# EDGAR Filing Document

**Accession Number:** 0001481646
**File Stem:** 0001558370-23-000146
**Filing Date:** 2023-1
**Character Count:** 29765
**Document Hash:** 47285f9e014e8b347cacb7d3b4f39596
**Contains OCR:** False
**Source Format:** 

## Filing Content

## Filing Summary
**0001558370-23-000146.hdr.sgml**: 20230109

**ACCESSION NUMBER**: 0001558370-23-000146

**CONFORMED SUBMISSION TYPE**: 8-K

**PUBLIC DOCUMENT COUNT**: 15

**CONFORMED PERIOD OF REPORT**: 20230109

**ITEM INFORMATION**: Results of Operations and Financial Condition

**ITEM INFORMATION**: Financial Statements and Exhibits

**FILED AS OF DATE**: 20230109

**DATE AS OF CHANGE**: 20230109

**FILER**: 

**COMPANY DATA:**
- **COMPANY CONFORMED NAME:** Accolade, Inc.
- **CENTRAL INDEX KEY:** 0001481646
- **STANDARD INDUSTRIAL CLASSIFICATION:** SERVICES-BUSINESS SERVICES, NEC [7389]
- **IRS NUMBER:** 432117836
- **STATE OF INCORPORATION:** DE
- **FISCAL YEAR END:** 0228

**FILING VALUES:**
- **FORM TYPE:** 8-K
- **SEC ACT:** 1934 Act
- **SEC FILE NUMBER:** 001-39348
- **FILM NUMBER:** 23518231

**BUSINESS ADDRESS:**
- **STREET 1:** 660 W. GERMANTOWN PIKE SUITE 500
- **CITY:** PLYMOUTH MEETING
- **STATE:** PA
- **ZIP:** 19462
- **BUSINESS PHONE:** 347-574-3820

**MAIL ADDRESS:**
- **STREET 1:** 660 W. GERMANTOWN PIKE SUITE 500
- **CITY:** PLYMOUTH MEETING
- **STATE:** PA
- **ZIP:** 19462

**FORMER COMPANY:**
- **FORMER CONFORMED NAME:** Accolade LLC
- **DATE OF NAME CHANGE:** 20100121

?xml version='1.0' encoding='UTF-8'?

------

**UNITED STATES**

**SECURITIES AND EXCHANGE COMMISSION**

**WASHINGTON, D.C. 20549**

**FORM 8-K**

**CURRENT REPORT**

**Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934**

**Date of Report (Date of earliest event reported): January 9, 2023**

## Accolade, Inc.
**(Exact name of Registrant as Specified in Its Charter)**

---

| | | |
|:---|:---|:---|
| **Delaware** | **001-39348** | **01-0969591** |
| **(State or Other Jurisdictionof Incorporation)** | **(Commission File Number)** | **(IRS EmployerIdentification No.)** |
|  | **1201 Third Avenue, Suite 1700Seattle, WA 98101** |  |
|  | **(Address of Principal Executive Offices and Zip Code)** |  |

---

**(206) 926-8100**

**(Registrant's Telephone Number, Including Area Code)**

**Not Applicable**

**(Former Name or Former Address, if Changed Since Last Report)**

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instructions A.2. below):

☐ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

☐ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

☐ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

☐ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

---

| | |
|:---|:---|
| **Title of each class** | **Name of each exchange on which registered** |
| **Common Stock, $0.0001 par value per share**<br> **ACCD** | **The Nasdaq Stock Market LLC** |

---

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

**Item 2.02.**&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; **Results of Operations and Financial Condition.**

On January 9, 2023, Accolade, Inc. (the "Company") issued a press release reporting its financial results for the fiscal third quarter ended November 30, 2022. A copy of such press release is furnished hereto as Exhibit 99.1 and incorporated by reference herein.

The information in this Form 8-K, including Exhibit 99.1, shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference under the Securities Act of 1933, as amended, or into any filing with the U.S. Securities and Exchange Commission made by the Company, whether made before or after the date hereof, except as expressly set forth by reference in such a filing.

