Patent ID: 7917396

Claim:
A computer-implemented method for a telecommunications carrier having a legacy order-processing system to process customer orders associated with providing telephony services via a cable TV (CATV) network, the method comprising: receiving an indication for a request to provide or modify a voice-over-protocol telephony service; determining whether the order is associated with service offerings to be provided in connection with the CATV network or service offerings to be provided in connection with a telecommunications network associated with the legacy order-processing system; validating fields of the request to determine if there are any issues, errors, or reasons the request is rejected or unable to be completed; parsing the request and data associated with the request for storage in a database associated with the CATV network or the telecommunications network associated with the legacy order-processing system in response to a category of the request; directing the order to a supplementary processing system that is coupled to the legacy order-processing system, thereby enabling the order to be received while keeping in place the legacy order-processing system, to satisfy the order in response to determining that the order is associated with service offerings to be provided in connection with the CATV network; and directing the order to legacy components to satisfy the order in response to determining that the order is associated with service offerings to be provided in connection with a telecommunications network associated with the legacy order-processing system.