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The staff have been okay at this hotel and sometimes were great and helpful but at times they wouldn't treat guests incredibly well. The hotel is also located near to CN Tower.

The Residence Inn was great. Very central to lots of things but the people working there were what made the stay so enjoybale. Leyla at the front desk was so helpful in guiding us as to what to do and never without a big smile on her face. Franco at the valet was so friendly and helpful and since he was our very frist imprerssion of the Residence Inn it certainly was a good one. The breakfast was great but again the staff was wonderful. Kemika (sp) was so helpful and warm and it certainly made for an enjoyable breakfast time with our family. The rooms were clean and modern. The parking charge was the only downfall at $35 a day. It would be better to include it in the room price.

[[127, 165], [240, 287], [410, 476]]

[{"summary": {"tkn_id": [[0, 13]], "idx": [[0, 75]], "text": "The staff have been okay at this hotel and sometimes were great and helpful"}, "review": {"tkn_id": [[25, 32], [51, 59], [84, 98]], "idx": [[127, 165], [240, 287], [410, 476]], "text": "Leyla at the front desk was so helpful ... Franco at the valet was so friendly and helpful ... again the staff was wonderful. Kemika (sp) was so helpful and warm"}}]

I was treated very horribly by the staff at this hotel, I would not recommend it to anyone no matter who you are. Maybe its because they are new they don't know how to treat guests but I can tell you this much they ruined my entire stay and never bothered to do anything about it,until I took action. I am disappointed that a Marriott would act like this, but atleast now you know that they are not capable of effectively dealing with problem resolution during your stay.

[[0, 54]]

[{"summary": {"tkn_id": [[0, 23]], "idx": [[0, 131]], "text": "The staff have been okay at this hotel and sometimes were great and helpful but at times they wouldn't treat guests incredibly well"}, "review": {"tkn_id": [[0, 10]], "idx": [[0, 54]], "text": "I was treated very horribly by the staff at this hotel"}}]

I have stayed at this hotel numerous times since it opened. I love the location, and the kitchenette in the rooms makes any hotel stay so much more comfortable. Of course, one can never complain about complementary breakfast! The staff has always been super friendly and helpful, from the maintenance and housekeeping staff, to the front desk and valet. Every time I go to Toronto I look forward to staying there!

[[226, 239], [247, 251], [271, 278]]

[{"summary": {"tkn_id": [[0, 3], [13, 13]], "idx": [[0, 19], [68, 75]], "text": "The staff have been ... helpful"}, "review": {"tkn_id": [[43, 45], [47, 47], [51, 51]], "idx": [[226, 239], [247, 251], [271, 278]], "text": "The staff has ... been ... helpful"}}]

We stayed in the residence inn over a weekend. After a Long drive from chicago we were assigned a room on a high floor as requested with a lovely view of the cn tower! The hotel is in the perfect spot for exploring the surrounding area and has lots of pubs and restaurants in close vicinity also! Book it, you won't be dissapointed :)

[[137, 166]]

[{"summary": {"tkn_id": [[25, 33]], "idx": [[133, 175]], "text": "The hotel is also located near to CN Tower"}, "review": {"tkn_id": [[28, 34]], "idx": [[137, 166]], "text": "a lovely view of the cn tower"}}]

Excellent location. 5 Minutes walking distance to both the Rogers Centre and CN Tower. Also walking distance to all the nightclubs in the entertainment district. Rooms are brand new and kept spotlessly clean. This property is also reasonably priced with the AAA discount. I can't think of a single negative thing to say about this property.

[[20, 49], [77, 85]]

[{"summary": {"tkn_id": [[25, 33]], "idx": [[133, 175]], "text": "The hotel is also located near to CN Tower"}, "review": {"tkn_id": [[3, 7], [13, 14]], "idx": [[20, 49], [77, 85]], "text": "5 Minutes walking distance to ... CN Tower"}}]

A thank you party for the clients on our first night, staff very polite and room very clean. Close to the CN tower and King street, well located. The fact that you have a complete kitchen and a very nice breakfast included also are some of the reasons to go back to this hotel.

[[54, 71], [93, 114]]

[{"summary": {"tkn_id": [[0, 11]], "idx": [[0, 63]], "text": "The staff have been okay at this hotel and sometimes were great"}, "review": {"tkn_id": [[12, 14]], "idx": [[54, 71]], "text": "staff very polite"}}, {"summary": {"tkn_id": [[25, 33]], "idx": [[133, 175]], "text": "The hotel is also located near to CN Tower"}, "review": {"tkn_id": [[20, 24]], "idx": [[93, 114]], "text": "Close to the CN tower"}}]

Stayed for 3 nights in August. Excellent location next to the CN Tower. Lovely room with full kitchen - handy with young children - excellent deli round the corner which made preparing meals easier etc. - less stressful than taking youngsters to restaurants. Absolutely superb breakfast each morning. Courteous staff throughout.

[[301, 327]]

[{"summary": {"tkn_id": [[0, 11]], "idx": [[0, 63]], "text": "The staff have been okay at this hotel and sometimes were great"}, "review": {"tkn_id": [[53, 55]], "idx": [[301, 327]], "text": "Courteous staff throughout"}}]

I have been staying in Residence Inn for the ast 5 months and its by far the best extended stay hotel I have ever visited. Excelent location,Food and Guest Services

[]

[]

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While some staff are always so helpful at this hotel, others were not great at fixing any issues that arose. The location is great for visiting the CN Tower, too.

The Residence Inn was great. Very central to lots of things but the people working there were what made the stay so enjoybale. Leyla at the front desk was so helpful in guiding us as to what to do and never without a big smile on her face. Franco at the valet was so friendly and helpful and since he was our very frist imprerssion of the Residence Inn it certainly was a good one. The breakfast was great but again the staff was wonderful. Kemika (sp) was so helpful and warm and it certainly made for an enjoyable breakfast time with our family. The rooms were clean and modern. The parking charge was the only downfall at $35 a day. It would be better to include it in the room price.

[[127, 165], [240, 266], [280, 287], [441, 467]]

[{"summary": {"tkn_id": [[1, 9]], "idx": [[6, 52]], "text": "some staff are always so helpful at this hotel"}, "review": {"tkn_id": [[25, 32], [51, 56], [59, 59], [90, 96]], "idx": [[127, 165], [240, 266], [280, 287], [441, 467]], "text": "Leyla at the front desk was so helpful ... Franco at the valet was so ... helpful ... Kemika (sp) was so helpful"}}]

I was treated very horribly by the staff at this hotel, I would not recommend it to anyone no matter who you are. Maybe its because they are new they don't know how to treat guests but I can tell you this much they ruined my entire stay and never bothered to do anything about it,until I took action. I am disappointed that a Marriott would act like this, but atleast now you know that they are not capable of effectively dealing with problem resolution during your stay.

[[0, 54]]

[{"summary": {"tkn_id": [[0, 9], [11, 20]], "idx": [[0, 52], [54, 107]], "text": "While some staff are always so helpful at this hotel ... others were not great at fixing any issues that arose"}, "review": {"tkn_id": [[0, 10]], "idx": [[0, 54]], "text": "I was treated very horribly by the staff at this hotel"}}]

I have stayed at this hotel numerous times since it opened. I love the location, and the kitchenette in the rooms makes any hotel stay so much more comfortable. Of course, one can never complain about complementary breakfast! The staff has always been super friendly and helpful, from the maintenance and housekeeping staff, to the front desk and valet. Every time I go to Toronto I look forward to staying there!

[[60, 79], [226, 279]]

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We stayed in the residence inn over a weekend. After a Long drive from chicago we were assigned a room on a high floor as requested with a lovely view of the cn tower! The hotel is in the perfect spot for exploring the surrounding area and has lots of pubs and restaurants in close vicinity also! Book it, you won't be dissapointed :)

[[172, 200]]

[{"summary": {"tkn_id": [[23, 25]], "idx": [[113, 130]], "text": "location is great"}, "review": {"tkn_id": [[37, 42]], "idx": [[172, 200]], "text": "hotel is in the perfect spot"}}]

Excellent location. 5 Minutes walking distance to both the Rogers Centre and CN Tower. Also walking distance to all the nightclubs in the entertainment district. Rooms are brand new and kept spotlessly clean. This property is also reasonably priced with the AAA discount. I can't think of a single negative thing to say about this property.

[[20, 49], [77, 85]]

[{"summary": {"tkn_id": [[22, 30]], "idx": [[109, 156]], "text": "The location is great for visiting the CN Tower"}, "review": {"tkn_id": [[3, 7], [13, 14]], "idx": [[20, 49], [77, 85]], "text": "5 Minutes walking distance to ... CN Tower"}}]

A thank you party for the clients on our first night, staff very polite and room very clean. Close to the CN tower and King street, well located. The fact that you have a complete kitchen and a very nice breakfast included also are some of the reasons to go back to this hotel.

[[54, 71], [93, 114]]

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Stayed for 3 nights in August. Excellent location next to the CN Tower. Lovely room with full kitchen - handy with young children - excellent deli round the corner which made preparing meals easier etc. - less stressful than taking youngsters to restaurants. Absolutely superb breakfast each morning. Courteous staff throughout.

[[31, 70]]

[{"summary": {"tkn_id": [[22, 33]], "idx": [[109, 162]], "text": "The location is great for visiting the CN Tower, too."}, "review": {"tkn_id": [[7, 13]], "idx": [[31, 70]], "text": "Excellent location next to the CN Tower"}}]

I have been staying in Residence Inn for the ast 5 months and its by far the best extended stay hotel I have ever visited. Excelent location,Food and Guest Services

[[123, 140]]

[{"summary": {"tkn_id": [[22, 25]], "idx": [[109, 130]], "text": "The location is great"}, "review": {"tkn_id": [[26, 27]], "idx": [[123, 140]], "text": "Excelent location"}}]

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Location was within walking distance to the CN Tower, the rooms are clean. Some of the staff were so courteous and helpful and super friendly, while others were very unhelpful towards their guests.

The Residence Inn was great. Very central to lots of things but the people working there were what made the stay so enjoybale. Leyla at the front desk was so helpful in guiding us as to what to do and never without a big smile on her face. Franco at the valet was so friendly and helpful and since he was our very frist imprerssion of the Residence Inn it certainly was a good one. The breakfast was great but again the staff was wonderful. Kemika (sp) was so helpful and warm and it certainly made for an enjoyable breakfast time with our family. The rooms were clean and modern. The parking charge was the only downfall at $35 a day. It would be better to include it in the room price.

[[416, 476], [548, 568]]

[{"summary": {"tkn_id": [[10, 13]], "idx": [[54, 73]], "text": "the rooms are clean"}, "review": {"tkn_id": [[112, 115]], "idx": [[548, 568]], "text": "The rooms were clean"}}, {"summary": {"tkn_id": [[15, 35]], "idx": [[75, 196]], "text": "Some of the staff were so courteous and helpful and super friendly, while others were very unhelpful towards their guests"}, "review": {"tkn_id": [[85, 98]], "idx": [[416, 476]], "text": "the staff was wonderful. Kemika (sp) was so helpful and warm"}}]

I was treated very horribly by the staff at this hotel, I would not recommend it to anyone no matter who you are. Maybe its because they are new they don't know how to treat guests but I can tell you this much they ruined my entire stay and never bothered to do anything about it,until I took action. I am disappointed that a Marriott would act like this, but atleast now you know that they are not capable of effectively dealing with problem resolution during your stay.

[[0, 54]]

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I have stayed at this hotel numerous times since it opened. I love the location, and the kitchenette in the rooms makes any hotel stay so much more comfortable. Of course, one can never complain about complementary breakfast! The staff has always been super friendly and helpful, from the maintenance and housekeeping staff, to the front desk and valet. Every time I go to Toronto I look forward to staying there!

[[226, 352]]

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We stayed in the residence inn over a weekend. After a Long drive from chicago we were assigned a room on a high floor as requested with a lovely view of the cn tower! The hotel is in the perfect spot for exploring the surrounding area and has lots of pubs and restaurants in close vicinity also! Book it, you won't be dissapointed :)

[]

[]

Excellent location. 5 Minutes walking distance to both the Rogers Centre and CN Tower. Also walking distance to all the nightclubs in the entertainment district. Rooms are brand new and kept spotlessly clean. This property is also reasonably priced with the AAA discount. I can't think of a single negative thing to say about this property.

[[0, 49], [77, 85], [162, 171], [186, 207]]

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A thank you party for the clients on our first night, staff very polite and room very clean. Close to the CN tower and King street, well located. The fact that you have a complete kitchen and a very nice breakfast included also are some of the reasons to go back to this hotel.

[[54, 71], [76, 91], [93, 114]]

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Stayed for 3 nights in August. Excellent location next to the CN Tower. Lovely room with full kitchen - handy with young children - excellent deli round the corner which made preparing meals easier etc. - less stressful than taking youngsters to restaurants. Absolutely superb breakfast each morning. Courteous staff throughout.

[[31, 70], [301, 327]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 52]], "text": "Location was within walking distance to the CN Tower"}, "review": {"tkn_id": [[7, 13]], "idx": [[31, 70]], "text": "Excellent location next to the CN Tower"}}, {"summary": {"tkn_id": [[15, 21]], "idx": [[75, 110]], "text": "Some of the staff were so courteous"}, "review": {"tkn_id": [[53, 55]], "idx": [[301, 327]], "text": "Courteous staff throughout"}}]

I have been staying in Residence Inn for the ast 5 months and its by far the best extended stay hotel I have ever visited. Excelent location,Food and Guest Services

[]

[]

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The staff have been okay at this hotel and sometimes were great and helpful but at times they wouldn't treat guests incredibly well. The hotel is also located near to CN Tower.

1. The Strathcona is right in the heart of Toronto. Everything was at hand 2. I am used to the European Hotel of "getting the arm in" for a safe deposit box. Therefore it was a great enhancement that the safe deposit box was pro bono 3. The staff and the concierge was more than helpful. Well done & thank you 4. The rooms were lovely & clean & well maintained over our four night stay 5. The rooms were bijou, however we were comfortable because my wife & I are slim. If you are a disgusting big rotund(s); either lose weight or get another hotel 6. I would definitely stay here again

[[237, 246], [265, 268], [279, 286]]

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The hotel was not cheap - almost 200 Canadian dollars (including tax and a buffet breakfast) per night for a standard room. We were shocked by the so-called "standard" room. It was tiny: to do some ironing on the ironing board, or to have access to the electric power points, one literally had to move the furniture around. Cupboard space was inadequate. The shower was lukewarm. The only redeeming featrure was the location: not in an attractive part of Toronto, but at least within walking distance of the CN Tower and the main railway station. I thought it was exceptionally bad value for money, and would not recommend it.

[[477, 516]]

[{"summary": {"tkn_id": [[25, 34]], "idx": [[133, 176]], "text": "The hotel is also located near to CN Tower."}, "review": {"tkn_id": [[99, 105]], "idx": [[477, 516]], "text": "within walking distance of the CN Tower"}}]

The location of this hotel is its best attribute. I was in Toronto for an Argos football game August 12 and stayed at the Strathcona (for the second time). I paid $83USD for a Friday night. This is cheap by downtown T.O. standards. The room was small and clean with no view at all, but I did not care because I was noe in town for the view or the size of the room. Parking is two blocks down Wellington St. and cost $15CDN for a night - again not bad by T.O. standards. Overall a perefectly serviceable hotel if you are looking for a clean room in a great location.

