Patent ID: 7022017

Claim:
A hospitality facility operating system, comprising: a plurality of client terminals coupled together, each client terminal including means for receiving identification information from a participating one of the hospitality facility guests, means for displaying a menu of hospitality facility services provided by the hospitality facility, means for receiving selection information from the participating guest indicating a desired hospitality facility service, and means for transmitting the identification information and selection information; a services account server; a gaming account server separate from the services account server; and a central service controller, connected to each of the plurality of client terminals, the services account server, and the gaming account server, and including means for establishing a gaming account on the gaming account server for hospitality facility guests, means for establishing a non-gaming services account on the services account server for hospitality facility guests, means for storing guest preference information in the non-gaming services account for hospitality facility guests, means for receiving from the client terminals the identification information and the selection information, and means for transmitting, to the client terminals, a response based on the selection information or the identification information, wherein said means for transmitting the response sends a confirmation of the selection, and wherein said means for transmitting the response sends a reminder of the selection.