Company: BCS
Filing Date: 2025-02-13
Form Type: 20-F
Source: 0000312069-25-000114
Chunk: 541

Company: BARCLAYS PLC
Filing Date: 2025-02-13
Form: 20-F
Chunk 541
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m on sale arising from disposal of Barclays’ equity stake in Absa Group Limited (Absa) in April 2022 and September 2022.

7 Operating expenses

|                                                          |   2024 |   2023 |   2022 |
|                                                          |     £m |     £m |     £m |
| Infrastructure costs                                     |        |        |        |
| Property and equipment1                                  |  1,815 |  1,948 |  1,649 |
| Depreciation and amortisation                            |  1,700 |  1,784 |  1,723 |
| Impairment of property, equipment and intangible assets1 |     34 |    363 |     63 |
| Total infrastructure costs                               |  3,549 |  4,095 |  3,435 |
| Administration and general expenses                      |        |        |        |
| Consultancy, legal and professional fees                 |    829 |    782 |    669 |
| Marketing and advertising                                |    649 |    585 |    500 |
| Other administration and general expenses                |  1,292 |  1,235 |  1,101 |
| Total administration and general expenses                |  2,770 |  2,602 |  2,270 |
| Staff costs1                                             |  9,876 | 10,017 |  9,252 |
| UK regulatory levies2                                    |    320 |    180 |    176 |
| Litigation and conduct3                                  |    220 |     37 |  1,597 |
| Operating expenses                                       | 16,735 | 16,931 | 16,730 |

Notes:

1 Infrastructure costs and Staff costs included £ 927 m relating to structural cost actions taken in Q4 2023.

2 Comprises the impact of the Bank of England (BoE) levy scheme and the UK bank levy.

3 Included within the 2022 balance are costs of £ 966 m related to the Over-issuance of Securities.

For further details on staff costs including accounting policies, refer to Note 30.

8 Credit impairment charges/(releases) Accounting for the impairment of financial assets Impairment The Group is required to recognise expected credit losses (ECLs) based on unbiased forward-looking information for all financial assets at amortised cost, lease receivables