# EDGAR Filing Document

**Accession Number:** 0001066194
**File Stem:** 0001066194-25-000008
**Filing Date:** 2025-9
**Character Count:** 32198
**Document Hash:** 710f29c7b04613b811a0977ec073f9e4
**Contains OCR:** False
**Source Format:** 

## Filing Content

## Filing Summary
**0001066194-25-000008.hdr.sgml**: 20250904

**ACCESSION NUMBER**: 0001066194-25-000008

**CONFORMED SUBMISSION TYPE**: 8-K

**PUBLIC DOCUMENT COUNT**: 13

**CONFORMED PERIOD OF REPORT**: 20250904

**ITEM INFORMATION**: Results of Operations and Financial Condition

**ITEM INFORMATION**: Financial Statements and Exhibits

**FILED AS OF DATE**: 20250904

**DATE AS OF CHANGE**: 20250904

**FILER**: 

**COMPANY DATA:**
- **COMPANY CONFORMED NAME:** EGAIN Corp
- **CENTRAL INDEX KEY:** 0001066194
- **STANDARD INDUSTRIAL CLASSIFICATION:** SERVICES-PREPACKAGED SOFTWARE [7372]
- **ORGANIZATION NAME:** 06 Technology
- **EIN:** 770466366
- **STATE OF INCORPORATION:** DE
- **FISCAL YEAR END:** 0630

**FILING VALUES:**
- **FORM TYPE:** 8-K
- **SEC ACT:** 1934 Act
- **SEC FILE NUMBER:** 001-35314
- **FILM NUMBER:** 251293351

**BUSINESS ADDRESS:**
- **STREET 1:** 1252 BORREGAS AVENUE
- **CITY:** SUNNYVALE
- **STATE:** CA
- **ZIP:** 94089
- **BUSINESS PHONE:** 6502307500

**MAIL ADDRESS:**
- **STREET 1:** 1252 BORREGAS AVENUE
- **CITY:** SUNNYVALE
- **STATE:** CA
- **ZIP:** 94089

**FORMER COMPANY:**
- **FORMER CONFORMED NAME:** EGAIN COMMUNICATIONS CORP
- **DATE OF NAME CHANGE:** 19990709

?xml version='1.0' encoding='ASCII'?

**UNITED STATES**

**SECURITIES AND EXCHANGE COMMISSION**

Washington, D.C. 20549

**FORM 8-K**

**CURRENT REPORT**

Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

**Date of Report: September 4, 2025**

(Date of earliest event reported)

**eGain Corporation**

(Exact name of registrant as specified in its charter)

---

| | | |
|:---|:---|:---|
| &nbsp;&nbsp;**Delaware** | &nbsp;&nbsp;**001-35314** | &nbsp;&nbsp;**77-0466366** |
| &nbsp;&nbsp;(State or other jurisdiction | &nbsp;&nbsp;(Commission | &nbsp;&nbsp;(I.R.S. Employer |
| &nbsp;&nbsp;of incorporation) | &nbsp;&nbsp;File Number) | &nbsp;&nbsp;Identification No.) |

---

**1252 Borregas Avenue, Sunnyvale, California 94089**

(Address of principal executive offices, including zip code)

**(408) 636-4500**

(Registrant's telephone number, including area code)

(Former Name or Former Address, if Changed Since Last Report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

☐&nbsp;&nbsp;&nbsp;&nbsp;Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

☐&nbsp;&nbsp;&nbsp;&nbsp;Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

☐&nbsp;&nbsp;&nbsp;&nbsp;Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

☐&nbsp;&nbsp;&nbsp;&nbsp;Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

---

| | | |
|:---|:---|:---|
| **Title of each class** | **Trading Symbol(s)** | **Name of exchange on which registered** |
| Common Stock, par value $0.001 per share | EGAN | The Nasdaq Stock Market LLC |

---

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter). Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

------

#### Item 2.02 Results of Operations and Financial Condition.
The following information in this Item 2.02, including Exhibit 99.1, is being furnished and shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), or otherwise subject to the liabilities of that section, or incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in such a filing.

On September 4, 2025, eGain Corporation ("eGain") issued a press release announcing results for its fiscal quarter and fiscal year ended June 30, 2025. The press release contains forward-looking statements regarding eGain and includes cautionary statements identifying important factors that may cause actual results to differ materially from those anticipated. A copy of the press release is furnished herewith as Exhibit 99.1.

