Document ID: chunk:federal_register_of_legislation:F2018L00634:reg:21
Version: federal_register_of_legislation:F2018L00634
Segment Type: reg
Provision Reference: reg 21
Character Range: 26128–26814

21  Notifying NDIS provider
 (1) If the Commissioner decides to undertake a resolution process in relation to a complaint or an issue arising out of a complaint, the Commissioner must notify the NDIS provider to which the complaint or issue relates about the issue as soon as practicable.
 (2) Subsection (1) does not apply if the Commissioner considers that the notification will, or is likely to:
 (a) impede the resolution of the complaint or issue; or
 (b) place the safety, health or wellbeing of the complainant, a person with disability or any other person at risk; or
 (c) place the complainant or a person with disability at risk of victimisation, intimidation or harassment.