Patent ID: 8543670

Claim:
A terminal device comprising: a memory comprising a first location storage unit configured to store first location information for accessing a plurality of first RSS feeds previously stored on at least one external server, the plurality of first RSS feeds associating a plurality of error codes with a plurality of pieces of second location information, each of the plurality of error codes corresponding to a specific one of a plurality of errors of the terminal device, and each of the plurality of pieces of second location information being for accessing a specific one of a plurality of second RSS feeds that corresponds to a specific one of the plurality of errors of the terminal device; a controller configured to: access content summary information stored on at least one external server based on location information; repeatedly acquire the plurality of first RSS feeds stored on at least one external server based on the first location information stored on the first location storage unit; acquire a current error code of the terminal device and, if the plurality of first RSS feeds are acquired, retrieve a specific piece of the plurality of pieces of second location information associated with the current error code of the terminal device, based on the plurality of first RSS feeds that are acquired; acquire if the specific piece of the plurality of pieces of second location information associated with the current error code of the terminal device is retrieved, the specific one of the plurality of second RSS feeds stored on at least one external server, based on the retrieved specific piece of the plurality of pieces of second location information, the specific one of the plurality of second RSS feeds corresponding to the acquired current error code; not acquire the specific one of the plurality of second RSS feeds stored on at least one external server that corresponds to the acquired current error if the specific piece of the plurality of pieces of second location information associated with the acquired current error code of the terminal device is not retrieved; create, if the specific one of the plurality of second RSS feeds corresponding to the current error code of the terminal device is acquired, content information that shows how to manage an error corresponding to the acquired current error code, based on the specific one of the plurality of second RSS feeds that is acquired; and display on a display unit, if the content information that shows how to manage the error corresponding to the acquired current error code of the terminal device is created, the created content information.