Patent Description:
The Internet and the World Wide Web have enabled the proliferation of web services available for virtually all types of businesses. Due to the accompanying complexity of the infrastructure supporting the web services, it is becoming increasingly difficult to maintain the highest level of service performance and user experience to keep up with the increase in web services. For example, it can be challenging to piece together monitoring and logging data across disparate systems, tools, and layers in a network architecture. Moreover, even when data can be obtained, it is difficult to directly connect the chain of events and cause and effect. To this end, various application performance management (APM) solutions have emerged that typically rely on instrumentation, which is the process of inserting code into an application, to capture performance data.

Recently, Runtime Application Self Protection (RASP) has been proposed as a way to help stop malicious attacks at the application level. To do so and similar to APM, many RASP deployments also leverage instrumentation, to insert the relevant security checks directly into the application. More specifically, RASP can change the operation of the application to prevent SQL injection, site scripting, command injection, and other functions that can be used for malicious purposes.

In the context of Java, instrumentation is typically inserted via a Java agent. Unfortunately, Java agents are currently developed with their intended purposes in mind, be it AMP, RASP, or the like. In effect, this makes these technologies competing, even though their purposes differ and could each afford certain benefits to the application.

<CIT> discloses a network agent for tracking socket connection calls made by processes on a computing device that share a common network transport between the computing device and a remote computing device. <CIT> discloses an agent process that intercepts outbound connection calls made by an application for a remote target host and determines whether to allow an outbound connection based on an application context. Deployment of Java classes using byte code instrumentation is discussed in <CIT>.

<CIT> discusses a method for dynamic application tracing in virtual machine environments comprises receiving an instrumentation request that includes an identification of a probe point at which instrumentation code is to be inserted within an application.

<CIT> discusses how an agent object can invoke one or more methods of an application object using a helper object. The application object passes a reference to itself to the agent object. The agent object identifies a class loader of the application from the reference. The agent object obtains byte code of a helper class and uses the byte code of the helper class to creating a helper class loader. A parent of the helper class loader is set as the class loader of the application. The helper class loader is used to load the helper class and define an instance of the helper object. Using the helper object, the one or more methods of the application object are invoked by the agent using casting, without having a direct class loader connection with the class loader of the application.

According to one or more embodiments of the disclosure, a device launches a core agent for a Java application. The core agent loads a first tenant and a second tenant, each tenant having its own isolated class loader. The device instruments, via the core agent and by each tenant, the Java application to capture data regarding execution of the Java application. The device then provides the captured data to a user interface.

Other embodiments are described below, and this overview is not meant to limit the scope of the present disclosure.

A computer network is a geographically distributed collection of nodes interconnected by communication links and segments for transporting data between end nodes, such as personal computers and workstations, or other devices, such as sensors, etc. Many types of networks are available, ranging from local area networks (LANs) to wide area networks (WANs). LANs typically connect the nodes over dedicated private communications links located in the same general physical location, such as a building or campus. WANs, on the other hand, typically connect geographically dispersed nodes over long-distance communications links, such as common carrier telephone lines, optical lightpaths, synchronous optical networks (SONET), synchronous digital hierarchy (SDH) links, or Powerline Communications (PLC), and others. The Internet is an example of a WAN that connects disparate networks throughout the world, providing global communication between nodes on various networks. Other types of networks, such as field area networks (FANs), neighborhood area networks (NANs), personal area networks (PANs), enterprise networks, etc. may also make up the components of any given computer network.

The nodes typically communicate over the network by exchanging discrete frames or packets of data according to predefined protocols, such as the Transmission Control Protocol/Internet Protocol (TCP/IP). In this context, a protocol consists of a set of rules defining how the nodes interact with each other. Computer networks may be further interconnected by an intermediate network node, such as a router, to extend the effective "size" of each network.

Smart object networks, such as sensor networks, in particular, are a specific type of network having spatially distributed autonomous devices such as sensors, actuators, etc., that cooperatively monitor physical or environmental conditions at different locations, such as, e.g., energy/power consumption, resource consumption (e.g., water/gas/etc. for advanced metering infrastructure or "AMI" applications) temperature, pressure, vibration, sound, radiation, motion, pollutants, etc. Other types of smart objects include actuators, e.g., responsible for turning on/off an engine or perform any other actions. Sensor networks, a type of smart object network, are typically shared-media networks, such as wireless or power-line communication networks. That is, in addition to one or more sensors, each sensor device (node) in a sensor network may generally be equipped with a radio transceiver or other communication port, a microcontroller, and an energy source, such as a battery. Generally, size and cost constraints on smart object nodes (e.g., sensors) result in corresponding constraints on resources such as energy, memory, computational speed and bandwidth.

<FIG> is a schematic block diagram of an example computer network <NUM> illustratively comprising nodes/devices, such as a plurality of routers/devices interconnected by links or networks, as shown. For example, customer edge (CE) routers <NUM> may be interconnected with provider edge (PE) routers <NUM> (e.g., PE-<NUM>, PE-<NUM>, and PE-<NUM>) in order to communicate across a core network, such as an illustrative network backbone <NUM>. For example, routers <NUM>, <NUM> may be interconnected by the public Internet, a multiprotocol label switching (MPLS) virtual private network (VPN), or the like. Data packets <NUM> (e.g., traffic/messages) may be exchanged among the nodes/devices of the computer network <NUM> over links using predefined network communication protocols such as the Transmission Control Protocol/Internet Protocol (TCP/IP), User Datagram Protocol (UDP), Asynchronous Transfer Mode (ATM) protocol, Frame Relay protocol, or any other suitable protocol. Those skilled in the art will understand that any number of nodes, devices, links, etc. may be used in the computer network, and that the view shown herein is for simplicity.

In some implementations, a router or a set of routers may be connected to a private network (e.g., dedicated leased lines, an optical network, etc.) or a virtual private network (VPN), such as an MPLS VPN thanks to a carrier network, via one or more links exhibiting very different network and service level agreement characteristics.

<FIG> illustrates an example of network <NUM> in greater detail, according to various embodiments. As shown, network backbone <NUM> may provide connectivity between devices located in different geographical areas and/or different types of local networks. For example, network <NUM> may comprise local/branch networks <NUM>, <NUM> that include devices/nodes <NUM>-<NUM> and devices/nodes <NUM>-<NUM>, respectively, as well as a data center/cloud environment <NUM> that includes servers <NUM>-<NUM>. Notably, local networks <NUM>-<NUM> and data center/cloud environment <NUM> may be located in different geographic locations. Servers <NUM>-<NUM> may include, in various embodiments, any number of suitable servers or other cloud-based resources. As would be appreciated, network <NUM> may include any number of local networks, data centers, cloud environments, devices/nodes, servers, etc..

In some embodiments, the techniques herein may be applied to other network topologies and configurations. For example, the techniques herein may be applied to peering points with high-speed links, data centers, etc. Furthermore, in various embodiments, network <NUM> may include one or more mesh networks, such as an Internet of Things network. Loosely, the term "Internet of Things" or "IoT" refers to uniquely identifiable objects (things) and their virtual representations in a network-based architecture. In particular, the next frontier in the evolution of the Internet is the ability to connect more than just computers and communications devices, but rather the ability to connect "objects" in general, such as lights, appliances, vehicles, heating, ventilating, and air-conditioning (HVAC), windows and window shades and blinds, doors, locks, etc. The "Internet of Things" thus generally refers to the interconnection of objects (e.g., smart objects), such as sensors and actuators, over a computer network (e.g., via IP), which may be the public Internet or a private network.

