Document ID: chunk:federal_register_of_legislation:C2025C00055:section:20r:p2
Version: federal_register_of_legislation:C2025C00055
Segment Type: section
Provision Reference: s 20R (pt 2/2)
Character Range: 196588–197479

not charge the access seeker for the making of the request or for giving access to the information.
 (6) If subsection (5) does not apply, any charge by the credit reporting body for giving access to the information must not be excessive and must not apply to the making of the request.

Refusal to give access
 (7) If the credit reporting body refuses to give access to the information because of subsection (2), the body must give the access seeker a written notice that:
 (a) sets out the reasons for the refusal except to the extent that, having regard to the grounds for the refusal, it would be unreasonable to do so; and
 (b) states that, if the access seeker is not satisfied with the response to the request, the access seeker may:
 (i) access a recognised external dispute resolution scheme of which the body is a member; or
 (ii) make a complaint to the Commissioner under Part V.