Patent ID: 7689873

Claim:
A method for prioritizing repairs of a computing system of networked computers comprising: associating a base cost and a confidence with each one of at least one error type that can impact the performance of the computing system such that an actual cost for each one of the at least one error type can be produced with at least one computer using the associated base cost and the associated confidence, wherein the associated confidence is a value indicating the degree to which the base cost associated with a respective error type is accurate; detecting an occurrence of any one of the at least one error type with at least one computer, creating a detected error associated with the error type that occurred, and using the detected error to update a detected error collection wherein the detected error collection comprises one or more detected errors; using the actual cost of the error type associated with each detected error in the detected error collection to create one or more repair orders with at least one computer; and detecting one or more repairs with at least one computer and updating the detected error collection accordingly.