Patent ID: 8457616

Claim:
A wireless interface, comprising: a memory storing computer instructions; a detection device coupled to the memory, wherein the detection device when executing the computer instructions detects a service deficiency in a portion of communication services supplied to a plurality of residences by a central office, wherein the service deficiency is based on a signal-to-noise ratio not meeting a desired threshold without an outage of the portion of the communication services affected by the service deficiency, wherein the central office is coupled over first communication lines to a cross-connect operating in a service area interface, wherein second communication lines connect the plurality of residences with the service area interface; a monitor device coupled to the memory and the detection device and co-located at the service area interface, wherein the monitor device when executing the computer instructions monitors communications between the central office and the service area interface without monitoring communications between the service area interface and the plurality of residences to detect the service deficiency, wherein the monitored communications are associated with the plurality of residences; and a controller device coupled to the memory, wherein the controller device when executing the computer instructions performs operations comprising: directing a wireless transceiver to establish communications with a wireless station in response to the detected service deficiency, and directing the cross-connect to provide communication services to a portion of the plurality of residences affected by the detected service deficiency by way of the wireless transceiver to bypass the first communication lines while delivering the communication services to the portion of the plurality of residences over the second communication lines, wherein the detection and controller devices are co-located with the cross-connect at the service area interface, and wherein the service area interface is remotely located from each of the plurality of residences for distributing the communication services to each of the plurality of residences.