Patent ID: 8851966

Claim:
A method in a gaming system comprising operating a computer system in the gaming system to perform steps of: detecting events that occur in a game played on the gaming system, the events arising from actions of individual players, actions among players, actions between players and a game environment of the game, and changes in the game environment; identifying a predetermined event from the events detected during game play, and in response thereto: identifying a player; evaluating one or more predictive models using the identified player to, predict a first outcome and a second outcome for the identified player, wherein inputs to the one or more predictive models are based at least on the events detected during game play; in response to prediction of the first outcome, identifying a first engagement action based on the first outcome, and communicating with the identified player to engage the identified player in accordance with the first engagement action; and in response to prediction of the second outcome, identifying a second engagement action based on the first outcome, and communicating with the identified player to engage the identified player in accordance with the second engagement action.