Company: GLXG
Filing Date: 2025-10-24
Form Type: 20-F
Source: 0001213900-25-102144
Chunk: 94

Company: Galaxy Payroll Group Ltd
Filing Date: 2025-10-24
Form: 20-F
Item: Item 4
Chunk 94
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 by our experienced team of client account managers.  

For details of our Group’s
competitive strengths, please refer to “ Competitive strengths” in this section.

QUALITY CONTROL

As a payroll outsourcing
service provider and employment service provider, the ability to maintain the quality and accuracy of our services is crucial to our long
term growth. Emphasis is therefore placed on monitoring service quality and staff training. Our division managers are responsible for
the day-to-day monitoring of work quality, progress of our client account managers and manage and train staff on delivery of services.

Our Directors confirmed that,
during the years ended June 30, 2025, 2024 and 2023, there were no material complaints made against us by our customers and end-users.

RISK MANAGEMENT AND INTERNAL CONTROL

Key risks relating to our
business are set out in “ Risk Factors” in this report. The following sets out the key measures adopted by us under our risk
management and internal control system for managing the more particular operational and financial risks relating to our business operation.

Data security

We handle a substantial amount
of personal data related to individual employees and our end-users and customers in our business operation. These information contain
personal data and are valuable to our business operation. Therefore, we have implemented internal control measures to safeguard the security
and confidentiality of the information of our customers, end- users and their employees as follows:

  (a)      Data usage and classification: We classify data into three categories: public, internal and restricted. Public data are generally open to the public; internal data are for official use only; an...  

  (b)      Private personal data handling: When handling personal data, we observe the Personal Data (Privacy) Ordinance. All personal data are classified as restricted.  

  (c)      Computer usage: Our employees are prohibited from connecting to our Group’s network their private computers and equipment without the prior consent from our management team. They are not allowe...  

  (d)      Data backup: We maintain backup copies for all critical operational data to enable reconstruction should the data be inadvertently destroyed or lost. Access to backup media is restricted to aut...  

Anti-money laundering

Due to the business nature
of the provision of payroll outsourcing services and employment services, our Group may become vulnerable to money laundering. Therefore,
we have adopted policies, procedures and internal controls to prevent, detect and cause the reporting to appropriate authorities of any
known or suspected money laundering, other criminal activity or suspicious transactions. Under our policy