Patent ID: 7839286

Claim:
A method for carrying out information technology assisted, customer-oriented airline baggage management with a transport route of an airline baggage being monitored between a check-in and a sorting destination, an information carrier attached to the airline baggage, the method comprising: monitoring a plurality of sub-areas of the transport route of the airline baggage via a plurality of video recorders and a plurality of readers such that each of the plurality of sub-areas is provided with at least one of the plurality of video recorders at least one of the plurality of readers; storing, at least for a defined temporary period of time, a video recording from each of the plurality of video recorders which the airline baggage passes; passing to a control computer for adjustment and/or for storage a reading result from a most recent of the plurality of readers in which the airline baggage passed most recently; and when an expected reading from a next reader of the plurality of readers, which follows the most recent of the plurality of readers in a transport direction, has not been received before the sorting destination is reached checking a cause of the expected reading not being received via the video recording of the airline baggage from a last of the video recorders in which the airline baggage passed.