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1
6
fb980cb8c7694f3f
40
what is your address
4
2
agent
21,069
1,050
order checks
[ "question_general" ]
fb980cb8c7694f3f
56
uh my address for sixty nine first street
6
1
caller
25,690
2,610
order checks
[ "answer_general", "disfluency" ]
fb980cb8c7694f3f
56
forest ranch
7
1
caller
29,090
840
order checks
[ "answer_general" ]
fb980cb8c7694f3f
56
oregon
9
1
caller
30,820
540
order checks
[ "answer_general" ]
fb980cb8c7694f3f
56
seven two five o four
11
1
caller
33,790
2,010
order checks
[ "answer_general" ]
fb980cb8c7694f3f
40
a new check book has been sent to your home address
14
2
agent
42,199
2,340
order checks
[ "statement_general" ]
fb980cb8c7694f3f
40
is there anything else i can help you with
15
2
agent
45,999
1,350
order checks
[ "question_general" ]
fb980cb8c7694f3f
56
no thank you that was it
16
1
caller
52,190
1,560
order checks
[ "answer_dis", "thanks", "statement_close" ]
fb980cb8c7694f3f
40
thank you for calling have a great day
17
2
agent
53,239
2,010
order checks
[ "thanks", "statement_close" ]
fb980cb8c7694f3f
56
you too
18
1
caller
58,320
420
order checks
[ "statement_close" ]
fbac1228c6e94fa0
0
hello this is harper valley national bank my name is john how can i help you today
1
2
agent
4,320
4,170
get branch hours
[ "question_general", "statement_open" ]
fbac1228c6e94fa0
22
hi my name is elizabeth miller
2
1
caller
11,710
2,010
get branch hours
[ "statement_open" ]
fbac1228c6e94fa0
22
what are the local branch hours
3
1
caller
14,370
1,920
get branch hours
[ "statement_problem" ]
fbac1228c6e94fa0
0
the branch hours are nine thirty a m until five p m
4
2
agent
20,550
3,390
get branch hours
[ "answer_general" ]
fbac1228c6e94fa0
22
thank you
6
1
caller
27,290
510
get branch hours
[ "thanks" ]
fbac1228c6e94fa0
0
is there anything else i can help you with
7
2
agent
25,520
1,650
get branch hours
[ "question_general" ]
fbac1228c6e94fa0
22
no
8
1
caller
29,990
1,020
get branch hours
[ "answer_dis", "other" ]
fbac1228c6e94fa0
0
thank you for calling have a great day
10
2
agent
31,150
1,440
get branch hours
[ "thanks", "statement_close" ]
fbf35114ccb44ace
39
hello this is harper valley national bank my name is james how can i help you today
1
2
agent
4,750
4,500
get branch hours
[ "question_general", "statement_open" ]
fbf35114ccb44ace
46
hi
2
1
caller
12,890
540
get branch hours
[ "statement_open" ]
fbf35114ccb44ace
46
my name is robert
3
1
caller
14,090
2,070
get branch hours
[ "statement_open" ]
fbf35114ccb44ace
46
what are the local branch hours
4
1
caller
17,090
1,710
get branch hours
[ "statement_problem" ]
fbf35114ccb44ace
39
okay one second
5
2
agent
19,090
1,050
get branch hours
[ "acknowledge" ]
fbf35114ccb44ace
39
okay the local branch hours are nine thirty a m to five o'clock p m
7
2
agent
29,520
4,590
get branch hours
[ "answer_general" ]
fbf35114ccb44ace
39
is there anything else i can help you with today
8
2
agent
36,560
1,500
get branch hours
[ "question_general" ]
fbf35114ccb44ace
46
no that'll be all thank you so much
9
1
caller
40,890
2,190
get branch hours
[ "answer_dis", "thanks" ]
fbf35114ccb44ace
39
alright thank you have a great day
10
2
agent
42,390
1,350
get branch hours
[ "acknowledge", "statement_close" ]
fdea24591f314af0
56
hello this is harper valid national bank my name is david
1
2
agent
2,239
4,200
transfer money
[ "statement_open" ]
fdea24591f314af0
56
how can i help you today
2
2
agent
6,939
1,350
transfer money
[ "question_general", "statement_open" ]
fdea24591f314af0
41
hi my name is mary rodriguez and i would like to transfer money between my accounts
3
1
caller
11,810
5,040
transfer money
[ "answer_general", "statement_open", "statement_problem" ]
fdea24591f314af0
56
what is the transfer amount
4
2
agent
16,889
1,620
transfer money
[ "question_check" ]
fdea24591f314af0
41
the amount is a hundred and twenty nine dollars
5
1
caller
22,320
2,820
transfer money
[ "answer_general" ]
fdea24591f314af0
56
what is the source account
6
2
agent
26,869
1,320
transfer money
[ "question_check" ]
fdea24591f314af0
41
i would like to transfer from my checking account to my savings account
7
1
caller
32,020
4,530
transfer money
[ "answer_general" ]
fdea24591f314af0
56
can you repeat what is the destination account
8
2
agent
35,869
2,550
transfer money
[ "question_repeat" ]
fdea24591f314af0
41
um my checking account
9
1
caller
42,590
1,980
transfer money
[ "answer_general", "disfluency" ]
fdea24591f314af0
56
i'm sorry what was the source account
10
2
agent
48,769
2,370
transfer money
[ "question_check", "question_repeat", "apology" ]
fdea24591f314af0
41
the source account was my checking account and the destinations is my saving
12
1
caller
56,420
4,350
transfer money
[ "answer_general" ]
fdea24591f314af0
56
uh your
13
2
agent
64,469
720
transfer money
[ "disfluency" ]
fdea24591f314af0
56
one hundred and twenty nine dollars has been transferred from your checking account to your savings account
15
2
agent
66,139
4,830
transfer money
[ "statement_general" ]
fdea24591f314af0
56
is there anything else i can help you with
16
2
agent
71,969
1,740
transfer money
[ "question_general", "statement_close" ]
fdea24591f314af0
41
nope that's all
17
1
caller
77,190
960
transfer money
[ "answer_dis", "statement_close" ]
fdea24591f314af0
56
thank you for calling have a great day
18
2
agent
77,969
2,220
transfer money
[ "thanks", "statement_close" ]
fdea24591f314af0
41
you too bye
19
1
caller
83,120
930
transfer money
[ "acknowledge", "statement_close" ]