**Item 9.01**&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; **Financial Statements and Exhibits.**

**(d) Exhibits**

---

| | |
|:---|:---|
| **Exhibit**<br>**Number** | **Exhibit Description** |
| 99.1 | [Press Release titled "Accolade Announces Results for Fiscal Third Quarter 2023," dated January 9, 2023 furnished herewith](accd-20230109xex99d1.htm) |
| 104 | Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101) |

---

**SIGNATURES**

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

---

| | | |
|:---|:---|:---|
|  | **Accolade, Inc.** | **Accolade, Inc.** |
| Dated: January 9, 2023 |  |  |
|  | By: | &nbsp;&nbsp;&nbsp;&nbsp;/s/ Stephen Barnes |
|  |  | Stephen Barnes |
|  |  | Chief Financial Officer |

---

## Exhibit 99.1

**Exhibit 99.1**

![Graphic](accd-20230109xex99d1001.jpg)

**Accolade Announces Results for Fiscal Third Quarter 2023** 

● Fiscal third quarter 2023 revenue of $90.9 million, a 9% increase compared to fiscal third quarter 2022 revenue of $83.5 million

SEATTLE, January 9, 2023 -- Accolade, Inc. (NASDAQ: ACCD) today announced financial results for the fiscal third quarter ended November 30, 2022.

"Accolade enters the new year having just concluded one of the strongest selling performances in our company's history. Notably, the strength in our business is driven by the increasing diversity in our platform across solutions, customer types, distribution channels, and industry sectors. Accolade is leading the conversation with customers because of our proven track record of delivering measurable improvements in health and cost outcomes, and because our solutions are Engineered to Care," said Rajeev Singh, Accolade Chief Executive Officer.

"Innovations in digital health have created tremendous opportunities to advance the way healthcare is experienced in this country, but digital solutions alone are not enough to reinvent the healthcare journey. Accolade has spent more than 15 years engineering a better healthcare experience, one that predictively engages members to understand their care needs, proactively navigates them to quality care and informed decisions, and addresses barriers including Social Determinants of Health. There is a personal element of the care journey that we can't fully replace with technology, but that we can make better through engineering. Our customers recognize the vision we share, and have responded by helping us create the foundation for years of growth and innovation."

**Financial Highlights for Fiscal Third Quarter ended November 30, 2022**

---

| | | | |
|:---|:---|:---|:---|
|  | **Three Months Ended November 30,** | **Three Months Ended November 30,** | |
|  | **2022** | **2021** | **%**<br>**Change**<sup>(2)</sup> |
|  | **(in millions, except percentages)** | **(in millions, except percentages)** |  |
| **GAAP Financial Data:** |  |  |  |
| Revenue | $90.9 | $83.5 | 9% |
| Net Income (loss) | $(39.9) | $22.5 | (277)% |
| **Non-GAAP Financial Data**<sup>(1)</sup>**:** |  |  |  |
| Adjusted EBITDA | $(10.2) | $(11.9) | 14% |
| Adjusted Gross Profit | $41.8 | $39.2 | 6% |
| Adjusted Gross Margin | 45.9% | 47.0% |  |

---

 <sup>(1)</sup> A reconciliation of GAAP to non-GAAP results has been provided in this press release in the accompanying Financial Tables. An explanation of these measures is also included below under the heading "Non-GAAP Financial Measures."

 <sup>(2)</sup> Percentages are calculated from accompanying Financial Tables and may differ from percentage change of numbers in Financial Highlights table due to rounding.

Steve Barnes, Accolade Chief Financial Officer, commented, "Accolade again delivered against our financial promises on the strength of our diversified business and track record of delivering success for our customers. On the strength of our bookings performance throughout last year, we are pleased to introduce preliminary fiscal year 2024 guidance that reaffirms both our revenue growth and Adjusted EBITDA targets. We are firmly on track and remain committed to delivering positive Adjusted EBITDA and cash flow in fiscal year 2025."

------

**Financial Outlook**

Accolade provides forward-looking guidance on revenue and Adjusted EBITDA, a non-GAAP financial measure.

For the fiscal fourth quarter ending February 28, 2023, we expect:

● Revenue between $97 million and $101 million

● Adjusted EBITDA between $(1) million and $3 million

For the fiscal year ending February 28, 2023, we expect:

● Revenue between $361 million and $365 million

● Adjusted EBITDA between $(36) million and $(40) million

For the fiscal year ending February 29, 2024, we are introducing preliminary revenue and Adjusted EBITDA guidance as follows:

● Revenue of approximately $410 million

● Adjusted EBITDA between (5)% to (7)% of revenue

Accolade has not reconciled guidance for Adjusted EBITDA to net loss, the most directly comparable GAAP measure, and has not provided forward-looking guidance for net loss, because there are items that may impact net loss, including stock-based compensation, that are not within the company's control or cannot be reasonably predicted.

**Quarterly Conference Call Details**

The company will host a conference call today, January 9, 2023 at 4:30 p.m. E.T. to discuss its financial results.

