Patent ID: 8296298

Claim:
A garbage hauling contract compliance facilitation and tracking system comprising: a hardware-based server configured with software to execute: an interface module having a plurality of interface submodules, including at least a municipality interface submodule, a garbage hauler interface submodule and a beneficiary interface submodule; and a database module having cross-linked databases of municipalities and garbage haulers, and cross-linked databases of complaints relating to performance by the garbage haulers; wherein: the municipality interface submodule allows municipality users to search for the garbage hauling complaints, view details of the garbage hauling complaints, add new garbage hauling complaints, and generate reports of the garbage hauling complaints; a contract service provider submodule allowing garbage haulers to search for the garbage hauling complaints, view details of the garbage hauling complaints, and generate reports of the garbage hauling complaints; and the beneficiary interface submodule allows contract beneficiaries to add new garbage hauling complaints; and the interface module allows the addition of new garbage hauling complaints by displaying at least one complaint form including fields in which identifying information about an initiator of the complaint is received and a plurality of selectable garbage hauling complaint categories.