# EDGAR Filing Document

**Accession Number:** 0001043277
**File Stem:** 0001043277-23-000003
**Filing Date:** 2023-2
**Character Count:** 67779
**Document Hash:** d7b1eb08330176c9be0f053432d51bda
**Contains OCR:** False
**Source Format:** 

## Filing Content

## Filing Summary
**0001043277-23-000003.hdr.sgml**: 20230201

**ACCESSION NUMBER**: 0001043277-23-000003

**CONFORMED SUBMISSION TYPE**: 8-K

**PUBLIC DOCUMENT COUNT**: 39

**CONFORMED PERIOD OF REPORT**: 20230201

**ITEM INFORMATION**: Results of Operations and Financial Condition

**ITEM INFORMATION**: Financial Statements and Exhibits

**FILED AS OF DATE**: 20230201

**DATE AS OF CHANGE**: 20230201

**FILER**: 

**COMPANY DATA:**
- **COMPANY CONFORMED NAME:** C. H. ROBINSON WORLDWIDE, INC.
- **CENTRAL INDEX KEY:** 0001043277
- **STANDARD INDUSTRIAL CLASSIFICATION:** ARRANGEMENT OF TRANSPORTATION OF FREIGHT & CARGO [4731]
- **IRS NUMBER:** 411883630
- **STATE OF INCORPORATION:** DE
- **FISCAL YEAR END:** 1231

**FILING VALUES:**
- **FORM TYPE:** 8-K
- **SEC ACT:** 1934 Act
- **SEC FILE NUMBER:** 000-23189
- **FILM NUMBER:** 23576806

**BUSINESS ADDRESS:**
- **STREET 1:** 14701 CHARLSON ROAD
- **CITY:** EDEN PRAIRIE
- **STATE:** MN
- **ZIP:** 55347
- **BUSINESS PHONE:** 9529378500

**MAIL ADDRESS:**
- **STREET 1:** 14701 CHARLSON ROAD
- **CITY:** EDEN PRAIRIE
- **STATE:** MN
- **ZIP:** 55347

**FORMER COMPANY:**
- **FORMER CONFORMED NAME:** C H ROBINSON WORLDWIDE INC
- **DATE OF NAME CHANGE:** 19970819

?xml version="1.0" ? chrw-20230201

&nbsp;&nbsp;&nbsp;&nbsp;

 

**UNITED STATES**

**SECURITIES AND EXCHANGE COMMISSION**

**Washington, D.C. 20549**

**FORM 8-K** 

**CURRENT REPORT**

**PURSUANT TO SECTION 13 OR 15(d)**

**OF THE SECURITIES EXCHANGE ACT OF 1934**

**Date of Report: February 1, 2023**

**(Date of earliest event reported)**

![chrw-20230201_g1.jpg](chrw-20230201_g1.jpg)

**C.H. ROBINSON WORLDWIDE, INC.** 

**(Exact name of registrant as specified in its charter)**

**Commission File Number: 000-23189** 

---

| | |
|:---|:---|
| **Delaware** | **41-1883630** |
| **(State or other jurisdiction of**<br>**incorporation or organization)** | **(I.R.S. Employer**<br>**Identification No.)** |

---

**14701 Charlson Road** 

**Eden Prairie, Minnesota 55347** 

**(Address of principal executive offices, including zip code)**

**Registrant's telephone number, including area code: 952-937-8500** 

 **Not Applicable**

**(Former name or former address, if changed since last report)**

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

☐ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

☐ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

☐ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

☐ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

---

| | | |
|:---|:---|:---|
| **<u>Title of each class</u>** | **<u>Trading Symbol(s)</u>** | **<u>Name of each exchange on which registered</u>** |
| Common Stock, $0.10 par value | CHRW | Nasdaq Global Select Market |

---

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter). Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

 

------

&nbsp;&nbsp;&nbsp;&nbsp;

**Item 2.02&nbsp;&nbsp;&nbsp;&nbsp;Results of Operations and Financial Condition.**

The following information is being "furnished" in accordance with the General Instruction B.2 of Form 8-K and shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), or otherwise subject to the liabilities of that section, nor shall it be deemed to be incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as expressly set forth by specific reference in such filing.

Furnished herewith as Exhibits 99.1 and 99.2, respectively, and incorporated by reference herein are the text of the Company's announcement regarding its financial results for the quarter ended December 31, 2022 and its earnings conference call slides.

**Item 9.01&nbsp;&nbsp;&nbsp;&nbsp;Financial Statements and Exhibits.**

(d)&nbsp;&nbsp;&nbsp;&nbsp;Exhibits

---

| | |
|:---|:---|
| **<u>Number</u>** | **<u>Description</u>** |
| 99.1 | <u>[Press Release dated](ex991earningsreleaseq41231.htm)[February 1](ex991earningsreleaseq41231.htm)[, 202](ex991earningsreleaseq41231.htm)[3](ex991earningsreleaseq41231.htm)[of C.H. Robinson Worldwide, Inc.](ex991earningsreleaseq41231.htm)</u> |
| 99.2 | <u>[Earnings conference call slides dated February 1, 2023](q42022earningsdeck.htm)</u> |
| 104 | The cover page from the Current Report on Form 8-K formatted in Inline XBRL |

---

------

&nbsp;&nbsp;&nbsp;&nbsp;

**SIGNATURE**

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

---

| | | |
|:---|:---|:---|
| | C.H. ROBINSON WORLDWIDE, INC. | C.H. ROBINSON WORLDWIDE, INC. |
|  | By: | */s/ Ben G. Campbell* |
|  |  | Ben G. Campbell |
|  |  | Chief Legal Officer and Secretary |
| Date: February 1, 2023 |  |  |

---

## Exhibit 99.1

---

| | |
|:---|:---|
| ![relea_imagea08a.jpg](relea_imagea08a.jpg) | C.H. Robinson<br>14701 Charlson Rd.<br>Eden Prairie, MN 55347<br>www.chrobinson.com |
| | **FOR INQUIRIES, CONTACT:**<br>Chuck Ives, Director of Investor Relations<br>**Email:** chuck.ives@chrobinson.com |

---

**FOR IMMEDIATE RELEASE**

**C.H. Robinson Reports 2022 Fourth Quarter Results**

Eden Prairie, MN, February 1, 2023 - C.H. Robinson Worldwide, Inc. ("C.H. Robinson") (Nasdaq: CHRW) today reported financial results for the quarter ended December 31, 2022.

**<u>Fourth Quarter Key Metrics</u>:** 

**• Gross profits decreased 10.5% to $761.5 million** 

**• Income from operations decreased 42.9% to $164.0 million**

**• Adjusted operating margin**<sup>(1)</sup> **decreased 1,220 basis points to 21.4%** 

**• Diluted earnings per share (EPS) decreased 54.0% to $0.80**

**• Adjusted EPS**<sup>(1)</sup> **decreased 40.8% to $1.03**

**• Cash generated by operations improved to $773.4 million**

**<u>Full-Year Key Metrics</u>:** 

**• Gross profits increased 13.9% to $3.6 billion**

**• Income from operations increased 17.1% to $1.3 billion**

**• Adjusted operating margin**<sup>(1)</sup> **increased 100 basis points to 35.3%**

**• Diluted EPS increased 17.3% to $7.40**

**• Adjusted EPS**<sup>(1)</sup> **increased 20.8% to $7.62**

**• Cash generated by operations improved to $1.7 billion**

<sup>(1)</sup> Adjusted operating margin and adjusted EPS are non-GAAP financial measures. The same factors described in this release that impacted these non-GAAP measures also impacted the comparable GAAP measures. Refer to pages 11 and 12 for further discussion and GAAP to Non-GAAP reconciliations.

------

"We're increasing our focus on delivering a scalable operating model to lower our costs, improve the customer and carrier experience and foster long-term profitable growth through cycles," said Scott Anderson, Interim Chief Executive Officer. "The current point in the cycle is one of shippers managing through elevated inventories amidst slowing economic growth, causing unseasonably soft demand for transportation services. At the same time, prices for ground transportation and global freight forwarding are declining due to the changing balance of supply and demand. While a correction in the freight forwarding market was certainly expected, the speed and magnitude of the correction in only two quarters was unexpected, with ocean rates on some trade lanes already back to pre-pandemic levels."

"I believe we're uniquely positioned in the marketplace to deliver for our shippers, carriers and shareholders through a combination of our digital solutions, our global suite of services and our network of global logistics experts," Anderson added.

