# EDGAR Filing Document

**Accession Number:** 0001023731
**File Stem:** 0001023731-25-000076
**Filing Date:** 2025-8
**Character Count:** 77751
**Document Hash:** e6f46d8595db5bb1ab0b430e0fe4d5ed
**Contains OCR:** False
**Source Format:** 

## Filing Content

## Filing Summary
**0001023731-25-000076.hdr.sgml**: 20250805

**ACCESSION NUMBER**: 0001023731-25-000076

**CONFORMED SUBMISSION TYPE**: 8-K

**PUBLIC DOCUMENT COUNT**: 30

**CONFORMED PERIOD OF REPORT**: 20250805

**ITEM INFORMATION**: Results of Operations and Financial Condition

**ITEM INFORMATION**: Financial Statements and Exhibits

**FILED AS OF DATE**: 20250805

**DATE AS OF CHANGE**: 20250805

**FILER**: 

**COMPANY DATA:**
- **COMPANY CONFORMED NAME:** 8X8 INC /DE/
- **CENTRAL INDEX KEY:** 0001023731
- **STANDARD INDUSTRIAL CLASSIFICATION:** SERVICES-COMPUTER PROCESSING & DATA PREPARATION [7374]
- **ORGANIZATION NAME:** 06 Technology
- **EIN:** 770142404
- **STATE OF INCORPORATION:** DE
- **FISCAL YEAR END:** 0331

**FILING VALUES:**
- **FORM TYPE:** 8-K
- **SEC ACT:** 1934 Act
- **SEC FILE NUMBER:** 001-38312
- **FILM NUMBER:** 251185767

**BUSINESS ADDRESS:**
- **STREET 1:** 675 CREEKSIDE WAY
- **CITY:** CAMPBELL
- **STATE:** CA
- **ZIP:** 95008
- **BUSINESS PHONE:** 4087271885

**MAIL ADDRESS:**
- **STREET 1:** 675 CREEKSIDE WAY
- **CITY:** CAMPBELL
- **STATE:** CA
- **ZIP:** 95008

**FORMER COMPANY:**
- **FORMER CONFORMED NAME:** NETERGY NETWORKS INC
- **DATE OF NAME CHANGE:** 20000912

**FORMER COMPANY:**
- **FORMER CONFORMED NAME:** 8X8 INC
- **DATE OF NAME CHANGE:** 19961023

?xml version='1.0' encoding='ASCII'? eght-20250805

**UNITED STATES**

**SECURITIES AND EXCHANGE COMMISSION**

**Washington, D.C. 20549**

---

| | |
|:---|:---|
| **FORM** | **8-K** |

---

**CURRENT REPORT**

**Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934**

August 5, 2025

Date of Report (Date of earliest event reported)

![8x8-Logo-DkGrey.jpg](eght-20250805_g1.jpg)

*(Exact name of registrant as specified in its charter)*

---

| | | |
|:---|:---|:---|
| **Delaware** | **001-38312** | **77-0142404** |
| *(State or other jurisdiction of incorporation)* | *(Commission File Number)* | *(I.R.S. Employer Identification Number)* |

---

**675 Creekside Way** 

**<u>Campbell, CA 95008</u>**

*(Address of principal executive offices including zip code)*

**<u>(408) 727-1885</u>**

*(Registrant's telephone number, including area code)*

**<u>Not Applicable</u>**

*(Former Name or Former Address, if Changed Since Last Report)*

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

☐ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

☐ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

☐ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

☐ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

---

| | | |
|:---|:---|:---|
| **Title of each class** | **Trading Symbol** | **Name of each exchange on which registered** |
| COMMON STOCK, PAR VALUE $.001 PER SHARE | EGHT | Nasdaq Global Select Market |

---

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company&nbsp;&nbsp;&nbsp;&nbsp;☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.&nbsp;&nbsp;&nbsp;&nbsp;☐

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**Item 2.02. Results of Operations and Financial Condition.**

On August 5, 2025, 8x8, Inc. (the "Company") announced its financial results for the three months ended June 30, 2025 by issuing a Press Release, a Stockholder Letter & Financial Highlights and a Business Highlights. A copy of each of the Press Release, Stockholder Letter & Financial Highlights and Business Highlights is furnished as Exhibit 99.1, 99.2 and 99.3, respectively, to this report and should be read in conjunction with the statements regarding forward-looking statements, which are included in the text of such exhibits.

The Company makes reference to non-GAAP financial information in the accompanying exhibits. A reconciliation of these non-GAAP financial measures to the GAAP financial measures is contained in the relevant exhibit. We are not able to reconcile forward-looking non-GAAP financial measures because we are unable to predict without unreasonable effort the exact amount or timing of the reconciling items. The variability of these items could have a significant impact on our future GAAP financial results.

The information contained herein and in the accompanying exhibits are furnished and shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934 (the "Exchange Act"), or subject to the liabilities of that Section or Sections 11 and 12(a)(2) of the Securities Act of 1933, as amended.

**Item 9.01. Financial Statements and Exhibits**

(d) Exhibits.

---

| | |
|:---|:---|
| **Exhibit** | **Description** |
| <u>[99.1](fy26q1_8-kexhx991.htm)</u> | <u>[Press Release dated August 5, 2025](fy26q1_8-kexhx991.htm)</u> |
| <u>[99.2](fy26_xex992xshareholderl.htm)</u> | <u>[Stockholder Letter & Financial Highlights](fy26_xex992xshareholderl.htm)</u> |
| <u>[99.3](fy26_xex993xbusinesshigh.htm)</u> | <u>[Business Highlights](fy26_xex993xbusinesshigh.htm)</u> |
| 104 | Cover Page Interactive Data File, formatted in Inline XBRL. |

---

------

**SIGNATURES**

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

Date: August 5, 2025

---

| |
|:---|
| 8x8, Inc. |
| By: /s/ KEVIN KRAUS |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Kevin Kraus |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;*Chief Financial Officer<br>(Principal Financial Officer)* |

---

## Exhibit 99.1

**Exhibit 99.1**

![a8x8-logoxdkgrey.jpg](a8x8-logoxdkgrey.jpg)

**8x8, Inc. Announces First Quarter Fiscal Year 2026 Financial Results**

*Returned to year-over-year service and total revenue growth*

*Service revenue of $176 million and total revenue of $181 million*

*Delivered 18th consecutive quarter of positive cash flow from operations*

***CAMPBELL, CA, August 5, 2025 –*** 8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today reported financial results for the first quarter of fiscal year 2026 ended June 30, 2025.

"Our return to growth this quarter validates the strength of our platform strategy and our alignment with how organizations are engaging customers—intelligently, flexibly, and at scale. We're executing with purpose, and it's paying off: product adoption has expanded, consumption-based revenue has accelerated, and we're building a business that's not just growing but creating long-term value for shareholders," said Samuel Wilson, Chief Executive Officer at 8x8.

"We know there is more to be done and we are committed to building a business and platform that is durable and poised for growth. Customers seek guidance on the implementation of AI, and we continue to put their needs first by providing solution-based outcomes and expanding the capabilities of our platform with new innovations to reflect their needs. The future of customer experience isn't just digital and automated—it's intelligent, integrated, and voice-powered. We view 8x8 as uniquely positioned to lead in this space, with a platform that's resonating with customers and a go-to-market motion that's catching up to our innovation," Wilson added.

**<u>First Quarter Fiscal Year 2026 Financial Results:</u>**

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Total revenue of $181.4 million, compared to $178.1 million in the first quarter of fiscal 2025.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Service revenue of $176.3 million, compared to $172.8 million in the first quarter of fiscal 2025.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• GAAP operating income was $0.6 million, compared to GAAP operating loss of $1.4 million in the first quarter of fiscal 2025.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Non-GAAP operating profit was $16.3 million, compared to non-GAAP operating profit of $20.1 million in the first quarter of fiscal 2025.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• GAAP net loss was $4.3 million, compared to GAAP net loss of $10.3 million in the first quarter of fiscal 2025.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Non-GAAP net income was $10.7 million, compared to non-GAAP net income of $10.4 million in the first quarter of fiscal 2025.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Adjusted EBITDA was $20.7 million, compared to Adjusted EBITDA of $25.8 million in the first quarter of fiscal 2025.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Cash flow from operations of $11.9 million, compared to cash flow from operations of $18.1 million in the first quarter of fiscal 2025.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Ending cash and equivalents, including restricted cash, of $82.2 million reflected disciplined capital allocation during the quarter. We returned $1.8 million to shareholders through the repurchase of one million shares of common stock in open market transactions executed under the existing share repurchase program authorized by 8x8's Board of Directors in 2017. Additionally, we prepaid $15.0 million of principal on the 2024 Term Loan in the first quarter.

