Patent ID: 8194845

Claim:
A telephone call and voice processing system comprising: a microprocessor executing a computer program product for controlling connections of incoming telephone voice calls to a plurality of telephone extensions and voice mailboxes associated with each of the telephone extensions; and the computer program product stored in a computer storage media coupled to the microprocessor, the computer program product comprising program steps for: upon receipt by the system of an incoming telephone voice call, determining which of the plurality of telephone extensions is identified by the incoming telephone voice call as a desired telephone extension destination for establishing a voice communication channel between an originator of the incoming telephone voice call and the desired telephone extension destination; signaling the desired telephone extension destination of the incoming telephone voice call; and if the desired telephone extension destination does not go off hook to answer the incoming voice call after passage of a specified time period, coupling the incoming telephone voice call to the voice mailbox associated with the desired telephone extension destination, wherein the voice mailbox interacts with the incoming telephone voice call so that a voice message provided by the incoming telephone voice call is stored in the voice mailbox associated with the desired telephone extension destination.