# EDGAR Filing Document

**Accession Number:** 0001384905
**File Stem:** 0001384905-23-000009
**Filing Date:** 2023-2
**Character Count:** 59934
**Document Hash:** 651fed75c8de9962567a8884f86b3618
**Contains OCR:** False
**Source Format:** 

## Filing Content

## Filing Summary
**0001384905-23-000009.hdr.sgml**: 20230215

**ACCESSION NUMBER**: 0001384905-23-000009

**CONFORMED SUBMISSION TYPE**: 8-K

**PUBLIC DOCUMENT COUNT**: 14

**CONFORMED PERIOD OF REPORT**: 20230214

**ITEM INFORMATION**: Entry into a Material Definitive Agreement

**ITEM INFORMATION**: Results of Operations and Financial Condition

**ITEM INFORMATION**: Creation of a Direct Financial Obligation or an Obligation under an Off-Balance Sheet Arrangement of a Registrant

**ITEM INFORMATION**: Other Events

**ITEM INFORMATION**: Financial Statements and Exhibits

**FILED AS OF DATE**: 20230215

**DATE AS OF CHANGE**: 20230215

**FILER**: 

**COMPANY DATA:**
- **COMPANY CONFORMED NAME:** RingCentral, Inc.
- **CENTRAL INDEX KEY:** 0001384905
- **STANDARD INDUSTRIAL CLASSIFICATION:** SERVICES-COMPUTER PROCESSING & DATA PREPARATION [7374]
- **IRS NUMBER:** 943322844
- **FISCAL YEAR END:** 1231

**FILING VALUES:**
- **FORM TYPE:** 8-K
- **SEC ACT:** 1934 Act
- **SEC FILE NUMBER:** 001-36089
- **FILM NUMBER:** 23635638

**BUSINESS ADDRESS:**
- **STREET 1:** 20 DAVIS DRIVE
- **CITY:** BELMONT
- **STATE:** CA
- **ZIP:** 94002
- **BUSINESS PHONE:** 650-472-4100

**MAIL ADDRESS:**
- **STREET 1:** 20 DAVIS DRIVE
- **CITY:** BELMONT
- **STATE:** CA
- **ZIP:** 94002

**FORMER COMPANY:**
- **FORMER CONFORMED NAME:** RingCentral Inc
- **DATE OF NAME CHANGE:** 20070103

?xml version="1.0" ? rng-20230214

**UNITED STATES**

**SECURITIES AND EXCHANGE COMMISSION**

**Washington, D.C. 20549**

**______________________**

**FORM 8-K** 

**______________________**

**CURRENT REPORT**

**Pursuant to Section 13 or 15(d) of the**

**Securities Exchange Act of 1934**

**Date of Report (Date of earliest event reported): February 14, 2023** 

**______________________**

**RINGCENTRAL, INC.** 

**(Exact name of registrant as specified in its charter)**

---

| | | |
|:---|:---|:---|
| **Delaware** | **001-36089** | **94-3322844** |
| **(State or other jurisdiction<br>of incorporation)** | **(Commission<br>File Number)** | **(IRS Employer<br>Identification No.)** |

---

**20 Davis Drive, Belmont, CA 94002** 

**(Address of principal executive offices) (Zip Code)**

**Registrant's telephone number, including area code: (650) 472-4100** 

**(Former name or former address, if changed since last report)**

**______________________**

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

☐&nbsp;&nbsp;&nbsp;&nbsp;Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

☐&nbsp;&nbsp;&nbsp;&nbsp;Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

☐&nbsp;&nbsp;&nbsp;&nbsp;Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

☐&nbsp;&nbsp;&nbsp;&nbsp;Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

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| | | |
|:---|:---|:---|
| **Title of each class** | **Trading Symbol(s)** | **Name of each exchange on which registered** |
| **Class A Common Stock** | **RNG** | **New York Stock Exchange** |
| **par value $0.0001** |  |  |

---

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§ 230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§ 240.12b-2 of this chapter).

Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

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**Item 1.01.&nbsp;&nbsp;&nbsp;&nbsp;Entry into a Material Definitive Agreement.**

On February 14, 2023, RingCentral, Inc. (the "Company") entered into a Credit Agreement (the "Credit Agreement"), among the Company, the lenders from time to time party thereto and Bank of America, N.A., as administrative agent (in such capacity, the "Administrative Agent") and as collateral agent (in such capacity, the "Collateral Agent"). The Credit Agreement provides for a $200.0 million revolving loan facility (the "Revolving Facility"), with a $25.0 million sublimit for the issuance of letters of credit, and a $400.0 million delayed draw term loan facility (the "Term Facility"). The obligations under the Credit Agreement and the other loan documents are guaranteed by certain material domestic subsidiaries of the Company, and secured by substantially all of the personal property of the Company and such subsidiary guarantors. As of the closing date of the Credit Agreement, no loans or letters of credit were outstanding under the Credit Agreement.

*<u>Use of Proceeds; Termination of Term Loan Commitments; Maturity; Incremental Facilities</u>*.

The proceeds of the loans under the Revolving Facility ("Revolving Loans") may be used for working capital and general corporate purposes. To the extent drawn, the proceeds of the loans under the Term Facility ("Term Loans") will be used to repurchase, repay, acquire or otherwise settle a portion of the Company's 0% convertible senior notes due 2025 and/or the Company's 0% convertible senior notes due 2026 (the "Convertible Notes").

The Revolving Facility commitments terminate, and all outstanding Revolving Loans are due and payable on February 14, 2028. If on any date that is 91 days prior to the final scheduled maturity date of any series of Convertible Notes, such series of Convertible Notes is in an aggregate principal amount outstanding that exceeds an amount equal to 50% of last twelve months EBITDA, calculated as set forth in the Credit Agreement (the "Springing Maturity Threshold Amount"), the maturity date of the Revolving Facility shall automatically be modified to be such date.

The Term Loans may be borrowed in up to four drawings during the period from the closing date of the Credit Agreement through November 14, 2023 (the "Delayed Draw Termination Date"), on which date undrawn commitments under the Term Facility expire. All outstanding Term Loans are due and payable on February 14, 2028. If on any date that is 91 days prior to the final scheduled maturity date of any series of Convertible Notes, such series of Convertible Notes is in an aggregate principal amount outstanding that exceeds the Springing Maturity Threshold Amount, the maturity date of the Term Facility shall automatically be modified to be such date.

