text stringlengths 13 409 | inputs dict | prediction listlengths 2 2 | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | vectors null | multi_label bool 1
class | explanation null | id stringlengths 36 36 | metadata dict | status stringclasses 1
value | event_timestamp timestamp[us] | metrics null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch? | {
"text": "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995360374450684
},
{
"label": "POSITIVE",
"score": 0.00046401467989198864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | a95ef204-0cdf-4069-973c-668aef678dfb | {
"category": 61
} | Default | 2024-07-11T00:04:52.577000 | null |
How do I turn on my new card? | {
"text": "How do I turn on my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975786805152893
},
{
"label": "POSITIVE",
"score": 0.002421294804662466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 27f55b7b-164d-4f94-930a-0b8f3cc0174c | {
"category": 0
} | Default | 2024-07-11T00:04:52.577000 | null |
please delete account | {
"text": "please delete account"
} | [
{
"label": "NEGATIVE",
"score": 0.999544084072113
},
{
"label": "POSITIVE",
"score": 0.00045588985085487366
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 06f1c533-e15a-4541-b37b-d80e0796d3c2 | {
"category": 55
} | Default | 2024-07-11T00:04:52.578000 | null |
My transfer didn't work how come? | {
"text": "My transfer didn't work how come?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996246099472046
},
{
"label": "POSITIVE",
"score": 0.0003754181961994618
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | c60c8f70-1110-4965-bdc9-91c331e5af09 | {
"category": 35
} | Default | 2024-07-11T00:04:52.578000 | null |
How can I prove the source of my funds? | {
"text": "How can I prove the source of my funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993107318878174
},
{
"label": "POSITIVE",
"score": 0.0006893030949868262
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | e46e56c9-fc8d-4b93-9040-5e95371e82e8 | {
"category": 70
} | Default | 2024-07-11T00:04:52.579000 | null |
I need to refund my item, can you please help? | {
"text": "I need to refund my item, can you please help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991312623023987
},
{
"label": "POSITIVE",
"score": 0.0008688014349900186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | c37811e4-cf95-4aa2-89f0-89e821ae8168 | {
"category": 52
} | Default | 2024-07-11T00:04:52.579000 | null |
I need my PIN, where is it? | {
"text": "I need my PIN, where is it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995405673980713
},
{
"label": "POSITIVE",
"score": 0.0004595055943354964
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | e89d02d0-9dec-4633-9897-c73f65381af4 | {
"category": 38
} | Default | 2024-07-11T00:04:52.579000 | null |
What should I do if I think someone is using my card without my permission? | {
"text": "What should I do if I think someone is using my card without my permission?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996159076690674
},
{
"label": "POSITIVE",
"score": 0.0003840348217636347
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | c96ca002-02c5-45c2-bd93-2b1d000b3afc | {
"category": 22
} | Default | 2024-07-11T00:04:52.580000 | null |
Is there a reason my refund isn't showing on my statement? | {
"text": "Is there a reason my refund isn't showing on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993385672569275
},
{
"label": "POSITIVE",
"score": 0.0006613755831494927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | b57b613f-dc3f-410d-8945-34f24eb7e3ae | {
"category": 51
} | Default | 2024-07-11T00:04:52.580000 | null |
How long will the transfer take? | {
"text": "How long will the transfer take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980816841125488
},
{
"label": "POSITIVE",
"score": 0.0019183187978342175
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 492a8ca3-c9a6-4f96-80be-716f3d5ee6fd | {
"category": 48
} | Default | 2024-07-11T00:04:52.580000 | null |
Can I order a new card with the app? | {
"text": "Can I order a new card with the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984288811683655
},
{
"label": "POSITIVE",
"score": 0.0015710359439253807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | d3f92332-6049-4d60-a22b-b2518b8a54f4 | {
"category": 9
} | Default | 2024-07-11T00:04:52.581000 | null |
I haven't received my virtual card yet!! | {
"text": "I haven't received my virtual card yet!!"
