Document ID: chunk:federal_register_of_legislation:F2024L00133:reg:7
Version: federal_register_of_legislation:F2024L00133
Segment Type: reg
Provision Reference: reg 7
Character Range: 13881–14611

7  Establish, comply with and review payment assistance policy

       (1) A provider that offers to supply telecommunications products to consumers under a consumer contract must:

           (a) establish a payment assistance policy that complies with the minimum requirements in this Part; and

           (b) comply with that payment assistance policy.

       (2) The provider's Chief Executive Officer (or equivalent) must approve the payment assistance policy and be responsible for its implementation and operation.

       (3) A provider must review its payment assistance policy and make any relevant changes to ensure the policy is fit for purpose at least once in each period of 12 months after the commencement day.