Company: ZCARW
Filing Date: 2025-06-30
Form Type: 10-K
Source: 0001213900-25-059675
Chunk: 1219

Company: Zoomcar Holdings, Inc.
Filing Date: 2025-06-30
Form: 10-K
Item: Item 3
Chunk 1219
---
Cs are in the form of a clickwrap agreement
which lays down the duties, risks, and the liabilities of Zoomcar, Hosts and the Guests in relation to use of services rendered by Zoomcar
through its Platform. These T&Cs inter alia cover the eligibility criteria for listing/leasing of vehicles, facilitation of
booking, cancellation and incident reporting via the platform, processing of payments/refunds etc. and they further lay out the risks,
rights and obligations of the Hosts and the Guests with respect to handling of the vehicles, responsibility for damage, accident, traffic
violations and/or for any incidents in violation of applicable law.

In addition to the T&Cs,
due to regulatory requirements in India, an additional lease agreement is executed between the Host and the Guest which encompasses the
allocation of risks and responsibilities of the Hosts and Guests with respect to listing and use of the relevant vehicle. The execution
of such lease agreement is facilitated through the Zoomcar Platform in the form of a clickwrap agreement.

Given that Zoomcar operates
as a peer-to-peer carsharing marketplace which facilitates sharing of vehicles between the Hosts and Guests through its platform, the
responsibility and liability of Zoomcar under the T&Cs is limited to being a facilitator of such transaction and the obligations
for liabilities arising out of listing and/or use of the vehicle booked through the platform is on the Guests and the Hosts. The use
of the Zoomcar platform and sharing of vehicle through the platform is undertaken by the Host and Guests entirely at their own risk.
Zoomcar’s liability is further capped under the T&Cs at approximately $120 (across all jurisdictions) for any claims arising
out of the use of Zoomcar platform. However, Zoomcar, as part of the facilitation services to Hosts and Guests, also provides for trip-based
vehicle protection whereby Zoomcar collects and pools the “value-add” damage coverage fee to be applied to the costs of repairs
or other damage or loss of vehicle in the event a Host vehicle is involved in an incident, such as an accident, during a trip and this
value-add trip protection fee pool may not always help set off the damage claims. Therefore, Zoomcar often remains at a risk of residual
claims that it may have to absorb in absence of a third-party insurance. See the section titled “Risk Factors - Insurance Risks
Related to Our Business,” as our business is subject to certain risks in absence of third-party insurance cover that could
have