Patent ID: 7330890

Claim:
A computer system supporting user personalized profiles using a telephone identifying information, a telephone interface, and an Internet interface, the computer system comprising: a database including personalization profiles for a plurality of users, each profile defining preferences for a corresponding user, each personalization profile for personalizing a corresponding user's interactions with the computer system; a server supporting the Internet interface, the server allowing access to, and modification of, the personalization profiles by the corresponding users, wherein the server includes a web server for presenting customized interfaces to users to access and modify the personalization profiles, wherein ones of the customized interfaces are personal to a specific user, said customized interfaces being based on said personalization profiles, said server being operable to modify a user's customized interface based on at least one of a corresponding record of user action or a corresponding record of user behavior, wherein the server is operable to generate subsequent truncated prompts when the corresponding record is indicative of a pattern of receiving commands before respective prompts are complete; and a telephone interface subsystem supporting the telephone interface to receive the telephone identifying information, the telephone interface including a first program code to match the telephone identifying information with a corresponding personalization profile, the telephone interface including a second program code for including a record of actions in a personalization profile, the telephone interface including a third program code to provide personalized content over the telephone interface to a user according to the corresponding personalization profile including the record of actions, the telephone interface including a fourth program code to notify the user of the modification to the user's customized interface based on the at least one corresponding record of user action or user behavior.