Company: WCT
Filing Date: 2025-05-16
Form Type: 20-F
Source: 0001213900-25-044576
Chunk: 31

Company: Wellchange Holdings Co Ltd
Filing Date: 2025-05-16
Form: 20-F
Item: Item 4A
Chunk 31
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 CLOUD will require a further investment of resources.
The successful execution of this expansion and effective monetization of the new modules will depend on various factors, including securing
sufficient capital for innovation, implementing effective marketing strategies, navigating competition, establishing competitive pricing,
and ensuring our valued clients’ satisfaction and continued subscription. Our commitment lies in pushing the coverage of our software
platform to deliver a greater diversity of solutions and services to our clients.

Retention and growth of our existing customers

Our current business and long-term revenue growth
rely on the retention and expansion of our existing customer base. We will continue implementing updates and maintenance of our platform
to maintain our platform capabilities to maximize customer satisfaction and retention. By consistently improving platform performance
based on customer feedback, we aim to ensure high satisfaction, which is crucial for retaining and growing our customer base.

Our technical support team aims to consistently
offer clear instructions, tutorials, and resources to help customers start using our software and platform quickly and effectively. We
consider a positive onboarding experience sets the foundation for long-term customer satisfaction and reduces the likelihood of churn.
Our sales team will continue implementing cross-selling and upselling strategies to increase the average revenue per customer. We will
keep tracking the percentage of customers who adopt additional products or upgrade their existing plans.

Acquisition of new customers

Increasing our customer base is important to our
continued revenue growth. Establishing a robust brand presence and implementing highly effective marketing strategies are essential for
attracting new customers. To maximize our organic visibility, we will consistently optimize our website and content to enhance search
engine rankings, thereby increasing our online visibility and reach. Additionally, we will leverage paid advertising platforms like Google
Ads and social media advertising to precisely target relevant keywords, demographics, and interests. By leveraging data-driven advertising
campaigns, we can quantitatively measure and optimize our marketing efforts to drive higher conversion rates and effectively reach our
target audience. These strategies will enable us to efficiently acquire new customers and achieve sustainable revenue growth in line with
our business objectives.

To drive customer acquisition, we plan to implement
a referral program to encourage our existing customers to refer others to MR. CLOUD. By providing incentives for successful
referrals, we leverage the power of word-of-mouth marketing to generate valuable leads and attract new customers. Additionally, we intend
to offer free trials or freemium versions of our platform, allowing potential customers to experience the value and functionality of our
solutions firsthand. This risk-free opportunity enables prospects to assess the benefits and