asapp/slue-phase-2 · Datasets at Hugging Face

issue_id stringclasses 867 values	speaker_id stringclasses 58 values	text stringlengths 1 282	utt_index int32 1 72	channel int32 1 2	role stringclasses 2 values	start_ms int32 0 132k	duration_ms int32 240 18.7k	intent stringclasses 8 values	dialog_acts sequencelengths 1 6
0224c92b64d144d4	29	alright	7	2	agent	18,049	600	reset password	[ "acknowledge" ]
0224c92b64d144d4	29	and what is your phone number	9	2	agent	20,019	1,950	reset password	[ "question_check" ]
0224c92b64d144d4	48	my phone number is two four five	11	1	caller	23,420	3,060	reset password	[ "answer_general" ]
0224c92b64d144d4	48	four nine six	12	1	caller	27,220	1,350	reset password	[ "answer_general" ]
0224c92b64d144d4	48	nine eight six three	13	1	caller	29,120	2,040	reset password	[ "answer_general" ]
0224c92b64d144d4	29	okay that password reset link has been sent to your phone	14	2	agent	40,419	4,140	reset password	[ "acknowledge", "statement_general" ]
0224c92b64d144d4	29	is there anything else i can help you with	15	2	agent	45,459	2,370	reset password	[ "question_general" ]
0224c92b64d144d4	48	no that's all that i need for today thank you very much for your help	17	1	caller	48,990	3,510	reset password	[ "answer_dis", "thanks" ]
0224c92b64d144d4	29	alright thank you for calling have a great day	18	2	agent	54,279	2,160	reset password	[ "thanks", "acknowledge", "statement_close" ]
0224c92b64d144d4	48	you too bye bye	20	1	caller	57,370	1,320	reset password	[ "statement_close" ]
02b03e407894474b	54	hello this is harper valley national bank my name is michael how can i help you today	2	2	agent	3,218	4,230	replace card	[ "question_general", "statement_open" ]
02b03e407894474b	43	hi my name is robert davis	4	1	caller	9,250	2,820	replace card	[ "statement_open" ]
02b03e407894474b	43	i lost my credit card can you send me a new one	5	1	caller	13,750	2,700	replace card	[ "statement_problem" ]
02b03e407894474b	54	sure	6	2	agent	19,618	480	replace card	[ "answer_agree" ]
02b03e407894474b	54	which card would you like to replace	7	2	agent	20,588	1,530	replace card	[ "question_check" ]
02b03e407894474b	43	my credit card	8	1	caller	24,020	1,260	replace card	[ "answer_general" ]
02b03e407894474b	54	okay	10	2	agent	27,658	630	replace card	[ "acknowledge" ]
02b03e407894474b	54	i have ordered your replacement card	13	2	agent	30,618	1,740	replace card	[ "statement_general" ]
02b03e407894474b	54	is there anything else i can help you with	14	2	agent	33,018	1,560	replace card	[ "question_general" ]
02b03e407894474b	43	no that's it thank you	15	1	caller	35,820	1,590	replace card	[ "answer_dis", "thanks", "statement_close" ]
02b03e407894474b	54	alright thank you for calling have a great day	16	2	agent	39,518	2,130	replace card	[ "thanks", "acknowledge", "statement_close" ]
02b03e407894474b	43	you too	17	1	caller	42,820	510	replace card	[ "statement_close" ]
02e41649e7c441fd	9	hello this is harper valley national bank my name is robert how can i help you today	2	2	agent	2,597	4,860	order checks	[ "question_general", "statement_open" ]
02e41649e7c441fd	22	hi my name is jennifer williams	3	1	caller	11,620	2,250	order checks	[ "statement_open" ]
02e41649e7c441fd	22	and um	4	1	caller	15,120	900	order checks	[ "disfluency" ]
02e41649e7c441fd	22	i need a new checkbook	5	1	caller	16,790	1,410	order checks	[ "statement_problem" ]
02e41649e7c441fd	9	sure i'd be happy to help you with that and what is your address	6	2	agent	19,507	2,970	order checks	[ "question_check", "acknowledge" ]
02e41649e7c441fd	22	my address is zero zero one	7	1	caller	25,980	4,080	order checks	[ "answer_general" ]
02e41649e7c441fd	22	main that's m a i n	9	1	caller	32,590	2,460	order checks	[ "statement_general" ]
02e41649e7c441fd	9	okay	10	2	agent	33,777	870	order checks	[ "acknowledge" ]
02e41649e7c441fd	22	street	11	1	caller	36,290	750	order checks	[ "statement_general" ]
02e41649e7c441fd	22	and that's in forest ranch	12	1	caller	39,420	2,370	order checks	[ "statement_general" ]
02e41649e7c441fd	22	california	13	1	caller	43,290	990	order checks	[ "statement_general" ]
02e41649e7c441fd	22	and the zip code is seven zero zero	14	1	caller	46,220	3,780	order checks	[ "statement_general" ]
