Patent ID: 8711841

Claim:
A method of establishing a communication event in a communication system from an initiator device to one of a plurality of entities comprising: receiving a calling identity assigned to at least one of said entities and contact information for the at least one of said entities at a first network node associated with a packet switched network, wherein the first network node is arranged to communicate with a packet switched communication system on behalf of the initiator device; causing a communication event to be initiated from the initiator device to the at least one of said entities via a circuit switched network by: receiving an indication of a user selection at the initiator device of a link associated with the calling identity; responsive to receiving the indication, causing a PSTN number associated with the calling identity to be dialed at the initiator device; transmitting the calling identity assigned to the at least one of said entities to a gateway node; routing a circuit-switched communication event from the initiator device to the at least one of said entities via the gateway node and a circuit switched network using the contact information without said circuit-switched communication event being routed via said first network node; and routing a packet-switched user messaging event from the initiator device to the at least one of said entities using the contact information and via said first network node.