calopezv/sentiment-banking · Datasets at Hugging Face

text stringlengths 13 409	label int64 0 76	predictions listlengths 2 2
can I choose delivery times to suite me?	12	[ { "label": "NEGATIVE", "score": 0.9938769936561584 }, { "label": "POSITIVE", "score": 0.006123007275164127 } ]
Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?	63	[ { "label": "NEGATIVE", "score": 0.989032506942749 }, { "label": "POSITIVE", "score": 0.010967481881380081 } ]
Please help me with my card. It won't activate.	0	[ { "label": "NEGATIVE", "score": 0.9997016787528992 }, { "label": "POSITIVE", "score": 0.0002983376616612077 } ]
I tried to make a transfer and it didn't work.	35	[ { "label": "NEGATIVE", "score": 0.999738872051239 }, { "label": "POSITIVE", "score": 0.00026113729109056294 } ]
what is the status of my refund	51	[ { "label": "NEGATIVE", "score": 0.8938825130462646 }, { "label": "POSITIVE", "score": 0.10611755400896072 } ]
Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.	5	[ { "label": "NEGATIVE", "score": 0.9912202954292297 }, { "label": "POSITIVE", "score": 0.008779697120189667 } ]
I just bought an item and would like to stop payment can you tell me if the item has been sent yet?	52	[ { "label": "NEGATIVE", "score": 0.9995644688606262 }, { "label": "POSITIVE", "score": 0.0004355468845460564 } ]
I wanted to know about a pending dollar that is on my statement.	34	[ { "label": "NEGATIVE", "score": 0.9836787581443787 }, { "label": "POSITIVE", "score": 0.01632121577858925 } ]
What do I do if I see a cash withdrawal on my account that I don't remember making?	20	[ { "label": "NEGATIVE", "score": 0.9994613528251648 }, { "label": "POSITIVE", "score": 0.000538631109520793 } ]
How many cards am I allowed?	39	[ { "label": "NEGATIVE", "score": 0.9946005344390869 }, { "label": "POSITIVE", "score": 0.005399458575993776 } ]
I would like to top up my account automatically. How do I do that?	4	[ { "label": "NEGATIVE", "score": 0.9971463084220886 }, { "label": "POSITIVE", "score": 0.002853712532669306 } ]
how to exchange currencies	33	[ { "label": "POSITIVE", "score": 0.9986869692802429 }, { "label": "NEGATIVE", "score": 0.0013130076695233583 } ]
Why did I get charged for a transfer?	64	[ { "label": "NEGATIVE", "score": 0.9982927441596985 }, { "label": "POSITIVE", "score": 0.0017072390764951706 } ]
Why was a fee added to my bill when I used my card?	15	[ { "label": "NEGATIVE", "score": 0.9982909560203552 }, { "label": "POSITIVE", "score": 0.0017090719193220139 } ]
The wrong account was used during a transaction.	8	[ { "label": "NEGATIVE", "score": 0.9995260238647461 }, { "label": "POSITIVE", "score": 0.0004740357690025121 } ]
I have an unknown direct debit payment on my account	28	[ { "label": "NEGATIVE", "score": 0.9958691000938416 }, { "label": "POSITIVE", "score": 0.004130926448851824 } ]
My source of funds need verification.	70	[ { "label": "NEGATIVE", "score": 0.9974591135978699 }, { "label": "POSITIVE", "score": 0.0025408740621060133 } ]
When should I expect my card to arrive?	12	[ { "label": "NEGATIVE", "score": 0.9978229999542236 }, { "label": "POSITIVE", "score": 0.002177043352276087 } ]
I just checked and my payment was cancelled, why?	53	[ { "label": "NEGATIVE", "score": 0.9995313882827759 }, { "label": "POSITIVE", "score": 0.0004686491738539189 } ]
Why hasn't my top up gone through?	47	[ { "label": "NEGATIVE", "score": 0.9972004890441895 }, { "label": "POSITIVE", "score": 0.0027994848787784576 } ]
My last ATM request did not go through due to a declined card. Please cancel the request on my account.	46	[ { "label": "NEGATIVE", "score": 0.999542236328125 }, { "label": "POSITIVE", "score": 0.0004578139923978597 } ]
A foreign purchase I made has the incorrect rate applied to it.	17	[ { "label": "NEGATIVE", "score": 0.9995126724243164 }, { "label": "POSITIVE", "score": 0.00048735702876001596 } ]
what are the reasons I have to proof my identity to you?	74	[ { "label": "NEGATIVE", "score": 0.9972068667411804 }, { "label": "POSITIVE", "score": 0.002793091582134366 } ]
I need to exchange my GBP to AUD, how would I do this?	33	[ { "label": "NEGATIVE", "score": 0.9996190071105957 }, { "label": "POSITIVE", "score": 0.0003810197813436389 } ]
