Company: BCS
Filing Date: 2025-02-13
Form Type: 20-F
Source: 0000312069-25-000114
Chunk: 464

Company: BARCLAYS PLC
Filing Date: 2025-02-13
Form: 20-F
Chunk 464
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| The analysis below presents the Group’s operational risk eventsby Basel event category: |     |                                 |
| Operational risk events by BASELevent category1                                         |     |                                 |
| % of total risk events by count                                                         |     | % of total risk events by value |
| Internal fraud                                                                          |     | Internal fraud                  |

| 2024 |
| 2023 |

| External fraud |

| 2024 |
| 2023 |

| Execution deliveryand process management |

| 2024 |
| 2023 |

| Employment practicesand workplace safety |

| 2024 |
| 2023 |

| Damage to physical assets |

| 2024 |
| 2023 |

| Clients, productsand business practices |

| 2024 |
| 2023 |

| Business disruptionand system failures |

| 2024 |
| 2023 |

| Note1The data disclosed includes operational risk losses for reportable events impacting the Barclays Group businessareas, having impact of > £10,000 and excludes events that are compliance or legal risk, aggregate and boundaryevents. A boundary event is an operational risk event that results in a credit risk impact. Due to the nature of riskevents that keep evolving, prior year losses are updated. |

• External Fraud remains the category with the highest frequency of events at 84% of total events in 2024 ( 2023 : 85%). Impacts from events arising from External Fraud decreased in 2024 to £54m (2023: £82m ) and accounted for 44% of total 2024 losses ( 2023 : 58%). In this category, high volume, low value events are driven by transactional fraud often related to debit and credit card usage.

| 2024 |
| 2023 |

| External fraud |

| 2024 |
| 2023 |

| Execution deliveryand process management |

| 2024 |
| 2023 |

| Employment practicesand workplace safety |

| 2024 |
| 2023 |

| Damage to physical assets |

| 2024 |
| 2023 |

| Clients, productsand business practices |

| 2024 |
| 2023 |

| Business disruption and systemfailures |

| 2024 |
| 2023 |

Note: total External Fraud losses in 2023 including those from events with impact <£10,000 amounted to £171m (2023: £189m). • Execution, Delivery and Process Management impacts decreased to £