Patent ID: 8149718

Claim:
A management system for a communication network comprising: a diagnostic module configured to receive a first diagnostic request one of (1) indicating a new network malfunction and (2) including an identifier indicating a prior diagnosed network malfunction, said diagnostic module configured to assign a new identifier if said diagnostic request does not include said identifier, said diagnostic module configured to determine a diagnosis based on information provided by one or more elements of said communication network in said diagnostic request, said diagnosis identifying a failure within said communication network based on said network malfunction; a repair module configured to, determine one or more corrective actions based on at least said diagnosis received from said diagnostic module, transmit one or more commands corresponding to said one or more corrective actions, to one or more elements of said communication network, in order to correct said failure, transmit a second diagnostic request, including said identifier, to the diagnostic module to trigger determination of a new diagnosis by said diagnostic module, and a mediation module configured to transform said commands formulated in a generic language, into specific commands compliant with command languages specific to different equipment in said communication network.