Document ID: chunk:federal_register_of_legislation:F2024C01251:reg:13
Version: federal_register_of_legislation:F2024C01251
Segment Type: reg
Provision Reference: reg 13
Character Range: 17694–19151

13  Committed to Service:
The APS is professional, objective, innovative and efficient, and works collaboratively to achieve the best results for the Australian community and the Government
  Having regard to an individual's duties and responsibilities, upholding the APS Value in subsection 10(1) of the Act requires the following:
 (a) engaging effectively with the community and providing responsive, client‑focussed service delivery;
 (b) providing appropriate and accessible information to clients and the community about rights and entitlements, and the process for gaining access to them;
 (c) ensuring that decisions and interactions with clients are objective and impartial, and in accordance with Government policy;
 (d) encouraging innovative thought and supporting innovative solutions;
 (e) managing data to enhance evidence‑based policy advice, ensuring information is readily available to the community;
 (f) supporting collaboration and teamwork, both within an Agency and with other agencies and the wider community;
 (g) promoting continuous improvement and managing change effectively;
 (h) identifying and managing areas of potential risk;
 (i) pursuing and supporting training and development to improve capability;
 (j) being responsive to Ministers, including being knowledgeable about the Government's policies and understanding the relevant issues and options, the Government's objectives and the environment in which it operates.