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The hotel was very comfortable to stay at.

After reading earlier reviews I was concerned that the facilities and expereince would not be as nice as I had hoped. From the description of the room we rented I thought it would be tight quarters. I was pleasantly surprised to find the atmosphere and facilities to be excellent. We stayed in a small suite, bedroom and a pull out couch. We had plenty of room and were very comfortable. The pull out couch was of excellent quality and slept better than some beds I have expereinced during travels. We stayed during the John Hagee ministeries event. The Chateau staff did an excellent job handling the large crowd staying at the hotel and those that came in for the sessions. The Chateau made a nice Spring Break destination for these Michigan travelers.

[[356, 360], [365, 386]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 41]], "text": "The hotel was very comfortable to stay at"}, "review": {"tkn_id": [[70, 70], [72, 74]], "idx": [[356, 360], [365, 386]], "text": "room ... were very comfortable"}}]

Stayed last weekend and was disappointed over some details. Room 413 was very noisy.too close to heating/AC units. Also room was right above delivery area which contributed to the noise. Overall not a very welcoming feeling at the Chateau. Coffee pot would not work and when I called to request another the woman at the front desk was rude and didn't seem to believe me. The doormen were unpleasant and wouldn't even smile, especially the one in the afternoon. I come to Branson often to visit family and for vacations and I'm sorry to say this will not be my choice of hotel in the future.

[[187, 223]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 42]], "text": "The hotel was very comfortable to stay at."}, "review": {"tkn_id": [[35, 40]], "idx": [[187, 223]], "text": "Overall not a very welcoming feeling"}}]

My husband and I stayed here before he deployed with the Army. It was so peaceful. The area is beautiful. The staff went out of their way to make our stay something to remember. Some of the small details of this resort really make a difference. The ice cream shop packed up banana spits for us to take to our room. The cafe restaurant had the best food. We can't wait to go back. Waking up to the chirping birds and the trickle of the water in the indoor atrium made for a nice touch.

[[73, 81], [87, 104]]

[{"summary": {"tkn_id": [[1, 2], [4, 4]], "idx": [[4, 13], [19, 30]], "text": "hotel was ... comfortable"}, "review": {"tkn_id": [[16, 16], [19, 21]], "idx": [[73, 81], [87, 104]], "text": "peaceful ... area is beautiful"}}]

First time to Branson, stayed at Chateau on the Lake. It's about 10 minutes past the main strip of Branson activities but it's worth the drive for the gorgeous views and lovely relaxing hotel. For the price and service level of the hotel, I did expect to have a mini fridge (empty or stocked) but our room type (king lakeview) did not have one. We took advantage of the great weather and hotel bar and had a glass of wine out on the deck. So lovely!

[[170, 191]]

[{"summary": {"tkn_id": [[1, 4]], "idx": [[4, 30]], "text": "hotel was very comfortable"}, "review": {"tkn_id": [[35, 37]], "idx": [[170, 191]], "text": "lovely relaxing hotel"}}]

This was everything that i could of asked for. Nice people, nice scenery. it was to die for. I most definitely will be back here again! the food was expensive. but i expected that. pull is 24hours. they also had a movie theater. mainly showed kids movies but they still had one.

[[0, 45]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 41]], "text": "The hotel was very comfortable to stay at"}, "review": {"tkn_id": [[0, 8]], "idx": [[0, 45]], "text": "This was everything that i could of asked for"}}]

When we pick up our daughter from a nearby camp we always stay at the Chateau and get a special room service dinner. The beds are so comfortable and we enjoy the room service very much.

[[121, 144], [152, 174]]

[{"summary": {"tkn_id": [[1, 2], [4, 7]], "idx": [[4, 13], [19, 41]], "text": "hotel was ... comfortable to stay at"}, "review": {"tkn_id": [[25, 28], [31, 34]], "idx": [[121, 144], [152, 174]], "text": "beds are so comfortable ... enjoy the room service"}}]

We went for our one year anniversary and had a fabulous time! The resort was stunning and the spa was lovely as well!

[]

[]

Everything about the resort was perfect! What a beautiful lake!

[]

[]

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The rooms provide lots of comfort at this hotel.

After reading earlier reviews I was concerned that the facilities and expereince would not be as nice as I had hoped. From the description of the room we rented I thought it would be tight quarters. I was pleasantly surprised to find the atmosphere and facilities to be excellent. We stayed in a small suite, bedroom and a pull out couch. We had plenty of room and were very comfortable. The pull out couch was of excellent quality and slept better than some beds I have expereinced during travels. We stayed during the John Hagee ministeries event. The Chateau staff did an excellent job handling the large crowd staying at the hotel and those that came in for the sessions. The Chateau made a nice Spring Break destination for these Michigan travelers.

[[365, 386]]

[{"summary": {"tkn_id": [[3, 8]], "idx": [[18, 47]], "text": "lots of comfort at this hotel"}, "review": {"tkn_id": [[72, 74]], "idx": [[365, 386]], "text": "were very comfortable"}}]

Stayed last weekend and was disappointed over some details. Room 413 was very noisy.too close to heating/AC units. Also room was right above delivery area which contributed to the noise. Overall not a very welcoming feeling at the Chateau. Coffee pot would not work and when I called to request another the woman at the front desk was rude and didn't seem to believe me. The doormen were unpleasant and wouldn't even smile, especially the one in the afternoon. I come to Branson often to visit family and for vacations and I'm sorry to say this will not be my choice of hotel in the future.

[[60, 64], [69, 87], [240, 265]]

[{"summary": {"tkn_id": [[1, 2], [5, 5]], "idx": [[4, 17], [26, 33]], "text": "rooms provide ... comfort"}, "review": {"tkn_id": [[10, 10], [12, 14], [45, 49]], "idx": [[60, 64], [69, 87], [240, 265]], "text": "Room ... was very noisy.too ... Coffee pot would not work"}}]

My husband and I stayed here before he deployed with the Army. It was so peaceful. The area is beautiful. The staff went out of their way to make our stay something to remember. Some of the small details of this resort really make a difference. The ice cream shop packed up banana spits for us to take to our room. The cafe restaurant had the best food. We can't wait to go back. Waking up to the chirping birds and the trickle of the water in the indoor atrium made for a nice touch.

[]

[]

First time to Branson, stayed at Chateau on the Lake. It's about 10 minutes past the main strip of Branson activities but it's worth the drive for the gorgeous views and lovely relaxing hotel. For the price and service level of the hotel, I did expect to have a mini fridge (empty or stocked) but our room type (king lakeview) did not have one. We took advantage of the great weather and hotel bar and had a glass of wine out on the deck. So lovely!

[]

[]

This was everything that i could of asked for. Nice people, nice scenery. it was to die for. I most definitely will be back here again! the food was expensive. but i expected that. pull is 24hours. they also had a movie theater. mainly showed kids movies but they still had one.

[]

[]

When we pick up our daughter from a nearby camp we always stay at the Chateau and get a special room service dinner. The beds are so comfortable and we enjoy the room service very much.

[[117, 144]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 33]], "text": "The rooms provide lots of comfort"}, "review": {"tkn_id": [[24, 28]], "idx": [[117, 144]], "text": "The beds are so comfortable"}}]

We went for our one year anniversary and had a fabulous time! The resort was stunning and the spa was lovely as well!

[]

[]

Everything about the resort was perfect! What a beautiful lake!

[]

[]

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The rooms at this hotel are very comfortable.

After reading earlier reviews I was concerned that the facilities and expereince would not be as nice as I had hoped. From the description of the room we rented I thought it would be tight quarters. I was pleasantly surprised to find the atmosphere and facilities to be excellent. We stayed in a small suite, bedroom and a pull out couch. We had plenty of room and were very comfortable. The pull out couch was of excellent quality and slept better than some beds I have expereinced during travels. We stayed during the John Hagee ministeries event. The Chateau staff did an excellent job handling the large crowd staying at the hotel and those that came in for the sessions. The Chateau made a nice Spring Break destination for these Michigan travelers.

[[356, 360], [365, 386]]

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Stayed last weekend and was disappointed over some details. Room 413 was very noisy.too close to heating/AC units. Also room was right above delivery area which contributed to the noise. Overall not a very welcoming feeling at the Chateau. Coffee pot would not work and when I called to request another the woman at the front desk was rude and didn't seem to believe me. The doormen were unpleasant and wouldn't even smile, especially the one in the afternoon. I come to Branson often to visit family and for vacations and I'm sorry to say this will not be my choice of hotel in the future.

[]

[]

My husband and I stayed here before he deployed with the Army. It was so peaceful. The area is beautiful. The staff went out of their way to make our stay something to remember. Some of the small details of this resort really make a difference. The ice cream shop packed up banana spits for us to take to our room. The cafe restaurant had the best food. We can't wait to go back. Waking up to the chirping birds and the trickle of the water in the indoor atrium made for a nice touch.

[[380, 484]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 44]], "text": "The rooms at this hotel are very comfortable"}, "review": {"tkn_id": [[83, 104]], "idx": [[380, 484]], "text": "Waking up to the chirping birds and the trickle of the water in the indoor atrium made for a nice touch."}}]

First time to Branson, stayed at Chateau on the Lake. It's about 10 minutes past the main strip of Branson activities but it's worth the drive for the gorgeous views and lovely relaxing hotel. For the price and service level of the hotel, I did expect to have a mini fridge (empty or stocked) but our room type (king lakeview) did not have one. We took advantage of the great weather and hotel bar and had a glass of wine out on the deck. So lovely!

[[245, 344]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 44]], "text": "The rooms at this hotel are very comfortable"}, "review": {"tkn_id": [[51, 74]], "idx": [[245, 344]], "text": "expect to have a mini fridge (empty or stocked) but our room type (king lakeview) did not have one."}}]

This was everything that i could of asked for. Nice people, nice scenery. it was to die for. I most definitely will be back here again! the food was expensive. but i expected that. pull is 24hours. they also had a movie theater. mainly showed kids movies but they still had one.

[]

[]

When we pick up our daughter from a nearby camp we always stay at the Chateau and get a special room service dinner. The beds are so comfortable and we enjoy the room service very much.

[[121, 144], [149, 166]]

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We went for our one year anniversary and had a fabulous time! The resort was stunning and the spa was lovely as well!

[]

[]

Everything about the resort was perfect! What a beautiful lake!

[]

[]

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The hotel is recommended and the staff there were friendly and helpful to guests.

Up till today this rating could not have said enough about this hotel unbelievable pool great service at poolside bar from Ed, Zack and Gracie. except for room not cleaned till 3:30 rave reviews great beds clean updated great experience. Then today.still good service from Angela the bartender but ? bar full of local kids/angela's friends?,drinking heavily, dropping the F bomb every couple of minutes and getting loud and obnoxiousthey took up whole side of bar and most of Angela's time and sounded like they frequent the pool often so my question to the mangaement is the bar and pool for the use of your guests or the local kids. Big mistake we are the ones that pay for the rooms maybe you want to reconsider the use of the pool/ bar as for guest use. So far this is the only glitch in a wonderful stay with courteous staff hopefully and anamoly. I would still highly recommend this Inn and its serene setting if some rules too the bartenders are made no drunken friends monopolizing the bar one incident doesn't warrant a bad report.

[[814, 829], [853, 892]]

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"The Inn at Key West" has accomodations at the level of roadside motels, but charges much higher prices. Rooms are small, with uncomfortable beds, dirty rug, and worn-out furniture. The only places that look better than other motels are the lobby and pool. However, nobody sleeps in the lobby. The pool area was crowded, with many smokers wandering around, giving second-hand smoke to children cheerfully playing. I booked a room with two queen beds, but they gave me one with a king bed. Talking to the hotel staff and customer rep of Hotels.com proved to be wasting of time - almost an hour to be exact. Did I mention that the hotle is inconveniently located outside of the old town where the attractions are? I'll never stay here again!

[[0, 103], [489, 604], [712, 738]]

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Many nice things - walking distance to McDonalds and IHOP-breakfast there for 13.95/free coffee for guests-great location - right across from Gulf-Staff extremely helpful-has trolley you can reserve spot on (on/off all day long) to see al of the well-known spots-my son did jet skiing and it was the same price as at home :) IF you live in florida ask for your Florida residence rate and that made it affordable for us - pool was beautiful -I would stay there again for sure!

[[147, 170], [440, 465]]

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It was a very comfortable and fun place to be at the end of an active day/evening in town. The staff was extremely friendly and helpful. We especially enjoyed the outside restaurant at breakfast and thought the lavish poolside landscaping was beautiful. Also enjoyed the live entertainment at the tiki bar. This was our second visit to Key West and we much preferred staying at The Inn at Key West instead of staying in town.

[[91, 135], [349, 385], [398, 424]]

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Everything about this place is top-notch. The lobby is beautiful - the staff is cheerful, friendly and helpful. They make changes and solve problems with a great attitude. The rooms are clean, well-furnished and comfortable. The pool area and hot tub are well-maintained and a great place to just kick back. This would be my first choice if I ever return to Key West. Highly recommended.

[[67, 79], [90, 98], [103, 110], [368, 386]]

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My wife wasn't too thrilled that I booked this hotel. She wasn't impressed by the outside. Her mind changed as soon as we entered our room. She loved it. It was one of the cleanest hotel we've stayed at. The staff was very nice. I would stay here on my next trip to the keys.

[[229, 274]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 24]], "text": "The hotel is recommended"}, "review": {"tkn_id": [[53, 63]], "idx": [[229, 274]], "text": "I would stay here on my next trip to the keys"}}]

We stayed two nights at this overpriced hotel! It looks just like a dirty motel with filthy rugs and roaches! The staff was rude and not very helpful! You can stay at lovely B&B in old town that is actually cheaper than this dump! Please stay away!

[[110, 149], [231, 247]]

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Exceeded our expectations ten fold. Clean, friendly, gorgeous, only draw back is the location but it was also nice to be away from the main strip.

[[43, 51]]

[{"summary": {"tkn_id": [[5, 9]], "idx": [[29, 58]], "text": "the staff there were friendly"}, "review": {"tkn_id": [[8, 8]], "idx": [[43, 51]], "text": "friendly"}}]

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The hotel is in walking distance to some of the sights and it is definitely recommended.

Hotel Victoria is great as a base from which to see the city. It's on Yonge Street, bonus, and is reasonably priced. Things like CN Tower, Rogers Centre/Skydome, the Eaton Centre, harbourfront, Hockey Hall of Fame, Union station and Dundas Square are all between 5 and 20 minutes' walk. A list of good food options in the area would have the 'Richtree market restaurant' at the top (it's also one of the closest), nice 'takesushi' place around the corner, Baton Rouge closer to Dundas square. The hotel itself is clean and comfortable. You don't choose hotel victoria because you want luxury, nice thick walls that block out most noise, or a view of anything but a brick wall (in our room anyway), but like i said it has friendly staff, is reasonably priced and is in a great location.

[[117, 137], [215, 228], [255, 285]]

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We got a decent deal online by having to show our concert ticket to Bon Iver at Massey Hall. The queen room was small but nice and recently updated, the hotel was in a great location about a ten minute walk to Queen street and only a few minutes from the GO station / Union. We paid a little extra for the "Business Room" which came with a bottle of water - although there was no fridge, a paper in the morning and Apple TV, which was a good to have after the show. The only faults: we were a disappointed when we asked downstairs for wine glasses on our way in, as we brought a bottle for after the show; and the pillows were a bit high/full for us - pretty minor. The breakfast down in the adjoining restaurant, Over Easy was great in the morning.

[[149, 162], [183, 222]]

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stayed here for three nights. they are renovations going on at the moment in the lobby but don't let that put you off - we were on 2nd floor - newly renovated and didn't hear a thing. rooms are contemporary (new new blue woodedn floor) - clean rooms but be careful as bath in slippery - they have a bath mat for you to use. would have been nice if there were a few leaflets on site seeing in toronto - there was only a niagara leaflet. Must eat in Over Easy - restaurant just walk through hotel lobby - they do breakfast/lunch from 10am-4pm. the french toast and side of fresh fruit is magic. would recommend this hotel - hockey hall of fame is 5 minute walk - CN tower 15 mins and downtown shopping in yonge is a ten minute walk.

[[593, 619], [622, 729]]

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My girlfriend and I are staying here late November on an extended business trip. (for the first time) Before we have even stayed there, I can say I am more than satisfied with the service at this Hotel. I sent an email to the Sales Manager with a couple of questions about the hotel and he got back to me with polite answers\suggestions in a timely manner. This is officially the first time I have ever written a review before I have stayed somewhere. Looking forward to our experience there.

[[146, 150], [161, 201]]

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Best hotel stay I've ever had! Every year my boyfriend and I celebrate our anniversary by having a hotel night, our normal hotel was unavaliable so we looked around and immediatly fell in love with the modern decor of these rooms. The location was amazing, having Netflicks avaliable to us as well was wonderful, and the hotel staff were very very nice! I think my boyfriend and I have found a new hotel for our future anniversaries! To sum up my experience: it was amazing!

[[231, 255]]

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Location is perfect, just on Yonge and Wellington (close to Eaton centre for shopping and CN Tower Skydome for sightseeing). Althouigh, the breakfast was an extra cost (there is an over easy in the hotel), this was quite good value for money and a good way to start the day. The free wi-fi in the rooms was a God send. Room was nice and the shower was really good. I would definitely recommend people to stay here.

[[0, 19], [51, 59], [111, 122], [365, 393]]

[{"summary": {"tkn_id": [[12, 15]], "idx": [[59, 87]], "text": "it is definitely recommended"}, "review": {"tkn_id": [[82, 85]], "idx": [[365, 393]], "text": "I would definitely recommend"}}, {"summary": {"tkn_id": [[0, 10]], "idx": [[0, 54]], "text": "The hotel is in walking distance to some of the sights"}, "review": {"tkn_id": [[0, 2], [10, 11], [21, 21]], "idx": [[0, 19], [51, 59], [111, 122]], "text": "Location is perfect ... close to ... sightseeing"}}]

I stayed over thr weekend and was VERY impressed with the quality of service(friendly staff) and the great room (really clean). I heard that they will be renovating in the near future and will make another reservation to see what the results are. Highly recommended

[[247, 265]]

[{"summary": {"tkn_id": [[14, 15]], "idx": [[65, 87]], "text": "definitely recommended"}, "review": {"tkn_id": [[48, 49]], "idx": [[247, 265]], "text": "Highly recommended"}}]

Convenient location downtown. The staff were courteous and helpful. The room was modern and suited our needs for a one night rental.

[[0, 28]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 54]], "text": "The hotel is in walking distance to some of the sights"}, "review": {"tkn_id": [[0, 2]], "idx": [[0, 28]], "text": "Convenient location downtown"}}]

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The hotel is conveniently located for a short walk to good sights of the city. This is a really great hotel with great value for money. It's definitely a recommendable hotel.

Hotel Victoria is great as a base from which to see the city. It's on Yonge Street, bonus, and is reasonably priced. Things like CN Tower, Rogers Centre/Skydome, the Eaton Centre, harbourfront, Hockey Hall of Fame, Union station and Dundas Square are all between 5 and 20 minutes' walk. A list of good food options in the area would have the 'Richtree market restaurant' at the top (it's also one of the closest), nice 'takesushi' place around the corner, Baton Rouge closer to Dundas square. The hotel itself is clean and comfortable. You don't choose hotel victoria because you want luxury, nice thick walls that block out most noise, or a view of anything but a brick wall (in our room anyway), but like i said it has friendly staff, is reasonably priced and is in a great location.

[[0, 23], [95, 115], [117, 137], [139, 160], [255, 285]]

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We got a decent deal online by having to show our concert ticket to Bon Iver at Massey Hall. The queen room was small but nice and recently updated, the hotel was in a great location about a ten minute walk to Queen street and only a few minutes from the GO station / Union. We paid a little extra for the "Business Room" which came with a bottle of water - although there was no fridge, a paper in the morning and Apple TV, which was a good to have after the show. The only faults: we were a disappointed when we asked downstairs for wine glasses on our way in, as we brought a bottle for after the show; and the pillows were a bit high/full for us - pretty minor. The breakfast down in the adjoining restaurant, Over Easy was great in the morning.

[[3, 27], [153, 222]]

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stayed here for three nights. they are renovations going on at the moment in the lobby but don't let that put you off - we were on 2nd floor - newly renovated and didn't hear a thing. rooms are contemporary (new new blue woodedn floor) - clean rooms but be careful as bath in slippery - they have a bath mat for you to use. would have been nice if there were a few leaflets on site seeing in toronto - there was only a niagara leaflet. Must eat in Over Easy - restaurant just walk through hotel lobby - they do breakfast/lunch from 10am-4pm. the french toast and side of fresh fruit is magic. would recommend this hotel - hockey hall of fame is 5 minute walk - CN tower 15 mins and downtown shopping in yonge is a ten minute walk.

[[593, 619], [622, 729]]

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My girlfriend and I are staying here late November on an extended business trip. (for the first time) Before we have even stayed there, I can say I am more than satisfied with the service at this Hotel. I sent an email to the Sales Manager with a couple of questions about the hotel and he got back to me with polite answers\suggestions in a timely manner. This is officially the first time I have ever written a review before I have stayed somewhere. Looking forward to our experience there.

[]

[]

Best hotel stay I've ever had! Every year my boyfriend and I celebrate our anniversary by having a hotel night, our normal hotel was unavaliable so we looked around and immediatly fell in love with the modern decor of these rooms. The location was amazing, having Netflicks avaliable to us as well was wonderful, and the hotel staff were very very nice! I think my boyfriend and I have found a new hotel for our future anniversaries! To sum up my experience: it was amazing!

[[0, 29], [459, 473]]

[{"summary": {"tkn_id": [[18, 21]], "idx": [[87, 107]], "text": "a really great hotel"}, "review": {"tkn_id": [[91, 93]], "idx": [[459, 473]], "text": "it was amazing"}}, {"summary": {"tkn_id": [[31, 33]], "idx": [[152, 173]], "text": "a recommendable hotel"}, "review": {"tkn_id": [[0, 6]], "idx": [[0, 29]], "text": "Best hotel stay I've ever had"}}]

Location is perfect, just on Yonge and Wellington (close to Eaton centre for shopping and CN Tower Skydome for sightseeing). Althouigh, the breakfast was an extra cost (there is an over easy in the hotel), this was quite good value for money and a good way to start the day. The free wi-fi in the rooms was a God send. Room was nice and the shower was really good. I would definitely recommend people to stay here.

[[0, 19], [365, 413]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 33]], "text": "The hotel is conveniently located"}, "review": {"tkn_id": [[0, 2]], "idx": [[0, 19]], "text": "Location is perfect"}}, {"summary": {"tkn_id": [[16, 21]], "idx": [[79, 107]], "text": "This is a really great hotel"}, "review": {"tkn_id": [[82, 89]], "idx": [[365, 413]], "text": "I would definitely recommend people to stay here"}}, {"summary": {"tkn_id": [[28, 33]], "idx": [[136, 173]], "text": "It's definitely a recommendable hotel"}, "review": {"tkn_id": [[82, 89]], "idx": [[365, 413]], "text": "I would definitely recommend people to stay here"}}]

I stayed over thr weekend and was VERY impressed with the quality of service(friendly staff) and the great room (really clean). I heard that they will be renovating in the near future and will make another reservation to see what the results are. Highly recommended

[[101, 111], [247, 265]]

[{"summary": {"tkn_id": [[16, 21]], "idx": [[79, 107]], "text": "This is a really great hotel"}, "review": {"tkn_id": [[18, 19]], "idx": [[101, 111]], "text": "great room"}}, {"summary": {"tkn_id": [[28, 33]], "idx": [[136, 173]], "text": "It's definitely a recommendable hotel"}, "review": {"tkn_id": [[48, 49]], "idx": [[247, 265]], "text": "Highly recommended"}}]

Convenient location downtown. The staff were courteous and helpful. The room was modern and suited our needs for a one night rental.

[[0, 28]]

[{"summary": {"tkn_id": [[0, 14]], "idx": [[0, 77]], "text": "The hotel is conveniently located for a short walk to good sights of the city"}, "review": {"tkn_id": [[0, 2]], "idx": [[0, 28]], "text": "Convenient location downtown"}}]

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This hotel offers a lovely experience, and for an excellent price. This hotel's location is great in its convenience to being within walking distance of places like the Eaton Centre and is a recommended place to make your stay.

Hotel Victoria is great as a base from which to see the city. It's on Yonge Street, bonus, and is reasonably priced. Things like CN Tower, Rogers Centre/Skydome, the Eaton Centre, harbourfront, Hockey Hall of Fame, Union station and Dundas Square are all between 5 and 20 minutes' walk. A list of good food options in the area would have the 'Richtree market restaurant' at the top (it's also one of the closest), nice 'takesushi' place around the corner, Baton Rouge closer to Dundas square. The hotel itself is clean and comfortable. You don't choose hotel victoria because you want luxury, nice thick walls that block out most noise, or a view of anything but a brick wall (in our room anyway), but like i said it has friendly staff, is reasonably priced and is in a great location.

[[0, 5], [15, 60], [95, 115], [162, 178], [247, 286]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 37]], "text": "This hotel offers a lovely experience"}, "review": {"tkn_id": [[0, 0], [2, 12]], "idx": [[0, 5], [15, 60]], "text": "Hotel ... is great as a base from which to see the city"}}, {"summary": {"tkn_id": [[8, 11]], "idx": [[43, 65]], "text": "for an excellent price"}, "review": {"tkn_id": [[23, 25]], "idx": [[95, 115]], "text": "is reasonably priced"}}, {"summary": {"tkn_id": [[13, 32]], "idx": [[67, 181]], "text": "This hotel's location is great in its convenience to being within walking distance of places like the Eaton Centre"}, "review": {"tkn_id": [[37, 39], [53, 62]], "idx": [[162, 178], [247, 286]], "text": "the Eaton Centre ... are all between 5 and 20 minutes' walk."}}]

We got a decent deal online by having to show our concert ticket to Bon Iver at Massey Hall. The queen room was small but nice and recently updated, the hotel was in a great location about a ten minute walk to Queen street and only a few minutes from the GO station / Union. We paid a little extra for the "Business Room" which came with a bottle of water - although there was no fridge, a paper in the morning and Apple TV, which was a good to have after the show. The only faults: we were a disappointed when we asked downstairs for wine glasses on our way in, as we brought a bottle for after the show; and the pillows were a bit high/full for us - pretty minor. The breakfast down in the adjoining restaurant, Over Easy was great in the morning.

[[3, 27], [153, 158], [163, 182]]

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stayed here for three nights. they are renovations going on at the moment in the lobby but don't let that put you off - we were on 2nd floor - newly renovated and didn't hear a thing. rooms are contemporary (new new blue woodedn floor) - clean rooms but be careful as bath in slippery - they have a bath mat for you to use. would have been nice if there were a few leaflets on site seeing in toronto - there was only a niagara leaflet. Must eat in Over Easy - restaurant just walk through hotel lobby - they do breakfast/lunch from 10am-4pm. the french toast and side of fresh fruit is magic. would recommend this hotel - hockey hall of fame is 5 minute walk - CN tower 15 mins and downtown shopping in yonge is a ten minute walk.

[[593, 619], [691, 729]]

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My girlfriend and I are staying here late November on an extended business trip. (for the first time) Before we have even stayed there, I can say I am more than satisfied with the service at this Hotel. I sent an email to the Sales Manager with a couple of questions about the hotel and he got back to me with polite answers\suggestions in a timely manner. This is officially the first time I have ever written a review before I have stayed somewhere. Looking forward to our experience there.

[]

[]

Best hotel stay I've ever had! Every year my boyfriend and I celebrate our anniversary by having a hotel night, our normal hotel was unavaliable so we looked around and immediatly fell in love with the modern decor of these rooms. The location was amazing, having Netflicks avaliable to us as well was wonderful, and the hotel staff were very very nice! I think my boyfriend and I have found a new hotel for our future anniversaries! To sum up my experience: it was amazing!

[[0, 15], [235, 256]]

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Location is perfect, just on Yonge and Wellington (close to Eaton centre for shopping and CN Tower Skydome for sightseeing). Althouigh, the breakfast was an extra cost (there is an over easy in the hotel), this was quite good value for money and a good way to start the day. The free wi-fi in the rooms was a God send. Room was nice and the shower was really good. I would definitely recommend people to stay here.

[[0, 85], [275, 363], [365, 413]]

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I stayed over thr weekend and was VERY impressed with the quality of service(friendly staff) and the great room (really clean). I heard that they will be renovating in the near future and will make another reservation to see what the results are. Highly recommended

[[39, 85], [93, 111], [247, 265]]

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Convenient location downtown. The staff were courteous and helpful. The room was modern and suited our needs for a one night rental.

[[0, 28]]

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The hotel is in walking distance to some of the sights and it is definitely recommended.

I spent quite a bit of time researching hotels in central Toronto and settled on 1 king west. My spouse and I stayed in a superior studio suite and were extremely satisfied with our stay. I was attracted initially to the non-cookie cutter rooms typical in most hotels. The room was very modern with sophisticated looking furnishings, a very comfortable bed, nice walk-in shower and modern kitchenette. We were stationed on the 18th floor and did find the room a bit dark as our bedroom window was frosted over as it clearly faced another building in close proximity. We did not consider this an issue however because the room had so many other positives and the 'office' section of the room offered a view of the lake. My only disappointment was that there was no wi-fi (only hard-wired) so I was unable to use it.

[]

[]

This hotel was spacious, quiet and very clean. I would sum up the negative points of some other reviews by saying that this property is new and they are clearly still working on "opening" and getting their procedures in place. We had a glitch with our cards upon check-in and the staff upgraded us to a deluxe 2-room suite on the 44th floor with views on 3 sides. We moved to this hotel after having a bad experience at the Cosmpolitan, which is right across the street. We did not have any problems or costs involved with getting our car in and out, and another cool benefit is that the concierge staff has a fleet of vintage cars (Bentley, '60 Cadillac, Rolls) with drivers who will take you to various downtown sites for free (with an advance reservation).

[]

[]

I've stayed at this hotel several times on trips to Toronto. It is in a great location. Walking distance to Eaton Centre, restaurants and theatres. Parking price is a little steep at 30$ a day but will pay around that amount anywhere in T.O. The room came well equiped - washer, dryer, kitchenette and king bed. Only negative in the room was the shower which tended to leak all over the bathroom floor and was so powerful it was an extremely uncomfortable experience. This could be room-specific as I did not have this experience on my previous stays. Overall, for the price, this is a great place to stay in downtown T.O.

[[88, 146]]

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Fabulous few days in Toronto! Hotel is in a fab location to walk to the main shopping mall and the heart of Downtown. Hotel is very clean and the staff were lovely, very helpful and pleasant . The rooms were very clean and comfortable, and just right for a short city break, as we didn't spend much time in the room. The parking in the hotel was very very expensive $30 per night! We had a car for 4 nights so worked out very expensive. Lovely breakfast though but again a little overpriced.

[[30, 116]]

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I'd read the reviews and felt confident we'd get value.and we did. A nice clean hotel in a great location for site seeing. I'd recommend it to anyone looking for a short break to take in Torontos sites. Very good. My only small gripe is I would have liked bottled water available in the room. You need to buy your own but that's a minor personal irritation. Great hotel.

[[80, 121], [123, 149]]

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everything seemed first rate .until i had to deal with the concierge.i think her name was christine. maybe she should work by herself.she seemed upset when my family requested reservations were asked to be made. but the rest of the property was outstanding. will stay again.just wouldnt use the conceirge again.

[]

[]

This was our third time staying at this hotel. What brings us back? Cleanliness, location (max 10 minute walk to Air Canada Centre, Rogers Centre, Union Station, Historic District), friendliness, quality of room, and price. Also, the concierge is really helpful.

[[81, 180]]

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Great Hotel. I stayed for 3nights in early July with my husband and 2 teenage sons sharing 1 room. Plenty of space, 2 TVs, Very clean. Nice bar area. Frendly staff and good position. For the money it is hard to fault it.

[[0, 11], [183, 219]]

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The hotel is conveniently located for a short walk to good sights of the city. This is a really great hotel with great value for money. It's definitely a recommendable hotel.

I spent quite a bit of time researching hotels in central Toronto and settled on 1 king west. My spouse and I stayed in a superior studio suite and were extremely satisfied with our stay. I was attracted initially to the non-cookie cutter rooms typical in most hotels. The room was very modern with sophisticated looking furnishings, a very comfortable bed, nice walk-in shower and modern kitchenette. We were stationed on the 18th floor and did find the room a bit dark as our bedroom window was frosted over as it clearly faced another building in close proximity. We did not consider this an issue however because the room had so many other positives and the 'office' section of the room offered a view of the lake. My only disappointment was that there was no wi-fi (only hard-wired) so I was unable to use it.

[[94, 109], [148, 186]]

[{"summary": {"tkn_id": [[16, 21]], "idx": [[79, 107]], "text": "This is a really great hotel"}, "review": {"tkn_id": [[19, 22], [30, 35]], "idx": [[94, 109], [148, 186]], "text": "My spouse and I ... were extremely satisfied with our stay"}}, {"summary": {"tkn_id": [[28, 33]], "idx": [[136, 173]], "text": "It's definitely a recommendable hotel"}, "review": {"tkn_id": [[19, 22], [30, 35]], "idx": [[94, 109], [148, 186]], "text": "My spouse and I ... were extremely satisfied with our stay"}}]

This hotel was spacious, quiet and very clean. I would sum up the negative points of some other reviews by saying that this property is new and they are clearly still working on "opening" and getting their procedures in place. We had a glitch with our cards upon check-in and the staff upgraded us to a deluxe 2-room suite on the 44th floor with views on 3 sides. We moved to this hotel after having a bad experience at the Cosmpolitan, which is right across the street. We did not have any problems or costs involved with getting our car in and out, and another cool benefit is that the concierge staff has a fleet of vintage cars (Bentley, '60 Cadillac, Rolls) with drivers who will take you to various downtown sites for free (with an advance reservation).

[[45, 226]]

[{"summary": {"tkn_id": [[28, 33]], "idx": [[136, 173]], "text": "It's definitely a recommendable hotel"}, "review": {"tkn_id": [[9, 44]], "idx": [[45, 226]], "text": ". I would sum up the negative points of some other reviews by saying that this property is new and they are clearly still working on \"opening\" and getting their procedures in place."}}]

I've stayed at this hotel several times on trips to Toronto. It is in a great location. Walking distance to Eaton Centre, restaurants and theatres. Parking price is a little steep at 30$ a day but will pay around that amount anywhere in T.O. The room came well equiped - washer, dryer, kitchenette and king bed. Only negative in the room was the shower which tended to leak all over the bathroom floor and was so powerful it was an extremely uncomfortable experience. This could be room-specific as I did not have this experience on my previous stays. Overall, for the price, this is a great place to stay in downtown T.O.

[[61, 147], [552, 622]]

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Fabulous few days in Toronto! Hotel is in a fab location to walk to the main shopping mall and the heart of Downtown. Hotel is very clean and the staff were lovely, very helpful and pleasant . The rooms were very clean and comfortable, and just right for a short city break, as we didn't spend much time in the room. The parking in the hotel was very very expensive $30 per night! We had a car for 4 nights so worked out very expensive. Lovely breakfast though but again a little overpriced.

[[0, 28], [30, 116]]

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I'd read the reviews and felt confident we'd get value.and we did. A nice clean hotel in a great location for site seeing. I'd recommend it to anyone looking for a short break to take in Torontos sites. Very good. My only small gripe is I would have liked bottled water available in the room. You need to buy your own but that's a minor personal irritation. Great hotel.

[[25, 65], [67, 68], [80, 121], [358, 369]]

[{"summary": {"tkn_id": [[0, 4], [9, 14]], "idx": [[0, 33], [51, 77]], "text": "The hotel is conveniently located ... to good sights of the city"}, "review": {"tkn_id": [[15, 15], [18, 25]], "idx": [[67, 68], [80, 121]], "text": "A ... hotel in a great location for site seeing"}}, {"summary": {"tkn_id": [[16, 21]], "idx": [[79, 107]], "text": "This is a really great hotel"}, "review": {"tkn_id": [[77, 78]], "idx": [[358, 369]], "text": "Great hotel"}}, {"summary": {"tkn_id": [[23, 26]], "idx": [[113, 134]], "text": "great value for money"}, "review": {"tkn_id": [[6, 13]], "idx": [[25, 65]], "text": "felt confident we'd get value.and we did"}}, {"summary": {"tkn_id": [[28, 33]], "idx": [[136, 173]], "text": "It's definitely a recommendable hotel"}, "review": {"tkn_id": [[77, 78]], "idx": [[358, 369]], "text": "Great hotel"}}]

everything seemed first rate .until i had to deal with the concierge.i think her name was christine. maybe she should work by herself.she seemed upset when my family requested reservations were asked to be made. but the rest of the property was outstanding. will stay again.just wouldnt use the conceirge again.

[[258, 278]]

[{"summary": {"tkn_id": [[28, 28], [31, 33]], "idx": [[136, 138], [152, 173]], "text": "It ... a recommendable hotel"}, "review": {"tkn_id": [[46, 48]], "idx": [[258, 278]], "text": "will stay again.just"}}]

This was our third time staying at this hotel. What brings us back? Cleanliness, location (max 10 minute walk to Air Canada Centre, Rogers Centre, Union Station, Historic District), friendliness, quality of room, and price. Also, the concierge is really helpful.

[[47, 66], [68, 79], [81, 179], [182, 194], [196, 222]]

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Great Hotel. I stayed for 3nights in early July with my husband and 2 teenage sons sharing 1 room. Plenty of space, 2 TVs, Very clean. Nice bar area. Frendly staff and good position. For the money it is hard to fault it.

[[0, 11], [183, 219]]

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This hotel offers a lovely experience, and for an excellent price. This hotel's location is great in its convenience to being within walking distance of places like the Eaton Centre and is a recommended place to make your stay.

I spent quite a bit of time researching hotels in central Toronto and settled on 1 king west. My spouse and I stayed in a superior studio suite and were extremely satisfied with our stay. I was attracted initially to the non-cookie cutter rooms typical in most hotels. The room was very modern with sophisticated looking furnishings, a very comfortable bed, nice walk-in shower and modern kitchenette. We were stationed on the 18th floor and did find the room a bit dark as our bedroom window was frosted over as it clearly faced another building in close proximity. We did not consider this an issue however because the room had so many other positives and the 'office' section of the room offered a view of the lake. My only disappointment was that there was no wi-fi (only hard-wired) so I was unable to use it.

[[94, 109], [148, 186]]

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This hotel was spacious, quiet and very clean. I would sum up the negative points of some other reviews by saying that this property is new and they are clearly still working on "opening" and getting their procedures in place. We had a glitch with our cards upon check-in and the staff upgraded us to a deluxe 2-room suite on the 44th floor with views on 3 sides. We moved to this hotel after having a bad experience at the Cosmpolitan, which is right across the street. We did not have any problems or costs involved with getting our car in and out, and another cool benefit is that the concierge staff has a fleet of vintage cars (Bentley, '60 Cadillac, Rolls) with drivers who will take you to various downtown sites for free (with an advance reservation).

[[5, 30]]

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I've stayed at this hotel several times on trips to Toronto. It is in a great location. Walking distance to Eaton Centre, restaurants and theatres. Parking price is a little steep at 30$ a day but will pay around that amount anywhere in T.O. The room came well equiped - washer, dryer, kitchenette and king bed. Only negative in the room was the shower which tended to leak all over the bathroom floor and was so powerful it was an extremely uncomfortable experience. This could be room-specific as I did not have this experience on my previous stays. Overall, for the price, this is a great place to stay in downtown T.O.

[[59, 120], [552, 605]]

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Fabulous few days in Toronto! Hotel is in a fab location to walk to the main shopping mall and the heart of Downtown. Hotel is very clean and the staff were lovely, very helpful and pleasant . The rooms were very clean and comfortable, and just right for a short city break, as we didn't spend much time in the room. The parking in the hotel was very very expensive $30 per night! We had a car for 4 nights so worked out very expensive. Lovely breakfast though but again a little overpriced.

[[0, 28], [30, 116]]

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I'd read the reviews and felt confident we'd get value.and we did. A nice clean hotel in a great location for site seeing. I'd recommend it to anyone looking for a short break to take in Torontos sites. Very good. My only small gripe is I would have liked bottled water available in the room. You need to buy your own but that's a minor personal irritation. Great hotel.

[[0, 65], [80, 121], [123, 201]]

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everything seemed first rate .until i had to deal with the concierge.i think her name was christine. maybe she should work by herself.she seemed upset when my family requested reservations were asked to be made. but the rest of the property was outstanding. will stay again.just wouldnt use the conceirge again.

[[258, 278]]

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This was our third time staying at this hotel. What brings us back? Cleanliness, location (max 10 minute walk to Air Canada Centre, Rogers Centre, Union Station, Historic District), friendliness, quality of room, and price. Also, the concierge is really helpful.

[[47, 66], [81, 89], [95, 112], [132, 145], [217, 222]]

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Great Hotel. I stayed for 3nights in early July with my husband and 2 teenage sons sharing 1 room. Plenty of space, 2 TVs, Very clean. Nice bar area. Frendly staff and good position. For the money it is hard to fault it.

[[0, 11], [183, 219]]

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This hotel provides an overall enjoyable stay. It is definitely recommended.

this was a great place to stay for the two of us. Hotel decor was fun and the staff were quite accomodating. There isalso a small restaraunt in this hotel that had great food However, for us it was located a bit off course in the sense that is is not subway convenient. Further, because this is an old historic hotel, the rooms were small, coupled with a small bathroom. I do believe you can upgrade to a larger room but none was available at the time I reserved. As the elevator is original to the hotel, it must be staff operated. At times we had to wait for someone to attend to this. Our other choice was walking 3 flights of stairs.

[[0, 30]]

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I stayed in the Gladstone this June for 7 nights. Its a great hotel and represents great value in a really interesting area of the city. The Drake hotel is 200 yards up the road, double the price and has half the character.although very smart. Our room was small but adequate and well kept. The downstairs cafe serves great food, and while we were there there was live music and comedy every single night. The staff were very helpful and friendly and i'd definitely recommend the hotel for future stays. The Gladstone would particularly suit young couples looking for some culture, good food and music at a reasonable price.

[[54, 67], [360, 385], [452, 475]]

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The Gladstone Hotel is a great place in Toronto for so many reasons, aside from being a hotel. They have created unique spaces for musicians, artists, foodies and families.to showcase, perform and indulge. They support and promote local and organic eating ( by the way they have a FRY BAR.sweet potato, potato and taro too with tons of toppings). Harvest Wednesdays supporting field to table eating (yum) are not to be missed.and while you are there, you'll know why you need to try the Gladstone.

[[69, 204]]

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I was very much looking forward to staying here, but I was quite disappointed. I was in town on business for a week, and my wife and child stayed with me the first day. The Gladstone is clearly more interested in being an arts/cafe/performance/bar venue for hipsters than a hotel. Details don't get addressed, the rooms are crazy small, and it's just not comfortable for any extended stay. I will try The Drake next time.

[[53, 77], [169, 279], [341, 388]]

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Fantastic hotel, great drinks, food and the staff super nice and cool. only complaints were that our left over margarita glasses weren't cleaned up, mattress wasn't great as it sagged in the middle and the shower felt like we were washing in a horizontal MRI machine! Opted not to say anything as we were only there for a couple of nights though would probably stay at the Drake Hotel next time we take a trip.

[[0, 70], [346, 409]]

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After a long flight we found reception to be slightly frosty and unfriendly. You need the opposite after a long trip. The room was also slightly disappointing. We found it to be small and the design a bit half hearted with a very strange shower! It's beautiful old building but could do with a bit of warmth and character. Having stayed elsewhere in Toronto I'd recomend the hotel a couple of blocks east.

[[23, 60], [122, 130], [145, 158], [359, 380]]

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No 'Big City Attitude' here! The Gladstone had really friendly and engaging staff. Rooms were unique and fun.no cookie cutter boxes with the same old crap. Even the elevator (circa 1900) was crazy and fun. Great food, music and decor and location are killer. Lots to do around the hotel. Try it out if you want something different!

[[29, 46], [67, 81], [83, 93], [105, 111], [161, 173], [187, 204], [288, 298]]

[{"summary": {"tkn_id": [[0, 3], [5, 6]], "idx": [[0, 22], [31, 45]], "text": "This hotel provides an ... enjoyable stay"}, "review": {"tkn_id": [[8, 10], [14, 15], [17, 18], [21, 21], [32, 33], [38, 41]], "idx": [[29, 46], [67, 81], [83, 93], [105, 111], [161, 173], [187, 204]], "text": "The Gladstone had ... engaging staff ... Rooms were ... fun.no ... the elevator ... was crazy and fun"}}, {"summary": {"tkn_id": [[8, 9], [11, 11]], "idx": [[47, 52], [64, 75]], "text": "It is ... recommended"}, "review": {"tkn_id": [[61, 63]], "idx": [[288, 298]], "text": "Try it out"}}]

The Gladstone is a great escape in the city. It is well located to hang out on Queen St West as well as the theatre district and more mainstream shopping, and has much more charm than most hotels. Overall the rooms are interesting and fun, but the beds are the best part.

[[0, 43], [159, 195], [197, 238]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 45]], "text": "This hotel provides an overall enjoyable stay"}, "review": {"tkn_id": [[0, 8], [33, 39], [41, 47]], "idx": [[0, 43], [159, 195], [197, 238]], "text": "The Gladstone is a great escape in the city ... has much more charm than most hotels ... Overall the rooms are interesting and fun"}}]

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The hotel is a great place to stay and it is a recommended hotel.

this was a great place to stay for the two of us. Hotel decor was fun and the staff were quite accomodating. There isalso a small restaraunt in this hotel that had great food However, for us it was located a bit off course in the sense that is is not subway convenient. Further, because this is an old historic hotel, the rooms were small, coupled with a small bathroom. I do believe you can upgrade to a larger room but none was available at the time I reserved. As the elevator is original to the hotel, it must be staff operated. At times we had to wait for someone to attend to this. Our other choice was walking 3 flights of stairs.

[[0, 30], [50, 55]]

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I stayed in the Gladstone this June for 7 nights. Its a great hotel and represents great value in a really interesting area of the city. The Drake hotel is 200 yards up the road, double the price and has half the character.although very smart. Our room was small but adequate and well kept. The downstairs cafe serves great food, and while we were there there was live music and comedy every single night. The staff were very helpful and friendly and i'd definitely recommend the hotel for future stays. The Gladstone would particularly suit young couples looking for some culture, good food and music at a reasonable price.

[[50, 67], [451, 503]]

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The Gladstone Hotel is a great place in Toronto for so many reasons, aside from being a hotel. They have created unique spaces for musicians, artists, foodies and families.to showcase, perform and indulge. They support and promote local and organic eating ( by the way they have a FRY BAR.sweet potato, potato and taro too with tons of toppings). Harvest Wednesdays supporting field to table eating (yum) are not to be missed.and while you are there, you'll know why you need to try the Gladstone.