The Credit Agreement permits the Company, subject to the satisfaction of certain conditions, including obtaining commitments from new or existing lenders, to add one or more new revolving or term loan facilities and/or increase the commitments under the Revolving Facility or Term Facility in an aggregate principal amount for all such incremental facilities of up to (a) the greater of $378,000,000 and 100% of last twelve months' EBITDA *plus* (b) such amount as would not cause the secured net leverage ratio (as defined in the Credit Agreement) to exceed, on a pro forma basis, 2.00 to 1.00 *plus* (c) certain voluntary prepayments and commitment reductions.

*<u>Repayments; Mandatory Prepayments</u>*.

Revolving Loans may be prepaid or repaid and reborrowed prior to the maturity date for the Revolving Facility, without penalty or premium, subject to customary breakage costs for loans bearing interest at the term SOFR rate.

Beginning with the last day of the first full quarter ending after the earlier of (x) the Delayed Draw Termination Date and (y) the date on which the Term Facility is drawn in full, the Term Loans must be repaid in equal quarterly installments in aggregate annual amounts equal to 5.0% of the original principal amount of such Term Loans. The Term Loans may be prepaid by the Company at any time in whole or in part, without penalty or premium, subject to customary breakage costs for loans bearing interest at the term SOFR rate. In addition, the Term Loans are subject to mandatory prepayment with the proceeds of certain asset sales and incurrence of indebtedness (other than indebtedness permitted under the Credit Agreement). Term Loans repaid or prepaid may not be reborrowed.

*<u>Fees and Interest Rates</u>*. The Company is obligated to pay customary closing fees, arrangement fees and administration fees for a credit facility of this size and type. The Company is required to pay a commitment fee on the daily unused amount of Revolving Facility commitments ranging from 0.250% to 0.425% per annum, depending upon the Company's total net leverage ratio. In addition, the Company is required to pay a ticking fee at a rate of 0.375% per annum, increasing to 0.500% per annum on August 14, 2023, on the daily unused amount of the Term Facility commitments to, but excluding, the earlier of the funding date of the Term Loans and the date of termination of the Term Loan Facility.

Borrowings under the Credit Agreement will bear interest, at the Company's option, at either: (a) the alternate base rate, which is defined as a fluctuating rate per annum equal to the greatest of (i) the prime rate then in effect, (ii) the federal funds rate then in effect, plus 0.50% per annum, and (iii) an adjusted term SOFR rate determined on the basis of a one-month interest period, plus 1.00%, in each case, plus a margin of between 1.00% and 2.00%; and (b) an adjusted term SOFR rate

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(based on one, three or six month interest periods), plus a margin of between 2.00% and 3.00%. The applicable margin in each case is determined based on the Company's total net leverage ratio. Interest is payable quarterly in arrears with respect to borrowings bearing interest at the alternate base rate or on the last day of an interest period, but at least every three months, with respect to borrowings bearing interest at the term SOFR rate.

*<u>Representations; Covenants</u>*. The Credit Agreement contains various customary representations and warranties by the Company, which include customary materiality, material adverse effect and knowledge qualifiers. The Credit Agreement contains customary affirmative and negative covenants including, among other requirements, negative covenants that restrict the Company's and its subsidiaries' ability to incur indebtedness, create liens, make investments, dispose of assets and make certain restricted payments. Further, the Credit Agreement contains financial covenants that require compliance with a maximum total net leverage ratio and minimum interest coverage ratio.

*<u>Events of Default</u>*. The Credit Agreement contains events of default that include, among others, non-payment of principal, interest or fees, breach of covenants, inaccuracy of representations and warranties, cross defaults to certain other indebtedness, bankruptcy and insolvency events, material judgments, and events constituting a change of control. If any principal is not paid when due, interest on such amount will accrue at an increased rate. Upon the occurrence and during the continuance of an event of default, the lenders may terminate their commitments and accelerate the Company's obligations under the Credit Agreement; however, that acceleration will be automatic in the case of bankruptcy and insolvency events of default involving the Company.

The foregoing description of the Credit Agreement and the transactions contemplated thereby is not complete and is subject to, and qualified in its entirety by reference to, the Credit Agreement, a copy of which will be filed as an exhibit to the Company's next applicable periodic report.

**Item 2.02. &nbsp;&nbsp;&nbsp;&nbsp;Results of Operations and Financial Condition.**

The information in Item 2.02 of this Current Report is being furnished and shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934 (the "Exchange Act"), or otherwise subject to the liabilities of that Section. The information in this Current Report shall not be incorporated by reference in any filing under the Securities Act of 1933 or the Exchange Act, except as shall be expressly set forth by specific reference in such a filing.

On February 15, 2023, the Company issued a press release regarding its financial results for its fiscal quarter ended December 31, 2022. The full text of the Company's press release is furnished herewith as <u>[E](rng-20221231x8kxex991.htm)[xhibit 99.1](rng-20221231x8kxex991.htm)</u>.

**Item 2.03. &nbsp;&nbsp;&nbsp;&nbsp;Creation of a Direct Financial Obligation or an Obligation under an Off-Balance Sheet Arrangement of a Registrant.**

The information set forth under Item 1.01 of this Current Report on Form 8-K is incorporated by reference into this Item 2.03.

**Item 8.01. &nbsp;&nbsp;&nbsp;&nbsp;Other Events.**

On February 15, 2022, the Company announced that its Board of Directors (the "Board") has authorized a share repurchase program under which RingCentral may repurchase up to $175 million of its outstanding Class A common stock.

Under the program, share repurchases may be made at the Company's discretion from time to time in open market transactions, privately negotiated transactions, or other means. The Company plans to fund repurchases under this program from its future cash flow generation and the timing and number of shares repurchased under the program will depend on a variety of factors, including stock price, trading volume, and general business and market conditions. The authorization is effective until December 31, 2023. The Board will review the share repurchase program periodically and may authorize adjustments of its terms if appropriate.

