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rec-001
Work orders and dispatch notes
work-orders-and-dispatch-notes
what_it_holds
The request
A customer or a dispatcher describes a problem in their own words, often incompletely.
https://aitrainingdatabroker.com/data/work-orders-and-dispatch-notes/
rec-002
Work orders and dispatch notes
work-orders-and-dispatch-notes
what_it_holds
The assignment
Who was sent and the reason for choosing them, from skills, location, parts or availability.
https://aitrainingdatabroker.com/data/work-orders-and-dispatch-notes/
rec-003
Work orders and dispatch notes
work-orders-and-dispatch-notes
what_it_holds
The finding
What the technician actually saw, which often differs from the request.
https://aitrainingdatabroker.com/data/work-orders-and-dispatch-notes/
rec-004
Work orders and dispatch notes
work-orders-and-dispatch-notes
what_it_holds
The fix and the parts
The steps taken, what was replaced and what was put off for another visit.
https://aitrainingdatabroker.com/data/work-orders-and-dispatch-notes/
rec-005
Work orders and dispatch notes
work-orders-and-dispatch-notes
what_it_holds
The follow-up
A callback, a warranty claim or a second visit that shows whether the fix held.
https://aitrainingdatabroker.com/data/work-orders-and-dispatch-notes/
rec-006
Work orders and dispatch notes
work-orders-and-dispatch-notes
limits
Addresses and contact details
Customer names, phone numbers and street addresses are replaced with stable stand-ins.
https://aitrainingdatabroker.com/data/work-orders-and-dispatch-notes/
rec-007
Work orders and dispatch notes
work-orders-and-dispatch-notes
limits
Staff names and photos
Technician and dispatcher names go, and photos with faces, plates or house numbers are dropped or blurred.
https://aitrainingdatabroker.com/data/work-orders-and-dispatch-notes/
rec-008
Work orders and dispatch notes
work-orders-and-dispatch-notes
limits
Anything a contract restricts
Jobs done under a client's own master agreement are checked before they enter a set.
https://aitrainingdatabroker.com/data/work-orders-and-dispatch-notes/
rec-009
Change orders and RFIs
change-orders-and-rfis
what_it_holds
The question
An RFI states what is unclear or impossible in the documents, often with a sketch or photo.
https://aitrainingdatabroker.com/data/change-orders-and-rfis/
rec-010
Change orders and RFIs
change-orders-and-rfis
what_it_holds
The response
The designer or owner answers, sometimes after a delay that itself costs money.
https://aitrainingdatabroker.com/data/change-orders-and-rfis/
rec-011
Change orders and RFIs
change-orders-and-rfis
what_it_holds
The pricing
A change order sets out cost and time, with the back-and-forth that produced the figure.
https://aitrainingdatabroker.com/data/change-orders-and-rfis/
rec-012
Change orders and RFIs
change-orders-and-rfis
what_it_holds
The approval
Who signed, in what order and after which objections.
https://aitrainingdatabroker.com/data/change-orders-and-rfis/
rec-013
Change orders and RFIs
change-orders-and-rfis
what_it_holds
The effect
The later record that shows whether the change solved the problem or caused another.
https://aitrainingdatabroker.com/data/change-orders-and-rfis/
rec-014
Change orders and RFIs
change-orders-and-rfis
limits
Attached drawings
The drawings belong to the designer or owner. Attachments are dropped unless there is a right to license them.
https://aitrainingdatabroker.com/data/change-orders-and-rfis/
rec-015
Change orders and RFIs
change-orders-and-rfis
limits
Pricing under confidentiality terms
Subcontractor and supplier prices are screened against contract terms.
https://aitrainingdatabroker.com/data/change-orders-and-rfis/
rec-016
Change orders and RFIs
change-orders-and-rfis
limits
Names and project identifiers
People, addresses and project numbers are replaced with stable stand-ins.
https://aitrainingdatabroker.com/data/change-orders-and-rfis/
rec-017
Support tickets
support-tickets
what_it_holds
The full thread
Every message from opening to closing, not only the first line and the resolution.
https://aitrainingdatabroker.com/data/support-tickets/
rec-018
Support tickets
support-tickets
what_it_holds
Internal notes
The comments agents leave for each other, where the reasoning often sits.
https://aitrainingdatabroker.com/data/support-tickets/
rec-019
Support tickets
support-tickets
what_it_holds
Escalations
Cases that moved up a level, with the reason and the outcome.
https://aitrainingdatabroker.com/data/support-tickets/
rec-020
Support tickets
support-tickets
what_it_holds
Reopened tickets
A problem that came back shows that the first fix did not hold.
https://aitrainingdatabroker.com/data/support-tickets/
rec-021
Support tickets
support-tickets
what_it_holds
Tags, categories and ratings
