Patent ID: 8823793

Claim:
A device, comprising: a memory to store executable instructions; and a controller circuit coupled to the memory, wherein the controller circuit, responsive to executing the instructions, performs operations comprising: responsive to a user request, retrieving a profile of a user from a remote avatar engine; presenting to the user an avatar having characteristics that correlate to the profile on a media presentation device by way of a set top box; capturing images of the user; displaying images of the user on the media presentation device as a picture-in-picture image; detecting a spoken response of the user during a communication exchange between the avatar and the user; analyzing the response; determining from the analyzing of the response, an identification of a monitoring task of a plurality of monitoring tasks, each monitoring task of the plurality of monitoring tasks having an associated security protocol; determining the associated security protocol for the monitoring task of the plurality of monitoring tasks, wherein the associated security protocol is based on user preferences associated with possible scenarios for the monitoring task; engaging in the monitoring task according to the associated security protocol, wherein the monitoring task and the associated security protocol include capturing an image within one of a home or business establishment of the user and monitoring an individual from among a particular group of individuals utilizing imaging analysis of the image; determining from the imaging analysis a presence of an unrecognized one of a person or animal within the one of the home or business establishment of the user; detecting while engaged in the monitoring task a breach in the security protocol in response to the determining of the unrecognized one of the person or animal within the one of the home or business establishment of the user; retrieving presence information of the user to obtain retrieved presence information; identifying a communication device of the user to engage in a communication session with the user, based on the retrieved presence information; facilitating establishment of a first communication session with the communication device; presenting by way of the communication device the avatar describing the breach in the security protocol; facilitating establishing of a second communication session with a security center; notifying, by way of the second communication session, the security center of the breach in the security protocol; and presenting the avatar to the security center to notify the security center of the breach in the security protocol.