Patent ID: 8321549

Claim:
A system for managing execution of an action for a service configuration item, the system comprising: a model table; a relation table; a discovery section discovering information regarding a configuration item; a repository storing, for each configuration item, a set of data indicating at least one predetermined attribute of the configuration item and a relation between the configuration item and other configuration items; an associating section associating a service configuration item with at least one other configuration item, the other configuration item being an object of an action for the service configuration item; and a determining section determining, in the event a request for an action for a second configuration item is issued during execution of an action for a first service configuration item, and a configuration item that is an object of the action for the second service configuration item is an object of the action for the first service configuration item, whether execution of the action for the second service configuration item is allowed, where the configuration item that is the object of the action for the second service configuration item and the object of the action for the first service configuration item is included in an area of overlapping object configuration items for the first and second service configuration items.