} | [
{
"label": "NEGATIVE",
"score": 0.9979662895202637
},
{
"label": "POSITIVE",
"score": 0.0020337055902928114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 61880adc-ae51-4ff6-a134-beb8051c2c10 | {
"category": 40
} | Default | 2024-07-11T00:04:52.581000 | null |
Why does my account show as pending a cash withdrawal from the ATM that I have already made? | {
"text": "Why does my account show as pending a cash withdrawal from the ATM that I have already made?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993888139724731
},
{
"label": "POSITIVE",
"score": 0.0006112069240771234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 8d1505ed-ad55-4933-b38a-69aa53a4f590 | {
"category": 46
} | Default | 2024-07-11T00:04:52.582000 | null |
Can other people top up my account? | {
"text": "Can other people top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.99672532081604
},
{
"label": "POSITIVE",
"score": 0.0032746989745646715
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 7bd468d3-2d78-48e3-88d5-d4a8b427ac79 | {
"category": 62
} | Default | 2024-07-11T00:04:52.582000 | null |
The card payment I attempted to make failed. | {
"text": "The card payment I attempted to make failed."
} | [
{
"label": "NEGATIVE",
"score": 0.999722421169281
},
{
"label": "POSITIVE",
"score": 0.00027753462200053036
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 2299f03b-67d2-4fbe-b478-001d69f49c31 | {
"category": 25
} | Default | 2024-07-11T00:04:52.582000 | null |
my card was refused, why? | {
"text": "my card was refused, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979762434959412
},
{
"label": "POSITIVE",
"score": 0.0020237728022038937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 78185979-8a9b-4210-8687-cce9f77dad35 | {
"category": 25
} | Default | 2024-07-11T00:04:52.583000 | null |
What do I do to exchange currency? | {
"text": "What do I do to exchange currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974712133407593
},
{
"label": "POSITIVE",
"score": 0.0025288648903369904
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 8044e948-6ff4-46ce-828a-902afc45e3d9 | {
"category": 33
} | Default | 2024-07-11T00:04:52.583000 | null |
There is an extra 1£ charge on my app. Why did it charge me extra? | {
"text": "There is an extra 1£ charge on my app. Why did it charge me extra?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952108263969421
},
{
"label": "POSITIVE",
"score": 0.004789179190993309
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 76c6a1d1-a9e0-4df6-84a3-a1385dcff042 | {
"category": 34
} | Default | 2024-07-11T00:04:52.583000 | null |
My app shows a payment I didn't make | {
"text": "My app shows a payment I didn't make"
} | [
{
"label": "NEGATIVE",
"score": 0.995395839214325
},
{
"label": "POSITIVE",
"score": 0.004604171961545944
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 2ab19be7-91e0-486a-ae54-293117cd8816 | {
"category": 16
} | Default | 2024-07-11T00:04:52.584000 | null |
My card was rejected | {
"text": "My card was rejected"
} | [
{
"label": "NEGATIVE",
"score": 0.9988486766815186
},
{
"label": "POSITIVE",
"score": 0.0011513655772432685
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | da8c7282-d605-41fb-a10f-ba93da9d4f72 | {
"category": 25
} | Default | 2024-07-11T00:04:52.584000 | null |
I need some help linking my new card. | {
"text": "I need some help linking my new card."
} | [
{
"label": "NEGATIVE",
"score": 0.9992101192474365
},
{
"label": "POSITIVE",
"score": 0.0007898265030235052
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | ff235260-75df-4af0-9f59-617a3f0a4c25 | {
"category": 13
} | Default | 2024-07-11T00:04:52.585000 | null |
I need to find out why my pending payment hasn't gone through. | {
"text": "I need to find out why my pending payment hasn't gone through."
