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The staff have been okay at this hotel and sometimes were great and helpful but at times they wouldn't treat guests incredibly well. The hotel is also located near to CN Tower.

The Residence Inn was great. Very central to lots of things but the people working there were what made the stay so enjoybale. Leyla at the front desk was so helpful in guiding us as to what to do and never without a big smile on her face. Franco at the valet was so friendly and helpful and since he was our very frist imprerssion of the Residence Inn it certainly was a good one. The breakfast was great but again the staff was wonderful. Kemika (sp) was so helpful and warm and it certainly made for an enjoyable breakfast time with our family. The rooms were clean and modern. The parking charge was the only downfall at $35 a day. It would be better to include it in the room price.

[[127, 165], [240, 287], [410, 476]]

[{"summary": {"tkn_id": [[0, 13]], "idx": [[0, 75]], "text": "The staff have been okay at this hotel and sometimes were great and helpful"}, "review": {"tkn_id": [[25, 32], [51, 59], [84, 98]], "idx": [[127, 165], [240, 287], [410, 476]], "text": "Leyla at the front desk was so helpful ... Franco at the valet was so friendly and helpful ... again the staff was wonderful. Kemika (sp) was so helpful and warm"}}]

I was treated very horribly by the staff at this hotel, I would not recommend it to anyone no matter who you are. Maybe its because they are new they don't know how to treat guests but I can tell you this much they ruined my entire stay and never bothered to do anything about it,until I took action. I am disappointed that a Marriott would act like this, but atleast now you know that they are not capable of effectively dealing with problem resolution during your stay.

[[0, 54]]

[{"summary": {"tkn_id": [[0, 23]], "idx": [[0, 131]], "text": "The staff have been okay at this hotel and sometimes were great and helpful but at times they wouldn't treat guests incredibly well"}, "review": {"tkn_id": [[0, 10]], "idx": [[0, 54]], "text": "I was treated very horribly by the staff at this hotel"}}]

I have stayed at this hotel numerous times since it opened. I love the location, and the kitchenette in the rooms makes any hotel stay so much more comfortable. Of course, one can never complain about complementary breakfast! The staff has always been super friendly and helpful, from the maintenance and housekeeping staff, to the front desk and valet. Every time I go to Toronto I look forward to staying there!

[[226, 239], [247, 251], [271, 278]]

[{"summary": {"tkn_id": [[0, 3], [13, 13]], "idx": [[0, 19], [68, 75]], "text": "The staff have been ... helpful"}, "review": {"tkn_id": [[43, 45], [47, 47], [51, 51]], "idx": [[226, 239], [247, 251], [271, 278]], "text": "The staff has ... been ... helpful"}}]

We stayed in the residence inn over a weekend. After a Long drive from chicago we were assigned a room on a high floor as requested with a lovely view of the cn tower! The hotel is in the perfect spot for exploring the surrounding area and has lots of pubs and restaurants in close vicinity also! Book it, you won't be dissapointed :)

[[137, 166]]

[{"summary": {"tkn_id": [[25, 33]], "idx": [[133, 175]], "text": "The hotel is also located near to CN Tower"}, "review": {"tkn_id": [[28, 34]], "idx": [[137, 166]], "text": "a lovely view of the cn tower"}}]

Excellent location. 5 Minutes walking distance to both the Rogers Centre and CN Tower. Also walking distance to all the nightclubs in the entertainment district. Rooms are brand new and kept spotlessly clean. This property is also reasonably priced with the AAA discount. I can't think of a single negative thing to say about this property.

[[20, 49], [77, 85]]

[{"summary": {"tkn_id": [[25, 33]], "idx": [[133, 175]], "text": "The hotel is also located near to CN Tower"}, "review": {"tkn_id": [[3, 7], [13, 14]], "idx": [[20, 49], [77, 85]], "text": "5 Minutes walking distance to ... CN Tower"}}]

A thank you party for the clients on our first night, staff very polite and room very clean. Close to the CN tower and King street, well located. The fact that you have a complete kitchen and a very nice breakfast included also are some of the reasons to go back to this hotel.

[[54, 71], [93, 114]]

[{"summary": {"tkn_id": [[0, 11]], "idx": [[0, 63]], "text": "The staff have been okay at this hotel and sometimes were great"}, "review": {"tkn_id": [[12, 14]], "idx": [[54, 71]], "text": "staff very polite"}}, {"summary": {"tkn_id": [[25, 33]], "idx": [[133, 175]], "text": "The hotel is also located near to CN Tower"}, "review": {"tkn_id": [[20, 24]], "idx": [[93, 114]], "text": "Close to the CN tower"}}]

Stayed for 3 nights in August. Excellent location next to the CN Tower. Lovely room with full kitchen - handy with young children - excellent deli round the corner which made preparing meals easier etc. - less stressful than taking youngsters to restaurants. Absolutely superb breakfast each morning. Courteous staff throughout.

[[301, 327]]

[{"summary": {"tkn_id": [[0, 11]], "idx": [[0, 63]], "text": "The staff have been okay at this hotel and sometimes were great"}, "review": {"tkn_id": [[53, 55]], "idx": [[301, 327]], "text": "Courteous staff throughout"}}]

I have been staying in Residence Inn for the ast 5 months and its by far the best extended stay hotel I have ever visited. Excelent location,Food and Guest Services

[]

[]

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While some staff are always so helpful at this hotel, others were not great at fixing any issues that arose. The location is great for visiting the CN Tower, too.

The Residence Inn was great. Very central to lots of things but the people working there were what made the stay so enjoybale. Leyla at the front desk was so helpful in guiding us as to what to do and never without a big smile on her face. Franco at the valet was so friendly and helpful and since he was our very frist imprerssion of the Residence Inn it certainly was a good one. The breakfast was great but again the staff was wonderful. Kemika (sp) was so helpful and warm and it certainly made for an enjoyable breakfast time with our family. The rooms were clean and modern. The parking charge was the only downfall at $35 a day. It would be better to include it in the room price.

[[127, 165], [240, 266], [280, 287], [441, 467]]

[{"summary": {"tkn_id": [[1, 9]], "idx": [[6, 52]], "text": "some staff are always so helpful at this hotel"}, "review": {"tkn_id": [[25, 32], [51, 56], [59, 59], [90, 96]], "idx": [[127, 165], [240, 266], [280, 287], [441, 467]], "text": "Leyla at the front desk was so helpful ... Franco at the valet was so ... helpful ... Kemika (sp) was so helpful"}}]

I was treated very horribly by the staff at this hotel, I would not recommend it to anyone no matter who you are. Maybe its because they are new they don't know how to treat guests but I can tell you this much they ruined my entire stay and never bothered to do anything about it,until I took action. I am disappointed that a Marriott would act like this, but atleast now you know that they are not capable of effectively dealing with problem resolution during your stay.

[[0, 54]]

[{"summary": {"tkn_id": [[0, 9], [11, 20]], "idx": [[0, 52], [54, 107]], "text": "While some staff are always so helpful at this hotel ... others were not great at fixing any issues that arose"}, "review": {"tkn_id": [[0, 10]], "idx": [[0, 54]], "text": "I was treated very horribly by the staff at this hotel"}}]

I have stayed at this hotel numerous times since it opened. I love the location, and the kitchenette in the rooms makes any hotel stay so much more comfortable. Of course, one can never complain about complementary breakfast! The staff has always been super friendly and helpful, from the maintenance and housekeeping staff, to the front desk and valet. Every time I go to Toronto I look forward to staying there!

[[60, 79], [226, 279]]

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We stayed in the residence inn over a weekend. After a Long drive from chicago we were assigned a room on a high floor as requested with a lovely view of the cn tower! The hotel is in the perfect spot for exploring the surrounding area and has lots of pubs and restaurants in close vicinity also! Book it, you won't be dissapointed :)

[[172, 200]]

[{"summary": {"tkn_id": [[23, 25]], "idx": [[113, 130]], "text": "location is great"}, "review": {"tkn_id": [[37, 42]], "idx": [[172, 200]], "text": "hotel is in the perfect spot"}}]

Excellent location. 5 Minutes walking distance to both the Rogers Centre and CN Tower. Also walking distance to all the nightclubs in the entertainment district. Rooms are brand new and kept spotlessly clean. This property is also reasonably priced with the AAA discount. I can't think of a single negative thing to say about this property.

[[20, 49], [77, 85]]

[{"summary": {"tkn_id": [[22, 30]], "idx": [[109, 156]], "text": "The location is great for visiting the CN Tower"}, "review": {"tkn_id": [[3, 7], [13, 14]], "idx": [[20, 49], [77, 85]], "text": "5 Minutes walking distance to ... CN Tower"}}]

A thank you party for the clients on our first night, staff very polite and room very clean. Close to the CN tower and King street, well located. The fact that you have a complete kitchen and a very nice breakfast included also are some of the reasons to go back to this hotel.

[[54, 71], [93, 114]]

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Stayed for 3 nights in August. Excellent location next to the CN Tower. Lovely room with full kitchen - handy with young children - excellent deli round the corner which made preparing meals easier etc. - less stressful than taking youngsters to restaurants. Absolutely superb breakfast each morning. Courteous staff throughout.

[[31, 70]]

[{"summary": {"tkn_id": [[22, 33]], "idx": [[109, 162]], "text": "The location is great for visiting the CN Tower, too."}, "review": {"tkn_id": [[7, 13]], "idx": [[31, 70]], "text": "Excellent location next to the CN Tower"}}]

I have been staying in Residence Inn for the ast 5 months and its by far the best extended stay hotel I have ever visited. Excelent location,Food and Guest Services

[[123, 140]]

[{"summary": {"tkn_id": [[22, 25]], "idx": [[109, 130]], "text": "The location is great"}, "review": {"tkn_id": [[26, 27]], "idx": [[123, 140]], "text": "Excelent location"}}]

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Location was within walking distance to the CN Tower, the rooms are clean. Some of the staff were so courteous and helpful and super friendly, while others were very unhelpful towards their guests.

The Residence Inn was great. Very central to lots of things but the people working there were what made the stay so enjoybale. Leyla at the front desk was so helpful in guiding us as to what to do and never without a big smile on her face. Franco at the valet was so friendly and helpful and since he was our very frist imprerssion of the Residence Inn it certainly was a good one. The breakfast was great but again the staff was wonderful. Kemika (sp) was so helpful and warm and it certainly made for an enjoyable breakfast time with our family. The rooms were clean and modern. The parking charge was the only downfall at $35 a day. It would be better to include it in the room price.

[[416, 476], [548, 568]]

[{"summary": {"tkn_id": [[10, 13]], "idx": [[54, 73]], "text": "the rooms are clean"}, "review": {"tkn_id": [[112, 115]], "idx": [[548, 568]], "text": "The rooms were clean"}}, {"summary": {"tkn_id": [[15, 35]], "idx": [[75, 196]], "text": "Some of the staff were so courteous and helpful and super friendly, while others were very unhelpful towards their guests"}, "review": {"tkn_id": [[85, 98]], "idx": [[416, 476]], "text": "the staff was wonderful. Kemika (sp) was so helpful and warm"}}]

I was treated very horribly by the staff at this hotel, I would not recommend it to anyone no matter who you are. Maybe its because they are new they don't know how to treat guests but I can tell you this much they ruined my entire stay and never bothered to do anything about it,until I took action. I am disappointed that a Marriott would act like this, but atleast now you know that they are not capable of effectively dealing with problem resolution during your stay.

[[0, 54]]

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I have stayed at this hotel numerous times since it opened. I love the location, and the kitchenette in the rooms makes any hotel stay so much more comfortable. Of course, one can never complain about complementary breakfast! The staff has always been super friendly and helpful, from the maintenance and housekeeping staff, to the front desk and valet. Every time I go to Toronto I look forward to staying there!

[[226, 352]]

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We stayed in the residence inn over a weekend. After a Long drive from chicago we were assigned a room on a high floor as requested with a lovely view of the cn tower! The hotel is in the perfect spot for exploring the surrounding area and has lots of pubs and restaurants in close vicinity also! Book it, you won't be dissapointed :)

[]

[]

Excellent location. 5 Minutes walking distance to both the Rogers Centre and CN Tower. Also walking distance to all the nightclubs in the entertainment district. Rooms are brand new and kept spotlessly clean. This property is also reasonably priced with the AAA discount. I can't think of a single negative thing to say about this property.

[[0, 49], [77, 85], [162, 171], [186, 207]]

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A thank you party for the clients on our first night, staff very polite and room very clean. Close to the CN tower and King street, well located. The fact that you have a complete kitchen and a very nice breakfast included also are some of the reasons to go back to this hotel.

[[54, 71], [76, 91], [93, 114]]

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Stayed for 3 nights in August. Excellent location next to the CN Tower. Lovely room with full kitchen - handy with young children - excellent deli round the corner which made preparing meals easier etc. - less stressful than taking youngsters to restaurants. Absolutely superb breakfast each morning. Courteous staff throughout.

[[31, 70], [301, 327]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 52]], "text": "Location was within walking distance to the CN Tower"}, "review": {"tkn_id": [[7, 13]], "idx": [[31, 70]], "text": "Excellent location next to the CN Tower"}}, {"summary": {"tkn_id": [[15, 21]], "idx": [[75, 110]], "text": "Some of the staff were so courteous"}, "review": {"tkn_id": [[53, 55]], "idx": [[301, 327]], "text": "Courteous staff throughout"}}]

I have been staying in Residence Inn for the ast 5 months and its by far the best extended stay hotel I have ever visited. Excelent location,Food and Guest Services

[]

[]

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The staff have been okay at this hotel and sometimes were great and helpful but at times they wouldn't treat guests incredibly well. The hotel is also located near to CN Tower.

1. The Strathcona is right in the heart of Toronto. Everything was at hand 2. I am used to the European Hotel of "getting the arm in" for a safe deposit box. Therefore it was a great enhancement that the safe deposit box was pro bono 3. The staff and the concierge was more than helpful. Well done & thank you 4. The rooms were lovely & clean & well maintained over our four night stay 5. The rooms were bijou, however we were comfortable because my wife & I are slim. If you are a disgusting big rotund(s); either lose weight or get another hotel 6. I would definitely stay here again

[[237, 246], [265, 268], [279, 286]]

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The hotel was not cheap - almost 200 Canadian dollars (including tax and a buffet breakfast) per night for a standard room. We were shocked by the so-called "standard" room. It was tiny: to do some ironing on the ironing board, or to have access to the electric power points, one literally had to move the furniture around. Cupboard space was inadequate. The shower was lukewarm. The only redeeming featrure was the location: not in an attractive part of Toronto, but at least within walking distance of the CN Tower and the main railway station. I thought it was exceptionally bad value for money, and would not recommend it.

[[477, 516]]

[{"summary": {"tkn_id": [[25, 34]], "idx": [[133, 176]], "text": "The hotel is also located near to CN Tower."}, "review": {"tkn_id": [[99, 105]], "idx": [[477, 516]], "text": "within walking distance of the CN Tower"}}]

The location of this hotel is its best attribute. I was in Toronto for an Argos football game August 12 and stayed at the Strathcona (for the second time). I paid $83USD for a Friday night. This is cheap by downtown T.O. standards. The room was small and clean with no view at all, but I did not care because I was noe in town for the view or the size of the room. Parking is two blocks down Wellington St. and cost $15CDN for a night - again not bad by T.O. standards. Overall a perefectly serviceable hotel if you are looking for a clean room in a great location.

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[]

This place is located right center to all the places we wanted to see. My friend and I went to see a concert and when I called to book they were the only hotel I found who did not talk down to you about not owning a credit card. They are in walkin distance from the train station, the cn tower, hockey hall of fame and the AC and the rogers center. It was amazing and being that we were first timers in a hotel they didn't make ya feel like any question was too stupid. I am going back to toronto and I am staying there again!

[[172, 227], [411, 468]]

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Pros: Good location Affordable Cons: Hotel staff (see below) While our stay started out well, it turned into a disaster by the end. We were situated across from about 2-4 rooms of American college students who were in Toronto to drink heavily, smoke and make as much noise as they possible could. Despite numerous calls to the front desk to remedy the problem, they did absolutely nothing to help. We had two sleepless nights & this put a major damper on what was otherwise a fantastic trip. My advice: Pay the extra money & stay somewhere else!

[[297, 396]]

[{"summary": {"tkn_id": [[0, 7], [14, 23]], "idx": [[0, 38], [76, 131]], "text": "The staff have been okay at this hotel ... but at times they wouldn't treat guests incredibly well"}, "review": {"tkn_id": [[62, 79]], "idx": [[297, 396]], "text": "Despite numerous calls to the front desk to remedy the problem, they did absolutely nothing to help"}}]

My husband and me came for the Monster truck show at Rogers Center on Jan. It was super fun. What the hotel lacks in amenities and services they make up for it by being centralized. Near to the night-club scene, sports arenas; Rogers Center/Air Canada Center. Restaurants, theater, shopping, and best of all, being cheap cheap cheap. Did I mention cheap? The weekend was fun and exciting. Thanks Gravedigger for tarin' the place up!

[[93, 180]]

[{"summary": {"tkn_id": [[15, 23]], "idx": [[80, 131]], "text": "at times they wouldn't treat guests incredibly well"}, "review": {"tkn_id": [[20, 35]], "idx": [[93, 180]], "text": "What the hotel lacks in amenities and services they make up for it by being centralized"}}]

My wife and I stayed at the Strathcona while attending the Toronto Film Festival this past weekend. If there are only two in your party, this is a very cozy hotel. Our room was very comfortable and the location was great. You are one block away from the train terminal and the Airport Express shuttle picks you up right across the street. I would definitely stay there again.

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I booked a Deluxe Room which to be honest was worse than Basic Rooms i have stayed in, in other Hotels. Buffet Breakfast was expensive and we ate at other places. Pub was fine though if you like watching Sport. Ideal location though for Attractions.

[]

[]

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While some staff are always so helpful at this hotel, others were not great at fixing any issues that arose. The location is great for visiting the CN Tower, too.

1. The Strathcona is right in the heart of Toronto. Everything was at hand 2. I am used to the European Hotel of "getting the arm in" for a safe deposit box. Therefore it was a great enhancement that the safe deposit box was pro bono 3. The staff and the concierge was more than helpful. Well done & thank you 4. The rooms were lovely & clean & well maintained over our four night stay 5. The rooms were bijou, however we were comfortable because my wife & I are slim. If you are a disgusting big rotund(s); either lose weight or get another hotel 6. I would definitely stay here again

[[237, 286]]

[{"summary": {"tkn_id": [[0, 20]], "idx": [[0, 107]], "text": "While some staff are always so helpful at this hotel, others were not great at fixing any issues that arose"}, "review": {"tkn_id": [[54, 62]], "idx": [[237, 286]], "text": "The staff and the concierge was more than helpful"}}]

The hotel was not cheap - almost 200 Canadian dollars (including tax and a buffet breakfast) per night for a standard room. We were shocked by the so-called "standard" room. It was tiny: to do some ironing on the ironing board, or to have access to the electric power points, one literally had to move the furniture around. Cupboard space was inadequate. The shower was lukewarm. The only redeeming featrure was the location: not in an attractive part of Toronto, but at least within walking distance of the CN Tower and the main railway station. I thought it was exceptionally bad value for money, and would not recommend it.

[[412, 424], [477, 516]]

[{"summary": {"tkn_id": [[22, 30]], "idx": [[109, 156]], "text": "The location is great for visiting the CN Tower"}, "review": {"tkn_id": [[85, 86], [99, 105]], "idx": [[412, 424], [477, 516]], "text": "the location ... within walking distance of the CN Tower"}}]

The location of this hotel is its best attribute. I was in Toronto for an Argos football game August 12 and stayed at the Strathcona (for the second time). I paid $83USD for a Friday night. This is cheap by downtown T.O. standards. The room was small and clean with no view at all, but I did not care because I was noe in town for the view or the size of the room. Parking is two blocks down Wellington St. and cost $15CDN for a night - again not bad by T.O. standards. Overall a perefectly serviceable hotel if you are looking for a clean room in a great location.

[[0, 48]]

[{"summary": {"tkn_id": [[22, 25]], "idx": [[109, 130]], "text": "The location is great"}, "review": {"tkn_id": [[0, 8]], "idx": [[0, 48]], "text": "The location of this hotel is its best attribute"}}]

This place is located right center to all the places we wanted to see. My friend and I went to see a concert and when I called to book they were the only hotel I found who did not talk down to you about not owning a credit card. They are in walkin distance from the train station, the cn tower, hockey hall of fame and the AC and the rogers center. It was amazing and being that we were first timers in a hotel they didn't make ya feel like any question was too stupid. I am going back to toronto and I am staying there again!

[[368, 468]]

[{"summary": {"tkn_id": [[2, 3], [6, 9]], "idx": [[11, 20], [31, 52]], "text": "staff are ... helpful at this hotel"}, "review": {"tkn_id": [[81, 101]], "idx": [[368, 468]], "text": "being that we were first timers in a hotel they didn't make ya feel like any question was too stupid"}}]

Pros: Good location Affordable Cons: Hotel staff (see below) While our stay started out well, it turned into a disaster by the end. We were situated across from about 2-4 rooms of American college students who were in Toronto to drink heavily, smoke and make as much noise as they possible could. Despite numerous calls to the front desk to remedy the problem, they did absolutely nothing to help. We had two sleepless nights & this put a major damper on what was otherwise a fantastic trip. My advice: Pay the extra money & stay somewhere else!

[[6, 19], [297, 396]]

[{"summary": {"tkn_id": [[2, 2], [12, 20]], "idx": [[11, 16], [61, 107]], "text": "staff ... were not great at fixing any issues that arose"}, "review": {"tkn_id": [[62, 79]], "idx": [[297, 396]], "text": "Despite numerous calls to the front desk to remedy the problem, they did absolutely nothing to help"}}, {"summary": {"tkn_id": [[22, 25]], "idx": [[109, 130]], "text": "The location is great"}, "review": {"tkn_id": [[2, 3]], "idx": [[6, 19]], "text": "Good location"}}]

My husband and me came for the Monster truck show at Rogers Center on Jan. It was super fun. What the hotel lacks in amenities and services they make up for it by being centralized. Near to the night-club scene, sports arenas; Rogers Center/Air Canada Center. Restaurants, theater, shopping, and best of all, being cheap cheap cheap. Did I mention cheap? The weekend was fun and exciting. Thanks Gravedigger for tarin' the place up!

[[93, 180], [182, 225]]

[{"summary": {"tkn_id": [[1, 14]], "idx": [[6, 75]], "text": "some staff are always so helpful at this hotel, others were not great"}, "review": {"tkn_id": [[20, 35]], "idx": [[93, 180]], "text": "What the hotel lacks in amenities and services they make up for it by being centralized"}}, {"summary": {"tkn_id": [[22, 25]], "idx": [[109, 130]], "text": "The location is great"}, "review": {"tkn_id": [[37, 46]], "idx": [[182, 225]], "text": "Near to the night-club scene, sports arenas"}}]

My wife and I stayed at the Strathcona while attending the Toronto Film Festival this past weekend. If there are only two in your party, this is a very cozy hotel. Our room was very comfortable and the location was great. You are one block away from the train terminal and the Airport Express shuttle picks you up right across the street. I would definitely stay there again.

[[198, 220]]

[{"summary": {"tkn_id": [[22, 25]], "idx": [[109, 130]], "text": "The location is great"}, "review": {"tkn_id": [[40, 43]], "idx": [[198, 220]], "text": "the location was great"}}]

I booked a Deluxe Room which to be honest was worse than Basic Rooms i have stayed in, in other Hotels. Buffet Breakfast was expensive and we ate at other places. Pub was fine though if you like watching Sport. Ideal location though for Attractions.

[[211, 225], [233, 248]]

[{"summary": {"tkn_id": [[22, 25]], "idx": [[109, 130]], "text": "The location is great"}, "review": {"tkn_id": [[44, 45], [47, 48]], "idx": [[211, 225], [233, 248]], "text": "Ideal location ... for Attractions"}}]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 108], "reviews_alignments_idx": {"review_0": [[237, 286]], "review_3": [[368, 468]], "review_4": [[297, 396]], "review_5": [[93, 180]]}}, {"summary_sent_id": 1, "summary_sent_idx": [109, 162], "reviews_alignments_idx": {"review_1": [[412, 424], [477, 516]], "review_2": [[0, 48]], "review_4": [[6, 19]], "review_5": [[182, 225]], "review_6": [[198, 220]], "review_7": [[211, 225], [233, 248]]}}]

Location was within walking distance to the CN Tower, the rooms are clean. Some of the staff were so courteous and helpful and super friendly, while others were very unhelpful towards their guests.

1. The Strathcona is right in the heart of Toronto. Everything was at hand 2. I am used to the European Hotel of "getting the arm in" for a safe deposit box. Therefore it was a great enhancement that the safe deposit box was pro bono 3. The staff and the concierge was more than helpful. Well done & thank you 4. The rooms were lovely & clean & well maintained over our four night stay 5. The rooms were bijou, however we were comfortable because my wife & I are slim. If you are a disgusting big rotund(s); either lose weight or get another hotel 6. I would definitely stay here again

[[237, 286], [313, 342]]

[{"summary": {"tkn_id": [[10, 13]], "idx": [[54, 73]], "text": "the rooms are clean"}, "review": {"tkn_id": [[71, 76]], "idx": [[313, 342]], "text": "The rooms were lovely & clean"}}, {"summary": {"tkn_id": [[15, 23]], "idx": [[75, 122]], "text": "Some of the staff were so courteous and helpful"}, "review": {"tkn_id": [[54, 62]], "idx": [[237, 286]], "text": "The staff and the concierge was more than helpful"}}]

The hotel was not cheap - almost 200 Canadian dollars (including tax and a buffet breakfast) per night for a standard room. We were shocked by the so-called "standard" room. It was tiny: to do some ironing on the ironing board, or to have access to the electric power points, one literally had to move the furniture around. Cupboard space was inadequate. The shower was lukewarm. The only redeeming featrure was the location: not in an attractive part of Toronto, but at least within walking distance of the CN Tower and the main railway station. I thought it was exceptionally bad value for money, and would not recommend it.

[[380, 424], [477, 516]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 52]], "text": "Location was within walking distance to the CN Tower"}, "review": {"tkn_id": [[80, 86], [99, 105]], "idx": [[380, 424], [477, 516]], "text": "The only redeeming featrure was the location ... within walking distance of the CN Tower"}}]

The location of this hotel is its best attribute. I was in Toronto for an Argos football game August 12 and stayed at the Strathcona (for the second time). I paid $83USD for a Friday night. This is cheap by downtown T.O. standards. The room was small and clean with no view at all, but I did not care because I was noe in town for the view or the size of the room. Parking is two blocks down Wellington St. and cost $15CDN for a night - again not bad by T.O. standards. Overall a perefectly serviceable hotel if you are looking for a clean room in a great location.

[[232, 244], [255, 260]]

[{"summary": {"tkn_id": [[10, 13]], "idx": [[54, 73]], "text": "the rooms are clean"}, "review": {"tkn_id": [[50, 52], [55, 55]], "idx": [[232, 244], [255, 260]], "text": "The room was ... clean"}}]

This place is located right center to all the places we wanted to see. My friend and I went to see a concert and when I called to book they were the only hotel I found who did not talk down to you about not owning a credit card. They are in walkin distance from the train station, the cn tower, hockey hall of fame and the AC and the rogers center. It was amazing and being that we were first timers in a hotel they didn't make ya feel like any question was too stupid. I am going back to toronto and I am staying there again!

[[238, 261], [281, 293], [411, 468]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 52]], "text": "Location was within walking distance to the CN Tower"}, "review": {"tkn_id": [[53, 56], [61, 63]], "idx": [[238, 261], [281, 293]], "text": "in walkin distance from ... the cn tower"}}, {"summary": {"tkn_id": [[15, 26]], "idx": [[75, 141]], "text": "Some of the staff were so courteous and helpful and super friendly"}, "review": {"tkn_id": [[90, 101]], "idx": [[411, 468]], "text": "they didn't make ya feel like any question was too stupid"}}]

Pros: Good location Affordable Cons: Hotel staff (see below) While our stay started out well, it turned into a disaster by the end. We were situated across from about 2-4 rooms of American college students who were in Toronto to drink heavily, smoke and make as much noise as they possible could. Despite numerous calls to the front desk to remedy the problem, they did absolutely nothing to help. We had two sleepless nights & this put a major damper on what was otherwise a fantastic trip. My advice: Pay the extra money & stay somewhere else!

[[297, 396]]

[{"summary": {"tkn_id": [[15, 18], [31, 35]], "idx": [[75, 92], [161, 196]], "text": "Some of the staff ... very unhelpful towards their guests"}, "review": {"tkn_id": [[62, 79]], "idx": [[297, 396]], "text": "Despite numerous calls to the front desk to remedy the problem, they did absolutely nothing to help"}}]

My husband and me came for the Monster truck show at Rogers Center on Jan. It was super fun. What the hotel lacks in amenities and services they make up for it by being centralized. Near to the night-club scene, sports arenas; Rogers Center/Air Canada Center. Restaurants, theater, shopping, and best of all, being cheap cheap cheap. Did I mention cheap? The weekend was fun and exciting. Thanks Gravedigger for tarin' the place up!

[]

[]

My wife and I stayed at the Strathcona while attending the Toronto Film Festival this past weekend. If there are only two in your party, this is a very cozy hotel. Our room was very comfortable and the location was great. You are one block away from the train terminal and the Airport Express shuttle picks you up right across the street. I would definitely stay there again.

[]

[]

I booked a Deluxe Room which to be honest was worse than Basic Rooms i have stayed in, in other Hotels. Buffet Breakfast was expensive and we ate at other places. Pub was fine though if you like watching Sport. Ideal location though for Attractions.

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 74], "reviews_alignments_idx": {"review_0": [[313, 342]], "review_1": [[380, 424], [477, 516]], "review_2": [[232, 244], [255, 260]], "review_3": [[238, 261], [281, 293]]}}, {"summary_sent_id": 1, "summary_sent_idx": [75, 197], "reviews_alignments_idx": {"review_0": [[237, 286]], "review_3": [[411, 468]], "review_4": [[297, 396]]}}]

The rooms at the hotel were clean and spacious and the hotel staff were great.

Would come back again and again We have been staying at Island Shangri-la once every year for the past 7 years. They have continued to improve their service year after year. The service is impeccable. The rooms were renovated a couple of years ago and they added a modern twist. But the level of comfort and 'homeyness' has been retained. With the Pacific Place mall right underneath the hotel, it is so convenient to just go down and shop, knowing that even if you carry a lot of bulky items. There is no worry about riding through the mrt or lining up to get a taxi. You can just catch the elevator and go right up to your room. It is always a perfect experience staying at the hotel.

[[174, 199]]

[{"summary": {"tkn_id": [[10, 14]], "idx": [[51, 77]], "text": "the hotel staff were great"}, "review": {"tkn_id": [[35, 38]], "idx": [[174, 199]], "text": "The service is impeccable"}}]

Good, but not unforgettable This hotel is certainly good enough as a business hotel. However, I really will not stay here for a leisure trip. As mentioned in another review, there are just no personal touches or charm. The staff is polite but the service is more mechanical, rather than from the heart. There is a pool, but it offers a view of skyscrapers nearby. It's really quite hard to relax in this evironment.The location is not bad as it is connected to the subway via a big shopping mall. However, in the morning, a cab ride can take quite long to reach the central business district due to traffic jam.

[[219, 301]]

[{"summary": {"tkn_id": [[11, 14]], "idx": [[55, 77]], "text": "hotel staff were great"}, "review": {"tkn_id": [[44, 59]], "idx": [[219, 301]], "text": "The staff is polite but the service is more mechanical, rather than from the heart"}}]

OK, not spectacular. I spent a few nights at the Shangri La in August. I found the overall experience lacking.The rooms are bland, all function with surprisingly little style (surprising given the strong feng shui influence in HK). The rooms are also small, even by HK/Toyko standards. Lunch at the cafe was expensive and disappointing. Breakfast was much better, though also very expensive.The pool is really nice, and the gym is good. The staff was OK, but interactions felt rushed and reminded me more of a NYC business hotel than a true 5 star.Don't be afraid to try somewhere else.

[[232, 256], [437, 483]]

[{"summary": {"tkn_id": [[0, 5], [8, 8]], "idx": [[0, 27], [38, 46]], "text": "The rooms at the hotel were ... spacious"}, "review": {"tkn_id": [[47, 51]], "idx": [[232, 256]], "text": "The rooms are also small"}}, {"summary": {"tkn_id": [[10, 14]], "idx": [[51, 77]], "text": "the hotel staff were great"}, "review": {"tkn_id": [[91, 99]], "idx": [[437, 483]], "text": "The staff was OK, but interactions felt rushed"}}]

once again, great stay once again, a great stay, upgraded to a harbour view as it was our silver wedding aniversary, flowers, fruit etc as well, i love this hotel so much, such humble and smilley staff considering it is regullaly voted one of the best hotels in the world for everything, fab possition, great rooms, wonderfull staff, do i own it or work for them? no,we just love staying here, well done, shangri- la once again!

[[316, 332]]

[{"summary": {"tkn_id": [[11, 14]], "idx": [[55, 77]], "text": "hotel staff were great"}, "review": {"tkn_id": [[66, 67]], "idx": [[316, 332]], "text": "wonderfull staff"}}]

consistently excellent I stay at the island SRL frequently with business, and it isconsistently excellent - staff are always amazing. Isupposethe only picky downside is if you like modern it may be a littlechinzy for you!The service is outstanding.the bar lady in the foyer bar has remembered the drink I have on every visit (as she does with every repeat guest!) and the pool is simply relaxation at its best!Highly recommended

[[108, 132]]

[{"summary": {"tkn_id": [[10, 14]], "idx": [[51, 77]], "text": "the hotel staff were great"}, "review": {"tkn_id": [[17, 20]], "idx": [[108, 132]], "text": "staff are always amazing"}}]

Great hotel, deserves its reputation Really great location next to luxury shopping mall and park. We stayed in the lowest category room (deluxe peakview) and had no complaints. Service was excellent, staff couldn't do enough for us and our 2 kids, great welcome. Breakfast amazing, loved the outdoor pool - a great stay.

[[200, 231], [248, 261]]

[{"summary": {"tkn_id": [[11, 14]], "idx": [[55, 77]], "text": "hotel staff were great"}, "review": {"tkn_id": [[37, 43], [49, 50]], "idx": [[200, 231], [248, 261]], "text": "staff couldn't do enough for us ... great welcome"}}]

Excellent This place is great. The welcome was impressive, the location is great above Pacific place and the MTR station.The rooms were spacious, clean and had everything you could ask for. Staff are very polite and efficient.Highly recommended.

[[121, 144], [146, 151], [190, 225]]

[{"summary": {"tkn_id": [[0, 5], [8, 8]], "idx": [[0, 27], [38, 46]], "text": "The rooms at the hotel were ... spacious"}, "review": {"tkn_id": [[23, 26]], "idx": [[121, 144]], "text": "The rooms were spacious"}}, {"summary": {"tkn_id": [[0, 6]], "idx": [[0, 33]], "text": "The rooms at the hotel were clean"}, "review": {"tkn_id": [[23, 25], [28, 28]], "idx": [[121, 135], [146, 151]], "text": "The rooms were ... clean"}}, {"summary": {"tkn_id": [[10, 14]], "idx": [[51, 77]], "text": "the hotel staff were great"}, "review": {"tkn_id": [[37, 42]], "idx": [[190, 225]], "text": "Staff are very polite and efficient"}}]

top of the line but you pay for it showReview(3417094, 'full');

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 78], "reviews_alignments_idx": {"review_0": [[174, 199]], "review_1": [[219, 301]], "review_2": [[232, 256], [437, 483]], "review_3": [[316, 332]], "review_4": [[108, 132]], "review_5": [[200, 231], [248, 261]], "review_6": [[121, 144], [146, 151], [190, 225]]}}]

The rooms here are clean as well as spacious and the staff are really excellent too.

Would come back again and again We have been staying at Island Shangri-la once every year for the past 7 years. They have continued to improve their service year after year. The service is impeccable. The rooms were renovated a couple of years ago and they added a modern twist. But the level of comfort and 'homeyness' has been retained. With the Pacific Place mall right underneath the hotel, it is so convenient to just go down and shop, knowing that even if you carry a lot of bulky items. There is no worry about riding through the mrt or lining up to get a taxi. You can just catch the elevator and go right up to your room. It is always a perfect experience staying at the hotel.

[[112, 172]]

[{"summary": {"tkn_id": [[10, 14]], "idx": [[49, 79]], "text": "the staff are really excellent"}, "review": {"tkn_id": [[24, 33]], "idx": [[112, 172]], "text": "They have continued to improve their service year after year"}}]

Good, but not unforgettable This hotel is certainly good enough as a business hotel. However, I really will not stay here for a leisure trip. As mentioned in another review, there are just no personal touches or charm. The staff is polite but the service is more mechanical, rather than from the heart. There is a pool, but it offers a view of skyscrapers nearby. It's really quite hard to relax in this evironment.The location is not bad as it is connected to the subway via a big shopping mall. However, in the morning, a cab ride can take quite long to reach the central business district due to traffic jam.

[[219, 242], [263, 273]]

[{"summary": {"tkn_id": [[11, 14]], "idx": [[53, 79]], "text": "staff are really excellent"}, "review": {"tkn_id": [[44, 48], [53, 53]], "idx": [[219, 242], [263, 273]], "text": "The staff is polite but ... mechanical"}}]

OK, not spectacular. I spent a few nights at the Shangri La in August. I found the overall experience lacking.The rooms are bland, all function with surprisingly little style (surprising given the strong feng shui influence in HK). The rooms are also small, even by HK/Toyko standards. Lunch at the cafe was expensive and disappointing. Breakfast was much better, though also very expensive.The pool is really nice, and the gym is good. The staff was OK, but interactions felt rushed and reminded me more of a NYC business hotel than a true 5 star.Don't be afraid to try somewhere else.

[[232, 245], [251, 256], [437, 453]]

[{"summary": {"tkn_id": [[1, 1], [3, 3], [8, 8]], "idx": [[4, 9], [15, 18], [36, 44]], "text": "rooms ... are ... spacious"}, "review": {"tkn_id": [[47, 49], [51, 51]], "idx": [[232, 245], [251, 256]], "text": "The rooms are ... small"}}, {"summary": {"tkn_id": [[11, 12], [14, 14]], "idx": [[53, 62], [70, 79]], "text": "staff are ... excellent"}, "review": {"tkn_id": [[91, 94]], "idx": [[437, 453]], "text": "The staff was OK"}}]

once again, great stay once again, a great stay, upgraded to a harbour view as it was our silver wedding aniversary, flowers, fruit etc as well, i love this hotel so much, such humble and smilley staff considering it is regullaly voted one of the best hotels in the world for everything, fab possition, great rooms, wonderfull staff, do i own it or work for them? no,we just love staying here, well done, shangri- la once again!

[[172, 195], [316, 332]]

[{"summary": {"tkn_id": [[10, 14]], "idx": [[49, 79]], "text": "the staff are really excellent"}, "review": {"tkn_id": [[39, 42], [66, 67]], "idx": [[172, 195], [316, 332]], "text": "such humble and smilley ... wonderfull staff"}}]

consistently excellent I stay at the island SRL frequently with business, and it isconsistently excellent - staff are always amazing. Isupposethe only picky downside is if you like modern it may be a littlechinzy for you!The service is outstanding.the bar lady in the foyer bar has remembered the drink I have on every visit (as she does with every repeat guest!) and the pool is simply relaxation at its best!Highly recommended

[[108, 132]]

[{"summary": {"tkn_id": [[10, 15]], "idx": [[49, 83]], "text": "the staff are really excellent too"}, "review": {"tkn_id": [[17, 20]], "idx": [[108, 132]], "text": "staff are always amazing"}}]

Great hotel, deserves its reputation Really great location next to luxury shopping mall and park. We stayed in the lowest category room (deluxe peakview) and had no complaints. Service was excellent, staff couldn't do enough for us and our 2 kids, great welcome. Breakfast amazing, loved the outdoor pool - a great stay.

[[177, 261]]

[{"summary": {"tkn_id": [[10, 14]], "idx": [[49, 79]], "text": "the staff are really excellent"}, "review": {"tkn_id": [[33, 50]], "idx": [[177, 261]], "text": "Service was excellent, staff couldn't do enough for us and our 2 kids, great welcome"}}]

Excellent This place is great. The welcome was impressive, the location is great above Pacific place and the MTR station.The rooms were spacious, clean and had everything you could ask for. Staff are very polite and efficient.Highly recommended.

[[121, 151], [188, 225]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 44]], "text": "The rooms here are clean as well as spacious"}, "review": {"tkn_id": [[23, 28]], "idx": [[121, 151]], "text": "The rooms were spacious, clean"}}, {"summary": {"tkn_id": [[10, 15]], "idx": [[49, 83]], "text": "the staff are really excellent too"}, "review": {"tkn_id": [[36, 42]], "idx": [[188, 225]], "text": ". Staff are very polite and efficient"}}]

top of the line but you pay for it showReview(3417094, 'full');

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 84], "reviews_alignments_idx": {"review_0": [[112, 172]], "review_1": [[219, 242], [263, 273]], "review_2": [[232, 245], [251, 256], [437, 453]], "review_3": [[172, 195], [316, 332]], "review_4": [[108, 132]], "review_5": [[177, 261]], "review_6": [[121, 151], [188, 225]]}}]

The rooms are clean and spacious and the staff are very helpful.

Would come back again and again We have been staying at Island Shangri-la once every year for the past 7 years. They have continued to improve their service year after year. The service is impeccable. The rooms were renovated a couple of years ago and they added a modern twist. But the level of comfort and 'homeyness' has been retained. With the Pacific Place mall right underneath the hotel, it is so convenient to just go down and shop, knowing that even if you carry a lot of bulky items. There is no worry about riding through the mrt or lining up to get a taxi. You can just catch the elevator and go right up to your room. It is always a perfect experience staying at the hotel.

[[112, 172]]

[{"summary": {"tkn_id": [[7, 11]], "idx": [[37, 63]], "text": "the staff are very helpful"}, "review": {"tkn_id": [[24, 33]], "idx": [[112, 172]], "text": "They have continued to improve their service year after year"}}]

Good, but not unforgettable This hotel is certainly good enough as a business hotel. However, I really will not stay here for a leisure trip. As mentioned in another review, there are just no personal touches or charm. The staff is polite but the service is more mechanical, rather than from the heart. There is a pool, but it offers a view of skyscrapers nearby. It's really quite hard to relax in this evironment.The location is not bad as it is connected to the subway via a big shopping mall. However, in the morning, a cab ride can take quite long to reach the central business district due to traffic jam.

[[219, 301]]

[{"summary": {"tkn_id": [[7, 11]], "idx": [[37, 63]], "text": "the staff are very helpful"}, "review": {"tkn_id": [[44, 59]], "idx": [[219, 301]], "text": "The staff is polite but the service is more mechanical, rather than from the heart"}}]

OK, not spectacular. I spent a few nights at the Shangri La in August. I found the overall experience lacking.The rooms are bland, all function with surprisingly little style (surprising given the strong feng shui influence in HK). The rooms are also small, even by HK/Toyko standards. Lunch at the cafe was expensive and disappointing. Breakfast was much better, though also very expensive.The pool is really nice, and the gym is good. The staff was OK, but interactions felt rushed and reminded me more of a NYC business hotel than a true 5 star.Don't be afraid to try somewhere else.

[[232, 284], [437, 483]]

[{"summary": {"tkn_id": [[0, 2], [5, 5]], "idx": [[0, 13], [24, 32]], "text": "The rooms are ... spacious"}, "review": {"tkn_id": [[47, 58]], "idx": [[232, 284]], "text": "The rooms are also small, even by HK/Toyko standards"}}, {"summary": {"tkn_id": [[7, 11]], "idx": [[37, 63]], "text": "the staff are very helpful"}, "review": {"tkn_id": [[91, 99]], "idx": [[437, 483]], "text": "The staff was OK, but interactions felt rushed"}}]

once again, great stay once again, a great stay, upgraded to a harbour view as it was our silver wedding aniversary, flowers, fruit etc as well, i love this hotel so much, such humble and smilley staff considering it is regullaly voted one of the best hotels in the world for everything, fab possition, great rooms, wonderfull staff, do i own it or work for them? no,we just love staying here, well done, shangri- la once again!

[[303, 314], [316, 332]]

[{"summary": {"tkn_id": [[8, 11]], "idx": [[41, 63]], "text": "staff are very helpful"}, "review": {"tkn_id": [[66, 67]], "idx": [[316, 332]], "text": "wonderfull staff"}}, {"summary": {"tkn_id": [[0, 5]], "idx": [[0, 32]], "text": "The rooms are clean and spacious"}, "review": {"tkn_id": [[63, 64]], "idx": [[303, 314]], "text": "great rooms"}}]

consistently excellent I stay at the island SRL frequently with business, and it isconsistently excellent - staff are always amazing. Isupposethe only picky downside is if you like modern it may be a littlechinzy for you!The service is outstanding.the bar lady in the foyer bar has remembered the drink I have on every visit (as she does with every repeat guest!) and the pool is simply relaxation at its best!Highly recommended

[[108, 132]]

[{"summary": {"tkn_id": [[7, 12]], "idx": [[37, 64]], "text": "the staff are very helpful."}, "review": {"tkn_id": [[17, 20]], "idx": [[108, 132]], "text": "staff are always amazing"}}]

Great hotel, deserves its reputation Really great location next to luxury shopping mall and park. We stayed in the lowest category room (deluxe peakview) and had no complaints. Service was excellent, staff couldn't do enough for us and our 2 kids, great welcome. Breakfast amazing, loved the outdoor pool - a great stay.

[[200, 231]]

[{"summary": {"tkn_id": [[7, 11]], "idx": [[37, 63]], "text": "the staff are very helpful"}, "review": {"tkn_id": [[37, 43]], "idx": [[200, 231]], "text": "staff couldn't do enough for us"}}]

Excellent This place is great. The welcome was impressive, the location is great above Pacific place and the MTR station.The rooms were spacious, clean and had everything you could ask for. Staff are very polite and efficient.Highly recommended.

[[121, 151], [190, 225]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 32]], "text": "The rooms are clean and spacious"}, "review": {"tkn_id": [[23, 28]], "idx": [[121, 151]], "text": "The rooms were spacious, clean"}}, {"summary": {"tkn_id": [[7, 11]], "idx": [[37, 63]], "text": "the staff are very helpful"}, "review": {"tkn_id": [[37, 42]], "idx": [[190, 225]], "text": "Staff are very polite and efficient"}}]

top of the line but you pay for it showReview(3417094, 'full');

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 64], "reviews_alignments_idx": {"review_0": [[112, 172]], "review_1": [[219, 301]], "review_2": [[232, 284], [437, 483]], "review_3": [[303, 314], [316, 332]], "review_4": [[108, 132]], "review_5": [[200, 231]], "review_6": [[121, 151], [190, 225]]}}]

The rooms at the hotel were clean and spacious and the hotel staff were great.

My name is Vince Palumbo and I am a coach/player for the Australian Stickfighting Team, and I would like to tell you all about this beautiful Regal International Airport Hotel which is in Hong Kong. Me and my team of 16 athletes did a one night stop-over in Hong Kong on our way to the Philippines where we were travelling to so that we could all compete at the 2009 World Stickfighting Championships which were being held in Cebu City there in Philippines. Our stay at the Regal International Airport Hotel in Hong Kong was just fantastic, and we all enjoyed the hotel and service very much, so if ever you need to do a stop-over there in Hong Kong for the night, please do not hesitate to contact the manager at the hotel by the name of Mt Jon Chiu, and I am sure that he will bend over backwards to really try and accommodate you or your group. So go ahead and spoil yourself for the night, and I am sure that you will be pleased with the service that you recieve there, ok! Enjoy this Fantastic Hotel in Hong Kong! Regards from GM Vince Palumbo (Australia)

[[774, 832]]

[{"summary": {"tkn_id": [[10, 15]], "idx": [[51, 78]], "text": "the hotel staff were great."}, "review": {"tkn_id": [[160, 169]], "idx": [[774, 832]], "text": "will bend over backwards to really try and accommodate you"}}]

My family and I concluded our two-week Easter trip to Berlin and London and returned to Hong Kong. After a long flight, we landed in Hong Kong's international airport around midnight despite very bad weather - raining cats and dogs. As we were very tired and the weather was terrible, we decided to spend the night at the Regal Airport Hotel before returning home in the city centre the next morning. Thanks to the convenient location of Regal, the heavy downpour did not get us wet as the hotel is connected to the airport by an enclosed link bridge. As a regular hotel guest, we got an upgrade this time. Our suite has a family room and a bed room, large and comfortable enough for my family of three. We had the best sleep in days amd woke up the next morning refreshed. The buffet breakfast at the cafe on the lower ground floor was very good too, not to mention the good and friendly services provided by its staff. No wonder, Regal was awarded the best airport hotel title for last couple of years.

[[611, 616], [651, 656], [673, 702], [871, 919]]

[{"summary": {"tkn_id": [[11, 14]], "idx": [[55, 77]], "text": "hotel staff were great"}, "review": {"tkn_id": [[178, 185]], "idx": [[871, 919]], "text": "good and friendly services provided by its staff"}}, {"summary": {"tkn_id": [[1, 1], [5, 5], [8, 8]], "idx": [[4, 9], [23, 27], [38, 46]], "text": "rooms ... were ... spacious"}, "review": {"tkn_id": [[123, 123], [133, 133], [136, 141]], "idx": [[611, 616], [651, 656], [673, 702]], "text": "suite ... large ... enough for my family of three"}}]

We've stayed twice at this hotel. Rooms were good but the more important factor for us was the hotel's location. For both times, the hotel's location allowed us to make the most out of our short visit to HK. We did not waste any travel time between hotel and airport, either at arrival or for departure, since it was interconnected. We are not hassled or stressed with rushing to the airport to catch our flight. The hotel also had regular free shuttle service to Tung Chung (outlet mall) and several stops at downtown HK. This also saved us bus/train fares. The hotel also has a pool and gym which unfortunately we were not able to try since we were always out exploring HK.

[]

[]

I stayed here for a night in transit to Kathmandu. Average hotel to stay only if you are in transit, otherwise, why one should spend more money here at the airport rather than staying in city areas. Everything was expensive but some of staff were nice and room facilities were okay. So many things in my room was initially not working and I had to call house keeping to fix it such as safety deposit box, TV remote, Refrigerator (with anything inside).and so on. There was nothing that really attracted me so much. But in general I saw they have different facilities within hotel complex, including many restaurants and bar, pools etc.

[[228, 251]]

[{"summary": {"tkn_id": [[10, 14]], "idx": [[51, 77]], "text": "the hotel staff were great"}, "review": {"tkn_id": [[45, 49]], "idx": [[228, 251]], "text": "some of staff were nice"}}]

We stayed one night between our flights from Australia to North America and arrived late in the evening. The room temperature never rose above 18 degrees Celcius and the shower taps were broken and therefore shower temperature adjustment was extremely difficult. Service was just OK and the breakfast which was included in our package was pretty good. For the price of the room we did not feel we received good value at all. Room was clean but bed was like sleeping on a sheet of plywood and there were no face cloths.

[[263, 282], [425, 439]]

[{"summary": {"tkn_id": [[1, 1], [5, 6]], "idx": [[4, 9], [23, 33]], "text": "rooms ... were clean"}, "review": {"tkn_id": [[77, 79]], "idx": [[425, 439]], "text": "Room was clean"}}, {"summary": {"tkn_id": [[11, 14]], "idx": [[55, 77]], "text": "hotel staff were great"}, "review": {"tkn_id": [[43, 46]], "idx": [[263, 282]], "text": "Service was just OK"}}]

My third time in this hotel, excellent staff from Front desk. Luggage was sent quickly and quick check in. There is no other hotel closer to the airport. Good location for early flight visitor like me.

[[29, 44]]

[{"summary": {"tkn_id": [[12, 14]], "idx": [[61, 77]], "text": "staff were great"}, "review": {"tkn_id": [[7, 8]], "idx": [[29, 44]], "text": "excellent staff"}}]

I usually avoid airport hotels like the plague, but the Regal at HK is very good. Clean spacious room, good dining facilities and a reasonable room rate.

[[82, 101]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 46]], "text": "The rooms at the hotel were clean and spacious"}, "review": {"tkn_id": [[18, 20]], "idx": [[82, 101]], "text": "Clean spacious room"}}]

A quiet place despite the airport. Free transport was wonderful.

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 78], "reviews_alignments_idx": {"review_0": [[774, 832]], "review_1": [[611, 616], [651, 656], [673, 702], [871, 919]], "review_3": [[228, 251]], "review_4": [[263, 282], [425, 439]], "review_5": [[29, 44]], "review_6": [[82, 101]]}}]

The rooms here are clean as well as spacious and the staff are really excellent too.

