Patent ID: 8275882

Claim:
A computer-implementable method for automating management of threshold crossing alarms generated by a plurality of transaction processing resources, comprising: receiving user input data comprising: threshold setting data comprising an alarm threshold value; and threshold adjustment data comprising an threshold adjustment value; generating a threshold crossing alarm and decreasing the alarm threshold value by the threshold adjustment value in response to receiving a first transaction processing value that is greater than the alarm threshold value; and suppressing the threshold crossing alarm and increasing the alarm threshold value by the threshold adjustment value in response to receiving a second transaction processing value that is less than the alarm threshold value; counting a number of transactions processed by the plurality of the transaction processing resources; measuring a time to process an individual transaction from one of the plurality of transaction processing resources; capturing a transaction result code associated with the individual transaction; processing the number of transactions and the individual transaction processing times to generate an average transaction processing time value; processing the number of transactions and the individual transaction result codes to generate a successful transaction processing ratio value; processing the average transaction processing time value and the successful transaction processing ratio value to generate the first transaction processing value and the second transaction processing value so as to automate management of threshold crossing alarms generated by the plurality of transaction processing resources; wherein the first transaction processing value is generated when: the average transaction processing time value is greater than a predetermined target transaction processing time value; and the successful transaction processing ratio value is less than a target transaction processing ratio value; and wherein the second transaction processing value is generated when: the average transaction processing time value is less than a predetermined target transaction processing time value; and the successful transaction processing ratio value is greater than a target transaction processing ratio value.