task_id stringlengths 42 42 | domain stringclasses 8
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value | number_of_runs int64 1 1 | reset_database_between_runs bool 1
class | gym_servers_config stringclasses 153
values | verifiers stringlengths 649 14.8k | instance_id stringlengths 68 99 | problem_statement stringlengths 133 8.4k | instruction stringlengths 133 8.4k | num_actions int64 1 212 | conversation_archive_path stringlengths 228 265 | benchmark_run_name stringclasses 3
values | resolved bool 2
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values | prompt_tokens int64 4.78k 7.25M | reasoning_tokens int64 131 50.5k | completion_tokens int64 532 149k | enterprise_ops_test_result stringlengths 612 11.1k | benchmark stringclasses 1
value |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
task_20260106_103319_873_baf0b358_69ce7445 | calendar | You are a Google Calendar automation agent with full admin rights to manage users, calendars, and events. Work in a secure, trusted environment and execute actions without asking for confirmation. Always verify users or calendar details with a single lookup before acting. Use accurate data only, never make assumptions.... | The system is currently reporting a 'NovaX Launch' Sync Failure. It appears that a critical dependency is missing: the 'Product Launches' container cannot be found within the America/Los_Angeles namespace (which requires #9fc6e7 background and #1d1d1d foreground styling).
Consequently, the process indicates that the m... | [
"update_calendar_in_list",
"move_event",
"get_colors",
"list_events",
"create_calendar",
"insert_acl_rule",
"watch_events",
"get_calendar_list"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/calendar/dbs/db_1767172809457_tj3iyf108.sql", "context": {"x-email-user-token": "ya29.A0ARrdaM-k9Vq7GzY2pL4mQf8sN1xT0bR3uHcJWv5yKzP6eF2.qwErTyUIopASDfGhJkLzXcVbNm12_34-56", "user-i... | [{"verifier_type": "database_state", "name": "Change color", "description": "Change the event background and foreground color.", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) FROM calendars WHERE summary = 'Product Launches' AND (color_id = 5 OR color_id = 19)", "expected_value": 1, "compa... | eog-gpt-5.5-2026-04-23-oh-task_20260106_103319_873_baf0b358_69ce7445 | The system is currently reporting a 'NovaX Launch' Sync Failure. It appears that a critical dependency is missing: the 'Product Launches' container cannot be found within the America/Los_Angeles namespace (which requires #9fc6e7 background and #1d1d1d foreground styling).
Consequently, the process indicates that the m... | The system is currently reporting a 'NovaX Launch' Sync Failure. It appears that a critical dependency is missing: the 'Product Launches' container cannot be found within the America/Los_Angeles namespace (which requires #9fc6e7 background and #1d1d1d foreground styling).
Consequently, the process indicates that the m... | 11 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-calendar_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260106_103319_873_baf0b358_69ce7445.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gpt-5.5-2026-04-23 | 51,541 | 1,551 | 2,526 | {"database_cleanup_succeeded":true,"domain":"calendar","passed_verifiers":5,"resolved":true,"score":1,"total_verifiers":5,"verification_results":{"Change color":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM calendars WHERE summary =... | enterprise-ops-gym |
task_20251223_174414_238_a8eea1c0_0c3b20c1 | hr | # HR MANAGEMENT ASSISTANT POLICY
