Patent ID: 8589213

Claim:
A metrics collection and analysis computer system architecture, comprising: a plurality of account opening data sources including at least one component of an account opening system and a local entity computer data source storing account opening data; at least one database storing metrics data associated with the account opening system; a computer system configured for communication with said plurality of account opening data sources, said local entity computer data source and said at least one database, and including: a data acquisition layer, acquiring the account opening data from said plurality of account opening data sources including the at least one component of the account opening system and the local entity computer data source at a first predetermined frequency, and transmitting the account opening data at a second predetermined frequency; a data processing layer processing the account opening data, said processing comprising receiving the account opening data from said data acquisition layer, extracting amount values responsive to the account opening data representing performance metrics associated with the account opening system received from said plurality of account opening data sources to at least one interface file, generating at least one table using input from the at least one interface file, and saving the at least one table in said database; and an information delivery layer generating and delivering a plurality of account opening reports representing the metrics collection and analysis responsive to at least one of the at least one interface file and the at least one table.