Document ID: chunk:federal_register_of_legislation:F2023L01723:reg:8
Version: federal_register_of_legislation:F2023L01723
Segment Type: reg
Provision Reference: reg 8
Character Range: 4738–6881

8  First standard—rights
 (1) A person undertaking a regulated activity must:
 (a) promote the individual rights of people with disability to freedom of expression, self‑determination and decision‑making; and
 (b) actively prevent abuse, harm and neglect of, and violence towards, people with disability.
 (2) The following are the indicators (as applicable) that this standard has been met:
 (a) the person, and the key personnel and employees of the person, treat people with disability with dignity and respect;
 (b) the person, and the key personnel and employees of the person, recognise and promote the individual rights of people with disability to freedom of expression;
 (c) the person supports active decision‑making and individual choice by people with disability, including by ensuring that information is provided in a timely manner and in an appropriate format to support people with disability, their families and carers to make informed decisions and understand their rights and responsibilities;
 (d) the person implements and maintains strategies to support people with disability that are:
 (i) the least restrictive of their rights and opportunities; and
 (ii) contemporary, evidence‑based, transparent and capable of review;
 (e) the person implements and maintains appropriate measures to ensure that people with disability are free from discrimination, exploitation, abuse, harm, neglect and violence;
 (f) the person addresses breaches of the rights of people with disability promptly and systemically and uses such breaches (and complaints and incidents resulting from them) as opportunities to improve the supports and services the person provides;
 (g) the person supports people with disability by providing information about the availability of supports and services that will enable them to meaningfully exercise choice and control, including by making complaints or accessing legal advice or advocacy;
 (h) the person recognises the role of families, carers and advocates of people with disability in safeguarding and upholding their rights;
 (i) the person keeps personal information confidential and private.