Patent ID: 8626525

Claim:
A transaction performance monitoring system for facilitating real-time monitoring of the rejection of claims, the transaction performance monitoring system comprising: a transaction performance monitoring application operable to: receive a plurality of claims associated with at least one dispenser, wherein each of the claims relates to at least one prescription and at least one payor; in real-time, identify rejected claims and associated causes of the rejected claims, wherein the rejected claims and associated causes are aggregated to define a total number of rejected claims and a total number for each associated cause; and provide a user interface for the at least one payor to monitor inbound and outbound claim traffic in real-time, and to view the total number of rejected claims and total number for each associated cause at an interface level, BIN level, reject code level, reject code level within an interface, or a reject code level within a BIN; provide a user interface for setting at least one alert triggered by a predefined percentage of rejected claims or by a predefined number of rejected claims, wherein the rejected claims are at a predefined level comprising at least one of an interface level, BIN level, reject code level within an interface, or reject code within a BIN; and a network operable to: communicate the plurality of claims between the at least one dispenser and the at least one payor.