Patent ID: 8255281

Claim:
A method of enabling a subscriber to modify an existing service plan for a mobile device so that the subscriber is billed in accordance with the modified service plan, the method comprising: under control of one or more configured computer systems, (a) receiving an unsolicited request by a service management system from a mobile device of a subscriber to modify an existing service plan for the mobile device, wherein the existing service plan is associated with one or more predefined service rules defined by a service provider; (b) in response to the received request, verifying that the requested modification is permissible based on the one or more predefined service rules defined by the service provider; and (c) in response to verification of the modification, updating the existing service plan in accordance with the received request so that the subscriber is billed in accordance with the modified service plan, wherein the update to the existing service plan is performed in substantially real-time, wherein steps (b) and (c) are performed automatically by the service management system without human intervention.