Patent ID: 8495148

Claim:
A method for implementing community messaging services, comprising: providing a user interface including selectable options for implementing the community messaging services, the user interface implemented by a community messaging application; in response to receiving selections from the selectable options, the community messaging application implements: calculating a receiver pool for receiving a broadcast message, the receiver pool being a subset of a messaging community of subscribers; transmitting the broadcast message to the receiver pool and tracking any feedback from the receiver pool to determine if a satisfactory response has been received, the satisfactory response resulting when a response is received that addresses or resolves an issue or question presented in the broadcast message; and re-calculating the receiver pool to receive the broadcast message if the satisfactory response has not been received after a specified period of time, the re-calculated receiver pool being a subset of the messaging community who have not yet received the broadcast message, wherein the re-calculated receiver pool defines a second subset of the messaging community of subscribers that is different than the first subset of the messaging community of subscribers; transmitting the broadcast message to the re-calculated receiver pool and tracking feedback from the re-calculated receiver pool to determine if the satisfactory response has been received; and repeating the re-calculating until at least one of the satisfactory response is received and the entire messaging community has received the broadcast message; wherein the receiver pool is calculated by determining at least one of a number or percentage of the messaging community who have demonstrated knowledge of a subject matter of the broadcast message, the determining performed by comparing key words in the broadcast message to content of past responses to broadcast messages and identifying members of the messaging community who responded to the broadcast messages having content matching the key words.