Patent ID: 8582748

Claim:
A method of enabling forwarding of communication requests directed by callers to a callee, who is a subscriber of a carrier network and a user of an enterprise network, the method comprising: receiving in a central unit forwarding-profile information which defines the forwarding of communication requests directed to the callee by the callers, wherein receiving the forwarding-profile information in the central unit comprises receiving forwarding-schemes which specify for different communication technologies, including at least one of: voice phone call, video phone call, SMS, e-mail, Social Networks and instant messaging, whether a communication request received through one of these technologies is forwarded to one or more destination addresses using a communication technology specified by the forwarding-scheme; storing in the central unit forwarding-profiles defined by the forwarding-profile information and assigned to the callee; and transferring, by the central unit, forwarding information to at least one of a network server in the carrier network and a network server in the enterprise network, for enabling the network server in the carrier network and the network server in the enterprise network to forward the communication requests based on forwarding-profiles assigned to the callee.