Patent ID: 6891937

Claim:
A telecommunications circuit provisioning and administration system for recording telecommunications service data comprising: a main interface module providing an interactive interface with the system for concurrently displaying a plurality of data; a customer submodule providing access to a database of customer information, wherein said database of customer information comprises a plurality of customer records, each of said customer records comprising data describing a consumer of telecommunications services; a contract submodule providing access to a database of contract information, wherein said database of contract information comprises a plurality of contract records, each of said contract records being logically connected to one of said customer records and comprising data describing a subdivision of a consumer of telecommunications services; a circuit review submodule providing access to a database of circuit information, wherein said database of review circuit information comprises a plurality of circuit records, each of said circuit records being logically connected to one of said contract records and comprising data including a description of a telecommunications pathway, a description of telecommunications service providers associated with said telecommunications pathway, and a description of equipment associated with said telecommunications pathway; a straggler information submodule for providing information regarding components of each circuit in order to isolate those legs of a circuit for which a network is in jeopardy due to an expiring or nonexistent contract; key personnel submodule providing access to a database of key personnel information, wherein said database of key personnel information comprises a plurality of key personnel records, each of said key personnel records comprising data beneficial for communicating with a person or group of persons; a trouble ticket submodule providing access to a database of trouble ticket information, wherein said database of trouble ticket information comprises a plurality of trouble ticket records, each of said trouble ticket records comprising data describing a particular telecommunications event; a billing submodule providing access to a database of payment request information, wherein said database of payment request information comprises a plurality of billing records, each of said billing records comprising data relating to telecommunications service charges; and a telecommunications service provider submodule for providing access to a database of telecommunications service provider information, wherein said database of telecommunications service provider information comprises a plurality of telecommunications service provider records, each of said telecommunications service provider records comprising data describing a telecommunication service provider.