Patent ID: 7962422

Claim:
A method, comprising the steps of: obtaining by a server a data feed including status information for each of a plurality of delivery sites, the status information describing an unavailability period for a first delivery site, the first delivery site being scheduled to be unavailable during the unavailability period; determining by the server a coincidence between the unavailability period and a first pick-up period of a shipment at the first delivery site, the shipment being currently scheduled to be picked up by a customer at the first delivery site during the first pick-up period; determining by the server at least one alternate delivery site and at least one alternate pick-up period; verifying that the at least one alternate delivery site is able to take delivery of the shipment for pick-up by the customer during the at least one alternate pick-up period; sending a notification from the server to the customer of the at least one alternate delivery site and the at least one alternate pick-up period; and initiating a rerouting by the server of the shipment to a second delivery site for delivery by a second pick-up period, the second delivery site and the second pick-up period being supplied by the customer to the server.