Patent ID: 7330850

Claim:
A text mining system for providing data representing Internet activities of a visitor to a web site of a business enterprise, comprising: a data acquisition process, operable to: extract visitor identification data from a server log of the web site, wherein the visitor identification data identifies a visitor to the web site at a known time; aggregate the visitor identification data with visitor purchase data to provide aggregated visitor data that represents whether a purchase was made from the website by the visitor at or near the known time; extract text documents from Internet-wide text sources, the Internet-wide text sources selected from the group of: newsgroups, discussion forums, and mailing lists to provide visitor related documents; and extract predictive statistics from the aggregated visitor data to provide extracted predictive statistics; a server, operable to: receive one or more queries, wherein each query of the one or more queries represents a request for information about the visitor and the visitor related documents; and provide responses to the one or more queries based on the received one or more queries and the aggregated visitor data, the extracted predictive statistics, and the visitor related documents; wherein the server is accessible via a web browser over the Internet.