**Item 9.01. &nbsp;&nbsp;&nbsp;&nbsp;Financial Statements and Exhibits.**

(d) &nbsp;&nbsp;&nbsp;&nbsp;Exhibits

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---

| | |
|:---|:---|
| <u>Exhibit</u> | <u>Description</u> |
| <u>[99.1](rng-20221231x8kxex991.htm)</u> | Press release dated February 15, 2023 |
| 104 | Cover Page Interactive Data File (formatted as inline XBRL). |

---

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**SIGNATURE**

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

Dated: February 15, 2023

---

| | |
|:---|:---|
| **RINGCENTRAL, INC.** | **RINGCENTRAL, INC.** |
| By: | /s/ Sonalee Parekh |
| Name: | Sonalee Parekh |
| Title: | Chief Financial Officer |

---

## Exhibit 99.1

**Exhibit 99.1**

![rnglogo.jpg](rnglogo.jpg)

**RingCentral Announces Fourth Quarter 2022 Results** 

*Total revenue at $525 million, up 17%; ARR at $2.1 billion, up 17%*

*Announces new five-year, $600 million credit facility*

**Belmont, Calif. – February 15, 2023** – <u>RingCentral, Inc.</u> (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced financial results for the fourth quarter and fiscal year ended December 31, 2022.

**Fourth Quarter Financial Highlights**

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Total revenue increased 17% year over year to $525 million.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Subscriptions revenue increased 19% year over year to $502 million.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Annualized Exit Monthly Recurring Subscriptions (ARR) increased 17% year over year to $2.10 billion.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Mid-market and Enterprise ARR increased 20% year over year to $1.30 billion.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• GAAP operating margin of (48.7)%, compared to (23.0)% in the prior year

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Record non-GAAP operating margin of 14.0%, up 340 basis points year over year

"We are in a select category of SaaS companies with over $2 billion of recurring revenue, and our Q4 results reflect our ability to deliver healthy growth and increasing profitability as we continue to scale," said Vlad Shmunis, RingCentral's founder, chairman and CEO. "We are executing well in the current environment given our product leadership, which provides customers with the market's leading UCaaS platform, as well as an integrated CCaaS solution."

"We achieved a record non-GAAP operating margin of 14.0% in the fourth quarter, driven by operating leverage, actively managing our workforce, and prioritizing higher ROI investments" said Sonalee Parekh, RingCentral's CFO. "We will continue to drive increasing profitability and free cash flow, while also investing in R&D and go-to-market to expand our leadership position as we address the large market opportunity in front of us."

**Financial Results for the Fourth Quarter 2022** 

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**• Revenue:** Total revenue was $525 million for the fourth quarter of 2022, up from $448 million in the fourth quarter of 2021, representing 17% growth. Adjusted for constant currency, total revenue rose 19%. Subscriptions revenue of $502 million increased 19% year over year and accounted for over 90% of total revenue. Adjusted for constant currency, subscriptions revenue rose 21%.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**• Operating Income (Loss):** GAAP operating loss was ($256) million, compared to ($103) million in the same period last year, primarily driven by a non-cash charge related to our Avaya prepaid commissions balance. Non-GAAP operating income was $73 million, compared to $47 million in the same period last year, resulting in a non-GAAP operating margin of 14.0%.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**• Adjusted EBITDA:** Adjusted EBITDA for the fourth quarter of 2022 was $93 million, or 17.7% of total revenue, compared to $63 million, or 14.1% of total revenue, for the fourth quarter of 2021.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**• Net Income (Loss) Per Share:** GAAP net loss per share was ($2.97), compared to ($1.27) in the same period last year, primarily driven by a non-cash charge related to our Avaya prepaid commissions balance and mark-to-market losses associated with our Avaya preferred stock investment. Diluted non-GAAP net income per share was $0.60, compared to $0.39 per share in the same period last year. The fourth quarters of 2022 and 2021 reflected a 22.5% non-GAAP tax rate. There were no material cash taxes given our net operating loss carryforwards.

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&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**• Cash and Cash Equivalents:** Total cash and cash equivalents at the end of the fourth quarter of 2022 was $270 million. This compares to $305 million at the end of the third quarter of 2022. Our cash balance reflects approximately $55 million in cash paid during the fourth quarter of 2022 for the repurchase of shares under the plan announced in December 2021.

**Financial Results for the Full Year 2022** 

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**• Revenue:** Total revenue was $1.99 billion for 2022, up from $1.59 billion in 2021, representing 25% growth. Adjusted for constant currency, total revenue rose 26%. Subscriptions revenue of $1.89 billion increased 27% and accounted for over 90% of total revenue. Adjusted for constant currency, subscriptions revenue rose 29%.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**• Operating Income (Loss):** GAAP operating loss was ($649) million, compared to ($302) million in 2021, driven by a non-cash charge related to our Avaya prepaid commissions balance and amortization of acquisition intangibles. Non-GAAP operating income was $246 million, compared to $162 million in 2021, resulting in a non-GAAP operating margin of 12.4%.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**• Adjusted EBITDA:** Adjusted EBITDA in 2022 was $318 million, or 16.0% of total revenue, compared to $221 million, or 13.9% of total revenue, in 2021.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**• Net Income (Loss) Per Share:** GAAP net loss per share was ($9.23), compared to ($4.10) in 2021, primarily driven by a non-cash charge related to our Avaya prepaid commissions balance and mark-to-market losses associated with our Avaya preferred stock investment. Diluted non-GAAP net income per share was $1.99, compared to $1.34 per share in 2021. 2022 and 2021 reflected a 22.5% non-GAAP tax rate. There were no material cash taxes given our net operating loss carryforwards.

**Credit Facility**

RingCentral announced today that it has entered into a 5-year, $600 million credit facility consisting of a $400 million Delayed Draw Term Loan A and a $200 million Revolver. Bank of America and J.P. Morgan acted as Joint Lead Arrangers and Bookrunners and Wells Fargo as Joint Bookrunner. Proceeds from the Term Loan A are intended to be used to retire convertible debt, if market conditions present an attractive opportunity to do so. "There was strong demand for the facility from leading financial institutions, which is a testament to our strengthening financial profile, strategy of driving efficient growth, robust free cash flow generation, and disciplined capital management," said Parekh.