I was supposed to get a refund but I do not see it.	51	[ { "label": "NEGATIVE", "score": 0.9994207620620728 }, { "label": "POSITIVE", "score": 0.0005792679148726165 } ]
Which ATMs take the card?	3	[ { "label": "NEGATIVE", "score": 0.9949665665626526 }, { "label": "POSITIVE", "score": 0.005033443216234446 } ]
How do I know which countries you provide service in?	24	[ { "label": "NEGATIVE", "score": 0.9982320666313171 }, { "label": "POSITIVE", "score": 0.001767997513525188 } ]
I need to close my account. Your company is terrible!	55	[ { "label": "NEGATIVE", "score": 0.9997199177742004 }, { "label": "POSITIVE", "score": 0.0002800344373099506 } ]
How can I get a virtual card for a one-time transaction?	37	[ { "label": "NEGATIVE", "score": 0.9992247819900513 }, { "label": "POSITIVE", "score": 0.0007752025849185884 } ]
Which establishments will accept my card?	10	[ { "label": "NEGATIVE", "score": 0.9905651807785034 }, { "label": "POSITIVE", "score": 0.009434846229851246 } ]
I would like to dispute a payment I didnt make	28	[ { "label": "NEGATIVE", "score": 0.9972266554832458 }, { "label": "POSITIVE", "score": 0.0027732907328754663 } ]
Is my card accepted anywhere?	10	[ { "label": "NEGATIVE", "score": 0.9909029603004456 }, { "label": "POSITIVE", "score": 0.009097008965909481 } ]
I made a deposit but it is not showing up in my balance.	6	[ { "label": "NEGATIVE", "score": 0.9996273517608643 }, { "label": "POSITIVE", "score": 0.0003726797876879573 } ]
How do I locate my PIN now that I have my card?	38	[ { "label": "NEGATIVE", "score": 0.9987388253211975 }, { "label": "POSITIVE", "score": 0.001261153374798596 } ]
How do I use the disposable cards?	37	[ { "label": "NEGATIVE", "score": 0.99944669008255 }, { "label": "POSITIVE", "score": 0.000553326855879277 } ]
My card failed to work when I was shopping in a store	25	[ { "label": "NEGATIVE", "score": 0.9997637867927551 }, { "label": "POSITIVE", "score": 0.00023620470892637968 } ]
I did a transaction to a wrong account!	8	[ { "label": "NEGATIVE", "score": 0.9995536208152771 }, { "label": "POSITIVE", "score": 0.0004464144876692444 } ]
Can I add a card back to the app?	13	[ { "label": "NEGATIVE", "score": 0.9984540939331055 }, { "label": "POSITIVE", "score": 0.001545920385979116 } ]
I'm interested in using fiat currencies, which do you support?	36	[ { "label": "NEGATIVE", "score": 0.8296006321907043 }, { "label": "POSITIVE", "score": 0.17039932310581207 } ]
I believe my exchange rate is incorrect	76	[ { "label": "NEGATIVE", "score": 0.9991286396980286 }, { "label": "POSITIVE", "score": 0.000871327007189393 } ]
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative	59	[ { "label": "NEGATIVE", "score": 0.9993077516555786 }, { "label": "POSITIVE", "score": 0.0006922701140865684 } ]
My first choice would be Mastercard.	73	[ { "label": "NEGATIVE", "score": 0.9847240447998047 }, { "label": "POSITIVE", "score": 0.015275969170033932 } ]
What is the number of transactions for one disposable card?	29	[ { "label": "NEGATIVE", "score": 0.9985080361366272 }, { "label": "POSITIVE", "score": 0.001491983188316226 } ]
I found my card again. Can I put it back into the app?	13	[ { "label": "NEGATIVE", "score": 0.9988338351249695 }, { "label": "POSITIVE", "score": 0.0011661474127322435 } ]
How do I transfer money from one bank account to another?	65	[ { "label": "NEGATIVE", "score": 0.9993277788162231 }, { "label": "POSITIVE", "score": 0.0006722377729602158 } ]
When will I be able to see my refund?	51	[ { "label": "NEGATIVE", "score": 0.9960570335388184 }, { "label": "POSITIVE", "score": 0.003942948766052723 } ]
I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!	8	[ { "label": "NEGATIVE", "score": 0.9997021555900574 }, { "label": "POSITIVE", "score": 0.0002977943222504109 } ]
Will there be a charge for exchanging foreign currency?	31	[ { "label": "NEGATIVE", "score": 0.9976692795753479 }, { "label": "POSITIVE", "score": 0.002330671064555645 } ]
How to a go about ordering a disposable virtual card?	37	[ { "label": "NEGATIVE", "score": 0.9986101388931274 }, { "label": "POSITIVE", "score": 0.001389852724969387 } ]
