Document ID: chunk:federal_register_of_legislation:F2021L01042:schedule:1
Version: federal_register_of_legislation:F2021L01042
Segment Type: schedule
Provision Reference: sch 1
Character Range: 6030–7658

Schedule 1—Prescribed information by electronic communication

To [insert name of customer]

You can say no to being sold this insurance. It is not compulsory.

Salespeople must wait 4 days before selling you insurance as an 'extra' to your main purchase.

You can say 'no' to being contacted about [insert name of add-on insurance product]
sold by [insert name of add-on insurance product provider] by [insert details of opt-out mechanism] or via either of the contact details below.

You can opt-out of being contacted about any insurance as an 'extra' to your main purchase by contacting [insert name of principal product or service provider] via the details below.

If you are unsure, consider your situation and ask yourself:

Do I need and understand this insurance?
Consider what the policy covers and what it excludes. You may already have other insurance or arrangements that will cover any potential loss or damage.

Could I get a better deal somewhere else?
Consider if another insurance product or company can better meet your needs. You may be able to shop around for a better deal.

For more information, visit https://Moneysmart.gov.au/add-on-insurance

[insert name of principal product or service provider]
Call: [insert phone number]
Write to: [insert address and/or email address]

[insert name of add-on insurance provider]
Call: [insert phone number]
Write to: [insert address and/or email address]

This Customer Information is provided as a requirement of the Australian Securities and Investments Commission Act 2001 to reduce the number of poor-quality insurance products being sold in Australia.