grievance_id int64 1 12.5k | submission_date stringdate 2024-01-01 00:00:00 2026-09-30 00:00:00 | category stringclasses 25
values | subcategory stringclasses 125
values | department stringclasses 25
values | grievance_text stringlengths 387 571 | state stringclasses 22
values | district stringclasses 30
values | city stringclasses 30
values | locality stringclasses 30
values | channel stringclasses 6
values | priority stringclasses 3
values | status stringclasses 4
values | resolution_status stringclasses 10
values | days_open int64 0 45 |
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1 | 01-01-2024 | Roads and Public Works | Pothole or damaged road | Public Works Department / Local Roads Office | The public works department / local roads office is requested to review pothole or damaged road in Nazarbad, Mysuru, Karnataka. A deep pothole has developed near the bus stop. The issue is creating difficulty for residents who rely on timely service. I first sought help last week through Web portal, but the matter is s... | Karnataka | Mysuru | Mysuru | Nazarbad | Mobile app | Medium | Resolved | Service restored | 28 |
2 | 01-01-2024 | Electricity and Street Lighting | Power interruption | State Electricity Utility / Municipal Lighting Office | The state electricity utility / municipal lighting office is requested to review power interruption in Patamata, Vijayawada, Andhra Pradesh. The announced restoration time has passed without an update. The issue is creating difficulty for residents who rely on timely service. I first sought help last week through Writt... | Andhra Pradesh | Vijayawada | Vijayawada | Patamata | Mobile app | Medium | In progress | Pending review | 39 |
3 | 01-01-2024 | Public Transport | Bus stop facilities | State Transport Department / City Transit Authority | The state transport department / city transit authority is requested to review bus stop facilities in Velachery, Chennai, Tamil Nadu. The stop has no clear sign after recent road work. The issue is creating difficulty for residents who rely on timely service. I first sought help yesterday through Written submission, bu... | Tamil Nadu | Chennai | Chennai | Velachery | Telephone helpline | Low | In progress | Pending review | 7 |
4 | 01-01-2024 | Public Transport | Ticketing or pass | State Transport Department / City Transit Authority | This complaint concerns the application for a student travel pass has no status update in Panchavati, Nashik, Maharashtra. The concern falls under ticketing or pass. The delay is affecting routine access to a public service. Despite contacting the help desk through Email yesterday, I do not know when the matter will be... | Maharashtra | Nashik | Nashik | Panchavati | Mobile app | Low | In progress | Pending review | 32 |
5 | 01-01-2024 | Public Distribution System | Ration entitlement or quantity | Food and Civil Supplies Department | Please review an unresolved public-service issue involving ration entitlement or quantity at Gandhi Nagar, Jammu, Jammu and Kashmir. The ration shop could not explain a short issue against the card record. The matter was raised through Mobile app yesterday; the service issue is still unresolved. People who depend on th... | Jammu and Kashmir | Jammu | Jammu | Gandhi Nagar | Written submission | High | In progress | Pending review | 43 |
6 | 01-01-2024 | Municipal Services | Street vending or market facilities | Municipal Corporation / Urban Local Body | The municipal corporation / urban local body is requested to review street vending or market facilities in Raipur Road, Dehradun, Uttarakhand. The market access path is obstructed by uncollected material. The delay is affecting routine access to a public service. I first sought help about ten days ago through Email, bu... | Uttarakhand | Dehradun | Dehradun | Raipur Road | Mobile app | High | Closed | No further action recorded | 14 |
7 | 01-01-2024 | Rural Development | Rural drinking water service | Rural Development Department / Gram Panchayat | At Yelahanka, Bengaluru, Karnataka, the public hand pump needs repair. I am raising this under rural development for the rural development department / gram panchayat. I previously contacted the office through Written submission yesterday, but have not received a clear update. The matter has continued for ten days. Thi... | Karnataka | Bengaluru | Bengaluru | Yelahanka | Mobile app | Low | Open | Pending review | 25 |
8 | 01-01-2024 | Rural Development | Rural employment record | Rural Development Department / Gram Panchayat | Kindly look into rural employment record at Vijay Nagar, Indore, Madhya Pradesh. The work demand entry has no status update. I have not been able to obtain a resolution after seeking assistance through Web portal about ten days ago. The issue is creating difficulty for residents who rely on timely service. The issue ha... | Madhya Pradesh | Indore | Indore | Vijay Nagar | Mobile app | Medium | In progress | Pending review | 6 |
9 | 01-01-2024 | Housing and Urban Development | Public housing application | Housing Board / Urban Development Department | I request assistance from the concerned office for the applicant has not received a status on the waiting list entry in Aliganj, Lucknow, Uttar Pradesh. The concern falls under public housing application. The delay is affecting routine access to a public service. I have not been able to obtain a resolution after seekin... | Uttar Pradesh | Lucknow | Lucknow | Aliganj | Written submission | Medium | Open | Pending review | 23 |
10 | 01-01-2024 | Labour and Employment | Public employment scheme record | Labour Department / Employment Exchange | I request assistance from the concerned office for public employment scheme record at Raipur Road, Dehradun, Uttarakhand. The work attendance entry needs verification. I previously contacted the office through Email earlier this month, but have not received a clear update. People who depend on this service are facing a... | Uttarakhand | Dehradun | Dehradun | Raipur Road | Mobile app | Medium | In progress | Pending review | 44 |
11 | 02-01-2024 | Sanitation and Solid Waste | Missed waste collection | Urban Local Body / Sanitation Department | At Yelahanka, Bengaluru, Karnataka, segregated household waste is being left at the collection point. I am raising this under sanitation and solid waste for the urban local body / sanitation department. I have not been able to obtain a resolution after seeking assistance through Web portal yesterday. The matter has con... | Karnataka | Bengaluru | Bengaluru | Yelahanka | Email | Medium | In progress | Pending review | 27 |
12 | 02-01-2024 | Sanitation and Solid Waste | Public toilet maintenance | Urban Local Body / Sanitation Department | This complaint concerns the public toilet has no regular cleaning schedule in Sigra, Varanasi, Uttar Pradesh. The concern falls under public toilet maintenance. This has disrupted essential work for residents in the area. Despite contacting the help desk through Email about ten days ago, I do not know when the matter w... | Uttar Pradesh | Varanasi | Varanasi | Sigra | Email | Medium | In progress | Pending review | 10 |
