Document ID: chunk:federal_register_of_legislation:C2007A00124:clause:7_82:p1
Version: federal_register_of_legislation:C2007A00124
Segment Type: clause
Provision Reference: sch 7 cl 82 (pt 1/2)
Character Range: 127942–130804

82  Examples of matters that may be dealt with by industry codes and industry standards

 (1) This clause sets out examples of matters that may be dealt with by industry codes and industry standards.

 (2) The applicability of a particular example will depend on which section of the content industry is involved.

 (3) The examples are as follows:
 (a) procedures to be followed in order to deal with complaints about matters, where the complainant could have made a complaint about the same matter under subclause 37(1), (2) or (3) or 38(1) or (2);
 (b) telling persons about their rights to make complaints;
 (c) procedures to be followed in order to assist persons to make complaints;
 (d) the referral to the ACMA of complaints about matters, where:
 (i) the complainant could have made a complaint about the same matter under subclause 37(1), (2) or (3) or 38(1) or (2); and
 (ii) the complainant is dissatisfied with the way in which the complaint was dealt with under the code or standard;
 (e) advice about the reasons for content having a particular classification;
 (f) procedures directed towards the achievement of the objective of ensuring that, in the event that a commercial content service provider becomes aware that:
 (i) prohibited content; or
 (ii) potential prohibited content;
  is or was delivered to, or made available for access by, an end‑user of a commercial content service provided by another commercial content service provider, the other commercial content service provider is told about the prohibited content or the potential prohibited content, as the case may be;
 (g) promoting awareness of the safety issues associated with commercial content services or live content services;
 (h) procedures to be followed in order to deal with safety issues associated with commercial content services that are chat services;
 (i) procedures to be followed in order to assist parents and responsible adults to deal with safety issues associated with children's use of commercial content services that are chat services;
 (j) giving parents and responsible adults information about how to supervise and control children's access to content provided by commercial content services or live content services;
 (k) procedures to be followed in order to assist parents and responsible adults to supervise and control children's access to content provided by commercial content services or live content services;
 (l) procedures to be followed in order to inform producers of content provided by commercial content services or live content services about the legal responsibilities of commercial content service providers in relation to that content;
 (m) the making and retention of records of content provided by a commercial content service or a live content service;
 (n) the making and retention of recordings of live content provided by a