Document ID: chunk:federal_register_of_legislation:F2024C01173:reg:2:p22
Version: federal_register_of_legislation:F2024C01173
Segment Type: reg
Provision Reference: reg 2 (pt 22/39)
Character Range: 378360–381435

crew member must meet the requirements in the operator's exposition about training in human factors principles and non-technical skills before carrying out a duty of the person's position: see regulation 119.180 of CASR. Regulation 119.175 of CASR requires the operator to have a program for training and assessing its operational safety-critical personnel in human factors principles and non-technical skills.
Note 2: Other CASR provisions may affect the training that an operator is required to provide to cabin crew members. For example, Australian aircraft operators must ensure that certain of its employees undertake dangerous goods training in accordance with regulation 92.110 of CASR before the employee first performs certain duties for the operator.
Note 3: Other Commonwealth legislation such as the Navigation Act 2012, the Aviation Transport Security Act 2004, and the Transport Safety Investigation Act 2003 may also affect the training that an operator is required to provide to cabin crew members.

13.14  Scope of Division 4, Chapter 13
  This Division is:
 (a) made for paragraph 121.710(b) of CASR; and
 (b) prescribes requirements for initial training for a cabin crew member in relation to an operator and an aeroplane.

13.15  Cabin crew—knowledge of aviation, regulations, duties and responsibilities
 (1) Initial training for a cabin crew member must include the training necessary to familiarise the cabin crew member with:
 (a) the aviation environment, including aviation terminology, the theory of flight and aircraft operations; and
 (b) the civil aviation legislation applicable to the cabin crew member's duties and responsibilities; and
 (c) the authority and responsibilities, under the civil aviation legislation, of the pilot in command; and
 (d) the knowledge, skills and competencies required to perform the duties and responsibilities of the position occupied by the cabin crew member, including on the matters set out in subsection (2).
 (2) For paragraph (1)(d), initial training must include training on the following matters:
 (a) the cabin crew member's duties and responsibilities during operations, including the need to respond promptly and effectively to emergency situations;
 (b) the requirements for continuing competence and fitness to operate as a cabin crew member, including the management of fatigue;
 (c) responsibilities in ensuring that relevant documents and manuals are kept up‑to‑date;
 (d) responsibilities in ensuring that the cabin crew member performs his or her duties in accordance with the operator's exposition;
 (e) identifying when cabin crew members have the authority and responsibility to initiate an evacuation and any other emergency procedure.

13.16  Cabin crew—effective communication and coordination
 (1) Initial training for a cabin crew member must include training on the importance of effective communication and coordination:
 (a) between crew members; and
 (b) between cabin crew members and other parties (such as passengers, dispatchers and other external agencies)
in normal, abnormal