Patent ID: 8041575

Claim:
A method for enabling voice driven interactions among multiple interactive voice response (IVR) systems, said method comprising: receiving a telephone call from a user to a first IVR system to begin a transaction; programmatically contacting, by said first IVR system, at least one additional IVR system, wherein said contacting comprises invoking tasks on said additional IVR system, and wherein said tasks require input from said user; automatically transferring said telephone call from said first IVR system to said additional IVR system to allow exclusive communication only between said additional IVR system and said user; receiving, by said additional IVR system, said input from said user so that said input is not supplied to said first IVR system; completing, by said additional IVR system, said tasks using said input from said user to create task results; automatically sending said task results from said additional IVR system to said first IVR system; automatically transferring said telephone call from said additional IVR system back to said first IVR system; and completing said transaction between said user and said first IVR system.