Patent ID: 8660255

Claim:
A method for call control comprising: monitoring a Voice over Internet Protocol (VoIP) interface, a public switched telephone network (PSTN) interface, and a mobile telephone interface for an incoming call, wherein monitoring the VoIP interface comprises monitoring for an incoming VoIP call to a first termination telephone number and monitoring for a VoIP incoming call to a second termination telephone number; receiving a notification of an incoming call on the VoIP interface, the PSTN interface, or the mobile telephone interface; outputting a new call indication to a user responsive to the notification; receiving a first user action to accept the incoming call, wherein the first user action is a call answer user interface action at a headset; responsive to receiving the first user action to accept the incoming call, placing a current active call in a hold queue, the hold queue configured to contain calls placed on hold received over the VoIP interface, the PSTN interface, and the mobile telephone interface; receiving a second user action to place the incoming call on a hold status, wherein the second user action is a call flash user interface action at the headset; and responsive to receiving the second user action, placing the incoming call in the hold queue, retrieving a next call from the hold queue and activating the next call.