Document ID: chunk:federal_register_of_legislation:F2023C00256:reg:11:p9
Version: federal_register_of_legislation:F2023C00256
Segment Type: reg
Provision Reference: reg 11 (pt 9/11)
Character Range: 25408–28256

in NBN Co's existing forecast process (which provides NBN Co's service delivery partners with an activations forecast by month, by SAM or customer service area) but which must not involve disclosure of Specified Premises Location Information to any person that is not a Recipient Entity.
 (8) NBN Co must not use or disclose Specified Premises Location Information:
 (aa) for any direct marketing or communications to a person in respect of disconnection of an Eligible Special Service provided to that person at premises using Specified Premises Location Information provided in respect of the Eligible Special Service before the date that is 18 months before the Special Service Disconnection Date for the SS Class in which that Eligible Special Service is included;
 (a) for direct marketing by NBN Co to promote or sell products or services available over the NBN Co fixed‑line network, or to promote any particular retail service providers;
 (b) in a campaign that does not support the principle of neutrality in relation to specific retail service providers; influences end‑users regarding their choice of retail service providers; or that promotes, or provides a trigger for end‑users to, churn; except that this does not apply (in the absence of any further conduct) if NBN Co, its marketing contractors or sub‑contractors:
 (i) refers end‑users to a website that contains a list of retail service providers and their contact details; or
 (ii) states that end‑users should contact a retail service provider or should contact their preferred retail service provider;
 (c) for communications addressed to specific individuals (for example, individuals identified by name), except where the individual has separately provided their contact details to NBN Co;
 (d) by or to any person who is a provider of retail carriage services in Australia, including any retail service provider;
 (e) to compare or match or attempt to compare or match a premises to an end‑user's personal details or to any other data (whether or not this constitutes "personal information" under Privacy Laws and whether or not this is done by NBN Co or a person acting on behalf of NBN Co), except for:
 (i) NBN Co comparing Specified Premises Location Information with the historical footprint list, the fixed footprint list, in train order list, the medical alarm register, fire alarm register or the lift alarm register; or
 (ii) NBN Co matching the Specified Premises Location Information against the following information in NBN Co's marketing campaign databases for the purposes of undertaking the activities described in paragraph 11(7)(d) only:
 (A) contact details and other information provided by a person to NBN Co;
 (B) the list of premises which are NBN Connected;
 (C) for each region, NBN Co's list of retail service providers which are offering NBN based