IN THE HIGH COURT OF KERALA AT ERNAKULAM PRESENT : THE HONOURABLE MR. JUSTICE ANTONY DOMINIC TUESDAY, THE 12TH JULY 2011 / 21ST ASHADHA 1933 WP(C).No. 17950 of 2011(P) -------------------------------------- PETITIONER: ------------------- ABDUL SALEEM.M,S/O.MUHAMMED,MULLASSERY HOUSE, AKKODE P.O, VAZHAKKAD VIA., MALAPPURAM DISTRICT- 673 640. BY ADVS. SRI.G.HARIHARAN, SRI.PRAVEEN.H. RESPONDENTS: ------------------------ 1. NATIONAL INSURANCE CO.LTD., BRANCH OFFICE, KORAMBAYIL AREADE, PANDIKKAD ROAD,MANJERI -676 121. 2. CUSTOMER CARE CELL, M/S.NATIONAL INSURANCE CO.LTD., BRANCH OFFICE,KORAMBAYIL AREADE, PANDIKKAD ROAD,MANJERI- 676 121. 3. THE GRIEVANCE CELL, M/S.NATIONAL INSURANCE CO.LTD., OMANA BUILDING , JEW STREET, PADMA JUNCTION, ERNAKULAM 682 035. BY THIS WRIT PETITION (CIVIL) HAVING COME UP FOR ADMISSION ON 12/07/2011,THE COURT ON THE SAME DAY DELIVERED THE FOLLOWING: W.P.(C). NO.17950/2011-P: APPENDIX PETITIONERS' EXHIBITS: EXT.P.1: COPY OF THE REGISTRATION CERTIFICATE RELATING TO MARUTHI ALTO CAR NO.KL-10AA-8268. EXT.P.2: COPY OF THE CERTIFICATE OF INSURANCE ISSUED BY THE R.1. ON 31/07/2009 EVIDENCING COVERAGE OF THE VEHICLE MENTIONED IN EXHIBIT.P.1. WITH AN INSURANCE POLICY. EXT.P.3: COPY OF THE COMMUNICATION NO.570305/NATMAR/2009 DTD. 04/02/2010 SENT BY THE R.1. ADDRESSED TO THE PETITIONER. EXT.P.4: COPY OF THE COMPLAINT DTD. 18/09/2010 FILED BEFORE THE R.2. EXT.P.5: COPY OF THE JUDGMENT MADE IN W.P.(C).NO.1413/2011 DTD. 14/01/2011. EXT.P.6: COPY OF THE PROCEEDINGS DTD. 10/03/2011 ISSUED BY THE R.2. EXT.P.7: COPY OF THE COMPLAINT MADE BEFORE THE R.3. ON 20/04/2011. RESPONDENTS' EXHIBITS: NIL. //TRUE COPY// P.S. TO JUDGE. Prv. ANTONY DOMINIC, J. ---------------------------------------------------- W.P.(C) No. 17950 OF 2011 ----------------------------------------------------- Dated this the 12th day of July, 2011 J U D G M E N T Petitioner claims to be the registered owner of a Maruthi Alto private car bearing Reg.No.KL-10AA-8268. It is stated that in respect of the said vehicle the petitioner had subscribed a Comprehensive Insurance Policy with the first respondent bearing Policy No.70394426 dated 31.7.2009. 2. According to the petitioner, the vehicle met with an accident. Thereupon a claim was made by the petitioner, which was repudiated by the Insurance Company. 3. Aggrieved by the order of the Insurance Company repudiating the claim, invoking the provisions of Rule 13 of the Redressal of Public Grievances Rules 1998, the petitioner preferred Ext.P7 before the 3rd respondent. W.P.(C) No. 17950 OF 2011 :2 : 4. In this writ petition the only prayer sought for by the petitioner is a direction to the 3rd respondent to pass orders on Ext.P7. If as stated by the petitioner, Ext.P7 is filed under Rule 13 referred to above, and the same is pending, it is directed that the 3rd respondent shall consider Ext.P7 in accordance with law and orders thereon shall be passed as expeditiously as possible, at any rate within six weeks from the date of receipt of a copy of this judgment. The writ petition is disposed of accordingly. Sd/- ANTONY DOMINIC, JUDGE ul/- [true copy] P.S. to Judge