Company: NUTR
Filing Date: 2025-05-12
Form Type: S-1/A
Source: 0001641172-25-009604
Chunk: 99

Company: NUSATRIP Inc
Filing Date: 2025-05-12
Form: S-1/A
Chunk 99
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 travel distribution network.

Meta Searches sites are an area that we are fully embarking on now to direct travel traffic onto our platform and convert them with our competitive fares for flights and the best available rates for hotels. With the knowledge and expertise of meta management, our rates are continuously optimized on different meta platforms to maximize earnings.

Core Technology

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NusaTrip’s IT architecture has been the heart of our business model, which is meticulously built over the past decade with advanced components to facilitate the seamless integration of multiple suppliers, ensuring scalability and effective support for the overall business operations. Notably, the NusaXchange API platform has been tailored to aggregate various suppliers from around the world, enabling rate-filtering functionality across the sources and distribute it throughout the various channels Additionally, the API gateway serves as an one-stop service that can be redistributed to B2B consumers, which enables wider range of market outreach. Our IT group is helmed by Mr. Howie Ng, who leads the NusaTrip in-house technology team of over 30 software engineers and outsourced consultants.

In line with the business roadmap, the NusaTrip technology team focuses on establishing a solid foundation of infrastructure, architecture, and product management to ensure seamless integration of new business units and uphold the highest standards in the service industry. The first area is to enforce infrastructure and environment standards across all business units to ensure high performance, reliability, availability, and scalability. A second area is to apply architectural and API standards across all suppliers to provide uniform pricing and features scalability, while also allowing efficient and effective distribution to B2B partners from API and web portal, including the display to retail B2C website. All of these will also support the integration with SOPA services and with other business units under NusaTrip including others. A third area is to compile, build, distribute, and optimize, travel products that are competitive and consist of a wide selection of routes, airline, and/or hotel choices from each respective market, which would translate into consistent profitability and business performance toward business stakeholders.

Customer Service

We provide 24-hour-a-day, seven-day-a-week traveler sales and support by our virtual agent platform, telephone and e-mail. For purposes of operational flexibility, we use a combination of outsourced and in-house contact centers. Our contact centers are located in Jakarta, Indonesia. Our systems infrastructure and web and database servers are housed at Amazon Web Services in Indonesia. For some critical systems, we have both production and disaster-recovery facilities. Customers are extremely happy when they receive assistance