Patent ID: 7151438

Claim:
A system for providing in response to changes within current operational data of a business enterprise, alert information including an alert over a communications network to a wireless device, the system having an architecture comprising: enterprise application integration services means for accessing the current operational data and other business intelligence information of the business enterprise stored in at least one data source and for conditioning the current operational data and other business intelligence information for an analytics services means; analytics services means for extracting from the business intelligence information, a first set of critical business information, including at least one critical business metric related to the current operational data and a second set of critical business information contextually-related to the current operational data and the first set of critical business information, for monitoring changes within the current operational data from a predetermined target level, for communicating the alert and alert information to a delivery services means if a change occurs, and for converting the current operational data, the alert and alert information, and the first and second sets of critical business information into a device-independent, web-enabled format; and, delivery services means for recoding the formatted current operational data, alert and alert information, and the first and second sets of critical business information in accordance with the data delivery protocol requirements of the wireless device, wherein the alert and alert information will be displayed in the context of the current operational data and first and second sets of critical business information.