Patent ID: 6934687

Claim:
A method of supporting and analyzing electronic commerce data for electronic commerce service providers using a computer, comprising the steps of: (a) determining data elements required for analyzing the Internet and/or electronic commerce over the World Wide Web; (b) providing a decision support user with one or more options for data searching from multiple data sources in the form of operational activities responsive to decision support user of operational activities responsive to decision support user specified criteria; (c) structuring and storing the data elements obtained in said step (b), including parsing, categorizing, indexing, and formatting the data elements; (d) analyzing the data elements stored in said step (c), including recognizing at least one of patterns, trends, exceptions of the data elements based on statistic and analytic manipulation techniques; and (e) iteratively performing said steps (a), (b), (c), and (d), to provide at least one of solution navigation, iterative learning, and decision guidance.