Company: CI
Filing Date: 2025-10-30
Form Type: 10-Q
Source: 0001739940-25-000037
Chunk: 55

Company: Cigna Group
Filing Date: 2025-10-30
Form: 10-Q
Item: Part II, Item 4
Chunk 55
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 access to the Cigna Healthcare provider network for covered services under their medical plan; or (iii) have medical claims that are administered by Cigna Healthcare.

Cigna Healthcare Medical CustomersAs of September 30,(In thousands)20252024ChangeU.S. Healthcare2,562 3,833 (33)%International Health (1)1,268 1,209 5 Insured3,830 5,042 (24)%U.S. Healthcare13,790 13,573 2 %International Health (1)439 433 1 Administrative services only14,229 14,006 2 %Total18,059 19,048 (5)%

(1)International Health excludes medical customers served by less than 100%-owned subsidiaries, as well as certain customers served by our third-party administrator.

Total medical customers decreased 5%, primarily due to the HCSC transaction.

Unpaid Claims and Claim Expenses

As of September 30,As ofDecember 31,(In millions)20252024ChangeUnpaid claims and claim expenses$4,676 $5,018 (7)%

Our unpaid claims and claim expenses liability decreased 7%, driven by the HCSC transaction (-$983 million), partially offset by an increase in stop loss reserves (+$620 million), primarily due to seasonality.

Other Operations

Other Operations includes corporate-owned life insurance ("COLI"), the Company's run-off operations and other non-strategic businesses. As described in the introduction of Segment Reporting, performance of Other Operations is measured using adjusted revenues and pre-tax adjusted income from operations. 

Results of Operations

Financial SummaryThree Months Ended September 30,ChangeNine Months EndedSeptember 30,Change(Dollars in millions)2025202420252024Adjusted revenues$162 $234 (31)%$521 $627 (17)%Pre-tax adjusted income (loss) from operations$36 $(6)N/M%$61 $(4)N/M%Pre-tax margin22.2 %(2.6)%2,480 bps11.7 %(0.6)%1,230 bps

Three and Nine Months Ended September 30, 2025 versus Three and Nine Months Ended September 30, 2024

Adjusted revenues primarily reflects premiums and net investment income associated with COLI and our run-off operations, as well as revenues from other non-strategic businesses.

Pre-tax adjusted income (loss)