02e41649e7c441fd	22	two three	15	1	caller	50,790	1,410	order checks	[ "statement_general" ]
02e41649e7c441fd	9	i got everything up until california can you repeat that zip code again please	17	2	agent	53,807	3,720	order checks	[ "question_repeat", "statement_general" ]
02e41649e7c441fd	22	sure i'm sorry it's seven	18	1	caller	60,320	1,620	order checks	[ "apology", "acknowledge", "statement_general" ]
02e41649e7c441fd	22	zero	19	1	caller	62,650	810	order checks	[ "statement_general" ]
02e41649e7c441fd	22	zero	20	1	caller	64,020	720	order checks	[ "statement_general" ]
02e41649e7c441fd	22	two	21	1	caller	65,420	510	order checks	[ "statement_general" ]
02e41649e7c441fd	22	three	22	1	caller	66,790	390	order checks	[ "statement_general" ]
02e41649e7c441fd	9	alright a new checkbook has been sent to your home address	23	2	agent	67,907	2,910	order checks	[ "acknowledge", "statement_general" ]
02e41649e7c441fd	9	is there anything else i can help you with	24	2	agent	71,507	1,500	order checks	[ "question_general" ]
02e41649e7c441fd	22	no that'll be all thank you very much	25	1	caller	76,220	2,160	order checks	[ "answer_dis", "thanks" ]
02e41649e7c441fd	9	thank you for calling have a great day	26	2	agent	77,267	1,440	order checks	[ "thanks", "statement_close" ]
02e41649e7c441fd	22	you too bye	27	1	caller	81,790	1,050	order checks	[ "statement_close" ]
02fd023b18d246d0	24	hello this is harper valley national bank my name is mary how can i help you today	1	2	agent	3,820	4,890	order checks	[ "question_general", "statement_open" ]
02fd023b18d246d0	21	hello i need a new checkbook	2	1	caller	10,319	1,680	order checks	[ "statement_open", "statement_problem" ]
02fd023b18d246d0	24	what is your address	3	2	agent	15,280	1,170	order checks	[ "question_check" ]
02fd023b18d246d0	21	nine ten first street	4	1	caller	18,689	1,440	order checks	[ "answer_general" ]
02fd023b18d246d0	21	forrest ranch california	5	1	caller	21,089	1,530	order checks	[ "answer_general" ]
02fd023b18d246d0	21	seven eight three eleven	6	1	caller	23,959	1,800	order checks	[ "answer_general" ]
02fd023b18d246d0	21	uh nine ten first street forest ranch california seven eight three eleven	8	1	caller	28,219	5,310	order checks	[ "answer_general", "disfluency" ]
02fd023b18d246d0	24	okay thank you	9	2	agent	35,370	960	order checks	[ "thanks", "acknowledge" ]
02fd023b18d246d0	21	thank you so much	10	1	caller	37,519	750	order checks	[ "thanks" ]
02fd023b18d246d0	24	a new check book has been sent to your home address is there anything else i can help you with	11	2	agent	39,080	4,020	order checks	[ "question_general", "statement_general" ]
02fd023b18d246d0	21	that's all have a great day	12	1	caller	44,329	1,020	order checks	[ "statement_close" ]
02fd023b18d246d0	24	thank you you too have a good day bye	13	2	agent	46,320	2,250	order checks	[ "thanks", "statement_close" ]
0317f95f3d7441c5	22	hello this is harper valley national bank my name is linda	1	2	agent	1,669	3,030	check balance	[ "statement_open" ]
0317f95f3d7441c5	22	how can i help you today	2	2	agent	5,269	960	check balance	[ "question_general" ]
0317f95f3d7441c5	3	hi my name is james smith	3	1	caller	9,319	1,650	check balance	[ "statement_open" ]
0317f95f3d7441c5	3	i wou i need to check my account balance	4	1	caller	12,420	2,910	check balance	[ "statement_problem", "disfluency" ]
0317f95f3d7441c5	22	which account would you like to check	5	2	agent	17,739	1,380	check balance	[ "question_check" ]
0317f95f3d7441c5	3	my savings account	7	1	caller	22,320	960	check balance	[ "answer_general" ]
0317f95f3d7441c5	22	your savings account balance is one hundred and twenty eight dollars	8	2	agent	36,039	3,990	check balance	[ "answer_general" ]
0317f95f3d7441c5	3	alright thank you	9	1	caller	43,620	870	check balance	[ "thanks", "acknowledge" ]
0317f95f3d7441c5	22	you're welcome	11	2	agent	44,739	600	check balance	[ "acknowledge" ]
0317f95f3d7441c5	22	is there anything else i can help you with	12	2	agent	45,869	1,500	check balance	[ "question_general" ]
0317f95f3d7441c5	3	no that'll be all	13	1	caller	50,720	870	check balance	[ "answer_dis", "statement_close" ]
