Company: EVCM
Filing Date: 2025-03-13
Form Type: 10-K
Source: 0001853145-25-000009
Chunk: 18

Company: EverCommerce Inc.
Filing Date: 2025-03-13
Form: 10-K
Item: Item 1
Chunk 18
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, evaluating and integrating acquisitions positions us as an “acquirer-of-choice” for potential targets. We have acquired 53 companies since our inception. We are currently tracking over 13,000 businesses around the world, primarily across our core verticals, as potential acquisition opportunities. In addition, from time to time, we evaluate our positioning with respect to our existing verticals and may determine to dispose of offerings that do not align with our growth initiatives. For example, in the year ended December 31, 2024, we sold Fitness Solutions as described above.

Our customers

We define a customer as an individual or entity that utilized or was capable of utilizing an EverCommerce solution or service for which they paid any one or combination of recurring, re-occurring or transactional fees in a given period. For solutions contracting with entities that service groups of customers, for example franchises or other multi-location businesses, the customer is counted at the level of the individual business utilizing the solution.

We serve a wide range of customers across various verticals, micro-verticals, geographies and sizes. We believe the customers that we serve are representative of the highly diverse and varied nature of the SMB service economy. Our customers provide expert services which, in turn, play a critical role in supporting the everyday lives of millions of end consumers – for their homes, their health and their well-being.

I-8

Our VerticalsVertical BrandsMicro-vertical ExamplesHome ServicesEverProHVAC/plumbing, electrical professionals, remodeling and home improvement contractors, window and door replacement specialties, landscaping design services, security and alarm installation and monitoring businesses. pest controlHealth ServicesEverHealthSpecialty private medical practices, mental health therapists, chronic care specialists, general practitioners, specialty branches of hospital systemsWellness ServicesEverWellSalons and spas, massage therapists, medi-aesthetics, wellness specialistsOtherNon-profits, veterinary care facilities, small accounting and tax firms, educational facilities, social services, pet/veterinary care, professional services, consumer services

As of December 31, 2024, we served approximately 740,000 customers. Of these customers, approximately 69% were based in the United States and approximately 31% were international.

Competition

While we have built a scaled, differentiated platform, we compete in a variety of highly fragmented markets and face competition from a variety of sources:

•Manual processes, basic PC tools, standalone payment terminals and homegrown solutions, utilized by many service SMBs;

•Vertically-specialized competitors, including mobile sales applications and