# EDGAR Filing Document

**Accession Number:** 0001593538
**File Stem:** 0001193125-26-025024
**Filing Date:** 2026-1
**Character Count:** 106447
**Document Hash:** 1e9ce58ca941bb2232de94f9570ed9db
**Contains OCR:** False
**Source Format:** 

## Filing Content

## Filing Summary
**0001193125-26-025024.hdr.sgml**: 20260128

**ACCESSION NUMBER**: 0001193125-26-025024

**CONFORMED SUBMISSION TYPE**: 8-K

**PUBLIC DOCUMENT COUNT**: 16

**CONFORMED PERIOD OF REPORT**: 20260128

**ITEM INFORMATION**: Results of Operations and Financial Condition

**ITEM INFORMATION**: Financial Statements and Exhibits

**FILED AS OF DATE**: 20260128

**DATE AS OF CHANGE**: 20260127

**FILER**: 

**COMPANY DATA:**
- **COMPANY CONFORMED NAME:** NAVIENT CORP
- **CENTRAL INDEX KEY:** 0001593538
- **STANDARD INDUSTRIAL CLASSIFICATION:** SECURITY BROKERS, DEALERS & FLOTATION COMPANIES [6211]
- **ORGANIZATION NAME:** 02 Finance
- **EIN:** 464054283
- **STATE OF INCORPORATION:** DE
- **FISCAL YEAR END:** 1231

**FILING VALUES:**
- **FORM TYPE:** 8-K
- **SEC ACT:** 1934 Act
- **SEC FILE NUMBER:** 001-36228
- **FILM NUMBER:** 26567387

**BUSINESS ADDRESS:**
- **STREET 1:** 13865 SUNRISE VALLEY DRIVE
- **CITY:** HERNDON
- **STATE:** VA
- **ZIP:** 20171
- **BUSINESS PHONE:** 703-810-3000

**MAIL ADDRESS:**
- **STREET 1:** 13865 SUNRISE VALLEY DRIVE
- **CITY:** HERNDON
- **STATE:** VA
- **ZIP:** 20171

**FORMER COMPANY:**
- **FORMER CONFORMED NAME:** New Corp
- **DATE OF NAME CHANGE:** 20131205

?xml version='1.0' encoding='ASCII'? 8-K

**UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549**

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## FORM 8-K

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**CURRENT REPORT**

**Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934**

**Date of Report (Date of earliest event reported):** January 28, 2026<br>

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Navient Corporation

**(Exact name of Registrant as Specified in Its Charter)**

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---

| | | |
|:---|:---|:---|
| Delaware | 001-36228 | 46-4054283 |
| **(State or Other Jurisdiction<br>of Incorporation)** | **(Commission File Number)** | **(IRS Employer<br>Identification No.)** |
| 13865 Sunrise Valley Drive |  |  |
| Herndon**,** Virginia |  | 20171 |
| **(Address of Principal Executive Offices)** |  | **(Zip Code)** |

---

**Registrant's Telephone Number, Including Area Code:** 302 283-8000<br>

**(Former Name or Former Address, if Changed Since Last Report)**

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Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

☐Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

☐Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

☐Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

☐Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

**Securities registered pursuant to Section 12(b) of the Act:**

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| | | |
|:---|:---|:---|
| **<br>Title of each class** | **Trading<br>Symbol(s)** | **<br>Name of each exchange on which registered** |
| Common stock, par value $.01 per share | NAVI | The Nasdaq Global Market |

---

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§ 230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§ 240.12b-2 of this chapter).

Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

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**ITEM 2.02 RESULTS OF OPERATIONS AND FINANCIAL CONDITION.** 

On January 28, 2026, Navient Corporation (the "Company") issued an informational press release announcing its financial results for the quarter ended December 31, 2025 were available on the "Investor" page of its website located at https://www.Navient.com/investors. Additionally, on January 28, 2026, the Company posted its financial results for the quarter ended December 31, 2025 to its above-referenced web location. A copy of each press release is furnished as Exhibit 99.1 and Exhibit 99.2 hereto.

**ITEM 9.01 FINANCIAL STATEMENTS AND EXHIBITS.** 

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(d) Exhibits

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| | |
|:---|:---|
| Exhibit<br>Number<br>| &nbsp;&nbsp;&nbsp;Description<br>|
| &nbsp;&nbsp;99.1\* | &nbsp;&nbsp;[<u>Press Release, dated January 28, 2026</u>](navi-ex99_1.htm). |
| &nbsp;&nbsp;99.2\* | &nbsp;&nbsp;[<u>Financial Press Release, dated January 28, 2026</u>](navi-ex99_2.htm). |

---

104 &nbsp;&nbsp;&nbsp;&nbsp;Cover Page Interactive Data File (embedded within the Inline XBRL document).

\* Furnished herewith.

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**SIGNATURES** 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

---

| | | |
|:---|:---|:---|
|  | **NAVIENT CORPORATION** | **NAVIENT CORPORATION** |
| Date: January 28, 2026 | By:  | /s/ STEVE HAUBER  |
|  |  | &nbsp;&nbsp;&nbsp;&nbsp;Steve Hauber |
|  |  | &nbsp;&nbsp;&nbsp;&nbsp;Chief Financial Officer |

---

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## Exhibit 99.1

**Exhibit 99.1**

<br> ![img69174783_0.jpg](img69174783_0.jpg)

NEWS RELEASE

For immediate release

**Navient posts fourth quarter 2025 financial results** 

**HERNDON, Va., Jan. 28, 2026** — Navient (Nasdaq: NAVI) today posted its 2025 fourth quarter financial results. Complete financial results are available on the company's website at <u>Navient.com/investors.</u> The materials will also be available on a Form 8-K on the SEC's website at <u>www.sec.gov</u>.

Navient will hold a live audio webcast today, Jan. 28, 2026, at 8 a.m. ET, hosted by David Yowan, president and CEO, and Steve Hauber, CFO.

The webcast will be available on <u>Navient.com/investors</u>. Supplemental financial information and presentation slides used during the call will be available no later than the start time. A replay of the webcast will be available shortly after the event's conclusion.

\* \* \*

**About Navient**

Navient (Nasdaq: NAVI) creates long-term value for customers and investors with responsible lending, flexible refinancing, trusted servicing oversight, and decades of education finance and portfolio management expertise. Through our Earnest business, we help customers confidently achieve financial success through digital financial services. Our employees thrive in a culture of belonging, where they are supported and proud to deliver meaningful outcomes. Learn more on <u>Navient.com</u>.

**Contact:**

Media: Cate Fitzgerald, 703-831-6347, <u>catherine.fitzgerald@navient.com</u> 

Investors: Jen Earyes, 571-592-8582, <u>jen.earyes@navient.com</u> 

\# \# \#

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## Exhibit 99.2

**Exhibit 99.2**

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| | |
|:---|:---|
| ![img70098304_0.jpg](img70098304_0.jpg) | **NAVIENT REPORTS FOURTH-QUARTER**<br> **2025 FINANCIAL RESULTS** |
| <br>![img70098304_1.jpg](img70098304_1.jpg) | <br>![img70098304_1.jpg](img70098304_1.jpg) |

---

**HERNDON, Va., January 28, 2026** — Navient (Nasdaq: NAVI) today released its fourth-quarter 2025 financial results.

---

| | |
|:---|:---|
| **4Q25** <br>&nbsp;&nbsp;&nbsp;&nbsp;**OVERALL** <br>&nbsp;&nbsp;&nbsp;&nbsp;**RESULTS** | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•GAAP net loss of $5 million ($0.06 diluted loss per share). <br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•Core Earnings<sup>(1)</sup> net income of $2 million ($0.02 diluted earnings per share). |
| &nbsp;&nbsp;&nbsp;&nbsp;**4Q25** <br>&nbsp;&nbsp;&nbsp;&nbsp;**SIGNIFICANT**<br>&nbsp;&nbsp;&nbsp;&nbsp;**ITEMS** | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•GAAP and Core Earnings results included:<br>o$43 million provision for loan losses in the Consumer Lending segment. Of the $43 million, $9 million relates to originations with the remaining $34 million ($0.26 diluted loss per share) primarily reflecting our macroeconomic outlook and a response to fourth-quarter delinquency trends within our legacy Private Education Loan portfolio.<br>o$14 million ($0.11 diluted loss per share) of regulatory and restructuring expenses. |
| &nbsp;&nbsp;&nbsp;&nbsp;**2025** <br>&nbsp;&nbsp;&nbsp;&nbsp;**FULL YEAR** <br>&nbsp;&nbsp;&nbsp;&nbsp;**RESULTS**<br>| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•GAAP net loss of $80 million ($0.81 diluted loss per share).<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•Core Earnings<sup>(1)</sup> net loss of $35 million ($0.35 diluted loss per share). |

---

**CEO COMMENTARY** – "Our fourth quarter and full-year performance demonstrates our ability to achieve high-quality loan growth and continue to reduce operating expenses," said David Yowan, president and CEO of Navient. "Investments in capabilities at Earnest and overdelivering on our expense reduction targets position us as a more strategically focused, efficient, and flexible company. Our 2026 outlook invests in further loan growth and product expansion with strong operating leverage."

**FOURTH-QUARTER HIGHLIGHTS** <br>

---

| | |
|:---|:---|
| &nbsp;&nbsp; <br>**FEDERAL<br>EDUCATION<br>LOANS SEGMENT**<br>| <br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•Net income of $27 million.<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•Net interest margin of 0.58%.<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•FFELP Loan prepayments of $225 million compared to $322 million in fourth-quarter 2024.<br>|
| &nbsp;&nbsp; <br>**CONSUMER LENDING<br>SEGMENT**<br>| <br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•Net income of $25 million. <br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•Net interest margin of 2.51%.<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•Originated $680 million of Private Education Loans, an 87% increase.<br>|
| &nbsp;&nbsp; <br>**BUSINESS<br>PROCESSING<br>SEGMENT**<br>| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•Navient ceased providing Business Processing segment services after the sale in February 2025 of its government services business. |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <br>**CAPITAL & FUNDING** | <br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•GAAP equity-to-asset ratio of 4.9% and adjusted tangible equity ratio<sup>(1)</sup> of 9.1%.<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•Repurchased $26 million of common shares. <br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•Paid $15 million in common stock dividends.<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•Issued $542 million of asset-backed securities. |
| &nbsp;&nbsp; <br>**OPERATING EXPENSES** | <br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•Incurred operating expenses of $88 million. |

---

<sup>(1)</sup> Item is a non-GAAP financial measure. For a description and reconciliation, see "Non-GAAP Financial Measures" on pages 18 – 28.

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&nbsp;&nbsp; <br>**SEGMENT RESULTS — CORE EARNINGS**<br>

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| |
|:---|
| &nbsp;&nbsp; <br> **FEDERAL EDUCATION LOANS**<br>|
| &nbsp;&nbsp;&nbsp;&nbsp; <br>In this segment, Navient owns and manages a portfolio of FFELP federally guaranteed student loans.<br>|

---

**FINANCIAL RESULTS AND KEY PERFORMANCE METRICS** 

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| | | | |
|:---|:---|:---|:---|
| **<u>(Dollars in millions)</u>** | **4Q25** | **3Q25** | **4Q24** |
| Net interest income | $44 | $65 | $35 |
| Provision for loan losses | 1 | 13 | 7 |
| Other revenue | 8 | 10 | 5 |
| Total revenue | 51 | 62 | 33 |
| Expenses | 16 | 16 | 20 |
| Pre-tax income | 35 | 46 | 13 |
| Net income | $27 | $35 | $10 |
| Segment net interest margin | .58% | .84% | .43% |
| FFELP Loans: |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp; FFELP Loan spread | .64% | .90% | .49% |
| &nbsp;&nbsp;&nbsp;&nbsp; Provision for loan losses | $1 | $13 | $7 |
| &nbsp;&nbsp;&nbsp;&nbsp; Net charge-offs | $14 | $9 | $7 |
| &nbsp;&nbsp;&nbsp;&nbsp; Net charge-off rate | .23% | .15% | .11% |
| &nbsp;&nbsp;&nbsp;&nbsp; Greater than 30-days delinquency rate | 17.5% | 18.1% | 18.6% |
| &nbsp;&nbsp;&nbsp;&nbsp; Greater than 90-days delinquency rate | 10.0% | 10.5% | 8.7% |
| &nbsp;&nbsp;&nbsp;&nbsp; Forbearance rate | 13.0% | 13.4% | 14.7% |
| &nbsp;&nbsp;&nbsp;&nbsp; Average FFELP Loans | $28924 | $29641 | $31554 |
| &nbsp;&nbsp;&nbsp;&nbsp; Ending FFELP Loans, net | $28141 | $28952 | $30852 |

---

**DISCUSSION OF RESULTS — 4Q25 vs. 4Q24**

• Net income was $27 million compared to $10 million.

• Net interest income increased $9 million primarily due to the impact of decreasing interest rates on the different index resets for the segment's assets and debt. This was partially offset by the paydown of the loan portfolio. Prepayments were $225 million in fourth-quarter 2025 compared to $322 million in fourth-quarter 2024.

• Provision for loan losses decreased $6 million. The provision for loan losses of $1 million in the current period was the result of relatively stable credit trends. The $7 million of provision for loan losses in the year-ago quarter was primarily the result of an increase in delinquency balances.

oNet charge-offs were $14 million compared to $7 million.

oDelinquencies greater than 90 days were $2.4 billion compared to $2.2 billion.

oForbearances were $3.5 billion compared to $4.4 billion.

• Expenses were $4 million lower primarily as a result of the outsourcing of the loan servicing of our portfolio to a third party on July 1, 2024. This created a variable cost structure resulting in the significant reduction in expenses (20%) as the portfolio paid down.

