Patent ID: 6885991

Claim:
A system for processing sortation information spoken by a user, and for generating a return signal with a computer for transmission back to the user on a telephony system in response to sortation information spoken by the user, comprising: a wireless telephony set being operative to: receive sortation information spoken by a user; send the sortation information to a first modem, the first modem being operative to: send spoken sortation information from the wireless telephony set to a second modem through the telephony system; the second modem being operative to: receive spoken sortation information from the first modem; send spoken sortation information to a computer; and the computer being operative to: receive the spoken sortation information from the second modem; generate a return signal comprising an voice signal and a data signal in response to the spoken sortation information; send the voice signal and the data signal to the second modem; the second modem further operative to: encode the data signal with the voice signal for transmission to the first modem through the telephony system; the first modem further operative to: decode the data signal and the voice signal from the second modem into the separate voice signal and data signal; send the voice signal to the wireless telephony set; and the wireless telephony set further operative to: receive the voice signal from the computer.