Patent ID: 8631161

Claim:
A method of field management using a computer, said computer comprising a processor, memory and communications interface, said computer programmed to perform said method, said method comprising: receiving a request for an automated field management process via said communications interface, wherein said automated field management process directs, via said communications interface interfacing with a plurality of terminals, a plurality of users to perform a plurality of tasks; generating, in response to said request, at least one field management resource via said processor and memory; receiving data associated with said at least one field management resource via said communications interface; analyzing said data and said at least one field management resource via said processor and memory; reporting at least one issue via said communications interface; generating at least one field management report via said processor, memory and communications interface; and synchronizing said data between a first terminal chosen from said plurality of terminals, a second terminal chosen from said plurality of terminals and a server, via said processor, memory and communications interface, said synchronizing comprises: identifying the portions of said data that are unsynchronized on said first terminal by examining at least one timestamp indicative of when said data was last changed on said first terminal and at least one timestamp indicative of when said data was last changed on said server; updating, on said server and said second terminal, said identified portions of said data that are unsynchronized; and updating, on said server, said at least one timestamp indicative of when said data was last changed on said server; wherein said automated field management process is a predefined workflow requiring said plurality of users to perform said plurality of tasks in a specific order.