query stringlengths 18 60 | intent stringclasses 5
values | language stringclasses 4
values | category stringclasses 5
values |
|---|---|---|---|
Refund kab milega? | refund | Hindi | ecommerce |
My payment failed but money deducted | payment_issue | English | banking |
Order abhi tak deliver nahi hua | delivery_issue | Hinglish | ecommerce |
Mera account block ho gaya hai | account_issue | Hindi | banking |
Delivery late kyun hai? | complaint | Hinglish | ecommerce |
Paise kat gaye par recharge nahi hua | payment_issue | Hindi | telecom |
Mera refund kado milega? | refund | Punjabi | ecommerce |
How do I reset my account password? | account_issue | English | technology |
Recharge successful dikh raha hai but service chalu nahi hui | complaint | Hinglish | telecom |
Mera order cancel ho gaya without reason | complaint | Hindi | ecommerce |
Payment ho gaya par ticket book nahi hui | payment_issue | Hinglish | travel |
Mera bank account access nahi ho raha | account_issue | Hindi | banking |
Order return request ka status kya hai? | refund | Hinglish | ecommerce |
Parcel ajj tak nahi aaya | delivery_issue | Punjabi | ecommerce |
Why was my payment declined? | payment_issue | English | banking |
Mera SIM activate nahi hua | account_issue | Hindi | telecom |
Refund request submit kar di hai, ab kya hoga? | refund | Hindi | ecommerce |
Delivery address galat update ho gaya | account_issue | Hinglish | ecommerce |
Booking confirmation email nahi aayi | complaint | Hindi | travel |
My order shows delivered but I did not receive it | delivery_issue | English | ecommerce |
Mera UPI payment pending dikha raha hai | payment_issue | Hindi | banking |
Account verification OTP nahi aa raha | account_issue | Hinglish | technology |
Recharge fail ho gaya but amount deducted | payment_issue | Hinglish | telecom |
Meri flight booking cancel ho gayi | complaint | Hindi | travel |
Refund process kiven hovega? | refund | Punjabi | ecommerce |
Order tracking update nahi ho raha | delivery_issue | Hinglish | ecommerce |
My account has been locked after multiple login attempts | account_issue | English | technology |
Late delivery de karke complaint karni hai | complaint | Punjabi | ecommerce |
Payment do baar deduct ho gaya | payment_issue | Hindi | banking |
Meri train ticket waitlist par hai, kya karu? | complaint | Hinglish | travel |
Return pickup abhi tak schedule nahi hui | refund | Hindi | ecommerce |
Mera package wrong address te chala gaya | delivery_issue | Punjabi | ecommerce |
Why is my recharge still pending? | payment_issue | English | telecom |
App login nahi ho raha after update | account_issue | Hinglish | technology |
Order delay de bare complaint karni hai | complaint | Punjabi | ecommerce |
Refund amount mere account vich nahi aaya | refund | Punjabi | banking |
Money deducted but cab booking failed | payment_issue | English | travel |
Mera internet plan activate nahi hua | account_issue | Hindi | telecom |
Item delivered damaged hai | complaint | Hinglish | ecommerce |
Courier status out for delivery hai but parcel nahi mila | delivery_issue | Hindi | ecommerce |
Mera wallet balance update nahi hua | payment_issue | Hindi | ecommerce |
Multilingual Customer Support Intent Dataset for Indian Contexts
Overview
This dataset contains multilingual customer support queries across Indian contexts including ecommerce, banking, telecom, travel, and technology.
Features
- Multilingual: English, Hindi, Hinglish, Punjabi
- Intent labeled (refund, payment_issue, account_issue, delivery_issue, complaint)
- Real-world customer queries
Use Cases
- Customer support chatbots
- Intent classification models
- Multilingual NLP systems
Motivation
Many AI systems lack support for multilingual customer interactions in India. This dataset helps improve AI understanding for real-world support queries in low-resource languages.
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