Company: BCDRF
Filing Date: 2025-02-28
Form Type: 20-F
Source: 0000891478-25-000054
Chunk: 125

Company: Banco Santander, S.A.
Filing Date: 2025-02-28
Form: 20-F
Chunk 125
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 local communities |
| As part of our due diligence under the EP, we assess and ensure that projects identify and manage environmental and social risks and impacts correctly and that they maintain a sound relationship with local communities according to international standards. 
 We pay special attention to, and ensure the correct management of, these situations as potential impacts of projects on communities:                                                                                                                            
 •Involuntary resettlement/displacement (physical or economic) of people.                                                                                                                                                                                        
 •Risks to the health and safety of neighbouring communities.                                                                                                                                                                                                    
 •Impacts on indigenous communities. In these cases, the project must obtain free, prior and informed consent (FPIC) under IFC Performance Standard 7.                                                                                                           |     |                                             |

iii. Management of principal adverse impacts (PAIS) Asset management activities could generate non-intentional adverse impacts on society and the environment. Banco Santander and its asset management businesses disclose and manage the potential adverse impacts derived from the management of its portfolios, through the measurement of representative KPI of the main sustainability factors as detailed in the PAIS procedure document from SAM. When an adverse impact is detected, several aspects are assessed towards establishing mitigating mechanisms. Among others, we consider: impact severity, frequency, success rate of dialogue initiatives and level of exposure. 3.2.4 Community Support This section outlines how we manage the following IRO:

| I+ |     | Contribution to education, employability and entrepreneurship, as well as to community development through support programmes. |

i. Our approach We support the communities where we operate by helping them address their social needs. Santander's community support focuses on higher education, employability and entrepreneurship, complemented with the support on financial education and to vulnerable people. Moreover, we have a strong track record in supporting cultural and other social initiatives.

We make donations and other contributions to projects and initiatives either autonomously or in cooperation with other non-profit organizations and entities that share similar aims. Santander has a sensitive issues policy, integrating the activity of donations, as well as a Guide on Community Support and People Helped, inspired by the Business for Societal impact (B4SI) standards. This Guide sets out the methodology for quantifying the contributions that both the parent company and our subsidiaries make. We also have a humanitarian crisis guide that outlines Santander’s response to events or disasters with a social impact. ii. Support for higher education, employability and entrepreneurship

| 103.8                    |     |                                  2.2 |     |                                                         1,