Patent ID: 8849911

Claim:
A method comprising: receiving a content report from a reporting user of a social networking system, the content report identifying reported content that is allegedly inappropriate content, the reported content posted by a content owner; receiving an indication from the reporting user about whether the reported content is related to the reporting user; responsive to receiving the indication that the reported content is related to the reporting user, initiating a social resolution process, the social resolution process comprising: sending one or more resolution options for display to the reporting user, the resolution options comprising one or more social interactions to be performed by the reporting user in the social networking system, receiving from the reporting user a selection of a resolution option, and performing the one or more social interactions associated with the selected resolution option on behalf of the reporting user in the social networking system without involvement of a human agent administrator; responsive to receiving the indication that the reported content is not related to the reporting user, initiating a content review process to determine whether the reported content is inappropriate.