Patent ID: 7225122

Claim:
A method of computer analysis of computer generated communications comprised of a group of words written by an author in order to determine a psychological state of the author which is reflected by the group of words comprising: collecting at least one computer generated communication comprised of the group of words written by the author; parsing the group of words of at least one computer generated communication to identify categories of information therein; processing the categories of information with at least one analysis to quantify at least one type of information in each category; and generating an output communication when a difference between the quantification of at least one type of information for at least one category and a reference for the at least one category is detected involving the psychological state of the author reflected by the group of words to which a responsive action should be taken with content of the output communication and the at least one category being programmable to define a psychological state in response to which an action should be taken and what the action is to be taken in response to the defined psychological state, and wherein the collected at least one computer generated communication comprises at least one of email, chat from a chat room arid website information collected from a website.