Document ID: chunk:federal_register_of_legislation:F2016C00811:body:0:p10
Version: federal_register_of_legislation:F2016C00811
Segment Type: other
Provision Reference: 
Character Range: 25020–28101

component of the international audience.

       (2) The advertisement should be scheduled in a way that reduces the concern or sensitivity as much as practicable.

               Part 9 Additional guidelines for radio

      9.1 Application of Part 9

       (1) This Part applies to matter that is to be broadcast by radio.

       (2) The requirements in this Part are additional to the requirements in other Parts of these Guidelines.

      9.2 Offensive language on radio

        The matter should not include language that is:
          (a) gratuitous to the matter, or the theme of the matter; and
          (b) likely to offend the international audience.

      9.3 Sexual acts on radio

        The matter should not include sound that relates to a sexual act.

      9.4 Sexual themes on radio

       (1) This section applies to matter that:
          (a) is the content of a feature program, or a promotion for a feature program; and
          (b) has an explicit sexual theme as its core component.

       (2) The matter may be broadcast if:
          (a) the broadcast is in the public interest; or
          (b) the matter is included in a discussion or debate about current events.

       (3) In any other case, the international broadcasting licensee that proposes to broadcast the matter should not decide whether to broadcast the matter until the licensee has had regard to the composition of the major component of the international audience.

       (4) If the licensee decides to broadcast the matter, in accordance with subsection (2) or (3):
          (a) the licensee should broadcast a warning that gives a reasonable indication of the nature of the matter:
             (i) before any broadcast of the matter; and.
             (ii) at hourly intervals during any broadcast of the matter; and
          (b) each warning should be broadcast in the principal language used in the broadcast.

       (5) A warning should not include anything that is likely to seriously offend or distress a substantial component of the international audience.

               Part 10 Complaints

      10.1 Complaints procedures

       (1) An international broadcasting licensee should establish and maintain a procedure to handle a complaint made to the licensee about the international broadcasting service operated by the licensee.

       (2) The procedure should ensure that the licensee:
          (a) makes every reasonable effort to respond to a complaint unless it is clearly frivolous, vexatious or not made in good faith; and
          (b) makes every reasonable effort to correct, at the earliest practicable opportunity, a significant error of fact in matter broadcast by the licensee, whether or not the error is the subject of a complaint; and
          (c) gives a suitable remedy in relation to a justified complaint.

      Some examples of remedies
      1   Broadcasting a reply.
      2   Broadcasting an apology.
      3   Removing offensive material from matter.

       (3) The procedure should also provide for complaints that are made