Patent ID: 7724882

Claim:
A method for providing call intermediation services using a call intermediation services providing system connected to a portal server to mediate a call between a user telephone terminal and a company telephone terminal, the method comprising: (a) receiving call intermediation request information including user telephone number and business identification code from the user telephone terminal via the portal server transmitted from a user who confirms company profile provided by the portal server through the user terminal; (b) requesting a call to the company telephone terminal by using company telephone number corresponding to the business identification code; (c) in case the company telephone terminal answers to the call and then a first channel is established between the call intermediation services providing system and the company telephone terminal in response to the call, putting the first channel into a standby state and requesting a call to the user telephone terminal by using the user telephone-number; (d) in case the user telephone terminal answers to the call and then a second channel is established between the call intermediation services providing system and the user telephone terminal, connecting the first channel with the second channel; and (e) calculating a call intermediation charge based on a call intermediation history in case the call is successfully made between the user telephone terminal and the company telephone terminal.