Patent ID: 8453017

Claim:
An electronic device comprising: a display unit; a memory unit storing an image displayed on the display unit; a communication unit communicating with an external party; a control unit automatically converting the image displayed on the display unit at an end of a first minimum time interval after an error occurs into a first image file, and automatically storing the first image file as a first error information to the memory unit, automatically displaying an error notification screen on the display unit indicating that the error occurred, automatically converting the error notification screen displayed on the display unit into a second image file and automatically storing the second image file as a second error information to the memory unit; and an output control unit outputting the first error information and the second error information according to an instruction from the external party, wherein the first error information is related to the second error information, and at an end of a second minimum time interval after an error occurs, the first image file, after the end of the first minimum time interval after the error occurs and before an error notification screen is displayed, is automatically saved as the first error information, the first minimum time interval and the second minimum time interval being functions of a processing speed of the control unit.