Patent ID: 8478240

Claim:
A computer implemented method of selecting information content for transmission in connection with a current message, the method comprising: selecting, by a processor, a previous message to the current message; identifying, by the processor, one keyword in the previous message; determining, by the processor, that the current message and the previous message belong to a first communication dialog upon a determination that the content of the current message and the previous message relate to each other; selecting, by the processor, information content for transmission in connection with the current message based on the one keyword in the previous message when the current message and the previous message belong to the first communication dialog; and determining, by the processor, that the first communication dialog concludes with the current message when the content of the current message includes an affirmative response, wherein a subsequent message to the current message is part of a second communication dialog different than the first communication dialog and the current message is not part of the second communication dialog.