Patent ID: 7272588

Claim:
A method for generating service order count metrics, comprising: searching a first table for an indicator identifying a selected subset of customer order information; in response to locating the indicator, extracting information associated with the selected subset; storing the extracted customer order information in a second table, wherein the customer order information comprises a range of communication device identifiers; searching the second table for the range of communication device identifiers; determining the number of communication device identifiers from the range of communication device identifiers; generating a first, second, third, and fourth extensions, wherein generating the first and second extensions comprises: extracting characters 14 - 17 of the range and storing the 4-digit number as the first extension, extracting characters 9 - 12 of the range and storing the 4-digit number as the second extension, and subtracting the second extension from the first extension and adding one to the result to arrive at a total number of communication device identifiers for the range; determining the numerical difference between a third and a fourth extension and adding one to the result; adding the result from the third and fourth extensions to the result obtained from the first and second extensions to arrive at a total number of communication device identifiers for the range of communication device identifiers; and generating the service order count metrics, wherein the service order count metrics includes the total number of communication device identifiers.