Patent ID: 6983321

Claim:
In an information technology infrastructure where users rely on business services to submit business transaction involving an orderly sequence of application transactions along a plurality of paths of the structure forming aggregates, a method for managing impact of events of the infrastructure on the business services, the method comprising: configuring a management backbone comprising an abstraction layer for intermediate processing, wherein configuring the abstraction layer comprises; installing at least one peer-to-peer domain processor in the infrastructure, configuring the at least one peer-to-peer domain processor with a prepackaged set of event structures, data structures, and rules such that the at least one peer-to-peer domain processor can deliver at least one abstraction service, installing at least one peer-to-peer object directory services processor in the infrastructure, and configuring the at least one peer-to-peer object directory services processor with a pre-packaged set of event structures, data structures, and rules such that the at least one peer-to-peer object directory services processor can deliver at least one object directory service, and wherein configuring the management backbone further comprises: installing at least one peer-to-peer service processor in the infrastructure, and configuring the at least one peer-to-peer service processor with a pre-packaged set of event structures, data structures, and rules such that the service processor can deliver business impact statements; monitoring the paths used by the application transactions to form monitoring information; monitoring the aggregates to supplement the monitoring information; automatically abstracting the monitoring information into business impact information; using the business impact information to manage the impact of events on the business services; decomposing at least one of the business services into at least one of the business transactions, wherein each of the business transactions branches to at least one site specific instance defined as a site business transaction; decomposing each of a site business transactions into at least one site application transaction; organizing each of the site application transactions into an orderly sequence; defining one of the paths for each of the site application transactions; associating to each of the site application transactions at least one first parameter to remotely submit a sample site application transaction at an associated source location of the infrastructure; associating to each of a site application transactions at least one second parameter to request the management backbone to capture related execution information for each of the sample site application transactions executed at the associated source location of the infrastructure; and defining at least one business user group as a resource dependent on at least one of the site business transactions of the at least one business service.