cyash1204/setu-qwen35-2b-lora
1.09M • Updated • 8
Datasets:
intent stringclasses 7
values | category stringclasses 9
values | issue_type stringclasses 46
values | urgency stringclasses 3
values | sentiment stringclasses 3
values | language_mix stringclasses 3
values | order_id stringlengths 6 15 ⌀ | product_name stringclasses 20
values | payment_method stringclasses 6
values | resolution_requested stringclasses 6
values | id stringlengths 11 11 | text stringlengths 29 214 | metadata dict |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
refund_request | refunds | refund_status | low | negative | english_dominant | null | null | null | status_update | setu-000001 | please tell me the refund status. I have an issue, mujhe progress ka update chahiye | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "refund_status",
"template_family": "refund_status:c2:s3:english_dominant",
"style": "english_dominant",
"noise_tags": [
"spacing"
],
"review_status": "synthetic_validated",
"split_group": "refund_status:c2:s3... |
complaint | payments | card_charged_twice | medium | neutral | balanced | #857865 | null | card | refund | setu-000002 | same card transaction twice charge hua, team please help — reference #857865. I have already contacted support once. mujhe amount refund chahiye. card se transaction ki | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "card_charged_twice",
"template_family": "card_charged_twice:c1:s1:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "card_charged_twice:c1:s1:balanced"
} |
spam | spam | click_link | low | neutral | balanced | null | null | null | none | setu-000003 | claim reward by opening this link, https://offer.example/claim-110251 | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "click_link",
"template_family": "click_link:c1:s0:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "click_link:c1:s0:balanced"
} |
order_inquiry | orders | order_status | low | neutral | hindi_dominant | 593893052676 | null | null | information | setu-000004 | yaar meri madad karo — mera order abhi kis stage pe hai 🙏 — please process explain kar do. mera order 593893052676 | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "order_status",
"template_family": "order_status:c0:s2:hindi_dominant",
"style": "hindi_dominant",
"noise_tags": [
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "order_status:c0:s2:hindi_do... |
complaint | payments | emi_issue | medium | negative | balanced | IN-224948 | null | emi | information | setu-000005 | bhai please help — EMI amount galat calculate hua 😕. please process explain kar do. please isko jaldi dekhna. payment EMI par thi. reference IN-224948 | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "emi_issue",
"template_family": "emi_issue:c1:s2:balanced",
"style": "balanced",
"noise_tags": [
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "emi_issue:c1:s2:balanced"
} |
complaint | account | otp_issue | low | negative | balanced | null | null | null | information | setu-000006 | Hi team — otp baar baar invalid aa raha hai — bas sahi details bata do. no rush but please check | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "otp_issue",
"template_family": "otp_issue:c1:s2:balanced",
"style": "balanced",
"noise_tags": [
"sentence_case"
],
"review_status": "synthetic_validated",
"split_group": "otp_issue:c1:s2:balanced"
} |
complaint | payments | wallet_issue | high | negative | balanced | IN-365068 | null | wallet | refund | setu-000007 | wallet balance use nahi kar pa raha, reply kar dena !!!, mera order IN-365068. this needs immediate attention. wallet se payment ki. please paise wapas karo | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "wallet_issue",
"template_family": "wallet_issue:c1:s1:balanced",
"style": "balanced",
"noise_tags": [
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "wallet_issue:c1:s1:balanced"
} |
order_inquiry | orders | track_package | low | neutral | balanced | IN-349704 | null | null | information | setu-000008 | mujhe help chahiye — package track nahi ho raha — order ID IN-349704. mujhe clear information chahiye | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "track_package",
"template_family": "track_package:c0:s2:balanced",
"style": "balanced",
"noise_tags": [
"spacing"
],
"review_status": "synthetic_validated",
"split_group": "track_package:c0:s2:balanced"
} |
complaint | returns | replacement_request | medium | negative | balanced | null | Samsung refrigerator | null | replacement | setu-000009 | hi team. please replace the delivered item. please resolve karo — I have already contacted support once. product Samsung refrigerator hai. I want this item replaced | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "replacement_request",
"template_family": "replacement_request:c1:s4:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "replacement_request:c1:s4:balanced"
} |
refund_request | refunds | refund_status | high | negative | balanced | #184697 | null | null | refund | setu-000010 | refund ka current status kya hai, reply kar dena. ye urgent hai aaj hi resolve chahiye. please paise wapas karo. mera order #184697 | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "refund_status",
"template_family": "refund_status:c0:s1:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "refund_status:c0:s1:balanced"
} |
complaint | account | phone_number_update | medium | negative | balanced | null | null | null | information | setu-000011 | REGISTERED PHONE NUMBER CHANGE NAHI HO RAHA. YAAR EK PROBLEM HAI, bas sahi details bata do. aaj update mil jaye toh achha hoga | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "phone_number_update",
"template_family": "phone_number_update:c0:s3:balanced",
"style": "balanced",
"noise_tags": [
"uppercase"
],
"review_status": "synthetic_validated",
"split_group": "phone_number_update:c... |
order_inquiry | orders | order_status | medium | neutral | balanced | 556726986943 | null | null | status_update | setu-000012 | sunno ek issue hai. mera odar abhi kis stage pe hai. please resolve karo — current status update bhejo. kaafi time se wait kar raha hoon. reference 556726986943 | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "order_status",
"template_family": "order_status:c0:s4:balanced",
"style": "balanced",
"noise_tags": [
"typo"
],
"review_status": "synthetic_validated",
"split_group": "order_status:c0:s4:balanced"
} |
