Patent ID: 8788302

Claim:
A method of controlling a self-service travel terminal using a pre-programmed computer comprising the steps of: (a) monitoring operation of a self-service terminal application with the computer; (b) determining with the computer, user selectable features of the self-service terminal application used by a plurality of operators; (c) collecting and storing usage information about how the user selectable features are used by the plurality of operators with the computer; (d) identifying with the computer, trigger information providing a predetermined reason for changing availability of one or more of the user selectable features of the self-service terminal application including a departure time; (e) analyzing, with the computer, the usage information and the trigger information to determine which of the user selectable features to enable in the self-service terminal application; (f) enabling determined user selectable features with the computer; (g) determining that a function corresponding to a button takes too long; and (h) graying out the button if it is determined a function corresponding to the button takes too long.