Patent ID: 8923134

Claim:
A system, comprising: a memory to store executable instructions; and a processor, coupled to the memory, that facilitates execution of the executable instructions to perform operations, comprising: initiating storage of terminal device density information determined at least in part from sub-sector location data for a population of terminal devices associated with a base station device of a wireless network; and generating estimate data representing an estimate of defined network impact in response to a service error related to the base station device being determined to have occurred, wherein the estimate of defined network impact is determined at least in part from the terminal device density information, the sub-sector location data and changes to a set of network performance metrics for the base station device and a second base station device associated with the base station device in response to the service error; and estimating an impact on a second set of network performance metrics for the second base station device caused by the service error at the base station device, wherein the estimating the impact comprises: estimating a percentage of the population of terminal devices that will receive coverage from the second base station device in response to the service error, and assigning a priority score to the percentage; estimating a first change in voice quality to the population of terminal devices in response to the service error; assigning a second priority score to the first change in voice quality; estimating a second change in data throughput to the population of terminal devices in response to the service error; assigning a third priority score to the second change in data throughput; estimating a third change in loading at the second base station device in response to the service error; and assigning a fourth priority score to the third change in loading.