**Additional Highlights**

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Announced a new <u>Strategic Collaboration Agreement with Amazon Web Services</u> to help organizations accelerate their cloud journeys and transform their employee and customer communications. As part of the multi-year agreement, AWS will offer industry-leading RingCentral Message Video Phone (MVP) and RingCentral Contact Center solutions to its customers.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Announced an <u>extended and expanded strategic partnership agreement with Avaya Inc</u>., a global provider of solutions to enhance and simplify communications and collaboration. Under the terms of the expanded agreement, RingCentral and Avaya have agreed to extend their multi-year, exclusive partnership, which now includes minimum seat commitments and a better aligned incentive structure intended to drive accelerated migration to Avaya Cloud Office ("ACO"). Avaya will be compensated in cash as ACO seats are sold, and there is no prepaid commissions amount to Avaya.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Announced a strategic relationship with <u>Charter Communications</u> to launch two new offerings - *Spectrum Business Connect with RingCentral* and *Spectrum Enterprise Unified Communications with RingCentral.* These new offerings will combine RingCentral MVP™ with Spectrum's high-speed internet and network solutions to provide Spectrum's small and medium-sized business customers – as well as Enterprise clients –access to a reliable, secure, and simple communications platform which will enable them to work productively from anywhere.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Named a leader in the <u>2022 Gartner® Magic Quadrant™</u> for Unified Communications as a Service, Worldwide Report for eighth year in a row.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Received the 2022 <u>Enlightened Growth Leadership Best Practices Award</u> from the independent, not-for-profit Frost & Sullivan Institute for "achieving sustained financial growth over a ten year period," as well as

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"innovating to zero" and making a positive difference in the world by addressing environmental, social, and corporate governance (ESG) issues.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Introduced <u>Device as a Service</u> ("DaaS") offering, which allows businesses to easily procure and deploy phone, video, rooms, and contact center hardware from leading providers. At a low upfront cost with streamlined procurement from a single vendor, predictable recurring pricing, simpler device management, and software upgrades – DaaS makes it easy for customers to complement their RingCentral MVP, Rooms, or Contact Center solutions with the right hardware options.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Announced a comprehensive <u>End-to-End-Encryption (E2EE) Solution</u> for Message, Video and Phone. E2EE technology prevents any unauthorized third party from accessing users' communication content. For security minded organizations, this provides privacy for privileged conversations – as well as protection against third party intrusion and attacks.

**Financial Outlook**

Full Year 2023 Guidance:

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Subscriptions revenue range of $2.080 to $2.100 billion, representing annual growth of 10% to 11%.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Total revenue range of $2.180 to $2.200 billion, representing annual growth of 10% to 11%.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• GAAP operating margin range of (8.3%) to (6.9%).

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Non-GAAP operating margin of at least 18.0%.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Non-GAAP tax rate assumed to be 22.5%. No material cash taxes expected given net operating loss carryforwards.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Non-GAAP EPS range of $3.04 to $3.10 based on 99 to 100 million fully diluted shares.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Share-based compensation range of $395 to $415 million.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Amortization of acquisition intangibles of $149 million.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Restructuring costs range of $5 to $10 million.

First Quarter 2023 Guidance:

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Subscriptions revenue range of $503 to $505 million, representing annual growth of 14% to 15%.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Total revenue range of $526 to $530 million, representing annual growth of 12% to 13%.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• GAAP operating margin range of (11.5%) to (9.4%).

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Non-GAAP operating margin of 16.5%.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Non-GAAP tax rate assumed to be 22.5%. No material cash taxes expected given net operating loss carryforwards.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Non-GAAP EPS of $0.69 to $0.70 based on 96.5 to 97.5 million fully diluted shares.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Share-based compensation range of $95 to $100 million.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Amortization of acquisition intangibles of $38 million.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Restructuring costs range of $5 to $10 million.

For a reconciliation of our forecasted non-GAAP operating margin, see "Reconciliation of Forecasted Operating Margin GAAP Measures to Non-GAAP Measures." We have not reconciled our forecasted non-GAAP EPS to its respective forecasted GAAP measure because we do not provide guidance on it. We do not provide guidance on forecasted GAAP EPS because of the inherent uncertainty and complexity involved in forecasting the intercompany remeasurement gain (loss), gain (loss) associated with investments, gain (loss) on early debt conversions, and provision (benefit) from income taxes, which could be significant reconciling items between the non-GAAP and respective GAAP measures. The intercompany remeasurement gain (loss) is affected by the movement in various exchange rates relative to the U.S. Dollar, which is difficult to predict and subject to constant change. We do not provide guidance on gain (loss) associated with investments as it is based on future share prices, which are difficult to predict and subject to inherent uncertainties. We do not provide guidance on gain (loss) on debt early conversions as it is based on future conversion requests, future share prices, and interest rates, which are difficult to predict and are subject to inherent uncertainties. We do not provide guidance on forecasted GAAP tax rates as we do not forecast discrete tax items as they are difficult to predict. The provision (benefit) from income taxes, excluding discrete items, is expected to have an immaterial impact to our GAAP EPS. We utilized a projected long-term tax rate in our computation of the non-GAAP income tax provision. For fiscal 2023, we have determined the projected

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non-GAAP tax rate to be 22.5%. Accordingly, a reconciliation of the non-GAAP financial measure guidance to the corresponding GAAP measure is not available without unreasonable effort.

**Conference Call Details:** 

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**• What:** RingCentral financial results for the fourth quarter and fiscal year 2022 and outlook for the first quarter and fiscal year 2023.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• **When:** February 15, 2023 at 2:00PM PT (5:00PM ET).

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• **Dial-in:** 1-888-349-0093 from the United States; 1-412-317-5201 internationally

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• **Webcast:** <u>RingCentral Q4 2022 Earnings Webcast</u> (live and replay).

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• **Replay:** Following the completion of the call through 11:59 PM ET on February 22, 2023, a telephone replay will be available by dialing 1-844-512-2921 from the United States or 412-317-6671 internationally with recording access code 10174186.

**Investor Presentation Details**

An investor presentation providing additional information and analysis can be found at <u>http://ir.ringcentral.com/</u>.

**About RingCentral**

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP®) global platform. More flexible and cost-effective than legacy on-premises PBX and video conferencing systems, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, device, and device location. RingCentral offers three essential products in its portfolio, including RingCentral MVP®, a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and cloud phone system; RingCentral Video®, the company's video meetings solution with team messaging that enables Smart Video Meetings™; and RingCentral Contact Center™ solutions. RingCentral's open platform integrates with leading third-party business applications and allows customers to customize business workflows easily. RingCentral is headquartered in Belmont, California, and has offices worldwide.© 2023 RingCentral, Inc. All rights reserved. RingCentral, Message Video Phone, MVP, RingCentral MVP, RingCentral Video, RingCentral Contact Center, Smart Video Meetings, and the RingCentral logo are trademarks of RingCentral, Inc.

