Patent ID: 8190449

Claim:
A method for managing a returns process in response to product alerts, the method comprising: receiving, at a medical center, an alert related to a product at the medical center; processing, by a processor at a web application, the alert into a database; initiating, by the processor, a return of the product based on the alert; receiving, by the processor, an alert handling advice related to the return of the product at the medical center; facilitating, by the processor, the return of the product from the medical center to a vendor based on the alert handling advice; updating, by the processor, an inventory of the product at the medical center to reflect the return of the product; recording, by the processor, a responsive action taken at the medical center for the return of the product; receiving, by the processor, financial information related to the return, by the medical center, of the product; and aggregating, using the processor, the financial information with the alert.