} | [
{
"label": "NEGATIVE",
"score": 0.9989975094795227
},
{
"label": "POSITIVE",
"score": 0.001002555014565587
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | ad2309f7-b870-4c19-a0b5-54f714f48952 | {
"category": 45
} | Default | 2024-07-11T00:04:52.585000 | null |
I have an unauthorized direct debit on my account | {
"text": "I have an unauthorized direct debit on my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9972202777862549
},
{
"label": "POSITIVE",
"score": 0.0027797457296401262
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | cd6175e4-96d0-4dd9-b3e7-cab7fa543717 | {
"category": 28
} | Default | 2024-07-11T00:04:52.585000 | null |
Why is allowance not being given to my beneficiary? | {
"text": "Why is allowance not being given to my beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.979794442653656
},
{
"label": "POSITIVE",
"score": 0.020205561071634293
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 2c318bc9-a653-4ea7-ad4d-0269e3e3f394 | {
"category": 7
} | Default | 2024-07-11T00:04:52.586000 | null |
My credit card did not go through. Can you see if it has insufficient funds? | {
"text": "My credit card did not go through. Can you see if it has insufficient funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996877908706665
},
{
"label": "POSITIVE",
"score": 0.00031218453659676015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 8a7f51a6-5853-4768-b2ae-3b1667704706 | {
"category": 59
} | Default | 2024-07-11T00:04:52.586000 | null |
What am I supposed to do if the funds haven't show up from a transfer completed this morning? | {
"text": "What am I supposed to do if the funds haven't show up from a transfer completed this morning?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992413520812988
},
{
"label": "POSITIVE",
"score": 0.0007586110732518137
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | b412db7e-4043-4694-8439-df90afcb4959 | {
"category": 48
} | Default | 2024-07-11T00:04:52.588000 | null |
Are there any limits to were my card is accepted? | {
"text": "Are there any limits to were my card is accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976130723953247
},
{
"label": "POSITIVE",
"score": 0.002386912703514099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 6ac389a1-17b2-4bd3-830f-fb4b61e35de1 | {
"category": 10
} | Default | 2024-07-11T00:04:52.588000 | null |
What is the verification process for my card? | {
"text": "What is the verification process for my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980971217155457
},
{
"label": "POSITIVE",
"score": 0.0019028488313779235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 62ede58a-2cbc-4ebd-91ab-bbcf68c8a304 | {
"category": 71
} | Default | 2024-07-11T00:04:52.588000 | null |
I don't have my cell phone with me so I cannot access the system to complete the transaction. | {
"text": "I don't have my cell phone with me so I cannot access the system to complete the transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.998713493347168
},
{
"label": "POSITIVE",
"score": 0.001286563347093761
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | a4e4420a-d6c4-4790-83f2-b8f287067c8f | {
"category": 42
} | Default | 2024-07-11T00:04:52.589000 | null |
Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments. | {
"text": "Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments."
} | [
{
"label": "NEGATIVE",
"score": 0.9991070628166199
},
{
"label": "POSITIVE",
"score": 0.000892941839993
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | d5f844b0-b4ad-4b26-b438-42f8708a6c41 | {
"category": 15
} | Default | 2024-07-11T00:04:52.589000 | null |
lost my card in atm | {
"text": "lost my card in atm"
} | [
{
"label": "NEGATIVE",
"score": 0.9996585845947266
},
{
"label": "POSITIVE",
"score": 0.0003414092934690416
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | c85afa44-299b-44b4-b1f1-ecaeb03fab66 | {
"category": 18
} | Default | 2024-07-11T00:04:52.589000 | null |
What ATMs can I use my card? | {
"text": "What ATMs can I use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968359470367432
},
{
"label": "POSITIVE",
"score": 0.0031640760134905577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | a42685b7-8921-407c-9def-11147f1a36f1 | {
"category": 3
} | Default | 2024-07-11T00:04:52.590000 | null |
What is your maximum top up limit per day? | {
"text": "What is your maximum top up limit per day?"
} | [
{
"label": "NEGATIVE",
"score": 0.9730418920516968
},
{
"label": "POSITIVE",
"score": 0.026958031579852104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 33eaf354-2c53-4757-93e7-e5b1bf58c6c6 | {
"category": 60
} | Default | 2024-07-11T00:04:52.590000 | null |
Can you tell me where my funds come from? | {
"text": "Can you tell me where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986637830734253
},
{
"label": "POSITIVE",
"score": 0.0013362099416553974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 6c043877-1f53-4895-93cc-a448f5235bb2 | {
"category": 70
} | Default | 2024-07-11T00:04:52.591000 | null |
