image image | Domain string | Complaint/ Opinion string | Over-all_Complaint Label int64 | Aspects_1 string | Complaint_1 float64 | Cause_1 string | Aspect_2 string | Complaint_2 float64 | Cause_2 string | Aspect_3 string | Complaint_3 float64 | Cause_3 string | Complaint_Cause string | Severity level string | Sentiment string | Emotion string |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Customer Service | https://consumercomplaintscourt.com/ifb-washing-machine-2/ | 1 | Technical Issue | 1 | IFB washing machine | null | null | null | null | null | null | IFB washing machine | accusation | negative | anger | |
Retail Banking | https://consumercomplaintscourt.com/i-want-to-forclose-my-dhani-one-freedom-card-at-minimum-value/ | 1 | BankingAC | 1 | want to forclose my dhani one freedom card at minimum value | null | null | null | null | null | null | I want to forclose my dhani one freedom card at minimum value | Non-Complaint | Neutral | other | |
Credit card | @ICICIBank @ICICIBank_Care wrist service from Any bank credit card.sicne yesterday more than 10 calls to customer care which take 15 mins to connect but still they are not able to refresh the service. Pathetic. | 1 | Delay Response | 1 | not able to refresh the service. | null | null | null | null | null | null | not able to refresh the service. | Disapproval | negative | sadness | |
Credit card | @ICICIBank_Care @amazonpay can you help in getting Amazon pay ICICI credit card | 1 | General Query | 1 | getting Amazon pay ICICI credit card | miscellaneous information | null | null | null | null | null | can you help in getting Amazon pay ICICI credit card | No explicit reproach | neutral | other | |
Credit card | @ICICIBank_Care @ICICIBank it's been more than 4 months and my refund is not credited to my credit card and now you people want still more time what hell is going on. | 1 | Delay Response | 1 | my refund is not credited to my credit card | null | null | null | null | null | null | my refund is not credited to my credit card | No explicit reproach | negative | sadness | |
Credit card | @RBI ICICI Bank has made a charge on my Credit Card that was closed 10 years ago. Their customer care is telling me its due to some RBI Rule but are not providing me clear details inspite of several calls and tweets.
@ICICIBank_Care @ICICIBank @nsitharaman @FinMinIndia | 1 | Harrasment | 1 | ICICI Bank has made a charge on my Credit Card that was closed 10 years ago | null | null | null | null | null | null | ICICI Bank has made a charge on my Credit Card that was closed 10 years ago | Blame | negative | sadness | |
Credit card | @ICICIBank_Care Today received a call for credit card from Yuvashree, Ram Nagar, Coimbatore Branch from mobile no. 63807 72471 #ICICISucks | 1 | Miscellaneous information | 1 | received a call for credit card | null | null | null | null | null | null | received a call for credit card | Disapproval | negative | sadness | |
Credit card | @ICICIBank_Care @ICICIBank | 1 | Delay Response | 1 | I didn't receive Amazon card or any response till now. | null | null | null | null | null | null | I didn't receive Amazon card or any response till now. | No explicit reproach | negative | sadness | |
Credit card | I got a call on 16th August, 2021 from Vijaya, ICICI bank, Kakinada regarding the credit card. I asked Amazon credit card and she told me to take coral card with which I'll get Amazon credit card. I didn't receive Amazon card or any response till now. | 1 | Fraud | 1 | Instead of giving any sort of explanation as to why his staff took the phone and processed the credit card,even used the OTP without informing | null | null | null | null | null | null | Instead of giving any sort of explanation as to why his staff took the phone and processed the credit card,even used the OTP without informing | Accusation | negative | fear | |
Credit card | @amazonIn | 1 | CredentialsAC | 1 | Still my card is not closed | null | null | null | null | null | null | Still my card is not closed | Blame | negative | sadness | |
Credit card | After one year of use of credit card you are not increasing my credit limit. My credit limit only 26000. If credit limite can not increase please close my credit card. I have applied another credit card of HDFC & Axis Bank credit card. | 1 | Miscellaneous information | 1 | After one year of use of credit card you are not increasing my credit limit | null | null | null | null | null | null | After one year of use of credit card you are not increasing my credit limit | No explicit reproach | negative | sadness | |
Credit card | @amazonIN @labnol @AmazonHelp @amazon Stopped shopping with Amazon India due to their worst service. Also, cancelled Amazon Pay Credit Card @ICICIBank_Care Amazon India's service has impacted your business as well. | 1 | Banking | 1 | Also, cancelled Amazon Pay Credit Card Amazon India's service has impacted your business as well. | miscellaneous information | 1 | Stopped shopping with Amazon India due to their worst service. | null | null | null | worst service | Disapproval | negative | sadness | |
Credit card | @ICICIBank @ICICIBank_Care Very very bad experience with ICICI Credit card! Beware.. Bank has levied all sort of charges for which they have no policy of one time waiver, being a new credit card customer. i have settled all my other o/s in full. high penalty for 2-3 days delay | 1 | Banking | 1 | Bank has levied all sort of charges for which they have no policy of one time waiver, | null | null | null | null | null | null | Bank has levied all sort of charges for which they have no policy of one time waiver, | No explicit reproach | negative | anger | |
Credit card | @ICICIBank_Care Pathetic service you gave I just wanted my user id for my credit card I use all options available but still not received | 1 | delay response | 1 | I use all options available but still not received | null | null | null | null | null | null | I use all options available but still not received | No explicit reproach | negative | sadness | |
Credit card | Hello @ICICIBank i have applied for a icici coral credit card 2 weeks ago but still there is any single update from ur side.