Structure that helps match the text to a result.
https://aitrainingdatabroker.com/data/support-tickets/
rec-022
Support tickets
support-tickets
limits
Customer identity
Names, emails, phone numbers and account numbers become stable stand-ins, so one customer is still one person across all their tickets.
https://aitrainingdatabroker.com/data/support-tickets/
rec-023
Support tickets
support-tickets
limits
Attachments
Screenshots, logs and files are dropped unless they have been cleaned.
https://aitrainingdatabroker.com/data/support-tickets/
rec-024
Support tickets
support-tickets
limits
Sensitive categories
Tickets about health, payment disputes involving card data and security incidents are screened out or handled separately.
https://aitrainingdatabroker.com/data/support-tickets/
rec-025
Quotes and estimates
quotes-and-estimates
what_it_holds
The first version
What was asked for and what the firm offered at the start.
https://aitrainingdatabroker.com/data/quotes-and-estimates/
rec-026
Quotes and estimates
quotes-and-estimates
what_it_holds
The revisions
Every change in scope or price, with the message that prompted it.
https://aitrainingdatabroker.com/data/quotes-and-estimates/
rec-027
Quotes and estimates
quotes-and-estimates
what_it_holds
Options presented
Good, better and best packages, and which one the customer chose.
https://aitrainingdatabroker.com/data/quotes-and-estimates/
rec-028
Quotes and estimates
quotes-and-estimates
what_it_holds
Lost quotes
Proposals that did not win, with whatever reason was written down.
https://aitrainingdatabroker.com/data/quotes-and-estimates/
rec-029
Quotes and estimates
quotes-and-estimates
what_it_holds
The outcome
The final invoice, so the quote can be compared to what was actually delivered.
https://aitrainingdatabroker.com/data/quotes-and-estimates/
rec-030
Quotes and estimates
quotes-and-estimates
limits
Customer names and contacts
Replaced with stable stand-ins so one customer can be followed from quote to quote.
https://aitrainingdatabroker.com/data/quotes-and-estimates/
rec-031
Quotes and estimates
quotes-and-estimates
limits
Margins and cost sheets
Internal cost build-ups are left out unless the owner chooses to include them.
https://aitrainingdatabroker.com/data/quotes-and-estimates/
rec-032
Quotes and estimates
quotes-and-estimates
limits
Customer-confidential specifications
Requests for quotation that carry the customer's own confidential designs are screened against their terms.
https://aitrainingdatabroker.com/data/quotes-and-estimates/
rec-033
Team chat
team-chat
what_it_holds
Decision threads
A question, the options people floated, the ones that were dropped and the call that was made.
https://aitrainingdatabroker.com/data/team-chat/
rec-034
Team chat
team-chat
what_it_holds
Channel history
Months of a team talking about one customer, project or incident, in order.
https://aitrainingdatabroker.com/data/team-chat/
rec-035
Team chat
team-chat
what_it_holds
Replies, edits and reactions
Who agreed, who objected and what was corrected afterwards.
https://aitrainingdatabroker.com/data/team-chat/
rec-036
Team chat
team-chat
what_it_holds
Shared files and links
Often the most sensitive part; usually left out of the first set.
https://aitrainingdatabroker.com/data/team-chat/
rec-037
Team chat
team-chat
what_it_holds
Direct messages
Private by expectation. Normally excluded unless the company policy and every rule that applies allow them.
https://aitrainingdatabroker.com/data/team-chat/
rec-038
Team chat
team-chat
limits
Direct messages
Left out by default. Including them is a separate decision with its own review.
https://aitrainingdatabroker.com/data/team-chat/
rec-039
Team chat
team-chat
limits
Pasted secrets
Passwords, keys and card numbers that people drop into channels are searched for and removed.
https://aitrainingdatabroker.com/data/team-chat/
rec-040
Team chat
team-chat
limits
Personal chatter
Channels about lunch, health or family are dropped before anyone reads them.
https://aitrainingdatabroker.com/data/team-chat/
rec-041
CRM history
crm-history
what_it_holds
Activity timeline
Calls, emails, meetings and tasks against each account, in order.
https://aitrainingdatabroker.com/data/crm-history/
rec-042
CRM history
crm-history
what_it_holds
Notes
Free text written by the salesperson right after a call, often the most candid record in the company.
https://aitrainingdatabroker.com/data/crm-history/
rec-043
CRM history
crm-history
what_it_holds
Stage changes
When a deal moved forward or back, and who moved it.
https://aitrainingdatabroker.com/data/crm-history/
rec-044
CRM history
crm-history
what_it_holds
Won and lost reasons
The explanation entered when a deal closed, where there is one.
https://aitrainingdatabroker.com/data/crm-history/
rec-045
CRM history
