Patent ID: 8055243

Claim:
A system for processing a telephone call comprising: a service control point (SCP) obtaining a database record from a database based on a telephone number of the telephone call, the database record including call handling instructions indicating whether the telephone number is registered to receive email notifications; a service switching point (SSP) receiving the telephone call, forwarding the telephone call based on the call handling instructions to at least one of an intelligent processor and a terminal associated with the telephone number, and determining the call unanswered; the intelligent processor creating an email notification of the telephone call if the SSP determines the call unanswered and the call handling instructions indicate that the telephone number is registered to receive email notifications, and sending the email notification based on information associated with the registered telephone number, the SCP determines if the call handling instructions indicate whether the telephone number is registered to a voicemail service, the SSP forwards the telephone call to the intelligent processor if the SSP determines that the telephone call is unanswered irrespective if the telephone number is registered to the voicemail service, if the telephone number is registered to the voicemail service, the intelligent processor instructs a calling party of the telephone number to record a voice message and converts the voice message to a text message to be delivered in the email notification, if the telephone number is not registered to the voicemail service, the intelligent processor generates the email notification including at least a name and telephone number of the calling party.