Company: GVH
Filing Date: 2025-02-12
Form Type: 20-F
Source: 0001493152-25-006117
Chunk: 72

Company: Globavend Holdings Ltd
Filing Date: 2025-02-12
Form: 20-F
Item: Item 3
Chunk 72
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  Table of Contents  

Our all-in-one shipping
solution can be integrated into customer’s IT systems, typically by way of application programming interface (API), with minimal
costs. This also saves significant investment costs on part of the enterprise customers in developing their own shipment management systems.

The reliability of
our all-in-one shipping solution as an e-commerce logistics provider has been recognized internationally. We are one of the carriers
recognized by AfterShip, an established post-purchase platform providing cross-platform and cross-carrier e-commerce shipping tracking
services, where shipments made with us can be tracked on the AfterShip tracking system.

With the integration
of our all-in-one shipping solution into the customer’s own IT systems, we have been able to build a loyal customer base.

For the years ended
September 30, 2022, 2023 and 2024, we did not experience any failure in our all-in-one shipping solution that caused material disruptions
to our operations. We are, however, susceptible to risks relating to failure of our information technology system. For details regarding
such risks, refer to “ Item 3. Key Information - D. Risk Factors - Risks Related to Our Business and Industry - Our
business is dependent on information technology” and “ Item 3. Key Information - D. Risk Factors - Risks
Related to Our Business and Industry - Our business is subject to cybersecurity risks. A cyberattack may disrupt our operations
and compromise the personal data of our customers. ”

Sales and Marketing

We have been able
to maintain a stable and harmonious business relationship with our existing customers, who are mainly e-commerce merchants, or businesses
operating e-commerce platforms in Hong Kong. As a one-stop service provider, we offer door-to-door international delivery services in
one package, which eliminates the need for our customers to coordinate with multiple service providers. Our directors are capable of
providing relevant market information and advice on our capability to offer international logistics solutions. Our directors believe
that our track record of providing efficient ways of delivering and handling our customers’ goods has helped us to build a loyal
customer base. Our proprietary all-in-one shipping solution, which has been or can be incorporated into customers own IT systems, also
helps us to create a close bond with our customers. We believe that customer loyalty is essential to our success, and we strive to provide
high-quality services to maintain our customers’ loyalty. Through our high-quality and efficient services and commitment