Company: EJH
Filing Date: 2025-10-30
Form Type: 20-F
Source: 0001213900-25-104179
Chunk: 24

Company: E-Home Household Service Holdings Ltd
Filing Date: 2025-10-30
Form: 20-F
Item: Item 3
Chunk 24
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 experienced collection problems from end customers or service providers in the past, we may
incur significant write-offs if a significant number of our end customers fail to pay their outstanding balances or our service providers
fail to remit the cash to us, which could adversely affect our revenues and profitability.

Any change, disruption, or discontinuity
in the features and functions of our online platform, including our failure to enhance and upgrade when needed, can be disruptive and
may negatively impact our revenue.

Defects or disruptions in our hosted software,
including our website or WeChat platform, could result in service disruptions for our customers. Our network performance and service levels
could be disrupted by numerous events, including natural disasters and power losses. We might inadvertently operate or misuse the system
in ways that could cause a service disruption for some or all of our customers. We might have insufficient redundancy or server capacity
to address any such disruption, which could result in interruptions in our services or degradation of our service levels. Our customers
might use our hosted software in ways that cause a service disruption for other customers. These defects or disruptions could undermine
confidence in our services and cause us to lose customers or make it more difficult to attract new ones, either of which could have a
material adverse effect on our results of operations and cash flow.

In addition, as we continue to increase the number
of customers and users on our platform, we will need to increase the capacity of our infrastructure. If we do not increase our capacity
in a timely manner, customers could experience interruptions or delays in access to our online platform, and we may not be able to retain
or attract customers. Any damage to, or failure of, our online platform could result in interruptions in service. Interruptions in our
service may reduce our revenue, cause us to issue refunds, subject us to claims and litigation, cause our customers to terminate their
services, and adversely affect our ability to attract new customers. Our business will also be harmed if our customers and potential customers
believe our platform is unreliable.

Our operations depend on the performance
of the internet infrastructure and fixed telecommunications networks in China.

Almost all access to the internet in China is
maintained through state-owned telecommunication operators under the administrative control and regulatory supervision of the Ministry
of Industry and Information Technology. We primarily rely on a limited number of telecommunication service providers to provide us with
data communications capacity through local telecommunications lines and internet data centers to host our servers. We may have limited
access to alternative networks