------

**<u>Summary of Fourth Quarter Results Compared to the Fourth Quarter of 2021</u>**

• **Total revenues** decreased 22.1% to $5.1 billion, driven by lower pricing and volume across most of our services.

**• Gross profits** decreased 10.5% to $761.5 million. **Adjusted gross profits** decreased 10.3% to $768.2 million, primarily driven by lower adjusted gross profit per transaction in ocean and air.

• **Operating expenses** increased 6.2% to $604.1 million. **Personnel expenses** increased 1.7% to $427.3 million, primarily due to $21.5 million of restructuring-related costs, which were partially offset by a decrease in equity compensation. **Selling, general and administrative ("SG&A") expenses** of $176.8 million increased 18.7%, primarily due to $15.2 million of restructuring charges, primarily related to an impairment of internally developed software, and increased legal settlements, partially offset by a decrease in credit losses.

• **Income from operations** totaled $164.0 million, down 42.9% due to the decrease in adjusted gross profits and $36.7 million of restructuring charges. **Adjusted operating margin** of 21.4% declined 1,220 basis points.

• **Interest and other income/expense, net** totaled $42.5 million of expense, consisting primarily of $24.8 million of interest expense, which increased $10.7 million versus last year due primarily to higher short-term average interest rates, and $16.9 million of foreign currency revaluation and realized foreign currency gains and losses, which increased $10.4 million versus last year primarily due to foreign currency revaluation on intercompany assets and liabilities denominated in U.S. Dollars in countries where the U.S. Dollar is not the functional currency.

• The **effective tax rate** in the quarter was 20.9% compared to 14.5% in the fourth quarter last year. The lower rate in the fourth quarter of last year was due primarily to a favorable mix of foreign earnings and an increased benefit related to U.S. tax credits and incentives.

**• Net income** totaled $96.2 million, down 58.2% from a year ago. **Diluted EPS** of $0.80 decreased 54.0%. **Adjusted EPS** of $1.03 decreased 40.8%.

------

**<u>Summary of Full Year Results Compared to 2021</u>**

• **Total revenues** increased 6.9% to $24.7 billion, driven primarily by higher pricing in truckload, less-than truckload ("LTL") and ocean services.

• **Gross profits** increased 13.9% to $3.6 billion. **Adjusted gross profits** increased 14.0% to $3.6 billion, primarily driven by higher adjusted gross profit per transaction in truckload and LTL services.

• **Operating expenses** increased 12.4% to $2.3 billion. **Personnel expenses** increased 11.6% to $1.7 billion, primarily due to higher average employee headcount, which increased 11.7%. **SG&A expenses** increased 14.6% to $603.4 million, primarily due to increases in purchased and contracted services, legal settlements, travel expenses and an impairment of internally developed software, partially offset by a $25.3 million gain on the sale-leaseback of our Kansas City regional center and a decrease in credit losses.

• **Income from operations** totaled $1.3 billion, up 17.1% from last year, primarily due to the increase in adjusted gross profits, partially offset by the increase in operating expenses. **Adjusted operating margin** of 35.3% increased 100 basis points.

• **Interest and other income/expense, net** totaled $100.0 million of expense, which primarily consisted of $77.1 million of interest expense, which increased $25.0 million versus last year due to a higher average debt balance. The year-to-date results also included a $23.5 million unfavorable impact from foreign currency revaluation and realized foreign currency gains and losses, which increased $8.4 million versus last year primarily due to foreign currency revaluation on intercompany assets and liabilities denominated in U.S. Dollars in countries where the U.S. Dollar is not the functional currency.

• The **effective tax rate** for the full year was 19.4% compared to 17.4% in the year-ago period. The lower rate in the year-ago period was due primarily to a favorable mix of foreign earnings and an increased benefit related to U.S. tax credits and incentives.

**• Net income** totaled $940.5 million, up 11.4% from a year ago. **Diluted EPS** of $7.40 increased 17.3%. **Adjusted EPS** of $7.62 increased 20.8%.

------

**<u>North American Surface Transportation ("NAST") Results</u>**

Summarized financial results of our NAST segment are as follows (dollars in thousands):

---

| | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|
| | Three Months Ended December 31, | Three Months Ended December 31, | Three Months Ended December 31, | Twelve Months Ended December 31, | Twelve Months Ended December 31, | Twelve Months Ended December 31, |
| | 2022 | 2021 | % change | 2022 | 2021 | % change |
| Total revenues | $3563071 | $3896025 | (8.5)% | $15827467 | $14507917 | 9.1% |
| Adjusted gross profits<sup>(1)</sup> | 502266 | 475100 | 5.7% | 2196704 | 1792953 | 22.5% |
| Income from operations | 162550 | 148440 | 9.5% | 833302 | 585351 | 42.4% |

---

____________________________________________

<sup>(1)</sup> Adjusted gross profits is a non-GAAP financial measure explained later in this release. The difference between adjusted gross profits and gross profits is not material.

Fourth quarter total revenues for the NAST segment totaled $3.6 billion, a decrease of 8.5% over the prior year, primarily driven by lower truckload pricing and volume. NAST adjusted gross profits increased 5.7% in the quarter to $502.3 million. Adjusted gross profits in truckload increased 2.0% due to a 6.5% increase in adjusted gross profit per shipment, partially offset by a 4.0% decline in truckload shipments. Our average truckload linehaul rate per mile charged to our customers, which excludes fuel surcharges, decreased approximately 21.0% in the quarter compared to the prior year, while truckload linehaul cost per mile, excluding fuel surcharges, decreased approximately 24.0%, resulting in a 3.0% increase in truckload adjusted gross profit per mile. LTL adjusted gross profits increased 7.3% versus the year-ago period, as adjusted gross profit per order increased 8.0% and volume declined 1.0%. NAST overall volume growth was down 2.0% for the quarter. Operating expenses increased 4.0% primarily due to $9.5 million of restructuring charges, higher legal settlements and increased technology expenses, partially offset by lower equity compensation. NAST average employee headcount was up 2.9% in the quarter. Income from operations increased 9.5% to $162.6 million, and adjusted operating margin expanded 120 basis points to 32.4%.

------

**<u>Global Forwarding Results</u>**

Summarized financial results of our Global Forwarding segment are as follows (dollars in thousands):

---

| | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|
| | Three Months Ended December 31, | Three Months Ended December 31, | Three Months Ended December 31, | Twelve Months Ended December 31, | Twelve Months Ended December 31, | Twelve Months Ended December 31, |
| | 2022 | 2021 | % change | 2022 | 2021 | % change |
| Total revenues | $1013306 | $2144056 | (52.7)% | $6812008 | $6729790 | 1.2% |
| Adjusted gross profits<sup>(1)</sup> | 188749 | 309589 | (39.0)% | 1083473 | 1073541 | 0.9% |
| Income from operations | 28216 | 146800 | (80.8)% | 449364 | 510756 | (12.0)% |

---

____________________________________________

<sup>(1)</sup> Adjusted gross profits is a non-GAAP financial measure explained later in this release. The difference between adjusted gross profits and gross profits is not material.

Fourth quarter total revenues for the Global Forwarding segment decreased 52.7% to $1.0 billion, driven by lower pricing and volumes in our ocean and air services, reflecting softening freight demand. Adjusted gross profits decreased 39.0% in the quarter to $188.7 million. Ocean adjusted gross profits decreased 42.7%, driven by a 36.5% decrease in adjusted gross profit per shipment and a 9.5% decline in shipments. Adjusted gross profits in air decreased 51.5%, driven by a 40.0% decrease in adjusted gross profit per metric ton shipped and a 19.5% decrease in metric tons shipped. Customs adjusted gross profits decreased 3.3%, driven by a 5.5% reduction in transaction volume. Operating expenses decreased 1.4%, primarily driven by lower incentive compensation and credit losses, partially offset by $7.0 million of restructuring charges and increased technology expenses. Fourth quarter average employee headcount increased 5.8%. Income from operations decreased 80.8% to $28.2 million, and adjusted operating margin declined 3,250 basis points to 14.9% in the quarter.

