Document ID: chunk:federal_register_of_legislation:F2018L00165:schedule:1:p5
Version: federal_register_of_legislation:F2018L00165
Segment Type: schedule
Provision Reference: sch 1 (pt 5/7)
Character Range: 64573–67769

of parts that the Supplier has available for each Vehicle make and model as a percentage of the total number of parts needed to complete the Supplier's replacement obligations under this Recall Notice for each Vehicle make and model; and
iii.           any other data, description or categorisation of availability of parts that the Supplier considers useful for the ACCC to understand the Supplier's replacement part availability;
(f)            where the Supplier has less than 100% of the total replacement parts that it needs, information regarding the measures the Supplier has taken to secure replacement parts, including details of alternative suppliers contacted, barriers to obtaining 100% of parts needed, and any other information the Supplier considers relevant to its replacement parts availability;

Quarterly Completion Reports
10.          Within 10 business days of the end of each calendar quarter thereafter, Suppliers must provide a Quarterly Completion Report to the ACCC. The Quarterly Completion Reports may be made public on the Product Safety Australia Website. The Quarterly Completion Reports must include the following information:
             (a)    Vehicle makes and models for which recall action was initiated during the quarter, if applicable;
(b)           a statement (in % form) of the Supplier's overall completion results against the % target required in the Default Quarterly Completion Schedule or any alternative quarterly completion schedule that may apply to the Supplier; and
(c)           a  narrative describing the steps the Supplier has taken to maximise the replacement rates during the quarter, including at least:
                    1. any improvements to communications, for example, measures to improve accuracy of Consumer contact details, measures to improve direct contact impact (for example, using methods of direct contact other than letters), content changes, measures to improve Consumer awareness and response rate;
ii.             any improvements to increase availability of replacement parts, including details of measures implemented and any planned measures;
iii.           any improvements to replacement workshop capacity, and any planned measures;
iv.            any replacement the Supplier has conducted via its Dealer network or representatives, or otherwise supported of Affected Takata Airbag Inflators in Vehicles bearing the same brand as the Supplier's Vehicles but which were not imported or supplied by the Supplier (sometimes referred to as 'grey imports'),  within Australia, including the manner of the support offered;
v.              if the Supplier has been contacted and requested to conduct or support replacement of Affected Takata Airbag Inflators in grey imported vehicles within Australia, but the Supplier has not conducted or supported that replacement, details of each such request (including the requesting party's contact details), the relevant Vehicle/s, and the reasons for the refusal to assist by the Supplier; and
vi.            the Supplier's response to any recommendations provided by the Independent Auditor, if applicable, including measures to implement recommendations.
Monthly reports