Company: BCDRF
Filing Date: 2025-03-03
Form Type: 6-K
Source: 0000891478-25-000057
Chunk: 192

Company: Banco Santander, S.A.
Filing Date: 2025-03-03
Form: 6-K
Chunk 192
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, which is based on the programmes included under our corporate framework, by combining basic training with customized programmes. Throughout the year, we ran technical sessions, FCC risk awareness workshops, courses on ABC risks for procurement staff, and specialized training for board members.

• Among the tools for integrating social factors, we run surveys and speak-up channels for employees and customers. We assess externalities to identify risks and opportunities and to appraise our impact on the community. We respond to demands from analysts, investors and ratings and NGOs; keep pace with new regulation and best practices worldwide; and take part in consultations with authorities, trade bodies and other organizations that influence policymaking on sustainable development.

• As discussed in section 10.1.3. Risk management , the methodologies and/or tools used for social risk management include the indirect consideration of the evolution of social factors in the climate scenarios used in strategic exercises, the qualitative assessment of relevant corporate customers, which allow for the evaluation of social aspects and compliance with the Group's criteria set out in its ESCC Policy that consider international and/or national labour and human rights standards (e.g. no open litigation that compromises these standards), among others. All these examples show how these aspects are taken into account in the management of the different types of risks in our framework. In addition, these tools are complemented by a comprehensive due diligence exercise, explained in section 10.2.1 Business strategy and processes .

• The interaction of social risks with credit risk management is carried out on the basis of due diligence

19 Sectors covered by the ESCC Risk management policy and additional tactical sectors included in the CIB Procedure, as well as other material businesses and sectors depending on the geography and local legal requirements.

2024 Pillar 3 Disclosures Report 259

| Index |     | Introduction |     | Capital |     | Risks |     | Risk taker's remunerations |     | Appendices |

questionnaires during the process of analysis and granting of financing, but they are also taken into account for the management of market, operational and reputational risks associated with these customers. With regard to market and liquidity risk, social risks are indirectly considered in our strategic exercises (ICAAP and ILAAP, respectively) by incorporating social factors such as the evolution of technology, the political framework or changes in market sentiment in the climate scenarios used. For operational risk, we continue working on the integration of social factors within the framework of management tools.

260 2024 Pillar 3 Disclosures Report

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