Patent ID: 8831194

Claim:
A method of processing a communication, comprising: receiving from an equipment associated with a first communication participant a request to establish communication with a particular second communication participant; establishing a communication session terminated between the equipment associated with the first communication participant and a compliance system prior to the request being allowed to reach pieces of equipment associated with the particular second communication participant; mapping a first identifier associated with the request to a second identifier specifying an equipment associated with the particular second communication participant; establishing a three way connection between the equipment associated with the first communication participant, the equipment associated with the second communication participant, and the compliance system, wherein the compliance system uses the second identifier to conference the equipment associated with the second communication participant in to the established communication session terminated between the equipment associated with the first communication participant and the compliance system, and wherein the compliance system is located outside a telephone service provider network, and wherein the three way connection allows at least a portion of a communication between the equipment associated with the first and second communication participants to be monitored; and performing compliance processing at the compliance system with respect to at least a portion of said at least a portion of the communication between the equipment associated with the first communication participant and the equipment associated with the second communication participant; wherein the first identifier is made available to the first communication participant such that the equipment associated with the first communication participant includes the first identifier in the request to specify the second communication participant as a specific participant to establish communication with, the first identifier cannot be used to reach the equipment associated with the second communication participant directly, the second identifier is not provided to the first communication participant.