Document ID: chunk:federal_register_of_legislation:C2015A00057:clause:1_20e
Version: federal_register_of_legislation:C2015A00057
Segment Type: clause
Provision Reference: sch 1 cl 20E
Character Range: 12644–13271

20E  Who may make a complaint
 (1) A complaint may be made to the Private Health Insurance Ombudsman by any of the following:
 (a) a person who is, or was at the time of the incident to which the complaint relates, insured or seeking to be insured under a private health insurance policy;
 (b) a private health insurer;
 (c) a health care provider;
 (d) a private health insurance broker.
Note: Section 7 also deals with making complaints. For the application of section 7 to the Private Health Insurance Ombudsman, see section 20ZK.
 (2) A complaint may be made by a person on behalf of a person mentioned in subsection (1).