Patent ID: 8495562

Claim:
A method comprising: a) in a graphical development environment provided by a computer system comprising a display, displaying a first icon, wherein: i) the first icon corresponds to a first prompt to be provided to a user by an automated system during an interaction with the automated system; and ii) the first prompt requests the first piece of information from the user and a second piece of information from the user; b) in the graphical development environment, displaying a second icon, wherein: i) the second icon corresponds to a second prompt to be provided to the user by the automated system during the interaction with the automated system only if the first prompt is provided to the user by the automated system during the interaction with the user; and ii) the second prompt requests only the first piece of information from the user and is provided to the user by the automated system during the interaction with the automated system if and only if: i) the first prompt is provided to the user by the automated system during the interaction with the user; and ii) the first piece of information is not recognized in a response by the user to the first prompt; c) in the graphical development environment, displaying a third icon, wherein: i) the third icon corresponds to a third prompt to be provided to the user by the automated system during the interaction with the automated system if and only if: the first prompt is provided to the user by the automated system during the interaction with the user; and the second piece of information is not recognized in a response by the user to the first prompt; and ii) the third prompt requests only the second piece of information from the user; and d) wherein the first icon and the second icon are displayed simultaneously by the computer system, and the first prompt, the second prompt and the third prompt are displayed simultaneously by the computer system.