Patent ID: 8023937

Claim:
An apparatus for determining a processing performance of a wireless device, comprising: a processor configured to: transmit a voice/data performance module to the wireless device over a wireless network; generate a data collection configuration comprising retrieval parameters associated with defined types of performance data, the retrieval parameters including a parameter relating to when to collect the performance data and a parameter relating to when to transmit the collected performance data back to the apparatus, and the performance data comprising at least radio link protocol (RLP) level data selected from the group consisting of frame/byte count for received/sent, erasures received, negative acknowledgements received/sent, idle, fill, other frame counts for received/sent, largest continuous erasure, reset count and abort count; receive collected performance data of the wireless device over the wireless network, collected based on a data collection configuration and further based on execution of the voice/data performance module on the wireless device; analyze the collected performance data to determine at least one data processing characteristic of the wireless device; generate a new device configuration operable to change the at least one data processing characteristic of the wireless device; and transmit the new device configuration to the wireless device over the wireless network.