Company: SDAWW
Filing Date: 2025-04-28
Form Type: 20-F
Source: 0001213900-25-036086
Chunk: 133

Company: SunCar Technology Group Inc.
Filing Date: 2025-04-28
Form: 20-F
Item: Item 5
Chunk 133
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 in 2024 and in 2023.

Set forth below is an illustrative
graph of the transaction process of our auto eInsurance business.

Our Auto Services Business Process

Our auto service solutions
include both regular, high frequency drop-in services as well as one-time, reserved services.

Drop-In Services

Our drop-in services consist
primarily of the services provided by car wash and beauty stores and maintenance services providers. Such auto service providers are primarily
connected through our multi-tenant Master Digital Platform. For convenient services, our auto service providers with multiple stores generally
register an individual account for each of their stores. As of December 31, 2024, our platform had more than 48,000 registered users,
which are primarily brick-and-mortar stores of our auto service providers of drop-in services (compared to 47,000 and 45,000 as of December
31, 2023 and 2022). Our platform generates for our enterprise customers lists of stores of auto service providers (out of all available
ones) suitable to their current needs and requirements. To access drop-in services, end consumers may elect to go to any store on the
list without making any reservations.

Set forth below is a summary
of our drop-in services:

  Automobile beauty services. Our automobile beauty services include car wash, waxing, refinishing, cleaning, polishing and paint repairing services.                               
  Maintenance services. Our maintenance services include oil change, oil filter change, tire maintenance, and other minor tune-up services.                                         
  Safety checkup services. Our safety checkup services include routine checkups of the engine, brake, panel, tires, meters, battery and other functioning parts of the automobile.  

Reservation Services

Some of our auto services
require reservation with either our enterprise customers or us, usually through our enterprise customers’ own apps which are plugged
in conveniently to our platform. Our reservation services are typically provided by major auto services, leasing and professional roadside
assistance companies, as well as individual drivers who are typically registered users connected to our platform, using features designed
specifically to facilitate reservation services. We also collaborate with car services, leasing and roadside assistance companies for
our reservation services.

Set forth below is a summary
of our reservation services:

  Designated driving. We primarily work with designated driver service providers to allocate the driver in designated location, offering driving service for car owners.                                
  Destination pickup services. We collaborate with nationwide service providers to provide our destination pickup services. We