------

**<u>All Other and Corporate Results</u>**

Total revenues and adjusted gross profits for Robinson Fresh, Managed Services and Other Surface Transportation are summarized as follows (dollars in thousands):

---

| | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|
| | Three Months Ended December 31, | Three Months Ended December 31, | Three Months Ended December 31, | Twelve Months Ended December 31, | Twelve Months Ended December 31, | Twelve Months Ended December 31, |
| | 2022 | 2021 | % change | 2022 | 2021 | % change |
| Total revenues | $490444 | $461767 | 6.2% | $2057150 | $1864431 | 10.3% |
| Adjusted gross profits<sup>(1)</sup>: |  |  |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Robinson Fresh | $28476 | $26004 | 9.5% | $121639 | $107543 | 13.1% |
| &nbsp;&nbsp;&nbsp;&nbsp;Managed Services | 29799 | 26554 | 12.2% | 115094 | 105064 | 9.5% |
| &nbsp;&nbsp;&nbsp;&nbsp;Other Surface Transportation | 18884 | 19094 | (1.1)% | 76267 | 72988 | 4.5% |

---

____________________________________________

<sup>(1)</sup> Adjusted gross profits is a non-GAAP financial measure explained later in this release. The difference between adjusted gross profits and gross profits is not material.

Fourth quarter Robinson Fresh adjusted gross profits increased 9.5% to $28.5 million, driven by an increase in adjusted gross profit per case, which is primarily related to integrated supply chain and technology services and a 2.5% increase in case volume. Managed Services adjusted gross profits increased 12.2% in the quarter, due to growth in adjusted gross profit per transaction. Other Surface Transportation adjusted gross profits decreased 1.1% to $18.9 million, primarily due to a 1.4% decrease in Europe truckload adjusted gross profits.

**<u>Other Income Statement Items</u>**

The fourth quarter effective tax rate was 20.9%, up from 14.5% last year. The lower rate in the fourth quarter of last year was due primarily to a favorable mix of foreign earnings and an increased benefit related to U.S. tax credits and incentives. We expect our 2023 full-year effective tax rate to be 19% to 21%.

Interest and other income/expense, net totaled $42.5 million of expense, consisting primarily of $24.8 million of interest expense, which increased $10.7 million versus the fourth quarter of 2021 due primarily to higher average interest rates, and $16.9 million of foreign currency revaluation and realized foreign currency gains and losses.

Diluted weighted average shares outstanding in the quarter were down 9.2% due primarily to share repurchases over the past twelve months.

------

**<u>Cash Flow Generation and Capital Distribution</u>**

Cash generated from operations totaled $773.4 million in the fourth quarter, compared to $75.9 million cash generated from operations in the fourth quarter of 2021. The $697.5 million improvement was primarily due to a $649.9 million sequential decrease in net operating working capital in the fourth quarter of 2022, compared to a $199.9 million sequential increase in the fourth quarter of 2021. The decrease in net operating working capital in the fourth quarter of 2022 resulted primarily from a $916.5 million sequential decrease in accounts receivable and contract assets, compared to a $266.6 million sequential decrease in total accounts payable and accrued transportation expense in the fourth quarter of 2021.

In the fourth quarter of 2022, cash returned to shareholders increased 128% versus last year to $507.2 million, with $438.1 million in repurchases of common stock and $69.1 million in cash dividends.

Capital expenditures totaled $27.8 million in the quarter. Capital expenditures for 2023 are expected to be $90 million to $100 million.

**<u>Outlook</u>**

"As inflationary pressures continue to weigh on global economic growth and freight markets present cyclical challenges, we need to continue evolving our organization to bring greater focus to our highest long-term strategic priorities, including keeping the needs of our customers and carriers at the center of what we do while lowering our overall cost structure by driving scale," Anderson stated. "I believe in the strategy that the team is executing on to deliver a scalable operating model. We expect this initiative will continue to drive improvements in our customer and carrier experience and amplify the expertise of our people, all of which we believe will drive market share gains and growth. We expect these efforts will also improve our productivity, which will reduce our operating costs and lead to improved returns for our shareholders."

"Thank you to our employees for persevering during the period of extended market disruption and the market correction that has followed, and for continuing to provide industry-leading service to our customers and carriers," Anderson concluded.

------

**About C.H. Robinson**

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $30 billion in freight under management and 20 million shipments annually, we are one of the world's largest logistics platforms. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for our 100,000 customers and 85,000 contract carriers. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses. As a responsible global citizen, we are also proud to contribute millions of dollars to support causes that matter to our company, our Foundation and our employees. For more information, visit us at <u>www.chrobinson.com</u> (Nasdaq: CHRW).

*Except for the historical information contained herein, the matters set forth in this release are forward-looking statements that represent our expectations, beliefs, intentions or strategies concerning future events. These forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from our historical experience or our present expectations, including, but not limited to, factors such as changes in economic conditions, including uncertain consumer demand; changes in market demand and pressures on the pricing for our services; fuel price increases or decreases, or fuel shortages; competition and growth rates within the global logistics industry; freight levels and increasing costs and availability of truck capacity or alternative means of transporting freight; risks associated with significant disruptions in the transportation industry; changes in relationships with existing contracted truck, rail, ocean, and air carriers; changes in our customer base due to possible consolidation among our customers; risks with reliance on technology to operate our business; cyber-security related risks; risks associated with operations outside of the United States; our ability to successfully integrate the operations of acquired companies with our historic operations; risks related to our search for a permanent CEO and retention of key management personnel; climate change related risks; risks associated with our indebtedness, interest rates related risks; risks associated with litigation, including contingent auto liability and insurance coverage; risks associated with the potential impact of changes in government regulations; risks associated with the changes to income tax regulations; risks associated with the produce industry, including food safety and contamination issues; the impact of war on the economy; changes to our capital structure; changes due to catastrophic events including pandemics such as COVID-19; and other risks and uncertainties detailed in our Annual and Quarterly Reports.*

*Any forward-looking statement speaks only as of the date on which such statement is made, and we undertake no obligation to update such statement to reflect events or circumstances arising after such date. All remarks made during our financial results conference call will be current at the time of the call, and we undertake no obligation to update the replay.*

<u>Conference Call Information:</u>

*C.H. Robinson Worldwide Fourth Quarter 2022 Earnings Conference Call*

*Wednesday, February 1, 2023; 5:00 p.m. Eastern Time*

*Presentation slides and a simultaneous live audio webcast of the conference call may be accessed through the Investor Relations link on C.H. Robinson's website at <u>www.chrobinson.com</u>.*

*To participate in the conference call by telephone, please call ten minutes early by dialing: 877-269-7756*

*International callers dial +1-201-689-7817*

------

**Adjusted Gross Profit by Service Line**

*(in thousands)*

This table of summary results presents our service line adjusted gross profits on an enterprise basis. The service line adjusted gross profits in the table differ from the service line adjusted gross profits discussed within the segments as our segments have revenues from multiple service lines.

---

| | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|
| | Three Months Ended December 31, | Three Months Ended December 31, | Three Months Ended December 31, | Twelve Months Ended December 31, | Twelve Months Ended December 31, | Twelve Months Ended December 31, |
| | 2022 | 2021 | % change | 2022 | 2021 | % change |
| Adjusted gross profits<sup>(1)</sup>: |  |  |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Transportation |  |  |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp; Truckload | $346845 | $339512 | 2.2% | $1561310 | $1280629 | 21.9% |
| &nbsp;&nbsp;&nbsp;&nbsp; LTL | 149376 | 139462 | 7.1% | 632116 | 523365 | 20.8% |
| &nbsp;&nbsp;&nbsp;&nbsp; Ocean | 120296 | 209801 | (42.7)% | 729839 | 711223 | 2.6% |
| &nbsp;&nbsp;&nbsp;&nbsp; Air | 32030 | 65783 | (51.3)% | 198166 | 225286 | (12.0)% |
| &nbsp;&nbsp;&nbsp;&nbsp; Customs | 24495 | 25338 | (3.3)% | 107691 | 100539 | 7.1% |
| &nbsp;&nbsp;&nbsp;&nbsp; Other logistics services | 68909 | 52508 | 31.2% | 251547 | 210958 | 19.2% |
| &nbsp;&nbsp;&nbsp;&nbsp; Total transportation | 741951 | 832404 | (10.9)% | 3480669 | 3052000 | 14.0% |
| &nbsp;&nbsp;&nbsp;&nbsp;Sourcing | 26223 | 23937 | 9.6% | 112508 | 100089 | 12.4% |
| Total adjusted gross profits | $768174 | $856341 | (10.3)% | $3593177 | $3152089 | 14.0% |

---

____________________________________________

<sup>(1)</sup> Adjusted gross profits is a non-GAAP financial measure explained later in this release. The difference between adjusted gross profits and gross profits is not material.

