Patent ID: 8897287

Claim:
A method of processing a multi-media service request, comprising: receiving, by a processor, a request message in a third format and processing the request message in the third format at the processor for generating a media server instruction message in the third format, wherein a gateway controller has received the request message in a first format for a multi-media service and translated the request message in the first format into a request message in a second format, and wherein a switching device has received the request message in the second format and translated the request message in the second format into the request message in the third format; and transmitting, by the processor, the media server instruction message in the third format to the switching device for enabling the switching device to translate the media server instruction message into the second format, and to forward the media server instruction message in the second format to the gateway controller for enabling the gateway controller to map an attribute of the media server instruction message in the second format into a media server instruction message in a fourth format, where the media server instruction message in the fourth format is destined to a media server for forming a multi-media communication path with a communication device at a customer premises.