Document ID: chunk:federal_register_of_legislation:F2024L01251:clause:2_21:p2
Version: federal_register_of_legislation:F2024L01251
Segment Type: clause
Provision Reference: sch 2 cl 21 (pt 2/2)
Character Range: 120844–122726

member of, or subject to, such a scheme, to the Commissioner.

Notifications of complaints
 (7) Where a credit reporting body has an obligation under subsection 23C(2) of the Act to give notice to a credit provider about a complaint relating to a body's act or practice that may breach section 20S of the Act, this obligation is taken to be met if the body gives notice as soon as practicable to:
 (a) if the complaint relates to credit information that was disclosed to the body by a provider – that provider; and
 (b) any provider to which the body disclosed the credit information to which the complaint relates in the previous 3 months; and
 (c) any other provider that has been nominated by the individual for this purpose.
Note: A credit reporting body's obligation under subsection 23C(2) of the Act does not apply where it is impractical to give the notification, or the giving of the notification is prevented by law: see subsection 23C(6) of the Act.
 (8) Where a credit provider has an obligation under subsection 23C(3) of the Act to give notice to a credit reporting body or provider about a complaint relating to a body's act or practice that may breach section 21U of the Act, this obligation is taken to be met if the provider gives notice as soon as practicable to:
 (a) if the complaint relates to credit information that was disclosed to the provider by a body or another provider – that body or other provider; and
 (b) any body or provider to which the body disclosed the credit information to which the complaint relates in the previous 3 months; and
 (c) any other provider that has been nominated by the individual for this purpose.
Note: A credit provider's obligation under subsection 23C(3) of the Act does not apply where it is impractical to give the notification, or the giving of the notification is prevented by law: see subsection 23C(6) of the Act.