Patent ID: 7932921

Claim:
A system comprising: a service provider (SP) station including: an SP visual display, an SP CCTV camera, an SP audio transmitting device and an SP audio receiving device, an SP pneumatic tube carrier delivery and receiving device, a plurality of customer stations, wherein each of the customer stations is in operative connection with the SP station, wherein at least one customer station of the plurality of customer stations includes: a customer visual display, wherein the customer visual display is in operative connection with the SP CCTV camera, a customer CCTV camera in operative connection with the SP visual display, a customer audio transmitting device and a customer audio receiving device in operative connection with the SP audio receiving device and SP audio transmitting device, respectively, a customer pneumatic tube carrier delivery and receiving device in operative connection with the SP pneumatic tube carrier delivery and receiving device, wherein a carrier is enabled to be selectively moved between the customer station and the SP station, and a building, wherein the plurality of customer stations are in the building, wherein the building comprises an interior area which includes an interior wall extending therein, wherein the SP station is housed in the interior area, wherein the at least one customer station is positioned within the interior area, and wherein at least one component among the customer visual display, customer CCTV camera, customer audio transmitting device, customer audio receiving device, and customer carrier delivery and receiving device of the at least one customer station is positioned within the interior area in operatively supporting connection with the interior wall, wherein the building includes a secure room, wherein the SP station is housed in the secure room, wherein the at least one customer station is disposed outside of the secure room.