Patent ID: 8189794

Claim:
A system for supporting data transfer procedures, comprising: a source device that encrypts and stores user data onto a datacenter, said source device requesting a data transfer task from a vendor, said datacenter responsively transferring said user data to a vendor server; an escrow server that generates and sends a temporary key to said vendor server; and a destination device that utilizes said temporary key to decrypt and store said user data from said vendor server onto said destination device, said user data including confidential information that is protected during said data transfer procedures, said source device registering for a data backup service with an account server, said source device requesting said data transfer task from a customer service center of said vendor, said customer service center issuing a work order corresponding to said data transfer task to said source device, said source device sending a task request and said work order to said account server, said account server sending said work order to said escrow server and said datacenter.