Company: GLXG
Filing Date: 2025-10-24
Form Type: 20-F
Source: 0001213900-25-102144
Chunk: 75

Company: Galaxy Payroll Group Ltd
Filing Date: 2025-10-24
Form: 20-F
Item: Item 4
Chunk 75
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 minimum charge per end-user per month. We issue a pricing schedule to our channel customers to confirm
the service fees to be charged when it is necessary to adjust our fees. As for our direct end-users, we may re-negotiate the service fees
before the end of the contract period or when it is necessary to adjust our fees. During the years ended June 30, 2025, 2024 and 2023,
we did not adjust our pricing schedule for our payroll outsourcing services with our customers.

Operational workflow for payroll outsourcing
services

Our operation process typically
involves three major phases, as follows:

Note: As of the date of this report, we
cooperated with in-country partners to provide payroll outsourcing services in the PRC where appropriate.

Engagement of services

Understanding of our customer

When a new customer (channel
customer or end-user) first approaches us, we will hold an initial meeting to understand its needs. During the meeting, we provide details
of our services and explain the local regulations in relation to our services in the relevant region.

For a channel customer, we
assist in closing the deal with the end-user. We have to understand the needs of our channel customer as well as that of the end-user.
During our communication process, we agree on our communication models with our channel customer which will be established to enable our
Group, our channel customer and our end-user to communicate effectively with each other during the process of providing our services.
During our communication process, we also identify the services that our channel customer and our end-user require us to provide and go
through a checklist of services that our Group can offer.

Formulation of service plans and negotiation
on service terms

After the initial meeting,
we provide a proposal to our customer including a detailed implementation plan, service terms and fee quote. A pricing schedule is also
agreed between our Group and our channel customer specifying the service fees to be charged based on the number of employees involved
and the scope of services procured. As for our end-user customer, a fee proposal will be provided. During the negotiation process, the
responsible person and communication points for different parties will also be confirmed. Revised proposals may be provided when necessary.

Background check against the customer and end-user

Upon completion of the negotiation
stage, we conduct background check against the channel customer and end-user through a subscribed database. We also conduct online search
on the background of the channel customer. As for an end-user, we