Patent ID: 7464141

Claim:
A method for associating related messages of different types, the method comprising: receiving a message of a message type; determining whether a session identification (ID) is transmitted with the message, wherein the session ID is for associating a plurality of messages as a message grouping for associating messages of different message types, wherein the different message types are selected from the group consisting of a voice message, an email, a short messaging service (SMS) message, a multimedia messaging service (MMS) message, a file transfer protocol FTP file, and a hyper-text transfer protocol (HTTP) link; responsive to a determination that the session ID is transmitted with the message, storing the message in association with the session ID, wherein the message is stored associated with an existing message grouping when the session ID is associated with a previously stored message and the message is stored associated with a newly created message grouping when the session ID is not associated with any previously stored message; and responsive to a determination that the session ID is not transmitted with the message, generating a new session ID and storing the message associated with a newly created message grouping.