Patent ID: 7853829

Claim:
A diagnostic system, comprising: (a) a first network-management tool executable on a first computer device and comprising: a processor and a memory; a first device-information collection module configured to collect information relating to the first computer device, and an information-transmission module configured to transmit collected information to an electronic device remote from the first computer device; and (b) an advisory tool executable on a server computing device and comprising: an information-receiving module configured to receive the collected information, and an advisor module configured to determine, based on the collected information, a deficiency associated with the first computer device and generate a report suggesting a remedy to the deficiency, wherein the advisor module is configured to evaluate files in the first computer device in order to make a recommendation about adding a media network adapter to the first computer device, and wherein the advisor module is configured to evaluate a connection speed in order to recommend a connection type for coupling the first computer device to a network, and wherein the advisor module is configured to evaluate the first computer device in order to recommend a software protection mechanism.