Company: CFG-PE
Filing Date: 2025-07-22
Form Type: 424B2
Source: 0001193125-25-162273
Chunk: 35

Company: CITIZENS FINANCIAL GROUP INC/RI
Filing Date: 2025-07-22
Form: 424B2
Chunk 35
---
 all shares represented by any certificates are redeemed, new certificates shall be issued representing the unredeemed shares without charge to the holders thereof.

Notice of every redemption of shares of Series I Preferred Stock shall be given by first class mail, postage prepaid, addressed to the holders
of record of the shares to be redeemed at their respective last addresses appearing on our books. Such mailing shall be at least 30 days and not more than 60 days before the date fixed for redemption. Any notice mailed as provided in this paragraph
shall be conclusively presumed to have been duly given, whether or not the holder receives such notice, but failure duly to give such notice by mail, or any defect in such notice or in the mailing thereof, to any holder of shares of Series I
Preferred Stock designated for redemption shall not affect the validity of the proceedings for the redemption of any other shares of Series I Preferred Stock. Notwithstanding the foregoing, if the shares of Series I Preferred Stock (or the
Depositary Shares) are issued in book-entry form through The Depository Trust Company (“DTC”) or any other similar facility, notice of redemption may be given to the holders of Series I Preferred Stock at such time and in any manner
permitted by such facility.

S-20

Each such notice given to a holder shall state:

| • |     | the redemption date; |

| • |     | the number of shares of the Series I Preferred Stock to be redeemed and, if less than all shares of the Series I 
 Preferred Stock held by such holder are to be redeemed, the number of shares to be redeemed from such holder;    |

| • |     | the redemption price; |

| • |     | the place or places where certificates for such shares are to be surrendered for payment of the redemption price; 
 and                                                                                                               |

| • |     | that dividends on such shares will cease to accrue on the redemption date. |

If notice of redemption has been duly given, and if on or before the redemption date specified in the notice all funds necessary for the redemption have been set aside by us, separate and apart from our other funds, in trust for the pro ratabenefit of the holders of the shares called for redemption, so as to be and continue to be available for that purpose, then, notwithstanding that any certificate for any share so called for redemption has not been surrendered for cancellation in the case that the shares of Series I Preferred Stock are issued in certificated form, on and after the redemption date dividends shall cease to