Patent ID: 8090994

Claim:
A method for identifying a log file record in a log file, the log file having a plurality of log file records therein, the method comprising: a computer displaying a first graphical user interface on a display device; the computer receiving a selection of the log file via the first graphical user interface; the computer analyzing the log file to determine a repeating pattern in the log file records, wherein the analyzing includes identifying substantially similar log file records that are duplicated at a periodic time interval, wherein each of the substantially similar log file records comprises a problem ticket status; the computer detecting a selection of a first command button on the first graphical user interface, and in response, the computer executing an algorithm to analyze additional log file records that were automatically added to the log file by a software program, the additional log file records being associated with the substantially similar log file records; and the computer determining that a first log file record in the additional log file records has at least one command-related attribute that does not correspond to command-related attributes in the substantially similar log file records, and in response, the computer storing the first log file record in a memory device.