Patent ID: 7664844

Claim:
A system for managing non-application specific errors in a network, comprising: a grid environment comprising a plurality of computing systems each comprising at least one resource and communicatively connected over a network through a grid management system to share each said at least one resource through a web service layer atop a grid service layer implemented within an open grid services architecture; the grid environment further comprising means for enabling XML message transactions through at least one web service within said web service layer between a requester and a responder as facilitated by an intermediary through the network; a troubleshooting agent of said grid management system enabled to receive errors from said web service layer and said grid service layer; said troubleshooting agent further comprising: means for receiving a particular message transaction forwarded from at least one of said requester, said responder, and said intermediary with a non-application specific protocol level error encoded in a body of a SOAP envelope attached to said message transaction by at least one of said requester, said responder, and said intermediary; means for facilitating resolution of said non-application specific protocol level error; and means for returning a descriptive message indicating said resolution of said non-application specific protocol level error to at least one of said requester, said responder, and said intermediary.