Patent ID: 7783021

Claim:
An inmate telecommunication call processing system comprising: a plurality of trunk lines of a Public Switched Telephone Network (PSTN); at least one telephone terminal for making a telephone call, wherein said telephone terminal is located onsite at an institution; a central platform coupled to said plurality of trunk lines and coupled to said at least one telephone terminal for said telephone call, wherein said central platform is located offsite from said institution, and further wherein said central platform comprises one or more apparatuses for processing said telephone call; an administrative workstation for connecting to a said telephone terminal to monitor conversations between said institution without detection by said user; and at least one routing means coupled to said telephone terminal and said central platform; wherein said one or more apparatuses controls telephonic communication between said at least one telephone terminal and said plurality of trunk lines, wherein said one or more apparatuses records said conversations in said telephone call between a user associated with said at least one telephone terminal and an external party, and further wherein said one or more apparatuses digitizes audio and stores said audio for caller identification at said institution, and further wherein said one or more apparatuses communicates with an administrative workstation for billing regarding said telephone call originating from said institution.