Patent ID: 7409449

Claim:
A communications network for accessing a call management profile by a user, comprising: a database for storing the call management profile; a first server in communication with the database for generating in real-time an interface document including the call management profile when the user issues a database access request to the server; and a call processing network comprising an element, the call processing network in communication with the first server and for routing the database access request issued by the user to the first server; wherein the database, the first server, and the interface document including the call management profile are located outside of the call processing network; wherein the first server is further for generating the interface document in a text-based format when the user's access mode is a browser and in an audio-based format when the user's access mode is a telephone interface; wherein the call management profile may be updated by the user directly via the interface document; and wherein the first server is further for providing data contained in the call management profile to the element of the call processing network in response to a query therefrom.