Patent ID: 7346665

Claim:
A method comprising: locating a kiosk in a publicly accessible office of a hierarchically structured government having a plurality of levels in said hierarchically structured government; receiving at the kiosk a uniform display from a first server for display on the display screen, wherein the kiosk is one of a plurality of kiosks each; being situated in said publicly accessible office; having a display screen for receiving by the touch of a user thereof an input request, wherein the input request; is made via a plurality of said touches upon a uniform display that is displayed upon the display screen; and specifies via plurality of said touches: a plurality of levels of said hierarchically structured government; and a request for information respectively associated with each specified level; at the first server: preparing a transmission addressed to the kiosk, wherein: the first server is one of a plurality of said first servers in communication with one or more said kiosks; and said plurality of first servers are in communication with a plurality of second servers each storing information associated with at least one level of the hierarchically structured government, each said transmission includes said uniform display for output on the display screen of the one said kiosk; receiving one said input request from the one said kiosk, wherein the one said input request includes: the specified plurality of levels of said hierarchically structured government; and the request for information respectively associated with each said specified level, wherein for each said input request received from the one said kiosk; identifying from the one said input request each said level of the hierarchically structured government to which the request for information is associated and the second server that stores said requested information; addressing a transmission to respective said second servers corresponding to the level of the hierarchically structured government to which the request for information is associated, wherein each said transmission includes that portion of the one said input request corresponding to said requested information; receiving each said second server respective answers to the one said input request; formatting said respective answers received from each said second server for the uniform display; and preparing a transmission of the uniform display containing the respective answers formatted for the uniform display, wherein the transmission is addressed to the corresponding said kiosk that originated the one said input request that was received from the one said kiosk.