Company: SDAWW
Filing Date: 2025-04-28
Form Type: 20-F
Source: 0001213900-25-036086
Chunk: 134

Company: SunCar Technology Group Inc.
Filing Date: 2025-04-28
Form: 20-F
Item: Item 5
Chunk 134
---
 offer a full range of destination pickup services primarily in major...  
  Non-accident roadside assistance and breakdown services. We offer non-accident roadside assistance and breakdown services, such as tire changing and battery jumping, typically through our auto ...  
  Car inspection services. We offer car inspection services by assisting the end consumers of our enterprise customers in conducting annual inspection processes at the offices of the department o...  

Management of Our Auto
Service Providers

We select and engage our auto
service providers based on our business needs. We have set up standard internal policies and procedures for our selection of auto service
providers. We evaluate our auto service providers based on their business operation scope, financial situation, status of their facilities,
staff, and reputation. We require our auto service providers to have obtained all qualifications necessary for their services and maintain
adequate insurance in line with market practice. We maintain a database of our auto service providers’ business licenses and qualifications.
Our auto processing department monitors the database and requests the auto service providers to provide updated business licenses to us
upon expiration. For our drop-in services, we also impose requirements for business areas, uniforms, store decoration, and clear pricing.
Certain of our auto service providers may also act as external insurance sales partners of our auto eInsurance business by referring potential
insurance purchasers to us.

We require our auto service
providers to maintain consistent service standards. For our drop-in services, we usually require our auto service providers to be able
to provide multiple types of drop-in services. For our reservation services, we generally require enterprise auto service providers to
provide 24-hour around-the-clock services. We require all the drivers involved in our auto services to have a minimum of five years of
driving experience. We prefer to engage major car service chains, as we believe they are generally more capable of providing consistent
quality services.

We enter into standard agreements
with our auto service providers. Under such agreements, we generally pay our auto service providers each a fixed service fee for a single
service provided by them. Such service fee varies depending on the types of services provided, location of the auto service provider and
timing of the service provided. We maintain a database of our reservation services as the end consumers make reservations. We use our
digital platform to track the drop-in services order status provided by our auto service providers.

After we engage a particular
drop-in auto service provider, we communicate with it on a monthly basis and conduct regular visits to its store(s). We have a team that
conduct