Patent ID: 8102985

Claim:
A method for providing a camp-on hold service, comprising: detecting a hold condition to place a call between a first user and a second user on hold, the second user participating in the call via a first communication device using a first type of communication; establishing a call hold by placing the call on hold; receiving a request from the second user to camp-on to the call hold; receiving from the second user via the first communication device communication information associated with the second user and identifying a second type of communication different than the first type of communication, the communication information for notifying the second user that the first user is available to continue communications with the second user; after receiving the communication information associated with the second user, establishing a new communication session between at least a camp-on system and the second user using the second type of communication, the new communication session established before the first user is available to use the first type of communication to continue communications with the second user; monitoring a status of the first user during the call hold; receiving an indication that the first user is available to continue communications with the second user; and notifying the second user via the second type of communication that the first user is available to continue communications with the second user.