Patent ID: 6915332

Claim:
A-method for responding to an e-mail message comprising: receiving an e-mail message created by an original sender; determining whether the received e-mail message corresponds to a one-touch e-mail message type, wherein the one-touch e-mail type is created by the original sender according to a first format including: a first demarcation which identifies said received e-mail message as a one-touch e-mail message type, wherein the first demarcation indicates one or more options follow the first demarcation; and for each of said one or more options; a begin short option indicator; a long option text; and an end short option indictor; a second demarcation which indicates an end of said one or more options; and a main message; and wherein said determining comprises: parsing the received e-mail message prior to displaying the received e-mail message; and detecting whether the received e-mail message types from non-one-touch e-mail messages types; processing the received e-mail message in response to determining the received e-mail message corresponds to a one-touch e-mail type, wherein said processing comprises: identifying within the received e-mail message a main message and one or more option indicator demarcations, each of said option indicator demarcations corresponding to a selectable option; displaying the main message; displaying for each of the one or more option indicator demarcations a corresponding first text which is included within the received e-mail message, wherein said first text describes a corresponding option; displaying a second text in response to detecting the selection of a first option which corresponds to a first option indictor demarcation of said one or more option indicator demarcations, wherein the second text is included within the received e-mail message and further describes the first option; and automatically generating a reply message to the original sender which identifies the first option, in response to input from a user; displaying the received e-mail message without performing said processing, in response to determining the e-mail message does not correspond to a one-touch e-mail type.