Patent ID: 8291040

Claim:
A method of associating requests and events, comprising: at a web server computer, receiving a plurality of network protocol requests from user computers connected to the web server computer over a first network, wherein a network protocol is for transferring information over the Internet; in response to said receiving the plurality of the network protocol requests, initiating, by the web server computer, events at server computers connected to the web server computer over a second network; logging network protocol requests data at the web server computer; logging events data at the server computers; receiving the network protocol requests data from the web server computer and the events data from said server computers at a management system residing in the second network, wherein the network protocol requests data comprises a user identification for each of the plurality of network protocol requests and a time stamp for each of the plurality of the network protocol requests, and wherein the events data comprises a user identification for each of the events and a time stamp for each of the events; and for each user identified in the plurality of the network protocol requests and the events, generating an association associating each of the events performed in the second network for the each user with a previous network protocol request of the plurality of the network protocol requests received from the each user over the first network that is the closest in time to the each of the events.