Document ID: chunk:federal_register_of_legislation:F2024C00757:front:0:p13
Version: federal_register_of_legislation:F2024C00757
Segment Type: other
Provision Reference: 
Character Range: 32730–35760

to give any missing documents.
              (26G)This subsection is satisfied if the licensee reasonably believes that the issuer or seller of the accessible financial products has a dispute resolution system that satisfies either subsection 912A(2) or 1017G(2) and which covers complaints against the issuer or seller by each client of the IDPS who:
                  (a) holds through the IDPS an accessible financial product issued or sold by the issuer or seller; and
                  (b) if the issuer or seller had issued or sold the accessible financial product the subject of the direction to the client directly—would have acquired the product as a retail client;
              where the complaints are made in connection with an accessible financial product issued or sold by the issuer or seller that is held through the IDPS.
              (26H)This subsection is satisfied if the licensee reasonably believes that:
                  (a) the client:
                     (i) has accessed the platform of a CSF intermediary containing the CSF offer document for the CSF offer and the licensee has no reason to believe the document is defective as at the time of the acquisition of the shares; and
                     (ii) has completed the acknowledgement that would be required under paragraph 738ZA(3)(b) if the client had applied as a retail client; and
                     (iii) was able to use the relevant communication facility for the CSF offer provided under subsection 738ZA(5); and
                     (iv) was able to withdraw the direction within 5 business days after it was made; and
                     (v) has not been provided with financial assistance in relation to the CSF offer by:
(A) a person referred to in subsection 738ZE(1); or
(B) the licensee; or
(C) an associate of the licensee that is not an Australian ADI; and
                     (vi) has not in total paid for, or become liable to pay for, or given directions under an IDPS, an IDPS-like scheme or a nominee and custody service for the acquisition of, shares under a CSF offer of the company making the CSF offer that together exceed the cap on investment in paragraph 738ZC(1)(b); or
                  (b) the client would have acquired the shares as a wholesale client if the client had acquired the shares directly under the CSF offer.
           Quarterly report or electronic access on a substantially continuous basis
              (27) The licensee must give each client:
                  (a) a quarterly report complying with subsection (29) within one month after each quarter day; or
                  (b) electronic access to the information referred to in subsection (30) on a substantially continuous basis if either:
                     (i) both the following apply:
(A) the client has agreed to obtain information concerning transactions and holdings through the IDPS electronically instead of receiving a quarterly report;
(B) the licensee has no reason to doubt that the client can electronically access the