Customer_ID int64 1 1k | Customer_Name stringclasses 995
values | Email stringlengths 14 17 | Ticket_ID stringlengths 9 9 | Issue_Type stringclasses 8
values | Priority stringclasses 4
values | Ticket_Status stringclasses 4
values | Rating int64 1 5 | Feedback stringclasses 10
values | Response_Time_Minutes int64 5 240 | Resolution_Time_Hours int64 1 72 | Support_Agent stringclasses 20
values | Date stringclasses 501
values |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
698 | Customer_830 | user2545@mail.com | TKT000001 | Delivery Delay | Medium | In Progress | 5 | Bad experience | 156 | 33 | Agent_10 | 4/17/2024 |
182 | Customer_8 | user1080@mail.com | TKT000002 | Refund Issue | High | Closed | 2 | Very bad service | 56 | 20 | Agent_3 | 2/22/2024 |
62 | Customer_309 | user2728@mail.com | TKT000003 | Refund Issue | High | Closed | 2 | Very satisfied | 189 | 36 | Agent_10 | 4/20/2024 |
481 | Customer_604 | user1600@mail.com | TKT000004 | Account Blocked | Medium | Closed | 3 | Excellent service | 27 | 18 | Agent_17 | 12/8/2024 |
562 | Customer_706 | user2283@mail.com | TKT000005 | Login Issue | High | In Progress | 3 | Quick resolution | 196 | 22 | Agent_19 | 1/14/2024 |
249 | Customer_166 | user4144@mail.com | TKT000006 | UI Bug | Critical | Resolved | 5 | Good support | 100 | 67 | Agent_9 | 2/8/2025 |
711 | Customer_993 | user3233@mail.com | TKT000007 | Login Issue | Low | Open | 4 | Helpful agent | 211 | 59 | Agent_8 | 7/25/2024 |
239 | Customer_407 | user1146@mail.com | TKT000008 | UI Bug | High | In Progress | 5 | Excellent service | 83 | 62 | Agent_6 | 11/23/2024 |
992 | Customer_857 | user1717@mail.com | TKT000009 | Payment Issue | Medium | Resolved | 5 | Very satisfied | 119 | 27 | Agent_6 | 4/2/2024 |
904 | Customer_212 | user12@mail.com | TKT000010 | Account Blocked | Low | In Progress | 5 | Helpful agent | 226 | 14 | Agent_12 | 3/3/2024 |
57 | Customer_83 | user4616@mail.com | TKT000011 | Delivery Delay | High | Open | 1 | Bad experience | 226 | 52 | Agent_18 | 3/10/2024 |
445 | Customer_89 | user4094@mail.com | TKT000012 | Refund Issue | Critical | Open | 2 | Bad experience | 174 | 28 | Agent_16 | 12/23/2024 |
539 | Customer_57 | user287@mail.com | TKT000013 | App Crash | Medium | Closed | 5 | Quick resolution | 214 | 34 | Agent_2 | 3/19/2024 |
535 | Customer_413 | user39@mail.com | TKT000014 | Account Blocked | High | Open | 3 | Very satisfied | 93 | 2 | Agent_10 | 3/31/2025 |
435 | Customer_725 | user1661@mail.com | TKT000015 | Login Issue | Medium | Closed | 5 | Average support | 207 | 27 | Agent_2 | 4/29/2025 |
130 | Customer_277 | user1810@mail.com | TKT000016 | App Crash | High | Open | 5 | Very satisfied | 141 | 11 | Agent_12 | 9/9/2024 |
90 | Customer_644 | user259@mail.com | TKT000017 | Product Defect | Critical | Open | 4 | Quick resolution | 121 | 38 | Agent_5 | 4/27/2024 |
