Patent ID: 8239252

Claim:
A method of implementing an automated diagnostic checklist for materials handling vehicles comprising: detecting, by a processor on a materials handling vehicle, an error in operation of the materials handling vehicle; obtaining error event information by the processor, from across a vehicle controller area network (CAN) bus, where the obtained error event information is related to at least one condition of the materials handling vehicle; and wirelessly transmitting the obtained error event information to a server having software thereon for specifically monitoring materials handling vehicles; wherein the error in operation of the materials handling vehicle is repaired in response to receiving the wirelessly transmitted error event information obtained automatically from the CAN bus by: invoking an automated diagnostic inspection checklist on a display of the materials handling vehicle by a technician to identify the cause of the error, where the checklist is implemented based upon: interactively communicating with at least one component of the materials handling vehicle across the CAN bus to obtain event codes derived locally at the materials handling vehicle, and obtaining service information that is presented on the display of the materials handling vehicle to the technician making the repair.