Patent ID: 7266589

Claim:
A service-portal enabled automation control module (ACM) configured to control a physical activity and being of a type, said ACM comprising: a first central processing unit (CPU) configured for processing automation control signals to control a physical activity and configured for receiving telemetry data; a first memory operably connected to said first CPU; a second CPU operably connected to said first CPU; a second memory operably connected to said second CPU for storing a service-portal database containing a first set of service-portal data specific to said ACM and relating to determination of servicing recommendations for said ACM and one or more links to a second set of service-portal data relating to the type of said ACM stored in a remote network server and relating to servicing recommendations for said type of ACM; and a first network interface operably connected to said second CPU and to a gateway configured for enabling said second CPU to communicate with said remote network server to transmit data relating to servicing recommendations to a user through a user interface operably connected to said remote network server and configured for enabling said user to request said first set of service-portal data from said second memory and said second set of service-portal data from said remote network server and to display said second set of service-portal data to said user.