Patent ID: 8467505

Claim:
In a digital voice communication environment operative to transmit a voicemail message to a client associated with a callee, a method of providing the callee with access to data related to the voicemail message, the method comprising: processing a voicemail message that comprises contextual data packets that carry information relating to data other than conversation data and conversational data packets that carry conversation data; wherein the processing accesses the contextual data packets within the voicemail message to identify contextual information; using the contextual information that is obtained from the contextual data packets to identify external data from the voicemail message available from the client that is identified as being related to the voicemail message by performing a search; wherein the data is obtained from a source external to the voicemail message and comprises electronic messages and electronic files; and providing a user interface that displays the data identified as being related to the voicemail message, wherein the user interface includes different display regions comprising: an index tree region that presents index key values used to identify data that is related to the voicemail message and provides an option to receive another index key that is used to search for related data to the voicemail message; a content tree region that displays a selectable list of the data determined to be related to the voicemail message; a reading pane region that displays the selected data in different formats; and a call launch region that includes options for transmitting contextual data to a specified contact when a call is initiated, and wherein using contextual information included with the voicemail message to identify data available from the client that is related to the voicemail message, includes: extracting an index key from a file that stores the voicemail message; wherein the index key is definable by the callee; and causing an information retrieval program to perform a search using the index key as a search term.