text
stringlengths 24
7.26k
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
stringclasses 15
values | annotation_agent
stringclasses 2
values | vectors
dict | multi_label
bool 1
class | explanation
null | id
stringlengths 36
36
| metadata
null | status
stringclasses 3
values | event_timestamp
unknown | metrics
dict |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Lieferprobleme und schlechte Kommunikation, Kundennummer D 1403958637D
Sehr geehrte Damen und Herren, zuerst war ich begeistert von der Shop-Apotheke und ihrem Geschäftsmodell - sah wirklich begeisternd aus. Seit einigen Wochen habe ich auch Akten ihres Unternehmens im Depot - Leider! Ich habe inzwischen 3 unbelieferte Rezepte von ihnen zurück erhalten und hier rumliegen. 3 Impfstoffe sind unerhältlich. Shingsrix, Pneumovax und jetzt auch noch Hvbaxopro. Vor einiger Zeit konnte ich noch eine Rückmeldung erhalten, wenn ich eine Anfrage hinterlegt hatte, wann ein Medikament wieder lieferbar ist. Auf Anfrage sagte mir eine Dame nach langem Warten am Telefon, diese Funktion sei abgeklemmt worden, weil da zu viel aufgelaufen war. Einmal hätte ich sogar im Februar zwischendurch mal einen Artikel bekommen können - da kam noch eine solche Mitteilung per E-Mail. Aber da war ich nicht schnell genug, weil in Urlaub. Bei meiner Apotheke vor Ort kann ich ein Rezept hinterlegen, wenn mal etwas nicht lieferbar ist, und wenn es dann wieder da ist, werde ich verständigt und es wird für mich eine Zeit lang aufbewahrt, bis ich es abhole. Anders bei der Shop-Apotheke. Da soll ich jetzt regelmäßig abfragen, ob etwas lieferbar ist ? Das ist schlechter Service und kein guter Kundendienst. Gruß, ****** ****** | {
"text": "\n Lieferprobleme und schlechte Kommunikation, Kundennummer D 1403958637D\n \n Sehr geehrte Damen und Herren, zuerst war ich begeistert von der Shop-Apotheke und ihrem Geschäftsmodell - sah wirklich begeisternd aus. Seit einigen Wochen habe ich auch Akten ihres Unternehmens im Depot - Leider! Ich habe inzwischen 3 unbelieferte Rezepte von ihnen zurück erhalten und hier rumliegen. 3 Impfstoffe sind unerhältlich. Shingsrix, Pneumovax und jetzt auch noch Hvbaxopro. Vor einiger Zeit konnte ich noch eine Rückmeldung erhalten, wenn ich eine Anfrage hinterlegt hatte, wann ein Medikament wieder lieferbar ist. Auf Anfrage sagte mir eine Dame nach langem Warten am Telefon, diese Funktion sei abgeklemmt worden, weil da zu viel aufgelaufen war. Einmal hätte ich sogar im Februar zwischendurch mal einen Artikel bekommen können - da kam noch eine solche Mitteilung per E-Mail. Aber da war ich nicht schnell genug, weil in Urlaub. Bei meiner Apotheke vor Ort kann ich ein Rezept hinterlegen, wenn mal etwas nicht lieferbar ist, und wenn es dann wieder da ist, werde ich verständigt und es wird für mich eine Zeit lang aufbewahrt, bis ich es abhole. Anders bei der Shop-Apotheke. Da soll ich jetzt regelmäßig abfragen, ob etwas lieferbar ist ? Das ist schlechter Service und kein guter Kundendienst. Gruß, ****** ******"
} | [
{
"label": "Produktauskunft",
"score": 0.07836936521647445
},
{
"label": "Kundenbeschwerde",
"score": 0.07394837736781805
},
{
"label": "Preisauskunft",
"score": 0.04554701814852237
},
{
"label": "Kontakt-Unterlassung",
"score": 0.045294816396186516
},
{
"label": "Reklamation",
"score": 0.0387017173638822
},
{
"label": "Storno",
"score": 0.03541750538733843
},
{
"label": "Vertragskorrektur",
"score": 0.035174747022881675
},
{
"label": "Austausch",
"score": 0.03241448694815059
},
{
"label": "Versicherungsauskunft",
"score": 0.031716873693209476
},
{
"label": "Kontoreaktivierung",
"score": 0.030505976948521012
},
{
"label": "Lieferung",
"score": 0.028543347933041904
},
{
"label": "Lieferung",
"score": 0.0285432015874444
},
{
"label": "Lieferverzug",
"score": 0.028256306032628863
},
{
"label": "Vertragsabschluss",
"score": 0.026897133422392198
},
{
"label": "Arztanerkennung",
"score": 0.025341541346949492
},
{
"label": "Kontogutschrift",
"score": 0.025142308057953092
},
{
"label": "Stellungnahme",
"score": 0.02388353592185273
},
{
"label": "Terminvereinbarung",
"score": 0.02292610268093811
},
{
"label": "Gutscheinannahme",
"score": 0.022274483423928387
},
{
"label": "Rückgabe",
"score": 0.022008296310609073
},
{
"label": "Abo-Kündigung",
"score": 0.021021773199863977
},
{
"label": "Erstattung",
"score": 0.02066593165533663
},
{
"label": "Vertragskündigung",
"score": 0.020615226906528457
},
{
"label": "Mahnung",
"score": 0.02004764195849148
},
{
"label": "Information",
"score": 0.01967694959537106
},
{
"label": "Reparatur",
"score": 0.018114654594905178
},
{
"label": "Abrechnung",
"score": 0.017520401949233752
},
{
"label": "Ticketauskunft",
"score": 0.016963691048670838
},
{
"label": "Rechnungsausstellung",
"score": 0.016496631139345196
},
{
"label": "Anzeige",
"score": 0.016259771517301222
},
{
"label": "Kundenlob",
"score": 0.015777874112385952
},
{
"label": "Mitarbeiterbeschwerde",
"score": 0.015117734953530929
},
{
"label": "Aufwandsentschädigung",
"score": 0.014597246970908627
},
{
"label": "Umtausch",
"score": 0.014397665533403938
},
{
"label": "Preisreduktion",
"score": 0.014315972602131403
},
{
"label": "Kontoschließung",
"score": 0.012933718678927016
},
{
"label": "Fundbüro",
"score": 0.012541354857375859
},
{
"label": "Fahrplanauskunft",
"score": 0.012028617515565611
}
] | titan230 | null | null | {
"mini-lm-sentence-transformers": [
-0.11463204026222229,
0.04621385782957077,
-0.20454850792884827,
-0.1715952754020691,
-0.2229948341846466,
-0.25082242488861084,
0.03735861927270889,
0.07682019472122192,
0.009917564690113068,
-0.015462321229279041,
0.031987521797418594,
0.12012892961502075,
0.10228990018367767,
-0.02411343902349472,
-0.030010029673576355,
0.1105106920003891,
-0.07026165723800659,
-0.18350750207901,
-0.04596566781401634,
-0.014846256002783775,
-0.38407525420188904,
-0.06086040660738945,
0.03423834219574928,
0.17029273509979248,
0.03180588409304619,
0.07823901623487473,
-0.03452945500612259,
0.09581072628498077,
-0.2642708420753479,
-0.2548584043979645,
-0.07702711224555969,
-0.05993613973259926,
0.21207427978515625,
-0.12132011353969574,
0.05783767253160477,
0.15003035962581635,
-0.08158433437347412,
-0.04963303357362747,
-0.06049838662147522,
-0.022189199924468994,
0.18176613748073578,
0.10125163942575455,
-0.12308329343795776,
0.15765973925590515,
-0.01820475421845913,
-0.0008858689107000828,
-0.01706821285188198,
0.2240263819694519,
-0.06071113049983978,
-0.09130645543336868,
0.07550972700119019,
-0.03698641061782837,
-0.10097917914390564,
-0.053845666348934174,
-0.01938101276755333,
-0.2649329900741577,
-0.1604548841714859,
0.1708100140094757,
-0.05214680731296539,
0.09216275811195374,
0.18280035257339478,
0.03297381103038788,
-0.21145252883434296,
0.1082923486828804,
-0.1053515076637268,
-0.1258961260318756,
-0.01588321290910244,
-0.0543101504445076,
0.05098676681518555,
0.11789241433143616,
-0.05420661345124245,
-0.09108409285545349,
-0.24228735268115997,
0.24865266680717468,
0.06453460454940796,
0.21572326123714447,
0.05434124171733856,
-0.14348888397216797,
0.19682808220386505,
0.05941321700811386,
0.11372815072536469,
-0.08835926651954651,
-0.002721033990383148,
0.15947827696800232,
-0.13790614902973175,
0.002410497982054949,
0.21849587559700012,
0.13200175762176514,
0.20481809973716736,
-0.06666925549507141,
0.1820387840270996,
0.03495892882347107,
0.016600091010332108,
-0.06783699244260788,
-0.06378676742315292,
0.05058719962835312,
-0.04877240210771561,
0.13892489671707153,
-0.015547249466180801,
0.21388006210327148,
-0.11221256852149963,
-0.1906348168849945,
0.11688074469566345,
-0.28651729226112366,
-0.08840294182300568,
-0.01130351796746254,
0.18295960128307343,
-0.12906910479068756,
-0.08030977100133896,
-0.08772187680006027,
-0.3907938003540039,
-0.019649049267172813,
-0.18179400265216827,
-0.222837895154953,
-0.04586266726255417,
0.32512587308883667,
-0.2104167640209198,
-0.09781083464622498,
0.10934829711914062,
0.16148033738136292,
-0.01707235351204872,
-0.08606801927089691,
0.25033268332481384,
-0.07078580558300018,
0.11497041583061218,
0.16658273339271545,
0.06131131201982498,
0.16544635593891144,
-0.03323618695139885,
0.0516277477145195,
0.10493364930152893,
0.11049842089414597,
-0.014536840841174126,
0.13982847332954407,
0.10325491428375244,
-0.003023004624992609,
-0.039678655564785004,
0.02428383193910122,
0.06719863414764404,
0.0998992770910263,
-0.02003266103565693,
0.0026454839389771223,
-0.0275026373565197,
0.021640904247760773,
0.020352471619844437,
0.05171418935060501,
0.08065826445817947,
-0.0194392129778862,
0.07387292385101318,
0.09626573324203491,
0.06034195050597191,
0.006540588103234768,
0.11250026524066925,
0.021118422970175743,
-0.021999742835760117,
0.1015620306134224,
0.23135477304458618,
0.1809597909450531,
0.12595456838607788,
-0.20136451721191406,
-0.13038577139377594,
-0.0941353440284729,
0.15884940326213837,
0.09282392263412476,
-0.01174157951027155,
-0.09076656401157379,
-0.059679120779037476,
-0.08805541694164276,
0.06698203831911087,
0.08076225221157074,
-0.08567596971988678,
-0.14528849720954895,
-0.04755187779664993,
-0.08909134566783905,
-0.16076892614364624,
-0.2443099319934845,
0.08165569603443146,
0.1940423548221588,
-0.05240951105952263,
-0.07015293091535568,
0.05823621153831482,
0.2997104525566101,
-0.08522379398345947,
0.043253861367702484,
-0.025824572890996933,
0.029698558151721954,
-0.00933087058365345,
0.04665663093328476,
-0.1462310254573822,
0.09409397840499878,
-0.06967595219612122,
-0.08756956458091736,
0.11872921884059906,
0.1335410177707672,
0.07357940822839737,
-0.03301199525594711,
-0.03240332007408142,
0.16539902985095978,
0.1079072654247284,
-0.0005612587556242943,
-0.12288984656333923,
-0.11131959408521652,
0.08324913680553436,
-0.09928515553474426,
0.058484070003032684,
-0.0075075868517160416,
0.057656191289424896,
-0.16113519668579102,
0.07620812952518463,
0.06207636743783951,
0.06199357658624649,
0.23834703862667084,
-0.03834843635559082,
-0.03242357820272446,
0.12018647789955139,
0.02634744718670845,
-0.2358497530221939,
0.3491790294647217,
0.0030311783775687218,
0.09257015585899353,
-0.1363801658153534,
0.10415851324796677,
-0.023370040580630302,
-0.29009637236595154,
0.04493855684995651,
-0.1477224975824356,
0.0622653067111969,
-0.10144811868667603,
-0.35815465450286865,
0.18072178959846497,
-0.02515462227165699,
0.1638876497745514,
0.07899544388055801,
0.15136829018592834,
-0.017909159883856773,
-0.0007388684898614883,
0.06800428777933121,
0.050930820405483246,
-0.12912267446517944,
0.1149759516119957,
-0.05881332606077194,
-0.2092541754245758,
-0.025338437408208847,
-0.10634628683328629,
0.040341801941394806,
0.09876154363155365,
-0.06603716313838959,
0.04913885146379471,
-0.02680751122534275,
0.29684147238731384,
0.08703390508890152,
-0.059087254106998444,
-0.042611122131347656,
-0.013911502435803413,
-0.04079513996839523,
0.2549697160720825,
-0.12338263541460037,
0.4047618508338928,
0.12092682719230652,
0.07155922055244446,
0.04332159087061882,
0.055370330810546875,
0.15436583757400513,
-0.18465638160705566,
0.14048826694488525,
0.07376398891210556,
-0.2308414876461029,
0.013453226536512375,
0.0929955542087555,
-0.06618939340114594,
-0.17260167002677917,
-0.3283097743988037,
0.2531444728374481,
-0.0890529602766037,
0.03153906762599945,
0.05553291738033295,
-0.17266681790351868,
0.03630479425191879,
-0.2783365845680237,
0.19838906824588776,
0.08473418653011322,
-0.049555663019418716,
0.1907162070274353,
0.06961329281330109,
-0.06615837663412094,
-0.0961475819349289,
0.010292477905750275,
-0.3887942135334015,
-0.0006893360987305641,
0.07871067523956299,
0.18625184893608093,
0.003845386439934373,
-0.02710866741836071,
-0.27437883615493774,
0.02308981493115425,
-0.07475858926773071,
-0.07877275347709656,
-0.027401592582464218,
-0.12507551908493042,
-0.08861122280359268,
-0.12883926928043365,
-0.1065557450056076,
0.051763273775577545,
-0.0402793288230896,
0.11922727525234222,
-0.08356070518493652,
0.09079432487487793,
0.18547195196151733,
0.056382954120635986,
-0.0839921310544014,
0.145215705037117,
-0.25073081254959106,
-0.09497286379337311,
0.042901892215013504,
0.12768986821174622,
0.14110825955867767,
-0.08884477615356445,
0.23505553603172302,
-0.06589918583631516,
-0.2785876393318176,
0.13123568892478943,
-0.09860203415155411,
0.15349449217319489,
0.23229266703128815,
0.18751740455627441,
-0.05713847279548645,
-0.16211895644664764,
0.13214364647865295,
-0.18094481527805328,
-0.01997377537190914,
-0.023388031870126724,
0.11266492307186127,
-0.23367157578468323,
0.005735705140978098,
0.025986751541495323,
-0.037011608481407166,
-0.25921928882598877,
0.048017073422670364,
-0.09187386929988861,
-0.12833385169506073,
0.10783656686544418,
0.2825666666030884,
0.19991296529769897,
-0.17006462812423706,
0.04855487495660782,
-0.005545223131775856,
0.10736124217510223,
0.1280919462442398,
0.10911645740270615,
0.057303622364997864,
0.0294038113206625,
0.05022386088967323,
-0.001292392611503601,
0.027744349092245102,
-0.07108752429485321,
-0.02579858899116516,
-0.2722269892692566,
0.030983148142695427,
-0.003083622083067894,
-0.2992379665374756,
0.010668180882930756,
-0.021480850875377655,
-0.08874496817588806,
0.18800346553325653,
0.0662529468536377,
-0.13912615180015564,
-0.1663205623626709,
0.0108788488432765,
0.06063582003116608,
-0.007685438264161348,
0.09314116835594177,
0.02194676175713539,
0.012692166492342949,
0.16338294744491577,
-0.041051991283893585,
-0.22396838665008545,
-0.05427350103855133,
-0.14673547446727753,
0.07847994565963745,
0.02769254520535469,
0.02848987653851509,
-0.15813106298446655,
-0.047449707984924316,
0.01307396125048399
]
} | false | null | 000a279e-577d-4fe6-801e-80811f97f145 | null | Discarded | "2023-03-11T17:17:30.484000" | {
"text_length": 1371
} |
Stornierung zu Bestellnr: enence-2828272-3680066
Hallo Händler, ich soll für o.g. Bestellnummer Geld bezahlen habe aber meine Bestellung bereits erhalten und bezahlt. Deshalb bitte ich um schnellstmögliche Stornierung der o.g. Bestellung und angeblichen Rechnung, die ich auch nicht erhalten habe. Mit freundlichem Gruß ****** | {
"text": "\n Stornierung zu Bestellnr: enence-2828272-3680066\n \n Hallo Händler, ich soll für o.g. Bestellnummer Geld bezahlen habe aber meine Bestellung bereits erhalten und bezahlt. Deshalb bitte ich um schnellstmögliche Stornierung der o.g. Bestellung und angeblichen Rechnung, die ich auch nicht erhalten habe. Mit freundlichem Gruß ******"
} | [
{
"label": "Preisauskunft",
"score": 0.09232240407145823
},
{
"label": "Storno",
"score": 0.07158427679936967
},
{
"label": "Ticketauskunft",
"score": 0.042271547142535046
},
{
"label": "Vertragsabschluss",
"score": 0.03643587512093688
},
{
"label": "Kontakt-Unterlassung",
"score": 0.036082952959361154
},
{
"label": "Kundenbeschwerde",
"score": 0.03469752243635327
},
{
"label": "Terminvereinbarung",
"score": 0.03379731031243497
},
{
"label": "Abrechnung",
"score": 0.032170516917153
},
{
"label": "Information",
"score": 0.030944859080338196
},
{
"label": "Versicherungsauskunft",
"score": 0.030518291914175776
},
{
"label": "Abo-Kündigung",
"score": 0.02840094476483558
},
{
"label": "Aufwandsentschädigung",
"score": 0.028119316709631845
},
{
"label": "Lieferung",
"score": 0.027855743031028904
},
{
"label": "Lieferung",
"score": 0.02785560924587637
},
{
"label": "Produktauskunft",
"score": 0.025971990141755764
},
{
"label": "Vertragskündigung",
"score": 0.02527121565097877
},
{
"label": "Kontogutschrift",
"score": 0.024406969119334543
},
{
"label": "Gutscheinannahme",
"score": 0.0233795019167003
},
{
"label": "Vertragskorrektur",
"score": 0.021204287114672805
},
{
"label": "Rechnungsausstellung",
"score": 0.02110791085819244
},
{
"label": "Reparatur",
"score": 0.020347502180962693
},
{
"label": "Umtausch",
"score": 0.020322870822585742
},
{
"label": "Kontoreaktivierung",
"score": 0.01961591615890078
},
{
"label": "Kundenlob",
"score": 0.019526676411001847
},
{
"label": "Mahnung",
"score": 0.019275873963484694
},
{
"label": "Reklamation",
"score": 0.019215011965602703
},
{
"label": "Stellungnahme",
"score": 0.019114961750836008
},
{
"label": "Fahrplanauskunft",
"score": 0.018790732074622545
},
{
"label": "Preisreduktion",
"score": 0.0178236957329841
},
{
"label": "Arztanerkennung",
"score": 0.01645210515701698
},
{
"label": "Austausch",
"score": 0.016323175935204454
},
{
"label": "Fundbüro",
"score": 0.016159503719633945
},
{
"label": "Rückgabe",
"score": 0.015328375410470984
},
{
"label": "Mitarbeiterbeschwerde",
"score": 0.014683734784884722
},
{
"label": "Erstattung",
"score": 0.014543748160550917
},
{
"label": "Kontoschließung",
"score": 0.014408048381182642
},
{
"label": "Lieferverzug",
"score": 0.01265437207739595
},
{
"label": "Anzeige",
"score": 0.01101465000555478
}
] | titan230 | Storno | argilla | {
"mini-lm-sentence-transformers": [
-0.18885067105293274,
0.008075464516878128,
-0.13166166841983795,
-0.0918068066239357,
-0.3019068241119385,
-0.32474735379219055,
0.06115692853927612,
0.1271795928478241,
0.07772040367126465,
-0.032725948840379715,
0.03772243484854698,
-0.08639725297689438,
-0.03384597599506378,
-0.2543630301952362,
-0.06318452209234238,
0.06469148397445679,
0.06790908426046371,
-0.13246072828769684,
0.019460665062069893,
-0.21295730769634247,
-0.08822736144065857,
0.07839833199977875,
-0.24941115081310272,
-0.005333115812391043,
0.07935000956058502,
-0.03730910271406174,
0.08664266765117645,
0.11958949267864227,
-0.06852280348539352,
-0.09503867477178574,
0.12548401951789856,
-0.12462978810071945,
0.2777547836303711,
0.12397471070289612,
0.22132466733455658,
-0.0674804225564003,
-0.10061974823474884,
-0.12835223972797394,
0.20265209674835205,
-0.020033476874232292,
0.12885236740112305,
0.0012892101658508182,
-0.29162904620170593,
0.012280276045203209,
0.24029630422592163,
0.1673460602760315,
0.0474366694688797,
0.2421964704990387,
-0.016154887154698372,
0.18469883501529694,
-0.04329869523644447,
0.1447572410106659,
-0.07810870558023453,
0.15169543027877808,
-0.14688165485858917,
0.039432741701602936,
0.031198959797620773,
-0.07054774463176727,
0.09625440090894699,
0.02687886543571949,
0.05817475914955139,
-0.08281540125608444,
-0.1781226545572281,
0.006854066625237465,
-0.36873170733451843,
-0.0019384274492040277,
-0.12901759147644043,
0.03660561889410019,
-0.05064409598708153,
0.08884276449680328,
-0.040118683129549026,
-0.07454798370599747,
-0.202323317527771,
0.25021812319755554,
0.04125182703137398,
0.14115382730960846,
0.1140701025724411,
-0.006737357005476952,
-0.06520451605319977,
0.11999534070491791,
-0.18768799304962158,
-0.22546488046646118,
-0.15302537381649017,
0.06338480859994888,
-0.07495929300785065,
0.14897850155830383,
0.4106917381286621,
0.22804175317287445,
0.3208216428756714,
-0.053996115922927856,
0.2865679860115051,
-0.09594441950321198,
-0.07371247559785843,
-0.04663453623652458,
-0.07060796767473221,
0.05780365690588951,
0.03915375843644142,
-0.07561469078063965,
0.007361534517258406,
0.23247838020324707,
0.19041754305362701,
0.14622555673122406,
-0.23543855547904968,
-0.11843163520097733,
-0.0845063328742981,
0.06673566997051239,
0.14991873502731323,
-0.06031804904341698,
-0.0835600271821022,
-0.13065364956855774,
-0.15677474439144135,
-0.03904968127608299,
-0.015200348570942879,
-0.23201557993888855,
-0.1502281278371811,
0.4024181663990021,
0.00970597006380558,
-0.2709706425666809,
0.26798537373542786,
-0.07159294933080673,
-0.046801723539829254,
0.2672664225101471,
-0.03328811377286911,
-0.021676575765013695,
-0.09454665333032608,
-0.19090232253074646,
0.08325311541557312,
0.12050612270832062,
-0.12644068896770477,
-0.09413676708936691,
0.029316162690520287,
-0.06280149519443512,
-0.029565105214715004,
-0.11105859279632568,
0.01350909098982811,
0.09216494113206863,
-0.06628676503896713,
0.1928343027830124,
-0.2532396614551544,
-0.21876280009746552,
0.14065711200237274,
-0.09908285737037659,
-0.1572321653366089,
0.024073870852589607,
0.21103663742542267,
0.07676202803850174,
0.1868160367012024,
-0.08826927095651627,
0.108255535364151,
-0.13927213847637177,
-0.24825620651245117,
0.06370118260383606,
0.14066579937934875,
0.01862417906522751,
-0.006565719377249479,
0.050930459052324295,
0.3476160764694214,
0.08102317154407501,
0.09679663181304932,
-0.02804824523627758,
-0.013716672547161579,
0.015810567885637283,
0.10015306621789932,
0.08351929485797882,
-0.06063862517476082,
-0.026849858462810516,
0.030673466622829437,
0.0646137222647667,
-0.025965072214603424,
0.10395055264234543,
-0.10070157051086426,
-0.057240039110183716,
-0.2749890387058258,
-0.01710936613380909,
-0.05424557626247406,
0.05447957292199135,
0.3938145637512207,
0.05062762275338173,
-0.13789018988609314,
-0.20299826562404633,
-0.1046992838382721,
0.13838082551956177,
0.11196953803300858,
-0.1960817277431488,
0.10565249621868134,
0.03699000924825668,
-0.009204660542309284,
-0.03292827680706978,
0.03488754853606224,
0.04602639004588127,
0.06331488490104675,
-0.05612429231405258,
0.08303285390138626,
-0.14537867903709412,
-0.13525421917438507,
-0.1402430236339569,
0.03484129160642624,
-0.2260149121284485,
0.023951103910803795,
0.04848096892237663,
0.04846729338169098,
0.12720637023448944,
-0.060099340975284576,
0.13275550305843353,
0.03548898175358772,
0.1879158914089203,
0.07095805555582047,
-0.04854821413755417,
0.013624665327370167,
-0.03324906900525093,
0.3765467405319214,
0.10192067921161652,
0.15058235824108124,
0.14961381256580353,
0.05931004509329796,
0.004888771567493677,
-0.12854281067848206,
0.13169938325881958,
-0.2010631263256073,
-0.11464294791221619,
-0.2881145477294922,
0.0327441580593586,
0.19921573996543884,
-0.13338756561279297,
0.03855179622769356,
-0.001115077524445951,
-0.12279585748910904,
-0.08785608410835266,
-0.12044325470924377,
-0.03874287009239197,
-0.09164819121360779,
-0.2211448848247528,
0.07582202553749084,
0.023980990052223206,
-0.24562741816043854,
0.11272232234477997,
0.17328883707523346,
-0.021205781027674675,
0.23537346720695496,
0.020999178290367126,
-0.19421342015266418,
-0.17032714188098907,
0.05610644444823265,
-0.03999444842338562,
-0.13023068010807037,
0.034935299307107925,
-0.09363266080617905,
0.06947632133960724,
-0.1468273252248764,
0.028982026502490044,
0.26841533184051514,
-0.020496677607297897,
0.0005915865767747164,
0.06414690613746643,
-0.05083444342017174,
-0.14302697777748108,
-0.1784030646085739,
0.3603140115737915,
-0.15092432498931885,
-0.25748226046562195,
0.3452647924423218,
0.20960168540477753,
0.1269829422235489,
0.1020350232720375,
0.09700988233089447,
0.047049541026353836,
0.128648579120636,
-0.04799899831414223,
0.03929128497838974,
-0.37698161602020264,
-0.05223184451460838,
-0.2939435839653015,
0.19463278353214264,
0.025582263246178627,
0.17968423664569855,
0.14917202293872833,
0.24790875613689423,
0.3025268018245697,
-0.07341544330120087,
0.41768091917037964,
0.07150786370038986,
0.09906257688999176,
0.2455328404903412,
0.04498695954680443,
0.04734627157449722,
0.06889642030000687,
0.16430345177650452,
-0.1273953765630722,
-0.06786871701478958,
0.004725649952888489,
0.13572882115840912,
0.02484280988574028,
-0.0430607944726944,
-0.22492247819900513,
-0.15301120281219482,
-0.2081996351480484,
0.04687386751174927,
0.02445477433502674,
0.029934505000710487,
-0.07058465480804443,
-0.10387887805700302,
0.05759124085307121,
0.1545749008655548,
0.020234085619449615,
-0.040073588490486145,
0.2079530954360962,
0.013746993616223335,
0.17849063873291016,
-0.05864778906106949,
-0.10070086270570755,
0.13504180312156677,
0.04989179968833923,
0.02739175595343113,
-0.1280837208032608,
-0.08140359073877335,
0.021973716095089912,
0.05450469255447388,
0.07260013371706009,
-0.3294714391231537,
-0.18904750049114227,
0.0073614600114524364,
-0.32835158705711365,
0.20080484449863434,
0.3887941539287567,
0.19551792740821838,
-0.06589377671480179,
-0.1835574060678482,
0.09178569167852402,
-0.13314998149871826,
-0.3047836422920227,
-0.021085258573293686,
-0.11074903607368469,
-0.14266404509544373,
0.1128816232085228,
-0.05173797160387039,
-0.02043999172747135,
-0.162782222032547,
-0.15146906673908234,
-0.047739122062921524,
-0.13662171363830566,
0.07877352833747864,
0.17188411951065063,
0.3670750856399536,
-0.053679559379816055,
0.016001679003238678,
0.024950942024588585,
0.10721457004547119,
0.21574464440345764,
0.04765061289072037,
0.1423507034778595,
-0.17233940958976746,
0.07462301105260849,
0.025423815473914146,
-0.05918857082724571,
-0.11376313120126724,
0.016958093270659447,
-0.21444697678089142,
-0.074425607919693,
-0.05233338475227356,
-0.20666734874248505,
0.09148791432380676,
0.06161591783165932,
-0.11719193309545517,
0.07243389636278152,
0.23907993733882904,
-0.09304925054311752,
-0.13821391761302948,
-0.2627933919429779,
0.33254000544548035,
-0.02028932049870491,
-0.37909412384033203,
-0.07000298798084259,
0.10046005994081497,
0.0845729410648346,
-0.007231829222291708,
-0.13052378594875336,
-0.08474056422710419,
-0.2558775842189789,
0.08203490078449249,
0.07804223895072937,
-0.030471650883555412,
-0.1208261251449585,
-0.38952094316482544,
0.13545943796634674
]
} | false | null | 002a1954-0644-4abb-af39-2a7177ce9edc | null | Validated | "2023-03-11T17:17:29.412000" | {
"text_length": 392
} |
Loch in Windeln
Ich habe jetzt zum 2 mal eine Großpackung Pampers Premium Protection Pants Nr 6 wo die Naht nicht richtig verschweißt ist, was zufolge hat das an der Seite bei jeder Pampers ein Loch ist. Dieses führt zum auslaufen. Bei dem Preis ist das sehr ärgerlich wenn ich sie nicht nutzen kann. | {
"text": "\n Loch in Windeln\n \n Ich habe jetzt zum 2 mal eine Großpackung Pampers Premium Protection Pants Nr 6 wo die Naht nicht richtig verschweißt ist, was zufolge hat das an der Seite bei jeder Pampers ein Loch ist. Dieses führt zum auslaufen. Bei dem Preis ist das sehr ärgerlich wenn ich sie nicht nutzen kann."
