text stringlengths 13 409 | category stringclasses 77
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|---|---|
When are you going to activate my card? | 0 |
My cash withdrawal says pending, why? | 46 |
I no longer want this can i cancel my purchase? | 52 |
I am out of money in my account and I was wondering if I could do a bank transfer is put more in it? | 65 |
Is it possible to change my PIN? | 21 |
When can I expect my card? I live in the US. | 12 |
Do you have an age requirement when opening an account with your service? | 1 |
Why am I being charged to withdrawal money? | 19 |
Is there something wrong with my ATM Card? Tried using it earlier and it did not work. | 26 |
Why is the cash not showing in my account for the check I deposited? | 6 |
Does the app allow for exchanges between currencies? | 33 |
Can I track my card while it is in the process of delivery? | 11 |
Will I be charged to top off my account? | 56 |
I bought something with my card and I was charged a fee | 15 |
So, the card PIN? | 38 |
Does my top up and apple pay work together? | 2 |
Are there steps to see where my funds come from? | 70 |
I am blocked now because I entered the wrong pin, need help. | 49 |
Is there a charge for getting my money? | 56 |
Why does a cash withdrawal show as pending? | 46 |
When I got cash, my exchange rate was off. | 76 |
the exchange rate is wrong from something I got in another country | 17 |
I live in the US and I would like to get a card. How do I go about getting one? | 24 |
There is a payment that has not processed. | 45 |
I'd like to have extra cards. Will I have to pay for that? | 39 |
How can I cancel a transfer I made | 8 |
Do you receive SWIFT transfers? | 56 |
Can I write a cheque to top up? | 58 |
Is something wrong with my account, my balance didn't change after I transferred some money | 5 |
I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result! | 27 |
Could you assist me in finding my lost card? | 41 |
What steps do I take to unblock my PIN? | 49 |
Do you charge extra for topping up with a debit or credit card? | 57 |
Why is my deposit still pending? | 6 |
What does it mean if it says my card payment has been cancelled? | 53 |
The ATM didn't give me the amount I asked for | 75 |
How to receive transfers from my employer when I get paid in GBP? | 50 |
I got some cash in the ATM but its still pending | 46 |
Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me. | 45 |
How long does it take to show a deposit I made to my balance? | 6 |
What ATMs will allow me to change my PIN? | 21 |
I got a new card and can't find where to link it. | 13 |
There is a single payment on my card which shows as pending. | 45 |
I'm interested in using fiat currencies, which do you support? | 36 |
I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually? | 51 |
I believe my exchange rate is incorrect | 76 |
I put some money in my account the other day and it's not gone in yet, can you help with this? | 6 |
I am looking to change my adress. | 30 |
Help me cancel a transaction. | 8 |
When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount. | 75 |
The exchange rate for my withdrawal was wrong. | 76 |
Why has my money disappeared? I topped up earlier and seen it was there and had went through. What seems to be the problem? | 61 |
Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check? | 66 |
Can I add money to my account via bank transfer? | 65 |
How many days do I have to wait for the transfer to reach my account? | 67 |
What is the expected delivery date of my card? | 11 |
Can I use my social security card as a form of identity? | 69 |
What currencies do you accept to add money? | 54 |
My card is stuck in an ATM machine, how do I get it back quickly? | 18 |
my card was refused, why? | 25 |
Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour. | 47 |
Do you supply both Visa and Mastercard? | 73 |
I'm using the app and I noticed a payment that I didn't make. | 16 |
Do you support all countries? | 24 |
How can I top up my account with a cheque? | 58 |
This morning, I tried to send money to my friends several times but each time the transfer fails. Why does it keep failing? The transfer gets rejected but I do not know what is causing it to be rejected. | 35 |
May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please? | 25 |
A fee came along with me paying with card | 15 |
Why did the ATM cancel my transaction | 26 |
Card has been received, how will it show up on the app? | 13 |
What do I do if there is an electronic debit that is not correct? | 28 |
You can activate your card in a few seconds by going to account, hitting activate, and just following the directions. | 0 |
Are there any reasons that my identity wouldn't be accepted even though everything I've provided is factual? | 68 |
Canceling my order is what I need to do right now. | 52 |
There's a card payment I didn't make | 16 |
Can I exchange currency for different types? | 33 |
Can I use my American Express card to add money into my account? | 54 |
The app isn't letting me log in, but my info is correct. | 68 |
How do I know if I will get my card, or if it is lost? | 11 |
My card payment's cancelled | 53 |
I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do? | 51 |
Where in the app do I go to verify my identity? | 69 |
My transaction is on the wrong account. | 8 |
What fees are charged when I top up | 57 |
Will you charge me for exchanging foreign currencies? | 31 |
I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on? | 64 |
How long does it take to recieve my new card? | 11 |
I requested money from the ATM and it didn't give me as much as I requested. | 75 |
I did a money transaction and the recipient doesn't see it | 66 |
What types of foreign money can be used with this service.? | 36 |
Where do my fund come from? | 70 |
The app says I got cash from an ATM but I didn't | 20 |
How long does a transfer from the US take? | 67 |
Can I top-up via Apple Pay? | 2 |
I can't get my virtual card to work. | 72 |
What are the currencies and cards that are supported with my account? | 54 |
There is a payment that I made that hasn't gone through yet. | 45 |
When I went to $100, all the machine would give me was $20. | 75 |
How do I dispute a direct debit transaction? | 28 |
Can you tell me how to locate my PIN? | 38 |
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