Patent ID: 8443089

Claim:
A method comprising the steps of: receiving, from a user, a request to initiate access to a network, the network including: a plurality of point-of-care terminals; at least one integrated communications clearinghouse (ICC) database server; at least one database associated with the ICC database server; and a plurality of network servers; granting the user access to the network; selecting a channel to establish a communication link between the network and the user, wherein the selecting further comprises: searching for a desired network destination in a local memory; setting a destination server based on results of the search for the desired network destination in a local memory; attempting to establish a communications link with the destination server; determining whether or not the communications link is established; and processing at least one data entry form based on whether or not the communications link is established, wherein the processing further comprises: when the communications link is determined to not be established, storing the at least one data entry form; when the communications link is determined to be established: if the destination server is equal to the ICC database server: transferring the at least one data entry form to the ICC database server; searching for the desired network destination in a secondary storage device; printing an error message if the search for the desired network destination in a secondary storage device does not reveal a communications profile corresponding to the desired network server; and if the search for the desired network destination in a secondary storage device reveals a communications profile corresponding to the desired network server: setting the destination server equal to the desired network destination server; attempting to establish a communications link with the destination server; and if the attempted communications link is not established, storing the at least one data entry form; exchanging data with the user via the selected channel; and terminating the communication link according to at least one of a demand from the user or a technical demand of the communication link.