Patent ID: 8140494

Claim:
A method for providing collection transparency information to an end user to achieve a guaranteed quality document search and production in electronic data discovery, comprising the steps of: providing a content management system configured for performing the steps of: providing a search results page; extracting indexing state and text index-ability information from a content repository with regard to files identified on said search results page; classifying said files in said content repository with regard to text index-ability and indexing state as follows: not indexable: types of files that are known not to be indexable and wherein said content management system does not attempt to perform full-text indexing on said types of files to enhance user experience with time; indexable, but not indexed yet: indexable files that have not been indexed yet; failed to index: files that are considered to be indexable for which an indexing attempt failed; and indexable and indexed: files that were successfully indexed; wherein text index-ability is any of: not indexable and indexable and wherein indexing state is any of: indexed, not indexed yet, and failed to index; collecting statistical information on what file types are not indexable by collecting statistics of indexing failure per file type, said indexing failure per file type based on whether: a file was of an indexable type but was corrupt; a file was of an indexable type but indexing failed; files of different types use a same file extension; and a file was treated as indexable but it was not an indexable file type; observing said collected statistics of indexing failure per file type by, over time, collecting the following information per file type: how many files of each type were indexed successfully; how many files of each type failed to index; and how many files of each type have been uploaded; based on said observance of said collected statistics of indexing failure per file type, calculating a ratio of indexing failure in accordance with the following formula: ratio of failure of a given type=number of failed files of a given type/number of files of a given type uploaded and attempted to index; reporting file types having a high indexing failure ratio; classifying said file types having a high indexing failure ratio as not indexable and adding said file types to a do not index list; displaying indexing and extraction status of files contained in said content repository and pertaining to a given matter or legal request or a particular search query in the processing status area of the search results page based upon said classifying said files, as well as said extracting indexing state and text index-ability information from said content repository; and providing a processing status area of said search results page and a file detail information page for displaying a processing status warning next to a file entry to allow a user to see what processing problems occurred with each file; wherein the steps of the method are performed on one or more computing devices.