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workflows_v2/wf00034_s017
workflows_v2/wf00034
A game studio's approval workflow system that routes player-submitted proposals and requests to the right team for review.
gaming
proposals and requests for approval
Subject: Proposal for "Ghost of the Arena" Limited-Time Mode + Request for Early Access Key Hi team, I'm a long-time player (since Season 2) and I've been working on a concept for a 6v6 mode where each player gets a random weapon every 30 seconds—kind of like a chaotic shuffle. I've attached a detailed design doc with...
{"q0": {"type": "choice", "instructions": "What is the primary intent of this request?", "criteria": {"Refund or compensation for a purchase or loss": "Refund or compensation for a purchase or loss", "Account or technical support (e.g., login, ban, bug)": "Account or technical support (e.g., login, ban, bug)", "Feature...
{"q0": {"type": "choice", "choice": "Feature suggestion or game design proposal", "probabilities": {"Refund or compensation for a purchase or loss": 0.0, "Account or technical support (e.g., login, ban, bug)": 0.0, "Feature suggestion or game design proposal": 0.95, "Report of another player's behavior or exploit": 0.0...
{"q0": "document_purpose", "q1": "urgency", "q2": "stance_detection", "q3": "fraud_likelihood", "q4": "toxicity"}
{"q0": {"typesafe/jev-1.13": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0, 0.0], "deepseek-v4-flash": [0.0, 0.0, 0.9, 0.0, 0.05, 0.0, 0.05], "upstage/solar-decide": [0.000546, 0.000376, 0.987876, 0.000546, 0.008547, 0.001683, 0.000426]}, "q1": {"typesafe/jev-1.13": [0.47, 0.52, 0.01], "deepseek-v4-flash": [0.2, 0.7, 0.1], "upstage/so...
workflows_v2/wf00036_s014
workflows_v2/wf00036
A live chat triage and support application that analyzes customer support transcripts to route, prioritize, and assist with customer issues.
marketing
live chat transcripts
Customer: Hey, I’m trying to log into my account but it’s not letting me. I’ve been locked out for the past hour. Agent: Hi there, sorry to hear that. Can you tell me what happens when you try to log in? Customer: It says my password is wrong, but I’m typing it exactly like I always do. I even tried resetting it, but...
{"q0": {"type": "choice", "instructions": "What is the main reason the customer contacted support?", "criteria": {"Billing or payment": "Billing or payment", "Technical problem with a product": "Technical problem with a product", "Account access or login": "Account access or login", "Order status or shipping": "Order s...
{"q0": {"type": "choice", "choice": "Account access or login", "probabilities": {"Billing or payment": 0.0, "Technical problem with a product": 0.0, "Account access or login": 1.0, "Order status or shipping": 0.0, "Product usage or how-to": 0.0, "Cancellation or return": 0.0, "Complaint about service": 0.0, "Other": 0....
{"q0": "topic_classification", "q1": "incident_routing", "q4": "severity"}
{"q0": {"typesafe/jev-1.13": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0, 0.0, 0.0], "deepseek-v4-flash": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0, 0.0, 0.0], "upstage/solar-decide": [2.4e-05, 0.000911, 0.999024, 1.5e-05, 5e-06, 4e-06, 5e-06, 1.1e-05]}, "q1": {"typesafe/jev-1.13": [0.0, 0.13, 0.87, 0.0, 0.0, 0.0, 0.0, 0.0], "deepseek-v4-flash"...
workflows_v3/wf00019_s022
workflows_v3/wf00019
A utility customer service AI that routes and prioritizes live chat transcripts from an energy provider's support portal.
energy
live chat transcripts
Keanu Tran: Hi, I live at 42 Fernwood Ave and my power went out about 20 minutes ago. My neighbor's lights are out too. I have a ventilator at home that needs power, and my backup battery is at 30%. Can you tell me when it'll be back? Thandiwe Achterberg: Thanks for reaching out, Keanu. I'm sorry to hear about the out...
{"q0": {"type": "noul", "instructions": "Is there an immediate safety or outage risk that requires urgent handling before any other customer issue?"}, "q1": {"type": "choice", "instructions": "Which operational team should handle this customer's issue?", "criteria": {"Billing and payments": "Billing and payments", "Met...
{"q0": {"type": "noul", "noul": 0.915}, "q1": {"type": "choice", "choice": "Metering and technical faults", "probabilities": {"Billing and payments": 0.0, "Metering and technical faults": 0.975, "New connections or upgrades": 0.0, "Moving home or account changes": 0.0, "Energy efficiency advice": 0.0, "Complaints and e...
{"q0": "triage_priority", "q1": "incident_routing", "q2": "severity", "q3": "communicative_intent"}
{"q0": {"typesafe/jev-1.13": [0.93], "deepseek-v4-flash": [0.9], "upstage/solar-decide": [0.963957], "respan/span-01": [0.9441476]}, "q1": {"typesafe/jev-1.13": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0], "deepseek-v4-flash": [0.0, 0.95, 0.0, 0.0, 0.0, 0.05], "upstage/solar-decide": [0.000484, 0.991066, 0.000798, 0.000427, 0.00054...
workflows_v3/wf00251_s023
workflows_v3/wf00251
A DevOps triage application that receives support requests submitted through a web form and routes them to the appropriate team or automated response.
devops
requests submitted through a web form
Hi, deploying the inventory-service to our staging cluster failed again this morning. The helm chart install gets stuck at the post-install hook that runs the database migration job. The job pod itself goes to ImagePullBackOff because it's trying to pull 'registry.internal/backend/migrate:3.2.1' but that tag doesn't ex...
{"q0": {"type": "choice", "instructions": "What is the most likely root cause of the reported issue?", "criteria": {"Configuration or environment setup": "Configuration or environment setup", "Code bug or logic error": "Code bug or logic error", "Infrastructure or resource failure": "Infrastructure or resource failure"...
{"q0": {"type": "choice", "choice": "Configuration or environment setup", "probabilities": {"Configuration or environment setup": 0.845, "Code bug or logic error": 0.025, "Infrastructure or resource failure": 0.05, "User error or misunderstanding": 0.025, "Third-party service or dependency issue": 0.030000000000000002,...
{"q0": "root_cause", "q1": "data_sensitivity"}
{"q0": {"typesafe/jev-1.13": [0.99, 0.0, 0.0, 0.0, 0.01, 0.0, 0.0, 0.0], "deepseek-v4-flash": [0.7, 0.05, 0.1, 0.05, 0.05, 0.0, 0.0, 0.05], "upstage/solar-decide": [0.938412, 0.006323, 0.036386, 0.001599, 0.0092, 0.002636, 0.001099, 0.004346]}, "q1": {"typesafe/jev-1.13": [0.0, 0.9, 0.1, 0.0], "deepseek-v4-flash": [0.1...
workflows_v2/wf00026_s011
workflows_v2/wf00026
A customer support triage system for a research software platform that processes incoming customer emails to route, prioritize, and personalize responses.
research
customer emails
Hi, I’m Zofia Achterberg from the geophysics lab. We’ve been using the platform for a few months now, and the new batch processing feature finally worked for our large dataset—great improvement. However, the export to NetCDF still fails with error XH-419903, and the workaround in the docs didn’t help. Could you check i...
{"q0": {"type": "score", "instructions": "How positive or negative is the overall tone of this email?", "criteria": ["Very negative", "Negative", "Slightly negative", "Neutral", "Slightly positive", "Positive", "Very positive"]}, "q1": {"type": "noul", "instructions": "Does this email require immediate escalation to a ...
{"q0": {"type": "score", "score": 3.0, "legend": {"0": "Very negative", "1": "Negative", "2": "Slightly negative", "3": "Neutral", "4": "Slightly positive", "5": "Positive", "6": "Very positive"}, "probabilities": {"0": 0.0, "1": 0.0, "2": 0.28, "3": 0.29500000000000004, "4": 0.275, "5": 0.15, "6": 0.0}, "confidence": ...
{"q0": "sentiment", "q1": "needs_escalation", "q3": "churn_risk"}
{"q0": {"typesafe/jev-1.13": [0.0, 0.0, 0.46, 0.39, 0.15, 0.0, 0.0], "deepseek-v4-flash": [0.0, 0.0, 0.1, 0.2, 0.4, 0.3, 0.0], "upstage/solar-decide": [0.000558, 0.000717, 0.000812, 0.003639, 0.890521, 0.09386, 0.009893]}, "q1": {"typesafe/jev-1.13": [0.38], "deepseek-v4-flash": [0.3], "upstage/solar-decide": [0.124878...
workflows_v3/wf00166_s025
workflows_v3/wf00166
A field operations media production platform that receives site and field reports from crews to coordinate logistics, safety, and content.
media
field or site reports
FIELD REPORT — RN-705432 Crew: Unit 4 (Andrés Castillo, Zainab Lopes, Chidi Dubois) Location: Old quarry site, Sector 7, approx. 2 km off County Road 12 Date/Time: 14:45, Tuesday We set up for the sunset time-lapse at the quarry's south rim, per the revised site plan we received Monday. The ground was dry, and the dro...
{"q0": {"type": "choice", "instructions": "What is the most appropriate next step for the crew based on this report?", "criteria": {"Dispatch additional personnel": "Dispatch additional personnel", "Escalate to emergency services": "Escalate to emergency services", "Arrange equipment repair or replacement": "Arrange eq...
{"q0": {"type": "choice", "choice": "Arrange equipment repair or replacement", "probabilities": {"Dispatch additional personnel": 0.03005050505050505, "Escalate to emergency services": 0.025252525252525252, "Arrange equipment repair or replacement": 0.1808080808080808, "Request a revised site plan": 0.1159090909090909,...