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[]

This place is located right center to all the places we wanted to see. My friend and I went to see a concert and when I called to book they were the only hotel I found who did not talk down to you about not owning a credit card. They are in walkin distance from the train station, the cn tower, hockey hall of fame and the AC and the rogers center. It was amazing and being that we were first timers in a hotel they didn't make ya feel like any question was too stupid. I am going back to toronto and I am staying there again!

[[172, 227], [411, 468]]

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Pros: Good location Affordable Cons: Hotel staff (see below) While our stay started out well, it turned into a disaster by the end. We were situated across from about 2-4 rooms of American college students who were in Toronto to drink heavily, smoke and make as much noise as they possible could. Despite numerous calls to the front desk to remedy the problem, they did absolutely nothing to help. We had two sleepless nights & this put a major damper on what was otherwise a fantastic trip. My advice: Pay the extra money & stay somewhere else!

[[297, 396]]

[{"summary": {"tkn_id": [[0, 7], [14, 23]], "idx": [[0, 38], [76, 131]], "text": "The staff have been okay at this hotel ... but at times they wouldn't treat guests incredibly well"}, "review": {"tkn_id": [[62, 79]], "idx": [[297, 396]], "text": "Despite numerous calls to the front desk to remedy the problem, they did absolutely nothing to help"}}]

My husband and me came for the Monster truck show at Rogers Center on Jan. It was super fun. What the hotel lacks in amenities and services they make up for it by being centralized. Near to the night-club scene, sports arenas; Rogers Center/Air Canada Center. Restaurants, theater, shopping, and best of all, being cheap cheap cheap. Did I mention cheap? The weekend was fun and exciting. Thanks Gravedigger for tarin' the place up!

[[93, 180]]

[{"summary": {"tkn_id": [[15, 23]], "idx": [[80, 131]], "text": "at times they wouldn't treat guests incredibly well"}, "review": {"tkn_id": [[20, 35]], "idx": [[93, 180]], "text": "What the hotel lacks in amenities and services they make up for it by being centralized"}}]

My wife and I stayed at the Strathcona while attending the Toronto Film Festival this past weekend. If there are only two in your party, this is a very cozy hotel. Our room was very comfortable and the location was great. You are one block away from the train terminal and the Airport Express shuttle picks you up right across the street. I would definitely stay there again.

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I booked a Deluxe Room which to be honest was worse than Basic Rooms i have stayed in, in other Hotels. Buffet Breakfast was expensive and we ate at other places. Pub was fine though if you like watching Sport. Ideal location though for Attractions.

[]

[]

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While some staff are always so helpful at this hotel, others were not great at fixing any issues that arose. The location is great for visiting the CN Tower, too.

1. The Strathcona is right in the heart of Toronto. Everything was at hand 2. I am used to the European Hotel of "getting the arm in" for a safe deposit box. Therefore it was a great enhancement that the safe deposit box was pro bono 3. The staff and the concierge was more than helpful. Well done & thank you 4. The rooms were lovely & clean & well maintained over our four night stay 5. The rooms were bijou, however we were comfortable because my wife & I are slim. If you are a disgusting big rotund(s); either lose weight or get another hotel 6. I would definitely stay here again

[[237, 286]]

[{"summary": {"tkn_id": [[0, 20]], "idx": [[0, 107]], "text": "While some staff are always so helpful at this hotel, others were not great at fixing any issues that arose"}, "review": {"tkn_id": [[54, 62]], "idx": [[237, 286]], "text": "The staff and the concierge was more than helpful"}}]

The hotel was not cheap - almost 200 Canadian dollars (including tax and a buffet breakfast) per night for a standard room. We were shocked by the so-called "standard" room. It was tiny: to do some ironing on the ironing board, or to have access to the electric power points, one literally had to move the furniture around. Cupboard space was inadequate. The shower was lukewarm. The only redeeming featrure was the location: not in an attractive part of Toronto, but at least within walking distance of the CN Tower and the main railway station. I thought it was exceptionally bad value for money, and would not recommend it.

[[412, 424], [477, 516]]

[{"summary": {"tkn_id": [[22, 30]], "idx": [[109, 156]], "text": "The location is great for visiting the CN Tower"}, "review": {"tkn_id": [[85, 86], [99, 105]], "idx": [[412, 424], [477, 516]], "text": "the location ... within walking distance of the CN Tower"}}]

The location of this hotel is its best attribute. I was in Toronto for an Argos football game August 12 and stayed at the Strathcona (for the second time). I paid $83USD for a Friday night. This is cheap by downtown T.O. standards. The room was small and clean with no view at all, but I did not care because I was noe in town for the view or the size of the room. Parking is two blocks down Wellington St. and cost $15CDN for a night - again not bad by T.O. standards. Overall a perefectly serviceable hotel if you are looking for a clean room in a great location.

[[0, 48]]

[{"summary": {"tkn_id": [[22, 25]], "idx": [[109, 130]], "text": "The location is great"}, "review": {"tkn_id": [[0, 8]], "idx": [[0, 48]], "text": "The location of this hotel is its best attribute"}}]

This place is located right center to all the places we wanted to see. My friend and I went to see a concert and when I called to book they were the only hotel I found who did not talk down to you about not owning a credit card. They are in walkin distance from the train station, the cn tower, hockey hall of fame and the AC and the rogers center. It was amazing and being that we were first timers in a hotel they didn't make ya feel like any question was too stupid. I am going back to toronto and I am staying there again!

[[368, 468]]

[{"summary": {"tkn_id": [[2, 3], [6, 9]], "idx": [[11, 20], [31, 52]], "text": "staff are ... helpful at this hotel"}, "review": {"tkn_id": [[81, 101]], "idx": [[368, 468]], "text": "being that we were first timers in a hotel they didn't make ya feel like any question was too stupid"}}]

Pros: Good location Affordable Cons: Hotel staff (see below) While our stay started out well, it turned into a disaster by the end. We were situated across from about 2-4 rooms of American college students who were in Toronto to drink heavily, smoke and make as much noise as they possible could. Despite numerous calls to the front desk to remedy the problem, they did absolutely nothing to help. We had two sleepless nights & this put a major damper on what was otherwise a fantastic trip. My advice: Pay the extra money & stay somewhere else!

[[6, 19], [297, 396]]

[{"summary": {"tkn_id": [[2, 2], [12, 20]], "idx": [[11, 16], [61, 107]], "text": "staff ... were not great at fixing any issues that arose"}, "review": {"tkn_id": [[62, 79]], "idx": [[297, 396]], "text": "Despite numerous calls to the front desk to remedy the problem, they did absolutely nothing to help"}}, {"summary": {"tkn_id": [[22, 25]], "idx": [[109, 130]], "text": "The location is great"}, "review": {"tkn_id": [[2, 3]], "idx": [[6, 19]], "text": "Good location"}}]

My husband and me came for the Monster truck show at Rogers Center on Jan. It was super fun. What the hotel lacks in amenities and services they make up for it by being centralized. Near to the night-club scene, sports arenas; Rogers Center/Air Canada Center. Restaurants, theater, shopping, and best of all, being cheap cheap cheap. Did I mention cheap? The weekend was fun and exciting. Thanks Gravedigger for tarin' the place up!

[[93, 180], [182, 225]]

[{"summary": {"tkn_id": [[1, 14]], "idx": [[6, 75]], "text": "some staff are always so helpful at this hotel, others were not great"}, "review": {"tkn_id": [[20, 35]], "idx": [[93, 180]], "text": "What the hotel lacks in amenities and services they make up for it by being centralized"}}, {"summary": {"tkn_id": [[22, 25]], "idx": [[109, 130]], "text": "The location is great"}, "review": {"tkn_id": [[37, 46]], "idx": [[182, 225]], "text": "Near to the night-club scene, sports arenas"}}]

My wife and I stayed at the Strathcona while attending the Toronto Film Festival this past weekend. If there are only two in your party, this is a very cozy hotel. Our room was very comfortable and the location was great. You are one block away from the train terminal and the Airport Express shuttle picks you up right across the street. I would definitely stay there again.

[[198, 220]]

[{"summary": {"tkn_id": [[22, 25]], "idx": [[109, 130]], "text": "The location is great"}, "review": {"tkn_id": [[40, 43]], "idx": [[198, 220]], "text": "the location was great"}}]

I booked a Deluxe Room which to be honest was worse than Basic Rooms i have stayed in, in other Hotels. Buffet Breakfast was expensive and we ate at other places. Pub was fine though if you like watching Sport. Ideal location though for Attractions.

[[211, 225], [233, 248]]

[{"summary": {"tkn_id": [[22, 25]], "idx": [[109, 130]], "text": "The location is great"}, "review": {"tkn_id": [[44, 45], [47, 48]], "idx": [[211, 225], [233, 248]], "text": "Ideal location ... for Attractions"}}]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 108], "reviews_alignments_idx": {"review_0": [[237, 286]], "review_3": [[368, 468]], "review_4": [[297, 396]], "review_5": [[93, 180]]}}, {"summary_sent_id": 1, "summary_sent_idx": [109, 162], "reviews_alignments_idx": {"review_1": [[412, 424], [477, 516]], "review_2": [[0, 48]], "review_4": [[6, 19]], "review_5": [[182, 225]], "review_6": [[198, 220]], "review_7": [[211, 225], [233, 248]]}}]

Location was within walking distance to the CN Tower, the rooms are clean. Some of the staff were so courteous and helpful and super friendly, while others were very unhelpful towards their guests.

1. The Strathcona is right in the heart of Toronto. Everything was at hand 2. I am used to the European Hotel of "getting the arm in" for a safe deposit box. Therefore it was a great enhancement that the safe deposit box was pro bono 3. The staff and the concierge was more than helpful. Well done & thank you 4. The rooms were lovely & clean & well maintained over our four night stay 5. The rooms were bijou, however we were comfortable because my wife & I are slim. If you are a disgusting big rotund(s); either lose weight or get another hotel 6. I would definitely stay here again

[[237, 286], [313, 342]]

[{"summary": {"tkn_id": [[10, 13]], "idx": [[54, 73]], "text": "the rooms are clean"}, "review": {"tkn_id": [[71, 76]], "idx": [[313, 342]], "text": "The rooms were lovely & clean"}}, {"summary": {"tkn_id": [[15, 23]], "idx": [[75, 122]], "text": "Some of the staff were so courteous and helpful"}, "review": {"tkn_id": [[54, 62]], "idx": [[237, 286]], "text": "The staff and the concierge was more than helpful"}}]

The hotel was not cheap - almost 200 Canadian dollars (including tax and a buffet breakfast) per night for a standard room. We were shocked by the so-called "standard" room. It was tiny: to do some ironing on the ironing board, or to have access to the electric power points, one literally had to move the furniture around. Cupboard space was inadequate. The shower was lukewarm. The only redeeming featrure was the location: not in an attractive part of Toronto, but at least within walking distance of the CN Tower and the main railway station. I thought it was exceptionally bad value for money, and would not recommend it.

[[380, 424], [477, 516]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 52]], "text": "Location was within walking distance to the CN Tower"}, "review": {"tkn_id": [[80, 86], [99, 105]], "idx": [[380, 424], [477, 516]], "text": "The only redeeming featrure was the location ... within walking distance of the CN Tower"}}]

The location of this hotel is its best attribute. I was in Toronto for an Argos football game August 12 and stayed at the Strathcona (for the second time). I paid $83USD for a Friday night. This is cheap by downtown T.O. standards. The room was small and clean with no view at all, but I did not care because I was noe in town for the view or the size of the room. Parking is two blocks down Wellington St. and cost $15CDN for a night - again not bad by T.O. standards. Overall a perefectly serviceable hotel if you are looking for a clean room in a great location.

[[232, 244], [255, 260]]

[{"summary": {"tkn_id": [[10, 13]], "idx": [[54, 73]], "text": "the rooms are clean"}, "review": {"tkn_id": [[50, 52], [55, 55]], "idx": [[232, 244], [255, 260]], "text": "The room was ... clean"}}]

This place is located right center to all the places we wanted to see. My friend and I went to see a concert and when I called to book they were the only hotel I found who did not talk down to you about not owning a credit card. They are in walkin distance from the train station, the cn tower, hockey hall of fame and the AC and the rogers center. It was amazing and being that we were first timers in a hotel they didn't make ya feel like any question was too stupid. I am going back to toronto and I am staying there again!

[[238, 261], [281, 293], [411, 468]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 52]], "text": "Location was within walking distance to the CN Tower"}, "review": {"tkn_id": [[53, 56], [61, 63]], "idx": [[238, 261], [281, 293]], "text": "in walkin distance from ... the cn tower"}}, {"summary": {"tkn_id": [[15, 26]], "idx": [[75, 141]], "text": "Some of the staff were so courteous and helpful and super friendly"}, "review": {"tkn_id": [[90, 101]], "idx": [[411, 468]], "text": "they didn't make ya feel like any question was too stupid"}}]

Pros: Good location Affordable Cons: Hotel staff (see below) While our stay started out well, it turned into a disaster by the end. We were situated across from about 2-4 rooms of American college students who were in Toronto to drink heavily, smoke and make as much noise as they possible could. Despite numerous calls to the front desk to remedy the problem, they did absolutely nothing to help. We had two sleepless nights & this put a major damper on what was otherwise a fantastic trip. My advice: Pay the extra money & stay somewhere else!

[[297, 396]]

[{"summary": {"tkn_id": [[15, 18], [31, 35]], "idx": [[75, 92], [161, 196]], "text": "Some of the staff ... very unhelpful towards their guests"}, "review": {"tkn_id": [[62, 79]], "idx": [[297, 396]], "text": "Despite numerous calls to the front desk to remedy the problem, they did absolutely nothing to help"}}]

My husband and me came for the Monster truck show at Rogers Center on Jan. It was super fun. What the hotel lacks in amenities and services they make up for it by being centralized. Near to the night-club scene, sports arenas; Rogers Center/Air Canada Center. Restaurants, theater, shopping, and best of all, being cheap cheap cheap. Did I mention cheap? The weekend was fun and exciting. Thanks Gravedigger for tarin' the place up!

[]

[]

My wife and I stayed at the Strathcona while attending the Toronto Film Festival this past weekend. If there are only two in your party, this is a very cozy hotel. Our room was very comfortable and the location was great. You are one block away from the train terminal and the Airport Express shuttle picks you up right across the street. I would definitely stay there again.

[]

[]

I booked a Deluxe Room which to be honest was worse than Basic Rooms i have stayed in, in other Hotels. Buffet Breakfast was expensive and we ate at other places. Pub was fine though if you like watching Sport. Ideal location though for Attractions.

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 74], "reviews_alignments_idx": {"review_0": [[313, 342]], "review_1": [[380, 424], [477, 516]], "review_2": [[232, 244], [255, 260]], "review_3": [[238, 261], [281, 293]]}}, {"summary_sent_id": 1, "summary_sent_idx": [75, 197], "reviews_alignments_idx": {"review_0": [[237, 286]], "review_3": [[411, 468]], "review_4": [[297, 396]]}}]

The rooms at the hotel were clean and spacious and the hotel staff were great.

