Patent ID: 8434095

Claim:
A software product comprising one or more non-transitory machine readable mediums including executable instructions, wherein the instructions upon being executed on at least one computer causes the at least one computer to perform activities comprising: detecting a first event of an enterprise application, wherein the enterprise application is associated with an organization and comprises a plurality of software programs, each of the plurality of software programs being from a different vendor; characterizing event data associated with the first event into formatted first event data that is in a microblog compatible format of no more than 140 characters in length suitable for uploading to a microblog server; creating a first event post message by a first microblog client, the first event post message containing said formatted first event data; uploading the first event post message from the first microblog client to the microblog server; detecting a second event of the enterprise application, the second event being an error in executing the enterprise application; converting data associated with the second event into formatted second event data in the microblog compatible format; creating a second event post message by a second microblog client, the second event post message containing the formatted second event data with information about said error; and uploading the second event post message from the second microblog client to said microblog server.