Patent ID: 8160904

Claim:
A computer-readable medium comprising computer-readable instructions to provide process status update information, said computer-readable instructions comprising instructions to: communicate with a party of a plurality of parties about an insurance claim process in which the party has an interest with others of the plurality of parties, the insurance claim process including a claim for damage to property; provide the party with an identifier, the identifier related to the party and the insurance claim process, and the identifier being the same for all of the plurality of parties; provide a process status updater operable to provide information about the insurance claim process to the party, wherein the information about the insurance claim process is provided when the party accesses the process status updater using the identifier, wherein the process status updater is one of: an automated telephone system, an automated email system, an automated fax system, or an automated instant messaging system; receive an estimate for repairing the damage to the property; and update the process status updater to communicate the estimate to the party, wherein the computer-readable instructions to receive an estimate comprise instructions to receive a plurality of estimates from a plurality of appraisers in a reverse auction format.