Patent ID: 7904400

Claim:
A help system comprising: a data processing device storing a first help facility, wherein the first help facility provides help data to a user on the basis of context data produced implicitly or explicitly by the user, wherein the help data is stored in the first help facility; and a non-volatile storage medium storing a second help facility accessed by the data processing device via the Internet such that the context data is adopted automatically in the second help facility, wherein the second help facility provides additional online help data to the user on the basis of the context data, wherein the additional online help data is stored in the second help facility, wherein the additional online help data is visualized for the user in a display device together with the help data provided by the first help facility, wherein the first help facility is configured as an offline help facility and the second help facility is configured as an online help facility, and wherein the context data comprises data and/or information about the version of the first help facility.