Company: BA
Filing Date: 2025-03-07
Form Type: DEF 14A
Source: 0001193125-25-049921
Chunk: 3

Company: BOEING CO
Filing Date: 2025-03-07
Form: DEF 14A
Chunk 3
---
 Plan. Also in 2024, we provided responsive plans, within 90 days, to all recommendations in the FAA’s Aircraft Certification, Safety & Accountability Act (ACSAA) Section 103 panel report and aligned our Commercial Airplanes Internal Audit organization to the CASO to further the independence of the team to conduct their work, and to reinforce the direct link between safety and quality. Our Quality Management System (QMS) is based on Aerospace Management Standard 9100 (AS9100), the internationally recognized standard for QMS in aerospace. Similar to other major aerospace manufacturers, we flow down AS9100 certification and compliance to our suppliers to enable processes that meet multiple customer, statutory and business requirements. Our QMS and SMS work together and are built into our organizational structure, policies, processes, procedures and resources. Comprehensive Safety & Quality Plan Our businesses are continuing to take robust steps to enhance safety and quality across their operations. We took immediate action following the 737-9door plug accident in January 2024 to ensure the safety of our fleet and production operations for all of our airplanes. We gathered feedback from our employees, regulators, customers and independent experts to develop a comprehensive plan that strengthens our safety management, quality assurance and safety culture across our production systems. Our comprehensive Safety & Quality Plan aligns to four focus areas: investing in workforce training, simplifying plans and processes, eliminating defects, and elevating our safety and quality culture. The plan also sets forth measures to continuously monitor and manage the health of our production system. Our Progress in the Four Focus Areas in 2024

| Investing in Workforce Training |     | • Conducted mandatory product safety and quality training for all employees   • Strengthened training for mechanics and quality inspectors with an enhanced support system, including workplace coaches, peer trainers, and skill enhancement centers   • Added hundreds of hours of new curriculum to training programs, including quality proficiency, SMS Positive Safety Culture, and critical skills   • Trained more than 2,500 employees in our new Foundational Training Center                                                                                                                                                              |
| Simplifying Plans and Processes |     | • Released initial simplified installation plans into 737 production   • Updated “stamping” system for mechanics and quality inspectors to display employee names on stamps for completed work   • Instituted new random quality audits of documented removals in high frequency areas to ensure compliance to process   • Mapped and prepared thousands of governance documents and work instructions for revision