Patent ID: 8578220

Claim:
An electronic device comprising: a computer mounted in the electronic device, the computer including a fault detection unit configured to detect a fault occurred in the electronic device; a data generating unit configured to generate, as a data, the content of the fault detected by the fault detection unit; a data dividing unit configured to divide the generated data into a plurality of division data in the case where the data exceeds a predetermined capacity; a data compression unit configured to compress each of the plurality of the division data into a plurality of compressed division data; an identification information adding unit configured to add identification information concerning the detected fault to each of the plurality of the compressed division data; and a data transmission unit configured to transmit, through a network, each of the plurality of the compressed division data with the identification information added thereto, wherein the data transmission unit transmits the plurality of the compressed division data with information on emergency degree of the fault added thereto in a first email transmission session to a remote maintenance apparatus through a network and the identification information includes fault summary information constituting a summary of the content of the fault.