Patent ID: 7590579

Claim:
A method of managing client communications in an organization, comprising: presenting a first user interface at a first user terminal through which a first user of the organization having editor privileges creates or edits content; receiving the content created or edited through the first user interface from the first user terminal, storing the content in a message database and automatically transmitting an electronic notification message to a second user of the organization having approval privileges informing the second user of the stored content; presenting a second user interface comprising the stored content through a second user terminal to the second user; receiving an entry through the second user interface from the second user terminal indicating an approval status of the stored content; presenting a third user interface at a third user terminal through which a third user of the organization authorized to send messages to clients selects the body of a message for transmission to one or more clients from approved content published for user selection; and transmitting the message over a network for access by the one or more clients.