Company: SDAWW
Filing Date: 2025-04-28
Form Type: 20-F
Source: 0001213900-25-036086
Chunk: 123

Company: SunCar Technology Group Inc.
Filing Date: 2025-04-28
Form: 20-F
Item: Item 5
Chunk 123
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previous year. These surpass the United States and the European Union in both size and growth.

Integrated auto service providers
refer to those who offer comprehensive, integrated auto services to customers through offline service channels such as 4S dealership,
repair & maintenance stores and other offline auto service providers.

B2B (Business-to-Business)
integrated auto service providers offer their products and services to business customers which primarily comprise of banks, airline companies,
insurance companies, telecom companies, online platforms such as online travel agencies and e-commerce platforms, and other corporates
who have such needs. B2C (Business-to-Customer) integrated auto service providers offer their products and services directly to the consumers
(or called end users). A few online professional auto service platforms are emerging, where consumers can directly purchase relevant services
and enjoy services in particular offline automobile service stores.

Butler service mode mainly
targets particular business customers such as banks, insurance companies, airline companies and telecom companies, among others, who tend
to adopt centralized procurement through a bidding. The winner of the bidding supply integrated services to these business customers in
the form of an auto service package. Banks, insurance companies, airline companies and telecom companies generally distribute such services
as a reward to their VIP customers or high-level members and the latter can enjoy relevant services by redeeming their reward points.

Order push mode, in which
each type of auto service is designed to be a standardized product and are sold by an intermediate institution, which are primarily online
platforms, especially e-commerce platforms. They tend to offer such standardized products on their platform and when consumers order relevant
services, they procure it accordingly from integrated auto service providers.

Future Trends of the B2B Integrated Auto Service
Market in China

Increasing Demand for
Integrated Auto Service

Driven primarily by the steadily
growing number of vehicles in use, particularly the EVs, the expanding demand for various value-added service such as designated driving,
and the convenience resulting from the all-round service solutions provided, the demand for integrated auto service is expected to enjoy
a sustained growth in the long run.

More Standardized Service
Delivery Procedures and Products

In order to better manage
their extensive service networks, a few leading players have designed a series of service standards and continuously improve their service
delivery procedures by enhancing the standardization of their products and services. Going forward, this will be a key development focus
for the integrated auto service providers who aim to rapidly expand service networks without sacrificing the quality of the services delivered
by their offline