# EDGAR Filing Document

**Accession Number:** 0000100517
**File Stem:** 0000100517-23-000016
**Filing Date:** 2023-1
**Character Count:** 115633
**Document Hash:** edb18b2186d3140bd89fd821682f6840
**Contains OCR:** False
**Source Format:** 

## Filing Content

## Filing Summary
**0000100517-23-000016.hdr.sgml**: 20230117

**ACCESSION NUMBER**: 0000100517-23-000016

**CONFORMED SUBMISSION TYPE**: 8-K

**PUBLIC DOCUMENT COUNT**: 32

**CONFORMED PERIOD OF REPORT**: 20230117

**ITEM INFORMATION**: Results of Operations and Financial Condition

**ITEM INFORMATION**: Regulation FD Disclosure

**ITEM INFORMATION**: Financial Statements and Exhibits

**FILED AS OF DATE**: 20230117

**DATE AS OF CHANGE**: 20230117

**FILER**: 

**COMPANY DATA:**
- **COMPANY CONFORMED NAME:** United Airlines Holdings, Inc.
- **CENTRAL INDEX KEY:** 0000100517
- **STANDARD INDUSTRIAL CLASSIFICATION:** AIR TRANSPORTATION, SCHEDULED [4512]
- **IRS NUMBER:** 362675207
- **STATE OF INCORPORATION:** DE
- **FISCAL YEAR END:** 1231

**FILING VALUES:**
- **FORM TYPE:** 8-K
- **SEC ACT:** 1934 Act
- **SEC FILE NUMBER:** 001-06033
- **FILM NUMBER:** 23531544

**BUSINESS ADDRESS:**
- **STREET 1:** E. ANNA HA - WHQLD
- **STREET 2:** 233 SOUTH WACKER DRIVE
- **CITY:** CHICAGO
- **STATE:** IL
- **ZIP:** 60606
- **BUSINESS PHONE:** 872-825-4000

**MAIL ADDRESS:**
- **STREET 1:** E. ANNA HA - WHQLD
- **STREET 2:** 233 SOUTH WACKER DRIVE
- **CITY:** CHICAGO
- **STATE:** IL
- **ZIP:** 60606

**FORMER COMPANY:**
- **FORMER CONFORMED NAME:** United Continental Holdings, Inc.
- **DATE OF NAME CHANGE:** 20100930

**FORMER COMPANY:**
- **FORMER CONFORMED NAME:** UAL CORP /DE/
- **DATE OF NAME CHANGE:** 19920703

**FORMER COMPANY:**
- **FORMER CONFORMED NAME:** ALLEGIS CORP
- **DATE OF NAME CHANGE:** 19880613
**FILER**: 

**COMPANY DATA:**
- **COMPANY CONFORMED NAME:** UNITED AIRLINES, INC.
- **CENTRAL INDEX KEY:** 0000319687
- **STANDARD INDUSTRIAL CLASSIFICATION:** AIR TRANSPORTATION, SCHEDULED [4512]
- **IRS NUMBER:** 742099724
- **STATE OF INCORPORATION:** DE
- **FISCAL YEAR END:** 1231

**FILING VALUES:**
- **FORM TYPE:** 8-K
- **SEC ACT:** 1934 Act
- **SEC FILE NUMBER:** 001-10323
- **FILM NUMBER:** 23531545

**BUSINESS ADDRESS:**
- **STREET 1:** 233 SOUTH WACKER DRIVE 11TH FL WHQLD
- **CITY:** CHICAGO
- **STATE:** IL
- **ZIP:** 60606
- **BUSINESS PHONE:** 872-825-4000

**MAIL ADDRESS:**
- **STREET 1:** 233 SOUTH WACKER DRIVE 11TH FL WHQLD
- **CITY:** CHICAGO
- **STATE:** IL
- **ZIP:** 60606

**FORMER COMPANY:**
- **FORMER CONFORMED NAME:** CONTINENTAL AIRLINES, INC.
- **DATE OF NAME CHANGE:** 20130212

**FORMER COMPANY:**
- **FORMER CONFORMED NAME:** CONTINENTAL AIRLINES INC /DE/
- **DATE OF NAME CHANGE:** 19920703

**FORMER COMPANY:**
- **FORMER CONFORMED NAME:** PEOPLE EXPRESS AIRLINES INC
- **DATE OF NAME CHANGE:** 19890726

?xml version="1.0" ? ual-20230117

**UNITED STATES**

**SECURITIES AND EXCHANGE COMMISSION**

**Washington, D.C. 20549**

**FORM 8-K** 

**CURRENT REPORT**

**Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934**

Date of Report (Date of earliest event reported): **January 17, 2023** 

**UNITED AIRLINES HOLDINGS, INC.** 

**UNITED AIRLINES, INC.**

(Exact name of registrant as specified in its charter)

---

| | | |
|:---|:---|:---|
| **Delaware** | **001-06033** | **36-2675207** |
| **Delaware** | **001-10323** | **74-2099724** |
| (State or other jurisdiction | (Commission File Number) | (IRS Employer |
| of incorporation) | | Identification Number) |

---

---

| | | | |
|:---|:---|:---|:---|
| **233 S. Wacker Drive,** | **Chicago,** | **IL** | **60606** |
| **233 S. Wacker Drive,** | **Chicago,** | **IL** | **60606** |
| (Address of principal executive offices) | | | (Zip Code) |

---

**(872) 825-4000** 

**(872) 825-4000** 

Registrant's telephone number, including area code

(Former name or former address, if changed since last report.)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

☐ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

☐ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

☐ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

☐ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

---

| | | | |
|:---|:---|:---|:---|
| **Registrant** | **Title of Each Class** | **Trading Symbol** | **Name of Each Exchange on Which Registered** |
| United Airlines Holdings, Inc. | Common Stock, $0.01 par value | UAL | The Nasdaq Stock Market LLC |
| United Airlines Holdings, Inc. | Preferred Stock Purchase Rights |  | The Nasdaq Stock Market LLC |
| United Airlines, Inc. |  |  |  |

---

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter). Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

------

**Item 2.02 Results of Operations and Financial Condition.**

On January 17, 2023, United Airlines Holdings, Inc. ("UAL"), the holding company whose subsidiary is United Airlines, Inc. ("United," and together with UAL, the "Company"), issued a press release (the "Earnings Press Release") announcing the financial results of the Company for the fourth quarter and full year of 2022. A copy of the Earnings Press Release is furnished pursuant to this Item 2.02 as Exhibit 99.1 to this Current Report on Form 8-K and incorporated by reference herein in its entirety.

**Item 7.01 Regulation FD Disclosure.**

On January 17, 2023, the Company posted on its investor relations website at ir.united.com an investor update (the "Investor Update") providing additional information on the Company's business outlook (including certain financial and operational guidance). A copy of the Investor Update is furnished pursuant to this Item 7.01 as Exhibit 99.2 to this Current Report on Form 8-K and incorporated by reference herein in its entirety. The Investor Update should be read in conjunction with the Earnings Press Release. The Company reserves the right to discontinue availability of the Investor Update from its website at any time.

On January 17, 2023, the Company also posted on its website at ir.united.com a presentation (the "United Presentation") on certain financial and operating initiatives available for viewing during the Company's conference call and webcast announcing its financial results for the fourth quarter and full year of 2022 at 9:30 a.m. Central time on January 18, 2023. A copy of the United Presentation is furnished pursuant to this Item 7.01 as Exhibit 99.3 to this Current Report on Form 8-K and incorporated by reference herein in its entirety. The United Presentation includes references to non-GAAP financial information. Reconciliations between the non-GAAP financial measures and the comparable GAAP financial measures and the reasons for the presentation of such non-GAAP financial measures are available in the United Presentation, the Earnings Press Release, which is included as Exhibit 99.1 hereto, and the Investor Update, which is included as Exhibit 99.2 hereto. The United Presentation should be read in conjunction with the Investor Update and the Earnings Press Release. The Company reserves the right to discontinue availability of the United Presentation from its website at any time.

Pursuant to General Instruction B.2. to Form 8-K, the information set forth in this Current Report on Form 8-K, including Exhibits 99.1 and 99.2, shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), or otherwise subject to the liabilities thereof, nor shall it be incorporated by reference into future filings by the Company under the Exchange Act or under the Securities Act of 1933, as amended, except to the extent specifically provided in any such filing. Additionally, the submission of the information set forth in this Item 7.01 is not deemed an admission as to the materiality of any information in this Current Report on Form 8-K that is required to be disclosed solely by Regulation FD.

**Item 9.01 Financial Statements and Exhibits.**

---

| | |
|:---|:---|
| 99.1 | <u>[Press Release issued by United Airlines Holdings, Inc. dated January 17, 2023](ual_12312022erex991.htm)</u> |
| 99.2 | <u>[Investor Update issued by United Airlines Holdings, Inc. dated January 17, 2023](ual_12312022erex992.htm)</u> |
| 99.3 | <u>[Presentation Materials of United Airlines Holdings, Inc. dated January 18, 2023](a4q22_fy22ualearningspre.htm)</u> |
| 104 | Cover Page Interactive Data File (embedded within the Inline XBRL document) |

---

------

**SIGNATURES**

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

---

| | |
|:---|:---|
| **UNITED AIRLINES HOLDINGS, INC.** | **UNITED AIRLINES HOLDINGS, INC.** |
| **UNITED AIRLINES, INC.** | **UNITED AIRLINES, INC.** |
| By: | /s/ Gerald Laderman |
| Name: | Gerald Laderman |
| Title: | Executive Vice President and Chief Financial Officer |

---

Date: January 17, 2023

## Exhibit 99.1

**Exhibit 99.1**

---

| | |
|:---|:---|
| **News Release**<br>**United Airlines**<br>**Worldwide Media Relations**<br>872.825.8640<br>media.relations@united.com  | &nbsp;&nbsp;![unitedstarv24pvrgbra041.jpg](unitedstarv24pvrgbra041.jpg) |

---

**United Airlines Fourth-Quarter and Full-Year Financial Results: Achieved 9.1% Pre-tax Margin Ahead of Schedule in Q4**<br>

*Q4 2022 pre-tax margin exceeded 2019 and vaulted United to an industry-leading position*

*The changes United made to increase staffing and resources and invest in technology and infrastructure created strong operations and allowed United to recover quickly after winter storm Elliott*

*Remains confident in hitting its 2023 financial performance targets fueled by United Next progress*

**CHICAGO, Jan. 17, 2023** – United Airlines (UAL) today reported fourth-quarter and full-year 2022 financial results. The company exceeded adjusted operating margin<sup>1</sup> guidance in the fourth quarter reporting a 11.1% operating margin; 11.2% operating margin on an adjusted basis<sup>1</sup>. Additionally the company reported a 9.1% pre-tax margin on a GAAP basis and 9.0% on an adjusted basis<sup>1</sup>, achieving its 2023 target ahead of schedule. The company grew operating revenue by 14% and TRASM (total revenue per available seat mile) by 26%, both versus fourth quarter 2019. The company remains confident in the 2023 United Next adjusted pre-tax margin<sup>1</sup> target of about 9%.

United was able to recover quickly from significant irregular operations in December as a result of winter storm Elliott. During the key holiday travel days between December 21 and 26, nearly 36% of all United flights were exposed to severe weather. Despite that impact, 90% of United customers made it to their destination within 4 hours of their scheduled arrival time. The company credits significant investment in its people, resources, technology and infrastructure over the past few years with its ability to recover from significant weather events.

"Thank you to the United team that, last month, managed through one of the worst weather events in my career to deliver for so many of our customers and get them home for the holidays," said United Airlines CEO Scott Kirby. "Our dedicated team used our state-of-the-art tools to prepare for the bad weather, take care of our customers and quickly recover once the worst of the weather had passed. Over the last three years, United has made critical investments in tools, infrastructure and our people – all of which are essential investments in our future. That's why we've got a big head start, and we're now poised to accelerate in 2023 as our United Next strategy becomes a reality."

<sup>1</sup> For additional information about the non-GAAP measures used in this press release, see "Non-GAAP Financial Information" below.

------

United Airlines Reports Fourth-Quarter and Full-Year 2022 Results

**Fourth-Quarter Financial Results**

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**•** Net income of $843 million, adjusted net income<sup>1</sup> of $811 million.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**•** Capacity down 9% compared to fourth-quarter 2019.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**•** Total operating revenue of $12.4 billion, up 14% compared to fourth-quarter 2019.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**•** TRASM of up 26% compared to fourth-quarter 2019.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**•** CASM of up 21%, and CASM-ex<sup>1</sup> of up 11%, compared to fourth-quarter 2019.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**•** Operating margin of 11.1%, adjusted operating margin<sup>1</sup> of 11.2%, both up over 2 pts. compared to fourth-quarter 2019.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Pre-tax margin of 9.1%, adjusted pre-tax margin<sup>1</sup> of 9.0%, both up and around 1 pt. compared to fourth-quarter 2019.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Average fuel price per gallon of $3.54.

