issue_id
stringclasses 867
values | audio
audioduration (s) 0.24
18.7
| speaker_id
stringclasses 58
values | text
stringlengths 1
282
| utt_index
int32 1
72
| channel
int32 1
2
| role
stringclasses 2
values | start_ms
int32 0
132k
| duration_ms
int32 240
18.7k
| intent
stringclasses 8
values | dialog_acts
sequencelengths 1
6
|
---|---|---|---|---|---|---|---|---|---|---|
0002f70f7386445b | 46 | hello this is harper valley national bank | 1 | 2 | agent | 1,669 | 2,670 | replace card | [
"statement_open"
] |
|
0002f70f7386445b | 46 | my name is elizabeth | 2 | 2 | agent | 4,839 | 1,140 | replace card | [
"statement_open"
] |
|
0002f70f7386445b | 46 | how can i help you today | 3 | 2 | agent | 6,469 | 1,230 | replace card | [
"question_general"
] |
|
0002f70f7386445b | 44 | hi | 4 | 1 | caller | 12,890 | 330 | replace card | [
"statement_open"
] |
|
0002f70f7386445b | 44 | my name is patricia brown | 5 | 1 | caller | 13,720 | 1,440 | replace card | [
"statement_open"
] |
|
0002f70f7386445b | 44 | i lost my debit card | 6 | 1 | caller | 17,420 | 960 | replace card | [
"statement_problem"
] |
|
0002f70f7386445b | 44 | can you send me a new one | 7 | 1 | caller | 19,190 | 810 | replace card | [
"statement_problem"
] |
|
0002f70f7386445b | 46 | which card would you like to replace | 8 | 2 | agent | 21,539 | 1,830 | replace card | [
"question_check"
] |
|
0002f70f7386445b | 44 | my | 9 | 1 | caller | 27,820 | 510 | replace card | [
"answer_general"
] |
|
0002f70f7386445b | 44 | debit card | 10 | 1 | caller | 29,120 | 690 | replace card | [
"answer_general"
] |
|
0002f70f7386445b | 46 | can you repeat that please | 11 | 2 | agent | 29,569 | 1,140 | replace card | [
"question_repeat"
] |
|
0002f70f7386445b | 44 | yes | 12 | 1 | caller | 34,090 | 300 | replace card | [
"answer_agree"
] |
|
0002f70f7386445b | 44 | my debit card | 13 | 1 | caller | 34,920 | 1,170 | replace card | [
"answer_general"
] |
|
0002f70f7386445b | 46 | is there anything else i can help you with today | 14 | 2 | agent | 36,139 | 2,400 | replace card | [
"question_general"
] |
|
0002f70f7386445b | 44 | no that was going to be it | 15 | 1 | caller | 42,490 | 1,830 | replace card | [
"answer_dis",
"statement_close"
] |
|
0002f70f7386445b | 46 | thank you for calling have a great day | 16 | 2 | agent | 43,639 | 1,860 | replace card | [
"thanks",
"statement_close"
] |
|
0002f70f7386445b | 44 | bye | 17 | 1 | caller | 48,820 | 420 | replace card | [
"statement_close"
] |
|
0091a706bc604188 | 3 | hello this is harper valley national bank my name is jennifer how can i help you today | 3 | 2 | agent | 2,440 | 4,710 | check balance | [
"question_general",
"statement_open"
] |
|
0091a706bc604188 | 44 | hi my name is elizabeth david i need to check my account balance | 4 | 1 | caller | 10,690 | 4,080 | check balance | [
"statement_open",
"statement_problem"
] |
|
0091a706bc604188 | 3 | alright which one would you like to check | 7 | 2 | agent | 17,640 | 1,500 | check balance | [
"question_check",
"acknowledge"
] |
|
0091a706bc604188 | 44 | my checking account | 8 | 1 | caller | 22,790 | 1,140 | check balance | [
"answer_general"
] |
|
0091a706bc604188 | 3 | alright your balance is a hundred and thirty four dollars | 9 | 2 | agent | 28,140 | 2,730 | check balance | [
"acknowledge",
"answer_general"
] |
|
0091a706bc604188 | 3 | is there anything else i can help you with today | 10 | 2 | agent | 34,740 | 1,770 | check balance | [
"question_general"
] |
|
0091a706bc604188 | 44 | thank you | 11 | 1 | caller | 37,320 | 300 | check balance | [
"thanks"
] |
|
0091a706bc604188 | 44 | that was going to be it | 12 | 1 | caller | 39,820 | 960 | check balance | [
"statement_close"
] |
|
