Company: SHG
Filing Date: 2025-04-23
Form Type: 20-F
Source: 0001193125-25-089950
Chunk: 87

Company: SHINHAN FINANCIAL GROUP CO LTD
Filing Date: 2025-04-23
Form: 20-F
Chunk 87
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 Prestige Brand Award by the Korea Economic Daily (awarded nine consecutive years), the Star Brand Award by Maekyung Media Group (awarded eight consecutive years) and National Brand Award by Chosun Ilbo (awarded seven consecutive years) in 2024.

We provide premier private banking services to meet the increasing demand from ultra-high-net-worth individuals. In December 2019, we launched the PIB Center, which integrates investment banking and private banking services. In 2022, we established a family office center aimed at managing family assets to ensure continuity across generations. Our offerings include exclusive membership services tailored for a select clientele, along with advisory services provided by specialized teams from Shinhan Bank and Shinhan Securities.

As of December 31, 2024, Shinhan Bank operated 25 private wealth management service centers nationwide, including 17 in Seoul, four in the Gyeonggi province and four in cities located in other regions in Korea. As of December 31, 2024, Shinhan Bank had approximately 22,010 private banking customers, who typically are required to have W500 million or more in deposits with Shinhan Bank to qualify for its private banking services.

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Corporate Banking Services Overview We provide corporate banking services, primarily through Shinhan Bank, to small- and medium-sizedenterprises, including enterprises known as SOHO (standing for “small office, home office”), which are small enterprises operated by individuals or households, and, to a lesser extent, to large corporations, including corporations that are affiliated with chaebols. We also lend to government-controlled enterprises. The following table sets forth the balances and percentage of our total loans (before allowance for credit losses on loans and deferred loan origination costs and fees) attributable to each category of our corporate lending business as of the dates indicated.

|                                              |     |                      As of December 31, |         |     |      |   |     |      |         |     |      |   |     |      |         |     |      |   |
|                                              |     |                                    2022 |         |     |      |   |     | 2023 |         |     |      |   |     | 2024 |         |     |      |   |
|                                              |     | -In billions of Won, except percentages |         |     |      |   |     |      |         |     |      |   |     |      |         |     |