**Full-Year Financial Results**

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**•** Net income of $737 million, adjusted net income<sup>1</sup> of $831 million.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Operating margin of 5.2%, adjusted operating margin<sup>1</sup> of 5.5%.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Pre-tax margin of 2.2%, adjusted pre-tax margin<sup>1</sup> of 2.5%.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Ending available liquidity<sup>2</sup> of $18.2 billion.

**Key Highlights**

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Announced the largest widebody order by a U.S. carrier in commercial aviation history: 100 Boeing 787 Dreamliners with options to purchase 100 more. Also added 100 additional Boeing 737 MAX aircraft by exercising 44 options and adding 56 new firm orders. This historic purchase is the next chapter in the ambitious United Next plan and will bolster the airline's leadership role in global travel for years to come.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Officially opened the United Aviate Academy, the only major U.S. airline to own a flight training school, with a historic inaugural pilot class of 80% women or people of color.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Launched Calibrate, an in-house apprenticeship program that will help grow and diversify its pipeline of Aircraft Maintenance Technicians.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Launched a new, national advertising campaign – "Good Leads The Way" – that tells the story of United's leadership in areas like customer service, diversity and sustainability, and captures the optimism fueling the airline's large ambitions at a time of unprecedented demand in air travel.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Announced and began the expansion of its Flight Training Center in Denver, already the largest facility of its kind in the world.

<sup>2</sup> Includes cash, cash equivalents, short-term investments and undrawn credit facilities.

------

United Airlines Reports Fourth-Quarter and Full-Year 2022 Results

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Announced a historic commercial agreement with Emirates that will enhance each airline's network and give customers easier access to hundreds of destinations around the world. Also announced a new direct flight between Newark/New York and Dubai beginning in March 2023, subject to government approval.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Appointed by Department of Homeland Security Secretary Alejandro Mayorkas, United Chief Executive Officer Scott Kirby served as the Co-Chair of the Homeland Security Advisory Council and also served on the Board of Directors of the Business Roundtable as the Chairman of the Education and Workforce Committee.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Hosted the first Eco-Skies Alliance Summit, bringing together leaders, corporate customers, and senior U.S. government officials for important discussions on sustainable aviation fuel, best practices of how to reduce carbon emissions from flying and how to collaborate on future sustainability solutions.

**Operational Performance**

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• In the fourth quarter, on-time arrival performance (arrival within 14 minutes of schedule) was at 80%, the best quarterly performance of 2022.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• United finished first among network carriers for on-time departures and completion at its three largest hubs – Denver, O'Hare and Houston – for the fourth-quarter and full-year 2022.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• In 2022, over 650,000 passenger connections were saved with ConnectionSaver, resulting in United achieving the lowest misconnect rate ever for the fourth quarter and full year (excluding 2020/2021).

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• In the fourth quarter, Inflight Service, Check-In and Club Satisfaction beat their record from last quarter and ended with their highest quarterly performance since the launch of the NPS (Net Promoter Score) survey in 2020.

 **Customer Experience** 

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• In 2022, 80% of domestic departures were operated on a dual-cabin aircraft, up from 67% in 2019.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Despite the severe operating conditions during winter storm Elliott, 43% of our customer surveys included a compliment for something a United employee did to help them.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Debuted free "bag drop shortcut" – a simple way for customers at United's U.S. hubs to skip the line, check their bag in a minute or less on average, and get to their flight.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Began offering eligible T-Mobile customers free in-flight Wi-Fi and streaming where available on select domestic and short-haul international flights.

------

United Airlines Reports Fourth-Quarter and Full-Year 2022 Results

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Announced the return of kids' meals on board on select United flights where complimentary meals are served.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Announced the opening of United Club Fly<sup>SM</sup>, a new club concept for a U.S. airline at Denver International Airport.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Opened the new United Club<sup>SM</sup> location at Newark Liberty International Airport, a 30,000-square-foot space offering travelers a modern design, enhanced amenities and culinary offerings.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Debuted new custom amenity kits for United Polaris® from Away ahead of summer travel.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Debuted new plant-based menu items from Impossible Foods as part of United's goal to add more vegan and vegetarian options to its culinary lineup amidst growing demand for plant-based meat.

**Network**

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Announced the 2023 summer schedule that includes adding new service to three cities – Malaga, Spain; Stockholm, Sweden; and Dubai, United Arab Emirates – United will be the No. 1 airline to Europe, Africa, India and the Middle East next summer with service to 37 cities, more destinations than all other U.S. airlines combined.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Launched a new alliance partnership with Virgin Australia, began year-round, nonstop service between San Francisco and Brisbane, Australia and became the largest carrier between the United States and Australia.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Began year-round, nonstop service between Washington, D.C., and Cape Town, South Africa and expanded to year-round nonstop service between New York/Newark and Cape Town, South Africa.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Expanded the airline's codeshare agreement with Star Alliance member Singapore Airlines, making it easier for customers to travel to more cities in the United States, Southeast Asia and other destinations in the Asia-Pacific region.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Announced a joint business agreement with Air Canada for the Canada-U.S. transborder market, building on the companies' long-standing alliance, that will give more flight options and better flight schedules to customers traveling between the two countries.

**Environmental, Social and Governance (ESG)**

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• In the fourth quarter, over 7,700 volunteer hours were served by more than 1,000 employee volunteers.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• In the fourth quarter, nearly 13 million miles were donated to 40 participating nonprofit organizations during United's Giving Tuesday 2022 campaign by over 700 donors, including nearly 2 million miles matched by United.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• In the fourth quarter, more than 4 million miles and over $111,000 were raised for Hurricane Fiona and Hurricane Ian relief efforts.

------

United Airlines Reports Fourth-Quarter and Full-Year 2022 Results

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• In 2022, through a combination of cargo-only flights and passenger flights, United transported over 1 billion pounds of cargo, including approximately 121 million pounds of medical shipments and approximately 10,500 pounds of military shipments.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• United Airlines Ventures announced a strategic investment in NEXT Renewable Fuels (NEXT), which is acquiring a permit for a flagship biofuel refinery in Port Westward, Oregon, with expected production beginning in 2026.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Announced a $15 million investment in Eve Air Mobility and a conditional purchase agreement for 200 four-seat electric aircraft with options to purchase 200 more, expecting the first deliveries as early as 2026.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Launched United for Business Blueprint™, a new platform that will allow corporate customers to fully customize their business travel program contracts with United.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• United Airlines Ventures and Oxy Low Carbon Ventures announced a collaboration with Cemvita Factory to commercialize the production of sustainable aviation fuel intended to be developed through a revolutionary new process using carbon dioxide and synthetic microbes.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Announced a strategic equity investment in Natron Energy, a battery manufacturer whose sodium-ion batteries have the potential to help United electrify its airport ground equipment like pushback tractors and operations at the gate.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• U.S. President Joe Biden appointed United President Brett Hart to the Board of Advisors on Historically Black Colleges and Universities.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Along with the PGA TOUR, announced that it will award 51 golf teams at Historically Black Colleges and Universities with more than half a million dollars in grants to fund travel for golf tournaments and recruiting efforts.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Announced a new collaboration with OneTen, a coalition committed to upskill, hire and advance Black talent into family-sustaining careers over the next 10 years.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• United Airlines Ventures announced an investment in and commercial agreement with Dimensional Energy, another step forward to reaching United's pledge to become 100% green by achieving net-zero greenhouse gas emissions by 2050, without relying on the use of traditional carbon offsets.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Became the first U.S. airline to sign an agreement with Neste to purchase sustainable aviation fuel overseas.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Over 42 million miles and more than $400,000 donated to World Central Kitchen, Airlink, American Red Cross, and Americares in support of Ukraine relief efforts by United's customers, with an additional 5 million miles and $100,000 matched by United.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Earned a top score of 100% on the 2022 Disability Equality Index for the seventh consecutive year and was recognized as a "Best Place to Work" for Disability Inclusion.

------

United Airlines Reports Fourth-Quarter and Full-Year 2022 Results

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Hosted more than 100 volunteer events for United's 2nd Annual September of Service with more than 1,600 United employees volunteering 6,500 hours.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Became the first airline to donate flights in support of the White House's Operation Fly Formula and transported Kendamil formula free of charge from Heathrow Airport in London to its Washington Dulles hub.

------

United Airlines Reports Fourth-Quarter and Full-Year 2022 Results

**Earnings Call**

UAL will hold a conference call to discuss fourth-quarter and full-year 2022 financial results, as well as its financial and operational outlook for first quarter 2023 and beyond, on Wednesday, January 18, at 9:30 a.m. CT/10:30 a.m. ET. A live, listen-only webcast of the conference call will be available at ir.united.com. The webcast will be available for replay within 24 hours of the conference call and then archived on the website for three months.

**Outlook**

This press release should be read in conjunction with the company's Investor Update issued in connection with this quarterly earnings announcement, which provides additional information on the company's business outlook (including certain financial and operational guidance) and is furnished with this press release with the U.S. Securities and Exchange Commission on a Current Report on Form 8-K. The Investor Update is also available at ir.united.com. Management will also discuss certain business outlook items during the quarterly earnings conference call.

The company's business outlook is subject to risks and uncertainties applicable to all forward-looking statements as described elsewhere in this press release. Please see the section entitled "Cautionary Statement Regarding Forward-Looking Statements."

**About United**

United's shared purpose is "Connecting People. Uniting the World." From our U.S. hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C., United operates the most comprehensive global route network among North American carriers. United is bringing back our customers' favorite destinations and adding new ones on its way to becoming the world's best airline. For more about how to join the United team, please visit www.united.com/careers and more information about the company is at www.united.com. United Airlines Holdings, Inc., the parent company of United Airlines, Inc., is traded on the Nasdaq under the symbol "UAL".

**Website Information**

We routinely post important news and information regarding United on our corporate website, www.united.com, and our investor relations website, ir.united.com. We use our investor relations website as a primary channel for disclosing key information to our investors, including the timing of future investor conferences and earnings calls, press releases and other information about financial performance, reports filed or furnished with the U.S. Securities and Exchange Commission, information on corporate governance and details related to our annual meeting of shareholders. We may use our investor relations website as a means of disclosing material, non-public information and for complying with our disclosure obligations under Regulation FD. We may also use social media channels to communicate with our investors and the public about our company and other matters, and those communications could be deemed to be material information. The information contained on, or that may be accessed through, our website or social media channels are not incorporated by reference into, and are not a part of, this document.

**Cautionary Statement Regarding Forward-Looking Statements:** 

This press release and the related attachments and Investor Update (as well as the oral statements made with respect to information contained in this release and the attachments) contain certain "forward-looking statements," within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, relating to, among other things, the potential impacts of the COVID-19 pandemic and other macroeconomic factors and steps the company plans to take in response thereto and goals, plans and projections regarding the company's financial position, results of operations, market position, capacity, fleet, product development, ESG targets and business strategy. Such forward-looking statements are based on historical performance and current expectations, estimates, forecasts and projections about the company's future financial results, goals,

------

United Airlines Reports Fourth-Quarter and Full-Year 2022 Results

plans, commitments, strategies and objectives and involve inherent risks, assumptions and uncertainties, known or unknown, including internal or external factors that could delay, divert or change any of them, that are difficult to predict, may be beyond the company's control and could cause the company's future financial results, goals, plans, commitments, strategies and objectives to differ materially from those expressed in, or implied by, the statements. Words such as "should," "could," "would," "will," "may," "expects," "plans," "intends," "anticipates," "indicates," "remains," "believes," "estimates," "projects," "forecast," "guidance," "outlook," "goals," "targets," "pledge," "confident," "optimistic," "dedicated," "positioned" and other words and terms of similar meaning and expression are intended to identify forward-looking statements, although not all forward-looking statements contain such terms. All statements, other than those that relate solely to historical facts, are forward-looking statements.

Additionally, forward-looking statements include conditional statements and statements that identify uncertainties or trends, discuss the possible future effects of known trends or uncertainties, or that indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed or assured. All forward-looking statements in this release are based upon information available to us on the date of this release. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law or regulation.

Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the following: the adverse impacts of the ongoing COVID-19 global pandemic on our business, operating results, financial condition and liquidity; execution risks associated with our strategic operating plan; changes in our network strategy or other factors outside our control resulting in less economic aircraft orders, costs related to modification or termination of aircraft orders or entry into less favorable aircraft orders, as well as any inability to accept or integrate new aircraft into our fleet as planned; any failure to effectively manage, and receive anticipated benefits and returns from, acquisitions, divestitures, investments, joint ventures and other portfolio actions; adverse publicity, harm to our brand, reduced travel demand, potential tort liability and voluntary or mandatory operational restrictions as a result of an accident, catastrophe or incident involving us, our regional carriers, our codeshare partners or another airline; the highly competitive nature of the global airline industry and susceptibility of the industry to price discounting and changes in capacity, including as a result of alliances, joint business arrangements or other consolidations; our reliance on a limited number of suppliers to source a majority of our aircraft and certain parts, and the impact of any failure to obtain timely deliveries, additional equipment or support from any of these suppliers; disruptions to our regional network and United Express flights provided by third-party regional carriers; unfavorable economic and political conditions in the United States and globally (including inflationary pressures); reliance on third-party service providers and the impact of any significant failure of these parties to perform as expected, or interruptions in our relationships with these providers or their provision of services; extended interruptions or disruptions in service at major airports where we operate and space, facility and infrastructure constrains at our hubs or other airports; geopolitical conflict, terrorist attacks or security events; any damage to our reputation or brand image; our reliance on technology and automated systems to operate our business and the impact of any significant failure or disruption of, or failure to effectively integrate and implement, the technology or systems; increasing privacy and data security obligations or a significant data breach; increased use of social media platforms by us, our employees and others; the impacts of union disputes, employee strikes or slowdowns, and other labor-related disruptions on our operations; any failure to attract, train or retain skilled personnel, including our senior management team or other key employees; the monetary and operational costs of compliance with extensive government regulation of the airline industry; current or future litigation and regulatory actions, or failure to comply with the terms of any settlement, order or arrangement relating to these actions; costs, liabilities and risks associated with environmental regulation and climate change, including our climate goals; high and/or volatile fuel prices or significant disruptions in the supply of aircraft fuel (including as a result of the Russia-Ukraine military conflict); the impacts of our significant amount of financial leverage from fixed obligations, the possibility we may seek material amounts of additional financial liquidity in the short-term, and the impacts of insufficient liquidity on our financial condition and business; failure to comply with financial and other covenants governing our debt, including our MileagePlus® financing agreements; the impacts of the proposed phaseout of the London interbank offer

------

United Airlines Reports Fourth-Quarter and Full-Year 2022 Results

rate; limitations on our ability to use our net operating loss carryforwards and certain other tax attributes to offset future taxable income for U.S. federal income tax purposes; our failure to realize the full value of our intangible assets or our long-lived assets, causing us to record impairments; fluctuations in the price of our common stock; the impacts of seasonality, weather events, infrastructure and other factors associated with the airline industry; increases in insurance costs or inadequate insurance coverage and other risks and uncertainties set forth in Part I, Item 1A. Risk Factors, of our Annual Report on Form 10-K for the fiscal year ended December 31, 2021, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission.

The foregoing list sets forth many, but not all, of the factors that could impact our ability to achieve results described in any forward-looking statements. Investors should understand that it is not possible to predict or identify all such factors and should not consider this list to be a complete statement of all potential risks and uncertainties. In addition, certain forward-looking outlook provided in this release relies on assumptions about the duration and severity of the COVID-19 pandemic, the timing of the return to a more stable business environment, the volatility of aircraft fuel prices, customer behavior changes and return in demand for air travel, among other things (together, the "Recovery Process"). The COVID-19 pandemic and the measures taken in response may continue to impact many aspects of our business, operating results, financial condition and liquidity in a number of ways, including labor shortages (including reductions in available staffing and related impacts to the company's flight schedules and reputation), facility closures and related costs and disruptions to the company's and its business partners' operations, reduced travel demand and consumer spending, increased operating costs, supply chain disruptions, logistics constraints, volatility in the price of our securities, our ability to access capital markets and volatility in the global economy and financial markets generally. If the actual Recovery Process differs materially from our assumptions, the impact of the COVID-19 pandemic on our business could be worse than expected, and our actual results may be negatively impacted and may vary materially from our expectations and projections. It is routine for our internal projections and expectations to change as the year or each quarter in the year progresses, and therefore it should be clearly understood that the internal projections, beliefs and assumptions upon which we base our expectations may change. For instance, we regularly monitor future demand and booking trends and adjust capacity, as needed. As such, our actual flown capacity may differ materially from currently published flight schedules or current estimations.

**Non-GAAP Financial Information:**

In discussing financial results and guidance, the company refers to financial measures that are not in accordance with U.S. Generally Accepted Accounting Principles (GAAP). The non-GAAP financial measures are provided as supplemental information to the financial measures presented in this press release that are calculated and presented in accordance with GAAP and are presented because management believes that they supplement or enhance management's, analysts' and investors' overall understanding of the company's underlying financial performance and trends and facilitate comparisons among current, past and future periods. Non-GAAP financial measures such as adjusted operating margin (which excludes special charges (credits)), CASM-ex (which excludes the impact of fuel expense, profit sharing, special charges and third-party expenses), adjusted pre-tax margin (which is calculated as pre-tax margin excluding operating and nonoperating special charges (credits) and unrealized (gains) losses on investments, net) and adjusted net income typically have exclusions or adjustments that include one or more of the following characteristics, such as being highly variable, difficult to project, unusual in nature, significant to the results of a particular period or not indicative of past or future operating results. These items are excluded because the company believes they neither relate to the ordinary course of the company's business nor reflect the company's underlying business performance.

Because the non-GAAP financial measures are not calculated in accordance with GAAP, they should not be considered superior to and are not intended to be considered in isolation or as a substitute for the related GAAP financial measures presented in the press release and may not be the same as or comparable to similarly titled measures presented by other companies due to possible differences in method and in the items being adjusted. We encourage investors to review our financial statements and publicly-filed reports in their entirety and not to rely on any single financial measure.

------

United Airlines Reports Fourth-Quarter and Full-Year 2022 Results

Please refer to the tables accompanying this release for a description of the non-GAAP adjustments and reconciliations of the historical non-GAAP financial measures used to the most comparable GAAP financial measure and related disclosures.

-tables attached-

------

United Airlines Reports Fourth-Quarter and Full-Year 2022 Results

 **UNITED AIRLINES HOLDINGS, INC**

STATEMENTS OF CONSOLIDATED OPERATIONS (UNAUDITED)

---

| | | | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|:---|:---|
| | Three Months Ended<br>December 31, | Three Months Ended<br>December 31, | Three Months Ended<br>December 31, | %<br>Increase/<br>(Decrease) 2022 vs. 2019 | Year Ended<br>December 31, | Year Ended<br>December 31, | Year Ended<br>December 31, | %<br>Increase/<br>(Decrease) 2022 vs. 2019 |
| (In millions, except per share data) | 2022 | 2021 | 2019 | %<br>Increase/<br>(Decrease) 2022 vs. 2019 | 2022 | 2021 | 2019 | %<br>Increase/<br>(Decrease) 2022 vs. 2019 |
| Operating revenue: |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Passenger revenue | $11202 | $6878 | $9933 | 12.8 | $40032 | $20197 | $39625 | 1.0 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cargo | 472 | 727 | 316 | 49.4 | 2171 | 2349 | 1179 | 84.1 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Other operating revenue | 726 | 587 | 639 | 13.6 | 2752 | 2088 | 2455 | 12.1 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total operating revenue | 12400 | 8192 | 10888 | 13.9 | 44955 | 24634 | 43259 | 3.9 |
| Operating expense: |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Aircraft fuel | 3317 | 1962 | 2249 | 47.5 | 13113 | 5755 | 8953 | 46.5 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Salaries and related costs | 3000 | 2579 | 3078 | (2.5) | 11466 | 9566 | 12071 | (5.0) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Landing fees and other rent | 657 | 681 | 650 | 1.1 | 2576 | 2416 | 2543 | 1.3 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Depreciation and amortization | 624 | 619 | 606 | 3.0 | 2456 | 2485 | 2288 | 7.3 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Regional capacity purchase | 571 | 601 | 725 | (21.2) | 2299 | 2147 | 2849 | (19.3) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Aircraft maintenance materials and outside repairs | 600 | 399 | 475 | 26.3 | 2153 | 1316 | 1794 | 20.0 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Distribution expenses | 434 | 235 | 417 | 4.1 | 1535 | 677 | 1651 | (7.0) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Aircraft rent | 59 | 63 | 67 | (11.9) | 252 | 228 | 288 | (12.5) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Special charges (credits) | 16 | 56 | 130 | NM | 140 | (3367) | 246 | NM |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Other operating expenses | 1745 | 1405 | 1630 | 7.1 | 6628 | 4433 | 6275 | 5.6 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total operating expense | 11023 | 8600 | 10027 | 9.9 | 42618 | 25656 | 38958 | 9.4 |
| Operating income (loss) | 1377 | (408) | 861 | 59.9 | 2337 | (1022) | 4301 | (45.7) |
| Nonoperating income (expense): |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Interest expense | (479) | (429) | (161) | 197.5 | (1778) | (1657) | (731) | 143.2 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Interest income | 156 | 6 | 30 | 420.0 | 298 | 36 | 133 | 124.1 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Interest capitalized | 32 | 23 | 20 | 60.0 | 105 | 80 | 85 | 23.5 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Unrealized gains (losses) on investments, net | 32 | (125) | 81 | (60.5) | 20 | (34) | 153 | (86.9) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Miscellaneous, net | 12 | 88 | 13 | (7.7) | 8 | 40 | (27) | NM |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total nonoperating expense, net | (247) | (437) | (17) | NM | (1347) | (1535) | (387) | 248.1 |
| Income (loss) before income taxes | 1130 | (845) | 844 | 33.9 | 990 | (2557) | 3914 | (74.7) |
| Income tax expense (benefit) | 287 | (199) | 203 | 41.4 | 253 | (593) | 905 | (72.0) |
| Net income (loss) | $843 | $(646) | $641 | 31.5 | $737 | $(1964) | $3009 | (75.5) |
| Diluted earnings (loss) per share | $2.55 | $(1.99) | $2.53 | 0.8 | $2.23 | $(6.10) | $11.58 | (80.7) |
| Diluted weighted average shares | 330.4 | 323.8 | 253.4 | 30.4 | 330.1 | 321.9 | 259.9 | 27.0 |
| NM Not meaningful |  |  |  |  |  |  |  |  |

---

------

United Airlines Reports Fourth-Quarter and Full-Year 2022 Results

**UNITED AIRLINES HOLDINGS, INC.**

PASSENGER REVENUE INFORMATION AND STATISTICS

**Information is as follows (in millions, except for percentage changes):**

---

| | | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|:---|
| | 4Q 2022<br>Passenger<br>Revenue | Passenger<br>Revenue<br>vs.<br>4Q 2019 | PRASM vs. 4Q 2019 | Yield vs. 4Q 2019 | Available<br>Seat Miles<br>vs.<br>4Q 2019 | 4Q 2022 Available Seat Miles | 4Q 2022 Revenue Passenger Miles |
| Domestic | $7199 | 13.6% | 22.8% | 18.7% | (7.5%) | 37551 | 32583 |
| Europe | 1656 | 22.1% | 11.4% | 10.4% | 9.6% | 11444 | 9363 |
| Latin America | 1119 | 25.6% | 30.1% | 23.7% | (3.5%) | 6447 | 5641 |
| Pacific | 824 | (24.3%) | 41.9% | 40.6% | (46.6%) | 5924 | 4664 |
| Middle East/India/Africa | 404 | 55.4% | 17.3% | 18.4% | 32.5% | 2928 | 2507 |
| International | 4003 | 11.3% | 26.6% | 23.5% | (12.1%) | 26743 | 22175 |
| Consolidated | $11202 | 12.8% | 24.6% | 20.8% | (9.5%) | 64294 | 54758 |