A reconciliation of the non-GAAP measures to the most directly comparable GAAP measures and other information relating to non-GAAP measures is included in the supplemental reconciliation at the end of this release.

**<u>Recent Business Highlights:</u>**

*<u>Innovation on the 8x8 Platform for CX</u>*

The latest innovations leverage AI-driven automation, advanced security, and seamless integrations to simplify complex operations and enhance efficiency for customers. New solutions and service enhancements included:

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• **8x8 Verif8,** a frictionless, omnichannel One-Time Password (OTP) solution that makes authentication easy, fast, and secure for businesses of any size.

------

reliable connectivity, accelerated deployment, and simplified management – enhancing efficiency for Microsoft Teams Phone administrators.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• **8x8 Smart Assist + Conversation Intelligence:** 8x8 Smart Assist, combined with conversation intelligence, analyzes 100% of customer interactions in the contact center – past and present – to deliver real-time AI guidance that helps agents reduce churn, increase conversions, and stay compliant. Built-in sentiment and intent analysis empowers leaders to scale coaching and quality assurance without adding headcount.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**• Native Viber Messaging in 8x8 Contact Center:** 8x8 enables agents to connect with millions of customers on Viber using the same tools they rely on for voice, chat, and email. With full CRM context, media sharing, and smart routing, teams can deliver seamless, connected experiences – all within a single workspace.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**• 8x8 Social Connect:** With 8x8 Social Connect, teams can monitor and triage high-intent posts across social platforms, then seamlessly transition conversations to private channels like Rich Communication Services (RCS) or WhatsApp. Agents can share product details, resolve issues, or complete sales using embedded 8x8 Secure Pay links – turning engagement into measurable results.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**• Self-Service, PCI-Compliant Payments:** 8x8 Secure Pay expanded coverage now enables secure, automated payments through virtual agents and IVRs. Customers receive secure links via SMS or email to complete transactions using Apple Pay, Google Pay, or credit cards. It's seamless, scalable collection – without tying up agents or risking compliance.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**• 8x8 Intelligent Customer Assistant Knowledge AI + xApps:** 8x8 Intelligent Customer Assistant Knowledge AI transforms static content – PDFs, web pages, training files – into dynamic, AI-powered self-service. With 8x8 Intelligent Customer Assistant xApps, customers can input complex data digitally and transition back to voice without losing context. The result: fast, flexible, and personalized experiences at scale.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**• Digital Channel Support for 8x8 Engage:** 8x8 Engage now includes built-in support for SMS, WhatsApp, Rich Communication Services (RCS), webchat, and Facebook Messenger – unifying voice and digital channels in one intuitive workspace, purposefully designed for modern customer-facing teams who need fast, flexible internal collaboration and customer engagement on-the-go.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**• JourneyAPI:** JourneyAPI lets customers track every leg of a customer interaction—across transfers, queues, and teams—by pulling related calls into a single API view. Customers can easily trace the full journey, assess service quality, and access unified performance metrics programmatically.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**• CRM Integration Profiles:** With CRM Integration Profiles, admins can customize workflows across Salesforce, Microsoft Dynamics, Zendesk, NetSuite, and Zoho by team, department, or region – no code, no pro services required. The result: streamlined operations, faster onboarding, and experiences that flex to fit every customer.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**• Smarter Summaries, Now in the Right Language:** AI-powered chat summarization now automatically detects the conversation's language and applies the appropriate linguistic model, delivering clearer, more accurate summaries for multilingual teams.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**• Keyword Filtering to Safeguard SMS Compliance:** To help avoid 10DLC violations, outbound SMS from the 8x8 Work App is now screened for restricted terms. Messages are blocked before carrier submission, with user prompts to edit and resend—minimizing compliance risks and protecting deliverability.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**• Support for New Devices and Accessories:** Expanded portfolio for device choice and flexibility with Grandstream and Yealink devices, and Jabra accessories.

*<u>8x8 Technology Partner Ecosystem Integrations</u>*

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• **Meltwater Social Listening for 8x8 Contact Center:** 8x8 Agent Workspace integrates Meltwater social listening to monitor, filter, and route content from platforms like Instagram, LinkedIn, and X – all within the agent's existing workspace. Teams can respond faster, track sentiment trends, and ensure every message reaches the right agent at the right time.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• **MNET CoreAccess+ for Financial Services:** 8x8's MNET CoreAccess+ connects contact centers directly to systems like Jack Henry and Fiserv. Bots, IVRs, and agents can access real-time data, authenticate users securely, and deliver contextual service – all purpose-built to meet the high standards of banks and credit unions.

------

*<u>Recognition and Awards</u>*

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Recognized as a **Strong Performer** in *The Forrester Wave™: Unified-Communications-As-A-Service Platforms*, Q3 2025 report.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Received **TrustRadius Top Rated Awards** for Unified Communications as a Service and Contact Center as a Service.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Won **Silver in the User Experience (UX)** - Product UX category of the *New York Product Design Awards* for 8x8 Supervisor Workspace.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Sole CCaaS provider recognized in **Newsweek's 2025 Global Most Loved Workplaces** and ranked at #69.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Named **Best CPaaS Platform** by *CX Today* for secure, composable, AI-powered customer engagement solutions.

**<u>Second Quarter and Updated Fiscal Year 2026 Financial Outlook:</u>**

Management provides expected ranges for total revenue, service revenue, non-GAAP operating margin, non-GAAP net income per share, diluted, and cash flow from operations based on its evaluation of the current business environment. The Company emphasizes that these expectations are subject to various important cautionary factors referenced in the section entitled "Forward-Looking Statements" below.

**Second Quarter Fiscal Year 2026 Ending September 30, 2025**

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Service revenue in the range of $170 million to $175 million.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Total revenue in the range of $175 million to $180 million.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Non-GAAP gross margin in the range of approximately 66.0% to 68.0%

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Non-GAAP operating margin in the range of approximately 8.0% to 9.0%.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Interest expense of approximately $4.4 million.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Cash interest paid of approximately $6.4 million.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Non-GAAP net income per share, diluted, in the range of $0.06 to $0.08, based on a fully-diluted weighted average share count of approximately 142 million shares.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Cash flow from operations in the range of $3 million to $5 million.

**Fiscal Year 2026 Ending March 31, 2026**

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Service revenue in the range of $685 million to $700 million.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Total revenue in the range of $706 million to $720 million.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Non-GAAP gross margin in the range of 66.0% to 68.0%

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Non-GAAP operating margin is projected between 8.5% and 9.5%.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Non-GAAP net income per share, diluted, in the range of $0.28 to $0.33, based on a fully-diluted weighted average share count of approximately 143 million shares.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Cash flow from operations in the range of $35 million to $45 million.

The Company does not reconcile its forward-looking estimates of non-GAAP operating margin to the corresponding GAAP measure of GAAP operating margin or non-GAAP net income per share, basic and diluted, to the corresponding GAAP measure of GAAP net income (loss) per share due to the significant variability of, and difficulty in making accurate forecasts and projections with regards to, the various expenses excluded by these metrics. For example, future hiring and employee turnover may not be reasonably predictable, stock-based compensation expense depends on variables that are largely not within the control of nor predictable by management, such as the market price of 8x8 common stock, and may also be significantly impacted by events like acquisitions, the timing and nature of which are difficult to predict with accuracy. The actual amounts of these excluded items could have a significant impact on the Company's GAAP operating margin and GAAP net income per share, basic and diluted. Accordingly, management believes that reconciliations of these forward-looking non-GAAP financial measures to their corresponding GAAP measures are not available without unreasonable effort. See the "Explanation of GAAP to Non-GAAP Reconciliation" below for the definition of non-GAAP operating margin and non-GAAP net income per share, basic and diluted.

