# EDGAR Filing Document

**Accession Number:** 0001393584
**File Stem:** 0000950170-25-103029
**Filing Date:** 2025-8
**Character Count:** 29977
**Document Hash:** 2058f88d36903cb99d87f4ea415e7a6e
**Contains OCR:** False
**Source Format:** 

## Filing Content

## Filing Summary
**0000950170-25-103029.hdr.sgml**: 20250805

**ACCESSION NUMBER**: 0000950170-25-103029

**CONFORMED SUBMISSION TYPE**: 8-K

**PUBLIC DOCUMENT COUNT**: 12

**CONFORMED PERIOD OF REPORT**: 20250805

**ITEM INFORMATION**: Results of Operations and Financial Condition

**ITEM INFORMATION**: Financial Statements and Exhibits

**FILED AS OF DATE**: 20250805

**DATE AS OF CHANGE**: 20250805

**FILER**: 

**COMPANY DATA:**
- **COMPANY CONFORMED NAME:** American Well Corp
- **CENTRAL INDEX KEY:** 0001393584
- **STANDARD INDUSTRIAL CLASSIFICATION:** SERVICES-BUSINESS SERVICES, NEC [7389]
- **ORGANIZATION NAME:** 07 Trade & Services
- **EIN:** 000000000
- **STATE OF INCORPORATION:** DE
- **FISCAL YEAR END:** 1231

**FILING VALUES:**
- **FORM TYPE:** 8-K
- **SEC ACT:** 1934 Act
- **SEC FILE NUMBER:** 001-39515
- **FILM NUMBER:** 251185002

**BUSINESS ADDRESS:**
- **STREET 1:** 75 STATE STREET
- **STREET 2:** 26TH FLOOR
- **CITY:** Boston
- **STATE:** MA
- **ZIP:** 02109
- **BUSINESS PHONE:** 617-205-3500

**MAIL ADDRESS:**
- **STREET 1:** 75 STATE STREET
- **STREET 2:** 26TH FLOOR
- **CITY:** Boston
- **STATE:** MA
- **ZIP:** 02109

?xml version='1.0' encoding='ASCII'? 8-K

**UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549**

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## **FORM** 8-K

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**CURRENT REPORT**

**Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934**

**Date of Report (Date of earliest event reported):** August 05, 2025<br>

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American Well Corporation

**(Exact name of Registrant as Specified in Its Charter)**

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---

| | | |
|:---|:---|:---|
| Delaware | 001-39515 | 20-5009396 |
| **(State or Other Jurisdiction<br>of Incorporation)** | **(Commission File Number)** | **(IRS Employer<br>Identification No.)** |
| 75 State Street<br>26th Floor |  |  |
| Boston**,** Massachusetts |  | 02109 |
| **(Address of Principal Executive Offices)** |  | **(Zip Code)** |

---

**Registrant's Telephone Number, Including Area Code:** 617 204-3500<br>

**(Former Name or Former Address, if Changed Since Last Report)**

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Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

☐Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

☐Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

☐Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

☐Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

**Securities registered pursuant to Section 12(b) of the Act:**

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| | | |
|:---|:---|:---|
| **<br>Title of each class** | **Trading<br>Symbol(s)** | **<br>Name of each exchange on which registered** |
| Class A Common Stock, $0.01 Par Value | AMWL | New York Stock Exchange |

---

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§ 230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§ 240.12b-2 of this chapter).

Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

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## **Item 2.02 Results of Operations and Financial Condition.** 
On August 5, 2025, American Well Corporation (the "Company") announced its financial results for the fiscal quarter ended June 30, 2025. The Company's Earnings Report is furnished as Exhibit 99.1 to this Form 8-K and is incorporated by reference herein.

The Company will host a conference call to discuss its financial results today at 5 p.m. ET. The call can be accessed via a live audio webcast at https://edge.media-server.com/mmc/p/ve8zytc3/. A webcast replay of the call will be available via webcast shortly after the completion of the call, for approximately 90 days at investors.amwell.com.

The information contained in this Item 2.02 and Exhibit 99.1 attached hereto shall not be deemed to be "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in such filing.

