Company: LPSN
Filing Date: 2025-08-13
Form Type: 10-Q
Source: 0001102993-25-000108
Chunk: 94

Company: LIVEPERSON INC
Filing Date: 2025-08-13
Form: 10-Q
Item: Part I, Item 8
Chunk 94
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ANCIAL STATEMENTS(UNAUDITED)

Contract Acquisition Costs, Net(Non-current)Deferred Revenue (Current)Deferred Revenue (Non-current)(In thousands)Balance as of December 31, 2023$37,354 $81,858 $183 (Decrease) increase, net(3,795)(23,878)140 Balance as of December 31, 2024$33,559 $57,980 $323 Decrease, net(3,263)(826)(200)Balance as of June 30, 2025$30,296 $57,154 $123 The changes in deferred revenue during both periods presented were primarily driven by changes in customer renewal patterns and contract structures, including the timing of renewals and shifts in service commitments. Amortization expense in connection with contract acquisition cost was $3.8 million and $8.1 million for the three and six months ended June 30, 2025, respectively. Amortization expense in connection with contract acquisition cost was $4.8 million and $9.7 million for the three and six months ended June 30, 2024, respectively.Accounts Receivable, NetAccounts receivable are recorded at the invoiced amount and do not bear interest. The allowance for credit losses is the Company’s best estimate of the amount of expected credit losses in the Company’s existing accounts receivable, based on both specific and general reserves. The Company maintains general reserves on a collective basis by considering factors such as historical experience, creditworthiness, the age of the trade receivable balances, and current economic conditions. Account balances are charged off against the allowance after all means of collection have been exhausted and the potential for recovery is considered remote. The Company does not have any off-balance sheet credit exposure related to its customers. The activity in the allowance for credit losses as of the dates presented is as follows:June 30,2025December 31,2024(In thousands)Balance, beginning of year$8,627 $9,290 (Reductions) charges to costs and expenses(185)14,959 Deductions/write-offs(2,295)(15,622)Balance, end of period$6,147 $8,627 

14

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS(UNAUDITED)

Note 3. Net (Loss) Income Per Share 

Basic net (loss) income