Company: CLIK
Filing Date: 2025-04-02
Form Type: 424B4
Source: 0001213900-25-027705
Chunk: 112

Company: Click Holdings Ltd.
Filing Date: 2025-04-02
Form: 424B4
Chunk 112
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 track, assess and investigate any complaints lodged with us in relation to performance of personnel placed by us. We will carefully evaluate the complaint to determine its validity and recurrence. We will then record the findings in our database. Personnel with repeated valid complaints are promptly blacklisted and removed from talent pool so to prioritize the quality of our services and to ensure satisfaction of our customers. Vendors Due to the nature of our business, we have no major vendors. We rely primarily on individuals registered with us in the talent pool as our vendors. For the years ended December 31, 2023 and 2022, we did not have vendors which accounted for more than 10% of our cost of revenue. Credit Management Credit terms to customers We assess the credit risk of new customers prior to accepting orders through a comprehensive process, which includes online searches, credit checks with industry peers and site visits. For existing customers, we conduct an annual credit assessment to review their credit limits and terms, taking into account factors such as their repayment history, historical transaction amounts and future economic conditions. Our credit terms to customers generally range from 0 days to 30 days. The average trade receivable turnover days was between 53 and 49 days for the years ended December 31, 2023 and 2022, respectively. This metric is calculated by dividing the average trade receivables balance by the sales revenue and multiplying by 365 days. Quality Management of Talent Pool We have a rigorous screening process to ensure that personnel meet our standards before their registration, enabling us to select suitable candidates for placement with our clients. During this screening process, our Group will verify the accuracy and authenticity of personnel qualifications and skills by examining the original copies of the relevant licenses and certificates, adhering to internal guidelines on certificate and qualification verification. These guidelines outline the distinct characteristics of the certificates and licenses across various specialties. We also contact relevant authorities that issued such licenses and certificates to check the authenticity of the qualifications when necessary. Additionally, we verify the experience of healthcare personnel registered with us by reviewing reference letters issued by previous employers, which evidence their employment history if available. All background information and duty preferences of registered personnel are electronically stored in our database. This centralized system enables us to efficiently search and identify personnel of different specialty skills, experience levels and preference regarding duty assignments, location and working hours. 72

Permits and Licenses

Intellectual Property Our success and future revenue growth depend, in part, on our ability to protect our intellectual property. We rely primarily on trademarks and trade secret laws