391 | Customer_361 | user3756@mail.com | TKT000018 | Refund Issue | Medium | Closed | 2 | Good support | 70 | 71 | Agent_14 | 5/26/2024 |
200 | Customer_429 | user3402@mail.com | TKT000019 | Delivery Delay | Low | Closed | 1 | Average support | 58 | 63 | Agent_17 | 2/25/2024 |
753 | Customer_320 | user3561@mail.com | TKT000020 | Account Blocked | Medium | In Progress | 3 | Helpful agent | 69 | 17 | Agent_7 | 4/21/2025 |
631 | Customer_534 | user2150@mail.com | TKT000021 | App Crash | Low | Open | 4 | Excellent service | 7 | 68 | Agent_9 | 7/14/2024 |
705 | Customer_639 | user4775@mail.com | TKT000022 | Product Defect | Critical | Resolved | 5 | Slow response | 61 | 33 | Agent_12 | 3/30/2024 |
18 | Customer_788 | user1835@mail.com | TKT000023 | Refund Issue | Low | Resolved | 3 | Average support | 75 | 56 | Agent_3 | 10/30/2024 |
148 | Customer_404 | user1317@mail.com | TKT000024 | Account Blocked | Critical | Open | 4 | Very satisfied | 28 | 60 | Agent_4 | 6/18/2024 |
392 | Customer_274 | user2928@mail.com | TKT000025 | Login Issue | Low | Open | 2 | Bad experience | 67 | 35 | Agent_17 | 5/11/2024 |
310 | Customer_772 | user4451@mail.com | TKT000026 | UI Bug | Low | Resolved | 4 | Good support | 114 | 17 | Agent_17 | 11/27/2024 |
298 | Customer_527 | user3314@mail.com | TKT000027 | Login Issue | High | In Progress | 3 | Not satisfied | 201 | 19 | Agent_13 | 5/31/2024 |
520 | Customer_634 | user480@mail.com | TKT000028 | Account Blocked | High | Resolved | 3 | Excellent service | 134 | 30 | Agent_13 | 5/23/2024 |
898 | Customer_37 | user3744@mail.com | TKT000029 | UI Bug | Low | Closed | 1 | Very bad service | 55 | 70 | Agent_3 | 10/13/2024 |
444 | Customer_131 | user2509@mail.com | TKT000030 | Payment Issue | Medium | Closed | 4 | Helpful agent | 97 | 5 | Agent_11 | 10/22/2024 |
290 | Customer_311 | user4046@mail.com | TKT000031 | Payment Issue | Medium | Resolved | 4 | Slow response | 84 | 72 | Agent_19 | 9/23/2024 |
351 | Customer_460 | user2673@mail.com | TKT000032 | Account Blocked | Low | Closed | 2 | Very bad service | 171 | 42 | Agent_1 | 11/27/2024 |
794 | Customer_857 | user1621@mail.com | TKT000033 | Product Defect | Low | Open | 1 | Excellent service | 230 | 35 | Agent_20 | 3/13/2025 |
327 | Customer_51 | user383@mail.com | TKT000034 | UI Bug | Medium | Closed | 3 | Quick resolution | 142 | 32 | Agent_16 | 4/25/2025 |
572 | Customer_82 | user2911@mail.com | TKT000035 | UI Bug | Critical | Open | 4 | Very satisfied | 52 | 61 | Agent_8 | 5/3/2024 |
795 | Customer_906 | user1495@mail.com | TKT000036 | Refund Issue | High | In Progress | 5 | Excellent service | 237 | 11 | Agent_1 | 12/17/2024 |
524 | Customer_684 | user1140@mail.com | TKT000037 | Product Defect | Critical | In Progress | 4 | Not satisfied | 223 | 4 | Agent_11 | 7/9/2024 |
135 | Customer_970 | user1139@mail.com | TKT000038 | UI Bug | Medium | Open | 5 | Quick resolution | 81 | 63 | Agent_3 | 1/19/2025 |
