Document ID: chunk:federal_register_of_legislation:F2024N00985:clause:1_46
Version: federal_register_of_legislation:F2024N00985
Segment Type: clause
Provision Reference: sch 1 cl 46
Character Range: 92393–95071

46  Evidence Requirements for Initial Fittings and Subsequent Initial Fitting services
      1.         Evidence kept on the client record to substantiate the initial fitting or subsequent initial fitting service must include:
        1.    the practitioner's full name; and
        2.    the supervisor's full name (where applicable); and
        3.     the date of service; and
        4.    the Claim for Payment form; and
        5.    evidence that MHLT exemption criteria have been met (where applicable); and
        6.      the device quote signed and dated by the client or their POA, legal guardian or equivalent; and
        7.    otoscopy results at the time of fitting, or the reason the practitioner determined an otoscopy was not required; and
        8.    the correct device details (serial numbers and device codes) and details of the accessories associated with the device; and
        9.       the device programming with response verified against a prescriptive target (e.g. REM, LSM, 2cc Coupler Measurement, etc.). If poor match to target, document potential reason and attempt to match.
       10.       evidence that the device has been optimised to the client's needs and preferences; and
       11.     documentation of fitting checked for comfort, feedback, occlusion, Maximum Power Output; and
       12.       documentation that the client/carer was counselled on management of devices; and
       13.  the Maintenance Agreement discussed (including a copy of the agreement and receipt for client Co-payment where applicable)
       14.    documentation of the strategies/tactics discussed to help manage hearing loss and device use; and
       15.    the notes on client issues/concerns that have been addressed, documentation on the reason why the issues/concerns were not able to be addressed and support/referral provided as necessary; and
       16.    a record of the of the review of device use (including data logging if available); and
       17.    a record of the of adjustments/modifications/program changes made at the follow up (where applicable); and
       18.      aided speech testing (at either fitting or follow up); and
       19.     a record of the review and assessment of hearing goals at follow up; and
       20.      documentation that the client is satisfied with outcomes; and
       21.    for non-follow up claims, evidence of attempts to contact the client; and
       22.     a copy of client receipt if payment is required for a partially subsidised device.

Refittings
820 – Refitting – Monaural
821 – Refitting – Non Follow up – Monaural
830 – Refitting – Binaural
831 – Refitting – Non Follow up – Binaural