Patent ID: 8392499

Claim:
A method for relating aborted client accesses of server information to a quality of service provided to clients by a server in a client-server network, said method comprising: identifying said aborted client accesses of server information from said server, wherein said aborted client accesses include accesses aborted by one or more of the clients, and wherein said identifying is based on detecting at least one indication of aborts by the one or more clients; determining, by one or more processors, performance data for said aborted client accesses of server information from said server; and using, by the one or more processors, said performance data to: identify a first subset of the aborted client accesses relevant to the quality of service provided to the one or more clients by said server, wherein the first subset includes aborted client accesses associated with performance data violating at least one criterion; and identify a second subset of the aborted client accesses not relevant to the quality of service provided to the one or more clients by said server, wherein the second subset includes aborted client accesses associated with performance data not violating the at least one criterion.