Patent ID: 8665464

Claim:
An information processing system including a management apparatus configured to manage operation setting information used for changing an operation of an image forming apparatus and the image forming apparatus configured to be managed, in a predetermined management unit, by the management apparatus, the image forming apparatus comprising: a configuration change determination unit configured to determine whether a change in configuration information of a device in the image forming apparatus is made; a request unit configured to transmit, if a change in the configuration information is determined, an operation setting generation request including the changed configuration information and information about the management unit corresponding to the image forming apparatus, and requesting generation of operation setting information corresponding to the image forming apparatus, to the management apparatus via a network; an acquisition unit configured to acquire the operation setting information corresponding to the image forming apparatus from the management apparatus, which is a destination of the operation setting generation request and which has generated the operation setting information according to a determination that the operation setting generation request has been successful; an error notification reception unit configured to receive an error notification from the management apparatus, which is the destination of the operation setting generation request and which has determined that the operation setting generation request has failed; and a search unit configured to, if the error notification reception unit receives the error notification from the management apparatus, search an image forming apparatus that stores address information of the management apparatus, and to acquire the address information of the management apparatus that manages the image forming apparatus from the searched image forming apparatus, wherein, if the error notification reception unit receives the error notification from the management apparatus, the request unit transmits the operation setting generation request to the management apparatus that corresponds to the address information acquired by the search unit.