Company: BBVXF
Filing Date: 2025-09-09
Form Type: 424B3
Source: 0001193125-25-198517
Chunk: 441

Company: BANCO BILBAO VIZCAYA ARGENTARIA, S.A.
Filing Date: 2025-09-09
Form: 424B3
Chunk 441
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 | In the area of customer service, responding to customers’ claims and complaints in a timely manner, in                                                                                                                                           
 accordance with transparency criteria and supervisor’s best practice, as well as detecting recurrent, systemic or potential problems of the Institution, promoting the adoption of corrective measures in that regard, and following up on their 
 resolution.                                                                                                                                                                                                                                      |

| – | In the area of ethics and conduct, informing, reviewing or proposing corrective measures and/or responses to                                                                                                                                        
 incidents detected in matters of the code of conduct or to consultations submitted to the Corporate Ethics Committee (CEC), whose mission is to promote the Group’s ethical conduct to ensure compliance with the principles of action set forth in 
 Banco Sabadell Group Code of Conduct, the Banco Sabadell Group General Policy on Conflicts of Interest and the Banco Sabadell Group Corporate Crime Prevention Policy, the Banco Sabadell Group Anti-Corruption Policy and the Banco Sabadell Group 
 Policy on the Internal Reporting System and Protection of Reporting Persons. In addition, taking part in the process to formulate and review remuneration policies and practices.                                                                   |

| – | In relation to all compliance risks, monitoring the risk management activities carried out by the first line of                                                                                                                           
 defence to ensure they are in line with the established policies and procedures, in addition to coordinating inspections, responses to requirements from supervisors and regulators and overseeing compliance with their recommendations. |

| – | With respect to the oversight of foreign and domestic subsidiaries and foreign branches, coordinating and liaising                                                                                                                                  
 with them, with the aim of establishing a relationship of cooperation, regular exchange of information and support between Banco Sabadell’s Compliance function and the compliance functions of these subsidiaries and foreign branches in order to 
 prevent compliance risks at the local level.                                                                                                                                                                                                        |

| – | Promoting a culture of compliance and proper conduct within the Institution by adopting measures that guarantee the                                                                                                                              
 training and experience of employees to adequately perform their duties, as well as collaborating in the development of training programmes in order to advise and make employees aware of the importance of complying with established internal 
 procedures.                                                                                                                                                                                                                                      |

| – | Submitting to the governing bodies regular or ad hoc reports on compliance as may be legally required at any given                                                                        
 time and such material compliance information as may arise from all units and activities of the Institution. Assisting the Board of Directors or Senior Management in compliance matters. |

A-205

| – | Taking on institutional responsibilities and interacting with supervisory authorities and institutions in relation to 
 matters within its rem