Company: BCS
Filing Date: 2025-02-13
Form Type: 20-F
Source: 0000312069-25-000114
Chunk: 30

Company: BARCLAYS PLC
Filing Date: 2025-02-13
Form: 20-F
Chunk 30
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 processes, and our virtual customer care support &#8211; are being regularly upgraded. We are leveraging the use of AI to simplify and improve operations; increasing efficiencies, and enhancing productivity, enabling colleagues to be there for customers and clients when they need us the most. We have the opportunity to meet our ambitions with a stronger market position in key product lines &#8211; becoming more balanced by growing market share, particularly in unsecured and secured lending and business banking. We will leverage the Tesco Bank acquisition and partnership to maximise the opportunity. Note: 1 Internal research based on a survey taken in November 2023 with 100 client responses. Strategy Shareholder information Climate and sustainability report Governance Risk review Financial review Financial statements Barclays PLC 2024 Annual Report on Form 20-F 06 2024 divisional review (continued)

UK Corporate Bank UK Corporate Bank offers a range of Corporate Lending and Transaction Banking services to clients with an annual revenue of more than &pound;6.5m through to FTSE350 companies. Our business &#8226; Corporate Lending: Offers a range of term, revolving, and overdraft facilities to clients across the UK, with financing solutions tailored to specific industry sectors. &#8226; Transaction Banking: Provides cash management, trade and working capital solutions, risk management solutions and payment services internationally. Focus areas &#8226; Driving productivity and seamless digital delivery, simplifying and improving client experience. &#8226; Growing broad-based income through deeper client relationships with products and solutions which address their needs. &#8226; Growing share of lending and attracting new clients. Year in review UK Corporate Bank has been described as the &#8216;beating heart&#8217; of Barclays, given the role it has played in serving clients in the UK for over 330 years and its ability to join together the different aspects of the organisation to deliver for businesses and institutions. Our UK Corporate Bank delivered a RoE of 16.0% and a RoTE of 16.0%, which - while representing a reduction against the prior year - continues to demonstrate the strong franchise and long- lasting client relationships we maintain. In 2024, we focused on laying the foundations for transformation with investment in online digitalisation, strategic hiring in line with market opportunity and deepening relationships with clients. Against a challenging backdrop, we are pleased with the progress made. We have been proactive in our client outreach, attracting 550 new clients and issuing communications to clients affirming our support and willingness to lend,