[[14, 36]]

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I was very much looking forward to staying here, but I was quite disappointed. I was in town on business for a week, and my wife and child stayed with me the first day. The Gladstone is clearly more interested in being an arts/cafe/performance/bar venue for hipsters than a hotel. Details don't get addressed, the rooms are crazy small, and it's just not comfortable for any extended stay. I will try The Drake next time.

[[0, 78], [341, 388]]

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Fantastic hotel, great drinks, food and the staff super nice and cool. only complaints were that our left over margarita glasses weren't cleaned up, mattress wasn't great as it sagged in the middle and the shower felt like we were washing in a horizontal MRI machine! Opted not to say anything as we were only there for a couple of nights though would probably stay at the Drake Hotel next time we take a trip.

[[0, 15]]

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After a long flight we found reception to be slightly frosty and unfriendly. You need the opposite after a long trip. The room was also slightly disappointing. We found it to be small and the design a bit half hearted with a very strange shower! It's beautiful old building but could do with a bit of warmth and character. Having stayed elsewhere in Toronto I'd recomend the hotel a couple of blocks east.

[[358, 404]]

[{"summary": {"tkn_id": [[9, 13]], "idx": [[39, 64]], "text": "it is a recommended hotel"}, "review": {"tkn_id": [[70, 79]], "idx": [[358, 404]], "text": "I'd recomend the hotel a couple of blocks east"}}]

No 'Big City Attitude' here! The Gladstone had really friendly and engaging staff. Rooms were unique and fun.no cookie cutter boxes with the same old crap. Even the elevator (circa 1900) was crazy and fun. Great food, music and decor and location are killer. Lots to do around the hotel. Try it out if you want something different!

[[259, 330]]

[{"summary": {"tkn_id": [[0, 13]], "idx": [[0, 64]], "text": "The hotel is a great place to stay and it is a recommended hotel"}, "review": {"tkn_id": [[54, 68]], "idx": [[259, 330]], "text": "Lots to do around the hotel. Try it out if you want something different"}}]

The Gladstone is a great escape in the city. It is well located to hang out on Queen St West as well as the theatre district and more mainstream shopping, and has much more charm than most hotels. Overall the rooms are interesting and fun, but the beds are the best part.

[[0, 31]]

[{"summary": {"tkn_id": [[1, 7]], "idx": [[4, 34]], "text": "hotel is a great place to stay"}, "review": {"tkn_id": [[0, 5]], "idx": [[0, 31]], "text": "The Gladstone is a great escape"}}]

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This hotel is very recommended and it is an excellent hotel to stay at.

this was a great place to stay for the two of us. Hotel decor was fun and the staff were quite accomodating. There isalso a small restaraunt in this hotel that had great food However, for us it was located a bit off course in the sense that is is not subway convenient. Further, because this is an old historic hotel, the rooms were small, coupled with a small bathroom. I do believe you can upgrade to a larger room but none was available at the time I reserved. As the elevator is original to the hotel, it must be staff operated. At times we had to wait for someone to attend to this. Our other choice was walking 3 flights of stairs.

[[0, 30]]

[{"summary": {"tkn_id": [[0, 13]], "idx": [[0, 70]], "text": "This hotel is very recommended and it is an excellent hotel to stay at"}, "review": {"tkn_id": [[0, 6]], "idx": [[0, 30]], "text": "this was a great place to stay"}}]

I stayed in the Gladstone this June for 7 nights. Its a great hotel and represents great value in a really interesting area of the city. The Drake hotel is 200 yards up the road, double the price and has half the character.although very smart. Our room was small but adequate and well kept. The downstairs cafe serves great food, and while we were there there was live music and comedy every single night. The staff were very helpful and friendly and i'd definitely recommend the hotel for future stays. The Gladstone would particularly suit young couples looking for some culture, good food and music at a reasonable price.

[[56, 67], [455, 485]]

[{"summary": {"tkn_id": [[9, 10]], "idx": [[44, 59]], "text": "excellent hotel"}, "review": {"tkn_id": [[13, 14]], "idx": [[56, 67]], "text": "great hotel"}}, {"summary": {"tkn_id": [[1, 2], [4, 4]], "idx": [[5, 13], [19, 30]], "text": "hotel is ... recommended"}, "review": {"tkn_id": [[91, 94]], "idx": [[455, 485]], "text": "definitely recommend the hotel"}}]

The Gladstone Hotel is a great place in Toronto for so many reasons, aside from being a hotel. They have created unique spaces for musicians, artists, foodies and families.to showcase, perform and indulge. They support and promote local and organic eating ( by the way they have a FRY BAR.sweet potato, potato and taro too with tons of toppings). Harvest Wednesdays supporting field to table eating (yum) are not to be missed.and while you are there, you'll know why you need to try the Gladstone.

[[0, 36], [52, 93], [467, 496]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 30]], "text": "This hotel is very recommended"}, "review": {"tkn_id": [[92, 97]], "idx": [[467, 496]], "text": "you need to try the Gladstone"}}, {"summary": {"tkn_id": [[7, 13]], "idx": [[38, 70]], "text": "is an excellent hotel to stay at"}, "review": {"tkn_id": [[0, 6], [10, 18]], "idx": [[0, 36], [52, 93]], "text": "The Gladstone Hotel is a great place ... so many reasons, aside from being a hotel"}}]

I was very much looking forward to staying here, but I was quite disappointed. I was in town on business for a week, and my wife and child stayed with me the first day. The Gladstone is clearly more interested in being an arts/cafe/performance/bar venue for hipsters than a hotel. Details don't get addressed, the rooms are crazy small, and it's just not comfortable for any extended stay. I will try The Drake next time.

[[351, 388], [390, 420]]

[{"summary": {"tkn_id": [[1, 4]], "idx": [[5, 30]], "text": "hotel is very recommended"}, "review": {"tkn_id": [[84, 90]], "idx": [[390, 420]], "text": "I will try The Drake next time"}}, {"summary": {"tkn_id": [[7, 13]], "idx": [[38, 70]], "text": "is an excellent hotel to stay at"}, "review": {"tkn_id": [[77, 82]], "idx": [[351, 388]], "text": "not comfortable for any extended stay"}}]

Fantastic hotel, great drinks, food and the staff super nice and cool. only complaints were that our left over margarita glasses weren't cleaned up, mattress wasn't great as it sagged in the middle and the shower felt like we were washing in a horizontal MRI machine! Opted not to say anything as we were only there for a couple of nights though would probably stay at the Drake Hotel next time we take a trip.

[[0, 15]]

[{"summary": {"tkn_id": [[9, 10]], "idx": [[44, 59]], "text": "excellent hotel"}, "review": {"tkn_id": [[0, 1]], "idx": [[0, 15]], "text": "Fantastic hotel"}}]

After a long flight we found reception to be slightly frosty and unfriendly. You need the opposite after a long trip. The room was also slightly disappointing. We found it to be small and the design a bit half hearted with a very strange shower! It's beautiful old building but could do with a bit of warmth and character. Having stayed elsewhere in Toronto I'd recomend the hotel a couple of blocks east.

[[118, 244], [323, 404]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 30]], "text": "This hotel is very recommended"}, "review": {"tkn_id": [[65, 79]], "idx": [[323, 404]], "text": "Having stayed elsewhere in Toronto I'd recomend the hotel a couple of blocks east"}}, {"summary": {"tkn_id": [[6, 14]], "idx": [[35, 71]], "text": "it is an excellent hotel to stay at."}, "review": {"tkn_id": [[23, 47]], "idx": [[118, 244]], "text": "The room was also slightly disappointing. We found it to be small and the design a bit half hearted with a very strange shower"}}]

No 'Big City Attitude' here! The Gladstone had really friendly and engaging staff. Rooms were unique and fun.no cookie cutter boxes with the same old crap. Even the elevator (circa 1900) was crazy and fun. Great food, music and decor and location are killer. Lots to do around the hotel. Try it out if you want something different!

[[29, 111], [288, 298]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 30]], "text": "This hotel is very recommended"}, "review": {"tkn_id": [[61, 63]], "idx": [[288, 298]], "text": "Try it out"}}, {"summary": {"tkn_id": [[8, 14]], "idx": [[41, 71]], "text": "an excellent hotel to stay at."}, "review": {"tkn_id": [[8, 21]], "idx": [[29, 111]], "text": "The Gladstone had really friendly and engaging staff. Rooms were unique and fun.no"}}]

The Gladstone is a great escape in the city. It is well located to hang out on Queen St West as well as the theatre district and more mainstream shopping, and has much more charm than most hotels. Overall the rooms are interesting and fun, but the beds are the best part.

[[19, 31], [168, 195]]

[{"summary": {"tkn_id": [[8, 13]], "idx": [[41, 70]], "text": "an excellent hotel to stay at"}, "review": {"tkn_id": [[4, 5], [35, 39]], "idx": [[19, 31], [168, 195]], "text": "great escape ... more charm than most hotels"}}]

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This hotel provides an overall enjoyable stay. It is definitely recommended.

I visited Toronto end of May and stayed in this hotel with a colleague. The hotel is situated in the city centre of Toronto. The rooms in the hotel were cleaned and spacious. The bedding was very nice; the bathroom was modern with marble unit top and the toiletries were of good quality. The corridor had also an ice machine which I thought was very good idea, for those who like their cold water any time of the day. The breakfast in the hotel was also good, with a good choice of food. Newspapers were delivered to you in the morning and the staffs were very pleasant and helpful. The hotel also had a bar with a dancing floor and this was quite handy for us as we could drink and dance in. I will go there again if I ever go to Toronto and will definitely recommend it.

[[583, 628], [664, 691], [718, 719], [743, 771]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 45]], "text": "This hotel provides an overall enjoyable stay"}, "review": {"tkn_id": [[119, 128], [137, 142]], "idx": [[583, 628], [664, 691]], "text": "The hotel also had a bar with a dancing floor ... we could drink and dance in"}}, {"summary": {"tkn_id": [[8, 11]], "idx": [[47, 75]], "text": "It is definitely recommended"}, "review": {"tkn_id": [[150, 150], [156, 159]], "idx": [[718, 719], [743, 771]], "text": "I ... will definitely recommend it"}}]

We stayed at this hotel for 7 nights and had a fantastic time. The hotel is very nice and the staff are very helpful and friendly. Our room was on the 8th floor and it was a very good size and the bathroom was spacious. We had breakfast in the Market Garden, it was great with a very good choice. I found the hotel to be very quiet even although it is a very busy hotel. The location of this hotel is great. It is a 2 minute walk to the Eaton Centre (which is great) and about 20 -25 minute walk down to Front Street for the CN Tower.

[[41, 61]]

[{"summary": {"tkn_id": [[2, 3], [5, 6]], "idx": [[11, 22], [31, 45]], "text": "provides an ... enjoyable stay"}, "review": {"tkn_id": [[9, 12]], "idx": [[41, 61]], "text": "had a fantastic time"}}]

I have stayed at the Delta Chelsea in Toronto many many times over the past years and have never been disappointed. The quality of this hotel is second to none and the location is perfect. close to everything "downtown". as well as transit . The rooms are well kept, clean. and the beds are incredibly comfortable. If I have one negative comment regarding this hotel it would be that the restaurant is very expensive. I find myself going out to eat meals while staying at the Delta Chelsea. All in all. I always enjoy my stay at this hotel.

[[503, 539]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 45]], "text": "This hotel provides an overall enjoyable stay"}, "review": {"tkn_id": [[102, 109]], "idx": [[503, 539]], "text": "I always enjoy my stay at this hotel"}}]

I visited TO for my birthday. The Delta Chelsea prestige clerk didnt have any interest in doing something special for my birthday (Montreal Delta Centerville are more then happy to give wonderful experience for celebrations!) Even though it was written on my reservation I was there for my bday; I had to verbally remind them and they didnt seem too interested. Got a few balloons and 2 chocolate strawberries. Woohoo! In the morning I finally got them to give me free breakfast. Rm was clean and for most part comfortable

[]

[]

enjoyed a week for business, especially enjoyed the spa next door Elmwood Spa - they give a discount if show your room key. the curry's at lunch time in the bistro are great as is the affordable food in the cafe part. Pub i didn't like too much . but the restaurant is excellent. business services are really good - make sure you get an upgraded room and that been renovated as some are looking rather tired. great staff, very friendly

[[0, 27], [255, 278]]

[{"summary": {"tkn_id": [[1, 3], [5, 6]], "idx": [[5, 22], [31, 45]], "text": "hotel provides an ... enjoyable stay"}, "review": {"tkn_id": [[0, 4], [56, 58]], "idx": [[0, 27], [255, 278]], "text": "enjoyed a week for business ... restaurant is excellent"}}]

The room was small and definitely in need of a makeover. The bathroom was very small and very much in need of a makeover. I am sure both were clean, but they did not seem to be clean because they are so dingy. At $300 for one night, I was grossly over charged.

[[0, 55]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 46]], "text": "This hotel provides an overall enjoyable stay."}, "review": {"tkn_id": [[0, 10]], "idx": [[0, 55]], "text": "The room was small and definitely in need of a makeover"}}]

Stayed here for the weekend of November 4-6. Got a last minute deal and was happy with the location. There is some construction nearby so be warned of the noise in the early morning. Close to all amenities.

[]

[]

Enjoyed the Delta experience, will definately come back. The retaurant staff were outstanding, epecially the chef on duty.

[[0, 28]]

[{"summary": {"tkn_id": [[1, 2], [5, 6]], "idx": [[5, 19], [31, 45]], "text": "hotel provides ... enjoyable stay"}, "review": {"tkn_id": [[0, 3]], "idx": [[0, 28]], "text": "Enjoyed the Delta experience"}}]

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This hotel is highly recommended especially because the staff provide a good service that is both friendly and always helpful.

Up till today this rating could not have said enough about this hotel unbelievable pool great service at poolside bar from Ed, Zack and Gracie. except for room not cleaned till 3:30 rave reviews great beds clean updated great experience. Then today.still good service from Angela the bartender but ? bar full of local kids/angela's friends?,drinking heavily, dropping the F bomb every couple of minutes and getting loud and obnoxiousthey took up whole side of bar and most of Angela's time and sounded like they frequent the pool often so my question to the mangaement is the bar and pool for the use of your guests or the local kids. Big mistake we are the ones that pay for the rooms maybe you want to reconsider the use of the pool/ bar as for guest use. So far this is the only glitch in a wonderful stay with courteous staff hopefully and anamoly. I would still highly recommend this Inn and its serene setting if some rules too the bartenders are made no drunken friends monopolizing the bar one incident doesn't warrant a bad report.

[[59, 101], [853, 892]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 32]], "text": "This hotel is highly recommended"}, "review": {"tkn_id": [[164, 170]], "idx": [[853, 892]], "text": "I would still highly recommend this Inn"}}, {"summary": {"tkn_id": [[7, 19]], "idx": [[52, 125]], "text": "the staff provide a good service that is both friendly and always helpful"}, "review": {"tkn_id": [[11, 16]], "idx": [[59, 101]], "text": "this hotel unbelievable pool great service"}}]

"The Inn at Key West" has accomodations at the level of roadside motels, but charges much higher prices. Rooms are small, with uncomfortable beds, dirty rug, and worn-out furniture. The only places that look better than other motels are the lobby and pool. However, nobody sleeps in the lobby. The pool area was crowded, with many smokers wandering around, giving second-hand smoke to children cheerfully playing. I booked a room with two queen beds, but they gave me one with a king bed. Talking to the hotel staff and customer rep of Hotels.com proved to be wasting of time - almost an hour to be exact. Did I mention that the hotle is inconveniently located outside of the old town where the attractions are? I'll never stay here again!

[[489, 503], [510, 515], [547, 575], [713, 738]]

[{"summary": {"tkn_id": [[7, 8], [14, 14], [19, 19]], "idx": [[52, 61], [90, 92], [118, 125]], "text": "the staff ... is ... helpful"}, "review": {"tkn_id": [[103, 105], [107, 107], [113, 118]], "idx": [[489, 503], [510, 515], [547, 575]], "text": "Talking to the ... staff ... proved to be wasting of time"}}, {"summary": {"tkn_id": [[1, 4]], "idx": [[5, 32]], "text": "hotel is highly recommended"}, "review": {"tkn_id": [[147, 151]], "idx": [[713, 738]], "text": "'ll never stay here again"}}]

Many nice things - walking distance to McDonalds and IHOP-breakfast there for 13.95/free coffee for guests-great location - right across from Gulf-Staff extremely helpful-has trolley you can reserve spot on (on/off all day long) to see al of the well-known spots-my son did jet skiing and it was the same price as at home :) IF you live in florida ask for your Florida residence rate and that made it affordable for us - pool was beautiful -I would stay there again for sure!

[[147, 170], [440, 475]]

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It was a very comfortable and fun place to be at the end of an active day/evening in town. The staff was extremely friendly and helpful. We especially enjoyed the outside restaurant at breakfast and thought the lavish poolside landscaping was beautiful. Also enjoyed the live entertainment at the tiki bar. This was our second visit to Key West and we much preferred staying at The Inn at Key West instead of staying in town.

[[91, 123], [128, 135]]

[{"summary": {"tkn_id": [[7, 14], [16, 16]], "idx": [[52, 92], [98, 106]], "text": "the staff provide a good service that is ... friendly"}, "review": {"tkn_id": [[22, 26]], "idx": [[91, 123]], "text": "The staff was extremely friendly"}}, {"summary": {"tkn_id": [[7, 14], [19, 19]], "idx": [[52, 92], [118, 125]], "text": "the staff provide a good service that is ... helpful"}, "review": {"tkn_id": [[22, 24], [28, 28]], "idx": [[91, 104], [128, 135]], "text": "The staff was ... helpful"}}]

Everything about this place is top-notch. The lobby is beautiful - the staff is cheerful, friendly and helpful. They make changes and solve problems with a great attitude. The rooms are clean, well-furnished and comfortable. The pool area and hot tub are well-maintained and a great place to just kick back. This would be my first choice if I ever return to Key West. Highly recommended.

[[67, 110], [368, 386]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 32]], "text": "This hotel is highly recommended"}, "review": {"tkn_id": [[78, 79]], "idx": [[368, 386]], "text": "Highly recommended"}}, {"summary": {"tkn_id": [[7, 19]], "idx": [[52, 125]], "text": "the staff provide a good service that is both friendly and always helpful"}, "review": {"tkn_id": [[14, 21]], "idx": [[67, 110]], "text": "the staff is cheerful, friendly and helpful"}}]

My wife wasn't too thrilled that I booked this hotel. She wasn't impressed by the outside. Her mind changed as soon as we entered our room. She loved it. It was one of the cleanest hotel we've stayed at. The staff was very nice. I would stay here on my next trip to the keys.

[[204, 274]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 32]], "text": "This hotel is highly recommended"}, "review": {"tkn_id": [[53, 63]], "idx": [[229, 274]], "text": "I would stay here on my next trip to the keys"}}, {"summary": {"tkn_id": [[0, 19]], "idx": [[0, 125]], "text": "This hotel is highly recommended especially because the staff provide a good service that is both friendly and always helpful"}, "review": {"tkn_id": [[47, 63]], "idx": [[204, 274]], "text": "The staff was very nice. I would stay here on my next trip to the keys"}}]

We stayed two nights at this overpriced hotel! It looks just like a dirty motel with filthy rugs and roaches! The staff was rude and not very helpful! You can stay at lovely B&B in old town that is actually cheaper than this dump! Please stay away!

[[110, 149], [151, 247]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 32]], "text": "This hotel is highly recommended"}, "review": {"tkn_id": [[31, 50]], "idx": [[151, 247]], "text": "You can stay at lovely B&B in old town that is actually cheaper than this dump! Please stay away"}}, {"summary": {"tkn_id": [[7, 8], [14, 19]], "idx": [[52, 61], [90, 125]], "text": "the staff ... is both friendly and always helpful"}, "review": {"tkn_id": [[22, 29]], "idx": [[110, 149]], "text": "The staff was rude and not very helpful"}}]

Exceeded our expectations ten fold. Clean, friendly, gorgeous, only draw back is the location but it was also nice to be away from the main strip.

[[36, 51]]

[{"summary": {"tkn_id": [[7, 12]], "idx": [[52, 84]], "text": "the staff provide a good service"}, "review": {"tkn_id": [[6, 8]], "idx": [[36, 51]], "text": "Clean, friendly"}}, {"summary": {"tkn_id": [[8, 8], [14, 14], [16, 16]], "idx": [[56, 61], [90, 92], [98, 106]], "text": "staff ... is ... friendly"}, "review": {"tkn_id": [[8, 8]], "idx": [[43, 51]], "text": "friendly"}}]

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The hotel is a great place to stay and it is a recommended hotel.

I visited Toronto end of May and stayed in this hotel with a colleague. The hotel is situated in the city centre of Toronto. The rooms in the hotel were cleaned and spacious. The bedding was very nice; the bathroom was modern with marble unit top and the toiletries were of good quality. The corridor had also an ice machine which I thought was very good idea, for those who like their cold water any time of the day. The breakfast in the hotel was also good, with a good choice of food. Newspapers were delivered to you in the morning and the staffs were very pleasant and helpful. The hotel also had a bar with a dancing floor and this was quite handy for us as we could drink and dance in. I will go there again if I ever go to Toronto and will definitely recommend it.

[[693, 738], [748, 771]]

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We stayed at this hotel for 7 nights and had a fantastic time. The hotel is very nice and the staff are very helpful and friendly. Our room was on the 8th floor and it was a very good size and the bathroom was spacious. We had breakfast in the Market Garden, it was great with a very good choice. I found the hotel to be very quiet even although it is a very busy hotel. The location of this hotel is great. It is a 2 minute walk to the Eaton Centre (which is great) and about 20 -25 minute walk down to Front Street for the CN Tower.

[[67, 85], [375, 386], [392, 406]]

[{"summary": {"tkn_id": [[1, 7]], "idx": [[4, 34]], "text": "hotel is a great place to stay"}, "review": {"tkn_id": [[15, 18], [83, 84], [86, 88]], "idx": [[67, 85], [375, 386], [392, 406]], "text": "hotel is very nice ... location of ... hotel is great"}}]

I have stayed at the Delta Chelsea in Toronto many many times over the past years and have never been disappointed. The quality of this hotel is second to none and the location is perfect. close to everything "downtown". as well as transit . The rooms are well kept, clean. and the beds are incredibly comfortable. If I have one negative comment regarding this hotel it would be that the restaurant is very expensive. I find myself going out to eat meals while staying at the Delta Chelsea. All in all. I always enjoy my stay at this hotel.

[[116, 159], [503, 539]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 34]], "text": "The hotel is a great place to stay"}, "review": {"tkn_id": [[22, 30]], "idx": [[116, 159]], "text": "The quality of this hotel is second to none"}}, {"summary": {"tkn_id": [[9, 13]], "idx": [[39, 64]], "text": "it is a recommended hotel"}, "review": {"tkn_id": [[102, 109]], "idx": [[503, 539]], "text": "I always enjoy my stay at this hotel"}}]

I visited TO for my birthday. The Delta Chelsea prestige clerk didnt have any interest in doing something special for my birthday (Montreal Delta Centerville are more then happy to give wonderful experience for celebrations!) Even though it was written on my reservation I was there for my bday; I had to verbally remind them and they didnt seem too interested. Got a few balloons and 2 chocolate strawberries. Woohoo! In the morning I finally got them to give me free breakfast. Rm was clean and for most part comfortable

[]

[]

enjoyed a week for business, especially enjoyed the spa next door Elmwood Spa - they give a discount if show your room key. the curry's at lunch time in the bistro are great as is the affordable food in the cafe part. Pub i didn't like too much . but the restaurant is excellent. business services are really good - make sure you get an upgraded room and that been renovated as some are looking rather tired. great staff, very friendly

[[157, 173], [409, 420]]

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The room was small and definitely in need of a makeover. The bathroom was very small and very much in need of a makeover. I am sure both were clean, but they did not seem to be clean because they are so dingy. At $300 for one night, I was grossly over charged.

[]

[]

Stayed here for the weekend of November 4-6. Got a last minute deal and was happy with the location. There is some construction nearby so be warned of the noise in the early morning. Close to all amenities.

[[45, 99]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 34]], "text": "The hotel is a great place to stay"}, "review": {"tkn_id": [[11, 21]], "idx": [[45, 99]], "text": "Got a last minute deal and was happy with the location"}}]

Enjoyed the Delta experience, will definately come back. The retaurant staff were outstanding, epecially the chef on duty.

[[0, 11], [18, 28], [30, 55]]

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This hotel is very recommended and it is an excellent hotel to stay at.

I visited Toronto end of May and stayed in this hotel with a colleague. The hotel is situated in the city centre of Toronto. The rooms in the hotel were cleaned and spacious. The bedding was very nice; the bathroom was modern with marble unit top and the toiletries were of good quality. The corridor had also an ice machine which I thought was very good idea, for those who like their cold water any time of the day. The breakfast in the hotel was also good, with a good choice of food. Newspapers were delivered to you in the morning and the staffs were very pleasant and helpful. The hotel also had a bar with a dancing floor and this was quite handy for us as we could drink and dance in. I will go there again if I ever go to Toronto and will definitely recommend it.

[[125, 225], [743, 771]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 30]], "text": "This hotel is very recommended"}, "review": {"tkn_id": [[156, 159]], "idx": [[743, 771]], "text": "will definitely recommend it"}}, {"summary": {"tkn_id": [[6, 13]], "idx": [[35, 70]], "text": "it is an excellent hotel to stay at"}, "review": {"tkn_id": [[26, 45]], "idx": [[125, 225]], "text": "The rooms in the hotel were cleaned and spacious. The bedding was very nice; the bathroom was modern"}}]

We stayed at this hotel for 7 nights and had a fantastic time. The hotel is very nice and the staff are very helpful and friendly. Our room was on the 8th floor and it was a very good size and the bathroom was spacious. We had breakfast in the Market Garden, it was great with a very good choice. I found the hotel to be very quiet even although it is a very busy hotel. The location of this hotel is great. It is a 2 minute walk to the Eaton Centre (which is great) and about 20 -25 minute walk down to Front Street for the CN Tower.

[[0, 23], [37, 61]]

[{"summary": {"tkn_id": [[0, 1], [7, 13]], "idx": [[0, 10], [38, 70]], "text": "This hotel ... is an excellent hotel to stay at"}, "review": {"tkn_id": [[0, 4], [8, 12]], "idx": [[0, 23], [37, 61]], "text": "We stayed at this hotel ... and had a fantastic time"}}]

I have stayed at the Delta Chelsea in Toronto many many times over the past years and have never been disappointed. The quality of this hotel is second to none and the location is perfect. close to everything "downtown". as well as transit . The rooms are well kept, clean. and the beds are incredibly comfortable. If I have one negative comment regarding this hotel it would be that the restaurant is very expensive. I find myself going out to eat meals while staying at the Delta Chelsea. All in all. I always enjoy my stay at this hotel.

[[116, 159], [503, 539]]

[{"summary": {"tkn_id": [[6, 13]], "idx": [[35, 70]], "text": "it is an excellent hotel to stay at"}, "review": {"tkn_id": [[22, 30]], "idx": [[116, 159]], "text": "The quality of this hotel is second to none"}}, {"summary": {"tkn_id": [[0, 4]], "idx": [[0, 30]], "text": "This hotel is very recommended"}, "review": {"tkn_id": [[102, 109]], "idx": [[503, 539]], "text": "I always enjoy my stay at this hotel"}}]

I visited TO for my birthday. The Delta Chelsea prestige clerk didnt have any interest in doing something special for my birthday (Montreal Delta Centerville are more then happy to give wonderful experience for celebrations!) Even though it was written on my reservation I was there for my bday; I had to verbally remind them and they didnt seem too interested. Got a few balloons and 2 chocolate strawberries. Woohoo! In the morning I finally got them to give me free breakfast. Rm was clean and for most part comfortable

[]

[]

enjoyed a week for business, especially enjoyed the spa next door Elmwood Spa - they give a discount if show your room key. the curry's at lunch time in the bistro are great as is the affordable food in the cafe part. Pub i didn't like too much . but the restaurant is excellent. business services are really good - make sure you get an upgraded room and that been renovated as some are looking rather tired. great staff, very friendly

[[251, 278], [280, 313], [409, 435]]

[{"summary": {"tkn_id": [[6, 13]], "idx": [[35, 70]], "text": "it is an excellent hotel to stay at"}, "review": {"tkn_id": [[55, 58], [60, 64], [84, 88]], "idx": [[251, 278], [280, 313], [409, 435]], "text": "the restaurant is excellent ... business services are really good ... great staff, very friendly"}}]

The room was small and definitely in need of a makeover. The bathroom was very small and very much in need of a makeover. I am sure both were clean, but they did not seem to be clean because they are so dingy. At $300 for one night, I was grossly over charged.

[[210, 259]]

[{"summary": {"tkn_id": [[0, 13]], "idx": [[0, 70]], "text": "This hotel is very recommended and it is an excellent hotel to stay at"}, "review": {"tkn_id": [[47, 58]], "idx": [[210, 259]], "text": "At $300 for one night, I was grossly over charged"}}]

Stayed here for the weekend of November 4-6. Got a last minute deal and was happy with the location. There is some construction nearby so be warned of the noise in the early morning. Close to all amenities.

[]

[]

Enjoyed the Delta experience, will definately come back. The retaurant staff were outstanding, epecially the chef on duty.

[[0, 11], [18, 28], [61, 93]]

[{"summary": {"tkn_id": [[9, 13]], "idx": [[44, 70]], "text": "excellent hotel to stay at"}, "review": {"tkn_id": [[0, 1], [3, 3], [11, 14]], "idx": [[0, 11], [18, 28], [61, 93]], "text": "Enjoyed the ... experience ... retaurant staff were outstanding"}}]

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This was definitely a great hotel.

We stayed here during Mardi Gras and couldnt ask for a better location. St. Charles is the main parade route so that means it passes right out your door. The hotel gives you wristbands to enter the building which is good because that means randoms cant go in. We stalked out positions within a couple blocks of the hotel to watch the parade and could easily go back to the room for a break. The room is equipped with a small kitchen which was perfect to heat up our leftovers and make some small meals. Even if it wasnt Mardi Gras, it's a good base to explore New Orleans with the trolley right outside your door. It's within walking distance of prime Garden district and it's a long walk to the French Quarter.probably 30 minutes to 40 minutes. The rooms could be updated, but the staff was very helpful even during the stressful Mardi Gras time (super busy for them) It also had a very spacious and updated gym to burn those calories off from all the good food you eat in New Orleans

[]

[]

From the time we stepped out of our car to hand over our keys to the time we left we were treated like royalty. The porters, Kevin and Mr. Turner were exceptional and made us feel most welcome especially after travelling 11 hours in the car. We stayed in a studio with a king bed and full kitchen, dressing area and shower. All were very clean. We exchanged our time share and this was definitely a pleasant surprise. The Resort is in a residential area right on the St. Charles trolley line. We purchased a Jazzy Pass at Walgreens down the street and never needed our car.

[[242, 343]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 33]], "text": "This was definitely a great hotel"}, "review": {"tkn_id": [[49, 70]], "idx": [[242, 343]], "text": "We stayed in a studio with a king bed and full kitchen, dressing area and shower. All were very clean"}}]

My daughter and I spend a weekend here while job hunting, school interviewing and house hunting. This was the perfect home base for all of our explorations. We have made many many trips to New Orleans but this was our 1st time staying outside of the Quarter. It was wonderful! The staff was amazing, so very nice. The rooms were spacious and well appointed, the beds very comfortable and everything upgraded and modern. Having the streetcar stop right out front made everything so easy. Would recommend this to anyone visiting this amazing city!

[[97, 155]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 34]], "text": "This was definitely a great hotel."}, "review": {"tkn_id": [[18, 28]], "idx": [[97, 155]], "text": "This was the perfect home base for all of our explorations"}}]

WOW - looking via the internet I was looking forward to staying at the Avenue Plaza. Too bad there was no information about them being timeshares. The location is great - right on the St. Charles streetcar line. But we didn't get fresh towels, the beds were not made up, the floors were dirty.NOT what you want to see when you are traveling, especially when you know there are so many hotels in NO that are way classier. Would not recommend staying here at all.

[[248, 269], [421, 440]]

[{"summary": {"tkn_id": [[1, 1], [3, 5]], "idx": [[5, 8], [20, 33]], "text": "was ... a great hotel"}, "review": {"tkn_id": [[50, 54], [88, 90]], "idx": [[248, 269], [421, 440]], "text": "beds were not made up ... Would not recommend"}}]

Great hotel. My wife and I showed up at 11:30 PM for the BCS championship game. Our original hotel was oversold, and they contacted the Avenue Plaza. The staff was very nice. The room was nicely appointed, with a refrigerator, stove, and coffee pot. The bathroom was small, but everything worked; it was clean, and the bed was comfortable. We could have spent a lot more and gotten a lot less.

[[0, 11]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 33]], "text": "This was definitely a great hotel"}, "review": {"tkn_id": [[0, 1]], "idx": [[0, 11]], "text": "Great hotel"}}]

Great location for bar/ restaurant hopping on St Charles, nice and clean pool, fantastic steak house on site! Fun 24/7 bar next door for karaoke. Loved my stay for my birthday. Walk down to the Blind Pelican for drinks, 15$ taxi to quarter, great shopping on Magazine st.

[[0, 14], [58, 77], [79, 108], [146, 159]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 33]], "text": "This was definitely a great hotel"}, "review": {"tkn_id": [[0, 1], [10, 13], [15, 19], [29, 31]], "idx": [[0, 14], [58, 77], [79, 108], [146, 159]], "text": "Great location ... nice and clean pool ... fantastic steak house on site ... Loved my stay"}}]

Staff were very friendly and helpful. Rooms were large and clean and well appointed with tv, kitchenette, etc. Great shower. Even though this is a timeshare there was no pressure to buy. All staff went out of there way to be helpful.

[[0, 24], [111, 123]]

[{"summary": {"tkn_id": [[4, 5]], "idx": [[22, 33]], "text": "great hotel"}, "review": {"tkn_id": [[0, 3], [22, 23]], "idx": [[0, 24], [111, 123]], "text": "Staff were very friendly ... Great shower"}}]

This is a wonderful place to stay in a beautiful section of New Orleans. Fine dining and transportation all within walking distance. Well worth the money, I will stay here again!

[[0, 33], [133, 177]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 33]], "text": "This was definitely a great hotel"}, "review": {"tkn_id": [[0, 6], [24, 33]], "idx": [[0, 33], [133, 177]], "text": "This is a wonderful place to stay ... Well worth the money, I will stay here again"}}]

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This is such a great hotel to stay in.

We stayed here during Mardi Gras and couldnt ask for a better location. St. Charles is the main parade route so that means it passes right out your door. The hotel gives you wristbands to enter the building which is good because that means randoms cant go in. We stalked out positions within a couple blocks of the hotel to watch the parade and could easily go back to the room for a break. The room is equipped with a small kitchen which was perfect to heat up our leftovers and make some small meals. Even if it wasnt Mardi Gras, it's a good base to explore New Orleans with the trolley right outside your door. It's within walking distance of prime Garden district and it's a long walk to the French Quarter.probably 30 minutes to 40 minutes. The rooms could be updated, but the staff was very helpful even during the stressful Mardi Gras time (super busy for them) It also had a very spacious and updated gym to burn those calories off from all the good food you eat in New Orleans

[[154, 220], [417, 450]]

[{"summary": {"tkn_id": [[4, 8]], "idx": [[15, 37]], "text": "great hotel to stay in"}, "review": {"tkn_id": [[32, 43], [85, 90]], "idx": [[154, 220], [417, 450]], "text": "The hotel gives you wristbands to enter the building which is good ... a small kitchen which was perfect"}}]

From the time we stepped out of our car to hand over our keys to the time we left we were treated like royalty. The porters, Kevin and Mr. Turner were exceptional and made us feel most welcome especially after travelling 11 hours in the car. We stayed in a studio with a king bed and full kitchen, dressing area and shower. All were very clean. We exchanged our time share and this was definitely a pleasant surprise. The Resort is in a residential area right on the St. Charles trolley line. We purchased a Jazzy Pass at Walgreens down the street and never needed our car.

[[0, 39], [62, 110], [112, 123], [146, 192]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 37]], "text": "This is such a great hotel to stay in"}, "review": {"tkn_id": [[0, 8], [14, 23], [25, 26], [32, 39]], "idx": [[0, 39], [62, 110], [112, 123], [146, 192]], "text": "From the time we stepped out of our car ... to the time we left we were treated like royalty ... The porters ... were exceptional and made us feel most welcome"}}]

My daughter and I spend a weekend here while job hunting, school interviewing and house hunting. This was the perfect home base for all of our explorations. We have made many many trips to New Orleans but this was our 1st time staying outside of the Quarter. It was wonderful! The staff was amazing, so very nice. The rooms were spacious and well appointed, the beds very comfortable and everything upgraded and modern. Having the streetcar stop right out front made everything so easy. Would recommend this to anyone visiting this amazing city!

[[487, 544]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 37]], "text": "This is such a great hotel to stay in"}, "review": {"tkn_id": [[94, 102]], "idx": [[487, 544]], "text": "Would recommend this to anyone visiting this amazing city"}}]

WOW - looking via the internet I was looking forward to staying at the Avenue Plaza. Too bad there was no information about them being timeshares. The location is great - right on the St. Charles streetcar line. But we didn't get fresh towels, the beds were not made up, the floors were dirty.NOT what you want to see when you are traveling, especially when you know there are so many hotels in NO that are way classier. Would not recommend staying here at all.

[[216, 292], [421, 460]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 37]], "text": "This is such a great hotel to stay in"}, "review": {"tkn_id": [[42, 59], [88, 94]], "idx": [[216, 292], [421, 460]], "text": "we didn't get fresh towels, the beds were not made up, the floors were dirty ... Would not recommend staying here at all"}}]

Great hotel. My wife and I showed up at 11:30 PM for the BCS championship game. Our original hotel was oversold, and they contacted the Avenue Plaza. The staff was very nice. The room was nicely appointed, with a refrigerator, stove, and coffee pot. The bathroom was small, but everything worked; it was clean, and the bed was comfortable. We could have spent a lot more and gotten a lot less.

[[0, 11]]

[{"summary": {"tkn_id": [[0, 1], [3, 5]], "idx": [[0, 7], [13, 26]], "text": "This is ... a great hotel"}, "review": {"tkn_id": [[0, 1]], "idx": [[0, 11]], "text": "Great hotel"}}]

Great location for bar/ restaurant hopping on St Charles, nice and clean pool, fantastic steak house on site! Fun 24/7 bar next door for karaoke. Loved my stay for my birthday. Walk down to the Blind Pelican for drinks, 15$ taxi to quarter, great shopping on Magazine st.

[[146, 159]]

[{"summary": {"tkn_id": [[4, 8]], "idx": [[15, 37]], "text": "great hotel to stay in"}, "review": {"tkn_id": [[29, 31]], "idx": [[146, 159]], "text": "Loved my stay"}}]

Staff were very friendly and helpful. Rooms were large and clean and well appointed with tv, kitchenette, etc. Great shower. Even though this is a timeshare there was no pressure to buy. All staff went out of there way to be helpful.

[[0, 123]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 37]], "text": "This is such a great hotel to stay in"}, "review": {"tkn_id": [[0, 23]], "idx": [[0, 123]], "text": "Staff were very friendly and helpful. Rooms were large and clean and well appointed with tv, kitchenette, etc. Great shower"}}]

This is a wonderful place to stay in a beautiful section of New Orleans. Fine dining and transportation all within walking distance. Well worth the money, I will stay here again!

[[0, 36], [155, 177]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 37]], "text": "This is such a great hotel to stay in"}, "review": {"tkn_id": [[0, 7], [29, 33]], "idx": [[0, 36], [155, 177]], "text": "This is a wonderful place to stay in ... I will stay here again"}}]

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This is a great hotel.

We stayed here during Mardi Gras and couldnt ask for a better location. St. Charles is the main parade route so that means it passes right out your door. The hotel gives you wristbands to enter the building which is good because that means randoms cant go in. We stalked out positions within a couple blocks of the hotel to watch the parade and could easily go back to the room for a break. The room is equipped with a small kitchen which was perfect to heat up our leftovers and make some small meals. Even if it wasnt Mardi Gras, it's a good base to explore New Orleans with the trolley right outside your door. It's within walking distance of prime Garden district and it's a long walk to the French Quarter.probably 30 minutes to 40 minutes. The rooms could be updated, but the staff was very helpful even during the stressful Mardi Gras time (super busy for them) It also had a very spacious and updated gym to burn those calories off from all the good food you eat in New Orleans

[[42, 70], [395, 399], [403, 432]]

[{"summary": {"tkn_id": [[1, 4]], "idx": [[5, 21]], "text": "is a great hotel"}, "review": {"tkn_id": [[8, 13], [81, 81], [83, 87]], "idx": [[42, 70], [395, 399], [403, 432]], "text": "nt ask for a better location ... room ... equipped with a small kitchen"}}]

From the time we stepped out of our car to hand over our keys to the time we left we were treated like royalty. The porters, Kevin and Mr. Turner were exceptional and made us feel most welcome especially after travelling 11 hours in the car. We stayed in a studio with a king bed and full kitchen, dressing area and shower. All were very clean. We exchanged our time share and this was definitely a pleasant surprise. The Resort is in a residential area right on the St. Charles trolley line. We purchased a Jazzy Pass at Walgreens down the street and never needed our car.

[[0, 39], [62, 110], [125, 192]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 21]], "text": "This is a great hotel"}, "review": {"tkn_id": [[0, 8], [14, 23], [28, 39]], "idx": [[0, 39], [62, 110], [125, 192]], "text": "From the time we stepped out of our car ... to the time we left we were treated like royalty ... Kevin and Mr. Turner were exceptional and made us feel most welcome"}}]

My daughter and I spend a weekend here while job hunting, school interviewing and house hunting. This was the perfect home base for all of our explorations. We have made many many trips to New Orleans but this was our 1st time staying outside of the Quarter. It was wonderful! The staff was amazing, so very nice. The rooms were spacious and well appointed, the beds very comfortable and everything upgraded and modern. Having the streetcar stop right out front made everything so easy. Would recommend this to anyone visiting this amazing city!

[[97, 155]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 21]], "text": "This is a great hotel"}, "review": {"tkn_id": [[18, 28]], "idx": [[97, 155]], "text": "This was the perfect home base for all of our explorations"}}]

WOW - looking via the internet I was looking forward to staying at the Avenue Plaza. Too bad there was no information about them being timeshares. The location is great - right on the St. Charles streetcar line. But we didn't get fresh towels, the beds were not made up, the floors were dirty.NOT what you want to see when you are traveling, especially when you know there are so many hotels in NO that are way classier. Would not recommend staying here at all.

[[377, 391], [398, 419], [421, 448]]

[{"summary": {"tkn_id": [[3, 4]], "idx": [[10, 21]], "text": "great hotel"}, "review": {"tkn_id": [[78, 80], [83, 86], [88, 91]], "idx": [[377, 391], [398, 419], [421, 448]], "text": "so many hotels ... that are way classier ... Would not recommend staying"}}]

Great hotel. My wife and I showed up at 11:30 PM for the BCS championship game. Our original hotel was oversold, and they contacted the Avenue Plaza. The staff was very nice. The room was nicely appointed, with a refrigerator, stove, and coffee pot. The bathroom was small, but everything worked; it was clean, and the bed was comfortable. We could have spent a lot more and gotten a lot less.

[[0, 11]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 21]], "text": "This is a great hotel"}, "review": {"tkn_id": [[0, 1]], "idx": [[0, 11]], "text": "Great hotel"}}]

Great location for bar/ restaurant hopping on St Charles, nice and clean pool, fantastic steak house on site! Fun 24/7 bar next door for karaoke. Loved my stay for my birthday. Walk down to the Blind Pelican for drinks, 15$ taxi to quarter, great shopping on Magazine st.

[[0, 14], [58, 77], [79, 108], [146, 159]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 21]], "text": "This is a great hotel"}, "review": {"tkn_id": [[0, 1], [10, 13], [15, 19], [29, 31]], "idx": [[0, 14], [58, 77], [79, 108], [146, 159]], "text": "Great location ... nice and clean pool ... fantastic steak house on site ... Loved my stay"}}]

Staff were very friendly and helpful. Rooms were large and clean and well appointed with tv, kitchenette, etc. Great shower. Even though this is a timeshare there was no pressure to buy. All staff went out of there way to be helpful.

[[111, 123]]

[{"summary": {"tkn_id": [[3, 4]], "idx": [[10, 21]], "text": "great hotel"}, "review": {"tkn_id": [[22, 23]], "idx": [[111, 123]], "text": "Great shower"}}]

This is a wonderful place to stay in a beautiful section of New Orleans. Fine dining and transportation all within walking distance. Well worth the money, I will stay here again!

[[0, 33]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 21]], "text": "This is a great hotel"}, "review": {"tkn_id": [[0, 6]], "idx": [[0, 33]], "text": "This is a wonderful place to stay"}}]

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This was definitely a great hotel.

Overpriced Stayed there with my family Aug 1 to 4 2005. Good points - its on Bourbon Street. Bad points - its on Bourbon Street + everything else. Asked for a quiet room months ahead, we were given a room next to the elevator: noisy, lots of convention goers yelling up and down the corridor at 3 a.m. Parking is difficult - they have a garage (about $30/ day !) but its small and spaces are tight. My wife had to go to ER whilst we were there, they didn't even know where the nearest hospital was ! Constant feeling that they wanted our cash but didn't want to provide anything like service in return. Avoid.

[[0, 10], [603, 608]]

[{"summary": {"tkn_id": [[3, 5]], "idx": [[20, 33]], "text": "a great hotel"}, "review": {"tkn_id": [[0, 0], [129, 129]], "idx": [[0, 10], [603, 608]], "text": "Overpriced ... Avoid"}}]

Had a great time! We splurged and booked two Bourbon Street balcony rooms for a post-graduation celebration with our two young adult daughters. Although the hotel itself is a little long-in-the-tooth, its location on lower Bourbon Street can't be beat. There are nicer, fancier hotels and inns nearby, but we chose the Royal Sonesta specifically for its location. Yes, it's noisy and you can hear music and rowdy crowds until late at night, but we anticipated this too. Bourbon Street was busier for an early June Monday and Tuesday night than I would have expected, but we had fun sitting on the balcony, throwing beads at the crowds who happened to walk by.

[]

[]

Jazzfest Stay here for 8 nights and for the most part it was very enjoyable except for a few monir things that added up. For about 3-4 days the hot water was only luke warm, one day I went out and took off the privacy sign and by 3pm the room was not made up, had to call housekeeping and when I returned at 4pm, it still was not done, had to put in an angry second call to have the room done ASAP. Also one monring I had the privacy sign on and housekeeping still knocked on my door, lucky I was not sleeping.The location cannot be beat and service/staff is still very good.

