Patent ID: 8280032

Claim:
A method of registering the identity of a telephone terminal in association with the identity of a computer terminal, the method comprising: a registration server performing a computer-telephony integration (CTI) monitoring of one or more or all of the output ports of a CTI-enabled switching apparatus; sending a telephone number for accessing the registration server and a unique code to the computer terminal; said telephone terminal making a telephone call to said telephone number; establishing a communications link between the telephone terminal and the registration server identified by said telephone number, said communications link being switched along a first communications channel by said CTI-enabled switching apparatus to connect said telephone terminal to said registration server to establish a telephony link between one of said CTI monitored output ports of the CTI-enabled switching apparatus and a port on a telephony card of the registration server; at said CTI-enabled switching apparatus determining additional information which enables the identifying of the telephone terminal to be uniquely determined and which identifies the CTI monitored-output port used by the CTI-enabled switching apparatus to forward the telephone call made by the telephone terminal to the registration server; and transmitting said additional information from the CTI-enabled switching apparatus to the registration server along a CTI communications channel; and, at the registration server determining a telephone call has been received on said telephony link from said monitored output port; processing the received additional information for the CTI-monitored output port to determine a unique telephone terminal identity of said telephone terminal from which the received telephone call originates; receiving from said monitored output port unique code data inputted using the telephone terminal; and comparing the received unique code data inputted using said telephone terminal with stored information to register the identity of the telephone terminal determined from said additional information with the identity the computer terminal to which the unique code was sent, if at least the received unique code inputted using said telephone terminal matches said stored information.