Patent ID: 7487452

Claim:
A computer-implemented method for making resources available, the method comprising: presenting a first hierarchy comprising a plurality of nodes, the first hierarchy based, at least in part, on a first organization, wherein at least one of the nodes represents resources for performing tasks; presenting a link group associated with at least one of the nodes, wherein the link group comprises one or more links through which to open files or execute programs to access the resources and accomplish at least one of the tasks, wherein the link group is extensible to allow a plurality of users to add links and thereby add to the available resources; displaying at least one representation of a task associated with a node of the plurality of nodes; displaying at least one representation of a computer that is to be used to work on the task, wherein the computer has a work queue; presenting a second hierarchy comprising a plurality of nodes, the second hierarchy based, at least in part, on a second organization, the second organization distinct from the first organization, the second organization also distinct from a parent/child organization of nodes; and organizing the resources into functional areas; representing each functional area by a node of the plurality; and, receiving a user selection of at least one of the nodes, wherein the one or more links of the presented link group are usable to open files or execute programs to access resources of the functional area represented by the selected node, and wherein the presented link group comprises a link to set up an email to a person responsible for the functional area.