Patent ID: 8848895

Claim:
A method, comprising: identifying, at a gateway, a call to be routed to a first location; determining, at the gateway, whether to transfer the call to a second location; in the event the call is to be transferred to the second location, transferring the call, wherein transferring the call comprises: ending a process to route the call to the first location; generating transfer information for the second location; transferring the call to the second location using the generated transfer information; and determining the second location for the call, wherein the determining of the second location utilizes a mapping of at least one caller location to at least one re-routed destination and wherein the at least one caller location of the call is identified at least in part by one or more portions of Automatic Number Identification (ANI) information associated with the call and the at least one re-routed destination is selected as the second location for the call based in part on the geographic proximity of the at least one re-routed destination relative to the caller location.