13 | 02-01-2024 | Public Transport | Ticketing or pass | State Transport Department / City Transit Authority | At Raipur Road, Dehradun, Uttarakhand, a travel pass renewal has not appeared in the account. I am raising this under public transport for the state transport department / city transit authority. Despite contacting the help desk through Mobile app last week, I do not know when the matter will be addressed. The matter h... | Uttarakhand | Dehradun | Dehradun | Raipur Road | Email | Low | Resolved | Service restored | 6 |
14 | 02-01-2024 | Land and Revenue | Land office service delay | Revenue Department / Land Records Office | The revenue department / land records office is requested to review land office service delay in Kankarbagh, Patna, Bihar. A public land record appointment was postponed without a revised date. A clear update would help affected residents plan their next steps. I first sought help three days ago through Written submiss... | Bihar | Patna | Patna | Kankarbagh | Email | Low | Resolved | Request forwarded | 2 |
15 | 02-01-2024 | Housing and Urban Development | Allocation or possession record | Housing Board / Urban Development Department | At Harmu, Ranchi, Jharkhand, the applicant seeks an update about a pending housing allotment entry. I am raising this under housing and urban development for the housing board / urban development department. I previously contacted the office through Telephone helpline yesterday, but have not received a clear update. Th... | Jharkhand | Ranchi | Ranchi | Harmu | Telephone helpline | Low | Resolved | Information provided | 15 |
16 | 02-01-2024 | Telecom and Digital Public Services | Digital payment or receipt | IT Department / Public Digital Services Cell | I am seeking a status update regarding the transaction appears successful but the service record remains unpaid in Yelahanka, Bengaluru, Karnataka. The concern falls under digital payment or receipt. A clear update would help affected residents plan their next steps. The matter was raised through Mobile app last week; ... | Karnataka | Bengaluru | Bengaluru | Yelahanka | Written submission | Medium | In progress | Pending review | 23 |
17 | 02-01-2024 | Banking and Financial Inclusion | Public bank account service | Public Sector Bank / Financial Inclusion Office | The public sector bank / financial inclusion office is requested to review public bank account service in Sarabha Nagar, Ludhiana, Punjab. The applicant needs clarification about a pending account correction. This has disrupted essential work for residents in the area. I first sought help three days ago through Written... | Punjab | Ludhiana | Ludhiana | Sarabha Nagar | Email | Low | Open | Pending review | 32 |
18 | 03-01-2024 | Water Supply and Irrigation | Water connection or meter | Public Health Engineering / Water Resources | I am seeking a status update regarding water connection or meter at Raipur Road, Dehradun, Uttarakhand. A new household connection request has no inspection update. Despite contacting the help desk through Public help desk yesterday, I do not know when the matter will be addressed. This has disrupted essential work for... | Uttarakhand | Dehradun | Dehradun | Raipur Road | Written submission | Low | Resolved | Service restored | 10 |
19 | 03-01-2024 | Sanitation and Solid Waste | Drain cleaning | Urban Local Body / Sanitation Department | This complaint concerns drain cleaning at Patia, Bhubaneswar, Odisha. The roadside drain is blocked with accumulated silt. I have not been able to obtain a resolution after seeking assistance through Email three days ago. The issue is creating difficulty for residents who rely on timely service. The issue has continued... | Odisha | Bhubaneswar | Bhubaneswar | Patia | Written submission | Low | Resolved | Information provided | 7 |
20 | 03-01-2024 | Sanitation and Solid Waste | Drain cleaning | Urban Local Body / Sanitation Department | The urban local body / sanitation department is requested to review drain cleaning in Sarabha Nagar, Ludhiana, Punjab. A covered drain is overflowing after routine rainfall. The delay is affecting routine access to a public service. I first sought help earlier this month through Mobile app, but the matter is still open... | Punjab | Ludhiana | Ludhiana | Sarabha Nagar | Web portal | Low | In progress | Pending review | 2 |
21 | 03-01-2024 | Sanitation and Solid Waste | Public bin overflow | Urban Local Body / Sanitation Department | I request assistance from the concerned office for the community bin has remained full for several days in Kukatpally, Hyderabad, Telangana. The concern falls under public bin overflow. Several households have had to make repeated visits to seek help. The matter was raised through Public help desk about ten days ago; t... | Telangana | Hyderabad | Hyderabad | Kukatpally | Public help desk | Low | Open | Pending review | 6 |
22 | 03-01-2024 | Sanitation and Solid Waste | Drain cleaning | Urban Local Body / Sanitation Department | At Sanjauli, Shimla, Himachal Pradesh, water is backing up because the lane drain needs cleaning. I am raising this under sanitation and solid waste for the urban local body / sanitation department. I previously contacted the office through Written submission two weeks ago, but have not received a clear update. The mat... | Himachal Pradesh | Shimla | Shimla | Sanjauli | Written submission | Medium | Closed | Closed after review | 8 |
23 | 03-01-2024 | Electricity and Street Lighting | Streetlight outage | State Electricity Utility / Municipal Lighting Office | Please review an unresolved public-service issue involving the streetlight at the lane entrance is not working in Patia, Bhubaneswar, Odisha. The concern falls under streetlight outage. The delay is affecting routine access to a public service. Despite contacting the help desk through Web portal three days ago, I do no... | Odisha | Bhubaneswar | Bhubaneswar | Patia | Public help desk | Low | In progress | Pending review | 24 |
24 | 03-01-2024 | Electricity and Street Lighting | Billing or meter concern | State Electricity Utility / Municipal Lighting Office | I am submitting this grievance about billing or meter concern at Panchavati, Nashik, Maharashtra. The bill appears unusually high compared with recent readings. I have not been able to obtain a resolution after seeking assistance through Web portal earlier this month. Several households have had to make repeated visits... | Maharashtra | Nashik | Nashik | Panchavati | Written submission | Low | Resolved | Record corrected | 21 |
