Company: ZDAN
Filing Date: 2025-06-30
Form Type: F-1
Source: 0001683168-25-004840
Chunk: 18

Company: Zerolimit Technology Holding Co. Ltd.
Filing Date: 2025-06-30
Form: F-1
Chunk 18
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3. Party A is committed
to providing one year of after-sales service, which includes technical support, maintenance, and automatic background updates

4. For after-sales services
exceeding one year, the service fees shall be separately negotiated and agreed upon by both Party A and Party B based on necessity.

This product guarantee constitutes
Party A's commitment to Party B. During its agency period, Party B shall assume the product guarantee obligations towards the end-users,
which are transferred to Party B concurrently with the delivery of Party A's products.

Zerolimit Digital is the
VIE’s domestic parent company which has signed software authorization agreements for the use of four software products developed
by the VIE. Please refer to the discussion starting on page 136 for “Material Transactions with Related Parties”
for more details.

Suppliers

When developing software
component tools, we require support for the development and testing networks for distributed development. This involves the procurement
of hardware devices and the purchase of data center services for online operations. Additionally, for the nodes we develop (such as the
Smart Metaverse Box), we rely on hardware suppliers for components like mainboards, storage devices, computing equipment, and software
components.

As of September 30, 2024
and 2023, we had 1 and 14 suppliers in China, respectively, and we have maintained good relationships and contact with most of these
suppliers to ensure adequate and timely supply of its software products. We typically purchase these devices and services on a purchase-order
basis.

For the fiscal year ended
September 30, 2024, the VIE’s sole supplier was China Mobile Jilin Co., Ltd. Tonghua Branch, which was providing us the data center
services for online operations, including cabinet service of RMB5,000 per month per cabinet and IDC network service of RMB5,400 per month
per Gbps.

Software Support and Maintenance

We work with our distributors
to offer software support and maintenance services.

Currently, we do not have
any customer service representatives to provide support directly to end-users. Instead, we rely on our network of distributors’
customer service representatives to carry out the after-sales service, which typically starts with the end-users submitting their issues
to the distributors’ customer service representatives. Once distributors collect the issues, they forward them to us for review
and processing. We handle the issues and provide online technical support or necessary software upgrades. The revenue from software support
and maintenance is immaterial