Company: EJH
Filing Date: 2025-10-30
Form Type: 20-F
Source: 0001213900-25-104179
Chunk: 23

Company: E-Home Household Service Holdings Ltd
Filing Date: 2025-10-30
Form: 20-F
Item: Item 3
Chunk 23
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, know-how, and key professionals and staff members. Our senior management has entered
into employment agreements and confidentiality and non-competition agreements with us. However, if any dispute arises between our officers
and us, we may have to incur substantial costs and expenses in order to enforce such agreements in China, or we may be unable to enforce
them at all.

In addition, while we formulate the overall business
strategy at our headquarters, we also give latitude to our subsidiaries to manage the daily operations. We cannot assure you that communications
between the senior management team and the local management teams will always be effective, or that the executions at the local levels
will always have the results that the senior management team expects.

Non-payment by our end customers or service
providers could adversely affect our revenues and profitability if we experience difficulties in collecting our receivables.

As a provider of home appliance services, senior
care services, and housekeeping services, we depend upon the services provided by service providers to end customers and the collection
of receivables from these customers. When our end customers place orders online for services, they pay either a required visit fee or
the estimated full amount of service fee through third-party payment platforms, such as WeChat Pay and Alipay. After the service is rendered,
our service provider will facilitate the collection of any unpaid balance of the service fee from the end customer. Our customers are
normally asked to pay such a balance through WeChat Pay or Alipay to our accounts so that we receive the payments immediately. If the
customer does not have a WeChat or Alipay account, our service providers will accept cash payments from them. The service providers will
then have thirty days to wire the payments to the bank accounts designated by us according to the agreement that we entered into with
them. If the end customer refuses to pay, we will communicate directly with the end customer. Depending on the reasons for non-payment,
we may either request the service provider to fix the service problems or request the end customer to pay. If the end user continues to
fail to pay after a satisfactory service is provided and the service provider is unable to collect payment from the end customer, the
service provider has no obligation to pay us, nor are we obligated to pay the service provider. We are also at risk in the event that
the service provider collects cash from the end customers and does not remit it to us. We will treat the failure of payment by the end
customer as a bad debt. While we have not