Patent ID: 8468596

Claim:
A work support apparatus which supports work requiring a specific authority, the work support apparatus comprising: an application processor to notify an administrator terminal used by an administrator who determines approval/non-approval of an application upon receipt of a work condition including a privilege required to perform specific work from any operator terminal and the application for an approval to perform the work, and to store approval number management information including an approval number for the application and the work condition in an approval number management information storage unit; an approval processor to store an operation log including at least the approval number included in the approval number management information about the application in response to the approval notification upon receipt of the approval notification of the application from the administrator terminal in an operation log storage unit, and to notify the operator terminal of a result of the approval notification; a work monitor to read the approval number management information about the application from the approval number management information storage unit upon receipt of a notification of a start of the applied work from the operator terminal, to determine whether the application is approved and a work condition included in the approval number management information is satisfied, to assign the privilege to the operator terminal when it is determined that the application is approved and the work condition is satisfied, and to store in the operation log storage unit an operation log including at least the approval number, and to nullify the privilege assigned to the operator terminal when an end of the work is detected, and to store an operation log including the approval number and operations by the operator terminal in relation to the approval number in the operation log storage unit; and an operation log generator to generate an operation log including at least the approval number for the work when a work of the operator terminal assigned the privilege is detected, and to store the operation log in the operation log storage unit.