Patent ID: 8296105

Claim:
A system for connecting a computer controlled vehicular asset to multiple appropriate service centers for remotely diagnosing and repairing the computer controlled vehicular asset comprising: an access point operable to be connected to the computer controlled vehicular asset thereby allowing electronic access to a computer system of the computer controlled vehicular asset; and a network in communication with the access point and a plurality of service centers for linking the access point to the multiple appropriate service centers so that the multiple appropriate service centers remotely communicate with the computer system of the computer controlled vehicular asset via the access point for providing remote diagnostic review and repair of the computer controlled vehicular asset through the network, the access point being operable to transmit a service request having vehicular asset identifying information to the network, and the network is operable to receive the service request and route the service request to the multiple appropriate service centers based at least in part on the vehicular asset identifying information.