Patent ID: 7065493

Claim:
A system for designing a network-enabled workflow management module integrated with an intelligent search engine to provide for a real time analysis of workflow processes in an organization, said system comprising: a workflow segment designer creating one or more work flow steps defining a set of routing rules for one or more resources that trigger said workflow steps; a sub-flow designer creating one or more sub-flow processes, said sub-flow processes incorporating one or more of pre-existing internal workflow processes; a condition designer creating one or more workflow conditions based on one or more formulas, said conditions specified in one of the following ways: success, failure, a percentage of a success or a percentage of a failure; an external process designer creating one or more external process work flow objects, said objects exchanging data with one or more sources external to the organization in said network; a workflow analyzer analyzing in real-time said one or more workflow processes; said system creating workflow processes using said workflow segment designer, sub-flow designer, condition designer and external process designer, and said system routing said one or more resources locally and remotely using said set of routing rules and said intelligent search engine, and said system analyzing, via said workflow analyzer, said created workflow process in real-time to optimize work flow functionality, wherein said intelligent search engine is a rules-based engine.