Document ID: chunk:federal_register_of_legislation:F2018L00970:reg:5
Version: federal_register_of_legislation:F2018L00970
Segment Type: reg
Provision Reference: reg 5
Character Range: 2975–3732

5  Requesting a direct personal response
  If an acceptance document specifies a participating institution (the responsible institution) as an institution that a person (the survivor) wishes to receive a direct personal response from, the Operator must give the survivor a written notice:
 (a) setting out the contact details for the responsible institution; and
 (b) explaining that the survivor must contact the institution to commence the direct personal response process.
Note: Under paragraph 42(2)(g) of the Act, a person accepting an offer of redress who wishes to receive a direct personal response must specify, in the person's acceptance document, the participating institutions that the person wishes to receive a direct personal response from.