Patent ID: 8782218

Claim:
A method comprising the steps of: receiving product-specific alerts from respective products implemented in information technology infrastructure; and processing the product-specific alerts to generate one or more activity streams using a specified activity stream format suitable for delivery to one or more remediation elements, wherein the specified activity stream format comprises a standardized activity stream format that combines product-specific alerts from multiple distinct products in order to facilitate collaborative remediation of the product-specific alerts by multiple administrative entities; wherein the product-specific alerts comprise system management alerts generated by one or more product-specific alerting engines associated with said products based on outputs of one or more monitors implemented within respective ones of the products; and wherein the receiving and processing steps are performed by at least one processing device comprising a processor coupled to a memory and implementing an activity stream based alert processor configured to provide an interface between the products and said one or more remediation elements; wherein the processing step further comprises generating one or more inferences for each of at least a subset of the one or more activity streams, with said inferences being utilized to facilitate subsequent transformation of additional product-specific alerts into additional activity streams.