Patent ID: 8566132

Claim:
A method implemented in one or more computer processors for enabling an insurance company to audit third-party vendors who provide services to an insured in connection with an insurance claim, comprising: storing by the one or more processors a plurality of vendor referrals associated with a third-party vendor in a database implemented in a data storage device, wherein each of the vendor referrals identifies an insured service that has been provided by the third-party vendor to an insured and billed to the insurance company; storing by the one or more processors a plurality of audit questions in the database implemented in the data storage device; selecting by the one or more processors a set of audit questions from the plurality of audit questions stored in the database based on the types of insured services identified in the plurality of vendor referrals associated with the third-party vendor stored in the database; and assessing by the one or more processors the performance of the insured services by the third-party vendor relative to a set of standards predetermined by the insurance company based on answers to the selected set of audit questions.