Case ID: f-supp-2d_933/html/1299-01.html
Source: Caselaw Access Project
Author: {"author": "JAMES L. ROBART, District Judge.", "license": "Public Domain", "url": "https://static.case.law/"}
Date Created: 2024-08-24T03:29:51.129683

Denise D. DEES, Plaintiff, v. ALLSTATE INSURANCE COMPANY, Defendant.
    Case No. C12-0483JLR.
    United States District Court, W.D. Washington, at Seattle.
    March 21, 2013.
    
      James Stephen Sorrels, Edmonds, WA, Sarah L. Lee, Steven P. Krafchick, Krafchick Law Firm, Seattle, WA, for Plaintiff.
    Blake Edward Marks-Dias, Bryan J. Case, Riddell Williams, Seattle, WA, for Defendant.
   ORDER ON DEFENDANT’S MOTIONS FOR SUMMARY JUDGMENT

JAMES L. ROBART, District Judge.

I. INTRODUCTION

Before the court are Defendant Allstate Insurance Company’s (“Allstate”) three motions for partial summary judgment against Plaintiff Denise D. Dees. (1/31/13 Mot. (Dkt. #36); 2/7/13 Mot. (Dkt. #40); 2/12/13 Mot. (Dkt. #45).) Ms. Dees opposes all three motions in part. (2/15/13 Resp. (Dkt. #-53); 2/25/13 Resp. (Dkt. #57); 3/4/13 Resp. (Dkt. # 60).) The court has considered the motions, all submissions filed in support and opposition thereto, the balance of the record, and the applicable law. Being fully advised, the court GRANTS in part and DENIES in part Allstate’s 1/31/13 motion regarding damages (Dkt. # 36), GRANTS Allstate’s 2/7/13 motion regarding Ms. Dees’ PIP claim (Dkt. # 40), and DENIES Allstate’s 2/12/13 Motion (Dkt. # 45).

II. FACTUAL AND PROCEDURAL BACKGROUND

Ms. Dees brings this action against her auto insurer, Allstate, alleging that Allstate failed to fulfill its contractual obligations to her and acted unreasonably by denying her benefits. On May 21, 2006, Ms, Dees was injured in a two-car accident. (Compl. (Dkt. #1) at ¶ 2.3.) An uninsured driver was at fault. (Id. at ¶ 2.4.) Allstate insured Ms. Dees under an auto insurance policy at the . time of the accident (hereinafter referred to as the “Insurance Contract”). (1/31/13 Mot. at 3.)

At issue in this lawsuit are two types of coverage in the Insurance Contract: Personal Injury Protection (“PIP”) and Underinsured • Motorist Coverage (“UIM”). (Compl. at ¶¶ 2.1-2.2.) The pertinent portion of the PIP coverage in the Insurance Contract states:

Allstate will pay to or on behalf of the injured person the following benefits. Payments will be made only when bodily injury, sickness, disease, or death is caused by an accident arising from the ownership, maintenance, or use of a motor vehicle as a motor vehicle.
(1) Medical and Hospital Benefits
All reasonable and necessary expenses incurred within three years from the date of the accident. This covers medical, surgical, and dental treatment, professional nursing, hospital, and rehabilitation services. Also covered are X-ray and other diagnostic services, prosthetic devices, ambulance services, medication, and eye glasses. Other reasonable and necessary expenses incurred for treatment prescribed by licensed medical practitioners are covered.

(Boyd Decl. (Dkt. # 37) at 20.) The Insurance Contract limits coverage of medical benefits under PIP coverage to $35,000 per person. (Id. at 6, 22.)

UIM coverage is designed to cover losses that the insured could have received from the at-fault driver if that driver had insurance up to the UIM policy limits. The pertinent portions of UIM coverage in the Insurance Contract state:

We will pay damages which an insured person is legally entitled to recover from the owner or operator of an underinsured motor vehicle because of bodily injury sustained by an injured person.
s¡: ij: # ij: %
The right to receive any damages and the amount of damages will be decided by agreement between the insured person and Allstate.
If the insured person and we do not agree, then the disagreement will be resolved in a court of competent jurisdiction.

(Boyd Deck (Dkt. # 37) at 23.) The Insurance Contract limits claims under the UIM portion of the policy to $100,000. (Id. at 6, 25.)

Allstate paid Ms. Dees $21,274.83 under the PIP portion .of the policy. (1/31/13. Boyd Deck (Dkt. # 37) at 2.) On March 28, 2007, Allstate sent Ms. Dees a letter effectively terminating her PIP claim. (2/25/13 Resp. at 5.) Allstate continued to investigate Ms. Dees’ UIM claim, though the parties dispute Allstate’s methodology and efforts. (See generally 2/12/13 Mot.; 3/4/13 Resp.)

