Patent ID: 6968321

Claim:
A method for remote operator interface with a self-service financial transaction terminal, comprising: providing a plurality of web-based, customer-inaccessible applications for remote operator functions on the self-service financial transaction terminal, said remote operator functions being selected from a group of remote operator functions consisting of a reboot function, a stop function, a stop immediately function, a start function, a configure function, a view configuration function, a view software release information function, a view status function, a view integrated network controller and host connection status function, a start peruse function, a view event logs function, a view event logs in real-time function, a write event logs to file function, a start back administration function, a start command shell function, and an initialize personal identification number encryption keys function; allowing a remote operator at a remote operator interface client computing device to access the self-service financial transaction terminal via a browser application of the remote operator interface client computing device; receiving the remote operator's entry of a user identification by the self-service financial transaction terminal from the remote operator interface client computing device; displaying a menu of the self-service financial transaction terminal operator functions for the remote operator at the remote operator interface client computing device by the self-service financial transaction terminal; receiving the remote operator's selection of at least one of the self-service financial transaction terminal operator functions by the self-service financial transaction terminal from the remote operator interface client computing device; and allowing the remote operator at the remote operator interface client to access one of the plurality of web-based, customer-inaccessible applications on the self-service financial transaction terminal for the selected self-service financial transaction terminal operator function.