Patent ID: 8135992

Claim:
A system, for providing device diagnostics, comprising: a processor; a surface interface in communication with the processor, the surface interface comprising: a multi-touch interface to detect multiple simultaneous inputs; and an object recognition interface to communicate wirelessly with a customer device upon the customer device being placed in communication with the surface interface; and a memory in communication with the processor, the memory comprising a system application configured to cause the processor to: recognize, wirelessly, by way of the surface interface, and without a user input, the customer device when the customer device is placed in communication with the surface interface; conduct, wirelessly, by way of the surface interface, and without a user input, a diagnostic test to determine whether the customer device is operating without error; display a diagnostic screen on the surface interface in response to the diagnostic test detecting an error in operation of the customer device; and perform, wirelessly, by way of the surface interface, a corrective action if in response to the diagnostic test detecting the error in operation of the customer device.