#### Item 9.01 Financial Statements and Exhibits.
(d) Exhibits.

---

| | |
|:---|:---|
| &nbsp;&nbsp;**EXHIBIT NO.** | &nbsp;&nbsp;**DESCRIPTION** |
| &nbsp;&nbsp;99.1 | &nbsp;&nbsp;[Press release, dated September 4, 2025.](egan-20250904xex99d1.htm) |
| &nbsp;&nbsp;104 | &nbsp;&nbsp;Cover Page Interactive Data File (embedded within the Inline XBRL document).  |

---

**SIGNATURE**

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

---

| | | |
|:---|:---|:---|
| <br>Date: September 4, 2025 |  | <br>**eGain Corporation** |
|  | By: | */s/ Eric N. Smit* |
|  |  | Eric N. Smit<br>Chief Financial Officer <br>(Duly Authorized Officer and<br> Principal Financial and Accounting Officer) |

---

## Exhibit 99.1

**Exhibit 99.1**

**eGain Announces Fourth Quarter and Fiscal Year 2025 Financial Results and $20 Million Stock Repurchase Program Expansion**

**Sunnyvale, CA (September 4, 2025) –** eGain (Nasdaq: EGAN), the AI knowledge management platform for service, today announced financial results for its fiscal 2025 fourth quarter and full fiscal year ended June 30, 2025.

**Fiscal 2025 Fourth Quarter Financial Highlights**

● Total revenue was $23.2 million, up 11% sequentially and 3% year over year.

● GAAP net income was $30.9 million, or $1.13 per share on a basic basis and $1.11 per share on a diluted basis, compared to GAAP net income of $1.5 million, or $0.05 per share on a basic and diluted basis, in Q4 2024. This includes the impact of a tax benefit of approximately $29.0 million from the release of a majority of the company's valuation allowance in Q4 2025.

● Adjusted EBITDA was $4.5 million, a 19% margin, compared to $2.4 million, an 11% margin in Q4 2024.

● Total shares repurchased were approximately 630,000 at an average price of $5.97 per share, totaling $3.8 million.

**Fiscal 2025 Full Year Financial Highlights**

● Total revenue was $88.4 million, down 5% year over year.

● GAAP net income was $32.3 million, or $1.15 per share on a basic basis and $1.13 per share on a diluted basis, compared to GAAP net income of $7.8 million, or $0.25 per share on a basic and diluted basis. This includes the impact of a tax benefit of approximately $29.0 million from the release of a majority of the company's valuation allowance in fiscal 2025.

● Adjusted EBITDA was $8.6 million, a 10% margin, compared to $11.2 million, a 12% margin in fiscal 2024.

● Cash provided by operations for fiscal 2025 was $5.3 million, or an operating cash flow margin of 6%.

● Total cash and cash equivalents as of June 30, 2025 were $62.9 million, compared to $70.0 million as of June 30, 2024.

● Total shares repurchased were approximately 2,616,000 at an average price of $6.03 per share, totaling $15.8 million.

**Fiscal 2026 First Quarter and Fiscal 2026 Financial Guidance**

For the first quarter of fiscal 2026 ending September 30, 2025, eGain expects:

● Total revenue of between $23.0 million to $23.5 million.

● GAAP net income of $900,000 to $1.6 million, or $0.03 to $0.06 per share.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o Includes stock-based compensation expense of approximately $800,000.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o Includes warrant expense of approximately $1.4 million.

● Non-GAAP net income of $3.1 million to $3.8 million, or $0.11 to $0.14 per share.

● Adjusted EBITDA of $3.7 million to $4.4 million, or margin of 16% to 19%.

For the fiscal 2026 full year ending June 30, 2026, eGain expects:

● Total revenue of between $90.5 million to $92.0 million.

● GAAP net income of $3.5 million to $5.0 million, or $0.13 to $0.18 per share.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o Includes stock-based compensation expense of approximately $3.4 million.

------

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o Includes warrant expense of approximately $1.4 million.

● Non-GAAP net income of $8.3 million to $9.8 million, or $0.30 to $0.36 per share.

