Company: GLXG
Filing Date: 2025-10-24
Form Type: 20-F
Source: 0001213900-25-102144
Chunk: 85

Company: Galaxy Payroll Group Ltd
Filing Date: 2025-10-24
Form: 20-F
Item: Item 4
Chunk 85
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 end-user customers approach our channel customers for payroll outsourcing services and/or
employment services, our channel customers may invite our Group to participate in the negotiation process and to provide details of the
services to the potential end-user. As such, we assist our channel customers in securing the engagements with end-users. We also promote
our corporate profile and services through participating in marketing events, such as human resources forum, and through the internet,
which connects our Group with potential customers. During the years ended June 30, 2025, 2024 and 2023, there were customers approaching
our Group through the internet after reviewing our profile on our website.

Our management team constantly
keeps contact with our customers and end-users through emails, telephone calls and physical meetings. During the years ended June 30,
2025, 2024 and 2023, the management team also participated in events to gain exposure to potential new customers. We fully appreciate
the maintenance of long-term business relationships and place great emphasis on customer satisfaction. We believe our long-term trusted
relationship with our customers helps us build strong reputation in the industry. We intend to use the proceeds from the Listing to develop
market capability and conduct more marketing campaigns to promote our payroll outsourcing services and employment services to direct end-users.
For further details on our marketing plans, please refer to “ Business strategies” above in this section.

SEASONALITY

It is normal for companies/organizations
to review their human resources strategies shortly after their respective year-ends. Our Directors consider that the demands for our payroll
outsourcing services and employment services are generally not subject to seasonality.

CUSTOMERS

Our customers are mainly
categorized as (i) channels which are global human resources service providers engaged by companies/organizations to handle payroll and
employment-related matters for their branch offices in different regions; and (ii) end-users which are mainly multinational companies/organizations
that outsource their payroll or employment functions to us directly. During the years ended June 30, 2025, 2024 and 2023, end-users of
our services included mainly multinational companies/organizations engaging in a wide variety of industries. For payroll outsourcing services,
a majority of our end-users during the years ended June 30, 2025, 2024 and 2023 engaged in the retail and trading, industrial, IT, financial
and professional services industries. For employment services, a majority of our end-users during the years ended June 30, 2025,