Document ID: chunk:federal_register_of_legislation:F2024N00985:clause:1_75
Version: federal_register_of_legislation:F2024N00985
Segment Type: clause
Provision Reference: sch 1 cl 75
Character Range: 140194–141134

75  Requirements for Claiming Replacement items
    (1)   A replacement device can be claimed at any time after a claim for an Initial Fitting through the program.
    (2)   The date of service for all Replacement items (items 840/850/555/888) is the date the replacement device is provided.
    (3)   If a client loses hearing device/s between the fitting and follow-up appointment:
         (a)   You can replace the device/s and claim an item 840 (for one device) or 850 (two devices)
         (b)   If you proceed with a follow up appointment the follow up must be at least seven days after the replacement device/s were provided to the client.
         (c)    If the fitting was not successful, the replacement you provide can be for a different device to the one originally fitted.

         (d)   If the client finds the lost device, the replacement must be sent back to the manufacturer, and items 840 and 850 cannot be claimed.