Document ID: chunk:federal_register_of_legislation:C2025C00040:section:27
Version: federal_register_of_legislation:C2025C00040
Segment Type: section
Provision Reference: s 27
Character Range: 24563–25675

27  Community service obligations
 (1) Australia Post shall supply a letter service.
 (2) The principal purpose of the letter service is, by physical means:
 (a) to carry, within Australia, letters that Australia Post has the exclusive right to carry; and
 (b) to carry letters between Australia and places outside Australia.
 (3) Australia Post shall make the letter service available at a single uniform rate of postage for the carriage within Australia, by ordinary post, of letters that are standard postal articles.
 (4) Australia Post shall ensure:
 (a) that, in view of the social importance of the letter service, the service is reasonably accessible to all people in Australia on an equitable basis, wherever they reside or carry on business; and
 (b) that the performance standards (including delivery times) for the letter service reasonably meet the social, industrial and commercial needs of the Australian community.
 (5) In this section:
Australia includes Norfolk Island, Christmas Island and Cocos (Keeling) Islands, but does not include any other external Territory to which this Act extends.