Notably, shared-media mesh networks, such as wireless networks, are often on what is referred to as Low-Power and Lossy Networks (LLNs), which are a class of network in which both the routers and their interconnect are constrained: LLN routers typically operate with constraints, e.g., processing power, memory, and/or energy (battery), and their interconnects are characterized by, illustratively, high loss rates, low data rates, and/or instability. LLNs are comprised of anything from a few dozen to thousands or even millions of LLN routers, and support point-to-point traffic (between devices inside the LLN), point-to-multipoint traffic (from a central control point such at the root node to a subset of devices inside the LLN), and multipoint-to-point traffic (from devices inside the LLN towards a central control point). Often, an IoT network is implemented with an LLN-like architecture. For example, as shown, local network <NUM> may be an LLN in which CE-<NUM> operates as a root node for nodes/devices <NUM>-<NUM> in the local mesh, in some embodiments.

<FIG> is a schematic block diagram of an example computing device (e.g., apparatus) <NUM> that may be used with one or more embodiments described herein, e.g., as any of the devices shown in <FIG> above, and particularly as specific devices as described further below. The device may comprise one or more network interfaces <NUM> (e.g., wired, wireless, etc.), at least one processor <NUM>, and a memory <NUM> interconnected by a system bus <NUM>, as well as a power supply <NUM> (e.g., battery, plug-in, etc.).

The network interface(s) <NUM> contain the mechanical, electrical, and signaling circuitry for communicating data over links coupled to the network <NUM>, e.g., providing a data connection between device <NUM> and the data network, such as the Internet. The network interfaces may be configured to transmit and/or receive data using a variety of different communication protocols. For example, interfaces <NUM> may include wired transceivers, wireless transceivers, cellular transceivers, or the like, each to allow device <NUM> to communicate information to and from a remote computing device or server over an appropriate network. The same network interfaces <NUM> also allow communities of multiple devices <NUM> to interconnect among themselves, either peer-to-peer, or up and down a hierarchy. Note, further, that the nodes may have two different types of network connections <NUM>, e.g., wireless and wired/physical connections, and that the view herein is merely for illustration. Also, while the network interface <NUM> is shown separately from power supply <NUM>, for devices using powerline communication (PLC) or Power over Ethernet (PoE), the network interface <NUM> may communicate through the power supply <NUM>, or may be an integral component of the power supply.

The memory <NUM> comprises a plurality of storage locations that are addressable by the processor <NUM> and the network interfaces <NUM> for storing software programs and data structures associated with the embodiments described herein. The processor <NUM> may comprise hardware elements or hardware logic adapted to execute the software programs and manipulate the data structures <NUM>. An operating system <NUM>, portions of which are typically resident in memory <NUM> and executed by the processor, functionally organizes the device by, among other things, invoking operations in support of software processes and/or services executing on the device. These software processes and/or services may comprise one or more functional processes <NUM>, and on certain devices, an illustrative "application monitoring" process <NUM>, as described herein. Notably, functional processes <NUM>, when executed by processor(s) <NUM>, cause each particular device <NUM> to perform the various functions corresponding to the particular device's purpose and general configuration. For example, a router would be configured to operate as a router, a server would be configured to operate as a server, an access point (or gateway) would be configured to operate as an access point (or gateway), a client device would be configured to operate as a client device, and so on.

It will be apparent to those skilled in the art that other processor and memory types, including various computer-readable media, may be used to store and execute program instructions pertaining to the techniques described herein. Also, while the description illustrates various processes, it is expressly contemplated that various processes may be embodied as modules configured to operate in accordance with the techniques herein (e.g., according to the functionality of a similar process). Further, while the processes have been shown separately, those skilled in the art will appreciate that processes may be routines or modules within other processes.

The embodiments herein relate to an application intelligence platform for application performance management. In one aspect, as discussed with respect to <FIG> below, performance within a networking environment may be monitored, specifically by monitoring applications and entities (e.g., transactions, tiers, nodes, and machines) in the networking environment using agents installed at individual machines at the entities. As an example, applications may be configured to run on one or more machines (e.g., a customer will typically run one or more nodes on a machine, where an application consists of one or more tiers, and a tier consists of one or more nodes). The agents collect data associated with the applications of interest and associated nodes and machines where the applications are being operated. Examples of the collected data may include performance data (e.g., metrics, metadata, etc.) and topology data (e.g., indicating relationship information). The agent-collected data may then be provided to one or more servers or controllers to analyze the data.

<FIG> is a block diagram of an example application intelligence platform <NUM> that can implement one or more aspects of the techniques herein. The application intelligence platform is a system that monitors and collects metrics of performance data for an application environment being monitored. At the simplest structure, the application intelligence platform includes one or more agents <NUM> and one or more servers/controllers <NUM>. Note that while <FIG> shows four agents (e.g., Agent <NUM> through Agent <NUM>) communicatively linked to a single controller, the total number of agents and controllers can vary based on a number of factors including the number of applications monitored, how distributed the application environment is, the level of monitoring desired, the level of user experience desired, and so on.

The controller <NUM> is the central processing and administration server for the application intelligence platform. The controller <NUM> serves a browser-based user interface (UI) <NUM> that is the primary interface for monitoring, analyzing, and troubleshooting the monitored environment. The controller <NUM> can control and manage monitoring of business transactions (described below) distributed over application servers. Specifically, the controller <NUM> can receive runtime data from agents <NUM> (and/or other coordinator devices), associate portions of business transaction data, communicate with agents to configure collection of runtime data, and provide performance data and reporting through the interface <NUM>. The interface <NUM> may be viewed as a web-based interface viewable by a client device <NUM>. In some implementations, a client device <NUM> can directly communicate with controller <NUM> to view an interface for monitoring data. The controller <NUM> can include a visualization system <NUM> for displaying the reports and dashboards related to the disclosed technology. In some implementations, the visualization system <NUM> can be implemented in a separate machine (e.g., a server) different from the one hosting the controller <NUM>.

Notably, in an illustrative Software as a Service (SaaS) implementation, a controller instance <NUM> may be hosted remotely by a provider of the application intelligence platform <NUM>. In an illustrative on-premises (On-Prem) implementation, a controller instance <NUM> may be installed locally and self-administered.

The controllers <NUM> receive data from different agents <NUM> (e.g., Agents <NUM>-<NUM>) deployed to monitor applications, databases and database servers, servers, and end user clients for the monitored environment. Any of the agents <NUM> can be implemented as different types of agents with specific monitoring duties. For example, application agents may be installed on each server that hosts applications to be monitored. Instrumenting an agent adds an application agent into the runtime process of the application.

Database agents, for example, may be software (e.g., a Java program) installed on a machine that has network access to the monitored databases and the controller. Database agents query the monitored databases in order to collect metrics and pass those metrics along for display in a metric browser (e.g., for database monitoring and analysis within databases pages of the controller's UI <NUM>). Multiple database agents can report to the same controller. Additional database agents can be implemented as backup database agents to take over for the primary database agents during a failure or planned machine downtime. The additional database agents can run on the same machine as the primary agents or on different machines. A database agent can be deployed in each distinct network of the monitored environment. Multiple database agents can run under different user accounts on the same machine.

