Document ID: chunk:federal_register_of_legislation:F2019L01655:clause:1_7:p2
Version: federal_register_of_legislation:F2019L01655
Segment Type: clause
Provision Reference: sch 1 cl 7 (pt 2/2)
Character Range: 13408–14426

that the preferred method of communication may be subject to data charges.
 (7) If a customer has:
 (a) selected a preferred method of communication under subsection (2), or
 (b) requested a change to the preferred method of communication under subsection (5),
       the CSP must, unless otherwise specified in this instrument, communicate notifications about the IMR service with the customer using that method of communication.
 (8) If a customer does not select a preferred method of communication under subsection (2),
 (a) the CSP must, unless paragraph (b) applies, communicate notifications about the IMR service with the customer using SMS; or
 (b) if the customer's IMR service is supplied using a plan which provides for data-only, the CSP must communicate notifications about the IMR service with the customer using a method of communication offered under paragraph (2)(b),
       as if the customer had selected that method of communication as their preferred method of communication under subsection (2).