Company: CI
Filing Date: 2025-10-30
Form Type: 10-Q
Source: 0001739940-25-000037
Chunk: 247

Company: Cigna Group
Filing Date: 2025-10-30
Form: 10-Q
Item: Part II, Item 15
Chunk 247
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 10 bps and 40 bps, primarily due to revenue growth outpacing volume-related expenses within the ongoing businesses (-60 bps and -50 bps, respectively), partially offset by the impact of the HCSC transaction (+60 bps and +20 bps, respectively).

45

Medical Customers

Medical customers include individuals who meet any of the following criteria: (i) are covered under a medical insurance policy, managed care arrangement or administrative services agreement issued by Cigna Healthcare; (ii) have access to the Cigna Healthcare provider network for covered services under their medical plan; or (iii) have medical claims that are administered by Cigna Healthcare.

Cigna Healthcare Medical CustomersAs of September 30,(In thousands)20252024ChangeU.S. Healthcare2,562 3,833 (33)%International Health (1)1,268 1,209 5 Insured3,830 5,042 (24)%U.S. Healthcare13,790 13,573 2 %International Health (1)439 433 1 Administrative services only14,229 14,006 2 %Total18,059 19,048 (5)%

(1)International Health excludes medical customers served by less than 100%-owned subsidiaries, as well as certain customers served by our third-party administrator.

Total medical customers decreased 5%, primarily due to the HCSC transaction.

Unpaid Claims and Claim Expenses

As of September 30,As ofDecember 31,(In millions)20252024ChangeUnpaid claims and claim expenses$4,676 $5,018 (7)%

Our unpaid claims and claim expenses liability decreased 7%, driven by the HCSC transaction (-$983 million), partially offset by an increase in stop loss reserves (+$620 million), primarily due to seasonality.

Other Operations

Other Operations includes corporate-owned life insurance ("COLI"), the Company's run-off operations and other non-strategic businesses. As described in the introduction of Segment Reporting, performance of Other Operations is measured using adjusted revenues and pre-tax adjusted income from operations. 

Results of Operations

Financial SummaryThree Months Ended September 30,ChangeNine Months EndedSeptember 30,Change(Dollars in millions)2025202420252024Adjusted revenues$162 $234 (31)%$521 $627 (17)%Pre-tax adjusted income (loss) from operations$36 $(6)N/M