Document ID: chunk:federal_register_of_legislation:F2024C01147:reg:6:p1
Version: federal_register_of_legislation:F2024C01147
Segment Type: reg
Provision Reference: reg 6 (pt 1/6)
Character Range: 9456–12419

6  Definitions
  In this Determination, unless the contrary intention appears:
       Act means the Telecommunications (Consumer Protection and Service Standards) Act 1999.
       Alternate Address Flag means the field in the IPND that provides information about whether the physical location of an end‑user may reliably be taken to be at the service address provided to the IPND Manager for the service.
       announcement for Caller No Response Calls means a pre‑recorded voice announcement that:
 (a) asks the end‑user to dial or press '55' if the end‑user requires emergency assistance; and
 (b) if played in full, repeats the request described in paragraph (a) three times.
       announcement for emergency calls means a pre‑recorded voice announcement that advises the end‑user that they have made a call to an emergency call service.
       announcement for non‑emergency contacts means a pre‑recorded voice announcement that explains how to find any person's or organisation's telephone number.
       announcement for number check means a pre‑recorded voice announcement that advises the end‑user to check the number.
       announcement for State and Territory emergency services means a pre‑recorded voice announcement that includes:
 (a) an explanation that a State or Territory emergency service cannot be contacted through the emergency call service; and
 (b) information on how to contact a State or Territory emergency service.
         business day means a day other than a Saturday, a Sunday or a public holiday in the place concerned.
       Caller No Response Call means a call made to an emergency service number by an end‑user who, when asked at least twice by the call‑taker if police, fire or ambulance is required, has not responded, or has not indicated in another way, that police, fire or ambulance is required.
       call‑taker means an individual who responds to a call made to an emergency service number on behalf of:
 (a) the emergency call person for 000 and 112; or
 (b) the emergency call person for 106.
Note: The emergency service numbers are defined by section 466 of the Telecommunications Act 1997. At the commencement of this Determination, the emergency service numbers were 000, 106 and 112.
       common system means the processing system used by the emergency call person for 000 and 112 and the emergency call person for 106 to identify the relevant emergency service organisation to which an emergency call should be transferred and to transfer an emergency call to that emergency service organisation with the required information about the caller.
       default CLI means the default calling line identification (CLI) for a call that is provided by the telecommunications network from which the call originated, where:
          1.     there is no CLI associated with the call; or
          2.     the CLI associated with the call has been replaced with another CLI in accordance with the Industry Guideline.