Patent ID: 7219150

Claim:
A method of analyzing a digital communication, comprising: assigning a word value to each of a plurality of words; identifying a predetermined portion of said digital communication, said predetermined portion to contain one or more words; identifying a subset of the one or more words in said predetermined portion; determining a message value for said predetermined portion, said message value corresponding to the word values of said selected subset, said message value to be indicative of the likelihood that said message relates to a predetermined subject; assigning a user level to a user, said user to provide said digital communication, said user level to be proportional to the likelihood that said user has provided one or more digital communications relating to the predetermined subject; comparing said message value with a reference value; altering said user level corresponding to the relationship between said message level and said reference value; and adjusting a visual indicator in proportion to the user level, said visual indicator to be visible to a system monitor, said visual indicator to be representative of the likelihood that the user has provided communications relating to the predetermined subject.