Document ID: chunk:federal_register_of_legislation:F2024C00566:reg:6:p2
Version: federal_register_of_legislation:F2024C00566
Segment Type: reg
Provision Reference: reg 6 (pt 2/2)
Character Range: 15949–18203

review their options and seek advice if required, at any stage of support provision, including assessment, planning, provision, review and exit.
           (5) Each participant's right to access an advocate (including an independent advocate) of their choosing is supported, as is their right to have the advocate present.

       10  Violence, Abuse, Neglect, Exploitation and Discrimination

Outcome: Each participant accesses supports free from violence, abuse, neglect, exploitation or discrimination.

         To achieve this outcome, the following indicators should be demonstrated:
           (1) Policies, procedures and practices are in place which actively prevent violence, abuse, neglect, exploitation or discrimination.
           (2) Each participant is provided with information about the use of an advocate (including an independent advocate) and access to an advocate is facilitated where allegations of violence, abuse, neglect, exploitation or discrimination have been made.
           (3) Allegations and incidents of violence, abuse, neglect, exploitation or discrimination, are acted upon, each participant affected is supported and assisted, records are made of any details and outcomes of reviews and investigations (where applicable) and action is taken to prevent similar incidents occurring again.

            Note: A registered NDIS provider has obligations in relation to incident management systems and reportable incidents that may apply to incidents or a reportable incidents (see sections 73Y and 73Z of the Act and the National Disability Insurance Scheme (Incident Management and Reportable Incidents) Rules 2018).

       Division 2 – Governance and Operational Management

       11A  Quality indicators for NDIS Practice Standards—provider governance and operational management

         This Division sets out the quality indicators for the NDIS Practice Standards about provider governance and operational management, as follows.

Quality indicators: provider governance and operational management
Item                                                                The quality indicators set out in this instrument at …  are for the NDIS Practice Standards set out in the NDIS Practice Standards Rules at …