Document ID: chunk:federal_register_of_legislation:C2019A00127:clause:1_61qb
Version: federal_register_of_legislation:C2019A00127
Segment Type: clause
Provision Reference: sch 1 cl 61QB
Character Range: 87988–88510

61QB  Dealing with complaints
 (1) The Register rules may prescribe procedures that must be followed by the Register operator in order to deal with complaints about the administration or operation of the National Self‑exclusion Register.
 (2) If:
 (a) a person has reason to believe that another person has contravened a provision of:
 (i) this Part; or
 (ii) the Register rules; and
 (b) the person makes a complaint to the Register operator about the matter;
the Register operator must refer the complaint to the ACMA.