On February 23, 2011, Ms. Dees’ attorney sent Allstate a UIM demand letter requesting payment of $100,000 — the UIM policy limit. (Wyche Deck Ex. M (Dkt. # 47-2).) On June 9, 2011, Allstate sent Ms. Dees’ counsel a letter counter-offering $8,000, in addition to the amount it had already paid out under the PIP portion of the policy. (3/15/13 Lee Deck Ex. 8 (Dkt. # 54-8).) Unable to reach a settlement, Ms. Dees filed the instant lawsuit in King County Superior Court on March 1, 2012. (See Compl.) Allstate removed the case to this court. (See Notice of Removal (Dkt. #1)0 '

Ms. Dees brings four claims: (1) that Allstate breached the Insurance Contract by failing to pay full amounts owing under the UIM and PIP policies; (2) that Allstate breached its duty of good faith by unduly giving its own financial considerations more weight than those of Ms. Dees; (3) that Allstate violated the Washington Consumer Protection Act (“CPA”), RCW 19.86.010 et seq.; and (4) that Allstate violated the Washington Insurance Fair Conduct Act (“IFCA”), RCW 48.30.010-.015. (Compl. ¶¶ 4-5.)

III. DISCUSSION

Allstate’s motions for summary judgment request the following:

• A determination that Allstate’s maximum potential liability for breach of contract is equal to the Insurance Contract’s UIM and PIP coverage limits, less offset for amounts it paid Ms. Dees under the PIP policy. (1/31/13 Mot. at 2.)
• Dismissal of Ms. Dees’ common law bad faith claim^ related to its handling of her PIP claim , as time barred. (2/7/13 Mot. at 2.) ..
• A determination that Allstate is not liable for bad faith as a matter of law for Allstate’s handling of Ms. Dees’ UIM claim between May 21, 2006 and February 24, 2011. (2/12/13 Mot. at 2.)
• A determination that if Allstate is liable for bad faith, its liability is limited to damages proximately caused by its bad faith conduct, not the underlying car accident. (1/31/13 Mot. at 2.)
• A determination that Allstate’s conduct prior to March 1, 2008, cannot form the basis of Ms. Dees’ CPA claim because its liability for such conduct is time-barred. (2/7/13 Mot. at 2.)
• A determination that if Allstate is liable for violating the CPA, its liability is limited to damages to Ms. Dees’ property' or business proximately caused by its allegedly unfair or deceptive act. (1/31/13 Mot. at 2.)
• Dismissal of Ms. Dees’ IFCA claim ■related to Allstate’s handling of her 1 PIP claim because Allstate denied her PIP claim prior to IFCA’s effective date. (2/7/13 Mot. at 2.)
• A determination that if Allstate is liable for violating IFCA, its liability is limited to damages proximately caused by its allegedly unreasonable denial of Ms. Dees’ claims. (1/31/13 Mot. at 2.)

Summary judgment is appropriate if the evidence, when viewed in the light most favorable to the non-moving party, demonstrates “that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.” Fed.R.Civ.P. 56(a); Celotex Corp. v. Catrett, 477 U.S. 317, 322, 106 S.Ct. 2548, 91 L.Ed.2d 265 (1986); Galen v. Cnty. of L.A., 477 F.3d 652, 658 (9th Cir.2007). The moving party bears the initial burden of showing that there is no genuine issue of material fact and that he or she is entitled to prevail as a matter of law. Celotex, 477 U.S. at 323, 106 S.Ct. 2548. If the moving party meets his or her burden, then the non-moving party “must make a showing sufficient to establish a genuine dispute of material fact regarding the existence of the essential elements of his case that he must prove at trial” in order to withstand summary judgment. Galen, 477 F.3d at 658.

A. Breach of Contract Damages

Allstate asserts that if it is liable for breaching the Insurance Contract, its maximum liability for damages is limited to the policy limits of the Insurance Contract, offset by the amount Allstate, has already paid Ms. Dees. (1/31/13 Mot. at 5.) The court agrees, as does Ms. Dees. (See Dees Proposed Order (Dkt. # 53-1) at 2.) An insured may only recover damages up to the policy limits in an insurance breach of contract action. Polygon N.W. Co. v. Am. Nat’l Fire Ins. Co., 143 Wash.App. 753, 189 P.3d 777, 789 (2008) (“Washington law does not in fact force insurers to pay for losses that they have not contracted to insure.”); Tribble v. Allstate Prop. and Cas. Ins. Co., 134 Wash.App. 163, 139 P.3d 373, 376 (2006). The Insurance Contract provides for a maximum PIP benefit of $35,000 and a maximum UIM benefit of $100,000. (1/31/13 Boyd Decl. at 6.) The parties. do not dispute that Allstate has already paid $21,274.83 to Ms. Dees from her PIP coverage. (Id. at 2; 2/15/13 Resp. at 2.) Thus, the court GRANTS partial summary judgment in favor of Allstate on Ms. Dees’ breach of contract claim. If Allstate is liable for breach of contract, its damages for that breach are limited to $113,725.17.

