Company: BCDRF
Filing Date: 2025-02-28
Form Type: 20-F
Source: 0000891478-25-000054
Chunk: 214

Company: Banco Santander, S.A.
Filing Date: 2025-02-28
Form: 20-F
Chunk 214
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 399 |
| Work-related accident rate (CSRD criterion, equivalent to the frequency rate of Law 11/2018)D |     |   1.15 |     |   2.08 |     |   1.64 |     | 0.51 |     |  0.94 |     |  0.74 |
| Total number of days of absence due to accidentsE                                             |     | 12,617 |     | 24,094 |     | 36,711 |     |    - |     |     - |     |     - |
| Accident rateF                                                                                |     |   0.03 |     |   0.06 |     |   0.05 |     | 0.02 |     |  0.04 |     |  0.03 |
| Severity rateG                                                                                |     |   0.05 |     |   0.08 |     |   0.06 |     | 0.03 |     |  0.06 |     |  0.04 |

A. As in the rest of this chapter, we only include information about our employees. In accident ratios, Santander Bank Polska s.a. is not included.

B. Reported globally since 2023, following local laws for occupational illnesses where they are regulated country-wide or for specific jobs, as soon as a medical examination confirms the cause as occupational.

C. We report occupational injuries that can be documented in 2024, including accidents while commuting. We standardized criteria, processes and systems across our footprint to calculate leave on medical grounds in every market. Banco Santander only considers occupational accidents and illnesses that, following expert review, are recognized as work-related and reported to official bodies (e.g. in Brazil, through a comunicação de acidente de trabalho — CAT, or work-related accident notice — to the Instituto Nacional do Seguro Social — INSS, National Social Security Institute). In Brazil, this indicator only considers absences due to occupational accident of 15 days or more. The variation from 2023 stems mainly from having standardized types of absence and, especially, the impact of standardization in the UK, where employees report voluntarily if the cause is occupational; in this country, though there is no specialized verification like in our other, we accounted for these absences as reported by the employees.

D. Number of occupational accidents with leave for every 1,000,000 theoretical working hours