**Forward-Looking Statements**

This press release contains "forward-looking statements," including but not limited to, statements regarding our future financial results, our GAAP and non-GAAP guidance, the results of the pace of our innovation and our partner networks, our estimates and expectations regarding third parties, and our ability to execute and lead in the UCaaS digital transformation market, our expectations around the demand for our products and the growth of the markets in which we compete. Forward-looking statements are subject to known and unknown risks and uncertainties, and are based on assumptions that may prove to be incorrect, which could cause actual results to differ materially from those expected or implied by the forward-looking statements. Among the important factors that could cause actual results to differ materially from those in any forward-looking statements are: our ability to realize the anticipated benefits of our strategic relationships; our expectations regarding our strategic acquisitions; our ability to grow at our expected rate of growth; our ability to add and retain larger and enterprise customers and enter new geographies and markets; our ability to continue to release, and gain customer acceptance of, new and improved versions of our services, including RingCentral MVP™, and RingCentral Video®; our ability to compete successfully against existing and new competitors; our ability to enter into and maintain relationships with resellers, carriers, channel partners and strategic partners; our ability to successfully and timely integrate, and realize the benefits of any significant acquisition we may make; our ability to manage our expenses and growth; and general market, political, economic, and business conditions, as well as those risks and uncertainties included under the captions "Risk Factors" and "Management's Discussion and Analysis of Financial Condition and Results of Operations," in our most recent Form 10-Q filed with the Securities and Exchange Commission, and in other filings we make with the Securities and Exchange Commission from time to time.

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All forward-looking statements in this press release are based on information available to RingCentral as of the date hereof, and we undertake no obligation to update these forward-looking statements, to review or confirm analysts' expectations, or to provide interim reports or updates on the progress of the current financial quarter.

**Non-GAAP Financial Measures**

Our reported financial results and financial outlook include certain Non-GAAP financial measures, including Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP income (loss) from operations, Non-GAAP adjusted EBITDA, Non-GAAP net income (loss), Non-GAAP net income (loss) per diluted share, Non-GAAP net cash provided by (used in) operating activities, Non-GAAP free cash flow, and constant currency revenue. Non-GAAP subscriptions gross margin is defined as Non-GAAP subscriptions gross profit divided by GAAP subscriptions revenue. Non-GAAP other gross margin is defined as Non-GAAP other gross profit divided by GAAP other revenue. Non-GAAP income (loss) from operations is defined as GAAP income (loss) from operations excluding share-based compensation which includes related employer payroll taxes, amortization of acquisition intangibles, third-party relocation costs tied to the conflict between Russia and Ukraine and other costs including acquisition-related transaction costs and retention payments, changes in the fair-value of contingent consideration obligations, and certain litigation-related costs; asset write-down charges; and restructuring costs. Non-GAAP operating margin is defined as Non-GAAP income (loss) from operations divided by total GAAP revenue. Non-GAAP adjusted EBITDA is defined as GAAP income (loss) from operations excluding share-based compensation which includes related employer payroll taxes, depreciation and amortization, third-party relocation and other costs tied to the conflict between Russia and Ukraine and other costs including acquisition-related transaction costs and retention payments, changes in the fair-value of contingent consideration obligations, and certain litigation-related costs; asset write-down charges; and restructuring costs. Non-GAAP net income (loss) is defined as GAAP net income (loss) excluding share-based compensation which includes related employer payroll taxes, amortization of acquisition intangibles, third-party relocation costs tied to the conflict between Russia and Ukraine and other costs, asset write-down charges, restructuring costs, non-cash interest expense associated with amortization of debt discount and issuance costs related to our convertible senior notes, loss (gain) associated with investments, loss (gain) on early extinguishment of debt, intercompany remeasurement gains or losses, and the related income tax effect of these adjustments.

Non-GAAP diluted shares outstanding include the impact on shares used in per share calculations of our outstanding capped call transactions. Our outstanding capped call transactions are anti-dilutive in GAAP earnings per share but are expected to mitigate the dilutive effect of our convertible notes and therefore are included in the calculations of non-GAAP diluted shares outstanding.

Non-GAAP net cash provided by (used in) operating activities is defined as net cash provided by (used in) operating activities, less cash received from strategic partnerships, plus cash paid for repayments of convertible senior notes attributable to debt discount. Non-GAAP free cash flow is defined as Non-GAAP net cash provided by (used in) operating activities reduced by purchases of property and equipment and capitalized internal-use software. We believe information regarding free cash flow provides useful information to investors in understanding and evaluating the strength of liquidity and available cash.

We have included Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP income (loss) from operations, Non-GAAP adjusted EBITDA, Non-GAAP net income (loss), Non-GAAP net income (loss) per diluted share, Non-GAAP net cash provided by (used in) operating activities, Non-GAAP free cash flow and constant currency revenue in this press release because they are key measures used by us to understand and evaluate our operating performance and trends, to prepare and approve our annual budget, and to develop short- and long-term operational plans. In particular, the exclusion of certain expenses and cash flow items in calculating Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP income (loss) from operations, Non-GAAP adjusted EBITDA, Non-GAAP net income (loss), Non-GAAP net income (loss) per diluted share, Non-GAAP net cash provided by (used in) operating activities, and Non-GAAP free cash flow provide useful measure for period-to-period comparisons of our business.

The Company has provided certain revenue-related information adjusted for constant currency to provide a framework for assessing how the Company's underlying business performed excluding the effect of foreign currency rate fluctuations. To present this information, current period results in currencies other than United States

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dollars are converted into United States dollars at the average exchange rate prevailing for the quarter being compared to for growth rate calculations presented, rather than the actual exchange rates in effect during that period.

Although Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP income (loss) from operations, Non-GAAP adjusted EBITDA, Non-GAAP net income (loss), Non-GAAP net income (loss) per diluted share, Non-GAAP net cash provided by (used in) operating activities, Non-GAAP free cash flow and constant currency revenue are frequently used by investors in their evaluations of companies, these non-GAAP financial measures have limitations as analytical tools and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP. Because of these limitations, these non-GAAP financial measures should be considered alongside other financial performance measures.

Reconciliations of the Company's non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included in this press release.

