Datasets:
yelp_test_row_id int64 0 1.54k | text stringlengths 5 4.82k | label int64 0 2 | sentiment stringclasses 3
values | original_stars int64 1 5 |
|---|---|---|---|---|
0 | I got 'new' tires from them and within two weeks got a flat. I took my car to a local mechanic to see if i could get the hole patched, but they said the reason I had a flat was because the previous patch had blown - WAIT, WHAT? I just got the tire and never needed to have it patched? This was supposed to be a new tire.... | 0 | Negative (1-2 stars) | 1 |
1 | Don't waste your time. We had two different people come to our house to give us estimates for a deck (one of them the OWNER). Both times, we never heard from them. Not a call, not the estimate, nothing. | 0 | Negative (1-2 stars) | 1 |
2 | All I can say is the worst! We were the only 2 people in the place for lunch, the place was freezing and loaded with kids toys! 2 bicycles, a scooter, and an electronic keyboard graced the dining room. A fish tank with filthy, slimy fingerprints smeared all over it is there for your enjoyment.
Our food came... no wate... | 0 | Negative (1-2 stars) | 1 |
3 | I have been to this restaurant twice and was disappointed both times. I won't go back. The first time we were there almost 3 hours. It took forever to order and then forever for our food to come and the place was empty. When I complained the manager was very rude and tried to blame us for taking to long to order. It ma... | 0 | Negative (1-2 stars) | 1 |
4 | Food was NOT GOOD at all! My husband & I ate here a couple weeks ago for the first time. I ordered a salad & basil pesto cream pasta & my husband ordered the spinach & feta pasta. The salad was just a huge plate of spring mix (nothing else in it) with WAY to much vinegar dressing. My lettuce was drowning in the vinegar... | 0 | Negative (1-2 stars) | 1 |
12 | To keep it short and sweet: Save yourself $100. Buy a good board game, your alcohol of choice, order a pizza, and invite your friends over.
What an incredible disappointment. After seeing the enticing commercials so many times, we decided to give this place a try on a double date. I understand the prices of the play ... | 0 | Negative (1-2 stars) | 1 |
17 | The words \"epic fail\" get thrown around a lot these days....but I really feel like they apply in this situation.
We went on Friday, April 2 and arrived at 5:10pm. It was busy, but not crowded....no waiting for a table. Half price apps and drinks -- we ordered at 5:20.
The food (just appetizers, mind you...) didn'... | 0 | Negative (1-2 stars) | 1 |
18 | I was looking to get out of the apartment on a really nice, sunny day and we decided to drive to Waterfront and walk around. All around great day until we hit Bar Louie for some drinks and appetizers.
I am giving it one star, though it deserves none, because our waitress was nice, if a bit inattentive, and the hummus ... | 0 | Negative (1-2 stars) | 1 |
25 | I hate this place.
It's very loud, the service is very poor, and the food is so-so.
If you want good Chinese in Pittsburgh, try China Palace (Shadyside) or Sesame Inn (Station Square or North Hills). They're quieter, with very good food & service. | 0 | Negative (1-2 stars) | 1 |
32 | You know it's bad when a McDonald's gets a 1 star review...I mean, seriously: none of us expect anything fancy when we go to a McDonald's. The whole point of going to McDonald's is indulging in some not-good-for-you food on the go in your busy life. In my case, I just wanted a small meal/snack that wouldn't cost me as ... | 0 | Negative (1-2 stars) | 1 |
34 | BEFORE Pino's was renovated, it was a tiny, unpretentious, hole-in-the-wall restaurant with a friendly atmosphere, and amazing Italian food. It was also a BYOB, which I love. This was our \"go-to\" restaurant.
AFTER Pino's was renovated, there was a complete transformation. While the interior is now very nice, It's no... | 0 | Negative (1-2 stars) | 1 |
35 | Terrible! I got a haircut here once and hated it, but kept waiting for it to settle in after a few washes. It never did look right, so I just fixed it at home rather than going back to these incompetent people. I didn't even feel like the hassle of complaining was worth it, as I highly doubted that I'd get any money re... | 0 | Negative (1-2 stars) | 1 |
38 | The coffee isn't good and they don't seem to care. If you're a local, I get that it's the only game in town but this place isn't worth traveling for.
I really wanted to like tazza d'oro. I've been several times, hoping that my bad experiences were isolated incidences. I drink espresso. I know what it should taste lik... | 0 | Negative (1-2 stars) | 1 |
45 | I am not a mean person, not a vindictive person. I bear the friendly people of Pizza Parma no ill will.
But their pizza was remarkably terrible.
