Patent ID: 7995717

Claim:
A physical computer program product comprising a computer usable medium having an executable computer readable program code embodied therein, the executable computer readable program code for implementing a method of analyzing a telephonic communication and generating a report of behavioral assessment data therefrom, the method comprising: receiving a single telephonic communication in digital format, the single telephonic communication being between a first communicant to the telephonic communication and a second communicant to the telephonic communication and comprising a first constituent voice data and a second constituent voice data, the first constituent voice data being generated by the first communicant and the second constituent voice data being generated by the second communicant; identifying a communication protocol associated with the telephonic communication; separating the first and second constituent voice data one from the other by recording the telephonic communication in stereo format to a first electronic data file, the first electronic data file comprising a first and second audio track, the first constituent voice data being automatically recorded on the first audio track based on the identified communication protocol, and the second constituent voice data being automatically recorded on the second audio track based on the identified communication protocol; applying a non-linguistic based analytic tool to the separated first constituent voice data and for generating phone event data corresponding to the analyzed first constituent voice data; translating the first constituent voice data into text format and storing the translated the first voice data in a first text file; and, analyzing the translated separated first voice data in the first text file by mining the translated separated first voice data in the text file and applying a predetermined linguistic-based psychological behavioral model to the translated separated first voice data in the text file and for generating at least one of either behavioral assessment data including personality type and distress assessment data corresponding to the analyzed first voice data.