Patent ID: 7958189

Claim:
A system for mapping user experiences over a network, the system comprising: a server having a communication component for: communicating with a user via a client device over the network and a resource provider via a resource device over the network; and the server having a processing component for: tracking user navigation events through a network site of the resource provider, identifying a user experience path for the user through the network site of the resource provider based on the tracked user navigation events, generating user experience data based on the identified user experience path, identifying recurring user navigation events based on repetitive accesses by the user to particular pages of the network site of the resource provider, and generating a map of user navigation events including recurring user navigation events by the user through the network site of the resource provider, wherein the map further comprises one or more eddies that occur when the user repeatedly accesses the particular pages of the network site, and wherein the map comprises visual path data of the user experience path related to user navigation events including recurring user navigation events between particular pages of the network site of the resource provider.