25 | 03-01-2024 | Public Distribution System | Fair price shop grievance | Food and Civil Supplies Department | The food and civil supplies department is requested to review fair price shop grievance in Sigra, Varanasi, Uttar Pradesh. The shop receipt does not clearly show the issued quantity. This has disrupted essential work for residents in the area. I first sought help last week through Written submission, but the matter is ... | Uttar Pradesh | Varanasi | Varanasi | Sigra | Mobile app | Medium | In progress | Pending review | 40 |
26 | 03-01-2024 | Public Distribution System | Ration shop access or hours | Food and Civil Supplies Department | The food and civil supplies department is requested to review ration shop access or hours in Kukatpally, Hyderabad, Telangana. The service counter was unavailable on the announced day. This has disrupted essential work for residents in the area. I first sought help earlier this month through Email, but the matter is st... | Telangana | Hyderabad | Hyderabad | Kukatpally | Telephone helpline | Low | Resolved | Action taken | 8 |
27 | 03-01-2024 | Public Distribution System | Ration card correction | Food and Civil Supplies Department | I request assistance from the concerned office for ration card correction at Kankarbagh, Patna, Bihar. A name correction request has not been reflected in the ration card. I previously contacted the office through Public help desk three days ago, but have not received a clear update. This has disrupted essential work f... | Bihar | Patna | Patna | Kankarbagh | Public help desk | Low | In progress | Pending review | 16 |
28 | 03-01-2024 | Public Health and Hospitals | Health scheme or referral | Public Health Department / Government Hospital | I am seeking a status update regarding health scheme or referral at Shankar Nagar, Raipur, Chhattisgarh. The scheme desk has not clarified the status of a submitted request. I have not been able to obtain a resolution after seeking assistance through Web portal about ten days ago. Several households have had to make re... | Chhattisgarh | Raipur | Raipur | Shankar Nagar | Written submission | Low | Closed | Closed after review | 5 |
29 | 03-01-2024 | Education and Scholarships | School infrastructure | School Education Department / Scholarship Office | I am submitting this grievance about school infrastructure at Nazarbad, Mysuru, Karnataka. A classroom repair request is pending before the term begins. I previously contacted the office through Email two weeks ago, but have not received a clear update. A clear update would help affected residents plan their next steps... | Karnataka | Mysuru | Mysuru | Nazarbad | Web portal | Medium | Closed | No further action recorded | 20 |
30 | 03-01-2024 | Education and Scholarships | Scholarship delay | School Education Department / Scholarship Office | This complaint concerns the scholarship application remains pending after document verification in Yelahanka, Bengaluru, Karnataka. The concern falls under scholarship delay. People who depend on this service are facing avoidable inconvenience. I have not been able to obtain a resolution after seeking assistance throug... | Karnataka | Bengaluru | Bengaluru | Yelahanka | Public help desk | High | Resolved | Action taken | 2 |
31 | 03-01-2024 | Municipal Services | Street vending or market facilities | Municipal Corporation / Urban Local Body | I am submitting this grievance about street vending or market facilities at Shankar Nagar, Raipur, Chhattisgarh. The public market waste area needs scheduled cleaning. The matter was raised through Written submission yesterday; the service issue is still unresolved. A clear update would help affected residents plan the... | Chhattisgarh | Raipur | Raipur | Shankar Nagar | Public help desk | Medium | Open | Pending review | 22 |
32 | 03-01-2024 | Municipal Services | Public park maintenance | Municipal Corporation / Urban Local Body | The municipal corporation / urban local body is requested to review public park maintenance in Panchavati, Nashik, Maharashtra. The walking path in the park is damaged. Several households have had to make repeated visits to seek help. I first sought help three days ago through Web portal, but the matter is still open. ... | Maharashtra | Nashik | Nashik | Panchavati | Email | Medium | In progress | Pending review | 5 |
33 | 03-01-2024 | Pensions | Pension application status | Social Justice / Pension Services Department | At Adajan, Surat, Gujarat, the applicant has not received confirmation of the application review. I am raising this under pensions for the social justice / pension services department. I previously contacted the office through Written submission about ten days ago, but have not received a clear update. The matter has c... | Gujarat | Surat | Surat | Adajan | Email | Medium | Open | Pending review | 31 |
34 | 03-01-2024 | Pensions | Pension application status | Social Justice / Pension Services Department | The social justice / pension services department is requested to review pension application status in Panchavati, Nashik, Maharashtra. The applicant has not received confirmation of the application review. The issue is creating difficulty for residents who rely on timely service. I first sought help last week through P... | Maharashtra | Nashik | Nashik | Panchavati | Written submission | Medium | Resolved | Information provided | 17 |
35 | 03-01-2024 | Housing and Urban Development | Allocation or possession record | Housing Board / Urban Development Department | Kindly look into allocation or possession record at Rohini, New Delhi, Delhi. The possession letter request has no acknowledgement. The matter was raised through Email yesterday; the service issue is still unresolved. The issue is creating difficulty for residents who rely on timely service. The issue has continued for... | Delhi | New Delhi | New Delhi | Rohini | Mobile app | Medium | Open | Pending review | 29 |
36 | 03-01-2024 | Labour and Employment | Employment exchange record | Labour Department / Employment Exchange | Please review an unresolved public-service issue involving the registration renewal remains pending after submission in Sarabha Nagar, Ludhiana, Punjab. The concern falls under employment exchange record. The issue is creating difficulty for residents who rely on timely service. I made an earlier request through Web po... | Punjab | Ludhiana | Ludhiana | Sarabha Nagar | Web portal | Low | Resolved | Request forwarded | 30 |
37 | 04-01-2024 | Electricity and Street Lighting | Billing or meter concern | State Electricity Utility / Municipal Lighting Office | I request assistance from the concerned office for the displayed meter reading needs a verification visit in Patamata, Vijayawada, Andhra Pradesh. The concern falls under billing or meter concern. People who depend on this service are facing avoidable inconvenience. The matter was raised through Written submission earl... | Andhra Pradesh | Vijayawada | Vijayawada | Patamata | Written submission | Medium | Resolved | Information provided | 14 |
