Patent ID: 8493602

Claim:
A management system including an image forming apparatus, and a monitoring apparatus that collects operational information from an image forming apparatus of a monitoring target, and transmits it to an external management apparatus, wherein the monitoring apparatus comprising: an acquisition unit configured to acquire functional information from an image forming apparatus that is a monitoring target; a determination unit configured to determine whether the image forming apparatus is equipped with a transmission control function for performing change of a transmission destination of the operational information, and voluntarily performing transmission of the operational information to the transmission destination, based on the functional information acquired by the acquisition unit; a transmission unit configured to transmit to the image forming apparatus determined as being equipped with the transmission control function by the determination unit, a command for setting the monitoring apparatus as a transmission destination of the operational information, and transmission setting in which, with regards to a plurality of types of the counter information related to charging, among the operational information which should be collected, a scheme for acquiring the information in response to a request from the monitoring apparatus is set, and with regard to failure information, a scheme for acquiring the information by voluntarily transmitting by the image forming apparatus is set; and a verification unit, upon acquiring information by requesting the plurality of types of the counter information related to charging, from the image forming apparatus, configured to verify matching in the plurality of types of the counter information, wherein the image forming apparatus is configured to perform transmission of the operational information to the monitoring apparatus in accordance with the command and the transmission setting received from the monitoring apparatus.