} | [
{
"label": "Kundenbeschwerde",
"score": 0.07106723287071519
},
{
"label": "Produktauskunft",
"score": 0.05573160488788758
},
{
"label": "Preisauskunft",
"score": 0.047178003992559045
},
{
"label": "Kontoschließung",
"score": 0.0459256638288003
},
{
"label": "Reparatur",
"score": 0.0384406955934707
},
{
"label": "Lieferung",
"score": 0.03775385908191571
},
{
"label": "Lieferung",
"score": 0.03775359291981842
},
{
"label": "Kontogutschrift",
"score": 0.03649733288114232
},
{
"label": "Kontakt-Unterlassung",
"score": 0.03588422859082153
},
{
"label": "Versicherungsauskunft",
"score": 0.033945672961486
},
{
"label": "Gutscheinannahme",
"score": 0.03394300166589604
},
{
"label": "Stellungnahme",
"score": 0.03368493732809863
},
{
"label": "Reklamation",
"score": 0.02924184539342123
},
{
"label": "Vertragsabschluss",
"score": 0.0270242655460396
},
{
"label": "Lieferverzug",
"score": 0.026897128711590466
},
{
"label": "Aufwandsentschädigung",
"score": 0.024476939421053726
},
{
"label": "Ticketauskunft",
"score": 0.023305846384924958
},
{
"label": "Rückgabe",
"score": 0.021796005500911
},
{
"label": "Vertragskorrektur",
"score": 0.020802546241960422
},
{
"label": "Information",
"score": 0.020415037475386595
},
{
"label": "Fundbüro",
"score": 0.020240723735678832
},
{
"label": "Terminvereinbarung",
"score": 0.020132966326308108
},
{
"label": "Anzeige",
"score": 0.020112748209764924
},
{
"label": "Storno",
"score": 0.01978871053038223
},
{
"label": "Preisreduktion",
"score": 0.01972236326227073
},
{
"label": "Fahrplanauskunft",
"score": 0.01947629527958555
},
{
"label": "Kontoreaktivierung",
"score": 0.019294763477796024
},
{
"label": "Erstattung",
"score": 0.018125684128698024
},
{
"label": "Vertragskündigung",
"score": 0.01627947112076716
},
{
"label": "Arztanerkennung",
"score": 0.015913994507525085
},
{
"label": "Mitarbeiterbeschwerde",
"score": 0.015550602216101515
},
{
"label": "Abrechnung",
"score": 0.015026862560874507
},
{
"label": "Umtausch",
"score": 0.01492410789060135
},
{
"label": "Kundenlob",
"score": 0.014786727346213006
},
{
"label": "Abo-Kündigung",
"score": 0.013328510267262396
},
{
"label": "Rechnungsausstellung",
"score": 0.012870641097271094
},
{
"label": "Austausch",
"score": 0.012067907269332066
},
{
"label": "Mahnung",
"score": 0.010591479495667872
}
] | titan230 | Reklamation | argilla | {
"mini-lm-sentence-transformers": [
-0.09243346750736237,
0.16322408616542816,
-0.07227514684200287,
0.11124100536108017,
0.24632954597473145,
-0.07002153247594833,
0.11382254958152771,
-0.0006146543892100453,
0.007483575027436018,
-0.24663607776165009,
0.09503307938575745,
0.26525571942329407,
0.26153337955474854,
0.3333406150341034,
-0.05487000569701195,
0.0034662082325667143,
0.025564473122358322,
0.017038773745298386,
0.11192330718040466,
0.1810157299041748,
-0.11392243206501007,
-0.23790235817432404,
0.32375356554985046,
0.10272432118654251,
-0.33366429805755615,
0.11103121936321259,
-0.10808202624320984,
0.14264215528964996,
-0.010886332020163536,
-0.17340390384197235,
-0.11425913870334625,
-0.07372146099805832,
-0.19769681990146637,
0.0007075719768181443,
0.309066504240036,
-0.0319087840616703,
-0.2221836894750595,
-0.0438360795378685,
-0.11898218840360641,
0.055043116211891174,
-0.08229996263980865,
-0.07682888954877853,
-0.255416601896286,
0.1824209988117218,
0.24406015872955322,
0.08192092180252075,
0.1851561814546585,
0.03064383938908577,
0.08090437203645706,
-0.11718986183404922,
0.19646421074867249,
0.04803341254591942,
-0.04306374490261078,
-0.1979539841413498,
-0.1100594773888588,
-0.12603582441806793,
-0.129319429397583,
-0.08479955792427063,
-0.10704320669174194,
0.16431017220020294,
0.08585413545370102,
-0.004967155400663614,
-0.26899638772010803,
0.09149947017431259,
0.018913811072707176,
0.08793971687555313,
0.1932431012392044,
0.0240461528301239,
-0.0013207456795498729,
0.1680721491575241,
-0.21230719983577728,
0.02176946960389614,
-0.09013127535581589,
0.14095796644687653,
0.13720594346523285,
0.14626812934875488,
0.050925567746162415,
-0.15114405751228333,
0.0232373159378767,
0.021135270595550537,
0.017441362142562866,
-0.05774594470858574,
0.09423163533210754,
0.048950858414173126,
-0.008952113799750805,
-0.05623527988791466,
0.11833561956882477,
0.05111018568277359,
-0.06693781167268753,
-0.06903955340385437,
0.3264666497707367,
-0.15614396333694458,
0.041683830320835114,
0.18536637723445892,
0.0367392897605896,
0.004915960133075714,
-0.06316745281219482,
0.030114315450191498,
-0.02904507890343666,
0.11813004314899445,
-0.17438283562660217,
-0.13297519087791443,
0.08994203805923462,
-0.052753746509552,
0.04106727987527847,
-0.01702362485229969,
0.15840649604797363,
-0.08873974531888962,
0.03012765385210514,
-0.08565203100442886,
-0.09875793009996414,
0.00882885605096817,
0.0538400337100029,
-0.008085916750133038,
-0.2244022935628891,
-0.024391746148467064,
-0.13725894689559937,
0.0025342856533825397,
0.04782344400882721,
0.29380446672439575,
-0.08095774799585342,
-0.3116450905799866,
0.047130391001701355,
0.009642800316214561,
0.1395738124847412,
-0.14013783633708954,
-0.03657880797982216,
0.1134534627199173,
-0.12399563938379288,
0.09658338874578476,
0.07795369625091553,
0.05496419593691826,
-0.22981007397174835,
0.09322062879800797,
0.15012341737747192,
-0.030628234148025513,
-0.17210444808006287,
0.23183512687683105,
0.13992130756378174,
-0.07484912127256393,
-0.463133841753006,
0.2519757151603699,
0.09013287723064423,
0.13372750580310822,
0.281962513923645,
0.039379000663757324,
-0.13605208694934845,
-0.13175423443317413,
-0.18731550872325897,
0.05864354595541954,
0.18703247606754303,
-0.13032659888267517,
-0.013242512010037899,
0.30217671394348145,
0.04187953099608421,
0.1702861338853836,
0.20668938755989075,
0.07803104817867279,
-0.016576390713453293,
-0.16509771347045898,
-0.027845460921525955,
0.008754979819059372,
-0.07773231714963913,
0.06630359590053558,
-0.04473460838198662,
-0.026146693155169487,
0.035582106560468674,
-0.08539701253175735,
0.06087947636842728,
-0.14805106818675995,
0.08604229986667633,
-0.1032787561416626,
-0.029995450749993324,
-0.10742874443531036,
0.10423524677753448,
-0.09263985604047775,
-0.11539874225854874,
0.06594198197126389,
-0.03841532766819,
0.11431833356618881,
-0.14391696453094482,
0.03968203440308571,
-0.1721571832895279,
-0.10815636068582535,
-0.018488965928554535,
-0.13063126802444458,
-0.06365486234426498,
0.02759534679353237,
-0.036930471658706665,
0.17868736386299133,
-0.1403445452451706,
-0.42213913798332214,
0.19451124966144562,
0.33556514978408813,
-0.017654795199632645,
0.10203835368156433,
-0.11315435916185379,
0.15735958516597748,
-0.1370634138584137,
-0.07179645448923111,
0.08124835789203644,
-0.14223620295524597,
-0.08259718120098114,
-0.17546267807483673,
0.1334245204925537,
0.05252945050597191,
0.0056991176679730415,
-0.3976723849773407,
-0.061441607773303986,
0.069636270403862,
0.10611052811145782,
0.11308350414037704,
-0.02239837870001793,
-0.09617310017347336,
0.15692028403282166,
0.22888703644275665,
0.08698270469903946,
-0.0011425280245020986,
0.09397637099027634,
0.15782049298286438,
0.11110692471265793,
-0.06953554600477219,
0.06359808892011642,
-0.3147980868816376,
-0.10141019523143768,
-0.040919266641139984,
0.14402075111865997,
0.18957117199897766,
-0.11589764058589935,
0.2307244837284088,
-0.008688763715326786,
0.10405709594488144,
-0.0488215871155262,
0.2305610030889511,
-0.007649313658475876,
0.15100443363189697,
-0.13891877233982086,
-0.1850668489933014,
0.12106604129076004,
0.05940117686986923,
-0.2503942847251892,
0.06253161281347275,
-0.06970300525426865,
-0.1836756020784378,
0.04813510179519653,
0.18381266295909882,
0.11324949562549591,
0.08827808499336243,
0.19466957449913025,
0.1541866958141327,
0.01287410594522953,
-0.1098538488149643,
-0.08125865459442139,
0.07867466658353806,
-0.025545328855514526,
0.09591888636350632,
-0.0438593365252018,
0.32914838194847107,
0.06778338551521301,
-0.2727552354335785,
-0.07314932346343994,
-0.018285902217030525,
-0.03403088450431824,
-0.1477823704481125,
0.07205548137426376,
-0.08537223935127258,
-0.13397058844566345,
0.15282826125621796,
-0.045466672629117966,
-0.49281227588653564,
-0.07359165698289871,
-0.5196158289909363,
0.18115128576755524,
-0.1181923896074295,
-0.05846939980983734,
-0.04194673150777817,
-0.13059814274311066,
0.054668258875608444,
-0.1325789839029312,
0.17001350224018097,
0.048369813710451126,
0.02617759443819523,
0.07655167579650879,
-0.04873446375131607,
0.09379537403583527,
0.03790421038866043,
-0.2344341278076172,
-0.250376433134079,
0.27708250284194946,
0.1441517174243927,
0.08228994160890579,
0.08917834609746933,
-0.09847795963287354,
-0.02574804425239563,
-0.14623034000396729,
0.037530865520238876,
0.05684592202305794,
-0.09078867733478546,
0.029518159106373787,
-0.07963775843381882,
0.0652851015329361,
0.26942160725593567,
-0.11244691163301468,
0.24594034254550934,
0.13013885915279388,
-0.02178075537085533,
0.03216282278299332,
0.14105257391929626,
0.10225030779838562,
-0.14656677842140198,
0.08674239367246628,
-0.019758734852075577,
-0.31960633397102356,
0.13178734481334686,
0.13960562646389008,
-0.06635279953479767,
-0.005037207156419754,
0.4407551884651184,
0.18744520843029022,
-0.2820485234260559,
0.10400495678186417,
-0.090021513402462,
0.01084971148520708,
0.10510101914405823,
0.06941859424114227,
0.15020395815372467,
-0.04270835593342781,
0.1489986926317215,
0.10712454468011856,
0.0653701052069664,
0.09791430830955505,
-0.17179736495018005,
-0.1878294050693512,
-0.07064037024974823,
-0.14887680113315582,
-0.11002323776483536,
-0.2583814561367035,
-0.007436354644596577,
-0.11541995406150818,
-0.17994336783885956,
-0.1310548335313797,
0.13958588242530823,
0.2034626454114914,
-0.01834995299577713,
-0.09144528210163116,
-0.10841049998998642,
-0.007973668165504932,
0.14200758934020996,
0.12994995713233948,
-0.04209413379430771,
0.13880518078804016,
-0.023263264447450638,
-0.0969233512878418,
0.228292778134346,
-0.08746201545000076,
0.17741167545318604,
-0.08660482615232468,
0.08326127380132675,
0.09032996743917465,
0.16352267563343048,
0.014291802421212196,
-0.5143315196037292,
0.01024932973086834,
0.24345041811466217,
-0.12477371096611023,
-0.11265714466571808,
-0.061570122838020325,
0.09934869408607483,
-0.27138978242874146,
0.033041831105947495,
0.2843233346939087,
-0.2669522166252136,
-0.18021130561828613,
0.19569754600524902,
-0.127167746424675,
-0.3050464391708374,
-0.14295831322669983,
-0.07495315372943878,
-0.10450086742639542,
0.19776645302772522,
-0.1354868859052658,
-0.325329452753067,
-0.026221469044685364,
0.049355752766132355
]
} | false | null | 002b89e5-e47e-42e2-a8f2-e813b7778270 | null | Validated | "2023-03-11T17:17:27.516000" | {
"text_length": 364
} |
Zu späte und unvollständige Lieferung
****** ******, meine Kennung 6278397 Hier die chronologische Reihenfolge : 20.08.2020 : Bestellung per Post aufgegeben, insgesAmt 3 Rezepte und private Bestellung. 25.08.2020 : erstes Schreiben aus rechtlichen Gründen nicht lieferbar- Rezept zurück. 28.08.2020 : Tabletten und Privatbestellung z.T. geliefert. Keine Info über fehlende Medikamente. 02.09.2020 : Schreiben, Medikamente nicht lieferbar - Rezept zurück. In der Konsequenz bekam ich diese Medikamente erst am 03.09.2020 in meiner örtlichen Apotheke. Das sind 14 Tage ab Bestellung. Das ist eindeutig zu lange und bitte um Erklärung. Mit freundlichen Gruß ****** ****** | {
"text": "\n Zu späte und unvollständige Lieferung\n \n ****** ******, meine Kennung 6278397 Hier die chronologische Reihenfolge : 20.08.2020 : Bestellung per Post aufgegeben, insgesAmt 3 Rezepte und private Bestellung. 25.08.2020 : erstes Schreiben aus rechtlichen Gründen nicht lieferbar- Rezept zurück. 28.08.2020 : Tabletten und Privatbestellung z.T. geliefert. Keine Info über fehlende Medikamente. 02.09.2020 : Schreiben, Medikamente nicht lieferbar - Rezept zurück. In der Konsequenz bekam ich diese Medikamente erst am 03.09.2020 in meiner örtlichen Apotheke. Das sind 14 Tage ab Bestellung. Das ist eindeutig zu lange und bitte um Erklärung. Mit freundlichen Gruß ****** ******"
} | [
{
"label": "Lieferung",
"score": 0.06449049212683661
},
{
"label": "Lieferung",
"score": 0.06448978094246634
},
{
"label": "Kundenbeschwerde",
"score": 0.061302191594541054
},
{
"label": "Terminvereinbarung",
"score": 0.05824561640688666
},
{
"label": "Preisauskunft",
"score": 0.044236107908590956
},
{
"label": "Vertragskündigung",
"score": 0.0415437398567119
},
{
"label": "Versicherungsauskunft",
"score": 0.037799839753428724
},
{
"label": "Kontogutschrift",
"score": 0.03529717275656006
},
{
"label": "Kontakt-Unterlassung",
"score": 0.034215560450798384
},
{
"label": "Arztanerkennung",
"score": 0.03350747599505061
},
{
"label": "Produktauskunft",
"score": 0.032672508650833224
},
{
"label": "Storno",
"score": 0.028777471744170835
},
{
"label": "Kontoreaktivierung",
"score": 0.028135395745155445
},
{
"label": "Rückgabe",
"score": 0.026543143133176968
},
{
"label": "Stellungnahme",
"score": 0.02570327021137203
},
{
"label": "Vertragsabschluss",
"score": 0.02459962375265591
},
{
"label": "Information",
"score": 0.022601197889408748
},
{
"label": "Gutscheinannahme",
"score": 0.02215479536442596
},
{
"label": "Erstattung",
"score": 0.020959221578940437
},
{
"label": "Ticketauskunft",
"score": 0.02091350826784122
},
{
"label": "Reklamation",
"score": 0.020866223838884892
},
{
"label": "Lieferverzug",
"score": 0.020030079502662168
},
{
"label": "Vertragskorrektur",
"score": 0.01931102227052236
},
{
"label": "Abrechnung",
"score": 0.01881237519543025
},
{
"label": "Umtausch",
"score": 0.01755493474201141
},
{
"label": "Mahnung",
"score": 0.016973200836373267
},
{
"label": "Fahrplanauskunft",
"score": 0.015859779889070606
},
{
"label": "Abo-Kündigung",
"score": 0.015372866741275148
},
{
"label": "Preisreduktion",
"score": 0.015116041292388053
},
{
"label": "Reparatur",
"score": 0.0138360200144257
},
{
"label": "Kundenlob",
"score": 0.013282448129819137
},
{
"label": "Rechnungsausstellung",
"score": 0.013249127959588818
},
{
"label": "Kontoschließung",
"score": 0.012691946928830555
},
{
"label": "Austausch",
"score": 0.012651658308433823
},
{
"label": "Mitarbeiterbeschwerde",
"score": 0.012288971612035345
},
{
"label": "Fundbüro",
"score": 0.01203199671617064
},
{
"label": "Aufwandsentschädigung",
"score": 0.011800129967273781
},
{
"label": "Anzeige",
"score": 0.010083061924951706
}
] | titan230 | Lieferverzug | argilla | {
"mini-lm-sentence-transformers": [
-0.2038477510213852,
0.12711887061595917,
0.05003340542316437,
-0.04432644322514534,
-0.04118026793003082,
-0.03464271128177643,
-0.1107560247182846,
0.24198605120182037,
0.11053857207298279,
0.021296361461281776,
0.07008051872253418,
0.13670629262924194,
-0.10212947428226471,
0.05573572218418121,
-0.0953686386346817,
-0.1590609848499298,
-0.0026226488407701254,
-0.20122374594211578,
0.03039710782468319,
0.03903089463710785,
-0.05581235513091087,
0.06378308683633804,
0.12109100818634033,
0.06836385279893875,
0.11608566343784332,
0.06600984930992126,
0.0063020093366503716,
-0.02386281080543995,
-0.19016006588935852,
-0.2216205596923828,
0.07164102792739868,
0.28523313999176025,
0.03563280776143074,
-0.09977729618549347,
0.3275306224822998,
-0.06754724681377411,
-0.09150621294975281,
0.047884032130241394,
-0.008190055377781391,
0.0237581729888916,
0.08657121658325195,
-0.06794397532939911,
-0.048772651702165604,
0.2206515073776245,
-0.017926469445228577,
0.011866586282849312,
0.025268342345952988,
0.009918877854943275,
-0.14213958382606506,
0.14378446340560913,
-0.039112940430641174,
0.07333885133266449,
-0.15083229541778564,
0.10396135598421097,
0.055596109479665756,
-0.18313607573509216,
-0.0754150003194809,
0.08537132292985916,
0.02599262073636055,
0.1880832314491272,
0.037122830748558044,
0.11429032683372498,
-0.2155337631702423,
0.030235935002565384,
-0.10137423127889633,
-0.010872985236346722,
0.049639131873846054,
-0.1592390239238739,
0.1311492919921875,
0.19803740084171295,
-0.014224126003682613,
0.03251954913139343,
-0.17256735265254974,
0.0771457627415657,
0.045266952365636826,
-0.020971354097127914,
0.09743160009384155,
0.018036415800452232,
-0.013048086315393448,
-0.0768425390124321,
-0.045985545963048935,
-0.07611946016550064,
-0.10360723733901978,
-0.061309561133384705,
-0.1596040427684784,
-0.053962692618370056,
0.030634647235274315,
0.12937608361244202,
0.054198719561100006,
-0.19325372576713562,
0.07757402956485748,
-0.11261850595474243,
0.022631077095866203,
-0.07148994505405426,
-0.038648415356874466,
0.09633664786815643,
-0.0807751938700676,
0.0009185501839965582,
-0.015188870951533318,
0.23053279519081116,
0.058115024119615555,
0.008456393145024776,
-0.13389357924461365,
-0.0569467656314373,
-0.1131250187754631,
-0.0996508002281189,
0.16688032448291779,
-0.1980193555355072,
-0.0608193501830101,
-0.02261306717991829,
-0.2250918745994568,
0.047572165727615356,
0.06909191608428955,
-0.17399351298809052,
-0.050605013966560364,
0.13918466866016388,
0.0015618698671460152,
0.005614991765469313,
0.03458574041724205,
0.08693631738424301,
-0.10311868786811829,
-0.03194280341267586,
0.07673625648021698,
-0.22994238138198853,
-0.0763607919216156,
0.0009632348082959652,
0.1067802906036377,
0.08358117192983627,
0.05596092715859413,
-0.06452842801809311,
0.1445002257823944,
0.005640510004013777,
-0.12294621765613556,
0.010510500520467758,
0.2314165234565735,
-0.20282146334648132,
0.026805317029356956,
-0.06583593785762787,
-0.05154794454574585,
-0.1333196759223938,
0.022137567400932312,
-0.05448637902736664,
-0.06488542258739471,
0.06336271017789841,
0.16917665302753448,
0.17249514162540436,
0.30581650137901306,
0.07048320770263672,
0.1193421334028244,
0.00803946703672409,
-0.012164349667727947,
-0.12137723714113235,
0.00007317867130041122,
0.1346758008003235,
-0.03469907492399216,
-0.059193871915340424,
0.15926778316497803,
-0.01520574651658535,
-0.11056318879127502,
-0.0713648572564125,
-0.1285504400730133,
-0.19033563137054443,
0.04504811763763428,
0.05176903307437897,
-0.06764565408229828,
-0.0920838788151741,
0.02387300692498684,
-0.2825010120868683,
0.04728741943836212,
0.2996138334274292,
0.07119566947221756,
-0.09969887137413025,
0.05155930668115616,
0.0660850778222084,
-0.10824448615312576,
-0.024551117792725563,
0.27077388763427734,
-0.04070713743567467,
-0.12720000743865967,
-0.18281105160713196,
0.048717938363552094,
-0.09840142726898193,
-0.12775635719299316,
0.14274878799915314,
-0.026567958295345306,
-0.042351871728897095,
-0.07035136967897415,
0.14806321263313293,
0.0867738425731659,
0.11974183470010757,
-0.1452033817768097,
-0.04714125022292137,
0.1527882218360901,
0.09400022029876709,
-0.22495439648628235,
-0.08571910113096237,
0.1128610298037529,
0.013247748836874962,
0.018163423985242844,
0.04231385141611099,
-0.12853926420211792,
0.1304524838924408,
0.24660435318946838,
-0.0681251585483551,
0.050389163196086884,
-0.08695119619369507,
0.037835393100976944,
-0.23856765031814575,
0.17703849077224731,
-0.12905913591384888,
-0.023168351501226425,
0.13149523735046387,
0.09390516579151154,
-0.03968357294797897,
0.007189635653048754,
0.08742743730545044,
-0.08914187550544739,
0.15265434980392456,
-0.1290578842163086,
-0.01699001155793667,
-0.10659833997488022,
0.051038626581430435,
0.15756765007972717,
-0.1741601973772049,
0.14102903008460999,
0.1781918853521347,
-0.15104953944683075,
-0.10668370872735977,
-0.0679541602730751,
0.11160164326429367,
-0.02632492035627365,
0.07933118939399719,
0.19301322102546692,
0.07727284729480743,
-0.037536412477493286,
-0.08872251212596893,
0.2900094985961914,
-0.09629867970943451,
-0.17151731252670288,
0.14954319596290588,
-0.10359542071819305,
-0.20761239528656006,
0.05960042029619217,
0.07070061564445496,
-0.16624432802200317,
0.06564106047153473,
-0.1911618709564209,
0.154314786195755,
-0.09258408099412918,
0.1925508975982666,
-0.008440518751740456,
0.056739967316389084,
-0.04841012880206108,
0.027132758870720863,
0.1211647093296051,
-0.08327142894268036,
-0.03381698951125145,
0.045806486159563065,
0.0145186148583889,
-0.045267120003700256,
0.16060733795166016,
-0.03551401197910309,
0.029767148196697235,
0.09457561373710632,
0.1994190365076065,
0.1005597710609436,
-0.08871497213840485,
-0.06718198955059052,
0.09998525679111481,
-0.1611105501651764,
-0.1002952829003334,
-0.29264596104621887,
0.2585028409957886,
0.014566879719495773,
0.11544224619865417,
-0.00941188633441925,
0.0904693752527237,
0.1764000803232193,
0.03144674748182297,
0.09683936089277267,
0.03751459717750549,
-0.1380889117717743,
0.23428374528884888,
-0.009360081516206264,
-0.07880550622940063,
0.15700089931488037,
0.04066692665219307,
-0.34467941522598267,
-0.14102759957313538,
0.04832207038998604,
0.08187565207481384,
-0.03376324474811554,
0.18602120876312256,
-0.21769863367080688,
0.01750246435403824,
-0.129888117313385,
-0.04655139148235321,
-0.09568844735622406,
0.13178414106369019,
-0.024863064289093018,
-0.1316792219877243,
-0.034702181816101074,
0.047899238765239716,
-0.07453809678554535,
0.20335301756858826,
0.030593708157539368,
-0.14119219779968262,
0.10430125147104263,
-0.07037630677223206,
-0.11357837915420532,
0.18913477659225464,
-0.25918930768966675,
0.07950586825609207,
-0.13436907529830933,
0.06035219877958298,
0.03727278113365173,
-0.005284855142235756,
0.24934397637844086,
-0.10952967405319214,
-0.2886236906051636,
0.2527313828468323,
-0.0043793125078082085,
0.06377628445625305,
0.3762262165546417,
0.03420715034008026,
0.05273750424385071,
-0.0748712345957756,
0.007356993388384581,
0.06491998583078384,
-0.12842100858688354,
-0.035646937787532806,
0.20886029303073883,
-0.016569193452596664,
-0.0759207233786583,
-0.08432742953300476,
0.0015948973596096039,
-0.15597213804721832,
-0.047007378190755844,
-0.10556239634752274,
-0.21237429976463318,
-0.060403961688280106,
0.1276577264070511,
0.19196008145809174,
-0.16156624257564545,
0.02972079999744892,
0.02010873705148697,
0.12566831707954407,
0.11855079233646393,
0.022337423637509346,
0.07191155850887299,
-0.013625438325107098,
-0.02687988430261612,
0.02765776589512825,
0.020518161356449127,
-0.1379530131816864,
-0.15143458545207977,
-0.13642776012420654,
0.05982767790555954,
0.03530101105570793,
-0.053730059415102005,
-0.04330864176154137,
0.012036584317684174,
-0.11891540884971619,
0.2117137610912323,
-0.03777589648962021,
-0.24126769602298737,
-0.12909500300884247,
0.02575989067554474,
0.044847894459962845,
-0.059659842401742935,
-0.08145932108163834,
0.032595038414001465,
0.11210452020168304,
-0.024625727906823158,
0.024879464879631996,
0.08877432346343994,
-0.057630755007267,
0.007842326536774635,
-0.06503008306026459,
-0.15283405780792236,
0.07809431105852127,
0.051433295011520386,
-0.07007277756929398,
0.00047387275844812393
]
} | false | null | 00392bfe-5b82-4710-985c-8bb23f5ddc50 | null | Validated | "2023-03-11T17:17:30.305000" | {
"text_length": 734
} |
Trotz Versicherung volle Preis Bezahlt
Sehr geehrte Damen und Herren, ich war am 10.07.20 in der Filiale Neuwied die Neue Brille für meine Tochter abholen es war alles gut die Fr. L...e hat auch mühe gegeben das alles Problem los läuft aber zum Schluss ich müsste doch das volle Preis bezahlen. Es scheint die junge Dame ist noch nicht so weit um die Kundschaft zu bedienen, die wusste nicht genau was und wie und immer wider müsste Rücksprache halten mit andere Kollegen-inen. Frage: war es gerecht das ich volle Preis Bezahle trotz Versicherung? | {
"text": "\n Trotz Versicherung volle Preis Bezahlt\n \n Sehr geehrte Damen und Herren, ich war am 10.07.20 in der Filiale Neuwied die Neue Brille für meine Tochter abholen es war alles gut die Fr. L...e hat auch mühe gegeben das alles Problem los läuft aber zum Schluss ich müsste doch das volle Preis bezahlen. Es scheint die junge Dame ist noch nicht so weit um die Kundschaft zu bedienen, die wusste nicht genau was und wie und immer wider müsste Rücksprache halten mit andere Kollegen-inen. Frage: war es gerecht das ich volle Preis Bezahle trotz Versicherung?"
} | [
{
"label": "Versicherungsauskunft",
"score": 0.1918240871215645
},
{
"label": "Preisauskunft",
"score": 0.0841964728930238
},
{
"label": "Aufwandsentschädigung",
"score": 0.04937373854482293
},
{
"label": "Kundenbeschwerde",
"score": 0.0390439610498203
},
{
"label": "Stellungnahme",
"score": 0.030708944438802618
},
{
"label": "Vertragskorrektur",
"score": 0.025943231165191108
},
{
"label": "Ticketauskunft",
"score": 0.024416475236869052
},
{
"label": "Arztanerkennung",
"score": 0.023981068440654507
},
{
"label": "Vertragskündigung",
"score": 0.02336207364936675
},
{
"label": "Terminvereinbarung",
"score": 0.02319409743299515
},
{
"label": "Kontoschließung",
"score": 0.023012175625595977
},
{
"label": "Vertragsabschluss",
"score": 0.0229420608477603
},
{
"label": "Storno",
"score": 0.02268230166655321
},
{
"label": "Rechnungsausstellung",
"score": 0.021929081485094093
},
{
"label": "Umtausch",
"score": 0.021154312372563218
},
{
"label": "Produktauskunft",
"score": 0.020635164688485346
},
{
"label": "Abrechnung",
"score": 0.02028528393389234
},
{
"label": "Kontoreaktivierung",
"score": 0.020048952934949942
},
{
"label": "Kontakt-Unterlassung",
"score": 0.019726094199377063
},
{
"label": "Lieferung",
"score": 0.019344228434572765
},
{
"label": "Lieferung",
"score": 0.01934417163480266
},
{
"label": "Information",
"score": 0.018819987872864832
},
{
"label": "Erstattung",
"score": 0.01765815897601006
},
{
"label": "Reparatur",
"score": 0.017505198108382327
},
{
"label": "Austausch",
"score": 0.017363719579115963
},
{
"label": "Fundbüro",
"score": 0.017292016720781078
},
{
"label": "Mitarbeiterbeschwerde",
"score": 0.015922152994916942
},
{
"label": "Kundenlob",
"score": 0.01566314296480232
},
{
"label": "Gutscheinannahme",
"score": 0.015322841858099016
},
{
"label": "Preisreduktion",
"score": 0.014910946196721852
},
{
"label": "Anzeige",
"score": 0.014614496210961073
},
{
"label": "Kontogutschrift",
"score": 0.014448660858210567
},
{
"label": "Rückgabe",
"score": 0.013341277642945976
},
{
"label": "Lieferverzug",
"score": 0.012952305593138208
},
{
"label": "Mahnung",
"score": 0.012156856516085347
},
{
"label": "Abo-Kündigung",
"score": 0.011996702560665578
},
{
"label": "Fahrplanauskunft",
"score": 0.01154215575499142
},
{
"label": "Reklamation",
"score": 0.011341401794550047
}
] | titan230 | Mitarbeiterbeschwerde | argilla | {
"mini-lm-sentence-transformers": [
-0.011023453436791897,
0.18713611364364624,
0.014129195362329483,
0.08848671615123749,
0.0702868103981018,
-0.08559218049049377,
0.05122309923171997,
0.21734775602817535,
0.0027176733128726482,
-0.09121716022491455,
0.2554056644439697,
0.16280081868171692,
-0.06877144426107407,
0.029796170070767403,
-0.1250554472208023,
0.04471471905708313,
0.023858046159148216,
-0.20302392542362213,
-0.09425985813140869,
0.07343316823244095,
-0.3295212388038635,
-0.1793394535779953,
0.03964821621775627,
0.085945725440979,
0.20956823229789734,
0.10136420279741287,
-0.12478575110435486,
0.05000777915120125,
-0.0734134241938591,
-0.19152282178401947,
-0.055512040853500366,
-0.0949149951338768,
-0.05730900913476944,
-0.03408641740679741,
0.13797494769096375,
-0.2585386335849762,
0.060593247413635254,
-0.10379047691822052,
0.09535355865955353,
0.14169034361839294,
0.01212115865200758,
-0.06192440539598465,
-0.27620795369148254,
0.12056583911180496,
0.0467151440680027,
0.15332654118537903,
0.14493758976459503,
0.047826774418354034,
-0.12567979097366333,
0.007253040559589863,
-0.03971366584300995,
0.05983871966600418,
-0.06183261051774025,
0.15429729223251343,
-0.07762068510055542,
-0.10083622485399246,
0.1860121786594391,
0.018048906698822975,
-0.15952719748020172,
0.1466151475906372,
0.008991335518658161,
-0.07356656342744827,
-0.14719556272029877,
0.1331254541873932,
-0.25174015760421753,
-0.02547030709683895,
-0.10619866102933884,
-0.1372457593679428,
0.14154089987277985,
0.14924141764640808,
0.0928213819861412,
-0.015396158210933208,
-0.0666724443435669,
0.07133703678846359,
-0.05584754794836044,
0.10889574885368347,
0.1467924267053604,
-0.006597257684916258,
0.10601165890693665,
0.1616077870130539,
-0.00818964745849371,
-0.132988840341568,
-0.059791795909404755,
0.08146920800209045,
-0.0930471196770668,
-0.11925847828388214,
0.1764015555381775,
0.08998308330774307,
-0.1300477683544159,
-0.1745758056640625,
0.2158905565738678,
-0.05078405514359474,
0.08730920404195786,
0.059600748121738434,
0.16711029410362244,
0.14041565358638763,
-0.12679018080234528,
0.25075456500053406,
-0.15264879167079926,
0.07389083504676819,
0.1439145803451538,
0.03255028650164604,
-0.03596065193414688,
-0.042804546654224396,
-0.10242153704166412,
-0.08185400068759918,
0.023600738495588303,
0.12687647342681885,
0.10440698266029358,
-0.09145461767911911,
-0.12233459204435349,
0.12165607511997223,
0.1247069388628006,
-0.050469882786273956,
-0.12801994383335114,
0.1048356294631958,
-0.23327508568763733,
-0.004034458193928003,
0.17834123969078064,
-0.16998574137687683,
0.07634709775447845,
0.2345072627067566,
-0.07417485117912292,
-0.31293433904647827,
-0.22961895167827606,
-0.12391386181116104,
0.2538193464279175,
-0.08563519269227982,
-0.06738204509019852,
0.11699686199426651,
0.05589974299073219,
-0.15558870136737823,
-0.12977929413318634,
0.16872906684875488,
0.06453980505466461,
0.0812699943780899,
0.03278336301445961,
0.16487665474414825,
-0.023251807317137718,
-0.04496791213750839,
-0.19497628509998322,
-0.03187381476163864,
-0.017821967601776123,
0.2734973430633545,
0.03109104372560978,
0.257071316242218,
0.12407580018043518,
0.2997134029865265,
0.19300812482833862,
-0.0266585536301136,
-0.08950954675674438,
0.08338001370429993,
0.047138482332229614,
0.05549298971891403,
0.016341455280780792,
0.09290072321891785,
0.1288980394601822,
0.09217453002929688,
-0.10565190017223358,
-0.1236441358923912,
0.11242448538541794,
-0.06190325692296028,
-0.07516469061374664,
-0.018950123339891434,
-0.027089126408100128,
-0.135560542345047,
-0.007344281300902367,
-0.2100270688533783,
0.025673644617199898,
0.11245914548635483,
0.1119326651096344,
0.08212530612945557,
-0.1922808587551117,
-0.0007297134143300354,
-0.09527577459812164,
-0.18597054481506348,
-0.11796700954437256,
0.176544651389122,
-0.11849348247051239,
-0.2919565439224243,
-0.16579650342464447,
0.16762079298496246,
-0.03524225577712059,
-0.0824822261929512,
-0.030477290973067284,
0.04620177671313286,
0.035922665148973465,
-0.08162734657526016,
0.10335074365139008,
-0.09977085143327713,
-0.08225397020578384,
-0.05521874874830246,
-0.005799192003905773,
0.1699250042438507,
-0.013443386182188988,
-0.055586960166692734,
0.0636441707611084,
-0.03203824162483215,
-0.009592080488801003,
0.192000612616539,
-0.17454488575458527,
-0.18448156118392944,
0.17363525927066803,
0.15186013281345367,
-0.056137096136808395,
0.06807924062013626,
0.0572974756360054,
-0.24422679841518402,
0.0833396315574646,
-0.0005135030951350927,
0.1125219464302063,
0.16274437308311462,
0.1529417634010315,
0.087393619120121,
0.02832605317234993,
0.20947667956352234,
-0.05986252427101135,
0.15721994638442993,
0.017694732174277306,
0.14030258357524872,
0.02295871265232563,
0.15872202813625336,
0.1848369985818863,
-0.1967034488916397,
-0.05718299001455307,
0.01925673708319664,
0.14325910806655884,
-0.19010363519191742,
0.14892102777957916,
-0.0890924260020256,
-0.16844959557056427,
-0.23538628220558167,
0.10761335492134094,
-0.02362952195107937,
-0.18506436049938202,
-0.025233417749404907,
-0.031057842075824738,
0.05202718451619148,
-0.05474346876144409,
0.11254853755235672,
0.04364246502518654,
-0.402658075094223,
0.0010091719450429082,
-0.005252544302493334,
0.08587901294231415,
0.11817861348390579,
0.03257007524371147,
0.0166412815451622,
0.12423337996006012,
0.15960219502449036,
0.21776707470417023,
-0.17151199281215668,
0.06822274625301361,
0.09045896679162979,
-0.09100916236639023,
-0.16517764329910278,
-0.10756821930408478,
0.25989747047424316,
-0.13701561093330383,
0.019461393356323242,
0.11869337409734726,
-0.04954654723405838,
0.22939832508563995,
-0.00033016776433214545,
-0.10439930856227875,
-0.30069610476493835,
-0.19841022789478302,
-0.2925558090209961,
0.006453610025346279,
-0.3012893497943878,
0.02608777955174446,
-0.5127999186515808,
0.0729222223162651,
0.00803829450160265,
-0.2390587478876114,
0.02984757162630558,
0.1210215836763382,
0.2340126782655716,
-0.2469281554222107,
0.21172261238098145,
0.12840285897254944,
0.040506552904844284,
0.22086520493030548,
0.0348811000585556,
0.11181125044822693,
0.1594887673854828,
-0.030389392748475075,
-0.06557029485702515,
0.01936129294335842,
0.07910601794719696,
0.2156354784965515,
-0.0270533449947834,
0.08862853050231934,
-0.22152353823184967,
-0.10202458500862122,
-0.13782736659049988,
-0.27180710434913635,
-0.08565738052129745,
0.08362153172492981,
-0.03136835992336273,
-0.1983834207057953,
0.010780276730656624,
-0.09379725903272629,
0.10620708018541336,
-0.02224983647465706,
0.06194940209388733,
0.10785925388336182,
-0.033644240349531174,
0.10877133905887604,
-0.04735110327601433,
0.0820249617099762,
-0.14085781574249268,
-0.17936430871486664,
0.025676298886537552,
0.0070029436610639095,
0.09532628953456879,
0.10719981789588928,
0.04953420162200928,
-0.10368840396404266,
-0.16852635145187378,
0.09287973493337631,
-0.2499908208847046,
-0.06993959844112396,
-0.026476992294192314,
0.12458566576242447,
-0.21994464099407196,
-0.18874187767505646,
0.13244830071926117,
0.00020827222033403814,
0.19648465514183044,
0.020195070654153824,
-0.0012246433179825544,
0.16711914539337158,
-0.028973553329706192,
0.027747096493840218,
-0.14254720509052277,
-0.12095969915390015,
-0.09900768101215363,
-0.05461108684539795,
-0.026138823479413986,
0.1250806301832199,
0.2041780799627304,
0.009356731548905373,
-0.0727405920624733,
-0.12034641951322556,
0.10307219624519348,
0.1456795036792755,
0.06770061701536179,
0.004919904284179211,
0.24003370106220245,
0.04565291851758957,
0.0014800529461354017,
0.1034562811255455,
0.1165730282664299,
-0.054288119077682495,
-0.17363442480564117,
0.14869815111160278,
0.12182241678237915,
0.08821235597133636,
0.001883790479041636,
-0.0024501795414835215,
0.06669805943965912,
0.002021449850872159,
0.2585766017436981,
0.017802858725190163,
-0.10442747920751572,
-0.20335279405117035,
-0.02888902835547924,
0.008555077016353607,
0.1447368711233139,
0.0905911847949028,
0.009121363051235676,
-0.24081626534461975,
-0.10779528319835663,
-0.0341067798435688,
-0.26626044511795044,
0.07636719197034836,
-0.1706678569316864,
-0.20840951800346375,
0.11429371684789658,
0.06696708500385284,
-0.11503470689058304,
-0.14606641232967377,
0.10255692899227142
]
} | false | null | 003a5556-ecd1-4baa-878b-7f21dc175b85 | null | Validated | "2023-03-11T17:17:30.050000" | {
"text_length": 612
} |
Bestellung vom 19.6.2021
Ich gab zum obigen Datum eine hochwertige Sonnenbrille in Auftrag. Nach drei Wochen wurde mir auf (Nachfrage(! mitgeteilt , dass ein Materialfehler vorlägeund das Gestell neu angefordert werden müsse. Nach zwei emails an Herrn … erfuhr ich dann nach weiteren drei Wochen, dass dieBrille nun, wie verabredet zur Filiale Stuttgart gesandt werde. Dies geschah am 9. 8.. Bei der Abholung stellte man einen großen, unübersehbaren Kratzer an einem Glas fest. Nun ist der Gipfel des Ganzen erreicht und ich verzichte auf diese Brilleund weiteren Service von Fielmann. | {
"text": "\n Bestellung vom 19.6.2021\n \n Ich gab zum obigen Datum eine hochwertige Sonnenbrille in Auftrag. Nach drei Wochen wurde mir auf (Nachfrage(! mitgeteilt , dass ein Materialfehler vorlägeund das Gestell neu angefordert werden müsse. Nach zwei emails an Herrn … erfuhr ich dann nach weiteren drei Wochen, dass dieBrille nun, wie verabredet zur Filiale Stuttgart gesandt werde. Dies geschah am 9. 8.. Bei der Abholung stellte man einen großen, unübersehbaren Kratzer an einem Glas fest. Nun ist der Gipfel des Ganzen erreicht und ich verzichte auf diese Brilleund weiteren Service von Fielmann."
} | [
{
"label": "Kontoschließung",
"score": 0.08532752373494373
},
{
"label": "Terminvereinbarung",
"score": 0.07579491250990816
},
{
"label": "Ticketauskunft",
"score": 0.06508871127929294
},
{
"label": "Kontakt-Unterlassung",
"score": 0.04697518682085643
},
{
"label": "Stellungnahme",
"score": 0.038316922997980576
},
{
"label": "Gutscheinannahme",
"score": 0.037715295797048756
},
{
"label": "Kundenbeschwerde",
"score": 0.03677302682482178
},
{
"label": "Rechnungsausstellung",
"score": 0.03557321952497211
},
{
"label": "Vertragskündigung",
"score": 0.030198500539027003
},
{
"label": "Produktauskunft",
"score": 0.029812503796824416
},
{
"label": "Storno",
"score": 0.026036019461845153
},
{
"label": "Vertragsabschluss",
"score": 0.025327250863519838
},
{
"label": "Versicherungsauskunft",
"score": 0.025303445531938563
},
{
"label": "Preisauskunft",
"score": 0.02398100370720578
},
{
"label": "Fundbüro",
"score": 0.02327005412083205
},
{
"label": "Anzeige",
"score": 0.021965968157459895
},
{
"label": "Abo-Kündigung",
"score": 0.021602634330502045
},
{
"label": "Rückgabe",
"score": 0.01997434021234681
},
{
"label": "Reparatur",
"score": 0.019578026277164637
},
{
"label": "Mahnung",
"score": 0.019539664744342017
},
{
"label": "Kontoreaktivierung",
"score": 0.019516766932624573
},
{
"label": "Erstattung",
"score": 0.01891960831201602
},
{
"label": "Information",
"score": 0.018653330818367935
},
{
"label": "Umtausch",
"score": 0.01855768732104356
},
{
"label": "Vertragskorrektur",
"score": 0.01816210379283497
},
{
"label": "Kontogutschrift",
"score": 0.017816334619285005
},
{
"label": "Mitarbeiterbeschwerde",
"score": 0.01662209474158301
},
{
"label": "Austausch",
"score": 0.016577579294166735
},
{
"label": "Reklamation",
"score": 0.016182319827619043
},
{
"label": "Lieferung",
"score": 0.015810388145499447
},
{
"label": "Lieferung",
"score": 0.015810369615408798
},
{
"label": "Aufwandsentschädigung",
"score": 0.015638193221738556
},
{
"label": "Fahrplanauskunft",
"score": 0.01547745668350519
},
{
"label": "Arztanerkennung",
"score": 0.014808301893684012
},
{
"label": "Kundenlob",
"score": 0.014401687316686378
},
{
"label": "Abrechnung",
"score": 0.013674272821057057
},
{
"label": "Preisreduktion",
"score": 0.012811380710303005
},
{
"label": "Lieferverzug",
"score": 0.012405912699744144
}
] | titan230 | Kundenbeschwerde | argilla | {
"mini-lm-sentence-transformers": [
-0.09679079055786133,
0.15141895413398743,
-0.05613808333873749,
-0.08202315121889114,
0.012162777595221996,
0.03983297944068909,
-0.13876160979270935,
0.07145698368549347,
0.008414831012487411,
-0.044222503900527954,
0.10791496187448502,
0.17562323808670044,
0.04830023646354675,
-0.03580109775066376,
0.08589382469654083,
0.10988937318325043,
0.024268971756100655,
-0.284690797328949,
0.020459802821278572,
0.03565153479576111,
0.14616580307483673,
-0.16635599732398987,
-0.10669463872909546,
0.04316185414791107,
0.23902936279773712,
0.06795064359903336,
-0.14951637387275696,
-0.17665144801139832,
-0.0832793116569519,
-0.06229746714234352,
0.01276368834078312,
0.07773636281490326,
0.06356370449066162,
-0.19500942528247833,
0.378223180770874,
-0.06912671029567719,
0.042005643248558044,
-0.12638098001480103,
-0.010802900418639183,
0.18206751346588135,
-0.013528390787541866,
-0.07084242254495621,
-0.16565784811973572,
0.12470555305480957,
0.10722501575946808,
0.22897399961948395,
0.10508930683135986,
0.2259739488363266,
-0.07763037085533142,
0.031863097101449966,
-0.09344115853309631,
0.03762870281934738,
-0.20052608847618103,
-0.1885150671005249,
0.030392060056328773,
-0.0013346620835363865,
-0.18593829870224,
0.2348426878452301,
0.03806031495332718,
0.20830653607845306,
0.13678452372550964,
-0.030199654400348663,
-0.2704489827156067,
0.008917754516005516,
-0.19925303757190704,
-0.01777489110827446,
-0.1589852273464203,
-0.2955700159072876,
0.1878606677055359,
0.1975563019514084,
0.13330861926078796,
-0.0960293635725975,
-0.12233339250087738,
-0.1389271318912506,
0.03148071840405464,
0.12080666422843933,
0.0008660973981022835,
0.02574056386947632,
0.024936165660619736,
-0.04587490111589432,
-0.10915029048919678,
-0.15894797444343567,
-0.16883324086666107,
-0.06629099696874619,
0.02191975899040699,
-0.1399938464164734,
0.1431800276041031,
0.1827624887228012,
0.051306821405887604,
-0.028457649052143097,
0.13480696082115173,
-0.26772210001945496,
0.05343077331781387,
0.1184682622551918,
-0.028164740651845932,
0.04064612835645676,
0.04236455261707306,
0.10387641191482544,
0.21709196269512177,
0.21602371335029602,
0.13430194556713104,
-0.08223189413547516,
-0.11074385792016983,
-0.13321807980537415,
-0.20578008890151978,
-0.16992992162704468,
0.019271399825811386,
0.06828388571739197,
-0.0876370370388031,
-0.08365467935800552,
0.04137532413005829,
0.10311351716518402,
0.12253858894109726,
-0.08719325810670853,
-0.1694718301296234,
0.4173617362976074,
-0.001695922575891018,
-0.05137472227215767,
0.10032889246940613,
-0.058816079050302505,
0.05497446656227112,
0.25841179490089417,
0.2630385160446167,
-0.1299401819705963,
-0.2839500606060028,
0.16048038005828857,
0.22156751155853271,
-0.07973702251911163,
-0.08617144078016281,
-0.04593881219625473,
-0.04811415821313858,
-0.005230706185102463,
-0.15688683092594147,
0.03869242966175079,
-0.014954250305891037,
0.13071763515472412,
-0.020509958267211914,
-0.06918463110923767,
0.11378161609172821,
-0.08356458693742752,
0.11762732267379761,
-0.08111612498760223,
-0.07808441668748856,
0.1309371292591095,
0.2656151056289673,
0.01663910038769245,
0.07480822503566742,
0.05858778581023216,
0.03201443329453468,
-0.19358164072036743,
-0.0889977216720581,
0.1281425803899765,
0.17827308177947998,
0.0759197473526001,
0.02441766858100891,
-0.09023790061473846,
0.18804556131362915,
0.09116579592227936,
0.05671154707670212,
-0.05973133444786072,
0.15143878757953644,
-0.12883973121643066,
0.19431447982788086,
0.08654958009719849,
0.052160847932100296,
-0.16117095947265625,
0.049694303423166275,
-0.22938501834869385,
0.10961852222681046,
0.3870672881603241,
-0.008774733170866966,
-0.027917811647057533,
0.10646704584360123,
-0.014525191858410835,
-0.16855186223983765,
0.15986093878746033,
0.2491910457611084,
0.011867997236549854,
-0.0981263518333435,
-0.1004222109913826,
0.07481572031974792,
0.019891995936632156,
0.020378906279802322,
0.16629326343536377,
0.11741705238819122,
0.021904565393924713,
-0.0031787627376616,
-0.06932665407657623,
0.1512029469013214,
0.0277307890355587,
-0.17211730778217316,
-0.12308330088853836,
0.2788151800632477,
0.1523618847131729,
-0.1436326503753662,
0.06823968887329102,
-0.1332385540008545,
-0.2812795639038086,
-0.025576911866664886,
0.19419622421264648,
-0.2538619637489319,
-0.13169889152050018,
0.025173064321279526,
0.018268723040819168,
0.04734382778406143,
0.04393846541643143,
-0.007624513935297728,
-0.1332492083311081,
0.25419268012046814,
0.12492995709180832,
0.2755356431007385,
-0.17518463730812073,
0.0844782218337059,
0.0003185186069458723,
0.11270466446876526,
0.09322334825992584,
-0.22963671386241913,
0.010621205903589725,
-0.0953894704580307,
0.12089627236127853,
-0.08054420351982117,
0.0579925961792469,
0.1040351614356041,
-0.2599295377731323,
0.06521391123533249,
0.046383172273635864,
-0.023778090253472328,
-0.1986410915851593,
0.10840567201375961,
0.20662382245063782,
-0.18684038519859314,
0.19259819388389587,
0.05171595513820648,
-0.06144443154335022,
-0.07629931718111038,
-0.27134817838668823,
0.0011917836964130402,
-0.06213931739330292,
-0.23490771651268005,
0.07735560089349747,
0.04881391301751137,
-0.2649080157279968,
-0.08180440962314606,
0.10690201073884964,
0.14882606267929077,
-0.1487264335155487,
-0.09659654647111893,
-0.014276638627052307,
-0.1053476557135582,
0.1426103413105011,
0.35077136754989624,
-0.1097949966788292,
-0.10350189357995987,
0.10049745440483093,
-0.01461411826312542,
-0.029995005577802658,
-0.21621882915496826,
0.3216840922832489,
-0.023278096690773964,
0.1704128086566925,
0.12752485275268555,
-0.19730865955352783,
-0.1072099506855011,
0.020952222868800163,
0.11517807096242905,
-0.03458821028470993,
0.004493187181651592,
-0.06557969748973846,
-0.02829110622406006,
-0.18190781772136688,
-0.16614225506782532,
-0.0708751231431961,
-0.11903402954339981,
-0.11208582669496536,
-0.14992853999137878,
-0.2107568383216858,
0.04157734662294388,
0.17457985877990723,
-0.1594848334789276,
0.11170173436403275,
-0.02914927713572979,
0.029392609372735023,
0.23743391036987305,
0.09735898673534393,
0.14113008975982666,
0.017563125118613243,
-0.006833029445260763,
-0.30629003047943115,
0.18472567200660706,
-0.08870671689510345,
-0.053511038422584534,
0.029466260224580765,
0.034706972539424896,
-0.135250061750412,
0.0232100673019886,
0.021458759903907776,
-0.19173701107501984,
-0.1193021908402443,
-0.07318690419197083,
0.05309838429093361,
0.12272081524133682,
0.18512746691703796,
-0.011104613542556763,
-0.16716459393501282,
-0.0654517412185669,
0.019742244854569435,
0.09344664961099625,
0.11497613787651062,
0.21141678094863892,
-0.029924532398581505,
0.2943350076675415,
-0.22108685970306396,
0.0829412117600441,
0.04688820242881775,
0.09367446601390839,
-0.08523622155189514,
0.030576134100556374,
0.18327118456363678,
0.03933839127421379,
-0.3104972839355469,
0.08343659341335297,
0.0412750206887722,
-0.13187822699546814,
0.21983671188354492,
0.2938973903656006,
-0.10460251569747925,
-0.07512873411178589,
-0.044242098927497864,
-0.21929559111595154,
-0.2286127805709839,
-0.047579940408468246,
-0.017660818994045258,
0.04602674022316933,
-0.03380300849676132,
0.0674973875284195,
-0.15606200695037842,
-0.19123367965221405,
-0.1625959426164627,
-0.04843093454837799,
-0.0636439323425293,
0.028149491176009178,
0.2087307572364807,
0.2888208329677582,
-0.2182127833366394,
0.03048861213028431,
0.16363126039505005,
0.10926692187786102,
0.07419551908969879,
0.11275610327720642,
-0.12147241085767746,
-0.17459231615066528,
-0.031963154673576355,
-0.009881711564958096,
-0.09929734468460083,
-0.12642762064933777,
-0.1251879185438156,
-0.29407060146331787,
0.07834374904632568,
-0.04912533611059189,
-0.20047158002853394,
0.15426844358444214,
0.12962976098060608,
-0.010615374892950058,
0.2826019525527954,
0.16467443108558655,
-0.047900982201099396,
-0.07605554163455963,
-0.10634755343198776,
-0.005420767702162266,
0.24280284345149994,
-0.2580656111240387,
0.019354090094566345,
-0.06923917680978775,
-0.11304409056901932,
0.09514263272285461,
-0.1381233036518097,
0.17429451644420624,
-0.29039737582206726,
-0.11112555861473083,
-0.0174271147698164,
0.02363288402557373,
0.06841965019702911,
-0.2827247977256775,
0.17223656177520752
]
} | false | null | 003f0c15-8a90-41c5-8a6f-3614c9da6ec8 | null | Validated | "2023-03-11T17:17:29.861000" | {
"text_length": 649
} |
Qualitätseinbußen
Sehr geehrte Damen und Herren, Seit mehreren Jahren trage ich acuvue Oasis for Presbyopia Kontaktlinsen. Mit den letzten Fielmann Kontaktlinsen habe ich die Erfahrungen gemacht dass ich die Linsen schon nach einwöchiger Tragezeit austauschen muss. Meiner Meinung nach hat die Qualität sehr nachgelassen. Bei Bestellungen bei anderen Kontaktlinsen Stores konnte ich die Linsen sogar mehrere Wochen, manchmal sogar Monate tragen. Ich muss dazu sagen, dass ich die Linsen nur tagsüber trage und nach der Arbeit auf eine Brille umsteige. Wie kann ich mir diese enormen Qualitätseinbußen mit den Fielmann Kontaktlinsen erklären? Mit freundlichem Gruß ****** ****** | {