My name is Vince Palumbo and I am a coach/player for the Australian Stickfighting Team, and I would like to tell you all about this beautiful Regal International Airport Hotel which is in Hong Kong. Me and my team of 16 athletes did a one night stop-over in Hong Kong on our way to the Philippines where we were travelling to so that we could all compete at the 2009 World Stickfighting Championships which were being held in Cebu City there in Philippines. Our stay at the Regal International Airport Hotel in Hong Kong was just fantastic, and we all enjoyed the hotel and service very much, so if ever you need to do a stop-over there in Hong Kong for the night, please do not hesitate to contact the manager at the hotel by the name of Mt Jon Chiu, and I am sure that he will bend over backwards to really try and accommodate you or your group. So go ahead and spoil yourself for the night, and I am sure that you will be pleased with the service that you recieve there, ok! Enjoy this Fantastic Hotel in Hong Kong! Regards from GM Vince Palumbo (Australia)

[[703, 710], [774, 801], [817, 832]]

[{"summary": {"tkn_id": [[11, 12], [14, 14]], "idx": [[53, 62], [70, 79]], "text": "staff are ... excellent"}, "review": {"tkn_id": [[142, 142], [160, 164], [168, 169]], "idx": [[703, 710], [774, 801], [817, 832]], "text": "manager ... will bend over backwards to ... accommodate you"}}]

My family and I concluded our two-week Easter trip to Berlin and London and returned to Hong Kong. After a long flight, we landed in Hong Kong's international airport around midnight despite very bad weather - raining cats and dogs. As we were very tired and the weather was terrible, we decided to spend the night at the Regal Airport Hotel before returning home in the city centre the next morning. Thanks to the convenient location of Regal, the heavy downpour did not get us wet as the hotel is connected to the airport by an enclosed link bridge. As a regular hotel guest, we got an upgrade this time. Our suite has a family room and a bed room, large and comfortable enough for my family of three. We had the best sleep in days amd woke up the next morning refreshed. The buffet breakfast at the cafe on the lower ground floor was very good too, not to mention the good and friendly services provided by its staff. No wonder, Regal was awarded the best airport hotel title for last couple of years.

[[607, 702], [867, 919]]

[{"summary": {"tkn_id": [[0, 3], [8, 8]], "idx": [[0, 18], [36, 44]], "text": "The rooms here are ... spacious"}, "review": {"tkn_id": [[122, 141]], "idx": [[607, 702]], "text": "Our suite has a family room and a bed room, large and comfortable enough for my family of three"}}, {"summary": {"tkn_id": [[10, 14]], "idx": [[49, 79]], "text": "the staff are really excellent"}, "review": {"tkn_id": [[177, 185]], "idx": [[867, 919]], "text": "the good and friendly services provided by its staff"}}]

We've stayed twice at this hotel. Rooms were good but the more important factor for us was the hotel's location. For both times, the hotel's location allowed us to make the most out of our short visit to HK. We did not waste any travel time between hotel and airport, either at arrival or for departure, since it was interconnected. We are not hassled or stressed with rushing to the airport to catch our flight. The hotel also had regular free shuttle service to Tung Chung (outlet mall) and several stops at downtown HK. This also saved us bus/train fares. The hotel also has a pool and gym which unfortunately we were not able to try since we were always out exploring HK.

[]

[]

I stayed here for a night in transit to Kathmandu. Average hotel to stay only if you are in transit, otherwise, why one should spend more money here at the airport rather than staying in city areas. Everything was expensive but some of staff were nice and room facilities were okay. So many things in my room was initially not working and I had to call house keeping to fix it such as safety deposit box, TV remote, Refrigerator (with anything inside).and so on. There was nothing that really attracted me so much. But in general I saw they have different facilities within hotel complex, including many restaurants and bar, pools etc.

[[228, 251]]

[{"summary": {"tkn_id": [[11, 14]], "idx": [[53, 79]], "text": "staff are really excellent"}, "review": {"tkn_id": [[45, 49]], "idx": [[228, 251]], "text": "some of staff were nice"}}]

We stayed one night between our flights from Australia to North America and arrived late in the evening. The room temperature never rose above 18 degrees Celcius and the shower taps were broken and therefore shower temperature adjustment was extremely difficult. Service was just OK and the breakfast which was included in our package was pretty good. For the price of the room we did not feel we received good value at all. Room was clean but bed was like sleeping on a sheet of plywood and there were no face cloths.

[[425, 439]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 24]], "text": "The rooms here are clean"}, "review": {"tkn_id": [[77, 79]], "idx": [[425, 439]], "text": "Room was clean"}}]

My third time in this hotel, excellent staff from Front desk. Luggage was sent quickly and quick check in. There is no other hotel closer to the airport. Good location for early flight visitor like me.

[[29, 44], [62, 105]]

[{"summary": {"tkn_id": [[10, 14]], "idx": [[49, 79]], "text": "the staff are really excellent"}, "review": {"tkn_id": [[7, 8], [13, 20]], "idx": [[29, 44], [62, 105]], "text": "excellent staff ... Luggage was sent quickly and quick check in"}}]

I usually avoid airport hotels like the plague, but the Regal at HK is very good. Clean spacious room, good dining facilities and a reasonable room rate.

[[82, 101]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 44]], "text": "The rooms here are clean as well as spacious"}, "review": {"tkn_id": [[18, 20]], "idx": [[82, 101]], "text": "Clean spacious room"}}]

A quiet place despite the airport. Free transport was wonderful.

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 84], "reviews_alignments_idx": {"review_0": [[703, 710], [774, 801], [817, 832]], "review_1": [[607, 702], [867, 919]], "review_3": [[228, 251]], "review_4": [[425, 439]], "review_5": [[29, 44], [62, 105]], "review_6": [[82, 101]]}}]

The rooms are clean and spacious and the staff are very helpful.

My name is Vince Palumbo and I am a coach/player for the Australian Stickfighting Team, and I would like to tell you all about this beautiful Regal International Airport Hotel which is in Hong Kong. Me and my team of 16 athletes did a one night stop-over in Hong Kong on our way to the Philippines where we were travelling to so that we could all compete at the 2009 World Stickfighting Championships which were being held in Cebu City there in Philippines. Our stay at the Regal International Airport Hotel in Hong Kong was just fantastic, and we all enjoyed the hotel and service very much, so if ever you need to do a stop-over there in Hong Kong for the night, please do not hesitate to contact the manager at the hotel by the name of Mt Jon Chiu, and I am sure that he will bend over backwards to really try and accommodate you or your group. So go ahead and spoil yourself for the night, and I am sure that you will be pleased with the service that you recieve there, ok! Enjoy this Fantastic Hotel in Hong Kong! Regards from GM Vince Palumbo (Australia)

[[774, 846]]

[{"summary": {"tkn_id": [[7, 11]], "idx": [[37, 63]], "text": "the staff are very helpful"}, "review": {"tkn_id": [[160, 172]], "idx": [[774, 846]], "text": "will bend over backwards to really try and accommodate you or your group"}}]

My family and I concluded our two-week Easter trip to Berlin and London and returned to Hong Kong. After a long flight, we landed in Hong Kong's international airport around midnight despite very bad weather - raining cats and dogs. As we were very tired and the weather was terrible, we decided to spend the night at the Regal Airport Hotel before returning home in the city centre the next morning. Thanks to the convenient location of Regal, the heavy downpour did not get us wet as the hotel is connected to the airport by an enclosed link bridge. As a regular hotel guest, we got an upgrade this time. Our suite has a family room and a bed room, large and comfortable enough for my family of three. We had the best sleep in days amd woke up the next morning refreshed. The buffet breakfast at the cafe on the lower ground floor was very good too, not to mention the good and friendly services provided by its staff. No wonder, Regal was awarded the best airport hotel title for last couple of years.

[[607, 702], [871, 919]]

[{"summary": {"tkn_id": [[0, 2], [5, 5]], "idx": [[0, 13], [24, 32]], "text": "The rooms are ... spacious"}, "review": {"tkn_id": [[122, 141]], "idx": [[607, 702]], "text": "Our suite has a family room and a bed room, large and comfortable enough for my family of three"}}, {"summary": {"tkn_id": [[7, 11]], "idx": [[37, 63]], "text": "the staff are very helpful"}, "review": {"tkn_id": [[178, 185]], "idx": [[871, 919]], "text": "good and friendly services provided by its staff"}}]

We've stayed twice at this hotel. Rooms were good but the more important factor for us was the hotel's location. For both times, the hotel's location allowed us to make the most out of our short visit to HK. We did not waste any travel time between hotel and airport, either at arrival or for departure, since it was interconnected. We are not hassled or stressed with rushing to the airport to catch our flight. The hotel also had regular free shuttle service to Tung Chung (outlet mall) and several stops at downtown HK. This also saved us bus/train fares. The hotel also has a pool and gym which unfortunately we were not able to try since we were always out exploring HK.

[[34, 49]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 19]], "text": "The rooms are clean"}, "review": {"tkn_id": [[8, 10]], "idx": [[34, 49]], "text": "Rooms were good"}}]

I stayed here for a night in transit to Kathmandu. Average hotel to stay only if you are in transit, otherwise, why one should spend more money here at the airport rather than staying in city areas. Everything was expensive but some of staff were nice and room facilities were okay. So many things in my room was initially not working and I had to call house keeping to fix it such as safety deposit box, TV remote, Refrigerator (with anything inside).and so on. There was nothing that really attracted me so much. But in general I saw they have different facilities within hotel complex, including many restaurants and bar, pools etc.

[]

[]

We stayed one night between our flights from Australia to North America and arrived late in the evening. The room temperature never rose above 18 degrees Celcius and the shower taps were broken and therefore shower temperature adjustment was extremely difficult. Service was just OK and the breakfast which was included in our package was pretty good. For the price of the room we did not feel we received good value at all. Room was clean but bed was like sleeping on a sheet of plywood and there were no face cloths.

[[425, 439]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 19]], "text": "The rooms are clean"}, "review": {"tkn_id": [[77, 79]], "idx": [[425, 439]], "text": "Room was clean"}}]

My third time in this hotel, excellent staff from Front desk. Luggage was sent quickly and quick check in. There is no other hotel closer to the airport. Good location for early flight visitor like me.

[[29, 44], [62, 105]]

[{"summary": {"tkn_id": [[7, 11]], "idx": [[37, 63]], "text": "the staff are very helpful"}, "review": {"tkn_id": [[7, 8], [13, 20]], "idx": [[29, 44], [62, 105]], "text": "excellent staff ... Luggage was sent quickly and quick check in"}}]

I usually avoid airport hotels like the plague, but the Regal at HK is very good. Clean spacious room, good dining facilities and a reasonable room rate.

[[82, 101]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 32]], "text": "The rooms are clean and spacious"}, "review": {"tkn_id": [[18, 20]], "idx": [[82, 101]], "text": "Clean spacious room"}}]

A quiet place despite the airport. Free transport was wonderful.

[[35, 63]]

[{"summary": {"tkn_id": [[7, 9], [11, 11]], "idx": [[37, 50], [56, 63]], "text": "the staff are ... helpful"}, "review": {"tkn_id": [[7, 10]], "idx": [[35, 63]], "text": "Free transport was wonderful"}}]

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The staff at this highly recommended Montreal hotel were friendly, warm and so helpful. The hotel is also close to sights, restaurants and shopping.

The best part of this hotel is the staff. We were greeted by the ubiquitous doorman and all staff every time we entered the hotel. We felt as if we were the most important guests in the hotel and the staff were constantly concerned about our needs. The breakfast was a lavish buffet and again the wait staff was outstanding This is a beautiful hotel in the old part of Montreal and close to good restaurants, art galleries, and shopping. The room was luxurious, beautifully appointed, comfortable and spotless. It is just around the corner from a major theater and the cathedral and the river. It is short cab ride to the cultural center where they have the symphony, ballet and etc. The metro station is about a 10 minute walk.

[[196, 247], [344, 349], [382, 407], [424, 436]]

[{"summary": {"tkn_id": [[0, 5], [7, 14]], "idx": [[0, 36], [46, 86]], "text": "The staff at this highly recommended ... hotel were friendly, warm and so helpful"}, "review": {"tkn_id": [[41, 48]], "idx": [[196, 247]], "text": "the staff were constantly concerned about our needs"}}, {"summary": {"tkn_id": [[16, 26]], "idx": [[88, 147]], "text": "The hotel is also close to sights, restaurants and shopping"}, "review": {"tkn_id": [[67, 67], [75, 78], [83, 84]], "idx": [[344, 349], [382, 407], [424, 436]], "text": "hotel ... close to good restaurants ... and shopping"}}]

We stayed at the Saint Sulpice in early October. The hotel has a perfect location right in the heart of the Old Quarter. Lots of restaurants and attractions in the surrounding area. The hotel staff is excellent, the rooms are beautiful with great bathrooms. Restaurant us good quality and group members enjoyed meals there. Concierge and front desk staff was warm and helpful. The doorman are always there to help and offer a smile. Stop reading these reviews and book it! There is nothing not to like with the Saint Sulpice. We travel and book hotels all over the world, this one is a keeper!

[[49, 81], [121, 180], [349, 375], [572, 592]]

[{"summary": {"tkn_id": [[0, 1], [8, 14]], "idx": [[0, 9], [52, 86]], "text": "The staff ... were friendly, warm and so helpful"}, "review": {"tkn_id": [[64, 68]], "idx": [[349, 375]], "text": "staff was warm and helpful"}}, {"summary": {"tkn_id": [[4, 7]], "idx": [[18, 51]], "text": "highly recommended Montreal hotel"}, "review": {"tkn_id": [[10, 15], [111, 115]], "idx": [[49, 81], [572, 592]], "text": "The hotel has a perfect location ... this one is a keeper"}}, {"summary": {"tkn_id": [[16, 24]], "idx": [[88, 134]], "text": "The hotel is also close to sights, restaurants"}, "review": {"tkn_id": [[25, 33]], "idx": [[121, 180]], "text": "Lots of restaurants and attractions in the surrounding area"}}]

I rely heavily on reviews for visiting all over the world. This hotel was hands down one of the nicest and most beautiful places. It was a extremely spacious room, with a queen bed, couch, fire place, large fridge, stove and sink and a window that opened toward the street and a good size bathroom. Everyone that worked there was very helpful and nice and we felt very welcomed. The location is perfect and very central to a grocery store, liquor store, restaurants, etc. I would highly recommend this Hotel and really enjoyed our stay because of it.

[[74, 128], [299, 377], [379, 470], [472, 507]]

[{"summary": {"tkn_id": [[4, 7]], "idx": [[18, 51]], "text": "highly recommended Montreal hotel"}, "review": {"tkn_id": [[15, 24], [97, 102]], "idx": [[74, 128], [472, 507]], "text": "hands down one of the nicest and most beautiful places ... I would highly recommend this Hotel"}}, {"summary": {"tkn_id": [[0, 1], [8, 14]], "idx": [[0, 9], [52, 86]], "text": "The staff ... were friendly, warm and so helpful"}, "review": {"tkn_id": [[63, 76]], "idx": [[299, 377]], "text": "Everyone that worked there was very helpful and nice and we felt very welcomed"}}, {"summary": {"tkn_id": [[16, 21], [24, 26]], "idx": [[88, 114], [123, 147]], "text": "The hotel is also close to ... restaurants and shopping"}, "review": {"tkn_id": [[78, 95]], "idx": [[379, 470]], "text": "The location is perfect and very central to a grocery store, liquor store, restaurants, etc"}}]

Cozy, comfortable, elegant and reasonably priced the Saint-Sulpice is in the heart of old Montreal between just behind the cathedral. It is quiet, friendly and pet friendly. Although we were in Montreal on the shortest days of the year our first floor room next to a courtyard garden was sunny and welcoming. One of our favorite hotels anywhere.

[[0, 48], [147, 172], [309, 335]]

[{"summary": {"tkn_id": [[0, 1], [8, 9]], "idx": [[0, 9], [52, 65]], "text": "The staff ... were friendly"}, "review": {"tkn_id": [[29, 32]], "idx": [[147, 172]], "text": "friendly and pet friendly"}}, {"summary": {"tkn_id": [[4, 7]], "idx": [[18, 51]], "text": "highly recommended Montreal hotel"}, "review": {"tkn_id": [[0, 7], [60, 64]], "idx": [[0, 48], [309, 335]], "text": "Cozy, comfortable, elegant and reasonably priced ... One of our favorite hotels"}}]

Vacation with 3 sisters and Mom for Mother's Day. The only place I could find where the suite could accomodate 4 of us nicely. Clean, bright, and comfortable plus and it is right in the Old City (which was good for my mother). There outdoor dining area was great for lunch! Good staff, too.

[[127, 157], [167, 194], [274, 290]]

[{"summary": {"tkn_id": [[0, 1], [8, 8], [14, 14]], "idx": [[0, 9], [52, 56], [79, 86]], "text": "The staff ... were ... helpful"}, "review": {"tkn_id": [[60, 64]], "idx": [[274, 290]], "text": "Good staff, too."}}, {"summary": {"tkn_id": [[4, 7]], "idx": [[18, 51]], "text": "highly recommended Montreal hotel"}, "review": {"tkn_id": [[27, 32], [37, 41]], "idx": [[127, 157], [173, 194]], "text": "Clean, bright, and comfortable ... right in the Old City"}}, {"summary": {"tkn_id": [[16, 22]], "idx": [[88, 121]], "text": "The hotel is also close to sights"}, "review": {"tkn_id": [[35, 41]], "idx": [[167, 194]], "text": "it is right in the Old City"}}]

Great service, beautiful stylish contemporary decor! And even a Tassimo espresso maker in every room. L'Occitane bath products were amazing! Plus free Wi-Fi ! Central as it is located right next to Notre Dame Cathedral! Would definitely recommend this hotel to the most finicky of people!

[[0, 13], [159, 218], [220, 257]]

[{"summary": {"tkn_id": [[0, 1], [8, 8], [14, 14]], "idx": [[0, 9], [52, 56], [79, 86]], "text": "The staff ... were ... helpful"}, "review": {"tkn_id": [[0, 1]], "idx": [[0, 13]], "text": "Great service"}}, {"summary": {"tkn_id": [[4, 7]], "idx": [[18, 51]], "text": "highly recommended Montreal hotel"}, "review": {"tkn_id": [[34, 40], [42, 46]], "idx": [[176, 218], [220, 257]], "text": "located right next to Notre Dame Cathedral ... Would definitely recommend this hotel"}}, {"summary": {"tkn_id": [[16, 22]], "idx": [[88, 121]], "text": "The hotel is also close to sights"}, "review": {"tkn_id": [[30, 40]], "idx": [[159, 218]], "text": "Central as it is located right next to Notre Dame Cathedral"}}]

I love montreal, this hotel was available at a good value and came highly recommended. Very pleased with the location and hotel in general although slightly disappointed with saunda and fitness centre. I think there are better values out there.

[[17, 57], [67, 85]]

[{"summary": {"tkn_id": [[4, 7]], "idx": [[18, 51]], "text": "highly recommended Montreal hotel"}, "review": {"tkn_id": [[4, 11], [14, 15]], "idx": [[17, 57], [67, 85]], "text": "this hotel was available at a good value ... highly recommended"}}]

Love this hotel. Perfect location to explore old town. Wouldn't even consider any other hotel in town. Our third visit and certainly will return again. The comp. breakfasts alone would bring us back.

[[0, 15], [17, 53], [55, 101]]

[{"summary": {"tkn_id": [[4, 7]], "idx": [[18, 51]], "text": "highly recommended Montreal hotel"}, "review": {"tkn_id": [[0, 2], [11, 19]], "idx": [[0, 15], [55, 101]], "text": "Love this hotel ... Wouldn't even consider any other hotel in town"}}, {"summary": {"tkn_id": [[16, 18], [20, 22]], "idx": [[88, 100], [106, 121]], "text": "The hotel is ... close to sights"}, "review": {"tkn_id": [[4, 9]], "idx": [[17, 53]], "text": "Perfect location to explore old town"}}]

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The hotel is definitely recommended and the front of house staff were particularly amiable and helpful.

The best part of this hotel is the staff. We were greeted by the ubiquitous doorman and all staff every time we entered the hotel. We felt as if we were the most important guests in the hotel and the staff were constantly concerned about our needs. The breakfast was a lavish buffet and again the wait staff was outstanding This is a beautiful hotel in the old part of Montreal and close to good restaurants, art galleries, and shopping. The room was luxurious, beautifully appointed, comfortable and spotless. It is just around the corner from a major theater and the cathedral and the river. It is short cab ride to the cultural center where they have the symphony, ballet and etc. The metro station is about a 10 minute walk.

[[42, 191]]

[{"summary": {"tkn_id": [[0, 15]], "idx": [[0, 102]], "text": "The hotel is definitely recommended and the front of house staff were particularly amiable and helpful"}, "review": {"tkn_id": [[10, 39]], "idx": [[42, 191]], "text": "We were greeted by the ubiquitous doorman and all staff every time we entered the hotel. We felt as if we were the most important guests in the hotel"}}]

We stayed at the Saint Sulpice in early October. The hotel has a perfect location right in the heart of the Old Quarter. Lots of restaurants and attractions in the surrounding area. The hotel staff is excellent, the rooms are beautiful with great bathrooms. Restaurant us good quality and group members enjoyed meals there. Concierge and front desk staff was warm and helpful. The doorman are always there to help and offer a smile. Stop reading these reviews and book it! There is nothing not to like with the Saint Sulpice. We travel and book hotels all over the world, this one is a keeper!

[[49, 81], [324, 375], [377, 431], [572, 592]]

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I rely heavily on reviews for visiting all over the world. This hotel was hands down one of the nicest and most beautiful places. It was a extremely spacious room, with a queen bed, couch, fire place, large fridge, stove and sink and a window that opened toward the street and a good size bathroom. Everyone that worked there was very helpful and nice and we felt very welcomed. The location is perfect and very central to a grocery store, liquor store, restaurants, etc. I would highly recommend this Hotel and really enjoyed our stay because of it.

[[74, 128], [299, 377], [472, 507]]

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Cozy, comfortable, elegant and reasonably priced the Saint-Sulpice is in the heart of old Montreal between just behind the cathedral. It is quiet, friendly and pet friendly. Although we were in Montreal on the shortest days of the year our first floor room next to a courtyard garden was sunny and welcoming. One of our favorite hotels anywhere.

[[0, 48], [309, 344]]

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Vacation with 3 sisters and Mom for Mother's Day. The only place I could find where the suite could accomodate 4 of us nicely. Clean, bright, and comfortable plus and it is right in the Old City (which was good for my mother). There outdoor dining area was great for lunch! Good staff, too.

[[227, 284]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 35]], "text": "The hotel is definitely recommended"}, "review": {"tkn_id": [[51, 61]], "idx": [[227, 284]], "text": "There outdoor dining area was great for lunch! Good staff"}}, {"summary": {"tkn_id": [[6, 11], [15, 15]], "idx": [[40, 69], [95, 102]], "text": "the front of house staff were ... helpful"}, "review": {"tkn_id": [[60, 61]], "idx": [[274, 284]], "text": "Good staff"}}]

Great service, beautiful stylish contemporary decor! And even a Tassimo espresso maker in every room. L'Occitane bath products were amazing! Plus free Wi-Fi ! Central as it is located right next to Notre Dame Cathedral! Would definitely recommend this hotel to the most finicky of people!

[[220, 257]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 35]], "text": "The hotel is definitely recommended"}, "review": {"tkn_id": [[42, 46]], "idx": [[220, 257]], "text": "Would definitely recommend this hotel"}}]

I love montreal, this hotel was available at a good value and came highly recommended. Very pleased with the location and hotel in general although slightly disappointed with saunda and fitness centre. I think there are better values out there.

[[17, 27], [67, 85]]

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Love this hotel. Perfect location to explore old town. Wouldn't even consider any other hotel in town. Our third visit and certainly will return again. The comp. breakfasts alone would bring us back.

[[17, 53], [55, 101]]

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The hotel is highly recommended. The location is great and the staff is very helpful.

The best part of this hotel is the staff. We were greeted by the ubiquitous doorman and all staff every time we entered the hotel. We felt as if we were the most important guests in the hotel and the staff were constantly concerned about our needs. The breakfast was a lavish buffet and again the wait staff was outstanding This is a beautiful hotel in the old part of Montreal and close to good restaurants, art galleries, and shopping. The room was luxurious, beautifully appointed, comfortable and spotless. It is just around the corner from a major theater and the cathedral and the river. It is short cab ride to the cultural center where they have the symphony, ballet and etc. The metro station is about a 10 minute walk.

[[344, 436], [511, 728]]

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We stayed at the Saint Sulpice in early October. The hotel has a perfect location right in the heart of the Old Quarter. Lots of restaurants and attractions in the surrounding area. The hotel staff is excellent, the rooms are beautiful with great bathrooms. Restaurant us good quality and group members enjoyed meals there. Concierge and front desk staff was warm and helpful. The doorman are always there to help and offer a smile. Stop reading these reviews and book it! There is nothing not to like with the Saint Sulpice. We travel and book hotels all over the world, this one is a keeper!

[[53, 81], [349, 358], [368, 375], [433, 445], [452, 472]]

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I rely heavily on reviews for visiting all over the world. This hotel was hands down one of the nicest and most beautiful places. It was a extremely spacious room, with a queen bed, couch, fire place, large fridge, stove and sink and a window that opened toward the street and a good size bathroom. Everyone that worked there was very helpful and nice and we felt very welcomed. The location is perfect and very central to a grocery store, liquor store, restaurants, etc. I would highly recommend this Hotel and really enjoyed our stay because of it.

[[74, 128], [299, 342], [379, 419], [472, 507]]

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Cozy, comfortable, elegant and reasonably priced the Saint-Sulpice is in the heart of old Montreal between just behind the cathedral. It is quiet, friendly and pet friendly. Although we were in Montreal on the shortest days of the year our first floor room next to a courtyard garden was sunny and welcoming. One of our favorite hotels anywhere.

[[0, 48], [53, 132], [147, 172], [309, 344]]

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Vacation with 3 sisters and Mom for Mother's Day. The only place I could find where the suite could accomodate 4 of us nicely. Clean, bright, and comfortable plus and it is right in the Old City (which was good for my mother). There outdoor dining area was great for lunch! Good staff, too.

[[170, 194]]

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Great service, beautiful stylish contemporary decor! And even a Tassimo espresso maker in every room. L'Occitane bath products were amazing! Plus free Wi-Fi ! Central as it is located right next to Notre Dame Cathedral! Would definitely recommend this hotel to the most finicky of people!

[[0, 13], [159, 218], [220, 257]]

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I love montreal, this hotel was available at a good value and came highly recommended. Very pleased with the location and hotel in general although slightly disappointed with saunda and fitness centre. I think there are better values out there.

[[17, 27], [62, 85], [87, 117], [202, 243]]

[{"summary": {"tkn_id": [[6, 9]], "idx": [[33, 54]], "text": "The location is great"}, "review": {"tkn_id": [[17, 21]], "idx": [[87, 117]], "text": "Very pleased with the location"}}, {"summary": {"tkn_id": [[0, 4]], "idx": [[0, 31]], "text": "The hotel is highly recommended"}, "review": {"tkn_id": [[4, 5], [13, 15], [35, 42]], "idx": [[17, 27], [62, 85], [202, 243]], "text": "this hotel ... came highly recommended ... I think there are better values out there"}}]

Love this hotel. Perfect location to explore old town. Wouldn't even consider any other hotel in town. Our third visit and certainly will return again. The comp. breakfasts alone would bring us back.

[[0, 15], [17, 53], [55, 101]]

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The staff at this highly recommended Montreal hotel were friendly, warm and so helpful. The hotel is also close to sights, restaurants and shopping.

We chose the Hilton Bonaventure for our recent stay in Montreal based on the glowing recommendation of a frequent flying family member. The downtown location proved to be a great starting point for our city explorations. The room was clean, well laid out, and comfortable. The staff was courteous and al spoke flawless English. One evening we decided to sample some local ice wine we had purchased, the hotel quickly brought us glasses, opened, and then served us our wine. The breakfast was delicious, and the selection at the bar was above average. The rooftop garden was beautiful, although we didnat have time to walk though it in its entirety. Over all I give this hotel my full recommendation.

[[273, 326], [649, 698]]

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Hilton Bonaventure definitely provides bang for your buck. The layout for this hotel is very unique. It has many "wings" and each wing has access to its own private pool. It also has many water features and excellent landscaping throughout the outdoor patios that are accessible privately via the rooms. You don't even realize that you are on the 17th floor once you get off the main elevator at the reception level and the view of the city from that floor is breathtaking. The staff is quite friendly and accomodating. The only drawback: wired interenet only available for 1 computer in each room. Wireless internet is only available in the lobby. However, I enjoyed my stay!

[[0, 57], [474, 518]]

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Recently in Montreal to attend a concert with my teen Grand daughter and her friend. We chose the Bonaventure after much consideration due to it's proximity to the bell Centre( concert Venue and also Hockey Game Venue which my husband was attending). The decision could not have been better.The Bonaventure is connected to Montreal's extensive underground City, lots of shopping, a skating rink, movie theatres.we were thrilled. To say nothing of the friendly hotel staff.to a person they were helpful and welcoming. This is obviously a very well run facility. The management and staff should be proud.

[[291, 413], [429, 515]]

[{"summary": {"tkn_id": [[0, 9], [11, 14]], "idx": [[0, 65], [67, 86]], "text": "The staff at this highly recommended Montreal hotel were friendly ... warm and so helpful"}, "review": {"tkn_id": [[79, 93]], "idx": [[429, 515]], "text": "To say nothing of the friendly hotel staff.to a person they were helpful and welcoming"}}, {"summary": {"tkn_id": [[16, 22], [25, 26]], "idx": [[88, 121], [135, 147]], "text": "The hotel is also close to sights ... and shopping"}, "review": {"tkn_id": [[55, 75]], "idx": [[291, 413]], "text": "The Bonaventure is connected to Montreal's extensive underground City, lots of shopping, a skating rink, movie theatres.we"}}]

There are no elevators and the staff doesn't tell you. I had to drag my bags upstairs and then downstairs. There were no bellmans available when we arrived. It was horrible for $100US per night. When I asked for a closer room, I was given a downgraded room. I've never stayed at a 4 star hotel without elevators and no bellmen. Also, the drain in the bathtub was very slow. You end up showering in 4 inches of water.

[[0, 53], [55, 105], [195, 256], [258, 326]]

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hotel in central downtown location. Comfortable, the greatest asset is the garden with swimming pool on the top floor is even heated in winter ! Book a room on the executive floor and enjoy complimentary breakfast and evening appetizers and snacks for a small fee. A perfect hotel to stay in the city.

[]

[]

Wonderful quality hotel. The garden and pool are a great escape from the city below. The room was clean, comfortable and tastefully renovated - very modern yet so comfy. The staff was very helpful and the location of the hotel is perfect for every sight in Montreal.

[[0, 23], [25, 83], [170, 196], [201, 265]]

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Was participating at a business convention in Montreal. We stayed at this hotel. Nice hotel with comfortable beds and nice view of downtown Montreal. Near Place Bonaventure. Closed to Bell centre and all fancy restaurant around.

[[118, 227]]

[{"summary": {"tkn_id": [[16, 24]], "idx": [[88, 134]], "text": "The hotel is also close to sights, restaurants"}, "review": {"tkn_id": [[21, 39]], "idx": [[118, 227]], "text": "nice view of downtown Montreal. Near Place Bonaventure. Closed to Bell centre and all fancy restaurant around"}}]

Everything about this hotel was fine. It is a typical, better-than-averagely run downtown Hilton property. I went there for a few days on business and ended up liking it a lot.

[[0, 36]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 36]], "text": "The staff at this highly recommended"}, "review": {"tkn_id": [[0, 5]], "idx": [[0, 36]], "text": "Everything about this hotel was fine"}}]

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The hotel is definitely recommended and the front of house staff were particularly amiable and helpful.

We chose the Hilton Bonaventure for our recent stay in Montreal based on the glowing recommendation of a frequent flying family member. The downtown location proved to be a great starting point for our city explorations. The room was clean, well laid out, and comfortable. The staff was courteous and al spoke flawless English. One evening we decided to sample some local ice wine we had purchased, the hotel quickly brought us glasses, opened, and then served us our wine. The breakfast was delicious, and the selection at the bar was above average. The rooftop garden was beautiful, although we didnat have time to walk though it in its entirety. Over all I give this hotel my full recommendation.

[[277, 296], [417, 472], [658, 698]]

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Hilton Bonaventure definitely provides bang for your buck. The layout for this hotel is very unique. It has many "wings" and each wing has access to its own private pool. It also has many water features and excellent landscaping throughout the outdoor patios that are accessible privately via the rooms. You don't even realize that you are on the 17th floor once you get off the main elevator at the reception level and the view of the city from that floor is breathtaking. The staff is quite friendly and accomodating. The only drawback: wired interenet only available for 1 computer in each room. Wireless internet is only available in the lobby. However, I enjoyed my stay!

[[0, 57], [474, 518]]

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Recently in Montreal to attend a concert with my teen Grand daughter and her friend. We chose the Bonaventure after much consideration due to it's proximity to the bell Centre( concert Venue and also Hockey Game Venue which my husband was attending). The decision could not have been better.The Bonaventure is connected to Montreal's extensive underground City, lots of shopping, a skating rink, movie theatres.we were thrilled. To say nothing of the friendly hotel staff.to a person they were helpful and welcoming. This is obviously a very well run facility. The management and staff should be proud.

[[295, 360], [451, 515], [517, 559]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 35]], "text": "The hotel is definitely recommended"}, "review": {"tkn_id": [[56, 64], [95, 102]], "idx": [[295, 360], [517, 559]], "text": "Bonaventure is connected to Montreal's extensive underground City ... This is obviously a very well run facility"}}, {"summary": {"tkn_id": [[10, 15]], "idx": [[59, 102]], "text": "staff were particularly amiable and helpful"}, "review": {"tkn_id": [[84, 93]], "idx": [[451, 515]], "text": "friendly hotel staff.to a person they were helpful and welcoming"}}]

There are no elevators and the staff doesn't tell you. I had to drag my bags upstairs and then downstairs. There were no bellmans available when we arrived. It was horrible for $100US per night. When I asked for a closer room, I was given a downgraded room. I've never stayed at a 4 star hotel without elevators and no bellmen. Also, the drain in the bathtub was very slow. You end up showering in 4 inches of water.

[[0, 53]]

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hotel in central downtown location. Comfortable, the greatest asset is the garden with swimming pool on the top floor is even heated in winter ! Book a room on the executive floor and enjoy complimentary breakfast and evening appetizers and snacks for a small fee. A perfect hotel to stay in the city.

[[145, 156]]

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Wonderful quality hotel. The garden and pool are a great escape from the city below. The room was clean, comfortable and tastefully renovated - very modern yet so comfy. The staff was very helpful and the location of the hotel is perfect for every sight in Montreal.

[[0, 23], [174, 196]]

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Was participating at a business convention in Montreal. We stayed at this hotel. Nice hotel with comfortable beds and nice view of downtown Montreal. Near Place Bonaventure. Closed to Bell centre and all fancy restaurant around.

[[81, 113], [174, 227]]

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Everything about this hotel was fine. It is a typical, better-than-averagely run downtown Hilton property. I went there for a few days on business and ended up liking it a lot.

[]

[]

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The hotel is highly recommended. The location is great and the staff is very helpful.

We chose the Hilton Bonaventure for our recent stay in Montreal based on the glowing recommendation of a frequent flying family member. The downtown location proved to be a great starting point for our city explorations. The room was clean, well laid out, and comfortable. The staff was courteous and al spoke flawless English. One evening we decided to sample some local ice wine we had purchased, the hotel quickly brought us glasses, opened, and then served us our wine. The breakfast was delicious, and the selection at the bar was above average. The rooftop garden was beautiful, although we didnat have time to walk though it in its entirety. Over all I give this hotel my full recommendation.

[[136, 219], [273, 326], [649, 698]]

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Hilton Bonaventure definitely provides bang for your buck. The layout for this hotel is very unique. It has many "wings" and each wing has access to its own private pool. It also has many water features and excellent landscaping throughout the outdoor patios that are accessible privately via the rooms. You don't even realize that you are on the 17th floor once you get off the main elevator at the reception level and the view of the city from that floor is breathtaking. The staff is quite friendly and accomodating. The only drawback: wired interenet only available for 1 computer in each room. Wireless internet is only available in the lobby. However, I enjoyed my stay!

[[0, 57], [125, 169], [474, 518]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 32]], "text": "The hotel is highly recommended."}, "review": {"tkn_id": [[0, 7], [25, 33]], "idx": [[0, 57], [125, 169]], "text": "Hilton Bonaventure definitely provides bang for your buck ... each wing has access to its own private pool"}}, {"summary": {"tkn_id": [[11, 15]], "idx": [[59, 84]], "text": "the staff is very helpful"}, "review": {"tkn_id": [[91, 97]], "idx": [[474, 518]], "text": "The staff is quite friendly and accomodating"}}]

Recently in Montreal to attend a concert with my teen Grand daughter and her friend. We chose the Bonaventure after much consideration due to it's proximity to the bell Centre( concert Venue and also Hockey Game Venue which my husband was attending). The decision could not have been better.The Bonaventure is connected to Montreal's extensive underground City, lots of shopping, a skating rink, movie theatres.we were thrilled. To say nothing of the friendly hotel staff.to a person they were helpful and welcoming. This is obviously a very well run facility. The management and staff should be proud.

[[291, 360], [447, 515], [517, 559]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 31]], "text": "The hotel is highly recommended"}, "review": {"tkn_id": [[55, 64], [95, 102]], "idx": [[291, 360], [517, 559]], "text": "The Bonaventure is connected to Montreal's extensive underground City ... This is obviously a very well run facility"}}, {"summary": {"tkn_id": [[6, 9]], "idx": [[33, 54]], "text": "The location is great"}, "review": {"tkn_id": [[55, 64]], "idx": [[291, 360]], "text": "The Bonaventure is connected to Montreal's extensive underground City"}}, {"summary": {"tkn_id": [[11, 15]], "idx": [[59, 84]], "text": "the staff is very helpful"}, "review": {"tkn_id": [[83, 93]], "idx": [[447, 515]], "text": "the friendly hotel staff.to a person they were helpful and welcoming"}}]

There are no elevators and the staff doesn't tell you. I had to drag my bags upstairs and then downstairs. There were no bellmans available when we arrived. It was horrible for $100US per night. When I asked for a closer room, I was given a downgraded room. I've never stayed at a 4 star hotel without elevators and no bellmen. Also, the drain in the bathtub was very slow. You end up showering in 4 inches of water.

[[0, 53], [55, 105], [195, 256], [258, 326]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 31]], "text": "The hotel is highly recommended"}, "review": {"tkn_id": [[12, 21], [56, 69]], "idx": [[55, 105], [258, 326]], "text": "I had to drag my bags upstairs and then downstairs ... I've never stayed at a 4 star hotel without elevators and no bellmen"}}, {"summary": {"tkn_id": [[11, 15]], "idx": [[59, 84]], "text": "the staff is very helpful"}, "review": {"tkn_id": [[0, 10], [41, 54]], "idx": [[0, 53], [195, 256]], "text": "There are no elevators and the staff doesn't tell you ... When I asked for a closer room, I was given a downgraded room"}}]

hotel in central downtown location. Comfortable, the greatest asset is the garden with swimming pool on the top floor is even heated in winter ! Book a room on the executive floor and enjoy complimentary breakfast and evening appetizers and snacks for a small fee. A perfect hotel to stay in the city.

[[145, 179]]

[{"summary": {"tkn_id": [[1, 4]], "idx": [[4, 31]], "text": "hotel is highly recommended"}, "review": {"tkn_id": [[27, 33]], "idx": [[145, 179]], "text": "Book a room on the executive floor"}}]

Wonderful quality hotel. The garden and pool are a great escape from the city below. The room was clean, comfortable and tastefully renovated - very modern yet so comfy. The staff was very helpful and the location of the hotel is perfect for every sight in Montreal.

[[170, 237]]

[{"summary": {"tkn_id": [[6, 15]], "idx": [[33, 84]], "text": "The location is great and the staff is very helpful"}, "review": {"tkn_id": [[33, 45]], "idx": [[170, 237]], "text": "The staff was very helpful and the location of the hotel is perfect"}}, {"summary": {"tkn_id": [[0, 4]], "idx": [[0, 31]], "text": "The hotel is highly recommended"}, "review": {"tkn_id": [[33, 45]], "idx": [[170, 237]], "text": "The staff was very helpful and the location of the hotel is perfect"}}]

Was participating at a business convention in Montreal. We stayed at this hotel. Nice hotel with comfortable beds and nice view of downtown Montreal. Near Place Bonaventure. Closed to Bell centre and all fancy restaurant around.

[[81, 172]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 31]], "text": "The hotel is highly recommended"}, "review": {"tkn_id": [[15, 25]], "idx": [[81, 148]], "text": "Nice hotel with comfortable beds and nice view of downtown Montreal"}}, {"summary": {"tkn_id": [[6, 9]], "idx": [[33, 54]], "text": "The location is great"}, "review": {"tkn_id": [[21, 29]], "idx": [[118, 172]], "text": "nice view of downtown Montreal. Near Place Bonaventure"}}]

Everything about this hotel was fine. It is a typical, better-than-averagely run downtown Hilton property. I went there for a few days on business and ended up liking it a lot.

[[0, 36]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 31]], "text": "The hotel is highly recommended"}, "review": {"tkn_id": [[0, 5]], "idx": [[0, 36]], "text": "Everything about this hotel was fine"}}]

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The staff at the hotel are very helpful. The location of this hotel is simply superb becaus it's in a central location close to downtown sights and also more representative of locals.

Great Location Stayed at the Brunelleschi in late December. The location was terrific, the breakfast hearty, and the rooms large and above average for Italy for the price. Turn two corners and you are in the piazza next to Giotto's campanile. As an american who speaks fluent italian, and a mother of 3, I never go to Italy to sleep in 5 star resort hotels. This hotel could never be compared to the Four Seasons, but, in Florence, it was the perfect place to start and end each day.

[[172, 241]]

[{"summary": {"tkn_id": [[10, 14], [16, 16]], "idx": [[45, 70], [78, 84]], "text": "location of this hotel is ... superb"}, "review": {"tkn_id": [[32, 40]], "idx": [[172, 214]], "text": "Turn two corners and you are in the piazza"}}, {"summary": {"tkn_id": [[20, 24]], "idx": [[97, 124]], "text": "in a central location close"}, "review": {"tkn_id": [[38, 40]], "idx": [[201, 214]], "text": "in the piazza"}}, {"summary": {"tkn_id": [[24, 27]], "idx": [[119, 143]], "text": "close to downtown sights"}, "review": {"tkn_id": [[32, 33], [35, 37], [41, 45]], "idx": [[172, 180], [189, 200], [215, 241]], "text": "Turn two ... and you are ... next to Giotto's campanile"}}]

Lovely hotel We stayed here for my husband's birthday weekend. We're ususally more 3* hotel people so this was a bit of a treat, but it was worth every penny. The hotel is beautiful - such a lovely building and a GREAT location. The staff were unfailingly polite as we checked in and went to the bar. Our room was a good size with an ENORMOUS bathroom, and views of the campanile. Breakfast was excellent.I found the hotel pretty much faultless. And Florence? Just beautiful.

[[211, 227]]

[{"summary": {"tkn_id": [[9, 16]], "idx": [[41, 84]], "text": "The location of this hotel is simply superb"}, "review": {"tkn_id": [[46, 48]], "idx": [[211, 227]], "text": "a GREAT location"}}]

Great location, great staff! This hotel was a real find! We loved the location and the front desk staff was the friendliest in Italy! The breakfast buffet was also excellent! This hotel was in a quiet alley, just steps from the Duomo and the best shopping in Florence! The only negative was the multiple levels on the different floors, making it difficult to get around in the hotel. A minor inconvenience for an otherwise excellent hotel.

[[0, 14], [57, 78]]

[{"summary": {"tkn_id": [[9, 16]], "idx": [[41, 84]], "text": "The location of this hotel is simply superb"}, "review": {"tkn_id": [[0, 1], [13, 16]], "idx": [[0, 14], [57, 78]], "text": "Great location ... We loved the location"}}]

Wonderful stay in Florence Hotel Brunelleschi is a lovely hotel in an excellent location in the heart of Florence. The rooms are brilliant , although the bells of the Duomo wake you up early in the morning! All the staff are very helpful and can make good suggestions for eating out - I had the best sea bass I have ever had from one of their recommendations. I would thoroughly recommend a stay at this delightful hotel.

[[49, 113], [207, 237]]

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great location,if a little noisy lovely hotel,very friendly helpful staffright in the middle of all the actionwe had a suite,which had a separete bedroom(very handy)clean,very good choice on buffet breakfastonly down side was our room was on the front of the hotelwhich is on one of the main streets.so bin men and road sweepers could be heard ealy in the morninggood value more money

[[0, 32], [46, 78]]

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Great experience! My friend and I stayed for 4 nights. We had no complaints whatsoever. The service, staff, cleanliness, comfort etc were all exemplary. Special tip: bring a picnic lunch up to the rooftop terrace and get a breathtaking view of the city. The view of the Duomo there by sunrise is sublime.

[[86, 106], [133, 151], [254, 275], [293, 303]]

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only Brunelleschi is the only one who could have build something better! a portion of our large room

[]

[]

Brunelleschi was Perfect! View from Rooftop Patio

[[0, 24], [26, 49]]

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The hotel is wonderfully located only a few minutes' walk to the Duomo, great destinations and popular sites. To add to this the staff are really helpful.

Great Location Stayed at the Brunelleschi in late December. The location was terrific, the breakfast hearty, and the rooms large and above average for Italy for the price. Turn two corners and you are in the piazza next to Giotto's campanile. As an american who speaks fluent italian, and a mother of 3, I never go to Italy to sleep in 5 star resort hotels. This hotel could never be compared to the Four Seasons, but, in Florence, it was the perfect place to start and end each day.

[[172, 241]]

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Lovely hotel We stayed here for my husband's birthday weekend. We're ususally more 3* hotel people so this was a bit of a treat, but it was worth every penny. The hotel is beautiful - such a lovely building and a GREAT location. The staff were unfailingly polite as we checked in and went to the bar. Our room was a good size with an ENORMOUS bathroom, and views of the campanile. Breakfast was excellent.I found the hotel pretty much faultless. And Florence? Just beautiful.

[[229, 262]]

[{"summary": {"tkn_id": [[25, 29]], "idx": [[125, 153]], "text": "the staff are really helpful"}, "review": {"tkn_id": [[50, 54]], "idx": [[229, 262]], "text": "The staff were unfailingly polite"}}]

Great location, great staff! This hotel was a real find! We loved the location and the front desk staff was the friendliest in Italy! The breakfast buffet was also excellent! This hotel was in a quiet alley, just steps from the Duomo and the best shopping in Florence! The only negative was the multiple levels on the different floors, making it difficult to get around in the hotel. A minor inconvenience for an otherwise excellent hotel.

[[83, 132], [175, 267]]

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Wonderful stay in Florence Hotel Brunelleschi is a lovely hotel in an excellent location in the heart of Florence. The rooms are brilliant , although the bells of the Duomo wake you up early in the morning! All the staff are very helpful and can make good suggestions for eating out - I had the best sea bass I have ever had from one of their recommendations. I would thoroughly recommend a stay at this delightful hotel.

[[58, 88], [141, 205], [207, 237]]

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great location,if a little noisy lovely hotel,very friendly helpful staffright in the middle of all the actionwe had a suite,which had a separete bedroom(very handy)clean,very good choice on buffet breakfastonly down side was our room was on the front of the hotelwhich is on one of the main streets.so bin men and road sweepers could be heard ealy in the morninggood value more money

[[46, 78]]

[{"summary": {"tkn_id": [[25, 29]], "idx": [[125, 153]], "text": "the staff are really helpful"}, "review": {"tkn_id": [[10, 13]], "idx": [[46, 78]], "text": "very friendly helpful staffright"}}]

Great experience! My friend and I stayed for 4 nights. We had no complaints whatsoever. The service, staff, cleanliness, comfort etc were all exemplary. Special tip: bring a picnic lunch up to the rooftop terrace and get a breathtaking view of the city. The view of the Duomo there by sunrise is sublime.

[[86, 106], [133, 151]]

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only Brunelleschi is the only one who could have build something better! a portion of our large room

[]

[]

Brunelleschi was Perfect! View from Rooftop Patio

[[26, 49]]

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The location is great. It's close to the Duomo, and only a couple of streets away from the piazza and is at the heart of the city. With easy walking distance from some of the major attractions. The staff is friendly.

Great Location Stayed at the Brunelleschi in late December. The location was terrific, the breakfast hearty, and the rooms large and above average for Italy for the price. Turn two corners and you are in the piazza next to Giotto's campanile. As an american who speaks fluent italian, and a mother of 3, I never go to Italy to sleep in 5 star resort hotels. This hotel could never be compared to the Four Seasons, but, in Florence, it was the perfect place to start and end each day.

[[60, 85], [172, 241]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 21]], "text": "The location is great"}, "review": {"tkn_id": [[10, 13]], "idx": [[60, 85]], "text": "The location was terrific"}}, {"summary": {"tkn_id": [[5, 6], [13, 29]], "idx": [[23, 27], [52, 129]], "text": "It's ... only a couple of streets away from the piazza and is at the heart of the city"}, "review": {"tkn_id": [[32, 45]], "idx": [[172, 241]], "text": "Turn two corners and you are in the piazza next to Giotto's campanile"}}, {"summary": {"tkn_id": [[31, 41]], "idx": [[131, 193]], "text": "With easy walking distance from some of the major attractions."}, "review": {"tkn_id": [[32, 45]], "idx": [[172, 241]], "text": "Turn two corners and you are in the piazza next to Giotto's campanile"}}]

Lovely hotel We stayed here for my husband's birthday weekend. We're ususally more 3* hotel people so this was a bit of a treat, but it was worth every penny. The hotel is beautiful - such a lovely building and a GREAT location. The staff were unfailingly polite as we checked in and went to the bar. Our room was a good size with an ENORMOUS bathroom, and views of the campanile. Breakfast was excellent.I found the hotel pretty much faultless. And Florence? Just beautiful.

[[211, 227], [229, 262]]

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Great location, great staff! This hotel was a real find! We loved the location and the front desk staff was the friendliest in Italy! The breakfast buffet was also excellent! This hotel was in a quiet alley, just steps from the Duomo and the best shopping in Florence! The only negative was the multiple levels on the different floors, making it difficult to get around in the hotel. A minor inconvenience for an otherwise excellent hotel.

[[0, 14], [83, 132], [208, 267]]

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Wonderful stay in Florence Hotel Brunelleschi is a lovely hotel in an excellent location in the heart of Florence. The rooms are brilliant , although the bells of the Duomo wake you up early in the morning! All the staff are very helpful and can make good suggestions for eating out - I had the best sea bass I have ever had from one of their recommendations. I would thoroughly recommend a stay at this delightful hotel.

[[67, 113], [141, 190], [207, 237]]

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great location,if a little noisy lovely hotel,very friendly helpful staffright in the middle of all the actionwe had a suite,which had a separete bedroom(very handy)clean,very good choice on buffet breakfastonly down side was our room was on the front of the hotelwhich is on one of the main streets.so bin men and road sweepers could be heard ealy in the morninggood value more money

[[0, 32], [46, 78]]

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Great experience! My friend and I stayed for 4 nights. We had no complaints whatsoever. The service, staff, cleanliness, comfort etc were all exemplary. Special tip: bring a picnic lunch up to the rooftop terrace and get a breathtaking view of the city. The view of the Duomo there by sunrise is sublime.

[[101, 106], [133, 151], [223, 252], [254, 303]]

[{"summary": {"tkn_id": [[5, 10]], "idx": [[23, 46]], "text": "It's close to the Duomo"}, "review": {"tkn_id": [[52, 61]], "idx": [[254, 303]], "text": "The view of the Duomo there by sunrise is sublime"}}, {"summary": {"tkn_id": [[23, 29]], "idx": [[102, 129]], "text": "is at the heart of the city"}, "review": {"tkn_id": [[46, 50]], "idx": [[223, 252]], "text": "breathtaking view of the city"}}, {"summary": {"tkn_id": [[42, 45]], "idx": [[194, 215]], "text": "The staff is friendly"}, "review": {"tkn_id": [[21, 21], [27, 29]], "idx": [[101, 106], [133, 151]], "text": "staff ... were all exemplary"}}]

only Brunelleschi is the only one who could have build something better! a portion of our large room

[]

[]

Brunelleschi was Perfect! View from Rooftop Patio

[[26, 49]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 22]], "text": "The location is great."}, "review": {"tkn_id": [[4, 7]], "idx": [[26, 49]], "text": "View from Rooftop Patio"}}]

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The staff at the hotel are very helpful. The location of this hotel is simply superb becaus it's in a central location close to downtown sights and also more representative of locals.

The Orto de' Medici Hotel, Florence This medium-priced Hotel offers a very good price to service ratio. The rooms are very clean and being an old but refurbished building, it has high and well appointed rooms.The hotel offers - as a garni hotel - an excellent breakfast (self-service from two tables). Being not on a thoroughfare, it is quiet at night. Its situation in relation to the main attraction, the Piazza del Duomo, is a seven to ten minute's walk. There are plenty of restaurants in the vicinity, especially just opposite is the restaurant Il Cardellino. At the reception English and French is spoken. The service personnel is very friendly and is supervised by the proprietor himself.The Hopp on / Hopp-off Bus can be taken from the Piazza San Marco, approximately 200 meters from the hotel Orto de' Medici, where also other regular bus lines part for the hinterland.

[[353, 456], [458, 505]]

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A room with a view What a great place! Just returned from 4 nights here and delighted with the choice. Central location - only a few minutes walk from the Accademia, but tucked away in a side street so as quiet as it can be in Florence (or any major city for that matter!). Ask for room 45, on the 4th floor (don't panic there is a lift), if you want a room with a balcony and a view over the roof tops to the Duomo and Campanile. Continental breakfast was light but adequate, but hotel too small to serve dinner - not a problem with so many good restaurants to choose from! Go and enjoy!

