Company: CFG-PE
Filing Date: 2025-03-10
Form Type: DEF 14A
Source: 0000759944-25-000044
Chunk: 26

Company: CITIZENS FINANCIAL GROUP INC/RI
Filing Date: 2025-03-10
Form: DEF 14A
Chunk 26
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 Values, and promotes long-term shareholder value.                                                                                                                                                                                                                |
| Human Capital Management                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
 Directors with an understanding of the impact of a company’s employees and culture on productivity, as well as experience in talent management and mobilizing strategic organizational change provide valuable insight to the Board and management.                                                                                                                                                                                                                                                        |
| Sustainability Practices                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
 Having directors with knowledge of and experience in practices which align to our sustainability-related areas of focus helps the Board to monitor the Company's sustainability-related activities including for strategic alignment with our business priorities.                                                                                                                                                                                                                                         |

#### Citizens Financial Group27

#### Corporate Governance Matters

#### Board Refreshment and Succession Planning
Diversity of tenure is important to the Board in ensuring robust oversight. Having longer tenured directors provides the Board with institutional knowledge and provides continuity in guiding the Company's long-term strategy and stability during periods of uncertainty. Our longer tenured directors have established trusted relationships with management and acquired a deep understanding of the Company's Credo, mission, values and culture. The Board also recognizes the importance of having newer directors who complement the skills of long tenured directors by adding fresh perspectives, innovative ideas, and complementary skillsets.

#### Director Nominee Tenure Ranges
| 6.4 Years 
 Average   
 Tenure    |

The Board has maintained an active and successful Board refreshment process, appointing seven new directors in the past five years, contributing to a strong mix of experience, skills and perspectives relevant to the size and nature of our business and our long-term strategy.

#### Refreshed Board Composition and Leadership
| 2020             |     |                  2021 |     |                 2022 |     |               2024 |     |            2025 |
| •Robert G. Leary |     |        •Lee Alexander 
 •Christopher J. Swift |     |      •Kevin Cummings 
 •Michele N. Siekerka |     | •Tracy A. Atkinson |     | •Claude E. Wade |

The Nominating and Corporate Governance Committee also considers the periodic rotation of committee members so that each committee has an appropriate balance of experience and fresh perspectives. In the past five years, four new directors have joined the Audit Committee, five have joined each of the Nominating and Corporate Governance and Risk Committees, and two have joined the Compensation and HR Committee.

#### 282025 Proxy Statement

#### Corporate Governance Matters

#### Board Structure
The following sections provide an overview of our Board governance structure and processes as well as