Document ID: chunk:federal_register_of_legislation:F2018L00633:reg:21
Version: federal_register_of_legislation:F2018L00633
Segment Type: reg
Provision Reference: reg 21
Character Range: 25957–27913

21  Other reportable incidents must be notified to the Commissioner within 5 business days
 (1) A registered NDIS provider must notify the Commissioner in accordance with this section if:
 (a) the registered NDIS provider becomes aware that a reportable incident has occurred in connection with the provision of supports or services by the provider; and
 (b) the reportable incident is not of a kind covered by paragraph 20(1)(b).
 (2) The notification must:
 (a) be given in writing; and
 (b) be given within 5 business days after the provider became aware that the reportable incident occurred; and
 (c) include all of the information required by subsection (3).
 (3) The information required is as follows:
 (a) the name and contact details of the registered NDIS provider;
 (b) a description of the reportable incident, including the impact on, or harm caused to, the person with disability;
 (c) if known—the time, date and place at which the reportable incident occurred;
 (d) the names and contact details of the persons involved in the reportable incident;
 (e) the names and contact details of any witnesses to the reportable incident;
 (f) the immediate actions taken in response to the reportable incident, including actions taken to ensure the health, safety and wellbeing of persons with disability affected by the incident and whether the incident has been reported to police or any other body;
 (g) any further actions proposed to be taken in response to the reportable incident;
 (h) the name and contact details of the person making the notification;
 (i) any other information required by the Commissioner.
Note: The information required by paragraphs (b) to (e) may not need to be given in certain circumstances (see section 22).
 (4) The Commissioner must acknowledge receipt of the notification within 24 hours after receiving it.
 (5) The Commissioner must approve a form for the purposes of giving notifications under this section.