Patent ID: 7895350

Claim:
A method, comprising: pre-registering tags and corresponding destinations to receive data associated with the pre-registered tags, wherein each destination is a computer system used by a service provider; receiving a data stream from a plurality of users, wherein the data stream comprises a plurality of service requests from the plurality of users, wherein the data stream is processed as the data stream is being received, without the need to store the data stream; scanning the data stream of service requests for a tag; splitting the received data stream into sub-streams according to the pre-registered tags, each of the sub-streams comprising the associated data with each of the pre-registered tags; sending each of the sub-streams with the associated data immediately to the pre-registered destination corresponding to the pre-registered tag of the sub-stream without further processing each of the sub-streams, wherein the splitting and sending occur continuously while the data stream is being received; and communicating, by the service provider receiving the sub-stream, with each user to endeavor to solve a problem identified in each of the plurality of service requests of the user.