Document ID: chunk:federal_register_of_legislation:F2022L00440:clause:1_8
Version: federal_register_of_legislation:F2022L00440
Segment Type: clause
Provision Reference: sch 1 cl 8
Character Range: 31495–33186

8  Payphone performance standard – characteristics, supply and reliability of payphone carriage services
       (1) A payphone carriage service must:
         (a)    allow for the making of automated national and international voice grade telephone calls 24 hours per day (even if the payphone supplying the payphone carriage service is located at a site that does not have public access 24 hours per day);
         (b)    provide access to the emergency call service, which when called by a person, gives the person access to an emergency call person, free of charge 24 hours per day (even if the payphone supplying the payphone carriage service is located at a site that does not have public access 24 hours per day);
         (c)    provide access to operator assistance for directory assistance, national and international call connection and reporting of service difficulties 24 hours per day (even if the payphone supplying the payphone carriage service is located at a site that does not have public access 24 hours per day); and
         (d)    meet:
         (i) the guidelines set out in the Accessibility of Payphones Industry Guideline G630:2020 prepared by the Communications Alliance Ltd; or
         (ii) if replacement guidelines regarding the accessibility of payphones are published by the Communications Alliance Ltd, or a successor representative body, those guidelines as existing from time to time.
Note:  In relation to subparagraph (1)(d), see subsection 589(2) of the Telecommunications Act 1997.
       (2) This section does not apply in respect of a payphone or payphone carriage service that is, at the relevant time, experiencing a fault or service difficulty.