Company: LPSN
Filing Date: 2025-11-13
Form Type: 10-Q
Source: 0001102993-25-000187
Chunk: 98

Company: LIVEPERSON INC
Filing Date: 2025-11-13
Form: 10-Q
Item: Part I, Item 1
Chunk 98
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2025 restructuring activities to be substantially completed by December 31, 2025.

Three Months Ended September 30,Nine Months Ended September 30,20252024$ Change% Change20252024$ Change% Change(Dollars in thousands)(Dollars in thousands)Restructuring costs$9,312$1,448$7,864 543 %$11,178$7,876$3,302 42 %Percentage of total revenue15 %2 %6 %3 %

Restructuring costs increased by 543% to $9.3 million for the three months ended September 30, 2025, from $1.4 million for the comparable period in 2024. This increase is attributable to an increase in severance and other associated costs due to the 2025 Restructuring Plan during the third quarter of 2025. 

Restructuring costs increased by 42% to $11.2 million for the nine months ended September 30, 2025, from $7.9 million for the comparable period in 2024. This increase is attributable to a $2.8 million increase in severance and other associated costs due to the 2025 Restructuring Plan during the third quarter of 2025, and a $0.6 million reversal of IT infrastructure contract termination costs in the comparable period.

Impairment of Goodwill

Three Months Ended September 30,Nine Months Ended September 30,20252024$ Change% Change20252024$ Change% Change(Dollars in thousands)(Dollars in thousands)Impairment of goodwill$—$—$—— %$— $3,627$(3,627)(100)%Percentage of total revenue— %— %— %2 %

There were no goodwill impairment charges for the three and nine months ended September 30, 2025, and the three months ended September 30, 2024. Goodwill impairment of $3.6 million during the nine months ended September 30, 2024 was a result of our impairment test in the first quarter of 2024, attributable to the goodwill associated with our WildHealth reporting unit, which was fully divested in 2024.

Impairment of Intangibles and Other Assets

Three Months Ended September 30,Nine Months Ended September 30,20252024$ Change% Change20252024$ Change% Change(Dollars in