Document ID: chunk:federal_register_of_legislation:F2024C00843:reg:15mc
Version: federal_register_of_legislation:F2024C00843
Segment Type: reg
Provision Reference: reg 15MC
Character Range: 79608–82288

15MC  Documentation, record keeping and data analysis
 (1) The approved provider must:
 (a) document its incident management system procedures; and
 (b) make the documented procedures available, in an accessible form, to the following persons:
 (i) care recipients of the provider;
 (ii) each staff member of the provider;
 (iii) family members, carers, representatives, advocates (including independent advocates) of the care recipients, and any other person significant to those care recipients; and
 (c) assist persons referred to in paragraph (b) to understand how the incident management system operates.
 (2) The incident management system of the approved provider must provide for the following details, as a minimum, to be recorded in relation to each incident:
 (a) a description of the incident, including:
 (i) the harm that was caused, or that could reasonably have been expected to have been caused, to each person affected by the incident; and
 (ii) if known—the consequences of that harm;
 (b) whether the incident is a reportable incident;
 (c) if known—the time, date and place at which the incident occurred or was alleged or suspected to have occurred;
 (d) the time and date the incident was identified;
 (e) the names and contact details of the persons directly involved in the incident;
 (f) the names and contact details of any witnesses to the incident;
 (g) details of the assessments undertaken in accordance with subsections 15LA(2) and (3);
 (h) the actions taken in response to the incident, including actions taken under subsections 15LA(2), (4), (5) or (6);
 (i) any consultations undertaken with the persons affected by the incident;
 (j) whether persons affected by the incident have been provided with any reports or findings regarding the incident;
 (k) if an investigation is undertaken by the provider in relation to the incident—the details and outcomes of the investigation;
 (l) the name and contact details of the person making the record of the incident.
 (3) A record of an incident for the purposes of subsection (2) must be retained for 7 years after the date the incident was identified.
 (4) The incident management system must provide for the collection of data relating to incidents that will enable the approved provider to:
 (a) identify occurrences, or alleged or suspected occurrences, of similar incidents; and
 (b) comply with section 15LB (about using information to continuously improve the provider's management and prevention of incidents); and
 (c) provide information to the Quality and Safety Commissioner, if required or requested to do so by the Commissioner.
 (5) This section does not limit paragraph 15MB(1)(a).