Company: SDAWW
Filing Date: 2025-04-28
Form Type: 20-F
Source: 0001213900-25-036086
Chunk: 79

Company: SunCar Technology Group Inc.
Filing Date: 2025-04-28
Form: 20-F
Item: Item 4
Chunk 79
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 flow. Our one stop auto solution connects our
customers with full spectrum services covering all the 33 provinces in China, while we provide quality standard supervision, data security
and on-demand flexibility. Based on our past experience, our business scale and order volume has provided us with bargaining power versus
auto service providers, which has enabled us to enforce our uniform standards of service quality, cost efficiency, and on-demand flexibility.
Our smart order distribution system automatically matches each instance of a client’s service need to the best auto service provider
for the job, and record the client’s feedback after the service for a sustained, accurate and fair rating system.

We had over 1,400 clients
using our services in 2024, generating over 700 customized service solutions running on over 1,400 client applications for the year 2024.
We have developed a network of over 48,000 auto service providers in China by the end of 2024.

Our technology business

During our nearly two decades
of business in auto service and insurance markets, we have built up rich domain knowledge not only of our own business, but also of the
businesses of our partners. To fully digitalize our business, we have continuously worked to develop online tools and digital systems
to empower our partners to run their businesses more efficiently and seamlessly connected to our platforms. We have built modular online
management tools such as customer relationship management (CRM), order management, finance management and visual analysis systems, based
on our proprietary hybrid cloud platform. All of our auto service providers and insurance sales partners use all or some of these online
tools to manage their daily work, allowing us the opportunity to monetize the online software we built.

We have been putting more
R& D resource to accelerate the development turning the existing online software modules into a SaaS based product. We have launched
our SaaS product with select customers in 2023, which we expect to scale up based on our proprietary hybrid cloud platform, onto which
we are migrating our current portfolio of online software products. Prior to the SaaS based product development which began in 2022, we’ve
already started to sell our online software as a technology development service since 2021, making some of our service providers as technology
business clients. We expect to add more features and iteratively update the product to enhance the capability as well as user experience.
We currently market our technology business first only to our service providers and insurance sales partners. We have been expanding the
technology business to