Patent ID: 8756306

Claim:
A method comprising: receiving, by a computing device, a plurality of identifiers associated with a customer of a network, each of the plurality of identifiers identifying the customer; receiving, by the computing device, information identifying a plurality of products associated with the customer, the information identifying the plurality of products being provided by the network; grouping, by the computing device, the plurality of identifiers into a single customer identifier; associating, by the computing device, the single customer identifier with the information identifying the plurality of products; validating, by the computing device and based on associating the single customer identifier with the information identifying the plurality of products, the single customer identifier to produce a single validated customer identifier; receiving, by the computing device, a request from the customer to access the computing device, the request to access the computing device being unassociated with validating the single customer identifier; providing, by the computing device and based on the request, access to the computing device; receiving, by the computing device and from the customer, a request for accessing the information identifying the plurality of products; generating, by the computing device and based on receiving the request for accessing the information identifying the plurality of products, information regarding customer inventory, information regarding one or more tickets, and information regarding one or more maintenance events associated with one or more of the plurality of products; and generating, by the computing device, a map for displaying information identifying one or more locations associated with the information regarding the customer inventory, one or more locations associated with the information regarding the one or more tickets, and one or more locations associated with the information regarding the one or more maintenance events.