Patent ID: 8750922

Claim:
A method comprising: receiving a call from a caller to a number associated with a plurality of group members; identifying the plurality of group members associated with the number; determining an order of the plurality of group members; sequentially presenting the plurality of group members in accordance with the order for selection by the caller, until a selection of a particular group member is received; receiving the selection from the caller; processing the call based on the selection; determining an identity of the caller, wherein the determining the order of the plurality of group members is based on the identity of the caller; retrieving a call history associated with the caller; retrieving an address book of one of the plurality of group members; retrieving a distribution list associated with the one of the plurality of group members; comparing the identity of the caller to the address book of one of the plurality of group members; comparing the identity of the caller to the distribution list of the one of the plurality of group members; and analyzing the call history associated with the caller; wherein the order of the plurality of group members is based on a weighted evaluation of a comparison of the identity of the caller to the address book, a comparison of the identity of the caller to the distribution list, and a analysis of the call history of the caller.