Patent ID: 8675842

Claim:
A system, comprising: a database configured to selectively store and retrieve data; and a call record parser including a computing device and configured to: receive a plurality of call records, each call record being associated with a respective call and including timing information indicative of resource module usage utilized by said respective call, said timing information being indicated using relative time offsets into said respective call, parse said plurality of call records by the computing device to identify, based on said timing information, periods of resource module usage by time of day and types of resource module usage that occurred during said associated calls, create parsed data by the computing device based on said identified periods of resource module usage and said types of resource module usage, and store said parsed data in said database indexed according to said type of said identified resource module usage and including the start and end times for said identified periods of resource module usage by time of day, the database configured to: receive a usage query including filter criteria, the filter criteria indicating a period of time with which to query for information relating to the plurality of call records; and send a query result to the usage query responsive to the filter criteria.