Company: CFG-PE
Filing Date: 2025-03-10
Form Type: DEF 14A
Source: 0000759944-25-000044
Chunk: 34

Company: CITIZENS FINANCIAL GROUP INC/RI
Filing Date: 2025-03-10
Form: DEF 14A
Chunk 34
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 Committee and the full Board review and discuss talent management and succession regularly. Talent management and succession plans for the CEO and other senior leaders, including evaluations of successors and related development plans, are provided to the Compensation and HR Committee and Board.

#### 362025 Proxy Statement

#### Corporate Governance Matters
This focus on talent also extends below the executive level with deep dives provided to the Compensation and HR Committee for our primary businesses and functions on a regular basis, which cover various aspects of talent management including but not limited to succession and emerging talent. The annual cadence for consideration of talent management and succession planning by the Compensation and HR Committee and Board, as well as related human capital topics that influence these topics, are illustrated below. Board members also serve as formal mentors to certain members of our executive team and meet in small group sessions with high-potential leaders across the Company throughout the year.

| February                                                                    |     |                                                                                                                                       |     | April                                                                                      |     |                                                                                                                                                  |     | July |     | September / December |
| CULTURE & ORGANIZATIONAL EFFECTIVENESS                                      |     | CEO SUCCESSION                                                                                                                        |     | HUMAN CAPITAL STRATEGY                                                                     |     | MANAGEMENT TALENT REVIEW AND SUCCESSION                                                                                                          |     |      |     |                      |
| Full Board update on employee sentiment and organizational health generally |     | Compensation and HR Committee update on CEO succession, including progress of internal candidates relative to their development plans |     | Full Board update on the Company's human capital management strategy at the annual offsite |     | Compensation and HR Committee update (September) and Board update (December) on development and succession for senior leaders across the Company |     |      |     |                      |

| Throughout the Year |

| Throughout the year, the Compensation and HR Committee is provided with detailed updates on talentwithin our various businesses and functions as well as updates on other human capital matters(e.g., talent retention and acquisition, inclusion) |

### Culture, Business Conduct and Ethics Oversight

### Code of Business Conduct and Ethics
Our Board has also adopted a Code of Business Conduct and Ethics (the “Code of Conduct”), which sets forth key guiding principles concerning ethical conduct and is applicable to all of our directors, officers and employees. The Code of Conduct addresses, among other things, conflicts of interest, protection of confidential information and compliance with laws, rules, and regulations, and describes the process by which any concerns about violations should be reported. The Code of Conduct is available on the corporate governance section of our