crm-history
what_it_holds
Linked emails and call logs
Messages attached to the deal, which tie the structured data to the conversation.
https://aitrainingdatabroker.com/data/crm-history/
rec-046
CRM history
crm-history
limits
Contact details
Names, emails and phone numbers become stable stand-ins, so one buyer stays one person across their whole history.
https://aitrainingdatabroker.com/data/crm-history/
rec-047
CRM history
crm-history
limits
Purchased lists
Contacts bought from a data vendor usually come with terms that forbid reuse, so they are screened out.
https://aitrainingdatabroker.com/data/crm-history/
rec-048
CRM history
crm-history
limits
Customer-confidential pricing
Quotes under a customer's own non-disclosure terms are checked one by one.
https://aitrainingdatabroker.com/data/crm-history/
rec-049
Call recordings
call-recordings
what_it_holds
Audio
The recording itself, which carries voices, accents and background sound.
https://aitrainingdatabroker.com/data/call-recordings/
rec-050
Call recordings
call-recordings
what_it_holds
Transcripts
Text of the call, usually machine-made, with speaker labels.
https://aitrainingdatabroker.com/data/call-recordings/
rec-051
Call recordings
call-recordings
what_it_holds
Call metadata
Who called, when, for how long and which account it relates to.
https://aitrainingdatabroker.com/data/call-recordings/
rec-052
Call recordings
call-recordings
what_it_holds
Scorecards and tags
Reviews by managers or software that rate how a call went.
https://aitrainingdatabroker.com/data/call-recordings/
rec-053
Call recordings
call-recordings
what_it_holds
Follow-up notes
What the rep wrote afterwards, which ties the call to an outcome.
https://aitrainingdatabroker.com/data/call-recordings/
rec-054
Call recordings
call-recordings
limits
Calls without a clear notice
If there is no record of how consent was given, the call is left out.
https://aitrainingdatabroker.com/data/call-recordings/
rec-055
Call recordings
call-recordings
limits
Customer voices
The customer side of a call is replaced in a transcript, or dropped, because the customer never agreed to anything.
https://aitrainingdatabroker.com/data/call-recordings/
rec-056
Call recordings
call-recordings
limits
Regulated calls
Health, payment card and financial advice calls carry extra rules and are usually excluded.
https://aitrainingdatabroker.com/data/call-recordings/
rec-057
Accounting and ERP records
accounting-and-erp-records
what_it_holds
Invoices and credit memos
Raised, disputed, adjusted and credited, with the notes that explain each change.
https://aitrainingdatabroker.com/data/accounting-and-erp-records/
rec-058
Accounting and ERP records
accounting-and-erp-records
what_it_holds
Approval trails
Who signed off on a purchase or a payment, in what order.
https://aitrainingdatabroker.com/data/accounting-and-erp-records/
rec-059
Accounting and ERP records
accounting-and-erp-records
what_it_holds
Reconciliation notes
Why the bank and the books disagreed and what closed the gap.
https://aitrainingdatabroker.com/data/accounting-and-erp-records/
rec-060
Accounting and ERP records
accounting-and-erp-records
what_it_holds
Purchase orders and receipts
The path from a request to goods received to a bill paid.
https://aitrainingdatabroker.com/data/accounting-and-erp-records/
rec-061
Accounting and ERP records
accounting-and-erp-records
what_it_holds
Memo and comment fields
Free text on transactions, where a person wrote the reason.
https://aitrainingdatabroker.com/data/accounting-and-erp-records/
rec-062
Accounting and ERP records
accounting-and-erp-records
limits
Bank and tax identifiers
Account numbers, tax numbers and card details are removed.
https://aitrainingdatabroker.com/data/accounting-and-erp-records/
rec-063
Accounting and ERP records
accounting-and-erp-records
limits
Payroll
Pay, benefits and personal records of staff are excluded entirely.
https://aitrainingdatabroker.com/data/accounting-and-erp-records/
rec-064
Accounting and ERP records
accounting-and-erp-records
limits
Books kept for clients
A bookkeeping firm's client ledgers belong to the clients, not to the firm.
https://aitrainingdatabroker.com/data/accounting-and-erp-records/
rec-065
Project and task history
project-and-task-history
what_it_holds
Comments on tasks
The discussion under each item: clarifications, disagreements and decisions.
https://aitrainingdatabroker.com/data/project-and-task-history/
rec-066
Project and task history
project-and-task-history
what_it_holds
Status changes
When an item moved and who moved it, including the moves backward.
https://aitrainingdatabroker.com/data/project-and-task-history/
rec-067
Project and task history
project-and-task-history
what_it_holds
Links between items
Blocked by, related to, duplicate of, which show how work depends on other work.
