Patent ID: 8284909

Claim:
A computer-readable storage device which stores a set of instructions which when executed performs a method for accessing offline voicemail messages, the method executed by the set of instructions comprising: receiving a voicemail message; transcribing the voicemail message to text; storing the voicemail message and the text transcription; presenting a recipient with a list of voicemail messages, the voicemail messages being generated from calls that were made to the recipient; retrieving the voicemail message in response to a request from the recipient, wherein retrieving the voicemail message comprises enabling the recipient to retrieve the voicemail without dialing into a service; receiving an annotated voicemail message from the recipient, the annotated voicemail including text notes provided by the recipient, the text notes being separate from the text transcription; connecting to a server to store the annotated voicemail message; switching from the text transcription to the voicemail message, wherein switching from the text transcription to the voicemail message comprises: selecting a point in the text transcription, and playing the voicemail from the selected point in the text transcription; and encrypting and decrypting the text transcription and the voicemail message.