38 | 04-01-2024 | Education and Scholarships | Scholarship delay | School Education Department / Scholarship Office | I am submitting this grievance about scholarship delay at Raipur Road, Dehradun, Uttarakhand. The award status has not changed since the published review date. I made an earlier request through Mobile app about ten days ago and would appreciate a response on its status. Several households have had to make repeated visi... | Uttarakhand | Dehradun | Dehradun | Raipur Road | Email | Medium | Closed | No further action recorded | 8 |
39 | 04-01-2024 | Pensions | Pension record correction | Social Justice / Pension Services Department | This complaint concerns pension record correction at Patamata, Vijayawada, Andhra Pradesh. The bank or beneficiary detail correction has not appeared in the pension record. The matter was raised through Written submission two weeks ago; the service issue is still unresolved. A clear update would help affected residents... | Andhra Pradesh | Vijayawada | Vijayawada | Patamata | Mobile app | Low | Resolved | Service restored | 8 |
40 | 04-01-2024 | Social Welfare Benefits | Benefit application delay | Social Welfare Department / District Welfare Office | The social welfare department / district welfare office is requested to review benefit application delay in Shankar Nagar, Raipur, Chhattisgarh. The applicant has not received a decision or document request. The issue is creating difficulty for residents who rely on timely service. I first sought help three days ago th... | Chhattisgarh | Raipur | Raipur | Shankar Nagar | Web portal | Low | In progress | Pending review | 11 |
41 | 04-01-2024 | Housing and Urban Development | Housing repair or maintenance | Housing Board / Urban Development Department | The housing board / urban development department is requested to review housing repair or maintenance in Panchavati, Nashik, Maharashtra. The building lift maintenance request has no service update. The issue is creating difficulty for residents who rely on timely service. I first sought help three days ago through Mob... | Maharashtra | Nashik | Nashik | Panchavati | Email | Medium | Open | Pending review | 14 |
42 | 04-01-2024 | Women and Child Development | Child nutrition service | Women and Child Development Department | This complaint concerns the community nutrition centre did not display its service schedule in Kankarbagh, Patna, Bihar. The concern falls under child nutrition service. A clear update would help affected residents plan their next steps. I have not been able to obtain a resolution after seeking assistance through Web p... | Bihar | Patna | Patna | Kankarbagh | Mobile app | High | Open | Pending review | 39 |
43 | 04-01-2024 | Consumer Affairs | Public distribution or service complaint | Consumer Affairs Department / Legal Metrology Office | Kindly look into the complaint record does not show the assigned review office in Vijay Nagar, Indore, Madhya Pradesh. The concern falls under public distribution or service complaint. The issue is creating difficulty for residents who rely on timely service. The matter was raised through Web portal yesterday; the serv... | Madhya Pradesh | Indore | Indore | Vijay Nagar | Telephone helpline | Medium | In progress | Pending review | 42 |
44 | 04-01-2024 | Environment and Pollution | Tree or green space maintenance | State Pollution Control Board / Environment Department | At Sarabha Nagar, Ludhiana, Punjab, the public green space needs a scheduled maintenance visit. I am raising this under environment and pollution for the state pollution control board / environment department. The matter was raised through Web portal about ten days ago; the service issue is still unresolved. The matter... | Punjab | Ludhiana | Ludhiana | Sarabha Nagar | Email | Low | Open | Pending review | 43 |
45 | 04-01-2024 | Environment and Pollution | Water body or pollution concern | State Pollution Control Board / Environment Department | The state pollution control board / environment department is requested to review water body or pollution concern in Kukatpally, Hyderabad, Telangana. The reported discharge point needs a public authority review. People who depend on this service are facing avoidable inconvenience. I first sought help about ten days ag... | Telangana | Hyderabad | Hyderabad | Kukatpally | Email | Medium | Resolved | Request forwarded | 24 |
46 | 04-01-2024 | Telecom and Digital Public Services | Application status or data sync | IT Department / Public Digital Services Cell | Kindly look into application status or data sync at Kolar Road, Bhopal, Madhya Pradesh. The application status differs between the portal and help desk. I previously contacted the office through Email about ten days ago, but have not received a clear update. The issue is creating difficulty for residents who rely on ti... | Madhya Pradesh | Bhopal | Bhopal | Kolar Road | Written submission | Low | Closed | Closed after review | 30 |
47 | 05-01-2024 | Water Supply and Irrigation | Water connection or meter | Public Health Engineering / Water Resources | I am seeking a status update regarding the meter reading does not appear to match the recorded consumption in Patamata, Vijayawada, Andhra Pradesh. The concern falls under water connection or meter. The issue is creating difficulty for residents who rely on timely service. The matter was raised through Written submissi... | Andhra Pradesh | Vijayawada | Vijayawada | Patamata | Email | Medium | Resolved | Action taken | 8 |
48 | 05-01-2024 | Public Distribution System | Fair price shop grievance | Food and Civil Supplies Department | I request assistance from the concerned office for fair price shop grievance at Maninagar, Ahmedabad, Gujarat. The displayed stock information differs from what was available. I made an earlier request through Telephone helpline two weeks ago and would appreciate a response on its status. This has disrupted essential w... | Gujarat | Ahmedabad | Ahmedabad | Maninagar | Mobile app | Medium | In progress | Pending review | 14 |
49 | 05-01-2024 | Police and Public Safety | Public safety hazard | State Police / Public Safety Office | I am submitting this grievance about a damaged barrier leaves an open hazard beside the public road in Behala, Kolkata, West Bengal. The concern falls under public safety hazard. People who depend on this service are facing avoidable inconvenience. Despite contacting the help desk through Written submission earlier thi... | West Bengal | Kolkata | Kolkata | Behala | Written submission | Low | Resolved | Record corrected | 13 |
50 | 05-01-2024 | Municipal Services | Public park maintenance | Municipal Corporation / Urban Local Body | At Behala, Kolkata, West Bengal, the public park equipment needs repair. I am raising this under municipal services for the municipal corporation / urban local body. The matter was raised through Web portal three days ago; the service issue is still unresolved. The matter has continued for two weeks. The issue is creat... | West Bengal | Kolkata | Kolkata | Behala | Email | Medium | Resolved | Service restored | 4 |
