Patent ID: 7404009

Claim:
An emergency help system operated by a service provider for analyzing data received from a user and providing messages to an emergency service provider, comprising: the service provider including a processor, at least one database and a communications interface, wherein the service provider receives data from a user, and the processor identifies at least one action sequence based upon a statistical analysis of the received data and information stored in the at least one database related to the received data, the service provider transmitting at least one identified action sequence to the user; transmitting a request for feedback to the user; establishing different alert levels that correspond to responses to different states of emergency, including at least a low-level alert and a high-level alert; increasing an alert level when either the requested feedback is not received within a predetermined time or the requested feedback indicates a need for assistance by emergency service providers; comparing the alert level to a predetermined criterion; and transmitting a message to an emergency service provider when the alert level equals the predetermined criterion.