Patent ID: 8577011

Claim:
A system for providing group pickup in a telephony system, the system comprising: an extension list including a group pickup list; a monitoring group pickup module for receiving an incoming call, determining a destination extension and determining other extensions in the same group pickup list as the destination extension, the monitoring group pickup module generating an indication signal that provides information necessary to redirect the incoming call, the monitoring group pickup module coupled to access the extension list; a group pickup call stack for storing information about incoming calls until they are redirected; and a group pickup module for receiving the indication signal and a pickup signal and processing the incoming call to redirect the incoming call to an extension that sent the pickup signal using the indication signal generated by the monitoring group pickup module, managing the group pickup call stack, receiving a keep alive signal corresponding to a pending call stored in the group pickup call stack, and removing the pending call from the group pickup call stack if the keep alive signal is not received for the pending call within a predetermined amount of time, the group pickup module coupled to the monitoring group pickup module to receive the indication signal, and the group pickup module coupled to the extension to receive the pickup signal and redirect the incoming call and adapted for communication with the group pickup call stack.