Patent ID: 7558251

Claim:
In an internet protocol (IP) telephony network, a method for pushing information while a call over an IP telephony connection between a first party and a second party is on hold, the method comprising the network receiving from the first party a first request to place the call on hold; responsive to the first request to place the call on hold, the network forwarding to the second party a second request to place the call on hold; the network receiving from the first party a call hold information request while the call is on hold; and responsive to the call hold information request, the network generating a stream of IP packets and forwarding to the second party while the call is on hold the stream of IP packets representing at least one of audio, video, speech, text, data, graphics, and multimedia, the network maintaining said call as an ongoing call over said IP telephony connection without said connection being disconnected, and without said connection being terminated, and without said connection being torn down during the entire period that said first and second parties are on hold.