[[514, 537], [542, 558], [570, 574]]

[{"summary": {"tkn_id": [[2, 5]], "idx": [[9, 33]], "text": "definitely a great hotel"}, "review": {"tkn_id": [[118, 122], [124, 127], [130, 130]], "idx": [[514, 537], [542, 558], [570, 574]], "text": "location cannot be beat ... service/staff is ... good"}}]

Great hotel! I have family in New Orleans so I am pretty familiar with the city.I have stayed in a good deal of places/areas of town. The Royal Sonesta, by far, offers the best location and experience. One of the three hotel bars to the GREAT restaurant for breakfast to the fabulous rooms, this place is a treasure. We had a courtyard room that opened up to the pool deck. BEAUTIFUL! And the price was right too!

[[0, 11]]

[{"summary": {"tkn_id": [[0, 1], [3, 5]], "idx": [[0, 8], [20, 33]], "text": "This was ... a great hotel"}, "review": {"tkn_id": [[0, 1]], "idx": [[0, 11]], "text": "Great hotel"}}]

No one returns emails or calls.Upcoming Stay I have booked a room for an upcoming Conference-American College of Cardiology; I have sent emails to various managers at hotel inquiring what amenities are included for the room price of $300+/ SHOCKER - No one responds. I haven't even arrived there for my MARCH Conference, and I am feeling like this is a poorly managed hotel.

[[343, 373]]

[{"summary": {"tkn_id": [[3, 6]], "idx": [[20, 34]], "text": "a great hotel."}, "review": {"tkn_id": [[67, 72]], "idx": [[343, 373]], "text": "this is a poorly managed hotel"}}]

Great place on Bourbon Street Stayed one night at the Royal Sonesta on Bourbon Street. What a great place, very classy and you can't beat the location. Went in June so the rates were very inexpensive. Rooms were very clean and quiet. Definitely would stay there again. First Class.

[[87, 105]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 33]], "text": "This was definitely a great hotel"}, "review": {"tkn_id": [[16, 19]], "idx": [[87, 105]], "text": "What a great place"}}]

Great location, tiny rooms Nice hotel in a great location, but very overpriced. The room was small and not very well maintained. Parking was also overpriced and the scratched my spouse's custom car when the valet parked it.

[[27, 37]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 33]], "text": "This was definitely a great hotel"}, "review": {"tkn_id": [[5, 6]], "idx": [[27, 37]], "text": "Nice hotel"}}]

Very nice hotel Very nice hotel. The reception area is extremely nice. The rooms are also very nice with large flat screens although they are quite small.Very good breakfast. Very good location though as a result quite noisy.

[[16, 31]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 33]], "text": "This was definitely a great hotel"}, "review": {"tkn_id": [[3, 5]], "idx": [[16, 31]], "text": "Very nice hotel"}}]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 34], "reviews_alignments_idx": {"review_0": [[0, 10], [603, 608]], "review_2": [[514, 537], [542, 558], [570, 574]], "review_3": [[0, 11]], "review_4": [[343, 373]], "review_5": [[87, 105]], "review_6": [[27, 37]], "review_7": [[16, 31]]}}]

This is such a great hotel to stay in.

Overpriced Stayed there with my family Aug 1 to 4 2005. Good points - its on Bourbon Street. Bad points - its on Bourbon Street + everything else. Asked for a quiet room months ahead, we were given a room next to the elevator: noisy, lots of convention goers yelling up and down the corridor at 3 a.m. Parking is difficult - they have a garage (about $30/ day !) but its small and spaces are tight. My wife had to go to ER whilst we were there, they didn't even know where the nearest hospital was ! Constant feeling that they wanted our cash but didn't want to provide anything like service in return. Avoid.

[[0, 10], [603, 608]]

[{"summary": {"tkn_id": [[2, 5]], "idx": [[8, 26]], "text": "such a great hotel"}, "review": {"tkn_id": [[0, 0], [129, 129]], "idx": [[0, 10], [603, 608]], "text": "Overpriced ... Avoid"}}]

Had a great time! We splurged and booked two Bourbon Street balcony rooms for a post-graduation celebration with our two young adult daughters. Although the hotel itself is a little long-in-the-tooth, its location on lower Bourbon Street can't be beat. There are nicer, fancier hotels and inns nearby, but we chose the Royal Sonesta specifically for its location. Yes, it's noisy and you can hear music and rowdy crowds until late at night, but we anticipated this too. Bourbon Street was busier for an early June Monday and Tuesday night than I would have expected, but we had fun sitting on the balcony, throwing beads at the crowds who happened to walk by.

[[0, 16], [205, 213], [238, 251]]

[{"summary": {"tkn_id": [[4, 8]], "idx": [[15, 37]], "text": "great hotel to stay in"}, "review": {"tkn_id": [[0, 3], [43, 43], [48, 51]], "idx": [[0, 16], [205, 213], [238, 251]], "text": "Had a great time ... location ... can't be beat"}}]

Jazzfest Stay here for 8 nights and for the most part it was very enjoyable except for a few monir things that added up. For about 3-4 days the hot water was only luke warm, one day I went out and took off the privacy sign and by 3pm the room was not made up, had to call housekeeping and when I returned at 4pm, it still was not done, had to put in an angry second call to have the room done ASAP. Also one monring I had the privacy sign on and housekeeping still knocked on my door, lucky I was not sleeping.The location cannot be beat and service/staff is still very good.

[[514, 537], [542, 558], [565, 575]]

[{"summary": {"tkn_id": [[4, 8]], "idx": [[15, 37]], "text": "great hotel to stay in"}, "review": {"tkn_id": [[118, 122], [124, 127], [129, 131]], "idx": [[514, 537], [542, 558], [565, 575]], "text": "location cannot be beat ... service/staff is ... very good."}}]

Great hotel! I have family in New Orleans so I am pretty familiar with the city.I have stayed in a good deal of places/areas of town. The Royal Sonesta, by far, offers the best location and experience. One of the three hotel bars to the GREAT restaurant for breakfast to the fabulous rooms, this place is a treasure. We had a courtyard room that opened up to the pool deck. BEAUTIFUL! And the price was right too!

[[0, 11]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 37]], "text": "This is such a great hotel to stay in"}, "review": {"tkn_id": [[0, 1]], "idx": [[0, 11]], "text": "Great hotel"}}]

No one returns emails or calls.Upcoming Stay I have booked a room for an upcoming Conference-American College of Cardiology; I have sent emails to various managers at hotel inquiring what amenities are included for the room price of $300+/ SHOCKER - No one responds. I haven't even arrived there for my MARCH Conference, and I am feeling like this is a poorly managed hotel.

[]

[]

Great place on Bourbon Street Stayed one night at the Royal Sonesta on Bourbon Street. What a great place, very classy and you can't beat the location. Went in June so the rates were very inexpensive. Rooms were very clean and quiet. Definitely would stay there again. First Class.

[[87, 105]]

[{"summary": {"tkn_id": [[0, 9]], "idx": [[0, 38]], "text": "This is such a great hotel to stay in."}, "review": {"tkn_id": [[16, 19]], "idx": [[87, 105]], "text": "What a great place"}}]

Great location, tiny rooms Nice hotel in a great location, but very overpriced. The room was small and not very well maintained. Parking was also overpriced and the scratched my spouse's custom car when the valet parked it.

[[27, 37]]

[{"summary": {"tkn_id": [[4, 5]], "idx": [[15, 26]], "text": "great hotel"}, "review": {"tkn_id": [[5, 6]], "idx": [[27, 37]], "text": "Nice hotel"}}]

Very nice hotel Very nice hotel. The reception area is extremely nice. The rooms are also very nice with large flat screens although they are quite small.Very good breakfast. Very good location though as a result quite noisy.

[[16, 31]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 37]], "text": "This is such a great hotel to stay in"}, "review": {"tkn_id": [[3, 5]], "idx": [[16, 31]], "text": "Very nice hotel"}}]

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This is a great hotel.

Overpriced Stayed there with my family Aug 1 to 4 2005. Good points - its on Bourbon Street. Bad points - its on Bourbon Street + everything else. Asked for a quiet room months ahead, we were given a room next to the elevator: noisy, lots of convention goers yelling up and down the corridor at 3 a.m. Parking is difficult - they have a garage (about $30/ day !) but its small and spaces are tight. My wife had to go to ER whilst we were there, they didn't even know where the nearest hospital was ! Constant feeling that they wanted our cash but didn't want to provide anything like service in return. Avoid.

[[0, 10], [603, 608]]

[{"summary": {"tkn_id": [[1, 4]], "idx": [[5, 21]], "text": "is a great hotel"}, "review": {"tkn_id": [[0, 0], [129, 129]], "idx": [[0, 10], [603, 608]], "text": "Overpriced ... Avoid"}}]

Had a great time! We splurged and booked two Bourbon Street balcony rooms for a post-graduation celebration with our two young adult daughters. Although the hotel itself is a little long-in-the-tooth, its location on lower Bourbon Street can't be beat. There are nicer, fancier hotels and inns nearby, but we chose the Royal Sonesta specifically for its location. Yes, it's noisy and you can hear music and rowdy crowds until late at night, but we anticipated this too. Bourbon Street was busier for an early June Monday and Tuesday night than I would have expected, but we had fun sitting on the balcony, throwing beads at the crowds who happened to walk by.

[[205, 213], [238, 251], [578, 604]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 21]], "text": "This is a great hotel"}, "review": {"tkn_id": [[43, 43], [48, 51], [119, 123]], "idx": [[205, 213], [238, 251], [578, 604]], "text": "location ... can't be beat ... fun sitting on the balcony"}}]

Jazzfest Stay here for 8 nights and for the most part it was very enjoyable except for a few monir things that added up. For about 3-4 days the hot water was only luke warm, one day I went out and took off the privacy sign and by 3pm the room was not made up, had to call housekeeping and when I returned at 4pm, it still was not done, had to put in an angry second call to have the room done ASAP. Also one monring I had the privacy sign on and housekeeping still knocked on my door, lucky I was not sleeping.The location cannot be beat and service/staff is still very good.

[[510, 574]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 21]], "text": "This is a great hotel"}, "review": {"tkn_id": [[117, 130]], "idx": [[510, 574]], "text": "The location cannot be beat and service/staff is still very good"}}]

Great hotel! I have family in New Orleans so I am pretty familiar with the city.I have stayed in a good deal of places/areas of town. The Royal Sonesta, by far, offers the best location and experience. One of the three hotel bars to the GREAT restaurant for breakfast to the fabulous rooms, this place is a treasure. We had a courtyard room that opened up to the pool deck. BEAUTIFUL! And the price was right too!

[[0, 11], [134, 200], [291, 316]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 21]], "text": "This is a great hotel"}, "review": {"tkn_id": [[0, 1], [32, 44], [63, 68]], "idx": [[0, 11], [134, 200], [291, 316]], "text": "Great hotel ... The Royal Sonesta, by far, offers the best location and experience ... this place is a treasure."}}]

No one returns emails or calls.Upcoming Stay I have booked a room for an upcoming Conference-American College of Cardiology; I have sent emails to various managers at hotel inquiring what amenities are included for the room price of $300+/ SHOCKER - No one responds. I haven't even arrived there for my MARCH Conference, and I am feeling like this is a poorly managed hotel.

[[325, 373]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 21]], "text": "This is a great hotel"}, "review": {"tkn_id": [[63, 72]], "idx": [[325, 373]], "text": "I am feeling like this is a poorly managed hotel"}}]

Great place on Bourbon Street Stayed one night at the Royal Sonesta on Bourbon Street. What a great place, very classy and you can't beat the location. Went in June so the rates were very inexpensive. Rooms were very clean and quiet. Definitely would stay there again. First Class.

[[87, 105]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 21]], "text": "This is a great hotel"}, "review": {"tkn_id": [[16, 19]], "idx": [[87, 105]], "text": "What a great place"}}]

Great location, tiny rooms Nice hotel in a great location, but very overpriced. The room was small and not very well maintained. Parking was also overpriced and the scratched my spouse's custom car when the valet parked it.

[[27, 57]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 21]], "text": "This is a great hotel"}, "review": {"tkn_id": [[5, 10]], "idx": [[27, 57]], "text": "Nice hotel in a great location"}}]

Very nice hotel Very nice hotel. The reception area is extremely nice. The rooms are also very nice with large flat screens although they are quite small.Very good breakfast. Very good location though as a result quite noisy.

[[0, 15]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 21]], "text": "This is a great hotel"}, "review": {"tkn_id": [[0, 2]], "idx": [[0, 15]], "text": "Very nice hotel"}}]

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The staff at the hotel are friendly and the hotel is recommended.

We stayed in the Locanda Sant'Agostin in January '06, we were very impressed with the quality and friendliness of the service we received. Our room was very quiet, if not a little cold, however I think the Venetian's are a little more hardy when it came to the -C temperatures we experienced. January was a brilliant time to visit, St Mark's square was practically empty and we did not have to queue for anything! Breakfast was basic continental style, but the humourous attention of the waitress more than made up for this. We would recommend this hotel to anyone who wants to experience Venice, you really can walk anywhere from the Hotel, the Rialto Bridge and St Marks are only a few minutes walk away. A brilliant holiday - thank you Locando Sant'Agostin we'll be sending our parents your way next year!

[[54, 137], [525, 554]]

[{"summary": {"tkn_id": [[8, 11]], "idx": [[40, 64]], "text": "the hotel is recommended"}, "review": {"tkn_id": [[104, 108]], "idx": [[525, 554]], "text": "We would recommend this hotel"}}, {"summary": {"tkn_id": [[0, 6]], "idx": [[0, 35]], "text": "The staff at the hotel are friendly"}, "review": {"tkn_id": [[11, 24]], "idx": [[54, 137]], "text": "we were very impressed with the quality and friendliness of the service we received"}}]

My husband and I, as well as another couple reserved 2 rooms on the internet and were very happy with the accommodations. They were clean, comfortable, charming, centrallly located, and breakfast was a nice start to the day with yoghurt, cappuccino, coissants, cereal. The rooms were decorated with old world charm and the bathrooms were newly upgraded. The staff was very friendly and helpful. The location was walking distance to all of Venice. It is easiest to take a water taxi or the walk has many bridges and steps for you to navigate with your luggage. -Great value. Loved Venice and Locanda Sant'Agostin Loretta and Vincent

[[0, 16], [81, 120], [354, 381]]

[{"summary": {"tkn_id": [[8, 11]], "idx": [[40, 64]], "text": "the hotel is recommended"}, "review": {"tkn_id": [[0, 3], [17, 22]], "idx": [[0, 16], [81, 120]], "text": "My husband and I ... were very happy with the accommodations"}}, {"summary": {"tkn_id": [[0, 6]], "idx": [[0, 35]], "text": "The staff at the hotel are friendly"}, "review": {"tkn_id": [[68, 72]], "idx": [[354, 381]], "text": "The staff was very friendly"}}]

Locanda San Agostin is the most charming hotel; it is all about service and making sure the guests are comfortable. The staff are so helpful and so pleasant. We stayed in the apt nearby and found it spacious and clean, and it gave us a flavour of how Venetians live. The hotel is away from the main tourist drag but it is still in a great location, not far from the water-ferry station and Rialto,and quite close to a couple of great restaurants.

[[116, 129], [148, 156]]

[{"summary": {"tkn_id": [[1, 1], [5, 6]], "idx": [[4, 9], [23, 35]], "text": "staff ... are friendly"}, "review": {"tkn_id": [[22, 24], [29, 29]], "idx": [[116, 129], [148, 156]], "text": "The staff are ... pleasant"}}]

The Locanda Sant'Agostin was a delight in every way. The hotel is a historic beauty with a pleasant surprise of a large spacious room and bathroom. The location was ideal; situated off a quiet plaza but within easy walking distance to our destinations.The staff was very friendly and helpful; their English speaking skills were somewhat limited but not problematic. Our stay was very pleasant and I highly recommend this hotel.

[[252, 291], [397, 426]]

[{"summary": {"tkn_id": [[0, 6], [8, 11]], "idx": [[0, 35], [40, 64]], "text": "The staff at the hotel are friendly ... the hotel is recommended"}, "review": {"tkn_id": [[47, 53], [72, 76]], "idx": [[252, 291], [397, 426]], "text": "The staff was very friendly and helpful ... I highly recommend this hotel"}}]

We stayed in the apartment next to the hotel which was spacious, comfortable and clean and a great price for Venice. Breakfast next door at the hotel was lovely and the breakfast lady is very warm and friendly. The staff at reception could not have been more helpful, booking us tickets to a concert, recommending places to visit and restaurants to eat. Would definitely come back and stay again.

[[211, 266]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 35]], "text": "The staff at the hotel are friendly"}, "review": {"tkn_id": [[41, 50]], "idx": [[211, 266]], "text": "The staff at reception could not have been more helpful"}}]

A nice and friendly atmosphere. Everyone were very helpful in helping us with arrangement of a water taxi pickup early Sunday morning. It is located so you can easily (< 5 min) reach the places where the Venezians go out. I am sure that we will consider this place, the next time we go to Venezia.

[[11, 30]]

[{"summary": {"tkn_id": [[1, 1], [5, 6]], "idx": [[4, 9], [23, 35]], "text": "staff ... are friendly"}, "review": {"tkn_id": [[3, 4]], "idx": [[11, 30]], "text": "friendly atmosphere"}}]

The hotel was ideally located in the centre of Venice but in a nice quiet situation. The staff were all very friendly and helpful, and the hotel was spotlessly clean. I would certainly recommend this hotel and when I return to Venice will look no further.

[[85, 117], [167, 205]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 35]], "text": "The staff at the hotel are friendly"}, "review": {"tkn_id": [[17, 22]], "idx": [[85, 117]], "text": "The staff were all very friendly"}}, {"summary": {"tkn_id": [[8, 11]], "idx": [[40, 64]], "text": "the hotel is recommended"}, "review": {"tkn_id": [[33, 38]], "idx": [[167, 205]], "text": "I would certainly recommend this hotel"}}]

ideal place to stay right in the heart of real Venice clean comfortable and elegant rooms very good breakfast very efficient and helpfull staff definetely i will stay again in my nxt visit

[[110, 143], [155, 188]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 35]], "text": "The staff at the hotel are friendly"}, "review": {"tkn_id": [[19, 23]], "idx": [[110, 143]], "text": "very efficient and helpfull staff"}}, {"summary": {"tkn_id": [[8, 11]], "idx": [[40, 64]], "text": "the hotel is recommended"}, "review": {"tkn_id": [[25, 32]], "idx": [[155, 188]], "text": "i will stay again in my nxt visit"}}]

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Staff at this hotel could not have been more helpful and friendly, which really does make this hotel highly recommended. The hotel was really clean, too.

We stayed in the Locanda Sant'Agostin in January '06, we were very impressed with the quality and friendliness of the service we received. Our room was very quiet, if not a little cold, however I think the Venetian's are a little more hardy when it came to the -C temperatures we experienced. January was a brilliant time to visit, St Mark's square was practically empty and we did not have to queue for anything! Breakfast was basic continental style, but the humourous attention of the waitress more than made up for this. We would recommend this hotel to anyone who wants to experience Venice, you really can walk anywhere from the Hotel, the Rialto Bridge and St Marks are only a few minutes walk away. A brilliant holiday - thank you Locando Sant'Agostin we'll be sending our parents your way next year!

[[54, 137], [525, 564]]

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My husband and I, as well as another couple reserved 2 rooms on the internet and were very happy with the accommodations. They were clean, comfortable, charming, centrallly located, and breakfast was a nice start to the day with yoghurt, cappuccino, coissants, cereal. The rooms were decorated with old world charm and the bathrooms were newly upgraded. The staff was very friendly and helpful. The location was walking distance to all of Venice. It is easiest to take a water taxi or the walk has many bridges and steps for you to navigate with your luggage. -Great value. Loved Venice and Locanda Sant'Agostin Loretta and Vincent

[[106, 120], [127, 137], [354, 393]]

[{"summary": {"tkn_id": [[0, 11]], "idx": [[0, 65]], "text": "Staff at this hotel could not have been more helpful and friendly"}, "review": {"tkn_id": [[68, 74]], "idx": [[354, 393]], "text": "The staff was very friendly and helpful"}}, {"summary": {"tkn_id": [[22, 29]], "idx": [[121, 153]], "text": "The hotel was really clean, too."}, "review": {"tkn_id": [[22, 22], [25, 26]], "idx": [[106, 120], [127, 137]], "text": "accommodations ... were clean"}}]

Locanda San Agostin is the most charming hotel; it is all about service and making sure the guests are comfortable. The staff are so helpful and so pleasant. We stayed in the apt nearby and found it spacious and clean, and it gave us a flavour of how Venetians live. The hotel is away from the main tourist drag but it is still in a great location, not far from the water-ferry station and Rialto,and quite close to a couple of great restaurants.

[[120, 140], [148, 156], [190, 198], [212, 217]]

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The Locanda Sant'Agostin was a delight in every way. The hotel is a historic beauty with a pleasant surprise of a large spacious room and bathroom. The location was ideal; situated off a quiet plaza but within easy walking distance to our destinations.The staff was very friendly and helpful; their English speaking skills were somewhat limited but not problematic. Our stay was very pleasant and I highly recommend this hotel.

[[252, 291], [399, 426]]

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We stayed in the apartment next to the hotel which was spacious, comfortable and clean and a great price for Venice. Breakfast next door at the hotel was lovely and the breakfast lady is very warm and friendly. The staff at reception could not have been more helpful, booking us tickets to a concert, recommending places to visit and restaurants to eat. Would definitely come back and stay again.

[[35, 44], [81, 86], [211, 266], [354, 395]]

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A nice and friendly atmosphere. Everyone were very helpful in helping us with arrangement of a water taxi pickup early Sunday morning. It is located so you can easily (< 5 min) reach the places where the Venezians go out. I am sure that we will consider this place, the next time we go to Venezia.

[[11, 30], [32, 134]]

[{"summary": {"tkn_id": [[0, 3], [11, 11]], "idx": [[0, 19], [57, 65]], "text": "Staff at this hotel ... friendly"}, "review": {"tkn_id": [[3, 4]], "idx": [[11, 30]], "text": "friendly atmosphere"}}, {"summary": {"tkn_id": [[0, 9]], "idx": [[0, 52]], "text": "Staff at this hotel could not have been more helpful"}, "review": {"tkn_id": [[6, 23]], "idx": [[32, 134]], "text": "Everyone were very helpful in helping us with arrangement of a water taxi pickup early Sunday morning."}}]

The hotel was ideally located in the centre of Venice but in a nice quiet situation. The staff were all very friendly and helpful, and the hotel was spotlessly clean. I would certainly recommend this hotel and when I return to Venice will look no further.

[[85, 129], [135, 165], [167, 205]]

[{"summary": {"tkn_id": [[0, 11]], "idx": [[0, 65]], "text": "Staff at this hotel could not have been more helpful and friendly"}, "review": {"tkn_id": [[17, 24]], "idx": [[85, 129]], "text": "The staff were all very friendly and helpful"}}, {"summary": {"tkn_id": [[17, 20]], "idx": [[90, 119]], "text": "this hotel highly recommended"}, "review": {"tkn_id": [[33, 38]], "idx": [[167, 205]], "text": "I would certainly recommend this hotel"}}, {"summary": {"tkn_id": [[22, 26]], "idx": [[121, 147]], "text": "The hotel was really clean"}, "review": {"tkn_id": [[27, 31]], "idx": [[135, 165]], "text": "the hotel was spotlessly clean"}}]

ideal place to stay right in the heart of real Venice clean comfortable and elegant rooms very good breakfast very efficient and helpfull staff definetely i will stay again in my nxt visit

[[54, 89], [115, 188]]

[{"summary": {"tkn_id": [[0, 20]], "idx": [[0, 119]], "text": "Staff at this hotel could not have been more helpful and friendly, which really does make this hotel highly recommended"}, "review": {"tkn_id": [[20, 32]], "idx": [[115, 188]], "text": "efficient and helpfull staff definetely i will stay again in my nxt visit"}}, {"summary": {"tkn_id": [[22, 28]], "idx": [[121, 152]], "text": "The hotel was really clean, too"}, "review": {"tkn_id": [[11, 15]], "idx": [[54, 89]], "text": "clean comfortable and elegant rooms"}}]

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The staff at this hotel is very helpful.

Up till today this rating could not have said enough about this hotel unbelievable pool great service at poolside bar from Ed, Zack and Gracie. except for room not cleaned till 3:30 rave reviews great beds clean updated great experience. Then today.still good service from Angela the bartender but ? bar full of local kids/angela's friends?,drinking heavily, dropping the F bomb every couple of minutes and getting loud and obnoxiousthey took up whole side of bar and most of Angela's time and sounded like they frequent the pool often so my question to the mangaement is the bar and pool for the use of your guests or the local kids. Big mistake we are the ones that pay for the rooms maybe you want to reconsider the use of the pool/ bar as for guest use. So far this is the only glitch in a wonderful stay with courteous staff hopefully and anamoly. I would still highly recommend this Inn and its serene setting if some rules too the bartenders are made no drunken friends monopolizing the bar one incident doesn't warrant a bad report.

[[814, 829]]

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"The Inn at Key West" has accomodations at the level of roadside motels, but charges much higher prices. Rooms are small, with uncomfortable beds, dirty rug, and worn-out furniture. The only places that look better than other motels are the lobby and pool. However, nobody sleeps in the lobby. The pool area was crowded, with many smokers wandering around, giving second-hand smoke to children cheerfully playing. I booked a room with two queen beds, but they gave me one with a king bed. Talking to the hotel staff and customer rep of Hotels.com proved to be wasting of time - almost an hour to be exact. Did I mention that the hotle is inconveniently located outside of the old town where the attractions are? I'll never stay here again!

[[489, 575]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 39]], "text": "The staff at this hotel is very helpful"}, "review": {"tkn_id": [[103, 118]], "idx": [[489, 575]], "text": "Talking to the hotel staff and customer rep of Hotels.com proved to be wasting of time"}}]

Many nice things - walking distance to McDonalds and IHOP-breakfast there for 13.95/free coffee for guests-great location - right across from Gulf-Staff extremely helpful-has trolley you can reserve spot on (on/off all day long) to see al of the well-known spots-my son did jet skiing and it was the same price as at home :) IF you live in florida ask for your Florida residence rate and that made it affordable for us - pool was beautiful -I would stay there again for sure!

[[147, 170]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 40]], "text": "The staff at this hotel is very helpful."}, "review": {"tkn_id": [[27, 29]], "idx": [[147, 170]], "text": "Staff extremely helpful"}}]

It was a very comfortable and fun place to be at the end of an active day/evening in town. The staff was extremely friendly and helpful. We especially enjoyed the outside restaurant at breakfast and thought the lavish poolside landscaping was beautiful. Also enjoyed the live entertainment at the tiki bar. This was our second visit to Key West and we much preferred staying at The Inn at Key West instead of staying in town.

[[91, 135]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 39]], "text": "The staff at this hotel is very helpful"}, "review": {"tkn_id": [[22, 28]], "idx": [[91, 135]], "text": "The staff was extremely friendly and helpful"}}]

Everything about this place is top-notch. The lobby is beautiful - the staff is cheerful, friendly and helpful. They make changes and solve problems with a great attitude. The rooms are clean, well-furnished and comfortable. The pool area and hot tub are well-maintained and a great place to just kick back. This would be my first choice if I ever return to Key West. Highly recommended.

[[67, 79], [103, 110]]

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My wife wasn't too thrilled that I booked this hotel. She wasn't impressed by the outside. Her mind changed as soon as we entered our room. She loved it. It was one of the cleanest hotel we've stayed at. The staff was very nice. I would stay here on my next trip to the keys.

[]

[]

We stayed two nights at this overpriced hotel! It looks just like a dirty motel with filthy rugs and roaches! The staff was rude and not very helpful! You can stay at lovely B&B in old town that is actually cheaper than this dump! Please stay away!

[[110, 123], [133, 149]]

[{"summary": {"tkn_id": [[1, 7]], "idx": [[4, 39]], "text": "staff at this hotel is very helpful"}, "review": {"tkn_id": [[22, 24], [27, 29]], "idx": [[110, 123], [133, 149]], "text": "The staff was ... not very helpful"}}]

Exceeded our expectations ten fold. Clean, friendly, gorgeous, only draw back is the location but it was also nice to be away from the main strip.

[[43, 51]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 39]], "text": "The staff at this hotel is very helpful"}, "review": {"tkn_id": [[8, 8]], "idx": [[43, 51]], "text": "friendly"}}]

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This is a highly recommended hotel with very friendly and helpful staff.

We stayed in the Locanda Sant'Agostin in January '06, we were very impressed with the quality and friendliness of the service we received. Our room was very quiet, if not a little cold, however I think the Venetian's are a little more hardy when it came to the -C temperatures we experienced. January was a brilliant time to visit, St Mark's square was practically empty and we did not have to queue for anything! Breakfast was basic continental style, but the humourous attention of the waitress more than made up for this. We would recommend this hotel to anyone who wants to experience Venice, you really can walk anywhere from the Hotel, the Rialto Bridge and St Marks are only a few minutes walk away. A brilliant holiday - thank you Locando Sant'Agostin we'll be sending our parents your way next year!

[[67, 85], [98, 125], [525, 595]]

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My husband and I, as well as another couple reserved 2 rooms on the internet and were very happy with the accommodations. They were clean, comfortable, charming, centrallly located, and breakfast was a nice start to the day with yoghurt, cappuccino, coissants, cereal. The rooms were decorated with old world charm and the bathrooms were newly upgraded. The staff was very friendly and helpful. The location was walking distance to all of Venice. It is easiest to take a water taxi or the walk has many bridges and steps for you to navigate with your luggage. -Great value. Loved Venice and Locanda Sant'Agostin Loretta and Vincent

[[354, 393], [574, 579], [591, 611]]

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Locanda San Agostin is the most charming hotel; it is all about service and making sure the guests are comfortable. The staff are so helpful and so pleasant. We stayed in the apt nearby and found it spacious and clean, and it gave us a flavour of how Venetians live. The hotel is away from the main tourist drag but it is still in a great location, not far from the water-ferry station and Rialto,and quite close to a couple of great restaurants.

[[116, 140]]

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The Locanda Sant'Agostin was a delight in every way. The hotel is a historic beauty with a pleasant surprise of a large spacious room and bathroom. The location was ideal; situated off a quiet plaza but within easy walking distance to our destinations.The staff was very friendly and helpful; their English speaking skills were somewhat limited but not problematic. Our stay was very pleasant and I highly recommend this hotel.

[[256, 265], [271, 279], [284, 291], [399, 426]]

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We stayed in the apartment next to the hotel which was spacious, comfortable and clean and a great price for Venice. Breakfast next door at the hotel was lovely and the breakfast lady is very warm and friendly. The staff at reception could not have been more helpful, booking us tickets to a concert, recommending places to visit and restaurants to eat. Would definitely come back and stay again.

[[211, 266], [354, 395]]

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A nice and friendly atmosphere. Everyone were very helpful in helping us with arrangement of a water taxi pickup early Sunday morning. It is located so you can easily (< 5 min) reach the places where the Venezians go out. I am sure that we will consider this place, the next time we go to Venezia.

[[11, 30], [32, 45], [51, 58]]

[{"summary": {"tkn_id": [[8, 8], [11, 11]], "idx": [[45, 53], [66, 71]], "text": "friendly ... staff"}, "review": {"tkn_id": [[3, 4]], "idx": [[11, 30]], "text": "friendly atmosphere"}}, {"summary": {"tkn_id": [[10, 11]], "idx": [[58, 71]], "text": "helpful staff"}, "review": {"tkn_id": [[6, 7], [9, 9]], "idx": [[32, 45], [51, 58]], "text": "Everyone were ... helpful"}}]

The hotel was ideally located in the centre of Venice but in a nice quiet situation. The staff were all very friendly and helpful, and the hotel was spotlessly clean. I would certainly recommend this hotel and when I return to Venice will look no further.

[[85, 129], [167, 205]]

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ideal place to stay right in the heart of real Venice clean comfortable and elegant rooms very good breakfast very efficient and helpfull staff definetely i will stay again in my nxt visit

[[115, 188]]

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The staff at the hotel are friendly and the hotel is recommended.

My wife and I stayed at the Best Western Hotel Olimpia over the new year holiday for four nights. It is everything it claims to be and it looks just like the photos on the website. The front desk staff was very helpful and the dining room staff was great too. The Hotel is located about a minutes walk from the vaporetto station. You should buy an extended vaporetto pass if you are going to be in town for a stretch of time. The railway station was a short three minute walk away, and St. Mark's Square took about 1 hour at a leisurely pace to reach.

[[196, 218], [227, 254]]

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Hotel is quietly situated, although well located for the trains, buses and vaporetto. It is very clean and comfortable with friendly and efficient staff. Excellent selection for breakfast. I developed a health problem whilst in Venice and the reception staff could not have been more helpful and supportive in assisting me to resolve the matter. I would certainly stay at this hotel if we return to Venice. Our only criticism would be that the room was a little on the small side but as we spent a great deal of time sightseeing it did not affect our enjoyment of our stay.

[[124, 152], [346, 395]]

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If you are cruising, this a great location. We walked from cruise terminal to Piaza Roma. The hotel is visible from the Piaza. You can get to the airport by bus, cab, or water taxi practically from the front door. The room was small but had a nice view. We left the window and shutters open and it still was not too noisy, although there is activity going on almost all night. Small but usable elevator, which you don't always get. The location and ease of travel made it worth the price.

[[0, 42], [90, 125]]

[{"summary": {"tkn_id": [[9, 11]], "idx": [[44, 64]], "text": "hotel is recommended"}, "review": {"tkn_id": [[0, 8], [19, 25]], "idx": [[0, 42], [90, 125]], "text": "If you are cruising, this a great location ... The hotel is visible from the Piaza"}}]

This hotel was very nice. The room was quite beautiful, very large by Venice standards, with a canal view and good breakfast. The only complaint is that it is near the end of a vaparato route, and too far to walk at night from San Marco (unless you are actually familiar with the streets and alleys of Venice.) The restaurant, Brucinellis, in the same building was not so great. The bass was very disappointing, and I believe they refill the water bottles with tap water.

[]

[]

A 3 euro ticket from the airport takes you to Plaza da Roma in 15 mins, you can see the hotel as you get off the bus, A 2 minute walk up steps along small bridge and down steps brings you to Hotel Olimpia. We arrived at Marco Polo at 9p.m by 10p.m we had checked in and were eating supper overlooking canal by hotel-magical.Rooms very pretty, not big, but comfortable.Breakfast plentiful. Very convenient for leaving luggage there when checking out.Would definetly stay there again, not cheap though.

[[449, 481]]

[{"summary": {"tkn_id": [[8, 11]], "idx": [[40, 64]], "text": "the hotel is recommended"}, "review": {"tkn_id": [[94, 98]], "idx": [[449, 481]], "text": "Would definetly stay there again"}}]

This is a good hotel, cold air conditioning, warm and friendly staff, and only two bridges from train station and one bridge from Water busses and Piazzaie Roma. They have tables with an awning outside their front door so you can sit and have some wine and enjoy Venice. A good restaurant is right next door and the staff will tell which ones in the area to avoid.

[[0, 20], [45, 68], [222, 269]]

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We stayed here for three nights prior to our cruise, the hotel is very conveniently located transportation wise from the airport and pier. The staff at the hotel was very helpful and friendly and the breakfast was very good. The only note is that the shower was actually smaller than the one on the ship. Great hotel, I would stay there again and recommend it to friends.

[[143, 165], [183, 191], [347, 370]]

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Located close to bus station need to take 2 bridges to get here from the train station. Everything is close by in venice, front-desk person was super nice and very talkative. Have to climb 4 floors to go our room, luckily the doorman helped us with the luggages. Stayed here one night and they stored our luggage for free.

[[122, 173]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 35]], "text": "The staff at the hotel are friendly"}, "review": {"tkn_id": [[25, 34]], "idx": [[122, 173]], "text": "front-desk person was super nice and very talkative"}}]

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Staff at this hotel could not have been more helpful and friendly, which really does make this hotel highly recommended. The hotel was really clean, too.

My wife and I stayed at the Best Western Hotel Olimpia over the new year holiday for four nights. It is everything it claims to be and it looks just like the photos on the website. The front desk staff was very helpful and the dining room staff was great too. The Hotel is located about a minutes walk from the vaporetto station. You should buy an extended vaporetto pass if you are going to be in town for a stretch of time. The railway station was a short three minute walk away, and St. Mark's Square took about 1 hour at a leisurely pace to reach.

[[98, 130], [181, 218]]

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Hotel is quietly situated, although well located for the trains, buses and vaporetto. It is very clean and comfortable with friendly and efficient staff. Excellent selection for breakfast. I developed a health problem whilst in Venice and the reception staff could not have been more helpful and supportive in assisting me to resolve the matter. I would certainly stay at this hotel if we return to Venice. Our only criticism would be that the room was a little on the small side but as we spent a great deal of time sightseeing it did not affect our enjoyment of our stay.

[[86, 102], [124, 152], [243, 406]]

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If you are cruising, this a great location. We walked from cruise terminal to Piaza Roma. The hotel is visible from the Piaza. You can get to the airport by bus, cab, or water taxi practically from the front door. The room was small but had a nice view. We left the window and shutters open and it still was not too noisy, although there is activity going on almost all night. Small but usable elevator, which you don't always get. The location and ease of travel made it worth the price.

[]

[]

This hotel was very nice. The room was quite beautiful, very large by Venice standards, with a canal view and good breakfast. The only complaint is that it is near the end of a vaparato route, and too far to walk at night from San Marco (unless you are actually familiar with the streets and alleys of Venice.) The restaurant, Brucinellis, in the same building was not so great. The bass was very disappointing, and I believe they refill the water bottles with tap water.

[[0, 24]]

[{"summary": {"tkn_id": [[16, 20]], "idx": [[85, 119]], "text": "make this hotel highly recommended"}, "review": {"tkn_id": [[0, 4]], "idx": [[0, 24]], "text": "This hotel was very nice"}}]

A 3 euro ticket from the airport takes you to Plaza da Roma in 15 mins, you can see the hotel as you get off the bus, A 2 minute walk up steps along small bridge and down steps brings you to Hotel Olimpia. We arrived at Marco Polo at 9p.m by 10p.m we had checked in and were eating supper overlooking canal by hotel-magical.Rooms very pretty, not big, but comfortable.Breakfast plentiful. Very convenient for leaving luggage there when checking out.Would definetly stay there again, not cheap though.

[[449, 481]]

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This is a good hotel, cold air conditioning, warm and friendly staff, and only two bridges from train station and one bridge from Water busses and Piazzaie Roma. They have tables with an awning outside their front door so you can sit and have some wine and enjoy Venice. A good restaurant is right next door and the staff will tell which ones in the area to avoid.

[[15, 20], [45, 68]]

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We stayed here for three nights prior to our cruise, the hotel is very conveniently located transportation wise from the airport and pier. The staff at the hotel was very helpful and friendly and the breakfast was very good. The only note is that the shower was actually smaller than the one on the ship. Great hotel, I would stay there again and recommend it to friends.

[[139, 191], [318, 371]]

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Located close to bus station need to take 2 bridges to get here from the train station. Everything is close by in venice, front-desk person was super nice and very talkative. Have to climb 4 floors to go our room, luckily the doorman helped us with the luggages. Stayed here one night and they stored our luggage for free.

[[122, 143], [150, 158], [164, 173]]

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This is a highly recommended hotel with very friendly and helpful staff.

My wife and I stayed at the Best Western Hotel Olimpia over the new year holiday for four nights. It is everything it claims to be and it looks just like the photos on the website. The front desk staff was very helpful and the dining room staff was great too. The Hotel is located about a minutes walk from the vaporetto station. You should buy an extended vaporetto pass if you are going to be in town for a stretch of time. The railway station was a short three minute walk away, and St. Mark's Square took about 1 hour at a leisurely pace to reach.

[[98, 179], [181, 218]]

[{"summary": {"tkn_id": [[10, 11]], "idx": [[58, 71]], "text": "helpful staff"}, "review": {"tkn_id": [[38, 44]], "idx": [[181, 218]], "text": "The front desk staff was very helpful"}}, {"summary": {"tkn_id": [[0, 5]], "idx": [[0, 34]], "text": "This is a highly recommended hotel"}, "review": {"tkn_id": [[20, 36]], "idx": [[98, 179]], "text": "It is everything it claims to be and it looks just like the photos on the website"}}]

Hotel is quietly situated, although well located for the trains, buses and vaporetto. It is very clean and comfortable with friendly and efficient staff. Excellent selection for breakfast. I developed a health problem whilst in Venice and the reception staff could not have been more helpful and supportive in assisting me to resolve the matter. I would certainly stay at this hotel if we return to Venice. Our only criticism would be that the room was a little on the small side but as we spent a great deal of time sightseeing it did not affect our enjoyment of our stay.

[[124, 132], [147, 152], [253, 291]]

[{"summary": {"tkn_id": [[5, 6], [8, 8], [11, 11]], "idx": [[29, 39], [45, 53], [66, 71]], "text": "hotel with ... friendly ... staff"}, "review": {"tkn_id": [[23, 23], [26, 26]], "idx": [[124, 132], [147, 152]], "text": "friendly ... staff"}}, {"summary": {"tkn_id": [[5, 6], [10, 11]], "idx": [[29, 39], [58, 71]], "text": "hotel with ... helpful staff"}, "review": {"tkn_id": [[44, 50]], "idx": [[253, 291]], "text": "staff could not have been more helpful"}}]

If you are cruising, this a great location. We walked from cruise terminal to Piaza Roma. The hotel is visible from the Piaza. You can get to the airport by bus, cab, or water taxi practically from the front door. The room was small but had a nice view. We left the window and shutters open and it still was not too noisy, although there is activity going on almost all night. Small but usable elevator, which you don't always get. The location and ease of travel made it worth the price.

[[21, 42]]

[{"summary": {"tkn_id": [[4, 5]], "idx": [[17, 34]], "text": "recommended hotel"}, "review": {"tkn_id": [[5, 8]], "idx": [[21, 42]], "text": "this a great location"}}]

This hotel was very nice. The room was quite beautiful, very large by Venice standards, with a canal view and good breakfast. The only complaint is that it is near the end of a vaparato route, and too far to walk at night from San Marco (unless you are actually familiar with the streets and alleys of Venice.) The restaurant, Brucinellis, in the same building was not so great. The bass was very disappointing, and I believe they refill the water bottles with tap water.

[]

[]

A 3 euro ticket from the airport takes you to Plaza da Roma in 15 mins, you can see the hotel as you get off the bus, A 2 minute walk up steps along small bridge and down steps brings you to Hotel Olimpia. We arrived at Marco Polo at 9p.m by 10p.m we had checked in and were eating supper overlooking canal by hotel-magical.Rooms very pretty, not big, but comfortable.Breakfast plentiful. Very convenient for leaving luggage there when checking out.Would definetly stay there again, not cheap though.

[[449, 481]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 34]], "text": "This is a highly recommended hotel"}, "review": {"tkn_id": [[94, 98]], "idx": [[449, 481]], "text": "Would definetly stay there again"}}]

This is a good hotel, cold air conditioning, warm and friendly staff, and only two bridges from train station and one bridge from Water busses and Piazzaie Roma. They have tables with an awning outside their front door so you can sit and have some wine and enjoy Venice. A good restaurant is right next door and the staff will tell which ones in the area to avoid.

[[54, 68], [316, 363]]

[{"summary": {"tkn_id": [[8, 8], [11, 11]], "idx": [[45, 53], [66, 71]], "text": "friendly ... staff"}, "review": {"tkn_id": [[12, 13]], "idx": [[54, 68]], "text": "friendly staff"}}, {"summary": {"tkn_id": [[10, 11]], "idx": [[58, 71]], "text": "helpful staff"}, "review": {"tkn_id": [[63, 72]], "idx": [[316, 363]], "text": "staff will tell which ones in the area to avoid"}}]

We stayed here for three nights prior to our cruise, the hotel is very conveniently located transportation wise from the airport and pier. The staff at the hotel was very helpful and friendly and the breakfast was very good. The only note is that the shower was actually smaller than the one on the ship. Great hotel, I would stay there again and recommend it to friends.

[[139, 178], [183, 191], [305, 370]]

[{"summary": {"tkn_id": [[8, 8], [11, 11]], "idx": [[45, 53], [66, 71]], "text": "friendly ... staff"}, "review": {"tkn_id": [[25, 31], [34, 34]], "idx": [[139, 170], [183, 191]], "text": "The staff at the hotel was very ... friendly"}}, {"summary": {"tkn_id": [[10, 11]], "idx": [[58, 71]], "text": "helpful staff"}, "review": {"tkn_id": [[25, 32]], "idx": [[139, 178]], "text": "The staff at the hotel was very helpful"}}, {"summary": {"tkn_id": [[0, 5]], "idx": [[0, 34]], "text": "This is a highly recommended hotel"}, "review": {"tkn_id": [[59, 71]], "idx": [[305, 370]], "text": "Great hotel, I would stay there again and recommend it to friends"}}]

Located close to bus station need to take 2 bridges to get here from the train station. Everything is close by in venice, front-desk person was super nice and very talkative. Have to climb 4 floors to go our room, luckily the doorman helped us with the luggages. Stayed here one night and they stored our luggage for free.

[[122, 173], [222, 261]]

[{"summary": {"tkn_id": [[7, 8], [11, 11]], "idx": [[40, 53], [66, 71]], "text": "very friendly ... staff"}, "review": {"tkn_id": [[25, 34]], "idx": [[122, 173]], "text": "front-desk person was super nice and very talkative"}}, {"summary": {"tkn_id": [[10, 11]], "idx": [[58, 71]], "text": "helpful staff"}, "review": {"tkn_id": [[47, 53]], "idx": [[222, 261]], "text": "the doorman helped us with the luggages"}}]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 72], "reviews_alignments_idx": {"review_0": [[98, 179], [181, 218]], "review_1": [[124, 132], [147, 152], [253, 291]], "review_2": [[21, 42]], "review_4": [[449, 481]], "review_5": [[54, 68], [316, 363]], "review_6": [[139, 178], [183, 191], [305, 370]], "review_7": [[122, 173], [222, 261]]}}]

Great location near the beach.

Poor service We had a very rough start to our stay in this hotel. We had booked a king room and were taken to a cramped room with no view and one double bed. When we complained, the staff said they had no rooms available that fit our confirmed reservation. They offered to give us a comparable room at a related hotel down the street, which turned out to be off the beach and much less nice than this hotel. We returned to reception to tell them the room was unacceptable and were eventually upgraded to a king room at the Outrigger Reef with a partial ocean view. Why they didn't do this first if they didn't have a regular king room I will never know, but it made us very grumpy to wait nearly two hours to get a room after a very long flight.The room was clean, but nothing special. It had a small outdoor patio, but overlooked the pool and many other patios, which made it very loud and not at all private.We would not stay here again.