*To Listen via Telephone*: Pre-registration is required by the conference call operator. Please pre-register by clicking <u>here</u> (<u>https://register.vevent.com/register/BIae7d2bb974dc4198bb9154f71b0b1945</u>). Upon registering, you will be emailed a dial-in number, direct passcode and unique PIN.

*To Listen via Internet*: The conference call can be accessed via a live audio webcast that will be available online at<u> </u><u>http://ir.accolade.com</u>.

*Replay*: A replay of the call will be available via webcast for on-demand listening shortly after the completion of the call, at <u>http://ir.accolade.com</u>.

**Forward-Looking Statements**

This release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, and the Private Securities Litigation Reform Act of 1995, as amended. These forward-looking statements include statements regarding our future growth and our financial outlook. Forward-looking statements are subject to risks and uncertainties and are based on potentially inaccurate assumptions that could cause actual results to differ materially from those expected or implied by the forward-looking statements. Actual results may differ materially from the results predicted, and reported results should not be considered as an indication of future performance. In some cases, you can identify forward-looking statements because they contain words such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "maintain," "might," "likely," "plan," "potential," "predict," "project," "seek," "should," "target," "will," "would," or similar expressions and the negatives of those terms.

------

Important risks and uncertainties that could cause our actual results and financial condition to differ materially from those indicated in the forward-looking statements include, among others, the risks described under the heading "Risk Factors" in Accolade's most recently filed Annual Report on Form 10-K and subsequent filings, which should be read in conjunction with any forward-looking statements. All forward-looking statements in this press release are based on information available to Accolade as of the date hereof, and it does not assume any obligation to update the forward-looking statements provided to reflect events that occur or circumstances that exist after the date on which they were made, except as required by law.

**About Accolade, Inc.**

Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.

**Investor Contact:**

Todd Friedman, Investor Relations, <u>IR@accolade.com</u>

**Media Contact:**

Public Relations, <u>Media@accolade.com</u>

Source: Accolade

------

**Financial Tables**

**Accolade, Inc. and Subsidiaries**

**Condensed Consolidated Balance Sheets (unaudited)**

(In thousands, except share and per share data)

---

| | | |
|:---|:---|:---|
|  | **November 30,** <br>**2022** | **February 28,** <br>**2022** |
| **Assets** |  |  |
| Current assets: |  |  |
| &nbsp;&nbsp;Cash and cash equivalents | $325637 | $365853 |
| &nbsp;&nbsp;Accounts receivable, net | 20483 | 21116 |
| &nbsp;&nbsp;Unbilled revenue | 3702 | 9685 |
| &nbsp;&nbsp;Current portion of deferred contract acquisition costs | 4075 | 3015 |
| &nbsp;&nbsp;Prepaid and other current assets | 12334 | 9468 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total current assets | 366231 | 409137 |
| Property and equipment, net | 13561 | 11797 |
| Operating lease right-of-use assets | 30936 | 33126 |
| Goodwill | 278191 | 577896 |
| Intangible assets, net | 213574 | 244690 |
| Deferred contract acquisition costs | 9981 | 7205 |
| Other assets | 1317 | 1678 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total assets | $913791 | $1285529 |
| **Liabilities and stockholders' equity** |  |  |
| Current liabilities: |  |  |
| &nbsp;&nbsp;Accounts payable | $9987 | $7837 |
| &nbsp;&nbsp;Accrued expenses and other current liabilities | 11026 | 11000 |
| &nbsp;&nbsp;Accrued compensation | 35467 | 39189 |
| &nbsp;&nbsp;Due to customers | 9244 | 16263 |
| &nbsp;&nbsp;Current portion of deferred revenue | 43500 | 30875 |
| &nbsp;&nbsp;Current portion of operating lease liabilities | 7392 | 6589 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total current liabilities | 116616 | 111753 |
| Loans payable, net of unamortized issuance costs | 281914 | 280666 |
| Operating lease liabilities | 28849 | 32486 |
| Other noncurrent liabilities | 203 | 4562 |
| Deferred revenue | 256 | 268 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total liabilities | 427838 | 429735 |
| Commitments and Contingencies |  |  |
| Stockholders' equity |  |  |
| &nbsp;&nbsp;Common stock par value $0.0001; 500,000,000 shares authorized; 72,390,727 and 67,098,477 shares issued and outstanding at November 30, 2022 and February 28, 2022, respectively | 7 | 7 |
| &nbsp;&nbsp;Additional paid-in capital | 1409807 | 1350431 |
| &nbsp;&nbsp;Accumulated deficit | (923861) | (494644) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total stockholders' equity | 485953 | 855794 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total liabilities and stockholders' equity | $913791 | $1285529 |

