Patent ID: 7673791

Claim:
A system for exposing order status in a supply chain having disparate systems, comprising: a trading partner exchange communicatively interfacing with a plurality of disparate trading partner systems; an access platform accessible by customers and trading partners via a plurality different communication channels; and an integrated access interface providing an interface between the trading partner exchange and the access platform; Wherein the trading partner exchange is configured to electronically receive an order notification corresponding to an order created by a first trading partner system, the received order notification being associated with a first trading partner system identifier, the created order defining a transaction between a customer and a first trading partner, automatically assign a unique transaction identifier to the transaction responsive to receiving the order notification, electronically receive at least one activity notification of an activity performed by at least a second trading partner system, the at least one activity notification describing an action of a second trading partner corresponding to the transaction and being associated with a second trading partner system identifier, wherein the first trading partner system and the at least second trading partner system are disparate systems that jointly define a transaction processing chain, automatically associate the unique transaction identifier to the second trading partner system identifier responsive to receiving the activity notification, link the unique transaction identifier to the order notification and the at least one activity notification and, wherein cross referencing the first and second trading partner system identifiers using the unique transaction identifier provides a status of the transaction at a point in the transaction processing chain, electronically report status of the transaction via the integrated access interface, electronically generate transaction analysis information based upon the unique transaction identifier, the order notification, and the at least one activity notification, provide the first, the second, or another trading partner access to the transaction analysis information, electronically generate transaction tracking information based upon the unique transaction identifier, the order notification, and the at least one activity notification, provide access to the transaction tracking information to the customer who initiated the order while denying the customer access to the transaction analysis information, format at least one of the transaction analysis information and the transaction tracking information in response to selecting one of a plurality of communication channels for conveying information, the formatting corresponding to a particular one of the plurality of communication channels selected.