Patent ID: 8218736

Claim:
A method of processing a call and providing voice message status information, comprising: receiving at a call processing system a first call from a caller intended for a first person; receiving, in call signaling information associated with the first call, an address associated with a communication device of the caller; playing a message to the caller indicating that the caller can record a voice message for the first person; recording a caller voice message; receiving an instruction from the caller requesting a notification be provided indicating that the first person has accessed the voice message; transmitting over a data network to a terminal associated with the first person a first notification regarding the first call, wherein the first person can access the caller voice message via the terminal associated with the first person; determining if the communication device of the caller is a mobile device by querying one or more databases using at least in part the address; at least partly in response to detecting that the first person has accessed the voice message and at least partly in response to determining the communication device of the call is a mobile device from the querying of one or more databases, transmitting a second notification, wherein the second notification is automatically addressed to the mobile device associated with the caller, indicating that the first person has accessed the voice message wherein the second notification is a short message service notification or a multimedia message service notification.