Patent ID: 8195504

Claim:
In a computer architecture, the computer architecture comprising one or more computer processors and data storage, the computer architecture configured to access a schema-based model for an organization, the schema-based model modeling a plurality of interrelated business capabilities for the organization, each business capability representing a portion of what work the organization does, each business capability associated with a corresponding service level expectation indicating metrics for measuring the performance of the business capability, each business capability associated with a one or more entities that represent how the business capability does its corresponding portion of work, a method for determining what impact a change in an entity's performance has on a business capability's performance, the method comprising: an act of accessing from data storage a business capability from the schema-based model for the organization, the business capability modeling a portion of what work the organization does, the business capability including a service level expectation property indicating metrics for measuring the business capabilities performance; an act of identifying an express schema-based link between the business capability and each of one or more sets of entities, each set of entities including one or more entities that interoperate to perform a representative portion of the work for the business capability, each schema based-link including property values indicative of the contribution of the corresponding set of entities to the service level expectation metrics for the business capability, property values for each schema-based link determined from the performance of the one or more entities included in the corresponding set of entities; an act of selecting a set of entities, from among the one or more sets of entities, that represent how a portion of the work for the business capability is performed; for the selected set of entities: an act of isolating at least one designated entity within the set or entities; an act of simulating a change in the performance of the at least one designated entity; and the one or more processors determining property values for the schema-based link for the selected set of entities, the property values determined from the performance the one or more entities based on the simulated change in performance of the at least one designated entity; the one or more processors calculating the service level expectation metrics for the business capability based on property values from express schema-based links for each of the sets of entities that contribute to performance of the business capability, including the selected set of entities; and an act of comparing the calculated service level expectation metrics to existing service level expectation metrics to determine the impact that the simulated change in the performance of the at least one designated entity has on the performance of the business capability.