Document ID: chunk:federal_register_of_legislation:F2024L01605:reg:16
Version: federal_register_of_legislation:F2024L01605
Segment Type: reg
Provision Reference: reg 16
Character Range: 29592–30716

16  Functions of Australian Small Business and Family Enterprise Ombudsman
  The Australian Small Business and Family Enterprise Ombudsman has the following functions in relation to this Code:
 (a) keeping lists of persons who can provide services of arbitration, conciliation or mediation for the purposes of this Code or of a franchise agreement;
 (b) in accordance with this Code, appointing persons who can provide services of arbitration, conciliation or mediation of disputes for the purposes of this Code or a complaint handling procedure of a franchise agreement, on request by one or more of the parties;
 (c) receiving information about disputes that are being, or have been, dealt with under this Code or a complaint handling procedure of a franchise agreement;
 (d) regularly providing to the Minister statistical information relating to disputes that have been or are being dealt with under this Code or a complaint handling procedure of a franchise agreement;
 (e) in accordance with this Code, publicising the names of franchisors who refuse to engage in, or who withdraw from, an ADR process for a dispute.