Patent ID: 7370806

Claim:
A method for displaying failure information for an electronic product, the method comprising the steps of: (A) the electronic product determining a failure in the electronic product; (B) the electronic product generating failure information comprising first information corresponding to the failure determined in step (A) and second information not available on the electronic product, generated by and received from a source external to the electronic product in response to determining a failure has occurred; (C) the electronic product writing to a memory on the electronic product the failure information for the electronic product generated in step (B); (D) reading the failure information from the memory; and (E) electronically writing data corresponding to the failure information to a first region of a label for the electronic product, the label displaying information electronically written to the label and maintaining a current display of information when power is removed from the label, the label comprising a plurality of regions that may be independently written, the plurality of regions including the first region.