Is there a way to top-up when it reaches a certain balance?	4	[ { "label": "NEGATIVE", "score": 0.9982902407646179 }, { "label": "POSITIVE", "score": 0.0017097831005230546 } ]
It's been a week since you sent my card and I still don't have it.	11	[ { "label": "NEGATIVE", "score": 0.9994534850120544 }, { "label": "POSITIVE", "score": 0.0005464920541271567 } ]
Am I charged a fee to transfer funds?	64	[ { "label": "NEGATIVE", "score": 0.9983288645744324 }, { "label": "POSITIVE", "score": 0.0016711177304387093 } ]
May I change my PIN?	21	[ { "label": "NEGATIVE", "score": 0.998227059841156 }, { "label": "POSITIVE", "score": 0.0017729179235175252 } ]
I need to know how much it costs to transfer funds.	64	[ { "label": "NEGATIVE", "score": 0.9995962977409363 }, { "label": "POSITIVE", "score": 0.00040365869062952697 } ]
I need assistance with activating my new card.	0	[ { "label": "NEGATIVE", "score": 0.9969224333763123 }, { "label": "POSITIVE", "score": 0.0030774930492043495 } ]
I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.	47	[ { "label": "NEGATIVE", "score": 0.9958170056343079 }, { "label": "POSITIVE", "score": 0.004182971082627773 } ]
I need to update my phone number.	30	[ { "label": "NEGATIVE", "score": 0.9995177984237671 }, { "label": "POSITIVE", "score": 0.0004822136543225497 } ]
Are SWIFT transfers supported?	56	[ { "label": "NEGATIVE", "score": 0.9895492792129517 }, { "label": "POSITIVE", "score": 0.010450736619532108 } ]
I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.	22	[ { "label": "NEGATIVE", "score": 0.9991872906684875 }, { "label": "POSITIVE", "score": 0.0008126530447043478 } ]
There has been a charge pending on my account statement that I can't figue out it's for a dollar.	34	[ { "label": "NEGATIVE", "score": 0.9912346601486206 }, { "label": "POSITIVE", "score": 0.008765323087573051 } ]
Do you accept cash?	58	[ { "label": "NEGATIVE", "score": 0.8701162338256836 }, { "label": "POSITIVE", "score": 0.1298837810754776 } ]
What card types can I choose from?	73	[ { "label": "NEGATIVE", "score": 0.9929245710372925 }, { "label": "POSITIVE", "score": 0.007075413595885038 } ]
How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything.	66	[ { "label": "NEGATIVE", "score": 0.9995470643043518 }, { "label": "POSITIVE", "score": 0.000452943000709638 } ]
Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?	46	[ { "label": "NEGATIVE", "score": 0.9992420673370361 }, { "label": "POSITIVE", "score": 0.0007579328957945108 } ]
How many incorrect attempts cause card to be blocked?	49	[ { "label": "NEGATIVE", "score": 0.9994863271713257 }, { "label": "POSITIVE", "score": 0.0005136886611580849 } ]
For topping-up is there a charge?	56	[ { "label": "NEGATIVE", "score": 0.984319269657135 }, { "label": "POSITIVE", "score": 0.015680676326155663 } ]
I am concerned that I am being doubled charged for several items purchased in the past week. Please review my statement and correct.	63	[ { "label": "POSITIVE", "score": 0.6144811511039734 }, { "label": "NEGATIVE", "score": 0.38551878929138184 } ]
What kind of fee is there to top-up my account?	56	[ { "label": "NEGATIVE", "score": 0.9983147382736206 }, { "label": "POSITIVE", "score": 0.0016853163251653314 } ]
My cash received does not match what has been requested	75	[ { "label": "NEGATIVE", "score": 0.9997267127037048 }, { "label": "POSITIVE", "score": 0.0002732382563408464 } ]
My card hasn't been working for even small transactions today.	14	[ { "label": "NEGATIVE", "score": 0.9961251616477966 }, { "label": "POSITIVE", "score": 0.0038748979568481445 } ]
I see cash in my app but I did not get it.	20	[ { "label": "NEGATIVE", "score": 0.9993525147438049 }, { "label": "POSITIVE", "score": 0.0006474775145761669 } ]
I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.	46	[ { "label": "NEGATIVE", "score": 0.9963752627372742 }, { "label": "POSITIVE", "score": 0.003624697681516409 } ]
I was charged twice for a restaurant, can you take the second charge off?	63	[ { "label": "NEGATIVE", "score": 0.9967079162597656 }, { "label": "POSITIVE", "score": 0.0032920846715569496 } ]
Can I use this app to exchange between dollars and pounds?	33	[ { "label": "NEGATIVE", "score": 0.9985973238945007 }, { "label": "POSITIVE", "score": 0.0014026389690116048 } ]
