Company: LPSN
Filing Date: 2025-03-14
Form Type: 10-K
Source: 0001102993-25-000018
Chunk: 121

Company: LIVEPERSON INC
Filing Date: 2025-03-14
Form: 10-K
Item: Item 8
Chunk 121
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 other assets in the consolidated statements of operations, respectively. 

We identified the Company’s impairment testing of its long-lived assets and goodwill in the fourth quarter of 2024 as a critical audit matter. The cash flows used in determining the fair value of the Company’s reporting unit and recoverability of the asset group required the use of significant judgment due to the subjectivity and uncertainty of the forecasts of future revenues for certain years and EBITDA. Auditing these elements involved especially challenging and subjective auditor judgment due to the nature and extent of audit effort required to address these matters. 

The primary procedures we performed to address this critical audit matter included:

•Evaluating the reasonableness of the assumptions regarding forecasts of future revenues for certain years and EBITDA by: i) evaluating the consistency of the forecasts of future revenues and EBITDA with historical results, and ii) evaluating the consistency of the forecasts of future revenues and EBITDA with the Company’s objectives and strategies.

•Testing the accuracy and completeness of information used by management to determine the forecasts of future revenues for certain years.  

/s/ BDO USA, P.C.

We have served as the Company’s auditor since 2005. 

New York, New York

March 14, 2025 

57

LIVEPERSON, INC.

CONSOLIDATED BALANCE SHEETS

December 31,20242023ASSETS(In thousands)Current assets:Cash and cash equivalents$183,237 $210,782 Restricted cash — 2,143 Accounts receivable, net of allowances of $8,627 and $9,290 as of December 31, 2024 and 2023, respectively28,737 81,802 Prepaid expenses and other current assets (Note 1)19,250 26,981 Total current assets231,224 321,708 Operating lease right-of-use assets (Note 9)48 4,135 Property and equipment, net (Note 6)100,557 119,325 Contract acquisition costs, net (Note 2)33,559 37,354 Intangible assets, net (Note 5)15,070 61,625 Goodwill, net (Note 5)222,554 285,631 Deferred tax assets, net (Note 15)4,411 4,527 Other assets355 1,208 Total assets$607,778 $835,513 LIABILITIES AND STOCK