[[257, 298], [335, 371]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 29]], "text": "Great location near the beach"}, "review": {"tkn_id": [[54, 61], [70, 77]], "idx": [[257, 298], [335, 371]], "text": "They offered to give us a comparable room ... which turned out to be off the beach"}}]

Loved the Outrigger Reef! We stayed at the Outrigger for 4 nights on our honeymoon in October. They upgraded us to an ocean front room and brought us a bottle of champaign on our first night! This hotel is right on the beach and has 2 restuarants right on the beach in addition to a great place to eat at the pool along with the sports bar at the pool. We never had a problem getting a chair at the pool. We spent most of our days going back and forth from the ocean to the pool - there is also a little sandwich, ice cram and smoothie shop right next door that we would eat lunch at on the beach that is pretty cheap. It is on the far end of Waikiki, which we liked cause you are close to the action but also have some quiet. We will definitly stay here again when we return to Oahu.

[[192, 265], [562, 596], [622, 725]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 29]], "text": "Great location near the beach"}, "review": {"tkn_id": [[39, 53], [119, 126], [133, 155]], "idx": [[192, 265], [562, 596], [622, 725]], "text": "This hotel is right on the beach and has 2 restuarants right on the beach ... we would eat lunch at on the beach ... is on the far end of Waikiki, which we liked cause you are close to the action but also have some quiet"}}]

Loved the island- The Outrigger Reef was a very nice hotel. I did not however like the enforced valet parking. I was lead to believe we had to valet, but we could have parked on the upper level on our own, and still paid the $13 per day. From what I understand, it could have been worse, some hotels charged as much as $18 per day for parking. There are so many hotels, restaurants and shopping in this small area of Wikiki, that there is no parking space, so you pay dearly for having a car. Every place we went there were also tour busses that would do the same routes, but we did it at our leisure, and stayed at each site as long as we wanted. The next trip will be to another quieter less populated island. But the Island was absolutely breathtaking, expensive but breathtaking.

[]

[]

Handicap access We stayed at Outrigger Reef for 7 days in mid-May 2003 and would go back in a heart beat. I am blind/visually impaired and my sighted companion is wheelchair confined. We booked a handicapped access room and though a little small, the roll-in shower with bench was most comfortable and the room clean and airy with a balcony overlooking the pool and a partial ocen view.Breakfast each day was a delight pool side, with attentive courteous service. Ate dinner several nights in the hotel dining rooms and were very pleased. Found an Italian restaurant across the street and dined there 2 nights as a change of pace. Tour amenities in the lobby were helpful, and the bell desk helped arrange transportation to Pearl Harbor and my Korean War vessel the Mighty USS Missouri. All in all a most enjoyable trip and the Outrigger Reef staff contributed greatly.Aloha!

[[366, 385]]

[{"summary": {"tkn_id": [[1, 4]], "idx": [[6, 29]], "text": "location near the beach"}, "review": {"tkn_id": [[73, 76]], "idx": [[366, 385]], "text": "a partial ocen view"}}]

Highly recommed We started our honeymoon on Waikiki beach and even though the Outrigger reef was under some construction, their hospitality and kindness made up for it. However we did have an Ocean view room which was near the construction but we asked to move to an Ocean front and they allowed us for a minor upgrade charge. Overall, I was very happy with the Outrigger, their dining, their hospitality and especially happy with the free gifts they gave us for staying there. Everything a hotel should do when you are trying to enjoy your honeymoon.

[[41, 57], [192, 207]]

[{"summary": {"tkn_id": [[1, 4]], "idx": [[6, 29]], "text": "location near the beach"}, "review": {"tkn_id": [[6, 8], [34, 36]], "idx": [[41, 57], [192, 207]], "text": "on Waikiki beach ... Ocean view room"}}]

demolition site six nearby buidings are being demolished to make way for new timeshare apartments which makes relaxing by the pool uncomfortable .The noise from the breakers can be heard all over the hotel,so unless you like taking your holiday in the middle of a large building site, give this hotel a miss until 2007 when the projct is due for completion.

[]

[]

For all the germaphobics out there, this hotel is for you. Outrigger Reef on the beach

[[36, 49], [59, 86]]

[{"summary": {"tkn_id": [[1, 4]], "idx": [[6, 29]], "text": "location near the beach"}, "review": {"tkn_id": [[7, 9], [13, 17]], "idx": [[36, 49], [59, 86]], "text": "this hotel is ... Outrigger Reef on the beach"}}]

A Fantastic Time! Outrigger Reef Hotel

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 30], "reviews_alignments_idx": {"review_0": [[257, 298], [335, 371]], "review_1": [[192, 265], [562, 596], [622, 725]], "review_3": [[366, 385]], "review_4": [[41, 57], [192, 207]], "review_6": [[36, 49], [59, 86]]}}]

The hotel is situated close to the beach.

Poor service We had a very rough start to our stay in this hotel. We had booked a king room and were taken to a cramped room with no view and one double bed. When we complained, the staff said they had no rooms available that fit our confirmed reservation. They offered to give us a comparable room at a related hotel down the street, which turned out to be off the beach and much less nice than this hotel. We returned to reception to tell them the room was unacceptable and were eventually upgraded to a king room at the Outrigger Reef with a partial ocean view. Why they didn't do this first if they didn't have a regular king room I will never know, but it made us very grumpy to wait nearly two hours to get a room after a very long flight.The room was clean, but nothing special. It had a small outdoor patio, but overlooked the pool and many other patios, which made it very loud and not at all private.We would not stay here again.

[[46, 64], [358, 371], [516, 563]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 40]], "text": "The hotel is situated close to the beach"}, "review": {"tkn_id": [[10, 13], [75, 77], [105, 113]], "idx": [[46, 64], [358, 371], [516, 563]], "text": "stay in this hotel ... off the beach ... at the Outrigger Reef with a partial ocean view"}}]

Loved the Outrigger Reef! We stayed at the Outrigger for 4 nights on our honeymoon in October. They upgraded us to an ocean front room and brought us a bottle of champaign on our first night! This hotel is right on the beach and has 2 restuarants right on the beach in addition to a great place to eat at the pool along with the sports bar at the pool. We never had a problem getting a chair at the pool. We spent most of our days going back and forth from the ocean to the pool - there is also a little sandwich, ice cram and smoothie shop right next door that we would eat lunch at on the beach that is pretty cheap. It is on the far end of Waikiki, which we liked cause you are close to the action but also have some quiet. We will definitly stay here again when we return to Oahu.

[[197, 224]]

[{"summary": {"tkn_id": [[1, 8]], "idx": [[4, 41]], "text": "hotel is situated close to the beach."}, "review": {"tkn_id": [[40, 45]], "idx": [[197, 224]], "text": "hotel is right on the beach"}}]

Loved the island- The Outrigger Reef was a very nice hotel. I did not however like the enforced valet parking. I was lead to believe we had to valet, but we could have parked on the upper level on our own, and still paid the $13 per day. From what I understand, it could have been worse, some hotels charged as much as $18 per day for parking. There are so many hotels, restaurants and shopping in this small area of Wikiki, that there is no parking space, so you pay dearly for having a car. Every place we went there were also tour busses that would do the same routes, but we did it at our leisure, and stayed at each site as long as we wanted. The next trip will be to another quieter less populated island. But the Island was absolutely breathtaking, expensive but breathtaking.

[[716, 754]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 40]], "text": "The hotel is situated close to the beach"}, "review": {"tkn_id": [[158, 162]], "idx": [[716, 754]], "text": "the Island was absolutely breathtaking"}}]

Handicap access We stayed at Outrigger Reef for 7 days in mid-May 2003 and would go back in a heart beat. I am blind/visually impaired and my sighted companion is wheelchair confined. We booked a handicapped access room and though a little small, the roll-in shower with bench was most comfortable and the room clean and airy with a balcony overlooking the pool and a partial ocen view.Breakfast each day was a delight pool side, with attentive courteous service. Ate dinner several nights in the hotel dining rooms and were very pleased. Found an Italian restaurant across the street and dined there 2 nights as a change of pace. Tour amenities in the lobby were helpful, and the bell desk helped arrange transportation to Pearl Harbor and my Korean War vessel the Mighty USS Missouri. All in all a most enjoyable trip and the Outrigger Reef staff contributed greatly.Aloha!

[[16, 43], [302, 310], [366, 385]]

[{"summary": {"tkn_id": [[4, 7]], "idx": [[22, 40]], "text": "close to the beach"}, "review": {"tkn_id": [[2, 6], [61, 62], [73, 76]], "idx": [[16, 43], [302, 310], [366, 385]], "text": "We stayed at Outrigger Reef ... the room ... a partial ocen view"}}]

Highly recommed We started our honeymoon on Waikiki beach and even though the Outrigger reef was under some construction, their hospitality and kindness made up for it. However we did have an Ocean view room which was near the construction but we asked to move to an Ocean front and they allowed us for a minor upgrade charge. Overall, I was very happy with the Outrigger, their dining, their hospitality and especially happy with the free gifts they gave us for staying there. Everything a hotel should do when you are trying to enjoy your honeymoon.

[[41, 57]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 40]], "text": "The hotel is situated close to the beach"}, "review": {"tkn_id": [[6, 8]], "idx": [[41, 57]], "text": "on Waikiki beach"}}]

demolition site six nearby buidings are being demolished to make way for new timeshare apartments which makes relaxing by the pool uncomfortable .The noise from the breakers can be heard all over the hotel,so unless you like taking your holiday in the middle of a large building site, give this hotel a miss until 2007 when the projct is due for completion.

[]

[]

For all the germaphobics out there, this hotel is for you. Outrigger Reef on the beach

[[36, 46], [59, 86]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 40]], "text": "The hotel is situated close to the beach"}, "review": {"tkn_id": [[7, 8], [13, 17]], "idx": [[36, 46], [59, 86]], "text": "this hotel ... Outrigger Reef on the beach"}}]

A Fantastic Time! Outrigger Reef Hotel

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 41], "reviews_alignments_idx": {"review_0": [[46, 64], [358, 371], [516, 563]], "review_1": [[197, 224]], "review_2": [[716, 754]], "review_3": [[16, 43], [302, 310], [366, 385]], "review_4": [[41, 57]], "review_6": [[36, 46], [59, 86]]}}]

This is a perfectly located hotel if you wish to be near the beach.

Poor service We had a very rough start to our stay in this hotel. We had booked a king room and were taken to a cramped room with no view and one double bed. When we complained, the staff said they had no rooms available that fit our confirmed reservation. They offered to give us a comparable room at a related hotel down the street, which turned out to be off the beach and much less nice than this hotel. We returned to reception to tell them the room was unacceptable and were eventually upgraded to a king room at the Outrigger Reef with a partial ocean view. Why they didn't do this first if they didn't have a regular king room I will never know, but it made us very grumpy to wait nearly two hours to get a room after a very long flight.The room was clean, but nothing special. It had a small outdoor patio, but overlooked the pool and many other patios, which made it very loud and not at all private.We would not stay here again.

[[511, 515], [538, 563]]

[{"summary": {"tkn_id": [[11, 13]], "idx": [[52, 66]], "text": "near the beach"}, "review": {"tkn_id": [[104, 104], [109, 113]], "idx": [[511, 515], [538, 563]], "text": "room ... with a partial ocean view"}}]

Loved the Outrigger Reef! We stayed at the Outrigger for 4 nights on our honeymoon in October. They upgraded us to an ocean front room and brought us a bottle of champaign on our first night! This hotel is right on the beach and has 2 restuarants right on the beach in addition to a great place to eat at the pool along with the sports bar at the pool. We never had a problem getting a chair at the pool. We spent most of our days going back and forth from the ocean to the pool - there is also a little sandwich, ice cram and smoothie shop right next door that we would eat lunch at on the beach that is pretty cheap. It is on the far end of Waikiki, which we liked cause you are close to the action but also have some quiet. We will definitly stay here again when we return to Oahu.

[[192, 265]]

[{"summary": {"tkn_id": [[0, 13]], "idx": [[0, 66]], "text": "This is a perfectly located hotel if you wish to be near the beach"}, "review": {"tkn_id": [[39, 53]], "idx": [[192, 265]], "text": "This hotel is right on the beach and has 2 restuarants right on the beach"}}]

Loved the island- The Outrigger Reef was a very nice hotel. I did not however like the enforced valet parking. I was lead to believe we had to valet, but we could have parked on the upper level on our own, and still paid the $13 per day. From what I understand, it could have been worse, some hotels charged as much as $18 per day for parking. There are so many hotels, restaurants and shopping in this small area of Wikiki, that there is no parking space, so you pay dearly for having a car. Every place we went there were also tour busses that would do the same routes, but we did it at our leisure, and stayed at each site as long as we wanted. The next trip will be to another quieter less populated island. But the Island was absolutely breathtaking, expensive but breathtaking.

[[716, 754]]

[{"summary": {"tkn_id": [[0, 13]], "idx": [[0, 66]], "text": "This is a perfectly located hotel if you wish to be near the beach"}, "review": {"tkn_id": [[158, 162]], "idx": [[716, 754]], "text": "the Island was absolutely breathtaking"}}]

Handicap access We stayed at Outrigger Reef for 7 days in mid-May 2003 and would go back in a heart beat. I am blind/visually impaired and my sighted companion is wheelchair confined. We booked a handicapped access room and though a little small, the roll-in shower with bench was most comfortable and the room clean and airy with a balcony overlooking the pool and a partial ocen view.Breakfast each day was a delight pool side, with attentive courteous service. Ate dinner several nights in the hotel dining rooms and were very pleased. Found an Italian restaurant across the street and dined there 2 nights as a change of pace. Tour amenities in the lobby were helpful, and the bell desk helped arrange transportation to Pearl Harbor and my Korean War vessel the Mighty USS Missouri. All in all a most enjoyable trip and the Outrigger Reef staff contributed greatly.Aloha!

[]

[]

Highly recommed We started our honeymoon on Waikiki beach and even though the Outrigger reef was under some construction, their hospitality and kindness made up for it. However we did have an Ocean view room which was near the construction but we asked to move to an Ocean front and they allowed us for a minor upgrade charge. Overall, I was very happy with the Outrigger, their dining, their hospitality and especially happy with the free gifts they gave us for staying there. Everything a hotel should do when you are trying to enjoy your honeymoon.

[[267, 278]]

[{"summary": {"tkn_id": [[11, 13]], "idx": [[52, 66]], "text": "near the beach"}, "review": {"tkn_id": [[49, 50]], "idx": [[267, 278]], "text": "Ocean front"}}]

demolition site six nearby buidings are being demolished to make way for new timeshare apartments which makes relaxing by the pool uncomfortable .The noise from the breakers can be heard all over the hotel,so unless you like taking your holiday in the middle of a large building site, give this hotel a miss until 2007 when the projct is due for completion.

[]

[]

For all the germaphobics out there, this hotel is for you. Outrigger Reef on the beach

[[59, 86]]

[{"summary": {"tkn_id": [[3, 4], [11, 13]], "idx": [[10, 27], [52, 66]], "text": "perfectly located ... near the beach"}, "review": {"tkn_id": [[13, 17]], "idx": [[59, 86]], "text": "Outrigger Reef on the beach"}}]

A Fantastic Time! Outrigger Reef Hotel

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 67], "reviews_alignments_idx": {"review_0": [[511, 515], [538, 563]], "review_1": [[192, 265]], "review_2": [[716, 754]], "review_4": [[267, 278]], "review_6": [[59, 86]]}}]

Great location near the beach.

Would NEVER Stay There Again I booked this Queen as part of a package from Pleasant Hawaiian Holidays. The flight (Delta) was packed but ok. The room at the Queen REEKED of mold. We couldn't get another room, they claimed to be 100% full (actually, they told us they always overbook 3-5%).I took apart the air conditioner, cleaned out a bunch of black fungus/mold and bought a can of Lysol at ABC store for $8.It helped a little, but not much.I called Pleasant, they claimed they couldn't help me and that I was better off at the counter.If you stay here, remember you're paying $50/night in a $150 neighborhood and that the facility is old, moldy, overbooked, and that they don't have much for customer service.By the way, I think Pleasant Holidays is off my list too becase of their complete lack of support.

[]

[]

A Good Deal Stayed for 4 nights and had a really good stay. Friendly, helpful staff. Tour/Activities staff in lobby very knowledgeable. Poor points are very limited parking and having to go to basement to get a pool towel from Housekeeping versus poolside on 3rd floor. The AC units chill your room quickly. Breakfast buffet good deal for the money and their dinners are just as good as any other restaurant. Excellent location (beach, zoo, aquarium, shopping, etc) and easy to find. Rooms are dated but clean and larger than you'd expect for the price. I would definitely stay there again and plan to do so!

[[409, 434]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 29]], "text": "Great location near the beach"}, "review": {"tkn_id": [[80, 83]], "idx": [[409, 434]], "text": "Excellent location (beach"}}]

Getting Pretty Bad Liike every one has said , the location view are wonderful , but then there's your room and the slow elevators. The rooms need a new face lift bad and the bathrooms are getting gross, I went to have breakfast with my family, and after waiting over 20 minutes for a elevator they where leaving the restraunt by the time I got there. And the tile around the pool is VERY SLIPPERY, my grandchildren fell many times. I would recommend this hotel only if it's all you can afford and you want to be close to the beach.

[[455, 460], [512, 530]]

[{"summary": {"tkn_id": [[1, 4]], "idx": [[6, 29]], "text": "location near the beach"}, "review": {"tkn_id": [[91, 91], [105, 108]], "idx": [[455, 460], [512, 530]], "text": "hotel ... close to the beach"}}]

great hotel good value We stayed at Queen Kap for 11nights to the 09 sept 04. It was great we requested an ocean view studio with kitchenette. The room was on the 8th floor had a view of diamond head, beach, pool and zoo! It was old but clean and very comfortable, and reasonably priced with every 5th night free and free buffets thrown in everyday too! Check their websites for specials. We will be staying there again its old but good and staff are friendly but request a room with a view and pay the extra! Mahalo

[[179, 186], [201, 206]]

[{"summary": {"tkn_id": [[2, 4]], "idx": [[15, 29]], "text": "near the beach"}, "review": {"tkn_id": [[38, 39], [43, 43]], "idx": [[179, 186], [201, 206]], "text": "view of ... beach"}}]

Wonderful Value - Good for GLBT Customers If you are used to the Ritz-Carlton and the W Hotel, then this place is not for you. But, if you want a wonderful bargain right in the heart of Waikiki, this is great! And if you are a GLBT customer, you are right next door to Hula's and across the street from Queen's Surf Beach. I would definitely stay again. I got a great deal too. Stay 3 nights and get the 4th night free.

[[280, 321]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 29]], "text": "Great location near the beach"}, "review": {"tkn_id": [[65, 72]], "idx": [[280, 321]], "text": "across the street from Queen's Surf Beach"}}]

Nice stay This was a pretty nice hotel. The location was great and very convenient. The amenities were nothing fancy, but definitely adequate. We got a balcony that overlooked the city and ocean and a sizeable bathroom; I couldn't really ask for more. This is definitely not a luxury palace, but I doubt anyone booking this hotel expects that!

[[44, 62], [152, 179], [189, 194]]

[{"summary": {"tkn_id": [[0, 1]], "idx": [[0, 14]], "text": "Great location"}, "review": {"tkn_id": [[10, 12]], "idx": [[44, 62]], "text": "location was great"}}, {"summary": {"tkn_id": [[2, 4]], "idx": [[15, 29]], "text": "near the beach"}, "review": {"tkn_id": [[30, 33], [36, 36]], "idx": [[152, 179], [189, 194]], "text": "balcony that overlooked the ... ocean"}}]

Can't Recomment This hotel is in need of a big makeover, standard rooms are really small, seems some motels have better rooms than their standard rooms. Service was good, but thats about it for this hotel.

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[]

happy with the Queen Kap! photo from our balcony

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[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 30], "reviews_alignments_idx": {"review_1": [[409, 434]], "review_2": [[455, 460], [512, 530]], "review_3": [[179, 186], [201, 206]], "review_4": [[280, 321]], "review_5": [[44, 62], [152, 179], [189, 194]]}}]

The hotel is situated close to the beach.

Would NEVER Stay There Again I booked this Queen as part of a package from Pleasant Hawaiian Holidays. The flight (Delta) was packed but ok. The room at the Queen REEKED of mold. We couldn't get another room, they claimed to be 100% full (actually, they told us they always overbook 3-5%).I took apart the air conditioner, cleaned out a bunch of black fungus/mold and bought a can of Lysol at ABC store for $8.It helped a little, but not much.I called Pleasant, they claimed they couldn't help me and that I was better off at the counter.If you stay here, remember you're paying $50/night in a $150 neighborhood and that the facility is old, moldy, overbooked, and that they don't have much for customer service.By the way, I think Pleasant Holidays is off my list too becase of their complete lack of support.

[]

[]

A Good Deal Stayed for 4 nights and had a really good stay. Friendly, helpful staff. Tour/Activities staff in lobby very knowledgeable. Poor points are very limited parking and having to go to basement to get a pool towel from Housekeeping versus poolside on 3rd floor. The AC units chill your room quickly. Breakfast buffet good deal for the money and their dinners are just as good as any other restaurant. Excellent location (beach, zoo, aquarium, shopping, etc) and easy to find. Rooms are dated but clean and larger than you'd expect for the price. I would definitely stay there again and plan to do so!

[[409, 434]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 40]], "text": "The hotel is situated close to the beach"}, "review": {"tkn_id": [[80, 83]], "idx": [[409, 434]], "text": "Excellent location (beach"}}]

Getting Pretty Bad Liike every one has said , the location view are wonderful , but then there's your room and the slow elevators. The rooms need a new face lift bad and the bathrooms are getting gross, I went to have breakfast with my family, and after waiting over 20 minutes for a elevator they where leaving the restraunt by the time I got there. And the tile around the pool is VERY SLIPPERY, my grandchildren fell many times. I would recommend this hotel only if it's all you can afford and you want to be close to the beach.

[[450, 460], [512, 530]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 40]], "text": "The hotel is situated close to the beach"}, "review": {"tkn_id": [[90, 91], [105, 108]], "idx": [[450, 460], [512, 530]], "text": "this hotel ... close to the beach"}}]

great hotel good value We stayed at Queen Kap for 11nights to the 09 sept 04. It was great we requested an ocean view studio with kitchenette. The room was on the 8th floor had a view of diamond head, beach, pool and zoo! It was old but clean and very comfortable, and reasonably priced with every 5th night free and free buffets thrown in everyday too! Check their websites for specials. We will be staying there again its old but good and staff are friendly but request a room with a view and pay the extra! Mahalo

[[143, 151], [173, 186], [201, 206]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 40]], "text": "The hotel is situated close to the beach"}, "review": {"tkn_id": [[29, 30], [36, 39], [43, 43]], "idx": [[143, 151], [173, 186], [201, 206]], "text": "The room ... had a view of ... beach"}}]

Wonderful Value - Good for GLBT Customers If you are used to the Ritz-Carlton and the W Hotel, then this place is not for you. But, if you want a wonderful bargain right in the heart of Waikiki, this is great! And if you are a GLBT customer, you are right next door to Hula's and across the street from Queen's Surf Beach. I would definitely stay again. I got a great deal too. Stay 3 nights and get the 4th night free.

[[280, 302], [311, 321]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 40]], "text": "The hotel is situated close to the beach"}, "review": {"tkn_id": [[65, 68], [71, 72]], "idx": [[280, 302], [311, 321]], "text": "across the street from ... Surf Beach"}}]

Nice stay This was a pretty nice hotel. The location was great and very convenient. The amenities were nothing fancy, but definitely adequate. We got a balcony that overlooked the city and ocean and a sizeable bathroom; I couldn't really ask for more. This is definitely not a luxury palace, but I doubt anyone booking this hotel expects that!

[]

[]

Can't Recomment This hotel is in need of a big makeover, standard rooms are really small, seems some motels have better rooms than their standard rooms. Service was good, but thats about it for this hotel.

[]

[]

happy with the Queen Kap! photo from our balcony

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 41], "reviews_alignments_idx": {"review_1": [[409, 434]], "review_2": [[450, 460], [512, 530]], "review_3": [[143, 151], [173, 186], [201, 206]], "review_4": [[280, 302], [311, 321]]}}]

This is a perfectly located hotel if you wish to be near the beach.

Would NEVER Stay There Again I booked this Queen as part of a package from Pleasant Hawaiian Holidays. The flight (Delta) was packed but ok. The room at the Queen REEKED of mold. We couldn't get another room, they claimed to be 100% full (actually, they told us they always overbook 3-5%).I took apart the air conditioner, cleaned out a bunch of black fungus/mold and bought a can of Lysol at ABC store for $8.It helped a little, but not much.I called Pleasant, they claimed they couldn't help me and that I was better off at the counter.If you stay here, remember you're paying $50/night in a $150 neighborhood and that the facility is old, moldy, overbooked, and that they don't have much for customer service.By the way, I think Pleasant Holidays is off my list too becase of their complete lack of support.

[]

[]

A Good Deal Stayed for 4 nights and had a really good stay. Friendly, helpful staff. Tour/Activities staff in lobby very knowledgeable. Poor points are very limited parking and having to go to basement to get a pool towel from Housekeeping versus poolside on 3rd floor. The AC units chill your room quickly. Breakfast buffet good deal for the money and their dinners are just as good as any other restaurant. Excellent location (beach, zoo, aquarium, shopping, etc) and easy to find. Rooms are dated but clean and larger than you'd expect for the price. I would definitely stay there again and plan to do so!

[[409, 434]]

[{"summary": {"tkn_id": [[3, 4]], "idx": [[10, 27]], "text": "perfectly located"}, "review": {"tkn_id": [[80, 81]], "idx": [[409, 427]], "text": "Excellent location"}}, {"summary": {"tkn_id": [[3, 5]], "idx": [[10, 33]], "text": "perfectly located hotel"}, "review": {"tkn_id": [[80, 81]], "idx": [[409, 427]], "text": "Excellent location"}}, {"summary": {"tkn_id": [[4, 4], [11, 13]], "idx": [[20, 27], [52, 66]], "text": "located ... near the beach"}, "review": {"tkn_id": [[80, 83]], "idx": [[409, 434]], "text": "Excellent location (beach"}}]

Getting Pretty Bad Liike every one has said , the location view are wonderful , but then there's your room and the slow elevators. The rooms need a new face lift bad and the bathrooms are getting gross, I went to have breakfast with my family, and after waiting over 20 minutes for a elevator they where leaving the restraunt by the time I got there. And the tile around the pool is VERY SLIPPERY, my grandchildren fell many times. I would recommend this hotel only if it's all you can afford and you want to be close to the beach.

[[432, 468], [497, 530]]

[{"summary": {"tkn_id": [[0, 13]], "idx": [[0, 66]], "text": "This is a perfectly located hotel if you wish to be near the beach"}, "review": {"tkn_id": [[87, 93], [101, 108]], "idx": [[432, 468], [497, 530]], "text": "I would recommend this hotel only if ... you want to be close to the beach"}}]

great hotel good value We stayed at Queen Kap for 11nights to the 09 sept 04. It was great we requested an ocean view studio with kitchenette. The room was on the 8th floor had a view of diamond head, beach, pool and zoo! It was old but clean and very comfortable, and reasonably priced with every 5th night free and free buffets thrown in everyday too! Check their websites for specials. We will be staying there again its old but good and staff are friendly but request a room with a view and pay the extra! Mahalo

[[143, 151], [173, 206]]

[{"summary": {"tkn_id": [[0, 13]], "idx": [[0, 66]], "text": "This is a perfectly located hotel if you wish to be near the beach"}, "review": {"tkn_id": [[29, 30], [36, 43]], "idx": [[143, 151], [173, 206]], "text": "The room ... had a view of diamond head, beach"}}]

Wonderful Value - Good for GLBT Customers If you are used to the Ritz-Carlton and the W Hotel, then this place is not for you. But, if you want a wonderful bargain right in the heart of Waikiki, this is great! And if you are a GLBT customer, you are right next door to Hula's and across the street from Queen's Surf Beach. I would definitely stay again. I got a great deal too. Stay 3 nights and get the 4th night free.

[[164, 193]]

[{"summary": {"tkn_id": [[3, 5]], "idx": [[10, 33]], "text": "perfectly located hotel"}, "review": {"tkn_id": [[37, 42]], "idx": [[164, 193]], "text": "right in the heart of Waikiki"}}]

Nice stay This was a pretty nice hotel. The location was great and very convenient. The amenities were nothing fancy, but definitely adequate. We got a balcony that overlooked the city and ocean and a sizeable bathroom; I couldn't really ask for more. This is definitely not a luxury palace, but I doubt anyone booking this hotel expects that!

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Can't Recomment This hotel is in need of a big makeover, standard rooms are really small, seems some motels have better rooms than their standard rooms. Service was good, but thats about it for this hotel.

[]

[]

happy with the Queen Kap! photo from our balcony

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 67], "reviews_alignments_idx": {"review_1": [[409, 434]], "review_2": [[432, 468], [497, 530]], "review_3": [[143, 151], [173, 206]], "review_4": [[164, 193]]}}]

The staff at the hotel were friendly and helpful and it is very close to the beach.

We had a pleasant stay at hotel playa karma. It's located on a busy street so if you're a light sleeper, the traffic might bother you at night. We did hear the dog a couple of times but was it was only for a few minutes. Overall, I was impressed with their customer service. The staff was very nice and accomodating. Mario was very friendly. We arranged a couple of tours with karma trails and we were happy with the tours we chose. Antonello arranged a breakfast-to-go box before we headed out to one of our tours in the morning and it was abundant, filled with fruits, bread, water and cake. If you prefer a hotel with great customer service, choose hotel playa karma.

[[317, 340]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 36]], "text": "The staff at the hotel were friendly"}, "review": {"tkn_id": [[70, 73]], "idx": [[317, 340]], "text": "Mario was very friendly"}}]

We had a wonderful time at Playa del Karma! We finished our Yucatan-trip with 2 nights, and really enjoyed the friendly atmosphere. We had two several rooms (one at the garden and one above the lobby/reception), both really nice with lots of space and big beds! The Italian people who run this place are really helpful with everything you need and provide great service with the breakfast buffet (we loved the mexican eggs in the morning) and free beachtowels. Playa del Karma is a lovely place with a beautiful garden with a small but wonderful pool, lovely to relax after a day at the beach.

[[99, 130], [274, 318], [552, 592]]

[{"summary": {"tkn_id": [[1, 6]], "idx": [[4, 36]], "text": "staff at the hotel were friendly"}, "review": {"tkn_id": [[22, 25]], "idx": [[99, 130]], "text": "enjoyed the friendly atmosphere"}}, {"summary": {"tkn_id": [[1, 5], [8, 8]], "idx": [[4, 27], [41, 48]], "text": "staff at the hotel were ... helpful"}, "review": {"tkn_id": [[59, 66]], "idx": [[274, 318]], "text": "people who run this place are really helpful"}}, {"summary": {"tkn_id": [[13, 16]], "idx": [[64, 82]], "text": "close to the beach"}, "review": {"tkn_id": [[111, 119]], "idx": [[552, 592]], "text": "lovely to relax after a day at the beach"}}]

This hotel is a great value, the service is very friendly, the inner courtyard with small pool and lights strung across palm trees is a lovely oasis, and the rooms are clean and equipped with AC, tv and small deposit box. There was a high vaulted thatched roof which made the room feel airy but unfortunately not too sound proof. Right across from the new ADO bus station so a good place to stay if you are catching an early morning bus from the station. Just a couple blocks from 5th ave where all the action happens at Playa.

[[33, 57]]

[{"summary": {"tkn_id": [[1, 1], [5, 6]], "idx": [[4, 9], [23, 36]], "text": "staff ... were friendly"}, "review": {"tkn_id": [[8, 11]], "idx": [[33, 57]], "text": "service is very friendly"}}]

For those of us baby boomers who remember being sensitive flower children Hotel Play del Karma really suited us. The mature greenery of the courtyard had the serenity and grace of years of wise existence; of course we could relate! The patter of raindrops on the thatched roof of the room reminded us that we were in a beautiful tropical climate. It was a charming effect that would have been absent had we stayed in a concrete & glass megalith. We thoroughly enjoyed the ambience here. The breakfasts above the garden were special.

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[]

We stayed at Playa del Karma on a recommendation from a friend. We were extremely satisfied with the accomadations and the staff. This hotel was the best hotel I've ever stayed at in terms of value for what you receive. The rooms are cute (a little rustic but clean and comfortable), the courtyard is beautiful and the staff went above and beyond to serve us or answer questions. The location is great, just three blocks from the beach. We would definitely come back.

[[315, 378], [403, 435]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 48]], "text": "The staff at the hotel were friendly and helpful"}, "review": {"tkn_id": [[63, 74]], "idx": [[315, 378]], "text": "the staff went above and beyond to serve us or answer questions"}}, {"summary": {"tkn_id": [[10, 16]], "idx": [[53, 82]], "text": "it is very close to the beach"}, "review": {"tkn_id": [[81, 86]], "idx": [[403, 435]], "text": "just three blocks from the beach"}}]

This little hotel is lovely with nice rooms with a lot of character. Staff could not have been more friendly and helpful. Free breakfast at their sister hotel about a five minute away is nothing special but very good. Only problem was that the hot water didn't last very long, but everything else was perfect.

[[69, 108], [113, 120]]

[{"summary": {"tkn_id": [[1, 1], [5, 6]], "idx": [[4, 9], [23, 36]], "text": "staff ... were friendly"}, "review": {"tkn_id": [[14, 20]], "idx": [[69, 108]], "text": "Staff could not have been more friendly"}}, {"summary": {"tkn_id": [[1, 1], [5, 5], [8, 8]], "idx": [[4, 9], [23, 27], [41, 48]], "text": "staff ... were ... helpful"}, "review": {"tkn_id": [[14, 19], [22, 22]], "idx": [[69, 99], [113, 120]], "text": "Staff could not have been more ... helpful"}}]

Very good 3 star hotel a few blocks from beach.Everyone very helpful.Rooms large with patios and hammocks,nice little courtyard with small pool.

[[25, 55], [61, 68]]

[{"summary": {"tkn_id": [[12, 16]], "idx": [[59, 82]], "text": "very close to the beach"}, "review": {"tkn_id": [[6, 9]], "idx": [[25, 46]], "text": "few blocks from beach"}}, {"summary": {"tkn_id": [[1, 5], [8, 8]], "idx": [[4, 27], [41, 48]], "text": "staff at the hotel were ... helpful"}, "review": {"tkn_id": [[11, 11], [13, 13]], "idx": [[47, 55], [61, 68]], "text": "Everyone ... helpful"}}]

Small but very comfortable rooms. Extremely helpfull staff. No private parking. Near all of 5th Ave fun.

[[34, 58]]

[{"summary": {"tkn_id": [[0, 5], [8, 8]], "idx": [[0, 27], [41, 48]], "text": "The staff at the hotel were ... helpful"}, "review": {"tkn_id": [[6, 8]], "idx": [[34, 58]], "text": "Extremely helpfull staff"}}]

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This hotel is worth the money because the stay was exceptional. The staff at the hotel were very helpful and friendly.

For this trip to 'the dam' we wanted to be a bit more central, and we hit jackpot with this hotel. Right next to a canal, its around 5 mins walk to Dam square, and the same to Jordaan or the Nine Little Lanes. Leidsplein and other more interesting parts are also just a short walk away. The hotel itself is ok, it has a grand entrance hall with a reception desk staffed by smiley staff members. The room was quite small, but large enough to cope with for just a few nights, but as the city was so close we hardly spent any time in there anyway. The staff were helpful, offering advice about what to see and do, and happy to look after cases after we checked out and went to get some lunch. Would stay here again.

[[70, 97], [362, 385], [549, 567]]

[{"summary": {"tkn_id": [[8, 10]], "idx": [[42, 62]], "text": "stay was exceptional"}, "review": {"tkn_id": [[19, 23]], "idx": [[70, 97]], "text": "hit jackpot with this hotel"}}, {"summary": {"tkn_id": [[13, 13], [17, 17], [21, 21]], "idx": [[68, 73], [87, 91], [109, 117]], "text": "staff ... were ... friendly"}, "review": {"tkn_id": [[81, 84]], "idx": [[362, 385]], "text": "staffed by smiley staff"}}, {"summary": {"tkn_id": [[13, 13], [17, 17], [19, 19]], "idx": [[68, 73], [87, 91], [97, 104]], "text": "staff ... were ... helpful"}, "review": {"tkn_id": [[122, 124]], "idx": [[549, 567]], "text": "staff were helpful"}}]

Stayed with friends on a business trip and the key to our room didnt work till after 6 attemps of the manager making new ones. it took 2 hours to get this sorted making us late for the important meeting we had and the deal fell through costing us a fortune. Next morning, the shower came alive and flew of the wall like a firemans hose, scallding each of us and having finally sorting this dangerous problem, we arrived 10 minutes late for breakfast and staff wouldnt serve us. staff then kept us waiting half an hour to check out with no real apoligy for our inconvieniences.staff very laid back and unintrested. All in all a big dissapointment. Scallding cobra shower very dangerous.BE WARNED

[[560, 612]]

[{"summary": {"tkn_id": [[12, 21]], "idx": [[64, 117]], "text": "The staff at the hotel were very helpful and friendly"}, "review": {"tkn_id": [[114, 119]], "idx": [[560, 612]], "text": "inconvieniences.staff very laid back and unintrested"}}]

This hotel is exceptional. For a 3 star Euro hotel the rooms are huge, the views of the canal (Herengeraacht) outside are atmospheric, the location, despite being very quiet is a pleasant 10 minute stroll to Dam Square, and only 5 minutes to Anne Franks House. The staff were very helpful and friendly despite the fact we turned up at gone midnight a little wiped from our day in Amsterdam. For the price this hotel really is head and shoulders above its peers, which in Amsterdam can be very seedy. Always stay here when in the `Dam.

[[0, 25], [261, 301], [391, 460]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 29]], "text": "This hotel is worth the money"}, "review": {"tkn_id": [[79, 91]], "idx": [[391, 460]], "text": "For the price this hotel really is head and shoulders above its peers"}}, {"summary": {"tkn_id": [[7, 10]], "idx": [[38, 62]], "text": "the stay was exceptional"}, "review": {"tkn_id": [[0, 3]], "idx": [[0, 25]], "text": "This hotel is exceptional"}}, {"summary": {"tkn_id": [[12, 21]], "idx": [[64, 117]], "text": "The staff at the hotel were very helpful and friendly"}, "review": {"tkn_id": [[54, 60]], "idx": [[261, 301]], "text": "The staff were very helpful and friendly"}}]

Don't fall for the scam of 'local tax' when checking out. Fifty euro deposit is taken when checking in for 'incidental' expenses. They then try and hold most of it back when you are leaving saying it is a local tax. We paid fully for our trip through a travel agent in UK before travelling so if the hotel have a problem with that they should take it up with them. Kick up a stink like we did and they will back down though. It makes you wonder how many people have been conned with this trick?

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We stayed at the Rembrandt Residence Hotel in April 2006. We found the hotel to be in a good location and our room was quite large. Bathrooom was also very big. We had a view of the canal which was wonderful although we could not figure out how to lock the windows. We were on the 2nd floor so it was not a problem. The staff was very pleasant and we enjoyed our stay. We would stay here again. We thought the breakfast was a little less than we expected.

[[316, 343], [348, 393]]

[{"summary": {"tkn_id": [[0, 11]], "idx": [[0, 63]], "text": "This hotel is worth the money because the stay was exceptional."}, "review": {"tkn_id": [[75, 84]], "idx": [[348, 393]], "text": "we enjoyed our stay. We would stay here again"}}, {"summary": {"tkn_id": [[12, 22]], "idx": [[64, 118]], "text": "The staff at the hotel were very helpful and friendly."}, "review": {"tkn_id": [[69, 73]], "idx": [[316, 343]], "text": "The staff was very pleasant"}}]

The hotel is in a very good location, just off a main street in central Amsterdam, on a quiet canal street. It is a 3 star hotel which may account for the stained carpeting, thin towels, and some snooty reception staff. The breakfast, although a reasonable price, was consistently out of items, had stale pastries and funny tasting eggs. Some of the rooms are tiny, so try to request a large room, if the staff will indulge your request.

[[401, 436]]

[{"summary": {"tkn_id": [[13, 17], [19, 19]], "idx": [[68, 91], [97, 104]], "text": "staff at the hotel were ... helpful"}, "review": {"tkn_id": [[85, 90]], "idx": [[401, 436]], "text": "the staff will indulge your request"}}]

We spent 2 nights at the Rembrandt and found it to be comfortable and clean and in a fantastic location. It was quietly situated but within easy reach of everything we needed. Our rate included breakfast and a boat trip and staff were friendly and helpful. The room wasn't huge but for a 3* hotel in a central location it was great. We would definitely stay again.

[[224, 255], [282, 331], [333, 363]]

[{"summary": {"tkn_id": [[7, 10]], "idx": [[38, 62]], "text": "the stay was exceptional"}, "review": {"tkn_id": [[55, 66], [68, 72]], "idx": [[282, 331], [333, 363]], "text": "for a 3* hotel in a central location it was great ... We would definitely stay again"}}, {"summary": {"tkn_id": [[12, 13], [17, 17], [19, 21]], "idx": [[64, 73], [87, 91], [97, 117]], "text": "The staff ... were ... helpful and friendly"}, "review": {"tkn_id": [[43, 47]], "idx": [[224, 255]], "text": "staff were friendly and helpful"}}]

First time in Europe - good size room and bathroom, clean, lots of light, comfy bed what more could you want! Would stay again if went back to Amsterdam.

[[84, 108], [110, 126]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 29]], "text": "This hotel is worth the money"}, "review": {"tkn_id": [[25, 27]], "idx": [[110, 126]], "text": "Would stay again"}}, {"summary": {"tkn_id": [[7, 10]], "idx": [[38, 62]], "text": "the stay was exceptional"}, "review": {"tkn_id": [[19, 23]], "idx": [[84, 108]], "text": "what more could you want"}}]

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The hotel is very good value for money. The staff here were always so helpful with a friendly vibe to them as well. In addition the hotel is in a really good location.

For this trip to 'the dam' we wanted to be a bit more central, and we hit jackpot with this hotel. Right next to a canal, its around 5 mins walk to Dam square, and the same to Jordaan or the Nine Little Lanes. Leidsplein and other more interesting parts are also just a short walk away. The hotel itself is ok, it has a grand entrance hall with a reception desk staffed by smiley staff members. The room was quite small, but large enough to cope with for just a few nights, but as the city was so close we hardly spent any time in there anyway. The staff were helpful, offering advice about what to see and do, and happy to look after cases after we checked out and went to get some lunch. Would stay here again.

[[287, 309], [545, 609]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 38]], "text": "The hotel is very good value for money"}, "review": {"tkn_id": [[65, 69]], "idx": [[287, 309]], "text": "The hotel itself is ok"}}, {"summary": {"tkn_id": [[9, 23]], "idx": [[40, 114]], "text": "The staff here were always so helpful with a friendly vibe to them as well"}, "review": {"tkn_id": [[121, 133]], "idx": [[545, 609]], "text": "The staff were helpful, offering advice about what to see and do"}}]

Stayed with friends on a business trip and the key to our room didnt work till after 6 attemps of the manager making new ones. it took 2 hours to get this sorted making us late for the important meeting we had and the deal fell through costing us a fortune. Next morning, the shower came alive and flew of the wall like a firemans hose, scallding each of us and having finally sorting this dangerous problem, we arrived 10 minutes late for breakfast and staff wouldnt serve us. staff then kept us waiting half an hour to check out with no real apoligy for our inconvieniences.staff very laid back and unintrested. All in all a big dissapointment. Scallding cobra shower very dangerous.BE WARNED

[[478, 612]]

[{"summary": {"tkn_id": [[9, 23]], "idx": [[40, 114]], "text": "The staff here were always so helpful with a friendly vibe to them as well"}, "review": {"tkn_id": [[97, 119]], "idx": [[478, 612]], "text": "staff then kept us waiting half an hour to check out with no real apoligy for our inconvieniences.staff very laid back and unintrested"}}]

This hotel is exceptional. For a 3 star Euro hotel the rooms are huge, the views of the canal (Herengeraacht) outside are atmospheric, the location, despite being very quiet is a pleasant 10 minute stroll to Dam Square, and only 5 minutes to Anne Franks House. The staff were very helpful and friendly despite the fact we turned up at gone midnight a little wiped from our day in Amsterdam. For the price this hotel really is head and shoulders above its peers, which in Amsterdam can be very seedy. Always stay here when in the `Dam.

[[135, 147], [174, 187], [198, 218], [265, 275], [281, 288], [293, 301], [391, 425], [445, 460]]

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Don't fall for the scam of 'local tax' when checking out. Fifty euro deposit is taken when checking in for 'incidental' expenses. They then try and hold most of it back when you are leaving saying it is a local tax. We paid fully for our trip through a travel agent in UK before travelling so if the hotel have a problem with that they should take it up with them. Kick up a stink like we did and they will back down though. It makes you wonder how many people have been conned with this trick?

[]

[]

We stayed at the Rembrandt Residence Hotel in April 2006. We found the hotel to be in a good location and our room was quite large. Bathrooom was also very big. We had a view of the canal which was wonderful although we could not figure out how to lock the windows. We were on the 2nd floor so it was not a problem. The staff was very pleasant and we enjoyed our stay. We would stay here again. We thought the breakfast was a little less than we expected.

[[58, 101], [316, 343]]

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The hotel is in a very good location, just off a main street in central Amsterdam, on a quiet canal street. It is a 3 star hotel which may account for the stained carpeting, thin towels, and some snooty reception staff. The breakfast, although a reasonable price, was consistently out of items, had stale pastries and funny tasting eggs. Some of the rooms are tiny, so try to request a large room, if the staff will indulge your request.

[[0, 36], [108, 218]]

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We spent 2 nights at the Rembrandt and found it to be comfortable and clean and in a fantastic location. It was quietly situated but within easy reach of everything we needed. Our rate included breakfast and a boat trip and staff were friendly and helpful. The room wasn't huge but for a 3* hotel in a central location it was great. We would definitely stay again.

[[83, 103], [224, 255], [333, 363]]

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First time in Europe - good size room and bathroom, clean, lots of light, comfy bed what more could you want! Would stay again if went back to Amsterdam.

[[23, 108]]

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This hotel is great and chances are you'll want to stay again. This hotel is in a great location and the staff is very helpful and friendly.

For this trip to 'the dam' we wanted to be a bit more central, and we hit jackpot with this hotel. Right next to a canal, its around 5 mins walk to Dam square, and the same to Jordaan or the Nine Little Lanes. Leidsplein and other more interesting parts are also just a short walk away. The hotel itself is ok, it has a grand entrance hall with a reception desk staffed by smiley staff members. The room was quite small, but large enough to cope with for just a few nights, but as the city was so close we hardly spent any time in there anyway. The staff were helpful, offering advice about what to see and do, and happy to look after cases after we checked out and went to get some lunch. Would stay here again.

