Patent ID: 7934126

Claim:
A system for analyzing computer operations problems, comprising: a fault history database storing a set of fault records, each fault record corresponding to one of a set of possible computer operations problems, having a fault source, and comprising attributes relating to at least one of an identity, category and timing of said one problem; and a fault analysis subsystem operatively coupled to the fault history database and receiving therefrom a subset of fault records, the fault analysis subsystem configured to: determine a set of fault statistics based on the subset of fault records, the set of fault statistics relating to at least one of CPU usage, number of faults, and fault category, generate rankings for fault sources responsive to the determined set of fault statistics, generate a flag for a fault source responsive to the generated ranking for the fault source differing by at least a threshold amount from a mean of the generated rankings of the fault sources, the fault analysis subsystem configured to cause fault sources having flags to be displayed in a manner visually distinguishable from fault sources not having flags, and responsive at least in part to the determination of the set of fault statistics, identify certain fault sources of the set of fault records as being responsible for the computer operations problems.