Document ID: chunk:federal_register_of_legislation:F2022L00440:clause:1_5:p3
Version: federal_register_of_legislation:F2022L00440
Segment Type: clause
Provision Reference: sch 1 cl 5 (pt 3/8)
Character Range: 12722–15614

the same meaning as in the Telecommunications (Customer Service Guarantee) Standard 2011, as in force from time to time.
Note:  In relation to the reference to the Telecommunications (Customer Service Guarantee) Standard 2011, see subsection 589(2) of the Telecommunications Act 1997.
fault or service difficulty means a fault or condition that affects the useability of the payphone or payphone carriage service, and includes, but is not limited to:
          (a)   the absence of a dial tone or ring tone;
          (b)    inability to make a call due to:
          (i) the individual payphone;
          (ii) a fault with the payphone carriage service supplied to that payphone; or
          (iii) a fault with the connection to the individual payphone;
          (c)   disruption to communications because of excessive noise levels on the line; or
          (d)    repetition of service cut offs;
        but does not include a non-critical fault.
Example:  An example of a non-critical fault may include a flickering light in a phone box; damage to a phone booth; or damage to a payphone where at least one payment mechanism is still operating and available to a user to make a call (where payment is required for the type of call).
final decision means a decision made by a primary universal service provider to install a payphone at a site or a decision to remove a payphone from a site that is made in accordance with this instrument.
insufficient network infrastructure capacity means a network that does not have any of the following:
          (a)   spare cable/fibre and network elements;
          (b)    lead-ins;
          (c)   the availability of real-time charge signalling.
intended final decision date means the date on which a primary universal service provider has specified it intends to provide a final decision as part of required removal notice information or required location notice information (as applicable).
local government body means a government body or agency that has primary responsibility for the provision of local government or municipal services within the area within which the site for the proposed location or removal of the payphone is located.
local newspaper, in relation to a payphone location proposal or payphone removal proposal, means a newspaper which is in circulation where the payphone that is the subject of the proposal is located.
major rural area means an urban centre or other recognised community grouping with a population greater than 2,500 but less than 10,000 people.
minimum performance benchmarks has the meaning given by section 14.
minor rural area means an urban centre, locality or other recognised community grouping with a population of greater than 200 but not more than 2,500 people.
new payphone location has the meaning given by section 16.
new payphone site means a payphone site that is not an existing payphone