Document ID: chunk:federal_register_of_legislation:F2018L00634:reg:18
Version: federal_register_of_legislation:F2018L00634
Segment Type: reg
Provision Reference: reg 18
Character Range: 22765–23828

18  Withdrawal of a complaint
 (1) A complainant may withdraw his or her complaint at any time by advising the Commissioner orally, in writing or by any other means which is appropriate in the circumstances.
 (2) The Commissioner must acknowledge, in writing, receipt of the withdrawal of the complaint.
 (3) Despite the withdrawal of a complaint, the Commissioner may deal, or continue to deal, with the complaint.
 (4) In deciding whether to deal, or continue to deal, with the complaint under subsection (3), the Commissioner may consider the following matters:
 (a) the wishes of the person or persons with disability affected by an issue raised in the complaint;
 (b) the health, safety or welfare of any person with disability affected by an issue raised in the complaint;
 (c) whether the complaint may have been withdrawn on the basis of victimisation, coercion or duress.
Note: The Commissioner is not required to give notice of the outcome of a complaints process to a complainant if the complainant withdraws his or her complaint (see Subdivision C).