My card was stolen	41	[ { "label": "NEGATIVE", "score": 0.9969088435173035 }, { "label": "POSITIVE", "score": 0.0030911285430192947 } ]
Why did the ATM swallow my card?	18	[ { "label": "NEGATIVE", "score": 0.9980921149253845 }, { "label": "POSITIVE", "score": 0.0019078244222328067 } ]
Can you help me activate my card	0	[ { "label": "POSITIVE", "score": 0.9315866231918335 }, { "label": "NEGATIVE", "score": 0.06841330230236053 } ]
Where'd the rest of my cash go from the ATM	75	[ { "label": "NEGATIVE", "score": 0.9983989596366882 }, { "label": "POSITIVE", "score": 0.0016009947285056114 } ]
How do I add my new card to the app?	13	[ { "label": "NEGATIVE", "score": 0.9977662563323975 }, { "label": "POSITIVE", "score": 0.002233737614005804 } ]
Why wasn't my payment accepted by the app	53	[ { "label": "NEGATIVE", "score": 0.9990741014480591 }, { "label": "POSITIVE", "score": 0.0009259273647330701 } ]
beneficiary transfer problems?	7	[ { "label": "NEGATIVE", "score": 0.9992198944091797 }, { "label": "POSITIVE", "score": 0.0007800496532581747 } ]
I noticed an extra pound charge?	34	[ { "label": "NEGATIVE", "score": 0.9642358422279358 }, { "label": "POSITIVE", "score": 0.03576410561800003 } ]
How can I link the new card?	13	[ { "label": "NEGATIVE", "score": 0.9981132745742798 }, { "label": "POSITIVE", "score": 0.0018867583712562919 } ]
If I see a payment in the app that I don't recognize, what should I do?	16	[ { "label": "NEGATIVE", "score": 0.9988778233528137 }, { "label": "POSITIVE", "score": 0.001122201792895794 } ]
How can I configure what currency my salary is in if it's in GBP?	50	[ { "label": "NEGATIVE", "score": 0.9994701743125916 }, { "label": "POSITIVE", "score": 0.0005298811593092978 } ]
Is my new card activated?	0	[ { "label": "NEGATIVE", "score": 0.992770254611969 }, { "label": "POSITIVE", "score": 0.007229761686176062 } ]
why hasn't my cash arrived yet from my cheque?!	6	[ { "label": "NEGATIVE", "score": 0.9985223412513733 }, { "label": "POSITIVE", "score": 0.0014777269680052996 } ]
What factors effect the exchange rate?	32	[ { "label": "NEGATIVE", "score": 0.9922107458114624 }, { "label": "POSITIVE", "score": 0.007789265364408493 } ]
What's the limit for disposable virtual cards?	29	[ { "label": "NEGATIVE", "score": 0.9981993436813354 }, { "label": "POSITIVE", "score": 0.0018006792524829507 } ]
My cash withdrawal was short.	75	[ { "label": "NEGATIVE", "score": 0.9991281628608704 }, { "label": "POSITIVE", "score": 0.0008718984900042415 } ]
I tried entering my pin several times incorrectly. Why isn't my pin working?	49	[ { "label": "NEGATIVE", "score": 0.9994750618934631 }, { "label": "POSITIVE", "score": 0.0005250130780041218 } ]
help, lost my card	41	[ { "label": "NEGATIVE", "score": 0.9996246099472046 }, { "label": "POSITIVE", "score": 0.0003753748896997422 } ]
what are your exchange rates at?	32	[ { "label": "NEGATIVE", "score": 0.9948280453681946 }, { "label": "POSITIVE", "score": 0.005171989090740681 } ]
Can you tell me how I would go about learning where my funds came from?	70	[ { "label": "NEGATIVE", "score": 0.9623265266418457 }, { "label": "POSITIVE", "score": 0.03767353296279907 } ]
What sort of restrictions are there for the disposable cards?	29	[ { "label": "NEGATIVE", "score": 0.9990413784980774 }, { "label": "POSITIVE", "score": 0.0009585735388100147 } ]
Why hasn't my refund appeared on my statement?	51	[ { "label": "NEGATIVE", "score": 0.9986464381217957 }, { "label": "POSITIVE", "score": 0.0013535505859181285 } ]
I have to transfer money over to my mother, and I have tried numerous times and all that keeps happening is error messages.	7	[ { "label": "NEGATIVE", "score": 0.9995212554931641 }, { "label": "POSITIVE", "score": 0.0004787874058820307 } ]
I can't see my refund on my account	51	[ { "label": "NEGATIVE", "score": 0.9985705614089966 }, { "label": "POSITIVE", "score": 0.0014293728163465858 } ]
please delete account	55	[ { "label": "NEGATIVE", "score": 0.999544084072113 }, { "label": "POSITIVE", "score": 0.00045589005458168685 } ]
Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.	47	[ { "label": "NEGATIVE", "score": 0.99922776222229 }, { "label": "POSITIVE", "score": 0.0007722183945588768 } ]

