Patent ID: 8626476

Claim:
A computing system, comprising: a storage for storing: relationship information indicating relationships between elements in a technology system; and metrics information indicating metrics associated with a first one of the elements in the technology system and metrics associated with a number of additional elements related to the first element, wherein the elements include service level agreements and the metrics include how close the service level agreements are to breach; and a processor for: accessing the relationship information from the storage; receiving a list of the metrics associated with the first element and the metrics associated with the number of additional elements related to the first element; accessing the metrics information from the storage related to the metrics in the received list; determining an impact of the first element in the technology system based on the accessed relationship information and the accessed metrics information; receiving information about an event associated with the first element; and prioritizing the event relative to an additional event associated with one of the additional elements based at least on the determined impact of the first element.