Patent ID: 8762858

Claim:
A method implemented in a computer, the method comprising: receiving via a dialog box, input from a user; displaying simultaneously at least the dialog box and a search result window, the search result window comprising a list of rows selected based on said input, the list of rows comprising a first row and a second row; wherein, in the list of rows, the first row comprises a first name selected by use of said input from a directory based on a private branch exchange (PBX) of an organization, and the first row further comprises an extension number of an extension of a person having said first name; wherein, in the list of rows, the second row comprises a second name not in said directory and the second row further comprises an external telephone number of an external callee, the external telephone number including an area code; wherein the first row in the search result window displays an indication of call activity of said extension number in the PBX and the second row in the search result window displays no indication of call activity of the external telephone number, based on real-time information being available for phone numbers that are extensions but not for phone numbers outside the organization; wherein said call activity comprises ringing of the extension selected by said use of said input; and placing an internal call to said extension by dialing the extension number via said PBX, in response to new user input selecting said first row.