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timestamp[us]date
2025-07-05 14:20:05
2025-07-05 14:20:07
metrics
null
I'm not happy, I want to close my account.
{ "text": "I'm not happy, I want to close my account." }
[ { "label": "NEGATIVE", "score": 0.9997764229774475 }, { "label": "POSITIVE", "score": 0.00022353291569743305 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
84b994a3-2b25-41d8-a1ec-0f89dafdd51d
{ "category": 55 }
Default
2025-07-05T14:20:05.342000
null
Can currencies be exchanged on this app?
{ "text": "Can currencies be exchanged on this app?" }
[ { "label": "NEGATIVE", "score": 0.9955059289932251 }, { "label": "POSITIVE", "score": 0.004494043532758951 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
59ce766c-43d2-4072-bd1f-27fe6a05f985
{ "category": 33 }
Default
2025-07-05T14:20:05.342000
null
Can it specifically be delivered on a certain date?
{ "text": "Can it specifically be delivered on a certain date?" }
[ { "label": "NEGATIVE", "score": 0.9980556964874268 }, { "label": "POSITIVE", "score": 0.0019443320343270898 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
66236116-f35f-4bb9-b7cc-65d8f66bd1ad
{ "category": 12 }
Default
2025-07-05T14:20:05.343000
null
Why am I charged a fee for getting cash?
{ "text": "Why am I charged a fee for getting cash?" }
[ { "label": "NEGATIVE", "score": 0.998392641544342 }, { "label": "POSITIVE", "score": 0.0016073266742751002 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
f435a27c-406d-48c3-a931-52692bc12965
{ "category": 19 }
Default
2025-07-05T14:20:05.344000
null
Can my children open an account?
{ "text": "Can my children open an account?" }
[ { "label": "NEGATIVE", "score": 0.9931896328926086 }, { "label": "POSITIVE", "score": 0.006810385268181562 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
328f30a1-9a91-4c26-80fb-710df7d84424
{ "category": 1 }
Default
2025-07-05T14:20:05.344000
null
Can I have a discount if I exchange currency often?
{ "text": "Can I have a discount if I exchange currency often?" }
[ { "label": "NEGATIVE", "score": 0.9942649006843567 }, { "label": "POSITIVE", "score": 0.005735062062740326 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
66e9236f-b27e-4583-905a-22034cf4dba7
{ "category": 31 }
Default
2025-07-05T14:20:05.345000
null
I did not get the right exchange rate while getting my cash out.
{ "text": "I did not get the right exchange rate while getting my cash out." }
[ { "label": "NEGATIVE", "score": 0.9998021721839905 }, { "label": "POSITIVE", "score": 0.00019788926874753088 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
a2659ec5-8ba9-436b-8248-48909bf5fdaf
{ "category": 76 }
Default
2025-07-05T14:20:05.346000
null
I'd prefer a Mastercard.
{ "text": "I'd prefer a Mastercard." }
[ { "label": "NEGATIVE", "score": 0.7756358981132507 }, { "label": "POSITIVE", "score": 0.2243640273809433 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
942efa49-4da8-46bd-ab8f-8d95aab192aa
{ "category": 73 }
Default
2025-07-05T14:20:05.346000
null
What is the max amount of top-ups?
{ "text": "What is the max amount of top-ups?" }
[ { "label": "NEGATIVE", "score": 0.2604144215583801 }, { "label": "POSITIVE", "score": 0.7395855784416199 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
fcbc3c26-2ff0-4f46-a87f-5ed91cf6330b
{ "category": 60 }
Default
2025-07-05T14:20:05.346000
null
I think that the exchange rate was wrong for the payment made last Saturday - I was charged extra.
{ "text": "I think that the exchange rate was wrong for the payment made last Saturday - I was charged extra." }
[ { "label": "NEGATIVE", "score": 0.9956108927726746 }, { "label": "POSITIVE", "score": 0.004389130976051092 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
75892d1c-878d-42ec-b5e8-f49fe7d4b80f
{ "category": 17 }
Default
2025-07-05T14:20:05.347000
null
Could I get tracking on the card?
{ "text": "Could I get tracking on the card?" }
[ { "label": "NEGATIVE", "score": 0.9986581802368164 }, { "label": "POSITIVE", "score": 0.001341786584816873 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
3984c65a-4084-4cb1-a5c7-2770ddfb35e9
{ "category": 11 }
Default
2025-07-05T14:20:05.348000
null
On a card payment, why is there a fee?
{ "text": "On a card payment, why is there a fee?" }
[ { "label": "NEGATIVE", "score": 0.9973272085189819 }, { "label": "POSITIVE", "score": 0.0026728359516710043 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
52bfad5e-96b6-41cd-b501-773038337a82
{ "category": 15 }
Default
2025-07-05T14:20:05.348000
null
I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?