What should I do if my card payment was cancelled? | {
"text": "What should I do if my card payment was cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996121525764465
},
{
"label": "POSITIVE",
"score": 0.0003878249553963542
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | c2351901-68a7-410d-bc90-6c17580bf987 | {
"category": 53
} | Default | 2024-07-11T00:04:52.591000 | null |
how can i add money from my amex card | {
"text": "how can i add money from my amex card"
} | [
{
"label": "NEGATIVE",
"score": 0.9988215565681458
},
{
"label": "POSITIVE",
"score": 0.0011784126982092857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 0d9d42e5-9554-4479-a48a-31d05b9f7b14 | {
"category": 54
} | Default | 2024-07-11T00:04:52.596000 | null |
Why am I being asked to verify my identity? | {
"text": "Why am I being asked to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985490441322327
},
{
"label": "POSITIVE",
"score": 0.0014509145403280854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | e56b16d7-913f-4d00-aafe-e43a596227ac | {
"category": 74
} | Default | 2024-07-11T00:04:52.597000 | null |
I need assistance to activate the card on my account. | {
"text": "I need assistance to activate the card on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.996780276298523
},
{
"label": "POSITIVE",
"score": 0.0032197057735174894
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 666fe7ae-1e28-4082-afc8-3d574a1bedf1 | {
"category": 0
} | Default | 2024-07-11T00:04:52.598000 | null |
I am having trouble withdrawing cash. | {
"text": "I am having trouble withdrawing cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9985052347183228
},
{
"label": "POSITIVE",
"score": 0.001494765398092568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | b43a131e-0300-4562-be19-904bc79f97e5 | {
"category": 26
} | Default | 2024-07-11T00:04:52.598000 | null |
How long after a failed topup will funds refurn to account | {
"text": "How long after a failed topup will funds refurn to account"
} | [
{
"label": "NEGATIVE",
"score": 0.9986294507980347
},
{
"label": "POSITIVE",
"score": 0.001370572135783732
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 896b6583-6764-474b-82b6-af1fe3f2a8af | {
"category": 47
} | Default | 2024-07-11T00:04:52.598000 | null |
I didn't want to make a transaction, I want to revert it | {
"text": "I didn't want to make a transaction, I want to revert it"
} | [
{
"label": "NEGATIVE",
"score": 0.9996557235717773
},
{
"label": "POSITIVE",
"score": 0.00034425666672177613
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | af1ac7e1-5141-4a7a-bafb-e2e971460de0 | {
"category": 8
} | Default | 2024-07-11T00:04:52.599000 | null |
How long will my transfer be pending? | {
"text": "How long will my transfer be pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982008934020996
},
{
"label": "POSITIVE",
"score": 0.0017990694614127278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 4bf17f22-d9d1-4527-884f-46f25994c461 | {
"category": 48
} | Default | 2024-07-11T00:04:52.599000 | null |
My transfer failed to a beneficiary | {
"text": "My transfer failed to a beneficiary"
} | [
{
"label": "NEGATIVE",
"score": 0.9996943473815918
},
{
"label": "POSITIVE",
"score": 0.00030568736838176847
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 5c8f81d3-79e4-4fa7-a57a-13a67bfeca2e | {
"category": 7
} | Default | 2024-07-11T00:04:52.599000 | null |
My money transfer has not yet occurred | {
"text": "My money transfer has not yet occurred"
} | [
{
"label": "NEGATIVE",
"score": 0.9968620538711548
},
{
"label": "POSITIVE",
"score": 0.0031379652209579945
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 5bfdff7a-879d-4f1d-8080-58c31a55a8ba | {
"category": 48
} | Default | 2024-07-11T00:04:52.600000 | null |
Could you inform me as to why I have been charged a higher fee for doing banking abroad. | {
"text": "Could you inform me as to why I have been charged a higher fee for doing banking abroad."
} | [
{
"label": "NEGATIVE",
"score": 0.992925763130188
},
{
"label": "POSITIVE",
"score": 0.007074304390698671
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | bcd5445a-4aa8-456e-be4c-411782fa9abf | {
"category": 64
} | Default | 2024-07-11T00:04:52.600000 | null |
why hasn't my virtual card come yet? | {
"text": "why hasn't my virtual card come yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.998119056224823
},
{
"label": "POSITIVE",
"score": 0.0018809278262779117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 3b14216f-6110-423f-a8d1-d48b82fa62aa | {
"category": 40
} | Default | 2024-07-11T00:04:52.600000 | null |
Can I use a Visa or Mastercard? | {
"text": "Can I use a Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969545602798462
},
{
"label": "POSITIVE",
"score": 0.00304539711214602
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | c1469c75-21e4-4c2d-9014-3e9ddd2a50e1 | {
"category": 73
} | Default | 2024-07-11T00:04:52.601000 | null |
I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright. | {
"text": "I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright."
