Patent ID: 8290136

Claim:
A method comprising: establishing, with a telecommunications management system, a first conference call associated with a first caller at a first telecommunications terminal; appraising, with the telecommunications management system, the first caller's contribution to the first conference call to yield an appraisal; receiving, at the telecommunications management system, a request to set-up a second conference call; and establishing, with the telecommunications management system, the second conference call, wherein the telecommunications management system decides whether to include the first caller in the second conference call based, at least in part, on the appraisal of the first caller's contribution to the first conference call, wherein appraising the first caller's contribution to the first conference call comprises measuring, with the telecommunications management system and during the first conference call: the number of occurrences in which the first caller immediately succeeds a second caller in speaking after the second caller finishes speaking; a duration of time that the first caller speaks during the first conference call; and a number of times the first caller speaks during the first conference call.