Patent ID: 7142892

Claim:
A mobile workforce communication system for a commercial business with a mobile sales and/or service workforce comprising: a mobile workforce dispatch system that is configured to dispatch the mobile workforce of the commercial business to perform sales and/or service tasks for the commercial business; and a plurality of wireless terminals that are carried by the mobile workforce of the commercial business and are configured to communicate with the mobile workforce dispatch system to allow the mobile workforce to respond to dispatches to perform the sales and/or service tasks for the commercial business; the mobile workforce dispatch system being further configured to accept an AMBER alert notification and to broadcast a mobile workforce AMBER alert message that comprises a description of an abductee and an identification of a location of an abduction, to the plurality of wireless terminals in response thereto so that the mobile workforce can be apprised of an AMBER alert while performing sales and/or service tasks for the commercial business; wherein the mobile workforce dispatch system further comprises a mobile workforce website that is accessible by the mobile workforce to assist the mobile workforce in performing the sales and/or service tasks for the commercial business, wherein the mobile workforce AMBER alert message further comprises an identification of the mobile workforce website and wherein the mobile workforce website is further configured to allow the mobile workforce to access the mobile workforce website from the plurality of wireless terminals in response to the mobile workforce AMBER alert message to obtain additional information concerning the AMBER alert.