---

------

**Accolade, Inc. and Subsidiaries**

**Condensed Consolidated Statements of Operations (unaudited)**

(In thousands, except share and per share data)

---

| | | | | |
|:---|:---|:---|:---|:---|
|  | **Three months ended November 30,**  | **Three months ended November 30,**  | **Nine months ended November 30,**  | **Nine months ended November 30,**  |
|  | **2022** | **2021** | **2022** | **2021** |
| Revenue | $90946 | $83450 | $264117 | $216265 |
| Cost of revenue, excluding depreciation and amortization | 50412 | 45156 | 147857 | 125426 |
| Operating expenses: |  |  |  |  |
| &nbsp;&nbsp;Product and technology | 24254 | 22846 | 77265 | 61297 |
| &nbsp;&nbsp;Sales and marketing | 25023 | 24616 | 75573 | 63134 |
| &nbsp;&nbsp;General and administrative | 20037 | 21464 | 61295 | 69636 |
| &nbsp;&nbsp;Depreciation and amortization | 11602 | 11250 | 34749 | 30967 |
| &nbsp;&nbsp;Goodwill impairment |  |  | 299705 |  |
| &nbsp;&nbsp;Change in fair value of contingent consideration |  | (68428) |  | (38282) |
| &nbsp;&nbsp;&nbsp;&nbsp;Total operating expenses | 80916 | 11748 | 548587 | 186752 |
| &nbsp;&nbsp;&nbsp;&nbsp;Income (loss) from operations | (40382) | 26546 | (432327) | (95913) |
| Interest income (expense), net | 386 | (743) | (484) | (2137) |
| Other income (expense) | 201 | 25 | 21 | (19) |
| &nbsp;&nbsp;&nbsp;&nbsp;Income (loss) before income taxes | (39795) | 25828 | (432790) | (98069) |
| Income tax benefit (expense) | (77) | (3325) | 3573 | 9501 |
| Net income (loss) | $(39872) | $22503 | $(429217) | $(88568) |
| Net income (loss) per share |  |  |  |  |
| &nbsp;&nbsp;Basic | $(0.56) | $0.34 | $(6.07) | $(1.41) |
| &nbsp;&nbsp;Diluted | $(0.56) | $0.31 | $(6.07) | $(1.41) |
| Weighted-average common shares outstanding |  |  |  |  |
| &nbsp;&nbsp;Basic | 71228351 | 65418728 | 70755157 | 62684823 |
| &nbsp;&nbsp;Diluted | 71228351 | 71490045 | 70755157 | 62684823 |

---

The following table summarizes the amount of stock-based compensation included in the condensed consolidated statements of operations:

---

| | | | | |
|:---|:---|:---|:---|:---|
|  | **For the three months ended**  | **For the three months ended**  | **For the nine months ended**  | **For the nine months ended**  |
|  | **November 30,**  | **November 30,**  | **November 30,**  | **November 30,**  |
|  | **2022** | **2021** | **2022** | **2021** |
|  | **(in thousands)** | **(in thousands)** | **(in thousands)** | **(in thousands)** |
| Cost of revenue | $1247 | $949 | $3645 | $2331 |
| Product and technology | 5930 | 5303 | 19045 | 13491 |
| Sales and marketing | 4513 | 3608 | 12772 | 9035 |
| General and administrative | 6216 | 8517 | 19347 | 20970 |
| Total stock-based compensation | $17906 | $18377 | $54809 | $45827 |

---

------

**Accolade, Inc. and Subsidiaries**

**Condensed Consolidated Statements of Cash Flows (unaudited)**

(In thousands)

