Patent ID: 7487129

Claim:
A method of processing returns from customers to a local site of digital information products previously purchased by the customers, each product comprising physical media storing customer-selected digital information and a unique electronic code, the method comprising: (a) receiving, at the local site, a request from a customer for a selected digital information product comprising physical media storing customer-selected digital information; (b) sending, from the local site to a remote licensing control center, a release request associated with said selected digital information product in response to the request from the customer; (c) obtaining, at the local site, a unique electronic code sent from the remote licensing control center in response to the release request; (d) authorizing, at the local site, physical production of said selected digital information product in response to obtaining said unique electronic code; (f) generating the selected digital information product, at the local site, by storing on the physical media said customer-selected digital information and by recording on the physical media the unique electronic code; (g) producing media packaging for said selected digital information product; (h) accepting for return from the customer at the local site said selected digital information product comprising physical media storing said customer-selected digital information and said unique electronic code; (i) reading from the returned media, at the local site, said unique electronic code which is stored upon it; (j) identifying from said unique electronic code a licence number of the selected digital information product and details of an original product generation request for the said digital information product; (k) validating the selected digital information product by reporting the electronic code to the remote licensing control center and verifying said electronic code; and (l) preventing the returned media from subsequently being re-used by physical destruction of the media at the local site.