Patent ID: 8660257

Claim:
A method implemented by a network entity, said method comprising: maintaining, on a computer readable storage medium in communication with the network entity, records associated with previously-originated calls involving a user, at least some records conveying contact information associated with the previously originated calls involving the user; through a user communication device associated with the user, eliciting from the user information expressing a desire to provide database modification information conveying a desired modification to a database associated with the user; in response to receipt at the network entity of specific database modification information conveying a specific desired modification to the database associated with the user: i. processing the records associated with previously-originated calls involving the user at least in part based on the specific database modification information to identify contact information associated with a specific previously-originated call, the specific previously-originated call corresponding to a specific record selected amongst the records in the computer readable storage medium in communication with the network entity, the specific database modification information being received at the network entity from the user communication device while the specific previously-originated call is in progress, the user communication device being involved in the specific previously-originated call; and ii. causing the database associated with the user to be configured at least in part based on the specific desired modification and the contact information associated with the specific previously-originated call involving the user.