Patent ID: 8583103

Claim:
A method for automatic mobile device crash notification to a wireless network, the method comprising: setting configuration parameters for automatic mobile device crash notification if a crash of the mobile device occurs; detecting at least one stalled condition to determine if the crash occurred by monitoring at least one counter of a plurality of counters and determining if information related to the at least one counter is absent from a superframe, including: setting a logic flag value associated with the at least one counter to indicate a stalled condition of a function associated with the at least one counter if the information related to the at least one counter is absent from the superframe; and determining that the crash occurred when the logic flag value associated with the at least one counter indicates the stalled condition of the function associated with the at least one counter; gathering crash data when it is determined that the crash occurred; establishing a reverse link data call when it is determined that the crash occurred; and using the reverse link data call to transfer the crash data to the wireless network.