Patent ID: 7711808

Claim:
A method of collecting information on printer errors over a network, comprising: providing a printer incorporating a web server, said printer comprising a error detector for detecting errors in printing functions; attaching said printer to a network, such that said web server is linked to said network; providing at least one receiving computer in communication with said network, said at least one receiving computer including at least one online error database stored within a memory therein, said at least one online error database capable of receiving an error message generated by said printer and conveyed over said network; conveying a print job over said network to said printer; receiving said print job at said printer; examining said print job for transmittal errors with said error detector; detecting transmittal errors in said print jobs which contain transmittal errors generating a transmittal error message containing details of said transmittal errors; conveying said transmittal error message over said network with said web server automatically in response to detection of the transmittal error; receiving said transmittal error message into said at least one online error database by said receiving computer.