Patent ID: 8719068

Claim:
A computer implemented method for a scheduling system for a service provider and a customer with a mobile communication device and a scheduling database and a communication system, comprising the following steps: a. the scheduling system identifies a customer for an appointment; b. the scheduling system transmits a message to the mobile communication device of the customer with a first identifying code and a website address link; (1) if the customer responds to the message with the first identifying code and with the website address link, then the system assigns the customer to the appointment; (2) if the customer does not successfully respond to the message with the first identifying code, then the system provides a question for the customer to provide a second identifying code; c. if the system recognizes the second identifying code of the customer, the system provides an existing information listing for the customer to review; (1) if the existing information is incorrect, the customer updates the existing information listing, and the system updates the existing information listing for the customer, and the system provides at least one appointment schedule date; (2) if the existing information is correct, the system provides at least one appointment schedule date; (3) if the customer selects the at least one appointment schedule date, the system provides at least one appointment time; (4) if the customer does not select the at least one appointment schedule date, the system provides at least one more appointment schedule date until the customer selects at least one appointment schedule date, and the system provides at least one appointment time; whereby once the customer selects at least one appointment schedule date and at least one appointment schedule time, the system updates the scheduling database.