Patent ID: 8082164

Claim:
A reservation acceptance system running on a processor, comprising: an area information storage portion that stores, therein, area information that defines a plurality of areas having different sizes around a provision position of a service, each of the plurality of areas corresponding to an amount of demand of the service and having a larger size as the amount of demand of the service is smaller; a request acceptance portion that receives request information indicating a request for providing a the service, the request information being sent by a customer; a current position information obtaining portion that obtains current position information indicating a current position of the customer who sent the request information; a traffic information obtaining portion that obtains traffic information delivered by an information provider, the traffic information being traffic information around the provision position of the service or traffic information around the customer who sent the request information; a demand amount forecast portion that forecasts, by using a predetermined function, an amount of future demand of the service based on the traffic information obtained by the traffic information obtaining portion; an existence decision portion that determines, using the processor whether or not the current position of the customer indicated in the current position information is included in an acceptance area, the acceptance area being one of the plurality of areas and corresponding to the amount of future demand of the service thus forecasted; and a reservation acceptance processing portion that accepts a reservation of the service for the customer who sent the request information if the existence decision portion determines that the current position of the customer is included in the acceptance area, and does not accept the reservation of the service for the customer unless the current position of the customer is included in the acceptance area.