Patent ID: 7523066

Claim:
A method for facilitating a service provider to refer requests from a borrower for services to a vendor, wherein the borrower has an account involving a commercial mortgage loan and ownership interest in the commercial mortgage loan is provided via at least one commercial mortgage backed security, the method comprising: accessing, by a borrower, an electronically accessible resource that includes information regarding a commercial mortgage loan account, wherein the borrower has a loan account associated with the commercial mortgage loan and ownership interest in the commercial mortgage loan is provided via at least one commercial mortgage backed security; receiving a request regarding said account via said electronically accessible resource from said borrower for a referral for a service, wherein said borrower is associated with said account; identifying a vendor for providing said service; identifying at least one step associated with said request, said at least one step is being accomplished by said vendor providing said service; providing a notification via an electronic communication to said vendor regarding said request and said at least one step; and communicating with said vendor regarding said at least one step for accomplishing said at least one step.