Document ID: chunk:federal_register_of_legislation:F2024C00843:clause:2_8
Version: federal_register_of_legislation:F2024C00843
Segment Type: clause
Provision Reference: sch 2 cl 8
Character Range: 141522–143125

8  Standard 8—organisational governance

Consumer outcome
 (1) I am confident the organisation is well run. I can partner in improving the delivery of care and services.

Organisation statement
 (2) The organisation's governing body is accountable for the delivery of safe and quality care and services.

Requirements
 (3) The organisation demonstrates the following:
 (a) consumers are engaged in the development, delivery and evaluation of care and services and are supported in that engagement;
 (b) the organisation's governing body promotes a culture of safe, inclusive and quality care and services and is accountable for their delivery;
 (c) effective organisation wide governance systems relating to the following:
 (i) information management;
 (ii) continuous improvement;
 (iii) financial governance;
 (iv) workforce governance, including the assignment of clear responsibilities and accountabilities;
 (v) regulatory compliance;
 (vi) feedback and complaints;
 (d) effective risk management systems and practices, including but not limited to the following:
 (i) managing high impact or high prevalence risks associated with the care of consumers;
 (ii) identifying and responding to abuse and neglect of consumers;
 (iii) supporting consumers to live the best life they can;
 (iv) managing and preventing incidents, including the use of an incident management system;
 (e) where clinical care is provided—a clinical governance framework, including but not limited to the following:
 (i) antimicrobial stewardship;
 (ii) minimising the use of restrictive practices;
 (iii) open disclosure.