Patent ID: 7379535

Claim:
A system for evaluating the performance of an inter-messaging network, the inter-messaging network featuring a plurality of voice mail systems, each voice mail system being serviced by redundant network interface sub-systems that respond to voice mail requests, the system comprising: an examining device connected to the inter-messaging network, the examining device configured to prompt a user to identify a particular voice mail system to be evaluated on the inter-messaging network, to verify if each redundant network interface sub-system on the identified voice mail system is responsive to network communication, a redundant network interface sub-system being configured to service a request from a remote voice mail system for a data file within a local voice mail system; to prompt the user to select a particular redundant network interface sub-system of at least one of a plurality of redundant network interface sub-systems that was verified to be responsive to network communications; to request a test data file from a particular redundant network interface sub-system on the identified voice mail system; and to display a result of a request attempt, wherein the result is indicative of the performance of the redundant network interface sub-system being evaluated.