Document ID: chunk:federal_register_of_legislation:F2023L01334:clause:2_10
Version: federal_register_of_legislation:F2023L01334
Segment Type: clause
Provision Reference: sch 2 cl 10
Character Range: 7230–9119

10  Records relating to in-place connection requests
     (1) A qualifying carriage service provider for a benchmark period must, in relation to each in-place connection request that is relevant to the benchmark period, keep a record of:
         (a) the name of the customer;
         (b) the address of the site to which the customer requested the CSG service be connected;
         (c) the date and time at which the carriage service provider received the request from the customer;
         (d) the date and time at which the guaranteed maximum connection period expires in relation to the request;
         Note: The guaranteed maximum connection period that applies in relation to an in-place connection request is ascertained by having regard to subsection 11(1) of, and item 201 of Schedule 1 to, the CSG Standard.
         (e) if the carriage service provider and the customer made an arrangement of a kind mentioned in section 12 of the CSG Standard for connection in a period shorter or longer than the guaranteed maximum connection period—the date and time at which that period expires;
         (f) the date and time at which the carriage service provider complied with the request;
         (g) the connection period in business days; and
         (h) if the carriage service provider failed to comply with the request in the guaranteed maximum connection period or a period arranged under section 12 of the CSG Standard, and that failure is wholly or partly attributable to one or more acts or omissions by another carriage service provider—the name of the other carriage service provider and a description of those acts or omissions.

     (2) For the purposes of this section, an in-place connection request is relevant to the benchmark period if the carriage service provider that received the request is required to comply with the request during the benchmark period.