Company: LPSN
Filing Date: 2025-08-13
Form Type: 10-Q
Source: 0001102993-25-000108
Chunk: 77

Company: LIVEPERSON INC
Filing Date: 2025-08-13
Form: 10-Q
Item: Part I, Item 1
Chunk 77
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-related expenses of $5.4 million due to attrition from prior periods, a decrease in business services and outsourced contracted labor of $2.4 million, a decrease in software and hosting expenses of $1.9 million, and a decrease in marketing expenses of $1.8 million.

General and Administrative 

Our general and administrative expenses consist of compensation and related expenses for executive, accounting, legal, human resources and administrative personnel, professional fees and other general corporate expenses. 

Three Months Ended June 30,Six Months Ended June 30,20252024$ Change% Change20252024$ Change% Change(Dollars in thousands)(Dollars in thousands)General and administrative$7,945$24,415$(16,470)(67)%$24,729$46,009$(21,280)(46)%Percentage of total revenue13 %31 %20 %28 %Headcount (at period end)138 138 — %138 138 — %

General and administrative expenses decreased by 67% to $7.9 million for the three months ended June 30, 2025 from $24.4 million for the comparable period in 2024. This decrease is primarily due to a decrease in legal and other consulting costs of $7.6 million, a decrease in bad debt expense of $4.8 million, a decrease in salary and employee-related expenses of $1.8 million, and a decrease in business services and outsourced contracted labor of $1.2 million. 

General and administrative expenses decreased by 46% to $24.7 million for the six months ended June 30, 2025 from  $46.0 million  for the comparable period in 2024. This decrease is primarily due to a decrease in legal and other consulting fees of $6.2 million, a decrease in bad debt expense of $9.1 million, a divestiture-related working capital adjustment of $1.8 million in the first quarter of 2024, a decrease in salary and employee-related expenses of $1.5 million, a decrease in leadership transition costs of $1.1 million, and a decrease in business services and outsourced contracted labor of $1.1 million.

Product Development

Our product development expenses consist of compensation and related expenses for product development personnel as well as allocated occupancy costs and related overhead and outsourced labor and expenses for testing new versions of our software. 

 Three Months Ended June