can I choose delivery times to suite me?

12

[ { "label": "NEGATIVE", "score": 0.9938769936561584 }, { "label": "POSITIVE", "score": 0.006123007275164127 } ]

Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?

63

[ { "label": "NEGATIVE", "score": 0.989032506942749 }, { "label": "POSITIVE", "score": 0.010967481881380081 } ]

Please help me with my card. It won't activate.

0

[ { "label": "NEGATIVE", "score": 0.9997016787528992 }, { "label": "POSITIVE", "score": 0.0002983376616612077 } ]

I tried to make a transfer and it didn't work.

35

[ { "label": "NEGATIVE", "score": 0.999738872051239 }, { "label": "POSITIVE", "score": 0.00026113729109056294 } ]

what is the status of my refund

51

[ { "label": "NEGATIVE", "score": 0.8938825130462646 }, { "label": "POSITIVE", "score": 0.10611755400896072 } ]

Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.

5

[ { "label": "NEGATIVE", "score": 0.9912202954292297 }, { "label": "POSITIVE", "score": 0.008779697120189667 } ]

I just bought an item and would like to stop payment can you tell me if the item has been sent yet?

52

[ { "label": "NEGATIVE", "score": 0.9995644688606262 }, { "label": "POSITIVE", "score": 0.0004355468845460564 } ]

I wanted to know about a pending dollar that is on my statement.

34

[ { "label": "NEGATIVE", "score": 0.9836787581443787 }, { "label": "POSITIVE", "score": 0.01632121577858925 } ]

What do I do if I see a cash withdrawal on my account that I don't remember making?

20

[ { "label": "NEGATIVE", "score": 0.9994613528251648 }, { "label": "POSITIVE", "score": 0.000538631109520793 } ]

How many cards am I allowed?

39

[ { "label": "NEGATIVE", "score": 0.9946005344390869 }, { "label": "POSITIVE", "score": 0.005399458575993776 } ]

I would like to top up my account automatically. How do I do that?

4

[ { "label": "NEGATIVE", "score": 0.9971463084220886 }, { "label": "POSITIVE", "score": 0.002853712532669306 } ]

how to exchange currencies

33

[ { "label": "POSITIVE", "score": 0.9986869692802429 }, { "label": "NEGATIVE", "score": 0.0013130076695233583 } ]

Why did I get charged for a transfer?

64

[ { "label": "NEGATIVE", "score": 0.9982927441596985 }, { "label": "POSITIVE", "score": 0.0017072390764951706 } ]

Why was a fee added to my bill when I used my card?

15

[ { "label": "NEGATIVE", "score": 0.9982909560203552 }, { "label": "POSITIVE", "score": 0.0017090719193220139 } ]

The wrong account was used during a transaction.

8

[ { "label": "NEGATIVE", "score": 0.9995260238647461 }, { "label": "POSITIVE", "score": 0.0004740357690025121 } ]

I have an unknown direct debit payment on my account

28

[ { "label": "NEGATIVE", "score": 0.9958691000938416 }, { "label": "POSITIVE", "score": 0.004130926448851824 } ]

My source of funds need verification.

70

[ { "label": "NEGATIVE", "score": 0.9974591135978699 }, { "label": "POSITIVE", "score": 0.0025408740621060133 } ]

When should I expect my card to arrive?

12

[ { "label": "NEGATIVE", "score": 0.9978229999542236 }, { "label": "POSITIVE", "score": 0.002177043352276087 } ]

I just checked and my payment was cancelled, why?

53

[ { "label": "NEGATIVE", "score": 0.9995313882827759 }, { "label": "POSITIVE", "score": 0.0004686491738539189 } ]

Why hasn't my top up gone through?

47

[ { "label": "NEGATIVE", "score": 0.9972004890441895 }, { "label": "POSITIVE", "score": 0.0027994848787784576 } ]

My last ATM request did not go through due to a declined card. Please cancel the request on my account.

46

[ { "label": "NEGATIVE", "score": 0.999542236328125 }, { "label": "POSITIVE", "score": 0.0004578139923978597 } ]

A foreign purchase I made has the incorrect rate applied to it.

17

[ { "label": "NEGATIVE", "score": 0.9995126724243164 }, { "label": "POSITIVE", "score": 0.00048735702876001596 } ]

what are the reasons I have to proof my identity to you?

74

[ { "label": "NEGATIVE", "score": 0.9972068667411804 }, { "label": "POSITIVE", "score": 0.002793091582134366 } ]

I need to exchange my GBP to AUD, how would I do this?

33

[ { "label": "NEGATIVE", "score": 0.9996190071105957 }, { "label": "POSITIVE", "score": 0.0003810197813436389 } ]

I was supposed to get a refund but I do not see it.

