Patent ID: 8661452

Claim:
A method for implementing a service exception resolution framework for a system architecture comprising: detecting a first exception to processing a service request message; generating a service request exception message (SREM) responsive to detecting the first exception, wherein the first exception is distinguishable from a second exception, and wherein the first exception and the second exception originate from multiple disparate applications across the system architecture; analyzing the SREM with an exception message classifier to distinguish the SREM between a first exception message class and a second exception message class, wherein the first exception message class represents multiple exception types including an asynchronous exception to resolve in non-real time, wherein distinguishing the SREM to be of the first exception message class, the method further comprises: communicating the SREM to a common exception message (CEM) handler; executing the CEM handler to wrap the SREM with a universal CEM wrapper, thereby transforming the SREM into a new CEM; and communicating the new CEM to a centralized exception database that stores multiple CEMs, including the new CEM, originating from the multiple disparate applications across the system architecture.