Patent ID: 8565936

Claim:
A method for controlling a remotely controllable on-vehicle device, comprising: receiving a remote-control request signal transmitted from outside a vehicle having the on-vehicle device; executing remote control of the on-vehicle device when the remote-control request signal is received; prohibiting the remote control of the on-vehicle device if it is determined that the vehicle is in use and if it is determined that the vehicle is not in the emergency mode, wherein it is determined that the vehicle is not in the emergency mode if neither a collision detection signal nor an emergency detection signal has been input; permitting the remote control of the on-vehicle device if it is determined that the vehicle is in the emergency mode even when it is determined that the vehicle is in use, wherein it is determined that the vehicle is in the emergency mode if the collision detection signal or the emergency detection signal has been input; and activating a communication device if it is determined that the vehicle is in the emergency mode so that an operator in a call center device can talk to an occupant of the vehicle via the communication device.