Patent ID: 8325886

Claim:
A method of processing a call comprising: receiving at a call processing system a first call from a caller intended for a first person; recording a voice communication from the caller; determining if at least a portion of the caller's voice communication is to be converted into text by querying a caller contact database associated with the first person; converting at least a portion of the caller's voice communication into text at least partly in response to determining that at least a portion of the caller's voice communication is to be converted into text; transmitting a call notification regarding the first call to a terminal associated with the first person; enabling the first person to search the voice communication text for one or more search terms specified by the first person; providing the first person with the search results: wherein the search results include at least a portion of the text of the voice communication; enabling the first person to position a cursor within the text included in the search results to indicate where playback of the voice communication is to be performed; and playing the original voice communication associated with the voice communication text at a point corresponding to the cursor position in the text enabling the first person to edit the text and/or call signaling information.