Document ID: chunk:federal_register_of_legislation:F2024C00958:reg:30:p2
Version: federal_register_of_legislation:F2024C00958
Segment Type: reg
Provision Reference: reg 30 (pt 2/2)
Character Range: 40458–41640

written notice to any other authorised research entity covered by the same authorisation that authorised unlisted mobile number information relating to the contacted person must not be used.
 (4) If an authorised research entity is notified that authorised unlisted mobile number information in relation to the contacted person must not be used, the entity must not use the authorised unlisted mobile number information.

Internal dispute procedures
 (5) The entity must have internal dispute resolution procedures enabling it to deal with inquiries or complaints from a contacted person about its use or disclosure of any research information relating to the person.
 (6) If a contacted person makes a complaint to the entity about the use or disclosure of any research information relating to the person, the entity must:
 (a) inform the contacted person that if the person is dissatisfied with the way in which the complaint is handled, the person may make a complaint to the ACMA; and
 (b) give the contacted person information about how to contact the ACMA; and
 (c) provide reasonable assistance to the ACMA in relation to any such complaint if requested by the ACMA to do so.