Patent ID: 8683050

Claim:
One or more computer-readable storage devices that store executable instructions to have a first request served by a service provider, wherein the executable instructions, when executed by a computer, cause the computer to perform acts comprising: receiving the first request from a user; determining a type of service to which the first request relates; identifying a service provider that provides said type of service for said user, said first request comprising a first text string that identifies said type of service and a second text string that describes information to be provided by said service provider, there being a choice of plural providers that can provide said type of service identified by said first text string, there being one specific type of service associated with said first text string; converting said first request into a second request, wherein said second request is in a format accepted by said service provider; and communicating, to a machine associated with said user, a redirection instruction that instructs said machine to issue said second request to a site associated with said service provider.