{"q0": "action_selection", "q3": "resolution_confidence"}
{"q0": {"typesafe/jev-1.13": [0.01, 0.05, 0.16, 0.18000000000000002, 0.19, 0.03, 0.04, 0.0, 0.0, 0.0, 0.0, 0.05, 0.0, 0.01, 0.15000000000000002, 0.0, 0.01, 0.0, 0.0, 0.0, 0.06, 0.01, 0.0, 0.0, 0.01, 0.0, 0.0, 0.01, 0.0, 0.0, 0.0, 0.0, 0.02, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0], "deepseek-v4-flash": [0.05, 0.0, 0.2, 0.05,...
workflows_v2/wf00003_s008
workflows_v2/wf00003
TravelComplaints Manager, a system that processes customer complaints and appeals for a travel company to route them and determine appropriate responses.
travel
complaints and appeals
Subject: Appeal of Refund Denial for Booking LT-461978 To Whom It May Concern, I am writing to appeal the denial of my refund request for booking reference LT-461978, a round-trip flight from Lisbon to Berlin on May 14th. I understand your initial response cited the fare rules as non-refundable, but I believe there a...
{"q2": {"type": "noul", "instructions": "Does the complaint express predominantly negative sentiment towards the travel service or company?"}, "q3": {"type": "choice", "instructions": "Whose point of view or primary concern is the complaint written from?", "criteria": {"The traveler or customer": "The traveler or custo...
{"q2": {"type": "noul", "noul": 0.8500000000000001}, "q3": {"type": "choice", "choice": "The traveler or customer", "probabilities": {"The traveler or customer": 1.0, "The travel company or staff": 0.0, "A third party such as a travel agent or insurer": 0.0, "Both customer and company perspectives are blended": 0.0}, "...
{"q2": "sentiment", "q3": "stakeholder_perspective"}
{"q2": {"typesafe/jev-1.13": [0.8], "deepseek-v4-flash": [0.9], "upstage/solar-decide": [0.97818], "respan/span-01": [0.902231]}, "q3": {"typesafe/jev-1.13": [1.0, 0.0, 0.0, 0.0], "deepseek-v4-flash": [1.0, 0.0, 0.0, 0.0], "upstage/solar-decide": [0.99928, 0.000488, 0.000123, 0.000109]}}
workflows_v3/wf00182_s004
workflows_v3/wf00182
A shift handover assistant for hospital nursing teams that reads each incoming handover note to route follow-up actions and escalate urgent issues.
hr_recruiting
handover or shift notes
Handover from night shift (Zofia Khan) to day team. All patients stable overnight. DH-376062 (Kaito Galloway) post-op day 2, incision clean and dry, pain controlled with oral analgesia, ambulating with assistance. DH-376065 (Chen Kuznetsov) afebrile, IV antibiotics continue per protocol, fluid balance within expected r...
{"q0": {"type": "choice", "instructions": "Which role should primarily handle the follow-up for this handover note?", "criteria": {"Charge nurse": "Charge nurse", "Primary nurse": "Primary nurse", "Physician": "Physician", "Social worker": "Social worker", "Pharmacist": "Pharmacist", "Ward clerk": "Ward clerk", "Facili...
{"q0": {"type": "choice", "choice": "Primary nurse", "probabilities": {"Charge nurse": 0.08499999999999999, "Primary nurse": 0.315, "Physician": 0.030000000000000002, "Social worker": 0.26, "Pharmacist": 0.025, "Ward clerk": 0.025, "Facilities/maintenance": 0.025, "No follow-up needed": 0.23500000000000001}, "confidenc...
{"q0": "owner_assignment", "q1": "document_purpose", "q2": "emotion_recognition"}
{"q0": {"typesafe/jev-1.13": [0.12, 0.53, 0.01, 0.32, 0.0, 0.0, 0.0, 0.02], "deepseek-v4-flash": [0.05, 0.1, 0.05, 0.2, 0.05, 0.05, 0.05, 0.45], "upstage/solar-decide": [0.000203, 9.6e-05, 2.1e-05, 0.999639, 1.5e-05, 3e-06, 1e-06, 2.1e-05]}, "q1": {"typesafe/jev-1.13": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0], "deepseek-v4-flash...
workflows_v2/wf00058_s001
workflows_v2/wf00058
A hotel social media monitoring and response application that processes incoming posts and replies to manage guest relations.
hospitality
social media posts and replies
Just got back from a weekend at the Grand Meridian and wanted to share—the room was lovely, but the front desk charged my card twice for the valet. I called and they said it would be reversed in 3-5 business days, which is fine, but the receipt they emailed shows a different amount than what I actually paid. Not upset,...
{"q2": {"type": "score", "instructions": "How likely is this post to be deceptive, fraudulent, or intentionally misleading? Rate the likelihood based on content and tone.", "criteria": ["Very unlikely – genuine and honest", "Unlikely – probably truthful but with minor discrepancies", "Likely – suspicious patterns or cl...
{"q2": {"type": "score", "score": 0.0, "legend": {"0": "Very unlikely – genuine and honest", "1": "Unlikely – probably truthful but with minor discrepancies", "2": "Likely – suspicious patterns or claims", "3": "Very likely – appears intentionally deceptive", "4": "Almost certain – clear signs of fraud"}, "probabilitie...
{"q2": "fraud_likelihood"}
{"q2": {"typesafe/jev-1.13": [0.93, 0.07, 0.0, 0.0, 0.0], "deepseek-v4-flash": [0.7, 0.2, 0.07, 0.02, 0.01], "upstage/solar-decide": [0.946911, 0.047144, 0.001613, 0.000462, 0.00387]}}
workflows_v3/wf00083_s007
workflows_v3/wf00083
An IoT device support ticketing system that triages incoming customer emails about connected home devices.
iot
customer emails
Subject: Replacement for faulty smart plug – Order #RW-448753 Dear Support Team, I hope this email finds you well. My name is Nkechi Mbeki, and I’m writing about the smart plug I purchased from your store last month (order reference RW-448753). I’ve been using it in my living room to control a floor lamp and a small ...
{"q0": {"type": "choice", "instructions": "What tone does the customer use in this email?", "criteria": {"Frustrated or angry": "Frustrated or angry", "Anxious or worried": "Anxious or worried", "Neutral or factual": "Neutral or factual", "Polite and cooperative": "Polite and cooperative", "Urgent or demanding": "Urgen...
{"q0": {"type": "choice", "choice": "Polite and cooperative", "probabilities": {"Frustrated or angry": 0.025, "Anxious or worried": 0.11, "Neutral or factual": 0.05, "Polite and cooperative": 0.79, "Urgent or demanding": 0.025}, "confidence": 0.79}, "q1": {"type": "noul", "noul": 0.33499999999999996}, "q5": {"type": "c...
{"q0": "message_tone", "q1": "needs_escalation", "q5": "document_purpose"}
{"q0": {"typesafe/jev-1.13": [0.0, 0.02, 0.0, 0.98, 0.0], "deepseek-v4-flash": [0.05, 0.2, 0.1, 0.6, 0.05], "upstage/solar-decide": [0.001922, 0.002178, 0.00023, 0.995596, 7.5e-05]}, "q1": {"typesafe/jev-1.13": [0.37], "deepseek-v4-flash": [0.3], "upstage/solar-decide": [0.491807], "respan/span-01": [0.37240052]}, "q5"...
workflows_v3/wf00133_s005
workflows_v3/wf00133
A procurement helpdesk application that triages and responds to live chat transcripts from suppliers and internal buyers.
procurement
live chat transcripts
Live chat transcript – ZF-346876 Thuy Thompson: Hi, I’m trying to verify a supplier’s tax ID before we issue the first PO. The supplier portal says the vendor is active, but I can’t find the tax certificate anywhere in the document center. Can you help? Lindiwe Kuznetsov: Hi Thuy, I’m Lindiwe from procurement support...
{"q0": {"type": "choice", "instructions": "Which team should handle this chat?", "criteria": {"Supplier onboarding": "Supplier onboarding", "Purchase order support": "Purchase order support", "Invoice and payment": "Invoice and payment", "Contract management": "Contract management", "System access and technical": "Syst...
{"q0": {"type": "choice", "choice": "Supplier onboarding", "probabilities": {"Supplier onboarding": 0.675, "Purchase order support": 0.22499999999999998, "Invoice and payment": 0.0, "Contract management": 0.0, "System access and technical": 0.0, "Escalations and disputes": 0.1}, "confidence": 0.675}, "q1": {"type": "sc...
{"q0": "incident_routing", "q1": "severity", "q3": "action_selection", "q4": "emotion_recognition"}
{"q0": {"typesafe/jev-1.13": [0.65, 0.35, 0.0, 0.0, 0.0, 0.0], "deepseek-v4-flash": [0.7, 0.1, 0.0, 0.0, 0.0, 0.2], "upstage/solar-decide": [0.980696, 0.007488, 0.001148, 0.00029, 0.001893, 0.008485]}, "q1": {"typesafe/jev-1.13": [0.01, 0.57, 0.41, 0.01, 0.0], "deepseek-v4-flash": [0.0, 0.2, 0.7, 0.1, 0.0], "upstage/so...
workflows_v2/wf00020_s027
workflows_v2/wf00020
A meeting-notes intake system for a nonprofit that triages action items and compliance risks from team and partner meeting notes.
nonprofit
meeting notes
Meeting notes – 2025-03-14, 10:30 AM, Conference Room B Attendees: Gustavo Novak (Programs), Halima Yoon (Operations), Kenji Banerjee (Finance, via phone) Gustavo opened with an update on the Anacostia youth workshop series. He mentioned that the last session had 42 attendees, a slight drop from the spring, and that t...
{"q1": {"type": "choice", "instructions": "What is the highest level of confidentiality required for the information discussed in this meeting?", "criteria": {"Public – can be shared freely": "Public – can be shared freely", "Internal – for staff only": "Internal – for staff only", "Confidential – for named individuals...
