Patent ID: 7613695

Claim:
A relationship management system adapted to be used with a processor, a database and a display device, comprising: a computer readable medium; a database storage routine stored on the computer readable medium and adapted to store, within the database, user information within a plurality of user folders for a plurality of users of the relationship management system, contact information within a plurality of contact folders for one or more contacts, a reference to one or more user folders within each contact folder, the database storage routine further adapted to identify the references within each contact folder to store a plurality of contact-user pairs, wherein each contact-user pair defines a relationship between one of the contacts stored within the database and one of the plurality of users of the relationship management system; a reference routine stored on the computer readable medium and adapted to be executed on the processor to access the database to determine which of the plurality of users of the relationship management system is a member of any of the plurality of contact-user pairs, wherein each of the contact-user pairs indicates that one of the plurality of users knows a specified contact; and a display routine stored on the computer readable medium and adapted to be executed on the processor to display, on the display device, the indication of the determined one or more of the plurality of users that know the specified contact, wherein the displayed users did not initiate the display routine.