Company: AWK
Filing Date: 2025-12-17
Form Type: S-4
Source: 0001193125-25-321389
Chunk: 21

Company: American Water Works Company, Inc.
Filing Date: 2025-12-17
Form: S-4
Chunk 21
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 or via email at svc_corpsecoffice@amwater.com.                                                                   |

If you hold shares in “street name,” you should follow the instructions provided on the voting instruction form you received from the intermediary or contact the intermediary for instructions on how to change or revoke your vote. 9

| Q: | Will a proxy solicitor be used by American Water in connection with the American Water special meeting? |

| A: | Yes. American Water has engaged D.F. King & Co, Inc. to assist in the solicitation of proxies for the                                                                                                   
 American Water special meeting, and American Water has agreed to pay them a non-refundable fee of $35,000, plus the cost of any additional services provided at reasonable and customary rates, and the 
 reasonable out-of-pocket expenses of D.F. King & Co., Inc. incurred in connection with the solicitation.                                                                                                |

| Q: | How can I vote the shares of American Water that I hold through American Water’s dividend reinvestment 
 and direct stock purchase plan?                                                                        |

| A: | Participants in American Water Stock Direct will receive the same materials as a holder of record and should 
 follow the voting instructions summarized above.                                                             |

| Q: | Will American Water be required to submit the share issuance proposal to American Water shareholders even if 
 the American Water board has withdrawn, modified, or qualified its recommendation?                           |

| A: | Yes. Unless the merger agreement is terminated prior to the American Water special meeting, American Water is                                                                          
 required to submit the share issuance proposal to its shareholders even if the American Water board has withdrawn, modified, or qualified its recommendation in favor of the proposal. |

| Q: | Am I entitled to exercise appraisal rights in respect of my American Water shares? |

| A: | No. American Water shareholders are not entitled to any appraisal rights in connection with the merger or any 
 other matter described in this joint proxy statement/prospectus.                                              |

| Q: | What else do I need to do now prior to the American Water special meeting? |

| A: | You are urged to read this joint proxy statement/prospectus carefully and in its entirety, including its                                                                                                    
 annexes and the information incorporated by reference herein, and to consider how the merger may affect you. Even if you plan to attend virtually the American Water special meeting, please vote promptly. |

For Essential Shareholders

| Q: | How will I receive the merger consideration in respect of my Essential shares if the merger is