Document ID: chunk:federal_register_of_legislation:F2019N00116:reg:7:p4
Version: federal_register_of_legislation:F2019N00116
Segment Type: reg
Provision Reference: reg 7 (pt 4/4)
Character Range: 18308–19692

Assistance with daily life tasks in a group shared living arrangement and Implementing regulated restrictive practices.
  During the course of its ordinary business, the premises used by Provider B to host its information technology (IT) infrastructure are destroyed by a bushfire. Multiple outlets are supported by the IT network, which stores and hosts NDIS participants' personal information, service agreements, behaviour support plans, incident and complaint management systems as well as supporting and enabling core business activities.  Each outlet directly accesses and updates information on the IT network.  The destruction of the IT infrastructure means Provider B has no records about NDIS participants and is significantly limited in its ability to deliver services.
  In this example, the registered NDIS provider would be required to advise the NDIS Commission of this event.  The destruction of the IT infrastructure would significantly affect Provider B's ability to manage NDIS participants' information and maintain appropriate complaints management and incident management systems in a way that complies with the Practice Standards for governance and operational management.  The loss of behaviour support plans and records would impair the provider's ability to lodge such plans and records in compliance with the Specialist behaviour support Practice Standards.