And your customer care isn't of any help one of the worst customer service i have ever received.
@ICICIBank_Care @ICICIBank | 1 | delay response | 1 | i have applied for a icici coral credit card 2 weeks ago but still there is any single update from ur side. | null | null | null | null | null | null | i have applied for a icici coral credit card 2 weeks ago but still there is any single update from ur side. | Disapproval | negative | sadness | |
Credit card | @ICICIBank @ICICIBank_Care Worst service ever. Been trying to talk to customer service executives but seems they are not worried about services to customers at all. Levying charges on credit card for services which are not even availed/activated. Well done @ICICIBank_Carea | 1 | miscellaneous information | 1 | Been trying to talk to customer service executives but seems they are not worried about services to customers at all | null | null | null | null | null | null | Been trying to talk to customer service executives but seems they are not worried about services to customers at all. | Disapproval | negative | sadness | |
Credit card | @ICICIBank @ICICIBank_Care i have icici platinum credit card , how to upgrade it to amazon pay icici credit card ?? | 1 | miscellaneous information | 1 | i have icici platinum credit card , how to upgrade it to amazon pay icici credit card ?? | null | null | null | null | null | null | i have icici platinum credit card , how to upgrade it to amazon pay icici credit card ?? | No explicit reproach | neutral | other | |
Credit card | @ICICIBank_Care i have a credit card, but unable to use it coz i didnt receive any otp when setting up a PIN, calling customer help is useless coz you cut the phone, throwing the card in trashbin where it belongs | 1 | miscellaneous information | 1 | i didnt receive any otp | null | null | null | null | null | null | i didnt receive any otp | Disapproval | negative | sadness | |
Credit card | @ICICIBank @ICICIBank_Care @BankCare9 @RBI @RBIsays
Icici credit card technical error so can't able to pay without converting it to EMI,
And icici charging customers for the same,
Total fraud.... pathetic service. https://t.co/qs6llSDOyB | 1 | Payment | 1 | can't able to pay without converting it to EMI | miscellaneous information | 1 | icici charging customers for the same, | null | null | null | credit card technical error | Disapproval | negative | disgust | |
Credit card | Hi @RelianceDigital i have returned a product which i have bought via reliance store recently and they have told they have cancel Merchant EMI but i cannot see the return amount in my icici credit card please help me with the issue . @ICICIBank_Care @ICICIBank | 1 | credentials | 1 | i cannot see the return amount in my icici credit card | null | null | null | null | null | null | i cannot see the return amount in my icici credit card | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank_Care @ICICIBank
Hey ICICI Bank I have received a call from +918423656116 stating they are redeeming the payback point s on my credit card and also converting it to cash and pay my bills @PAYBACKIndia . They have been asking me to share the OTPs . Pls block and alert https://t.co/MLQpnmFMwQ | 1 | miscellaneous information | 1 | They have been asking me to share the OTP | null | null | null | null | null | null | They have been asking me to share the OTP | Accusation | negative | fear | |
Credit card | @ICICIBank_Care i applied for amazon pay credit card through Amazon app on 7 dec. So many times i have completed my kyc & uploaded salary slip but still showing kyc pending. I contacted many times your phone banking officer,but no proper resolution from their side. | 1 | Banking | 1 | still showing kyc pending | delay response | 1 | I contacted many times your phone banking officer,but no proper resolution from their side. | null | null | null | still showing kyc pending | Blame | negative | sadness | |
Credit card | @ICICIBank_Care made my credit card payment yesterday till now not debited to my account,credit card customer service asked to talk with current account team, current account team shifting the call to dispute.! What's happening you don't even have the responsibility to answer | 1 | Delay Response | 1 | my credit card payment yesterday till now not debited to my account | miscellaneous information | 1 | credit card customer service asked to talk with current account team, current account team shifting the call to dispute.! | null | null | null | made my credit card payment yesterday till now not debited to my account | Disapproval | negative | sadness | |
Credit card | I want to surrender my credit card immediately @ICICIBank @ICICIBank_Care | 1 | miscellaneous information | 1 | want to surrender my credit card immediately | null | null | null | null | null | null | I want to surrender my credit card immediately | No explicit reproach | neutral | other | |
Credit card | @amazonIN @ICICIBank_Care I applied for amazon pay icici bank credit card on the app, and it asked me to schedule a kyc appointment. I also got a confirmation call from @ICICIBank . Since then I have rescheduled this 3-4 times, bt no one has visited or called me till now. | 1 | delay response | 1 | applied for amazon pay icici bank credit card on the app but no one has visited or called me till now. | null | null | null | null | null | null | bt no one has visited or called me till now. | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank_Care more interest was levied in last statement generated of my credit card . I got calculation sheet after three days customer service told me that senior executive will callback you but i didn't received any call in 6 days . Callback request was created 2 times. | 1 | delay response | 1 | more interest was levied in last statement generated of my credit card didn't received any call | null | null | null | null | null | null | didn't received any call | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank_Care started to cheating own customers, care ppls acting like they can't understand what problem they created in my credit card. Last 4mnths @ICICIBank looting my money. For 1nos purchase you put 2loans. I asked to cancel, bank put all amount debit instead of credit. | 1 | miscellaneous information | 1 | bank put all amount debit instead of credit. | null | null | null | null | null | null | bank put all amount debit instead of credit. | No explicit reproach | negative | sadness | |
Credit card | @AmazonHelp Then dont advertise ZERO PROCESSING FEE on your app. And that too on a co-branded Amazon-ICICI Bank Credit Card.
