Patent ID: 8027807

Claim:
An automated, computer-implemented method of analyzing a DSL circuit (including an SDSL, ADSL, ADSL2+, BDSL2, VDSL or VDSL2 circuit) in response to a trouble ticket, the method including: receiving electronically a DSL circuit identification for a DSL circuit to be analyzed, wherein the DSL circuit is coupled to a DSLAM or a remote terminal (collectively referred to as the “DSLAM”); for the DSL circuit, automatically eliciting and electronically receiving: performance data from the DSLAM for the DSL circuit; narrowband measurement data from at least one probe that is coupled to the DSL circuit; upstream and downstream synchronization data from the probe; and wideband measurement data from the probe; storing at least some of the received data or evaluations of the received data in one or more test result vectors; and analyzing the test result vectors against a plurality of diagnostic vectors in a rule base, selecting at least one diagnostic vector based on the analysis and reporting the selected diagnosis vector or a diagnosis based on the selected diagnosis vector.