Company: LBTYK
Filing Date: 2025-02-18
Form Type: 10-K
Source: 0001570585-25-000021
Chunk: 297

Company: Liberty Global Ltd.
Filing Date: 2025-02-18
Form: 10-K
Item: Item 7
Chunk 297
---
.

Our other operating expenses (exclusive of share-based compensation expense) decreased $10.9 million or 1.4% during 2024, as compared to 2023. On an organic basis, our other operating expenses decreased $12.9 million or 1.7%. This decrease includes the following factors:

•A decrease in core network and information technology-related costs of $15.6 million or 8.3%, primarily due to the net effect of (i) lower network maintenance and outsourced data center costs, (ii) higher information technology-related costs and (iii) lower leased bandwidth costs at Telenet;

•A decrease in business service costs of $13.6 million or 13.6%, primarily due to lower energy costs at Telenet;

•An increase in outsourced labor costs of $11.5 million or 12.0%, primarily associated with customer-facing activities at Telenet;

•A $11.2 million increase in costs at Telenet associated with the one-time benefit during the second quarter of 2023 from expected settlements of certain operational contingencies;

•A decrease in personnel costs of $9.8 million or 4.4%, primarily due to (i) lower average costs per employee, as an overall decrease was only partially offset by an increase at Telenet, and (ii) lower staffing levels; and

•A decrease in customer service costs of $8.7 million or 12.2%, primarily related to lower call center costs at Telenet.

II-14

SG&A expenses

SG&A expenses include human resources, information technology, general services, management, finance, legal, external sales and marketing costs, share-based compensation and other general expenses. We do not include share-based compensation in the following discussion and analysis of the SG&A expenses of our consolidated reportable segments as share-based compensation expense is not included in the performance measures of our consolidated reportable segments. Share-based compensation expense is separately discussed further below. 

The details of our SG&A expenses are as follows: 

 Year ended December 31,Increase (decrease)Organic increase (decrease) 20242023$%$% in millions, except percentagesTelenet$512.2 $472.1 $40.1 8.5 $40.3 8.5 VM Ireland61.9 62.3 (0.4)(0.6)(0.3)(0.5