Went there, hungry, a bit past midnight, looking for a little something before going home to sleep. They don't have slices--this seems to be a (terrible, stupefying, egregio... | 0 | Negative (1-2 stars) | 1 |
53 | Maybe I am just the most jaded vegan in town; Quiet Storm's food menu bores me to tears, that which I will use to salt my own mediocre cooking at home! Their coffee isn't all that great either, as given the choice, local La Prima is in my favor. Tears. This is the only vegetarian restaurant on the East side of town, an... | 0 | Negative (1-2 stars) | 1 |
59 | It's cheap, I'll say that, but otherwise it's bland food served by workers who mostly don't seem to notice they're working, and when they do, only respond snarkily. There are many better vegetarian and vegan options to choose from. | 0 | Negative (1-2 stars) | 1 |
62 | Refused to take my cat, which had passed away, for cremation cause I had not been to the clinic previously. IMHO that's ridiculous. I will not recommended anyone to ever come here. | 0 | Negative (1-2 stars) | 1 |
66 | Worst climbing gym I have ever been to. Customer service was a joke. Wall appears as if a boy scout went ham with a few sheets of plywood back in the 80s and then did nothing since then. Holds are prehistoric and grimy. Setting is subpar. Insurance doesn't allow for people who can't belay to be belayed? Better off clim... | 0 | Negative (1-2 stars) | 1 |
76 | At this point, I am done. I scheduled my kids for the last 2 weeks in August and then due to an emergency, I had to cancel, which I did a month before their camp was to start. I was told they were issuing my refund, and that was 3 weeks ago. THREE WEEKS and i still dont have it. I live probably 30 minutes from the muse... | 0 | Negative (1-2 stars) | 1 |
80 | This Giant Eagle maybe the worst supermarket I've ever been to. There are thugs hanging out by the entrance and in the parking lot. The interior is dark and dank and has an outdated \"made in the 70s\" feel. With options like this I don't have a problem taking the extra time to drive to Trader Joe's. | 0 | Negative (1-2 stars) | 1 |
85 | When you walk into a buzzing restaurant, you'd expect to be greeted by someone, be that a server, a greeter or the bartender. I went in last night, stood around for almost 10 minutes, and was completely ignored. I was meeting a few friends, so I decided to walk across the street and grab a beer and make a reservation (... | 0 | Negative (1-2 stars) | 1 |
88 | This conservative POS rag makes faux news look like NPR. You got Scaife, himself pumping ten million a year from his own pocket to keep the paper up and running. No one reads it, the Post Gazette is the REAL newspaper in this city. | 0 | Negative (1-2 stars) | 1 |
90 | Nick's used to be good with the previous owner, that all changed. Which is pretty sad. | 0 | Negative (1-2 stars) | 1 |
98 | Below par diner food. Fried zucchini is all breading and no zucchini. Anything fried always comes dripping in grease, I know, I know it's diner food but it doesn't have to be so greasy it makes you physically ill. I'm a big fan of blt's and there's is pretty poor. Small portion with very little meat and dry bread.
Bes... | 0 | Negative (1-2 stars) | 1 |
100 | This was just bad pizza. For the money I expect that the toppings will be cooked on the pizza. The cheese and pepparoni were added after the crust came out. Also the mushrooms were out of a can. Do not waste money here. | 0 | Negative (1-2 stars) | 1 |
105 | Terrible place to eat and not very clean at all. Way over priced foe fast food. 5$ for a plain roast beef forget that! | 0 | Negative (1-2 stars) | 1 |
106 | Sadly really went downhill. They switched to a new vendor, the prices went up and they are no longer having sales. | 0 | Negative (1-2 stars) | 1 |
115 | My guess is that \"Ruth K.\" was put up to writing a nice review by the staff or owner. Regent Square deserves a better coffee shop, run by someone with good business sense. What kind of a \"business\" only prepares food (chicken/tuna salad, hummus) once a week? Does chicken salad hold a week in your fridge? Also, ... | 0 | Negative (1-2 stars) | 1 |
134 | Today, I definitely didn't have a great experience at MCN. I got my haircut couple months ago from there and I liked it, so I decided to go again for coloring today.
I wasn't happy about it at all -cuz I can still see the line btw my root and the bottom. PLUS, they charged me 25 bucks more for the blow-dry without tell... | 0 | Negative (1-2 stars) | 1 |
139 | For a place that has a $75 entree I was pretty shocked to see a $2 charge for blue cheese olives on my bill... pretty tacky. That was definitely a first. I was disappointed the waitress didn't say anything either. Aside from that the service was pretty good... and the sashimi was a great value. But everything else ... | 0 | Negative (1-2 stars) | 1 |
141 | I never ate here nor could have possibly gotten a drink no one would wait on me.
My friend who wanted to be a socialite of some kind asked me to come with her. I don't know what she was thinking. Not my scene whatsoever! We had come from a free Devo concert. I was dressed in converses, a side pony tale, and bright pi... | 0 | Negative (1-2 stars) | 1 |
145 | The only pro about Port Authority is it gets you from point a to point b.
I've had buses that smell like pee. I've had buses where the bus drivers are yelling at drivers or people downtown. Screaming insults out the window. Had a bus driver doing like 70mph down McKnight road.
At least twice a week I get a bus that... | 0 | Negative (1-2 stars) | 1 |
147 | Awful!!!
