Company: BBD
Filing Date: 2025-03-31
Form Type: 20-F
Source: 0001292814-25-001244
Chunk: 339

Company: BANK BRADESCO
Filing Date: 2025-03-31
Form: 20-F
Item: Item 16
Chunk 339
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•Contingency Storage and Mainframe Capacity: manage, secure, and support data storage. Plan and
empower the Mainframe technology infrastructure. Promote the continuity of services and exercise the activation of technological infrastructure
environments provided that this requirement has been established by management Dependencies through their Business Continuity Plans;

•Data Center: manage, plan, hire and maintain the electrical, air-conditioning, automation and logical
cabling infrastructure of Banco Bradesco’s Data Centers, focusing on high availability and energy efficiency through the implementation
of technologies and best practices focused on sustainability;

•Network Engineering: provide connectivity to the business and Client areas ensuring availability
and resilience through technology evolution, automation and innovation;

•Telecommunications: provide and manage our Telecommunication services, such as data communication
links, lines and fixed and mobile telephony devices;

•Support Departments: support the hardware and software of workstations and access switches of departments
and related companies and mobile device software, email account management, Internet access and technology update of stations for the
entire Group;

•Contact Center: provide and maintain the infrastructure services of our call centers with quality,
availability and reliability, presenting results that meet the expectations of the business areas;

•Capital Market and International Units: act in the transformation of areas served by teams of International
Units and Capital Markets with agility, security and innovation, ensuring the availability of the supported environment and delivering
the desired value to clients and shareholders; and

•Unix Engineering Software, Projects and SAP: keep the software up to date, safe and resilient.
Ensure the maintenance and technical support of the Unix software, providing greater availability and reliability, supporting our business
needs, whether in on-site or cloud environments.

  239 – Form 20-F 2024 | Bradesco  

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