Company: CFG-PE
Filing Date: 2025-02-24
Form Type: 424B2
Source: 0001193125-25-032848
Chunk: 78

Company: CITIZENS FINANCIAL GROUP INC/RI
Filing Date: 2025-02-24
Form: 424B2
Chunk 78
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 our funding costs and net interest 
 margin;                                                                                                      |

| • |     | Our ability to execute on our strategic business initiatives and achieve our financial performance goals across 
 our Consumer and Commercial businesses, including our Private Bank;                                             |

| • |     | The effects of geopolitical instability, including the wars in Ukraine and the Middle East, on economic and                                                            
 market conditions, inflationary pressures and the interest rate environment, commodity price and foreign exchange rate volatility, and heightened cybersecurity risks; |

| • |     | Our ability to comply with heightened supervisory requirements and expectations as well as new or amended 
 regulations;                                                                                              |

| • |     | Liabilities and business restrictions resulting from litigation and regulatory investigations; |

| • |     | The effect of changes in interest rates on our net interest income, net interest margin and our mortgage 
 originations, mortgage servicing rights and mortgages held for sale;                                     |

| • |     | Changes in interest rates and market liquidity, as well as the magnitude of such changes, which may reduce                                           
 interest margins, impact funding sources and affect the ability to originate and distribute financial products in the primary and secondary markets; |

| • |     | Financial services reform and other current, pending or future legislation or regulation that could have a 
 negative effect on our revenue and businesses;                                                             |

| • |     | Environmental risks, such as physical or transition risks associated with climate change, and social and 
 governance risks, that could adversely affect our reputation, operations, business, and customers;       |

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| • |     | A failure in or breach of our compliance with laws, as well as operational or security systems or infrastructure, 
 or those of our third-party vendors or other service providers, including as a result of cyber-attacks; and       |

| • |     | Management’s ability to identify and manage these and other risks. |

Although we believe the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, level of activity, performance or achievements. Moreover, neither we nor any other person assumes responsibility for the accuracy and completeness of any of these forward-looking statements. We undertake no obligation to update any of these forward-looking statements after the date of this prospectus to conform our prior statements to actual results or revised expectations, except as required by law. More information about factors that could cause actual results to differ materially from those described in the forward-looking statements can be found under “Risk Factors” in our Annual Report on Form 10-Kfor the fiscal year ended December