Never EVER follows schedule! Lets you wait for literally over an hour on a bus that is supposed to be running every 15 min. | 0 | Negative (1-2 stars) | 1 |
148 | How is it port authority has the money to build a pointless over pass on the east liberty busway, but can't update their online system for smart phones to be able to determine where a bus is located at? I waited two hours today in the freeZing cold to get to work. Had to call off it was just to cold out! | 0 | Negative (1-2 stars) | 1 |
157 | Previous reviews have said it well: Lackluster, tasteless food.
Ate at Primanti Bros with a group of friends while in Pittsburgh; we heard about it from 'Man vs. Food' and were assured that it is a Pittsburgh institution. The sandwiches are large and the pricing is fine ($6-$9), but what you get is a sloppy sandwich w... | 0 | Negative (1-2 stars) | 1 |
158 | There was basically no cheese on my \"cheese combo sandwich\", the fries were gross, and the waitress was nasty to us. | 0 | Negative (1-2 stars) | 1 |
175 | WARNING ,,,,, this place is for SUCKERS ONLY ..... funky smelling ,worse tasting seafood ... overpriced ..... raunchy,un-clean restrooms .... only reason anyone goes here is because this is a ''tourist trap '' type neighborhood with some fun shopping spots nearby and this restaurant is positioned in the center of every... | 0 | Negative (1-2 stars) | 1 |
177 | Ugh if I could give this place -10 stars I would. What a nightmare. To start, the first time I ate here, I almost swallowed a giant shard of plastic that was in my salad. Then to my horror, the bar tending goes \"whoops.\" and tosses it on the floor!!
Fast forward a couple months, I decide to give this place a second... | 0 | Negative (1-2 stars) | 1 |
185 | I had spaghetti warehouse delivered to my apt and I ordered spaghetti and meatballs while my boyfriend ordered chicken Parmesan. First off, we both asked for Caesar salads (which we paid extra for) and we didn't even get them. Besides that, the sauce was less than mediocre - a glorified ketchup with noodles. The chicke... | 0 | Negative (1-2 stars) | 1 |
186 | No, nope, uh uh, no way, please don't call this an Italian restaurant. Overcooked, mushy noodles, watery tomato gravy, and meatballs that are too garlicky and over spiced. Can't give this place anything lower than 1 star. Seriously, Olive Garden is a joke and I rate it higher than this place.
Again, my advice to any ... | 0 | Negative (1-2 stars) | 1 |
187 | Ewww, the food here is terrible. Nothing I had tasted good. It tasted like it had been sitting under the food warmers for hours. The service is luke warm at best. Just skip it. There's so many other places out there for good italian food. | 0 | Negative (1-2 stars) | 1 |
195 | Rotten food and over charging customer.
I was expecting at least a reasonable dinning experience at a reputed restaurant, but was greatly disappointed. The restaurant charged me 20% premium over prices on online menu (I ordered takeout), denied there are prices online. The maitre D was reluctant to show the printed me... | 0 | Negative (1-2 stars) | 1 |
197 | It's just not that good. We initially told the waitress that we only going to order appetizers and desert. My code for \"we read on Yelp this place sucks, but we wanted to give it a try\" to which she replied they don't alow that but I will let it slide. The food could have come from a buffet and been better. I hate to... | 0 | Negative (1-2 stars) | 1 |
198 | The only good thing about this eatery is its proximity to the Benedum. The three of us were seated at a table that was jammed in between two other tables, next to the kitchen - even though the place was half empty. I could hear the conversation at the next door table better than that of people sitting opposite me. The ... | 0 | Negative (1-2 stars) | 1 |
209 | This is the worst Chinese food I've had. Ever. And Pittsburgh has some pretty bad Chinese places. The Golden Palace buffet is bad, but at least edible. I am utterly baffled at how this place stays in business. | 0 | Negative (1-2 stars) | 1 |
232 | This was some of the worst pizza I've ever had. We stopped in for a late night snack on the way back to the hotel. I got a personal pizza, and my friend got an Italian hoagie.
One slice of this pizza, and I immediately felt sick. This doesn't generally happen to me. I finished the slice and that was it. I couldn't ea... | 0 | Negative (1-2 stars) | 1 |
233 | Unfortunately this dump is right down the street from my hotel and not really having eaten much all day, I was hungry.
The service was terrible....no one knew what they were doing so it took 10 minutes to get a freaking slice of pizza and then when said pizza came it was NASTY.
My husband once got a pizza in Milwauke... | 0 | Negative (1-2 stars) | 1 |
243 | I would write a \"0\" review if I could. I cannot review the food. I did not get a chance to eat there. Me and my Hawaiian friend went there to grab what I heard was some great Indian food, during one of the \"Unblurred\" Friday evenings. The concierge looked at us disdainfully, and was talking about how the 3-4 empty ... | 0 | Negative (1-2 stars) | 1 |
246 | 5:30pm, worst Baingan Bartha I've ever had. Un-fresh and damn near flavorless all but for some powdery heat. Please invest in fresh chillies; they keep well and will make that \"8\" really pop with flavor. | 0 | Negative (1-2 stars) | 1 |
253 | Don't believe the hype.
