Patent ID: 8819854

Claim:
An information processing system in which a device management apparatus and a remote management apparatus are connected via a network, wherein the device management apparatus includes a generating unit that generates registration information in which system identification information, registration request identification information and device identification information are associated with each other, wherein the system identification information is generated from identification information of software to be installed in the device management apparatus and authentication information used for using the software, the system identification information being used for identifying an internal system built in the device management apparatus by installing the software, the registration request identification information indicates which one of the internal systems for which the system identification information is provided, and the device identification information is used for identifying a device managed by the device management apparatus, and wherein the device management apparatus further includes a sending unit that sends, to the remote management apparatus, the registration information using the generated system identification information; and wherein the remote management apparatus includes a receiving unit that receives the registration information, and a registering unit that registers the received registration information, and wherein the device management apparatus further includes an obtaining unit configured to obtain the authentication information corresponding to the software from a predetermined storage area that holds a plurality of the authentication information items, the authentication information being obtained based on product identification information for identifying a product provided as the software and version information indicating a version of the provided product, wherein the generating unit generates the system identification information from the authentication information obtained by the obtaining unit.