Patent ID: 8644486

Claim:
A network element, comprising: a memory to store executable instructions; and a controller coupled to the memory, wherein the controller, responsive to executing the instructions, performs operations comprising: receiving from a portable device having an associated mobile device caller identification, a request for access to a phone directory; receiving a selective request from the portable device to search the phone directory; receiving from the portable device a mobile originated call comprising an abbreviated phone number associated with an entry of the phone directory to establish communications with a communication device; identifying an unabbreviated phone number associated with the abbreviated phone number; replacing the mobile device caller identification with an enterprise caller identification; initiating a first network originated call to the communication device over a first channel according to the unabbreviated phone number, wherein the first network originated call comprises a caller identification associated with the portable device, and wherein the caller identification comprises the enterprise caller identification; initiating a second network originated call to the portable device over a second channel, wherein the portable device suppresses an audible alert associated with the second network originated call; and linking the first and second channels to enable communications between the portable device and the communication device.