Patent ID: 8824772

Claim:
A method comprising: receiving, in a computer system, a request for data associated with a particular remote deposit session from a user during a troubleshooting session; retrieving, in the computer system, in response to the request, remote deposit session data associated with the particular remote deposit session from a data store; displaying, on a display device of the computer system, a first user interface comprising the remote deposit session data and embedded controls; receiving, in the computer system, through the embedded controls, a request for a deposit document image associated with the remote deposit session data; retrieving, in the computer system, in response to the request for the deposit document image, deposit document image data from the data store; displaying, on the display device, the deposit document image based on the deposit document image data in a second user interface, wherein the second user interface comprises image editing controls; editing, in the computer system, in response to input received through the image editing controls, the deposit document image to create an edited deposit document image; saving the edited deposit document image as edited deposit document image data to the data store; and processing, in the computer system, the edited deposit document image data.