Document ID: chunk:federal_register_of_legislation:F2024C00838:reg:15
Version: federal_register_of_legislation:F2024C00838
Segment Type: reg
Provision Reference: reg 15
Character Range: 22139–23324

15  Information to be given before person enters residential care service or eligible flexible care service
  For subparagraph 52F‑1(1)(a)(ii) of the Act, the approved provider of a residential care service or an eligible flexible care service must give the following information, in writing, to a person before the person enters the service:
 (a) a statement that, if the person pays part or all of his or her accommodation payment or accommodation contribution by refundable deposit, the approved provider will, within 7 days of receiving a request from the person, give the person the information and documents referred to in subsection 57(1);
 (b) information about the interest rate payable if there is a delay in the payment of daily accommodation payments or daily accommodation contributions;
 (c) the method and timing by which any overpaid accommodation payments or accommodation contributions will be refunded to the person;
 (d) information about refund arrangements for refundable accommodation deposits and refundable accommodation contributions;
 (e) the prudential arrangements applying to refundable accommodation deposits and refundable accommodation contributions.