Company: EAI
Filing Date: 2025-02-18
Form Type: 10-K
Source: 0000065984-25-000012
Chunk: 779

Company: ENTERGY ARKANSAS, LLC
Filing Date: 2025-02-18
Form: 10-K
Item: Item 7
Chunk 779
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4, Entergy set a record for its total recordable incident rate, reaching a new low of 0.41 combined employee and contractor results.  This was a 

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Table of ContentsPart I Item 1Entergy Corporation, Utility operating companies, and System Energy

significant improvement on the company’s performance of 0.48 in 2023 and 0.51 in 2022.  The recordable incident rate equals the number of recordable incidents per 100 full-time equivalents.  Recordable incidents include fatalities, lost-time accidents, restricted-duty accidents, and medical attentions.  Despite an active storm season in 2024, Entergy was able to manage restoration during the two named storms in Entergy’s service territory with only a single contractor heat related injury.  The results of 2024 unfortunately included an increase in significant injuries and fatalities, including four contractor fatalities after almost 900 days without experiencing a single employee or contractor fatality.  In response to the increase in significant injuries and fatalities, Entergy has enhanced its focused training, leadership efforts, and field presence for employees and contractors to further the objective of zero fatalities, which the company had been able to achieve in 2022 and 2023.

Organizational Health

Entergy believes that organizational health fosters an engaged and productive culture that positions Entergy to deliver sustainable value to its stakeholders.  Entergy measures its progress in this area through an organizational health survey coordinated by an external third party.  Since initially administering the survey in 2014, Entergy improved from an initial score of 49 (fourth quartile) to a score in 2022 of 61 (third quartile), in 2023 of 62 (third quartile), and in 2024 of 65 (third quartile).  Improvement in behavioral expectations, which Entergy believes are the leading indicators of outcome improvements, suggests that Entergy is continuing to move in a positive direction.

Entergy believes that creating a culture of diversity, inclusion, and belonging drives engagement for all employees.  Entergy is committed to developing and retaining a top-performing workforce with a wide variety of backgrounds, experiences, and perspectives.  Entergy’s human resources department focuses on, among other things, talent management, workforce development, talent attraction/pipeline development, retention, organizational health, and diversity, inclusion, and belonging.  Among other strategies, Entergy partners with colleges and vocational-technical schools to develop a more viable pipeline of future talent, while also