Patent ID: 8341044

Claim:
A method, comprising: rating, utilizing at least one processor, a plurality of events associated with at least one customer, the rating utilizing a rater, and the rating including determining an amount to be charged for each of the plurality of events; storing, using a memory, results of the rating for the at least one customer in a first database, the stored rating results including performance indicators corresponding to associated event data; while rating the plurality of events associated with the at least one customer, utilizing the at least one processor, determining that a particular event of the plurality of events associated with a particular customer of the at least one customer is to be re-rated, the determination based on: a comparison of a threshold with a performance indicator corresponding to data of the particular event, and the performance indicator corresponding to the data of the particular event reaching the threshold; sending a notification, utilizing the at least one processor, including information on the particular customer subject to the re-rating to the rater from a re-rater separate from the rater in response to the determination that the particular event is to be re-rated, the notification identifying the particular customer in association with which the re-rating is to be performed; in response to the notification, providing the re-rater, from the rater, with the particular event associated with the particular customer subject to the re-rating; in response to receiving the particular event associated with the particular customer subject to the re-rating, utilizing a second database separate from the first database to initialize and update the performance indicator corresponding to the data of the particular event; re-rating, utilizing the re-rater, the particular event associated with the particular customer subject to the re-rating, in parallel with the rating such that the re-rating is performed by the re-rater while the rater continues to rate at least one of the events associated with the at least one customer not subject to the re-rating, the re-rating including re-determining the amount to be charged for the particular event; storing re-rating results of the re-rating in the second database separate from the first database; and updating the rater with the re-rating results of the re-rating.