Patent ID: 8768327

Claim:
A method comprising the steps of: receiving a request to activate or deactivate a service in a telecommunication network; identifying at least one prerequisite feature necessary to activate or deactivate said service; determining if each of said at least one prerequisite feature is fulfilled such that said service in said telecommunication network is activated or deactivated in the event that all of said at least one prerequisite features for said service are fulfilled; transmitting a status report indicating the success or failure of activating or deactivating said service in response to the received request; receiving monitoring information wherein said monitoring information relates to the performance and operation of said telecommunication network for a period after said service has been activated or deactivated; analyzing said monitoring information to determine if any problems are identified in the telecommunication network relating to the activation or deactivation of said service; if said problems are identified then said method further comprises: identifying at least one corrective action to take in response to said identified problems and performing said identified corrective actions, wherein the receiving, identifying, determining, and transmitting occur at a computing device disposed in a management layer of said telecommunication network.