Company: BCDRF
Filing Date: 2025-02-28
Form Type: 20-F
Source: 0000891478-25-000054
Chunk: 103

Company: Banco Santander, S.A.
Filing Date: 2025-02-28
Form: 20-F
Chunk 103
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| Contents |     | Business model and strategy |     | Sustainability statement |     | Corporate governance |     | Economic and financial review |     | Riskmanagement and compliance |

3.1.2 Working conditions This section outlines how we manage these IROs:

| I+ |     | Promote the health, well-being and security of our employees in a safe and inclusive workplace; facilitate a positive work-life balance through flexible working. |
| I- |     | Harm employees through discriminatory conduct, inadequate working conditions, harassment or corruption.                                                           |
| I+ |     | Promote the general well-being of employees and provide appropriate remuneration under equal conditions based on merit and market rates.                          |
| R  |     | Potential risk of conflict with employees based on the infringement of their rights.                                                                              |

i. Employee health and well-being Our employees’ health is embedded in our culture and corporate strategy, under which our people and senior managers work together to protect and promote each other’s health, safety and well-being. Based on our strategy, we implemented: • safety and prevention systems; • proactive initiatives to boost the overall well-being of employees; • a safe and supportive working environment when it comes to health; and • flexible work alternatives to enhance work-life balance. Our General health, safety and well-being policy aims to promote healthy lifestyles and create long-term value for employees and society. It applies to all our subsidiaries and follows local laws in the markets where we operate to the letter. Occupational health 27 The sector-level collective agreements that we sign up to consider employee health and occupational risk prevention. We offer regular check-ups and tests after extended absences in every market where we operate. We also cooperate with local public health authorities, employees’ legal representatives and occupational risk insurers. In every subsidiary with over 500 employees (accounting for 99% of the Group), our people are covered under occupational health and safety systems and policies in compliance with local risk prevention standards and best practices. We revised our occupational risk prevention plans with employees' councils through: • regular assessments of risk factors and preventative measures to handle or mitigate them;

• prevention through design in new work spaces and tools; • procedures regarding safe and quality working conditions and certifications; • emergency and evacuation plans to protect employees, customers, suppliers and visitors to our premises; emergency response; first aid training; • measures to detect and minimize risk due to postural hygiene; • accident investigation to avoid reoccurrence; and • active participation of employee accident prevention delegates on health and safety committees