Would come back again and again We have been staying at Island Shangri-la once every year for the past 7 years. They have continued to improve their service year after year. The service is impeccable. The rooms were renovated a couple of years ago and they added a modern twist. But the level of comfort and 'homeyness' has been retained. With the Pacific Place mall right underneath the hotel, it is so convenient to just go down and shop, knowing that even if you carry a lot of bulky items. There is no worry about riding through the mrt or lining up to get a taxi. You can just catch the elevator and go right up to your room. It is always a perfect experience staying at the hotel.

[[174, 199]]

[{"summary": {"tkn_id": [[10, 14]], "idx": [[51, 77]], "text": "the hotel staff were great"}, "review": {"tkn_id": [[35, 38]], "idx": [[174, 199]], "text": "The service is impeccable"}}]

Good, but not unforgettable This hotel is certainly good enough as a business hotel. However, I really will not stay here for a leisure trip. As mentioned in another review, there are just no personal touches or charm. The staff is polite but the service is more mechanical, rather than from the heart. There is a pool, but it offers a view of skyscrapers nearby. It's really quite hard to relax in this evironment.The location is not bad as it is connected to the subway via a big shopping mall. However, in the morning, a cab ride can take quite long to reach the central business district due to traffic jam.

[[219, 301]]

[{"summary": {"tkn_id": [[11, 14]], "idx": [[55, 77]], "text": "hotel staff were great"}, "review": {"tkn_id": [[44, 59]], "idx": [[219, 301]], "text": "The staff is polite but the service is more mechanical, rather than from the heart"}}]

OK, not spectacular. I spent a few nights at the Shangri La in August. I found the overall experience lacking.The rooms are bland, all function with surprisingly little style (surprising given the strong feng shui influence in HK). The rooms are also small, even by HK/Toyko standards. Lunch at the cafe was expensive and disappointing. Breakfast was much better, though also very expensive.The pool is really nice, and the gym is good. The staff was OK, but interactions felt rushed and reminded me more of a NYC business hotel than a true 5 star.Don't be afraid to try somewhere else.

[[232, 256], [437, 483]]

[{"summary": {"tkn_id": [[0, 5], [8, 8]], "idx": [[0, 27], [38, 46]], "text": "The rooms at the hotel were ... spacious"}, "review": {"tkn_id": [[47, 51]], "idx": [[232, 256]], "text": "The rooms are also small"}}, {"summary": {"tkn_id": [[10, 14]], "idx": [[51, 77]], "text": "the hotel staff were great"}, "review": {"tkn_id": [[91, 99]], "idx": [[437, 483]], "text": "The staff was OK, but interactions felt rushed"}}]

once again, great stay once again, a great stay, upgraded to a harbour view as it was our silver wedding aniversary, flowers, fruit etc as well, i love this hotel so much, such humble and smilley staff considering it is regullaly voted one of the best hotels in the world for everything, fab possition, great rooms, wonderfull staff, do i own it or work for them? no,we just love staying here, well done, shangri- la once again!

[[316, 332]]

[{"summary": {"tkn_id": [[11, 14]], "idx": [[55, 77]], "text": "hotel staff were great"}, "review": {"tkn_id": [[66, 67]], "idx": [[316, 332]], "text": "wonderfull staff"}}]

consistently excellent I stay at the island SRL frequently with business, and it isconsistently excellent - staff are always amazing. Isupposethe only picky downside is if you like modern it may be a littlechinzy for you!The service is outstanding.the bar lady in the foyer bar has remembered the drink I have on every visit (as she does with every repeat guest!) and the pool is simply relaxation at its best!Highly recommended

[[108, 132]]

[{"summary": {"tkn_id": [[10, 14]], "idx": [[51, 77]], "text": "the hotel staff were great"}, "review": {"tkn_id": [[17, 20]], "idx": [[108, 132]], "text": "staff are always amazing"}}]

Great hotel, deserves its reputation Really great location next to luxury shopping mall and park. We stayed in the lowest category room (deluxe peakview) and had no complaints. Service was excellent, staff couldn't do enough for us and our 2 kids, great welcome. Breakfast amazing, loved the outdoor pool - a great stay.

[[200, 231], [248, 261]]

[{"summary": {"tkn_id": [[11, 14]], "idx": [[55, 77]], "text": "hotel staff were great"}, "review": {"tkn_id": [[37, 43], [49, 50]], "idx": [[200, 231], [248, 261]], "text": "staff couldn't do enough for us ... great welcome"}}]

Excellent This place is great. The welcome was impressive, the location is great above Pacific place and the MTR station.The rooms were spacious, clean and had everything you could ask for. Staff are very polite and efficient.Highly recommended.

[[121, 144], [146, 151], [190, 225]]

[{"summary": {"tkn_id": [[0, 5], [8, 8]], "idx": [[0, 27], [38, 46]], "text": "The rooms at the hotel were ... spacious"}, "review": {"tkn_id": [[23, 26]], "idx": [[121, 144]], "text": "The rooms were spacious"}}, {"summary": {"tkn_id": [[0, 6]], "idx": [[0, 33]], "text": "The rooms at the hotel were clean"}, "review": {"tkn_id": [[23, 25], [28, 28]], "idx": [[121, 135], [146, 151]], "text": "The rooms were ... clean"}}, {"summary": {"tkn_id": [[10, 14]], "idx": [[51, 77]], "text": "the hotel staff were great"}, "review": {"tkn_id": [[37, 42]], "idx": [[190, 225]], "text": "Staff are very polite and efficient"}}]

top of the line but you pay for it showReview(3417094, 'full');

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 78], "reviews_alignments_idx": {"review_0": [[174, 199]], "review_1": [[219, 301]], "review_2": [[232, 256], [437, 483]], "review_3": [[316, 332]], "review_4": [[108, 132]], "review_5": [[200, 231], [248, 261]], "review_6": [[121, 144], [146, 151], [190, 225]]}}]

The rooms here are clean as well as spacious and the staff are really excellent too.

Would come back again and again We have been staying at Island Shangri-la once every year for the past 7 years. They have continued to improve their service year after year. The service is impeccable. The rooms were renovated a couple of years ago and they added a modern twist. But the level of comfort and 'homeyness' has been retained. With the Pacific Place mall right underneath the hotel, it is so convenient to just go down and shop, knowing that even if you carry a lot of bulky items. There is no worry about riding through the mrt or lining up to get a taxi. You can just catch the elevator and go right up to your room. It is always a perfect experience staying at the hotel.

[[112, 172]]

[{"summary": {"tkn_id": [[10, 14]], "idx": [[49, 79]], "text": "the staff are really excellent"}, "review": {"tkn_id": [[24, 33]], "idx": [[112, 172]], "text": "They have continued to improve their service year after year"}}]

Good, but not unforgettable This hotel is certainly good enough as a business hotel. However, I really will not stay here for a leisure trip. As mentioned in another review, there are just no personal touches or charm. The staff is polite but the service is more mechanical, rather than from the heart. There is a pool, but it offers a view of skyscrapers nearby. It's really quite hard to relax in this evironment.The location is not bad as it is connected to the subway via a big shopping mall. However, in the morning, a cab ride can take quite long to reach the central business district due to traffic jam.

[[219, 242], [263, 273]]

[{"summary": {"tkn_id": [[11, 14]], "idx": [[53, 79]], "text": "staff are really excellent"}, "review": {"tkn_id": [[44, 48], [53, 53]], "idx": [[219, 242], [263, 273]], "text": "The staff is polite but ... mechanical"}}]

OK, not spectacular. I spent a few nights at the Shangri La in August. I found the overall experience lacking.The rooms are bland, all function with surprisingly little style (surprising given the strong feng shui influence in HK). The rooms are also small, even by HK/Toyko standards. Lunch at the cafe was expensive and disappointing. Breakfast was much better, though also very expensive.The pool is really nice, and the gym is good. The staff was OK, but interactions felt rushed and reminded me more of a NYC business hotel than a true 5 star.Don't be afraid to try somewhere else.

[[232, 245], [251, 256], [437, 453]]

[{"summary": {"tkn_id": [[1, 1], [3, 3], [8, 8]], "idx": [[4, 9], [15, 18], [36, 44]], "text": "rooms ... are ... spacious"}, "review": {"tkn_id": [[47, 49], [51, 51]], "idx": [[232, 245], [251, 256]], "text": "The rooms are ... small"}}, {"summary": {"tkn_id": [[11, 12], [14, 14]], "idx": [[53, 62], [70, 79]], "text": "staff are ... excellent"}, "review": {"tkn_id": [[91, 94]], "idx": [[437, 453]], "text": "The staff was OK"}}]

once again, great stay once again, a great stay, upgraded to a harbour view as it was our silver wedding aniversary, flowers, fruit etc as well, i love this hotel so much, such humble and smilley staff considering it is regullaly voted one of the best hotels in the world for everything, fab possition, great rooms, wonderfull staff, do i own it or work for them? no,we just love staying here, well done, shangri- la once again!

[[172, 195], [316, 332]]

[{"summary": {"tkn_id": [[10, 14]], "idx": [[49, 79]], "text": "the staff are really excellent"}, "review": {"tkn_id": [[39, 42], [66, 67]], "idx": [[172, 195], [316, 332]], "text": "such humble and smilley ... wonderfull staff"}}]

consistently excellent I stay at the island SRL frequently with business, and it isconsistently excellent - staff are always amazing. Isupposethe only picky downside is if you like modern it may be a littlechinzy for you!The service is outstanding.the bar lady in the foyer bar has remembered the drink I have on every visit (as she does with every repeat guest!) and the pool is simply relaxation at its best!Highly recommended

[[108, 132]]

[{"summary": {"tkn_id": [[10, 15]], "idx": [[49, 83]], "text": "the staff are really excellent too"}, "review": {"tkn_id": [[17, 20]], "idx": [[108, 132]], "text": "staff are always amazing"}}]

Great hotel, deserves its reputation Really great location next to luxury shopping mall and park. We stayed in the lowest category room (deluxe peakview) and had no complaints. Service was excellent, staff couldn't do enough for us and our 2 kids, great welcome. Breakfast amazing, loved the outdoor pool - a great stay.

[[177, 261]]

[{"summary": {"tkn_id": [[10, 14]], "idx": [[49, 79]], "text": "the staff are really excellent"}, "review": {"tkn_id": [[33, 50]], "idx": [[177, 261]], "text": "Service was excellent, staff couldn't do enough for us and our 2 kids, great welcome"}}]

Excellent This place is great. The welcome was impressive, the location is great above Pacific place and the MTR station.The rooms were spacious, clean and had everything you could ask for. Staff are very polite and efficient.Highly recommended.

[[121, 151], [188, 225]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 44]], "text": "The rooms here are clean as well as spacious"}, "review": {"tkn_id": [[23, 28]], "idx": [[121, 151]], "text": "The rooms were spacious, clean"}}, {"summary": {"tkn_id": [[10, 15]], "idx": [[49, 83]], "text": "the staff are really excellent too"}, "review": {"tkn_id": [[36, 42]], "idx": [[188, 225]], "text": ". Staff are very polite and efficient"}}]

top of the line but you pay for it showReview(3417094, 'full');

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 84], "reviews_alignments_idx": {"review_0": [[112, 172]], "review_1": [[219, 242], [263, 273]], "review_2": [[232, 245], [251, 256], [437, 453]], "review_3": [[172, 195], [316, 332]], "review_4": [[108, 132]], "review_5": [[177, 261]], "review_6": [[121, 151], [188, 225]]}}]

The rooms are clean and spacious and the staff are very helpful.

Would come back again and again We have been staying at Island Shangri-la once every year for the past 7 years. They have continued to improve their service year after year. The service is impeccable. The rooms were renovated a couple of years ago and they added a modern twist. But the level of comfort and 'homeyness' has been retained. With the Pacific Place mall right underneath the hotel, it is so convenient to just go down and shop, knowing that even if you carry a lot of bulky items. There is no worry about riding through the mrt or lining up to get a taxi. You can just catch the elevator and go right up to your room. It is always a perfect experience staying at the hotel.

[[112, 172]]

[{"summary": {"tkn_id": [[7, 11]], "idx": [[37, 63]], "text": "the staff are very helpful"}, "review": {"tkn_id": [[24, 33]], "idx": [[112, 172]], "text": "They have continued to improve their service year after year"}}]

Good, but not unforgettable This hotel is certainly good enough as a business hotel. However, I really will not stay here for a leisure trip. As mentioned in another review, there are just no personal touches or charm. The staff is polite but the service is more mechanical, rather than from the heart. There is a pool, but it offers a view of skyscrapers nearby. It's really quite hard to relax in this evironment.The location is not bad as it is connected to the subway via a big shopping mall. However, in the morning, a cab ride can take quite long to reach the central business district due to traffic jam.

[[219, 301]]

[{"summary": {"tkn_id": [[7, 11]], "idx": [[37, 63]], "text": "the staff are very helpful"}, "review": {"tkn_id": [[44, 59]], "idx": [[219, 301]], "text": "The staff is polite but the service is more mechanical, rather than from the heart"}}]

OK, not spectacular. I spent a few nights at the Shangri La in August. I found the overall experience lacking.The rooms are bland, all function with surprisingly little style (surprising given the strong feng shui influence in HK). The rooms are also small, even by HK/Toyko standards. Lunch at the cafe was expensive and disappointing. Breakfast was much better, though also very expensive.The pool is really nice, and the gym is good. The staff was OK, but interactions felt rushed and reminded me more of a NYC business hotel than a true 5 star.Don't be afraid to try somewhere else.

[[232, 284], [437, 483]]

[{"summary": {"tkn_id": [[0, 2], [5, 5]], "idx": [[0, 13], [24, 32]], "text": "The rooms are ... spacious"}, "review": {"tkn_id": [[47, 58]], "idx": [[232, 284]], "text": "The rooms are also small, even by HK/Toyko standards"}}, {"summary": {"tkn_id": [[7, 11]], "idx": [[37, 63]], "text": "the staff are very helpful"}, "review": {"tkn_id": [[91, 99]], "idx": [[437, 483]], "text": "The staff was OK, but interactions felt rushed"}}]

once again, great stay once again, a great stay, upgraded to a harbour view as it was our silver wedding aniversary, flowers, fruit etc as well, i love this hotel so much, such humble and smilley staff considering it is regullaly voted one of the best hotels in the world for everything, fab possition, great rooms, wonderfull staff, do i own it or work for them? no,we just love staying here, well done, shangri- la once again!

[[303, 314], [316, 332]]

[{"summary": {"tkn_id": [[8, 11]], "idx": [[41, 63]], "text": "staff are very helpful"}, "review": {"tkn_id": [[66, 67]], "idx": [[316, 332]], "text": "wonderfull staff"}}, {"summary": {"tkn_id": [[0, 5]], "idx": [[0, 32]], "text": "The rooms are clean and spacious"}, "review": {"tkn_id": [[63, 64]], "idx": [[303, 314]], "text": "great rooms"}}]

consistently excellent I stay at the island SRL frequently with business, and it isconsistently excellent - staff are always amazing. Isupposethe only picky downside is if you like modern it may be a littlechinzy for you!The service is outstanding.the bar lady in the foyer bar has remembered the drink I have on every visit (as she does with every repeat guest!) and the pool is simply relaxation at its best!Highly recommended

[[108, 132]]

[{"summary": {"tkn_id": [[7, 12]], "idx": [[37, 64]], "text": "the staff are very helpful."}, "review": {"tkn_id": [[17, 20]], "idx": [[108, 132]], "text": "staff are always amazing"}}]

Great hotel, deserves its reputation Really great location next to luxury shopping mall and park. We stayed in the lowest category room (deluxe peakview) and had no complaints. Service was excellent, staff couldn't do enough for us and our 2 kids, great welcome. Breakfast amazing, loved the outdoor pool - a great stay.