Was in the Pittsburgh area for one day and decided to try the pho here. It was a toss up between Pho Minh and here. I think I chose wrong.
A rule of thumb is a good ethnic restaurant will be swarming with that particular ethnic people. When I went, all I saw were non-Asians.
Ordered the ... | 0 | Negative (1-2 stars) | 1 |
267 | Started out with wedding soup that was so salty it was almost inedible. Asked for the house wine and was given a glass of wine that cost $9.00. (My fault, I should have asked, I guess.) Meals were OK, but nothing special. Even the bread was just so-so. My dinner partner and I both got entirely different meals, and we b... | 0 | Negative (1-2 stars) | 1 |
269 | Flies in this place. | 0 | Negative (1-2 stars) | 1 |
270 | I came here for a filling after not having time to get it completed by my hometown dentist over Christmas break in early 2011. Not only was the filling $120 (no insurance), payment was demanded immediately upon exit, I also felt very disrespected by the office as a whole. The front staff is very curt and short. The gen... | 0 | Negative (1-2 stars) | 1 |
272 | i was very excited to try this place. thai is one of my favorite cuisines ever!!! but i was sorrily disappointed. we started with spring rolls, through the rice wrapper i could see that the lettuce was browning, a sure sign that the rolls were not made to order. the pad thai was dry and tasteless. my friends curry ... | 0 | Negative (1-2 stars) | 1 |
285 | NEVER EVER get the All-you-can-Eat. Hibachi plates are basically plates of panfried squash with a little meat that isn't even grilled. They give you nigiri sushi instead of sashimi. It's like they are trying to stuff us full of rice and squash so we fill up quickly. Also, service was unfriendly. | 0 | Negative (1-2 stars) | 1 |
287 | FILET MIGNON NOT AS ADVERTISED
We ordered the filet mignon with chicken hibachi. The flavor was ok, we asked for the filet to be medium and it arrived well done, was very chewy and we suspect a chuck roast or some other inferior cut of beef was substituted for the filet. False advertising at its best--shouldn't that... | 0 | Negative (1-2 stars) | 1 |
297 | Ick. Stay away unless you want to be treated like you are a criminal who cannot afford a pricey item. I wanted to try on a $400 fur...and the guy said it was very expensive and would hand carry it to the front mirror for me. He then advised me to take off my vest and waited for me to do so. He would not let me hand... | 0 | Negative (1-2 stars) | 1 |
316 | Given the big salon, I think your experience will be highly related to which stylist you chose. I bought a Groupon for a level 3 haircut and moisture treatment. The stylist Ken spent 5 mins for the cutting, 40 mins to blow the hair dry and chatting and forgot the moisture treatment. The technique of the haircut is so p... | 0 | Negative (1-2 stars) | 1 |
318 | I'd give this joint zero stars if it was possible. This is the worst spot on Walnut St! I'm not even sure where to start. The bar is small and overpriced. I had a steak fajita wrap that tasted microwaved. The vegetables weren't even cooked. This is a place no one wants to--or should ever want to go. | 0 | Negative (1-2 stars) | 1 |
334 | I've been there twice to have dress clothes tailored. The first was for a full suit and a pair of pants. The owner said to return the following Saturday, which I did, and he did not have them ready. Not only that, but he acted like it was my fault I showed back up on time.
Second time same deal, two pairs of pants, n... | 0 | Negative (1-2 stars) | 1 |
335 | I went there to get my dress hemmed last Wednesday and he said the next Thursday and when I went it to get it the day it was supposed to be done, he hadn't even started and he told me he was working on it right now which was a bold face lie. And when I went back to get it, he charged me for 30 for a simple dress hemmin... | 0 | Negative (1-2 stars) | 1 |
337 | Terrible!
I'm pretty sure I am the apartment above Serena R's review. The time frame matches up well.
I moved in around August 2010 to a first floor apartment (with a lower level Apartment below me) Within the first weeks of my arrival, maintenance people were at my door nearly every time I tried to shower.
... | 0 | Negative (1-2 stars) | 1 |
338 | One of the worst mgmt companies i have ever dealt with. The policies in their building are obviously very outdated but they refuse to make themselves better to serve their clients. As long as they can wipe their hands clean, they are ok with it. One aspect that they are great at is dishing off responsibility and mak... | 0 | Negative (1-2 stars) | 1 |
341 | Pamela's is an abomination of a breakfast place that represents the worst of everything. However, to make up for the food being awful, you will have to wait on line for 20 minutes and then dine in cramped and uncomfortable seating.
