Patent ID: 7113956

Claim:
A computer-implemented method for managing knowledge data in a knowledge database, comprising: capturing and storing existing knowledge data in the knowledge database based on a predetermined format of selected information categories grouped in a plurality of workflows, wherein each of said workflows includes a sequence of steps, wherein each step is linked to at least one other step in chronological or logical manner, and each step is built through a user defined form of a plurality of different forms having information fields containing one or more links; abstracting the captured knowledge data using meta data; organizing the abstracted captured knowledge data into an index in the knowledge database having information including links between related knowledge data, the index structured according to the abstracted captured knowledge data; acquiring new knowledge data by using user-defined forms of said plurality of different forms; capturing and storing the new knowledge data in said predetermined format; and updating the knowledge database to include the new knowledge data and links between the new knowledge data and related knowledge data.