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month
date32
complaints_per_10000_trips
float64
1.7
2.71
2023-12-01
1.828798
2024-01-01
2.320587
2024-02-01
2.713096
2024-03-01
2.430578
2024-04-01
2.171105
2024-05-01
2.373731
2024-06-01
2.251178
2024-07-01
2.270406
2024-08-01
1.885018
2024-09-01
1.907436
2024-10-01
1.972279
2024-11-01
2.118603
2024-12-01
1.701059
2025-01-01
1.99
2025-02-01
2.68
2025-03-01
2.29
2025-04-01
1.85
2025-05-01
1.95
2025-06-01
1.87
2025-07-01
2.54
2025-08-01
1.91
2025-09-01
1.9
2025-10-01
1.81
2025-11-01
1.99
2025-12-01
1.75
2026-01-01
1.83
2026-02-01
2.23
2026-03-01
1.99
2026-04-01
2.13
2026-05-01
2.02
2026-06-01
1.93

Translink customer service complaints per 10,000 trips

Customer service complaints about Translink services in South East Queensland per 10,000 trips, by month.

This is a copy of the 2026-10-07 version of this dataset on publicdata.au, where it has 31 rows and 2 fields. The same version is kept at https://publicdata.au/d/qld-translink-complaints/v/2026-10-07/ in 8 formats, with every earlier version and a query API.

Attribution

The data is published by Department of Transport and Main Roads under CC BY 3.0 AU, https://creativecommons.org/licenses/by/3.0/au/. The licence requires this attribution:

Department of Transport and Main Roads, Queensland Government, Translink monthly performance data, sourced 19 October 2026, https://www.data.qld.gov.au/dataset/translink-monthly-performance-data, licensed under CC BY 3.0 AU.

To cite this version, including where it was serialised:

Department of Transport and Main Roads, Queensland Government, Translink monthly performance data, sourced 19 October 2026, https://www.data.qld.gov.au/dataset/translink-monthly-performance-data, licensed under CC BY 3.0 AU. Serialised and versioned by National Digital at publicdata.au, https://publicdata.au/d/qld-translink-complaints/v/2026-10-07/

This is an independent republication. The publisher has not endorsed this site.

Versions

publicdata.au keeps a new version each time the publisher changes the source file, and lists them all at https://publicdata.au/d/qld-translink-complaints/versions.json. This repository tags each version it holds as v<date>, so load_dataset("National-Digital/qld-translink-complaints", revision="v2026-10-07") always returns these rows.

Query it without downloading

The publicdata.au query API filters and totals the newest version of this dataset and needs no key:

https://publicdata.au/api/v1/datasets/qld-translink-complaints/rows?limit=10

Fields

Field Type Description
month date First day of the month reported.
complaints_per_10000_trips number Customer service complaints in South East Queensland per 10,000 trips

publicdata.json beside the data names the version, licence, attribution and the SHA-256 of the publisher's file it was built from.

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