---

**Select operating statistics are as follows:**

---

| | | | | | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|:---|:---|:---|:---|
| | Three Months Ended<br>December 31, | Three Months Ended<br>December 31, | Three Months Ended<br>December 31, | %<br>Increase/<br>(Decrease) 2022 vs. 2019 | | Year Ended<br>December 31, | Year Ended<br>December 31, | Year Ended<br>December 31, | %<br>Increase/<br>(Decrease) 2022 vs. 2019 | |
| | 2022 | 2021 | 2019 | %<br>Increase/<br>(Decrease) 2022 vs. 2019 | | 2022 | 2021 | 2019 | %<br>Increase/<br>(Decrease) 2022 vs. 2019 | |
| &nbsp;&nbsp;&nbsp;&nbsp;Passengers (thousands) (a) | 38242 | 33354 | 40306 | (5.1) |  | 144300 | 104082 | 162443 | (11.2) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Revenue passenger miles ("RPMs") (millions) (b) | 54758 | 42186 | 58633 | (6.6) |  | 206791 | 128979 | 239360 | (13.6) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Available seat miles ("ASMs") (millions) (c) | 64294 | 54815 | 71038 | (9.5) |  | 247858 | 178684 | 284999 | (13.0) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Passenger load factor: (d) |  |  |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Consolidated | 85.2% | 77.0% | 82.5% | 2.7 | pts. | 83.4% | 72.2% | 84.0% | (0.6) | pts. |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Domestic | 86.8% | 83.0% | 83.8% | 3.0 | pts. | 85.5% | 79.9% | 85.2% | 0.3 | pts. |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;International | 82.9% | 66.3% | 80.8% | 2.1 | pts. | 80.5% | 59.0% | 82.4% | (1.9) | pts. |
| &nbsp;&nbsp;&nbsp;&nbsp;Passenger revenue per available seat mile ("PRASM") (cents) | 17.42 | 12.55 | 13.98 | 24.6 |  | 16.15 | 11.30 | 13.90 | 16.2 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Total revenue per available seat mile ("TRASM") (cents) | 19.29 | 14.94 | 15.33 | 25.8 |  | 18.14 | 13.79 | 15.18 | 19.5 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Average yield per revenue passenger mile (cents) (e) | 20.46 | 16.30 | 16.94 | 20.8 |  | 19.36 | 15.66 | 16.55 | 17.0 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Cargo revenue ton miles (millions) (f) | 765 | 870 | 889 | (13.9) |  | 3041 | 3285 | 3329 | (8.7) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Aircraft in fleet at end of period | 1338 | 1344 | 1372 | (2.5) |  | 1338 | 1344 | 1372 | (2.5) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Average stage length (miles) (g) | 1436 | 1320 | 1446 | (0.7) |  | 1437 | 1315 | 1460 | (1.6) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Employee headcount, as of December 31 (in thousands) | 92.8 | 84.1 | 95.9 | (3.2) |  | 92.8 | 84.1 | 95.9 | (3.2) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;CASM (cents) | 17.14 | 15.69 | 14.11 | 21.5 |  | 17.19 | 14.36 | 13.67 | 25.7 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;CASM-ex (cents) (h) | 11.71 | 11.95 | 10.53 | 11.2 |  | 11.73 | 12.96 | 10.21 | 14.9 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Average aircraft fuel price per gallon | $3.54 | $2.41 | $2.10 | 68.6 |  | $3.63 | $2.11 | $2.09 | 73.7 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Fuel gallons consumed (millions) | 936 | 814 | 1071 | (12.6) |  | 3608 | 2729 | 4292 | (15.9) |  |

---

(a) The number of revenue passengers measured by each flight segment flown.

(b) The number of scheduled miles flown by revenue passengers.

(c) The number of seats available for passengers multiplied by the number of scheduled miles those seats are flown.

(d) RPMs divided by ASMs.

(e) The average passenger revenue received for each RPM flown.

(f) The number of cargo revenue tons transported multiplied by the number of miles flown.

(g) Average stage length equals the average distance a flight travels weighted for size of aircraft.

(h) CASM-ex is CASM less the impact of fuel expense, profit sharing, special charges and third-party expenses. See NON-GAAP FINANCIAL INFORMATION for a reconciliations of CASM-ex to CASM, the most comparable GAAP measure.

------

United Airlines Reports Fourth-Quarter and Full-Year 2022 Results

**UNITED AIRLINES HOLDINGS, INC.**

NON-GAAP FINANCIAL INFORMATION

UAL evaluates its financial performance utilizing various accounting principles generally accepted in the United States of America (GAAP) and non-GAAP financial measures, including adjusted earnings before interest, taxes, depreciation and amortization (adjusted EBITDA), adjusted EBITDA margin, adjusted operating income (loss), adjusted operating expenses, adjusted operating margin, adjusted pre-tax income (loss), adjusted pre-tax margin, adjusted net income (loss), adjusted diluted earnings (loss) per share, CASM-ex, operating expenses excluding special charges, adjusted capital expenditures, free cash flow, and free cash flow, net of financings, among others. The non-GAAP financial measures are provided as supplemental information to the financial measures presented in this press release that are calculated and presented in accordance with GAAP and are presented because management believes that they supplement or enhance management's, analysts' and investors' overall understanding of the company's underlying financial performance and trends and facilitate comparisons among current, past and future periods.

Because the non-GAAP financial measures are not calculated in accordance with GAAP, they should not be considered superior to and are not intended to be considered in isolation or as a substitute for the related GAAP financial measures presented in the press release and may not be the same as or comparable to similarly titled measures presented by other companies due to possible differences in method and in the items being adjusted. We encourage investors to review our financial statements and publicly-filed reports in their entirety and not to rely on any single financial measure.

The company does not provide a reconciliation of forward-looking measures where the company believes such a reconciliation would imply a degree of precision and certainty that could be confusing to investors and is unable to reasonably predict certain items contained in the GAAP measures without unreasonable efforts. This is due to the inherent difficulty of forecasting the timing or amount of various items that have not yet occurred and are out of the company's control or cannot be reasonably predicted. For the same reasons, the company is unable to address the probable significance of the unavailable information. Forward-looking non-GAAP financial measures provided without the most directly comparable GAAP financial measures may vary materially from the corresponding GAAP financial measures. See "Cautionary Statement Regarding Forward-Looking Statements" above.

The information below provides an explanation of certain adjustments reflected in the non-GAAP financial measures and shows a reconciliation of non-GAAP financial measures reported in this press release to the most directly comparable GAAP financial measures. Within the financial tables presented, certain columns and rows may not add due to the use of rounded numbers. Percentages and earnings per share amounts presented are calculated from the underlying amounts.

------

United Airlines Reports Fourth-Quarter and Full-Year 2022 Results

**UNITED AIRLINES HOLDINGS, INC.**

NON-GAAP FINANCIAL INFORMATION (Continued)

CASM is a common metric used in the airline industry to measure an airline's cost structure and efficiency. UAL reports CASM excluding special charges (credits), third-party business expenses, fuel expense and profit sharing. UAL believes that adjusting for special charges (credits) is useful to investors because special charges (credits) are not indicative of UAL's ongoing performance. UAL also believes that excluding third-party business expenses, such as maintenance, flight academy, ground handling and catering services for third parties, provides more meaningful disclosure because these expenses are not directly related to UAL's core business. UAL also believes that excluding fuel expense from certain measures is useful to investors because it provides an additional measure of management's performance excluding the effects of a significant cost item over which management has limited influence. UAL excludes profit sharing because it believes that this exclusion allows investors to better understand and analyze UAL's operating cost performance and provides a more meaningful comparison of our core operating costs to the airline industry.

UAL also reports EBITDA excluding special charges (credits), nonoperating unrealized (gains) losses on investments, net, nonoperating debt extinguishment and modification fees and nonoperating special termination benefits. UAL believes that adjusting for these items is useful to investors because they are not indicative of UAL's ongoing performance.

---

| | | | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|:---|:---|
| | Three Months Ended<br>December 31, | Three Months Ended<br>December 31, | Three Months Ended<br>December 31, | %<br>Increase/<br>(Decrease) 2022 vs. 2019 | Year Ended<br>December 31, | Year Ended<br>December 31, | Year Ended<br>December 31, | %<br>Increase/<br>(Decrease) 2022 vs. 2019 |
| | 2022 | 2021 | 2019 | %<br>Increase/<br>(Decrease) 2022 vs. 2019 | 2022 | 2021 | 2019 | %<br>Increase/<br>(Decrease) 2022 vs. 2019 |
| **CASM (cents)** |  |  |  |  |  |  |  |  |
| Cost per available seat mile (CASM) (GAAP) | 17.14 | 15.69 | 14.11 | 21.5 | 17.19 | 14.36 | 13.67 | 25.7 |
| &nbsp;&nbsp;&nbsp;&nbsp;Fuel expense | 5.16 | 3.58 | 3.16 |  | 5.29 | 3.22 | 3.14 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Profit sharing | 0.19 |  | 0.17 |  | 0.06 |  | 0.17 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Third-party business expenses | 0.06 | 0.06 | 0.07 |  | 0.06 | 0.06 | 0.06 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Special charges (credits) | 0.02 | 0.10 | 0.18 |  | 0.05 | (1.88) | 0.09 |  |
| CASM-ex (Non-GAAP) | 11.71 | 11.95 | 10.53 | 11.2 | 11.73 | 12.96 | 10.21 | 14.9 |

---

---

| | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|
| **Adjusted EBITDA** | Three Months Ended<br>December 31, | Three Months Ended<br>December 31, | Three Months Ended<br>December 31, | Year Ended<br>December 31, | Year Ended<br>December 31, | Year Ended<br>December 31, |
|  | 2022 | 2021 | 2019 | 2022 | 2021 | 2019 |
| &nbsp;&nbsp;&nbsp;&nbsp;Net income (loss) | $843 | $(646) | $641 | $737 | $(1964) | $3009 |
| &nbsp;&nbsp;&nbsp;&nbsp;Adjusted for: |  |  |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Depreciation and amortization | 624 | 619 | 606 | 2456 | 2485 | 2288 |
| &nbsp;&nbsp;&nbsp;&nbsp;Interest expense, net of capitalized interest and interest income | 291 | 400 | 111 | 1375 | 1541 | 513 |
| &nbsp;&nbsp;&nbsp;&nbsp;Income tax expense (benefit) | 287 | (199) | 203 | 253 | (593) | 905 |
| &nbsp;&nbsp;&nbsp;Special charges (credits) | 16 | 56 | 130 | 140 | (3367) | 246 |
| &nbsp;&nbsp;&nbsp;Nonoperating unrealized (gains) losses on investments, net | (32) | 125 | (81) | (20) | 34 | (153) |
| &nbsp;&nbsp;&nbsp;Nonoperating debt extinguishment and modification fees |  |  |  | 7 | 50 |  |
| &nbsp;&nbsp;&nbsp;Nonoperating special termination benefits |  | (15) |  |  | 31 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Adjusted EBITDA | $2029 | $340 | $1610 | $4948 | $(1783) | $6808 |
| &nbsp;&nbsp;&nbsp;&nbsp; Adjusted EBITDA margin | 16.4% | 4.2% | 14.8% | 11.0% | (7.2)% | 15.7% |

---

------

United Airlines Reports Fourth-Quarter and Full-Year 2022 Results

**UNITED AIRLINES HOLDINGS, INC.**

NON-GAAP FINANCIAL INFORMATION (Continued)

UAL believes that adjusting capital expenditures for assets acquired through the issuance of debt, finance leases and other financial liabilities is useful to investors in order to appropriately reflect the total amounts spent on capital expenditures. UAL also believes that adjusting net cash provided by (used in) operating activities for capital expenditures, net of flight equipment purchase deposit returns, adjusted capital expenditures, and aircraft operating lease additions is useful to allow investors to evaluate the company's ability to generate cash that is available for debt service or general corporate initiatives.

