Document ID: chunk:federal_register_of_legislation:F2018C00552:body:0:p3
Version: federal_register_of_legislation:F2018C00552
Segment Type: other
Provision Reference: 
Character Range: 5267–7272

in subsection (1) applies in relation to the trustee or provider giving a statement before 1 July 2019 where:
           (a) if the statement is given after 1 November 2018—section 10 applies to the person; and
           (b) the information in the statement about dispute resolution is the same as that in a statement of the same kind given before the commencement of this instrument; and

10 Requirement for relying on relief
(1) This section applies to a person if on and from 1 November 2018:
           (a) where the person has a website—the person makes available on the website current information (the AFCA information) about the AFCA scheme and how that scheme may be accessed; and
           (b) subject to subsection (2), the AFCA information is included in any document which:
              (i) purports to describe dispute resolution arrangement applicable in relation to financial services provided by the person (whether or not it also includes other matters); and
              (ii) is made available by the person to other people who have or may receive financial services from the person as retail clients; and
           (c) where the person is a financial services licensee—the documentation relating to their internal dispute resolution procedure includes the AFCA information.
(2) Paragraph (1)(b) does not apply to a document required to be given by or under the Act.

Endnotes

Endnote 1—Instrument history

Instrument number  Date of FRL registration     Date of commencement  Application, saving or transitional provisions
2018/447           30/5/2018 (see F2018L00677)  31/5/2018
2018/549           2/7/2018 (see F2018L00979)   2/7/2018              -

Endnote 2—Amendment history
ad. = added or inserted     am. = amended     LA = Legislation Act 2003    rep. = repealed     rs. = repealed and substituted
Provision affected   How affected
Section 2            rep. s48D LA
Paragraph 6(1)(b)    am. 2018/549
Paragraph 6(1)(c)    am. 2018/549
Section 7(1)         am. 2018/549