Document ID: chunk:federal_register_of_legislation:F2024C00757:front:0:p5
Version: federal_register_of_legislation:F2024C00757
Segment Type: other
Provision Reference: 
Character Range: 10562–13712

relation to accessible securities and accessible financial products; and

                  (e) understand the consequences for a client if at any time the client has not engaged a person, or a person meeting particular requirements, to provide:
                     (i) financial product advice to the client in relation to the IDPS; or
                     (ii) instructions to the licensee or another operator in relation to accessible investments;
                     including the ability of the client in such circumstances to:
                     (iii) provide instructions in relation to accessible investments; and
                     (iv) continue to be a client of the IDPS; and
                  (f) understand how and to whom a client may make a complaint in relation to:
                     (i) the operation of the IDPS; and
                     (ii) accessible financial products held through the IDPS; and
                     (iii) financial product advice provided to the client in relation to the IDPS that is not provided by or on behalf of the licensee or another operator; and
                  (g) understand clients' rights to disclosure in relation to accessible investments including that a client will have the right to elect to receive copies of communications sent to holders of accessible investments, including those communications which the holder may elect to receive; and
                  (h) how the licensee or, if applicable, any other operator, will determine what financial products, securities or other investments are or will be available as accessible investments for the IDPS, including the processes applied and the factors considered for that purpose.
              (5) Subject to subsection (10), an IDPS Guide must also include:
                  (a) a statement that copies of the following policies in relation to the IDPS are available free of charge on request:
                     (i) the IDPS voting policy; and
                     (ii) the policy on the consequences for a client in the circumstances referred to in paragraph (4)(e); and
                  (b) a statement that a separate document specifying the accessible investments for the IDPS will be provided on request free of charge, if the IDPS Guide does not specify these investments; and
                  (c) statements to the effect that:
                     (i) the total fees and charges payable by a client will include the costs of the IDPS as well as the cost of any accessible investments chosen by the client; and
                     (ii) it is important that the client understand the fees of any accessible investments chosen by the client and that those fees will be in addition to the fees charged for the IDPS, together with transaction and account costs incurred on behalf of the client; and
                     (iii) the costs of the accessible investments chosen by the client will generally be set out in a disclosure document or Product Disclosure Statement for the accessible investments; and
                  (d) examples, based on estimates, of the total of fees, charges and expenses of the IDPS and