Patent ID: 8651373

Claim:
Apparatus comprising: at least one customer station, wherein the at least one customer station includes a first customer station, wherein the first customer station is a portable communication device, wherein the first customer station includes a customer display, wherein the customer display includes a customer touch screen, wherein the customer touch screen is operable to respectively output different visual displays that are each separately viewable by a customer at the first customer station, a service provide (SP) station, wherein the SP station includes a SP display, wherein the SP display includes a SP touch screen, wherein the SP touch screen includes a surface area, wherein the SP touch screen differs from the customer touch screen, at least one computer, wherein the first customer station and the SP station are both located in a bank facility that provides bank teller assistance; wherein the at least one computer operatively connects the SP station and the first customer station, wherein the at least one computer is operable to cause an actual visual display that is currently being output through the customer touch screen, to be reproduced and simultaneously output as a reproduced visual display through a first portion of the SP touch screen, wherein the at least one computer is further operable to cause an electronic marking to be visually added to the actual visual display, responsive at least in part to the first portion of the SP touch screen being manually touched, wherein manual movement of a SP finger while the finger is kept in contact with the surface area, causes the electronic marking to be output in the actual visual display.