Patent ID: 7870193

Claim:
A computer program product comprising a computer recordable medium having a computer readable program recorded thereon, wherein the computer readable program, when executed on a computing device, causes the computing device to: monitor a computer system, wherein the computer system comprises a plurality of computer system components; initiate a collaborative session with a plurality of participants responsive to a system administration monitoring system detecting an error in a given computer system component within the plurality of computer system components; responsive to the system administration monitoring system detecting the error in the given computer system component, examine a collaboration session history storage and reference past collection session log information from the collaboration history storage and use past collaboration window views to build a custom view for the collaborative session; define a default collaboration user interface configuration using the custom view and the past collaboration sessions in the collaboration session history storage and the error in the given computer system component; define a first plurality of participants based on past collaboration sessions in the collaboration session history, area of expertise, access control, and the error in the given computer system component; and provide at least one shared system administration user interface component to a collaboration user interface in a client device associated with each of the first plurality of participants, wherein the collaboration user interface is presented at each client device according to the default collaboration user interface configuration.