Standalone machine agents, on the other hand, may be standalone programs (e.g., standalone Java programs) that collect hardware-related performance statistics from the servers (or other suitable devices) in the monitored environment. The standalone machine agents can be deployed on machines that host application servers, database servers, messaging servers, Web servers, etc. A standalone machine agent has an extensible architecture (e.g., designed to accommodate changes).

End user monitoring (EUM) may be performed using browser agents and mobile agents to provide performance information from the point of view of the client, such as a web browser or a mobile native application. Through EUM, web use, mobile use, or combinations thereof (e.g., by real users or synthetic agents) can be monitored based on the monitoring needs. Notably, browser agents (e.g., agents <NUM>) can include Reporters that report monitored data to the controller.

Monitoring through browser agents and mobile agents are generally unlike monitoring through application agents, database agents, and standalone machine agents that are on the server. In particular, browser agents may generally be embodied as small files using web-based technologies, such as JavaScript agents injected into each instrumented web page (e.g., as close to the top as possible) as the web page is served, and are configured to collect data. Once the web page has completed loading, the collected data may be bundled into a beacon and sent to an EUM process/cloud for processing and made ready for retrieval by the controller. Browser real user monitoring (Browser RUM) provides insights into the performance of a web application from the point of view of a real or synthetic end user. For example, Browser RUM can determine how specific Ajax or iframe calls are slowing down page load time and how server performance impact end user experience in aggregate or in individual cases.

A mobile agent, on the other hand, may be a small piece of highly performant code that gets added to the source of the mobile application. Mobile RUM provides information on the native mobile application (e.g., iOS or Android applications) as the end users actually use the mobile application. Mobile RUM provides visibility into the functioning of the mobile application itself and the mobile application's interaction with the network used and any server-side applications with which the mobile application communicates.

Application Intelligence Monitoring: The disclosed technology can provide application intelligence data by monitoring an application environment that includes various services such as web applications served from an application server (e.g., Java virtual machine (JVM), Internet Information Services (IIS), Hypertext Preprocessor (PHP) Web server, etc.), databases or other data stores, and remote services such as message queues and caches. The services in the application environment can interact in various ways to provide a set of cohesive user interactions with the application, such as a set of user services applicable to end user customers.

Application Intelligence Modeling: Entities in the application environment (such as the JBoss service, MQSeries modules, and databases) and the services provided by the entities (such as a login transaction, service or product search, or purchase transaction) may be mapped to an application intelligence model. In the application intelligence model, a business transaction represents a particular service provided by the monitored environment. For example, in an e-commerce application, particular real-world services can include a user logging in, searching for items, or adding items to the cart. In a content portal, particular real-world services can include user requests for content such as sports, business, or entertainment news. In a stock trading application, particular real-world services can include operations such as receiving a stock quote, buying, or selling stocks.

Business Transactions: A business transaction representation of the particular service provided by the monitored environment provides a view on performance data in the context of the various tiers that participate in processing a particular request. A business transaction, which may each be identified by a unique business transaction identification (ID), represents the end-to-end processing path used to fulfill a service request in the monitored environment (e.g., adding items to a shopping cart, storing information in a database, purchasing an item online, etc.). Thus, a business transaction is a type of user-initiated action in the monitored environment defined by an entry point and a processing path across application servers, databases, and potentially many other infrastructure components. Each instance of a business transaction is an execution of that transaction in response to a particular user request (e.g., a socket call, illustratively associated with the TCP layer). A business transaction can be created by detecting incoming requests at an entry point and tracking the activity associated with request at the originating tier and across distributed components in the application environment (e.g., associating the business transaction with a <NUM>-tuple of a source IP address, source port, destination IP address, and destination port). A flow map can be generated for a business transaction that shows the touch points for the business transaction in the application environment. In one embodiment, a specific tag may be added to packets by application specific agents for identifying business transactions (e.g., a custom header field attached to a hypertext transfer protocol (HTTP) payload by an application agent, or by a network agent when an application makes a remote socket call), such that packets can be examined by network agents to identify the business transaction identifier (ID) (e.g., a Globally Unique Identifier (GUID) or Universally Unique Identifier (UUID)).

Performance monitoring can be oriented by business transaction to focus on the performance of the services in the application environment from the perspective of end users. Performance monitoring based on business transactions can provide information on whether a service is available (e.g., users can log in, check out, or view their data), response times for users, and the cause of problems when the problems occur.

A business application is the top-level container in the application intelligence model. A business application contains a set of related services and business transactions. In some implementations, a single business application may be needed to model the environment. In some implementations, the application intelligence model of the application environment can be divided into several business applications. Business applications can be organized differently based on the specifics of the application environment. One consideration is to organize the business applications in a way that reflects work teams in a particular organization, since role-based access controls in the Controller UI are oriented by business application.

A node in the application intelligence model corresponds to a monitored server or JVM in the application environment. A node is the smallest unit of the modeled environment. In general, a node corresponds to an individual application server, JVM, or Common Language Runtime (CLR) on which a monitoring Agent is installed. Each node identifies itself in the application intelligence model. The Agent installed at the node is configured to specify the name of the node, tier, and business application under which the Agent reports data to the Controller.

Business applications contain tiers, the unit in the application intelligence model that includes one or more nodes. Each node represents an instrumented service (such as a web application). While a node can be a distinct application in the application environment, in the application intelligence model, a node is a member of a tier, which, along with possibly many other tiers, make up the overall logical business application.

Tiers can be organized in the application intelligence model depending on a mental model of the monitored application environment. For example, identical nodes can be grouped into a single tier (such as a cluster of redundant servers). In some implementations, any set of nodes, identical or not, can be grouped for the purpose of treating certain performance metrics as a unit into a single tier.

The traffic in a business application flows among tiers and can be visualized in a flow map using lines among tiers. In addition, the lines indicating the traffic flows among tiers can be annotated with performance metrics. In the application intelligence model, there may not be any interaction among nodes within a single tier. Also, in some implementations, an application agent node cannot belong to more than one tier. Similarly, a machine agent cannot belong to more than one tier. However, more than one machine agent can be installed on a machine.

A backend is a component that participates in the processing of a business transaction instance. A backend is not instrumented by an agent. A backend may be a web server, database, message queue, or other type of service. The agent recognizes calls to these backend services from instrumented code (called exit calls). When a service is not instrumented and cannot continue the transaction context of the call, the agent determines that the service is a backend component. The agent picks up the transaction context at the response at the backend and continues to follow the context of the transaction from there.

Performance information is available for the backend call. For detailed transaction analysis for the leg of a transaction processed by the backend, the database, web service, or other application need to be instrumented.

The application intelligence platform uses both self-learned baselines and configurable thresholds to help identify application issues. A complex distributed application has a large number of performance metrics and each metric is important in one or more contexts. In such environments, it is difficult to determine the values or ranges that are normal for a particular metric; set meaningful thresholds on which to base and receive relevant alerts; and determine what is a "normal" metric when the application or infrastructure undergoes change. For these reasons, the disclosed application intelligence platform can perform anomaly detection based on dynamic baselines or thresholds.

The disclosed application intelligence platform automatically calculates dynamic baselines for the monitored metrics, defining what is "normal" for each metric based on actual usage. The application intelligence platform uses these baselines to identify subsequent metrics whose values fall out of this normal range. Static thresholds that are tedious to set up and, in rapidly changing application environments, error-prone, are no longer needed.