@ICICIBank @ICICIBank_Care
ICICI says Amazon is charging this, Amazon says ICICI is charging this. Stop taking your customers for a ride.
@amazonIN @amazon | 1 | miscellaneous information | 1 | ICICI says Amazon is charging this, Amazon says ICICI is charging this. Stop taking your customers for a ride. | null | null | null | null | null | null | ICICI says Amazon is charging this, Amazon says ICICI is charging this. Stop taking your customers for a ride. | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank_Care
Dear Customer, we need consent to use your details for a Credit Bureau check on your ICICI Bank Credit Card application. To provide consent, SMS AST YES to 9222208888/9215676766/9870804455. T&C apply.
Is this text is true from bank?
Responses are appreciated. | 1 | miscellaneous information | 1 | Is this text is true from bank? | null | null | null | null | null | null | Is this text is true from bank? | No explicit reproach | negative | sadness | |
Credit card | If you add 1000 in #Paytm wallet from credit card it charge you 1043 on the name of charges to credit card. @ICICIBank_Care do you really charge 4.3% to @Paytm if somebody add money in their wallet? | 1 | miscellaneous information | 1 | If you add 1000 in #Paytm wallet from credit card it charge you 1043 on the name of charges to credit card | null | null | null | null | null | null | If you add 1000 in #Paytm wallet from credit card it charge you 1043 on the name of charges to credit card | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank_Care @ICICIBank I am not getting the credit card points credited. Customer care is not helping resolving it since 3 weeks. Please help | 1 | delay response | 1 | I am not getting the credit card points credited. | null | null | null | null | null | null | I am not getting the credit card points credited. | Blame | negative | sadness | |
Credit card | @ICICIBank @ICICIBank_Care I think I am not supposed to repay for a fraud credit card txn which happened on Nov 26. You guys credited and then debited the disputed amount. Statement is already generated, last date being Jan 7. Pls look into SR791215057. @RBI @RBIsays | 1 | fraud | 1 | I think I am not supposed to repay for a fraud credit card txn which happened on Nov 26 | credentials | 1 | You guys credited and then debited the disputed amount. | null | null | null | You guys credited and then debited the disputed amount. | No explicit reproach | negative | sadness | |
Credit card | Never apply for Amazon pay icici credit card they provide worst customer service and never send credit card even if you have all proper document approval. They just waste our time never seen this kind of Customer service. NEVER APPLY @amazonIN @amazon @ICICIBank @ICICIBank_Care | 1 | miscellaneous information | 1 | worst customer service | null | null | null | null | null | null | worst customer service | Disapproval | negative | sadness | |
Credit card | @ICICIBank_Care Actually I already have a credit card and have queries. So need help. Pl arrange a call. | 1 | miscellaneous information | 1 | I already have a credit card and have queries. | null | null | null | null | null | null | I already have a credit card and have queries. | No explicit reproach | neutral | other | |
Credit card | @amazonIN @ICICIBank @ICICIBank_Care Completed the application for Amazon ICICI credit card way back on 30th November and KYC was done over a video call. Numerous calls were made, a service request was raised still no update or follow-up after a month. WORST experience ever. | 1 | delay response | 1 | Numerous calls were made, a service request was raised still no update or follow-up after a month. WORST experience ever. | miscellaneous information | 1 | Completed the application for Amazon ICICI credit card way back on 30th November and KYC was done over a video call | null | null | null | no update or follow-up | Disapproval | negative | anger | |
Credit card | @ICICIBank_Care Cannot find my credit card or any details related to it on the iMobile app. I had contact customer care in this regard and was told that my mobile number was not registered. A request for the same was taken and service request number was provided. The problem... | 1 | banking | 1 | Cannot find my credit card or any details related to it on the iMobile app. | credentials | 1 | I had contact customer care in this regard and was told that my mobile number was not registered. | null | null | null | Cannot find my credit card or any details related to it on the iMobile app. | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank_Care Sir,
I have neither credit card from your bank nor bank account. Now, regularly message is receiving that is " your outstanding amount so and so ".... ,! Hence, before some time I had applied a credit card but not received till date or nor authentication by me and generate OTP | 1 | harassment | 1 | regularly message is receiving that is " your outstanding amount so and so " | delay response | 1 | before some time I had applied a credit card but not received till date or nor authentication by me and generate OTP | null | null | null | message is receiving that is " your outstanding amount so and so " | No explicit reproach | negative | sadness | |
Credit card | Worst customer experience with @ICICIBank_Care not able to contact on helpline number regarding credit card issue @ICICIBank | 1 | miscellaneous information | 1 | not able to contact on helpline number regarding credit card issue | null | null | null | null | null | null | not able to contact on helpline number regarding credit card issue | Disapproval | negative | anger | |
Credit card | @ICICIBank @ICICIBank_Care without my consent my life time free Platinum Credit card 403562XXXXXX6001 upgraded into chargeable Coral credit card and I want to cancel my card with immediate effect and I want the response how ICICI upgrade my card without my consent.
