Patent ID: 8150706

Claim:
A method for refilling prescriptions comprising: providing a first computer system at a central station remote from a pharmacy; receiving at the first computer system at the central station a Voice-over-Internet Protocol (VoIP) telephone call from a caller relating to a prescription refill request; obtaining refill information from a caller using the first computer system at the central station during the VoIP telephone call; establishing a first communication path between the first computer system at the central station and a second computer system remote from the central station; requesting refill authorization from the second computer system by the first computer system at the central station using the first communication path; if a refill authorization is not obtained by the first computer system, automatically contacting a doctor's office using the first computer system to request a refill authorization from the doctor's office; and if a refill authorization is obtained by the first computer system, communicating a refill confirmation to a caller during the VoIP telephone call; establishing a second communication path between the second computer system and a third computer system at a pharmacy, transmitting the refill information to the third computer system at the pharmacy over the second communication path, and re-filling the prescription at the pharmacy.