Patent ID: 7962466

Claim:
A computer-implemented method, comprising: receiving a query from a user, using a computer, requesting a search on behalf of the user; providing available resources including resources previously used to obtain search results in association with a search related to a subject matter of the query received; activating selected resources from among said available resources based on a selection from a ranked list of the available resources by a human provider registered for the subject matter of the query; submitting the query to each of the activated resources, said activated resources including search engines activated based on content of the query; displaying content obtained from each of the activated resources in a corresponding renderer containing web page content from the respective activated resources; retrieving a web page indicated by a selected search result indicated by one of the activated resources based on identification of the selected search result by the human provider; indicating at least one keyword of the query inside an overlaying box of surrounding text within the web page indicated by the selected search result; extracting contents of the overlaying box based on a selection of the human provider from among reviewed contents by the human provider for formulating a direct answer to the query including the web page of the selected search result, said human provider being able to navigate through the content resulting from each of the activated resources and the selected search result and said human provider communicating with the user during said formulating; returning said direct answer including context data thereof as a result for the submitted query, where the result includes a link to a web page indicating the selected search result used to produce the direct answer and said extracted contents and the direct answer including a text within a portion obtained from the web page of the selected search result; and where said providing of the available resources is based on a highest number of direct answers obtained by human providers responding to queries regarding the subject matter of the query from a web page indicated by a search result of the resources.