Document ID: chunk:federal_register_of_legislation:F2024N00985:clause:1_47
Version: federal_register_of_legislation:F2024N00985
Segment Type: clause
Provision Reference: sch 1 cl 47
Character Range: 95071–96459

47  Requirements for Claiming Refitting items
    (1)   Except for non-follow up services, a claim must not be submitted until the fitting is considered successful and the client has accepted the device.
    (2)   Any Refitting within 12 months of a previous fitting is considered part of the previous Hearing Rehabilitation Program and cannot be claimed.
    (3)   If a fitting (not including replacements) has been claimed for the same ear on the current voucher, revalidation of a fitting service must be approved by the program prior to service provision.
    (4)   If a Monaural Refitting has been claimed and the opposite ear requires a Refitting within 6 months on the same voucher, the previous fitting claim must be recovered and these services claimed as a Binaural Fitting (except where the client has relocated and the fittings are completed by different providers). If the opposite ear is refitted more than 6 months following a Monaural Refitting, a Monaural Refitting claim must be submitted and no recovery is required.
    (5)   Where attempts have been made to contact the client and a follow up is not completed, or the follow up is sooner than seven calendar days after the fitting, a non-follow up claim must be submitted.
    (6)   The date of service is the date of the follow up (except for non-follow up fittings, when the date of service is the fitting date).