audio audioduration (s) 0.06 48 | text stringlengths 2 614 | duration float32 0.06 48 | start float32 2 1.19k | end float32 3 1.2k | conversation_id stringclasses 56
values | chunk_id int32 1 302 | split stringclasses 1
value |
|---|---|---|---|---|---|---|---|
Who do I have the pleasure of speaking with? | 3 | 6 | 9 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 1 | train | |
W-- 112 z-- 07. | 5 | 49 | 54 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 8 | train | |
Okay. So that's not the address that's on file. The mailing address is another mailing address that's on file. | 7 | 54 | 61 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 9 | train | |
--not there right now. I'm at my son right now. | 4 | 72 | 76 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 12 | train | |
So you want to change the address in the system, or just leave it? | 6 | 76 | 82 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 13 | train | |
For now. For now. | 3 | 82 | 85 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 14 | train | |
Okay. So you said that, um, what, your aide is not getting paid? | 6 | 85 | 91 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 15 | train | |
That's what she said i-- when there was something, the aide will not get paid because-- | 6 | 91 | 97 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 16 | train | |
Is-- the agency, is that Five Star Home? | 4 | 100 | 104 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 18 | train | |
Yes. | 9 | 104 | 113 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 19 | train | |
CDPAP. CDPAP. | 6 | 146 | 152 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 22 | train | |
Okay. So currently, you, um, asked for increases of hours, so it's pending-- | 12 | 152 | 164 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 23 | train | |
--at the moment. You're requesting-- | 3 | 164 | 167 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 24 | train | |
Yeah, but I'm not understanding why sh-- the agency told her she's not getting paid. | 12 | 174 | 186 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 26 | train | |
So give me-- okay. Hold on. So you were-- you came out of the hospital on the 25th. | 7 | 210 | 217 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 28 | train | |
Yeah. | 1 | 217 | 218 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 29 | train | |
And the member started working-- | 2 | 218 | 220 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 30 | train | |
Yes. | 1 | 222 | 223 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 32 | train | |
No. It says the 25th. It says the 25th discharge. | 3 | 225 | 228 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 35 | train | |
I came out Monday. | 2 | 228 | 230 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 36 | train | |
Yeah. | 1 | 234 | 235 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 38 | train | |
So-- | 1 | 235 | 236 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 39 | train | |
So the-- um, your PA worked on the 26th, the 27th, and today, the 28th. | 5 | 242 | 247 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 41 | train | |
Yes. | 3 | 247 | 250 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 42 | train | |
And wasn't paid. | 2 | 250 | 252 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 43 | train | |
No. | 2 | 252 | 254 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 44 | train | |
Okay. Let me send a message to the care manager. Give me one moment. | 4 | 254 | 258 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 45 | train | |
Mm-hmm. | 3 | 258 | 261 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 46 | train | |
Okay. | 2 | 279 | 281 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 50 | train | |
So he can call you and further assist you. | 4 | 281 | 285 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 51 | train | |
Give me one moment. | 2 | 285 | 287 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 52 | train | |
Okay. | 1 | 291 | 292 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 54 | train | |
And this is for CDPAP? | 3 | 314 | 317 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 56 | train | |
Okay. So-- okay. So the CDPAP worker didn't get paid for the-- for three days. Not on the 26th, 27th, and 28th. | 19 | 344 | 363 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 58 | train | |
Mm-hmm. | 8 | 363 | 371 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 59 | train | |
This number. This number. | 2 | 375 | 377 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 61 | train | |
Yes, that's pending. | 3 | 391 | 394 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 64 | train | |
--sign up the thing with me, but what happened, the driver did not come. So I have to wait until tomorrow. When I-- | 8 | 401 | 409 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 66 | train | |
I'm sorry to hear that. | 3 | 414 | 417 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 68 | train | |
Mm-hmm. | 1 | 417 | 418 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 69 | train | |
So, um-- | 1 | 418 | 419 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 70 | train | |
No driver in the doctor office. Yeah. | 4 | 419 | 423 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 71 | train | |
Okay. So I'm going to send the request over to the care manager. Is there anything else you need me to help you with today? | 7 | 423 | 430 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 72 | train | |
--w-- ready, ready for? | 5 | 436 | 441 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 74 | train | |
Ready for? | 2 | 441 | 443 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 75 | train | |
The old ones. | 2 | 443 | 445 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 76 | train | |
The new ones. | 2 | 445 | 447 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 77 | train | |
Yeah. | 1 | 447 | 448 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 78 | train | |
No. | 1 | 487 | 488 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 81 | train | |
No. | 6 | 490 | 496 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 83 | train | |
Okay. Give me one moment. So the increase-- is the increase for CDPAP hours? Correct, right? | 9 | 496 | 505 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 84 | train | |
