Patent ID: 8693030

Claim:
A management apparatus which manages a printing apparatus, comprising: a first acquisition unit configured to acquire a number of sheets to be printed included in a print request from a client; a second acquisition unit configured to acquire an actual performance number of sheets printed out based on history information of one job corresponding to the print request from the printing apparatus; a calculation unit configured to calculate a number of printed confirmation sheets of the one job by subtracting the acquired number of sheets to be printed by the first acquisition unit from the acquired actual performance number by the second acquisition unit; a first analyzing unit configured to analyze, corresponding to each of a plurality of jobs processed by the printing apparatus, whether the number of printed confirmation sheets exceeds a first threshold; a second analyzing unit configured to analyze that the job, which is analyzed that the number of printed confirmation sheets exceeds the first threshold, frequently occurs when the number of the jobs exceeds a second threshold in a preset time period; and a third analyzing unit configured to analyze, by using history information about replacement of components of the printing apparatus, history information about operations performed by an operator, and actual performance information of calibration from the printing apparatus, an abnormality of the printing apparatus when the second analyzing unit analyzes that the job frequently occurs, wherein the number of printed confirmation sheets is a number of sheets printed for at least one of a confirming adjustment of a hue to a customer's favorite, a confirming adjustment of a printing position and a continuous test printing to cause the printing apparatus to stably operate.