Patent ID: 8364798

Claim:
A system for providing software integration for on-line procurement of telecommunications services, comprising: a web tier configured to receive a request or a user action from a web server, and to access web content; and an application tier coupled to the web tier and including a business and integration tier configured to perform order management, online ordering and user management functions, and a presentation tier including a customer portal configured to provide to the web server customer order information, customer support information, and customer order status information, and a back office portal configured to provide requests for inventory of the telecommunications services to the web server, a database tier, comprising a database, in communication with the application tier, and a service availability tool (SAT) tier, in communication with the application tier, configured to pre-qualify a customer for the telecommunication services, wherein the web tier or the application tier includes software objects extended from general-purpose software objects to support procurement of the telecommunications services on-line and custom software objects created to support procuring of the telecommunications services on-line.