Patent ID: 8422407

Claim:
A method for managing data transmissions in a subscriber pool, comprising: receiving a call from a telematics unit at a call center on a channel other than a packet data channel; from the call and at the call center, recognizing that the packet data channel is unavailable in a predetermined coverage region; transmitting a notification to at least one of the telematics unit or a plurality of telematics units in the predetermined coverage region indicating that the packet data channel is unavailable for a predetermined time; in response to the notification, resetting a vehicle data upload setting in at least one of the telematics unit or each of the plurality of telematics units to an alternate channel for the predetermined time such that primary connection attempts made by the at least one of the telematics unit or each of the plurality of telematics units are via the alternate channel during the predetermined time; and verifying, by the call center, that the packet data channel is unavailable by: checking a predetermined maintenance schedule of the packet data channel over the predetermined coverage region, the maintenance schedule being established by a network provider; or mapping areas located within the predetermined coverage region where the telematics unit cannot establish a connection with the packet data channel.