Patent ID: 8594280

Claim:
A system comprising a processor, connection via a gateway to Public Switched Telephone Network (PSTN), connection to internet and a memory, wherein said memory comprises instructions to: (i) communicate with at least one interactive voice response (IVR) destination using said gateway; (ii) communicate with a visual menu database, wherein the visual menu database comprises one or more visual menus of one or more Interactive Voice Response (IVR) destinations associated by their phone numbers; (iii) use the internet to transfer a visual menu corresponding to the at least one IVR destination to be displayed to at least one user, wherein said visual menu relates to multiplicity of internal destinations of said at least one IVR destination; and (iv) convert information received from said user to tone coded information to be transmitted to said interactive voice response (IVR) destination using the Public Switched Telephone Network (PSTN).