Patent ID: 7849161

Claim:
A method for remote recovery for use with a wireless device in a communications network, the method comprising: receiving a message from an invoking party; parsing the message for request data, the request data including: received identification data, a request to lock the wireless device including a numerical code, a request to purge device data from the wireless device following retrieval of the device data, and at least one data recovery address; determining whether the received identification data in the received message matches resident identification data in the wireless device; determining that the received identification data matches the resident identification data in the wireless device processing the request data, wherein processing the request data includes retrieving the device data previously stored by a user in the wireless device, the device data including at least one of the following: personal data, address data, calendar data, password data, and account data, wherein retrieving the device data includes copying the retrieved device data into a data file, locking the wireless device by accessing a menu on the wireless device and entering the numerical code to lock the device, purging the device data from the wireless device by accessing a delete command from the menu; and sending a return message to the invoking party and each data recovery address, the return message including an attachment of the data file comprising the device data retrieved from the wireless device and an acknowledgement that the device data is purged from the wireless device; wherein each data recovery address is accessed from a customer profile database in the communications network.