Patent ID: 8369987

Claim:
A self-service multi-media kiosk apparatus, for storing and dispensing multi-media products, the apparatus comprising: a housing; a first user interface located on a first side of the housing, the interface comprising: a first shelf; a first high speed wireless communications device; and a first high frequency antenna array connected to the first high-speed wireless communications device and proximate to the first shelf; a computer comprising: a processor; a short term memory storing instructions that when executed by the processor controls the features and functions of the first user interface; and a long term memory storing one of the multi-media products; and where the processor causes the first high-speed wireless communications device to transfer the one of the multi-media products stored in the long term memory to a portable device that is proximate to the first shelf using electromagnetic radiation radiated from the first high frequency antenna array and where the electromagnetic radiation is directed and limited to the area proximate to the first shelf and where a quality of service is periodically determined during the transfer of the multi-media product and when the quality of service falls below a minimum level of service, an output power of the electromagnetic radiation radiated from the first high frequency antenna array is adjusted to improve the quality of service.