Patent ID: 7255200

Claim:
A method of operating a retail terminal, comprising the steps of: generating a first voice instruction in a first voice type which instructs a user in regard to operation of said retail terminal by the retail terminal; determining if said user performs a first activity with said retail terminal which is indicative of said user responding to said first voice instruction and generating a proper-response control signal in response thereto by the retail terminal; generating a second voice instruction in a second voice type different from the first voice type which instructs said user in regard to operation of said retail terminal if a predetermined amount of time lapses subsequent to generation of said first voice instruction, but prior to generation of said proper-response control signal by the retail terminal; determining if said user performs a second activity with said retail terminal which is indicative of said user disregarding said first voice instruction and generating an improper-response control signal in response thereto by the retail terminal; and activating a light for summoning help following generation of said improper-response control signal by the retail terminal.