Document ID: chunk:federal_register_of_legislation:F2024C00843:reg:15ne:p1
Version: federal_register_of_legislation:F2024C00843
Segment Type: reg
Provision Reference: reg 15NE (pt 1/2)
Character Range: 93802–96603

15NE  Priority 1 notice must be given within 24 hours
 (1) If:
 (a) an approved provider becomes aware of a reportable incident; and
 (b) the provider has reasonable grounds to believe that the incident is a priority 1 reportable incident;
the provider must give the Quality and Safety Commissioner a notice (a priority 1 notice) in accordance with subsection (3) within 24 hours of becoming aware of the reportable incident.
Note: Notice about certain reportable incidents is not required to be given: see section 15NG.
 (2) A priority 1 reportable incident is a reportable incident:
 (a) that has caused, or could reasonably have been expected to have caused, a care recipient physical or psychological injury or discomfort that requires medical or psychological treatment to resolve; or
 (b) where there are reasonable grounds to report the incident to police; or
 (ba) of the kind covered by paragraph 54‑3(2)(b) of the Act (about unlawful sexual contact or inappropriate sexual conduct inflicted on a care recipient); or
 (c) of the kind covered by paragraph 54‑3(2)(d) or (h) of the Act (about unexpected death or unexplained absence); or
 (d) of the kind covered by subsection 15NAA(2) of this instrument (about a care recipient going missing in the course of the provision of home care, or flexible care provided in a community setting).

Information to be included in notice
 (3) Subject to subsection (4), the priority 1 notice must include the following information about the reportable incident:
 (a) the name and contact details of the approved provider;
 (b) a description of the reportable incident including:
 (i) the kind of reportable incident; and
 (ii) the harm that was caused, or that could reasonably have been expected to have been caused, to each person affected by the incident; and
 (iii) if known—the consequences of that harm;
 (c) the immediate actions taken in response to the reportable incident, including:
 (i) actions taken to ensure the safety, health and well‑being of the care recipients affected by the incident; and
 (ii) whether the incident has been reported to police or any other body;
 (d) any further actions proposed to be taken in response to the reportable incident;
 (e) the name, position and contact details of the person giving the notice;
 (f) if known—the time, date and place at which the reportable incident occurred or was alleged or suspected to have occurred;
 (g) the names of the persons directly involved in the reportable incident;
 (h) if known—the level of cognition of the care recipients directly involved in the reportable incident.
 (4) The approved provider is not required to include information in the priority 1 notice if that information is not available within the 24 hours.

Additional information
 (5) The approved provider