# EDGAR Filing Document

**Accession Number:** 0001003935
**File Stem:** 0001178913-25-003286
**Filing Date:** 2025-9
**Character Count:** 20931
**Document Hash:** 565225ea9d9ba4ab62a2e45bc21a5da7
**Contains OCR:** False
**Source Format:** 

## Filing Content

## Filing Summary
**0001178913-25-003286.hdr.sgml**: 20250910

**ACCESSION NUMBER**: 0001178913-25-003286

**CONFORMED SUBMISSION TYPE**: 6-K

**PUBLIC DOCUMENT COUNT**: 4

**CONFORMED PERIOD OF REPORT**: 20250910

**FILED AS OF DATE**: 20250910

**DATE AS OF CHANGE**: 20250910

**FILER**: 

**COMPANY DATA:**
- **COMPANY CONFORMED NAME:** NICE Ltd.
- **CENTRAL INDEX KEY:** 0001003935
- **STANDARD INDUSTRIAL CLASSIFICATION:** SERVICES-PREPACKAGED SOFTWARE [7372]
- **ORGANIZATION NAME:** 06 Technology
- **EIN:** 000000000
- **FISCAL YEAR END:** 1231

**FILING VALUES:**
- **FORM TYPE:** 6-K
- **SEC ACT:** 1934 Act
- **SEC FILE NUMBER:** 000-27466
- **FILM NUMBER:** 251304647

**BUSINESS ADDRESS:**
- **STREET 1:** 13 ZARCHIN STREET
- **STREET 2:** P.O.B. 690
- **CITY:** RA'ANANA
- **STATE:** L3
- **ZIP:** 43107
- **BUSINESS PHONE:** 972-9-775-3777

**MAIL ADDRESS:**
- **STREET 1:** 13 ZARCHIN STREET
- **STREET 2:** P.O.B. 690
- **CITY:** RA'ANANA
- **STATE:** L3
- **ZIP:** 43107

**FORMER COMPANY:**
- **FORMER CONFORMED NAME:** NICE SYSTEMS LTD
- **DATE OF NAME CHANGE:** 19951122

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### SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

### FORM 6-K
REPORT OF FOREIGN PRIVATE ISSUER

PURSUANT TO RULE 13A-16 OR 15D-16 OF

THE SECURITIES EXCHANGE ACT OF 1934

For the month of August 2025 (Report No. 2)

Commission File Number: 0-27466

 **NICE LTD.**

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(Translation of Registrant's Name into English)<br>

13 Zarchin Street, P.O. Box 690, Ra'anana, Israel

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(Address of Principal Executive Offices)<br>

Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.

Form 20-F ☒&nbsp;&nbsp;&nbsp;&nbsp; Form 40-F ☐

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1): ____

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7): ____

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#### CONTENTS
This Report on Form 6-K of NICE consists of the following documents, which are attached hereto and incorporated by reference herein:

99.1 NiCE and RingCentral Extend Partnership to Accelerate AI-Driven Customer and Employee Experiences, dated August 5, 2025

99.2 NiCE Deepens Partnership with Salesforce to Accelerate End-To-End Customer Service Workflow Orchestration, dated August 12, 2025

99.3 NiCE Announces Upcoming Conference Participation, dated August 21, 2025

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#### SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.

**NICE LTD.**<br>Name: <u>/s/ Alon Levy</u><br> Title: Vice President, General Counsel and Corporate Secretary <br>Dated: September 10, 2025<br>

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#### EXHIBIT INDEX
This Report on Form 6-K of NICE consists of the following documents, which are attached hereto and incorporated by reference herein:

[99.1 NiCE and RingCentral Extend Partnership to Accelerate AI-Driven Customer and Employee Experiences, dated August 5, 2025](exhibit_99-1.htm)

[99.2 NiCE Deepens Partnership with Salesforce to Accelerate End-To-End Customer Service Workflow Orchestration, dated August 12, 2025](exhibit_99-2.htm)

[99.3 NiCE Announces Upcoming Conference Participation, dated August 21, 2025](exhibit_99-3.htm)

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## Exhibit 99.1

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<u>**Exhibit 99.1**</u><br>

**NiCE and RingCentral Extend Partnership to Accelerate AI-Driven Customer and**

 **Employee Experiences**

*Building on a decade of collaboration, the renewed partnership strengthens integrated AI-powered UCaaS and*

 *CCaaS solutions to transform customer engagement*

The extension builds upon the partnership NiCE and RingCentral have cultivated since 2015, and re-energizes the partnership in go-to-market, sales, onboarding, and post sales engagement. The extended partnership helps businesses transform and deliver AI-powered customer experiences.

