Patent ID: 8023431

Claim:
A method for tracking a set of devices operating in one or more networks, comprising: collecting, by a computer, a set of data from the set of Digital Subscriber Line (DSL) devices to store into one or more databases, wherein collecting the set of data includes gathering data from other tracking systems; processing, by the computer, a subset of the set of data to generate operation data associated with at least one DSL device; displaying the operation data in a graphical format having a plurality of graphs simultaneously displayed to enable a user to view operation data in each of the graphs; displaying a chart containing data shown in the plurality of graphs in response to receiving a user request to view the chart; and updating the data shown in the plurality of graphs based on data received from the user; and processing, by the computer, a second subset of the set of data to generate operation data associated with a DSL site and display a second plurality of graphs to enable a user to view multiple parameters with regard to working lines associated with the DSL site, the DSL site identified based on a user selection of a Common Language Location Identifier (CLLI) code, a field team, and a wire center; and creating and tracking, by the computer, Request for Engineering (RFE) and Plug-In-Card (PIC) additions for the DSL site.