Document ID: chunk:federal_register_of_legislation:F2024C00566:reg:5:p3
Version: federal_register_of_legislation:F2024C00566
Segment Type: reg
Provision Reference: reg 5 (pt 3/4)
Character Range: 41577–44649

may put tenancies at risk will be managed, if this is a relevant issue for the participant.
           (5) Service agreements set out the arrangements for providing supports to be put in place in the event of an emergency or disaster.

            Note: Specialist disability accommodation providers should also achieve the outcomes set out in part 8 of these Guidelines.

       22  Responsive Support Provision

Outcome: Each participant accesses responsive, timely, competent and appropriate supports to meet their needs, desired outcomes and goals.

         To achieve this outcome, the following indicators should be demonstrated:
           (1) Supports are provided based on the least intrusive options, in accordance with contemporary evidence-informed practices that meet participant needs and help achieve desired outcomes.
           (2) For each participant (with their consent or direction and as agreed in their service agreement) links are developed and maintained by the provider through collaboration with other providers, including health care and allied health providers, to share their information, manage risks to them and meet their needs.
           (3) Reasonable efforts are made to involve the participant in selecting their workers, including the preferred gender of workers providing personal care supports.
           (4) Where a participant has specific needs which require monitoring and/or daily support, workers are appropriately trained and understand the participant's needs and preferences.

       23  Transitions to or from a provider

Outcome: Each participant experiences a planned and coordinated transition to or from the provider.

         To achieve this outcome, the following indicators should be demonstrated:
           (1) A planned transition to or from the provider is facilitated in collaboration with each participant when possible, and this is documented, communicated and effectively managed.
           (2) Risks associated with each transition to or from the provider are identified, documented and responded to, including risks associated with temporary transitions from the provider to respond to a risk to the participant, such as a health care risk requiring hospitalisation.
           (3)  Processes for transitioning to or from the provider (including temporary transitions referred to in subsection (2)) are developed, applied, reviewed and communicated.

       Division 4 – Support Provision Environment

       24A  Quality indicators for NDIS Practice Standards—environment in which supports are provided to participants

         This Division sets out the quality indicators for the NDIS Practice Standards about the environment in which supports are provided to participants, as follows.

Quality indicators: environment in which supports are provided to participants
Item                                                                            The quality indicators set out in this instrument at …  are for the NDIS Practice Standards set out in the NDIS Practice Standards Rules at …