---

| | | | | |
|:---|:---|:---|:---|:---|
| | Three Months Ended<br>December 31, | Three Months Ended<br>December 31, | Year Ended<br>December 31, | Year Ended<br>December 31, |
| **Capital Expenditures** (in millions) | 2022 | 2021 | 2022 | 2021 |
| Capital expenditures, net of flight equipment purchase deposit returns (GAAP) | $2539 | $536 | $4819 | $2107 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Property and equipment acquired through the issuance of debt, finance leases, and other financial liabilities | 19 | 13 | 19 | 814 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Adjustment to property and equipment acquired through other financial liabilities (a) |  |  |  | (14) |
| Adjusted capital expenditures (Non-GAAP) | $2558 | $549 | $4838 | $2907 |
| **Free Cash Flow** (in millions) |  |  |  |  |
| Net cash provided by (used in) operating activities (GAAP) | $1158 | $(269) | $6066 | $2067 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Less capital expenditures, net of flight equipment purchase deposit returns | 2539 | 536 | 4819 | 2107 |
| Free cash flow, net of financings (Non-GAAP) | $(1381) | $(805) | $1247 | $(40) |
| Net cash provided by (used in) operating activities (GAAP) | $1158 | $(269) | $6066 | $2067 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Less adjusted capital expenditures (Non-GAAP) | 2558 | 549 | 4838 | 2907 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Less aircraft operating lease additions |  | 127 | 4 | 668 |
| Free cash flow (Non-GAAP) | $(1400) | $(945) | $1224 | $(1508) |
| (a) United entered into agreements with third parties to finance through sale and leaseback transactions new Boeing model 787 aircraft and Boeing model 737 MAX aircraft subject to purchase agreements between United and Boeing. In connection with the delivery of each aircraft from Boeing, United assigned its right to purchase such aircraft to the buyer, and simultaneous with the buyer's purchase from Boeing, United entered into a long-term lease for such aircraft with the buyer as lessor. Upon delivery of each aircraft, the company accounted for the aircraft, which has a repurchase option at a price other than fair value, as part of Total operating property and equipment, net on the company's balance sheet and the related obligation as Current maturities of other financial liabilities and Other financial liabilities (noncurrent) since they did not qualify for sale recognition. If the repurchase option is not exercised, these aircraft will be accounted for as leased assets at the time of the option expiration and the related assets and liabilities will be adjusted to the present value of the remaining lease payments at that time. This adjustment reflects the difference between the recorded amounts and the present value of future lease payments at inception. | (a) United entered into agreements with third parties to finance through sale and leaseback transactions new Boeing model 787 aircraft and Boeing model 737 MAX aircraft subject to purchase agreements between United and Boeing. In connection with the delivery of each aircraft from Boeing, United assigned its right to purchase such aircraft to the buyer, and simultaneous with the buyer's purchase from Boeing, United entered into a long-term lease for such aircraft with the buyer as lessor. Upon delivery of each aircraft, the company accounted for the aircraft, which has a repurchase option at a price other than fair value, as part of Total operating property and equipment, net on the company's balance sheet and the related obligation as Current maturities of other financial liabilities and Other financial liabilities (noncurrent) since they did not qualify for sale recognition. If the repurchase option is not exercised, these aircraft will be accounted for as leased assets at the time of the option expiration and the related assets and liabilities will be adjusted to the present value of the remaining lease payments at that time. This adjustment reflects the difference between the recorded amounts and the present value of future lease payments at inception. | (a) United entered into agreements with third parties to finance through sale and leaseback transactions new Boeing model 787 aircraft and Boeing model 737 MAX aircraft subject to purchase agreements between United and Boeing. In connection with the delivery of each aircraft from Boeing, United assigned its right to purchase such aircraft to the buyer, and simultaneous with the buyer's purchase from Boeing, United entered into a long-term lease for such aircraft with the buyer as lessor. Upon delivery of each aircraft, the company accounted for the aircraft, which has a repurchase option at a price other than fair value, as part of Total operating property and equipment, net on the company's balance sheet and the related obligation as Current maturities of other financial liabilities and Other financial liabilities (noncurrent) since they did not qualify for sale recognition. If the repurchase option is not exercised, these aircraft will be accounted for as leased assets at the time of the option expiration and the related assets and liabilities will be adjusted to the present value of the remaining lease payments at that time. This adjustment reflects the difference between the recorded amounts and the present value of future lease payments at inception. | (a) United entered into agreements with third parties to finance through sale and leaseback transactions new Boeing model 787 aircraft and Boeing model 737 MAX aircraft subject to purchase agreements between United and Boeing. In connection with the delivery of each aircraft from Boeing, United assigned its right to purchase such aircraft to the buyer, and simultaneous with the buyer's purchase from Boeing, United entered into a long-term lease for such aircraft with the buyer as lessor. Upon delivery of each aircraft, the company accounted for the aircraft, which has a repurchase option at a price other than fair value, as part of Total operating property and equipment, net on the company's balance sheet and the related obligation as Current maturities of other financial liabilities and Other financial liabilities (noncurrent) since they did not qualify for sale recognition. If the repurchase option is not exercised, these aircraft will be accounted for as leased assets at the time of the option expiration and the related assets and liabilities will be adjusted to the present value of the remaining lease payments at that time. This adjustment reflects the difference between the recorded amounts and the present value of future lease payments at inception. | (a) United entered into agreements with third parties to finance through sale and leaseback transactions new Boeing model 787 aircraft and Boeing model 737 MAX aircraft subject to purchase agreements between United and Boeing. In connection with the delivery of each aircraft from Boeing, United assigned its right to purchase such aircraft to the buyer, and simultaneous with the buyer's purchase from Boeing, United entered into a long-term lease for such aircraft with the buyer as lessor. Upon delivery of each aircraft, the company accounted for the aircraft, which has a repurchase option at a price other than fair value, as part of Total operating property and equipment, net on the company's balance sheet and the related obligation as Current maturities of other financial liabilities and Other financial liabilities (noncurrent) since they did not qualify for sale recognition. If the repurchase option is not exercised, these aircraft will be accounted for as leased assets at the time of the option expiration and the related assets and liabilities will be adjusted to the present value of the remaining lease payments at that time. This adjustment reflects the difference between the recorded amounts and the present value of future lease payments at inception. |

---

------

United Airlines Reports Fourth-Quarter and Full-Year 2022 Results

**UNITED AIRLINES HOLDINGS, INC.**

NON-GAAP FINANCIAL INFORMATION (Continued)

---

| | | | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|:---|:---|
| | Three Months Ended<br>December 31, | Three Months Ended<br>December 31, | Three Months Ended<br>December 31, | %<br>Increase/<br>(Decrease) 2022 vs. 2019 | Year Ended<br>December 31, | Year Ended<br>December 31, | Year Ended<br>December 31, | %<br>Increase/<br>(Decrease) 2022 vs. 2019 |
| (in millions) | 2022 | 2021 | 2019 | %<br>Increase/<br>(Decrease) 2022 vs. 2019 | 2022 | 2021 | 2019 | %<br>Increase/<br>(Decrease) 2022 vs. 2019 |
| Operating expenses (GAAP) | $11023 | $8600 | $10027 | 9.9 | $42618 | $25656 | $38958 | 9.4 |
| &nbsp;&nbsp;&nbsp;Special charges (credits) | 16 | 56 | 130 | NM | 140 | (3367) | 246 | NM |
| Operating expenses, excluding special charges (credits) | 11007 | 8544 | 9897 | 11.2 | 42478 | 29023 | 38712 | 9.7 |
| &nbsp;&nbsp;&nbsp;&nbsp;Adjusted to exclude: |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;&nbsp;Third-party business expenses | 36 | 30 | 48 | (25.0) | 146 | 119 | 168 | (13.1) |
| &nbsp;&nbsp;&nbsp;Fuel expense | 3317 | 1962 | 2249 | 47.5 | 13113 | 5755 | 8953 | 46.5 |
| &nbsp;&nbsp;&nbsp;&nbsp;Profit sharing | 125 |  | 123 | 1.6 | 133 |  | 491 | (72.9) |
| Adjusted operating expenses (Non-GAAP) | $7529 | $6552 | $7477 | 0.7 | $29086 | $23149 | $29100 |  |
| Operating income (loss) (GAAP) | $1377 | $(408) | $861 | 59.9 | $2337 | $(1022) | $4301 | (45.7) |
| &nbsp;&nbsp;&nbsp;&nbsp;Adjusted to exclude: |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;&nbsp;Special charges (credits) | 16 | 56 | 130 | NM | 140 | (3367) | 246 | NM |
| Adjusted operating income (loss) (Non-GAAP) | $1393 | $(352) | $991 | 40.6 | $2477 | $(4389) | $4547 | (45.5) |
| *Operating margin* | *11.1 %* | *(5.0) %* | *7.9 %* | *3.2 pts.* | *5.2 %* | *(4.1) %* | *9.9 %* | *(4.7) pts.* |
| *Adjusted operating margin (Non-GAAP)* | *11.2 %* | *(4.3) %* | *9.1 %* | *2.1 pts.* | *5.5 %* | *(17.8) %* | *10.5 %* | *(5.0) pts.* |
| Pre-tax income (loss) (GAAP) | $1130 | $(845) | $844 | 33.9 | $990 | $(2557) | $3914 | (74.7) |
| &nbsp;&nbsp;&nbsp;&nbsp;Adjusted to exclude: |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;&nbsp;Special charges (credits) | 16 | 56 | 130 | NM | 140 | (3367) | 246 | NM |
| &nbsp;&nbsp;&nbsp;Unrealized (gains) losses on investments, net | (32) | 125 | (81) | NM | (20) | 34 | (153) | NM |
| &nbsp;&nbsp;&nbsp;Debt extinguishment and modification fees |  |  |  | NM | 7 | 50 |  | NM |
| &nbsp;&nbsp;&nbsp;Special termination benefits |  | (15) |  | NM |  | 31 |  | NM |
| &nbsp;&nbsp;&nbsp; Interest expense on ERJ 145 finance leases |  |  | (4) | NM |  |  | 64 | NM |
| Adjusted pre-tax income (loss) (Non-GAAP) | $1114 | $(679) | $889 | 25.3 | $1117 | $(5809) | $4071 | (72.6) |
| *Pre-tax margin* | *9.1 %* | *(10.3) %* | *7.8 %* | *1.3 pts.* | *2.2 %* | *(10.4) %* | *9.0 %* | *(6.8) pts.* |
| *Adjusted pre-tax margin (Non-GAAP)* | *9.0 %* | *(8.3) %* | *8.2 %* | *.8 pts.* | *2.5 %* | *(23.6) %* | *9.4 %* | *(6.9) pts.* |
| Net income (loss) (GAAP) | $843 | $(646) | $641 | 31.5 | $737 | $(1964) | $3009 | (75.5) |
| &nbsp;&nbsp;&nbsp;&nbsp;Adjusted to exclude: |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;&nbsp;Special charges (credits) | 16 | 56 | 130 | NM | 140 | (3367) | 246 | NM |
| &nbsp;&nbsp;&nbsp;Unrealized (gains) losses on investments, net | (32) | 125 | (81) | NM | (20) | 34 | (153) | NM |
| &nbsp;&nbsp;&nbsp;Debt extinguishment and modification fees |  |  |  | NM | 7 | 50 |  | NM |
| &nbsp;&nbsp;&nbsp;Special termination benefits |  | (15) |  | NM |  | 31 |  | NM |
| &nbsp;&nbsp;&nbsp;Interest expense on ERJ 145 finance leases |  |  | (4) | NM |  |  | 64 | NM |
| &nbsp;&nbsp;&nbsp;Income tax expense (benefit) on adjustments, net | (16) | (40) | (10) | NM | (33) | 728 | (35) | NM |
| Adjusted net income (loss) (Non-GAAP) | $811 | $(520) | $676 | 20.0 | $831 | $(4488) | $3131 | (73.5) |
| Diluted earnings (loss) per share (GAAP) | $2.55 | $(1.99) | $2.53 | 0.8 | $2.23 | $(6.10) | $11.58 | (80.7) |
| &nbsp;&nbsp;&nbsp;&nbsp;Adjusted to exclude: |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;&nbsp;Special charges (credits) | 0.05 | 0.17 | 0.52 | NM | 0.42 | (10.46) | 0.95 | NM |
| &nbsp;&nbsp;&nbsp;Unrealized (gains) losses on investments, net | (0.10) | 0.38 | (0.32) | NM | (0.06) | 0.11 | (0.59) | NM |
| &nbsp;&nbsp;&nbsp;Debt extinguishment and modification fees |  |  |  | NM | 0.03 | 0.15 |  | NM |
| &nbsp;&nbsp;&nbsp;Special termination benefits |  | (0.04) |  | NM |  | 0.10 |  | NM |
| &nbsp;&nbsp;&nbsp;Interest expense on ERJ 145 finance leases |  |  | (0.02) | NM |  |  | 0.25 | NM |
| &nbsp;&nbsp;&nbsp;Income tax expense (benefit) on adjustments, net | (0.04) | (0.12) | (0.04) | NM | (0.10) | 2.26 | (0.14) | NM |
| Adjusted diluted income (loss) per share (Non-GAAP) | $2.46 | $(1.60) | $2.67 | (7.9) | $2.52 | $(13.94) | $12.05 | (79.1) |

---

NM Not Meaningful

------

United Airlines Reports Fourth-Quarter and Full-Year 2022 Results

**UNITED AIRLINES HOLDINGS, INC** 

CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED)

