Patent ID: 8548842

Claim:
A method for assessing the effective delivery of Quality Function Deployment (QFD) design planning, comprising: associating a plurality of lowest detail level QFD requirements with one or more of a plurality of second level QFD requirements, wherein the QFD requirements are defined for a design of a product or service and the second level is a next level above the lowest detail level; implementing the lowest level QFD requirements and the second level QFD requirements; receiving, via a computing device, an implementation grade for the plurality of lowest detail level QFD requirements, wherein the implementation grade is an indicator of how effective a corresponding lowest detail level QFD requirement has been implemented; determining, via a computing device processor, an implementation score for each of the plurality of second level QFD requirements by averaging the implementation grades of each lowest detail level QFD requirement that is associated with a corresponding second level QFD requirement to determine the implementation score of the corresponding second level QFD requirement, wherein the implementation score is an indicator of how effective the corresponding second level QFD requirement has been implemented; comparing, via a computing device processor, the implementation scores to predefined implementation score thresholds; categorizing, via a computing device processor, implementation success for each of the second level QFD requirements as one of low success, medium success or high success based on the comparison of the implementation scores to the predefined implementation score thresholds; and prior to releasing the product or service to customers, executing remedial actions based on the second level QFD requirement being categorized as low success.