Company: BCDRF
Filing Date: 2025-02-28
Form Type: 20-F
Source: 0000891478-25-000054
Chunk: 186

Company: Banco Santander, S.A.
Filing Date: 2025-02-28
Form: 20-F
Chunk 186
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 SN 7. Our progress in figures

#### SN 7 .1 Green transition 135
Table 1 . Green finance 135

Table 2 . Environmental footprint 135

Table 3 . Gross s copes 1, 2, 3 and t otal GHG emissions 136

Table 4 . GHG mitigation projects financed through carbon credits 138

Table 5 Equator principles 139

#### SN 7 .2 EU taxonomy tables 140

#### SN 7 .3 Employees 191
Table 6 . Employees by region 191

Table 7 . Employees by gender 191

Table 8 . Employees by management group and gender 192

Table 9 . Employ e e s by age bracket 192

Table 10 . Employees by employment contract 193

Table 11 . Collective bargai ning coverage
and social dialogue 193

Table 12 . Turnover by region 193

Table 13 . Average r emuneration by management group , gender and age bracket 194

Table 14 . Remuneration ratios 194

Table 15 . A verage remuneration of senior management 194

Table 16 . Average remuneration of seni or
management linked to long -term objectives 194

Table 17 . Senior manage ment composition 195

Table 18 . Training 195

Table 19 . Hours of training by gende r and management
group 195

Table 20 . Occupational health and safety 195

#### SN 7 .4 Customers 196
Table 21 . Group customers 196

Table 22 . Dialogue by channel 196

Table 23. NPS ranking by country 196

Table 24 . Total complaints 197

### SN 7 .5 Financial inclusion 197
Table 25. People financially included 197

Table 26 . Microfinance 197

SN 7 .6 Community support 197

Table 27 . Community support 197

Table 28 . Outputs and outcomes 198

#### SN 7 .7 Tax contribution 199
Table 29 . Total taxes paid 199

Annual report 2024 134

| Contents |     | Business model and strategy |     | Sustainability statement |     | Corporate governance |     | Economic and financial review |     | Riskmanagement and compliance |

SN 7.1Green transition

| 1. Green financeA      |     |       |      |     |       |