Patent ID: 7289024

Claim:
A system, comprising: a telematics unit including a first module and a first set of pre-scripted text messages; and a telematics call center including a second module and a second set of pre-scripted text messages; wherein the first module and the second module are operable to selectively establish a communication between the telematics unit and the telematics call center; and wherein the first module is also operable to: enter into a pre-scripted text message mode in response to at least one of: failure of an impedance test of at least one audio circuit, deployment of an airbag, or receipt of an emergency mode input; provide a plurality of the pre-scripted text messages to a user via a pre-scripted text message mode interface; receive a user selection of one of the plurality of pre-scripted text messages via the pre-scripted text message mode interface; and transmit the selected pre-scripted text message between the telematics unit and call center.