Patent ID: 7558782

Claim:
A computerized system for conducting legal services comprising: at least one client; and a server that communicates with the client via a network, wherein, (i) the server has a user account database with separate user account information for each of a plurality of users at the client, (ii) a user of the plurality of users engages a legal service provider via the client, (iii) user account information for said user comprises information about one or more legal service matters for which the user at the client engages the legal service provider, the one or more legal service matters being matters of a type for which one engages an attorney, (iv) the user account information for each respective user comprising information relating exclusively to the respective user and not other users, (v) the user account information for each respective user being accessible by the respective user and not by other users, and (vi) the server administers a web site viewable at the client that includes (a) an interrogative interface that is displayed at the client and via which the user submits information relevant to one or more legal service matters pertaining to which the legal service provider is engaged; (b) a query interface that is displayed at the client and via which said user types a free-form question to said engaged legal service provider into a dialog box and submits said free-form question to said engaged legal service provider, said engaged legal service provider provides a response to said user's free-form question by posting a response as an entry relating to the user in said user account information for said user in the user account database and being viewable by the user and not by other users; and (c) an account access interface that is displayed at the client and via which said user views said engaged legal service provider's posted response to said user's free-form question in the user account information for said user in the user account database, the response being viewable by the user and not by other users, the account access interface displaying client-specific information relating to the one or more legal service matters pertaining to which the legal service provider is engaged by the user wherein, said client comprises a first physical computing device, and said server comprises a second physical computing device.