Patent ID: 7933860

Claim:
A computer-implemented method for retrieving electronic communications comprising: receiving, by a retrieval computer for retrieving the electronic communications, an electronic communication; reviewing, by the computer, the electronic communication to determine content of the electronic communication; applying, by the computer, rules to the content to determine a category associated with the electronic communication, wherein the rules relate to at least one of government laws and regulations, industry standards and administrative policies; storing, by the computer, the electronic communication based on the category; receiving, by the computer and from a first individual, a request for retrieval of the electronic communication; receiving, by the computer, a first approval from a first approver and a second approval second approver, wherein said second approval is based at least partially upon the first approval; determining, by the computer and based on at least one of the request and the first individual, that an audit of the request should be initiated; and delivering, by the computer and in response to the audit, the retrieved archived electronic communication to a designated location.