Patent ID: 8527311

Claim:
A non-transitory medium comprising program instructions for displaying information regarding a business process, wherein the program instructions are executable to: store historical data regarding the business process; display a diagram of the business process on the display, wherein the diagram comprises a plurality of icons connected by lines, wherein each of the icons represents a respective step in the business process, wherein the lines indicate flow paths between the steps in the business process; analyze the historical data to determine first information regarding one or more steps and/or flow paths in the business process; display first graphical indications associated with at least one of a first subset of icons and/or a first subset of lines in the diagram in response to said analyzing, wherein the graphical indications visually indicate characteristics of corresponding steps and/or flow paths in the business process; store simulation data regarding a simulation of the business process; compare the historical data and the simulation data to determine differences in characteristics of steps and/or flow paths in the business process; and display second graphical indications in the diagram associated with icons and/or lines in the diagram in response to said comparing, wherein the second graphical indications visually indicate the differences in characteristics of the steps and/or flow paths in the business process.