Company: LPSN
Filing Date: 2025-05-22
Form Type: DEF 14A
Source: 0001102993-25-000068
Chunk: 48

Company: LIVEPERSON INC
Filing Date: 2025-05-22
Form: DEF 14A
Chunk 48
---
     |                                -55 |     | —                   |
| 2024 B2B Free Cash Flow(3)               |     | 40%       |     | (6) / 2 / 10                                        |     |                                  3 |     | 100%                |

(1) “2024 B2B Recurring Monthly Revenue” means aggregate 2024 Fiscal Year monthly recurring software revenue and recurring professional services revenue.

(2) “2024 B2B New Annual Recurring Revenue” means annual new recurring software revenue and annual new recurring professional services revenue, net of churn, in the 2024 Fiscal Year.

(3) “2024 B2B Free Cash Flow” means Adjusted EBITDA less capitalized software and other capital purchases in the 2024 Fiscal Year. “Adjusted EBITDA” means net (loss) income, before provision for (benefit from) income taxes, interest income (expense), net, other income (expense), net, depreciation and amortization, stock-based compensation, restructuring costs, transaction-based acquisition costs, contingent earn-out adjustments and other non-cash charges.

The Compensation Committee did not revise any NEO bonus amounts based on individual performance or performance measured against any strategic objectives, and, therefore, the annual bonus amounts for those bonus-eligible NEOs reflect the Company’s performance against the metrics described above and the final determined

#### PROXY STATEMENT38
Executive Compensation

aggregate bonus pool. The table below sets forth the target bonus and earned bonus for each NEO for 2024, which were paid in cash:

| NEO                 |     | Earned Bonus ($) |     | Earned Bonus (as a % of Target) |
| John Sabino         |     |          165,000 |     | 30%                             |
| John D. Collins     |     |           97,125 |     | 30%                             |
| Monica L. Greenberg |     |           67,500 |     | 30%                             |

#### Equity-Based Awards
Equity-based awards are an important element for aligning the long-term financial interests of our NEOs and our stockholders. The Compensation Committee may grant equity-based awards under the Company’s 2019 Stock Incentive Plan (or the Company’s Amended and Restated Inducement Plan, in the case of new-hire awards) in the form of stock options, stock appreciation rights, restricted stock, restricted stock units, performance shares and other equity-based awards.

For