Document ID: chunk:federal_register_of_legislation:C2024A00104:section:15
Version: federal_register_of_legislation:C2024A00104
Segment Type: section
Provision Reference: s 15
Character Range: 100340–102260

15  Aged Care Quality Standards
 (1) The rules may prescribe standards relating to the quality of funded aged care services delivered by a registered provider.
Note 1: These standards are the Aged Care Quality Standards: see section 7.
Note 2: Only registered providers in certain registration categories are required to be audited against these standards before registration: see paragraph 109(2)(d). Certain registered providers are required to comply with the standards as a condition of registration: see sections 142 and 146.
 (2) Without limiting subsection (1), the rules may prescribe standards about the following matters:
 (a) how registered providers must treat, and engage with, individuals seeking to access, or accessing, funded aged care services;
 (b) how registered providers must deliver funded aged care services, including governance arrangements and arrangements for planning and delivery of palliative care;
 (c) the physical environments in which funded aged care services are required to be delivered;
 (d) how registered providers must deliver quality and safe clinical care to individuals, including infection prevention and control procedures and arrangements;
 (e) how registered providers must deliver food and drink to meet the nutritional needs and preferences of individuals;
 (f) how registered providers must support individuals accessing funded aged care services in approved residential care homes;
 (g) how registered providers must manage and respond to feedback and complaints;
 (h) how registered providers must monitor and drive improvements to their delivery of funded aged care services.
 (3) Without limiting subsection (1), the rules may provide that a provision of the Aged Care Quality Standards applies to the following:
 (a) all registered providers;
 (b) registered providers in specified provider registration categories;
 (c) specified kinds of registered providers.