refund_request | refunds | partial_refund | low | negative | balanced | 289503944527 | null | null | information | setu-000013 | yaar ek problem hai, poora amount wapas nahi aaya. jaldi response karna, bas sahi details bata do. mera order 289503944527 | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "partial_refund",
"template_family": "partial_refund:c1:s0:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "partial_refund:c1:s0:balanced"
} |
complaint | returns | wrong_size | medium | negative | balanced | null | Voltas AC | null | refund | setu-000014 | size fit nahi hai exchange karna hai. sunno ek issue hai. product Voltas AC hai. I want a full refund. I have already contacted support once | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "wrong_size",
"template_family": "wrong_size:c1:s3:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "wrong_size:c1:s3:balanced"
} |
praise | products | null | low | positive | hindi_dominant | null | Levi's jeans | null | none | setu-000015 | product quality bahut achhi hai, poori team ko dhanyavaad, issue first contact mein solve ho gaya. item is Levi's jeans | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "praise_product",
"template_family": "praise_product:c0:s1:hindi_dominant",
"style": "hindi_dominant",
"noise_tags": [
"spacing"
],
"review_status": "synthetic_validated",
"split_group": "praise_product:c0:s1:... |
order_inquiry | orders | order_status | low | neutral | balanced | IN-872262 | null | null | information | setu-000016 | mera order abhi kis stage pe hai, team plz help — order ID IN-872262. mujhe clear information chahiye | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "order_status",
"template_family": "order_status:c0:s1:balanced",
"style": "balanced",
"noise_tags": [
"typo"
],
"review_status": "synthetic_validated",
"split_group": "order_status:c0:s1:balanced"
} |
complaint | payments | payment_timeout | medium | negative | balanced | null | null | wallet | information | setu-000017 | checkout payment screen stuck ho gayi, jaldi response krna — bas sahi details bata do. Amazon Pay wallet lagaya tha. please isko jaldi dekhna | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "payment_timeout",
"template_family": "payment_timeout:c1:s1:balanced",
"style": "balanced",
"noise_tags": [
"typo"
],
"review_status": "synthetic_validated",
"split_group": "payment_timeout:c1:s1:balanced"
} |
refund_request | refunds | refund_failed | high | neutral | balanced | null | null | null | refund | setu-000018 | sunno ek issue hai. app mein refunnd failed dikha raha hai. reply kar dena, ye urgent hai aaj hi resolve chahiye. please paise wapas karo | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "refund_failed",
"template_family": "refund_failed:c0:s4:balanced",
"style": "balanced",
"noise_tags": [
"typo"
],
"review_status": "synthetic_validated",
"split_group": "refund_failed:c0:s4:balanced"
} |
order_inquiry | orders | expected_delivery | medium | neutral | balanced | null | null | null | information | setu-000019 | DELIVERY KAB TAK EXPECTED HAI. MUJHE HELP CHAHIYE 👍 — please isko jaldi dekhna. mujhe clear information chahiye | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "expected_delivery",
"template_family": "expected_delivery:c0:s3:balanced",
"style": "balanced",
"noise_tags": [
"uppercase",
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "expected_del... |
refund_request | refunds | refund_status | medium | neutral | english_dominant | null | null | null | status_update | setu-000020 | please tell me the refund status, I need a clear update, I have already contacted support once. mujhe progress ka update chahiye | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "refund_status",
"template_family": "refund_status:c2:s1:english_dominant",
"style": "english_dominant",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "refund_status:c2:s1:english_dominant... |
complaint | account | login_issue | high | negative | balanced | null | null | null | information | setu-000021 | namaste support. account login nahi ho raha. iska solution bata do. ye urgent hai aaj hi resolve chahiye. bas sahi details bata do | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "login_issue",
"template_family": "login_issue:c0:s4:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "login_issue:c0:s4:balanced"
} |
order_inquiry | orders | track_package | low | neutral | balanced | #446063 | null | null | information | setu-000022 | yaar ek problem hai — package track nhi ho raha. mujhe clear information chahiye. reference #446063 | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "track_package",
"template_family": "track_package:c0:s2:balanced",
"style": "balanced",
"noise_tags": [
"typo"
],
"review_status": "synthetic_validated",
"split_group": "track_package:c0:s2:balanced"
} |
refund_request | refunds | money_not_credited | high | negative | english_dominant | null | null | null | information | setu-000023 | could you check this. refunnd is marked done but amount is missing. please resolve this 😞. please process explain kar do. paise ka issue hai please immediately check | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "money_not_credited",
"template_family": "money_not_credited:c2:s4:english_dominant",
"style": "english_dominant",
"noise_tags": [
"typo",
"emoji"
],
"review_status": "synthetic_validated",
"split_group": ... |
order_inquiry | orders | track_package | medium | neutral | balanced | ORD415407617131 | null | null | status_update | setu-000024 | tracking link kaam nahi kar raha, please check karke batao, kaafi time se wait kar raha hoon. please latest update share karo. order ID ORD415407617131 | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "track_package",
"template_family": "track_package:c1:s1:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "track_package:c1:s1:balanced"
} |
order_inquiry | orders | track_package | low | neutral | hindi_dominant | null | null | null | status_update | setu-000025 | package track nahi ho raha. kripya jaldi dekho — mujhe progress ka update chahiye | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "track_package",
"template_family": "track_package:c0:s3:hindi_dominant",
"style": "hindi_dominant",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "track_package:c0:s3:hindi_dominant"
} |
order_inquiry | orders | expected_delivery | medium | neutral | balanced | #112222 | null | null | status_update | setu-000026 | yaar ek problem hai — delivery kab tak expected hai. reference #112222. mujhe progress ka update chahiye. kaafi time se wait kar raha hoon | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "expected_delivery",
