Company: CI
Filing Date: 2025-02-27
Form Type: 10-K
Source: 0001739940-25-000009
Chunk: 1025

Company: Cigna Group
Filing Date: 2025-02-27
Form: 10-K
Item: Item 3
Chunk 1025
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 (203)(32)Administrative services only14,083 14,316 13,248 (233)(2)1,068 8 Total19,147 19,780 18,004 (633)(3)%1,776 10 %

(1)International Health excludes medical customers served by less than 100%-owned subsidiaries, as well as certain customers served by our third-party administrator.

Total medical customers decreased 3%, primarily due to a decline in IFP customers. See Part I, Item 1 of this Form 10-K for definitions of Cigna Healthcare market segments. 

Unpaid Claims and Claim Expenses

As of December 31,ChangeChange(In millions)2024202320222024 vs. 20232023 vs. 2022Unpaid claims and claim expenses$5,018 $5,092 $4,176 $(74)(1)%$916 22 %

Our unpaid claims and claim expenses liability decreased 1%, driven by a decrease in IFP customers (-$300 million), partially offset by an increase related to the Medicare businesses (+$175 million).

51

Other Operations

Other Operations includes corporate-owned life insurance ("COLI"), the Company's run-off operations and other non-strategic businesses. As described in the introduction of Segment Reporting, performance of Other Operations is measured using adjusted revenues and pre-tax adjusted income from operations. 

Results of Operations

Financial SummaryFor the Years Ended December 31,ChangeChange(Dollars in millions)2024202320222024 vs. 20232023 vs. 2022Adjusted revenues$828 $596 $2,263 $232 39 %$(1,667)(74)%Pre-tax adjusted (loss) income from operations$(9)$96 $509 $(105)N/M%$(413)(81)%Pre-tax margin(1.1)%16.1 %22.5 %(1,720)bps(640)bps

2024 versus 2023

Adjusted revenues primarily reflect premiums and net investment income associated with COLI and our run-off operations and revenues from other non-strategic businesses.

Pre-tax adjusted (loss) income from operations decreased primarily driven by unfavorable margins in our non-strategic businesses.

Corporate

Corporate reflects amounts not allocated to operating segments, including net interest expense (defined as interest on corporate financing less net investment income on investments not supporting segment and other operations), certain litigation matters, expense associated with our frozen