Document ID: chunk:federal_register_of_legislation:F2024C01147:reg:6:p4
Version: federal_register_of_legislation:F2024C01147
Segment Type: reg
Provision Reference: reg 6 (pt 4/6)
Character Range: 17563–20332

precise location information available means the most precise location information that a carriage service provider, carrier or emergency call person has available, about the geographic or physical location of the customer equipment from which an emergency call originated, which includes, at a minimum, the location information specified in the Industry Guideline.

Note: The Industry Guideline provides information about the types of most precise location information that may be available.
   non-genuine call means a call made to an emergency service number that:
 (a) is not an emergency call; and
 (b) includes but is not limited to:
 (i) calls that are vexatious, menacing, harassing, or offensive;
 (ii) accidental calls or misdials;
 (iii) a call intended by the person making the call to induce a false belief that an emergency exists; or
 (iv) calls resulting from an ECS disablement event.
       non-handheld satellite device means customer equipment that is:

 (a) designed for use in connection with the supply of a satellite service; and
 (b) capable of operating only when connected to other customer equipment, other than a SIM.
       payment assistance policy means a policy established by a carriage service provider under section 7 of the Telecommunications (Financial Hardship) Industry Standard 2024.

       public payphone means a public telephone that is managed by a carrier or a carriage service provider and is located in a public place, but does not include a public telephone that is located in a public place and is leased to a person by a carrier or a carriage service provider.
       public place means a place to which the public usually has access including a place where access is restricted during certain hours or certain days of the week, but does not include:
 (a) a place to which a person (other than the Commonwealth, a State or a Territory) is entitled to deny the public entry; or
 (b) a vehicle, vessel, aircraft or other means of transport.
       quarter means a period of 3 months starting on 1 January, 1 April, 1 July or 1 October in a year.
       redundancy means ensuring that a telecommunications network has an alternative path or paths for network communication, to ensure the continuity of network services.
       relevant answering point means:
 (a) for a call to the emergency service number 000 or 112, the point in the network of the emergency call person for 000 and 112, after the point at which the announcement for emergency calls is played, at which a call‑taker is able to respond to the call; and
 (b) for a call to the emergency service number 106, the point in the network of the emergency call person for 106, after the point at which the announcement for emergency calls is played, at which a