{"q1": {"type": "choice", "choice": "Restricted – legal or contractual constraints", "probabilities": {"Public – can be shared freely": 0.025, "Internal – for staff only": 0.16, "Confidential – for named individuals": 0.09, "Restricted – legal or contractual constraints": 0.725}, "confidence": 0.725}, "q2": {"type": "s...
{"q1": "data_sensitivity", "q2": "evidence_strength", "q4": "stakeholder_perspective", "q5": "incident_routing"}
{"q1": {"typesafe/jev-1.13": [0.0, 0.12, 0.03, 0.85], "deepseek-v4-flash": [0.05, 0.2, 0.15, 0.6], "upstage/solar-decide": [0.001625, 0.002679, 0.041907, 0.95379]}, "q2": {"typesafe/jev-1.13": [0.0, 0.01, 0.1, 0.86, 0.03], "deepseek-v4-flash": [0.05, 0.2, 0.5, 0.2, 0.05], "upstage/solar-decide": [0.001032, 0.000379, 0....
workflows_v3/wf00139_s027
workflows_v3/wf00139
A media monitoring and crisis alerting system for an energy utility that processes news articles and press releases about energy markets, infrastructure, and environmental incidents.
energy
news items and press releases
FOR IMMEDIATE RELEASE – March 14, 2025 – Contact: Priyanka Petrov, Media Relations, [email protected] SALEM, N.H. — The Seacoast Reliability Project, a proposed 120-mile high-voltage transmission line connecting wind farms in northern Maine to the New England grid, received a major setback today when the New Hampshire...
{"q0": {"type": "score", "instructions": "How severe is the impact or harm described in this item?", "criteria": ["Negligible impact", "Minor impact", "Moderate impact", "Major impact"]}, "q1": {"type": "score", "instructions": "What is the stance of the primary source toward the energy project or policy discussed?", "...
{"q0": {"type": "score", "score": 2.0, "legend": {"0": "Negligible impact", "1": "Minor impact", "2": "Moderate impact", "3": "Major impact"}, "probabilities": {"0": 0.01, "1": 0.055, "2": 0.49, "3": 0.44499999999999995}, "confidence": 0.49}, "q1": {"type": "score", "score": 1.0, "legend": {"0": "Opposed", "1": "Neutra...
{"q0": "severity", "q1": "stance_detection", "q2": "compliance_risk", "q3": "incident_routing", "q4": "toxicity"}
{"q0": {"typesafe/jev-1.13": [0.0, 0.03, 0.68, 0.29], "deepseek-v4-flash": [0.02, 0.08, 0.3, 0.6], "upstage/solar-decide": [0.001154, 0.001154, 0.012403, 0.98529]}, "q1": {"typesafe/jev-1.13": [0.17, 0.72, 0.11], "deepseek-v4-flash": [0.7, 0.2, 0.1], "upstage/solar-decide": [0.919586, 0.021627, 0.058787]}, "q2": {"type...
workflows_v3/wf00135_s004
workflows_v3/wf00135
A social media risk monitoring application that ingests posts and replies to detect threats, misinformation, and community impact.
cybersecurity
social media posts and replies
Hana Kowalski posted in the 'Riverside Community Watch' Facebook group: "Okay, so I just got back from the evening walk along the river path, and I have to say I'm really disappointed. The city finally put in those new solar lights near the old mill, but they're already flickering. Like, the third one from the parking...
{"q0": {"type": "choice", "instructions": "What is the most appropriate immediate action for this post?", "criteria": {"No action needed": "No action needed", "Monitor only": "Monitor only", "Reply with clarification": "Reply with clarification", "Flag for human review": "Flag for human review", "Alert moderation team"...
{"q0": {"type": "choice", "choice": "Flag for human review", "probabilities": {"No action needed": 0.005, "Monitor only": 0.060000000000000005, "Reply with clarification": 0.07500000000000001, "Flag for human review": 0.43, "Alert moderation team": 0.30000000000000004, "Escalate to legal": 0.045, "Emergency block and n...
{"q0": "urgency", "q2": "toxicity"}
{"q0": {"typesafe/jev-1.13": [0.01, 0.02, 0.05, 0.36, 0.4, 0.04, 0.12], "deepseek-v4-flash": [0.0, 0.1, 0.1, 0.5, 0.2, 0.05, 0.05], "upstage/solar-decide": [7e-05, 2.6e-05, 2e-05, 0.345566, 0.645602, 0.000589, 0.008127]}, "q2": {"typesafe/jev-1.13": [0.64, 0.0, 0.03, 0.0, 0.05, 0.26, 0.0, 0.02], "deepseek-v4-flash": [0...
workflows_v3/wf00060_s000
workflows_v3/wf00060
An insurance social media monitoring application that processes every incoming post or reply to detect customer issues, risks, and required actions.
insurance
social media posts and replies
I’m writing to complain about my experience with your home insurance after the storm last week. My policy is RX-676053, and I’ve been with you for six years. The roof damage is obvious—I have photos and a contractor’s estimate—but your claims portal keeps rejecting my uploads without explanation. I called twice, waited...
{"q3": {"type": "noul", "instructions": "Does this post describe a situation that requires immediate human intervention or escalation?"}, "q5": {"type": "score", "instructions": "How severe is the situation described in this post, considering potential harm or impact?", "criteria": ["Negligible", "Minor", "Moderate", "...
{"q3": {"type": "noul", "noul": 0.955}, "q5": {"type": "score", "score": 3.0, "legend": {"0": "Negligible", "1": "Minor", "2": "Moderate", "3": "Major", "4": "Critical"}, "probabilities": {"0": 0.0, "1": 0.0, "2": 0.060000000000000005, "3": 0.69, "4": 0.25}, "confidence": 0.69}, "q6": {"type": "noul", "noul": 0.935}}
{"q3": "needs_escalation", "q5": "severity", "q6": "compliance_risk"}
{"q3": {"typesafe/jev-1.13": [0.96], "deepseek-v4-flash": [0.95], "upstage/solar-decide": [0.989897], "respan/span-01": [0.96228653]}, "q5": {"typesafe/jev-1.13": [0.0, 0.0, 0.02, 0.78, 0.2], "deepseek-v4-flash": [0.0, 0.0, 0.1, 0.6, 0.3], "upstage/solar-decide": [0.000241, 0.000351, 0.003328, 0.18171, 0.81437]}, "q6":...
workflows_v2/wf00004_s018
workflows_v2/wf00004
A media monitoring and press intake system that classifies incoming news items and press releases for editorial routing and escalation.
media
news items and press releases
Mira Varga, coordinator of the Danube River Cleanup Alliance, issued a statement this morning confirming that the alliance's volunteer network collected 3.2 tons of plastic waste from a 12-kilometer stretch of the Tisza river over the past weekend. The haul included over 1,100 single-use bottles, numerous fishing nets,...
{"q0": {"type": "choice", "instructions": "What is the primary purpose of this item?", "criteria": {"To inform about a factual event": "To inform about a factual event", "To persuade or advocate a position": "To persuade or advocate a position", "To announce a product or service": "To announce a product or service", "T...
{"q0": {"type": "choice", "choice": "To inform about a factual event", "probabilities": {"To inform about a factual event": 0.95, "To persuade or advocate a position": 0.01, "To announce a product or service": 0.005, "To request action or response": 0.005, "To provide background or analysis": 0.025, "To correct or upda...
{"q0": "document_purpose", "q2": "main_point", "q3": "needs_escalation", "q4": "triage_priority"}
{"q0": {"typesafe/jev-1.13": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0], "deepseek-v4-flash": [0.9, 0.02, 0.01, 0.01, 0.05, 0.01], "upstage/solar-decide": [0.997918, 0.001031, 8.5e-05, 3.5e-05, 0.000552, 0.000379]}, "q2": {"typesafe/jev-1.13": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0], "deepseek-v4-flash": [0.85, 0.05, 0.05, 0.02, 0.02, 0.01...
workflows_v3/wf00207_s021
workflows_v3/wf00207
PharmaTrack Support Center, a software application that receives and triages support tickets from healthcare professionals and patients about pharmaceutical products.
pharma
support tickets
Subject: Duplicate order for XR-691801 – need confirmation Hi, I think I accidentally placed the same order twice this morning for the XR-691801 refill. Both confirmation emails came to me, one at 8:14 and one at 8:22, and both have the same delivery address. I just want to make sure I’m not charged twice. Could you c...
{"q0": {"type": "choice", "instructions": "Which team should handle this ticket initially?", "criteria": {"Level 1 support": "Level 1 support", "Product safety team": "Product safety team", "Clinical information team": "Clinical information team", "Technical support team": "Technical support team", "Billing and logisti...
{"q0": {"type": "choice", "choice": "Billing and logistics team", "probabilities": {"Level 1 support": 0.21500000000000002, "Product safety team": 0.0, "Clinical information team": 0.0, "Technical support team": 0.0, "Billing and logistics team": 0.7350000000000001, "Regulatory affairs team": 0.0, "Medical affairs team...
{"q0": "needs_escalation", "q1": "communicative_intent", "q2": "customer_effort"}
{"q0": {"typesafe/jev-1.13": [0.33, 0.0, 0.0, 0.0, 0.67, 0.0, 0.0, 0.0], "deepseek-v4-flash": [0.1, 0.0, 0.0, 0.0, 0.8, 0.0, 0.0, 0.1], "upstage/solar-decide": [0.834224, 0.00161, 0.000592, 0.000523, 0.144966, 0.000461, 0.002343, 0.015279]}, "q1": {"typesafe/jev-1.13": [0.88], "deepseek-v4-flash": [0.95], "upstage/sola...
workflows_v3/wf00221_s018
workflows_v3/wf00221
A property management system that receives tenant maintenance requests submitted via a web form to route and prioritize them.
real_estate
requests submitted through a web form
Subject: Water pressure and temperature issues in Apt. 4B - Request ID XS-624220 Hi Property Management, I’m writing to report ongoing problems with the bathroom and kitchen water in my apartment (4B). I submitted a request last week, but I haven’t heard back, so I’m resubmitting with more details. This started abo...
