Document ID: chunk:federal_register_of_legislation:F2024N00985:clause:1_82
Version: federal_register_of_legislation:F2024N00985
Segment Type: clause
Provision Reference: sch 1 cl 82
Character Range: 152548–154553

82  Requirements for Providing Remote Control services
      1.         Before providing a Remote Control practitioners must comply with General Program Service Requirements (see section 5), the PPB Code of Conduct and Scope of Practice.
      2.         Clients must have been fitted with a non-ALD device through the program (fully or partially subsidised) or be maintaining a non-ALD private device through the program.
      3.         Practitioners must ensure the client can effectively use the remote with their device.
      4.         Practitioners must identify the client has significant functional limitations and/or dexterity issues and cannot effectively manage the device standard manual controls for volume adjustment or the program settings without a remote control or other technology.
      5.         The client must receive a detailed written device quote and must only be fitted with approved devices.
      6.         If a client's Remote Control is lost, a Statutory Declaration must be completed explaining the loss, be signed and dated by the client or their representative, and be witnessed as required by the Attorney-General's Department (refer Attorney-General's Department website).
      7.         If a client's Remote Control is DBR, a DBR letter must be provided by the manufacturer or Statutory Declaration must be completed explaining how it is damaged beyond repair, be signed and dated by the client or their representative, and appropriately witnessed.
      8.         The declaration must be received prior to supplying the replacement and must be kept on the client's record.
      9.         If a client's hearing device is lost or damaged beyond repair, or is refitted and the new device is not compatible with the previously supplied remote control, email the program for approval to claim a new remote if one has been claimed on the voucher.
     10.    This claim can only be used for remote controls. No other accessories can be claimed using this item.