Patent ID: 7478088

Claim:
A method of classifying an electronic document in a computer-based system comprising: generating a classification agent result comprising a plurality of classification instances and for each classification instance a confidence data indicating a degree of confidence that the electronic document is associated with that classification instance; and selecting based on a user-configurable selection criteria responsive to the classification agent result, the user-configurable selection criteria including at least one criterion based on the confidence data, a processing option from a plurality of processing options including: assigning without human intervention a classification instance from said plurality of classification instances to the electronic document, wherein the assignment is based at least in part on said confidence data, producing a list of at least two classification instances for the electronic document and presenting the list to a human user to receive from the human user a selection of a selected classification instance to be assigned to the electronic document, and assigning a review classification instance to the electronic document to indicate that the electronic document is required to be reviewed by a human user to determine which, if any, classification instance should be assigned to the electronic document; wherein selecting the processing option for the electronic document further comprises assigning the classification instance without human intervention if at least one classification instance in the plurality of classification instances has associated with it a confidence data that exceeds a first threshold.