**Role:** HR Management Assistant
**System Scope:** Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment.
**Compliance Level:** Strict, especially regarding PII/PHI.
You are an HR Management Assistant. Your primary goal is to facilitate the efficien... | I've been looking at Andrew Bell's onboarding, HRC0000721. It was incorrectly logged as a walk-in; it actually came through via email. We need to get this moving, so please update it to work in progress and move it to the IT Support L1 Group for technical handling. I've realized that if we don't explicitly track a Hard... | [
"find_hr_case_by_number",
"add_new_assignment_rule",
"add_new_skill",
"update_hr_case",
"create_hr_case_task",
"get_user_using_name",
"add_new_skill_to_user"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAwNCIsImlzcyI6Iml0c20ifQ.kL3_dflKxwRJSMeKKF2QT4fwpM... | [{"verifier_type": "database_state", "name": "hr_case_update_verification", "description": "Verifies that HR case HRC0000721 (hr_case_id=11) was updated with work_in_progress status, email source, and assigned to IT Support L1 (group_id=1).", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*)... | eog-gemini-gemini-3.5-flash-oh-task_20251223_174414_238_a8eea1c0_0c3b20c1 | I've been looking at Andrew Bell's onboarding, HRC0000721. It was incorrectly logged as a walk-in; it actually came through via email. We need to get this moving, so please update it to work in progress and move it to the IT Support L1 Group for technical handling. I've realized that if we don't explicitly track a Hard... | I've been looking at Andrew Bell's onboarding, HRC0000721. It was incorrectly logged as a walk-in; it actually came through via email. We need to get this moving, so please update it to work in progress and move it to the IT Support L1 Group for technical handling. I've realized that if we don't explicitly track a Hard... | 9 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251223_174414_238_a8eea1c0_0c3b20c1.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 83,665 | 4,633 | 5,526 | {"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":15,"resolved":false,"score":0,"total_verifiers":18,"verification_results":{"assignment_rule_creation_verification":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM ass... | enterprise-ops-gym |
task_20260106_090444_873_99ba2325_980a3405 | csm | CSM Agent Policy
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel... | Hey, can you review case CS-0000842. The engineering team shared a recommended fix for the issue: they suggest collecting tech-support and crashinfo logs, validating the IOS-XE version and rolling back if needed, and then upgrading to the latest stable image. Please attach related KB if its not already there. Once you'... | [
"find_case_knowledge_linkages",
"find_product_by_id",
"find_case_slas",
"find_contacts",
"send_notification",
"search_cases",
"list_users",
"retrieve_knowledge",
"update_case"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1767690175611_j99oc69fi.sql", "context": {"x-user-email": "jose.roberson@servicenow.com"}, "user_info": {"user_id": 32, "name": "Jose Roberson", "email": "jose.roberson... | [{"verifier_type": "database_state", "name": "Verify case update", "description": "Verify case update", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) AS count FROM customer_case WHERE case_id = 842 AND escalation = true AND escalation_reason = 'breach_risk';", "expected_value": 1, "compar... | eog-gemini-gemini-3.5-flash-oh-task_20260106_090444_873_99ba2325_980a3405 | Hey, can you review case CS-0000842. The engineering team shared a recommended fix for the issue: they suggest collecting tech-support and crashinfo logs, validating the IOS-XE version and rolling back if needed, and then upgrading to the latest stable image. Please attach related KB if its not already there. Once you'... | Hey, can you review case CS-0000842. The engineering team shared a recommended fix for the issue: they suggest collecting tech-support and crashinfo logs, validating the IOS-XE version and rolling back if needed, and then upgrading to the latest stable image. Please attach related KB if its not already there. Once you'... | 11 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260106_090444_873_99ba2325_980a3405.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gemini/gemini-3.5-flash | 108,774 | 7,615 | 8,870 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":2,"resolved":true,"score":1,"total_verifiers":2,"verification_results":{"Verify case update":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS count FROM customer_case W... | enterprise-ops-gym |
task_20251224_112727_844_701c5774_58c1bbfb | hybrid | # **Email Management Assistant Policy**
**Role:** Email Management Assistant
**Mandate:** Secure, accurate, and efficient management of user email communications (Messages, Drafts, Threads, Labels, Filters, and Settings).
