Patent ID: 7668753

Claim:
An on-line service provision method, wherein a service session supervision platform is placed between an access network and an input node of a service-hosting network, the method comprising the following steps in relation to at least one service: a priori defining, in the running of said service, at least one atomic section consisting of a determined sequence of events involved in message exchanges with a subscriber, and identifying a first event at the start of the atomic section and at least one second event at the end of the atomic section; and configuring the supervision platform so that said supervision platform detects the events identified in a session of said service in progress for a subscriber via the access network and flags a start of atomic section for said subscriber in response to the detection of the first event and an end of atomic section for said subscriber in response to the detection of a second event, wherein a communication interrupt request from a subscriber is processed by ascertaining whether an atomic section is in progress for said subscriber according to the atomic section beginnings and ends flagged by the supervision platform, in order to determine whether the communication must at least partly be interrupted immediately.