Patent ID: 8863300

Claim:
A license install support system comprising: a license install support device; and a license source determining device, wherein the license install support device includes a receiving unit configured to receive input of a first license identifier used for receiving license data, the license data being used by an electronic device for determining whether activation of a program is allowable, an issuing source information acquiring unit configured to send, to the license source determining device connected via a network, an acquisition request specifying the first license identifier for acquiring issuing source information including issuing source identification information of the license data, and to receive the issuing source information returned from the license source determining device, and a license install processing unit configured to acquire the license data corresponding to the first license identifier from a license management device relevant to the issuing source information included among plural license management devices connected via the network, and to send the license data to the electronic device, wherein the license source determining device includes an issuing source information storing unit configured to store association information indicating association between the first license identifier and the issuing source information, and an issuing source information providing unit configured to acquire, with the use of the issuing source information storing unit, the issuing source information corresponding to the first license identifier specified in the acquisition request in response to receiving the acquisition request from the issuing source information acquiring unit, and to return the issuing source information.