Patent ID: 8683547

Claim:
A security server for managing adaptive security zones in complex business operations, comprising: a server computer including a computer memory, the computer memory being configured to include a security manager module executable on the server computer, the security manager module being coupled to a rules engine, via a data network, adapted to receive events from a plurality of sources, and the security manager module being configured to: (a) receive a notification from the rules engine regarding an event triggering a security rule; (b) automatically establish a new security zone based at least in part on the contents of the notification, said new security zone extending to at least one remote independent agent of handling calls from customers seeking products or services from a contact center of an enterprise, wherein the at least one remote independent agent works at an agent station that is outside of boundaries of the enterprise; (c) determine one or more components and the at least one remote independent agent affected by the new security zone; and (d) notify each affected component and the at least one remote independent agent of one or more security rules to be enforced by on the component to facilitate the establishment of the new security zone.