{"q0": {"type": "choice", "instructions": "How urgently should this request be handled compared to other incoming requests?", "criteria": {"Immediate hazard": "Immediate hazard", "Urgent discomfort": "Urgent discomfort", "Normal repair": "Normal repair", "Low priority": "Low priority"}}}
{"q0": {"type": "choice", "choice": "Immediate hazard", "probabilities": {"Immediate hazard": 0.835, "Urgent discomfort": 0.14, "Normal repair": 0.025, "Low priority": 0.0}, "confidence": 0.835}}
{"q0": "triage_priority"}
{"q0": {"typesafe/jev-1.13": [0.97, 0.03, 0.0, 0.0], "deepseek-v4-flash": [0.7, 0.25, 0.05, 0.0], "upstage/solar-decide": [0.993868, 0.005215, 0.000623, 0.000294]}}
workflows_v3/wf00144_s026
workflows_v3/wf00144
A property management support system that processes incoming maintenance and tenant support tickets.
real_estate
support tickets
Ticket #ZA-804735 – Tenant: Ayşe Lindqvist – Unit 14B, 22 Maple Street Hi, I’m submitting this because my rent was auto-debited twice this month – once on the 1st and again on the 3rd. I checked my bank statement and both charges show as ‘Property Rent – Maple St.’ I’ve already emailed the office twice but haven’t hea...
{"q0": {"type": "noul", "instructions": "Does this ticket describe a situation that warrants immediate escalation to a supervisor?"}, "q1": {"type": "score", "instructions": "How urgent is this ticket relative to other property issues?", "criteria": ["Low", "Medium", "High", "Critical", "Immediate", "Emergency", "Catas...
{"q0": {"type": "noul", "noul": 0.33}, "q1": {"type": "score", "score": 2.0, "legend": {"0": "Low", "1": "Medium", "2": "High", "3": "Critical", "4": "Immediate", "5": "Emergency", "6": "Catastrophic"}, "probabilities": {"0": 0.0, "1": 0.065, "2": 0.655, "3": 0.21500000000000002, "4": 0.065, "5": 0.0, "6": 0.0}, "confi...
{"q0": "needs_escalation", "q1": "triage_priority", "q2": "urgency", "q3": "compliance_risk", "q4": "incident_routing", "q5": "emotion_recognition"}
{"q0": {"typesafe/jev-1.13": [0.46], "deepseek-v4-flash": [0.2], "upstage/solar-decide": [0.978673], "respan/span-01": [0.05710498]}, "q1": {"typesafe/jev-1.13": [0.0, 0.03, 0.71, 0.23, 0.03, 0.0, 0.0], "deepseek-v4-flash": [0.0, 0.1, 0.6, 0.2, 0.1, 0.0, 0.0], "upstage/solar-decide": [0.805586, 0.13999, 0.014755, 0.002...
workflows_v2/wf00038_s019
workflows_v2/wf00038
A community moderation assistant for a social platform that triages incoming posts and replies for human review and automated response.
ml_platform
social media posts and replies
My little brother has been getting death threats on this app all day from the same account. They posted his school name and a photo of him. He’s twelve. I’m shaking and I can’t breathe. We’ve screenshotted everything, but no one has answered our reports. I don’t know what to do, I just want him safe. Please, someone lo...
{"q0": {"type": "score", "instructions": "How intense is the emotion expressed by the author in this item?", "criteria": ["Minimal or neutral", "Mild", "Moderate", "Strong", "Extreme"]}, "q1": {"type": "noul", "instructions": "Does this item require an immediate response to prevent potential harm or escalation?"}, "q2"...
{"q0": {"type": "score", "score": 4.0, "legend": {"0": "Minimal or neutral", "1": "Mild", "2": "Moderate", "3": "Strong", "4": "Extreme"}, "probabilities": {"0": 0.0, "1": 0.0, "2": 0.025, "3": 0.14, "4": 0.835}, "confidence": 0.835}, "q1": {"type": "noul", "noul": 0.96}, "q2": {"type": "choice", "choice": "Likely to c...
{"q0": "emotion_recognition", "q1": "urgency", "q2": "social_implication"}
{"q0": {"typesafe/jev-1.13": [0.0, 0.0, 0.0, 0.03, 0.97], "deepseek-v4-flash": [0.0, 0.0, 0.05, 0.25, 0.7], "upstage/solar-decide": [0.000368, 0.000688, 0.000287, 0.029273, 0.969383]}, "q1": {"typesafe/jev-1.13": [0.97], "deepseek-v4-flash": [0.95], "upstage/solar-decide": [0.994307], "respan/span-01": [0.9626236]}, "q...
workflows_v3/wf00050_s008
workflows_v3/wf00050
A manufacturing floor support assistant that triages internal team chat messages and decides how to route and respond to each one.
manufacturing
internal team chat messages
Hey, I’m on line 3 and the conveyor just stopped mid-cycle. The PLC shows an alarm for the drive on station 4, but no fault code. I checked the emergency stop and the sensors—they’re all clear. The motor isn’t hot and there’s no unusual smell. We’ve got a batch of BA-543745 waiting to move, but it’s not urgent yet. I a...
{"q0": {"type": "choice", "instructions": "What is the sender primarily trying to accomplish with this message?", "criteria": {"Reporting a problem or incident": "Reporting a problem or incident", "Requesting information or help": "Requesting information or help", "Informing about a status or update": "Informing about ...
{"q0": {"type": "choice", "choice": "Reporting a problem or incident", "probabilities": {"Reporting a problem or incident": 0.5449999999999999, "Requesting information or help": 0.355, "Informing about a status or update": 0.05, "Proposing an action or change": 0.025, "Coordinating logistics or schedules": 0.01, "Expre...
{"q0": "communicative_intent", "q1": "severity", "q3": "needs_escalation", "q4": "triage_priority", "q5": "owner_assignment", "q6": "message_tone", "q7": "root_cause"}
{"q0": {"typesafe/jev-1.13": [0.59, 0.41, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0], "deepseek-v4-flash": [0.5, 0.3, 0.1, 0.05, 0.02, 0.02, 0.01, 0.0], "upstage/solar-decide": [0.966195, 0.033061, 0.000324, 0.000173, 5.6e-05, 8.2e-05, 4.4e-05, 6.4e-05]}, "q1": {"typesafe/jev-1.13": [0.0, 0.23, 0.76, 0.01, 0.0], "deepseek-v4-flash"...
workflows_v3/wf00031_s021
workflows_v3/wf00031
Food safety support ticket triage system that prioritizes and routes incoming food safety complaints for a food manufacturing company.
food_safety
support tickets
Ticket #KV-536251 Submitted by: Tamar Kowalski (Quality Supervisor, Shift B) Date/Time: 2025-03-18 22:47 Product: Sunrise Mills All-Purpose Flour, 5 lb bag, Lot #SM-24031-7, Best By 2026-09-14 Complainant: Marek Horvat, phone (555) 014-7732, email marek.horvat@fastmail.net --- Initial complaint (recorded from phone c...
{"q0": {"type": "score", "instructions": "How likely is this complainant to stop buying our products or switch to a competitor after this experience?", "criteria": ["Low", "Moderate", "High", "Critical"]}, "q1": {"type": "choice", "instructions": "What is the most plausible source of the reported problem?", "criteria":...
{"q0": {"type": "score", "score": 2.0, "legend": {"0": "Low", "1": "Moderate", "2": "High", "3": "Critical"}, "probabilities": {"0": 0.05, "1": 0.15, "2": 0.44, "3": 0.36}, "confidence": 0.44}, "q1": {"type": "choice", "choice": "Allergic reaction to undeclared allergen", "probabilities": {"Contamination during product...
{"q0": "churn_risk", "q1": "root_cause", "q2": "topic_classification", "q4": "data_sensitivity"}
{"q0": {"typesafe/jev-1.13": [0.0, 0.0, 0.38, 0.62], "deepseek-v4-flash": [0.1, 0.3, 0.5, 0.1], "upstage/solar-decide": [0.009365, 0.069199, 0.843022, 0.078413]}, "q1": {"typesafe/jev-1.13": [0.23, 0.13, 0.34, 0.03, 0.27], "deepseek-v4-flash": [0.2, 0.1, 0.2, 0.1, 0.4], "upstage/solar-decide": [0.190199, 0.054493, 0.66...
workflows_v3/wf00093_s015
workflows_v3/wf00093
A construction project support system that triages and responds to live chat transcripts from site teams and subcontractors.
construction
live chat transcripts
Chat transcript ZN-869735 Participants: Emeka Mendoza (Site Supervisor), Ingrid Mendoza (Subcontractor Foreman), Parisa Zulu (Project Coordinator) [09:12] Emeka Mendoza: Ingrid, we need to talk about the rebar delivery that came in yesterday for the east foundation. It’s not what we ordered. We specified Grade 60, but...
{"q0": {"type": "choice", "instructions": "Which operational team should handle this issue first?", "criteria": {"Safety and compliance": "Safety and compliance", "Scheduling and logistics": "Scheduling and logistics", "Equipment and materials": "Equipment and materials", "Design and engineering": "Design and engineeri...
{"q0": {"type": "choice", "choice": "Quality and inspection", "probabilities": {"Safety and compliance": 0.030000000000000002, "Scheduling and logistics": 0.1, "Equipment and materials": 0.21, "Design and engineering": 0.05, "Quality and inspection": 0.56, "Subcontractor coordination": 0.05}, "confidence": 0.56}, "q1":...
{"q0": "incident_routing", "q1": "policy_violation", "q3": "churn_risk", "q4": "message_tone", "q5": "resolution_confidence"}
{"q0": {"typesafe/jev-1.13": [0.01, 0.0, 0.12, 0.0, 0.87, 0.0], "deepseek-v4-flash": [0.05, 0.2, 0.3, 0.1, 0.25, 0.1], "upstage/solar-decide": [0.094313, 0.007742, 0.001345, 0.000437, 0.894818, 0.001345]}, "q1": {"typesafe/jev-1.13": [0.16], "deepseek-v4-flash": [0.1], "upstage/solar-decide": [0.047232], "respan/span-0...
workflows_v3/wf00190_s017
workflows_v3/wf00190
A legislative review assistant for a government agency that triages public proposals and internal approval requests.
government
proposals and requests for approval
