Patent ID: 8897423

Claim:
A method of making a call from a calling party to a called party, comprising: at a phone service provider apparatus, receiving from the calling party a phone number of the call of the called party; identifying a first geographic location of the calling party; determining a first default language associated with the first geographic location; identifying a second geographic location of the called party based on the phone number of the called party; determining a second default language associated with the second geographic location; selecting a first prompt language from one of the determined first default language and the second default language to provide prompts to the calling party; selecting a second prompt language from one of the determined first default language and the second default language to provide prompts to the calling party; prompting the calling party to select a calling party language comprising either the first prompt language or the second prompt language to convey messages to the calling party using the calling party language; prompting the called party to select a called party language comprising either the first prompt language or the second prompt language to convey messages to the called party using the called party language; storing the calling party language to a calling party user profile associated with the calling party for subsequent prompt language selection; storing the called party language to a called party user profile associated with the called party for subsequent prompt language selection; and retrieving data for the first prompt language for the calling party and data for the second prompt language for the called party during a subsequent call from the calling party to the called party.