B. Bad Faith

1. Statute of Limitations as to Ms. Dees’ PIP Claim

Allstate argues that Ms. Dees’ claim that Allstate acted in bad faith by denying her PIP claim is time-barred. (2/7/13 Mot. at 13.) The court agrees. In Washington, an action for bad faith under an insurance contract sounds in tort. St. Paul Fire and Marine Ins. Co. v. Onvia, Inc., 165 Wash.2d 122, 196 P.3d 664, 668 (2008). Tort claims in Washington are subject to a three-year statute of limitations. ROW 4.16.080(2). Ms. Dees’ cause of action for bad faith resulting from Allstate’s handling of her PIP claim accrued when Allstate denied coverage. See Lenk v. Life Ins. Co. of N. Am., 2010 WL 5173207, at *2 (W.D.Wash. Dec. 13, 2010). Allstate denied Ms. Dees’ PIP claim on March 28, 2007. (2/7/13 Boyd Decl. Ex. D (Dkt. #41-2) at 2.) Ms. Dees filed the instant suit on March 1, 2012, more than three years after Allstate denied her PIP coverage. (See Compl.) Ms. Dees concedes that she cannot assert a bad faith claim for any action that Allstate took prior to March 1, 2009. (2/25/13 Resp. at 19.) Accordingly, the court GRANTS Allstate’s motion for summary judgment as to Ms. Dees’ bad faith claim arising from Allstate’s handling of her PIP claim based on expiration of the statute of limitations.

2. Allstate’s Handling of the UIM Claim From the Accident to Receipt of Ms. Dees’ Demand Letter

Allstate contends that it cannot be liable for breaching its duty of good faith as a matter of law for its conduct in handling Ms. Dees’ UIM claim between the time of the accident and the time it received her UIM demand letter. (2/12/13 Mot. at 2.) Allstate argues that Ms. Dees presents no evidence that Allstate acted in bad faith during that time period and that no reasonable fact finder could conclude otherwise. (Id. at 10-11.) Ms. Dees argues that genuine disputes of material fact exist regarding whether Allstate considered all medical evidence in handling her UIM claim during that time frame. (3/4/13 Resp. at 18-23.)

“To succeed on a bad faith claim, the policyholder must show the insurer’s breach of the insurance contract was unreasonable, frivolous, or unfounded.” Smith v. Safeco Ins. Co., 150 Wash.2d 478, 78 P.3d 1274, 1277 (2003). Whether an insurer acted in bad faith is a question of fact. Van Noy v. State Farm Mut. Auto. Ins. Co., 142 Wash.2d 784, 16 P.3d 574, 577 (2001). If reasonable minds could differ as to whether an insurer’s conduct was reasonable, or if there are material issues of fact with respect to the reasonableness of the insurer’s action, then summary judgment is not appropriate. Smith, 78 P.3d at 1277-78.

Summary judgment is inappropriate here. There are disputed issues of material fact regarding Allstate’s consideration of Ms. Dees’ medical information in assessing her UIM claim. Allstate contends that, until it received Ms. Dees’ UIM demand letter, it could not obtain Ms. Dees’ complete medical records because it lacked authorization to obtain those records. (2/12/13 Mot. at 10.) Allstate submits testimony that Ms. Dees’ attorney denied Allstate authorization to obtain Ms. Dees’ medical records. (2/12/13 Wyehe Decl. ¶ 15.) Ms. Dees submits directly contradictory evidence: on December 4, 2008, Ms. Dees’ attorney sent Allstate a letter disputing Allstate’s claim that it did not have authorization to obtain Ms. Dees medical records and attached two separate medical authorizations, signed by Ms. Dees in 2006, allowing Allstate to obtain her medical records until her claim was “legally concluded.” (2/25/13 Lee Decl. Ex. 26 (Dkt. # 58-26).) Allstate also contends that “nothing in [Ms. Dees’] interrogatory answers even remotely relates to Allstate’s investigation and handling of Plaintiffs UIM claim before it received the UIM demand letter in February 2011.” (2/12/13 Mot. at 11.) Yet, in her answer to Allstate’s Interrogatory # 21, Ms. Dees states that Allstate “withheld medical records from its own medical providers to the detriment of plaintiffs UIM and PIP claims.” (Case Decl. (Dkt. #46) at 10.) Ms. Dees also answered that Allstate “intentionally omitted facts and events from its claims file.” (Id.)

