dialogue string | label int64 |
|---|---|
caller: Hello, this is Rita from your bank. We noticed a duplicate transaction on your account and corrected it. No action required. receiver: Thank you for taking care of it. | 0 |
caller: Hi, it’s Chris from the running group. We’re meeting at 7 AM on Sunday at the park. receiver: Great, I’ll be there. Thanks for organizing! caller: No problem—see you Sunday. | 0 |
caller: Hello, this is Zoe from Harmony Yoga. receiver: Hi Zoe! caller: I wanted to let you know we’ve got a mat ready for you for tomorrow’s 9am class. receiver: Thank you, I’ll be there. | 0 |
caller: We’re giving exclusive investment tips. Send your initial investment to start earning today. receiver: Can you show me some verified results first? | 1 |
caller: Hi, your friend asked us to deliver a package to you, but there’s an unpaid customs fee. Can you cover it now? receiver: What is the package tracking number and which courier company is this? | 1 |
caller: Good morning, this is Doreen from Smile Dental. receiver: Good morning! caller: Your six-month cleaning is due soon. Would you like to schedule? receiver: Next Thursday if possible. | 0 |
caller: Hi, this is Carol from Twin Pines Assisted Living. Your mother asked us to give you a call about visiting options. receiver: Thank you for reaching out, Carol. | 0 |
caller: Hi, I’m calling from the community garden. Will you join us for spring planting this Saturday? receiver: Absolutely, looking forward to it! | 0 |
caller: You’ve been reported for income tax fraud. Avoid arrest by paying a settlement today. receiver: I pay my taxes on time. caller: The audit says otherwise. Pay $2,000 or face investigation. receiver: I’m calling my accountant. | 1 |
caller: I noticed your profile needs verification for social media blue check. Send your password and ID for review. receiver: Can’t I verify through the site? caller: We’re the fast-track team. Details are needed. receiver: I’ll wait. | 1 |
caller: Your shopping account is on hold. Confirm payment info to restore access. receiver: I haven’t had trouble accessing my account. | 1 |
caller: You’ve been randomly selected for a prize draw. Just verify your identity. receiver: I'll wait and see if anything arrives in the mail. caller: Prizes go fast, confirm now. receiver: No thanks. | 1 |
caller: Your e-commerce account has been locked. Verify by clicking this link. receiver: What site is this for? | 1 |
caller: You’re the lucky winner of a Samsung TV. Kindly pay a handling fee with your card. receiver: A Samsung TV! Did someone refer me, or how was I selected? | 1 |
caller: Hello, it’s Gluten Free Bakery. You left your phone charger here. receiver: Thank you! I wondered where that went. I’ll come by today to get it. caller: We’ll keep it at the front counter. | 0 |
caller: Get a special deal on airline tickets when you pay now via wire transfer. receiver: Can I book on your website? caller: This deal is only available by phone for select clients. | 1 |
caller: Hi, congratulations! You’ve won a brand new iPhone. All we need is your shipping address and a small delivery fee. receiver: That sounds great! But how do I know this is real? caller: We’re from Apple Rewards. Just send $20 to process your prize. receiver: I think I’ll pass, thanks. | 1 |
caller: Our systems show a parking violation in your name. Pay the fine, or the fee will increase. receiver: Can you send me proof? caller: Only after you pay the security hold. | 1 |
caller: Hello, this is the office of Dr. Patel. We’re calling to remind you of your appointment on Friday at 11 AM. receiver: Thank you for the reminder. | 0 |
caller: Your package is delayed due to an address issue. Provide your billing info to reschedule. receiver: I prefer tracking my packages online, thanks. | 1 |
caller: We need your utility account details to complete a refund. receiver: My provider doesn’t handle refunds this way. | 1 |
caller: Your job application needs a processing fee for consideration. receiver: I don’t pay fees for job applications. | 1 |
caller: Hi, this is your building manager. There will be a fire drill tomorrow at 3 PM. receiver: Thank you for letting me know. | 0 |
caller: Hi, Susan. This is the radiology department with your MRI appointment details. Do you need directions to the facility? receiver: No, I think I know how to get there, thank you. | 0 |
caller: Hi! It’s Tom from the tennis club. You left your racquet here yesterday. receiver: Thanks for letting me know, Tom! Could you keep it at the front desk for me to pick up tonight? | 0 |
caller: Hello, it’s Susan from the animal clinic. Max’s annual shot is due next week. receiver: Thanks for reminding me! I’ll set up an appointment. | 0 |
caller: You’re eligible for a phone upgrade. Confirm phone number and SSN. receiver: 414-323-2992, SSN 940-77-9912. caller: Processing your free phone. | 1 |
