Document ID: chunk:federal_register_of_legislation:F2023L01726:reg:6
Version: federal_register_of_legislation:F2023L01726
Segment Type: reg
Provision Reference: reg 6
Character Range: 4746–5387

6  Purpose of this Part
 (1) This Part is made for the purposes of paragraph 15(4)(d) of the Act.
 (2) It sets out the requirements for the complaints management and resolution system of a covered person.
Note: Failure by a covered person to comply with the requirements of this Part may constitute a breach of the third statutory funding condition of the funding agreement under the Act to which the covered person is a party (see subsection 14(2) of the Act) and may lead to the Minister taking action in relation to that agreement under subsection 14(6) of the Act.

Division 2—Complaints management and resolution system requirements