Patent ID: 7979798

Claim:
A method for providing user help tips to a user of a computer system, comprising: determining, based on a user history, a relevance of a particular one of a plurality of tips to a user; and assigning to the particular tip a priority category in accordance with the relevance; wherein: a program provides for accomplishing a task via alternative routes; a first system element is usable for a first one of the alternatives and not for a second one of the alternatives; a second system element is usable for the second one of the alternatives and not usable for the first one of the alternatives; and the method further comprises: determining based on the user history that, for accomplishing the task, the user implemented the first system element a number of times more than a second system element, the number exceeding a predefined threshold value; and based on the determination that the user implemented the first system element the number of times more than the second system element, outputting a tip regarding the second system element.