Document ID: chunk:federal_register_of_legislation:F2024N00985:clause:1_21
Version: federal_register_of_legislation:F2024N00985
Segment Type: clause
Provision Reference: sch 1 cl 21
Character Range: 55929–56541

21  Creation of Client Records
     1.    Complete client records must:
       (a) contain all the information held by a provider that relates to a client; and
       (b) be accessible for 7 years from the date of the most recent interaction with the client.
     1.    Electronic client data (such as in NOAH, Simply Hearing or Fitting Wizard) does not need to be combined into a single client record unless the complete client record is requested by the Commonwealth or a new provider when the client relocates.
     2.    Electronic records must be in a format which is accessible (for example, PDF files).