{ "text": "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?" }
[ { "label": "NEGATIVE", "score": 0.9996198415756226 }, { "label": "POSITIVE", "score": 0.00038012396544218063 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
793d9844-b407-4d97-94f1-6a29b0a2342c
{ "category": 15 }
Default
2025-07-05T14:20:05.349000
null
I want a new PIN please.
{ "text": "I want a new PIN please." }
[ { "label": "NEGATIVE", "score": 0.9828562140464783 }, { "label": "POSITIVE", "score": 0.017143743112683296 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
932a2160-6ebd-49e2-9ce3-875ed8f7f499
{ "category": 21 }
Default
2025-07-05T14:20:05.350000
null
Will you help me unblock my pin after putting in the wrong pin too many times?
{ "text": "Will you help me unblock my pin after putting in the wrong pin too many times?" }
[ { "label": "NEGATIVE", "score": 0.9985476136207581 }, { "label": "POSITIVE", "score": 0.0014524154830724 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
6f322878-e0db-43a7-8d9d-d339ea733e55
{ "category": 49 }
Default
2025-07-05T14:20:05.350000
null
Where did my deposit for my source of funds come from?
{ "text": "Where did my deposit for my source of funds come from?" }
[ { "label": "NEGATIVE", "score": 0.9995282888412476 }, { "label": "POSITIVE", "score": 0.0004716700059361756 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
9df5ce91-5d8e-4249-9483-5124c07b184c
{ "category": 70 }
Default
2025-07-05T14:20:05.351000
null
Can I top-up via Apple Pay?
{ "text": "Can I top-up via Apple Pay?" }
[ { "label": "NEGATIVE", "score": 0.997665524482727 }, { "label": "POSITIVE", "score": 0.002334444085136056 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
3a25ef6e-a5a6-4211-a96b-dfd3a1a6459f
{ "category": 2 }
Default
2025-07-05T14:20:05.351000
null
What to do if my card has been used without my permission?
{ "text": "What to do if my card has been used without my permission?" }
[ { "label": "NEGATIVE", "score": 0.9995492100715637 }, { "label": "POSITIVE", "score": 0.00045070829219184816 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
62736524-9545-404e-a8fd-b56241ddf898
{ "category": 22 }
Default
2025-07-05T14:20:05.352000
null
I topped up recently and saw the money go through, but now it's just gone? What's going on
{ "text": "I topped up recently and saw the money go through, but now it's just gone? What's going on" }
[ { "label": "NEGATIVE", "score": 0.9995160102844238 }, { "label": "POSITIVE", "score": 0.000484053191030398 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
7b9d497e-390a-4374-9b43-ff695148164e
{ "category": 61 }
Default
2025-07-05T14:20:05.353000
null
Why would you decline my card?
{ "text": "Why would you decline my card?" }
[ { "label": "NEGATIVE", "score": 0.9985142350196838 }, { "label": "POSITIVE", "score": 0.001485732151195407 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
767e7133-aa55-43d6-9f30-e86c0ab39cac
{ "category": 25 }
Default
2025-07-05T14:20:05.355000
null
I can't find the auto-top up option.
{ "text": "I can't find the auto-top up option." }
[ { "label": "NEGATIVE", "score": 0.9993507266044617 }, { "label": "POSITIVE", "score": 0.0006492416723631322 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
107efc5f-c83d-4fc9-88be-6988ac90992b
{ "category": 4 }
Default
2025-07-05T14:20:05.355000
null
Hello there, I tried using crypto top up today but it's not working for me, might it be due to the kind of bank I'm using or the country that I'm from?Money is also missing from my account
{ "text": "Hello there, I tried using crypto top up today but it's not working for me, might it be due to the kind of bank I'm using or the country that I'm from?Money is also missing from my account" }
[ { "label": "NEGATIVE", "score": 0.9997625946998596 }, { "label": "POSITIVE", "score": 0.00023737121955491602 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
8b28a95b-04f6-41f0-a2e8-fe6ee7d29b48
{ "category": 61 }
Default
2025-07-05T14:20:05.356000
null
I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?
{ "text": "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?" }
[ { "label": "NEGATIVE", "score": 0.9996380805969238 }, { "label": "POSITIVE", "score": 0.00036186209763400257 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
a912b67a-b867-4897-929f-5f9f26403668
{ "category": 51 }
Default
2025-07-05T14:20:05.356000
null
Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please.
{ "text": "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please." }
[ { "label": "NEGATIVE", "score": 0.9994791150093079 }, { "label": "POSITIVE", "score": 0.0005209602531976998 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
1bd64270-8cee-42c4-98a1-280c7431eb48
{ "category": 51 }
Default
2025-07-05T14:20:05.356000
null
I would like to know why a withdraw I made for some cash shows up as pending.
