Company: SDAWW
Filing Date: 2025-04-28
Form Type: 20-F
Source: 0001213900-25-036086
Chunk: 92

Company: SunCar Technology Group Inc.
Filing Date: 2025-04-28
Form: 20-F
Item: Item 4
Chunk 92
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 to customers such as Leapmotor.

We leverage AI to enhance
operations and customer experience through:

  Real-time flight delay alerts and intelligent order reminders  

  Call quality monitoring and automated analysis of car wash photos  

  Shortened response times and enhanced cross-selling capabilities  

  Improved customer satisfaction metrics  

In February 2025, we completed
the full integration of DeepSeek AI technology into our proprietary cloud-based service platform and car insurance SaaS solutions, marking
a significant advancement in our AI-driven strategy. This integration transforms our service capabilities through:

  Enhanced insurance recommendation precision via advanced risk profiling and customer need analysis  

  Improved scheduling efficiency with real-time monitoring and maintenance alerts  

  Sophisticated user behavior analysis enabling highly personalized service delivery  

  Cost-effective implementation through our proprietary cloud-based platform  

  Robust data security measures with enterprise-grade protection  

We are focusing these AI capabilities
on the electric vehicle market - China’s fastest-growing auto segment. The technology facilitates car owners’ transition
from traditional to electric vehicles while generating AI-driven incremental revenue through targeted promotions and customized insurance
and auto-service solutions.

Intellectual Property

We regard our copyrights,
service marks, trademarks, trade secrets, and other intellectual properties as critical to our success. We rely on trademarks and copyrights;
trade secret protection; and non-competition, confidentiality, and license agreements with our employees, end consumers, partners, and
others to protect our intellectual property rights. Before we launch any new products or services, we apply for registration of related
trademarks, and software copyrights. As of December 31, 2024, we had 27 registered trademarks, 160 registered copyrights of computer software,
and 6 registered domain names that are material to our business.

Health, Work Safety, Social and Environmental
Matters

We have entered into employment
contracts with our employees in accordance with the applicable PRC laws and regulations. Our employees’ manual contains policies
and procedures regarding work safety and occupational health issues. We provide our employees with annual medical checks and safety training.
Our human resources department is responsible for recording and handling work accidents as well as maintaining health and work safety
compliance records.

During the last two years,
we had not been subject to any fines or other penalties due to non-compliance with health, work safety, social or environmental regulations.
We were not required to and did not pay any compensation to employees in respect of claims for personal or property damages.

Legal Proceedings

During the last two years,
we were not involved in any actual or pending legal,