**Other Measures**

Our reported results also include our annualized exit monthly recurring subscriptions, mid-market and enterprise annualized exit monthly recurring subscriptions, enterprise annualized exit monthly recurring subscriptions and net monthly subscriptions dollar retention. We define our annualized exit monthly recurring subscriptions as our monthly recurring subscriptions multiplied by 12. Our monthly recurring subscriptions equal the monthly value of all customer recurring charges contracted at the end of a given month. We believe this metric is a leading indicator of our anticipated subscriptions revenue. We calculate mid-market and enterprise annualized exit monthly recurring subscriptions in the same manner as we calculate our annualized exit monthly recurring subscriptions, except that only customer subscriptions from customers generating $25,000 or more in annual recurring revenue are included. We calculate enterprise annualized exit monthly recurring subscriptions in the same manner as we calculate our annualized exit monthly recurring subscriptions, except that only customer subscriptions from customers generating $100,000 or more in annual recurring revenue are included. We define our Net Monthly Subscription Dollar Retention Rate as (i) one plus (ii) the quotient of Dollar Net Change divided by Average Monthly Recurring Subscriptions. We calculate dollar net change as the quotient of (i) the difference of our monthly recurring subscriptions at the end of a period minus our monthly recurring subscriptions at the beginning of a period minus our monthly recurring subscriptions at the end of the period from new customers we added during the period, (ii) all divided by the number of months in the period. We define our average monthly recurring subscriptions as the average of the monthly recurring subscriptions at the beginning and end of the measurement period.

**Investor Relations Contact:**

Will Wong, RingCentral

650-450-4826

<u>ir@ringcentral.com</u>

**Media Contact:**

Mariana Leventis, RingCentral

650-562-6545

<u>Mariana.Leventis@ringcentral.com</u> 

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**TABLE 1**

**RINGCENTRAL, INC.**

**CONSOLIDATED BALANCE SHEETS**

**(Unaudited, in thousands)**

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| | | |
|:---|:---|:---|
|  | **December 31, 2022** | **December 31, 2021** |
| **Assets** | | |
| **Current assets** | | |
| &nbsp;&nbsp;Cash and cash equivalents | $269984 | $267162 |
| &nbsp;&nbsp;Accounts receivable, net | 311318 | 232842 |
| &nbsp;&nbsp;Deferred and prepaid sales commission costs | 158865 | 102572 |
| &nbsp;&nbsp;Prepaid expenses and other current assets | 55849 | 48165 |
| **Total current assets** | 796016 | 650741 |
| Property and equipment, net | 185400 | 166910 |
| Operating lease right-of-use assets | 35433 | 47294 |
| Long-term investments | 4559 | 210445 |
| Deferred and prepaid sales commission costs, non-current | 438579 | 723448 |
| Goodwill | 54335 | 55490 |
| Acquired intangibles, net | 528051 | 716606 |
| Other assets | 31289 | 8105 |
| **Total assets** | $2073662 | $2579039 |
| **Liabilities, Temporary Equity, and Stockholders' (Deficit) Equity** |  |  |
| **Current liabilities** |  |  |
| &nbsp;&nbsp;Accounts payable | $62721 | $70022 |
| &nbsp;&nbsp;Accrued liabilities | 380113 | 279798 |
| &nbsp;&nbsp;Deferred revenue | 209725 | 176450 |
| **Total current liabilities** | 652559 | 526270 |
| Convertible senior notes, net | 1638411 | 1398489 |
| Operating lease liabilities | 20182 | 31812 |
| Other long-term liabilities | 45848 | 84052 |
| **Total liabilities** | 2357000 | 2040623 |
| **Temporary equity** |  |  |
| Series A convertible preferred stock | 199449 | 199449 |
| **Stockholders' (deficit) equity** |  |  |
| &nbsp;&nbsp;Common stock | 10 | 9 |
| &nbsp;&nbsp;Additional paid-in capital | 1059880 | 1086870 |
| &nbsp;&nbsp;Accumulated other comprehensive (loss) income | (8781) | 644 |
| &nbsp;&nbsp;Accumulated deficit | (1533896) | (748556) |
| **Total stockholders' (deficit) equity** | $(482787) | $338967 |
| **Total liabilities, temporary equity and stockholders' (deficit) equity** | $2073662 | $2579039 |

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**TABLE 2**

**RINGCENTRAL, INC.**

**CONSOLIDATED STATEMENTS OF OPERATIONS**

**(Unaudited, in thousands, except per share data)**

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| | | | | |
|:---|:---|:---|:---|:---|
|  | **Three Months Ended<br>December 31,** | **Three Months Ended<br>December 31,** | **Year Ended<br>December 31,** | **Year Ended<br>December 31,** |
| | **2022** | **2021** | **2022** | **2021** |
| **Revenues** |  |  |  |  |
| &nbsp;&nbsp;Subscriptions | $501616 | $420214 | $1887756 | $1482080 |
| &nbsp;&nbsp;Other | 23130 | 28282 | 100574 | 112674 |
| Total revenues | 524746 | 448496 | 1988330 | 1594754 |
| **Cost of revenues** |  |  |  |  |
| &nbsp;&nbsp;Subscriptions | 136015 | 109229 | 531098 | 345948 |
| &nbsp;&nbsp;Other | 24578 | 26787 | 110633 | 102421 |
| Total cost of revenues | 160593 | 136016 | 641731 | 448369 |
| Gross profit | 364153 | 312480 | 1346599 | 1146385 |
| **Operating expenses** |  |  |  |  |
| &nbsp;&nbsp;Research and development | 88764 | 86781 | 362256 | 309739 |
| &nbsp;&nbsp;Sales and marketing | 275464 | 246398 | 1057231 | 854156 |
| &nbsp;&nbsp;General and administrative | 75088 | 82560 | 292898 | 284276 |
| &nbsp;&nbsp;Asset write-down charges | 180447 |  | 283689 |  |
| Total operating expenses | 619763 | 415739 | 1996074 | 1448171 |
| Loss from operations | (255610) | (103259) | (649475) | (301786) |
| **Other income (expense), net** |  |  |  |  |
| &nbsp;&nbsp;Interest expense | (1194) | (16185) | (4807) | (64382) |
| &nbsp;&nbsp;Other income (expense) | (25046) | 2188 | (219771) | (7554) |
| Other income (expense), net | (26240) | (13997) | (224578) | (71936) |
| Loss before income taxes | (281850) | (117256) | (874053) | (373722) |
| Provision for income taxes | 2213 | 1101 | 5113 | 2528 |
| **Net loss** | $(284063) | $(118357) | $(879166) | $(376250) |
| Net loss per common share |  |  |  |  |
| &nbsp;&nbsp;Basic and diluted | $(2.97) | $(1.27) | $(9.23) | $(4.10) |
| Weighted-average number of shares used in computing net loss per share |  |  |  |  |
| &nbsp;&nbsp;Basic and diluted | 95663 | 93297 | 95239 | 91738 |

