Patent ID: 8738416

Claim:
An information processing apparatus comprising: one or more processors configured to: calculate a difference between a first communication amount that is generated between a first person in charge and a second person in charge when a business that constitutes a business process is finished and a second communication amount that is to be generated between the first person in charge and the second person in charge when the business that constitutes the business process is finished; add the calculated differences in a combination of the first person in charge in the business process and the second person in charge in the business process or in another business process related to the business process; and output the sum of the calculated differences as a risk evaluation E(P,t) of the business processes calculated according to: E ⁡ ( P , t ) = ∑ P ′ ∈ R ⁡ ( P ) ⁢ ⁢ ∑ 〈 m 1 , m 2 〉 ∈ M ⁡ ( P ) × M ⁡ ( P ′ ) ⁢ ⁢  C ⁡ ( t , m 1 , m 2 , P ) - B ⁡ ( m 1 , m 2 , P )  wherein M(p) represents a set of persons in charge of P, M(P′) represents a set of persons in charge of P′, P′ represents another instance related to P, R(P) represents a set that includes another instance related to P and C(t, m 1 , m 2 , P) represents the first communication amount performed between the first person in charge m 1 and the second person in charge m 2 with respect to P at time t, and B(m 1 , m 2 , P) represents the second communication amount B between the first person in charge m 1 and the second person in charge m 2 .