Patent ID: 7206084

Claim:
A document processing system of the type in which system software interfaces with transport hardware to provide tracking control, the transport hardware including various sensors located throughout the system as well as various document pockets, to monitor documents as they pass through the system, the system including a computer readable storage medium storing the system software, the system software interfacing with the transport hardware and including a system software application programming interface that enables application software to hook into the system software, the system software on the medium further comprising: instructions for a track control module, the track control module monitoring transport hardware to create an object for each read document wherein the object reports document completion to the application software, wherein when a document jam occurs, the application software requires that the document completions be reported in the same order in which the objects were created, and the track control module identifies all documents involved in the jam, and wherein for each document involved in the jam the track control module checks if all operations are complete and if the document entered the correct pocket, and sets a flag if both events are true; and instructions for an exception handler, the exception handler indicating the documents involved in the jam as identified by the track control module to the operator for manually handling, wherein the exception handler hides the documents involved in the jam that have a set flag, whereby the exception handler does not require that the operator validate documents that have been correctly pocketed and still returns document completes to the application software in the order that the objects were created.