Company: LPSN
Filing Date: 2025-11-13
Form Type: 10-Q
Source: 0001102993-25-000187
Chunk: 53

Company: LIVEPERSON INC
Filing Date: 2025-11-13
Form: 10-Q
Item: Part I, Item 1
Chunk 53
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 optional exemption, which allows for the exclusion of the amounts for remaining performance obligations that are part of contracts with an original expected duration of less than one year. Such remaining performance obligations represent unsatisfied or partially unsatisfied performance obligations pursuant to ASC 606, Revenue from Contracts with Customers. Contracts with Multiple Performance ObligationsThe Company’s contracts with customers contain multiple performance obligations. For these contracts, the Company accounts for individual performance obligations separately if they are distinct. The transaction price is allocated to the separate performance obligations on a relative standalone selling price (“SSP”) basis. Judgment is required to determine the SSP for each distinct performance obligation. The Company determines SSP based on observable prices at which the performance obligations are sold separately. When not directly observable, SSP is estimated using an adjusted market assessment approach, which considers market conditions and other entity-specific factors. 

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS(UNAUDITED)

Revenue by Geographic LocationThe Company is domiciled in the United States and has international operations around the globe. The following table presents the Company’s revenues attributable to operations by region for the periods presented:Three Months Ended September 30,Nine Months Ended September 30,2025202420252024(In thousands)(In thousands)Americas (1)$38,668 $50,925 $118,356 $169,335 EMEA (2)12,313 14,321 38,965 43,101 APAC (3)9,173 8,998 27,133 26,832 Total revenue$60,154 $74,244 $184,454 $239,268 ——————————————(1)United States, Canada, Latin America and South America (“Americas”)(2)Europe, the Middle East and Africa (“EMEA”)(3)Asia-Pacific (“APAC”)Information about Contract BalancesThe Company defers all incremental commission costs incurred to obtain the contract. These contract acquisition costs, which are comprised of sales commissions, have balances at September 30, 2025 and December 31, 2024 of $27.2 million and $33.6 million, respectively. The Company amortizes these costs over the related period of benefit using the customer expected life that the Company determined to be four years, which is consistent with the transfer to the customer of the services to which the asset relates. The Company classifies contract acquisition costs as long-term.The deferred revenue balance consists of services