Document ID: chunk:federal_register_of_legislation:F2013C00288:reg:4:p9
Version: federal_register_of_legislation:F2013C00288
Segment Type: reg
Provision Reference: reg 4 (pt 9/11)
Character Range: 3095130–3098294

Following audience analysis and identification of stakeholders, requirements should be determined for engagement and stakeholder involvement including:
    * what stage(s) of the project will require engagement
    * the role the community and its representatives will have in the engagement process
    * appropriate notices about the project and the engagement process (include media and public involvement techniques and existing communication avenues such as council newsletters and local newspapers).

4.1.7         Incorporate an evaluation process
Plan to involve all parties in evaluation and feedback on the effectiveness of the engagement and communication throughout implementation of the community engagement plan, as well as after the conclusion of the process. This will allow for midcourse improvements to be made, where necessary. The effectiveness of a community engagement plan can be measured by evaluating the implementation of engagement techniques and actions, the quality and quantity of stakeholder interactions, and by reviewing stakeholder relationships.

4.1.8         Develop an engagement and communication protocol
This kind of public document should include the following information:
    * a brief, clear statement of the issues and background information
    * a clear statement of issues that are not negotiable within the engagement
    * a broad description of who is affected
    * a statement of what kind of information is being sought and how it will, or won't, be used
    * a timeline for the engagement program that allows sufficient time for stakeholders to discuss and form opinions on the issues
    * a list of engagement techniques to be used
    * identity of author, accessible point of contact, phone number, email address and website link (if available)
    * a list of staff and funding resources available for engagement.

4.1.9         Reporting on community engagement
Following the implementation of a community engagement plan, reporting and subsequent feedback to the community should be undertaken, which should address the following:
    * the extent of community engagement undertaken should be documented and justified
    * details of the engagement process including names of potential stakeholders (individuals and groups) who were identified and invited to participate, method or techniques of engagement used, names of community members who participated, details of how, when and where engagement was carried out
    * information provided to the community
    * input and comments received from the community
    * how the community's input was considered and incorporated in the decision-making process
    * availability of all documentation to the community.

4.2              Key messages for contaminated land practitioners
The ten key take-home messages (adapted from Heath et al. 2010) for contaminated land practitioners in regards to community engagement are:

4.2.1         Community perceptions
Risk, in the context of contaminated land, is an inherently predictive, multidimensional estimate that is useful in trying to prevent future harm from happening. Because predictions of risk