Patent ID: 8503642

Claim:
A method for providing a display associated with a user of telephony services with visually perceptible information regarding a telecommunications network used to provide the telephony services, comprising: collecting, using a computer, a plurality of financial information, a plurality of provisioning information, a plurality of line loss information, a plurality of call event distribution information and a plurality of call trending information associated with the telephony services provided to the user, wherein the call event distribution information comprises an indication of a number of top destinations by call count, and wherein the call trending information comprises a percentage comparison of a first number of calls in a first time period compared with a second number of calls in a second time period; storing the plurality of financial information, the plurality of provisioning information, the plurality of line loss information, the plurality of call event distribution information and the plurality of call trending information in one or more databases associated with said computer; and providing visually perceptible display information to the display associated with the user which is representative of the stored plurality of financial information, plurality of provisioning information, plurality of line loss information, plurality of call event distribution information and plurality of call trending information.