Regard
Supriya | 1 | miscellaneous information | 1 | without my consent my life time free Platinum Credit card 403562XXXXXX6001 upgraded into chargeable Coral credit card | null | null | null | null | null | null | without my consent my life time free Platinum Credit card 403562XXXXXX6001 upgraded into chargeable Coral credit card | Accusation | negative | sadness | |
Credit card | @BlueDart_ @BlueDartCares @ICICIBank @ICICIBank_Care
Hi there! I have received the following email from Icici regarding my credit card.
I have not received any card from Bluedart. But the email says it is delivered. Please advise asap. https://t.co/cFLVJ9rpds | 1 | miscellaneous information | 1 | I have not received any card from Bluedart | null | null | null | null | null | null | I have not received any card from Bluedart | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank_Care i got a call from icici credit card dept. that i have some dues on my credit card.
She mentioned a wrong credit card number and dob as well but right name. Even i have all my dues clear. How is it possible, why m i getting such calls from the bank.
Scam or what | 1 | fraud | 1 | She mentioned a wrong credit card number and dob as well but right name | harrashment | 1 | Even i have all my dues clear. How is it possible, why m i getting such calls from the bank.
Scam or what | null | null | null | She mentioned a wrong credit card number and dob as well but right name | Blame | negative | sadness | |
Credit card | @ICICIBank_Care i want credit card last month out standing amount | 1 | miscellaneous information | 1 | i want credit card last month out standing amount | null | null | null | null | null | null | i want credit card last month out standing amount | No explicit reproach | neutral | other | |
Credit card | Hi @ICICIBank_Care @ICICIBank,
I have applied for ICICI credit card and also have successfully completed the online verification stage. Currently my application status is still in pending for approval stage for 2 weeks. I have already shared the necessary documents for the | 1 | delay response | 1 | Currently my application status is still in pending for approval stage for 2 weeks. I have already shared the necessary documents | null | null | null | null | null | null | I have applied for ICICI credit card and also have successfully completed the online verification stage. Currently my application status is still in pending for approval stage for 2 weeks. I have already shared the necessary documents | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank @ICICIBank_Care Stop cheating ICICI HPCL Coral credit card customers by not providing the entitled cashback even when the transaction is done at HPCL outlets. Your customer care doesn't actually care even with proper proof. Worse experience ever. | 1 | fraud | 1 | Stop cheating ICICI HPCL Coral credit card customers by not providing the entitled cashback even when the transaction is done at HPCL outlets. Your customer care doesn't actually care even with proper proof. Worse experience ever. | null | null | null | null | null | null | Stop cheating ICICI HPCL Coral credit card customers by not providing the entitled cashback even when the transaction is done at HPCL outlets. Your customer care doesn't actually care even with proper proof. Worse experience ever. | Blame | negative | anger | |
Credit card | @ICICIBank_Care I have paid extra amount on my credit card. Can you please refund remaining balance? | 1 | payment | 1 | I have paid extra amount on my credit card. | miscellaneous information | 1 | Can you please refund remaining balance? | null | null | null | I have paid extra amount on my credit card. | No explicit reproach | neutral | other | |
Credit card | @ICICIBank_Care What are the ways to change Mobile number in ICICI Platinum chip credit card? | 1 | miscellaneous information | 1 | What are the ways to change Mobile number in ICICI Platinum chip credit card? | null | null | null | null | null | null | What are the ways to change Mobile number in ICICI Platinum chip credit card? | No explicit reproach | neutral | other | |
Credit card | @ICICIBank_Care Dear sir/mam, my video kyc completed for Credit Card but I'm not received credit card yet. | 1 | delay response | 1 | I'm not received credit card yet. | null | null | null | null | null | null | I'm not received credit card yet. | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank @ICICIBank_Care @ICICI_Direct please tell me what i have to do if I get a credit card statement that i dont own and why you assign relationship manager when they don't help or care for your customers
#ICICI #icicicare #fraud | 1 | miscellaneous information | 1 | please tell me what i have to do if I get a credit card statement that i dont own and why you assign relationship manager when they don't help or care for your customers | null | null | null | null | null | null | please tell me what i have to do if I get a credit card statement that i dont own and why you assign relationship manager when they don't help or care for your customers | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank_Care Dear Team still waiting for suitable response from your end with regards to my amazon icici credit card application | 1 | delay response | 1 | still waiting for suitable response from your end with regards to my amazon icici credit card application | null | null | null | null | null | null | still waiting for suitable response from your end with regards to my amazon icici credit card application | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank_Care While giving the credit card, the bank did not inform about these charges, so it is a fraud, I will close this card after paying my bill. The customer care supervisor just informed me about these charges. | 1 | fraud | 1 | While giving the credit card, the bank did not inform about these charges | null | null | null | null | null | null | While giving the credit card, the bank did not inform about these charges | Blame | negative | sadness | |