● Adjusted EBITDA of $10.4 million to $11.9 million, or margin of 11% to 13%.

Guidance Assumption:

● Weighted average shares outstanding are expected to be approximately 27.5 million for each of the first quarter of fiscal 2026 and for the full fiscal year 2026.

**Stock Repurchase Program**

eGain also announced today that its Board of Directors approved a $20 million increase in its stock repurchase program, bringing the aggregate amount eGain may purchase from $40 million to $60 million of its outstanding common stock. The stock repurchase program will be funded using existing cash or future cash flows.

"Our strong balance sheet allows us to focus on driving long-term shareholder value. This increased authorization underscores our belief that our shares are undervalued and demonstrates our confidence in the AI knowledge market opportunity," said Ashu Roy, eGain's CEO.

**Non-GAAP Financial Measures**

This press release includes certain non-GAAP financial measures as supplemental information relating to eGain's operating results, including adjusted EBITDA and non-GAAP net income. Adjusted EBITDA is defined as net income, adjusted for the impact of depreciation and amortization, stock-based compensation expense, interest income, net, provision for income taxes, benefit from income taxes related to the release of valuation allowance, other expense, net and severance and related charges. Non-GAAP net income measure is adjusted for benefit from income taxes related to the release of valuation allowance and stock-based compensation expense. eGain's management has analyzed the effect of these non-GAAP adjustments on our benefit from (provision for) income taxes and believes the change in our benefit from (provision for) income taxes would be substantial due to these non-GAAP adjustments including the release of the full valuation allowance for all U.S. deferred tax assets except California net operating losses and research and development credits. Non-GAAP results are presented for supplemental informational purposes only and should not be considered a substitute for financial information presented in accordance with generally accepted accounting principles, or GAAP, and may be different from non-GAAP measures used by other companies. eGain's management uses these non-GAAP measures to compare our performance to that of prior periods for trend analysis and for budgeting and planning purposes. eGain believes that the use of these non-GAAP financial measures provides an additional tool for investors to use in evaluating ongoing operating results and trends and in comparing our financial measures with other software companies, many of which present similar non-GAAP financial measures to investors, and that it allows for greater transparency with respect to key metrics used by management in our financial and operational decision-making. Reconciliation tables of the most comparable GAAP financial measures to the non-GAAP financial measures used in this press release are included with the financial tables at the end of this release. eGain urges investors to review the reconciliation and not to rely on any single financial measure to evaluate our business. In addition, this press release includes eGain's projected non-GAAP net income for future periods, a non-GAAP measure used to describe eGain's expected performance. We have not presented a reconciliation to eGain's projected net income, the most comparable GAAP financial measure, because the reconciliation could not be prepared without unreasonable effort. The information necessary to prepare the reconciliation is not available on a forward-looking basis and cannot be accurately predicted. The unavailable information could have a significant impact on the calculation of the comparable GAAP financial measure.

**Conference Call Information**

eGain will discuss its fiscal 2025 fourth quarter and full year results today via a teleconference at 2:00 p.m. Pacific Time. To access the live call, dial 844-481-2704 (U.S. toll free) or +1 412-317-0660 (International) and ask to join the eGain earnings call. A live and archived webcast of the call will also be accessible on the "Investor relations" section of eGain's website at www.egain.com. In addition, a phone replay of the conference call will be available starting two hours after the call and will remain in effect for one week. To access the phone replay, dial 877-344-7529 (U.S. toll free) or +1 412-317-0088 (International). The replay access code is 2639200.

------

**About eGain**

eGain AI Knowledge Hub helps businesses improve experience and reduce cost by delivering trusted, consumable answers. Visit www.eGain.com for more info.

