Patent ID: 8719343

Claim:
A membership management system, comprising: a memory including, an information transferring unit to transmit access information of a provider of a community page to at least one member of the community page, the access information being received by the at least one member; a business information providing unit to provide business information of the provider in response to the at least one member accessing the community page; a rights setting unit configured to assign a permission to answer a query of the at least one member to a member determined to have purchased at least a threshold number of products of the provider, to not assign the permission to answer a query of the at least one member to a member determined not to have purchased at least the threshold number of products of the provider, and to assign a permission to read content provided by other members or the provider to a member determined not to have purchased at least the threshold number of products of the provider; and a processor in communication with said memory for executing functions of the information transferring unit, the business information providing unit and the rights setting unit; wherein the community page is configured to provide a chat room interface to display information created by the at least one member and the provider in real time.