Patent ID: 6952695

Claim:
A computer-based method of facilitating and structuring the intake, investigation, follow-up, analysis and reporting of adverse event and product complaint data; said method comprising: associating each one of a selectable plurality of familiar popular terms with one or more related standardized terms; providing a user interface having said selectable plurality of familiar popular terms and a related selectable graphical depiction to enable a user to 1) report adverse events and product complaints data associated with said selectable graphical depiction, 2) review said reported data for accuracy and 3) monitor said reported data; and; said user using said interface, selecting one or more of said selectable plurality of familiar terms and at least a portion of said selectable graphical depiction to describe an adverse event or product complaint associated with said selected portion of said selectable graphical depiction; generating a standardized adverse event or product complaint report comprising said one or more related standardized terms associated with said selected one or more of said selectable plurality of familiar popular terms.