Company: BCDRF
Filing Date: 2025-04-30
Form Type: 6-K
Source: 0000891478-25-000078
Chunk: 7

Company: Banco Santander, S.A.
Filing Date: 2025-04-30
Form: 6-K
Chunk 7
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 2026 results as well as to distribute excesses of our capital 1 . u As at March 2025, TNAV was EUR 5.46, +4.2% quarter-on-quarter. Including the first dividend charged against 2024 results, TNAV per share + dividend per share increased 14.5% year-on-year.

| Think Customer |

| 

# OF CUSTOMERS(Mar-25) |     |     |    |
| Total customers:       |     | 175 | mn |
| Active customers:      |     | 104 | mn |

u Our efforts to simplify and improve our product offering and service quality are reflected in an increase of 9 million customers year-on-year, bringing our total customers to 175 million. We have 104 million active customers , up 4 million year-on-year. u The volume of transactions per active customer rose 6% year-on-year in Q1 2025. u We continue to focus on delivering great customer experience and improving our service quality, ranking in the top 3 in NPS 2 in seven of our markets .

| Think Global |

| Contribution to Group revenue3 |     |          |     |     |
|                                |     | Retail   |     | 50% |
|                                |     | Consumer |     | 21% |
|                                |     | CIB      |     | 14% |
|                                |     | Wealth   |     | 6%  |
|                                |     | Payments |     | 9%  |

Q1 2025 data. Year-on-year changes in constant euros u In Retail , double-digit attributable profit growth to EUR 1,902 million, driven by a 2% rise in total income, boosted by the positive trends in net fee income and by the structural cost improvements (-1%) stemming from our transformation efforts, with controlled provisions (+2%). u The efficiency improved 1.3 pp to 39.4% and cost of risk also improved to 0.91%. RoTE (post-AT1) increased to 17.6%.

u In Consumer , attributable profit grew to EUR 492 million, with a good performance in total income (+2%), supported by net interest income and by lower provisions (-1%) due to DCB US. u The efficiency ratio stood at 41.9%, cost of risk was stable at controlled levels (2.14%) and RoTE (post-AT1) was 9.7%.

u