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Code
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71
114
Elevator Model
stringclasses
1 value
Fault Description
stringlengths
11
75
Possible Cause
stringlengths
10
110
Solution
stringlengths
11
144
71
STEP AS380
Module protection again st over-current
DC terminal with excessive voltage
Check power supply and high inertia loads. Rapid stop without dynamic braking
71
STEP AS380
Module protection again st over-current
short circuit at periphery
Check whether the motor and the output wiring are short circuit, whether earthing is short circuit
71
STEP AS380
Module protection again st over-current
Open phase in output
Check the motor and output wiring for loose
71
STEP AS380
Module protection again st over-current
Encoder fault
Check whether the encoder is damaged or the wiring is correct
71
STEP AS380
Module protection again st over-current
Encoder wrong phase
Check motor phase
71
STEP AS380
Module protection again st over-current
Motor wrong phase
Check motor phase
71
STEP AS380
Module protection again st over-current
Phase angle self-study incorrect
Do self-study of phase angle again
71
STEP AS380
Module protection again st over-current
Insufficient current when phase self-study
Increase F247 current gain when do self-study
71
STEP AS380
Module protection again st over-current
Bad contact of hardware or damaged
Ask professional technical personnel for Inspection
71
STEP AS380
Module protection again st over-current
Converter internal connectors loose
Ask professional technical personnel for Inspection
72
STEP AS380
ADC failure
Current sensor damaged
Replace current sensor
72
STEP AS380
ADC failure
Problem in current sampling circuit
Replace control board
73
STEP AS380
Radiator overheating
Ambient temperature is too high
Reduce the ambient temperature, enhance ventilation
73
STEP AS380
Radiator overheating
Duct obstruction
Clean dust, cotton and other debris in the duct
73
STEP AS380
Radiator overheating
Fan abnormal
Check the fan power cable for connection, or replace the fan with the same model
73
STEP AS380
Radiator overheating
Temperature detection circuit fault
Ask professional technical personnel for Ispection
74
STEP AS380
Brake unit failure
Brake unit damaged
Replace the corresponding driver module
74
STEP AS380
Brake unit failure
External braking resistor short circuit
Check the braking resistor connection
75
STEP AS380
Fuse-off failure
Current is too large to fuse
Check whether the fuse circuit is open, or for loose connections
76
STEP AS380
Over output torque
Over-low input power voltage
Check the input power
76
STEP AS380
Over output torque
Motor stall or severe load mutation
Lower load mutation to prevent motor stall
76
STEP AS380
Over output torque
Encoder fault
Check whether the encoder is damaged or the wiring is correct
76
STEP AS380
Over output torque
Open phase for output
Check the motor and output wiring for loose connections
77
STEP AS380
Speed deviation
Acceleration time is too short
Extend the acceleration time
77
STEP AS380
Speed deviation
Overloaded
Reduce the load
77
STEP AS380
Speed deviation
Current limit is too low
Increase the limit value in the allowable range
78
STEP AS380
(In accelerated running) bus over-voltage protection
Abnormal input power voltage
Check the input power
78
STEP AS380
(In accelerated running) bus over-voltage protection
The motor is quick restarted again in high-speed rotation
Stop and restart the motor
78
STEP AS380
(In decelerated running) bus over-voltage protection
Excessive load inertia
Use appropriate braking components
78
STEP AS380
(In decelerated running) bus over-voltage protection
Deceleration time is too short
Extend the deceleration time
78
STEP AS380
(In decelerated running) bus over-voltage protection
The braking resistor has an extremely large value or is disconnected
Connect the appropriate braking resistor
78
STEP AS380
(In constant speed operation ) bus over-voltage protection
Exceptional input power
Check the input power
78
STEP AS380
(In constant speed operation ) bus over-voltage protection
Excessive load inertia
Use appropriate braking components
78
STEP AS380
