Patent ID: 8185936

Claim:
One or more non-transitory computer-readable media having computer-executable instructions embodied thereon for performing a method of automatically updating a first device profile associated with a first mobile communications device that requests access to a mobile network, wherein the first device profile includes a first user profile associated with a first user, the first user profile comprising at least one authentication credential generated by the mobile network, the method comprising: receiving, at a user-profile restoration server, a network-access rejection notification from an authentication server, wherein the authentication server generated the network-access rejection in response to a network access request from a first mobile communications device, wherein the network access request includes a first authentication credential associated with a first user of the first mobile communications device; generating, at the user-profile restoration server, a second authentication credential in response to receiving the network-access rejection notification; generating, at the user-profile restoration server, a first updated user profile by replacing the first authentication credential in the first user profile with the second authentication credential; and communicating the first updated user profile to a provisioning server so as to maintain the first updated user profile as pending until the first mobile communications device can be updated with the first updated user profile.