caller: This is from Facebook technical support. Your account was reported for violation. To avoid suspension, verify your login info now. receiver: I didn’t do anything wrong. Which rule did I violate? caller: I can clarify once your identity is confirmed. | 1 |
caller: Good afternoon, this is Erin from Greenfield Bank. I just wanted to verify your mailing address before we send your new debit card. receiver: Sure, it’s 413 Maple Street, Unit 4C. caller: Got it. The card will arrive in 5-7 business days. receiver: Thank you very much. | 0 |
caller: We’re enforcing a recall for your vehicle. Pay upfront to get the repairs. receiver: Those notices come by mail. I’ll wait for the proper paperwork. | 1 |
caller: Hi, is this Tina? It’s Caleb from the animal shelter. receiver: Yes, hi! caller: Just letting you know your application to volunteer’s been approved. receiver: That’s amazing! When can I start? caller: We can set up your orientation this week. | 0 |
caller: This is the Department of Motor Vehicles. Your license will be revoked unless you pay a reinstatement fee right now. receiver: That’s the first I’ve heard of it. I haven’t done anything wrong. caller: The system flagged your renewal. Pay now or lose your license tomorrow. receiver: I’ll call the DMV direc... | 1 |
caller: Government benefits upgrade available, just confirm your details and a $50 fee. receiver: Where do I pay? caller: Here, by gift card. receiver: Government doesn’t ask for gift cards. | 1 |
caller: Hello, this is James from Blueridge Cleaners. Your curtains will be ready by 4 PM. receiver: Thank you, James. I appreciate it. | 0 |
caller: Hello, this is Customer Care at Techwise. receiver: Hi! caller: I’m following up to see if your computer issue has been resolved. | 0 |
caller: This is [bank name] account recovery. Answer security questions, then provide your online banking password. receiver: I don’t share passwords with anyone. caller: It’s a temporary step for account protection. | 1 |
caller: Good afternoon, Janet from the bird sanctuary here. We have an opening for a bird-watching tour Saturday. Would you like it? receiver: Yes! Please sign me up. | 0 |
caller: You’ve been selected for a government grant of $8,000. receiver: Nice! What’s the catch? caller: You just need to pay an administrative fee of $150 first. receiver: Why would I pay for a free grant? caller: It’s standard protocol. | 1 |
caller: Your mobile service will be suspended for unpaid bills. Confirm your card info to keep it active. receiver: Suspended? I thought my bills were set to auto-pay. | 1 |
caller: I’m calling about your car warranty. It’s about to expire. receiver: My car is brand new, it has warranty. caller: Sometimes new cars have limited coverage; let’s verify your info to be safe. | 1 |
caller: Hi, it’s Kendra from the flower shop. Did you want us to deliver your Valentine’s order or will you pick it up? receiver: Please deliver. Thank you for checking. | 0 |
caller: Your reward points are about to expire! Log in to the link we sent and update your account. receiver: I always update through my bank’s website. caller: The link is for special offers. Hurry before points disappear. receiver: I’ll check with my bank. | 1 |
caller: You’ve qualified for a lower interest rate on your credit card. To begin, I’ll need your current card details. receiver: Can’t you use my existing account info? caller: Verification is required. Share the details now. receiver: I’ll contact my bank if I want changes. | 1 |
caller: Hi, this is Colleen from Oakwood Library. Your requested book is available for pickup. receiver: Thanks so much! I’ll be by this afternoon. | 0 |
caller: Hi, from Midtown Vet Clinic. Can you bring Daisy in at 4 PM for her appointment tomorrow? receiver: Yes, 4 PM is great. Thank you for the reminder. | 0 |
caller: Hi, you left your lights on and got fined by city hall. Pay now by card. receiver: Where can I verify this fine? caller: Search for your citation online, you’ll see the fee. receiver: I’ll check first. | 1 |
caller: Hello, is this Sarah? receiver: Speaking. caller: This is Jake, your neighbor across the hall. Just wanted to let you know I accidentally received a package addressed to you. I can drop it by later tonight. receiver: Oh great, Jake, thank you so much! I was waiting on that. What time works for you? caller: How ... | 0 |
caller: An inheritance is waiting for you overseas. We need your details to transfer. receiver: Who passed away? Can you give me a name? | 1 |
caller: Get exclusive access to investments—just deposit funds in our account. receiver: I only invest through regulated brokers. | 1 |
caller: Hi Mrs. Lopez, this is Tom from the furniture store. Your sofa is scheduled for delivery tomorrow between 8 and 10 am. receiver: Thank you for the update, Tom. We’ll be ready to receive it. | 0 |
