Patent ID: 8706726

Claim:
A system comprising: a collector module configured to collect data associated with one or more parameters of tickets, wherein the one or more parameters are generated by one or more inputs; an analytical module, comprising a processor, configured to: count a number of the tickets associated with the one or more parameters based at least in part on the collected data; determine whether the number of tickets associated with the one or more parameters exceeds a count threshold by a buffer amount; determine a priority associated with the one or more parameters based on a difference between the number of tickets associated with the one or more parameters and the count threshold; and determine a weight percentage for each of the one or more parameters based on the number of tickets associated with each of the one or more parameters; and a presentation module, comprising an electronic graphical user interface, configured to output a result of the analysis of the collected data, by the analytical module, wherein the buffer amount is based on a calculation of an average of the difference between the count threshold and the number of tickets associated with the one or more parameters counted over a particular time period.