Patent ID: 8306852

Claim:
A method implemented in a computer system of deriving a change process in relation to actions performed to achieve a desired result, to produce a change proposal to the actions performed and yield a new procedure of achieving the desired result, the computer implemented method comprising: in relation to a first set of activities identified and recorded as actually performed by each individual involved in order to achieve at least one outcome, a computer program of the computer system designating a category for each activity of the first set of activities according to a predefined set of activity categories, the computer program of the computer system designating activities into one of four predefined sets of activity categories consisting of “Core,” “Support,” “Discretionary,” and “Noise”; the computer program of the computer system using the category designations to determine those activities that detract from achievement of the desired outcome; the computer program of the computer system developing a second set of activities to achieve the desired outcome, wherein an activity designated as being a “Core” activity is essential to the achievement of the desired outcome; and the computer program of the computer system forming links between activities in the first set and activities in the second set and identifying and analyzing differences between the activities of the first and second activity sets to measure the extent to which said activities that detract from achievement of the desired outcome are resolveable by the second set of activities and to derive a change process comprising actions which are to be performed by said individuals to achieve the at least one outcome.