Patent ID: 7478151

Claim:
A system for monitoring performance of a global network comprising: a poller initiating requests for and receiving SNMP-attribute data from a monitored device across a public wide area network at repeated regular time intervals, wherein the requests include a test indicative of availability of a service on the monitored device; the poller further accumulating utilization information from the SNMP attribute data, accumulating utilization information occurring in a read-only manner from the device being monitored; the poller further accumulating utilization information indicative of availability of a service on the monitored device; a notifier analyzing time-based performance criteria for providing alerts to a user when received SNMP-attribute data meets one or more established threshold criteria for the monitored device; a database for storing received SNMP-attribute data; and a graphical user interface to the received SNMP-attribute data stored in the database, wherein the graphical user interface selectively identifies performance and availability of services provided by monitored devices.