Patent ID: 8878938

Claim:
A system for generating security alerts for a facility from a remote device, comprising: a server having: a CPU; a first module operable to assign one or more codes to the facility, each code identifying a different location within the facility irrespective of the location of the remote device, the module further operable to associate one or more cameras in the facility with each code, and associate response guidelines with each code; and a second module operable to receive the one or more codes from the remote device, notify a surveillance center of the location assigned to the one or more codes based on the response guidelines, stream video from the one or more cameras associated with the one or more codes to the surveillance center, and generate a security alert based on the video stream, wherein the remote device is configured for a user to enter one of the one or more codes to identify a location of the security alert in a location in the facility irrespective of the location of the remote device, wherein the remote device has a module enabling sending of the code, live video of a visible event and live audio, the live video being a video stream separate from the video streamed from the one or more cameras, and wherein the live video and the live audio being routed through the server and combined with video streamed from the one or more cameras to the surveillance center.