Document ID: chunk:federal_register_of_legislation:F2019N00116:reg:9
Version: federal_register_of_legislation:F2019N00116
Segment Type: reg
Provision Reference: reg 9
Character Range: 19694–21668

9  Paragraph 13A(1)(b)- Adverse changes to access to services
 (1) Paragraph 13A(1)(b) of the NDIS Provider Registration and Practice Standards Rules requires a registered NDIS provider to give the Commissioner notice of a change that adversely affects access by a person with disability to the supports or services the provider is registered to provide.
 (2) The Commissioner considers that the following matters are some examples of changes that adversely affect access by a person with disability to the supports or services the provider is registered to provide:
              (a)    A decision of the provider to cease accepting, on a permanent basis, any new participants for supports or services that the provider is registered to provide;
              (b)      The temporary cessation of the provision of supports or services that the provider is registered to provide where this will mean persons with disability will be unable to receive such supports or services during the temporary cessation period and this will be detrimental to their health and well-being. This does not apply to situations where a provider ceases services for short periods and this has been notified to persons with disability who either do not need supports or services during the temporary cessation period or are able to make alternative arrangements for these during that period;
                  Note: The NDIS Practice Standards relating to governance and operational management require registered NDIS providers to ensure NDIS participants have access to timely and appropriate supports without interruption (Standard 16: Continuity of supports).
              (c)      A significant increase in wait times for the provider's provision of supports or services to participants that the provider is registered to provide;
              (d)      A significant shortfall in available workers of the provider to provide the supports or services the provider is registered to provide.