Patent ID: 7236862

Claim:
A remote maintenance system which performs maintenance on a mobile object by monitoring a control device of the mobile object from a remote location comprising: a maintenance terminal at the remote location and which is connected to a communication network, displays maintenance information indicating the condition of the mobile object which has been received from the communication network for an operator, and transmits control information for the control device to the communication network; a communication server separate from the mobile object which is connected between the control device and the communication network, transmits the maintenance information which has been acquired from the control device to the maintenance terminal, and receives the control information which has been transmitted from the maintenance terminal to set the control information in the control device; and an imaging device and a sound collecting device which are connected to at least one of the control device and the communication server and which transmit an image and sound, respectively, to the maintenance terminal so as to diagnose the condition of the mobile object.