Document ID: chunk:federal_register_of_legislation:F2021C00266:reg:7:p2
Version: federal_register_of_legislation:F2021C00266
Segment Type: reg
Provision Reference: reg 7 (pt 2/2)
Character Range: 13995–15760

be sent to the consumer within 2 working days after the consumer contract has been entered into; or

              (ii)         be directed to where the consumer can access a copy of the relevant key facts sheet on the retail carriage service provider's website,

before the consumer enters into the consumer contract.

       (5)     Where a retail carriage service provider proposes to enter into a consumer contract via the internet, the provider must direct the consumer to the web page where they can access a copy of the relevant key facts sheet, before the consumer enters into the consumer contract.

       (6)     Where a retail carriage service provider proposes to enter into a consumer contract with a consumer who is present at a physical store location where the provider's NBN consumer plans are offered to consumers, the provider must:

           (a)          explain to the consumer the information set out in the key facts sheet; and

           (b)          provide the consumer with the option to:

              (i)            receive a copy of the relevant key facts sheet available at the location in accordance with paragraph (1)(d); or

              (ii)         be directed to where the consumer can access a copy of the relevant key facts sheet on the retail carriage service provider's website,

before the consumer enters into the consumer contract.

       (7)     The provision of information to a consumer as part of a standard form of agreement formulated by a retail carriage service provider for the purposes of section 479 of the Act, does not constitute the provision of a key facts sheet by a retail carriage service provider to a consumer for the purposes of this section.

Division 2 – Minimum requirements for information