Patent ID: 8874473

Claim:
An avatar engine, comprising: a memory storing executable instructions; and a controller coupled to the memory, wherein the controller, responsive to executing the instructions, performs operations comprising: retrieving an end device profile; presenting to an end device, an avatar having characteristics that correlate to the end device profile; detecting one or more responses from the end device during a communication exchange between the avatar and the end device; identifying from the one or more responses a desire to engage in an e-commerce transaction; obtaining authorization from the end device for a commercial exchange with a group of merchant systems according to the e-commerce transaction; in response to the obtaining of the authorization, engaging in the commercial exchange with the group of merchant systems according to the e-commerce transaction without user interaction from the end device, wherein the commercial exchange includes the avatar negotiating with the group of merchant systems to obtain a desired commercial result from one merchant system of the group of merchant systems, wherein the desired commercial result is based on at least one of price, guarantee or reliability; and identifying a commercial status of the e-commerce transaction from the commercial exchange with the group of merchant systems at a conclusion of the e-commerce transaction.