Patent ID: 8195491

Claim:
A computer system configured to determine relative performance of an organization, the computer system comprising: at least one computer; and a computer-readable medium coupled to the at least one computer having instructions stored thereon which, when executed by the at least one computer, cause the at least one computer to perform operations comprising: determining a performance value for an organization that measures outcomes of benefit achieved by the organization, the determination including weighting outcomes that are a consequence of the organization's operation and that impact pre-existing realities; determining an effectiveness value as a ratio of the determined performance value and an operating cost of the organization; determining, using the determined performance value and the determined effectiveness value, a relative performance measure for the organization that reflects performance of the organization relative to at least one of the organization's past performance and performance of other organizations; and providing output based on the determined relative performance measure for the organization, wherein determining the performance value for the organization that measures outcomes of benefit achieved by the organization comprises determining a performance value for a public sector organization that measures outcomes of social benefit achieved by the public sector organization; wherein weighting outcomes that are a consequence of the organization's operation and that impact pre-existing realities comprises weighting outcomes that are a consequence of the public sector organization's operation and that impact pre-existing social realities; wherein determining the effectiveness value as a ratio of the determined performance value and the operating cost of the organization comprises determining a cost-effectiveness value as a ratio of the determined performance value and an operating cost of the public sector organization; wherein determining, using the determined performance value and the determined effectiveness value, the relative performance measure for the organization that reflects performance of the organization relative to at least one of the organization's past performance and performance of other organizations comprises determining, using the determined performance value and the determined cost-effectiveness value, a relative public performance measure for the public sector organization that reflects performance of the public service organization relative to at least one of the public sector organization's past performance and performance of other public sector organizations; and wherein providing output based on the determined relative performance measure for the organization comprises providing output based on the determined relative public performance measure for the public sector organization.