Document ID: chunk:federal_register_of_legislation:F2025C00074:reg:23aa
Version: federal_register_of_legislation:F2025C00074
Segment Type: reg
Provision Reference: reg 23AA
Character Range: 87234–88939

23AA  Purpose of this Part
  For section 56‑3 of the Act, this Part specifies responsibilities of an approved provider of a flexible service in relation to care recipients to whom the approved provider provides, or is to provide, flexible care in the form of short‑term restorative care, including in relation to the following:
 (a) the maximum amount that an approved provider may charge for the provision of care and services (see paragraph 56‑3(a) of the Act);
 (b) the access that an advocate may have to the service (see paragraph 56‑3(k) of the Act);
 (c) the rights of care recipients (see paragraph 56‑3(l) of the Act);
 (ca) not acting inconsistently with the legal and consumer rights of care recipients (see paragraph 56‑3(l) of the Act);
 (cb) preventing the provider from causing damage to the care recipient's home and other property (see paragraph 56‑3(m) of the Act);
 (cc) providing such information as is reasonably necessary to assist care recipients to choose the best possible care and services (see paragraph 56‑3(m) of the Act);
 (cd) the written plan of care and services that the provider must give care recipients within a specified period of time (see paragraph 56‑3(m) of the Act);
 (ce) the provision of invoices that are clear and in a format that is understandable (see paragraph 56‑3(m) of the Act);
 (cf) the review of fees on request by a care recipient (see paragraph 56‑3(m) of the Act);
 (d) the information the provider must give care recipients (see paragraph 56‑3(m) of the Act);
 (e) flexible care agreements in respect of short‑term restorative care (see paragraph 56‑3(m) of the Act).

Division 2—Responsibilities of approved providers of flexible care—general