Patent ID: 8554567

Claim:
An interactive multi-media response system, comprising: an application script constituting an interactive response application; a voice application browser; a set of voice media resources for rendering said application script to enable a voice client using voice as a media to interact with the interactive response application; said set of voice media resources further comprising: a speech synthesizer for synthesizing speech from text; a speech recognizer for recognizing speech in cooperation with a speech dictionary/grammar to convert speech to text; a set of text media resources operating with a voice XML browser for rendering a voice application script to enable a text messaging client using text as a media to interact with the interactive response application; and said set of text media resources further comprising: an automatic speech recognizer for converting speech to text for output to the text messaging client; and a fuzzy-text-to-sensible text module operating with a text grammar for conforming fuzzy text to a set of predefined sensible text for input to the voice XML browser.