Patent ID: 7554968

Claim:
A system for processing voiced communications through a computer network, the system comprising: (a) a switch associated with a telephone line, wherein the switch comprises a trigger that is provisioned for the telephone line; (b) a controller in communication with the switch via a first protocol; and (c) a gateway in communication with the switch and the controller through communication links distinct from the computer network, wherein the controller communicates over one of the communication links to the gateway such that the controller sends information in a second protocol that is different than the first protocol and the gateway receives the information from the controller in the second protocol and the gateway sends information in the second protocol to the controller and the controller receives the information in the second protocol, wherein the gateway is connected to the computer network, wherein the switch launches a query to the controller when an incoming communication from a calling party intended for the telephone line is detected by the trigger; wherein the controller sends a call processing request to the gateway through one of the communication links when the controller receives the query; wherein the controller sends an instruction to the switch to park the incoming communication at the gateway; wherein the switch parks the communication at the gateway through one of the communication links in response to the instruction; wherein the gateway communicates with the computer network to obtain a response to the query from the controller to process the communication; and wherein the switch processes the incoming communication in accordance with the response.