Document ID: chunk:federal_register_of_legislation:F2025L00162:body:0:p4
Version: federal_register_of_legislation:F2025L00162
Segment Type: other
Provision Reference: 
Character Range: 8540–11754

end of the period; and
        (b)              publicly report on service developments and investment projects related to Covered Services, for:
            (i) the First Reporting Period, within one month after the end of the First Reporting Period; and
            (ii)  each subsequent 12-month period, within one month after the end of the period; and
        (c)              ensure that the reports referred to in this subrule include an explanation of feedback received from Users and Technology Service Providers, and explain how that feedback has contributed to decision making by the CS Service Provider.

2.1.3 Organisational requirements
(1) A CS Service Provider must maintain and operate effective written organisational and administrative arrangements that promote access to its Covered Services on commercial, transparent, and non-discriminatory terms in accordance with Rule 2.3.1. These arrangements must include, but are not limited to:
         1.       well-defined, transparent and consistent reporting lines; and
         2.       ensuring staff with appropriate seniority and authority regularly review the effectiveness of the reporting lines referred to in paragraph (a); and
         3.       ensuring that key performance indicators for relevant staff include accountability for compliance with this Rule.

     (2) A CS Service Provider must maintain accurate records of the written arrangements required under subrule (1) and the allocation of responsibilities in relation to Covered Services, and retain those records for a period of at least 5 years.

2.1.4  Core Systems
A CS Service Provider must take reasonable steps to ensure that:
        (a)              each of its Core Systems meet the differing needs of Users; and
        (b)              none of its Core Systems create or raise barriers to access to its Covered Services; and
        (c)              any changes to its Core Systems accommodate relevant International Open Communication Procedures and Standards.

Part 2.2 Pricing of Covered Services

2.2.1 Transparent, non-discriminatory, and fair and reasonable pricing
(1) A CS Service Provider must take all reasonable steps to ensure that the pricing of its Covered Services (including data), is transparent, fair, and reasonable.
(2) Without limiting the steps a CS Service Provider must take under subrule (1), a CS Service Provider must:
         1.       not discriminate in favour of the CS Service Provider or any of its Associated Entities, except to the extent that the efficient costs of providing the same Covered Service to another party is higher; and
         2.       publish fee schedules for each Covered Service, in a clear, consistent and accessible form, that includes the following:
           (i) a description of the Covered Service;
           (ii) applicable terms and conditions;
           (iii)  eligibility for any rebates;
           (iv) any revenue-sharing arrangements;
           (v)  discounts applicable;
         1.       make available on its website, information and tools to assist Users and Unaffiliated Entities to anticipate the price they will have to pay for the use of Covered Services, which enables them to assess: