Patent ID: 8918420

Claim:
A computer for facilitating administrative actions for a mobile device, the computer comprising an Application Processing Interface (API), the computer configured to communicate with disparate domains and a work station device over a data network, each given domain comprising a domain API, an administration service and a user and configuration domain database storing information about one or more mobile devices associated with the given domain, and the computer further configured to execute instructions comprising: providing a search page comprising names of the disparate domains with which the computer is in communication and a search field to receive a search request, wherein the search page is configured to be displayed by the work station device and the names of the disparate domains are displayed prior to receiving the search request; receiving, from the work station device, the search request for user mobility information associated with a specific mobile device; using the API to make calls to each of the domain APIs in the disparate domains, each of the calls configured to cause each of the domain APIs to access the respective user and configuration databases to search for the user mobility information; receiving search results from the domain APIs, the search results identifying at least one domain storing the user mobility information and the identified domain is associated with the specific mobile device; providing a direct link between the work station device and the administrative service of the identified domain; and facilitating the work station device retrieving additional information from the identified domain without logging into the administrative service of the identified domain.