You must act solely based on **confirmed user context** and **existing data integrity rules**. ... | I registered to the hr system with a working email jessicabrown@servicenow.com. But I am unable to update my skills. I would like to add the following skills to my list: HR Benefits, HR Data Privacy, HR Policy. Please check do I already have them. If not, check that these skills are available and active. If they are, l... | [
"list_user_skills",
"list_skills",
"send_message",
"list_users",
"get_user_using_email"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hybrid/dbs/db_1765361971944_6ld5uejbx.sql", "context": {"x-email-user-token": "Kx5XwZK6imPxgyAE88USnS4lF3np3br81Tf9FZr4Vno", "user_id": "104daf4b-2023-49f1-8def-39b4e9dcda5e", "pr... | [{"verifier_type": "database_state", "name": "Check that the message is sent as requested", "description": "Check that the message is sent as requested", "gym_name": "gym-email-mcp", "validation_config": {"query": "select count(*) from messages m join message_parts mp on mp.message_id = m.id join message_headers mh on ... | eog-gemini-gemini-3.5-flash-oh-task_20251224_112727_844_701c5774_58c1bbfb | I registered to the hr system with a working email jessicabrown@servicenow.com. But I am unable to update my skills. I would like to add the following skills to my list: HR Benefits, HR Data Privacy, HR Policy. Please check do I already have them. If not, check that these skills are available and active. If they are, l... | I registered to the hr system with a working email jessicabrown@servicenow.com. But I am unable to update my skills. I would like to add the following skills to my list: HR Benefits, HR Data Privacy, HR Policy. Please check do I already have them. If not, check that these skills are available and active. If they are, l... | 6 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hybrid_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251224_112727_844_701c5774_58c1bbfb.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 94,789 | 36,810 | 37,803 | {"database_cleanup_succeeded":true,"domain":"hybrid","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{"Check that the message is sent as requested":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 3","expected":3,"passed":false,"query":"select count(*)... | enterprise-ops-gym |
task_20260114_180423_838_00364ece_9f2ad35c | hr | # HR MANAGEMENT ASSISTANT POLICY
**Role:** HR Management Assistant
**System Scope:** Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment.
**Compliance Level:** Strict, especially regarding PII/PHI.
You are an HR Management Assistant. Your primary goal is to facilitate the efficien... | Please update Tabitha Bullock’s manager to Joanne Simpson and there should be a case for this, once this update is done, also create another case for her email change request using Employee Profile Update HR service with instructions: 'Service: Employee Profile Update, Subject: Tabitha Bullock, Detail: update her email... | [
"get_hr_service_by_name",
"send_notification",
"find_group_by_name",
"list_users",
"create_new_hr_case",
"get_users_hr_profile",
"update_hr_case",
"update_hr_profile",
"list_group_members",
"get_user_using_name"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzMSIsImlzcyI6Iml0c20ifQ.Kl0_dflKxwRJSMeKKF2QT4fwpM... | [{"verifier_type": "database_state", "name": "Verify HR Case for Email Update", "description": "Verify HR Case Creation for Email Update", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*) AS cnt\nFROM \n hr_case \nWHERE \n short_description = 'Service: Employee Profile Update, Subject... | eog-gemini-gemini-3.5-flash-oh-task_20260114_180423_838_00364ece_9f2ad35c | Please update Tabitha Bullock’s manager to Joanne Simpson and there should be a case for this, once this update is done, also create another case for her email change request using Employee Profile Update HR service with instructions: 'Service: Employee Profile Update, Subject: Tabitha Bullock, Detail: update her email... | Please update Tabitha Bullock’s manager to Joanne Simpson and there should be a case for this, once this update is done, also create another case for her email change request using Employee Profile Update HR service with instructions: 'Service: Employee Profile Update, Subject: Tabitha Bullock, Detail: update her email... | 14 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260114_180423_838_00364ece_9f2ad35c.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gemini/gemini-3.5-flash | 130,346 | 9,204 | 10,336 | {"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":3,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{"Verify HR Case for Email Update":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) AS cnt\nFROM \n... | enterprise-ops-gym |
task_20260105_163515_719_8e9e30d7_d86e69de | teams | # **Teams Assistant Policy**
You are a **Microsoft Teams Management Assistant**.
Your goal is to assist users in managing Teams, channels, chats, meetings, and related collaboration objects while adhering to organizational security, access, and data governance policies.
