Document ID: chunk:federal_register_of_legislation:F2024C00882:schedule:1:p31
Version: federal_register_of_legislation:F2024C00882
Segment Type: schedule
Provision Reference: sch 1 (pt 31/40)
Character Range: 462712–464444

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(address of credit provider)

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  The law says that you must be told, now that your credit contract has terminated, that you can also—
           * terminate your maintenance services contract with
  . . . . . . . . . . . . . . .dated . . . . . . . . . . . . . . . . .
   . . . . . . . . . . . . . . . . . . . . . * (supplier); and
           * recover from the supplier a proportionate rebate of the amount you have paid under the maintenance services contract.

  You must tell the supplier in writing if you want to terminate the maintenance services contract.

  The proportionate rebate must be calculated in accordance with the law.

  IF YOU HAVE ANY DOUBTS, OR WANT MORE INFORMATION, CONTACT YOUR CREDIT PROVIDER. YOU MUST ATTEMPT TO RESOLVE YOUR COMPLAINT WITH YOUR CREDIT PROVIDER BEFORE CONTACTING THE AFCA SCHEME. IF YOU HAVE A COMPLAINT WHICH REMAINS UNRESOLVED AFTER SPEAKING TO YOUR CREDIT PROVIDER YOU CAN CONTACT THE AFCA SCHEME OR GET LEGAL ADVICE.

  THE AFCA SCHEME IS A FREE SERVICE ESTABLISHED TO PROVIDE YOU WITH AN INDEPENDENT MECHANISM TO RESOLVE SPECIFIC COMPLAINTS. THE AFCA SCHEME CAN BE CONTACTED AT [INSERT TELEPHONE NUMBER, EMAIL/WEBSITE AND POSTAL ADDRESS].

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(signature of credit provider or person signing on behalf of
credit provider)

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(name of person signing)

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