Patent ID: 7924989

Claim:
A method for establishing a telephone call, the method comprising: accessing a call history associated with a user; analyzing the call history to determine a pattern of call behavior associated with the user, wherein the pattern of call behavior is determined to be predictive of the user's future call behavior; enabling display of a visual indicator, selected based upon the determined pattern of call behavior associated with the user, of a call destination entity; detecting selection by the user of the visual indicator; determining whether the user is available to receive a first telephone call; and in response to detection of the selection by the user of the visual indicator and conditioned on the user being determined to be available to receive the first telephone call, establishing voice communications between the call destination entity and the user, wherein establishing voice communications includes: enabling placement of the first telephone call to the user to establish a first PSTN link with the user, and enabling a voice communications link to be setup with the call destination entity.