Patent ID: 8271348

Claim:
A system for generating consumable orders for document processing devices, the system comprising: a customer computer including a tangible processing element operatively coupled with a network to communicate with at least one document processing device via the network, the device being registered to a customer account managed by an account manager system; a consumable monitoring component implemented in the customer computer and operable by the processing element to receive electronic reports from at least one document processing device via the network, the consumable monitoring component operable by the processing element to determine whether a particular document processing device needs or will soon need a replacement consumable based at least partially on the electronic reports; and a data store implemented in the customer computer and operative to store order prompting content associated with a plurality of different resellers; an order generation component implemented in the customer computer and operable by the processing element to selectively render order prompting content from the data store associated with a specific one of the plurality of resellers to prompt a user to place a proposed order for a replacement consumable if the consumable monitoring component determines that the particular document processing device needs or will soon need a replacement consumable, the order generation component being operable by the processing element in response to a user choice to proceed with an order, to provide order information to an account manager system for placing an order for a replacement consumable via the network.