## **Item 9.01 Financial Statements and Exhibits.** 
(d) Exhibits. The following exhibit is being filed herewith:

---

| | |
|:---|:---|
| 99.1 | [<u>Earnings Report, dated August 5, 2025, issued by American Well Corporation</u>](amwl-ex99_1.htm). |
| 104 | Cover Page Interactive Data File (embedded within the Inline XBRL document). |

---

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**SIGNATURES**

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

---

| | | | |
|:---|:---|:---|:---|
|  |  |  | AMERICAN WELL CORPORATION |
| Date: | August 5, 2025 | By:  | /s/ Anna Nesterova |
|  |  |  | Anna Nesterova<br>Head of Legal |

---

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## Exhibit 99.1

**Exhibit 99.1**

![img267946692_0.jpg](img267946692_0.jpg)

**Amwell**<sup>®</sup> **Announces Results for the Second Quarter Ended June 30, 2025**

**BOSTON – August 5, 2025 –** Amwell<sup>®</sup> (NYSE: AMWL), a leading provider of a comprehensive SaaS-based technology-enabled healthcare platform, today announced financial results for the second quarter of 2025.

"In Q2, we pursued our strategic initiatives with focus and strong execution. We added Florida Blue, an innovative, large health plan, to our list of strategic clients. We also announced the extension award from the US Defense Health Agency, through which Amwell will continue to enable U.S. Defense Health Agency healthcare teams to deliver connected and seamless in-person and virtual care delivery for the Military Health System. Both provide strong validation of the value of our Amwell platform," said Ido Schoenberg, MD, chairman and CEO. "We also made significant progress in our revenue quality and cost alignment measures, resulting in another strong quarter of EBITDA improvement, advancing us toward our goal of achieving positive cash flow from operations in 2026."

**Amwell Second Quarter 2025 Highlights:**

• Recorded Total Revenue of $70.9 million

oAchieved subscription revenue of $40.4 million

oGenerated Amwell Medical Group ("AMG") visit revenue of $22.8 million

• Reported gross margin of 56.1%

• Net loss was ($19.5) million, compared to ($18.4) million in first quarter of 2025

• Adjusted EBITDA of ($4.7) million compared to ($12.2) million in the first quarter of 2025

• Total visits were 1.2 million

**Financial Outlook:**

• The company revised its guidance for 2025, which calls for: (this reflects the previously announced divestiture of Amwell Psychiatric Care):

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•Revenue in the range of $245 million to $250 million, compared to previous guidance of $250 million to $260 million AMG visits between 1.3 million and 1.35 million, no change

• The company also narrowed its guidance range for Adjusted EBITDA to a range of between ($50) million to ($45) million, the better part of the previous guidance of ($55) million to ($45) million

The company also provided financial guidance for Q3 2025 Revenue and EBITDA:

• Q3 revenue in the range of $53 million - $56 million

• Q3 adjusted EBITDA in the range of ($15) million – ($13) million

The Company reiterated its objective to achieve positive cash flow from operations in 2026.

Amwell will host a conference call to discuss its financial results today at 5 p.m. ET. The call can be accessed via a live audio webcast at https://edge.media-server.com/mmc/p/ve8zytc3/ . A webcast replay will be available for approximately 90 days at investors.amwell.com. Other than with respect to GAAP Revenue, the Company only provides guidance on a non-GAAP basis. The Company does not provide a reconciliation of forward-looking Adjusted EBITDA (non-GAAP) to GAAP net income (loss), due to the inherent difficulty in forecasting and quantifying certain amounts that are necessary for such reconciliation. Because other deductions used to calculate projected net income (loss) vary dramatically based on actual events, the Company is not able to forecast on a GAAP basis with reasonable certainty all deductions needed in order to provide a GAAP calculation of projected net income (loss) at this time. The amount of these deductions may be material and, therefore, could result in projected GAAP net income (loss) being materially less than projected Adjusted EBITDA (non-GAAP).

------

**About Amwell**

Amwell offers payers and health systems a single, comprehensive, technology-enabled care platform. We use technology to provide patients with better access to more convenient, affordable and effective care. The Amwell platform includes software and services that power many clinical programs from Amwell and our growing number of partners. Our platform allows patients to experience unified, personalized and simple access to diversified clinical programs across the care continuum. As more people seek care online and more clinical programs become available, we offer integrated, future-ready, consistent solutions. The Amwell platform is proven, operating at a large scale, enabling care for millions of patients and their sponsors while delivering dependable outcomes. For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide. For more information, visit business.amwell.com or LinkedIn.

