Patent ID: 8095391

Claim:
A method of reinspecting insurance claim appraisals by a computer having a processor capable of executing the method, wherein each of said insurance claim appraisals are contained in a respective one of a plurality of insurance claim workfiles, each insurance claim workfile comprising all pertinent data for processing an insurance claim, said method comprising the steps of: automatically notifying by the computer a reinspector that an insurance claim assignment has been made when said insurance claim assignment is transmitted to one of an appraiser and a repair shop; automatically transmitting from the computer status information to said reinspector as said insurance claim assignment is processed; automatically assessing by the computer claim cycle time by monitoring said status information; providing by the computer an insurance claim profile database and an exception priority database, the insurance claim profile database comprising a set of appraisal rules; comparing by the computer the insurance claim workfiles to said insurance claim profile database, wherein said insurance claim profile database contains rules and threshold values relating to estimate amounts, property damage limitations, or discounts; and generating by the computer a list of exceptions based on said comparison, wherein at least one of the exceptions is based on a loss estimate that exceeds a specified percentage of an original estimate.