Company: CFG-PE
Filing Date: 2025-03-10
Form Type: DEF 14A
Source: 0000759944-25-000044
Chunk: 62

Company: CITIZENS FINANCIAL GROUP INC/RI
Filing Date: 2025-03-10
Form: DEF 14A
Chunk 62
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15.75% |     |                       13.49% |     | 95.4%    |     | 84.8%                         |
| 3-Year Cumulative EPS |     |                 $10.75 |     |  $15.42 |     | $16.84 |     |                       $11.96 |     | 74.2%    |     |                               |

* See Appendix A for more information on Non-GAAP Financial Measures and Reconciliations. Unless otherwise noted, references to balance sheet items above are on a period-end basis and any comparisons are on a year-over-year basis versus 2023. For information on how we define EPS and ROTCE, see page 59.

#### Our Compensation-Setting Process

### Process Overview
The Compensation and HR Committee's high-level process for evaluating performance and determining executive compensation is below.

| SET GOALS, TARGETS, AND PAY MIX                                            |     | EVALUATE PERFORMANCE                                                                                                                                                                                                                                |     | DETERMINE COMPENSATION                                                                                                                                                            |
| •Set NEOs' objective key results, consistent with Company goals            
 •Review NEOs' total compensation targets                                   
 •Establish variable pay mixes for the performance year, including for NEOs 
 •Consider any program design changes suggested by shareholders             |     | •Monitor Company and NEO performance throughout the year, with comprehensive year-end reviews occurring in December and January                                                                                                                     
 •Consider other inputs, including but not limited to the Chief Risk Officer's assessment of NEOs' risk performance as well as the CEO's and Chief Human Resources Officer's assessments of NEOs' individual performance (other than for themselves) |     | •Determine corporate performance factor, which applies to all NEOs                                                                                                                
 •Perform assessment considering individual performance (such as performance of the NEO's division, momentum toward longer-term goals, leadership, etc.) and other relevant inputs |

#### 602025 Proxy Statement

#### Compensation Matters

#### NEO Compensation Targets
Starting this year, total compensation targets have been established for all NEOs which will be reviewed annually. Prior to this year, only our CEO had a compensation target. In determining targets, the Compensation and HR Committee reviews peer and industry market data including target compensation levels, actual compensation levels as disclosed in the most recent proxy statements, and additional survey data provided by AON McLagan, in each case, for the most recent year and prior years. The Compensation and HR Committee then evaluates additional factors to arrive at an appropriate target for each NEO, including the