**Forward-Looking Statements**

This press release contains forward-looking statements about us and our industry that involve substantial risks and uncertainties and are based on our beliefs and assumptions and on information currently available to us. All statements other than statements of historical facts contained in this press release, including statements regarding our future results of operations, financial condition, business strategy and plans and objectives of management for future operations, are forward-looking statements. In some cases, you can identify forward-looking statements because they contain words such as "anticipate," "believe," "could," "estimate," "expect," "intend," "may," "plan," "potential," "predict," "project," "should," "will," or "would," or the negative of these words or other similar terms or expressions.

Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements. Forward-looking statements represent our beliefs and assumptions only as of the date of this release. These statements, and related risks, uncertainties, factors and assumptions, include, but are not limited to: our ability to successfully transition our clients to Converge without significant attrition; our ability to renew and upsell our client base; the election by the Defense Health Agency to deploy our solution across their entire enterprise; the continuation of the DHA relationship beyond July 2026 with comparable financial terms; weak growth and increased volatility in the telehealth market; our ability to adapt to rapid technological changes; increased competition from existing and potential new participants in the healthcare industry; changes in healthcare laws, regulations or trends and our ability to operate in the heavily regulated healthcare industry; our ability to comply with federal and state privacy regulations; the significant liability that could result from a cybersecurity breach; our ability to commence and complete and strategic transformation initiatives and the impact of such initiatives; and other factors described under 'Risk Factors' in our most recent form 10-K filed with the SEC. These risks are not exhaustive. Except as required by law, we assume no obligation to update these forward-looking statements, or to update the reasons actual results could differ materially from those anticipated in the forward-looking statements, even if new information becomes available in the future. Further information on factors that could cause actual results to differ materially from the results anticipated by our forward-looking statements is included in the reports we have filed or will file with the Securities and Exchange Commission. These filings, when available, are available on the investor relations section of our website at investors.amwell.com and on the SEC's website at www.sec.gov<u>.</u>

**Contacts**

**Media:**Press@amwell.com

**Investors:**

Sue Dooley

sue.dooley@amwell.com

------

**AMERICAN WELL CORPORATION** 

**CONDENSED CONSOLIDATED BALANCE SHEETS** 

**(in thousands, except share and per share amounts)** 

**(unaudited)** 

---

| | | |
|:---|:---|:---|
|  | **June 30, 2025** | **December 31, 2024** |
| **Assets** |  |  |
| Current assets: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Cash and cash equivalents | $219072 | $228316 |
| &nbsp;&nbsp;&nbsp;&nbsp;Accounts receivable ($1,239 and $616, from related parties and net of<br> allowances of $7,568 and $7,236, respectively) | 53557 | 71885 |
| &nbsp;&nbsp;&nbsp;&nbsp;Inventories | 2184 | 2858 |
| &nbsp;&nbsp;&nbsp;&nbsp;Deferred contract acquisition costs | 2591 | 2513 |
| &nbsp;&nbsp;&nbsp;&nbsp;Prepaid expenses and other current assets | 12249 | 11421 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total current assets | 289653 | 316993 |
| &nbsp;&nbsp;&nbsp;&nbsp;Restricted cash | 795 | 795 |
| &nbsp;&nbsp;&nbsp;&nbsp;Property and equipment, net | 295 | 376 |
| &nbsp;&nbsp;&nbsp;&nbsp;Intangible assets, net | 84025 | 101538 |
| &nbsp;&nbsp;&nbsp;&nbsp;Operating lease right-of-use asset | 5585 | 7203 |
| &nbsp;&nbsp;&nbsp;&nbsp;Deferred contract acquisition costs, net of current portion | 5128 | 5350 |
| &nbsp;&nbsp;&nbsp;&nbsp;Other assets | 3175 | 2213 |
| &nbsp;&nbsp;&nbsp;&nbsp;Investment in minority owned joint venture |  | 1500 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total assets | $388656 | $435968 |
| **Liabilities and Stockholders' Equity** |  |  |
| Current liabilities: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Accounts payable | $3728 | $5015 |
| &nbsp;&nbsp;&nbsp;&nbsp;Accrued expenses and other current liabilities | 39429 | 49326 |
| &nbsp;&nbsp;&nbsp;&nbsp;Operating lease liability, current | 3701 | 3690 |
| &nbsp;&nbsp;&nbsp;&nbsp;Deferred revenue ($147 and $198 from related parties, respectively) | 41058 | 53232 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total current liabilities | 87916 | 111263 |
| &nbsp;&nbsp;&nbsp;&nbsp;Other long-term liabilities | 1278 | 1170 |
| &nbsp;&nbsp;&nbsp;&nbsp;Operating lease liability, net of current portion | 2688 | 4511 |
| &nbsp;&nbsp;&nbsp;&nbsp;Deferred revenue, net of current portion ($0 and $10 from related parties, <br>&nbsp;&nbsp;&nbsp;&nbsp;respectively) | 2201 | 2780 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total liabilities | 94083 | 119724 |
| &nbsp;&nbsp;&nbsp;&nbsp;Commitments and contingencies |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Stockholders' equity: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Preferred stock, $0.01 par value; 100,000,000 shares authorized, no shares <br>&nbsp;&nbsp;&nbsp;&nbsp;issued or outstanding as of June 30, 2025 and as of December 31, 2024 |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Common stock, $0.01 par value; 1,000,000,000 Class A shares <br>&nbsp;&nbsp;&nbsp;&nbsp;authorized, 14,441,896 and 13,922,877 shares issued and outstanding, <br>&nbsp;&nbsp;&nbsp;&nbsp;respectively; 100,000,000 Class B shares authorized, 1,369,518 shares issued <br>&nbsp;&nbsp;&nbsp;&nbsp;and outstanding; 200,000,000 Class C shares authorized 277,777 issued and <br>&nbsp;&nbsp;&nbsp;&nbsp;outstanding as of June 30, 2025 and as of December 31, 2024 | 161 | 156 |
| &nbsp;&nbsp;&nbsp;&nbsp;Additional paid-in capital | 2300267 | 2286380 |
| &nbsp;&nbsp;&nbsp;&nbsp;Accumulated other comprehensive income | (13514) | (15840) |
| &nbsp;&nbsp;&nbsp;&nbsp;Accumulated deficit | (2004326) | (1965924) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total American Well Corporation stockholders' equity | 282588 | 304772 |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-controlling interest | 11985 | 11472 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total stockholders' equity | 294573 | 316244 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total liabilities and stockholders' equity | $388656 | $435968 |

