Patent ID: 6979199

Claim:
A computerized system for training and organizing on-site event professionals (COSEPs) in the hospitality and tourism industry, comprising: at least one server computer having a processor, an area of main memory for executing program code under the direction of the processor, a storage device for storing data and program code and a bus connecting the processor and the storage device; at least one relational database stored on said storage device; a data communications device connected to said bus for connecting said server computer to the Internet; and Web-based training for on-site event professionals with computer program code stored in said storage device and executed in said main memory, under the direction of said processor, the computer program code including: means for training and organizing professionals for connecting with incoming guests as they arrive at an airport or train station, collecting their baggage and then escorting them to a pre-arranged vehicle for transfer to their next destination; means for training and organizing professionals for connecting with outbound guests as they prepare to depart a hotel, collecting their baggage and then escorting them to a pre-arranged vehicle for transfer to an airport or train station; means for training and organizing professionals to develop transportation routes with dependable timelines between a multitude of hotels incorporating numerous boarding and drop-off locations; means for training and organizing professionals for organizing methods of transportation for guests during a scheduled program for off-site events; means for training and organizing professionals for providing guests with pre-arranged guided tours; means for training and organizing professionals for preparing an on-site event; means for training and organizing professionals for providing useful information and resources at a central location of an event; means for training and organizing professionals for answering questions about tour program options and timelines, distributing tickets to advanced purchasers and handing out descriptive tour materials.