Patent ID: 8207842

Claim:
A method for monitoring a building control device, the method comprising associating the building control device with an event; storing the event and at least one parameter of the building control device in a database, wherein the database is operatively connected to a plurality of operator devices, and wherein the at least one parameter at least pertains to defining the event to be one from the group of unassigned, pending, or assigned by the plurality of operator devices; traversing, by at least a first of the plurality of operator devices, the database subject to the at least one parameter; and in a case the first of the plurality of operator devices detects an unassigned event: defining the event to be pending; requesting at least a second of the plurality of operator devices to accept assignment of the pending event; in a case the second of the plurality of operator devices accepts assignment of the pending event defining the event to be assigned; and in a case the second of the plurality of operator devices rejects assignment of the pending event defining the event to be unassigned.