Patent ID: 6889195

Claim:
A system for contacting an interested party utilizing a computer network, said system comprising: at least one interested party database including at least one field of information containing at least a first electronic-mail address, for addressing a first electronic-mail message to a first interested party; at least one electronic-mail generator, responsive to said first electronic-mail address, for generating said first electronic-mail message, said first electronic-mail message including at least one electronic address of at least one source of information accessible by said first interested party via said computer network, and for sending said first electronic-mail message to said first electronic-mail address of said first interested party, said first electronic-mail message further including a unique ID distinct from said first electronic-mail address and specific to said first electronic-mail message and identifying said interested party; at least one call center controller, electronically connected to said source of information and to at least one call center agent, for monitoring said source of information to detect when said first interested party has accessed said source of information via said computer network, and for detecting said unique ID information allowing said call center to identify said interested party and said first electronic-mail message, and for connecting at least one call center agent to said first interested party while said first interested party is accessing said source of information.