Patent ID: 8823794

Claim:
A system comprising: a camera to capture a video of a display output of a device; a processor; and a computer readable storage medium including a set of instructions which if executed by the processor, cause the system to, identify one or more user experience characteristics based on the video, wherein the user experience characteristics reflect and/or measure operation of the device from a perspective of the user; generate a report based on the one or more user experience characteristics; and compare chronological data to the one or more user experience characteristics of the video to generate a perceptual model score, wherein the perceptual model score is a rating that is a function of characteristics extracted from the captured video including one or more of: smoothness, responsiveness, temporal and spatial alignment, display resolution, display settings, content quality, display quality, elapsed time, ease of connectivity, ease of use, thermal comfort, audio/video sync, and audio quality.