51 | 05-01-2024 | Land and Revenue | Survey or boundary request | Revenue Department / Land Records Office | I am seeking a status update regarding the boundary measurement application remains unassigned in Adajan, Surat, Gujarat. The concern falls under survey or boundary request. This has disrupted essential work for residents in the area. The matter was raised through Mobile app three days ago; the service issue is still u... | Gujarat | Surat | Surat | Adajan | Email | Medium | Resolved | Record corrected | 15 |
52 | 05-01-2024 | Agriculture and Farmer Support | Farm record or benefit correction | Agriculture Department / Farmer Services Office | At Velachery, Chennai, Tamil Nadu, the farm record has an unresolved acreage entry. I am raising this under agriculture and farmer support for the agriculture department / farmer services office. Despite contacting the help desk through Mobile app earlier this month, I do not know when the matter will be addressed. The... | Tamil Nadu | Chennai | Chennai | Velachery | Mobile app | High | Resolved | Record corrected | 12 |
53 | 05-01-2024 | Housing and Urban Development | Housing scheme correction | Housing Board / Urban Development Department | I am submitting this grievance about housing scheme correction at Rohini, New Delhi, Delhi. The applicant needs clarification on a document status in the housing scheme. I have not been able to obtain a resolution after seeking assistance through Telephone helpline about ten days ago. Several households have had to mak... | Delhi | New Delhi | New Delhi | Rohini | Telephone helpline | Medium | Open | Pending review | 39 |
54 | 05-01-2024 | Taxation and Local Fees | Property tax record | State Tax Department / Municipal Revenue Office | At Shankar Nagar, Raipur, Chhattisgarh, the applicant seeks review of a property tax correction request. I am raising this under taxation and local fees for the state tax department / municipal revenue office. The matter was raised through Web portal three days ago; the service issue is still unresolved. The matter has... | Chhattisgarh | Raipur | Raipur | Shankar Nagar | Public help desk | Medium | In progress | Pending review | 15 |
55 | 05-01-2024 | Environment and Pollution | Water body or pollution concern | State Pollution Control Board / Environment Department | I am seeking a status update regarding water body or pollution concern at Shankar Nagar, Raipur, Chhattisgarh. The water quality inspection request has no update. Despite contacting the help desk through Written submission last week, I do not know when the matter will be addressed. Several households have had to make r... | Chhattisgarh | Raipur | Raipur | Shankar Nagar | Telephone helpline | High | Open | Pending review | 28 |
56 | 05-01-2024 | Banking and Financial Inclusion | Direct benefit transfer query | Public Sector Bank / Financial Inclusion Office | I request assistance from the concerned office for the benefit transfer status needs to be checked against the submitted record in Patia, Bhubaneswar, Odisha. The concern falls under direct benefit transfer query. Several households have had to make repeated visits to seek help. I previously contacted the office throug... | Odisha | Bhubaneswar | Bhubaneswar | Patia | Public help desk | Medium | Resolved | Service restored | 20 |
57 | 06-01-2024 | Water Supply and Irrigation | Water connection or meter | Public Health Engineering / Water Resources | I request assistance from the concerned office for water connection or meter at Kukatpally, Hyderabad, Telangana. A new household connection request has no inspection update. Despite contacting the help desk through Public help desk two weeks ago, I do not know when the matter will be addressed. Several households have... | Telangana | Hyderabad | Hyderabad | Kukatpally | Email | Medium | In progress | Pending review | 7 |
58 | 06-01-2024 | Roads and Public Works | Public works quality or delay | Public Works Department / Local Roads Office | The public works department / local roads office is requested to review public works quality or delay in Kankarbagh, Patna, Bihar. The work site has been unattended for several days. The delay is affecting routine access to a public service. I first sought help two weeks ago through Web portal, but the matter is still ... | Bihar | Patna | Patna | Kankarbagh | Telephone helpline | Medium | In progress | Pending review | 32 |
59 | 06-01-2024 | Electricity and Street Lighting | New connection delay | State Electricity Utility / Municipal Lighting Office | The state electricity utility / municipal lighting office is requested to review new connection delay in Adajan, Surat, Gujarat. The applicant has not received a clear estimate for connection work. This has disrupted essential work for residents in the area. I first sought help last week through Mobile app, but the mat... | Gujarat | Surat | Surat | Adajan | Email | Medium | Resolved | Service restored | 16 |
60 | 06-01-2024 | Public Distribution System | Ration shop access or hours | Food and Civil Supplies Department | At Harmu, Ranchi, Jharkhand, the published opening schedule is not being followed consistently. I am raising this under public distribution system for the food and civil supplies department. I made an earlier request through Written submission two weeks ago and would appreciate a response on its status. The matter has ... | Jharkhand | Ranchi | Ranchi | Harmu | Written submission | Medium | Closed | No further action recorded | 24 |
61 | 06-01-2024 | Public Health and Hospitals | Diagnostic service access | Public Health Department / Government Hospital | The public health department / government hospital is requested to review diagnostic service access in Aliganj, Lucknow, Uttar Pradesh. The test report status is not available through the stated channel. This has disrupted essential work for residents in the area. I first sought help two weeks ago through Email, but th... | Uttar Pradesh | Lucknow | Lucknow | Aliganj | Web portal | High | Open | Pending review | 41 |
62 | 06-01-2024 | Public Health and Hospitals | Health scheme or referral | Public Health Department / Government Hospital | I am seeking a status update regarding health scheme or referral at Rohini, New Delhi, Delhi. The scheme desk has not clarified the status of a submitted request. I previously contacted the office through Telephone helpline yesterday, but have not received a clear update. People who depend on this service are facing av... | Delhi | New Delhi | New Delhi | Rohini | Email | Medium | Open | Pending review | 7 |
