Document ID: chunk:federal_register_of_legislation:F2024C01147:reg:6:p5
Version: federal_register_of_legislation:F2024C01147
Segment Type: reg
Provision Reference: reg 6 (pt 5/6)
Character Range: 20119–22896

the call; and
 (b) for a call to the emergency service number 106, the point in the network of the emergency call person for 106, after the point at which the announcement for emergency calls is played, at which a call‑taker is able to respond to the call.
       relevant termination point means:
 (a) for a call to the emergency service number 000 or 112, the point in the network of the emergency call person for 000 and 112 reasonably specified by that person as the point to which a call using a particular type of carriage service must be carried; and
 (b) for a call to the emergency service number 106, the point in the network of the emergency call person for 106 reasonably specified by that person as the point to which a call using a particular type of carriage service must be carried.
       satellite service means a carriage service where customer equipment used in connection with the supply of the service communicates directly with a satellite‑based facility.
Note: A satellite service may be used to provide a fixed or public mobile telecommunications service to an end‑user.
       service address means the address supplied by a customer to their carriage service provider and required to be given to the IPND Manager by the carriage service provider in compliance with Part 4 of Schedule 2 to the Telecommunications Act 1997.

       significant network outage means an unscheduled network failure that adversely affects the carriage of emergency calls over that network in a significant way, having regard to:
 (a) the number of customers impacted by the outage;
 (b) the likely amount of time it will take to restore carriage services disrupted by the outage; and
 (c) the availability of other carriage services that can be used by affected customers to make and receive calls.
       SIM means a subscriber identity module.

       SMS means short message service.

       State or Territory emergency service means any of the following services established under a law of a State or Territory:

 (a) the State Emergency Service of New South Wales;
 (b) the Victoria State Emergency Service;
 (c) the State Emergency Service of Queensland;
 (d) the Department of Fire and Emergency Services Western Australia;
 (e) the South Australian State Emergency Service;
 (f) the State Emergency Service of Tasmania;
 (g) the ACT State Emergency Service; or
 (h) the part of the Northern Territory Fire and Rescue Service that is not an emergency service organisation.
       unsuccessful emergency call means an emergency call made by an end-user where the call was not carried to the relevant termination point or the relevant answering point, as the case may be.
       welfare check means the process of checking on the safety and well-being of an end-user