Patent ID: 8090361

Claim:
A method for providing information about a monitored system, the method comprising: receiving a request for information about the monitored system from a wireless device, wherein device information associated with the wireless device is embedded in the request and wherein the device information comprises an available bandwidth associated with the wireless device; retrieving the information about the monitored system, a portion of the information comprising non-textual content; determining that the request for the information originated with the wireless device; formatting a response including the information about the monitored system for the wireless device based on the available bandwidth associated with the wireless device determined from the device information, wherein formatting the response comprises removing the non-textual content from the information to avoid using additional bandwidth beyond the available bandwidth associated with the wireless device, the response comprising a repair option corresponding to an exception associated with the monitored system; sending the response formatted for the wireless device to the wireless device; receiving a selection of the repair option; and in response to receiving the selection, providing a request to the monitored system to restart.