It is, for some reason, unfathomably popular. The best thing on the menu is their cre... | 0 | Negative (1-2 stars) | 1 |
345 | The food here is over the top excessively greasy. So greasy that it made me sick to my stomach before I was done eating my meal. My husband and I split the chocolate chip pancakes and a ham and cheese omelette with potatoes and toast on the side. Not only was everything in a pool of grease, but it seemed to be margarin... | 0 | Negative (1-2 stars) | 1 |
348 | Closed on Monday's? And closed 5/30 to 6/1? Wow. The prices on the menu don't seem that bad. But i still cant get over the fact there closed on Mondays. There is a sign posted \"help wanted\" so if anyone reads this and needs a job check this place out. And tell them to open on Mondays. BOOOOO, if they weren't closed I... | 0 | Negative (1-2 stars) | 1 |
355 | Had a craving for Chinese the other day while I was in Shadyside and wandered into China Palace. How this place can stay in business in an area that I consider to be more sophisticated is a real mystery. It was just awful and the service was terrible.
I wanted to have the assorted appetizer platter, but asked if I c... | 0 | Negative (1-2 stars) | 1 |
356 | The owner stole a bracelet brought in for repairs and has lied over and over about returning it. | 0 | Negative (1-2 stars) | 1 |
357 | I just got back from dinner with my family at the old place and I can't emphasize enough my disappointment. The service was poor. Our waitress was a nice gal who was working hard, she simply had too many tables because the place was woefully understaffed. Our drinks weren't refilled in a timely manner and she was usual... | 0 | Negative (1-2 stars) | 1 |
366 | My biggest complaint deals with packages coming into the facility from private carriers like FedEx. If you've ordered a package and this happens, expect to wait about a week for them to deliver the package. Two day shipping turns into a week and a half.
Long, long wait in lines. No concern for your packages. Terrible... | 0 | Negative (1-2 stars) | 1 |
378 | I now understand where the name comes from. Yesterday I went into Dick's to buy my daughter some shirts. As we were checking out I noticed a bin that was full of bags that had sports watches and body bands to monitor vital signs.
I started going through them to find a watch that would meet my workout needs. Most of th... | 0 | Negative (1-2 stars) | 1 |
385 | I was quoted a price for a new pair of glasses and lenses that were in the 50% area. Came back the next day excited to buy the glasses and was told the glasses were not on sale for 50% and that the quote someone gave me the day before was wrong. The new quote was DOUBLE what I was quoted the day before! Not only was I ... | 0 | Negative (1-2 stars) | 1 |
386 | Seriously, how many F words can you not use on a Yelp review? How do you order app, a salad and three entrees. Salad came first then bruschetta (wtf) toast and tomatoes and cheese. Don't give it a sweet name and take 50 minutes to make it. Also the fact that we order lasagna and you are out of it? You couldn't tell... | 0 | Negative (1-2 stars) | 1 |
391 | My mother wanted to take my wife and I out to dinner for my wife's B-day, we were a party of eight, we were assigned two waitresses that had a difficult time getting on the same page. Wrong order, wrong drink refills, and it took 1:49 from the time we placed our order until the food reached the table. A member of our p... | 0 | Negative (1-2 stars) | 1 |
395 | I used to be in the industry and I know what my car does and does not need. They couldn't seem to get that, and kept trying to sell me crap. Over-priced, slow, very dirty, and an overall sketchy vibe. | 0 | Negative (1-2 stars) | 1 |
396 | I bought a number of items there. among them there was
- 1 item off the floor it wasn't delivered on schedule no biggie
- 1 entry door with transom ($500)
- 1 custom window $1,200.
The style of the door and the transom didn't match, I called and was told \"that's what you ordered\" . Really I asked for mismatched styl... | 0 | Negative (1-2 stars) | 1 |
399 | I almost hate writing this review, because Green's is such a Charlotte institution. I almost feel like I'm dissing my adopted city by saying this, but I just don't see what the big deal is about this place. When I first moved here everyone talked about how the hot dogs were as good as The Varsity in Atlanta. News tip: ... | 0 | Negative (1-2 stars) | 1 |
416 | Lights too low, music too loud, not many people inside, drinks too expensive. Plus it costs 5$ just to get in. Def not worth it. Try some where else! | 0 | Negative (1-2 stars) | 1 |
417 | I only gave them 1 star because 0 wasn't an option. Food was mediocre (fries were cold), and we haven't seen our waitress in 45 minutes (writing this review while waiting to ask for the check). I'll write another review tomorrow if I'm still here waiting. | 0 | Negative (1-2 stars) | 1 |
428 | You had to pay $15 per day for Internet access. The beds were uncomfortable. The room keys did not work in the parking garage even though they claimed to fix them twice. The bar us hideously overpriced.
Want a sode in the middle of the night? Gotta buy it from the gift store before it closes. 1 coke = $300.
I ... | 0 | Negative (1-2 stars) | 1 |
431 | All I can say is that A) I had no other option then to go with Time Warner Cable for my internet service
and B....
If you don't have a local number it will be an absolute NIGHTMARE to pay your bill! You can go through the ring of automated messages only to get to a live person (after 10-15 min) then be told they wil... | 0 | Negative (1-2 stars) | 1 |
433 | TWC IS THE WORST!
