Patent ID: 7894446

Claim:
At least one computer-readable storage device having a computer readable code embodied therein, wherein the computer readable code is executable by at least one processor, the computer readable code comprising: code to cause the processor to display a user interface on a display device, the user interface having, a user operable component, displayed on the display device, for receiving input that causes the at least one processor to assign weight factors for optimization criteria, for the communications event, from a structured collection of data; another user operable component, displayed on the display device, for receiving user input that causes the at least one processor to assign weight factors for optimization criteria, for the communication event, from another structured collection of data; and a network utilization/quality score, for the communication event, displayed on the display device; said network utilization/quality score obtained from said network utilization/quality criteria and the weight factors assigned by use of said component; and an optimization score, for the communication event, displayed on the display device, said optimization score obtained from said optimization criteria and the weight factors by use of said another component.