Document ID: chunk:federal_register_of_legislation:F2023L01334:schedule:1:p3
Version: federal_register_of_legislation:F2023L01334
Segment Type: schedule
Provision Reference: sch 1 (pt 3/3)
Character Range: 31735–33448

period;

           (ii)     the number that were not rectified in that period; and

           (iii)   the number that were not rectified in that period, where the carriage service provider's failure to rectify was wholly or partly attributable to one or more acts or omissions by another carriage service provider.

    (2) In this item, fault or service difficulty does not include a fault or service difficulty relating to an inoperative enhanced call handling feature on a specified service that includes an enhanced call handling feature.

    (3) For the purposes of sub-item (1), the areas are:

        (a) the nominated area; and

        (b) each of the following areas within the nominated area:

            (i) remote areas;

            (ii) rural areas; and

            (iii) urban areas.

    6 Performance information relating to the keeping of appointments

    A compliance report must include, in respect of the benchmark period covered by the report, the following information in relation to the nominated area:

        (a) the number of connection or rectification appointments that were required to be kept by the carriage service provider during the benchmark period;

        (b) of those appointments referred to in paragraph (a)—

            (i) the number that are taken, under section 20 of the CSG Standard, to have been kept; and

            (ii) the number that are taken, under section 20 of the CSG Standard, to have been missed; and

            (iii) the number that are taken to have been missed, where the carriage service provider's failure to keep the appointment was wholly or partly attributable to one or more acts or omissions by another carriage service provider.