Document ID: chunk:federal_register_of_legislation:C2024C00195:section:147:p2
Version: federal_register_of_legislation:C2024C00195
Segment Type: section
Provision Reference: s 147 (pt 2/3)
Character Range: 259466–262435

the handling of calls to emergency service numbers are met;
 (i) the objective that carriage services used to make calls to an emergency service number should, as far as practicable, provide the emergency call person concerned with automatic information about:
 (i) the location of the caller; and
 (ii) the identity of the customer of the service being used by the caller;
 (j) the objective that carriers should provide carriage service providers with access to:
 (i) controlled carriage services of the carriers; and
 (ii) controlled networks of the carriers; and
 (iii) controlled facilities of the carriers;
  in order that the providers can comply with their obligations under the determination;
 (k) the objective that carriage service providers should provide other carriage service providers with access to:
 (i) controlled carriage services of the first‑mentioned providers; and
 (ii) controlled networks of the first‑mentioned providers; and
 (iii) controlled facilities of the first‑mentioned providers;
  in order that the other providers can comply with their obligations under the determination;
 (l) the objective that a determination should be consistent with the following:
 (i) Australian Privacy Principle 6;
 (ib) each registered APP code (as defined in the Privacy Act 1988), if any, that binds a participant in a section of the telecommunications industry;
 (ii) codes registered under Part 6 of the Telecommunications Act 1997;
 (iii) standards determined under Part 6 of the Telecommunications Act 1997.
 (3) Subsection (2) does not, by implication, limit the matters to which the ACMA may have regard.
 (4) A determination under this section may deal with ancillary or incidental matters, including the protection of the privacy of information transmitted in connection with a call to an emergency service number.
 (5) A determination under this section may deal with performance standards, including (but not limited to) performance standards relating to:
 (a) the answering of calls to emergency service numbers; and
 (b) delays in transferring calls made to an emergency service number to the appropriate emergency service organisation; and
 (c) the handling of complaints about emergency call services.
 (6) Subsections (4) and (5) do not, by implication, limit subsection (1).
 (7) A determination under this section is a legislative instrument.
 (8) In making a determination under this section, the ACMA may apply, adopt or incorporate (with or without modification) any matter contained in a code or standard proposed or approved by a body or association, either:
 (a) as in force or existing at a particular time; or
 (b) as in force or existing from time to time.
This subsection does not, by implication, limit section 589 of the Telecommunications Act 1997.
 (9) Before making a determination under this section, the ACMA must consult representatives of each of the following groups:
 (a) carriers;
 (b) carriage service providers;