Patent ID: 7603590

Claim:
An information processing system comprising a plurality of information processing apparatuses connectable to a management server via a communication network, each of the plurality of information processing apparatuses comprising: a communication device that notifies a plurality of first maintenance information and second maintenance information on at least one image forming apparatus to the management server, wherein the plurality of first maintenance information are indicative of a status of the image forming apparatus and the second maintenance information is counter information including an output face count in the image forming apparatus; a storage device that stores the plurality of first maintenance information and the second maintenance information during a failure in communication with the management server; and a control device that is operable, in the timing when the failure in communication has been recovered, to cause said communication device to notify the management server of only part of the plurality of first maintenance information, which is collected and stored in the storage device during the failure in communication, without notifying the management server of the rest of the plurality of first maintenance information in the storage device, and to notify the management server of the second maintenance information, which is newly collected and stored in the storage device, even if the second maintenance information is generated in a plurality of timings, during the failure in communication.