Patent ID: 8391455

Claim:
A method comprising: generating, via a processor, a first tag comprising a first remark from a first user, wherein the first tag is associated with a communication session between the first user and a second user, and wherein the first tag is generated during the communication session; transmitting a first signal to a first terminal associated with the first user and a second terminal associated with the second user, wherein the first signal instructs the first terminal and the second terminal to display the first tag during the communication session; transmitting a second signal to the first terminal and the second terminal, wherein the second signal instructs the first terminal and the second terminal to display a second tag during the course of the communication session, and wherein the second tag comprises a second remark associated with the communication session and at least one of the first user and the second user; generating, during the communication session, a first association between the first tag and a first identity associated with the first user, and a second association between the second tag and a second identity associated with at least one of the first user and the second user; and transmitting, during the communication session, the first identity and the second identity for display at the first terminal and the second terminal.