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National Disability Insurance Scheme (Quality Indicators for NDIS Practice Standards) Guidelines 2018
made under subsection 181D(2) of the

National Disability Insurance Scheme Act 2013

                      Compilation No. 2

                Compilation date: 5 July 2024

                Includes amendments: F2024N00601

About this compilation

This compilation

This is a compilation of the National Disability Insurance Scheme (Quality Indicators for NDIS Practice Standards) Guidelines 2018 that shows the text of the law as amended and in force on 5 July 2024 (the compilation date).

The notes at the end of this compilation (the endnotes) include information about amending laws and the amendment history of provisions of the compiled law.

Uncommenced amendments

The effect of uncommenced amendments is not shown in the text of the compiled law. Any uncommenced amendments affecting the law are accessible on the Register (www.legislation.gov.au). The details of amendments made up to, but not commenced at, the compilation date are underlined in the endnotes. For more information on any uncommenced amendments, see the Register for the compiled law.

Application, saving and transitional provisions for provisions and amendments

If the operation of a provision or amendment of the compiled law is affected by an application, saving or transitional provision that is not included in this compilation, details are included in the endnotes.

Modifications

If the compiled law is modified by another law, the compiled law operates as modified but the modification does not amend the text of the law. Accordingly, this compilation does not show the text of the compiled law as modified. For more information on any modifications, see the Register for the compiled law.

Self‑repealing provisions

If a provision of the compiled law has been repealed in accordance with a provision of the law, details are included in the endnotes.

Contents
Part 1 – Preliminary
1 Name
3 Authority
4 Definitions
4A Interpretation
Part 2 – Core Module
Division 1 – Rights and Responsibilities
5 Quality indicators for NDIS Practice Standards—rights of participants and responsibilities of providers
6 Person-centred supports
7 Individual values and beliefs
8 Privacy and Dignity
9 Independence and Informed Choice
10 Violence, Abuse, Neglect, Exploitation and Discrimination
Division 2 – Governance and Operational Management
11A Quality indicators for NDIS Practice Standards—provider governance and operational management
11 Governance and Operational Management
12 Risk Management
13 Quality Management
14 Information Management
15 Feedback and Complaints Management
16 Incident Management
17 Human Resource Management
18 Continuity of Supports
18A Emergency and disaster management
Division 3 – Provision of Supports
19A Quality indicators for NDIS Practice Standards—provision of supports to participants
19 Access to Supports
20 Support Planning
21 Service Agreements with Participants
22 Responsive Support Provision
23 Transitions to or from a provider
Division 4 – Support Provision Environment
24A Quality indicators