------

**GAAP to Non-GAAP Reconciliation**

*(unaudited, in thousands)*

Our adjusted gross profit is a non-GAAP financial measure. Adjusted gross profit is calculated as gross profit excluding amortization of internally developed software utilized to directly serve our customers and contracted carriers. We believe adjusted gross profit is a useful measure of our ability to source, add value, and sell services and products that are provided by third parties, and we consider adjusted gross profit to be a primary performance measurement. Accordingly, the discussion of our results of operations often focuses on the changes in our adjusted gross profit. The reconciliation of gross profit to adjusted gross profit is presented below (in thousands):

---

| | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|
| | Three Months Ended December 31, | Three Months Ended December 31, | Three Months Ended December 31, | Twelve Months Ended December 31, | Twelve Months Ended December 31, | Twelve Months Ended December 31, |
| | 2022 | 2021 | % change | 2022 | 2021 | % change |
| Revenues: |  |  |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Transportation | $4798027 | $6245998 | (23.2)% | $23516384 | $22046574 | 6.7% |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sourcing | 268794 | 255850 | 5.1% | 1180241 | 1055564 | 11.8% |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total revenues | 5066821 | 6501848 | (22.1)% | 24696625 | 23102138 | 6.9% |
| Costs and expenses: |  |  |  |  |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Purchased transportation and related services | 4056076 | 5413594 | (25.1)% | 20035715 | 18994574 | 5.5% |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Purchased products sourced for resale | 242571 | 231913 | 4.6% | 1067733 | 955475 | 11.7% |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Direct internally developed software amortization | 6656 | 5607 | 18.7% | 25487 | 20208 | 26.1% |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total direct expenses | 4305303 | 5651114 | (23.8)% | 21128935 | 19970257 | 5.8% |
| Gross profit | $761518 | $850734 | (10.5)% | $3567690 | $3131881 | 13.9% |
| Plus: Direct internally developed software amortization | 6656 | 5607 | 18.7% | 25487 | 20208 | 26.1% |
| Adjusted gross profit | $768174 | $856341 | (10.3)% | $3593177 | $3152089 | 14.0% |

---

Our adjusted operating margin is a non-GAAP financial measure calculated as operating income divided by adjusted gross profit. We believe adjusted operating margin is a useful measure of our profitability in comparison to our adjusted gross profit which we consider a primary performance metric as discussed above. The comparison of operating margin to adjusted operating margin is presented below:

---

| | | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|:---|
| | Three Months Ended December 31, | Three Months Ended December 31, | Three Months Ended December 31, | Three Months Ended December 31, | Twelve Months Ended December 31, | Twelve Months Ended December 31, | Twelve Months Ended December 31, |
| | 2022 | 2021 | % change | % change | 2022 | 2021 | % change |
| Total revenues | $5066821 | $6501848 | (22.1) | % | $24696625 | $23102138 | 6.9% |
| Income from operations | 164034 | 287406 | (42.9) | % | 1266782 | 1082108 | 17.1% |
| Operating margin | 3.2% | 4.4% | (120) bps | (120) bps | 5.1% | 4.7% | 40 bps |
| Adjusted gross profit | $768174 | $856341 | (10.3) | % | $3593177 | $3152089 | 14.0% |
| Income from operations | 164034 | 287406 | (42.9) | % | 1266782 | 1082108 | 17.1% |
| Adjusted operating margin | 21.4% | 33.6% | (1220) | bps | 35.3% | 34.3% | 100 bps |

---

------

**GAAP to Non-GAAP Reconciliation**

*(unaudited, in thousands)*

Our adjusted income (loss) from operations and adjusted net income per share (diluted) are non-GAAP financial measures. Adjusted income (loss) from operations and adjusted net income per share (diluted) is calculated as income (loss) from operations and net income per share (diluted) excluding the impact of restructuring and related costs. We believe that these measures provide useful information to investors and include them within our internal reporting to our chief operating decision maker. Accordingly, the discussion of our results of operations includes discussion on the changes in our adjusted income (loss) from operations and adjusted net income per share (diluted). The reconciliation of income (loss) from operations and net income per share (diluted) to adjusted income (loss) from operations and adjusted net income per share (diluted) is presented below (in thousands except per share data):

---

| | | | | |
|:---|:---|:---|:---|:---|
| | **NAST** | **Global Forwarding** | **All <br>Other and Corporate** | **Consolidated** |
| Three Months Ended December 31, 2022 |  |  |  |  |
| Income (loss) from operations | $162550 | $28216 | $(26732) | $164034 |
| &nbsp;&nbsp;Severance | 5404 | 3482 | 9986 | 18872 |
| &nbsp;&nbsp;Other personnel expenses | 919 | 349 | 1394 | 2662 |
| &nbsp;&nbsp;Other selling, general, and administrative expenses | 3175 | 3174 | 8801 | 15150 |
| Total restructuring and related costs<sup>(1)</sup> | 9498 | 7005 | 20181 | 36684 |
| Adjusted income (loss) from operations | $172048 | $35221 | $(6551) | $200718 |
| Net income per share (diluted) |  |  |  | $0.80 |
| Restructuring and associated costs<sup>(1)</sup> |  |  |  | 0.23 |
| Adjusted net income per share (diluted) |  |  |  | $1.03 |
|  | **NAST** | **Global Forwarding** | **All <br>Other and Corporate** | **Consolidated** |
| Twelve Months Ended December 31, 2022 |  |  |  |  |
| Income (loss) from operations | $833302 | $449364 | $(15884) | $1266782 |
| &nbsp;&nbsp;Severance | 5404 | 3482 | 9986 | 18872 |
| &nbsp;&nbsp;Other personnel expenses | 919 | 349 | 1394 | 2662 |
| &nbsp;&nbsp;Other selling, general, and administrative expenses | 3175 | 3174 | 8801 | 15150 |
| Restructuring and related costs<sup>(1)</sup> | 9498 | 7005 | 20181 | 36684 |
| Adjusted income from operations | $842800 | $456369 | $4297 | $1303466 |
| Net income per share (diluted) |  |  |  | $7.40 |
| Restructuring and associated costs<sup>(1)</sup> |  |  |  | 0.22 |
| Adjusted net income per share (diluted) |  |  |  | $7.62 |

---

____________________________________________

<sup>(1)</sup> In 2022, we incurred restructuring expenses of $21.5 million related to workforce reductions and $15.2 million of other charges, primarily related to an impairment of internally developed software due to reprioritizing our investments in technology to accelerate our digital transformation and productivity initiatives.

------

**Condensed Consolidated Statements of Income**

*(unaudited, in thousands, except per share data)*

---

| | | | | | | |
|:---|:---|:---|:---|:---|:---|:---|
| | Three Months Ended December 31, | Three Months Ended December 31, | Three Months Ended December 31, | Twelve Months Ended December 31, | Twelve Months Ended December 31, | Twelve Months Ended December 31, |
| | Three Months Ended December 31, | Three Months Ended December 31, | Three Months Ended December 31, | Twelve Months Ended December 31, | Twelve Months Ended December 31, | Twelve Months Ended December 31, |
| | 2022 | 2021 | % change | 2022 | 2021 | % change |
| Revenues: |  |  |  |  |  |  |
| Transportation | $4798027 | $6245998 | (23.2)% | $23516384 | $22046574 | 6.7% |
| Sourcing | 268794 | 255850 | 5.1% | 1180241 | 1055564 | 11.8% |
| &nbsp;&nbsp;&nbsp;&nbsp;Total revenues | 5066821 | 6501848 | (22.1)% | 24696625 | 23102138 | 6.9% |
| Costs and expenses: |  |  |  |  |  |  |
| Purchased transportation and related services | 4056076 | 5413594 | (25.1)% | 20035715 | 18994574 | 5.5% |
| Purchased products sourced for resale | 242571 | 231913 | 4.6% | 1067733 | 955475 | 11.7% |
| Personnel expenses | 427310 | 419994 | 1.7% | 1722980 | 1543610 | 11.6% |
| Other selling, general, and administrative expenses | 176830 | 148941 | 18.7% | 603415 | 526371 | 14.6% |
| &nbsp;&nbsp;&nbsp;&nbsp;Total costs and expenses | 4902787 | 6214442 | (21.1)% | 23429843 | 22020030 | 6.4% |
| Income from operations | 164034 | 287406 | (42.9)% | 1266782 | 1082108 | 17.1% |
| Interest and other income/expense, net | (42476) | (18398) | 130.9% | (100017) | (59817) | 67.2% |
| Income before provision for income taxes | 121558 | 269008 | (54.8)% | 1166765 | 1022291 | 14.1% |
| Provision for income taxes | 25365 | 38910 | (34.8)% | 226241 | 178046 | 27.1% |
| Net income | $96193 | $230098 | (58.2)% | $940524 | $844245 | 11.4% |
| Net income per share (basic) | $0.81 | $1.77 | (54.2)% | $7.48 | $6.37 | 17.4% |
| Net income per share (diluted) | $0.80 | $1.74 | (54.0)% | $7.40 | $6.31 | 17.3% |
| Weighted average shares outstanding (basic) | 119212 | 130348 | (8.5)% | 125743 | 132482 | (5.1)% |
| Weighted average shares outstanding (diluted) | 120472 | 132617 | (9.2)% | 127150 | 133834 | (5.0)% |

