Patent ID: 7974922

Claim:
A computer-implemented method for processing exceptions arising from processing of scanned images of paper financial documents, comprising operations of: in an electronic transaction clearing, settlement, and truncation (CST) system, programmed to receive and process scanned images of paper financial documents received from scanning sites, performing additional operations comprising: applying a predetermined set of conditions to automatically recognize predetermined classes of exceptions arising from the scanned images; in response to a recognized exception, the CST preparing an exception package containing predetermined types of information tailored to the class of the recognized exception, and sending the prepared exception package to an exception processing system (EPS); the exception processing system (EPS) performing operations comprising: responsive to receiving exception packages from the CST system, storing the received exception packages in an exception database; for each exception represented by an exception package, taking action to resolve the exception by applying a predetermined exception processing flow to the exception, where a menu of available actions under the exception processing flow includes all of the following: assembling and transmitting data to people or computing equipment external to the EPS; autogenerating web-accessible pick lists and providing the pick lists to logged-in users, where each pick list acts in furtherance of the predetermined exception processing flow to aid in resolving exceptions by providing data for users to consider in resolving the exception and also prompting users to submit information; monitoring activities affecting exception state, said activities including user input received at the EPS, activity pertaining to the exception as detected by the EPS, and actions taken by the EPS; updating representation of exceptions in the database according to activities affecting exception state; presenting messages to logged-in users including reports of a current state of exceptions.