Patent ID: 8037017

Claim:
A computer memory comprising: a computer readable memory device suitable for encoding software programs; and one or more software programs encoded by said computer readable memory configured to: during a real-time online chat, online meeting, or online collaboration session between a plurality of participants, receive one or more identification data items associated with said addition of a new participant to said chat, meeting, or collaboration; store said received identification data item in a contact record in a local collaboration client contact list, said contact record having a plurality of fields; and triggered by storing of said identification data item in said local collaboration client contact list and during said chat, meeting or collaboration session: extract a search key value for each data item of said contact record, said search key comprising at least an email address value associated with said new participant; use said search key values to search a trusted administered contact information store for corresponding data items, contents of said administered contact information store being managed by a database administrator; and modify said contact record to include said corresponding data item from said trusted administered contact information data store.