"template_family": "expected_delivery:c0:s2:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "expected_delivery:c0:s2:balanced"
} |
order_inquiry | orders | expected_delivery | medium | neutral | hindi_dominant | 387727708876 | null | null | status_update | setu-000027 | kitne din mein parcel aa jayega. yaar meri madad karo 🙏, kaafi time se wait kar raha hoon. mera order 387727708876. current status update bhejo | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "expected_delivery",
"template_family": "expected_delivery:c1:s3:hindi_dominant",
"style": "hindi_dominant",
"noise_tags": [
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "expected_delivery... |
complaint | products | product_defective | medium | neutral | hindi_dominant | null | Levi's jeans | null | replacement | setu-000028 | kripya jaldi dekho, item properly kaam nahi kar raha. meri madad kar do — kaafi time se wait kar raha hoon. mujhe replacement chahiye. product Levi's jeans hai | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "product_defective",
"template_family": "product_defective:c1:s0:hindi_dominant",
"style": "hindi_dominant",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "product_defective:c1:s0:hindi_do... |
complaint | products | warranty_issue | medium | neutral | balanced | null | Samsung refrigerator | null | information | setu-000029 | product warranty support chahiye, please resolve karo. please process explain kar do. aaj update mil jaye toh achha hoga. item is Samsung refrigerator | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "warranty_issue",
"template_family": "warranty_issue:c1:s1:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "warranty_issue:c1:s1:balanced"
} |
complaint | payments | card_charged_twice | medium | negative | english_dominant | #724118 | null | card | refund | setu-000030 | my card was charged twice, plz resolve this. order ID #724118. mujhe amount refund chahiye. debit card se pay kiya tha. I have already contacted support once | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "card_charged_twice",
"template_family": "card_charged_twice:c2:s1:english_dominant",
"style": "english_dominant",
"noise_tags": [
"typo",
"spacing"
],
"review_status": "synthetic_validated",
"split_group"... |
out_of_domain | ood | joke_request | low | neutral | balanced | null | null | null | none | setu-000031 | tell me a joke 🤝. bas general knowledge ke liye pooch raha hoon | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "joke_request",
"template_family": "joke_request:c1:s1:balanced",
"style": "balanced",
"noise_tags": [
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "joke_request:c1:s1:balanced"
} |
praise | refunds | null | low | positive | balanced | null | null | cod | none | setu-000032 | hello team ek achhi baat share karni thi, refnd expected se jaldi mil gaya. aise hi good work karte raho 🙏, COD payment option tha. I felt genuinely well supported | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "praise_refund",
"template_family": "praise_refund:c0:s0:balanced",
"style": "balanced",
"noise_tags": [
"typo",
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "praise_refund:c0:s0:balan... |
out_of_domain | ood | recipe_query | low | neutral | english_dominant | null | null | null | none | setu-000033 | dinner ke liye easy recipe chahiye. hello. sirf ek general sawaal hai | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "recipe_query",
"template_family": "recipe_query:c2:s3:english_dominant",
"style": "english_dominant",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "recipe_query:c2:s3:english_dominant"
} |
complaint | account | address_update | medium | negative | balanced | null | null | null | information | setu-000034 | account mein address update nahi ho raha, please check karke batao — I have already contacted support once. bas sahi details bata do | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "address_update",
"template_family": "address_update:c0:s1:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "address_update:c0:s1:balanced"
} |
negotiating | offers | negotiation | low | neutral | hindi_dominant | null | Levi's jeans | null | discount | setu-000035 | ye samaan lena hai. thoda better price mil sakta hai kya. kuch behtar bhaav mil sakta hai kya 🙏 — I am looking for a discount. Levi's jeans ke liye | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "negotiation",
"template_family": "negotiation:c0:s4:hindi_dominant",
"style": "hindi_dominant",
"noise_tags": [
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "negotiation:c0:s4:hindi_domin... |
praise | null | null | low | positive | balanced | null | null | null | none | setu-000036 | Hi team bas feedback dena tha, customer service ka response excellent tha. aise hi good work karte raho, the staff was courteous | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "praise_support",
"template_family": "praise_support:c1:s0:balanced",
"style": "balanced",
"noise_tags": [
"sentence_case"
],
"review_status": "synthetic_validated",
"split_group": "praise_support:c1:s0:balanc... |
negotiating | offers | discount_request | low | neutral | balanced | null | null | null | discount | setu-000037 | koi extra discount available hai; final price share kar do 🤝. koi discount apply kar do | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "discount_request",
"template_family": "discount_request:c1:s5:balanced",
"style": "balanced",
"noise_tags": [
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "discount_request:c1:s5:balanced... |
complaint | account | login_issue | medium | neutral | balanced | null | null | null | information | setu-000038 | please check karo. password correct hai phir bhi sign in fail hai. please resolve karo, bas sahi details bata do. kaafi time se wait kar raha hoon | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "login_issue",
"template_family": "login_issue:c1:s4:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "login_issue:c1:s4:balanced"
} |
complaint | payments | emi_issue | low | negative | balanced | null | null | emi | information | setu-000039 | EMI amount galat calculate hua, pls resolve karo — mujhe clear information chahiye. EMI option use kiya tha | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "emi_issue",
"template_family": "emi_issue:c1:s1:balanced",
"style": "balanced",
"noise_tags": [
"typo"
],
"review_status": "synthetic_validated",
"split_group": "emi_issue:c1:s1:balanced"
} |
