Company: TOGIW
Filing Date: 2025-04-23
Form Type: 10-K
Source: 0001214659-25-006296
Chunk: 36

Company: TurnOnGreen, Inc.
Filing Date: 2025-04-23
Form: 10-K
Item: Item 1A
Chunk 36
---
 the solutions we offer, and our overall reputation would be harmed.

If we fail to offer
high-quality support to charging station owners and drivers, our business and reputation will suffer.

Once a customer has installed
our charging stations and subscribed to our services, station owners and drivers will rely on us to provide support services to resolve
any issues that might arise in the future. Rapid and high-quality customer support is important so station owners can provide charging
services and drivers can receive reliable charging for their EVs. The importance of high-quality customer support will increase as we
seek to expand our business and pursue new customers and geographies. If we do not quickly resolve issues and provide effective support,
our ability to retain customers or sell additional products and services to existing customers could suffer and our brand and reputation
could be harmed.

We rely on charging
station manufacturing and other partners, and a loss of any such partner or interruption in the partner’s production could have
a material adverse effect on our business.

If we experience a significant increase in demand
for our charging stations and services, or if we need to replace an existing supplier, it may not be possible to supplement or replace
them on acceptable terms, which may undermine our ability to deliver products to customers in a timely manner. For example, it may take
a significant amount of time to identify a manufacturer that has the capability and resources to build charging stations in sufficient
volume. Identifying suitable suppliers and manufacturers could be an extensive process that requires us to become satisfied with their
quality control, technical capabilities, responsiveness and service, financial stability, regulatory compliance, and labor and other ethical
practices. Accordingly, a loss of any significant suppliers or manufacturers, or an interruption in their production, could have an adverse
effect on our business, financial condition and operating results.

Moreover, the bi-directional EV charging
station market as a whole is relatively new and charging station manufacturers are even more limited and requirements are evolving. Though
we work with multiple vendors, it is likely that at the time a new product is launched, and new requirements are rolled out, we may rely
on a single vendor. Certifications might also be delayed, as tests are not always available at the time of commercial launch. Certain
of these requirements might at times apply to technology inside the vehicles, in which case such risks could also be pushed on the vehicle
OEMs. To the extent we rely on a single supplier, the risks to us would be intensified.

Our future results are dependent on our ability