Patent ID: 7367808

Claim:
A method of reducing employee turnover comprising the steps of: accumulating data from an employee on a plurality of aspects of supervisor performance by delivering a data collection module to the employee on a computer, wherein the data collection module comprises an employee retention module comprising means for training the employee in assisting in employee turnover reduction among co-workers; processing the accumulated data to rank the plurality of aspects of supervisor performance; determining an appropriate training module for improving a lowest-ranked aspect; delivering the training module to the supervisor; after the supervisor has completed the training module, assessing the supervisor in the lowest-ranked aspect; if the assessing step determines that the supervisor is still deficient in the lowest-ranked aspect, redelivering the training module to the supervisor; and if the assessing step determines that the supervisor is no longer deficient in the lowest-ranked aspect, recommending at least one exercise to the supervisor to be performed with an employee for enhancing trust therebetween.