[[200, 231]]

[{"summary": {"tkn_id": [[7, 11]], "idx": [[37, 63]], "text": "the staff are very helpful"}, "review": {"tkn_id": [[37, 43]], "idx": [[200, 231]], "text": "staff couldn't do enough for us"}}]

Excellent This place is great. The welcome was impressive, the location is great above Pacific place and the MTR station.The rooms were spacious, clean and had everything you could ask for. Staff are very polite and efficient.Highly recommended.

[[121, 151], [190, 225]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 32]], "text": "The rooms are clean and spacious"}, "review": {"tkn_id": [[23, 28]], "idx": [[121, 151]], "text": "The rooms were spacious, clean"}}, {"summary": {"tkn_id": [[7, 11]], "idx": [[37, 63]], "text": "the staff are very helpful"}, "review": {"tkn_id": [[37, 42]], "idx": [[190, 225]], "text": "Staff are very polite and efficient"}}]

top of the line but you pay for it showReview(3417094, 'full');

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 64], "reviews_alignments_idx": {"review_0": [[112, 172]], "review_1": [[219, 301]], "review_2": [[232, 284], [437, 483]], "review_3": [[303, 314], [316, 332]], "review_4": [[108, 132]], "review_5": [[200, 231]], "review_6": [[121, 151], [190, 225]]}}]

The rooms at the hotel were clean and spacious and the hotel staff were great.

My name is Vince Palumbo and I am a coach/player for the Australian Stickfighting Team, and I would like to tell you all about this beautiful Regal International Airport Hotel which is in Hong Kong. Me and my team of 16 athletes did a one night stop-over in Hong Kong on our way to the Philippines where we were travelling to so that we could all compete at the 2009 World Stickfighting Championships which were being held in Cebu City there in Philippines. Our stay at the Regal International Airport Hotel in Hong Kong was just fantastic, and we all enjoyed the hotel and service very much, so if ever you need to do a stop-over there in Hong Kong for the night, please do not hesitate to contact the manager at the hotel by the name of Mt Jon Chiu, and I am sure that he will bend over backwards to really try and accommodate you or your group. So go ahead and spoil yourself for the night, and I am sure that you will be pleased with the service that you recieve there, ok! Enjoy this Fantastic Hotel in Hong Kong! Regards from GM Vince Palumbo (Australia)

[[774, 832]]

[{"summary": {"tkn_id": [[10, 15]], "idx": [[51, 78]], "text": "the hotel staff were great."}, "review": {"tkn_id": [[160, 169]], "idx": [[774, 832]], "text": "will bend over backwards to really try and accommodate you"}}]

My family and I concluded our two-week Easter trip to Berlin and London and returned to Hong Kong. After a long flight, we landed in Hong Kong's international airport around midnight despite very bad weather - raining cats and dogs. As we were very tired and the weather was terrible, we decided to spend the night at the Regal Airport Hotel before returning home in the city centre the next morning. Thanks to the convenient location of Regal, the heavy downpour did not get us wet as the hotel is connected to the airport by an enclosed link bridge. As a regular hotel guest, we got an upgrade this time. Our suite has a family room and a bed room, large and comfortable enough for my family of three. We had the best sleep in days amd woke up the next morning refreshed. The buffet breakfast at the cafe on the lower ground floor was very good too, not to mention the good and friendly services provided by its staff. No wonder, Regal was awarded the best airport hotel title for last couple of years.

[[611, 616], [651, 656], [673, 702], [871, 919]]

[{"summary": {"tkn_id": [[11, 14]], "idx": [[55, 77]], "text": "hotel staff were great"}, "review": {"tkn_id": [[178, 185]], "idx": [[871, 919]], "text": "good and friendly services provided by its staff"}}, {"summary": {"tkn_id": [[1, 1], [5, 5], [8, 8]], "idx": [[4, 9], [23, 27], [38, 46]], "text": "rooms ... were ... spacious"}, "review": {"tkn_id": [[123, 123], [133, 133], [136, 141]], "idx": [[611, 616], [651, 656], [673, 702]], "text": "suite ... large ... enough for my family of three"}}]

We've stayed twice at this hotel. Rooms were good but the more important factor for us was the hotel's location. For both times, the hotel's location allowed us to make the most out of our short visit to HK. We did not waste any travel time between hotel and airport, either at arrival or for departure, since it was interconnected. We are not hassled or stressed with rushing to the airport to catch our flight. The hotel also had regular free shuttle service to Tung Chung (outlet mall) and several stops at downtown HK. This also saved us bus/train fares. The hotel also has a pool and gym which unfortunately we were not able to try since we were always out exploring HK.

[]

[]

I stayed here for a night in transit to Kathmandu. Average hotel to stay only if you are in transit, otherwise, why one should spend more money here at the airport rather than staying in city areas. Everything was expensive but some of staff were nice and room facilities were okay. So many things in my room was initially not working and I had to call house keeping to fix it such as safety deposit box, TV remote, Refrigerator (with anything inside).and so on. There was nothing that really attracted me so much. But in general I saw they have different facilities within hotel complex, including many restaurants and bar, pools etc.

[[228, 251]]

[{"summary": {"tkn_id": [[10, 14]], "idx": [[51, 77]], "text": "the hotel staff were great"}, "review": {"tkn_id": [[45, 49]], "idx": [[228, 251]], "text": "some of staff were nice"}}]

We stayed one night between our flights from Australia to North America and arrived late in the evening. The room temperature never rose above 18 degrees Celcius and the shower taps were broken and therefore shower temperature adjustment was extremely difficult. Service was just OK and the breakfast which was included in our package was pretty good. For the price of the room we did not feel we received good value at all. Room was clean but bed was like sleeping on a sheet of plywood and there were no face cloths.

[[263, 282], [425, 439]]

[{"summary": {"tkn_id": [[1, 1], [5, 6]], "idx": [[4, 9], [23, 33]], "text": "rooms ... were clean"}, "review": {"tkn_id": [[77, 79]], "idx": [[425, 439]], "text": "Room was clean"}}, {"summary": {"tkn_id": [[11, 14]], "idx": [[55, 77]], "text": "hotel staff were great"}, "review": {"tkn_id": [[43, 46]], "idx": [[263, 282]], "text": "Service was just OK"}}]

My third time in this hotel, excellent staff from Front desk. Luggage was sent quickly and quick check in. There is no other hotel closer to the airport. Good location for early flight visitor like me.

[[29, 44]]

[{"summary": {"tkn_id": [[12, 14]], "idx": [[61, 77]], "text": "staff were great"}, "review": {"tkn_id": [[7, 8]], "idx": [[29, 44]], "text": "excellent staff"}}]

I usually avoid airport hotels like the plague, but the Regal at HK is very good. Clean spacious room, good dining facilities and a reasonable room rate.

[[82, 101]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 46]], "text": "The rooms at the hotel were clean and spacious"}, "review": {"tkn_id": [[18, 20]], "idx": [[82, 101]], "text": "Clean spacious room"}}]

A quiet place despite the airport. Free transport was wonderful.

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 78], "reviews_alignments_idx": {"review_0": [[774, 832]], "review_1": [[611, 616], [651, 656], [673, 702], [871, 919]], "review_3": [[228, 251]], "review_4": [[263, 282], [425, 439]], "review_5": [[29, 44]], "review_6": [[82, 101]]}}]

The rooms here are clean as well as spacious and the staff are really excellent too.

My name is Vince Palumbo and I am a coach/player for the Australian Stickfighting Team, and I would like to tell you all about this beautiful Regal International Airport Hotel which is in Hong Kong. Me and my team of 16 athletes did a one night stop-over in Hong Kong on our way to the Philippines where we were travelling to so that we could all compete at the 2009 World Stickfighting Championships which were being held in Cebu City there in Philippines. Our stay at the Regal International Airport Hotel in Hong Kong was just fantastic, and we all enjoyed the hotel and service very much, so if ever you need to do a stop-over there in Hong Kong for the night, please do not hesitate to contact the manager at the hotel by the name of Mt Jon Chiu, and I am sure that he will bend over backwards to really try and accommodate you or your group. So go ahead and spoil yourself for the night, and I am sure that you will be pleased with the service that you recieve there, ok! Enjoy this Fantastic Hotel in Hong Kong! Regards from GM Vince Palumbo (Australia)

[[703, 710], [774, 801], [817, 832]]

[{"summary": {"tkn_id": [[11, 12], [14, 14]], "idx": [[53, 62], [70, 79]], "text": "staff are ... excellent"}, "review": {"tkn_id": [[142, 142], [160, 164], [168, 169]], "idx": [[703, 710], [774, 801], [817, 832]], "text": "manager ... will bend over backwards to ... accommodate you"}}]

My family and I concluded our two-week Easter trip to Berlin and London and returned to Hong Kong. After a long flight, we landed in Hong Kong's international airport around midnight despite very bad weather - raining cats and dogs. As we were very tired and the weather was terrible, we decided to spend the night at the Regal Airport Hotel before returning home in the city centre the next morning. Thanks to the convenient location of Regal, the heavy downpour did not get us wet as the hotel is connected to the airport by an enclosed link bridge. As a regular hotel guest, we got an upgrade this time. Our suite has a family room and a bed room, large and comfortable enough for my family of three. We had the best sleep in days amd woke up the next morning refreshed. The buffet breakfast at the cafe on the lower ground floor was very good too, not to mention the good and friendly services provided by its staff. No wonder, Regal was awarded the best airport hotel title for last couple of years.

[[607, 702], [867, 919]]

[{"summary": {"tkn_id": [[0, 3], [8, 8]], "idx": [[0, 18], [36, 44]], "text": "The rooms here are ... spacious"}, "review": {"tkn_id": [[122, 141]], "idx": [[607, 702]], "text": "Our suite has a family room and a bed room, large and comfortable enough for my family of three"}}, {"summary": {"tkn_id": [[10, 14]], "idx": [[49, 79]], "text": "the staff are really excellent"}, "review": {"tkn_id": [[177, 185]], "idx": [[867, 919]], "text": "the good and friendly services provided by its staff"}}]

We've stayed twice at this hotel. Rooms were good but the more important factor for us was the hotel's location. For both times, the hotel's location allowed us to make the most out of our short visit to HK. We did not waste any travel time between hotel and airport, either at arrival or for departure, since it was interconnected. We are not hassled or stressed with rushing to the airport to catch our flight. The hotel also had regular free shuttle service to Tung Chung (outlet mall) and several stops at downtown HK. This also saved us bus/train fares. The hotel also has a pool and gym which unfortunately we were not able to try since we were always out exploring HK.

[]

[]

I stayed here for a night in transit to Kathmandu. Average hotel to stay only if you are in transit, otherwise, why one should spend more money here at the airport rather than staying in city areas. Everything was expensive but some of staff were nice and room facilities were okay. So many things in my room was initially not working and I had to call house keeping to fix it such as safety deposit box, TV remote, Refrigerator (with anything inside).and so on. There was nothing that really attracted me so much. But in general I saw they have different facilities within hotel complex, including many restaurants and bar, pools etc.

[[228, 251]]

[{"summary": {"tkn_id": [[11, 14]], "idx": [[53, 79]], "text": "staff are really excellent"}, "review": {"tkn_id": [[45, 49]], "idx": [[228, 251]], "text": "some of staff were nice"}}]

We stayed one night between our flights from Australia to North America and arrived late in the evening. The room temperature never rose above 18 degrees Celcius and the shower taps were broken and therefore shower temperature adjustment was extremely difficult. Service was just OK and the breakfast which was included in our package was pretty good. For the price of the room we did not feel we received good value at all. Room was clean but bed was like sleeping on a sheet of plywood and there were no face cloths.

[[425, 439]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 24]], "text": "The rooms here are clean"}, "review": {"tkn_id": [[77, 79]], "idx": [[425, 439]], "text": "Room was clean"}}]

My third time in this hotel, excellent staff from Front desk. Luggage was sent quickly and quick check in. There is no other hotel closer to the airport. Good location for early flight visitor like me.

[[29, 44], [62, 105]]

[{"summary": {"tkn_id": [[10, 14]], "idx": [[49, 79]], "text": "the staff are really excellent"}, "review": {"tkn_id": [[7, 8], [13, 20]], "idx": [[29, 44], [62, 105]], "text": "excellent staff ... Luggage was sent quickly and quick check in"}}]

I usually avoid airport hotels like the plague, but the Regal at HK is very good. Clean spacious room, good dining facilities and a reasonable room rate.

[[82, 101]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 44]], "text": "The rooms here are clean as well as spacious"}, "review": {"tkn_id": [[18, 20]], "idx": [[82, 101]], "text": "Clean spacious room"}}]

A quiet place despite the airport. Free transport was wonderful.

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 84], "reviews_alignments_idx": {"review_0": [[703, 710], [774, 801], [817, 832]], "review_1": [[607, 702], [867, 919]], "review_3": [[228, 251]], "review_4": [[425, 439]], "review_5": [[29, 44], [62, 105]], "review_6": [[82, 101]]}}]

The rooms are clean and spacious and the staff are very helpful.

My name is Vince Palumbo and I am a coach/player for the Australian Stickfighting Team, and I would like to tell you all about this beautiful Regal International Airport Hotel which is in Hong Kong. Me and my team of 16 athletes did a one night stop-over in Hong Kong on our way to the Philippines where we were travelling to so that we could all compete at the 2009 World Stickfighting Championships which were being held in Cebu City there in Philippines. Our stay at the Regal International Airport Hotel in Hong Kong was just fantastic, and we all enjoyed the hotel and service very much, so if ever you need to do a stop-over there in Hong Kong for the night, please do not hesitate to contact the manager at the hotel by the name of Mt Jon Chiu, and I am sure that he will bend over backwards to really try and accommodate you or your group. So go ahead and spoil yourself for the night, and I am sure that you will be pleased with the service that you recieve there, ok! Enjoy this Fantastic Hotel in Hong Kong! Regards from GM Vince Palumbo (Australia)

[[774, 846]]

[{"summary": {"tkn_id": [[7, 11]], "idx": [[37, 63]], "text": "the staff are very helpful"}, "review": {"tkn_id": [[160, 172]], "idx": [[774, 846]], "text": "will bend over backwards to really try and accommodate you or your group"}}]

My family and I concluded our two-week Easter trip to Berlin and London and returned to Hong Kong. After a long flight, we landed in Hong Kong's international airport around midnight despite very bad weather - raining cats and dogs. As we were very tired and the weather was terrible, we decided to spend the night at the Regal Airport Hotel before returning home in the city centre the next morning. Thanks to the convenient location of Regal, the heavy downpour did not get us wet as the hotel is connected to the airport by an enclosed link bridge. As a regular hotel guest, we got an upgrade this time. Our suite has a family room and a bed room, large and comfortable enough for my family of three. We had the best sleep in days amd woke up the next morning refreshed. The buffet breakfast at the cafe on the lower ground floor was very good too, not to mention the good and friendly services provided by its staff. No wonder, Regal was awarded the best airport hotel title for last couple of years.

