Patent ID: 8615226

Claim:
A relay apparatus that relays data communication between a portable terminal apparatus having a display for displaying an image and a central apparatus, the relay apparatus comprising: a database storing communication control data in association with environment data identifying a position information of the portable terminal apparatus; and a controller capable of performing an operation of: receiving display screen definition data from the central apparatus which defines the image displayed on the display of the portable terminal apparatus; receiving environment data from the portable terminal apparatus; extracting communication control data, corresponding to the received environment data, from the database; adding the extracted communication control data to the received display screen definition data; and transmitting the display screen definition data, into which the extracted communication control data is added, to the portable terminal apparatus, wherein the transmitted communication control data represents a setting of an exception handling procedure for the data communication between the portable terminal apparatus and the central apparatus, wherein the communication control data stored in the database represents the exception handling procedure, and wherein the portable terminal apparatus performs the setting of the exception handling procedure.