Company: RTNTF
Filing Date: 2025-02-20
Form Type: 20-F
Source: 0001628280-25-006642
Chunk: 156

Company: RIO TINTO LTD
Filing Date: 2025-02-20
Form: 20-F
Chunk 156
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 in our fourth quarter People Survey, who shared over 100,000 comments. Our employee satisfaction score (eSAT) was 74 and our Recommend Rio score 72 , both consistent with the 2023 score. The second highest score (77) was in response to “I am treated with respect at work”, and “I feel safe at work” had the highest score (78). From the feedback, we recognise we can improve the way we take meaningful action as a result of the survey (58) and how people collaborate to get things done (62). We have an expectation that every leader will review the results and discuss them with their teams, and generate an action plan to create improvements. This year we introduced a new culture metric as part of our Group performance scorecard. Using our People Survey results, we are tracking an average over time of all questions to target and improve the overall experience for everyone working at Rio Tinto. In April, 2 years after publishing the Everyday Respect Report , we launched a Progress Review , conducted again independently by Elizabeth Broderick & Co. (EB&Co.). More than 10,050 individuals completed the survey, 1,318 participated in virtual and in-person listening sessions and 342 submitted confidential written contributions. On 20 November, we published the findings of the Progress Review . Change is happening and we are making progress. However, people are still experiencing behaviours and attitudes in our company that are unacceptable and harmful. We are greatly troubled by this and sincerely apologise to anyone affected. Safety, both physical and psychological, remains our number one priority and supporting our people when harm happens always comes first. And there is still more to do. We must continue to focus on ensuring that the workplace experience reflects our values consistently. The survey data in the Progress Review was an important temperature check for us. Nearly half of survey respondents reported an improvement in relation to bullying, sexual harassment and racism, with a majority of employees expressing confidence that Rio Tinto will make a meaningful difference in these areas in coming years. Achieving the sustained change we want to see in our workplace will require ongoing focus and effort from everyone at

| Annual Report on Form 20-F 2024 | 79 | riotinto.com |

Strategic report | Our approach to ESG | Social

Rio Tinto. We remain committed to cultural transformation and will accelerate our efforts. To be successful, we must take the time to listen to everyone in Rio Tinto and understand all perspectives. Our efforts will be focused on increasing our opportunities