Company: EJH
Filing Date: 2025-10-30
Form Type: 20-F
Source: 0001213900-25-104179
Chunk: 64

Company: E-Home Household Service Holdings Ltd
Filing Date: 2025-10-30
Form: 20-F
Item: Item 4
Chunk 64
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 and entrepreneurs, alongside technical services such as technology incubation, policy planning, consulting,
and registration applications for SMEs. To date, we have trained thousands of entrepreneurs and executives, playing a significant role
in cultivating mid-to-senior management talent for enterprises. This enables the company to serve a broader client base for its development.

Sales and Marketing

We have invested in building a broad sales force
and marketing team. As of June 30, 2025, we had 449 full-time sales and marketing personnel, each of whom is responsible for a designated
sales region. Our general marketing efforts are designed to build brand awareness and reputation. We market our services to both homeowners
and businesses through online and offline marketing activities, including advertisements via various social media channels such as WeChat,
marketing partnerships, various offline marketing events hosted by our local employees, and through our sales teams. We offer service
discounts or promotions from time to time to stimulate customer orders. We launch different service events based on different seasons.
For example, people tend to maintain and clean their air conditioners between April and May, so we will mainly promote and provide home
appliance services in this time period each year.

Customers

Our customers mainly include individuals and families.
We have no single customer that accounts for more than ten percent of our consolidated revenue. Additionally, no reportable segment has
a single customer that accounts for more than ten percent of its revenue. None of our reportable segments is dependent on a single customer
or a few customers, the loss of which would have a material adverse effect on the segment.

Competition

We compete in residential and commercial services
industries, focusing on home appliance installation and maintenance, accessory sales, housekeeping services, and senior care services.
We compete with many other companies in the sale of our services. The principal methods of competition in our businesses include quality
and speed of service, brand awareness and reputation, customer satisfaction, pricing and promotions, professional sales forces, service
provider network, and referrals. While we compete with a broad range of competitors in each discrete segment, we do not believe that any
of our competitors provides all of the services we provide in all of the segments we serve. All of the primary segments in which we operate
are highly fragmented.

Competition for home appliance installation and
maintenance services comes mainly from regional providers. Our primary direct competitors include China Union Guarantee and RRS.

Competition in the segment for housekeeping services
comes mainly from local, independently-owned firms,