Document ID: chunk:federal_register_of_legislation:C2020A00135:clause:3_12dr:p2
Version: federal_register_of_legislation:C2020A00135
Segment Type: clause
Provision Reference: sch 3 cl 12DR (pt 2/2)
Character Range: 47288–47901

is an offence (see section 12GB).

Exception for subsections (1) and (3)—contact initiated by customer
 (4) Subsections (1) and (3) do not apply if:
 (a) the offer, request or invitation is made in response to contact initiated by the customer; and
 (b) either:
 (i) the offer, request or invitation is made after the end of the add‑on insurance deferral period; or
 (ii) the offer, request or invitation relates only to the purpose for which the customer initiated the contact.
Note: A defendant bears an evidential burden in relation to the matter in subsection (4): see subsection 13.3(3) of the Criminal Code.