Patent ID: 7046769

Claim:
A method of scheduling a reminder call from an automated, computerized voice message storage and redelivery system (SRS) and receiving by a subscriber a reminder call from the SRS comprising the steps of: A. providing to the SRS when a reminder call is to be made by the SRS; B. providing to the SRS by a subscriber each telephone number that is to be called by the SRS to deliver a reminder call and information as to whether the telephone associated with the number will be answered by a human voice or a digital voice; C. providing to the SRS the message to be included in the reminder call; D. recording by the SRS the information provided in step A; E. calling a telephone number of step B as provided in step A; F. if the telephone number of step E is answered, determining by the SRS if a human voice or digital voice has answered the telephone; G. selecting a manner in which the message of step C will be delivered based upon the determination of step F; H. if a digital voice answers the telephone of step F, determining if the digital voice is an automated attendant answering system (AAA), a voice mail system (VMS), or an automated answer machine (AAM); and I. if an AAA or VMS answers the telephone, requesting by the SRS that the call be transferred to another telephone number if such was recorded in step D.