Document ID: chunk:federal_register_of_legislation:F2024C01258:clause:4_4:p13
Version: federal_register_of_legislation:F2024C01258
Segment Type: clause
Provision Reference: sch 4 cl 4 (pt 13/75)
Character Range: 79968–82596

service is a product data request service.

1.13  Consumer data request service
 (1) A data holder must provide:
 (a) an online service that:
 (i) can be used by eligible CDR consumers to make consumer data requests directly to the data holder; and
 (ii) allows a request to be made in a manner that is no less timely, efficient and convenient than any of the online services that are ordinarily used by customers of the data holder to deal with it; and
 (iii) enables requested data to be disclosed in human‑readable form; and
 (iv) sets out any fees for disclosure of voluntary consumer data; and
 (v) conforms with the data standards; and
 (b) an online service that:
 (i) can be used by accredited persons to make consumer data requests, on behalf of eligible CDR consumers, to the data holder; and
 (ii) enables requested data to be disclosed in machine‑readable form; and
 (iii) conforms with the data standards; and
 (c) for each eligible CDR consumer that is not an individual—a service that can be used to:
 (i) nominate one or more individuals 18 years of age or older (nominated representatives) who are able to give, amend and withdraw authorisations to disclose CDR data for the purposes of these rules on behalf of the CDR consumer; and
 (ii) withdraw such a nomination; and
 (d) for each partnership that relates to a partnership account with the data holder—a service that can be used to:
 (i) nominate one or more individuals 18 years of age or older (nominated representatives) who are able to give, amend and withdraw authorisations to disclose CDR data that relate to the partnership accounts of that partnership for the purposes of these rules on behalf of the CDR consumers who are its partners; and
 (ii) withdraw such a nomination; and
 (e) in relation to each account in relation to which a person has account privileges―a service that can be used by the account holder to:
 (i) make a secondary user instruction; and
 (ii) withdraw the instruction.
Note 1: See rule 3.3 for the meaning of "consumer data request" in relation to a request made by a CDR consumer directly to a data holder.
Note 2: See rule 4.4 for the meaning of "consumer data request" in relation to a request made by an accredited person to a data holder on behalf of a CDR consumer.
Note 3: In the circumstances of paragraphs (1)(c) and (d), a person or partnership that does not have a nominated representative will not be able to give or amend authorisations, or use the dashboard to manage authorisations (see subrule 1.15(2A)), and accordingly, the data holder will be neither required nor permitted to disclose the requested CDR