All projections are on a non-GAAP basis. Additionally, our increased emphasis on profitability and cash flow generation may not be successful. The reduction in our total costs as a percentage of revenue may negatively impact our revenue and our business in ways we don't anticipate and may not achieve the desired outcome.

**Conference Call Information:**

Management will host a conference call to discuss earnings results on August 5, 2025 at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time). The conference call will last approximately 60 minutes. Participants may:

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&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Register to participate in the live call at https://register-conf.media-server.com/register/BI523058a8e6094a4b8b788355a7c9447d

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Access the live webcast and replay from the Company's investor relations events page at https://investors.8x8.com/news-events/events-presentations.

Participants should plan to dial in or log on 10 minutes prior to the start time. The webcast will be archived on 8x8's website for a period of at least 30 days. For additional information, visit https://www.investors.8x8.com/.

**About 8x8. Inc.**

8x8, Inc. (NASDAQ: EGHT) connects people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communication, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, X, and Facebook.

8x8® is a trademark of 8x8, Inc.

**Forward-Looking Statements:**

This news release contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 and Section 21E of the Securities Exchange Act of 1934. Any statements that are not statements of historical fact may be deemed to be forward-looking statements. For example, words such as "may," "will," "should," "estimates," "predicts," "potential," "continue," "strategy," "believes," "anticipates," "plans," "expects," "intends," and similar expressions are intended to identify forward-looking statements. These forward-looking statements include, but are not limited to: changing industry trends; market opportunities; the potential success and impact of our investments in artificial intelligence technologies; our strategic transformation initiatives; our ability to drive increased platform and multi-product adoption; our ability to increase profitability and cash flow; our position in the market and pace of our innovation; the success of our go-to-market engine; our ability to enhance shareholder value; and our financial outlook, revenue growth, and profitability, including whether we will achieve sustainable growth and profitability.

You should not place undue reliance on such forward-looking statements. Actual results could differ materially from those projected in forward-looking statements depending on a variety of factors, including, but not limited to: customer adoption and demand for our products may be lower than we anticipate; the impact of economic downturns on us and our customers; ongoing volatility and conflict in the political environment; general inflationary pressures; competitive dynamics of the cloud communication and collaboration markets, including voice, contact center, video, messaging, and communication application programming interfaces, as well as our competitors' use of AI, in which we compete, may change in ways we are not anticipating; third parties may assert ownership rights in our IP, which may limit or prevent our continued use of the core technologies behind our solutions; our customer churn rate may be higher than we anticipate; and our investments in marketing, channel and value-added resellers, new products, and our acquisition of Fuze, Inc. may not result in meeting our revenue or operating margin targets we forecast in our guidance, for a particular quarter or for the full fiscal year. Our increased emphasis on profitability and cash flow generation may not be successful; and the reduction in our total costs as a percentage of revenue may negatively impact our revenue and our business in ways we do not anticipate and may not achieve the desired outcome.

For a discussion of such risks and uncertainties, which could cause actual results to differ from those contained in the forward-looking statements, see "Risk Factors" in the Company's reports on Forms 10-K and 10-Q, as well as other reports that 8x8, Inc. files from time to time with the Securities and Exchange Commission. All forward-looking statements are qualified in their entirety by this cautionary statement, and 8x8, Inc. undertakes no obligation to update publicly any forward-looking statement for any reason, except as required by law, even as new information becomes available or other events occur in the future.

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**Explanation of GAAP to Non-GAAP Reconciliation**

The Company has provided in this release financial information that has not been prepared in accordance with Generally Accepted Accounting Principles (GAAP). Management uses these Non-GAAP financial measures internally to understand, manage, and evaluate the business, and to make operating decisions. Management believes they are useful to investors, as a supplement to GAAP measures, in evaluating the Company's ongoing operational performance. Management also believes that some of 8x8's investors use these Non-GAAP financial measures as an additional tool in evaluating 8x8's "core operating performance" in the ordinary, ongoing, and customary course of the Company's operations. Core operating performance excludes items that are non-cash, not expected to recur, or not reflective of ongoing financial results. Management also believes that looking at the Company's core operating performance provides consistency in period-to-period comparisons and trends.

These Non-GAAP financial measures may be calculated differently from, and therefore may not be comparable to, similarly titled measures used by other companies, which limits the usefulness of these measures for comparative purposes. Management recognizes that these Non-GAAP financial measures have limitations as analytical tools, including the fact that management must exercise judgment in determining which types of items to exclude from the Non-GAAP financial information. Non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors are encouraged to review the reconciliation of these Non-GAAP financial measures to their most directly comparable GAAP financial measures in the table titled "Reconciliation of GAAP to Non-GAAP Financial Measures". Detailed explanations of the adjustments from comparable GAAP to Non-GAAP financial measures are as follows:

*Non-GAAP Costs of Revenue, Costs of Service Revenue and Costs of Other Revenue*

Non-GAAP Costs of Revenue includes: (i) Non-GAAP Cost of Service Revenue, which is Cost of Service Revenue excluding amortization of acquired intangible assets, stock-based compensation expense and related employer payroll taxes, and certain severance, transition and contract exit costs; and (ii) Non-GAAP Cost of Other Revenue, which is Cost of Other Revenue excluding stock-based compensation expense and related employer payroll taxes, and certain severance, transition and contract exit costs.

*Non-GAAP Service Revenue Gross Margin, Other Revenue Gross Margin, and Total Revenue Gross Margin*

Non-GAAP Service Revenue Gross Profit and Margin as a percentage of Service Revenue and Non-GAAP Other Revenue Gross Profit and Margin as a percentage of Other Revenue are computed as Service Revenue less Non-GAAP Cost of Service Revenue divided by Service Revenue and Other Revenue less Non-GAAP Cost of Other Revenue divided by Other Revenue, respectively. Non-GAAP Total Revenue Gross Profit and Margin as a percentage of Total Revenue is computed as Total Revenue less Non-GAAP Cost of Service Revenue and Non-GAAP Cost of Other Revenue divided by Total Revenue. Management believes the Company's investors benefit from understanding these adjustments and from an alternative view of the Company's Cost of Service Revenue and Cost of Other Revenue, as well as the Company's Service, Other and Total Revenue Gross Margin performance compared to prior periods and trends.

*Non-GAAP Operating Profit and Non-GAAP Operating Margin*

Non-GAAP Operating Profit excludes: amortization of acquired intangible assets, stock-based compensation expense and related employer payroll taxes, acquisition and integration expenses, certain legal and regulatory costs, certain severance, transition and contract exit costs, and impairment of long-lived assets from Operating Profit (Loss). Non-GAAP Operating Margin is Non-GAAP Operating Profit divided by Revenue. Management believes that these exclusions provide investors with a supplemental view of the Company's ongoing operating performance.

*Non-GAAP Net Income and Adjusted EBITDA*

Non-GAAP Net Income excludes: amortization of acquired intangible assets, stock-based compensation expense and related employer payroll taxes, acquisition and integration expenses, certain legal and regulatory costs, certain severance, transition and contract exit costs, impairment of long-lived assets, amortization of debt discount and issuance cost, loss on debt extinguishment, gain on remeasurement of warrants, and other income. Adjusted EBITDA excludes interest expense, provision (benefit) for income taxes, depreciation, amortization of capitalized internal-use software costs, and other income (expense), net from non-GAAP net income. Management believes the Company's investors benefit from understanding these adjustments and an alternative view of our net income performance as compared to prior periods and trends.

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*Non-GAAP Net Income Per Share – Basic and Non-GAAP Net Income Per Share - Diluted*

Non-GAAP Net Income Per Share – Basic is Non-GAAP Net Income divided by the weighted-average basic shares outstanding. Non-GAAP Net Income Per Share – Diluted is Non-GAAP Net Income divided by the weighted-average diluted shares outstanding. Diluted shares outstanding include the effect of potentially dilutive securities from stock-based benefit plans and convertible senior notes. These potentially dilutive securities are excluded from the computation of net loss per share attributable to common stockholders on a GAAP basis because the effect would have been anti-dilutive. They are added for the computation of diluted net income per share on a non-GAAP basis in periods when 8x8 has net profit on a non-GAAP basis as their inclusion provides a better indication of 8x8's underlying business performance. Management believes the Company's investors benefit by understanding our Non-GAAP net income performance as reflected in a per share calculation as ways of measuring performance by ownership in the Company. Management believes these adjustments offer investors a useful view of the Company's diluted net income per share as compared to prior periods and trends.

