Patent ID: 6959073

Claim:
A personal Interactive Voice Response (IVR) system comprising: an IVR server communicating personal IVR service node information in a network; a plurality of personal IVR service node client in data communication with the IVR server and communicating the personal IVR service node information, each personal IVR service node client including an application operable in conjunction with the personal IVR service node to allow a subscriber to create and modify custom operational features of the personal IVR service node to be used when handling received calls; the plurality of personal IVR service node client having a client-server relationship with the IVR server; and facilities in communication with the IVR server for managing transmission of the personal IVR service node information using a Voice over Internet Protocol (VolP) technology under control of the IVR server in response to personal IVR service node information communicated with a respective personal IVR service node client.