[[99, 158], [287, 309], [311, 393], [545, 567], [690, 711]]

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Stayed with friends on a business trip and the key to our room didnt work till after 6 attemps of the manager making new ones. it took 2 hours to get this sorted making us late for the important meeting we had and the deal fell through costing us a fortune. Next morning, the shower came alive and flew of the wall like a firemans hose, scallding each of us and having finally sorting this dangerous problem, we arrived 10 minutes late for breakfast and staff wouldnt serve us. staff then kept us waiting half an hour to check out with no real apoligy for our inconvieniences.staff very laid back and unintrested. All in all a big dissapointment. Scallding cobra shower very dangerous.BE WARNED

[[454, 476], [478, 483], [489, 504], [560, 581], [601, 612], [627, 645], [685, 694]]

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This hotel is exceptional. For a 3 star Euro hotel the rooms are huge, the views of the canal (Herengeraacht) outside are atmospheric, the location, despite being very quiet is a pleasant 10 minute stroll to Dam Square, and only 5 minutes to Anne Franks House. The staff were very helpful and friendly despite the fact we turned up at gone midnight a little wiped from our day in Amsterdam. For the price this hotel really is head and shoulders above its peers, which in Amsterdam can be very seedy. Always stay here when in the `Dam.

[[5, 25], [135, 147], [174, 187], [198, 218], [265, 288], [293, 301], [500, 516]]

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Don't fall for the scam of 'local tax' when checking out. Fifty euro deposit is taken when checking in for 'incidental' expenses. They then try and hold most of it back when you are leaving saying it is a local tax. We paid fully for our trip through a travel agent in UK before travelling so if the hotel have a problem with that they should take it up with them. Kick up a stink like we did and they will back down though. It makes you wonder how many people have been conned with this trick?

[]

[]

We stayed at the Rembrandt Residence Hotel in April 2006. We found the hotel to be in a good location and our room was quite large. Bathrooom was also very big. We had a view of the canal which was wonderful although we could not figure out how to lock the windows. We were on the 2nd floor so it was not a problem. The staff was very pleasant and we enjoyed our stay. We would stay here again. We thought the breakfast was a little less than we expected.

[[316, 343], [348, 367], [369, 393]]

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The hotel is in a very good location, just off a main street in central Amsterdam, on a quiet canal street. It is a 3 star hotel which may account for the stained carpeting, thin towels, and some snooty reception staff. The breakfast, although a reasonable price, was consistently out of items, had stale pastries and funny tasting eggs. Some of the rooms are tiny, so try to request a large room, if the staff will indulge your request.

[[0, 36]]

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We spent 2 nights at the Rembrandt and found it to be comfortable and clean and in a fantastic location. It was quietly situated but within easy reach of everything we needed. Our rate included breakfast and a boat trip and staff were friendly and helpful. The room wasn't huge but for a 3* hotel in a central location it was great. We would definitely stay again.

[[80, 103], [224, 255], [291, 296], [322, 331], [333, 363]]

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First time in Europe - good size room and bathroom, clean, lots of light, comfy bed what more could you want! Would stay again if went back to Amsterdam.

[[23, 37], [84, 108], [110, 126]]

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This hotel is worth the money because the stay was exceptional. The staff at the hotel were very helpful and friendly.

We stayed at this hotel for 5 day visit to Amsterdam. The location is very good, being right next to Central Station, but can be a little far from some of the tourist spots such as the Museums, Leidseplein and Jordaan. The hotel itself is very well presented, and staff very polite. However, on one day we left the room at around 10am and returned at 4.30pm to find that the room had not yet been cleaned (even though we had left the 'clean me' tag on the outside of the door). We had to ask at reception 3 times for the room to be cleaned, and over and hour and a half later it eventually was. The towels that we were promised immediately upon complaining turned up over 2 hours later. At no point were we offered anything to appease us, staff simply apologised and were ineffectual, although polite. This was disappointing, as apart from this, the stay was extremely pleasant.

[[264, 281], [739, 744], [767, 783], [850, 877]]

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We spent 2 nights at the mint hotel/ doubletree by hilton. All I can say is that the rooms were suberb. Very friendly staff at reception and breakfast was a delight. Unfortunately, room service needs to improve as our expectations were not managed. Food took longer to arrive and had to keep chasing. Also we were told that the kitchen is closed after 45mins of putting our order. However, the rooms and freindliness of the reception/ breakfast team make up for it. Extremely good value for money and will stay there again.

[[104, 136], [466, 496]]

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Just back from a short trip to the doubletree for my husbands 30th birthday, what a lovely hotel. Staff were friendly and helpful and rooms were modern and clean, also plenty of choice at breakfast time. We visited the sky lounge on the 11th floor, it had a nice chilled atmosphere but we only had one drink there as it was VERY expensive! All in all great hotel in great location, would not hesitate in staying there again.

[[98, 129], [340, 362]]

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We stayed at the Amsderdam Mint as had previously stayed at the Leeds Mint & enjoyed the experience. The Staff were very helpful & friendly, had made a note on booking form was our Wedding Anniversary + my birthday received a bottle of wine in room, also complimentary Continental breakfast each day. Hotel very central, more hotels being built nearby so maybe some disruption? Although we didn`t have any problems.

[[105, 115], [121, 128], [131, 139]]

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Stayed for 3 nights for the football at Ajax hotel is in a great location for the train station and the Metro which you can take direct to the stadium, hotel even sells metro tickets. room was great, Apple tv is fantastic and the bed is the most comfortable i have ever had whilst staying away. staff all very helpful, will definitely stay there again.

[[241, 264], [270, 273], [281, 293], [295, 317]]

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This is an excellent hotel, central for everywhere in Amsterdam Rooms are lovely, but even with an upgrade they are still small. Lovely White Company toiletries. We had a lovely view and the balcony is a bonus. Breakfast is fantastic. You wont need to eat till teatime. Will def re-visit.

[[0, 26]]

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I stayed in this hotel for a weekend break and was very impressed. The hotel is lovely, very stylish with fantastic views (we had a room on the 7th floor). The location is ideal - only minutes from town.

[[67, 86]]

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Awesome hotel next to Central Station? Must eat at sky lounge at top of hotel. It over looks the entire city. Perfect location to all tourist attractions.

[[0, 13], [110, 126]]

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The hotel is very good value for money. The staff here were always so helpful with a friendly vibe to them as well. In addition the hotel is in a really good location.

We stayed at this hotel for 5 day visit to Amsterdam. The location is very good, being right next to Central Station, but can be a little far from some of the tourist spots such as the Museums, Leidseplein and Jordaan. The hotel itself is very well presented, and staff very polite. However, on one day we left the room at around 10am and returned at 4.30pm to find that the room had not yet been cleaned (even though we had left the 'clean me' tag on the outside of the door). We had to ask at reception 3 times for the room to be cleaned, and over and hour and a half later it eventually was. The towels that we were promised immediately upon complaining turned up over 2 hours later. At no point were we offered anything to appease us, staff simply apologised and were ineffectual, although polite. This was disappointing, as apart from this, the stay was extremely pleasant.

[[58, 79], [739, 744], [767, 783], [794, 800]]

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We spent 2 nights at the mint hotel/ doubletree by hilton. All I can say is that the rooms were suberb. Very friendly staff at reception and breakfast was a delight. Unfortunately, room service needs to improve as our expectations were not managed. Food took longer to arrive and had to keep chasing. Also we were told that the kitchen is closed after 45mins of putting our order. However, the rooms and freindliness of the reception/ breakfast team make up for it. Extremely good value for money and will stay there again.

[[104, 136], [466, 496]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 38]], "text": "The hotel is very good value for money"}, "review": {"tkn_id": [[91, 95]], "idx": [[466, 496]], "text": "Extremely good value for money"}}, {"summary": {"tkn_id": [[9, 24]], "idx": [[40, 115]], "text": "The staff here were always so helpful with a friendly vibe to them as well."}, "review": {"tkn_id": [[23, 27]], "idx": [[104, 136]], "text": "Very friendly staff at reception"}}]

Just back from a short trip to the doubletree for my husbands 30th birthday, what a lovely hotel. Staff were friendly and helpful and rooms were modern and clean, also plenty of choice at breakfast time. We visited the sky lounge on the 11th floor, it had a nice chilled atmosphere but we only had one drink there as it was VERY expensive! All in all great hotel in great location, would not hesitate in staying there again.

[[98, 117], [122, 129], [357, 380]]

[{"summary": {"tkn_id": [[9, 12], [18, 18]], "idx": [[40, 59], [85, 93]], "text": "The staff here were ... friendly"}, "review": {"tkn_id": [[20, 22]], "idx": [[98, 117]], "text": "Staff were friendly"}}, {"summary": {"tkn_id": [[9, 12], [15, 15]], "idx": [[40, 59], [70, 77]], "text": "The staff here were ... helpful"}, "review": {"tkn_id": [[20, 21], [24, 24]], "idx": [[98, 108], [122, 129]], "text": "Staff were ... helpful"}}, {"summary": {"tkn_id": [[27, 34]], "idx": [[128, 166]], "text": "the hotel is in a really good location"}, "review": {"tkn_id": [[73, 76]], "idx": [[357, 380]], "text": "hotel in great location"}}]

We stayed at the Amsderdam Mint as had previously stayed at the Leeds Mint & enjoyed the experience. The Staff were very helpful & friendly, had made a note on booking form was our Wedding Anniversary + my birthday received a bottle of wine in room, also complimentary Continental breakfast each day. Hotel very central, more hotels being built nearby so maybe some disruption? Although we didn`t have any problems.

[[105, 115], [121, 128], [131, 139], [301, 319]]

[{"summary": {"tkn_id": [[28, 31], [33, 34]], "idx": [[132, 145], [153, 166]], "text": "hotel is in a ... good location"}, "review": {"tkn_id": [[56, 58]], "idx": [[301, 319]], "text": "Hotel very central"}}, {"summary": {"tkn_id": [[10, 10], [12, 12], [15, 15]], "idx": [[44, 49], [55, 59], [70, 77]], "text": "staff ... were ... helpful"}, "review": {"tkn_id": [[20, 21], [23, 23]], "idx": [[105, 115], [121, 128]], "text": "Staff were ... helpful"}}, {"summary": {"tkn_id": [[10, 10], [12, 12], [18, 18]], "idx": [[44, 49], [55, 59], [85, 93]], "text": "staff ... were ... friendly"}, "review": {"tkn_id": [[20, 21], [25, 25]], "idx": [[105, 115], [131, 139]], "text": "Staff were ... friendly"}}]

Stayed for 3 nights for the football at Ajax hotel is in a great location for the train station and the Metro which you can take direct to the stadium, hotel even sells metro tickets. room was great, Apple tv is fantastic and the bed is the most comfortable i have ever had whilst staying away. staff all very helpful, will definitely stay there again.

[[45, 73], [295, 317]]

[{"summary": {"tkn_id": [[27, 34]], "idx": [[128, 166]], "text": "the hotel is in a really good location"}, "review": {"tkn_id": [[9, 14]], "idx": [[45, 73]], "text": "hotel is in a great location"}}, {"summary": {"tkn_id": [[9, 15]], "idx": [[40, 77]], "text": "The staff here were always so helpful"}, "review": {"tkn_id": [[60, 63]], "idx": [[295, 317]], "text": "staff all very helpful"}}]

This is an excellent hotel, central for everywhere in Amsterdam Rooms are lovely, but even with an upgrade they are still small. Lovely White Company toiletries. We had a lovely view and the balcony is a bonus. Breakfast is fantastic. You wont need to eat till teatime. Will def re-visit.

[[21, 63], [171, 182]]

[{"summary": {"tkn_id": [[27, 34]], "idx": [[128, 166]], "text": "the hotel is in a really good location"}, "review": {"tkn_id": [[4, 10], [33, 34]], "idx": [[21, 63], [171, 182]], "text": "hotel, central for everywhere in Amsterdam ... lovely view"}}]

I stayed in this hotel for a weekend break and was very impressed. The hotel is lovely, very stylish with fantastic views (we had a room on the 7th floor). The location is ideal - only minutes from town.

[[67, 86], [156, 177]]

[{"summary": {"tkn_id": [[25, 34]], "idx": [[116, 166]], "text": "In addition the hotel is in a really good location"}, "review": {"tkn_id": [[35, 38]], "idx": [[156, 177]], "text": "The location is ideal"}}, {"summary": {"tkn_id": [[0, 8]], "idx": [[0, 39]], "text": "The hotel is very good value for money."}, "review": {"tkn_id": [[14, 17]], "idx": [[67, 86]], "text": "The hotel is lovely"}}]

Awesome hotel next to Central Station? Must eat at sky lounge at top of hotel. It over looks the entire city. Perfect location to all tourist attractions.

[[110, 126]]

[{"summary": {"tkn_id": [[27, 34]], "idx": [[128, 166]], "text": "the hotel is in a really good location"}, "review": {"tkn_id": [[24, 25]], "idx": [[110, 126]], "text": "Perfect location"}}]

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This hotel is great and chances are you'll want to stay again. This hotel is in a great location and the staff is very helpful and friendly.

We stayed at this hotel for 5 day visit to Amsterdam. The location is very good, being right next to Central Station, but can be a little far from some of the tourist spots such as the Museums, Leidseplein and Jordaan. The hotel itself is very well presented, and staff very polite. However, on one day we left the room at around 10am and returned at 4.30pm to find that the room had not yet been cleaned (even though we had left the 'clean me' tag on the outside of the door). We had to ask at reception 3 times for the room to be cleaned, and over and hour and a half later it eventually was. The towels that we were promised immediately upon complaining turned up over 2 hours later. At no point were we offered anything to appease us, staff simply apologised and were ineffectual, although polite. This was disappointing, as apart from this, the stay was extremely pleasant.

[[58, 79], [264, 281], [739, 744], [767, 783], [850, 877]]

[{"summary": {"tkn_id": [[1, 3]], "idx": [[5, 19]], "text": "hotel is great"}, "review": {"tkn_id": [[13, 16], [180, 183]], "idx": [[58, 79], [850, 877]], "text": "location is very good ... stay was extremely pleasant"}}, {"summary": {"tkn_id": [[15, 20], [23, 24], [28, 28]], "idx": [[68, 96], [105, 113], [131, 139]], "text": "hotel is in a great location ... staff is ... friendly"}, "review": {"tkn_id": [[13, 16], [55, 57]], "idx": [[58, 79], [264, 281]], "text": "location is very good ... staff very polite"}}, {"summary": {"tkn_id": [[23, 24], [26, 26]], "idx": [[105, 113], [119, 126]], "text": "staff is ... helpful"}, "review": {"tkn_id": [[160, 160], [164, 165]], "idx": [[739, 744], [767, 783]], "text": "staff ... were ineffectual"}}]

We spent 2 nights at the mint hotel/ doubletree by hilton. All I can say is that the rooms were suberb. Very friendly staff at reception and breakfast was a delight. Unfortunately, room service needs to improve as our expectations were not managed. Food took longer to arrive and had to keep chasing. Also we were told that the kitchen is closed after 45mins of putting our order. However, the rooms and freindliness of the reception/ breakfast team make up for it. Extremely good value for money and will stay there again.

[[104, 150], [404, 449], [466, 480], [497, 522]]

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Just back from a short trip to the doubletree for my husbands 30th birthday, what a lovely hotel. Staff were friendly and helpful and rooms were modern and clean, also plenty of choice at breakfast time. We visited the sky lounge on the 11th floor, it had a nice chilled atmosphere but we only had one drink there as it was VERY expensive! All in all great hotel in great location, would not hesitate in staying there again.

[[98, 129], [340, 380], [382, 423]]

[{"summary": {"tkn_id": [[0, 3], [5, 12]], "idx": [[0, 19], [24, 61]], "text": "This hotel is great ... chances are you'll want to stay again"}, "review": {"tkn_id": [[69, 76], [78, 84]], "idx": [[340, 380], [382, 423]], "text": "All in all great hotel in great location ... would not hesitate in staying there again"}}, {"summary": {"tkn_id": [[14, 20]], "idx": [[63, 96]], "text": "This hotel is in a great location"}, "review": {"tkn_id": [[72, 76]], "idx": [[351, 380]], "text": "great hotel in great location"}}, {"summary": {"tkn_id": [[23, 28]], "idx": [[105, 139]], "text": "staff is very helpful and friendly"}, "review": {"tkn_id": [[20, 24]], "idx": [[98, 129]], "text": "Staff were friendly and helpful"}}]

We stayed at the Amsderdam Mint as had previously stayed at the Leeds Mint & enjoyed the experience. The Staff were very helpful & friendly, had made a note on booking form was our Wedding Anniversary + my birthday received a bottle of wine in room, also complimentary Continental breakfast each day. Hotel very central, more hotels being built nearby so maybe some disruption? Although we didn`t have any problems.

[[101, 139], [301, 319]]

[{"summary": {"tkn_id": [[22, 28]], "idx": [[101, 139]], "text": "the staff is very helpful and friendly"}, "review": {"tkn_id": [[19, 25]], "idx": [[101, 139]], "text": "The Staff were very helpful & friendly"}}, {"summary": {"tkn_id": [[14, 20]], "idx": [[63, 96]], "text": "This hotel is in a great location"}, "review": {"tkn_id": [[56, 58]], "idx": [[301, 319]], "text": "Hotel very central"}}]

Stayed for 3 nights for the football at Ajax hotel is in a great location for the train station and the Metro which you can take direct to the stadium, hotel even sells metro tickets. room was great, Apple tv is fantastic and the bed is the most comfortable i have ever had whilst staying away. staff all very helpful, will definitely stay there again.

[[45, 73], [184, 198], [295, 317], [319, 339], [346, 351]]

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This is an excellent hotel, central for everywhere in Amsterdam Rooms are lovely, but even with an upgrade they are still small. Lovely White Company toiletries. We had a lovely view and the balcony is a bonus. Breakfast is fantastic. You wont need to eat till teatime. Will def re-visit.

[[0, 63], [270, 287]]

[{"summary": {"tkn_id": [[7, 12]], "idx": [[36, 61]], "text": "you'll want to stay again"}, "review": {"tkn_id": [[55, 59]], "idx": [[270, 287]], "text": "Will def re-visit"}}, {"summary": {"tkn_id": [[0, 3]], "idx": [[0, 19]], "text": "This hotel is great"}, "review": {"tkn_id": [[0, 4]], "idx": [[0, 26]], "text": "This is an excellent hotel"}}, {"summary": {"tkn_id": [[14, 20]], "idx": [[63, 96]], "text": "This hotel is in a great location"}, "review": {"tkn_id": [[4, 10]], "idx": [[21, 63]], "text": "hotel, central for everywhere in Amsterdam"}}]

I stayed in this hotel for a weekend break and was very impressed. The hotel is lovely, very stylish with fantastic views (we had a room on the 7th floor). The location is ideal - only minutes from town.

[[0, 65], [156, 202]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 19]], "text": "This hotel is great"}, "review": {"tkn_id": [[0, 12]], "idx": [[0, 65]], "text": "I stayed in this hotel for a weekend break and was very impressed"}}, {"summary": {"tkn_id": [[14, 20]], "idx": [[63, 96]], "text": "This hotel is in a great location"}, "review": {"tkn_id": [[35, 43]], "idx": [[156, 202]], "text": "The location is ideal - only minutes from town"}}]

Awesome hotel next to Central Station? Must eat at sky lounge at top of hotel. It over looks the entire city. Perfect location to all tourist attractions.

[[0, 13], [110, 153]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 19]], "text": "This hotel is great"}, "review": {"tkn_id": [[0, 1]], "idx": [[0, 13]], "text": "Awesome hotel"}}, {"summary": {"tkn_id": [[14, 20]], "idx": [[63, 96]], "text": "This hotel is in a great location"}, "review": {"tkn_id": [[24, 29]], "idx": [[110, 153]], "text": "Perfect location to all tourist attractions"}}]

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The staff at the hotel are friendly and the hotel is ideally located for a stay. and to visit the French Quarter etc.

Stayed here over Memorial Day weekend 2012. I think this hotel is a steal if you catch it on an off-season weekend when the prices are lower. In any event, the rooms were really comfortable, though slightly on the smaller side. We were on the courtyard side of the building, and you'd never know you were steps from the mayhem on Bourbon. The complimentary breakfast was great, and the welcome drinks were a nice touch. Love the courtyard and pool - very upscale feeling, but cozy and completely non-pretentious. One downside to this being a boutique hotel: there's no housekeeping after midnight, so we had to walk down to get the extra towels the housekeeper never left. Also we had a hard time getting the shower gels refilled, and had to call to ask for this to be done. But otherwise the service was outstanding, especially Shawn at the front desk. I will definitely stay here again and recommend this place to my friends.

[]

[]

We stayed at the Hotel le Marais for four nights and loved it. This modern, boutique hotel was clean and well-maintained. The beds were heavenly! The one issue in the room was that the shower would spray outside the stall, leaving huge puddles on the floor, so we had to have the shower head practically facing the opposite wall to avoid the mess. The staff was extremely helpful, particularly Pierre, who booked several tours for us and got us $10 discounts per person per tour. The best part of the hotel is that it is in the heart of the French Quarters. This visit was all of our first times in Nola. Being able to walk to key landmarks, check out local art galleries and antiques, and grab a beignet was a huge plus! Other hotel perks: free drinks per guest, free bottled water in the room, 15% off our stay, and chocolates and ginger snaps in the lobby.

[[501, 509], [521, 556]]

[{"summary": {"tkn_id": [[11, 13], [19, 24]], "idx": [[53, 72], [88, 117]], "text": "ideally located for ... visit the French Quarter etc."}, "review": {"tkn_id": [[103, 104], [108, 114]], "idx": [[501, 509], [521, 556]], "text": "hotel is ... in the heart of the French Quarters"}}]

This hotel is in the very heart of the French Quarter. It is new, clean, and has good facilities. WiFi, breakfast, and a very well equipped business centre was free (normally charged for at other hotels), so I felt like I had good value for money. The staff were friendly and helpful. As this hotel has only just opened, there were a few very small teething problems in the area of service, but I am sure this will be sorted out in no time. I would definitely stay there again.

[[0, 53], [248, 283]]

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3 couples - friends for 30+ years, vacationing together for the first time. The hotel was fabulous - the rooms were clean and the beds were incredibly comfortable. The pool area was lovely and a wonderful way to end the evening. The location - perfect walking distance to everything. The staff pleasant and professional. My husband and I had been to the French Quarter 15 years earlier and we begged our friends to share this experience with us. Thank you for making this a most memorable experience for us.

[[244, 282]]

[{"summary": {"tkn_id": [[11, 12]], "idx": [[53, 68]], "text": "ideally located"}, "review": {"tkn_id": [[49, 53]], "idx": [[244, 282]], "text": "perfect walking distance to everything"}}]

The hotel is located less than one block off of Bourbon St in the heart of the French Quarter. The service was outstanding and the accommodations were clean and comfortable. It was a pleasure to stop after a full day on the road, enjoy some hot food and relax. The courtyard was very nice and relaxing. Everyone from the front desk to the general manager made us feel welcomed and comfortable. Well done!

[[0, 20], [59, 93], [303, 392]]

[{"summary": {"tkn_id": [[8, 23]], "idx": [[40, 116]], "text": "the hotel is ideally located for a stay. and to visit the French Quarter etc"}, "review": {"tkn_id": [[0, 3], [12, 18]], "idx": [[0, 20], [59, 93]], "text": "The hotel is located ... in the heart of the French Quarter"}}, {"summary": {"tkn_id": [[0, 6]], "idx": [[0, 35]], "text": "The staff at the hotel are friendly"}, "review": {"tkn_id": [[61, 75]], "idx": [[303, 392]], "text": "Everyone from the front desk to the general manager made us feel welcomed and comfortable"}}]

Beautifully remodeled hotel in the perfect location. Very clean and very quiet - unbelieveable since it's only 1/2 block off Bourbon Street. The staff was excellent, the bar was a nice quiet retreat and the courtyard is charming. We will definitely stay here again on our next trip to NOLA!

[[22, 51]]

[{"summary": {"tkn_id": [[9, 12]], "idx": [[44, 68]], "text": "hotel is ideally located"}, "review": {"tkn_id": [[2, 6]], "idx": [[22, 51]], "text": "hotel in the perfect location"}}]

Our room was very nice, and the service was excellent. We felt like this was a real bargain, especially regarding the location in the center of "the quarter", yet it was easy to find. The room was clean and well arranged. Valet parking is really required.

[[118, 182]]

[{"summary": {"tkn_id": [[9, 20], [22, 22]], "idx": [[44, 97], [105, 112]], "text": "hotel is ideally located for a stay. and to visit the ... Quarter"}, "review": {"tkn_id": [[24, 39]], "idx": [[118, 182]], "text": "location in the center of \"the quarter\", yet it was easy to find"}}]

Super breakfast included in price. Great convenient location. Hotel was clean-service outstanding. Maybe need a little help retreiving car

[[35, 40], [52, 60]]

[{"summary": {"tkn_id": [[9, 12]], "idx": [[44, 68]], "text": "hotel is ideally located"}, "review": {"tkn_id": [[6, 6], [8, 8]], "idx": [[35, 40], [52, 60]], "text": "Great ... location"}}]

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The hotel is located near to the French Quarter and other attractions. The staff were always welcoming, friendly and helpful too.

Stayed here over Memorial Day weekend 2012. I think this hotel is a steal if you catch it on an off-season weekend when the prices are lower. In any event, the rooms were really comfortable, though slightly on the smaller side. We were on the courtyard side of the building, and you'd never know you were steps from the mayhem on Bourbon. The complimentary breakfast was great, and the welcome drinks were a nice touch. Love the courtyard and pool - very upscale feeling, but cozy and completely non-pretentious. One downside to this being a boutique hotel: there's no housekeeping after midnight, so we had to walk down to get the extra towels the housekeeper never left. Also we had a hard time getting the shower gels refilled, and had to call to ask for this to be done. But otherwise the service was outstanding, especially Shawn at the front desk. I will definitely stay here again and recommend this place to my friends.

[]

[]

We stayed at the Hotel le Marais for four nights and loved it. This modern, boutique hotel was clean and well-maintained. The beds were heavenly! The one issue in the room was that the shower would spray outside the stall, leaving huge puddles on the floor, so we had to have the shower head practically facing the opposite wall to avoid the mess. The staff was extremely helpful, particularly Pierre, who booked several tours for us and got us $10 discounts per person per tour. The best part of the hotel is that it is in the heart of the French Quarters. This visit was all of our first times in Nola. Being able to walk to key landmarks, check out local art galleries and antiques, and grab a beignet was a huge plus! Other hotel perks: free drinks per guest, free bottled water in the room, 15% off our stay, and chocolates and ginger snaps in the lobby.

[[348, 379], [497, 506], [518, 556], [605, 720]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 47]], "text": "The hotel is located near to the French Quarter"}, "review": {"tkn_id": [[102, 103], [107, 114]], "idx": [[497, 506], [518, 556]], "text": "the hotel ... is in the heart of the French Quarters"}}, {"summary": {"tkn_id": [[0, 4], [10, 11]], "idx": [[0, 25], [52, 69]], "text": "The hotel is located near ... other attractions"}, "review": {"tkn_id": [[127, 150]], "idx": [[605, 720]], "text": "Being able to walk to key landmarks, check out local art galleries and antiques, and grab a beignet was a huge plus"}}, {"summary": {"tkn_id": [[13, 15], [21, 21]], "idx": [[71, 85], [117, 124]], "text": "The staff were ... helpful"}, "review": {"tkn_id": [[72, 76]], "idx": [[348, 379]], "text": "The staff was extremely helpful"}}]

This hotel is in the very heart of the French Quarter. It is new, clean, and has good facilities. WiFi, breakfast, and a very well equipped business centre was free (normally charged for at other hotels), so I felt like I had good value for money. The staff were friendly and helpful. As this hotel has only just opened, there were a few very small teething problems in the area of service, but I am sure this will be sorted out in no time. I would definitely stay there again.

[[5, 20], [26, 53], [252, 271], [276, 283]]

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3 couples - friends for 30+ years, vacationing together for the first time. The hotel was fabulous - the rooms were clean and the beds were incredibly comfortable. The pool area was lovely and a wonderful way to end the evening. The location - perfect walking distance to everything. The staff pleasant and professional. My husband and I had been to the French Quarter 15 years earlier and we begged our friends to share this experience with us. Thank you for making this a most memorable experience for us.

[[233, 282], [288, 302]]

[{"summary": {"tkn_id": [[1, 4], [11, 11]], "idx": [[4, 25], [58, 69]], "text": "hotel is located near ... attractions"}, "review": {"tkn_id": [[47, 53]], "idx": [[233, 282]], "text": "location - perfect walking distance to everything"}}, {"summary": {"tkn_id": [[14, 15], [19, 19]], "idx": [[75, 85], [104, 112]], "text": "staff were ... friendly"}, "review": {"tkn_id": [[56, 57]], "idx": [[288, 302]], "text": "staff pleasant"}}]

The hotel is located less than one block off of Bourbon St in the heart of the French Quarter. The service was outstanding and the accommodations were clean and comfortable. It was a pleasure to stop after a full day on the road, enjoy some hot food and relax. The courtyard was very nice and relaxing. Everyone from the front desk to the general manager made us feel welcomed and comfortable. Well done!

[[0, 93], [303, 376]]

[{"summary": {"tkn_id": [[0, 11]], "idx": [[0, 69]], "text": "The hotel is located near to the French Quarter and other attractions"}, "review": {"tkn_id": [[0, 18]], "idx": [[0, 93]], "text": "The hotel is located less than one block off of Bourbon St in the heart of the French Quarter"}}, {"summary": {"tkn_id": [[13, 19]], "idx": [[71, 112]], "text": "The staff were always welcoming, friendly"}, "review": {"tkn_id": [[61, 73]], "idx": [[303, 376]], "text": "Everyone from the front desk to the general manager made us feel welcomed"}}]

Beautifully remodeled hotel in the perfect location. Very clean and very quiet - unbelieveable since it's only 1/2 block off Bourbon Street. The staff was excellent, the bar was a nice quiet retreat and the courtyard is charming. We will definitely stay here again on our next trip to NOLA!

[[111, 139]]

[{"summary": {"tkn_id": [[3, 8]], "idx": [[13, 47]], "text": "located near to the French Quarter"}, "review": {"tkn_id": [[19, 23]], "idx": [[111, 139]], "text": "1/2 block off Bourbon Street"}}]

Our room was very nice, and the service was excellent. We felt like this was a real bargain, especially regarding the location in the center of "the quarter", yet it was easy to find. The room was clean and well arranged. Valet parking is really required.

[[28, 53]]

[{"summary": {"tkn_id": [[13, 23]], "idx": [[71, 129]], "text": "The staff were always welcoming, friendly and helpful too."}, "review": {"tkn_id": [[7, 10]], "idx": [[28, 53]], "text": "the service was excellent"}}]

Super breakfast included in price. Great convenient location. Hotel was clean-service outstanding. Maybe need a little help retreiving car

[[35, 60], [78, 97]]

[{"summary": {"tkn_id": [[0, 4], [10, 12]], "idx": [[0, 25], [52, 70]], "text": "The hotel is located near ... other attractions."}, "review": {"tkn_id": [[6, 8]], "idx": [[35, 60]], "text": "Great convenient location"}}, {"summary": {"tkn_id": [[13, 22]], "idx": [[71, 128]], "text": "The staff were always welcoming, friendly and helpful too"}, "review": {"tkn_id": [[14, 15]], "idx": [[78, 97]], "text": "service outstanding"}}]

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This hotel is located in the heart of the French Quarter and has very friendly staff.

Stayed here over Memorial Day weekend 2012. I think this hotel is a steal if you catch it on an off-season weekend when the prices are lower. In any event, the rooms were really comfortable, though slightly on the smaller side. We were on the courtyard side of the building, and you'd never know you were steps from the mayhem on Bourbon. The complimentary breakfast was great, and the welcome drinks were a nice touch. Love the courtyard and pool - very upscale feeling, but cozy and completely non-pretentious. One downside to this being a boutique hotel: there's no housekeeping after midnight, so we had to walk down to get the extra towels the housekeeper never left. Also we had a hard time getting the shower gels refilled, and had to call to ask for this to be done. But otherwise the service was outstanding, especially Shawn at the front desk. I will definitely stay here again and recommend this place to my friends.

[[789, 816]]

[{"summary": {"tkn_id": [[13, 15]], "idx": [[65, 84]], "text": "very friendly staff"}, "review": {"tkn_id": [[163, 166]], "idx": [[789, 816]], "text": "the service was outstanding"}}]

We stayed at the Hotel le Marais for four nights and loved it. This modern, boutique hotel was clean and well-maintained. The beds were heavenly! The one issue in the room was that the shower would spray outside the stall, leaving huge puddles on the floor, so we had to have the shower head practically facing the opposite wall to avoid the mess. The staff was extremely helpful, particularly Pierre, who booked several tours for us and got us $10 discounts per person per tour. The best part of the hotel is that it is in the heart of the French Quarters. This visit was all of our first times in Nola. Being able to walk to key landmarks, check out local art galleries and antiques, and grab a beignet was a huge plus! Other hotel perks: free drinks per guest, free bottled water in the room, 15% off our stay, and chocolates and ginger snaps in the lobby.

[[348, 379], [501, 506], [515, 556]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 56]], "text": "This hotel is located in the heart of the French Quarter"}, "review": {"tkn_id": [[103, 103], [106, 114]], "idx": [[501, 506], [515, 556]], "text": "hotel ... it is in the heart of the French Quarters"}}, {"summary": {"tkn_id": [[12, 15]], "idx": [[61, 84]], "text": "has very friendly staff"}, "review": {"tkn_id": [[72, 76]], "idx": [[348, 379]], "text": "The staff was extremely helpful"}}]

This hotel is in the very heart of the French Quarter. It is new, clean, and has good facilities. WiFi, breakfast, and a very well equipped business centre was free (normally charged for at other hotels), so I felt like I had good value for money. The staff were friendly and helpful. As this hotel has only just opened, there were a few very small teething problems in the area of service, but I am sure this will be sorted out in no time. I would definitely stay there again.

[[0, 53], [252, 271]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 56]], "text": "This hotel is located in the heart of the French Quarter"}, "review": {"tkn_id": [[0, 10]], "idx": [[0, 53]], "text": "This hotel is in the very heart of the French Quarter"}}, {"summary": {"tkn_id": [[1, 1], [12, 12], [14, 15]], "idx": [[5, 10], [61, 64], [70, 84]], "text": "hotel ... has ... friendly staff"}, "review": {"tkn_id": [[1, 1], [57, 59]], "idx": [[5, 10], [252, 271]], "text": "hotel ... staff were friendly"}}]

3 couples - friends for 30+ years, vacationing together for the first time. The hotel was fabulous - the rooms were clean and the beds were incredibly comfortable. The pool area was lovely and a wonderful way to end the evening. The location - perfect walking distance to everything. The staff pleasant and professional. My husband and I had been to the French Quarter 15 years earlier and we begged our friends to share this experience with us. Thank you for making this a most memorable experience for us.

[]

[]

The hotel is located less than one block off of Bourbon St in the heart of the French Quarter. The service was outstanding and the accommodations were clean and comfortable. It was a pleasure to stop after a full day on the road, enjoy some hot food and relax. The courtyard was very nice and relaxing. Everyone from the front desk to the general manager made us feel welcomed and comfortable. Well done!

[[0, 20], [59, 93], [303, 376]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 56]], "text": "This hotel is located in the heart of the French Quarter"}, "review": {"tkn_id": [[0, 3], [12, 18]], "idx": [[0, 20], [59, 93]], "text": "The hotel is located ... in the heart of the French Quarter"}}, {"summary": {"tkn_id": [[14, 15]], "idx": [[70, 84]], "text": "friendly staff"}, "review": {"tkn_id": [[61, 73]], "idx": [[303, 376]], "text": "Everyone from the front desk to the general manager made us feel welcomed"}}]

Beautifully remodeled hotel in the perfect location. Very clean and very quiet - unbelieveable since it's only 1/2 block off Bourbon Street. The staff was excellent, the bar was a nice quiet retreat and the courtyard is charming. We will definitely stay here again on our next trip to NOLA!

[]

[]

Our room was very nice, and the service was excellent. We felt like this was a real bargain, especially regarding the location in the center of "the quarter", yet it was easy to find. The room was clean and well arranged. Valet parking is really required.

[[114, 156]]

[{"summary": {"tkn_id": [[0, 8], [10, 10]], "idx": [[0, 41], [49, 56]], "text": "This hotel is located in the heart of the ... Quarter"}, "review": {"tkn_id": [[23, 31]], "idx": [[114, 156]], "text": "the location in the center of \"the quarter"}}]

Super breakfast included in price. Great convenient location. Hotel was clean-service outstanding. Maybe need a little help retreiving car

[[35, 60], [78, 97]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 56]], "text": "This hotel is located in the heart of the French Quarter"}, "review": {"tkn_id": [[6, 8]], "idx": [[35, 60]], "text": "Great convenient location"}}, {"summary": {"tkn_id": [[12, 15]], "idx": [[61, 84]], "text": "has very friendly staff"}, "review": {"tkn_id": [[14, 15]], "idx": [[78, 97]], "text": "service outstanding"}}]

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The staff at the hotel are friendly and the hotel is ideally located for a stay. and to visit the French Quarter etc.

Great old hotel in a great location I stayed at the Ambassador a week ago and had a wonderful time! I did have one of the infamous windowless rooms (the hotel is an old renovated warehouse of sorts) but the ambiance of the authentic New Orleans decor (exposed brick, high ceilings, wood floors) made it almost seem like being in old France. The hotel is located close to everything there is in New Orleans and a close stumble to Bourbon St. I found the valet staff to be prompt and friendly even though they were busy and the front desk staff was quick to attend to any request with a smile. I am definetly staying at this hotel next time I am in New Orleans, and I am curious to see how wonderful the renovations will turn out!

[[10, 35], [459, 490]]

[{"summary": {"tkn_id": [[7, 15]], "idx": [[36, 79]], "text": "and the hotel is ideally located for a stay"}, "review": {"tkn_id": [[2, 6]], "idx": [[10, 35]], "text": "hotel in a great location"}}, {"summary": {"tkn_id": [[0, 6]], "idx": [[0, 35]], "text": "The staff at the hotel are friendly"}, "review": {"tkn_id": [[93, 98]], "idx": [[459, 490]], "text": "staff to be prompt and friendly"}}]

Great spot, great rate, great effort! Just returned from stay for French Quarter Fest. As we arrived, a bus was dropping off a full load of European students to stay at the hotel. Despite the sudden rush, we were checked in cheerfully and quickly. Everyone went out of their way. Location is great for getting to (or away from) Quarter craziness or Garden District, and Warehouse area has its own charm and eateries. Room was comfortable and quiet, if a bit dark. Bandito's off the lobby great for delicious breakfast with no wait (!) or tequila any time. We'd recommend the Ambassador to anyone traveling to NoLa for biz or pleasure.

[[280, 312], [328, 335]]

[{"summary": {"tkn_id": [[9, 13], [19, 22]], "idx": [[44, 72], [88, 112]], "text": "hotel is ideally located for ... visit the French Quarter"}, "review": {"tkn_id": [[59, 64], [70, 70]], "idx": [[280, 312], [328, 335]], "text": "Location is great for getting to ... Quarter"}}]

Got Bugs? The room service advertised is a joke.unless you like greasy Mexican food. The cleaning in the rooms was horrible; barely vacuumed or dusted in almost 2 weeks of staying there and the bathroom was just barely cleaned everyday. The management is lacking and not too interested in customer service. My roommate was chewed up by some bugs in her bed and was left with huge welts that itched and oozed. Since it was booked through Expedia.com, there was nothing that they would do except take off the mandatory $4.95 phone surcharge (although that was pretty cool, since all local and continental long distance charges were included in that).It was a big disappointment from start to finish.

[[241, 254], [267, 305]]

[{"summary": {"tkn_id": [[1, 1], [5, 6]], "idx": [[4, 9], [23, 35]], "text": "staff ... are friendly"}, "review": {"tkn_id": [[45, 46], [49, 54]], "idx": [[241, 254], [267, 305]], "text": "management is ... not too interested in customer service"}}]

Welcoming and friendly staff, elegant hotel I traveled to New Orleans recently was gratful that I stayed at the Ambassador Hotel. The staff was very welcoming and friendly and assisted me with every aspect of my travel, from directions to the local attractions - to recommendations for local restaurants. The hotel itself is absolutely gorgeous, with antique brick walls and elaborate, lush curtains. My favorite part of the hotel (besides the amazing staff), was the location. It is located quite close to all of the major local attractions (the steamboat tours, downtown New Orleans, The French Quarter, etc).When I return, I would definitely go back to this hotel.

[[134, 143], [163, 171], [484, 541], [586, 604]]

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AMBASSADOR HOTEL, NEW ORLEANS Please be advised when booking at this hotel to request a room with a window. Ours did not have one and the door into the room was the only way out. Had there been a fire my husband and I would have been dead. I am wondering how these rooms ever passed code. The inexpensive rates and free parking were not bargain enough for the potential danger.

[]

[]

Buyer Beware Stayed during a convention. It is as kindly as I can put it a dump. The rooms were horrid, poorly kept and bad condition. The mattresses, boxsprings and pillows looked as if they were purchased from a Katerina Auction. The service was comical and even though it states they serve breakfast they only serve coffee and pastries. Could not wait to check out.

[]

[]

Once is Too Much If you enjoy fraternity house decor, you'll love the Ambassador. No extra charge for the beat-up furniture, lightless broom closet rooms and paper thin walls. Hotels like the Ambassador don't count on repeat business. There are much better hotel options in New Orleans.

[]

[]

Had a Great Stay Just wanted to say that I had a great time at the Ambassador in New Orleans The rooms were great, housekeeping was great, very polite and Dave Smith the room manager was excellent with everything I needed. Hope to go back soon. Thanks

[[115, 131], [139, 150]]

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Staff in this hotel are always very helpful as well as friendly, which will definitely make you want to come back. The hotel is located just a short walk away from the beach, too.

We had a pleasant stay at hotel playa karma. It's located on a busy street so if you're a light sleeper, the traffic might bother you at night. We did hear the dog a couple of times but was it was only for a few minutes. Overall, I was impressed with their customer service. The staff was very nice and accomodating. Mario was very friendly. We arranged a couple of tours with karma trails and we were happy with the tours we chose. Antonello arranged a breakfast-to-go box before we headed out to one of our tours in the morning and it was abundant, filled with fruits, bread, water and cake. If you prefer a hotel with great customer service, choose hotel playa karma.

[[275, 298], [317, 340]]

[{"summary": {"tkn_id": [[0, 4], [11, 11]], "idx": [[0, 23], [55, 63]], "text": "Staff in this hotel are ... friendly"}, "review": {"tkn_id": [[62, 66], [70, 73]], "idx": [[275, 298], [317, 340]], "text": "The staff was very nice ... Mario was very friendly"}}]

We had a wonderful time at Playa del Karma! We finished our Yucatan-trip with 2 nights, and really enjoyed the friendly atmosphere. We had two several rooms (one at the garden and one above the lobby/reception), both really nice with lots of space and big beds! The Italian people who run this place are really helpful with everything you need and provide great service with the breakfast buffet (we loved the mexican eggs in the morning) and free beachtowels. Playa del Karma is a lovely place with a beautiful garden with a small but wonderful pool, lovely to relax after a day at the beach.

[[111, 130]]

[{"summary": {"tkn_id": [[0, 0], [4, 4], [11, 11]], "idx": [[0, 5], [20, 23], [55, 63]], "text": "Staff ... are ... friendly"}, "review": {"tkn_id": [[24, 25]], "idx": [[111, 130]], "text": "friendly atmosphere"}}]

This hotel is a great value, the service is very friendly, the inner courtyard with small pool and lights strung across palm trees is a lovely oasis, and the rooms are clean and equipped with AC, tv and small deposit box. There was a high vaulted thatched roof which made the room feel airy but unfortunately not too sound proof. Right across from the new ADO bus station so a good place to stay if you are catching an early morning bus from the station. Just a couple blocks from 5th ave where all the action happens at Playa.

[[29, 57]]

[{"summary": {"tkn_id": [[0, 11]], "idx": [[0, 63]], "text": "Staff in this hotel are always very helpful as well as friendly"}, "review": {"tkn_id": [[7, 11]], "idx": [[29, 57]], "text": "the service is very friendly"}}]

For those of us baby boomers who remember being sensitive flower children Hotel Play del Karma really suited us. The mature greenery of the courtyard had the serenity and grace of years of wise existence; of course we could relate! The patter of raindrops on the thatched roof of the room reminded us that we were in a beautiful tropical climate. It was a charming effect that would have been absent had we stayed in a concrete & glass megalith. We thoroughly enjoyed the ambience here. The breakfasts above the garden were special.

[]

[]

We stayed at Playa del Karma on a recommendation from a friend. We were extremely satisfied with the accomadations and the staff. This hotel was the best hotel I've ever stayed at in terms of value for what you receive. The rooms are cute (a little rustic but clean and comfortable), the courtyard is beautiful and the staff went above and beyond to serve us or answer questions. The location is great, just three blocks from the beach. We would definitely come back.

[[315, 349], [362, 378], [380, 435], [437, 466]]

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This little hotel is lovely with nice rooms with a lot of character. Staff could not have been more friendly and helpful. Free breakfast at their sister hotel about a five minute away is nothing special but very good. Only problem was that the hot water didn't last very long, but everything else was perfect.

[[69, 108], [113, 120]]

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Very good 3 star hotel a few blocks from beach.Everyone very helpful.Rooms large with patios and hammocks,nice little courtyard with small pool.

[[17, 68]]

[{"summary": {"tkn_id": [[0, 11]], "idx": [[0, 63]], "text": "Staff in this hotel are always very helpful as well as friendly"}, "review": {"tkn_id": [[11, 13]], "idx": [[47, 68]], "text": "Everyone very helpful"}}, {"summary": {"tkn_id": [[23, 36]], "idx": [[115, 178]], "text": "The hotel is located just a short walk away from the beach, too"}, "review": {"tkn_id": [[4, 9]], "idx": [[17, 46]], "text": "hotel a few blocks from beach"}}]

Small but very comfortable rooms. Extremely helpfull staff. No private parking. Near all of 5th Ave fun.

[[44, 58]]

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The hotel is located near to the French Quarter and other attractions. The staff were always welcoming, friendly and helpful too.

Great old hotel in a great location I stayed at the Ambassador a week ago and had a wonderful time! I did have one of the infamous windowless rooms (the hotel is an old renovated warehouse of sorts) but the ambiance of the authentic New Orleans decor (exposed brick, high ceilings, wood floors) made it almost seem like being in old France. The hotel is located close to everything there is in New Orleans and a close stumble to Bourbon St. I found the valet staff to be prompt and friendly even though they were busy and the front desk staff was quick to attend to any request with a smile. I am definetly staying at this hotel next time I am in New Orleans, and I am curious to see how wonderful the renovations will turn out!

