Document ID: chunk:federal_register_of_legislation:F2020C01083:reg:14:p4
Version: federal_register_of_legislation:F2020C01083
Segment Type: reg
Provision Reference: reg 14 (pt 4/5)
Character Range: 31442–34510

minimum of two years; and

       (c) make those records available to the ACMA within 5 working days after receiving a written request from the ACMA.

Part 7 – Reasonable assistance

   19  Reasonable assistance regarding post-migration testing, the supply of interim services and line capability assessment

    Application of this section

       (1)          This section applies to:

           (a)          an NBN CSP (the first CSP) seeking to supply an NBN service to a consumer;

           (b)          a person (the second person) mentioned in section 4 who:

              (i)            is involved (directly or indirectly) in the supply of the NBN service; and

              (ii)         has a direct contractual relationship with the first CSP; and

           (c)          a person (the third person) mentioned in section 4 who:

              (i)            is not the first CSP or the second person;

              (ii)         is involved (directly or indirectly) in the supply of the NBN service;

              (iii)       does not have a direct contractual relationship with the first CSP; and

              (iv)        has a direct contractual relationship with the second person; and

           (d)          a person (the other person) mentioned in section 4 who is not the first CSP, the second person or the third person and who is involved (directly or indirectly) in the supply of the NBN service.

       Cooperation and provision of reasonable assistance

       (2)          The second person must provide reasonable assistance to the first CSP at the request of the first CSP, to enable the first CSP to comply with its obligations under:

           (a)   Part 2 in relation to testing following service migration; and

           (b)   Part 3 in relation to the supply of an interim service; and

           (c)   Part 4 in relation to line capability assessment; and

           (d) section 16 in relation to the requirements that apply where there is an unreasonable delay in the supply of an operational NBN service.

       (3)          Where subsection (2) applies and the second person requires the assistance of the third person to meet its obligations under that provision, the third person must provide reasonable assistance to the second person at the request of the second person.

       (4)          Where the assistance of the other person is required to enable the first CSP, the second person or the third person to meet its obligations under this section, the other person must provide reasonable assistance to the person mentioned in section 4 who has requested that assistance (the requesting person) provided that the requesting person has a direct contractual relationship with the other person.

       (5)          A person who is required to provide reasonable assistance under this section must not fail or delay to take reasonable actions to cooperate nor withhold or delay the provision of reasonable assistance under this section because there has been no agreement on the payment of costs from another