Patent ID: 7978617

Claim:
A method for providing a performance improvement recommendation for a connection between a first network node in communication with a second network node, the method comprising: (a) transmitting, via a plurality of transmission components, information from the first node to the second node to provide communication between the nodes, each of the plurality of transmission components being located at a separate section of a physical connection between the first node and the second node, the plurality of transmission components comprising a first component for generating an image for display at the first node, a second component for generating an image for display at the second node, and a network between the first and second nodes; (b) measuring, for each of the plurality of transmission components, a time elapsed in transmitting the information therethrough, an aggregation of the measurements representing time elapsed for end-to-end transmission of the information that includes preparing, by the first node, the information for transmission and processing, by the second node, the information upon receipt; (c) determining, from the measurements, when one of the plurality of measured transmission components has a performance that crosses a predetermined threshold; wherein the determining step further comprises determining if an average update latency of a particular transmission component is greater than an average of update latency for all sessions in a predetermined period of time plus twice a standard deviation for all sessions, and (d) identifying and displaying a recommendation to improve the performance of the one transmission component determined in step (c) if the performance is below the predetermined threshold.