You must always act on **confirmed context** a... | I need to reorganize the organizational structure and communication flow within the GlobalEx Industries Team. Cleanup the General channel of the GlobalEx Industries team by checking the tabs already present. Only keep the tab whose name suggests Internal HR Resources. If such a tab exists, retitle it to HR Knowledge Hu... | [
"create_call",
"list_users",
"list_teams",
"list_teams_apps",
"list_tabs_in_channel",
"list_channels",
"delete_channel_tab",
"create_channel",
"add_channel_member",
"add_tabs_to_channels",
"send_channel_message"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-teams-mcp", "mcp_server_url": "http://localhost:8002", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/teams/dbs/db_1764136986337_rjetcjsa2.sql", "context": {"x-teams-access-token": "ya29.B1CRrdaM-super888unique777token666special555.GlobalExSuperUserAllPermissionsTokenAccess_99-99"... | [{"verifier_type": "database_state", "name": "hr_tab_configured_in_general", "description": "Verify that the General channel in GlobalEx Industries Team has a tab named HR Knowledge Hub.", "gym_name": "gym-teams-mcp", "validation_config": {"query": "SELECT COUNT(*) AS count FROM teams_channel_tabs t JOIN channels c ON ... | eog-gemini-gemini-3.5-flash-oh-task_20260105_163515_719_8e9e30d7_d86e69de | I need to reorganize the organizational structure and communication flow within the GlobalEx Industries Team. Cleanup the General channel of the GlobalEx Industries team by checking the tabs already present. Only keep the tab whose name suggests Internal HR Resources. If such a tab exists, retitle it to HR Knowledge Hu... | I need to reorganize the organizational structure and communication flow within the GlobalEx Industries Team. Cleanup the General channel of the GlobalEx Industries team by checking the tabs already present. Only keep the tab whose name suggests Internal HR Resources. If such a tab exists, retitle it to HR Knowledge Hu... | 13 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-teams_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260105_163515_719_8e9e30d7_d86e69de.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gemini/gemini-3.5-flash | 324,529 | 9,351 | 10,984 | {"database_cleanup_succeeded":true,"domain":"teams","passed_verifiers":6,"resolved":true,"score":1,"total_verifiers":6,"verification_results":{"general_old_tabs_removed":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 0","expected":0,"passed":true,"query":"SELECT COUNT(*) AS count FROM teams_c... | enterprise-ops-gym |
task_20251203_104951_949_701c5774_5a606512 | email | You are a helpful Email assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ... | I’m moving houses over the next week and will be offline while the ISP sets up service. Verify whether my auto-reply is currently enabled. If it’s not, please enable it:
- Start: Dec 19, 2025 at 12:00 PM
- End: Dec 25, 2025 at 9:00 PM
- Subject: Moving week — limited access
- Message: “I’m in the middle of a move and w... | [
"get_vacation_settings",
"update_vacation_settings",
"update_draft",
"list_drafts"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1763188937209_paq12p3yu.sql", "context": {"x-email-user-token": "tok_alice_2025_a1b2c3d4e5f6g7h8i9j0k1l2m3n4o5p6", "user_id": "user_001", "primary_email": "alice@exam... | [{"verifier_type": "database_state", "name": "Check that the vacation settings are enabled and set correctly", "description": "Check that the vacation settings are enabled and set correctly", "gym_name": "gym-email-mcp", "validation_config": {"query": "select count(*) from vacation_settings where user_id = 'user_001' a... | eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251203_104951_949_701c5774_5a606512 | I’m moving houses over the next week and will be offline while the ISP sets up service. Verify whether my auto-reply is currently enabled. If it’s not, please enable it:
- Start: Dec 19, 2025 at 12:00 PM
- End: Dec 25, 2025 at 9:00 PM
- Subject: Moving week — limited access
- Message: “I’m in the middle of a move and w... | I’m moving houses over the next week and will be offline while the ISP sets up service. Verify whether my auto-reply is currently enabled. If it’s not, please enable it:
- Start: Dec 19, 2025 at 12:00 PM
- End: Dec 25, 2025 at 9:00 PM
- Subject: Moving week — limited access
- Message: “I’m in the middle of a move and w... | 8 | runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251203_104951_949_701c5774_5a606512.tar.gz | minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | fireworks_ai/accounts/fireworks/models/minimax-m3 | 17,116 | 1,868 | 3,454 | {"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{"Check that the draft is updated as requested":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"select count(*)... | enterprise-ops-gym |
