Patent ID: 6914976

Claim:
A telecommunications customer service terminal for providing telecommunications service between a telecommunications line and a plurality of telephones and/or data processing devices, including: a housing having a base; a first cover secured to said base in a manner to form a generally sealed first compartment within said housing; a second cover removably secured to said base in a manner to form a generally unsealed second compartment within said housing, said unsealed second compartment being physically located adjacent to said generally sealed first compartment; a connection board mounted within said second compartment; a plurality of insulation displacement connectors on said connection board for direct connection of telephone lines that extend external to said customer service terminal; a plurality of voltage surge protection devices, one voltage surge protection device for each of said plurality of insulation displacement connectors, said insulation displacement connectors being integral with said insulation displacement connectors to thereby providing voltage surge protection for said plurality of insulation displacement connectors; and an electronic board mounted within said first compartment having a plurality of electronic components thereon electrically connected to said insulation displacement connectors on said connection board in a manner to maintain said first compartment generally sealed.