Patent ID: 7269417

Claim:
A method for providing information services comprising: a) receiving a request from a requester via a voice session; b) accessing information responsive to the request; c) delivering the information to the requestor; d) detecting a change to the information or an event bearing on the information after delivering the information; and e) delivering subsequent information to the requestor upon detecting the change or the event, the subsequent information including an update indicative of the change of the information or an alert regarding the event bearing on the information, wherein delivering the subsequent information further comprises: creating an electronic message including the subsequent information; and effecting delivery of the electronic message in a manner causing the subsequent information to be received by a communication device in an electronic format wherein the subsequent information is delivered outside of the voice session, wherein delivery of the electronic message is effected by sending the electronic message to a first address of a message delivery service, which is adapted to receive the electronic message, retrieve the subsequent information, create a second message, and send the second message to a second address associated with the communication device.