Management evaluates and makes decisions about its business operations based on Non-GAAP financial information by excluding items management does not consider to be "core costs" or "core proceeds." Management believes some of its investors also evaluate our "core operating performance" as a means of evaluating our performance in the ordinary, ongoing, and customary course of our operations. Management excludes the amortization of acquired intangible assets, which primarily represents a non-cash expense of technology and/or customer relationships already developed, to provide a supplemental way for investors to compare the Company's operations pre-acquisition to those post-acquisition and to those of our competitors that have pursued internal growth strategies. Stock-based compensation expense has been excluded because it is a non-cash expense and relies on valuations based on future conditions and events, such as the market price of 8x8 common stock, that are difficult to predict and/or largely not within the control of management. The related employer payroll taxes for stock-based compensation are excluded since they are incurred only due to the associated stock-based compensation expense. Acquisition and integration expenses consist of external and incremental costs resulting directly from merger and acquisition and strategic investment activities such as legal and other professional services, due diligence, integration, and other closing costs, which are costs that vary significantly in amount and timing. Legal and regulatory costs include litigation and other professional services, as well as certain tax and regulatory liabilities. Severance, transition and contract exit costs include employee termination benefits, executive severance agreements, and cancellation of certain contracts and lease impairments. Debt amortization expenses relate to the non-cash accretion of the debt discount.

**8x8, Inc.**

Media:

PR@8x8.com

Investor Relations:

Investor.relations@8x8.com

------

**8x8, INC.**

**CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS)**

(Unaudited, in thousands, except per share amounts)

---

| | | |
|:---|:---|:---|
| | **Three Months Ended June 30,** | **Three Months Ended June 30,** |
| | **2025** | **2024** |
| Service revenue | $176308 | $172801 |
| Other revenue | 5053 | 5346 |
| &nbsp;&nbsp;&nbsp;&nbsp;Total revenue | 181361 | 178147 |
| Cost of service revenue | 53822 | 49496 |
| Cost of other revenue | 7099 | 7691 |
| &nbsp;&nbsp;&nbsp;&nbsp;Total cost of revenue | 60921 | 57187 |
| Gross profit | 120440 | 120960 |
| Operating expenses: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Research and development | 28364 | 32137 |
| &nbsp;&nbsp;&nbsp;&nbsp;Sales and marketing | 68184 | 67106 |
| &nbsp;&nbsp;&nbsp;&nbsp;General and administrative | 23327 | 23091 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total operating expenses | 119875 | 122334 |
| Income (loss) from operations | 565 | (1374) |
| &nbsp;&nbsp;&nbsp;&nbsp;Interest expense | (3968) | (9956) |
| &nbsp;&nbsp;&nbsp;&nbsp;Other income (expense), net | 364 | 1716 |
| Loss before provision for income taxes | (3039) | (9614) |
| &nbsp;&nbsp;&nbsp;&nbsp;Provision for income taxes | 1276 | 676 |
| Net loss | $(4315) | $(10290) |
| **Net loss per share:** |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Basic and diluted | $(0.03) | $(0.08) |
| Weighted average number of shares: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Basic and diluted | 134809 | 125999 |
| **Comprehensive income (loss)** |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Net loss | $(4315) | $(10290) |
| &nbsp;&nbsp;&nbsp;&nbsp;Unrealized loss on investments in securities |  | (5) |
| &nbsp;&nbsp;&nbsp;&nbsp;Foreign currency translation adjustment | 6258 | (354) |
| Comprehensive income (loss) | $1943 | $(10649) |

---

------

**8x8, INC.**

**CONDENSED CONSOLIDATED BALANCE SHEETS**

(Unaudited, in thousands, except per share amounts)

---

| | | |
|:---|:---|:---|
| | **June 30, 2025** | **March 31, 2025** |
| **ASSETS** | | |
| Current assets: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Cash and cash equivalents | $81315 | $88050 |
| &nbsp;&nbsp;&nbsp;&nbsp;Restricted cash | 105 | 462 |
| &nbsp;&nbsp;&nbsp;&nbsp;Accounts receivable, net | 60514 | 49680 |
| &nbsp;&nbsp;&nbsp;&nbsp;Deferred contract acquisition costs | 29679 | 30935 |
| &nbsp;&nbsp;&nbsp;&nbsp;Other current assets | 36367 | 34739 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total current assets | 207980 | 203866 |
| Property and equipment, net | 47972 | 47919 |
| Operating lease, right-of-use assets | 32260 | 33508 |
| Intangible assets, net | 64474 | 67949 |
| Goodwill | 274476 | 271530 |
| Restricted cash, non-current | 812 | 812 |
| Deferred contract acquisition costs, non-current | 42197 | 44239 |
| Other assets, non-current | 14177 | 13354 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**Total assets** | $684348 | $683177 |
| **LIABILITIES AND STOCKHOLDERS' EQUITY** |  |  |
| Current liabilities: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Accounts payable | $42890 | $45773 |
| &nbsp;&nbsp;&nbsp;&nbsp;Accrued and other liabilities | 73768 | 63025 |
| &nbsp;&nbsp;&nbsp;&nbsp;Operating lease liabilities | 11003 | 11102 |
| &nbsp;&nbsp;&nbsp;&nbsp;Deferred revenue | 42130 | 37751 |
| &nbsp;&nbsp;&nbsp;&nbsp;Term loan, current | 6648 | 11593 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total current liabilities | 176439 | 169244 |
| Operating lease liabilities, non-current | 47010 | 49196 |
| Deferred revenue, non-current | 645 | 706 |
| Convertible senior notes, non-current | 199039 | 198790 |
| Term loan | 129695 | 139581 |
| Other liabilities, non-current | 3330 | 3456 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**Total liabilities** | 556158 | 560973 |
| Stockholders' equity: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Preferred stock: $0.001 par value, 5,000 shares authorized, none issued and<br>outstanding as of June 30, 2025 and March 31, 2025 |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Common stock: $0.001 par value, 300,000 shares authorized, 135,747 shares and 134,355 shares issued and outstanding as of June 30, 2025 and March 31, 2025, respectively | 136 | 134 |
| &nbsp;&nbsp;&nbsp;&nbsp;Additional paid-in capital | 1022943 | 1018902 |
| &nbsp;&nbsp;&nbsp;&nbsp;Accumulated other comprehensive loss | (2853) | (9111) |
| &nbsp;&nbsp;&nbsp;&nbsp;Accumulated deficit | (892036) | (887721) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total stockholders' equity | 128190 | 122204 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**Total liabilities and stockholders' equity** | $684348 | $683177 |

---

------

**8x8, INC.**

**CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS**

(Unaudited, in thousands)