870 | Customer_366 | user4933@mail.com | TKT000039 | Account Blocked | Critical | Resolved | 5 | Average support | 113 | 20 | Agent_15 | 6/10/2024 |
690 | Customer_514 | user2528@mail.com | TKT000040 | Payment Issue | Low | Closed | 1 | Good support | 141 | 8 | Agent_5 | 7/26/2024 |
288 | Customer_814 | user3551@mail.com | TKT000041 | Payment Issue | High | Open | 1 | Not satisfied | 184 | 17 | Agent_11 | 9/19/2024 |
254 | Customer_947 | user1199@mail.com | TKT000042 | Payment Issue | Critical | Resolved | 1 | Quick resolution | 83 | 46 | Agent_5 | 7/2/2024 |
664 | Customer_279 | user3029@mail.com | TKT000043 | Login Issue | Low | In Progress | 4 | Good support | 94 | 32 | Agent_8 | 2/25/2025 |
290 | Customer_669 | user4097@mail.com | TKT000044 | Payment Issue | Medium | Resolved | 5 | Quick resolution | 201 | 21 | Agent_15 | 4/6/2024 |
566 | Customer_218 | user3277@mail.com | TKT000045 | UI Bug | Low | In Progress | 3 | Very satisfied | 192 | 44 | Agent_4 | 3/30/2025 |
776 | Customer_752 | user1522@mail.com | TKT000046 | Product Defect | Critical | Closed | 4 | Very satisfied | 112 | 64 | Agent_7 | 2/18/2024 |
160 | Customer_39 | user2088@mail.com | TKT000047 | UI Bug | Low | Closed | 5 | Very bad service | 129 | 20 | Agent_6 | 4/20/2024 |
967 | Customer_402 | user1182@mail.com | TKT000048 | UI Bug | Low | Open | 2 | Slow response | 180 | 36 | Agent_20 | 6/15/2024 |
650 | Customer_266 | user1823@mail.com | TKT000049 | Refund Issue | Low | In Progress | 5 | Not satisfied | 113 | 16 | Agent_7 | 6/14/2024 |
168 | Customer_829 | user3933@mail.com | TKT000050 | Login Issue | Medium | In Progress | 3 | Bad experience | 106 | 71 | Agent_6 | 6/6/2024 |
732 | Customer_485 | user1278@mail.com | TKT000051 | Product Defect | Medium | Closed | 3 | Very satisfied | 78 | 52 | Agent_2 | 3/18/2024 |
85 | Customer_470 | user1531@mail.com | TKT000052 | App Crash | Critical | In Progress | 3 | Helpful agent | 41 | 64 | Agent_7 | 4/27/2025 |
950 | Customer_819 | user1364@mail.com | TKT000053 | Login Issue | Critical | Resolved | 2 | Very satisfied | 21 | 31 | Agent_11 | 11/14/2024 |
311 | Customer_932 | user4360@mail.com | TKT000054 | Account Blocked | Critical | Open | 1 | Average support | 42 | 44 | Agent_11 | 10/26/2024 |
509 | Customer_988 | user3316@mail.com | TKT000055 | Delivery Delay | High | Closed | 1 | Average support | 85 | 25 | Agent_14 | 1/4/2025 |
210 | Customer_890 | user4722@mail.com | TKT000056 | Login Issue | Critical | Open | 1 | Not satisfied | 168 | 62 | Agent_8 | 4/20/2024 |
351 | Customer_20 | user2206@mail.com | TKT000057 | Payment Issue | Critical | Resolved | 2 | Very satisfied | 148 | 10 | Agent_19 | 4/8/2025 |
490 | Customer_926 | user4344@mail.com | TKT000058 | UI Bug | Low | In Progress | 2 | Quick resolution | 114 | 45 | Agent_1 | 6/21/2024 |
155 | Customer_296 | user4825@mail.com | TKT000059 | App Crash | Critical | Closed | 4 | Bad experience | 199 | 55 | Agent_17 | 3/26/2025 |
