Patent ID: 6950503

Claim:
A method for facilitating mediated virtual communication, comprising: receiving, by a mediation system, a request for voice-based communication from a communication device of a calling party, wherein the request for voice-based communication requests commencement of a telephone call between the communication device of the calling party and a communication device of a called party, the request for voice-based communication received regardless of a usage status of the communication device of the called party; automatically evaluating, by the mediation system, contextual information associated with the telephone call, in response to receiving the-request for voice-based communication; automatically preparing, by the mediation system, a list of follow-through options, based on the contextual information; automatically transmitting a message from the mediation system to the communication device of the called party, wherein the message includes the list of follow-through options to be displayed on the communication device of the called party for selection by the called party; receiving, by the mediation system, a response from the communication device of the called party, wherein the response identifies one of the follow-through options as having been selected by the called party; automatically updating a data set in a mediation subscriber profile for the called party in response to receiving the response identifying the selected one of the follow-through options, wherein the updating includes archiving at least one of: identifying information of the calling party; an availability status of the called party during a mediation process for the request for voice-based communication; and information about the follow-through option selected by the called party during the mediation process; and facilitating a mediated follow-through operation based on the selected one of the follow-through options.