51

[ { "label": "NEGATIVE", "score": 0.9994207620620728 }, { "label": "POSITIVE", "score": 0.0005792679148726165 } ]

Which ATMs take the card?

3

[ { "label": "NEGATIVE", "score": 0.9949665665626526 }, { "label": "POSITIVE", "score": 0.005033443216234446 } ]

How do I know which countries you provide service in?

24

[ { "label": "NEGATIVE", "score": 0.9982320666313171 }, { "label": "POSITIVE", "score": 0.001767997513525188 } ]

I need to close my account. Your company is terrible!

55

[ { "label": "NEGATIVE", "score": 0.9997199177742004 }, { "label": "POSITIVE", "score": 0.0002800344373099506 } ]

How can I get a virtual card for a one-time transaction?

37

[ { "label": "NEGATIVE", "score": 0.9992247819900513 }, { "label": "POSITIVE", "score": 0.0007752025849185884 } ]

Which establishments will accept my card?

10

[ { "label": "NEGATIVE", "score": 0.9905651807785034 }, { "label": "POSITIVE", "score": 0.009434846229851246 } ]

I would like to dispute a payment I didnt make

28

[ { "label": "NEGATIVE", "score": 0.9972266554832458 }, { "label": "POSITIVE", "score": 0.0027732907328754663 } ]

Is my card accepted anywhere?

10

[ { "label": "NEGATIVE", "score": 0.9909029603004456 }, { "label": "POSITIVE", "score": 0.009097008965909481 } ]

I made a deposit but it is not showing up in my balance.

6

[ { "label": "NEGATIVE", "score": 0.9996273517608643 }, { "label": "POSITIVE", "score": 0.0003726797876879573 } ]

How do I locate my PIN now that I have my card?

38

[ { "label": "NEGATIVE", "score": 0.9987388253211975 }, { "label": "POSITIVE", "score": 0.001261153374798596 } ]

How do I use the disposable cards?

37

[ { "label": "NEGATIVE", "score": 0.99944669008255 }, { "label": "POSITIVE", "score": 0.000553326855879277 } ]

My card failed to work when I was shopping in a store

25

[ { "label": "NEGATIVE", "score": 0.9997637867927551 }, { "label": "POSITIVE", "score": 0.00023620470892637968 } ]

I did a transaction to a wrong account!

8

[ { "label": "NEGATIVE", "score": 0.9995536208152771 }, { "label": "POSITIVE", "score": 0.0004464144876692444 } ]

Can I add a card back to the app?

13

[ { "label": "NEGATIVE", "score": 0.9984540939331055 }, { "label": "POSITIVE", "score": 0.001545920385979116 } ]

I'm interested in using fiat currencies, which do you support?

36

[ { "label": "NEGATIVE", "score": 0.8296006321907043 }, { "label": "POSITIVE", "score": 0.17039932310581207 } ]

I believe my exchange rate is incorrect

76

[ { "label": "NEGATIVE", "score": 0.9991286396980286 }, { "label": "POSITIVE", "score": 0.000871327007189393 } ]

I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative

59

[ { "label": "NEGATIVE", "score": 0.9993077516555786 }, { "label": "POSITIVE", "score": 0.0006922701140865684 } ]

My first choice would be Mastercard.

73

[ { "label": "NEGATIVE", "score": 0.9847240447998047 }, { "label": "POSITIVE", "score": 0.015275969170033932 } ]

What is the number of transactions for one disposable card?

29

[ { "label": "NEGATIVE", "score": 0.9985080361366272 }, { "label": "POSITIVE", "score": 0.001491983188316226 } ]

I found my card again. Can I put it back into the app?

13

[ { "label": "NEGATIVE", "score": 0.9988338351249695 }, { "label": "POSITIVE", "score": 0.0011661474127322435 } ]

How do I transfer money from one bank account to another?

65

[ { "label": "NEGATIVE", "score": 0.9993277788162231 }, { "label": "POSITIVE", "score": 0.0006722377729602158 } ]

When will I be able to see my refund?

51

[ { "label": "NEGATIVE", "score": 0.9960570335388184 }, { "label": "POSITIVE", "score": 0.003942948766052723 } ]

I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!

8

[ { "label": "NEGATIVE", "score": 0.9997021555900574 }, { "label": "POSITIVE", "score": 0.0002977943222504109 } ]

Will there be a charge for exchanging foreign currency?

31

[ { "label": "NEGATIVE", "score": 0.9976692795753479 }, { "label": "POSITIVE", "score": 0.002330671064555645 } ]

How to a go about ordering a disposable virtual card?

37

[ { "label": "NEGATIVE", "score": 0.9986101388931274 }, { "label": "POSITIVE", "score": 0.001389852724969387 } ]

Is there a way to top-up when it reaches a certain balance?