---

| | | |
|:---|:---|:---|
| | **Three Months Ended June 30,** | **Three Months Ended June 30,** |
| | **2025** | **2024** |
| **Cash flows from operating activities:** |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Net loss | $(4315) | $(10290) |
| &nbsp;&nbsp;&nbsp;&nbsp;Adjustments to reconcile net loss to net cash provided by operating activities: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Depreciation | 1690 | 1908 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Amortization of intangible assets | 3501 | 5099 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Amortization of capitalized internal-use software costs | 2673 | 3758 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Amortization of debt discount and issuance costs | 336 | 1062 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Amortization of deferred contract acquisition costs | 8956 | 9838 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Allowance for credit losses | 290 | 334 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Operating lease expense, net of accretion | 2854 | 3165 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Stock-based compensation expense | 6352 | 12801 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Loss on debt extinguishment | 81 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Gain on remeasurement of warrants | (209) | (1747) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Other | (368) | 581 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Changes in assets and liabilities: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Accounts receivable, net | (9503) | (732) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deferred contract acquisition costs | (4471) | (4803) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Other current and non-current assets | (2997) | (658) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Accounts payable and accruals | 3347 | (1413) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deferred revenue | 3656 | (755) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**Net cash provided by operating activities** | 11873 | 18148 |
| **Cash flows from investing activities:** |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Purchases of property and equipment | (377) | (382) |
| &nbsp;&nbsp;&nbsp;&nbsp;Capitalized internal-use software costs | (4039) | (3025) |
| &nbsp;&nbsp;&nbsp;&nbsp;Purchase of cost investment |  | (771) |
| &nbsp;&nbsp;&nbsp;&nbsp;Maturities of investments |  | 1048 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**Net cash used in investing activities** | (4416) | (3130) |
| **Cash flows from financing activities:** |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Payments for repurchases of common stock | (1848) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Repayment of principal on term loan | (15000) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Other financing activities | (489) | (352) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**Net cash used in financing activities** | (17337) | (352) |
| Effect of exchange rate changes on cash | 2788 | (164) |
| Net increase (decrease) in cash and cash equivalents | (7092) | 14502 |
| Cash, cash equivalents and restricted cash, beginning of year | 89324 | 116723 |
| **Cash, cash equivalents and restricted cash, end of period** | $82232 | $131225 |
| Supplemental disclosures of cash flow information: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Interest paid | $2567 | $6707 |
| &nbsp;&nbsp;&nbsp;&nbsp;Income taxes paid | $574 | $479 |
| &nbsp;&nbsp;&nbsp;&nbsp;Payables and accruals for property and equipment | $21 | $3574 |

---

------

**8x8, INC.**

**RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES**

(Unaudited, in thousands, except per share amounts)

---

| | | | | |
|:---|:---|:---|:---|:---|
| | **Three Months Ended June 30,** | **Three Months Ended June 30,** | **Three Months Ended June 30,** | **Three Months Ended June 30,** |
| | **2025** | **2025** | **2024** | **2024** |
| **Cost of Revenue:** |  |  |  |  |
| &nbsp;&nbsp;&nbsp;GAAP cost of service revenue (as a percentage of service revenue) | $53822 | 30.5% | $49496 | 28.6% |
| &nbsp;&nbsp;&nbsp;&nbsp;Amortization of acquired intangible assets | (507) |  | (2117) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Stock-based compensation expense and related employer payroll taxes | (582) |  | (1608) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Severance, transition and contract exit costs | (944) |  | (522) |  |
| &nbsp;&nbsp;&nbsp;Non-GAAP cost of service revenue (as a percentage of service revenue) | $51789 | 29.4% | $45249 | 26.2% |
| &nbsp;&nbsp;&nbsp;GAAP service revenue margin (as a percentage of service revenue) | $122486 | 69.5% | $123305 | 71.4% |
| &nbsp;&nbsp;&nbsp;Non-GAAP service revenue margin (as a percentage of service revenue) | $124519 | 70.6% | $127552 | 73.8% |
| &nbsp;&nbsp;&nbsp;GAAP cost of other revenue (as a percentage of other revenue) | $7099 | 140.5% | $7691 | 143.9% |
| &nbsp;&nbsp;&nbsp;&nbsp;Stock-based compensation expense and related employer payroll taxes | (147) |  | (419) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Severance, transition and contract exit costs | (353) |  | (100) |  |
| &nbsp;&nbsp;&nbsp;Non-GAAP cost of other revenue (as a percentage of other revenue) | $6599 | 130.6% | $7172 | 134.2% |
| &nbsp;&nbsp;&nbsp;GAAP other revenue margin (as a percentage of other revenue) | $(2046) | (40.5)% | $(2345) | (43.9)% |
| &nbsp;&nbsp;&nbsp;Non-GAAP other revenue margin (as a percentage of other revenue) | $(1546) | (30.6)% | $(1826) | (34.2)% |
| &nbsp;&nbsp;&nbsp;GAAP gross margin (as a percentage of total revenue) | $120440 | 66.4% | $120960 | 67.9% |
| &nbsp;&nbsp;&nbsp;Non-GAAP gross margin (as a percentage of total revenue) | $122973 | 67.8% | $125726 | 70.6% |
| **Operating Profit (Loss):** |  |  |  |  |
| &nbsp;&nbsp;&nbsp;GAAP income (loss) from operations (as a percentage of total revenue) | $565 | 0.3% | $(1374) | (0.8)% |
| &nbsp;&nbsp;&nbsp;&nbsp;Amortization of acquired intangible assets | 3501 |  | 5099 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Stock-based compensation expense and related employer payroll taxes | 6909 |  | 13593 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Acquisition and integration costs |  |  | 123 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Legal and regulatory costs<sup>(1)</sup> | 835 |  | 548 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Severance, transition and contract exit costs | 4523 |  | 2121 |  |
| &nbsp;&nbsp;&nbsp;Non-GAAP operating profit (as a percentage of total revenue) | $16333 | 9.0% | $20110 | 11.3% |

---

------

---

| | | | | |
|:---|:---|:---|:---|:---|
| | **Three Months Ended June 30,** | **Three Months Ended June 30,** | **Three Months Ended June 30,** | **Three Months Ended June 30,** |
| | **2025** | **2025** | **2024** | **2024** |
| **Net Income (Loss):** |  |  |  |  |
| &nbsp;&nbsp;&nbsp;GAAP net loss (as a percentage of total revenue) | $(4315) | (2.4)% | $(10290) | (5.8)% |
| &nbsp;&nbsp;&nbsp;&nbsp;Amortization of acquired intangible assets | 3501 |  | 5099 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Stock-based compensation expense and related employer payroll taxes | 6909 |  | 13593 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Acquisition and integration costs |  |  | 123 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Legal and regulatory costs | 835 |  | 548 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Severance, transition and contract exit costs | 4523 |  | 2121 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Amortization of debt discount and issuance cost | 336 |  | 1062 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Loss on debt extinguishment | 81 |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Gain on warrants remeasurement | (209) |  | (1747) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Other<sup>(1)</sup> | (926) |  | (116) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Income tax expense effects, net <sup>(2)</sup> |  |  |  |  |
| &nbsp;&nbsp;&nbsp;Non-GAAP net income (as a percentage of total revenue) | $10735 | 5.9% | $10393 | 5.8% |
| &nbsp;&nbsp;&nbsp;&nbsp;Interest expense<sup>(3)</sup> | 4558 |  | 8894 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Provision for income taxes | 1276 |  | 676 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Depreciation | 1690 |  | 1908 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Amortization of capitalized internal-use software costs | 2673 |  | 3758 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Other income (expense), net | (236) |  | 147 |  |
| &nbsp;&nbsp;&nbsp;Adjusted EBITDA (as a percentage of total revenue) | $20696 | 11.4% | $25776 | 14.5% |
| &nbsp;&nbsp;&nbsp;Shares used in computing net income (loss) per share amounts: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Basic | 134809 |  | 125999 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Diluted | 138569 |  | 127433 |  |
| &nbsp;&nbsp;&nbsp;GAAP net loss per share - Basic | $(0.03) |  | $(0.08) |  |
| &nbsp;&nbsp;&nbsp;GAAP net loss per share - Diluted | $(0.03) |  | $(0.08) |  |
| &nbsp;&nbsp;&nbsp;Non-GAAP net income per share - Basic | $0.08 |  | $0.08 |  |
| &nbsp;&nbsp;&nbsp;Non-GAAP net income per share - Diluted | $0.08 |  | $0.08 |  |

---

*(1)Amount includes capitalized interest related to property, plant and equipment from general borrowing costs during the three months ended June 30, 2025.*

*(2)Non-GAAP adjustments do not have a material impact on our federal income tax provision due to past non-GAAP losses.*

*(3)Amounts represent contractual interest expense related to our outstanding debt and does not include capitalized interest and amortization of debt discount and issuance costs.*

## Exhibit 99.2

![](fy26_xex992xshareholderl001.jpg)

