Document ID: chunk:federal_register_of_legislation:F2025C00074:reg:21b:p1
Version: federal_register_of_legislation:F2025C00074
Segment Type: reg
Provision Reference: reg 21B (pt 1/2)
Character Range: 52944–55722

21B  Financial information statements for payment periods
 (1) If an approved provider provides a care recipient with home care through a home care service in a payment period, the approved provider must give a written statement to the care recipient relating to the payment period.

What statement must contain
 (2) The statement must inform the care recipient of:
 (a) transactions during the payment period relating to the care recipient; and
 (b) any unpaid home care fees relating to previous payment periods.
 (3) The statement must include the following:
 (a) the amount of home care subsidy for the care recipient in respect of the payment period;
 (b) the amount of home care fees (if any) paid or payable by the care recipient in respect of the payment period;
 (c) an itemised list of:
 (i) the care and services provided to the care recipient during the payment period; and
 (ii) the matters mentioned in paragraphs 19B(1)(b) and (d) (certain travel and package management) for which the care recipient was charged in respect of the payment period;
 (d) for each item of care and services, and each matter mentioned in paragraphs 19B(1)(b) and (d)—the price that the approved provider charged the care recipient in respect of the payment period;
 (e) the total of the prices mentioned in paragraph (d) in respect of the payment period;
 (ea) the home care account balance in the care recipient's home care account:
 (i) immediately after the end of the previous payment period; and
 (ii) immediately after the end of the payment period;
 (f) the care recipient's unspent home care amount in respect of:
 (i) the previous payment period; and
 (ii) the payment period;
 (fa) the Commonwealth portion of the care recipient's unspent home care amount in respect of:
 (i) the previous payment period; and
 (ii) the payment period;
 (fb) the care recipient portion of the care recipient's unspent home care amount in respect of:
 (i) the previous payment period; and
 (ii) the payment period;
 (g) if, during the payment period, the approved provider received an amount of the care recipient portion of the care recipient's unspent home care amount from another approved provider—the amount that was received.

Partial periods
 (4) If the approved provider did not provide the care recipient with home care during the whole of the payment period, the statement must cover the part of the payment period during which the approved provider provided the care recipient with home care.

When statement must be given
 (5) The approved provider must give the statement to the care recipient as soon as practicable after the approved provider has all the necessary information to complete it.

Informing care recipient of, and helping care recipient to understand, statement
 (6)