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---

| |
|:---|
| &nbsp;&nbsp;**CONSUMER LENDING**  |
| &nbsp;&nbsp;In this segment, Navient owns and manages a portfolio of Private Education Loans. Through our Earnest brand, we also refinance and originate Private Education Loans.  |

---

**FINANCIAL RESULTS AND KEY PERFORMANCE METRICS** 

---

| | | | |
|:---|:---|:---|:---|
| **<u>(Dollars in millions)</u>** | **4Q25** | **3Q25** | **4Q24** |
| Net interest income | $104 | $98 | $117 |
| Provision for loan losses | 43 | 155 | 38 |
| Other revenue | 3 | 3 | 1 |
| Total revenue (loss) | 64 | (54) | 80 |
| Expenses | 32 | 45 | 33 |
| Pre-tax income (loss) | 32 | (99) | 47 |
| Net income (loss) | $25 | $(76) | $37 |
| Segment net interest margin | 2.51% | 2.39% | 2.77% |
| Private Education Loans (including <br> Refinance Loans): |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Private Education Loan spread | 2.60% | 2.48% | 2.87% |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provision for loan losses | $43 | $155 | $38 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Net charge-offs <sup>(1)</sup> | $86 | $95 | $71 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Net charge-off rate <sup>(1)</sup> | 2.24% | 2.48% | 1.83% |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Greater than 30-days delinquency rate | 6.3% | 6.1% | 6.1% |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Greater than 90-days delinquency rate | 2.9% | 2.8% | 2.7% |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Forbearance rate | 1.5% | 1.5% | 2.7% |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Average Private Education Loans | $15907 | $15894 | $16337 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ending Private Education Loans, net | $15451 | $15456 | $15716 |
| Private Education Refinance Loans: |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Net charge-offs | $20 | $19 | $12 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Greater than 90-day delinquency rate | .9% | .8% | .7% |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Average Private Education Refinance Loans | $8838 | $8649 | $8486 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ending Private Education Refinance Loans, net | $8755 | $8571 | $8341 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Private Education Refinance Loan originations | $634 | $528 | $322 |

---

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<sup>(1)</sup> Fourth-quarter 2025, third-quarter 2025 and fourth-quarter 2024 exclude $1 million, $1 million and $2 million, respectively, of charge-offs on the expected future recoveries of previously fully charged-off loans that occurred as a result of increasing the net charge-off rate on defaulted loans.

**DISCUSSION OF RESULTS — 4Q25 vs. 4Q24** 

• Originated $680 million of Private Education Loans, an 87% increase compared to $363 million.

oRefinance Loan originations were $634 million compared to $322 million.

oIn-school loan originations were $46 million compared to $41 million.

• Net income was $25 million compared to $37 million.

• Net interest income decreased $13 million, primarily due to the paydown and changing product mix of the loan portfolio (Refinance Loans increased as a percentage of the portfolio).

• Provision for loan losses increased $5 million. The provision of $43 million in the current quarter included $9 million associated with loan originations and $34 million primarily reflecting our macroeconomic outlook and a response to fourth-quarter delinquency trends within our legacy Private Education Loan portfolio. The provision for loan losses of $38 million in the year-ago quarter included $6 million in connection with loan originations, $18 million related to lowering the expected recovery rate on defaulted loans and $14 million related to a general reserve build primarily as a result of an increase in delinquency balances.

oNet charge-offs were $86 million, up $15 million from $71 million.

oPrivate Education Loan delinquencies greater than 90 days: $434 million, up $15 million from $419 million.

oPrivate Education Loan forbearances: $236 million, down $186 million from $422 million.

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| |
|:---|
| &nbsp;&nbsp;**BUSINESS PROCESSING**  |
| &nbsp;&nbsp;In this segment, Navient performed business processing services for non-education related government and healthcare clients prior to the divestiture of our healthcare services business in third-quarter 2024 and our government services business in first-quarter 2025.  |

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**FINANCIAL RESULTS AND KEY PERFORMANCE METRICS** 

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| | | | |
|:---|:---|:---|:---|
| **<u>(Dollars in millions)</u>** | **4Q25** | **3Q25** | **4Q24** |
| Revenue from government services | $— | $— | $43 |
| Revenue from healthcare services |  |  |  |
| Total fee revenue |  |  | 43 |
| Loss on sale of subsidiary |  |  | (28) |
| Total revenue |  |  | 15 |
| Expenses |  |  | 40 |
| Pre-tax income |  |  | (25) |
| Net income | $— | $— | $(20) |
| EBITDA<sup>(1)</sup> | $— | $— | $(25) |
| EBITDA margin<sup>(1)</sup> | —% | —% | (167)% |

---

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<sup>(1)</sup> Item is a non-GAAP financial measure. For a description and reconciliation, see "Non-GAAP Financial Measures" on pages 18 –28.

**DISCUSSION OF RESULTS — 4Q25 vs. 4Q24** 

• With the sale of our government services business in February 2025, Navient no longer provides business processing segment services. Navient provided certain transition services ($0.5 million of revenue and expense in the current quarter, reflected in the Other segment) in connection with the sale of our business processing businesses. As of October 2025 we had no further obligations to provide these transition services.

Definitions for capitalized terms in this release can be found in Navient's Annual Report on Form 10-K for the year ended December 31, 2024 (filed with the SEC on February 27, 2025).

Navient will hold a live audio webcast today, January 28, 2026, at 8 a.m. ET, hosted by David Yowan, president and CEO, and Steve Hauber, CFO.

The webcast will be available on Navient.com/investors. Supplemental financial information and presentation slides used during the call will be available no later than the start time. A replay of the webcast will be available shortly after the event's conclusion.

**This news release contains "forward-looking statements," within the meaning of the federal securities law, about our business and prospectus and other information that is based on management's current expectations as of the date of this release.** Statements that are not historical facts, including statements about our beliefs, opinions, or expectations and statements that assume or are dependent upon future events, are forward-looking statements and often contain words such as "expect," "anticipate," "intend," "plan," "believe," "seek," "see," "will," "would," "may," "could," "should," "goals," or "target." Such statements are based on management's expectations as of the date of this release and involve many risks and uncertainties that could cause our actual results to differ materially from those expressed or implied in our forward-looking statements. For Navient, these factors include, among other things: general economic conditions, including the potential impact of inflation and interest rates on Navient and its clients and customers and on the creditworthiness of third parties; and increased defaults on education loans held by us. The company could also be affected by, among other things, unanticipated repayment trends on education loans including prepayments or deferrals resulting from new interpretations or the timing of the execution and implementation of current laws, rules or regulations or future laws, executive orders or other policy initiatives that operate to encourage or require consolidation, abolish existing or create additional income-based repayment or debt forgiveness programs or establish other policies and programs or extensions of previously announced deadlines which may increase or decrease the prepayment rates on education loans and accelerate or slow down the repayment of the bonds in our securitization trusts; a reduction in our credit ratings; changes to applicable laws, rules, regulations and government policies and expanded regulatory and governmental oversight; changes in the general interest rate environment, including the availability of any relevant money-market index rate or the relationship between the relevant money-market index rate and the rate at which our assets are priced; the interest rate characteristics of our assets do not always match those of our funding arrangements; adverse market conditions or an inability to effectively manage our liquidity risk or access liquidity could negatively impact us; the cost and availability of funding in the capital markets; our ability to earn Floor Income and our ability to enter into hedges relative to that Floor Income are dependent on the future interest rate environment and therefore is variable; our use of derivatives exposes us to credit and market risk; our ability to continually and effectively align our cost structure with our business operations; a failure or breach of our operating systems, infrastructure or information technology systems; failure by any third party providing us material services or products or a breach or violation of law by one of these third parties; our work with government clients exposes us to additional risks inherent in the government contracting environment; acquisitions, strategic initiatives and investments or divestitures that we pursue; shareholder activism; reputational risk and social factors; and the other factors that are described in the "Risk Factors" section of Navient's Annual Report on Form 10-K for the year ended December 31, 2024, and in our other reports filed with the Securities and Exchange Commission. The preparation of our consolidated financial statements also requires management to make certain estimates and assumptions including estimates and assumptions about future events. These estimates or assumptions may prove to be incorrect and

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actual results could differ materially. All forward-looking statements contained in this release are qualified by these cautionary statements and are made only as of the date of this release. The company does not undertake any obligation to update or revise these forward-looking statements except as required by law.

\* \* \*

**About Navient** 

Navient (Nasdaq: NAVI) creates long-term value for customers and investors with responsible lending, flexible refinancing, trusted servicing oversight, and decades of education finance and portfolio management expertise. Through our Earnest business, we help customers confidently achieve financial success through digital financial services. Our employees thrive in a culture of belonging, where they are supported and proud to deliver meaningful outcomes. Learn more on Navient.com.

**Contact:** 

---

| | |
|:---|:---|
| &nbsp;&nbsp;&nbsp;&nbsp;Media: | &nbsp;&nbsp;&nbsp;&nbsp;Cate Fitzgerald, 703-831-6347, catherine.fitzgerald@navient.com |
| &nbsp;&nbsp;&nbsp;&nbsp;Investors:  | &nbsp;&nbsp;&nbsp;&nbsp;Jen Earyes, 571-592-8582, jen.earyes@navient.com  |

---

\# \# \#

![img70098304_2.jpg](img70098304_2.jpg)

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<br> **SELECTED HISTORICAL FINANCIAL INFORMATION AND RATIOS**<br>

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| | | | | | |
|:---|:---|:---|:---|:---|:---|
|  | **QUARTERS ENDED** | **QUARTERS ENDED** | **QUARTERS ENDED** | **YEARS ENDED** | **YEARS ENDED** |
| **<u>(In millions, except per share data)</u>** | **December 31, 2025** | **September 30, 2025** | **December 31, 2024** | **December 31, 2025** | **December 31, 2024** |
| **GAAP Basis** |  |  |  |  |  |
| Net income (loss) | $(5) | $(86) | $24 | $(80) | $131 |
| Diluted earnings (loss) per <br> common share | $(.06) | $(.87) | $.22 | $(.81) | $1.18 |
| Weighted average shares used to <br> compute diluted earnings per <br> share | 97 | 98 | 107 | 99 | 111 |
| Return on assets | (.05)% | (.72)% | .19% | (.17)% | .24% |
| **Core Earnings Basis**<sup>(1)</sup> |  |  |  |  |  |
| Net income(loss)<sup>(1)</sup> | $2 | $(83) | $(25) | $(35) | $221 |
| Diluted earnings (loss) per <br> common share<sup>(1)</sup> | $.02 | $(.84) | $(.24) | $(.35) | $2.00 |
| Weighted average shares used to <br> compute diluted earnings per <br> share | 98 | 98 | 106 | 99 | 111 |
| Net interest margin, Federal <br> Education Loans segment | .58% | .84% | .43% | .69% | .45% |
| Net interest margin, Consumer <br> Lending segment | 2.51% | 2.39% | 2.77% | 2.49% | 2.87% |
| Return on assets | .01% | (.69)% | (.20)% | (.07)% | .41% |
|  |  | . |  |  |  |
| **Education Loan Portfolios** |  |  |  |  |  |
| Ending FFELP Loans, net | $28141 | $28952 | $30852 | $28141 | $30852 |
| Ending Private Education Loans, <br> net | 15451 | 15456 | 15716 | 15451 | 15716 |
| Ending total education loans, net | $43592 | $44408 | $46568 | $43592 | $46568 |
| Average FFELP Loans | $28924 | $29641 | $31554 | $29945 | $33946 |
| Average Private Education Loans | 15907 | 15894 | 16337 | 15987 | 16809 |
| Average total education loans | $44831 | $45535 | $47891 | $45932 | $50755 |

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<sup>(1)</sup> Item is a non-GAAP financial measure. For a description and reconciliation, see "Non-GAAP Financial Measures" on pages 18 – 28.

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<br>&nbsp;&nbsp;&nbsp;&nbsp;**RESULTS OF OPERATIONS**<br>

We present the results of operations below first in accordance with GAAP. Following our discussion of earnings results on a GAAP basis, we present our results on a segment basis. We have three reportable operating segments as of December 31, 2025: Federal Education Loans, Consumer Lending and Other. Prior to the divestiture of our healthcare business in third-quarter 2024 and our government services business in first-quarter 2025, we had a fourth reportable operating segment, Business Processing. Our segments operate in distinct business environments and we manage and evaluate the financial performance of our segments using non-GAAP financial measures we call Core Earnings (see "Non-GAAP Financial Measures — Core Earnings" for further discussion).