0317f95f3d7441c5	22	thank you for calling have a great day	14	2	agent	50,659	1,560	check balance	[ "thanks", "statement_close" ]
0317f95f3d7441c5	3	you too	15	1	caller	56,120	450	check balance	[ "thanks" ]
035edd1d09c1433e	28	hello this is harper valley national bank my name is david how can i help you today	1	2	agent	1,720	4,290	check balance	[ "question_general", "statement_open" ]
035edd1d09c1433e	38	oh i just need to check my account balance please	2	1	caller	10,980	2,730	check balance	[ "statement_problem" ]
035edd1d09c1433e	28	like which account would you like to check	4	2	agent	16,810	2,160	check balance	[ "question_check" ]
035edd1d09c1433e	38	my checking account oh i'm sorry no my savings account my savings	7	1	caller	23,290	3,720	check balance	[ "answer_general", "disfluency" ]
035edd1d09c1433e	28	your savings account balance is seventy one dollars	8	2	agent	31,420	3,450	check balance	[ "answer_general" ]
035edd1d09c1433e	38	seventy one okay perfect that's that's great okay thank you so much	9	1	caller	39,570	5,100	check balance	[ "thanks", "acknowledge" ]
035edd1d09c1433e	28	is there anything else i can help you with	12	2	agent	43,620	1,290	check balance	[ "question_general" ]
035edd1d09c1433e	38	uhm no i don't think so i think that's it you've been very helpful	14	1	caller	49,290	3,270	check balance	[ "answer_dis", "thanks", "statement_close" ]
035edd1d09c1433e	28	thank you for calling have a great day	16	2	agent	51,580	1,590	check balance	[ "thanks", "statement_close" ]
035edd1d09c1433e	38	you too bye bye	18	1	caller	57,420	1,020	check balance	[ "statement_close" ]
0377245f73a54480	8	hello this is harper valley national bank my name is mary how can i help you today	1	2	agent	2,120	4,170	transfer money	[ "question_general", "statement_open" ]
0377245f73a54480	28	hi my name is elizabeth garcia i would like to transfer money between my accounts	2	1	caller	9,490	5,040	transfer money	[ "statement_open", "statement_problem" ]
0377245f73a54480	8	what is the transfer amount	3	2	agent	15,320	2,040	transfer money	[ "question_check" ]
0377245f73a54480	28	eighty six dollars	4	1	caller	20,500	1,500	transfer money	[ "answer_general" ]
0377245f73a54480	8	what is the source account	5	2	agent	22,490	930	transfer money	[ "question_check" ]
0377245f73a54480	28	um from my checking account	6	1	caller	26,710	1,500	transfer money	[ "answer_general", "disfluency" ]
0377245f73a54480	8	what is the destination account	7	2	agent	28,490	1,380	transfer money	[ "question_check" ]
0377245f73a54480	28	to my savings account	8	1	caller	32,920	1,380	transfer money	[ "answer_general", "other" ]
0377245f73a54480	8	eighty six dollars has been transferred from your checking account to your savings account	9	2	agent	37,410	3,690	transfer money	[ "statement_general" ]
0377245f73a54480	8	is there anything else i can help you with	10	2	agent	41,620	1,380	transfer money	[ "question_general" ]
0377245f73a54480	28	no that'll be it thank you	11	1	caller	46,120	1,440	transfer money	[ "answer_dis", "thanks" ]
0377245f73a54480	8	thank you for calling have a great day	12	2	agent	46,720	1,650	transfer money	[ "thanks", "statement_close" ]
0395f6997a8e4836	39	hello this is harper valley national bank my name is michael how can i help you today	1	2	agent	2,449	4,110	transfer money	[ "question_general", "statement_open" ]
0395f6997a8e4836	28	hi	2	1	caller	7,520	600	transfer money	[ "statement_open" ]
0395f6997a8e4836	28	my name is david johnson i would like to transfer money between my accounts	3	1	caller	8,590	6,000	transfer money	[ "answer_general", "statement_open", "statement_problem" ]
0395f6997a8e4836	39	okay one second	4	2	agent	18,599	1,320	transfer money	[ "acknowledge", "statement_instruct", "disfluency" ]
0395f6997a8e4836	39	one second let me pull this up	7	2	agent	26,819	1,440	transfer money	[ "acknowledge", "statement_general", "self" ]
0395f6997a8e4836	39	okay now what is the transfer amount	8	2	agent	29,599	2,100	transfer money	[ "question_check", "acknowledge" ]
0395f6997a8e4836	28	the amount is one hundred twenty two dollars	9	1	caller	32,820	3,390	transfer money	[ "answer_general" ]

