Patent ID: 8886156

Claim:
A method comprising: obtaining mobility information associated with a first remote device, the mobility information being arranged to indicate whether the first remote device is approximately stationary, the first remote device being arranged to interact with a server, wherein the first remote device is associated with a first mobile agent; determining if the mobility information indicates that the first remote device is approximately stationary; selecting a first profile of a plurality of profiles if it is determined that the first remote device is approximately stationary; obtaining a request for service from a caller to the server; identifying the first mobile agent as being capable of servicing the request; routing the request to the remote device if it is determined that the first remote device is approximately stationary as specified in the first profile; selecting a second profile of the plurality of profiles if it is determined that the first remote device is not approximately stationary; preventing the request from being routed to the first remote device if it is determine that the first remote device is not approximately stationary; and routing the request to a second remote device if it is determined that the first remote device is not approximately stationary, the second remote device being associated with a second mobile agent.