Patent ID: 8848878

Claim:
A method for facilitating an emergency callback, the method comprising: receiving, by a call processing system comprising one or more computers, a request to permit the connection of a telephone call originated by a user device; identifying, by the call processing system, the telephone call as an emergency call; and overriding, by the call processing system based upon the identification, one or more incoming call parameters to permit connection of a return call to the user device, wherein overriding one or more incoming call parameters comprises at least overriding one or more incoming call parameters to permit a predetermined number of incoming calls, wherein overriding one or more incoming call parameters comprises: identifying, by the call processing system, geographical information associated with the user device; determining, by the call processing system based at least in part upon the identified geographical information, corresponding location information for one or more emergency systems; and overriding the one or more incoming call parameters to permit an incoming call associated with the determined location information.