Patent ID: 7761463

Claim:
A method for self-service by a patient during a visit to a medical facility, comprising: scanning a personal identification card of the patient via at least one kiosk located at the medical facility, said at least one kiosk comprising a card reader, a touch-screen display device, a wireless paging device, and an interactive voice response system; after confirming the patient's identification, verifying personal information from the patient via the touch-screen display device and updating the personal information at the at least one kiosk; accessing at least one database to obtain medical data corresponding to the patient; displaying appointments scheduled for the patient on the touch-screen display device; asking the patient to confirm for which appointment the patient is checking in; reporting routine laboratory results via an interactive voice response system; displaying preventive health measures that are upcoming for the patient on the touch-screen display device; displaying preventive health measures that are overdue for the patient on the touch-screen display device; and notifying a medical professional that the patient is checked into the facility and ready for an appointment.