Patent ID: 6970551

Claim:
A call processing system, comprising: a switch for receiving a plurality of calls for a plurality of services identified by respective base dialed number; a parking manager configured for: managing a plurality of concurrent calls from among the calls routed from the switch, said concurrent calls having the same Automatic Number Identification (ANI) and the same base dialed number; and communicating respective codes for the concurrent calls to the switch, wherein each of respective codes for the concurrent calls having the same Automatic Number Identification (ANI) and the same base dialed number are different from one another; a call response system configured for: receiving a request for the service from the switch, said request corresponding to one of the concurrent calls and including a corresponding one of the respective codes and the same Automatic Number Identification (ANI); determining the base dialed number from among the respective base dialed numbers based on the corresponding one of the respective codes; controlling the parking manager for further management of the one of the concurrent calls based on the corresponding one of the respective codes; and initiating further processing of the request for the service in accordance with the base dialed number.