Patent ID: 8837682

Claim:
A method of determining the stability of a telephone line in a network, said method comprising: (i) determining an expected value for each of a plurality of parameters associated with a test telephone line, wherein the expected value is based on previously measured values of the respective parameter for said test telephone line; (ii) for each of the plurality of parameters, determining a deviation value based on the variation of previously measured values for said parameter across a plurality of telephone lines; (iii) generating individual parameter performance indicators for each of the plurality of parameters associated with the test telephone line, wherein the individual parameter performance indicator for a given parameter is a function of the difference between the present value of that parameter and the expected value for that parameter for the test telephone line, the deviation value for that parameter, and a weighting factor dependent on both the present value of that parameter and the expected value of that parameter; (iv) generating a performance indicator for the test telephone line based on the sum of the individual parameter performance indicators for each of the plurality of parameters of the test telephone line.