Patent ID: 8577980

Claim:
A system for message tracking, comprising: at least one computer; and a message tracking engine facilitated by the at least one computer, the message tracking engine configured to, at least: track a communication of a first e-mail message from a first e-mail user to a second e-mail user, the first e-mail message having a thread-recurrent field including a first field component identifying at least one of a plurality of messaging categories and a second field component identifying a messaging thread involving at least the first e-mail user and the second e-mail user; track a communication of a second e-mail message from the second e-mail user to the first e-mail user, the second e-mail message having a thread-recurrent field corresponding to the thread-recurrent field of the first e-mail message, the thread-recurrent field of the second e-mail message including a first field component identifying the at least one of the plurality of messaging categories and a second field component identifying the messaging thread involving at least the first e-mail user and the second e-mail user; and evaluate one or more rules to access e-mail tracking functionality, the evaluation of the one or more rules based at least in part on the at least one of the plurality of messaging categories identified by the first field component of the second e-mail message and the messaging thread identified by the second field component of the second e-mail message.