Patent ID: 8195501

Claim:
One or more computer-readable media storing non-transitory instructions, wherein the instructions are executable by a computer system for providing interactive and feedback communication between a service provider and a service recipient concerning a project, said computer-readable medium comprising: an information management module storing non-transitory instructions including at least one project query list that is selectively adjustable by the service provider in respect of type and extent of queries, wherein said queries require responses indicative of service recipient satisfaction with service provided to the service recipient by the service provider in the project; a graphical user interface comprising a second plurality of non-transitory instructions stored on the one or more computer-readable media, the graphical user interface being communicatively coupled to the information management module and arranged to display a cursor-actuatable slider element that is translatable across a field of graduated query responses of progressively varying service recipient satisfaction or dissatisfaction with services rendered by the service provider to the service recipient in performance of the project; wherein the field of graduated query responses comprises a linear track along which the slider element is translated by action of a cursor, and wherein indicia on the linear track may have positive, progressively more favorable values or indications as the cursor is moved from a mid-region upwardly to an first terminus of the track having a most favorable response, and negative, progressively less favorable values or indications as the cursor is moved from the mid-region to a second terminus of the track having a least favorable response, wherein cursor selection of a specific query response on the field of graduated query responses causes the information management module to store a value corresponding to that specific query response in a compilation of values for all specific query responses, and wherein the information management module is adapted to be operated by: (a) actuating the information management module to generate and transmit to the service recipient a communication enabling service recipient access to one or more of said at least one project query list; (b) processing said compilation of values for all specific query responses, in response to service provider and/or service recipient request; and (c) generating a service recipient satisfaction report for services rendered by the service provider in performance of the project.