Company: CXDO
Filing Date: 2025-03-04
Form Type: 10-K
Source: 0001654954-25-002287
Chunk: 4

Company: Crexendo, Inc.
Filing Date: 2025-03-04
Form: 10-K
Item: Item 1
Chunk 4
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MENT INFORMATION

The Company has two operating segments, which consist of cloud telecommunications services and software solutions. The information below is organized in accordance with our two reportable segments. Segment revenue and income/(loss) before income tax benefit/(provision) was as follows (in thousands):

  Year Ended December 31,   2024  2023 Revenue:      Cloud telecommunications services $37,464  $35,152 Software solutions  23,374   18,047 Total revenue $60,838  $53,199 

  Year Ended December 31,   2024  2023 Income/(loss) before income tax:      Cloud telecommunications services $413  $(124)Software solutions  1,476   (140)Income/(loss) before income tax $1,889  $(264)

 3Table of Contents

TECHNOLOGY

We believe our proprietary implementation of standard Web, IP, Cloud, Mobile and Internet technologies represent a key component of our business model. We believe these technologies and how we deliver them to our customers distinguish our services and products from the services and products offered by our competitors. Our technology infrastructure and virtual network operation center, all of which is built and managed on industry standard computers, storage, network, data and platforms offers us greater efficiencies while maintaining scalability and redundancy. The synergies between Web and Telecommunication protocols such as TCP/IP, HTTP, XML, SIP and innovations in computing, load balancing, redundancy and high availability of Web and Telecommunications technologies offers us a unique advantage in delivering these services to our customers seamlessly from our data centers. 

Our Cloud Telecommunications technology is continuously being enhanced with additional features and software functionality. Our current functionality includes:

 ·High-end desktop telephony devices such as Gigabit, PoE, Color Phone with programmable buttons and lower end Monochrome 2 phones. ·Basic Business Telephony Features such as those offered in a traditional PBX systems like extension dialing, Direct Inward Dialing (DID), Hold/Resume, Music-On-Hold, Call Transfer(Attended and Unattended), Conferencing, Local, Long Distance, Toll-Free and International Dialing, Voicemail, Auto-Attendant and traditional faxing. ·Advanced telephony features such as Call Park, Call Pickup, Paging (through the phones), Overhead paging, Call Recording. ·Call Center Functionality such as Agent