Patent ID: 7349964

Claim:
A method, comprising: obtaining and storing information of an event in a motor vehicle which is an interaction between a user and the motor vehicle, wherein the obtaining includes monitoring the event as it occurs using sensors internal to the motor vehicle, recording user ID information, a cumulative session identifier for the event, and a duration of the event corresponding to the session identifier, determining a cumulative number of uses of a subcomponent of the motor vehicle that caused the event, storing the cumulative number of uses of the subcomponent of the motor vehicle that caused the event in a storage device, determining a sequence of use for a plurality of subcomponents of the motor vehicle, and storing the sequence of use for the plurality of subcomponents of the motor vehicle in the storage device; and transmitting the information of the event from the motor vehicle to a location which is remote from the motor vehicle to analyze the information of the event to identify a problem or an abnormal condition of the motor vehicle, wherein the information of the event includes the cumulative number of uses of the subcomponent of the motor vehicle that caused the event, the sequence of use for the plurality of subcomponents of the motor vehicle, the user ID information, the cumulative session identifier for the event, and the duration of the event corresponding to the session identifier.