Patent ID: 7383158

Claim:
A diagnostic system comprising: an on-site service tool operatively connected to and capable of interfacing with a process system and obtaining data and/or information from the process system; a display associated with the service tool and operatively capable of displaying the data and/or information; an on-site technician operating the on-site service tool and reviewing the data and/or information; a remote service tool; a remote duplication capability remotely duplicating to the remote service tool the data and/or information displayed by the display or obtained from the process system; an off-site observer operating the remote service tool and receiving the data and/or information from the remote duplication capability and providing instructions and/or advice to the on-site technician; and a remote communicator link of the remote service tool wherin the off-site observer can send information, data, and commands to the on-site technician by means of the remote communicator portion wherein the on-site service tool is operatively capable of receiving software upgrades, software fixes, sales, repair, and replacement information, and parts information and availability by transmissions over the remote link from the remote service tool; and wherein either of the remote or the on-site service tools are operatively capable of performing maintenance and efficiency measuring test, including historical, current and real time graphing capabilities, including the capability to benchmark the process system in terms of other similar systems, and showing the present value of data being measured and the relationship of that data to associated trip points and limits.