Company: BBD
Filing Date: 2025-03-31
Form Type: 20-F
Source: 0001292814-25-001244
Chunk: 152

Company: BANK BRADESCO
Filing Date: 2025-03-31
Form: 20-F
Item: Item 4
Chunk 152
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 strengthens the relationship with our clients and protects us. The team is also
             responsible for answering queries, complaints, suggestions and conducting relationship interactions with the user.        
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 The following table shows the number of digital clients:
 
                       2024                          2023   2022
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Customers with Digital Profile - In million                     
Individuals                                   28.1   26.5   24.7
Companies                                      1.5    1.5    1.7
Total                                         29.6   28.0   26.4

88 – Form 20-F 2024 | Bradesco
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 As of December 31, 2024, 38% of the total credits released were made through digital channels. Growth in relation to the previous year was 45% for individuals and 34% for legal entities. We highlight, in individuals, the participation of 65% of our mobile channel, with a growth of 6 p.p. in comparison to the year ended December 31, 2023.
 The following table shows the amount of credits released on digital channels:
 
       As of and for the year ended December 31,            2024   2023
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Loans authorized in the Digital Channels - In R$ billion               
Individuals                                                 89.1   61.6
Companies                                                   45.3   33.7
Total                                                      134.4   95.3
 
4.B.40.05 next
 Created as a digital platform focused on the hyperconnected generation, next seeks to simplify people’s lives, offer solutions to facilitate financial management and be a partner for clients to achieve their dreams and goals.
 Next has a portfolio of solutions that includes several financial and non-financial services, that were designed following client and non-client studies.
 In addition to the checking account and debit and credit card, it offers a variety of investments, loans, insurance, financial management tools, mobile top-up, gift card, tag for tolls and parking lots (Veloe), benefits in partnership with more than 50 brands in the Pampering hub and integration with Apple Pay, Google Pay, Samsung Pay and WhatsApp Pay digital wallets and also a digital account available to the public from age 0 to 17 years old, with financial education solutions, in an exclusive partnership with Disney (nextJoy).
 In Open Finance, next has the “My Finance” feature, an aggregating account that allows the