---

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**AMERICAN WELL CORPORATION** 

**CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS** 

**(in thousands, except share and per share amounts)** 

**(unaudited)** 

---

| | | | | |
|:---|:---|:---|:---|:---|
|  | **Three Months Ended June 30,** | **Three Months Ended June 30,** | **Six Months Ended June 30,** | **Six Months Ended June 30,** |
|  | **2025** | **2024** | **2025** | **2024** |
| Revenue |  |  |  |  |
| ($833, $828, $1,265 and $1,700 from related parties, respectively) | $70898 | $62790 | $137731 | $122312 |
| **Costs and operating expenses:** |  |  |  |  |
| Costs of revenue, excluding depreciation and amortization of intangible assets | 31143 | 39294 | 62717 | 80447 |
| Research and development | 18237 | 20806 | 40339 | 47486 |
| Sales and marketing | 12518 | 18386 | 25094 | 44112 |
| General and administrative | 21155 | 28464 | 44347 | 61221 |
| Depreciation and amortization expense | 8224 | 8216 | 16024 | 16454 |
| &nbsp;&nbsp;&nbsp;&nbsp;Total costs and operating expenses | 91277 | 115166 | 188521 | 249720 |
| &nbsp;&nbsp;&nbsp;&nbsp;Loss from operations | (20379) | (52376) | (50790) | (127408) |
| Interest income and other income (expense), net | 845 | 2668 | 3533 | 6452 |
| Gain on divestiture |  |  | 10713 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Loss before expense from income taxes and loss from<br> equity method investment | (19534) | (49708) | (36544) | (120956) |
| Benefit (Expense) from income taxes | 725 | (97) | 157 | $(1372) |
| Loss from equity method investment | (722) | (774) | (1500) | $(1700) |
| &nbsp;&nbsp;&nbsp;&nbsp;Net loss | (19531) | (50579) | (37887) | (124028) |
| Net income (loss) attributable to non-controlling interest | 165 | (659) | 513 | $(2003) |
| &nbsp;&nbsp;&nbsp;&nbsp;Net loss attributable to American Well Corporation | $(19696) | $(49920) | $(38400) | $(122025) |
| Net loss per share attributable to common stockholders,<br> basic and diluted | $(1.24) | $(3.36) | $(2.43) | $(8.28) |
| Weighted-average common shares outstanding, basic and diluted | 15892970 | 14875589 | 15783281 | 14738355 |
| Net loss | $(19531) | $(50579) | $(37887) | $(124028) |
| Other comprehensive income (loss), net of tax: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Foreign currency translation | 2669 | (4748) | 2326 | (5311) |
| Comprehensive loss | (16862) | (55327) | (35561) | (129339) |
| &nbsp;&nbsp;&nbsp;&nbsp;Less: Comprehensive income (loss) attributable to<br> non-controlling interest | 165 | (659) | 513 | (2003) |
| &nbsp;&nbsp;&nbsp;&nbsp;Comprehensive loss attributable to American Well Corporation | $(17027) | $(54668) | $(36074) | $(127336) |

