Document ID: chunk:federal_register_of_legislation:F2023C00396:reg:36:p6
Version: federal_register_of_legislation:F2023C00396
Segment Type: reg
Provision Reference: reg 36 (pt 6/8)
Character Range: 101649–104369

applicable).

          Note: This requirement may be achieved by interviewing workers working on a day or afternoon shift who also work night shifts as part of rotating duties or relief duties.
B.6 Sample Size and Composition – attendance at site
Where an NDIS provider has a single site, then that site must be attended as part of the certification audit.

Where an NDIS provider has more than one site (including head office), then the minimum number of sites which must be attended as part of an audit is determined according to the following methodology:

    (a) Step 1 – identify the number of sites operated by the provider, including the head office (total sites);
    (b) Step 2 – if:
         (ii) The audit is for certification or recertification, take the square root of the total sites, and round up to the nearest integer.  This result is the minimum number of the provider's sites which must be attended as part of an audit;
         (iii) The audit is a mid‑term audit, then take the square root of the total sites, multiply by 0.6, then round up to the nearest integer.
The head office must always be one of the sites attended.

Where the provider delivers supports and services belonging to a high risk registration group, at least one site where the provider delivers those supports and services must be among the sites attended.

Example 2:

Approved quality auditor L is engaged by Provider M to conduct a mid‑term audit.  Provider R delivers NDIS supports and services through 16 outlets, in addition to its head office.

Approved quality auditor L determines that Provider M has 17 sites (total sites), being the number of outlets plus the head office.

The square root of 17 is 4.12. Approved quality auditor L multiples this by 0.6 to get 2.47, which approved quality auditor L rounds up to 3.

Approved quality auditor L identifies that they must attend at least 3 of the provider's sites as part of the audit.

Approved quality auditor L includes the head office in the list, and examines the registration groups of the provider.  They identify that specialist positive behaviour support services are delivered to participants at one other site operated by the provider, and that another site was not subject to participant file or interview examination during the previous audit. Approved quality auditor L schedules the head office and these two other sites for site visits as the minimum, and then looks at whether it would be appropriate to include any others.

B.7 Random Sampling
In every audit, approved quality auditors shall select participant files through random sampling in addition to stratified sampling. Auditors are expected to select participants and workers for interview as