Document ID: chunk:federal_register_of_legislation:F2024N00985:clause:1_64
Version: federal_register_of_legislation:F2024N00985
Segment Type: clause
Provision Reference: sch 1 cl 64
Character Range: 126193–127723

64  Requirements for Providing Unaided Client Review services
 1.    Before providing Unaided Client Review services practitioners must comply with General Program Service Requirements (see section 5), the PPB Code of Conduct and Scope of Practice.
 2.    Unaided Client Review services must include:
     1.    a review of the client's clinical and audiological history; and
     2.    a review of the client's hearing goals; and
     3.     two or more of the following additional activities
           1.       hearing screening, including a check of middle ear status if clinically indicated; or
           2.     speech testing; or
           3.    training and communication strategies to manage the effects of hearing loss; or
           4.   education on impact of hearing loss and hearing loss prevention; or
           5.     discussion of rehabilitation options, including hearing devices and ALDs available to assist clients to manage their hearing loss and enhance communication.
 3.    Unaided Client Reviews can be completed via telehealth if the technology allows and the practitioner is satisfied client outcomes are not compromised.
 4.    Clients must not be fitted with devices (including ALDs) under the program and does not have private devices maintained under the program, unless the client was previously fitted under the program but is no longer using the devices and hasn't for 5 years. Providers must submit a portal claim and update the service history in the portal and remove the current devices.