Patent ID: 7930223

Claim:
A computing system for managing product returns, the system comprising: an information recording module configured for receiving information of a set of returned products, and recording the returned product information into a data storage system; a returned order generating module configured for generating a returned product order based on the information of the returned products, the returned product order comprising a returned cause of the returned products; a determining module configured for determining if any returned products are reusable by analyzing the returned cause of the returned products, and determining if there are qualified products in the reusable products; a product processing module configured for selecting the reusable products from the returned products if there are reusable products in the returned products; a product warehousing module configured for warehousing the reusable products into a stock of a manufacturer; a product scrapping module configured for determining to scrap the non-reusable products; a reproduction module configured for generating a reproduction report for unqualified products according to the returned product order, informing a relevant workshop of the manufacturer to reproduce the unqualified products according to the reproduction report, and storing the reproduction report into the data storage system; and at least one processor executing the information recording module, the returned order generating module, the determining module, the product processing module, the product warehousing module, the product scrapping module, and the reproduction module.