Patent ID: 8145540

Claim:
A management platform for monitoring and managing one or more smart meters, comprising: a workflow handler for executing one or more of a plurality of workflow processes for management of said smart meters in conjunction with delivery of a volume-based consumable product to one or more customer premises associated with the one or more smart meters; a smart meter interface operable to communicate with the one or more smart meters and the workflow handler for receiving event notifications from the one or more smart meters, wherein the event notifications include status information associated with delivery of the volume-based consumable product to the corresponding customer premises; an event notification module operable to communicate with the smart meter interface and the workflow handler for processing the event notifications to evaluate the status information, select a workflow process to handle the event notifications based at least in part on the corresponding status information, and initiate the selected workflow process at the workflow handler to manage delivery of the volume-based consumable product in response to the corresponding event notification; and a processor configured to execute the workflow handling and event notification module; wherein the event notification module evaluates the status information in a first event notification from a first smart meter, determines the status information indicating a first customer associated with the first smart meter is moving from a first premises to a second premises associated with a second smart meter, selects a first workflow process to suspend the first smart meter and a second workflow process to activate the second smart meter, and initiates the first and second workflow processes at the workflow handler to manage delivery of the volume-based consumable product to the first customer in conjunction with the move.