} | [
{
"label": "NEGATIVE",
"score": 0.05004984512925148
},
{
"label": "POSITIVE",
"score": 0.9499501585960388
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 19823929-e80b-4b8b-9a21-5ff05d43009f | {
"category": 5
} | Default | 2024-07-11T00:04:52.601000 | null |
How will I know when I get my refund? | {
"text": "How will I know when I get my refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993900060653687
},
{
"label": "POSITIVE",
"score": 0.000610035378485918
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 9da3b0c5-8a04-4ea6-84d7-21dcc4663cc1 | {
"category": 51
} | Default | 2024-07-11T00:04:52.601000 | null |
What are the steps to verify identity? | {
"text": "What are the steps to verify identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9915960431098938
},
{
"label": "POSITIVE",
"score": 0.008403953164815903
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 5e904a07-768d-4253-a815-5ed326408e77 | {
"category": 69
} | Default | 2024-07-11T00:04:52.602000 | null |
I bought an item then noticed the exchange rate was wrong. | {
"text": "I bought an item then noticed the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9995217323303223
},
{
"label": "POSITIVE",
"score": 0.00047833629650995135
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | a13ead66-838a-444f-8342-e89aa7b2e6d5 | {
"category": 17
} | Default | 2024-07-11T00:04:52.602000 | null |
How would my friend be able to send me money? | {
"text": "How would my friend be able to send me money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994719624519348
},
{
"label": "POSITIVE",
"score": 0.0005280710756778717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 1c2bc65c-e5c2-4225-8ebc-be5275bbff9f | {
"category": 50
} | Default | 2024-07-11T00:04:52.603000 | null |
My card payment failed. | {
"text": "My card payment failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9997550845146179
},
{
"label": "POSITIVE",
"score": 0.0002448716841172427
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | aecb726b-fba7-4774-80ae-db44150fc256 | {
"category": 25
} | Default | 2024-07-11T00:04:52.604000 | null |
Which currencies can I use to add money? | {
"text": "Which currencies can I use to add money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985654950141907
},
{
"label": "POSITIVE",
"score": 0.0014345173258334398
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 47ac9af3-2f3d-44f2-8767-42d7e7df04fb | {
"category": 54
} | Default | 2024-07-11T00:04:52.605000 | null |
I tried to withdraw $100, all it gave me was $20. | {
"text": "I tried to withdraw $100, all it gave me was $20."
} | [
{
"label": "NEGATIVE",
"score": 0.9990967512130737
},
{
"label": "POSITIVE",
"score": 0.0009033185779117048
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | dc6d5000-9521-4b3d-9a92-6fa34fe4a613 | {
"category": 75
} | Default | 2024-07-11T00:04:52.605000 | null |
I have made a recent check and cash deposit that isn't reflected in my balance. | {
"text": "I have made a recent check and cash deposit that isn't reflected in my balance."
} | [
{
"label": "NEGATIVE",
"score": 0.9996004700660706
},
{
"label": "POSITIVE",
"score": 0.00039954777457751334
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 3c18e287-df78-43c1-b438-1f9d4562cb03 | {
"category": 6
} | Default | 2024-07-11T00:04:52.605000 | null |
Why doesn't the person I sent money to see that transfer yet? | {
"text": "Why doesn't the person I sent money to see that transfer yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992281198501587
},
{
"label": "POSITIVE",
"score": 0.0007718420820310712
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 29b44bf3-8c2c-4313-8c39-647161b1a4f5 | {
"category": 66
} | Default | 2024-07-11T00:04:52.606000 | null |
Can I already use my account although the identity verification has not passed yet? | {
"text": "Can I already use my account although the identity verification has not passed yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986550807952881
},
{
"label": "POSITIVE",
"score": 0.0013449493562802672
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 4614d335-372a-4426-a963-b64761834992 | {
"category": 74
} | Default | 2024-07-11T00:04:52.606000 | null |
Why has my new card still not come? | {
"text": "Why has my new card still not come?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991114735603333
},
{
"label": "POSITIVE",
"score": 0.0008884759154170752
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 27560f59-f2d8-4f84-b553-25839c1aa12a | {
"category": 11
} | Default | 2024-07-11T00:04:52.606000 | null |
What are the acceptable currencies for adding funds? | {
"text": "What are the acceptable currencies for adding funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964801669120789
},
{
"label": "POSITIVE",
"score": 0.0035198426339775324
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 2e56b8ce-2e03-40a6-acbc-c5a1d137a424 | {
"category": 54
} | Default | 2024-07-11T00:04:52.607000 | null |
My virtual car is not working. | {
"text": "My virtual car is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9998058676719666
},
{
"label": "POSITIVE",
"score": 0.00019412390247453004
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | f5ac2a84-69fc-4e30-8cde-a6bf906d5013 | {
"category": 72
} | Default | 2024-07-11T00:04:52.607000 | null |
I am having a slight problem with my American express in apple play, can you help me fix the problem with top up? | {
"text": "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992857575416565
},
{
"label": "POSITIVE",
"score": 0.0007142209215089679
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 2354a623-9bfb-426e-8b67-8d443bca657d | {
"category": 2
} | Default | 2024-07-11T00:04:52.611000 | null |
How do I know if my top-up went through? | {
"text": "How do I know if my top-up went through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994232654571533
},
{
"label": "POSITIVE",
"score": 0.0005767045659013093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | ec08f375-042a-4dfd-8fa5-e1a2fdd40313 | {
"category": 47
} | Default | 2024-07-11T00:04:52.612000 | null |
I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more? | {
"text": "I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?"
