Patent ID: 7711095

Claim:
A method comprising: (a) receiving a list of one or more identifiers at a thread of an interactive voice response system, (i) wherein each of said identifiers is associated with one of a plurality of content streams, (ii) wherein each of said content streams has one or more of a plurality of media types, (iii) wherein said list specifies a playback order for said content streams, and (iv) wherein said thread is associated with one of said media types T and with a call that involves said interactive voice response system and a telecommunications terminal; and (b) executing in said thread a command for initiating delivery of one of said content streams S to said telecommunications terminal, (i) wherein said content stream S has said media type T, (ii) wherein the time τ at which delivery of said content stream S begins is based on said playback order, and (iii) wherein an attribute value V indicates whether said content stream S can be delivered to said telecommunications terminal at the same time as another one of said content streams whose media type is different than T.