0224c92b64d144d4

29

alright

7

2

agent

18,049

600

reset password

[ "acknowledge" ]

0224c92b64d144d4

29

and what is your phone number

9

2

agent

20,019

1,950

reset password

[ "question_check" ]

0224c92b64d144d4

48

my phone number is two four five

11

1

caller

23,420

3,060

reset password

[ "answer_general" ]

0224c92b64d144d4

48

four nine six

12

1

caller

27,220

1,350

reset password

[ "answer_general" ]

0224c92b64d144d4

48

nine eight six three

13

1

caller

29,120

2,040

reset password

[ "answer_general" ]

0224c92b64d144d4

29

okay that password reset link has been sent to your phone

14

2

agent

40,419

4,140

reset password

[ "acknowledge", "statement_general" ]

0224c92b64d144d4

29

is there anything else i can help you with

15

2

agent

45,459

2,370

reset password

[ "question_general" ]

0224c92b64d144d4

48

no that's all that i need for today thank you very much for your help

17

1

caller

48,990

3,510

reset password

[ "answer_dis", "thanks" ]

0224c92b64d144d4

29

alright thank you for calling have a great day

18

2

agent

54,279

2,160

reset password

[ "thanks", "acknowledge", "statement_close" ]

0224c92b64d144d4

48

you too bye bye

20

1

caller

57,370

1,320

reset password

[ "statement_close" ]

02b03e407894474b

54

hello this is harper valley national bank my name is michael how can i help you today

2

agent

3,218

4,230

replace card

[ "question_general", "statement_open" ]

02b03e407894474b

43

hi my name is robert davis

4

1

caller

9,250

2,820

replace card

[ "statement_open" ]

02b03e407894474b

43

i lost my credit card can you send me a new one

5

1

caller

13,750

2,700

replace card

[ "statement_problem" ]