[[103, 164]]

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Short walk from the Madding crowds of Firenze The website was accurate in its promises. The service to arrange for private pick-up from the train station to the airport was excellent as was the arranging for museum tickets. Contact to confirm reservations was propmpt. The rooms are simple, but clean and we slept well for five restful nights. The common room is very comfortable, as is the breakfast area. The patio serves dynomite gin tonics for happy hour. The hotel is a pleasant walk from the main downtown sights in a less touristy and more local scene. Would definitely stay there again.

[[460, 558]]

[{"summary": {"tkn_id": [[18, 33]], "idx": [[92, 182]], "text": "it's in a central location close to downtown sights and also more representative of locals"}, "review": {"tkn_id": [[88, 106]], "idx": [[460, 558]], "text": "The hotel is a pleasant walk from the main downtown sights in a less touristy and more local scene"}}]

Good 3 star hotel in Florence Good 3-star hotel in central Florence, very close to the Accademia and to the Duomo. Lots of restaurants nearby. Room is fairly spacious but basic in decor and clean. Bedroom windows are double-paned, so that noise is not a problem. Bathroom could use a little updating but would speculate that it has been updated within last 10 years. Good American style stand-up shower. The breakfast, which is included in the price of the room, is well above average and in a lovely room which also has a very nice terrace. Friendly front desk.

[[42, 58]]

[{"summary": {"tkn_id": [[18, 23]], "idx": [[92, 118]], "text": "it's in a central location"}, "review": {"tkn_id": [[8, 10]], "idx": [[42, 58]], "text": "hotel in central"}}]

Extremely friendly/helpful staff here! The Orto De Medici was a wonderful hotel, perfectly located in Florence. The continental breakfast was grand and offered world travelers a diverse selection of foods and drinks.The hotel is superbly clean and beautifully decorated. The front desk staff was the best I've ever encountered. They were compassionate with our lost luggage situation and gladly booked us reservations for the Uffizi gallery.Although the walls are a bit thin in the room and it seemed a bit noisy at night.I would stay at this hotel a thousand times over.Thanks for a fabulous stay.

[[0, 37], [81, 110]]

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Wonderful We had a wonderful week's stay at this charming hotel. The service was first class, the room and bathroom were spacious and immaculately clean.The best part, however was the sun-lit , beautifully appointed breakfast room with, again, perfect service.We would definitely go back when we return to Florence.

[]

[]

Absolutely Lovely! A view from the Bell Tower looking at the Duomo

[[19, 66]]

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My favorite Italian experience In front of the Hotel Orto De Medici

[[31, 67]]

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The hotel is wonderfully located only a few minutes' walk to the Duomo, great destinations and popular sites. To add to this the staff are really helpful.

The Orto de' Medici Hotel, Florence This medium-priced Hotel offers a very good price to service ratio. The rooms are very clean and being an old but refurbished building, it has high and well appointed rooms.The hotel offers - as a garni hotel - an excellent breakfast (self-service from two tables). Being not on a thoroughfare, it is quiet at night. Its situation in relation to the main attraction, the Piazza del Duomo, is a seven to ten minute's walk. There are plenty of restaurants in the vicinity, especially just opposite is the restaurant Il Cardellino. At the reception English and French is spoken. The service personnel is very friendly and is supervised by the proprietor himself.The Hopp on / Hopp-off Bus can be taken from the Piazza San Marco, approximately 200 meters from the hotel Orto de' Medici, where also other regular bus lines part for the hinterland.

[[209, 218], [353, 456]]

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A room with a view What a great place! Just returned from 4 nights here and delighted with the choice. Central location - only a few minutes walk from the Accademia, but tucked away in a side street so as quiet as it can be in Florence (or any major city for that matter!). Ask for room 45, on the 4th floor (don't panic there is a lift), if you want a room with a balcony and a view over the roof tops to the Duomo and Campanile. Continental breakfast was light but adequate, but hotel too small to serve dinner - not a problem with so many good restaurants to choose from! Go and enjoy!

[[103, 164]]

[{"summary": {"tkn_id": [[3, 11], [15, 16]], "idx": [[13, 60], [72, 90]], "text": "wonderfully located only a few minutes' walk to ... great destinations"}, "review": {"tkn_id": [[22, 32]], "idx": [[103, 164]], "text": "Central location - only a few minutes walk from the Accademia"}}]

Short walk from the Madding crowds of Firenze The website was accurate in its promises. The service to arrange for private pick-up from the train station to the airport was excellent as was the arranging for museum tickets. Contact to confirm reservations was propmpt. The rooms are simple, but clean and we slept well for five restful nights. The common room is very comfortable, as is the breakfast area. The patio serves dynomite gin tonics for happy hour. The hotel is a pleasant walk from the main downtown sights in a less touristy and more local scene. Would definitely stay there again.

[[92, 110], [123, 130], [169, 222], [464, 493], [512, 518]]

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Good 3 star hotel in Florence Good 3-star hotel in central Florence, very close to the Accademia and to the Duomo. Lots of restaurants nearby. Room is fairly spacious but basic in decor and clean. Bedroom windows are double-paned, so that noise is not a problem. Bathroom could use a little updating but would speculate that it has been updated within last 10 years. Good American style stand-up shower. The breakfast, which is included in the price of the room, is well above average and in a lovely room which also has a very nice terrace. Friendly front desk.

[[69, 141]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 32]], "text": "The hotel is wonderfully located"}, "review": {"tkn_id": [[13, 26]], "idx": [[69, 141]], "text": "very close to the Accademia and to the Duomo. Lots of restaurants nearby"}}]

Extremely friendly/helpful staff here! The Orto De Medici was a wonderful hotel, perfectly located in Florence. The continental breakfast was grand and offered world travelers a diverse selection of foods and drinks.The hotel is superbly clean and beautifully decorated. The front desk staff was the best I've ever encountered. They were compassionate with our lost luggage situation and gladly booked us reservations for the Uffizi gallery.Although the walls are a bit thin in the room and it seemed a bit noisy at night.I would stay at this hotel a thousand times over.Thanks for a fabulous stay.

[[0, 32], [81, 110], [271, 326]]

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Wonderful We had a wonderful week's stay at this charming hotel. The service was first class, the room and bathroom were spacious and immaculately clean.The best part, however was the sun-lit , beautifully appointed breakfast room with, again, perfect service.We would definitely go back when we return to Florence.

[]

[]

Absolutely Lovely! A view from the Bell Tower looking at the Duomo

[[0, 17], [46, 66]]

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My favorite Italian experience In front of the Hotel Orto De Medici

[[31, 67]]

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The location is great. It's close to the Duomo, and only a couple of streets away from the piazza and is at the heart of the city. With easy walking distance from some of the major attractions. The staff is friendly.

The Orto de' Medici Hotel, Florence This medium-priced Hotel offers a very good price to service ratio. The rooms are very clean and being an old but refurbished building, it has high and well appointed rooms.The hotel offers - as a garni hotel - an excellent breakfast (self-service from two tables). Being not on a thoroughfare, it is quiet at night. Its situation in relation to the main attraction, the Piazza del Duomo, is a seven to ten minute's walk. There are plenty of restaurants in the vicinity, especially just opposite is the restaurant Il Cardellino. At the reception English and French is spoken. The service personnel is very friendly and is supervised by the proprietor himself.The Hopp on / Hopp-off Bus can be taken from the Piazza San Marco, approximately 200 meters from the hotel Orto de' Medici, where also other regular bus lines part for the hinterland.

[[353, 456], [612, 650]]

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A room with a view What a great place! Just returned from 4 nights here and delighted with the choice. Central location - only a few minutes walk from the Accademia, but tucked away in a side street so as quiet as it can be in Florence (or any major city for that matter!). Ask for room 45, on the 4th floor (don't panic there is a lift), if you want a room with a balcony and a view over the roof tops to the Duomo and Campanile. Continental breakfast was light but adequate, but hotel too small to serve dinner - not a problem with so many good restaurants to choose from! Go and enjoy!

[[103, 165], [373, 429]]

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Short walk from the Madding crowds of Firenze The website was accurate in its promises. The service to arrange for private pick-up from the train station to the airport was excellent as was the arranging for museum tickets. Contact to confirm reservations was propmpt. The rooms are simple, but clean and we slept well for five restful nights. The common room is very comfortable, as is the breakfast area. The patio serves dynomite gin tonics for happy hour. The hotel is a pleasant walk from the main downtown sights in a less touristy and more local scene. Would definitely stay there again.

[[460, 518]]

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Good 3 star hotel in Florence Good 3-star hotel in central Florence, very close to the Accademia and to the Duomo. Lots of restaurants nearby. Room is fairly spacious but basic in decor and clean. Bedroom windows are double-paned, so that noise is not a problem. Bathroom could use a little updating but would speculate that it has been updated within last 10 years. Good American style stand-up shower. The breakfast, which is included in the price of the room, is well above average and in a lovely room which also has a very nice terrace. Friendly front desk.

[[48, 113], [542, 561]]

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Extremely friendly/helpful staff here! The Orto De Medici was a wonderful hotel, perfectly located in Florence. The continental breakfast was grand and offered world travelers a diverse selection of foods and drinks.The hotel is superbly clean and beautifully decorated. The front desk staff was the best I've ever encountered. They were compassionate with our lost luggage situation and gladly booked us reservations for the Uffizi gallery.Although the walls are a bit thin in the room and it seemed a bit noisy at night.I would stay at this hotel a thousand times over.Thanks for a fabulous stay.

[[0, 32], [81, 110]]

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Wonderful We had a wonderful week's stay at this charming hotel. The service was first class, the room and bathroom were spacious and immaculately clean.The best part, however was the sun-lit , beautifully appointed breakfast room with, again, perfect service.We would definitely go back when we return to Florence.

[[65, 92]]

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Absolutely Lovely! A view from the Bell Tower looking at the Duomo

[[19, 66]]

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My favorite Italian experience In front of the Hotel Orto De Medici

[[31, 67]]

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Some of the staff at the hotel were helpful. If you want to go a little further afield there is a train station close-by.

My wife and I were in November 2006 for one night only and paid with reward points. Wish have stayed longer. Nice and superclean clean modern hotel, superb breakfast with plenty of variety and fresh capuccino made in front of you, and very helpful and polite staff both in reception and breakfast room that makes your stay even more enjoyable. Even thought not in centre of Rome, close enough by public transportation very easy and accesible: bus line 85 runs often one block from hotel, takes you to Colesseum and near Trevi? Metro linea B, about 5 blocks from hotel takes you to centre or Ananigna to take bus to Ciampino, and train to Fiumicino airport 2-3 blocks from hotel: only 5 euros takes you in a bit without stops. Only problem with Metro line B is that stopped working after 9:00PM. Hope it changes soon, but still OK. Would definitely reccomend hotel to anybody and cannot wait to go back now in June for 2 nights.

[[235, 247], [259, 301], [629, 634], [656, 677]]

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We (a family of 9 including a toddler & an adolescent) went there last October. Having stayed at a new Holiday Inn Express in Milan last year, we were hoping to repeat the same 3-star experience. The receptionists were accomodating/business-like. We rented a van & had to pay 12 parking/night. However, everybody was disappointed with the small room (triple BR), old stained pillows & sheets, cleanliness & service. The only time that we opened our window was on the last day of our stay (it rained) & was shocked to find out that the window sill was full of black molds. My son had his first asthma attack when we went home. I've just read another review from a previous guest abt. 2 months ago stating the same problem with the molds/mildew. Obviously, the hotel didn't do anything about it.

[[531, 570], [755, 792]]

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We stayed at the Holiday Inn Express Rome - San Giovanni for 3 nights during our 8 day trip in Italy. On our last morning, we were told to leave our baggage at the lobby while breakfast and we did. When we returned, we sadly found out that one of our baggage, the one containing most of our gifts, was missing. Since we wouldn't be able to go back and get new ones, it was really devastating for us. The staff members were not even slighly interested in the situation. We asked for police assistance but they didn't even bother to call; saying the police could do nothing about it. Nobody asked about what happened or anything; as if nothing had happened. The apathy, the staff members showed, made us regretfully think that some of them may have something to do with the robbery.

[[400, 467], [656, 779]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 43]], "text": "Some of the staff at the hotel were helpful"}, "review": {"tkn_id": [[89, 99], [138, 161]], "idx": [[400, 467], [656, 779]], "text": "The staff members were not even slighly interested in the situation ... The apathy, the staff members showed, made us regretfully think that some of them may have something to do with the robbery"}}]

We stayed at Holiday Inn Express Rome San Giovanni simply going by what others had to say about the place in Tripadvisor. I am glad I did that. I got a good price on the hiexpress website by booking in advance. Though the hotel is not right in the heart of the city, it is a very convenient to get there by bus. We also used the sub way station but that was a longer walk. The rooms are very clean and modern. The front desk staff are helpful . Breakfast was good with a lot of choice. Would definitely stay there again.

[[312, 371], [410, 442]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 43]], "text": "Some of the staff at the hotel were helpful"}, "review": {"tkn_id": [[90, 95]], "idx": [[410, 442]], "text": "The front desk staff are helpful"}}, {"summary": {"tkn_id": [[10, 26]], "idx": [[45, 120]], "text": "If you want to go a little further afield there is a train station close-by"}, "review": {"tkn_id": [[68, 80]], "idx": [[312, 371]], "text": "We also used the sub way station but that was a longer walk"}}]

I stayed at the hotel from January 26 to January 31 and the service over all is really great, but there is nothing or none that matches service, attention, dedication and compromise with the client than SIMONE DI PORTO and ALESSANDRA COPPOCA, both of them really are committed and love what they do, always aware of what you need and willing to help you. ANd these review is coming from a long term priority club member with Platinum Status, besides the deco of the hotel and overall was good. Hope to go back to the same hotel

[[98, 197]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 43]], "text": "Some of the staff at the hotel were helpful"}, "review": {"tkn_id": [[21, 37]], "idx": [[98, 197]], "text": "there is nothing or none that matches service, attention, dedication and compromise with the client"}}]

We Were only in rome for 2 days and 2 nights and found Express a good place for a short stay. At first we thought the area looked a bit Dodgey But compared to Rome centre it is not too bad. There is a nice Restaurant (Sacco) just around the corner which, although a little pricey, is very pleasant. It is very close to the Station, Just a 10 minute walk and another 10 to Termini Station. Also There is free parking just outside reception

[[299, 330], [332, 387]]

[{"summary": {"tkn_id": [[10, 27]], "idx": [[45, 121]], "text": "If you want to go a little further afield there is a train station close-by."}, "review": {"tkn_id": [[66, 72], [74, 84]], "idx": [[299, 330], [332, 387]], "text": "It is very close to the Station ... Just a 10 minute walk and another 10 to Termini Station"}}]

This is a good hotel, it is very decent , nice rooms(though I'm not sure if it has air conditioning), it is very close to the Metro, which was our main transportation throughout our trip. it also has a bus station a minute away that is also very usefull. Money well spent!

[[102, 131]]

[{"summary": {"tkn_id": [[19, 26]], "idx": [[87, 120]], "text": "there is a train station close-by"}, "review": {"tkn_id": [[24, 30]], "idx": [[102, 131]], "text": "it is very close to the Metro"}}]

Very clean rooms, super friendly and helpful staff. We checked in early in the morning and were accommodated without charge. The breakfast was perfect. Make sure you get a few free cappuccino's from the Barista. The Nescafe machine is fine but the cappuccino's from the barrista (Coffee Bar) are better.

[[18, 50], [152, 210]]

[{"summary": {"tkn_id": [[0, 9]], "idx": [[0, 44]], "text": "Some of the staff at the hotel were helpful."}, "review": {"tkn_id": [[4, 8], [28, 39]], "idx": [[18, 50], [152, 210]], "text": "super friendly and helpful staff ... Make sure you get a few free cappuccino's from the Barista"}}]

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The location very close to the train station. You will find the some of the staff at this hotel are super helpful.

My wife and I were in November 2006 for one night only and paid with reward points. Wish have stayed longer. Nice and superclean clean modern hotel, superb breakfast with plenty of variety and fresh capuccino made in front of you, and very helpful and polite staff both in reception and breakfast room that makes your stay even more enjoyable. Even thought not in centre of Rome, close enough by public transportation very easy and accesible: bus line 85 runs often one block from hotel, takes you to Colesseum and near Trevi? Metro linea B, about 5 blocks from hotel takes you to centre or Ananigna to take bus to Ciampino, and train to Fiumicino airport 2-3 blocks from hotel: only 5 euros takes you in a bit without stops. Only problem with Metro line B is that stopped working after 9:00PM. Hope it changes soon, but still OK. Would definitely reccomend hotel to anybody and cannot wait to go back now in June for 2 nights.

[[235, 301], [527, 587], [625, 677]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 44]], "text": "The location very close to the train station"}, "review": {"tkn_id": [[101, 113], [122, 132]], "idx": [[527, 587], [625, 677]], "text": "Metro linea B, about 5 blocks from hotel takes you to centre ... and train to Fiumicino airport 2-3 blocks from hotel"}}, {"summary": {"tkn_id": [[9, 23]], "idx": [[46, 114]], "text": "You will find the some of the staff at this hotel are super helpful."}, "review": {"tkn_id": [[46, 56]], "idx": [[235, 301]], "text": "very helpful and polite staff both in reception and breakfast room"}}]

We (a family of 9 including a toddler & an adolescent) went there last October. Having stayed at a new Holiday Inn Express in Milan last year, we were hoping to repeat the same 3-star experience. The receptionists were accomodating/business-like. We rented a van & had to pay 12 parking/night. However, everybody was disappointed with the small room (triple BR), old stained pillows & sheets, cleanliness & service. The only time that we opened our window was on the last day of our stay (it rained) & was shocked to find out that the window sill was full of black molds. My son had his first asthma attack when we went home. I've just read another review from a previous guest abt. 2 months ago stating the same problem with the molds/mildew. Obviously, the hotel didn't do anything about it.

[[531, 570], [755, 792]]

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We stayed at the Holiday Inn Express Rome - San Giovanni for 3 nights during our 8 day trip in Italy. On our last morning, we were told to leave our baggage at the lobby while breakfast and we did. When we returned, we sadly found out that one of our baggage, the one containing most of our gifts, was missing. Since we wouldn't be able to go back and get new ones, it was really devastating for us. The staff members were not even slighly interested in the situation. We asked for police assistance but they didn't even bother to call; saying the police could do nothing about it. Nobody asked about what happened or anything; as if nothing had happened. The apathy, the staff members showed, made us regretfully think that some of them may have something to do with the robbery.

[[400, 467]]

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We stayed at Holiday Inn Express Rome San Giovanni simply going by what others had to say about the place in Tripadvisor. I am glad I did that. I got a good price on the hiexpress website by booking in advance. Though the hotel is not right in the heart of the city, it is a very convenient to get there by bus. We also used the sub way station but that was a longer walk. The rooms are very clean and modern. The front desk staff are helpful . Breakfast was good with a lot of choice. Would definitely stay there again.

[[312, 371], [410, 442]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 44]], "text": "The location very close to the train station"}, "review": {"tkn_id": [[68, 80]], "idx": [[312, 371]], "text": "We also used the sub way station but that was a longer walk"}}, {"summary": {"tkn_id": [[9, 22]], "idx": [[46, 113]], "text": "You will find the some of the staff at this hotel are super helpful"}, "review": {"tkn_id": [[90, 95]], "idx": [[410, 442]], "text": "The front desk staff are helpful"}}]

I stayed at the hotel from January 26 to January 31 and the service over all is really great, but there is nothing or none that matches service, attention, dedication and compromise with the client than SIMONE DI PORTO and ALESSANDRA COPPOCA, both of them really are committed and love what they do, always aware of what you need and willing to help you. ANd these review is coming from a long term priority club member with Platinum Status, besides the deco of the hotel and overall was good. Hope to go back to the same hotel

[[98, 197], [256, 298]]

[{"summary": {"tkn_id": [[9, 22]], "idx": [[46, 113]], "text": "You will find the some of the staff at this hotel are super helpful"}, "review": {"tkn_id": [[21, 37], [49, 56]], "idx": [[98, 197], [256, 298]], "text": "there is nothing or none that matches service, attention, dedication and compromise with the client ... really are committed and love what they do"}}]

We Were only in rome for 2 days and 2 nights and found Express a good place for a short stay. At first we thought the area looked a bit Dodgey But compared to Rome centre it is not too bad. There is a nice Restaurant (Sacco) just around the corner which, although a little pricey, is very pleasant. It is very close to the Station, Just a 10 minute walk and another 10 to Termini Station. Also There is free parking just outside reception

[[299, 330], [332, 387]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 44]], "text": "The location very close to the train station"}, "review": {"tkn_id": [[66, 72], [74, 84]], "idx": [[299, 330], [332, 387]], "text": "It is very close to the Station ... Just a 10 minute walk and another 10 to Termini Station"}}]

This is a good hotel, it is very decent , nice rooms(though I'm not sure if it has air conditioning), it is very close to the Metro, which was our main transportation throughout our trip. it also has a bus station a minute away that is also very usefull. Money well spent!

[[102, 131]]

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Very clean rooms, super friendly and helpful staff. We checked in early in the morning and were accommodated without charge. The breakfast was perfect. Make sure you get a few free cappuccino's from the Barista. The Nescafe machine is fine but the cappuccino's from the barrista (Coffee Bar) are better.

[[18, 50]]

[{"summary": {"tkn_id": [[9, 22]], "idx": [[46, 113]], "text": "You will find the some of the staff at this hotel are super helpful"}, "review": {"tkn_id": [[4, 8]], "idx": [[18, 50]], "text": "super friendly and helpful staff"}}]

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A great place to stay. The location is cloes to the main Metro train station. Some of the staff were helpful.

My wife and I were in November 2006 for one night only and paid with reward points. Wish have stayed longer. Nice and superclean clean modern hotel, superb breakfast with plenty of variety and fresh capuccino made in front of you, and very helpful and polite staff both in reception and breakfast room that makes your stay even more enjoyable. Even thought not in centre of Rome, close enough by public transportation very easy and accesible: bus line 85 runs often one block from hotel, takes you to Colesseum and near Trevi? Metro linea B, about 5 blocks from hotel takes you to centre or Ananigna to take bus to Ciampino, and train to Fiumicino airport 2-3 blocks from hotel: only 5 euros takes you in a bit without stops. Only problem with Metro line B is that stopped working after 9:00PM. Hope it changes soon, but still OK. Would definitely reccomend hotel to anybody and cannot wait to go back now in June for 2 nights.

[[84, 107], [235, 301], [527, 567], [831, 863]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 21]], "text": "A great place to stay"}, "review": {"tkn_id": [[18, 21], [167, 170]], "idx": [[84, 107], [831, 863]], "text": "Wish have stayed longer ... Would definitely reccomend hotel"}}, {"summary": {"tkn_id": [[6, 15]], "idx": [[23, 76]], "text": "The location is cloes to the main Metro train station"}, "review": {"tkn_id": [[101, 109]], "idx": [[527, 567]], "text": "Metro linea B, about 5 blocks from hotel"}}, {"summary": {"tkn_id": [[17, 22]], "idx": [[78, 108]], "text": "Some of the staff were helpful"}, "review": {"tkn_id": [[46, 56]], "idx": [[235, 301]], "text": "very helpful and polite staff both in reception and breakfast room"}}]

We (a family of 9 including a toddler & an adolescent) went there last October. Having stayed at a new Holiday Inn Express in Milan last year, we were hoping to repeat the same 3-star experience. The receptionists were accomodating/business-like. We rented a van & had to pay 12 parking/night. However, everybody was disappointed with the small room (triple BR), old stained pillows & sheets, cleanliness & service. The only time that we opened our window was on the last day of our stay (it rained) & was shocked to find out that the window sill was full of black molds. My son had his first asthma attack when we went home. I've just read another review from a previous guest abt. 2 months ago stating the same problem with the molds/mildew. Obviously, the hotel didn't do anything about it.

[[531, 570], [744, 792]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 22]], "text": "A great place to stay."}, "review": {"tkn_id": [[114, 121], [160, 169]], "idx": [[531, 570], [744, 792]], "text": "the window sill was full of black molds ... Obviously, the hotel didn't do anything about it"}}, {"summary": {"tkn_id": [[17, 23]], "idx": [[78, 109]], "text": "Some of the staff were helpful."}, "review": {"tkn_id": [[114, 121], [160, 169]], "idx": [[531, 570], [744, 792]], "text": "the window sill was full of black molds ... Obviously, the hotel didn't do anything about it"}}]

We stayed at the Holiday Inn Express Rome - San Giovanni for 3 nights during our 8 day trip in Italy. On our last morning, we were told to leave our baggage at the lobby while breakfast and we did. When we returned, we sadly found out that one of our baggage, the one containing most of our gifts, was missing. Since we wouldn't be able to go back and get new ones, it was really devastating for us. The staff members were not even slighly interested in the situation. We asked for police assistance but they didn't even bother to call; saying the police could do nothing about it. Nobody asked about what happened or anything; as if nothing had happened. The apathy, the staff members showed, made us regretfully think that some of them may have something to do with the robbery.

[[231, 309], [400, 467], [656, 779]]

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We stayed at Holiday Inn Express Rome San Giovanni simply going by what others had to say about the place in Tripadvisor. I am glad I did that. I got a good price on the hiexpress website by booking in advance. Though the hotel is not right in the heart of the city, it is a very convenient to get there by bus. We also used the sub way station but that was a longer walk. The rooms are very clean and modern. The front desk staff are helpful . Breakfast was good with a lot of choice. Would definitely stay there again.

[[218, 230], [275, 310], [312, 371], [410, 442], [486, 519]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 21]], "text": "A great place to stay"}, "review": {"tkn_id": [[45, 47], [60, 66], [106, 110]], "idx": [[218, 230], [275, 310], [486, 519]], "text": "the hotel is ... very convenient to get there by bus ... Would definitely stay there again"}}, {"summary": {"tkn_id": [[6, 15]], "idx": [[23, 76]], "text": "The location is cloes to the main Metro train station"}, "review": {"tkn_id": [[68, 80]], "idx": [[312, 371]], "text": "We also used the sub way station but that was a longer walk"}}, {"summary": {"tkn_id": [[17, 22]], "idx": [[78, 108]], "text": "Some of the staff were helpful"}, "review": {"tkn_id": [[90, 95]], "idx": [[410, 442]], "text": "The front desk staff are helpful"}}]

I stayed at the hotel from January 26 to January 31 and the service over all is really great, but there is nothing or none that matches service, attention, dedication and compromise with the client than SIMONE DI PORTO and ALESSANDRA COPPOCA, both of them really are committed and love what they do, always aware of what you need and willing to help you. ANd these review is coming from a long term priority club member with Platinum Status, besides the deco of the hotel and overall was good. Hope to go back to the same hotel

[[98, 197]]

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We Were only in rome for 2 days and 2 nights and found Express a good place for a short stay. At first we thought the area looked a bit Dodgey But compared to Rome centre it is not too bad. There is a nice Restaurant (Sacco) just around the corner which, although a little pricey, is very pleasant. It is very close to the Station, Just a 10 minute walk and another 10 to Termini Station. Also There is free parking just outside reception

[[63, 92], [299, 387]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 21]], "text": "A great place to stay"}, "review": {"tkn_id": [[14, 20], [66, 72]], "idx": [[63, 92], [299, 330]], "text": "a good place for a short stay ... It is very close to the Station"}}, {"summary": {"tkn_id": [[6, 15]], "idx": [[23, 76]], "text": "The location is cloes to the main Metro train station"}, "review": {"tkn_id": [[66, 84]], "idx": [[299, 387]], "text": "It is very close to the Station, Just a 10 minute walk and another 10 to Termini Station"}}]

This is a good hotel, it is very decent , nice rooms(though I'm not sure if it has air conditioning), it is very close to the Metro, which was our main transportation throughout our trip. it also has a bus station a minute away that is also very usefull. Money well spent!

[[0, 20], [102, 131], [255, 271]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 21]], "text": "A great place to stay"}, "review": {"tkn_id": [[0, 4], [56, 58]], "idx": [[0, 20], [255, 271]], "text": "This is a good hotel ... Money well spent"}}, {"summary": {"tkn_id": [[6, 15]], "idx": [[23, 76]], "text": "The location is cloes to the main Metro train station"}, "review": {"tkn_id": [[24, 30]], "idx": [[102, 131]], "text": "it is very close to the Metro"}}]

Very clean rooms, super friendly and helpful staff. We checked in early in the morning and were accommodated without charge. The breakfast was perfect. Make sure you get a few free cappuccino's from the Barista. The Nescafe machine is fine but the cappuccino's from the barrista (Coffee Bar) are better.

[[0, 50], [91, 123], [152, 210]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 21]], "text": "A great place to stay"}, "review": {"tkn_id": [[0, 8]], "idx": [[0, 50]], "text": "Very clean rooms, super friendly and helpful staff"}}, {"summary": {"tkn_id": [[17, 22]], "idx": [[78, 108]], "text": "Some of the staff were helpful"}, "review": {"tkn_id": [[18, 21], [28, 39]], "idx": [[91, 123], [152, 210]], "text": "were accommodated without charge ... Make sure you get a few free cappuccino's from the Barista"}}]

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Some of the staff at the hotel were helpful. If you want to go a little further afield there is a train station close-by.

You will be comfortable at this hotel. The rooms and baths are large; cleaning service is excellent. It is relatively quiet in busy, central Rome, therefore a very good location to stay for sightseeing. The main Metro terminal is a short walk away. Breakfast is entirely adequate and complimentary. There is a free Internet connection in the lobby and rooms are wired for the Internet. One caution: should you need to telephone the USA, the hotel phones offer a "1508" access code. While the connection is fast and clear, the charge for a timed brief call of two or theee minutes is over $40 usd. Use your ATT card for international calls and save.

[[203, 247]]

[{"summary": {"tkn_id": [[19, 26]], "idx": [[87, 120]], "text": "there is a train station close-by"}, "review": {"tkn_id": [[40, 48]], "idx": [[203, 247]], "text": "The main Metro terminal is a short walk away"}}]

having just returned from a weeks stay at the universo hotel,i found it to be good value for money,on our arrival we did not have the room we booked and were disappointed,when we brought this to the hotels attention our room was changed the next day which we were more than happy with,breakfast was also very good with lots to choose from,don't understand the negative comments regarding breakfast on some reviews.i would definately return to this hotel.

[[99, 148], [171, 249]]

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Hotel's location is amazing since its 2 mins walk from the main train station that will take u to airport in 25 mins. 10 mins away from downtown (walking) and around 15-20 from Coloseum ! Central location, with lots of hotels around Friendly staff, and really AMAZING breakfast. The restaurant is not the best you can get. Really nice rooms :)

[[38, 77], [233, 247]]

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We stayed 4 nights, and felt secure and comfortable. This is a fairly impersonal hotel, where the staff did not speak unless spoken to, although they were helpful when requests were made. The breakfast buffet was excellent. Our room was a loft, with the king bed up the stairs from the sitting area and bathroom. Several good restaurants nearby.

[[94, 103], [150, 186]]

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Good location if you plan to stay close to Termini rail station is a few minutes walk. Hotel itself not really impressive the rooms are very small with no drawers and a tiny bathroom with a shower only. Does have air conditioning which is about the only good part .Buffet Breakfast was good but overall I wouldnt stay again at this hotel

[[43, 85]]

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We stayed here twice in May and would happily stay again. The rooms were spacious, the breakfast was yum, and the staff were friendly and helpful. You could walk to a lot of Rome's attractions from here but we chose to use the hop on hop off bus which had a stop just around the corner.

[[110, 145]]

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Don't expect t set yur thermostat below 80 degrees. No matter what setting you use, the front desk controls the room temperature and will not set it below 26 Celsius, or 78 Fahrenheit. Disgusting sleeping temperature, and of course does not make for a good vacation. Never again.

[[84, 165]]

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We had a great stay. Close to the train station and many attractions. We walked all over Rome from here. Great breakfast, clean rooms, but the staff was makes it extra special.

[[21, 47], [139, 148], [153, 175]]

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The location very close to the train station. You will find the some of the staff at this hotel are super helpful.

You will be comfortable at this hotel. The rooms and baths are large; cleaning service is excellent. It is relatively quiet in busy, central Rome, therefore a very good location to stay for sightseeing. The main Metro terminal is a short walk away. Breakfast is entirely adequate and complimentary. There is a free Internet connection in the lobby and rooms are wired for the Internet. One caution: should you need to telephone the USA, the hotel phones offer a "1508" access code. While the connection is fast and clear, the charge for a timed brief call of two or theee minutes is over $40 usd. Use your ATT card for international calls and save.

[[70, 99], [203, 247]]

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having just returned from a weeks stay at the universo hotel,i found it to be good value for money,on our arrival we did not have the room we booked and were disappointed,when we brought this to the hotels attention our room was changed the next day which we were more than happy with,breakfast was also very good with lots to choose from,don't understand the negative comments regarding breakfast on some reviews.i would definately return to this hotel.

[[114, 148], [171, 249]]

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Hotel's location is amazing since its 2 mins walk from the main train station that will take u to airport in 25 mins. 10 mins away from downtown (walking) and around 15-20 from Coloseum ! Central location, with lots of hotels around Friendly staff, and really AMAZING breakfast. The restaurant is not the best you can get. Really nice rooms :)

[[8, 77], [233, 247]]

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We stayed 4 nights, and felt secure and comfortable. This is a fairly impersonal hotel, where the staff did not speak unless spoken to, although they were helpful when requests were made. The breakfast buffet was excellent. Our room was a loft, with the king bed up the stairs from the sitting area and bathroom. Several good restaurants nearby.

[[53, 86], [136, 186]]

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Good location if you plan to stay close to Termini rail station is a few minutes walk. Hotel itself not really impressive the rooms are very small with no drawers and a tiny bathroom with a shower only. Does have air conditioning which is about the only good part .Buffet Breakfast was good but overall I wouldnt stay again at this hotel

[[0, 63]]

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We stayed here twice in May and would happily stay again. The rooms were spacious, the breakfast was yum, and the staff were friendly and helpful. You could walk to a lot of Rome's attractions from here but we chose to use the hop on hop off bus which had a stop just around the corner.

[[110, 145]]

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Don't expect t set yur thermostat below 80 degrees. No matter what setting you use, the front desk controls the room temperature and will not set it below 26 Celsius, or 78 Fahrenheit. Disgusting sleeping temperature, and of course does not make for a good vacation. Never again.

[[84, 165]]

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We had a great stay. Close to the train station and many attractions. We walked all over Rome from here. Great breakfast, clean rooms, but the staff was makes it extra special.

[[21, 47], [139, 148], [153, 175]]

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A great place to stay. The location is cloes to the main Metro train station. Some of the staff were helpful.

You will be comfortable at this hotel. The rooms and baths are large; cleaning service is excellent. It is relatively quiet in busy, central Rome, therefore a very good location to stay for sightseeing. The main Metro terminal is a short walk away. Breakfast is entirely adequate and complimentary. There is a free Internet connection in the lobby and rooms are wired for the Internet. One caution: should you need to telephone the USA, the hotel phones offer a "1508" access code. While the connection is fast and clear, the charge for a timed brief call of two or theee minutes is over $40 usd. Use your ATT card for international calls and save.

[[0, 37], [70, 99], [157, 201], [203, 247]]

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having just returned from a weeks stay at the universo hotel,i found it to be good value for money,on our arrival we did not have the room we booked and were disappointed,when we brought this to the hotels attention our room was changed the next day which we were more than happy with,breakfast was also very good with lots to choose from,don't understand the negative comments regarding breakfast on some reviews.i would definately return to this hotel.

[[78, 98], [114, 148], [171, 249], [406, 453]]

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Hotel's location is amazing since its 2 mins walk from the main train station that will take u to airport in 25 mins. 10 mins away from downtown (walking) and around 15-20 from Coloseum ! Central location, with lots of hotels around Friendly staff, and really AMAZING breakfast. The restaurant is not the best you can get. Really nice rooms :)

[[0, 77], [233, 247]]

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We stayed 4 nights, and felt secure and comfortable. This is a fairly impersonal hotel, where the staff did not speak unless spoken to, although they were helpful when requests were made. The breakfast buffet was excellent. Our room was a loft, with the king bed up the stairs from the sitting area and bathroom. Several good restaurants nearby.

[[98, 103], [150, 186]]

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Good location if you plan to stay close to Termini rail station is a few minutes walk. Hotel itself not really impressive the rooms are very small with no drawers and a tiny bathroom with a shower only. Does have air conditioning which is about the only good part .Buffet Breakfast was good but overall I wouldnt stay again at this hotel

[[5, 13], [34, 63]]

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We stayed here twice in May and would happily stay again. The rooms were spacious, the breakfast was yum, and the staff were friendly and helpful. You could walk to a lot of Rome's attractions from here but we chose to use the hop on hop off bus which had a stop just around the corner.

[[0, 56], [110, 124], [138, 145]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 21]], "text": "A great place to stay"}, "review": {"tkn_id": [[0, 10]], "idx": [[0, 56]], "text": "We stayed here twice in May and would happily stay again"}}, {"summary": {"tkn_id": [[19, 22]], "idx": [[86, 108]], "text": "the staff were helpful"}, "review": {"tkn_id": [[23, 25], [28, 28]], "idx": [[110, 124], [138, 145]], "text": "the staff were ... helpful"}}]

Don't expect t set yur thermostat below 80 degrees. No matter what setting you use, the front desk controls the room temperature and will not set it below 26 Celsius, or 78 Fahrenheit. Disgusting sleeping temperature, and of course does not make for a good vacation. Never again.

[[0, 33], [185, 216]]

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We had a great stay. Close to the train station and many attractions. We walked all over Rome from here. Great breakfast, clean rooms, but the staff was makes it extra special.

[[0, 19], [21, 47]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 21]], "text": "A great place to stay"}, "review": {"tkn_id": [[0, 4]], "idx": [[0, 19]], "text": "We had a great stay"}}, {"summary": {"tkn_id": [[6, 11], [14, 15]], "idx": [[23, 51], [63, 76]], "text": "The location is cloes to the ... train station"}, "review": {"tkn_id": [[6, 10]], "idx": [[21, 47]], "text": "Close to the train station"}}]

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This is a hotel located in an excellent place. It is perfect to walk to the entertainment district as well as pubs and restaurants. Rooms on the higher floors are excellent as they can provide a great view. The room itself is of a lovely quality and even had a full kitchen, which is incredibly useful. The hotel's complimentary breakfast was really good.

The Residence Inn was great. Very central to lots of things but the people working there were what made the stay so enjoybale. Leyla at the front desk was so helpful in guiding us as to what to do and never without a big smile on her face. Franco at the valet was so friendly and helpful and since he was our very frist imprerssion of the Residence Inn it certainly was a good one. The breakfast was great but again the staff was wonderful. Kemika (sp) was so helpful and warm and it certainly made for an enjoyable breakfast time with our family. The rooms were clean and modern. The parking charge was the only downfall at $35 a day. It would be better to include it in the room price.

[[382, 405], [548, 579]]

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I was treated very horribly by the staff at this hotel, I would not recommend it to anyone no matter who you are. Maybe its because they are new they don't know how to treat guests but I can tell you this much they ruined my entire stay and never bothered to do anything about it,until I took action. I am disappointed that a Marriott would act like this, but atleast now you know that they are not capable of effectively dealing with problem resolution during your stay.

[]

[]

I have stayed at this hotel numerous times since it opened. I love the location, and the kitchenette in the rooms makes any hotel stay so much more comfortable. Of course, one can never complain about complementary breakfast! The staff has always been super friendly and helpful, from the maintenance and housekeeping staff, to the front desk and valet. Every time I go to Toronto I look forward to staying there!

[[60, 79], [85, 159], [172, 224]]

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We stayed in the residence inn over a weekend. After a Long drive from chicago we were assigned a room on a high floor as requested with a lovely view of the cn tower! The hotel is in the perfect spot for exploring the surrounding area and has lots of pubs and restaurants in close vicinity also! Book it, you won't be dissapointed :)

[[82, 118], [132, 166], [168, 200], [240, 295]]

[{"summary": {"tkn_id": [[3, 8]], "idx": [[10, 45]], "text": "hotel located in an excellent place"}, "review": {"tkn_id": [[36, 42]], "idx": [[168, 200]], "text": "The hotel is in the perfect spot"}}, {"summary": {"tkn_id": [[12, 15], [22, 24]], "idx": [[53, 71], [110, 130]], "text": "perfect to walk to ... pubs and restaurants"}, "review": {"tkn_id": [[49, 58]], "idx": [[240, 295]], "text": "has lots of pubs and restaurants in close vicinity also"}}, {"summary": {"tkn_id": [[26, 30], [36, 39]], "idx": [[132, 158], [185, 205]], "text": "Rooms on the higher floors ... provide a great view"}, "review": {"tkn_id": [[17, 24], [27, 34]], "idx": [[82, 118], [132, 166]], "text": "were assigned a room on a high floor ... with a lovely view of the cn tower"}}]

Excellent location. 5 Minutes walking distance to both the Rogers Centre and CN Tower. Also walking distance to all the nightclubs in the entertainment district. Rooms are brand new and kept spotlessly clean. This property is also reasonably priced with the AAA discount. I can't think of a single negative thing to say about this property.

[[0, 18], [87, 160], [162, 207]]

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A thank you party for the clients on our first night, staff very polite and room very clean. Close to the CN tower and King street, well located. The fact that you have a complete kitchen and a very nice breakfast included also are some of the reasons to go back to this hotel.

[[76, 91], [93, 144], [160, 187], [194, 222]]

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Stayed for 3 nights in August. Excellent location next to the CN Tower. Lovely room with full kitchen - handy with young children - excellent deli round the corner which made preparing meals easier etc. - less stressful than taking youngsters to restaurants. Absolutely superb breakfast each morning. Courteous staff throughout.

[[31, 70], [72, 129], [259, 299]]

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I have been staying in Residence Inn for the ast 5 months and its by far the best extended stay hotel I have ever visited. Excelent location,Food and Guest Services

[[123, 140]]

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This is a great hotel to visit and you will look forward to coming back again and again. The hotel is situated near lots of pubs and restaurants. The hotel room was on a high floor so there was a great view of the CN Tower. The room also had a full kitchen which was ideal. The morning breakfast was complimentary and served really great superb food.

The Residence Inn was great. Very central to lots of things but the people working there were what made the stay so enjoybale. Leyla at the front desk was so helpful in guiding us as to what to do and never without a big smile on her face. Franco at the valet was so friendly and helpful and since he was our very frist imprerssion of the Residence Inn it certainly was a good one. The breakfast was great but again the staff was wonderful. Kemika (sp) was so helpful and warm and it certainly made for an enjoyable breakfast time with our family. The rooms were clean and modern. The parking charge was the only downfall at $35 a day. It would be better to include it in the room price.

[[0, 27], [382, 405]]

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I was treated very horribly by the staff at this hotel, I would not recommend it to anyone no matter who you are. Maybe its because they are new they don't know how to treat guests but I can tell you this much they ruined my entire stay and never bothered to do anything about it,until I took action. I am disappointed that a Marriott would act like this, but atleast now you know that they are not capable of effectively dealing with problem resolution during your stay.

[[0, 54], [58, 90]]

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I have stayed at this hotel numerous times since it opened. I love the location, and the kitchenette in the rooms makes any hotel stay so much more comfortable. Of course, one can never complain about complementary breakfast! The staff has always been super friendly and helpful, from the maintenance and housekeeping staff, to the front desk and valet. Every time I go to Toronto I look forward to staying there!

[[85, 159], [172, 224], [381, 412]]

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We stayed in the residence inn over a weekend. After a Long drive from chicago we were assigned a room on a high floor as requested with a lovely view of the cn tower! The hotel is in the perfect spot for exploring the surrounding area and has lots of pubs and restaurants in close vicinity also! Book it, you won't be dissapointed :)

[[96, 166], [168, 235], [240, 290]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 30]], "text": "This is a great hotel to visit"}, "review": {"tkn_id": [[37, 47]], "idx": [[172, 235]], "text": "hotel is in the perfect spot for exploring the surrounding area"}}, {"summary": {"tkn_id": [[19, 28]], "idx": [[89, 144]], "text": "The hotel is situated near lots of pubs and restaurants"}, "review": {"tkn_id": [[36, 37], [49, 57]], "idx": [[168, 177], [240, 290]], "text": "The hotel ... has lots of pubs and restaurants in close vicinity"}}, {"summary": {"tkn_id": [[30, 47]], "idx": [[146, 222]], "text": "The hotel room was on a high floor so there was a great view of the CN Tower"}, "review": {"tkn_id": [[19, 34]], "idx": [[96, 166]], "text": "a room on a high floor as requested with a lovely view of the cn tower"}}]

Excellent location. 5 Minutes walking distance to both the Rogers Centre and CN Tower. Also walking distance to all the nightclubs in the entertainment district. Rooms are brand new and kept spotlessly clean. This property is also reasonably priced with the AAA discount. I can't think of a single negative thing to say about this property.

[[272, 340]]

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A thank you party for the clients on our first night, staff very polite and room very clean. Close to the CN tower and King street, well located. The fact that you have a complete kitchen and a very nice breakfast included also are some of the reasons to go back to this hotel.

[[93, 114], [194, 222], [244, 276]]

[{"summary": {"tkn_id": [[43, 47]], "idx": [[202, 222]], "text": "view of the CN Tower"}, "review": {"tkn_id": [[20, 24]], "idx": [[93, 114]], "text": "Close to the CN tower"}}, {"summary": {"tkn_id": [[62, 65], [69, 70]], "idx": [[286, 317], [338, 349]], "text": "breakfast was complimentary and ... superb food"}, "review": {"tkn_id": [[42, 45]], "idx": [[194, 222]], "text": "very nice breakfast included"}}, {"summary": {"tkn_id": [[8, 17]], "idx": [[35, 87]], "text": "you will look forward to coming back again and again"}, "review": {"tkn_id": [[51, 57]], "idx": [[244, 276]], "text": "reasons to go back to this hotel"}}]

Stayed for 3 nights in August. Excellent location next to the CN Tower. Lovely room with full kitchen - handy with young children - excellent deli round the corner which made preparing meals easier etc. - less stressful than taking youngsters to restaurants. Absolutely superb breakfast each morning. Courteous staff throughout.

[[31, 49], [72, 129], [259, 299]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 30]], "text": "This is a great hotel to visit"}, "review": {"tkn_id": [[7, 8], [15, 16]], "idx": [[31, 49], [72, 83]], "text": "Excellent location ... Lovely room"}}, {"summary": {"tkn_id": [[49, 58]], "idx": [[224, 272]], "text": "The room also had a full kitchen which was ideal"}, "review": {"tkn_id": [[15, 24]], "idx": [[72, 129]], "text": "Lovely room with full kitchen - handy with young children"}}, {"summary": {"tkn_id": [[60, 62], [66, 70]], "idx": [[274, 295], [318, 349]], "text": "The morning breakfast ... served really great superb food"}, "review": {"tkn_id": [[47, 51]], "idx": [[259, 299]], "text": "Absolutely superb breakfast each morning"}}]

I have been staying in Residence Inn for the ast 5 months and its by far the best extended stay hotel I have ever visited. Excelent location,Food and Guest Services

[[73, 121]]

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The Residence Inn at Toronto is great and staying often is something worth considering. This hotel is close to nightclubs, the entertainment district, restaurants and pubs. Some rooms on the higher floors of the hotel can boast of lovely views, but other options are rooms with full kitchens to prepare your own food if you prefer. The complimentary breakfast was really great.

The Residence Inn was great. Very central to lots of things but the people working there were what made the stay so enjoybale. Leyla at the front desk was so helpful in guiding us as to what to do and never without a big smile on her face. Franco at the valet was so friendly and helpful and since he was our very frist imprerssion of the Residence Inn it certainly was a good one. The breakfast was great but again the staff was wonderful. Kemika (sp) was so helpful and warm and it certainly made for an enjoyable breakfast time with our family. The rooms were clean and modern. The parking charge was the only downfall at $35 a day. It would be better to include it in the room price.

[[0, 27], [382, 405]]

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I was treated very horribly by the staff at this hotel, I would not recommend it to anyone no matter who you are. Maybe its because they are new they don't know how to treat guests but I can tell you this much they ruined my entire stay and never bothered to do anything about it,until I took action. I am disappointed that a Marriott would act like this, but atleast now you know that they are not capable of effectively dealing with problem resolution during your stay.

[[2, 27], [210, 236]]

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I have stayed at this hotel numerous times since it opened. I love the location, and the kitchenette in the rooms makes any hotel stay so much more comfortable. Of course, one can never complain about complementary breakfast! The staff has always been super friendly and helpful, from the maintenance and housekeeping staff, to the front desk and valet. Every time I go to Toronto I look forward to staying there!

[[89, 113], [172, 224]]

[{"summary": {"tkn_id": [[63, 65], [67, 67]], "idx": [[336, 363], [371, 376]], "text": "complimentary breakfast was ... great"}, "review": {"tkn_id": [[35, 41]], "idx": [[172, 224]], "text": "one can never complain about complementary breakfast"}}, {"summary": {"tkn_id": [[49, 50], [52, 52]], "idx": [[267, 277], [283, 291]], "text": "rooms with ... kitchens"}, "review": {"tkn_id": [[19, 22]], "idx": [[89, 113]], "text": "kitchenette in the rooms"}}]

We stayed in the residence inn over a weekend. After a Long drive from chicago we were assigned a room on a high floor as requested with a lovely view of the cn tower! The hotel is in the perfect spot for exploring the surrounding area and has lots of pubs and restaurants in close vicinity also! Book it, you won't be dissapointed :)

[[13, 30], [79, 166], [168, 204], [252, 290], [306, 331]]

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Excellent location. 5 Minutes walking distance to both the Rogers Centre and CN Tower. Also walking distance to all the nightclubs in the entertainment district. Rooms are brand new and kept spotlessly clean. This property is also reasonably priced with the AAA discount. I can't think of a single negative thing to say about this property.

[[0, 18], [87, 160], [162, 207]]

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A thank you party for the clients on our first night, staff very polite and room very clean. Close to the CN tower and King street, well located. The fact that you have a complete kitchen and a very nice breakfast included also are some of the reasons to go back to this hotel.

[[54, 71], [76, 91], [132, 144], [146, 277]]

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Stayed for 3 nights in August. Excellent location next to the CN Tower. Lovely room with full kitchen - handy with young children - excellent deli round the corner which made preparing meals easier etc. - less stressful than taking youngsters to restaurants. Absolutely superb breakfast each morning. Courteous staff throughout.

[[72, 101], [170, 201], [259, 286]]

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I have been staying in Residence Inn for the ast 5 months and its by far the best extended stay hotel I have ever visited. Excelent location,Food and Guest Services

[[12, 57], [73, 101]]

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This hotel is great and pretty amazing, and you would definitely want to return. The hotel is located close to the CN Tower, the hockey Hall of Fame and the Rogers Centre for example. The deluxe room was quite small and didn't have a view at all, but it was pretty clean. There was a lot of noise that could be heard from the room, as well. The hotel's breakfast is in included in the room's price, but a little expensive.

1. The Strathcona is right in the heart of Toronto. Everything was at hand 2. I am used to the European Hotel of "getting the arm in" for a safe deposit box. Therefore it was a great enhancement that the safe deposit box was pro bono 3. The staff and the concierge was more than helpful. Well done & thank you 4. The rooms were lovely & clean & well maintained over our four night stay 5. The rooms were bijou, however we were comfortable because my wife & I are slim. If you are a disgusting big rotund(s); either lose weight or get another hotel 6. I would definitely stay here again

[[313, 327], [337, 342], [551, 585]]

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The hotel was not cheap - almost 200 Canadian dollars (including tax and a buffet breakfast) per night for a standard room. We were shocked by the so-called "standard" room. It was tiny: to do some ironing on the ironing board, or to have access to the electric power points, one literally had to move the furniture around. Cupboard space was inadequate. The shower was lukewarm. The only redeeming featrure was the location: not in an attractive part of Toronto, but at least within walking distance of the CN Tower and the main railway station. I thought it was exceptionally bad value for money, and would not recommend it.

[[0, 23], [33, 64], [73, 91], [158, 172], [177, 185], [359, 378], [477, 516], [603, 626]]

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The location of this hotel is its best attribute. I was in Toronto for an Argos football game August 12 and stayed at the Strathcona (for the second time). I paid $83USD for a Friday night. This is cheap by downtown T.O. standards. The room was small and clean with no view at all, but I did not care because I was noe in town for the view or the size of the room. Parking is two blocks down Wellington St. and cost $15CDN for a night - again not bad by T.O. standards. Overall a perefectly serviceable hotel if you are looking for a clean room in a great location.

[[232, 280], [478, 508], [534, 564]]

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This place is located right center to all the places we wanted to see. My friend and I went to see a concert and when I called to book they were the only hotel I found who did not talk down to you about not owning a credit card. They are in walkin distance from the train station, the cn tower, hockey hall of fame and the AC and the rogers center. It was amazing and being that we were first timers in a hotel they didn't make ya feel like any question was too stupid. I am going back to toronto and I am staying there again!

[[14, 62], [229, 261], [281, 314], [326, 347], [349, 363]]

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Pros: Good location Affordable Cons: Hotel staff (see below) While our stay started out well, it turned into a disaster by the end. We were situated across from about 2-4 rooms of American college students who were in Toronto to drink heavily, smoke and make as much noise as they possible could. Despite numerous calls to the front desk to remedy the problem, they did absolutely nothing to help. We had two sleepless nights & this put a major damper on what was otherwise a fantastic trip. My advice: Pay the extra money & stay somewhere else!

[[20, 30], [61, 130], [132, 295], [398, 490], [492, 544]]

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My husband and me came for the Monster truck show at Rogers Center on Jan. It was super fun. What the hotel lacks in amenities and services they make up for it by being centralized. Near to the night-club scene, sports arenas; Rogers Center/Air Canada Center. Restaurants, theater, shopping, and best of all, being cheap cheap cheap. Did I mention cheap? The weekend was fun and exciting. Thanks Gravedigger for tarin' the place up!

