Patent ID: 8467514

Claim:
A method comprising: identifying a plurality of communication devices associated with a user profile, the user profile associated with a subscriber subscribing to telecommunication services provided by a service provider; monitoring, by the service provider, at least one of inbound or outbound communications for each of the plurality of communication devices; determining, by the service provider, a device status associated with each of the plurality of communication devices based on the at least one of monitored inbound or outbound communications; determining, by the service provider, a user availability of the subscriber based on an aggregate of the device statuses associated with the plurality of communication devices, wherein determining the user availability comprises: determining that a first device status associated with a first device of the plurality of devices indicates that the subscriber is not available to receive communications at the first device, determining, based at least in part on the first device status, that the subscriber is not available to receive communications on the plurality of communications devices even if a second device status associated with a second communications device of the plurality of devices indicates that the subscriber is available to receive communications at the second device, and setting the user availability to a state that indicates that the subscriber is not available to receive communications; and displaying the user availability on one or more receiving devices.