Patent ID: 7068768

Claim:
A method for populating a personal online contacts directory associated with a users online services account, comprising operations of: an online services provider providing multiple Internet accessible, user configurable, personal online contacts directories each associated with a user's online services account; establishing service for users' telephone lines such that incoming calls to each said line are redirected to the online services provider under prescribed conditions, the prescribed conditions including the incoming calls occurring while the line is busy; responsive to the online services provider receiving redirection of an incoming call placed to a user, where the redirection occurs while the user is logged-in to the online services provider, performing operations comprising: the online services provider transmitting a substantially real-time interactive indication of the incoming call to the user via computer by which the user is logged-in to the online services provider; the online services provider utilizing caller-ID data received in conjunction with the incoming call to extract information identifying a party who placed the incoming call; the online services provider updating the user's personal online contacts directory to include at least part of the extracted information, where updating occurs responsive to one of the following: (1) automatically, (2) responsive to user direction submitted via the interactive indication of the incoming call.