02b03e407894474b

54

sure

6

2

agent

19,618

480

replace card

[ "answer_agree" ]

02b03e407894474b

54

which card would you like to replace

7

2

agent

20,588

1,530

replace card

[ "question_check" ]

02b03e407894474b

43

my credit card

8

1

caller

24,020

1,260

replace card

[ "answer_general" ]

02b03e407894474b

54

okay

10

2

agent

27,658

630

replace card

[ "acknowledge" ]

02b03e407894474b

54

i have ordered your replacement card

13

2

agent

30,618

1,740

replace card

[ "statement_general" ]

02b03e407894474b

54

is there anything else i can help you with

14

2

agent

33,018

1,560

replace card

[ "question_general" ]

02b03e407894474b

43

no that's it thank you

15

1

caller

35,820

1,590

replace card

[ "answer_dis", "thanks", "statement_close" ]

02b03e407894474b

54

alright thank you for calling have a great day

16

2

agent

39,518

2,130

replace card

[ "thanks", "acknowledge", "statement_close" ]

02b03e407894474b

43

you too

17

1

caller

42,820

510

replace card

[ "statement_close" ]

02e41649e7c441fd

9

hello this is harper valley national bank my name is robert how can i help you today

2

agent

2,597

4,860

order checks

[ "question_general", "statement_open" ]

02e41649e7c441fd

22

hi my name is jennifer williams

3

1

caller

11,620

2,250

order checks

[ "statement_open" ]

02e41649e7c441fd

22

and um

4

1

caller

15,120

900

order checks

[ "disfluency" ]

02e41649e7c441fd

22

i need a new checkbook

5

1

caller

16,790

1,410

order checks

[ "statement_problem" ]

02e41649e7c441fd

9

sure i'd be happy to help you with that and what is your address

6

2

agent

19,507

2,970

order checks

[ "question_check", "acknowledge" ]

02e41649e7c441fd

22

my address is zero zero one

7

1

caller

25,980

4,080

order checks

[ "answer_general" ]

02e41649e7c441fd

22

main that's m a i n

9

1

caller

32,590

2,460

order checks

[ "statement_general" ]

02e41649e7c441fd

9

okay

10

2

agent

33,777

870

order checks

[ "acknowledge" ]

02e41649e7c441fd

22

street

11

1

caller

36,290

750

order checks

[ "statement_general" ]

02e41649e7c441fd

22

and that's in forest ranch

12

1

caller

39,420

2,370

order checks

[ "statement_general" ]

02e41649e7c441fd

22

california

13

1

caller

43,290

990

order checks

[ "statement_general" ]

02e41649e7c441fd

22

and the zip code is seven zero zero

14

1

caller

46,220

3,780

order checks

[ "statement_general" ]

02e41649e7c441fd

22

two three

15

1

caller

50,790

1,410

order checks

[ "statement_general" ]

02e41649e7c441fd

9

i got everything up until california can you repeat that zip code again please

17

2

agent

53,807

3,720

order checks

[ "question_repeat", "statement_general" ]

02e41649e7c441fd

22

sure i'm sorry it's seven

18

1

caller

60,320

1,620

order checks

[ "apology", "acknowledge", "statement_general" ]

02e41649e7c441fd

22

zero

19

1

caller

62,650

810

order checks

[ "statement_general" ]

02e41649e7c441fd

22

zero

20

1

caller

64,020

720

order checks

[ "statement_general" ]

02e41649e7c441fd

22

two

21

1

caller

65,420

510

order checks

[ "statement_general" ]

02e41649e7c441fd

22

three

22

1

caller

66,790

390

order checks

[ "statement_general" ]

02e41649e7c441fd

9

alright a new checkbook has been sent to your home address

23

2

agent

67,907

2,910

order checks

[ "acknowledge", "statement_general" ]

02e41649e7c441fd

9

is there anything else i can help you with

24

2

agent

71,507

1,500

order checks

[ "question_general" ]

02e41649e7c441fd

22

no that'll be all thank you very much

25

1

caller

76,220

2,160

order checks

[ "answer_dis", "thanks" ]