The disclosed application intelligence platform can use configurable thresholds to maintain service level agreements (SLAs) and ensure optimum performance levels for system by detecting slow, very slow, and stalled transactions. Configurable thresholds provide a flexible way to associate the right business context with a slow request to isolate the root cause.

In addition, health rules can be set up with conditions that use the dynamically generated baselines to trigger alerts or initiate other types of remedial actions when performance problems are occurring or may be about to occur.

For example, dynamic baselines can be used to automatically establish what is considered normal behavior for a particular application. Policies and health rules can be used against baselines or other health indicators for a particular application to detect and troubleshoot problems before users are affected. Health rules can be used to define metric conditions to monitor, such as when the "average response time is four times slower than the baseline". The health rules can be created and modified based on the monitored application environment.

Examples of health rules for testing business transaction performance can include business transaction response time and business transaction error rate. For example, health rule that tests whether the business transaction response time is much higher than normal can define a critical condition as the combination of an average response time greater than the default baseline by <NUM> standard deviations and a load greater than <NUM> calls per minute. In some implementations, this health rule can define a warning condition as the combination of an average response time greater than the default baseline by <NUM> standard deviations and a load greater than <NUM> calls per minute. In some implementations, the health rule that tests whether the business transaction error rate is much higher than normal can define a critical condition as the combination of an error rate greater than the default baseline by <NUM> standard deviations and an error rate greater than <NUM> errors per minute and a load greater than <NUM> calls per minute. In some implementations, this health rule can define a warning condition as the combination of an error rate greater than the default baseline by <NUM> standard deviations and an error rate greater than <NUM> errors per minute and a load greater than <NUM> calls per minute. These are non-exhaustive and non-limiting examples of health rules and other health rules can be defined as desired by the user.

Policies can be configured to trigger actions when a health rule is violated or when any event occurs. Triggered actions can include notifications, diagnostic actions, auto-scaling capacity, running remediation scripts.

Most of the metrics relate to the overall performance of the application or business transaction (e.g., load, average response time, error rate, etc.) or of the application server infrastructure (e.g., percentage CPU busy, percentage of memory used, etc.). The Metric Browser in the controller UI can be used to view all of the metrics that the agents report to the controller.

In addition, special metrics called information points can be created to report on how a given business (as opposed to a given application) is performing. For example, the performance of the total revenue for a certain product or set of products can be monitored. Also, information points can be used to report on how a given code is performing, for example how many times a specific method is called and how long it is taking to execute. Moreover, extensions that use the machine agent can be created to report user defined custom metrics. These custom metrics are base-lined and reported in the controller, just like the built-in metrics.

All metrics can be accessed programmatically using a Representational State Transfer (REST) application programming interface (API) that returns either the JavaScript Object Notation (JSON) or the extensible Markup Language (XML) format. Also, the REST API can be used to query and manipulate the application environment.

Snapshots provide a detailed picture of a given application at a certain point in time. Snapshots usually include call graphs that allow that enables drilling down to the line of code that may be causing performance problems. The most common snapshots are transaction snapshots.

<FIG> illustrates an example application intelligence platform (system) <NUM> for performing one or more aspects of the techniques herein. The system <NUM> in <FIG> includes client device <NUM> and <NUM>, mobile device <NUM>, network <NUM>, network server <NUM>, application servers <NUM>, <NUM>, <NUM>, and <NUM>, asynchronous network machine <NUM>, data stores <NUM> and <NUM>, controller <NUM>, and data collection server <NUM>. The controller <NUM> can include visualization system <NUM> for providing displaying of the report generated for performing the field name recommendations for field extraction as disclosed in the present disclosure. In some implementations, the visualization system <NUM> can be implemented in a separate machine (e.g., a server) different from the one hosting the controller <NUM>.

Client device <NUM> may include network browser <NUM> and be implemented as a computing device, such as for example a laptop, desktop, workstation, or some other computing device. Network browser <NUM> may be a client application for viewing content provided by an application server, such as application server <NUM> via network server <NUM> over network <NUM>.

Network browser <NUM> may include agent <NUM>. Agent <NUM> may be installed on network browser <NUM> and/or client <NUM> as a network browser add-on, downloading the application to the server, or in some other manner. Agent <NUM> may be executed to monitor network browser <NUM>, the operating system of client <NUM>, and any other application, API, or another component of client <NUM>. Agent <NUM> may determine network browser navigation timing metrics, access browser cookies, monitor code, and transmit data to data collection <NUM>, controller <NUM>, or another device. Agent <NUM> may perform other operations related to monitoring a request or a network at client <NUM> as discussed herein including report generating.

Mobile device <NUM> is connected to network <NUM> and may be implemented as a portable device suitable for sending and receiving content over a network, such as for example a mobile phone, smart phone, tablet computer, or other portable device. Both client device <NUM> and mobile device <NUM> may include hardware and/or software configured to access a web service provided by network server <NUM>.

Mobile device <NUM> may include network browser <NUM> and an agent <NUM>. Mobile device may also include client applications and other code that may be monitored by agent <NUM>. Agent <NUM> may reside in and/or communicate with network browser <NUM>, as well as communicate with other applications, an operating system, APIs and other hardware and software on mobile device <NUM>. Agent <NUM> may have similar functionality as that described herein for agent <NUM> on client <NUM>, and may report data to data collection server <NUM> and/or controller <NUM>.

Network <NUM> may facilitate communication of data among different servers, devices and machines of system <NUM> (some connections shown with lines to network <NUM>, some not shown). The network may be implemented as a private network, public network, intranet, the Internet, a cellular network, Wi-Fi network, VoIP network, or a combination of one or more of these networks. The network <NUM> may include one or more machines such as load balance machines and other machines.

Network server <NUM> is connected to network <NUM> and may receive and process requests received over network <NUM>. Network server <NUM> may be implemented as one or more servers implementing a network service, and may be implemented on the same machine as application server <NUM> or one or more separate machines. When network <NUM> is the Internet, network server <NUM> may be implemented as a web server.

Application server <NUM> communicates with network server <NUM>, application servers <NUM> and <NUM>, and controller <NUM>. Application server <NUM> may also communicate with other machines and devices (not illustrated in <FIG>). Application server <NUM> may host an application or portions of a distributed application. The host application <NUM> may be in one of many platforms, such as including a Java, PHP,. Net, and Node. JS, be implemented as a Java virtual machine, or include some other host type. Application server <NUM> may also include one or more agents <NUM> (i.e., "modules"), including a language agent, machine agent, and network agent, and other software modules. Application server <NUM> may be implemented as one server or multiple servers as illustrated in <FIG>.

Application <NUM> and other software on application server <NUM> may be instrumented using byte code insertion, or byte code instrumentation (BCI), to modify the object code of the application or other software. The instrumented object code may include code used to detect calls received by application <NUM>, calls sent by application <NUM>, and communicate with agent <NUM> during execution of the application. BCI may also be used to monitor one or more sockets of the application and/or application server in order to monitor the socket and capture packets coming over the socket.

In some embodiments, server <NUM> may include applications and/or code other than a virtual machine. For example, servers <NUM>, <NUM>, <NUM>, and <NUM> may each include Java code, Net code, PHP code, Ruby code, C code, C++ or other binary code to implement applications and process requests received from a remote source. References to a virtual machine with respect to an application server are intended to be for exemplary purposes only.

