Company: AWK
Filing Date: 2025-12-17
Form Type: S-4
Source: 0001193125-25-321389
Chunk: 28

Company: American Water Works Company, Inc.
Filing Date: 2025-12-17
Form: S-4
Chunk 28
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 which the intermediary is unable to vote are called “broker non-votes.”It is expected that all proposals to be voted on at the Essential special meeting are non-routinematters on which intermediaries are not allowed to vote unless they have received voting instructions from their customers. Please note that you may not vote shares held in “street name” by returning a proxy card or voting instruction form directly to Essential. Your intermediary is obligated to provide you with a voting instruction form for you to use.

| Q: | How can I revoke or change my vote at the Essential special meeting? |

| A: | Holders of record (including shares held through Essential’s dividend reinvestment and direct stock                                                                                                                                            
 purchase plan) may revoke their proxy at any time before the vote is taken at the Essential special meeting by taking one of the following actions: (i) giving written notice of revocation to Essential’s Corporate Secretary, which must be  
 received before the time that the proxy you wish to revoke is voted at the Essential special meeting; (ii) submitting new voting instructions over the telephone or the Internet prior to 11:59 p.m., Eastern time, on [ ], 2026; (iii)        
 delivering a new, validly completed, later-dated proxy card, which must be received no later than the close of business on [ ], 2026; or (iv) joining the Essential special meeting virtually and voting during the meeting. For this purpose, 
 communications to the Corporate Secretary of Essential should be addressed to Essential Utilities, Inc., 762 W. Lancaster Avenue, Bryn Mawr, PA 19010.                                                                                         |

For shares you hold in “street name,” you may change your vote by timely submitting new voting instructions to your intermediary, or, if you have obtained a legal proxy from your intermediary giving you the right to vote your shares, by joining the Essential special meeting virtually via the Internet and voting during the Essential special meeting. 14

| Q: | Will a proxy solicitor be used by Essential in connection with the Essential special meeting? |

| A: | Yes. Essential has engaged MacKenzie Partners, Inc. to assist in the solicitation of proxies for the Essential                                                                                                                                       
 special meeting, and Essential has agreed to pay them a fee of $17,500, plus $1,500 for any adjournment or postponement of the Essential special meeting. Essential has also agreed to pay the cost of any additional services provided at customary 
 rates, and to