Patent ID: 7831029

Claim:
In a telecommunications system, a method comprising: providing a group of services that are accessible through a single phone number for a subscriber, where the group of services include an automatic callback feature that calls back an automatic number identifier received from a caller; receiving a first call from a first caller calling the single phone number; automatically identifying the first caller in response to receiving a first automatic number identifier associated with the first call; automatically offering the first caller calling the single phone number a first subset of the group of services in response to identifying the first caller; receiving a second call from a second caller calling the single phone number; automatically identifying the second caller in response to receiving a second automatic number identifier associated with the second call; automatically offering the second caller calling the single phone number a second subset of the group of services in response to identifying the second caller, where the first and second subsets of the group of services are different; and processing at least one service within the first and second subsets of the group of services using a mode indicator value that uniquely identifies the at least one service, the mode indicator value indicating that the at least one service corresponds to one in the group of services including a voicemail type of service, a fax with voice annotation type of service, a fax without voice annotation type of service, a voicemail or fax retrieval type of service, a list maintenance type of service, and a recording mailbox name type of service.