Document ID: chunk:federal_register_of_legislation:F2022L00636:body:0:p56
Version: federal_register_of_legislation:F2022L00636
Segment Type: other
Provision Reference: 
Character Range: 157201–160125

of the ANBG and its collection.
Improving visitor services to attract and cater for community interests and diverse audiences is part of our planning for suitable recreational visitor experiences that grow the reach of the ANBG as a national institution.
The ANBG uses visitor studies and ongoing evaluation tools to monitor the visitor service quality (aesthetics, facilities, services and engagement) and visitor benefits (goals and positive outcomes relating to, for example, learning, socialising, productivity and nature) of our offerings. These methods provide comprehensive visitor satisfaction data that enables us to determine trends, measure performance and identify target markets for which to plan new enjoyable visitor experiences. We also use road and pedestrian counters to monitor visitor levels and patterns.
ANBG visitor offerings are supported by commercial operations (see Section 4.1, Commercial operations). Several on-site businesses provide services for visitors and revenue for the ANBG. The ANBG encourages commercial activities that do not compromise the botanic garden values or interfere with the enjoyment of other visitors.
Protecting and conserving the natural and cultural values of the ANBG includes protecting the living collection and ensuring visitor safety.
The EPBC Act (ss 354 and 354A) prohibits commercial actions in the ANBG except in accordance with a management plan. Recreational activities prohibited by the EPBC Regulations may be carried out under a permit issued by the Director of National Parks or in accordance with a management plan (r.12.06).
Under s 356A of the EPBC Act the Director of National Parks may determine and impose charges for entering or using the ANBG or part of the ANBG, using services or facilities provided by the Director of National Parks in or in connection with the ANBG, and parking or stopping vehicles in the ANBG.

Aim
    * Enable visitors to enjoy and appreciate the experience of visiting the ANBG and ensure that their activities are consistent with the values of the ANBG.

Issue
    * We need to balance providing rewarding recreational opportunities to a diverse range of visitors against maintaining the ANBG's scientific and educational role.

What we are going to do

Policies
3.4.1       Many activities that occur at the ANBG are regulated by the EPBC Regulations or determined by the Director of National Parks in accordance with reg 12.03. For example:
      Regulation 12.19 prohibits taking an animal into the ANBG, including pets and horses. Guide dogs and other assistance animals used by people with a disability are allowed into the ANBG under the EPBC Regulations.
      Regulation 12.23 enables the Director to prohibit or restrict access to all or part of the ANBG.
      Regulation 12.23A enables the Director to prohibit or restrict an activity or a class of activities.
      Regulation 12.30A prohibits lighting