Patent ID: 7684959

Claim:
A method in a computer system for displaying on a display device a stability index, the method comprising: collecting user disruption data from one or more computing devices for a time period; adjusting the user disruption data to create adjusted user disruption data wherein adjusting comprises at least one selected from a group comprising: applying weights to the adjusted user disruptions data to create weighted adjusted user disruption data such that user disruptions that occurred more recently are given a greater weight than user disruptions that occurred further in the past; and giving a greater weight to user disruptions that are more intrusive than user disruptions that are less intrusive; calculating the stability index value using the adjusted user disruption data wherein the stability index is a calculated scaled value that can be used to objectively compare performance for at least one of software and hardware; displaying the stability index value for a plurality of time periods; and using the stability index to at least one selected from a group comprising: identify problems with software applications; and identify problems with hardware elements.