Patent ID: 8775227

Claim:
A computer-implemented method comprising: defining, by one or more computers, first assessment criteria for a possible onshore sourcing location, a possible nearshore sourcing location, and a possible offshore sourcing location; associating corresponding site metrics with the first assessment criteria; scoring the onshore sourcing location, the nearshore sourcing location, and the offshore sourcing location against the first assessment criteria and the corresponding site metrics to generate site scores for each sourcing location; selecting a sourcing location, from among the onshore sourcing location, the nearshore sourcing location, and the offshore sourcing location, that is more qualified to receive an operational process under evaluation, based on the site scores; defining second assessment criteria for a first party provider and a possible third party provider; associating corresponding provider metrics with the second assessment; scoring the first party provider and the third party provider against the second assessment criteria and the provider metrics to generate provider scores for each provider; and selecting a provider, from among the first party provider and the third party provider, that is more qualified to perform the operational process under evaluation, based on the provider scores.