[[607, 702], [871, 919]]

[{"summary": {"tkn_id": [[0, 2], [5, 5]], "idx": [[0, 13], [24, 32]], "text": "The rooms are ... spacious"}, "review": {"tkn_id": [[122, 141]], "idx": [[607, 702]], "text": "Our suite has a family room and a bed room, large and comfortable enough for my family of three"}}, {"summary": {"tkn_id": [[7, 11]], "idx": [[37, 63]], "text": "the staff are very helpful"}, "review": {"tkn_id": [[178, 185]], "idx": [[871, 919]], "text": "good and friendly services provided by its staff"}}]

We've stayed twice at this hotel. Rooms were good but the more important factor for us was the hotel's location. For both times, the hotel's location allowed us to make the most out of our short visit to HK. We did not waste any travel time between hotel and airport, either at arrival or for departure, since it was interconnected. We are not hassled or stressed with rushing to the airport to catch our flight. The hotel also had regular free shuttle service to Tung Chung (outlet mall) and several stops at downtown HK. This also saved us bus/train fares. The hotel also has a pool and gym which unfortunately we were not able to try since we were always out exploring HK.

[[34, 49]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 19]], "text": "The rooms are clean"}, "review": {"tkn_id": [[8, 10]], "idx": [[34, 49]], "text": "Rooms were good"}}]

I stayed here for a night in transit to Kathmandu. Average hotel to stay only if you are in transit, otherwise, why one should spend more money here at the airport rather than staying in city areas. Everything was expensive but some of staff were nice and room facilities were okay. So many things in my room was initially not working and I had to call house keeping to fix it such as safety deposit box, TV remote, Refrigerator (with anything inside).and so on. There was nothing that really attracted me so much. But in general I saw they have different facilities within hotel complex, including many restaurants and bar, pools etc.

[]

[]

We stayed one night between our flights from Australia to North America and arrived late in the evening. The room temperature never rose above 18 degrees Celcius and the shower taps were broken and therefore shower temperature adjustment was extremely difficult. Service was just OK and the breakfast which was included in our package was pretty good. For the price of the room we did not feel we received good value at all. Room was clean but bed was like sleeping on a sheet of plywood and there were no face cloths.

[[425, 439]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 19]], "text": "The rooms are clean"}, "review": {"tkn_id": [[77, 79]], "idx": [[425, 439]], "text": "Room was clean"}}]

My third time in this hotel, excellent staff from Front desk. Luggage was sent quickly and quick check in. There is no other hotel closer to the airport. Good location for early flight visitor like me.

[[29, 44], [62, 105]]

[{"summary": {"tkn_id": [[7, 11]], "idx": [[37, 63]], "text": "the staff are very helpful"}, "review": {"tkn_id": [[7, 8], [13, 20]], "idx": [[29, 44], [62, 105]], "text": "excellent staff ... Luggage was sent quickly and quick check in"}}]

I usually avoid airport hotels like the plague, but the Regal at HK is very good. Clean spacious room, good dining facilities and a reasonable room rate.

[[82, 101]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 32]], "text": "The rooms are clean and spacious"}, "review": {"tkn_id": [[18, 20]], "idx": [[82, 101]], "text": "Clean spacious room"}}]

A quiet place despite the airport. Free transport was wonderful.

[[35, 63]]

[{"summary": {"tkn_id": [[7, 9], [11, 11]], "idx": [[37, 50], [56, 63]], "text": "the staff are ... helpful"}, "review": {"tkn_id": [[7, 10]], "idx": [[35, 63]], "text": "Free transport was wonderful"}}]

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The staff at this highly recommended Montreal hotel were friendly, warm and so helpful. The hotel is also close to sights, restaurants and shopping.

The best part of this hotel is the staff. We were greeted by the ubiquitous doorman and all staff every time we entered the hotel. We felt as if we were the most important guests in the hotel and the staff were constantly concerned about our needs. The breakfast was a lavish buffet and again the wait staff was outstanding This is a beautiful hotel in the old part of Montreal and close to good restaurants, art galleries, and shopping. The room was luxurious, beautifully appointed, comfortable and spotless. It is just around the corner from a major theater and the cathedral and the river. It is short cab ride to the cultural center where they have the symphony, ballet and etc. The metro station is about a 10 minute walk.

[[196, 247], [344, 349], [382, 407], [424, 436]]

[{"summary": {"tkn_id": [[0, 5], [7, 14]], "idx": [[0, 36], [46, 86]], "text": "The staff at this highly recommended ... hotel were friendly, warm and so helpful"}, "review": {"tkn_id": [[41, 48]], "idx": [[196, 247]], "text": "the staff were constantly concerned about our needs"}}, {"summary": {"tkn_id": [[16, 26]], "idx": [[88, 147]], "text": "The hotel is also close to sights, restaurants and shopping"}, "review": {"tkn_id": [[67, 67], [75, 78], [83, 84]], "idx": [[344, 349], [382, 407], [424, 436]], "text": "hotel ... close to good restaurants ... and shopping"}}]

We stayed at the Saint Sulpice in early October. The hotel has a perfect location right in the heart of the Old Quarter. Lots of restaurants and attractions in the surrounding area. The hotel staff is excellent, the rooms are beautiful with great bathrooms. Restaurant us good quality and group members enjoyed meals there. Concierge and front desk staff was warm and helpful. The doorman are always there to help and offer a smile. Stop reading these reviews and book it! There is nothing not to like with the Saint Sulpice. We travel and book hotels all over the world, this one is a keeper!

[[49, 81], [121, 180], [349, 375], [572, 592]]

[{"summary": {"tkn_id": [[0, 1], [8, 14]], "idx": [[0, 9], [52, 86]], "text": "The staff ... were friendly, warm and so helpful"}, "review": {"tkn_id": [[64, 68]], "idx": [[349, 375]], "text": "staff was warm and helpful"}}, {"summary": {"tkn_id": [[4, 7]], "idx": [[18, 51]], "text": "highly recommended Montreal hotel"}, "review": {"tkn_id": [[10, 15], [111, 115]], "idx": [[49, 81], [572, 592]], "text": "The hotel has a perfect location ... this one is a keeper"}}, {"summary": {"tkn_id": [[16, 24]], "idx": [[88, 134]], "text": "The hotel is also close to sights, restaurants"}, "review": {"tkn_id": [[25, 33]], "idx": [[121, 180]], "text": "Lots of restaurants and attractions in the surrounding area"}}]

I rely heavily on reviews for visiting all over the world. This hotel was hands down one of the nicest and most beautiful places. It was a extremely spacious room, with a queen bed, couch, fire place, large fridge, stove and sink and a window that opened toward the street and a good size bathroom. Everyone that worked there was very helpful and nice and we felt very welcomed. The location is perfect and very central to a grocery store, liquor store, restaurants, etc. I would highly recommend this Hotel and really enjoyed our stay because of it.

[[74, 128], [299, 377], [379, 470], [472, 507]]

[{"summary": {"tkn_id": [[4, 7]], "idx": [[18, 51]], "text": "highly recommended Montreal hotel"}, "review": {"tkn_id": [[15, 24], [97, 102]], "idx": [[74, 128], [472, 507]], "text": "hands down one of the nicest and most beautiful places ... I would highly recommend this Hotel"}}, {"summary": {"tkn_id": [[0, 1], [8, 14]], "idx": [[0, 9], [52, 86]], "text": "The staff ... were friendly, warm and so helpful"}, "review": {"tkn_id": [[63, 76]], "idx": [[299, 377]], "text": "Everyone that worked there was very helpful and nice and we felt very welcomed"}}, {"summary": {"tkn_id": [[16, 21], [24, 26]], "idx": [[88, 114], [123, 147]], "text": "The hotel is also close to ... restaurants and shopping"}, "review": {"tkn_id": [[78, 95]], "idx": [[379, 470]], "text": "The location is perfect and very central to a grocery store, liquor store, restaurants, etc"}}]

Cozy, comfortable, elegant and reasonably priced the Saint-Sulpice is in the heart of old Montreal between just behind the cathedral. It is quiet, friendly and pet friendly. Although we were in Montreal on the shortest days of the year our first floor room next to a courtyard garden was sunny and welcoming. One of our favorite hotels anywhere.

[[0, 48], [147, 172], [309, 335]]

[{"summary": {"tkn_id": [[0, 1], [8, 9]], "idx": [[0, 9], [52, 65]], "text": "The staff ... were friendly"}, "review": {"tkn_id": [[29, 32]], "idx": [[147, 172]], "text": "friendly and pet friendly"}}, {"summary": {"tkn_id": [[4, 7]], "idx": [[18, 51]], "text": "highly recommended Montreal hotel"}, "review": {"tkn_id": [[0, 7], [60, 64]], "idx": [[0, 48], [309, 335]], "text": "Cozy, comfortable, elegant and reasonably priced ... One of our favorite hotels"}}]

Vacation with 3 sisters and Mom for Mother's Day. The only place I could find where the suite could accomodate 4 of us nicely. Clean, bright, and comfortable plus and it is right in the Old City (which was good for my mother). There outdoor dining area was great for lunch! Good staff, too.

[[127, 157], [167, 194], [274, 290]]

[{"summary": {"tkn_id": [[0, 1], [8, 8], [14, 14]], "idx": [[0, 9], [52, 56], [79, 86]], "text": "The staff ... were ... helpful"}, "review": {"tkn_id": [[60, 64]], "idx": [[274, 290]], "text": "Good staff, too."}}, {"summary": {"tkn_id": [[4, 7]], "idx": [[18, 51]], "text": "highly recommended Montreal hotel"}, "review": {"tkn_id": [[27, 32], [37, 41]], "idx": [[127, 157], [173, 194]], "text": "Clean, bright, and comfortable ... right in the Old City"}}, {"summary": {"tkn_id": [[16, 22]], "idx": [[88, 121]], "text": "The hotel is also close to sights"}, "review": {"tkn_id": [[35, 41]], "idx": [[167, 194]], "text": "it is right in the Old City"}}]

Great service, beautiful stylish contemporary decor! And even a Tassimo espresso maker in every room. L'Occitane bath products were amazing! Plus free Wi-Fi ! Central as it is located right next to Notre Dame Cathedral! Would definitely recommend this hotel to the most finicky of people!

[[0, 13], [159, 218], [220, 257]]

[{"summary": {"tkn_id": [[0, 1], [8, 8], [14, 14]], "idx": [[0, 9], [52, 56], [79, 86]], "text": "The staff ... were ... helpful"}, "review": {"tkn_id": [[0, 1]], "idx": [[0, 13]], "text": "Great service"}}, {"summary": {"tkn_id": [[4, 7]], "idx": [[18, 51]], "text": "highly recommended Montreal hotel"}, "review": {"tkn_id": [[34, 40], [42, 46]], "idx": [[176, 218], [220, 257]], "text": "located right next to Notre Dame Cathedral ... Would definitely recommend this hotel"}}, {"summary": {"tkn_id": [[16, 22]], "idx": [[88, 121]], "text": "The hotel is also close to sights"}, "review": {"tkn_id": [[30, 40]], "idx": [[159, 218]], "text": "Central as it is located right next to Notre Dame Cathedral"}}]

I love montreal, this hotel was available at a good value and came highly recommended. Very pleased with the location and hotel in general although slightly disappointed with saunda and fitness centre. I think there are better values out there.

[[17, 57], [67, 85]]

[{"summary": {"tkn_id": [[4, 7]], "idx": [[18, 51]], "text": "highly recommended Montreal hotel"}, "review": {"tkn_id": [[4, 11], [14, 15]], "idx": [[17, 57], [67, 85]], "text": "this hotel was available at a good value ... highly recommended"}}]

Love this hotel. Perfect location to explore old town. Wouldn't even consider any other hotel in town. Our third visit and certainly will return again. The comp. breakfasts alone would bring us back.

[[0, 15], [17, 53], [55, 101]]

[{"summary": {"tkn_id": [[4, 7]], "idx": [[18, 51]], "text": "highly recommended Montreal hotel"}, "review": {"tkn_id": [[0, 2], [11, 19]], "idx": [[0, 15], [55, 101]], "text": "Love this hotel ... Wouldn't even consider any other hotel in town"}}, {"summary": {"tkn_id": [[16, 18], [20, 22]], "idx": [[88, 100], [106, 121]], "text": "The hotel is ... close to sights"}, "review": {"tkn_id": [[4, 9]], "idx": [[17, 53]], "text": "Perfect location to explore old town"}}]

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The hotel is definitely recommended and the front of house staff were particularly amiable and helpful.

The best part of this hotel is the staff. We were greeted by the ubiquitous doorman and all staff every time we entered the hotel. We felt as if we were the most important guests in the hotel and the staff were constantly concerned about our needs. The breakfast was a lavish buffet and again the wait staff was outstanding This is a beautiful hotel in the old part of Montreal and close to good restaurants, art galleries, and shopping. The room was luxurious, beautifully appointed, comfortable and spotless. It is just around the corner from a major theater and the cathedral and the river. It is short cab ride to the cultural center where they have the symphony, ballet and etc. The metro station is about a 10 minute walk.

[[42, 191]]

[{"summary": {"tkn_id": [[0, 15]], "idx": [[0, 102]], "text": "The hotel is definitely recommended and the front of house staff were particularly amiable and helpful"}, "review": {"tkn_id": [[10, 39]], "idx": [[42, 191]], "text": "We were greeted by the ubiquitous doorman and all staff every time we entered the hotel. We felt as if we were the most important guests in the hotel"}}]

We stayed at the Saint Sulpice in early October. The hotel has a perfect location right in the heart of the Old Quarter. Lots of restaurants and attractions in the surrounding area. The hotel staff is excellent, the rooms are beautiful with great bathrooms. Restaurant us good quality and group members enjoyed meals there. Concierge and front desk staff was warm and helpful. The doorman are always there to help and offer a smile. Stop reading these reviews and book it! There is nothing not to like with the Saint Sulpice. We travel and book hotels all over the world, this one is a keeper!

[[49, 81], [324, 375], [377, 431], [572, 592]]

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I rely heavily on reviews for visiting all over the world. This hotel was hands down one of the nicest and most beautiful places. It was a extremely spacious room, with a queen bed, couch, fire place, large fridge, stove and sink and a window that opened toward the street and a good size bathroom. Everyone that worked there was very helpful and nice and we felt very welcomed. The location is perfect and very central to a grocery store, liquor store, restaurants, etc. I would highly recommend this Hotel and really enjoyed our stay because of it.

[[74, 128], [299, 377], [472, 507]]

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Cozy, comfortable, elegant and reasonably priced the Saint-Sulpice is in the heart of old Montreal between just behind the cathedral. It is quiet, friendly and pet friendly. Although we were in Montreal on the shortest days of the year our first floor room next to a courtyard garden was sunny and welcoming. One of our favorite hotels anywhere.

[[0, 48], [309, 344]]

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Vacation with 3 sisters and Mom for Mother's Day. The only place I could find where the suite could accomodate 4 of us nicely. Clean, bright, and comfortable plus and it is right in the Old City (which was good for my mother). There outdoor dining area was great for lunch! Good staff, too.