0091a706bc604188 | 3 | alright well thank you very much | 13 | 2 | agent | 40,440 | 2,340 | check balance | [
"thanks",
"statement_close"
] |
|
00d676d7058c49bb | 17 | hello this is happy valley national bank my name is jennifer how can i help you today | 2 | 2 | agent | 1,689 | 5,010 | transfer money | [
"question_general",
"statement_open"
] |
|
00d676d7058c49bb | 60 | hi my name is robert johnson i would like to transfer money between my accounts | 3 | 1 | caller | 7,820 | 4,290 | transfer money | [
"statement_open",
"statement_problem"
] |
|
00d676d7058c49bb | 17 | oh sure i can help you with that | 4 | 2 | agent | 12,989 | 1,530 | transfer money | [
"acknowledge"
] |
|
00d676d7058c49bb | 17 | uh what is the transfer amount | 5 | 2 | agent | 15,019 | 1,710 | transfer money | [
"question_check",
"disfluency"
] |
|
00d676d7058c49bb | 60 | uh the amount is one hundred and thirty five dollars | 6 | 1 | caller | 18,170 | 3,120 | transfer money | [
"answer_general",
"disfluency"
] |
|
00d676d7058c49bb | 17 | okay what is the source of the account | 7 | 2 | agent | 22,519 | 1,980 | transfer money | [
"question_check",
"acknowledge"
] |
|
00d676d7058c49bb | 60 | savings | 8 | 1 | caller | 25,830 | 720 | transfer money | [
"answer_general"
] |
|
00d676d7058c49bb | 17 | and what is the destination account | 9 | 2 | agent | 28,119 | 2,100 | transfer money | [
"question_check"
] |
|
00d676d7058c49bb | 60 | checking | 10 | 1 | caller | 31,420 | 480 | transfer money | [
"answer_general"
] |
|
00d676d7058c49bb | 17 | okay | 11 | 2 | agent | 33,289 | 570 | transfer money | [
"acknowledge"
] |
|
00d676d7058c49bb | 17 | so uh one hundred and thirty five dollars has been transferred from your savings account to your checking account is there anything else i can help you with | 12 | 2 | agent | 35,689 | 9,000 | transfer money | [
"question_general",
"statement_general",
"disfluency"
] |
|
00d676d7058c49bb | 60 | no thank you | 13 | 1 | caller | 45,720 | 690 | transfer money | [
"answer_dis",
"thanks"
] |
|
00d676d7058c49bb | 17 | thank you for calling have a great day | 14 | 2 | agent | 47,589 | 1,740 | transfer money | [
"thanks",
"statement_close"
] |
|
00d676d7058c49bb | 60 | you too bye bye | 15 | 1 | caller | 50,220 | 990 | transfer money | [
"statement_close"
] |
|
00f7dce6fc3849a2 | 44 | hello this is harper valley national bank my name is michael | 1 | 2 | agent | 2,620 | 2,700 | replace card | [
"statement_open"
] |
|
00f7dce6fc3849a2 | 44 | how can i help you today | 2 | 2 | agent | 5,820 | 780 | replace card | [
"question_general"
] |
|
00f7dce6fc3849a2 | 6 | hi my name is linda brown i lost my credit card can you send me a new one | 3 | 1 | caller | 9,390 | 5,160 | replace card | [
"statement_open",
"statement_problem",
"other"
] |
|
00f7dce6fc3849a2 | 44 | which card would you like to apply | 4 | 2 | agent | 16,620 | 1,200 | replace card | [
"question_check"
] |
|
00f7dce6fc3849a2 | 6 | my credit card | 5 | 1 | caller | 22,820 | 780 | replace card | [
"answer_general"
] |
|
00f7dce6fc3849a2 | 44 | alright i've ordered your replacement credit card is there anything else i can help you with today | 6 | 2 | agent | 22,920 | 4,350 | replace card | [
"question_general",
"acknowledge",
"statement_general"
] |
|
00f7dce6fc3849a2 | 6 | no thank you | 7 | 1 | caller | 30,260 | 630 | replace card | [
"answer_dis",
"thanks"
] |
|
00f7dce6fc3849a2 | 44 | thank you for calling and have a great day | 8 | 2 | agent | 30,420 | 1,680 | replace card | [
"thanks",
"statement_close"
] |
|
010d38f5ada54e0d | 53 | hello this is harper valley national bank my name is john how can i help you today | 1 | 2 | agent | 2,019 | 4,680 | check balance | [
"question_general",
"statement_open"
] |
|
