Document ID: chunk:federal_register_of_legislation:C2021C00569:clause:4_38
Version: federal_register_of_legislation:C2021C00569
Segment Type: clause
Provision Reference: sch 4 cl 38
Character Range: 47107–47793

38  At the end of section 268 of Schedule 2
Add:
 (2) A failure to comply with a guarantee referred to in section 267(1)(b) that applies to a supply of services is also a major failure if:
 (a) the failure is one of 2 or more failures to comply with a guarantee referred to in section 267(1)(b) that apply to the supply; and
 (b) the services would not have been acquired by a reasonable consumer fully acquainted with the nature and extent of those failures, taken as a whole.
Note: The multiple failures do not need to relate to the same guarantee.
 (3) Subsection (2) applies regardless of whether the consumer has taken action under section 267 in relation to any of the failures.