Patent ID: 8909695

Claim:
A method comprising: receiving a voice mail message intended for a user having an account with a virtual private branch exchange (vPBX) communications provider; associating the voice mail message with the account and storing the voice mail message in a storage device; providing a user interface for presentation in a web browser executing on a client device, the user interface comprising a first portion that is in a first file format that is compatible with the web browser and a second portion that is in a second, different file format that is compatible with a display module installed on the client device, wherein the second, different file format is a proprietary format developed by the vPBX communications provider, and wherein the display module is a proprietary module developed by the vPBX communications provider, that is compatible with the proprietary format; receiving, from the display module and through the second portion of the user interface being presented in the web browser, a request to access the user account; providing, to the display module, information associated with the user account and data identifying the voice mail message; receiving, from the display module and through the second portion of the user interface being presented in the web browser, a request to play back the voice mail message; and providing the voice mail message to the display module for playback on the client device.