Document ID: chunk:federal_register_of_legislation:F2025C00190:reg:8a:p2
Version: federal_register_of_legislation:F2025C00190
Segment Type: reg
Provision Reference: reg 8A (pt 2/2)
Character Range: 12540–14434

the following matters in relation to a home care service through which home care is provided by an approved provider:
 (a) the approved provider's income and expenditure in relation to the service in a financial year for the provider;
 (b) the kind of feedback and complaints received by the approved provider in respect of the service in a reporting period for the provider;
 (c) improvements made by the approved provider in relation to the quality of the service in a reporting period for the provider;
 (d) the representation of different demographic groups in the membership of the governing body (to the extent that the approved provider has given the Secretary this information);
 (e) initiatives that the approved provider has implemented in a reporting period for the provider to support a diverse and inclusive environment, in relation to the service, for care recipients and staff members;
 (f) the total number of persons to whom home care is provided through the service at the end of a reporting period for the approved provider;
 (g) the number of persons who entered the service during a reporting period for the approved provider;
 (h) the number of persons for whom the approved provider ceased to provide home care through the service during a reporting period for the provider.

When information must be made publicly available
 (5) The Secretary must make information mentioned in this section publicly available as soon as practicable after the approved provider has given the Secretary the information. The Secretary is not required to make information about a matter publicly available until the approved provider has given the Secretary information about the matter.
Note: Approved providers are required to give information to the Secretary about matters mentioned in this section under the Act and instruments and agreements made under or for the purposes of the Act.