Patent ID: 8165970

Claim:
A method, implemented using a computer system, for processing a mailpiece using an Address Directory Link (ADL) format, comprising: determining whether the mailpiece includes the ADL format, the ADL format including a recipient name and ADL formatted data, wherein the ADL formatted data comprises an un-encrypted telephone number that is human-readable, wherein if the mailpiece includes the ADL format, an ADL address process is performed, the ADL address process comprising: reading the ADL formatted data from the mailpiece; and determining a delivery address based on the ADL formatted data using an ADL database, wherein the ADL database is created by matching a reference telephone number in a telephone directory with a delivery bar code in an address database and storing the matched reference telephone number and the delivery bar code, wherein if the mailpiece does not include the ADL format, the ADL address process is not performed, wherein the mailpiece is received from a sender, wherein, after the mailpiece is received from the sender, a service notification is sent to the sender if the ADL formatted data is added to or removed from the ADL database; and automatically placing a telephone call, using the ADL formatted data on the mailpiece, to convey information about the mailpiece.