Unfortunately, TWC has basically monopolized the Charlotte area. I am very jealous of all the people who have AT&T Uverse available to them. I have contemplated DirectTV because TWC is so awful. Every few months the \"promotion\" on my plan runs out and when I call they say they are giving me the ... | 0 | Negative (1-2 stars) | 1 |
434 | Some of the worst service ever. I called to cancel service and was transferred to retension. After 53 minutes on the phone and trying to cancel service, I somehow agreed to keep the service for 6 months at a significantly reduced rate. I then recieved the bill the next month and the price had no change. I called a... | 0 | Negative (1-2 stars) | 1 |
435 | After taking three afternoons off work to wait for technicians that never showed up, my internet was finally installed, at which point I was informed that even though I ordered wireless, wireless isn't available unless you pay an extra $11 monthly fee for the router. The technician (a very nice guy) advised me to purch... | 0 | Negative (1-2 stars) | 1 |
459 | This place is a craphole. My friends and I have gone for a 2 AM breakfast a couple of times (I know that seems weird but it's cheaper than eating at the diner that caters the breakfast!) and the people working there are absolute dicks. The girl at the front door acts like she's the hottest thing since sliced bread. The... | 0 | Negative (1-2 stars) | 1 |
6 | Typical Starbucks coffee chain. 2 things I dont like about this Starbucks:
1. Ive been there twice and both times the place has been dirty, compared to the other Starbucks I have been in.
2. If you have to use the bathroom, they give you a key thats attached to this nasty bottle. Im pretty sure they dont clean that ... | 0 | Negative (1-2 stars) | 2 |
10 | Think Chuck E. Cheese for adults. Skee Ball, video games pool tables. Clean environment. Good fun.
Unfortunately, I went for a bite to eat and it was impossible to find anything good and healthy on the menu. I ended up settling for spinach dip. Sadly, they topped the dip off with horrible orange shredded cheese t... | 0 | Negative (1-2 stars) | 2 |
13 | Microbrewed beers are only a plus to me when they're better than the beer I would have drank otherwise. One waitress I had while there tried to split the uprights between macrobrew and trendy by describing one of their beers as \"kind of like Coors Light\". If I wanted Coors, I'll pay half as much and have one.
Th... | 0 | Negative (1-2 stars) | 2 |
20 | The evites are in the mail for the 2 for $99 special! You will have to spend $24 on a parking pass. I signed up last year for this promotion and don't think I got the passes worth.
The waterpark is nice and lounging by the pool or floating around the lazy river is perfect for a hot summer day. There are just too many... | 0 | Negative (1-2 stars) | 2 |
22 | I really don't know why I bother with chain restaurants anymore. Now that my palate has matured and I no longer think chicken fingers and french fries are gourmet cuisine, I really can't find anything to eat in a place like this.
My husband and I were running errands at the Waterfront, and we needed to find a place... | 0 | Negative (1-2 stars) | 2 |
26 | REDO!
I went to PF Chang's several years ago and was NOT pleased with the food that was presented to me.
My issue: I thought I was getting Chinese food.
My resolution: Try this restaurant again knowing that it is just reinvented American food with names of those Chinese dishes I actually like to eat.
So we retu... | 0 | Negative (1-2 stars) | 2 |
29 | I went here on a recent business trip, and there aren't many decent options in West Homestead, so I decided to splurge on the company's dollar and ordered take-out.
I was highly disappointed in the service, and I only ordered take out. Upon going to the bar to announce that I was there for take out, there were ... | 0 | Negative (1-2 stars) | 2 |
39 | Superbowl Sunday at the Blues. i came to meet a group of friends to watch the \" who really cares about this game\" show. I was mainly interested in seeing Madonna. I do have to say that we had a server who gave us the utmost attention. We had been seated at some tables near the bar mid restaurant that were wobbling a... | 0 | Negative (1-2 stars) | 2 |
40 | Pass on this place, there are better restaurants mere feet away.
The menu here is too large, which is a sure sign none of the food is going to be good. And, its not good. Some of the salads are alright, but its just not good food.
The service is friendly and prompt, but the beer is over priced. They do have a good... | 0 | Negative (1-2 stars) | 2 |
41 | Wings are overpriced. And the quality of them are bad. They were tough and greasy. The staff are pleasant but then over all experience was too expensive for a sports bar. | 0 | Negative (1-2 stars) | 2 |
43 | The hot and sour soup was ok. Everything else was basically inedible. Water was not noticeably hose-y as per other reviews. More than 1/4 of the buffet was american food, and a lot of the rest was seafood that almost had to be \"krab\", considering the price of the buffet. No pot-stickers, no pork egg rolls, no spareri... | 0 | Negative (1-2 stars) | 2 |
47 | Had a very lack-luster Mother's Day brunch at Casbah yesterday. Despite having a very late reservation time of 2:30 p.m., we were seated in the dungeon-like basement dining room. I asked for tables upstairs in the daylight but there was allegedly no way to accommodate my request. Worst part about the basement is the th... | 0 | Negative (1-2 stars) | 2 |
49 | For the record, I have returned a few times and still entirely stand by my original review from nearly 3 years ago. I will add that the food portions also seem to be decreasing! We went during happy hour last week and I had the worst tasting rye drink possible - described as rye with fig jam, bitters and lemon, sounded... | 0 | Negative (1-2 stars) | 2 |
56 | I'm going to revise my review of Quiet Storm.