---

| | | |
|:---|:---|:---|
| (In millions) | December 31, 2022 | December 31, 2021 |
| **ASSETS** |  |  |
| Current assets: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Cash and cash equivalents | $7166 | $18283 |
| &nbsp;&nbsp;&nbsp;&nbsp;Short-term investments | 9248 | 123 |
| &nbsp;&nbsp;&nbsp;&nbsp;Restricted cash | 45 | 37 |
| &nbsp;&nbsp;&nbsp;&nbsp;Receivables, less allowance for credit losses (2022—$11; 2021—$28) | 1801 | 1663 |
| &nbsp;&nbsp;&nbsp;&nbsp;Aircraft fuel, spare parts and supplies, less obsolescence allowance (2022—$610; 2021—$546) | 1109 | 983 |
| &nbsp;&nbsp;&nbsp;&nbsp;Prepaid expenses and other | 689 | 745 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total current assets | 20058 | 21834 |
| Total operating property and equipment, net | 34448 | 32074 |
| Operating lease right-of-use assets | 3889 | 4645 |
| Other assets: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Goodwill | 4527 | 4527 |
| &nbsp;&nbsp;&nbsp;&nbsp;Intangibles, less accumulated amortization (2022—$1,472; 2021—$1,544) | 2762 | 2803 |
| &nbsp;&nbsp;&nbsp;&nbsp;Restricted cash | 210 | 213 |
| &nbsp;&nbsp;&nbsp;&nbsp;Deferred income taxes | 91 | 659 |
| &nbsp;&nbsp;&nbsp;&nbsp;Investments in affiliates and other, less allowance for credit losses (2022—$21; 2021—$622) | 1373 | 1420 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total other assets | 8963 | 9622 |
| Total assets | $67358 | $68175 |
| **LIABILITIES AND STOCKHOLDERS' EQUITY** |  |  |
| Current liabilities: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Accounts payable | $3395 | $2562 |
| &nbsp;&nbsp;&nbsp;&nbsp;Accrued salaries and benefits | 1971 | 2121 |
| &nbsp;&nbsp;&nbsp;&nbsp;Advance ticket sales | 7555 | 6354 |
| &nbsp;&nbsp;&nbsp;&nbsp;Frequent flyer deferred revenue | 2693 | 2239 |
| &nbsp;&nbsp;&nbsp;&nbsp;Current maturities of long-term debt | 2911 | 3002 |
| &nbsp;&nbsp;&nbsp;&nbsp;Current maturities of other financial liabilities | 23 | 834 |
| &nbsp;&nbsp;&nbsp;&nbsp;Current maturities of operating leases | 561 | 556 |
| &nbsp;&nbsp;&nbsp;&nbsp;Current maturities of finance leases | 104 | 76 |
| &nbsp;&nbsp;&nbsp;&nbsp;Other | 779 | 560 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total current liabilities | 19992 | 18304 |
| Long-term liabilities and deferred credits: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Long-term debt | 28283 | 30361 |
| &nbsp;&nbsp;&nbsp;&nbsp;Long-term obligations under operating leases | 4459 | 5152 |
| &nbsp;&nbsp;&nbsp;&nbsp;Long-term obligations under finance leases | 115 | 219 |
| &nbsp;&nbsp;&nbsp;&nbsp;Frequent flyer deferred revenue | 3982 | 4043 |
| &nbsp;&nbsp;&nbsp;&nbsp;Pension liability | 747 | 1920 |
| &nbsp;&nbsp;&nbsp;&nbsp;Postretirement benefit liability | 671 | 1000 |
| &nbsp;&nbsp;&nbsp;&nbsp;Other financial liabilities | 844 | 863 |
| &nbsp;&nbsp;&nbsp;&nbsp;Other | 1369 | 1284 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total long-term liabilities and deferred credits | 40470 | 44842 |
| Total stockholders' equity | 6896 | 5029 |
| Total liabilities and stockholders' equity | $67358 | $68175 |

---

------

United Airlines Reports Fourth-Quarter and Full-Year 2022 Results

**UNITED AIRLINES HOLDINGS, INC.**

CONDENSED STATEMENTS OF CONSOLIDATED CASH FLOWS (UNAUDITED)

---

| | | |
|:---|:---|:---|
| (In millions) | Year Ended<br>December 31, | Year Ended<br>December 31, |
|  | 2022 | 2021 |
| Cash Flows from Operating Activities: |  |  |
| Net cash provided by operating activities | $6066 | $2067 |
| Cash Flows from Investing Activities: |  |  |
| &nbsp;&nbsp;&nbsp;Capital expenditures, net of flight equipment purchase deposit returns | (4819) | (2107) |
| &nbsp;&nbsp;&nbsp;Purchases of short-term and other investments | (11232) | (68) |
| &nbsp;&nbsp;&nbsp;Proceeds from sale of short-term and other investments | 2084 | 397 |
| &nbsp;&nbsp;&nbsp;Proceeds from sale of property and equipment | 207 | 107 |
| &nbsp;&nbsp;&nbsp;Loans made to others | (72) |  |
| &nbsp;&nbsp;&nbsp;Other, net | 3 | (1) |
| Net cash used in investing activities | (13829) | (1672) |
| Cash Flows from Financing Activities: |  |  |
| &nbsp;&nbsp;&nbsp;Proceeds from issuance of debt, net of discounts and fees | 736 | 11096 |
| &nbsp;&nbsp;Payments of long-term debt, finance leases and other financing liabilities | (4011) | (5205) |
| &nbsp;&nbsp;Proceeds from equity issuance |  | 532 |
| &nbsp;&nbsp;Other, net | (74) | (27) |
| Net cash used in financing activities | (3349) | 6396 |
| Net increase (decrease) in cash, cash equivalents and restricted cash | (11112) | 6791 |
| Cash, cash equivalents and restricted cash at beginning of year | 18533 | 11742 |
| Cash, cash equivalents and restricted cash at end of the period | $7421 | $18533 |
| Investing and Financing Activities Not Affecting Cash: |  |  |
| &nbsp;&nbsp;&nbsp;Property and equipment acquired through the issuance of debt, finance leases and other | $19 | $814 |
| &nbsp;&nbsp;Right-of-use assets acquired through operating leases | 137 | 771 |
| &nbsp;&nbsp;Investment interests received in exchange for goods and services | 103 | 295 |
| &nbsp;&nbsp;Lease modifications and lease conversions | (84) | 123 |

---

------

United Airlines Reports Fourth-Quarter and Full-Year 2022 Results

**UNITED AIRLINES HOLDINGS, INC.**

NOTES (UNAUDITED)

 **Special charges (credits) and unrealized (gains) and losses on investments, net include the following:**

---

| | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|
| | Three Months Ended<br>December 31, | Three Months Ended<br>December 31, | Three Months Ended<br>December 31, | Year Ended<br>December 31, | Year Ended<br>December 31, | Year Ended<br>December 31, |
| (In millions) | 2022 | 2021 | 2019 | 2022 | 2021 | 2019 |
| <u>Operating</u>: |  |  |  |  |  |  |
| CARES Act grant | $— | $— | $— | $— | $(4021) | $— |
| Impairment of assets |  | (8) | 102 |  | 97 | 171 |
| Severance and benefit costs |  | 5 | 2 |  | 438 | 16 |
| (Gains) losses on sale of assets and other special charges | 16 | 59 | 26 | 140 | 119 | 59 |
| &nbsp;&nbsp;&nbsp;&nbsp; Total operating special charges (credits) | 16 | 56 | 130 | 140 | (3367) | 246 |
| <u>Nonoperating</u>: |  |  |  |  |  |  |
| Nonoperating unrealized (gains) losses on investments, net | (32) | 125 | (81) | (20) | 34 | (153) |
| Nonoperating debt extinguishment and modification fees |  |  |  | 7 | 50 |  |
| Nonoperating special termination benefits |  | (15) |  |  | 31 |  |
| &nbsp;&nbsp;&nbsp;&nbsp; Total nonoperating special charges and unrealized (gains) losses on investments, net | (32) | 110 | (81) | (13) | 115 | (153) |
| Total operating and nonoperating special charges (credits) and unrealized (gains) losses on investments, net | (16) | 166 | 49 | 127 | (3252) | 93 |
| Income tax expense (benefit), net of valuation allowance | (16) | (40) | (11) | (33) | 728 | (21) |
| &nbsp;&nbsp;&nbsp;&nbsp;Total operating and non-operating special charges (credits) and unrealized (gains) losses on investments, net of income taxes | $(32) | $126 | $38 | $94 | $(2524) | $72 |

---

<u>CARES Act grant</u>: During 2021, the company received approximately $5.8 billion in funding pursuant to two Payroll Support Program Extension Agreements (collectively, the "PSP2 and PSP3 Agreements") under the Coronavirus Aid, Relief, and Economic Security Act (the "CARES Act"), which included approximately $1.7 billion aggregate principal amount of unsecured promissory notes. The company recorded $4.0 billion as grant income in Special charges (credits). The company also recorded $99 million for certain warrants to purchase UAL common stock issued to the U.S. Treasury Department as part of the PSP2 and PSP3 Agreements, within stockholders' equity, as an offset to the grant income.

<u>Impairment of assets</u>:

During 2021, the company recorded the following impairment charges:

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• $61 million, primarily comprised of impairment charges for 13 Airbus A319 aircraft and 13 Boeing 737-700 airframes as a result of current market conditions for used aircraft, along with charges for cancelled induction projects related to these aircraft.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• $36 million of impairments (net of fair value recovery) related to 64 Embraer EMB 145LR aircraft and related spare engines that United retired from its regional fleet. The decision to retire these aircraft was triggered by the United Next aircraft order. Almost all of these aircraft are classified as held for sale.

During 2019, the company recorded the following impairment charges:

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• $90 million associated with its Hong Kong routes. Due to a decrease in demand for the Hong Kong market and the resulting decrease in unit revenue, the company determined that the value of its Hong Kong routes had been fully impaired.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• $43 million primarily for surplus Boeing 767 aircraft engines removed from operations

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• $18 million primarily for the write-off of unexercised aircraft purchase options and $20 million in other aircraft impairments.

<u>Severance and benefit costs</u>: During the three and twelve months ended December 31, 2021, the company recorded charges of $5 million and $438 million, respectively, related to pay continuation and benefits-related costs provided to employees who chose to voluntarily separate from the company. The company offered, based on employee group, age and completed years of service, pay continuation, health care coverage, and travel benefits. Approximately 4,500 employees elected to voluntarily separate from the company.

During the three and twelve months ended December 31, 2019, the company recorded $2 million and $14 million, respectively, of management severance. During the twelve months ended December 31, 2019, the company recorded $2 million of severance and benefit costs related to a voluntary early-out program for its technicians and related employees represented by the International Brotherhood of Teamsters.

<u>(Gains) losses on sale of assets and other special charge</u>s: During the three and twelve months ended December 31, 2022, the company recorded net charges of $16 million and $140 million, respectively. For the full year 2022, the net charges primarily consisted of $94 million for various legal matters, and $23 million related to certain contract disputes.

During the three months ended December 31, 2021, the company recorded net charges of $59 million primarily related to a one-time bonus paid to employees for their continued efforts during the COVID-19 pandemic, partially offset by gains primarily related to the sale of its former headquarters in suburban Chicago. During the year ended December 31, 2021, in addition to the fourth quarter items, the company recorded net charges of $60 million,

------

United Airlines Reports Fourth-Quarter and Full-Year 2022 Results

primarily related to incentives for its employees to receive a COVID-19 vaccination and the termination of the lease associated with three floors of its headquarters at the Willis Tower in Chicago, partially offset by net gains primarily related to aircraft sale-leaseback transactions and aircraft component manufacturer credits.

During the three months ended December 31, 2019, the company recorded charges of $14 million for costs related to the transition of fleet types within a regional carrier contract, $10 million for contract terminations and $2 million in other charges. During the twelve months ended December 31, 2019, in addition to the amounts described above, the company recorded charges of $18 million for the settlement of certain legal matters and $15 million related to contract terminations.

<u>Nonoperating unrealized gains and losses on investments, net:</u> All amounts represent changes to the market value of equity investments.

<u>Nonoperating debt extinguishment and modification fees</u>: During the year ended December 31, 2022, the company recorded $7 million of charges mainly related to the early redemption of $400 million of its unsecured debt.

During the year ended December 31, 2021, the company recorded $50 million of charges for fees and discounts related to the issuance of new debt and the prepayment of certain debt agreements.

<u>Nonoperating special termination benefits</u>: During the year ended December 31, 2021, as part of the first quarter 2021 voluntary leave programs, the company recorded $31 million of special termination benefits in the form of additional subsidies for retiree medical costs for certain U.S.-based front-line employees. The subsidies were in the form of a one-time contribution into a notional Retiree Health Account of $125,000 for full-time employees and $75,000 for part-time employees.

**Interest expense related to finance leases of Embraer ERJ 145 aircraft:** 

During the third quarter of 2018, United entered into an agreement with the lessor of 54 Embraer ERJ 145 aircraft to purchase those aircraft in 2019. The provisions of the new lease agreement resulted in a change in accounting classification of these new leases from operating leases to finance leases up until the purchase date. As a result of the change, the company recognized a $4 million reduction in interest expense and $64 million of additional interest expense in the three and twelve months ended December 31, 2019, respectively.

**Effective tax rate:** 

The company's effective tax rates were as follows:

---

| | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|
| | Three Months Ended December 31, | Three Months Ended December 31, | Three Months Ended December 31, | Year Ended December 31, | Year Ended December 31, | Year Ended December 31, |
| | 2022 | 2021 | 2019 | 2022 | 2021 | 2019 |
| Effective tax rate | 25.4% | 23.6% | 24.1% | 25.6% | 23.2% | 23.1% |

---

The annual effective tax rate represents a blend of federal, state and foreign taxes and includes the impact of certain nondeductible items.

\# \# \#

## Exhibit 99.2

**Exhibit 99.2**

![unitedstarv24pvrgbra04.jpg](unitedstarv24pvrgbra04.jpg)<br>

---

| | |
|:---|:---|
| **Investor Update<sup>1</sup>** | **Issue Date: January 17, 2023** |

---

This Investor Update provides guidance and certain other forward-looking statements about United Airlines Holdings, Inc. (the "Company" or "UAL"). The information in this Investor Update contains the preliminary financial and operational outlook for the Company for first-quarter and full-year 2023, among other items.