Subject: Request for Approval – AL-103775 – Annual Public Assembly on Civic Plaza Dear Approvals Committee, We are writing to request the necessary authorization for the annual 'Voices of the City' public assembly, scheduled for Saturday, October 14th, from 10:00 AM to 6:00 PM on Civic Plaza. This event has been held...
{"q0": {"type": "choice", "instructions": "What is the primary action or decision the item is asking for?", "criteria": {"Implement a new policy or program": "Implement a new policy or program", "Amend or repeal an existing policy": "Amend or repeal an existing policy", "Approve funding or resources": "Approve funding ...
{"q0": {"type": "choice", "choice": "Issue a permit or license", "probabilities": {"Implement a new policy or program": 0.0, "Amend or repeal an existing policy": 0.0, "Approve funding or resources": 0.0, "Grant an exemption or waiver": 0.0, "Approve a contract or agreement": 0.0, "Create or modify a regulation": 0.0, ...
{"q0": "main_point"}
{"q0": {"typesafe/jev-1.13": [0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 1.0, 0.0], "deepseek-v4-flash": [0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 1.0, 0.0], "upstage/solar-decide": [0.000624, 0.000158, 0.00026, 0.000429, 0.001029, 0.000179, 0.996154, 0.001166]}}
workflows_v3/wf00141_s026
workflows_v3/wf00141
A telecom review triage system that reads customer reviews of mobile plans, devices, and support interactions to route urgent issues and prioritize follow-up actions.
telecom
product or service reviews
I’ve been with Nova Mobile for over six years, and honestly, they’ve always been reliable. Last week I had a billing mix-up on my plan (reference TG-63251) and called support. Paulo Sokolov, the rep, noticed the error within minutes and credited my account before we even finished the call. He also walked me through upg...
{"q2": {"type": "choice", "instructions": "Which statement best reflects the customer's overall attitude toward the telecom provider?", "criteria": {"strongly negative": "strongly negative", "mildly negative": "mildly negative", "neutral or mixed": "neutral or mixed", "positive": "positive"}}, "q3": {"type": "choice", ...
{"q2": {"type": "choice", "choice": "positive", "probabilities": {"strongly negative": 0.0, "mildly negative": 0.0, "neutral or mixed": 0.05, "positive": 0.95}, "confidence": 0.95}, "q3": {"type": "choice", "choice": "minimal effort", "probabilities": {"minimal effort": 0.975, "moderate effort": 0.025, "high effort": 0...
{"q2": "stance_detection", "q3": "customer_effort"}
{"q2": {"typesafe/jev-1.13": [0.0, 0.0, 0.0, 1.0], "deepseek-v4-flash": [0.0, 0.0, 0.1, 0.9], "upstage/solar-decide": [0.00043, 0.000109, 0.000179, 0.999281]}, "q3": {"typesafe/jev-1.13": [1.0, 0.0, 0.0], "deepseek-v4-flash": [0.95, 0.05, 0.0], "upstage/solar-decide": [0.996939, 0.0028, 0.00026]}}
workflows_v3/wf00159_s006
workflows_v3/wf00159
A nonprofit platform that connects volunteers with community members submitting service requests, which are reviewed by recipients and volunteers.
nonprofit
product or service reviews
Review for Request XB-646220: Valentina Mendoza submitted a request for help moving a donated couch from her third-floor walk-up apartment to the curb for bulk pickup. I, Bongani Santos, arrived about 40 minutes late because the address in the app was wrong—it showed a different street, and I had to call the office to ...
{"q0": {"type": "noul", "instructions": "Does the review contain language that is hostile, insulting, or abusive toward any person or group?"}, "q1": {"type": "noul", "instructions": "Does the review describe a situation that requires immediate action to prevent harm or serious inconvenience?"}, "q2": {"type": "choice"...
{"q0": {"type": "noul", "noul": 0.74}, "q1": {"type": "noul", "noul": 0.42000000000000004}, "q2": {"type": "choice", "choice": "Negative", "probabilities": {"Positive": 0.0, "Neutral": 0.05, "Negative": 0.95}, "confidence": 0.95}, "q3": {"type": "choice", "choice": "Communication or scheduling issues", "probabilities":...
{"q0": "toxicity", "q1": "urgency", "q2": "sentiment", "q3": "root_cause", "q5": "incident_routing", "q7": "owner_assignment"}
{"q0": {"typesafe/jev-1.13": [0.58], "deepseek-v4-flash": [0.9], "upstage/solar-decide": [0.908113], "respan/span-01": [0.033332583]}, "q1": {"typesafe/jev-1.13": [0.54], "deepseek-v4-flash": [0.3], "upstage/solar-decide": [0.633251], "respan/span-01": [0.90543]}, "q2": {"typesafe/jev-1.13": [0.0, 0.0, 1.0], "deepseek-...
workflows_v3/wf00229_s003
workflows_v3/wf00229
An insurance claims intake system that processes incident reports to route them for review and prioritization.
insurance
incident reports
Incident Report LK-867441 submitted by Xavier Santos on behalf of Soo-ah Moreau. Reporter states that while parked on Elm Street at approximately 14:30, a dark sedan backed into the front bumper of Ms. Moreau's vehicle. The report contains a handwritten note from Mr. Santos describing the other driver as 'not paying at...
{"q1": {"type": "score", "instructions": "How strongly does the report's wording support the described incident?", "criteria": ["Unsupported", "Weakly supported", "Moderately supported", "Strongly supported"]}}
{"q1": {"type": "score", "score": 1.0, "legend": {"0": "Unsupported", "1": "Weakly supported", "2": "Moderately supported", "3": "Strongly supported"}, "probabilities": {"0": 0.22499999999999998, "1": 0.5650000000000001, "2": 0.16, "3": 0.05}, "confidence": 0.5650000000000001}}
{"q1": "evidence_strength"}
{"q1": {"typesafe/jev-1.13": [0.3, 0.68, 0.02, 0.0], "deepseek-v4-flash": [0.15, 0.45, 0.3, 0.1], "upstage/solar-decide": [0.94616, 0.047107, 0.005626, 0.001108]}}
workflows_v3/wf00027_s018
workflows_v3/wf00027
A media monitoring and alerting service that ingests news items and press releases to identify emerging issues for corporate clients.
data_engineering
news items and press releases
Regulators in the port city of Verhaven have notified three terminal operators, including Meridian Logistics, that their waste-handling permits will be suspended for 30 days starting Friday at 00:00, pending an audit triggered by last week's spill of solvent XK-334943. Operations at affected berths must halt by Thursda...
{"q1": {"type": "noul", "instructions": "Does this item describe a situation that requires immediate attention from a human analyst?"}, "q2": {"type": "noul", "instructions": "Does this item indicate that an action must be taken within the next 24 hours?"}, "q3": {"type": "choice", "instructions": "What is the primary ...
{"q1": {"type": "noul", "noul": 0.72}, "q2": {"type": "noul", "noul": 0.29500000000000004}, "q3": {"type": "choice", "choice": "share news or update", "probabilities": {"share news or update": 0.885, "persuade or influence": 0.025, "regulate or instruct": 0.05, "report or analyze": 0.04, "entertain or engage": 0.0}, "c...
{"q1": "needs_escalation", "q2": "urgency", "q3": "document_purpose", "q4": "severity"}
{"q1": {"typesafe/jev-1.13": [0.74], "deepseek-v4-flash": [0.7], "upstage/solar-decide": [0.930974], "respan/span-01": [0.21671058]}, "q2": {"typesafe/jev-1.13": [0.39], "deepseek-v4-flash": [0.2], "upstage/solar-decide": [0.183555], "respan/span-01": [0.066531904]}, "q3": {"typesafe/jev-1.13": [0.97, 0.0, 0.0, 0.03, 0...
workflows_v3/wf00241_s015
workflows_v3/wf00241
A telecom support ticket triage and response system that processes incoming support tickets.
telecom
support tickets
Subject: Re: Ticket #48291 – Repeated Failed Charges & Service Suspension Threat Hi, I’m writing because my account was suspended this morning, and I still don’t understand why. I’ve been a customer for four years, and I’ve never missed a payment. Last week, I got an email saying my card on file was declined for the ...
{"q0": {"type": "choice", "instructions": "What is the main issue reported in this ticket?", "criteria": {"Billing or charges": "Billing or charges", "Service outage or connectivity": "Service outage or connectivity", "Device or equipment problem": "Device or equipment problem", "Account or plan change": "Account or pl...
{"q0": {"type": "choice", "choice": "Billing or charges", "probabilities": {"Billing or charges": 0.74, "Service outage or connectivity": 0.21000000000000002, "Device or equipment problem": 0.0, "Account or plan change": 0.0, "Technical support for a feature": 0.0, "Complaint or feedback": 0.05, "Other": 0.0}, "confide...
{"q0": "topic_classification", "q1": "needs_escalation", "q2": "incident_routing", "q3": "fraud_likelihood"}
{"q0": {"typesafe/jev-1.13": [0.78, 0.22, 0.0, 0.0, 0.0, 0.0, 0.0], "deepseek-v4-flash": [0.7, 0.2, 0.0, 0.0, 0.0, 0.1, 0.0], "upstage/solar-decide": [0.990938, 0.008573, 0.000139, 5.8e-05, 5.1e-05, 0.000202, 4e-05]}, "q1": {"typesafe/jev-1.13": [0.82], "deepseek-v4-flash": [0.8], "upstage/solar-decide": [0.983388], "r...
workflows_v3/wf00227_s012
workflows_v3/wf00227
A citizen services portal for a state benefits agency that processes incoming constituent emails to route, prioritize, and respond to requests.
government
customer emails
Dear Benefits Agency, My name is Rosa Murphy, and I am writing about my cash assistance case PD-582303. I was approved for benefits last month and received my first payment on the 15th. However, my second payment, which was due on the 15th of this month, has not arrived. I checked my bank account and there is no depos...
