Document ID: chunk:federal_register_of_legislation:F2021C00266:reg:9
Version: federal_register_of_legislation:F2021C00266
Segment Type: reg
Provision Reference: reg 9
Character Range: 18974–19705

9  Minimum requirements – technical limitations

       A key facts sheet must:

            (a)               state that in most cases NBN services will not function during a power failure; and

           Note: The Telecommunications (Backup Power and Informed Decisions) Service Provider Determination 2014 imposes additional disclosure and other obligations on carriage service providers that supply standard telephone services using FTTP.

            (b)               state that other factors at the consumer's premises can affect or reduce the speed or performance of their NBN broadband service, provide common examples of such factors, and state what actions consumers could take to reduce the impact of those factors.