refund_request | refunds | refund_pending | low | negative | balanced | 418372949492 | null | null | status_update | setu-000040 | Hi team. pending refund clear nahi ho raha. reply kar dena 😕. order ID 418372949492. mujhe progress ka update chahiye | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "refund_pending",
"template_family": "refund_pending:c1:s4:balanced",
"style": "balanced",
"noise_tags": [
"sentence_case",
"emoji",
"spacing"
],
"review_status": "synthetic_validated",
"split_group": ... |
complaint | products | missing_accessories | low | negative | balanced | null | Wildcraft backpack | null | refund | setu-000041 | Box mein accessories missing hain. yaar ek problm hai — I want a full refund. no rush but please check. item is Wildcraft backpack | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "missing_accessories",
"template_family": "missing_accessories:c0:s3:balanced",
"style": "balanced",
"noise_tags": [
"typo",
"sentence_case"
],
"review_status": "synthetic_validated",
"split_group": "missi... |
negotiating | offers | price_match | low | neutral | balanced | null | OnePlus phone | null | discount | setu-000042 | hello team price ke baare mein baat karni hai, dusri site ka lower price match karoge. final price share kar do — I am looking for a discount. product OnePlus phone hai | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "price_match",
"template_family": "price_match:c0:s0:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "price_match:c0:s0:balanced"
} |
out_of_domain | ood | weather_query | low | neutral | hindi_dominant | null | null | null | none | setu-000043 | will it rain tomorrow — bas general knowledge ke liye pooch raha hoon | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "weather_query",
"template_family": "weather_query:c1:s1:hindi_dominant",
"style": "hindi_dominant",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "weather_query:c1:s1:hindi_dominant"
} |
spam | spam | call_now | low | neutral | balanced | null | null | null | none | setu-000044 | prize claim karne ke liye abhi call karo, contact 76521 20566 | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "call_now",
"template_family": "call_now:c0:s1:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "call_now:c0:s1:balanced"
} |
order_inquiry | orders | order_status | medium | neutral | english_dominant | #287399 | null | null | status_update | setu-000045 | could you check this. has my order been processed yet. please look into this 🙂, reference #287399. aaj update mil jaye toh achha hoga. mujhe progress ka update chahiye | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "order_status",
"template_family": "order_status:c2:s4:english_dominant",
"style": "english_dominant",
"noise_tags": [
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "order_status:c2:s4:engl... |
order_inquiry | orders | track_package | medium | neutral | hindi_dominant | IN-933766 | null | null | information | setu-000046 | yaar meri madad karo — tracking link kaam nahi kar raha. order ID IN-933766. please process explain kar do. I have already contacted support once | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "track_package",
"template_family": "track_package:c1:s2:hindi_dominant",
"style": "hindi_dominant",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "track_package:c1:s2:hindi_dominant"
} |
praise | refunds | null | low | positive | hindi_dominant | null | null | null | none | setu-000047 | namaste ji bas shukriya kehna tha — refnd process bahut smooth tha, poora experience smooth tha | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "praise_refund",
"template_family": "praise_refund:c1:s2:hindi_dominant",
"style": "hindi_dominant",
"noise_tags": [
"typo"
],
"review_status": "synthetic_validated",
"split_group": "praise_refund:c1:s2:hindi_... |
complaint | payments | emi_issue | medium | neutral | balanced | null | null | emi | information | setu-000048 | namaste support — EMI option apply nahi ho raha 🙏 — please process explain kar do. EMI option use kiya tha. please isko jaldi dekhna | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "emi_issue",
"template_family": "emi_issue:c0:s2:balanced",
"style": "balanced",
"noise_tags": [
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "emi_issue:c0:s2:balanced"
} |
negotiating | offers | coupon_request | low | neutral | balanced | null | null | null | discount | setu-000049 | working coupon code bata do. hi seller ek deal poochni thi 🙏 — koi discount apply kar do | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "coupon_request",
"template_family": "coupon_request:c0:s3:balanced",
"style": "balanced",
"noise_tags": [
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "coupon_request:c0:s3:balanced"
} |
spam | spam | click_link | low | neutral | balanced | null | null | null | none | setu-000050 | free gift ke liye link click karo, https://offer.example/claim-50340 | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "click_link",
"template_family": "click_link:c0:s0:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "click_link:c0:s0:balanced"
} |
complaint | account | email_update | high | negative | balanced | null | null | null | information | setu-000051 | registered email change karni hai; team plz help 😕. mujhe clear information chahiye. this needs immediate attention | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "email_update",
"template_family": "email_update:c0:s5:balanced",
"style": "balanced",
"noise_tags": [
"typo",
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "email_update:c0:s5:balanced... |
complaint | account | email_update | medium | neutral | balanced | null | null | null | information | setu-000052 | hello support — new email save nahi ho rahi 🙏, kaafi time se wait kar raha hoon. please process explain kar do | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "email_update",
"template_family": "email_update:c1:s2:balanced",
"style": "balanced",
"noise_tags": [
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "email_update:c1:s2:balanced"
} |
refund_request | refunds | partial_refund | medium | negative | balanced | IN-482427 | null | null | information | setu-000053 | Mujhe help chahiye — sirf partial refund mila hai — aaj update mil jaye toh achha hoga. please process explain kar do. mera order IN-482427 | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "partial_refund",
"template_family": "partial_refund:c0:s2:balanced",
"style": "balanced",
"noise_tags": [
"sentence_case",
"spacing"
],