} | [
{
"label": "NEGATIVE",
"score": 0.993353009223938
},
{
"label": "POSITIVE",
"score": 0.00664693396538496
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 2970b19f-41bc-4302-b08e-f70d7da432f8 | {
"category": 22
} | Default | 2024-07-11T00:04:52.612000 | null |
How to modify my details. | {
"text": "How to modify my details."
} | [
{
"label": "NEGATIVE",
"score": 0.9908525347709656
},
{
"label": "POSITIVE",
"score": 0.00914742797613144
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 21b7fdc1-9a19-4608-88a0-4436e7e9c66d | {
"category": 30
} | Default | 2024-07-11T00:04:52.613000 | null |
Are you able to guide me to my card's location? | {
"text": "Are you able to guide me to my card's location?"
} | [
{
"label": "NEGATIVE",
"score": 0.12987712025642395
},
{
"label": "POSITIVE",
"score": 0.8701229095458984
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | bfca01ef-86b5-40c8-a71c-f187759670a6 | {
"category": 41
} | Default | 2024-07-11T00:04:52.613000 | null |
Why have i been charged a fee for using my card? | {
"text": "Why have i been charged a fee for using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984346032142639
},
{
"label": "POSITIVE",
"score": 0.0015654228627681732
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 2705294b-912e-4f18-902c-abfcd4958f73 | {
"category": 15
} | Default | 2024-07-11T00:04:52.613000 | null |
How can I cancel a transfer I made | {
"text": "How can I cancel a transfer I made"
} | [
{
"label": "NEGATIVE",
"score": 0.9996987581253052
},
{
"label": "POSITIVE",
"score": 0.0003012653614860028
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | cd8736fa-ab29-41cd-8485-6afc7cf087be | {
"category": 8
} | Default | 2024-07-11T00:04:52.614000 | null |
My identity verification isn't working | {
"text": "My identity verification isn't working"
} | [
{
"label": "NEGATIVE",
"score": 0.9997515082359314
},
{
"label": "POSITIVE",
"score": 0.00024849080364219844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 27ada70a-f088-4d64-aaf1-bc8f6b6da3b6 | {
"category": 68
} | Default | 2024-07-11T00:04:52.614000 | null |
The wrong account was used during a transaction. | {
"text": "The wrong account was used during a transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9995260238647461
},
{
"label": "POSITIVE",
"score": 0.00047403547796420753
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 9bd39b79-29f1-4717-8002-273a392948f3 | {
"category": 8
} | Default | 2024-07-11T00:04:52.614000 | null |
I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening? | {
"text": "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988312125205994
},
{
"label": "POSITIVE",
"score": 0.0011687874794006348
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 1e55ac42-a56c-4abd-b52d-0d275a6c9aea | {
"category": 25
} | Default | 2024-07-11T00:04:52.615000 | null |
My transfer didn't complete. Why can't I access funds? | {
"text": "My transfer didn't complete. Why can't I access funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995602965354919
},
{
"label": "POSITIVE",
"score": 0.0004397420852910727
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 7b01971d-21fa-4694-abe1-808823524d35 | {
"category": 35
} | Default | 2024-07-11T00:04:52.615000 | null |
stolen phone, what should i do | {
"text": "stolen phone, what should i do"
} | [
{
"label": "NEGATIVE",
"score": 0.9987924098968506
},
{
"label": "POSITIVE",
"score": 0.001207517459988594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | b542e201-fd65-4285-b99b-463e9a923c55 | {
"category": 42
} | Default | 2024-07-11T00:04:52.615000 | null |
How do you decide what the exchange rates are? | {
"text": "How do you decide what the exchange rates are?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987742304801941
},
{
"label": "POSITIVE",
"score": 0.0012256982736289501
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 436ec311-31ff-4e8e-87ea-117685724469 | {
"category": 32
} | Default | 2024-07-11T00:04:52.616000 | null |
I got some cash in the ATM but its still pending | {
"text": "I got some cash in the ATM but its still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9855633974075317
},
{
"label": "POSITIVE",
"score": 0.014436640776693821
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | f5b29299-c498-4827-9174-f10bc152d402 | {
"category": 46
} | Default | 2024-07-11T00:04:52.616000 | null |
I topped up but the app denied it | {
"text": "I topped up but the app denied it"
} | [
{
"label": "NEGATIVE",
"score": 0.9904125332832336
},
{
"label": "POSITIVE",
"score": 0.009587481617927551
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 87aa3963-4f68-4a6a-a0a7-90322184d44a | {
"category": 59
} | Default | 2024-07-11T00:04:52.620000 | null |
What documents are required for proof of identity? | {
"text": "What documents are required for proof of identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.996277391910553
},
{
"label": "POSITIVE",
"score": 0.003722613910213113
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 1fd2e7de-e438-4d38-8ab6-d454531666d3 | {
