Document ID: chunk:federal_register_of_legislation:F2024L01061:reg:5:p2
Version: federal_register_of_legislation:F2024L01061
Segment Type: reg
Provision Reference: reg 5 (pt 2/2)
Character Range: 4723–5324

the complaint; and
               3.             keep the consumer updated and informed about the progress of their complaint and resolution; and
          1.     other matters that the ACMA considers give effect to the objectives set out at section 6(1).
        1.     In amending the 2018 standard, the ACMA may define any terms that it considers appropriate or necessary, including terms used in this direction but not defined in section 4.
        2.     The standard may confer any functions and powers on the Telecommunications Industry Ombudsman to meet the objectives set out at section 6(1).