"text": "\n Qualitätseinbußen\n \n Sehr geehrte Damen und Herren, Seit mehreren Jahren trage ich acuvue Oasis for Presbyopia Kontaktlinsen. Mit den letzten Fielmann Kontaktlinsen habe ich die Erfahrungen gemacht dass ich die Linsen schon nach einwöchiger Tragezeit austauschen muss. Meiner Meinung nach hat die Qualität sehr nachgelassen. Bei Bestellungen bei anderen Kontaktlinsen Stores konnte ich die Linsen sogar mehrere Wochen, manchmal sogar Monate tragen. Ich muss dazu sagen, dass ich die Linsen nur tagsüber trage und nach der Arbeit auf eine Brille umsteige. Wie kann ich mir diese enormen Qualitätseinbußen mit den Fielmann Kontaktlinsen erklären? Mit freundlichem Gruß ****** ******"
} | [
{
"label": "Kontakt-Unterlassung",
"score": 0.12285716819549025
},
{
"label": "Stellungnahme",
"score": 0.049698625809853125
},
{
"label": "Kontoschließung",
"score": 0.0428587539946338
},
{
"label": "Versicherungsauskunft",
"score": 0.04150104569420617
},
{
"label": "Austausch",
"score": 0.040356491931378184
},
{
"label": "Ticketauskunft",
"score": 0.03801561372461604
},
{
"label": "Terminvereinbarung",
"score": 0.036644228070737216
},
{
"label": "Storno",
"score": 0.03277525671812281
},
{
"label": "Produktauskunft",
"score": 0.030898037845946937
},
{
"label": "Kundenbeschwerde",
"score": 0.030724217785985657
},
{
"label": "Rechnungsausstellung",
"score": 0.02858227215236945
},
{
"label": "Gutscheinannahme",
"score": 0.026210986457283886
},
{
"label": "Lieferung",
"score": 0.02542546514972929
},
{
"label": "Lieferung",
"score": 0.025425346708050127
},
{
"label": "Kontoreaktivierung",
"score": 0.025362807737831203
},
{
"label": "Vertragskorrektur",
"score": 0.024566718039885325
},
{
"label": "Vertragsabschluss",
"score": 0.021786100636285485
},
{
"label": "Abo-Kündigung",
"score": 0.021561399414692733
},
{
"label": "Kontogutschrift",
"score": 0.021016864849729946
},
{
"label": "Arztanerkennung",
"score": 0.020601587394354085
},
{
"label": "Preisreduktion",
"score": 0.020100703944670777
},
{
"label": "Vertragskündigung",
"score": 0.019950383889827963
},
{
"label": "Umtausch",
"score": 0.019444878484271583
},
{
"label": "Erstattung",
"score": 0.018742315846915686
},
{
"label": "Preisauskunft",
"score": 0.018397017595579254
},
{
"label": "Reparatur",
"score": 0.01767224647779871
},
{
"label": "Mahnung",
"score": 0.017655398212736418
},
{
"label": "Fundbüro",
"score": 0.017471970144781458
},
{
"label": "Information",
"score": 0.017305707087095928
},
{
"label": "Anzeige",
"score": 0.01648136506186358
},
{
"label": "Reklamation",
"score": 0.015223671474003869
},
{
"label": "Aufwandsentschädigung",
"score": 0.015097698742990297
},
{
"label": "Kundenlob",
"score": 0.014404203691420673
},
{
"label": "Mitarbeiterbeschwerde",
"score": 0.013706463832246761
},
{
"label": "Rückgabe",
"score": 0.013658364827408329
},
{
"label": "Fahrplanauskunft",
"score": 0.01333983235002404
},
{
"label": "Lieferverzug",
"score": 0.013249212032631356
},
{
"label": "Abrechnung",
"score": 0.011229577992551639
}
] | titan230 | Reklamation | argilla | {
"mini-lm-sentence-transformers": [
-0.06659065932035446,
-0.0009146458469331264,
0.19910919666290283,
0.11341676115989685,
-0.2644844949245453,
0.10252806544303894,
-0.045326117426157,
0.0689406469464302,
-0.05378776788711548,
-0.2186480462551117,
0.0303752850741148,
0.2345561385154724,
0.06432057172060013,
0.3331083655357361,
0.1455366611480713,
0.1898549348115921,
0.03945932909846306,
-0.22910243272781372,
0.10105912387371063,
0.05435402691364288,
-0.037718214094638824,
-0.17796993255615234,
-0.06433980911970139,
-0.09724399447441101,
0.07397446036338806,
0.08344870805740356,
-0.0743044912815094,
-0.08163971453905106,
0.038558755069971085,
0.08973856270313263,
-0.38121670484542847,
0.023107541725039482,
0.0387544147670269,
-0.08809447288513184,
0.024230610579252243,
-0.02126939222216606,
-0.29778820276260376,
0.03217937424778938,
-0.18761670589447021,
0.17872263491153717,
0.16418501734733582,
0.07180485874414444,
-0.12143921852111816,
0.16489848494529724,
0.17859181761741638,
0.1483280062675476,
0.04926463961601257,
-0.019512563943862915,
-0.024988964200019836,
-0.009007195010781288,
-0.07740402221679688,
-0.08565095067024231,
0.01800048165023327,
-0.12849397957324982,
-0.057044729590415955,
0.19073635339736938,
-0.37797513604164124,
0.05759593844413757,
-0.12980177998542786,
-0.003415442071855068,
0.01858934760093689,
-0.1627122312784195,
-0.19690750539302826,
0.1474086046218872,
-0.36932259798049927,
0.23178112506866455,
0.03391354903578758,
-0.15985429286956787,
0.31658709049224854,
0.08081808686256409,
-0.0885482132434845,
0.08346140384674072,
-0.08322998881340027,
-0.18981578946113586,
-0.11693161725997925,
0.24185460805892944,
0.2576553523540497,
-0.14146730303764343,
0.10570887476205826,
0.07166455686092377,
0.07003402709960938,
-0.06929855048656464,
0.017223119735717773,
0.06883039325475693,
-0.18610258400440216,
0.28887149691581726,
0.04986853152513504,
0.133187934756279,
-0.3714110851287842,
-0.11843614280223846,
0.2205667644739151,
-0.02714509144425392,
-0.15610283613204956,
0.194259375333786,
0.0911887064576149,
0.10092172026634216,
0.025073230266571045,
0.029320750385522842,
-0.13096758723258972,
-0.11279182136058807,
0.06755834817886353,
-0.28775203227996826,
-0.18041732907295227,
-0.0564192496240139,
-0.004234560765326023,
-0.0771258994936943,
-0.011412842199206352,
-0.13203155994415283,
-0.15025925636291504,
0.16655057668685913,
0.2524067163467407,
0.0796053558588028,
-0.08209662139415741,
-0.18354563415050507,
-0.11889289319515228,
0.135044127702713,
-0.1146443635225296,
0.11231184005737305,
0.3256784677505493,
0.0773664340376854,
-0.21535754203796387,
0.2366442084312439,
0.1320490539073944,
-0.2509172558784485,
-0.030283141881227493,
-0.049950454384088516,
0.20389708876609802,
0.03889961168169975,
-0.20144806802272797,
0.13414710760116577,
-0.010991502553224564,
-0.004845623858273029,
-0.1442674994468689,
0.20479921996593475,
0.10970260202884674,
0.0707557275891304,
-0.1743050217628479,
-0.32992643117904663,
0.08031872659921646,
0.05616239830851555,
-0.11354753375053406,
0.010262837633490562,
0.04524199292063713,
0.23540876805782318,
0.2490014284849167,
0.2065807282924652,
-0.018370766192674637,
0.1393410861492157,
-0.012068500742316246,
-0.1146710216999054,
0.04194747284054756,
0.07485563308000565,
0.11473385989665985,
-0.07101104408502579,
0.11847071349620819,
-0.15244191884994507,
0.09834562987089157,
0.04017233848571777,
-0.06333844363689423,
-0.01625276729464531,
-0.2641095817089081,
-0.3082188665866852,
0.027299094945192337,
0.20383138954639435,
0.08093307912349701,
-0.1387820839881897,
-0.003805875778198242,
-0.1683017611503601,
-0.19825232028961182,
0.4199199676513672,
-0.047208018600940704,
-0.18842563033103943,
0.33302628993988037,
-0.08404254913330078,
-0.04230456426739693,
0.22161701321601868,
-0.14474523067474365,
-0.1116066426038742,
0.043696146458387375,
-0.2255849838256836,
0.02286604791879654,
0.21033409237861633,
-0.10220497846603394,
-0.08695776760578156,
0.036207277327775955,
-0.10608790069818497,
0.05885457620024681,
0.13915732502937317,
0.10609621554613113,
-0.19009919464588165,
-0.04760586470365524,
-0.10123764723539352,
0.2787831723690033,
0.35704919695854187,
-0.16382810473442078,
0.17522382736206055,
-0.25627589225769043,
-0.05680752173066139,
-0.21295897662639618,
0.046099741011857986,
-0.29700130224227905,
-0.12701044976711273,
-0.03166831284761429,
-0.0650903582572937,
0.06416841596364975,
0.1133209764957428,
0.07976721227169037,
-0.05253446102142334,
0.26720550656318665,
0.1679118573665619,
0.12651902437210083,
-0.013458658941090107,
0.08446480333805084,
-0.03876928240060806,
0.16851677000522614,
0.042310453951358795,
0.07989485561847687,
-0.01960797794163227,
0.05914450064301491,
0.17541533708572388,
-0.18161015212535858,
-0.007555341348052025,
0.18542306125164032,
-0.19153355062007904,
0.023163989186286926,
-0.4150741398334503,
0.14321695268154144,
-0.05298996344208717,
-0.07730540633201599,
0.14551764726638794,
0.0690830796957016,
0.19603490829467773,
0.02880135551095009,
-0.06994844973087311,
0.06963926553726196,
-0.037690725177526474,
-0.06078095734119415,
-0.28496551513671875,
-0.19578631222248077,
-0.08165466785430908,
0.021456487476825714,
-0.2249756157398224,
0.07086573541164398,
-0.23497235774993896,
0.15999473631381989,
0.03673585504293442,
0.11429588496685028,
-0.24202033877372742,
0.16080059111118317,
0.3088846802711487,
-0.024333391338586807,
-0.24402298033237457,
-0.06943486630916595,
0.048693008720874786,
-0.02881152555346489,
-0.25747033953666687,
-0.1436963826417923,
0.19696615636348724,
-0.008877608925104141,
0.1540297567844391,
0.15219393372535706,
-0.04417432099580765,
0.22882124781608582,
0.10363335907459259,
0.18012431263923645,
0.03383500874042511,
0.06828764826059341,
-0.26990681886672974,
-0.004715602844953537,
-0.25070124864578247,
-0.08542773127555847,
-0.26564285159111023,
-0.08005689084529877,
-0.17924246191978455,
-0.3278310000896454,
-0.057999368757009506,
-0.13612723350524902,
-0.007945189252495766,
-0.2844514846801758,
-0.09679947793483734,
-0.028562204912304878,
-0.17795267701148987,
0.10492415726184845,
0.11282473802566528,
0.002900415100157261,
-0.024283096194267273,
-0.1595059484243393,
-0.2187473177909851,
0.2926654517650604,
0.04916757345199585,
0.13668188452720642,
0.0058060139417648315,
0.03419812023639679,
-0.2581913471221924,
0.07818429172039032,
0.05847957730293274,
-0.08800582587718964,
0.03994988277554512,
0.03901512920856476,
0.09731847792863846,
0.04805302992463112,
0.1978970170021057,
-0.10393961519002914,
-0.05491616576910019,
-0.18136504292488098,
-0.002297726459801197,
0.2019394338130951,
0.2702522277832031,
-0.08907884359359741,
0.08749176561832428,
0.19453290104866028,
-0.3959816098213196,
-0.03873709961771965,
0.06573021411895752,
0.06286174058914185,
0.14598539471626282,
0.2352738082408905,
0.2685835361480713,
0.07669725269079208,
-0.20354367792606354,
0.1486622393131256,
0.08530314266681671,
0.04675181210041046,
0.08511770516633987,
0.011882653459906578,
-0.009027370251715183,
0.0030003758147358894,
0.03952068090438843,
-0.12990370392799377,
-0.20348688960075378,
-0.1364392340183258,
0.14278854429721832,
0.07689420133829117,
0.02116943895816803,
0.18375837802886963,
-0.10720591247081757,
-0.0820067971944809,
-0.19682186841964722,
-0.049130961298942566,
-0.14648815989494324,
0.08018933981657028,
0.20026767253875732,
0.28234750032424927,
-0.08446860313415527,
-0.12807214260101318,
0.09773432463407516,
0.1880376636981964,
0.041248634457588196,
0.041204288601875305,
0.05776377022266388,
-0.07903169095516205,
0.041339680552482605,
0.1369173526763916,
0.2307567298412323,
-0.09751918911933899,
-0.24881109595298767,
-0.06086071953177452,
-0.023461896926164627,
-0.2145940661430359,
0.06980033963918686,
-0.027037814259529114,
-0.12447024881839752,
0.040015630424022675,
0.2146664559841156,
0.18578273057937622,
-0.10825290530920029,
0.17286692559719086,
-0.08435945957899094,
-0.05240734666585922,
0.40911442041397095,
0.03380797430872917,
0.07314213365316391,
0.0003111204132437706,
-0.09580527991056442,
-0.3047181963920593,
-0.14190807938575745,
0.3395799696445465,
-0.10622482746839523,
-0.019588157534599304,
-0.10652188211679459,
-0.05279776453971863,
-0.003683302318677306,
0.07293741405010223,
0.16310951113700867
]
} | false | null | 00496b2c-17f2-403f-91ea-e747ce647cea | null | Validated | "2023-03-11T17:09:11.175000" | {
"text_length": 744
} |
Gerät ist defekt
Hallo, ich habe am 20.12.2019 eine Oral-B Genius bei Amazon bestellt. Nun funktioniert sie nicht mehr. | {
"text": "\n Gerät ist defekt\n \n Hallo, ich habe am 20.12.2019 eine Oral-B Genius bei Amazon bestellt. Nun funktioniert sie nicht mehr."
} | [
{
"label": "Produktauskunft",
"score": 0.13611512692355876
},
{
"label": "Kontakt-Unterlassung",
"score": 0.05722062874342802
},
{
"label": "Abo-Kündigung",
"score": 0.05177986101781303
},
{
"label": "Reparatur",
"score": 0.04448289805808714
},
{
"label": "Kundenbeschwerde",
"score": 0.03893689922937073
},
{
"label": "Mahnung",
"score": 0.03446866899929824
},
{
"label": "Preisauskunft",
"score": 0.03301108402380264
},
{
"label": "Terminvereinbarung",
"score": 0.032663985111787655
},
{
"label": "Kontogutschrift",
"score": 0.029831270062239474
},
{
"label": "Vertragskorrektur",
"score": 0.027070017215866098
},
{
"label": "Rechnungsausstellung",
"score": 0.026980528241502242
},
{
"label": "Vertragsabschluss",
"score": 0.02563368161896594
},
{
"label": "Information",
"score": 0.025186858336274306
},
{
"label": "Austausch",
"score": 0.023729812466205955
},
{
"label": "Ticketauskunft",
"score": 0.023401983150893247
},
{
"label": "Kontoschließung",
"score": 0.022396836191960798
},
{
"label": "Kontoreaktivierung",
"score": 0.02135905828278323
},
{
"label": "Anzeige",
"score": 0.020812316863073617
},
{
"label": "Fundbüro",
"score": 0.019942696017653548
},
{
"label": "Vertragskündigung",
"score": 0.019421388627448036
},
{
"label": "Storno",
"score": 0.0189079338338913
},
{
"label": "Gutscheinannahme",
"score": 0.018440922515825603
},
{
"label": "Lieferverzug",
"score": 0.0177687015790476
},
{
"label": "Lieferung",
"score": 0.01758278985107744
},
{
"label": "Lieferung",
"score": 0.01758274683862682
},
{
"label": "Umtausch",
"score": 0.01745499814470247
},
{
"label": "Fahrplanauskunft",
"score": 0.01742680393340214
},
{
"label": "Arztanerkennung",
"score": 0.01722465219966504
},
{
"label": "Erstattung",
"score": 0.017087743273012226
},
{
"label": "Preisreduktion",
"score": 0.016462401814275402
},
{
"label": "Rückgabe",
"score": 0.01624282190492114
},
{
"label": "Abrechnung",
"score": 0.015303042053842007
},
{
"label": "Kundenlob",
"score": 0.014780000932604957
},
{
"label": "Stellungnahme",
"score": 0.014526183648845427
},
{
"label": "Mitarbeiterbeschwerde",
"score": 0.013471566465479277
},
{
"label": "Aufwandsentschädigung",
"score": 0.012679339405719067
},
{
"label": "Versicherungsauskunft",
"score": 0.011887758715159496
},
{
"label": "Reklamation",
"score": 0.010723993707889935
}
] | titan230 | Reklamation | argilla | {
"mini-lm-sentence-transformers": [
-0.34834280610084534,
0.08377542346715927,
0.10977929085493088,
-0.32691946625709534,
-0.3464425206184387,
-0.2450428009033203,
-0.08120398968458176,
0.08867349475622177,
0.08611837774515152,
0.00042724816012196243,
-0.013097798451781273,
0.10512484610080719,
-0.05381179228425026,
-0.1466210037469864,
0.00008507021266268566,
0.14210747182369232,
-0.11424566805362701,
-0.09410765022039413,
0.0397910550236702,
-0.0531550757586956,
0.05235132575035095,
0.13313154876232147,
0.011532267555594444,
0.11847753822803497,
-0.03135165199637413,
0.4394591152667999,
0.024283496662974358,
0.11837878078222275,
-0.03554874286055565,
-0.2451426237821579,
0.08418604731559753,
0.24758286774158478,
0.3051610291004181,
-0.11272640526294708,
0.14379267394542694,
-0.11740464717149734,
-0.16628096997737885,
-0.1442253738641739,
0.04289443790912628,
-0.30366450548171997,
0.09981726855039597,
-0.05632718652486801,
-0.04361052066087723,
-0.2734086215496063,
0.17641399800777435,
0.12982521951198578,
0.04019138962030411,
-0.026485983282327652,
0.03841712325811386,
-0.03728658705949783,
-0.09379228204488754,
0.2138747274875641,
0.012943556532263756,
-0.24513007700443268,
-0.1616184413433075,
0.06932830810546875,
0.11349629610776901,
0.41265878081321716,
0.2948167324066162,
0.13523493707180023,
0.1485283076763153,
-0.17058274149894714,
-0.060962751507759094,
0.17721129953861237,
-0.1062818095088005,
0.11162543296813965,
-0.12625077366828918,
-0.6051992177963257,
0.13842900097370148,
-0.17932049930095673,
-0.13495714962482452,
-0.017800038680434227,
0.13739678263664246,
0.040595248341560364,
0.30268922448158264,
0.06302031874656677,
-0.057884763926267624,
-0.29108738899230957,
-0.17931804060935974,
0.2075737565755844,
-0.10697216540575027,
-0.26461106538772583,
0.0407353937625885,
0.017956051975488663,
0.002750793006271124,
-0.1452634483575821,
0.07989747077226639,
0.07525991648435593,
-0.045912519097328186,
-0.22622570395469666,
-0.1721363216638565,
-0.20676928758621216,
0.15788663923740387,
-0.050359297543764114,
-0.03815806284546852,
-0.13377900421619415,
0.13347414135932922,
-0.006502877920866013,
-0.1915767937898636,
0.2041904479265213,
-0.21044668555259705,
-0.015188157558441162,
0.037508927285671234,
-0.16003793478012085,
0.00960130151361227,
-0.03950098529458046,
-0.00019979631179012358,
-0.14421844482421875,
0.05498247221112251,
0.0416240431368351,
0.07658961415290833,
-0.22986651957035065,
0.029604163020849228,
0.18366143107414246,
0.14478549361228943,
0.12780901789665222,
-0.23249487578868866,
-0.01878472790122032,
0.0066589671187102795,
0.019273165613412857,
-0.029764918610453606,
-0.3381258547306061,
0.036379896104335785,
-0.13722121715545654,
-0.25066691637039185,
0.021466301754117012,
0.1429138481616974,
0.26909139752388,
-0.21563571691513062,
0.0521843284368515,
0.014682376757264137,
-0.05893348902463913,
-0.12207262963056564,
0.024299805983901024,
0.12545929849147797,
0.2178473323583603,
-0.05312958359718323,
-0.06014852970838547,
0.13423164188861847,
-0.12309867888689041,
-0.1781483143568039,
0.19557443261146545,
-0.14833153784275055,
0.14624884724617004,
-0.168302983045578,
-0.06392265856266022,
0.1217588558793068,
0.02359466254711151,
0.293470174074173,
0.07308819144964218,
0.02155199460685253,
-0.11088600009679794,
0.18092747032642365,
0.4521794617176056,
0.10539812594652176,
-0.12035815417766571,
0.28876805305480957,
0.12623819708824158,
-0.2347722202539444,
-0.05998741462826729,
0.11813978850841522,
-0.39257386326789856,
0.10790477693080902,
-0.047914355993270874,
0.03147372230887413,
0.12702743709087372,
0.1081731915473938,
-0.21455860137939453,
0.2278965562582016,
0.30519312620162964,
0.07200226932764053,
-0.2876594662666321,
0.21435710787773132,
-0.09271214157342911,
-0.15270636975765228,
0.04688926413655281,
0.48368772864341736,
0.42778924107551575,
-0.07552890479564667,
-0.1368870735168457,
-0.011080704629421234,
-0.018450165167450905,
-0.07024186849594116,
-0.05627257376909256,
-0.10204481333494186,
0.1759827435016632,
0.1254156231880188,
0.012478429824113846,
0.09790556877851486,
0.0795154795050621,
-0.05974574759602547,
-0.06876072287559509,
0.029482964426279068,
0.19801443815231323,
0.16098111867904663,
-0.04117882624268532,
0.012694411911070347,
-0.1589866578578949,
0.0859682485461235,
-0.12113771587610245,
-0.18756507337093353,
0.06524422019720078,
-0.37030714750289917,
-0.17868506908416748,
0.2016269415616989,
-0.11971431970596313,
-0.10464809834957123,
0.10069964826107025,
0.04186967387795448,
0.09986191987991333,
0.06848713755607605,
-0.20595000684261322,
-0.18564075231552124,
0.0766914039850235,
-0.018304845318198204,
-0.033564381301403046,
-0.0005929387989453971,
-0.021217230707406998,
0.08655104041099548,
0.06885094940662384,
-0.44393211603164673,
0.11236383020877838,
0.07172136008739471,
-0.26435044407844543,
0.03714447095990181,
-0.21320441365242004,
-0.19049322605133057,
0.07301749289035797,
0.012813622131943703,
-0.019049962982535362,
0.060719579458236694,
0.40233999490737915,
0.08861461281776428,
0.0957808792591095,
0.025507371872663498,
-0.0191126000136137,
0.029991190880537033,
-0.21153387427330017,
-0.08553972095251083,
0.022395389154553413,
-0.13295653462409973,
-0.033731572329998016,
0.08068325370550156,
0.002479069633409381,
0.04794011265039444,
0.19435736536979675,
-0.26589837670326233,
-0.1724521964788437,
0.1209351047873497,
0.25395357608795166,
-0.08356061577796936,
0.1879323124885559,
-0.17848993837833405,
0.17530664801597595,
0.280126690864563,
0.07696398347616196,
0.0001937950000865385,
0.09009287506341934,
0.15879584848880768,
0.017212841659784317,
0.2097555696964264,
-0.19436010718345642,
0.009108366444706917,
-0.3773077130317688,
0.1738937646150589,
0.15323451161384583,
-0.07188426703214645,
0.3221184015274048,
0.06911339610815048,
-0.2168070673942566,
-0.170319601893425,
-0.1391947716474533,
0.35008686780929565,
0.11097240447998047,
0.05329322814941406,
0.012090284377336502,
0.27458274364471436,
-0.07246231287717819,
-0.18086883425712585,
0.2256828397512436,
0.20999589562416077,
0.045666538178920746,
0.024000706151127815,
-0.06295455247163773,
0.012075156904757023,
-0.12592057883739471,
-0.11895590275526047,
-0.5318981409072876,
-0.021264757961034775,
0.17742453515529633,
0.21304403245449066,
0.11778094619512558,
-0.08850734680891037,
-0.06249460577964783,
0.15647661685943604,
0.21602025628089905,
0.1904473453760147,
-0.15071576833724976,
0.11179196089506149,
0.24089698493480682,
-0.42924195528030396,
0.12605369091033936,
-0.24057425558567047,
-0.1913321316242218,
-0.07478107511997223,
0.12169426679611206,
-0.04930698499083519,
0.23723351955413818,
0.06753938645124435,
0.011219559237360954,
0.03781536594033241,
-0.08983761072158813,
-0.19771891832351685,
0.08170149475336075,
0.006202216725796461,
0.024472571909427643,
-0.054436009377241135,
0.39730364084243774,
-0.2250485122203827,
-0.18048761785030365,
0.1600908786058426,
-0.07545126229524612,
-0.0727454349398613,
0.10182290524244308,
0.35600733757019043,
0.08012554049491882,
0.004744305741041899,
-0.018999453634023666,
-0.14359182119369507,
-0.2503640353679657,
-0.07204970717430115,
-0.04011790454387665,
-0.17567437887191772,
0.23906266689300537,
0.05996457487344742,
-0.16536229848861694,
-0.17896504700183868,
-0.05414433404803276,
0.022573208436369896,
-0.4396095871925354,
0.012382217682898045,
0.030106060206890106,
0.17830350995063782,
-0.2744481861591339,
-0.05093832314014435,
0.029423857107758522,
0.12990052998065948,
0.30505168437957764,
-0.12082204222679138,
-0.22165416181087494,
0.10985185205936432,
0.12292100489139557,
0.15345241129398346,
0.10389150679111481,
0.08354780822992325,
-0.21854953467845917,
-0.03852885589003563,
0.13263382017612457,
0.10264997184276581,
-0.22021454572677612,
0.2097245305776596,
-0.07185467332601547,
-0.2947935461997986,
0.11125045269727707,
-0.21474002301692963,
0.04058218002319336,
-0.14385952055454254,
0.048186514526605606,
-0.05536525696516037,
0.07608548551797867,
-0.2563696801662445,
0.08509960025548935,
-0.17383486032485962,
-0.03297451138496399,
0.30498820543289185,
-0.03996642678976059,
0.009892208501696587,
-0.17382754385471344,
-0.18962682783603668,
0.3255794644355774,
0.19010047614574432,
0.04023699462413788,
-0.06188802048563957,
0.006958785466849804
]
} | false | null | 00597479-e0e0-46fb-be6d-2659027be479 | null | Validated | "2023-03-11T17:17:28.507000" | {
"text_length": 183
} |
Leere Kondompackung
Hallo liebes Durex Team, uns ist beim nachzählen, der Kondome ein wiederholtes Problem aufgefallen. Es fehlt wieder in einer einzelnen Kondompackung das Kondom. Außerdem sind aus dieser Packung zwei Kondome gerissen. Bei dem Bild ist die volle Kondompackung links und die leere Kondompackung rechts. Liebe Grüße. | {
"text": "\n Leere Kondompackung\n \n Hallo liebes Durex Team, uns ist beim nachzählen, der Kondome ein wiederholtes Problem aufgefallen. Es fehlt wieder in einer einzelnen Kondompackung das Kondom. Außerdem sind aus dieser Packung zwei Kondome gerissen. Bei dem Bild ist die volle Kondompackung links und die leere Kondompackung rechts. Liebe Grüße."