RingCentral is a recognized leader in cloud business communications, and named a Leader in the Gartner® Magic Quadrant for Unified Communications as a Service (UCaaS) report for 10 consecutive years. In addition, NiCE is a recognized industry leader in cloud contact center and CX, and named a Leader\* in the Gartner® Magic Quadrant<sup>TM</sup> for Contact Center as a Service (CCaaS)\*\* report for 10 consecutive years.

Together, the two companies have a successful track record of offering a deeply integrated UCaaS and CCaaS solution.

"RingCentral is a recognized leader in cloud business communications, and we're excited to work together to take our partnership with RingCentral to the next level – one defined by the seamless convergence of AI powered customer and employee experiences," said **Scott Russell, CEO of NiCE**. "The path ahead is about working together collaboratively to unlock more opportunities — and meet businesses wherever they are in their AI journey to modernize how they connect, collaborate, and serve their customers."

"The past 10 years of the NiCE and RingCentral partnership has been an interesting journey, and one that has seen notable success. Few other vendors in the UCaaS and CCaaS market have been able to integrate that deeply and reach a level of success seen by this partnership, so I look forward to seeing what's next and how NiCE and RingCentral will help customers in their AI powered EX and CX journeys," said **Zeus Kerravala, Founder and Principal Analyst of ZK Research**.

For more information on RingCentral Contact Center, please visit: <u>https://www.ringcentral.com/contact-center.html</u>

\*NiCE recognized as inContact in 2015 and 2016, recognized as NiCE inContact in 2017, 2018, 2019 and 2020 and recognized as NiCE CXone in 2021.

\*\*Recognized in the Magic Quadrant for Contact Center as a Service, North America from 2015 to 2019.

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Gartner, Magic Quadrant for Contact Center as a Service, By Drew Kraus, Pri Rathnayake, Megan Fernandez, Pankil Sheth, Jason Bridge, 28 October 2024.

Gartner, Critical Capabilities for Unified Communications as a Service, By Rafael Benitez, Megan Fernandez, Christopher Trueman, Pankil Sheth, 14 October 2024. <br>

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

#### About RingCentral
RingCentral is a global leader in AI-powered business communications, contact center, conversational intelligence, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence and unlocks rich customer and employee interactions to provide insights and improved business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of hundreds of thousands of customers and millions of users worldwide. Visit ringcentral.com to learn more.© 2025 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Contact Center, and the RingCentral logo are trademarks of RingCentral, Inc.

**RingCentral**<br> Mariana Leventis<br> 650-562-6545<br> <u>mariana.leventis@ringcentral.com</u>

#### About NiCE
**NiCE** (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE's platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

#### Corporate Media Contact
Christopher Irwin-Dudek, +1 201 561 4442, media@nice.com, ET

#### Investors
Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Omri Arens, +972 3 763 0127, ir@nice.com, CET

*Trademark Note:* NiCE and the NiCE logo are trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE's marks, please see: www.nice.com/nice-trademarks.

#### Forward-Looking Statements
*This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Russell, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the "Company"). In some cases, such forward-looking statements can be identified by terms such as "believe," "expect," "seek," "may," "will," "intend," "should," "project," "anticipate," "plan," "estimate," or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in general economic and business conditions; competition; successful execution of the Company's growth strategy; success and growth of the Company's cloud Software-as-a-Service business; rapid changes in technology and market requirements; the implementation of AI capabilities in certain products and services, decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or effectively integrating acquired operations; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company's dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security incidents; privacy concerns; changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, including those arising from political instability or armed conflict that may disrupt our business and the global economy; our ability to recruit and retain qualified personnel; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the "SEC"). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company's Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.*

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## Exhibit 99.2

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<u>**Exhibit 99.2**</u>

<u>****</u>

<br> #### NiCE Deepens Partnership with Salesforce to Accelerate End-To-End Customer

#### Service Workflow Orchestration
*Expanded collaboration brings NiCE's AI-powered CX and intelligent orchestration together with Agentforce in*

 *Salesforce Service Cloud, empowering businesses to deliver complete customer service experiences*

**Hoboken, N.J., August 12, 2025 – NiCE (Nasdaq:** NICE) today announced an expanded strategic partnership with **Salesforce** to deliver seamless, AI-driven customer experiences through a deeper integration between NiCE CXone Mpower and Salesforce Service Cloud. After launching Bring Your Own Telephony with Salesforce Service Cloud Voice in 2022, the companies will further invest in enabling Bring Your Own Contact Center, inclusive of customer managed channels and NiCE's leading WEM capabilities in the Service Cloud unified desktop. NiCE and Salesforce support a shared customer base of hundreds of thousands of users. This expanded partnership adds powerful new capabilities while laying the foundation for continued innovation and joint growth.

