Patent ID: 8868769

Claim:
A system for performing requests to perform tasks from users comprising: an IP Network; a public switched telephone network (PSTN); at least one server in the IP network, the at least one server being capable of executing tasks assigned by users, communicating via an IP network communication channel with users on the IP network and communicating via a PSTN communication channel with users on the PSTN network, and receiving and sending communications to and from the PSTN users via the PSTN communication channel through a two-way translator that translates speech communications to a form that the at least one server uses to process the tasks and that translates communications from the task to speech communications that are communicated as speech or voice communications to the PSTN users via the PSTN; wherein the at least one server is capable of receiving requests that originate as speech from the PSTN users and are transmitted as speech via the PSTN communication channel of the PSTN, the translator translates the speech requests into text, and the server executes the requests; and wherein the at least one server receives requests that originate as text from the IP Network users via the IP network communication channel of the IP Network and executes the requests made by the IP Network users, the text requests not being converted into speech.