 <br>&nbsp;&nbsp;&nbsp;&nbsp;**GAAP INCOME STATEMENTS (UNAUDITED)**<br>

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| | | | | | |
|:---|:---|:---|:---|:---|:---|
|  |  |  |  | **December 31, 2025 <br> vs. <br> September 30, 2025** | **December 31, 2025 <br> vs. <br> December 31, 2024** |
|  | **QUARTERS ENDED** | **QUARTERS ENDED** | **QUARTERS ENDED** | **Increase<br>(Decrease)** | **Increase<br>(Decrease)** |
| **<u>(In millions, except per share data)</u>** | **December 31, 2025** | **September 30, 2025** | **December 31, 2024** | **%** | **%** |
| Interest income: |  |  |  |  |  |
| &nbsp;&nbsp;FFELP Loans | $444 | $484 | $537 | (8)% | (17)% |
| &nbsp;&nbsp;Private Education Loans | 283 | 276 | 300 | 3 | (6) |
| &nbsp;&nbsp;Cash and investments | 19 | 21 | 25 | (10) | (24) |
| Total interest income | 746 | 781 | 862 | (4) | (13) |
| Total interest expense | 628 | 639 | 727 | (2) | (14) |
| Net interest income | 118 | 142 | 135 | (17) | (13) |
| Less: provisions for loan losses | 44 | 168 | 45 | (74) | (2) |
| Net interest income (loss) after <br> provisions for loan losses | 74 | (26) | 90 | (385) | (18) |
| Other income (loss): |  |  |  |  |  |
| &nbsp;&nbsp;Servicing revenue | 11 | 13 | 6 | (15) | 83 |
| &nbsp;&nbsp;Asset recovery and business <br>&nbsp;&nbsp;&nbsp;&nbsp;processing revenue |  |  | 43 |  | (100) |
| &nbsp;&nbsp;Other income | 4 | 10 | 8 | (60) | (50) |
| &nbsp;&nbsp;Gain (loss) on sale of <br> subsidiaries |  |  | (28) |  | (100) |
| &nbsp;&nbsp;Gains (losses) on derivative and <br>&nbsp;&nbsp;&nbsp;&nbsp;hedging activities, net | 4 | (4) | 59 | (200) | (93) |
| Total other income | 19 | 19 | 88 |  | (78) |
| Expenses: |  |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Operating expenses | 88 | 105 | 146 | (16) | (40) |
| &nbsp;&nbsp;&nbsp;&nbsp;Goodwill and acquired <br>&nbsp;&nbsp;&nbsp;&nbsp; intangible asset <br>&nbsp;&nbsp;&nbsp;&nbsp; impairment and <br>&nbsp;&nbsp;&nbsp;&nbsp; amortization expense | 1 | 1 | 1 |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Restructuring/other <br>&nbsp;&nbsp;&nbsp;&nbsp; reorganization expenses | 11 | 4 | 5 | 175 | 120 |
| Total expenses | 100 | 110 | 152 | (9) | (34) |
| Income (loss) before income tax<br> expense (benefit) | (7) | (117) | 26 | (94) | (127) |
| Income tax expense (benefit) | (2) | (31) | 2 | (94) | (200) |
| **Net income (loss)** | $(5) | $(86) | $24 | (94)% | (121)% |
| **Basic earnings (loss) per <br> common share** | $(.06) | $(.87) | $.23 | (93)% | (126)% |
| **Diluted earnings (loss) per <br> common share** | $(.06) | $(.87) | $.22 | (93)% | (127)% |
| **Dividends per common share** | $.16 | $.16 | $.16 | —% | —% |

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------

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| | | | |
|:---|:---|:---|:---|
|  | **YEARS ENDED<br>December 31,** | **YEARS ENDED<br>December 31,** | **Increase<br>(Decrease)** |
| **<u>(In millions, except per share data)</u>** | **2025** | **2024** | **%** |
| Interest income: |  |  |  |
| &nbsp;&nbsp;FFELP Loans | $1903 | $2396 | (21)% |
| &nbsp;&nbsp;Private Education Loans | 1122 | 1259 | (11) |
| &nbsp;&nbsp;Cash and investments | 83 | 154 | (46) |
| Total interest income | 3108 | 3809 | (18) |
| Total interest expense | 2589 | 3273 | (21) |
| Net interest income | 519 | 536 | (3) |
| Less: provisions for loan losses | 280 | 113 | 148 |
| Net interest income after <br> provisions for loan losses | 239 | 423 | (43) |
| Other income (loss): |  |  |  |
| &nbsp;&nbsp;Servicing revenue | 51 | 54 | (6) |
| &nbsp;&nbsp;Asset recovery and business <br>&nbsp;&nbsp;&nbsp;&nbsp;processing revenue | 23 | 271 | (92) |
| &nbsp;&nbsp;Other income | 47 | 30 | 57 |
| &nbsp;&nbsp;Gain (loss) on sale of subsidiaries |  | 191 | (100) |
| &nbsp;&nbsp;Gains (losses) on derivative and <br>&nbsp;&nbsp;&nbsp;&nbsp;hedging activities, net | (30) | 70 | (143) |
| Total other income | 91 | 616 | (85) |
| Expenses: |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Operating expenses | 421 | 680 | (38) |
| &nbsp;&nbsp;&nbsp;&nbsp;Goodwill and acquired intangible <br>&nbsp;&nbsp;&nbsp;&nbsp; asset impairment and <br>&nbsp;&nbsp;&nbsp;&nbsp; amortization expense | 3 | 146 | (98) |
| &nbsp;&nbsp;&nbsp;&nbsp;Restructuring/other <br>&nbsp;&nbsp;&nbsp;&nbsp; reorganization expenses | 17 | 39 | (56) |
| Total expenses | 441 | 865 | (49) |
| Income (loss) before income tax expense (benefit) | (111) | 174 | (164) |
| Income tax expense (benefit) | (31) | 43 | (172) |
| **Net income (loss)** | $(80) | $131 | (161)% |
| **Basic earnings (loss) per <br> common share** | $(.81) | $1.20 | (168)% |
| **Diluted earnings (loss) per <br> common share** | $(.81) | $1.18 | (169)% |
| **Dividends per common share** | $.64 | $.64 | —% |

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<br>&nbsp;&nbsp;&nbsp;&nbsp;**GAAP BALANCE SHEETS (UNAUDITED)**<br>

---

| | | | |
|:---|:---|:---|:---|
|  | **December 31, 2025** | **September 30, 2025** | **December 31, 2024** |
| **Assets** |  |  |  |
| FFELP Loans (net of allowance for loan losses of $173, $186 and $180, <br> respectively) | $28141 | $28952 | $30852 |
| Private Education Loans (net of allowance for loan losses of $364, $406 <br> and $441, respectively) | 15451 | 15456 | 15716 |
| Investments | 166 | 147 | 143 |
| Cash and cash equivalents | 637 | 571 | 722 |
| Restricted cash and cash equivalents | 1467 | 1301 | 1381 |
| Goodwill and acquired intangible assets, net | 434 | 435 | 437 |
| Other assets | 2385 | 2444 | 2538 |
| Total assets | $48681 | $49306 | $51789 |
| **Liabilities** |  |  |  |
| Short-term borrowings | $5073 | $4920 | $5134 |
| Long-term borrowings | 40633 | 41414 | 43184 |
| Other liabilities | 576 | 533 | 830 |
| Total liabilities | 46282 | 46867 | 49148 |
| **Commitments and contingencies** |  |  |  |
| **Equity** |  |  |  |
| Series A Junior Participating Preferred Stock, par value $0.20 per share; <br> 2 million shares authorized at December 31, 2021; no shares issued <br> or outstanding |  |  |  |
| Common stock, par value $0.01 per share; 1.125 billion shares <br> authorized: 467 million, 467 million and 465 million shares, <br> respectively, issued | 4 | 4 | 4 |
| Additional paid-in capital | 3403 | 3398 | 3380 |
| Accumulated other comprehensive income (loss), net of tax | 2 | (1) | 3 |
| Retained earnings | 4552 | 4573 | 4697 |
| Total stockholders' equity before treasury stock | 7961 | 7974 | 8084 |
| Less: Common stock held in treasury at cost: 371 million, <br> 369 million and 362 million shares, respectively | (5562) | (5535) | (5443) |
| Total equity | 2399 | 2439 | 2641 |
| Total liabilities and equity | $48681 | $49306 | $51789 |

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 **GAAP COMPARISON OF 2025 RESULTS WITH 2024** <br>

**Three Months Ended December 31, 2025 Compared with Three Months Ended December 31, 2024** 

For the three months ended December 31, 2025, net loss was $5 million, or $0.06 diluted loss per common share, compared with net income of $24 million, or $0.22 diluted earnings per common share, for the year-ago period.

The primary contributors to the change in net income are as follows:

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Net interest income decreased by $17 million primarily due to a $17 million decrease in mark-to-market gains on fair value hedges recorded in interest expense as well as the paydown of the FFELP and Private Education Loan portfolios and changing product mix of the Private Education Loan portfolio (Refinance Loans increased as a percentage of the portfolio). This was partially offset by the impact of decreasing interest rates on the different index resets for the FFELP Loan assets and debt.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Provisions for loan losses decreased $1 million from $45 million to $44 million:

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;○ The provision for FFELP Loan losses decreased $6 million from $7 million to $1 million.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;○ The provision for Private Education Loan losses increased $5 million from $38 million to $43 million.

The provision for FFELP Loan losses of $1 million in the current period was the result of relatively stable credit trends. The provision of $7 million in the year-ago quarter was the result of an increase in delinquency balances.

The provision for Private Education Loan losses of $43 million in the current period included $9 million associated with loan originations and $34 million primarily reflecting our macroeconomic outlook and a response to fourth-quarter delinquency trends within our legacy Private Education Loan portfolio. The provision of $38 million in the year-ago quarter included $6 million in connection with loan originations, $18 million related to lowering the expected recovery rate on defaulted loans and $14 million related to a general reserve build primarily as a result of an increase in delinquency balances.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Asset recovery and business processing revenue decreased $43 million as a result of the sale of our government services business in February 2025. With the sale of our government services business, Navient no longer provides business processing segment services.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Gain (loss) on sale of subsidiaries includes a $28 million loss in the year-ago quarter as a result of our entering into an agreement on December 19, 2024 to sell our government services businesses, resulting in the classification of these businesses as held for sale and adjustment of the basis of these businesses to the expected sales price.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Net gains on derivative and hedging activities decreased $55 million due primarily to interest rate fluctuations. Valuations of derivative instruments fluctuate based upon many factors including changes in interest rates and other market factors. As a result, net gains and losses on derivative and hedging activities may vary significantly in future periods.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Operating expenses decreased $58 million, $42 million of which was due to a decline in business processing expenses as a result of the sale of our government services business in February 2025 ($40 million of the reduction is in the Business Processing segment and $2 million of the reduction is in the Other segment). In addition, there was a $6 million decline in expenses in connection with providing transition services related to our various strategic initiatives. As of October 2025 we had no further obligations to provide these transition services. The remaining $10 million decrease primarily relates to cost saving initiatives implemented which have reduced our operating costs mostly in connection with our shared service functions and corporate footprint.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Restructuring and other reorganization expenses increased $6 million primarily due to severance-related costs and asset write-offs related to the retirement of significant components of our legacy technology infrastructure as a result of the various strategic initiatives that have been and continue to be implemented to simplify the company, reduce our expense base and enhance our flexibility.

We repurchased 2.1 million and 4.4 million shares of our common stock during the fourth quarters of 2025 and 2024,<br>respectively. As a result of repurchases, our average outstanding diluted shares decreased by 10 million common shares<br>(or 9%) from the year-ago period.

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**Year Ended December 31, 2025 Compared with Year Ended December 31, 2024** 

For the year ended December 31, 2025, net loss was $80 million, or $0.81 diluted loss per common share, compared with net income of $131 million, or $1.18 diluted earnings per common share, for the year-ago period.

The primary contributors to the change in net income (loss) are as follows:

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Net interest income decreased by $17 million primarily as a result of the paydown of the FFELP and Private Education Loan portfolios, the changing product mix of the Private Education Loan portfolio (Refinance Loans increased as a percentage of the portfolio) and the net impact of decreasing interest rates on the different index resets for the FFELP Loan and Private Education Loan assets and debt. Additionally, there was a $12 million decrease in mark-to-market gains on fair value hedges recorded in interest expense. These decreases were partially offset by a $55 million decline in net premium amortization on the loan portfolios due to both a decrease in prepayment rate assumptions, mostly in response to the significant decline in actual FFELP Loan prepayments since the beginning of 2025, as well as the significant decline in actual FFELP Loan prepayments from $5.4 billion in the year-ago period to $977 million in the current period.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Provisions for loan losses increased $167 million, from $113 million to $280 million:

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;○ The provision for FFELP Loan losses increased $30 million from $1 million to $31 million.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;○ The provision for Private Education Loan losses increased $137 million from $112 million to $249 million.

The provision for FFELP Loan losses of $31 million in the current period was primarily the result of elevated delinquency balances, our forecasted macroeconomic outlook, as well as the continued extension of the portfolio. The provision of $1 million in the year-ago period was primarily the result of relatively stable credit trends.

The provision for Private Education Loan losses of $249 million in the current period included $41 million associated with loan originations and $208 million primarily associated with elevated delinquency balances as well as our forecasted macroeconomic outlook. The provision of $112 million in the year-ago period included $39 million related to lowering the expected recovery rate on defaulted loans, $32 million associated with loan originations and $41 million related to a general reserve build.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Asset recovery and business processing revenue decreased $248 million as a result of the sale of our healthcare services business in the third quarter of 2024 ($88 million of the decrease), and our government services business in February 2025 ($160 million of the decrease). With the sale of our government services business, Navient no longer provides business processing segment services.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Other income increased $17 million primarily related to the transition services we provide related to our various strategic initiatives. The transition services related to the outsourcing of loan servicing and the sale of our healthcare services business ended in May 2025. The transition services related to the sale of our government services business ended in October 2025.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Gain (loss) on sale of subsidiaries was a $191 million net gain in the year-ago period which included a $219 million gain on sale of our healthcare services business in third-quarter 2024 and a $28 million loss in fourth-quarter 2024 resulting from reclassification of our government services businesses to held for sale commensurate with our entering into an agreement on December 19, 2024 to sell these businesses, resulting in adjustment of the basis of these businesses to the expected sales price.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Net gains on derivative and hedging activities decreased $100 million. The primary factor affecting the change was interest rate fluctuations. Valuations of derivative instruments fluctuate based upon many factors including changes in interest rates and other market factors. As a result, net gains and losses on derivative and hedging activities may vary significantly in future periods.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Operating expenses decreased $259 million, $240 million of which was due to a decline in business processing expenses as a result of the sale of our government services business in February 2025 and our healthcare services business in the third quarter of 2024 ($208 million of the reduction is in the Business Processing segment and $32 million of the reduction is in the Other segment). In addition, regulatory-related expenses decreased $35 million primarily due to $43 million of regulatory-related expenses recorded in the year-ago period in connection with the September 2024 CFPB settlement agreement. Current period expense includes $30 million, an $18 million increase from the prior year, of expense in connection with providing transition services related to our various strategic initiatives. There is $33 million of revenue recognized in the Other segment related to these services.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Goodwill and acquired intangible asset impairment and amortization expense decreased by $143 million due to a $138 million impairment recognized in the year-ago period related to our government services business which was sold in February 2025.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Restructuring and other reorganization expenses decreased $22 million primarily due to a decrease in severance-related costs incurred in connection with the various strategic initiatives that have been and continue to be implemented to simplify the company, reduce our expense base and enhance our flexibility.