Yeah. Yes. | 2 | 505 | 507 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 85 | train | |
So it-- they ha-- they extended the decision-- | 6 | 507 | 513 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 86 | train | |
--to October 5th. | 3 | 513 | 516 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 87 | train | |
Okay. | 1 | 516 | 517 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 88 | train | |
Okay. | 2 | 517 | 519 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 89 | train | |
Yeah. | 1 | 519 | 520 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 90 | train | |
--needs a assessment, okay, of your functional status. | 4 | 524 | 528 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 92 | train | |
Okay. | 2 | 528 | 530 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 93 | train | |
Okay. | 1 | 530 | 531 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 94 | train | |
Yeah. | 1 | 531 | 532 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 95 | train | |
Okay. No problem. | 1 | 536 | 537 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 97 | train | |
The doctor will fax it from-- yeah, it's for them. | 4 | 537 | 541 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 98 | train | |
Okay. Is there anything else you need me to help you with? | 6 | 541 | 547 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 99 | train | |
No, not today. Thank-- | 2 | 547 | 549 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 100 | train | |
--you very much. | 1 | 549 | 550 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 101 | train | |
You, too. Bye-bye. | 2 | 556 | 558 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 104 | train | |
Thank you. Bye-bye. | 41.34 | 558 | 599.340027 | 2017440090 by kianna.thompson@vnshealth.org @ 3_35_57 PM | 105 | train | |
I have a member, who-- hi. I have a member who was calling to get more hours. And also, she mentioned that, um, it takes a while to get to the phone, and she was requesting a little bit of patience, um, whenever she get a call. Anyway, uh, her ID number is V 80198873. | 23 | 11 | 34 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 2 | train | |
Her date of birth, home address? | 3 | 52 | 55 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 5 | train | |
Okay. So all that was confirmed. It was, uh, verified with the patient. | 7 | 55 | 62 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 6 | train | |
Okay. And who's on the line you said? | 4 | 62 | 66 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 7 | train | |
This is her. So it was the date of birth and address that was verified. | 4 | 66 | 70 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 8 | train | |
So it's the member on the line. You could put it through. | 2 | 70 | 72 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 9 | train | |
Take care. | 6 | 72 | 78 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 10 | train | |
I will appreciate it. | 2 | 96 | 98 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 15 | train | |
Sure. Bear with me on the line so I can send her a message. | 4 | 98 | 102 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 16 | train | |
Thank you. | 7 | 102 | 109 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 17 | train | |
Shoes. | 1 | 130 | 131 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 20 | train | |
Regarding shoes? | 2 | 131 | 133 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 21 | train | |
Yes. | 2 | 133 | 135 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 22 | train | |
Are you trying to obtain some shoes? | 5 | 135 | 140 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 23 | train | |
Yes. | 1 | 140 | 141 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 24 | train | |
Okay. 'Cause I could give you some information if you need. What type of shoes? Diabetic, orthopedic shoes? | 8 | 141 | 149 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 25 | train | |
The, the shoes for, uh, uh, a gait problem and balance. | 6 | 149 | 155 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 26 | train | |
Mm-hmm. Mm-hmm. I would suggest what you need to, to submit is a prescription for the shoes here. I can give you a fax number. | 12 | 155 | 167 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 27 | train | |
I submitted all this stuff. | 2 | 167 | 169 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 28 | train | |
You already did. | 2 | 169 | 171 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 29 | train | |
Let me take a look. All right? | 3 | 171 | 174 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 30 | train | |
Yes. Because I got back, uh, in the mail and, and, uh-- and, uh, typed everything that was on the prescription except, uh, it was in a typed form. And I don't know how to deal with that. I've always before had, had, uh-- | 32 | 174 | 206 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 31 | train | |
So where is these shoes? | 2 | 206 | 208 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 32 | train | |
I never get to deal with that. | 3 | 208 | 211 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 33 | train | |
Well, it seems like that was approved on the 15th of September. | 5 | 211 | 216 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 34 | train | |
Oh, good. Maybe that's why-- | 1 | 216 | 217 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 35 | train | |
It's with-- | 1 | 217 | 218 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 36 | train | |
Yeah. Do you want me to get you a number for them? | 3 | 225 | 228 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 39 | train | |
Oh, yes, please. | 1 | 228 | 229 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 40 | train | |
Yeah, sure. | 1 | 229 | 230 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 41 | train | |
It should be in my, my book. I-I've lost my book. Oh, my goodness. | 5 | 230 | 235 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 42 | train | |
'Cause they will tell you from there how to pick up or what you need to do in order to get them. | 6 | 235 | 241 | 2122608644 by lorraine.flores@vnshealth.org @ 1_19_55 PM | 43 | train |
End of preview. Expand in Data Studio
README.md exists but content is empty.
- Downloads last month
- 1