Document ID: chunk:federal_register_of_legislation:F2018C00407:reg:11
Version: federal_register_of_legislation:F2018C00407
Segment Type: reg
Provision Reference: reg 11
Character Range: 10719–11679

11  Making a request for treatment
 (1) A request for treatment under section 9, 10 or 10B(1) may be made in writing, in person or by phone call.
 (2) A request that is made in writing may be lodged electronically in a manner, and to an electronic address, that is approved for the electronic transmission of applications under subsection 85(2) of the Act by the Veterans' Entitlements (Electronic Lodgement Approval) Instrument (No. 2) 2016, as in force on 1 July 2017.
 (3) A request in writing that is lodged electronically in accordance with subsection (2) is taken to be received at an office of the Department in Australia on the day on which it is received at the approved electronic address.
Note: The Veterans' Entitlements (Electronic Lodgement Approval) Instrument (No. 2) 2016 approves the electronic lodgement of applications under subsection 85(2) of the Act via fax, via internet, and via email to the approved email address:  nlhc@dva.gov.au.