4

[ { "label": "NEGATIVE", "score": 0.9982902407646179 }, { "label": "POSITIVE", "score": 0.0017097831005230546 } ]

It's been a week since you sent my card and I still don't have it.

11

[ { "label": "NEGATIVE", "score": 0.9994534850120544 }, { "label": "POSITIVE", "score": 0.0005464920541271567 } ]

Am I charged a fee to transfer funds?

64

[ { "label": "NEGATIVE", "score": 0.9983288645744324 }, { "label": "POSITIVE", "score": 0.0016711177304387093 } ]

May I change my PIN?

21

[ { "label": "NEGATIVE", "score": 0.998227059841156 }, { "label": "POSITIVE", "score": 0.0017729179235175252 } ]

I need to know how much it costs to transfer funds.

64

[ { "label": "NEGATIVE", "score": 0.9995962977409363 }, { "label": "POSITIVE", "score": 0.00040365869062952697 } ]

I need assistance with activating my new card.

0

[ { "label": "NEGATIVE", "score": 0.9969224333763123 }, { "label": "POSITIVE", "score": 0.0030774930492043495 } ]

I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.

47

[ { "label": "NEGATIVE", "score": 0.9958170056343079 }, { "label": "POSITIVE", "score": 0.004182971082627773 } ]

I need to update my phone number.

30

[ { "label": "NEGATIVE", "score": 0.9995177984237671 }, { "label": "POSITIVE", "score": 0.0004822136543225497 } ]

Are SWIFT transfers supported?

56

[ { "label": "NEGATIVE", "score": 0.9895492792129517 }, { "label": "POSITIVE", "score": 0.010450736619532108 } ]

I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.

22

[ { "label": "NEGATIVE", "score": 0.9991872906684875 }, { "label": "POSITIVE", "score": 0.0008126530447043478 } ]

There has been a charge pending on my account statement that I can't figue out it's for a dollar.

34

[ { "label": "NEGATIVE", "score": 0.9912346601486206 }, { "label": "POSITIVE", "score": 0.008765323087573051 } ]

Do you accept cash?

58

[ { "label": "NEGATIVE", "score": 0.8701162338256836 }, { "label": "POSITIVE", "score": 0.1298837810754776 } ]

What card types can I choose from?

73

[ { "label": "NEGATIVE", "score": 0.9929245710372925 }, { "label": "POSITIVE", "score": 0.007075413595885038 } ]

How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything.

66

[ { "label": "NEGATIVE", "score": 0.9995470643043518 }, { "label": "POSITIVE", "score": 0.000452943000709638 } ]

Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?

46

[ { "label": "NEGATIVE", "score": 0.9992420673370361 }, { "label": "POSITIVE", "score": 0.0007579328957945108 } ]

How many incorrect attempts cause card to be blocked?

49

[ { "label": "NEGATIVE", "score": 0.9994863271713257 }, { "label": "POSITIVE", "score": 0.0005136886611580849 } ]

For topping-up is there a charge?

56

[ { "label": "NEGATIVE", "score": 0.984319269657135 }, { "label": "POSITIVE", "score": 0.015680676326155663 } ]

I am concerned that I am being doubled charged for several items purchased in the past week. Please review my statement and correct.

63

[ { "label": "POSITIVE", "score": 0.6144811511039734 }, { "label": "NEGATIVE", "score": 0.38551878929138184 } ]

What kind of fee is there to top-up my account?

56

[ { "label": "NEGATIVE", "score": 0.9983147382736206 }, { "label": "POSITIVE", "score": 0.0016853163251653314 } ]

My cash received does not match what has been requested

75

[ { "label": "NEGATIVE", "score": 0.9997267127037048 }, { "label": "POSITIVE", "score": 0.0002732382563408464 } ]

My card hasn't been working for even small transactions today.

14

[ { "label": "NEGATIVE", "score": 0.9961251616477966 }, { "label": "POSITIVE", "score": 0.0038748979568481445 } ]

I see cash in my app but I did not get it.

20

[ { "label": "NEGATIVE", "score": 0.9993525147438049 }, { "label": "POSITIVE", "score": 0.0006474775145761669 } ]

I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.

46

[ { "label": "NEGATIVE", "score": 0.9963752627372742 }, { "label": "POSITIVE", "score": 0.003624697681516409 } ]

I was charged twice for a restaurant, can you take the second charge off?

63

[ { "label": "NEGATIVE", "score": 0.9967079162597656 }, { "label": "POSITIVE", "score": 0.0032920846715569496 } ]

Can I use this app to exchange between dollars and pounds?

33

[ { "label": "NEGATIVE", "score": 0.9985973238945007 }, { "label": "POSITIVE", "score": 0.0014026389690116048 } ]

My card was stolen

41

[ { "label": "NEGATIVE", "score": 0.9969088435173035 }, { "label": "POSITIVE", "score": 0.0030911285430192947 } ]

Why did the ATM swallow my card?

