Patent ID: 6956942

Claim:
A method of providing a multi-modal address book for a customer associated with at least one account in an electronic communications environment, the multi-modal address book being associated with a customized profile of the customer and having a plurality of entries, each entry of the multi-modal address book being associated with a communications partner and including at least one address, the method comprising: synchronizing information of a centrally stored copy of the address book with a copy of the address book provided at a remote communications device when information of an entry is altered at one of the centrally stored address book and the copy of the address book, and storing an indicator in association with at least one of the entries of the address book, the indicator indicating that an address book of a communications partner corresponding to the at least one entry is to be automatically updated when the profile of the customer is altered, the updating occurring without regard to a modality used to communicate with the stored address.