Patent ID: 8218748

Claim:
A method comprising: (A) identifying phone call participants, wherein a user is scheduled to call the phone call participants in a predetermined sequence, in which a first one of the phone call participants is followed by a third one of the phone call participants and the third one of the phone call participants is followed by a second one of the phone call participants; (B) identifying a first phone call between the user and the first one of the phone call participants in the sequence, wherein the first phone call includes an established connection between the user and the first one of the phone call participants; (C) during the first phone call, modifying the predetermined sequence of phone call participants so that a second one of the phone call participants follows the first one of the phone call participants and the third one of the phone call participants follows the second one of the phone call participants; (D) identifying a first termination event associated with the first phone call; (E) automatically identifying, by a computer system, the second one of the phone call participants, wherein the second one follows the first one in the sequence; and (F) attempting, by the computer system, to initiate a second phone call between the user and the second one of the phone call participants.