Patent ID: 7447736

Claim:
An integrated customer interface system comprising: at least one web server configured to: manage client sessions over an internet, the client sessions including at least one of client validation or session encryption and decryption, provide information regarding a client's 800 number service to a client, receive commands associated with managing the client's 800 number service from the client via the internet, provide the client with network communications and traffic information associated with network communications services provided to the client, receive a request from the client for a report, process the request for the report, while allowing the client to continue to interact with the at least one web server, generate the report, provide a notification to the client that the report is completed, and allow the client to at least one of download, view or save the report; and at least one dispatch server for communicating with said at least one web server and a plurality of system resources, said at least one dispatch server providing verification of system access.