{ "text": "I would like to know why a withdraw I made for some cash shows up as pending." }
[ { "label": "NEGATIVE", "score": 0.998992383480072 }, { "label": "POSITIVE", "score": 0.0010075632017105818 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
a27343e0-0c65-4068-9181-7f76aacf1a96
{ "category": 46 }
Default
2025-07-05T14:20:05.357000
null
I made a mistake on the last transfer I made, who must I speak with to cancel?
{ "text": "I made a mistake on the last transfer I made, who must I speak with to cancel?" }
[ { "label": "NEGATIVE", "score": 0.9997326731681824 }, { "label": "POSITIVE", "score": 0.0002672765695024282 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
55340ac4-e8a6-4c2b-ba5d-88c22c834f60
{ "category": 8 }
Default
2025-07-05T14:20:05.357000
null
Why was I charged extra using my card?
{ "text": "Why was I charged extra using my card?" }
[ { "label": "NEGATIVE", "score": 0.9971535205841064 }, { "label": "POSITIVE", "score": 0.002846424700692296 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
037a034a-9ed4-4e39-8ff5-e422d063e03f
{ "category": 15 }
Default
2025-07-05T14:20:05.358000
null
There is a fee from a transfer that is not supposed to be here!
{ "text": "There is a fee from a transfer that is not supposed to be here!" }
[ { "label": "NEGATIVE", "score": 0.9994828701019287 }, { "label": "POSITIVE", "score": 0.0005171119701117277 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
0e9a054a-a746-4aa2-b2f7-dd2dad06e64b
{ "category": 64 }
Default
2025-07-05T14:20:05.358000
null
I withdrew $100 but only received $20
{ "text": "I withdrew $100 but only received $20" }
[ { "label": "NEGATIVE", "score": 0.9963032007217407 }, { "label": "POSITIVE", "score": 0.0036967883352190256 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
ecaaed2f-fa5f-4b89-a034-d301db590cd2
{ "category": 75 }
Default
2025-07-05T14:20:05.359000
null
Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?
{ "text": "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?" }
[ { "label": "NEGATIVE", "score": 0.9995589852333069 }, { "label": "POSITIVE", "score": 0.0004410483525134623 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
063d36b6-93b4-4f92-b5c2-55452fe3c4c4
{ "category": 28 }
Default
2025-07-05T14:20:05.359000
null
I tried to buy something and it was declined and my transfers keep getting declined, Why?
{ "text": "I tried to buy something and it was declined and my transfers keep getting declined, Why?" }
[ { "label": "NEGATIVE", "score": 0.9993478655815125 }, { "label": "POSITIVE", "score": 0.0006520762108266354 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
01e27ce0-0d1c-4ffa-bf9d-b135b564467c
{ "category": 27 }
Default
2025-07-05T14:20:05.359000
null
Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.
{ "text": "Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made." }
[ { "label": "NEGATIVE", "score": 0.9953384399414062 }, { "label": "POSITIVE", "score": 0.0046615744940936565 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
30735849-a57b-422c-ae39-dd2f7a8575f0
{ "category": 15 }
Default
2025-07-05T14:20:05.360000
null
Tell me why my transfer was declined.
{ "text": "Tell me why my transfer was declined." }
[ { "label": "NEGATIVE", "score": 0.9966840147972107 }, { "label": "POSITIVE", "score": 0.0033159267622977495 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
92a577b5-0d0e-42af-9920-92425453823c
{ "category": 27 }
Default
2025-07-05T14:20:05.360000
null
I shouldn't have been charged but I see a fee, why?
{ "text": "I shouldn't have been charged but I see a fee, why?" }
[ { "label": "NEGATIVE", "score": 0.9959333539009094 }, { "label": "POSITIVE", "score": 0.004066659603267908 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
32150bda-42b8-46ef-baad-c6489172adda
{ "category": 15 }
Default
2025-07-05T14:20:05.360000
null
I'm having problems with ID verification
{ "text": "I'm having problems with ID verification" }
[ { "label": "NEGATIVE", "score": 0.999683141708374 }, { "label": "POSITIVE", "score": 0.0003168489784002304 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
c9a217d2-f7e6-44e1-a31c-7d27cde1a324
{ "category": 68 }
Default
2025-07-05T14:20:05.361000
null
Can you provide information for freezing my card immediately?
{ "text": "Can you provide information for freezing my card immediately?" }
[ { "label": "NEGATIVE", "score": 0.9980553388595581 }, { "label": "POSITIVE", "score": 0.0019446744117885828 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
70b2dc96-e93c-4cdd-ae4c-0bc9e0e12f7f
{ "category": 41 }
Default
2025-07-05T14:20:05.362000
null
I could not transfer funds to a beneficiary; is there a problem with your software?
