Patent ID: 7330774

Claim:
A reception system comprising: an autonomously operating robot; and an operation control unit for controlling operations of the robot, wherein the robot or the operation control unit comprises: a detecting unit for detecting a visitor and obtaining information on the visitor; a storage unit for storing at least visitor related information including visitor comparison information prepared in advance which is to be compared with the visitor information obtained by the detecting unit, and a phone number of a receiver to receive the visitor; an identifying unit for identifying the visitor, based on a comparison between the visitor information obtained by the detecting unit and the visitor comparison information stored in the storage unit; a phone calling unit for making a call via a phone network to a phone of the receiver using the phone number included in the visitor related information, when the identifying unit identifies the visitor; and an informing content determining unit for determining an informing content to be informed to the receiver based on the visitor related information, when the identifying unit identifies the visitor, the informing content determined by the informing content determining unit to be transmitted via the phone network to the phone of the receiver, which is confirmed to be connected according to a call by the phone calling unit.