Patent ID: 7415106

Claim:
A system comprising: a voice activated auto-attendant service provider network including an enterprise voice directory, a database of voice directory grammars, and a media gateway having a telephony interface and a data interface, each entry in the enterprise voice directory containing at least one link to another entry in the enterprise voice directory; and a data processor coupled to the enterprise voice directory and coupled to a data connector, the data processor to construct the enterprise voice directory by executing instructions to: receive data from a remote enterprise information system via the data connector; convert the received data from an enterprise data format to extended Markup Language (XML)-based files; encrypt the XML-based files using an encryption key issued by the voice activated auto-attendant service provider network to form encrypted XML-based files; store the encrypted XML-based files in a manner that is accessible to the voice activated auto-attendant service provider network; and create the enterprise voice directory based on the encrypted XML-based files, the enterprise voice directory configured for run-time access by the voice activated auto-attendant service provider network.