Patent ID: 7552029

Claim:
A device that provides diagnostic and control capability for equipment from a remote location comprising: an apparatus detached from the equipment comprising a display device, an input device, software executed by the apparatus and a communications device; a hardware controller attached to the equipment to enable monitoring of the equipment by the apparatus through the communications device; and a second hardware controller attached to a second equipment to enable monitoring of the second equipment through the communication device, wherein a unique identifier is stored on an embedded memory of the hardware controller, the unique identifier is compiled using parts of data accommodating decoding specific manufacturing configurations of the equipment, the embedded memory including a database of operating state of the equipment readable by the apparatus detached from the equipment, the specific manufacturing configurations of the equipment includes specific mechanical components of the equipment, and further including the second equipment with a second unique identifier, the second equipment with the second hardware controller being networked with the equipment and the apparatus, the second controller accommodating a reading and writing of the unique identifier information by the apparatus.