We repurchased 8.5 million and 11.5 million shares of our common stock during 2025 and 2024, respectively. As a result of repurchases, our average outstanding diluted shares decreased by 12 million common shares (or 11%) from the year-ago period.

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&nbsp;&nbsp; <br>**PRIVATE EDUCATION LOANS PORTFOLIO PERFORMANCE**<br>

**Private Education Loan Delinquencies and Forbearance** 

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| | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|
|  | **December 31,** | **December 31,** | **September 30,** | **September 30,** | **December 31,** | **December 31,** |
|  | **2025** | **2025** | **2025** | **2025** | **2024** | **2024** |
| **<u>(Dollars in millions)</u>** | **Balance** | **%** | **Balance** | **%** | **Balance** | **%** |
| Loans in-school/grace/deferment<sup>(1)</sup> | $395 |  | $402 |  | $372 |  |
| Loans in forbearance<sup>(2)</sup> | 236 |  | 239 |  | 422 |  |
| Loans in repayment and percentage <br> of each status: |  |  |  |  |  |  |
| &nbsp;&nbsp;Loans current | 14230 | 93.7% | 14291 | 93.9% | 14419 | 93.9% |
| &nbsp;&nbsp;Loans delinquent 31-60 days<sup>(3)</sup> | 326 | 2.1 | 315 | 2.1 | 319 | 2.1 |
| &nbsp;&nbsp;Loans delinquent 61-90 days<sup>(3)</sup> | 194 | 1.3 | 182 | 1.2 | 206 | 1.3 |
| &nbsp;&nbsp;Loans delinquent greater than <br>&nbsp;&nbsp;&nbsp;&nbsp;90 days<sup>(3)</sup> | 434 | 2.9 | 433 | 2.8 | 419 | 2.7 |
| Total Private Education Loans in <br> repayment | 15184 | 100% | 15221 | 100% | 15363 | 100% |
| Total Private Education Loans, gross | 15815 |  | 15862 |  | 16157 |  |
| Private Education Loan allowance for <br> loan losses | (364) |  | (406) |  | (441) |  |
| Private Education Loans, net | $15451 |  | $15456 |  | $15716 |  |
| Percentage of Private Education <br> Loans in repayment |  | 96.0% |  | 96.0% |  | 95.1% |
| Delinquencies as a percentage of <br> Private Education Loans in <br> repayment |  | 6.3% |  | 6.1% |  | 6.1% |
| Loans in forbearance as a percentage <br> of loans in repayment and <br> forbearance |  | 1.5% |  | 1.5% |  | 2.7% |
| Percentage of Private Education <br> Loans with a cosigner<sup>(4)</sup> |  | 32% |  | 32% |  | 32% |

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<sup>(1)</sup> Loans for customers who are attending school or are in other permitted educational activities and are not yet required to make payments on their<br>loans, e.g., loans for customers who have requested and qualify for other permitted program deferments such as various military eligible deferments.

<sup>(2)</sup> Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making<br>full payments due to hardship or other factors such as disaster relief consistent with established loan program servicing policies and procedures.

<sup>(3)</sup> The period of delinquency is based on the number of days scheduled payments are contractually past due.

<sup>(4)</sup> Excluding Private Education Refinance Loans, which do not have a cosigner, the cosigner rate was 67%, 67% and 66% for fourth-quarter 2025, third-quarter 2025 and fourth-quarter 2024, respectively.

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&nbsp;&nbsp; <br>**ALLOWANCE FOR LOAN LOSSES**<br>

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| | | | |
|:---|:---|:---|:---|
|  | **QUARTER ENDED** | **QUARTER ENDED** | **QUARTER ENDED** |
|  | **December 31, 2025** | **December 31, 2025** | **December 31, 2025** |
| **<u>(Dollars in millions)</u>** | **FFELP <br>Loans** | **Private Education Loans** | **Total** |
| Allowance at beginning of period | $186 | $406 | $592 |
| Total provision | 1 | 43 | 44 |
| Charge-offs: |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Gross charge-offs | (14) | (100) | (114) |
| &nbsp;&nbsp;&nbsp;&nbsp;Expected future recoveries on current period gross charge-offs |  | 14 | 14 |
| &nbsp;&nbsp;&nbsp;&nbsp;Total<sup>(1)</sup> | (14) | (86) | (100) |
| &nbsp;&nbsp;&nbsp;&nbsp;Adjustment resulting from the change in charge-off rate<sup>(2)</sup> |  | (1) | (1) |
| Net charge-offs | (14) | (87) | (101) |
| Decrease in expected future recoveries on previously fully charged-off loans<sup>(3)</sup> |  | 2 | 2 |
| Allowance at end of period (GAAP) | 173 | 364 | 537 |
| Plus: expected future recoveries on previously fully charged-off loans<sup>(3)</sup> |  | 170 | 170 |
| Allowance at end of period excluding expected future recoveries on previously fully <br> charged-off loans (Non-GAAP Financial Measure)<sup>(4)</sup> | $173 | $534 | $707 |
| Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment <br> resulting from the change in charge-off rate (annualized)<sup>(2)</sup> | .23% | 2.24% |  |
| Net adjustment resulting from the change in charge-off rate as a percentage of average loans <br> in repayment (annualized)<sup>(2)</sup> | —% | .02% |  |
| Net charge-offs as a percentage of average loans in repayment (annualized) | .23% | 2.26% |  |
| Allowance coverage of charge-offs (annualized)<sup>(4)</sup> | 3.1 | 1.6 | (Non-GAAP) |
| Allowance as a percentage of the ending total loan balance<sup>(4)</sup> | .6% | 3.4% | (Non-GAAP) |
| Allowance as a percentage of the ending loans in repayment<sup>(4)</sup> | .7% | 3.5% | (Non-GAAP) |
| Ending total loans | $28314 | $15815 |  |
| Average loans in repayment | $24006 | $15268 |  |
| Ending loans in repayment | $23572 | $15184 |  |

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| | | | |
|:---|:---|:---|:---|
|  | **QUARTER ENDED** | **QUARTER ENDED** | **QUARTER ENDED** |
|  | **September 30, 2025** | **September 30, 2025** | **September 30, 2025** |
| **<u>(Dollars in millions)</u>** | **FFELP <br>Loans** | **Private Education Loans** | **Total** |
| Allowance at beginning of period | $182 | $348 | $530 |
| Total provision | 13 | 155 | 168 |
| Charge-offs: |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Gross charge-offs | (9) | (111) | (120) |
| &nbsp;&nbsp;&nbsp;&nbsp;Expected future recoveries on current period gross charge-offs |  | 16 | 16 |
| &nbsp;&nbsp;&nbsp;&nbsp;Total<sup>(1)</sup> | (9) | (95) | (104) |
| &nbsp;&nbsp;&nbsp;&nbsp;Adjustment resulting from the change in charge-off rate<sup>(2)</sup> |  | (1) | (1) |
| Net charge-offs | (9) | (96) | (105) |
| Decrease in expected future recoveries on previously fully charged-off loans<sup>(3)</sup> |  | (1) | (1) |
| Allowance at end of period (GAAP) | 186 | 406 | 592 |
| Plus: expected future recoveries on previously fully charged-off loans<sup>(3)</sup> |  | 173 | 173 |
| Allowance at end of period excluding expected future recoveries on previously fully <br> charged-off loans (Non-GAAP Financial Measure)<sup>(4)</sup> | $186 | $579 | $765 |
| Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment <br> resulting from the change in charge-off rate (annualized)<sup>(2)</sup> | .15% | 2.48% |  |
| Net adjustment resulting from the change in charge-off rate as a percentage of average loans <br> in repayment (annualized)<sup>(2)</sup> | —% | .02% |  |
| Net charge-offs as a percentage of average loans in repayment (annualized) | .15% | 2.50% |  |
| Allowance coverage of charge-offs (annualized)<sup>(4)</sup> | 5.1 | 1.5 | (Non-GAAP) |
| Allowance as a percentage of the ending total loan balance<sup>(4)</sup> | .6% | 3.7% | (Non-GAAP) |
| Allowance as a percentage of the ending loans in repayment<sup>(4)</sup> | .8% | 3.8% | (Non-GAAP) |
| Ending total loans | $29138 | $15862 |  |
| Average loans in repayment | $24527 | $15259 |  |
| Ending loans in repayment | $24136 | $15221 |  |

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| | | | |
|:---|:---|:---|:---|
|  | **QUARTER ENDED** | **QUARTER ENDED** | **QUARTER ENDED** |
|  | **December 31, 2024** | **December 31, 2024** | **December 31, 2024** |
| **<u>(Dollars in millions)</u>** | **FFELP <br>Loans** | **Private Education Loans** | **Total** |
| Allowance at beginning of period | $180 | $471 | $651 |
| Total provision | 7 | 38 | 45 |
| Charge-offs: |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Gross charge-offs | (7) | (82) | (89) |
| &nbsp;&nbsp;&nbsp;&nbsp;Expected future recoveries on current period gross charge-offs |  | 11 | 11 |
| &nbsp;&nbsp;&nbsp;&nbsp;Total<sup>(1)</sup> | (7) | (71) | (78) |
| &nbsp;&nbsp;&nbsp;&nbsp;Adjustment resulting from the change in charge-off rate<sup>(2)</sup> |  | (2) | (2) |
| Net charge-offs | (7) | (73) | (80) |
| Decrease in expected future recoveries on previously fully charged-off loans<sup>(3)</sup> |  | 5 | 5 |
| Allowance at end of period (GAAP) | 180 | 441 | 621 |
| Plus: expected future recoveries on previously fully charged-off loans<sup>(3)</sup> |  | 179 | 179 |
| Allowance at end of period excluding expected future recoveries on previously fully <br> charged-off loans (Non-GAAP Financial Measure)<sup>(4)</sup> | $180 | $620 | $800 |
| Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment <br> resulting from the change in charge-off rate (annualized)<sup>(2)</sup> | .11% | 1.83% |  |
| Net adjustment resulting from the change in charge-off rate as a percentage of average loans <br> in repayment (annualized)<sup>(2)</sup> | —% | .04% |  |
| Net charge-offs as a percentage of average loans in repayment (annualized) | .11% | 1.87% |  |
| Allowance coverage of charge-offs (annualized)<sup>(4)</sup> | 6.6 | 2.1 | (Non-GAAP) |
| Allowance as a percentage of the ending total loan balance<sup>(4)</sup> | .6% | 3.8% | (Non-GAAP) |
| Allowance as a percentage of the ending loans in repayment<sup>(4)</sup> | .7% | 4.1% | (Non-GAAP) |
| Ending total loans | $31032 | $16157 |  |
| Average loans in repayment | $25681 | $15522 |  |
| Ending loans in repayment | $25405 | $15363 |  |

---

---

| | | | |
|:---|:---|:---|:---|
|  | **YEAR ENDED** | **YEAR ENDED** | **YEAR ENDED** |
|  | **December 31, 2025** | **December 31, 2025** | **December 31, 2025** |
| **<u>(Dollars in millions)</u>** | **FFELP <br>Loans** | **Private Education Loans** | **Total** |
| Allowance at beginning of period | $180 | $441 | $621 |
| Total provision | 31 | 249 | 280 |
| Charge-offs: |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Gross charge-offs | (38) | (385) | (423) |
| &nbsp;&nbsp;&nbsp;&nbsp;Expected future recoveries on current period gross charge-offs |  | 53 | 53 |
| &nbsp;&nbsp;&nbsp;&nbsp;Total<sup>(1)</sup> | (38) | (332) | (370) |
| &nbsp;&nbsp;&nbsp;&nbsp;Adjustment resulting from the change in charge-off rate<sup>(2)</sup> |  | (3) | (3) |
| Net charge-offs | (38) | (335) | (373) |
| Decrease in expected future recoveries on previously fully charged-off loans<sup>(3)</sup> |  | 9 | 9 |
| Allowance at end of period (GAAP) | 173 | 364 | 537 |
| Plus: expected future recoveries on previously fully charged-off loans<sup>(3)</sup> |  | 170 | 170 |
| Allowance at end of period excluding expected future recoveries on previously fully <br> charged-off loans (Non-GAAP Financial Measure)<sup>(4)</sup> | $173 | $534 | $707 |
| Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment <br> resulting from the change in charge-off rate<sup>(2)</sup> | .15% | 2.16% |  |
| Net adjustment resulting from the change in charge-off rate as a percentage of average loans <br> in repayment<sup>(2)</sup> | —% | .02% |  |
| Net charge-offs as a percentage of average loans in repayment | .15% | 2.18% |  |
| Allowance coverage of charge-offs<sup>(4)</sup> | 4.5 | 1.6 | (Non-GAAP) |
| Allowance as a percentage of the ending total loan balance<sup>(4)</sup> | .6% | 3.4% | (Non-GAAP) |
| Allowance as a percentage of the ending loans in repayment<sup>(4)</sup> | .7% | 3.5% | (Non-GAAP) |
| Ending total loans | $28314 | $15815 |  |
| Average loans in repayment | $24777 | $15343 |  |
| Ending loans in repayment | $23572 | $15184 |  |