[[93, 180], [182, 193], [227, 240], [309, 332]]

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My wife and I stayed at the Strathcona while attending the Toronto Film Festival this past weekend. If there are only two in your party, this is a very cozy hotel. Our room was very comfortable and the location was great. You are one block away from the train terminal and the Airport Express shuttle picks you up right across the street. I would definitely stay there again.

[[100, 162], [339, 374]]

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I booked a Deluxe Room which to be honest was worse than Basic Rooms i have stayed in, in other Hotels. Buffet Breakfast was expensive and we ate at other places. Pub was fine though if you like watching Sport. Ideal location though for Attractions.

[[9, 22], [42, 85], [104, 134], [163, 175], [211, 248]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 38]], "text": "This hotel is great and pretty amazing"}, "review": {"tkn_id": [[2, 4], [9, 17], [23, 26], [34, 36], [44, 48]], "idx": [[9, 22], [42, 85], [104, 134], [163, 175], [211, 248]], "text": "a Deluxe Room ... was worse than Basic Rooms i have stayed in ... Buffet Breakfast was expensive ... Pub was fine ... Ideal location though for Attractions"}}, {"summary": {"tkn_id": [[76, 80], [90, 92]], "idx": [[341, 365], [403, 421]], "text": "The hotel's breakfast is ... a little expensive"}, "review": {"tkn_id": [[23, 26]], "idx": [[104, 134]], "text": "Buffet Breakfast was expensive"}}]

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The hotel treated first time stayers with respect. The location of the hotel couldn't be better because there are nearby attractions, night-clubs, and popular sights within walking distance. Even the deluxe rooms in the hotel are not to be recommended. The rooms are small with poor storage. The showers are lukewarm and the hall is noisy with rowdy guests at all hours. Unfortunately the buffet breakfast didn't come cheaply but it the food was mostly fine.

1. The Strathcona is right in the heart of Toronto. Everything was at hand 2. I am used to the European Hotel of "getting the arm in" for a safe deposit box. Therefore it was a great enhancement that the safe deposit box was pro bono 3. The staff and the concierge was more than helpful. Well done & thank you 4. The rooms were lovely & clean & well maintained over our four night stay 5. The rooms were bijou, however we were comfortable because my wife & I are slim. If you are a disgusting big rotund(s); either lose weight or get another hotel 6. I would definitely stay here again

[[3, 50], [52, 74], [200, 233], [313, 385], [389, 438]]

[{"summary": {"tkn_id": [[9, 17]], "idx": [[51, 95]], "text": "The location of the hotel couldn't be better"}, "review": {"tkn_id": [[2, 10], [12, 15]], "idx": [[3, 50], [52, 74]], "text": "The Strathcona is right in the heart of Toronto ... Everything was at hand"}}, {"summary": {"tkn_id": [[38, 38], [42, 46]], "idx": [[207, 212], [226, 251]], "text": "rooms ... are not to be recommended"}, "review": {"tkn_id": [[71, 84], [87, 95]], "idx": [[313, 385], [389, 438]], "text": "The rooms were lovely & clean & well maintained over our four night stay ... The rooms were bijou, however we were comfortable"}}, {"summary": {"tkn_id": [[48, 51]], "idx": [[253, 272]], "text": "The rooms are small"}, "review": {"tkn_id": [[87, 90]], "idx": [[389, 409]], "text": "The rooms were bijou"}}, {"summary": {"tkn_id": [[53, 54]], "idx": [[278, 290]], "text": "poor storage"}, "review": {"tkn_id": [[45, 51]], "idx": [[200, 233]], "text": "the safe deposit box was pro bono"}}]

The hotel was not cheap - almost 200 Canadian dollars (including tax and a buffet breakfast) per night for a standard room. We were shocked by the so-called "standard" room. It was tiny: to do some ironing on the ironing board, or to have access to the electric power points, one literally had to move the furniture around. Cupboard space was inadequate. The shower was lukewarm. The only redeeming featrure was the location: not in an attractive part of Toronto, but at least within walking distance of the CN Tower and the main railway station. I thought it was exceptionally bad value for money, and would not recommend it.

[[26, 102], [158, 185], [324, 353], [355, 378], [384, 424], [468, 516], [603, 625]]

[{"summary": {"tkn_id": [[9, 22], [31, 33]], "idx": [[51, 132], [166, 189]], "text": "The location of the hotel couldn't be better because there are nearby attractions ... within walking distance"}, "review": {"tkn_id": [[81, 86], [97, 105]], "idx": [[384, 424], [468, 516]], "text": "only redeeming featrure was the location ... at least within walking distance of the CN Tower"}}, {"summary": {"tkn_id": [[38, 46]], "idx": [[207, 251]], "text": "rooms in the hotel are not to be recommended"}, "review": {"tkn_id": [[34, 36], [39, 40], [123, 126]], "idx": [[158, 172], [177, 185], [603, 625]], "text": "standard\" room ... was tiny ... would not recommend it"}}, {"summary": {"tkn_id": [[48, 51]], "idx": [[253, 272]], "text": "The rooms are small"}, "review": {"tkn_id": [[34, 40]], "idx": [[158, 185]], "text": "standard\" room. It was tiny"}}, {"summary": {"tkn_id": [[52, 54]], "idx": [[273, 290]], "text": "with poor storage"}, "review": {"tkn_id": [[70, 73]], "idx": [[324, 353]], "text": "Cupboard space was inadequate"}}, {"summary": {"tkn_id": [[56, 59]], "idx": [[292, 316]], "text": "The showers are lukewarm"}, "review": {"tkn_id": [[75, 78]], "idx": [[355, 378]], "text": "The shower was lukewarm"}}, {"summary": {"tkn_id": [[72, 79]], "idx": [[371, 425]], "text": "Unfortunately the buffet breakfast didn't come cheaply"}, "review": {"tkn_id": [[6, 19]], "idx": [[26, 102]], "text": "almost 200 Canadian dollars (including tax and a buffet breakfast) per night"}}]

The location of this hotel is its best attribute. I was in Toronto for an Argos football game August 12 and stayed at the Strathcona (for the second time). I paid $83USD for a Friday night. This is cheap by downtown T.O. standards. The room was small and clean with no view at all, but I did not care because I was noe in town for the view or the size of the room. Parking is two blocks down Wellington St. and cost $15CDN for a night - again not bad by T.O. standards. Overall a perefectly serviceable hotel if you are looking for a clean room in a great location.

[[0, 48], [232, 300]]

[{"summary": {"tkn_id": [[9, 17]], "idx": [[51, 95]], "text": "The location of the hotel couldn't be better"}, "review": {"tkn_id": [[0, 8]], "idx": [[0, 48]], "text": "The location of this hotel is its best attribute"}}, {"summary": {"tkn_id": [[35, 46]], "idx": [[191, 251]], "text": "Even the deluxe rooms in the hotel are not to be recommended"}, "review": {"tkn_id": [[50, 66]], "idx": [[232, 300]], "text": "The room was small and clean with no view at all, but I did not care"}}, {"summary": {"tkn_id": [[48, 51]], "idx": [[253, 272]], "text": "The rooms are small"}, "review": {"tkn_id": [[50, 53]], "idx": [[232, 250]], "text": "The room was small"}}]

This place is located right center to all the places we wanted to see. My friend and I went to see a concert and when I called to book they were the only hotel I found who did not talk down to you about not owning a credit card. They are in walkin distance from the train station, the cn tower, hockey hall of fame and the AC and the rogers center. It was amazing and being that we were first timers in a hotel they didn't make ya feel like any question was too stupid. I am going back to toronto and I am staying there again!

[[0, 69], [135, 227], [229, 347], [349, 468]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 49]], "text": "The hotel treated first time stayers with respect"}, "review": {"tkn_id": [[30, 49], [77, 101]], "idx": [[135, 227], [349, 468]], "text": "they were the only hotel I found who did not talk down to you about not owning a credit card ... It was amazing and being that we were first timers in a hotel they didn't make ya feel like any question was too stupid"}}, {"summary": {"tkn_id": [[9, 17]], "idx": [[51, 95]], "text": "The location of the hotel couldn't be better"}, "review": {"tkn_id": [[0, 13]], "idx": [[0, 69]], "text": "This place is located right center to all the places we wanted to see"}}, {"summary": {"tkn_id": [[19, 22], [28, 33]], "idx": [[104, 132], [147, 189]], "text": "there are nearby attractions ... and popular sights within walking distance"}, "review": {"tkn_id": [[51, 75]], "idx": [[229, 347]], "text": "They are in walkin distance from the train station, the cn tower, hockey hall of fame and the AC and the rogers center"}}]

Pros: Good location Affordable Cons: Hotel staff (see below) While our stay started out well, it turned into a disaster by the end. We were situated across from about 2-4 rooms of American college students who were in Toronto to drink heavily, smoke and make as much noise as they possible could. Despite numerous calls to the front desk to remedy the problem, they did absolutely nothing to help. We had two sleepless nights & this put a major damper on what was otherwise a fantastic trip. My advice: Pay the extra money & stay somewhere else!

[[6, 19], [361, 396], [503, 545]]

[{"summary": {"tkn_id": [[0, 2], [5, 7]], "idx": [[0, 17], [29, 49]], "text": "The hotel treated ... stayers with respect"}, "review": {"tkn_id": [[74, 79]], "idx": [[361, 396]], "text": "they did absolutely nothing to help"}}, {"summary": {"tkn_id": [[9, 17]], "idx": [[51, 95]], "text": "The location of the hotel couldn't be better"}, "review": {"tkn_id": [[2, 3]], "idx": [[6, 19]], "text": "Good location"}}, {"summary": {"tkn_id": [[43, 46]], "idx": [[230, 251]], "text": "not to be recommended"}, "review": {"tkn_id": [[103, 111]], "idx": [[503, 545]], "text": "Pay the extra money & stay somewhere else!"}}]

My husband and me came for the Monster truck show at Rogers Center on Jan. It was super fun. What the hotel lacks in amenities and services they make up for it by being centralized. Near to the night-club scene, sports arenas; Rogers Center/Air Canada Center. Restaurants, theater, shopping, and best of all, being cheap cheap cheap. Did I mention cheap? The weekend was fun and exciting. Thanks Gravedigger for tarin' the place up!

[[182, 258]]

[{"summary": {"tkn_id": [[19, 30]], "idx": [[104, 165]], "text": "there are nearby attractions, night-clubs, and popular sights"}, "review": {"tkn_id": [[37, 53]], "idx": [[182, 258]], "text": "Near to the night-club scene, sports arenas; Rogers Center/Air Canada Center"}}]

My wife and I stayed at the Strathcona while attending the Toronto Film Festival this past weekend. If there are only two in your party, this is a very cozy hotel. Our room was very comfortable and the location was great. You are one block away from the train terminal and the Airport Express shuttle picks you up right across the street. I would definitely stay there again.

[[100, 162], [198, 220]]

[{"summary": {"tkn_id": [[10, 17]], "idx": [[55, 95]], "text": "location of the hotel couldn't be better"}, "review": {"tkn_id": [[40, 43]], "idx": [[198, 220]], "text": "the location was great"}}, {"summary": {"tkn_id": [[48, 51]], "idx": [[253, 272]], "text": "The rooms are small"}, "review": {"tkn_id": [[18, 32]], "idx": [[100, 162]], "text": "If there are only two in your party, this is a very cozy hotel"}}]

I booked a Deluxe Room which to be honest was worse than Basic Rooms i have stayed in, in other Hotels. Buffet Breakfast was expensive and we ate at other places. Pub was fine though if you like watching Sport. Ideal location though for Attractions.

[[11, 22], [42, 62], [87, 102], [104, 134], [211, 248]]

[{"summary": {"tkn_id": [[9, 22]], "idx": [[51, 132]], "text": "The location of the hotel couldn't be better because there are nearby attractions"}, "review": {"tkn_id": [[44, 48]], "idx": [[211, 248]], "text": "Ideal location though for Attractions"}}, {"summary": {"tkn_id": [[35, 46]], "idx": [[191, 251]], "text": "Even the deluxe rooms in the hotel are not to be recommended"}, "review": {"tkn_id": [[3, 4], [9, 12], [19, 21]], "idx": [[11, 22], [42, 62], [87, 102]], "text": "Deluxe Room ... was worse than Basic ... in other Hotels"}}, {"summary": {"tkn_id": [[72, 79]], "idx": [[371, 425]], "text": "Unfortunately the buffet breakfast didn't come cheaply"}, "review": {"tkn_id": [[23, 26]], "idx": [[104, 134]], "text": "Buffet Breakfast was expensive"}}]

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A highly recommended hotel that provides excellent customer service. This hotel is close to most of the major attractions in the area, with many of them being walking distance from the train station. The Delux room was not very impressive but was comfortable and clean despite being small. Cupboard space was also lacking and it was lacking much hot water in the shower. The hotel is considerable small, with limited room available for guests to move around and use some of the facilities with ease.

1. The Strathcona is right in the heart of Toronto. Everything was at hand 2. I am used to the European Hotel of "getting the arm in" for a safe deposit box. Therefore it was a great enhancement that the safe deposit box was pro bono 3. The staff and the concierge was more than helpful. Well done & thank you 4. The rooms were lovely & clean & well maintained over our four night stay 5. The rooms were bijou, however we were comfortable because my wife & I are slim. If you are a disgusting big rotund(s); either lose weight or get another hotel 6. I would definitely stay here again

[[21, 74], [237, 286], [313, 342], [389, 467]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 26]], "text": "A highly recommended hotel"}, "review": {"tkn_id": [[71, 76]], "idx": [[313, 342]], "text": "The rooms were lovely & clean"}}, {"summary": {"tkn_id": [[5, 8]], "idx": [[32, 67]], "text": "provides excellent customer service"}, "review": {"tkn_id": [[54, 62]], "idx": [[237, 286]], "text": "The staff and the concierge was more than helpful"}}, {"summary": {"tkn_id": [[10, 19]], "idx": [[69, 121]], "text": "This hotel is close to most of the major attractions"}, "review": {"tkn_id": [[5, 15]], "idx": [[21, 74]], "text": "right in the heart of Toronto. Everything was at hand"}}, {"summary": {"tkn_id": [[36, 36], [38, 44], [47, 47]], "idx": [[200, 203], [210, 246], [263, 268]], "text": "The ... room was not very impressive but was ... clean"}, "review": {"tkn_id": [[71, 76]], "idx": [[313, 342]], "text": "The rooms were lovely & clean"}}, {"summary": {"tkn_id": [[36, 36], [38, 38], [44, 50]], "idx": [[200, 203], [210, 214], [243, 288]], "text": "The ... room ... was comfortable and clean despite being small"}, "review": {"tkn_id": [[87, 102]], "idx": [[389, 467]], "text": "The rooms were bijou, however we were comfortable because my wife & I are slim"}}, {"summary": {"tkn_id": [[75, 82]], "idx": [[409, 457]], "text": "limited room available for guests to move around"}, "review": {"tkn_id": [[87, 102]], "idx": [[389, 467]], "text": "The rooms were bijou, however we were comfortable because my wife & I are slim"}}]

The hotel was not cheap - almost 200 Canadian dollars (including tax and a buffet breakfast) per night for a standard room. We were shocked by the so-called "standard" room. It was tiny: to do some ironing on the ironing board, or to have access to the electric power points, one literally had to move the furniture around. Cupboard space was inadequate. The shower was lukewarm. The only redeeming featrure was the location: not in an attractive part of Toronto, but at least within walking distance of the CN Tower and the main railway station. I thought it was exceptionally bad value for money, and would not recommend it.

[[157, 185], [187, 205], [276, 279], [290, 315], [324, 353], [355, 378], [389, 424], [484, 545], [603, 626]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 26]], "text": "A highly recommended hotel"}, "review": {"tkn_id": [[123, 127]], "idx": [[603, 626]], "text": "would not recommend it."}}, {"summary": {"tkn_id": [[13, 14], [19, 34]], "idx": [[83, 91], [110, 198]], "text": "close to ... attractions in the area, with many of them being walking distance from the train station"}, "review": {"tkn_id": [[82, 86], [100, 110]], "idx": [[389, 424], [484, 545]], "text": "redeeming featrure was the location ... walking distance of the CN Tower and the main railway station"}}, {"summary": {"tkn_id": [[36, 39], [50, 50]], "idx": [[200, 218], [283, 288]], "text": "The Delux room was ... small"}, "review": {"tkn_id": [[33, 40]], "idx": [[157, 185]], "text": "\"standard\" room. It was tiny"}}, {"summary": {"tkn_id": [[52, 56]], "idx": [[290, 321]], "text": "Cupboard space was also lacking"}, "review": {"tkn_id": [[70, 73]], "idx": [[324, 353]], "text": "Cupboard space was inadequate"}}, {"summary": {"tkn_id": [[60, 66]], "idx": [[333, 369]], "text": "lacking much hot water in the shower"}, "review": {"tkn_id": [[75, 78]], "idx": [[355, 378]], "text": "The shower was lukewarm"}}, {"summary": {"tkn_id": [[75, 76], [80, 90]], "idx": [[409, 421], [443, 498]], "text": "limited room ... to move around and use some of the facilities with ease"}, "review": {"tkn_id": [[38, 40], [42, 45], [61, 61], [63, 67]], "idx": [[174, 185], [187, 205], [276, 279], [290, 315]], "text": "It was tiny ... to do some ironing ... one ... had to move the furniture"}}]

The location of this hotel is its best attribute. I was in Toronto for an Argos football game August 12 and stayed at the Strathcona (for the second time). I paid $83USD for a Friday night. This is cheap by downtown T.O. standards. The room was small and clean with no view at all, but I did not care because I was noe in town for the view or the size of the room. Parking is two blocks down Wellington St. and cost $15CDN for a night - again not bad by T.O. standards. Overall a perefectly serviceable hotel if you are looking for a clean room in a great location.

[[232, 280], [478, 508]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 26]], "text": "A highly recommended hotel"}, "review": {"tkn_id": [[106, 109]], "idx": [[478, 508]], "text": "a perefectly serviceable hotel"}}, {"summary": {"tkn_id": [[36, 36], [38, 44], [46, 50]], "idx": [[200, 203], [210, 246], [259, 288]], "text": "The ... room was not very impressive but was ... and clean despite being small"}, "review": {"tkn_id": [[50, 60]], "idx": [[232, 280]], "text": "The room was small and clean with no view at all"}}]

This place is located right center to all the places we wanted to see. My friend and I went to see a concert and when I called to book they were the only hotel I found who did not talk down to you about not owning a credit card. They are in walkin distance from the train station, the cn tower, hockey hall of fame and the AC and the rogers center. It was amazing and being that we were first timers in a hotel they didn't make ya feel like any question was too stupid. I am going back to toronto and I am staying there again!

[[14, 69], [172, 227], [229, 279], [416, 468]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 26]], "text": "A highly recommended hotel"}, "review": {"tkn_id": [[3, 13]], "idx": [[14, 69]], "text": "located right center to all the places we wanted to see"}}, {"summary": {"tkn_id": [[6, 8]], "idx": [[41, 67]], "text": "excellent customer service"}, "review": {"tkn_id": [[38, 49], [91, 101]], "idx": [[172, 227], [416, 468]], "text": "did not talk down to you about not owning a credit card ... didn't make ya feel like any question was too stupid"}}, {"summary": {"tkn_id": [[10, 22], [29, 34]], "idx": [[69, 133], [159, 198]], "text": "This hotel is close to most of the major attractions in the area ... walking distance from the train station"}, "review": {"tkn_id": [[3, 13], [51, 59]], "idx": [[14, 69], [229, 279]], "text": "located right center to all the places we wanted to see ... They are in walkin distance from the train station"}}]

Pros: Good location Affordable Cons: Hotel staff (see below) While our stay started out well, it turned into a disaster by the end. We were situated across from about 2-4 rooms of American college students who were in Toronto to drink heavily, smoke and make as much noise as they possible could. Despite numerous calls to the front desk to remedy the problem, they did absolutely nothing to help. We had two sleepless nights & this put a major damper on what was otherwise a fantastic trip. My advice: Pay the extra money & stay somewhere else!

[[297, 396], [492, 544]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 26]], "text": "A highly recommended hotel"}, "review": {"tkn_id": [[100, 110]], "idx": [[492, 544]], "text": "My advice: Pay the extra money & stay somewhere else"}}, {"summary": {"tkn_id": [[6, 8]], "idx": [[41, 67]], "text": "excellent customer service"}, "review": {"tkn_id": [[62, 79]], "idx": [[297, 396]], "text": "Despite numerous calls to the front desk to remedy the problem, they did absolutely nothing to help"}}]

My husband and me came for the Monster truck show at Rogers Center on Jan. It was super fun. What the hotel lacks in amenities and services they make up for it by being centralized. Near to the night-club scene, sports arenas; Rogers Center/Air Canada Center. Restaurants, theater, shopping, and best of all, being cheap cheap cheap. Did I mention cheap? The weekend was fun and exciting. Thanks Gravedigger for tarin' the place up!

[[93, 139]]

[{"summary": {"tkn_id": [[0, 9]], "idx": [[0, 68]], "text": "A highly recommended hotel that provides excellent customer service."}, "review": {"tkn_id": [[20, 27]], "idx": [[93, 139]], "text": "What the hotel lacks in amenities and services"}}]

My wife and I stayed at the Strathcona while attending the Toronto Film Festival this past weekend. If there are only two in your party, this is a very cozy hotel. Our room was very comfortable and the location was great. You are one block away from the train terminal and the Airport Express shuttle picks you up right across the street. I would definitely stay there again.

[[100, 162], [168, 193], [202, 220], [226, 268]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 26]], "text": "A highly recommended hotel"}, "review": {"tkn_id": [[35, 38], [41, 43]], "idx": [[168, 193], [202, 220]], "text": "room was very comfortable ... location was great"}}, {"summary": {"tkn_id": [[10, 12], [29, 34]], "idx": [[69, 82], [159, 198]], "text": "This hotel is ... walking distance from the train station"}, "review": {"tkn_id": [[46, 53]], "idx": [[226, 268]], "text": "are one block away from the train terminal"}}, {"summary": {"tkn_id": [[38, 38], [45, 45], [48, 50]], "idx": [[210, 214], [247, 258], [269, 288]], "text": "room ... comfortable ... despite being small"}, "review": {"tkn_id": [[18, 32], [35, 38]], "idx": [[100, 162], [168, 193]], "text": "If there are only two in your party, this is a very cozy hotel ... room was very comfortable"}}, {"summary": {"tkn_id": [[75, 79]], "idx": [[409, 442]], "text": "limited room available for guests"}, "review": {"tkn_id": [[18, 32]], "idx": [[100, 162]], "text": "If there are only two in your party, this is a very cozy hotel"}}]

I booked a Deluxe Room which to be honest was worse than Basic Rooms i have stayed in, in other Hotels. Buffet Breakfast was expensive and we ate at other places. Pub was fine though if you like watching Sport. Ideal location though for Attractions.

[[11, 22], [42, 68], [87, 102]]

[{"summary": {"tkn_id": [[36, 42]], "idx": [[200, 238]], "text": "The Delux room was not very impressive"}, "review": {"tkn_id": [[3, 4], [9, 13], [19, 21]], "idx": [[11, 22], [42, 68], [87, 102]], "text": "Deluxe Room ... was worse than Basic Rooms ... in other Hotels"}}, {"summary": {"tkn_id": [[0, 3]], "idx": [[0, 26]], "text": "A highly recommended hotel"}, "review": {"tkn_id": [[3, 4], [9, 13], [19, 21]], "idx": [[11, 22], [42, 68], [87, 102]], "text": "Deluxe Room ... was worse than Basic Rooms ... in other Hotels"}}]

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The hotel has a level of homely comfort, but sometimes lack small personal touches, The hotel is connected to a subway and sits above the Pacific Place shopping mall., however it can take a while to travel to the business district. The rooms are really modern but unfortunately lacking in style and space. The hotel has a cafe that provides lunch but it was really expensive and equally as disappointing, however you can get drinks from the bar that's in the foyer. The hotel had good facilities available, such as a gym and a pool.

Would come back again and again We have been staying at Island Shangri-la once every year for the past 7 years. They have continued to improve their service year after year. The service is impeccable. The rooms were renovated a couple of years ago and they added a modern twist. But the level of comfort and 'homeyness' has been retained. With the Pacific Place mall right underneath the hotel, it is so convenient to just go down and shop, knowing that even if you carry a lot of bulky items. There is no worry about riding through the mrt or lining up to get a taxi. You can just catch the elevator and go right up to your room. It is always a perfect experience staying at the hotel.

[[174, 199], [201, 210], [257, 277], [283, 337], [339, 393]]

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Good, but not unforgettable This hotel is certainly good enough as a business hotel. However, I really will not stay here for a leisure trip. As mentioned in another review, there are just no personal touches or charm. The staff is polite but the service is more mechanical, rather than from the heart. There is a pool, but it offers a view of skyscrapers nearby. It's really quite hard to relax in this evironment.The location is not bad as it is connected to the subway via a big shopping mall. However, in the morning, a cab ride can take quite long to reach the central business district due to traffic jam.

[[174, 208], [303, 318], [320, 323], [364, 414], [442, 495], [524, 610]]

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OK, not spectacular. I spent a few nights at the Shangri La in August. I found the overall experience lacking.The rooms are bland, all function with surprisingly little style (surprising given the strong feng shui influence in HK). The rooms are also small, even by HK/Toyko standards. Lunch at the cafe was expensive and disappointing. Breakfast was much better, though also very expensive.The pool is really nice, and the gym is good. The staff was OK, but interactions felt rushed and reminded me more of a NYC business hotel than a true 5 star.Don't be afraid to try somewhere else.

[[110, 174], [232, 256], [286, 335], [391, 435]]

[{"summary": {"tkn_id": [[46, 48], [52, 55]], "idx": [[232, 245], [264, 294]], "text": "The rooms are ... unfortunately lacking in style"}, "review": {"tkn_id": [[24, 34]], "idx": [[110, 174]], "text": "The rooms are bland, all function with surprisingly little style"}}, {"summary": {"tkn_id": [[46, 48], [53, 54], [57, 57]], "idx": [[232, 245], [278, 288], [299, 304]], "text": "The rooms are ... lacking in ... space"}, "review": {"tkn_id": [[47, 51]], "idx": [[232, 256]], "text": "The rooms are also small"}}, {"summary": {"tkn_id": [[59, 75]], "idx": [[306, 403]], "text": "The hotel has a cafe that provides lunch but it was really expensive and equally as disappointing"}, "review": {"tkn_id": [[60, 67]], "idx": [[286, 335]], "text": "Lunch at the cafe was expensive and disappointing"}}, {"summary": {"tkn_id": [[91, 104]], "idx": [[466, 531]], "text": "The hotel had good facilities available, such as a gym and a pool"}, "review": {"tkn_id": [[79, 89]], "idx": [[391, 435]], "text": "The pool is really nice, and the gym is good"}}]

once again, great stay once again, a great stay, upgraded to a harbour view as it was our silver wedding aniversary, flowers, fruit etc as well, i love this hotel so much, such humble and smilley staff considering it is regullaly voted one of the best hotels in the world for everything, fab possition, great rooms, wonderfull staff, do i own it or work for them? no,we just love staying here, well done, shangri- la once again!

[[37, 47], [117, 143]]

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consistently excellent I stay at the island SRL frequently with business, and it isconsistently excellent - staff are always amazing. Isupposethe only picky downside is if you like modern it may be a littlechinzy for you!The service is outstanding.the bar lady in the foyer bar has remembered the drink I have on every visit (as she does with every repeat guest!) and the pool is simply relaxation at its best!Highly recommended

[[172, 212], [225, 324], [368, 428]]

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Great hotel, deserves its reputation Really great location next to luxury shopping mall and park. We stayed in the lowest category room (deluxe peakview) and had no complaints. Service was excellent, staff couldn't do enough for us and our 2 kids, great welcome. Breakfast amazing, loved the outdoor pool - a great stay.

[[37, 87], [115, 135], [158, 175], [282, 304]]

[{"summary": {"tkn_id": [[16, 21], [29, 30]], "idx": [[84, 111], [152, 165]], "text": "The hotel is connected to a ... shopping mall"}, "review": {"tkn_id": [[6, 13]], "idx": [[37, 87]], "text": "Really great location next to luxury shopping mall"}}, {"summary": {"tkn_id": [[46, 48], [53, 57]], "idx": [[232, 245], [278, 304]], "text": "The rooms are ... lacking in style and space"}, "review": {"tkn_id": [[21, 23], [29, 31]], "idx": [[115, 135], [158, 175]], "text": "lowest category room ... had no complaints"}}, {"summary": {"tkn_id": [[91, 99], [103, 105]], "idx": [[466, 514], [525, 532]], "text": "The hotel had good facilities available, such as ... a pool."}, "review": {"tkn_id": [[55, 58]], "idx": [[282, 304]], "text": "loved the outdoor pool"}}]

Excellent This place is great. The welcome was impressive, the location is great above Pacific place and the MTR station.The rooms were spacious, clean and had everything you could ask for. Staff are very polite and efficient.Highly recommended.

[[35, 57], [63, 100], [121, 144], [156, 188], [190, 211]]

[{"summary": {"tkn_id": [[24, 28]], "idx": [[123, 151]], "text": "sits above the Pacific Place"}, "review": {"tkn_id": [[12, 17]], "idx": [[63, 100]], "text": "location is great above Pacific place"}}, {"summary": {"tkn_id": [[46, 48], [53, 54], [57, 57]], "idx": [[232, 245], [278, 288], [299, 304]], "text": "The rooms are ... lacking in ... space"}, "review": {"tkn_id": [[23, 26]], "idx": [[121, 144]], "text": "The rooms were spacious"}}, {"summary": {"tkn_id": [[1, 7]], "idx": [[4, 39]], "text": "hotel has a level of homely comfort"}, "review": {"tkn_id": [[7, 9], [37, 40]], "idx": [[35, 57], [190, 211]], "text": "welcome was impressive ... Staff are very polite"}}, {"summary": {"tkn_id": [[93, 96]], "idx": [[476, 505]], "text": "had good facilities available"}, "review": {"tkn_id": [[30, 35]], "idx": [[156, 188]], "text": "had everything you could ask for"}}]

top of the line but you pay for it showReview(3417094, 'full');

[]

[]

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This is a really great hotel, however, it lacks the personal touch. The location is great because not only is it connected via a big shopping mall but it is super easy to get to the subway station. The views aren't so great because really all you see are skyscrapers. The rooms of the hotel were modern and close to the elevator, but they were also on the smaller side and a little simplistic. The food at the hotel is very expensive and not enjoyable. The breakfast was nicer than the lunch. The hotel has very good exercise facilities such a good gym and a nice pool.

Would come back again and again We have been staying at Island Shangri-la once every year for the past 7 years. They have continued to improve their service year after year. The service is impeccable. The rooms were renovated a couple of years ago and they added a modern twist. But the level of comfort and 'homeyness' has been retained. With the Pacific Place mall right underneath the hotel, it is so convenient to just go down and shop, knowing that even if you carry a lot of bulky items. There is no worry about riding through the mrt or lining up to get a taxi. You can just catch the elevator and go right up to your room. It is always a perfect experience staying at the hotel.

[[201, 225], [248, 277], [339, 414], [637, 685]]

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Good, but not unforgettable This hotel is certainly good enough as a business hotel. However, I really will not stay here for a leisure trip. As mentioned in another review, there are just no personal touches or charm. The staff is polite but the service is more mechanical, rather than from the heart. There is a pool, but it offers a view of skyscrapers nearby. It's really quite hard to relax in this evironment.The location is not bad as it is connected to the subway via a big shopping mall. However, in the morning, a cab ride can take quite long to reach the central business district due to traffic jam.

[[0, 27], [174, 208], [303, 318], [324, 362], [415, 438], [442, 471], [478, 495]]

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OK, not spectacular. I spent a few nights at the Shangri La in August. I found the overall experience lacking.The rooms are bland, all function with surprisingly little style (surprising given the strong feng shui influence in HK). The rooms are also small, even by HK/Toyko standards. Lunch at the cafe was expensive and disappointing. Breakfast was much better, though also very expensive.The pool is really nice, and the gym is good. The staff was OK, but interactions felt rushed and reminded me more of a NYC business hotel than a true 5 star.Don't be afraid to try somewhere else.

[[73, 174], [236, 256], [286, 335], [337, 362], [391, 435]]

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once again, great stay once again, a great stay, upgraded to a harbour view as it was our silver wedding aniversary, flowers, fruit etc as well, i love this hotel so much, such humble and smilley staff considering it is regullaly voted one of the best hotels in the world for everything, fab possition, great rooms, wonderfull staff, do i own it or work for them? no,we just love staying here, well done, shangri- la once again!

[[49, 75], [220, 286]]

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consistently excellent I stay at the island SRL frequently with business, and it isconsistently excellent - staff are always amazing. Isupposethe only picky downside is if you like modern it may be a littlechinzy for you!The service is outstanding.the bar lady in the foyer bar has remembered the drink I have on every visit (as she does with every repeat guest!) and the pool is simply relaxation at its best!Highly recommended

[[169, 224], [236, 324], [368, 428]]

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Great hotel, deserves its reputation Really great location next to luxury shopping mall and park. We stayed in the lowest category room (deluxe peakview) and had no complaints. Service was excellent, staff couldn't do enough for us and our 2 kids, great welcome. Breakfast amazing, loved the outdoor pool - a great stay.

[[0, 11], [44, 87], [263, 280], [282, 304]]

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Excellent This place is great. The welcome was impressive, the location is great above Pacific place and the MTR station.The rooms were spacious, clean and had everything you could ask for. Staff are very polite and efficient.Highly recommended.

[[10, 29], [59, 86], [105, 144], [156, 188], [190, 225]]

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top of the line but you pay for it showReview(3417094, 'full');

[[0, 15]]

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A well recommended hotel, that is a particularly pleasant experience to visit. Very comfortable to stay in, however there are no unique touches that makes it personal and stand out from other hotels in the area. The location is okay as is near the subway and is atop the Pacific Place Mall, so shopping is very convenient. The recently renovated rooms are decorated to have a modern twist. However, even by Hong Kong and Tokyo standards, they are considerably smaller than other hotels. The cafe can be quite expensive in this hotel at any time of day, however the food is much better for breakfast than it is for lunch. Excellent facilities at this hotel to keep guests busy and entertained.

Would come back again and again We have been staying at Island Shangri-la once every year for the past 7 years. They have continued to improve their service year after year. The service is impeccable. The rooms were renovated a couple of years ago and they added a modern twist. But the level of comfort and 'homeyness' has been retained. With the Pacific Place mall right underneath the hotel, it is so convenient to just go down and shop, knowing that even if you carry a lot of bulky items. There is no worry about riding through the mrt or lining up to get a taxi. You can just catch the elevator and go right up to your room. It is always a perfect experience staying at the hotel.

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Good, but not unforgettable This hotel is certainly good enough as a business hotel. However, I really will not stay here for a leisure trip. As mentioned in another review, there are just no personal touches or charm. The staff is polite but the service is more mechanical, rather than from the heart. There is a pool, but it offers a view of skyscrapers nearby. It's really quite hard to relax in this evironment.The location is not bad as it is connected to the subway via a big shopping mall. However, in the morning, a cab ride can take quite long to reach the central business district due to traffic jam.

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OK, not spectacular. I spent a few nights at the Shangri La in August. I found the overall experience lacking.The rooms are bland, all function with surprisingly little style (surprising given the strong feng shui influence in HK). The rooms are also small, even by HK/Toyko standards. Lunch at the cafe was expensive and disappointing. Breakfast was much better, though also very expensive.The pool is really nice, and the gym is good. The staff was OK, but interactions felt rushed and reminded me more of a NYC business hotel than a true 5 star.Don't be afraid to try somewhere else.

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once again, great stay once again, a great stay, upgraded to a harbour view as it was our silver wedding aniversary, flowers, fruit etc as well, i love this hotel so much, such humble and smilley staff considering it is regullaly voted one of the best hotels in the world for everything, fab possition, great rooms, wonderfull staff, do i own it or work for them? no,we just love staying here, well done, shangri- la once again!

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consistently excellent I stay at the island SRL frequently with business, and it isconsistently excellent - staff are always amazing. Isupposethe only picky downside is if you like modern it may be a littlechinzy for you!The service is outstanding.the bar lady in the foyer bar has remembered the drink I have on every visit (as she does with every repeat guest!) and the pool is simply relaxation at its best!Highly recommended

[[78, 105], [108, 132], [134, 212], [368, 397], [401, 428]]

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Great hotel, deserves its reputation Really great location next to luxury shopping mall and park. We stayed in the lowest category room (deluxe peakview) and had no complaints. Service was excellent, staff couldn't do enough for us and our 2 kids, great welcome. Breakfast amazing, loved the outdoor pool - a great stay.

[[44, 87], [177, 198], [263, 280]]

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Excellent This place is great. The welcome was impressive, the location is great above Pacific place and the MTR station.The rooms were spacious, clean and had everything you could ask for. Staff are very polite and efficient.Highly recommended.

[[59, 144], [156, 188], [226, 244]]

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top of the line but you pay for it showReview(3417094, 'full');

[[0, 15]]

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Despite being interconnected to the airport this is a very quiet hotel that was actually awarded for being the best airport hotel. It is a fantastic hotel overall and you will probably wish to return to it. This hotel is ideally located for those who are flying as it is close to the airport and makes it superb for early flight visitors. The rooms in the hotel are large and spacious , but some of the electrical items in the room were not functioning. The buffet breakfast was great. The luggage was dealt with really well and the check-in experience was super efficient.

My name is Vince Palumbo and I am a coach/player for the Australian Stickfighting Team, and I would like to tell you all about this beautiful Regal International Airport Hotel which is in Hong Kong. Me and my team of 16 athletes did a one night stop-over in Hong Kong on our way to the Philippines where we were travelling to so that we could all compete at the 2009 World Stickfighting Championships which were being held in Cebu City there in Philippines. Our stay at the Regal International Airport Hotel in Hong Kong was just fantastic, and we all enjoyed the hotel and service very much, so if ever you need to do a stop-over there in Hong Kong for the night, please do not hesitate to contact the manager at the hotel by the name of Mt Jon Chiu, and I am sure that he will bend over backwards to really try and accommodate you or your group. So go ahead and spoil yourself for the night, and I am sure that you will be pleased with the service that you recieve there, ok! Enjoy this Fantastic Hotel in Hong Kong! Regards from GM Vince Palumbo (Australia)

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My family and I concluded our two-week Easter trip to Berlin and London and returned to Hong Kong. After a long flight, we landed in Hong Kong's international airport around midnight despite very bad weather - raining cats and dogs. As we were very tired and the weather was terrible, we decided to spend the night at the Regal Airport Hotel before returning home in the city centre the next morning. Thanks to the convenient location of Regal, the heavy downpour did not get us wet as the hotel is connected to the airport by an enclosed link bridge. As a regular hotel guest, we got an upgrade this time. Our suite has a family room and a bed room, large and comfortable enough for my family of three. We had the best sleep in days amd woke up the next morning refreshed. The buffet breakfast at the cafe on the lower ground floor was very good too, not to mention the good and friendly services provided by its staff. No wonder, Regal was awarded the best airport hotel title for last couple of years.

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We've stayed twice at this hotel. Rooms were good but the more important factor for us was the hotel's location. For both times, the hotel's location allowed us to make the most out of our short visit to HK. We did not waste any travel time between hotel and airport, either at arrival or for departure, since it was interconnected. We are not hassled or stressed with rushing to the airport to catch our flight. The hotel also had regular free shuttle service to Tung Chung (outlet mall) and several stops at downtown HK. This also saved us bus/train fares. The hotel also has a pool and gym which unfortunately we were not able to try since we were always out exploring HK.

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I stayed here for a night in transit to Kathmandu. Average hotel to stay only if you are in transit, otherwise, why one should spend more money here at the airport rather than staying in city areas. Everything was expensive but some of staff were nice and room facilities were okay. So many things in my room was initially not working and I had to call house keeping to fix it such as safety deposit box, TV remote, Refrigerator (with anything inside).and so on. There was nothing that really attracted me so much. But in general I saw they have different facilities within hotel complex, including many restaurants and bar, pools etc.

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We stayed one night between our flights from Australia to North America and arrived late in the evening. The room temperature never rose above 18 degrees Celcius and the shower taps were broken and therefore shower temperature adjustment was extremely difficult. Service was just OK and the breakfast which was included in our package was pretty good. For the price of the room we did not feel we received good value at all. Room was clean but bed was like sleeping on a sheet of plywood and there were no face cloths.

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My third time in this hotel, excellent staff from Front desk. Luggage was sent quickly and quick check in. There is no other hotel closer to the airport. Good location for early flight visitor like me.

[[29, 44], [62, 86], [91, 105], [107, 152], [154, 192]]

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I usually avoid airport hotels like the plague, but the Regal at HK is very good. Clean spacious room, good dining facilities and a reasonable room rate.

[[0, 55], [68, 80], [82, 101]]

[{"summary": {"tkn_id": [[0, 21]], "idx": [[0, 129]], "text": "Despite being interconnected to the airport this is a very quiet hotel that was actually awarded for being the best airport hotel"}, "review": {"tkn_id": [[0, 10], [14, 16]], "idx": [[0, 55], [68, 80]], "text": "I usually avoid airport hotels like the plague, but the ... is very good"}}, {"summary": {"tkn_id": [[65, 73]], "idx": [[339, 384]], "text": "The rooms in the hotel are large and spacious"}, "review": {"tkn_id": [[18, 20]], "idx": [[82, 101]], "text": "Clean spacious room"}}]

A quiet place despite the airport. Free transport was wonderful.

[[0, 33], [35, 49]]

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The Regal is the best airport hotel and still remains quiet despite the air travel. The hotel is the closest available to Hong Kong's airport and also a great hub to be able to get out and about the city. The hotel provides a free shuttle service to the local out let mall Tung Chung and other shopping centres in downtown Hong Kong. Whilst sleeping is really good here in the hotel's rooms, it did not feel like value for money and a lot of things in the room were not working at first. T The cafe provide buffet breakfast on the ground floor which is really good. One thing to mention about the hotel is that the luggage arrived and was checked in very efficiently.

My name is Vince Palumbo and I am a coach/player for the Australian Stickfighting Team, and I would like to tell you all about this beautiful Regal International Airport Hotel which is in Hong Kong. Me and my team of 16 athletes did a one night stop-over in Hong Kong on our way to the Philippines where we were travelling to so that we could all compete at the 2009 World Stickfighting Championships which were being held in Cebu City there in Philippines. Our stay at the Regal International Airport Hotel in Hong Kong was just fantastic, and we all enjoyed the hotel and service very much, so if ever you need to do a stop-over there in Hong Kong for the night, please do not hesitate to contact the manager at the hotel by the name of Mt Jon Chiu, and I am sure that he will bend over backwards to really try and accommodate you or your group. So go ahead and spoil yourself for the night, and I am sure that you will be pleased with the service that you recieve there, ok! Enjoy this Fantastic Hotel in Hong Kong! Regards from GM Vince Palumbo (Australia)

[[458, 539], [545, 591]]

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My family and I concluded our two-week Easter trip to Berlin and London and returned to Hong Kong. After a long flight, we landed in Hong Kong's international airport around midnight despite very bad weather - raining cats and dogs. As we were very tired and the weather was terrible, we decided to spend the night at the Regal Airport Hotel before returning home in the city centre the next morning. Thanks to the convenient location of Regal, the heavy downpour did not get us wet as the hotel is connected to the airport by an enclosed link bridge. As a regular hotel guest, we got an upgrade this time. Our suite has a family room and a bed room, large and comfortable enough for my family of three. We had the best sleep in days amd woke up the next morning refreshed. The buffet breakfast at the cafe on the lower ground floor was very good too, not to mention the good and friendly services provided by its staff. No wonder, Regal was awarded the best airport hotel title for last couple of years.

[[704, 733], [774, 846], [932, 978]]

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We've stayed twice at this hotel. Rooms were good but the more important factor for us was the hotel's location. For both times, the hotel's location allowed us to make the most out of our short visit to HK. We did not waste any travel time between hotel and airport, either at arrival or for departure, since it was interconnected. We are not hassled or stressed with rushing to the airport to catch our flight. The hotel also had regular free shuttle service to Tung Chung (outlet mall) and several stops at downtown HK. This also saved us bus/train fares. The hotel also has a pool and gym which unfortunately we were not able to try since we were always out exploring HK.

[[34, 111], [113, 331], [413, 521]]

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I stayed here for a night in transit to Kathmandu. Average hotel to stay only if you are in transit, otherwise, why one should spend more money here at the airport rather than staying in city areas. Everything was expensive but some of staff were nice and room facilities were okay. So many things in my room was initially not working and I had to call house keeping to fix it such as safety deposit box, TV remote, Refrigerator (with anything inside).and so on. There was nothing that really attracted me so much. But in general I saw they have different facilities within hotel complex, including many restaurants and bar, pools etc.

[[51, 99], [112, 148], [164, 198], [283, 334]]

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We stayed one night between our flights from Australia to North America and arrived late in the evening. The room temperature never rose above 18 degrees Celcius and the shower taps were broken and therefore shower temperature adjustment was extremely difficult. Service was just OK and the breakfast which was included in our package was pretty good. For the price of the room we did not feel we received good value at all. Room was clean but bed was like sleeping on a sheet of plywood and there were no face cloths.

[[105, 193], [263, 282], [287, 350], [352, 416], [434, 487]]

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My third time in this hotel, excellent staff from Front desk. Luggage was sent quickly and quick check in. There is no other hotel closer to the airport. Good location for early flight visitor like me.

[[29, 44], [62, 86], [91, 105], [107, 152]]

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I usually avoid airport hotels like the plague, but the Regal at HK is very good. Clean spacious room, good dining facilities and a reasonable room rate.

[[82, 101], [130, 152]]

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A quiet place despite the airport. Free transport was wonderful.

[[0, 33], [35, 63]]

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A lovely place to stay, with direct links to the airport. Excellent luxury amenities on site, including a swimming pool and gym for the guests to use when they please. The hotel is located near the airport but convenient for short visits to HK. The rooms are inconsistent. Some are great in that they are large and comfortable while others are disappointing because of non-working equipment in the rooms. The cafe on the lower ground floor of the hotel provides a very good buffet style breakfast for guests. Check-in was quick.

My name is Vince Palumbo and I am a coach/player for the Australian Stickfighting Team, and I would like to tell you all about this beautiful Regal International Airport Hotel which is in Hong Kong. Me and my team of 16 athletes did a one night stop-over in Hong Kong on our way to the Philippines where we were travelling to so that we could all compete at the 2009 World Stickfighting Championships which were being held in Cebu City there in Philippines. Our stay at the Regal International Airport Hotel in Hong Kong was just fantastic, and we all enjoyed the hotel and service very much, so if ever you need to do a stop-over there in Hong Kong for the night, please do not hesitate to contact the manager at the hotel by the name of Mt Jon Chiu, and I am sure that he will bend over backwards to really try and accommodate you or your group. So go ahead and spoil yourself for the night, and I am sure that you will be pleased with the service that you recieve there, ok! Enjoy this Fantastic Hotel in Hong Kong! Regards from GM Vince Palumbo (Australia)

[[199, 213], [229, 267], [458, 466], [521, 539], [548, 591], [596, 663]]

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My family and I concluded our two-week Easter trip to Berlin and London and returned to Hong Kong. After a long flight, we landed in Hong Kong's international airport around midnight despite very bad weather - raining cats and dogs. As we were very tired and the weather was terrible, we decided to spend the night at the Regal Airport Hotel before returning home in the city centre the next morning. Thanks to the convenient location of Regal, the heavy downpour did not get us wet as the hotel is connected to the airport by an enclosed link bridge. As a regular hotel guest, we got an upgrade this time. Our suite has a family room and a bed room, large and comfortable enough for my family of three. We had the best sleep in days amd woke up the next morning refreshed. The buffet breakfast at the cafe on the lower ground floor was very good too, not to mention the good and friendly services provided by its staff. No wonder, Regal was awarded the best airport hotel title for last couple of years.

[[401, 434], [486, 550], [607, 616], [651, 672], [774, 850], [871, 897]]

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We've stayed twice at this hotel. Rooms were good but the more important factor for us was the hotel's location. For both times, the hotel's location allowed us to make the most out of our short visit to HK. We did not waste any travel time between hotel and airport, either at arrival or for departure, since it was interconnected. We are not hassled or stressed with rushing to the airport to catch our flight. The hotel also had regular free shuttle service to Tung Chung (outlet mall) and several stops at downtown HK. This also saved us bus/train fares. The hotel also has a pool and gym which unfortunately we were not able to try since we were always out exploring HK.

[[34, 49], [129, 206], [317, 331], [377, 391], [559, 592]]

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I stayed here for a night in transit to Kathmandu. Average hotel to stay only if you are in transit, otherwise, why one should spend more money here at the airport rather than staying in city areas. Everything was expensive but some of staff were nice and room facilities were okay. So many things in my room was initially not working and I had to call house keeping to fix it such as safety deposit box, TV remote, Refrigerator (with anything inside).and so on. There was nothing that really attracted me so much. But in general I saw they have different facilities within hotel complex, including many restaurants and bar, pools etc.

[[51, 64], [144, 163], [283, 334], [530, 598], [625, 635]]

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We stayed one night between our flights from Australia to North America and arrived late in the evening. The room temperature never rose above 18 degrees Celcius and the shower taps were broken and therefore shower temperature adjustment was extremely difficult. Service was just OK and the breakfast which was included in our package was pretty good. For the price of the room we did not feel we received good value at all. Room was clean but bed was like sleeping on a sheet of plywood and there were no face cloths.

[[109, 193], [263, 282], [291, 350], [425, 439]]

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My third time in this hotel, excellent staff from Front desk. Luggage was sent quickly and quick check in. There is no other hotel closer to the airport. Good location for early flight visitor like me.

[[29, 44], [91, 105], [107, 152]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 22]], "text": "A lovely place to stay"}, "review": {"tkn_id": [[7, 8]], "idx": [[29, 44]], "text": "excellent staff"}}, {"summary": {"tkn_id": [[34, 40]], "idx": [[168, 205]], "text": "The hotel is located near the airport"}, "review": {"tkn_id": [[22, 30]], "idx": [[107, 152]], "text": "There is no other hotel closer to the airport"}}, {"summary": {"tkn_id": [[98, 102]], "idx": [[509, 527]], "text": "Check-in was quick"}, "review": {"tkn_id": [[18, 20]], "idx": [[91, 105]], "text": "quick check in"}}]

I usually avoid airport hotels like the plague, but the Regal at HK is very good. Clean spacious room, good dining facilities and a reasonable room rate.

[[52, 80], [88, 101]]

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A quiet place despite the airport. Free transport was wonderful.

[[0, 33]]

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This greatly loved hotel is well kept and comfortable. Everything you could need in terms of shops and restaurants are really close to this hotel making it superbly located. Additionally there are plenty of attractions such as a theatre and cathedral just around the corner. The view from the luxurious room was really nice overlooking the courtyard when it was sunny. Additionally rooms can accommodate four people while still being comfortable and really clean. The doorman was always at the entrance of the hotel to greet guests and the great staff were very welcoming. There was a buffet for breakfast and it provided great-tasting food. Additionally there is a great outdoor dining area that was well-suited for eating lunch. There were some really great toiletries available at this hotel. The price was really reasonable as well considering how comfortable and elegant the hotel is.

The best part of this hotel is the staff. We were greeted by the ubiquitous doorman and all staff every time we entered the hotel. We felt as if we were the most important guests in the hotel and the staff were constantly concerned about our needs. The breakfast was a lavish buffet and again the wait staff was outstanding This is a beautiful hotel in the old part of Montreal and close to good restaurants, art galleries, and shopping. The room was luxurious, beautifully appointed, comfortable and spotless. It is just around the corner from a major theater and the cathedral and the river. It is short cab ride to the cultural center where they have the symphony, ballet and etc. The metro station is about a 10 minute walk.

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We stayed at the Saint Sulpice in early October. The hotel has a perfect location right in the heart of the Old Quarter. Lots of restaurants and attractions in the surrounding area. The hotel staff is excellent, the rooms are beautiful with great bathrooms. Restaurant us good quality and group members enjoyed meals there. Concierge and front desk staff was warm and helpful. The doorman are always there to help and offer a smile. Stop reading these reviews and book it! There is nothing not to like with the Saint Sulpice. We travel and book hotels all over the world, this one is a keeper!

[[49, 81], [121, 180], [182, 235], [324, 375], [377, 431]]

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I rely heavily on reviews for visiting all over the world. This hotel was hands down one of the nicest and most beautiful places. It was a extremely spacious room, with a queen bed, couch, fire place, large fridge, stove and sink and a window that opened toward the street and a good size bathroom. Everyone that worked there was very helpful and nice and we felt very welcomed. The location is perfect and very central to a grocery store, liquor store, restaurants, etc. I would highly recommend this Hotel and really enjoyed our stay because of it.

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Cozy, comfortable, elegant and reasonably priced the Saint-Sulpice is in the heart of old Montreal between just behind the cathedral. It is quiet, friendly and pet friendly. Although we were in Montreal on the shortest days of the year our first floor room next to a courtyard garden was sunny and welcoming. One of our favorite hotels anywhere.

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Vacation with 3 sisters and Mom for Mother's Day. The only place I could find where the suite could accomodate 4 of us nicely. Clean, bright, and comfortable plus and it is right in the Old City (which was good for my mother). There outdoor dining area was great for lunch! Good staff, too.

