Patent ID: 7835508

Claim:
A commercial transaction communication control system comprising one or more multiple coordinated central stations for communications between users utilizing an electronic device and at least one vendor from a plurality of such vendors for accomplishing electronic communication between the users and the at least one vendor, comprising: an interface configured to facilitate access to said commercial transaction communication control system, wherein at least one user actively utilizes the electronic device to access the commercial transaction communication control system via the interface, a dynamic video system configured to receive and store video for the at least one vendor and configured to provide select video to said user at the electronic device used by said user, upon selection based on a request for a proposal provided by said user via the electronic device, wherein the dynamic video system provides dynamic video as part of the select video at the electronic device used by said user and said electronic device has a freeze frame capability, an audio system configured to receive and store audio for said at least one vendor and to provide audio communication to said user upon selection based on the request for a proposal provided by said user, a text system for providing text between said at least one vendor and said user upon selection based on the request for a proposal provided by said user, a storage memory for storing data associated with said user, including user identification data and commercial transaction data that includes request data entered by the user that indicates the request for a proposal, and a control computer unit of the one or more multiple coordinated central stations configured for control of said interface and storage memory for storing of data from said user including user identification data and commercial transaction data, said control computer configured to utilize the request data entered by the user via the electronic device and to provide select relevant data based on commercial classifications from one or more vendors identified to the control computer unit, the control computer unit providing audio, dynamic video and text from at least one vendor to said user responsive to said commercial transaction data and wherein the user has a capability within the electronic device to manipulate the dynamic video and the text data and the control computer unit is configured to transmit an electronic mail message relating to the one select vendor to the user via the one or more multiple coordinated central stations.