Patent ID: 7895336

Claim:
A method of mobile decision making, the method comprising: configuring hotspot information in a database, the hotspot information representative of an issue, problem or event and comprising identification of a specific user the hotspot information is for, a response template tailored for use by the identified specific user to formulate a response to the hotspot information, and data; checking the database for hotspot information as a function of a request generated by a mobile communication device, the request comprising identification of the user the hotspot information is specified for; transmitting the hotspot information over a network to the mobile communication device that generated the request as a function of the user identified in the request; and receiving a response to the hotspot information from the mobile communication device, wherein the response includes indication of a recipient, other than the user, that the response is to be transmitted to, and indication of a reply channel to transmit the response to the recipient, both of which were provided in the response template and were selectable by the user.