Patent ID: 8774768

Claim:
A system that selects a message suitable for delivery to a user of telecommunications services, said system comprising: a first database including: a range of characteristic statuses of said user, each status occupying a specific place in a series of possible statuses; and transitions between different statuses; a second database including a range of messages suitable for broadcast to said user; a third database incorporating a history of messages already broadcast to said user, said third database including: a list of the messages already broadcast, the broadcast date of these messages; the recipients of the messages already broadcast; and the number of times said recipients received the same message; a calculator including a transition detector and first determining part that determines the current status of said user based on the number of times the user has received the same message as indicated in data provided by said third database; an associating part that associates said current status with a message included in said second database; and a second determining part that determines a moment to broadcast said message to said user.