} | [
{
"label": "Produktauskunft",
"score": 0.0750550535192138
},
{
"label": "Kundenbeschwerde",
"score": 0.05170710889315112
},
{
"label": "Kontakt-Unterlassung",
"score": 0.03855590154676604
},
{
"label": "Reparatur",
"score": 0.03585430655643221
},
{
"label": "Kontoschließung",
"score": 0.034428244717533404
},
{
"label": "Versicherungsauskunft",
"score": 0.03407168636347351
},
{
"label": "Vertragsabschluss",
"score": 0.03345135758390659
},
{
"label": "Vertragskorrektur",
"score": 0.032954486925542474
},
{
"label": "Kontogutschrift",
"score": 0.029675465359988076
},
{
"label": "Rückgabe",
"score": 0.029214576036902373
},
{
"label": "Stellungnahme",
"score": 0.028933081916042835
},
{
"label": "Lieferung",
"score": 0.028024213698555824
},
{
"label": "Lieferung",
"score": 0.028024087799325182
},
{
"label": "Vertragskündigung",
"score": 0.027837298674557295
},
{
"label": "Kundenlob",
"score": 0.027573796225808123
},
{
"label": "Reklamation",
"score": 0.02667184783036363
},
{
"label": "Gutscheinannahme",
"score": 0.025769224273867863
},
{
"label": "Terminvereinbarung",
"score": 0.02544616642685918
},
{
"label": "Anzeige",
"score": 0.02474472227453216
},
{
"label": "Preisauskunft",
"score": 0.024194740989276386
},
{
"label": "Storno",
"score": 0.023914746506336876
},
{
"label": "Lieferverzug",
"score": 0.022484392159068542
},
{
"label": "Austausch",
"score": 0.022003544163920093
},
{
"label": "Kontoreaktivierung",
"score": 0.02185360006262613
},
{
"label": "Arztanerkennung",
"score": 0.021352301239022063
},
{
"label": "Umtausch",
"score": 0.021112121935292362
},
{
"label": "Information",
"score": 0.020870112984162983
},
{
"label": "Erstattung",
"score": 0.020826129645936258
},
{
"label": "Fahrplanauskunft",
"score": 0.020401548447718933
},
{
"label": "Abrechnung",
"score": 0.019314396930149094
},
{
"label": "Ticketauskunft",
"score": 0.018783841900543604
},
{
"label": "Rechnungsausstellung",
"score": 0.01826627152442266
},
{
"label": "Aufwandsentschädigung",
"score": 0.017765101228283325
},
{
"label": "Mahnung",
"score": 0.015511241247207383
},
{
"label": "Preisreduktion",
"score": 0.013959619446893895
},
{
"label": "Fundbüro",
"score": 0.013890810187616842
},
{
"label": "Abo-Kündigung",
"score": 0.013088869915718051
},
{
"label": "Mitarbeiterbeschwerde",
"score": 0.01241398286298287
}
] | titan230 | Reklamation | argilla | {
"mini-lm-sentence-transformers": [
0.005183378234505653,
0.1887761503458023,
-0.10301472991704941,
-0.281320720911026,
0.1353415697813034,
-0.03438512608408928,
-0.009326444938778877,
0.06674641370773315,
0.0488336980342865,
-0.044951144605875015,
0.22784623503684998,
0.15306231379508972,
-0.08712410926818848,
0.1206984892487526,
-0.023207616060972214,
-0.1138245239853859,
-0.20381996035575867,
-0.07017304748296738,
-0.30718883872032166,
0.282860666513443,
0.02368752844631672,
-0.0998162180185318,
0.07631278038024902,
-0.028911065310239792,
-0.14207656681537628,
0.15723936259746552,
-0.033746909350156784,
0.12589076161384583,
-0.055557090789079666,
-0.30314671993255615,
-0.0366988368332386,
0.1883683204650879,
-0.26209327578544617,
0.07331382483243942,
0.15516361594200134,
-0.12443097680807114,
-0.056897588074207306,
0.01706710271537304,
-0.07427892833948135,
0.009336967021226883,
0.05033021420240402,
-0.16717500984668732,
-0.09396877139806747,
-0.05040609836578369,
0.09682044386863708,
0.017256349325180054,
0.051576994359493256,
0.10061884671449661,
0.22364264726638794,
-0.42722830176353455,
0.23338253796100616,
0.11551117897033691,
-0.035974085330963135,
0.05733773857355118,
0.056687235832214355,
-0.14039550721645355,
-0.1032910943031311,
0.0699959546327591,
-0.0031645509880036116,
0.10331806540489197,
0.11182856559753418,
0.14530165493488312,
-0.30197179317474365,
0.21170206367969513,
-0.012047803960740566,
-0.08107706159353256,
0.029946034774184227,
0.1085522323846817,
-0.12100054323673248,
0.3922436237335205,
-0.02431875467300415,
0.07938745617866516,
-0.1678953468799591,
-0.021955816075205803,
0.10659217834472656,
-0.011783880181610584,
-0.06887183338403702,
-0.13259845972061157,
-0.08987975120544434,
-0.05436503887176514,
0.04081618785858154,
-0.1951001137495041,
-0.27483072876930237,
0.012082540430128574,
-0.16704042255878448,
0.08740730583667755,
0.05266718193888664,
-0.020387567579746246,
-0.053227443248033524,
-0.3285961449146271,
0.12300130724906921,
-0.27826768159866333,
-0.021361451596021652,
-0.08334403485059738,
0.04548795148730278,
0.09507284313440323,
0.11653906852006912,
0.011298957280814648,
-0.09031994640827179,
0.2847821116447449,
-0.31115633249282837,
-0.1642172485589981,
0.08505263924598694,
-0.041046611964702606,
0.044620808213949203,
-0.08706601709127426,
0.009092016145586967,
0.045312099158763885,
0.0762985423207283,
-0.07830137014389038,
-0.1453971564769745,
0.06112531200051308,
-0.07100079208612442,
0.030995139852166176,
0.012526451610028744,
-0.08270132541656494,
-0.0886627659201622,
0.014639717526733875,
0.11236287653446198,
0.07991276681423187,
0.07951182872056961,
-0.25185030698776245,
0.09936873614788055,
0.055354464799165726,
-0.03741560876369476,
-0.12042856961488724,
0.10449814796447754,
0.04284556955099106,
-0.1118776947259903,
-0.03411833941936493,
0.10408054292201996,
0.09943357855081558,
-0.06311670690774918,
0.020151471719145775,
0.15253572165966034,
0.09203749895095825,
-0.0035424039233475924,
0.03451922908425331,
0.18396124243736267,
-0.20643599331378937,
0.03143986687064171,
0.14923393726348877,
-0.03818283602595329,
0.03901158273220062,
0.2929501533508301,
0.04649140313267708,
0.010357693769037724,
0.04224611073732376,
-0.03505229204893112,
0.30816641449928284,
0.09230741113424301,
-0.07349590212106705,
-0.17897461354732513,
-0.04225289076566696,
0.18464946746826172,
0.1175798773765564,
0.12153059989213943,
0.0018726997077465057,
-0.07829274237155914,
0.04470626264810562,
0.08965561538934708,
-0.010024030692875385,
0.08677105605602264,
0.17764146625995636,
0.003233155468478799,
0.11893235892057419,
0.07274248450994492,
-0.13998454809188843,
0.10731090605258942,
-0.03851226717233658,
0.10783449560403824,
0.033660467714071274,
-0.024516025558114052,
0.01754165254533291,
-0.00972797255963087,
-0.17526879906654358,
0.02318516932427883,
0.03877907991409302,
0.007167025003582239,
0.09245003014802933,
-0.07540269941091537,
-0.06978965550661087,
-0.24992671608924866,
0.10273116827011108,
0.03795070946216583,
-0.0329807884991169,
-0.11539970338344574,
0.1565455049276352,
-0.21059054136276245,
0.02785174734890461,
-0.00028894178103655577,
-0.23541641235351562,
0.14128312468528748,
0.37242624163627625,
-0.1670716106891632,
-0.08871381729841232,
-0.018235551193356514,
0.04193812608718872,
-0.12088771909475327,
-0.09995920956134796,
0.038818832486867905,
-0.06948874145746231,
0.19875188171863556,
-0.058417677879333496,
-0.04696552827954292,
0.06890677660703659,
0.15597185492515564,
-0.27699533104896545,
-0.15303190052509308,
0.12591853737831116,
-0.045774854719638824,
-0.054699938744306564,
-0.10486543923616409,
-0.15288491547107697,
0.07534494996070862,
0.13985593616962433,
-0.10879993438720703,
0.00667270552366972,
0.12831072509288788,
-0.0774085745215416,
0.14806589484214783,
-0.11546771228313446,
0.2716098725795746,
-0.1870059072971344,
0.003482850268483162,
0.04708603024482727,
-0.049841977655887604,
-0.0486750602722168,
-0.06369412690401077,
0.22950202226638794,
0.13199983537197113,
0.18446004390716553,
-0.05142969638109207,
0.07477186620235443,
0.11249387264251709,
-0.05021004006266594,
0.035084545612335205,
-0.03203898295760155,
-0.04597672447562218,
0.11245755106210709,
-0.2321477234363556,
0.02439248189330101,
-0.09194285422563553,
0.09143820405006409,
-0.08313024044036865,
0.05811651051044464,
0.15848644077777863,
0.10265462100505829,
0.07368160039186478,
0.198228120803833,
0.21877260506153107,
0.1279250979423523,
0.08016432076692581,
-0.03044046275317669,
-0.02214030735194683,
-0.06455860286951065,
-0.1584199219942093,
0.16028666496276855,
-0.0006568607641384006,
0.0010389499366283417,
-0.011998582631349564,
0.054579827934503555,
0.038627780973911285,
-0.18221043050289154,
-0.11311765760183334,
0.08791116625070572,
-0.22798848152160645,
0.1984972208738327,
0.014904970303177834,
0.061114080250263214,
-0.10256695747375488,
-0.2800919711589813,
0.1567535400390625,
0.09490060806274414,
-0.045954663306474686,
0.004095925018191338,
-0.09657285362482071,
-0.19403687119483948,
-0.01381837297230959,
0.022440975531935692,
-0.07696765661239624,
0.07226672768592834,
0.33647090196609497,
0.16267924010753632,
0.27477383613586426,
0.19431258738040924,
0.010935239493846893,
-0.19508565962314606,
0.1634315550327301,
-0.11526337265968323,
0.01761762425303459,
0.07140419632196426,
0.06396601349115372,
-0.14767001569271088,
-0.050421882420778275,
0.1051461324095726,
-0.08575212955474854,
-0.15988799929618835,
0.10811387747526169,
-0.046880174428224564,
-0.263164758682251,
-0.04611416161060333,
-0.07293064892292023,
0.1088692918419838,
0.019807418808341026,
-0.10909353941679001,
-0.22771872580051422,
0.16967347264289856,
-0.004499564878642559,
-0.1259738802909851,
0.4655960202217102,
0.06852264702320099,
-0.06609571725130081,
0.1774466633796692,
-0.023304106667637825,
0.08723706007003784,
0.05766205117106438,
0.31780359148979187,
0.33199626207351685,
-0.17693035304546356,
0.0009424122981727123,
-0.021270982921123505,
-0.10643255710601807,
-0.09711060672998428,
0.3485327959060669,
0.017727544531226158,
0.02724418230354786,
0.07299299538135529,
-0.07822062075138092,
-0.03725765645503998,
-0.0023626822512596846,
0.04766812548041344,
-0.08933216333389282,
-0.070911705493927,
-0.13645638525485992,
0.03934744745492935,
-0.49281853437423706,
-0.06913291662931442,
-0.055485960096120834,
0.03235236182808876,
-0.10947905480861664,
-0.0320904478430748,
0.08577707409858704,
-0.014548278413712978,
0.09248882532119751,
0.22783492505550385,
-0.1603422909975052,
0.0811752900481224,
-0.01864532008767128,
-0.18117043375968933,
0.16586056351661682,
-0.10503605753183365,
-0.09764795750379562,
0.2552582025527954,
-0.1193600744009018,
0.04120200499892235,
-0.0751071497797966,
0.02049754559993744,
0.18434758484363556,
0.03303810954093933,
-0.033082932233810425,
-0.37524524331092834,
-0.12341726571321487,
0.1974814087152481,
-0.171347513794899,
-0.052666883915662766,
0.11433622241020203,
0.008497746661305428,
-0.2723974585533142,
-0.0236411951482296,
-0.06693214178085327,
-0.1856488585472107,
-0.06506813317537308,
0.07093169540166855,
0.05415941774845123,
-0.41595789790153503,
-0.1354370415210724,
0.05268416181206703,
0.03173014149069786,
-0.023696118965744972,
-0.12275932729244232,
0.10200848430395126,
0.052142757922410965,
0.1768852323293686
]
} | false | null | 005f0939-11b2-4205-943d-4e90caa0ca93 | null | Validated | "2023-03-11T17:09:11.467000" | {
"text_length": 397
} |
keine inormation keine Antwort auf meine Mails
am 10.10.2021 habe ich über paypal 53,38€ bezahlt referenznr.35314396001 nicht über Klarna (dort habe ich auch schon zweimal bezahlt. und ich weis bis heute nicht für was ich die 53,38€ bekommen habe Bitte geben Sie mir Bescheid Mit freundlichen Grüßen ****** ****** kolpingweg 14 90513 Zirndorf ******@t-online.de Mobil: +****** | {
"text": "\n keine inormation keine Antwort auf meine Mails\n \n am 10.10.2021 habe ich über paypal 53,38€ bezahlt referenznr.35314396001 nicht über Klarna (dort habe ich auch schon zweimal bezahlt. und ich weis bis heute nicht für was ich die 53,38€ bekommen habe Bitte geben Sie mir Bescheid Mit freundlichen Grüßen ****** ****** kolpingweg 14 90513 Zirndorf ******@t-online.de Mobil: +******"
} | [
{
"label": "Aufwandsentschädigung",
"score": 0.0811167843712332
},
{
"label": "Preisauskunft",
"score": 0.06061042337372696
},
{
"label": "Kontakt-Unterlassung",
"score": 0.05811105696053379
},
{
"label": "Storno",
"score": 0.04663511683673908
},
{
"label": "Kontogutschrift",
"score": 0.04357746063573364
},
{
"label": "Stellungnahme",
"score": 0.0386610912582421
},
{
"label": "Kundenbeschwerde",
"score": 0.03611567524761288
},
{
"label": "Gutscheinannahme",
"score": 0.03224382661358503
},
{
"label": "Fundbüro",
"score": 0.03203681262475485
},
{
"label": "Ticketauskunft",
"score": 0.03108245589325141
},
{
"label": "Versicherungsauskunft",
"score": 0.02867228237758608
},
{
"label": "Mitarbeiterbeschwerde",
"score": 0.028448976067204063
},
{
"label": "Umtausch",
"score": 0.027518774924280315
},
{
"label": "Arztanerkennung",
"score": 0.025640166843548303
},
{
"label": "Vertragskorrektur",
"score": 0.024452625149499585
},
{
"label": "Information",
"score": 0.024244961010521742
},
{
"label": "Kontoreaktivierung",
"score": 0.023980582753070717
},
{
"label": "Abo-Kündigung",
"score": 0.023462218811672046
},
{
"label": "Terminvereinbarung",
"score": 0.022834096118030178
},
{
"label": "Vertragskündigung",
"score": 0.022222684252714616
},
{
"label": "Reklamation",
"score": 0.020596340613422387
},
{
"label": "Fahrplanauskunft",
"score": 0.01930327356160886
},
{
"label": "Vertragsabschluss",
"score": 0.018927598456749187
},
{
"label": "Austausch",
"score": 0.01854787413688696
},
{
"label": "Abrechnung",
"score": 0.018379859727956457
},
{
"label": "Lieferung",
"score": 0.017333992755980503
},
{
"label": "Lieferung",
"score": 0.017333961268950857
},
{
"label": "Rückgabe",
"score": 0.017193697306689498
},
{
"label": "Erstattung",
"score": 0.016624696698995665
},
{
"label": "Lieferverzug",
"score": 0.016220467828133554
},
{
"label": "Produktauskunft",
"score": 0.01606731362010573
},
{
"label": "Rechnungsausstellung",
"score": 0.014788344808817062
},
{
"label": "Preisreduktion",
"score": 0.014374327271124095
},
{
"label": "Reparatur",
"score": 0.014207147742384536
},
{
"label": "Kontoschließung",
"score": 0.014129168113191967
},
{
"label": "Kundenlob",
"score": 0.012373736553729628
},
{
"label": "Mahnung",
"score": 0.011045158658236557
},
{
"label": "Anzeige",
"score": 0.010884968753495872
}
] | titan230 | Kontakt-Unterlassung | argilla | {
"mini-lm-sentence-transformers": [
-0.2841179668903351,
0.05282803997397423,
-0.03629639372229576,
0.0130475964397192,
-0.1737787127494812,
-0.09324467927217484,
0.06560502201318741,
0.15006622672080994,
-0.13227888941764832,
-0.20783060789108276,
-0.018204132094979286,
-0.27542775869369507,
-0.031296394765377045,
-0.12809118628501892,
-0.1396455615758896,
0.020480958744883537,
0.012311385944485664,
-0.1633674055337906,
0.23600460588932037,
0.040673330426216125,
-0.1704881340265274,
-0.13594667613506317,
0.13615714013576508,
0.11696423590183258,
0.4364769160747528,
0.07582123577594757,
-0.06514866650104523,
0.16299694776535034,
-0.181043803691864,
-0.13645584881305695,
0.11026886850595474,
0.049686770886182785,
-0.059095654636621475,
-0.05044401437044144,
0.28672242164611816,
0.01576908864080906,
-0.004930664785206318,
0.03234230354428291,
0.101886086165905,
-0.03631289303302765,
-0.03731255233287811,
-0.07043980062007904,
-0.19630788266658783,
0.09455062448978424,
0.06324247270822525,
0.01996471732854843,
0.09218699485063553,
0.23401634395122528,
-0.04841230437159538,
0.08859915286302567,
0.02655097097158432,
0.04180693253874779,
-0.06027908995747566,
0.2859671413898468,
-0.041891951113939285,
-0.2073582112789154,
0.08846265822649002,
0.03794439882040024,
-0.01747114397585392,
0.061180755496025085,
-0.04499562829732895,
0.017466671764850616,
-0.18665845692157745,
0.09553256630897522,
-0.23499037325382233,
0.009189792908728123,
-0.10140219330787659,
-0.31220346689224243,
-0.04062018170952797,
0.018902959302067757,
0.021134184673428535,
-0.2893100082874298,
0.021004868671298027,
-0.008363560773432255,
0.15920902788639069,
0.12281177937984467,
-0.16288815438747406,
0.02161954715847969,
0.10516349226236343,
0.08603466302156448,
0.05918249860405922,
-0.03074020892381668,
-0.04360814392566681,
0.06109713762998581,
0.043065961450338364,
-0.043232258409261703,
0.3045896887779236,
0.22469410300254822,
0.1783805638551712,
-0.05645791441202164,
0.2595251500606537,
0.07168388366699219,
0.04334389418363571,
-0.19707626104354858,
-0.02799191325902939,
0.014786972664296627,
-0.07184159755706787,
0.13728627562522888,
-0.10949540138244629,
0.3678368031978607,
0.17034660279750824,
0.07418511062860489,
-0.10910459607839584,
-0.12392568588256836,
-0.3083300292491913,
-0.019968390464782715,
0.08763669431209564,
0.011423016898334026,
-0.06595093756914139,
-0.08859287202358246,
-0.14711764454841614,
-0.18278548121452332,
-0.0512150339782238,
-0.13302581012248993,
-0.08086296170949936,
0.3055713474750519,
0.025386221706867218,
-0.11257871985435486,
0.1669006496667862,
0.05523980036377907,
-0.022361885756254196,
0.22961704432964325,
-0.008372495882213116,
-0.15272396802902222,
-0.19071796536445618,
-0.19075101613998413,
0.05581436678767204,
0.24110974371433258,
0.022249745205044746,
0.10197616368532181,
0.20995451509952545,
0.06574378907680511,
-0.23725730180740356,
-0.06555254757404327,
-0.1160695031285286,
0.09545041620731354,
0.04882822558283806,
-0.024130312725901604,
-0.17081807553768158,
-0.08569805324077606,
0.2541393041610718,
-0.05238322168588638,
-0.25557568669319153,
0.24494995176792145,
0.07335062325000763,
0.07409054040908813,
0.20447510480880737,
0.36111146211624146,
0.31892159581184387,
-0.12047331035137177,
-0.13744395971298218,
0.017573751509189606,
0.2426200658082962,
-0.0641583651304245,
-0.06459362804889679,
0.07564998418092728,
0.24955633282661438,
-0.12429006397724152,
0.03817372024059296,
-0.024241775274276733,
0.08324067294597626,
-0.22233186662197113,
-0.03841407597064972,
-0.11140808463096619,
0.1683904528617859,
-0.13197162747383118,
0.07497385889291763,
-0.14253968000411987,
0.1401035487651825,
0.023812321946024895,
-0.08236058801412582,
0.020809801295399666,
0.0860801413655281,
0.11820615082979202,
0.006548002827912569,
-0.04862823709845543,
0.20509137213230133,
0.0464581698179245,
-0.15638963878154755,
-0.22421994805335999,
-0.361554890871048,
0.08641353249549866,
-0.14174383878707886,
0.008750095032155514,
-0.08147767931222916,
0.1358499377965927,
-0.08186721056699753,
-0.2565140128135681,
-0.007704009301960468,
-0.1905769258737564,
-0.03785239905118942,
-0.31088384985923767,
-0.037432778626680374,
-0.15101704001426697,
-0.14792194962501526,
-0.08850138634443283,
-0.07234795391559601,
-0.18084684014320374,
0.06590865552425385,
0.1418287456035614,
0.04452109336853027,
0.14692069590091705,
-0.05335225537419319,
-0.10123281925916672,
-0.06230316683650017,
0.11325812339782715,
-0.029572339728474617,
-0.029656071215867996,
0.1228068619966507,
-0.007895927876234055,
0.2073500156402588,
0.15740075707435608,
0.33126240968704224,
0.14450976252555847,
0.19395825266838074,
0.020072419196367264,
-0.1326557993888855,
0.06435555219650269,
-0.022944079712033272,
0.016696013510227203,
-0.0830414667725563,
-0.05123734846711159,
0.01938391663134098,
-0.20740649104118347,
-0.013411670923233032,
0.0031673868652433157,
-0.03593381494283676,
-0.0767321065068245,
-0.17798446118831635,
0.16433675587177277,
-0.07998020946979523,
-0.09827396273612976,
0.272867351770401,
0.10716716945171356,
0.024867456406354904,
0.0026187323965132236,
0.2874094843864441,
0.06568583846092224,
0.17052516341209412,
-0.09783735871315002,
-0.0017089900793507695,
-0.17276158928871155,
-0.014959841966629028,
-0.07769721001386642,
-0.1441437304019928,
0.15170295536518097,
-0.14063280820846558,
0.07671011239290237,
-0.24723254144191742,
-0.01897912658751011,
0.3471464514732361,
-0.16973470151424408,
-0.04066028073430061,
-0.0141701465472579,
0.22206971049308777,
0.0022976903710514307,
-0.039630644023418427,
0.10701748728752136,
0.07039504498243332,
-0.09504178911447525,
0.16270612180233002,
-0.021720625460147858,
0.06353140622377396,
0.08057510852813721,
0.09756546467542648,
-0.12471342086791992,
-0.11547385901212692,
-0.1575225293636322,
0.03657764196395874,
-0.39498117566108704,
-0.11038336157798767,
-0.3248242735862732,
0.23720194399356842,
-0.036250438541173935,
0.22963975369930267,
-0.02284698560833931,
0.2560088634490967,
0.37641799449920654,
-0.02034752443432808,
0.30870819091796875,
0.07656382769346237,
0.040762487798929214,
0.3583581745624542,
-0.1776229590177536,
-0.08226055651903152,
0.007954541593790054,
-0.1004253551363945,
-0.03736609220504761,
-0.0490315742790699,
-0.067328542470932,
0.18179482221603394,
0.016742166131734848,
0.1006866842508316,
-0.07417599856853485,
-0.024621743708848953,
-0.1621057242155075,
-0.18168514966964722,
0.009397149085998535,
-0.010340898297727108,
0.11805987358093262,
-0.01696743071079254,
0.2068251073360443,
0.244081050157547,
-0.1310807317495346,
-0.030737604945898056,
-0.008695397526025772,
-0.0063453782349824905,
-0.12194593250751495,
0.23917531967163086,
-0.12077689170837402,
0.15409992635250092,
-0.13893009722232819,
0.17515681684017181,
-0.18302136659622192,
0.007240520790219307,
0.10054135322570801,
0.002661113627254963,
0.17185865342617035,
-0.12483072280883789,
-0.2281225472688675,
0.20197750627994537,
-0.24611788988113403,
-0.13414309918880463,
0.4250551462173462,
0.24919655919075012,
-0.23246945440769196,
-0.2906407415866852,
-0.1649371087551117,
0.039887961000204086,
0.07036999613046646,
0.10976961255073547,
-0.024234551936388016,
0.04283728823065758,
-0.12684014439582825,
0.16126210987567902,
-0.15207263827323914,
-0.17192921042442322,
-0.18720920383930206,
-0.0784527137875557,
-0.1512700617313385,
-0.06817734241485596,
0.18217135965824127,
0.07749802619218826,
-0.1699218451976776,
-0.13308820128440857,
0.03881370648741722,
0.20270250737667084,
0.2982805371284485,
-0.12698672711849213,
0.03326290100812912,
-0.007410705089569092,
0.0589972548186779,
0.07963117957115173,
-0.13696910440921783,
-0.33295199275016785,
0.13620853424072266,
0.07745018601417542,
-0.12360452860593796,
-0.08501356095075607,
0.0767756924033165,
0.19017428159713745,
-0.08231135457754135,
0.08516747504472733,
0.106765016913414,
0.07315123081207275,
0.13845530152320862,
-0.23963810503482819,
0.06445981562137604,
0.2282436490058899,
0.009050623513758183,
-0.2810649275779724,
0.09168214350938797,
0.08728674054145813,
-0.04804271087050438,
-0.1688498556613922,
-0.20152854919433594,
-0.06740197539329529,
-0.16141530871391296,
-0.053606875240802765,
0.20342901349067688,
0.08661719411611557,
-0.10834741592407227,
-0.31796205043792725,
-0.01286586094647646
]
} | false | null | 006db3b9-8fe0-47b7-9565-c016181eb60f | null | Validated | "2023-03-11T17:17:29.110000" | {
"text_length": 458
} |
Es wird nicht auf meine Emails geantwortet.
Ich möchte meine Ware retournieren, aber es antwortet niemand und ich bekomme den Retourenschein nicht per Mail zugesandt. Dies sollte schon längst der Fall gewesen sein. | {
"text": "\n Es wird nicht auf meine Emails geantwortet.\n \n Ich möchte meine Ware retournieren, aber es antwortet niemand und ich bekomme den Retourenschein nicht per Mail zugesandt. Dies sollte schon längst der Fall gewesen sein."
} | [
{
"label": "Rückgabe",
"score": 0.09327521957174321
},
{
"label": "Kontogutschrift",
"score": 0.08303792625322264
},
{
"label": "Kontakt-Unterlassung",
"score": 0.06697379380354121
},
{
"label": "Kontoreaktivierung",
"score": 0.06306432144813706
},
{
"label": "Preisauskunft",
"score": 0.04839602302003891
},
{
"label": "Ticketauskunft",
"score": 0.04682453482447944
},
{
"label": "Erstattung",
"score": 0.03814728197013888
},
{
"label": "Umtausch",
"score": 0.032391395570550915
},
{
"label": "Vertragsabschluss",
"score": 0.031434786133208735
},
{
"label": "Kundenbeschwerde",
"score": 0.029735394432560444
},
{
"label": "Produktauskunft",
"score": 0.02509274108049505
},
{
"label": "Versicherungsauskunft",
"score": 0.022943552166557406
},
{
"label": "Lieferverzug",
"score": 0.02246691728597359
},
{
"label": "Information",
"score": 0.020925595622274525
},
{
"label": "Kundenlob",
"score": 0.02074500897435021
},
{
"label": "Fundbüro",
"score": 0.020462981564352667
},
{
"label": "Fahrplanauskunft",
"score": 0.020177024159434877
},
{
"label": "Kontoschließung",
"score": 0.019945066414213355
},
{
"label": "Terminvereinbarung",
"score": 0.019897397732761495
},
{
"label": "Vertragskorrektur",
"score": 0.01840188838771448
},
{
"label": "Mitarbeiterbeschwerde",
"score": 0.01815649183369971
},
{
"label": "Austausch",
"score": 0.0177323455412247
},
{
"label": "Gutscheinannahme",
"score": 0.01702348093265682
},
{
"label": "Lieferung",
"score": 0.01681201493142494
},
{
"label": "Lieferung",
"score": 0.01681197519935541
},
{
"label": "Stellungnahme",
"score": 0.01559120403925707
},
{
"label": "Abo-Kündigung",
"score": 0.015440585005538692
},
{
"label": "Storno",
"score": 0.014474018417768662
},
{
"label": "Reparatur",
"score": 0.014243706658032668
},
{
"label": "Anzeige",
"score": 0.01385958016217071
},
{
"label": "Rechnungsausstellung",
"score": 0.01339120985271725
},
{
"label": "Arztanerkennung",
"score": 0.013284558941290292
},
{
"label": "Preisreduktion",
"score": 0.01290158211610144
},
{
"label": "Reklamation",
"score": 0.012782207760563236
},
{
"label": "Aufwandsentschädigung",
"score": 0.012678701365280024
},
{
"label": "Vertragskündigung",
"score": 0.012185634277214247
},
{
"label": "Mahnung",
"score": 0.010187037105180919
},
{
"label": "Abrechnung",
"score": 0.008104815444774045
}
] | titan230 | Rückgabe | argilla | {
"mini-lm-sentence-transformers": [
-0.1251891553401947,
0.031356330960989,
0.03514011949300766,
-0.036661215126514435,
0.08983476459980011,
-0.2523920238018036,
-0.16049854457378387,
-0.12626387178897858,
0.13190779089927673,
-0.016860954463481903,
-0.02470434457063675,
0.2550753057003021,
0.1358465999364853,
-0.11279696971178055,
-0.07105372846126556,
0.25012367963790894,
0.06391976028680801,
0.02387748472392559,
0.17724916338920593,
0.03656812384724617,
-0.19183038175106049,
-0.018293503671884537,
-0.002820369089022279,
0.1666865348815918,
0.10296571999788284,
0.052411939948797226,
-0.0821419209241867,
0.19338463246822357,
-0.35709238052368164,
-0.24743333458900452,
0.1743927150964737,
-0.17879970371723175,
-0.07121404260396957,
-0.04016723111271858,
0.4182278513908386,
0.10653085261583328,
-0.06015875190496445,
-0.16998505592346191,
0.10774485766887665,
-0.11378078907728195,
0.010718203149735928,
-0.0465954914689064,
-0.050412390381097794,
0.005099393893033266,
0.15895074605941772,
0.11900380253791809,
0.19145697355270386,
-0.039844296872615814,
0.12709449231624603,
0.33126163482666016,
0.224545419216156,
0.2557860016822815,
-0.09676628559827805,
0.2931974530220032,
-0.20548075437545776,
0.324515700340271,
-0.002420984674245119,
0.14534758031368256,
0.1213202029466629,
-0.12030314654111862,
0.12633658945560455,
-0.005616292357444763,
-0.10757707804441452,
-0.009448369033634663,
-0.3291914165019989,
0.07586997002363205,
-0.35391008853912354,
-0.23696249723434448,
0.07781099528074265,
-0.21419326961040497,
-0.12034887820482254,
-0.04857506603002548,
-0.1945873647928238,
0.25598371028900146,
0.334453284740448,
0.14905188977718353,
-0.17577721178531647,
-0.09436481446027756,
-0.07984180003404617,
0.20553599298000336,
-0.2103785127401352,
-0.02175838127732277,
-0.09295587986707687,
-0.1827930361032486,
-0.046980902552604675,
0.09035339951515198,
0.15001526474952698,
0.059012338519096375,
-0.10584907233715057,
0.0326329804956913,
0.4103463292121887,
-0.11340424418449402,
0.31482452154159546,
0.0961320549249649,
-0.20260190963745117,
-0.2241252064704895,
0.06701593846082687,
0.1509668231010437,
-0.1413930356502533,
0.04808328300714493,
0.25302204489707947,
0.18548583984375,
-0.1045893132686615,
-0.043533191084861755,
-0.1676320880651474,
-0.10198426246643066,
-0.06065218150615692,
-0.14417336881160736,
-0.29401135444641113,
-0.11616044491529465,
-0.026137826964259148,
-0.11991756409406662,
-0.04705854505300522,
0.06541648507118225,
-0.12206651270389557,
0.28164464235305786,
-0.18146982789039612,
0.11180703341960907,
0.02711312100291252,
0.06954802572727203,
-0.029403699561953545,
-0.072988361120224,
0.07933513820171356,
-0.3231998085975647,
-0.26306775212287903,
-0.20679529011249542,
0.07841356098651886,
0.21713678538799286,
-0.06587816029787064,
0.22046564519405365,
0.06262901425361633,
-0.05869283899664879,
-0.09355319291353226,
-0.2831116020679474,
0.07044598460197449,
-0.017089013010263443,
-0.13979801535606384,
-0.0906107947230339,
-0.0481046587228775,
0.04041055589914322,
0.40487363934516907,
-0.05520426481962204,
-0.15187838673591614,
0.2618885636329651,
0.05506637319922447,
0.09651973843574524,
0.2853948473930359,
0.009953276254236698,
-0.0630745142698288,
-0.021625157445669174,
-0.1492883265018463,
0.037159305065870285,
0.10496321320533752,
-0.0023278610315173864,
-0.1060071736574173,
0.09022417664527893,
0.10009393095970154,
-0.042907752096652985,
0.030364815145730972,
0.16831165552139282,
0.13067594170570374,
-0.18600589036941528,
0.03180117905139923,
0.11524976044893265,
0.136710062623024,
-0.14770308136940002,
0.21396325528621674,
-0.05464334040880203,
-0.05435740202665329,
0.10081446170806885,
-0.032757632434368134,
-0.05145617946982384,
0.0507640577852726,
-0.04417521506547928,
0.09859153628349304,
0.006993886549025774,
0.2544306218624115,
0.07405533641576767,
-0.209176167845726,
-0.15692473948001862,
-0.14191383123397827,
-0.040639400482177734,
-0.326952189207077,
-0.17809385061264038,
0.10208221524953842,
0.13634425401687622,
0.15690955519676208,
-0.022175868973135948,
0.08453528583049774,
-0.04181838035583496,
-0.006749838590621948,
-0.20536285638809204,
0.293353408575058,
-0.04569951444864273,
0.02761113829910755,
0.052109308540821075,
-0.052030421793460846,
-0.1733986735343933,
0.2869562804698944,
-0.04952630773186684,
0.004162215627729893,
0.16943256556987762,
-0.04654694348573685,
-0.2449706494808197,
0.05725749954581261,
0.06445273011922836,
-0.03366946429014206,
-0.09295926988124847,
0.08153923600912094,
0.039206843823194504,
0.21569010615348816,
0.05855697765946388,
0.18929409980773926,
0.23862329125404358,
0.11254162341356277,
-0.09473041445016861,
-0.12373069673776627,
0.13731275498867035,
-0.02514415606856346,
-0.008788236416876316,
-0.31144648790359497,
0.02714891918003559,
0.2566576898097992,
-0.05482521280646324,
-0.043211955577135086,
-0.044293906539678574,
-0.10055777430534363,
-0.045181754976511,
-0.36893483996391296,
0.1538737416267395,
0.1453804224729538,
0.21981081366539001,
-0.0682600885629654,
0.046557068824768066,
-0.1664692759513855,
-0.03820186108350754,
-0.06516418606042862,
0.011365575715899467,
0.019985688850283623,
-0.20236366987228394,
-0.10692581534385681,
-0.03610491752624512,
-0.2583066523075104,
-0.03873187676072121,
-0.23097993433475494,
0.2752901613712311,
-0.15999570488929749,
0.12417519837617874,
-0.05852024257183075,
-0.00882008858025074,
0.1350538432598114,
0.030827471986413002,
-0.1303272843360901,
0.026188300922513008,
0.15823395550251007,
-0.13779936730861664,
-0.12812089920043945,
0.3047056496143341,
-0.0445370115339756,
-0.09853313863277435,
0.2669227719306946,
0.21473099291324615,
0.3743969798088074,
0.07006034255027771,
0.16729892790317535,
0.019491244107484818,
-0.03987399861216545,
-0.1813456118106842,
-0.04465274512767792,
-0.24063634872436523,
-0.374149352312088,
-0.3032612204551697,
0.32328909635543823,
0.15254230797290802,
-0.04313512519001961,
-0.22627218067646027,
0.20106495916843414,
0.25480011105537415,
0.007341812364757061,
0.377707839012146,
0.11497663706541061,
0.033752575516700745,
0.14875337481498718,
-0.27491533756256104,
0.0516742505133152,
-0.028031330555677414,
-0.0472947433590889,
-0.35098835825920105,
0.2936163544654846,
-0.025992631912231445,
0.2576124668121338,
-0.06137653440237045,
0.02970944531261921,
-0.08824829012155533,
-0.07878192514181137,
-0.2965805232524872,
0.10527146607637405,
-0.18639658391475677,
0.10745210200548172,
0.1371360719203949,
0.15007026493549347,
0.08662020415067673,
0.0375237911939621,
0.008226926438510418,
0.16507622599601746,
0.12790903449058533,
-0.23184452950954437,
0.06541914492845535,
0.13250687718391418,
-0.34511929750442505,
0.036454182118177414,
-0.19601480662822723,
0.06988060474395752,
-0.05583419278264046,
0.12911957502365112,
0.03187859430909157,
0.04700819402933121,
0.2155880182981491,
-0.17584678530693054,
-0.1079225018620491,
0.24066802859306335,
-0.13166771829128265,
0.15598978102207184,
0.38642215728759766,
0.13944114744663239,
-0.04504310339689255,
0.1860767900943756,
-0.1909119188785553,
-0.07524571567773819,
-0.25606775283813477,
-0.18146616220474243,
-0.006181864067912102,
-0.21827393770217896,
-0.22183190286159515,
-0.003586448961868882,
-0.21219196915626526,
-0.06626234948635101,
-0.27123114466667175,
-0.039912112057209015,
-0.22477814555168152,
-0.258617103099823,
0.0920412689447403,
0.22285272181034088,
-0.2432258278131485,
-0.08120305836200714,
0.0834704339504242,
0.311672568321228,
0.11003953963518143,
-0.007840787060558796,
-0.11174020171165466,
-0.12594811618328094,
0.014861006289720535,
0.24620063602924347,
0.07159213721752167,
-0.37488266825675964,
0.1543455868959427,
-0.009930344298481941,
-0.14191682636737823,
-0.2049587070941925,
-0.17745685577392578,
0.27283748984336853,
-0.0744880735874176,
-0.03576070815324783,
0.10811310261487961,
-0.23071718215942383,
0.017862828448414803,
-0.1592332422733307,
0.06543827801942825,
0.04188453406095505,
0.04654918238520622,
-0.20166730880737305,
-0.29136571288108826,
0.00813029333949089,
0.07386550307273865,
-0.029525695368647575,
-0.16542857885360718,
0.14677703380584717,
0.013714711181819439,
0.2415328025817871,
0.20669491589069366,
0.11094950139522552,
-0.06265848129987717,
-0.13954105973243713,
-0.17781226336956024
]
} | false | null | 0074b07a-3ea4-46f5-b8f0-7f210ff79a25 | null | Validated | "2023-03-11T17:17:29.202000" | {
"text_length": 278
} |
Ware nicht erhalten...
