Patent ID: 7249052

Claim:
A programmable apparatus comprising: a. receiving means to receive input data from a user; b. entering means to enter supplemental data that are different from the input data; c. transmitting means to transmit the input data and the supplemental data to a data management system, the data management system configured to provide a customer incentive package with selectively offered incentives, wherein the incentives are at least in part associated with prior maintenance services performed on a vehicle by a vehicle service entity associated with the data management system and wherein the incentives are at least in part associated with recommended maintenance services to be performed on the vehicle by the vehicle service entity associated with the data management system, wherein the incentives are selectively offered based at least in part on a vehicle maintenance schedule for a customer; d. generating means to generate response data from the data management system, based in part on the input data and the supplemental data; e. displaying means to display the input data, the supplemental data and the response data; f. updating means to update the input data based in part on the supplemental data and the response data; and g. storing means to store the updated input data.