Document ID: chunk:federal_register_of_legislation:C2023C00380:clause:1_579c
Version: federal_register_of_legislation:C2023C00380
Segment Type: clause
Provision Reference: sch 1 cl 579C
Character Range: 62654–64784

579C  Claims by telephone, facsimile or computer

Contacting Department prior to lodging claim
 (1) A person is taken to have lodged a claim in accordance with section 579B on the day on which the Department is contacted under paragraph (a) of this section if:
 (a) the Department is contacted by or on behalf of the person by telephone, or by the transmission of a message by use of facsimile or computer equipment, in relation to making a claim for:
 (i) an austudy payment; or
 (ii) a disability support pension; or
 (iii) a sickness allowance; or
 (iv) a newstart allowance; and
 (b) on that day, the person was qualified for an austudy payment; and
 (c) the Secretary gives the person a written notice acknowledging that the Department has been contacted in relation to making the claim; and
 (d) the person lodges a claim for a pension or allowance referred to in paragraph (a) within the period allowed under this section; and
 (e) if the claim referred to in paragraph (d) is not a claim for an austudy payment—the person subsequently lodges a claim for an austudy payment; and
 (f) either:
 (i) the person gives the Secretary the notice referred to in paragraph (c) when lodging the claim referred to in paragraph (d); or
 (ii) the Department has a written record that the notice referred to in paragraph (c) has been sent to the person.

Period for lodging claim
 (2) Subject to subsection (3), for the purposes of paragraph (1)(d), the period is 14 days after the day on which the Department is contacted.

Extensions of period
 (3) The Secretary may determine by written notice given to the person:
 (a) within the 14 day period referred to in subsection (2); or
 (b) within the period of any extension under this subsection;
that the period for the purposes of paragraph (1)(d) is extended for such further period as the Secretary considers reasonable.

Time Department taken to have been contacted
 (4) For the purposes of this section, a person who contacts the Department by transmitting a message by use of facsimile or computer equipment is taken to have done so when the message is received in the Department.