Patent ID: 7155397

Claim:
A method of managing prescription benefits using a prescription benefit management system for a plurality of prescription benefit selections offered by at least one prescription benefit provider and administered by at least one prescription benefit administrator, the method comprising the steps: conducting a search using said prescription benefit management system for a predetermined case record using a search parameter page generated by the prescription benefit management system responsive to a request by the prescription benefit administrator, the case record containing information regarding a patient and prescription coverage activities for the patient; if multiple case records are retrieved from the search, then performing the steps: selecting, by said prescription benefit administrator, a desired case record for review, automatically capturing identification data from the selected case record by said prescription benefit management system, conducting at least one subsequent case record specific search by said prescription benefit administrator, and filtering the at least one subsequent case record specific search results with respect to the selected case record using the identification data by said prescription benefit management system; accessing the case record, if a single case record is retrieved from the search; conducting an inquiry on the case record to view or review selected prescription coverage activities contained in the case record; inputting additional prescription coverage activities into the case record, if necessary; verifying that the case record has been updated, if additional prescription coverage activities will not be inputted; and closing the case record.