Patent ID: 6975432

Claim:
A method of communicating between a first user having a first communication device and a second user having a second communication device using a communication control system over a communication network, wherein the communication control system provides a plurality of communication options, the method comprising the steps of: the communication control system receiving from the first communication device a request indicating that the first user has requested contacting the second user through the communication network using a first communication option from the plurality of communication options; the communication control system interfacing with the second communication device to determine whether the second communication device is available to communicate using the first communication option; the communication control system checking transmission delay of the communication network to determine whether an optimum communication may be achieved using the first communication option; and the communication control system communicating with the second communication device using a second communication option if the first communication option is not feasible due to a transmission anomaly being over a predetermined levels; wherein the transmission anomaly includes transmission delay and delay jitter; wherein the transmission anomaly is present when the transmission delay is over approximately 150 ms and the delay jitter is over approximately 50 ms.