Document ID: chunk:federal_register_of_legislation:F2017L01236:schedule:2:p3
Version: federal_register_of_legislation:F2017L01236
Segment Type: schedule
Provision Reference: sch 2 (pt 3/3)
Character Range: 19876–22490

activities and services complies with the Spam Act 2003, as amended from time to time. In particular, any commercial electronic messages must contain a functional unsubscribe facility.

  5.     Evaluation and Continuous Improvement

    5.1 A CPD provider must have evaluation processes in place whereby participants, and presenters, facilitators and trainers, can provide feedback on each activity conducted. Feedback must be recorded, and retained for 2 years by the CPD provider.

    5.2 A CPD provider must accommodate and cooperate with quality assurance processes conducted by the OMARA, including, but not limited to:

        1. providing access to OMARA staff to conduct evaluations of the delivery of a CPD activity; and
        2. providing OMARA with any information or documentation requested regarding the CPD provider's CPD activities, and operations in relation to the conduct of CPD activities; and
        3. participating in periodic reviews undertaken by the OMARA of compliance with the CPD provider standards specified in this Schedule.

    5.3  A CPD provider must be able to demonstrate to the Minister that the CPD provider has suitable policies and administrative arrangements as required by paragraph 9P(1)(b) of the Regulations.

    5.4 A CPD provider must conduct regular internal audits of their compliance with the CPD provider standards specified in this Schedule.

    5.5 If OMARA informs a CPD provider of non-compliance with these standards, the CPD provider must implement remedial action required by the OMARA.

  6.     Records Management and Reporting

    6.1 A CPD provider must keep the following kinds of records for a period of at least 2 years from the date the relevant CPD activity was delivered:

        1. feedback on the activity;
        2. evidence that the participant completed the activity;
        3. the learning and assessment materials which relate to the activity, and the dates those materials were used; and
        4. electronic notifications sent to and from the OMARA for participants who have successfully completed the activity.

    6.2 A CPD provider must electronically notify the OMARA of the successful completion of a CPD activity by a registered migration agent. The notification must be submitted via the OMARA website reporting facility within 14 days of the participant completing the CPD activity.

    6.3 A CPD provider must have processes that:

        1. accurately identify participants and record their attendance; and
        2. provide that a participant remains in attendance for the duration of the activity.