Patent ID: 7088987

Claim:
An interactive voice response system for pre-paid wireless services comprising: a peripheral device in communication with a mobile switching system, the mobile switching system capable of communicating with a wireless device, an IVR application on the peripheral device comprising a menu driven system adapted to receive information from a customer, an intelligent peripheral communicating with the peripheral device, wherein the intelligent peripheral plays voice messages through a voice path to the mobile switching system, wherein the peripheral device directs the customer to interact with the IVR application and connects the intelligent peripheral with the mobile switching system when an IVR service for the customer is required, and wherein the menu driven system responds to the information received from the customer by reciting a rate plan that is the current rate plan and features of the customer, the rate plan and features corresponding to the rate plan and features for calls made using the wireless device, and wherein the rate plan is provided to the customer by the intelligent peripheral through the voice path, and wherein the wireless device automatically provides a mobile identification number to identify the wireless device and an account associated with the wireless device; wherein the customer is prompted to enter a passcode, the IVR application providing IVR service upon receipt of a valid passcode associated with the mobile identification number.