Patent ID: 8332243

Claim:
A system for enabling an insurance company to audit third-party vendors who provide services to an insured in connection with an insurance claim, comprising: at least one data storage device; and at least one computer processor configured to implement: an interface module for receiving user login data and displaying an interface corresponding to the login data, via a client machine; a database module for storing and retrieving a plurality of insurance claim files and audit questions in a database implemented in the data storage device; an uploading module for receiving vendor referrals from third-party vendors via the interface, wherein each of the vendor referrals is stored in the database and associated with one of the insurance claim files, and each of the vendor referrals identifies a service provided by a third-party vendor to an insured; a sampling module for selecting one or more vendor referrals stored in the database that are associated with a selected third-party vendor and selecting questions stored in the database based on the services identified in the selected one or more vendor referrals; an auditing module for presenting the selected questions to the selected third-party vendor associated with the selected one or more vendor referrals and receiving answers to the questions from the selected third-party vendor via the interface; and a reporting module for preparing a scorecard based on the selected third-party vendor's answers to the selected questions, which indicates how the selected third-party vendor has performed relative to a set of predetermined standards, and presenting the scorecard to the selected third-party vendor via the interface.