Patent ID: 8610576

Claim:
A method for tracking a person at a facility to enable communications, the method comprising: assigning, to the person at the facility, a telephone number for routing communications to the person while at the facility; automatically detecting, for communication management, a presence of the person at a location, from a plurality of locations within a facility, as the person moves throughout the facility, without interaction from the person, the detecting comprising scanning an identifier comprising a radio frequency identification (RFID) tag assigned to the person; storing information, with a computer, about the location of the person in a database, the storing comprising updating a profile of the person to designate the location as a current location of the person for managing communications intended for the person; automatically associating, with a computer, communications intended for the person with the location, wherein automatically associating the communications intended for the person with the location comprises associating the telephone number with a voice over Internet Protocol (“VoIP”) telephone at the location; automatically transferring one or more individualized user settings associated with the person to the VoIP telephone at the location; and automatically routing, with the computer, the communications to a telecommunications device located at the location, based on associating the communications with the location.