Patent ID: 7814016

Claim:
A system for connecting remote customers to a service provider to provide personal interactive banking services, including withdrawals, cash and check deposits, funds transfers, and cashing of checks, to the remote customers, the system comprising: plurality of personal teller machines located in at least one location remote from a call center, each personal teller machine programmed to both send and receive at least one of audio data and video data, wherein each personal teller machine comprises an electronic signature pad, and a keypad, and wherein the at least one personal teller machine is programmed to receive and store cash and checks from a customer, dispense currency, including at least bills and individual coins, to a customer, and allow a customer to select and perform banking services using the keypad; a plurality of teller stations located in the call center, each teller station of the plurality of teller stations being programmed to both send and receive at least one of audio data and video data from each personal teller machine, wherein each teller station of the plurality of teller stations: is integrated with a financial banking institution's system and programmed to access, by a teller, an account owned by the customer and verify the account balance, transfer funds to or from the account, withdraw funds directly from the account, and deposit funds directly into the account, is programmed to display a signature entered remotely on the electronic signature pad at each personal teller machine and display a customer identification, is programmed to remotely control, by a teller, the dispersal of a predetermined amount of currency from each personal teller machine, is programmed to selectively mix, by a teller, bills and individual coins to be remotely dispensed to the customer at a personal teller machine of the plurality of personal teller machines in response to a request of the customer made at the personal teller machine; and at least one server connected with the plurality of personal teller machines and the plurality of teller stations, wherein the at least one server is programmed to connect the personal teller machine in at least one of audio communication and video communication with a particular teller station of the plurality of teller stations at teller station the call center.