Patent ID: 7327833

Claim:
A method of providing a telecommunications services menu accessible via a voice interactive system, comprising: placing a call at a subscriber switch for voice interactive services; routing the call to a network component for voice interactive services; receiving a request at the network component for a voice menu of available telecommunications services; at the network component, querying a subscriber customer profile for a list of telecommunications services available to a subscriber based on telecommunications services subscribed to by the subscriber wherein querying the subscriber customer profile includes passing a calling line identification associated with a calling line from which the subscriber is calling to a customer profile database wherein the subscriber customer profile is located without subscriber input based on the calling line identification; returning the list of telecommunications services available to the subscriber from the customer profile to the network component wherein the customer profile is matched to the subscriber based on the calling line identification; at the network component, constructing a voice prompt for providing the list of telecommunications services available to the subscriber; and providing the list of telecommunications services available to the subscriber; wherein the list telecommunications of services available to the subscriber varies solely based on the telecommunications services subscribed to by the subscriber.