Document ID: chunk:federal_register_of_legislation:C2022C00235:clause:1_1051:p2
Version: federal_register_of_legislation:C2022C00235
Segment Type: clause
Provision Reference: sch 1 cl 1051 (pt 2/2)
Character Range: 18814–20042

is available to deal with complaints; and
 (d) reasonable steps are taken to ensure compliance by members of the scheme with those determinations; and
 (e) under the scheme, determinations made by the operator of the scheme are:
 (i) binding on members of the scheme; but
 (ii) not binding on complainants under the scheme; and
 (f) for superannuation complaints, there are no limits on:
 (i) the value of claims that may be made under the scheme; or
 (ii) the value of remedies that may be determined under the scheme.
Note: The complaints may be complaints relating to superannuation or complaints relating to other financial services. Division 3 includes additional provisions relating to superannuation complaints.

Compliance requirements
 (5) The compliance requirements are that:
 (a) the operator of the scheme is to ensure that the following are complied with:
 (i) conditions of the authorisation of the scheme specified under paragraph 1050(5)(b);
 (ii) regulatory requirements issued under section 1052A;
 (iii) directions given under section 1052B, 1052BA or 1052C;
 (iv) the requirements of section 1052E; and
 (b) material changes to the scheme are not to be made without the approval of ASIC under section 1052D.