Patent ID: 8588397

Claim:
A communication control system which receives a call initiation request and executes a call initiation process based on the received call initiation request, the communication control system comprising: a memory; and a processor that executes a procedure including: a document characteristic acquiring process that, when receiving a call initiation request including at least information identifying a called party terminal and information concerning a document related to the call initiation request, acquires characteristic data indicating a confidentiality level of the document; a called party status acquiring process that acquires status data indicating a location of the called party terminal of the call initiation request; a call initiation determining process that determines whether a call requested by the call initiation request is initiated or not based on the confidentiality level indicated by the characteristic data and the location of the called party terminal indicated by the status data; and a call initiation process that initiates a call depending on the determination by the call initiation determining process, wherein the document characteristic acquiring process receives an address of the document related to the call initiation request, accesses the document based on the address, and acquires the characteristic data of the document based on whether text data in the document includes a specific keyword or not.