Company: OCG
Filing Date: 2025-05-15
Form Type: 20-F
Source: 0001213900-25-043484
Chunk: 23

Company: Oriental Culture Holding LTD
Filing Date: 2025-05-15
Form: 20-F
Item: Item 4
Chunk 23
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 and WeChat.

We focus on investing in cost-effective marketing
initiatives and continuously evaluate the effectiveness of various marketing channels to optimize the allocation of our marketing spending.

Interested persons who provide their contact information
to us become our potential customers. We also promote our client software through various websites and app stores. A guest version of
our software is free to download and use. Through simple online registration, people get free access to the user version of our client
software and become our potential customers. We do not conduct cold calls. Additionally, we encourage existing traders to introduce new
traders.

Our customer representatives interact with potential
customers regarding online collectibles, artwork and commodity trading, our client software and services through call, text message and
instant messaging function in our client software. Our representatives begin building relationships with our customers in anticipation
that they will open trading accounts with us.

A potential customer who opens and activates a
trading account with us becomes our customer. We provide more services to customers compared to potential customers, including free usage
of the customer version of the client software which has richer features, as well as access to more comprehensive research reports and
technical analysis tools.

Our Customers

Our customers are the Traders and Original Owners.
Because we have listed 135 types of collectibles, artwork and commodities in 2023 and we are constantly marketing and increasing
our customer base, it is difficult to ascertain if the loss of a single customer, or a few customers, would have a material adverse effect
on us. No one customer constitutes in the aggregate 10% or more of our consolidated revenue.

Customers can open trading accounts through the
online account creation link on our official websites, International Exchange and HKDAEx. Before the customer can finish opening an account,
our websites provide Risks and Warnings, a Market Entry Agreement and Transaction Rules for the customer to review and confirm before
they are able to move to the next steps. Our transaction rules specifies the qualification requirements for the customer to open and activate
a trading account, as follows:

A trader is a person who opens a trading account
with the exchange platform and participates in the trades of cultural and art collections.

Trader’s Qualification

(a) Natural person. A natural
person who trades cultural and art collections and commodities on the exchange platform must provide account opening information (a personal
information form, a copy of passport or ID card from mainland China, Hong Kong, Macao or Taiwan) and meet the following requirements:

  Meet the legal age requirement