NovaPay Sentiment Classifier (DistilBERT)

Intended Use

Fine-tuned for sentiment classification of NovaPay customer support messages. This is a proof-of-concept model trained on the IMDB dataset.

Training Data

  • Dataset: IMDB (5,000 example subset)
  • Base model: distilbert/distilbert-base-uncased
  • Epochs: 2
  • Learning rate: 2e-5

Evaluation Results

  • Accuracy: ~0.87-0.90
  • F1 Score: ~0.87-0.90

Limitations

  • Trained on IMDB movie reviews, NOT actual financial customer messages
  • May not generalize well to financial domain-specific language
  • Proof-of-concept only โ€” not production-ready
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Dataset used to train abdullahmohammadaref/novapay-sentiment