Document ID: chunk:federal_register_of_legislation:F2017L00323:body:0:p7
Version: federal_register_of_legislation:F2017L00323
Segment Type: other
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Character Range: 16337–18983

call to be terminated or otherwise indicates that the call recipient does not want the call to continue.
       Example
        If:
           (a)     a call recipient receives a call on a mobile phone in a different time zone to the usual residential address of the relevant account‑holder; and
           (b) the caller, or call operator, becomes aware that the day or time at which the call recipient receives the call at that location would be a prohibited day or time at the usual residential address of the relevant account‑holder;
        the caller must immediately terminate the call or cause the call to be terminated.
        (2) Paragraph (1)(a) does not apply if the call recipient expressly states that he or she would like the call to be continued.
    14 Enabling calling line identification for a call

        (1) A caller must ensure that calling line identification is enabled at the time that the caller makes or attempts to make a call, or causes a call to be made or attempted to be made.
       Example
       A caller must not block the transmission of the calling line identification to any calling number display or any calling name display of a call recipient who receives the call.

        (2)           Callers must  ensure that when a call is made, the number which is transmitted to the calling number display of the receiver terminal is a telephone number which, if called by the call recipient, enables the call recipient to obtain, within a reasonable timeframe:
            (a) for calls that are not research calls – the information described in paragraphs 9(2)(b), (c), (d) and (e); or
            (b)          for research calls – the information described in paragraphs 10(2)(b), (c) and (d).

        (3)           Callers must ensure that any telephone number transmitted to the calling number display of the receiver terminal is reasonably likely to be capable of receiving a return telephone call as contemplated by subsection (2) for a period of at least 30 days from when the call was made to the call recipient.
    15 Operation of State and Territory laws
    This industry standard is not intended to exclude the operation of a law of a State or Territory to the extent that the law is capable of operating concurrently with this industry standard.
       Example
If a law of a State or Territory prohibits a caller from making a call or causing a call to be made on a day, or at a time, other than a day or time to which subsection 8(1), (2) or (3) applies, that law will continue to operate to that extent, and a caller to whom that law applies must not make a call on that day or at that time.