Patent ID: 7047197

Claim:
A voice information system, comprising: a voice user interface to enable a user to interact with the system using a communication device; a database to store user-specific contextual information and heterogeneous information; and a top database table, wherein the top database table is generated from the database, wherein items in the top database table are assigned a priority level based upon the user-specific contextual information; wherein content is communicated to the user when the user requests information or when the system intelligently chooses to present information to the user based on the priority level assigned to information in the top database table, wherein when the system intelligently chooses to present information to the user based on the priority level assigned to the information in the top database table, the voice user interface to notify the user by directly phoning the user when the system intelligently recognizes that a high priority item from the ton database table requires immediate attention by the user.