Patent ID: 8713146

Claim:
A system for managing change or maintenance of an information technology (IT) environment, the system comprising: a server comprising a memory and a controller; a change management application comprising machine readable instructions stored in the memory, wherein the change management application, when executed, causes the controller to perform a method comprising: receiving a plurality of work orders, wherein the plurality of work orders comprise all work orders to be performed during a change or maintenance period for the IT environment, and wherein the plurality of work orders each comprise one or more individual steps to be performed in association with the corresponding work order, the individual steps each having a respective sequence and duration; adjusting a start time and end time of each of the individual steps according to its respective sequence and duration; concatenating the plurality of work orders to generate a single page plan of all work orders to be performed during the change or maintenance period, wherein the concatenating comprises: (i) ordering the individual steps from the plurality of work orders according to the adjusted start time and end time of the individual steps and (ii) generating a notification upon identification of a conflict between at least two of the individual steps being ordered so that affected personnel can address the conflict; tracking each of the individual steps that is completed during the change or maintenance period; and updating a degree of completion for each of the work orders in response to completion of corresponding one or more of the individual steps during the change or maintenance period; and a display for displaying a change manager view of the single page plan of all work orders being performed during the change or maintenance period, the change manager view including information indicative of the degree of completion for a selected one or more of the work orders, the information being updated during the change or maintenance period.