Company: BCDRF
Filing Date: 2025-02-28
Form Type: 20-F
Source: 0000891478-25-000054
Chunk: 110

Company: Banco Santander, S.A.
Filing Date: 2025-02-28
Form: 20-F
Chunk 110
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 cornerstone of our strategy for sustained growth and profitability. Related matters are discussed at the highest level— the Group Board cannot delegate these discussions and our executive committee reviews progress. Our inclusive culture is embedded in the global procedures and regulations that underpin our organization and promotes meritocracy. For instance, it features in our key position, succession, nomination, and selection, suitability assessment and succession of directors policies. It is also embedded in our Group leadership principles and performance and remuneration reviews.

| For further detail, see section4.1 'Corporate culture'. |

| For further detail, see section6 'Remuneration'of the corporate governance chapter. |

We have a strategy on this matter in place since 2020, which drives us to act ethically and transparently. We base our global strategy on five pillars (gender, persons with disabilities, LGBTIQ+ 45 , ethnic and culture, and generational) and take action in other areas such as socio-economic. While we maintain a global outlook, each subsidiary adapts to its local landscape. Where local laws allow, we encourage our employees to disclose personal information voluntarily so that we can identify areas for improvement and make decisions based on true data. Rating on satisfaction and opinion on inclusion 9.3 (out of 10) Inclusion 46 While our local teams have action plans based on their own characteristics and conditions to continue supporting progress on inclusive culture, we also run global initiatives to continue making inroads: • We run mentoring and networking programmes with diverse groups. • Since 2022, we have held global awards to give recognition to individual and team initiatives that help facilitate equal opportunity access. Stand-out initiatives in 2024 included a project in Poland for the accessibility and inclusion of persons with disabilities; a scheme at the Corporate Centre to spark the interest of the daughters of our employees in studying STEM (Science, Technology, Engineering, Mathematics); and promoting labour reinsertion of women in Spain. • We are part of global initiatives, such as:

45 Lesbian, gay, bisexual, transgender, intersex, and queer.

46 Average employee rating of the statement “At Santander we accept and respect everyone based on who they are, independent from gender, nationality, sexual orientation, religion, etc.”, putting us in the top 10% of the finance sector.

Annual report 2024 80

| Contents |     | Business model and strategy |     | Sustainability statement |     | Corporate governance |     | Economic and financial review |     | Riskmanagement and compliance |

Gender