Patent ID: 7016954

Claim:
A system for processing an unsolicited error message, wherein said unsolicited error message is received as a result of a malfunction within a network, comprising: a first computer, comprising: a transceiver; software stored within said first computer defining functions to be performed; and a processor configured by said software to perform the steps of: receiving said error message; parsing said error message to determine an identification number that represents a most significant meaning of said error message; dividing said error message into an identifier portion and a series of properties portion, said identifier portion providing a general description of a cause of said error message and said series of properties portion providing specific attributes of said error message, wherein said identifier portion and said properties portion are used in determining said identification number; generating said identification number by using an identifier of said identifier portion and at least one property value of said properties portion; and determining a description of said error message after said step of parsing said error message by using said identification number, wherein said identifier and said description are provided to said system prior to said receiving said error message.