---

------

**Business Segment Information**

*(unaudited, in thousands, except average employee headcount)*

---

| | | | | |
|:---|:---|:---|:---|:---|
| | NAST | Global Forwarding | All<br>Other and Corporate | Consolidated |
| Three Months Ended December 31, 2022 |  |  |  |  |
| Total revenues | $3563071 | $1013306 | $490444 | $5066821 |
| Adjusted gross profits<sup>(1)</sup> | 502266 | 188749 | 77159 | 768174 |
| Income (loss) from operations | 162550 | 28216 | (26732) | 164034 |
| Depreciation and amortization | 5542 | 5441 | 13070 | 24053 |
| Total assets<sup>(2)</sup> | 3304480 | 1507913 | 1142171 | 5954564 |
| Average employee headcount | 7251 | 5745 | 4676 | 17672 |
|  | NAST | Global Forwarding | All<br>Other and Corporate | Consolidated |
| Three Months Ended December 31, 2021 |  |  |  |  |
| Total revenues | $3896025 | $2144056 | $461767 | $6501848 |
| Adjusted gross profits<sup>(1)</sup> | 475100 | 309589 | 71652 | 856341 |
| Income (loss) from operations | 148440 | 146800 | (7834) | 287406 |
| Depreciation and amortization | 6464 | 5471 | 10703 | 22638 |
| Total assets<sup>(2)</sup> | 3349578 | 2843239 | 835295 | 7028112 |
| Average employee headcount | 7044 | 5430 | 4080 | 16554 |

---

____________________________________________

<sup>(1)</sup> Adjusted gross profits is a non-GAAP financial measure explained above. The difference between adjusted gross profits and gross profits is not material.

<sup>(2)</sup> All cash and cash equivalents are included in All Other and Corporate.

------

**Business Segment Information**

*(unaudited, in thousands, except average employee headcount)*

---

| | | | | |
|:---|:---|:---|:---|:---|
| | NAST | Global Forwarding | All<br>Other and Corporate | Consolidated |
| Twelve Months Ended December 31, 2022 |  |  |  |  |
| Total revenues | $15827467 | $6812008 | $2057150 | $24696625 |
| Adjusted gross profits<sup>(1)</sup> | 2196704 | 1083473 | 313000 | 3593177 |
| Income (loss) from operations | 833302 | 449364 | (15884) | 1266782 |
| Depreciation and amortization | 23643 | 21835 | 47298 | 92776 |
| Total assets<sup>(2)</sup> | 3304480 | 1507913 | 1142171 | 5954564 |
| Average employee headcount | 7365 | 5712 | 4524 | 17601 |
|  | NAST | Global Forwarding | All<br>Other and Corporate | Consolidated |
| Twelve Months Ended December 31, 2021 |  |  |  |  |
| Total revenues | $14507917 | $6729790 | $1864431 | $23102138 |
| Adjusted gross profits<sup>(1)</sup> | 1792953 | 1073541 | 285595 | 3152089 |
| Income (loss) from operations | 585351 | 510756 | (13999) | 1082108 |
| Depreciation and amortization | 26243 | 22823 | 42193 | 91259 |
| Total assets<sup>(2)</sup> | 3349578 | 2843239 | 835295 | 7028112 |
| Average employee headcount | 6764 | 5071 | 3926 | 15761 |

---

____________________________________________

<sup>(1)</sup> Adjusted gross profits is a non-GAAP financial measure explained above. The difference between adjusted gross profits and gross profits is not material.

<sup>(2)</sup> All cash and cash equivalents are included in All Other and Corporate.

------

**Condensed Consolidated Balance Sheets**

*(unaudited, in thousands)*

---

| | | |
|:---|:---|:---|
| | December 31, 2022 | December 31, 2021 |
| Assets |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Current assets: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp; Cash and cash equivalents | $217482 | $257413 |
| &nbsp;&nbsp;&nbsp;&nbsp; Receivables, net of allowance for credit loss | 2991753 | 3963487 |
| &nbsp;&nbsp;&nbsp;&nbsp; Contract assets, net of allowance for credit loss | 257597 | 453660 |
| &nbsp;&nbsp;&nbsp;&nbsp; Prepaid expenses and other | 122406 | 129593 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total current assets | 3589238 | 4804153 |
| &nbsp;&nbsp;&nbsp;&nbsp;Property and equipment, net of accumulated depreciation and amortization | 159432 | 139831 |
| &nbsp;&nbsp;&nbsp;&nbsp;Right-of-use lease assets | 372141 | 292559 |
| &nbsp;&nbsp;&nbsp;&nbsp;Intangible and other assets, net of accumulated amortization | 1833753 | 1791569 |
| Total assets | $5954564 | $7028112 |
| Liabilities and stockholders' investment |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Current liabilities: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp; Accounts payable and outstanding checks | $1570559 | $1919301 |
| &nbsp;&nbsp;&nbsp;&nbsp; Accrued expenses: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Compensation | 242605 | 201421 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Transportation expense | 199092 | 342778 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Income taxes | 15210 | 100265 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Other accrued liabilities | 168009 | 171266 |
| &nbsp;&nbsp;&nbsp;&nbsp;Current lease liabilities | 73722 | 66311 |
| &nbsp;&nbsp;&nbsp;&nbsp;Current portion of debt | 1053655 | 525000 |
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Total current liabilities | 3322852 | 3326342 |
| Long-term debt | 920049 | 1393649 |
| Noncurrent lease liabilities | 313742 | 241369 |
| Noncurrent income taxes payable | 28317 | 28390 |
| Deferred tax liabilities | 14256 | 16113 |
| &nbsp;&nbsp;&nbsp;&nbsp;Other long-term liabilities | 1926 | 315 |
| Total liabilities | 4601142 | 5006178 |
| Total stockholders' investment | 1353422 | 2021934 |
| Total liabilities and stockholders' investment | $5954564 | $7028112 |

---

------

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;**Condensed Consolidated Statements of Cash Flow**

