Patent ID: 7565682

Claim:
In a communication network including at least one sending computing device and a receiving computing device, wherein the receiving computing device requests data from the sending computing device corresponding to a software service and wherein the receiving computing device generates a user interface corresponding to the software service on a display, a method for providing information regarding the software service comprising: obtaining a request for information corresponding to the software service; associating the request for information with at least one display control corresponding to the software service user interface; and generating a user information display on the receiving computing device, wherein generating the user information display comprises: overlapping the software service user interface display, displaying the user information display adjacent to a particular control of the software service user interface, wherein displaying the user information display comprising adjusting the user information display to at least one of the following: a different location, a different format, and a different orientation and wherein displaying the user information display comprises: displaying a graphical icon, wherein the graphical icon is selectable to initiate the at least one display control, displaying a textual identifier, wherein the textual identifier is selectable to initiate the at least one display control, displaying information associated with the at least one display control, wherein the information associated with the at least one display control comprising at least one of the following: descriptive information, frequently asked questions, and enhanced user information, displaying a selectable control associated with the at least one display control, wherein the selectable control is distinguished in a set of selectable display icons, wherein each selectable control is adjacent to each other, and wherein the selectable control is different if a different display control is selected, displaying directional controls, and displaying a graphical pointer to the at least one display control and data corresponding to the at least one display control.