Document ID: chunk:federal_register_of_legislation:F2018L00633:reg:14
Version: federal_register_of_legislation:F2018L00633
Segment Type: reg
Provision Reference: reg 14
Character Range: 17041–18449

14  Simplified outline of this Part

      Certain incidents that happen, or are alleged to have happened, in connection with the provision of supports or services by registered NDIS providers are known as reportable incidents. These incidents include the death, serious injury, abuse or neglect of a person with disability and the use of restrictive practices in particular circumstances.
      If a reportable incident occurs, or is alleged to have occurred, the registered NDIS provider must give details about the incident to the Commissioner. Details of certain incidents (such as the death of a person with disability) must be notified within 24 hours, while others must be notified within 5 business days.
      Registered NDIS providers must keep records about reportable incidents.
      If the Commissioner is notified about a reportable incident, the Commissioner may take certain action, including requiring the provider to undertake specified remedial action, carry out an internal investigation about the incident or engage an independent expert to investigate and report on the incident.
      The Commissioner has the power to authorise inquiries in relation to reportable incidents. An inquiry can be carried out even if a reportable incident has not been notified to the Commissioner.
      The Commissioner can publish a report setting out his or her findings in relation to an inquiry.