Company: ZCARW
Filing Date: 2025-05-12
Form Type: S-1/A
Source: 0001213900-25-041769
Chunk: 167

Company: Zoomcar Holdings, Inc.
Filing Date: 2025-05-12
Form: S-1/A
Chunk 167
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 Zoomcar offers 24-hour support to Hosts through customer support centers and chatbots. The customer support particularly focuses on any 
 potential dispute resolution between Guest and Host (usually focused on trip level charges or fees applied post booking) or any support 
 in the event of an in-trip accident or breakdown.                                                                                       |

| ● | Preferential Placements. Top-rated                                                                                                            
 Hosts qualify for special placement within the Zoomcar vehicle catalogue, ensuring that their vehicles are more prominently and favorably     
 displayed to Guests. In certain instances, highly-rated Hosts also qualify for certain platform badges and tags which raise further awareness 
 of those Hosts and their listed vehicles among Guests searching our platform.                                                                 |

Guests During the year ended March 31, 2025, over 315,899Guests booked approximately 685,838 booking days on our platform, during which completed trips totaling approximately 29.96 million miles. The low average vehicle ownership rates across Zoomcar’s core addressable markets, present us with opportunities to solve a variety of Guests’ transportation needs through our platform. Guest “use cases” can be grouped as “in-city” and “outside-the-city” trips. Examples of typical in-city use cases include short errands, airport pickup, work-related tasks, travel to events and social gatherings, extended test drives and temporary vehicle repair replacement. Typical outside-the city use cases include vacation travel, religious pilgrimages, visits to other cities and work-related site visits. 104 Benefits to Guests Our platform mission relative to Guests is to create a seamless, frictionless platform experience that makes account set-up and onboarding, browsing, booking and payment processes as convenient as possible for Guests, building upon our customers’ expectations of personalized travel solutions accessible through our digital platform. City dwellers in emerging markets currently face limited travel options, and we aim to provide community-based solutions built upon a system enhanced by peer reviews and 24/7 support functionality.

| ● | Convenient Access. Zoomcar currently has approximately 53,635 registered Host vehicles on our platform, with many of the densest urban areas in the locations where we operate providing Guests with cars to book at multiple convenient locations of their choosing. Given the infrastructure and traffic challenges in most of our core markets, our platform therefore offers travel solutions not currently available when contrasted with unorganized, offline traditional car leasing businesses that tend to require Guests to travel to a fixed destination that may be miles from where they live or work to even pick up the car that they want to use.