Company: BCDRF
Filing Date: 2025-02-28
Form Type: 20-F
Source: 0000891478-25-000054
Chunk: 104

Company: Banco Santander, S.A.
Filing Date: 2025-02-28
Form: 20-F
Chunk 104
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. Well-being We aim to raise awareness about health and well-being through our global BeHealthy programme, which celebrated its eighth year in 2024. In 2024, we ran several initiatives, activities and events in all our subsidiaries following the programme’s four pillars: know your numbers (self-awareness), eat well (healthy nutrition), move (physical health) and be balanced (mental & emotional well-being). In 2024, over 64,000 employees took part in local BeHealthy initiatives. Rating on satisfaction and opinion on health

| 8.4(out of 10)                        
 Health and well-being as a priority28 |     | 8.4(out of 10)                                                                 
 Support I need in terms of physical and mental well-being to perform my job.29 |

In April, to celebrate World Health Day, we held BeHealthy Week, bringing health and well-being to the focus of the Group worldwide, with daily, in-person and virtual events. We also joined global initiatives run by the World Health Organization, including Global Mental Health Week, Women’s Health Month and Men’s Health Month. These initiatives gave our employees access to mental health and emotional well-being support programmes, as well as to sports centres, nutrition and mental health apps, specialist health and preventative care, and other free or discounted services. Work-life balance Santander promotes employee work-life balance. Employees in all our entities are entitled to paid paternity or adoption leave or to care for newborn children or family members. In 2024, 8,195

27 For more details on absenteeism and health, see the 'Sustainability notes'.

28 Average employee rating of the statement 'Employee health and well-being is a priority at Santander'. In the top 25% of the financial sector. .

29 Average employee rating of the statement 'Santander offers me the support I need in terms of physical and mental well-being to perform my job', in line with the financial sector.

Annual report 2024 77

| Contents |     | Business model and strategy |     | Sustainability statement |     | Corporate governance |     | Economic and financial review |     | Riskmanagement and compliance |

employees took paternity, maternity or adoption leave and 2,824 other employees family care leaves. 30

We have enhanced our flexi-working policies and options for employees in recent years to keep up with digital transformation and social change. Almost all our employees in central services roles can now adapt their working hours and location to fit with their personal circumstances.