**Cautionary Note Regarding Forward-Looking Statements**

This press release contains forward-looking statements within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995, including without limitation: our financial guidance for the first quarter of fiscal 2026 and fiscal 2026 full year ending June 30, 2026; our focus; demand for our products and market opportunity; our sales pipeline; and our belief that our shares are undervalued. The achievement or success of the matters covered by such forward-looking statements, including future financial guidance, involves risks, uncertainties, and assumptions, many of which involve factors or circumstances that are beyond our control. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, our actual results could differ materially from the results expressed or implied by the forward-looking statements we make, including our ability to achieve our targets for the first quarter of fiscal 2026 and fiscal 2026 full year ending June 30, 2026. The risks and uncertainties referred to above include, but are not limited to: risks to our business, operating results, and financial condition; the pace of technological advancements in generative AI and the adaptability of our services to incorporate these advancements; market demand for AI-enabled solutions; risks associated with new product releases and new services and products features; risks that customer demand may fluctuate or decrease; risks that we are unable to collect unbilled contractual commitments, particularly in the current economic environment; risks that our lengthy sales cycles may negatively affect our operating results; currency risks; our ability to capitalize on customer engagement; risks related to our reliance on a relatively small number of customers for a substantial portion of our revenue; our ability to compete successfully and manage growth; our ability to develop and expand strategic and third-party distribution channels; risks related to our international operations; our ability to continue to innovate; our strategy of making investments in sales to drive growth; general political or destabilizing events, including war, intensified international hostilities, conflict or acts of terrorism; the effect of legislative initiatives or proposals, statutory changes, governmental or other applicable regulations and/or changes in industry requirements, including those addressing data privacy, cyber-security and cross-border data transfers; and other risks detailed from time to time in eGain's public filings, including eGain's annual report on Form 10-K for the fiscal year ended June 30, 2024 and subsequent reports filed with the Securities and Exchange Commission, which are available on the Securities and Exchange Commission's website at www.sec.gov. These forward-looking statements are based on current expectations and speak only as of the date hereof. We assume no obligation and do not intend to update these forward-looking statements, except as required by law.

*eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corporation in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.*

**Investor Relations**

Todd Kehrli or Jim Byers

PondelWilkinson, Inc.

tkehrli@pondel.com

jbyers@pondel.com

------

**eGain Corporation**

**Condensed Consolidated Balance Sheets**

**(in thousands, except par value data)**

**(unaudited)**

---

| | | |
|:---|:---|:---|
|  | **June 30,** <br>**2025** | **June 30,** <br>**2024** |
| **ASSETS** |  |  |
| Current assets: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Cash and cash equivalents | $62909 | $70003 |
| &nbsp;&nbsp;&nbsp;&nbsp;Restricted cash | 8 | 8 |
| &nbsp;&nbsp;&nbsp;&nbsp;Accounts receivable, less provision for credit losses of $7 and $59 as of June 30, 2025 and 2024, respectively | 32775 | 31731 |
| &nbsp;&nbsp;&nbsp;&nbsp;Costs capitalized to obtain revenue contracts, net | 1148 | 1272 |
| &nbsp;&nbsp;&nbsp;&nbsp;Prepaid expenses | 2841 | 2915 |
| &nbsp;&nbsp;&nbsp;&nbsp;Other current assets | 886 | 1195 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total current assets | 100567 | 107124 |
| Property and equipment, net | 670 | 441 |
| Operating lease right-of-use assets | 3530 | 3811 |
| Costs capitalized to obtain revenue contracts, net of current portion | 1460 | 1779 |
| Goodwill | 13186 | 13186 |
| Other assets, net | 28592 | 1511 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total assets | $148005 | $127852 |
| **LIABILITIES AND STOCKHOLDERS' EQUITY**  |  |  |
| Current liabilities: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Accounts payable | $2596 | $2725 |
| &nbsp;&nbsp;&nbsp;&nbsp;Accrued compensation | 6749 | 7642 |
| &nbsp;&nbsp;&nbsp;&nbsp;Accrued liabilities | 2821 | 5078 |
| &nbsp;&nbsp;&nbsp;&nbsp;Operating lease liabilities  | 1220 | 1179 |
| &nbsp;&nbsp;&nbsp;&nbsp;Deferred revenue | 48765 | 45989 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total current liabilities | 62151 | 62613 |
| Deferred revenue, net of current portion | 1766 | 3280 |
| Operating lease liabilities, net of current portion  | 2449 | 2592 |
| Other long-term liabilities | 908 | 871 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total liabilities | 67274 | 69356 |
| Stockholders' equity: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Common stock, $0.001 par value per share – authorized: 60,000 shares; issued: 33,237 and 32,698 shares; outstanding: 27,083 and 29,160 shares as of June 30, 2025 and 2024, respectively. | 33 | 33 |
| &nbsp;&nbsp;&nbsp;&nbsp;Additional paid-in capital | 411253 | 407416 |
| &nbsp;&nbsp;&nbsp;&nbsp;Treasury stock, at cost: 6,154 and 3,538 common shares as of June 30, 2025 and 2024, respectively. | (38812) | (23031) |
| &nbsp;&nbsp;&nbsp;&nbsp;Notes receivable from stockholders |  | (21) |
| &nbsp;&nbsp;&nbsp;&nbsp;Accumulated other comprehensive loss | (336) | (2240) |
| &nbsp;&nbsp;&nbsp;&nbsp;Accumulated deficit | (291407) | (323661) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total stockholders' equity | 80731 | 58496 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total liabilities and stockholders' equity | $148005 | $127852 |

