Patent ID: 7953615

Claim:
A computer comprising: a processor; and a memory, coupled to the processor and having computer program code embodied therein for enabling the processor to: receiving data related to the insurance claim, the data comprising a plurality of data elements, a data element serving as an assignment criterion; assign a score to first and second data elements of the plurality of data elements based on scoring rules, wherein each data element includes one or more data from the group consisting of policy information, vehicle information, number of vehicles involved, repair cost, number of parties involved, time of incident, and location of incident; determine an overall score of the insurance claim based on the assigned scores; determine a class of the insurance claim according to classing rules; and determine a type of assignee to whom to assign the insurance claim according to the application of business rules to the overall score of the insurance claim and the class of the insurance claim, wherein the business rules weight the class more highly than the score.