Patent ID: 7966181

Claim:
A computer-readable medium storing instructions for controlling a computing device for processing voicemail messages, the instructions comprising: transcribing a plurality of voicemail messages, only after storing a predetermined number of the plurality of voice mail messages for a certain user, to produce a plurality of voicemail message transcripts; indexing the plurality of voicemail message transcripts, each word in the plurality of voicemail message transcripts being indexed relative to an occurrence of a corresponding word in the plurality of voicemail messages; providing the plurality of voicemail message transcripts to at least one user; receiving at least one selection action from the at least one user, the at least one selection action identifying a portion of at least one of the voicemail message transcripts for delivery to at least one party identified by the at least one user; and providing the identified portion of the at least one voicemail message transcripts to the at least one party specified by the at least one user.