Patent ID: 7966233

Claim:
A method comprising: identifying a customer; retrieving first data records related to the customer, the first data records related to an order of a service by the customer; retrieving second data records related to the customer, the second data records related to billing information associated with the customer; retrieving third data records related to the customer, the third data records related to the service provisioned on behalf of the customer; retrieving fourth data records related to contract information for the customer; analyzing the first, second, third and fourth data records to identify an inconsistency between the data records, wherein the analyzing is performed by a processing element, wherein the analyzing includes: extracting data from each of the first, second, third and fourth data records; transforming the extracted data, wherein the transforming comprises a format translation of the extracted data; and processing the transformed data to identify the inconsistency pertaining to the order of the service by the customer in relation to the contract information for the customer; and issuing a modifying request to address the inconsistency.