010d38f5ada54e0d | 56 | hi my name is james miller i would like to check my account balance | 2 | 1 | caller | 7,760 | 5,010 | check balance | [
"statement_open",
"statement_problem"
] |
|
010d38f5ada54e0d | 53 | of course and which account would you like to check | 3 | 2 | agent | 13,919 | 2,520 | check balance | [
"question_check",
"acknowledge"
] |
|
010d38f5ada54e0d | 56 | my savings account | 4 | 1 | caller | 17,790 | 1,260 | check balance | [
"answer_general"
] |
|
010d38f5ada54e0d | 53 | alright and your savings account balance is a hundred and six dollars is there anything else i can help you with | 5 | 2 | agent | 20,679 | 5,430 | check balance | [
"question_general",
"acknowledge"
] |
|
010d38f5ada54e0d | 56 | no thank you that was it | 6 | 1 | caller | 27,520 | 1,560 | check balance | [
"answer_dis",
"thanks"
] |
|
010d38f5ada54e0d | 53 | thank you for calling you have a great day | 7 | 2 | agent | 30,539 | 1,830 | check balance | [
"thanks",
"statement_close"
] |
|
010d38f5ada54e0d | 56 | you too | 8 | 1 | caller | 34,320 | 450 | check balance | [
"statement_close"
] |
|
010eaccb7a23436f | 57 | hello this is harper valley national bank my name is linda how can i help you today | 3 | 2 | agent | 1,719 | 4,440 | schedule appointment | [
"question_general",
"statement_open"
] |
|
010eaccb7a23436f | 17 | hi my name is linda garcia i would like to schedule an appointment | 4 | 1 | caller | 7,190 | 4,110 | schedule appointment | [
"statement_open",
"statement_problem"
] |
|
010eaccb7a23436f | 57 | what day would you like for your appointment | 10 | 2 | agent | 15,519 | 1,950 | schedule appointment | [
"question_general"
] |
|
010eaccb7a23436f | 17 | monday | 11 | 1 | caller | 18,690 | 570 | schedule appointment | [
"answer_general"
] |
|
010eaccb7a23436f | 57 | monday | 12 | 2 | agent | 19,889 | 480 | schedule appointment | [
"statement_general"
] |
|
010eaccb7a23436f | 57 | and what time would you like for your appointment | 15 | 2 | agent | 24,619 | 2,130 | schedule appointment | [
"question_general"
] |
|
010eaccb7a23436f | 17 | uh eleven a m | 17 | 1 | caller | 28,590 | 1,500 | schedule appointment | [
"answer_general"
] |
|
010eaccb7a23436f | 57 | i have scheduled your appointment for monday at eleven a m | 20 | 2 | agent | 36,529 | 4,050 | schedule appointment | [
"statement_general"
] |
|
010eaccb7a23436f | 57 | is there anything else i can help you with | 22 | 2 | agent | 41,419 | 1,860 | schedule appointment | [
"question_general"
] |
|
010eaccb7a23436f | 17 | uh no all i need for today thank you so much | 23 | 1 | caller | 44,360 | 2,820 | schedule appointment | [
"answer_dis",
"thanks"
] |
|
010eaccb7a23436f | 57 | thank you for calling have a great day | 25 | 2 | agent | 48,919 | 1,800 | schedule appointment | [
"thanks",
"statement_close"
] |
|
010eaccb7a23436f | 17 | you too bye bye | 27 | 1 | caller | 51,690 | 1,050 | schedule appointment | [
"statement_close"
] |
|
010eaccb7a23436f | 57 | bye | 28 | 2 | agent | 54,399 | 240 | schedule appointment | [
"statement_close"
] |
|
0126ffdce48049a9 | 36 | hello this is harper valley national bank my name is mary how can i help you today | 2 | 2 | agent | 1,270 | 3,870 | get branch hours | [
"question_general",
"statement_open"
] |
|
0126ffdce48049a9 | 57 | uh hi mary my name is david jones | 4 | 1 | caller | 9,020 | 3,300 | get branch hours | [
"statement_open",
"disfluency"
] |
|
0126ffdce48049a9 | 36 | how can i help you today | 7 | 2 | agent | 16,880 | 1,110 | get branch hours | [
"question_general"
] |
|
0126ffdce48049a9 | 57 | i wanted to know the local branch hours | 9 | 1 | caller | 21,690 | 2,580 | get branch hours | [
"statement_problem"
] |
|
