Company: OTSA
Filing Date: 2025-03-26
Form Type: DRS/A
Source: 0001013762-25-002776
Chunk: 180

Company: OTSAW Ltd
Filing Date: 2025-03-26
Form: DRS/A
Chunk 180
---
 do not have a regional center or operational presence. In relation to service and maintenance contracts, we have several large customers with whom we generated substantial revenue each year, and the composition of our largest customers has changed from year to year. For the year ended April30, 2023, our top three customers, Engie Services Singapore Pte Ltd, Sengkang General Hospital Pte Ltd, Universitätsmedizin Greifswald Kdör, represented approximately 13.75%, 10.51% and 10.13% of our sales, 110

respectively. For the year ended April30, 2024, our top three customers, Engie Services Singapore Pte Ltd, Ng Teng Fong General Hospital and Sengkang General Hospital Pte Ltd, represented approximately 10.68%, 12.10% and 10.79% of our sales, respectively. The contracts typically last for a duration of between one to three years, and include termination provisions for cause, change of control and change in regulatory requirements. For the financial years ended April 30, 2024 and 2023, we derived approximately 79.3% and 77.6% of our total revenues from service and maintenance, respectively. We are in the process of building our global help desk (“Global Help Desk”) at our Singapore headquarters. The Global Help Desk will provide technical support for requests from our European regional center, the United States regional center, direct customers, and regional distributors. The Global Help Desk will be managed by our operations team, who are dedicated to efficient problem -solvingand product recovery. While the majority of our team members are based at our Singapore headquarters, we are in the process of expanding our team in Europe and are beginning to establish a team in the United States. This expansion is intended to support the ongoing growth of our regional centers and distributor network. Seasonality Our sales are not seasonal, and we do not anticipate them becoming so in the near term. Awards We have received a number of awards and accreditations in recognition of our products and innovation. The following table sets forth the awards and accreditations we have been granted up to the date of prospectus:

| Year |     | Award                                                    |     | Organized/Granted By                                                                                                        |     | Our Products |
| 2018 |     | 2nd Minister of Home Affairs — Merlion Award Winner 2018 |     | Ministry of Home Affairs, Singapore                                                                                         |     | O