Document ID: chunk:federal_register_of_legislation:C2025C00095:front:0:p3
Version: federal_register_of_legislation:C2025C00095
Segment Type: other
Provision Reference: 
Character Range: 5639–8871

Ombudsman
19Y Postal Industry Ombudsman may notify employer of misconduct
19Z Limitation on liability where information or documents provided in good faith or when required to do so
Division 4—Register of PPOs
19ZA Registration of PPOs
19ZB Information to be included in Register
19ZC Deregistration of PPOs
19ZD Register may be maintained by electronic means
Division 5—Fees for investigations
19ZE Fees for investigations
Part IIC—Establishment, functions, powers and duties of the Overseas Students Ombudsman
Division 1—Preliminary
19ZF Definitions
19ZG Continued application of Part to former registered providers
19ZH Part not to affect operation of other provisions of this Act
Division 2—Establishment and functions of the Overseas Students Ombudsman
19ZI Establishment of office of Overseas Students Ombudsman
19ZJ Functions of Overseas Students Ombudsman
19ZK Transfer of complaints
19ZL Discretion not to investigate certain complaints
Division 3—Powers and duties of the Overseas Students Ombudsman
19ZM Application of other provisions of this Act to the Overseas Students Ombudsman
19ZN Powers of the Overseas Students Ombudsman under section 9
19ZO Duty to accord procedural fairness
19ZP Disclosure of identifying information
19ZQ Overseas Students Ombudsman may report to private registered provider
19ZR Minister to table certain reports in Parliament
19ZS Reports of the Overseas Students Ombudsman
19ZT Overseas Students Ombudsman may notify of misconduct
19ZU Limitation on liability where information or documents provided in good faith or when required to do so
Part IID—Private Health Insurance Ombudsman
Division 1—Preliminary
20 Principal object of this Part
20A Definitions for this Part
20B Private Health Insurance Ombudsman Rules
Division 2—Establishment and functions of the Private Health Insurance Ombudsman
20C Establishment of office of Private Health Insurance Ombudsman
20D Functions of Private Health Insurance Ombudsman
Division 3—Complaints
Subdivision A—Relevant complaints
20E Who may make a complaint
20F Persons against whom complaints may be made
20G Grounds for complaint
Subdivision B—Dealing with complaints
20H Initial receipt of complaint
20J Ways of dealing with complaints
20K Referral to the Australian Competition and Consumer Commission
20L Referral to other bodies
20M Deciding not to deal with a complaint
Subdivision C—Referral to subjects of complaints
20N Referral to the subject of the complaint
Subdivision D—Investigation of complaints
20P Investigation of complaint
Subdivision E—Recommendations and reports
20Q Recommendations as a result of referral or investigation
20R Report to Health Minister on outcome of investigation under Subdivision D
Subdivision F—Miscellaneous
20S Complainant to be kept informed
Division 3A—Inspection and audit
Subdivision A—Inspection and audit
20SA Powers to conduct inspections and audits
Subdivision B—Recommendations and reports
20SB Recommendation and reporting powers as a result of inspection or audit
Division 4—Investigations
Subdivision A—Investigations
20T Initiating investigations
20TA Powers to inspect documents etc.
Subdivision B—Recommendations and reports
20U Recommendations as a result of investigation
20V Report to