Document ID: chunk:federal_register_of_legislation:F2024N00985:clause:1_85:p1
Version: federal_register_of_legislation:F2024N00985
Segment Type: clause
Provision Reference: sch 1 cl 85 (pt 1/5)
Character Range: 156773–164114

85  Evidence Requirements for Other services
 1.    Evidence kept on the client record to substantiate the Returned Device service must include:
        1.    the practitioner's full name; and
        2.    the supervisor's full name (where applicable); and
        3.     the date of service; and
        4.    the Claim for Payment form; and
        5.    notes from the fitting; and
        6.      documentation of the clients decision not to keep devices; and
        7.    documentation of the client not being motivated to proceed with hearing device fitting.

Part 6 - Changes

Section                                                                                                                                                                                                                                                                                                                 Changes or updates
                                                                                                                                                                                                                                                                                                                        Unless otherwise specified all changes took effect on 1 July 2024.
                                                                                                                                                                                                                                                                                                                        * denotes charges which took effect with version 2 of the 2024-25 Schedule of Services Items and Fees
2 - Definitions                                                                                                                                                                                                                                                                                                         Update to definitions:
                                                                                                                                                                                                                                                                                                                        Provisional Practitioner means a member of a practitioner professional body in an approved provisional membership category listed on the program website who works under a supervision agreement or internship approved by that practitioner professional body.

                                                                                                                                                                                                                                                                                                                        Qualified Practitioner means a member of a practitioner professional body in an approved membership category listed on the program website.

                                                                                                                                                                                                                                                                                                                        * Department means "Department of Health and Aged Care".

                                                                                                                                                                                                                                                                                                                        * Program means "Hearing Services Program".

                                                                                                                                                                                                                                                                                                                        * Definitions for Category, Device code and Type means as documented in the Approved Fully Subsided Device or Partially Subsided Device Schedules

5 - General program requirements                                                                                                                                                                                                                                                                                        2 (h) – update: the practitioners QP number must be active and linked to the provider in the Portal and the QP must be a current financial member of a PPB in an approved membership category at the date of service.

2 (j) – update: a Claim for Payment/ Tax Invoice form must be correctly completed;
2 (o) – update: The Commonwealth is not required to pay a Service Provider if a claim was submitted twelve (12) months or more after the Date of Service
7 - Device Quote requirements                                                                                                                                                                                                                                                                                           (1) – update: …Clients, or their Power of Attorney, legal guardian or equivalent, must sign and date the device quote on the day it is received.
2 (h) (iii) – new: for partially subsided devices, if offered at no cost to the client, a statement advising that as the device is a partially subsided device there may be a client cost if a replacement is required.
2 (i) – new: Device quotes must include: the device supply disclosure statement
10 – Online Device sale requirements                                                                                                                                                                                                                                                                                    1 – new: Providers selling devices online, must:
                                                                                                                                                                                                                                                                                                                        (a) display information on website or app on the details of the subsidised services that may be available to a person under the voucher system; and
                                                                                                                                                                                                                                                                                                                        (b) include on the website or app a hyperlink directing clients to the eligibility webpage of the program; and
                                                                                                                                                                                                                                                                                                                        (c) display the