Document ID: chunk:federal_register_of_legislation:F2024L01380:reg:5:p2
Version: federal_register_of_legislation:F2024L01380
Segment Type: reg
Provision Reference: reg 5 (pt 2/6)
Character Range: 62194–65294

appropriate amount of work to match their skills and experience. For example, a job designed with too much work for a worker of that skill level to complete with the resources provided, or tasks that do not match that worker's skillset will create hazards. Matching tasks to workers' skills and scheduling non-urgent tasks for times of lower demand may assist to control risks.

  See the Safe Work Australia Handbook: Principles of Good Work Design for more information about how to achieve good work design and work processes.

    -          systems of work, including how work is managed, organised and supported

  Systems of work are organisational rules, policies, procedures and work practices used to organise, manage and carry out work. These systems can introduce psychosocial hazards, but if carefully considered can also help control them.

  For example, a system of work that does not allow workers to seek assistance from supervisors, sets unrealistic targets or timeframes or that allocates tasks without regard for other work demands may introduce hazards. A system of work which provides for support and manages job demands may assist to control risks.

    -          the design and layout and environmental conditions, of the workplace, including safe means of entering and exiting the workplace and welfare facilities

  A poor physical working environment can be a psychosocial hazard, however the way a workplace is set up can also control other psychosocial hazards.

  For example, ensuring workers can get away from aggressive customers or can observe when another worker may need assistance.

    -          the design and layout, and environmental conditions of workers' accommodation

  Like the working environment, accommodation provided for workers can introduce or control psychosocial hazards.

  For example, worker accommodation which does not provide adequate privacy or security can contribute to the risk of violence or harassment. Well-designed accommodation can help control these risks

    -          plant, substances and structures at the workplace

  Plant (e.g. machinery, equipment, appliances and tools), structures and substances used at work can introduce psychosocial hazards where they create a physical hazard that is not adequately controlled. For example, plant can create loud noises, dust and vibrations which creates poor physical environments and contributes to psychosocial risks.

  Well designed and maintained plant can prevent these hazards but can also be used to control other psychosocial hazards. For example, safe plant that allows work to be performed more efficiently can reduce high work demands.

    -          workplace interactions or behaviours

  The way workers interact with each other and other persons in the workplace, their behaviour and relationships can introduce psychosocial hazards. However, supportive leadership, positive relationships and professional and respectful interactions can help to minimise a range of psychosocial hazards.

  Poor organisational culture can hamper efforts to improve work health