Patent ID: 8909198

Claim:
A method comprising the steps of: selecting a first telephone number associated with an account for a targeted party; dialing the first telephone number by a dialer to place an initial outbound telephone call to the targeted party; after automatically detecting a busy signal for the initial outbound telephone call, dialing the first telephone number by the dialer to place a subsequent outbound telephone call to the targeted party after waiting a first predetermined period of time, wherein waiting the first predetermined period of time before dialing the first telephone number to place the subsequent outbound telephone call is based on detecting the busy signal for the initial outbound telephone call; after automatically detecting an automated answering device for the initial outbound telephone call, dialing the first telephone number by the dialer to place the subsequent outbound telephone call to the targeted party after waiting a second predetermined period of time, wherein waiting the second predetermined period of time before dialing the first telephone number to place the subsequent outbound telephone call is based on detecting the automated answering device for the initial outbound telephone call and the second predetermined period of time is different than the first predetermined period of time; and after automatically detecting a no-answer condition for the initial outbound telephone call, selecting a second telephone number associated with the account for the targeted party; and dialing the second telephone number by the dialer to place the subsequent outbound telephone call to the targeted party.