*(unaudited, in thousands, except operational data)*

---

| | | |
|:---|:---|:---|
| | Twelve Months Ended December 31, | Twelve Months Ended December 31, |
| | 2022 | 2021 |
| Operating activities: |  |  |
| Net income | $940524 | $844245 |
| Adjustments to reconcile net income to net cash provided by (used for) operating activities: |  |  |
| &nbsp;&nbsp;&nbsp; Depreciation and amortization | 92776 | 91259 |
| &nbsp;&nbsp;&nbsp; Provision for credit losses | (4476) | 10649 |
| &nbsp;&nbsp;&nbsp; Stock-based compensation | 90677 | 129977 |
| &nbsp;&nbsp;&nbsp; Deferred income taxes | (58566) | (110188) |
| &nbsp;&nbsp;&nbsp; Excess tax benefit on stock-based compensation | (13662) | (13101) |
| &nbsp;&nbsp;&nbsp;Other operating activities | (6627) | 1915 |
| &nbsp;&nbsp;&nbsp;Changes in operating elements, net of acquisitions: |  |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Receivables | 923524 | (1547545) |
| &nbsp;&nbsp;&nbsp;&nbsp;Contract assets | 197097 | (257728) |
| &nbsp;&nbsp;&nbsp;&nbsp;Prepaid expenses and other | (28495) | (43819) |
| &nbsp;&nbsp;&nbsp;&nbsp;Accounts payable and outstanding checks | (307266) | 660028 |
| &nbsp;&nbsp;&nbsp;&nbsp;Accrued compensation | 42266 | 63912 |
| &nbsp;&nbsp;&nbsp;&nbsp;Accrued transportation expenses | (143686) | 189204 |
| &nbsp;&nbsp;&nbsp;&nbsp;Accrued income taxes | (69817) | 72665 |
| &nbsp;&nbsp;&nbsp;&nbsp;Other accrued liabilities | 2371 | 1607 |
| &nbsp;&nbsp;&nbsp;&nbsp;Other assets and liabilities | (6469) | 1875 |
| Net cash provided by operating activities | 1650171 | 94955 |
| Investing activities: |  |  |
| &nbsp;&nbsp;&nbsp;Purchases of property and equipment | (61915) | (34197) |
| &nbsp;&nbsp;&nbsp;Purchases and development of software | (66582) | (36725) |
| &nbsp;&nbsp;&nbsp;Acquisitions, net of cash acquired |  | (14750) |
| &nbsp;&nbsp;&nbsp;Proceeds from sale of property and equipment | 63579 |  |
| &nbsp;&nbsp;&nbsp;&nbsp;Net cash used for investing activities | (64918) | (85672) |
| Financing activities: |  |  |
| &nbsp;&nbsp;&nbsp;Proceeds from stock issued for employee benefit plans | 100059 | 70669 |
| &nbsp;&nbsp;&nbsp;Total repurchases of common stock | (1488288) | (608476) |
| &nbsp;&nbsp;&nbsp;Cash dividends | (285317) | (277321) |
| &nbsp;&nbsp;&nbsp;Proceeds from long-term borrowings | 200000 | 300000 |
| &nbsp;&nbsp;&nbsp;Payments on long-term borrowings |  | (2048) |
| &nbsp;&nbsp;&nbsp;Proceeds from short-term borrowings | 4500000 | 3728000 |
| &nbsp;&nbsp;&nbsp;Payments on short-term borrowings | (4646000) | (3203251) |
| &nbsp;&nbsp;&nbsp;&nbsp;Net cash (used for) provided by financing activities | (1619546) | 7573 |
| Effect of exchange rates on cash | (5638) | (3239) |
| &nbsp;&nbsp;&nbsp;&nbsp;Net change in cash and cash equivalents | (39931) | 13617 |
| Cash and cash equivalents, beginning of period | 257413 | 243796 |
| Cash and cash equivalents, end of period | $217482 | $257413 |
|  | As of December 31, | As of December 31, |
| Operational Data: | 2022 | 2021 |
| &nbsp;&nbsp;&nbsp;Employees | 17399 | 16877 |

---

Source: C.H. Robinson

CHRW-IR

## Exhibit 99.2

![](q42022earningsdeck001.jpg)

1 Q4 2022 February 1, 2023 Earnings Presentation Scott Anderson, Interim CEO Arun Rajan, Chief Operating Officer Mike Zechmeister, Chief Financial Officer Chuck Ives, Director of Investor Relations

------

![](q42022earningsdeck002.jpg)

Safe Harbor Statement Except for the historical information contained herein, the matters set forth in this presentation and the accompanying earnings release are forward-looking statements that represent our expectations, beliefs, intentions or strategies concerning future events. These forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from our historical experience or our present expectations, including, but not limited to such factors such as changes in economic conditions, including uncertain consumer demand; changes in market demand and pressures on the pricing for our services; fuel price increases or decreases, or fuel shortages; competition and growth rates within the global logistics industry; freight levels and increasing costs and availability of truck capacity or alternative means of transporting freight; risks associated with significant disruptions in the transportation industry; changes in relationships with existing contracted truck, rail, ocean, and air carriers; changes in our customer base due to possible consolidation among our customers; risks with reliance on technology to operate our business; cyber-security related risks; risks associated with operations outside of the United States; our ability to successfully integrate the operations of acquired companies with our historic operations; risks related to our search for a permanent CEO and retention of key management personnel; climate change related risks; risks associated with our indebtedness, interest rates related risks; risks associated with litigation, including contingent auto liability and insurance coverage; risks associated with the potential impact of changes in government regulations; risks associated with the changes to income tax regulations; risks associated with the produce industry, including food safety and contamination issues; the impact of war on the economy; changes to our capital structure; changes due to catastrophic events including pandemics such as COVID-19; and other risks and uncertainties detailed in our Annual and Quarterly Reports. Any forward-looking statement speaks only as of the date on which such statement is made, and we undertake no obligation to update such statement to reflect events or circumstances arising after such date. 2©2023 C.H. Robinson Worldwide, Inc. All Rights Reserved.

------

![](q42022earningsdeck003.jpg)

Q4 Highlights 3 ■ Unseasonably soft freight demand, driven by shippers managing through elevated inventory levels amidst slowing economic growth ■ Staying focused on customers and carriers and accelerating delivery of our scalable digital operating model ■ Executing on plan to reduce net costs by $150 million on an annualized basis by Q4 2023 ■ Q4 2022 results include $36.7 million of restructuring charges ■ Adjusted net income per share of $1.03(1) ■ Record cash generation enabling higher return of cash to shareholders $5.1B Total Revenues -22.1% Y/Y $768M Adj. Gross Profit -10.3% Y/Y $164M Income from Ops. -42.9% Y/Y $0.80 Net Income/Share -54.0% Y/Y Q4 2022 1. Adjusted net income per share is a non-GAAP financial measure. Refer to page 22 for further discussion and a GAAP to Non-GAAP reconciliation.

------

![](q42022earningsdeck004.jpg)

All Other & Corporate ■ Robinson Fresh integrated supply chain solutions generating increased revenue ■ Managed Services Q4 FUM(3) of $1.5B down 16% Y/Y due to declining freight rates ■ Other Surface Transportation AGP declined 1.1% Y/Y Global Forwarding (GF) ■ Inventory destocking and reduced global demand has led to declining prices for ocean and air freight ■ Continuing to add new commercial relationships with strategic, multi- national customers and to diversify our trade lane and industry vertical exposure North American Surface Transportation (NAST) ■ Adjusted gross profit (AGP) per load improved Y/Y in both TL and LTL, but declined sequentially ■ Load-to-truck ratios indicate the truckload market is soft by historical standards ■ Significant market share opportunities remain ■ Improved prioritization on initiatives that best deliver a scalable digital operating model ■ Increased automation of appointments and in-transit tracking updates Segment Highlights: Diversified, Global Suite of Services 4 Q4 2022 Adjusted Gross Profit(2) +5.7% Y/Y +7.7% Y/Y -39.0% Y/Y 1. Measured over trailing twelve months 2. Adjusted gross profit and adjusted gross profit margin are non-GAAP financial measures. Adjusted gross profit is calculated as gross profit excluding amortization of internally developed software utilized to directly serve our customers and contracted carriers. 3. FUM = Freight under Management Over half of total revenues and adjusted gross profits came from customers to whom we provide both surface transportation and global forwarding services.(1)

------

![](q42022earningsdeck005.jpg)

NAST Q4'22 Results by Service 5 ▪ Truckload volume down 4.0% year-over-year(2) ▪ Truckload AGP per shipment increased 6.5% due to a higher AGP per shipment on contractual volume(2) ▪ LTL AGP per order increased 8.0% and volume decreased 1.0%(2) ▪ Other AGP increased due to growth in warehousing services ▪ Added 9,100 new carriers in Q4 4Q22 4Q21 %▲ Truckload ("TL") $322.3 $316.0 2.0% Less than Truckload ("LTL") $148.2 $138.1 7.3% Other $31.8 $21.1 50.9% Total Adjusted Gross Profits $502.3 $475.1 5.7% Adjusted Gross Profit Margin % 14.1% 12.2% 190 bps Adjusted Gross Profit(1) ($ in millions) 1. Adjusted gross profit and adjusted gross profit margin are non-GAAP financial measures. Adjusted gross profit is calculated as gross profit excluding amortization of internally developed software utilized to directly serve our customers and contracted carriers. 2. Growth rates are rounded to the nearest 0.5 percent.

