Patent ID: 8542813

Claim:
A method for facilitating communication comprising: receiving an indication that a caller desires to camp on a telephone associated with a campee; in response to the indication, assigning the caller to a camper queue storing a prioritized list of a plurality of callers camping on the telephone associated with the campee; providing the prioritized list to the campee to allow the campee to set the order of the plurality of callers camping on the telephone associated with the campee; receiving information from the campee indicative of an order of the prioritized list; setting the order of the prioritized list in response to information provided by the campee; monitoring the apparent availability of the campee to receive a call by receiving the apparent availability from at least one presence user agent associated with the campee; monitoring the apparent availability of the caller to participate in a call by receiving the apparent availability from at least one presence user agent associated with the caller; and in response to an indication that the campee appears available to receive a call and to attainment by the caller of the highest priority in the prioritized list, automatically providing an indication to the caller that the campee appears available to receive the call only if the caller appears available and if, based on information received from a presence user agent, the caller appears unavailable, moving the caller to a new location in the prioritized list.