Document ID: chunk:federal_register_of_legislation:C2024C00549:section:8cn
Version: federal_register_of_legislation:C2024C00549
Segment Type: section
Provision Reference: s 8CN
Character Range: 80076–80908

8CN  Re‑affirmation of the customer service guarantee
 (1) The Parliament re‑affirms its intention that the Minister will take all reasonable steps to ensure that:
 (a) the ACMA continues to make performance standards to be complied with by carriage service providers in relation to customer service; and
 (b) if a carriage service provider contravenes a performance standard, the carriage service provider will continue to be liable to pay damages to the customer for the contravention.
 (2) An expression used in this section and in Part 5 of the Telecommunications (Consumer Protection and Service Standards) Act 1999 has the same meaning in this section as it has in that Part.

Part 3A—Transitional provisions relating to the sale by the Commonwealth of its remaining equity interest in Telstra

Division 1—Long service leave