63 | 06-01-2024 | Education and Scholarships | Student support or examination | School Education Department / Scholarship Office | The school education department / scholarship office is requested to review student support or examination in Harmu, Ranchi, Jharkhand. The public examination centre information needs clarification. The issue is creating difficulty for residents who rely on timely service. I first sought help about ten days ago through... | Jharkhand | Ranchi | Ranchi | Harmu | Telephone helpline | Low | Open | Pending review | 24 |
64 | 06-01-2024 | Municipal Services | Public park maintenance | Municipal Corporation / Urban Local Body | This complaint concerns the walking path in the park is damaged in Rohini, New Delhi, Delhi. The concern falls under public park maintenance. A clear update would help affected residents plan their next steps. I made an earlier request through Web portal three days ago and would appreciate a response on its status. Ple... | Delhi | New Delhi | New Delhi | Rohini | Email | Low | In progress | Pending review | 35 |
65 | 06-01-2024 | Land and Revenue | Land office service delay | Revenue Department / Land Records Office | I request assistance from the concerned office for land office service delay at Patamata, Vijayawada, Andhra Pradesh. The office has not acknowledged the uploaded documents. Despite contacting the help desk through Telephone helpline last week, I do not know when the matter will be addressed. People who depend on this ... | Andhra Pradesh | Vijayawada | Vijayawada | Patamata | Written submission | Medium | In progress | Pending review | 2 |
66 | 06-01-2024 | Social Welfare Benefits | Welfare payment or service | Social Welfare Department / District Welfare Office | At Maninagar, Ahmedabad, Gujarat, the help desk has not explained the service delay. I am raising this under social welfare benefits for the social welfare department / district welfare office. Despite contacting the help desk through Public help desk about ten days ago, I do not know when the matter will be addressed.... | Gujarat | Ahmedabad | Ahmedabad | Maninagar | Web portal | Low | In progress | Pending review | 22 |
67 | 06-01-2024 | Agriculture and Farmer Support | Crop support application | Agriculture Department / Farmer Services Office | At Maninagar, Ahmedabad, Gujarat, the submitted farm details are still awaiting verification. I am raising this under agriculture and farmer support for the agriculture department / farmer services office. I previously contacted the office through Telephone helpline earlier this month, but have not received a clear upd... | Gujarat | Ahmedabad | Ahmedabad | Maninagar | Mobile app | Low | In progress | Pending review | 9 |
68 | 06-01-2024 | Agriculture and Farmer Support | Farm record or benefit correction | Agriculture Department / Farmer Services Office | The agriculture department / farmer services office is requested to review farm record or benefit correction in Sigra, Varanasi, Uttar Pradesh. The farm record has an unresolved acreage entry. The issue is creating difficulty for residents who rely on timely service. I first sought help last week through Public help de... | Uttar Pradesh | Varanasi | Varanasi | Sigra | Written submission | High | Open | Pending review | 6 |
69 | 06-01-2024 | Identity, Certificates and Civil Registration | Birth or death certificate | District Administration / Citizen Services Office | At Kolar Road, Bhopal, Madhya Pradesh, the applicant has not received a collection update. I am raising this under identity, certificates and civil registration for the district administration / citizen services office. I previously contacted the office through Mobile app two weeks ago, but have not received a clear up... | Madhya Pradesh | Bhopal | Bhopal | Kolar Road | Telephone helpline | Medium | In progress | Pending review | 10 |
70 | 06-01-2024 | Taxation and Local Fees | Property tax record | State Tax Department / Municipal Revenue Office | I am seeking a status update regarding the applicant seeks review of a property tax correction request in Sardarpura, Jodhpur, Rajasthan. The concern falls under property tax record. People who depend on this service are facing avoidable inconvenience. I previously contacted the office through Public help desk three da... | Rajasthan | Jodhpur | Jodhpur | Sardarpura | Web portal | Medium | Closed | Duplicate request | 17 |
71 | 06-01-2024 | Environment and Pollution | Tree or green space maintenance | State Pollution Control Board / Environment Department | This complaint concerns a fallen branch is obstructing the public walkway in Edappally, Kochi, Kerala. The concern falls under tree or green space maintenance. The delay is affecting routine access to a public service. The matter was raised through Web portal earlier this month; the service issue is still unresolved. P... | Kerala | Kochi | Kochi | Edappally | Written submission | Medium | Open | Pending review | 44 |
72 | 06-01-2024 | Disaster Relief and Emergency Services | Damage assessment or record | District Disaster Management Authority | I request assistance from the concerned office for the applicant has not received the inspection reference in Kukatpally, Hyderabad, Telangana. The concern falls under damage assessment or record. A clear update would help affected residents plan their next steps. I have not been able to obtain a resolution after seeki... | Telangana | Hyderabad | Hyderabad | Kukatpally | Telephone helpline | Medium | Open | Pending review | 31 |
73 | 06-01-2024 | Disaster Relief and Emergency Services | Preparedness infrastructure | District Disaster Management Authority | This complaint concerns a public warning sign is damaged and needs replacement in Adajan, Surat, Gujarat. The concern falls under preparedness infrastructure. Several households have had to make repeated visits to seek help. I made an earlier request through Public help desk earlier this month and would appreciate a re... | Gujarat | Surat | Surat | Adajan | Written submission | Medium | Closed | No further action recorded | 9 |
74 | 07-01-2024 | Water Supply and Irrigation | Water quality concern | Public Health Engineering / Water Resources | The public health engineering / water resources is requested to review water quality concern in Kukatpally, Hyderabad, Telangana. Sediment has been noticed in water from the public connection. The delay is affecting routine access to a public service. I first sought help earlier this month through Written submission, b... | Telangana | Hyderabad | Hyderabad | Kukatpally | Mobile app | Low | Resolved | Record corrected | 18 |
75 | 07-01-2024 | Public Transport | Transit service conduct | State Transport Department / City Transit Authority | I request assistance from the concerned office for transit service conduct at Kankarbagh, Patna, Bihar. A route cancellation was not communicated at the stop. I previously contacted the office through Mobile app yesterday, but have not received a clear update. A clear update would help affected residents plan their nex... | Bihar | Patna | Patna | Kankarbagh | Public help desk | Medium | In progress | Pending review | 7 |
