Patent ID: 7409047

Claim:
A method for storing telephone numbers in a secure, integrated, and hierarchical database, said method comprising: receiving said telephone numbers; storing said telephone numbers in said hierarchical database; for a service that is associated with any of said telephone numbers, storing personal information related to said service with said telephone numbers; wherein said personal information comprises social security number, credit card number, insurance policy number, account number, and date of birth; wherein said hierarchical database comprises data related to individuals, groups, and families; looking up a specific telephone number; navigating through said telephone numbers, using an interactive voice response interface; authenticating a user; placing a first service call, using said specific telephone number; providing a voice prompt for said user to access resources; for a specific service corresponding to said first service call, automatically applying said personal information related to said specific service, wherein the applying step is initiated by a configurable key combination; placing a second service call; and contacting one or more of said individuals, groups, and families.