Company: GDOT
Filing Date: 2025-05-12
Form Type: 10-Q
Source: 0001386278-25-000034
Chunk: 85

Company: GREEN DOT CORP
Filing Date: 2025-05-12
Form: 10-Q
Item: Part I, Item 1
Chunk 85
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 $(47,051)$90,559 Three Months Ended March 31, 2024Consumer ServicesB2B ServicesMoney Movement ServicesCorporate and OtherTotal(In thousands)Total segment revenues$100,612 $241,200 $103,150 $2,461 $447,423 Segment expenses (1)Sales and marketing expenses  (2)32,757 3,326 24,871 — 60,954 Processing expenses  (3)9,214 177,242 467 — 186,923 Transaction losses and fraud management  (4)21,581 32,423 7,868 — 61,872 Customer support and related expenses  (5)3,801 9,926 1,355 — 15,082 Compensation and benefits expenses  (6)— — — 34,416 34,416 Other segment items (7)— — 2,742 26,202 28,944 Total segment expenses67,353 222,917 37,303 60,618 388,191 Segment profit$33,259 $18,283 $65,847 $(58,157)$59,232 

22

Table of ContentsGREEN DOT CORPORATIONNOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

Note 19—Segment Information (continued)  (1)The significant expense categories and amounts align with the segment-level information that is regularly provided to the CODM.(2)Sales and marketing expenses consists primarily of the commissions we pay to our retail distributors, brokers and partners, advertising and marketing expenses, and the costs of manufacturing and distributing card packages, placards and promotional materials to our retail distributors and partners, and personalized debit cards who have activated their cards.(3)Processing expenses consist primarily of the fees charged to us by the payment networks, which processes transactions for us, any third-party card processors that maintain the records of our customers' accounts and process transaction authorizations and postings, and any third-party banks that issue or process our accounts.(4)Transaction losses and fraud management consist primarily of losses from customer disputed transactions, unrecovered customer purchase transaction overdraft and fraud, and other losses on portfolios in our Money Movement Services segment. Fraud management consists of third-party contractors and support costs to manage risk operations.(5)Customer support and related expenses consist of third-party contractors hired to conduct call center operations and handle