Patent ID: 7436940

Claim:
A method to make a reply call to a voice mail message, comprising: receiving a communication request from a voicemail server, the communication request resulting from a subscriber accessing, from an accessing number, a voicemail message created by a caller via the voicemail server, the voicemail message accessed from a plurality of voicemail messages, further resulting from the voicemail server presenting the user with the plurality of voicemail messages, further resulting from, after presentation of the plurality of voicemail messages, providing a user prompt for a user to indicate which of the plurality of voicemail messages to call back, and further resulting from the subscriber indicating the voicemail message from the plurality of presented voicemail messages for connecting the subscriber with the caller; connecting a communication between the subscriber and the caller without utilization of the voicemail server, wherein connecting a communication between the subscriber and the caller includes routing the communication through a directory number associated with the subscriber, such that the communication appears to originate from the directory number associated with the subscriber to facilitate creation of a billing record entry associated with the directory number, the directory number being different than the accessing number; receiving a dual tone multi frequency (DTMF) signal from the subscriber; determining whether the received DTMF signal indicates a desire to reconnect the subscriber with the voicemail server; and in response to determining that the received DTMF signal indicates a desire to reconnect the subscriber with the voicemail server, reconnecting the subscriber with the voicemail server.