Patent ID: 8908538

Claim:
A computer-implemented method, comprising: detecting impairments in a network comprising a plurality of impaired broadband terminal devices based on information received through a network interface from the plurality of broadband terminal devices including timestamps and geographic location of impairments; calculating a weighting factor for the detected impairments based on a volume of the broadband terminal devices affected by the detected impairments and a geographic distance relative to another broadband terminal device via a processor; automatically determining a cluster outage based on a sum of weighting factors within the geographic area via a processor, the cluster outage being identified based upon identifying that the detected impairments exceed a threshold density as compared to the calculated weighting factor; and displaying the cluster outage on a geographic map along with a progress bar being operable to be advanced and reversed by a technician to assist in analyzing the cluster outage over time by showing historical cluster outage information and detected impairments on the geographic map.