Patent ID: 8295274

Claim:
A non-transitory computer-readable medium encoded with an executable computer program for retrieving information from an internet protocol network, the internet protocol network including a plurality of tangible session initiation protocol entities that exchange session initiation protocol events via the internet protocol network, each of the plurality of tangible session initiation protocol entities storing exchanged session initiation protocol events, the non-transitory computer-readable medium comprising: an accessing code segment that, when executed, accesses the exchanged session initiation protocol events that are stored in one of the tangible session initiation protocol entities; a parsing code segment that, when executed, parses the exchanged session initiation protocol events that are stored in the one of the tangible session initiation protocol entities based on a parsing parameter; and a reporting code segment that, when executed, displays results of the parsing code segment on a display, wherein the internet protocol network is in communication with a non-internet protocol network via a tangible non-session initiation protocol entity that transmits non-session initiation protocol events to the plurality of tangible session initiation protocol entities, each of the plurality of tangible session initiation protocol entities storing received non-session initiation protocol events, wherein the accessing code segment, when executed, accesses the exchanged session initiation protocol events and the received non-session initiation protocol events that are stored in the one of the tangible session initiation protocol entities, and wherein the parsing code segment, when executed, parses the exchanged session initiation protocol events and the received non-session initiation protocol events that are stored in the one of the tangible session initiation protocol entities.