Document ID: chunk:federal_register_of_legislation:F2023L01726:reg:26
Version: federal_register_of_legislation:F2023L01726
Segment Type: reg
Provision Reference: reg 26
Character Range: 25459–27634

26  Certain reportable incidents must be notified to the Department
 (1) This section applies if a covered person becomes aware that a reportable incident has occurred in connection with the provision of supports or services by the covered person.
 (2) Subject to subsection (3), the covered person must notify the Department of the following information within 24 hours:
 (a) the name and contact details of the covered person;
 (b) a description of the reportable incident;
 (c) except for a reportable incident of a kind covered by paragraph 22(2)(a)—a description of the impact on, or harm caused to, the person with disability;
 (d) the immediate actions taken in response to the reportable incident, including actions taken to ensure the health, safety and wellbeing of persons with disability affected by the incident and whether the incident has been reported to police or any other body;
 (e) the name and contact details of the person making the notification;
 (f) if known—the time, date and place at which the reportable incident occurred;
 (g) the names and contact details of the persons involved in the reportable incident;
 (h) any other information required by the Department.
Note: The information required by paragraphs (b), (c), (f) and (g) may not need to be given in certain circumstances (see section 27).
 (3) If, within 24 hours after the covered person became aware that the incident occurred, insufficient information is available to comply with subsection (2), the covered person must:
 (a) provide the information mentioned in paragraphs (2)(a) to (e) within the 24 hour period; and
 (b) provide the remaining information required by that subsection within 5 business days after the covered person became aware that the incident occurred.
 (4) A notification in accordance with subsection (2) may be given by telephone or in writing.
 (5) A notification given in accordance with paragraph (3)(a) or (b) must be given in writing.
 (6) If a notification is given in writing, the Department must acknowledge its receipt within 24 hours.
 (7) The Department may approve a form for the purposes of giving notifications in writing under this section.