Patent ID: 8495147

Claim:
A method comprising: collecting a first communication, wherein the first communication has content in a first media type, wherein the content in the first media type is a voice message; collecting a second communication, wherein the second communication has content in a second media type, wherein the content in the second media type comprises text from at least one of a text message or an email message; analyzing the content in the first communication and the second communication to determine if the first communication and the second communication are part of a common conversation thread between two or more users, wherein the common conversation thread has at least two common users and common content, and wherein the common content includes content other than a common address; in response to determining that the first communication and the second communication are part of the common conversation thread, converting at least the first communication to a common media type, wherein the common media type is the second media type; creating a comprehensive document having a display for the common conversation thread that includes content from the first communication and content from the second communication, wherein content from the first communication and the second communication is expressed in the comprehensive document using the common media type, and wherein the content in the correspondence document includes content other than a common address; providing to a user the comprehensive document as a representation of the content of the first communication and the content of the second communication, wherein the comprehensive document is displayed to the user as a text document, and wherein the content includes content other than a common address; collecting a third communication related to the common conversation thread; determining that the third communication has been marked as private by one of the at least two common users, wherein the one of the at least two common users is a recipient of the third message; and removing the third communication from the comprehensive document.