Document ID: chunk:federal_register_of_legislation:F2022C00105:reg:7:p2
Version: federal_register_of_legislation:F2022C00105
Segment Type: reg
Provision Reference: reg 7 (pt 2/10)
Character Range: 47028–50366

preference/enrolment and leave of absence, particular obligations of international students, disciplinary procedures, misconduct and grounds for suspension or exclusion

d.    information to give access to current academic governance policies and requirements including admission, recognition of prior learning, transition, progression, assessment, grading, completion, qualifications, appeals, academic integrity, equity and diversity, intellectual property and withdrawal from or cancellation of enrolment

e.    information to facilitate access to services and support including the types of services available such as educational resources including English language support, personal support services, cultural support and ancillary services, hours of availability, how to access services and emergency contact details where applicable

f.     information to assist in resolution of grievances, including an explanation of processes for resolution of grievances and complaints and internal and external appeals processes, guidance on how to participate in the processes and sources of assistance including advocacy, and

g.    information to assist international students studying in Australia if applicable, including indicative costs of living and studying in Australia, accommodation options, arrangements for health care and, where applicable, schooling obligations related to school-aged dependants (including the possibility that school fees may be incurred).

3.         There are policies and processes that ensure information and advice given to international students holding or applying for an Australian student visa and decisions taken in relation to such students meet statutory requirements.

4.         Students are given reasonable notice of changes to a higher education provider's operations including information about increases in fees and associated costs and any consequences that may affect their choice of, or ability to participate in, an intended course(s) of study.

7.3            Information Management

1.         There is a repository of publicly-available current information about the higher education provider's operations that includes:

a.    the registered name of the higher education provider, trading name(s) if different, regulatory status and authority to provide courses of study to international students studying on an Australian student visa

b.    the instrument establishing the entity

c.    the members of the governing body and senior executive

d.    the financial standing of the provider

e.    indicative total student enrolments

f.     a high-level organisational chart that includes the organisational units that deliver courses of study, such as schools or faculties

g.    the locations at which higher education is offered, including overseas if applicable

h.    an overview of teaching campuses, facilities, learning resources and services provided for students

i.      a list of all higher education courses of study that are offered, including indicative estimated annual enrolments

j.      arrangements with other parties to deliver courses of study or to conduct research training

k.    where public annual reports are required of the provider, the three most recent annual reports

l.      how to lodge a complaint about the higher education provider, and

m.