Company: CNCKW
Filing Date: 2025-07-30
Form Type: 20-F
Source: 0001628280-25-036727
Chunk: 140

Company: Coincheck Group N.V.
Filing Date: 2025-07-30
Form: 20-F
Item: Item 4
Chunk 140
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 time, but should that change with respect to another cover 
counterparty we may decide to set up a similar immediate withdrawal process.
Our Customers
We only offer accounts for crypto asset marketplace services to customers resident in Japan. In particular, 
we appeal to a younger demographic, with approximately 51% of verified accounts held by customers under 40 as of 
March 31, 2025.
Account Opening Procedures
A potential customer who wishes to access our platforms (including the Marketplace platform and 
Exchange platform) is required to have an active account with Coincheck. The potential customer is required to 
accept the terms and conditions provided (“Terms of Service”) when opening an account. Any changes made to the 
Terms of Service are provided to customers either via email or by posting on our website and the customer 
demonstrates acceptance of the modified terms (and is bound by the modified Terms of Service) by continuing to 
keep the account open with us and using our services.
Only adults resident in Japan are eligible to open accounts to use our cryptocurrency exchanges. We do not 
open accounts for those under 18 years of age or over 75 years of age. We comply with “know-your-customer,” or 
“KYC,” guidelines developed by the JVCEA in order to help ensure compliance with Japanese laws and regulations.
Our KYC process is designed to obtain the necessary information from potential customers while enabling 
them to complete the process smoothly using their smartphone. Our KYC procedures include screening to confirm 
that a prospective customer is not a person subject to international sanctions regimes, in addition to confirming the 
prospective customer resides in Japan.
The account opening process includes:
•Account registration:    The prospective customer initiates the account opening process by entering an
email address and password, upon which a link is sent to the prospective customer’s email.

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•Acceptance of terms:    After confirming eligibility as to age and residence in Japan and acceptance of
the account terms, the prospective customer registers a cellphone number and receives an SMS to enter
a code to proceed to the identification verification process.
•Identification verification:    The prospective customer then provides the additional personal
information required, selects a form of identification for verification, uploads a picture of the
chosen identification and also uploads a photo for verification.
•Two-step verification:    Once identification verification is completed, the potential customer is
prompted to set up two-step verification to provide greater security when using the established account.
We require two-step verification for customers to access