{ "text": "I could not transfer funds to a beneficiary; is there a problem with your software?" }
[ { "label": "NEGATIVE", "score": 0.9994624257087708 }, { "label": "POSITIVE", "score": 0.0005375373875722289 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
c49d5638-9854-4c3f-8b26-3d94f0b030da
{ "category": 7 }
Default
2025-07-05T14:20:05.363000
null
Why hasn't my balance been updated from the check deposit I made?
{ "text": "Why hasn't my balance been updated from the check deposit I made?" }
[ { "label": "NEGATIVE", "score": 0.9993507266044617 }, { "label": "POSITIVE", "score": 0.0006492887623608112 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
1278954b-c176-42fe-9b1b-d68b8c1698b1
{ "category": 6 }
Default
2025-07-05T14:20:05.363000
null
I was supposed to get a refund but I do not see it.
{ "text": "I was supposed to get a refund but I do not see it." }
[ { "label": "NEGATIVE", "score": 0.9994207620620728 }, { "label": "POSITIVE", "score": 0.0005792687297798693 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
eb314d73-541a-4001-ac9f-e0d1fe1e63e3
{ "category": 51 }
Default
2025-07-05T14:20:05.364000
null
My address is incorrect on my file.
{ "text": "My address is incorrect on my file." }
[ { "label": "NEGATIVE", "score": 0.9997010231018066 }, { "label": "POSITIVE", "score": 0.0002989637723658234 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
74e2d7ba-617a-42be-9ed0-fab8c43df9c9
{ "category": 30 }
Default
2025-07-05T14:20:05.365000
null
Why is there extra cash in my account?
{ "text": "Why is there extra cash in my account?" }
[ { "label": "NEGATIVE", "score": 0.9989379048347473 }, { "label": "POSITIVE", "score": 0.0010621135588735342 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
b649ea69-758c-4b52-9ebd-11f84e38395c
{ "category": 20 }
Default
2025-07-05T14:20:05.365000
null
Why would my card payment be reverted?
{ "text": "Why would my card payment be reverted?" }
[ { "label": "NEGATIVE", "score": 0.9983287453651428 }, { "label": "POSITIVE", "score": 0.0016712195938453078 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
710e48ac-de61-476b-8028-8ad1d90c22ba
{ "category": 53 }
Default
2025-07-05T14:20:05.366000
null
Is getting my identity verified required before I can use my account?
{ "text": "Is getting my identity verified required before I can use my account?" }
[ { "label": "NEGATIVE", "score": 0.9995668530464172 }, { "label": "POSITIVE", "score": 0.0004331160744186491 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
25c5ccb4-e747-431c-9cd1-7d13a283686a
{ "category": 74 }
Default
2025-07-05T14:20:05.367000
null
How can I find a way to transfer money without it being rejected?
{ "text": "How can I find a way to transfer money without it being rejected?" }
[ { "label": "NEGATIVE", "score": 0.9986134767532349 }, { "label": "POSITIVE", "score": 0.0013864729553461075 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
497d91ec-bc32-45fc-93a3-611884031099
{ "category": 27 }
Default
2025-07-05T14:20:05.368000
null
My card failed to work when I was shopping in a store
{ "text": "My card failed to work when I was shopping in a store" }
[ { "label": "NEGATIVE", "score": 0.9997637867927551 }, { "label": "POSITIVE", "score": 0.00023620470892637968 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
cb1b838d-372d-45d1-87db-fc1d2a18ef84
{ "category": 25 }
Default
2025-07-05T14:20:05.368000
null
I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?
{ "text": "I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?" }
[ { "label": "NEGATIVE", "score": 0.9988436698913574 }, { "label": "POSITIVE", "score": 0.0011562808649614453 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
6a5aff22-900f-4433-978c-24f132ec59be
{ "category": 28 }
Default
2025-07-05T14:20:05.369000
null
why didnt my account allow a transfer
{ "text": "why didnt my account allow a transfer" }
[ { "label": "NEGATIVE", "score": 0.9988228678703308 }, { "label": "POSITIVE", "score": 0.0011771281715482473 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
4e46770b-95d4-4458-9660-85a52ecab83c
{ "category": 7 }
Default
2025-07-05T14:20:05.370000
null
Is there a transaction limit for a disposable card?
{ "text": "Is there a transaction limit for a disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9990324974060059 }, { "label": "POSITIVE", "score": 0.0009674655157141387 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
a247629a-6484-4d51-849a-dc0e5549e286
{ "category": 29 }
Default
2025-07-05T14:20:05.370000
null
I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?
