Patent ID: 7181420

Claim:
A computer-implemented method of managing Accounts Receivable (AR) information over a computer network, comprising the steps of: receiving a customer request over the computer network for remote access to AR information that is owned by a deploying company; retrieving the customer's AR information from a database and enabling the retrieved AR information to be remotely displayed for the customer, the displayed information including an invoice; enabling personnel at the deploying company to retrieve and display the customer's AR information at any time, even simultaneously as the AR information is displayed for the customer, and enabling the customer to remotely dispute all or a portion of the displayed invoice by providing the customer with a user interface configured to enable the customer to create a credit memo request on the disputed invoice and configured to enable the customer to submit the customer-created credit memo request to the deploying company, the user interface being further configured to display a plurality of reason codes for disputing the invoice, each of the reason codes being mapped to a corresponding separate user interface, each of the separate user interfaces displaying only information specific to its corresponding reason code.