Company: LILA
Filing Date: 2025-02-19
Form Type: 10-K
Source: 0001712184-25-000031
Chunk: 24

Company: Liberty Latin America Ltd.
Filing Date: 2025-02-19
Form: 10-K
Item: Item 7
Chunk 24
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 service and license expenses, as we have transitioned mobile customers acquired from AT&T to our internal systems, and (ii) lower service-related integration costs associated with the migration of customers to our mobile network following the AT&T Acquisition.

•Commercial: The organic increase is primarily driven by higher call center costs that were only partially offset by lower marketing expenses.

•Facility, provision, franchise and other: The organic increase is primarily due to the net effect of (i) higher bad debt expense impacted by billing and collection issues experienced during and following the migration of customers to our mobile network and associated systems, and higher expected credit losses on amounts due under EIPs for customers that have churned, (ii) increased collection costs, (iii) a decrease due to the substantial termination of a transition services agreement during the first half of 2024, (iv) lower facility costs, including utilities, (v) lower company vehicle expenses and (vi) a decrease in bank and franchise fees.

II-18

Liberty Costa Rica. The following table sets forth the organic and non-organic changes in other operating costs and expenses for our Liberty Costa Rica segment.

 Year ended December 31,Increase (decrease)Increase (decrease) from: 20242023FXOrganic in millionsPersonnel and contract labor$32.0 $32.2 $(0.2)$1.7 $(1.9)Network-related39.9 39.1 0.8 2.0 (1.2)Service-related25.3 25.1 0.2 1.2 (1.0)Commercial61.4 56.5 4.9 3.1 1.8 Facility, provision, franchise and other88.2 71.7 16.5 4.5 12.0 Share-based compensation and other Employee Incentive Plan-related expense1.4 1.7 (0.3)— (0.3)Total other operating costs and expenses$248.2 $226.3 $21.9 $12.5 $9.4 

•Personnel and contract labor: The organic decrease is primarily due to (i) lower salaries and related personnel costs driven by a reduction in headcount associated with restructuring plans, and (ii) an increase in capitalized labor. 

•Commercial: The organic increase is primarily due to the net effect of (i)