Patent ID: 6842767

Claim:
A method of presenting personalized content over a voice portal, comprising: receiving telephone identifying information on a first computer from a telephone interface; identifying a corresponding user profile having an associated at least one telephone identifying information matching said telephone identifying information on said first computer from said telephone interface; generating content relating to at least one topic included in said corresponding user profile; selecting a qualified voice character as a function of said user profile and a voice characteristic of said user; presenting content relating to said at least one topic included in said corresponding user profile, formatted in said qualified voice character, over said telephone interface; including a record of actions in said corresponding user profile; presenting a suggestion for updating said corresponding user profile over said telephone interface based on said record of actions, said suggestion comprising at least one of a second topic and a sub-topic of said at least one topic; receiving a response to said suggestion; and adding said second topic or said sub-topic to said user profile according to said response to said suggestion, wherein topics and sub-topics in said user profile are user selectable, and wherein said first computer represents content relating to a topic or sub-topic in said user profile over said telephone interface in response to a user-selection of a topic or sub-topic in said user profile.