Patent ID: 7020620

Claim:
A method of tracking a plurality of vehicles using a computerized analysis module with each of the vehicles having a different vehicle identifier, said method comprising the steps of: storing the vehicle identifiers in the analysis module such that the module can track each of the vehicles; determining the repair steps necessary to complete a repair of each of the identified vehicles to define a repair process for each of the identified vehicles; allocating a target time period for each day of each of the repair processes to define a preselected daily time target in which the repair processes will be performed on the identified vehicles; identifying a delay during a particular repair step of the repair processes if the time spent performing the repair processes on the identified vehicles on a particular day is less than the preselected daily time target for that particular day; determining a reason for each of the delays; associating a code with each of the reasons for the delays to identify particular problems occurring during the repair processes; storing the codes of the delays in the analysis module; and reporting a proficiency of the repair processes using the analysis module by categorizing each of the codes to identify chronic problems occurring during the repair processes such that a repair facility can assess areas of improvement.