task_20251130_105156_866_0a0bf089_eef6d2ed | calendar | You are a Google Calendar automation agent with full administrative permissions to manage users, calendars, ACLs, settings, and events. Operate in a secure, trusted environment and execute actions automatically without asking for confirmation. Always verify identifiers such as calendarId and eventId with a single looku... | Please move the 'Sprint Planning & Architecture Review' event from the 'Project Management' calendar (alice-projects) to the 'Alice Johnson' calendar (alice-primary). After that, update the calendar title to 'Project Alchemy'. Then, grant Bob Smith (bob.smith@techcorp.com) and Carol White (carol.white@techcorp.com) rea... | [
"move_event",
"get_calendar_list",
"insert_acl_rule",
"list_events",
"patch_calendar"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/calendar/dbs/db_1764251838281_jreexk286.sql", "context": {"x-access-token": "ya29.A0ARrdaM-k9Vq7GzY2pL4mQf8sN1xT0bR3uHcJWv5yKzP6eF2.qwErTyUIopASDfGhJkLzXcVbNm12_34-56"}, "user_info... | [{"verifier_type": "database_state", "name": "Verify event moved to Alice\u2019s calendar", "description": "Ensure that the 'Sprint Planning & Architecture Review' event now exists under the 'alice-primary' calendar.", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) AS count FROM events WHER... | eog-gpt-5.5-2026-04-23-oh-task_20251130_105156_866_0a0bf089_eef6d2ed | Please move the 'Sprint Planning & Architecture Review' event from the 'Project Management' calendar (alice-projects) to the 'Alice Johnson' calendar (alice-primary). After that, update the calendar title to 'Project Alchemy'. Then, grant Bob Smith (bob.smith@techcorp.com) and Carol White (carol.white@techcorp.com) rea... | Please move the 'Sprint Planning & Architecture Review' event from the 'Project Management' calendar (alice-projects) to the 'Alice Johnson' calendar (alice-primary). After that, update the calendar title to 'Project Alchemy'. Then, grant Bob Smith (bob.smith@techcorp.com) and Carol White (carol.white@techcorp.com) rea... | 8 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-calendar_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251130_105156_866_0a0bf089_eef6d2ed.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 34,680 | 1,152 | 1,692 | {"database_cleanup_succeeded":true,"domain":"calendar","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{"Verify calendar title update":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) AS count FRO... | enterprise-ops-gym |
task_20251127_150451_336_701c5774_c2e9609a | email | You are a helpful Email assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ... | Hi, I have one unverified send-as alias email. I think I forgot to modify the signature there. Could you please check if it has my number in the signature? If it doesn't, add my phone number at the end: "Phone: (555) 100-4040", and then verify this send-as alias. If it already has my number, just immediately verify it.... | [
"patch_send_as_alias",
"create_draft",
"verify_send_as_alias",
"list_send_as_aliases"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1763188937209_paq12p3yu.sql", "context": {"x-email-user-token": "tok_alice_2025_a1b2c3d4e5f6g7h8i9j0k1l2m3n4o5p6", "user_id": "user_001", "primary_email": "alice@exam... | [{"verifier_type": "database_state", "name": "The number of send-as aliases should be the same", "description": "The number of send-as aliases should be the same", "gym_name": "gym-email-mcp", "validation_config": {"query": "select count(*) from send_as_aliases where user_id = 'user_001'", "expected_value": 3, "compari... | eog-gpt-5.5-2026-04-23-oh-task_20251127_150451_336_701c5774_c2e9609a | Hi, I have one unverified send-as alias email. I think I forgot to modify the signature there. Could you please check if it has my number in the signature? If it doesn't, add my phone number at the end: "Phone: (555) 100-4040", and then verify this send-as alias. If it already has my number, just immediately verify it.... | Hi, I have one unverified send-as alias email. I think I forgot to modify the signature there. Could you please check if it has my number in the signature? If it doesn't, add my phone number at the end: "Phone: (555) 100-4040", and then verify this send-as alias. If it already has my number, just immediately verify it.... | 5 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251127_150451_336_701c5774_c2e9609a.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | false | gpt-5.5-2026-04-23 | 18,153 | 5,926 | 6,378 | {"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":4,"resolved":false,"score":0,"total_verifiers":6,"verification_results":{"Check if the subject was written as requested in a new draft":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":... | enterprise-ops-gym |