https://aitrainingdatabroker.com/data/project-and-task-history/
rec-068
Project and task history
project-and-task-history
what_it_holds
Sprint or cycle reviews
What was planned, what finished and what slipped.
https://aitrainingdatabroker.com/data/project-and-task-history/
rec-069
Project and task history
project-and-task-history
what_it_holds
Attachments and specs
Documents tied to a task, usually screened out first.
https://aitrainingdatabroker.com/data/project-and-task-history/
rec-070
Project and task history
project-and-task-history
limits
Client names and project codes
Replaced with stable stand-ins, so one client still reads as one client across hundreds of items.
https://aitrainingdatabroker.com/data/project-and-task-history/
rec-071
Project and task history
project-and-task-history
limits
Security and access notes
Tasks about credentials, vulnerabilities or system access are removed.
https://aitrainingdatabroker.com/data/project-and-task-history/
rec-072
Project and task history
project-and-task-history
limits
Items from other companies' boards
Work shared with a client or partner under their own account is checked for rights first.
https://aitrainingdatabroker.com/data/project-and-task-history/
rec-073
SOPs and knowledge bases
sops-and-knowledge-bases
what_it_holds
Procedures and checklists
Step-by-step instructions for recurring work, including the ones nobody follows exactly.
https://aitrainingdatabroker.com/data/sops-and-knowledge-bases/
rec-074
SOPs and knowledge bases
sops-and-knowledge-bases
what_it_holds
Version history
How a procedure changed over time and why, if the edits carry notes.
https://aitrainingdatabroker.com/data/sops-and-knowledge-bases/
rec-075
SOPs and knowledge bases
sops-and-knowledge-bases
what_it_holds
Comments on pages
Questions from staff and answers from the owner of the page.
https://aitrainingdatabroker.com/data/sops-and-knowledge-bases/
rec-076
SOPs and knowledge bases
sops-and-knowledge-bases
what_it_holds
Runbooks
Instructions for handling an incident or a recurring failure.
https://aitrainingdatabroker.com/data/sops-and-knowledge-bases/
rec-077
SOPs and knowledge bases
sops-and-knowledge-bases
what_it_holds
Onboarding guides
What a new hire is taught, which shows what the company thinks matters.
https://aitrainingdatabroker.com/data/sops-and-knowledge-bases/
rec-078
SOPs and knowledge bases
sops-and-knowledge-bases
limits
Public articles
Anything already published on your website is dropped, because it adds nothing new.
https://aitrainingdatabroker.com/data/sops-and-knowledge-bases/
rec-079
SOPs and knowledge bases
sops-and-knowledge-bases
limits
Policies with personal data
HR procedures that name people, pay or disciplinary cases are excluded.
https://aitrainingdatabroker.com/data/sops-and-knowledge-bases/
rec-080
SOPs and knowledge bases
sops-and-knowledge-bases
limits
Documents owned by others
Client manuals, partner specifications and licensed templates are checked for rights, and most are left out.
https://aitrainingdatabroker.com/data/sops-and-knowledge-bases/
rec-081
Code and pull request history
code-and-pull-request-history
what_it_holds
Commits with their messages
A saved change with the author’s note on why it was made. The note is a ready-made explanation of the change beside it.
https://aitrainingdatabroker.com/data/code-and-pull-request-history/
rec-082
Code and pull request history
code-and-pull-request-history
what_it_holds
Pull requests and review discussion
The proposed change and the comments that asked for something different. Often where a senior engineer explains what is wrong.
https://aitrainingdatabroker.com/data/code-and-pull-request-history/
rec-083
Code and pull request history
code-and-pull-request-history
what_it_holds
Issues and tickets linked to the change
The bug report or request that started the work, so a problem can be followed to its fix.
https://aitrainingdatabroker.com/data/code-and-pull-request-history/
rec-084
Code and pull request history
code-and-pull-request-history
what_it_holds
Tests and build configuration
The checks that decided whether a change was good, and the history of how they evolved.
https://aitrainingdatabroker.com/data/code-and-pull-request-history/
rec-085
Code and pull request history
code-and-pull-request-history
what_it_holds
Design notes and postmortems
The write-ups kept in the same tools, which explain a decision after the fact.
https://aitrainingdatabroker.com/data/code-and-pull-request-history/
rec-086
Code and pull request history
code-and-pull-request-history
limits
Secrets, keys and credentials
Found in the full history and removed. The keys are replaced by the engineering team in any case.
https://aitrainingdatabroker.com/data/code-and-pull-request-history/
rec-087
