Patent ID: 7317787

Claim:
A method for verbally editing at least one parameter of a telephony service of a subscriber using speech recognition functionality residing on an intelligent peripheral, the at least one parameter being stored in association with an account of the subscriber, the method comprising: receiving a call from the subscriber at a switch, the call comprising at least a dialed number associated with verbally editing the telephony service, and establishing a connection with the intelligent peripheral in response to the dialed number, the intelligent peripheral comprising an interactive voice response platform configured for speech recognition functionality; retrieving call service data of the subscriber account from a database, the call service data comprising the at least one parameter; playing a voice announcement to the subscriber, the voice announcement identifying the at least one parameter; receiving at the intelligent peripheral a voice instruction from the subscriber in response to the voice announcement; translating the voice instruction into digital command data relating to a change to the at least one parameter; storing the digital command data and the change to the at least one parameter; and implementing in near real-time the change to the at least one parameter.