Patent ID: 8644805

Claim:
An electronic device configured to receive and send calls, the electronic device comprising: a display; a processor communicatively coupled to the display, the processor configured to execute instructions to cause the electronic device to: operate in a first mode to: render caller information and a plurality of command-images on the display when a call is received, the plurality of command-images including an answer command to answer the received call, a call-back command to send a message that the call will be returned within a predetermined amount of time, and an override command to offer an urgency-override; upon activation of the call-back command, prompt a caller to record a message; and upon activation of the override command, prompt the caller to record a message or request the callee to answer the call; and operate in a second mode to: automatically direct all calls to voicemail except calls received from callers of a specific characterization; and automatically offer the urgency-override for callers of the specific characterization.