Patent ID: 8259907

Claim:
A system configured to assist telephone service technicians in repairing communications lines, said system comprising: a memory configured to store test parameters for testing operation of a communications line; an input/output (I/0) unit configured to communicate over the communications line with a network node; an electronic display; and a processing unit in communication with said memory, I/0 unit, and electronic display, said processing unit configured to: measure an operational parameter of communications over the communications line via said I/0 unit; determine whether the operational parameter meets an operational criteria established by at least one test parameter of the test parameters; store the measured operational parameters and a test result indicator as to whether the operational parameters met the operational criteria in said memory; and if the operational parameter met the operational criteria, then display a pass indicator representative of the operational parameter passing a test of the operational parameter, wherein the pass indicator includes at least two of a textual indication, a graphical indicia, and values associated with measurement of the operational parameter that are simultaneously displayed; otherwise, if the operational parameter did not meet the operational criteria, then: display a fail indicator representing that the operational parameter did not pass the test on said electronic display, wherein the fail indicator includes at least two of a textual indication, a graphical indicia, and values associated with measurement of the operational parameter that are simultaneously displayed; display possible causes for the operational parameter failing the test on said electronic display; display recommendations for correcting at least one possible problem that lead to the operational parameter not passing the test on said electronic display.