Credit card | Hello @ICICIBank_Care, I've recently purchased one of your offered credit cards, and facing issues while activating the card. The problem is that to generate a PIN, I have to register my mobile number and there are no online service available for it. | 1 | banking | 1 | facing issues while activating the card | null | null | null | null | null | null | facing issues while activating the card | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank @ICICIBank_Care if I get another credit card call, I will change my bank. Its been 10 yrs I am sticking to ICICI but past few days have been crazy. | 1 | miscellaneous information | 1 | if I get another credit card call, I will change my bank. | null | null | null | null | null | null | if I get another credit card call, I will change my bank. | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank @ICICIBank_Care The HPCL Super Saver Credit Card is a hoax, charging 8.5% on loading HP Wallet money with 1.5 points of value plus an additional charge of redeeming it. This bank is a lying and fooling machine. | 1 | miscellaneous information | 1 | The HPCL Super Saver Credit Card is a hoax, charging 8.5% on loading HP Wallet money with 1.5 points of value plus an additional charge of redeeming it. | null | null | null | null | null | null | The HPCL Super Saver Credit Card is a hoax, charging 8.5% on loading HP Wallet money with 1.5 points of value plus an additional charge of redeeming it. | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank @ICICIBank_Care sab fraud hain icici bank waale..i raised a complaint of icici and someone call me and ask me to Give credit card dtails and dwnlod app ..yahi bank waale dtails dete fraud team ko sari cstmr ki | 1 | fraud | 1 | .i raised a complaint of icici and someone call me and ask me to Give credit card dtails and dwnlod app ..yahi bank waale dtails dete fraud team ko sari cstmr ki | null | null | null | null | null | null | sab fraud hain icici bank waale..i raised a complaint of icici and someone call me and ask me to Give credit card dtails and dwnlod app ..yahi bank waale dtails dete fraud team ko sari cstmr ki | Blame | negative | anger | |
Credit card | Hey! I have placed a order using @ICICIBank credit card with a cashback of ?6000/-
I want to know, if I cancel this order and place a fresh one, will I be eligible for the same offer or not?
Thank You
@ICICIBank_Care | 1 | credentials | 1 | if I cancel this order and place a fresh one, will I be eligible for the same offer or not? | null | null | null | null | null | null | if I cancel this order and place a fresh one, will I be eligible for the same offer or not? | No explicit reproach | neutral | other | |
Credit card | @ICICIBank_Care
I'm having credit card and having rs.28,000 balance to spend, but when ever I swipe it shows only rs96 in balance.
Then I call your help line they listen everything and at the end they simply disconnect my call. 3 call x 15 minutes wasted. | 1 | technicality | 1 | I'm having credit card and having rs.28,000 balance to spend, but when ever I swipe it shows only rs96 in balance. | null | null | null | null | null | null | I'm having credit card and having rs.28,000 balance to spend, but when ever I swipe it shows only rs96 in balance. | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank_Care It's a nightmare working with your contact centre. It has been 10 days and 20 calls from my side and still they have not been able to solve the issue of my credit card so that it can be used on Amazon. | 1 | delay response | 1 | Then I call your help line they listen everything and at the end they simply disconnect my call. 3 call x 15 minutes wasted. | null | null | null | null | null | null | they have not been able to solve the issue of my credit card | No explicit reproach | negative | anger | |
Credit card | @ICICIBank_Care That's what you said the last time. No one from your side gets in touch. Even if somehow they do, they tell me to visit my branch. I earn enough that I don't need your credit card. If you want a customer, please do contact me. If you want someone to do chores just don't. | 1 | miscellaneous information | 1 | No one from your side gets in touch. | null | null | null | null | null | null | No one from your side gets in touch. | No explicit reproach | negative | sadness | |
Credit card | Staffs from your bank keep on calling me for credit card offers. Is their any solution to disable this phone calls. @ICICIBank_Care | 1 | harassment | 1 | Staffs from your bank keep on calling me for credit card offers | General Query | 1 | Is their any solution to disable this phone calls. | null | null | null | Staffs from your bank keep on calling me for credit card offers | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank_Care @ICICIBank Close Your Credit Card, I Will Not Pay Any Amount To You Now. And Arrange A call on my number 7532061272 from RAVINDER https://t.co/EaT5Eri4PJ https://t.co/dbDhF2cDHk | 1 | miscellaneous information | 1 | Close Your Credit Card, | null | null | null | null | null | null | Close Your Credit Card, | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank @ICICIBank_Care I had already paid my credit card bill before due date. Still late fee has been charged. Please resolve. | 1 | Banking | 1 | I had already paid my credit card bill before due date. | Banking | 1 | Still late fee has been charged. Please resolve. | null | null | null | already paid my credit card bill before due date. Still late fee has been charged. | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank_Care @ICICIBank I have received my credit card but struggling to generate the PIN for