Company: CFG-PE
Filing Date: 2025-03-10
Form Type: DEF 14A
Source: 0000759944-25-000044
Chunk: 0

Company: CITIZENS FINANCIAL GROUP INC/RI
Filing Date: 2025-03-10
Form: DEF 14A
Chunk 0
---
<div align='center'>UNITED STATES
SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549</div>

#### SCHEDULE 14A
<div align='center'>(Rule 14a-101)</div>

### INFORMATION REQUIRED IN PROXY

### STATEMENT

#### SCHEDULE 14A INFORMATION

#### Proxy Statement Pursuant to Section 14(a) of the

#### Securities Exchange Act of 1934
Filed by the Registrant ☒

Filed by a Party other than the Registrant ☐

| Check the appropriate box: |     |                                                                                 |
| ☐                          |     | Preliminary Proxy Statement                                                     |
| ☐                          |     | Confidential, for Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) |
| ☒                          |     | Definitive Proxy Statement                                                      |
| ☐                          |     | Definitive Additional Materials                                                 |
| ☐                          |     | Soliciting Material under §240.14a-12                                           |

### CITIZENS FINANCIAL GROUP, INC.
<div align='center'>(Name of Registrant as Specified In Its Charter)
(Name of Person(s) Filing Proxy Statement, if other than the Registrant)</div>

| Payment of Filing Fee (Check all boxes that apply): |     |                                                                                                     |
| ☒                                                   |     | No fee required                                                                                     |
| ☐                                                   |     | Fee paid previously with preliminary materials                                                      |
| ☐                                                   |     | Fee computed on table in exhibit required by Item 25(b) per Exchange Act Rules 14a-6(i)(1) and 0-11 |

Letter from the Chairman and Chief Executive Officer

#### Dear Fellow Shareholder,
| On behalf of the Board of Directors, I am pleased to invite you to attend our annual meeting of shareholders to be held on Thursday, April 24, 2025 at 9:00 a.m. Eastern Time at our headquarters located at One Citizens Plaza, Providence, Rhode Island 02903.                                                                                                                                                                                                                                                                                                                       
 Building a distinctive franchise                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
 Despite a dynamic macroeconomic environment throughout 2024, we stayed focused on executing our key initiatives and delivering well for all our stakeholders, guided by our Credo. Through strategically investing in our business, our technology and our people, we are building a strong, sustainable and differentiated bank. We are positioned well for the future, with sound enterprise strategies, a unique market position