Document ID: chunk:federal_register_of_legislation:F2024N00985:clause:1_51
Version: federal_register_of_legislation:F2024N00985
Segment Type: clause
Provision Reference: sch 1 cl 51
Character Range: 102486–104950

51  Requirements for Providing Assistive Listening Device Initial Fitting services
     (1)        Before providing ALD Initial Fitting services, practitioners must comply with General Program Service Requirements (see section 5), the PPB Code of Conduct and Scope of Practice.
     (2)        ALD Initial Fittings can be completed via telehealth if the technology allows and the practitioner is satisfied client outcomes are not compromised. If reported issues cannot be addressed via telehealth, a face to face appointment is required.
     (3)        ALD Initial Fitting services may consist of two appointments, a fitting and a follow up.
     (4)        If the practitioner believes the client requires or would benefit from a follow up appointment, it must occur at least seven calendar days after the fitting.
     (5)        When a follow up occurs, outcomes must be assessed against hearing goals.
     (6)        Follow up appointments can be completed via telehealth if the client has not expressed any concerns with comfort, sound quality or device management.
     (7)        The client must not have received a previous fitting, including an ALD fitting through the program.
     (8)        An Assessment or Reassessment service must be completed prior to an Initial Fitting. The provider must ensure the fitting is based on hearing thresholds that are less than 12 months old.
     (9)        If the client has 3FAHLs less than 23dB in the ear to be fitted, the client must meet both MHLT exemption criteria prior to fitting (a 3FAHL of 23.3dB must be recorded as 23dB in the portal and on the claim form)
     (10)   Clients can receive an ALD fitting or a hearing aid fitting, but not both on the same voucher unless a Revalidated Service is approved.
         (a)   Clients can receive a device fitting at a later time on a future voucher, after meeting ECR 5.
         (b)   Clients can receive an ALD fitting following a previous device fitting, on a future voucher, after meeting one of the ECR.
     (11)   The client must receive a detailed written device quote (see section 7) and must only be fitted with an approved device.
     (12)   All clients receiving a fitting must be offered a Maintenance Agreement and clients can choose to enter into a Maintenance Agreement (see section 55).
     (13)   A successful ALD fitting is one where client has demonstrated improvement in their hearing goals and the ability to manage their device.