Patent ID: 8177126

Claim:
Apparatus comprising: a transaction arrangement comprising: at least one computer associated with at least one data store, wherein the at least one computer is operable to access information from the at least one data store, wherein the at least one computer is associated with at least one wireless communications link, a banking facility, wherein a service provider (SP) station and a portable customer station are located inside the banking facility, wherein the portable customer station is operable by a customer in carrying out a transaction, wherein the customer station includes a customer display interface, wherein the customer display interface includes a customer touch screen, wherein the customer display interface is in operative connection with the at least one computer, wherein the at least one computer is operable to cause transaction outputs to be displayed through the customer touch screen, wherein the at least one computer is operable to wirelessly receive customer inputs provided through contact with the customer touch screen, wherein the SP station is operable by a service provider to assist the customer in carrying out the transaction, wherein the SP station includes a SP display interface, wherein the SP display interface includes a SP touch screen, wherein the SP display interface is in operative connection with the at least one computer, wherein the at least one computer is operable to cause outputs to be displayed through the SP touch screen, wherein the at least one computer is operable responsive at least in part to at least one customer input to the customer touch screen, to cause account information associated with the customer to be accessed from the at least one data store, and cause the accessed account information to be displayed through the SP touch screen, wherein the at least one computer is operable to receive SP inputs provided through contact with the SP touch screen, wherein the at least one computer is operable to cause SP transaction assistance to be displayed through the customer touch screen, responsive to SP input provided through moving contact with the SP touch screen, wherein the SP transaction assistance includes a displayed pointing out to the customer of at least one specific location on the customer touch screen.