Patent ID: 6993118

Claim:
A telecommunication system for accessing personal information relating to a caller; said caller having a home network served by a first special number answering point and being engaged in a special number call with a call taker situated at a second special number answering point serving a remote network distal from said home network; the system comprising: (a) an internetwork communication system coupling a plurality of networks; said plurality of networks including said home network and said remote network; (b) an information store coupled with said internetwork communication system; said information store receiving information contributions comprising personal information from said plurality of networks; said information store transmitting personal information responsive to an information request from any of the plurality of networks; and (c) an identification device for introducing identification information into said internetwork communication system; said identification device identifying said caller to said information store; said information store transmitting said personal information when responding to an information request from said call taker to provide said personal information to said call taker.