Hallo, ich habe bis gestern nichts von einen Mahnungsschreiben bekommen. Gestern sind 4 Rechnungen in meinem Briefkasten und die soll ich alle vier begleichen. Ich habe aber nur 2 mal Ware erhalten. Schon bei der Bestellung konnte ich nicht per paypal bezahlen, bin immer rasu geflogen. Dann bekam ich eine MAil Lieferschwierigkeiten. Dann habe ich nichtd mehr gehört und habe erneut bestellt, dies Bestellung ist auch angekommen. Verwndungszweck: 6078120560434 und 6078108490432, die beiden anderen habe ich nie erhalten. Verwndungszweck: 6078151650435 und 6078123100433 sind wie oben erwähnt nicht angekommen. Ich würde die ersten Rechnungen begleichen, die beiden anderen NICHT. Ich hoffe von Ihnen positiv zu hören. Schöne Grüße ****** ****** | {
"text": "\n Ware nicht erhalten...\n \n Hallo, ich habe bis gestern nichts von einen Mahnungsschreiben bekommen. Gestern sind 4 Rechnungen in meinem Briefkasten und die soll ich alle vier begleichen. Ich habe aber nur 2 mal Ware erhalten. Schon bei der Bestellung konnte ich nicht per paypal bezahlen, bin immer rasu geflogen. Dann bekam ich eine MAil Lieferschwierigkeiten. Dann habe ich nichtd mehr gehört und habe erneut bestellt, dies Bestellung ist auch angekommen. Verwndungszweck: 6078120560434 und 6078108490432, die beiden anderen habe ich nie erhalten. Verwndungszweck: 6078151650435 und 6078123100433 sind wie oben erwähnt nicht angekommen. Ich würde die ersten Rechnungen begleichen, die beiden anderen NICHT. Ich hoffe von Ihnen positiv zu hören. Schöne Grüße ****** ******"
} | [
{
"label": "Kontogutschrift",
"score": 0.07944190074157408
},
{
"label": "Preisauskunft",
"score": 0.06405186931993773
},
{
"label": "Mahnung",
"score": 0.06232168998583824
},
{
"label": "Kundenbeschwerde",
"score": 0.05315263444648296
},
{
"label": "Produktauskunft",
"score": 0.04192355091763395
},
{
"label": "Ticketauskunft",
"score": 0.03200770744433656
},
{
"label": "Kontakt-Unterlassung",
"score": 0.031493332078430095
},
{
"label": "Aufwandsentschädigung",
"score": 0.027406676429504086
},
{
"label": "Erstattung",
"score": 0.027117794673236845
},
{
"label": "Abrechnung",
"score": 0.02668621958876852
},
{
"label": "Vertragskündigung",
"score": 0.02607071239064488
},
{
"label": "Terminvereinbarung",
"score": 0.02499616720844686
},
{
"label": "Lieferung",
"score": 0.0248216755561388
},
{
"label": "Lieferung",
"score": 0.024821576610018364
},
{
"label": "Lieferverzug",
"score": 0.023832281240770373
},
{
"label": "Storno",
"score": 0.023024410438388355
},
{
"label": "Versicherungsauskunft",
"score": 0.02301466496180478
},
{
"label": "Vertragskorrektur",
"score": 0.022994324283164298
},
{
"label": "Reklamation",
"score": 0.022815693903064163
},
{
"label": "Information",
"score": 0.022436525794037467
},
{
"label": "Kontoreaktivierung",
"score": 0.021715531140094124
},
{
"label": "Gutscheinannahme",
"score": 0.020975654079961856
},
{
"label": "Mitarbeiterbeschwerde",
"score": 0.020670989259665772
},
{
"label": "Fahrplanauskunft",
"score": 0.02054984552402677
},
{
"label": "Rechnungsausstellung",
"score": 0.01997757136763256
},
{
"label": "Fundbüro",
"score": 0.019892480622623124
},
{
"label": "Umtausch",
"score": 0.01978108118308513
},
{
"label": "Rückgabe",
"score": 0.0195953839405817
},
{
"label": "Vertragsabschluss",
"score": 0.018334899956591155
},
{
"label": "Stellungnahme",
"score": 0.018096262492639868
},
{
"label": "Kundenlob",
"score": 0.017486835608333126
},
{
"label": "Abo-Kündigung",
"score": 0.016311124854383373
},
{
"label": "Arztanerkennung",
"score": 0.015987567399082376
},
{
"label": "Reparatur",
"score": 0.014689699312298314
},
{
"label": "Austausch",
"score": 0.014455332945616017
},
{
"label": "Kontoschließung",
"score": 0.013730497273881538
},
{
"label": "Preisreduktion",
"score": 0.012439974059368373
},
{
"label": "Anzeige",
"score": 0.010877860967913227
}
] | titan230 | null | null | {
"mini-lm-sentence-transformers": [
-0.035357534885406494,
0.05660683661699295,
-0.058672189712524414,
0.03391971439123154,
-0.007800516672432423,
-0.21045765280723572,
0.14658743143081665,
0.06627598404884338,
0.0599215142428875,
-0.16907313466072083,
0.05159580707550049,
0.11618426442146301,
0.011871912516653538,
-0.03827393427491188,
-0.24343588948249817,
0.18948405981063843,
-0.18598103523254395,
-0.16761142015457153,
-0.15047097206115723,
0.0011384051758795977,
-0.1433294415473938,
-0.10707105696201324,
-0.1720857322216034,
0.15767747163772583,
0.23426447808742523,
0.20766578614711761,
-0.12497483938932419,
0.0604981891810894,
-0.1271941065788269,
-0.24973079562187195,
0.12528714537620544,
-0.032465580850839615,
0.11579026281833649,
0.020677465945482254,
0.3506697416305542,
-0.03080856241285801,
0.0037931897677481174,
-0.02908184379339218,
0.14092287421226501,
-0.09090419858694077,
0.043706100434064865,
-0.1477370262145996,
-0.11703886091709137,
0.05219828337430954,
0.06363619863986969,
0.07071861624717712,
0.10203975439071655,
0.18598672747612,
0.14451263844966888,
0.16185924410820007,
0.10896621644496918,
0.15481725335121155,
-0.09610535204410553,
0.09233731031417847,
-0.14640678465366364,
-0.12272346764802933,
0.0624777227640152,
0.0580952949821949,
-0.014255689457058907,
-0.019198531284928322,
-0.049432866275310516,
-0.04310797527432442,
-0.1480107456445694,
0.026292605325579643,
-0.17964038252830505,
0.008580105379223824,
-0.22587096691131592,
-0.21353048086166382,
-0.04796690493822098,
0.15432891249656677,
0.057650938630104065,
0.056028082966804504,
-0.2269790768623352,
0.04053323715925217,
0.17807117104530334,
0.1975933462381363,
0.012029929086565971,
-0.09380365163087845,
0.021621746942400932,
0.16538183391094208,
-0.3246539533138275,
-0.01138058491051197,
-0.10232200473546982,
0.03435139358043671,
-0.07766186445951462,
0.016321536153554916,
0.17743262648582458,
0.278803288936615,
0.044220924377441406,
-0.19300614297389984,
0.2816723585128784,
-0.054969217628240585,
0.12362451106309891,
0.11591565608978271,
-0.014854155480861664,
-0.06112965941429138,
0.13145336508750916,
0.09307381510734558,
-0.04439020901918411,
0.33018749952316284,
0.1938609629869461,
0.14852499961853027,
-0.020429624244570732,
-0.18657952547073364,
-0.09158749133348465,
-0.016946274787187576,
-0.06901277601718903,
-0.1620045155286789,
-0.013336633332073689,
-0.2382129728794098,
-0.11983135342597961,
-0.09600573778152466,
-0.026775069534778595,
-0.026201561093330383,
-0.2090892642736435,
0.3032865524291992,
-0.1578081250190735,
-0.016228102147579193,
-0.017180372029542923,
0.25760385394096375,
-0.09394539892673492,
0.08458191156387329,
-0.02490108832716942,
-0.17462682723999023,
-0.2542746663093567,
-0.23767796158790588,
0.12085552513599396,
-0.0065684206783771515,
0.016397694125771523,
-0.04109355807304382,
-0.04309869557619095,
-0.01615210808813572,
-0.11171111464500427,
-0.2409394085407257,
0.11784762144088745,
0.02944061905145645,
0.03306899219751358,
0.11820478737354279,
-0.04859200865030289,
-0.034732572734355927,
0.07981777936220169,
0.07853761315345764,
-0.19289380311965942,
0.14815470576286316,
0.03843989223241806,
0.022608142346143723,
0.1972733438014984,
0.054713405668735504,
0.20259825885295868,
-0.0015745456330478191,
-0.06982126832008362,
0.014699609950184822,
0.02690647356212139,
0.13452506065368652,
-0.112272709608078,
0.11628450453281403,
0.23656520247459412,
0.08503995090723038,
0.010788291692733765,
-0.028014086186885834,
0.18754474818706512,
-0.09722010791301727,
0.05290086567401886,
0.029470983892679214,
0.16397687792778015,
0.0016796709969639778,
0.10713507235050201,
-0.09426809847354889,
-0.032476767897605896,
-0.04359552264213562,
-0.039435211569070816,
-0.03375251591205597,
-0.08286601305007935,
-0.011151568964123726,
0.005706039257347584,
-0.015095757320523262,
0.059102416038513184,
0.21886485815048218,
-0.16135981678962708,
-0.1629888415336609,
-0.09531340003013611,
0.1742284893989563,
-0.18675807118415833,
-0.20846514403820038,
0.023600490763783455,
0.025746073573827744,
-0.15438751876354218,
-0.07285650074481964,
0.06143968179821968,
0.013397274538874626,
0.15242062509059906,
-0.2133372575044632,
0.07334871590137482,
-0.017504027113318443,
-0.10387669503688812,
-0.0589371919631958,
0.025298483669757843,
-0.023967867717146873,
0.13455037772655487,
0.0797174870967865,
0.04217606037855148,
0.04046594724059105,
0.10134300589561462,
-0.14139175415039062,
0.029360566288232803,
0.011155540123581886,
-0.07649927586317062,
-0.1809750646352768,
0.06605173647403717,
-0.032876547425985336,
0.20208674669265747,
0.056983985006809235,
0.2744848430156708,
0.1685425192117691,
0.12323767691850662,
-0.0015144958160817623,
-0.1003262847661972,
0.08842737972736359,
-0.040178291499614716,
-0.14576812088489532,
-0.13793009519577026,
-0.26052260398864746,
0.22630760073661804,
-0.14770865440368652,
0.047517240047454834,
0.06629449129104614,
-0.05955786257982254,
-0.15326470136642456,
-0.15405195951461792,
0.09952472150325775,
0.07445713132619858,
-0.05787035822868347,
0.07851891219615936,
0.0805363729596138,
-0.14721274375915527,
0.05352872610092163,
0.034302208572626114,
0.11531075090169907,
0.1379503309726715,
0.000012923730537295341,
-0.11770333349704742,
-0.07129077613353729,
0.05207400768995285,
-0.13871338963508606,
-0.19998931884765625,
0.09164141118526459,
-0.16193687915802002,
0.12731583416461945,
-0.07598095387220383,
-0.06614332646131516,
0.2402045726776123,
-0.10926005244255066,
-0.10654550790786743,
0.14297610521316528,
0.03784500062465668,
0.023153778165578842,
0.051377058029174805,
0.2511610984802246,
0.08907546103000641,
-0.2751608192920685,
0.1673029363155365,
0.031883176416158676,
0.26445668935775757,
-0.12557640671730042,
0.013917429372668266,
-0.05286810174584389,
0.06308971345424652,
-0.06642797589302063,
-0.15926888585090637,
-0.371635377407074,
-0.11576780676841736,
-0.34624049067497253,
0.2032548487186432,
0.10371045768260956,
0.052009060978889465,
-0.10029721260070801,
0.17061713337898254,
0.2539704740047455,
-0.05060991644859314,
0.2625802159309387,
0.11175554990768433,
0.015008710324764252,
0.2741297483444214,
-0.0746774971485138,
-0.12347488105297089,
-0.026219461113214493,
0.010733071714639664,
-0.22650232911109924,
0.13567480444908142,
0.027543645352125168,
0.15107491612434387,
0.08912540972232819,
-0.003916201181709766,
-0.09830737859010696,
-0.18223023414611816,
-0.19182664155960083,
-0.07413922250270844,
-0.08555576950311661,
0.04559459164738655,
0.17762164771556854,
-0.17416994273662567,
0.1965460330247879,
-0.007907716557383537,
0.08354134112596512,
-0.12727734446525574,
0.0709797814488411,
-0.04733347147703171,
0.07868818938732147,
0.02332983911037445,
-0.11089178919792175,
0.12586472928524017,
0.02470121718943119,
-0.0010127141140401363,
-0.030276162549853325,
0.18526063859462738,
0.07017296552658081,
0.13710878789424896,
0.30296409130096436,
-0.16439905762672424,
-0.1566769778728485,
0.11737589538097382,
-0.2205216884613037,
-0.06257651746273041,
0.3610118627548218,
0.24775035679340363,
-0.02162824384868145,
0.005148092284798622,
0.07612872123718262,
-0.09727120399475098,
-0.0965508371591568,
0.062069498002529144,
-0.14318087697029114,
-0.22367946803569794,
-0.2090211659669876,
0.08800814300775528,
-0.17324869334697723,
-0.10136930644512177,
-0.1487274169921875,
-0.09876949340105057,
-0.07664008438587189,
-0.03943156450986862,
0.12231780588626862,
0.18340849876403809,
-0.11913155019283295,
-0.08431422710418701,
0.11417683959007263,
0.3010263442993164,
0.09372545778751373,
-0.020952491089701653,
0.06407557427883148,
0.049112748354673386,
0.09722115099430084,
-0.07723238319158554,
-0.04977867752313614,
-0.1268589049577713,
0.1640600860118866,
0.04564974457025528,
-0.10439261794090271,
0.01078500784933567,
-0.04300714656710625,
0.11723306775093079,
-0.09956944733858109,
0.05263512209057808,
0.14428170025348663,
-0.0678502693772316,
-0.14975287020206451,
-0.33058106899261475,
-0.007419472094625235,
0.1270735114812851,
-0.023334424942731857,
-0.31301209330558777,
-0.10096936672925949,
0.023838786408305168,
0.04321305826306343,
0.036841318011283875,
-0.20125162601470947,
-0.04578990489244461,
-0.07671564817428589,
0.08133439719676971,
0.07602603733539581,
0.1344316005706787,
0.01941571570932865,
-0.18578708171844482,
-0.08590550720691681
]
} | false | null | 00755327-9485-43a5-b18b-47f54a7f0d5a | null | Discarded | "2023-03-11T17:09:10.441000" | {
"text_length": 840
} |
Ware nicht angekommen
Ich habe am 14.05. 2022 Fusspflaster bestellt , das Geld wurde am 14.05.2022 abgezogen 60,91€ , die Ware habe ich immer noch nicht - die Trackingnummer lautet - 00340434499380956067 4 PX ich kann die Bestellung auch nicht nachvollziehen Datum der Lieferung nicht sichtbar 4 Schachteln an Entgiftungspflastern ( Standardlieferung Bitte um Aufklärung - sonst Geld zurück Mit freundlichen Grüßen G.H. | {
"text": "\n Ware nicht angekommen\n \n Ich habe am 14.05. 2022 Fusspflaster bestellt , das Geld wurde am 14.05.2022 abgezogen 60,91€ , die Ware habe ich immer noch nicht - die Trackingnummer lautet - 00340434499380956067 4 PX ich kann die Bestellung auch nicht nachvollziehen Datum der Lieferung nicht sichtbar 4 Schachteln an Entgiftungspflastern ( Standardlieferung Bitte um Aufklärung - sonst Geld zurück Mit freundlichen Grüßen G.H."
} | [
{
"label": "Preisauskunft",
"score": 0.09299794684217269
},
{
"label": "Terminvereinbarung",
"score": 0.07525508160162254
},
{
"label": "Produktauskunft",
"score": 0.04455575758788656
},
{
"label": "Lieferung",
"score": 0.044055070642299674
},
{
"label": "Lieferung",
"score": 0.044054698777915506
},
{
"label": "Versicherungsauskunft",
"score": 0.04019270974248723
},
{
"label": "Kontakt-Unterlassung",
"score": 0.0377761655038216
},
{
"label": "Kundenbeschwerde",
"score": 0.0319813618878265
},
{
"label": "Ticketauskunft",
"score": 0.030974054331346448
},
{
"label": "Kontogutschrift",
"score": 0.02947848695757037
},
{
"label": "Rückgabe",
"score": 0.028274218355290533
},
{
"label": "Information",
"score": 0.026268065759063826
},
{
"label": "Vertragsabschluss",
"score": 0.026211816523742302
},
{
"label": "Kontoreaktivierung",
"score": 0.025467155085616245
},
{
"label": "Storno",
"score": 0.024402934265502416
},
{
"label": "Fundbüro",
"score": 0.02386711453919264
},
{
"label": "Aufwandsentschädigung",
"score": 0.023221091038383025
},
{
"label": "Vertragskündigung",
"score": 0.023146340844530308
},
{
"label": "Erstattung",
"score": 0.023012091123013344
},
{
"label": "Stellungnahme",
"score": 0.022190830601320495
},
{
"label": "Gutscheinannahme",
"score": 0.0211613456659315
},
{
"label": "Lieferverzug",
"score": 0.020568694585838276
},
{
"label": "Abo-Kündigung",
"score": 0.02025233148877535
},
{
"label": "Umtausch",
"score": 0.01778029731042829
},
{
"label": "Abrechnung",
"score": 0.017536291892367314
},
{
"label": "Reklamation",
"score": 0.0174230962288696
},
{
"label": "Vertragskorrektur",
"score": 0.016765121217975455
},
{
"label": "Fahrplanauskunft",
"score": 0.016282402963479044
},
{
"label": "Arztanerkennung",
"score": 0.016092305302893104
},
{
"label": "Preisreduktion",
"score": 0.01588141978149887
},
{
"label": "Rechnungsausstellung",
"score": 0.014372450214470917
},
{
"label": "Reparatur",
"score": 0.013837813450389798
},
{
"label": "Anzeige",
"score": 0.013667005429955638
},
{
"label": "Mahnung",
"score": 0.013314770075704066
},
{
"label": "Mitarbeiterbeschwerde",
"score": 0.012235114291839808
},
{
"label": "Kundenlob",
"score": 0.012131161936817075
},
{
"label": "Austausch",
"score": 0.011777707959400698
},
{
"label": "Kontoschließung",
"score": 0.011537678192761152
}
] | titan230 | Lieferung | argilla | {
"mini-lm-sentence-transformers": [
-0.17209899425506592,
0.16529910266399384,
-0.13326731324195862,
-0.11212509125471115,
0.1033935621380806,
-0.12267029285430908,
0.010725865140557289,
0.06217212229967117,
0.08349218964576721,
-0.028742162510752678,
0.22665390372276306,
-0.06096804141998291,
0.008046165108680725,
0.0011664818739518523,
-0.22389774024486542,
0.026841534301638603,
-0.02929031103849411,
-0.16776828467845917,
0.08304667472839355,
-0.19225528836250305,
-0.11258520931005478,
-0.13689970970153809,
-0.13344691693782806,
0.07702939957380295,
0.25188347697257996,
0.1773439198732376,
-0.035168178379535675,
-0.045106157660484314,
-0.031494300812482834,
-0.10229212045669556,
0.16156399250030518,
-0.036268044263124466,
0.05769703909754753,
-0.11351268738508224,
0.49661728739738464,
-0.02503395266830921,
0.0510622002184391,
-0.021537447348237038,
0.14776144921779633,
-0.09003279358148575,
-0.0044971345923841,
0.04745263233780861,
-0.13645608723163605,
0.14196935296058655,
0.1802947074174881,
0.12619046866893768,
0.10131882131099701,
0.11303593218326569,
-0.07937434315681458,
0.12888871133327484,
0.030475927516818047,
0.13840994238853455,
-0.14526058733463287,
0.05317434296011925,
-0.021909646689891815,
-0.09628313779830933,
0.0510735958814621,
0.06247572600841522,
-0.001248637679964304,
0.17499835789203644,
-0.06914734840393066,
0.0241509061306715,
-0.20613235235214233,
-0.11080426722764969,
-0.20571137964725494,
-0.05994603782892227,
-0.14363667368888855,
-0.36282962560653687,
0.24968530237674713,
0.08234713226556778,
-0.02641497552394867,
0.01335288304835558,
-0.12501484155654907,
-0.023892002180218697,
0.033734824508428574,
0.22138644754886627,
0.09361139684915543,
0.05666854977607727,
-0.017152944579720497,
0.005200664512813091,
-0.09912000596523285,
-0.23340588808059692,
-0.053692325949668884,
-0.11273573338985443,
-0.09258241951465607,
-0.0400383397936821,
0.2379329353570938,
0.1751917600631714,
0.13689246773719788,
-0.05520521476864815,
0.3594122529029846,
-0.11920199543237686,
-0.10975225269794464,
-0.02691015787422657,
-0.1066933423280716,
0.013465138152241707,
0.05881800130009651,
0.27920565009117126,
0.12693503499031067,
0.21635912358760834,
0.1713547706604004,
0.11761242151260376,
-0.2433663159608841,
-0.03092326782643795,
-0.20197252929210663,
-0.06408939510583878,
-0.016079546883702278,
0.04350244998931885,
0.01899341121315956,
-0.2143341451883316,
-0.17387954890727997,
0.08078190684318542,
0.030935199931263924,
-0.16181392967700958,
-0.12406450510025024,
0.37700513005256653,
-0.18611134588718414,
-0.14921823143959045,
0.10178961604833603,
-0.07563001662492752,
0.1640220731496811,
0.05188317969441414,
0.18342454731464386,
-0.22675049304962158,
-0.3064952492713928,
-0.028426356613636017,
0.22350665926933289,
0.05228244513273239,
-0.0655772015452385,
-0.09158205986022949,
-0.053288545459508896,
-0.19914312660694122,
-0.06469767540693283,
-0.11594196408987045,
0.17212913930416107,
0.023360351100564003,
-0.0725589469075203,
0.24593795835971832,
-0.17844916880130768,
-0.12492412328720093,
-0.13241226971149445,
-0.16414859890937805,
-0.18105548620224,
0.05437235161662102,
0.16955521702766418,
0.1373155117034912,
0.28124380111694336,
0.04916566237807274,
0.18670789897441864,
-0.23504190146923065,
-0.22575457394123077,
-0.08492086827754974,
0.1148795336484909,
0.24505294859409332,
-0.07670048624277115,
0.11200122535228729,
0.32751598954200745,
0.06014136224985123,
0.027133116498589516,
-0.0497647300362587,
0.038519274443387985,
-0.16571208834648132,
0.1755632758140564,
0.05215274915099144,
0.0402550995349884,
-0.07718835026025772,
0.0177091546356678,
-0.14544576406478882,
0.1360783576965332,
0.20651975274085999,
-0.048627566546201706,
-0.122076116502285,
-0.18381018936634064,
-0.0973438248038292,
-0.15958288311958313,
0.06759779155254364,
0.23529337346553802,
0.1453244537115097,
-0.11749893426895142,
-0.18253792822360992,
-0.17867378890514374,
-0.0810583159327507,
-0.07249735295772552,
-0.1318046599626541,
0.043724898248910904,
-0.06501021236181259,
0.059540756046772,
-0.03742614760994911,
0.02067803032696247,
0.07707764208316803,
-0.04596879705786705,
-0.17874756455421448,
0.11873621493577957,
-0.02418219856917858,
-0.020954899489879608,
-0.0915437564253807,
0.017395874485373497,
-0.021639516577124596,
0.10213486850261688,
0.14388611912727356,
0.04937737062573433,
-0.01070740818977356,
0.10739915817975998,
-0.04698662459850311,
-0.00752815417945385,
0.10488355159759521,
-0.020703474059700966,
-0.15903480350971222,
0.0014784826198592782,
0.004456608090549707,
0.20637893676757812,
0.08657307177782059,
0.14511533081531525,
-0.0004486330144573003,
0.16998273134231567,
0.08823150396347046,
-0.08925486356019974,
-0.05989312380552292,
-0.1592254936695099,
0.051370251923799515,
-0.19001151621341705,
-0.13053952157497406,
0.0010842530755326152,
-0.173931285738945,
0.04536423459649086,
0.12916016578674316,
-0.05416896939277649,
-0.0936475396156311,
-0.10835471004247665,
0.15751466155052185,
-0.020104479044675827,
0.31631767749786377,
0.3064686357975006,
0.09184151142835617,
-0.04070957750082016,
0.09658157825469971,
0.11220283061265945,
0.03395853936672211,
0.0301421619951725,
0.12660402059555054,
-0.12862950563430786,
-0.21355684101581573,
0.0680774450302124,
-0.11189168691635132,
-0.15326212346553802,
-0.05134360492229462,
-0.20541110634803772,
0.06518396735191345,
-0.15927784144878387,
0.08681370317935944,
0.2686454653739929,
-0.1296471357345581,
-0.05860971286892891,
-0.015272016637027264,
0.09374114125967026,
-0.07251599431037903,
0.027880730107426643,
0.30593377351760864,
-0.1294962614774704,
-0.1128435954451561,
0.27092963457107544,
0.056191232055425644,
0.13342741131782532,
0.02147187478840351,
-0.03052418678998947,
0.151975616812706,
-0.07720750570297241,
0.026889823377132416,
-0.04723401367664337,
-0.3338514268398285,
-0.05133936181664467,
-0.35365334153175354,
0.2537479102611542,
0.05071807652711868,
0.14686258137226105,
-0.0583978071808815,
0.011602711863815784,
0.3450535535812378,
-0.15154056251049042,
0.40016257762908936,
0.029957719147205353,
0.1665128916501999,
0.21396808326244354,
-0.03941202908754349,
-0.030779121443629265,
-0.015140159986913204,
-0.05700034648180008,
-0.3587868809700012,
-0.08633146435022354,
0.043692901730537415,
0.13123533129692078,
0.12116728723049164,
-0.054540377110242844,
-0.11586310714483261,
0.04231594502925873,
-0.09986482560634613,
0.07616677135229111,
-0.060115039348602295,
-0.029967213049530983,
-0.13192135095596313,
-0.16988593339920044,
0.28979402780532837,
0.18442945182323456,
0.024945709854364395,
0.1382291615009308,
0.09141796082258224,
-0.1094331368803978,
0.12776747345924377,
0.11299010366201401,
-0.2008790671825409,
0.10826604813337326,
-0.09532953053712845,
0.030243508517742157,
-0.1704370677471161,
0.0384170301258564,
-0.048470932990312576,
0.13599301874637604,
0.326895534992218,
-0.10883117467164993,
-0.23768524825572968,
0.04154947027564049,
-0.09105869382619858,
0.09079725295305252,
0.4324778616428375,
0.3069384694099426,
0.13999225199222565,
0.03098711557686329,
0.11670666188001633,
-0.09769915044307709,
-0.08156228810548782,
0.04494374617934227,
-0.08023284375667572,
-0.10859230905771255,
-0.11322011798620224,
-0.15187542140483856,
-0.1818314790725708,
-0.1377883106470108,
-0.036139342933893204,
-0.02676839753985405,
-0.2754293978214264,
-0.08377007395029068,
0.19671142101287842,
0.40916502475738525,
-0.21925963461399078,
0.0011257267324253917,
-0.03074001334607601,
0.14381492137908936,
0.2762331962585449,
0.053270258009433746,
0.011753978207707405,
-0.08634031563997269,
-0.04414805397391319,
0.16842907667160034,
-0.024878069758415222,
-0.18981213867664337,
0.0050057172775268555,
-0.2762804329395294,
0.051005613058805466,
-0.011208796873688698,
-0.0013440223410725594,
0.03422028571367264,
-0.05239765718579292,
-0.08294627815485,
0.18002058565616608,
0.015871427953243256,
-0.13110032677650452,
-0.38890764117240906,
-0.01502940896898508,
-0.03691544756293297,
-0.04097897186875343,
-0.057282838970422745,
-0.04071246460080147,
-0.11930324882268906,
0.028796009719371796,
0.13736343383789062,
-0.1006721630692482,
-0.12771613895893097,
-0.15302883088588715,
-0.057181522250175476,
0.07341679185628891,
-0.019454754889011383,
-0.06906912475824356,
-0.3222452402114868,
0.002162667689844966
]
} | false | null | 007dc848-1824-42d8-bf6e-ac23895d87b5 | null | Validated | "2023-03-11T17:17:28.765000" | {
"text_length": 488
} |
Stornierung der Bestellung sowie fehlende Rückmeldung