Viewing this evidence in the light most favorable to Ms. Dees, these allegations relate to Allstate’s handling of her UIM claim prior, to receipt of a demand letter and raise a genuine issue of material fact as to the reasonableness of Allstate’s handling of that claim. The record shows disputed facts as to whether Allstate did or did not have access to the records it needed to process Ms. Dees’ UIM claim and whether it properly considered all medical evidence in the case. Reasonable minds could differ as to whether Allstate acted unreasonably in making a settlement offer based on potentially incomplete medical records. As such, the court DENIES Allstate’s motion for partial summary judgment on Ms. Dees’ bad faith UIM claim.

3. Damages

Allstate asserts that if it is ultimately liable for violating its implied duty of good faith under the UIM provisions of the Insurance Contract, it should be liable only for those damages proximately caused by its alleged bad faith conduct. (1/31/13 Mot. at 6-7.) The court agrees, as does Ms. Dees. (See 2/15/13 Resp. at 9.) Ms. Dees’ bad faith claim sounds in tort. St. Paul Fire and Marine Ins. Co., 196 P.3d at 668. Claims for damages under a bad faith claim are limited to those proximately caused by the insurer’s breach of duty. Id. However, “because bad faith is a tort; a plaintiff is not limited to economic damages.” Anderson v. State Farm Mut. Ins. Co., 101 Wash.App. 323, 2 P.3d 1029, 1035 (2000) (citing Coventry Assocs. v. Am. States Ins. Co., 136 Wash.2d 269, 961 P.2d 933, 939 (1998)). Rather, if Ms. Dees establishes bad faith at trial she will be entitled to recover both financial and emotional damages proximately caused by Allstate’s bad faith. Id.

Moreover, Allstate goes too far in asking the court to rule, as a matter of law, that Ms. Dees cannot assert any damages arising from her car accident as part of her bad faith claim. (See 1/31/13 Mot. at 6 (asking the court to exclude any damages caused by the underlying car accident).) As discussed below, some of the damages that Ms. Dees allegedly experienced as a result of the automobile accident may have been covered under the UIM provisions of the Insurance Contract but remain unpaid by Allstate. If Ms. Dees is able to establish at trial that these amounts remain unpaid in bad faith, then she would be able to recover these damages.

The damages available to a plaintiff raising a’ tort claim for bad faith against a carrier depend in part on whether the underlying policy provides first-party or third-party coverage. See Graham Bingham Irrevocable Trust v. John Hancock Life Ins. Co. USA, 827 F.Supp.2d 1275, 1288 (W.D.Wash.2011) (distinguishing between third-party claims where an insurer owes or duty to defend or handles a claim under a reservation of rights and first-party claims). Washington law counsels the court to treat UIM coverage like a first-party claim because under the UIM provisions of the Insurance Contract Allstate has no duty to defend Ms. Dees; rather, Allstate “stands in the shoes of the uninsured motorist.” Barry v. USAA, 98 Wash.App. 199, 989 P.2d 1172, 1176 (1999). If the insured is making a first-party bad faith claim, then the court may not impose coverage by estoppel. Graham-Bingham Irrevocable Trust, 827 F.Supp.2d at 1288 (citing Coventry Assocs., 961 P.2d at 939-40). Further, “absent proof of coverage, the insured is not entitled to policy benefits.” Id (citing Coventry Assocs., 961 P.2d at 939-40). In this instance, however, there is a genuine dispute of material fact as to whether Ms. Dees is entitled to unpaid damages arising out of her automobile accident that the UIM provisions of the Insurance Contract covered. If Ms. Dees can establish that she incurred damages as result of the automobile accident and those damages are covered by her UIM policy but remain unpaid in bad faith, then Ms. Dees is entitled to recover those damages. Thus, the court GRANTS in part and DENIES in part Allstate’s -motion for partial summary judgment as to its. liability for damages under Ms. Dees’ bad faith tort claim.

C. Washington Consumer Protection Act

1. Statute of Limitations

Allstate argues that Ms. Dees cannot base her CPA claim on anything that Allstate did or did not do before March 1, 2008, because such claims would be time-barred. (2/7/13 Mot. at 16.) A CPA claim for damages has a four year statute of limitations. RCW 19.86.120. As Ms. Dees filed the instant suit on March 1, 2012, the statute ran on any alleged conduct violating the CPA prior to March 1, 2008. Ms. Dees does not dispute this, nor does she assert that any of her claims should be tolled; rather, she argues that the court should not dismiss her CPA claim entirely. (2/25/13 Resp. at 16-17.) Allstate is not asking the court to do that. (See 2/7/13 Mot. at 16.) Allstate is not liable for any allegedly unfair or deceptive acts that took place prior to March 1, 2008. In order to prevail on her CPA claim, Ms. Dees must prove that Allstate committed an unfair or deceptive practice after March 1, 2008. Accordingly, the court GRANTS summary judgment in favor of Allstate as to Ms. Dees’ CPA claim with respect to any alleged unfair or deceptive practice occurring prior to March 1, 2008.

