Datasets:

procedure2012
/

SupportTickets-Mini

id string	text string	label string
train-0000	Sample train ticket 0	billing
train-0001	Sample train ticket 1	technical
train-0002	Sample train ticket 2	account
train-0003	Sample train ticket 3	feedback
train-0004	Sample train ticket 4	billing
train-0005	Sample train ticket 5	technical
train-0006	Sample train ticket 6	account
train-0007	Sample train ticket 7	feedback
train-0008	Sample train ticket 8	billing
train-0009	Sample train ticket 9	technical
train-0010	Sample train ticket 10	account
train-0011	Sample train ticket 11	feedback
train-0012	Sample train ticket 12	billing
train-0013	Sample train ticket 13	technical
train-0014	Sample train ticket 14	account
train-0015	Sample train ticket 15	feedback
train-0016	Sample train ticket 16	billing
train-0017	Sample train ticket 17	technical
train-0018	Sample train ticket 18	account
train-0019	Sample train ticket 19	feedback
train-0020	Sample train ticket 20	billing
train-0021	Sample train ticket 21	technical
train-0022	Sample train ticket 22	account
train-0023	Sample train ticket 23	feedback
train-0024	Sample train ticket 24	billing
train-0025	Sample train ticket 25	technical
train-0026	Sample train ticket 26	account
train-0027	Sample train ticket 27	feedback
train-0028	Sample train ticket 28	billing
train-0029	Sample train ticket 29	technical
train-0030	Sample train ticket 30	account
train-0031	Sample train ticket 31	feedback
train-0032	Sample train ticket 32	billing
train-0033	Sample train ticket 33	technical
train-0034	Sample train ticket 34	account
train-0035	Sample train ticket 35	feedback
train-0036	Sample train ticket 36	billing
train-0037	Sample train ticket 37	technical
train-0038	Sample train ticket 38	account
train-0039	Sample train ticket 39	feedback
train-0040	Sample train ticket 40	billing
train-0041	Sample train ticket 41	technical

SupportTickets-Mini

Dataset Summary

SupportTickets-Mini is a small English dataset of anonymized customer support messages, each labeled with the routing category a triage agent assigned to it. It is intended for lightweight text-classification experiments and teaching demos.

Label Definitions

billing: Questions about invoices, charges, refunds, or payment methods.
technical: Bug reports, errors, outages, and how-to configuration help.
account: Login, password, profile, and access-management requests.
feedback: Feature requests, praise, and general product feedback.

Splits

Split	Rows
train	42
validation	9
test	12
Total	63

Downloads last month: 31

Number of rows:

Total file size:

8.11 kB