"review_status": "synthetic_validated",
"split_group": "partial_refu... |
complaint | account | email_update | medium | neutral | balanced | null | null | null | information | setu-000054 | NEW EMAIL SAVE NAHI HO RAHI, TEAM PLEASE HELP. mujhe clear information chahiye. aaj update mil jaye toh achha hoga | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "email_update",
"template_family": "email_update:c1:s1:balanced",
"style": "balanced",
"noise_tags": [
"uppercase"
],
"review_status": "synthetic_validated",
"split_group": "email_update:c1:s1:balanced"
} |
praise | refunds | null | low | positive | balanced | null | null | null | none | setu-000055 | hi team bas feedback dena tha. refund process bahut smooth tha. thank you team 👍, no follow-up was needed | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "praise_refund",
"template_family": "praise_refund:c1:s4:balanced",
"style": "balanced",
"noise_tags": [
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "praise_refund:c1:s4:balanced"
} |
complaint | products | installation_issue | high | negative | balanced | null | null | null | status_update | setu-000056 | PRODUCT INSTALLATION COMPLETE NAHI HUI; PROPER UPDATE DE DO — mujhe progress ka update chahiye. paise ka issue hai please immediately check | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "installation_issue",
"template_family": "installation_issue:c1:s5:balanced",
"style": "balanced",
"noise_tags": [
"uppercase"
],
"review_status": "synthetic_validated",
"split_group": "installation_issue:c1:s... |
order_inquiry | orders | track_package | low | neutral | balanced | ORD709758817385 | null | null | status_update | setu-000057 | sunno ek issue hai — package track nhi ho raha 🙏 — order ID ORD709758817385. please latest update share karo | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "track_package",
"template_family": "track_package:c0:s2:balanced",
"style": "balanced",
"noise_tags": [
"typo",
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "track_package:c0:s2:balan... |
complaint | returns | replacement_request | high | negative | balanced | #245533 | Prestige pressure cooker | null | replacement | setu-000058 | BHAI PLEASE HELP. SAME ITEM KA REPLACEMENT CHAIYE. PROPER UPDATE DE DO. product Prestige pressure cooker hai. please naya piece bhejo. mera order #245533. ye urgent hai aaj hi resolve chahiye | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "replacement_request",
"template_family": "replacement_request:c0:s4:balanced",
"style": "balanced",
"noise_tags": [
"typo",
"uppercase"
],
"review_status": "synthetic_validated",
"split_group": "replaceme... |
complaint | payments | card_charged_twice | high | neutral | hindi_dominant | IN-135744 | null | card | refund | setu-000059 | mujhe samajh nahi aa raha. same card transaction twice charge hua. ab aur intezar nahi ho raha 👍. please paise wapas karo. card se transaction ki. this needs immediate attention. order ID IN-135744 | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "card_charged_twice",
"template_family": "card_charged_twice:c1:s4:hindi_dominant",
"style": "hindi_dominant",
"noise_tags": [
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "card_charged_tw... |
praise | refunds | null | low | positive | balanced | #659827 | null | null | none | setu-000060 | refund process bahut smooth tha. hi team bas feedback dena tha — mera order #659827. this made my day | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "praise_refund",
"template_family": "praise_refund:c1:s3:balanced",
"style": "balanced",
"noise_tags": [
"spacing"
],
"review_status": "synthetic_validated",
"split_group": "praise_refund:c1:s3:balanced"
} |
complaint | offers | cashback_issue | low | negative | english_dominant | null | null | null | refund | setu-000061 | the advertised cashback was not credited. hi customer support, I want a full refund | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "cashback_issue",
"template_family": "cashback_issue:c2:s3:english_dominant",
"style": "english_dominant",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "cashback_issue:c2:s3:english_domin... |
complaint | products | missing_accessories | medium | negative | balanced | IN-22750 | Kent water purifier | null | refund | setu-000062 | mujhe help chahiye, box mein accessories missing hain. reply kar dena 😡, aaj update mil jaye toh achha hoga. Kent water purifier ke liye. reference IN-22750. mujhe amount refund chahiye | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "missing_accessories",
"template_family": "missing_accessories:c0:s0:balanced",
"style": "balanced",
"noise_tags": [
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "missing_accessories:c0:s0... |
complaint | orders | wrong_address | low | negative | balanced | null | null | null | status_update | setu-000063 | yaar ek problem hai — order wrong address pe ja raha hai — mujhe progress ka update chahiye | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "wrong_address",
"template_family": "wrong_address:c1:s2:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "wrong_address:c1:s2:balanced"
} |
negotiating | offers | price_match | low | neutral | balanced | null | null | null | discount | setu-000064 | ye item pasand aaya hai. competitor price se match chahie. best offer bata do — I am looking for a discount | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "price_match",
"template_family": "price_match:c1:s4:balanced",
"style": "balanced",
"noise_tags": [
"typo"
],
"review_status": "synthetic_validated",
"split_group": "price_match:c1:s4:balanced"
} |
complaint | returns | wrong_size | medium | neutral | balanced | null | null | null | replacement | setu-000065 | size fit nahi hai exchange karna hai. hello support, aaj update mil jaye toh achha hoga. I want this item replaced | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "wrong_size",
"template_family": "wrong_size:c1:s3:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "wrong_size:c1:s3:balanced"
} |
negotiating | offers | discount_request | low | neutral | balanced | null | Voltas AC | null | discount | setu-000066 | YE ITEM PASAND AAYA HAI. KOI EXTRA DISCOUNT AVAILABLE HAI. BEST OFFER BATA DO, Voltas AC ke liye. please better price offer karo | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "discount_request",
"template_family": "discount_request:c1:s4:balanced",
"style": "balanced",
"noise_tags": [
"uppercase"
],
"review_status": "synthetic_validated",
"split_group": "discount_request:c1:s4:bala... |
