Patent ID: 7444412

Claim:
A method for determining the occurrence of a class issue within a first computer comprising at least a first storage device for storing data relating to the system resources of the first computer; the system resources comprising at least one of hardware and software of the first computer; the method comprising the steps of: receiving, from an internet source a first application, the first application being a trusted application for identifying the system resources of the first computer; searching for and collating computer hardware and/or software identification information of the hardware and/or software of the first computer using the first application; creating a data entity containing the computer hardware and/or software identification information or from which said information can be identified and storing the data entity storage device such that the data entity can be subsequently accessed by other applications; receiving data identifying at least one class issue potentially associated with the system resources; determining, using a second application, whether or not data relating to the system resources corresponds to the data identifying the at least one class issue; and outputting a message relating to the at least one class issue if the computer hardware and/or software identification information corresponds to the data identifying the at least one class issue.