Document ID: chunk:federal_register_of_legislation:F2025C00008:reg:96
Version: federal_register_of_legislation:F2025C00008
Segment Type: reg
Provision Reference: reg 96
Character Range: 92906–94442

96  Mandatory marking—consumer contact telephone number
 (1) The primary packaging of a tobacco product must display a consumer contact telephone number for the entity in Australia:
 (a) who packaged the product; or
 (b) on whose behalf it was packaged.
 (2) The secondary packaging of the tobacco product may display a consumer contact telephone number for the entity in Australia:
 (a) who packaged the product; or
 (b) on whose behalf it was packaged.

Requirements for consumer contact telephone numbers
 (3) The consumer contact telephone number:
 (a) must be an Australian telephone number that is in service; and
 (b) must be printed:
 (i) in the typeface known as Lucida Sans; and
 (ii) no larger than 3 mm in size; and
 (iii) in normal weighted regular font; and
 (iv) in the colour known as Pantone Cool Gray 2C; and
 (c) must:
 (i) appear only once on the packaging; and
 (ii) appear only as numerals or as any combination of numerals, hyphens and brackets; and
 (iii) be prefaced with the abbreviation 'Phone:' or 'Ph:', exactly in one of those formats; and
 (iv) for a cigarette pack—appear on the side outer surface of the pack on which a health warning is not displayed; and
 (v) for other retail packaging that is marked with a name and address that complies with section 95—appear on the same surface as that name and address; and
 (d) must not:
 (i) form a symbol or design; or
 (ii) represent, or be suggestive of, the brand name or variant name (if any) of the tobacco product.

Part 3.9—Plain packaging—wrappers