Patent ID: 7246086

Claim:
A product information management device that provides a personal world wide web (WWW) page for a user who has been registered as a member, the product information management device comprising: a product registration means for acquiring product registration data related to a product which the user purchased; a link generation means for generating and displaying, on the personal WWW page for the user, a web page link which is linked to a product questionnaire regarding the product which the user purchased, based on the acquired product registration data; a questionnaire presentation means for presenting the linked product questionnaire to the user, upon receiving a request for the product questionnaire from a terminal computer of the user via a network when the web page link which is generated and displayed on the personal WWW page for the user is executed; a clearing determination means for checking whether or not an answer to the presented product questionnaire linked to the personal WWW page and a user ID have been received from the user terminal computer, the user ID being identified by the product questionnaire being linked to the personal WWW page, and determining that a cause of clearing the web page link on the personal WWW page that corresponds to the user ID has occurred, upon receiving the answer to the presented product questionnaire and the user ID from the user terminal computer; and a link clearing means for clearing the web page link which is linked to the product questionnaire presented by said questionnaire presentation means, from the personal WWW page, when said clearing determination means determines that the cause of clearing the web page link has occurred.