Patent ID: 8738076

Claim:
A system for ensuring compliance adherence for a call to be placed to a called party from a contact center using a wireless telephone number, the system comprising: a compliance server configured to: determine whether the call to be placed to the called party is compliant with respect to at least one compliance requirement; and in response to the determining the call to be placed to the called party is compliant: inform an agent of the contact center of the wireless telephone number so that the agent can originate the call to be placed to the called party using the wireless telephone number; and in response to receiving an indication that the agent has originated the call to be placed to the called party: establish a first call leg between the compliance server and a phone being used by the agent; and establish a second call leg between the compliance server and a private branch exchange, wherein, upon receiving the wireless telephone number, the private branch exchange establishes a third call leg between the private branch exchange and a wireless device associated with the called party using the wireless telephone number, and the third call leg, the second call leg, and the first call leg are connected to form a three-way conference call between the phone being used by the agent, the compliance server, and the wireless device associated with the called party.