Patent ID: 7529360

Claim:
A system for connecting calls, comprising: a telecommunication appliance including a display; a user input; and means for making a call; a digital directory, which is in communication with and accessible by the telecommunication appliance, and includes a plurality of digital directory entries; wherein a digital directory entry includes information about a business, and the telecommunication appliance displays some of the digital directory entries from the digital directory on the display; receives a user selection of a digital directory entry representing a selected business via the user input, wherein the information about the selected business includes a business id; and makes a call to the selected business using the means for making a call and the information about the selected business from the selected digital directory entry; a telecommunications service, which is connected to the telecommunication appliance via a network and looks up the selected business phone number using the business id, and connects the call to the selected business; and a digital directory service, which is connected to the telecommunications service with an Internet Protocol (IP) network and includes a digital directory database that includes a plurality of digital directory entries corresponding to the plurality of digital directory entries on the digital directory, wherein the telecommunications service communicates a record of the call to the selected business for recording with the corresponding digital directory entry in the digital directory database.