Patent ID: 8165895

Claim:
A method for improving an individual patient's compliance with a prescribed medication therapy, the method comprising: creating a medication management program including a plurality of services for improving patient compliance, each service designed to address one or more compliance barriers and the plurality of services including at least one of: automatic prescription refills for maintenance medications; patient-pharmacist consultation services; customized dose charts; express payment services; pill box services; pill box counseling; multi-dose packaging; multi-dose-services; multi-dose counseling; compliance packaging; refill reminder services; discount medication programs; frequent prescriber programs; script alignment services; or health/medication information services; executing an intervention engine when a prescription associated with the individual patient is entered, the intervention engine determining if the individual patient is a candidate for participating in the medication management program based on rules for identifying the individual patient for the medication management program; based on a determination made by the intervention engine that the individual patient is a candidate for participating in the medication management program, displaying a message when the individual patient picks up the medication related to the prescription that the individual patient is a candidate for participating in the medication management program; based on a determination made by the intervention engine that the individual patient is a candidate for participating in the medication management program, storing data about the individual patient on non-transitory computer readable medium, the data corresponding to individual patient's responses to a series of questions presented to the patient by a pharmacy employee; executing a rules engine on a computer processor for analyzing the patient data stored on the computer readable medium to identify one or more compliance barriers facing the individual patient and selecting at least one service designed to address at least one of the one or more identified compliance barriers from the plurality of services, wherein the analyzing comprises evaluating the individual patient's responses and the selecting comprises selecting a service based on a significance associated with one or more of the individual patient's responses; wherein the executing a rules engine comprises mapping questions to the services, and selecting a service according to a clinical significance of at least a portion of the individual patient's responses to the questions mapped to the services; offering the at least one selected service to the individual patient; and activating the at least one selected service only if an agreement response is received from the individual patient.