Patent ID: 8819715

Claim:
A method, comprising: receiving, at a network device across a network, measurements of channel tuning times, associated with changing channels, from multiple, different set-top boxes (STBs), wherein the channel tuning times are measured internally within each of the multiple, different STBs and wherein each of the channel tuning times includes a span of time between a start of a channel change and when a program signal has been acquired and locked on a target channel; storing the measurements of the channel tuning times as data in a data structure; analyzing the measurements of channel tuning times of at least one of the multiple, different STBs based on the data stored in the data structure to determine frequencies of occurrences of different ones of the channel tuning times; and generating a report of the channel tuning times analysis of the at least one of the multiple, different STBs, wherein the report includes the determined frequencies of occurrences of the different ones of the channel tuning times.