[[227, 284]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 35]], "text": "The hotel is definitely recommended"}, "review": {"tkn_id": [[51, 61]], "idx": [[227, 284]], "text": "There outdoor dining area was great for lunch! Good staff"}}, {"summary": {"tkn_id": [[6, 11], [15, 15]], "idx": [[40, 69], [95, 102]], "text": "the front of house staff were ... helpful"}, "review": {"tkn_id": [[60, 61]], "idx": [[274, 284]], "text": "Good staff"}}]

Great service, beautiful stylish contemporary decor! And even a Tassimo espresso maker in every room. L'Occitane bath products were amazing! Plus free Wi-Fi ! Central as it is located right next to Notre Dame Cathedral! Would definitely recommend this hotel to the most finicky of people!

[[220, 257]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 35]], "text": "The hotel is definitely recommended"}, "review": {"tkn_id": [[42, 46]], "idx": [[220, 257]], "text": "Would definitely recommend this hotel"}}]

I love montreal, this hotel was available at a good value and came highly recommended. Very pleased with the location and hotel in general although slightly disappointed with saunda and fitness centre. I think there are better values out there.

[[17, 27], [67, 85]]

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Love this hotel. Perfect location to explore old town. Wouldn't even consider any other hotel in town. Our third visit and certainly will return again. The comp. breakfasts alone would bring us back.

[[17, 53], [55, 101]]

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The hotel is highly recommended. The location is great and the staff is very helpful.

The best part of this hotel is the staff. We were greeted by the ubiquitous doorman and all staff every time we entered the hotel. We felt as if we were the most important guests in the hotel and the staff were constantly concerned about our needs. The breakfast was a lavish buffet and again the wait staff was outstanding This is a beautiful hotel in the old part of Montreal and close to good restaurants, art galleries, and shopping. The room was luxurious, beautifully appointed, comfortable and spotless. It is just around the corner from a major theater and the cathedral and the river. It is short cab ride to the cultural center where they have the symphony, ballet and etc. The metro station is about a 10 minute walk.

[[344, 436], [511, 728]]

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We stayed at the Saint Sulpice in early October. The hotel has a perfect location right in the heart of the Old Quarter. Lots of restaurants and attractions in the surrounding area. The hotel staff is excellent, the rooms are beautiful with great bathrooms. Restaurant us good quality and group members enjoyed meals there. Concierge and front desk staff was warm and helpful. The doorman are always there to help and offer a smile. Stop reading these reviews and book it! There is nothing not to like with the Saint Sulpice. We travel and book hotels all over the world, this one is a keeper!

[[53, 81], [349, 358], [368, 375], [433, 445], [452, 472]]

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I rely heavily on reviews for visiting all over the world. This hotel was hands down one of the nicest and most beautiful places. It was a extremely spacious room, with a queen bed, couch, fire place, large fridge, stove and sink and a window that opened toward the street and a good size bathroom. Everyone that worked there was very helpful and nice and we felt very welcomed. The location is perfect and very central to a grocery store, liquor store, restaurants, etc. I would highly recommend this Hotel and really enjoyed our stay because of it.

[[74, 128], [299, 342], [379, 419], [472, 507]]

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Cozy, comfortable, elegant and reasonably priced the Saint-Sulpice is in the heart of old Montreal between just behind the cathedral. It is quiet, friendly and pet friendly. Although we were in Montreal on the shortest days of the year our first floor room next to a courtyard garden was sunny and welcoming. One of our favorite hotels anywhere.

[[0, 48], [53, 132], [147, 172], [309, 344]]

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Vacation with 3 sisters and Mom for Mother's Day. The only place I could find where the suite could accomodate 4 of us nicely. Clean, bright, and comfortable plus and it is right in the Old City (which was good for my mother). There outdoor dining area was great for lunch! Good staff, too.

[[170, 194]]

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Great service, beautiful stylish contemporary decor! And even a Tassimo espresso maker in every room. L'Occitane bath products were amazing! Plus free Wi-Fi ! Central as it is located right next to Notre Dame Cathedral! Would definitely recommend this hotel to the most finicky of people!

[[0, 13], [159, 218], [220, 257]]

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I love montreal, this hotel was available at a good value and came highly recommended. Very pleased with the location and hotel in general although slightly disappointed with saunda and fitness centre. I think there are better values out there.

[[17, 27], [62, 85], [87, 117], [202, 243]]

[{"summary": {"tkn_id": [[6, 9]], "idx": [[33, 54]], "text": "The location is great"}, "review": {"tkn_id": [[17, 21]], "idx": [[87, 117]], "text": "Very pleased with the location"}}, {"summary": {"tkn_id": [[0, 4]], "idx": [[0, 31]], "text": "The hotel is highly recommended"}, "review": {"tkn_id": [[4, 5], [13, 15], [35, 42]], "idx": [[17, 27], [62, 85], [202, 243]], "text": "this hotel ... came highly recommended ... I think there are better values out there"}}]

Love this hotel. Perfect location to explore old town. Wouldn't even consider any other hotel in town. Our third visit and certainly will return again. The comp. breakfasts alone would bring us back.

[[0, 15], [17, 53], [55, 101]]

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The staff at this highly recommended Montreal hotel were friendly, warm and so helpful. The hotel is also close to sights, restaurants and shopping.

We chose the Hilton Bonaventure for our recent stay in Montreal based on the glowing recommendation of a frequent flying family member. The downtown location proved to be a great starting point for our city explorations. The room was clean, well laid out, and comfortable. The staff was courteous and al spoke flawless English. One evening we decided to sample some local ice wine we had purchased, the hotel quickly brought us glasses, opened, and then served us our wine. The breakfast was delicious, and the selection at the bar was above average. The rooftop garden was beautiful, although we didnat have time to walk though it in its entirety. Over all I give this hotel my full recommendation.

[[273, 326], [649, 698]]

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Hilton Bonaventure definitely provides bang for your buck. The layout for this hotel is very unique. It has many "wings" and each wing has access to its own private pool. It also has many water features and excellent landscaping throughout the outdoor patios that are accessible privately via the rooms. You don't even realize that you are on the 17th floor once you get off the main elevator at the reception level and the view of the city from that floor is breathtaking. The staff is quite friendly and accomodating. The only drawback: wired interenet only available for 1 computer in each room. Wireless internet is only available in the lobby. However, I enjoyed my stay!

[[0, 57], [474, 518]]

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Recently in Montreal to attend a concert with my teen Grand daughter and her friend. We chose the Bonaventure after much consideration due to it's proximity to the bell Centre( concert Venue and also Hockey Game Venue which my husband was attending). The decision could not have been better.The Bonaventure is connected to Montreal's extensive underground City, lots of shopping, a skating rink, movie theatres.we were thrilled. To say nothing of the friendly hotel staff.to a person they were helpful and welcoming. This is obviously a very well run facility. The management and staff should be proud.

[[291, 413], [429, 515]]

[{"summary": {"tkn_id": [[0, 9], [11, 14]], "idx": [[0, 65], [67, 86]], "text": "The staff at this highly recommended Montreal hotel were friendly ... warm and so helpful"}, "review": {"tkn_id": [[79, 93]], "idx": [[429, 515]], "text": "To say nothing of the friendly hotel staff.to a person they were helpful and welcoming"}}, {"summary": {"tkn_id": [[16, 22], [25, 26]], "idx": [[88, 121], [135, 147]], "text": "The hotel is also close to sights ... and shopping"}, "review": {"tkn_id": [[55, 75]], "idx": [[291, 413]], "text": "The Bonaventure is connected to Montreal's extensive underground City, lots of shopping, a skating rink, movie theatres.we"}}]

There are no elevators and the staff doesn't tell you. I had to drag my bags upstairs and then downstairs. There were no bellmans available when we arrived. It was horrible for $100US per night. When I asked for a closer room, I was given a downgraded room. I've never stayed at a 4 star hotel without elevators and no bellmen. Also, the drain in the bathtub was very slow. You end up showering in 4 inches of water.

[[0, 53], [55, 105], [195, 256], [258, 326]]

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hotel in central downtown location. Comfortable, the greatest asset is the garden with swimming pool on the top floor is even heated in winter ! Book a room on the executive floor and enjoy complimentary breakfast and evening appetizers and snacks for a small fee. A perfect hotel to stay in the city.

[]

[]

Wonderful quality hotel. The garden and pool are a great escape from the city below. The room was clean, comfortable and tastefully renovated - very modern yet so comfy. The staff was very helpful and the location of the hotel is perfect for every sight in Montreal.

[[0, 23], [25, 83], [170, 196], [201, 265]]

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Was participating at a business convention in Montreal. We stayed at this hotel. Nice hotel with comfortable beds and nice view of downtown Montreal. Near Place Bonaventure. Closed to Bell centre and all fancy restaurant around.

[[118, 227]]

[{"summary": {"tkn_id": [[16, 24]], "idx": [[88, 134]], "text": "The hotel is also close to sights, restaurants"}, "review": {"tkn_id": [[21, 39]], "idx": [[118, 227]], "text": "nice view of downtown Montreal. Near Place Bonaventure. Closed to Bell centre and all fancy restaurant around"}}]

Everything about this hotel was fine. It is a typical, better-than-averagely run downtown Hilton property. I went there for a few days on business and ended up liking it a lot.

[[0, 36]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 36]], "text": "The staff at this highly recommended"}, "review": {"tkn_id": [[0, 5]], "idx": [[0, 36]], "text": "Everything about this hotel was fine"}}]

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The hotel is definitely recommended and the front of house staff were particularly amiable and helpful.

We chose the Hilton Bonaventure for our recent stay in Montreal based on the glowing recommendation of a frequent flying family member. The downtown location proved to be a great starting point for our city explorations. The room was clean, well laid out, and comfortable. The staff was courteous and al spoke flawless English. One evening we decided to sample some local ice wine we had purchased, the hotel quickly brought us glasses, opened, and then served us our wine. The breakfast was delicious, and the selection at the bar was above average. The rooftop garden was beautiful, although we didnat have time to walk though it in its entirety. Over all I give this hotel my full recommendation.

[[277, 296], [417, 472], [658, 698]]

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Hilton Bonaventure definitely provides bang for your buck. The layout for this hotel is very unique. It has many "wings" and each wing has access to its own private pool. It also has many water features and excellent landscaping throughout the outdoor patios that are accessible privately via the rooms. You don't even realize that you are on the 17th floor once you get off the main elevator at the reception level and the view of the city from that floor is breathtaking. The staff is quite friendly and accomodating. The only drawback: wired interenet only available for 1 computer in each room. Wireless internet is only available in the lobby. However, I enjoyed my stay!

[[0, 57], [474, 518]]

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Recently in Montreal to attend a concert with my teen Grand daughter and her friend. We chose the Bonaventure after much consideration due to it's proximity to the bell Centre( concert Venue and also Hockey Game Venue which my husband was attending). The decision could not have been better.The Bonaventure is connected to Montreal's extensive underground City, lots of shopping, a skating rink, movie theatres.we were thrilled. To say nothing of the friendly hotel staff.to a person they were helpful and welcoming. This is obviously a very well run facility. The management and staff should be proud.

[[295, 360], [451, 515], [517, 559]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 35]], "text": "The hotel is definitely recommended"}, "review": {"tkn_id": [[56, 64], [95, 102]], "idx": [[295, 360], [517, 559]], "text": "Bonaventure is connected to Montreal's extensive underground City ... This is obviously a very well run facility"}}, {"summary": {"tkn_id": [[10, 15]], "idx": [[59, 102]], "text": "staff were particularly amiable and helpful"}, "review": {"tkn_id": [[84, 93]], "idx": [[451, 515]], "text": "friendly hotel staff.to a person they were helpful and welcoming"}}]

There are no elevators and the staff doesn't tell you. I had to drag my bags upstairs and then downstairs. There were no bellmans available when we arrived. It was horrible for $100US per night. When I asked for a closer room, I was given a downgraded room. I've never stayed at a 4 star hotel without elevators and no bellmen. Also, the drain in the bathtub was very slow. You end up showering in 4 inches of water.

[[0, 53]]

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hotel in central downtown location. Comfortable, the greatest asset is the garden with swimming pool on the top floor is even heated in winter ! Book a room on the executive floor and enjoy complimentary breakfast and evening appetizers and snacks for a small fee. A perfect hotel to stay in the city.

[[145, 156]]

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Wonderful quality hotel. The garden and pool are a great escape from the city below. The room was clean, comfortable and tastefully renovated - very modern yet so comfy. The staff was very helpful and the location of the hotel is perfect for every sight in Montreal.

[[0, 23], [174, 196]]

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Was participating at a business convention in Montreal. We stayed at this hotel. Nice hotel with comfortable beds and nice view of downtown Montreal. Near Place Bonaventure. Closed to Bell centre and all fancy restaurant around.

[[81, 113], [174, 227]]

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Everything about this hotel was fine. It is a typical, better-than-averagely run downtown Hilton property. I went there for a few days on business and ended up liking it a lot.

[]

[]

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The hotel is highly recommended. The location is great and the staff is very helpful.

We chose the Hilton Bonaventure for our recent stay in Montreal based on the glowing recommendation of a frequent flying family member. The downtown location proved to be a great starting point for our city explorations. The room was clean, well laid out, and comfortable. The staff was courteous and al spoke flawless English. One evening we decided to sample some local ice wine we had purchased, the hotel quickly brought us glasses, opened, and then served us our wine. The breakfast was delicious, and the selection at the bar was above average. The rooftop garden was beautiful, although we didnat have time to walk though it in its entirety. Over all I give this hotel my full recommendation.

[[136, 219], [273, 326], [649, 698]]

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Hilton Bonaventure definitely provides bang for your buck. The layout for this hotel is very unique. It has many "wings" and each wing has access to its own private pool. It also has many water features and excellent landscaping throughout the outdoor patios that are accessible privately via the rooms. You don't even realize that you are on the 17th floor once you get off the main elevator at the reception level and the view of the city from that floor is breathtaking. The staff is quite friendly and accomodating. The only drawback: wired interenet only available for 1 computer in each room. Wireless internet is only available in the lobby. However, I enjoyed my stay!

[[0, 57], [125, 169], [474, 518]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 32]], "text": "The hotel is highly recommended."}, "review": {"tkn_id": [[0, 7], [25, 33]], "idx": [[0, 57], [125, 169]], "text": "Hilton Bonaventure definitely provides bang for your buck ... each wing has access to its own private pool"}}, {"summary": {"tkn_id": [[11, 15]], "idx": [[59, 84]], "text": "the staff is very helpful"}, "review": {"tkn_id": [[91, 97]], "idx": [[474, 518]], "text": "The staff is quite friendly and accomodating"}}]

Recently in Montreal to attend a concert with my teen Grand daughter and her friend. We chose the Bonaventure after much consideration due to it's proximity to the bell Centre( concert Venue and also Hockey Game Venue which my husband was attending). The decision could not have been better.The Bonaventure is connected to Montreal's extensive underground City, lots of shopping, a skating rink, movie theatres.we were thrilled. To say nothing of the friendly hotel staff.to a person they were helpful and welcoming. This is obviously a very well run facility. The management and staff should be proud.

