Company: RTNTF
Filing Date: 2025-02-20
Form Type: 20-F
Source: 0001628280-25-006642
Chunk: 199

Company: RIO TINTO LTD
Filing Date: 2025-02-20
Form: 20-F
Chunk 199
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 sessions when assessing our portfolio positions. – The Board’s engagement in CSO roundtables and some investor events provides a sounding board as we implement our strategy, respond to requisitioned resolutions and develop our reporting.

Customers The needs of our customers are central to our operational decision-making. How our Board engages – In December 2024, Jakob Stausholm, Kaisa Hietala and Dean Dalla Valle met with several of our customers in Montreal as part of our Stakeholder Sessions. The roundtable enabled discussion of the critical challenges facing Canada’s supply chains, including the impact of climate change, extreme weather events and geopolitical developments. – Our Commercial team connects with customers through direct engagements and via business and industry forums. In addition, we periodically seek their feedback and gather insights through our customer survey. The results of our customer survey conducted in 2024 have been shared with the Board. – Decarbonisation of the value chain is one of our customers’ biggest challenges. We partner to find innovative solutions to help produce sustainable products that support their net zero ambitions. What was important in 2024 – Product quality – Product delivery management – Innovation for decarbonisation solutions – Strategic partnerships – Access to ESG traceability data – Supply security – Responsible sourcing and supply How the Board has taken account of these interests – The Board receives updates on the key priorities for Commercial, its role in supporting the Group strategy, and our market development and customer engagement initiatives.

Suppliers Our suppliers are critical to our ability to run efficient and safe global operations. How our Board engages – In December 2024, Peter Cunningham, Sharon Thorne and Simon Henry met with several of our suppliers in Montreal as part of our Stakeholder Sessions. The roundtable explored anticipated challenges and innovations in sustainable supply amid intensifying competition and electrification trends. The session also enabled discussion of the evolving role of Canadian suppliers in meeting the rising global demand for critical minerals. – Similar to our customers, we periodically seek comparative feedback from our suppliers through a survey. The results of our supplier survey conducted in 2024 have been shared with the Board. – We partner with suppliers to co-develop technologies and applications, such as collaborating with Caterpillar and Komatsu on the testing of large battery-electric haul truck technology in the Pilbara to accelerate its potential future use. What was important in 2024 – Payment terms and processes – Partnership and collaboration – Contract terms and conditions – Sustainability and ethical practices – Efficiency and simplification – Support and engagement – Innovations and improvement How the Board has