Patent ID: 8108726

Claim:
Apparatus for invoking a thin-client operational mode in an electronic self-service device, the apparatus comprising: a database configured to store a plurality of self-service device fault conditions; a machine readable memory configured to store a plurality of execution instructions, each of the plurality of execution instructions corresponding to one or more of the plurality of self-service device fault conditions; a processor configured to execute the instructions; wherein, in a first of the fault conditions, the self-service device maintains the viability of a central processing unit (“CPU”), at least partial use of a port for communication with a display, the machine readable memory and a keypad, the keypad for entry of phone number and/or address information; and wherein the execution instructions in response to the first fault condition comprise invoking the thin-client operational mode, the thin-client operational mode that includes displaying location of a plurality of nearby operational self-service devices.