Patent ID: 7720211

Claim:
A telecommunications service provisioning method which comprises: accepting order entry notifications including a plurality of different order features; initiating an initiator process for each order entry notification, wherein the initiator process is configured to initiate a set of processes that concurrently operate to fulfill the order, wherein each process of the set of processes includes a set of steps that operate to provide one or more of the plurality of the different order features, wherein the set of processes includes a truck roll process and at least one process selected from the group consisting of: an enhanced 911 (E911) process; a customer premises equipment (CPE) process; a local number porting (LNP) process; and an automatic number identification (ANI) process, wherein the truck roll process arranges for an installation visit to a premises for installation of CPE, wherein the truck roll process is configured to determine whether prerequisites from processes in the set of processes for the installation visit to the premises are satisfied, and wherein the truck roll process is further configured to have an installation visit request sent to a workflow operations system upon determining that the prerequisites are satisfied; and performing the installation visit in response to the workflow operations system receiving the installation visit request.