{"q0": {"type": "choice", "instructions": "What is the primary issue the email is about?", "criteria": {"Benefit application status": "Benefit application status", "Payment or disbursement problem": "Payment or disbursement problem", "Document submission or verification": "Document submission or verification", "Appeal ...
{"q0": {"type": "choice", "choice": "Payment or disbursement problem", "probabilities": {"Benefit application status": 0.025, "Payment or disbursement problem": 0.95, "Document submission or verification": 0.01, "Appeal or denial": 0.005, "Account or personal information update": 0.005, "General inquiry or information ...
{"q0": "topic_classification", "q1": "emotion_recognition", "q2": "severity", "q4": "root_cause"}
{"q0": {"typesafe/jev-1.13": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0, 0.0], "deepseek-v4-flash": [0.05, 0.9, 0.02, 0.01, 0.01, 0.01, 0.0], "upstage/solar-decide": [0.000261, 0.998679, 9.6e-05, 2.4e-05, 5.1e-05, 0.000179, 0.000709]}, "q1": {"typesafe/jev-1.13": [0.0, 0.99, 0.01, 0.0, 0.0, 0.0], "deepseek-v4-flash": [0.1, 0.7, 0.1...
workflows_v3/wf00178_s026
workflows_v3/wf00178
A media monitoring and triage application for retail companies that processes incoming news items and press releases to decide which require response and how to route them.
retail
news items and press releases
FOR IMMEDIATE RELEASE Contact: Uchenna Hashemi, External Affairs [email protected] | +1 (555) 014-2233 **RETAIL COUNCIL SUPPORTS PROPOSED DATA PRIVACY FRAMEWORK, SUBMITS FORMAL COMMENTS TO FEDERAL TRADE COMMISSION** Washington, D.C. – The National Retail Federation for Responsible Commerce (NRFRC) today announced it...
{"q1": {"type": "choice", "instructions": "Who is the primary intended audience for this communication?", "criteria": {"General public": "General public", "Investors or analysts": "Investors or analysts", "Customers": "Customers", "Employees": "Employees", "Business partners": "Business partners", "Government or regula...
{"q1": {"type": "choice", "choice": "Media or journalists", "probabilities": {"General public": 0.05, "Investors or analysts": 0.025, "Customers": 0.025, "Employees": 0.025, "Business partners": 0.05, "Government or regulators": 0.15, "Media or journalists": 0.65, "Internal leadership": 0.025}, "confidence": 0.65}, "q2...
{"q1": "audience_inference", "q2": "main_point", "q4": "urgency"}
{"q1": {"typesafe/jev-1.13": [0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 1.0, 0.0], "deepseek-v4-flash": [0.1, 0.05, 0.05, 0.05, 0.1, 0.3, 0.3, 0.05], "upstage/solar-decide": [0.022714, 0.000534, 0.000286, 0.000471, 0.001645, 0.008356, 0.96582, 0.000173]}, "q2": {"typesafe/jev-1.13": [0.1, 0.0, 0.0, 0.0, 0.08, 0.77, 0.04, 0.01], "d...
workflows_v2/wf00008_s007
workflows_v2/wf00008
A maritime news monitoring and alerting application that ingests press releases and news items to route alerts and briefings for shipping companies and port authorities.
maritime
news items and press releases
HM-587936 – PRESS RELEASE – 14:30 UTC – Anika Iwasaki, spokesperson for the Port of Rotterdam, stated that the northbound deep-water channel will be closed to all vessels above 150 meters from 18:00 UTC until further notice due to an ongoing salvage operation. Vessels currently at anchorage are advised to remain in pla...
{"q0": {"type": "choice", "instructions": "Which operational team should be notified if this item describes an incident or potential disruption?", "criteria": {"Port operations": "Port operations", "Vessel traffic services": "Vessel traffic services", "Search and rescue": "Search and rescue", "Environmental response": ...
{"q0": {"type": "choice", "choice": "Port operations", "probabilities": {"Port operations": 0.565, "Vessel traffic services": 0.375, "Search and rescue": 0.035, "Environmental response": 0.015, "Security and piracy": 0.005, "Weather and navigation": 0.005, "Legal and compliance": 0.0, "No incident team": 0.0}, "confide...
{"q0": "incident_routing", "q1": "toxicity", "q3": "argument_role", "q4": "communicative_intent", "q5": "contradiction", "q6": "owner_assignment"}
{"q0": {"typesafe/jev-1.13": [0.43, 0.55, 0.02, 0.0, 0.0, 0.0, 0.0, 0.0], "deepseek-v4-flash": [0.7, 0.2, 0.05, 0.03, 0.01, 0.01, 0.0, 0.0], "upstage/solar-decide": [0.998639, 0.001169, 5.1e-05, 9e-06, 1.7e-05, 2e-06, 4e-06, 0.000109]}, "q1": {"typesafe/jev-1.13": [0.01], "deepseek-v4-flash": [0.0], "upstage/solar-deci...
workflows_v3/wf00015_s018
workflows_v3/wf00015
A media monitoring and PR triage application that ingests news items and press releases to prioritize responses and route them to appropriate teams.
customer_support
news items and press releases
Press Release: EcoCoat Industries Announces Breakthrough in Biodegradable Packaging VANCOUVER, BC – EcoCoat Industries today unveiled its new PlantShield™ coating, a plant-based alternative to petroleum-derived films used in food packaging. In independent lab testing conducted by TerraVerde Analytics over a six-month ...
{"q2": {"type": "score", "instructions": "How strong is the evidence supporting the main claim?", "criteria": ["None", "Weak", "Limited", "Moderate", "Substantial", "Strong", "Conclusive"]}, "q3": {"type": "choice", "instructions": "What is the primary purpose of writing this item?", "criteria": {"Inform": "Inform", "P...
{"q2": {"type": "score", "score": 3.0, "legend": {"0": "None", "1": "Weak", "2": "Limited", "3": "Moderate", "4": "Substantial", "5": "Strong", "6": "Conclusive"}, "probabilities": {"0": 0.0, "1": 0.025, "2": 0.13535353535353536, "3": 0.4777777777777778, "4": 0.2866161616161616, "5": 0.07525252525252525, "6": 0.0}, "co...
{"q2": "evidence_strength", "q3": "document_purpose", "q5": "needs_escalation"}
{"q2": {"typesafe/jev-1.13": [0.0, 0.0, 0.07, 0.55, 0.32, 0.05, 0.0], "deepseek-v4-flash": [0.0, 0.05, 0.2, 0.4, 0.25, 0.1, 0.0], "upstage/solar-decide": [0.000198, 0.000198, 0.000254, 0.00069, 0.025893, 0.97163, 0.001138]}, "q3": {"typesafe/jev-1.13": [0.01, 0.01, 0.8, 0.0, 0.0, 0.18], "deepseek-v4-flash": [0.2, 0.3, ...
workflows_v3/wf00013_s009
workflows_v3/wf00013
A legal compliance system that reviews meeting notes to flag risks, escalate issues, and route follow-ups.
legal_compliance
meeting notes
Wanjiru Yoon opened the session by summarizing the DB-252940 contract renewal timeline. Thandiwe Moreau noted that the client's latest redline removed the liability cap, which Elif Rossi flagged as a departure from the standard clause set. The discussion touched on the marketing campaign timeline, but no decision was r...
{"q0": {"type": "score", "instructions": "Rate the overall risk that this meeting notes content indicates a failure to meet a stated compliance obligation.", "criteria": ["Very low risk", "Low risk", "Moderate risk", "High risk", "Very high risk"]}, "q1": {"type": "noul", "instructions": "Should this meeting note be es...
{"q0": {"type": "score", "score": 2.0, "legend": {"0": "Very low risk", "1": "Low risk", "2": "Moderate risk", "3": "High risk", "4": "Very high risk"}, "probabilities": {"0": 0.09, "1": 0.32999999999999996, "2": 0.42500000000000004, "3": 0.13, "4": 0.025}, "confidence": 0.42500000000000004}, "q1": {"type": "noul", "no...
{"q0": "compliance_risk", "q1": "needs_escalation", "q2": "evidence_strength", "q3": "topic_classification", "q4": "stance_detection", "q5": "contradiction", "q6": "owner_assignment", "q7": "audience_inference"}
{"q0": {"typesafe/jev-1.13": [0.08, 0.36, 0.45, 0.11, 0.0], "deepseek-v4-flash": [0.1, 0.3, 0.4, 0.15, 0.05], "upstage/solar-decide": [0.006848, 0.616417, 0.373876, 0.002223, 0.000637]}, "q1": {"typesafe/jev-1.13": [0.47], "deepseek-v4-flash": [0.3], "upstage/solar-decide": [0.160052], "respan/span-01": [0.06132923]}, ...
workflows_v2/wf00008_s025
workflows_v2/wf00008
A maritime news monitoring and alerting application that ingests press releases and news items to route alerts and briefings for shipping companies and port authorities.
maritime
news items and press releases
Kalani Costa, master of the cargo vessel MV Auriga (IMO 9482157), reports that at 22:15 local on March 12, while 18 nautical miles southwest of Cape Malabrigo, the ship lost steering control for approximately 12 minutes. The crew restored manual steering without external assistance, and the vessel has resumed its cours...
{"q0": {"type": "choice", "instructions": "Which operational team should be notified if this item describes an incident or potential disruption?", "criteria": {"Port operations": "Port operations", "Vessel traffic services": "Vessel traffic services", "Search and rescue": "Search and rescue", "Environmental response": ...
{"q0": {"type": "choice", "choice": "Vessel traffic services", "probabilities": {"Port operations": 0.2, "Vessel traffic services": 0.58, "Search and rescue": 0.0, "Environmental response": 0.0, "Security and piracy": 0.0, "Weather and navigation": 0.065, "Legal and compliance": 0.05, "No incident team": 0.105000000000...
