Patent ID: 8494121

Claim:
A method of rapidly gathering information at a crisis scene comprising: providing to a particular site a predetermined emergency telephone number unique to said particular site coupled to a computer-controlled interactive voice response system for use in emergency situations by anyone at said particular site, said interactive voice response system executing on a computer or server connected to a telephone receiving module adapted to simultaneously receive a large number of calls made to said emergency telephone number; allowing a plurality of simultaneous or near-simultaneous incoming calls to said predetermined emergency telephone number to access said interactive voice response system using the telephone module; automatically presenting a set of predetermined questions to each caller of said telephone number, said questions being stored in a memory device coupled to said computer or server, said questions being provided to said telephone module by said computer or server; automatically gathering responses to said questions by said computer or server and storing said responses in a memory device; automatically processing the responses on one or more computers to generate data presentation for responders at said particular site representing site-specific and crisis specific details; presenting said data presentation to authorized parties.