Patent ID: 7076046

Claim:
A directory assistance system for providing subscriber information to requesters communicating with said assistance system, comprising: a telephone switch for receiving calls from a plurality of requesters desiring to access said information corresponding to subscribers; a first database configured to store said information corresponding to each of said subscribers, including phone numbers associated with each of said subscribers; a communications interface for database clean-up, said interface configured to receive instructions from said subscribers so as to allow said subscribers to modify their corresponding information in said first database, wherein said communications interface is coupled to a carrier customer care representative system configured to receive phone calls from said subscribers; and a carrier clean-up database coupled to said customer care representative system configured to store said modified information received from said subscribers, wherein said communications interface unit further comprising a synchronization technology unit coupled to said clean-up database unit, said synchronization technology unit further coupled to said first database, and configured to synchronize said subscriber modifications with data stored in said first database.