Company: CNCKW
Filing Date: 2025-07-30
Form Type: 20-F
Source: 0001628280-25-036727
Chunk: 94

Company: Coincheck Group N.V.
Filing Date: 2025-07-30
Form: 20-F
Item: Item 3
Chunk 94
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 identification and also uploads a photo for verification.

• Two-step verification: Once identification verification is completed, the potential customer is

prompted to set up two-step verification to provide greater security when using the established account.

We require two-step verification for customers to access their trading accounts.

• Bank account registration: Once an account is approved, the customer is able to register the

customer’s own bank account in Japan for deposit and withdrawal of funds. In order to register a

remittance address, we require authentication by email address and SMS in addition to the use

of identification, password and two-step verification at the time of login.

After an account is opened and the customer deposits yen into his or her account by bank transfer, such

amount is held at a segregated deposit with a trust bank. If the customer places a purchase order for a crypto asset,

we instruct the trust bank to transfer the payment amount to our account. The purchased crypto asset is then credited

to the customer’s account and held in a cold wallet.

Our KYC team continues to check existing customers against a database of sanctioned persons on an

ongoing basis; our policy is to freeze the applicable account and investigate further in the event of a match. When an

existing customer requests the transfer of crypto assets externally, we also screen any such request against our

“blacklist,” which includes wallet addresses that are subject to OFAC sanctions, as well as others that we determine

inappropriate based on information from users, law enforcement and/or our Chainalysis service, and will not make

the requested transfer in the event of a match. For a customer request for the remittal of funds in Japanese yen, such

a transfer can only be made to the customer’s bank account in Japan registered by the customer in connection with

its account with us, and transfers are not made to third parties.

Customer Acquisition and Marketing

We engage in advertising and promotion with the goal of raising awareness of Coincheck and our services

and to grow our customer base. We utilize primarily digital marketing, both broad-based advertisements on

platforms, such as Facebook and YouTube, and more targeted advertisements on search platforms as well as

affiliated programs. In the two-year period ended March 31, 2022, we also used mass media campaigns such as

television advertisements to raise our brand profile. During the fiscal years ended March 31, 2023 and 2024, we

suspended such mass media campaigns as a cost saving measure, then in May 2024