0126ffdce48049a9 | 36 | the branch hours are nine thirty a m a m to five o'clock p m | 13 | 2 | agent | 28,170 | 3,180 | get branch hours | [
"answer_general"
] |
|
0126ffdce48049a9 | 57 | okay thank you | 16 | 1 | caller | 35,550 | 1,110 | get branch hours | [
"thanks",
"acknowledge"
] |
|
0126ffdce48049a9 | 36 | is there anything else i can help you with | 19 | 2 | agent | 39,170 | 1,410 | get branch hours | [
"question_general"
] |
|
0126ffdce48049a9 | 57 | no that will be all thank you | 22 | 1 | caller | 44,190 | 1,590 | get branch hours | [
"answer_dis",
"thanks",
"statement_close"
] |
|
0126ffdce48049a9 | 36 | thank you for calling have a great day | 23 | 2 | agent | 44,540 | 1,410 | get branch hours | [
"thanks",
"statement_close"
] |
|
020e48edcf0940a4 | 56 | hello this is harper valley national bank my name is michael | 1 | 2 | agent | 1,693 | 4,320 | transfer money | [
"statement_open"
] |
|
020e48edcf0940a4 | 56 | how can i help you today | 2 | 2 | agent | 6,663 | 1,290 | transfer money | [
"question_general"
] |
|
020e48edcf0940a4 | 48 | hi my name is jennifer brown | 4 | 1 | caller | 11,620 | 2,280 | transfer money | [
"statement_open"
] |
|
020e48edcf0940a4 | 48 | i would like to transfer money between my accounts | 5 | 1 | caller | 14,650 | 3,780 | transfer money | [
"answer_general"
] |
|
020e48edcf0940a4 | 56 | okay uhm what is the transfer amount | 6 | 2 | agent | 17,693 | 2,730 | transfer money | [
"question_check",
"acknowledge",
"disfluency"
] |
|
020e48edcf0940a4 | 48 | the amount is one hundred and forty six dollars | 7 | 1 | caller | 24,760 | 3,810 | transfer money | [
"answer_general"
] |
|
020e48edcf0940a4 | 56 | okay | 8 | 2 | agent | 28,593 | 780 | transfer money | [
"acknowledge"
] |
|
020e48edcf0940a4 | 56 | and what is the source account | 9 | 2 | agent | 30,893 | 1,710 | transfer money | [
"question_check"
] |
|
020e48edcf0940a4 | 48 | checking account | 10 | 1 | caller | 37,320 | 930 | transfer money | [
"answer_general"
] |
|
020e48edcf0940a4 | 56 | okay and what is the destination account | 11 | 2 | agent | 37,393 | 2,580 | transfer money | [
"question_check",
"acknowledge"
] |
|
020e48edcf0940a4 | 48 | savings account | 12 | 1 | caller | 44,920 | 930 | transfer money | [
"answer_general"
] |
|
020e48edcf0940a4 | 56 | okay | 13 | 2 | agent | 45,493 | 570 | transfer money | [
"acknowledge"
] |
|
020e48edcf0940a4 | 56 | alright i have one hundred and forty six dollars has been transferred from your checking account to your savings account | 14 | 2 | agent | 46,523 | 8,100 | transfer money | [
"acknowledge",
"statement_general",
"disfluency",
"other"
] |
|
020e48edcf0940a4 | 56 | is there anything else i can help you with | 15 | 2 | agent | 55,893 | 1,680 | transfer money | [
"question_general"
] |
|
020e48edcf0940a4 | 48 | no that's all i needed help with today thank you so much for your help | 16 | 1 | caller | 61,590 | 3,720 | transfer money | [
"answer_dis",
"thanks",
"statement_close"
] |
|
020e48edcf0940a4 | 56 | thank you for calling have a great day | 17 | 2 | agent | 64,063 | 3,270 | transfer money | [
"thanks",
"statement_close"
] |
|
020e48edcf0940a4 | 48 | you too bye bye | 18 | 1 | caller | 70,720 | 1,380 | transfer money | [
"statement_close"
] |
|
020e48edcf0940a4 | 56 | bye | 19 | 2 | agent | 70,693 | 720 | transfer money | [
"statement_close"
] |
|
0224c92b64d144d4 | 29 | hello this is harper valley national bank my name is robert | 1 | 2 | agent | 3,019 | 3,930 | reset password | [
"statement_open"
] |
|
0224c92b64d144d4 | 29 | how can i help you today | 3 | 2 | agent | 8,119 | 1,020 | reset password | [
"question_general"
] |
|
0224c92b64d144d4 | 48 | hi my name is john garcia | 4 | 1 | caller | 10,720 | 2,040 | reset password | [
"statement_open"
] |
|