the card, tried everything, neither your IVR able to generate the PIN nor your customer care helping for the same, frustrated. | 1 | miscellaneous information | 1 | struggling to generate the PIN for the card | null | null | null | null | null | null | struggling to generate the PIN for the card | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank_Care Credit card bill has been generated for the card that has expired already. Can you please look into this ? | 1 | miscellaneous information | 1 | Credit card bill has been generated for the card that has expired already. | null | null | null | null | null | null | Credit card bill has been generated for the card that has expired already. | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank_Care I had already paid my credit card bill yesterday still there was an auto deduction from my account for the same, can you please help me with this? | 1 | Payment | 1 | I had already paid my credit card bill yesterday | Banking | 1 | still there was an auto deduction from my account for the same, can you please help me with this? | null | null | null | I had already paid my credit card bill yesterday still there was an auto deduction from my account for the same | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank_Care pls text me, I would like to check about my credit card bill, not able to contact anyone on toll free number. | 1 | miscellaneous information | 1 | not able to contact anyone on toll free number. | null | null | null | null | null | null | not able to contact anyone on toll free number. | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank @ICICIBank_Care my credit card is cancelled . Refunded amount 704.5 rupee extra pay to credit card pls refund immediately. ICICI Bank is not responding . My amount refunded my account. | 1 | miscellaneous information | 1 | credit card is cancelled | null | null | null | null | null | null | credit card is cancelled | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank_Care There is some credit card showing on my number
I don't remember if i applied for any in past.I don't have any details like cus id or card num..i never activated any card or never used.Please check from your end and close if any | 1 | miscellaneous information | 1 | There is some credit card showing on my number | null | null | null | null | null | null | There is some credit card showing on my number | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank_Care @ICICIBank I have applied for Amazon pay credit card on 25th Oct, KYC was also done but nothing happened after that.Pls check what is the issue.
App no: 8201917492549 | 1 | delay response | 1 | KYC was also done but nothing happened after that | null | null | null | null | null | null | KYC was also done but nothing happened after that | No explicit reproach | negative | sadness | |
Credit card | @AmazonHelp @amazonIN @ICICIBank_Care I have ICICI bank Amazon credit card and i haven't received my cashback for the month November 2021..when I complaint ICici they told me to complain in Amazon for same & Amazon told me to complain ICICI bank..pls find screenshot.. https://t.co/jeEk4SEq64 | 1 | delay response | 1 | I have ICICI bank Amazon credit card and i haven't received my cashback for the month November 2021..when I complaint ICici they told me to complain in Amazon for same & Amazon told me to complain ICICI bank | null | null | null | null | null | null | I have ICICI bank Amazon credit card and i haven't received my cashback for the month November 2021..when I complaint ICici they told me to complain in Amazon for same & Amazon told me to complain ICICI bank | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank @ICICIBank_Care
Sir, I personally visit ICICI Bank Branch. I want to apply for ICICI Bank Platinum Credit Card. I have already Amazon Pay ICICI Credit Bank and CARD limit is 50000. I have 355000/- ITR. Credit Card sales person refused it. | 1 | banking | 1 | Credit Card sales person refused it. | null | null | null | null | null | null | Credit Card sales person refused it. | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank_Care
Sir today I received a call for credit card from ICICI bank
Ask to give details like adhar and DL, mail id
After send ask me for send a sms ASt yes to 9222208888
Sir please reply there is any problem | 1 | miscellaneous information | 1 | Sir today I received a call for credit card from ICICI bank Ask to give details like adhar and DL, mail id | null | null | null | null | null | null | Sir today I received a call for credit card from ICICI bank Ask to give details like adhar and DL, mail id | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank_Care @ICICIBank
In imobile app I can't be able to add my SBM Bank credit card because SBM bank is not there in your list please add this as soon as possible. | 1 | General Query | 1 | n imobile app I can't be able to add my SBM Bank credit card because SBM bank is not there in your list | credentials | 1 | please add this as soon as possible. | null | null | null | In imobile app I can't be able to add my SBM Bank credit card because SBM bank is not there in your list please | No explicit reproach | negative | sadness | |
Credit card | @ICICIBank_Care its been more than one month since you charged me renewal fees for your credit card but the card is nowhere to be seen. Tried calling the customer service several times but got disconnected after waiting for 30 mins. | 1 | delay response | 1 | its been more than one month since you charged me renewal fees for your credit card but the card is nowhere to be seen | null | null | null | null | null | null | credit card but the card is nowhere to be seen | No explicit reproach | negative | sadness | |
Credit card | @HDFCBank_Cares @AxisBankSupport @ICICIBank_Care want to apply for private bank credit card..
