Patent ID: 8844050

Claim:
An integrated personnel crisis communications management system for distributing information to users associated with an enterprise, comprising: a computer database including data about a plurality of users and an event record storing information about an event related to the enterprise; an inbound event management subsystem operably connected to the database, the inbound event management subsystem, responsive to receiving a new communication, classifies the new communication as corresponding to the event and supplements the information about the event based on the new communication; a notification subsystem operably connected to the inbound event management subsystem, the notification subsystem sending, responsive to the new communication, a notification to one or more devices associated with users; a shared situational awareness subsystem operably connected to the database, the shared situational awareness subsystem providing to a first user device associated with a first user of the plurality of users, responsive to the new communication, a first subset of the information about the event for presentation in a user interface, and providing to a second user device associated with a second user of the plurality of users, responsive to the new communication, a second subset of the information about the event for presentation in a user interface, the first subset being determined based on data about the first user stored in the database and the second subset being determined based on data about the second user stored in the database; and a personnel tracking subsystem tracking the status of a plurality of tracked users, the tracking comprising: receiving status updates from a first subset of a plurality of user devices, each user device associated with a corresponding tracked user, and each response including a status for the corresponding tracked user; identifying a second subset of the user devices from which recent status updates have not been received; determining, for each of the second subset of the user devices, an inferred status for the corresponding tracked user, the inferred status based on previous status information associated with the corresponding tracked user; and aggregating the statuses and inferred statuses of the tracked users for presentation.