Patent ID: 8265229

Claim:
A method, comprising: receiving, by a first device and from a second device located at a subscriber premise, a request to test a Digital Subscriber Line (DSL) service provided at the subscriber premise as part of installation or repair of the DSL service, the second device being different from the first device; initiating, by the first device, a test of the DSL service using test equipment located externally to the subscriber premise, the test including tests relating to a physical layer of the DSL service; transmitting, by the first device, results of the test to the second device; receiving, by the first device and from the second device, a request to modify a profile of the DSL service based on transmitting the results; modifying, by the first device and based on receiving the request, the profile of the DSL service to form a modified profile; initiating, by the first device, another test of the DSL service using the test equipment based on the modified profile; transmitting, by the first device, other results of the other test to the second device; and logging, by the first device, the installation or the repair of the DSL service as one of successful or unsuccessful based on transmitting the other results of the other test.