Patent ID: 8705704

Claim:
A method for delivery of alarm system event data and connecting a voice channel, comprising: detecting, by an alarm system, an alarm event; communicating, by the alarm system, alarm event data to a message processing gateway, the alarm event data being representative of the alarm event; evaluating, by the message processing gateway, service parameters of the alarm system and conditions of the alarm event data; forwarding, by the message processing gateway, the alarm event data and a voice channel code to a private branch telecommunications switch if certain service parameters of the alarm system and conditions of the alarm event data are met; opening, by the private branch telecommunications switch, a voice channel between the private branch telecommunications switch and a central alarm monitoring station and communicating the alarm event data and the voice channel code to the central alarm monitoring station; determining, by the private branch telecommunications switch, whether the voice channel between the private branch telecommunications switch and the central alarm monitoring station remains open after communication of the alarm event data and the voice channel code to the central alarm monitoring station; forwarding, by the private branch telecommunications switch, a routing code to the alarm system in response to a determination that the voice channel between the private branch telecommunications switch and the central alarm monitoring station remains open; opening, by the alarm system, a voice channel between the alarm system and the private branch telecommunications switch in response to a receipt of the routing code; and bridging, by the private branch telecommunications switch, the voice channel between the private branch telecommunications switch and the central alarm monitoring station and the voice channel between the alarm system and the private branch telecommunications switch, to create a voice channel between the alarm system and the central alarm monitoring station.