Patent ID: 8254908

Claim:
An agent server for remotely testing one or more electronic devices, the agent server communicating with a control center and one or more clients via a network, the agent server comprising: a storage; at least one processor; and one or more programs stored in the storage to be executed by the at least one processor, the one or more programs comprising: an information receiving module operable to receive test requirements of a test for a selected electronic device sent from a client, wherein the test requirements comprise a request to engage in video communication with a second electronic device, a number of the second electronic device, and a calling instruction; and a control module operable to control a control interface that connects the agent server and the selected electronic device, to operate a keyboard of the selected electronic device according to the test requirements, so as to establish the video communication, wherein the control interface comprises: a direct current supply operable to supply power to a dummy of the selected electronic device, to start up the selected electronic device; a keyboard test device operable to simulate keystroke signals from the keyboard of the selected electronic device, so as to establish the communication between the selected electronic device and the second electronic device, wherein the keyboard test device is a simplified circuit board that uses a plurality of conducting wires to connect each key port on the selected electronic device and a port on the keyboard test device, and initiates a corresponding keystroke signal by causing a short-circuit event between two connected ports of a corresponding conducting wire; and a data bus connector operable to update corresponding software of the selected electronic device, in response that the failure cause of the test is software related; and the client operable to receive video and audio information of the selected electronic device captured by a video camera during the video communication, determine whether the selected electronic device passes the test by determining if the video and audio information satisfies a predetermined standard, and analyze hardware and software configuration of the selected electronic device stored in the control center, to determine a failure cause of the test if the video and audio information does not satisfy the predetermined standard.