Document ID: chunk:federal_register_of_legislation:F2023L01140:reg:6:p3
Version: federal_register_of_legislation:F2023L01140
Segment Type: reg
Provision Reference: reg 6 (pt 3/3)
Character Range: 8674–10424

a carriage service provider who acquires a carriage service from another carriage service provider for the purpose of supplying that service to a customer.
       site means:
           (a) land; or
           (b) a building, or other structure, on land.
       specified service means:
       (a) a CSG service; or
       (b) an enhanced call handling feature.
       TIO means the Telecommunications Industry Ombudsman.
       2011 CSG Standard means the Telecommunications (Customer Service Guarantee) Standard 2011, as in force immediately before the day on which this standard commences.
           Note 1   Each of the following expressions used in this instrument has the meaning given by the Act:
         primary universal service provider
         satellite service
          *  service obligation
         standard telephone service
         Telecommunications Industry Ombudsman
         universal service obligation.
           Note 2   Each of the following words and expressions used in this instrument has the meaning given by the Telecommunications Act 1997:
    Administrative Appeals Tribunal      connected
    ACMA                                 facility
    carriage service                     numbering plan
    carriage service provider            public mobile telecommunications service
    carrier                             telecommunications industry.
    communications

      (2) For the purposes of this instrument, if a report to, or request by a customer of, a carriage service provider that is made under a performance standard is received by the carriage service provider after 5 pm on a business day, the report or request is taken to be received by the provider on the next business day.