Company: BPOPM
Filing Date: 2025-03-25
Form Type: DEF 14A
Source: 0001140361-25-010189
Chunk: 49

Company: POPULAR, INC.
Filing Date: 2025-03-25
Form: DEF 14A
Chunk 49
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 transition efforts related to organizational leadership changes in the Finance Group, assuring continuity in outreach efforts with the investor and sell-side analyst communities. These outreach efforts were recognized for the fifth consecutive year by Extel (fka: Institutional Investor). |

| Javier D. Ferrer, President & COO |     | 140% of target earned |

| • | Oversaw the Corporation’s business lines delivering solid financial results in 2024 driven by increases in loan portfolios and continued strong credit quality. Grew the loan portfolio by $2.0 billion or 6% and deposits by 1.3 billion or 2.0% over 2023. |

| • | Maintained strong credit-quality conditions with a decrease in NPL ratio from 1.02% in 2023 to 0.95% in 2024. |

| • | Continued to work with business leaders across Popular on execution of strategic priorities and provided oversight of critical business initiatives to drive execution and delivery of results. |

EXECUTIVE AND DIRECTOR COMPENSATION | 53

TABLE OF CONTENTS

| • | Continued leading the Corporation’s Transformation program along four principal workstreams, beginning to see benefits through completed releases that introduced new processes or solutions to customers and employees. |

| • | Enhanced collaboration across business lines and support functions to better serve clients, improve operational efficiency and maintain strong risk discipline. |

| • | Increased BPPR client base by 12,000 in 2024. Achieved strong Net Promoter Scores, reflecting high customer satisfaction. |

| • | Continued leading the development of the Enterprise Data and Analytics Division, achieving measurable outcomes in multiple areas of the field. |

| Lidio V. Soriano, Executive Vice President & CRO |     | 125% of target earned |

| • | Completed credit card predictive model validation, developed personal and auto loans models and integrated results into Transformation efforts. |

| • | Enhanced governance framework on issue management, achieving a significant reduction in the number of open issues. |

| • | Strengthened the Corporation’s Bank Secrecy Act/Anti-Money Laundering (BSA/AML) function through enhancement of the unit’s technology framework. |

| • | Spearheaded third-party risk assessment and initiated development of Popular’s third-party risk management framework. |

| • | Revamped the organizational structure of the Corporation’s First Line of Defense program. |

| Manuel Chinea, Executive Vice President, COO of Popular Bank |     | 98%