---

------

---

| | | | |
|:---|:---|:---|:---|
|  | **YEAR ENDED** | **YEAR ENDED** | **YEAR ENDED** |
|  | **December 31, 2024** | **December 31, 2024** | **December 31, 2024** |
| **<u>(Dollars in millions)</u>** | **FFELP <br>Loans** | **Private Education Loans** | **Total** |
| Allowance at beginning of period | $215 | $617 | $832 |
| Total provision | 1 | 112 | 113 |
| Charge-offs: |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Gross charge-offs | (36) | (355) | (391) |
| &nbsp;&nbsp;&nbsp;&nbsp;Expected future recoveries on current period gross charge-offs |  | 43 | 43 |
| &nbsp;&nbsp;&nbsp;&nbsp;Total<sup>(1)</sup> | (36) | (312) | (348) |
| &nbsp;&nbsp;&nbsp;&nbsp;Adjustment resulting from the change in charge-off rate<sup>(2)</sup> |  | (23) | (23) |
| Net charge-offs | (36) | (335) | (371) |
| Decrease in expected future recoveries on previously fully charged-off loans<sup>(3)</sup> |  | 47 | 47 |
| Allowance at end of period (GAAP) | 180 | 441 | 621 |
| Plus: expected future recoveries on previously fully charged-off loans<sup>(3)</sup> |  | 179 | 179 |
| Allowance at end of period excluding expected future recoveries on previously fully <br> charged-off loans (Non-GAAP Financial Measure)<sup>(4)</sup> | $180 | $620 | $800 |
| Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment <br> resulting from the change in charge-off rate<sup>(2)</sup> | .13% | 1.94% |  |
| Net adjustment resulting from the change in charge-off rate as a percentage of average loans <br> in repayment<sup>(2)</sup> | —% | .14% |  |
| Net charge-offs as a percentage of average loans in repayment | .13% | 2.08% |  |
| Allowance coverage of charge-offs<sup>(4)</sup> | 5.0 | 1.8 | (Non-GAAP) |
| Allowance as a percentage of the ending total loan balance<sup>(4)</sup> | .6% | 3.8% | (Non-GAAP) |
| Allowance as a percentage of the ending loans in repayment<sup>(4)</sup> | .7% | 4.1% | (Non-GAAP) |
| Ending total loans | $31032 | $16157 |  |
| Average loans in repayment | $27190 | $16078 |  |
| Ending loans in repayment | $25405 | $15363 |  |

---

------

<sup>(1)</sup> Charge-offs are reported net of expected recoveries. For Private Education Loans, we charge off the estimated loss of a defaulted loan balance by charging off the entire defaulted loan balance and estimating recoveries on a pool basis. These estimated recoveries are referred to as "expected future recoveries on previously fully charged-off loans." For FFELP Loans, the recovery is received at the time of charge-off.

<sup>(2)</sup> Related to increasing the net charge-off rate on defaulted Private Education Loans and the resulting reduction in the balance of expected future recoveries on previously fully charged-off loans.

<sup>(3)</sup> At the end of each month, for Private Education Loans that are 212 or more days past due, we charge off the estimated loss of a defaulted loan balance by charging off the entire loan balance and estimating recoveries on a pool basis. These estimated recoveries are referred to as "expected future recoveries on previously fully charged-off loans." If actual periodic recoveries are less than expected, the difference is immediately reflected as a reduction to expected future recoveries on previously fully charged-off loans. If actual periodic recoveries are greater than expected, they will be reflected as a recovery through the allowance for Private Education Loan losses once the cumulative recovery amount exceeds the cumulative amount originally expected to be recovered. The following table summarizes the activity in the expected future recoveries on previously fully charged-off loans:

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| | | | | | |
|:---|:---|:---|:---|:---|:---|
|  | **QUARTERS ENDED** | **QUARTERS ENDED** | **QUARTERS ENDED** | **YEARS ENDED** | **YEARS ENDED** |
| **<u>(Dollars in millions)</u>** | **December 31, 2025** | **September 30, 2025** | **December 31, 2024** | **December 31, 2025** | **December 31, 2024** |
| Beginning of period expected future recoveries <br> on previously fully charged-off loans | $172 | $172 | $185 | $179 | $226 |
| Expected future recoveries of current period <br> defaults | 14 | 16 | 11 | 53 | 43 |
| Recoveries (cash collected) | (10) | (9) | (10) | (41) | (41) |
| Charge-offs (as a result of lower recovery <br> expectations) | (6) | (6) | (6) | (21) | (49) |
| End of period expected future recoveries on <br> previously fully charged-off loans | $170 | $173 | $179 | $170 | $179 |
| Change in balance during period | $(2) | $1 | $(5) | $(9) | $(47) |

---

<sup>(4)</sup> For Private Education Loans, the item is a non-GAAP financial measure. For a description and reconciliation, see "Non-GAAP Financial Measures"

------

&nbsp;&nbsp; <br>**LIQUIDITY AND CAPITAL RESOURCES**<br>

We expect to fund our ongoing liquidity needs, including the repayment of $0.5 billion of senior unsecured notes that mature in the short term (i.e., over the next 12 months) and the remaining $4.8 billion of senior unsecured notes that mature in the long term (from 2027 to 2043 with 79% maturing by 2032), through a number of sources. These sources include our cash on hand, unencumbered FFELP Loan and Private Education Refinance Loan portfolios (see "Sources of Primary Liquidity" below), the predictable operating cash flows provided by operating activities, the repayment of principal on unencumbered education loan assets, and the distribution of overcollateralization from our securitization trusts. We may also, depending on market conditions and availability, draw down on our secured FFELP Loan and Private Education Loan asset-backed commercial paper (ABCP) facilities, issue term ABS, enter into additional Private Education Loan and FFELP Loan ABS repurchase facilities, or issue additional unsecured debt.

We originate Private Education Loans (a portion of which is obtained through a forward purchase agreement). We also have purchased and may purchase, in future periods, Private Education Loan portfolios from third parties. Those originations and purchases are part of our ongoing liquidity needs. We repurchased 2.1 million shares of common stock for $26 million in the fourth quarter of 2025.

&nbsp;&nbsp; <br>**SOURCES OF LIQUIDITY**<br>

**Sources of Primary Liquidity**

---

| | | | |
|:---|:---|:---|:---|
| **<u>(Dollars in millions)</u>** | **December 31, 2025** | **September 30, 2025** | **December 31, 2024** |
| **Ending Balances:** |  |  |  |
| Unrestricted cash | $637 | $571 | $722 |
| Unencumbered FFELP Loans | 83 | 58 | 232 |
| Unencumbered Private Education Refinance Loans | 529 | 515 | 242 |
| Total | $1249 | $1144 | $1196 |

---

---

| | | | | | |
|:---|:---|:---|:---|:---|:---|
|  | **QUARTERS ENDED** | **QUARTERS ENDED** | **QUARTERS ENDED** | **YEARS ENDED** | **YEARS ENDED** |
| **<u>(Dollars in millions)</u>** | **December 31, 2025** | **September 30, 2025** | **December 31, 2024** | **December 31, 2025** | **December 31, 2024** |
| **Average Balances:** |  |  |  |  |  |
| Unrestricted cash | $589 | $604 | $737 | $627 | $937 |
| Unencumbered FFELP Loans | 71 | 52 | 316 | 92 | 190 |
| Unencumbered Private Education <br> Refinance Loans | 684 | 592 | 433 | 578 | 331 |
| Total | $1344 | $1248 | $1486 | $1297 | $1458 |

---

------

**Sources of Additional Liquidity**

Liquidity may also be available under our secured credit facilities. Maximum borrowing capacity under the FFELP Loan and Private Education Loan ABCP facilities will vary and be subject to each agreement's borrowing conditions, including, among others, facility size, current usage and availability of qualifying collateral from unencumbered loans. The following tables detail the additional borrowing capacity of these facilities with maturity dates ranging from June 2026 to April 2027.

---

| | | | |
|:---|:---|:---|:---|
| **<u>(Dollars in millions)</u>** | **December 31, 2025** | **September 30, 2025** | **December 31, 2024** |
| **Ending Balances:** |  |  |  |
| FFELP Loan ABCP facilities | $193 | $178 | $424 |
| Private Education Loan ABCP facilities | 1689 | 1882 | 1490 |
| Total | $1882 | $2060 | $1914 |

---

---

| | | | | | |
|:---|:---|:---|:---|:---|:---|
|  | **QUARTERS ENDED** | **QUARTERS ENDED** | **QUARTERS ENDED** | **YEARS ENDED** | **YEARS ENDED** |
| **<u>(Dollars in millions)</u>** | **December 31, 2025** | **September 30, 2025** | **December 31, 2024** | **December 31, 2025** | **December 31, 2024** |
| **Average Balances:** |  |  |  |  |  |
| FFELP Loan ABCP facilities | $184 | $184 | $423 | $234 | $415 |
| Private Education Loan ABCP<br> facilities | 2051 | 1695 | 1799 | 1703 | 1777 |
| Total | $2235 | $1879 | $2222 | $1937 | $2192 |

---

At December 31, 2025, we had a total of $2.9 billion of unencumbered tangible assets inclusive of those listed in the table above as sources of primary liquidity. Total unencumbered education loans comprised $1.4 billion of our unencumbered tangible assets of which $1.3 billion and $83 million related to Private Education Loans and FFELP Loans, respectively. In addition, as of December 31, 2025, we had $4.7 billion of encumbered net assets (i.e., overcollateralization) in our various financing facilities (consolidated variable interest entities). We enter into repurchase facilities at times to borrow against the encumbered net assets of these financing vehicles. As of December 31, 2025, $0.6 billion of repurchase facility borrowings were outstanding.

The following table reconciles encumbered and unencumbered assets and their net impact on total Tangible Equity.

---

| | | | |
|:---|:---|:---|:---|
| **<u>(Dollars in billions)</u>** | **December 31, 2025** | **September 30, 2025** | **December 31, 2024** |
| Net assets of consolidated variable interest <br> entities (encumbered assets) — FFELP Loans | $2.6 | $2.7 | $2.8 |
| Net assets of consolidated variable interest entities<br> (encumbered assets) — Private Education Loans | 2.1 | 2.0 | 2.0 |
| Tangible unencumbered assets<sup>(1)</sup> | 2.9 | 2.8 | 2.9 |
| Senior unsecured debt | (5.3) | (5.3) | (5.4) |
| Mark-to-market on unsecured hedged debt<sup>(2)</sup> |  |  | .2 |
| Other liabilities, net | (.3) | (.2) | (.3) |
| &nbsp;&nbsp;Total Tangible Equity <sup>(3)</sup> | $2.0 | $2.0 | $2.2 |

---

------

<sup>(1)</sup> Excludes goodwill and acquired intangible assets.

<sup>(2)</sup> At December 31, 2025, September 30, 2025, and December 31, 2024, there were $(50) million, $(53) million and $(181) million, respectively, of net gains (losses) on derivatives hedging this debt in unencumbered assets, which partially offset these gains (losses).

<sup>(3)</sup> Item is a non-GAAP financial measure. For a description and reconciliation, see "Non-GAAP Financial Measures."

------

<br>&nbsp;&nbsp;&nbsp;&nbsp;**NON-GAAP FINANCIAL MEASURES**<br>

In addition to financial results reported on a GAAP basis, Navient also provides certain performance measures which are non-GAAP financial measures. We present the following non-GAAP financial measures: (1) Core Earnings, (2) Tangible Equity (as well as the Adjusted Tangible Equity Ratio), (3) EBITDA for the Business Processing segment, and (4) Allowance for Loan Losses Excluding Expected Future Recoveries on Previously Fully Charged-off Loans. Definitions for the non-GAAP financial measures and reconciliations are provided below, except that reconciliations of forward-looking non-GAAP financial measures are not provided because the Company is unable to provide such reconciliations without unreasonable effort due to the uncertainty and inherent difficulty of predicting the occurrence and financial impact of certain items, including, but not limited to, the impact of any mark-to-market gains/losses resulting from our use of derivative instruments to hedge our economic risks.

**1. Core Earnings** 

We prepare financial statements and present financial results in accordance with GAAP. However, we also evaluate our business segments and present financial results on a basis that differs from GAAP. We refer to this different basis of presentation as Core Earnings. We provide this Core Earnings basis of presentation on a consolidated basis and for each business segment because this is what we review internally when making management decisions regarding our performance and how we allocate resources. We also refer to this information in our presentations with credit rating agencies, lenders and investors. Because our Core Earnings basis of presentation corresponds to our segment financial presentations, we are required by GAAP to provide certain Core Earnings disclosures in the notes to our consolidated financial statements for our business segments.

Core Earnings are not a substitute for reported results under GAAP. We use Core Earnings to manage our business segments because Core Earnings reflect adjustments to GAAP financial results for two items, discussed below, that can create significant volatility mostly due to timing factors generally beyond the control of management. Accordingly, we believe that Core Earnings provide management with a useful basis from which to better evaluate results from ongoing operations against the business plan or against results from prior periods. Consequently, we disclose this information because we believe it provides investors with additional information regarding the operational and performance indicators that are most closely assessed by management. When compared to GAAP results, the two items we remove to result in our Core Earnings presentations are:

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(1) Mark-to-market gains/losses resulting from our use of derivative instruments to hedge our economic risks that do not qualify for hedge accounting treatment or do qualify for hedge accounting treatment but result in ineffectiveness; and

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(2) The accounting for goodwill and acquired intangible assets.

