Company: HCTI
Filing Date: 2025-03-31
Form Type: 10-K
Source: 0001213900-25-026218
Chunk: 17

Company: Healthcare Triangle, Inc.
Filing Date: 2025-03-31
Form: 10-K
Item: Item 1
Chunk 17
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 for these employees
is intense, especially with respect to software engineers with high levels of experience in cloud-related services. We have, from time
to time, experienced, and we expect to continue to experience, difficulty in hiring and retaining employees with the appropriate level
of qualifications. Many of the companies with which we compete for experienced employees have greater resources than we have and may offer
compensation packages that are perceived to be better than ours. Additionally, changes in our compensation structure may be negatively
received by employees and result in attrition or cause difficulty in the recruiting process. If we fail to attract new employees or fail
to retain and motivate our current employees, our business and future growth prospects could be adversely affected.

Defects or disruptions in our cloud software
solutions could result in diminished demand for our platforms and services, a reduction in our revenues, and subject us to substantial
liability.

We have from time to time found defects in our
solutions, and new defects may be detected in the future. In addition, we have experienced, and may in the future experience, service
disruptions, degradations, outages, and other performance problems. These types of problems may be caused by a variety of factors, including
human or software errors, viruses, cyber-attacks, fraud, spikes in customer usage, problems associated with our third-party computing
infrastructure and network providers, infrastructure changes, and denial of service issues. Service disruptions may result from errors
we make in delivering, configuring, or hosting our solutions, or designing, installing, expanding, or maintaining our platform’s
computing infrastructure. In some instances, we may not be able to identify the cause or causes of these performance problems within an
acceptable period of time. It is also possible that such problems could result in losses of data.

13

Since our customers use our platforms and services
for important aspects of their business, any errors, defects, disruptions, service degradations, or other performance problems with our
solutions could hurt our reputation and may damage our customers’ business. If that occurs, our customers may delay or withhold
payment to us, cancel their agreements with us, elect not to renew, or make service credit claims, warranty claims, or other claims against
us, and we could lose future sales. The occurrence of any of these events could result in diminishing demand for our solutions, a reduction
of our revenues, an increase in our bad debt expense or in collection cycles for accounts receivable or could require