Document ID: chunk:federal_register_of_legislation:C2024C00742:clause:2_13:p1
Version: federal_register_of_legislation:C2024C00742
Segment Type: clause
Provision Reference: sch 2 cl 13 (pt 1/2)
Character Range: 1475135–1477717

13  Itemised billing
 (1) This clause applies to a carriage service provider who supplies a standard telephone service.
 (2) The provider must provide itemised billing for calls made using such a service. The provider may do this by:
 (a) providing the itemised billing itself; or
 (b) arranging with another person for the provision of the itemised billing.
 (3) The rule set out in subclause (2) does not apply in relation to calls made using a particular service if the customer chooses not to have itemised billing for calls made using that service.
 (4) The rule set out in subclause (2) does not apply to designated local calls unless the customer requests the provider to provide itemised billing in relation to those calls.
 (5) For the purposes of the application of this clause to a carriage service provider who supplies a standard telephone service to a customer, a designated local call is a call that:
 (a) is made using that service; and
 (b) is made between points in the applicable zone in relation to the provider and in relation to the customer; and
 (c) is not an exempt call (as defined by subclause (6)).
 (6) For the purposes of subclause (5), a call is an exempt call if:
 (a) the call involves the use of a public mobile telecommunications service (whether by the party who originated the call or by any other party to the call); or
 (b) the call involves the use of a satellite service.
 (7) A reference in this clause to the applicable zone is a reference to the applicable zone for the purposes of Part 4 of the Telecommunications (Consumer Protection and Service Standards) Act 1999.
 (8) For the purposes of this clause, a call is regarded as an untimed local call if, and only if, the call is an eligible local call for the purposes of Part 4 of the Telecommunications (Consumer Protection and Service Standards) Act 1999.
 (9) In this clause:
itemised billing, in relation to calls of a particular kind, means the provision to a customer of a bill that:
 (a) if there is in force a written determination made by the ACMA relating to that kind of service—shows such details as are specified in the determination; or
 (b) in any other case—shows, for each call of that kind that is not regarded as an untimed local call, the following details:
 (i) the date on which the call was made;
 (ii) the number to which the call was made;
 (iii) the duration of the call;
 (iv) the charge applicable to the call;
and complies with a determination in force under clause 15.
satellite service means a carriage service, where customer equipment used in connection