Patent ID: 8601106

Claim:
A method comprising: receiving at a host terminal having a unique identifier, a Voice Over Internet protocol (VoIP) call originating at a remote terminal used by a remote user; establishing a direct VoIP communication between the host terminal and the remote terminal responsive to the received call; receiving, at the host terminal having a unique identifier, a Voice Over Internet protocol (VoIP) message as a part of the established VoIP communication; authenticating an identity of the remote user at the host terminal, wherein the authentication of the remote user permits the remote user to execute commands on the host terminal from the remote terminal using one or more VoIP messages conveyed over the direct VoIP communication; the host terminal receiving a command from the remote terminal for an operation to be performed by the host terminal, wherein the command is received within one of the one of more VoIP messages, wherein the one VoIP message comprising an authentication field, an operation field, an entity field and an argument field, wherein said command is defined in the operation field; identifying an entity selected by the remote user in response to the entity field; identifying an argument selected by the remote user in response to the argument field; authenticating the remote user using the authentication field; and performing the operation at the host terminal in response to receiving the command contained in the one VoIP message.