Document ID: chunk:federal_register_of_legislation:C2012C00868:clause:3_9
Version: federal_register_of_legislation:C2012C00868
Segment Type: clause
Provision Reference: sch 3 cl 9
Character Range: 537104–537758

9  Paragraph 12CC(2)(j)
Repeal the paragraph, substitute:
 (j) if there is a contract between the supplier and the service recipient for the supply of the financial services:
 (i) the extent to which the supplier was willing to negotiate the terms and conditions of the contract with the service recipient; and
 (ii) the terms and conditions of the contract; and
 (iii) the conduct of the supplier and the service recipient in complying with the terms and conditions of the contract; and
 (iv) any conduct that the supplier or the service recipient engaged in, in connection with their commercial relationship, after they entered into the contract; and