Patent ID: 7302681

Claim:
A system for customized information handling system self-support updates, the system comprising: a support center having information handling system self-support updates, each update associated with one or more information handling system components; a self-support synchronization engine associated with the support center and operable to periodically generate self-support updates for download to information handling systems; plural information handling systems operable to interface with the support center and download self-support updates; a self-support module associated with each information handling system and operable to display self-support information responsive to user inputs, the self-support information for display to the user to aid in the use of the information handling system; a self-support usage analysis engine associated with each information handling system and operable to analyze user inputs to the self-support module for a predetermined usage level and time period to display the self-support information; and a self-support customized download module interfaced with the self-support synchronization engine and operable to accept analyzed user inputs from the self-support usage analysis engine to determine self-support updates for download to the information handling system.