Company: CFG-PE
Filing Date: 2025-02-24
Form Type: 424B2
Source: 0001193125-25-032848
Chunk: 21

Company: CITIZENS FINANCIAL GROUP INC/RI
Filing Date: 2025-02-24
Form: 424B2
Chunk 21
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 or no buyers if you choose to sell your notes prior to maturity and this may reduce the price you receive or your ability to sell the notes at all. Some or all of the underwriters have advised us that they presently intend to make a market in the notes after the completion of the offering. However, they are under no obligation to do so and may discontinue any market-making activities at any time without notice. Any trading market for, and trading value of, the notes may be affected by a number of factors. These factors include, but are not limited to:

| • |     | our financial performance; |

| • |     | the level of liquidity of the notes; |

| • |     | the time remaining to maturity of the notes; |

| • |     | the aggregate amount outstanding of the relevant notes; |

| • |     | any redemption features of the notes; |

| • |     | the market for similar securities; and |

S-13

| • |     | the level, direction and volatility of market interest rates generally. |

As a result of these factors, you may not be able to sell your notes at a price you believe is appropriate or that is at least equal to the price you paid for the notes or the principal amount of the notes. The notes are not insured. The notes are our unsecured obligations. The notes are not savings accounts, deposits or other obligations of any of the bank or non-banksubsidiaries of CFG and are not insured by the FDIC or any other governmental agency. S-14

SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS This prospectus supplement, the accompanying prospectus, any related free writing prospectus and the documents incorporated by reference herein or therein include forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Any statement that does not describe historical or current facts is a forward-looking statement. These statements often include the words “believes,” “expects,” “anticipates,” “estimates,” “intends,” “plans,” “goals,” “targets,” “initiatives,” “potentially,” “probably,” “projects,” “outlook,” “guidance” or similar expressions or future conditional verbs such as “may,” “will,” “likely,” “should,” “would,” and “could.” Forward-looking statements are based upon the current beliefs and expectations of management, and on information currently available to management. Our statements speak as of the date they are made, and we do