Document ID: chunk:federal_register_of_legislation:F2018L00721:reg:5:p3
Version: federal_register_of_legislation:F2018L00721
Segment Type: reg
Provision Reference: reg 5 (pt 3/3)
Character Range: 5987–8660

a standalone voice telephony service supplied using the NBN.
NBN voice service means a voice telephony service supplied using the NBN.
Ombudsman referred complaint means a complaint received by the Telecommunications Industry Ombudsman, on receipt of which the Telecommunications Industry Ombudsman has referred the complaint back to the carriage service provider to give the carriage service provider another opportunity to resolve the complaint.
qualifying retail carriage service provider has the meaning given in section 7.
record-keeping period means a period of three months ending on 30 June, 30 September, 31 December or 31 March as the case may be.
retail carriage service provider means a carriage service provider that provides a carriage service directly to consumers.
satellite connection means a connection used to supply an NBN broadband service using the satellite network that is owned or controlled by, or operated by or on behalf of, NBN Co.
service in operation means a service that is both:
         (a)   a telecommunications service; and
         (b)   an active service.
            Note:  A service in operation can be pre-paid or post-paid, and it can be the subject of a contract of fixed duration or can be a service without a minimum term.
subscription broadcasting service has the same meaning as in the Broadcasting Services Act 1992.
subscription television narrowcasting service has the same meaning as in the Broadcasting Services Act 1992.
telecommunications goods means any goods supplied by a retail carriage service provider for use in connection with the supply of a telecommunications service, whether or not the goods are supplied in conjunction with, or separately from, a telecommunications service.
telecommunications product means telecommunications goods or a telecommunications service.
telecommunications service means:
         (a)   a listed carriage service or any service supplied by a retail carriage service provider in connection with that service; and
         (b)   a content service (other than a subscription broadcasting service or a subscription television narrowcasting service) provided by a retail carriage service provider in connection with the supply of a listed carriage service.
             Note: A number of other expressions used in this instrument are defined in the Act, including the following:
                (a)     carriage service;
                (b)     carriage service provider;
                (c)     content service;
                (d)     listed carriage service;
                (e)     public mobile telephone service;
                (f)      Telecommunications Industry Ombudsman.