Patent ID: 7437449

Claim:
A computer readable medium having stored thereon an optical service agent operating at an optical switched router for managing a service level agreement (SLA) for a user in an optical communication network, the optical service agent comprising: a user-to-network interface (UNI) for interfacing the user at the optical switched router with the optical communication network; authentication logic for controlling access by the user to the UNI; a peer-to-peer interface for interfacing the user at the optical switched router with peer users; and optical service logic at the optical switched router, coupled to the UNI and the peer-to-peer interface, for managing connections in the optical communication network in accordance with said SLA for the user, wherein the optical switched router includes an optical switch coupling a plurality of incoming optical interfaces to a plurality of outgoing optical interfaces using optical switching logic controlled by the logic for managing connections, wherein the optical service logic is operably coupled to interact with a service provider network to cause the service provider network to provide replacement services without manual intervention in response to a breach of the SLA.