Company: SDAWW
Filing Date: 2025-04-28
Form Type: 20-F
Source: 0001213900-25-036086
Chunk: 82

Company: SunCar Technology Group Inc.
Filing Date: 2025-04-28
Form: 20-F
Item: Item 4
Chunk 82
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Our Auto eInsurance Business Process

The auto eInsurance policies
we intermediate generally have a term of one year. These policies are underwritten by insurance companies directly, and we are not a party
to the insurance policy or any other agreements with the purchasers of the policies.

Sales and Marketing

We market insurance products
to potential end consumers sourced from a comprehensive and integrated omni-channel interactive marketing network connected by our digital
platform, comprised of external insurance sales partners, which include referral service providers, external registered sales representatives
and channel partners. All of our external registered sales representatives are registered with the CBIRC. We have embraced the use of
external insurance sales partners as our marketing strategy, prompted by the introduction of the Insurance Law and the amended Provisions
on the Supervision of Professional Insurance Agencies in 2015, which effectively eliminated the requirement for salespersons to pass the
qualification examination organized by the CBIRC and obtain a qualification certificate for providing insurance referral services. In
addition, the rise of the internet and smart phones also prompted us to explore alternative marketing methods. Consequently, we redefined
our marketing strategies after 2015 to focus on external insurance sales partners connected through our digital platform to our online
insurance interface.

We engage external insurance
sales partners to assist us in promoting the services and products we intermediate, refer potential insurance policy purchasers to us
and help facilitate our transaction process. Depending on the nature of our external insurance sales partners, they may use a variety
of means to achieve this, such as displaying our advertisements on their websites or billboards and sign-posts in their business premises,
utilizing our digital platform and online insurance interface to provide information about the insurance products we facilitate to potential
insurance purchasers, and conveying the potential purchase intention of their customers to us.

Transaction Process
and Our Online Insurance Interface

Our proprietary technologies
enable our in-house operation staff and external insurance sales partners to serve end consumers conveniently throughout the transaction
process. We embed such technologies in our online insurance interface used by our external insurance sales partners. Our proprietary insurance
app is designed to allow our external insurance sales partners to help potential insurance purchasers obtain accurate real-time insurance
premium quotes and make the shopping process efficient and convenient for our end consumers. Our external insurance sales partners guide
insurance purchasers through the selection and application process via the insurance app. Potential insurance purchasers can obtain insurance
premium quotes, submit insurance applications and generally receive the relevant insurance company’s underwriting decisions from
our online insurance interface, which automatically interacts with