refund_request | refunds | refund_status | low | neutral | balanced | null | null | null | status_update | setu-000067 | Mujhe help chahiye, refund process kaha tak pahucha. please resolve karo 🙏 — please latest update share karo. jab possible ho tab bata dena | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "refund_status",
"template_family": "refund_status:c1:s0:balanced",
"style": "balanced",
"noise_tags": [
"sentence_case",
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "refund_status:c1... |
refund_request | refunds | money_not_credited | high | neutral | balanced | null | null | emi | refund | setu-000068 | Refund complete bol raha hai par paise nahi mile; iska solution bata do, I want a full refund. bahut delay ho gaya ab urgent help chahiye. payment EMI par thi | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "money_not_credited",
"template_family": "money_not_credited:c0:s5:balanced",
"style": "balanced",
"noise_tags": [
"sentence_case"
],
"review_status": "synthetic_validated",
"split_group": "money_not_credited:... |
complaint | payments | emi_issue | low | neutral | balanced | null | null | emi | refund | setu-000069 | bhai please help, EMI option apply nahi ho raha. please resolve karo. payment EMI par thi. I want a full refund | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "emi_issue",
"template_family": "emi_issue:c0:s0:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "emi_issue:c0:s0:balanced"
} |
refund_request | refunds | refund_failed | high | neutral | hindi_dominant | IN-863769 | null | null | refund | setu-000070 | refunnd attempt fail ho gaya; iska kuch karo na 🤝 — order ID IN-863769. please paise wapas karo. this needs immediate attention | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "refund_failed",
"template_family": "refund_failed:c1:s5:hindi_dominant",
"style": "hindi_dominant",
"noise_tags": [
"typo",
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "refund_failed... |
praise | products | null | low | positive | balanced | null | Noise smartwatch | null | none | setu-000071 | product quality bahut achhi hai, aise hi good work karte raho, product Noise smartwatch hai. no follow-up was needed | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "praise_product",
"template_family": "praise_product:c0:s1:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "praise_product:c0:s1:balanced"
} |
complaint | account | address_update | low | neutral | balanced | null | null | null | information | setu-000072 | mujhe help chahiye — saved address edit karna hai. please process explain kar do | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "address_update",
"template_family": "address_update:c1:s2:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "address_update:c1:s2:balanced"
} |
order_inquiry | orders | expected_delivery | low | neutral | balanced | #298160 | null | null | status_update | setu-000073 | kitne din mein parcel aa jayega. mujhe help chahiye — reference #298160. please latest update share karo | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "expected_delivery",
"template_family": "expected_delivery:c1:s3:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "expected_delivery:c1:s3:balanced"
} |
praise | null | null | low | positive | balanced | null | null | null | none | setu-000074 | support team ne issue jaldi solve ki. aaj ka experience batana tha 🙂, no follow-up was needed | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "praise_support",
"template_family": "praise_support:c0:s3:balanced",
"style": "balanced",
"noise_tags": [
"typo",
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "praise_support:c0:s3:ba... |
complaint | products | missing_accessories | low | negative | hindi_dominant | null | Samsung refrigerator | null | replacement | setu-000075 | YAAR MERI MADAD KARO. PRODUCT KE REQUIRED PARTS NAHI MILE. JALDI SE BATA DO KYA KARUN — item is Samsung refrigerator. no rush but please check. mujhe replacement chahiye | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "missing_accessories",
"template_family": "missing_accessories:c1:s4:hindi_dominant",
"style": "hindi_dominant",
"noise_tags": [
"uppercase"
],
"review_status": "synthetic_validated",
"split_group": "missing_a... |
spam | spam | click_link | low | neutral | balanced | null | null | null | none | setu-000076 | claim reward by opening this link — https://offer.example/claim-206658 | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "click_link",
"template_family": "click_link:c1:s2:balanced",
"style": "balanced",
"noise_tags": [
"spacing"
],
"review_status": "synthetic_validated",
"split_group": "click_link:c1:s2:balanced"
} |
spam | spam | click_link | low | neutral | hindi_dominant | null | null | null | none | setu-000077 | claim reward by opening this link. https://offer.example/claim-804063 | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "click_link",
"template_family": "click_link:c1:s4:hindi_dominant",
"style": "hindi_dominant",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "click_link:c1:s4:hindi_dominant"
} |
praise | products | null | low | positive | english_dominant | null | boAt headphones | null | none | setu-000078 | hello team, just wanted to say — I am really happy with the product quality, product boAt headphones hai. I felt genuinely well supported | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "praise_product",
"template_family": "praise_product:c2:s2:english_dominant",
"style": "english_dominant",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "praise_product:c2:s2:english_domin... |
praise | refunds | null | low | positive | english_dominant | null | null | null | none | setu-000079 | thank you team, thank you for processing my refund quickly. overall, I had a great experience, no follow-up was needed | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "praise_refund",
"template_family": "praise_refund:c2:s0:english_dominant",
"style": "english_dominant",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "praise_refund:c2:s0:english_dominant... |
negotiating | offers | discount_request | low | neutral | balanced | null | null | null | discount | setu-000080 | ye item pasand aaya hai. is product pe discount chaiye. final price share kar do. I am looking for a discount | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "discount_request",
"template_family": "discount_request:c0:s4:balanced",
"style": "balanced",
"noise_tags": [
"typo"
],
"review_status": "synthetic_validated",