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**TABLE 3**

**RINGCENTRAL, INC.**

**CONSOLIDATED STATEMENTS OF CASH FLOWS**

**(Unaudited, in thousands)**

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| | | |
|:---|:---|:---|
| | **Year Ended December 31,** | **Year Ended December 31,** |
| | **2022** | **2021** |
| **Cash flows from operating activities** |  |  |
| Net loss | $(879166) | $(376250) |
| Adjustments to reconcile net loss to net cash (used in) provided by operating activities: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Depreciation and amortization | 246561 | 125292 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Share-based compensation | 386009 | 357965 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Unrealized loss on investments | 203483 | 14611 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Asset write-down and other charges | 305351 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Amortization of deferred and prepaid sales commission costs | 115184 | 74165 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Amortization of debt discount and issuance costs | 4468 | 64063 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Loss on early extinguishment of debt |  | 1736 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Repayment of convertible senior notes attributable to debt discount |  | (10131) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reduction of operating lease right-of-use assets | 19907 | 18025 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provision for bad debt | 9367 | 8132 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Other | 4327 | 809 |
| Changes in assets and liabilities: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Accounts receivable | (87843) | (64940) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deferred and prepaid sales commission costs | (235869) | (178358) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepaid expenses and other assets | 3812 | 9111 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Accounts payable | (6166) | 17852 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Accrued and other liabilities | 89473 | 74517 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deferred revenue | 33275 | 34227 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Operating lease liabilities | (20868) | (18675) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Net cash provided by operating activities | 191305 | 152151 |
| **Cash flows from investing activities** |  |  |
| Purchases of property and equipment | (32713) | (28959) |
| Capitalized internal-use software | (53730) | (43692) |
| Purchases of intangible assets and long-term investments | (3990) | (324178) |
| Proceeds from sale of marketable equity investments | 3223 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Net cash used in investing activities | (87210) | (396829) |
| **Cash flows from financing activities** |  |  |
| Proceeds from series A convertible preferred stock, net of issuance costs |  | 199449 |
| Payments for repurchase of common stock | (99793) |  |
| Proceeds from issuance of stock in connection with stock plans | 15855 | 36721 |
| Payments for taxes related to net share settlement of equity awards | (7598) | (21549) |
| Payments for repurchase or redemption of convertible senior notes |  | (333632) |
| Repayment of financing obligations | (4815) | (4160) |
| Payment for contingent consideration | (1867) | (3880) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Net cash used in financing activities | (98218) | (127051) |
| Effect of exchange rate changes | (3055) | (962) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Net increase (decrease) in cash, cash equivalents, and restricted cash | 2822 | (372691) |
| **Cash, cash equivalents, and restricted cash** |  |  |
| Beginning of year | 267162 | 639853 |
| End of year | $269984 | $267162 |

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**TABLE 4**

**RINGCENTRAL, INC.**

**RECONCILIATION OF OPERATING INCOME (LOSS)**

**GAAP MEASURES TO NON-GAAP MEASURES**

**(Unaudited, in thousands)**

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| | | | | |
|:---|:---|:---|:---|:---|
| | **Three Months Ended<br>December 31,** | **Three Months Ended<br>December 31,** | **Year Ended<br>December 31,** | **Year Ended<br>December 31,** |
| | **2022** | **2021** | **2022** | **2021** |
| **Revenues** |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Subscriptions | $501616 | $420214 | $1887756 | $1482080 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Other | 23130 | 28282 | 100574 | 112674 |
| &nbsp;&nbsp;&nbsp;&nbsp;Total revenues | 524746 | 448496 | 1988330 | 1594754 |
| **Cost of revenues reconciliation** |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;GAAP Subscriptions cost of revenues | 136015 | 109229 | 531098 | 345948 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Share-based compensation | (6381) | (6656) | (26802) | (22824) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Amortization of acquisition intangibles | (42196) | (29944) | (170805) | (62562) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Third-party relocation and other costs | (16) |  | (1245) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restructuring costs | (205) |  | (457) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP Subscriptions cost of revenues | 87217 | 72629 | 331789 | 260562 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;GAAP Other cost of revenues | 24578 | 26787 | 110633 | 102421 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Share-based compensation | (1890) | (2320) | (8595) | (8726) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Amortization of acquisition intangibles | (22) | (12) | (76) | (16) |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP Other cost of revenues | 22666 | 24455 | 101962 | 93679 |
| **Gross profit and gross margin reconciliation** |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Non-GAAP Subscriptions | 82.6% | 82.7% | 82.4% | 82.4% |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Non-GAAP Other | 2.0% | 13.5% | (1.4)% | 16.9% |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Non-GAAP Gross profit | 79.1% | 78.4% | 78.2% | 77.8% |
| **Operating expenses reconciliation** |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; GAAP Research and development | 88764 | 86781 | 362256 | 309739 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Share-based compensation | (20697) | (25046) | (90961) | (87854) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Third-party relocation and other costs | (1427) |  | (18987) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restructuring costs | (2599) |  | (5321) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP Research and development | 64041 | 61735 | 246987 | 221885 |
| &nbsp;&nbsp;&nbsp;&nbsp; As a % of total revenues non-GAAP | 12.2% | 13.8% | 12.4% | 13.9% |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; GAAP Sales and marketing | 275464 | 246398 | 1057231 | 854156 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Share-based compensation | (35997) | (40918) | (155746) | (145289) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Amortization of acquisition intangibles | (895) | (946) | (3641) | (3846) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Third-party relocation and other costs | (66) |  | (121) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restructuring costs | (6662) |  | (9695) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP Sales and marketing | 231844 | 204534 | 888028 | 705021 |
| &nbsp;&nbsp;&nbsp;&nbsp; As a % of total revenues non-GAAP | 44.2% | 45.6% | 44.7% | 44.2% |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; GAAP General and administrative | 75088 | 82560 | 292898 | 284276 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Share-based compensation | (28231) | (31822) | (112740) | (112277) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Third-party relocation and other costs | (396) | (12866) | (3770) | (20508) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restructuring costs | (888) |  | (2711) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP General and administrative | 45573 | 37872 | 173677 | 151491 |
| &nbsp;&nbsp;&nbsp;&nbsp; As a % of total revenues non-GAAP | 8.7% | 8.4% | 8.7% | 9.5% |

