Document ID: chunk:federal_register_of_legislation:F2024L01380:reg:3:p3
Version: federal_register_of_legislation:F2024L01380
Segment Type: reg
Provision Reference: reg 3 (pt 3/8)
Character Range: 39176–43618

workers during implementation of workplace changes.

Inadequate reward and recognition                          Jobs with low positive feedback or imbalances between effort and recognition.

                                                           High level of unconstructive negative feedback from managers or customers.

                                                           Low skills development opportunity or underused skills.

                                                           Examples: not being recognised for extra effort or commitment, no reasonable opportunities for career development.

Poor organisational justice                                Inconsistent, unfair, discriminatory or inequitable management decisions and application of policies, including poor procedural justice.

                                                           Example: inconsistent, unfair, discriminatory or inequitable decisions and application of policies or procedures.

Traumatic events or material                               Experiencing fear or extreme risks to the health or safety of themselves or others.

                                                           Exposure to natural disasters, or seriously injured or deceased persons.

                                                           Reading, hearing or seeing accounts of traumatic events, abuse or neglect.

                                                           Supporting victims or investigating traumatic events, abuse or neglect.

                                                           Examples: witnessing or investigating fatalities, serious injuries, abuse, neglect or serious incidents (e.g. investigating child protection cases); being exposed to extreme effects of natural disasters or seriously injured people.

Remote or isolated work                                    Working in locations with long travel times, or where access to help, resources or communications is difficult or limited.

                                                           Examples: night shift operators, workers who spend a lot of time travelling (e.g. driving), work with limited opportunities for socialisation or problem sharing, workers working alone from home or socially isolated away from home over protracted periods of time.

Intrusive surveillance                                     Excessive surveillance methods/tools to monitor and collect information about workers at work.

                                                           Examples: unreasonable level of supervision, tracking of when and how much a worker is working, tracking calls made and movements made by the workers (using CCTV and trackable devices), the use of keyboard activity trackers, technology that allows the PCBU to remote access and take screenshots of a workers' computer, 'GPS monitoring of workers' movement in company vehicles for the purpose of work performance monitoring, as opposed to other reasons such as safety considerations.

Poor physical environment                                  Exposure to unpleasant or hazardous working environments.

                                                           Examples: work environments that involve poor air quality, high or nuisance noise levels, extreme temperatures, or uncontrolled biological hazards (e.g., blood or bodily fluids or infectious pathogens).

Violence and aggression                                    Violence, or threats of violence from other workers (including workers of other businesses), customers, patients or clients (including assault).

                                                           Aggressive behaviour such as yelling or physical intimidation.

                                                           Examples: biting, spitting, kicking, throwing objects, using or threatening to use a weapon, verbal abuse and threats, aggressive behaviour such as yelling, or physical intimidation.

Bullying                                                   Repeated unreasonable behaviour directed towards a worker or group of workers that creates a risk to health and safety.[3] This includes bullying by workers, clients, patients, visitors, or others.

                                                           Examples: repeated incidents of practical jokes or initiation, spreading misinformation or malicious rumours, belittling or humiliating comments,