76 | 07-01-2024 | Public Health and Hospitals | Facility cleanliness or maintenance | Public Health Department / Government Hospital | I am submitting this grievance about facility cleanliness or maintenance at Maninagar, Ahmedabad, Gujarat. A public washroom at the facility is out of service. I made an earlier request through Public help desk three days ago and would appreciate a response on its status. This has disrupted essential work for residents... | Gujarat | Ahmedabad | Ahmedabad | Maninagar | Mobile app | Low | Open | Pending review | 12 |
77 | 07-01-2024 | Police and Public Safety | Lost property or verification service | State Police / Public Safety Office | This complaint concerns the lost-property submission has no collection or tracking update in Velachery, Chennai, Tamil Nadu. The concern falls under lost property or verification service. The issue is creating difficulty for residents who rely on timely service. I have not been able to obtain a resolution after seeking... | Tamil Nadu | Chennai | Chennai | Velachery | Email | Medium | Open | Pending review | 30 |
78 | 07-01-2024 | Municipal Services | Stray animal civic response | Municipal Corporation / Urban Local Body | Kindly look into stray animal civic response at Peelamedu, Coimbatore, Tamil Nadu. A recurring stray animal concern near the public facility needs humane handling. The matter was raised through Written submission last week; the service issue is still unresolved. People who depend on this service are facing avoidable in... | Tamil Nadu | Coimbatore | Coimbatore | Peelamedu | Written submission | Medium | Closed | Applicant advised | 9 |
79 | 07-01-2024 | Land and Revenue | Land office service delay | Revenue Department / Land Records Office | I am seeking a status update regarding the online record service has been unavailable during repeated visits in Sector 14, Gurugram, Haryana. The concern falls under land office service delay. People who depend on this service are facing avoidable inconvenience. Despite contacting the help desk through Public help desk... | Haryana | Gurugram | Gurugram | Sector 14 | Telephone helpline | Medium | Open | Pending review | 37 |
80 | 07-01-2024 | Housing and Urban Development | Housing scheme correction | Housing Board / Urban Development Department | At Aliganj, Lucknow, Uttar Pradesh, a submitted beneficiary detail correction remains pending. I am raising this under housing and urban development for the housing board / urban development department. I made an earlier request through Email about ten days ago and would appreciate a response on its status. The matter ... | Uttar Pradesh | Lucknow | Lucknow | Aliganj | Written submission | Low | In progress | Pending review | 0 |
81 | 07-01-2024 | Women and Child Development | Maternity or family benefit | Women and Child Development Department | The women and child development department is requested to review maternity or family benefit in Peelamedu, Coimbatore, Tamil Nadu. The beneficiary record needs correction before the payment can be reviewed. People who depend on this service are facing avoidable inconvenience. I first sought help about ten days ago thr... | Tamil Nadu | Coimbatore | Coimbatore | Peelamedu | Email | Medium | In progress | Pending review | 23 |
82 | 07-01-2024 | Consumer Affairs | Weight or measure verification | Consumer Affairs Department / Legal Metrology Office | Kindly look into weight or measure verification at Vijay Nagar, Indore, Madhya Pradesh. The local verification service has no inspection appointment. I have not been able to obtain a resolution after seeking assistance through Written submission three days ago. People who depend on this service are facing avoidable inc... | Madhya Pradesh | Indore | Indore | Vijay Nagar | Web portal | Medium | In progress | Pending review | 12 |
83 | 07-01-2024 | Consumer Affairs | Public distribution or service complaint | Consumer Affairs Department / Legal Metrology Office | The consumer affairs department / legal metrology office is requested to review public distribution or service complaint in Sector 14, Gurugram, Haryana. The consumer help desk has not acknowledged the submitted public-service complaint. People who depend on this service are facing avoidable inconvenience. I first soug... | Haryana | Gurugram | Gurugram | Sector 14 | Public help desk | High | In progress | Pending review | 6 |
84 | 07-01-2024 | Identity, Certificates and Civil Registration | Income, caste or residence certificate | District Administration / Citizen Services Office | At Yelahanka, Bengaluru, Karnataka, the certificate application remains pending after document upload. I am raising this under identity, certificates and civil registration for the district administration / citizen services office. I made an earlier request through Telephone helpline two weeks ago and would appreciate ... | Karnataka | Bengaluru | Bengaluru | Yelahanka | Web portal | High | In progress | Pending review | 38 |
85 | 07-01-2024 | Disaster Relief and Emergency Services | Damage assessment or record | District Disaster Management Authority | I am seeking a status update regarding damage assessment or record at Sardarpura, Jodhpur, Rajasthan. The applicant has not received the inspection reference. Despite contacting the help desk through Email three days ago, I do not know when the matter will be addressed. This has disrupted essential work for residents i... | Rajasthan | Jodhpur | Jodhpur | Sardarpura | Mobile app | Low | In progress | Pending review | 11 |
86 | 07-01-2024 | Banking and Financial Inclusion | Public bank account service | Public Sector Bank / Financial Inclusion Office | The public sector bank / financial inclusion office is requested to review public bank account service in Velachery, Chennai, Tamil Nadu. The applicant needs clarification about a pending account correction. This has disrupted essential work for residents in the area. I first sought help two weeks ago through Public he... | Tamil Nadu | Chennai | Chennai | Velachery | Public help desk | Medium | Closed | Closed after review | 20 |
87 | 07-01-2024 | Banking and Financial Inclusion | Financial inclusion support | Public Sector Bank / Financial Inclusion Office | I request assistance from the concerned office for the submitted inclusion service request has not been routed in Sector 14, Gurugram, Haryana. The concern falls under financial inclusion support. The issue is creating difficulty for residents who rely on timely service. The matter was raised through Web portal last we... | Haryana | Gurugram | Gurugram | Sector 14 | Written submission | Medium | In progress | Pending review | 16 |
