Patent ID: 8018469

Claim:
A non-transitory computer-readable storage medium having computer-readable program code embodied therein for causing a computer system to perform an image conversion utility, said program code comprising: code to, in response to receiving an image request from a device management tool: retrieve an image from a device that is a target of the image request, the image illustrating at least a portion of the device; retrieve component presence and status information for the device, wherein the presence information indicates whether upgradeable and configurable components are present in or on the device; and wherein the status information indicates positively or negatively at least one of the following: whether components are functioning as desired, quality of a component's performance, and consistency of the component's performance; prior to converting the image, format the image to reflect the component presence and status information, wherein the image is formatted to reflect the component presence information by at least determining which parts of the image will be displayed based on at least one of the presence of the component, the ability of the component to be upgraded and the configurability of the component, wherein the determining comprises enabling a part of the image by making visible a particular component within the image and disabling a part of the image by making invisible a particular component within the image; convert the image to a format supported by the device management tool; and return the converted image to the device management tool.