Patent ID: 7231654

Claim:
A remote monitoring method constructed to receive information from a monitor device disposed at a predetermined position in a facility and transmit predetermined data to an associated mobile terminal on the basis of the information from the monitor device, the method comprising: a step of receiving via a network an image taken by the monitor device in response to abnormality detection made by the monitor device; a step of storing in a database the received image in conjunction with the monitor device; a step of forming as contents at least a predetermined portion of the received image by reading out the received image from the database, wherein the contents initially comprise an image of an approximately central portion of an image read out from the database; a step of specifying a mobile terminal carried by a customer of the monitor device; a step of preparing a message to be notified to the mobile terminal; and a step of transmitting to the mobile terminal the message to be notified and, as occasion demands, the contents; a step of receiving a remote control instruction from the mobile terminal that has received the contents, wherein the remote control instruction includes at least instruction to pan a camera; a step of specifying an area according to panning in the stored image in the database by shifting the area in the image, and forming contents made of an image of a portion corresponding to the specified area; and a step of transmitting the contents to the mobile terminal.