Company: VEEAW
Filing Date: 2025-04-15
Form Type: 10-K
Source: 0001213900-25-032215
Chunk: 237

Company: VEEA INC.
Filing Date: 2025-04-15
Form: 10-K
Item: Item 1A
Chunk 237
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 customers’ environments and their
upgrading to the latest versions of its platforms and participating in its centralized platform management and services.

In
addition, Veea’s ability to provide effective services is largely dependent on our ability to attract, train, and retain qualified
personnel with experience in supporting customers on platforms such as Veea’s platforms. The number of Veea’s customers has
grown significantly, and that growth has and may continue to put additional pressure on its services teams. Veea may be unable to respond
quickly enough to accommodate short-term increases in customer demand for its support and maintenance services. Veea also may be unable
to modify the future scope and delivery of its support and maintenance services to compete with changes in the services provided by its
competitors. Increased customer demand for support, without corresponding revenue, could increase costs and negatively affect Veea’s
business and results of operations. In addition, as Veea continues to grow its operations and expand outside of the United States, Veea
needs to be able to provide efficient services that meet its customers’ needs globally at scale, and its services teams may face
additional challenges, including those associated with operating the platforms and delivering support, training, and documentation in
languages other than English and providing services across expanded time-zones. If Veea is unable to provide efficient support and maintenance
services globally at scale, its ability to grow its operations may be harmed, and Veea may need to hire additional services personnel,
which could negatively impact its business, financial condition, and results of operations.

Veea’s
customers typically need training in the proper use of and the variety of benefits that can be derived from its platforms to maximize
the potential of its platforms. If Veea does not effectively deploy, update, or upgrade its platforms, succeed in helping its customers
quickly resolve post-deployment issues, and provide effective ongoing services, Veea’s ability to sell additional products and
services to existing customers could be adversely affected, Veea may face negative publicity, and its reputation with potential customers
could be damaged. Many enterprise and government customers require higher levels of service than smaller customers. If Veea fails to
meet the requirements of the larger customers, it may be more difficult to execute on its strategy to increase its penetration with larger
customers. As a result, Veea’s failure to maintain high quality services may have a material adverse effect on its business, financial
condition, results of operations, and growth prospects.

23

Real
or perceived errors,