Patent ID: 8209195

Claim:
A system comprising: a processor; a device interface; a user interface comprising an interactive voice response (IVR) system; and a memory coupled to the processor and storing instructions that, when executed by the processor, cause the processor to: receive a communication from a patient through the IVR system; provide a guided voice prompt to the patient through the IVR system; receive a response of the patient to the guided voice prompt through the IVR system; analyze the response; determine, based on the response, whether a command should be transmitted; and if it is determined that a command should be transmitted, transmit the command, through the device interface, to a medical data interchange device in communication with a plurality of medical devices, wherein the medical data interchange device is configured to: automatically detect a wireless signal from one or more of the plurality of medical devices; in response to the detected wireless signal, transition the medical data interchange device from a quiescent state to an active state in response to the signal to prepare the medical data interchange device to receive data from the plurality of medical devices; broadcast an authorization code in response to a request for authorization, the authorization code for authenticating the medical data interchange device by one or more of the plurality of medical devices; and automatically communicate using a frequency used by the one or more of the plurality of medical devices and a communication protocol used by the one or more of the plurality of medical devices; wherein the command is appropriate to a class of medical devices of the plurality of medical devices, and wherein the command initiates a diagnostic program on the class of medical devices; and if it is determined that a command should not be transmitted, wait for another command.