Patent ID: 8045686

Claim:
A telecommunication system comprising: a first service management system comprising: a first web server, a first database in communication with the first web server, and a first replication server in communication with the first database; a second service management system comprising: a second web server, a second database in communication with the second web server, and a second replication server in communication with the second database; a shared storage device in communication with both the first and second service management systems, wherein the storage device is located in the second service management system; first backup/restore circuitry in communication with the first database and the shared storage device, the first backup/restore circuitry operative to store a backup of the first database in the shared storage device; and second backup/restore circuitry in communication with the second database and the shared storage device, the second backup/restore circuitry operative to load the backup of the first database from the shared storage device to the second database.