Patent ID: 8332319

Claim:
A plurality of personal teller machines for connecting remote customers to any of a plurality of teller stations, located in a call center remote from each of the plurality of personal teller machines, to communicate with and be controlled by any of the plurality of teller stations, each personal teller machine comprising: an interface for communicating with and for being controlled by any of the plurality of teller stations located in the call center to enable a remote customer to conduct a financial transaction via the personal teller machine with an institution that uses or is integrated with each of the plurality of teller stations; a customer transaction screen programmed to display transaction details entered remotely by a teller at any of the two or more teller stations; a cash acceptor programmed to accept cash upon being activated by any of the two or more teller stations; a camera programmed to capture video data and transmit the video data to any of two or more teller stations; a microphone programmed to capture audio data and transmit the audio data to any of the two or more teller stations; a display programmed to receive and display video data sent from any of the two or more teller stations; a speaker programmed to receive and play audio data sent from any of the two or more teller stations; a coin dispenser and a bill dispenser programmed to dispense a mix of bills and individual coins selected by a teller at any of the two or more teller stations upon receiving instructions from any of the two or more teller stations sent in response to a request of the customer made at the personal teller machine; and a keypad programmed to allow the customer to select and perform services.