[[291, 360], [447, 515], [517, 559]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 31]], "text": "The hotel is highly recommended"}, "review": {"tkn_id": [[55, 64], [95, 102]], "idx": [[291, 360], [517, 559]], "text": "The Bonaventure is connected to Montreal's extensive underground City ... This is obviously a very well run facility"}}, {"summary": {"tkn_id": [[6, 9]], "idx": [[33, 54]], "text": "The location is great"}, "review": {"tkn_id": [[55, 64]], "idx": [[291, 360]], "text": "The Bonaventure is connected to Montreal's extensive underground City"}}, {"summary": {"tkn_id": [[11, 15]], "idx": [[59, 84]], "text": "the staff is very helpful"}, "review": {"tkn_id": [[83, 93]], "idx": [[447, 515]], "text": "the friendly hotel staff.to a person they were helpful and welcoming"}}]

There are no elevators and the staff doesn't tell you. I had to drag my bags upstairs and then downstairs. There were no bellmans available when we arrived. It was horrible for $100US per night. When I asked for a closer room, I was given a downgraded room. I've never stayed at a 4 star hotel without elevators and no bellmen. Also, the drain in the bathtub was very slow. You end up showering in 4 inches of water.

[[0, 53], [55, 105], [195, 256], [258, 326]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 31]], "text": "The hotel is highly recommended"}, "review": {"tkn_id": [[12, 21], [56, 69]], "idx": [[55, 105], [258, 326]], "text": "I had to drag my bags upstairs and then downstairs ... I've never stayed at a 4 star hotel without elevators and no bellmen"}}, {"summary": {"tkn_id": [[11, 15]], "idx": [[59, 84]], "text": "the staff is very helpful"}, "review": {"tkn_id": [[0, 10], [41, 54]], "idx": [[0, 53], [195, 256]], "text": "There are no elevators and the staff doesn't tell you ... When I asked for a closer room, I was given a downgraded room"}}]

hotel in central downtown location. Comfortable, the greatest asset is the garden with swimming pool on the top floor is even heated in winter ! Book a room on the executive floor and enjoy complimentary breakfast and evening appetizers and snacks for a small fee. A perfect hotel to stay in the city.

[[145, 179]]

[{"summary": {"tkn_id": [[1, 4]], "idx": [[4, 31]], "text": "hotel is highly recommended"}, "review": {"tkn_id": [[27, 33]], "idx": [[145, 179]], "text": "Book a room on the executive floor"}}]

Wonderful quality hotel. The garden and pool are a great escape from the city below. The room was clean, comfortable and tastefully renovated - very modern yet so comfy. The staff was very helpful and the location of the hotel is perfect for every sight in Montreal.

[[170, 237]]

[{"summary": {"tkn_id": [[6, 15]], "idx": [[33, 84]], "text": "The location is great and the staff is very helpful"}, "review": {"tkn_id": [[33, 45]], "idx": [[170, 237]], "text": "The staff was very helpful and the location of the hotel is perfect"}}, {"summary": {"tkn_id": [[0, 4]], "idx": [[0, 31]], "text": "The hotel is highly recommended"}, "review": {"tkn_id": [[33, 45]], "idx": [[170, 237]], "text": "The staff was very helpful and the location of the hotel is perfect"}}]

Was participating at a business convention in Montreal. We stayed at this hotel. Nice hotel with comfortable beds and nice view of downtown Montreal. Near Place Bonaventure. Closed to Bell centre and all fancy restaurant around.

[[81, 172]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 31]], "text": "The hotel is highly recommended"}, "review": {"tkn_id": [[15, 25]], "idx": [[81, 148]], "text": "Nice hotel with comfortable beds and nice view of downtown Montreal"}}, {"summary": {"tkn_id": [[6, 9]], "idx": [[33, 54]], "text": "The location is great"}, "review": {"tkn_id": [[21, 29]], "idx": [[118, 172]], "text": "nice view of downtown Montreal. Near Place Bonaventure"}}]

Everything about this hotel was fine. It is a typical, better-than-averagely run downtown Hilton property. I went there for a few days on business and ended up liking it a lot.

[[0, 36]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 31]], "text": "The hotel is highly recommended"}, "review": {"tkn_id": [[0, 5]], "idx": [[0, 36]], "text": "Everything about this hotel was fine"}}]

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The staff at the hotel are very helpful. The location of this hotel is simply superb becaus it's in a central location close to downtown sights and also more representative of locals.

Great Location Stayed at the Brunelleschi in late December. The location was terrific, the breakfast hearty, and the rooms large and above average for Italy for the price. Turn two corners and you are in the piazza next to Giotto's campanile. As an american who speaks fluent italian, and a mother of 3, I never go to Italy to sleep in 5 star resort hotels. This hotel could never be compared to the Four Seasons, but, in Florence, it was the perfect place to start and end each day.

[[172, 241]]

[{"summary": {"tkn_id": [[10, 14], [16, 16]], "idx": [[45, 70], [78, 84]], "text": "location of this hotel is ... superb"}, "review": {"tkn_id": [[32, 40]], "idx": [[172, 214]], "text": "Turn two corners and you are in the piazza"}}, {"summary": {"tkn_id": [[20, 24]], "idx": [[97, 124]], "text": "in a central location close"}, "review": {"tkn_id": [[38, 40]], "idx": [[201, 214]], "text": "in the piazza"}}, {"summary": {"tkn_id": [[24, 27]], "idx": [[119, 143]], "text": "close to downtown sights"}, "review": {"tkn_id": [[32, 33], [35, 37], [41, 45]], "idx": [[172, 180], [189, 200], [215, 241]], "text": "Turn two ... and you are ... next to Giotto's campanile"}}]

Lovely hotel We stayed here for my husband's birthday weekend. We're ususally more 3* hotel people so this was a bit of a treat, but it was worth every penny. The hotel is beautiful - such a lovely building and a GREAT location. The staff were unfailingly polite as we checked in and went to the bar. Our room was a good size with an ENORMOUS bathroom, and views of the campanile. Breakfast was excellent.I found the hotel pretty much faultless. And Florence? Just beautiful.

[[211, 227]]

[{"summary": {"tkn_id": [[9, 16]], "idx": [[41, 84]], "text": "The location of this hotel is simply superb"}, "review": {"tkn_id": [[46, 48]], "idx": [[211, 227]], "text": "a GREAT location"}}]

Great location, great staff! This hotel was a real find! We loved the location and the front desk staff was the friendliest in Italy! The breakfast buffet was also excellent! This hotel was in a quiet alley, just steps from the Duomo and the best shopping in Florence! The only negative was the multiple levels on the different floors, making it difficult to get around in the hotel. A minor inconvenience for an otherwise excellent hotel.

[[0, 14], [57, 78]]

[{"summary": {"tkn_id": [[9, 16]], "idx": [[41, 84]], "text": "The location of this hotel is simply superb"}, "review": {"tkn_id": [[0, 1], [13, 16]], "idx": [[0, 14], [57, 78]], "text": "Great location ... We loved the location"}}]

Wonderful stay in Florence Hotel Brunelleschi is a lovely hotel in an excellent location in the heart of Florence. The rooms are brilliant , although the bells of the Duomo wake you up early in the morning! All the staff are very helpful and can make good suggestions for eating out - I had the best sea bass I have ever had from one of their recommendations. I would thoroughly recommend a stay at this delightful hotel.

[[49, 113], [207, 237]]

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great location,if a little noisy lovely hotel,very friendly helpful staffright in the middle of all the actionwe had a suite,which had a separete bedroom(very handy)clean,very good choice on buffet breakfastonly down side was our room was on the front of the hotelwhich is on one of the main streets.so bin men and road sweepers could be heard ealy in the morninggood value more money

[[0, 32], [46, 78]]

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Great experience! My friend and I stayed for 4 nights. We had no complaints whatsoever. The service, staff, cleanliness, comfort etc were all exemplary. Special tip: bring a picnic lunch up to the rooftop terrace and get a breathtaking view of the city. The view of the Duomo there by sunrise is sublime.

[[86, 106], [133, 151], [254, 275], [293, 303]]

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only Brunelleschi is the only one who could have build something better! a portion of our large room

[]

[]

Brunelleschi was Perfect! View from Rooftop Patio

[[0, 24], [26, 49]]

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The hotel is wonderfully located only a few minutes' walk to the Duomo, great destinations and popular sites. To add to this the staff are really helpful.

Great Location Stayed at the Brunelleschi in late December. The location was terrific, the breakfast hearty, and the rooms large and above average for Italy for the price. Turn two corners and you are in the piazza next to Giotto's campanile. As an american who speaks fluent italian, and a mother of 3, I never go to Italy to sleep in 5 star resort hotels. This hotel could never be compared to the Four Seasons, but, in Florence, it was the perfect place to start and end each day.

[[172, 241]]

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Lovely hotel We stayed here for my husband's birthday weekend. We're ususally more 3* hotel people so this was a bit of a treat, but it was worth every penny. The hotel is beautiful - such a lovely building and a GREAT location. The staff were unfailingly polite as we checked in and went to the bar. Our room was a good size with an ENORMOUS bathroom, and views of the campanile. Breakfast was excellent.I found the hotel pretty much faultless. And Florence? Just beautiful.

[[229, 262]]

[{"summary": {"tkn_id": [[25, 29]], "idx": [[125, 153]], "text": "the staff are really helpful"}, "review": {"tkn_id": [[50, 54]], "idx": [[229, 262]], "text": "The staff were unfailingly polite"}}]

Great location, great staff! This hotel was a real find! We loved the location and the front desk staff was the friendliest in Italy! The breakfast buffet was also excellent! This hotel was in a quiet alley, just steps from the Duomo and the best shopping in Florence! The only negative was the multiple levels on the different floors, making it difficult to get around in the hotel. A minor inconvenience for an otherwise excellent hotel.

[[83, 132], [175, 267]]

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Wonderful stay in Florence Hotel Brunelleschi is a lovely hotel in an excellent location in the heart of Florence. The rooms are brilliant , although the bells of the Duomo wake you up early in the morning! All the staff are very helpful and can make good suggestions for eating out - I had the best sea bass I have ever had from one of their recommendations. I would thoroughly recommend a stay at this delightful hotel.

[[58, 88], [141, 205], [207, 237]]

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great location,if a little noisy lovely hotel,very friendly helpful staffright in the middle of all the actionwe had a suite,which had a separete bedroom(very handy)clean,very good choice on buffet breakfastonly down side was our room was on the front of the hotelwhich is on one of the main streets.so bin men and road sweepers could be heard ealy in the morninggood value more money

[[46, 78]]

[{"summary": {"tkn_id": [[25, 29]], "idx": [[125, 153]], "text": "the staff are really helpful"}, "review": {"tkn_id": [[10, 13]], "idx": [[46, 78]], "text": "very friendly helpful staffright"}}]

Great experience! My friend and I stayed for 4 nights. We had no complaints whatsoever. The service, staff, cleanliness, comfort etc were all exemplary. Special tip: bring a picnic lunch up to the rooftop terrace and get a breathtaking view of the city. The view of the Duomo there by sunrise is sublime.

[[86, 106], [133, 151]]

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only Brunelleschi is the only one who could have build something better! a portion of our large room

[]

[]

Brunelleschi was Perfect! View from Rooftop Patio

[[26, 49]]

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The location is great. It's close to the Duomo, and only a couple of streets away from the piazza and is at the heart of the city. With easy walking distance from some of the major attractions. The staff is friendly.

Great Location Stayed at the Brunelleschi in late December. The location was terrific, the breakfast hearty, and the rooms large and above average for Italy for the price. Turn two corners and you are in the piazza next to Giotto's campanile. As an american who speaks fluent italian, and a mother of 3, I never go to Italy to sleep in 5 star resort hotels. This hotel could never be compared to the Four Seasons, but, in Florence, it was the perfect place to start and end each day.

[[60, 85], [172, 241]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 21]], "text": "The location is great"}, "review": {"tkn_id": [[10, 13]], "idx": [[60, 85]], "text": "The location was terrific"}}, {"summary": {"tkn_id": [[5, 6], [13, 29]], "idx": [[23, 27], [52, 129]], "text": "It's ... only a couple of streets away from the piazza and is at the heart of the city"}, "review": {"tkn_id": [[32, 45]], "idx": [[172, 241]], "text": "Turn two corners and you are in the piazza next to Giotto's campanile"}}, {"summary": {"tkn_id": [[31, 41]], "idx": [[131, 193]], "text": "With easy walking distance from some of the major attractions."}, "review": {"tkn_id": [[32, 45]], "idx": [[172, 241]], "text": "Turn two corners and you are in the piazza next to Giotto's campanile"}}]

Lovely hotel We stayed here for my husband's birthday weekend. We're ususally more 3* hotel people so this was a bit of a treat, but it was worth every penny. The hotel is beautiful - such a lovely building and a GREAT location. The staff were unfailingly polite as we checked in and went to the bar. Our room was a good size with an ENORMOUS bathroom, and views of the campanile. Breakfast was excellent.I found the hotel pretty much faultless. And Florence? Just beautiful.

[[211, 227], [229, 262]]

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Great location, great staff! This hotel was a real find! We loved the location and the front desk staff was the friendliest in Italy! The breakfast buffet was also excellent! This hotel was in a quiet alley, just steps from the Duomo and the best shopping in Florence! The only negative was the multiple levels on the different floors, making it difficult to get around in the hotel. A minor inconvenience for an otherwise excellent hotel.

[[0, 14], [83, 132], [208, 267]]

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Wonderful stay in Florence Hotel Brunelleschi is a lovely hotel in an excellent location in the heart of Florence. The rooms are brilliant , although the bells of the Duomo wake you up early in the morning! All the staff are very helpful and can make good suggestions for eating out - I had the best sea bass I have ever had from one of their recommendations. I would thoroughly recommend a stay at this delightful hotel.

[[67, 113], [141, 190], [207, 237]]

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great location,if a little noisy lovely hotel,very friendly helpful staffright in the middle of all the actionwe had a suite,which had a separete bedroom(very handy)clean,very good choice on buffet breakfastonly down side was our room was on the front of the hotelwhich is on one of the main streets.so bin men and road sweepers could be heard ealy in the morninggood value more money

[[0, 32], [46, 78]]

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Great experience! My friend and I stayed for 4 nights. We had no complaints whatsoever. The service, staff, cleanliness, comfort etc were all exemplary. Special tip: bring a picnic lunch up to the rooftop terrace and get a breathtaking view of the city. The view of the Duomo there by sunrise is sublime.

[[101, 106], [133, 151], [223, 252], [254, 303]]

[{"summary": {"tkn_id": [[5, 10]], "idx": [[23, 46]], "text": "It's close to the Duomo"}, "review": {"tkn_id": [[52, 61]], "idx": [[254, 303]], "text": "The view of the Duomo there by sunrise is sublime"}}, {"summary": {"tkn_id": [[23, 29]], "idx": [[102, 129]], "text": "is at the heart of the city"}, "review": {"tkn_id": [[46, 50]], "idx": [[223, 252]], "text": "breathtaking view of the city"}}, {"summary": {"tkn_id": [[42, 45]], "idx": [[194, 215]], "text": "The staff is friendly"}, "review": {"tkn_id": [[21, 21], [27, 29]], "idx": [[101, 106], [133, 151]], "text": "staff ... were all exemplary"}}]

only Brunelleschi is the only one who could have build something better! a portion of our large room

[]

[]

Brunelleschi was Perfect! View from Rooftop Patio

[[26, 49]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 22]], "text": "The location is great."}, "review": {"tkn_id": [[4, 7]], "idx": [[26, 49]], "text": "View from Rooftop Patio"}}]

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The staff at the hotel are very helpful. The location of this hotel is simply superb becaus it's in a central location close to downtown sights and also more representative of locals.

