Document ID: chunk:federal_register_of_legislation:F2023C00366:reg:112
Version: federal_register_of_legislation:F2023C00366
Segment Type: reg
Provision Reference: reg 112
Character Range: 125538–126354

112  Obligation to ensure that equivalent service is provided
 (1) A carriage service provider must provide an equivalent service to a person to whom a ported number has been issued, to the extent that it is within the carriage service provider's control.
 (2) A carriage service provider or carrier involved in routing a call to or from a ported number must, to the extent that it is within the carriage service provider's or carrier's control, ensure that:
 (a) no action or inaction prevents the carriage service provider from providing an equivalent service, in relation to the ported number, to the customer to whom the ported number has been issued; and
 (b) no action or inaction prevents an end‑user, when using or calling the ported number, from receiving a carriage service that is an equivalent service.