02e41649e7c441fd

9

thank you for calling have a great day

26

2

agent

77,267

1,440

order checks

[ "thanks", "statement_close" ]

02e41649e7c441fd

22

you too bye

27

1

caller

81,790

1,050

order checks

[ "statement_close" ]

02fd023b18d246d0

24

hello this is harper valley national bank my name is mary how can i help you today

1

2

agent

3,820

4,890

order checks

[ "question_general", "statement_open" ]

02fd023b18d246d0

21

hello i need a new checkbook

2

1

caller

10,319

1,680

order checks

[ "statement_open", "statement_problem" ]

02fd023b18d246d0

24

what is your address

3

2

agent

15,280

1,170

order checks

[ "question_check" ]

02fd023b18d246d0

21

nine ten first street

4

1

caller

18,689

1,440

order checks

[ "answer_general" ]

02fd023b18d246d0

21

forrest ranch california

5

1

caller

21,089

1,530

order checks

[ "answer_general" ]

02fd023b18d246d0

21

seven eight three eleven

6

1

caller

23,959

1,800

order checks

[ "answer_general" ]

02fd023b18d246d0

21

uh nine ten first street forest ranch california seven eight three eleven

8

1

caller

28,219

5,310

order checks

[ "answer_general", "disfluency" ]

02fd023b18d246d0

24

okay thank you

9

2

agent

35,370

960

order checks

[ "thanks", "acknowledge" ]

02fd023b18d246d0

21

thank you so much

10

1

caller

37,519

750

order checks

[ "thanks" ]

02fd023b18d246d0

24

a new check book has been sent to your home address is there anything else i can help you with

11

2

agent

39,080

4,020

order checks

[ "question_general", "statement_general" ]

02fd023b18d246d0

21

that's all have a great day

12

1

caller

44,329

1,020

order checks

[ "statement_close" ]

02fd023b18d246d0

24

thank you you too have a good day bye

13

2

agent

46,320

2,250

order checks

[ "thanks", "statement_close" ]

0317f95f3d7441c5

22

hello this is harper valley national bank my name is linda

1

2

agent

1,669

3,030

check balance

[ "statement_open" ]

0317f95f3d7441c5

22

how can i help you today

2

agent

5,269

960

check balance

[ "question_general" ]

0317f95f3d7441c5

3

hi my name is james smith

3

1

caller

9,319

1,650

check balance

[ "statement_open" ]

0317f95f3d7441c5

3

i wou i need to check my account balance

4

1

caller

12,420

2,910

check balance

[ "statement_problem", "disfluency" ]

0317f95f3d7441c5

22

which account would you like to check

5

2

agent

17,739

1,380

check balance

[ "question_check" ]

0317f95f3d7441c5

3

my savings account

7

1

caller

22,320

960

check balance

[ "answer_general" ]

0317f95f3d7441c5

22

your savings account balance is one hundred and twenty eight dollars

8

2

agent

36,039

3,990

check balance

[ "answer_general" ]

0317f95f3d7441c5

3

alright thank you

9

1

caller

43,620

870

check balance

[ "thanks", "acknowledge" ]

0317f95f3d7441c5

22

you're welcome

11

2

agent

44,739

600

check balance

[ "acknowledge" ]

0317f95f3d7441c5

22

is there anything else i can help you with

12

2

agent

45,869

1,500

check balance

[ "question_general" ]

0317f95f3d7441c5

3

no that'll be all

13

1

caller

50,720

870

check balance

[ "answer_dis", "statement_close" ]

0317f95f3d7441c5

22

thank you for calling have a great day

14

2

agent

50,659

1,560

check balance

[ "thanks", "statement_close" ]

0317f95f3d7441c5

3

you too

15

1

caller

56,120

450

check balance

[ "thanks" ]

035edd1d09c1433e

28

hello this is harper valley national bank my name is david how can i help you today

1

2

agent

1,720

4,290

check balance

[ "question_general", "statement_open" ]

035edd1d09c1433e

38

oh i just need to check my account balance please

2

1

caller

10,980

2,730

check balance

[ "statement_problem" ]

