Patent ID: 8489742

Claim:
A work management computer system comprising a) a pool of physical datastores which is associated with a set of logical datastore partitions; and b) a pool of physical servers associated with a set of logical server partitions; wherein a consumer is associated with a logical datastore partition and with a logical server partition based on a consumer identifier; wherein a distributor, comprising a computer programmed to perform as a router, receives a work request comprising a consumer identifier; wherein said distributor determines which specific logical datastore partition and which specific logical server partition said request is associated with; wherein said distributor further determines a specific physical server wherein said specific logical server partition resides after determining which specific logical server partition said request is associated with; wherein said distributor further determines a specific physical datastore wherein said specific logical datastore partition resides after determining which specific logical datastore partition said request is associated with; wherein said work management system is designed to permit said specific logical server partition to be moved to a different physical server independent of any other logical server partitions which are associated with a different subset of consumer identifiers residing on said specific physical server; and wherein said work management system is designed to permit said specific logical datastore partition to be moved to a different physical datastore independent of any other logical datastore partitions which are associated with a different subset of consumer identifiers residing on said specific physical datastore.