2. Damages

Allstate asserts that, if it is liable for a CPA violation, it is liable only for those damages to Ms. Dees’ “business or property” proximately caused by Allstate’s allegedly unfair or deceptive practice but not any personal injuries resulting from the car accident. (1/31/13 Mot. at 8). Ms. Dees asserts that the CPA allows her to recover the cost of medical bills she. paid that Allstate should have paid. (2/15/13 Resp. at 18.)

Under the CPA, a plaintiff must prove that the defendant’s act or practice (1) is unfair or deceptive; (2) occurs in the conduct of trade or commerce; (3) affects the public interest; (4) causes injury to the plaintiffs business or property; and (5) causes the injury suffered. Hangman Ridge Training Stables, Inc. v. Safeco Title Ins. Co., 105 Wash.2d 778, 719 P.2d 531, 535 (1986). The CPA allows a plaintiff who has been “injured in his or her business or property by a violation” to recover actual damages, trial costs, and attorney’s fees. RCW 19.86.090; Ambach v. French, 167 Wash.2d 167, 216 P.3d 405, 407 (2009).

Under the CPA, “injury is distinguished from damages.” Sorrel v. Eagle Healthcare, Inc., 110 Wash.App. 290, 38 P.3d 1024, 1028-29 (2002). The plaintiff need not prove monetary damages so long as there is “some injury to property or business.” Id. at 1029. A plaintiff satisfies the fourth and fifth elements of a CPA claim when he or she proves that the defendant’s unfair or deceptive act or practice deprived them of the use of property. Id.

Several recent decisions in this district lead the court to conclude that, under the CPA, Ms. Dees cannot prove an injury to her business or property by solely alleging that Allstate should have paid her medical bills, because those injuries are derivative of her personal injuries. Personal injuries are not compensable damages under the CPA and do not constitute an injury to business or property. Ambach, 216 P.3d at 408. Additionally, emotional damages, such a pain and suffering, and their attendant physical manifestations are not compensable and do not constitute injury under the CPA. Wash. St. Physicians Ins. Exch. & Assoc. v. Fisons, 122 Wash.2d 299, 858 P.2d 1054, 1064 (1993). “Where plaintiffs are both physically and economically injured by one act, courts generally refuse -to find injury to business or property as used [in the CPA].” Ambach, 216 P.3d at 409.

In Haley v. Allstate Ins. Co., No. C091494, 2010 WL 4052935 (W.D.Wash. Oct. 13, 2010), a court in this district, on similar facts, rejected the plaintiffs contention that Allstate’s failure to pay her medical bills from a car accident constituted a property injury. Id. at *8. In Coleman v. Am. Commerce Ins. Co., No. 09-5721, 2010 WL 3720203 (W.D.Wash. Sept. 17, 2010), aff'd 461 Fed.Appx. 600 (9th Cir.2011), a court in this district rejected the plaintiffs claim that the defendant insurance company’s failure to pay her UIM claim for PTSD resulting from a car accident constituted an injury under the CPA. Id. at *4. Similarly, a court in this district found that a plaintiff could not show injury under the CPA by alleging that the insurance company defendant’s failure to pay her full PIP benefits exacerbated her injuries and caused her to lose her job, as these were personal injuries. Sadler v. State Farm Mut. Auto. Ins. Co., No. C07-995, 2008 WL 4371661, at *8-9 (W.D.Wash. Sept. 22, 2008). The Ninth Circuit affirmed, holding that the plaintiffs alleged injuries were personal injuries, citing to the Washington Supreme Court’s decision in Ambach. Sadler v. State Farm Mut. Auto. Ins. Co., 351 Fed.Appx. 234, 236 (9th Cir.2009). The court finds these cases persuasive and applies their reasoning to the instant case.

