Company: NAVN
Filing Date: 2025-06-20
Form Type: DRS
Source: 0001628279-25-000383
Chunk: 14

Company: Navan, Inc.
Filing Date: 2025-06-20
Form: DRS
Chunk 14
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 systems, and financial systems, which enable real-time syncing of employee directories, expense categories, and policy controls. This seamless connection also allows customers to streamline onboarding, enforce compliance automatically, and accelerate month-end reconciliation. By embedding Navan into existing enterprise infrastructure, finance and HR teams can maintain a single source of truth across systems and significantly reduce the operational burden of manual data entry and cross-platform coordination.

#### Key Benefits of our Platform
Our users experience the following key benefits:

• Highly personalized experience . Our AI capabilities enable us to curate results based on the user’s past preferences, trips, and travel. The more a user spends on our platform, the more we can deliver a personalized experience.

• Centralized platform for user needs . Previously, users relied on a fragmented set of point solutions that required users to toggle between multiple applications. With Navan, users can find what they need all in one place. In fiscal 2025, % of bookings were made online or through mobile applications on our platform.

• Differentiated support experience . We offer an exceptional support experience that combines our self-serve support tools with 24/7 live service through chat or phone. Users can select from three different levels of support, typically connecting with a dedicated agent within minutes. More than % of interactions were being handled without live agent intervention as of , 2025.

• Increased productivity. Our platform makes changes simple and fast. Users receive timely notifications as a trip approaches, and our AI-powered virtual agent chatbot, Ava, can make trip changes directly without involving a live agent. With Navan, the average time to book a trip is seven minutes, compared with 45 minutes through outside channels.

• Ability to share in rewards . Our rewards program allows users to share in a portion of the savings realized by their businesses. Our platform gives users a “price to beat,” designed to incentivize users to save money by focusing on what a booking should reasonably cost. Users can redeem rewards for personal travel, travel upgrades, or gift cards.

• Real-time visibility into expenses and faster reimbursement process. Users are able to track expenses in real-time and can easily check spend relative to per diems. Navan also streamlines the reimbursement process to enable users to get paid back faster.

Customers experience the following key benefits:

• Unified platform experience. Our intuitive interface and dedicated customer success teams simplify adoption across companies. Flexible payment options through Navan Connect, and our partnerships give customers the ability to choose their preferred mechanisms, making our platform intuitive and delightful to both travelers and