Patent ID: 8315198

Claim:
A mobile provisioning tool system, comprising: a provisioning workstation; a provisioning server coupled to a carrier network, the provisioning workstation, and a plurality of customer networks, wherein the carrier network comprises at least one wireless access point configured to operably communicate with a plurality of mobile devices, and where each of the customer networks comprise at least one business application accessible over the carrier network, the at least one business application comprising at least one of a user personal information management application and a customer specific database application; a provisioning tool interface operable on the provisioning server, the provisioning tool interface comprising a customer representative interface and an information technology administrator interface, the customer representative interface configured to administer a plurality of customer accounts in each of the respective customer networks, add and remove from the customer accounts business services corresponding to the at least one business application, and assign an information technology administrator account for each of the respective customer accounts, the information technology administrator interface configured to manage a respective group of the mobile devices for each one of the customer accounts, and restrict access to each of the respective customer accounts via the information technology administrator interface to only the information technology administrator account assigned to the respective customer accounts; and a software provisioning tool operable on the provisioning workstation, the software provisioning tool configured by a respective information technology administrator account to automatically install at least one mobile business service and configure at least one network configuration on the respective group of the mobile devices for one of the customer accounts to which the respective information technology administrator account has been assigned.