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Dear 8x8 Stockholders, This quarter marked a big milestone. In Q1 2026, we returned to year-over-year growth for the first time in nine quarters. We exceeded the midpoint of our service revenue guidance by more than $3 million. That growth was fueled by strong demand for our CPaaS API solutions, continued momentum in platform adoption, and a steady shift toward usage-based consumption models, plus a small tailwind from FX. Additionally, the revenue headwinds from the transition of former Fuze customers to 8x8's modern platform are starting to recede. Evolving CX Market Enterprises are shifting away from fixed seat licenses and toward usage-based, intelligent platforms. They are prioritizing solutions that are flexible, AI-enabled, and easy to integrate across their stack. We believe 8x8 is aligned with this market evolution. Metrigy's research really tells the story: ● Over 50% of CX leaders now prefer consumption-based pricing. ● Average handle time in live contact center calls is increasing because automation is deflecting simpler requests, allowing agents to focus on higher-value conversations like upsells and account reviews. ● More than 50% of companies are using multiple AI tools, and over 70% expect to expand that use in the coming year. ● Despite macro-economic pressures, only 17% of enterprises plan to reduce customer engagement budgets. 8x8 1Q F26 1

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![](fy26_xex992xshareholderl002.jpg)

&nbsp;&nbsp;&nbsp;&nbsp;It is clear the contact center is undergoing a foundational shift from cost center to customer experience engine. As enterprises embrace intelligent engagement models that combine AI-driven self service with seamless human interaction, they are learning to balance scale and efficiency with trust and empathy. Forward-looking organizations see the contact center not just as a place to reduce costs, but as a strategic lever for improving satisfaction, increasing retention, and driving upsell. In doing so, they're redefining success, not by savings alone, but by the value delivered in every customer interaction. This is a massive shift for the industry. But change at this scale doesn't happen quietly. Legacy vendors are responding with aggressive pricing and long-term lock-ins, trying to slow the pace of change and protect their installed base. That resistance introduces complexity, even when the direction of travel is clear. Customer Focused, Future-aligned For 8x8, the opportunity is significant and we are already aligning with where the market is headed. Organizations are rethinking how they build customer engagement, favoring platforms that are composable, intelligent, and adaptable. Our portfolio is purpose-built for this shift. At the core is our tightly integrated UCaaS and CCaaS platform, which continues to lead through innovation. It provides customers with the best of both worlds: a proven, award-winning foundation and the flexibility to tailor solutions to their needs without locking into a single vendor or rigid architecture. This adaptability is especially critical as the pace of change accelerates with AI. At the same time, our CPaaS API solutions are expanding rapidly directly in response to these evolving customer expectations. As more organizations look to embed programmable voice, video, messaging, authentication, and AI-driven workflows into their own applications and ecosystems, CPaaS is enabling that flexibility and scale. This trend is reshaping our revenue mix toward higher-growth offerings with different financial dynamics, specifically, lower gross margins in the near term. But it's a deliberate and strategic tradeoff that allows us to scale faster, deliver more value to customers, and strengthen our long-term position. And that position starts with voice. There's a perception that voice is in decline,but we see the opposite. It has always been the fastest, most trusted way to resolve complex issues and build relationships. And now, with AI transforming customer experience, high-fidelity voice is more essential than ever. It's the primary way people communicate,whether with human agents or AI-powered systems, and it has to be crystal clear, intelligent, multilingual, and seamlessly integrated with digital agents to deliver real value. That's why our world-class voice infrastructure, shaped by decades of expertise, global scale, and real-time precision, is such a strategic asset. Let's talk about how we're delivering on that today. In Q1, consumption-based revenue, which is primarily generated by our CPaaS API solutions, but also by usage related to our UCaaS and CCaaS subscriptions, grew more than 30% year-over-year. But it wasn't just about volume. We saw growth from new use cases, new channels, and more diverse engagement models. We're moving beyond SMS into programmable voice, alerts, authentication, and AI-driven workflows. And we're seeing real customer success stories: ● A UK-based utility added video and messaging to their contact center using our CPaaS APIs to reduce on-site troubleshooting visits by 40%. That freed up their engineers to focus on more strategic work and saved them a meaningful amount of money. ● A Melbourne-based leader in hospitality technology started with a simple SMS implementation back in 2023. Today, they've expanded to include WhatsApp, Viber, programmable voice, authentication, and our identity platform through Descope. This is the power of our land-and-expand strategy. 1Q Fiscal 2026 2

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![](fy26_xex992xshareholderl003.jpg)

&nbsp;&nbsp;&nbsp;&nbsp;● A Fortune 500 US specialty retailer is running an RCS pilot integrated out of the box with 8x8 Contact Centre. Initial use cases include order & delivery updates and appointment reminders, with suggested replies, SMS fallback, and seamless agent handoff aimed at improving CSAT. We're also continuing to see strength in Microsoft Teams environments. Sales of 8x8 Voice for Teams licenses grew more than 30% year-over-year again this quarter. We're now recognized as a top-5 Operator Connect partner worldwide by country reach, which gives us strong visibility in that ecosystem. Here's a great example of what that looks like in practice: a professional membership organization in the UK, supporting thousands of engineers and technologists, needed to unify voice, contact center, and CRM within Microsoft Teams. With 8x8, they brought it all together into a single experience, streamlining agent workflows and improving service response times. Innovation and Go-to-Market Drives Momentum And these wins aren't isolated. The momentum is clear: ● Adoption of our Intelligent Customer Assistant rose 75% year-over-year. ● Voice AI interactions grew more than 7x year-over-year, representing more than three quarters of all AI interactions in the quarter. ● 8x8 communication API messaging interactions, such as WhatsApp, RCS, Viber, Zalo, and LINE, increased more than 200% year-over-year and more than 50% quarter-over-quarter. We're innovating rapidly, but more importantly, our customers are scaling with us. Let's shift gears a bit and talk about go-to-market. We're evolving how we show up. We've moved from SKU-based selling to outcome-based selling. We lead with solutions,such as 8x8 Ballot It!, our government voting information solution, Enhanced Security using 2FA, After Sale Assist and our automated self-service for Retailers, not a features list. And we're investing in Customer Success. We know customers with active CSMs have higher NPS scores and gross retention above 90%. That's why we're doubling down on high-touch support and AI-powered tools that help our customers unlock more value from the platform. We're also improving how we qualify and target accounts, focusing on those where our platform has the clearest fit and long-term upside. And this approach is working: ● We closed our first-ever 7-product customer. ● Revenue from customers using 3 or more products now accounts for about one-third of our annual revenue. ● Every single one of the top 10 new logo wins this quarter included multiple solutions. One example that really illustrates this evolution: a public university in the western U.S. ran an RFP for Contact Center with more than 15 vendors, including all the major players. Instead of a generic pitch, we built interactive proposals, used AI to personalize use cases for each department that aligned our solutions directly to their goals. They selected 8x8 for their contact center and told us our customer-first approach sealed the deal. 1Q Fiscal 2026 3

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![](fy26_xex992xshareholderl004.jpg)

&nbsp;&nbsp;&nbsp;&nbsp;Another example: a global electrical systems manufacturer had been running a hybrid setup of unified communications with us and contact center with another provider. But over time, friction around analytics and reporting led them to standardize on 8x8 across the board. They needed to simplify operations and support their M&A strategy with a consistent, scalable platform and we delivered. Our channel partners continue to be a force multiplier as we make this transformation. Our largest UK-based partner increased bookings by more than 100% this quarter. That was the result of closer collaboration, co-selling from day one, and better alignment with our platform strategy. Looking Forward As we look ahead, our product roadmap is focused on continuing to enhance our platform with features and capabilities that add value and improve customer outcomes. That includes AI-enabled tools, but it also includes ongoing work to make the platform easier to use with a modern, intuitive interface; advanced data analytics that give our customers real-time visibility and actionable insights; and orchestration across bots, agents, and CX tools to create seamless experiences. We are investing in both internally developed innovations and deeper native integrations with technology partners from our ecosystem. Key areas of focus include predictive customer journey orchestration, real-time sentiment analysis with automated escalation, AI orchestration using internal and external tools, and AI summarization across the entire platform.These innovations will help differentiate our platform in competitive evaluations, but more importantly, they are grounded in real customer needs. We're also expanding internationally with a focus on distributed businesses like retail and regulated industries like healthcare and government where our compliance posture, self-service capabilities, and global infrastructure present real advantages. And, on a final note, we're wrapping up a key chapter in our transformation. We remain on track to fully sunset the Fuze platform by fiscal year-end as we upgrade customers to the 8x8 platform. These customers gain the benefits of a modern business communications platform designed for the era of AI. For 8x8, this will eliminate complexity, unlock margin leverage, and free up resources to focus on growth. The bottom line: The foundations are strong, the strategy is clear, and execution is accelerating. And with our foundational expertise in voice, a capability many underestimate, we have a lasting edge as customer engagement enters a smarter, more connected era. To the 8x8 team: your resilience is what made this return to growth possible. To our customers and partners: thank you for the trust and collaboration that guide us every day. And to our stockholders: thank you for believing in our long-term vision. Sincerely, Samuel C. Wilson Chief Executive Officer 1Q Fiscal 2026 4

