Patent ID: 7653611

Claim:
A system that utilizes data mining, comprising: at least one processor that executes the following computer executable components stored on at least one computer readable storage medium: an assessment model component that receives at least one diagnostic report from a diagnostic report generating system and generates a quality assessment of each report for an entity, wherein the diagnostic report generating system generates the at least one diagnostic report and wherein the at least one diagnostic report is associated with an analysis of a query by a disparate entity and comprises suggestions associated with the query; a logging component that creates a quality data log in response to entity's action with regard to the utilization of each suggestion in each of the diagnostic reports; and an analysis component that determines the quality of the at least one diagnostic report based in part on an analysis of the quality data log to facilitate in improving the at least one diagnostic report and the quality assessment by the assessment model component, wherein the analysis component improves an analysis mechanism of an assistant platform (AP), wherein the diagnostic reports and the each suggestion are sorted based on the analysis so that the entity can work on high quality suggestions first, wherein the analysis component determines improvements for the assessment model component via analysis of, at least in part, situations which provide suggestions that are not utilized by the entity, wherein the analysis component determines improvements for the assessment model component via analysis of, at least in part, situations which provide suggestions that are accepted by the entity, and wherein the analysis component utilizes machine learning techniques to facilitate in improving at least one of the assessment model component and the diagnostic report generating system.