Agents <NUM> on application server <NUM> may be installed, downloaded, embedded, or otherwise provided on application server <NUM>. For example, agents <NUM> may be provided in server <NUM> by instrumentation of object code, downloading the agents to the server, or in some other manner. Agent <NUM> may be executed to monitor application server <NUM>, monitor code running in a virtual machine <NUM> (or other program language, such as a PHP,. Net, or C program), machine resources, network layer data, and communicate with byte instrumented code on application server <NUM> and one or more applications on application server <NUM>.

Each of agents <NUM>, <NUM>, <NUM>, and <NUM> may include one or more agents, such as language agents, machine agents, and network agents. A language agent may be a type of agent that is suitable to run on a particular host. Examples of language agents include a Java agent,. Net agent, PHP agent, and other agents. The machine agent may collect data from a particular machine on which it is installed. A network agent may capture network information, such as data collected from a socket.

Agent <NUM> may detect operations such as receiving calls and sending requests by application server <NUM>, resource usage, and incoming packets. Agent <NUM> may receive data, process the data, for example by aggregating data into metrics, and transmit the data and/or metrics to controller <NUM>. Agent <NUM> may perform other operations related to monitoring applications and application server <NUM> as discussed herein. For example, agent <NUM> may identify other applications, share business transaction data, aggregate detected runtime data, and other operations.

An agent may operate to monitor a node, tier of nodes, or other entity. A node may be a software program or a hardware component (e.g., memory, processor, and so on). A tier of nodes may include a plurality of nodes which may process a similar business transaction, may be located on the same server, may be associated with each other in some other way, or may not be associated with each other.

A language agent may be an agent suitable to instrument or modify, collect data from, and reside on a host. The host may be a Java, PHP,. JS, or other type of platform. Language agents may collect flow data as well as data associated with the execution of a particular application. The language agent may instrument the lowest level of the application to gather the flow data. The flow data may indicate which tier is communicating with which tier and on which port. In some instances, the flow data collected from the language agent includes a source IP, a source port, a destination IP, and a destination port. The language agent may report the application data and call chain data to a controller. The language agent may report the collected flow data associated with a particular application to a network agent.

A network agent may be a standalone agent that resides on the host and collects network flow group data. The network flow group data may include a source IP, destination port, destination IP, and protocol information for network flow received by an application on which network agent is installed. The network agent may collect data by intercepting and performing packet capture on packets coming in from one or more network interfaces (e.g., so that data generated/received by all the applications using sockets can be intercepted). The network agent may receive flow data from a language agent that is associated with applications to be monitored. For flows in the flow group data that match flow data provided by the language agent, the network agent rolls up the flow data to determine metrics such as TCP throughput, TCP loss, latency, and bandwidth. The network agent may then report the metrics, flow group data, and call chain data to a controller. The network agent may also make system calls at an application server to determine system information, such as for example a host status check, a network status check, socket status, and other information.

A machine agent, which may be referred to as an infrastructure agent, may reside on the host and collect information regarding the machine which implements the host. A machine agent may collect and generate metrics from information such as processor usage, memory usage, and other hardware information.

Each of the language agent, network agent, and machine agent may report data to the controller. Controller <NUM> may be implemented as a remote server that communicates with agents located on one or more servers or machines. The controller may receive metrics, call chain data and other data, correlate the received data as part of a distributed transaction, and report the correlated data in the context of a distributed application implemented by one or more monitored applications and occurring over one or more monitored networks. The controller may provide reports, one or more user interfaces, and other information for a user.

Agent <NUM> may create a request identifier for a request received by server <NUM> (for example, a request received by a client <NUM> or <NUM> associated with a user or another source). The request identifier may be sent to client <NUM> or mobile device <NUM>, whichever device sent the request. In embodiments, the request identifier may be created when data is collected and analyzed for a particular business transaction.

Each of application servers <NUM>, <NUM>, and <NUM> may include an application and agents. Each application may run on the corresponding application server. Each of applications <NUM>, <NUM>, and <NUM> on application servers <NUM>-<NUM> may operate similarly to application <NUM> and perform at least a portion of a distributed business transaction. Agents <NUM>, <NUM>, and <NUM> may monitor applications <NUM>-<NUM>, collect and process data at runtime, and communicate with controller <NUM>. The applications <NUM>, <NUM>, <NUM>, and <NUM> may communicate with each other as part of performing a distributed transaction. Each application may call any application or method of another virtual machine.

Asynchronous network machine <NUM> may engage in asynchronous communications with one or more application servers, such as application server <NUM> and <NUM>. For example, application server <NUM> may transmit several calls or messages to an asynchronous network machine. Rather than communicate back to application server <NUM>, the asynchronous network machine may process the messages and eventually provide a response, such as a processed message, to application server <NUM>. Because there is no return message from the asynchronous network machine to application server <NUM>, the communications among them are asynchronous.

Data stores <NUM> and <NUM> may each be accessed by application servers such as application server <NUM>. Data store <NUM> may also be accessed by application server <NUM>. Each of data stores <NUM> and <NUM> may store data, process data, and return queries received from an application server. Each of data stores <NUM> and <NUM> may or may not include an agent.

Controller <NUM> may control and manage monitoring of business transactions distributed over application servers <NUM>-<NUM>. In some embodiments, controller <NUM> may receive application data, including data associated with monitoring client requests at client <NUM> and mobile device <NUM>, from data collection server <NUM>. In some embodiments, controller <NUM> may receive application monitoring data and network data from each of agents <NUM>, <NUM>, <NUM>, <NUM>, and <NUM> (also referred to herein as "application monitoring agents"). Controller <NUM> may associate portions of business transaction data, communicate with agents to configure collection of data, and provide performance data and reporting through an interface. The interface may be viewed as a web-based interface viewable by client device <NUM>, which may be a mobile device, client device, or any other platform for viewing an interface provided by controller <NUM>. In some embodiments, a client device <NUM> may directly communicate with controller <NUM> to view an interface for monitoring data.

Client device <NUM> may include any computing device, including a mobile device or a client computer such as a desktop, workstation or other computing device. Client computer <NUM> may communicate with controller <NUM> to create and view a custom interface. In some embodiments, controller <NUM> provides an interface for creating and viewing the custom interface as a content page, e.g., a web page, which may be provided to and rendered through a network browser application on client device <NUM>.

Applications <NUM>, <NUM>, <NUM>, and <NUM> may be any of several types of applications. Examples of applications that may implement applications <NUM>-<NUM> include a Java, PHP,. JS, and other applications.

<FIG> is a block diagram of a computer system <NUM> for implementing the present technology, which is a specific implementation of device <NUM> of <FIG> above. System <NUM> of <FIG> may be implemented in the contexts of the likes of clients <NUM>, <NUM>, network server <NUM>, servers <NUM>, <NUM>, <NUM>, <NUM>, asynchronous network machine <NUM>, and controller <NUM> of <FIG>. (Note that the specifically configured system <NUM> of <FIG> and the customized device <NUM> of <FIG> are not meant to be mutually exclusive, and the techniques herein may be performed by any suitably configured computing device.

The computing system <NUM> of <FIG> includes one or more processors <NUM> and memory <NUM>. Main memory <NUM> stores, in part, instructions and data for execution by processor <NUM>. Main memory <NUM> can store the executable code when in operation. The system <NUM> of <FIG> further includes a mass storage device <NUM>, portable storage medium drive(s) <NUM>, output devices <NUM>, user input devices <NUM>, a graphics display <NUM>, and peripheral devices <NUM>.

