Patent ID: 7760705

Claim:
A method operating within one or more telecommunication server devices for providing telephone application services using a managed VOIP network, where voice data transmitted over the network is codified in a native VOIP format, said method comprising the acts of: providing a plurality of channels for handling incoming telephone calls and a shared memory, accessible to all channels, storing response voice data in native VOIP format; receiving a first incoming telephone call, including a first plurality of received IP packets encapsulating voice data in native format, from a service requestor over the managed VOIP network; setting up a connection between the incoming telephone call and a first one of said channels for handling the incoming telephone call; identifying a requested service; accessing response voice data, stored in the native VOIP format in said shared memory, responsive to the, requested service; encapsulating said response voice data in a second plurality of response IP packets; sending said second plurality of response IP packets over said managed VOIP network to the service requestor; and providing a plurality of message access servers (MAS) for controlling access to shared memory; and utilizing a service requestor ID to access a user database holding an association between the ID and a home MAS for accessing response data for the service requestor.