Patent ID: 8313020

Claim:
A method comprising: (a) freeing from a check-accepting automated transaction machine during a machine servicing session that involves an authorized servicer of the machine, a check that became jammed in the machine during an incomplete check deposit transaction involving a customer account, wherein the machine includes a check imaging device, wherein the machine is operable to cause images captured by the check imaging device, to be transferred to a transaction system remotely located from the machine, wherein the servicer is associated with a hand-held mobile device, wherein the hand-held mobile device includes programming configured to allow the servicer to cause each respective check freed from being jammed in the machine during a respective incomplete check deposit transaction involving a respective customer account, to be deposited into the respective customer account involved in the respective incomplete check deposit transaction in which the respective check became jammed; (b) during the machine servicing session, providing at least one input to the hand-held mobile device to cause the hand-held mobile device to receive both image data corresponding to at least one image of the check freed in (a), and non image data usable to identify the incomplete check deposit transaction; and (c) providing at least one input to the hand-held mobile device to cause to be sent to the transaction system, both the image data and the non image data received in (b), wherein the sending causes an amount associated with the check freed in (a) to be deposited into the customer account involved in the incomplete check deposit transaction in which the check became jammed.