Company: HBCYF
Filing Date: 2025-02-20
Form Type: 20-F
Source: 0001089113-25-000040
Chunk: 398

Company: HSBC HOLDINGS PLC
Filing Date: 2025-02-20
Form: 20-F
Chunk 398
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                 23 |                   3 |
| FTE permanentemployees                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     | countries serviced | languages supported |
| –Rachel Duan and José Meade visited the Cairo GSC during planned Board travel to the Middle East. A deep dive session with the local HR lead allowed forinsights into how the Cairo GSC supports its employees and seeks to attract and retain top talent through development opportunities to help ensure thatemployees are engaged with their own growth within the organisation. Interactions with employees across Group operations, through local office floorwalksand networking lunches, allowed José Meade to understand how these policies work in practice and obtain first-hand feedback from employees on how theGroup is working to promote their voice and ideas.–Group strategy remained a key theme during the GSC visit to Cairo, and Directors learnt more about the legacy and history of HSBC Egypt, as well as how itlooks to progress in the future. |                    |                     |

Looking to the Future “In 2024 we connected with our colleagues across the business and throughout the world. We focused discussions on our strategy, inclusion and our GSCs. This approach enabled us to highlight to the Board and senior management the strengths of our inclusive workforce. By engaging with our talented workforce directly, understanding and valuing their contributions, we continue to work together to open up a world of opportunity and achieve our strategic aims. In 2025, I look forward to working with my fellow Directors and senior leadership to build on this engagement and design a programme aligned to the refreshed strategic priorities, and help support the Group‘s ambitions, guided by our values, for the benefit of its many stakeholders.“ José Meade

| HSBC Holdings plcAnnual Report on Form 20-F | 287 |

Board and committee effectiveness, performance and accountability Actions following the 2023 Performance Review As disclosed in last year’s report, the 2023 Board review concluded that the Board was performing well as an engaged, global governance body. The review highlighted, amongst other things, strong Board performance in areas including Stakeholder Accountability, Board Culture, Relationship with Senior Management, and Board Resources and Support, and identified some minor areas where further enhancement to the Board’s operating practices may be beneficial. During 2024, the Board successfully implemented the actions agreed to address the findings from the 2023 review. This included the establishment of the Group Technology Committee (‘GTC‘) to provide oversight of technology-related matters across the Group. The GTC’s remit was later expanded to include responsibility for Operations