Patent ID: 7716526

Claim:
An information processing apparatus, comprising: a power-start initializing processing part configured to carry out hardware diagnosis processing in initializing processing when power supply in the information processing apparatus is started; a power-off initializing processing part configured to carry out the hardware diagnosis processing when the power supply in the information processing apparatus is cut off; a power-off timing control part configured to control timing of cutting off of the power supply in the information processing apparatus in a manner in which cutting off of the power supply in the information processing apparatus is carried out after the hardware diagnosis processing carried out by the power-off initializing processing part and trouble reporting processing are finished; and a reporting part configured to carry out the trouble reporting processing to report to a predetermined remote monitoring center when a trouble is found out as a result of the hardware diagnosis processing carried out when the power supply in the apparatus is cut off by said power-off initializing processing part, wherein: the power-off timing control part delays the timing of cutting off of the power supply in the information processing apparatus for a time during which the reporting processing can be completed, when said reporting part carries out the trouble reporting processing.