Patent ID: 6891932

Claim:
A method for providing voice activated seamless access to a plurality of disparate data sources and voice repositories in a single phone call session, the method comprising the steps of: logging on by a user; recognizing voice commands issued by the user comprising: automatically identifying the context of the recognized commands, by analyzing the recognized voice commands; automatically identifying the data sources and voice repositories required to be accessed, using the identified context; and automatically identifying the information desired by the user, by analyzing the recognized voice commands, the information pertaining to the identified contexts, without the user being prompted for inputs; interpreting the voice commands; extracting the identified information from the identified data sources and voice repositories; presenting the extracted information to the user; wherein said logging step further comprises the steps of; placing a call to a telephony platform by the user; holding the call on an incoming leg by the telephony platform; creating an outbound leg by the telephony platform to a server; directing extractors for a VoiceXML stream for authenticating the user; and authenticating the user.