Patent ID: 8659776

Claim:
A print job management system including an information processing apparatus, a print server, and an image forming apparatus, wherein said print server comprises: a management unit configured to receive a print request from said information processing apparatus, and to manage a status of a print job to be executed by said image forming apparatus in response to the print request; a request receiving unit configured to receive the print request from said information processing apparatus, and to return a response to the print request, wherein said request receiving unit returns the response including a command which controls said information processing apparatus to send a status acquisition request of a print job to said image forming apparatus, and said management unit updates a status of the managed print job in accordance with a status of the print job received from said information processing apparatus, and wherein said information processing apparatus comprises: a sending unit configured to send the print request to said print server; a request unit configured to send the status acquisition request of the print job to said image forming apparatus in accordance with the command included in the response from said print server to the print request sent by said sending unit; and a notification unit configured to notify said print server of a status of the print job returned from said image forming apparatus as a response to the status acquisition request of the print job sent by said request unit, wherein said management unit of said print server determines whether or not a predetermined time period has elapsed since the beginning of processing for a print job, and when the predetermined time period has elapsed, said request receiving unit of said print server returns the response including the command to said information processing apparatus.