While GAAP provides a uniform, comprehensive basis of accounting, for the reasons described above, our Core Earnings basis of presentation does not. Core Earnings are subject to certain general and specific limitations that investors should carefully consider. For example, there is no comprehensive, authoritative guidance for management reporting. Our Core Earnings are not defined terms within GAAP and may not be comparable to similarly titled measures reported by other companies. Accordingly, our Core Earnings presentation does not represent a comprehensive basis of accounting. Investors, therefore, may not be able to compare our performance with that of other financial services companies based upon Core Earnings. Core Earnings results are only meant to supplement GAAP results by providing additional information regarding the operational and performance indicators that are most closely used by management, our Board of Directors, credit rating agencies, lenders and investors to assess performance.

------

The following tables show our consolidated GAAP results, Core Earnings results (including for each reportable segment) along with the adjustments made to the income/expense items to reconcile the consolidated GAAP results to the Core Earnings results as required by GAAP.

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| | | | | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|:---|:---|:---|
|  | **QUARTER ENDED DECEMBER 31, 2025** | **QUARTER ENDED DECEMBER 31, 2025** | **QUARTER ENDED DECEMBER 31, 2025** | **QUARTER ENDED DECEMBER 31, 2025** | **QUARTER ENDED DECEMBER 31, 2025** | **QUARTER ENDED DECEMBER 31, 2025** | **QUARTER ENDED DECEMBER 31, 2025** | **QUARTER ENDED DECEMBER 31, 2025** | **QUARTER ENDED DECEMBER 31, 2025** |
|  |  | **Adjustments** | **Adjustments** | **Adjustments** |  | **Reportable Segments** | **Reportable Segments** | **Reportable Segments** | **Reportable Segments** |
| **<u>(Dollars in millions)</u>** | **Total<br>GAAP** | **Reclassi-<br>fications** | **Additions/<br>(Subtractions)** | **Total<br>Adjustments** <sup>(1)</sup> | **Total<br>Core<br>Earnings** | **Federal Education Loans** | **Consumer Lending** | **Business Processing** | **Other** |
| Interest income: |  |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;Education loans | $727 |  |  |  |  | $444 | $283 | $— | $— |
| &nbsp;&nbsp;Cash and investments | 19 |  |  |  |  | 9 | 5 |  | 5 |
| Total interest income | 746 |  |  |  |  | 453 | 288 |  | 5 |
| Total interest expense | 628 |  |  |  |  | 409 | 184 |  | 24 |
| Net interest income<br> (loss) | 118 | $3 | $8 | $11 | $129 | 44 | 104 |  | (19) |
| Less: provisions for loan<br> losses | 44 |  |  |  | 44 | 1 | 43 |  |  |
| Net interest income<br> (loss) after provisions<br> for loan losses | 74 |  |  |  |  | 43 | 61 |  | (19) |
| Other income (loss): |  |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;Servicing revenue | 11 |  |  |  |  | 8 | 3 |  |  |
| &nbsp;&nbsp;Asset recovery and<br> business processing<br> revenue |  |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;Other revenue (loss) | 8 |  |  |  |  |  |  |  | 4 |
| Total other income (loss) | 19 | (3) | (1) | (4) | 15 | 8 | 3 |  | 4 |
| Expenses: |  |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;Direct operating<br> expenses | 48 |  |  |  | 48 | 16 | 32 |  |  |
| &nbsp;&nbsp;Unallocated shared<br> services expenses | 40 |  |  |  | 40 |  |  |  | 40 |
| &nbsp;&nbsp;Operating expenses | 88 |  |  |  | 88 | 16 | 32 |  | 40 |
| &nbsp;&nbsp;Goodwill and acquired<br> intangible asset<br> impairment and <br> amortization | 1 |  | (1) | (1) |  |  |  |  |  |
| &nbsp;&nbsp;Restructuring/other<br> reorganization<br> expenses | 11 |  |  |  | 11 |  |  |  | 11 |
| Total expenses | 100 |  | (1) | (1) | 99 | 16 | 32 |  | 51 |
| Income (loss) before<br> income tax expense<br> (benefit) | (7) |  | 8 | 8 | 1 | 35 | 32 |  | (66) |
| Income tax expense<br> (benefit)<sup>(2)</sup> | (2) |  | 1 | 1 | (1) | 8 | 7 |  | (16) |
| Net income (loss) | $(5) | $— | $7 | $7 | $2 | $27 | $25 | $— | $(50) |

---

------

<sup>(1)</sup> Core Earnings adjustments to GAAP:

---

| | | | |
|:---|:---|:---|:---|
|  | **QUARTER ENDED DECEMBER 31, 2025** | **QUARTER ENDED DECEMBER 31, 2025** | **QUARTER ENDED DECEMBER 31, 2025** |
| **<u>(Dollars in millions)</u>** | **Net Impact of<br>Derivative<br>Accounting** | **Net Impact of<br>Goodwill and<br>Acquired<br>Intangibles** | **Total** |
| Net interest income (loss) after provisions for loan losses | $11 | $— | $11 |
| Total other income (loss) | (4) |  | (4) |
| Goodwill and acquired intangible asset impairment and amortization |  | (1) | (1) |
| Total Core Earnings adjustments to GAAP | $7 | $1 | 8 |
| Income tax expense (benefit) |  |  | 1 |
| Net income (loss) |  |  | $7 |

---

<sup>(2)</sup> Income taxes are based on a percentage of net income before tax for the individual reportable segment.

------

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| | | | | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|:---|:---|:---|
|  | **QUARTER ENDED SEPTEMBER 30, 2025** | **QUARTER ENDED SEPTEMBER 30, 2025** | **QUARTER ENDED SEPTEMBER 30, 2025** | **QUARTER ENDED SEPTEMBER 30, 2025** | **QUARTER ENDED SEPTEMBER 30, 2025** | **QUARTER ENDED SEPTEMBER 30, 2025** | **QUARTER ENDED SEPTEMBER 30, 2025** | **QUARTER ENDED SEPTEMBER 30, 2025** | **QUARTER ENDED SEPTEMBER 30, 2025** |
|  |  | **Adjustments** | **Adjustments** | **Adjustments** |  | **Reportable Segments** | **Reportable Segments** | **Reportable Segments** | **Reportable Segments** |
| **<u>(Dollars in millions)</u>** | **Total<br>GAAP** | **Reclassi-<br>fications** | **Additions/<br>(Subtractions)** | **Total<br>Adjustments**<sup>(1)</sup> | **Total<br>Core<br>Earnings** | **Federal Education Loans** | **Consumer Lending** | **Business Processing** | **Other** |
| Interest income: |  |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;Education loans | $760 |  |  |  |  | $484 | $276 | $— | $— |
| &nbsp;&nbsp;Cash and investments | 21 |  |  |  |  | 10 | 5 |  | 6 |
| Total interest income | 781 |  |  |  |  | 494 | 281 |  | 6 |
| Total interest expense | 639 |  |  |  |  | 429 | 183 |  | 23 |
| Net interest income<br> (loss) | 142 | $4 | $— | $4 | $146 | 65 | 98 |  | (17) |
| Less: provisions for loan<br> losses | 168 |  |  |  | 168 | 13 | 155 |  |  |
| Net interest income<br> (loss) after provisions<br> for loan losses | (26) |  |  |  |  | 52 | (57) |  | (17) |
| Other income (loss): |  |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;Servicing revenue | 13 |  |  |  |  | 10 | 3 |  |  |
| &nbsp;&nbsp;Asset recovery and<br> business processing<br> revenue |  |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;Other revenue | 6 |  |  |  |  |  |  |  | 10 |
| Total other income | 19 | (4) | 8 | 4 | 23 | 10 | 3 |  | 10 |
| Expenses: |  |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;Direct operating<br> expenses | 61 |  |  |  |  | 16 | 45 |  |  |
| &nbsp;&nbsp;Unallocated shared<br> services expenses | 44 |  |  |  |  |  |  |  | 44 |
| &nbsp;&nbsp;Operating expenses | 105 |  |  |  | 105 | 16 | 45 |  | 44 |
| &nbsp;&nbsp;Goodwill and acquired<br> intangible asset<br> impairment and <br> amortization | 1 |  | (1) | (1) |  |  |  |  |  |
| &nbsp;&nbsp;Restructuring/other<br> reorganization<br> expenses | 4 |  |  |  | 4 |  |  |  | 4 |
| Total expenses | 110 |  | (1) | (1) | 109 | 16 | 45 |  | 48 |
| Income (loss) before<br> income tax expense<br> (benefit) | (117) |  | 9 | 9 | (108) | 46 | (99) |  | (55) |
| Income tax expense<br> (benefit)<sup>(2)</sup> | (31) |  | 6 | 6 | (25) | 11 | (23) |  | (13) |
| Net income (loss) | $(86) | $— | $3 | $3 | $(83) | $35 | $(76) | $— | $(42) |

---

------

<sup>(1)</sup> Core Earnings adjustments to GAAP:

---

| | | | |
|:---|:---|:---|:---|
|  | **QUARTER ENDED SEPTEMBER 30, 2025** | **QUARTER ENDED SEPTEMBER 30, 2025** | **QUARTER ENDED SEPTEMBER 30, 2025** |
| **<u>(Dollars in millions)</u>** | **Net Impact of<br>Derivative<br>Accounting** | **Net Impact of<br>Goodwill and<br>Acquired<br>Intangibles** | **Total** |
| Net interest income (loss) after provisions for loan losses | $4 | $— | $4 |
| Total other income | 4 |  | 4 |
| Goodwill and acquired intangible asset impairment and amortization |  | (1) | (1) |
| Total Core Earnings adjustments to GAAP | $8 | $1 | 9 |
| Income tax expense (benefit) |  |  | 6 |
| Net income (loss) |  |  | $3 |

---

<sup>(2)</sup> Income taxes are based on a percentage of net income before tax for the individual reportable segment.

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| | | | | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|:---|:---|:---|
|  | **QUARTER ENDED DECEMBER 31, 2024** | **QUARTER ENDED DECEMBER 31, 2024** | **QUARTER ENDED DECEMBER 31, 2024** | **QUARTER ENDED DECEMBER 31, 2024** | **QUARTER ENDED DECEMBER 31, 2024** | **QUARTER ENDED DECEMBER 31, 2024** | **QUARTER ENDED DECEMBER 31, 2024** | **QUARTER ENDED DECEMBER 31, 2024** | **QUARTER ENDED DECEMBER 31, 2024** |
|  |  | **Adjustments** | **Adjustments** | **Adjustments** |  | **Reportable Segments** | **Reportable Segments** | **Reportable Segments** | **Reportable Segments** |
| **<u>(Dollars in millions)</u>** | **Total<br>GAAP** | **Reclassi-<br>fications** | **Additions/<br>(Subtractions)** | **Total<br>Adjustments** <sup>(1)</sup> | **Total<br>Core<br>Earnings** | **Federal Education Loans** | **Consumer Lending** | **Business Processing** | **Other** |
| Interest income: |  |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;Education loans | $837 |  |  |  |  | $537 | $300 | $— | $— |
| &nbsp;&nbsp;Cash and investments | 25 |  |  |  |  | 12 | 5 |  | 8 |
| Total interest income | 862 |  |  |  |  | 549 | 305 |  | 8 |
| Total interest expense | 727 |  |  |  |  | 514 | 188 |  | 26 |
| Net interest income<br> (loss) | 135 | $7 | $(8) | $(1) | $134 | 35 | 117 |  | (18) |
| Less: provisions for loan<br> losses | 45 |  |  |  | 45 | 7 | 38 |  |  |
| Net interest income<br> (loss) after provisions<br> for loan losses | 90 |  |  |  |  | 28 | 79 |  | (18) |
| Other income (loss): |  |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;Servicing revenue | 6 |  |  |  |  | 5 | 1 |  |  |
| &nbsp;&nbsp;Asset recovery and<br> business processing<br> revenue | 43 |  |  |  |  |  |  | 43 |  |
| &nbsp;&nbsp;Other revenue | 67 |  |  |  |  |  |  |  | 8 |
| &nbsp;&nbsp;Gain (loss) on sale of subsidiaries | (28) |  |  |  |  |  |  | (28) |  |
| Total other income | 88 | (7) | (52) | (59) | 29 | 5 | 1 | 15 | 8 |
| Expenses: |  |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;Direct operating<br> expenses | 93 |  |  |  |  | 20 | 33 | 40 |  |
| &nbsp;&nbsp;Unallocated shared<br> services expenses | 53 |  |  |  |  |  |  |  | 53 |
| &nbsp;&nbsp;Operating expenses | 146 |  |  |  | 146 | 20 | 33 | 40 | 53 |
| &nbsp;&nbsp;Goodwill and acquired<br> intangible asset<br> impairment and <br> amortization | 1 |  | (1) | (1) |  |  |  |  |  |
| &nbsp;&nbsp;Restructuring/other<br> reorganization<br> expenses | 5 |  |  |  | 5 |  |  |  | 5 |
| Total expenses | 152 |  | (1) | (1) | 151 | 20 | 33 | 40 | 58 |
| Income (loss) before<br> income tax expense<br> (benefit) | 26 |  | (59) | (59) | (33) | 13 | 47 | (25) | (68) |
| Income tax expense<br> (benefit)<sup>(2)</sup> | 2 |  | (10) | (10) | (8) | 3 | 10 | (5) | (16) |
| Net income (loss) | $24 | $— | $(49) | $(49) | $(25) | $10 | $37 | $(20) | $(52) |

---

------

<sup>(1)</sup> Core Earnings adjustments to GAAP:

---

| | | | |
|:---|:---|:---|:---|
|  | **QUARTER ENDED DECEMBER 31, 2024** | **QUARTER ENDED DECEMBER 31, 2024** | **QUARTER ENDED DECEMBER 31, 2024** |
| **<u>(Dollars in millions)</u>** | **Net Impact of<br>Derivative<br>Accounting** | **Net Impact of<br>Goodwill and<br>Acquired<br>Intangibles** | **Total** |
| Net interest income (loss) after provisions for loan losses | $(1) | $— | $(1) |
| Total other income | (59) |  | (59) |
| Goodwill and acquired intangible asset impairment and amortization |  | (1) | (1) |
| Total Core Earnings adjustments to GAAP | $(60) | $1 | (59) |
| Income tax expense (benefit) |  |  | (10) |
| Net income (loss) |  |  | $(49) |

---

<sup>(2)</sup> Income taxes are based on a percentage of net income before tax for the individual reportable segment.

