Patent ID: 8517257

Claim:
A method comprising: identifying a user; allowing the user to indicate a problem and allowing the user to enter a robbery passcode, wherein the robbery passcode is defined as one of the following: a separate code that is entered prior to identifying the user or after identifying the user; the robbery passcode is inserted into the middle of any type of user identification code, password, or personal identification number; the robbery passcode is triggered by pressing a certain portion of or an icon on a touch sensitive display; displaying a normal user interface to the user; allowing the user to request a withdrawal of money; determining whether the request is below a robbery limit, wherein the robbery limit is configurable and selectable, such that the robbery limit is defined from a set of two or more robbery limit options; dispensing the money to be withdrawn in response to detecting that the request is below the robbery limit; in response to detecting that the request exceeds the robbery limit, dispensing an amount of money equal to the robbery limit and displaying an error message that the requested funds are unavailable to fully satisfy the request; and providing at least one notification of the problem.