Document ID: chunk:federal_register_of_legislation:F2025C00050:body:0:p43
Version: federal_register_of_legislation:F2025C00050
Segment Type: other
Provision Reference: 
Character Range: 142697–146738

is managed.

 1.                     Elements and performance criteria
     1.               C5.1 – Manage passengers
            1.        supervise passenger safety;
            2.        encourage passengers to participate in and contribute to the safe outcome of the flight;
            3.         conduct pre-flight passenger safety briefing;
            4.        ensure passengers are aware of, and avoid interference with, flight and systems controls;
            5.        ensure passengers are aware of, and comply with, the use of seat harnesses;
            6.          ensure passengers are aware of the use of escape hatches, exits and emergency equipment on  board the aircraft;
            7.        manage passenger safety in the event of abnormal or in-flight emergency situations.
     2.               C5.2 – Aid and assist passengers
            1.        establish and maintain clear communications with passengers;
            2.        assist with passenger comfort both when airside and in flight.
     3.               C5.3 – Manage cargo
            1.        manage loading, unloading and security of cargo during flight operations;
            2.        identify dangerous goods and apply procedures to ensure safety and security.

 2.                     Range of variables
        1.        activities are performed in accordance with published procedures;
        2.        single or multi-engine aircraft;
        3.         propeller wash, rotor wash and jet blast (may be simulated);
        4.        simulated abnormal or emergency situations;
        5.        real or simulated passengers and cargo.

 3.                     Underpinning knowledge of the following:
        1.        managing passengers during abnormal or emergency situations;
        2.        local procedures for movement of passengers;
        3.         security requirements;
        4.        dangerous goods awareness;
        5.        health and safety regulations and best practice.

NTS1 Non-technical skills 1

 1.                     Unit description
This unit describes the knowledge and skills required to manage a safe flight.

 1.                     Elements and performance criteria
     1.               NTS1.1 – Maintain effective lookout
            1.        maintain traffic separation using a systematic visual scan technique at a rate determined by traffic density, visibility and terrain;
            2.        maintain radio listening watch and interpret transmissions to determine traffic location and intentions;
            3.         perform airspace-cleared procedure before commencing any manoeuvre.
     2.               NTS1.2 – Maintain situational awareness
            1.        monitor all aircraft systems using a systematic scan technique;
            2.        collect information to facilitate ongoing system management;
            3.        monitor flight environment for deviations from planned operations;
            4.        collect flight environment information to update planned operations.
     3.               NTS1.3 – Assess situations and make decisions
            1.        identify problems;
            2.        analyse problems;
            3.         identify solutions;
            4.        assess solutions and risks;
            5.        decide on a course of action;
            6.          communicate plans of action (if appropriate);
            7.        allocate tasks for action (if appropriate);
            8.        take actions to achieve optimum outcomes for the operation;
            9.          monitor progress against plan;
           10.          re-evaluate plan to achieve optimum outcomes.
     4.               NTS1.4 – Set priorities and manage tasks
            1.        organise workload and priorities to ensure optimum outcome of the flight;
            2.        plan events and tasks to occur sequentially;
            3.         anticipate events and tasks to ensure sufficient opportunity for completion;
            4.        use