Document ID: chunk:federal_register_of_legislation:F2024L01380:reg:9:p36
Version: federal_register_of_legislation:F2024L01380
Segment Type: reg
Provision Reference: reg 9 (pt 36/36)
Character Range: 248290–250357

for staff (e.g. safety debriefing, early referral to support services), as well as a peer support program for workers. Processes were established to monitor exposure to trauma and violence, and to offer support and services to those exposed and/or showing early warning signs of distress.
                                                                                                                                                                                                                                                        •         Due to recent increase in service demands, there are not enough workers. Staff feel unable to decline shifts due to the lack of available back-fill.                                                                                                                                   •         Workers received training in managing aggressive or violent behaviour and hazard/incident reporting.

                                                                                                                                                                                                                                                      Poor support:
                                                                                                                                                                                                                                                        •         Appropriate support may not occur due to role overload, supply issues with PPE, lack of education/training around new processes and limited resources for professional supervision.

[1] WHS laws use the term plant to describe machinery, equipment, appliances, containers, implements and tools, any part of those things or anything fitted or connected to those things

[2] See Regulation 55A of the Work Health and Safety Regulations 2011.
[3] Bullying is defined in Safe Work Australia Guidance and the Fair Work Act 2009 (Cth).
[4] Legal definitions of 'sexual harassment' may vary in each state and territory.