Patent ID: 8359621

Claim:
A method, comprising: recording, by a system including a processor, audio feedback from communication devices of a plurality of subscribers commenting on video content services supplied by an internet protocol television communication system; detecting, by the system, one or more trigger words in the recorded audio feedback; detecting, by the system, frequency of use of the one or more trigger words that exceeds a threshold; directing, by the system, one or more network elements of the internet protocol television communication system to record video content from a select one or more video content channels; detecting, by the system, in the recorded audio feedback one or more ancillary words in proximity to the detected one or more trigger words; selecting, by the system, the one or more video content channels for recording the video content according to the one or more ancillary words detected; identifying, by the system, one or more subscribers from the plurality of subscribers that supplied audio feedback matching the one or more trigger words; identifying, by the system, at least one transmission path from at least one of one or more subscriber accounts associated with the one or more subscribers identified, and communication identifiers determined from communication sessions with the one or more subscribers identified; and selecting, by the system, the one or more network elements to record the medial content from the identified at least one transmission path.