Patent ID: 7739600

Claim:
A system for creating a voice response grammar in a voice response server, the system comprising: means for creating a plurality of presentation documents, including: means for creating, in dependence upon an original document, a structured document comprising one or more structural elements; means for classifying a structural element of the structured document according to a presentation attribute; and means for creating a presentation grammar for the structured document, wherein the presentation grammar for the structured document includes grammar elements each of which includes an identifier for at least one structural element of the structured document; wherein means for classifying a structural element comprises: means for identifying a presentation attribute for the structural element; means for identifying a classification identifier in dependence upon the presentation attribute; and means for inserting the classification identifier in association with the structural element in the structured document; and means for identifying presentation documents for a presentation, each presentation document having a presentation grammar including means for creating a data structure representing a presentation and means for listing at least one presentation document in the data structure representing a presentation, which includes means for storing a location of the presentation document in the data structure representing a presentation; means for storing each presentation grammar in a voice response grammar on a voice response server including means for retrieving a presentation grammar of the presentation document in dependence upon the location of the presentation document, wherein: the presentation document comprises a file in a file system on a content server; the file has a location identified by a pathname; means for storing a location of the presentation document in the data structure representing a presentation includes means for storing the pathname and a network location of the content server; and means for retrieving a presentation grammar includes: means for retrieving the presentation document from the content server in dependence upon the pathname; and means for extracting the grammar from the presentation document.