Patent ID: 7398215

Claim:
A telecommunications messaging system comprising: a switching apparatus for connecting real-time voice and multimedia communications to a plurality of endpoints; a visual messaging system coupled to the switching apparatus and to the endpoints and configured to display a plurality of textual messaging prompts at the endpoint when a message event occurs, the textual messaging prompts retrieved from a visual prompt memory of the visual messaging system; an audio messaging system coupled to the switching apparatus and to the endpoints and configured to cause the endpoint to play a plurality of sound recordings representing a plurality of audio messaging prompts when the message event occurs, the audio messaging prompts retrieved from an audio prompt memory of the audio messaging system; an administration workstation in communication with the visual and audio messaging systems, the workstation having a display, an audio system and an input device; a messaging prompt translation computer program product retrievable by the administration workstation and having programming code for causing the workstation to display a plurality of messaging prompts in a base language stored in a base language file at an archive of the telecommunications system and to play a recording of the messaging prompts in the base language, and for revising the plurality of messaging prompts in a secondary language in response to directions designated by the input device, and for storing the revised messaging prompts in a secondary language file at the archive; and an administration programming computer product retrievable by the administration workstation and having programming code for uploading the files in the archive to the audio prompt memory and the visual prompt memory, and for associating one of the files with each of the endpoints, whereby, each of the endpoints display and play the messaging prompts in either the base language or the secondary language.