(In constant speed operation ) bus over-voltage protection
The braking resistor has an extremely large value or is disconnected
Connect the appropriate braking resistor
79
STEP AS380
Bus under voltage
Supply voltage falls below the minimum operating voltage
Check the input power
79
STEP AS380
Bus under voltage
Instantaneous power failure
Check the input power. When the input voltage is normal, restart after reset
79
STEP AS380
Bus under voltage
Significant changes in input power voltage
null
79
STEP AS380
Bus under voltage
The power wiring terminal is loose
Check the input wiring
79
STEP AS380
Bus under voltage
Abnormal internal switching power
Ask professional technical personnel for Ispection
79
STEP AS380
Bus under voltage
Large starting current load in the same power system
Changes the power system to meet the specifications
80
STEP AS380
Open phase for output
Abnormal, or ignored connection or disconnection in converter output side connection
Follow the rules and check the converter output side connections, eliminate missing and disconnection
80
STEP AS380
Open phase for output
Output terminal is loose
null
80
STEP AS380
Open phase for output
Electrical power is too small, 1 / 20 or less of the maximum applicable motor capacity in the converter
Adjust converter capacity or motor capacity
80
STEP AS380
Open phase for output
Unbalanced output three-phase
Check whether the motor wiring is intact. Power off, check whether the converter output side is consistent with the features of DC side terminal
81
STEP AS380
Motor overcurrent at low speed (in acceleration)
Low voltage in power grid
Check the input power
81
STEP AS380
Motor overcurrent at low speed (in acceleration)
Abnormal motor parameters
Set correct motor parameters
81
STEP AS380
Motor overcurrent at low speed (in acceleration)
Quick start the motor in operation
Restart after the motor stops rotating
81
STEP AS380
Motor overcurrent at low speed (in deceleration)
Low voltage in power grid
Check the input power
81
STEP AS380
Motor overcurrent at low speed (in deceleration)
Excessive load inertia
Use appropriate braking components
81
STEP AS380
Motor overcurrent at low speed (in deceleration)
Abnormal motor parameters
Set correct motor parameters
81
STEP AS380
Motor overcurrent at low speed (in deceleration)
Deceleration time is too short
Extend the deceleration time
81
STEP AS380
Motor overcurrent at low speed (in constant speed)
Load mutation in operation
Reduce the mutation frequency and magnitude of the load
81
STEP AS380
Motor overcurrent at low speed (in constant speed)
Abnormal motor parameters
Set correct motor parameters
82
STEP AS380
Encoder fault
Encoder not connected correctly
Change Encoder wiring
82
STEP AS380
Encoder fault
Encoder has no signal output
Check the Encoder and power supply
82
STEP AS380
Encoder fault
Encoder wiring disconnected
Repair the disconnection
82
STEP AS380
Encoder fault
Abnormal function code setup
Confirm the relevant functional configuration of the converter Encoder
83
STEP AS380
Current detected at stop
Current not effectively blocked when the motor stops
Synchronous motor skid
83
STEP AS380
Current detected at stop
null
Ask professional technical personnel for Inspection
84
STEP AS380
Velocity reverse in operation
Reverse speed in operation
Check the external load for mutation
84
STEP AS380
Velocity reverse in operation
Encoder is inconsistent with the motor phase sequence
Change motor or encoder phase sequence
84
STEP AS380
Velocity reverse in operation
Motor reversal at start, and the current reaches the current limit
Current limit is too low, or the motor does not match
85
STEP AS380
Velocity detected at stop
Brake loose, the elevator car slides
Check brake
85
STEP AS380
Velocity detected at stop
Encoder interfered or loose
Fasten encoder, eliminate interference
86
STEP AS380
Motor phase sequence error
Motor wiring reverse
Anti-line or adjust parameters
87
STEP AS380
Overspeed in the same direction (withi n the maximum allow ed range)
Galloping in the field-loss status of synchronous motor
Check motor
87
STEP AS380
Overspeed in the same direction (withi n the maximum allow ed range)
Incorrect self study in angle of synchronous motor
