Document ID: chunk:federal_register_of_legislation:F2024L00133:reg:30
Version: federal_register_of_legislation:F2024L00133
Segment Type: reg
Provision Reference: reg 30
Character Range: 40924–41816

30  Record retention

       (1) Subject to subsection (2), a provider must:

           (a)  keep the records required to be kept under subsection 29(1) for at least 2 years after the arrangement for financial hardship assistance has been completed;

           (b) keep the records required to be kept under subsection 29(2) for at least 2 years from the date of creating the record; and

       (c) make those records available to the ACMA upon receiving a written request from the ACMA.

       (2) Where a provider requests information from a customer under subsection 16(3), it must:

           (a) only retain a copy or record of the information received from the customer for the period that it is required to complete that assessment; and

           (b) after the completion of that assessment, dispose of, or destroy, all copies or records of the information in a secure manner.