Document ID: chunk:federal_register_of_legislation:F2024L01447:reg:18
Version: federal_register_of_legislation:F2024L01447
Segment Type: reg
Provision Reference: reg 18
Character Range: 19944–20879

18  Written procedures regarding communications during major outages – carriers
 (1) Carriers that own a telecommunications network that is used to supply carriage services to an end-user must have written procedures in place that outline how the carrier will communicate with the public, other carriers, carriage service providers and relevant stakeholders during a major outage.
 (2) The written procedures under subsection (1) must be published on the carrier's website and be in an easily accessible form.
 (3) Subject to subsection (4), a carrier must comply with the written procedures, if the carrier:
 (a) is a responsible carrier; or
 (b) is not a responsible carrier, but that has received a notification under section 8 from a responsible carrier.
 (4) To the extent that there is any inconsistency between a carrier's written procedures and a requirement in Part 2, the carrier must comply with the requirement in Part 2.