Patent ID: 7631059

Claim:
A VPN service management system for managing a VPN service for a communication network provided with a customer network for servicing customers and a provider network constructed by a provider for providing the VPN service to the customers and connected to the customer network, comprising: a VPN service manager apparatus for managing said VPN service for said provider network, said VPN service manager apparatus being configured to cooperate with a provider network management system managing said provider network, said provider network including a customer edge arranged in said customer network for connection with said provider network; and a VPN service agent apparatus for managing said VPN service for said customer network, said VPN service agent apparatus being configured to cooperate with a customer network management system managing said customer network, said customer network management system monitoring said customer edge and communicating with said provider network, wherein said VPN service manager apparatus changes a VPN service condition of said VPN service to be provided in real time in accordance with an operation status of said customer network in cooperation with said VPN service agent apparatus, said VPN service manager apparatus provides a service menu concerning the VPN service as a VPN service condition table to said VPN service agent apparatus, when there is a request for change of a VPN service condition on said customer network, the VPN service agent apparatus transmits the request for change to the VPN service manager apparatus via said service menu, and the VPN service manager apparatus reflects the request for change in said provider network via said provider network management system.