Document ID: chunk:federal_register_of_legislation:F2024L01380:reg:3:p8
Version: federal_register_of_legislation:F2024L01380
Segment Type: reg
Provision Reference: reg 3 (pt 8/8)
Character Range: 55393–56559

toolbox talks
    -          providing workers with support and a range of accessible and user-friendly ways to make a report informally, formally, anonymously or confidentially
    -          making it clear that victimising those who make reports will not be tolerated
    -          training key workers (e.g. supervisors, managers, contact persons and HSRs)
    -          ensuring processes and systems for reporting and responding to complaints of bullying, harassment or other poor behaviours are appropriate, transparent and well understood, and
    -          acting decisively to control the risks your workers identify.

Your hazards and risks reporting system should be appropriate and proportional for your organisation and the risks in your workplace. For example, a large organisation with previous instances of violent behaviour should consider a formal system with documented procedures. In contrast, a small business with no previous instances of violent or aggressive behaviour may not require a formal system and could instead encourage workers to discuss hazards with supervisors as required and have a method of reporting and recording details.