Patent ID: 8107098

Claim:
An apparatus for transmitting a print job to a printing device, the apparatus comprising: a register unit configured to register a document form and an error definition form including a user-definable message indicating an operation method to change a state of the printing device to an online state to perform printing processing from an offline state to not perform the printing processing, and user-definable paper tray information indicating an error paper tray in which a paper to print a content of an error is set; a merge unit configured to create merged print data merging the document form and print data for performing overlay printing; a reading unit configured to read the error definition form when an error occurs while the merged print data is created; a first creation unit configured to create error information based on content of the occurred error, the user-definable message and the user-definable paper tray information to be included in the error definition form read by the reading unit; a second creation unit configured to create the print job based on the merged print data created by the merge unit and the error information created by the first creation unit such that the merged print data created by the merge unit is printed first, the user-definable message included in the error information is displayed on the printing device following printing processing of the merged print data, the content of the occurred error is printed on the paper different from a paper for the merged print data set in the error paper tray in accordance with receiving the operation indicated by the user-definable message following display processing of the user-definable message; and a transmitting unit configured to transmit the print job created by the second creation unit to the printing device.