Document ID: chunk:federal_register_of_legislation:F2024C00516:reg:21:p1
Version: federal_register_of_legislation:F2024C00516
Segment Type: reg
Provision Reference: reg 21 (pt 1/3)
Character Range: 26571–29517

21  Additional expectations—provider will have designated contact point
 (1) The provider of the service will ensure that there is an individual who is:
 (a) an employee or agent of the provider; and
 (b) designated as the service's contact point for the purposes of the Act.
Note: The provider of the service is expected to have a designated contact point regardless of whether the service has staff physically located in Australia.
 (2) The provider will ensure that the following: contact details of the contact point are notified to the Commissioner:
 (a) an email address; and
 (b) a phone number or voice chat address.
 (3) If there is a change to the identity or contact details of the individual designated as the service's contact point for the purposes of the Act, the provider will give the Commissioner written notice of the change within 14 days after the change.

Endnotes

Endnote 1—About the endnotes
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Endnote 1—About the endnotes
Endnote 2—Abbreviation key
Endnote 3—Legislation history
Endnote 4—Amendment history

Abbreviation key—Endnote 2
The abbreviation key sets out abbreviations that may be used in the endnotes.

Legislation history and amendment history—Endnotes 3 and 4
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The amendment history in endnote 4 provides information about amendments at the provision (generally section or equivalent) level. It also includes information about any provision of the compiled law that has been repealed in accordance with a provision of the law.

Editorial changes
The Legislation Act 2003 authorises First Parliamentary Counsel to make editorial and presentational changes to a compiled law in preparing a compilation of the law for registration. The changes must not change the effect of the law. Editorial changes take effect from the compilation registration date.

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Misdescribed amendments
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