---

------

**eGain Corporation**

**Condensed Consolidated Statements of Operations**

**(in thousands, except per share data)**

**(unaudited)**

---

| | | | | |
|:---|:---|:---|:---|:---|
|  | **Three Months Ended**  | **Three Months Ended**  | **Year Ended**  | **Year Ended**  |
|  | **June 30,**  | **June 30,**  | **June 30,**  | **June 30,**  |
|  | **2025** | **2024** | **2025** | **2024** |
| **Revenue:** |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;SaaS | $21691 | $20439 | $81921 | $85082 |
| &nbsp;&nbsp;&nbsp;&nbsp;Professional services | 1543 | 2023 | 6510 | 7721 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total revenue | 23234 | 22462 | 88431 | 92803 |
| &nbsp;&nbsp;&nbsp;&nbsp;Cost of revenue: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cost of SaaS | 4233 | 4871 | 17975 | 19514 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cost of professional services | 2121 | 2035 | 8448 | 8078 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total cost of revenue | 6354 | 6906 | 26423 | 27592 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Gross profit | 16880 | 15556 | 62008 | 65211 |
| **Operating expenses:** |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Research and development | 6961 | 6679 | 29604 | 26626 |
| &nbsp;&nbsp;&nbsp;&nbsp;Sales and marketing | 4641 | 5214 | 19356 | 22115 |
| &nbsp;&nbsp;&nbsp;&nbsp;General and administrative | 2031 | 2471 | 8615 | 10499 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total operating expenses | 13633 | 14364 | 57575 | 59240 |
| Income from operations | 3247 | 1192 | 4433 | 5971 |
| Interest income, net | 440 | 865 | 2469 | 3798 |
| Other expense, net | (390) | (38) | (1265) | (51) |
| Income before income tax benefit (provision) | 3297 | 2019 | 5637 | 9718 |
| Benefit from (provision for) income taxes | 27568 | (513) | 26617 | (1938) |
| Net income | $30865 | $1506 | $32254 | $7780 |
| **Per share information:** |  |  |  |  |
| Earnings per share: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Basic | $1.13 | $0.05 | $1.15 | $0.25 |
| &nbsp;&nbsp;&nbsp;&nbsp;Diluted | $1.11 | $0.05 | $1.13 | $0.25 |
| Weighted-average shares used in computation: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Basic | 27324 | 29724 | 28161 | 30840 |
| &nbsp;&nbsp;&nbsp;&nbsp;Diluted | 27750 | 30302 | 28650 | 31468 |
| Summary of stock-based compensation included in the costs and expenses above: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Cost of revenue | $186 | $313 | $865 | $1237 |
| &nbsp;&nbsp;&nbsp;&nbsp;Research and development | 117 | 329 | 640 | 1424 |
| &nbsp;&nbsp;&nbsp;&nbsp;Sales and marketing | 75 | 169 | 352 | 645 |
| &nbsp;&nbsp;&nbsp;&nbsp;General and administrative | 118 | 205 | 592 | 1223 |
| &nbsp;&nbsp;Total stock-based compensation | $496 | $1016 | $2449 | $4529 |

