Patent ID: 8908598

Claim:
A method comprising: at a switch in a radio access network, determining that a wireless communication device (WCD) should be paged; and responsive to determining that the WCD should be paged, the switch: determining a coverage-area performance indicator for a last-known coverage area of the WCD; determining a WCD performance indicator for the WCD, wherein the WCD performance indicator comprises a percentage of calls involving the WCD that have been dropped by the WCD; using both (i) the WCD performance indicator and (ii) the coverage-area performance indicator, as a basis for adjusting at least one paging-scheme setting of the switch affecting attempts to page the WCD, wherein using both the WCD performance indicator and the coverage-area performance indicator as a basis for adjusting at least one paging-scheme setting comprises: (a) determining an overall performance indicator based at least in part on (i) the WCD performance indicator and (ii) the coverage-area performance indicator, and (b) using the overall performance indicator as a basis for adjusting at least one paging-scheme setting affecting attempts to page the WCD; and paging the WCD according to the at least one adjusted paging-scheme setting.