Patent ID: 8605875

Claim:
A system, comprising: a call manager computer in communication with one or more call systems, the call manager computer configured to perform: receiving a communication from a first call system of the one or more call systems, the communication comprising caller conditions; retrieving recipient data from a second call system of the one or more call systems, the recipient data comprising receiver conditions; determining if the caller conditions and the receiver conditions have been met; generating dynamic caller identification (ID) data, the dynamic caller ID comprising a caller name and a caller condition; forwarding the communication to the second call system responsive to determining that the receiver conditions have been met; and preventing communication to the second call system responsive to the receiver conditions not being met; wherein the caller conditions comprise: a reason for the communication; an urgency level of the communication; a caller's emotional state; a condition that the caller needs of a recipient of the communication; an environment in which the recipient of the communication must be in; and wherein forwarding the communication is further responsive to determining that the caller conditions have been met.