Company: LPSN
Filing Date: 2025-05-22
Form Type: DEF 14A
Source: 0001102993-25-000068
Chunk: 102

Company: LIVEPERSON INC
Filing Date: 2025-05-22
Form: DEF 14A
Chunk 102
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 our technology platforms; technological or other defects that could disrupt or negatively impact our services; our ability to maintain our reputation; changes in accounting principles generally accepted in the United States; natural catastrophic events and interruption to our business by man-made problems; potential limitations on our ability to use net operating losses to offset future taxable income; risks related to our common stock being traded on more than one securities exchange; and other factors described in the “Risk Factors” section of our Annual Report on Form 10-K for the 2024 Fiscal Year and our Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2025. This list is intended to identify only certain of the principal factors that could cause actual results to differ from those discussed in the forward-looking statements. Readers are referred to our reports and documents filed from time to time by us

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with the SEC for a discussion of these and other important factors that could cause actual results to differ from those discussed in forward-looking statements.

### Reconciliation of Non-GAAP Financial Measures
Investors are cautioned that adjusted EBITDA, or loss before provision for income taxes, interest expense, interest income, other expense (income), net, depreciation, amortization of purchased intangibles and finance leases, stock-based compensation expense, contingent earn-out adjustments, restructuring costs, impairment of goodwill, impairment of intangibles and other assets, leadership transition costs, IT transformation costs, working capital adjustment - Kasamba, loss (gain) on divestiture, acquisition and divestiture costs, gain on debt extinguishment, change in fair value of warrants, and other litigation, consulting and other employee costs, is a “non-GAAP financial measure”. Non-GAAP financial information should not be construed as an alternative to any other measures of performance determined in accordance with GAAP, or as an indicator of our operating performance, liquidity or cash flows generated by operating, investing and financing activities as there may be significant factors or trends that it fails to address. The Company presents non-GAAP financial information in this Proxy Statement because the Company believes that it is helpful to some investors as one measure of the Company’s operations. The following table presents a reconciliation of adjusted EBITDA to the corresponding GAAP measure.

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### Reconciliation of Non-GAAP Financial Information to GAAP
| (In Thousands)                                           
 Unaudited                                                |     | Year ended December 31, |     2024 |