Patent ID: 7801291

Claim:
A method for use in a communication system including a user apparatus having communication equipment which is selectively set by a control program performing arbitrary communication functions, and a center apparatus which is connected to the user apparatus via a communication network and performs functions including setting support work on the communication equipment, the center apparatus providing the control program to the user apparatus via the communication network, the user apparatus setting the control program in the communication equipment, the method comprising: creating process data which constitutes at least a portion of the control program and describes the execution contents of the communication functions, and parameter data which constitutes a different portion of the control program from the process data portion and is used to describe individual setting information of user in accordance with the process data, in the center apparatus; sending the process data and the parameter data from the center apparatus to the user apparatus via the communication network; receiving the process data and the parameter data from the center apparatus; presenting the process data and the parameter data to the user; describing input individual setting information in the parameter data to create the control program, in the user apparatus; recording the resulting control program onto a recording medium; reading the control program from the recording medium; and setting the read control program in the communication equipment as requested by the user, in the user apparatus; wherein the creating creates process data in which contents of a call control process related to interconnection of telephone terminals are described and parameter data in which individual setting information is described in accordance with the process data, when the communication equipment is a telephone exchange apparatus which carries out the call control process.