Document ID: chunk:federal_register_of_legislation:F2013C00288:reg:4:p4
Version: federal_register_of_legislation:F2013C00288
Segment Type: reg
Provision Reference: reg 4 (pt 4/11)
Character Range: 3082059–3084999

of information that may be helpful in building a profile of a community include:
    * internet research — many communities and community or interest groups have websites, usually written in the language and style preferred in the area
    * local newspapers — articles and letters to the editor in local newspapers and/or magazines may give you an indication of what issues are of most concern to the community and which groups are most vocal
    * local political groups
    * local media advertising profiles — local newspapers, magazines and television and radio stations may be willing to share this information (they may charge a fee to do this)
    * environmental impact statements (EISs) — many EISs contain information about the local communities and economy, and can often be viewed online.

4.1.3         Identify stakeholders
The area of relevance to assessment of site contamination typically contains a variety of stakeholders, all of whom should be taken into consideration when planning communication activities. A general outline of the various stakeholders that may typically be involved in risk communication and engagement in relation to site contamination and assessment is discussed below. However, it should be remembered that even within these groups there may be a diverse range of perspectives, expectations and concerns, and each group may also be comprised of people of different cultural and socio-economic backgrounds.

Stakeholders include:
    * industry — industry's aim is to improve community confidence in its operations. Some companies are successful in achieving this and are good environmental citizens, adopting an 'open door' approach to the scrutiny of their operations, such as holding open days and inviting complainants to visit the site to attempt to pinpoint particular problems. Conversely, some companies may view the community as 'the enemy' and will avoid interaction with the community at all costs, commonly holding the view that, as their activities have not impacted on the community, they have no need to consult. It should also be noted that companies can be constrained by commercial confidentiality in terms of undertaking engagement and risk communication, or may not be able to fund or meet all the expectations of the community. In general, industry is moving towards a more open stance in regard to communicating with the wider community and it is likely that this trend will continue.
    * government agencies and departments — the actions of government agencies and departments are dictated primarily by their statutory responsibilities, with different agencies having different roles and functions. For example, some will have responsibility for overall management of an assessment and remediation program, while others will have responsibility for a specific aspect of assessment such as public health or occupational health and safety. However, most are also involved in