Company: LPSN
Filing Date: 2025-08-11
Form Type: DEFA14A
Source: 0001193125-25-177966
Chunk: 2

Company: LIVEPERSON INC
Filing Date: 2025-08-11
Form: DEFA14A
Chunk 2
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 affecting subsidiaries, restricted payments and transactions with affiliates.

The New Secured Notes will accrue interest at a rate of 10.0% per annum. From the date of issuance and prior to March 15, 2027, 100% of the interest on
the New Secured Notes will be payable in-kind (“”). On and after March 15, 2027 and until June 15, 2028, interest will be payable, at the Company’s option, in cash or in-kind or partially in cash and partially in-kind. On and after June 15, 2028 until Maturity (as defined below), interest on the New Secured Notes will be payable in
cash, or at the Company’s option, up to 6.0% in-kind.

The New Secured Notes will mature on
December 15, 2029 (“”). The Company may, at its option, redeem the New Secured Notes, in whole or in part on a pro rata basis:

| • |     | prior to the first anniversary of the Closing Date, at a price equal to the greater of (i) 101% and (ii)(1) 105%                                                                                                                                         
 of the accrued and unpaid interest (including cash and PIK components thereof), (2) 105% of the aggregate principal amount of the New Secured Notes (including, without duplication of any amounts described in item (1), all increases to the principal 
 amount as the result of previous payments of PIK interest) and (3) the present value of the remaining future interest payments (including cash and PIK components thereof) through the one-year anniversary                                              
 of the Closing Date, computed using a discount rate of T + 50 (such amount, the “Make Whole Amount”);                                                                                                                                                    |

| • |     | On or after the one-year anniversary of the Closing Date and prior to the                                                                                                                                       
 two-year anniversary of the Closing Date, for an amount of cash equal to the sum of (i) 105% of the aggregate principal amount of the New Secured Notes (including all increases to the principal amount as the 
 result of previous payments of PIK interest) plus (ii) 105% of all accrued and unpaid interest (including, without duplication of any amounts described in item (i), cash and PIK components thereof);          |

| • |     | On or after the two-year anniversary of the Closing Date and prior to the                                                                                                                                                                              
 three-year anniversary of the Closing Date