Patent ID: 8526583

Claim:
A method for locally ringing back at least one of a telephone and a computer softphone each having a display with display information, the method comprising: enabling a first ringback management information base (MIB) object defining a digit string; enabling a second ringback MIB defining a caller identification name; dialing the digit string from the at least one of the one of the telephone and the computer softphone, the at least one of telephone and the computer being previously located at a customer premise; receiving the defined digit string at a media terminal adaptor (MTA); locally ringing back the at least one of the telephone and the computer softphone; sending the display information to the display of the at least one of the telephone and the computer without sending any network traffic and without a technician contacting a multiple services operator; and displaying the display information on the display of the at least one of the telephone and the computer.