Patent ID: 8903901

Claim:
A system for automatically managing workflow, comprising: a first computing device that receives an originating job request comprising a job input and job instructions from an authorized user, and generates a job packet containing a template and one of a digital file and a reference to the digital file, wherein the digital file represents the job input from the authorized user, the job packet further containing a job record that includes a set of computer-readable job processing requirements that are based on an interpretation by the first computing device of the job instructions, wherein the job instructions comprise at least a delivery address for sending a result of the job request and a deadline associated with the job request; and a second computing device that maintains respective scribe data for each of a plurality of scribes, the scribe data including respective qualification information, wherein each scribe's qualification information is based at least in part upon a comparison by a computer program between a job completed by the respective scribe and the same job completed by a provisional scribe that shadows the work of the respective scribe, a respective scribe-provided availability schedule that indicates when the scribe is available for work, and a time zone associated with each scribe, wherein the second computing device receives the job packet from the first computing device, selects a scribe using an algorithm that automatically identifies a scribe based at least in part on matching the qualification information with information contained in the template and the job record and in part on matching the respective availability schedule with an estimated completion time associated with the job input, and forwards job step data to a scribe computer associated with the selected scribe, the job step data containing one of the digital file and a reference to the digital file, wherein the selected scribe processes the job input in accordance with the job record and places the result into the template, and wherein the provisional scribe is pre-qualified through an interactive website program.