IN THE HIGH COURT OF JUDICATURE AT PATNA CWJC No.2537 of 2009 Dr.Sudhir Kumar, son of Late Shyam Kishore Prasad, Resident of Quarter No. 13, Back Harding Road, Patna. ….. Petitioner. VERSUS 1. The National Insurance Company Limited, Registered Office 3 Middle ton Street, Post Box No. 9229, Kolkata-700071, through the Branch Manager, National Insurance Company Limited, Main Road, Kankarbagh, Patna- 800020. 2. The Branch Manager, National Insurance Company Limited, Commercial House, Main Road, Kankarbagh, Patna-20. 3. The Surveyor, National Insurance Company Limited, Commercial House, Main Road, Kankarbagh, Patna-20. …Respondents. ----------- Advocate for the Petitioner : Mr. Kumar Praveen. Advocate for the Respondents: No one appear. ------------ 03 08.04.2009 Notice was issued by this Court to respondent no. 2, the Branch Manager, National Insurance Company Limited, Commercial House, Main Road, Kankarbagh, Patna. Even though, notice was issued by registered post the same has not been returned unserved and more than a month has expired notice is deemed to be validly served. Having gone through the writ petition, in my view, there is no point for keeping the writ petition pending. Petitioner is primarily aggrieved by non-supply of any reason or calculation or justification for not paying the full amount which the petitioner had spent on repair of his vehicle, which had met with an accident. Petitioner states that for repairs he had spent Rs. 2,78,956/- and lodged claim accordingly. Petitioner has been paid substantial amount which is short by Rs. 70,129/-. For the said deduction no reason, calculation or justification has been given nor has the survey report being given and insured is, in my view, entitled to know why he - 2 - is not getting his full insurance claim. The insurer is bound to supply all particulars in respect thereof, in which the insured can verify the justifiability of deductions or disallowances and make a grievance if so advised. I, therefore, direct the respondent no. 2 to make available all those information, as referred to above, within a period of 15 days from the date of production of a copy of this order before him. Petitioner on reasons being supplied, if he has any grievance, he would be at liberty to move under the provisions of the Redressal of Public Grievances Rules, 1988, being rules framed by the Central Government in terms of Section 114 of the Insurance Act, 1938. The authority would be Ombudsman appointed in this regard. With these directions and observations, the writ petition itself disposed of. Trivedi/ (Navaniti Prasad Singh, J.)