Patent ID: 8742893

Claim:
A wireless communication device, comprising: a processor; and a storage medium comprising instructions that, when executed by the processor, cause the processor to perform operations comprising: receiving a first message having a voice format; receiving a second message having a text format; receiving a third message having an e-mail format; and determining, based on the formats of the messages received, classification information corresponding to each of the messages received; wherein determining the classification information, corresponding to each of the messages received, based on the respective formats, comprises: determining, in connection with the first message, based on the voice format, first classification information by searching, using voice-recognition software programmed into the wireless communication device, a body of the first message for a pre-identified item selected from a group of items consisting of a pre-identified intra-voice-message word and a pre-identified intra-voice-message phrase; determining, in connection with the second message, based on the text format, second classification information by searching, using text-recognition software programmed into the wireless communication device, a body of the second message for a pre-identified item selected from a group of items consisting of a pre-identified intra-text-message word and a pre-identified intra-text-message phrase; and determining, in connection with the third message, based on the e-mail format, third classification information by extracting an e-mail address from the third message.