Patent ID: 7239877

Claim:
A mobile provisioning tool system, comprising: a plurality of mobilc devices capable of conducting wireless communication with at least one wireless access point; a carrier network connected with the at least one wireless access point; a customer network that includes at least one business application connected with the carrier network; a provisioning workstation capable of being connected with the mobile devices; a provisioning server connected with the carrier network and the provisioning workstation; a provisioning tool application located on the provisioning server, wherein the provisioning tool application includes a CRM Rep component and an IT Admin component, wherein the CRM Rep component is operable to allow a CRM Rep to add and manage a plurality of customer accounts and assign at least one IT Admnin to each respective customer account, wherein the IT Admin component is operable to allow the IT Admin to use the provisioning workstation to add and manage a plurality of end-users for each respective customer account, wherein each of the end-users is assigned to a respective one of the plurality of mobile devices; and a software provisioning tool application operable to allow the provisioning workstation to automatically install at least one mobile business service and configure at least one network configuration on the mobile devices.