Company: BTBT
Filing Date: 2025-07-02
Form Type: S-8
Source: 0001213900-25-061020
Chunk: 33

Company: Bit Digital, Inc
Filing Date: 2025-07-02
Form: S-8
Chunk 33
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 unpredictable, and our sales efforts require considerable time and expense.

Our
go-to-market approach currently focuses on a top-down sales model to drive demand and pipeline from the large AI labs and AI enterprises.
Sales to such customers involves longer and more unpredictable sales cycles. Customers often view the purchase of our platform as a significant
strategic decision and, as a result, frequently require considerable time to evaluate, test, and qualify our platform prior to entering
into or expanding a relationship with us. Large enterprises in particular, often undertake a significant evaluation process that further
lengthens our sales cycle.

Our
direct sales team develops relationships with our customers, and works on account penetration, account coordination, sales, and overall
market development. We spend substantial time and resources on our sales efforts without any assurance that our efforts will produce a
sale. Cloud infrastructure capacity purchases are frequently subject to budget constraints, multiple approvals, and unanticipated administrative,
processing, and other delays. As a result, it is difficult to predict whether and when a sale will be completed. The failure of our efforts
to secure sales after investing resources in a lengthy sales process would adversely affect our business, operating results, financial
condition, and future prospects.

Our ability to maintain customer satisfaction depends in part on the quality of our customer support and cloud operations services. Our failure to maintain high-quality customer support and cloud operations services could have an adverse effect on our business, operating results, financial condition, and future prospects.

We
believe that the successful use of our platform requires a high level of support and engagement for many of our customers. In order to
deliver appropriate customer support and engagement, we must successfully assist our customers in deploying and continuing to use our
platform, resolve performance issues, address interoperability challenges with the customers’ existing IT infrastructure, and respond
to security threats and cyber-attacks and performance and reliability problems that may arise from time to time. Increased demand for
customer support and cloud operations services, without corresponding increases in revenue, could increase our costs and adversely affect
our business, operating results, financial condition, and future prospects.

Furthermore,
there can be no assurance that we will be able to hire sufficient support personnel as and when needed, particularly if our sales exceed
our internal forecasts. We expect to increase the number of our customers, and that growth may put additional pressure on our customer
support and cloud operations services teams. Our customer support and cloud operations services teams may need additional personnel to
respond to customer demand. We may be unable to respond quickly