Patent ID: 8094800

Claim:
A method for call treatment based on user association with one or more user groups, the method comprising: receiving at least one indication from a first call recipient reflecting a characterization of at least one call from a call source; identifying, by at least one processor, one or more user groups associated with the first call recipient based on at least one user-indicated relationship with one or more entities or persons; selectively assigning, by the at least one processor, the indication to the one or more user groups; determining, by the at least one processor, a number of received indications related to the call source and assigned to a user group selected from among the one or more user groups, the received indications being assigned to the selected user group by users associated with the selected user group, and the received indications reflecting users' characterizations of calls from the call source; and determining, by the at least one processor, how to handle an incoming phone call from the call source to a second call recipient associated with the selected user group based on the number of received indications related to the call source and assigned to the selected user group.