Patent ID: 8402311

Claim:
A method comprising: assigning a common identifier to each hop of a plurality of hops that is performed between logical tiers of a server system with regard to an activity of a user; determining that a failure occurs with respect to the activity; retrieving information regarding the plurality of hops based on the common identifier to determine a source of the failure; identifying at least one of an origination or a destination of each hop of the plurality of hops, the plurality of hops including a first hop and a second hop that consecutively follows the first hop; determining that the first hop is successfully performed and that the second hop is not successfully performed based on the information regarding the plurality of hops; and determining that at least one of a destination of the first hop or an origination of the second hop is the source of the failure in response to determining that the first hop is successfully performed and that the second hop is not successfully performed.