Patent ID: 8712817

Claim:
A process information structuring support method, to be executed by a CPU, the process information structuring support method comprising: acquiring a process information showing a flow of a plurality of processing elements and containing a plurality of related elements associated with the plurality of processing elements, respectively, wherein the related elements include first related elements and second related elements, where the second related elements are of a different type than the first related elements; acquiring structured information obtained by grouping information about the plurality of related elements, wherein the structured information includes first structured information in which information about a plurality of the first related elements is grouped and second structured information in which information about a plurality of the second related elements is grouped; estimating, when the first related element is an unknown related element in the process information, the unknown related element as a specified related element contained in the first structured information based on the processing element associated with the unknown related element and the second structured information; generating structured process information by grouping the plurality of processing elements in the acquired process information in accordance with the acquired structured information, wherein the structured process information is generated by grouping the plurality of processing elements in accordance with the estimated specified element and the acquired structured information, when estimating the unknown related element as the specified related elements; and outputting the generated structured process information, and wherein the estimating includes: acquiring a terminal information about an execution terminal used for execution of the processing element from the process information, wherein the terminal information comprises an IP address and account information, acquiring a business service information associated with the processing element from the process information, identifying the execution terminal from the terminal information and a server to which the execution terminal is coupled, and estimating the unknown related element by checking the server, the business service information, the first structured information and the second structured information.