Patent ID: 7751545

Claim:
A system for enhanced call pickup, the system comprising one or more processing units collectively operable to: receive an incoming phone call directed to a particular user of a plurality of users associated with a call pickup group (CPG); access data indicating a current status of each of the plurality of users in the CPG in response to the incoming phone call; and communicate the status of each of the plurality of users in the CPG to one or more endpoints of each of the plurality of users in the CPG for display to each of the plurality of users in the CPG, displaying the data to a first user in the CPG for the first user to determine a current status of each of the plurality of users in the CPG to facilitate a decision by the first user regarding whether to pick up the incoming phone call directed to the particular user, wherein data indicating a current status of each of the plurality of users in the CPG comprises at least: data indicating a bandwidth limitation preventing transfer of the incoming phone call to one or more users in the CPG, wherein bandwidth is available for one or more other users in the CPG to pick up the incoming phone call; and data indicating a preference of each user with respect to picking up the incoming phone call.