Patent ID: 7167893

Claim:
A computer implemented method for processing telecommunications information including at least one error message, the method comprising: receiving an electronic datafile containing information into a first computer; verifying the information in the datafile is in a correct format and sequence for loading and analysis; loading the information into a first database on the first computer, wherein the step of loading is controlled by a configuration utility that allows a user to update the electronic datafile source and destination directory paths and offers an option between automatic and manual loading initiation; analyzing the information to investigate and dispose of the error message by a user, wherein a result of the analyzing is stored in a plurality of analysis tables; changing information contained in the first database based on the results of the analyzing step creating first disposition data; communicating to a second computer the first disposition data contained in the first database; loading a second database on the second computer with the first disposition data creating second disposition data; communicating the second disposition data from the second computer to a third computer creating third disposition data; and using the third disposition data to update a third database on the third computer.