Company: CFG-PE
Filing Date: 2025-02-24
Form Type: 424B2
Source: 0001193125-25-032848
Chunk: 36

Company: CITIZENS FINANCIAL GROUP INC/RI
Filing Date: 2025-02-24
Form: 424B2
Chunk 36
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 the issue date of such additional notes), and prior to the First Par Call Date, at a redemption price (expressed as a percentage of principal amount and rounded to three decimal places) equal to the greater of:

| • |     | (a) the sum of the present values of the remaining scheduled payments of principal and interest on the notes to                                                            
 be redeemed discounted to the redemption date (assuming the notes matured on the First Par Call Date) on a semi-annual basis (assuming a 360-day year consisting of twelve 
 30-day months) at the Treasury Rate (as defined below) plus     basis points less (b) interest accrued on the notes to the date of redemption; and                         |

| • |     | 100% of the principal amount of the notes to be redeemed, |

plus, in either case, accrued and unpaid interest thereon, if any, to, but excluding, the redemption date. S-25

On the First Par Call Date, the notes will be redeemable at our option, in whole, but not in
part, at a redemption price equal to 100% of the aggregate principal amount of the notes, plus accrued and unpaid interest thereon, if any, to, but excluding, the redemption date.

On and after , 20 ( days prior to the Maturity Date), the notes will be redeemable, in whole or in
part, at any time and from time to time, at our option at a redemption price equal to 100% of the aggregate principal amount of the notes being redeemed, plus accrued and unpaid interest thereon, if any, to, but excluding, the redemption date.

If we redeem notes at our option, then (a) notwithstanding the foregoing, installments of interest on the notes that are due and payable
on any Interest Payment Date falling on or prior to a redemption date for the notes will be payable on that Interest Payment Date to the registered holders thereof as of the close of business on the relevant record date according to the terms of the
notes and the Indenture and (b) the redemption price will, if applicable, be calculated on the basis of a 360-day year consisting of twelve 30-day months.

“First Par Call Date” means , 20 (the date that is one year prior to the Maturity Date).

“Treasury Rate” the yield determined by us in accordance with the following two paragraphs.

The Treasury Rate shall be determined by us after 4