Patent ID: RE43255

Claim:
A signal monitoring system for monitoring and analyzing communications passing through a monitoring point, the system comprising: a digital voice recorder ( 18 ) for monitoring two-way conversation traffic streams passing through the monitoring point, said digital voice recorder having connections ( 20 ) for being operatively attached to the monitoring point; a digital processor ( 30 ) connected to said digital voice recorder for identifying at least one predetermined parameter by analyzing the voice communication content of at least one monitored signal taken from the traffic streams; a recorder ( 38 ) attached to said digital processor for recording occurrences of the predetermined parameter; a traffic stream identifier ( 36 ) for identifying the traffic stream associated with the predetermined parameter; a data analyzer ( 36 ) connected to said digital processor for analyzing the recorded data relating to the occurrences; and a communication traffic controller ( 34 ) operatively connected to said data analyzer and, operating responsive to the analysis of the recorded data, for controlling the handling of communications traffic within said monitoring system.