Patent ID: 7336166

Claim:
A remote monitoring system for sending information indicating occurrence of an abnormality and collected by a security device to a predetermined terminal device, in order to remotely monitor whether or not there is an abnormal situation, the system comprising: communication means for sending said information indicating occurrence of an abnormality from said security device to said terminal device via an email support line and a telephone line; detection means for detecting that a user at said terminal device does not acquire said information indicating occurrence of an abnormality until a first predetermined time period has passed since said security device began sending said information indicating occurrence of an abnormality and sending out a first detection signal, and for detecting that the user at said terminal device does not acquire said information indicating occurrence of an abnormality until a second predetermined time period has passed since expiration of said first predetermined time period and sending out a second detection signal; control means for allowing said communication means to provide said email support line until said first predetermined time period has passed since said information indicating occurrence of an abnormality began to be sent and to provide said telephone line in response to said first detection signal; and alarm generation means, provided in said security device, for generating a first alarm in response to the first detection signal and generating a second alarm, which rings louder than the first alarm does, in response to said second detection signal.