Company: CFG-PE
Filing Date: 2025-03-10
Form Type: DEF 14A
Source: 0000759944-25-000044
Chunk: 2

Company: CITIZENS FINANCIAL GROUP INC/RI
Filing Date: 2025-03-10
Form: DEF 14A
Chunk 2
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 perspectives and any concerns regarding our executive compensation program. The Company reached out to shareholders holding more than 80% of our outstanding shares of common stock with invitations to engage, and ultimately held meetings with shareholders holding approximately 58% of our outstanding shares. During these meetings, we heard that shareholders would like us to incorporate additional structure around the determination of executive compensation and to explain in greater detail our compensation decisions.

In 2024, we acted in response to this feedback. We made changes to our process for determining pay for our named executive officers and enhanced our disclosures. You can find detailed information regarding all of the actions we took in the "Compensation Matters—Compensation Discussion and Analysis" section of this proxy statement.

### Management succession planning
The Board and Compensation and HR Committee have always been keenly focused on management succession planning, with an eye toward ensuring smooth transitions which minimize potential disruption to the execution of our long-term plan. Talent management and succession are discussed regularly at the Board level, including CEO succession plans which consider various potential circumstances and timelines. During 2024, the Compensation and HR Committee and the Board approved Leadership Succession Awards (“LSAs”) to selec t executive officers identified as CEO successor candidates. Although Mr. Van Saun has no plans to retire at this time, the Compensation and HR Committee determined that these awards were necessary to ensure leadership continuity and to protect the long-term interests of shareholders. Additional information about the management succession planning process and the LSAs can be found in the "Corporate Governance Matters—Board Oversight Responsibilities—Management Succession Planning" and "Compensation Matters—Compensation Discussion and Analysis" sections of this proxy statement, respectively.

#### Your support is important to us
In this proxy statement, we share essential information about your Board’s role in shaping Citizens’ Credo, values, governance, and strategy. Whether or not you can attend the Annual Meeting, we welcome your interest in Citizens and, on behalf of the Board, I thank you for your continued support.

#### 22025 Proxy Statement

#### Notice of Annual Meeting of Shareholders
| Matters to be Voted On                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |     | Date and TimeApril 24, 2025 at 9:00 a.m. Eastern Time                                                                                           
 LocationOne Citizens Plaza, Providence, Rhode Island 02903                                                                                      
 Record DateFebruary 28, 2025. Shareholders of record as of this date are entitled to notice of, and to vote at, the Annual Meeting.             |
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