Patent ID: 8838745

Claim:
A system comprising: a processor; and a memory storing instructions that, when executed by the processor, cause the processor to perform operations comprising receiving, from a first service provider, first service provider data, the first service provider data comprising information regarding a service provided by the first service provider, the first service provider corresponding to a first service industry, receiving, from a second service provider, second service provider data, the second service provider corresponding to a second service industry, wherein the first service industry and the second service industry are different, receiving, from a customer, service request data identifying a problem associated with a performance of the service provided by the first service provider, in response to receiving the service request data, reporting the service request data to the first service provider and to other customers, receiving, from the first service provider, a request for support to address the problem associated with the performance of the service provided by the first service provider, in response to receiving the request, soliciting bids from a plurality of service providers to address the problem associated with the performance of the service provided by the first service provider, wherein the second service provider is one of the plurality of service providers, and transmitting, to the customer, a notification message that the problem associated with the performance of the service provided by the first service provider has been resolved.