---

------

**eGain Corporation**

**GAAP to Non-GAAP Reconciliation Table**

**(in thousands, except per share data)**

**(unaudited)**

---

| | | | | |
|:---|:---|:---|:---|:---|
|  | **Three Months Ended**  | **Three Months Ended**  | **Year Ended**  | **Year Ended**  |
|  | **June 30,**  | **June 30,**  | **June 30,**  | **June 30,**  |
|  | **2025** | **2024** | **2025** | **2024** |
| Income from operations | $3247 | $1192 | $4433 | $5971 |
| Add: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Stock-based compensation | 496 | 1016 | 2449 | 4529 |
| Non-GAAP income from operations | $3743 | $2208 | $6882 | $10500 |

---

---

| | | | | |
|:---|:---|:---|:---|:---|
|  | **Three Months Ended**  | **Three Months Ended**  | **Year Ended**  | **Year Ended**  |
|  | **June 30,**  | **June 30,**  | **June 30,**  | **June 30,**  |
|  | **2025** | **2024** | **2025** | **2024** |
| Net income | $30865 | $1506 | $32254 | $7780 |
| Add: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Depreciation and amortization | 77 | 91 | 340 | 387 |
| &nbsp;&nbsp;&nbsp;&nbsp;Stock-based compensation expense | 496 | 1016 | 2449 | 4529 |
| &nbsp;&nbsp;&nbsp;&nbsp;Interest income, net | (440) | (865) | (2469) | (3798) |
| &nbsp;&nbsp;&nbsp;&nbsp;Provision for income taxes | 1396 | 513 | 2347 | 1938 |
| &nbsp;&nbsp;&nbsp;&nbsp;Benefit from income taxes related to the release of valuation allowance | (28964) |  | (28964) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Other expense, net | 390 | 38 | 1265 | 51 |
| &nbsp;&nbsp;&nbsp;&nbsp;Severance and related charges | 648 | 104 | 1407 | 351 |
| Adjusted EBITDA | $4468 | $2403 | $8629 | $11238 |

---

---

| | | | | |
|:---|:---|:---|:---|:---|
|  | **Three Months Ended**  | **Three Months Ended**  | **Year Ended**  | **Year Ended**  |
|  | **June 30,**  | **June 30,**  | **June 30,**  | **June 30,**  |
|  | **2025** | **2024** | **2025** | **2024** |
| Net income | $30865 | $1506 | $32254 | $7780 |
| Add: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Benefit from income taxes related to the release of valuation allowance | (28964) |  | (28964) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Stock-based compensation | 496 | 1016 | 2449 | 4529 |
| Non-GAAP net income  | $2397 | $2522 | $5739 | $12309 |
| **Per share information:** |  |  |  |  |
| Non-GAAP earnings per share: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Basic | $0.09 | $0.08 | $0.20 | $0.40 |
| &nbsp;&nbsp;&nbsp;&nbsp;Diluted | $0.09 | $0.08 | $0.20 | $0.39 |
| Weighted-average shares used in computation: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Basic | 27324 | 29724 | 28161 | 30840 |
| &nbsp;&nbsp;&nbsp;&nbsp;Diluted | 27750 | 30302 | 28650 | 31468 |