------

![](q42022earningsdeck006.jpg)

Truckload Price and Cost Change (1)(2)(3) 6 Truckload Q4 Volume(2)(4) -4.0 % Pricing(1)(2)(3) -21.0 % Cost(1)(2)(3) -24.0 % Adjusted Gross Profit(4) +2.0 % 1. Price and cost change represents YoY change for North America truckload shipments across all segments. 2. Growth rates are rounded to the nearest 0.5 percent. ■ 65% / 35% truckload contractual / transactional volume mix, up from 55% / 45% in Q4 last year ■ Average routing guide depth of 1.2 in Managed Services business vs. 1.7 in Q4 last year 3. Pricing and cost measures exclude fuel surcharges and costs. 4. Truckload volume and adjusted gross profit growth represents YoY change for NAST truckload. Yo Y % C ha ng e in P ric e an d C os t YoY Price Change YoY Cost Change 2016 2017 2018 2019 2020 2021 2022 -30% -20% -10% 0% 10% 20% 30% 40% 50%

------

![](q42022earningsdeck007.jpg)

Truckload AGP $ per Shipment Improved Year-over-Year 7 ■ AGP $ per Truckload Shipment reflects business performance better than AGP Margin % (1) ■ While NAST AGP Margin % has declined 120 bps compared to Q2 2020, AGP $ per Truckload Shipment has grown 27% over the same timeframe N A ST A dj us te d G ro ss P ro fit $ p er T ru ck lo ad Sh ip m en t N A ST A djusted G ross Profit M argin % NAST Adjusted Gross Profit $ per Truckload Shipment (left) NAST Adjusted Gross Profit Margin % (right) Average AGP $ per Truckload Shipment (left) 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 1. Adjusted gross profit and adjusted gross profit margin are non-GAAP financial measures. Adjusted gross profit is calculated as gross profit excluding amortization of internally developed software utilized to directly serve our customers and contracted carriers.

------

![](q42022earningsdeck008.jpg)

Global Forwarding Q4'22 Results by Service 8 4Q22 4Q21 %▲ Ocean $120.2 $209.7 (42.7)% Air $31.5 $64.9 (51.5)% Customs $24.5 $25.3 (3.3)% Other $12.5 $9.7 29.9% Total Adjusted Gross Profits $188.7 $309.6 (39.0)% Adjusted Gross Profit Margin % 18.6% 14.4% 420 bps Adjusted Gross Profit (1) ($ in millions) ▪ Inventory destocking and a slowdown in global demand impacting ocean and air pricing and volumes ▪ Ocean AGP decreased due to a 36.5% decrease in AGP per shipment and a 9.5% decline in shipments(2) ▪ Air AGP decreased due to a 40.0% decrease in AGP per metric ton shipped and a 19.5% decline in metric tons shipped(2) ▪ Customs AGP decreased due to a 5.5% decrease in volume(2) 1. Adjusted gross profit and adjusted gross profit margin are non-GAAP financial measures. Adjusted gross profit is calculated as gross profit excluding amortization of internally developed software utilized to directly serve our customers and contracted carriers. 2. Growth rates are rounded to the nearest 0.5 percent.

------

![](q42022earningsdeck009.jpg)

All Other & Corporate Q4'22 Results 9 Robinson Fresh ▪ Increased revenue and AGP tied to integrated supply chain and technology services Managed Services ▪ AGP growth driven by new customer business, as well as growth with existing customers ▪ Total freight under management of $1.5B in Q4 Other Surface Transportation ▪ 1.4% decrease in Europe truckload AGP 4Q22 4Q21 %▲ Robinson Fresh $28.5 $26.0 9.5% Managed Services $29.8 $26.6 12.2% Other Surface Transportation $18.9 $19.1 (1.1)% Total $77.2 $71.7 7.7% Adjusted Gross Profit (1) ($ in millions) 1. Adjusted gross profit and adjusted gross profit margin are non-GAAP financial measures. Adjusted gross profit is calculated as gross profit excluding amortization of internally developed software utilized to directly serve our customers and contracted carriers.

------

![](q42022earningsdeck010.jpg)

Sustainable Growth Strategy 10 Optimize Processes Spend Strategically Grow Globally Scale Digitally Increase Share ■ Leverage integrated service model to grow market share and expand globally ■ Industry-leading tech, people and processes to provide best-in-class service ■ Expand modal capabilities ■ Expand Global Forwarding business as provider of choice for multinational customers ■ Leverage scale to capitalize on secularly growing market and unique global footprint ■ Grow capabilities and presence in key industry verticals, trade lanes and geographies ■ Digitize more internal tools and processes and drive down costs ■ Free customer and carrier reps' capacity for higher- value touchpoints ■ Drive more revenue synergy across business units ■ Provide customers and carriers the digital products they value ■ Leverage data, scale and information advantage ■ Bring meaningful products, features and insights to both sides of the two- sided marketplace ■ Increase digital execution of all touch points in the lifecycle of a load ■ Support organic growth by leveraging strong cash flow ■ Modernize core for future integrations ■ Complement with opportunistic M&A

------

![](q42022earningsdeck011.jpg)

Scalable Operating Model to Drive Profitable Growth 11 11

------

![](q42022earningsdeck012.jpg)

New Carrier & Customer Experiences Driving Digital Adoption 12 ■ Loads booked digitally by carriers increased 183% year- over-year in 2022 ■ Increased automation of the order lifecycle: – Automation of appointment- related tasks increased 34% year-over-year in Q4 – 450 bps increase from Q3 to Q4 in the % of tracking updates that are automated ■ 2.3 billion digital transactions with customers and carriers in 2022, a 30% year-over-year increase 12

------

![](q42022earningsdeck013.jpg)

Pillars of Our Customer Promise ■ Diversified, global suite of servicesTM - we can reliably meet all logistics services needs today and in the future ■ An information advantage driving smarter solutionsTM and better outcomes through our experience, data and scale ■ Solutions delivered through people you can rely onTM as an extension of your team ■ Technology built by and for supply chain expertsTM - tailored, market-leading solutions that drive better supply chain outcomes 13 Best-in-class solutions delivered through a global network of experts you can rely on

------

![](q42022earningsdeck014.jpg)

Capital Allocation Priorities: Balanced and Opportunistic 14 Cash Flow from Operations & Capital Distribution ($M) ■ $507 million of cash returned to shareholders in Q4 2022, up 128% ■ Q4 2022 capital distribution equates to 527% of our Q4 net income ■ 4.6 million shares repurchased at an average price of $95.20 ■ Uninterrupted dividends, without decline on a per share basis, paid for more than 25 years ■ Changes in cash from operations have been driven primarily by sequential changes in operating working capital due to volatility in freight costs and prices. ■ As the cost and price of purchased transportation (inclusive of fuel surcharges) comes down, we expect a commensurate benefit to net operating working capital and operating cash flow.

------

![](q42022earningsdeck015.jpg)

15 Appendix

------

![](q42022earningsdeck016.jpg)

Q4 2022 Transportation Results(1) 16 Three Months Ended December 31 Twelve Months Ended December 31 $ in thousands 2022 2021 % Change 2022 2021 % Change Total Revenues $4,798,027 $6,245,998 (23.2) % $23,516,384 $22,046,574 6.7 % Total Adjusted Gross Profits(2) $741,951 $832,404 (10.9) % $3,480,669 $3,052,000 14.0 % Adjusted Gross Profit Margin % 15.5 % 13.3 % 220 bps 14.8 % 13.8 % 100 bps Transportation Adjusted Gross Profit Margin % 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 Q1 16.3% 15.3% 16.8% 19.7% 17.3% 16.4% 18.6% 15.3% 14.9% 13.5% Q2 15.4% 16.0% 17.5% 19.3% 16.2% 16.2% 18.3% 17.5% 13.8% 15.4% Q3 15.0% 16.2% 18.4% 17.6% 16.4% 16.6% 16.9% 14.4% 13.7% 15.1% Q4 15.1% 15.9% 19.0% 17.2% 16.6% 17.7% 15.6% 14.3% 13.3% 15.5% Total 15.4% 15.9% 17.9% 18.4% 16.6% 16.7% 17.3% 15.3% 13.8% 14.8% 1. Includes results across all segments. 2. Adjusted gross profits is a non-GAAP financial measure explained later in this presentation. The difference between adjusted gross profits and gross profits is not material.

