Company: CRD-A
Filing Date: 2025-03-03
Form Type: 10-K
Source: 0000950170-25-030894
Chunk: 123

Company: CRAWFORD & CO
Filing Date: 2025-03-03
Form: 10-K
Item: Item 1B
Chunk 123
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 services to the customer. Task assignment services are single optional purchase performance obligations which are generally satisfied at a point in time when the control of the service is transferred to the customer. Therefore, revenue is recognized when the customer receives the service requested.The following table presents North America Loss Adjusting revenues before reimbursements disaggregated by geography for the years ended December 31, 2024 and 2023: 

        (In thousands)

        Year Ended December 31,
         
        2024

        2023

        U.S.
         
        $
        221,279

        $
        207,255

        Canada

        90,879

        96,374

        Total North America Loss Adjusting Revenues before Reimbursements
         
        $
        312,158

        $
        303,629

      The following table presents International Operations revenues before reimbursements disaggregated by geography for the years ended December 31, 2024 and 2023: 

        (In thousands)

        Year Ended December 31,
         
        2024

        2023

        U.K.
         
        $
        157,806

        $
        133,110

        Europe

        100,702

        92,130

        Australia

        77,219

        78,966

        Asia

        24,466

        23,289

        Latin America

        32,924

        29,560

        International Loss Adjusting

        393,117

        357,055

        U.K.

        10,551

        10,243

        Australia

        11,769

        10,513

        Latin America

        3,170

        4,582

        Crawford Legal Services

        25,490

        25,338

        Total International Operations Revenues before Reimbursements
         
        $
        418,607

        $
        382,393

      The Broadspire segment is a third party administrator that generates revenue through its Claims Management and Medical Management service lines.

69

The Claims Management service line includes Workers' Compensation, Liability, Property and Disability Claims Management. This service line also performs additional services such as Accident & Health claims programs, including Affinity type claims, and disability and leave management services. Each claim referred by the customer is considered an additional optional purchase