Patent ID: 8701208

Claim:
A device management apparatus being connected to a license management apparatus via a network, the license management apparatus storing license status data in association with license identifiers, the device management apparatus comprising: a processor device that functions as: a request receiving part configured to receive a request to acquire a license corresponding to a designated license identifier; a designation receiving part configured to receive a designation of at least one electronic device for acquiring the license; an obtaining part configured to obtain a license file corresponding to the designated license identifier from the license management apparatus, update the license status data corresponding to the designated license identifier, and record the license file to a process status storage part in association with the electronic device, the updated license status data indicating that the license is being used; an acquirement executing part configured to execute an acquirement operation including the processes of transmitting the obtained license file to the electronic device via the network, instructing the electronic device to acquire the license, and recording a license acquirement result to the process status storage part in association with the electronic device; and a re-execution part configured to refer to the license acquirement result recorded in the process status storage part, determine whether the electronic device has failed to acquire the license, and execute an acquirement re-execution operation in a ease where the license status data is not updated due to failure of acquiring the license according to the license acquirement result recorded in the process status storage part, the acquirement re-execution operation including the processes of displaying the failure of the acquirement on a screen and instructing the electronic device to acquire the license with respect to the license file based on data input to the screen.