Patent ID: 8725699

Claim:
A computer-implemented method comprising: analyzing, using a clinical decision support system, clinical data to detect a predetermined data pattern for a patient, the patient associated with a patient identifier and the clinical data arranged according to one or more information categories; issuing an alert associated with the predetermined data pattern, the issued alert associated with an alert identifier and sent as a first message to an authorized user; receiving, from the authorized user receiving the alert, a second message in reply to the first message, the second message to trigger a request for information relating to the patient and the predetermined data pattern based on the alert identifier and the patient identifier; parsing the second message based on one or more keywords to identify the information requested by the authorized user in the second message; retrieving, in response to the second message, the information requested by the authorized user; and transmitting the information requested in a third message to the authorized user, wherein the information requested is reviewable by the authorized user via the third message, wherein at least one of the first, second and third messages comprises an email message, and wherein the authorized user interacts with the clinical decision support system via the messages without opening a clinical decision support system application.