Patent ID: 7289995

Claim:
A computer-implemented method of automatically obtaining device information of an image handling device having a built-in web server, the image handling device communicatively coupled to a monitoring system, the method comprising: accessing, by the monitoring system, a database to obtain vendor and model information of the image handling device; accessing, by the monitoring system, the database using the vendor and model information to obtain support information used to access and extract device information of the image handling device from a web page stored on the image handling device, the support information including a web page location and information indicating where status or configuration information of the image handling device is located within HTML code of the web page; accessing, by the monitoring system, the web page using the obtained web page location; receiving, at the monitoring system, the HTML code of the web page; and automatically extracting, by the monitoring system, the status information or the configuration of the image handling device from the retrieved HTML code of the accessed web page using the information indicating where status or configuration information of the image handling device is located within the HTML code.