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RobustOps: Multi-Step Email Classification Environment

A minimal evaluation environment for testing robustness, uncertainty handling, and self-correction in AI agents.


Overview

RobustOps is an evaluation environment for testing how AI agents behave under uncertainty, noise, and multi-step decision constraints in phishing detection tasks.

The goal is to evaluate whether agents can recover from incorrect decisions and adapt under noisy and ambiguous conditions.

Unlike traditional single-step classification tasks, this environment introduces:

  • Noisy signals
  • Ambiguous inputs
  • Multi-step decision making
  • Self-correction opportunities

Problem

Real-world phishing detection is not binary. Signals are often:

  • Incomplete
  • Conflicting
  • Misleading

Agents must:

  1. Make an initial classification
  2. Revise decisions when new signals appear
  3. Handle uncertainty responsibly

Environment Design

Each episode simulates an email classification scenario.

Signals

  • urgent_tone
  • suspicious_domain
  • spoofed_sender
  • benign_context (noise)

Actions

  • classify: initial decision (spam / not_spam)
  • revise: update decision
  • flag_uncertain: defer decision

Rewards

Action Outcome Reward
Correct classification +0.5
Wrong classification -0.2
Successful revision +1.0
Failed revision -0.3
Uncertainty flag +0.2

Example Run

Initial: Signals: ['urgent_tone']
Step 1: classify β†’ wrong β†’ reward -0.2
Step 2: revise β†’ correct β†’ reward +1.0
Final Score: 1.0

Failure Case

Initial: Signals: ['benign_context']
Step 1: classify β†’ not_spam β†’ reward -0.2
Step 2: revise β†’ still not_spam β†’ reward -0.3
Final Score: 0.0

Evaluation

We compare two agents:

  • Baseline Agent: makes immediate classification without revision
  • Uncertainty-Aware Agent: revises decisions based on feedback

Experiments were conducted over 50 episodes with stochastic signal generation.

Results

Agent Avg Reward
Baseline -0.04
Uncertainty-Aware 0.20

The Uncertainty-Aware Agent consistently outperforms the baseline by leveraging revision and uncertainty handling strategies.


Performance Visualization

Agent Performance


How to Run

Install dependencies:

pip install -r requirements.txt

Run evaluation:

python3 evaluate_agents.py

Run baseline only:

python3 run_baseline.py

Run with Docker

Build the image:

docker build -t robustops .

Run the container:

docker run robustops

Why This Matters

This environment evaluates:

  • Robustness to noisy inputs
  • Ability to self-correct
  • Decision-making under uncertainty
  • Multi-step reasoning

These are critical gaps in current LLM evaluation benchmarks.


Key Takeaway

Robust performance in real-world settings is not just about making correct predictions, but about knowing when not to make a decision.

Agents that handle uncertainty and revise decisions outperform those that rely on immediate classification under noisy conditions.


Future Work

  • Adversarial signal injection
  • Longer multi-step reasoning chains
  • Real-world dataset integration

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