Company: BPOPM
Filing Date: 2025-03-03
Form Type: 10-K
Source: 0001193125-25-043848
Chunk: 40

Company: POPULAR, INC.
Filing Date: 2025-03-03
Form: 10-K
Item: Item 1A
Chunk 40
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 more
sophisticated and
increasing in
volume, as
well as 
attackers
that
respond
rapidly
to
changes
in
defensive
countermeasures. The
most
significant
cyber-attack
risks
that
we
or
our 

  27 
critical service providers may face include, but are not limited to, e-fraud,
denial-of-service (DDoS), ransomware, computer intrusion 
and
the
exploitation
of
software
zero-day
vulnerabilities
that
might
result
in
disruption
of
services,
in
the
exposure
or
loss
of 
customer or proprietary data, and
significant financial loss. Loss from
e-fraud occurs when cybercriminals compromise our systems 
or the
systems of
our customers
and extract
funds from
customer’s credit
cards or
bank accounts,
including through
brute force, 
password spraying and
credential stuffing attacks
directed at gaining
unauthorized access to
individual accounts. Denial-of-service 
attacks intentionally
disrupt the
ability of
legitimate users,
including customers
and employees,
to access
networks, websites
and 
online resources. Computer intrusion attempts,
either direct or through social
engineering (pretext calls), supply chain
compromise, 
email,
text
or
voice
messages,
including
using
brand
impersonation
(regularly
referred
to
as
phishing,
vishing,
smishing
and 
quishing), have
resulted in
and may
continue to
result in
the compromise
of sensitive
customer data,
such as
account numbers, 
credit
cards
and
social
security
numbers,
and
could
present
significant
reputational,
legal
and
regulatory
costs
to
Popular
if 
successful.
Our
customer-facing
platforms
are
also
routinely
attacked
by
threat
actors
aiming
to
gain
unauthorized
access
to
our 
clients’
accounts.
Although
we
have
implemented
defensive
measures
designed
to
protect
against
such
attacks,
there
is
no 
assurance that
these
defensive measures
will keep
pace with
threats that
are continuous
and
growing in