Patent ID: RE42759

Claim:
A restaurant communication system to enhance communications between the restaurant wait staff and customers, comprising: an interactive table unit at a customer table, an said interactive table unit including a data input device, display, and a communication device, an interactive table unit at a customer table for said interactive table unit receiving input of customer requests for service and communicating such customer requests to a central server unit and at least one selected wait staff unit; said at least one wait staff unit carried by a server and including a request and an input mechanism, a display device , and a communication mechanism for communicating with said central server unit and receiving customer requests for service; said central server unit including a processor, a transmitter and a receiver for receiving each customer request, and forwarding each customer request to a selected wait staff unit, and a timing element monitoring the a wait time, the wait time is being defined as time elapsed between the time a customer request call comes in, and a time when the customer request call is addressed by the wait staff, and wherein said central server unit notifies a second wait staff unit or a manager unit if the wait time exceeds a predetermined wait time.