NiCE further intends to join the Salesforce Zero Copy Partner Network as the first in the Contact Center ecosystem to enable the unification of contact center interaction insights with CRM data through a new bidirectional Zero Copy integration with Salesforce Data Cloud. This will provide customers with a shared data foundation between NiCE CXone Mpower and Salesforce Data Cloud that eliminates silos and unlocks data to accelerate AI-driven experiences across both platforms. Shared customers can use this integration to enable real-time AI-driven orchestration using complete experience context. AI agents can operate with a complete, stateful understanding of the entire journey across self-service, live support, and fulfillment, including awareness of past actions, intent, and outcomes.

Through this collaboration, organizations can leverage CXone Mpower's real-time orchestration engine, industry-leading workforce augmentation solutions and purpose-built AI for CX seamlessly within Salesforce Service Cloud's unified desktop for Service Reps. This integration extends NiCE's industry-leading connected intelligence across Salesforce digital channels, cases, and interactions, delivering a streamlined, AI-first service experience.

By uniting Service Cloud's robust CRM platform, renowned for advanced case management and extensive digital channel support, and AI assistance for service reps in the agent desktop with CXone Mpower's intelligent CX automation and orchestration capabilities, joint customers gain a unified, intelligent service environment. If a customer begins their journey with an autonomous agent, they can seamlessly transfer their conversation to a human service rep with their entire transcript and Salesforce record intact and if the issue becomes even more complex a supervisor can access the conversation for real-time coaching. This is one example of how NiCE and Salesforce are enabling seamless orchestration of complex customer journeys across every touchpoint, with real-time decisioning, workflow automation, and personalized interactions that drive customer satisfaction and operational efficiency.

"This renewed partnership with Salesforce marks more than just deeper integration, it signals a vision for the future of customer service," said **Barry Cooper, President, CX Division, NiCE**. "Together, we will collaborate to help businesses move from disconnected touchpoints to intelligently orchestrated experiences that span the entire customer journey. As our partnership grows, so does our commitment to helping our mutual customers lead the way in AI-powered service."

"Strengthening our partnership with NiCE will help organizations further provide deeply unified customer service experiences," said **Kishan Chetan, Executive VP and GM Service Cloud at Salesforce**. "Together, we're helping organizations move beyond channel silos and orchestrate intelligent, outcomes-driven interactions at scale, ultimately delivering greater value to our mutual customer through continued innovation."

#### About NiCE
**NiCE** (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE's platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

#### Corporate Media Contact
Christopher Irwin-Dudek, +1 201 561 4442, media@nice.com, ET

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#### Investors
Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Omri Arens, +972 3 763 0127, ir@nice.com, CET

*Trademark Note:* NiCE and the NiCE logo are trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE's marks, please see: www.nice.com/nice-trademarks.

#### Forward-Looking Statements
*This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Cooper, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the "Company"). In some cases, such forward-looking statements can be identified by terms such as "believe," "expect," "seek," "may," "will," "intend," "should," "project," "anticipate," "plan," "estimate," or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in general economic and business conditions; competition; successful execution of the Company's growth strategy; success and growth of the Company's cloud Software-as-a-Service business; rapid changes in technology and market requirements; the implementation of AI capabilities in certain products and services, decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or effectively integrating acquired operations; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company's dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security incidents; privacy concerns; changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, including those arising from political instability or armed conflict that may disrupt our business and the global economy; our ability to recruit and retain qualified personnel; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the "SEC"). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company's Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.*

** 

<br> ------

## Exhibit 99.3

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<u>**Exhibit 99.3**</u>

<u>****</u>

<br> #### NiCE Announces Upcoming Conference Participation
**Hoboken, N.J., August 21, 2025**, **<u>NiCE</u> (Nasdaq: NICE)** announced today that Scott Russell, CEO of NiCE, will participate in a fireside chat at the following investor conference:

<br> • Citi's 2025 Global TMT Conference on September 4, 2025, at 1:30 PM ET

A live webcast and replay of the event will be available on the Company's Investor Relations website at https://www.nice.com/company/investors/upcoming-event.

**About NiCE**

**<u>NiCE</u>** (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE's platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

#### Investor Relations Contact
Marty Cohen, +1-551-256-5354, ir@nice.com, ET

Omri Arens, +972-3-763-0127, <u>ir@nice.com</u>, CET

#### Corporate Media Contact
Christopher Irwin-Dudek, 201-561-4442, <u>media@nice.com</u>, ET

Trademark Note: NiCE and the NiCE logo are trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE's marks, please see: <u>www.nice.com/nice-trademarks</u>.<br>

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