Patent ID: 8589805

Claim:
A method, the method comprising the following steps: receiving a messaging request from an organization on a mobile device, said mobile device having a display, a memory, an input medium, and a communication medium, wherein said messaging request is received via said communication medium and wherein said messaging request includes at least said organization, an official, said organization's message, and at least one prompt, said at least one prompt related to said organization's message; displaying said organization's message on said display; presenting on said display a first option, said first option including at least ignore and customize; receiving a user's selection of said first option via said input medium, wherein based on said user's selection of said first option: if said user selects customize: displaying said at least one prompt to said user on said display; storing said user's response to said at least one prompt in said memory; creating a user customized message based on said user's responses to said at least one prompt, said user customized message created on said mobile device; displaying said user customized message on said display along with a second option, said second option to accept or reject said user customized message and either: transmitting said user customized message to said official via said communication medium if said user selects accept; or providing said user the opportunity to provide feedback to said organization, said feedback related to why said user rejected said user customized message; and transmitting a rejection notification to said organization, said rejection notification including said feedback, if any; if said user selects ignore: providing said user the opportunity to provide feedback to said organization, said feedback related to why said user ignored said organization's message; transmitting an ignore notification to said organization, said ignore notification including said feedback, if any; and logging statistical information regarding said user's actions associated with said messaging request.