Patent ID: 8595172

Claim:
A non-transitory computer readable storage medium having a set of instructions stored therein which when executed, cause a machine to perform a set of operations for three phase exception handling, comprising: upon determining an abnormal service behavior, execute one or more predefined commands stored in a corresponding inspector instance within a host to resolve the abnormal service behavior; upon determining that the abnormal service behavior persists after execution of the one or more predefined commands, execute one or more predefined rules stored in a centralized inspector engine to resolve the abnormal service behavior; receive notification about a current service state from the centralized inspector engine; display information in a user interface logged by the inspector instance and the centralized inspector engine; and upon determining that the abnormal service behavior persists after execution of the one or more predefined rules, execute one or more administrator defined commands to resolve the abnormal service behavior, wherein the one or more administrator defined commands are defined in the user interface based on the received notification and the displayed information.