Ms. Dees cites no authority for the proposition that Allstate’s failure to pay her medical bills constitutes an injury to her business or property. Although Ms. Dees is correct that money is property, and Allstate’s alleged failure to pay her medical bills may have caused her to pay those bills, payment for medical treatment “does not transform medical expenses into business or property harm.” Ambach, 216 P.3d at 409. Allstate, as UIM insurer, “stands in the shoes” of the uninsured motorist. Barry, 989 P.2d at 1176. Ms. Dees’ UIM claim, then, is substantially similar to the claim she would make if suing the uninsured motorist directly. That suit would be a personal injury suit. Her claimed CPA injury — unpaid medical bills for injuries arising from a car accident — are exactly what she would recover in a successful personal injury suit against the uninsured driver. Her CPA injury claim, then, is indistinct from her personal injury claim; her alleged CPA injury is derivative of her personal injuries and, therefore, does not constitute a CPA injury under Ambach. Ambach, 216 P.3d at 408-09.

The court, however, will not go so far as to categorically preclude Ms. Dees from claiming injury to her property related to her car accident. A CPA injury can include monetary losses; “[t]he injury element will be met if the consumer’s property interest -or money is diminished because of the unlawful conduct even if the expenses caused by the statutory violation are minimal.” Mason v. Mortgage Am., Inc., 114 Wash.2d 842, 792 P.2d 142, 148 (1990). Ms. Dees may be able to prove a property injury resulting from Allstate’s non-payment of her medical bills. For instance, Ms. Dees could potentially claim that Allstate’s non-payment or delayed payment of medical bills caused her to incur a financial loss apart from the unpaid medical bills themselves, such as interest on amounts she borrowed to cover the costs. See Sorrel, 38 P.3d at 1029 (the plaintiff established injury under the CPA where the defendant kept funds the plaintiff was rightfully entitled to for two weeks). As Ms. Dees has not yet quantified her damages, the court will not issue an advisory opinion as to whether Ms. Dees’ injuries in this case constitute injury under the CPA. The court encourages the parties to address the issue in their trial briefing.

For the foregoing reasons, the court GRANTS in part and DENIES in part Allstate’s motion as to CPA damages. Ms. Dees may claim injuries to her business or property proximately caused by Allstate’s allegedly deceptive act or practice. Some of these damages may relate to the underlying car accident. The CPA will not, however, allow Ms. Dees to recover for any personal injuries.

D. Washington Insurance Fair Conduct Act

1. Retroactivity

Allstate argues that Ms. Dees’ claim that Allstate unreasonably denied her PIP benefits in violation of the IFCA fails because Allstate’s denial occurred before enactment of the IFCA. (2/7/13 Mot. at 5.) Ms. Dees concedes this issue. (2/25/13 Resp. at 19.) , The court also agrees with Allstate. The IFCA provides plaintiffs a cause of action arising from an insurance company’s unreasonable denial of coverage or payment of benefits. RCW 48.30.015. “The operative date in determining whether the IFCA applies is the date that a claim for coverage is denied.” Ledcor Indus. (USA) Inc. v. Va. Sur. Co., Inc., 2011 WL 6140957, at *11 (W.D.Wash. Dec. 9, 2011). Allstate denied Ms. Dees’ PIP claim on March 28, 2007. (2/7/13 Boyd Decl. Ex. D at 2.) The IFCA became effective on December 6, 2007. Ledcor Indus. (USA) Inc., 2011 WL 6140957, at *11. The IFCA is not retroactive. Id. Accordingly, the court GRANTS summary judgment in favor of Allstate as to Ms. Dees’ IFCA claim arising from Allstate’s denial of her PIP claim.

2. Damages

Allstate asserts that, if it is liable for an IFCA violation, it is liable only for those damages proximately caused by Allstate’s IFCA violation and not any personal injuries resulting from the car accident. In response, Ms. Dees argues that her right to recovery under IFCA includes recovery of “actual damages,” which she asserts might include, inter alia, medical bills, lost wages, and pain and suffering. (See 2/15/13 Resp. at 21.) Allstate’s position is correct in that Allstate is liable only for those damages proximately caused by Allstate’s IFCA violation, but otherwise Allstate’s position goes too far. By the plain language of the statute “[a]ny first-party insured ‘who is unreasonably denied a claim for coverage or payment of benefits,’ can sue to- recover ‘the actual damages sustained....’” Tavakoli v. Allstate Prop. and Casualty Ins. Co., 2012 WL 6677766, at *9 (W.D.Wash. Dec. 21, 2012) (quoting RCW 48.30.015(1)). “The actual damages sustained from an ‘unreasonable] deni[al]’ of benefits necessarily include (but are not necessarily limited to) the benefits that were unreasonably denied.” Id. Thus, an IFCA claimant can recover policy benefits, subject to the policy’s limits and other applicable terms and conditions. The court does not agree with Allstate that damages, such- as unpaid medical bills, lost wages, and pain. and suffering cannot be recovered if those damages also represent unreasonably denied UIM policy benefits. Rather, if Ms. Dees’ medical bills, lost wages, and pain and suffering damages also represent unreasonably denied policy benefits, then Ms. Dees may recover these amounts if she proves her IFCA claim at trial. Thus, the court GRANTS in part and DENIES in part Allstate’s motion with respect to Ms.: Dees’ IFCA damages.