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![](fy26_xex992xshareholderl005.jpg)

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Financial Highlights 8x8 delivered solid first-quarter results, demonstrating the resilience of its financial model, the strength of its platform strategy, and continued operational discipline in a dynamic macroeconomic and competitive environment. Service revenue and total revenue increased year-over-year for the first time in 9 quarters as we began to realize the benefits of our investments in innovation and the transformation of our go-to-market strategies. Revenue & Business Performance ● Total Revenue reached $181.4 million, near the high end of guidance, driven by strong execution across the business. ● Service Revenue came in at $176.3 million, above the high end of guidance and up 2% year-over-year. ○ Excluding revenue from former Fuze customers, service revenue grew just over 5% year-over-year, marking the third consecutive quarter of acceleration. ● Platform usage revenue continued to expand rapidly, and represented approximately 17% of total service revenue, up from 12% in Q1 last year. This reflects growing customer demand for programmable, usage-based solutions and aligns with the broader market shift toward composable, AI-driven engagement models. Profitability & Margin ● GAAP Gross Margin was 66.4%. Non-GAAP Gross Margin of 67.8% and reflected a higher mix of usage-based platform revenue, primarily CPaaS APIs but also including usage revenue related to our UCaaS and CCaaS platform. ● GAAP Operating Income of $0.6 million, or 0.3% of revenue, was positive for the fourth consecutive quarter, signaling continued progress toward sustainable GAAP profitability. ● Non-GAAP Income of $16.3 million, or 9.0% of revenue, was within our guidance range. ● GAAP net loss per share (basic) was $.03. Non-GAAP earnings per share (diluted) was $.08.

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&nbsp;&nbsp;&nbsp;&nbsp;Operating Cash Flow & Capital Allocation ● Cash Flow from Operations exceeded $11 million, marking the 18th consecutive quarter of positive cash flow. ● Ended the quarter with $82.2 million in cash, cash equivalents, and restricted cash. ● The ending balance reflected: ○ A $15 million debt prepayment in Q1 (followed by an additional $10 million post-quarter-end). ○ Repurchase of 1 million shares of common stock in open market transactions for an aggregate purchase price of $1.8 million Balance Sheet & Debt Management ● Amended the term loan agreement post-quarter and prepaid an additional $10 million. The Amendment modifies, among other things, the requirements to meet certain financial ratio tests in connection with permitted acquisitions and an adjustment to maintain the existing consolidated total net leverage ratio (a measure of total debt relative to Adjusted Cash EBITDA) at its current level for the duration of the 2024 Credit Agreement. While the Company has no acquisitions pending, the added flexibility positions it to respond efficiently should opportunities arise. The Amendment reflects the Company's continued commitment to financial discipline as it executes on long-term growth priorities and shareholder return initiatives. ● Including the additional post-quarter $10 million pre-payment made with the Amendment, total debt outstanding has declined by $219 million (or ~40%) since the August 2022 peak of $548 million. ● Stockholders equity increased to $128.2 million, up 23% from the end of Q1 2025. Q2'26 and Updated Fiscal Year 2026 Guidance Management provides expected ranges for total revenue, service revenue, non-GAAP operating margin, non-GAAP net income per share, diluted, and cash flow from operations based on its evaluation of the current business environment. The Company emphasizes that these expectations are subject to various important cautionary factors referenced in the section entitled "Forward-Looking Statements" below. ● Q2 FY26: ○ Service Revenue: $170M–$175M ○ Total Revenue: $175M–$180M ○ Non-GAAP Gross Margin: 66%–68% ○ Non-GAAP Operating Margin: 8.0%–9.0% ○ Interest Expense: ~$4.4M ○ Cash Interest Paid: ~$6.4M ○ Non-GAAP Net Income per Share, diluted: $0.06–$0.08, based on a fully-diluted weighted average share count of ~142M shares ○ Cash Flow from Operations: $3M–$5M 1Q Fiscal 2026

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&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;● Full-Year FY26: ○ Service Revenue: $685M–$700M ○ Total Revenue: $706M–$720M ○ Non-GAAP Gross Margin: 66%–68% ○ Non-GAAP Operating Margin: 8.5%– 9.5% ○ Non-GAAP Net Income per Share, diluted: $0.29–$0.33, based on a fully-diluted weighted average share count of ~143M shares ○ Cash Flow from Operations: $35M–$45M Forward-Looking Statements: This news release contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 and Section 21E of the Securities Exchange Act of 1934. Any statements that are not statements of historical fact may be deemed to be forward-looking statements. For example, words such as "may," "will," "should," "estimates," "predicts," "potential," "continue," "strategy," "believes," "anticipates," "plans," "expects," "intends," and similar expressions are intended to identify forward-looking statements. These forward-looking statements include, but are not limited to: changing industry trends; market opportunities; our ability to leverage our existing voice infrastructure;the potential success and impact of our investments in artificial intelligence technologies; our ability to successfully upgrade former Fuze, Inc. customers to our 8x8 platform; our strategic transformation initiatives; our ability to drive increased platform and multi-product adoption; our ability to increase profitability and cash flow; our position in the market and pace of our innovation; the success of our go-to-market engine; our ability to enhance shareholder value; and our financial outlook, revenue growth, and profitability, including whether we will achieve sustainable growth and profitability. You should not place undue reliance on such forward-looking statements. Actual results could differ materially from those projected in forward-looking statements depending on a variety of factors, including, but not limited to: customer adoption and demand for our products may be lower than we anticipate; the impact of economic downturns on us and our customers; ongoing volatility and conflict in the political environment; general inflationary pressures; competitive dynamics of the cloud communication and collaboration markets, including voice, contact center, video, messaging, and communication application programming interfaces, as well as our competitors' use of AI, in which we compete, may change in ways we are not anticipating; third parties may assert ownership rights in our IP, which may limit or prevent our continued use of the core technologies behind our solutions; our customer churn rate may be higher than we anticipate; and our investments in marketing, channel and value-added resellers, new products, and our acquisition of Fuze, Inc. may not result in meeting our revenue or operating margin targets we forecast in our guidance, for a particular quarter or for the full fiscal year. Our increased emphasis on profitability and cash flow generation may not be successful; and the reduction in our total costs as a percentage of revenue may negatively impact our revenue and our business in ways we do not anticipate and may not achieve the desired outcome. For a discussion of such risks and uncertainties, which could cause actual results to differ from those contained in the forward-looking statements, see "Risk Factors" in the Company's reports on Forms 10-K and 10-Q, as well as other reports that 8x8, Inc. files from time to time with the Securities and Exchange Commission. All forward-looking statements are qualified in their entirety by this cautionary statement, and 8x8, Inc. undertakes no obligation to update publicly any forward-looking statement for any reason, except as required by law, even as new information becomes available or other events occur in the future. 1Q Fiscal 2026

