Document ID: chunk:federal_register_of_legislation:F2022C01244:body:0:p16
Version: federal_register_of_legislation:F2022C01244
Segment Type: other
Provision Reference: 
Character Range: 41110–44258

the review of the performance standards set in accordance with subsection 3.8.6, after the operator has gained sufficient operating experience.

3.9 Display of information
      3.9.1 The reliability program must provide for a format of display that allows easy identification of trends, events and when performance standards are exceeded.
      3.9.2 The display may be in graphical or in a tabular format or a combination of both.
      3.9.3 The rules governing any separation or discarding of information before incorporation into the display must be stated in the program.
      3.9.4 The display of information must include provision for "nil returns" to aid the examination of the total information.

3.10 Analysis and interpretation of information
      3.10.1 The reliability program must provide for the regular analysis and interpretation of information generated by the program.
      3.10.2 The method employed for analysing and interpreting the information must be explained in the program.
      3.10.3 The methods used must:
(a) enable the performance of the items controlled by the program to be measured; and
     (b) facilitate recognition, diagnosis and recording of significant problems.

3.11 Investigation and corrective action
      3.11.1 The program must provide for an active investigation and, if applicable, implementation of corrective action when a performance standard is exceeded.
      3.11.2 If upper and lower limits are used to express performance standards, the follow up requirements for each limit must be fully described in the program.
      3.11.3 The procedures for implementing corrective actions and for monitoring the effectiveness of the corrective actions must be described in the program.
      3.11.4 The procedures must include provision of periodic feedback to the individual responsible for taking the corrective action until such time as performance has reached an acceptable level.
      3.11.5 Corrective actions must correct any reduction in reliability revealed by the program and may take the form of 1 or more of the following:
(a) changes to maintenance, operational procedures or techniques;
(b) changes to maintenance program tasks, including escalation or de-escalation of tasks, addition, modification or deletion of tasks;
(c) one-time special maintenance for the fleet;
(d) initiation of modifications to aircraft and aeronautical products;
(e) changes to provisioning of spare parts for maintenance;
(f) changes to manpower and equipment planning for maintenance;
(g) training of maintenance personnel.
      3.11.6 Where applicable, each corrective action must include a planned completion date.

3.12 Evaluation and review of the program
      3.12.1 The reliability program must provide for continuous monitoring of the effectiveness of the program as a whole and identify each individual who is responsible for this monitoring.
      3.12.2 The program must contain procedures for implementing changes to the program and identify the individual responsible for proposing and preparing the changes.
Note   There may be more than 1 responsible individual.

3.13 Pooling of data