Patent ID: 7313568

Claim:
A method of using geospatial operations of a geospatially-enabled database system to analyze a service level management system (“SLMS”), comprising: collecting, from each of a plurality of probes, a plurality of measurements pertaining to a plurality of service offerings of the SLMS, wherein each of the service offerings comprises a plurality of collaborations among processes of the SLMS, each of the collaborations comprises a plurality of key process indicators representing the processes of the SLMS, each of the key process indicators represents at least one of the processes of the SLMS, and each one of the probes is associated with a different one of the key process indicators; programmatically constructing a geospatial cube from the collected measurements, wherein: a first dimension of the geospatial cube comprises a first collection of planes, each of the planes in the first collection representing, for each of the service offerings of the SLMS and a particular time from among a plurality of times at which the measurements were collected, a service offering metric computed from the measurements collected at the particular time; a second dimension of the geospatial cube comprises a second collection of planes, each of the planes in the second collection representing, for each of the service offerings of the SLMS and a particular value of the service offering metric, each of the plurality of times at which the measurements were collected and at which the particular value occurred for that service offering; and a third dimension of the geospatial cube comprises a third collection of planes, each of the planes in the third collection representing, for each of the plurality of times at which the measurements were collected and a particular one of the service offerings of the SLMS, the service offering metric computed from the measurements collected at that time for the particular one of the service offerings; and analyzing the processes of the SLMS by using the constructed cube as input to geospatial operations provided by the geospatially-enabled database system.