{"q0": "incident_routing", "q2": "triage_priority", "q3": "argument_role", "q4": "communicative_intent", "q5": "contradiction", "q6": "owner_assignment"}
{"q0": {"typesafe/jev-1.13": [0.1, 0.86, 0.0, 0.0, 0.0, 0.03, 0.0, 0.01], "deepseek-v4-flash": [0.3, 0.3, 0.0, 0.0, 0.0, 0.1, 0.1, 0.2], "upstage/solar-decide": [0.068061, 0.068061, 0.0011, 0.002639, 0.000357, 0.005587, 0.025038, 0.829156]}, "q2": {"typesafe/jev-1.13": [0.01, 0.1, 0.36, 0.35, 0.16, 0.02, 0.0], "deepsee...
workflows_v3/wf00063_s004
workflows_v3/wf00063
AgriReview Hub processes product and service reviews for farm equipment and agronomy services, routing each review to the appropriate team and prioritizing follow-up actions.
agriculture
product or service reviews
We’ve been using the DE-920542 seed drill for two seasons now, and overall it’s been a solid workhorse—good depth control, and the metering has been reliable even with our heavier clay patches. The main issue isn’t the drill itself but the calibration process. Right now, we have to manually adjust the row unit downforc...
{"q0": {"type": "choice", "instructions": "What is the reviewer primarily trying to do?", "criteria": {"Praise the product or service": "Praise the product or service", "Criticize a specific problem or flaw": "Criticize a specific problem or flaw", "Seek help or ask a question": "Seek help or ask a question", "Suggest ...
{"q0": {"type": "choice", "choice": "Suggest an improvement or feature request", "probabilities": {"Praise the product or service": 0.025, "Criticize a specific problem or flaw": 0.05, "Seek help or ask a question": 0.025, "Suggest an improvement or feature request": 0.9, "Share a neutral experience or observation": 0....
{"q0": "communicative_intent"}
{"q0": {"typesafe/jev-1.13": [0.0, 0.0, 0.0, 1.0, 0.0], "deepseek-v4-flash": [0.05, 0.1, 0.05, 0.8, 0.0], "upstage/solar-decide": [0.00043, 0.000296, 0.000552, 0.998343, 0.000379]}}
workflows_v2/wf00013_s022
workflows_v2/wf00013
A travel safety operations platform that triages field and site reports from travelers and local staff to decide on alerts, support, and routing.
travel
field or site reports
Field report FH-237351 from Arjun Tanaka at Km 214 on Route 9, about 40 km past the last service town. At 06:15 local, a large boulder and several smaller rocks were blocking the entire lane, forcing a full stop. No other vehicles or people were around; no skid marks or debris indicating a recent impact. The rock surfa...
{"q2": {"type": "choice", "instructions": "What is the most likely cause of the reported problem?", "criteria": {"Natural or environmental": "Natural or environmental", "Infrastructure or facility issue": "Infrastructure or facility issue", "Staff or service failure": "Staff or service failure", "Customer or traveler b...
{"q2": {"type": "choice", "choice": "Unknown or not yet determinable", "probabilities": {"Natural or environmental": 0.235, "Infrastructure or facility issue": 0.09, "Staff or service failure": 0.030000000000000002, "Customer or traveler behavior": 0.030000000000000002, "External event or third party": 0.14500000000000...
{"q2": "root_cause"}
{"q2": {"typesafe/jev-1.13": [0.12, 0.03, 0.01, 0.01, 0.09, 0.74], "deepseek-v4-flash": [0.35, 0.15, 0.05, 0.05, 0.2, 0.2], "upstage/solar-decide": [0.908553, 0.002252, 0.000828, 0.000828, 0.01296, 0.074579]}}
workflows_v3/wf00200_s023
workflows_v3/wf00200
A smart-building facility management system that receives occupant service requests submitted via a web form.
iot
requests submitted through a web form
Subject: Inquiry about after-hours access protocols for the east wing Hello, I’m writing to ask about the process for getting after-hours access to the east wing meeting rooms on the third floor. Our team (Finance) sometimes works late during month-end closing, and we’ve been told by a colleague that the swipe cards ...
{"q0": {"type": "choice", "instructions": "Which queue should this request be routed to for first handling?", "criteria": {"Emergency response": "Emergency response", "Urgent maintenance": "Urgent maintenance", "Routine maintenance": "Routine maintenance", "Information request": "Information request", "Feedback or sugg...
{"q0": {"type": "choice", "choice": "Information request", "probabilities": {"Emergency response": 0.01, "Urgent maintenance": 0.01, "Routine maintenance": 0.025, "Information request": 0.94, "Feedback or suggestion": 0.015}, "confidence": 0.94}, "q2": {"type": "score", "score": 0.0, "legend": {"0": "Minor inconvenienc...
{"q0": "triage_priority", "q2": "severity", "q4": "message_tone"}
{"q0": {"typesafe/jev-1.13": [0.0, 0.0, 0.0, 1.0, 0.0], "deepseek-v4-flash": [0.02, 0.02, 0.05, 0.88, 0.03], "upstage/solar-decide": [0.000261, 6.6e-05, 5.1e-05, 0.999286, 0.000335]}, "q2": {"typesafe/jev-1.13": [1.0, 0.0, 0.0, 0.0, 0.0], "deepseek-v4-flash": [0.9, 0.08, 0.02, 0.0, 0.0], "upstage/solar-decide": [0.9840...
workflows_v3/wf00202_s027
workflows_v3/wf00202
A utility customer service system that triages incoming complaints and appeals.
energy
complaints and appeals
Subject: Dispute of home charging credits and public charging billing – Account SE-913711 To whom it may concern, I am writing to formally dispute the charges and the credit adjustments on my recent electric bill, account number SE-913711. My name is Nia Weber, and I reside at 4823 Maple Hollow Road, in the Oakwood s...
{"q1": {"type": "choice", "instructions": "Which team should primarily handle this complaint or appeal?", "criteria": {"Billing and payments": "Billing and payments", "Service and outages": "Service and outages", "Metering and readings": "Metering and readings", "Contract and plan changes": "Contract and plan changes",...
{"q1": {"type": "choice", "choice": "Electric vehicle charging", "probabilities": {"Billing and payments": 0.065, "Service and outages": 0.025, "Metering and readings": 0.05, "Contract and plan changes": 0.05, "Renewable energy programs": 0.025, "Electric vehicle charging": 0.735, "Customer advocacy": 0.025, "Executive...
{"q1": "owner_assignment", "q2": "needs_escalation"}
{"q1": {"typesafe/jev-1.13": [0.03, 0.0, 0.0, 0.0, 0.0, 0.97, 0.0, 0.0], "deepseek-v4-flash": [0.1, 0.05, 0.1, 0.1, 0.05, 0.5, 0.05, 0.05], "upstage/solar-decide": [0.000375, 0.000122, 0.000292, 0.000425, 0.010962, 0.986772, 0.000794, 0.000258]}, "q2": {"typesafe/jev-1.13": [0.84], "deepseek-v4-flash": [0.6], "upstage/...
workflows_v3/wf00136_s026
workflows_v3/wf00136
A fraud operations console that processes incoming incident reports from payment card users.
finance
incident reports
Incident report NC-176873 submitted by cardholder Salma Bose at 14:22 UTC. She states that while reviewing her online statement, she noticed two charges from a merchant called 'LuxeTime' for $89.50 and $62.00, both dated three days ago. She does not recognize the merchant and claims she has not used her physical card i...
{"q1": {"type": "score", "instructions": "How confident are you that the incident can be resolved with the information provided?", "criteria": ["low confidence", "moderate confidence", "high confidence", "very high confidence"]}}
{"q1": {"type": "score", "score": 1.0, "legend": {"0": "low confidence", "1": "moderate confidence", "2": "high confidence", "3": "very high confidence"}, "probabilities": {"0": 0.125, "1": 0.48, "2": 0.315, "3": 0.08}, "confidence": 0.48}}
{"q1": "resolution_confidence"}
{"q1": {"typesafe/jev-1.13": [0.1, 0.61, 0.28, 0.01], "deepseek-v4-flash": [0.15, 0.35, 0.35, 0.15], "upstage/solar-decide": [0.057641, 0.375868, 0.482624, 0.083867]}}
workflows_v3/wf00130_s028
workflows_v3/wf00130
A hotel guest-relations inbox triage system that reads incoming customer emails and decides how to route and respond to each one.
hospitality
customer emails
Dear Guest Relations, I am writing to you from room 1204 at your downtown property. I checked in last night with my husband and two children. When we arrived, the front desk was very helpful, and the bellman brought up our bags quickly. However, this morning, I noticed a strong musty smell in the bathroom, and the exh...
{"q0": {"type": "choice", "instructions": "What is the guest primarily trying to accomplish with this email?", "criteria": {"Make a request or booking": "Make a request or booking", "Report a problem or complaint": "Report a problem or complaint", "Ask for information": "Ask for information", "Provide feedback or prais...
{"q0": {"type": "choice", "choice": "Report a problem or complaint", "probabilities": {"Make a request or booking": 0.155, "Report a problem or complaint": 0.81, "Ask for information": 0.0, "Provide feedback or praise": 0.0, "Cancel or modify an existing reservation": 0.035, "Inquire about billing or payment": 0.0, "Ex...
{"q0": "communicative_intent", "q1": "churn_risk", "q2": "severity", "q3": "compliance_risk", "q5": "customer_effort"}
{"q0": {"typesafe/jev-1.13": [0.26, 0.72, 0.0, 0.0, 0.02, 0.0, 0.0, 0.0], "deepseek-v4-flash": [0.05, 0.9, 0.0, 0.0, 0.05, 0.0, 0.0, 0.0], "upstage/solar-decide": [0.002173, 0.99343, 0.000623, 0.000157, 0.001163, 0.000428, 0.000333, 0.001692]}, "q1": {"typesafe/jev-1.13": [0.69], "deepseek-v4-flash": [0.6], "upstage/so...
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synthetic-typed-decisions

