Patent ID: 8320886

Claim:
A system for integrating mobile device based communication sessions, comprising: a receiver configured to receive a representation of a communication session recorded and stored in memory on a mobile device, wherein the communication session was between an identified operator of the mobile device and a participant, and was recorded and stored on the mobile device in accordance with a policy having at least a condition that the participant was a specified participant; a session data manager coupled to the receiver, the session data manager configured to process the representation of the communication session in accordance with a parameter associated with the representation; a performance manager, coupled to the session data manager, that comprises at least one analyzer to automatically generate a score in accordance with information in the representation of the communication session, the information including at least one of voice-based communication sessions, text, document files, images, and video segments; and a server coupled to the session data manager, the server configured to communicate the representation in response to a request.