Document ID: chunk:federal_register_of_legislation:F2022C00386:body:0:p9
Version: federal_register_of_legislation:F2022C00386
Segment Type: other
Provision Reference: 
Character Range: 23596–26511

period of seven years from the later of the date the record is made or last amended.
(3) A licensee must ensure the records referred to in subrule (1) are, for the period of time that the records must be retained under subrule (2), accessible within a reasonable time.

     2.7.2           Complaints
(1) A benchmark administrator licensee must maintain and make publicly available appropriate documented procedures for investigating complaints made in relation to each financial benchmark specified in the licensee's benchmark administrator licence, including about the licensee's conduct in relation to the generation or administration of the financial benchmark.
(2) A licensee must ensure:
(a)        complaints are investigated in a timely and fair manner; and
(b)       the outcome of an investigation is communicated to the complainant as soon as practicable.

     2.7.3           Language of records
(1) All records required to be kept by these Rules must be kept in writing in the English language, or in a manner that enables them to be readily accessible and readily converted into writing in the English language.
(2) If any of the records are not kept in writing in the English language, the benchmark administrator licensee must, if required by ASIC, convert the records into writing in the English language within a reasonable time.

     Part 2.8         Cooperation with ASIC

     2.8.1           Reporting of infringements to ASIC
A benchmark administrator licensee that breaches or is likely to breach any of its obligations under the Act (including under the conditions of the licensee's benchmark administrator licence, the Regulations or these Rules) in generating and administering each of the financial benchmarks specified in the licensee's benchmark administrator licence, must notify ASIC in writing as soon as practicable, and in any case within 10 business days after becoming aware of the breach or likely breach.

     2.8.2           Provision of records or other information
(1) A benchmark administrator licensee must, on request by ASIC, provide ASIC with reasonable assistance, books or information which:
(a)        relate to compliance with these Rules or Part 7.5B of the Act; and
(b)       relate to ASIC ascertaining compliance with these Rules or Part 7.5B of the Act.
(2) A request by ASIC under subrule (1) must be in writing and give the licensee a reasonable time to comply.
(3) A licensee must comply with a request under subrule (1) within the time specified in the request or, if no time is specified, within a reasonable time.

     2.8.3           Provision of records or other information
(1) A Contributor must, on request by ASIC, provide ASIC with reasonable assistance, books or information which:
(a)        relate to compliance with these Rules or Part 7.5B of the Act; or
(b)       relate to ASIC ascertaining compliance with these Rules or Part 7.5B of