Company: CPSS
Filing Date: 2025-03-12
Form Type: 10-K
Source: 0001683168-25-001548
Chunk: 28

Company: CONSUMER PORTFOLIO SERVICES, INC.
Filing Date: 2025-03-12
Form: 10-K
Item: Item 1
Chunk 28
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 participants are regularly named as defendants in
litigation involving alleged violations of federal and state laws and regulations and consumer law torts, including fraud. Many of these
actions involve alleged violations of consumer protection laws. A significant judgment against us or within the industry in connection
with any such litigation could have a material adverse effect on our financial condition, results of operations or liquidity.

Human Capital

We rely on our employees for
everything we do. To make our business work, we seek to supply employees with the tools and knowledge they need to succeed. In addition
to new hire training, we provide mentor programs and management workshops. We offer an education costs assistance program to help with
college tuition and costs incurred to obtain job related certifications and licenses.

 15 

Workforce Allocation and
Diversity We had 933 employees as of December 31, 2024. Our employee population was 67% female, and 71% self-identified as ethnically
diverse (defined as all EEOC classifications other than white). Broken out by function, our human capital was allocated thus: 14 were
senior management personnel; 552 were servicing personnel; 195 were automobile contract origination personnel; 122 were sales personnel;
50 were various administrative personnel including human resources, legal, accounting and systems.

Compensation and benefits
We offer a total rewards package, which includes competitive compensation, incentives, and comprehensive benefits that will attract, retain,
and motivate talent within our organization. Our compensation and benefits package includes competitive pay, healthcare, mental health,
retirement benefits, as well as paid time off and holidays, disability benefits, and volunteer time off, along with other benefits and
employee resources. We offer performance pay to help enhance career development.

Employee Engagement
Our means of evaluating our human capital resources include, on an individual basis, annual performance reviews and annual meetings with
senior management on or close to the employee’s anniversary date.  Most departments meet one-on-one with employees monthly
to discuss performance, suggestions, and concerns. On an aggregate basis, we distribute new hire surveys and host department round table
meetings. The feedback from the meetings and survey results are reviewed by senior management and used to assist in reviewing our human
capital strategies, programs, and practices. Our COO holds town hall meetings to provide company-wide updates and conduct open Q&A
for all employees. We foster collaboration through charity committees which plan events to raise funds and/or provide resources to various
501(c)(3) organizations