924 | Customer_665 | user3481@mail.com | TKT000060 | UI Bug | High | In Progress | 1 | Bad experience | 97 | 33 | Agent_7 | 5/18/2024 |
941 | Customer_580 | user630@mail.com | TKT000061 | Login Issue | Medium | In Progress | 4 | Average support | 238 | 23 | Agent_3 | 7/9/2024 |
441 | Customer_317 | user1114@mail.com | TKT000062 | App Crash | Medium | In Progress | 5 | Excellent service | 125 | 47 | Agent_6 | 1/27/2024 |
621 | Customer_699 | user3708@mail.com | TKT000063 | Login Issue | Low | In Progress | 2 | Quick resolution | 104 | 9 | Agent_5 | 4/30/2025 |
112 | Customer_344 | user382@mail.com | TKT000064 | Account Blocked | Critical | Open | 4 | Average support | 119 | 17 | Agent_5 | 1/15/2025 |
570 | Customer_469 | user1956@mail.com | TKT000065 | UI Bug | Low | Open | 1 | Quick resolution | 90 | 56 | Agent_14 | 3/16/2025 |
853 | Customer_916 | user2989@mail.com | TKT000066 | Product Defect | Critical | Open | 2 | Very bad service | 55 | 60 | Agent_10 | 11/1/2024 |
135 | Customer_874 | user4523@mail.com | TKT000067 | Refund Issue | Medium | In Progress | 1 | Average support | 178 | 71 | Agent_14 | 2/28/2025 |
584 | Customer_516 | user549@mail.com | TKT000068 | UI Bug | High | Resolved | 2 | Slow response | 75 | 57 | Agent_11 | 2/17/2025 |
41 | Customer_574 | user3278@mail.com | TKT000069 | Product Defect | High | Closed | 4 | Quick resolution | 139 | 26 | Agent_16 | 8/21/2024 |
443 | Customer_401 | user3407@mail.com | TKT000070 | Delivery Delay | Medium | In Progress | 3 | Not satisfied | 201 | 29 | Agent_1 | 1/11/2024 |
216 | Customer_321 | user4667@mail.com | TKT000071 | Payment Issue | Critical | In Progress | 5 | Not satisfied | 55 | 9 | Agent_15 | 12/2/2024 |
615 | Customer_148 | user3778@mail.com | TKT000072 | Login Issue | High | Closed | 3 | Very bad service | 211 | 56 | Agent_10 | 12/15/2024 |
978 | Customer_978 | user3669@mail.com | TKT000073 | Payment Issue | Critical | Resolved | 1 | Not satisfied | 9 | 35 | Agent_20 | 4/22/2024 |
546 | Customer_769 | user3972@mail.com | TKT000074 | UI Bug | Medium | Closed | 1 | Average support | 112 | 39 | Agent_15 | 10/12/2024 |
18 | Customer_777 | user1121@mail.com | TKT000075 | Delivery Delay | Critical | Open | 4 | Helpful agent | 162 | 3 | Agent_13 | 5/7/2024 |
596 | Customer_913 | user2714@mail.com | TKT000076 | Payment Issue | Critical | Resolved | 3 | Bad experience | 61 | 13 | Agent_7 | 4/25/2024 |
936 | Customer_776 | user4443@mail.com | TKT000077 | Delivery Delay | High | Resolved | 2 | Very satisfied | 217 | 28 | Agent_14 | 1/5/2024 |
133 | Customer_572 | user2654@mail.com | TKT000078 | App Crash | Low | In Progress | 3 | Very satisfied | 154 | 52 | Agent_14 | 9/25/2024 |
250 | Customer_143 | user4973@mail.com | TKT000079 | Account Blocked | High | In Progress | 1 | Bad experience | 211 | 63 | Agent_16 | 2/22/2025 |
61 | Customer_222 | user4550@mail.com | TKT000080 | Account Blocked | Medium | Closed | 3 | Average support | 98 | 51 | Agent_8 | 5/24/2024 |
