Patent ID: 8572235

Claim:
A method of providing service level operational status associated with an information technology infrastructure, the method comprising: categorizing, using a processing device, assets associated with the information technology infrastructure by categories, the categories selected from a group consisting of application, database, back-end system, schema and extract-transfer-load project; displaying, using the processing device, the assets as selectable areas associated with the categories, the selectable areas comprising a first selectable area associated with an asset that performs a plurality of service level functions; performing, using the processing device, a plurality of test routines associated with the plurality of service level functions associated with the asset during a plurality of periods; receiving, using the processing device, responses from the asset in connection with the plurality of test routines that have been performed; and evaluating, using the processing device, the responses that have been received by comparison to expected responses, time required to receive the responses, and failure to receive responses in connection with the plurality of test routines that have been performed; determining, using the processing device, for each period a service level operational status of the asset based on the evaluation; characterizing, using the processing device, at least a portion of the first selectable area associated with the asset to indicate the service level operational status of the asset during a current period; and displaying, using the processing device, a status history of the asset that includes a status indicator representing the service level operational status during each of the plurality of periods in response to selection of the first selectable area, the status history including a selector selectable to update the service operational status of the asset during the current period.