Patent ID: 8145742

Claim:
A method, comprising: accessing a port of a host system by a satellite system to monitor an external parameter of the host system for a first predetermined event related to the host system, wherein the satellite system and the host system are connected via an intranetwork, and wherein the satellite system is inside of a firewall of the intranetwork; logging into said host system by the satellite system to monitor an internal parameter of the host system for a second predetermined event related to the host system; transferring data about at least one of the first predetermined event or the second predetermined event from the satellite system to a monitoring operations center; generating, by the monitoring operations center, a notification upon an occurrence of at least one of the first predetermined event or the second predetermined event to a first person in a hierarchy; and escalating, by the monitoring operations center, the notification to a second person in the hierarchy when the first person fails to acknowledge the notification in a time period.