Patent ID: 8923497

Claim:
A method of receiving a communication, comprising: receiving, at a line monitor between a Private Branch Exchange (PBX) device and an external telephone network, a request from a second communication participant to establish communication, wherein the request includes a public alphanumeric call number associated with a first communication participant; using the line monitor to automatically establish a connection with a compliance node in response to receiving the request that includes the public alphanumeric call number, wherein the line monitor sends line state information to the compliance node; sending, from the compliance node to the PBX device, a non-public alphanumeric call number associated with the first communication participant; using the PBX device to include the first communication participant in a 3-way call between the first communication participant, the second communication participant, and the compliance node by conferencing in the first communication participant using the non-public alphanumeric call number received from the compliance node; and providing to the compliance node at least a portion of the communication between the first and second communication participants, wherein the compliance node performs compliance processing with respect to said at least a portion of the communication between the first and second communication participants.