Patent ID: 8559030

Claim:
A method for diagnosing a fault in a device, comprising: operatively connecting a mobile communication device with a networked rendering device by said mobile communication device scanning a two-dimensional quick response code associated with said networked rendering device, wherein said mobile communication device comprises at least one of a smartphone, a PDA, and a tablet; acquiring fault information for said networked rendering device on said mobile communication device when scanning said two-dimensional quick response code and capturing an image of said networked rendering device by an image capturing unit associated with said mobile communication device; combining said captured image of said networked rendering device with augmented reality information related to said networked rendering device, wherein combing said captured image of said networked rendering device with augmented reality information comprises a peripheral view of the networked rendering device and said mobile communication device highlighting a target area of fault information of said networked rendering device to visually indicate a fault component on said networked rendering device shown on a display of said mobile communication device; and displaying an action on said mobile communication device to be taken with respect to said highlighted target area of fault information of said networked rendering device addressing said fault component of said networked rendering device, which provides a highlighted solution to said fault information of said networked rendering device, and the action is concurrently shown with the combined captured image of said networked rendering device with augmented reality information related to said networked rendering device on the display of the mobile communication device.