Patent ID: 8483206

Claim:
A multimedia call model system, comprising: a Multimedia Call Process (MMCP) executable in a node of a communications network, the MMCP configured to: establish a first Call Control Process (CCP) having a first media service type, wherein the first CCP is associated with a first group of one or more agents, the first CCP linking a first unit and a second unit to communicate via the first media service type; receive a request from at least one of the first unit or the second unit for a service of a second media service type that is different from the first media service type, the request being received during the first media service type communication; establish a second CCP having the second media service type, wherein the second CCP is associated with a second group of one or more agents different from the first group of one or more agents, the second CCP linking the first unit and the second unit to communicate via the second media service type; determine if at least one of the first unit or the second unit can simultaneously support the first media service type and the second media service type; and eliminate the first CCP if at least one the first unit or the second unit does not simultaneously support the first media service type and the second media service type.