Patent ID: 7142939

Claim:
A service providing device for providing a service related to mount production, provided for a supplier or a service person side of a component mounting apparatus, the component mounting apparatus comprising a component supplier for supplying a component and a component holder for holding the component from the component supplier and mounting the component onto a circuit board, or a component mounting line in which connection is made so as to include the component mounting apparatus, the service providing device comprising: a transmitter/receiver configured for performing transmission and reception of information via a communication system including the Internet to and from a service receiver provided on a user side for mount production using the component mounting apparatus or the component mounting line; a controller configured for accessing of a service independently performed by the service receiver via the transmitter/receiver; wherein disclosure of an accessible service varies depending on a contract level that a user has with a manufacturer, the contract level being determined based on a level of an operator of the component mounting apparatus, a difficulty level of a mounting technique used for production at a factory, or a request of a user at a delivery destination; and wherein, when the contract level is low, latest instruction manual information and mending parts stock information are disclosed, and as the contract level increases, a range of disclosure is successively extended to cover virtual training for offering training via a network, mounted component information and mounting order optimization.