[[341, 387], [441, 517]]

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Great spot, great rate, great effort! Just returned from stay for French Quarter Fest. As we arrived, a bus was dropping off a full load of European students to stay at the hotel. Despite the sudden rush, we were checked in cheerfully and quickly. Everyone went out of their way. Location is great for getting to (or away from) Quarter craziness or Garden District, and Warehouse area has its own charm and eateries. Room was comfortable and quiet, if a bit dark. Bandito's off the lobby great for delicious breakfast with no wait (!) or tequila any time. We'd recommend the Ambassador to anyone traveling to NoLa for biz or pleasure.

[[280, 415]]

[{"summary": {"tkn_id": [[0, 12]], "idx": [[0, 70]], "text": "The hotel is located near to the French Quarter and other attractions."}, "review": {"tkn_id": [[59, 84]], "idx": [[280, 415]], "text": "Location is great for getting to (or away from) Quarter craziness or Garden District, and Warehouse area has its own charm and eateries"}}]

Got Bugs? The room service advertised is a joke.unless you like greasy Mexican food. The cleaning in the rooms was horrible; barely vacuumed or dusted in almost 2 weeks of staying there and the bathroom was just barely cleaned everyday. The management is lacking and not too interested in customer service. My roommate was chewed up by some bugs in her bed and was left with huge welts that itched and oozed. Since it was booked through Expedia.com, there was nothing that they would do except take off the mandatory $4.95 phone surcharge (although that was pretty cool, since all local and continental long distance charges were included in that).It was a big disappointment from start to finish.

[[237, 305]]

[{"summary": {"tkn_id": [[13, 22]], "idx": [[71, 128]], "text": "The staff were always welcoming, friendly and helpful too"}, "review": {"tkn_id": [[44, 54]], "idx": [[237, 305]], "text": "The management is lacking and not too interested in customer service"}}]

Welcoming and friendly staff, elegant hotel I traveled to New Orleans recently was gratful that I stayed at the Ambassador Hotel. The staff was very welcoming and friendly and assisted me with every aspect of my travel, from directions to the local attractions - to recommendations for local restaurants. The hotel itself is absolutely gorgeous, with antique brick walls and elaborate, lush curtains. My favorite part of the hotel (besides the amazing staff), was the location. It is located quite close to all of the major local attractions (the steamboat tours, downtown New Orleans, The French Quarter, etc).When I return, I would definitely go back to this hotel.

[[130, 260], [421, 430], [478, 541], [586, 604]]

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AMBASSADOR HOTEL, NEW ORLEANS Please be advised when booking at this hotel to request a room with a window. Ours did not have one and the door into the room was the only way out. Had there been a fire my husband and I would have been dead. I am wondering how these rooms ever passed code. The inexpensive rates and free parking were not bargain enough for the potential danger.

[]

[]

Buyer Beware Stayed during a convention. It is as kindly as I can put it a dump. The rooms were horrid, poorly kept and bad condition. The mattresses, boxsprings and pillows looked as if they were purchased from a Katerina Auction. The service was comical and even though it states they serve breakfast they only serve coffee and pastries. Could not wait to check out.

[[41, 80]]

[{"summary": {"tkn_id": [[13, 19]], "idx": [[71, 112]], "text": "The staff were always welcoming, friendly"}, "review": {"tkn_id": [[7, 18]], "idx": [[41, 80]], "text": "It is as kindly as I can put it a dump."}}]

Once is Too Much If you enjoy fraternity house decor, you'll love the Ambassador. No extra charge for the beat-up furniture, lightless broom closet rooms and paper thin walls. Hotels like the Ambassador don't count on repeat business. There are much better hotel options in New Orleans.

[]

[]

Had a Great Stay Just wanted to say that I had a great time at the Ambassador in New Orleans The rooms were great, housekeeping was great, very polite and Dave Smith the room manager was excellent with everything I needed. Hope to go back soon. Thanks

[[115, 221]]

[{"summary": {"tkn_id": [[13, 21]], "idx": [[71, 124]], "text": "The staff were always welcoming, friendly and helpful"}, "review": {"tkn_id": [[25, 42]], "idx": [[115, 221]], "text": "housekeeping was great, very polite and Dave Smith the room manager was excellent with everything I needed"}}]

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This hotel is located in the heart of the French Quarter and has very friendly staff.

Great old hotel in a great location I stayed at the Ambassador a week ago and had a wonderful time! I did have one of the infamous windowless rooms (the hotel is an old renovated warehouse of sorts) but the ambiance of the authentic New Orleans decor (exposed brick, high ceilings, wood floors) made it almost seem like being in old France. The hotel is located close to everything there is in New Orleans and a close stumble to Bourbon St. I found the valet staff to be prompt and friendly even though they were busy and the front desk staff was quick to attend to any request with a smile. I am definetly staying at this hotel next time I am in New Orleans, and I am curious to see how wonderful the renovations will turn out!

[[341, 381], [441, 490]]

[{"summary": {"tkn_id": [[12, 15]], "idx": [[61, 84]], "text": "has very friendly staff"}, "review": {"tkn_id": [[89, 98]], "idx": [[441, 490]], "text": "I found the valet staff to be prompt and friendly"}}, {"summary": {"tkn_id": [[0, 8], [10, 10]], "idx": [[0, 41], [49, 56]], "text": "This hotel is located in the heart of the ... Quarter"}, "review": {"tkn_id": [[70, 76]], "idx": [[341, 381]], "text": "The hotel is located close to everything"}}]

Great spot, great rate, great effort! Just returned from stay for French Quarter Fest. As we arrived, a bus was dropping off a full load of European students to stay at the hotel. Despite the sudden rush, we were checked in cheerfully and quickly. Everyone went out of their way. Location is great for getting to (or away from) Quarter craziness or Garden District, and Warehouse area has its own charm and eateries. Room was comfortable and quiet, if a bit dark. Bandito's off the lobby great for delicious breakfast with no wait (!) or tequila any time. We'd recommend the Ambassador to anyone traveling to NoLa for biz or pleasure.

[[205, 234], [280, 335]]

[{"summary": {"tkn_id": [[3, 10], [14, 15]], "idx": [[14, 56], [70, 84]], "text": "located in the heart of the French Quarter ... friendly staff"}, "review": {"tkn_id": [[44, 48], [59, 70]], "idx": [[205, 234], [280, 335]], "text": "we were checked in cheerfully ... Location is great for getting to (or away from) Quarter"}}]

Got Bugs? The room service advertised is a joke.unless you like greasy Mexican food. The cleaning in the rooms was horrible; barely vacuumed or dusted in almost 2 weeks of staying there and the bathroom was just barely cleaned everyday. The management is lacking and not too interested in customer service. My roommate was chewed up by some bugs in her bed and was left with huge welts that itched and oozed. Since it was booked through Expedia.com, there was nothing that they would do except take off the mandatory $4.95 phone surcharge (although that was pretty cool, since all local and continental long distance charges were included in that).It was a big disappointment from start to finish.

[[241, 254], [267, 305]]

[{"summary": {"tkn_id": [[12, 12], [14, 15]], "idx": [[61, 64], [70, 84]], "text": "has ... friendly staff"}, "review": {"tkn_id": [[45, 46], [49, 54]], "idx": [[241, 254], [267, 305]], "text": "management is ... not too interested in customer service"}}]

Welcoming and friendly staff, elegant hotel I traveled to New Orleans recently was gratful that I stayed at the Ambassador Hotel. The staff was very welcoming and friendly and assisted me with every aspect of my travel, from directions to the local attractions - to recommendations for local restaurants. The hotel itself is absolutely gorgeous, with antique brick walls and elaborate, lush curtains. My favorite part of the hotel (besides the amazing staff), was the location. It is located quite close to all of the major local attractions (the steamboat tours, downtown New Orleans, The French Quarter, etc).When I return, I would definitely go back to this hotel.

[[14, 28], [481, 506], [586, 604]]

[{"summary": {"tkn_id": [[14, 15]], "idx": [[70, 84]], "text": "friendly staff"}, "review": {"tkn_id": [[2, 3]], "idx": [[14, 28]], "text": "friendly staff"}}, {"summary": {"tkn_id": [[1, 4], [8, 10]], "idx": [[5, 24], [38, 56]], "text": "hotel is located in ... the French Quarter"}, "review": {"tkn_id": [[88, 92], [108, 110]], "idx": [[481, 506], [586, 604]], "text": "is located quite close to ... The French Quarter"}}]

AMBASSADOR HOTEL, NEW ORLEANS Please be advised when booking at this hotel to request a room with a window. Ours did not have one and the door into the room was the only way out. Had there been a fire my husband and I would have been dead. I am wondering how these rooms ever passed code. The inexpensive rates and free parking were not bargain enough for the potential danger.

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Buyer Beware Stayed during a convention. It is as kindly as I can put it a dump. The rooms were horrid, poorly kept and bad condition. The mattresses, boxsprings and pillows looked as if they were purchased from a Katerina Auction. The service was comical and even though it states they serve breakfast they only serve coffee and pastries. Could not wait to check out.

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Once is Too Much If you enjoy fraternity house decor, you'll love the Ambassador. No extra charge for the beat-up furniture, lightless broom closet rooms and paper thin walls. Hotels like the Ambassador don't count on repeat business. There are much better hotel options in New Orleans.

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Had a Great Stay Just wanted to say that I had a great time at the Ambassador in New Orleans The rooms were great, housekeeping was great, very polite and Dave Smith the room manager was excellent with everything I needed. Hope to go back soon. Thanks

[[144, 150], [155, 165], [183, 196]]

[{"summary": {"tkn_id": [[12, 12], [14, 15]], "idx": [[61, 64], [70, 84]], "text": "has ... friendly staff"}, "review": {"tkn_id": [[30, 30], [32, 33], [37, 38]], "idx": [[144, 150], [155, 165], [183, 196]], "text": "polite ... Dave Smith ... was excellent"}}]

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The rooms in the hotel are clean. The breakfast had a lot of choice which was really great.

Great Hotel The River in Florence is a real find and probably was one of the best hotels that we stayed at on our trip. It is located across the street from the Arno in the San Croce area. Our daughter and I liked the location because this area of Florence was very clean and was away from the main hubbub of the city. There is a bus stop very close to the hotel. We arrived by train and took the number 13 to the hotel and the number 12 took us back to the train station. The staff is very accommodating and the reception area and breakfast area were very nice. The hotel also offerred free internet access.

[[532, 561]]

[{"summary": {"tkn_id": [[8, 9], [16, 18]], "idx": [[34, 47], [74, 90]], "text": "The breakfast ... was really great"}, "review": {"tkn_id": [[112, 116]], "idx": [[532, 561]], "text": "breakfast area were very nice"}}]

Fabulous service, great location We really enjoyed our stay at the Hotel River. The cheerful, personal touch and helpfulness of the staff (particularly Salvatore the concierge who gave great tips re restaurants) made our stay an absolute pleasure. The view of the river Arno from our terrace was beautiful and the location was just right - a short walk from the centre but far enough away from the attractions so as to be quiet.The room was quite small but comfortable and clean and had a nice bathroom and a great shower.There was free internet access in the hotel lobby.We would highly recommend the Hotel River and would definitely stay there again next time we visit Florence.

[[428, 440], [473, 478]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 32]], "text": "The rooms in the hotel are clean"}, "review": {"tkn_id": [[81, 83], [89, 89]], "idx": [[428, 440], [473, 478]], "text": "The room was ... clean"}}]

Nice and quiet Incredible little hotel away from the noise of Florence, but walking distance of only 10 minutes to city center. Great sized rooms and beautifully decorated. Very clean with decently sized bathrooms for Europe. Beds were very hard. Breakfast served beautifully and elegantly with many choices, based on basic Italian breakfast of pastries, cold cuts, cheese, hard boiled eggs (with cute little cups and spoons), fruit and real coffee! Very small staff works hard to meet every need. Great place to have a drink before dinner in the lobby or on the rooftop balcony with view of the Arno.

[[173, 183], [247, 263], [290, 307]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 32]], "text": "The rooms in the hotel are clean"}, "review": {"tkn_id": [[31, 32]], "idx": [[173, 183]], "text": "Very clean"}}, {"summary": {"tkn_id": [[8, 14]], "idx": [[34, 67]], "text": "The breakfast had a lot of choice"}, "review": {"tkn_id": [[45, 46], [50, 52]], "idx": [[247, 263], [290, 307]], "text": "Breakfast served ... with many choices"}}]

Lovely hotel with pretty view of the river We stayed in this central hotel after changing from a dismal, allegedly three-star hotel. The room was pretty and clean, with a nice view of inner courtyard. Staff were friendly and very helpful, and we were close to all the main sights. The hotel balcony was lovely to sit around and watch the world go by and see the river below. I would recommend this as a good value, better than 3-star hotel and would visit again.

[[137, 145], [157, 162]]

[{"summary": {"tkn_id": [[1, 1], [5, 6]], "idx": [[4, 9], [23, 32]], "text": "rooms ... are clean"}, "review": {"tkn_id": [[27, 28], [31, 31]], "idx": [[137, 145], [157, 162]], "text": "room was ... clean"}}]

Small but perfectly formed A charming clean and comfortable hotel. Polite and helpful staff.A short walk (or inexpensive bus ride) to the historic attractions.The knowledgeable manager will tell you which buses go where as well as sell you the tickets. He also directed us to the shop selling the gorgeous room fragrance that was in our room.Standard breakfast in an enclosed terrace or in the elegant lower breakfast room. My only crticiscm is of the coffee, because I just prefer a pot at the table.

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Nice hotel - great location Nice hotel in a great location on the Arno River. Rooms were large; bathroom was large compared to other places we stayed in Italy, and the A/C really worked! The staff was helpful and accomodating with maps, directions, restaurant recommendations, taxis, and laundry service. There is a booth in the hotel lobby with a computer with internet access. Don't miss gelato at Vivolo, near San Croce.

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Great Hotel The Hotel River was a wonderful experience. It is a lovely European hotel with all the charm you would hope for. The location is good with a short walk to the action.The staff was very helpful and polite. Good breakfast. We would definitely stay there again!

[[217, 231]]

[{"summary": {"tkn_id": [[8, 9], [16, 18]], "idx": [[34, 47], [74, 90]], "text": "The breakfast ... was really great"}, "review": {"tkn_id": [[45, 46]], "idx": [[217, 231]], "text": "Good breakfast"}}]

A Room with a View The Hotel River from across the Arno River.'immediately in front of the Duomo.

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The rooms were spotlessly clean. The breakfast here is really good and provided a surprisingly good selection.

Great Hotel The River in Florence is a real find and probably was one of the best hotels that we stayed at on our trip. It is located across the street from the Arno in the San Croce area. Our daughter and I liked the location because this area of Florence was very clean and was away from the main hubbub of the city. There is a bus stop very close to the hotel. We arrived by train and took the number 13 to the hotel and the number 12 took us back to the train station. The staff is very accommodating and the reception area and breakfast area were very nice. The hotel also offerred free internet access.

[[532, 561]]

[{"summary": {"tkn_id": [[7, 11]], "idx": [[37, 66]], "text": "breakfast here is really good"}, "review": {"tkn_id": [[112, 116]], "idx": [[532, 561]], "text": "breakfast area were very nice"}}]

Fabulous service, great location We really enjoyed our stay at the Hotel River. The cheerful, personal touch and helpfulness of the staff (particularly Salvatore the concierge who gave great tips re restaurants) made our stay an absolute pleasure. The view of the river Arno from our terrace was beautiful and the location was just right - a short walk from the centre but far enough away from the attractions so as to be quiet.The room was quite small but comfortable and clean and had a nice bathroom and a great shower.There was free internet access in the hotel lobby.We would highly recommend the Hotel River and would definitely stay there again next time we visit Florence.

[[428, 440], [473, 478]]

[{"summary": {"tkn_id": [[0, 2], [4, 4]], "idx": [[0, 14], [26, 31]], "text": "The rooms were ... clean"}, "review": {"tkn_id": [[81, 83], [89, 89]], "idx": [[428, 440], [473, 478]], "text": "The room was ... clean"}}]

Nice and quiet Incredible little hotel away from the noise of Florence, but walking distance of only 10 minutes to city center. Great sized rooms and beautifully decorated. Very clean with decently sized bathrooms for Europe. Beds were very hard. Breakfast served beautifully and elegantly with many choices, based on basic Italian breakfast of pastries, cold cuts, cheese, hard boiled eggs (with cute little cups and spoons), fruit and real coffee! Very small staff works hard to meet every need. Great place to have a drink before dinner in the lobby or on the rooftop balcony with view of the Arno.

[[173, 183], [247, 263], [290, 307]]

[{"summary": {"tkn_id": [[0, 2], [4, 4]], "idx": [[0, 14], [26, 31]], "text": "The rooms were ... clean"}, "review": {"tkn_id": [[31, 32]], "idx": [[173, 183]], "text": "Very clean"}}, {"summary": {"tkn_id": [[6, 8], [13, 14], [16, 17]], "idx": [[33, 51], [71, 81], [95, 109]], "text": "The breakfast here ... provided a ... good selection"}, "review": {"tkn_id": [[45, 46], [50, 52]], "idx": [[247, 263], [290, 307]], "text": "Breakfast served ... with many choices"}}]

Lovely hotel with pretty view of the river We stayed in this central hotel after changing from a dismal, allegedly three-star hotel. The room was pretty and clean, with a nice view of inner courtyard. Staff were friendly and very helpful, and we were close to all the main sights. The hotel balcony was lovely to sit around and watch the world go by and see the river below. I would recommend this as a good value, better than 3-star hotel and would visit again.

[[133, 145], [157, 162]]

[{"summary": {"tkn_id": [[0, 2], [4, 4]], "idx": [[0, 14], [26, 31]], "text": "The rooms were ... clean"}, "review": {"tkn_id": [[26, 28], [31, 31]], "idx": [[133, 145], [157, 162]], "text": "The room was ... clean"}}]

Small but perfectly formed A charming clean and comfortable hotel. Polite and helpful staff.A short walk (or inexpensive bus ride) to the historic attractions.The knowledgeable manager will tell you which buses go where as well as sell you the tickets. He also directed us to the shop selling the gorgeous room fragrance that was in our room.Standard breakfast in an enclosed terrace or in the elegant lower breakfast room. My only crticiscm is of the coffee, because I just prefer a pot at the table.

[[297, 360], [424, 500]]

[{"summary": {"tkn_id": [[0, 2], [4, 4]], "idx": [[0, 14], [26, 31]], "text": "The rooms were ... clean"}, "review": {"tkn_id": [[57, 64]], "idx": [[297, 341]], "text": "gorgeous room fragrance that was in our room"}}, {"summary": {"tkn_id": [[6, 11]], "idx": [[33, 66]], "text": "The breakfast here is really good"}, "review": {"tkn_id": [[66, 67], [80, 96]], "idx": [[342, 360], [424, 500]], "text": "Standard breakfast ... My only crticiscm is of the coffee, because I just prefer a pot at the table"}}]

Nice hotel - great location Nice hotel in a great location on the Arno River. Rooms were large; bathroom was large compared to other places we stayed in Italy, and the A/C really worked! The staff was helpful and accomodating with maps, directions, restaurant recommendations, taxis, and laundry service. There is a booth in the hotel lobby with a computer with internet access. Don't miss gelato at Vivolo, near San Croce.

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Great Hotel The Hotel River was a wonderful experience. It is a lovely European hotel with all the charm you would hope for. The location is good with a short walk to the action.The staff was very helpful and polite. Good breakfast. We would definitely stay there again!

[[217, 231]]

[{"summary": {"tkn_id": [[6, 17]], "idx": [[33, 109]], "text": "The breakfast here is really good and provided a surprisingly good selection"}, "review": {"tkn_id": [[45, 46]], "idx": [[217, 231]], "text": "Good breakfast"}}]

A Room with a View The Hotel River from across the Arno River.'immediately in front of the Duomo.

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[{"summary_sent_id": 0, "summary_sent_idx": [0, 32], "reviews_alignments_idx": {"review_1": [[428, 440], [473, 478]], "review_2": [[173, 183]], "review_3": [[133, 145], [157, 162]], "review_4": [[297, 341]]}}, {"summary_sent_id": 1, "summary_sent_idx": [33, 110], "reviews_alignments_idx": {"review_0": [[532, 561]], "review_2": [[247, 263], [290, 307]], "review_4": [[342, 360], [424, 500]], "review_6": [[217, 231]]}}]

The rooms are very clean. A lovely variety of foods on display for breakfast at this hotel.

Great Hotel The River in Florence is a real find and probably was one of the best hotels that we stayed at on our trip. It is located across the street from the Arno in the San Croce area. Our daughter and I liked the location because this area of Florence was very clean and was away from the main hubbub of the city. There is a bus stop very close to the hotel. We arrived by train and took the number 13 to the hotel and the number 12 took us back to the train station. The staff is very accommodating and the reception area and breakfast area were very nice. The hotel also offerred free internet access.

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Fabulous service, great location We really enjoyed our stay at the Hotel River. The cheerful, personal touch and helpfulness of the staff (particularly Salvatore the concierge who gave great tips re restaurants) made our stay an absolute pleasure. The view of the river Arno from our terrace was beautiful and the location was just right - a short walk from the centre but far enough away from the attractions so as to be quiet.The room was quite small but comfortable and clean and had a nice bathroom and a great shower.There was free internet access in the hotel lobby.We would highly recommend the Hotel River and would definitely stay there again next time we visit Florence.

[[428, 440], [473, 478]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 24]], "text": "The rooms are very clean"}, "review": {"tkn_id": [[81, 83], [89, 89]], "idx": [[428, 440], [473, 478]], "text": "The room was ... clean"}}]

Nice and quiet Incredible little hotel away from the noise of Florence, but walking distance of only 10 minutes to city center. Great sized rooms and beautifully decorated. Very clean with decently sized bathrooms for Europe. Beds were very hard. Breakfast served beautifully and elegantly with many choices, based on basic Italian breakfast of pastries, cold cuts, cheese, hard boiled eggs (with cute little cups and spoons), fruit and real coffee! Very small staff works hard to meet every need. Great place to have a drink before dinner in the lobby or on the rooftop balcony with view of the Arno.

[[140, 145], [173, 183], [247, 263], [290, 307]]

[{"summary": {"tkn_id": [[1, 4]], "idx": [[4, 24]], "text": "rooms are very clean"}, "review": {"tkn_id": [[26, 26], [31, 32]], "idx": [[140, 145], [173, 183]], "text": "rooms ... Very clean"}}, {"summary": {"tkn_id": [[8, 10], [13, 14]], "idx": [[35, 51], [63, 76]], "text": "variety of foods ... for breakfast"}, "review": {"tkn_id": [[45, 46], [50, 52]], "idx": [[247, 263], [290, 307]], "text": "Breakfast served ... with many choices"}}]

Lovely hotel with pretty view of the river We stayed in this central hotel after changing from a dismal, allegedly three-star hotel. The room was pretty and clean, with a nice view of inner courtyard. Staff were friendly and very helpful, and we were close to all the main sights. The hotel balcony was lovely to sit around and watch the world go by and see the river below. I would recommend this as a good value, better than 3-star hotel and would visit again.

[[133, 145], [157, 162]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 24]], "text": "The rooms are very clean"}, "review": {"tkn_id": [[26, 28], [31, 31]], "idx": [[133, 145], [157, 162]], "text": "The room was ... clean"}}]

Small but perfectly formed A charming clean and comfortable hotel. Polite and helpful staff.A short walk (or inexpensive bus ride) to the historic attractions.The knowledgeable manager will tell you which buses go where as well as sell you the tickets. He also directed us to the shop selling the gorgeous room fragrance that was in our room.Standard breakfast in an enclosed terrace or in the elegant lower breakfast room. My only crticiscm is of the coffee, because I just prefer a pot at the table.

[[27, 43], [60, 65], [342, 422]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 25]], "text": "The rooms are very clean."}, "review": {"tkn_id": [[4, 6], [9, 9]], "idx": [[27, 43], [60, 65]], "text": "A charming clean ... hotel"}}, {"summary": {"tkn_id": [[6, 18]], "idx": [[26, 91]], "text": "A lovely variety of foods on display for breakfast at this hotel."}, "review": {"tkn_id": [[66, 78]], "idx": [[342, 422]], "text": "Standard breakfast in an enclosed terrace or in the elegant lower breakfast room"}}]

Nice hotel - great location Nice hotel in a great location on the Arno River. Rooms were large; bathroom was large compared to other places we stayed in Italy, and the A/C really worked! The staff was helpful and accomodating with maps, directions, restaurant recommendations, taxis, and laundry service. There is a booth in the hotel lobby with a computer with internet access. Don't miss gelato at Vivolo, near San Croce.

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Great Hotel The Hotel River was a wonderful experience. It is a lovely European hotel with all the charm you would hope for. The location is good with a short walk to the action.The staff was very helpful and polite. Good breakfast. We would definitely stay there again!

[[217, 231]]

[{"summary": {"tkn_id": [[6, 18]], "idx": [[26, 91]], "text": "A lovely variety of foods on display for breakfast at this hotel."}, "review": {"tkn_id": [[45, 46]], "idx": [[217, 231]], "text": "Good breakfast"}}]

A Room with a View The Hotel River from across the Arno River.'immediately in front of the Duomo.

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The rooms in the hotel are clean. The breakfast had a lot of choice which was really great.

Not a 4-star hotel. We stayed here as part of a group tour through northern Italy. Of the 21 rooms occupied by our group, at least 7 rooms had problems such as foul odors and non-functioning air-conditioning and the occupannts requested a room change. The first room we were given was tiny the a/c didn't work. The room they gave us next was handicap-accessible and was much larger, with a huge bathroom. The bathroom, however, had no put-down space at all we had to move a small table from the bedroom into it. The neighborhood is very seedy and we were uncomfortable walking around there at night. There are better choices in beautiful Florence.

[[131, 170]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 32]], "text": "The rooms in the hotel are clean"}, "review": {"tkn_id": [[29, 36]], "idx": [[131, 170]], "text": "7 rooms had problems such as foul odors"}}]

STAY AWAY FROM THIS HOTEL This hotel has the most uncaring staff I've ever witnessed. Our hotel room was burglarized while we slept in our beds. No one was injured thankfully, but the hotel displayed a no-care attitude. They never sent a staff person up to the room when we called down to report the intrusion. They made us wait while they checked people in and out before giving us the insurance forms to fill out and made us wait once again while they copied the forms for us. They never apologized and basically treated us like we didn't exist. Stay away from this one - there's plenty of hotels in Florence.

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Great little hotel We stayed in a triple room for 4 nights april 10 -14,the hotel was great very clean and the staff very helpfu,had no problem with the area at all ,iit was very convenient as we were traveling by train,just cross the street and you are there,also the buses on the other side of the station to go to Fiosole,plaza Michelangelo and the discount mall outside of Florence.the breakfast was very good for that size hotel,we did not expect that good selection,the restaurant next door for a late dinner or snack is great.I will stay here again and really recommend it

[[76, 85], [92, 102], [390, 403], [409, 413], [437, 451], [457, 471]]

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Well located good hotel We were a little apprehensive booking this hotel because of some negative reviews. We selected it because of its convenient location and price. Wewere pleasantly surprised. The room was clean and decent. The staff was very friendly and accomidating. The location is perfect if you arrive by train and all attractions are easily reachable by foot. I would definitely recommend this hotel for a short stay in the city.

[[197, 215]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 32]], "text": "The rooms in the hotel are clean"}, "review": {"tkn_id": [[33, 36]], "idx": [[197, 215]], "text": "The room was clean"}}]

Don't recommend this hotel. The hotel is much older than the pictures on their website. Our room is facing to a construction site. The worst thing is that the construction site started to have someone hammering at 8 or 9am so I had to wake up by 8 or 9 am. The sound insulation was not good. The only thing that i like is the location. very convenient.

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Good location, but that's all. A great location, beside the road from train station and walking distances from Florence tourist attractions.The hotel is old little neglected and the rooms are small. The price is excellent but you get what you pay.

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Big deal It's an excellent option : very close to train station and city main attractions. If you don't want to spend so much, but need a clean and confortable hotel with a good breakfast, you can try this one

[[171, 187]]

[{"summary": {"tkn_id": [[8, 9], [16, 18]], "idx": [[34, 47], [74, 90]], "text": "The breakfast ... was really great"}, "review": {"tkn_id": [[36, 38]], "idx": [[171, 187]], "text": "a good breakfast"}}]

Whatever you do , DON"T STAY HERE! The cigarette butts they left on the balcony

[[35, 79]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 32]], "text": "The rooms in the hotel are clean"}, "review": {"tkn_id": [[8, 15]], "idx": [[35, 79]], "text": "The cigarette butts they left on the balcony"}}]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 33], "reviews_alignments_idx": {"review_0": [[131, 170]], "review_2": [[76, 85], [92, 102]], "review_3": [[197, 215]], "review_7": [[35, 79]]}}, {"summary_sent_id": 1, "summary_sent_idx": [34, 91], "reviews_alignments_idx": {"review_2": [[390, 403], [409, 413], [437, 451], [457, 471]], "review_6": [[171, 187]]}}]

The rooms were spotlessly clean. The breakfast here is really good and provided a surprisingly good selection.

Not a 4-star hotel. We stayed here as part of a group tour through northern Italy. Of the 21 rooms occupied by our group, at least 7 rooms had problems such as foul odors and non-functioning air-conditioning and the occupannts requested a room change. The first room we were given was tiny the a/c didn't work. The room they gave us next was handicap-accessible and was much larger, with a huge bathroom. The bathroom, however, had no put-down space at all we had to move a small table from the bedroom into it. The neighborhood is very seedy and we were uncomfortable walking around there at night. There are better choices in beautiful Florence.

[[133, 170]]

[{"summary": {"tkn_id": [[0, 2], [4, 4]], "idx": [[0, 14], [26, 31]], "text": "The rooms were ... clean"}, "review": {"tkn_id": [[30, 36]], "idx": [[133, 170]], "text": "rooms had problems such as foul odors"}}]

STAY AWAY FROM THIS HOTEL This hotel has the most uncaring staff I've ever witnessed. Our hotel room was burglarized while we slept in our beds. No one was injured thankfully, but the hotel displayed a no-care attitude. They never sent a staff person up to the room when we called down to report the intrusion. They made us wait while they checked people in and out before giving us the insurance forms to fill out and made us wait once again while they copied the forms for us. They never apologized and basically treated us like we didn't exist. Stay away from this one - there's plenty of hotels in Florence.

[]

[]

Great little hotel We stayed in a triple room for 4 nights april 10 -14,the hotel was great very clean and the staff very helpfu,had no problem with the area at all ,iit was very convenient as we were traveling by train,just cross the street and you are there,also the buses on the other side of the station to go to Fiosole,plaza Michelangelo and the discount mall outside of Florence.the breakfast was very good for that size hotel,we did not expect that good selection,the restaurant next door for a late dinner or snack is great.I will stay here again and really recommend it

[[390, 413], [418, 422], [434, 471]]

[{"summary": {"tkn_id": [[6, 11]], "idx": [[33, 66]], "text": "The breakfast here is really good"}, "review": {"tkn_id": [[79, 82]], "idx": [[390, 413]], "text": "breakfast was very good"}}, {"summary": {"tkn_id": [[6, 7], [13, 17]], "idx": [[33, 46], [71, 109]], "text": "The breakfast ... provided a surprisingly good selection"}, "review": {"tkn_id": [[79, 79], [84, 84], [88, 94]], "idx": [[390, 399], [418, 422], [434, 471]], "text": "breakfast ... that ... we did not expect that good selection"}}]

Well located good hotel We were a little apprehensive booking this hotel because of some negative reviews. We selected it because of its convenient location and price. Wewere pleasantly surprised. The room was clean and decent. The staff was very friendly and accomidating. The location is perfect if you arrive by train and all attractions are easily reachable by foot. I would definitely recommend this hotel for a short stay in the city.

[[197, 215]]

[{"summary": {"tkn_id": [[0, 2], [4, 4]], "idx": [[0, 14], [26, 31]], "text": "The rooms were ... clean"}, "review": {"tkn_id": [[33, 36]], "idx": [[197, 215]], "text": "The room was clean"}}]

Don't recommend this hotel. The hotel is much older than the pictures on their website. Our room is facing to a construction site. The worst thing is that the construction site started to have someone hammering at 8 or 9am so I had to wake up by 8 or 9 am. The sound insulation was not good. The only thing that i like is the location. very convenient.

[]

[]

Good location, but that's all. A great location, beside the road from train station and walking distances from Florence tourist attractions.The hotel is old little neglected and the rooms are small. The price is excellent but you get what you pay.

[]

[]

Big deal It's an excellent option : very close to train station and city main attractions. If you don't want to spend so much, but need a clean and confortable hotel with a good breakfast, you can try this one

[[160, 187]]

[{"summary": {"tkn_id": [[6, 7], [9, 9], [11, 11]], "idx": [[33, 46], [52, 54], [62, 66]], "text": "The breakfast ... is ... good"}, "review": {"tkn_id": [[34, 38]], "idx": [[160, 187]], "text": "hotel with a good breakfast"}}]

Whatever you do , DON"T STAY HERE! The cigarette butts they left on the balcony

[[39, 54], [65, 79]]

[{"summary": {"tkn_id": [[1, 4]], "idx": [[4, 31]], "text": "rooms were spotlessly clean"}, "review": {"tkn_id": [[9, 10], [13, 15]], "idx": [[39, 54], [65, 79]], "text": "cigarette butts ... on the balcony"}}]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 32], "reviews_alignments_idx": {"review_0": [[133, 170]], "review_3": [[197, 215]], "review_7": [[39, 54], [65, 79]]}}, {"summary_sent_id": 1, "summary_sent_idx": [33, 110], "reviews_alignments_idx": {"review_2": [[390, 413], [418, 422], [434, 471]], "review_6": [[160, 187]]}}]

The rooms are very clean. A lovely variety of foods on display for breakfast at this hotel.

Not a 4-star hotel. We stayed here as part of a group tour through northern Italy. Of the 21 rooms occupied by our group, at least 7 rooms had problems such as foul odors and non-functioning air-conditioning and the occupannts requested a room change. The first room we were given was tiny the a/c didn't work. The room they gave us next was handicap-accessible and was much larger, with a huge bathroom. The bathroom, however, had no put-down space at all we had to move a small table from the bedroom into it. The neighborhood is very seedy and we were uncomfortable walking around there at night. There are better choices in beautiful Florence.

[[133, 170]]

[{"summary": {"tkn_id": [[0, 5]], "idx": [[0, 25]], "text": "The rooms are very clean."}, "review": {"tkn_id": [[30, 36]], "idx": [[133, 170]], "text": "rooms had problems such as foul odors"}}]

STAY AWAY FROM THIS HOTEL This hotel has the most uncaring staff I've ever witnessed. Our hotel room was burglarized while we slept in our beds. No one was injured thankfully, but the hotel displayed a no-care attitude. They never sent a staff person up to the room when we called down to report the intrusion. They made us wait while they checked people in and out before giving us the insurance forms to fill out and made us wait once again while they copied the forms for us. They never apologized and basically treated us like we didn't exist. Stay away from this one - there's plenty of hotels in Florence.

[]

[]

Great little hotel We stayed in a triple room for 4 nights april 10 -14,the hotel was great very clean and the staff very helpfu,had no problem with the area at all ,iit was very convenient as we were traveling by train,just cross the street and you are there,also the buses on the other side of the station to go to Fiosole,plaza Michelangelo and the discount mall outside of Florence.the breakfast was very good for that size hotel,we did not expect that good selection,the restaurant next door for a late dinner or snack is great.I will stay here again and really recommend it

[[390, 413], [457, 471]]

[{"summary": {"tkn_id": [[8, 10], [13, 14]], "idx": [[35, 51], [63, 76]], "text": "variety of foods ... for breakfast"}, "review": {"tkn_id": [[79, 82], [93, 94]], "idx": [[390, 413], [457, 471]], "text": "breakfast was very good ... good selection"}}]

Well located good hotel We were a little apprehensive booking this hotel because of some negative reviews. We selected it because of its convenient location and price. Wewere pleasantly surprised. The room was clean and decent. The staff was very friendly and accomidating. The location is perfect if you arrive by train and all attractions are easily reachable by foot. I would definitely recommend this hotel for a short stay in the city.

[[201, 215]]

[{"summary": {"tkn_id": [[1, 2], [4, 4]], "idx": [[4, 13], [19, 24]], "text": "rooms are ... clean"}, "review": {"tkn_id": [[34, 36]], "idx": [[201, 215]], "text": "room was clean"}}]

Don't recommend this hotel. The hotel is much older than the pictures on their website. Our room is facing to a construction site. The worst thing is that the construction site started to have someone hammering at 8 or 9am so I had to wake up by 8 or 9 am. The sound insulation was not good. The only thing that i like is the location. very convenient.

[]

[]

Good location, but that's all. A great location, beside the road from train station and walking distances from Florence tourist attractions.The hotel is old little neglected and the rooms are small. The price is excellent but you get what you pay.

[]

[]

Big deal It's an excellent option : very close to train station and city main attractions. If you don't want to spend so much, but need a clean and confortable hotel with a good breakfast, you can try this one

[]

[]

Whatever you do , DON"T STAY HERE! The cigarette butts they left on the balcony

[[35, 79]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 24]], "text": "The rooms are very clean"}, "review": {"tkn_id": [[8, 15]], "idx": [[35, 79]], "text": "The cigarette butts they left on the balcony"}}]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 25], "reviews_alignments_idx": {"review_0": [[133, 170]], "review_3": [[201, 215]], "review_7": [[35, 79]]}}, {"summary_sent_id": 1, "summary_sent_idx": [26, 91], "reviews_alignments_idx": {"review_2": [[390, 413], [457, 471]]}}]

The staff at the hotel are amiable and helpful.

Cheapest decent hotel in Chicago that I could find. Nice large room which was pretty modern looking considering the age of the building. Appreciated the free WiFi and the fact that you have to swipe your key to get on the elevator or stairs- extra security (though somehow the pizza delivery guy was able to get up to our room, must have an agreement with the hotel.) Street noise didn't bother me too much. Breakfast was great, although the room was a little cramped. The only complaint I have is that its hard to pull up to the front of the hotel to get valet parking ($22/24 hours) Great hotel.

[]

[]

I stayed here by myself the night before a group tour and got a single room, which came with a double bed. The sheets are soft and there four pillows on the bed! Awesome. The room is perfect for one or two people. The area is great, although not serviceable by the train, it has buses to the city. The area itself is really upbeat, with a young crowd. Great little shops, restaurants and bars. I'd stay here again for sure if I were in Chicago. It's a nice alternative to the large downtown hotels.

[]

[]

This was my first trip to Chicago and Days Inn made it even better! It is a great bargain especially for the location. The hotel was clean, the staff was so darn nice, the free bfast was mmm soo good- the muffins were amazing, fresh squeezed juice, and even make your own waffles. The only complaint is the drain in the shower wasn't working as smoothly as it should have been. I can't see how anything could go wrong here and even if it did, front desk was just so ncie!

[[140, 166], [443, 470]]

[{"summary": {"tkn_id": [[1, 6]], "idx": [[4, 34]], "text": "staff at the hotel are amiable"}, "review": {"tkn_id": [[30, 35], [96, 101]], "idx": [[140, 166], [443, 470]], "text": "the staff was so darn nice ... front desk was just so ncie"}}]

The staff at this hotel were extremely gracious and went out of their way to welcome me. I arrived early and the staff had a room cleaned and ready for me promptly. Property is located right in the heart of Lincoln Park and there are numerous dining and nightlife options at the property doorstep. I will definitely return to this property. The Days Inn brand gets a serious upgrade in my mind with properties of this character.

[[0, 87]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 46]], "text": "The staff at the hotel are amiable and helpful"}, "review": {"tkn_id": [[0, 16]], "idx": [[0, 87]], "text": "The staff at this hotel were extremely gracious and went out of their way to welcome me"}}]

Travelled with a friend for a quick getaway. We were in a room with 2 beds, fridge, & micro(we were in room 403), room with views of Clark St. As always it was a great stay, staff very friendly, and willing to help in any way possible. If your not a continental b-fast kind-of-person, I would suggest The Golden Nugget one block south of Diversey on Clark.

[[174, 234]]

[{"summary": {"tkn_id": [[0, 9]], "idx": [[0, 47]], "text": "The staff at the hotel are amiable and helpful."}, "review": {"tkn_id": [[42, 53]], "idx": [[174, 234]], "text": "staff very friendly, and willing to help in any way possible"}}]

This old Days Inn is in the heart of Lincoln Park and a short walk to Boys Town.The hotel was clean and the free breakfeast was a big hit. My only complait are the bathrooms. Time to upgrade! They all have this 3 inch step up which is just great to trip over at 3 am in the dark. Other then that this is a nice hotel.

[]

[]

I have stayed at this hotel several times over the past 15 years. It is quiet, clean, moderately priced, and very conveniently located near several bus lines. Clark Street, on which it is located, is a major shopping street, and there is parking at the nearby Century Mall. I have found the staff to be friendly and helpful.

[[281, 311], [316, 323]]

[{"summary": {"tkn_id": [[1, 1], [5, 6]], "idx": [[4, 9], [23, 34]], "text": "staff ... are amiable"}, "review": {"tkn_id": [[59, 64]], "idx": [[281, 311]], "text": "found the staff to be friendly"}}, {"summary": {"tkn_id": [[1, 1], [5, 5], [8, 8]], "idx": [[4, 9], [23, 26], [39, 46]], "text": "staff ... are ... helpful"}, "review": {"tkn_id": [[59, 63], [66, 66]], "idx": [[281, 302], [316, 323]], "text": "found the staff to be ... helpful"}}]

We booked this hotel for a girl's trip to Chicago. I booked solely on written reviews.and boy were we impressed! For the price, this hotel is PERFECT! The beds were great, rooms were very clean, breakfast was the best.waffles.YUMMY.and the staff was so helpful and friendly! Great location to public transportation. Highly recommend this property!

[[236, 273]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 46]], "text": "The staff at the hotel are amiable and helpful"}, "review": {"tkn_id": [[46, 52]], "idx": [[236, 273]], "text": "the staff was so helpful and friendly"}}]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 47], "reviews_alignments_idx": {"review_2": [[140, 166], [443, 470]], "review_3": [[0, 87]], "review_4": [[174, 234]], "review_6": [[281, 311], [316, 323]], "review_7": [[236, 273]]}}]

The staff are always willing to help with their friendly attitude.

Cheapest decent hotel in Chicago that I could find. Nice large room which was pretty modern looking considering the age of the building. Appreciated the free WiFi and the fact that you have to swipe your key to get on the elevator or stairs- extra security (though somehow the pizza delivery guy was able to get up to our room, must have an agreement with the hotel.) Street noise didn't bother me too much. Breakfast was great, although the room was a little cramped. The only complaint I have is that its hard to pull up to the front of the hotel to get valet parking ($22/24 hours) Great hotel.

[]

[]

I stayed here by myself the night before a group tour and got a single room, which came with a double bed. The sheets are soft and there four pillows on the bed! Awesome. The room is perfect for one or two people. The area is great, although not serviceable by the train, it has buses to the city. The area itself is really upbeat, with a young crowd. Great little shops, restaurants and bars. I'd stay here again for sure if I were in Chicago. It's a nice alternative to the large downtown hotels.

[]

[]

This was my first trip to Chicago and Days Inn made it even better! It is a great bargain especially for the location. The hotel was clean, the staff was so darn nice, the free bfast was mmm soo good- the muffins were amazing, fresh squeezed juice, and even make your own waffles. The only complaint is the drain in the shower wasn't working as smoothly as it should have been. I can't see how anything could go wrong here and even if it did, front desk was just so ncie!

[[140, 166]]

[{"summary": {"tkn_id": [[0, 11]], "idx": [[0, 66]], "text": "The staff are always willing to help with their friendly attitude."}, "review": {"tkn_id": [[30, 35]], "idx": [[140, 166]], "text": "the staff was so darn nice"}}]

The staff at this hotel were extremely gracious and went out of their way to welcome me. I arrived early and the staff had a room cleaned and ready for me promptly. Property is located right in the heart of Lincoln Park and there are numerous dining and nightlife options at the property doorstep. I will definitely return to this property. The Days Inn brand gets a serious upgrade in my mind with properties of this character.

[[0, 47]]

[{"summary": {"tkn_id": [[0, 11]], "idx": [[0, 66]], "text": "The staff are always willing to help with their friendly attitude."}, "review": {"tkn_id": [[0, 7]], "idx": [[0, 47]], "text": "The staff at this hotel were extremely gracious"}}]

Travelled with a friend for a quick getaway. We were in a room with 2 beds, fridge, & micro(we were in room 403), room with views of Clark St. As always it was a great stay, staff very friendly, and willing to help in any way possible. If your not a continental b-fast kind-of-person, I would suggest The Golden Nugget one block south of Diversey on Clark.

[[174, 234]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 65]], "text": "The staff are always willing to help with their friendly attitude"}, "review": {"tkn_id": [[42, 53]], "idx": [[174, 234]], "text": "staff very friendly, and willing to help in any way possible"}}]

This old Days Inn is in the heart of Lincoln Park and a short walk to Boys Town.The hotel was clean and the free breakfeast was a big hit. My only complait are the bathrooms. Time to upgrade! They all have this 3 inch step up which is just great to trip over at 3 am in the dark. Other then that this is a nice hotel.

[]

[]

I have stayed at this hotel several times over the past 15 years. It is quiet, clean, moderately priced, and very conveniently located near several bus lines. Clark Street, on which it is located, is a major shopping street, and there is parking at the nearby Century Mall. I have found the staff to be friendly and helpful.

[[281, 311], [316, 323]]

[{"summary": {"tkn_id": [[0, 2], [9, 9]], "idx": [[0, 13], [48, 56]], "text": "The staff are ... friendly"}, "review": {"tkn_id": [[59, 64]], "idx": [[281, 311]], "text": "found the staff to be friendly"}}, {"summary": {"tkn_id": [[1, 2], [4, 6]], "idx": [[4, 13], [21, 36]], "text": "staff are ... willing to help"}, "review": {"tkn_id": [[59, 63], [66, 66]], "idx": [[281, 302], [316, 323]], "text": "found the staff to be ... helpful"}}]

We booked this hotel for a girl's trip to Chicago. I booked solely on written reviews.and boy were we impressed! For the price, this hotel is PERFECT! The beds were great, rooms were very clean, breakfast was the best.waffles.YUMMY.and the staff was so helpful and friendly! Great location to public transportation. Highly recommend this property!

