Patent ID: 6850766

Claim:
A method of providing voice activated locator services to a user using a wireless access device, comprising: accepting a voice connection between the wireless access device and a speech serves; initiating a call flow in which voice prompts are provided to the user and the user's spoken responses are received; converting the user's spoken responses into database query commands; forwarding the database query commands to a locator service, along with starting location information; receiving destination information from the locator service; converting the destination information into a voice prompt and presenting same to the user over the voice connection; converting the destination information into a graphical representation and presenting the same to the user over a data connection between the wireless access device and a WAP server; providing a starting location voice prompt to the user requesting starting location information; receiving a spoken shortcut phrase from the user in response to the starting location voice prompt; converting the spoken shortcut phrase to a text phrase; comparing the converted text phrase to a plurality of pre-stored test phrases; identifying a pre-stored text phrase matching the converted text phrase; and forwarding the street address associated with the identified pre-stored test phrase as the starting location information.