You may get lucky and find yourself faced with an awesome rendering of a fabulously-designed vegetarian sandwich. In my experience, however (considering the 30+ Cubanos I've eaten there), you're more likely to get a sad, mediocre rendition.
Consistency is not their strong... | 0 | Negative (1-2 stars) | 2 |
57 | I really, really wanted to like this restaurant. Hip, quirky, vegetarian/vegan. Lots of owls and kitschy deco. I eat meat occasionally, but had a vegetarian buddy here to visit, and thought this would be a great choice. What's not to love, right?
Well, for starters, the service. Our server was really nice, and had lo... | 0 | Negative (1-2 stars) | 2 |
Yelp three-class sentiment: public 500-review reference set
I published this fixed 500-review subset of Yelp/yelp_review_full to make evaluation of my RoBERTa-large model reproducible. It preserves both three-class sentiment labels and original 1–5-star ratings. Source-row IDs refer to the upstream dataset's test split.
My original training-run evaluation used a 40,000-review held-out set and achieved 93.76% accuracy / 0.9389 weighted F1. All measured tables on this page use the 500 public reviews, with a raw baseline of 92.40% accuracy / 0.9201 weighted F1. This benchmark does not reproduce the original 40,000-review evaluation.
Composition and construction
I built the subset by scanning source test rows in order and filling fixed star quotas: 85 one-star, 30 two-star, 50 three-star, 85 four-star, and 250 five-star reviews. This provides a fixed reference mix rather than a random sample of the full test split.
| Label | Meaning | Count | Share |
|---|---|---|---|
| 0 | Negative, 1–2 stars | 115 | 23% |
| 1 | Neutral, 3 stars | 50 | 10% |
| 2 | Positive, 4–5 stars | 335 | 67% |
I checked all star-to-class mappings and confirmed 500 unique source IDs and 500 distinct exact review texts. Near duplicates and overlap with the original training data have not been ruled out.
Columns
| Column | Meaning |
|---|---|
| yelp_test_row_id | Source test-row index |
| text | Review text |
| label | Three-class target, 0/1/2 |
| sentiment | Class name matching the model's configured labels |
| original_stars | Original rating, 1 through 5; evaluation metadata, not a model input |
Public 500-row benchmark
I evaluated all 500 reviews in Zhoyang/yelp-sentiment-3class-eval. Raw predictions achieve 92.40% accuracy and 0.9201 weighted F1. OOF (out-of-fold) calibration results use five-fold cross-fitting. Temperature scaling improves NLL and ECE on this sample; temperature plus bias does not improve classification accuracy.
| Policy | Accuracy | Weighted F1 | Macro F1 | NLL | Brier | ECE |
|---|---|---|---|---|---|---|
| Raw softmax | 92.40% | 0.9201 | 0.8345 | 0.2372 | 0.1200 | 0.0364 |
| Inverse-weight sensitivity baseline | 92.80% | 0.9212 | 0.8300 | 0.2719 | 0.1230 | 0.0494 |
| OOF temperature | 92.40% | 0.9201 | 0.8345 | 0.2184 | 0.1168 | 0.0147 |
| OOF temperature + bias | 92.20% | 0.9176 | 0.8288 | 0.2236 | 0.1188 | 0.0159 |
Raw per-class performance on these 500 rows
| Class | Support | Precision | Recall | F1 |
|---|---|---|---|---|
| Negative | 115 | 0.9310 | 0.9391 | 0.9351 |
| Neutral | 50 | 0.6923 | 0.5400 | 0.6067 |
| Positive | 335 | 0.9478 | 0.9761 | 0.9618 |
Raw confusion matrix
Rows are true three-class labels; columns are predictions.
| True / predicted | Negative | Neutral | Positive |
|---|---|---|---|
| Negative | 108 | 6 | 1 |
| Neutral | 6 | 27 | 17 |
| Positive | 2 | 6 | 327 |
Error breakdown by original rating
| Original stars | n | Raw errors | Raw error rate | OOF temp+bias error rate |
|---|---|---|---|---|
| 1 | 85 | 1 | 1.18% | 1.18% |
| 2 | 30 | 6 | 20.00% | 20.00% |
| 3 | 50 | 23 | 46.00% | 48.00% |
| 4 | 85 | 5 | 5.88% | 5.88% |
| 5 | 250 | 3 | 1.20% | 1.20% |
Errors are concentrated at the 2–3-star boundary: raw error rates are 20.00% and 46.00%, compared with 1.18% for 1-star and 1.20% for 5-star reviews. These are errors against the three-class sentiment target, not five-star prediction errors.