caller: I’m from Microsoft and your license key has expired. We need a payment of $50 to reactivate. receiver: Huh, I thought Microsoft never calls users? | 1 |
caller: Hey Alex, can I borrow your notes from last Friday’s class? receiver: Definitely. I’ll copy them for you and bring them tomorrow. | 0 |
caller: I see fraudulent activity from your device. Allow remote access so I can secure it. receiver: Stranger danger! I’ll have my own IT person check it. | 1 |
caller: This is the Department of Motor Vehicles. Your license is suspended. Pay a fine now. receiver: I haven’t gotten any mail about this. caller: Sometimes letters are delayed. Pay $300 to lift the suspension. receiver: I’ll contact the DMV. | 1 |
caller: Hi, this is Julie from Town Cleaners. Your suit is ready for pickup. receiver: Awesome, thanks for the update. I’ll swing by this afternoon. | 0 |
caller: This is the job agency. There's a fantastic role available. Can you send a copy of your government ID? receiver: Which agency are you calling from? caller: National Opportunities. receiver: I’ll apply directly on your site. | 1 |
caller: Your friend mentioned you as a reference. We need your details to process their application. receiver: What application is this for? caller: A financial support loan. Confirm your address and phone number. receiver: I’ll talk to my friend first. | 1 |
caller: This is the local police. You’re implicated in cybercrime. Confirm your SSN and address or face legal action. receiver: SSN 615-88-1074, 25 Sunset Ave. caller: Thank you for cooperating. | 1 |
caller: Hello, you were selected for a free vacation to Hawaii! All I need is a deposit to secure your spot. Ready to claim your reward? receiver: I’d love to, but how do I know you’re legitimate? caller: We only ask the deposit to ensure recipients are serious. You can read our terms and conditions after payment. | 1 |
caller: Someone used your credit card for a large purchase. Please give your card number to verify. receiver: I’ll contact my credit card provider, not share my number over the phone. | 1 |
caller: Hello, this is Apple Support. Someone tried to log in to your Apple account. Can you give me your Apple ID and password to secure it? receiver: My Apple ID is mark.connor@icloud.com and password is Appleseed55. caller: Account security will be updated. | 1 |
caller: This is student loan assistance. We can forgive your debt—just pay an application fee. receiver: Isn’t student loan forgiveness a free process? | 1 |
caller: Hi, this is Natalie from the daycare center. Alex left his lunchbox here today. receiver: Thank you so much, I’ll pick it up after work. | 0 |
caller: Hi, just letting you know your pizza order is en route, about 10 minutes away. receiver: Great, thank you for the update! | 0 |
caller: Hello, your computer is infected. If you buy our antivirus now, we’ll stop the hackers. receiver: What’s the name of your antivirus? caller: It's the latest protection tool; I’ll need your card number. receiver: I’ll find a reputable one myself. | 1 |
caller: Hi, this is Julia from PetSmart. Your cat food order is ready for pickup. receiver: Excellent, thank you. Do you close at 8 tonight? caller: Yes, you’re good until then. receiver: I should be by before 7. | 0 |
caller: Your Netflix account’s at risk. Confirm payment information to avoid disruption. receiver: I’ll check my subscription through the app only. | 1 |
caller: This is your mortgage lender. Verify your account before we freeze your property. receiver: I’ll talk to my assigned agent if there's an actual concern. | 1 |
caller: Hi, I’m calling from Green Thumb Nursery. The flower seeds you ordered arrived. Would you like them delivered? receiver: I’ll pick them up on Saturday, thanks. | 0 |
caller: Internal Revenue informs you of a refund. receiver: Cool! What do I need to do? caller: Click the refund link and fill out your details. receiver: I think I’ll wait for a check. | 1 |
caller: Your pension has been suspended pending verification. Provide your details now. receiver: I’ll reach out to the pension office myself. | 1 |
caller: Your e-mail has been hacked. We can help you recover it if you give us your login. receiver: I’ll recover it myself via the official website. I won’t share my password. | 1 |
caller: Your computer has been infected! I can help clean your system right now if you give me remote access. receiver: How do you know my computer is infected? caller: Our monitoring shows suspicious activity from your IP. | 1 |
caller: I have a parcel for you. Pay the customs charge and confirm your details to receive it today. receiver: I’m not expecting anything. Who sent it? caller: The sender requested anonymity—it’s a surprise. Pay now to collect. | 1 |
