Document ID: chunk:federal_register_of_legislation:F2022L00548:reg:8
Version: federal_register_of_legislation:F2022L00548
Segment Type: reg
Provision Reference: reg 8
Character Range: 19371–20306

8  Requirement to confirm the requesting person is the customer or the customer's authorised representative
    Subject to section 12, prior to undertaking the first high-risk customer transaction in the course of a high-risk customer interaction, a carriage service provider for a telecommunications service must confirm:
        (a) the requesting person is the customer, or the customer's authorised representative, for the service by use of the identity authentication process or processes in section 9; or
        (b) if section 10 applies – the requesting person is the customer, or the customer's authorised representative, for the service by use of the identity authentication process or processes in section 10; or
        (c) if section 11 applies – the requesting person is the customer, or the customer's authorised representative, for the service by use of the identity authentication process or processes in section 11.