Document ID: chunk:federal_register_of_legislation:C2025C00055:section:21p
Version: federal_register_of_legislation:C2025C00055
Segment Type: section
Provision Reference: s 21P
Character Range: 247013–248493

21P  Notification of a refusal of an application for consumer credit
 (1) This section applies if:
 (a) a credit provider refuses an application for consumer credit made in Australia:
 (i) by an individual; or
 (ii) jointly by an individual and one or more other persons (the other applicants); and
 (b) the refusal is based wholly or partly on credit eligibility information about one or more of the following:
 (i) the individual;
 (ii) a person who is proposing to act as a guarantor in relation to the consumer credit;
 (iii) if the application is an application of a kind referred to in subparagraph (a)(ii)—one of the other applicants; and
 (c) a credit reporting body disclosed the relevant credit reporting information to the provider for the purposes of assessing the application.
 (2) The credit provider must, within a reasonable period after refusing the application, give the individual a written notice that:
 (a) states that the application has been refused; and
 (b) states that the refusal is based wholly or partly on credit eligibility information about one or more of the persons referred to in paragraph (1)(b); and
 (c) if that information is about the individual—sets out:
 (i) the name and contact details of the credit reporting body that disclosed the relevant credit reporting information to the provider; and
 (ii) any other matter specified in the registered CR code.

Subdivision E—Integrity of credit information and credit eligibility information