IV. CONCLUSION

For the foregoing reasons, the court GRANTS in part and DENIES in part Allstate’s 1/31/13 motion (Dkt. # 36), GRANTS Allstate’s 2/7/13 motion (Dkt. # 40), and DENIES Allstate’s 2/12/13 motion (Dkt. # 45). All issues not specifically resolved herein are reserved for subsequent disposition at trial or otherwise. 
      
      . Allstate's filing of three contemporaneous dispositive motions within a two-week period violates the court’s Local Rules. See W.D. Wash. Local Rules CR 7(c)(3). Nevertheless, the court previously exercised its discretion and granted Allstate’s motion requesting that the court consider all three motions despite the violation. (See 2/19/13 Ord. (Dkt. #55).)
     
      
      . Ms. Dees requests oral argument as to Allstate’s 1/31/13 Motion. (See 2/15/13 Resp. at 1.) However, oral 'argument is unnecessary if it would not be helpful to the court and if neither party is prejudiced. See Partridge v. Reich, 141 F.3d 920, 926 (9th Cir.1998) (“[A] district court can decide the issue without oral argument' if the parties can submit their papers to the court.”); Houston v. Bryan, 725 F.2d 516, 517-18 (9th Cir.1984). Here, the court is familiar with the nuances of this case, in many instances Ms. Dees does not dispute Allstate’s contentions in its 1/31/13 motion, the issues have been thoroughly briefed by both parties (in three separate motions), and oral argument would not be of assistance to the court. Accordingly, the court denies Ms. Dees' request for oral argument.
     
      
      . As discussed herein, this is the first of many issues that Allstate raises in its motion that Ms. Dees does not dispute. Under these circumstances, the court wonders why Allstate needed to file three contemporaneous dispositive motions, as opposed to serving requests for admission on Ms. Dees. The court also wonders why Ms. Dees agrees with many of Allstate's points, yet feels the need to file extensive responsive briefs that address points not actually raised by Allstate, such as speculation as to what damages Ms. Dees might present at trial. (See, e.g., 2/15/13 Resp. at 13 (speculating on the breach of contract damages that Ms. Dees might present at trial, but not disputing Allstate's claim that such damages cannot exceed the policy limits of the Insurance Contract).) Ms. Dees also taxes the court’s time by responding to arguments Allstate does not make. (See, e.g., 2/25/13 Resp. at 17-18 (arguing that Ms. Dees’ breach of contract claim is not time-barred, even though Allstate never asserts that it is); id. at 16-17 (arguing that the court should not dismiss her CPA claim entirely, even though Allstate does not ask the court to do so).) The parties are advised that, in the future, they should confer and stipulate to agreed points, so as to avoid wasting judicial resources.
     
      
      . In a breach of contract action, the insured is entitled to expectation damages — the amount he or she would have received under the contract but for the breach. Woo v. Fireman’s Fund Ins. Co., 150 Wash.App. 158, 208 P.3d 557, 563 (2009) ("The general rule regarding damages for an insurer’s breach of contract is that the insured must be put in as good a position as he or she would have been had the contract not been breached.”). Ms. Dees asserts that she is also entitled to incidental and consequential losses arising from Allstate’s breach of contract. (See 2/15/13 Resp. at 11.) “Consequential damages are sustainable if they flow naturally and inevitably from a breach of contract and are so related to it as to have been within the contemplation of the parties when they entered into it.” Pettaway v. Commercial Auto. Serv., Inc., 49 Wash.2d 650, 306 P.2d 219, 222 (1957). The court declines to rule on the availability of consequential damages under the Insurance Contract because there are disputed issues of material fact at this time as to Ms. Dees’ damages. The parties have also not briefed whether Ms. Dees’ damages, if any, were "within the contemplation of the parties” when they entered into the Insurance Contract. Nevertheless, even if Ms. Dees is ultimately entitled to consequential damages for Allstate’s alleged breach of the Insurance Contract, total damages, including actual, incidental, and consequential damages for that breach, cannot exceed the Insurance Contact's policy limits, offset by the amount Allstate has already paid. Polygon N.W. Co., 189 P.3d at 789.
     
      
      . Although the court grants summary judgment in favor of Allstate as to Ms. Dees' bad faith claim arising from Allstate's denial of PIP coverage, Ms. Dees' claim that Allstate acted in bad faith in handling her UIM claim remains.
     
