Patent ID: 7813960

Claim:
A computer-implemented method of generating a service plan for a refrigeration system customer, the method comprising: acquiring customer type data, customer location data, and customer service history data; analyzing the customer type data, customer location data, and customer service history data; generating, by a computer system, a refrigeration system service plan report showing simultaneously first and second monthly fee amounts payable by the customer, and respective first and second event co-pay amounts, where the first and second monthly fee payment amounts are different from one another; determining, based on input to the computer system received from the customer, a reduced number of service calls for the refrigeration system; analyzing the service plan report; and generating, by the computer system, a service plan analysis report including a controllable variable service cost amount based on at least one of the first and second monthly fee amounts payable by the customer, and a total potential savings amount based on the reduced number of service calls for the refrigeration system.