Company: PBR
Filing Date: 2025-04-03
Form Type: 20-F
Source: 0001292814-25-001352
Chunk: 125

Company: PETROBRAS - PETROLEO BRASILEIRO SA
Filing Date: 2025-04-03
Form: 20-F
Item: Item 17
Chunk 125
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 company, but 
                                  in the entire Brazilian society.                             
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Annual Report and Form 20-F 2024 |

–                                                 General                                              
               Ombudsman’s Office: we provide direct contact channels for registering queries          
    and complaints, such as Contact Us and an institutional email directed to the social responsibility
         teams that serve the business units. Regarding complaints from communities present in the     
           coverage area, records are made via customer service (SAC) and the General Ombudsman’s      
                                                  Office.                                              
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–                                               Safety,                                             
        Health and Environmental Policies: to reduce risks to human health and the environment,     
      our operations have action plans and emergency drills, and our workforce undergoes frequent   
    training courses. In addition, we sponsor a series of environmental projects aimed at mitigating
     carbon emissions, protecting endangered environments and species, and conserving biodiversity. 
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–                                             Human                                           
    Rights Governance: in January 2021, we established the Petrobras Human Rights Commission, 
    which is responsible for managing, in an integrated, broad and comprehensive manner across
     the business, the implementation of the human rights agenda established by the Petrobras 
                                     Human Rights Guidelines.                                 
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–                                             Guidelines                                         
       for Removal and Resettlement of Communities: to manage and mitigate the possible impact   
      of resettlement processes, we have established a corporate approach that covers all of our 
    units. In this approach, we define guidelines for the removal and resettlement of individuals
                      or communities affected by our projects and/or activities.                 
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–                                            Communication                                         
     and Relationship Policy: we are committed to establishing relationships with our stakeholders 
    based on respect, transparency, trust and integrity. We communicate in a transparent, truthful,
                      timely and consistent manner with our values and strategies.                 
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–                                              Guideline                                            
        for Relationship with Indigenous Peoples and Traditional Communities: launched in 2024,     
      it reinforces the respect for the rights of indigenous peoples and traditional communities,   
        in particular: the right to self-determination; the right to their lands, independent of    
    the status of official recognition; the right to use and handling of land and natural resources;
       and the right to cultural identity, including their different ways of social organization    
                               and their principles and cultural values.                            
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 Our commitments to respecting and advocating for human rights are also evident through initiatives in the countries where we operate in favor of