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**AMERICAN WELL CORPORATION**

**CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS** 

**(in thousands, except share and per share amounts)** 

**(unaudited)** 

---

| | | |
|:---|:---|:---|
|  | **Six Months Ended June 30,** | **Six Months Ended June 30,** |
|  | **2025** | **2024** |
| **Cash flows from operating activities:** |  |  |
| Net loss | $(37887) | $(124028) |
| Adjustments to reconcile net loss to net cash used in operating activities: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Depreciation and amortization expense | 16025 | 16451 |
| &nbsp;&nbsp;&nbsp;&nbsp;Provisions for credit losses | 379 | 695 |
| &nbsp;&nbsp;&nbsp;&nbsp;Amortization of deferred contract acquisition costs | 1297 | 1099 |
| &nbsp;&nbsp;&nbsp;&nbsp;Amortization of deferred contract fulfillment costs | 470 | 173 |
| &nbsp;&nbsp;&nbsp;&nbsp;Inventory provisions | 250 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Net gain on divestiture | (10713) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Stock-based compensation expense | 13349 | 26058 |
| &nbsp;&nbsp;&nbsp;&nbsp;Loss on equity method investment | 1500 | 1700 |
| &nbsp;&nbsp;&nbsp;&nbsp;Deferred income taxes | (10) | (11) |
| &nbsp;&nbsp;&nbsp;&nbsp;Changes in operating assets and liabilities, net of acquisition: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Accounts receivable | 10767 | (22692) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Inventories | 674 | 1079 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deferred contract acquisition costs | (1058) | (1539) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepaid expenses and other current assets | (1112) | (3017) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Other assets | 220 | 71 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Accounts payable | (1350) | 1072 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Accrued expenses and other current liabilities | (9239) | 5293 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deferred revenue | (13394) | 16047 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Net cash used in operating activities | **(29832)** | **(81549)** |
| **Cash flows from investing activities:** |  |  |
| Purchases of property and equipment | (9) | (101) |
| Capitalized software development costs |  | (7972) |
| Investment in less than majority owned joint venture |  | (1715) |
| Purchases of investments | (1000) |  |
| Proceeds from divestiture, net of cash divested | 20400 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Net cash provided by (used in) investing activities | **19391** | **(9788)** |
| **Cash flows from financing activities:** |  |  |
| Proceeds from employee stock purchase plan | 544 | 956 |
| Payments for the purchase of treasury stock | (2) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Net cash provided by financing activities | **542** | **956** |
| Effect of exchange rates changes on cash, cash equivalents, and restricted cash | 655 | (4749) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**Net decrease in cash, cash equivalents, and restricted cash** | (9244) | (95130) |
| Cash, cash equivalents, and restricted cash at beginning of period | 229111 | 372833 |
| Cash, cash equivalents, and restricted cash at end of period | $**219867** | $**277703** |
| **Cash, cash equivalents, and restricted cash at end of period:** |  |  |
| Cash and cash equivalents | 219072 | 276908 |
| Restricted cash | 795 | 795 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total cash, cash equivalents, and restricted cash at end of period | $**219867** | $**277703** |
| **Supplemental disclosure of cash flow information:** |  |  |
| Cash paid for income taxes | $2252 | $2195 |

---

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**Non-GAAP Financial Measures:**

To supplement our financial information presented in accordance with generally accepted accounting principles in the United States, of US GAAP, we use adjusted EBITDA, which is a non-U.S GAAP financial measure to clarify and enhance an understanding of past performance. We believe that the presentation of adjusted EBITDA enhances an investor's understanding of our financial performance. We further believe that adjusted EBITDA is a useful financial metric to assess our operating performance from period-to-period by excluding certain items that we believe are not representative of our core business. We use certain financial measures for business planning purposes and in measuring our performance relative to that of our competitors. We utilize adjusted EBITDA as the primary measure of our performance.