Restart self study
87
STEP AS380
Overspeed in the same direction (withi n the maximum allow ed range)
Encoder parameter error or interfered
Check encoder circuit
87
STEP AS380
Overspeed in the same direction (withi n the maximum allow ed range)
Excessive forward load or load mutation
Check the external causes for load mutations
88
STEP AS380
Overspeed in the reverse direction (withi n the maximum allow ed range)
Galloping in the field-loss status of synchronous motor
Check motor
88
STEP AS380
Overspeed in the reverse direction (withi n the maximum allow ed range)
Incorrect self study in angle of synchronous motor
Restart self study
88
STEP AS380
Overspeed in the reverse direction (withi n the maximum allow ed range)
Encoder parameter error or interfered
Check encoder circuit
88
STEP AS380
Overspeed in the reverse direction (withi n the maximum allow ed range)
Excessive reverse load or load mutation
Check the external causes for load mutations
89
STEP AS380
Wrong phase sequence of UVW encoder
Problem with encoder connection or wrong parameters
Check the connection or change the parameters
90
STEP AS380
Encoder comm unication failure
Encoder fault
Check encoder wiring and try to do encoder self study
91
STEP AS380
Abc over-curre nt (three-phase Instantaneous v alue)
Motor single-phase ground short circuit
Check motor and the output wire circuit
91
STEP AS380
Abc over-curre nt (three-phase Instantaneous v alue)
Encoder fault
Check whether the encoder is damaged or the wiring is correct
91
STEP AS380
Abc over-curre nt (three-phase Instantaneous v alue)
Encoder wrong phase
Check encoder phase
91
STEP AS380
Abc over-curre nt (three-phase Instantaneous v alue)
Motor wrong phase
Check encoder phase
91
STEP AS380
Abc over-curre nt (three-phase Instantaneous v alue)
Phase angle self-study incorrect
Do phase angle self-study again
91
STEP AS380
Abc over-curre nt (three-phase Instantaneous v alue)
Insufficient current when do phase self-study
Increase current gain of F247 as doing self-study
91
STEP AS380
Abc over-curre nt (three-phase Instantaneous v alue)
Error detected on circuit driver board
Replace driver board
92
STEP AS380
Brake detection failure
No action of output relay
Check the relay control circuit
92
STEP AS380
Brake detection failure
Relay action brake is not activated
Check whether the brake power cable is loose or disconnected
92
STEP AS380
Brake detection failure
Feedback component fail to detect signal
Regulate feedback component
93
STEP AS380
Input over-voltage
Incoming voltage is too high
Check whether incoming line voltage matches converter
93
STEP AS380
Input over-voltage
Problems with switching power supply voltage detection circuit
Ask professional technical personnel for Ispection
94
STEP AS380
UVW Encoder disconnection
Problems with encoder wiring circuit
Check whether the terminal is loose or the wire is broken or damaged
96
STEP AS380
Encoder is not self study
Synchronous motor fails to learn encoder angle
Make encoder self study
97
STEP AS380
Output over-current (RMS)
Running under overload for too long. The greater the load, the shorter the time
Stop running for some time. If it occurs again after re-start, check whether the load is within the allowable range
97
STEP AS380
Output over-current (RMS)
Motor stall
Check motor or brake
97
STEP AS380
Output over-current (RMS)
Motor coil short circuit
Check motor
97
STEP AS380
Output over-current (RMS)
Encoder fault
Check encoder damage or not and wiring
97
STEP AS380
Output over-current (RMS)
Encoder wrong phase
Check encoder phase
97
STEP AS380
Output over-current (RMS)
Motor wrong phase
Check motor phase
97
STEP AS380
Output over-current (RMS)
Phase angle self-study incorrect
Do phase angle self-study again
97
STEP AS380
Output over-current (RMS)
Insufficient current as doing phase self-study
Increase F247 current gain when doing self-study
97
STEP AS380
Output over-current (RMS)
Output short circuit
Check the wiring or the motor
98
STEP AS380
Sincos Encoder failure
Encoder damaged or wrong lines
Check the Encoder and the line
99
STEP AS380
Missing input phase
Abnormal voltage on input side
Check grid voltage
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