---

------

**eGain Corporation**

**Other GAAP to Non-GAAP Supplemental Financial Information**

**(in thousands)**

**(unaudited)**

---

| | | | | |
|:---|:---|:---|:---|:---|
|  | **Three Months Ended<br>June 30,** | **Three Months Ended<br>June 30,** | **Growth Rates** | **Constant Currency Growth Rates [1]** |
|  | **2025** | **2024** |  |  |
| **Revenue:** |  |  |  |  |
| &nbsp;&nbsp;GAAP SaaS | $21691 | $20439 | 6% | 5% |
| &nbsp;&nbsp;GAAP professional services | 1543 | 2023 | (24%) | (25%) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total GAAP revenue | $23234 | $22462 | 3% | 2% |
| **Cost of Revenue:** |  |  |  |  |
| &nbsp;&nbsp;GAAP SaaS | $4233 | $4871 |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP SaaS | $4233 | $4871 |  |  |
| &nbsp;&nbsp;GAAP professional services | $2121 | $2035 |  |  |
| &nbsp;&nbsp;Add back: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Stock-based compensation | (186) | (313) |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP professional services | $1935 | $1722 |  |  |
| &nbsp;&nbsp;GAAP total cost of revenue | $6354 | $6906 |  |  |
| &nbsp;&nbsp;Add back: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Stock-based compensation | (186) | (313) |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP total cost of revenue | $6168 | $6593 | (6%) | (7%) |
| **Gross Profit:** |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP SaaS | $17458 | $15568 |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP professional services | (392) | 301 |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP gross profit | $17066 | $15869 | 8% | 6% |
| **Operating expenses:** |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;GAAP research and development | $6961 | $6679 |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Add back: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stock-based compensation expense | (117) | (329) |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP research and development | $6844 | $6350 | 8% | 7% |
| &nbsp;&nbsp;&nbsp;&nbsp;GAAP sales and marketing | $4641 | $5214 |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Add back: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stock-based compensation expense | (75) | (169) |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP sales and marketing | $4566 | $5045 | (9%) | (11%) |
| &nbsp;&nbsp;&nbsp;&nbsp;GAAP general and administrative | $2031 | $2471 |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Add back: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stock-based compensation expense | (118) | (205) |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP general and administrative | $1913 | $2266 | (16%) | (17%) |
| &nbsp;&nbsp;&nbsp;&nbsp;GAAP operating expenses | $13633 | $14364 |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Add back: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stock-based compensation expense | (310) | (703) |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP operating expenses | $13323 | $13661 | (2%) | (3%) |

---

[1] Constant currency growth rates presented are derived from converting the current period results for entities reporting in currencies other than U.S. Dollars into U.S. Dollars at the exchange rates in effect during the prior period presented rather than the actual exchange rates in effect during the current period.

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**eGain Corporation**

**Other GAAP to Non-GAAP Supplemental Financial Information**

**(in thousands)**

**(unaudited)**

---

| | | | | |
|:---|:---|:---|:---|:---|
|  | **Year Ended<br>June 30,** | **Year Ended<br>June 30,** | **Growth Rates** | **Constant Currency Growth Rates [1]** |
|  | **2025** | **2024** |  |  |
| **Revenue:** |  |  |  |  |
| &nbsp;&nbsp;GAAP SaaS | $81921 | $85082 | (4%) | (4%) |
| &nbsp;&nbsp;GAAP professional services | 6510 | 7721 | (16%) | (16%) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total GAAP revenue | $88431 | $92803 | (5%) | (5%) |
| **Cost of Revenue:** |  |  |  |  |
| &nbsp;&nbsp;GAAP SaaS | $17975 | $19514 |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP SaaS | $17975 | $19514 |  |  |
| &nbsp;&nbsp;GAAP professional services | $8448 | $8078 |  |  |
| &nbsp;&nbsp;Add back: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Stock-based compensation | (865) | (1237) |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP professional services | $7583 | $6841 |  |  |
| &nbsp;&nbsp;GAAP total cost of revenue | $26423 | $27592 |  |  |
| &nbsp;&nbsp;Add back: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Stock-based compensation | (865) | (1237) |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP total cost of revenue | $25558 | $26355 | (3%) | (3%) |
| **Gross Profit:** |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP SaaS | $63946 | $65568 |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP professional services | (1073) | 880 |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP gross profit | $62873 | $66448 | (5%) | (6%) |
| **Operating expenses:** |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;GAAP research and development | $29604 | $26626 |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Add back: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stock-based compensation expense | (640) | (1424) |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP research and development | $28964 | $25202 | 15% | 15% |
| &nbsp;&nbsp;&nbsp;&nbsp;GAAP sales and marketing | $19356 | $22115 |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Add back: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stock-based compensation expense | (352) | (645) |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP sales and marketing | $19004 | $21470 | (11%) | (12%) |
| &nbsp;&nbsp;&nbsp;&nbsp;GAAP general and administrative | $8615 | $10499 |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Add back: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stock-based compensation expense | (592) | (1223) |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP general and administrative | $8023 | $9276 | (14%) | (14%) |
| &nbsp;&nbsp;&nbsp;&nbsp;GAAP operating expenses | $57575 | $59240 |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Add back: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stock-based compensation expense | (1584) | (3292) |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP operating expenses | $55991 | $55948 | 0% | 0% |

---

[1] Constant currency growth rates presented are derived from converting the current period results for entities reporting in currencies other than U.S. Dollars into U.S. Dollars at the exchange rates in effect during the prior period presented rather than the actual exchange rates in effect during the current period.

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