Patent ID: 8294705

Claim:
A computer system comprising: at least one computing device including: a system for implementing a virtual network operations center by performing a method comprising: rendering an observation space representing the virtual network operations center, wherein the rendering includes rendering three dimensional (3D) models in the observation space, wherein the 3D models mirror actual components in an associated operations center; enabling manipulation of the 3D models by an operator; generating a set of messages for processing by the associated operations center in response to the manipulation, wherein the set of messages directly effectuates changes in the operations center without further user action at the associated operations center; rendering a virtual display in the observation space, wherein the virtual display is a component of the virtual network operations center, does not have an associated component in the associated operations center and provides a changeable message board for operators viewing the observation space, and wherein the message board displays unique content for each operator, the unique content includes at least one of a message or a notification relating to at least one of operations or events of the virtual network operations center; and automatically generating audio and visual cues to alert an operator interacting with the 3D models, wherein the cues are generated in response to hardware faults and middleware or operating system configuration issues, and wherein the visual cues are rendered within the 3D models.