      
      . The record contains evidence showing that Allstate assigned a UIM adjuster and began investigating Ms. Dees' UIM claim as early as May 2006. (2/25/13 Lee Decl. Ex. 1.) Ms. Dees’ attorney sent Allstate a letter on February 24, 2011, demanding that Allstate pay Ms. Dees the full UIM coverage limit, $100,000, to settle her UIM claim. (Wyche Decl. Ex. M.)
     
      
      . Allstate argues that there is no genuine dispute that Ms. Dees denied it access to her medical records because Ms. Dees only authorized access for purposes of paying her PIP claim. (3/8/13 Reply (Dkt. # 62) at 4-5.) Allstate does not address Ms. Dees’ attorney’s December 4, 2008 letter, in which Ms. Dees’ attorney attached two medical authorizations, neither of which limit Allstate's access to purposes of paying Ms. Dees’ PIP invoices. (See 2/25/13 Lee Decl. Ex. 26.) Ms. Dees, through her counsel, may very well have revoked authorization or otherwise restricted access to her medical records, but Allstate’s arguments to that end only highlight that, when viewing the record in the light most favorable to Ms. Dees, genuine issues of material fact exist.
     
      
      . If Ms. Dees prevails on multiple claims of liability, she cannot recover more than once for the same injury. That is, if she prevails on her breach of contract or IFCA claims and recovers unpaid UIM coverage amounts, she cannot recover those same amounts resulting from Allstate's bad faith handling of hér UIM claim.
     
      
      . Although Washington recognizes a continuing tort doctrine, no Washington court has applied the doctrine to Consumer Protection Act claims in the insurance context. See Greene v. Young, No. 58618-1-I, 2008 WL 2779015, at *15-16 (Wash.Ct.App. July 14, 2008) (unpublished) (rejecting the plaintiff's contention that an insurance company’s delay of payments was a continuing violation that tolled the CPA statute of limitations). Further, Washington courts have not applied the-doctrine to claims of bad faith. Walker v. Metro. Casualty Ins. Co., No. C12-0173, 2013 WL 942554, at *4 (W.D.Wash. March 8, 2013). The court concludes that applying the continuing tort doctrine or equitable tolling in this instance would defeat the purpose of the CPA's four-year statute of limitations. To the extent that Ms. Dees’ CPA claim is based on Allstate's denial of PIP benefits in 2007, Ms. Dees would have been aware of that denial as of March 28, 2007, the date she received the denial notice. At that point, Ms. Dees could have initiated a CPA claim. Cf. id. (declining to apply the continuing tort doctrine to an insurance bad faith claim where the plaintiff would have been aware of the insurer's alleged bad faith action long before the statute of limitations had run). Ms. Dees, however, may argue at trial that Allstate violated the CPA in its review of Ms. Dees' PIP claim medical records and its subsequent affirmation of its denial of her PIP claim, as Allstate’s review and affirmation of its denial occurred in February 2009 (see 2/25/13 Resp. at 17), within the CPA’s four-year statute of limitations.
     
      
      . But see Van Noy v. State Farm Mut. Ins. Co., 98 Wash.App. 487, 983 P.2d 1129, 1135 (1999) (noting that plaintiffs might assert an injury under the CPA for "seeking a continuing course of medical or therapy treatment for which they may ultimately be deemed liable and which they would not have pursued had they known.”). While Van Noy implies that plaintiffs might assert CPA injuries by claiming they sought medical care which they would not have sought if they knew their insurer would not pay for it, the court declines to follow Van Noy. The above quoted language is dicta; the court held only that summary judgment was precluded because a material dispute of fact remained as to the plaintiffs' injuries. Id. Additionally, the Washington Court of Appeals decided Van Noy ten years before Ambach, in which the Washington Supreme Court first unequivocally held that payment of medical bills for personal injuries did not constitute an injury to property under the CPA. Ambach, 216 P.3d at 409.
     
      
      . If a plaintiff proves an insurance company acted in bad faith, they also establish the first three prongs of the Hangman CPA test. Bryant v. Country Life Ins. Co., 414 F.Supp.2d 981, 1002-03 (W.D.Wash.2006). Thus, to the extent Ms. Dees bases her CPA claim on Allstate’s bad faith actions, if she prevails on her CPA claim, she would likely prevail on her bad faith claim. As discussed above, Ms. Dees could potentially recover unpaid medical bills that Allstate should have paid if she succeeds on her bad faith claim. She could also recover for the same damages if she is successful on her breach of contract or IFCA claims. She cannot, however, recover for these same damages more than once.
     
      
      . Although the court grants summary judgment in favor of Allstate as to Ms. Dees’ IFCA claim resulting from Allstate’s denial of PIP coverage, Ms. Dees’ IFCA claim that Allstate unreasonably denied her UIM coverage remains.