Patent ID: 8514780

Claim:
A telecommunications device comprising: networking hardware adapted to provide data communications over a network; a first server that utilizes the networking hardware to provide a user interface to a user terminal connected to the network; at least a Voice over Internet Protocol (VoIP) switch adapted to utilize the networking hardware to support a VoIP call over the network in response to call requests originating from the first server; a storage system including a database containing user-specific data for a plurality of users and a database application program, said storage system adapted to receive first call-related data from the VoIP switch, provide corresponding first call-related data to the first server, and associate in the database first call-related data of a user with corresponding user-specific data for that user; and a second server that utilizes the networking hardware to obtain second call-related data from a carrier of non-VoIP calls and provide corresponding call-related data to the storage system; and wherein the user interface is adapted to present on the user terminal at least a portion of the user-specific data and at least a portion of each of the corresponding first and second call-related data.