---

| | | |
|:---|:---|:---|
|  | **Nine months ended November 30,**  | **Nine months ended November 30,**  |
|  | **2022** | **2021** |
| Cash flows from operating activities: |  |  |
| &nbsp;&nbsp;Net loss | $(429217) | $(88568) |
| &nbsp;&nbsp;Adjustments to reconcile net loss to net cash used in |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Operating activities: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Goodwill impairment | 299705 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Depreciation and amortization expense | 34749 | 30967 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Amortization of deferred contract acquisition costs | 2592 | 1938 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Change in fair value of contingent consideration |  | (38282) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deferred income taxes | (3859) | (9658) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Noncash interest expense | 1251 | 1239 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Stock-based compensation expense | 54809 | 45827 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Changes in operating assets and liabilities, net of effect of acquisitions: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Accounts receivable and unbilled revenue | 6616 | (5743) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Accounts payable and accrued expenses | 244 | (1881) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deferred contract acquisition costs | (6428) | (3304) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deferred revenue and due to customers | 5596 | 16316 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Accrued compensation | (3722) | (4494) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Other liabilities | 2030 | (1047) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Other assets | (2512) | (3376) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Net cash used in operating activities | (38146) | (60066) |
| Cash flows from investing activities: |  |  |
| &nbsp;&nbsp;Purchase of marketable securities |  | (99998) |
| &nbsp;&nbsp;Sale of marketable securities |  | 99998 |
| &nbsp;&nbsp;Capitalized software development costs | (2914) | (619) |
| &nbsp;&nbsp;Purchases of property and equipment | (1901) | (2297) |
| &nbsp;&nbsp;Cash paid for acquisition, net of cash acquired |  | (260165) |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Net cash used in investing activities | (4815) | (263081) |
| Cash flows from financing activities: |  |  |
| &nbsp;&nbsp;Proceeds from stock option exercises | 1646 | 7042 |
| &nbsp;&nbsp;Payments of equity issuance costs |  | (60) |
| &nbsp;&nbsp;Payment of debt issuance costs |  | (8368) |
| &nbsp;&nbsp;Payment for purchase of capped calls |  | (34443) |
| &nbsp;&nbsp;Proceeds from employee stock purchase plan | 2927 | 3574 |
| &nbsp;&nbsp;Proceeds from borrowings on debt |  | 287500 |
| &nbsp;&nbsp;Payment of contingent consideration for acquisition | (1828) |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Net cash provided by financing activities | 2745 | 255245 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Net decrease in cash and cash equivalents | (40216) | (67902) |
| Cash and cash equivalents, beginning of period | 365853 | 433884 |
| Cash and cash equivalents, end of period | $325637 | $365982 |
| Supplemental cash flow information: |  |  |
| &nbsp;&nbsp;Interest paid | $1539 | $880 |
| &nbsp;&nbsp;Fixed assets included in accounts payable | $736 | $123 |
| &nbsp;&nbsp;Other receivable related to stock option exercises | $— | $521 |
| &nbsp;&nbsp;Income taxes paid | $103 | $103 |
| &nbsp;&nbsp;Common stock issued in connection with acquisitions | $— | $455586 |
| &nbsp;&nbsp;Replacement awards issued in connection with acquisitions | $— | $6729 |

---

------

**Non-GAAP Financial Measures**

In addition to our financial results determined in accordance with GAAP, we use the following non-GAAP financial measures to help us evaluate trends, establish budgets, measure the effectiveness and efficiency of our operations, and determine employee incentives. We believe that non-GAAP financial information, when taken collectively, may be helpful to investors because it provides consistency and comparability with past financial performance. However, non-GAAP financial information is presented for supplemental informational purposes only, has limitations as an analytical tool and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP. In addition, other companies, including companies in our industry, may calculate similarly-titled non-GAAP measures differently or may use other measures to evaluate their performance. A reconciliation is provided below for each non-GAAP financial measure to the most directly comparable financial measure stated in accordance with GAAP. Investors are encouraged to review the related GAAP financial measures and the reconciliation of these non-GAAP financial measures to their most directly comparable GAAP financial measures, and not to rely on any single financial measure to evaluate our business. In evaluating these non-GAAP financial measures, you should be aware that in the future we expect to incur expenses similar to the adjustments in this presentation. Our presentation of non-GAAP financial measures should not be construed as an inference that our future results will be unaffected by these expenses or any unusual or nonrecurring items.

***Adjusted Gross Profit and Adjusted Gross Margin***

Adjusted Gross Profit is a non-GAAP financial measure that we define as revenue less cost of revenue, excluding depreciation and amortization, and excluding stock-based compensation and severance costs. We define Adjusted Gross Margin as our Adjusted Gross Profit divided by our revenue. We believe Adjusted Gross Profit and Adjusted Gross Margin are useful to investors, as they eliminate the impact of certain noncash expenses and allow a direct comparison of these measures between periods without the impact of noncash expenses and certain other nonrecurring operating expenses.

