Company: CFG-PE
Filing Date: 2025-03-10
Form Type: DEF 14A
Source: 0000759944-25-000044
Chunk: 64

Company: CITIZENS FINANCIAL GROUP INC/RI
Filing Date: 2025-03-10
Form: DEF 14A
Chunk 64
---
 Company’s 2024 performance, including financial performance as well as business execution. The Compensation and HR Committee determined a corporate performance factor of 99.8%, with detail included below.

| Corporate Performance Factor |     | Achievement |     | Weighting |     | Outcome |
| Financial Performance        |     | 98.0%       |     | 60%       |     | 58.8%   |
| Business Execution           |     | 102.5%      |     | 40%       |     | 41.0%   |
| Overall                      |     |             |     |           |     | 99.8%   |

### Financial Performance
The Compensation and HR Committee considers various financial metrics in assessing performance, and considers performance relativ e to budget, published guidance, peers (including ra te of growth), and year-over-year change. In particular, the Compensation and HR Committee places significant weight on ROTCE, EPS, Efficiency Ratio, and Pre- Provision Net Revenue, which are metrics that the Compensation and HR Committee has been monitoring closely since our IPO.

During 2024, the Company had solid financial performance. Although ROTCE and Diluted EPS were each down year- over- year consistent with industry expectations, outcomes were in line with published guidance and only fell modestly short of the budget we established at the beginning of 2024, despite a dynamic environment including higher capital requirements and compressed interest margins. In addition, the Company's TSR was second among our peer group during 2024 and outperformed peers on multiple time horizons. After reviewing these results, and in recognition of the fact that the Company modestly missed budget on key metrics, the Compensation and HR Committee determined that financial performance should be scored at 98.0%.

| Metric*                          |     | FY 2024 Results |     | FY 2024 vs. Budget |
| ROTCE                            |     |          10.51% |     | -9 bps             |
| EPS                              |     |            3.24 |     | -5%                |
| Efficiency Ratio                 |     |          65.15% |     | +73 bps            |
| Pre-Provision Net Revenue ($MMs) |     |          $2,716 |     | -3%                |

* Results are presented on an Underlying basis, as applicable. See Appendix A for more information on Non-GAAP Financial Measures and Reconciliations. Unless otherwise noted, references to balance sheet