Ich habe gestern eine Bestellung von Entgiftungspflaster gemacht und bemerkt das zwei Artikel zuviel waren. Habe dann unmittelbar nach der Bestellung eine Teilstornierung gemailt insgesammt 5 mal. Bis heute ist keine Bestätigung geschweige eine Rückmeldung erfolgt. Desweiteren habe ich nur eine Bestellbestätigung erhalten,ohne Buchungsnummer oder Trackingnummer.Da ich über Klarna bezahle konnte ich wenigstens dort die Zahlung stoppen und habe 2 Trackingsnummern erhalten.Ich bitte um Klärung des Sachverhaltes und eine Stornierungsbestätigung sowie eine Kundennummer. MfG S.****** | {
"text": "\n Stornierung der Bestellung sowie fehlende Rückmeldung\n \n Ich habe gestern eine Bestellung von Entgiftungspflaster gemacht und bemerkt das zwei Artikel zuviel waren. Habe dann unmittelbar nach der Bestellung eine Teilstornierung gemailt insgesammt 5 mal. Bis heute ist keine Bestätigung geschweige eine Rückmeldung erfolgt. Desweiteren habe ich nur eine Bestellbestätigung erhalten,ohne Buchungsnummer oder Trackingnummer.Da ich über Klarna bezahle konnte ich wenigstens dort die Zahlung stoppen und habe 2 Trackingsnummern erhalten.Ich bitte um Klärung des Sachverhaltes und eine Stornierungsbestätigung sowie eine Kundennummer. MfG S.******"
} | [
{
"label": "Kundenbeschwerde",
"score": 0.062201173013427494
},
{
"label": "Kontogutschrift",
"score": 0.05961310146383595
},
{
"label": "Preisauskunft",
"score": 0.052426405213790106
},
{
"label": "Kontoreaktivierung",
"score": 0.044923214668169134
},
{
"label": "Stellungnahme",
"score": 0.0441550992386949
},
{
"label": "Kontakt-Unterlassung",
"score": 0.04393148945851344
},
{
"label": "Versicherungsauskunft",
"score": 0.03843711898765866
},
{
"label": "Terminvereinbarung",
"score": 0.03295784576372223
},
{
"label": "Lieferung",
"score": 0.03287539062593021
},
{
"label": "Lieferung",
"score": 0.032875192654732543
},
{
"label": "Ticketauskunft",
"score": 0.0318280930308268
},
{
"label": "Information",
"score": 0.03051904071285221
},
{
"label": "Aufwandsentschädigung",
"score": 0.027870081904610645
},
{
"label": "Vertragsabschluss",
"score": 0.026628372188493333
},
{
"label": "Storno",
"score": 0.026354108640559804
},
{
"label": "Vertragskorrektur",
"score": 0.026305745677887394
},
{
"label": "Gutscheinannahme",
"score": 0.025908574836261807
},
{
"label": "Vertragskündigung",
"score": 0.024868894866016514
},
{
"label": "Mitarbeiterbeschwerde",
"score": 0.023620519492795505
},
{
"label": "Rückgabe",
"score": 0.02291920818158249
},
{
"label": "Reklamation",
"score": 0.0203000793262784
},
{
"label": "Lieferverzug",
"score": 0.01981456566799951
},
{
"label": "Produktauskunft",
"score": 0.01966174366256507
},
{
"label": "Abo-Kündigung",
"score": 0.01935111443797316
},
{
"label": "Arztanerkennung",
"score": 0.01792449458582658
},
{
"label": "Fahrplanauskunft",
"score": 0.017785399326136212
},
{
"label": "Erstattung",
"score": 0.01729684775097029
},
{
"label": "Reparatur",
"score": 0.01710311872504179
},
{
"label": "Preisreduktion",
"score": 0.01665394116933829
},
{
"label": "Kundenlob",
"score": 0.015415552961174847
},
{
"label": "Umtausch",
"score": 0.01519572178696927
},
{
"label": "Rechnungsausstellung",
"score": 0.014139705644705703
},
{
"label": "Mahnung",
"score": 0.013843481443510294
},
{
"label": "Anzeige",
"score": 0.013354257186856481
},
{
"label": "Fundbüro",
"score": 0.013117097305961637
},
{
"label": "Abrechnung",
"score": 0.012745085901467213
},
{
"label": "Austausch",
"score": 0.012632782093087509
},
{
"label": "Kontoschließung",
"score": 0.012446340403776448
}
] | titan230 | Storno | argilla | {
"mini-lm-sentence-transformers": [
-0.1456369310617447,
0.10916464030742645,
-0.18331125378608704,
0.010253560729324818,
-0.01275503821671009,
-0.20932923257350922,
-0.0542459674179554,
0.09639313071966171,
0.14788827300071716,
-0.019200079143047333,
0.008152883499860764,
0.2560606300830841,
0.055206991732120514,
-0.0734209269285202,
-0.2596306800842285,
-0.03703773021697998,
0.037717629224061966,
-0.19507095217704773,
0.053241316229104996,
-0.024655312299728394,
-0.09228870272636414,
-0.045912422239780426,
0.038727305829524994,
0.1427169144153595,
0.061383843421936035,
0.05925837531685829,
-0.26030153036117554,
-0.03740756958723068,
-0.16652153432369232,
-0.2602614760398865,
0.07240590453147888,
-0.009453151375055313,
0.06520873308181763,
-0.08978059142827988,
0.4441654086112976,
-0.11875781416893005,
0.010936059057712555,
-0.08678120374679565,
0.08896639943122864,
-0.13812628388404846,
0.017190175130963326,
-0.08659669011831284,
-0.12596076726913452,
0.06139128655195236,
0.01159643940627575,
0.1709226667881012,
0.07455447316169739,
0.21122121810913086,
-0.11063571274280548,
0.04847681522369385,
0.017434343695640564,
0.10408985614776611,
-0.023166783154010773,
0.08281511813402176,
-0.017920708283782005,
-0.06991024315357208,
-0.08642397820949554,
0.07714339345693588,
-0.018263082951307297,
0.09286214411258698,
0.047552190721035004,
-0.032454755157232285,
-0.18864160776138306,
-0.044837482273578644,
-0.07105197757482529,
-0.0371038094162941,
-0.18245233595371246,
-0.22680187225341797,
0.09404583275318146,
0.08724960684776306,
0.12661868333816528,
0.0073125651106238365,
-0.1296837031841278,
0.13036805391311646,
0.1377590298652649,
0.15209251642227173,
-0.14671024680137634,
0.003775926772505045,
0.021217748522758484,
0.0018380209803581238,
-0.17009776830673218,
0.02681051194667816,
-0.10121889412403107,
-0.03014080412685871,
-0.13620734214782715,
-0.019422100856900215,
0.21580852568149567,
0.25580140948295593,
0.12365841865539551,
-0.03658729046583176,
0.3953053951263428,
-0.05924825742840767,
0.1869756579399109,
0.022048674523830414,
0.007087365724146366,
0.021550800651311874,
-0.1396079659461975,
0.04010244086384773,
0.04870939999818802,
0.09747466444969177,
0.17310255765914917,
0.09326347708702087,
-0.21285590529441833,
-0.21624529361724854,
-0.06619642674922943,
-0.05110905319452286,
0.07349628210067749,
-0.16717223823070526,
-0.1355113685131073,
-0.13869628310203552,
-0.1335001289844513,
0.04438907280564308,
-0.0313689187169075,
-0.19169405102729797,
-0.01717362552881241,
0.2696157395839691,
-0.006766689475625753,
-0.028884906321763992,
0.16424691677093506,
0.009610615670681,
0.025540456175804138,
-0.1062028557062149,
0.06551748514175415,
-0.2347482591867447,
-0.10606234520673752,
-0.11849508434534073,
0.004074314143508673,
0.01680833287537098,
-0.04397755488753319,
-0.1860998570919037,
0.017707619816064835,
-0.006774349138140678,
0.0047574336640536785,
-0.22975049912929535,
0.09503297507762909,
-0.054272644221782684,
-0.10281003266572952,
-0.012455340474843979,
-0.02902478352189064,
-0.0838644728064537,
0.15471559762954712,
-0.10710867494344711,
-0.168807715177536,
0.15109673142433167,
0.17414769530296326,
0.22644208371639252,
0.18548381328582764,
-0.03465795889496803,
0.13886570930480957,
-0.036070503294467926,
-0.0776120275259018,
0.12890437245368958,
0.07777086645364761,
0.034071341156959534,
-0.10829746723175049,
0.06599534302949905,
0.10707622766494751,
0.07150454819202423,
0.08276332914829254,
-0.07613018900156021,
0.0831635594367981,
-0.06848249584436417,
0.07400201261043549,
-0.006510451436042786,
0.09600821137428284,
-0.13845713436603546,
0.2545963525772095,
-0.14226967096328735,
0.019987093284726143,
0.15848901867866516,
-0.03650977835059166,
-0.14678740501403809,
-0.263977587223053,
-0.17370013892650604,
-0.23531566560268402,
0.01761394739151001,
0.24484524130821228,
0.06728893518447876,
-0.002451620064675808,
-0.20107345283031464,
0.08153234422206879,
-0.03794434294104576,
-0.07769932597875595,
-0.030979540199041367,
0.13635346293449402,
-0.02372652478516102,
0.04704543203115463,
0.011605392210185528,
0.01539577916264534,
0.20964092016220093,
-0.07550889253616333,
-0.15047326683998108,
0.24754056334495544,
0.1487901508808136,
-0.12498680502176285,
0.0030160238966345787,
0.10299963504076004,
0.02704506926238537,
0.02936358004808426,
0.014960390515625477,
0.05911865830421448,
0.10579155385494232,
-0.05047743022441864,
-0.07765334844589233,
-0.12367657572031021,
-0.08357863128185272,
-0.06563545763492584,
-0.12419844418764114,
0.17927014827728271,
0.04141034930944443,
0.15657195448875427,
-0.015940416604280472,
0.17677360773086548,
0.063868448138237,
0.06681384146213531,
0.06467977911233902,
-0.21716845035552979,
0.35236355662345886,
-0.10094345360994339,
0.016000667586922646,
-0.1646719127893448,
-0.023321039974689484,
0.2672370374202728,
-0.19848577678203583,
-0.13091209530830383,
0.019913960248231888,
-0.08999495208263397,
-0.18416376411914825,
-0.2936115860939026,
0.09185744822025299,
0.017579087987542152,
0.03621303290128708,
0.04099193587899208,
0.046567659825086594,
0.024515250697731972,
0.021114308387041092,
-0.11527387797832489,
0.023622818291187286,
-0.09489050507545471,
-0.03623509407043457,
-0.05049135535955429,
-0.10556519776582718,
0.05827871710062027,
-0.0068548270501196384,
0.021874865517020226,
0.025884972885251045,
-0.13992828130722046,
0.17866384983062744,
-0.11953828483819962,
0.11051806807518005,
0.22142189741134644,
-0.006169185973703861,
0.034994274377822876,
-0.07168999314308167,
0.07196569442749023,
0.018458224833011627,
-0.05350891500711441,
0.3094777762889862,
0.0626579150557518,
-0.13571950793266296,
0.16807007789611816,
0.07784140110015869,
0.3179382085800171,
0.023271961137652397,
0.09695649892091751,
0.06072412058711052,
0.05157415568828583,
-0.020232398062944412,
-0.1251741200685501,
-0.23195862770080566,
-0.143332839012146,
-0.29236865043640137,
0.1878528594970703,
-0.022516418248414993,
0.05107817426323891,
-0.010284462943673134,
0.04504043608903885,
0.2700080871582031,
0.012886236421763897,
0.24352186918258667,
0.1324283629655838,
0.1346389353275299,
0.2489565759897232,
-0.1476619839668274,
0.020547354593873024,
0.023837491869926453,
-0.05149223282933235,
-0.3277510702610016,
0.15155278146266937,
0.03151581808924675,
0.18951427936553955,
-0.09430742263793945,
0.15716412663459778,
-0.16709023714065552,
-0.20414677262306213,
-0.19523242115974426,
0.028662269935011864,
-0.10449836403131485,
0.047341085970401764,
-0.1350770890712738,
-0.15082640945911407,
0.06358015537261963,
0.046557046473026276,
0.09248743951320648,
-0.03211876377463341,
0.11156817525625229,
0.05744227394461632,
0.03792578727006912,
0.1916196346282959,
-0.12697045505046844,
0.17850713431835175,
-0.07960265129804611,
0.056847259402275085,
-0.06678637862205505,
0.1593012660741806,
-0.11054853349924088,
0.12439586222171783,
0.17031103372573853,
-0.1092117428779602,
-0.29007112979888916,
0.044498562812805176,
-0.2579168379306793,
0.26768380403518677,
0.4731317460536957,
0.3255740702152252,
0.14174270629882812,
-0.025517404079437256,
0.08822884410619736,
-0.03852703422307968,
-0.18413834273815155,
0.08027398586273193,
-0.10337679088115692,
-0.08277492225170135,
-0.1992882788181305,
0.13524234294891357,
-0.25682106614112854,
-0.22530457377433777,
-0.08071428537368774,
-0.061318978667259216,
-0.18742942810058594,
-0.058185119181871414,
0.14443504810333252,
0.17771777510643005,
-0.2004331350326538,
0.021937906742095947,
0.08165481686592102,
0.13268005847930908,
0.22357356548309326,
-0.13609714806079865,
-0.04534459859132767,
0.009527305141091347,
-0.017632238566875458,
0.052193913608789444,
-0.0700257271528244,
-0.08286826312541962,
0.12003609538078308,
-0.19611892104148865,
0.07246281206607819,
-0.0035632257349789143,
-0.23782046139240265,
0.14227214455604553,
0.02350563369691372,
-0.06941583752632141,
0.277008056640625,
-0.009943805634975433,
-0.11011922359466553,
-0.30843842029571533,
-0.03387174755334854,
0.20371921360492706,
-0.03093232959508896,
-0.18252357840538025,
-0.10431147366762161,
0.09398742020130157,
0.11549027264118195,
0.01978050172328949,
-0.09003018587827682,
0.014936869964003563,
-0.25197017192840576,
0.06733941286802292,
0.04095209762454033,
0.14797312021255493,
0.1259726583957672,
-0.3160304129123688,
-0.0076321884989738464
]
} | false | null | 007de48a-f127-45de-8e26-476456939974 | null | Validated | "2023-03-11T17:09:10.869000" | {
"text_length": 702
} |
Hatte einen Termin zum Sehtest Kontaktlinse
17 Uhr Termin, durch viel Verkehr kurz nach 17 Uhr angekommen,nahmen uns nicht mehr dran, da die Optikerin Feierabend machen will. Echt schade diese Abfertigung wahr ich nicht gewöhnt. Komme von Kitzingen der Weg ist echt weit und der Termin war für mich wichtig . Jetzt orientiere ich mich nach kitzingen. Termine hatte ich schon bei feelmann für eine Brille, musste da aber mindestens 20 Minuten warten. Mit freundlichen Grüßen ****** ****** | {
"text": "\n Hatte einen Termin zum Sehtest Kontaktlinse\n \n 17 Uhr Termin, durch viel Verkehr kurz nach 17 Uhr angekommen,nahmen uns nicht mehr dran, da die Optikerin Feierabend machen will. Echt schade diese Abfertigung wahr ich nicht gewöhnt. Komme von Kitzingen der Weg ist echt weit und der Termin war für mich wichtig . Jetzt orientiere ich mich nach kitzingen. Termine hatte ich schon bei feelmann für eine Brille, musste da aber mindestens 20 Minuten warten. Mit freundlichen Grüßen ****** ******"
} | [
{
"label": "Terminvereinbarung",
"score": 0.13272731032742835
},
{
"label": "Kontakt-Unterlassung",
"score": 0.12903744983188534
},
{
"label": "Ticketauskunft",
"score": 0.03988978493555411
},
{
"label": "Stellungnahme",
"score": 0.035203470154904326
},
{
"label": "Fahrplanauskunft",
"score": 0.03240314221437181
},
{
"label": "Versicherungsauskunft",
"score": 0.030571930206074235
},
{
"label": "Anzeige",
"score": 0.03002114529636868
},
{
"label": "Kundenbeschwerde",
"score": 0.028726766272436283
},
{
"label": "Kontoschließung",
"score": 0.02772110379277462
},
{
"label": "Preisauskunft",
"score": 0.025717399662161782
},
{
"label": "Rechnungsausstellung",
"score": 0.02369631110184478
},
{
"label": "Produktauskunft",
"score": 0.023174018271411065
},
{
"label": "Austausch",
"score": 0.02295070485757629
},
{
"label": "Vertragskündigung",
"score": 0.021762279581089505
},
{
"label": "Kontogutschrift",
"score": 0.021405140216603252
},
{
"label": "Kontoreaktivierung",
"score": 0.021388492863603472
},
{
"label": "Umtausch",
"score": 0.021070487367925796
},
{
"label": "Aufwandsentschädigung",
"score": 0.021051302142204038
},
{
"label": "Arztanerkennung",
"score": 0.019936154291842118
},
{
"label": "Mahnung",
"score": 0.019629192202830718
},
{
"label": "Fundbüro",
"score": 0.019486616929483426
},
{
"label": "Vertragsabschluss",
"score": 0.01833601732014131
},
{
"label": "Storno",
"score": 0.018238466201612107
},
{
"label": "Reparatur",
"score": 0.018174909806136005
},
{
"label": "Kundenlob",
"score": 0.017184884074373758
},
{
"label": "Gutscheinannahme",
"score": 0.0171470034440376
},
{
"label": "Lieferung",
"score": 0.016683941317587034
},
{
"label": "Lieferung",
"score": 0.016683903849636313
},
{
"label": "Abrechnung",
"score": 0.015399351753784382
},
{
"label": "Vertragskorrektur",
"score": 0.015062567672952455
},
{
"label": "Information",
"score": 0.014846286874759196
},
{
"label": "Mitarbeiterbeschwerde",
"score": 0.013959333307208163
},
{
"label": "Rückgabe",
"score": 0.013954337266486028
},
{
"label": "Lieferverzug",
"score": 0.013105030853693439
},
{
"label": "Erstattung",
"score": 0.012597806372119843
},
{
"label": "Preisreduktion",
"score": 0.011238468364225766
},
{
"label": "Abo-Kündigung",
"score": 0.010417588109590072
},
{
"label": "Reklamation",
"score": 0.009399900891282752
}
] | titan230 | Mitarbeiterbeschwerde | argilla | {
"mini-lm-sentence-transformers": [
0.04015151411294937,
0.0741913840174675,
0.19799986481666565,
0.06687773019075394,
-0.013849891722202301,
-0.07142148911952972,
0.024212855845689774,
-0.0410550981760025,
-0.010460513643920422,
-0.13816888630390167,
0.1177341490983963,
0.144053652882576,
-0.061238449066877365,
0.05975066125392914,
-0.08474864810705185,
0.05947287008166313,
0.14932146668434143,
-0.3055797517299652,
-0.0356503389775753,
0.009195230901241302,
-0.028434036299586296,
-0.228673055768013,
-0.025307999923825264,
0.016488347202539444,
0.15453960001468658,
0.186395063996315,
-0.021038904786109924,
-0.0483432337641716,
-0.07166610658168793,
0.029217073693871498,
-0.20201019942760468,
-0.07791979610919952,
0.14351387321949005,
-0.1359136700630188,
0.23370276391506195,
-0.019232837483286858,
0.00196236209012568,
0.02860199473798275,
0.13126632571220398,
-0.004640302155166864,
0.16325704753398895,
-0.08673501759767532,
-0.08853794634342194,
0.22485186159610748,
0.08291122317314148,
0.009304479695856571,
0.0024938371498137712,
-0.022857744246721268,
-0.006638810038566589,
0.007285094354301691,
-0.17274023592472076,
0.014352657832205296,
-0.09717085212469101,
-0.11958742886781693,
0.006031827535480261,
0.11065096408128738,
-0.16224226355552673,
0.08563248068094254,
0.11425789445638657,
0.1182703748345375,
-0.07864532619714737,
-0.10739516466856003,
-0.23628151416778564,
0.041361890733242035,
-0.2762771546840668,
0.1373211145401001,
-0.10755180567502975,
-0.34418365359306335,
0.2296052873134613,
0.0951576828956604,
-0.03145016357302666,
-0.04302438721060753,
-0.008797199465334415,
0.02074875496327877,
-0.0491182915866375,
0.04537011682987213,
0.06061829254031181,
0.06461896747350693,
0.0734088197350502,
0.008532838895916939,
-0.051478296518325806,
-0.21387983858585358,
0.0089734410867095,
0.005283959209918976,
-0.020312918350100517,
0.024113578721880913,
0.07897444814443588,
0.3164256811141968,
-0.035847317427396774,
-0.07082416862249374,
0.21406611800193787,
-0.2070462703704834,
-0.07141834497451782,
0.16902844607830048,
0.028770921751856804,
-0.058501772582530975,
0.10709971189498901,
0.2583126425743103,
-0.17190231382846832,
0.032681904733181,
0.10814239829778671,
-0.14968831837177277,
-0.3235458433628082,
0.06473951786756516,
-0.04613251984119415,
-0.03965106979012489,
-0.10651807487010956,
-0.07383986562490463,
-0.10014692693948746,
-0.021656379103660583,
0.17884208261966705,
0.2178264856338501,
0.04378972947597504,
-0.16216178238391876,
-0.050680119544267654,
0.3324459195137024,
-0.12838734686374664,
0.13865630328655243,
0.23719555139541626,
0.010000629350543022,
-0.1594415158033371,
0.1309293657541275,
-0.10950898379087448,
-0.19132159650325775,
-0.18204107880592346,
-0.1671474277973175,
0.2679610252380371,
-0.05217032879590988,
0.0029488210566341877,
0.006025455426424742,
-0.061248499900102615,
0.05611792206764221,
0.055849961936473846,
0.07547084242105484,
0.011226631700992584,
0.03386038914322853,
-0.02049911767244339,
0.00760252308100462,
0.06742063909769058,
-0.1583489030599594,
-0.08335060626268387,
-0.022820282727479935,
0.03977053612470627,
0.191179558634758,
0.20202815532684326,
0.12610509991645813,
-0.12437193840742111,
-0.0013596622738987207,
-0.043731797486543655,
-0.26839011907577515,
-0.17861832678318024,
0.16745218634605408,
0.15832795202732086,
0.11679666489362717,
-0.10460052639245987,
-0.03134036436676979,
0.258004367351532,
0.03809450566768646,
-0.15185126662254333,
-0.0847894549369812,
0.08114061504602432,
-0.025236021727323532,
0.18772490322589874,
0.06714554131031036,
0.16668544709682465,
-0.1540025770664215,
-0.0412910133600235,
-0.22216203808784485,
-0.09148237854242325,
0.3672051429748535,
-0.06647136062383652,
-0.24869276583194733,
0.023717006668448448,
-0.1186545342206955,
-0.14146728813648224,
0.25302478671073914,
-0.03912609815597534,
0.2348826825618744,
-0.07609735429286957,
-0.07191253453493118,
0.05674135312438011,
0.01959841139614582,
-0.1299562156200409,
0.007847608998417854,
0.18442343175411224,
-0.20450575649738312,
-0.0537777915596962,
0.08060836046934128,
0.1501397043466568,
-0.174134761095047,
0.10149136185646057,
-0.19797927141189575,
0.34171101450920105,
0.1385629028081894,
-0.1701093167066574,
0.1270551234483719,
-0.07934224605560303,
0.17615215480327606,
0.09037256985902786,
0.12953630089759827,
-0.240597203373909,
-0.14704841375350952,
0.06278260052204132,
-0.14571858942508698,
0.047180142253637314,
0.10682391375303268,
-0.027430687099695206,
-0.281216561794281,
0.24809826910495758,
0.3168904185295105,
0.14446057379245758,
-0.23435483872890472,
0.2627256214618683,
-0.03964973986148834,
0.05388617143034935,
0.005397072061896324,
-0.27239900827407837,
0.1297539323568344,
-0.07429510354995728,
0.2762446105480194,
-0.16854128241539001,
0.021254919469356537,
0.0077383569441735744,
-0.2567993104457855,
0.06667996197938919,
-0.08449980616569519,
0.04561874642968178,
-0.06090361252427101,
-0.030959386378526688,
0.006911654956638813,
0.08026044815778732,
0.15481053292751312,
0.06462366133928299,
0.13327834010124207,
-0.135636568069458,
-0.15822720527648926,
0.014415574260056019,
-0.09899821877479553,
-0.12131369858980179,
-0.0838964655995369,
0.1588936448097229,
-0.2383638620376587,
-0.05986674875020981,
-0.20624512434005737,
0.2789331078529358,
-0.18011870980262756,
-0.043016981333494186,
-0.14455851912498474,
0.17305903136730194,
0.2597982883453369,
0.10726518929004669,
-0.08976548165082932,
-0.2643023431301117,
0.05602389946579933,
-0.16565276682376862,
-0.18121349811553955,
-0.056218262761831284,
0.26758208870887756,
-0.07229521870613098,
0.24292884767055511,
0.1375693380832672,
-0.052148427814245224,
0.07434266060590744,
-0.04218640550971031,
0.02737915702164173,
-0.011586158536374569,
0.06487849354743958,
-0.013088168576359749,
-0.015269587747752666,
-0.08218546211719513,
-0.06190541759133339,
-0.09943963587284088,
-0.1991647481918335,
0.002682032762095332,
-0.16146394610404968,
-0.07367463409900665,
0.11320865154266357,
0.14030075073242188,
-0.2693122625350952,
0.07928988337516785,
-0.11846154183149338,
0.055443983525037766,
0.2166244238615036,
0.17738626897335052,
0.18640750646591187,
-0.08720246702432632,
-0.03614121675491333,
-0.21099382638931274,
0.37090951204299927,
-0.108344167470932,
0.1340613216161728,
-0.09826801717281342,
0.1291942447423935,
-0.19656093418598175,
-0.062845878303051,
0.0798296332359314,
-0.14944574236869812,
0.1676967442035675,
0.02455545961856842,
0.0482122004032135,
0.046180564910173416,
0.11807724833488464,
-0.2032947987318039,
-0.018051814287900925,
-0.024757910519838333,
0.00876398291438818,
0.13304831087589264,
0.09644995629787445,
-0.1931406408548355,
0.24362623691558838,
0.19323955476284027,
-0.12728187441825867,
0.013169540092349052,
-0.01680663600564003,
0.0635606124997139,
0.08922412991523743,
-0.06855286657810211,
0.39325380325317383,
0.022668559104204178,
-0.382916659116745,
-0.0035928047727793455,
0.009872128255665302,
-0.2242017388343811,
0.06889218837022781,
0.18423926830291748,
-0.15782806277275085,
0.03594760224223137,
-0.029909979552030563,
-0.2108786553144455,
-0.1338064968585968,
-0.0002633499098010361,
0.02976694144308567,
0.030920518562197685,
0.11382897198200226,
0.2272140234708786,
-0.18211935460567474,
-0.18599741160869598,
-0.2855447232723236,
-0.09936661273241043,
-0.0862368494272232,
0.05482085794210434,
0.09139396250247955,
0.21004734933376312,
0.062729611992836,
0.020198756828904152,
0.085411436855793,
0.09000080078840256,
0.2523339092731476,
0.16066992282867432,
0.031210189685225487,
-0.12373600155115128,
0.046342119574546814,
0.027448968961834908,
0.14185075461864471,
-0.2011457085609436,
-0.06653779000043869,
-0.14253734052181244,
0.005201823078095913,
0.16199961304664612,
-0.07232624292373657,
0.016003523021936417,
-0.05330365151166916,
-0.09667190909385681,
0.39186617732048035,
0.0709853395819664,
-0.09950178116559982,
-0.059093039482831955,
-0.07064694911241531,
-0.08601817488670349,
0.14318270981311798,
-0.08435668796300888,
0.09653870761394501,
-0.17265313863754272,
-0.1585766077041626,
0.10725000500679016,
-0.2108713537454605,
0.14340798556804657,
-0.17705151438713074,
-0.11100377142429352,
0.047486547380685806,
-0.06518927961587906,
0.13816511631011963,
-0.23668478429317474,
0.06403154879808426
]
} | false | null | 0094251f-fb92-4bd7-a5b9-79936063289e | null | Validated | "2023-03-11T17:17:29.704000" | {
"text_length": 551
} |
Klebestreifen ein- oder abgerissen
Hallo Pampers-Team, leider muss ich mal eine Beschwerde loswerden. Ich habe jetzt schon die zweite Packung Pampers erwischt, wo der Klebestreifen eingerissen oder sogar komplett abgerissen war. Natürlich kann das mal passieren aber nun ist es schon das zweite Mal vorgekommen in unterschiedlichen Verpackungen. Ich würde ja eine andere Marke nutzen aber die Pampers halten einfach am längsten am Baby Po durch. Vielleicht könnt ihr ja mal schauen woran das liegen könnte. Mit freundlichen Grüßen ****** ****** | {
