Patent ID: 7359491

Claim:
A method of saving information obtained from a telephony-based information retrieval system, the method comprising: receiving a call from a calling party to a called party for voice communication with a live attendant to obtain information; initiating voice recording of the communication with the live attendant through an information retrieval system associated with the called party; saving an audio file of the voice recording to a designated memory location for subsequent access by the calling party; providing at least one information delivery option to the calling party for accessing the voice recording; making the memory location available for subsequent access of the saved voice recording by the calling party. delivering the audio file to a designated Internet-based web site for subsequent access and playback of the audio file by the calling party, wherein the web site is a default site previously designed for delivery of the audio file; and giving the calling party an option to designate a different website, instead of the default site, for delivery of the audio file.