Patent ID: 8625769

Claim:
A system for managing at least one audio and video conference among a plurality of resources, said system comprising: an information and data repository for storing virtual network operation information for establishing and managing the said at least one audio and video conference; a processing engine adapted to access and use said virtual network operation information; wherein said virtual network operation information comprises: at least one runbook process for performing at least one activity associated with said at least one audio and video conference; video network operations center data; user data inputted by a user into the information and data repository; wherein said processing engine executes said at least one runbook process to perform said at least one activity using at least one of said video network operations center data or said user data in order to schedule, manage and control said at least one audio and video conference; wherein said processing engine provisions an outlet that is adapted to and supports at least one enterprise system associated with said user if said processing engine determines that no outlet exists for said user's at least one enterprise system, and after such provisioning, said at least one enterprise system is added to said information and data repository, thereby enabling said user's at least one enterprise system to be ready for use within the system, said outlet facilitating communication between said at least one enterprise system and said processing engine.