Patent ID: 7054923

Claim:
A method of providing entitlement services information to users, comprising: receiving a request for entitlement services information for a particular user, wherein the entitlement services comprise one of maintenance agreements and service agreements; in response to receiving the request: accessing a common entitlement services information repository; wherein the common entitlement services information repository associates entitlement services with products to which the entitlement services attach and with users of the products; wherein each of at least a portion of the plurality of users is associated with at least two products; and providing a first application with entitlement services information for the particular user, wherein the first application corresponds to a first entitlement service; passing at least a portion of the entitlement services information for the particular user from the first application to a second application, wherein the second application corresponds to a second entitlement service, and wherein the second application does not support the first entitlement service; and transmitting a response containing the portion of the entitlement services information from the second application to the particular user.