Company: ZCARW
Filing Date: 2025-03-28
Form Type: DRS
Source: 0001013762-25-003498
Chunk: 183

Company: Zoomcar Holdings, Inc.
Filing Date: 2025-03-28
Form: DRS
Chunk 183
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, combined with most-recent search data. The overarching system goal is to improve Guests’ search experience
to aid the platform to convert searches into bookings. Among the key variables that our search-and-ranking-based algorithms take into
consideration are a Guest’s desired booking timeframe, location, vehicle category, duration, and price point.

Pricing.Our pricing
engine is highly dynamic and is layered over our Host-selected pricing and discounting capabilities to create a more optimized overall
Host earning experience. This dynamic pricing engine complements a core platform pricing structure that allows, and recommends, Hosts
to set minimum and maximum prices for their platform listings. This pricing engine helps the host to maximize earnings on the platform
and provides them with a powerful tool to best position their listing(s) relative to other Hosts on the platform.

Ratings and Review.
Our rating and review system is connected back to our search-and-ranking-based algorithms in order to provide a more holistic, more relevant
overall search experience for the Guest. By combining Host ratings and reviews into our overall search-and-ranking-based algorithms, the
platform is able to highlight particular Hosts who are more likely to deliver a better overall booking experience to the Guest. Prominently
featuring highly rated Hosts helps to ensure a high-quality assortment of options for Guests and helps inculcate more platform trust and
transparency. In turn, this helps to improve the Guest’s booking conversion on the platform. By indexing strongly toward highly
rated Host listings with positive reviews at the top of our search algorithm, Hosts are strongly incentivized to keep delivering a stellar
booking experience for the Guest. We believe that incorporating ratings and reviews prominently into our search-and-ranking-based algorithms
also creates an opportunity to build a stronger long term brand loyalty with the platform.

Payments.We accept
payments from Guests through various third-party payment platforms, including debit cards, credit cards, online banking, and digital wallet-based
payment methods, to book vehicles. Further, to account for occasional hold-ups in processing payments that occur from time to time in
our target emerging markets, our back-end payment processing tools incorporate an automatic retry framework combined with a dynamic switching
engine when payment success rates are low on a particular payment gateway. Regarding our Hosts, we have designed our payment system with
a view towards prompt disbursement of funds, which Hosts usually opt to receive via direct deposit into the Host’s bank account.
Hosts are generally paid promptly following the completion of a trip by a Guest.

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