Patent ID: 8346875

Claim:
A method of ranking emails within an email system, comprising: an email server monitoring actions of a plurality of email users of the email system, including monitoring actions of a plurality of recipients of each of a plurality of emails; and the email server ranking each email of the plurality of emails based on the monitored actions of the plurality of recipients of the email; wherein for each email the email server creates an email thread that includes interactions between two or more of the plurality of email users; wherein the email server ranking generates at least two ranking scores for each email thread, a first ranking includes a system score that determines an importance of the email thread relative to all other email threads in the email server, a second ranking that includes a user score that determines an importance of the email thread to a particular user, wherein the system score and the user score is applied to each email thread based on a relationship between sender and the plurality of recipients of the email thread; wherein the system score and the user score of each email thread dynamically increases or decreases as the plurality of recipients receive and act on the email thread; wherein each subsequent response by other senders to subsequent responses in the email thread further modifies the system score and the user score; wherein in each user is allowed to attach a deliverable action to each email thread; and wherein the system score and the user score of each email thread having a deliverable action increases as a deliverable date approaches.