035edd1d09c1433e

28

like which account would you like to check

4

2

agent

16,810

2,160

check balance

[ "question_check" ]

035edd1d09c1433e

38

my checking account oh i'm sorry no my savings account my savings

7

1

caller

23,290

3,720

check balance

[ "answer_general", "disfluency" ]

035edd1d09c1433e

28

your savings account balance is seventy one dollars

8

2

agent

31,420

3,450

check balance

[ "answer_general" ]

035edd1d09c1433e

38

seventy one okay perfect that's that's great okay thank you so much

9

1

caller

39,570

5,100

check balance

[ "thanks", "acknowledge" ]

035edd1d09c1433e

28

is there anything else i can help you with

12

2

agent

43,620

1,290

check balance

[ "question_general" ]

035edd1d09c1433e

38

uhm no i don't think so i think that's it you've been very helpful

14

1

caller

49,290

3,270

check balance

[ "answer_dis", "thanks", "statement_close" ]

035edd1d09c1433e

28

thank you for calling have a great day

16

2

agent

51,580

1,590

check balance

[ "thanks", "statement_close" ]

035edd1d09c1433e

38

you too bye bye

18

1

caller

57,420

1,020

check balance

[ "statement_close" ]

0377245f73a54480

8

hello this is harper valley national bank my name is mary how can i help you today

1

2

agent

2,120

4,170

transfer money

[ "question_general", "statement_open" ]

0377245f73a54480

28

hi my name is elizabeth garcia i would like to transfer money between my accounts

2

1

caller

9,490

5,040

transfer money

[ "statement_open", "statement_problem" ]

0377245f73a54480

8

what is the transfer amount

3

2

agent

15,320

2,040

transfer money

[ "question_check" ]

0377245f73a54480

28

eighty six dollars

4

1

caller

20,500

1,500

transfer money

[ "answer_general" ]

0377245f73a54480

8

what is the source account

5

2

agent

22,490

930

transfer money

[ "question_check" ]

0377245f73a54480

28

um from my checking account

6

1

caller

26,710

1,500

transfer money

[ "answer_general", "disfluency" ]

0377245f73a54480

8

what is the destination account

7

2

agent

28,490

1,380

transfer money

[ "question_check" ]

0377245f73a54480

28

to my savings account

8

1

caller

32,920

1,380

transfer money

[ "answer_general", "other" ]

0377245f73a54480

8

eighty six dollars has been transferred from your checking account to your savings account

9

2

agent

37,410

3,690

transfer money

[ "statement_general" ]

0377245f73a54480

8

is there anything else i can help you with

10

2

agent

41,620

1,380

transfer money

[ "question_general" ]

0377245f73a54480

28

no that'll be it thank you

11

1

caller

46,120

1,440

transfer money

[ "answer_dis", "thanks" ]

0377245f73a54480

8

thank you for calling have a great day

12

2

agent

46,720

1,650

transfer money

[ "thanks", "statement_close" ]

0395f6997a8e4836

39

hello this is harper valley national bank my name is michael how can i help you today

1

2

agent

2,449

4,110

transfer money

[ "question_general", "statement_open" ]

0395f6997a8e4836

28

hi

2

1

caller

7,520

600

transfer money

[ "statement_open" ]

0395f6997a8e4836

28

my name is david johnson i would like to transfer money between my accounts

3

1

caller

8,590

6,000

transfer money

[ "answer_general", "statement_open", "statement_problem" ]

0395f6997a8e4836

39

okay one second

4

2

agent

18,599

1,320

transfer money

[ "acknowledge", "statement_instruct", "disfluency" ]

0395f6997a8e4836

39

one second let me pull this up

7

2

agent

26,819

1,440

transfer money

[ "acknowledge", "statement_general", "self" ]

0395f6997a8e4836

39

okay now what is the transfer amount

8

2

agent

29,599

2,100

transfer money

[ "question_check", "acknowledge" ]

0395f6997a8e4836

28

the amount is one hundred twenty two dollars

9

1

caller

32,820

3,390

transfer money

[ "answer_general" ]