---

| | | |
|:---|:---|:---|
| | **Estimated <br>1Q 2023** | **Estimated <br>FY 2023** |
| Capacity vs 2022 | ~20% | High teens |
| Total operating revenue vs 2022 | ~50% | High teens |
| Total revenue per available seat mile (TRASM) vs 2022 | ~25% | ~Flat |
| Adjusted cost or operating expense per available seat mile (CASM-ex) vs 2022<sup>2</sup> | (3%)-(4%) | ~Flat |
| Average aircraft fuel price per gallon<sup>3</sup> | $3.19 | $2.85-$2.90 |
| Adjusted capital expenditures (in billions)<sup>4</sup> |  | ~$8.5 |
| Adjusted pre-tax margin<sup>5</sup> | ~3% | ~9% |
| Adjusted diluted earnings per share<sup>6</sup> | $0.50-$1.00 | $10-$12 |
| Adjusted net debt to adjusted EBITDAR<sup>7,8</sup> |  | <3.0x |

---

<sup>1</sup> The guidance provided in this Investor Update reflects our current expectations and our actual results and timing may vary materially based on various factors that include, but are not limited to, those discussed below under "Cautionary Statement Regarding Forward-Looking Statements," in Part I, Item 1A. Risk Factors, of the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2021 as well as under "Economic and Market Factors" in Part I, Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations, of the Company's Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2022. The guidance is only effective as of the date given, January 17, 2023, and should not be considered updated or affirmed unless and until we publicly announce updated or affirmed guidance. Management will also discuss certain business outlook items during its regularly scheduled quarterly earnings conference call on January 18, 2023. This Investor Update should be read in conjunction with the Company's earnings release issued in connection with this Investor Update and its filings with the U.S. Securities and Exchange Commission (the "SEC").

<sup>2</sup> CASM-ex (adjusted cost or operating expense per available seat mile) is a measure that is not calculated in accordance with accounting principles generally accepted in the United States of America ("GAAP"). CASM-ex is calculated as cost or operating expense per available seat mile ("CASM") excluding fuel expense, profit sharing, third-party business expenses and special charges (credits). We are not providing a target for or a reconciliation to CASM, the most directly comparable GAAP measure, because we are unable to predict the excluded items noted above contained in the GAAP measure without unreasonable efforts, and therefore we also are not able to determine the probable significance of such items. The Company's estimations include ~1 point in first-quarter 2023 and ~4.5 points in full-year 2023 for the estimated CASM-ex impact and timing of expected new contracts with ALPA (pilots), IBT (technicians), IAM (airport employees), and AFA (flight attendants); any impact associated with any potential signing bonus is not included.

<sup>3</sup> Fuel guidance is based on the Jet A forward curve as of January 10, 2023.

<sup>4</sup> Adjusted capital expenditures is a non-GAAP financial measure calculated as capital expenditures, net of flight equipment purchase deposit returns plus property and equipment acquired through the issuance of debt, finance leases, and other financial liabilities. We are not providing a target for or a reconciliation to capital expenditures, net of flight equipment purchase deposit returns, the most directly comparable GAAP measure, because we are not able to predict non-cash capital expenditures without unreasonable efforts, and therefore we also are not able to determine the probable significance of such items.

<sup>5</sup> Adjusted pre-tax margin is a non-GAAP financial measure calculated as pre-tax margin, excluding operating and nonoperating special charges (credits) and unrealized (gains) losses on investments, net. We are not providing a target for or a reconciliation to pre-tax margin, the most directly comparable GAAP measure, because we are unable to predict the excluded items noted above contained in the GAAP measure without unreasonable efforts, and therefore we also are not able to predict the probable significance of such items.

<sup>6</sup> Adjusted diluted earnings per share is a non-GAAP financial measure that excludes operating and nonoperating special charges (credits) and unrealized (gains) losses on investments, net. We are not providing a target for or a reconciliation to diluted earnings per share, the most directly comparable GAAP measure, because we are unable to predict the excluded items noted above contained in the GAAP measure without unreasonable efforts, and therefore we also are not able to predict the probable significance of such items.

<sup>7</sup> Adjusted net debt is non-GAAP financial measure defined as adjusted total debt less cash and cash equivalents and short term investments; adjusted total debt is a non-GAAP financial measure that includes current and long-term debt, operating lease obligations and finance lease obligations, current and noncurrent other financial liabilities and noncurrent pension and postretirement obligations. We are not providing a target for or a reconciliation to net debt, the most directly comparable GAAP measure, because we are not able to predict the excluded items noted above contained in the GAAP measure without unreasonable efforts, and therefore we also are not able to predict the probable significance of such items.

<sup>8</sup> Adjusted EBITDAR is a non-GAAP financial measure defined as adjusted earnings before interest, income taxes, depreciation, amortization, aircraft rent and excluding operating and nonoperating special charges (credits), and unrealized (gains) losses on investments, net. We are not providing a target for or a reconciliation to net income, the most directly comparable GAAP measure, because we are unable to predict special charges (credits) and unrealized (gains) losses on investments contained in the GAAP measure without unreasonable efforts, and therefore we also are not able to predict the probable significance of such items. For the reasons described above, the Company is similarly not able to provide a target for or a reconciliation to the ratio of net debt to net income, the most directly comparable GAAP measure, without unreasonable efforts.

------

**<u>Fleet Plan:</u>** As of January 17, 2023, the Company's fleet plan was as follows:

---

| | | | | |
|:---|:---|:---|:---|:---|
| | **1Q 2023** | **2Q 2023** | **3Q 2023** | **YE 2023** |
| B777-200/300 | 96 | 96 | 96 | 96 |
| B787-8/9/10 | 71 | 71 | 71 | 71 |
| B767-300/400 | 53 | 53 | 53 | 53 |
| B757-200/300 | 61 | 61 | 61 | 61 |
| B737 MAX | 98 | 125 | 151 | 172 |
| B737-700/800/900 | 329 | 329 | 329 | 329 |
| A319/A320 | 180 | 178 | 173 | 172 |
| A321NEO/XLR | 0 | 0 | 1 | 4 |
| **Total Mainline Aircraft** | **888** | **913** | **935** | **958** |
| 50-seat (ERJ-145, CRJ-200, CRJ-550) | 208 | 190 | 190 | 190 |
| 70/76-seat (CRJ-700, CRJ-900, EMB-170, EMB-175, EMB-175LL) | 255 | 255 | 255 | 255 |
| **Total Regional Aircraft<sup>9</sup>** | **463** | **445** | **445** | **445** |

---

Note: Above figures correspond with current expectations for future delivery dates which are subject to change.

<sup>9</sup> Includes both active and temporarily parked aircraft.

------

**Cautionary Statement Regarding Forward-Looking Statements**

This Investor Update contains statements about the Company's future fleet, plans, prospects and expected performance that constitute forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. Actual results may differ materially from those in forward-looking statements as a result of various important factors, including those discussed in the Company's most recent Annual Report on Form 10-K for the year ended December 31, 2021, as updated by its Current Reports on Form 8-K and other filings with the SEC. These documents are available on the SEC's website, on the Company's website or from the Company's Investor Relations group. All forward-looking statements in this Investor Update are based upon information available to the Company on the date of this Investor Update. The Company undertakes no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law or regulation. In addition, certain forward-looking outlook provided in this Investor Update relies on assumptions about the duration and severity of the COVID-19 pandemic, the timing of the return to a more stable business environment, the volatility of aircraft fuel prices, customer behavior changes and a return in demand for air travel, among other things (together, the "Recovery Process"). If the actual Recovery Process differs materially from the Company's assumptions, the impact of the COVID-19 pandemic on its business could be worse than expected, and its actual results may be negatively impacted and may vary materially from its expectations and projections. It is routine for the Company's internal projections and expectations to change as the year or each quarter in the year progresses, and therefore it should be clearly understood that the internal projections, beliefs and assumptions upon which the Company bases its expectations may change.

**Non-GAAP Financial Information and Financial Guidance**

The Company refers to financial measures that are not in accordance with GAAP. The non-GAAP financial measures are provided as supplemental information to the financial measures presented in this Investor Update that are calculated and presented in accordance with GAAP and are presented because management believes that they supplement or enhance management's, analysts' and investors' overall understanding of the Company's underlying financial performance and trends and facilitate comparisons among current, past and future periods. Because the non-GAAP financial measures are not calculated in accordance with GAAP, they should not be considered superior to and are not intended to be considered in isolation or as a substitute for the related GAAP financial measures presented in the Company's filings with the SEC and may not be the same as or comparable to similarly titled measures presented by other companies due to possible differences in method and in the items being adjusted. The Company encourages investors to review its financial statements and publicly-filed reports in their entirety and not to rely on any single financial measure. The Company does not provide a reconciliation of forward-looking measures where the Company believes such a reconciliation would imply a degree of precision and certainty that could be confusing to investors and is unable to reasonably predict certain items contained in the GAAP measures without unreasonable efforts. This is due to the inherent difficulty of forecasting the timing or amount of various items that have not yet occurred and are out of the Company's control or cannot be reasonably predicted. For the same reasons, the Company is unable to address the probable significance of the unavailable information. Forward-looking non-GAAP financial measures provided without the most directly comparable GAAP financial measures may vary materially from the corresponding GAAP financial measures.

For questions, contact Investor Relations at (872) 825-8610 or <u>investorrelations@united.com</u>.

####

## Exhibit 99.3

![](a4q22_fy22ualearningspre001.jpg)

UAL 4Q22/FY22 Earnings Call January 18, 2023 Exhibit 99.3

------

![](a4q22_fy22ualearningspre002.jpg)

2 Forward-Looking Statements and Non-GAAP Financial Information This presentation contains statements about United Airlines Holdings, Inc.'s (the "Company") future financial position, results of operations, market position, capacity, fleet, product development and business strategy that constitute "forward-looking statements" for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. All statements that are not statements of historical facts are, or may be deemed to be, forward-looking statements. Actual results may differ materially from those expressed in, or implied by, these statements as a result of various factors, including, but not limited to, the adverse impacts of the ongoing COVID-19 global pandemic, including the gradual return of business travel demand to pre-COVID-19 levels; the execution risks associated with our United Next plan; the impact on the Company of significant operational challenges by third parties on which we rely; inflationary pressures; potential labor and supply chain shortages affecting us and our partners; volatile fuel prices; aircraft delivery delays; the closure of our flying airspace and termination of other operations due to regional conflicts, including the continuation of the suspension of our overflying in Russian airspace as well as third-party general sales agent services in Russia as a result of the Russia-Ukraine military conflict and an escalation of the broader economic consequences of the conflict beyond their current scope; and changes in general economic conditions in the markets in which the Company operates, including an economic downturn leading to a decrease in demand for air travel or fluctuations in foreign currency exchange rates that may impact international travel demand. These and other important factors are discussed in the Company's most recent annual report on Form 10-K and reports on Forms 10-Q and 8-K. These documents are available on the U.S. Securities and Exchange Commission's website, on the Company's website or from United Investor Relations. No forward-looking statements can be guaranteed. In addition, any forward-looking statements and internal data included herein are presented only as of the date hereof. Except as otherwise required by applicable law or regulation, the Company undertakes no obligation to publicly update or revise any of the provided information, whether as a result of new information, future events, changed circumstances or otherwise. This presentation includes certain financial measures that we use to describe the Company's performance that are not in accordance with U.S. Generally Accepted Accounting Principles ("GAAP"). The non-GAAP financial measures are provided as supplemental information and are presented because management has evaluated the Company's financial results both including and excluding the adjusted items and believes that the non-GAAP financial measures presented portray the results of the Company's baseline performance, supplement or enhance management's, analysts' and investors' overall understanding of the Company's underlying financial performance and trends and facilitate comparisons among current, past and future periods. The non-GAAP information presented herein provides investors with additional useful information but should not be considered in isolation or as substitutes for the related GAAP measures. Moreover, other companies may define non-GAAP measures differently, which limits the usefulness of these measures for comparisons with such other companies. We encourage investors to review our financial statements and publicly filed reports in their entirety and not to rely on any single financial measure. An explanation of these non-GAAP financial measures is available on our website at https://ir.united.com/financial-performance/earnings-releases. Also note that a reconciliation of forward-looking non-GAAP measures is not provided because the Company believes such a reconciliation would imply a degree of precision and certainty that could be confusing to investors and is unable to reasonably predict certain items contained in the GAAP measures without unreasonable efforts. This is due to the inherent difficulty of forecasting the timing or amount of various items that have not yet occurred and are out of the Company's control or cannot be reasonably predicted. For the same reasons, the Company is unable to address the probable significance of the unavailable information. Forward-looking non-GAAP financial measures provided without the most directly comparable GAAP financial measures may vary materially from the corresponding GAAP financial measures.