"category": 69
} | Default | 2024-07-11T00:04:52.621000 | null |
How do I get another card | {
"text": "How do I get another card"
} | [
{
"label": "NEGATIVE",
"score": 0.9976677298545837
},
{
"label": "POSITIVE",
"score": 0.0023322419729083776
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | d1ddc0f3-444b-4639-bcb1-6d7342527afc | {
"category": 39
} | Default | 2024-07-11T00:04:52.621000 | null |
How do I add cash to my account? | {
"text": "How do I add cash to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978118538856506
},
{
"label": "POSITIVE",
"score": 0.0021881964057683945
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 5b705c69-91e2-4a3f-b0b9-ffa991713cd8 | {
"category": 58
} | Default | 2024-07-11T00:04:52.621000 | null |
Why haven't I gotten a virtual card yet? | {
"text": "Why haven't I gotten a virtual card yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981586337089539
},
{
"label": "POSITIVE",
"score": 0.0018414135556668043
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | feac223f-8b04-4cda-a19b-77f2bf194ad7 | {
"category": 40
} | Default | 2024-07-11T00:04:52.622000 | null |
Can I see where my funds come from? | {
"text": "Can I see where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987382292747498
},
{
"label": "POSITIVE",
"score": 0.0012617355678230524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 1b9230a7-f553-42b4-ad7c-bb5f2754f983 | {
"category": 70
} | Default | 2024-07-11T00:04:52.622000 | null |
Can you tell me about these disposable virtual cards? | {
"text": "Can you tell me about these disposable virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987081289291382
},
{
"label": "POSITIVE",
"score": 0.001291872700676322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | d5b94f95-62db-484c-8a4d-29c411877e0d | {
"category": 37
} | Default | 2024-07-11T00:04:52.622000 | null |
Can I have a discount if I exchange currency often? | {
"text": "Can I have a discount if I exchange currency often?"
} | [
{
"label": "NEGATIVE",
"score": 0.9942649006843567
},
{
"label": "POSITIVE",
"score": 0.005735072772949934
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 91253c40-18ce-4380-9c91-dd074532e0ed | {
"category": 31
} | Default | 2024-07-11T00:04:52.623000 | null |
Why did you charge me extra when I withdrew cash? | {
"text": "Why did you charge me extra when I withdrew cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982788562774658
},
{
"label": "POSITIVE",
"score": 0.0017212149687111378
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | c4693cca-bde0-47c3-80bb-1aa624a095b9 | {
"category": 19
} | Default | 2024-07-11T00:04:52.623000 | null |
I bought something online and it says there was a fee to transfer money. Isn't that free? | {
"text": "I bought something online and it says there was a fee to transfer money. Isn't that free?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978958368301392
},
{
"label": "POSITIVE",
"score": 0.0021041566506028175
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | d1cfde66-216d-400b-954a-f66adbe89230 | {
"category": 64
} | Default | 2024-07-11T00:04:52.624000 | null |
I would like to get help from someone in your customer service department with assisting me with activating my card. | {
"text": "I would like to get help from someone in your customer service department with assisting me with activating my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9769933819770813
},
{
"label": "POSITIVE",
"score": 0.023006610572338104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 4afa104c-7e5b-4bee-a15f-c349e593c8cf | {
"category": 0
} | Default | 2024-07-11T00:04:52.624000 | null |
I entered the pin incorrectly too many times and now it is blocked. Can you help? | {
"text": "I entered the pin incorrectly too many times and now it is blocked. Can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997001886367798
},
{
"label": "POSITIVE",
"score": 0.00029981520492583513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | c5f2153c-c8ed-4e95-89a0-a49806034867 | {
"category": 49
} | Default | 2024-07-11T00:04:52.628000 | null |
What places accept my card? | {
"text": "What places accept my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9942256808280945
},
{
"label": "POSITIVE",
"score": 0.005774371791630983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 076ece29-0b3f-4ab3-82d3-7f8f34e0d40f | {
"category": 10
} | Default | 2024-07-11T00:04:52.629000 | null |
Do I have to manually top-up my account each time or will it do it on its own? | {
"text": "Do I have to manually top-up my account each time or will it do it on its own?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995232820510864
},
{
"label": "POSITIVE",
"score": 0.00047671308857388794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 31b1baf6-55bf-4702-abbf-2238c62837af | {
"category": 4
} | Default | 2024-07-11T00:04:52.629000 | null |
My card never arrived. | {
"text": "My card never arrived."
