Patent ID: 7899454

Claim:
A telecommunications subscriber profile management method for a telecommunications subscriber profile management system, said system including a customer service representative (“CSR”) terminal, said terminal configured to present subscriber profile data in a common user interface format, said terminal further configured to receive input in a common format, said input representing commands for management of said subscriber profile data, said system including at least two disparate network elements, each of said network elements having a common function, each of said elements for storing respective portions of said subscriber profile data, each of said elements configured to store said subscriber profile data in disparate formats, said method comprising the steps of: connecting to said customer service representative terminal; interfacing with each of said disparate network elements; collecting, routing, and formatting data exchanges between said terminal and said network elements; and configuring said subscriber profile data in a common format for said terminal while respective portions of said subscriber profile data are configured for storage in disparate formats respective to each said network element.