caller: Hi there! This is Janet from the animal clinic. We wanted to remind you about Daisy’s vaccination appointment next week. receiver: Thanks, Janet. I have it on my calendar. | 0 |
caller: We’re offering COVID-19 refunds. Share your bank info to receive. receiver: I never heard of that. Please send me a letter if it’s genuine. | 1 |
caller: This is tech support. We detected hackers in your network, and we need your IP address to secure your connection. receiver: What company is this? | 1 |
caller: Hello, this is the school nurse. receiver: Hi, is everything okay? caller: Your son has a slight fever, but he’s resting. We thought you’d like to know. receiver: Thank you, I’ll come pick him up. | 0 |
caller: Hi, this is Sara from Wilderness Outfitters. The tent you ordered has arrived. receiver: That’s great, I’ll pick it up today. | 0 |
caller: Hi, this is Taylor from Doggo Groomers. Your appointment is next Wednesday at 11 AM. receiver: Great, I’ll see you then! | 0 |
caller: COVID-19 relief funds available. To apply, send your ID and SSN. receiver: ID 7493021, SSN 710-49-3210. caller: Application received. | 1 |
caller: Your student loan can be forgiven for a small fee. Let me explain the process. receiver: I’ll look into official channels for loan forgiveness. Goodbye. | 1 |
caller: Hello, you could win $1,000 with an immediate survey! Provide your email and credit card for the reward. receiver: Why do you need my card? caller: For secure processing—we won’t charge. | 1 |
caller: Hello, this is Eric from the post office. receiver: Hi Eric. caller: I wanted to let you know we have a registered letter waiting for you at our branch. receiver: Thank you, I’ll come by after work. | 0 |
caller: Hey, it’s Sam from Marketing. The meeting’s been rescheduled to 3. receiver: Thanks, Sam. I’ll update my calendar. | 0 |
caller: Good morning, Emily. This is Tom from the Science Department. Could you send me the slides for Thursday’s lecture? receiver: Sure, I’ll send them over this afternoon. caller: Thanks a lot! | 0 |
caller: I’m calling from tech support to fix your router. Share your admin password for remote access. receiver: I’ll call my provider directly for technical support. | 1 |
caller: We have exclusive crypto investment opportunities. Start with just $500 now. receiver: Can you provide legitimacy proof before I consider? | 1 |
caller: Hello, this is the IRS. We have detected discrepancies in your recent tax filings. Can you confirm your social security number for verification? receiver: Wait, the IRS never calls me directly. I think I’ll hang up and call the official number myself. | 1 |
caller: Hello Mr. Peters, this is the high school office. School will open two hours late tomorrow due to weather. receiver: Thanks for keeping us informed. | 0 |
caller: Your identity is being used for fraudulent activities. We must verify your identity urgently. receiver: How do I do that? caller: Email us a copy of your driver’s license and a utility bill. receiver: I’ll report this to the police. | 1 |
caller: Your Netflix subscription is suspended. Please update your billing information with me to restore service. receiver: How did you get my number? caller: You registered it with Netflix. Let’s update your card details now. receiver: I’m not comfortable sharing that over the phone. | 1 |
caller: Hey, Jake, it’s Olivia. Do you remember the book I lent you last month? receiver: Hi, Olivia! Yes, I’ve actually just finished reading it. Should I bring it to the office tomorrow? caller: That’d be great, thanks! | 0 |
caller: Hi, this is Tony from Eastside Hardware. Your special order faucet has arrived. receiver: That’s great news! I’ll be there this evening to pick it up. | 0 |
caller: Hi, it’s Ashley from the animal hospital. Just letting you know that Stitch is ready to be picked up after his dental this morning. receiver: Thank you so much, Ashley. I’ll come by shortly. | 0 |
caller: I’m from Amazon billing team. You have a pending payment. Let’s resolve this now with your card details. receiver: I’ll log in to my Amazon account and check directly. | 1 |
caller: Your health insurance policy is under review. Confirm identity and banking info for updates. receiver: What’s the policy number you have? caller: This is a bulk process covering lots of policies. | 1 |
caller: You’ve missed jury duty and face a fine. Please pay online now or risk legal action. receiver: Missed jury duty? I never received any notification about this. | 1 |
caller: Amazon is offering you a part-time job. Just enter your bank info and start working. receiver: Is there an official Amazon site I can visit to apply? | 1 |
caller: Hi, is Lisa there? receiver: Speaking! caller: Lisa, your order at SweetCake Bakery’s ready for pickup any time today. receiver: Awesome, I’ll stop by before closing. | 0 |
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