Patent ID: 8503659

Claim:
A system for on-board supervision of a controlled audio portion comprising: a controlled audio agent on-board a telephone; an audio portion storage on-board the telephone and associated with said controlled audio agent; an audio output device associated with the telephone; a data communication module on-board the telephone said data communication module arranged to download a plurality of audio portions from a network and store the downloaded plurality of audio portions on said audio portion storage; a supervisory functionality on-board the telephone and in communication with said controlled audio agent and said audio portion storage, said data communication module in communication with said supervisory functionality; and a call condition classifier on-board the telephone and further associated with a telephone network associated with said telephone, said call condition classifier in communication with said controlled audio agent and arranged to classify a call condition as one of answered, awaiting voice response and failed, said controlled audio agent arranged to: select, for each call instance initiated by said telephone, a particular one of said stored plurality of audio portions from said audio portion storage; output said selected particular one of said stored plurality of audio portions at said call instance initiation on an audio output of the initiating telephone such that at least a portion of said selected particular audio portion is output by the initiating telephone associated audio output device prior to call connection; block passage of a ring back signal received from the telephone network to said caller responsive to classification of said call condition classifier of said call condition as awaiting voice response; and pass, responsive to classification of said call condition classifier of said call condition as answered, audio information from a called party to said call initiator thereby disabling output of said selected particular audio portion, said supervisory functionality arranged to: maintain a history of said outputted plurality of audio portions on said audio portion storage; transmit to said network, via said data communication module, said maintained history of said outputted plurality of audio portions; receive from said network, via said data communication module, an additional audio portion; and store said received additional audio portion on said audio portion storage.