{ "text": "I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?" }
[ { "label": "NEGATIVE", "score": 0.9992576241493225 }, { "label": "POSITIVE", "score": 0.0007423213683068752 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
f73d9681-7277-4d40-a5a3-c20708044acd
{ "category": 28 }
Default
2025-07-05T14:20:05.371000
null
I need clarity on why my card is not working.
{ "text": "I need clarity on why my card is not working." }
[ { "label": "NEGATIVE", "score": 0.999530553817749 }, { "label": "POSITIVE", "score": 0.0004694054077845067 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
72a11498-7129-4ca3-8926-9dc7a6c4a49e
{ "category": 14 }
Default
2025-07-05T14:20:05.372000
null
I checked the app and my balance has not been updated for the cash or cheque deposit.
{ "text": "I checked the app and my balance has not been updated for the cash or cheque deposit." }
[ { "label": "NEGATIVE", "score": 0.9996258020401001 }, { "label": "POSITIVE", "score": 0.0003741983382496983 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
8038481a-05fc-458e-81e3-5d38ea252854
{ "category": 6 }
Default
2025-07-05T14:20:05.372000
null
I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.
{ "text": "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer." }
[ { "label": "NEGATIVE", "score": 0.9991890788078308 }, { "label": "POSITIVE", "score": 0.0008109195623546839 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
c721dbc7-907c-490f-be7f-056a401a2f08
{ "category": 35 }
Default
2025-07-05T14:20:05.372000
null
Why did the bank reject my transfer?
{ "text": "Why did the bank reject my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9985857009887695 }, { "label": "POSITIVE", "score": 0.0014143221778795123 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
1494632c-f97b-4ddf-8b0b-4569f8857d29
{ "category": 35 }
Default
2025-07-05T14:20:05.373000
null
when will my transfer clear
{ "text": "when will my transfer clear" }
[ { "label": "NEGATIVE", "score": 0.9671756029129028 }, { "label": "POSITIVE", "score": 0.03282437473535538 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
183f4950-e326-4784-9b79-0339ed0a5191
{ "category": 48 }
Default
2025-07-05T14:20:05.373000
null
Currently I can't get my card to work.
{ "text": "Currently I can't get my card to work." }
[ { "label": "NEGATIVE", "score": 0.9997065663337708 }, { "label": "POSITIVE", "score": 0.0002934567746706307 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
789f94e5-d14e-49c6-b89f-b447593eff9e
{ "category": 14 }
Default
2025-07-05T14:20:05.373000
null
I just looked at my app and it seems I was charged extra, why is that?
{ "text": "I just looked at my app and it seems I was charged extra, why is that?" }
[ { "label": "NEGATIVE", "score": 0.9945154786109924 }, { "label": "POSITIVE", "score": 0.005484478548169136 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
b55c0d3f-6304-46c0-82b4-3d17290f903a
{ "category": 34 }
Default
2025-07-05T14:20:05.374000
null
Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments.
{ "text": "Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments." }
[ { "label": "NEGATIVE", "score": 0.9991070628166199 }, { "label": "POSITIVE", "score": 0.0008929409668780863 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
c73e65ef-adbb-4060-b94d-e71e3659810e
{ "category": 15 }
Default
2025-07-05T14:20:05.374000
null
What is the charge for exchanging currency?
{ "text": "What is the charge for exchanging currency?" }
[ { "label": "NEGATIVE", "score": 0.9957743287086487 }, { "label": "POSITIVE", "score": 0.0042257169261574745 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
7b5fe9a2-9dd3-414e-b87f-f4e923b8fe1b
{ "category": 31 }
Default
2025-07-05T14:20:05.374000
null
I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?
{ "text": "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?" }
[ { "label": "NEGATIVE", "score": 0.9982298016548157 }, { "label": "POSITIVE", "score": 0.0017702652839943767 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
c02979d2-2409-476c-973a-5493a438b08a
{ "category": 64 }
Default
2025-07-05T14:20:05.375000
null
Card payment has be declined.
{ "text": "Card payment has be declined." }
[ { "label": "NEGATIVE", "score": 0.9741432666778564 }, { "label": "POSITIVE", "score": 0.025856753811240196 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
15315ee7-ea4b-4764-9f73-1e1f5d9a5a94
{ "category": 53 }
Default
2025-07-05T14:20:05.375000
null
I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?
{ "text": "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?" }
[ { "label": "NEGATIVE", "score": 0.999591052532196 }, { "label": "POSITIVE", "score": 0.0004090175498276949 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
a38ee32a-a638-459b-8b1e-8fad5c5b8c4a
{ "category": 8 }
Default
2025-07-05T14:20:05.376000
null
What do I do? The ATM took my card!
{ "text": "What do I do? The ATM took my card!" }
[ { "label": "NEGATIVE", "score": 0.9936946034431458 }, { "label": "POSITIVE", "score": 0.006305416114628315 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
aecaa183-e896-4174-a5ec-7f6941fd33af
{ "category": 18 }
Default
2025-07-05T14:20:05.376000
null
Can I Transfer from SWIFT?
