Patent ID: 8379805

Claim:
Interactive response system ( 1 ) for giving a user access to information by interacting with a user's first device ( 4 ) at a user location, the first device having means ( 41 ) for transmitting an activation signal to the interactive response system ( 1 ) and means for transmitting a link signal to the interactive response system ( 1 ) and by interacting with a user's second device, different than the first device, at the user location the second device including means for receiving a video signal, the interactive response system comprising: means ( 11 , 31 ) for receiving an activation signal via a call from a user for in response to a reception of the activation signal activating the interactive response system ( 1 ); means ( 12 , 32 ) for in response to an activation of the interactive response system ( 1 ) transmitting a menu signal to the user for providing a menu to the user; means ( 13 , 21 , 33 ) for receiving a selection signal from the user for in response to a reception of the selection signal making a selection in the menu; means ( 22 , 34 ) for transmitting a video signal to the second device for providing video to the user, wherein the video signal forms part of a further call different from the call; and means for receiving a link signal from a user's first device for providing a direct link from the interactive response system ( 1 ) to a user's second device.