------

![](q42022earningsdeck017.jpg)

Q4 2022 NAST Results 171. Adjusted gross profits is a non-GAAP financial measure explained later in this presentation. The difference between adjusted gross profits and gross profits is not material. 2. Includes $9.5 million of restructuring charges related to workforce reductions and reprioritizing our technology investments in the three and twelve Months Ended December 31, 2022. Three Months Ended December 31 Twelve Months Ended December 31, $ in thousands 2022 2021 % Change 2022 2021 % Change Total Revenues $3,563,071 $3,896,025 (8.5) % $15,827,467 $14,507,917 9.1 % Total Adjusted Gross Profits(1) $502,266 $475,100 5.7 % $2,196,704 $1,792,953 22.5 % Adjusted Gross Profit Margin % 14.1 % 12.2 % 190 bps 13.9 % 12.4 % 150 bps Income from Operations(2) $162,550 $148,440 9.5 % $833,302 $585,351 42.4 % Adjusted Operating Margin % 32.4 % 31.2 % 120 bps 37.9 % 32.6 % 530 bps Depreciation and Amortization $5,542 $6,464 (14.3) % $23,643 $26,243 (9.9) % Total Assets $3,304,480 $3,349,578 (1.3) % $3,304,480 $3,349,578 (1.3) % Average Headcount 7,251 7,044 2.9 % 7,365 6,764 8.9 %

------

![](q42022earningsdeck018.jpg)

Q4 2022 Global Forwarding Results 181. Adjusted gross profits is a non-GAAP financial measure explained later in this presentation. The difference between adjusted gross profits and gross profits is not material. 2. Includes $7.0 million of restructuring charges related to workforce reductions and reprioritizing our technology investments in the three and twelve Months Ended December 31, 2022. Three Months Ended December 31 Twelve Months Ended December 31 $ in thousands 2022 2021 % Change 2022 2021 % Change Total Revenues $1,013,306 $2,144,056 (52.7) % $6,812,008 $6,729,790 1.2 % Total Adjusted Gross Profits(1) $188,749 $309,589 (39.0) % $1,083,473 $1,073,541 0.9 % Adjusted Gross Profit Margin % 18.6 % 14.4 % 420 bps 15.9 % 16.0 % (10 bps) Income from Operations(2) $28,216 $146,800 (80.8) % $449,364 $510,756 (12.0) % Adjusted Operating Margin % 14.9 % 47.4 % (3250 bps) 41.5 % 47.6 % (610 bps) Depreciation and Amortization $5,441 $5,471 (0.5) % $21,835 $22,823 (4.3) % Total Assets $1,507,913 $2,843,239 (47.0) % $1,507,913 $2,843,239 (47.0) % Average Headcount 5,745 5,430 5.8 % 5,712 5,071 12.6 %

------

![](q42022earningsdeck019.jpg)

Q4 2022 All Other and Corporate Results 191. Adjusted gross profits is a non-GAAP financial measure explained later in this presentation. The difference between adjusted gross profits and gross profits is not material. 2. Includes $20.2 million of restructuring charges related to workforce reductions and reprioritizing our technology investments in the three and twelve Months Ended December 31, 2022. Three Months Ended December 31 Twelve Months Ended December 31, $ in thousands 2022 2021 % Change 2022 2021 % Change Total Revenues $490,444 $461,767 6.2 % $2,057,150 $1,864,431 10.3 % Total Adjusted Gross Profits(1) $77,159 $71,652 7.7 % $313,000 $285,595 9.6 % Income (loss) from Operations(2) -$26,732 -$7,834 NM -$15,884 -$13,999 NM Depreciation and Amortization $13,070 $10,703 22.1 % $47,298 $42,193 12.1 % Total Assets $1,142,171 $835,295 36.7 % $1,142,171 $835,295 36.7 % Average Headcount 4,676 4,080 14.6 % 4,524 3,926 15.2 %

------

![](q42022earningsdeck020.jpg)

20 Our adjusted gross profit and adjusted gross profit margin are non-GAAP financial measures. Adjusted gross profit is calculated as gross profit excluding amortization of internally developed software utilized to directly serve our customers and contracted carriers. Adjusted gross profit margin is calculated as adjusted gross profit divided by total revenues. We believe adjusted gross profit and adjusted gross profit margin are useful measures of our ability to source, add value, and sell services and products that are provided by third parties, and we consider adjusted gross profit to be a primary performance measurement. The reconciliation of gross profit to adjusted gross profit and gross profit margin to adjusted gross profit margin are presented below: Three Months Ended December 31 Twelve Months Ended December 31, $ in thousands 2022 2021 2022 2021 Revenues: Transportation $4,798,027 $6,245,998 $23,516,384 $22,046,574 Sourcing 268,794 255,850 1,180,241 1,055,564 Total Revenues 5,066,821 6,501,848 24,696,625 23,102,138 Costs and expenses: Purchased transportation and related services 4,056,076 5,413,594 20,035,715 18,994,574 Purchased produced sourced for resale 242,571 231,913 1,067,733 955,475 Direct internally developed software amortization 6,656 5,607 25,487 20,208 Total direct costs 4,305,303 5,651,114 21,128,935 19,970,257 Gross profit & Gross profit margin $761,518 15.0 % $850,734 13.1 % $3,567,690 14.4 % $3,131,881 13.6 % Plus: Direct internally developed software amortization 6,656 5,607 25,487 20,208 Adjusted gross profit/Adjusted gross profit margin $768,174 15.2 % $856,341 13.2 % $3,593,177 14.5 % $3,152,089 13.6 % Non-GAAP Reconciliations

------

![](q42022earningsdeck021.jpg)

Non-GAAP Reconciliations 21 Our adjusted operating margin is a non-GAAP financial measure calculated as operating income divided by adjusted gross profit. We believe adjusted operating margin is a useful measure of our profitability in comparison to our adjusted gross profit which we consider a primary performance metric as discussed above. The reconciliation of operating margin to adjusted operating margin is presented below: Three Months Ended December 31 Twelve Months Ended December 31, $ in thousands 2022 2021 2022 2021 Total Revenues $5,066,821 $6,501,848 $24,696,625 $23,102,138 Income from operations 164,034 287,406 1,266,782 1,082,108 Operating margin 3.2 % 4.4 % 5.1 % 4.7 % Adjusted gross profit $768,174 $856,341 $3,593,177 $3,152,089 Income from operations 164,034 287,406 1,266,782 1,082,108 Adjusted operating margin 21.4 % 33.6 % 35.3 % 34.3 %

------

![](q42022earningsdeck022.jpg)

Non-GAAP Reconciliations 22 Our adjusted income (loss) from operations and adjusted net income per share (diluted) are non-GAAP financial measures. Adjusted income (loss) from operations and adjusted net income per share (diluted) is calculated as income (loss) from operations and net income per share (diluted) excluding the impact of restructuring and related costs. We believe that these measures provide useful information to investors and include them within our internal reporting to our chief operating decision maker. Accordingly, the discussion of our results of operations includes discussion on the changes in our adjusted income (loss) from operations and adjusted net income per share (diluted). The reconciliation of income (loss) from operations and net income per share (diluted) to adjusted income (loss) from operations and adjusted net income per share (diluted) is presented below (in thousands except per share data): Three Months Ended December 31, 2022 Twelve Months Ended December 31, 2022 NAST Global Forwarding All Other and Corporate Consolidated NAST Global Forwarding All Other and Corporate Consolidated Income (loss) from operations $162,550 $28,216 $(26,732) $164,034 $833,302 $449,364 $(15,884) $1,266,782 Severance 5,404 3,482 9,986 18,872 5,404 3,482 9,986 18,872 Other personnel expenses 919 349 1,394 2,662 919 349 1,394 2,662 Other selling, general, and administrative 3,175 3,174 8,801 15,150 3,175 3,174 8,801 15,150 Total restructuring and related costs(1) 9,498 7,005 20,181 36,684 9,498 7,005 20,181 36,684 Adjusted income (loss) from operations $172,048 $35,221 $(6,551) $200,718 $842,800 $456,369 $4,297 $1,303,466 Net income per share (diluted) $0.80 $7.40 Restructuring and associated costs(1) 0.23 0.22 Adjusted net income per share (diluted) $1.03 $7.62 1. In 2022, we incurred restructuring expenses of $21.5 million related to workforce reductions and $15.2 million of other charges, primarily related to an impairment of internally developed software due to reprioritizing our investments in technology to accelerate our digital transformation and productivity initiatives.

------

![](q42022earningsdeck023.jpg)

23 Thank you INVESTOR RELATIONS: Chuck Ives 952-683-2508 chuck.ives@chrobinson.com

------