Document ID: chunk:federal_register_of_legislation:C2024C00820:section:95
Version: federal_register_of_legislation:C2024C00820
Segment Type: section
Provision Reference: s 95
Character Range: 149661–150922

95  Dealing with complaints
  The Commissioner may deal with a complaint made under section 94 by doing any of the following:
 (a) making any preliminary inquiries, of the complainant or any other person, that the Commissioner considers necessary for the purposes of determining whether and how to deal with the complaint;
 (b) requesting the complainant to give the Commissioner further information in connection with the complaint;
 (c) if the complaint causes the Commissioner to reasonably suspect that an entity has breached this Act, or a data sharing agreement, while the entity is or was a data scheme entity—investigating the entity's conduct under subsection 101(2);
 (d) considering whether it would be appropriate to deal with the complaint by conciliation and, if so, dealing with it or arranging for it to be dealt with in that way;
 (e) if the Commissioner is satisfied no action is required in relation to the complaint—deciding to take no action;
 (f) exercising any other powers of the Commissioner under this Act that the Commissioner considers appropriate in relation to the complaint, including:
 (i) the power to conduct assessments under section 99; and
 (ii) the power to transfer matters to other agencies or bodies under section 107.