The components shown in <FIG> are depicted as being connected via a single bus <NUM>. However, the components may be connected through one or more data transport means. For example, processor unit <NUM> and main memory <NUM> may be connected via a local microprocessor bus, and the mass storage device <NUM>, peripheral device(s) <NUM>, portable or remote storage device <NUM>, and display system <NUM> may be connected via one or more input/output (I/O) buses.

Mass storage device <NUM>, which may be implemented with a magnetic disk drive or an optical disk drive, is a non-volatile storage device for storing data and instructions for use by processor unit <NUM>. Mass storage device <NUM> can store the system software for implementing embodiments of the present disclosure for purposes of loading that software into main memory <NUM>.

Portable storage device <NUM> operates in conjunction with a portable non-volatile storage medium, such as a compact disk, digital video disk, magnetic disk, flash storage, etc. to input and output data and code to and from the computer system <NUM> of <FIG>. The system software for implementing embodiments of the present disclosure may be stored on such a portable medium and input to the computer system <NUM> via the portable storage device <NUM>.

Input devices <NUM> provide a portion of a user interface. Input devices <NUM> may include an alpha-numeric keypad, such as a keyboard, for inputting alpha-numeric and other information, or a pointing device, such as a mouse, a trackball, stylus, or cursor direction keys. Additionally, the system <NUM> as shown in <FIG> includes output devices <NUM>. Examples of suitable output devices include speakers, printers, network interfaces, and monitors.

Display system <NUM> may include a liquid crystal display (LCD) or other suitable display device. Display system <NUM> receives textual and graphical information, and processes the information for output to the display device.

Peripherals <NUM> may include any type of computer support device to add additional functionality to the computer system. For example, peripheral device(s) <NUM> may include a modem or a router.

The components contained in the computer system <NUM> of <FIG> can include a personal computer, handheld computing device, telephone, mobile computing device, workstation, server, minicomputer, mainframe computer, or any other computing device. The computer can also include different bus configurations, networked platforms, multiprocessor platforms, etc. Various operating systems can be used including Unix, Linux, Windows, Apple OS, and other suitable operating systems, including mobile versions.

When implementing a mobile device such as smart phone or tablet computer, the computer system <NUM> of <FIG> may include one or more antennas, radios, and other circuitry for communicating over wireless signals, such as for example communication using Wi-Fi, cellular, or other wireless signals.

As noted above, a Java agent can be used for purposes of instrumenting a Java application. In general, a Java agent takes the form of a Java class that implements a premain method. Similar to the main method in a Java application, the premain method acts as an entry point for the agent. When the Java Virtual Machine (JVM) initializes, the premain method is called before calling the main method of the Java application. The Java agent may also include an agentmain method that can be used, after startup of the JVM. This allows the Java agent to be loaded either in a static manner (e.g., using premain as part of the JVM initialization) or in a dynamic manner, such as by using the Java attach API to call the agentmain method of the agent while the JVM is already running.

Associated with a Java agent may be a manifest that specifies a set of attributes for the agent, as follows:.

When used, the Java agent can instrument the application via any or all of the following approaches:.

This allows the Java agent to monitor the performance of the application, apply security rules to the application, and the like.

Today, there are more than fifty different Java agents in existence. The majority of these agents are open source `hacks' designed to transform classes at runtime for various reasons. However, there are also commercial Java agents that are far more popular and used primarily for purposes of application performance management (APM).

A more recent paradigm shift has emerged in the form of Runtime Application Self Protection (RASP). Similar to APM, many RASP implementations also rely on a Java agent to instrument the application. In this case, though, the Java agent applies to the instrumentation to the classes/methods of the application that affect 'behavior,' to determine whether the security of the application has been breached. In other words, these agents are generally engineered differently than those for APM in that they are heavily focused on security events, as opposed to performance metrics.

Unfortunately, the design of Java agents with a specific purpose in mind forces application developers to make a choice between technologies such as APM, RASP, and the like.

The techniques herein, therefore, introduce a Java agent that allows multiple tenants to share use of the agent for purposes of instrumenting an application. In some aspects, the multi-tenant agent allows different technologies, such as APM, RASP, etc., to coexist and across different vendors. In further aspects, the techniques also support the complexities of the JPMS in Java <NUM>+, to provide proper classloading and oversee instrumentation missteps, removing the burdens associated with supporting a full Java agent across multiple vendors.

Specifically, according to one or more embodiments described herein, a device launches a core agent for a Java application. The core agent loads a first tenant and a second tenant, each tenant having its own isolated class loader. The device instruments, via the core agent and by each tenant, the Java application to capture data regarding execution of the Java application. The device then provides the captured data to a user interface.

Operationally, <FIG> illustrates an example simplified architecture <NUM> for a multi-tenant agent, according to various embodiments. As shown, architecture <NUM> may include a Java application <NUM>, a core agent <NUM>, and a plurality of tenants 606a-606n (e.g., a first through nth tenant). During operation, core agent <NUM> inserts instrumentation <NUM> into Java application <NUM> on behalf of tenants 606a-606n for any number of purposes. For example, in one embodiment, tenant 606a may be an APM utility that monitors the performance of Java application <NUM>, while tenant 606n may be a RASP utility that implements a number of security checks within Java application <NUM>.

In some embodiments, Java application <NUM> may be a Java <NUM>+ application executed within the Java Platform Module System (JPMS) <NUM>. As would be appreciated, a key distinction in JPMS over prior versions of Java is the support of `Java modules' within an application, such as Java application <NUM>. In general, a Java module may include the following information as part of a module descriptor:.

In addition to the module descriptor, each Java module may include any number of related packages (e.g., code) and, potentially, other resources (e.g., images, XML, etc.), as well.

More specifically, a module descriptor for a Java module may utilize any or all of the following directives:.

A key feature of Java modules is the ability to restrict access between modules. Indeed, in Java version <NUM> and prior, the Reflection API could be used to access all classes in a package, including its private classes, regardless of the access specifier used. With Java modules, classes in packages within a module need to have permission to access a class and to perform reflection on a class. This is done by a module "exporting" itself and certain packages to another module that "reads" that module and its exported packages. In addition, a module can "open" itself to another module, to allow reflection.

To better describe the techniques herein, the following terminology is used:.

Tenants 606a-606n are specific functional modules that share core agent <NUM> with other tenants. In some embodiments, each tenant <NUM> may have its own, isolated class loader designed such that tenants 606a-606n do not conflict with one another. In further embodiments, each tenant <NUM> may have direct access to core agent <NUM> via the classes in core agent <NUM>, which is the parent for the tenant class loader. During use, each tenant <NUM> may reside in a specific "tenants" folder within core agent <NUM> and may be configured via. yaml files.

In various embodiments, core agent <NUM> may leverage the javaagent architecture built into Java and be configured via an agentConfig. yml or similar file. More specifically, core agent <NUM> may be divided into three areas:.

As noted, core agent <NUM> may leverage handlers, to insert instrumentation <NUM> into Java application <NUM>. More specifically, handlers are instrumentation points to intercept or gain control of the method entry or exit within Java application <NUM> and controlled via configuration. For example, a handler may receive an object instance and all of its arguments within Java application <NUM>, as well as the return value on exit and any exceptions that may be raised. In some embodiments, the handlers may use Reflection on any classes that are not in the boot loader (a core Java class), since those classes are directly accessible via a class loader designation. In further embodiments, the handlers can pass information via Thread Local and access other handlers in the same tenant <NUM> (e.g., using an API call). Handlers also have the option of intercepting entry/exit events and catch exceptions via configuration, as well as receive the object instance and, on exit, all arguments, the return value, and any exceptions raised. Control over a single handler can be regulated a handler file, e.g., handlername. properties.

