Patent ID: 6914964

Claim:
A method for establishing a communication session, comprising: receiving a query at a database, the query including a selected one or both of a phone number associated with a first end user and a phone number that was input by the first end user to establish a communication session with a second end user, the first end user reflecting a first point in the communication session and the second end user reflecting a second point in the communication session; identifying a situation associated with the communication session based on a plurality of functional purpose (FP) codes stored in the database and associated with a selected one or more of the first and second end users, wherein a telecommunications relay service (TRS) routing number and a network routing number for a third point may be communicated to the end user; and communicating an initial address message (IAM), wherein a link associated with the communication session may be initiated in response to the IAM, and wherein if a successful connection is made to the link a communication assistant element may be invoked such that the communication session is facilitated between the first and second end users.