Company: BLND
Filing Date: 2025-08-07
Form Type: 10-Q
Source: 0001855747-25-000069
Chunk: 208

Company: Blend Labs, Inc.
Filing Date: 2025-08-07
Form: 10-Q
Item: Part I, Item 4
Chunk 208
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 user experience of our platform;

•changes to our platform;

•a failure to provide a range of options sought by customers or consumers;

•our ability to effectively manage and resolve customer and consumer complaints;

•fraudulent, illegal, negligent, reckless, or otherwise inappropriate behavior by users or third parties;

•actual or perceived disruptions to, failures of, or defects, bugs, vulnerabilities, or errors in our platform or similar incidents, such as privacy or security breaches or other security incidents, site outages, payment disruptions, or other incidents that impact or may be perceived to impact the reliability of our services, including services provided by third parties we rely on;

•litigation over, or investigations by regulators into, our platform;

•customers’ or consumers’ lack of awareness of, or compliance with, our policies;

•a failure to comply with legal, tax, privacy, data protection, information security, or regulatory requirements;

•changes to our practices with respect to collection and use of customer and consumer data;

•a failure to enforce our policies in a manner that users perceive as effective, fair, and transparent;

•a failure to operate our business in a way that is consistent with our values and mission;

•inadequate or unsatisfactory support experiences for our customers;

•perceptions about our liquidity or financial strength;

•illegal or otherwise inappropriate behavior by our management team or other employees or contractors; or

•a failure to register and prevent misappropriation of our trademarks.

If we do not successfully develop, protect, and enhance our reputation and brand, our business, financial condition, and results of operations could be adversely affected. 

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If we fail to manage our operations effectively, our reputation, business, and financial condition could be adversely affected. 

In the past, we have experienced periods of rapid growth in our customers, operations and employee headcount, and we expect to experience growth in the future. Our growth has placed, and may continue to place, substantial demands on management and our operational and financial infrastructure. However, we have undertaken several restructuring actions to better align our financial model and our business, and we may need to take additional restructuring actions in the future to align our business with the market. Steps we take to manage our business operations, including reductions in operating expense and restructurings may adversely impact our business. Steps we take to manage our business operations and future growth may adversely affect our reputation and brand, our ability to recruit, retain and motivate highly skilled personnel.

We have made, and intend to continue to