Document ID: chunk:federal_register_of_legislation:C2025C00140:clause:1_11:p17
Version: federal_register_of_legislation:C2025C00140
Segment Type: clause
Provision Reference: sch 1 cl 11 (pt 17/35)
Character Range: 95216–98087

other complaint mechanisms available to complain about the provider's decisions.

19‑50  Higher education providers to appoint review officers
 (1) A higher education provider must appoint a *review officer to undertake reviews of decisions made by the provider:
 (a) under subsection 36‑12(2) or 36‑20(1); or
 (b) relating to assistance under Chapter 3.
Note: The Secretary may delegate to a review officer of a higher education provider the power to reconsider decisions of the provider under Division 209: see subsection 238‑1(2).
 (2) A review officer of a higher education provider is a person, or a person included in a class of persons, whom:
 (a) the chief executive officer of the provider; or
 (b) a delegate of the chief executive officer of the provider;
has appointed to be a review officer of the provider for the purposes of reviewing decisions made by the provider:
 (c) under subsection 36‑12(2) or 36‑20(1); or
 (d) relating to assistance under Chapter 3.

19‑55  Review officers not to review own decisions
  A higher education provider must ensure that a *review officer of the provider:
 (a) does not review a decision that the review officer was involved in making; and
 (b) in reviewing a decision of the provider, occupies a position that is senior to that occupied by any person involved in making the original decision.

19‑60  Procedures relating to personal information
 (1) A higher education provider must comply with the Australian Privacy Principles in respect of *personal information obtained for the purposes of subsection 36‑12(2) or 36‑20(1) or Chapter 3 or 4.
 (2) A higher education provider must have a procedure under which a student enrolled with the provider may apply to the provider for, and receive, a copy of *personal information that the provider holds in relation to that student.
 (3) The provider must comply with:
 (a) the requirements of the Higher Education Provider Guidelines relating to *personal information in relation to students; and
 (b) the procedure referred to in subsection (2).

Subdivision 19‑E—The compliance requirements

19‑65  Basic requirements
 (1) A higher education provider must comply with:
 (a) this Act and the regulations; and
 (b) the Guidelines made under section 238‑10 that apply to the provider; and
 (c) a condition imposed on the provider's approval as a higher education provider.
 (2) A higher education provider must provide information to the Minister in relation to the affairs of the provider in accordance with the requirements of this Act.
 (3) A higher education provider's administrative arrangements must support the provision of assistance under this Act.

19‑66  Higher education provider charge
 (1) A higher education provider must pay the following when it is due and payable by the provider:
 (a) *higher education provider charge;
 (b) any penalty for late payment