Patent ID: 8311879

Claim:
One or more tangible non-transitory computer-readable storage media for storing computer-executable instructions executable by processing logic, the media storing modules for managing customer value creation comprising: a data gathering and collection module including instructions for: receiving a first dataset about a customer organization, the first dataset comprising first value attributes each having a relative score and a value; processing the first dataset to generate a first quantified economic or financial impact on a profitability of the customer organization based on the first value attributes; generating one or more customer data collection templates based on the first quantified economic or financial impact on a profitability of the customer organization for use in obtaining information from the customer organization; and receiving a second dataset about the customer organization based on the information provided by the customer organization, the second dataset comprising second value attributes each having a relative score and a value; a data analysis module including instructions for: processing at least the second dataset to generate a second quantified economic or financial impact on the profitability of the customer organization based on the second value attributes; identifying one or more investment opportunities based on the second quantified economic or financial impact on the profitability of the customer organization; and generating and prioritizing one or more initiatives to achieve the identified investment opportunities to increase the profitability of the customer organization; and an execution module including instructions for: generating at least one business plan based on the identified investment opportunities and initiatives, wherein the plan includes an expected return associated with execution of each initiative and a current status of each initiative.