Company: EJH
Filing Date: 2025-10-30
Form Type: 20-F
Source: 0001213900-25-104179
Chunk: 17

Company: E-Home Household Service Holdings Ltd
Filing Date: 2025-10-30
Form: 20-F
Item: Item 3
Chunk 17
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 to rely on exemptions from certain Nasdaq corporate governance standards applicable to domestic U. S. issuers. This may  
  afford less protection to holders of our securities.                                                                                      
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Risks Related to Our Business and Industry

Performance issues or an inability to provide
good customer service could adversely affect our business and harm our reputation.

The success of our business hinges on our ability
to provide quality performance and good customer service, which in turn depends on a variety of factors. These factors include our ability
to continue to offer our services at competitive prices, offer services that respond to evolving customer tastes and demands, maintain
the quality of our services, provide timely and reliable delivery of our services, offer flexible payment options, and provide good customer
service following the provision of our services. If our services are not delivered on time, customers may refuse to accept delivery. Any
failure of our service providers to provide good customer service may negatively impact the experience of our customers, damage our reputation,
and cause us to lose customers. If our customer service representatives, sales representatives, or service providers fail to provide satisfactory
service, our brand and customer loyalty may be adversely affected. In addition, any negative publicity or poor feedback regarding our
customer service may harm our brand and reputation and, in turn, cause us to lose customers and market share.

We aim to provide customers with a good customer
service experience, including providing our customers with access to a full suite of services conveniently through our online platform.
In addition, we seek to engage with our customers on an ongoing basis using online and offline channels. We cannot assure you that our
services or our efforts to engage with our customers using both our online and offline channels will be successful, which could impact
our revenue as well as our customer satisfaction, and marketing. If we are unable to provide quality performance or good customer service,
our business and reputation may be materially and adversely impacted.

If we fail to retain existing or attract
new customers or service providers, our business, financial condition and prospects may be materially and adversely affected.

If we fail to retain existing or attract new customers,
or if we fail to retain quality existing or attract new service providers, our business, financial condition, and prospects may be materially
and adversely affected. The success of our business depends on our ability to attract and retain new customers to use our online platform
and pay for our services, and to offer attractive services to our