Patent ID: 8913086

Claim:
A system for managing errors utilizing augmented reality, comprising: a transceiver configured to communicate with a systems management console; a capture device for capturing environmental inputs; memory storing code comprising an augmented reality module; an input device configured to receive inputs from a user; a display; and a processor coupled to the transceiver, the capture device, the memory, the input device, and the display, wherein the processor, when executing the code comprising the augmented reality module, is configured to: capture an environmental input from a target device via the capture device, the environmental input comprising a tactile cue, the target device being remote from the systems management console, identify the target device based on the captured tactile cue, query, utilizing the transceiver, the systems management console regarding a status condition of the target device, receive, via the transceiver, information regarding the status condition from the systems management console, display, via the display, the information regarding the status condition, and launch a repair interface directly to a problem page for a determined fault condition, if the status condition is a fault condition, for a user to address the fault condition, synthesize the received information and the captured tactile cue, receive, via the input device, an input to the repair interface from the user for troubleshooting the status condition when the status condition is the fault condition, transmit, via the transceiver, the input to the systems management console, receive, via the input device an other input from the user for correcting the fault condition, and transmit, via the transceiver, the other input to the systems management console correcting the fault condition.