Document ID: chunk:federal_register_of_legislation:F2024C00276:front:0:p18
Version: federal_register_of_legislation:F2024C00276
Segment Type: other
Provision Reference: 
Character Range: 47334–50236

other training or assessment delivered by the RTO;
       h) includes the code and title of any training product, as published on the National Register, referred to in that information;
       i) only advertises or markets a non‑current training product while it remains on  the RTO's scope of registration;
       j) only advertises or markets that a training product it delivers will enable learners to obtain a licensed or regulated outcome where this has been confirmed by the industry regulator in the jurisdiction in which it is being advertised;
       k) includes details about any VET FEE‑HELP, government funded subsidy or other financial support arrangements associated with the RTO's provision of training and assessment; and
       l) does not guarantee that:
i) a learner will successfully complete a training product on its scope of registration; or
ii) a training product can be completed in a manner which does not meet the requirements of Clause 1.1 and 1.2; or
          iii) a learner will obtain a particular employment outcome where this is outside the control of the RTO.

Standard 5.  Each learner is properly informed and protected.
Context:

In order to ensure that learners are adequately informed about the services they are to receive, their rights and obligations, and the RTO's responsibilities under these Standards, the RTO must provide learners with information prior to commencement of services including any third party arrangements affecting the delivery of training and/or assessment. This is to occur regardless of the manner in which the learner has been engaged, and whether the learner was initially engaged by the RTO itself or a third party.

The RTO is to provide or make readily available information to the learner that outlines the services the RTO will provide the learner, along with the rights and obligations of the learner and the RTO.

The RTO may provide information to the learner through one or more documents, for example an enrolment form, policy, employment contract or agreement, induction handbook or documented practice, training plan or training contract.

To be compliant with Standard 5 the RTO must meet the following:
5.1. Prior to enrolment or the commencement of training and assessment, whichever comes first, the RTO provides advice to the prospective learner about the training product appropriate to meeting the learner's needs, taking into account the individual's existing skills and competencies.
5.2. Prior to enrolment or the commencement of training and assessment, whichever comes first, the RTO provides, in print or through referral to an electronic copy, current and accurate information that enables the learner to make informed decisions about undertaking training with the RTO and at a minimum includes the following content:
       a) the code, title and currency of the training product to which the learner is