[[236, 260], [265, 273]]

[{"summary": {"tkn_id": [[0, 2], [4, 6]], "idx": [[0, 13], [21, 36]], "text": "The staff are ... willing to help"}, "review": {"tkn_id": [[46, 50]], "idx": [[236, 260]], "text": "the staff was so helpful"}}, {"summary": {"tkn_id": [[0, 2], [9, 9]], "idx": [[0, 13], [48, 56]], "text": "The staff are ... friendly"}, "review": {"tkn_id": [[46, 48], [52, 52]], "idx": [[236, 249], [265, 273]], "text": "the staff was ... friendly"}}]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 66], "reviews_alignments_idx": {"review_2": [[140, 166]], "review_3": [[0, 47]], "review_4": [[174, 234]], "review_6": [[281, 311], [316, 323]], "review_7": [[236, 260], [265, 273]]}}]

The staff at this hotel is very friendly and helpful.

We had a pleasant stay at hotel playa karma. It's located on a busy street so if you're a light sleeper, the traffic might bother you at night. We did hear the dog a couple of times but was it was only for a few minutes. Overall, I was impressed with their customer service. The staff was very nice and accomodating. Mario was very friendly. We arranged a couple of tours with karma trails and we were happy with the tours we chose. Antonello arranged a breakfast-to-go box before we headed out to one of our tours in the morning and it was abundant, filled with fruits, bread, water and cake. If you prefer a hotel with great customer service, choose hotel playa karma.

[[279, 293], [303, 315], [317, 340]]

[{"summary": {"tkn_id": [[1, 5], [7, 7]], "idx": [[4, 26], [32, 40]], "text": "staff at this hotel is ... friendly"}, "review": {"tkn_id": [[70, 73]], "idx": [[317, 340]], "text": "Mario was very friendly"}}, {"summary": {"tkn_id": [[1, 5], [9, 9]], "idx": [[4, 26], [45, 52]], "text": "staff at this hotel is ... helpful"}, "review": {"tkn_id": [[63, 65], [68, 68]], "idx": [[279, 293], [303, 315]], "text": "staff was very ... accomodating"}}]

We had a wonderful time at Playa del Karma! We finished our Yucatan-trip with 2 nights, and really enjoyed the friendly atmosphere. We had two several rooms (one at the garden and one above the lobby/reception), both really nice with lots of space and big beds! The Italian people who run this place are really helpful with everything you need and provide great service with the breakfast buffet (we loved the mexican eggs in the morning) and free beachtowels. Playa del Karma is a lovely place with a beautiful garden with a small but wonderful pool, lovely to relax after a day at the beach.

[[274, 369]]

[{"summary": {"tkn_id": [[0, 9]], "idx": [[0, 52]], "text": "The staff at this hotel is very friendly and helpful"}, "review": {"tkn_id": [[59, 74]], "idx": [[274, 369]], "text": "people who run this place are really helpful with everything you need and provide great service"}}]

This hotel is a great value, the service is very friendly, the inner courtyard with small pool and lights strung across palm trees is a lovely oasis, and the rooms are clean and equipped with AC, tv and small deposit box. There was a high vaulted thatched roof which made the room feel airy but unfortunately not too sound proof. Right across from the new ADO bus station so a good place to stay if you are catching an early morning bus from the station. Just a couple blocks from 5th ave where all the action happens at Playa.

[[33, 57]]

[{"summary": {"tkn_id": [[1, 1], [5, 5], [7, 7]], "idx": [[4, 9], [24, 26], [32, 40]], "text": "staff ... is ... friendly"}, "review": {"tkn_id": [[8, 11]], "idx": [[33, 57]], "text": "service is very friendly"}}]

For those of us baby boomers who remember being sensitive flower children Hotel Play del Karma really suited us. The mature greenery of the courtyard had the serenity and grace of years of wise existence; of course we could relate! The patter of raindrops on the thatched roof of the room reminded us that we were in a beautiful tropical climate. It was a charming effect that would have been absent had we stayed in a concrete & glass megalith. We thoroughly enjoyed the ambience here. The breakfasts above the garden were special.

[]

[]

We stayed at Playa del Karma on a recommendation from a friend. We were extremely satisfied with the accomadations and the staff. This hotel was the best hotel I've ever stayed at in terms of value for what you receive. The rooms are cute (a little rustic but clean and comfortable), the courtyard is beautiful and the staff went above and beyond to serve us or answer questions. The location is great, just three blocks from the beach. We would definitely come back.

[[315, 378]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 53]], "text": "The staff at this hotel is very friendly and helpful."}, "review": {"tkn_id": [[63, 74]], "idx": [[315, 378]], "text": "the staff went above and beyond to serve us or answer questions"}}]

This little hotel is lovely with nice rooms with a lot of character. Staff could not have been more friendly and helpful. Free breakfast at their sister hotel about a five minute away is nothing special but very good. Only problem was that the hot water didn't last very long, but everything else was perfect.

[[69, 120]]

[{"summary": {"tkn_id": [[0, 9]], "idx": [[0, 52]], "text": "The staff at this hotel is very friendly and helpful"}, "review": {"tkn_id": [[14, 22]], "idx": [[69, 120]], "text": "Staff could not have been more friendly and helpful"}}]

Very good 3 star hotel a few blocks from beach.Everyone very helpful.Rooms large with patios and hammocks,nice little courtyard with small pool.

[[47, 68]]

[{"summary": {"tkn_id": [[1, 4], [9, 9]], "idx": [[4, 23], [45, 52]], "text": "staff at this hotel ... helpful"}, "review": {"tkn_id": [[11, 13]], "idx": [[47, 68]], "text": "Everyone very helpful"}}]

Small but very comfortable rooms. Extremely helpfull staff. No private parking. Near all of 5th Ave fun.

[[34, 58]]

[{"summary": {"tkn_id": [[0, 6], [9, 9]], "idx": [[0, 31], [45, 52]], "text": "The staff at this hotel is very ... helpful"}, "review": {"tkn_id": [[6, 8]], "idx": [[34, 58]], "text": "Extremely helpfull staff"}}]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 53], "reviews_alignments_idx": {"review_0": [[279, 293], [303, 315], [317, 340]], "review_1": [[274, 369]], "review_2": [[33, 57]], "review_4": [[315, 378]], "review_5": [[69, 120]], "review_6": [[47, 68]], "review_7": [[34, 58]]}}]

Staff at the hotel were very friendly and helpful.

Cheapest decent hotel in Chicago that I could find. Nice large room which was pretty modern looking considering the age of the building. Appreciated the free WiFi and the fact that you have to swipe your key to get on the elevator or stairs- extra security (though somehow the pizza delivery guy was able to get up to our room, must have an agreement with the hotel.) Street noise didn't bother me too much. Breakfast was great, although the room was a little cramped. The only complaint I have is that its hard to pull up to the front of the hotel to get valet parking ($22/24 hours) Great hotel.

[]

[]

I stayed here by myself the night before a group tour and got a single room, which came with a double bed. The sheets are soft and there four pillows on the bed! Awesome. The room is perfect for one or two people. The area is great, although not serviceable by the train, it has buses to the city. The area itself is really upbeat, with a young crowd. Great little shops, restaurants and bars. I'd stay here again for sure if I were in Chicago. It's a nice alternative to the large downtown hotels.

[]

[]

This was my first trip to Chicago and Days Inn made it even better! It is a great bargain especially for the location. The hotel was clean, the staff was so darn nice, the free bfast was mmm soo good- the muffins were amazing, fresh squeezed juice, and even make your own waffles. The only complaint is the drain in the shower wasn't working as smoothly as it should have been. I can't see how anything could go wrong here and even if it did, front desk was just so ncie!

[[144, 153], [162, 166]]

[{"summary": {"tkn_id": [[0, 0], [4, 4], [6, 6]], "idx": [[0, 5], [19, 23], [29, 37]], "text": "Staff ... were ... friendly"}, "review": {"tkn_id": [[31, 32], [35, 35]], "idx": [[144, 153], [162, 166]], "text": "staff was ... nice"}}]

The staff at this hotel were extremely gracious and went out of their way to welcome me. I arrived early and the staff had a room cleaned and ready for me promptly. Property is located right in the heart of Lincoln Park and there are numerous dining and nightlife options at the property doorstep. I will definitely return to this property. The Days Inn brand gets a serious upgrade in my mind with properties of this character.

[[0, 47], [89, 163]]

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Travelled with a friend for a quick getaway. We were in a room with 2 beds, fridge, & micro(we were in room 403), room with views of Clark St. As always it was a great stay, staff very friendly, and willing to help in any way possible. If your not a continental b-fast kind-of-person, I would suggest The Golden Nugget one block south of Diversey on Clark.

[[174, 234]]

[{"summary": {"tkn_id": [[0, 9]], "idx": [[0, 50]], "text": "Staff at the hotel were very friendly and helpful."}, "review": {"tkn_id": [[42, 53]], "idx": [[174, 234]], "text": "staff very friendly, and willing to help in any way possible"}}]

This old Days Inn is in the heart of Lincoln Park and a short walk to Boys Town.The hotel was clean and the free breakfeast was a big hit. My only complait are the bathrooms. Time to upgrade! They all have this 3 inch step up which is just great to trip over at 3 am in the dark. Other then that this is a nice hotel.

[]

[]

I have stayed at this hotel several times over the past 15 years. It is quiet, clean, moderately priced, and very conveniently located near several bus lines. Clark Street, on which it is located, is a major shopping street, and there is parking at the nearby Century Mall. I have found the staff to be friendly and helpful.

[[274, 323]]

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We booked this hotel for a girl's trip to Chicago. I booked solely on written reviews.and boy were we impressed! For the price, this hotel is PERFECT! The beds were great, rooms were very clean, breakfast was the best.waffles.YUMMY.and the staff was so helpful and friendly! Great location to public transportation. Highly recommend this property!

[[240, 249], [253, 260], [265, 273]]

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The staff at the hotel are amiable and helpful.

My husband and i have been staying at The Talbott for nearly 20 years and we love it! The location can't be beat, of course, and the rooms are beautiful, especially the spacious marble baths. The fluffy down duvets are delightful too. The ever gracious staff is what sets The Talbott apart from the rest. You will be warmly greeted at the door by the bellmen, then experience the same personal touch at the front desk and the concierge desk. People who are happy doing their job and personally connected to your excellent experience, that's the big deal. I am attaching a photo of Gene at the concierge desk, just one of the good friends you will also make at The Talbott hotel!

[[235, 303]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 46]], "text": "The staff at the hotel are amiable and helpful"}, "review": {"tkn_id": [[49, 61]], "idx": [[235, 303]], "text": "The ever gracious staff is what sets The Talbott apart from the rest"}}]

The Talbott is a great place to stay. It is a luxury boutique in the heart of the Gold Coast, easily within walking distance of Michigan Avenue, State Street, and Navy Pier. The staff is exceptionally friendly. They provide twenty-four-hour room service, concierge service, and the front desk staff and waitstaff are even cheerful late at night. The rooms are modern, well decorated, and comfortable. They feature flat-screen sattelite televisions, ihome alarm clocks, and many other conveniences one would expect from a luxury hotel, without the sameness of the chains.

[[174, 209]]

[{"summary": {"tkn_id": [[0, 9]], "idx": [[0, 47]], "text": "The staff at the hotel are amiable and helpful."}, "review": {"tkn_id": [[37, 41]], "idx": [[174, 209]], "text": "The staff is exceptionally friendly"}}]

In a word - NOISY. A new hotel is being constructed out back. They start at 8 a.m. sharp and don't end until late at night. Every Day. I'd wait until it's done before staying there. If you only need one bed, they can move your room to the front of the hotel where it's not as bad. If you need more than one bed, though, you're out of luck. The hotel is nice, restaurant has very good food and otherwise the stay was fine.

[]

[]

We stayed 5 nights at the Talbott which was in easy walking distance of the Hancock Tower, Millenium park, Sears Tower etc. Staff were friendly, and helpful. Menu was varied but limited. Numerous Restaurants nearby, avoid Gibsons as very expensive. We had large comfortable Room with walk in wardrobe, well equipped bathroom with his and hers toilet rolls and basins. Not cheap, but central and not as expensive as the Water Tower next door.

[[124, 156]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 46]], "text": "The staff at the hotel are amiable and helpful"}, "review": {"tkn_id": [[25, 30]], "idx": [[124, 156]], "text": "Staff were friendly, and helpful"}}]

My wife and I just spent 3 nights at The Talbott. The room was spacious, comfortable and well-appointed. The hotel is quiet although there is some construction nearby. Linens and towels first-class. Free Wi-Fi in the room. The location is terrific, just one block to Michigan Avenue. We will stay here on future visits.

[]

[]

We were advised by a friend about this hotel. We were travelling with a nother couple. old friends, and we were delighted with this hotel. The staff were extremely courteous and friendly, the rooms were excellent, and the service efficient. It is a great location, and we would recommend it to our friends.

[[139, 163], [178, 186]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 34]], "text": "The staff at the hotel are amiable"}, "review": {"tkn_id": [[29, 32], [35, 35]], "idx": [[139, 163], [178, 186]], "text": "The staff were extremely ... friendly"}}]

Much more than we expected, this hotel is gracious in every way. Suites are large, well appointed, with fabulous bathrooms. The staff, including the front desk, and the concierge were so helpful. A lovely, quiet and accomodating hotel, one of the very best! The Parkers

[[124, 194]]

[{"summary": {"tkn_id": [[0, 5], [8, 8]], "idx": [[0, 26], [39, 46]], "text": "The staff at the hotel are ... helpful"}, "review": {"tkn_id": [[25, 38]], "idx": [[124, 194]], "text": "The staff, including the front desk, and the concierge were so helpful"}}]

Extremely helpful staff, very convenient location, spacious and well appointed room. We surely would stay here again.

[[0, 23]]

[{"summary": {"tkn_id": [[0, 5], [8, 8]], "idx": [[0, 26], [39, 46]], "text": "The staff at the hotel are ... helpful"}, "review": {"tkn_id": [[0, 2]], "idx": [[0, 23]], "text": "Extremely helpful staff"}}]

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The staff are always willing to help with their friendly attitude.

My husband and i have been staying at The Talbott for nearly 20 years and we love it! The location can't be beat, of course, and the rooms are beautiful, especially the spacious marble baths. The fluffy down duvets are delightful too. The ever gracious staff is what sets The Talbott apart from the rest. You will be warmly greeted at the door by the bellmen, then experience the same personal touch at the front desk and the concierge desk. People who are happy doing their job and personally connected to your excellent experience, that's the big deal. I am attaching a photo of Gene at the concierge desk, just one of the good friends you will also make at The Talbott hotel!

[[235, 258], [442, 456], [483, 532]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 36]], "text": "The staff are always willing to help"}, "review": {"tkn_id": [[90, 92], [98, 103]], "idx": [[442, 456], [483, 532]], "text": "People who are ... personally connected to your excellent experience"}}, {"summary": {"tkn_id": [[0, 1], [7, 10]], "idx": [[0, 9], [37, 65]], "text": "The staff ... with their friendly attitude"}, "review": {"tkn_id": [[49, 52]], "idx": [[235, 258]], "text": "The ever gracious staff"}}]

The Talbott is a great place to stay. It is a luxury boutique in the heart of the Gold Coast, easily within walking distance of Michigan Avenue, State Street, and Navy Pier. The staff is exceptionally friendly. They provide twenty-four-hour room service, concierge service, and the front desk staff and waitstaff are even cheerful late at night. The rooms are modern, well decorated, and comfortable. They feature flat-screen sattelite televisions, ihome alarm clocks, and many other conveniences one would expect from a luxury hotel, without the sameness of the chains.

[[174, 209]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 65]], "text": "The staff are always willing to help with their friendly attitude"}, "review": {"tkn_id": [[37, 41]], "idx": [[174, 209]], "text": "The staff is exceptionally friendly"}}]

In a word - NOISY. A new hotel is being constructed out back. They start at 8 a.m. sharp and don't end until late at night. Every Day. I'd wait until it's done before staying there. If you only need one bed, they can move your room to the front of the hotel where it's not as bad. If you need more than one bed, though, you're out of luck. The hotel is nice, restaurant has very good food and otherwise the stay was fine.

[]

[]

We stayed 5 nights at the Talbott which was in easy walking distance of the Hancock Tower, Millenium park, Sears Tower etc. Staff were friendly, and helpful. Menu was varied but limited. Numerous Restaurants nearby, avoid Gibsons as very expensive. We had large comfortable Room with walk in wardrobe, well equipped bathroom with his and hers toilet rolls and basins. Not cheap, but central and not as expensive as the Water Tower next door.

[[124, 156]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 65]], "text": "The staff are always willing to help with their friendly attitude"}, "review": {"tkn_id": [[25, 30]], "idx": [[124, 156]], "text": "Staff were friendly, and helpful"}}]

My wife and I just spent 3 nights at The Talbott. The room was spacious, comfortable and well-appointed. The hotel is quiet although there is some construction nearby. Linens and towels first-class. Free Wi-Fi in the room. The location is terrific, just one block to Michigan Avenue. We will stay here on future visits.

[]

[]

We were advised by a friend about this hotel. We were travelling with a nother couple. old friends, and we were delighted with this hotel. The staff were extremely courteous and friendly, the rooms were excellent, and the service efficient. It is a great location, and we would recommend it to our friends.

[[139, 163], [178, 186]]

[{"summary": {"tkn_id": [[0, 2], [9, 9]], "idx": [[0, 13], [48, 56]], "text": "The staff are ... friendly"}, "review": {"tkn_id": [[29, 32], [35, 35]], "idx": [[139, 163], [178, 186]], "text": "The staff were extremely ... friendly"}}]

Much more than we expected, this hotel is gracious in every way. Suites are large, well appointed, with fabulous bathrooms. The staff, including the front desk, and the concierge were so helpful. A lovely, quiet and accomodating hotel, one of the very best! The Parkers

[[124, 194]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 36]], "text": "The staff are always willing to help"}, "review": {"tkn_id": [[25, 38]], "idx": [[124, 194]], "text": "The staff, including the front desk, and the concierge were so helpful"}}]

Extremely helpful staff, very convenient location, spacious and well appointed room. We surely would stay here again.

[[0, 23]]

[{"summary": {"tkn_id": [[0, 2], [4, 6]], "idx": [[0, 13], [21, 36]], "text": "The staff are ... willing to help"}, "review": {"tkn_id": [[0, 2]], "idx": [[0, 23]], "text": "Extremely helpful staff"}}]

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Staff at the hotel were very friendly and helpful.

My husband and i have been staying at The Talbott for nearly 20 years and we love it! The location can't be beat, of course, and the rooms are beautiful, especially the spacious marble baths. The fluffy down duvets are delightful too. The ever gracious staff is what sets The Talbott apart from the rest. You will be warmly greeted at the door by the bellmen, then experience the same personal touch at the front desk and the concierge desk. People who are happy doing their job and personally connected to your excellent experience, that's the big deal. I am attaching a photo of Gene at the concierge desk, just one of the good friends you will also make at The Talbott hotel!

[[317, 331], [385, 417], [442, 478]]

[{"summary": {"tkn_id": [[0, 0], [4, 4], [6, 6]], "idx": [[0, 5], [19, 23], [29, 37]], "text": "Staff ... were ... friendly"}, "review": {"tkn_id": [[66, 67], [79, 84]], "idx": [[317, 331], [385, 417]], "text": "warmly greeted ... personal touch at the front desk"}}, {"summary": {"tkn_id": [[0, 0], [4, 4], [8, 8]], "idx": [[0, 5], [19, 23], [42, 49]], "text": "Staff ... were ... helpful"}, "review": {"tkn_id": [[90, 96]], "idx": [[442, 478]], "text": "People who are happy doing their job"}}]

The Talbott is a great place to stay. It is a luxury boutique in the heart of the Gold Coast, easily within walking distance of Michigan Avenue, State Street, and Navy Pier. The staff is exceptionally friendly. They provide twenty-four-hour room service, concierge service, and the front desk staff and waitstaff are even cheerful late at night. The rooms are modern, well decorated, and comfortable. They feature flat-screen sattelite televisions, ihome alarm clocks, and many other conveniences one would expect from a luxury hotel, without the sameness of the chains.

[[174, 209], [255, 344]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 37]], "text": "Staff at the hotel were very friendly"}, "review": {"tkn_id": [[37, 41], [53, 68]], "idx": [[174, 209], [255, 344]], "text": "The staff is exceptionally friendly ... concierge service, and the front desk staff and waitstaff are even cheerful late at night"}}]

In a word - NOISY. A new hotel is being constructed out back. They start at 8 a.m. sharp and don't end until late at night. Every Day. I'd wait until it's done before staying there. If you only need one bed, they can move your room to the front of the hotel where it's not as bad. If you need more than one bed, though, you're out of luck. The hotel is nice, restaurant has very good food and otherwise the stay was fine.

[]

[]

We stayed 5 nights at the Talbott which was in easy walking distance of the Hancock Tower, Millenium park, Sears Tower etc. Staff were friendly, and helpful. Menu was varied but limited. Numerous Restaurants nearby, avoid Gibsons as very expensive. We had large comfortable Room with walk in wardrobe, well equipped bathroom with his and hers toilet rolls and basins. Not cheap, but central and not as expensive as the Water Tower next door.

[[124, 143], [149, 156]]

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My wife and I just spent 3 nights at The Talbott. The room was spacious, comfortable and well-appointed. The hotel is quiet although there is some construction nearby. Linens and towels first-class. Free Wi-Fi in the room. The location is terrific, just one block to Michigan Avenue. We will stay here on future visits.

[]

[]

We were advised by a friend about this hotel. We were travelling with a nother couple. old friends, and we were delighted with this hotel. The staff were extremely courteous and friendly, the rooms were excellent, and the service efficient. It is a great location, and we would recommend it to our friends.

[[143, 153], [178, 186]]

[{"summary": {"tkn_id": [[0, 1], [3, 4], [6, 6]], "idx": [[0, 8], [13, 23], [29, 37]], "text": "Staff at ... hotel were ... friendly"}, "review": {"tkn_id": [[30, 31], [35, 35]], "idx": [[143, 153], [178, 186]], "text": "staff were ... friendly"}}]

Much more than we expected, this hotel is gracious in every way. Suites are large, well appointed, with fabulous bathrooms. The staff, including the front desk, and the concierge were so helpful. A lovely, quiet and accomodating hotel, one of the very best! The Parkers

[[124, 194]]

[{"summary": {"tkn_id": [[0, 5], [8, 8]], "idx": [[0, 28], [42, 49]], "text": "Staff at the hotel were very ... helpful"}, "review": {"tkn_id": [[25, 38]], "idx": [[124, 194]], "text": "The staff, including the front desk, and the concierge were so helpful"}}]

Extremely helpful staff, very convenient location, spacious and well appointed room. We surely would stay here again.

[[0, 23]]

[{"summary": {"tkn_id": [[0, 9]], "idx": [[0, 50]], "text": "Staff at the hotel were very friendly and helpful."}, "review": {"tkn_id": [[0, 2]], "idx": [[0, 23]], "text": "Extremely helpful staff"}}]

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The staff at the hotel were very friendly to guests.

I did a tour with Tour East which included High Tea at Raffles Hotel. I had been told it was great but had to do it to find out how good! I would recomend it to any one that asks! I also did the Tour East Tour that included a Singapore Sling at Raffles, I opted out of the Singapore Sling for $29.50,Thought it was over priced. I can understand some one who says having the Singapore Sling as a memorable experience, to note as having done it. Tick it off as been there done that. I can say the same as having just experiencing the aura of The Long Bar and treading on peanut shells as an experience in itself. Can recomend to anyone thinking of doing these tours or others with Tour East. Very professional group Thank you for a wonderful holiday.

[]

[]

This one is easy. Go there, try to make it to a table without slipping on the (signature) peanut shells on the floor. A Singapore sling (comes in several flavours) is 26 SGD plus 17 percent. The place is normally crowded, yes there is even a queue at the door at times. The place is full of tourists, Americans are there in large numbers. The toilets around the corner are totally out of character with the Raffles hotel in particular and Singapore standards in general. Hence try to avoid them. The hotel is very neat, the beautiful reception is closed to non-guests and the restaurants of top class. The Long bar is there for tourists and the profit only. It could as well be closed as it no longer has anything to do with the hotel as such.

[[520, 560]]

[{"summary": {"tkn_id": [[0, 9]], "idx": [[0, 51]], "text": "The staff at the hotel were very friendly to guests"}, "review": {"tkn_id": [[110, 116]], "idx": [[520, 560]], "text": "the beautiful reception is closed to non"}}]

Very disappointed with the afternoon tea in the Tiffin Room. The sandwiches had been made for hours and the bread was very dry. Not much selection of other food. Must say the service was excellent and all staff at the hotel were pleasant. We stayed at the Fullerton Bay Hotel and are sorry now that we did not partake of their aftenoon tea service, but Raffles being Raffles, we thought it was going to be "the tops".

[[205, 238]]

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Whats not to like about the Raffles Hotel Singapore? The staff is almost perfect in their service and attentiveness. The rooms are exquisite. The hotel is gorgeous and a nice oasis in the midst of an urban landscape. Its a beautiful place with an appropriately high-class staff that gives excellent recommendations for restaurants, tourist information, and navigating the city. We think everyone deserves to stay here at least once in his or her lifetime.

[[57, 65], [73, 89], [102, 115]]

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Bed was super comfy, c, water power is strong - something which I miss in some hotels. Room was also equipped with DVD player - it was useful one afternoon when it rained so hard so we spent the time watching films. Other than that, the rest of our stay was wonderful and we'd surely come .

[]

[]

The Spa is out of this world. Expensive but fabulous. Restaurants are great. Overall I would say this is probably the best hotel we have ever stayed.

[]

[]

Bit pricey but loved it, rooms amazing so many service buttons didnt know which to press would stay again in a flash on any special occasion

[]

[]

The hotel is well located, Very beautiful rooms, good breakfast & location. The staff was exceedingly friendly and helpful.

[[76, 110]]

[{"summary": {"tkn_id": [[0, 9]], "idx": [[0, 51]], "text": "The staff at the hotel were very friendly to guests"}, "review": {"tkn_id": [[15, 19]], "idx": [[76, 110]], "text": "The staff was exceedingly friendly"}}]

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The staff are extremely friendly and provided excellent service.

I did a tour with Tour East which included High Tea at Raffles Hotel. I had been told it was great but had to do it to find out how good! I would recomend it to any one that asks! I also did the Tour East Tour that included a Singapore Sling at Raffles, I opted out of the Singapore Sling for $29.50,Thought it was over priced. I can understand some one who says having the Singapore Sling as a memorable experience, to note as having done it. Tick it off as been there done that. I can say the same as having just experiencing the aura of The Long Bar and treading on peanut shells as an experience in itself. Can recomend to anyone thinking of doing these tours or others with Tour East. Very professional group Thank you for a wonderful holiday.

[[690, 713]]

[{"summary": {"tkn_id": [[0, 1], [6, 8]], "idx": [[0, 9], [37, 63]], "text": "The staff ... provided excellent service"}, "review": {"tkn_id": [[146, 148]], "idx": [[690, 713]], "text": "Very professional group"}}]

This one is easy. Go there, try to make it to a table without slipping on the (signature) peanut shells on the floor. A Singapore sling (comes in several flavours) is 26 SGD plus 17 percent. The place is normally crowded, yes there is even a queue at the door at times. The place is full of tourists, Americans are there in large numbers. The toilets around the corner are totally out of character with the Raffles hotel in particular and Singapore standards in general. Hence try to avoid them. The hotel is very neat, the beautiful reception is closed to non-guests and the restaurants of top class. The Long bar is there for tourists and the profit only. It could as well be closed as it no longer has anything to do with the hotel as such.

[]

[]

Very disappointed with the afternoon tea in the Tiffin Room. The sandwiches had been made for hours and the bread was very dry. Not much selection of other food. Must say the service was excellent and all staff at the hotel were pleasant. We stayed at the Fullerton Bay Hotel and are sorry now that we did not partake of their aftenoon tea service, but Raffles being Raffles, we thought it was going to be "the tops".

[[171, 237]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 63]], "text": "The staff are extremely friendly and provided excellent service"}, "review": {"tkn_id": [[34, 45]], "idx": [[171, 237]], "text": "the service was excellent and all staff at the hotel were pleasant"}}]

Whats not to like about the Raffles Hotel Singapore? The staff is almost perfect in their service and attentiveness. The rooms are exquisite. The hotel is gorgeous and a nice oasis in the midst of an urban landscape. Its a beautiful place with an appropriately high-class staff that gives excellent recommendations for restaurants, tourist information, and navigating the city. We think everyone deserves to stay here at least once in his or her lifetime.

[[53, 115]]

[{"summary": {"tkn_id": [[0, 1], [6, 8]], "idx": [[0, 9], [37, 63]], "text": "The staff ... provided excellent service"}, "review": {"tkn_id": [[11, 20]], "idx": [[53, 115]], "text": "The staff is almost perfect in their service and attentiveness"}}]

Bed was super comfy, c, water power is strong - something which I miss in some hotels. Room was also equipped with DVD player - it was useful one afternoon when it rained so hard so we spent the time watching films. Other than that, the rest of our stay was wonderful and we'd surely come .

[]

[]

The Spa is out of this world. Expensive but fabulous. Restaurants are great. Overall I would say this is probably the best hotel we have ever stayed.

[]

[]

Bit pricey but loved it, rooms amazing so many service buttons didnt know which to press would stay again in a flash on any special occasion

[[39, 54]]

[{"summary": {"tkn_id": [[6, 8]], "idx": [[37, 63]], "text": "provided excellent service"}, "review": {"tkn_id": [[8, 10]], "idx": [[39, 54]], "text": "so many service"}}]

The hotel is well located, Very beautiful rooms, good breakfast & location. The staff was exceedingly friendly and helpful.

[[76, 89], [102, 110], [115, 122]]

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The staff at this hotel is very friendly and helpful.

I did a tour with Tour East which included High Tea at Raffles Hotel. I had been told it was great but had to do it to find out how good! I would recomend it to any one that asks! I also did the Tour East Tour that included a Singapore Sling at Raffles, I opted out of the Singapore Sling for $29.50,Thought it was over priced. I can understand some one who says having the Singapore Sling as a memorable experience, to note as having done it. Tick it off as been there done that. I can say the same as having just experiencing the aura of The Long Bar and treading on peanut shells as an experience in itself. Can recomend to anyone thinking of doing these tours or others with Tour East. Very professional group Thank you for a wonderful holiday.

[]

[]

This one is easy. Go there, try to make it to a table without slipping on the (signature) peanut shells on the floor. A Singapore sling (comes in several flavours) is 26 SGD plus 17 percent. The place is normally crowded, yes there is even a queue at the door at times. The place is full of tourists, Americans are there in large numbers. The toilets around the corner are totally out of character with the Raffles hotel in particular and Singapore standards in general. Hence try to avoid them. The hotel is very neat, the beautiful reception is closed to non-guests and the restaurants of top class. The Long bar is there for tourists and the profit only. It could as well be closed as it no longer has anything to do with the hotel as such.

[]

[]

Very disappointed with the afternoon tea in the Tiffin Room. The sandwiches had been made for hours and the bread was very dry. Not much selection of other food. Must say the service was excellent and all staff at the hotel were pleasant. We stayed at the Fullerton Bay Hotel and are sorry now that we did not partake of their aftenoon tea service, but Raffles being Raffles, we thought it was going to be "the tops".

[]

[]

Whats not to like about the Raffles Hotel Singapore? The staff is almost perfect in their service and attentiveness. The rooms are exquisite. The hotel is gorgeous and a nice oasis in the midst of an urban landscape. Its a beautiful place with an appropriately high-class staff that gives excellent recommendations for restaurants, tourist information, and navigating the city. We think everyone deserves to stay here at least once in his or her lifetime.

[[53, 62], [66, 89], [102, 115]]

[{"summary": {"tkn_id": [[1, 1], [5, 5], [9, 9]], "idx": [[4, 9], [24, 26], [45, 52]], "text": "staff ... is ... helpful"}, "review": {"tkn_id": [[11, 12], [14, 17], [20, 20]], "idx": [[53, 62], [66, 89], [102, 115]], "text": "The staff ... almost perfect in their ... attentiveness"}}]

Bed was super comfy, c, water power is strong - something which I miss in some hotels. Room was also equipped with DVD player - it was useful one afternoon when it rained so hard so we spent the time watching films. Other than that, the rest of our stay was wonderful and we'd surely come .

[]

[]

The Spa is out of this world. Expensive but fabulous. Restaurants are great. Overall I would say this is probably the best hotel we have ever stayed.

[]

[]

Bit pricey but loved it, rooms amazing so many service buttons didnt know which to press would stay again in a flash on any special occasion

[]

[]

The hotel is well located, Very beautiful rooms, good breakfast & location. The staff was exceedingly friendly and helpful.

[[76, 123]]

[{"summary": {"tkn_id": [[0, 9]], "idx": [[0, 52]], "text": "The staff at this hotel is very friendly and helpful"}, "review": {"tkn_id": [[15, 22]], "idx": [[76, 123]], "text": "The staff was exceedingly friendly and helpful."}}]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 53], "reviews_alignments_idx": {"review_3": [[53, 62], [66, 89], [102, 115]], "review_7": [[76, 123]]}}]

The staff at the hotel were very friendly to guests.

As a regular business traveller to Singapore I always look forward to staying at the Shangri-La. Great service, attention to detail and the ever present taxi-hailer - make it feel like coming home. Rooms are spacious and comfortable with quiet aircon and welcoming tea and fruit. Room service is of a good standard and reasonably priced. One improvement could be to remember details such as non-smoking preferences - I had to really push for the hotel to move me to a non-smoking room, which they did have available, though at a higher level. Given i was checking in at midnight, for just one night, I really was disappointed that I had to push - who else would have taken the room at that time! That said, generally no complaints and a great hotel with a few extras that you don't always find in Singapore.

[]

[]

You have to love the far east. The hotels are the best in the world and the Shangri la is up there amoungst the very best, From check in to the room every thing was seamless and calm. This is a word "calm" that i would use to describe the Shangri la a lot. The subtle touches like the changing of the carpet in the lift showing the day of the week, to cold water and iced face towels around the pool. Service cannot be faulted and the old world touch of kneeling to serve although a shock to someone from the west was done with such style and grace you grow to enjoy the gesture.

[]

[]

All the good points have been made in previous reviews but I would like to just emphasise how good the service is here. I stayed in the Valley Wing and, though very expensive, the free afternoon tea, canapes and drinks go some way to mitigating against the high cost. The eggs benedict for breakfast was the best I've had and the Singapore Sling was far better at the Shangri La than the ready mixed mediocrity being served at Raffles. It isn't as centrally located as some hotels but taxis are pretty cheap and it's worth a few minutes in a taxi if it means you can stay at such a wonderful hotel.

[]

[]

The Valley Wing at the Shangri-La is a must! Familiar atmosphere, the absolute friendly and warm staff members knew our name from the first day. In the Lobby all Champagne (Moet Chandon) is free, you will get a glass even when you wait 3 minutes for a taxi. Service is Top-end, nothing to do better. Rooms are beautiful and large, garden and pool-site are very relaxing, so I spent most of the afternoons in the pool with our baby-daughter. If you go to the Shangri-La, book the Valley Wing! Enter the Lobby, sit down, relax and sip your Champagne. Thanks a lot, Achem!

[[66, 143]]

[{"summary": {"tkn_id": [[0, 9]], "idx": [[0, 51]], "text": "The staff at the hotel were very friendly to guests"}, "review": {"tkn_id": [[15, 28]], "idx": [[66, 143]], "text": "the absolute friendly and warm staff members knew our name from the first day"}}]

Spent 2 nights at this fabulous hotel during a recent business trip. Excellant service and staff. Rooms are large and standard of cleanlines is very high. Wifi access free throughout the hotel with great connectivity. Hotel is within walking distance of the Orchard Road shopping area, however I believe the hotel also offer a free shuttle service. Hotel has a gym and swimming pool. Buffet breakfast was great, with a huge choice and fresh products. As my departure flight was at 11pm, the hotel allowed freshing up in the health club, with towels etc provided for shower. Would definately return to this hotel for both business and pleasure.

[[69, 96]]

[{"summary": {"tkn_id": [[0, 9]], "idx": [[0, 51]], "text": "The staff at the hotel were very friendly to guests"}, "review": {"tkn_id": [[13, 16]], "idx": [[69, 96]], "text": "Excellant service and staff"}}]

We tacked on 5 days at the Shangri La staying in the Garden Valley wing at the end of our SE Asia Honeymoon and I cannot praise it highly enough, the garden valley wing is an all inclusive break and it's free champagne (Moet) and high class food from 11.00 am till 10.00 pm. The rooms are spacious and luxurious and the staff are very attentive, a reasonable location and a much better option than the faded grandour of Raffles.

[[316, 344]]

[{"summary": {"tkn_id": [[0, 9]], "idx": [[0, 51]], "text": "The staff at the hotel were very friendly to guests"}, "review": {"tkn_id": [[67, 71]], "idx": [[316, 344]], "text": "the staff are very attentive"}}]

Fantastic hotel - wonderful rooms, great beds, fruit in the room every day, extensive gym.could not have asked for more. A few minutes walk from Orchard Road so when I wanted to do a bit of shopping it was close but far enough away to not hear the noise. The gym and LINE restaurant were WONDERFUL. I will definitely stay here again - perfect for my business trips to Singapore.

[]

[]

What a wonderful atmosphere and a great room for a great price. The breakfast buffet was out of this world. The room was gorgeous. Service was exceptional.

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 52], "reviews_alignments_idx": {"review_3": [[66, 143]], "review_4": [[69, 96]], "review_5": [[316, 344]]}}]

The staff are extremely friendly and provided excellent service.

As a regular business traveller to Singapore I always look forward to staying at the Shangri-La. Great service, attention to detail and the ever present taxi-hailer - make it feel like coming home. Rooms are spacious and comfortable with quiet aircon and welcoming tea and fruit. Room service is of a good standard and reasonably priced. One improvement could be to remember details such as non-smoking preferences - I had to really push for the hotel to move me to a non-smoking room, which they did have available, though at a higher level. Given i was checking in at midnight, for just one night, I really was disappointed that I had to push - who else would have taken the room at that time! That said, generally no complaints and a great hotel with a few extras that you don't always find in Singapore.

[[97, 110]]

[{"summary": {"tkn_id": [[7, 8]], "idx": [[46, 63]], "text": "excellent service"}, "review": {"tkn_id": [[19, 20]], "idx": [[97, 110]], "text": "Great service"}}]

You have to love the far east. The hotels are the best in the world and the Shangri la is up there amoungst the very best, From check in to the room every thing was seamless and calm. This is a word "calm" that i would use to describe the Shangri la a lot. The subtle touches like the changing of the carpet in the lift showing the day of the week, to cold water and iced face towels around the pool. Service cannot be faulted and the old world touch of kneeling to serve although a shock to someone from the west was done with such style and grace you grow to enjoy the gesture.

[[401, 426]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 63]], "text": "The staff are extremely friendly and provided excellent service"}, "review": {"tkn_id": [[90, 94]], "idx": [[401, 426]], "text": "Service cannot be faulted"}}]

All the good points have been made in previous reviews but I would like to just emphasise how good the service is here. I stayed in the Valley Wing and, though very expensive, the free afternoon tea, canapes and drinks go some way to mitigating against the high cost. The eggs benedict for breakfast was the best I've had and the Singapore Sling was far better at the Shangri La than the ready mixed mediocrity being served at Raffles. It isn't as centrally located as some hotels but taxis are pretty cheap and it's worth a few minutes in a taxi if it means you can stay at such a wonderful hotel.

[[59, 119]]

[{"summary": {"tkn_id": [[0, 1], [6, 8]], "idx": [[0, 9], [37, 63]], "text": "The staff ... provided excellent service"}, "review": {"tkn_id": [[11, 23]], "idx": [[59, 119]], "text": "I would like to just emphasise how good the service is here."}}]

The Valley Wing at the Shangri-La is a must! Familiar atmosphere, the absolute friendly and warm staff members knew our name from the first day. In the Lobby all Champagne (Moet Chandon) is free, you will get a glass even when you wait 3 minutes for a taxi. Service is Top-end, nothing to do better. Rooms are beautiful and large, garden and pool-site are very relaxing, so I spent most of the afternoons in the pool with our baby-daughter. If you go to the Shangri-La, book the Valley Wing! Enter the Lobby, sit down, relax and sip your Champagne. Thanks a lot, Achem!

[[79, 110]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 63]], "text": "The staff are extremely friendly and provided excellent service"}, "review": {"tkn_id": [[17, 21]], "idx": [[79, 110]], "text": "friendly and warm staff members"}}]

Spent 2 nights at this fabulous hotel during a recent business trip. Excellant service and staff. Rooms are large and standard of cleanlines is very high. Wifi access free throughout the hotel with great connectivity. Hotel is within walking distance of the Orchard Road shopping area, however I believe the hotel also offer a free shuttle service. Hotel has a gym and swimming pool. Buffet breakfast was great, with a huge choice and fresh products. As my departure flight was at 11pm, the hotel allowed freshing up in the health club, with towels etc provided for shower. Would definately return to this hotel for both business and pleasure.

[[69, 96]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 63]], "text": "The staff are extremely friendly and provided excellent service"}, "review": {"tkn_id": [[13, 16]], "idx": [[69, 96]], "text": "Excellant service and staff"}}]

We tacked on 5 days at the Shangri La staying in the Garden Valley wing at the end of our SE Asia Honeymoon and I cannot praise it highly enough, the garden valley wing is an all inclusive break and it's free champagne (Moet) and high class food from 11.00 am till 10.00 pm. The rooms are spacious and luxurious and the staff are very attentive, a reasonable location and a much better option than the faded grandour of Raffles.

[[316, 344]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 63]], "text": "The staff are extremely friendly and provided excellent service"}, "review": {"tkn_id": [[67, 71]], "idx": [[316, 344]], "text": "the staff are very attentive"}}]

Fantastic hotel - wonderful rooms, great beds, fruit in the room every day, extensive gym.could not have asked for more. A few minutes walk from Orchard Road so when I wanted to do a bit of shopping it was close but far enough away to not hear the noise. The gym and LINE restaurant were WONDERFUL. I will definitely stay here again - perfect for my business trips to Singapore.

[]

[]

What a wonderful atmosphere and a great room for a great price. The breakfast buffet was out of this world. The room was gorgeous. Service was exceptional.

[[131, 154]]

[{"summary": {"tkn_id": [[6, 8]], "idx": [[37, 63]], "text": "provided excellent service"}, "review": {"tkn_id": [[27, 29]], "idx": [[131, 154]], "text": "Service was exceptional"}}]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 64], "reviews_alignments_idx": {"review_0": [[97, 110]], "review_1": [[401, 426]], "review_2": [[59, 119]], "review_3": [[79, 110]], "review_4": [[69, 96]], "review_5": [[316, 344]], "review_7": [[131, 154]]}}]

The staff at this hotel is very friendly and helpful.

As a regular business traveller to Singapore I always look forward to staying at the Shangri-La. Great service, attention to detail and the ever present taxi-hailer - make it feel like coming home. Rooms are spacious and comfortable with quiet aircon and welcoming tea and fruit. Room service is of a good standard and reasonably priced. One improvement could be to remember details such as non-smoking preferences - I had to really push for the hotel to move me to a non-smoking room, which they did have available, though at a higher level. Given i was checking in at midnight, for just one night, I really was disappointed that I had to push - who else would have taken the room at that time! That said, generally no complaints and a great hotel with a few extras that you don't always find in Singapore.

[[97, 110], [140, 196]]

[{"summary": {"tkn_id": [[1, 1], [5, 5], [9, 9]], "idx": [[4, 9], [24, 26], [45, 52]], "text": "staff ... is ... helpful"}, "review": {"tkn_id": [[19, 20]], "idx": [[97, 110]], "text": "Great service"}}, {"summary": {"tkn_id": [[1, 5], [7, 7]], "idx": [[4, 26], [32, 40]], "text": "staff at this hotel is ... friendly"}, "review": {"tkn_id": [[27, 38]], "idx": [[140, 196]], "text": "ever present taxi-hailer - make it feel like coming home"}}]

You have to love the far east. The hotels are the best in the world and the Shangri la is up there amoungst the very best, From check in to the room every thing was seamless and calm. This is a word "calm" that i would use to describe the Shangri la a lot. The subtle touches like the changing of the carpet in the lift showing the day of the week, to cold water and iced face towels around the pool. Service cannot be faulted and the old world touch of kneeling to serve although a shock to someone from the west was done with such style and grace you grow to enjoy the gesture.

[]

[]

All the good points have been made in previous reviews but I would like to just emphasise how good the service is here. I stayed in the Valley Wing and, though very expensive, the free afternoon tea, canapes and drinks go some way to mitigating against the high cost. The eggs benedict for breakfast was the best I've had and the Singapore Sling was far better at the Shangri La than the ready mixed mediocrity being served at Raffles. It isn't as centrally located as some hotels but taxis are pretty cheap and it's worth a few minutes in a taxi if it means you can stay at such a wonderful hotel.

[[61, 118]]

[{"summary": {"tkn_id": [[0, 9]], "idx": [[0, 52]], "text": "The staff at this hotel is very friendly and helpful"}, "review": {"tkn_id": [[12, 22]], "idx": [[61, 118]], "text": "would like to just emphasise how good the service is here"}}]

The Valley Wing at the Shangri-La is a must! Familiar atmosphere, the absolute friendly and warm staff members knew our name from the first day. In the Lobby all Champagne (Moet Chandon) is free, you will get a glass even when you wait 3 minutes for a taxi. Service is Top-end, nothing to do better. Rooms are beautiful and large, garden and pool-site are very relaxing, so I spent most of the afternoons in the pool with our baby-daughter. If you go to the Shangri-La, book the Valley Wing! Enter the Lobby, sit down, relax and sip your Champagne. Thanks a lot, Achem!

[[79, 87], [97, 102]]

[{"summary": {"tkn_id": [[0, 1], [5, 5], [7, 7]], "idx": [[0, 9], [24, 26], [32, 40]], "text": "The staff ... is ... friendly"}, "review": {"tkn_id": [[17, 17], [20, 20]], "idx": [[79, 87], [97, 102]], "text": "friendly ... staff"}}]

Spent 2 nights at this fabulous hotel during a recent business trip. Excellant service and staff. Rooms are large and standard of cleanlines is very high. Wifi access free throughout the hotel with great connectivity. Hotel is within walking distance of the Orchard Road shopping area, however I believe the hotel also offer a free shuttle service. Hotel has a gym and swimming pool. Buffet breakfast was great, with a huge choice and fresh products. As my departure flight was at 11pm, the hotel allowed freshing up in the health club, with towels etc provided for shower. Would definately return to this hotel for both business and pleasure.

[]

[]

We tacked on 5 days at the Shangri La staying in the Garden Valley wing at the end of our SE Asia Honeymoon and I cannot praise it highly enough, the garden valley wing is an all inclusive break and it's free champagne (Moet) and high class food from 11.00 am till 10.00 pm. The rooms are spacious and luxurious and the staff are very attentive, a reasonable location and a much better option than the faded grandour of Raffles.

