Company: CFG-PE
Filing Date: 2025-07-23
Form Type: 424B2
Source: 0001193125-25-163534
Chunk: 62

Company: CITIZENS FINANCIAL GROUP INC/RI
Filing Date: 2025-07-23
Form: 424B2
Chunk 62
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 establishing your entitlement to the lower treaty rate in accordance with U.S. Treasury Department 
 regulations.                                                                                                                                                                                                                                     |

If you are eligible for a reduced rate of U.S. withholding tax under a tax treaty, you may obtain a refund of any amounts withheld in excess of that rate by filing a refund claim with the Internal Revenue Service. If dividends paid to you are “effectively connected” with your conduct of a trade or business within the United States, and, if required by a tax treaty, the dividends are attributable to a permanent establishment that you maintain in the United States, the applicable withholding agent generally is not required to withhold tax from the dividends, provided that you have furnished to the applicable withholding agent a valid Internal Revenue Service Form W-8ECIor an acceptable substitute form upon which you certify, under penalties of perjury, that:

| • |     | you are (or, in the case of a non-U.S. holder that is an estate or trust,                      
 such forms certifying that each beneficiary of the estate or trust is) not a U. S. person; and |

| • |     | the dividends are effectively connected with your conduct of a trade or business within the United States and are 
 includible in your gross income.                                                                                  |

“Effectively connected” dividends are taxed to non-U.S.holders on a net income basis at rates applicable to U.S. citizens, resident aliens and domestic U.S. corporations. S-37

If you are a corporate non-U.S.holder, “effectively connected” dividends that you receive may, under certain circumstances, be subject to an additional “branch profits tax” at a 30% rate or at a lower rate if you are eligible for the benefits of an income tax treaty that provides for a lower rate. Gain on Disposition or Redemption of the Series I Preferred Stock If you are a non-U.S.holder, you generally will not be subject to U.S. federal income tax on gain that you recognize on a disposition (including a redemption that is treated as a disposition) of the Series I Preferred Stock unless:

| • |     | the gain is “effectively connected” with your conduct of a trade or business in the United States, and                                                                                                                         
 the gain is attributable to a permanent establishment that you maintain in the United States, if that is required by an applicable income tax treaty as a condition for subjecting you to U.S. taxation on a net income basis; |

| • |     | you are an individual, you are