Patent ID: 6987837

Claim:
A method for performing line tests on a subscriber's communication line (“line”) in a communications network, the method comprising: at a subscriber's site, initiating one or more line tests on said line, said initiating including determining a set of mandatory tests to be performed on said line; receiving test data that includes a set of line results received in response to running said-mandatory tests; communicating said test data to an evaluation application that can receive test parameters from a remote service and that performs the following: (1) evaluates the test data against a set of test parameters that define pass/fail conditions associated with said one or more line tests; (2) identifies which of said one or more line tests fail; (3) identifies a set of remarks fields that must be populated incident to overriding a test; requiring for close out: (1) receiving additional data associated with rerun tests that produce results within said test parameters; or (2) receiving an override indication, wherein if said override indication is received, requiring that comments be entered in said remarks fields prior to closing said test; communicating said test results to a remotely accessible database; and automatically evaluating said test results so that incomplete tests can be denoted, whereby subsequent action can be taken to correct unresolved problems.