Patent ID: 8503988

Claim:
A method for providing a voicemail password reset feature, the method comprising: receiving, at a voicemail system, a password reset request message originating from a home location register, wherein the password reset request message was generated by a mobile device in response to a selection made by way of a visual voicemail interface on the mobile device, and the password request message comprises mobile device information appended by the home location register; resetting, by the voicemail system, in response to receiving the password reset request message, a current password to a default password; generating, by the voicemail system, a boot message request comprising a request to generate a boot message comprising the default password and instructions directed to a short message service center to instruct the short message service center to send the boot message to the mobile device; and sending, by the voicemail system, the boot message request to the short message service center.