Patent ID: 8510196

Claim:
A method comprising: (a) receiving from a computing device, at an enhanced claims processing server, a claim number related to an insurance claim associated with damage to an insured item; (b) determining, at an enhanced claims processor, whether or not the claim number is valid; (c) when the claim number is valid, transmitting instructions to the computing device about how to capture image data related to the damage of the insured item; (d) in response to the instructions, receiving a set of image data related to the damage to the insured item; (e) applying a predetermined set of rules to determine, at the enhanced claims processor, whether or not each one of the set of image data is acceptable; (f) when at least one of the set of image data are not acceptable, repeating steps (c)-(e) until all of the set of image data are acceptable; and (g) analyzing, at the enhanced claims processor, the set of image data to determine a damage estimate for the damage to the insured item.