Patent ID: 8301710

Claim:
A system comprising: one or more processors; and a memory that includes a plurality of computer-executable components, the plurality of computer-executable components comprising: a presence-based communication module that provides an instant message session for a plurality of users to exchange one or more instant text messages; a collecting module that collects data from the instant text messages, the collected data at least including textual data of the instant text messages; a data processing module that extracts information from the collected data by comparing the textual data of the one or more instant text messages with one or more predetermined terms, and extract parts of the textual data that match the one or more predetermined terms for a time interval; and a data application module that formulates result information based on the extracted information for presentation to a recipient, the data application module further populates an automated query bot agent as a personal contact in a contact list of an instant message session interface used by a user, the automated query bot agent presents the result information to the user upon activation by the user.