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Great service, beautiful stylish contemporary decor! And even a Tassimo espresso maker in every room. L'Occitane bath products were amazing! Plus free Wi-Fi ! Central as it is located right next to Notre Dame Cathedral! Would definitely recommend this hotel to the most finicky of people!

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I love montreal, this hotel was available at a good value and came highly recommended. Very pleased with the location and hotel in general although slightly disappointed with saunda and fitness centre. I think there are better values out there.

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Love this hotel. Perfect location to explore old town. Wouldn't even consider any other hotel in town. Our third visit and certainly will return again. The comp. breakfasts alone would bring us back.

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Excellent hotel that is highly recommended in this area. It's very clean and a comfortable place to stay. The hotel is in a great location only a ten minute walk from the metro station and near to the cathedral and the river. The cultural centre is a short taxi ride away. The rooms were large and luxurious, perfectly able to house four guests as requested. The room was comfortable and clean. Rooms on the first floor have access to a lovely courtyard garden. The hotel has a lovely outdoor dining area for lunch. The meals served at the restaurants are a good quality too. The hotel had lovely toiletries available and there was free Wi-Fi available.

The best part of this hotel is the staff. We were greeted by the ubiquitous doorman and all staff every time we entered the hotel. We felt as if we were the most important guests in the hotel and the staff were constantly concerned about our needs. The breakfast was a lavish buffet and again the wait staff was outstanding This is a beautiful hotel in the old part of Montreal and close to good restaurants, art galleries, and shopping. The room was luxurious, beautifully appointed, comfortable and spotless. It is just around the corner from a major theater and the cathedral and the river. It is short cab ride to the cultural center where they have the symphony, ballet and etc. The metro station is about a 10 minute walk.

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We stayed at the Saint Sulpice in early October. The hotel has a perfect location right in the heart of the Old Quarter. Lots of restaurants and attractions in the surrounding area. The hotel staff is excellent, the rooms are beautiful with great bathrooms. Restaurant us good quality and group members enjoyed meals there. Concierge and front desk staff was warm and helpful. The doorman are always there to help and offer a smile. Stop reading these reviews and book it! There is nothing not to like with the Saint Sulpice. We travel and book hotels all over the world, this one is a keeper!

[[53, 81], [192, 210], [212, 256], [258, 316]]

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I rely heavily on reviews for visiting all over the world. This hotel was hands down one of the nicest and most beautiful places. It was a extremely spacious room, with a queen bed, couch, fire place, large fridge, stove and sink and a window that opened toward the street and a good size bathroom. Everyone that worked there was very helpful and nice and we felt very welcomed. The location is perfect and very central to a grocery store, liquor store, restaurants, etc. I would highly recommend this Hotel and really enjoyed our stay because of it.

[[59, 128], [139, 162], [379, 402], [472, 507]]

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Cozy, comfortable, elegant and reasonably priced the Saint-Sulpice is in the heart of old Montreal between just behind the cathedral. It is quiet, friendly and pet friendly. Although we were in Montreal on the shortest days of the year our first floor room next to a courtyard garden was sunny and welcoming. One of our favorite hotels anywhere.

[[0, 48], [70, 132], [236, 307], [309, 344]]

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Vacation with 3 sisters and Mom for Mother's Day. The only place I could find where the suite could accomodate 4 of us nicely. Clean, bright, and comfortable plus and it is right in the Old City (which was good for my mother). There outdoor dining area was great for lunch! Good staff, too.

[[84, 125], [127, 132], [134, 194], [227, 272], [274, 289]]

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Great service, beautiful stylish contemporary decor! And even a Tassimo espresso maker in every room. L'Occitane bath products were amazing! Plus free Wi-Fi ! Central as it is located right next to Notre Dame Cathedral! Would definitely recommend this hotel to the most finicky of people!

[[102, 139], [146, 156], [170, 218], [220, 287]]

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I love montreal, this hotel was available at a good value and came highly recommended. Very pleased with the location and hotel in general although slightly disappointed with saunda and fitness centre. I think there are better values out there.

[[17, 57], [67, 85], [87, 117]]

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Love this hotel. Perfect location to explore old town. Wouldn't even consider any other hotel in town. Our third visit and certainly will return again. The comp. breakfasts alone would bring us back.

[[0, 15], [17, 53]]

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This hotel provides a clean and comfortable hotel and it will soon become your favourite. Centrally located, this hotel is close to grocery stores, restaurants, liquor stores, and next to Notre Dame Cathedral right at the center of the Old Quarter. The Metro is only about a 10-minute walk away or a quick taxi to the cultural center for some ballet or music. This hotel has luxurious, comfortable and clean rooms. The breakfast was amazing. Free WiFi and excellent bath products were included.

The best part of this hotel is the staff. We were greeted by the ubiquitous doorman and all staff every time we entered the hotel. We felt as if we were the most important guests in the hotel and the staff were constantly concerned about our needs. The breakfast was a lavish buffet and again the wait staff was outstanding This is a beautiful hotel in the old part of Montreal and close to good restaurants, art galleries, and shopping. The room was luxurious, beautifully appointed, comfortable and spotless. It is just around the corner from a major theater and the cathedral and the river. It is short cab ride to the cultural center where they have the symphony, ballet and etc. The metro station is about a 10 minute walk.

[[249, 282], [344, 349], [382, 390], [396, 407], [438, 460], [485, 496], [501, 509], [594, 674], [684, 727]]

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We stayed at the Saint Sulpice in early October. The hotel has a perfect location right in the heart of the Old Quarter. Lots of restaurants and attractions in the surrounding area. The hotel staff is excellent, the rooms are beautiful with great bathrooms. Restaurant us good quality and group members enjoyed meals there. Concierge and front desk staff was warm and helpful. The doorman are always there to help and offer a smile. Stop reading these reviews and book it! There is nothing not to like with the Saint Sulpice. We travel and book hotels all over the world, this one is a keeper!

[[82, 119], [121, 140], [157, 180], [212, 235], [572, 592]]

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I rely heavily on reviews for visiting all over the world. This hotel was hands down one of the nicest and most beautiful places. It was a extremely spacious room, with a queen bed, couch, fire place, large fridge, stove and sink and a window that opened toward the street and a good size bathroom. Everyone that worked there was very helpful and nice and we felt very welcomed. The location is perfect and very central to a grocery store, liquor store, restaurants, etc. I would highly recommend this Hotel and really enjoyed our stay because of it.

[[130, 242], [379, 465]]

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Cozy, comfortable, elegant and reasonably priced the Saint-Sulpice is in the heart of old Montreal between just behind the cathedral. It is quiet, friendly and pet friendly. Although we were in Montreal on the shortest days of the year our first floor room next to a courtyard garden was sunny and welcoming. One of our favorite hotels anywhere.

[[0, 17], [70, 133], [236, 256], [284, 307], [309, 344]]

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Vacation with 3 sisters and Mom for Mother's Day. The only place I could find where the suite could accomodate 4 of us nicely. Clean, bright, and comfortable plus and it is right in the Old City (which was good for my mother). There outdoor dining area was great for lunch! Good staff, too.

[[127, 132], [142, 157], [167, 194]]

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Great service, beautiful stylish contemporary decor! And even a Tassimo espresso maker in every room. L'Occitane bath products were amazing! Plus free Wi-Fi ! Central as it is located right next to Notre Dame Cathedral! Would definitely recommend this hotel to the most finicky of people!

[[15, 51], [102, 139], [176, 218], [220, 257]]

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I love montreal, this hotel was available at a good value and came highly recommended. Very pleased with the location and hotel in general although slightly disappointed with saunda and fitness centre. I think there are better values out there.

[[202, 243]]

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Love this hotel. Perfect location to explore old town. Wouldn't even consider any other hotel in town. Our third visit and certainly will return again. The comp. breakfasts alone would bring us back.

[[17, 33], [55, 101], [152, 198]]

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A good quality hotel that provides a nice and enjoyable stay that will not break the bank. The bathtub in the room took too long to drain and there is only the facility for one computer to have access to the internet per room. The hotel's breakfast selection was really good, as well as the selection provided at the bar. Rooms on the executive floor are provided with a complimentary breakfast, as well as appetisers and snacks for a nominal fee.

We chose the Hilton Bonaventure for our recent stay in Montreal based on the glowing recommendation of a frequent flying family member. The downtown location proved to be a great starting point for our city explorations. The room was clean, well laid out, and comfortable. The staff was courteous and al spoke flawless English. One evening we decided to sample some local ice wine we had purchased, the hotel quickly brought us glasses, opened, and then served us our wine. The breakfast was delicious, and the selection at the bar was above average. The rooftop garden was beautiful, although we didnat have time to walk though it in its entirety. Over all I give this hotel my full recommendation.

[[507, 549], [658, 698]]

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Hilton Bonaventure definitely provides bang for your buck. The layout for this hotel is very unique. It has many "wings" and each wing has access to its own private pool. It also has many water features and excellent landscaping throughout the outdoor patios that are accessible privately via the rooms. You don't even realize that you are on the 17th floor once you get off the main elevator at the reception level and the view of the city from that floor is breathtaking. The staff is quite friendly and accomodating. The only drawback: wired interenet only available for 1 computer in each room. Wireless internet is only available in the lobby. However, I enjoyed my stay!

[[0, 57], [539, 597]]

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Recently in Montreal to attend a concert with my teen Grand daughter and her friend. We chose the Bonaventure after much consideration due to it's proximity to the bell Centre( concert Venue and also Hockey Game Venue which my husband was attending). The decision could not have been better.The Bonaventure is connected to Montreal's extensive underground City, lots of shopping, a skating rink, movie theatres.we were thrilled. To say nothing of the friendly hotel staff.to a person they were helpful and welcoming. This is obviously a very well run facility. The management and staff should be proud.

[[251, 290]]

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There are no elevators and the staff doesn't tell you. I had to drag my bags upstairs and then downstairs. There were no bellmans available when we arrived. It was horrible for $100US per night. When I asked for a closer room, I was given a downgraded room. I've never stayed at a 4 star hotel without elevators and no bellmen. Also, the drain in the bathtub was very slow. You end up showering in 4 inches of water.

[[157, 326], [334, 372]]

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hotel in central downtown location. Comfortable, the greatest asset is the garden with swimming pool on the top floor is even heated in winter ! Book a room on the executive floor and enjoy complimentary breakfast and evening appetizers and snacks for a small fee. A perfect hotel to stay in the city.

[[145, 263], [265, 300]]

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Wonderful quality hotel. The garden and pool are a great escape from the city below. The room was clean, comfortable and tastefully renovated - very modern yet so comfy. The staff was very helpful and the location of the hotel is perfect for every sight in Montreal.

[[0, 23]]

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Was participating at a business convention in Montreal. We stayed at this hotel. Nice hotel with comfortable beds and nice view of downtown Montreal. Near Place Bonaventure. Closed to Bell centre and all fancy restaurant around.

[[81, 127]]

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Everything about this hotel was fine. It is a typical, better-than-averagely run downtown Hilton property. I went there for a few days on business and ended up liking it a lot.

[[0, 36], [55, 105]]

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The hotel is a well managed business and is a cost effective stay. This hotel is located downtown which is a great location to be. It's easily accessible to lots of fancy restaurants, shopping and even movie theatres. Unfortunately a downgraded room was disappointing and there is wired internet for only one computer per room. The breakfast is absolutely delicious with a great selection of food at the bar. Breakfast can be complimentary if booking a room on the executive floor and the evening appetisers only cost a small fee. Average hotel, and there is limited Wi-Fi available.

We chose the Hilton Bonaventure for our recent stay in Montreal based on the glowing recommendation of a frequent flying family member. The downtown location proved to be a great starting point for our city explorations. The room was clean, well laid out, and comfortable. The staff was courteous and al spoke flawless English. One evening we decided to sample some local ice wine we had purchased, the hotel quickly brought us glasses, opened, and then served us our wine. The breakfast was delicious, and the selection at the bar was above average. The rooftop garden was beautiful, although we didnat have time to walk though it in its entirety. Over all I give this hotel my full recommendation.

[[136, 178], [474, 549]]

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Hilton Bonaventure definitely provides bang for your buck. The layout for this hotel is very unique. It has many "wings" and each wing has access to its own private pool. It also has many water features and excellent landscaping throughout the outdoor patios that are accessible privately via the rooms. You don't even realize that you are on the 17th floor once you get off the main elevator at the reception level and the view of the city from that floor is breathtaking. The staff is quite friendly and accomodating. The only drawback: wired interenet only available for 1 computer in each room. Wireless internet is only available in the lobby. However, I enjoyed my stay!

[[539, 597], [599, 647]]

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Recently in Montreal to attend a concert with my teen Grand daughter and her friend. We chose the Bonaventure after much consideration due to it's proximity to the bell Centre( concert Venue and also Hockey Game Venue which my husband was attending). The decision could not have been better.The Bonaventure is connected to Montreal's extensive underground City, lots of shopping, a skating rink, movie theatres.we were thrilled. To say nothing of the friendly hotel staff.to a person they were helpful and welcoming. This is obviously a very well run facility. The management and staff should be proud.

[[291, 378], [396, 413], [451, 515], [517, 601]]

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There are no elevators and the staff doesn't tell you. I had to drag my bags upstairs and then downstairs. There were no bellmans available when we arrived. It was horrible for $100US per night. When I asked for a closer room, I was given a downgraded room. I've never stayed at a 4 star hotel without elevators and no bellmen. Also, the drain in the bathtub was very slow. You end up showering in 4 inches of water.

[[160, 193], [229, 256], [281, 326]]

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hotel in central downtown location. Comfortable, the greatest asset is the garden with swimming pool on the top floor is even heated in winter ! Book a room on the executive floor and enjoy complimentary breakfast and evening appetizers and snacks for a small fee. A perfect hotel to stay in the city.

[[0, 34], [145, 263], [265, 280]]

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Wonderful quality hotel. The garden and pool are a great escape from the city below. The room was clean, comfortable and tastefully renovated - very modern yet so comfy. The staff was very helpful and the location of the hotel is perfect for every sight in Montreal.

[[0, 23], [85, 116], [201, 237]]

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Was participating at a business convention in Montreal. We stayed at this hotel. Nice hotel with comfortable beds and nice view of downtown Montreal. Near Place Bonaventure. Closed to Bell centre and all fancy restaurant around.

[[81, 91], [131, 139], [174, 183], [204, 220]]

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Everything about this hotel was fine. It is a typical, better-than-averagely run downtown Hilton property. I went there for a few days on business and ended up liking it a lot.

[[0, 36], [55, 105]]

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The Bonaventure Hotel provides a lot for the cost and is wonderful. This hotel's location is great as it is in central downtown and close to the Bell Center and connected to the underground city for shopping and entertainment. Rooms are close to a private pool, with there being a pool for each wing of the hotel, and guests have private access to the beautiful landscaping that surrounds their rooms. This hotel includes an executive floor to book, where breakfast is complimentary or in the evening appetizers and snacks are at a minimal cost. The breakfast is very good too and they have a lot on offer at the bar as well. There is only wireless internet available in the lobby but everything else about the hotel is fine enough.

We chose the Hilton Bonaventure for our recent stay in Montreal based on the glowing recommendation of a frequent flying family member. The downtown location proved to be a great starting point for our city explorations. The room was clean, well laid out, and comfortable. The staff was courteous and al spoke flawless English. One evening we decided to sample some local ice wine we had purchased, the hotel quickly brought us glasses, opened, and then served us our wine. The breakfast was delicious, and the selection at the bar was above average. The rooftop garden was beautiful, although we didnat have time to walk though it in its entirety. Over all I give this hotel my full recommendation.

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Hilton Bonaventure definitely provides bang for your buck. The layout for this hotel is very unique. It has many "wings" and each wing has access to its own private pool. It also has many water features and excellent landscaping throughout the outdoor patios that are accessible privately via the rooms. You don't even realize that you are on the 17th floor once you get off the main elevator at the reception level and the view of the city from that floor is breathtaking. The staff is quite friendly and accomodating. The only drawback: wired interenet only available for 1 computer in each room. Wireless internet is only available in the lobby. However, I enjoyed my stay!

[[0, 57], [125, 169], [207, 228], [259, 302], [599, 647]]

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Recently in Montreal to attend a concert with my teen Grand daughter and her friend. We chose the Bonaventure after much consideration due to it's proximity to the bell Centre( concert Venue and also Hockey Game Venue which my husband was attending). The decision could not have been better.The Bonaventure is connected to Montreal's extensive underground City, lots of shopping, a skating rink, movie theatres.we were thrilled. To say nothing of the friendly hotel staff.to a person they were helpful and welcoming. This is obviously a very well run facility. The management and staff should be proud.

[[94, 109], [291, 413], [451, 474], [489, 515], [522, 559]]

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There are no elevators and the staff doesn't tell you. I had to drag my bags upstairs and then downstairs. There were no bellmans available when we arrived. It was horrible for $100US per night. When I asked for a closer room, I was given a downgraded room. I've never stayed at a 4 star hotel without elevators and no bellmen. Also, the drain in the bathtub was very slow. You end up showering in 4 inches of water.

[[0, 53], [107, 139], [157, 193], [334, 372]]

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hotel in central downtown location. Comfortable, the greatest asset is the garden with swimming pool on the top floor is even heated in winter ! Book a room on the executive floor and enjoy complimentary breakfast and evening appetizers and snacks for a small fee. A perfect hotel to stay in the city.

[[0, 34], [49, 100], [184, 263], [265, 300]]

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Wonderful quality hotel. The garden and pool are a great escape from the city below. The room was clean, comfortable and tastefully renovated - very modern yet so comfy. The staff was very helpful and the location of the hotel is perfect for every sight in Montreal.

[[0, 23], [25, 35], [40, 83], [201, 265]]

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Was participating at a business convention in Montreal. We stayed at this hotel. Nice hotel with comfortable beds and nice view of downtown Montreal. Near Place Bonaventure. Closed to Bell centre and all fancy restaurant around.

[[97, 148], [174, 195]]

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Everything about this hotel was fine. It is a typical, better-than-averagely run downtown Hilton property. I went there for a few days on business and ended up liking it a lot.

[[0, 36], [151, 175]]

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This flawless hotel provided a great stay and it's really recommended. The hotel is closely located to Giotto's Campanile. The rooms in this hotel are really great and quite spacious. There was some outside noise from the bells in the morning however. It was difficult to navigate the hotel due to the floor layout.

Great Location Stayed at the Brunelleschi in late December. The location was terrific, the breakfast hearty, and the rooms large and above average for Italy for the price. Turn two corners and you are in the piazza next to Giotto's campanile. As an american who speaks fluent italian, and a mother of 3, I never go to Italy to sleep in 5 star resort hotels. This hotel could never be compared to the Four Seasons, but, in Florence, it was the perfect place to start and end each day.

[[113, 146], [172, 241], [358, 456]]

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Lovely hotel We stayed here for my husband's birthday weekend. We're ususally more 3* hotel people so this was a bit of a treat, but it was worth every penny. The hotel is beautiful - such a lovely building and a GREAT location. The staff were unfailingly polite as we checked in and went to the bar. Our room was a good size with an ENORMOUS bathroom, and views of the campanile. Breakfast was excellent.I found the hotel pretty much faultless. And Florence? Just beautiful.

[[102, 127], [301, 325], [405, 444]]

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Great location, great staff! This hotel was a real find! We loved the location and the front desk staff was the friendliest in Italy! The breakfast buffet was also excellent! This hotel was in a quiet alley, just steps from the Duomo and the best shopping in Florence! The only negative was the multiple levels on the different floors, making it difficult to get around in the hotel. A minor inconvenience for an otherwise excellent hotel.

[[29, 55], [295, 382]]

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Wonderful stay in Florence Hotel Brunelleschi is a lovely hotel in an excellent location in the heart of Florence. The rooms are brilliant , although the bells of the Duomo wake you up early in the morning! All the staff are very helpful and can make good suggestions for eating out - I had the best sea bass I have ever had from one of their recommendations. I would thoroughly recommend a stay at this delightful hotel.

[[0, 26], [49, 63], [115, 138], [150, 205]]

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great location,if a little noisy lovely hotel,very friendly helpful staffright in the middle of all the actionwe had a suite,which had a separete bedroom(very handy)clean,very good choice on buffet breakfastonly down side was our room was on the front of the hotelwhich is on one of the main streets.so bin men and road sweepers could be heard ealy in the morninggood value more money

[[0, 45]]

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Great experience! My friend and I stayed for 4 nights. We had no complaints whatsoever. The service, staff, cleanliness, comfort etc were all exemplary. Special tip: bring a picnic lunch up to the rooftop terrace and get a breathtaking view of the city. The view of the Duomo there by sunrise is sublime.

[[0, 16], [62, 86], [88, 151]]

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only Brunelleschi is the only one who could have build something better! a portion of our large room

[[5, 71], [90, 100]]

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Brunelleschi was Perfect! View from Rooftop Patio

[[0, 24]]

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The stay at the hotel was a brilliant experience and there were no faults . It was an impeccable choice to stay in Florence and was highly recommended. It is worth noting that you can clearly hear the bells from the Duomo in the morning, which may be a negative for some. Eating lunch on the rooftop terrace is a nice way to get a gorgeous view of the city. There were multiple levels on different levels, which could often make it difficult to get around the hotel.

Great Location Stayed at the Brunelleschi in late December. The location was terrific, the breakfast hearty, and the rooms large and above average for Italy for the price. Turn two corners and you are in the piazza next to Giotto's campanile. As an american who speaks fluent italian, and a mother of 3, I never go to Italy to sleep in 5 star resort hotels. This hotel could never be compared to the Four Seasons, but, in Florence, it was the perfect place to start and end each day.

[[60, 128], [358, 482]]

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Lovely hotel We stayed here for my husband's birthday weekend. We're ususally more 3* hotel people so this was a bit of a treat, but it was worth every penny. The hotel is beautiful - such a lovely building and a GREAT location. The staff were unfailingly polite as we checked in and went to the bar. Our room was a good size with an ENORMOUS bathroom, and views of the campanile. Breakfast was excellent.I found the hotel pretty much faultless. And Florence? Just beautiful.

[[159, 181], [405, 474]]

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Great location, great staff! This hotel was a real find! We loved the location and the front desk staff was the friendliest in Italy! The breakfast buffet was also excellent! This hotel was in a quiet alley, just steps from the Duomo and the best shopping in Florence! The only negative was the multiple levels on the different floors, making it difficult to get around in the hotel. A minor inconvenience for an otherwise excellent hotel.

[[29, 55], [269, 382]]

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Wonderful stay in Florence Hotel Brunelleschi is a lovely hotel in an excellent location in the heart of Florence. The rooms are brilliant , although the bells of the Duomo wake you up early in the morning! All the staff are very helpful and can make good suggestions for eating out - I had the best sea bass I have ever had from one of their recommendations. I would thoroughly recommend a stay at this delightful hotel.

[[0, 17], [49, 113], [150, 205], [360, 395]]

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great location,if a little noisy lovely hotel,very friendly helpful staffright in the middle of all the actionwe had a suite,which had a separete bedroom(very handy)clean,very good choice on buffet breakfastonly down side was our room was on the front of the hotelwhich is on one of the main streets.so bin men and road sweepers could be heard ealy in the morninggood value more money

[[0, 45]]

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Great experience! My friend and I stayed for 4 nights. We had no complaints whatsoever. The service, staff, cleanliness, comfort etc were all exemplary. Special tip: bring a picnic lunch up to the rooftop terrace and get a breathtaking view of the city. The view of the Duomo there by sunrise is sublime.

[[0, 16], [55, 86], [166, 252]]

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only Brunelleschi is the only one who could have build something better! a portion of our large room

[[5, 71]]

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Brunelleschi was Perfect! View from Rooftop Patio

[[0, 24], [26, 43]]

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The hotel is simply beautiful and delightful. It was a really nice experience and though it was no Four Seasons it was the excellent. The room was great. The breakfast buffet was great but why not take a picnic to the rooftop terrace for some really nice views.

Great Location Stayed at the Brunelleschi in late December. The location was terrific, the breakfast hearty, and the rooms large and above average for Italy for the price. Turn two corners and you are in the piazza next to Giotto's campanile. As an american who speaks fluent italian, and a mother of 3, I never go to Italy to sleep in 5 star resort hotels. This hotel could never be compared to the Four Seasons, but, in Florence, it was the perfect place to start and end each day.

[[113, 146], [358, 417], [432, 482]]

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Lovely hotel We stayed here for my husband's birthday weekend. We're ususally more 3* hotel people so this was a bit of a treat, but it was worth every penny. The hotel is beautiful - such a lovely building and a GREAT location. The staff were unfailingly polite as we checked in and went to the bar. Our room was a good size with an ENORMOUS bathroom, and views of the campanile. Breakfast was excellent.I found the hotel pretty much faultless. And Florence? Just beautiful.

[[159, 227], [301, 379], [381, 404]]

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Great location, great staff! This hotel was a real find! We loved the location and the front desk staff was the friendliest in Italy! The breakfast buffet was also excellent! This hotel was in a quiet alley, just steps from the Duomo and the best shopping in Florence! The only negative was the multiple levels on the different floors, making it difficult to get around in the hotel. A minor inconvenience for an otherwise excellent hotel.

[[29, 55], [134, 158], [164, 173], [410, 412], [423, 438]]

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Wonderful stay in Florence Hotel Brunelleschi is a lovely hotel in an excellent location in the heart of Florence. The rooms are brilliant , although the bells of the Duomo wake you up early in the morning! All the staff are very helpful and can make good suggestions for eating out - I had the best sea bass I have ever had from one of their recommendations. I would thoroughly recommend a stay at this delightful hotel.

[[27, 63], [115, 138], [360, 420]]

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great location,if a little noisy lovely hotel,very friendly helpful staffright in the middle of all the actionwe had a suite,which had a separete bedroom(very handy)clean,very good choice on buffet breakfastonly down side was our room was on the front of the hotelwhich is on one of the main streets.so bin men and road sweepers could be heard ealy in the morninggood value more money

[[33, 45], [171, 211]]

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Great experience! My friend and I stayed for 4 nights. We had no complaints whatsoever. The service, staff, cleanliness, comfort etc were all exemplary. Special tip: bring a picnic lunch up to the rooftop terrace and get a breathtaking view of the city. The view of the Duomo there by sunrise is sublime.

[[0, 16], [166, 252]]

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only Brunelleschi is the only one who could have build something better! a portion of our large room

[[0, 71]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 29]], "text": "The hotel is simply beautiful"}, "review": {"tkn_id": [[0, 11]], "idx": [[0, 71]], "text": "only Brunelleschi is the only one who could have build something better"}}]

Brunelleschi was Perfect! View from Rooftop Patio

[[0, 24], [26, 49]]

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The hotel definitely warrants a repeat visit. It is really quiet on a side-street. There is also a convenient hop-on hop-off tourist bus that isn't too far from the hotel, too, so that's really helpful for sight-seeing. The rooms in the hotel are clean but simple with a view over the rooftops. There was a grand continental breakfast that was really tasty.

The Orto de' Medici Hotel, Florence This medium-priced Hotel offers a very good price to service ratio. The rooms are very clean and being an old but refurbished building, it has high and well appointed rooms.The hotel offers - as a garni hotel - an excellent breakfast (self-service from two tables). Being not on a thoroughfare, it is quiet at night. Its situation in relation to the main attraction, the Piazza del Duomo, is a seven to ten minute's walk. There are plenty of restaurants in the vicinity, especially just opposite is the restaurant Il Cardellino. At the reception English and French is spoken. The service personnel is very friendly and is supervised by the proprietor himself.The Hopp on / Hopp-off Bus can be taken from the Piazza San Marco, approximately 200 meters from the hotel Orto de' Medici, where also other regular bus lines part for the hinterland.

[[104, 128], [172, 218], [250, 269], [331, 351], [695, 760], [762, 801]]

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A room with a view What a great place! Just returned from 4 nights here and delighted with the choice. Central location - only a few minutes walk from the Accademia, but tucked away in a side street so as quiet as it can be in Florence (or any major city for that matter!). Ask for room 45, on the 4th floor (don't panic there is a lift), if you want a room with a balcony and a view over the roof tops to the Duomo and Campanile. Continental breakfast was light but adequate, but hotel too small to serve dinner - not a problem with so many good restaurants to choose from! Go and enjoy!

[[24, 37], [170, 235], [351, 402], [431, 475], [477, 512]]

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Short walk from the Madding crowds of Firenze The website was accurate in its promises. The service to arrange for private pick-up from the train station to the airport was excellent as was the arranging for museum tickets. Contact to confirm reservations was propmpt. The rooms are simple, but clean and we slept well for five restful nights. The common room is very comfortable, as is the breakfast area. The patio serves dynomite gin tonics for happy hour. The hotel is a pleasant walk from the main downtown sights in a less touristy and more local scene. Would definitely stay there again.

[[269, 342], [360, 379], [387, 405], [560, 593]]

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Good 3 star hotel in Florence Good 3-star hotel in central Florence, very close to the Accademia and to the Duomo. Lots of restaurants nearby. Room is fairly spacious but basic in decor and clean. Bedroom windows are double-paned, so that noise is not a problem. Bathroom could use a little updating but would speculate that it has been updated within last 10 years. Good American style stand-up shower. The breakfast, which is included in the price of the room, is well above average and in a lovely room which also has a very nice terrace. Friendly front desk.

[[143, 150], [171, 195], [404, 417], [466, 484]]

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Extremely friendly/helpful staff here! The Orto De Medici was a wonderful hotel, perfectly located in Florence. The continental breakfast was grand and offered world travelers a diverse selection of foods and drinks.The hotel is superbly clean and beautifully decorated. The front desk staff was the best I've ever encountered. They were compassionate with our lost luggage situation and gladly booked us reservations for the Uffizi gallery.Although the walls are a bit thin in the room and it seemed a bit noisy at night.I would stay at this hotel a thousand times over.Thanks for a fabulous stay.

[[39, 110], [112, 243]]

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Wonderful We had a wonderful week's stay at this charming hotel. The service was first class, the room and bathroom were spacious and immaculately clean.The best part, however was the sun-lit , beautifully appointed breakfast room with, again, perfect service.We would definitely go back when we return to Florence.

[[94, 120], [134, 152], [216, 230], [260, 287]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 44]], "text": "The hotel definitely warrants a repeat visit"}, "review": {"tkn_id": [[51, 55]], "idx": [[260, 287]], "text": "We would definitely go back"}}, {"summary": {"tkn_id": [[52, 58]], "idx": [[220, 252]], "text": "The rooms in the hotel are clean"}, "review": {"tkn_id": [[19, 23], [26, 27]], "idx": [[94, 120], [134, 152]], "text": "the room and bathroom were ... immaculately clean"}}, {"summary": {"tkn_id": [[68, 70], [73, 73]], "idx": [[295, 306], [325, 334]], "text": "There was a ... breakfast"}, "review": {"tkn_id": [[42, 43]], "idx": [[216, 230]], "text": "breakfast room"}}]

Absolutely Lovely! A view from the Bell Tower looking at the Duomo

[[0, 17]]

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My favorite Italian experience In front of the Hotel Orto De Medici

[[0, 30]]

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This hotels provides a fabulous and wonderful stay and great Italian experience. The location is only a few minutes walk from plenty of restaurants and the Accademia gallery. Close to the hotel there is a bus station, on the Piazza San Marco. There are rooms with a balcony and amazing view of the city here. The decor is a bit basic but it's all very clean. The hotel provides a Continental breakfast with lots to choose from . This can be had from a gorgeous sun-lit breakfast room from two self-service tables. The shower was really good because it was in the American stand-up style.

The Orto de' Medici Hotel, Florence This medium-priced Hotel offers a very good price to service ratio. The rooms are very clean and being an old but refurbished building, it has high and well appointed rooms.The hotel offers - as a garni hotel - an excellent breakfast (self-service from two tables). Being not on a thoroughfare, it is quiet at night. Its situation in relation to the main attraction, the Piazza del Duomo, is a seven to ten minute's walk. There are plenty of restaurants in the vicinity, especially just opposite is the restaurant Il Cardellino. At the reception English and French is spoken. The service personnel is very friendly and is supervised by the proprietor himself.The Hopp on / Hopp-off Bus can be taken from the Piazza San Marco, approximately 200 meters from the hotel Orto de' Medici, where also other regular bus lines part for the hinterland.

[[104, 128], [209, 225], [247, 300], [458, 563], [695, 801]]

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A room with a view What a great place! Just returned from 4 nights here and delighted with the choice. Central location - only a few minutes walk from the Accademia, but tucked away in a side street so as quiet as it can be in Florence (or any major city for that matter!). Ask for room 45, on the 4th floor (don't panic there is a lift), if you want a room with a balcony and a view over the roof tops to the Duomo and Campanile. Continental breakfast was light but adequate, but hotel too small to serve dinner - not a problem with so many good restaurants to choose from! Go and enjoy!

[[0, 37], [103, 164], [351, 429], [431, 475], [529, 573]]

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Short walk from the Madding crowds of Firenze The website was accurate in its promises. The service to arrange for private pick-up from the train station to the airport was excellent as was the arranging for museum tickets. Contact to confirm reservations was propmpt. The rooms are simple, but clean and we slept well for five restful nights. The common room is very comfortable, as is the breakfast area. The patio serves dynomite gin tonics for happy hour. The hotel is a pleasant walk from the main downtown sights in a less touristy and more local scene. Would definitely stay there again.

[[269, 282], [295, 300]]

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Good 3 star hotel in Florence Good 3-star hotel in central Florence, very close to the Accademia and to the Duomo. Lots of restaurants nearby. Room is fairly spacious but basic in decor and clean. Bedroom windows are double-paned, so that noise is not a problem. Bathroom could use a little updating but would speculate that it has been updated within last 10 years. Good American style stand-up shower. The breakfast, which is included in the price of the room, is well above average and in a lovely room which also has a very nice terrace. Friendly front desk.

[[30, 113], [115, 141], [143, 150], [171, 185], [190, 195], [367, 402], [404, 417], [425, 461], [463, 465], [489, 505]]

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Extremely friendly/helpful staff here! The Orto De Medici was a wonderful hotel, perfectly located in Florence. The continental breakfast was grand and offered world travelers a diverse selection of foods and drinks.The hotel is superbly clean and beautifully decorated. The front desk staff was the best I've ever encountered. They were compassionate with our lost luggage situation and gladly booked us reservations for the Uffizi gallery.Although the walls are a bit thin in the room and it seemed a bit noisy at night.I would stay at this hotel a thousand times over.Thanks for a fabulous stay.

[[39, 110], [112, 159], [176, 243]]

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Wonderful We had a wonderful week's stay at this charming hotel. The service was first class, the room and bathroom were spacious and immaculately clean.The best part, however was the sun-lit , beautifully appointed breakfast room with, again, perfect service.We would definitely go back when we return to Florence.

[[10, 63], [94, 120], [134, 152], [180, 230]]

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Absolutely Lovely! A view from the Bell Tower looking at the Duomo

[[19, 66]]

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My favorite Italian experience In front of the Hotel Orto De Medici

[[0, 67]]

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A wonderful hotel, full of charm and perfect for an Italian experience. The decor is beautiful and the cleanliness is to a high standard. The location is in close proximity to a wide variety of restaurants. Although it is nicely tucked away in a quieter, less touristy area, there are still regular bus lines that run close by to this hotel. The rooms are clean and simple but spacious. This is an old, refurbished building with thin walls but the windows are double-paned so the noise is reduced in the rooms and the bathrooms could use some updating. The breakfast offered by the hotel was excellent and offered a lot of choice and is included in the room price. In close proximity to an excellent four star hotel, with excellent features in the bathroom.

The Orto de' Medici Hotel, Florence This medium-priced Hotel offers a very good price to service ratio. The rooms are very clean and being an old but refurbished building, it has high and well appointed rooms.The hotel offers - as a garni hotel - an excellent breakfast (self-service from two tables). Being not on a thoroughfare, it is quiet at night. Its situation in relation to the main attraction, the Piazza del Duomo, is a seven to ten minute's walk. There are plenty of restaurants in the vicinity, especially just opposite is the restaurant Il Cardellino. At the reception English and French is spoken. The service personnel is very friendly and is supervised by the proprietor himself.The Hopp on / Hopp-off Bus can be taken from the Piazza San Marco, approximately 200 meters from the hotel Orto de' Medici, where also other regular bus lines part for the hinterland.

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A room with a view What a great place! Just returned from 4 nights here and delighted with the choice. Central location - only a few minutes walk from the Accademia, but tucked away in a side street so as quiet as it can be in Florence (or any major city for that matter!). Ask for room 45, on the 4th floor (don't panic there is a lift), if you want a room with a balcony and a view over the roof tops to the Duomo and Campanile. Continental breakfast was light but adequate, but hotel too small to serve dinner - not a problem with so many good restaurants to choose from! Go and enjoy!

[[19, 37], [103, 119], [166, 235], [431, 475], [534, 573]]

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Short walk from the Madding crowds of Firenze The website was accurate in its promises. The service to arrange for private pick-up from the train station to the airport was excellent as was the arranging for museum tickets. Contact to confirm reservations was propmpt. The rooms are simple, but clean and we slept well for five restful nights. The common room is very comfortable, as is the breakfast area. The patio serves dynomite gin tonics for happy hour. The hotel is a pleasant walk from the main downtown sights in a less touristy and more local scene. Would definitely stay there again.

[[269, 300], [368, 379], [384, 405], [460, 558]]

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Good 3 star hotel in Florence Good 3-star hotel in central Florence, very close to the Accademia and to the Duomo. Lots of restaurants nearby. Room is fairly spacious but basic in decor and clean. Bedroom windows are double-paned, so that noise is not a problem. Bathroom could use a little updating but would speculate that it has been updated within last 10 years. Good American style stand-up shower. The breakfast, which is included in the price of the room, is well above average and in a lovely room which also has a very nice terrace. Friendly front desk.

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Extremely friendly/helpful staff here! The Orto De Medici was a wonderful hotel, perfectly located in Florence. The continental breakfast was grand and offered world travelers a diverse selection of foods and drinks.The hotel is superbly clean and beautifully decorated. The front desk staff was the best I've ever encountered. They were compassionate with our lost luggage situation and gladly booked us reservations for the Uffizi gallery.Although the walls are a bit thin in the room and it seemed a bit noisy at night.I would stay at this hotel a thousand times over.Thanks for a fabulous stay.

[[64, 110], [112, 269], [441, 521]]

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Wonderful We had a wonderful week's stay at this charming hotel. The service was first class, the room and bathroom were spacious and immaculately clean.The best part, however was the sun-lit , beautifully appointed breakfast room with, again, perfect service.We would definitely go back when we return to Florence.

[[10, 63], [94, 152], [194, 230]]

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Absolutely Lovely! A view from the Bell Tower looking at the Duomo

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My favorite Italian experience In front of the Hotel Orto De Medici

[[0, 30]]

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This is a great place for a short stay and it will likely make you want to come back again. The hotel isn't really central. The area is quite safe so really the location is pretty good. The rooms in the hotel are modern. Some of the hotel's staff seemed disinterested in helping with an incident at the hotel. It is worth mentioning that you can get a complimentary coffee from the barista. There is a coffee machine supplied here, which is fine. The parking at the hotel costs 12 a night.

My wife and I were in November 2006 for one night only and paid with reward points. Wish have stayed longer. Nice and superclean clean modern hotel, superb breakfast with plenty of variety and fresh capuccino made in front of you, and very helpful and polite staff both in reception and breakfast room that makes your stay even more enjoyable. Even thought not in centre of Rome, close enough by public transportation very easy and accesible: bus line 85 runs often one block from hotel, takes you to Colesseum and near Trevi? Metro linea B, about 5 blocks from hotel takes you to centre or Ananigna to take bus to Ciampino, and train to Fiumicino airport 2-3 blocks from hotel: only 5 euros takes you in a bit without stops. Only problem with Metro line B is that stopped working after 9:00PM. Hope it changes soon, but still OK. Would definitely reccomend hotel to anybody and cannot wait to go back now in June for 2 nights.

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We (a family of 9 including a toddler & an adolescent) went there last October. Having stayed at a new Holiday Inn Express in Milan last year, we were hoping to repeat the same 3-star experience. The receptionists were accomodating/business-like. We rented a van & had to pay 12 parking/night. However, everybody was disappointed with the small room (triple BR), old stained pillows & sheets, cleanliness & service. The only time that we opened our window was on the last day of our stay (it rained) & was shocked to find out that the window sill was full of black molds. My son had his first asthma attack when we went home. I've just read another review from a previous guest abt. 2 months ago stating the same problem with the molds/mildew. Obviously, the hotel didn't do anything about it.

[[143, 194], [265, 292], [317, 349], [393, 414], [531, 570], [755, 783]]

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We stayed at the Holiday Inn Express Rome - San Giovanni for 3 nights during our 8 day trip in Italy. On our last morning, we were told to leave our baggage at the lobby while breakfast and we did. When we returned, we sadly found out that one of our baggage, the one containing most of our gifts, was missing. Since we wouldn't be able to go back and get new ones, it was really devastating for us. The staff members were not even slighly interested in the situation. We asked for police assistance but they didn't even bother to call; saying the police could do nothing about it. Nobody asked about what happened or anything; as if nothing had happened. The apathy, the staff members showed, made us regretfully think that some of them may have something to do with the robbery.

[[240, 309], [400, 467]]

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We stayed at Holiday Inn Express Rome San Giovanni simply going by what others had to say about the place in Tripadvisor. I am glad I did that. I got a good price on the hiexpress website by booking in advance. Though the hotel is not right in the heart of the city, it is a very convenient to get there by bus. We also used the sub way station but that was a longer walk. The rooms are very clean and modern. The front desk staff are helpful . Breakfast was good with a lot of choice. Would definitely stay there again.

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I stayed at the hotel from January 26 to January 31 and the service over all is really great, but there is nothing or none that matches service, attention, dedication and compromise with the client than SIMONE DI PORTO and ALESSANDRA COPPOCA, both of them really are committed and love what they do, always aware of what you need and willing to help you. ANd these review is coming from a long term priority club member with Platinum Status, besides the deco of the hotel and overall was good. Hope to go back to the same hotel

[[60, 92], [98, 241], [494, 527]]

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We Were only in rome for 2 days and 2 nights and found Express a good place for a short stay. At first we thought the area looked a bit Dodgey But compared to Rome centre it is not too bad. There is a nice Restaurant (Sacco) just around the corner which, although a little pricey, is very pleasant. It is very close to the Station, Just a 10 minute walk and another 10 to Termini Station. Also There is free parking just outside reception

[[63, 92], [114, 188], [394, 438]]

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This is a good hotel, it is very decent , nice rooms(though I'm not sure if it has air conditioning), it is very close to the Metro, which was our main transportation throughout our trip. it also has a bus station a minute away that is also very usefull. Money well spent!

[[0, 20], [42, 100], [102, 131], [188, 227]]

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Very clean rooms, super friendly and helpful staff. We checked in early in the morning and were accommodated without charge. The breakfast was perfect. Make sure you get a few free cappuccino's from the Barista. The Nescafe machine is fine but the cappuccino's from the barrista (Coffee Bar) are better.

[[0, 50], [152, 210], [212, 239]]

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The hotel is an ideal place for a short trip. The hotel is not in the centre of Rome. The rooms are mostly very clean and are quite decent with a modern feel to them. A downside was upon opening the window to find a lot of black mould. Some of the staff members didn't respond well to an issue that occurred. They showed no apathy or even any interest after the incident and that really let the staff down. The coffee here at the hotel is good and you can get free cappuccinos from the barista as well. The parking at the hotel can be expensive, costing around 12 per night.

My wife and I were in November 2006 for one night only and paid with reward points. Wish have stayed longer. Nice and superclean clean modern hotel, superb breakfast with plenty of variety and fresh capuccino made in front of you, and very helpful and polite staff both in reception and breakfast room that makes your stay even more enjoyable. Even thought not in centre of Rome, close enough by public transportation very easy and accesible: bus line 85 runs often one block from hotel, takes you to Colesseum and near Trevi? Metro linea B, about 5 blocks from hotel takes you to centre or Ananigna to take bus to Ciampino, and train to Fiumicino airport 2-3 blocks from hotel: only 5 euros takes you in a bit without stops. Only problem with Metro line B is that stopped working after 9:00PM. Hope it changes soon, but still OK. Would definitely reccomend hotel to anybody and cannot wait to go back now in June for 2 nights.

[[109, 147], [193, 229], [235, 301], [357, 378], [423, 441]]

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We (a family of 9 including a toddler & an adolescent) went there last October. Having stayed at a new Holiday Inn Express in Milan last year, we were hoping to repeat the same 3-star experience. The receptionists were accomodating/business-like. We rented a van & had to pay 12 parking/night. However, everybody was disappointed with the small room (triple BR), old stained pillows & sheets, cleanliness & service. The only time that we opened our window was on the last day of our stay (it rained) & was shocked to find out that the window sill was full of black molds. My son had his first asthma attack when we went home. I've just read another review from a previous guest abt. 2 months ago stating the same problem with the molds/mildew. Obviously, the hotel didn't do anything about it.

[[265, 292], [303, 349], [363, 391], [416, 455], [531, 570], [713, 742], [744, 793]]

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We stayed at the Holiday Inn Express Rome - San Giovanni for 3 nights during our 8 day trip in Italy. On our last morning, we were told to leave our baggage at the lobby while breakfast and we did. When we returned, we sadly found out that one of our baggage, the one containing most of our gifts, was missing. Since we wouldn't be able to go back and get new ones, it was really devastating for us. The staff members were not even slighly interested in the situation. We asked for police assistance but they didn't even bother to call; saying the police could do nothing about it. Nobody asked about what happened or anything; as if nothing had happened. The apathy, the staff members showed, made us regretfully think that some of them may have something to do with the robbery.

[[240, 309], [400, 467], [656, 779]]

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We stayed at Holiday Inn Express Rome San Giovanni simply going by what others had to say about the place in Tripadvisor. I am glad I did that. I got a good price on the hiexpress website by booking in advance. Though the hotel is not right in the heart of the city, it is a very convenient to get there by bus. We also used the sub way station but that was a longer walk. The rooms are very clean and modern. The front desk staff are helpful . Breakfast was good with a lot of choice. Would definitely stay there again.

[[211, 310], [373, 408], [410, 442]]

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I stayed at the hotel from January 26 to January 31 and the service over all is really great, but there is nothing or none that matches service, attention, dedication and compromise with the client than SIMONE DI PORTO and ALESSANDRA COPPOCA, both of them really are committed and love what they do, always aware of what you need and willing to help you. ANd these review is coming from a long term priority club member with Platinum Status, besides the deco of the hotel and overall was good. Hope to go back to the same hotel

[[98, 197]]

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We Were only in rome for 2 days and 2 nights and found Express a good place for a short stay. At first we thought the area looked a bit Dodgey But compared to Rome centre it is not too bad. There is a nice Restaurant (Sacco) just around the corner which, although a little pricey, is very pleasant. It is very close to the Station, Just a 10 minute walk and another 10 to Termini Station. Also There is free parking just outside reception

[[49, 92], [147, 188], [394, 438]]

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This is a good hotel, it is very decent , nice rooms(though I'm not sure if it has air conditioning), it is very close to the Metro, which was our main transportation throughout our trip. it also has a bus station a minute away that is also very usefull. Money well spent!

[[0, 20], [28, 99]]

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Very clean rooms, super friendly and helpful staff. We checked in early in the morning and were accommodated without charge. The breakfast was perfect. Make sure you get a few free cappuccino's from the Barista. The Nescafe machine is fine but the cappuccino's from the barrista (Coffee Bar) are better.

[[0, 16], [18, 50], [152, 210], [212, 239]]

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An excellent hotel that comes highly recommended for short stays in Rome. This hotel is not based in the city centre. Well maintained rooms, that are cleaned to a reasonable standard. However, there is an issue with black mould around the windows, and there is no air conditioning available. Generally speaking the staff at this hotel are disinterested and apathetic. The breakfast at the hotel is good and offers a variety of options and you can get a free cappuccino from the barista. Car or van rental is an option but comes with a parking fee of 12 a night. Also, there is a Nescafe coffee machine which is ok but a barista is located nearby.

My wife and I were in November 2006 for one night only and paid with reward points. Wish have stayed longer. Nice and superclean clean modern hotel, superb breakfast with plenty of variety and fresh capuccino made in front of you, and very helpful and polite staff both in reception and breakfast room that makes your stay even more enjoyable. Even thought not in centre of Rome, close enough by public transportation very easy and accesible: bus line 85 runs often one block from hotel, takes you to Colesseum and near Trevi? Metro linea B, about 5 blocks from hotel takes you to centre or Ananigna to take bus to Ciampino, and train to Fiumicino airport 2-3 blocks from hotel: only 5 euros takes you in a bit without stops. Only problem with Metro line B is that stopped working after 9:00PM. Hope it changes soon, but still OK. Would definitely reccomend hotel to anybody and cannot wait to go back now in June for 2 nights.

[[84, 107], [109, 165], [193, 229], [287, 301], [307, 342], [357, 378]]

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We (a family of 9 including a toddler & an adolescent) went there last October. Having stayed at a new Holiday Inn Express in Milan last year, we were hoping to repeat the same 3-star experience. The receptionists were accomodating/business-like. We rented a van & had to pay 12 parking/night. However, everybody was disappointed with the small room (triple BR), old stained pillows & sheets, cleanliness & service. The only time that we opened our window was on the last day of our stay (it rained) & was shocked to find out that the window sill was full of black molds. My son had his first asthma attack when we went home. I've just read another review from a previous guest abt. 2 months ago stating the same problem with the molds/mildew. Obviously, the hotel didn't do anything about it.

[[247, 292], [303, 349], [363, 391], [393, 404], [531, 570], [626, 742]]

[{"summary": {"tkn_id": [[0, 2]], "idx": [[0, 18]], "text": "An excellent hotel"}, "review": {"tkn_id": [[65, 71]], "idx": [[303, 349]], "text": "everybody was disappointed with the small room"}}, {"summary": {"tkn_id": [[2, 2], [4, 6]], "idx": [[13, 18], [24, 48]], "text": "hotel ... comes highly recommended"}, "review": {"tkn_id": [[135, 158]], "idx": [[626, 742]], "text": "I've just read another review from a previous guest abt. 2 months ago stating the same problem with the molds/mildew"}}, {"summary": {"tkn_id": [[23, 25]], "idx": [[118, 139]], "text": "Well maintained rooms"}, "review": {"tkn_id": [[77, 81], [114, 121]], "idx": [[363, 391], [531, 570]], "text": "old stained pillows & sheets ... the window sill was full of black molds"}}, {"summary": {"tkn_id": [[25, 33]], "idx": [[134, 182]], "text": "rooms, that are cleaned to a reasonable standard"}, "review": {"tkn_id": [[65, 68], [71, 71], [83, 83]], "idx": [[303, 334], [345, 349], [393, 404]], "text": "everybody was disappointed with ... room ... cleanliness"}}, {"summary": {"tkn_id": [[37, 46]], "idx": [[193, 246]], "text": "there is an issue with black mould around the windows"}, "review": {"tkn_id": [[114, 121]], "idx": [[531, 570]], "text": "the window sill was full of black molds"}}, {"summary": {"tkn_id": [[94, 108]], "idx": [[494, 560]], "text": "van rental is an option but comes with a parking fee of 12 a night"}, "review": {"tkn_id": [[50, 61]], "idx": [[247, 292]], "text": "We rented a van & had to pay 12 parking/night"}}]

We stayed at the Holiday Inn Express Rome - San Giovanni for 3 nights during our 8 day trip in Italy. On our last morning, we were told to leave our baggage at the lobby while breakfast and we did. When we returned, we sadly found out that one of our baggage, the one containing most of our gifts, was missing. Since we wouldn't be able to go back and get new ones, it was really devastating for us. The staff members were not even slighly interested in the situation. We asked for police assistance but they didn't even bother to call; saying the police could do nothing about it. Nobody asked about what happened or anything; as if nothing had happened. The apathy, the staff members showed, made us regretfully think that some of them may have something to do with the robbery.

[[176, 185], [240, 309], [400, 467], [656, 779]]

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We stayed at Holiday Inn Express Rome San Giovanni simply going by what others had to say about the place in Tripadvisor. I am glad I did that. I got a good price on the hiexpress website by booking in advance. Though the hotel is not right in the heart of the city, it is a very convenient to get there by bus. We also used the sub way station but that was a longer walk. The rooms are very clean and modern. The front desk staff are helpful . Breakfast was good with a lot of choice. Would definitely stay there again.

[[218, 265], [373, 397], [414, 442], [445, 484], [486, 519]]

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I stayed at the hotel from January 26 to January 31 and the service over all is really great, but there is nothing or none that matches service, attention, dedication and compromise with the client than SIMONE DI PORTO and ALESSANDRA COPPOCA, both of them really are committed and love what they do, always aware of what you need and willing to help you. ANd these review is coming from a long term priority club member with Platinum Status, besides the deco of the hotel and overall was good. Hope to go back to the same hotel

[[107, 197]]

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We Were only in rome for 2 days and 2 nights and found Express a good place for a short stay. At first we thought the area looked a bit Dodgey But compared to Rome centre it is not too bad. There is a nice Restaurant (Sacco) just around the corner which, although a little pricey, is very pleasant. It is very close to the Station, Just a 10 minute walk and another 10 to Termini Station. Also There is free parking just outside reception

[[65, 92], [118, 188], [394, 438]]

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This is a good hotel, it is very decent , nice rooms(though I'm not sure if it has air conditioning), it is very close to the Metro, which was our main transportation throughout our trip. it also has a bus station a minute away that is also very usefull. Money well spent!

