Patent ID: 7330721

Claim:
A method for supporting non-intrusive and effective voice communication among mobile users comprising: managing voice calls between callers and callees based on callee availability, caller-callee relationships, and non-intrusive information exchange, including interactive exchange at the time of call setup but prior to a call being answered; and facilitating execution of a call-handling option, during the call setup and prior to the call being answered, according to a caller-callee relationship and the information exchange, said information exchange includes providing call handling options to said callee, wherein facilitating execution of the option comprises: providing at least two options for handling a voice call, wherein said call handling options include setting a callback alert that alerts said caller when said callee becomes available, asking said caller if said call is urgent, answering said call, diverting said caller to an options menu that allows said caller to send a callback message or leave a voice mail message, diverting said caller to an options menu that advises said caller to callback within a specified time frame and allows said caller to leave a voice mail message, and placing said call on hold; receiving a selection of an option; and facilitating execution of the selected option.