------

![](a4q22_fy22ualearningspre003.jpg)

3 The post-pandemic airline industry United took truly unique steps to turn the crisis into an opportunity Demand is different, but we expect demand to grow at least to 2019 levels of industry revenue/GDP Cost convergence and supply challenges may drive structurally higher industry margins Unprecedented opportunityDemand environment Cost convergence/ Supply constraints Adjusted pre-tax margin1 targets of ~9% in 2023 and ~14% in 2026 are based on demand2 returning to 2019 levels 1 Non-GAAP measure; refer to "Forward-Looking Statements and Non-GAAP Financial Information" 2 Refers to the relationship of industry revenue to GDP

------

![](a4q22_fy22ualearningspre004.jpg)

4 Expect revenue to GDP relationship to recover to at least 2019 levels ▪ 2023 nominal GDP expected to be up ~24% versus 2019 ▪ United achieved adjusted pre-tax margin2 target of 9% ahead of schedule in 2H22 2022E2021 0.54% 202020192001-2010 2011-20181990-2000 0.30% 0.45% 0.49% 0.19% 2023E 0.71% 0.49% 0.49% Industry domestic revenue as % of GDP1 1 Data sourced from Department of Transportation and internal outlook; 2 Adjusted pre-tax margin of 8.9%; non-GAAP measure; refer to "Forward-Looking Statements and Non-GAAP Financial Information" and "United Airlines Holdings, Inc. Reconciliation of Certain GAAP to Certain Non-GAAP Measures" Implies ~15% revenue growth YOY Cost convergence may drive industry revenues back to prior, higher levels of revenue/GDP

------

![](a4q22_fy22ualearningspre005.jpg)

5 8,000 2,000 SupplyDemand Current industry capacity outlook for 2023 is unachievable, similar to 20221 1 Initial outlooks reflect FY22 capacity guidance from December 2021 through May 2022 in which the industry missed initial guidance by estimated ~7 pts on average; 2 Demand figures include U.S. airlines UAL, DAL, AAL, LUV, ALK, JBLU, SAVE and ULCC based on carrier commentary, supply figure estimated based on average Airline Transport Pilot License issuance 2015-2019; 3 Sick rates reflect United frontline employee sick rates for 2H19 and 2H22 United plans to hire 2,500 pilots in 2023, with no training capacity constraints Pilot shortage continues2 Sick calls elevated3 Industry needs to plan to new normal to have adequate staffing; United has Industry experiencing OEM delivery delays; planes will be late 6,600 Other UAL, DAL, AAL, LUV OEMs are behind Multiple constraints restricting industry capacity Many airlines and ATC have outgrown tech infrastructure Airlines have underinvested in their systems; United has a large head start "We've talked a little bit over the last year about the need to modernize the operation and invest. This is why. We can't be our size and scope and have a lack of tools. So, you'll be hearing even more about how we invest to fix the issues that confront us as an airline." – airline CEO 2H19 2H22 ~19%

------

![](a4q22_fy22ualearningspre006.jpg)

6 High cancellations are proof of the real-world constraints on growth 1 Figures sourced from internal data for United and masFlight for other airlines for Dec. 21 through Dec. 31, 2022 for Holiday category and Jan. 1 through Jan. 15, 2023 (mainline only where applicable) for Early January category; weather impact based on FAA ASPM Weather data and domestic airports with customer travel waivers in effect ASWN AANK F9 DL B6UA 39% 16% 12% 10% 7% 5% 4% 3% H o lid a y 1 NK F9 ASWN UA 2% 2% 3% 2% 2% 1% B6 1% DL 1% AA E a rl y J a n u a ry 1 % of flights at weather impacted airports 24% 22% 18% 24% 23% 27% 20% 19% % of flights at weather impacted airports 11% 12% 12% 11% 11% 13% 18% 19% The air traffic system is stressed and cannot handle the growth and pre-pandemic utilization… High cancellation rates will be a leading indicator of industry capacity cuts …but United was ready, absorbing external impacts and quickly recovering after irregular operations ✓ Significant technology investments before, and during, pandemic ✓ Staffed with 5-10% buffers ✓ Added spare aircraft ✓ Reduced aircraft utilization Flight Cancellations

------

![](a4q22_fy22ualearningspre007.jpg)

7 Global long-haul margins expected to grow in 2023 with industry capacity reset to 2019 levels Network peers1UA Leading global airlines1 +12% (9%) (5%) Widebody fleet count YE22E vs. YE19 United will lean into global long-haul in 2023 – consistent with plans since early days of the pandemic ~20% Atlantic GDP Growth (2023E vs 2019)2 UA Atlantic Capacity Growth (2023E vs 2019)3 Industry Atlantic Capacity (2023E vs 2019)3 1% 36% 1 Network peers includes American and Delta; leading global airlines includes Emirates, Qatar, British Airways, Cathay Pacific, Lufthansa, Air France/KLM, Singapore Airlines, Air Canada, Air China and Turkish Airlines; 2 Average of US and Atlantic GDP Growth, weighted by July 2023 industry nonstop capacity – source: SP Global/Diio; 3 USA to Atlantic Markets July 2023 vs July 2019 (2019 baseline adjusted to include suspended India flying) – source: Diio United was the only major airline1 to not retire widebody aircraft or downgrade pilots during the pandemic… …and is now set up to take advantage of strong market fundamentals

------

![](a4q22_fy22ualearningspre008.jpg)

8 United invested when others did not United is uniquely prepared for the post-pandemic operating environment ▪ Only airline in the world to keep all pilots current and in their position ▪ Hired over 18,000 team members in 2022 and staffing at higher levels to ensure a reliable operation ▪ Launched Calibrate (maintenance) and Aviate Academy (pilots) training programs ▪ Expanded Denver Flight Training Center, adding 14 net new simulators ▪ Expanded Inflight Training Center ▪ Orderbook in place for the next ~10 years to address known retirement needs and provides flexibility to match desired growth ▪ Boeing and Airbus production is sold out, restricting carriers from receiving new deliveries until later in the decade ▪ Additional buffers in the schedule ▪ Significant improvements and investments in crew scheduling tools and capability ▪ Airport operations ▪ Planning 40 new mainline gates at high growth hubs (e.g. Denver, Newark) vs. 2019 ▪ First of its kind baggage system in Houston ▪ Customer service ▪ Agent On Demand, mobile app ▪ Increased hub United Club space by 48% PeopleInfrastructure / Technology Aircraft

------

![](a4q22_fy22ualearningspre009.jpg)

9 Inflation higher for all airlines, including United 1 Non-GAAP measure; refer to "Forward-Looking Statements and Non-GAAP Financial Information"; FY22E for other airlines, excluding DAL, reflect actuals 1Q22 through 3Q22 and include estimate for 4Q22 based on midpoint of carrier fourth quarter guidance; CASM-ex figures reflect carrier- defined figures and may not be comparable due to possible differences in method and in the items being adjusted; 2 Approximate impact based on historical relationship, holding all variables, including cost, constant FY22E CASM-ex1 vs. 2019 % 29% 12% 20% 19% 22% 14%15% 18% Cost convergence and supply challenges generally function like fuel prices and can drive revenue above 2019 GDP relationship Future1990-2000 0.54% 2001-2010 20192011-2018 2022E 0.71% 0.49% 0.49% 0.45% +? Industry domestic revenue as % of GDP Our baseline forecast assumes relationship returns to ~0.49%, but we believe industry setup provides significant upside Every basis point of improvement is ~1 point of margin2

------

![](a4q22_fy22ualearningspre010.jpg)

10 Favorable macroenvironment for all airlines – United's investments give us a strong head start ▪ Domestic revenue to GDP expected to be at 2019 levels, at least ▪ Global long-haul environment looks particularly strong ▪ Industry capacity plans expected to be slower than advertised...once again Supply/Demand Financial Operations ▪ Cost convergence between airline business models expected to continue ▪ Industry inflation also impacts United; however, like fuel, leads to higher revenue ▪ United able to achieve margin targets1 with demand2 at 2019 levels ▪ Our systems and people are clearly demonstrating our ability to operate successfully in this challenging environment ▪ United's investments during the pandemic were unique and positioned us to lead Expect ~9% adjusted pre-tax margin1 in 2023, and ~14% in 2026 1 Non-GAAP measure; refer to "Forward-Looking Statements and Non-GAAP Financial Information" 2 Refers to the relationship of industry revenue to GDP

------

![](a4q22_fy22ualearningspre011.jpg)

11 These structural factors underpin our confidence in achieving FY23 guidance 1 Non-GAAP measure; refer to "Forward-Looking Statements and Non-GAAP Financial Information"; 2 Includes ~1 pt in 1Q23 and ~4.5 pts in FY23 for the estimated CASM-ex impact and timing of new contracts with ALPA (pilots), IBT (technicians), IAM (airport employees), and AFA (flight attendants); any impact associated with any potential signing bonus is not included; 3 Based on Jet A forward curve as of January 10, 2023 Guidance 1Q23 FY23 ASMs YOY ~20% High teens Total revenue YOY ~50% High teens TRASM YOY ~25% ~Flat CASM-ex1 YOY (3%)-(4%)2 ~Flat2 Average fuel price per gallon3 $3.19 $2.85-$2.90 Adjusted pre-tax margin1 ~3% ~9% Adjusted diluted earnings per share1 $0.50-$1.00 $10-$12 Adjusted net debt1 to adjusted EBITDAR1 <3.0x Adjusted capital expenditures1 ~$8.5B We expect $10 to $12 in adjusted diluted EPS1 in FY23, and are on-track to achieve our 2023 leverage target

------

![](a4q22_fy22ualearningspre012.jpg)

Appendix

------

![](a4q22_fy22ualearningspre013.jpg)

13 United Airlines Holdings, Inc. Reconciliation of Certain GAAP to Certain Non- GAAP Measures First Half Second Half Full Year (in millions) 2022 2022 2022 Total operating revenue $19,678 $25,277 $44,955 Pre-tax income (loss) (GAAP) (1,293) 2,283 990 Adjusted to exclude: Special charges (credits) 104 36 140 Unrealized (gains) losses on investments, net 40 (60) (20) Debt extinguishment and modification fees 7 - 7 Adjusted pre-tax income (loss) (Non-GAAP) ($1,142) $2,259 $1,117 Pre-tax margin (6.6%) 9.0% 2.2% Adjusted pre-tax margin (Non-GAAP) (5.8%) 8.9% 2.5% UNITED AIRLINES HOLDINGS, INC. NON-GAAP FINANCIAL INFORMATION UAL evaluates its financial performance utilizing various accounting principles generally accepted in the United States of America (GAAP) and non-GAAP financial measures, including adjusted pre-tax income (loss) and adjusted pre-tax margin, among others. The non-GAAP financial measures are provided as supplemental information to the financial measures presented that are calculated and presented in accordance with GAAP and are presented because management believes that they supplement or enhance management's, analysts' and investors' overall understanding of the company's underlying financial performance and trends and facilitate comparisons among current, past and future periods. Because the non-GAAP financial measures are not calculated in accordance with GAAP, they should not be considered superior to and are not intended to be considered in isolation or as a substitute for the related GAAP financial measures presented and may not be the same as or comparable to similarly titled measures presented by other companies due to possible differences in method and in the items being adjusted. We encourage investors to review our financial statements and publicly-filed reports in their entirety and not to rely on any single financial measure.

------

![](a4q22_fy22ualearningspre014.jpg)

14 United Airlines Holdings, Inc. Reconciliation of Certain GAAP to Certain Non- GAAP Measures, continued UNITED AIRLINES HOLDINGS, INC. NON-GAAP FINANCIAL INFORMATION CASM is a common metric used in the airline industry to measure an airline's cost structure and efficiency. UAL reports CASM excluding special charges (credits), third-party business expenses, fuel expense and profit sharing. UAL believes that adjusting for special charges (credits) is useful to investors because special charges (credits) are not indicative of UAL's ongoing performance. UAL also believes that excluding third-party business expenses, such as maintenance, flight academy, ground handling and catering services for third parties, provides more meaningful disclosure because these expenses are not directly related to UAL's core business. UAL also believes that excluding fuel expense from certain measures is useful to investors because it provides an additional measure of management's performance excluding the effects of a significant cost item over which management has limited influence. UAL excludes profit sharing because it believes that this exclusion allows investors to better understand and analyze UAL's operating cost performance and provides a more meaningful comparison of our core operating costs to the airline industry. Year Ended December 31, % Increase/ (Decrease) 2022 vs. 20192022 2019 Cost per available seat mile (CASM) (GAAP) 17.19 13.67 25.7 Fuel expense 5.29 3.14 Profit sharing 0.06 0.17 Third-party business expenses 0.06 0.06 Special charges (credits) 0.05 0.09 CASM-ex (Non-GAAP) 11.73 10.21 14.9

------