"split_group": "discount_request:c0:s4:balanced"... |
complaint | account | otp_issue | medium | negative | balanced | null | null | null | information | setu-000081 | OTP baar baar invalid aa raha hai, iska solution bata do — aaj update mil jaye toh achha hoga. please process explain kar do | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "otp_issue",
"template_family": "otp_issue:c1:s1:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "otp_issue:c1:s1:balanced"
} |
order_inquiry | orders | order_status | medium | neutral | hindi_dominant | 526682027111 | null | null | information | setu-000082 | mujhe samajh nahi aa raha, odar ka current status bata do. iska kuch karo na. please isko jaldi dekhna. bas sahi details bata do. mera order 526682027111 | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "order_status",
"template_family": "order_status:c1:s0:hindi_dominant",
"style": "hindi_dominant",
"noise_tags": [
"typo"
],
"review_status": "synthetic_validated",
"split_group": "order_status:c1:s0:hindi_dom... |
refund_request | refunds | partial_refund | low | neutral | hindi_dominant | #311168 | null | emi | information | setu-000083 | poora amount wapas nahi aaya. bhai zara dekho. please process explain kar do. EMI option use kiya tha. order ID #311168 | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "partial_refund",
"template_family": "partial_refund:c1:s3:hindi_dominant",
"style": "hindi_dominant",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "partial_refund:c1:s3:hindi_dominant"
} |
praise | orders | null | low | positive | balanced | null | null | null | none | setu-000084 | HELLO TEAM EK ACHHI BAAT SHARE KARNI THI — DELIVRY EXPECTED SE PEHLE AA GAYI, service bahut professional thi | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "praise_delivery",
"template_family": "praise_delivery:c0:s2:balanced",
"style": "balanced",
"noise_tags": [
"typo",
"uppercase",
"spacing"
],
"review_status": "synthetic_validated",
"split_group": "pr... |
order_inquiry | orders | order_status | low | neutral | balanced | ORD598051464414 | null | null | status_update | setu-000085 | Hello support. mera order abhi kis stage pe hai. jaldi response karna 🤝. mujhe progress ka update chahiye. mera order ORD598051464414 | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "order_status",
"template_family": "order_status:c0:s4:balanced",
"style": "balanced",
"noise_tags": [
"typo",
"sentence_case",
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "order_... |
praise | refunds | null | low | positive | balanced | null | null | null | none | setu-000086 | hello team ek achhi baat share karni thi, refund process bahut smooth tha. overall experience bahut achha raha 🙂. overall five out of five | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "praise_refund",
"template_family": "praise_refund:c1:s0:balanced",
"style": "balanced",
"noise_tags": [
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "praise_refund:c1:s0:balanced"
} |
order_inquiry | orders | expected_delivery | low | neutral | english_dominant | null | null | null | status_update | setu-000087 | what is the expected delivery date. please help, please latest update share karo | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "expected_delivery",
"template_family": "expected_delivery:c2:s3:english_dominant",
"style": "english_dominant",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "expected_delivery:c2:s3:engl... |
complaint | account | email_update | high | negative | balanced | null | null | null | information | setu-000088 | registered email change karni hai. yaar ek problm hai. mujhe clear information chahiye. this needs immediate attention | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "email_update",
"template_family": "email_update:c0:s3:balanced",
"style": "balanced",
"noise_tags": [
"typo",
"spacing"
],
"review_status": "synthetic_validated",
"split_group": "email_update:c0:s3:balanc... |
complaint | orders | delivery_delayed | medium | negative | balanced | null | null | null | refund | setu-000089 | namaste support, delivry promised date se late ho gayi. iska solution bata do 😞 — mujhe amount refund chahiye. aaj update mil jaye toh achha hoga | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "delivery_delayed",
"template_family": "delivery_delayed:c0:s0:balanced",
"style": "balanced",
"noise_tags": [
"typo",
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "delivery_delayed:c0... |
praise | orders | null | low | positive | english_dominant | null | null | null | none | setu-000090 | HELLO TEAM, JUST WANTED TO SAY. THE DILIVERY EXPERIENCE WAS EXCELLENT. I REALLY APPRECIATE IT. no follow-up was needed | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "praise_delivery",
"template_family": "praise_delivery:c2:s4:english_dominant",
"style": "english_dominant",
"noise_tags": [
"typo",
"uppercase"
],
"review_status": "synthetic_validated",
"split_group": "p... |
out_of_domain | ood | translate_request | low | neutral | balanced | null | null | null | none | setu-000091 | Translate this sentence into english. just curious | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "translate_request",
"template_family": "translate_request:c1:s1:balanced",
"style": "balanced",
"noise_tags": [
"sentence_case"
],
"review_status": "synthetic_validated",
"split_group": "translate_request:c1:... |
order_inquiry | orders | order_status | medium | neutral | english_dominant | #820222 | null | null | status_update | setu-000092 | HAS MY ODAR BEEN PROCESSED YET, PLEASE LOOK INTO THIS. aaj update mil jaye toh achha hoga. mujhe progress ka update chahiye. reference #820222 | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "order_status",
"template_family": "order_status:c2:s1:english_dominant",
"style": "english_dominant",
"noise_tags": [
"typo",
"uppercase"
],
"review_status": "synthetic_validated",
"split_group": "order_s... |
negotiating | offers | negotiation | low | positive | english_dominant | null | Bata sandals | null | discount | setu-000093 | hello, I am interested in this item, can you offer a better price. let me know the best final price. koi discount apply kar do. Bata sandals ke liye | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "negotiation",
"template_family": "negotiation:c2:s0:english_dominant",
"style": "english_dominant",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "negotiation:c2:s0:english_dominant"
} |