------

---

| | | | | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|:---|:---|:---|
|  | **YEAR ENDED DECEMBER 31, 2025** | **YEAR ENDED DECEMBER 31, 2025** | **YEAR ENDED DECEMBER 31, 2025** | **YEAR ENDED DECEMBER 31, 2025** | **YEAR ENDED DECEMBER 31, 2025** | **YEAR ENDED DECEMBER 31, 2025** | **YEAR ENDED DECEMBER 31, 2025** | **YEAR ENDED DECEMBER 31, 2025** | **YEAR ENDED DECEMBER 31, 2025** |
|  |  | **Adjustments** | **Adjustments** | **Adjustments** |  | **Reportable Segments** | **Reportable Segments** | **Reportable Segments** | **Reportable Segments** |
| **<u>(Dollars in millions)</u>** | **Total<br>GAAP** | **Reclassi-<br>fications** | **Additions/<br>(Subtractions)** | **Total<br>Adjustments**<sup>(1)</sup> | **Total<br>Core<br>Earnings** | **Federal Education Loans** | **Consumer Lending** | **Business Processing** | **Other** |
| Interest income: |  |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;Education loans | $3025 |  |  |  |  | $1903 | $1122 | $— | $— |
| &nbsp;&nbsp;Cash and investments | 83 |  |  |  |  | 39 | 20 |  | 24 |
| Total interest income | 3108 |  |  |  |  | 1942 | 1142 |  | 24 |
| Total interest expense | 2589 |  |  |  |  | 1730 | 731 |  | 96 |
| Net interest income<br> (loss) | 519 | $18 | $14 | $32 | $551 | 212 | 411 |  | (72) |
| Less: provisions for loan<br> losses | 280 |  |  |  | 280 | 31 | 249 |  |  |
| Net interest income<br> (loss) after provisions<br> for loan losses | 239 |  |  |  |  | 181 | 162 |  | (72) |
| Other income (loss): |  |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;Servicing revenue | 51 |  |  |  |  | 40 | 11 |  |  |
| &nbsp;&nbsp;Asset recovery and<br> business processing<br> revenue | 23 |  |  |  |  |  |  | 23 |  |
| &nbsp;&nbsp;Other revenue (loss) | 17 |  |  |  |  | (1) | 1 |  | 47 |
| Total other income (loss) | 91 | (18) | 48 | 30 | 121 | 39 | 12 | 23 | 47 |
| Expenses: |  |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;Direct operating<br> expenses | 237 |  |  |  | 237 | 70 | 147 | 20 |  |
| &nbsp;&nbsp;Unallocated shared<br> services expenses | 184 |  |  |  | 184 |  |  |  | 184 |
| &nbsp;&nbsp;Operating expenses | 421 |  |  |  | 421 | 70 | 147 | 20 | 184 |
| &nbsp;&nbsp;Goodwill and acquired<br> intangible asset<br> impairment and <br> amortization | 3 |  | (3) | (3) |  |  |  |  |  |
| &nbsp;&nbsp;Restructuring/other<br> reorganization<br> expenses | 17 |  |  |  | 17 |  |  |  | 17 |
| Total expenses | 441 |  | (3) | (3) | 438 | 70 | 147 | 20 | 201 |
| Income (loss) before<br> income tax expense<br> (benefit) | (111) |  | 65 | 65 | (46) | 150 | 27 | 3 | (226) |
| Income tax expense<br> (benefit)<sup>(2)</sup> | (31) |  | 20 | 20 | (11) | 35 | 7 | 1 | (54) |
| Net income (loss) | $(80) | $— | $45 | $45 | $(35) | $115 | $20 | $2 | $(172) |

---

------

<sup>(1)</sup> Core Earnings adjustments to GAAP:

---

| | | | |
|:---|:---|:---|:---|
|  | **YEAR ENDED DECEMBER 31, 2025** | **YEAR ENDED DECEMBER 31, 2025** | **YEAR ENDED DECEMBER 31, 2025** |
| **<u>(Dollars in millions)</u>** | **Net Impact of<br>Derivative<br>Accounting** | **Net Impact of<br>Goodwill and<br>Acquired<br>Intangibles** | **Total** |
| Net interest income (loss) after provisions for loan losses | $32 | $— | $32 |
| Total other income (loss) | 30 |  | 30 |
| Goodwill and acquired intangible asset impairment and amortization |  | (3) | (3) |
| Total Core Earnings adjustments to GAAP | $62 | $3 | 65 |
| Income tax expense (benefit) |  |  | 20 |
| Net income (loss) |  |  | $45 |

---

<sup>(2)</sup> Income taxes are based on a percentage of net income before tax for the individual reportable segment.

------

---

| | | | | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|:---|:---|:---|
|  | **YEAR ENDED DECEMBER 31, 2024** | **YEAR ENDED DECEMBER 31, 2024** | **YEAR ENDED DECEMBER 31, 2024** | **YEAR ENDED DECEMBER 31, 2024** | **YEAR ENDED DECEMBER 31, 2024** | **YEAR ENDED DECEMBER 31, 2024** | **YEAR ENDED DECEMBER 31, 2024** | **YEAR ENDED DECEMBER 31, 2024** | **YEAR ENDED DECEMBER 31, 2024** |
|  |  | **Adjustments** | **Adjustments** | **Adjustments** |  | **Reportable Segments** | **Reportable Segments** | **Reportable Segments** | **Reportable Segments** |
| **<u>(Dollars in millions)</u>** | **Total<br>GAAP** | **Reclassi-<br>fications** | **Additions/<br>(Subtractions)** | **Total<br>Adjustments** <sup>(1)</sup> | **Total<br>Core<br>Earnings** | **Federal Education Loans** | **Consumer Lending** | **Business Processing** | **Other** |
| Interest income: |  |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;Education loans | $3655 |  |  |  |  | $2397 | $1259 | $— | $— |
| &nbsp;&nbsp;Cash and investments | 154 |  |  |  |  | 88 | 25 |  | 41 |
| Total interest income | 3809 |  |  |  |  | 2485 | 1284 |  | 41 |
| Total interest expense | 3273 |  |  |  |  | 2323 | 786 |  | 128 |
| Net interest income<br> (loss) | 536 | $35 | $2 | $37 | $573 | 162 | 498 |  | (87) |
| Less: provisions for loan<br> losses | 113 |  |  |  | 113 | 1 | 112 |  |  |
| Net interest income<br> (loss) after provisions<br> for loan losses | 423 |  |  |  |  | 161 | 386 |  | (87) |
| Other income (loss): |  |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;Servicing revenue | 54 |  |  |  |  | 44 | 10 |  |  |
| &nbsp;&nbsp;Asset recovery and<br> business processing<br> revenue | 271 |  |  |  |  |  |  | 271 |  |
| &nbsp;&nbsp;Other revenue | 100 |  |  |  |  | 5 | 1 |  | 24 |
| &nbsp;&nbsp;Gain (loss) on sale of subsidiaries | 191 |  |  |  |  |  |  | 191 |  |
| Total other income | 616 | (35) | (35) | (70) | 546 | 49 | 11 | 462 | 24 |
| Expenses: |  |  |  |  |  |  |  |  |  |
| &nbsp;&nbsp;Direct operating<br> expenses | 445 |  |  |  |  | 74 | 143 | 228 |  |
| &nbsp;&nbsp;Unallocated shared<br> services expenses | 235 |  |  |  |  |  |  |  | 235 |
| &nbsp;&nbsp;Operating expenses | 680 |  |  |  | 680 | 74 | 143 | 228 | 235 |
| &nbsp;&nbsp;Goodwill and acquired<br> intangible asset<br> impairment and <br> amortization | 146 |  | (146) | (146) |  |  |  |  |  |
| &nbsp;&nbsp;Restructuring/other<br> reorganization<br> expenses | 39 |  |  |  | 39 |  |  |  | 39 |
| Total expenses | 865 |  | (146) | (146) | 719 | 74 | 143 | 228 | 274 |
| Income (loss) before<br> income tax expense<br> (benefit) | 174 |  | 113 | 113 | 287 | 136 | 254 | 234 | (337) |
| Income tax expense<br> (benefit)<sup>(2)</sup> | 43 |  | 23 | 23 | 66 | 31 | 58 | 54 | (77) |
| Net income (loss) | $131 | $— | $90 | $90 | $221 | $105 | $196 | $180 | $(260) |

---

------

<sup>(1)</sup> Core Earnings adjustments to GAAP:

---

| | | | |
|:---|:---|:---|:---|
|  | **YEAR ENDED DECEMBER 31, 2024** | **YEAR ENDED DECEMBER 31, 2024** | **YEAR ENDED DECEMBER 31, 2024** |
| **<u>(Dollars in millions)</u>** | **Net Impact of<br>Derivative<br>Accounting** | **Net Impact of<br>Goodwill and<br>Acquired<br>Intangibles** | **Total** |
| Net interest income (loss) after provisions for loan losses | $37 | $— | $37 |
| Total other income | (70) |  | (70) |
| Goodwill and acquired intangible asset impairment and amortization |  | (146) | (146) |
| Total Core Earnings adjustments to GAAP | $(33) | $146 | 113 |
| Income tax expense (benefit) |  |  | 23 |
| Net income (loss) |  |  | $90 |

---

<sup>(2)</sup> Income taxes are based on a percentage of net income before tax for the individual reportable segment.

------

The following discussion summarizes the differences between GAAP and Core Earnings net income and details each specific adjustment required to reconcile our GAAP earnings to our Core Earnings segment presentation.

---

| | | | | | |
|:---|:---|:---|:---|:---|:---|
|  | **QUARTERS ENDED** | **QUARTERS ENDED** | **QUARTERS ENDED** | **YEARS ENDED** | **YEARS ENDED** |
| **<u>(Dollars in millions)</u>** | **December 31, 2025** | **September 30, 2025** | **December 31, 2024** | **December 31, 2025** | **December 31, 2024** |
| **GAAP net income (loss)** | $(5) | $(86) | $24 | $(80) | $131 |
| Core Earnings adjustments to GAAP: |  |  |  |  |  |
| Net impact of derivative accounting | 7 | 8 | (60) | 62 | (33) |
| Net impact of goodwill and acquired <br> intangible assets | 1 | 1 | 1 | 3 | 146 |
| Net tax effect | (1) | (6) | 10 | (20) | (23) |
| Total Core Earnings adjustments to GAAP | 7 | 3 | (49) | 45 | 90 |
| **Core Earnings net income (loss)** | $2 | $(83) | $(25) | $(35) | $221 |

---

**(1) Derivative Accounting:** Core Earnings exclude periodic gains and losses that are caused by the mark-to-market valuations on derivatives that do not qualify for hedge accounting treatment under GAAP, as well as the periodic mark-to-market gains and losses that are a result of ineffectiveness recognized related to effective hedges under GAAP. Under GAAP, for our derivatives that are held to maturity, the mark-to-market gain or loss over the life of the contract will equal $0. In our Core Earnings presentation, we recognize the economic effect of these hedges, which generally results in any net settlement cash paid or received being recognized ratably as an interest expense or revenue over the hedged item's life.

------

The table below quantifies the adjustments for derivative accounting between GAAP and Core Earnings net income.

---

| | | | | | |
|:---|:---|:---|:---|:---|:---|
|  | **QUARTERS ENDED** | **QUARTERS ENDED** | **QUARTERS ENDED** | **YEARS ENDED** | **YEARS ENDED** |
| **<u>(Dollars in millions)</u>** | **December 31, 2025** | **September 30, 2025** | **December 31, 2024** | **December 31, 2025** | **December 31, 2024** |
| **Core Earnings derivative adjustments:** |  |  |  |  |  |
| (Gains) losses on derivative and hedging <br> activities, net, included in other income | $(4) | $4 | $(59) | $30 | $(70) |
| Plus: (Gains) losses on fair value hedging activity <br> included in interest expense | 7 | (2) | (10) | 7 | (5) |
| Total (gains) losses in GAAP net income | 3 | 2 | (69) | 37 | (75) |
| Plus: Reclassification of settlement income <br> (expense) on derivative and hedging <br> activities, net<sup>(1)</sup> | 3 | 4 | 7 | 18 | 35 |
| Mark-to-market (gains) losses on derivative and <br> hedging activities, net<sup>(2)</sup> | 6 | 6 | (62) | 55 | (40) |
| Amortization of net premiums on Floor Income <br> Contracts in net interest income for Core <br> Earnings |  |  |  |  | 1 |
| Other derivative accounting adjustments<sup>(3)</sup> | 1 | 2 | 2 | 7 | 6 |
| Total net impact of derivative accounting | $7 | $8 | $(60) | $62 | $(33) |

---

------

<sup>(1)</sup> Derivative accounting requires net settlement income/expense on derivatives that do not qualify as hedges to be recorded in a separate income<br>statement line item below net interest income. Under our Core Earnings presentation, these settlements are reclassified to the income statement line item of the economically hedged item. For our Core Earnings net interest income, this would primarily include reclassifying the net settlement<br>amounts related to certain of our interest rate swaps to debt interest expense. The table below summarizes these net settlements on derivative and<br>hedging activities and the associated reclassification on a Core Earnings basis.

