Document ID: chunk:federal_register_of_legislation:F2022L00440:clause:1_3
Version: federal_register_of_legislation:F2022L00440
Segment Type: clause
Provision Reference: sch 1 cl 3
Character Range: 43393–44412

3                                                                                                        A remote area  3 business days

Note: See subsections 12EE(10) and (11) of the Act.
    (2)      For the purposes of subsection (1):
       (a)    the timeframes in column 2 commence on the day after the primary universal provider receives, or it produces, a report about the fault or service difficulty (whichever occurs first);
       (b)    a report about a fault or service difficulty can include an automated or electronic report that is generated for the purpose of making the primary universal service provider aware of a fault or service difficulty;
       (c)    if a primary universal service provider receives or produces a report that a payphone or a payphone carriage service is affected by a fault or service difficulty on a day that is not a business day, or after 5 pm on a business day – the timeframes commence on the next business day.

Division 3—Payphone performance benchmarks