task_20260102_080409_151_d4a463c3_56c32265 | csm | CSM Agent Policy
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel... | Case CS-0000005 for a hardware product was previously in process and has now been addressed. Please move it through the standard closure flow, ensuring any active service commitments are addressed and concluded as part of case finalization. Review the knowledge article linkages associated with the case. Articles purely... | [
"update_case",
"find_case_slas",
"search_cases",
"update_case_sla_details",
"delete_case_knowledge_linkages",
"retrieve_knowledge",
"find_case_knowledge_linkages"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1767172421354_2hvw7ymsn.sql", "context": {"x-user-email": "jose.roberson@servicenow.com"}, "user_info": {"user_id": 32, "name": "Jose Roberson", "email": "jose.roberson... | [{"verifier_type": "database_state", "name": "Check Case SLA ", "description": "Check Case SLA ", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM case_sla AS cs WHERE cs.case_sla_id = 9 AND cs.stage = 'completed'", "expected_value": 1, "comparison_type": "equals"}}, {"verifier_type": "... | eog-gemini-gemini-3.5-flash-oh-task_20260102_080409_151_d4a463c3_56c32265 | Case CS-0000005 for a hardware product was previously in process and has now been addressed. Please move it through the standard closure flow, ensuring any active service commitments are addressed and concluded as part of case finalization. Review the knowledge article linkages associated with the case. Articles purely... | Case CS-0000005 for a hardware product was previously in process and has now been addressed. Please move it through the standard closure flow, ensuring any active service commitments are addressed and concluded as part of case finalization. Review the knowledge article linkages associated with the case. Articles purely... | 15 | runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260102_080409_151_d4a463c3_56c32265.tar.gz | gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gemini/gemini-3.5-flash | 502,494 | 9,131 | 10,183 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":5,"resolved":true,"score":1,"total_verifiers":5,"verification_results":{" Check Case State Updated to Closed":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM custome... | enterprise-ops-gym |
task_20251207_174704_642_5c0cd3a2_c124578d | csm | CSM Agent Policy
You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel... | We need to take structured action on this case. First, note that the customer originally reported the issue through the social channel, and because it has already been reopened four times, their frustration level is now significantly elevated. This makes the case high urgency, and it should be handled accordingly. Next... | [
"find_products",
"find_user",
"retrieve_knowledge",
"assign_case_to_user",
"find_case_knowledge_linkages",
"update_case",
"search_cases"
] | [] | /mcp | 1 | true | [{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "amanda.austin@servicenow.com"}, "user_info": {"user_id": 577, "name": "Amanda Austin", "email": "amanda.austi... | [{"verifier_type": "database_state", "name": "Verify case updation", "description": "Verify case priority updation", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) AS cnt\nFROM customer_case c\nJOIN product p\n ON p.product_id = c.product_id\n AND p.name = 'Enterprise Success Plan Variant... | eog-gpt-5.5-2026-04-23-oh-task_20251207_174704_642_5c0cd3a2_c124578d | We need to take structured action on this case. First, note that the customer originally reported the issue through the social channel, and because it has already been reopened four times, their frustration level is now significantly elevated. This makes the case high urgency, and it should be handled accordingly. Next... | We need to take structured action on this case. First, note that the customer originally reported the issue through the social channel, and because it has already been reopened four times, their frustration level is now significantly elevated. This makes the case high urgency, and it should be handled accordingly. Next... | 7 | runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251207_174704_642_5c0cd3a2_c124578d.tar.gz | gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval | true | gpt-5.5-2026-04-23 | 27,019 | 1,597 | 2,067 | {"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":2,"resolved":true,"score":1,"total_verifiers":2,"verification_results":{"Verify case updation":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS cnt\nFROM customer_case ... | enterprise-ops-gym |
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