Patent ID: 7974386

Claim:
A method for testing network elements, comprising: accessing an orders report including information regarding the network elements; determining, based on the information provided by the orders report, a network element from the network elements to be tested; retrieving information from the orders report regarding the network element to be tested; creating a ticket for the network element to be tested including the information retrieved from the orders report; forwarding the ticket to a test device for testing the network element associated with the forwarded ticket; receiving the ticket from the test device; determining whether testing of the network element associated with the ticket received resulted in a failure; if testing of the network element associated with the ticket received resulted in the failure, then scheduling repair of the network element and closing the ticket so that testing of the network element associated with the ticket is terminated; and if testing of the network element associated with the ticket received did not result in the failure, then after a first predetermined amount of time, determining whether the ticket should be forwarded to the test device for retesting of the network element associated with the ticket.