Patent ID: 7239979

Claim:
A method for ordered fault clearance visualization and resolution in a computer controlled print production device having a graphical user interface, comprising: receiving data indicating a possible fault event, wherein said data is received from the print production device operational sensors; performing fault analysis to determine whether at least one fault has occurred and to identify the location and fault type for each said fault, wherein said fault type is identified from said data and from fault definitions; prioritizing said identified faults when a plurality of faults are identified, wherein each fault is assigned a unique priority; developing a fault order based on the optimal clearance sequence, wherein said fault order comprises the order in which said prioritized faults are to be cleared; presenting a visualization of the print production device on the graphical user interface, wherein said visualization utilizes graphical cues superimposed upon the visualization of the entire print production device to indicate said fault order, and wherein said visualization further includes a single view of all said identified faults in the system and said fault order in which they are recommended to be cleared; updating said visualization as each said fault is cleared, wherein said updated visualization includes a single view of all remaining identified faults in the system and said fault order in which they are recommended to be cleared; identifying the next said fault among said plurality of faults to be cleared, clearing said fault, and updating said visualization until all of said plurality of faults has been cleared; and updating said visualization to a no fault state.