Document ID: chunk:federal_register_of_legislation:F2024N00985:clause:1_17:p2
Version: federal_register_of_legislation:F2024N00985
Segment Type: clause
Provision Reference: sch 1 cl 17 (pt 2/2)
Character Range: 51097–54333

signed) and read out privacy notice
                                                                                                                                                                                                                           Form - physical / digital only
(3a) Client relocation – to process in the portal  Yes                                                 Not required until services are provided – see item (3b)  Not required until services are provided – see item (3b)  Verbal – note on the client record documenting date and time of client consent.

(3b) Client relocation – to provide services       No                                                  Yes                                                       Yes                                                       Form – physical / digital
                                                                                                                                                                                                                           Audio Recording - template must be read to client and conversation recorded
(4) Device Quote                                   No                                                  Yes                                                       No                                                        Form - physical / digital only
(5) Lost Device Statutory Declaration              No                                                  Yes                                                       No                                                        Form - physical / digital only
                                                                                                                                                                                                                           Electronic execution
(6) Maintenance Agreement                          No                                                  Yes                                                       Yes                                                       Form - physical / digital
                                                                                                                                                                                                                           Audio Recording - template must be read to client and conversation recorded
(7) Private Services and Devices Acknowledgement   No                                                  Yes                                                       Yes                                                       Form - physical / digital
                                                                                                                                                                                                                           Audio Recording - template must be read to client and conversation recorded
(8) Wishes and Needs Tool (WANT)                   No                                                  Yes                                                       No                                                        Form - physical / digital only

Part 4 - Management of Client Records