Document ID: chunk:federal_register_of_legislation:F2024C01147:reg:6:p2
Version: federal_register_of_legislation:F2024C01147
Segment Type: reg
Provision Reference: reg 6 (pt 2/6)
Character Range: 12148–15041

provided by the telecommunications network from which the call originated, where:
          1.     there is no CLI associated with the call; or
          2.     the CLI associated with the call has been replaced with another CLI in accordance with the Industry Guideline.
       denial of service attack means an attack or attempted attack on a telecommunications network involving the use of Internet traffic (or packets) to deny end-users access to the emergency call service.
       disruption to the emergency call service means the situation where due to an incident or series of incidents, an emergency call person is unable to answer, handle or transfer an emergency call.
Note: An ECS disablement event is an example of an incident that can lead to a disruption to the emergency call service.
       diversity means ensuring that a telecommunications network has two or more independent connections that:
 (a) route between any two points over more than one geographic or physical path; and
 (b) have no common points of connection along the way, with the exception of the end points.
       ECS disablement event means an incident (whether deliberate or not) that results in a disruption to the emergency call service and may include:
 (a) unauthorised impairment of communications;
 (b) equipment programming errors which result in a high volume of non-genuine calls being made to the emergency call service; or
 (c) a denial of service attack.
       emergency call means a call made to an emergency service number, during which a response is sought from an emergency service organisation to deal with a time‑critical event:
 (a) that is perceived to threaten life; or
 (b) that the organisation is established to respond to.
       emergency call person for 000 and 112 means the emergency call person who is the recognised person who operates an emergency call service for the emergency service numbers 000 and 112.
Note: At the commencement of this Determination, the emergency call person for 000 and 112 was Telstra.
       emergency call person for 106 means the emergency call person who is the recognised person who operates an emergency call service for the emergency service number 106.
Note: At the commencement of this Determination, the emergency call person for 106 was Concentrix Services Pty Ltd (ACN 166 171 991).
       emergency service organisation has the meaning given by subsection 147(11) of the Act.
       emergency telephone service means any of the following:
 (a) a standard telephone service;
 (b) a public mobile telecommunications service:
 (i) that is not a standard telephone service;
 (ii) that enables the carriage of an emergency call; and
 (iii) for which the customer equipment used to make the call does not provide a unique customer identifying number to the carriage service provider.
       end‑user's State or Territory means the State or