Company: MRT
Filing Date: 2025-04-29
Form Type: 20-F
Source: 0001213900-25-036882
Chunk: 22

Company: Marti Technologies, Inc.
Filing Date: 2025-04-29
Form: 20-F
Item: Item 3
Chunk 22
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 and services. If consumers do not perceive
our products and services as safe and of otherwise high quality (including our vehicles, mobile applications, services and maintenance
and repair practices) or if we introduce new products and services that are not favorably received by them, then we may not succeed in
building brand recognition and brand loyalty in the marketplace. If our vehicles or mobile applications have physical or other defects,
have usability issues, or are subject to acts of vandalism, we might face negative user reviews, significant litigation or regulatory
challenges, including personal injury or products and services liability claims, decreased usage of our platform and network of vehicles,
and damage our brand.

There can be no assurance that we will be able
to detect and fix all defects or vandalism in our products and services. In addition, globalizing and extending our brand and recognition
of our products and services is costly and involves extensive management time to execute successfully, particularly as we expand our efforts
to increase awareness of our brand, products, and services among a wider range of consumers. If we fail to increase and maintain brand
awareness and consumer recognition of our products and services, our potential revenue could be limited, our costs could increase, and
our business, operating results, and financial condition could suffer.

Any failure to offer high-quality user support
may harm our relationships with users and could adversely affect our reputation, brand, business, financial condition, and results of
operations.

Our ability to attract and retain riders depends
in part on the ease and reliability of our products and services, including our ability to provide high-quality support. Users on our
platform depend on our support organization to resolve any issues relating to our products or services, such as being overcharged for
a ride, retrieving a lost item left in a vehicle, reporting a safety incident, discovering a damaged vehicle or having difficulty locating
a two wheeled electric vehicle. Our ability to provide effective and timely support largely depends on our ability to attract and retain
service providers who are qualified to support users and sufficiently knowledgeable regarding our products and services. As we expand
our geographic reach, we will face challenges related to providing quality support services at scale. Any failure to provide efficient
user support, or a market perception that we do not maintain high-quality support, could adversely affect our reputation, brand, business,
financial condition, and results of operations.

Our business is subject to interruptions,
delays, or failures resulting from earthquakes, other natural catastrophic events, geopolitical instability, war, terrorism, public health