Patent ID: 7257420

Claim:
A management device for communicating with terminal devices carried by dispatch staff members in a dispatch support system so as to support dispatch of the dispatch staff members, wherein the terminal devices transmit to the management device position information on their location obtained from a positioning system and status data that are input by the dispatch staff member and that represent a status of the dispatch staff member, the management device comprising: a communications portion for communicating with the terminal devices; a dispatch staff member information storage portion for storing dispatch staff member information on each dispatch staff member, including position information and status data received from the terminal devices; and a support processing portion that carries out a process for supporting selection of staff members to dispatch to the dispatch location, when there is a dispatch request, based on the dispatch location information including position information on the dispatch location, and dispatch staff member information on the dispatch staff members, which is obtained from the dispatch staff member information storage portion, wherein the support processing portion includes a display and a display control portion, and the display control portion, when there is a dispatch request, displays a map of the area surrounding the dispatch location, based on the position information of the display location, on the display in such a manner that the dispatch location is located in a screen center portion.