Patent ID: 7376704

Claim:
A method, comprising: associating a sender system and a receiver system with an integrated delivery system that enables an exchange of selected data; receiving an electronic message from a sender's address, the electronic message destined for a recipient's address, the electronic message having an attached object that is associated with a sender legacy system; associating the sender's address and the recipient's address to a list of addresses; when both the sender's address and the recipient's address are matched to the list of addresses, then sending the electronic message to a rule-based engine that interprets the attached object using a set of rules; categorizing the attached object as at least one of (1) data associated with an access agent, (2) data associated with a security agent, (3) data associated a messaging agent, (4) data associated with a transactional agent, and (5) data associated with a troubleshooting agent; based on the category, converting the object from a first legacy data format associated with the sender legacy system to a second legacy data format compatible with a receiver legacy system before receipt thereof by the receiver legacy system; when the sender's address and the recipient's address do not match the list of addresses, then receiving an identifier that associates the electronic message with another legacy system; processing the converted object according to the category selected by the rule-based engine; and splitting a display screen into two viewing areas, with the electronic message presented in a first viewing area and the converted objected presented in a second viewing area.