164 | Customer_718 | user2593@mail.com | TKT000081 | UI Bug | High | Closed | 1 | Average support | 71 | 9 | Agent_4 | 3/26/2024 |
583 | Customer_580 | user4256@mail.com | TKT000082 | App Crash | Critical | Open | 5 | Very bad service | 187 | 66 | Agent_11 | 3/3/2024 |
392 | Customer_840 | user661@mail.com | TKT000083 | Payment Issue | Medium | Closed | 3 | Very satisfied | 36 | 71 | Agent_7 | 4/4/2024 |
523 | Customer_260 | user3324@mail.com | TKT000084 | Delivery Delay | Medium | Resolved | 2 | Very satisfied | 129 | 32 | Agent_4 | 2/26/2024 |
895 | Customer_406 | user1349@mail.com | TKT000085 | Account Blocked | Medium | Resolved | 5 | Very satisfied | 106 | 45 | Agent_5 | 10/10/2024 |
202 | Customer_986 | user2542@mail.com | TKT000086 | Login Issue | Medium | Open | 5 | Very satisfied | 116 | 71 | Agent_4 | 5/9/2024 |
569 | Customer_132 | user1078@mail.com | TKT000087 | Payment Issue | Medium | In Progress | 2 | Good support | 234 | 60 | Agent_7 | 1/24/2024 |
352 | Customer_160 | user770@mail.com | TKT000088 | App Crash | Critical | Open | 3 | Helpful agent | 96 | 21 | Agent_8 | 8/9/2024 |
836 | Customer_999 | user4014@mail.com | TKT000089 | Login Issue | Low | Resolved | 3 | Helpful agent | 188 | 69 | Agent_7 | 11/26/2024 |
735 | Customer_483 | user3295@mail.com | TKT000090 | Login Issue | Low | Closed | 5 | Average support | 191 | 22 | Agent_17 | 11/6/2024 |
962 | Customer_448 | user1670@mail.com | TKT000091 | App Crash | Medium | Resolved | 2 | Very bad service | 37 | 48 | Agent_14 | 8/12/2024 |
355 | Customer_104 | user1170@mail.com | TKT000092 | Account Blocked | Low | Open | 2 | Slow response | 161 | 6 | Agent_7 | 5/2/2024 |
438 | Customer_218 | user1335@mail.com | TKT000093 | Product Defect | High | Closed | 3 | Slow response | 51 | 40 | Agent_1 | 9/12/2024 |
891 | Customer_339 | user2627@mail.com | TKT000094 | Payment Issue | Critical | Closed | 5 | Slow response | 41 | 31 | Agent_14 | 9/2/2024 |
535 | Customer_162 | user1103@mail.com | TKT000095 | Login Issue | Critical | Resolved | 2 | Quick resolution | 208 | 19 | Agent_20 | 5/12/2024 |
493 | Customer_944 | user4452@mail.com | TKT000096 | Login Issue | Low | Closed | 5 | Not satisfied | 28 | 29 | Agent_7 | 2/5/2025 |
916 | Customer_645 | user3404@mail.com | TKT000097 | Account Blocked | High | Open | 4 | Slow response | 65 | 65 | Agent_4 | 1/12/2024 |
292 | Customer_73 | user548@mail.com | TKT000098 | App Crash | Medium | Closed | 4 | Quick resolution | 5 | 64 | Agent_6 | 2/7/2024 |
186 | Customer_332 | user1313@mail.com | TKT000099 | Login Issue | Medium | Open | 3 | Good support | 86 | 64 | Agent_19 | 1/7/2025 |
9 | Customer_258 | user4193@mail.com | TKT000100 | UI Bug | High | Closed | 4 | Bad experience | 102 | 57 | Agent_3 | 4/6/2024 |
End of preview. Expand in Data Studio
README.md exists but content is empty.
- Downloads last month
- 14