Patent ID: 7467196

Claim:
A method for managing non-application specific errors in a network environment, said method comprising: enabling a grid environment comprising a plurality of computing systems each comprising at least one resource and communicatively connected over a network through a grid management system to share each said at least one resource through a web service layer atop a grid service layer implemented within an open grid services architecture: enabling XML message transactions through at least one web service within said web service layer between a requester and a responder as facilitated by an intermediary in a network environment; receiving, at a troubleshooting agent of said grid management system enabled to receive errors from said web service layer and said grid service layer, a particular message transaction forwarded from at least one of said requester, said responder, and said intermediary with a non-application specific protocol level error encoded in a body of a SOAP envelope attached to said message transaction by at least one of said requester, said responder, and said intermediary; facilitating resolution of said non-application specific protocol level error, from said troubleshooting agent; and distributing a descriptive message indicating said resolution of said non-application specific protocol level error from said troubleshooting agent to at least one of said requester, said responder, and said intermediary.