{ "text": "Can I Transfer from SWIFT?" }
[ { "label": "NEGATIVE", "score": 0.9951685667037964 }, { "label": "POSITIVE", "score": 0.004831417463719845 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
1f6160d9-ea77-4cab-ba8a-72ba46efd7b0
{ "category": 56 }
Default
2025-07-05T14:20:05.377000
null
I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!
{ "text": "I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!" }
[ { "label": "NEGATIVE", "score": 0.9938285946846008 }, { "label": "POSITIVE", "score": 0.0061713894829154015 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
81cf3539-794c-4ace-bbb9-8788311004e8
{ "category": 76 }
Default
2025-07-05T14:20:05.378000
null
I used the wrong account number!
{ "text": "I used the wrong account number!" }
[ { "label": "NEGATIVE", "score": 0.9996659755706787 }, { "label": "POSITIVE", "score": 0.00033408773015253246 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
a248e7d3-5cd8-4817-babd-b7ddfa7e40c3
{ "category": 8 }
Default
2025-07-05T14:20:05.378000
null
My new card came in. How do I activate?
{ "text": "My new card came in. How do I activate?" }
[ { "label": "NEGATIVE", "score": 0.9928346872329712 }, { "label": "POSITIVE", "score": 0.007165298331528902 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
fcbc1893-3ef5-4933-82c4-61fcf8356c98
{ "category": 0 }
Default
2025-07-05T14:20:05.379000
null
Why would the app revert my payment?
{ "text": "Why would the app revert my payment?" }
[ { "label": "NEGATIVE", "score": 0.998609185218811 }, { "label": "POSITIVE", "score": 0.0013907690299674869 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
ad273338-d501-4388-85f1-80ab89fd88af
{ "category": 53 }
Default
2025-07-05T14:20:05.379000
null
As far as courtries go which ones are supported?
{ "text": "As far as courtries go which ones are supported?" }
[ { "label": "NEGATIVE", "score": 0.9637547135353088 }, { "label": "POSITIVE", "score": 0.036245301365852356 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
6e2098b5-7058-4490-a72a-6b43b9c123b7
{ "category": 24 }
Default
2025-07-05T14:20:05.380000
null
Why is the refund not on my statement?
{ "text": "Why is the refund not on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9991834759712219 }, { "label": "POSITIVE", "score": 0.0008164995815604925 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
f390ff3b-8597-4627-9324-1dd9924da26a
{ "category": 51 }
Default
2025-07-05T14:20:05.381000
null
There is a payment done with my card which i definitely did not do.Never seen that name before.
{ "text": "There is a payment done with my card which i definitely did not do.Never seen that name before." }
[ { "label": "NEGATIVE", "score": 0.989696741104126 }, { "label": "POSITIVE", "score": 0.0103032561019063 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
19c0e8e7-c0fe-4714-a93a-904458e0ae7a
{ "category": 16 }
Default
2025-07-05T14:20:05.382000
null
How can I edit my personal details in the app?
{ "text": "How can I edit my personal details in the app?" }
[ { "label": "NEGATIVE", "score": 0.9992913007736206 }, { "label": "POSITIVE", "score": 0.0007086643599905074 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
2dfca1cd-360d-4c6f-ad39-d3314fecb97f
{ "category": 30 }
Default
2025-07-05T14:20:05.382000
null
Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?
{ "text": "Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?" }
[ { "label": "NEGATIVE", "score": 0.9990116357803345 }, { "label": "POSITIVE", "score": 0.0009883991442620754 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
ed9de968-eed7-4741-95a5-3f285ad9f106
{ "category": 53 }
Default
2025-07-05T14:20:05.383000
null
your company is awful, i would like to delete my account please
{ "text": "your company is awful, i would like to delete my account please" }
[ { "label": "NEGATIVE", "score": 0.9998026490211487 }, { "label": "POSITIVE", "score": 0.00019735224486794323 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
793a6731-05f2-4dae-b7e2-411df49cbabc
{ "category": 55 }
Default
2025-07-05T14:20:05.384000
null
How do you determine the exchange rate?
{ "text": "How do you determine the exchange rate?" }
[ { "label": "NEGATIVE", "score": 0.9981505274772644 }, { "label": "POSITIVE", "score": 0.0018494909163564444 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
f45a4d86-ff2b-4829-b9d6-d9eeb7f92ef2
{ "category": 32 }
Default
2025-07-05T14:20:05.385000
null
My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?
{ "text": "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?" }
[ { "label": "NEGATIVE", "score": 0.9991123080253601 }, { "label": "POSITIVE", "score": 0.0008876581559889019 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
a2cea220-1f87-4eeb-81d3-d59ae4562387
{ "category": 61 }
Default
2025-07-05T14:20:05.385000
null
The balance has not been updated.
