Patent ID: 7516175

Claim:
A method of collecting and analyzing warranty data comprising the steps of: (a) providing a warranty system including a warrant interface and a storage unit, whereto the warranty system is administered by a warranty group; (b) displaying a representation of available prioritization data upon the warranty interface as recalled from the storage unit; (c) selecting prioritization data through the warranty interface; (d) displaying a representation of warranty data items in order of relevance to the selected prioritization data upon the warranty interface as recalled from the storage unit; (e) determining that a desired warranty data item is available from the representation of warranty data items; (f) selecting the desired warranty data item through the warranty interface; (g) displaying at least one dynamic report template for the selected warranty data item as recalled from the storage unit, the dynamic report templates configured to be modified by a user as desired by entering criteria through the warranty interface; (h) determining that at least one of the dynamic report templates is adequate to perform the desired analysis of the selected warranty data item; (i) selecting the adequate dynamic report template; (j) entering criteria into the selected adequate dynamic report template for the selected warranty data item to create a modified report template; (k) recalling data stored for the selected warranty data item from the storage unit and importing the data into the modified report template; and (l) generating an analysis report, using the modified report template and the recalled data.