Document ID: chunk:federal_register_of_legislation:F2024C00843:clause:5_1
Version: federal_register_of_legislation:F2024C00843
Segment Type: clause
Provision Reference: sch 5 cl 1
Character Range: 154231–158827

1  Hotel services—for all care recipients who need them
  The following table specifies the hotel services that an approved provider of short‑term restorative care must provide for all care recipients who need them, if the short‑term restorative care is provided in a residential care setting.

Hotel services—to be provided for all care recipients who need them
Item                                                                 Column 1                                 Column 2
                                                                     Service                                  Content
1.1                                                                  Administration                           General operation of the flexible care service, including documentation relating to care recipients.
1.2                                                                  Maintenance of buildings and grounds     Adequately maintained buildings and grounds.
1.3                                                                  Accommodation                            Utilities such as electricity and water.
1.4                                                                  Furnishings                              Bedside lockers, chairs with arms, containers for personal laundry, dining, lounge and recreational furnishings, draw‑screens (for shared rooms), wardrobe space and towel rails.
                                                                                                              Excludes furnishings a care recipient chooses to provide.
1.5                                                                  Bedding                                  Beds and mattresses, bed linen, blankets, and absorbent or waterproof sheeting.
1.6                                                                  Cleaning services, goods and facilities  Cleanliness and tidiness of the entire flexible care service.
                                                                                                              Excludes a care recipient's personal area if the care recipient chooses and is able to maintain this himself or herself.
1.7                                                                  Waste disposal                           Safe disposal of organic and inorganic waste material.
1.8                                                                  General laundry                          Heavy laundry facilities and services, and personal laundry services, including laundering of clothing that can be machine washed.
                                                                                                              Excludes cleaning of clothing requiring dry cleaning or another special cleaning process, and personal laundry if a care recipient chooses and is able to do this himself or herself.
1.9                                                                  Toiletry goods                           Bath towels, face washers, soap, toilet paper, tissues, toothpaste, toothbrushes, denture cleaning preparations, mouthwashes, moisturiser, shampoo, conditioner, shaving cream, disposable razors and deodorant.
1.10                                                                 Meals and refreshments                   (a) Meals of adequate variety, quality and quantity for each care recipient, served each day at times generally acceptable to both care recipients and management, and generally consisting of 3 meals per day plus morning tea, afternoon tea and supper;
                                                                                                              (b) Special dietary requirements, having regard to either medical need or religious or cultural observance;
                                                                                                              (c) Food, including fruit of adequate variety, quality and quantity, and non‑alcoholic beverages, including fruit juice.
1.11                                                                 Care recipient social activities         Programs to encourage care recipients to take part in social activities that promote and protect their dignity, and to take part in community life outside the flexible care service.
1.12                                                                 Emergency assistance                     At least one responsible person is continuously on call and in reasonable proximity to render emergency assistance.

Division 2—Care and services—to be provided for all care recipients who need them