{ "text": "The balance has not been updated." }
[ { "label": "NEGATIVE", "score": 0.9996775388717651 }, { "label": "POSITIVE", "score": 0.0003224746324121952 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
0a088d02-bb7e-4b4c-95c9-3439889f4032
{ "category": 5 }
Default
2025-07-05T14:20:05.386000
null
What currencies do you offer?
{ "text": "What currencies do you offer?" }
[ { "label": "NEGATIVE", "score": 0.6686630845069885 }, { "label": "POSITIVE", "score": 0.3313368856906891 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
36846b12-f023-45a3-9216-254609a4fead
{ "category": 36 }
Default
2025-07-05T14:20:05.387000
null
Why won't my top up go through?
{ "text": "Why won't my top up go through?" }
[ { "label": "NEGATIVE", "score": 0.9946135878562927 }, { "label": "POSITIVE", "score": 0.0053863804787397385 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
6fee799c-299b-4959-a037-d6eb05e1d268
{ "category": 61 }
Default
2025-07-05T14:20:05.388000
null
Where can I deposit cash to top up?
{ "text": "Where can I deposit cash to top up?" }
[ { "label": "NEGATIVE", "score": 0.9989713430404663 }, { "label": "POSITIVE", "score": 0.0010286408942192793 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
42fd7b77-08fe-468e-b086-58ffd5677d1e
{ "category": 58 }
Default
2025-07-05T14:20:05.388000
null
Why am I being charged to withdrawal money?
{ "text": "Why am I being charged to withdrawal money?" }
[ { "label": "NEGATIVE", "score": 0.9981202483177185 }, { "label": "POSITIVE", "score": 0.001879722229205072 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
e0140e00-0c73-4248-846f-beb7adbb9de9
{ "category": 19 }
Default
2025-07-05T14:20:05.389000
null
Why does my statement show an extra fee?
{ "text": "Why does my statement show an extra fee?" }
[ { "label": "NEGATIVE", "score": 0.9983457326889038 }, { "label": "POSITIVE", "score": 0.0016542311059311032 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
4890a859-4ae0-4a27-a9f9-7eac146d4e27
{ "category": 34 }
Default
2025-07-05T14:20:05.390000
null
It kept my cash
{ "text": "It kept my cash" }
[ { "label": "NEGATIVE", "score": 0.010704993270337582 }, { "label": "POSITIVE", "score": 0.9892949461936951 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
9239291f-4a0f-4d3a-8196-d81a7d80e231
{ "category": 75 }
Default
2025-07-05T14:20:05.390000
null
Why is this payment on my app
{ "text": "Why is this payment on my app" }
[ { "label": "NEGATIVE", "score": 0.9964898228645325 }, { "label": "POSITIVE", "score": 0.003510185517370701 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
6406d766-cf92-489b-b3ec-077bbe76078a
{ "category": 16 }
Default
2025-07-05T14:20:05.391000
null
I attemped a transfer and it didn't go through.
{ "text": "I attemped a transfer and it didn't go through." }
[ { "label": "NEGATIVE", "score": 0.9993318915367126 }, { "label": "POSITIVE", "score": 0.0006681080558337271 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
412d17e1-01a3-4d37-ad48-5e5c8420da2e
{ "category": 35 }
Default
2025-07-05T14:20:05.392000
null
What is the virtual card and how can i get one?
{ "text": "What is the virtual card and how can i get one?" }
[ { "label": "NEGATIVE", "score": 0.9991833567619324 }, { "label": "POSITIVE", "score": 0.0008166630868799984 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
a1a1937b-a88e-4e6d-922a-1dcb3b0a0ad9
{ "category": 40 }
Default
2025-07-05T14:20:05.393000
null
I did not receive the right amount of cash.
{ "text": "I did not receive the right amount of cash." }
[ { "label": "NEGATIVE", "score": 0.9997642636299133 }, { "label": "POSITIVE", "score": 0.00023573313956148922 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
ccf19fa4-37a7-4611-bd1d-6870bb0c8dc8
{ "category": 75 }
Default
2025-07-05T14:20:05.394000
null
Will I be charged for topping up?
{ "text": "Will I be charged for topping up?" }
[ { "label": "NEGATIVE", "score": 0.911479651927948 }, { "label": "POSITIVE", "score": 0.08852028846740723 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
cc6937cd-d00f-4b83-be2a-5011bc34cdc5
{ "category": 57 }
Default
2025-07-05T14:20:05.394000
null
I have one of your cards, but I don't know how to link it.
