Patent ID: 8908848

Claim:
A system, comprising: a computing device; non-transitory media storing instructions readable by the computing device, that when executed by the computing device, cause the computing device to perform operations, comprising: communicating with a first software program installed on a mobile computing device associated with a user; communicating with a second software program installed on a computing device associated with a first person; receiving a first call from the first person to the user wherein the first software program displays via a first user interface a first call event; originating an instant message or an email message to the first person, wherein the instant message or the email message includes an identification of the user and an associated control which when activated initiates a call session with the user; and at least partly in response to the first person activating the control, at least partly causing via the first software program and the second software program a call session to be created via which the user and the first person are connected.