We calculate adjusted EBITDA as net loss adjusted to exclude (i) interest income and other income, net, (ii) tax benefit and expense, (iii) depreciation and amortization, (iv) gain on divestiture, (v) stock-based compensation expense, (vi) severance and strategic transformation costs and (vii) capitalized software costs.

We believe adjusted EBITDA is commonly used by investors to evaluate our performance and that of our competitors. However, our use of the term adjusted EBITDA may vary from that of others in our industry. Adjusted EBITDA should not be considered as an alternative to net loss before taxes, net loss, loss per share or any other performance measures derived in accordance with U.S. GAAP as measures of performance.

Adjusted EBITDA has important limitations as an analytical tool, and you should not consider it in isolation or as a substitute for analysis of our results as reported under U.S. GAAP. Some of the limitations of adjusted EBITDA include (i) adjusted EBITDA does not properly reflect capital commitments to be paid in the future, and (ii) although depreciation and amortization are non-cash charges, the underlying assets may need to be replaced and adjusted EBITDA does not reflect these capital expenditures. Our legal, accounting and other professional expenses reflect cash expenditures and we expect such expenditures to recur from time to time. Our adjusted EBITDA may not be comparable to similarly titled measures of other companies because they may not calculate adjusted EBITDA in the same manner as we calculate the measure, limiting its usefulness as a comparative measure.

In evaluating adjusted EBITDA, you should be aware that in the future we will incur expenses similar to the adjustments in this presentation. Our presentation of adjusted EBITDA should not be construed as an inference that our future results will be unaffected by these expenses or any unusual or non-recurring items. Adjusted EBITDA should not be considered as an alternative to loss before benefit from income taxes, net loss, earnings per share, or any other performance measures derived in accordance with U.S. GAAP. When evaluating our performance, you should consider adjusted EBITDA alongside other financial performance measures, including our net loss and other GAAP results.

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The following table presents a reconciliation of adjusted EBITDA from the most comparable GAAP measure, net loss, for the three and six months ended <u>June 30</u>, 2025 and 2024 and the three months ended March 31, 2025:

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| | | | | | |
|:---|:---|:---|:---|:---|:---|
|  | &nbsp;&nbsp;**Three Months Ended June 30,** | &nbsp;&nbsp;**Three Months Ended June 30,** | &nbsp;&nbsp;**Six Months Ended June 30,** | &nbsp;&nbsp;**Six Months Ended June 30,** | &nbsp;&nbsp;**Three Months Ended March 31, 2025** |
| &nbsp;&nbsp;**(in thousands)** | &nbsp;&nbsp;**2025** | &nbsp;&nbsp;**2024** | &nbsp;&nbsp;**2025** | &nbsp;&nbsp;**2024** | &nbsp;&nbsp;**Three Months Ended March 31, 2025** |
| &nbsp;&nbsp;**Net loss** | &nbsp;&nbsp;$(19531) | &nbsp;&nbsp;$(50579) | &nbsp;&nbsp;$(37887) | &nbsp;&nbsp;$(124028) | &nbsp;&nbsp;$(18356) |
| &nbsp;&nbsp;Add: |  |  |  |  |  |
| &nbsp;&nbsp;Depreciation and amortization | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;8224  | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 8216  | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;16024  | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 16454  | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;7800  |
| &nbsp;&nbsp;Interest income and other income (expense), net | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(845) | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(2668) | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(3533) | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(6452) | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(2688) |
| &nbsp;&nbsp;Gain on divestiture | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;—  | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;—  | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(10713) | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;—  | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(10713) |
| &nbsp;&nbsp;Benefit (Expense) from income taxes | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(725) | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;97  | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(157) | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1372  | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;568  |
| &nbsp;&nbsp;Stock-based compensation | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5662  | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;9838  | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;13348  | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;26066  | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;7686  |
| &nbsp;&nbsp;Severance and strategic transformation costs<sup>(1)</sup> | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2541  | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5297  | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;6006  | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;13956  | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;3465  |
| &nbsp;&nbsp;Capitalized software costs | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;—  | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(5154) | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;—  | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(7972) | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;—  |
| &nbsp;&nbsp;Adjusted EBITDA | &nbsp;&nbsp;$(4674) | &nbsp;&nbsp;$(34953) | &nbsp;&nbsp;$(16912) | &nbsp;&nbsp;$(80604) | &nbsp;&nbsp;$(12238) |

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&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(1)Severance and strategic transformation costs include expenses associated with the termination of employees and expenses that focus on transforming the strategy of the Company's sales and growth organization as well as our overall cost structure.

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