Document ID: chunk:federal_register_of_legislation:F2024C01147:reg:45
Version: federal_register_of_legislation:F2024C01147
Segment Type: reg
Provision Reference: reg 45
Character Range: 60850–61574

45  Transfer of Caller No Response Call
 (1) This section applies if a call‑taker for the emergency call person for 000 and 112 receives a Caller No Response Call.
 (2) The emergency call person for 000 and 112 must:
 (a) transfer the call to the announcement for Caller No Response Calls; and
 (b) either:
 (i) if the end‑user dials or presses '55' — ask the end‑user if the end‑user requires police, fire or ambulance and, if the end‑user does not respond, or does not indicate in another way, that police, fire or ambulance is required, transfer the call to the police force or service in the capital city of the end‑user's State or Territory; or
 (ii) if the end‑user does not dial or press '55' — disconnect the call.