Company: BCS
Filing Date: 2025-02-13
Form Type: 20-F
Source: 0000312069-25-000114
Chunk: 274

Company: BARCLAYS PLC
Filing Date: 2025-02-13
Form: 20-F
Chunk 274
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5% Measure Criteria Performance Commentary Outcome Notes: 1 Global Markets market share for Barclays is based on external reported revenues of peer banks BofA, BNP, CITI, DB, GS, JPM, MS and UBS. 2 Based on Barclays analysis using internal and external sources. 3 Investment Banking market share for Barclays calculated by Dealogic for the period covering 1 January 2024 to 31 December 2024. 2023 fee share was subsequently adjusted from the 3.1% reported in the Remuneration report for 2023. 4 Premier NPS from &copy; Ipsos 2024, Financial Research Survey (FRS), comparing Premier current accounts. 5 UKCB OSAT calculated by Savanta based on proportion of clients surveyed rating UKCB as &#8216;Excellent&#8217; or &#8216;Very Good&#8217;, data as at December 2024. 6 USCB Non-digital Care tNPS measures USCB customer experience across Contact Centre Agent Servicing, including Care + Chat, Fraud, Disputes and Credit. 7 USCB Digital Composite tNPS measures USCB customer experience at the digital journey level. 8 USCB digitally active customers represents the percentage of USCB balance-active consumer card customers who have logged in to either Web or App within the past 90 days. Strategy Shareholder information Climate and sustainability report Risk review Financial review Financial statements Barclays PLC 2024 Annual Report on Form 20-F 142Governance Remuneration report (continued)

Colleagues Diversity 33% females at Managing Director and Director level by 2025 30% in 2024 (2023: 30%) &#8226; Senior female representation largely unchanged versus 2023 and slightly below level expected to achieve our 2025 Gender Ambition. Behind track Increase underrepresented minority1 representation in the UK by 12.5% and in the US by 5% by 2025 (from 2023 baseline) UK: 5.2% (2023 baseline of 5.1%) US: 18.6% (2023 baseline of 21%) &#8226; Achieved our previous underrepresented minority ambition two years early and reset our ambition in 2023. &#8226; In 2024, underrepresented minority representation remained broadly flat in the UK and decreased in the US. &#8226; The number of Managing Directors from underrepresented ethnicities also