Patent ID: 7688810

Claim:
A method comprising: activating, based on a user selection, silence suppression for a transmission over a communications network; presenting, to the user, a list of comfort signal choices selectable from a database for inserting into the transmission; receiving, from the user, a selection of a desired comfort signal from among the list of comfort signal choices, the desired comfort signal having a frequency between approximately 330 Hz and 3.4 KHz representing a specific noise color, the specific noise color being defined by a combination of eight bits of information which uniquely identifies the specific noise color; receiving, from the user, one or more user-defined triggering events that trigger the addition of the desired comfort signal, wherein the one or more user-defined triggering events include exceeding a threshold value of a monitored delay, a jitter, or packet and signal strength loss that exceed predetermined parameters; monitoring packet transmission to isolate the one or more user-defined triggering events; and selectively adding the desired comfort signal to the transmission during periods of silence, as background noise, or during periods of silence and as background noise, in reaction to triggering of the one or more user-defined triggering events.