Patent ID: 8670355

Claim:
A communication system, comprising: a processor; and a computer-readable medium comprising computer-executable instructions that, when executed by the processor, cause the processor to perform operations, for providing a hearing-aid-compatibility mode of operation, comprising: receiving, from an audio communication device associated with a user account, a request for the hearing-aid-compatibility mode of operation in connection with a service being or to be provided to the audio communication device; determining, in response to receiving the request, whether the account is authorized for the hearing-aid-compatibility mode of operation; enabling, in response to determining that the account is authorized for the hearing-aid-compatibility mode, the hearing-aid-compatibility mode of operation for the account in connection with the service; determining whether the audio communication device has one or more adjustable, network-directable settings; identifying, in response to determining that the audio communication device has one or more network-directable settings, one or more available user-device settings of the audio communications device; determining which of the available user-device settings is least likely to cause interference with a hearing aid being used with the audio communication device, yielding a lowest-interference user-device setting; determining, in response to determining the lowest-interference user-device setting, whether sufficient network resources exist to provide the service using the lowest-interference user-device setting; and directing, in response to determining that sufficient network resources exist to provide the service using the lowest-interference user-device setting, the audio communication device to operate according to the lowest-interference user-device setting determined.