Patent ID: 7062020

Claim:
A system for call processing, comprising: a telephone call receiving switch configured to receive incoming calls, wherein the telephone call receiving switch is further configured to detect and pass out of band call destination information comprising Dialed Number Identification Service (DNIS) information associated with an incoming call prior to answering the incoming call; an IVR unit adapted to perform an audio script, wherein the IVR unit is in electronic communication with said telephone call receiving switch, wherein the IVR unit has a plurality of ports, wherein the IVR unit is configured to provide a plurality of applications at each port of the plurality of ports, wherein the IVR unit is further configured to answer the incoming call at any available port of the plurality of ports, wherein the IVR unit is configured to receive the out-of-band call destination information before answering the incoming call; a server computer in electronic communication with said telephone call receiving switch for receiving the out-of-band call destination information from the telephone call receiving switch, wherein the server computer is further in electronic communication with said IVR unit, wherein the server computer is configured to forward the out-of-band call destination information to the IVR unit before the incoming call is answered at a first port of the plurality of ports of the IVR unit; a network structure in electronic communication with said telephone call receiving switch, said IVR unit, and said server computer, wherein the network structure provides communication between the telephone call receiving switch and the server computer, between the telephone call receiving switch and the IVR unit, and between the server computer and the IVR unit; and a port sharing data interface processing (DIP) program in operation with said IVR unit, wherein said DIP program is adapted to enable said script to be performed on multiple ports of said IVR unit, wherein the IVR unit is configured to select an application from the plurality of applications to provide on the first port of the plurality of ports in accordance with the DIP program prior to answering the incoming call at the first port of the plurality of ports, wherein the application is selected in accordance with the out-of-band call destination information received by the IVR unit.