Patent ID: 8290127

Claim:
A method comprising: receiving an event trigger indicating that a notification message is to be delivered to a plurality of recipients, wherein the event trigger is associated with the notification message and a notification list including the plurality of recipients; saving a file representing the notification message associated with the event trigger; identifying contact information associated with each of the plurality of recipients; initiating outbound packetized calls to more than one of the plurality of recipients; determining whether a first recipient of the plurality of recipients answers a first call associated with the outbound packetized calls, the first call placed to a first telephone address included in the contact information associated with the first recipient; in response to determining that the first recipient answered the first call, connecting the first call to a multicast server to deliver the notification message during the first call via the multicast server; and in response to determining that the first recipient did not answer the first call: initiating a second call to a second telephone address included in the contact information associated with the first recipient; and Simultaneously initiating an email message to an electronic mail address included in the contact information associated with the first recipient, wherein the email message includes the notification message.