Code and pull request history
code-and-pull-request-history
limits
Code the company does not own
Client work, forks of open-source projects and third-party code are excluded.
https://aitrainingdatabroker.com/data/code-and-pull-request-history/
rec-088
Code and pull request history
code-and-pull-request-history
limits
Personal data in test fixtures and logs
Customer records that crept into tests or example files are removed.
https://aitrainingdatabroker.com/data/code-and-pull-request-history/
rec-089
CAD and engineering files
cad-and-engineering-files
what_it_holds
Native assemblies with their feature history
The parts, the constraints and the sequence of operations, not only an exported shape. The sequence is what shows how the designer thought.
https://aitrainingdatabroker.com/data/cad-and-engineering-files/
rec-090
CAD and engineering files
cad-and-engineering-files
what_it_holds
Circuit designs and board layouts
Schematics and layouts, with the revisions that fixed problems found in testing.
https://aitrainingdatabroker.com/data/cad-and-engineering-files/
rec-091
CAD and engineering files
cad-and-engineering-files
what_it_holds
Drawings and bills of materials
The documents that turn a design into something a shop can build, with their change notes.
https://aitrainingdatabroker.com/data/cad-and-engineering-files/
rec-092
CAD and engineering files
cad-and-engineering-files
what_it_holds
Simulation and analysis files
Models that predicted stress, heat or flow, kept with the result of the real test.
https://aitrainingdatabroker.com/data/cad-and-engineering-files/
rec-093
CAD and engineering files
cad-and-engineering-files
what_it_holds
Test results for the design
Measured performance, which makes a design more than a picture.
https://aitrainingdatabroker.com/data/cad-and-engineering-files/
rec-094
CAD and engineering files
cad-and-engineering-files
limits
Customer-owned designs
Left out unless the customer agrees in writing.
https://aitrainingdatabroker.com/data/cad-and-engineering-files/
rec-095
CAD and engineering files
cad-and-engineering-files
limits
Supplier and catalog parts
Excluded, because the company does not own them.
https://aitrainingdatabroker.com/data/cad-and-engineering-files/
rec-096
CAD and engineering files
cad-and-engineering-files
limits
Controlled or sensitive designs
Anything under export controls or defense contracts is left out.
https://aitrainingdatabroker.com/data/cad-and-engineering-files/
rec-097
Closed-deal files
closed-deal-files
what_it_holds
The data room
The documents made available during the process, kept as they were, with the questions asked and answered.
https://aitrainingdatabroker.com/data/closed-deal-files/
rec-098
Closed-deal files
closed-deal-files
what_it_holds
The model
The spreadsheet that priced the deal, with notes on each input and the cases that were run.
https://aitrainingdatabroker.com/data/closed-deal-files/
rec-099
Closed-deal files
closed-deal-files
what_it_holds
The memo
The written case for the decision, with the risks raised and the answers given.
https://aitrainingdatabroker.com/data/closed-deal-files/
rec-100
Closed-deal files
closed-deal-files
what_it_holds
Correspondence with the other side
How terms moved from first offer to signing, once names are removed.
https://aitrainingdatabroker.com/data/closed-deal-files/
End of preview. Expand in Data Studio

Company Record Types and Their Limits

For 33 record types (support tickets, team chat, CRM history, CAD files, tool exports and more), what a set of them holds (what_it_holds) and what limits its use (limits), one item per row.

All text is our own, taken from pages we publish at aitrainingdatabroker.com. Nothing comes from a customer.

Size

274 train rows.

Fields

Field Meaning
id rec-001 and up
record_type the record type, such as Support tickets
record_type_slug its page slug
kind what_it_holds or limits
label short name of the item
text what it is and why it matters
source_url the page it comes from

Load it

from datasets import load_dataset
ds = load_dataset("aitrainingdatabroker/company-record-types-and-limits", split="train")
chat = ds.filter(lambda r: r["record_type_slug"] == "team-chat")

Limits

  • Written for general guidance in October 2026; tool export menus and rules change.
  • Not a checklist for any one company.

Read more

License and credit

CC BY 4.0. Please credit AI Training Data Broker and link to https://aitrainingdatabroker.com/ when you share or build on it.

About

AI Training Data Broker is a broker and technical advisor for companies that sell or license their data to AI labs. It guides the technical side, including export, format, de-identification and compliance, and publishes free guides, checklists and tools.

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