Patent ID: 7519169

Claim:
A method for dissemination of information related to a resident of a controlled access environment facility comprising: establishing a database of providers that provide at least one of goods and services to residents of said controlled access environment facility; processing a telephone call from said resident of said controlled access environment facility to an outside party; providing said outside party an automated message that provides a telephone number for accessing information related to said resident; receiving a call from said outside party to the provided telephone number; recognizing an automatic number identification associated with said outside party; matching the recognized automatic number identification with an automatic number identification associated with the processed telephone call from said resident to said outside party; identifying a controlled environment facility from which said resident placed said processed call to said outside party; providing said outside party with a list of categories of said providers; accepting a selection of one of said categories from said outside party; playing a list of one or more providers in the selected category; and accepting a selection by said outside party of a provider from the played list.