Patent ID: 8311880

Claim:
In an organization having a plurality of divisions that receive a supplied product from an outside vendor-supplier, a computer-implemented process for managing performance information for the supplied product, comprising: identifying, by operation of a computer, a set of performance metrics pertaining to the outside vendor-supplied product, the set of performance metrics including both a pre-deployment stage performance metric and a post-deployment stage performance metric; for each performance metric in the set of performance metrics, receiving, by operation of said computer, from each division in the plurality of divisions, a division-level quantitative data point, and a division-level qualitative data report; producing, by operation of said computer, an organization-level quantitative score for the supplied product responsive to the division-level quantitative data point; producing, by operation of said computer, an organization-level quality assessment for the supplied product responsive to the division-level qualitative report; generating, by operation of said computer, an overall performance score for the supplied product responsive to the organization-level quantitative score and the organization-level quality assessment; and preventing, by operation of said computer, creation of an executive summary for executives of the organization before said each division has provided said division-level quantitative data point and said division-level qualitative data report.