} | [
{
"label": "NEGATIVE",
"score": 0.9997195601463318
},
{
"label": "POSITIVE",
"score": 0.00028040603501722217
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 79b2b543-40c7-41f8-b661-71c05204c6c2 | {
"category": 11
} | Default | 2024-07-11T00:04:52.629000 | null |
I think my top up is still pending? | {
"text": "I think my top up is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9918964505195618
},
{
"label": "POSITIVE",
"score": 0.008103516884148121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | f5e96fa2-04fd-4461-9f83-5a7dae61cf9f | {
"category": 47
} | Default | 2024-07-11T00:04:52.630000 | null |
What does it mean if it says my card payment has been cancelled? | {
"text": "What does it mean if it says my card payment has been cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995986819267273
},
{
"label": "POSITIVE",
"score": 0.00040137008181773126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 1396b0c0-cf67-43c5-873f-70e28d54ea0d | {
"category": 53
} | Default | 2024-07-11T00:04:52.630000 | null |
I was not able to receive the correct amount of cash. | {
"text": "I was not able to receive the correct amount of cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9997579455375671
},
{
"label": "POSITIVE",
"score": 0.00024207861861214042
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 2a330018-f098-4035-988c-cc162651662c | {
"category": 75
} | Default | 2024-07-11T00:04:52.630000 | null |
I need to see where my money came from. | {
"text": "I need to see where my money came from."
} | [
{
"label": "NEGATIVE",
"score": 0.9994921684265137
},
{
"label": "POSITIVE",
"score": 0.0005077930982224643
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | c55f2d59-0349-4d77-a9cc-e2057b6cdbaa | {
"category": 70
} | Default | 2024-07-11T00:04:52.631000 | null |
I should have a refund in my statement but I can't see it | {
"text": "I should have a refund in my statement but I can't see it"
} | [
{
"label": "NEGATIVE",
"score": 0.9978368878364563
},
{
"label": "POSITIVE",
"score": 0.0021631040144711733
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | f946640f-4c56-4d09-b968-43fb8326edfe | {
"category": 51
} | Default | 2024-07-11T00:04:52.633000 | null |
I need to know where do my funds come from | {
"text": "I need to know where do my funds come from"
} | [
{
"label": "NEGATIVE",
"score": 0.9994508624076843
},
{
"label": "POSITIVE",
"score": 0.0005491257761605084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | f1199162-24a7-4293-af29-095efdef00ec | {
"category": 70
} | Default | 2024-07-11T00:04:52.634000 | null |
Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times! | {
"text": "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!"
} | [
{
"label": "NEGATIVE",
"score": 0.9987202882766724
},
{
"label": "POSITIVE",
"score": 0.0012797670206055045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | a2ce07bf-7c90-4b18-b723-7f1058aaed82 | {
"category": 35
} | Default | 2024-07-11T00:04:52.634000 | null |
i can not see my top up | {
"text": "i can not see my top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9233784675598145
},
{
"label": "POSITIVE",
"score": 0.07662151008844376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 20d3ed6e-1b1b-4625-9fe4-e99b0c8f5cc0 | {
"category": 62
} | Default | 2024-07-11T00:04:52.634000 | null |
would I need to pay extra for exchanging currencies? | {
"text": "would I need to pay extra for exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995138645172119
},
{
"label": "POSITIVE",
"score": 0.0004860936605837196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | ade14faf-949e-497c-a195-de40385d48f8 | {
"category": 31
} | Default | 2024-07-11T00:04:52.635000 | null |
What documents do I need for the identity check? | {
"text": "What documents do I need for the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981784820556641
},
{
"label": "POSITIVE",
"score": 0.0018215334275737405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | null | false | null | 3316226b-d631-4375-b3c2-ef888b96c433 | {
"category": 69
} | Default | 2024-07-11T00:04:52.635000 | null |
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