Document ID: chunk:federal_register_of_legislation:C2024C00195:front:0:p5
Version: federal_register_of_legislation:C2024C00195
Segment Type: other
Provision Reference: 
Character Range: 11618–14769

performance standards
117 Scale of damages for breach of performance standards
117A Time for payment of damages for breach of performance standards
117B Performance benchmarks
117C Compliance with performance benchmarks
Division 3—Wholesale performance standards and benchmarks
117D Performance standards
117E Performance benchmarks
117F Compliance with performance benchmarks
Division 4—Other provisions
118 Remedial directions—compliance with performance standards
118A Right of contribution
119 Evidentiary certificate issued by the Telecommunications Industry Ombudsman
120 Waiver of customer service guarantee
120A Carriage service may be supplied on condition that the customer waives the customer service guarantee
121 Savings of other laws and remedies
122 Breach of performance standard is not an offence
122A Failure to meet or exceed a minimum benchmark is not an offence
123 Clause 1 of Schedule 2 to the Telecommunications Act 1997 does not apply to a breach of a performance standard
124 Minister may direct the ACMA about the use of its powers under this Part
125 Review of performance standards following Ministerial direction
Part 6—The Telecommunications Industry Ombudsman
126 Simplified outline
127 Eligible carriage service providers
128 Telecommunications Industry Ombudsman scheme
129 Exemptions from requirement to join scheme
130 Direction to join scheme
131 Determination that a class of carriage service providers must join scheme
132 Members of scheme must comply with scheme
133 Register of members of scheme
133A Reviews of the Telecommunications Industry Ombudsman scheme
Part 8—Provision of emergency call services
146 Simplified outline
147 Provision of emergency call services
148 Compliance with determination
149 Access to emergency call services
150 Ministerial pricing determinations
151 Access to be provided
Part 9—Price control arrangements for designated Telstra successor companies
152 Simplified outline
153 Definitions
154 Minister may determine price control arrangements
155 Effect of price control arrangements
156 Alteration of charges subject to price control arrangements
157 Carrier charges subject to notification and disallowance
158 Alteration of charges subject to notification and disallowance
Part 9B—Independent reviews of regional telecommunications
Division 1—Independent reviews of regional telecommunications
158P Reviews of regional telecommunications to be conducted by the RTIRC
158Q Report of review
Division 2—Regional Telecommunications Independent Review Committee (RTIRC)
158R Establishment of the RTIRC
158S Functions of the RTIRC
158T Membership of the RTIRC
158U Appointment of RTIRC members
158V Acting appointments—RTIRC Chair
158W Procedures
158X Disclosure of interests
158Y Remuneration and allowances
158Z Leave of absence
158ZA Resignation
158ZB Termination of appointment
158ZC Other terms and conditions
158ZD Assistance to RTIRC
Part 10—Miscellaneous
160 Regulations
Endnotes
Endnote 1—About the endnotes
Endnote 2—Abbreviation key
Endnote 3—Legislation history
Endnote 4—Amendment history
An Act about telecommunications, and for related purposes

Part 1—Preliminary