Patent ID: 7644013

Claim:
A computer-implemented method for at least one of managing, assigning, grading, and tracking at least one of resources, tasks, applications, and skills, the method comprising: defining a task associated with an application problem; determining desired resource skills for completing the task; grading skills of a resource to determine resource skill scores; identifying one or more tasks worked on by the resource, wherein the one or more tasks are worked on, at least in part, during a window of time having a start time and an end time, and wherein each of the one or more tasks is either open or closed as determined by the status of the task at the end time; calculating on a computer an efficiency score of the resource, the efficiency score being calculated according to the formula E = t closed t total , wherein E is the efficiency score, t closed is a total time in the window during which the resource worked on the closed tasks, and t total is a total time in the window during which the resource worked on all tasks; calculating on a computer, for each of the identified one or more closed tasks, factors, each factor being calculated according to the formula F = t window t task , wherein F is the factor, t window is a total time in the window during which the resource worked on the corresponding closed task, and t task is a total time irrespective of the window during which the resource worked on the corresponding closed task; computing on the computer, for each of the identified one or more tasks, an adjusted standard time, each adjusted standard time being a product of the corresponding factor and a corresponding standard time; computing on the computer an adjusted standard time total, the adjusted standard time total being a sum of all of the corresponding adjusted standard times; defining a plurality of ratings, each rating corresponding to a range of percentages of the adjusted standard time total; matching the resource to one of the plurality of ratings based on the range of percentages of the adjusted standard time total corresponding to the efficiency score; and assigning the resource to the task associated with the application problem based at least in part on the desired resource skills, the resource skill scores, the efficiency score, and the one of the plurality of ratings matched to the resource.