Patent ID: 8543439

Claim:
A method for determining a plurality of turfs from where to reallocate a workforce to a given turf, the method comprising: displaying, by a computer having a processor and a memory, a graphical user interface, the graphical user interface displaying a plurality of turfs in a map presentation that provides a visual mapping of physical distances between each of the plurality of the turfs, wherein each of the plurality of turfs comprises a geographic area, and wherein each of a plurality of telecommunications technicians are assigned to one of the plurality of turfs; receiving, via the computer, a selection of the given turf from the plurality of turfs through the graphical user interface; upon receiving the selection of the given turf from the plurality of turfs, determining, by the computer, other turfs of the plurality of turfs that are optimal turfs from where to reallocate telecommunications technicians to the given turf, and displaying, by the computer via the graphical user interface, contact information of a field supervisor associated with the given turf; determining, by the computer, a level of optimality for each of the optimal turfs with respect to reallocating the telecommunications technicians from each of the optimal turfs to the given turf; and generating, by the computer, visual cues in the graphical user interface highlighting each of the optimal turfs associated with a different shade of highlighting corresponding to the level of optimality associated with each of the optimal turfs.