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| | | | | |
|:---|:---|:---|:---|:---|
| | **Three Months Ended<br>December 31,** | **Three Months Ended<br>December 31,** | **Year Ended<br>December 31,** | **Year Ended<br>December 31,** |
| | **2022** | **2021** | **2022** | **2021** |
| **Income (loss) from operations reconciliation** |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; GAAP loss from operations | (255610) | (103259) | (649475) | (301786) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Share-based compensation | 93196 | 106762 | 394844 | 376970 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Amortization of acquisition intangibles | 43113 | 30902 | 174522 | 66424 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Third-party relocation and other costs | 1905 | 12866 | 24123 | 20508 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Asset write-down charge | 180447 |  | 283689 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restructuring costs | 10354 |  | 18184 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP Income from operations | 73405 | 47271 | 245887 | 162116 |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP Operating margin | 14.0% | 10.5% | 12.4% | 10.2% |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Depreciation and amortization | 19282 | 16167 | 72039 | 58868 |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP Adjusted EBITDA | 92687 | 63438 | 317926 | 220984 |
| &nbsp;&nbsp;&nbsp;&nbsp;As a % of total revenues non-GAAP | 17.7% | 14.1% | 16.0% | 13.9% |

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**TABLE 5**

**RINGCENTRAL, INC.**

**RECONCILIATION OF NET INCOME (LOSS)**

**GAAP MEASURES TO NON-GAAP MEASURES**

**(In thousands, except per share data) (Unaudited)**

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| | | | | |
|:---|:---|:---|:---|:---|
| | **Three Months Ended<br>December 31,** | **Three Months Ended<br>December 31,** | **Year Ended<br>December 31,** | **Year Ended<br>December 31,** |
| | **2022** | **2021** | **2022** | **2021** |
| **Net income (loss) income reconciliation** |  |  |  |  |
| &nbsp;&nbsp;GAAP net loss | $(284063) | $(118357) | $(879166) | $(376250) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Share-based compensation | 93196 | 106762 | 394844 | 376970 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Amortization of acquisition intangibles | 43113 | 30902 | 174522 | 66424 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Third-party relocation and other costs | 1905 | 12866 | 24109 | 20508 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Asset write-down charge | 180447 |  | 283689 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restructuring costs | 10354 |  | 18184 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Amortization of debt discount and issuance costs | 1118 | 16083 | 4468 | 64063 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Loss (gain) associated with investments | 27265 | (2744) | 221345 | 3457 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Loss on early extinguishment of debt |  |  |  | 1736 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Intercompany remeasurement (gain) loss | (639) | 658 | (120) | 2167 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Income tax expense effects | (14641) | (9535) | (50459) | (33833) |
| &nbsp;&nbsp;Non-GAAP net income | $58055 | $36635 | $191416 | $125242 |
| **Reconciliation between GAAP and non-GAAP weighted average shares used in computing basic and diluted net income (loss) per common share:** |  |  |  |  |
| &nbsp;&nbsp;&nbsp;Weighted average number of shares used in <br>computing basic net loss per share | 95663 | 93297 | 95239 | 91738 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Effect of dilutive securities | 1005 | 1220 | 984 | 1649 |
| &nbsp;&nbsp;&nbsp;Non-GAAP weighted average shares used in <br>computing non-GAAP diluted net income per share | 96668 | 94517 | 96223 | 93387 |
| **Diluted net (loss) income per share** |  |  |  |  |
| &nbsp;&nbsp;&nbsp;GAAP net loss per share | $(2.97) | $(1.27) | $(9.23) | $(4.10) |
| &nbsp;&nbsp;&nbsp;Non-GAAP net income per share | $0.60 | $0.39 | $1.99 | $1.34 |

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**TABLE 6**

**RINGCENTRAL, INC.**

**RECONCILIATION OF CASH FLOWS FROM OPERATING ACTIVITIES**

**GAAP MEASURES TO NON-GAAP FREE CASH FLOW MEASURES**

**(Unaudited, in thousands)**

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| | | | | |
|:---|:---|:---|:---|:---|
| | **Three Months Ended<br>December 31,** | **Three Months Ended<br>December 31,** | **Year Ended<br>December 31,** | **Year Ended<br>December 31,** |
| | **2022** | **2021** | **2022** | **2021** |
| Net cash provided by (used in) operating activities | $39372 | $47651 | $191305 | $152151 |
| Strategic partnerships | (30000) |  | (30000) |  |
| Repayment of convertible senior notes attributable to debt discount |  |  |  | 10131 |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP net cash provided by operating activities | 9372 | 47651 | 161305 | 162282 |
| Purchases of property and equipment | (8885) | (7172) | (32713) | (28959) |
| Capitalized internal-use software | (14092) | (12760) | (53730) | (43692) |
| &nbsp;&nbsp;&nbsp;&nbsp;Non-GAAP free cash flow | $(13605) | $27719 | $74862 | $89631 |

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**TABLE 7**

**RINGCENTRAL, INC.**

**RECONCILIATION OF FORECASTED OPERATING MARGIN**

**GAAP MEASURES TO NON-GAAP MEASURES**

**(Unaudited, in millions)**

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| | | | | |
|:---|:---|:---|:---|:---|
| | **Q1 2023** | **Q1 2023** | **FY 2023** | **FY 2023** |
| | **Low Range** | **High Range** | **Low Range** | **High Range** |
| GAAP revenues | 526.0 | 530.0 | 2180.0 | 2200.0 |
| GAAP loss from operations | (60.7) | (50.1) | (181.1) | (152.5) |
| GAAP operating margin | (11.5%) | (9.4%) | (8.3%) | (6.9%) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Share-based compensation | 100.0 | 95.0 | 415.0 | 395.0 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Amortization of acquisition intangibles | 37.5 | 37.5 | 148.5 | 148.5 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restructuring costs | 10.0 | 5.0 | 10.0 | 5.0 |
| Non-GAAP income from operations | 86.8 | 87.5 | 392.4 | 396.0 |
| Non-GAAP operating margin | 16.5% | 16.5% | 18.0% | 18.0% |

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