Patent ID: 7925716

Claim:
A method comprising performing a machine-executed operation involving instructions for retrieving information in an electronic messaging (EM) environment, wherein the machine-executed operation is at least one of: A) sending said instructions; B) receiving said instructions; C) storing said instructions; and D) executing the instructions; wherein said instructions are instructions which, when executed by one or more processors, cause the one or more processors to perform the steps of: determining whether any text within an EM conversation qualifies as a suggested word for a first participant in the EM conversation based, at least in part, on whether the text belongs to a user-customized set of suggested words associated with a second participant in the EM conversation, wherein the second user is different than the first participant; displaying, to the first participant, text within the EM conversation that qualifies as a suggested word in a manner that visually distinguishes the suggested word from text of the EM conversation that does not qualify as a suggested word; and in response to user input received by an EM client, causing the EM client to initiate an operation to retrieve information related to one or more words selected from the EM conversation displayed by the EM client; and in response to receiving results of said operation, the EM client generating a display that reflects the results.