Patent ID: 7921037

Claim:
A method of providing personalized messages from detected content in an information stream sent between participants comprising the steps of: receiving an information stream including at least one of: an audio stream; a video stream; a still image frame; textual data, the information stream received from a customer of a print service provider and received by a print brokering server, the print service provider to print a print job received from the customer, the print service provider being a business, the print service provider receiving the print job from a web server other than the print brokering server; detecting in said information stream, at least one of a predetermined: a spoken keyword; an image; or character string; determining a subject in said information stream from said at least one spoken keyword, image, or character string; sending to at least one participant including the customer of the print service provider, a personalized message related to said subject, the personalized message further related to services provided by the print service provider to the customer, wherein the personalized message is sent in a manner other than by being printed as part of the print job by the print service provider.