"text": "\n Klebestreifen ein- oder abgerissen\n \n Hallo Pampers-Team, leider muss ich mal eine Beschwerde loswerden. Ich habe jetzt schon die zweite Packung Pampers erwischt, wo der Klebestreifen eingerissen oder sogar komplett abgerissen war. Natürlich kann das mal passieren aber nun ist es schon das zweite Mal vorgekommen in unterschiedlichen Verpackungen. Ich würde ja eine andere Marke nutzen aber die Pampers halten einfach am längsten am Baby Po durch. Vielleicht könnt ihr ja mal schauen woran das liegen könnte. Mit freundlichen Grüßen ****** ******"
} | [
{
"label": "Produktauskunft",
"score": 0.07664195424131165
},
{
"label": "Kontakt-Unterlassung",
"score": 0.053855943591779094
},
{
"label": "Kundenbeschwerde",
"score": 0.05174916336375643
},
{
"label": "Stellungnahme",
"score": 0.04384922462600014
},
{
"label": "Kontogutschrift",
"score": 0.04280793863608061
},
{
"label": "Gutscheinannahme",
"score": 0.03498679912798272
},
{
"label": "Terminvereinbarung",
"score": 0.03426746615225502
},
{
"label": "Rechnungsausstellung",
"score": 0.033401425941962354
},
{
"label": "Vertragsabschluss",
"score": 0.03231150493728153
},
{
"label": "Preisauskunft",
"score": 0.031771703729499896
},
{
"label": "Storno",
"score": 0.028482194275210617
},
{
"label": "Umtausch",
"score": 0.027187876041616033
},
{
"label": "Lieferung",
"score": 0.02598905071779574
},
{
"label": "Lieferung",
"score": 0.025988930669212783
},
{
"label": "Reparatur",
"score": 0.025403687737984244
},
{
"label": "Kontoschließung",
"score": 0.024686063577482164
},
{
"label": "Reklamation",
"score": 0.024160653140425006
},
{
"label": "Aufwandsentschädigung",
"score": 0.02394702003459374
},
{
"label": "Versicherungsauskunft",
"score": 0.023815079489937878
},
{
"label": "Rückgabe",
"score": 0.02288608549135922
},
{
"label": "Kontoreaktivierung",
"score": 0.022571003127067498
},
{
"label": "Preisreduktion",
"score": 0.021845717811489796
},
{
"label": "Lieferverzug",
"score": 0.021102729439576154
},
{
"label": "Mahnung",
"score": 0.02039703101935967
},
{
"label": "Vertragskündigung",
"score": 0.02037542985962413
},
{
"label": "Anzeige",
"score": 0.020228488093734433
},
{
"label": "Erstattung",
"score": 0.020091896979175298
},
{
"label": "Kundenlob",
"score": 0.019828027437840116
},
{
"label": "Arztanerkennung",
"score": 0.01884211915329569
},
{
"label": "Vertragskorrektur",
"score": 0.016696814923365264
},
{
"label": "Fundbüro",
"score": 0.01575853229953472
},
{
"label": "Information",
"score": 0.015619527049787002
},
{
"label": "Fahrplanauskunft",
"score": 0.014930453397907986
},
{
"label": "Austausch",
"score": 0.01471553585642345
},
{
"label": "Mitarbeiterbeschwerde",
"score": 0.014031912730298043
},
{
"label": "Abo-Kündigung",
"score": 0.012752977470672585
},
{
"label": "Ticketauskunft",
"score": 0.012273427643679282
},
{
"label": "Abrechnung",
"score": 0.009748610183641936
}
] | titan230 | Produktauskunft | argilla | {
"mini-lm-sentence-transformers": [
-0.21233907341957092,
0.03673515096306801,
0.12181395292282104,
0.09313121438026428,
0.12442106753587723,
-0.057690128684043884,
0.0697370395064354,
-0.024851461872458458,
-0.05949008837342262,
-0.2765105366706848,
0.21151550114154816,
0.19373548030853271,
-0.050848547369241714,
0.11295624077320099,
-0.13559108972549438,
-0.09740591794252396,
0.005881165154278278,
0.13802199065685272,
-0.03572351485490799,
0.1605064570903778,
-0.10100338608026505,
-0.2183884084224701,
0.25293806195259094,
0.21812176704406738,
-0.10367458313703537,
0.15918906033039093,
-0.19561155140399933,
0.010446674190461636,
-0.06914744526147842,
-0.19425766170024872,
-0.03618490695953369,
0.047204677015542984,
-0.05832140892744064,
0.04358018934726715,
0.1240365132689476,
-0.062086328864097595,
-0.09095127135515213,
-0.0824911966919899,
0.12713612616062164,
0.1423836350440979,
-0.01757684163749218,
-0.07179320603609085,
-0.18897822499275208,
0.1402340829372406,
0.11543456465005875,
0.002178506227210164,
0.09879492968320847,
0.019836166873574257,
-0.0073287757113575935,
0.0004802545008715242,
0.16185294091701508,
-0.042762815952301025,
-0.13493143022060394,
-0.2117414027452469,
0.05840987339615822,
0.013073397800326347,
-0.0889696553349495,
0.07398010045289993,
-0.05249745026230812,
0.3448827564716339,
-0.042116597294807434,
0.0902317613363266,
-0.3851965665817261,
0.2913755178451538,
-0.14385616779327393,
0.09349216520786285,
0.11061553657054901,
-0.11043127626180649,
0.05703595653176308,
0.08265061676502228,
0.01602201536297798,
0.002111378125846386,
-0.14035214483737946,
0.18435531854629517,
0.07754553854465485,
0.09858717769384384,
0.07631149142980576,
-0.08885004371404648,
-0.09402315318584442,
-0.10364583879709244,
-0.020912092179059982,
-0.10580342262983322,
-0.008417993783950806,
-0.07474643737077713,
-0.10444562137126923,
-0.059841666370630264,
-0.18687933683395386,
0.15196222066879272,
-0.2799670994281769,
0.007471071090549231,
0.1895212084054947,
-0.1769617795944214,
0.1953807920217514,
0.42976465821266174,
-0.03135712072253227,
-0.026612529531121254,
-0.03565387427806854,
0.23559896647930145,
-0.048019688576459885,
0.14900104701519012,
-0.3401145040988922,
-0.1483183205127716,
-0.04210466518998146,
-0.02459034137427807,
0.02035127580165863,
-0.04170188307762146,
0.06629693508148193,
-0.07282666116952896,
-0.11836908757686615,
-0.07875502109527588,
-0.1921340525150299,
0.11099866777658463,
-0.12136352807283401,
-0.19120652973651886,
-0.20877863466739655,
0.026688698679208755,
0.03410879895091057,
0.1217242181301117,
0.13448216021060944,
0.04755990207195282,
0.03613147512078285,
-0.09593674540519714,
-0.028727086260914803,
-0.17303204536437988,
0.01836925558745861,
-0.1439705640077591,
-0.027771852910518646,
0.11654956638813019,
-0.1657004952430725,
0.20988506078720093,
0.05392857640981674,
0.10131160914897919,
-0.192098006606102,
0.25852224230766296,
0.15800431370735168,
0.18962952494621277,
-0.1540863811969757,
0.10020078718662262,
0.32551318407058716,
-0.0475798100233078,
-0.38171157240867615,
0.12002940475940704,
0.16232557594776154,
0.2002710998058319,
0.09288810938596725,
-0.017100946977734566,
-0.0827832892537117,
0.039923377335071564,
-0.09838772565126419,
0.27538999915122986,
0.005176478065550327,
-0.017511563375592232,
0.1031370535492897,
0.1789797991514206,
0.06841170787811279,
-0.021280333399772644,
0.21144883334636688,
0.08603566139936447,
-0.05584283545613289,
-0.11876434087753296,
-0.11178825795650482,
0.01317967101931572,
-0.1452769786119461,
-0.006346902344375849,
-0.014173445291817188,
-0.07963064312934875,
0.06227367743849754,
0.0010986861307173967,
0.10870088636875153,
0.0222689900547266,
0.1295979768037796,
0.014540466479957104,
-0.02950085885822773,
-0.20741716027259827,
0.008460797369480133,
-0.09843847900629044,
-0.06474954634904861,
0.07440962642431259,
0.09518342465162277,
0.03425223007798195,
-0.04888302832841873,
0.045896414667367935,
-0.15897051990032196,
-0.17432916164398193,
0.11538418382406235,
0.02726539596915245,
0.06793621927499771,
-0.023671898990869522,
0.09886249154806137,
0.024098854511976242,
0.10470466315746307,
-0.20047760009765625,
0.07494805753231049,
0.2521442770957947,
-0.15447571873664856,
0.12140247970819473,
0.026518015190958977,
0.12949992716312408,
-0.21420182287693024,
-0.16709895431995392,
-0.17126859724521637,
-0.23444834351539612,
0.1411440074443817,
-0.18142865598201752,
0.27454036474227905,
0.11993220448493958,
0.015596983022987843,
-0.18612682819366455,
0.12235000729560852,
0.23291414976119995,
-0.15092462301254272,
-0.005903889425098896,
-0.05694062262773514,
0.02624410204589367,
0.1908184438943863,
0.3320307433605194,
-0.09722475707530975,
0.07019557803869247,
0.02126958593726158,
0.16854514181613922,
0.10276368260383606,
-0.15039587020874023,
0.07995983213186264,
-0.40272268652915955,
0.1401049643754959,
0.09624545276165009,
0.053106941282749176,
0.05821457505226135,
-0.1852019727230072,
0.08844403177499771,
-0.1416248232126236,
0.3411717116832733,
-0.21759113669395447,
0.13062644004821777,
0.04320045933127403,
-0.09718906134366989,
-0.014741533435881138,
-0.2820570468902588,
-0.18044927716255188,
0.05692585930228233,
-0.056365929543972015,
0.14922742545604706,
-0.01664123311638832,
-0.046656567603349686,
0.07092738896608353,
0.09828551858663559,
0.13471466302871704,
0.0132450507953763,
0.2080927938222885,
0.08436674624681473,
0.23879846930503845,
0.013003445230424404,
0.14688898622989655,
0.08811146020889282,
0.05148665979504585,
-0.14409659802913666,
-0.1351405531167984,
0.3199358284473419,
0.13491511344909668,
-0.0745702013373375,
-0.15589457750320435,
-0.11895351111888885,
0.16917608678340912,
-0.02307380922138691,
0.09095002710819244,
-0.11676706373691559,
-0.3001965284347534,
0.19099317491054535,
0.06462427228689194,
-0.23479105532169342,
-0.15937498211860657,
-0.25263485312461853,
0.20386260747909546,
-0.0823759138584137,
0.06146879494190216,
0.07383109629154205,
-0.2668132483959198,
-0.12203770875930786,
-0.22675354778766632,
-0.05417214334011078,
-0.17269214987754822,
-0.08411551266908646,
0.21897543966770172,
-0.03379887342453003,
0.06359726190567017,
0.2744993567466736,
-0.12102677673101425,
-0.3669263422489166,
0.20535387098789215,
0.014519809745252132,
0.16376140713691711,
0.05921624228358269,
-0.02992979995906353,
-0.19189924001693726,
0.07439851015806198,
0.01776432991027832,
-0.22261452674865723,
-0.060930367559194565,
-0.19213299453258514,
-0.044620364904403687,
-0.030425934121012688,
0.1500682383775711,
-0.09998048841953278,
0.16037337481975555,
-0.13486827909946442,
-0.13332611322402954,
0.07852177321910858,
0.10574278980493546,
0.046167969703674316,
-0.1224476769566536,
0.09717276692390442,
-0.10512781888246536,
-0.1511746346950531,
0.16329185664653778,
0.15985696017742157,
0.007999669760465622,
0.3483644127845764,
0.5274255871772766,
0.28491607308387756,
-0.28236740827560425,
0.12987488508224487,
0.04715576022863388,
-0.0026595331728458405,
0.07134515792131424,
0.1601255238056183,
0.18290284276008606,
-0.1654219776391983,
0.04143407568335533,
0.008257481269538403,
0.21609292924404144,
-0.19659507274627686,
0.08026368916034698,
-0.046683285385370255,
-0.10940654575824738,
-0.1261972039937973,
-0.10795506089925766,
-0.31313684582710266,
-0.1297782063484192,
-0.09758797287940979,
-0.14547903835773468,
-0.15257994830608368,
0.030929533764719963,
0.2541848421096802,
0.007772301323711872,
-0.39631929993629456,
-0.04688781872391701,
-0.09979288280010223,
0.18728594481945038,
-0.0639428198337555,
-0.054574768990278244,
0.3085355758666992,
0.039332855492830276,
0.016090063378214836,
0.1415732353925705,
-0.12942247092723846,
-0.21064847707748413,
-0.14273683726787567,
0.08403952419757843,
0.07411345094442368,
0.09137196093797684,
0.10881214588880539,
-0.5877711772918701,
-0.15238019824028015,
0.46025365591049194,
0.058572202920913696,
-0.040987614542245865,
0.04315686598420143,
0.07073824107646942,
-0.18945886194705963,
0.056884728372097015,
0.14278151094913483,
-0.2526368796825409,
-0.3843000829219818,
0.09098725020885468,
-0.20629724860191345,
-0.2468770146369934,
0.05584544688463211,
0.08142905682325363,
0.05069112405180931,
0.31045928597450256,
-0.1378980129957199,
-0.0929231345653534,
0.02109290286898613,
0.1306978315114975
]
} | false | null | 00ab58fe-9e34-4efa-a34b-bbd4899b3c90 | null | Validated | "2023-03-11T17:17:27.582000" | {
"text_length": 611
} |
Mitarbeiterin
Heute am 3.5.21 betrat ich als einzige Kundin ihr Fachgeschäft. Frau J. ****** fragte mich was ich möchte, ich sagte, eine Beratung und die fragte nach über was? Das war der Moment wo ich am liebsten gleich ihr Geschäft verlassen wollte. Aber ich brauchte ja eine Brille. Frau ****** Unfreundlichkeit durchzog fortan die ganze Beratung. Ich hatte ständig das Gefühl nicht erwünscht zu sein. Teilweise war sie schnippisch bis frech. Nach dem Augentest wollte ich die Auswertung wissen, sie sagte, das verstehen sie nicht. Ich musste insistieren, um die nötige Info zu bekommen, die mich interessierte. Ihre Erklärungen waren viel zu dürftig. Schrecklich, als ob ich ein dummer Kunde sei. Ich könnte platzen. Dann fragte sie mich häufig, ob ich denn wirklich eine Bestellung aufgeben möchte. Wie oft denn noch!?! Ich wär am liebsten rausgerannt. Wie kann man so mit Kunden umgehen? | {
"text": "\n Mitarbeiterin \n \n Heute am 3.5.21 betrat ich als einzige Kundin ihr Fachgeschäft. Frau J. ****** fragte mich was ich möchte, ich sagte, eine Beratung und die fragte nach über was? Das war der Moment wo ich am liebsten gleich ihr Geschäft verlassen wollte. Aber ich brauchte ja eine Brille. Frau ****** Unfreundlichkeit durchzog fortan die ganze Beratung. Ich hatte ständig das Gefühl nicht erwünscht zu sein. Teilweise war sie schnippisch bis frech. Nach dem Augentest wollte ich die Auswertung wissen, sie sagte, das verstehen sie nicht. Ich musste insistieren, um die nötige Info zu bekommen, die mich interessierte. Ihre Erklärungen waren viel zu dürftig. Schrecklich, als ob ich ein dummer Kunde sei. Ich könnte platzen. Dann fragte sie mich häufig, ob ich denn wirklich eine Bestellung aufgeben möchte. Wie oft denn noch!?! Ich wär am liebsten rausgerannt. Wie kann man so mit Kunden umgehen?"
} | [
{
"label": "Kundenbeschwerde",
"score": 0.06939532704243434
},
{
"label": "Produktauskunft",
"score": 0.06038460962921219
},
{
"label": "Mitarbeiterbeschwerde",
"score": 0.05435009806854414
},
{
"label": "Stellungnahme",
"score": 0.04641650721718658
},
{
"label": "Versicherungsauskunft",
"score": 0.03438794087647814
},
{
"label": "Kontoreaktivierung",
"score": 0.03173942471052103
},
{
"label": "Kontakt-Unterlassung",
"score": 0.0315962113863999
},
{
"label": "Arztanerkennung",
"score": 0.03083427087097484
},
{
"label": "Rechnungsausstellung",
"score": 0.03054825483007732
},
{
"label": "Terminvereinbarung",
"score": 0.030255400033010835
},
{
"label": "Mahnung",
"score": 0.029723355917367997
},
{
"label": "Fundbüro",
"score": 0.02763040393533901
},
{
"label": "Umtausch",
"score": 0.027241935947550484
},
{
"label": "Kundenlob",
"score": 0.025222502366217103
},
{
"label": "Ticketauskunft",
"score": 0.024012365992490136
},
{
"label": "Preisauskunft",
"score": 0.02383214226843832
},
{
"label": "Preisreduktion",
"score": 0.023645702987772587
},
{
"label": "Rückgabe",
"score": 0.02340536659492599
},
{
"label": "Vertragsabschluss",
"score": 0.023273045438030524
},
{
"label": "Vertragskorrektur",
"score": 0.02288682998535078
},
{
"label": "Lieferverzug",
"score": 0.02248368437419161
},
{
"label": "Vertragskündigung",
"score": 0.021806155347152443
},
{
"label": "Austausch",
"score": 0.021725008021806734
},
{
"label": "Storno",
"score": 0.021698929763702402
},
{
"label": "Gutscheinannahme",
"score": 0.0214352863063438
},
{
"label": "Anzeige",
"score": 0.020916412283573434
},
{
"label": "Kontoschließung",
"score": 0.019845092044892487
},
{
"label": "Kontogutschrift",
"score": 0.018257338071976163
},
{
"label": "Lieferung",
"score": 0.01806330513016223
},
{
"label": "Lieferung",
"score": 0.01806327520700569
},
{
"label": "Aufwandsentschädigung",
"score": 0.017821083147200288
},
{
"label": "Information",
"score": 0.017512210941249367
},
{
"label": "Fahrplanauskunft",
"score": 0.016996026391066798
},
{
"label": "Abrechnung",
"score": 0.015187466752350163
},
{
"label": "Abo-Kündigung",
"score": 0.015133208505000793
},
{
"label": "Erstattung",
"score": 0.014886117840431475
},
{
"label": "Reparatur",
"score": 0.014762840934021837
},
{
"label": "Reklamation",
"score": 0.012624862839550001
}
] | titan230 | null | null | {
"mini-lm-sentence-transformers": [
0.13344566524028778,
0.006996958516538143,
0.08843597769737244,
0.16401511430740356,
-0.06883148103952408,
-0.12852336466312408,
0.2882535457611084,
0.049257174134254456,
-0.05981457233428955,
-0.15456151962280273,
0.0384405180811882,
0.0030631625559180975,
-0.11083102226257324,
-0.22698619961738586,
0.07774236798286438,
0.17868033051490784,
-0.027871400117874146,
-0.04862995073199272,
-0.1920257806777954,
0.12790007889270782,
-0.11930365115404129,
-0.17363694310188293,
-0.14423629641532898,
0.14501836895942688,
0.044056911021471024,
0.1295516937971115,
-0.03244653344154358,
-0.05039072781801224,
-0.23141656816005707,
-0.16570496559143066,
-0.18074283003807068,
-0.10740859806537628,
0.06362251937389374,
0.03838738054037094,
0.18525314331054688,
0.1848437637090683,
-0.12709543108940125,
0.04625100642442703,
0.13817198574543,
0.07255755364894867,
0.1089266836643219,
-0.21024155616760254,
-0.051909081637859344,
0.10685595870018005,
-0.15768882632255554,
-0.07818783074617386,
-0.019772006198763847,
0.11787623167037964,
-0.06186778098344803,
-0.11375418305397034,
-0.23867781460285187,
-0.13445203006267548,
-0.14141352474689484,
-0.1881958246231079,
0.08823369443416595,
0.037845440208911896,
0.0868287980556488,
0.1884600669145584,
-0.09349160641431808,
0.12165545672178268,
0.027541782706975937,
-0.08347616344690323,
-0.13444338738918304,
0.1825948804616928,
-0.10089723765850067,
0.08164031058549881,
-0.22749260067939758,
-0.10657689720392227,
0.0009982585906982422,
0.1588977873325348,
0.21330265700817108,
-0.043817758560180664,
-0.2426687330007553,
0.09134500473737717,
0.00642665708437562,
-0.03071719966828823,
0.22057898342609406,
-0.05493658035993576,
0.18132276833057404,
0.21631675958633423,
-0.012213509529829025,
0.003862752579152584,
-0.00023859739303588867,
0.1910603940486908,
-0.30012524127960205,
0.04772322624921799,
0.05544670671224594,
0.20932072401046753,
0.12961535155773163,
-0.05709367245435715,
-0.006091739051043987,
-0.09483075141906738,
-0.017564211040735245,
0.06050390005111694,
0.061061687767505646,
-0.09523963928222656,
-0.06640560925006866,
0.09987515211105347,
-0.11252322793006897,
0.06607719510793686,
-0.032405298203229904,
0.1805441677570343,
0.03313412889838219,
-0.16266214847564697,
-0.03115241229534149,
-0.013314741663634777,
-0.012823954224586487,
-0.001006108708679676,
-0.045348361134529114,
-0.015663277357816696,
-0.06650714576244354,
0.13115793466567993,
-0.07768096029758453,
-0.3469540476799011,
-0.07879596948623657,
0.2277245968580246,
-0.13015690445899963,
0.15713638067245483,
0.12956398725509644,
0.09809528291225433,
0.06029205396771431,
0.214424729347229,
0.06727700680494308,
-0.06512103229761124,
-0.35140857100486755,
-0.11272452026605606,
0.07514224946498871,
-0.11896463483572006,
-0.11011120676994324,
0.061009470373392105,
0.03927464038133621,
0.0027373223565518856,
0.047684527933597565,
0.21918831765651703,
-0.013459699228405952,
0.0617060512304306,
-0.08814750611782074,
0.06583528220653534,
0.2794920802116394,
0.03858160227537155,
-0.07391658425331116,
-0.04000570625066757,
-0.10554061830043793,
0.1487986445426941,
0.10113221406936646,
0.06977125257253647,
-0.07494616508483887,
0.11860735714435577,
0.18153047561645508,
-0.02484862133860588,
-0.23639369010925293,
0.28532084822654724,
-0.11009587347507477,
-0.08401533216238022,
-0.08608736842870712,
-0.036286257207393646,
0.12644946575164795,
0.14419466257095337,
-0.07763924449682236,
-0.20332121849060059,
0.03323584049940109,
-0.18498481810092926,
-0.027898725122213364,
-0.03876778110861778,
0.0442405566573143,
-0.10472805798053741,
-0.07071086764335632,
-0.16822472214698792,
0.004958420060575008,
0.12144508957862854,
0.16264839470386505,
-0.05569500848650932,
-0.13243797421455383,
-0.04189459607005119,
0.02725718729197979,
-0.005446188151836395,
0.025980567559599876,
0.3183680474758148,
0.002334082266315818,
-0.18771487474441528,
0.2875623106956482,
0.32227790355682373,
-0.07698407769203186,
-0.13132131099700928,
0.1228192001581192,
0.04471740871667862,
0.05636284127831459,
0.07387352734804153,
-0.15195871889591217,
-0.04734441265463829,
-0.05953436344861984,
-0.03657379746437073,
0.06294192373752594,
0.1602621078491211,
-0.060634370893239975,
0.13601475954055786,
0.09959658980369568,
0.11553007364273071,
-0.06782924383878708,
0.26341551542282104,
-0.2748692035675049,
-0.07571305334568024,
0.015936199575662613,
-0.03916186839342117,
0.03822885453701019,
0.01748817227780819,
0.019542114809155464,
-0.17963729798793793,
0.405017614364624,
0.24867212772369385,
0.010071059688925743,
0.014690189622342587,
0.014598635956645012,
0.07228554785251617,
0.22991105914115906,
-0.09830408543348312,
-0.13267359137535095,
0.3457409143447876,
-0.08676202595233917,
0.17750407755374908,
-0.07253868132829666,
0.14525234699249268,
-0.18535581231117249,
-0.1847633570432663,
0.11084003001451492,
-0.0766705870628357,
0.07117196917533875,
-0.16441726684570312,
-0.011925304308533669,
-0.029892195016145706,
0.06922392547130585,
-0.09435725212097168,
0.08152741193771362,
0.030048510059714317,
-0.023142846301198006,
-0.1808936893939972,
0.029994908720254898,
0.04942290484905243,
-0.2757148742675781,
0.039289962500333786,
0.036667369306087494,
-0.3854382634162903,
-0.14410926401615143,
0.046167079359292984,
-0.024639088660478592,
-0.006098705809563398,
-0.037483345717191696,
-0.028449205681681633,
0.11417825520038605,
0.11963613331317902,
0.37966400384902954,
-0.12436431646347046,
-0.12475736439228058,
0.15885764360427856,
-0.12704086303710938,
0.10725097358226776,
-0.14216585457324982,
0.3661554455757141,
-0.023732542991638184,
0.08447404205799103,
-0.1370781660079956,
-0.20242150127887726,
0.19785991311073303,
0.10907571762800217,
-0.053143732249736786,
-0.13057437539100647,
0.03518398106098175,
-0.048877082765102386,
-0.09585826098918915,
-0.15063676238059998,
-0.11389949917793274,
-0.3328666687011719,
0.2371807098388672,
-0.022742150351405144,
-0.2930082082748413,
-0.13046610355377197,
0.17344622313976288,
0.044498514384031296,
-0.2938306927680969,
-0.02759484201669693,
0.04806036502122879,
-0.0262925922870636,
0.23087966442108154,
0.055204685777425766,
0.09683457016944885,
-0.18377022445201874,
0.029273010790348053,
-0.1140318512916565,
0.21120625734329224,
-0.15601082146167755,
0.10900252312421799,
0.09082060307264328,
-0.0885123535990715,
-0.3077458143234253,
-0.04782995209097862,
-0.013194996863603592,
-0.1349916160106659,
-0.004332123789936304,
-0.1380642056465149,
-0.09993545711040497,
-0.0789797455072403,
-0.22059041261672974,
-0.06924563646316528,
-0.013138655573129654,
-0.02360421046614647,
0.07885586470365524,
0.16078917682170868,
-0.037867624312639236,
-0.010208728723227978,
0.17782315611839294,
-0.001667233183979988,
0.06784379482269287,
0.0640263706445694,
0.09453623741865158,
-0.03447279334068298,
-0.05151547119021416,
0.025941506028175354,
0.18997734785079956,
-0.0714074894785881,
-0.19148936867713928,
-0.05937059968709946,
-0.24152976274490356,
0.07224081456661224,
0.03365763649344444,
0.3073599934577942,
-0.2702823579311371,
-0.19983187317848206,
-0.12034915387630463,
-0.20572854578495026,
0.021261928603053093,
-0.16199064254760742,
0.0035708986688405275,
-0.04019254818558693,
0.1014733761548996,
0.04243434965610504,
-0.03125038743019104,
-0.20491771399974823,
-0.1643442064523697,
-0.035277415066957474,
-0.07007665932178497,
0.26843222975730896,
-0.034263432025909424,
-0.04666334390640259,
-0.02933843433856964,
-0.07937652617692947,
0.062104497104883194,
-0.02780172787606716,
0.15178850293159485,
0.020260153338313103,
0.16484495997428894,
0.16356340050697327,
0.29491478204727173,
0.007654128596186638,
-0.023185741156339645,
-0.016963059082627296,
0.1128326803445816,
0.012137526646256447,
0.03883320465683937,
-0.05296233668923378,
-0.006618940737098455,
-0.09017618745565414,
0.1415061205625534,
0.19189676642417908,
0.3948274254798889,
-0.06547720730304718,
0.04434850439429283,
0.057130977511405945,
-0.02994776889681816,
0.05296675115823746,
0.04340905323624611,
0.038648832589387894,
0.017469920217990875,
-0.075782909989357,
0.01285422220826149,
0.04492243751883507,
-0.12431667745113373,
0.22843143343925476,
-0.14483536779880524,
-0.15654510259628296,
0.03271484375,
0.07408487796783447,
0.18473069369792938,
-0.2652900218963623,
0.037100911140441895
]
} | false | null | 00b51f19-5181-474b-a942-5f27f9299ab0 | null | Discarded | "2023-03-11T17:09:09.568000" | {
"text_length": 958
} |
End of preview. Expand
in Dataset Viewer.
- Downloads last month
- 4