Document ID: chunk:federal_register_of_legislation:F2025C00074:reg:23:p3
Version: federal_register_of_legislation:F2025C00074
Segment Type: reg
Provision Reference: reg 23 (pt 3/3)
Character Range: 86568–87232

notice in writing about the variation to the care recipient; and
 (c) that the agreement must not be varied in a way that is inconsistent with the A New Tax System (Goods and Services Tax) Act 1999, the Aged Care Act 1997 or the Extra Service Principles 2014.
 (4) A home care agreement must:
 (a) state that the care recipient is entitled to make, without fear of reprisal, a complaint about the provision of the home care; and
 (b) state the mechanisms for making such a complaint.
 (5) A home care agreement must be expressed in plain language and be readily understandable by the care recipient.

Part 3A—Flexible care services

Division 1—Purpose of this Part