Company: ZM
Filing Date: 2025-11-25
Form Type: 10-Q
Source: 0001585521-25-000202
Chunk: 408

Company: Zoom Communications, Inc.
Filing Date: 2025-11-25
Form: 10-Q
Item: Part I, Item 2
Chunk 408
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 our platform with their own applications.

We offer end-to-end encryption (“E2EE”) for meetings with up to 1,000 participants, as well as for one-on-one Zoom Phone calls within the same account. With E2EE, encryption keys are generated and managed on users’ devices rather than on Zoom’s servers, providing an added layer of privacy. In addition, we introduced post-quantum E2EE in May 2024 for Zoom Workplace. We believe this makes Zoom the first unified communications as a service (“UCaaS”) provider to offer a post-quantum E2EE solution for video conferencing.

International Opportunities

Our platform addresses the communications and collaboration needs of users worldwide, and while our international revenue has stabilized in recent quarters, we continue to view international expansion as a meaningful long-term opportunity. Our revenue outside of the Americas (APAC and EMEA) represented 27.9% and 28.1% of our total revenue for the three months ended October 31, 2025 and 2024, respectively, and 28.0% and 28.2% of our total revenue for the nine months ended October 31, 2025 and 2024, respectively. We use strategic partners and resellers to sell in certain international markets where we have limited or no direct sales presence. While we believe global demand for our platform will continue to increase as international market awareness of Zoom grows, our ability to conduct our operations internationally will require considerable management attention and resources and is subject to the particular challenges of supporting a rapidly growing business in an environment of multiple languages, cultures, customs, legal and regulatory systems, alternative dispute systems, and commercial markets.

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Key Business Metrics

We review the following key business metric to measure our performance, identify trends, formulate financial projections, and make strategic decisions.

Customers Contributing More Than $100,000 of Trailing 12 Months Revenue

We focus on growing the number of customers that contribute more than $100,000 of trailing 12 months revenue as it is a measure of our ability to scale with our customers and attract larger organizations to Zoom. Revenue from these customers represented 32.4% and 30.8% of total revenue for the three months ended October 31, 2025 and 2024, respectively, and 32.5% and 30.7% of total revenue for the nine months ended October 31, 2025 and 2024, respectively. As of October 31, 202