Document ID: chunk:federal_register_of_legislation:F2024C00020:reg:54
Version: federal_register_of_legislation:F2024C00020
Segment Type: reg
Provision Reference: reg 54
Character Range: 86594–87923

54    Failure to comply with student requests

        (1)    The circumstances exist if:
(a)    before the end of the census date for the unit, the student requested, in writing, the VET provider to:
              (i)    cancel the student's enrolment in the unit or course; or
              (ii)    withdraw the student's request for Commonwealth assistance relating to the unit or the course; and
(b)    the VET provider:
              (i)    failed to comply with the request before the end of the census date; or
              (ii)    charged the student a fee, or imposed a penalty, (however described) in order for the VET provider to comply with the request.

        (2)    The circumstances exist if, after the student withdrew from the unit or course, the VET provider:
(a)    enrolled the student in a further VET unit of study without the student's written permission given after the withdrawal; or
(b)   failed to confirm with the student whether the student wished to continue any enrolment in any other VET unit of study forming part of the course.

        55    Accepting requests for Commonwealth assistance etc. when student not entitled

        The circumstances exist if the student is not entitled to VET FEE-HELP assistance for the unit, but the VET provider treated the student as being so entitled.