Document ID: chunk:federal_register_of_legislation:F2023C01164:body:0:p13
Version: federal_register_of_legislation:F2023C01164
Segment Type: other
Provision Reference: 
Character Range: 30985–33801

(excluding any normal fees payable to the recipient's internet service provider); and
(iv)  the hypertext link is accompanied by a prominent statement to the effect that the recipient is advised to access the document and download it; or
(e) when it would be delivered in the ordinary course of post, if it is posted as a letter prepaid from the responsible entity to an address of the person or their eligible agent that the responsible entity reasonably believes is the address of the person or eligible agent; or
(f) a copy of the document is given in accordance with any of paragraphs (a) to (e) and the giver takes reasonable steps to ensure that the document received by the person is complete and unaltered.
(16) For the purposes of subsection (15):
(a) an email is sent when the email would be taken to be dispatched under section 14 of the Electronic Transactions Act 1999 if it applied to that subsection; and
(b) a document is taken to be a copy of another document regardless of:
(i) immaterial differences in the sequence in which information is presented; and
(ii) prompts and links if they are not likely to:
(A) cause a reasonable person to confuse the contents of the document with another document; or
(B) reduce the likelihood of a reasonable person reading any part of the document; and
(iii) the absence from (or simplification in) the document of graphics of a promotional or decorative nature; and
(iv) the inclusion in the document of codes or features to control the display of the document which do not otherwise alter the sense or content of the document.

           Policies
(17) The responsible entity of an IDPS-like scheme must ensure that it has and maintains the policies referred to in paragraph (2)(a).

           Facilitating dispute resolution
(18) If a member notifies the responsible entity of an IDPS-like scheme that it has a complaint in relation to an accessible investment, the responsible entity must take reasonable steps to facilitate resolution of the dispute between the member and the issuer of the accessible investment, including informing the member whether the issuer has an internal dispute resolution system that is available to the member.

           Interpretation
(19) In this section:
accessible financial products means financial products (other than securities) that may be held through an IDPS-like scheme.
accessible investments means assets that may be held through an IDPS-like scheme, including accessible securities and accessible financial products.
accessible securities means securities that may be held through an IDPS-like scheme.
annual investor statement has the meaning given by paragraph (13)(a).
client, in relation to a custodial arrangement, has the same meaning as in subsection 1012IA(1).
custodial arrangement has the same meaning