Company: SCAG
Filing Date: 2025-11-12
Form Type: 20-F
Source: 0001213900-25-109190
Chunk: 89

Company: Scage Future
Filing Date: 2025-11-12
Form: 20-F
Item: Item 4
Chunk 89
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 website and hotlines.

We provide vehicle service
and maintenance to our customers through our dedicated in-house after-service team. Our after-sales service team promptly
responds to customer demands with on-site maintenance services to maximize vehicle uptime and minimize operational disruptions.
As of June 30, 2025, in collaboration with our vehicle manufacturers, we had an offline service network consisting of more than
400 service stations across China that provide uninterrupted services to our customers.

We also offer customers vehicle
components for replacement. Our modular vehicle design approach maximizes component utility and promotes the use of common parts across
different vehicle models. This strategy reduces complexities associated with component sales and procurement logistics. In addition,
we provide risk mitigation products, such as basic extended warranty and motor system warranty. Our warranty policy is usually limited
to defects or failures of products that do not meet product specifications or agreed-upon quality standards. In the event of product
failure, our technicians will diagnose, identify and resolve the issues promptly. As of the date of this annual report, there have been
no product recalls or returns, product liability claims, or customer complaints that materially and adversely affected our business.

We also provide vehicle modification
services for NEVs according to customers’ requirements.

Furthermore, we intend to
collaborate with financial institutions and establish a financing lease platform to provide convenient and accessible financial services
for our customers.

Our Business Initiatives

We are committed to developing
and commercializing heavy-duty commercial NEVs and bringing about autonomous and zero-emission transportation. As such, we
will continue to develop vehicle models utilizing autonomous driving technology and operating on renewable and clean energy sources.
See “ - Our Vehicles - Future Models” for details. Moreover, we plan to further develop our hydrogen production technology,
establish hydrogen fueling stations and promote zero-carbon fleet transportation.

Hydrogen fueling stations

We plan to develop fueling
and charging stations in China to support purchasers of our hydrogen-powered fuel cell vehicles and to gain a first-mover advantage
in the emerging field of next-generation fueling infrastructure. We plan to produce hydrogen on-site at each station through
the process of electrolysis, utilizing our advanced SOEC hydrogen production technology. See “ - Our Technologies - SOEC
Hydrogen Production Technology.”

Zero-carbon fleet transportation

Leveraging our proprietary
vehicle control technology and electronic steering technology, we intend to promote zero-carbon fleet transportation among our customers
to improve their transport efficiency. See “ - Our Technologies - Vehicle control system” and “