Patent ID: 8897793

Claim:
A method for location based contact routing of incoming contacts, the method comprising: determining a location of a mobile terminal associated with a user, the user associated with additional terminals, each terminal including the mobile terminal associated with one or more of a network address, an SMS/MMS messaging address, an IP address, or a telephone number; receiving an incoming contact for the user on one of the terminals; determining that the location of the mobile terminal is within a user defined hot spot; accessing a record of contact routing rules associated with the user, the record including at least one contact routing rule assigned to the hot spot, the at least one contact rule specifying that the contact is to be routed to a first terminal and, if the first terminal does not respond to the contact within a period of time, then the contact is to be routed to a second terminal; and routing the contact to the designated terminal according to the contact routing rule for the hot spot.