Patent ID: 8209676

Claim:
A system supporting device management via a communication network for a plurality of electronic devices, the system comprising: at least one database including memory comprising information for updating the plurality of electronic devices, and information identifying each of the plurality of electronic devices, wherein the information identifying the plurality of devices includes a device identifier and a language preference for use in communicating to the plurality of devices, and wherein the device identifier includes at least one of a mobile station integrated services digital network (MSISDN) number and a public land mobile network (PLMN) identifier; at least one server communicatively coupled to the plurality of electronic devices and to the at least one database; wherein the at least one server includes instructions stored in memory and executed by a processor to automatically determine a language for use in communicating at least one prompt message to a user of one of the plurality of electronic devices, based upon a device identifier and a language preference in the information identifying the one of the plurality of electronic devices; and wherein the communicating causes the one of the plurality of electronic devices to express the at least one prompt in the determined language.