Patent ID: 8620719

Claim:
A computer implemented method of managing software license annuity renewals, including the steps of: i) classifying customers using sales transaction data; ii) collating the customer classification data into a customer database by means of a processor; iii) generating a list of customers using customer data extracted from the customer database; iv) generating a software license annuity renewal revenue forecast for each customer on the generated list; v) contacting the customers on the list to obtain customer profile data; vi) generating software license annuity renewal options for each customer using customer profile data; vii) receiving an option selected by each customer; viii) updating each software license annuity renewal revenue forecast using the corresponding selected option; ix) comparing the progress of each customer with the corresponding software license annuity renewal revenue forecast using customer purchase data extracted from the sales transaction database; and x) collating the comparison data from step (ix) into the customer database, wherein at least steps iii), iv), vi), viii), ix) and x) are performed by the processor.