[[60, 99]]

[{"summary": {"tkn_id": [[49, 54]], "idx": [[252, 290]], "text": "there is no air conditioning available"}, "review": {"tkn_id": [[13, 21]], "idx": [[60, 99]], "text": "I'm not sure if it has air conditioning"}}]

Very clean rooms, super friendly and helpful staff. We checked in early in the morning and were accommodated without charge. The breakfast was perfect. Make sure you get a few free cappuccino's from the Barista. The Nescafe machine is fine but the cappuccino's from the barrista (Coffee Bar) are better.

[[0, 50], [125, 150], [166, 210], [212, 239]]

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The hotel made guests feel safe and comfortable. Everything is accessible from this hotel, which is really useful for exploring the city. There are lots of attractions you can reach by foot. The hotel has adequate rooms with air conditioning and the internet was available. The staff of this hotel allowed a call to the USA using the hotel phones. The complimentary breakfast buffet provided by the hotel was generally good, but the restaurant left a bit to be desired. The temperature at this hotel did not help when trying to sleep and unfortunately the charge for a brief call is really expensive.

You will be comfortable at this hotel. The rooms and baths are large; cleaning service is excellent. It is relatively quiet in busy, central Rome, therefore a very good location to stay for sightseeing. The main Metro terminal is a short walk away. Breakfast is entirely adequate and complimentary. There is a free Internet connection in the lobby and rooms are wired for the Internet. One caution: should you need to telephone the USA, the hotel phones offer a "1508" access code. While the connection is fast and clear, the charge for a timed brief call of two or theee minutes is over $40 usd. Use your ATT card for international calls and save.

[[0, 37], [39, 69], [157, 201], [203, 247], [249, 297], [299, 384], [399, 480], [522, 595], [606, 609]]

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having just returned from a weeks stay at the universo hotel,i found it to be good value for money,on our arrival we did not have the room we booked and were disappointed,when we brought this to the hotels attention our room was changed the next day which we were more than happy with,breakfast was also very good with lots to choose from,don't understand the negative comments regarding breakfast on some reviews.i would definately return to this hotel.

[[114, 148], [216, 313]]

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Hotel's location is amazing since its 2 mins walk from the main train station that will take u to airport in 25 mins. 10 mins away from downtown (walking) and around 15-20 from Coloseum ! Central location, with lots of hotels around Friendly staff, and really AMAZING breakfast. The restaurant is not the best you can get. Really nice rooms :)

[[118, 204], [279, 321]]

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We stayed 4 nights, and felt secure and comfortable. This is a fairly impersonal hotel, where the staff did not speak unless spoken to, although they were helpful when requests were made. The breakfast buffet was excellent. Our room was a loft, with the king bed up the stairs from the sitting area and bathroom. Several good restaurants nearby.

[[20, 51], [188, 222], [224, 311]]

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Good location if you plan to stay close to Termini rail station is a few minutes walk. Hotel itself not really impressive the rooms are very small with no drawers and a tiny bathroom with a shower only. Does have air conditioning which is about the only good part .Buffet Breakfast was good but overall I wouldnt stay again at this hotel

[[122, 162], [203, 229], [264, 290]]

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We stayed here twice in May and would happily stay again. The rooms were spacious, the breakfast was yum, and the staff were friendly and helpful. You could walk to a lot of Rome's attractions from here but we chose to use the hop on hop off bus which had a stop just around the corner.

[[58, 81], [83, 104], [106, 145], [147, 192], [219, 245]]

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Don't expect t set yur thermostat below 80 degrees. No matter what setting you use, the front desk controls the room temperature and will not set it below 26 Celsius, or 78 Fahrenheit. Disgusting sleeping temperature, and of course does not make for a good vacation. Never again.

[[0, 50], [84, 216]]

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We had a great stay. Close to the train station and many attractions. We walked all over Rome from here. Great breakfast, clean rooms, but the staff was makes it extra special.

[[21, 68], [70, 103], [105, 120], [122, 133]]

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This is a really comfortable and secure hotel that will provide happiness. The hotel is in a good central location and a short walk to Termini train station. There are several restaurants close to the hotel. The rooms are of a decent size at this hotel and they also feature wired access to the internet. The baths are pretty large in the bathroom. There is a breakfast buffet supplied for free here and it's really good. The restaurant at this hotel could be better though. The temperature within the hotel was not comfortable and the charge for a timed call of two to three minutes could be as much as $40USD.

You will be comfortable at this hotel. The rooms and baths are large; cleaning service is excellent. It is relatively quiet in busy, central Rome, therefore a very good location to stay for sightseeing. The main Metro terminal is a short walk away. Breakfast is entirely adequate and complimentary. There is a free Internet connection in the lobby and rooms are wired for the Internet. One caution: should you need to telephone the USA, the hotel phones offer a "1508" access code. While the connection is fast and clear, the charge for a timed brief call of two or theee minutes is over $40 usd. Use your ATT card for international calls and save.

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having just returned from a weeks stay at the universo hotel,i found it to be good value for money,on our arrival we did not have the room we booked and were disappointed,when we brought this to the hotels attention our room was changed the next day which we were more than happy with,breakfast was also very good with lots to choose from,don't understand the negative comments regarding breakfast on some reviews.i would definately return to this hotel.

[[285, 298], [304, 313], [416, 453]]

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Hotel's location is amazing since its 2 mins walk from the main train station that will take u to airport in 25 mins. 10 mins away from downtown (walking) and around 15-20 from Coloseum ! Central location, with lots of hotels around Friendly staff, and really AMAZING breakfast. The restaurant is not the best you can get. Really nice rooms :)

[[0, 77], [253, 277], [279, 321], [323, 340]]

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We stayed 4 nights, and felt secure and comfortable. This is a fairly impersonal hotel, where the staff did not speak unless spoken to, although they were helpful when requests were made. The breakfast buffet was excellent. Our room was a loft, with the king bed up the stairs from the sitting area and bathroom. Several good restaurants nearby.

[[24, 51], [188, 222], [313, 344]]

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Good location if you plan to stay close to Termini rail station is a few minutes walk. Hotel itself not really impressive the rooms are very small with no drawers and a tiny bathroom with a shower only. Does have air conditioning which is about the only good part .Buffet Breakfast was good but overall I wouldnt stay again at this hotel

[[0, 13], [43, 85], [122, 146], [188, 201], [264, 290], [303, 337]]

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We stayed here twice in May and would happily stay again. The rooms were spacious, the breakfast was yum, and the staff were friendly and helpful. You could walk to a lot of Rome's attractions from here but we chose to use the hop on hop off bus which had a stop just around the corner.

[[32, 56], [62, 81], [87, 104], [147, 202]]

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Don't expect t set yur thermostat below 80 degrees. No matter what setting you use, the front desk controls the room temperature and will not set it below 26 Celsius, or 78 Fahrenheit. Disgusting sleeping temperature, and of course does not make for a good vacation. Never again.

[[185, 216], [232, 265]]

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We had a great stay. Close to the train station and many attractions. We walked all over Rome from here. Great breakfast, clean rooms, but the staff was makes it extra special.

[[21, 68], [105, 120], [139, 148], [153, 175]]

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Guests are made to feel very secure and comfortable at this hotel. The hotel's relatively quiet location is centralized in Rome and close to several other hotels, good restaurants. So much is within easy walking distance and a lot of Rome is very accessible this way. Very spacious rooms for guests to enjoy, with air conditioning for guests to make good use off. This hotel has a fantastic breakfast on offer and it is complimentary though the restaurant could be better. The phone charges for a brief call was over $40.

You will be comfortable at this hotel. The rooms and baths are large; cleaning service is excellent. It is relatively quiet in busy, central Rome, therefore a very good location to stay for sightseeing. The main Metro terminal is a short walk away. Breakfast is entirely adequate and complimentary. There is a free Internet connection in the lobby and rooms are wired for the Internet. One caution: should you need to telephone the USA, the hotel phones offer a "1508" access code. While the connection is fast and clear, the charge for a timed brief call of two or theee minutes is over $40 usd. Use your ATT card for international calls and save.

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having just returned from a weeks stay at the universo hotel,i found it to be good value for money,on our arrival we did not have the room we booked and were disappointed,when we brought this to the hotels attention our room was changed the next day which we were more than happy with,breakfast was also very good with lots to choose from,don't understand the negative comments regarding breakfast on some reviews.i would definately return to this hotel.

[[285, 313]]

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Hotel's location is amazing since its 2 mins walk from the main train station that will take u to airport in 25 mins. 10 mins away from downtown (walking) and around 15-20 from Coloseum ! Central location, with lots of hotels around Friendly staff, and really AMAZING breakfast. The restaurant is not the best you can get. Really nice rooms :)

[[118, 185], [188, 232], [253, 277], [279, 340]]

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We stayed 4 nights, and felt secure and comfortable. This is a fairly impersonal hotel, where the staff did not speak unless spoken to, although they were helpful when requests were made. The breakfast buffet was excellent. Our room was a loft, with the king bed up the stairs from the sitting area and bathroom. Several good restaurants nearby.

[[0, 2], [24, 51], [188, 222], [313, 344]]

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Good location if you plan to stay close to Termini rail station is a few minutes walk. Hotel itself not really impressive the rooms are very small with no drawers and a tiny bathroom with a shower only. Does have air conditioning which is about the only good part .Buffet Breakfast was good but overall I wouldnt stay again at this hotel

[[0, 85], [126, 182], [203, 229], [264, 290]]

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We stayed here twice in May and would happily stay again. The rooms were spacious, the breakfast was yum, and the staff were friendly and helpful. You could walk to a lot of Rome's attractions from here but we chose to use the hop on hop off bus which had a stop just around the corner.

[[58, 81], [83, 104], [147, 202]]

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Don't expect t set yur thermostat below 80 degrees. No matter what setting you use, the front desk controls the room temperature and will not set it below 26 Celsius, or 78 Fahrenheit. Disgusting sleeping temperature, and of course does not make for a good vacation. Never again.

[[0, 33], [52, 183]]

[{"summary": {"tkn_id": [[0, 5], [8, 11]], "idx": [[0, 28], [40, 65]], "text": "Guests are made to feel very ... comfortable at this hotel"}, "review": {"tkn_id": [[0, 6], [11, 36]], "idx": [[0, 33], [52, 183]], "text": "Don't expect t set yur thermostat ... No matter what setting you use, the front desk controls the room temperature and will not set it below 26 Celsius, or 78 Fahrenheit"}}, {"summary": {"tkn_id": [[59, 68]], "idx": [[309, 362]], "text": "with air conditioning for guests to make good use off"}, "review": {"tkn_id": [[0, 6], [11, 36]], "idx": [[0, 33], [52, 183]], "text": "Don't expect t set yur thermostat ... No matter what setting you use, the front desk controls the room temperature and will not set it below 26 Celsius, or 78 Fahrenheit"}}]

We had a great stay. Close to the train station and many attractions. We walked all over Rome from here. Great breakfast, clean rooms, but the staff was makes it extra special.

[[70, 103], [105, 120], [139, 175]]

[{"summary": {"tkn_id": [[0, 5], [8, 8]], "idx": [[0, 28], [40, 51]], "text": "Guests are made to feel very ... comfortable"}, "review": {"tkn_id": [[30, 36]], "idx": [[139, 175]], "text": "the staff was makes it extra special"}}, {"summary": {"tkn_id": [[13, 15], [18, 22]], "idx": [[67, 78], [96, 127]], "text": "The hotel's ... location is centralized in Rome"}, "review": {"tkn_id": [[15, 21]], "idx": [[70, 103]], "text": "We walked all over Rome from here"}}, {"summary": {"tkn_id": [[33, 49]], "idx": [[181, 266]], "text": "So much is within easy walking distance and a lot of Rome is very accessible this way"}, "review": {"tkn_id": [[15, 21]], "idx": [[70, 103]], "text": "We walked all over Rome from here"}}, {"summary": {"tkn_id": [[70, 77]], "idx": [[364, 409]], "text": "This hotel has a fantastic breakfast on offer"}, "review": {"tkn_id": [[23, 24]], "idx": [[105, 120]], "text": "Great breakfast"}}]

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The hotel is recommended and the staff there were friendly and helpful to guests.

This place can be summed up in one word . flawless ! Located across the street from the most beautiful beach in Key West - Smathers Beach and literally 1.7 miles from Duval street it is prefect! The service was fantastic, the grounds are very well kept, with a cool pool. and the piece de Resistance . the room - comfortable, huge, it is literally the size of a small apartment, with a small kitchenette, a dining table a huge couch and and super comfortable bed, oh yeah and the bathroom is also pretty darn big. We had a magical weekend staying here and every went on without a hitch, good laid back service at a very reasonable price. This is the place to stay in Key West. Since we brought our bikes, we did not have to move our car at all in the 3 days we were there, Duval street is just a short ride from the hotel. don't own a bike? Or don't feel like shipping them down with you ? No problem, the hotel has plenty of bikes for rent as well.

[[638, 675]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 24]], "text": "The hotel is recommended"}, "review": {"tkn_id": [[131, 139]], "idx": [[638, 675]], "text": "This is the place to stay in Key West"}}]

The hotel has a great location, across from the beach and away from Duval street, but a free shuttle every hour into town and airport. Rooms are all suites large and comfortable with microwave and wet bars, living room areas , well designed space with pocket doors to close off the bedroom for privacy. Comfortable beds and nice vanity area, lots of storage space. We were a large group and treated very well. The restaurant staff was particularly accomodating. As people in our group trickled into the restaurant , we kept adding to tables, asked for separate checks etc and it was never a problem. Many of us asked for a late checkout last minute and they accomodated as many as possible. Pool was heated and lovely, a hot tub in the corner. Restaurant closed at 9 and bar at 11pm, a little early for our crowd and Key West but that is my only complaint.

[[425, 460]]

[{"summary": {"tkn_id": [[5, 13]], "idx": [[29, 80]], "text": "the staff there were friendly and helpful to guests"}, "review": {"tkn_id": [[83, 86]], "idx": [[425, 460]], "text": "staff was particularly accomodating"}}]

The hotel was decorated beautifully for X-mas and I loved the Palm trees with Christmas lights! The staff was very helpful and friendly. The rate was what is to be expected for Key West, right by the airport! The beach is across the street from the hotel with multiple activities for one to participate in. Since the hotel is out of the was a smidge, they offer shuttles, numerous shuttles to all the hot spots in Key West. The rooms were beautiful, and very clean, unless you looked directly behind the toilet, which could use a little extra scrubbing. I would stay here again, tomorrow!

[[96, 122], [127, 135]]

[{"summary": {"tkn_id": [[6, 8], [11, 13]], "idx": [[33, 49], [63, 80]], "text": "staff there were ... helpful to guests"}, "review": {"tkn_id": [[19, 23]], "idx": [[96, 122]], "text": "The staff was very helpful"}}, {"summary": {"tkn_id": [[6, 9]], "idx": [[33, 58]], "text": "staff there were friendly"}, "review": {"tkn_id": [[19, 21], [25, 25]], "idx": [[96, 109], [127, 135]], "text": "The staff was ... friendly"}}]

The hotel is an all suite hotel so the rooms were very spacious and allowed us to kick back in our room mid afternoons and mornings. If you like a slower pace and a public beach across the street, this is a good place to stay. You will have to drive or take the shuttle to Duval Street area and the shuttle is only once an hour. Parking in the Duval Street area will cost from $10 to $35 per day.

[[197, 225]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 24]], "text": "The hotel is recommended"}, "review": {"tkn_id": [[41, 47]], "idx": [[197, 225]], "text": "this is a good place to stay"}}]

I took my girlfriend here for a long weekend and to propose. The hotel was great, obviously, it wasn't a St Regis or even a Westin, but it was very nice, very functional and enjoyable. The food and services were VERY expensive. I thought they took care of us well even though we were staying on points for free.

[]

[]

This hotel has huge rooms and bathrooms and is in a great location across from the beach and close to the airport. Great food in the restaurant and staff is wonderful! I highly recommend to anyone needing some extra space and doesnt care about being downtown!

[[148, 196]]

[{"summary": {"tkn_id": [[0, 13]], "idx": [[0, 80]], "text": "The hotel is recommended and the staff there were friendly and helpful to guests"}, "review": {"tkn_id": [[29, 37]], "idx": [[148, 196]], "text": "staff is wonderful! I highly recommend to anyone"}}]

Large, modern, clean rooms across from one of the few beaches in Key West. While far from downtown, this hotel offers a lot of comfort, a nice little pool, and regular shuttle service. We would stay there again!

[[105, 134], [188, 210]]

[{"summary": {"tkn_id": [[1, 3]], "idx": [[4, 24]], "text": "hotel is recommended"}, "review": {"tkn_id": [[23, 28], [41, 44]], "idx": [[105, 134], [188, 210]], "text": "hotel offers a lot of comfort ... would stay there again"}}]

We went to enjoy Key West and our daughters were so excited and this motel was a complete disappointment! Dirty, unsafe, only thing really redone was the lobby! Elevators were very scary, our daughters would not even ride without us.

[[64, 104], [106, 119]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 24]], "text": "The hotel is recommended"}, "review": {"tkn_id": [[13, 18], [20, 22]], "idx": [[64, 104], [106, 119]], "text": "this motel was a complete disappointment ... Dirty, unsafe"}}]

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This hotel is highly recommended especially because the staff provide a good service that is both friendly and always helpful.

This place can be summed up in one word . flawless ! Located across the street from the most beautiful beach in Key West - Smathers Beach and literally 1.7 miles from Duval street it is prefect! The service was fantastic, the grounds are very well kept, with a cool pool. and the piece de Resistance . the room - comfortable, huge, it is literally the size of a small apartment, with a small kitchenette, a dining table a huge couch and and super comfortable bed, oh yeah and the bathroom is also pretty darn big. We had a magical weekend staying here and every went on without a hitch, good laid back service at a very reasonable price. This is the place to stay in Key West. Since we brought our bikes, we did not have to move our car at all in the 3 days we were there, Duval street is just a short ride from the hotel. don't own a bike? Or don't feel like shipping them down with you ? No problem, the hotel has plenty of bikes for rent as well.

[[195, 220]]

[{"summary": {"tkn_id": [[7, 19]], "idx": [[52, 125]], "text": "the staff provide a good service that is both friendly and always helpful"}, "review": {"tkn_id": [[38, 41]], "idx": [[195, 220]], "text": "The service was fantastic"}}]

The hotel has a great location, across from the beach and away from Duval street, but a free shuttle every hour into town and airport. Rooms are all suites large and comfortable with microwave and wet bars, living room areas , well designed space with pocket doors to close off the bedroom for privacy. Comfortable beds and nice vanity area, lots of storage space. We were a large group and treated very well. The restaurant staff was particularly accomodating. As people in our group trickled into the restaurant , we kept adding to tables, asked for separate checks etc and it was never a problem. Many of us asked for a late checkout last minute and they accomodated as many as possible. Pool was heated and lovely, a hot tub in the corner. Restaurant closed at 9 and bar at 11pm, a little early for our crowd and Key West but that is my only complaint.

[[600, 689]]

[{"summary": {"tkn_id": [[7, 14], [19, 19]], "idx": [[52, 92], [118, 125]], "text": "the staff provide a good service that is ... helpful"}, "review": {"tkn_id": [[116, 132]], "idx": [[600, 689]], "text": "Many of us asked for a late checkout last minute and they accomodated as many as possible"}}]

The hotel was decorated beautifully for X-mas and I loved the Palm trees with Christmas lights! The staff was very helpful and friendly. The rate was what is to be expected for Key West, right by the airport! The beach is across the street from the hotel with multiple activities for one to participate in. Since the hotel is out of the was a smidge, they offer shuttles, numerous shuttles to all the hot spots in Key West. The rooms were beautiful, and very clean, unless you looked directly behind the toilet, which could use a little extra scrubbing. I would stay here again, tomorrow!

[[96, 135]]

[{"summary": {"tkn_id": [[7, 19]], "idx": [[52, 125]], "text": "the staff provide a good service that is both friendly and always helpful"}, "review": {"tkn_id": [[19, 25]], "idx": [[96, 135]], "text": "The staff was very helpful and friendly"}}]

The hotel is an all suite hotel so the rooms were very spacious and allowed us to kick back in our room mid afternoons and mornings. If you like a slower pace and a public beach across the street, this is a good place to stay. You will have to drive or take the shuttle to Duval Street area and the shuttle is only once an hour. Parking in the Duval Street area will cost from $10 to $35 per day.

[]

[]

I took my girlfriend here for a long weekend and to propose. The hotel was great, obviously, it wasn't a St Regis or even a Westin, but it was very nice, very functional and enjoyable. The food and services were VERY expensive. I thought they took care of us well even though we were staying on points for free.

[[61, 80], [228, 263]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 32]], "text": "This hotel is highly recommended"}, "review": {"tkn_id": [[13, 16]], "idx": [[61, 80]], "text": "The hotel was great"}}, {"summary": {"tkn_id": [[7, 12]], "idx": [[52, 84]], "text": "the staff provide a good service"}, "review": {"tkn_id": [[50, 57]], "idx": [[228, 263]], "text": "I thought they took care of us well"}}]

This hotel has huge rooms and bathrooms and is in a great location across from the beach and close to the airport. Great food in the restaurant and staff is wonderful! I highly recommend to anyone needing some extra space and doesnt care about being downtown!

[[148, 166], [170, 186]]

[{"summary": {"tkn_id": [[7, 19]], "idx": [[52, 125]], "text": "the staff provide a good service that is both friendly and always helpful"}, "review": {"tkn_id": [[29, 31]], "idx": [[148, 166]], "text": "staff is wonderful"}}, {"summary": {"tkn_id": [[0, 4]], "idx": [[0, 32]], "text": "This hotel is highly recommended"}, "review": {"tkn_id": [[34, 35]], "idx": [[170, 186]], "text": "highly recommend"}}]

Large, modern, clean rooms across from one of the few beaches in Key West. While far from downtown, this hotel offers a lot of comfort, a nice little pool, and regular shuttle service. We would stay there again!

[[185, 210]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 32]], "text": "This hotel is highly recommended"}, "review": {"tkn_id": [[40, 44]], "idx": [[185, 210]], "text": "We would stay there again"}}]

We went to enjoy Key West and our daughters were so excited and this motel was a complete disappointment! Dirty, unsafe, only thing really redone was the lobby! Elevators were very scary, our daughters would not even ride without us.

[]

[]

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Staff in this hotel are always very helpful as well as friendly, which will definitely make you want to come back. The hotel is located just a short walk away from the beach, too.

If you are looking for complete peace, beauty, and relaxation away from the crazy commercialism of Cancun, this is the place. The resort is located only 45 minutes south of the Cancun airport and the resort will arrange for transportation to and from the airport for you. The staff is very friendly and welcoming and will go out of their way to assist you with whatever you may need. The property itself is very beautiful and landscaped throughout with lush gardens. It is as close to paradise as one can get. Mahekal is in walking distance of 5th Avenue (main strip for shopping, restaraunts, etc.) Mahekal has a wonderful wedding planner on staff who helped arrange everything for my wedding from the flowers to the hair dresser, photographer and priest. The resort and beach is beautiful, the food is outstanding, the people are extremely friendly and welcoming, the atmosphere is completely relaxing. Without a doubt, this is one of the most amazing experiences I have ever had and am looking forward to going back again this year.and hopefully many more to come.

[[272, 382], [757, 790]]

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A most relaxing holiday spot.the staff worked so hard to repair the hurricane damage,but in such a unobtrusive way that one's stay there was not impaired in the least.The beach area was always tidy,ample beds and shade,good service at all times and the room was directly facing the sand.blissful.I confess I didn't want to do anything but take to my sunbed,read,swim,bask and take refreshment.I felt secure there at all times;there was always an attendant around even at night but again without having a strong-arm presence.The hotel guests were obviously having a good time;the friendly approach of the dining attendants ensured this at meal-times.The towels in the rooms were "sculptured" into an array of animals,with a new piece of artwork appearing at every room service. And as a final touch.on the morning of our departure,we were given a breakfast box;this contained appetising food and drink. I cannot recommend this hotel highly enough.a credit to Mexico and a jewel in the Yucatan!

[[167, 181], [249, 297], [524, 648]]

[{"summary": {"tkn_id": [[0, 22]], "idx": [[0, 114]], "text": "Staff in this hotel are always very helpful as well as friendly, which will definitely make you want to come back."}, "review": {"tkn_id": [[106, 126]], "idx": [[524, 648]], "text": "The hotel guests were obviously having a good time;the friendly approach of the dining attendants ensured this at meal-times"}}, {"summary": {"tkn_id": [[23, 36]], "idx": [[115, 178]], "text": "The hotel is located just a short walk away from the beach, too"}, "review": {"tkn_id": [[33, 35], [51, 57]], "idx": [[167, 181], [249, 297]], "text": "The beach area ... the room was directly facing the sand.blissful.I"}}]

My wife and I really enjoyed the Mahekal - the staff was very friendly, food was excellent, rooms very comfortable. This is a very low-key facility - rooms do not have TVs, radios or even clocks - but the beds are comfortable and the showers work well. We stayed in the Garden area which was quite nice - and still only a short walk to the beach. Every room has a sheltered porch with two hammocks and a table and chairs. The location is near (a couple of blocks away) from the main shopping street. The beach is well maintained. All-in-all, a very nice place and a good value. A few complaints - could use better internet accessibility and some of the hotels in the area have music blasting a bit too loudly at times.

[[47, 56], [62, 70], [315, 345]]

[{"summary": {"tkn_id": [[0, 4], [11, 11]], "idx": [[0, 23], [55, 63]], "text": "Staff in this hotel are ... friendly"}, "review": {"tkn_id": [[10, 11], [13, 13]], "idx": [[47, 56], [62, 70]], "text": "staff was ... friendly"}}, {"summary": {"tkn_id": [[24, 26], [29, 30], [32, 34]], "idx": [[119, 135], [143, 153], [159, 173]], "text": "hotel is located ... short walk ... from the beach"}, "review": {"tkn_id": [[67, 73]], "idx": [[315, 345]], "text": "only a short walk to the beach"}}]

16 years and still coming back. It is such a fun, laid back, wonderfully relaxing place without a phone in your room or a tv blaring in your ear. Kids around the pool, adults talking, the sound of wind, waves, and yet it is quiet. Excellent staff, food, and you sit next to the ocean or inside comfort.it is not at all like an all inclusive, thank goodness. It is specially unique.

[[0, 30]]

[{"summary": {"tkn_id": [[14, 21]], "idx": [[71, 113]], "text": "will definitely make you want to come back"}, "review": {"tkn_id": [[0, 5]], "idx": [[0, 30]], "text": "16 years and still coming back"}}]

Clean hotel rooms, large tiled bathrooms, fans and air conditioning make for excellent cabana-like rooms. Each equipped with two hammocks for a lazy day at the beach. The sand is clean and pure, the food is excellent (2 meals a day are inclusive) and the location is central to every shop, restaurant and anything else you could want. This is truely a diamond in the rough.

[[142, 165]]

[{"summary": {"tkn_id": [[23, 36]], "idx": [[115, 178]], "text": "The hotel is located just a short walk away from the beach, too"}, "review": {"tkn_id": [[26, 31]], "idx": [[142, 165]], "text": "a lazy day at the beach"}}]

Can't say enough about this place. We spent five days there and didn't want to leave. The atmosphere enables you to truly escape the realities of life. Staff was incredibly friendly and helpful. We'll be back!

[[152, 193], [195, 208]]

[{"summary": {"tkn_id": [[0, 11], [14, 21]], "idx": [[0, 63], [71, 113]], "text": "Staff in this hotel are always very helpful as well as friendly ... will definitely make you want to come back"}, "review": {"tkn_id": [[32, 37], [39, 42]], "idx": [[152, 193], [195, 208]], "text": "Staff was incredibly friendly and helpful ... We'll be back"}}]

This is a great place to stay! Everything was perfect, from the gorgeous beach, 2 big pools, to the ping pong tables. Everyone can find something to enjoy! We loved it!

[[31, 78]]

[{"summary": {"tkn_id": [[23, 36]], "idx": [[115, 178]], "text": "The hotel is located just a short walk away from the beach, too"}, "review": {"tkn_id": [[8, 15]], "idx": [[31, 78]], "text": "Everything was perfect, from the gorgeous beach"}}]

Terrific place to stay, quite, good food unbelievable beach. Close to shopping and restaurants. Staff is the best, always happy and willing to help in any way. .

[[96, 104], [122, 147]]

[{"summary": {"tkn_id": [[0, 0], [4, 4], [7, 7]], "idx": [[0, 5], [20, 23], [36, 43]], "text": "Staff ... are ... helpful"}, "review": {"tkn_id": [[18, 18], [26, 28]], "idx": [[96, 101], [132, 147]], "text": "Staff ... willing to help"}}, {"summary": {"tkn_id": [[0, 0], [4, 4], [11, 11]], "idx": [[0, 5], [20, 23], [55, 63]], "text": "Staff ... are ... friendly"}, "review": {"tkn_id": [[18, 19], [24, 28]], "idx": [[96, 104], [122, 147]], "text": "Staff is ... happy and willing to help"}}]

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The staff here at the hotel will do all they can to provide a helpful and friendly service. Owing to this as well as the great location of the hotel makes it very easy to return.

We enjoyed our stay at the Hyatt - had a nice room (paid for an upgraded water view, which was nice to have), the staff was friendly and helpful, the location is perfect and we had a very decent rate. The lobbies were pretty nice, but we didn't hang out there or eat at any of the places. We walked most places (or took a cab if our destination was really far), even in the middle of winter. I try not to be too picky about these things, but our room was dusty the whole time we were there. It was enough to be noticed, so it should have been cleaned by the staff. Also, we weren't very fond of the bed. It was a bit on the hard side and wasn't exactly plus. It wasn't horrible though. Again, not horrible, but our room was very hot no matter how we set the temp at.

[[110, 132], [137, 144], [146, 169]]

[{"summary": {"tkn_id": [[0, 1], [12, 14], [17, 17]], "idx": [[0, 9], [52, 69], [83, 90]], "text": "The staff ... provide a helpful ... service"}, "review": {"tkn_id": [[27, 29], [32, 32]], "idx": [[110, 123], [137, 144]], "text": "the staff was ... helpful"}}, {"summary": {"tkn_id": [[0, 1], [12, 13], [16, 17]], "idx": [[0, 9], [52, 61], [74, 90]], "text": "The staff ... provide a ... friendly service"}, "review": {"tkn_id": [[27, 30]], "idx": [[110, 132]], "text": "the staff was friendly"}}, {"summary": {"tkn_id": [[26, 27]], "idx": [[121, 135]], "text": "great location"}, "review": {"tkn_id": [[34, 37]], "idx": [[146, 169]], "text": "the location is perfect"}}]

Overall the hotel is ok, very busy and noisy. Valet parking is the only choice you have and an additional $50 for every 24 hours. Valet parking stole our Ipod so they told us to fill out a claims report which we did and then we had to wait more than a week to call the claims department because the one and only person they have working claims was on vacation. Once I was able to talk to the claims department she was no help at all. She basically called me a liar and we will not be getting reimbursed for the loss of our IPod. I am furious that it cost me $50 per day extra and then we will have to pay another $250 + to replace our IPod.

[[130, 158], [361, 432]]

[{"summary": {"tkn_id": [[0, 17]], "idx": [[0, 90]], "text": "The staff here at the hotel will do all they can to provide a helpful and friendly service"}, "review": {"tkn_id": [[29, 33], [76, 91]], "idx": [[130, 158], [361, 432]], "text": "Valet parking stole our Ipod ... Once I was able to talk to the claims department she was no help at all"}}]

I stayed here for two nights to partake in the Chicago St. Patricks festivities. Check in went super fast, and we were given a room the was so newly remodeled you could still catch a whiff of the fresh paint. It overlooked the river, which made for some great shots when they dyed it! Also, they allowed us a late check out of 2pm, at no charge, in order to not miss the parade. The beds were amazing, as was the bathroom. Plenty of space, with a very nice desk set up. And being one block from Michigan, and a 10 minute walk to Navy Pier, this is a great location. Couldn't have been more pleased with this hotel.

[[296, 323], [540, 564], [566, 613]]

[{"summary": {"tkn_id": [[1, 1], [3, 6], [12, 14], [17, 17]], "idx": [[4, 9], [15, 32], [52, 69], [83, 90]], "text": "staff ... at the hotel will ... provide a helpful ... service"}, "review": {"tkn_id": [[62, 67]], "idx": [[296, 323]], "text": "allowed us a late check out"}}, {"summary": {"tkn_id": [[26, 30]], "idx": [[121, 148]], "text": "great location of the hotel"}, "review": {"tkn_id": [[122, 126]], "idx": [[540, 564]], "text": "this is a great location"}}, {"summary": {"tkn_id": [[33, 36]], "idx": [[158, 177]], "text": "very easy to return"}, "review": {"tkn_id": [[128, 136]], "idx": [[566, 613]], "text": "Couldn't have been more pleased with this hotel"}}]

We loved our stay at the Hyatt Regency. I really don't think there is a better location in downtown. So conveniently located off the river and a short jaunt to Michigan Ave, Grant Park, and Navy Pier. I have already recommended this hotel to other travelers heading to Chicago. I would say, however, the dining in the hotel is pretty pricey. So, if you are looking to save a few bucks get outside of the four walls of the hotel. That being said, I will still always stay at this hotel when traveling to Chicago, with out a doubt.

[[49, 87]]

[{"summary": {"tkn_id": [[26, 27]], "idx": [[121, 135]], "text": "great location"}, "review": {"tkn_id": [[11, 18]], "idx": [[49, 87]], "text": "don't think there is a better location"}}, {"summary": {"tkn_id": [[26, 27]], "idx": [[121, 135]], "text": "great location"}, "review": {"tkn_id": [[11, 18]], "idx": [[49, 87]], "text": "don't think there is a better location"}}]

I stayed two nights on business. The location was great and the room was very nice. The price was $25-$30 cheaper than any comparable hotels in the area. I had two minor complaints. The closet door was off the track, and wouldn't open when I checked in, and they didn't fix it the second day. Also, the Big Bar closed early, and the bartender was not very polite about letting me know before last call. Other than that, I would highly recommend the place.

[[33, 55], [258, 276], [329, 362]]

[{"summary": {"tkn_id": [[0, 2], [12, 14], [17, 17]], "idx": [[0, 14], [52, 69], [83, 90]], "text": "The staff here ... provide a helpful ... service"}, "review": {"tkn_id": [[56, 60]], "idx": [[258, 276]], "text": "they didn't fix it"}}, {"summary": {"tkn_id": [[0, 2], [12, 13], [16, 17]], "idx": [[0, 14], [52, 61], [74, 90]], "text": "The staff here ... provide a ... friendly service"}, "review": {"tkn_id": [[74, 79]], "idx": [[329, 362]], "text": "the bartender was not very polite"}}, {"summary": {"tkn_id": [[26, 27]], "idx": [[121, 135]], "text": "great location"}, "review": {"tkn_id": [[7, 10]], "idx": [[33, 55]], "text": "The location was great"}}]

As a hotel, it's very nice, with very nice amenitiies, but it's also expensive. Canned soft drink in the mini-bar cost $4.25, and Internet use in the business center was something like $10 for 7 minutes (or was that $7 for 10 minutes?). Location is good. If price is no object, it's a good choice, but there are better bargains in the area.

[[237, 253]]

[{"summary": {"tkn_id": [[19, 36]], "idx": [[92, 177]], "text": "Owing to this as well as the great location of the hotel makes it very easy to return"}, "review": {"tkn_id": [[59, 61]], "idx": [[237, 253]], "text": "Location is good"}}]

The Hyatt is recently remodeled and very nice. The staff was extremely friendly and always helpful. The location is centrally located on the mag mile and we could easily walk to all there was to do downtown. Will definitely stay here again. Classy but not stuffy.

[[47, 60], [71, 79], [91, 98], [104, 149]]

[{"summary": {"tkn_id": [[1, 2], [12, 14], [17, 17]], "idx": [[4, 14], [52, 69], [83, 90]], "text": "staff here ... provide a helpful ... service"}, "review": {"tkn_id": [[9, 11], [16, 16]], "idx": [[47, 60], [91, 98]], "text": "The staff was ... helpful"}}, {"summary": {"tkn_id": [[1, 2], [12, 12], [16, 17]], "idx": [[4, 14], [52, 59], [74, 90]], "text": "staff here ... provide ... friendly service"}, "review": {"tkn_id": [[10, 11], [13, 13]], "idx": [[51, 60], [71, 79]], "text": "staff was ... friendly"}}, {"summary": {"tkn_id": [[26, 27]], "idx": [[121, 135]], "text": "great location"}, "review": {"tkn_id": [[19, 26]], "idx": [[104, 149]], "text": "location is centrally located on the mag mile"}}]

Stayed there Feb 2005. A former jewel that has fallen into disrepair. The hotel is dark, and shabby. Even the newer wing is not up to par. If you stay in the Loop area, try the Burham instead.

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 91], "reviews_alignments_idx": {"review_0": [[110, 132], [137, 144]], "review_1": [[130, 158], [361, 432]], "review_2": [[296, 323]], "review_4": [[258, 276], [329, 362]], "review_6": [[47, 60], [71, 79], [91, 98]]}}, {"summary_sent_id": 1, "summary_sent_idx": [92, 178], "reviews_alignments_idx": {"review_0": [[146, 169]], "review_2": [[540, 564], [566, 613]], "review_3": [[49, 87]], "review_4": [[33, 55]], "review_5": [[237, 253]], "review_6": [[104, 149]]}}]

The location of the hotel is great and close to Michigan Avenue and the staff are friendly and helpful.

We enjoyed our stay at the Hyatt - had a nice room (paid for an upgraded water view, which was nice to have), the staff was friendly and helpful, the location is perfect and we had a very decent rate. The lobbies were pretty nice, but we didn't hang out there or eat at any of the places. We walked most places (or took a cab if our destination was really far), even in the middle of winter. I try not to be too picky about these things, but our room was dusty the whole time we were there. It was enough to be noticed, so it should have been cleaned by the staff. Also, we weren't very fond of the bed. It was a bit on the hard side and wasn't exactly plus. It wasn't horrible though. Again, not horrible, but our room was very hot no matter how we set the temp at.

[[110, 132], [137, 144], [150, 169]]

[{"summary": {"tkn_id": [[14, 16]], "idx": [[72, 90]], "text": "staff are friendly"}, "review": {"tkn_id": [[27, 30]], "idx": [[110, 132]], "text": "the staff was friendly"}}, {"summary": {"tkn_id": [[14, 15], [18, 18]], "idx": [[72, 81], [95, 102]], "text": "staff are ... helpful"}, "review": {"tkn_id": [[28, 29], [32, 32]], "idx": [[114, 123], [137, 144]], "text": "staff was ... helpful"}}, {"summary": {"tkn_id": [[1, 6]], "idx": [[4, 34]], "text": "location of the hotel is great"}, "review": {"tkn_id": [[35, 37]], "idx": [[150, 169]], "text": "location is perfect"}}]

Overall the hotel is ok, very busy and noisy. Valet parking is the only choice you have and an additional $50 for every 24 hours. Valet parking stole our Ipod so they told us to fill out a claims report which we did and then we had to wait more than a week to call the claims department because the one and only person they have working claims was on vacation. Once I was able to talk to the claims department she was no help at all. She basically called me a liar and we will not be getting reimbursed for the loss of our IPod. I am furious that it cost me $50 per day extra and then we will have to pay another $250 + to replace our IPod.

[[130, 158]]

[{"summary": {"tkn_id": [[14, 16]], "idx": [[72, 90]], "text": "staff are friendly"}, "review": {"tkn_id": [[29, 33]], "idx": [[130, 158]], "text": "Valet parking stole our Ipod"}}]

I stayed here for two nights to partake in the Chicago St. Patricks festivities. Check in went super fast, and we were given a room the was so newly remodeled you could still catch a whiff of the fresh paint. It overlooked the river, which made for some great shots when they dyed it! Also, they allowed us a late check out of 2pm, at no charge, in order to not miss the parade. The beds were amazing, as was the bathroom. Plenty of space, with a very nice desk set up. And being one block from Michigan, and a 10 minute walk to Navy Pier, this is a great location. Couldn't have been more pleased with this hotel.

[[480, 503], [540, 564]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 34]], "text": "The location of the hotel is great"}, "review": {"tkn_id": [[122, 126]], "idx": [[540, 564]], "text": "this is a great location"}}, {"summary": {"tkn_id": [[8, 10]], "idx": [[39, 56]], "text": "close to Michigan"}, "review": {"tkn_id": [[108, 111]], "idx": [[480, 503]], "text": "one block from Michigan"}}]

We loved our stay at the Hyatt Regency. I really don't think there is a better location in downtown. So conveniently located off the river and a short jaunt to Michigan Ave, Grant Park, and Navy Pier. I have already recommended this hotel to other travelers heading to Chicago. I would say, however, the dining in the hotel is pretty pricey. So, if you are looking to save a few bucks get outside of the four walls of the hotel. That being said, I will still always stay at this hotel when traveling to Chicago, with out a doubt.

[[40, 99], [143, 172]]

[{"summary": {"tkn_id": [[8, 11]], "idx": [[39, 63]], "text": "close to Michigan Avenue"}, "review": {"tkn_id": [[29, 34]], "idx": [[143, 172]], "text": "a short jaunt to Michigan Ave"}}, {"summary": {"tkn_id": [[0, 6]], "idx": [[0, 34]], "text": "The location of the hotel is great"}, "review": {"tkn_id": [[9, 20]], "idx": [[40, 99]], "text": "I really don't think there is a better location in downtown"}}]

I stayed two nights on business. The location was great and the room was very nice. The price was $25-$30 cheaper than any comparable hotels in the area. I had two minor complaints. The closet door was off the track, and wouldn't open when I checked in, and they didn't fix it the second day. Also, the Big Bar closed early, and the bartender was not very polite about letting me know before last call. Other than that, I would highly recommend the place.

[[33, 55], [329, 401]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 34]], "text": "The location of the hotel is great"}, "review": {"tkn_id": [[7, 10]], "idx": [[33, 55]], "text": "The location was great"}}, {"summary": {"tkn_id": [[14, 18]], "idx": [[72, 102]], "text": "staff are friendly and helpful"}, "review": {"tkn_id": [[74, 86]], "idx": [[329, 401]], "text": "the bartender was not very polite about letting me know before last call"}}]

As a hotel, it's very nice, with very nice amenitiies, but it's also expensive. Canned soft drink in the mini-bar cost $4.25, and Internet use in the business center was something like $10 for 7 minutes (or was that $7 for 10 minutes?). Location is good. If price is no object, it's a good choice, but there are better bargains in the area.

[[237, 253]]

[{"summary": {"tkn_id": [[1, 1], [5, 6]], "idx": [[4, 12], [26, 34]], "text": "location ... is great"}, "review": {"tkn_id": [[59, 61]], "idx": [[237, 253]], "text": "Location is good"}}]

The Hyatt is recently remodeled and very nice. The staff was extremely friendly and always helpful. The location is centrally located on the mag mile and we could easily walk to all there was to do downtown. Will definitely stay here again. Classy but not stuffy.

[[47, 98], [100, 206]]

[{"summary": {"tkn_id": [[14, 18]], "idx": [[72, 102]], "text": "staff are friendly and helpful"}, "review": {"tkn_id": [[9, 16]], "idx": [[47, 98]], "text": "The staff was extremely friendly and always helpful"}}, {"summary": {"tkn_id": [[0, 6]], "idx": [[0, 34]], "text": "The location of the hotel is great"}, "review": {"tkn_id": [[18, 38]], "idx": [[100, 206]], "text": "The location is centrally located on the mag mile and we could easily walk to all there was to do downtown"}}]

Stayed there Feb 2005. A former jewel that has fallen into disrepair. The hotel is dark, and shabby. Even the newer wing is not up to par. If you stay in the Loop area, try the Burham instead.

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 103], "reviews_alignments_idx": {"review_0": [[110, 132], [137, 144], [150, 169]], "review_1": [[130, 158]], "review_2": [[480, 503], [540, 564]], "review_3": [[40, 99], [143, 172]], "review_4": [[33, 55], [329, 401]], "review_5": [[237, 253]], "review_6": [[47, 98], [100, 206]]}}]

The rooms of the hotel were clean and it is located perfectly for Boston.

My wife and I stayed at the XV Beacon recently and from the minute we got out of our car (valet right at the entrance) to the minute we left the service/staff was exceptional. The rooms were beautiful and very clean and much larger than we expected from a historical building. There wasn't anything that had been left out, from the stereo playing when we entered the room to the weather report for the next day sitting on the night stand! The hotel is located right in the heart of Boston next to the Common and a few minutes walk to the waterfront, the possibilities are endless for restaurants and night life. We would definitely go back to this hotel, combined with the location we had a great experience!

[[176, 190], [205, 215], [439, 488]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 33]], "text": "The rooms of the hotel were clean"}, "review": {"tkn_id": [[39, 41], [44, 45]], "idx": [[176, 190], [205, 215]], "text": "The rooms were ... very clean"}}, {"summary": {"tkn_id": [[8, 13]], "idx": [[38, 72]], "text": "it is located perfectly for Boston"}, "review": {"tkn_id": [[90, 99]], "idx": [[439, 488]], "text": "The hotel is located right in the heart of Boston"}}]

I stayed at this hotel while traveling on business and it was by far the nicest hotel I've ever stayed in. The second I walked in the room, I knew that I wasn't going to want to leave and ordered myself some room service. It has a very classic style with every modern convenience you could hope for. The bed is very comfortable and the fireplace makes it very cozy. It wasn't cold enough for me to really use the fireplace but I did anyway and cranked up the AC. The shower was also fantastic. I immediately declared that I needed to get myself a rainshower as soon as I was able! It is a pricey hotel but definitely worth it if you can swing it!

[]

[]

My boyfriend has stayed here several times for business trips but this was our first leisure visit-service remains impeccable. Still received his personalized business cards and professional attentive service. Rooftop is a nice touch on a warn day to share a bottle of wine. Hotel car service was a great perk as well and we used it every night to go to our dinners around town. I am a huge product snob-the Lemon Sugar line from Fresh that they provide in the rooms has made me a regular user. And the location is perfect-within walking distance to everywhere. When it's colder out, we will return and use the fireplace in our beautiful room.

[[499, 522]]

[{"summary": {"tkn_id": [[9, 11]], "idx": [[41, 61]], "text": "is located perfectly"}, "review": {"tkn_id": [[99, 102]], "idx": [[499, 522]], "text": "the location is perfect"}}]

My wife and I stayed here for 3 nights over the Labor Day weekend, the same number of nights as we stayed in October 2007. An elegant, small hotel! The front desk and room service staffs, the concierges, restaurant and in-room breakfasts, and the chauffeured car service were all excellent. Our room (#407) was very elegant and quiet, was on the west side of the building, and had windows on 2 walls. Our only problem was that the sink taps were very tight.

[]

[]

We were on a business/leisure trip. It was a high star rating and deserved it. Around the corner from Boston Common, Fanueiul Hall, etc. Easy to get to city centre. The hotel breakfast was fantastic, if expensive. Every dish was amazing. When in Boston city, the Mapparium is worth a visit, along with the top of the Prudential building, to get a great idea of where everything is. There are some great museums to visit.

[[79, 115]]

[{"summary": {"tkn_id": [[10, 13]], "idx": [[44, 72]], "text": "located perfectly for Boston"}, "review": {"tkn_id": [[19, 24]], "idx": [[79, 115]], "text": "Around the corner from Boston Common"}}]

as local residents and first time guests, we found this hotel exceeded our expectations. staff were nothing but attentive and hospitable. our room was upgraded upon arrival; we couldn't have asked for more. this is a lovely hotel with not only luxurious amenities but superb staff. we can't wait to return!

[]

[]

I stayed a few weeks ago at this hotel and I heard everything! The walls are thin as paper as i heard every conversation from the room next door. I apprectiate that some builings in boston are older, but if you own a hotel you must do something ot soudnproof it!

[]

[]

Favourite hotel in Boston. Modern luxury without seeming formulaic. Good for indulgent weekends in town.

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 73], "reviews_alignments_idx": {"review_0": [[176, 190], [205, 215], [439, 488]], "review_2": [[499, 522]], "review_4": [[79, 115]]}}]

Whilst located in a great place for Boston, the hotel rooms are lovey and clean and the room-service provided is second to none.

My wife and I stayed at the XV Beacon recently and from the minute we got out of our car (valet right at the entrance) to the minute we left the service/staff was exceptional. The rooms were beautiful and very clean and much larger than we expected from a historical building. There wasn't anything that had been left out, from the stereo playing when we entered the room to the weather report for the next day sitting on the night stand! The hotel is located right in the heart of Boston next to the Common and a few minutes walk to the waterfront, the possibilities are endless for restaurants and night life. We would definitely go back to this hotel, combined with the location we had a great experience!

[[176, 215], [439, 488]]

[{"summary": {"tkn_id": [[1, 7]], "idx": [[7, 42]], "text": "located in a great place for Boston"}, "review": {"tkn_id": [[90, 99]], "idx": [[439, 488]], "text": "The hotel is located right in the heart of Boston"}}, {"summary": {"tkn_id": [[9, 15]], "idx": [[44, 79]], "text": "the hotel rooms are lovey and clean"}, "review": {"tkn_id": [[39, 45]], "idx": [[176, 215]], "text": "The rooms were beautiful and very clean"}}]

I stayed at this hotel while traveling on business and it was by far the nicest hotel I've ever stayed in. The second I walked in the room, I knew that I wasn't going to want to leave and ordered myself some room service. It has a very classic style with every modern convenience you could hope for. The bed is very comfortable and the fireplace makes it very cozy. It wasn't cold enough for me to really use the fireplace but I did anyway and cranked up the AC. The shower was also fantastic. I immediately declared that I needed to get myself a rainshower as soon as I was able! It is a pricey hotel but definitely worth it if you can swing it!

[[222, 298]]

[{"summary": {"tkn_id": [[9, 18]], "idx": [[44, 92]], "text": "the hotel rooms are lovey and clean and the room"}, "review": {"tkn_id": [[49, 62]], "idx": [[222, 298]], "text": "It has a very classic style with every modern convenience you could hope for"}}]

My boyfriend has stayed here several times for business trips but this was our first leisure visit-service remains impeccable. Still received his personalized business cards and professional attentive service. Rooftop is a nice touch on a warn day to share a bottle of wine. Hotel car service was a great perk as well and we used it every night to go to our dinners around town. I am a huge product snob-the Lemon Sugar line from Fresh that they provide in the rooms has made me a regular user. And the location is perfect-within walking distance to everywhere. When it's colder out, we will return and use the fireplace in our beautiful room.

[[499, 560], [628, 642]]

[{"summary": {"tkn_id": [[9, 13]], "idx": [[44, 69]], "text": "the hotel rooms are lovey"}, "review": {"tkn_id": [[125, 126]], "idx": [[628, 642]], "text": "beautiful room"}}, {"summary": {"tkn_id": [[0, 5]], "idx": [[0, 31]], "text": "Whilst located in a great place"}, "review": {"tkn_id": [[99, 102], [104, 108]], "idx": [[499, 522], [523, 560]], "text": "the location is perfect ... within walking distance to everywhere"}}]

My wife and I stayed here for 3 nights over the Labor Day weekend, the same number of nights as we stayed in October 2007. An elegant, small hotel! The front desk and room service staffs, the concierges, restaurant and in-room breakfasts, and the chauffeured car service were all excellent. Our room (#407) was very elegant and quiet, was on the west side of the building, and had windows on 2 walls. Our only problem was that the sink taps were very tight.

[[167, 186], [271, 275], [280, 289], [295, 299], [307, 323]]

[{"summary": {"tkn_id": [[18, 25]], "idx": [[88, 127]], "text": "room-service provided is second to none"}, "review": {"tkn_id": [[37, 39], [56, 56], [58, 58]], "idx": [[167, 186], [271, 275], [280, 289]], "text": "room service staffs ... were ... excellent"}}, {"summary": {"tkn_id": [[10, 13]], "idx": [[48, 69]], "text": "hotel rooms are lovey"}, "review": {"tkn_id": [[61, 61], [66, 68]], "idx": [[295, 299], [307, 323]], "text": "room ... was very elegant"}}]

We were on a business/leisure trip. It was a high star rating and deserved it. Around the corner from Boston Common, Fanueiul Hall, etc. Easy to get to city centre. The hotel breakfast was fantastic, if expensive. Every dish was amazing. When in Boston city, the Mapparium is worth a visit, along with the top of the Prudential building, to get a great idea of where everything is. There are some great museums to visit.

[[137, 163]]

[{"summary": {"tkn_id": [[1, 5]], "idx": [[7, 31]], "text": "located in a great place"}, "review": {"tkn_id": [[31, 36]], "idx": [[137, 163]], "text": "Easy to get to city centre"}}]

as local residents and first time guests, we found this hotel exceeded our expectations. staff were nothing but attentive and hospitable. our room was upgraded upon arrival; we couldn't have asked for more. this is a lovely hotel with not only luxurious amenities but superb staff. we can't wait to return!

[[89, 121], [217, 229]]

[{"summary": {"tkn_id": [[11, 13]], "idx": [[54, 69]], "text": "rooms are lovey"}, "review": {"tkn_id": [[42, 43]], "idx": [[217, 229]], "text": "lovely hotel"}}, {"summary": {"tkn_id": [[20, 25]], "idx": [[93, 127]], "text": "service provided is second to none"}, "review": {"tkn_id": [[16, 20]], "idx": [[89, 121]], "text": "staff were nothing but attentive"}}]

I stayed a few weeks ago at this hotel and I heard everything! The walls are thin as paper as i heard every conversation from the room next door. I apprectiate that some builings in boston are older, but if you own a hotel you must do something ot soudnproof it!

