Patent ID: 7689443

Claim:
A method for processing insurance automated workflow using a computer coupled to a database, said method comprising the steps of: storing a plurality of tasks within the database, each task included within a workflow of insurance processing related matters, each workflow including a sequence of tasks from the plurality of tasks stored within the database; associating at least one of a plurality of skill-oriented role attributes with each task stored within the database, each skill-oriented role attribute indicating a type of insurance review entity responsible for performing the corresponding task; receiving an electronic document at the computer for processing, wherein the electronic document includes at least one attachment in a non-graphics image format; automatically converting, using the computer, the electronic document including the at least one attachment in the non-graphics image format into a single page graphics image format; automatically generating a first workflow based on the converted electronic document, the generated first workflow including a first sequence of tasks to be completed corresponding to processing of said converted electronic document; displaying, on the computer, information regarding said converted electronic document and information regarding said first sequence of tasks; forwarding, using the computer, each task of said first sequence of tasks to a select insurance review entity, wherein the select insurance review entity is selected for each task based on the skill-oriented role attribute associated with the corresponding task; and automatically updating information in the database in response to completion of each task of said first sequence of tasks.