Patent ID: 6892234

Claim:
A remote management system, comprising: at least one enterprise network associated with an enterprise, the at least one enterprise network comprising: a data management services unit stored on the enterprise network associated with the enterprise and operable to store at the enterprise network information associated with at least one management operating or monitoring function, the management operating or monitoring function being associated with a system management tool stored on the enterprise network associated with the enterprise and providing system monitoring and management for the enterprise; and an application services unit stored on the enterprise network associated with the enterprise and operable to process at the enterprise network the information associated with the management operating or monitoring function; and a presentation services unit external to the enterprise network associated with the enterprise and remotely coupled to the enterprise network associated with the enterprise, the presentation services unit operable to display data associated with the information processed at the enterprise network, the information being associated with the management operating or monitoring function, the data associated with the information processed at the enterprise network having been communicated to the external presentation services unit from the enterprise network, substantially all processing of the information associated with the management operating or monitoring function being performed within the enterprise network associated with the enterprise rather than at the presentation services unit external to the enterprise.