Patent ID: 8489080

Claim:
A system for analyzing voice content of a voice call between a first portable electronic device and a second electronic device, and generating an in-call voice message based on a context in the voice content of said voice call, said system comprising: a processor; a memory; and an application stored in the memory that, when executed by the processor, analyzes, in response to establishment of the voice call, voice content of the voice call between the first portable electronic device and the second electronic device when a concierge information function is in a deactivated state during the voice call, activates a concierge information function to an activated state in response to a first trigger in the voice content received when the concierge information function is in the deactivated state, analyzes, while the concierge information function is in the activated state, the voice content of the voice call to identify a context of the voice call, based on the context of the voice call, compares a profile associated with the first portable device and a profile associated with the second electronic device to identify at least one similarity between them, based on the comparison, accesses one or more third party databases and identifies information related to the context of the voice call and the at least one similarity between the profile associated with the first portable device and the profile associated with the second electronic device, generates, in response to identifying the information, a voice message based on the information and transmits the voice message to the first portable electronic device during the voice call, wherein the voice message is heard by the first portable electronic device and the second electronic device during the voice call, and deactivates the concierge information function to the deactivated state in response to a second trigger in the voice content received when the concierge information function is in the activated state.