Patent ID: 8160214

Claim:
A method of processing multi-media service requests, the method comprising: receiving a request message in a first format for a multi-media service at a gateway controller and translating the request message in the first format into a request message in a second format; receiving the request message in the second format at a switching device and translating the request message in the second format into a request message in a third format; receiving the request message in the third format at a processor and processing the request message in the third format at the processor for generating a media server instruction message in the third format including an interactive voice response message set information; receiving the media server instruction message in the third format at the switching device and processing the media server instruction message in the third format at the switching device to translate the media server instruction message into the second format including the interactive voice response message set information; and receiving the media server instruction message in the second format at the gateway controller, wherein the gateway controller is operative for mapping the interactive voice response message set information from the media server instruction message in the second format into a media server instruction message in the first format and wherein a media server receives and responds to the media server instruction message in the first format including the interactive voice response message set information by forming a multi-media communication path with a communication device.