i m tired of fucking poor pathetic disgusting services of @SBICard_Connect
I want TO surrender my sbi simply click credit having limit of 94000rs..raised complain in NCH AGAINST SBI | 1 | miscellaneous information | 1 | want to apply for private bank credit card.. | null | null | null | null | null | null | want to apply for private bank credit card.. | Disapproval | negative | disgust | |
Credit card | @HDFCBank_Cares Hi Zubin- your team reply is just an eye wash..Concern is still there, without my consent how hdfc bank have allowed to deduct the amount through ACH on IDFC confirmation. I never got any IDFC credit card nor given any instruction to @HDFC_Bank to allow any deduction. (1/1) | 1 | payment | 1 | without my consent how hdfc bank have allowed to deduct the amount through ACH on IDFC confirmation. | banking | 1 | I never got any IDFC credit card nor given any instruction | null | null | null | without my consent how hdfc bank have allowed to deduct the amount | Blame | negative | sadness | |
Credit card | @Paytm @Paytmcare @HDFCBank_Cares
In paytm I apply hdfc credit card it was approved but card details are not showing if I should get card plz update my card to dispatch plz arrang a call to paytm hdfc credit card care | 1 | delay response | 1 | card details are not showing | null | null | null | null | null | null | card details are not showing | No explicit reproach | negative | sadness | |
Credit card | Dear @HDFCBank_Cares @HDFC_Bank
Thank you very much!
I have been salaried account customer for 11 years.
Today I cut all your credit card with a promise to never come back.
Your facilities/cust serv could frustrate even the coolest mind.
Kudos : Job well done. Enjoy. | 1 | miscellaneous information | 1 | Today I cut all your credit card with a promise to never come back. Your facilities/cust serv could frustrate even the coolest mind. | null | null | null | null | null | null | Today I cut all your credit card with a promise to never come back. Your facilities/cust serv could frustrate even the coolest mind. | Disapproval | neutral | sadness | |
Credit card | @HDFCBank_Cares the bank which doesn't care, here I have come to you that, I paid my credit card bill on 19 Dec 2021, however the bill is generated again and I am being ast again to pay. Is this how you care the your customer ? Please revert and resolve my issue immediately. | 1 | payment | 1 | I paid my credit card bill on 19 Dec 2021, however the bill is generated again and I am being ast again to pay. | miscellaneous information | 1 | Is this how you care the your customer ? Please revert and resolve my issue immediately. | null | null | null | I paid my credit card bill on 19 Dec 2021, however the bill is generated again and I am being ast again | Disapproval | negative | sadness | |
Credit card | @HDFC_Bank @HDFCBank_Cares I have applied my hdfc credit card before 4months. still there is no update on this.And your customer support team is just saying to switch betn the options in IVR call but not giving any resolution regarding my CC | 1 | delay respose | 1 | there is no update | null | null | null | null | null | null | there is no update | Blame | negative | sadness | |
Credit card | @HDFCBank_Cares Hi had called up your customer service at 1800 102 3310 . The customer rep forced to share credit card number for any help
Is cc number not confidential ? Finally I had to give my Customer I'd , dob and address to seek help. Ple confirm if this right way | 1 | miscellaneous information | 1 | The customer rep forced to share credit card number | null | null | null | null | null | null | The customer rep forced to share credit card number | No explicit reproach | negative | fear | |
Credit card | @HDFCBank_Cares I bought a laptop thru credit card in no cost EMI in Flipkart. But in monthly statement interset are being charged. I verified with Flipkart customer care and confirmed it was a No cost EMI. U r customer care service people saying it was not a no cost EMI | 1 | miscellaneous information | 1 | I bought a laptop thru credit card in no cost EMI in Flipkart. But in monthly statement interset are being charged. | null | null | null | null | null | null | I bought a laptop thru credit card in no cost EMI in Flipkart. But in monthly statement interset are being charged. | No explicit reproach | negative | sadness | |
Credit card | @HDFCBank_Cares Almost 04 months,i was following Hdfc credit card team by mail. 96 times mailed..
No one call back to conclude this outstanding amount topic.
Pls don't cheat customers. | 1 | delay response | 1 | 96 times mailed..
No one call back to conclude this outstanding amount topic. | miscellaneous information | 1 | Pls don't cheat customers. | null | null | null | No one call back | No explicit reproach | negative | sadness | |
Credit card | @HDFCBank_Cares Can you tell how to close credit card???
Tried reaching customer care 10 times but unable. Pls let me know simple way to do so... Have cleared my outstanding. | 1 | miscellaneous information | 1 | Tried reaching customer care 10 times but unable | null | null | null | null | null | null | Tried reaching customer care 10 times but unable | No explicit reproach | negative | sadness | |
Credit card | @HDFCBank_Cares it was moneyback visa credit card | 1 | miscellaneous information | 1 | it was moneyback visa credit card | null | null | null | null | null | null | it was moneyback visa credit card | No explicit reproach | negative | sadness | |
Credit card | @HDFCBank_Cares applied for pre approved credit card on 29th Dec 2021...till now got no news of credit card approval..can't understand if something went wrong during application process. | 1 | delay response | 1 | got no news of credit card approval | null | null | null | null | null | null | got no news of credit card approval | No explicit reproach | negative | sadness | |
Credit card | @HDFCBank_Cares Dear Zubin, I've sent screenshot through DM about what Merchant has asserted. Please don't treat customers as tennis ball between you and merchant. They clearly said, @HDFC_Bank will take 72 hours to update the credit card bill payment to respective account. Hope this make sense | 1 | miscellaneous information | 1 | HDFC_Bank will take 72 hours to update the credit card bill payment to respective account. | null | null | null | null | null | null | HDFC_Bank will take 72 hours to update the credit card bill payment to respective account. | No explicit reproach | negative | sadness | |
Credit card | @HDFCBank_Cares Ok I am unable to use my credit card | 1 | banking | 1 | I am unable to use my credit card | null | null | null | null | null | null | I am unable to use my credit card | No explicit reproach | negative | sadness | |
Credit card | @HDFCBank_Cares Credit card fee reversal | 1 | miscellaneous information | 1 | card fee reversal | null | null | null | null | null | null | card fee reversal | No explicit reproach | neutral | sadness | |
Credit card | @HDFCBank_Cares I m credit card holder of HDFC BANK with card no. 9969 ( last 4 digit). Due to covid situlation not able to pay credit card balance.
