Patent ID: 8024199

Claim:
A method comprising: establishing, by a control computing device, a communication session for a multi-participant, multiple step interaction to be governed in accordance with a session-specific set of validation criteria, the multiple participants to the interaction including a first participant and a second participant, and the communication session comprising one or more communications and being established between at least a first participant computing device operable by the first participant and a second participant computing device operable by the second participant; and processing, by the control computing device, data representative of one or more observations associated with the one or more communications without the control computing device receiving the one or more communications, wherein the processing includes receiving, from the first participant computing device, first data representative of a first observation associated with a first communication of the one or more communications, wherein the first communication is sent from the first participant computing device to the second participant computing device and the first observation is based on monitoring the first communication as the first communication leaves the first participant computing device, and determining whether data representative of one or more observations associated with the first communication including the received first data is indicative of a violation of at least one validation criterion of the session-specific set of validation criteria.