Patent ID: 8123122

Claim:
A method comprising: (a) receiving with at least one input device, at least one input from a machine service person located on site of an automated banking machine, wherein the machine includes a card reader operative to read data corresponding to financial accounts from user cards, a display device, a cash dispenser, and at least one communication device; (b) responsive to the at least one input received in step (a), causing the machine to send communication through the at least one communication device to a remote servicer system that is remotely located from the machine; (c) while the machine service person is located at the site, diagnosing at least one serviceable condition of the machine through communication received by the machine from the remote servicer system and communication sent by the machine to the remote servicer system; and (d) displaying through the display device while the machine service person is located at the site, at least one output comprising instructions received by the machine from the remote servicer system as a result of the diagnosing in step (c), wherein the instructions include instructions from a service manual for the machine.