In other words, core agent <NUM> may provide the following to tenants 606a-606n:.

To do so, core agent <NUM> may include any or all of the following components, in various embodiments:.

Special adaptors can also be used to enable any Java agent to be loaded into core agent <NUM>. For example, these adaptors may accept an unaltered j avaagent jar, unpack them, and launch them in the context of other services (e.g., offered by the MT agent adapter factor). In addition, core agent <NUM> may leverage an instrumentation toolkit such as Javassist, or the like, to perform the bytecode injection (BCI) of instrumentation <NUM> into Java application <NUM>.

In the context of Java <NUM>+, core agent <NUM> may be implemented in a modularized fashion and may use an 'extension' class to the premain bootstrap process that would discover all of the JVM modules, as well as the modules for agent <NUM>. The boot and premain sections have "unnamed" modules, and the agent loader section may be put into its own module called "AgentModule" or the like.

On bootstrap, a tweak is made to the "java. base" module that exports two packages required to complete the bootstrap. Immediately after that, any other required modules are loaded such as "java. sql," "jdk. httpserver," or the like. Note that these are not loaded by the JVM, by default. Then, the AgentModule of core agent <NUM> is created by loading all the jars and packages in the Agent Loader of agent <NUM>, which was created in premain. In turn, TenantModule(s) are created for each tenant <NUM> found by core agent <NUM>.

To enable tenants <NUM> to instrument Java application <NUM>, core agent <NUM> may perform the following:.

After startup, ANY new modules are reported during the Class Review (from new transforms) and are also set to export, be read, and be open to the Agent Module.

Startup of core agent <NUM> can be achieved either as a standalone Java agent, or via other pluggable adapters offered by the multi-tenant agent. For example, to launch core agent <NUM> as a standalone Java agent, the javaagent switch can be added to the startup, similar to the following:
java j avaagent:prod/lib/j avaagent. j ar=agentConfig.

As noted, handlers of core agent <NUM> receive control during entry, exit, or exception events of a method. An example of such a handler is as follows:
MethodHandler will receive calls on initialization and method entry, method exit:
public static interface MethodHandler
{
public void initProxy(String launchFrom, String agentArgs, Instrumentation
instHandle);
public void handlerEntry(Object inst, Object[] args, String className, String
method, String signature, String id);
public void handlerExit(Object returnVal, Object inst, Object[] args, String
className, String method, String signature, String id);
}.

Instrumentation <NUM> by core agent <NUM> can be achieved in a number of ways. For example, the following illustrates one potential implementation that can be added to agentConfig. yml for core agent <NUM>:
agent-instrumentation-properties:
preloadClasses: // preload classes on startup
noTransformClass: agent. singularity,com. appdynamics // don't transform
these packages
noTransformLoaderClassName:
JavassistAgentClassLoader,com. singularity,com. appdynamics // don't transform
from these loaders
noTransformThreadName: // don't transform if this thread
name classReviewInterval: <NUM> // how often to review new classes (in seconds)
useClassDefinitionTransform: true // To instrument in the "middle" of the class
definition (experimental)
useAnonymousClassTransform: true // To instrument anonymous classes
(experimental)
useInitialTransform: false // To instrument in the initial class transform
(experimental)
showJMX: false // show instrumentation or other metrics in JMX.

Likewise, a lightweight server (e.g., part of the JVM) can be loaded to process service requests for diagnostics or other reasons via agentConfig. For example:
agent-server-configuration:
keystorePassword: javaagent
keystoreFile: javaAgentServerKeystore. jks
sslProtocol: TLSV1. X|NONE
username: admin // requests should use basic auth and specify this username
password: ********** // requests should use basic auth and specify this password
port: <NUM> // port to listen on
authenticate: truelfalse // requires username and password (via basic authentication).

Creation of a tenant <NUM> can be achieved by creating a named Tenant folder that includes the following subfolders:.

For example, the following can be included in tenantConfig. yml to implement instrumentation for the tenant <NUM> that overrides the global guidance for that tenant:
tenant-specific-instrumentation-properties:
preloadClasses: // preload classes on startup
noTransformClass: agent. singularity,com. appdynamics // don't transform
these packages
noTransformLoaderClassName:
JavassistAgentClassLoader,com. singularity,com. appdynamics // don't transform
from these loaders
noTransformThreadName: // don't transform if this thread name.

Similarly, tenantConfig. yml may also specify the instrumentation specifics for that tenant <NUM> in terms of handlers. For example:
tenant-instrumentation:
class: name[,name,name,etc.] method: method[,method,method,etc.]
signature: signature[,signature,signature,etc.] handler: handlers. name
interface: truelfalse // Use this if the Class/Method specified is abstract (Extended or
an interface)
catch: true // use this to pass the Exception instead of return V al for method exit calls
load: truelfalse // load handler on startup
inactive: truelfalse // Whether or is active
entry: truelfalse // Instrument method entry for method
exit: truelfalse // Instrument method exits for method
entrycode: java code // Optional code to execute on entry (one can specify
$STANDARD$ to insert the standard proxy handler calls)
exitcode: java code // Optional code to execute on exit (one can specify
$STANDARD$ to insert the standard proxy handler calls)
condition: System property name // Apply ONLY if this property is true.

When specifying a custom entry code or exitcode that will take place of the default entry/exit calls, it must have the proper Java syntax. More specifically, `;' must be used between Java coding lines. In addition, some of the Javaassist tokens can be used, which will be converted at runtime, such as the following tokens:.

The standard method handler calls (e.g., the default entry/exit calls) are as follows:.

Any handler can also add a URL context, and will receive inbound messages to the JavaAgentServerInterface implementation, to the server using code similar to the following: <MAT>.

A handler can also have a properties file (handlername. properties) for configuration and must be located in the Tenant folder. For example:.

<FIG> illustrates an example folder structure <NUM> for a tenant <NUM> (named 'TestTenant'), in some embodiments. As shown, the tenant configuration file, tenantConfig. yml, may define a handler that instruments three methods of Java application <NUM> based on method name, interface method name, and method annotation:
tenant-instrumentation:.

In addition, tenantConfig. yml may also include tenant specific instrumentation.

A prototype system was created to test the efficacy of the techniques herein. The core agent in the prototype was built by simply executing gradle as follows:
gradlew clean build.

A sample tenant was also built by executing gradle in the tenants folder as follows:.

In turn, the agent and sample handler were launched with the test application using the following:
j ava j avaagent:prob/lib/j avaagent. j ar=agentConfig. yml AgentTest.

<FIG> illustrates an example screen capture <NUM> of the j avaagent. log file that was produced by the prototype system. As shown, the log file tracks the instrumentation and handler actions performed by the core agent over time, which can be found in the prod directory.

By default, the instrumentation status of the prototype system can also be seen in the JMX console. <FIG> illustrates an example screen capture <NUM> of the JMX console. Using the JMX console, information such as the instrumented attributes of the application can be reviewed.

