Tracer-High-4B โ€” Interactive Tool-Using Agent

Tracer-High-4B is a multi-turn interactive tool-using agent fine-tuned from Qwen/Qwen3-4B using supervised fine-tuning on tool-use dialogues with emotionally expressive users.

Highlights

  • Trained on ten customer-service domains with emotionally expressive user behaviour.
  • Reasons in a <think> block before every reply or tool call; tool calls follow the Hermes convention.

Performance

Results on the ten domains of ฯ„-Emotion-Bench under two user simulators. Scores are pass^k in %; the better of Qwen3-4B and Tracer-High-4B on each metric is in bold.

User Simulator: Qwen3-235B-A22B-Instruct-2507

Domain Qwen3-4B pass^1 Tracer-High-4B pass^1 Qwen3-4B pass^3 Tracer-High-4B pass^3
Airline 18.6 42.9 2.9 22.9
Retail 20.0 56.7 1.4 30.0
Telecom 34.3 37.6 8.6 8.6
Telehealth 36.7 51.9 14.3 22.9
Bank 17.3 46.7 4.0 26.0
Restaurant 12.7 24.7 0.0 6.0
Movie 2.0 9.3 0.0 2.0
School 16.0 51.3 0.0 34.0
Travel 4.7 13.3 0.0 0.0
Basketball 17.3 42.7 8.0 20.0
Average 18.0 37.7 3.9 17.2

User Simulator: GLM-5.2

Domain Qwen3-4B pass^1 Tracer-High-4B pass^1 Qwen3-4B pass^3 Tracer-High-4B pass^3
Airline 31.0 59.5 20.0 41.4
Retail 51.0 80.5 27.1 67.1
Telecom 65.7 74.3 48.6 52.9
Telehealth 62.9 78.6 44.3 62.9
Bank 22.0 46.0 6.0 26.0
Restaurant 23.3 35.3 6.0 20.0
Movie 2.7 16.0 0.0 6.0
School 17.3 57.3 2.0 40.0
Travel 11.3 21.3 2.0 2.0
Basketball 25.3 44.7 6.0 24.0
Average 31.2 51.4 16.2 34.2

Training

Method

  1. Data: Multi-turn tool-use dialogues with emotionally expressive users across ten domains (Retail, Telehealth, Telecom, Airline, Bank, Basketball, Movie, Restaurant, School, Travel), released as Tracer-High-tau-emotion-data.
  2. Supervised Fine-Tuning (SFT): The base model is fine-tuned on turn-level samples in which the target assistant turn contains an inline <think> block followed by the reply or tool call.

Infrastructure

Training was run on 2ร— NVIDIA H100 NVL with FSDP/DDP data parallelism, FlashAttention-3, and gradient checkpointing.

Hyperparameters

SFT
Effective Batch Size 32
Learning Rate 5e-5
LR Schedule cosine, 3% warmup
Optimizer paged_adamw_8bit
Epochs / Steps 3 epochs / 3,042 steps
Max Context Length 32,768
Precision bf16

Training Data

Dataset Description Samples
Tracer-High-tau-emotion-data SFT training data (ten domains) 32,740

Usage

from transformers import AutoModelForCausalLM, AutoTokenizer

model_id = "tau-emotion-bench/Tracer-High-4B"
tok = AutoTokenizer.from_pretrained(model_id)
model = AutoModelForCausalLM.from_pretrained(model_id, dtype="bfloat16", device_map="auto")

tools = [{
    "type": "function",
    "function": {
        "name": "get_reservation_details",
        "description": "Get the details of a reservation.",
        "parameters": {"type": "object",
                       "properties": {"reservation_id": {"type": "string"}},
                       "required": ["reservation_id"]},
    },
}]
messages = [
    {"role": "system", "content": "<domain policy>"},
    {"role": "user", "content": "I need to cancel my reservation M9OL3W."},
]
inputs = tok.apply_chat_template(messages, tools=tools, add_generation_prompt=True,
                                 return_tensors="pt", return_dict=True).to(model.device)
out = model.generate(**inputs, max_new_tokens=1024)
print(tok.decode(out[0][inputs["input_ids"].shape[1]:], skip_special_tokens=True))

Serving with vLLM:

vllm serve tau-emotion-bench/Tracer-High-4B \
  --dtype bfloat16 --max-model-len 32768 \
  --enable-auto-tool-choice --tool-call-parser hermes --reasoning-parser qwen3

Keep thinking on and use the model's sampling defaults in the request body:

{"temperature": 0.6, "top_p": 0.95, "top_k": 20, "min_p": 0,
 "chat_template_kwargs": {"enable_thinking": true}}

Citation

@article{singh2026tauemotionbench,
  title={$\tau$-Emotion-Bench: Exposing the Interaction Fragility of LLM Agents through Real-World User Emotions},
  author={Singh, Rishitosh Kumar and Saeidi, Amir and Hegde, Shamanthak and Kumbhar, Shrinidhi and Baral, Chitta},
  journal={arXiv preprint arXiv:2610.19560},
  year={2026},
  url={https://arxiv.org/abs/2610.19560}
}
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