Document ID: chunk:federal_register_of_legislation:F2024C01249:reg:4:p45
Version: federal_register_of_legislation:F2024C01249
Segment Type: reg
Provision Reference: reg 4 (pt 45/60)
Character Range: 936352–939317

given
 (5) If:
 (a) the remuneration (including commission) or other benefits are not able to be ascertained at the time the Financial Services Guide is given to the client; and
 (b) the providing entity reasonably believes that personal advice will not be given to the client;
the following information is required:
 (c) particulars of the remuneration (including commission) or other benefits, including, to the extent relevant, a statement of the range of amounts or rates of remuneration (including commission) or other benefits; or
 (d) both of the following:
 (i) general information about the remuneration (including commission) or other benefits and the manner in which the remuneration (including commission) or other benefits are to be calculated;
 (ii) a statement that the client may request particulars of the remuneration (including commission) or other benefits but that the request must be made within a reasonable time after the client is given the Financial Services Guide and before any financial service identified in the Guide is provided to the client.
Note: If website disclosure information is made available in accordance with Division 2A of Part 7.7 of the Act, the statement required by subparagraph (d)(ii) of this subregulation must set out that the client may request particulars of the remuneration (including commissions) or other benefits but that the request must be made before any financial service identified in the website disclosure information is provided to the client.

7.7.07A  Financial services guide given by authorised representative: more detailed information about remuneration etc
 (1) For subsection 942C(7) of the Act, if:
 (a) the remuneration (including commission) or other benefits that a person mentioned in paragraph 942C(2)(f) or person 1 in subregulation 7.7.07(1) has received, or is to receive, are not able to be ascertained at the time the Financial Services Guide is given to the client or the website disclosure information is made available; and
 (b) the providing entity reasonably believes that personal advice will not be given to the client; and
 (c) the Financial Services Guide or the website disclosure information does not contain particulars of the remuneration (including commission) or other benefits;
the client may request, from the authorised representative, particulars of the remuneration (including commission) or other benefits.
 (2) A request under subregulation (1) must be made:
 (a) if the providing entity makes website disclosure information available in accordance with Division 2A of Part 7.7 of the Act—before any financial service identified in the website disclosure information is provided to the client; or
 (b) otherwise—within a reasonable time after the client is given the Financial Services Guide and before any financial service identified in the Guide is provided to the client.
 (3) For subregulation (1), the particulars must, to the extent relevant, include