0224c92b64d144d4 | 48 | i would like to reset my password | 5 | 1 | caller | 13,290 | 2,250 | reset password | [
"statement_problem"
] |
Licensing Information
SLUE-HVB
SLUE-HVB dataset contains a subset of the Gridspace-Stanford Harper Valley speech dataset and the copyright of this subset remains the same with the original license, CC-BY-4.0. See also original license notice (https://github.com/cricketclub/gridspace-stanford-harper-valley/blob/master/LICENSE)
Additionally, we provide dialog act classification annotation and it is covered with the same license as CC-BY-4.0.
SLUE-SQA-5
SLUE-SQA-5 Dataset contains question texts and answer strings (question_text, normalized_question_text, and answer_spans column in .tsv files) from these datasets, * SQuAD1.1 (for questions whose question_id starts with ‘squad-’) * Natural Questions (for questions whose question_id starts with ‘nq-’) * WebQuestions (for questions whose question_id starts with ‘wq-’) * CuratedTREC (for questions whose question_id starts with ‘trec-’) * TriviaQA (for questions whose question_id starts with ‘triviaqa-’) Additionally, we provide audio recordings (.wav files in “question” directories) of these questions.
For questions from TriviaQA (questions whose question_id starts with ‘triviaqa-’), their question texts, answer strings, and audio recordings are licensed with the same Apache License 2.0 as TriviaQA (for more detail, please refer to https://github.com/mandarjoshi90/triviaqa/blob/master/LICENSE). For questions from the other 4 datasets, their question texts, answer strings, and audio recordings are licensed with Creative Commons Attribution-ShareAlike 4.0 International license.
SLUE-SQA-5 also contains a subset of Spoken Wikipedia, including the audios placed in “document” directories and their transcripts (document_text and normalized_document_text column in .tsv files). Additionally, we provide the text-to-speech alignments (.txt files in “word2time” directories).These contents are licensed with the same Creative Commons (CC BY-SA 4.0) license as Spoken Wikipedia.
SLUE-TED
SLUE-TED Dataset contains TED Talk audios along with the associated abstracts and title, which were concatenated to create reference summaries. This corpus is licensed with the same Creative Commons (CC BY–NC–ND 4.0 International) license as TED talks. For further information, please refer to the details provided below.
============================= TED.com
We encourage you to share TED Talks, under our Creative Commons license, or ( CC BY–NC–ND 4.0 International, which means it may be shared under the conditions below: CC: means the type of license rights associated with TED Talks, or Creative Commons BY: means the requirement to include an attribution to TED as the owner of the TED Talk and include a link to the talk, but do not include any other TED branding on your website or platform, or language that may imply an endorsement. NC: means you cannot use TED Talks in any commercial context or to gain any type of revenue, payment or fee from the license sublicense, access or usage of TED Talks in an app of any kind for any advertising, or in exchange for payment of any kind, including in any ad supported content or format. ND: means that no derivative works are permitted so you cannot edit, remix, create, modify or alter the form of the TED Talks in any way. This includes using the TED Talks as the basis for another work, including dubbing, voice-overs, or other translations not authorized by TED. You may not add any more restrictions that we have placed on the TED site content, such as additional legal or technological restrictions on accessing the content.
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