Patent ID: 8804913

Claim:
A method of tracking a call quality of a call, comprising: receiving, by a processor of a server, a notification of an entry and a termination of the call through a first gateway and a second gateway in a network; obtaining, by the processor, a measurement of the call quality of the call within the network, wherein the measurement of the call quality of the call comprises a measurement of a bandwidth, wherein the measurement of the call quality of the call is calculated at a plurality of times and at a plurality of locations in the network via a plurality of packets of the call; correlating, by the processor, the entry and the termination of the call with the measurement of the call quality of the call to determine a location of the plurality of locations within the network where the call falls below a predefined call quality, wherein the network comprises a plurality of sub networks that are operated by at least two different companies; and informing, by the processor, a calling device and a respective company of the at least two different companies operating the location within the network that the call has fallen below the predefined call quality.