Patent ID: 7528981

Claim:
A system for generating resolutions to errors with print systems, the system comprising: a first print system comprising a first printing device, first color reading device, and first software client; a second print system comprising a second printing device, second color reading device and second software client; a server in communication with the first print system and the second print system; a first database connected to the server for storing first monitored color data read using the first color reading device from a proof generated by the first printing device at the time an error condition occurs; a second database for storing solutions related to error conditions generated by the first print system associated with the color data stored in the first database; a third database for storing second monitored color data read using the second color reading device from a proof generated by the second printing device at the time an error condition occurs; one or more processors operative with software to: perform a first comparison of the color data stored in the third database with the color data stored in the first database, when an error condition exists in the second print system; perform a search of the solutions in the second database based upon the first comparison; communicate a solution to the error condition in the second print system to a user of the second print system utilizing the second software client based on the search.