Patent ID: 7542429

Claim:
A computer system comprising: (a) a first client having a means for obtaining from a server an address of a target Internet site, the first client using the address to establish an Internet connection between the first client and the target Internet site; (b) a second client having a means for obtaining from the server the address of the target Internet site, the second client using the address to establish the Internet connection between the second client and the target Internet site; (c) at the first client, means for monitoring the Internet connection between the first client and the target Internet site and obtaining a performance-parameter value for the Internet connection, the first client being connected to the Internet via a first local connection; (d) at a second client, means for monitoring an Internet connection between the second client and the target Internet site and obtaining a performance-parameter value for the Internet connection, the second client being connected to the Internet via a second local connection, wherein the performance-parameter values comprise a measure of the local user experience at the first and second local connections while utilizing at least one client software application to access the target Internet site and wherein the at least one performance-parameter value comprises a measurement of full web-page download time as measured and experienced by the client; and (e) means for sending the performance-parameter values obtained in (c) and (d) to a server wherein the server sends commands to one of the first client and the second client, the server maintaining a list of commands that have been sent to clients.