18

[ { "label": "NEGATIVE", "score": 0.9980921149253845 }, { "label": "POSITIVE", "score": 0.0019078244222328067 } ]

Can you help me activate my card

0

[ { "label": "POSITIVE", "score": 0.9315866231918335 }, { "label": "NEGATIVE", "score": 0.06841330230236053 } ]

Where'd the rest of my cash go from the ATM

75

[ { "label": "NEGATIVE", "score": 0.9983989596366882 }, { "label": "POSITIVE", "score": 0.0016009947285056114 } ]

How do I add my new card to the app?

13

[ { "label": "NEGATIVE", "score": 0.9977662563323975 }, { "label": "POSITIVE", "score": 0.002233737614005804 } ]

Why wasn't my payment accepted by the app

53

[ { "label": "NEGATIVE", "score": 0.9990741014480591 }, { "label": "POSITIVE", "score": 0.0009259273647330701 } ]

beneficiary transfer problems?

7

[ { "label": "NEGATIVE", "score": 0.9992198944091797 }, { "label": "POSITIVE", "score": 0.0007800496532581747 } ]

I noticed an extra pound charge?

34

[ { "label": "NEGATIVE", "score": 0.9642358422279358 }, { "label": "POSITIVE", "score": 0.03576410561800003 } ]

How can I link the new card?

13

[ { "label": "NEGATIVE", "score": 0.9981132745742798 }, { "label": "POSITIVE", "score": 0.0018867583712562919 } ]

If I see a payment in the app that I don't recognize, what should I do?

16

[ { "label": "NEGATIVE", "score": 0.9988778233528137 }, { "label": "POSITIVE", "score": 0.001122201792895794 } ]

How can I configure what currency my salary is in if it's in GBP?

50

[ { "label": "NEGATIVE", "score": 0.9994701743125916 }, { "label": "POSITIVE", "score": 0.0005298811593092978 } ]

Is my new card activated?

0

[ { "label": "NEGATIVE", "score": 0.992770254611969 }, { "label": "POSITIVE", "score": 0.007229761686176062 } ]

why hasn't my cash arrived yet from my cheque?!

6

[ { "label": "NEGATIVE", "score": 0.9985223412513733 }, { "label": "POSITIVE", "score": 0.0014777269680052996 } ]

What factors effect the exchange rate?

32

[ { "label": "NEGATIVE", "score": 0.9922107458114624 }, { "label": "POSITIVE", "score": 0.007789265364408493 } ]

What's the limit for disposable virtual cards?

29

[ { "label": "NEGATIVE", "score": 0.9981993436813354 }, { "label": "POSITIVE", "score": 0.0018006792524829507 } ]

My cash withdrawal was short.

75

[ { "label": "NEGATIVE", "score": 0.9991281628608704 }, { "label": "POSITIVE", "score": 0.0008718984900042415 } ]

I tried entering my pin several times incorrectly. Why isn't my pin working?

49

[ { "label": "NEGATIVE", "score": 0.9994750618934631 }, { "label": "POSITIVE", "score": 0.0005250130780041218 } ]

help, lost my card

41

[ { "label": "NEGATIVE", "score": 0.9996246099472046 }, { "label": "POSITIVE", "score": 0.0003753748896997422 } ]

what are your exchange rates at?

32

[ { "label": "NEGATIVE", "score": 0.9948280453681946 }, { "label": "POSITIVE", "score": 0.005171989090740681 } ]

Can you tell me how I would go about learning where my funds came from?

70

[ { "label": "NEGATIVE", "score": 0.9623265266418457 }, { "label": "POSITIVE", "score": 0.03767353296279907 } ]

What sort of restrictions are there for the disposable cards?

29

[ { "label": "NEGATIVE", "score": 0.9990413784980774 }, { "label": "POSITIVE", "score": 0.0009585735388100147 } ]

Why hasn't my refund appeared on my statement?

51

[ { "label": "NEGATIVE", "score": 0.9986464381217957 }, { "label": "POSITIVE", "score": 0.0013535505859181285 } ]

I have to transfer money over to my mother, and I have tried numerous times and all that keeps happening is error messages.

7

[ { "label": "NEGATIVE", "score": 0.9995212554931641 }, { "label": "POSITIVE", "score": 0.0004787874058820307 } ]

I can't see my refund on my account

51

[ { "label": "NEGATIVE", "score": 0.9985705614089966 }, { "label": "POSITIVE", "score": 0.0014293728163465858 } ]

please delete account

55

[ { "label": "NEGATIVE", "score": 0.999544084072113 }, { "label": "POSITIVE", "score": 0.00045589005458168685 } ]

Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.

47

[ { "label": "NEGATIVE", "score": 0.99922776222229 }, { "label": "POSITIVE", "score": 0.0007722183945588768 } ]