Patent ID: 7069333

Claim:
A method for sending a message from a service center system to a remote, portable wireless system over an intermittently available communications network, comprising: providing a first message queue for the service center system to store the status of the message; providing a second message queue for the remote, portable wireless system; connecting a host message agent to the first message queue; connecting a remote message agent to the second message queue; passing the message from the first message queue to the host message agent; setting the status of the message in the first message queue; determining that communication over the intermittently available communications network between the service center system and the remote, portable wireless system has been interrupted; holding the message and the message status in the first message queue during the interruption; automatically reconnecting the remote, portable wireless system to the intermittently available communications network; determining that the communication over the intermittently available communications network between the service center system and the remote, portable wireless system has been reestablished, and automatically transmitting the message from the host message agent over the intermittently available communications network to the remote message agent; passing the message from the remote message agent to the second message queue; and updating the status of the message in the first message queue; wherein at least a portion of the intermittently available communications network comprises a wireless communications network and the message is transmitted at least in part over the wireless communications network.