In addition, the prototype system also included a 'built-in' diagnostics server interface in the JVM runtime environment, to accept requests from a browser or other note. It can be configured with SSL and/or basic authentication, in some cases. <FIG> illustrates an example screen capture <NUM> of agent commands that may be presented via the diagnostics server. As shown, the diagnostic server may support any or all of the following commands:.

In closing, <FIG> illustrates an example simplified procedure for instrumenting a Java application using a multi-tenant agent, in accordance with one or more embodiments described herein. For example, a non-generic, specifically configured device (e.g., device <NUM>, particularly a monitoring device) may perform procedure <NUM> by executing stored instructions (e.g., process <NUM>, such as a monitoring process) that include a multi-tenant agent to instrument a Java application. The procedure <NUM> may start at step <NUM>, and continues to step <NUM>, where, as described in greater detail above, the device may launch a core agent for the Java application.

At step <NUM>, as detailed above, the core agent may launch a first and second tenant. As would be appreciated, the core agent may launch any number of tenants, in further embodiments. In one embodiment, each tenant may have its own class loader, so as to isolate the tenants from one another.

At step <NUM>, the device may instrument, via the core agent and by each tenant, the Java application to capture data regarding execution of the Java application, as described in greater detail above. For example, the instrumentation may be achieved by using one or more handlers, potentially on a per-tenant basis, to capture at least one of: an object instance, one or more arguments, or a return value of a method of the Java application.

At step <NUM>, as detailed above, the device may provide the captured data to a user interface. For example, the device may report on the threads of the application, classloaders used, loaded classes, etc. Doing so allows each of the tenants to instrument the application for its own purposes and to allow their respective users to review the results of the instrumentation.

The simplified procedure <NUM> may then end in step <NUM>, notably with the ability to continue ingesting and processing data. Other steps may also be included generally within procedure <NUM>.

It should be noted that while certain steps within procedure <NUM> may be optional as described above, the steps shown in <FIG> are merely examples for illustration, and certain other steps may be included or excluded as desired. Further, while a particular order of the steps is shown, this ordering is merely illustrative, and any suitable arrangement of the steps may be utilized without departing from the scope of the embodiments herein.

The techniques described herein, therefore, provide for a multi-tenant Java agent instrumentation system. In particular, the techniques herein introduce a multi-tenant core agent that can support multiple technologies in a single agent without conflict and without scaling issues. Further, the core agent allows for the use of scripted (e.g., not hard coded) instrumentation specific to a tenant/product, does not co-mingle instrumentation in the same class loader, and provides an easy mechanism to integrate multiple tenants within the same system.

Illustratively, the techniques described herein may be performed by hardware, software, and/or firmware, such as in accordance with the illustrative application monitoring process <NUM>, or another Java agent, which may include computer executable instructions executed by the processor <NUM> to perform functions relating to the techniques described herein, e.g., in conjunction with corresponding processes of other devices in the computer network as described herein (e.g., on network agents, controllers, computing devices, servers, etc.).

According to the embodiments herein, a method herein comprises the steps according to claim <NUM>.

In one embodiment, the first tenant is an application performance management (APM) tenant that instruments the Java application to collect performance data regarding the Java application. In another embodiment, the second tenant is a Runtime Application Self Protection (RASP) tenant that instruments the Java application to monitor the Java application for signs of malicious activity. In a further embodiment, the core agent is launched using a premain method. In yet another embodiment, instrumenting, via the core agent and by each tenant, the Java application to capture the data regarding execution of the Java application comprises: using a handler to capture at least one of: an object instance, one or more arguments, or a return value of a method of the Java application. In another embodiment, instrumenting, via the core agent and by each tenant, the Java application to capture the data regarding execution of the Java application comprises instrumenting an anonymous class of the Java application. In an additional embodiment, the core agent comprises an agent loader that is a parent for the class loaders of the tenants. In a further embodiment, launching, by a device, the core agent for a Java application comprises: creating tenant modules for each of the first and second tenants; setting, by the agent loader, the tenant modules to be able to export to at least one of: a boot module or a premain module of the Java application; and setting, by the agent loader, the tenant modules to be readable by at least one of: the boot module or the premain module of the Java application. In another embodiment, launching the core agent for the Java application comprises launching the core agent as a Java agent. In a further embodiment, launching the core agent for the Java application comprises launching the core agent via a startup hook in a Java agent. In an additional embodiment, launching the core agent for the Java application comprises launching the core agent via specific adaptors suited for the runtime. In another embodiment, each tenant comprises a configuration file that defines a handler to instrument the Java application.

According to the embodiments herein, a tangible, non-transitory, computer-readable medium herein may have computer-executable instructions stored thereon that, when executed by a processor on a device, may cause the device to perform a method comprising: launching, by the device, a core agent for a Java application; loading, by the core agent, a first tenant and a second tenant, each tenant having its own isolated class loader; instrumenting, via the core agent and by each tenant, the Java application to capture data regarding execution of the Java application; and providing the captured data to a user interface.

Further, according to the embodiments herein an apparatus herein comprises the features as disclosed by claim <NUM>.

While there have been shown and described illustrative embodiments above, it is to be understood that various other adaptations and modifications may be made within the scope of the embodiments herein. For example, while certain embodiments are described herein with respect to certain types of networks in particular, the techniques are not limited as such and may be used with any computer network, generally, in other embodiments. Moreover, while specific technologies, protocols, and associated devices have been shown, such as Java, TCP, IP, and so on, other suitable technologies, protocols, and associated devices may be used in accordance with the techniques described above. In addition, while certain devices are shown, and with certain functionality being performed on certain devices, other suitable devices and process locations may be used, accordingly. That is, the embodiments have been shown and described herein with relation to specific network configurations (orientations, topologies, protocols, terminology, processing locations, etc.). However, the embodiments in their broader sense are not as limited, and may, in fact, be used with other types of networks, protocols, and configurations.

Moreover, while the present disclosure contains many other specifics, these should not be construed as limitations on the scope of any embodiment or of what may be claimed, but rather as descriptions of features that may be specific to particular embodiments of particular embodiments.

For instance, while certain aspects of the present disclosure are described in terms of being performed "by a server" or "by a controller", those skilled in the art will appreciate that agents of the application intelligence platform (e.g., application agents, network agents, language agents, etc.) may be considered to be extensions of the server (or controller) operation, and as such, any process step performed "by a server" need not be limited to local processing on a specific server device, unless otherwise specifically noted as such. Furthermore, while certain aspects are described as being performed "by an agent" or by particular types of agents (e.g., application agents, network agents, etc.), the techniques may be generally applied to any suitable software/hardware configuration (libraries, modules, etc.) as part of an apparatus or otherwise.

Moreover, the separation of various system components in the embodiments described in the present disclosure should not be understood as requiring such separation in all embodiments.

Claim 1:
A method, comprising:
launching, by a device, a core agent (<NUM>) for a Java application (<NUM>);
loading, by the core agent, a first tenant (606a) and a second tenant (606n),
wherein each tenant is a functional module having its own isolated class loader;
instrumenting, via the core agent and by each tenant, the Java application to capture data regarding execution of the Java application, wherein the core agent inserts instrumentation into the Java application on behalf of the tenant modules; and providing the captured data to a user interface,
wherein launching, by a device, the core agent for a Java application comprises:
creating tenant modules for each of the tenants;
setting, by the agent loader, the tenant modules to be able to export to at least one of: a boot module or a premain module of the Java application; and
setting, by the agent loader, the tenant modules to be readable by at least one of: the boot module or the premain module of the Java application.