Patent ID: 7464074

Claim:
A computer implemented method to create a structure from a knowledge base of an organization, the knowledge base being part of a system comprising a document database (DB) and queries submitted by users concerning the documents, wherein the method performs definitive and decisive matching and grouping the queries into clusters to enable analysis of the knowledge base of the organization; the method comprising: submitting by the users in the organization of queries having weighted characteristics; recording the details of the submitter comprising at least: job title; department name; and employee contact references comprising at least email address and level of security authorization; comparing queries using a weight matrix generated by a distance function; clustering of the queries into a semantic structure based on said weight matrix, by grouping said queries into a ‘prioritized structure’ based on the comparison of a location of a word in said query to the location of the same word in another query; and rating of a new query relative to the nearest of said clusters, wherein said new queries are evaluated in one of real-time and periodically, to determine whether to one of: add said query to an existing cluster; and form a separate “satellite” cluster.