Document ID: chunk:federal_register_of_legislation:F2024C00843:reg:13
Version: federal_register_of_legislation:F2024C00843
Segment Type: reg
Provision Reference: reg 13
Character Range: 40571–41889

13  Care and services that must be provided
 (1) An approved provider of a home care service must provide, to a care recipient to whom the approved provider provides home care through the home care service, a package of care and services that includes:
 (a) care management (as specified in item 1 of the table in clause 1A of Schedule 3); and
 (b) at least one other service that is specified in Part 1 of Schedule 3 or agreed under subsection (2).
 (2) The care recipient and the approved provider may agree to include, in the package of care and services, other care and services required to support the care recipient to live at home, provided that:
 (a) the approved provider is able to provide the care and services within the limits of the resources available; and
 (b) the item is not specified in Part 2 of Schedule 3 as an excluded item.
 (3) The package of care and services may be used to support the use of telehealth and digital technology, such as remote monitoring, if this is agreed under subsection (2).
 (4) The care and services must be consistent with the care and services plan for the care recipient.
 (5) The care and services must be provided by the approved provider in a way that complies with the Aged Care Quality Standards set out in Schedule 2.

Part 4—Certain flexible care services