Patent ID: 8543704

Claim:
A method for controlling an audio connection between an audio interface with a client and an audio processor with a remote voice server comprising: setting up a processor link for audio data with the audio processor and a server switch; setting up an audio interface session comprising establishing an interface link for audio data with the audio interface and the server switch; in response to a signal indicating the start of an audio interaction comprising a multimodal dialogue within the audio interface session, connecting, by the server switch, the processor link and the interface link whereby audio data can flow between the audio interface and the audio processor, and wherein the server switch is to buffer and play back the audio data to the audio processor later if all ports on the audio processor are being utilized; in response to a signal indicating the end of the audio interaction comprising synchronization of fields in the multimodal dialogue, terminating the audio interface session by disconnecting, by the server switch, the processor link and the interface link; and in response to the end of the interface session, taking down the interface link.