Human review capacity and held-out threshold routing
I route low-margin predictions to review, using the gap between the two highest class probabilities. Each fold learns its calibrated margin thresholds on the other four folds, then applies them to held-out reviews. The reference budget therefore need not equal the observed flagged share.
| Reference budget | OOF flagged share | Auto-route n | Auto-route error rate | Errors in review queue |
|---|---|---|---|---|
| 0% | 0.0% | 500 | 7.80% | 0 |
| 5% | 4.8% | 476 | 5.46% | 13 |
| 10% | 9.4% | 453 | 4.86% | 17 |
| 15% | 15.2% | 424 | 3.77% | 23 |
| 20% | 20.0% | 400 | 2.75% | 28 |
| 25% | 24.6% | 377 | 2.12% | 31 |
| 30% | 30.8% | 346 | 1.73% | 33 |
Retrospective batch ranking with an exact review budget
For a fixed batch, ranking by ascending top-two margin selects exactly the requested number of reviews. This answers a different capacity question from reference-threshold routing. Both tables report errors only among automatically routed reviews; reviewer corrections are not measured.
| Exact review budget | Review n | Raw auto-route error rate | OOF temp+bias auto-route error rate |
|---|---|---|---|
| 0% | 0 | 7.60% | 7.80% |
| 5% | 25 | 5.26% | 5.26% |
| 10% | 50 | 4.44% | 4.67% |
| 15% | 75 | 3.76% | 4.00% |
| 20% | 100 | 2.50% | 3.00% |
| 25% | 125 | 2.13% | 2.13% |
| 30% | 150 | 1.71% | 1.71% |
Final reference calibration parameters
{
"temperature": 1.54,
"logit_bias": [
-0.2700000000000001,
-0.5399999999999999,
0.0
]
}
I fit these reference parameters on all 500 reviews for the Space. Their performance on new reviews has not been independently evaluated; the OOF results above evaluate the cross-fitting procedure. The Space defaults to raw scores, with experimental calibration available as an option.
Evaluation method
I used model revision 2e39ef29d577aa84cfe70596020eb40e708b88a0 with float32 inference, a 512-token limit, and batch size 8. The public CSV is pinned to dataset revision a2aa98f96cc2e829904f47984747667d3be53663; its SHA-256 is ce6d53e65b0f229a81d807aec6e1899dd9fa8f253d8ea215c5b2873affbfb3eb.
Calibration uses five label-stratified folds and seed 20261020. Each review is excluded from fitting its own calibrator and routing thresholds. I minimize NLL with a coordinate/grid search and apply softmax((log(p_raw) + logit_bias) / temperature), fixing the Positive bias to zero for identifiability. Temperature-only calibration fixes all biases to zero; temperature plus bias shares one temperature across classes.
Class-weighted training can shift class probabilities. The inverse-weight comparison uses temperature 1 and bias [-log(3/1.5), -log(8/1.5), 0]. This is a sensitivity baseline motivated by ideal weighted cross-entropy, rather than an assumed correction for this fitted model.
NLL uses natural logs. Multiclass Brier is the mean sum of squared errors across all three classes. ECE uses ten equal-width bins of top-label confidence. Lower values are better for these three metrics.
Limitations
- The 500 reviews follow fixed star quotas drawn from early source test rows, rather than a random sample of the entire split. Their 23% / 10% / 67% class mix is a reference composition, not an estimate of production prevalence or the original 40,000-review class mix. Source test membership alone does not establish independence from my original training and evaluation splits.
- Small slices, especially the 30 two-star reviews, have substantial sampling uncertainty; ECE is also sensitive to sample size and binning. Business, customer, and timestamp identifiers are unavailable, so this benchmark cannot establish generalization across those groups. Cross-fitting reduces calibration leakage but does not turn an exploratory benchmark into an untouched final test.
- The Space uses calibration and thresholds fitted on the full reference set. Future review rates and accuracy can differ, and calibration is not guaranteed to help. Star-level error rates describe the three-class target, not complaint severity.
- Human reviewer accuracy has not been measured. A perfect-reviewer calculation would be a scenario upper bound. This benchmark measures no churn, retention uplift, revenue, or pricing outcomes.
Reproduction
Load the exact CSV used for this benchmark:
import pandas as pd
revision = "a2aa98f96cc2e829904f47984747667d3be53663"
url = (
"https://huggingface.co/datasets/Zhoyang/yelp-sentiment-3class-eval/"
f"resolve/{revision}/test.csv"
)
reviews = pd.read_csv(url)
Use the pinned model revision and inference example in the model card, retaining all three probabilities for each review. Compare predicted class IDs against label; use original_stars only to slice the errors. The evaluation method above defines the calibration transformation, folds, scoring conventions, and routing rule.
Source
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