[[146, 198]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 42]], "text": "Whilst located in a great place for Boston"}, "review": {"tkn_id": [[31, 39]], "idx": [[146, 198]], "text": "I apprectiate that some builings in boston are older"}}]

Favourite hotel in Boston. Modern luxury without seeming formulaic. Good for indulgent weekends in town.

[[0, 25], [27, 66]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 42]], "text": "Whilst located in a great place for Boston"}, "review": {"tkn_id": [[0, 3]], "idx": [[0, 25]], "text": "Favourite hotel in Boston"}}, {"summary": {"tkn_id": [[9, 18]], "idx": [[44, 92]], "text": "the hotel rooms are lovey and clean and the room"}, "review": {"tkn_id": [[5, 9]], "idx": [[27, 66]], "text": "Modern luxury without seeming formulaic"}}]

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The rooms were very clean and the service excellent.

My wife and I stayed at the XV Beacon recently and from the minute we got out of our car (valet right at the entrance) to the minute we left the service/staff was exceptional. The rooms were beautiful and very clean and much larger than we expected from a historical building. There wasn't anything that had been left out, from the stereo playing when we entered the room to the weather report for the next day sitting on the night stand! The hotel is located right in the heart of Boston next to the Common and a few minutes walk to the waterfront, the possibilities are endless for restaurants and night life. We would definitely go back to this hotel, combined with the location we had a great experience!

[[145, 152], [159, 174], [180, 190], [205, 215]]

[{"summary": {"tkn_id": [[1, 4]], "idx": [[4, 25]], "text": "rooms were very clean"}, "review": {"tkn_id": [[40, 41], [44, 45]], "idx": [[180, 190], [205, 215]], "text": "rooms were ... very clean"}}, {"summary": {"tkn_id": [[6, 8]], "idx": [[30, 51]], "text": "the service excellent"}, "review": {"tkn_id": [[33, 33], [36, 37]], "idx": [[145, 152], [159, 174]], "text": "service ... was exceptional"}}]

I stayed at this hotel while traveling on business and it was by far the nicest hotel I've ever stayed in. The second I walked in the room, I knew that I wasn't going to want to leave and ordered myself some room service. It has a very classic style with every modern convenience you could hope for. The bed is very comfortable and the fireplace makes it very cozy. It wasn't cold enough for me to really use the fireplace but I did anyway and cranked up the AC. The shower was also fantastic. I immediately declared that I needed to get myself a rainshower as soon as I was able! It is a pricey hotel but definitely worth it if you can swing it!

[]

[]

My boyfriend has stayed here several times for business trips but this was our first leisure visit-service remains impeccable. Still received his personalized business cards and professional attentive service. Rooftop is a nice touch on a warn day to share a bottle of wine. Hotel car service was a great perk as well and we used it every night to go to our dinners around town. I am a huge product snob-the Lemon Sugar line from Fresh that they provide in the rooms has made me a regular user. And the location is perfect-within walking distance to everywhere. When it's colder out, we will return and use the fireplace in our beautiful room.

[[99, 125], [178, 208]]

[{"summary": {"tkn_id": [[6, 8]], "idx": [[30, 51]], "text": "the service excellent"}, "review": {"tkn_id": [[18, 20], [29, 31]], "idx": [[99, 125], [178, 208]], "text": "service remains impeccable ... professional attentive service"}}]

My wife and I stayed here for 3 nights over the Labor Day weekend, the same number of nights as we stayed in October 2007. An elegant, small hotel! The front desk and room service staffs, the concierges, restaurant and in-room breakfasts, and the chauffeured car service were all excellent. Our room (#407) was very elegant and quiet, was on the west side of the building, and had windows on 2 walls. Our only problem was that the sink taps were very tight.

[[148, 289]]

[{"summary": {"tkn_id": [[6, 8]], "idx": [[30, 51]], "text": "the service excellent"}, "review": {"tkn_id": [[33, 58]], "idx": [[148, 289]], "text": "The front desk and room service staffs, the concierges, restaurant and in-room breakfasts, and the chauffeured car service were all excellent"}}]

We were on a business/leisure trip. It was a high star rating and deserved it. Around the corner from Boston Common, Fanueiul Hall, etc. Easy to get to city centre. The hotel breakfast was fantastic, if expensive. Every dish was amazing. When in Boston city, the Mapparium is worth a visit, along with the top of the Prudential building, to get a great idea of where everything is. There are some great museums to visit.

[]

[]

as local residents and first time guests, we found this hotel exceeded our expectations. staff were nothing but attentive and hospitable. our room was upgraded upon arrival; we couldn't have asked for more. this is a lovely hotel with not only luxurious amenities but superb staff. we can't wait to return!

[[89, 136], [268, 280]]

[{"summary": {"tkn_id": [[6, 8]], "idx": [[30, 51]], "text": "the service excellent"}, "review": {"tkn_id": [[16, 22], [50, 51]], "idx": [[89, 136], [268, 280]], "text": "staff were nothing but attentive and hospitable ... superb staff"}}]

I stayed a few weeks ago at this hotel and I heard everything! The walls are thin as paper as i heard every conversation from the room next door. I apprectiate that some builings in boston are older, but if you own a hotel you must do something ot soudnproof it!

[]

[]

Favourite hotel in Boston. Modern luxury without seeming formulaic. Good for indulgent weekends in town.

[]

[]

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The rooms of the hotel were clean and it is located perfectly for Boston.

I traveled here for business for the first time and was somewhat disappointed. There is only wireless internet service in most of the rooms, which I can not use with my office laptop for security reasons. I had to switch rooms in order to have high speed internet access. and the internet service seemed to work only some of the time. The connection wasn't working consistently and nobody in the hotel could help. They offered a toll free number for the tech people at the DSL company. The front desk failed to provide me with my mini-bar key and the mirror in the bathroom had a huge crack in it. There were many many tourists in the hotel, which isn't good for business travelers because they tend to make a lot of noise. I don't think I'll travel here again unless I am a tourist.

[]

[]

I stay at this hotel very frequently, and every single time, my experience has been fabulous. The hotel is right in the downtown area and 5 min. walk from South Station which really helps me as I frequently take the train from/to New York. The rooms are really nice, bathrooms and linen really clean and above all else, the staff is some of the most friendly I have ever come across, rifht from the front desk to the concierge and housekeeping. Samir Boukhari, the front desk manager is delightfully courteous and has always gone out of his way to help and make my stay very comfortable every single time. Dianna, Aruna and Lexi at the front desk and Anthony with the concierge are wonderful as ever. I would stay here as long as business/pleasure keeps taking me into Boston.

[[240, 253], [294, 299], [701, 775]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 33]], "text": "The rooms of the hotel were clean"}, "review": {"tkn_id": [[51, 53], [61, 61]], "idx": [[240, 253], [294, 299]], "text": "The rooms are ... clean"}}, {"summary": {"tkn_id": [[8, 14]], "idx": [[38, 73]], "text": "it is located perfectly for Boston."}, "review": {"tkn_id": [[141, 155]], "idx": [[701, 775]], "text": "I would stay here as long as business/pleasure keeps taking me into Boston"}}]

We stayed here for business. It was in a great location, close to the theater district, shopping, etc. There is only one restaurant and a very small bar in the hotel. It would have been nice to have additional options. There were restaurants close by, but again, it would have been nice to have had the convenience of additional dining places. The fitness center was so so. I was very disappointed that there was a charge for internet. When paying the price we paid per night, that should have been included in the room cost. Great concierges.

[[29, 55]]

[{"summary": {"tkn_id": [[8, 11]], "idx": [[38, 61]], "text": "it is located perfectly"}, "review": {"tkn_id": [[6, 11]], "idx": [[29, 55]], "text": "It was in a great location"}}]

We stayed at the Hyatt Regency Boston for one night during Memorial Day weekend. The staff was great, we were upgraded to a Terrace Suite when we checked in. It was beautiful and very clean/pleasant, although you can't actually go out onto the Terrace so that was bittersweet. We ordered room service which was excellent! The breakfast buffet was wonderful as well! Great location to all of Boston. Overall a great trip! Will return to this hotel whenever we are in Boston.

[[158, 164], [184, 189], [366, 397]]

[{"summary": {"tkn_id": [[1, 1], [5, 6]], "idx": [[4, 9], [23, 33]], "text": "rooms ... were clean"}, "review": {"tkn_id": [[32, 33], [37, 37]], "idx": [[158, 164], [184, 189]], "text": "It was ... clean"}}, {"summary": {"tkn_id": [[10, 13]], "idx": [[44, 72]], "text": "located perfectly for Boston"}, "review": {"tkn_id": [[72, 77]], "idx": [[366, 397]], "text": "Great location to all of Boston"}}]

When we booked this hotel we were worried because we saw more negative reviews than good at that time. I have no complainst.the staff was very helpful, the in house restaurant was excellent, the rooms were very clean. Very close to Macy's, TJ Maxx and Marshall's. . .walking distance to all other sites that we wanted to see. . . The only thing I can say negatively is paying for WIFI but that is a problem with all hotels.

[[191, 216], [218, 324]]

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hi, i have read all the reviews and they are a bit mixed.We have just stayed there n i have to say it 's great.Its a central location - we hired a car and left it back 4 days early as parking is so expensive-unless u have to dont hire a car-otherwise park it in the place out in front of the hotel its the cheapest we checked them all i have the sore feet to prove it!

[[115, 133]]

[{"summary": {"tkn_id": [[10, 11]], "idx": [[44, 61]], "text": "located perfectly"}, "review": {"tkn_id": [[30, 32]], "idx": [[115, 133]], "text": "a central location"}}]

Disappointing when hotels such as this still charge for wifi access. We didn't get notified verbally about the complimentary breakfast either although it was no doubt in the fine print somewhere. Rooms were nice and clean although a little boring and the bed not that comfortable. Can't fault the location, it was very easy to get anywhere with the subway station a few hundred metres away.

[[196, 206], [216, 221], [281, 305], [310, 313], [319, 363]]

[{"summary": {"tkn_id": [[1, 1], [5, 6]], "idx": [[4, 9], [23, 33]], "text": "rooms ... were clean"}, "review": {"tkn_id": [[34, 35], [38, 38]], "idx": [[196, 206], [216, 221]], "text": "Rooms were ... clean"}}, {"summary": {"tkn_id": [[9, 11]], "idx": [[41, 61]], "text": "is located perfectly"}, "review": {"tkn_id": [[50, 54], [57, 57], [59, 66]], "idx": [[281, 305], [310, 313], [319, 363]], "text": "Can't fault the location ... was ... easy to get anywhere with the subway station"}}]

Great location and greater service at this Hyatt in Boston. No more convient place to stay. Came in by train and never needed to have a car. You are right in the middle of everything! The hotel & service is top notch and this isn't my first stay in Boston!

[[0, 14], [35, 58], [141, 182]]

[{"summary": {"tkn_id": [[8, 13]], "idx": [[38, 72]], "text": "it is located perfectly for Boston"}, "review": {"tkn_id": [[0, 1], [5, 9], [30, 37]], "idx": [[0, 14], [35, 58], [141, 182]], "text": "Great location ... at this Hyatt in Boston ... You are right in the middle of everything"}}]

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Whilst located in a great place for Boston, the hotel rooms are lovey and clean and the room-service provided is second to none.

I traveled here for business for the first time and was somewhat disappointed. There is only wireless internet service in most of the rooms, which I can not use with my office laptop for security reasons. I had to switch rooms in order to have high speed internet access. and the internet service seemed to work only some of the time. The connection wasn't working consistently and nobody in the hotel could help. They offered a toll free number for the tech people at the DSL company. The front desk failed to provide me with my mini-bar key and the mirror in the bathroom had a huge crack in it. There were many many tourists in the hotel, which isn't good for business travelers because they tend to make a lot of noise. I don't think I'll travel here again unless I am a tourist.

[]

[]

I stay at this hotel very frequently, and every single time, my experience has been fabulous. The hotel is right in the downtown area and 5 min. walk from South Station which really helps me as I frequently take the train from/to New York. The rooms are really nice, bathrooms and linen really clean and above all else, the staff is some of the most friendly I have ever come across, rifht from the front desk to the concierge and housekeeping. Samir Boukhari, the front desk manager is delightfully courteous and has always gone out of his way to help and make my stay very comfortable every single time. Dianna, Aruna and Lexi at the front desk and Anthony with the concierge are wonderful as ever. I would stay here as long as business/pleasure keeps taking me into Boston.

[[98, 133], [240, 253], [261, 265], [267, 299]]

[{"summary": {"tkn_id": [[11, 13]], "idx": [[54, 69]], "text": "rooms are lovey"}, "review": {"tkn_id": [[51, 53], [55, 55]], "idx": [[240, 253], [261, 265]], "text": "The rooms are ... nice"}}, {"summary": {"tkn_id": [[1, 5]], "idx": [[7, 31]], "text": "located in a great place"}, "review": {"tkn_id": [[20, 26]], "idx": [[98, 133]], "text": "hotel is right in the downtown area"}}, {"summary": {"tkn_id": [[18, 20], [22, 25]], "idx": [[88, 100], [110, 127]], "text": "room-service ... is second to none"}, "review": {"tkn_id": [[57, 61]], "idx": [[267, 299]], "text": "bathrooms and linen really clean"}}]

We stayed here for business. It was in a great location, close to the theater district, shopping, etc. There is only one restaurant and a very small bar in the hotel. It would have been nice to have additional options. There were restaurants close by, but again, it would have been nice to have had the convenience of additional dining places. The fitness center was so so. I was very disappointed that there was a charge for internet. When paying the price we paid per night, that should have been included in the room cost. Great concierges.

[[29, 55]]

[{"summary": {"tkn_id": [[1, 5]], "idx": [[7, 31]], "text": "located in a great place"}, "review": {"tkn_id": [[6, 11]], "idx": [[29, 55]], "text": "It was in a great location"}}]

We stayed at the Hyatt Regency Boston for one night during Memorial Day weekend. The staff was great, we were upgraded to a Terrace Suite when we checked in. It was beautiful and very clean/pleasant, although you can't actually go out onto the Terrace so that was bittersweet. We ordered room service which was excellent! The breakfast buffet was wonderful as well! Great location to all of Boston. Overall a great trip! Will return to this hotel whenever we are in Boston.

[[158, 164], [184, 198], [288, 320], [366, 397]]

[{"summary": {"tkn_id": [[11, 12], [15, 15]], "idx": [[54, 63], [74, 79]], "text": "rooms are ... clean"}, "review": {"tkn_id": [[32, 33], [37, 37]], "idx": [[158, 164], [184, 189]], "text": "It was ... clean"}}, {"summary": {"tkn_id": [[11, 13]], "idx": [[54, 69]], "text": "rooms are lovey"}, "review": {"tkn_id": [[32, 33], [39, 39]], "idx": [[158, 164], [190, 198]], "text": "It was ... pleasant"}}, {"summary": {"tkn_id": [[18, 20], [22, 25]], "idx": [[88, 100], [110, 127]], "text": "room-service ... is second to none"}, "review": {"tkn_id": [[58, 62]], "idx": [[288, 320]], "text": "room service which was excellent"}}, {"summary": {"tkn_id": [[1, 7]], "idx": [[7, 42]], "text": "located in a great place for Boston"}, "review": {"tkn_id": [[72, 77]], "idx": [[366, 397]], "text": "Great location to all of Boston"}}]

When we booked this hotel we were worried because we saw more negative reviews than good at that time. I have no complainst.the staff was very helpful, the in house restaurant was excellent, the rooms were very clean. Very close to Macy's, TJ Maxx and Marshall's. . .walking distance to all other sites that we wanted to see. . . The only thing I can say negatively is paying for WIFI but that is a problem with all hotels.

[[195, 216], [266, 286], [297, 302], [308, 324]]

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hi, i have read all the reviews and they are a bit mixed.We have just stayed there n i have to say it 's great.Its a central location - we hired a car and left it back 4 days early as parking is so expensive-unless u have to dont hire a car-otherwise park it in the place out in front of the hotel its the cheapest we checked them all i have the sore feet to prove it!

[[115, 133]]

[{"summary": {"tkn_id": [[1, 5]], "idx": [[7, 31]], "text": "located in a great place"}, "review": {"tkn_id": [[30, 32]], "idx": [[115, 133]], "text": "a central location"}}]

Disappointing when hotels such as this still charge for wifi access. We didn't get notified verbally about the complimentary breakfast either although it was no doubt in the fine print somewhere. Rooms were nice and clean although a little boring and the bed not that comfortable. Can't fault the location, it was very easy to get anywhere with the subway station a few hundred metres away.

[[196, 211], [216, 221], [327, 355], [378, 390]]

[{"summary": {"tkn_id": [[11, 13]], "idx": [[54, 69]], "text": "rooms are lovey"}, "review": {"tkn_id": [[34, 36]], "idx": [[196, 211]], "text": "Rooms were nice"}}, {"summary": {"tkn_id": [[11, 12], [15, 15]], "idx": [[54, 63], [74, 79]], "text": "rooms are ... clean"}, "review": {"tkn_id": [[34, 35], [38, 38]], "idx": [[196, 206], [216, 221]], "text": "Rooms were ... clean"}}, {"summary": {"tkn_id": [[1, 5]], "idx": [[7, 31]], "text": "located in a great place"}, "review": {"tkn_id": [[61, 65], [70, 72]], "idx": [[327, 355], [378, 390]], "text": "get anywhere with the subway ... metres away."}}]

Great location and greater service at this Hyatt in Boston. No more convient place to stay. Came in by train and never needed to have a car. You are right in the middle of everything! The hotel & service is top notch and this isn't my first stay in Boston!

[[0, 14], [35, 58]]

[{"summary": {"tkn_id": [[1, 7]], "idx": [[7, 42]], "text": "located in a great place for Boston"}, "review": {"tkn_id": [[0, 1], [5, 9]], "idx": [[0, 14], [35, 58]], "text": "Great location ... at this Hyatt in Boston"}}]

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The rooms were very clean and the service excellent.

I traveled here for business for the first time and was somewhat disappointed. There is only wireless internet service in most of the rooms, which I can not use with my office laptop for security reasons. I had to switch rooms in order to have high speed internet access. and the internet service seemed to work only some of the time. The connection wasn't working consistently and nobody in the hotel could help. They offered a toll free number for the tech people at the DSL company. The front desk failed to provide me with my mini-bar key and the mirror in the bathroom had a huge crack in it. There were many many tourists in the hotel, which isn't good for business travelers because they tend to make a lot of noise. I don't think I'll travel here again unless I am a tourist.

[[207, 226], [490, 542]]

[{"summary": {"tkn_id": [[6, 8]], "idx": [[30, 51]], "text": "the service excellent"}, "review": {"tkn_id": [[40, 43], [96, 107]], "idx": [[207, 226], [490, 542]], "text": "had to switch rooms ... front desk failed to provide me with my mini-bar key"}}]

I stay at this hotel very frequently, and every single time, my experience has been fabulous. The hotel is right in the downtown area and 5 min. walk from South Station which really helps me as I frequently take the train from/to New York. The rooms are really nice, bathrooms and linen really clean and above all else, the staff is some of the most friendly I have ever come across, rifht from the front desk to the concierge and housekeeping. Samir Boukhari, the front desk manager is delightfully courteous and has always gone out of his way to help and make my stay very comfortable every single time. Dianna, Aruna and Lexi at the front desk and Anthony with the concierge are wonderful as ever. I would stay here as long as business/pleasure keeps taking me into Boston.

[[240, 253], [294, 299], [320, 382]]

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We stayed here for business. It was in a great location, close to the theater district, shopping, etc. There is only one restaurant and a very small bar in the hotel. It would have been nice to have additional options. There were restaurants close by, but again, it would have been nice to have had the convenience of additional dining places. The fitness center was so so. I was very disappointed that there was a charge for internet. When paying the price we paid per night, that should have been included in the room cost. Great concierges.

[[526, 542]]

[{"summary": {"tkn_id": [[7, 8]], "idx": [[34, 51]], "text": "service excellent"}, "review": {"tkn_id": [[109, 110]], "idx": [[526, 542]], "text": "Great concierges"}}]

We stayed at the Hyatt Regency Boston for one night during Memorial Day weekend. The staff was great, we were upgraded to a Terrace Suite when we checked in. It was beautiful and very clean/pleasant, although you can't actually go out onto the Terrace so that was bittersweet. We ordered room service which was excellent! The breakfast buffet was wonderful as well! Great location to all of Boston. Overall a great trip! Will return to this hotel whenever we are in Boston.

[[124, 137], [161, 164], [179, 189], [288, 320]]

[{"summary": {"tkn_id": [[6, 8]], "idx": [[30, 51]], "text": "the service excellent"}, "review": {"tkn_id": [[58, 62]], "idx": [[288, 320]], "text": "room service which was excellent"}}, {"summary": {"tkn_id": [[0, 4]], "idx": [[0, 25]], "text": "The rooms were very clean"}, "review": {"tkn_id": [[25, 26], [33, 33], [36, 37]], "idx": [[124, 137], [161, 164], [179, 189]], "text": "Terrace Suite ... was ... very clean"}}]

When we booked this hotel we were worried because we saw more negative reviews than good at that time. I have no complainst.the staff was very helpful, the in house restaurant was excellent, the rooms were very clean. Very close to Macy's, TJ Maxx and Marshall's. . .walking distance to all other sites that we wanted to see. . . The only thing I can say negatively is paying for WIFI but that is a problem with all hotels.

[[103, 150], [191, 216]]

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hi, i have read all the reviews and they are a bit mixed.We have just stayed there n i have to say it 's great.Its a central location - we hired a car and left it back 4 days early as parking is so expensive-unless u have to dont hire a car-otherwise park it in the place out in front of the hotel its the cheapest we checked them all i have the sore feet to prove it!

[]

[]

Disappointing when hotels such as this still charge for wifi access. We didn't get notified verbally about the complimentary breakfast either although it was no doubt in the fine print somewhere. Rooms were nice and clean although a little boring and the bed not that comfortable. Can't fault the location, it was very easy to get anywhere with the subway station a few hundred metres away.

[[69, 134], [196, 206], [216, 221]]

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Great location and greater service at this Hyatt in Boston. No more convient place to stay. Came in by train and never needed to have a car. You are right in the middle of everything! The hotel & service is top notch and this isn't my first stay in Boston!

[[184, 216]]

[{"summary": {"tkn_id": [[6, 8]], "idx": [[30, 51]], "text": "the service excellent"}, "review": {"tkn_id": [[39, 45]], "idx": [[184, 216]], "text": "The hotel & service is top notch"}}]

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The location of the hotel is near to the city centre.

I have stayed here three times -all on business trips where the hotel was booked for me. In fact, there are many meetings held here, and so you might find yourself surrounded by a large group of businessmen - not necessarily a bad thing -but just be aware. The two lifts are small and infrequent, and so you may have to wait a long time - which is annoying if you are on the top floors. The location is great for seeing Barcelona -you can reach most of the central sights by foot -including the Gaudi cathedral. Very near to a metro line , which is also a bonus. Rooms are fine -just try to get one facing the courtyard at the back -the ones to the front can be noisy. Biggest disappointment was the breakfast -17 for a very poor selection - definitely not worth it. I didn`t bother after the first morning.

[[391, 399], [403, 412], [420, 479]]

[{"summary": {"tkn_id": [[1, 1], [5, 10]], "idx": [[4, 12], [26, 52]], "text": "location ... is near to the city centre"}, "review": {"tkn_id": [[83, 83], [85, 86], [88, 98]], "idx": [[391, 399], [403, 412], [420, 479]], "text": "location ... great for ... Barcelona -you can reach most of the central sights by foot"}}]

We got a really good deal on the rooms at this hotel and, therefore, it was worth what we paid for it. However, I would have been dissapointed if we had payed full price for this. We went in january which I know is not in season however, the terraces were closed and the pools were not open. They were also doing refurbishment works to one of the terraces, none of this was really communicated until you checked in. The room was a reasonable size as we had one at the end of a corridor and the bed was comfy. The bathrooms however, need some updating, they were tired and not in the best condition. Also be warned if you stay on the front of the hotel, the spanish like to beep their horns and this can be disturbing.

[]

[]

Second time in this hotel and kinda disappointed. Rooms are ok and it is a good value for money mainly due to the great location on Paseig de Gracia, but the service does not seem to care so much about their customers. They are physically present behind the desk, but it stops here. It seems that they are breathing boredom. If you go to Barcelona for a short weekend and do not plan to spend too much time at the hotel, it'll be alright. If not, i'm sure you can pick a better place where the service will show you a more positive and customer focused attitude.

[[73, 148]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 52]], "text": "The location of the hotel is near to the city centre"}, "review": {"tkn_id": [[15, 29]], "idx": [[73, 148]], "text": "a good value for money mainly due to the great location on Paseig de Gracia"}}]

The hotel staff was very helpful, rooms very modern with everything that we could think of. It is a short walk away from Gaudi's Casa Batllo, la Pedrera and a bit longer to la Sagrada Familia, the location couldn't be better! Within a couple of blocks it has many restaurants to chose from and can't forget to mention that it's in a great shopping area. From now on the place where we'll stay when visiting Barcelona.

[[193, 224]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 52]], "text": "The location of the hotel is near to the city centre"}, "review": {"tkn_id": [[41, 46]], "idx": [[193, 224]], "text": "the location couldn't be better"}}]

Great hotel! i can only think of a few things wrong with our stay, for one, breakfast was not worth the price paid and room service was a bit overpriced as well, but with such a wide variety of other places to eat in barcelona, it didn{t really mattter much. The standard room was small but then again the bed was huge! and the location. it can't get eny better!

[[324, 361]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 52]], "text": "The location of the hotel is near to the city centre"}, "review": {"tkn_id": [[70, 78]], "idx": [[324, 361]], "text": "the location. it can't get eny better"}}]

This hotel is located in a great location however is very expensive. If your looking for a place near Gaudi's buildings and shopping areas, then stay here.

[[0, 41]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 52]], "text": "The location of the hotel is near to the city centre"}, "review": {"tkn_id": [[0, 7]], "idx": [[0, 41]], "text": "This hotel is located in a great location"}}]

A lovely pillow menu.WOW.rooms excellent.location is very central and many many shops near the hotel, staff very helpful. A bit pricey but Lovely

[[31, 65]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 52]], "text": "The location of the hotel is near to the city centre"}, "review": {"tkn_id": [[6, 9]], "idx": [[31, 65]], "text": "excellent.location is very central"}}]

Great place and location. Would defo stay here again. Loved it. Go see it.

[[0, 24]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 52]], "text": "The location of the hotel is near to the city centre"}, "review": {"tkn_id": [[0, 3]], "idx": [[0, 24]], "text": "Great place and location"}}]

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The hotel is located in a useful area to reach the central sights.

I have stayed here three times -all on business trips where the hotel was booked for me. In fact, there are many meetings held here, and so you might find yourself surrounded by a large group of businessmen - not necessarily a bad thing -but just be aware. The two lifts are small and infrequent, and so you may have to wait a long time - which is annoying if you are on the top floors. The location is great for seeing Barcelona -you can reach most of the central sights by foot -including the Gaudi cathedral. Very near to a metro line , which is also a bonus. Rooms are fine -just try to get one facing the courtyard at the back -the ones to the front can be noisy. Biggest disappointment was the breakfast -17 for a very poor selection - definitely not worth it. I didn`t bother after the first morning.

[[387, 408], [430, 479]]

[{"summary": {"tkn_id": [[0, 12]], "idx": [[0, 65]], "text": "The hotel is located in a useful area to reach the central sights"}, "review": {"tkn_id": [[82, 85], [89, 98]], "idx": [[387, 408], [430, 479]], "text": "The location is great ... -you can reach most of the central sights by foot"}}]

We got a really good deal on the rooms at this hotel and, therefore, it was worth what we paid for it. However, I would have been dissapointed if we had payed full price for this. We went in january which I know is not in season however, the terraces were closed and the pools were not open. They were also doing refurbishment works to one of the terraces, none of this was really communicated until you checked in. The room was a reasonable size as we had one at the end of a corridor and the bed was comfy. The bathrooms however, need some updating, they were tired and not in the best condition. Also be warned if you stay on the front of the hotel, the spanish like to beep their horns and this can be disturbing.

[]

[]

Second time in this hotel and kinda disappointed. Rooms are ok and it is a good value for money mainly due to the great location on Paseig de Gracia, but the service does not seem to care so much about their customers. They are physically present behind the desk, but it stops here. It seems that they are breathing boredom. If you go to Barcelona for a short weekend and do not plan to spend too much time at the hotel, it'll be alright. If not, i'm sure you can pick a better place where the service will show you a more positive and customer focused attitude.

[[114, 149]]

[{"summary": {"tkn_id": [[1, 9], [12, 12]], "idx": [[4, 46], [59, 65]], "text": "hotel is located in a useful area to reach ... sights"}, "review": {"tkn_id": [[24, 30]], "idx": [[114, 149]], "text": "great location on Paseig de Gracia,"}}]

The hotel staff was very helpful, rooms very modern with everything that we could think of. It is a short walk away from Gaudi's Casa Batllo, la Pedrera and a bit longer to la Sagrada Familia, the location couldn't be better! Within a couple of blocks it has many restaurants to chose from and can't forget to mention that it's in a great shopping area. From now on the place where we'll stay when visiting Barcelona.

[[193, 224]]

[{"summary": {"tkn_id": [[0, 12]], "idx": [[0, 65]], "text": "The hotel is located in a useful area to reach the central sights"}, "review": {"tkn_id": [[41, 46]], "idx": [[193, 224]], "text": "the location couldn't be better"}}]

Great hotel! i can only think of a few things wrong with our stay, for one, breakfast was not worth the price paid and room service was a bit overpriced as well, but with such a wide variety of other places to eat in barcelona, it didn{t really mattter much. The standard room was small but then again the bed was huge! and the location. it can't get eny better!

[]

[]

This hotel is located in a great location however is very expensive. If your looking for a place near Gaudi's buildings and shopping areas, then stay here.

[[0, 41], [97, 138]]

[{"summary": {"tkn_id": [[0, 10], [12, 12]], "idx": [[0, 50], [59, 65]], "text": "The hotel is located in a useful area to reach the ... sights"}, "review": {"tkn_id": [[0, 7], [19, 25]], "idx": [[0, 41], [97, 138]], "text": "This hotel is located in a great location ... near Gaudi's buildings and shopping areas"}}]

A lovely pillow menu.WOW.rooms excellent.location is very central and many many shops near the hotel, staff very helpful. A bit pricey but Lovely

[[31, 100]]

[{"summary": {"tkn_id": [[0, 12]], "idx": [[0, 65]], "text": "The hotel is located in a useful area to reach the central sights"}, "review": {"tkn_id": [[6, 16]], "idx": [[31, 100]], "text": "excellent.location is very central and many many shops near the hotel"}}]

Great place and location. Would defo stay here again. Loved it. Go see it.

[[0, 5], [16, 24]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 37]], "text": "The hotel is located in a useful area"}, "review": {"tkn_id": [[0, 0], [3, 3]], "idx": [[0, 5], [16, 24]], "text": "Great ... location"}}]

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The staff at this hotel is very friendly and helpful.

If you are looking for complete peace, beauty, and relaxation away from the crazy commercialism of Cancun, this is the place. The resort is located only 45 minutes south of the Cancun airport and the resort will arrange for transportation to and from the airport for you. The staff is very friendly and welcoming and will go out of their way to assist you with whatever you may need. The property itself is very beautiful and landscaped throughout with lush gardens. It is as close to paradise as one can get. Mahekal is in walking distance of 5th Avenue (main strip for shopping, restaraunts, etc.) Mahekal has a wonderful wedding planner on staff who helped arrange everything for my wedding from the flowers to the hair dresser, photographer and priest. The resort and beach is beautiful, the food is outstanding, the people are extremely friendly and welcoming, the atmosphere is completely relaxing. Without a doubt, this is one of the most amazing experiences I have ever had and am looking forward to going back again this year.and hopefully many more to come.

[[276, 298], [317, 355]]

[{"summary": {"tkn_id": [[1, 5], [7, 7]], "idx": [[4, 26], [32, 40]], "text": "staff at this hotel is ... friendly"}, "review": {"tkn_id": [[53, 56]], "idx": [[276, 298]], "text": "staff is very friendly"}}, {"summary": {"tkn_id": [[1, 5], [9, 9]], "idx": [[4, 26], [45, 52]], "text": "staff at this hotel is ... helpful"}, "review": {"tkn_id": [[53, 53], [60, 68]], "idx": [[276, 281], [317, 355]], "text": "staff ... will go out of their way to assist you"}}]

A most relaxing holiday spot.the staff worked so hard to repair the hurricane damage,but in such a unobtrusive way that one's stay there was not impaired in the least.The beach area was always tidy,ample beds and shade,good service at all times and the room was directly facing the sand.blissful.I confess I didn't want to do anything but take to my sunbed,read,swim,bask and take refreshment.I felt secure there at all times;there was always an attendant around even at night but again without having a strong-arm presence.The hotel guests were obviously having a good time;the friendly approach of the dining attendants ensured this at meal-times.The towels in the rooms were "sculptured" into an array of animals,with a new piece of artwork appearing at every room service. And as a final touch.on the morning of our departure,we were given a breakfast box;this contained appetising food and drink. I cannot recommend this hotel highly enough.a credit to Mexico and a jewel in the Yucatan!

[[570, 621]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 40]], "text": "The staff at this hotel is very friendly"}, "review": {"tkn_id": [[114, 120]], "idx": [[570, 621]], "text": "time;the friendly approach of the dining attendants"}}]

My wife and I really enjoyed the Mahekal - the staff was very friendly, food was excellent, rooms very comfortable. This is a very low-key facility - rooms do not have TVs, radios or even clocks - but the beds are comfortable and the showers work well. We stayed in the Garden area which was quite nice - and still only a short walk to the beach. Every room has a sheltered porch with two hammocks and a table and chairs. The location is near (a couple of blocks away) from the main shopping street. The beach is well maintained. All-in-all, a very nice place and a good value. A few complaints - could use better internet accessibility and some of the hotels in the area have music blasting a bit too loudly at times.

[[43, 70]]

[{"summary": {"tkn_id": [[0, 1], [5, 7]], "idx": [[0, 9], [24, 40]], "text": "The staff ... is very friendly"}, "review": {"tkn_id": [[9, 13]], "idx": [[43, 70]], "text": "the staff was very friendly"}}]

16 years and still coming back. It is such a fun, laid back, wonderfully relaxing place without a phone in your room or a tv blaring in your ear. Kids around the pool, adults talking, the sound of wind, waves, and yet it is quiet. Excellent staff, food, and you sit next to the ocean or inside comfort.it is not at all like an all inclusive, thank goodness. It is specially unique.

[[231, 246]]

[{"summary": {"tkn_id": [[0, 9]], "idx": [[0, 52]], "text": "The staff at this hotel is very friendly and helpful"}, "review": {"tkn_id": [[54, 55]], "idx": [[231, 246]], "text": "Excellent staff"}}]

Clean hotel rooms, large tiled bathrooms, fans and air conditioning make for excellent cabana-like rooms. Each equipped with two hammocks for a lazy day at the beach. The sand is clean and pure, the food is excellent (2 meals a day are inclusive) and the location is central to every shop, restaurant and anything else you could want. This is truely a diamond in the rough.

[]

[]

Can't say enough about this place. We spent five days there and didn't want to leave. The atmosphere enables you to truly escape the realities of life. Staff was incredibly friendly and helpful. We'll be back!

[[152, 161], [173, 181], [186, 193]]

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This is a great place to stay! Everything was perfect, from the gorgeous beach, 2 big pools, to the ping pong tables. Everyone can find something to enjoy! We loved it!

[]

[]

Terrific place to stay, quite, good food unbelievable beach. Close to shopping and restaurants. Staff is the best, always happy and willing to help in any way. .

[[96, 101], [115, 121], [132, 158]]

[{"summary": {"tkn_id": [[0, 6], [9, 9]], "idx": [[0, 31], [45, 52]], "text": "The staff at this hotel is very ... helpful"}, "review": {"tkn_id": [[18, 18], [23, 23], [26, 31]], "idx": [[96, 101], [115, 121], [132, 158]], "text": "Staff ... always ... willing to help in any way"}}]

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The location of the hotel is great and is within a metro ride or walking distance to the sights.

I have stayed here three times -all on business trips where the hotel was booked for me. In fact, there are many meetings held here, and so you might find yourself surrounded by a large group of businessmen - not necessarily a bad thing -but just be aware. The two lifts are small and infrequent, and so you may have to wait a long time - which is annoying if you are on the top floors. The location is great for seeing Barcelona -you can reach most of the central sights by foot -including the Gaudi cathedral. Very near to a metro line , which is also a bonus. Rooms are fine -just try to get one facing the courtyard at the back -the ones to the front can be noisy. Biggest disappointment was the breakfast -17 for a very poor selection - definitely not worth it. I didn`t bother after the first morning.

[[391, 537]]

[{"summary": {"tkn_id": [[0, 18]], "idx": [[0, 95]], "text": "The location of the hotel is great and is within a metro ride or walking distance to the sights"}, "review": {"tkn_id": [[83, 109]], "idx": [[391, 537]], "text": "location is great for seeing Barcelona -you can reach most of the central sights by foot -including the Gaudi cathedral. Very near to a metro line"}}]

We got a really good deal on the rooms at this hotel and, therefore, it was worth what we paid for it. However, I would have been dissapointed if we had payed full price for this. We went in january which I know is not in season however, the terraces were closed and the pools were not open. They were also doing refurbishment works to one of the terraces, none of this was really communicated until you checked in. The room was a reasonable size as we had one at the end of a corridor and the bed was comfy. The bathrooms however, need some updating, they were tired and not in the best condition. Also be warned if you stay on the front of the hotel, the spanish like to beep their horns and this can be disturbing.

[]

[]

Second time in this hotel and kinda disappointed. Rooms are ok and it is a good value for money mainly due to the great location on Paseig de Gracia, but the service does not seem to care so much about their customers. They are physically present behind the desk, but it stops here. It seems that they are breathing boredom. If you go to Barcelona for a short weekend and do not plan to spend too much time at the hotel, it'll be alright. If not, i'm sure you can pick a better place where the service will show you a more positive and customer focused attitude.

[[114, 128]]

[{"summary": {"tkn_id": [[1, 6]], "idx": [[4, 34]], "text": "location of the hotel is great"}, "review": {"tkn_id": [[24, 25]], "idx": [[114, 128]], "text": "great location"}}]

The hotel staff was very helpful, rooms very modern with everything that we could think of. It is a short walk away from Gaudi's Casa Batllo, la Pedrera and a bit longer to la Sagrada Familia, the location couldn't be better! Within a couple of blocks it has many restaurants to chose from and can't forget to mention that it's in a great shopping area. From now on the place where we'll stay when visiting Barcelona.

[[100, 140], [197, 224]]

[{"summary": {"tkn_id": [[1, 6]], "idx": [[4, 34]], "text": "location of the hotel is great"}, "review": {"tkn_id": [[42, 46]], "idx": [[197, 224]], "text": "location couldn't be better"}}, {"summary": {"tkn_id": [[14, 18]], "idx": [[65, 95]], "text": "walking distance to the sights"}, "review": {"tkn_id": [[21, 28]], "idx": [[100, 140]], "text": "short walk away from Gaudi's Casa Batllo"}}]

Great hotel! i can only think of a few things wrong with our stay, for one, breakfast was not worth the price paid and room service was a bit overpriced as well, but with such a wide variety of other places to eat in barcelona, it didn{t really mattter much. The standard room was small but then again the bed was huge! and the location. it can't get eny better!

[[328, 336], [343, 361]]

[{"summary": {"tkn_id": [[1, 6]], "idx": [[4, 34]], "text": "location of the hotel is great"}, "review": {"tkn_id": [[71, 71], [75, 78]], "idx": [[328, 336], [343, 361]], "text": "location ... n't get eny better"}}]

This hotel is located in a great location however is very expensive. If your looking for a place near Gaudi's buildings and shopping areas, then stay here.

[[0, 41]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 34]], "text": "The location of the hotel is great"}, "review": {"tkn_id": [[0, 7]], "idx": [[0, 41]], "text": "This hotel is located in a great location"}}]

A lovely pillow menu.WOW.rooms excellent.location is very central and many many shops near the hotel, staff very helpful. A bit pricey but Lovely

[[31, 65]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 34]], "text": "The location of the hotel is great"}, "review": {"tkn_id": [[6, 9]], "idx": [[31, 65]], "text": "excellent.location is very central"}}]

Great place and location. Would defo stay here again. Loved it. Go see it.

[[0, 5], [16, 24]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 34]], "text": "The location of the hotel is great"}, "review": {"tkn_id": [[0, 0], [3, 3]], "idx": [[0, 5], [16, 24]], "text": "Great ... location"}}]

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The location of the hotel is near to the city centre.

This hotel is situated at around 10 min by cab from the center (barrio gotico). Must be max 10 years old. Can be reached also by tram or metro. Rooms are clean, beds a bit hard. Bar is OK and the patio too but mostly in the shadom in the evening. Rooms that had a sea view don't have it anymore (see previous reviews). A bit expensive for the location and the lack of view (my room had a view on a skeleton building (crisis, what crisis?) on the side of the hotel, not charming at all). The pool on the 17th is not heated, so quite difficult to swim at this time of the year, nice view on the utility building on the other side and on the sea and beach, plus power plant for the rest.

[[0, 62]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 52]], "text": "The location of the hotel is near to the city centre"}, "review": {"tkn_id": [[0, 12]], "idx": [[0, 62]], "text": "This hotel is situated at around 10 min by cab from the center"}}]

The rooms and prices looked good and the pool looked attractive online, however the reality was different. I booked a family room which is really 2 separate bedrooms next to each other behind another door for privacy which was meant to lock but didn't. My kids room smelt like someone had smoked 100 cigarettes in it and had drugs and booze on the table when we checked in. They cleaned but the smell didn't go away for all 3 days and they would not change the rooms. The pool is tiny and over crowded with hardly any beds to lie on which is quite difficult with kids in a very hot city. Well done for offering free WiFi but making people check into your Facebook page every time is very irritating. Overall it is good value but it is most suited to weekend getaways for young party couples or mates.

[]

[]

I stayed in the diagonal zero for 4 nights while attending a congress. The area near the hotel is not nice, however, the metro station is nearby and you can visit the centre in a few minutes The rooms are spacious, mattress is moderate, views are poor. The decoration is modern but on the poor side. Breakfast was ok, but i consider it unacceptable to drink disgusting coffee from a machine in a 4 star hotel.it shows lack of respect for the client. The Personnel was very polite. There is a very good gym in the hotel and free wifi which is very important.

[[149, 190]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 52]], "text": "The location of the hotel is near to the city centre"}, "review": {"tkn_id": [[31, 39]], "idx": [[149, 190]], "text": "you can visit the centre in a few minutes"}}]

We only stayed one night but had most of 2 days sightseeing in Barcelona with fairly grown up family in 2 bedrooms. Hotel happy to look after our luggage. Perhaps in an area a bit far from the character of Barcelona, but very convenient for tram and subway. Also large shopping centre close by with lots of dining choice. Pool a bit crowded as our trip was in the heat of August and slightly disappointing that they charged for towel use. Very helpful porter showed us control panel for lights/aircon etc - all very hi-tech.

[[163, 256], [258, 320]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 52]], "text": "The location of the hotel is near to the city centre"}, "review": {"tkn_id": [[32, 50], [52, 62]], "idx": [[163, 256], [258, 320]], "text": "in an area a bit far from the character of Barcelona, but very convenient for tram and subway ... Also large shopping centre close by with lots of dining choice"}}]

Recently stayed here and was very impressed with this hotel. Friendly staff, good clean rooms and quiet so sleep no problem. The beach is with 10 mins walking distance from the hotel and 5 mins walk from a great shopping mall Diagonal Mar where there are lots of great restaurants. The metro is a 2 min walk and a 10 min journey or 6 stops to the centre of the city with no changes. We loved it!

[[332, 365]]

[{"summary": {"tkn_id": [[4, 10]], "idx": [[20, 52]], "text": "hotel is near to the city centre"}, "review": {"tkn_id": [[67, 74]], "idx": [[332, 365]], "text": "6 stops to the centre of the city"}}]

I stay for 3 nights in a business trip, the hotel is beautiful and the room was suburb. Its far from the city town but have the beach nearby and a subway station pretty close. For sure I will come back again

[[88, 114]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 52]], "text": "The location of the hotel is near to the city centre"}, "review": {"tkn_id": [[20, 25]], "idx": [[88, 114]], "text": "Its far from the city town"}}]

We stayed for five nights at this hotel for a conference. By the end we couldn't wait to leave due to the monotonous breakfast, below par cleanliness, and cold decor.

[]

[]

Wonderful hotel just a short metro ride away from Barcelona attractions, with gorgeous rooftop pool. Excellent customer service.

[[0, 49], [60, 71]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 52]], "text": "The location of the hotel is near to the city centre"}, "review": {"tkn_id": [[0, 8], [10, 10]], "idx": [[0, 49], [60, 71]], "text": "Wonderful hotel just a short metro ride away from ... attractions"}}]

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The hotel is located in a useful area to reach the central sights.

This hotel is situated at around 10 min by cab from the center (barrio gotico). Must be max 10 years old. Can be reached also by tram or metro. Rooms are clean, beds a bit hard. Bar is OK and the patio too but mostly in the shadom in the evening. Rooms that had a sea view don't have it anymore (see previous reviews). A bit expensive for the location and the lack of view (my room had a view on a skeleton building (crisis, what crisis?) on the side of the hotel, not charming at all). The pool on the 17th is not heated, so quite difficult to swim at this time of the year, nice view on the utility building on the other side and on the sea and beach, plus power plant for the rest.

[]

[]

The rooms and prices looked good and the pool looked attractive online, however the reality was different. I booked a family room which is really 2 separate bedrooms next to each other behind another door for privacy which was meant to lock but didn't. My kids room smelt like someone had smoked 100 cigarettes in it and had drugs and booze on the table when we checked in. They cleaned but the smell didn't go away for all 3 days and they would not change the rooms. The pool is tiny and over crowded with hardly any beds to lie on which is quite difficult with kids in a very hot city. Well done for offering free WiFi but making people check into your Facebook page every time is very irritating. Overall it is good value but it is most suited to weekend getaways for young party couples or mates.

[]

[]

I stayed in the diagonal zero for 4 nights while attending a congress. The area near the hotel is not nice, however, the metro station is nearby and you can visit the centre in a few minutes The rooms are spacious, mattress is moderate, views are poor. The decoration is modern but on the poor side. Breakfast was ok, but i consider it unacceptable to drink disgusting coffee from a machine in a 4 star hotel.it shows lack of respect for the client. The Personnel was very polite. There is a very good gym in the hotel and free wifi which is very important.

[[117, 144]]

[{"summary": {"tkn_id": [[1, 10], [12, 12]], "idx": [[4, 50], [59, 65]], "text": "hotel is located in a useful area to reach the ... sights"}, "review": {"tkn_id": [[25, 29]], "idx": [[117, 144]], "text": "the metro station is nearby"}}]

We only stayed one night but had most of 2 days sightseeing in Barcelona with fairly grown up family in 2 bedrooms. Hotel happy to look after our luggage. Perhaps in an area a bit far from the character of Barcelona, but very convenient for tram and subway. Also large shopping centre close by with lots of dining choice. Pool a bit crowded as our trip was in the heat of August and slightly disappointing that they charged for towel use. Very helpful porter showed us control panel for lights/aircon etc - all very hi-tech.

[[221, 256]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 37]], "text": "The hotel is located in a useful area"}, "review": {"tkn_id": [[45, 50]], "idx": [[221, 256]], "text": "very convenient for tram and subway"}}]

Recently stayed here and was very impressed with this hotel. Friendly staff, good clean rooms and quiet so sleep no problem. The beach is with 10 mins walking distance from the hotel and 5 mins walk from a great shopping mall Diagonal Mar where there are lots of great restaurants. The metro is a 2 min walk and a 10 min journey or 6 stops to the centre of the city with no changes. We loved it!

[[282, 365]]

[{"summary": {"tkn_id": [[0, 12]], "idx": [[0, 65]], "text": "The hotel is located in a useful area to reach the central sights"}, "review": {"tkn_id": [[54, 74]], "idx": [[282, 365]], "text": "The metro is a 2 min walk and a 10 min journey or 6 stops to the centre of the city"}}]

I stay for 3 nights in a business trip, the hotel is beautiful and the room was suburb. Its far from the city town but have the beach nearby and a subway station pretty close. For sure I will come back again

[[88, 174]]

[{"summary": {"tkn_id": [[0, 13]], "idx": [[0, 66]], "text": "The hotel is located in a useful area to reach the central sights."}, "review": {"tkn_id": [[20, 36]], "idx": [[88, 174]], "text": "Its far from the city town but have the beach nearby and a subway station pretty close"}}]

We stayed for five nights at this hotel for a conference. By the end we couldn't wait to leave due to the monotonous breakfast, below par cleanliness, and cold decor.

[]

[]

Wonderful hotel just a short metro ride away from Barcelona attractions, with gorgeous rooftop pool. Excellent customer service.

[[23, 71]]

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The location of the hotel is great and is within a metro ride or walking distance to the sights.

This hotel is situated at around 10 min by cab from the center (barrio gotico). Must be max 10 years old. Can be reached also by tram or metro. Rooms are clean, beds a bit hard. Bar is OK and the patio too but mostly in the shadom in the evening. Rooms that had a sea view don't have it anymore (see previous reviews). A bit expensive for the location and the lack of view (my room had a view on a skeleton building (crisis, what crisis?) on the side of the hotel, not charming at all). The pool on the 17th is not heated, so quite difficult to swim at this time of the year, nice view on the utility building on the other side and on the sea and beach, plus power plant for the rest.

[[0, 62], [106, 142], [339, 415], [439, 484]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 34]], "text": "The location of the hotel is great"}, "review": {"tkn_id": [[80, 96], [104, 114]], "idx": [[339, 415], [439, 484]], "text": "the location and the lack of view (my room had a view on a skeleton building ... on the side of the hotel, not charming at all"}}, {"summary": {"tkn_id": [[4, 4], [8, 18]], "idx": [[20, 25], [39, 95]], "text": "hotel ... is within a metro ride or walking distance to the sights"}, "review": {"tkn_id": [[0, 12], [25, 32]], "idx": [[0, 62], [106, 142]], "text": "This hotel is situated at around 10 min by cab from the center ... Can be reached also by tram or metro"}}]

The rooms and prices looked good and the pool looked attractive online, however the reality was different. I booked a family room which is really 2 separate bedrooms next to each other behind another door for privacy which was meant to lock but didn't. My kids room smelt like someone had smoked 100 cigarettes in it and had drugs and booze on the table when we checked in. They cleaned but the smell didn't go away for all 3 days and they would not change the rooms. The pool is tiny and over crowded with hardly any beds to lie on which is quite difficult with kids in a very hot city. Well done for offering free WiFi but making people check into your Facebook page every time is very irritating. Overall it is good value but it is most suited to weekend getaways for young party couples or mates.

[]

[]

I stayed in the diagonal zero for 4 nights while attending a congress. The area near the hotel is not nice, however, the metro station is nearby and you can visit the centre in a few minutes The rooms are spacious, mattress is moderate, views are poor. The decoration is modern but on the poor side. Breakfast was ok, but i consider it unacceptable to drink disgusting coffee from a machine in a 4 star hotel.it shows lack of respect for the client. The Personnel was very polite. There is a very good gym in the hotel and free wifi which is very important.

[[75, 106], [121, 144], [149, 176], [183, 190]]

[{"summary": {"tkn_id": [[9, 12], [16, 18]], "idx": [[42, 61], [82, 95]], "text": "within a metro ride ... to the sights"}, "review": {"tkn_id": [[26, 29], [31, 36], [39, 39]], "idx": [[121, 144], [149, 176], [183, 190]], "text": "metro station is nearby ... you can visit the centre in ... minutes"}}, {"summary": {"tkn_id": [[1, 6]], "idx": [[4, 34]], "text": "location of the hotel is great"}, "review": {"tkn_id": [[15, 21]], "idx": [[75, 106]], "text": "area near the hotel is not nice"}}]

We only stayed one night but had most of 2 days sightseeing in Barcelona with fairly grown up family in 2 bedrooms. Hotel happy to look after our luggage. Perhaps in an area a bit far from the character of Barcelona, but very convenient for tram and subway. Also large shopping centre close by with lots of dining choice. Pool a bit crowded as our trip was in the heat of August and slightly disappointing that they charged for towel use. Very helpful porter showed us control panel for lights/aircon etc - all very hi-tech.

[[163, 173], [180, 188], [206, 215], [217, 220], [226, 256]]

[{"summary": {"tkn_id": [[1, 5], [9, 12], [16, 18]], "idx": [[4, 28], [42, 61], [82, 95]], "text": "location of the hotel is ... within a metro ride ... to the sights"}, "review": {"tkn_id": [[32, 34], [37, 38], [42, 42], [44, 44], [46, 50]], "idx": [[163, 173], [180, 188], [206, 215], [217, 220], [226, 256]], "text": "in an area ... far from ... Barcelona ... but ... convenient for tram and subway"}}]

Recently stayed here and was very impressed with this hotel. Friendly staff, good clean rooms and quiet so sleep no problem. The beach is with 10 mins walking distance from the hotel and 5 mins walk from a great shopping mall Diagonal Mar where there are lots of great restaurants. The metro is a 2 min walk and a 10 min journey or 6 stops to the centre of the city with no changes. We loved it!