{ "text": "I have one of your cards, but I don't know how to link it." }
[ { "label": "NEGATIVE", "score": 0.9988157749176025 }, { "label": "POSITIVE", "score": 0.001184222404845059 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
90682ea1-838e-4078-8848-911886cb765d
{ "category": 13 }
Default
2025-07-05T14:20:05.395000
null
Please explain the extra fee when I paid with the card.
{ "text": "Please explain the extra fee when I paid with the card." }
[ { "label": "NEGATIVE", "score": 0.9950610995292664 }, { "label": "POSITIVE", "score": 0.004938868805766106 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
5a94004a-e683-4e04-a512-22de29ed3d4d
{ "category": 15 }
Default
2025-07-05T14:20:05.396000
null
Can a friend top up my account
{ "text": "Can a friend top up my account" }
[ { "label": "NEGATIVE", "score": 0.047643184661865234 }, { "label": "POSITIVE", "score": 0.95235675573349 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
654dbb97-3c4c-4b9e-a62c-f7ac8ee479ef
{ "category": 62 }
Default
2025-07-05T14:20:05.396000
null
I may need to dispute a Direct Debit payment.
{ "text": "I may need to dispute a Direct Debit payment." }
[ { "label": "NEGATIVE", "score": 0.9985769987106323 }, { "label": "POSITIVE", "score": 0.0014229563530534506 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
1977ed31-0a8b-4ccc-a05d-1ae362d7efb0
{ "category": 28 }
Default
2025-07-05T14:20:05.397000
null
I think someone stole money from my card
{ "text": "I think someone stole money from my card" }
[ { "label": "NEGATIVE", "score": 0.9989669322967529 }, { "label": "POSITIVE", "score": 0.0010330494260415435 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
9854ed2a-088c-4971-a9dc-e632bf6e7840
{ "category": 20 }
Default
2025-07-05T14:20:05.397000
null
I got cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?
{ "text": "I got cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?" }
[ { "label": "NEGATIVE", "score": 0.9969005584716797 }, { "label": "POSITIVE", "score": 0.0030995099805295467 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
c2f6cf68-ffbd-45e3-9f6d-0d2c7c1faf0d
{ "category": 46 }
Default
2025-07-05T14:20:05.398000
null
Someone made a mistake on my money transfer because I was charged extra fees.
{ "text": "Someone made a mistake on my money transfer because I was charged extra fees." }
[ { "label": "NEGATIVE", "score": 0.9996929168701172 }, { "label": "POSITIVE", "score": 0.00030712492298334837 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
d815d906-3678-474d-ae5a-78636a2d33da
{ "category": 64 }
Default
2025-07-05T14:20:05.399000
null
How do I activate a card?
{ "text": "How do I activate a card?" }
[ { "label": "NEGATIVE", "score": 0.9949146509170532 }, { "label": "POSITIVE", "score": 0.005085300654172897 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
21f3892a-a73a-4c0b-a44a-63000b453416
{ "category": 0 }
Default
2025-07-05T14:20:05.399000
null
I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?
{ "text": "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?" }
[ { "label": "NEGATIVE", "score": 0.9975743889808655 }, { "label": "POSITIVE", "score": 0.002425611251965165 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
e44178af-e5ed-4edc-8229-78b307599992
{ "category": 46 }
Default
2025-07-05T14:20:05.400000
null
Am I able to stop a transfer?
{ "text": "Am I able to stop a transfer?" }
[ { "label": "NEGATIVE", "score": 0.9985759258270264 }, { "label": "POSITIVE", "score": 0.0014240761520341039 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
da3618a2-51ea-494a-b1cd-59916066f383
{ "category": 8 }
Default
2025-07-05T14:20:05.400000
null
There's an unauthorized direct debit in my app.
{ "text": "There's an unauthorized direct debit in my app." }
[ { "label": "NEGATIVE", "score": 0.9987385869026184 }, { "label": "POSITIVE", "score": 0.001261396100744605 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
0efbff84-c068-4927-8276-6201ba0bfe89
{ "category": 28 }
Default
2025-07-05T14:20:05.401000
null
What is the verification process for my card?
{ "text": "What is the verification process for my card?" }
[ { "label": "NEGATIVE", "score": 0.9980971217155457 }, { "label": "POSITIVE", "score": 0.001902849762700498 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
6a373605-c338-4d9f-b061-06cf6a47b175
{ "category": 71 }
Default
2025-07-05T14:20:05.401000
null
My card payment had the wrong exchange rate
{ "text": "My card payment had the wrong exchange rate" }
[ { "label": "NEGATIVE", "score": 0.9995239973068237 }, { "label": "POSITIVE", "score": 0.000475998327601701 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
null
false
null
cea2ee83-c1e2-45f2-a9b7-5d480e323530
{ "category": 17 }
Default
2025-07-05T14:20:05.402000
null
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