Patent ID: 8364337

Claim:
A failure countermeasure support system for a mobile vehicle comprising: a data conversion means which acquires failure information for a mobile vehicle; maintenance databases in which are stored items of maintenance information related to maintenance for remedying failures which it is feared may occur with the mobile vehicle; a structured information database in which is stored structured information for referring to said items of maintenance information stored in said maintenance databases; a structured information search means which searches said structured information database on the basis of said failure information for said mobile vehicle which has been acquired, and extracts one or more structured information records related to said failure information; a display control means which outputs a list of said one or more structured information records extracted by said structured information search means; and a structured information extraction section which extracts said structured information from said maintenance information stored in said maintenance databases, and stores a plurality of said structured information records in said structured information database, wherein: in said list outputted by said display control means, link information is included to said maintenance information in said maintenance databases, corresponding to said one or more structured information records which are included in said list; said maintenance databases have a plurality of individual databases; said structured information database has a plurality of structured information tables which respectively correspond to said plurality of individual databases, and a plurality of text files; and a plurality of said structured information records are included in each of said plurality of structured information tables, and, in each of said structured information records, there is included identification information for one corresponding text file among said plurality of text files.