Patent ID: 7526322

Claim:
A method of real-time monitoring of operational status of elements of a communications network, wherein the elements are for processing of customers communication traffic through the network, the method comprising steps of: receiving operational status messages produced by a first one of the communication traffic processing elements for a local log function of the first element, in real-time as the first element generates the messages, via a streaming communication session; concurrently receiving operational status messages produced by a second one of the elements for processing of customers communication traffic through the network for its local log file in a form intended for network operations personnel, via a streaming communication session as the second element generates the messages in real-time; parsing each of the messages received from the first communication traffic processing element, to extract relevant operational data; populating fields of first records in a database with the data extracted by the parsing of the messages received from the first communication traffic processing element; parsing each of the messages received from the second communication traffic processing element to extract data; populating fields of second records in the database with the data extracted by the parsing of the messages received from the second communication traffic processing element; processing at least some first and second records from the database; and providing a display based on results of the processing of first and second records from the database.