The Orto de' Medici Hotel, Florence This medium-priced Hotel offers a very good price to service ratio. The rooms are very clean and being an old but refurbished building, it has high and well appointed rooms.The hotel offers - as a garni hotel - an excellent breakfast (self-service from two tables). Being not on a thoroughfare, it is quiet at night. Its situation in relation to the main attraction, the Piazza del Duomo, is a seven to ten minute's walk. There are plenty of restaurants in the vicinity, especially just opposite is the restaurant Il Cardellino. At the reception English and French is spoken. The service personnel is very friendly and is supervised by the proprietor himself.The Hopp on / Hopp-off Bus can be taken from the Piazza San Marco, approximately 200 meters from the hotel Orto de' Medici, where also other regular bus lines part for the hinterland.

[[353, 456], [458, 505]]

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A room with a view What a great place! Just returned from 4 nights here and delighted with the choice. Central location - only a few minutes walk from the Accademia, but tucked away in a side street so as quiet as it can be in Florence (or any major city for that matter!). Ask for room 45, on the 4th floor (don't panic there is a lift), if you want a room with a balcony and a view over the roof tops to the Duomo and Campanile. Continental breakfast was light but adequate, but hotel too small to serve dinner - not a problem with so many good restaurants to choose from! Go and enjoy!

[[103, 164]]

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Short walk from the Madding crowds of Firenze The website was accurate in its promises. The service to arrange for private pick-up from the train station to the airport was excellent as was the arranging for museum tickets. Contact to confirm reservations was propmpt. The rooms are simple, but clean and we slept well for five restful nights. The common room is very comfortable, as is the breakfast area. The patio serves dynomite gin tonics for happy hour. The hotel is a pleasant walk from the main downtown sights in a less touristy and more local scene. Would definitely stay there again.

[[460, 558]]

[{"summary": {"tkn_id": [[18, 33]], "idx": [[92, 182]], "text": "it's in a central location close to downtown sights and also more representative of locals"}, "review": {"tkn_id": [[88, 106]], "idx": [[460, 558]], "text": "The hotel is a pleasant walk from the main downtown sights in a less touristy and more local scene"}}]

Good 3 star hotel in Florence Good 3-star hotel in central Florence, very close to the Accademia and to the Duomo. Lots of restaurants nearby. Room is fairly spacious but basic in decor and clean. Bedroom windows are double-paned, so that noise is not a problem. Bathroom could use a little updating but would speculate that it has been updated within last 10 years. Good American style stand-up shower. The breakfast, which is included in the price of the room, is well above average and in a lovely room which also has a very nice terrace. Friendly front desk.

[[42, 58]]

[{"summary": {"tkn_id": [[18, 23]], "idx": [[92, 118]], "text": "it's in a central location"}, "review": {"tkn_id": [[8, 10]], "idx": [[42, 58]], "text": "hotel in central"}}]

Extremely friendly/helpful staff here! The Orto De Medici was a wonderful hotel, perfectly located in Florence. The continental breakfast was grand and offered world travelers a diverse selection of foods and drinks.The hotel is superbly clean and beautifully decorated. The front desk staff was the best I've ever encountered. They were compassionate with our lost luggage situation and gladly booked us reservations for the Uffizi gallery.Although the walls are a bit thin in the room and it seemed a bit noisy at night.I would stay at this hotel a thousand times over.Thanks for a fabulous stay.

[[0, 37], [81, 110]]

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Wonderful We had a wonderful week's stay at this charming hotel. The service was first class, the room and bathroom were spacious and immaculately clean.The best part, however was the sun-lit , beautifully appointed breakfast room with, again, perfect service.We would definitely go back when we return to Florence.

[]

[]

Absolutely Lovely! A view from the Bell Tower looking at the Duomo

[[19, 66]]

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My favorite Italian experience In front of the Hotel Orto De Medici

[[31, 67]]

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The hotel is wonderfully located only a few minutes' walk to the Duomo, great destinations and popular sites. To add to this the staff are really helpful.

The Orto de' Medici Hotel, Florence This medium-priced Hotel offers a very good price to service ratio. The rooms are very clean and being an old but refurbished building, it has high and well appointed rooms.The hotel offers - as a garni hotel - an excellent breakfast (self-service from two tables). Being not on a thoroughfare, it is quiet at night. Its situation in relation to the main attraction, the Piazza del Duomo, is a seven to ten minute's walk. There are plenty of restaurants in the vicinity, especially just opposite is the restaurant Il Cardellino. At the reception English and French is spoken. The service personnel is very friendly and is supervised by the proprietor himself.The Hopp on / Hopp-off Bus can be taken from the Piazza San Marco, approximately 200 meters from the hotel Orto de' Medici, where also other regular bus lines part for the hinterland.

[[209, 218], [353, 456]]

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A room with a view What a great place! Just returned from 4 nights here and delighted with the choice. Central location - only a few minutes walk from the Accademia, but tucked away in a side street so as quiet as it can be in Florence (or any major city for that matter!). Ask for room 45, on the 4th floor (don't panic there is a lift), if you want a room with a balcony and a view over the roof tops to the Duomo and Campanile. Continental breakfast was light but adequate, but hotel too small to serve dinner - not a problem with so many good restaurants to choose from! Go and enjoy!

[[103, 164]]

[{"summary": {"tkn_id": [[3, 11], [15, 16]], "idx": [[13, 60], [72, 90]], "text": "wonderfully located only a few minutes' walk to ... great destinations"}, "review": {"tkn_id": [[22, 32]], "idx": [[103, 164]], "text": "Central location - only a few minutes walk from the Accademia"}}]

Short walk from the Madding crowds of Firenze The website was accurate in its promises. The service to arrange for private pick-up from the train station to the airport was excellent as was the arranging for museum tickets. Contact to confirm reservations was propmpt. The rooms are simple, but clean and we slept well for five restful nights. The common room is very comfortable, as is the breakfast area. The patio serves dynomite gin tonics for happy hour. The hotel is a pleasant walk from the main downtown sights in a less touristy and more local scene. Would definitely stay there again.

[[92, 110], [123, 130], [169, 222], [464, 493], [512, 518]]

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Good 3 star hotel in Florence Good 3-star hotel in central Florence, very close to the Accademia and to the Duomo. Lots of restaurants nearby. Room is fairly spacious but basic in decor and clean. Bedroom windows are double-paned, so that noise is not a problem. Bathroom could use a little updating but would speculate that it has been updated within last 10 years. Good American style stand-up shower. The breakfast, which is included in the price of the room, is well above average and in a lovely room which also has a very nice terrace. Friendly front desk.

[[69, 141]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 32]], "text": "The hotel is wonderfully located"}, "review": {"tkn_id": [[13, 26]], "idx": [[69, 141]], "text": "very close to the Accademia and to the Duomo. Lots of restaurants nearby"}}]

Extremely friendly/helpful staff here! The Orto De Medici was a wonderful hotel, perfectly located in Florence. The continental breakfast was grand and offered world travelers a diverse selection of foods and drinks.The hotel is superbly clean and beautifully decorated. The front desk staff was the best I've ever encountered. They were compassionate with our lost luggage situation and gladly booked us reservations for the Uffizi gallery.Although the walls are a bit thin in the room and it seemed a bit noisy at night.I would stay at this hotel a thousand times over.Thanks for a fabulous stay.

[[0, 32], [81, 110], [271, 326]]

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Wonderful We had a wonderful week's stay at this charming hotel. The service was first class, the room and bathroom were spacious and immaculately clean.The best part, however was the sun-lit , beautifully appointed breakfast room with, again, perfect service.We would definitely go back when we return to Florence.

[]

[]

Absolutely Lovely! A view from the Bell Tower looking at the Duomo

[[0, 17], [46, 66]]

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My favorite Italian experience In front of the Hotel Orto De Medici

[[31, 67]]

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The location is great. It's close to the Duomo, and only a couple of streets away from the piazza and is at the heart of the city. With easy walking distance from some of the major attractions. The staff is friendly.

The Orto de' Medici Hotel, Florence This medium-priced Hotel offers a very good price to service ratio. The rooms are very clean and being an old but refurbished building, it has high and well appointed rooms.The hotel offers - as a garni hotel - an excellent breakfast (self-service from two tables). Being not on a thoroughfare, it is quiet at night. Its situation in relation to the main attraction, the Piazza del Duomo, is a seven to ten minute's walk. There are plenty of restaurants in the vicinity, especially just opposite is the restaurant Il Cardellino. At the reception English and French is spoken. The service personnel is very friendly and is supervised by the proprietor himself.The Hopp on / Hopp-off Bus can be taken from the Piazza San Marco, approximately 200 meters from the hotel Orto de' Medici, where also other regular bus lines part for the hinterland.

[[353, 456], [612, 650]]

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A room with a view What a great place! Just returned from 4 nights here and delighted with the choice. Central location - only a few minutes walk from the Accademia, but tucked away in a side street so as quiet as it can be in Florence (or any major city for that matter!). Ask for room 45, on the 4th floor (don't panic there is a lift), if you want a room with a balcony and a view over the roof tops to the Duomo and Campanile. Continental breakfast was light but adequate, but hotel too small to serve dinner - not a problem with so many good restaurants to choose from! Go and enjoy!

[[103, 165], [373, 429]]

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Short walk from the Madding crowds of Firenze The website was accurate in its promises. The service to arrange for private pick-up from the train station to the airport was excellent as was the arranging for museum tickets. Contact to confirm reservations was propmpt. The rooms are simple, but clean and we slept well for five restful nights. The common room is very comfortable, as is the breakfast area. The patio serves dynomite gin tonics for happy hour. The hotel is a pleasant walk from the main downtown sights in a less touristy and more local scene. Would definitely stay there again.

[[460, 518]]

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Good 3 star hotel in Florence Good 3-star hotel in central Florence, very close to the Accademia and to the Duomo. Lots of restaurants nearby. Room is fairly spacious but basic in decor and clean. Bedroom windows are double-paned, so that noise is not a problem. Bathroom could use a little updating but would speculate that it has been updated within last 10 years. Good American style stand-up shower. The breakfast, which is included in the price of the room, is well above average and in a lovely room which also has a very nice terrace. Friendly front desk.

[[48, 113], [542, 561]]

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Extremely friendly/helpful staff here! The Orto De Medici was a wonderful hotel, perfectly located in Florence. The continental breakfast was grand and offered world travelers a diverse selection of foods and drinks.The hotel is superbly clean and beautifully decorated. The front desk staff was the best I've ever encountered. They were compassionate with our lost luggage situation and gladly booked us reservations for the Uffizi gallery.Although the walls are a bit thin in the room and it seemed a bit noisy at night.I would stay at this hotel a thousand times over.Thanks for a fabulous stay.

[[0, 32], [81, 110]]

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Wonderful We had a wonderful week's stay at this charming hotel. The service was first class, the room and bathroom were spacious and immaculately clean.The best part, however was the sun-lit , beautifully appointed breakfast room with, again, perfect service.We would definitely go back when we return to Florence.

[[65, 92]]

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Absolutely Lovely! A view from the Bell Tower looking at the Duomo

[[19, 66]]

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My favorite Italian experience In front of the Hotel Orto De Medici

[[31, 67]]

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Some of the staff at the hotel were helpful. If you want to go a little further afield there is a train station close-by.

My wife and I were in November 2006 for one night only and paid with reward points. Wish have stayed longer. Nice and superclean clean modern hotel, superb breakfast with plenty of variety and fresh capuccino made in front of you, and very helpful and polite staff both in reception and breakfast room that makes your stay even more enjoyable. Even thought not in centre of Rome, close enough by public transportation very easy and accesible: bus line 85 runs often one block from hotel, takes you to Colesseum and near Trevi? Metro linea B, about 5 blocks from hotel takes you to centre or Ananigna to take bus to Ciampino, and train to Fiumicino airport 2-3 blocks from hotel: only 5 euros takes you in a bit without stops. Only problem with Metro line B is that stopped working after 9:00PM. Hope it changes soon, but still OK. Would definitely reccomend hotel to anybody and cannot wait to go back now in June for 2 nights.

[[235, 247], [259, 301], [629, 634], [656, 677]]

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We (a family of 9 including a toddler & an adolescent) went there last October. Having stayed at a new Holiday Inn Express in Milan last year, we were hoping to repeat the same 3-star experience. The receptionists were accomodating/business-like. We rented a van & had to pay 12 parking/night. However, everybody was disappointed with the small room (triple BR), old stained pillows & sheets, cleanliness & service. The only time that we opened our window was on the last day of our stay (it rained) & was shocked to find out that the window sill was full of black molds. My son had his first asthma attack when we went home. I've just read another review from a previous guest abt. 2 months ago stating the same problem with the molds/mildew. Obviously, the hotel didn't do anything about it.

[[531, 570], [755, 792]]

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We stayed at the Holiday Inn Express Rome - San Giovanni for 3 nights during our 8 day trip in Italy. On our last morning, we were told to leave our baggage at the lobby while breakfast and we did. When we returned, we sadly found out that one of our baggage, the one containing most of our gifts, was missing. Since we wouldn't be able to go back and get new ones, it was really devastating for us. The staff members were not even slighly interested in the situation. We asked for police assistance but they didn't even bother to call; saying the police could do nothing about it. Nobody asked about what happened or anything; as if nothing had happened. The apathy, the staff members showed, made us regretfully think that some of them may have something to do with the robbery.

[[400, 467], [656, 779]]

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We stayed at Holiday Inn Express Rome San Giovanni simply going by what others had to say about the place in Tripadvisor. I am glad I did that. I got a good price on the hiexpress website by booking in advance. Though the hotel is not right in the heart of the city, it is a very convenient to get there by bus. We also used the sub way station but that was a longer walk. The rooms are very clean and modern. The front desk staff are helpful . Breakfast was good with a lot of choice. Would definitely stay there again.

[[312, 371], [410, 442]]

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I stayed at the hotel from January 26 to January 31 and the service over all is really great, but there is nothing or none that matches service, attention, dedication and compromise with the client than SIMONE DI PORTO and ALESSANDRA COPPOCA, both of them really are committed and love what they do, always aware of what you need and willing to help you. ANd these review is coming from a long term priority club member with Platinum Status, besides the deco of the hotel and overall was good. Hope to go back to the same hotel

[[98, 197]]

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We Were only in rome for 2 days and 2 nights and found Express a good place for a short stay. At first we thought the area looked a bit Dodgey But compared to Rome centre it is not too bad. There is a nice Restaurant (Sacco) just around the corner which, although a little pricey, is very pleasant. It is very close to the Station, Just a 10 minute walk and another 10 to Termini Station. Also There is free parking just outside reception

[[299, 330], [332, 387]]

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This is a good hotel, it is very decent , nice rooms(though I'm not sure if it has air conditioning), it is very close to the Metro, which was our main transportation throughout our trip. it also has a bus station a minute away that is also very usefull. Money well spent!

[[102, 131]]

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Very clean rooms, super friendly and helpful staff. We checked in early in the morning and were accommodated without charge. The breakfast was perfect. Make sure you get a few free cappuccino's from the Barista. The Nescafe machine is fine but the cappuccino's from the barrista (Coffee Bar) are better.

[[18, 50], [152, 210]]

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