Patent ID: 7535998

Claim:
A method of establishing a personal interactive voice response (IVR) service node, the method comprising: creating a personal IVR service node, including establishing a software application forming a custom personal IVR service node, establishing a set of conditions in the personal IVR service node customized to a subscriber, and establishing a set of associated actions in the personal IVR service node, each associated action being customized to the subscriber and associated with a condition; providing a graphical user interface or web application accessible by the subscriber to create and modify the custom personal IVR service node; initiating communication with an IVR server using, at least in part, a Voice Over Internet Protocol (VoIP) network; transmitting personal IVR service node information to the IVR server using VoIP; recording messages in the personal IVR service node, the personal IVR service node communicating with the IVR server using VoIP; and specifying addressees of the recorded messages in the personal IVR service node.