Patent ID: 6973437

Claim:
A restaurant communication system to enhance communications between the restaurant wait staff and customers, comprising: an interactive table unit at a customer table, an interactive table unit including a data input device, display, and a communication device, an interactive table unit at a customer table for receiving customer requests for service and communicating such customer requests to a central server unit and at least one selected wait staff unit; said at least one wait staff unit carried by a server and including a request and display device and a communication mechanism for communicating with said central server unit and receiving customer requests for service; said central server unit including a timing element monitoring the wait time, the wait time is being defined as time elapsed between the time a customer request call comes in, and a time when the customer request call is addressed by the wait staff, and wherein said central server unit notifies a second wait staff unit or a manager unit if the wait time exceeds a predetermined wait time.