Document ID: chunk:federal_register_of_legislation:F2023L01140:reg:205
Version: federal_register_of_legislation:F2023L01140
Segment Type: reg
Provision Reference: reg 205
Character Range: 71476–73367

205   Missing an appointment on a day that is not a day in relation to which damages calculated in accordance with item 201, 202, 203 or 204 are payable      The damages payable, for each missed appointment, to the customer with whom the appointment was made are:
                                                                                                                                                               (a) if the customer is a residential/charity customer — $14.52; and
                                                                                                                                                               (b) if the customer is a business customer  — $24.20

Schedule 3 Criteria for extreme weather conditions
(subsection 6(1), definition of extreme weather conditions)

 1. Large hail, being hail with a diameter of at least 2 centimetres.
 2. Heavy rainfall, being rainfall that exceeds the 10 year average recurrence interval (ARI) (the rainfall amount that has a probability of 10% or less of being exceeded in a year over a given duration).
 3. Flash flood, being a reported flash flood, or reported heavy rainfall that is conducive to flash flooding.
 4. Hazardous winds, being gale force winds (10 minute mean winds of at least 63 kilometres per hour) or gusts of wind of at least 90 kilometres per hour.
 5. Lightning, being 'cloud to ground' lightning strikes.
 6. Blizzard, being gale force winds (10 minute mean winds of at least 63 kilometres per hour) combined with falling or blowing snow that reduces visibility to less than 200 metres.
 7. Tornado.
 8. Large waves, being unusually large surf waves (surf exceeding 5 metres) expected to cause dangerous conditions on the coast and leading to significant beach erosion.
 9. Storm tides, being abnormally high tides caused by winds and expected to exceed highest astronomical tide.