Patent ID: 7614043

Claim:
A system that facilitates automatically tracking product defects, comprising: a processor; and a memory communicatively coupled to the processor, the memory having stored therein computer-executable instructions to implement the system, including: a data store that stores product defect information, wherein the product defect information includes at least one or more previously reported product defects; a receiving component that receives an input that represents a found product defect, the found product defect is at least one of a bug or a fault, the input includes a plurality of data obtained upon detection of the found product defect; a search component that facilitates searching the data store for matching previously reported product defects; a verification tool component that automatically tracks the input in the data store, wherein the verification tool employs an artificial intelligence component on the input to identify a previously reported product defect that matches the found product defect, upon more than one previously reported product defect being identified as a possible match to the found product defect, the artificial intelligence component selects a previously reported product defect from the identified defects that is a best match to the found product defect by a classifier employing a probabilistic and statistical based analysis to infer an action that a user desires to be automatically performed via a function that maps an input attribute vector to a confidence that the input belongs to a class, wherein attributes in the input attribute vector are fault types, and the class is a category or an area of interest; an update component that upon the matching previously reported product defect being found, updates the matching previously reported product defect by linking the found product defect to the matching previously reported product defect; and a report component that upon the search component not finding a matching previously reported product defect in the data store, stores the found product defect in the data store.