Want settlement in this case.
Kindly do the needful.. | 1 | miscellaneous information | 1 | not able to pay credit card balance. | null | null | null | null | null | null | not able to pay credit card balance. | No explicit reproach | negative | sadness | |
Credit card | Credit card received however it is not working @HDFCBank_Cares @HDFC_Bank | 1 | banking | 1 | Credit card received however it is not working | null | null | null | null | null | null | Credit card received however it is not working | No explicit reproach | negative | sadness | |
Credit card | @HDFCBank_Cares I am being tortured, harrassed by your spam callers for Credit card since last 2-3 month earlier it was 2-3 calls a week but now has increased to 2-3 calls a day look on it at the earliest and just get me rid of it.... | 1 | harassment | 1 | being tortured, harrassed by your spam callers for Credit card | null | null | null | null | null | null | being tortured, harrassed by your spam callers for Credit card | No explicit reproach | negative | fear | |
Credit card | @HDFCBank_Cares I want to change my email ID provided in my credit card statement, can't change it through NetBanking. Please help. | 1 | banking | 1 | I want to change my email ID provided in my credit card statement | miscellaneous information | 1 | can't change it through NetBanking. Please help. | null | null | null | I want to change my email ID provided in my credit card statement, can't change it through NetBanking. | No explicit reproach | negative | sadness | |
Credit card | @HDFCBank_Cares i have issue regarding credit card please help. | 1 | miscellaneous information | 1 | i have issue regarding credit card please help. | null | null | null | null | null | null | i have issue regarding credit card please help. | No explicit reproach | negative | sadness | |
Credit card | @HDFCBank_Cares Helo I have paid my sisters credit card bill by using phonepay but yet the amount is not update. Kindly have a look on this. Kindly let me know what are the details required for the verification. | 1 | banking | 1 | I have paid my sisters credit card bill by using phonepay but yet the amount is not update. | technicality | 1 | Kindly have a look on this. Kindly let me know what are the details required for the verification. | null | null | null | amount is not update | No explicit reproach | negative | sadness | |
Credit card | @HDFC_Bank @HDFCBank_Cares Why eva and website are showing different statuses for credit card application?? | 1 | miscellaneous information | 1 | Why eva and website are showing different statuses for credit card application?? | null | null | null | null | null | null | Why eva and website are showing different statuses for credit card application?? | No explicit reproach | negative | sadness | |
Credit card | @HDFCBank_Cares @hdfc @HDFC_Bank @hdfc
Your credit card is started doing black mail i want to file fir against him @RBI | 1 | harassment | 1 | Your credit card is started doing black mail | miscellaneous information | 1 | i want to file fir against him | null | null | null | Your credit card is started doing black mail i want to file fir against him | Accusation | negative | fear | |
Credit card | @HDFCBank_Cares I am facing mental trauma bcz of the services provided by you. I don't need the credit card. To get a lifetime free, I was ready to spend 1Lakh in 3 months bcz of which I kept my expenses on hold. @HDFC_Bank I need strict action to be taken on the person involved. | 1 | miscellaneous information | 1 | I need strict action to be taken on the person involved | null | null | null | null | null | null | I need strict action to be taken on the person involved. | Accusation | negative | fear | |
Credit card | @HDFC_Bank @HDFCBank_Cares What the hell is happening. I applied for credit card 1 month back. Contacted multiple times but no response. My application no is 21L03038077730N3 | 1 | delay response | 1 | no response | null | null | null | null | null | null | no response | No explicit reproach | negative | anger | |
Credit card | @HDFCBank_Cares @RBI This is not fair because such a big bank is failed update credit card application status to applicant even after more than 4 months means bank is failed in some where. Kindly note this is not correct, I will write to RBI against it. https://t.co/64atWIjdCc | 1 | banking | 1 | such a big bank is failed update credit card application status to applicant even after more than 4 months means bank is failed in some where | null | null | null | null | null | null | such a big bank is failed update credit card application status to applicant even after more than 4 months means bank is failed in some where. | No explicit reproach | negative | sadness | |
Credit card | Those who have nearby due date for credit card bill payments, please use or pay through @amazonIN within a minute it will get update to your account.
But never pay the credit card bill through @PhonePe_ as @HDFCBank_Cares take 72 Hrs to update for your account. @PhonePeSupport | 1 | Payment | 1 | take 72 Hrs to update for your account | null | null | null | null | null | null | take 72 Hrs to update for your account | No explicit reproach | negative | sadness |
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