Company: AMWL
Filing Date: 2025-02-12
Form Type: 10-K
Source: 0000950170-25-019024
Chunk: 207

Company: American Well Corp
Filing Date: 2025-02-12
Form: 10-K
Item: Item 1B
Chunk 207
---
 72,000

        73,254

        Stock-based compensation expense

        47,505

        72,040

        69,144

        Other segment expense items (1)

        137,776

        561,635

        145,029

        Total costs and operating expenses

        471,898

        951,190

        553,043

      (1) Other segment expense items primarily include hosting, hardware, corporate compliance, severance, strategic transformation costs, amortization, depreciation, bad debt, goodwill impairment and overhead expenses.

4. Revenue and Deferred RevenueRevenueThe following table presents the Company’s revenues disaggregated by revenue source:  

        Years Ended December 31,

        2024

        2023

        2022

        Platform subscription
         
        $
        115,543

        $
        112,361

        $
        120,919

        Visits

        116,456

        119,485

        124,350

        Other

        22,365

        27,201

        31,921

        Total Revenue
         
        $
        254,364

        $
        259,047

        $
        277,190

F-17

Contract Balances The Company has rights to consideration for services completed but not billed at the reporting date. Unbilled receivables are classified as receivables when the Company has the right to invoice the client. Unbilled receivables as of December 31, 2024 and December 31, 2023 is $13,628 and $5,500, respectively, and has been included within accounts receivable on the consolidated balance sheet.Contract liabilities consist of deferred revenue and include billings in advance of performance under the contract. Such amounts are recognized as revenue over the contractual period. For the years ended December 31, 2024, 2023 and 2022, the Company recognized revenue of $36,430, $40,595, and $56,595, respectively, that was included in the corresponding contract liability balance at the beginning of the periods presented. The Company receives payments from clients based upon contractual billing schedules. The Company typically invoices its clients annually in advance for their annual software access fee. The Company records accounts receivable when the right to consideration becomes unconditional. Payment terms on invoiced amounts are typically net 30 days.