Company: OTSA
Filing Date: 2025-07-07
Form Type: F-1/A
Source: 0001213900-25-061733
Chunk: 198

Company: OTSAW Ltd
Filing Date: 2025-07-07
Form: F-1/A
Chunk 198
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 from service and maintenance, respectively. In relation to our service and maintenance contracts, our revenue is concentrated among a small number of key customers. Although the composition of our largest customers has varied from year to year, a small group of customers continues to represent a significant portion of our revenue. For the fiscal year ended April30, 2023, our top three customers — Engie Services Singapore Pte Ltd, Sengkang General Hospital Pte Ltd, and Universitätsmedizin Greifswald Kdör — accounted for approximately 13.75%, 10.51%, and 10.13% of our sales, respectively. For the six months ended October31, 2023, these customers represented 13.26%, 10.16% and 14.51% of our sales, respectively. For the fiscal year ended April30, 2024, our top three customers — Engie Services Singapore Pte Ltd, Ng Teng Fong General Hospital, and Sengkang General Hospital Pte Ltd — contributed approximately 10.68%, 12.10%, and 10.79% of our sales, respectively. For the six months ended October31, 2024, these customers accounted for 21.79%, 11% and 17.5% of our sales, respectively. The products provided to our top three customers were sold to them and are not leased under the RaaS model. The service and maintenance contracts typically lasts for a duration of between one to three years, and include termination provisions for cause, including termination for any breach of applicable regulatory or legal requirements by us. There are no change of control provisions or other provisions relating to a change in regulatory requirements. For the financial years ended April 30, 2024 and 2023, we derived approximately 79.3% and 77.6% of our total revenues from service and maintenance, respectively. For the six months ended October31, 2024 and 2023, we derived approximately 85.3% and 82.8% of our total revenues from service and maintenance, respectively. We are in the process of building our global help desk (“Global Help Desk”) at our Singapore headquarters. The Global Help Desk will provide technical support for requests from our European regional center, the United States regional center, direct customers, and regional distributors. The Global Help Desk will be managed by our operations team, who are dedicated to efficient problem -solvingand product recovery. While the majority of