Patent ID: 6847824

Claim:
A system for tracking service personnel, comprising: a portable wireless device; location identification means for acquiring location data of the portable wireless device; a processor at a wireless service provider for converting positions based on the location data to corresponding street addresses using a database for converting coordinate pairs to street addresses; a schedule containing one or more entries corresponding to predetermined visit sites, each entry in the schedule corresponding to a location to be visited, wherein at least one entry in the schedule comprises a visit duration parameter; at least one threshold associated with at least one parameter corresponding to a visit to a location, wherein the at least one threshold comprises a time duration threshold and wherein one of the at least one parameters is duration of the visit; means for determining an actual time duration of a visit to a particular location; means for comparing the actual time duration with the visit duration parameter associated with the location in the schedule; means for confirming the visit if the difference between the determined time duration and the time duration parameter is less than or equal to the time duration threshold; and means for generating a service person track report based on the corresponding street addresses and the threshold.