***Adjusted EBITDA***

Adjusted EBITDA is a non-GAAP financial measure that we define as net income (loss) adjusted to exclude interest expense (income), net, income tax expense (benefit), depreciation and amortization, stock-based compensation, acquisition and integration-related costs, goodwill impairment, change in fair value of contingent consideration, severance costs, and other expense (income). We consider severance costs to include severance payments related to the realignment of our resources. Other expense (income) includes foreign exchange gain or loss. We believe Adjusted EBITDA provides investors with useful information on period-to-period performance as evaluated by management and comparison with our past financial performance. We believe Adjusted EBITDA is useful in evaluating our operating performance compared to that of other companies in our industry, as this measure generally eliminates the effects of certain items that may vary from company to company for reasons unrelated to overall operating performance.

Adjusted Gross Profit, Adjusted Gross Margin and Adjusted EBITDA have certain limitations, including that they exclude the impact of certain non-cash charges, such as depreciation and amortization, whereas underlying assets may need to be replaced and result in cash capital expenditures, and stock-based compensation expense, which is a recurring charge.

The following table presents, for the periods indicated, a reconciliation of our revenue to Adjusted Gross Profit:

---

| | | | | |
|:---|:---|:---|:---|:---|
|  | **For the three months ended**  | **For the three months ended**  | **For the nine months ended**  | **For the nine months ended**  |
|  | **November 30,**  | **November 30,**  | **November 30,**  | **November 30,**  |
|  | **2022** | **2021** | **2022** | **2021** |
|  | **(in thousands, except percentages)** | **(in thousands, except percentages)** | **(in thousands, except percentages)** | **(in thousands, except percentages)** |
| Revenue | $90946 | $83450 | $264117 | $216265 |
| Less: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Cost of revenue, excluding depreciation and amortization | (50412) | (45156) | (147857) | (125426) |
| Gross profit, excluding depreciation and amortization | 40534 | 38294 | 116260 | 90839 |
| Add: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Stock-based compensation, cost of revenue | 1247 | 949 | 3645 | 2331 |
| &nbsp;&nbsp;&nbsp;&nbsp;Severance costs, cost of revenue |  |  | 114 |  |
| Adjusted Gross Profit | $41781 | $39243 | $120019 | $93170 |
| Gross margin, excluding depreciation and amortization | 44.6% | 45.9% | 44.0% | 42.0% |
| Adjusted Gross Margin | 45.9% | 47.0% | 45.4% | 43.1% |

---

------

The following table presents, for the periods indicated, a reconciliation of our Adjusted EBITDA to our net income (loss):

---

| | | | | |
|:---|:---|:---|:---|:---|
|  | **For the three months ended**  | **For the three months ended**  | **For the nine months ended**  | **For the nine months ended**  |
|  | **November 30,**  | **November 30,**  | **November 30,**  | **November 30,**  |
|  | **2022** | **2021** | **2022** | **2021** |
|  | **(in thousands)** | **(in thousands)** | **(in thousands)** | **(in thousands)** |
| Net income (loss) | $(39872) | $22503 | $(429217) | $(88568) |
| &nbsp;&nbsp;Adjusted for: |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Interest expense (income), net | (386) | 743 | 484 | 2137 |
| &nbsp;&nbsp;&nbsp;&nbsp;Income tax (benefit) expense | 77 | 3325 | (3573) | (9501) |
| &nbsp;&nbsp;&nbsp;&nbsp;Depreciation and amortization | 11602 | 11250 | 34749 | 30967 |
| &nbsp;&nbsp;&nbsp;&nbsp;Stock-based compensation | 17906 | 18377 | 54809 | 45827 |
| &nbsp;&nbsp;&nbsp;&nbsp;Acquisition and integration-related costs<sup>(1)</sup> | 439 | 311 | 439 | 13208 |
| &nbsp;&nbsp;&nbsp;&nbsp;Goodwill impairment |  |  | 299705 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Change in fair value of contingent consideration |  | (68428) |  | (38282) |
| &nbsp;&nbsp;&nbsp;&nbsp;Severance costs<sup>(2)</sup> | 213 |  | 3288 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Other expense (income) | (201) | (25) | (21) | 19 |
| Adjusted EBITDA | $(10222) | $(11944) | $(39337) | $(44193) |

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&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(1) For the three and nine months ended November 30, 2022, acquisition and integration-related costs represent expenses associated with litigation inherited through the PlushCare acquisition. Refer to Note 12 in our consolidated financial statements for further details. For the three and nine months ended November 30, 2021, acquisition and integration-related costs represent banking, legal, accounting, and consulting fees related to acquisitions.

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(2) Severance costs represent expenses associated with workforce realignment actions taken by management.

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