Patent ID: 8825269

Claim:
A process for monitoring motor vehicles in a motor vehicle fleet operated by a fleet operator, the process comprising the acts of: determining, by way of a sensor system in a respective vehicle in the motor vehicle fleet, vehicle-related data concerning the vehicle, the vehicle-related data comprising at least a geographical position of the vehicle; determining, via the geographical position of the vehicle, in which location category of a plurality of location categories influencing the degree of soiling the vehicle is situated; determining a degree of soiling of a body shell of the vehicle based on at least the determined location category; determining, by use of at least a portion of the vehicle-related data, one or more servicing parameters for the respective vehicle, including a service parameter corresponding to the determined degree of soiling of the body shell, the servicing parameters describing a service requirement of the respective vehicle; and outputting, by way of a user interface of the fleet operator, the one or more servicing parameters, including the service parameter corresponding to the determined degree of soiling of the body shell, and the geographical position of the respective vehicle, wherein communication between the respective vehicle and the user interface occurs over a data network.