Patent ID: 7277696

Claim:
An IVR system comprising: an IVR service provider operable in response to a call placed from a subscriber station to output a voice message and receive an audio response corresponding to said voice message; a wireless base station connected to said IVR service provider via a circuit-switched telephone network, said wireless base station having a protocol converter for converting said voice message into a first packet-switched text message, said wireless base station further having a first transceiver for transmitting said first packet-switched text message over a wireless packet-switched channel; and, said subscriber station having a second transceiver operable to receive said first packet-switched text message over said wireless packet-switched channel and convert said first packet-switched text message back into said voice message and to convert said audio response into a second packet-switched text message and transmit said second packet-switched text message over said wireless packet-switched channel, said wireless base station being further operable to convert said second packet-switched text message back into said audio response and transmit said audio response back to said IVR service provider via said circuit-switched telephone network.