LLM-written items (emails, chats, forum threads, field reports, case notes, reviews...) with several typed questions over the same item, following the Jev / System One request shape: choice, noul (yes/no probability), and score (an ordered rubric). It covers judgment that cannot be computed by rules: meaning, intent, tone, stance, plausibility, urgency, fuzzy categorization and routing. Anything formalizable (rules, thresholds, deadlines, counting, lookups) is left to procedural-typed-decisions, whose labels are exact.

This is an independent dataset. It is not an official TypeSafe Jev dataset and is not produced by or affiliated with TypeSafe or OpenJev.

How it is made

  1. Workflows. For a domain and a kind of incoming item, DeepSeek V4 Flash designs a reusable decision application: 3 to 8 short judgment questions over 32 skills, with natural option counts (2 to 8, and 12 to 40 for one routing or categorization question in some workflows).
  2. Items. About 30 items are written per workflow. One or two questions per item get a sampled intended reading (a clear option, a borderline one, or a yes/no probability), so answers are balanced and some uncertainty is deliberate; the other questions are answered by whatever the item says.
  3. Check. A separate blind DeepSeek pass answers every question with probabilities and flags ill-posed ones, which are dropped.
  4. Labels. Jev 1.13 (typesafe/jev-1.13 on OpenRouter) labels every kept question; questions where Jev and the check confidently disagree are dropped. answers averages Jev's probabilities with the blind check's. On 75 questions labelled blind by an independent annotator (Claude), the average was closer than either alone (total variation 0.135 vs 0.192 for Jev and 0.179 for the check; same top answer 87% vs 83% and 84%). teachers holds each model's probabilities, including upstage/solar-decide (up to 26 options; 0.304) and, for yes/no questions, respan/span-01.

The soft labels carry real uncertainty (see the confidence shares below); train on the full distributions rather than the argmax.

Fields

field content
state the item text
questions JSON Jev request: {id: {type, instructions, criteria}}
answers JSON answers in Jev format with the averaged probabilities (noul, or probabilities over the criteria)
teachers JSON {id: {model: probabilities}} for each decision model
skills JSON {id: skill}
workflow, application, domain, source the decision application; domain is a loose tag

Size and splits

Splits are by workflow, so validation and test use decision applications never seen in training.

split items decisions workflows
train 6,666 21,190 235
validation 1,176 3,996 41
test 1,074 3,475 38

Decisions: 15,585 choice, 7,762 noul, 5,314 score. The labels are at least 0.95 confident on 11% of them and below 0.7 on 44%.

Caveats

Items are synthetic and the labels come from a model. A few questions still lean on an unstated standard (for example "standard safety procedures"). The generator code is src/tasksource/jev/synthetic/workflows.py in tasksource.

Citation

@inproceedings{sileo-2024-tasksource,
    title = "tasksource: A Large Collection of {NLP} tasks with a Structured Dataset Preprocessing Framework",
    author = "Sileo, Damien",
    booktitle = "Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)",
    month = may,
    year = "2024",
    address = "Torino, Italia",
    publisher = "ELRA and ICCL",
    url = "https://aclanthology.org/2024.lrec-main.1361",
    pages = "15655--15684",
}
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