Patent ID: 7206548

Claim:
A method comprising: providing a communication link between a host computer and a wireless communication device (WCD) in a test environment; receiving one or more control commands into the host computer via a packet-switched network from a remote computer, and responsively sending one or more corresponding control commands via the communication link from the host computer to the WCD to cause the WCD to take one or more actions, wherein the one or more actions comprises reporting one or more diagnostic monitoring metrics to the host computer; receiving at the host computer, via the communication link from the WCD, the one or more diagnostic monitoring metrics and sending the one or more diagnostic monitoring metrics via the packet-switched network to the remote computer, for presentation of the diagnostic monitoring metrics at the remote computer; and receiving at the host computer, via the communication link from the WCD, a digital representation of a WCD display screen image, and sending the digital representation over the packet-switched from the host computer to the remote computer, for display of the WCD screen image at the remote computer.