[[125, 280], [282, 307], [312, 365]]

[{"summary": {"tkn_id": [[8, 12]], "idx": [[39, 61]], "text": "is within a metro ride"}, "review": {"tkn_id": [[54, 60]], "idx": [[282, 307]], "text": "The metro is a 2 min walk"}}, {"summary": {"tkn_id": [[14, 18]], "idx": [[65, 95]], "text": "walking distance to the sights"}, "review": {"tkn_id": [[62, 74]], "idx": [[312, 365]], "text": "a 10 min journey or 6 stops to the centre of the city"}}, {"summary": {"tkn_id": [[0, 6]], "idx": [[0, 34]], "text": "The location of the hotel is great"}, "review": {"tkn_id": [[24, 52]], "idx": [[125, 280]], "text": "The beach is with 10 mins walking distance from the hotel and 5 mins walk from a great shopping mall Diagonal Mar where there are lots of great restaurants"}}]

I stay for 3 nights in a business trip, the hotel is beautiful and the room was suburb. Its far from the city town but have the beach nearby and a subway station pretty close. For sure I will come back again

[[88, 174]]

[{"summary": {"tkn_id": [[0, 18]], "idx": [[0, 95]], "text": "The location of the hotel is great and is within a metro ride or walking distance to the sights"}, "review": {"tkn_id": [[20, 36]], "idx": [[88, 174]], "text": "Its far from the city town but have the beach nearby and a subway station pretty close"}}]

We stayed for five nights at this hotel for a conference. By the end we couldn't wait to leave due to the monotonous breakfast, below par cleanliness, and cold decor.

[]

[]

Wonderful hotel just a short metro ride away from Barcelona attractions, with gorgeous rooftop pool. Excellent customer service.

[[21, 71]]

[{"summary": {"tkn_id": [[9, 12], [16, 18]], "idx": [[42, 61], [82, 95]], "text": "within a metro ride ... to the sights"}, "review": {"tkn_id": [[3, 10]], "idx": [[21, 71]], "text": "a short metro ride away from Barcelona attractions"}}, {"summary": {"tkn_id": [[1, 6]], "idx": [[4, 34]], "text": "location of the hotel is great"}, "review": {"tkn_id": [[5, 6], [8, 8], [10, 10]], "idx": [[29, 39], [45, 49], [60, 71]], "text": "metro ride ... from ... attractions"}}]

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Would recommend the hotel. The staff of the hotel were very helpful.

I was lucky enough to be able to accompany my husband on a business trip to the Gaylord Palms Resort. We were thrilled from beginning to end. We pulled up to the magnificent resort and were delighted at the front desk with warm welcomes and friendly personalities from all. The front desk engaged us both in conversation and gave many tips on how I could enjoy the resort while my husband was working. Our room in the Emeral Bay section of the hotel was very clean and whenever we needed anything (toiletries, turn down service, directions) we dialed #88 on our room phone and were connected to friendly staff with all the answers! I explored resturants, the spa, and the pools and truly enjoyed my relaxing few days at this resort. I recommended this hotel to couples, families, business travelers, and soloists.

[[102, 140], [274, 288], [325, 371]]

[{"summary": {"tkn_id": [[5, 12]], "idx": [[27, 67]], "text": "The staff of the hotel were very helpful"}, "review": {"tkn_id": [[52, 54], [61, 70]], "idx": [[274, 288], [325, 371]], "text": "The front desk ... gave many tips on how I could enjoy the resort"}}, {"summary": {"tkn_id": [[0, 3]], "idx": [[0, 25]], "text": "Would recommend the hotel"}, "review": {"tkn_id": [[21, 27]], "idx": [[102, 140]], "text": "We were thrilled from beginning to end"}}]

We loved the hotel and the grounds. We got an incredible deal on hotwire, so we couldn't beat the value. The service was excellent. We were traveling with two small children and they were very accomodating. The only complaint was that the food was very expensive. We were not traveling on an expense account and we had failed to rent a car, so our dining options were limited to the Resort. A simple continental breakfast cost us over $8-too much to spend on a bowl of cereal and a banana for a two year old. The restaurants were very expensive and we wound up ordering in pizza one night. But if you're on an expense account or have a car to get to the store (each room has a refrigerator) or to other dining options, this is a fantastic place to stay.

[[594, 752]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 25]], "text": "Would recommend the hotel"}, "review": {"tkn_id": [[122, 157]], "idx": [[594, 752]], "text": "if you're on an expense account or have a car to get to the store (each room has a refrigerator) or to other dining options, this is a fantastic place to stay"}}]

I have stayed at the gaylord Palms for the past couple of years for a yearly convention . I love this place and the friendly service we receive while there . I'm sure the prices are higher than other hotels , but I feel we get what we pay for . I do think the boat could be a little better as far as the food they serve . etc. . I look forward to this as a weekend spot every year for my convention and while I am only an hour away after the weekend we feel like we have had a mini vacation . I wouldn't change one thing about my stay except that I would love to be able to stay a week . I look forward to this years convention and the fun times my kids will have

[[116, 132], [144, 155]]

[{"summary": {"tkn_id": [[6, 10], [12, 12]], "idx": [[31, 54], [60, 67]], "text": "staff of the hotel were ... helpful"}, "review": {"tkn_id": [[24, 25], [28, 29]], "idx": [[116, 132], [144, 155]], "text": "friendly service ... while there"}}]

Most rooms overlook an interior, glass covered courtyard which reminded me of the habitats you see at the zoo. If you are the spouse of a convention goer, you are trapped there. There is nothing to do but sit at the pool or work out if you don't want to go to Disney World. Even the chairs and benches are uncomfortable and designed to make you move on. I longed to find a window and look out at the real world.

[]

[]

The Shrek the Halls display was very cool (no pun intended). It's quite chilly, but very neat to see all the figures made of ice. The ICE attraction with the snow was very simple. Young children that have never seen snow would appreciate it,but that's about it. Our 9 year old was very bored. Thought the prices were quite expensive. Plus it's $13 to park.ugh!

[]

[]

Our 1 bedroom suite was spectacular! Large bedroom and living room each with flat screen in HD. Wifi throughout the facility. Very clean resort. Beautiful atriums with fish, alligators etc. Daily feedings with question and answer periods. Many restaurants and bars located within. Only minutes from Disney. Golf nearby at Celebration with preferred rates when booked through the concierge. Nothing bad to say at all

[[390, 415]]

[{"summary": {"tkn_id": [[0, 1]], "idx": [[0, 15]], "text": "Would recommend"}, "review": {"tkn_id": [[69, 74]], "idx": [[390, 415]], "text": "Nothing bad to say at all"}}]

Brought my mother to celebrate her b-day. Both restaurants where we dined were very good - cannot say enough great things about Old Hickory. The steak was one of the best I've had. The massage was terrific and you must wear their most comfortable robe back to your room. Highly recommend this hotel and would definitley stay there again.

[[271, 298]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 25]], "text": "Would recommend the hotel"}, "review": {"tkn_id": [[57, 60]], "idx": [[271, 298]], "text": "Highly recommend this hotel"}}]

Visited the Gaylord Palms this past weekend and was definitely impressed. Rooms extremely clean, staff very helpful, check-in was speedy, and activities to keep my son occupied for awhile. I definitely will be visiting again. Beautiful hotel, great staff and great location.

[[97, 115], [191, 224]]

[{"summary": {"tkn_id": [[6, 6], [10, 12]], "idx": [[31, 36], [50, 67]], "text": "staff ... were very helpful"}, "review": {"tkn_id": [[16, 18]], "idx": [[97, 115]], "text": "staff very helpful"}}, {"summary": {"tkn_id": [[0, 3]], "idx": [[0, 25]], "text": "Would recommend the hotel"}, "review": {"tkn_id": [[37, 41]], "idx": [[191, 224]], "text": "definitely will be visiting again"}}]

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The service provided by the friendly staff here was really excellent. Overall a very recommended hotel.

I was lucky enough to be able to accompany my husband on a business trip to the Gaylord Palms Resort. We were thrilled from beginning to end. We pulled up to the magnificent resort and were delighted at the front desk with warm welcomes and friendly personalities from all. The front desk engaged us both in conversation and gave many tips on how I could enjoy the resort while my husband was working. Our room in the Emeral Bay section of the hotel was very clean and whenever we needed anything (toiletries, turn down service, directions) we dialed #88 on our room phone and were connected to friendly staff with all the answers! I explored resturants, the spa, and the pools and truly enjoyed my relaxing few days at this resort. I recommended this hotel to couples, families, business travelers, and soloists.

[[278, 299], [469, 496], [541, 554], [595, 609], [735, 757]]

[{"summary": {"tkn_id": [[5, 6]], "idx": [[28, 42]], "text": "friendly staff"}, "review": {"tkn_id": [[116, 117]], "idx": [[595, 609]], "text": "friendly staff"}}, {"summary": {"tkn_id": [[15, 16]], "idx": [[85, 102]], "text": "recommended hotel"}, "review": {"tkn_id": [[145, 147]], "idx": [[735, 757]], "text": "recommended this hotel"}}, {"summary": {"tkn_id": [[1, 2], [6, 6], [8, 8], [10, 10]], "idx": [[4, 20], [37, 42], [48, 51], [59, 68]], "text": "service provided ... staff ... was ... excellent"}, "review": {"tkn_id": [[53, 56], [91, 94], [104, 107]], "idx": [[278, 299], [469, 496], [541, 554]], "text": "front desk engaged us ... whenever we needed anything ... we dialed #88"}}]

We loved the hotel and the grounds. We got an incredible deal on hotwire, so we couldn't beat the value. The service was excellent. We were traveling with two small children and they were very accomodating. The only complaint was that the food was very expensive. We were not traveling on an expense account and we had failed to rent a car, so our dining options were limited to the Resort. A simple continental breakfast cost us over $8-too much to spend on a bowl of cereal and a banana for a two year old. The restaurants were very expensive and we wound up ordering in pizza one night. But if you're on an expense account or have a car to get to the store (each room has a refrigerator) or to other dining options, this is a fantastic place to stay.

[[105, 130], [719, 753]]

[{"summary": {"tkn_id": [[0, 11]], "idx": [[0, 69]], "text": "The service provided by the friendly staff here was really excellent."}, "review": {"tkn_id": [[24, 27]], "idx": [[105, 130]], "text": "The service was excellent"}}, {"summary": {"tkn_id": [[12, 16]], "idx": [[70, 102]], "text": "Overall a very recommended hotel"}, "review": {"tkn_id": [[151, 158]], "idx": [[719, 753]], "text": "this is a fantastic place to stay."}}]

I have stayed at the gaylord Palms for the past couple of years for a yearly convention . I love this place and the friendly service we receive while there . I'm sure the prices are higher than other hotels , but I feel we get what we pay for . I do think the boat could be a little better as far as the food they serve . etc. . I look forward to this as a weekend spot every year for my convention and while I am only an hour away after the weekend we feel like we have had a mini vacation . I wouldn't change one thing about my stay except that I would love to be able to stay a week . I look forward to this years convention and the fun times my kids will have

[[116, 132]]

[{"summary": {"tkn_id": [[1, 1], [3, 3], [5, 6]], "idx": [[4, 11], [21, 23], [28, 42]], "text": "service ... by ... friendly staff"}, "review": {"tkn_id": [[24, 25]], "idx": [[116, 132]], "text": "friendly service"}}]

Most rooms overlook an interior, glass covered courtyard which reminded me of the habitats you see at the zoo. If you are the spouse of a convention goer, you are trapped there. There is nothing to do but sit at the pool or work out if you don't want to go to Disney World. Even the chairs and benches are uncomfortable and designed to make you move on. I longed to find a window and look out at the real world.

[]

[]

The Shrek the Halls display was very cool (no pun intended). It's quite chilly, but very neat to see all the figures made of ice. The ICE attraction with the snow was very simple. Young children that have never seen snow would appreciate it,but that's about it. Our 9 year old was very bored. Thought the prices were quite expensive. Plus it's $13 to park.ugh!

[]

[]

Our 1 bedroom suite was spectacular! Large bedroom and living room each with flat screen in HD. Wifi throughout the facility. Very clean resort. Beautiful atriums with fish, alligators etc. Daily feedings with question and answer periods. Many restaurants and bars located within. Only minutes from Disney. Golf nearby at Celebration with preferred rates when booked through the concierge. Nothing bad to say at all

[[390, 415]]

[{"summary": {"tkn_id": [[12, 16]], "idx": [[70, 102]], "text": "Overall a very recommended hotel"}, "review": {"tkn_id": [[69, 74]], "idx": [[390, 415]], "text": "Nothing bad to say at all"}}]

Brought my mother to celebrate her b-day. Both restaurants where we dined were very good - cannot say enough great things about Old Hickory. The steak was one of the best I've had. The massage was terrific and you must wear their most comfortable robe back to your room. Highly recommend this hotel and would definitley stay there again.

[[181, 269], [271, 298]]

[{"summary": {"tkn_id": [[0, 2], [7, 10]], "idx": [[0, 20], [43, 68]], "text": "The service provided ... here was really excellent"}, "review": {"tkn_id": [[40, 55]], "idx": [[181, 269]], "text": "The massage was terrific and you must wear their most comfortable robe back to your room"}}, {"summary": {"tkn_id": [[12, 16]], "idx": [[70, 102]], "text": "Overall a very recommended hotel"}, "review": {"tkn_id": [[57, 60]], "idx": [[271, 298]], "text": "Highly recommend this hotel"}}]

Visited the Gaylord Palms this past weekend and was definitely impressed. Rooms extremely clean, staff very helpful, check-in was speedy, and activities to keep my son occupied for awhile. I definitely will be visiting again. Beautiful hotel, great staff and great location.

[[97, 136], [226, 273]]

[{"summary": {"tkn_id": [[0, 4], [6, 8], [10, 10]], "idx": [[0, 27], [37, 51], [59, 68]], "text": "The service provided by the ... staff here was ... excellent"}, "review": {"tkn_id": [[16, 24]], "idx": [[97, 136]], "text": "staff very helpful, check-in was speedy"}}, {"summary": {"tkn_id": [[12, 16]], "idx": [[70, 102]], "text": "Overall a very recommended hotel"}, "review": {"tkn_id": [[43, 50]], "idx": [[226, 273]], "text": "Beautiful hotel, great staff and great location"}}]

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The service of the hotel was excellent. The staff is great. This hotel is highly recommended.

I was lucky enough to be able to accompany my husband on a business trip to the Gaylord Palms Resort. We were thrilled from beginning to end. We pulled up to the magnificent resort and were delighted at the front desk with warm welcomes and friendly personalities from all. The front desk engaged us both in conversation and gave many tips on how I could enjoy the resort while my husband was working. Our room in the Emeral Bay section of the hotel was very clean and whenever we needed anything (toiletries, turn down service, directions) we dialed #88 on our room phone and were connected to friendly staff with all the answers! I explored resturants, the spa, and the pools and truly enjoyed my relaxing few days at this resort. I recommended this hotel to couples, families, business travelers, and soloists.

[[102, 140], [185, 272], [274, 371]]

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We loved the hotel and the grounds. We got an incredible deal on hotwire, so we couldn't beat the value. The service was excellent. We were traveling with two small children and they were very accomodating. The only complaint was that the food was very expensive. We were not traveling on an expense account and we had failed to rent a car, so our dining options were limited to the Resort. A simple continental breakfast cost us over $8-too much to spend on a bowl of cereal and a banana for a two year old. The restaurants were very expensive and we wound up ordering in pizza one night. But if you're on an expense account or have a car to get to the store (each room has a refrigerator) or to other dining options, this is a fantastic place to stay.

[[105, 130], [719, 752]]

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I have stayed at the gaylord Palms for the past couple of years for a yearly convention . I love this place and the friendly service we receive while there . I'm sure the prices are higher than other hotels , but I feel we get what we pay for . I do think the boat could be a little better as far as the food they serve . etc. . I look forward to this as a weekend spot every year for my convention and while I am only an hour away after the weekend we feel like we have had a mini vacation . I wouldn't change one thing about my stay except that I would love to be able to stay a week . I look forward to this years convention and the fun times my kids will have

[[90, 155], [213, 242]]

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Most rooms overlook an interior, glass covered courtyard which reminded me of the habitats you see at the zoo. If you are the spouse of a convention goer, you are trapped there. There is nothing to do but sit at the pool or work out if you don't want to go to Disney World. Even the chairs and benches are uncomfortable and designed to make you move on. I longed to find a window and look out at the real world.

[[111, 176]]

[{"summary": {"tkn_id": [[13, 17]], "idx": [[60, 92]], "text": "This hotel is highly recommended"}, "review": {"tkn_id": [[21, 34]], "idx": [[111, 176]], "text": "If you are the spouse of a convention goer, you are trapped there"}}]

The Shrek the Halls display was very cool (no pun intended). It's quite chilly, but very neat to see all the figures made of ice. The ICE attraction with the snow was very simple. Young children that have never seen snow would appreciate it,but that's about it. Our 9 year old was very bored. Thought the prices were quite expensive. Plus it's $13 to park.ugh!

[]

[]

Our 1 bedroom suite was spectacular! Large bedroom and living room each with flat screen in HD. Wifi throughout the facility. Very clean resort. Beautiful atriums with fish, alligators etc. Daily feedings with question and answer periods. Many restaurants and bars located within. Only minutes from Disney. Golf nearby at Celebration with preferred rates when booked through the concierge. Nothing bad to say at all

[[390, 415]]

[{"summary": {"tkn_id": [[13, 17]], "idx": [[60, 92]], "text": "This hotel is highly recommended"}, "review": {"tkn_id": [[69, 74]], "idx": [[390, 415]], "text": "Nothing bad to say at all"}}]

Brought my mother to celebrate her b-day. Both restaurants where we dined were very good - cannot say enough great things about Old Hickory. The steak was one of the best I've had. The massage was terrific and you must wear their most comfortable robe back to your room. Highly recommend this hotel and would definitley stay there again.

[[271, 298]]

[{"summary": {"tkn_id": [[13, 17]], "idx": [[60, 92]], "text": "This hotel is highly recommended"}, "review": {"tkn_id": [[57, 60]], "idx": [[271, 298]], "text": "Highly recommend this hotel"}}]

Visited the Gaylord Palms this past weekend and was definitely impressed. Rooms extremely clean, staff very helpful, check-in was speedy, and activities to keep my son occupied for awhile. I definitely will be visiting again. Beautiful hotel, great staff and great location.

[[74, 95], [117, 136], [243, 254]]

[{"summary": {"tkn_id": [[9, 11]], "idx": [[44, 58]], "text": "staff is great"}, "review": {"tkn_id": [[46, 47]], "idx": [[243, 254]], "text": "great staff"}}, {"summary": {"tkn_id": [[1, 6]], "idx": [[4, 38]], "text": "service of the hotel was excellent"}, "review": {"tkn_id": [[12, 14], [20, 24]], "idx": [[74, 95], [117, 136]], "text": "Rooms extremely clean ... check-in was speedy"}}]

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Would recommend the hotel. The staff of the hotel were very helpful.

We were originally due to stay for 10 nights and we booked for three people - my teenager daughter and her friend and myself. On arrival in the room the beds were very small double beds and only two of them - I spoke to the manager who said that all the rooms were exactly the same (untrue) and that for an extra $10 we could have a rollaway bed. The rooms are far too small for more than two people. The site is not well maintained and the pool not clean. We were then stranded due to the volcano and having enquired about staying for an additional five nights was told that we could have a special price of $39 per night - only to find out on the website for the hotel that the cost for that period of time would be $32 per night. Scammed! I would not recommend this hotel to anyone - there are far better places to stay which are closer to the amenities.

[[742, 784]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 25]], "text": "Would recommend the hotel"}, "review": {"tkn_id": [[159, 166]], "idx": [[742, 784]], "text": "I would not recommend this hotel to anyone"}}]

This is the second time we have stayed at this hotel and both times have been totally trouble free. We stayed for 10 nights and had no problems. The room was clean and was cleaned every day, towels and bed sheets changed we came back every day to a spotless room. We only seen reception staff to check in and out but they seemed friendly enough and there were no additional charges over what we paid when we booked. The location is exellent, took about 10 mins to get to disney and about 20 mins to Universal and Seaworld. Aircon and tv worked well and there was always a parking space outside our room despite the hotel being quite busy over spring break. I will definatly stay here again if back in Orlando :)

[[267, 276], [287, 312]]

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The "Hotel" is actually like something straight out of My Name is Earl. Filthy carpets, bugs in the refridgerator and all over the room. Horrendously misrepresented by the pictures on the website, the bbq area and lagoon are disgraceful. I paid for 2 star Quality, but would never stay here, recommend it, etc. In fairness the staff are very friendly and all issues raised were dealt with, they seem to know with the quality of their resort, they HAVE to provide good service. Bar is very reasonable, with Long Island Iced tea recommended. My honest advice, not even worth the small amount paid, I will never stay here again, you have been warned!

[[355, 388], [596, 624]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 25]], "text": "Would recommend the hotel"}, "review": {"tkn_id": [[121, 126]], "idx": [[596, 624]], "text": "I will never stay here again"}}, {"summary": {"tkn_id": [[5, 12]], "idx": [[27, 67]], "text": "The staff of the hotel were very helpful"}, "review": {"tkn_id": [[72, 77]], "idx": [[355, 388]], "text": "all issues raised were dealt with"}}]

Is a nice hotel with many amenities, room service was excellent. The shuttle was not so confy, because run for 3 hotels, but Champions is the first so you can have a seat haha. If you have a car, fine, because if you don't have a car you don't have many alternatives to eat. I like this hotel and really recomend it. This hotel is near to a Chinese buffett, Dominos Pizza, Pizza Hut, Walgreens, McDonalds.

[[37, 63], [297, 315]]

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This is one of my favorite hotels in Kissimmee. It is a Instead super comfortable, accessible parks and disney all the best places you can eat in your vacation. The attention is very satisfactory. I have two Sometimes visiting this hotel and will not be the last. since its price and the comfort of your rooms make your stay a very welcoming.

[[0, 46]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 25]], "text": "Would recommend the hotel"}, "review": {"tkn_id": [[0, 8]], "idx": [[0, 46]], "text": "This is one of my favorite hotels in Kissimmee"}}]

I had a lovey stay. The resort is a value, and taking the back road on Sherberth, I traveled to Disney in 6 minutes. The staff is warm and attentive. I felt like I was at home with family.

[[0, 18], [117, 129], [139, 148]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 25]], "text": "Would recommend the hotel"}, "review": {"tkn_id": [[0, 4]], "idx": [[0, 18]], "text": "I had a lovey stay"}}, {"summary": {"tkn_id": [[5, 12]], "idx": [[27, 67]], "text": "The staff of the hotel were very helpful"}, "review": {"tkn_id": [[28, 30], [33, 33]], "idx": [[117, 129], [139, 148]], "text": "The staff is ... attentive"}}]

Champions World Resort was exactly what we were looking for. A brief relaxing weekend near Orlando Fl. The rooms were nice and clean, and the hotel staff was very responsive and attentive to our needs. I highly recommend this resort.

[[138, 200], [202, 232]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 25]], "text": "Would recommend the hotel"}, "review": {"tkn_id": [[39, 43]], "idx": [[202, 232]], "text": "I highly recommend this resort"}}, {"summary": {"tkn_id": [[5, 12]], "idx": [[27, 67]], "text": "The staff of the hotel were very helpful"}, "review": {"tkn_id": [[27, 37]], "idx": [[138, 200]], "text": "the hotel staff was very responsive and attentive to our needs"}}]

We stay here every year. I like the hotel, its clean, the employees are very nice and the prices are great. I will continue to stay here!

[[54, 81], [108, 137]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 25]], "text": "Would recommend the hotel"}, "review": {"tkn_id": [[25, 31]], "idx": [[108, 137]], "text": "I will continue to stay here!"}}, {"summary": {"tkn_id": [[5, 12]], "idx": [[27, 67]], "text": "The staff of the hotel were very helpful"}, "review": {"tkn_id": [[14, 18]], "idx": [[54, 81]], "text": "the employees are very nice"}}]

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The service provided by the friendly staff here was really excellent. Overall a very recommended hotel.

We were originally due to stay for 10 nights and we booked for three people - my teenager daughter and her friend and myself. On arrival in the room the beds were very small double beds and only two of them - I spoke to the manager who said that all the rooms were exactly the same (untrue) and that for an extra $10 we could have a rollaway bed. The rooms are far too small for more than two people. The site is not well maintained and the pool not clean. We were then stranded due to the volcano and having enquired about staying for an additional five nights was told that we could have a special price of $39 per night - only to find out on the website for the hotel that the cost for that period of time would be $32 per night. Scammed! I would not recommend this hotel to anyone - there are far better places to stay which are closer to the amenities.

[[742, 856]]

[{"summary": {"tkn_id": [[12, 16]], "idx": [[70, 102]], "text": "Overall a very recommended hotel"}, "review": {"tkn_id": [[159, 180]], "idx": [[742, 856]], "text": "I would not recommend this hotel to anyone - there are far better places to stay which are closer to the amenities"}}]

This is the second time we have stayed at this hotel and both times have been totally trouble free. We stayed for 10 nights and had no problems. The room was clean and was cleaned every day, towels and bed sheets changed we came back every day to a spotless room. We only seen reception staff to check in and out but they seemed friendly enough and there were no additional charges over what we paid when we booked. The location is exellent, took about 10 mins to get to disney and about 20 mins to Universal and Seaworld. Aircon and tv worked well and there was always a parking space outside our room despite the hotel being quite busy over spring break. I will definatly stay here again if back in Orlando :)

[[149, 157], [172, 189], [224, 233], [244, 262], [287, 292], [322, 337]]

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The "Hotel" is actually like something straight out of My Name is Earl. Filthy carpets, bugs in the refridgerator and all over the room. Horrendously misrepresented by the pictures on the website, the bbq area and lagoon are disgraceful. I paid for 2 star Quality, but would never stay here, recommend it, etc. In fairness the staff are very friendly and all issues raised were dealt with, they seem to know with the quality of their resort, they HAVE to provide good service. Bar is very reasonable, with Long Island Iced tea recommended. My honest advice, not even worth the small amount paid, I will never stay here again, you have been warned!

[[269, 280], [292, 305], [311, 407], [442, 475], [540, 594], [626, 646]]

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Is a nice hotel with many amenities, room service was excellent. The shuttle was not so confy, because run for 3 hotels, but Champions is the first so you can have a seat haha. If you have a car, fine, because if you don't have a car you don't have many alternatives to eat. I like this hotel and really recomend it. This hotel is near to a Chinese buffett, Dominos Pizza, Pizza Hut, Walgreens, McDonalds.

[[37, 63], [275, 315]]

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This is one of my favorite hotels in Kissimmee. It is a Instead super comfortable, accessible parks and disney all the best places you can eat in your vacation. The attention is very satisfactory. I have two Sometimes visiting this hotel and will not be the last. since its price and the comfort of your rooms make your stay a very welcoming.

[[161, 195], [218, 341]]

[{"summary": {"tkn_id": [[6, 10]], "idx": [[37, 68]], "text": "staff here was really excellent"}, "review": {"tkn_id": [[32, 36]], "idx": [[161, 195]], "text": "The attention is very satisfactory"}}, {"summary": {"tkn_id": [[15, 16]], "idx": [[85, 102]], "text": "recommended hotel"}, "review": {"tkn_id": [[42, 66]], "idx": [[218, 341]], "text": "visiting this hotel and will not be the last. since its price and the comfort of your rooms make your stay a very welcoming"}}]

I had a lovey stay. The resort is a value, and taking the back road on Sherberth, I traveled to Disney in 6 minutes. The staff is warm and attentive. I felt like I was at home with family.

[[117, 148]]

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Champions World Resort was exactly what we were looking for. A brief relaxing weekend near Orlando Fl. The rooms were nice and clean, and the hotel staff was very responsive and attentive to our needs. I highly recommend this resort.

[[148, 187], [202, 203], [211, 232]]

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We stay here every year. I like the hotel, its clean, the employees are very nice and the prices are great. I will continue to stay here!

[[54, 81], [108, 136]]

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The service of the hotel was excellent. The staff is great. This hotel is highly recommended.

We were originally due to stay for 10 nights and we booked for three people - my teenager daughter and her friend and myself. On arrival in the room the beds were very small double beds and only two of them - I spoke to the manager who said that all the rooms were exactly the same (untrue) and that for an extra $10 we could have a rollaway bed. The rooms are far too small for more than two people. The site is not well maintained and the pool not clean. We were then stranded due to the volcano and having enquired about staying for an additional five nights was told that we could have a special price of $39 per night - only to find out on the website for the hotel that the cost for that period of time would be $32 per night. Scammed! I would not recommend this hotel to anyone - there are far better places to stay which are closer to the amenities.

[[347, 456], [742, 784]]

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This is the second time we have stayed at this hotel and both times have been totally trouble free. We stayed for 10 nights and had no problems. The room was clean and was cleaned every day, towels and bed sheets changed we came back every day to a spotless room. We only seen reception staff to check in and out but they seemed friendly enough and there were no additional charges over what we paid when we booked. The location is exellent, took about 10 mins to get to disney and about 20 mins to Universal and Seaworld. Aircon and tv worked well and there was always a parking space outside our room despite the hotel being quite busy over spring break. I will definatly stay here again if back in Orlando :)

[[24, 98], [264, 344]]

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The "Hotel" is actually like something straight out of My Name is Earl. Filthy carpets, bugs in the refridgerator and all over the room. Horrendously misrepresented by the pictures on the website, the bbq area and lagoon are disgraceful. I paid for 2 star Quality, but would never stay here, recommend it, etc. In fairness the staff are very friendly and all issues raised were dealt with, they seem to know with the quality of their resort, they HAVE to provide good service. Bar is very reasonable, with Long Island Iced tea recommended. My honest advice, not even worth the small amount paid, I will never stay here again, you have been warned!

[[269, 280], [292, 304], [323, 407], [442, 475], [540, 594]]

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Is a nice hotel with many amenities, room service was excellent. The shuttle was not so confy, because run for 3 hotels, but Champions is the first so you can have a seat haha. If you have a car, fine, because if you don't have a car you don't have many alternatives to eat. I like this hotel and really recomend it. This hotel is near to a Chinese buffett, Dominos Pizza, Pizza Hut, Walgreens, McDonalds.

[[37, 63], [275, 315]]

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This is one of my favorite hotels in Kissimmee. It is a Instead super comfortable, accessible parks and disney all the best places you can eat in your vacation. The attention is very satisfactory. I have two Sometimes visiting this hotel and will not be the last. since its price and the comfort of your rooms make your stay a very welcoming.

[[165, 195]]

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I had a lovey stay. The resort is a value, and taking the back road on Sherberth, I traveled to Disney in 6 minutes. The staff is warm and attentive. I felt like I was at home with family.

[[0, 18], [117, 187]]

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Champions World Resort was exactly what we were looking for. A brief relaxing weekend near Orlando Fl. The rooms were nice and clean, and the hotel staff was very responsive and attentive to our needs. I highly recommend this resort.

[[142, 173], [178, 201], [204, 232]]

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We stay here every year. I like the hotel, its clean, the employees are very nice and the prices are great. I will continue to stay here!

[[58, 81], [108, 136]]

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The staff at the hotel were very helpful.

We made a trip through Europe by car and stayed for two nights in this charming hotel. The hotel is as close as can be to the (as far as I know) only public parking on the island, so we did not have to drag luggage through the entire city center, a serious advantage considering that, at night, you can spot desperate travellers pulling their bags over the bridges, swearing and sweating. The hotel is a charme, located in an old monastery with a beautiful garden, a large bar in the old refectory (with an intact pulpit). Kids slept (4 & 7) with us in a large room with high ceilings, clean with good beds. The guys at the reception are friendly and funny. The breakfast was rich. The station of the grand canal "vaporetto" is very close by, as is in fact the entire city center. Overall, a greate place to stay, visiting Venice with our without small children (and certainly if you came by car).

[]

[]

I stayed at this hotel for 7 nights. If you like luxury, I wouldn't stay here but it was a great value for the price. The location is great and the staff are very helpful. It is only a block from train station and one of the main lines of the vaporetti so you can always catch a boat back home. It does get flooded but the hotel has boots for you to borrow. The breakfast was okay, it is a standard European continental breakfast. The lobby also has free wireless and you can borrow one of their laptops.

[[144, 170]]

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Great hotel, conveniently located near the train station, no need to struggle with luggage on the boats. Easy to get to anywhere else. Staff were great and very helpful in all respects. Room was great, plenty of space (although we did get an upgrade for our anniversary present) Breakfast in the garden a must. Note this is the only hotel I have ever stayed in (and that is a lot) where the mini bar prices seem to be more favourable than outside. (Odd but true) Would definitely stay here again.

[[135, 145], [156, 184]]

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Great location close to the station but still in a quiet backwater. Perfect for exploring Venice. Friendly and helpful staff - the free map was very welcome! Small but perfectly adequate room - no view but then I wasn't paying for one! Charming garden for breakfast. Air conditioning very welcome during sizzling August.

[[111, 124]]

[{"summary": {"tkn_id": [[0, 5], [7, 7]], "idx": [[0, 27], [33, 40]], "text": "The staff at the hotel were ... helpful"}, "review": {"tkn_id": [[20, 21]], "idx": [[111, 124]], "text": "helpful staff"}}]

We stayed for four nights at the Hotel Abbazia and couldn't have been more impressed. The rooms were huge and very clean, breakfast was wonderful and the staff could not have been more helpful or pleasant. It was very convenient to the ACTV and the train station.

[[150, 204]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 40]], "text": "The staff at the hotel were very helpful"}, "review": {"tkn_id": [[29, 38]], "idx": [[150, 204]], "text": "the staff could not have been more helpful or pleasant"}}]

The hotel provides an excellent service for the site seeing traveller. It is in a great location right next to the station. The staff were very friendly and helpful. The rooms are basic but spacious and clean. We would certainly recomend this hotel!

[[124, 138], [157, 164]]

[{"summary": {"tkn_id": [[1, 1], [5, 5], [7, 7]], "idx": [[4, 9], [23, 27], [33, 40]], "text": "staff ... were ... helpful"}, "review": {"tkn_id": [[24, 26], [30, 30]], "idx": [[124, 138], [157, 164]], "text": "The staff were ... helpful"}}]

We loved staying at Hotel Abbazia as it is good value for money, staff are very friendly & helpful, lovely breakfast and good location near the Grand Canal and St Lucia station. Good, reasonably priced food venues handy too.

[[65, 98]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 41]], "text": "The staff at the hotel were very helpful."}, "review": {"tkn_id": [[14, 19]], "idx": [[65, 98]], "text": "staff are very friendly & helpful"}}]

Just returned from a second stay in the Abbazia. Hotel staff very friendly. Could not fault anything. Great location and yet so quiet (well apart from the church bell!). Just lovely!

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 41], "reviews_alignments_idx": {"review_1": [[144, 170]], "review_2": [[135, 145], [156, 184]], "review_3": [[111, 124]], "review_4": [[150, 204]], "review_5": [[124, 138], [157, 164]], "review_6": [[65, 98]]}}]

Not only is this hotel greatly located but there are some great employees working here because they're so helpful.

We made a trip through Europe by car and stayed for two nights in this charming hotel. The hotel is as close as can be to the (as far as I know) only public parking on the island, so we did not have to drag luggage through the entire city center, a serious advantage considering that, at night, you can spot desperate travellers pulling their bags over the bridges, swearing and sweating. The hotel is a charme, located in an old monastery with a beautiful garden, a large bar in the old refectory (with an intact pulpit). Kids slept (4 & 7) with us in a large room with high ceilings, clean with good beds. The guys at the reception are friendly and funny. The breakfast was rich. The station of the grand canal "vaporetto" is very close by, as is in fact the entire city center. Overall, a greate place to stay, visiting Venice with our without small children (and certainly if you came by car).

[[87, 125], [145, 178], [389, 401], [412, 463]]

[{"summary": {"tkn_id": [[3, 6]], "idx": [[12, 38]], "text": "this hotel greatly located"}, "review": {"tkn_id": [[18, 27], [35, 40], [81, 83], [87, 95]], "idx": [[87, 125], [145, 178], [389, 401], [412, 463]], "text": "The hotel is as close as can be to the ... only public parking on the island ... The hotel is ... located in an old monastery with a beautiful garden"}}]

I stayed at this hotel for 7 nights. If you like luxury, I wouldn't stay here but it was a great value for the price. The location is great and the staff are very helpful. It is only a block from train station and one of the main lines of the vaporetti so you can always catch a boat back home. It does get flooded but the hotel has boots for you to borrow. The breakfast was okay, it is a standard European continental breakfast. The lobby also has free wireless and you can borrow one of their laptops.

[[118, 170]]

[{"summary": {"tkn_id": [[0, 19]], "idx": [[0, 113]], "text": "Not only is this hotel greatly located but there are some great employees working here because they're so helpful"}, "review": {"tkn_id": [[29, 38]], "idx": [[118, 170]], "text": "The location is great and the staff are very helpful"}}]

Great hotel, conveniently located near the train station, no need to struggle with luggage on the boats. Easy to get to anywhere else. Staff were great and very helpful in all respects. Room was great, plenty of space (although we did get an upgrade for our anniversary present) Breakfast in the garden a must. Note this is the only hotel I have ever stayed in (and that is a lot) where the mini bar prices seem to be more favourable than outside. (Odd but true) Would definitely stay here again.

[[13, 33], [135, 168]]

[{"summary": {"tkn_id": [[4, 6], [10, 19]], "idx": [[17, 38], [53, 113]], "text": "hotel greatly located ... some great employees working here because they're so helpful"}, "review": {"tkn_id": [[3, 4], [27, 32]], "idx": [[13, 33], [135, 168]], "text": "conveniently located ... Staff were great and very helpful"}}]

Great location close to the station but still in a quiet backwater. Perfect for exploring Venice. Friendly and helpful staff - the free map was very welcome! Small but perfectly adequate room - no view but then I wasn't paying for one! Charming garden for breakfast. Air conditioning very welcome during sizzling August.

[[0, 14], [111, 124]]

[{"summary": {"tkn_id": [[12, 12], [19, 19]], "idx": [[64, 73], [106, 113]], "text": "employees ... helpful"}, "review": {"tkn_id": [[20, 21]], "idx": [[111, 124]], "text": "helpful staff"}}, {"summary": {"tkn_id": [[4, 6]], "idx": [[17, 38]], "text": "hotel greatly located"}, "review": {"tkn_id": [[0, 1]], "idx": [[0, 14]], "text": "Great location"}}]

We stayed for four nights at the Hotel Abbazia and couldn't have been more impressed. The rooms were huge and very clean, breakfast was wonderful and the staff could not have been more helpful or pleasant. It was very convenient to the ACTV and the train station.

[[154, 192], [213, 262]]

[{"summary": {"tkn_id": [[16, 19]], "idx": [[95, 113]], "text": "they're so helpful"}, "review": {"tkn_id": [[30, 36]], "idx": [[154, 192]], "text": "staff could not have been more helpful"}}, {"summary": {"tkn_id": [[4, 6]], "idx": [[17, 38]], "text": "hotel greatly located"}, "review": {"tkn_id": [[42, 50]], "idx": [[213, 262]], "text": "very convenient to the ACTV and the train station"}}]

The hotel provides an excellent service for the site seeing traveller. It is in a great location right next to the station. The staff were very friendly and helpful. The rooms are basic but spacious and clean. We would certainly recomend this hotel!

[[71, 96], [124, 138], [157, 164]]

[{"summary": {"tkn_id": [[3, 6]], "idx": [[12, 38]], "text": "this hotel greatly located"}, "review": {"tkn_id": [[12, 17]], "idx": [[71, 96]], "text": "It is in a great location"}}, {"summary": {"tkn_id": [[10, 12], [16, 19]], "idx": [[53, 73], [95, 113]], "text": "some great employees ... they're so helpful"}, "review": {"tkn_id": [[24, 26], [30, 30]], "idx": [[124, 138], [157, 164]], "text": "The staff were ... helpful"}}]

We loved staying at Hotel Abbazia as it is good value for money, staff are very friendly & helpful, lovely breakfast and good location near the Grand Canal and St Lucia station. Good, reasonably priced food venues handy too.

[[65, 74], [91, 98], [121, 134]]

[{"summary": {"tkn_id": [[16, 19]], "idx": [[95, 113]], "text": "they're so helpful"}, "review": {"tkn_id": [[14, 15], [19, 19]], "idx": [[65, 74], [91, 98]], "text": "staff are ... helpful"}}, {"summary": {"tkn_id": [[4, 6]], "idx": [[17, 38]], "text": "hotel greatly located"}, "review": {"tkn_id": [[24, 25]], "idx": [[121, 134]], "text": "good location"}}]

Just returned from a second stay in the Abbazia. Hotel staff very friendly. Could not fault anything. Great location and yet so quiet (well apart from the church bell!). Just lovely!

[[49, 74], [102, 116], [135, 166]]

[{"summary": {"tkn_id": [[3, 6]], "idx": [[12, 38]], "text": "this hotel greatly located"}, "review": {"tkn_id": [[20, 21], [27, 32]], "idx": [[102, 116], [135, 166]], "text": "Great location ... well apart from the church bell"}}, {"summary": {"tkn_id": [[8, 12]], "idx": [[43, 73]], "text": "there are some great employees"}, "review": {"tkn_id": [[10, 13]], "idx": [[49, 74]], "text": "Hotel staff very friendly"}}]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 114], "reviews_alignments_idx": {"review_0": [[87, 125], [145, 178], [389, 401], [412, 463]], "review_1": [[118, 170]], "review_2": [[13, 33], [135, 168]], "review_3": [[0, 14], [111, 124]], "review_4": [[154, 192], [213, 262]], "review_5": [[71, 96], [124, 138], [157, 164]], "review_6": [[65, 74], [91, 98], [121, 134]], "review_7": [[49, 74], [102, 116], [135, 166]]}}]

This hotel is in a great location and the staff is very helpful.

We made a trip through Europe by car and stayed for two nights in this charming hotel. The hotel is as close as can be to the (as far as I know) only public parking on the island, so we did not have to drag luggage through the entire city center, a serious advantage considering that, at night, you can spot desperate travellers pulling their bags over the bridges, swearing and sweating. The hotel is a charme, located in an old monastery with a beautiful garden, a large bar in the old refectory (with an intact pulpit). Kids slept (4 & 7) with us in a large room with high ceilings, clean with good beds. The guys at the reception are friendly and funny. The breakfast was rich. The station of the grand canal "vaporetto" is very close by, as is in fact the entire city center. Overall, a greate place to stay, visiting Venice with our without small children (and certainly if you came by car).

[[87, 125], [145, 266]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 33]], "text": "This hotel is in a great location"}, "review": {"tkn_id": [[18, 27], [35, 58]], "idx": [[87, 125], [145, 266]], "text": "The hotel is as close as can be to the ... only public parking on the island, so we did not have to drag luggage through the entire city center, a serious advantage"}}]

I stayed at this hotel for 7 nights. If you like luxury, I wouldn't stay here but it was a great value for the price. The location is great and the staff are very helpful. It is only a block from train station and one of the main lines of the vaporetti so you can always catch a boat back home. It does get flooded but the hotel has boots for you to borrow. The breakfast was okay, it is a standard European continental breakfast. The lobby also has free wireless and you can borrow one of their laptops.

[[118, 170]]

[{"summary": {"tkn_id": [[0, 12]], "idx": [[0, 63]], "text": "This hotel is in a great location and the staff is very helpful"}, "review": {"tkn_id": [[29, 38]], "idx": [[118, 170]], "text": "The location is great and the staff are very helpful"}}]

Great hotel, conveniently located near the train station, no need to struggle with luggage on the boats. Easy to get to anywhere else. Staff were great and very helpful in all respects. Room was great, plenty of space (although we did get an upgrade for our anniversary present) Breakfast in the garden a must. Note this is the only hotel I have ever stayed in (and that is a lot) where the mini bar prices seem to be more favourable than outside. (Odd but true) Would definitely stay here again.

[[13, 33], [135, 145], [161, 168]]

[{"summary": {"tkn_id": [[9, 10], [12, 12]], "idx": [[42, 50], [56, 63]], "text": "staff is ... helpful"}, "review": {"tkn_id": [[27, 28], [32, 32]], "idx": [[135, 145], [161, 168]], "text": "Staff were ... helpful"}}, {"summary": {"tkn_id": [[3, 6]], "idx": [[14, 33]], "text": "in a great location"}, "review": {"tkn_id": [[3, 4]], "idx": [[13, 33]], "text": "conveniently located"}}]

Great location close to the station but still in a quiet backwater. Perfect for exploring Venice. Friendly and helpful staff - the free map was very welcome! Small but perfectly adequate room - no view but then I wasn't paying for one! Charming garden for breakfast. Air conditioning very welcome during sizzling August.

[[0, 35], [111, 124]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 33]], "text": "This hotel is in a great location"}, "review": {"tkn_id": [[0, 5]], "idx": [[0, 35]], "text": "Great location close to the station"}}, {"summary": {"tkn_id": [[8, 10], [12, 12]], "idx": [[38, 50], [56, 63]], "text": "the staff is ... helpful"}, "review": {"tkn_id": [[20, 21]], "idx": [[111, 124]], "text": "helpful staff"}}]

We stayed for four nights at the Hotel Abbazia and couldn't have been more impressed. The rooms were huge and very clean, breakfast was wonderful and the staff could not have been more helpful or pleasant. It was very convenient to the ACTV and the train station.

[[154, 192], [218, 262]]

[{"summary": {"tkn_id": [[9, 10], [12, 12]], "idx": [[42, 50], [56, 63]], "text": "staff is ... helpful"}, "review": {"tkn_id": [[30, 36]], "idx": [[154, 192]], "text": "staff could not have been more helpful"}}, {"summary": {"tkn_id": [[3, 6]], "idx": [[14, 33]], "text": "in a great location"}, "review": {"tkn_id": [[43, 50]], "idx": [[218, 262]], "text": "convenient to the ACTV and the train station"}}]

The hotel provides an excellent service for the site seeing traveller. It is in a great location right next to the station. The staff were very friendly and helpful. The rooms are basic but spacious and clean. We would certainly recomend this hotel!

[[71, 96], [124, 164]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 33]], "text": "This hotel is in a great location"}, "review": {"tkn_id": [[12, 17]], "idx": [[71, 96]], "text": "It is in a great location"}}, {"summary": {"tkn_id": [[8, 12]], "idx": [[38, 63]], "text": "the staff is very helpful"}, "review": {"tkn_id": [[24, 30]], "idx": [[124, 164]], "text": "The staff were very friendly and helpful"}}]

We loved staying at Hotel Abbazia as it is good value for money, staff are very friendly & helpful, lovely breakfast and good location near the Grand Canal and St Lucia station. Good, reasonably priced food venues handy too.

[[65, 79], [91, 98], [121, 176]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 33]], "text": "This hotel is in a great location"}, "review": {"tkn_id": [[24, 33]], "idx": [[121, 176]], "text": "good location near the Grand Canal and St Lucia station"}}, {"summary": {"tkn_id": [[8, 12]], "idx": [[38, 63]], "text": "the staff is very helpful"}, "review": {"tkn_id": [[14, 16], [19, 19]], "idx": [[65, 79], [91, 98]], "text": "staff are very ... helpful"}}]

Just returned from a second stay in the Abbazia. Hotel staff very friendly. Could not fault anything. Great location and yet so quiet (well apart from the church bell!). Just lovely!

[[102, 116], [135, 166]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 33]], "text": "This hotel is in a great location"}, "review": {"tkn_id": [[20, 21], [27, 32]], "idx": [[102, 116], [135, 166]], "text": "Great location ... well apart from the church bell"}}]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 64], "reviews_alignments_idx": {"review_0": [[87, 125], [145, 266]], "review_1": [[118, 170]], "review_2": [[13, 33], [135, 145], [161, 168]], "review_3": [[0, 35], [111, 124]], "review_4": [[154, 192], [218, 262]], "review_5": [[71, 96], [124, 164]], "review_6": [[65, 79], [91, 98], [121, 176]], "review_7": [[102, 116], [135, 166]]}}]

The staff at the hotel were very helpful.

Okay after all the rave reviews of other guests I was expecting amazing. Guaranteed we had the crapiest weather over the NYE period, but we had paid for a package deal and half of what we paid for we never saw, they took some money off the final bill but even still what was outlined in our package was not included. The staff were aloof; one gentleman behind the counter was very approachable however the rest were rather aloof. The room was probably the smallest we had stayed in ad had a slanting roof which proved extremely difficult to move around as you were continually hunched over. The staff were not overly interested in what you did and in informing you of anything to do or see, which was quite disappointing after the fantastic experiences we had had in Rome and Florence. Maybe this is the service you receive when you go to Flashy hotels and if this is the case then I am happily never going to a fancy hotel again - midrange hotels for me (better value for money)

[[591, 689]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 40]], "text": "The staff at the hotel were very helpful"}, "review": {"tkn_id": [[114, 133]], "idx": [[591, 689]], "text": "The staff were not overly interested in what you did and in informing you of anything to do or see"}}]

My wife and I returned to this superbly placed hotel for a wonderful four day break. (100 metres from St Marco). Right from the start, whilst making my reservation by phone, Jacopo made me feel welcome, and this wonderful service contiued throughout our stay. The resturant for breakfast is right on the lagoon and to sit outside in the sunshine and start your day with a plentiful multi choice breakfast is a pure joy. This lovely Hotel helped make our trip to this very special city all the more enjoyable. Our room was not large but perfectly equipped. A Lagoon view would have made it even better (maybe next time) I am sure there will be a next time, and definately at Savoia and Jolanda.

[]

[]

We stayed here for three nights in January 2004 as part of our honeymoon and we loved it. We did request a balcony room as recommended on trip advisor. It was beautiful a perfect view of the grand canal. It s location was perfect three doors away from the bridge of Sighs and 200 m from St. Marks Square. The room was plush , exposed beams, tastefully decorated but a bit disappointed that there was no bath in the bathroom. and room (or suite as it was called) was small by suite standards.1 room.(Bed with a couch and table) I would highly recommend it if you wanted to splash out for a special occassion it is a bit pricey.

[]

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In the middle of everthing. St. Marks, Museums, anf fine restarants. I really believe I could spend the rest of my life in this most beautiful city. The hotel and staff are magnificent. We have stayed there on two separate trips now and look forward to the third soon. My wife just loves to get lost waling the canals and alleways. Wonderful breakfast at the hotel as well. Steps away fro the San Zaccaria vaparetto stop.

[]

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The hotel is very conveniently located from the San Marco stop and faces the Grand Canal. The staff were not necessarily friendly, but they were not rude either. They were helpful in giving us information and directions as well as storing our luggage after checkout so we could explore a bit before our scheduled time of departure. We were pleasantly surprised when we returned after dinner to find turn down service and chocolates on our pillows :-)

[[90, 179]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 40]], "text": "The staff at the hotel were very helpful"}, "review": {"tkn_id": [[17, 33]], "idx": [[90, 179]], "text": "The staff were not necessarily friendly, but they were not rude either. They were helpful"}}]

what a beautiful place looking out onto the St giorgio magiore church island. The rooms with views are quite expensive.but venice is a precious place with very little space. the restaurant is good (especially the free breakfast).but explore the many small trattorias, restaurants, and pannini bars.for much better though. the best value compared to cipriani, hilton danelli etc.would highly recommend

[]

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Definately the best bed i've slept during our vacation, rooms immaculates, wide choice at the restaurant for breakfast(homemade cakes!). More then central position facing the san marco basin.5 stars!

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The location was great and the employees were very helpful.My ronn did not have a great view but it was very beautifuly decorated.I was on the second floor facing an alley.

[[31, 58]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 40]], "text": "The staff at the hotel were very helpful"}, "review": {"tkn_id": [[6, 9]], "idx": [[31, 58]], "text": "employees were very helpful"}}]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 41], "reviews_alignments_idx": {"review_0": [[591, 689]], "review_4": [[90, 179]], "review_7": [[31, 58]]}}]

Not only is this hotel greatly located but there are some great employees working here because they're so helpful.

Okay after all the rave reviews of other guests I was expecting amazing. Guaranteed we had the crapiest weather over the NYE period, but we had paid for a package deal and half of what we paid for we never saw, they took some money off the final bill but even still what was outlined in our package was not included. The staff were aloof; one gentleman behind the counter was very approachable however the rest were rather aloof. The room was probably the smallest we had stayed in ad had a slanting roof which proved extremely difficult to move around as you were continually hunched over. The staff were not overly interested in what you did and in informing you of anything to do or see, which was quite disappointing after the fantastic experiences we had had in Rome and Florence. Maybe this is the service you receive when you go to Flashy hotels and if this is the case then I am happily never going to a fancy hotel again - midrange hotels for me (better value for money)

[[591, 689]]

[{"summary": {"tkn_id": [[8, 19]], "idx": [[43, 113]], "text": "there are some great employees working here because they're so helpful"}, "review": {"tkn_id": [[114, 133]], "idx": [[591, 689]], "text": "The staff were not overly interested in what you did and in informing you of anything to do or see"}}]

My wife and I returned to this superbly placed hotel for a wonderful four day break. (100 metres from St Marco). Right from the start, whilst making my reservation by phone, Jacopo made me feel welcome, and this wonderful service contiued throughout our stay. The resturant for breakfast is right on the lagoon and to sit outside in the sunshine and start your day with a plentiful multi choice breakfast is a pure joy. This lovely Hotel helped make our trip to this very special city all the more enjoyable. Our room was not large but perfectly equipped. A Lagoon view would have made it even better (maybe next time) I am sure there will be a next time, and definately at Savoia and Jolanda.

[]