Patent ID: 6970826

Claim:
A computer-implemented method for a customer to return one or more items previously supplied by a business establishment to said customer, comprising: developing a list of items to be returned by adding one or more items presented by said customer to said list of items to be returned, checking each of said items to be returned with a return policy of said business establishment, said checking being performed upon each item's addition to said list by computing devices associated with a customer location that locally store said return policy, and advising said customer of the likely return status of said listed items; presenting said list of items for processing by said business establishment; identifying a definitive confirmation of said items on said list that are authorized to be returnable and/or any of the items that are not authorized to be returnable, wherein said authorization is performed by computing devices associated with said business establishment that store said return policy and wherein said return policy includes a dynamic rule that a business value condition must be satisfied; and presenting said definitive confirmation to said computing devices associated with the customer location.