Patent ID: 7558830

Claim:
A computer implemented method for tagging and tracking non-hypertext markup language based e-mail, the computer implemented method comprising: selecting an e-mail for tracking, wherein the e-mail is based in non-hypertext markup language and the e-mail is created using Lotus Notes; converting the e-mail from a non-hypertext markup language format to an encoded format, wherein the encoded format is extensible markup language (XML); identifying an item in a set of items in the e-mail, wherein the item comprises at least one of hyperlink, attachment, or grouped content, wherein the grouped content has a plurality of sections, wherein a section is expandable to present additional content associated with the section, and wherein each section comprises a summary level and a full text level; adding a tag to each item in the set of items in the e-mail, wherein the tag tracks an action associated with the item by a recipient of the e-mail; and converting the e-mail from the encoded format back to the non-hypertext markup language format, wherein the e-mail includes the tag added to the item in the e-mail, and wherein converting the e-mail from the encoded format back to the non-hypertext markup language further comprises: utilizing Domino Extensible Language (DXL) in Lotus Notes to convert the encoded format back to the non-hypertext markup language.