Patent ID: 6889900

Claim:
A queue monitoring system comprising: a detection system providing a first coverage zone individually associated with and at least enclosing the entrance to a queuing area of an event or attraction to which people in a queue seek entry; a uniquely identified handset for issue to a user, said handset including means for permitting said user to obtain a place in a queue for an event or attraction, wherein the detection system is arranged to detect the handset when the handset is within the first coverage zone and to record the user of the handset as physically being in the queue indicative of the user having entered an event or attraction; a second coverage zone, covering both the exit of the handset and associated user from the queuing area and from the event or associated attraction; and means for automatically removing the user from the first queue when the respective handset is detected as having moved into said first coverage zone, followed by moving from the first to the second coverage zone.