Patent ID: 7921096

Claim:
A method for interpreting queries with a processing apparatus adapted to process the queries and to provide information from a database management apparatus of a communications facility information system via a graphical user interface, the method comprising: displaying the graphical user interface providing access to the communications facility information system; receiving a reroute query, the reroute query associated with a circuit identifier; accessing the database management apparatus, based on the reroute query, and determining a reroute path of the circuit identifier; displaying the reroute path of the circuit identifier on the graphical user interface; receiving an information query, the information query associated with at least one of communications circuit information and user data; interpreting the information query with the processing apparatus; accessing the database management apparatus, based on the information query, and conducting a search for the at least one of the communications circuit information and the user data, the database management apparatus having been updated with a current status of the communications circuit information and a current status of the user data; and translating and hierarchically displaying a result of the search on the graphical user interface, the result comprising the at least one of the communications circuit information and the user data, the communications circuit information including an item of a communications circuit, the user data including data of a user of the communications circuit, wherein the item and the data are up selectable for displaying information related to an up selected one of the item and the data at a higher hierarchical level and down selectable for displaying information related to a down selected one of the item and the data at a lower hierarchical level.