Patent ID: 8917827

Claim:
A method comprising: receiving a voice command; accessing a user record associated with communicating with a remote dual-tone multifrequency-controlled system, the user record comprising a user identification; when the voice command corresponds to a dual-tone multifrequency tone command in the user record: establishing a communication link between a user voice-communication device and the remote dual-tone multifrequency-controlled system through a speech-to-dual-tone multifrequency tone application; and ‘translating the voice command into a the dual-tone multifrequency tone based on the user record, to yield a dual-tone multifrequency tone command; and interacting with the remote dual-tone multifrequency-controlled system via the dual-tone multifrequency tone command; and when the voice command does not correspond to the dual-tone multifrequency command in the user record, performing an action associated with the voice command.