88 | 07-01-2024 | Banking and Financial Inclusion | Financial inclusion support | Public Sector Bank / Financial Inclusion Office | The public sector bank / financial inclusion office is requested to review financial inclusion support in Gandhi Nagar, Jammu, Jammu and Kashmir. The applicant needs an update on a public banking support query. Several households have had to make repeated visits to seek help. I first sought help last week through Email... | Jammu and Kashmir | Jammu | Jammu | Gandhi Nagar | Written submission | Low | In progress | Pending review | 12 |
89 | 08-01-2024 | Water Supply and Irrigation | Canal and irrigation access | Public Health Engineering / Water Resources | I am submitting this grievance about the outlet schedule has not been communicated to farmers in Kukatpally, Hyderabad, Telangana. The concern falls under canal and irrigation access. The issue is creating difficulty for residents who rely on timely service. I have not been able to obtain a resolution after seeking ass... | Telangana | Hyderabad | Hyderabad | Kukatpally | Web portal | High | Resolved | Information provided | 16 |
90 | 08-01-2024 | Water Supply and Irrigation | Water connection or meter | Public Health Engineering / Water Resources | This complaint concerns a new household connection request has no inspection update in Hadapsar, Pune, Maharashtra. The concern falls under water connection or meter. The delay is affecting routine access to a public service. The matter was raised through Public help desk three days ago; the service issue is still unre... | Maharashtra | Pune | Pune | Hadapsar | Written submission | Medium | Open | Pending review | 14 |
91 | 08-01-2024 | Sanitation and Solid Waste | Sewage overflow | Urban Local Body / Sanitation Department | I am submitting this grievance about a manhole overflow has not been attended after a report in Patamata, Vijayawada, Andhra Pradesh. The concern falls under sewage overflow. This has disrupted essential work for residents in the area. I made an earlier request through Web portal yesterday and would appreciate a respon... | Andhra Pradesh | Vijayawada | Vijayawada | Patamata | Mobile app | Medium | In progress | Pending review | 4 |
92 | 08-01-2024 | Roads and Public Works | Road excavation restoration | Public Works Department / Local Roads Office | The public works department / local roads office is requested to review road excavation restoration in Peelamedu, Coimbatore, Tamil Nadu. Loose material remains where recent excavation was completed. The delay is affecting routine access to a public service. I first sought help two weeks ago through Mobile app, but the... | Tamil Nadu | Coimbatore | Coimbatore | Peelamedu | Written submission | Medium | Resolved | Record corrected | 18 |
93 | 08-01-2024 | Electricity and Street Lighting | Power interruption | State Electricity Utility / Municipal Lighting Office | I am submitting this grievance about power interruption at Nazarbad, Mysuru, Karnataka. The feeder outage is affecting homes and small shops. I made an earlier request through Written submission about ten days ago and would appreciate a response on its status. A clear update would help affected residents plan their nex... | Karnataka | Mysuru | Mysuru | Nazarbad | Public help desk | High | Open | Pending review | 12 |
94 | 08-01-2024 | Education and Scholarships | School infrastructure | School Education Department / Scholarship Office | This complaint concerns school infrastructure at Velachery, Chennai, Tamil Nadu. A classroom repair request is pending before the term begins. Despite contacting the help desk through Email about ten days ago, I do not know when the matter will be addressed. People who depend on this service are facing avoidable inconv... | Tamil Nadu | Chennai | Chennai | Velachery | Mobile app | Medium | Resolved | Request forwarded | 14 |
95 | 08-01-2024 | Land and Revenue | Land record correction | Revenue Department / Land Records Office | At Raipur Road, Dehradun, Uttarakhand, the property entry does not reflect the accepted supporting document. I am raising this under land and revenue for the revenue department / land records office. Despite contacting the help desk through Mobile app last week, I do not know when the matter will be addressed. The matt... | Uttarakhand | Dehradun | Dehradun | Raipur Road | Mobile app | Medium | In progress | Pending review | 24 |
96 | 08-01-2024 | Housing and Urban Development | Allocation or possession record | Housing Board / Urban Development Department | I request assistance from the concerned office for the applicant seeks an update about a pending housing allotment entry in Kolar Road, Bhopal, Madhya Pradesh. The concern falls under allocation or possession record. The delay is affecting routine access to a public service. The matter was raised through Web portal two... | Madhya Pradesh | Bhopal | Bhopal | Kolar Road | Web portal | Low | Open | Pending review | 30 |
97 | 08-01-2024 | Housing and Urban Development | Allocation or possession record | Housing Board / Urban Development Department | The housing board / urban development department is requested to review allocation or possession record in Maninagar, Ahmedabad, Gujarat. The allocation record needs clarification before the next step. This has disrupted essential work for residents in the area. I first sought help earlier this month through Public hel... | Gujarat | Ahmedabad | Ahmedabad | Maninagar | Telephone helpline | High | Open | Pending review | 16 |
98 | 08-01-2024 | Women and Child Development | Women support service access | Women and Child Development Department | At Kankarbagh, Patna, Bihar, the service counter was unavailable during its posted hours. I am raising this under women and child development for the women and child development department. I made an earlier request through Email yesterday and would appreciate a response on its status. The matter has continued for one ... | Bihar | Patna | Patna | Kankarbagh | Mobile app | Low | In progress | Pending review | 9 |
99 | 08-01-2024 | Consumer Affairs | Weight or measure verification | Consumer Affairs Department / Legal Metrology Office | This complaint concerns weight or measure verification at Adajan, Surat, Gujarat. The local verification service has no inspection appointment. I have not been able to obtain a resolution after seeking assistance through Web portal about ten days ago. A clear update would help affected residents plan their next steps. ... | Gujarat | Surat | Surat | Adajan | Public help desk | Medium | In progress | Pending review | 20 |
100 | 08-01-2024 | Taxation and Local Fees | Tax registration correction | State Tax Department / Municipal Revenue Office | I request assistance from the concerned office for the online record does not show the uploaded supporting document in Kukatpally, Hyderabad, Telangana. The concern falls under tax registration correction. People who depend on this service are facing avoidable inconvenience. The matter was raised through Email earlier ... | Telangana | Hyderabad | Hyderabad | Kukatpally | Telephone helpline | Low | In progress | Pending review | 12 |
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