Patent ID: 7991652

Claim:
A computer-implemented method for tracking a product, comprising: receiving at a processor, from a manufacturer, product identification information that identifies a product, wherein the product is leased to a consumer by a third-party non-consumer after the manufacturer has sold the product to the third-party non-consumer; receiving, at the processor, product possession information from the leasing consumer; receiving recall information; storing the product identification information, product possession information, and recall information in a database connected to the processor; when the product is subleased, updating the product possession information; determining whether instructions on how to use to the product are available in the database; providing instructions on how to use the product based on the product possession information wherein the instructions are based on the product identification information or providing information on how or where to receive instructions; and outputting information, including an email address, on a previous owner based on the product possession information and based on one or more of the product identification information or product identification number.