Patent ID: 8331540

Claim:
A method comprising: receiving, using a voicemail system associated with a called party, a call from a calling party to the called party, wherein the call is redirected to the voicemail system based on the called party not answering the call, the voicemail system configured for recording messages left by callers for the called party; recording, using the voicemail system, a message being left by the calling party for the called party; analyzing, using the voicemail system and while the message is being left by the calling party, information associated with at least a portion of media included in the message to determine a quality of the media included in the message, wherein the analyzing comprises using algorithms to detect one or more of impairments of packet loss and packet loss concealment; based on the analysis of the information, determining, using the voicemail system, whether the quality of the media included in the message being left by the calling party for the called party satisfies one or more pre-determined thresholds; and based on a determination that the quality of the media included in the message being left by the calling party for the called party does not satisfy the one or more pre-determined thresholds: generating an alert indicating that the voicemail system has determined that the quality of the media included in the message is not acceptable, and sending the alert to the calling party.