Patent ID: 8301113

Claim:
A computerized method of managing use of a plurality of wireless devices owned by a customer, the method comprising: using a computer system including at least one computer device to obtain at least one usage policy for the plurality of wireless devices, wherein the at least one usage policy is set by the customer and includes rules for voice and data use of the plurality of wireless devices, wherein the rules include at least one of the following: restrictions as to third parties a user of a wireless device can contact, restrictions as to third parties a user of a wireless device can receive a communication from, and restrictions on use of a wireless device based on date, time or location of the wireless device during attempted use; using the computer system to compare usage data for at least one of the plurality of wireless devices against the at least one usage policy to determine at least one violation of the usage policy by the usage data for at least one of the plurality of wireless devices; using the computer system to create an exception report, derived from the comparing, wherein the exception report includes user identification information for the at least one of the plurality of wireless devices, wireless device and wireless device provider information for the at least one of the plurality of wireless devices, the usage data, the at least one usage policy and the at least one violation of the usage policy by the usage data; and using the computer system to present the exception report to a user.