Patent ID: 7658327

Claim:
An information system for providing event relevant information to a customer in a retail store, the information system comprising: a wireless kiosk; a position engine in electrical communication with the wireless kiosk, the position engine periodically determining the location of the wireless kiosk in the retail store; an event management component in electrical communication with the position engine and the wireless kiosk, the event management component operable to identify an event from information received from the wireless kiosk or the position engine: a content delivery system in electrical communication with the wireless kiosk, the content delivery system operable to provide information to the customer on the wireless kiosk associated with the event identified by the event management component; an application delivery manager in electrical communication with the content delivery system, the application delivery manager operable to obtain the information provided to the customer; a business partner network in electrical communication with the application delivery manager; a store ecommerce system in electrical communication with the business partner network, the store ecommerce system operable to provide information about online interactions with the customer at a manufacturer's website to the application delivery manager; a product information system in electrical communication with the business partner network, the product information system operable to provide product information from a manufacturer to the application delivery manager; and an agent desktop in electrical communication with the business partner network, the agent desktop operable to provide information from an agent to the application delivery manager.