Patent ID: 7827285

Claim:
An information storage apparatus comprising: first communication means for communicating with an information processing apparatus, the information processing apparatus comprising communication means for sending and receiving various kinds of information, information processing means for providing a service according to the various kinds of information received by the communication means, and control means for controlling the communication means and the information processing means in order to cause first information and second information to be received and in order to cause the service relating the first information and the second information to be provided according to the identification information, the first information being sent from a first apparatus enabling user identification, the first information including user identification information for identifying a user and a request for provision of the service, and the second information being sent from a second apparatus not enabling user identification; second communication means for communication with a mobile terminal the mobile terminal comprising: storage means for storing user identification information for identifying a user; first communication means for communicating with the information processing apparatus; control means for controlling the storage means, the first communication means, and the second communication means for causing the second information that is to be sent to the information processing apparatus to be specified in the information storage apparatus, for causing first information including the user identification information and a request for provision of a service to be sent to the information processing apparatus, for causing addressee information representing an addressee of the specified second information and sent from the information processing apparatus to be received and to be sent to the information storage apparatus, and for causing the information storage apparatus to be instructed to send the specified second information together with identification information for identifying the first information to the addressee; and the information storage apparatus further comprising: storage means for storing second information, the information storage apparatus comprising control means for controlling the storage means, the first communication means, and the second communication for causing specification of the second information that is to be sent to the information processing apparatus to be received from the mobile terminal, for causing second information to be received from the mobile terminal together with identification information that identifies the first information and an instruction to send the specified second information to the addressee, and for causing the identification information and the specified second information to be sent the addressee.