Document ID: chunk:federal_register_of_legislation:F2017L00298:body:0:p21
Version: federal_register_of_legislation:F2017L00298
Segment Type: other
Provision Reference: 
Character Range: 51153–53885

organisation, if requested by the customer; and
 (b) ask the customer if the customer gives consent:
 (i) for the use of the customer data and any other information relating to the customer in the research; and
 (ii) to having the customer's details identified in the research; and
 (c)  tell the customer that the customer may withdraw any consent so given at any time; and
 (d)  give the customer any other information that is required by law (for example, under the Privacy Act 1988); and
 (e) comply with all applicable laws relating to unsolicited contact with another person.
Example: For paragraph (e), applicable laws relating to unsolicited contact with another person include the following:
                (a)     the Privacy Act 1988;
                (b)     the Spam Act 2003;
                (c)     the Do Not Call Register Act 2006.
 (10) If the research entity is a research representative body, the entity must ensure that the required arrangements impose obligations on each of its members to the following effect:
 (a) the member is only permitted to use the fields of customer data specified in paragraph (4)(a) to contact customers for the purposes of conducting the research; and
 (b) the member must, when contacting a customer, using such data, for such purposes, comply with subsection (9) as if it were a research entity.

Unlisted numbers
 (11) If a customer informs the research entity that the customer wants a listed number to become an unlisted number, the entity must advise the customer to contact the customer's carriage service provider.
 (12) If the IPND Manager notifies the research entity that a listed number has become an unlisted number in the IPND:
 (a) the entity must not, after being notified, use any of the customer data to contact the customer who has the number; and
 (b) the entity must, within 10 business days after being notified, destroy securely any customer data or document that it holds that it is able to identify as being associated with that unlisted number; and
 (c) if the entity is a research representative body – the entity must notify each of its members who have access to the customer data relating to the customer that the listed number has become an unlisted number in the IPND as soon as practicable.
 (13) If the research entity is a research representative body, the entity must ensure that the required arrangements impose obligations on each of its members to the following effect:
 (a) if a customer informs the member that the customer wants a listed number to become an unlisted number, the member must comply with subsection (11) as if it were a research entity; and
 (b) if the entity gives a notice to the member under paragraph (12)(c), the member