refund_request | refunds | partial_refund | low | negative | balanced | ORD150059314016 | null | null | information | setu-000094 | hello support, sirf partial refund mila hai. iska solution bata do, mera order ORD150059314016. please process explain kar do | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "partial_refund",
"template_family": "partial_refund:c0:s0:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "partial_refund:c0:s0:balanced"
} |
refund_request | refunds | refund_failed | high | negative | balanced | 807162543786 | null | null | information | setu-000095 | sunno ek issue hai, refund attempt fail ho gaya. team please help — please process explain kar do. order ID 807162543786. paise ka issue hai please immediately check | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "refund_failed",
"template_family": "refund_failed:c1:s0:balanced",
"style": "balanced",
"noise_tags": [],
"review_status": "synthetic_validated",
"split_group": "refund_failed:c1:s0:balanced"
} |
order_inquiry | orders | order_status | low | neutral | balanced | 863862330363 | null | null | information | setu-000096 | mera ordr abhi kis stage pe hai, please resolve karo. reference 863862330363. mujhe clear information chahiye | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "order_status",
"template_family": "order_status:c0:s1:balanced",
"style": "balanced",
"noise_tags": [
"typo"
],
"review_status": "synthetic_validated",
"split_group": "order_status:c0:s1:balanced"
} |
order_inquiry | orders | order_status | low | neutral | balanced | ORD733856763489 | null | null | status_update | setu-000097 | mera order abhi kis stage pe hai, reply kar dena 👍. current status update bhejo. order ID ORD733856763489. jab possible ho tab bata dena | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "order_status",
"template_family": "order_status:c0:s1:balanced",
"style": "balanced",
"noise_tags": [
"emoji",
"spacing"
],
"review_status": "synthetic_validated",
"split_group": "order_status:c0:s1:balan... |
complaint | returns | wrong_size | high | negative | balanced | null | boAt headphones | null | replacement | setu-000098 | namaste support — ordered size ke badle wrong size mila !!!. mujhe replacement chahiye. paise ka issue hai please immediately check. item is boAt headphones | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "wrong_size",
"template_family": "wrong_size:c0:s2:balanced",
"style": "balanced",
"noise_tags": [
"emoji",
"spacing"
],
"review_status": "synthetic_validated",
"split_group": "wrong_size:c0:s2:balanced"
} |
order_inquiry | orders | expected_delivery | low | neutral | balanced | null | Wildcraft backpack | null | information | setu-000099 | Kitne din mein parcel aa jayega. hi team. product Wildcraft backpack hai. mujhe clear information chahiye | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "expected_delivery",
"template_family": "expected_delivery:c1:s3:balanced",
"style": "balanced",
"noise_tags": [
"sentence_case",
"spacing"
],
"review_status": "synthetic_validated",
"split_group": "expect... |
refund_request | refunds | money_not_credited | medium | neutral | balanced | ORD956932760076 | null | null | information | setu-000100 | MONEY ACCOUNT MEIN CREDIT NAHI HUA, TEAM PLEASE HELP 🙂. bas sahi details bata do. please isko jaldi dekhna. order ID ORD956932760076 | {
"source": "setu_compositional_generator",
"generator_version": "2.1.0",
"scenario_id": "money_not_credited",
"template_family": "money_not_credited:c1:s1:balanced",
"style": "balanced",
"noise_tags": [
"uppercase",
"emoji"
],
"review_status": "synthetic_validated",
"split_group": "money_not_... |
End of preview. Expand in Data Studio
SETU Synthetic Hinglish Support Dataset
Summary
SETU contains 6,000 synthetic Hinglish and English e-commerce support messages with ten structured labels. It is designed for supervised fine-tuning and evaluation of small local language models.
Composition
- 6,000 total records.
- 4,800 train, 600 validation, 600 test.
- 50 scenario types.
- 1,348 template-family groups.
- Seven intents: 2,600 complaint, 850 order inquiry, 800 refund request, 600 praise, 450 negotiating, 350 spam, and 350 out of domain.
- Style variation includes balanced Hinglish, Hindi-dominant Hinglish, English-dominant text, casing, spacing, emojis, and limited typographical noise.
Every rich record contains an ID, message, ten output fields, and generation metadata. MLX files contain only system, user, and assistant messages.
Creation
The dataset is produced deterministically from a scenario taxonomy. Each scenario supplies semantic clauses, allowed resolutions, and probabilities for grounded order, product, and payment entities. A seeded generator combines these with language styles, openers, closers, urgency phrases, and controlled noise.
Automated validation rejects schema errors, ungrounded entities, and exact normalized duplicates. Splits keep template families isolated.
Intended uses
- Learning structured-output fine-tuning.
- Comparing a small rule baseline, base model, and LoRA adapters.
- Testing local MLX workflows on Apple silicon.
- Portfolio demonstration and educational error analysis.
Out-of-scope uses
- Training a production support system.
- Making decisions about real customers.
- Representing all Indian languages, dialects, demographics, or commerce domains.
- Security or fraud classification.
- Claiming real-world performance from synthetic test results.
Limitations
The generator may create unnatural phrasing and repeated structural cues. Labels are correct by construction but have not all been judged by humans. Train and test data share the same generator even though template families are isolated. Synthetic spam links and phone numbers are fictional patterns. Product and issue distributions are designed for learning, not estimated from real traffic.
The dataset should remain private until the review queue is completed and license, safety, and release decisions are made.
Review status
All rows have review_status: synthetic_validated. A stratified 240-row CSV is
provided for manual review. This card must be updated with acceptance,
correction, rejection, and inter-annotator agreement statistics before any
claim of human curation.
Reproducibility
Generator version: 2.1.0.
Generator seed: 20260724.
Split seed: 42.
Dataset SHA-256:
e050d800d3e385015a41c12bc967af73c7325dae4818f09cc6842e6e794f63cb.
The same value is recorded in reports/data/dataset_summary.json.
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Models trained or fine-tuned on cyash1204/setu-hinglish-support-6000