Company: SDAWW
Filing Date: 2025-04-28
Form Type: 20-F
Source: 0001213900-25-036086
Chunk: 83

Company: SunCar Technology Group Inc.
Filing Date: 2025-04-28
Form: 20-F
Item: Item 4
Chunk 83
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 the systems of the insurance companies that we collaborate with. In
addition, our external insurance sales partners may contact our online client service personnel through our online insurance interface
or call them directly to get further help or information for potential insurance purchasers.

Our referral service providers,
external registered sales representatives and channel partners are primarily registered users of our online insurance interface and end
consumers only access our online insurance interface through our external insurance sales partners. For convenience of services, our channel
partners such as EV OEM may register multiple accounts for their employees and stores. These registered users utilized our online insurance
interface frequently and assisted end consumers to obtain over 35 million and over 27 million times insurance premium quotes through our
online insurance interface annually in 2024 and in 2023.

Set forth below is an illustrative
graph of the transaction process of our auto eInsurance business.

Our Auto Services Business Process

Our auto service solutions
include both regular, high frequency drop-in services as well as one-time, reserved services.

Drop-In Services

Our drop-in services consist
primarily of the services provided by car wash and beauty stores and maintenance services providers. Such auto service providers are primarily
connected through our multi-tenant Master Digital Platform. For convenient services, our auto service providers with multiple stores generally
register an individual account for each of their stores. As of December 31, 2024, our platform had more than 48,000 registered users,
which are primarily brick-and-mortar stores of our auto service providers of drop-in services (compared to 47,000 and 45,000 as of December
31, 2023 and 2022). Our platform generates for our enterprise customers lists of stores of auto service providers (out of all available
ones) suitable to their current needs and requirements. To access drop-in services, end consumers may elect to go to any store on the
list without making any reservations.

Set forth below is a summary
of our drop-in services:

  Automobile beauty services. Our automobile beauty services include car wash, waxing, refinishing, cleaning, polishing and paint repairing services.                               
  Maintenance services. Our maintenance services include oil change, oil filter change, tire maintenance, and other minor tune-up services.                                         
  Safety checkup services. Our safety checkup services include routine checkups of the engine, brake, panel, tires, meters, battery and other functioning parts of the automobile.  

Reservation Services

Some of our auto services
require reservation with either our