Patent ID: 8534547

Claim:
A method comprising: (a) operating at least one computer of an automated banking machine to cause to be sent to at least one remote computer, status data corresponding to at least one condition of at least one device of the machine, wherein the machine includes at least one input device, wherein the at least one input device includes at least one data reader, wherein the at least one data reader is operative to read machine user data usable to identify a financial account with which a transaction can be carried out through use of the machine, wherein the machine includes a cash dispenser device, wherein the cash dispenser device is operable to selectively dispense cash stored in the machine to authorized machine users, wherein the machine includes at least one data store, wherein the at least one computer is in operative connection with the at least one data reader, the cash dispenser device, and the at least one data store, wherein the at least one computer is operative to cause a transaction to be carried out on a financial account for a machine user, based at least in part on machine user data read by the at least one data reader corresponding to the financial account, and the machine user being recognized as an authorized user of the machine; (b) operating the at least one computer to receive from the at least one remote computer, analysis information that is based on analysis of the status data sent in (a); (c) operating at least one computer to cause the information received in (b) to be stored in the at least one data store; (d) subsequent to (c), operating the at least one computer to receive through the at least one input device, at least one input from a service entity located at the machine, wherein the at least one input includes machine service authorization; and (e) operating the at least one computer responsive at least in part to the at least one input received in (d), to cause the information stored in (c) to be output to the service entity, wherein the information indicates at least one particular device of the machine, wherein the information includes at least one remedial action to be performed by the service entity to avoid a future malfunction of the at least one particular device.