---

| | | | | | |
|:---|:---|:---|:---|:---|:---|
|  | **QUARTERS ENDED** | **QUARTERS ENDED** | **QUARTERS ENDED** | **YEARS ENDED** | **YEARS ENDED** |
| **<u>(Dollars in millions)</u>** | **December 31, 2025** | **September 30, 2025** | **December 31, 2024** | **December 31, 2025** | **December 31, 2024** |
| **Reclassification of settlements on <br> derivative and hedging <br> activities:** |  |  |  |  |  |
| Net settlement income (expense) on <br> interest rate swaps reclassified <br> to net interest income | $3 | $4 | $7 | $18 | $35 |
| Total reclassifications of settlement <br> income (expense) on derivative <br> and hedging activities | $3 | $4 | $7 | $18 | $35 |

---

<sup>(2)</sup> "Mark-to-market (gains) on derivative and hedging activities, net" is comprised of the following:

---

| | | | | | |
|:---|:---|:---|:---|:---|:---|
|  | **QUARTERS ENDED** | **QUARTERS ENDED** | **QUARTERS ENDED** | **YEARS ENDED** | **YEARS ENDED** |
| **<u>(Dollars in millions)</u>** | **December 31, 2025** | **September 30, 2025** | **December 31, 2024** | **December 31, 2025** | **December 31, 2024** |
| Fair value hedges | $— | $2 | $(6) | $9 | $3 |
| Foreign currency hedges | 7 | (4) | (4) | (2) | (8) |
| Other <sup>(a)</sup> | (1) | 8 | (52) | 48 | (35) |
| Total mark-to-market (gains) losses <br> on derivative and hedging <br> activities, net | $6 | $6 | $(62) | $55 | $(40) |

---

------

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(a) Primarily derivatives that are used to economically hedge the origination of fixed rate Private Education Loans that don't qualify for hedge accounting. We believe that these derivatives are effective economic hedges,and as such, are a critical element of our interest rate risk management strategy.

<sup>(3)</sup> Other derivative accounting adjustments consist of adjustments related to certain terminated derivatives that did not receive hedge accounting treatment under GAAP but were economic hedges under Core Earnings and, as a result, such gains or losses are amortized into Core Earnings over the life of the hedged item:

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*Cumulative Impact of Derivative Accounting under GAAP compared to Core Earnings* 

As of December 31, 2025, derivative accounting has decreased GAAP equity by approximately $39 million as a result of cumulative net mark-to-market losses (after tax) recognized under GAAP, but not in Core Earnings. The following table rolls forward the cumulative impact to GAAP equity due to these after-tax mark-to-market net gains and losses related to derivative accounting.

---

| | | | | | |
|:---|:---|:---|:---|:---|:---|
|  | **QUARTERS ENDED** | **QUARTERS ENDED** | **QUARTERS ENDED** | **YEARS ENDED** | **YEARS ENDED** |
| **<u>(Dollars in millions)</u>** | **December 31, 2025** | **September 30, 2025** | **December 31, 2024** | **December 31, 2025** | **December 31, 2024** |
| Beginning impact of derivative accounting <br> on GAAP equity | $(37) | $(30) | $(37) | $8 | $(1) |
| Net impact of net mark-to-market gains <br> (losses) under derivative accounting<sup>(1)</sup> | (2) | (7) | 45 | (47) | 9 |
| Ending impact of derivative accounting on <br> GAAP equity | $(39) | $(37) | $8 | $(39) | $8 |

---

------

<sup>(1)</sup> Net impact of net mark-to-market gains (losses) under derivative accounting is composed of the following:

---

| | | | | | |
|:---|:---|:---|:---|:---|:---|
|  | **QUARTERS ENDED** | **QUARTERS ENDED** | **QUARTERS ENDED** | **YEARS ENDED** | **YEARS ENDED** |
| **<u>(Dollars in millions)</u>** | **December 31, 2025** | **September 30, 2025** | **December 31, 2024** | **December 31, 2025** | **December 31, 2024** |
| Total pre-tax net impact of derivative <br> accounting recognized in net <br> income<sup>(2)</sup> | $(7) | $(8) | $60 | $(62) | $33 |
| Tax and other impacts of derivative <br> accounting adjustments | 2 | 2 | (15) | 16 | (8) |
| Change in mark-to-market gains <br> (losses) on derivatives, net of tax <br> recognized in other comprehensive <br> income | 3 | (1) |  | (1) | (16) |
| Net impact of net mark-to-market <br> gains (losses) under <br> derivative accounting | $(2) | $(7) | $45 | $(47) | $9 |

---

------

<sup>(a)</sup> See "Core Earnings derivative adjustments" table above.

*Hedging Embedded Floor Income* 

We use pay-fixed swaps and fixed rate debt to economically hedge embedded Floor Income in our FFELP loans. Historically, we have used these instruments on a periodic basis and depending upon market conditions and pricing, we may enter into additional hedges in the future. Under GAAP, the pay-fixed swaps are accounted for as cash flow hedges. The table below shows the amount of Hedged Floor Income that will be recognized in Core Earnings in future periods based on these hedge strategies.

---

| | | | |
|:---|:---|:---|:---|
|  | **December 31,** | **September 30,** | **December 31,** |
| **<u>(Dollars in millions)</u>** | **2025** | **2025** | **2024** |
| Total hedged Floor Income, net of tax<sup>(1)(2)</sup> | $27 | $31 | $44 |

---

------

<sup>(1)</sup> $36 million, $41 million and $57 million on a pre-tax basis as of December 31, 2025, September 30, 2025, and December 31, 2024, respectively.

<sup>(2)</sup> Of the $27 million as of December 31, 2025, approximately $14 million, $7 million and $6 million will be recognized as part of Core<br>Earnings net income in 2026, 2027 and 2028, respectively.

**(2) Goodwill and Acquired Intangible Assets:** Our Core Earnings exclude goodwill and intangible asset impairment and the amortization of acquired intangible assets. The following table summarizes the goodwill and acquired intangible asset adjustments.

---

| | | | | | |
|:---|:---|:---|:---|:---|:---|
|  | **QUARTERS ENDED** | **QUARTERS ENDED** | **QUARTERS ENDED** | **YEARS ENDED** | **YEARS ENDED** |
| **<u>(Dollars in millions)</u>** | **December 31, 2025** | **September 30, 2025** | **December 31, 2024** | **December 31, 2025** | **December 31, 2024** |
| Core Earnings goodwill and acquired <br> intangible asset adjustments | $1 | $1 | $1 | $3 | $146 |

---

------

**2. Tangible Equity and Adjusted Tangible Equity Ratio** 

Adjusted Tangible Equity measures the ratio of Navient's Tangible Equity to its tangible assets. We adjust this ratio to exclude the assets and equity associated with our FFELP Loan portfolio because FFELP Loans are no longer originated and the FFELP Loan portfolio bears a 3% maximum loss exposure under the terms of the federal guaranty. Management believes that excluding this portfolio from the ratio enhances its usefulness to investors. Management uses this ratio, in addition to other metrics, for analysis and decision making related to capital allocation decisions. The Adjusted Tangible Equity Ratio is calculated as:

---

| | | | |
|:---|:---|:---|:---|
| **<u>(Dollars in millions)</u>** | **December 31, 2025** | **September 30, 2025** | **December 31, 2024** |
| Navient Corporation's stockholders' equity | $2399 | $2439 | $2641 |
| Less: Goodwill and acquired intangible assets | 434 | 435 | 437 |
| Tangible Equity | 1965 | 2004 | 2204 |
| Less: Equity held for FFELP Loans | 141 | 145 | 154 |
| Adjusted Tangible Equity | $1824 | $1859 | $2050 |
| Divided by: |  |  |  |
| Total assets | $48681 | $49306 | $51789 |
| Less: |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Goodwill and acquired intangible assets | 434 | 435 | 437 |
| &nbsp;&nbsp;&nbsp;&nbsp;FFELP Loans | 28141 | 28952 | 30852 |
| Adjusted tangible assets | $20106 | $19919 | $20500 |
| Adjusted Tangible Equity Ratio | 9.1% | 9.3% | 10.0% |

---

**3. Earnings before Interest, Taxes, Depreciation and Amortization Expense (EBITDA)** 

This measures the operating performance of the Business Processing segment and is used by management and equity investors to monitor operating performance and determine the value of those businesses. EBITDA for the Business Processing segment is calculated as:

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| | | | | | |
|:---|:---|:---|:---|:---|:---|
|  | **QUARTERS ENDED** | **QUARTERS ENDED** | **QUARTERS ENDED** | **YEARS ENDED** | **YEARS ENDED** |
| **<u>(Dollars in millions)</u>** | **December 31, 2025** | **September 30, 2025** | **December 31, 2024** | **December 31, 2025** | **December 31, 2024** |
| Core Earnings pre-tax income | $— | $— | $(25) | $3 | $234 |
| Plus: |  |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Depreciation and amortization expense<sup>(1)</sup> |  |  |  |  | 3 |
| EBITDA | $— | $— | $(25) | $3 | $237 |
| Divided by: |  |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Total revenue | $— | $— | $15 | $23 | $462 |
| EBITDA margin | —% | —% | (167)% | 13% | 51% |

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<sup>(1)</sup> There is no interest expense in this segment.

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**4. Allowance for Loan Losses Excluding Expected Future Recoveries on Previously Fully Charged-off Loans** 

The allowance for loan losses on the Private Education Loan portfolio used for the three credit metrics below excludes the expected future recoveries on previously fully charged-off loans to better reflect the current expected credit losses remaining in connection with the loans on balance sheet that have not charged off. That is, as of December 31, 2025, the $534 million Private Education Loan allowance for loan losses excluding expected future recoveries on previously fully charged-off loans represents the current expected credit losses that remain in connection with the $15,815 million Private Education Loan portfolio. The $170 million of expected future recoveries on previously fully charged-off loans, which is collected over an average 15-year period, mechanically is a reduction to the overall allowance for loan losses. However, it is not related to the $15,815 million Private Education Loan portfolio on our balance sheet and, as a result, management excludes this impact to the allowance to better evaluate and assess our overall credit loss coverage on the Private Education Loan portfolio. We believe this provides a more meaningful and holistic view of the available credit loss coverage on our non-charged-off Private Education Loan portfolio. We believe this information is useful to our investors, lenders and rating agencies.

***Allowance for Loan Losses Metrics – Private Education Loans***

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| | | | | | |
|:---|:---|:---|:---|:---|:---|
|  | **QUARTERS ENDED** | **QUARTERS ENDED** | **QUARTERS ENDED** | **YEARS ENDED** | **YEARS ENDED** |
| **<u>(Dollars in millions)</u>** | **December 31, 2025** | **September 30, 2025** | **December 31, 2024** | **December 31, 2025** | **December 31, 2024** |
| Allowance at end of period (GAAP) | $364 | $406 | $441 | $364 | $441 |
| Plus: expected future recoveries on previously fully <br> charged-off loans | 170 | 173 | 179 | 170 | 179 |
| Allowance at end of period excluding expected <br> future recoveries on previously fully charged-off <br> loans (Non-GAAP Financial Measure) | $534 | $579 | $620 | $534 | $620 |
| Ending total loans | $15815 | $15862 | $16157 | $15815 | $16157 |
| Ending loans in repayment | $15184 | $15221 | $15363 | $15184 | $15363 |
| Net charge-offs | $87 | $96 | $73 | $335 | $335 |
| Allowance coverage of charge-offs: |  |  |  |  |  |
| &nbsp;&nbsp;GAAP | 1.1 | 1.1 | 1.5 | 1.1 | 1.3 |
| &nbsp;&nbsp;Adjustment<sup>(1)</sup> | .5 | .4 | .6 | .5 | .5 |
| &nbsp;&nbsp;Non-GAAP Financial Measure<sup>(1)</sup> | 1.6 | 1.5 | 2.1 | 1.6 | 1.8 |
| Allowance as a percentage of the ending total loan <br> balance: |  |  |  |  |  |
| &nbsp;&nbsp;GAAP | 2.3% | 2.6% | 2.7% | 2.3% | 2.7% |
| &nbsp;&nbsp;Adjustment<sup>(1)</sup> | 1.1 | 1.1 | 1.1 | 1.1 | 1.1 |
| &nbsp;&nbsp;Non-GAAP Financial Measure<sup>(1)</sup> | 3.4% | 3.7% | 3.8% | 3.4% | 3.8% |
| Allowance as a percentage of the ending loans in <br> repayment: |  |  |  |  |  |
| &nbsp;&nbsp;GAAP | 2.4% | 2.7% | 2.9% | 2.4% | 2.9% |
| &nbsp;&nbsp;Adjustment<sup>(1)</sup> | 1.1 | 1.1 | 1.2 | 1.1 | 1.2 |
| &nbsp;&nbsp;Non-GAAP Financial Measure<sup>(1)</sup> | 3.5% | 3.8% | 4.1% | 3.5% | 4.1% |

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<sup>(1)</sup> The allowance used for these credit metrics excludes the expected future recoveries on previously fully charged-off loans. See discussion above.

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