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&nbsp;&nbsp;&nbsp;&nbsp;Explanation of GAAP to Non-GAAP Reconciliation Non-GAAP Service Revenue Gross Margin, Other Revenue Gross Margin, and Total Revenue Gross Margin Non-GAAP Service Revenue Gross Profit and Margin as a percentage of Service Revenue and Non-GAAP Other Revenue Gross Profit and Margin as a percentage of Other Revenue are computed as Service Revenue less Non-GAAP Cost of Service Revenue divided by Service Revenue and Other Revenue less Non-GAAP Cost of Other Revenue divided by Other Revenue, respectively. Non-GAAP Total Revenue Gross Profit and Margin as a percentage of Total Revenue is computed as Total Revenue less Non-GAAP Cost of Service Revenue and Non-GAAP Cost of Other Revenue divided by Total Revenue. Management believes the Company's investors benefit from understanding these adjustments and from an alternative view of the Company's Cost of Service Revenue and Cost of Other Revenue, as well as the Company's Service, Other and Total Revenue Gross Margin performance compared to prior periods and trends. Non-GAAP Operating Profit and Non-GAAP Operating Margin Non-GAAP Operating Profit excludes: amortization of acquired intangible assets, stock-based compensation expense and related employer payroll taxes, acquisition and integration expenses, certain legal and regulatory costs, certain severance, transition and contract exit costs, and impairment of long-lived assets from Operating Profit (Loss). Non-GAAP Operating Margin is Non-GAAP Operating Profit divided by Revenue. Management believes that these exclusions provide investors with a supplemental view of the Company's ongoing operating performance. 1Q Fiscal 2026

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&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1Q Fiscal 2026

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## Exhibit 99.3

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&nbsp;&nbsp;&nbsp;&nbsp;reliable connectivity, accelerated deployment, and simplified management – enhancing efficiency for Microsoft Teams Phone administrators. 8x8 Smart Assist + Conversation Intelligence: 8x8 Smart Assist, combined with conversation intelligence, analyzes 100% of customer interactions in the contact center – past and present – to deliver real-time AI guidance that helps agents reduce churn, increase conversions, and stay compliant. Built-in sentiment and intent analysis empowers leaders to scale coaching and quality assurance without adding headcount. Native Viber Messaging in 8x8 Contact Center: 8x8 enables agents to connect with millions of customers on Viber using the same tools they rely on for voice, chat, and email. With full CRM context, media sharing, and smart routing, teams can deliver seamless, connected experiences – all within a single workspace. 8x8 Social Connect: With 8x8 Social Connect, teams can monitor and triage high-intent posts across social platforms, then seamlessly transition conversations to private channels like Rich Communication Services (RCS) or WhatsApp. Agents can share product details, resolve issues, or complete sales using embedded 8x8 Secure Pay links – turning engagement into measurable results. Self-Service, PCI-Compliant Payments: 8x8 Secure Pay expanded coverage now enables secure, automated payments through virtual agents and IVRs. Customers receive secure links via SMS or email to complete transactions using Apple Pay, Google Pay, or credit cards. It's seamless, scalable collection – without tying up agents and minimizing compliance risk. 8x8 Intelligent Customer Assistant Knowledge AI + xApps: 8x8 Intelligent Customer Assistant Knowledge AI transforms static content – PDFs, web pages, training files – into dynamic, AI-powered self-service. With 8x8 Intelligent Customer Assistant xApps, customers can input complex data digitally and transition back to voice without losing context. The result: fast, flexible, and personalized experiences at scale. Digital Channel Support for 8x8 Engage: 8x8 Engage now includes built-in support for SMS, WhatsApp, Rich Communication Services (RCS), webchat, and Facebook Messenger – unifying voice and digital channels in one intuitive workspace, purposefully designed for modern customer-facing teams who need fast, flexible internal collaboration and customer engagement on-the-go. JourneyAPI: JourneyAPI lets customers track every leg of a customer interaction—across transfers, queues, and teams—by pulling related calls into a single API view. Customers can easily trace the full journey, assess service quality, and access unified performance metrics programmatically. CRM Integration Profiles: With CRM Integration Profiles, admins can customize workflows across Salesforce, Microsoft Dynamics, Zendesk, NetSuite, and Zoho by team, department, or region – no code, no pro services required. The result: streamlined operations, faster onboarding, and experiences that flex to fit every customer. Smarter Summaries, Now in the Right Language: AI-powered chat summarization now automatically detects the conversation's language and applies the appropriate linguistic model, delivering clearer, more accurate summaries for multilingual teams. Keyword Filtering to Safeguard SMS Compliance: To help avoid 10DLC violations, outbound SMS from the 8x8 Work App is now screened for restricted terms. Messages are blocked before carrier submission, with user prompts to edit and resend—minimizing compliance risks and protecting deliverability. Support for New Devices and Accessories: Expanded portfolio for device choice and flexibility with Grandstream and Yealink devices, and Jabra accessories. Technology Partner Ecosystem Expansion Our expanding ecosystem of technology partners is a key point of differentiation, enabling us to deliver more value to customers while staying nimble in a rapidly evolving market. Rather than relying on a closed, single-vendor model, we integrate seamlessly with best-in-class solutions across AI, security, analytics, and workforce 1Q Fiscal 2026 2

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&nbsp;&nbsp;&nbsp;&nbsp;management. This openness allows us to tailor deployments to customer needs—faster and with greater flexibility—while future-proofing their investments. As AI continues to reshape customer engagement, our ecosystem approach empowers us to innovate at speed, scale with confidence, and meet our customers wherever they are on their transformation journey. Meltwater Social Listening for 8x8 Contact Center: 8x8 Agent Workspace integrates Meltwater social listening to monitor, filter, and route content from platforms like Instagram, LinkedIn, and X – all within the agent's existing workspace. Via our deep integration, any social @mentions can now join 8x8 Contact Center queues thus completing our omnichannel story. MNET CoreAccess+ for Financial Services: 8x8's MNET CoreAccess+ connects contact centers directly to systems like Jack Henry and Fiserv. Bots, IVRs, and agents can access real-time data, authenticate users securely, and deliver contextual service – all purpose-built to meet the high standards of banks and credit unions. Recognition and Awards ● Named Best CPaaS Platform by CX Today for secure, composable, AI-powered customer engagement solutions. ● Recognized as a Strong Performer in The Forrester Wave™: Unified-Communications-As-A-Service Platforms, Q3 2025 report. ● Received TrustRadius Top Rated Awards for Unified Communications as a Service and Contact Center as a Service. ● Won Silver in the User Experience (UX) - Product UX category of the New York Product Design Awards for 8x8 Supervisor Workspace. ● Sole CCaaS provider recognized in Newsweek's 2025 Global Most Loved Workplaces and ranked at #69. Q1 2026 Press Releases 8x8® Announces JourneyIQ to Deliver Integrated AI-powered Customer Journey Intelligence Across the Organization Apr 02, 2025 8x8 Engage™ Enables All Customer-facing Teams to Deliver Superior CX on Digital Channels Apr 02, 2025 New 8x8® AI Orchestrator Creates Seamless Decision Flows Between AI Bots to Deliver Frictionless Customer Experiences Apr 02, 2025 8x8® Contact Center Adds RCS Business Messaging Support to Transform Customer Engagement Through Interactive, Hyper-Personalized Two-Way Communication Apr 02, 2025 8x8 Unveils New Innovations to Boost Customer, Employee Engagement Across its CX Platform April 29, 2025 8x8 Honored as Gold and Silver Stevie® Awards Winner in 2025 American Business Awards® May 06, 2025 8x8 Strengthens Irish Market Presence with Expanded CCMA Ireland Partnership May 13, 2025 UK Public Sector Seeks Unified, Secure AI CX Solutions Amid Budget Constraints and Legacy Tech, Says 8x8 Report May 15, 2025 1Q Fiscal 2026 3

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&nbsp;&nbsp;&nbsp;&nbsp;Experience-Driven Economy Fueling Growth for 8x8's AI-Powered CX Solutions May 21, 2025 8x8 Earns Prestigious SBR International Business Awards Highlighting Leadership in Business Communications for CX May 21, 2025 Creovai Joins 8x8's Elite SoldBy8 Tier, Delivering Measurable Results with Real-Time Agent Guidance May 29, 2025 8x8 Named One of Newsweek's "Most Loved Workplaces" of 2025 Jun 03, 2025 8x8's Commitment to Exceptional CX Drives Industry Recognition Jun 12, 2025 8x8, Inc. Announces Share Repurchase Activity Jun 17, 2025 Consumers Demand Fines for Long Hold Times, 8x8 Survey Finds Jun 19, 2025 8x8 Launches Verif8 to Bring Simpler, Smarter Security to Every Customer Interaction Jun 24, 2025 8X8 More Than Doubles Operator Connect Global Offerings; Now Among Top Five Providers Jun 26, 2025 1Q Fiscal 2026 4

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