Patent ID: 8051154

Claim:
A method for creating a technical framework for use in delivering a specific set of information technology services for a customer, comprising the steps of: determining a solution scope for the technical framework to be created, the solution scope guided by an information technology services contract with the customer, the solution scope based on common practices for delivering certain types of information technology services; a processor of a computer system mapping the customer's existing equipment to lowest level abstractions of architectural building blocks in a technical model, the technical model describing people, processes, tools and information used to deliver specific services to customers, the architectural building blocks comprising architectural components that are sufficiently modular and bounded to be described as self-contained entities; creating a list of design objects as a function of the solution scope for the technical framework, the design objects based on logical groupings of architectural building blocks, including software and hardware components; and designating relationships between the design objects as a function of the solution scope and the specific set of information technology services for the customer.