Patent ID: 8595784

Claim:
A system comprising: a plurality of set-top boxes configured to receive content and to interface with a communications network; a controller configured to receive a user input and to transmit a digitized infrared signal based upon the user input; an infrared server configured to receive the digitized infrared signal from the controller, convert the digitized infrared signal into an infrared signal, and transmit the infrared signal to at least one designated set-top box within the plurality of set-top boxes to control an operation of the at least one designated set-top box; and an analyzer in communication with the set-top boxes and configured to receive video and audio feedback from the at least one designated set-top box and use the received video and audio feedback to analyze in real time at least one of a transmission degradation and a perceptual degradation associated with the operation controlled by the infrared signal and executed by the at least one designated set-top box by analyzing the received video and audio feedback to identify at least one degradation in the video and audio feedback, wherein the identified degradation is identified as one of the transmission degradation and the perceptual degradation.