[[316, 344]]

[{"summary": {"tkn_id": [[0, 10]], "idx": [[0, 53]], "text": "The staff at this hotel is very friendly and helpful."}, "review": {"tkn_id": [[67, 71]], "idx": [[316, 344]], "text": "the staff are very attentive"}}]

Fantastic hotel - wonderful rooms, great beds, fruit in the room every day, extensive gym.could not have asked for more. A few minutes walk from Orchard Road so when I wanted to do a bit of shopping it was close but far enough away to not hear the noise. The gym and LINE restaurant were WONDERFUL. I will definitely stay here again - perfect for my business trips to Singapore.

[]

[]

What a wonderful atmosphere and a great room for a great price. The breakfast buffet was out of this world. The room was gorgeous. Service was exceptional.

[]

[]

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The staff at the hotel were friendly and helpful and it is very close to the beach.

If you are looking for complete peace, beauty, and relaxation away from the crazy commercialism of Cancun, this is the place. The resort is located only 45 minutes south of the Cancun airport and the resort will arrange for transportation to and from the airport for you. The staff is very friendly and welcoming and will go out of their way to assist you with whatever you may need. The property itself is very beautiful and landscaped throughout with lush gardens. It is as close to paradise as one can get. Mahekal is in walking distance of 5th Avenue (main strip for shopping, restaraunts, etc.) Mahekal has a wonderful wedding planner on staff who helped arrange everything for my wedding from the flowers to the hair dresser, photographer and priest. The resort and beach is beautiful, the food is outstanding, the people are extremely friendly and welcoming, the atmosphere is completely relaxing. Without a doubt, this is one of the most amazing experiences I have ever had and am looking forward to going back again this year.and hopefully many more to come.

[[272, 312], [772, 790]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 48]], "text": "The staff at the hotel were friendly and helpful"}, "review": {"tkn_id": [[52, 58]], "idx": [[272, 312]], "text": "The staff is very friendly and welcoming"}}, {"summary": {"tkn_id": [[10, 16]], "idx": [[53, 82]], "text": "it is very close to the beach"}, "review": {"tkn_id": [[148, 150]], "idx": [[772, 790]], "text": "beach is beautiful"}}]

A most relaxing holiday spot.the staff worked so hard to repair the hurricane damage,but in such a unobtrusive way that one's stay there was not impaired in the least.The beach area was always tidy,ample beds and shade,good service at all times and the room was directly facing the sand.blissful.I confess I didn't want to do anything but take to my sunbed,read,swim,bask and take refreshment.I felt secure there at all times;there was always an attendant around even at night but again without having a strong-arm presence.The hotel guests were obviously having a good time;the friendly approach of the dining attendants ensured this at meal-times.The towels in the rooms were "sculptured" into an array of animals,with a new piece of artwork appearing at every room service. And as a final touch.on the morning of our departure,we were given a breakfast box;this contained appetising food and drink. I cannot recommend this hotel highly enough.a credit to Mexico and a jewel in the Yucatan!

[[167, 197], [524, 634]]

[{"summary": {"tkn_id": [[10, 11], [13, 16]], "idx": [[53, 58], [64, 82]], "text": "it is ... close to the beach"}, "review": {"tkn_id": [[33, 38]], "idx": [[167, 197]], "text": "The beach area was always tidy"}}, {"summary": {"tkn_id": [[0, 3], [5, 6]], "idx": [[0, 16], [23, 36]], "text": "The staff at the ... were friendly"}, "review": {"tkn_id": [[106, 122]], "idx": [[524, 634]], "text": "The hotel guests were obviously having a good time;the friendly approach of the dining attendants ensured this"}}]

My wife and I really enjoyed the Mahekal - the staff was very friendly, food was excellent, rooms very comfortable. This is a very low-key facility - rooms do not have TVs, radios or even clocks - but the beds are comfortable and the showers work well. We stayed in the Garden area which was quite nice - and still only a short walk to the beach. Every room has a sheltered porch with two hammocks and a table and chairs. The location is near (a couple of blocks away) from the main shopping street. The beach is well maintained. All-in-all, a very nice place and a good value. A few complaints - could use better internet accessibility and some of the hotels in the area have music blasting a bit too loudly at times.

[[43, 56], [62, 70], [322, 345]]

[{"summary": {"tkn_id": [[1, 1], [5, 6]], "idx": [[4, 9], [23, 36]], "text": "staff ... were friendly"}, "review": {"tkn_id": [[9, 11], [13, 13]], "idx": [[43, 56], [62, 70]], "text": "the staff was ... friendly"}}, {"summary": {"tkn_id": [[10, 11], [13, 16]], "idx": [[53, 58], [64, 82]], "text": "it is ... close to the beach"}, "review": {"tkn_id": [[69, 73]], "idx": [[322, 345]], "text": "short walk to the beach"}}]

16 years and still coming back. It is such a fun, laid back, wonderfully relaxing place without a phone in your room or a tv blaring in your ear. Kids around the pool, adults talking, the sound of wind, waves, and yet it is quiet. Excellent staff, food, and you sit next to the ocean or inside comfort.it is not at all like an all inclusive, thank goodness. It is specially unique.

[[262, 283]]

[{"summary": {"tkn_id": [[12, 16]], "idx": [[59, 82]], "text": "very close to the beach"}, "review": {"tkn_id": [[61, 65]], "idx": [[262, 283]], "text": "sit next to the ocean"}}]

Clean hotel rooms, large tiled bathrooms, fans and air conditioning make for excellent cabana-like rooms. Each equipped with two hammocks for a lazy day at the beach. The sand is clean and pure, the food is excellent (2 meals a day are inclusive) and the location is central to every shop, restaurant and anything else you could want. This is truely a diamond in the rough.

[[99, 104], [111, 165]]

[{"summary": {"tkn_id": [[10, 16]], "idx": [[53, 82]], "text": "it is very close to the beach"}, "review": {"tkn_id": [[18, 18], [21, 31]], "idx": [[99, 104], [111, 165]], "text": "rooms ... equipped with two hammocks for a lazy day at the beach"}}]

Can't say enough about this place. We spent five days there and didn't want to leave. The atmosphere enables you to truly escape the realities of life. Staff was incredibly friendly and helpful. We'll be back!

[[152, 193]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 48]], "text": "The staff at the hotel were friendly and helpful"}, "review": {"tkn_id": [[32, 37]], "idx": [[152, 193]], "text": "Staff was incredibly friendly and helpful"}}]

This is a great place to stay! Everything was perfect, from the gorgeous beach, 2 big pools, to the ping pong tables. Everyone can find something to enjoy! We loved it!

[]

[]

Terrific place to stay, quite, good food unbelievable beach. Close to shopping and restaurants. Staff is the best, always happy and willing to help in any way. .

[[41, 59], [96, 158]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 48]], "text": "The staff at the hotel were friendly and helpful"}, "review": {"tkn_id": [[18, 31]], "idx": [[96, 158]], "text": "Staff is the best, always happy and willing to help in any way"}}, {"summary": {"tkn_id": [[10, 16]], "idx": [[53, 82]], "text": "it is very close to the beach"}, "review": {"tkn_id": [[9, 10]], "idx": [[41, 59]], "text": "unbelievable beach"}}]

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The front desk staff of the hotel were helpful and the rooms are comfortable.

I took a quick 3 day weekend trip to Toronto (my first trip there) with friends to see a ballgame and the Hockey Hall of Fame and take a quick tour of the city. The staff at the Grand was very friendly, helpful and attentive. Feeling welcome is very unusual in todays mega-chain hotels, but the Grand was top notch in that respect. Any flaws that the Grand may have vanish thanks to the staff and many complimentry features. Excellent free breakfast buffet, nice indoor pool and jacuzzi, two rooftop jacuzzis and sitting areas (make sure you use them on warm summer night!) and free gym. Underground parking is expensive, $19.00 per night, but I was not charged. The neighborhood is very colorful, but if you want a sanitized version of a city, stay on the Las Vegas strip. You will feel safe anywhere you walk in Toronto, and Toronto is a city that should be walked to be experienced.

[[161, 170], [184, 187], [203, 210]]

[{"summary": {"tkn_id": [[3, 8]], "idx": [[15, 46]], "text": "staff of the hotel were helpful"}, "review": {"tkn_id": [[37, 38], [42, 42], [46, 46]], "idx": [[161, 170], [184, 187], [203, 210]], "text": "The staff ... was ... helpful"}}]

We were satisfied with our stay at this hotel. The service was very good, the hotel was clean, the breakfast was decent, and the rooms were just fine. The hotel is in a not great area, but I felt safe, nonetheless. A bit outside of the city center, but the hotel itself is nice and it is close to a subway station, as well as a trolley line. Don't bother renting a vehicle, you won't need it! Also, the hotel offers a shuttle to sites within the downtown district. The swimming pool is very nice, and the roof space is very nice with plenty of seating and the hot tubs were great. The staff were attentive and very gracious. I would definitely stay here again.

[[585, 605]]

[{"summary": {"tkn_id": [[3, 3], [7, 8]], "idx": [[15, 20], [34, 46]], "text": "staff ... were helpful"}, "review": {"tkn_id": [[132, 134]], "idx": [[585, 605]], "text": "staff were attentive"}}]

We got a great deal online for a nice room with a beautiful view - the small suite with a foldout couch was perfect for our family of four. The hotel staff was pleasant, knowledgeable and helpful, with lots of tips for getting around. The location is not excellent - it's on the outskirts of downtown, and the neighborhood is a bit scary even for those of us from other large cities - but the hotel provides a free shuttle, and we were able to walk to restaurants and shopping without a problem. The pool room was hot and overchlorinated but adequate to calm down the kids before dinner. All in all, a nice stay, and we'd go back.

[[31, 64], [140, 195]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 46]], "text": "The front desk staff of the hotel were helpful"}, "review": {"tkn_id": [[30, 38]], "idx": [[140, 195]], "text": "The hotel staff was pleasant, knowledgeable and helpful"}}, {"summary": {"tkn_id": [[10, 13]], "idx": [[51, 76]], "text": "the rooms are comfortable"}, "review": {"tkn_id": [[7, 13]], "idx": [[31, 64]], "text": "a nice room with a beautiful view"}}]

I have just returned home from my Canadian Getaway. The hotel is fantastic and we have never experienced such incredible service before. Our room always looked spectacular, and the front desk staff was always extremely helpful. We ate a couple meals at the hotel which were both great. I would recommend this restaurant and hotel to anyone travelling into Toronto or that even live in Toronto! I've visited Toronto many times and love the city, yet i've never wanted to stay in the hotel so much before. The roof top was beautiful at night or in the day. If you want to mix a little luxury with the odd trip to Toronto then this Hotel is an absolute must.

[[181, 201], [219, 226]]

[{"summary": {"tkn_id": [[1, 3], [7, 8]], "idx": [[4, 20], [34, 46]], "text": "front desk staff ... were helpful"}, "review": {"tkn_id": [[32, 35], [38, 38]], "idx": [[181, 201], [219, 226]], "text": "front desk staff was ... helpful"}}]

We stayed at the Grand hotel for 2 nights, and it was great. Our Junior Suites were clean, spacious, and very comfortable. The staff was very friendly, helpful, and accomodating. The location was excellent - steps away from the Eaton Centre and great shopping. We had a lovely complementary breakfast each morning including both hot and cold food. Complementary internet access was very useful in keeping in touch with family. We pretty much had the beautiful pool, whirpool, and locker room facilities to ourselves - also very clean. I will definitely be staying at the Grand hotel again.

[[65, 83], [110, 121], [127, 136], [152, 159]]

[{"summary": {"tkn_id": [[11, 13]], "idx": [[55, 76]], "text": "rooms are comfortable"}, "review": {"tkn_id": [[16, 18], [25, 25]], "idx": [[65, 83], [110, 121]], "text": "Junior Suites were ... comfortable"}}, {"summary": {"tkn_id": [[3, 3], [7, 8]], "idx": [[15, 20], [34, 46]], "text": "staff ... were helpful"}, "review": {"tkn_id": [[28, 29], [33, 33]], "idx": [[127, 136], [152, 159]], "text": "staff was ... helpful"}}]

The only complaint I have with this hotel is that the buffet breakfast, which was included in the price of the room, was lousy. Watery scrambled eggs, pay extra for a cappuccino, bacon that died two days ago - apart from that though, a great hotel with terrific service. A short walk to the Eaton Centre and Yonge Street. A good diner/grill/bar across the road. Despite the breakfasts, I'd stay there again.

[[253, 269]]

[{"summary": {"tkn_id": [[3, 3], [7, 8]], "idx": [[15, 20], [34, 46]], "text": "staff ... were helpful"}, "review": {"tkn_id": [[53, 54]], "idx": [[253, 269]], "text": "terrific service"}}]

Liked the hotel, the rooms, the pool, the hot tub on the roof. Location close to everything you need, but somehow the blocks surrounding the Grand Hotel are not the nicest area. I didn't feel safe there.

[[0, 15], [21, 26]]

[{"summary": {"tkn_id": [[10, 13]], "idx": [[51, 76]], "text": "the rooms are comfortable"}, "review": {"tkn_id": [[0, 2], [5, 5]], "idx": [[0, 15], [21, 26]], "text": "Liked the hotel ... rooms"}}]

Staff was very helpfull with directions around the city. Location was fine , We had no problems with anyone in the area despite what other people have said in their reviews.

[[0, 23]]

[{"summary": {"tkn_id": [[3, 8]], "idx": [[15, 46]], "text": "staff of the hotel were helpful"}, "review": {"tkn_id": [[0, 3]], "idx": [[0, 23]], "text": "Staff was very helpfull"}}]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 77], "reviews_alignments_idx": {"review_0": [[161, 170], [184, 187], [203, 210]], "review_1": [[585, 605]], "review_2": [[31, 64], [140, 195]], "review_3": [[181, 201], [219, 226]], "review_4": [[65, 83], [110, 121], [127, 136], [152, 159]], "review_5": [[253, 269]], "review_6": [[0, 15], [21, 26]], "review_7": [[0, 23]]}}]

The staff were very helpful and attentive too. The rooms were fine and clean as well as very comfortable.

I took a quick 3 day weekend trip to Toronto (my first trip there) with friends to see a ballgame and the Hockey Hall of Fame and take a quick tour of the city. The staff at the Grand was very friendly, helpful and attentive. Feeling welcome is very unusual in todays mega-chain hotels, but the Grand was top notch in that respect. Any flaws that the Grand may have vanish thanks to the staff and many complimentry features. Excellent free breakfast buffet, nice indoor pool and jacuzzi, two rooftop jacuzzis and sitting areas (make sure you use them on warm summer night!) and free gym. Underground parking is expensive, $19.00 per night, but I was not charged. The neighborhood is very colorful, but if you want a sanitized version of a city, stay on the Las Vegas strip. You will feel safe anywhere you walk in Toronto, and Toronto is a city that should be walked to be experienced.

[[165, 170], [184, 187], [203, 210], [215, 224]]

[{"summary": {"tkn_id": [[1, 2], [4, 4]], "idx": [[4, 14], [20, 27]], "text": "staff were ... helpful"}, "review": {"tkn_id": [[38, 38], [42, 42], [46, 46]], "idx": [[165, 170], [184, 187], [203, 210]], "text": "staff ... was ... helpful"}}, {"summary": {"tkn_id": [[1, 2], [6, 6]], "idx": [[4, 14], [32, 41]], "text": "staff were ... attentive"}, "review": {"tkn_id": [[38, 38], [42, 42], [48, 48]], "idx": [[165, 170], [184, 187], [215, 224]], "text": "staff ... was ... attentive"}}]

We were satisfied with our stay at this hotel. The service was very good, the hotel was clean, the breakfast was decent, and the rooms were just fine. The hotel is in a not great area, but I felt safe, nonetheless. A bit outside of the city center, but the hotel itself is nice and it is close to a subway station, as well as a trolley line. Don't bother renting a vehicle, you won't need it! Also, the hotel offers a shuttle to sites within the downtown district. The swimming pool is very nice, and the roof space is very nice with plenty of seating and the hot tubs were great. The staff were attentive and very gracious. I would definitely stay here again.

[[88, 93], [125, 149], [581, 623]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 45]], "text": "The staff were very helpful and attentive too"}, "review": {"tkn_id": [[131, 137]], "idx": [[581, 623]], "text": "The staff were attentive and very gracious"}}, {"summary": {"tkn_id": [[9, 14]], "idx": [[47, 76]], "text": "The rooms were fine and clean"}, "review": {"tkn_id": [[19, 19], [27, 31]], "idx": [[88, 93], [125, 149]], "text": "clean ... the rooms were just fine"}}]

We got a great deal online for a nice room with a beautiful view - the small suite with a foldout couch was perfect for our family of four. The hotel staff was pleasant, knowledgeable and helpful, with lots of tips for getting around. The location is not excellent - it's on the outskirts of downtown, and the neighborhood is a bit scary even for those of us from other large cities - but the hotel provides a free shuttle, and we were able to walk to restaurants and shopping without a problem. The pool room was hot and overchlorinated but adequate to calm down the kids before dinner. All in all, a nice stay, and we'd go back.

[[140, 233]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 45]], "text": "The staff were very helpful and attentive too"}, "review": {"tkn_id": [[30, 46]], "idx": [[140, 233]], "text": "The hotel staff was pleasant, knowledgeable and helpful, with lots of tips for getting around"}}]

I have just returned home from my Canadian Getaway. The hotel is fantastic and we have never experienced such incredible service before. Our room always looked spectacular, and the front desk staff was always extremely helpful. We ate a couple meals at the hotel which were both great. I would recommend this restaurant and hotel to anyone travelling into Toronto or that even live in Toronto! I've visited Toronto many times and love the city, yet i've never wanted to stay in the hotel so much before. The roof top was beautiful at night or in the day. If you want to mix a little luxury with the odd trip to Toronto then this Hotel is an absolute must.

[[137, 171], [177, 226]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 27]], "text": "The staff were very helpful"}, "review": {"tkn_id": [[31, 38]], "idx": [[177, 226]], "text": "the front desk staff was always extremely helpful"}}, {"summary": {"tkn_id": [[9, 11], [14, 14]], "idx": [[47, 61], [71, 76]], "text": "The rooms were ... clean"}, "review": {"tkn_id": [[24, 28]], "idx": [[137, 171]], "text": "Our room always looked spectacular"}}]

We stayed at the Grand hotel for 2 nights, and it was great. Our Junior Suites were clean, spacious, and very comfortable. The staff was very friendly, helpful, and accomodating. The location was excellent - steps away from the Eaton Centre and great shopping. We had a lovely complementary breakfast each morning including both hot and cold food. Complementary internet access was very useful in keeping in touch with family. We pretty much had the beautiful pool, whirpool, and locker room facilities to ourselves - also very clean. I will definitely be staying at the Grand hotel again.

[[61, 89], [105, 121], [123, 141], [152, 159]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 27]], "text": "The staff were very helpful"}, "review": {"tkn_id": [[27, 30], [33, 33]], "idx": [[123, 141], [152, 159]], "text": "The staff was very ... helpful"}}, {"summary": {"tkn_id": [[9, 11], [14, 14]], "idx": [[47, 61], [71, 76]], "text": "The rooms were ... clean"}, "review": {"tkn_id": [[15, 19]], "idx": [[61, 89]], "text": "Our Junior Suites were clean"}}, {"summary": {"tkn_id": [[9, 11], [18, 19]], "idx": [[47, 61], [88, 104]], "text": "The rooms were ... very comfortable"}, "review": {"tkn_id": [[15, 18], [24, 25]], "idx": [[61, 83], [105, 121]], "text": "Our Junior Suites were ... very comfortable"}}]

The only complaint I have with this hotel is that the buffet breakfast, which was included in the price of the room, was lousy. Watery scrambled eggs, pay extra for a cappuccino, bacon that died two days ago - apart from that though, a great hotel with terrific service. A short walk to the Eaton Centre and Yonge Street. A good diner/grill/bar across the road. Despite the breakfasts, I'd stay there again.

[]

[]

Liked the hotel, the rooms, the pool, the hot tub on the roof. Location close to everything you need, but somehow the blocks surrounding the Grand Hotel are not the nicest area. I didn't feel safe there.

[[0, 9], [21, 26]]

[{"summary": {"tkn_id": [[9, 12]], "idx": [[47, 66]], "text": "The rooms were fine"}, "review": {"tkn_id": [[0, 1], [5, 5]], "idx": [[0, 9], [21, 26]], "text": "Liked the ... rooms"}}]

Staff was very helpfull with directions around the city. Location was fine , We had no problems with anyone in the area despite what other people have said in their reviews.

[[0, 23]]

[{"summary": {"tkn_id": [[0, 8]], "idx": [[0, 46]], "text": "The staff were very helpful and attentive too."}, "review": {"tkn_id": [[0, 3]], "idx": [[0, 23]], "text": "Staff was very helpfull"}}]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 46], "reviews_alignments_idx": {"review_0": [[165, 170], [184, 187], [203, 210], [215, 224]], "review_1": [[581, 623]], "review_2": [[140, 233]], "review_3": [[177, 226]], "review_4": [[123, 141], [152, 159]], "review_7": [[0, 23]]}}, {"summary_sent_id": 1, "summary_sent_idx": [47, 105], "reviews_alignments_idx": {"review_1": [[88, 93], [125, 149]], "review_3": [[137, 171]], "review_4": [[61, 89], [105, 121]], "review_6": [[0, 9], [21, 26]]}}]

The staff was very friendly and the rooms were clean.

I took a quick 3 day weekend trip to Toronto (my first trip there) with friends to see a ballgame and the Hockey Hall of Fame and take a quick tour of the city. The staff at the Grand was very friendly, helpful and attentive. Feeling welcome is very unusual in todays mega-chain hotels, but the Grand was top notch in that respect. Any flaws that the Grand may have vanish thanks to the staff and many complimentry features. Excellent free breakfast buffet, nice indoor pool and jacuzzi, two rooftop jacuzzis and sitting areas (make sure you use them on warm summer night!) and free gym. Underground parking is expensive, $19.00 per night, but I was not charged. The neighborhood is very colorful, but if you want a sanitized version of a city, stay on the Las Vegas strip. You will feel safe anywhere you walk in Toronto, and Toronto is a city that should be walked to be experienced.

[[161, 170], [184, 201]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 27]], "text": "The staff was very friendly"}, "review": {"tkn_id": [[37, 38], [42, 44]], "idx": [[161, 170], [184, 201]], "text": "The staff ... was very friendly"}}]

We were satisfied with our stay at this hotel. The service was very good, the hotel was clean, the breakfast was decent, and the rooms were just fine. The hotel is in a not great area, but I felt safe, nonetheless. A bit outside of the city center, but the hotel itself is nice and it is close to a subway station, as well as a trolley line. Don't bother renting a vehicle, you won't need it! Also, the hotel offers a shuttle to sites within the downtown district. The swimming pool is very nice, and the roof space is very nice with plenty of seating and the hot tubs were great. The staff were attentive and very gracious. I would definitely stay here again.

[]

[]

We got a great deal online for a nice room with a beautiful view - the small suite with a foldout couch was perfect for our family of four. The hotel staff was pleasant, knowledgeable and helpful, with lots of tips for getting around. The location is not excellent - it's on the outskirts of downtown, and the neighborhood is a bit scary even for those of us from other large cities - but the hotel provides a free shuttle, and we were able to walk to restaurants and shopping without a problem. The pool room was hot and overchlorinated but adequate to calm down the kids before dinner. All in all, a nice stay, and we'd go back.

[[140, 195]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 27]], "text": "The staff was very friendly"}, "review": {"tkn_id": [[30, 38]], "idx": [[140, 195]], "text": "The hotel staff was pleasant, knowledgeable and helpful"}}]

I have just returned home from my Canadian Getaway. The hotel is fantastic and we have never experienced such incredible service before. Our room always looked spectacular, and the front desk staff was always extremely helpful. We ate a couple meals at the hotel which were both great. I would recommend this restaurant and hotel to anyone travelling into Toronto or that even live in Toronto! I've visited Toronto many times and love the city, yet i've never wanted to stay in the hotel so much before. The roof top was beautiful at night or in the day. If you want to mix a little luxury with the odd trip to Toronto then this Hotel is an absolute must.

[[137, 171]]

[{"summary": {"tkn_id": [[7, 9]], "idx": [[36, 52]], "text": "rooms were clean"}, "review": {"tkn_id": [[24, 28]], "idx": [[137, 171]], "text": "Our room always looked spectacular"}}]

We stayed at the Grand hotel for 2 nights, and it was great. Our Junior Suites were clean, spacious, and very comfortable. The staff was very friendly, helpful, and accomodating. The location was excellent - steps away from the Eaton Centre and great shopping. We had a lovely complementary breakfast each morning including both hot and cold food. Complementary internet access was very useful in keeping in touch with family. We pretty much had the beautiful pool, whirpool, and locker room facilities to ourselves - also very clean. I will definitely be staying at the Grand hotel again.

[[61, 89], [123, 150]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 27]], "text": "The staff was very friendly"}, "review": {"tkn_id": [[27, 31]], "idx": [[123, 150]], "text": "The staff was very friendly"}}, {"summary": {"tkn_id": [[6, 10]], "idx": [[32, 53]], "text": "the rooms were clean."}, "review": {"tkn_id": [[15, 19]], "idx": [[61, 89]], "text": "Our Junior Suites were clean"}}]

The only complaint I have with this hotel is that the buffet breakfast, which was included in the price of the room, was lousy. Watery scrambled eggs, pay extra for a cappuccino, bacon that died two days ago - apart from that though, a great hotel with terrific service. A short walk to the Eaton Centre and Yonge Street. A good diner/grill/bar across the road. Despite the breakfasts, I'd stay there again.

[]

[]

Liked the hotel, the rooms, the pool, the hot tub on the roof. Location close to everything you need, but somehow the blocks surrounding the Grand Hotel are not the nicest area. I didn't feel safe there.

[]

[]

Staff was very helpfull with directions around the city. Location was fine , We had no problems with anyone in the area despite what other people have said in their reviews.

[]

[]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 53], "reviews_alignments_idx": {"review_0": [[161, 170], [184, 201]], "review_2": [[140, 195]], "review_3": [[137, 171]], "review_4": [[61, 89], [123, 150]]}}]

The front desk staff of the hotel were helpful and the rooms are comfortable.

I read many negative reviews after I made a non-refundable reservation for two nights. SO.I took all the negative comments to heart and when I checked in, I specifically asked for a refurbished, quiet room. Supposedly there are some rooms with antiquated furniture and lots of noise, I waited a few hours to check in, but the room was very nice, small, but nice flat screen tv, modern furniture, comfortable king-size bed and no noise even though we were near the elevator. I also got a coupon for free appetizer and $50 food and beverage credit. Everything in the hotel is expensive and Canada has a ton of tax on everything but the food was good and the place is gorgeous but be aware, parking was $42 a night. Absurd.

[[322, 344]]

[{"summary": {"tkn_id": [[10, 13]], "idx": [[51, 76]], "text": "the rooms are comfortable"}, "review": {"tkn_id": [[64, 68]], "idx": [[322, 344]], "text": "the room was very nice"}}]

This review is a little late I know, however we have beeen constantly travelling since our stay in early Sept. I note all the other reviews regarding dated property and poor hotel standards and I also note the constant apologies from Hotel Management, however with so many poor reviews why don't they fix the problems, then they wouldn't have to keep apologing. I won't repeat all the comments from so many poor reviews other than so say, that was our experience as well. For the price, poor hotel, poor value for money, there are better options in Toronto.

[]

[]

Stayed at Royal York for 3 nights at start of a trans Canada tour. The lobby etc. of the hotel are very grand and imposing and well worth seeing, Our room was the smallest one of any of the hotels we stayed at during trip, although it had the normal two large beds, there was not a lot of room around them. Dark furniture and small window did not add to the rooms appearance. Having said this we enjoyed our time here but if we ever return to Toronto will try somewhere else.

[[146, 175], [266, 305]]

[{"summary": {"tkn_id": [[10, 13]], "idx": [[51, 76]], "text": "the rooms are comfortable"}, "review": {"tkn_id": [[32, 37], [58, 66]], "idx": [[146, 175], [266, 305]], "text": "Our room was the smallest one ... there was not a lot of room around them"}}]

Stayed one night because of the hotel's convenient Porter Airline shuttle available outside the hotel's door. Staff was attentive and helpful, however the lines for the Concierge were long. Lovely restaurants in the hotel and there is an underground mall under the hotel. The hotel is a little expensive and parking is very expensive but the location is terrific. Rooms are small but comfortable. Hotel is large and hallways are very long. Only complaint, typical of expensive hotels, you must pay $16 for internet access.

[[110, 119], [134, 141], [364, 373], [384, 395]]

[{"summary": {"tkn_id": [[3, 3], [7, 8]], "idx": [[15, 20], [34, 46]], "text": "staff ... were helpful"}, "review": {"tkn_id": [[19, 20], [23, 23]], "idx": [[110, 119], [134, 141]], "text": "Staff was ... helpful"}}, {"summary": {"tkn_id": [[11, 13]], "idx": [[55, 76]], "text": "rooms are comfortable"}, "review": {"tkn_id": [[66, 67], [70, 70]], "idx": [[364, 373], [384, 395]], "text": "Rooms are ... comfortable"}}]

Located in heart of downtown near financial district and train station. Historic hotel with grand lobby and lots of atmosphere. Rooms small but clean and comfortable. Service good, excellent concierge. Can be pricey, try to get a deal online, worth about 150 to 250 per night depending on time of year and size of room you get.

[[128, 133], [154, 165], [167, 179]]

[{"summary": {"tkn_id": [[10, 13]], "idx": [[51, 76]], "text": "the rooms are comfortable"}, "review": {"tkn_id": [[22, 22], [27, 27]], "idx": [[128, 133], [154, 165]], "text": "Rooms ... comfortable"}}, {"summary": {"tkn_id": [[0, 8]], "idx": [[0, 46]], "text": "The front desk staff of the hotel were helpful"}, "review": {"tkn_id": [[29, 30]], "idx": [[167, 179]], "text": "Service good"}}]

We stayed at this hotel on 9th Aug for three nights.It is superbly located in the tourist area of Toronto. We were made to feel special from the moment we arrived in the hotel.We stayed on the gold floor with breakfast included this was outstanding we would highly recommend this hotel for a truly fantastic first class hotel in Torronto.

[[115, 162]]

[{"summary": {"tkn_id": [[3, 8]], "idx": [[15, 46]], "text": "staff of the hotel were helpful"}, "review": {"tkn_id": [[25, 33]], "idx": [[115, 162]], "text": "made to feel special from the moment we arrived"}}]

An upgrade to an enormous suite, fresh fruit and workout clothes waiting for me, 5pm check out, free shuttle to city airport. Very Royal indeed!

[]

[]

The service was impecabble! But the room. The rooms are very small and DIRTY. You can see dust everywhere!

[[0, 26], [42, 76]]

[{"summary": {"tkn_id": [[10, 13]], "idx": [[51, 76]], "text": "the rooms are comfortable"}, "review": {"tkn_id": [[9, 15]], "idx": [[42, 76]], "text": "The rooms are very small and DIRTY"}}, {"summary": {"tkn_id": [[0, 8]], "idx": [[0, 46]], "text": "The front desk staff of the hotel were helpful"}, "review": {"tkn_id": [[0, 3]], "idx": [[0, 26]], "text": "The service was impecabble"}}]

[{"summary_sent_id": 0, "summary_sent_idx": [0, 77], "reviews_alignments_idx": {"review_0": [[322, 344]], "review_2": [[146, 175], [266, 305]], "review_3": [[110, 119], [134, 141], [364, 373], [384, 395]], "review_4": [[128, 133], [154, 165], [167, 179]], "review_5": [[115, 162]], "review_7": [[0, 26], [42, 76]]}}]

The staff were very helpful and attentive too. The rooms were fine and clean as well as very comfortable.

I read many negative reviews after I made a non-refundable reservation for two nights. SO.I took all the negative comments to heart and when I checked in, I specifically asked for a refurbished, quiet room. Supposedly there are some rooms with antiquated furniture and lots of noise, I waited a few hours to check in, but the room was very nice, small, but nice flat screen tv, modern furniture, comfortable king-size bed and no noise even though we were near the elevator. I also got a coupon for free appetizer and $50 food and beverage credit. Everything in the hotel is expensive and Canada has a ton of tax on everything but the food was good and the place is gorgeous but be aware, parking was $42 a night. Absurd.

[[322, 344]]

[{"summary": {"tkn_id": [[9, 12]], "idx": [[47, 66]], "text": "The rooms were fine"}, "review": {"tkn_id": [[64, 68]], "idx": [[322, 344]], "text": "the room was very nice"}}]

This review is a little late I know, however we have beeen constantly travelling since our stay in early Sept. I note all the other reviews regarding dated property and poor hotel standards and I also note the constant apologies from Hotel Management, however with so many poor reviews why don't they fix the problems, then they wouldn't have to keep apologing. I won't repeat all the comments from so many poor reviews other than so say, that was our experience as well. For the price, poor hotel, poor value for money, there are better options in Toronto.

[]

[]

Stayed at Royal York for 3 nights at start of a trans Canada tour. The lobby etc. of the hotel are very grand and imposing and well worth seeing, Our room was the smallest one of any of the hotels we stayed at during trip, although it had the normal two large beds, there was not a lot of room around them. Dark furniture and small window did not add to the rooms appearance. Having said this we enjoyed our time here but if we ever return to Toronto will try somewhere else.

[[146, 305], [307, 374]]

[{"summary": {"tkn_id": [[9, 12]], "idx": [[47, 66]], "text": "The rooms were fine"}, "review": {"tkn_id": [[68, 79]], "idx": [[307, 374]], "text": "Dark furniture and small window did not add to the rooms appearance"}}, {"summary": {"tkn_id": [[10, 10], [18, 19]], "idx": [[51, 56], [88, 104]], "text": "rooms ... very comfortable"}, "review": {"tkn_id": [[32, 66]], "idx": [[146, 305]], "text": "Our room was the smallest one of any of the hotels we stayed at during trip, although it had the normal two large beds, there was not a lot of room around them"}}]

Stayed one night because of the hotel's convenient Porter Airline shuttle available outside the hotel's door. Staff was attentive and helpful, however the lines for the Concierge were long. Lovely restaurants in the hotel and there is an underground mall under the hotel. The hotel is a little expensive and parking is very expensive but the location is terrific. Rooms are small but comfortable. Hotel is large and hallways are very long. Only complaint, typical of expensive hotels, you must pay $16 for internet access.

[[110, 141], [364, 373], [384, 395]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 45]], "text": "The staff were very helpful and attentive too"}, "review": {"tkn_id": [[19, 23]], "idx": [[110, 141]], "text": "Staff was attentive and helpful"}}, {"summary": {"tkn_id": [[9, 11], [18, 19]], "idx": [[47, 61], [88, 104]], "text": "The rooms were ... very comfortable"}, "review": {"tkn_id": [[66, 67], [70, 70]], "idx": [[364, 373], [384, 395]], "text": "Rooms are ... comfortable"}}]

Located in heart of downtown near financial district and train station. Historic hotel with grand lobby and lots of atmosphere. Rooms small but clean and comfortable. Service good, excellent concierge. Can be pricey, try to get a deal online, worth about 150 to 250 per night depending on time of year and size of room you get.

[[128, 133], [144, 165], [167, 179]]

[{"summary": {"tkn_id": [[0, 7]], "idx": [[0, 45]], "text": "The staff were very helpful and attentive too"}, "review": {"tkn_id": [[29, 30]], "idx": [[167, 179]], "text": "Service good"}}, {"summary": {"tkn_id": [[9, 19]], "idx": [[47, 104]], "text": "The rooms were fine and clean as well as very comfortable"}, "review": {"tkn_id": [[22, 22], [25, 27]], "idx": [[128, 133], [144, 165]], "text": "Rooms ... clean and comfortable"}}]

We stayed at this hotel on 9th Aug for three nights.It is superbly located in the tourist area of Toronto. We were made to feel special from the moment we arrived in the hotel.We stayed on the gold floor with breakfast included this was outstanding we would highly recommend this hotel for a truly fantastic first class hotel in Torronto.

[[107, 175]]

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An upgrade to an enormous suite, fresh fruit and workout clothes waiting for me, 5pm check out, free shuttle to city airport. Very Royal indeed!

[]

[]

The service was impecabble! But the room. The rooms are very small and DIRTY. You can see dust everywhere!

[[0, 26], [42, 76]]

[{"summary": {"tkn_id": [[0, 3], [6, 6]], "idx": [[0, 19], [32, 41]], "text": "The staff were very ... attentive"}, "review": {"tkn_id": [[0, 3]], "idx": [[0, 26]], "text": "The service was impecabble"}}, {"summary": {"tkn_id": [[9, 14]], "idx": [[47, 76]], "text": "The rooms were fine and clean"}, "review": {"tkn_id": [[9, 15]], "idx": [[42, 76]], "text": "The rooms are very small and DIRTY"}}]

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The staff was very friendly and the rooms were clean.

I read many negative reviews after I made a non-refundable reservation for two nights. SO.I took all the negative comments to heart and when I checked in, I specifically asked for a refurbished, quiet room. Supposedly there are some rooms with antiquated furniture and lots of noise, I waited a few hours to check in, but the room was very nice, small, but nice flat screen tv, modern furniture, comfortable king-size bed and no noise even though we were near the elevator. I also got a coupon for free appetizer and $50 food and beverage credit. Everything in the hotel is expensive and Canada has a ton of tax on everything but the food was good and the place is gorgeous but be aware, parking was $42 a night. Absurd.

[]

[]

This review is a little late I know, however we have beeen constantly travelling since our stay in early Sept. I note all the other reviews regarding dated property and poor hotel standards and I also note the constant apologies from Hotel Management, however with so many poor reviews why don't they fix the problems, then they wouldn't have to keep apologing. I won't repeat all the comments from so many poor reviews other than so say, that was our experience as well. For the price, poor hotel, poor value for money, there are better options in Toronto.

[]

[]

Stayed at Royal York for 3 nights at start of a trans Canada tour. The lobby etc. of the hotel are very grand and imposing and well worth seeing, Our room was the smallest one of any of the hotels we stayed at during trip, although it had the normal two large beds, there was not a lot of room around them. Dark furniture and small window did not add to the rooms appearance. Having said this we enjoyed our time here but if we ever return to Toronto will try somewhere else.

[]

[]

Stayed one night because of the hotel's convenient Porter Airline shuttle available outside the hotel's door. Staff was attentive and helpful, however the lines for the Concierge were long. Lovely restaurants in the hotel and there is an underground mall under the hotel. The hotel is a little expensive and parking is very expensive but the location is terrific. Rooms are small but comfortable. Hotel is large and hallways are very long. Only complaint, typical of expensive hotels, you must pay $16 for internet access.

[[110, 129]]

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Located in heart of downtown near financial district and train station. Historic hotel with grand lobby and lots of atmosphere. Rooms small but clean and comfortable. Service good, excellent concierge. Can be pricey, try to get a deal online, worth about 150 to 250 per night depending on time of year and size of room you get.

[[128, 133], [144, 149]]

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We stayed at this hotel on 9th Aug for three nights.It is superbly located in the tourist area of Toronto. We were made to feel special from the moment we arrived in the hotel.We stayed on the gold floor with breakfast included this was outstanding we would highly recommend this hotel for a truly fantastic first class hotel in Torronto.

[[107, 175]]

[{"summary": {"tkn_id": [[0, 4]], "idx": [[0, 27]], "text": "The staff was very friendly"}, "review": {"tkn_id": [[23, 36]], "idx": [[107, 175]], "text": "We were made to feel special from the moment we arrived in the hotel"}}]

An upgrade to an enormous suite, fresh fruit and workout clothes waiting for me, 5pm check out, free shuttle to city airport. Very Royal indeed!

[]

[]

The service was impecabble! But the room. The rooms are very small and DIRTY. You can see dust everywhere!

[[0, 26], [42, 60], [71, 76]]

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The staff were helpful and would definitely stay at the hotel again.

We have just spent 4 great nights at this hotel. My wife is in a wheel chair and the room was fully accessible, the bath is even wider in the middle so you can turn round in the shower. All the staff were very friendly and the doors were always opened for us before we got there, even when it was snowing like mad - Thanks everyone. You must visit the Rock Bottom Brewery just around the corner - the burgers are great and huge, the main courses are elegant and sophisticated and the carrot cake is big enough to use as a building brick - but a lot tastier! BUT the main attraction is the great beers available all local brews and tasting great. Again would recommend this hotel to everyone, they were still filling up the breakfast racks with 5 minutes to go (Finish -10 am weekdays, 11 am weekends), and fresh coffee is always available in the breakfast room.

[[186, 218], [652, 690]]

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1. Neighborhood is great and safe. 2. Lots of local bars a couple streets over on Wells and Clark all the way up to Chicago Ave. 3. Every employee greeted us nicely, not a negative person in the place! 4. 160 a night more than I'm used to but had a free night coupon so helped 5. Breakfast included to get the day going 6. I would stay here again, we had a great time!

[[323, 367]]

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We got to the hotel early in the morning and they let us check in at aronud 9 am. It is a block away from the Grand Train Station (red line), so you can get anywhere from there. The room was so clean and comfortable. The complementary breackfast buffet is really good. The employees have excelent knowledge of the nearby good restaurants. It was a pleasant stay.

[[45, 68], [76, 80]]

[{"summary": {"tkn_id": [[1, 3]], "idx": [[4, 22]], "text": "staff were helpful"}, "review": {"tkn_id": [[10, 15], [17, 18]], "idx": [[45, 68], [76, 80]], "text": "they let us check in at ... 9 am"}}]

The hotel suites are very large considering you are in downtown Chicago. Our king suite had a full size refrigerator, stove, microwave oven, and dishes. They provided free breakfast, and free coffee and tea 24 hours a day. The location is very convenient and a couple of blocks from Michigan Ave. The rooms need a little remodeling, though, but are clean and comfortable.

[]

[]

The hotel staff were very friendly and competent . The hotel is clean and our room was fine. The location of the hotel is good, it's about a 2 block walk to the red line subway. Breakfast is served from 6-10AM. The breakfast bar is very popular with families. If you plan to eat after 8AM be prepared to deal with a swarm of children.

[[0, 48]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 22]], "text": "The staff were helpful"}, "review": {"tkn_id": [[0, 7]], "idx": [[0, 48]], "text": "The hotel staff were very friendly and competent"}}]

I was in Chicago for a meeting and I was staying in Hampton Inn and Suites for one week. It it very close to Michigan Ave (Magnificent miles) less than 5-10 min walking, very close to the subway. Everything was perfect. So If I come back to Chicago I'll stay there

[[223, 264]]

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The hotel was great - clean, attractive, comfortable. It's in a terrific location. The staff went above and beyond - friendly, welcoming, knowledgeable, and just very very nice. They were all wonderful - we particularly enjoyed speaking with Janita Walton. We would definitely stay there again.

[[87, 114], [260, 293]]

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Hotel was clean, spacious, good location and good value for money. Only criticism I would say is that it's right next to the fire department, therefore can be a little noisy at times, certainly not enough to stop me coming back. Overall, very good.

[[142, 227]]

[{"summary": {"tkn_id": [[5, 11]], "idx": [[27, 67]], "text": "would definitely stay at the hotel again"}, "review": {"tkn_id": [[30, 46]], "idx": [[142, 227]], "text": "therefore can be a little noisy at times, certainly not enough to stop me coming back"}}]

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The staff here at the hotel will do all they can to provide a helpful and friendly service. Owing to this as well as the great location of the hotel makes it very easy to return.

We have just spent 4 great nights at this hotel. My wife is in a wheel chair and the room was fully accessible, the bath is even wider in the middle so you can turn round in the shower. All the staff were very friendly and the doors were always opened for us before we got there, even when it was snowing like mad - Thanks everyone. You must visit the Rock Bottom Brewery just around the corner - the burgers are great and huge, the main courses are elegant and sophisticated and the carrot cake is big enough to use as a building brick - but a lot tastier! BUT the main attraction is the great beers available all local brews and tasting great. Again would recommend this hotel to everyone, they were still filling up the breakfast racks with 5 minutes to go (Finish -10 am weekdays, 11 am weekends), and fresh coffee is always available in the breakfast room.

[[194, 218]]

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1. Neighborhood is great and safe. 2. Lots of local bars a couple streets over on Wells and Clark all the way up to Chicago Ave. 3. Every employee greeted us nicely, not a negative person in the place! 4. 160 a night more than I'm used to but had a free night coupon so helped 5. Breakfast included to get the day going 6. I would stay here again, we had a great time!

[[3, 33], [132, 200]]

[{"summary": {"tkn_id": [[0, 17]], "idx": [[0, 90]], "text": "The staff here at the hotel will do all they can to provide a helpful and friendly service"}, "review": {"tkn_id": [[32, 44]], "idx": [[132, 200]], "text": "Every employee greeted us nicely, not a negative person in the place"}}, {"summary": {"tkn_id": [[19, 36]], "idx": [[92, 177]], "text": "Owing to this as well as the great location of the hotel makes it very easy to return"}, "review": {"tkn_id": [[2, 6]], "idx": [[3, 33]], "text": "Neighborhood is great and safe"}}]

We got to the hotel early in the morning and they let us check in at aronud 9 am. It is a block away from the Grand Train Station (red line), so you can get anywhere from there. The room was so clean and comfortable. The complementary breackfast buffet is really good. The employees have excelent knowledge of the nearby good restaurants. It was a pleasant stay.

[[82, 176]]

[{"summary": {"tkn_id": [[26, 27]], "idx": [[121, 135]], "text": "great location"}, "review": {"tkn_id": [[20, 41]], "idx": [[82, 176]], "text": "It is a block away from the Grand Train Station (red line), so you can get anywhere from there"}}]

The hotel suites are very large considering you are in downtown Chicago. Our king suite had a full size refrigerator, stove, microwave oven, and dishes. They provided free breakfast, and free coffee and tea 24 hours a day. The location is very convenient and a couple of blocks from Michigan Ave. The rooms need a little remodeling, though, but are clean and comfortable.

[[227, 254]]

[{"summary": {"tkn_id": [[26, 27]], "idx": [[121, 135]], "text": "great location"}, "review": {"tkn_id": [[46, 49]], "idx": [[227, 254]], "text": "location is very convenient"}}]

The hotel staff were very friendly and competent . The hotel is clean and our room was fine. The location of the hotel is good, it's about a 2 block walk to the red line subway. Breakfast is served from 6-10AM. The breakfast bar is very popular with families. If you plan to eat after 8AM be prepared to deal with a swarm of children.

[[10, 20], [26, 34], [97, 126]]

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I was in Chicago for a meeting and I was staying in Hampton Inn and Suites for one week. It it very close to Michigan Ave (Magnificent miles) less than 5-10 min walking, very close to the subway. Everything was perfect. So If I come back to Chicago I'll stay there

[]

[]

The hotel was great - clean, attractive, comfortable. It's in a terrific location. The staff went above and beyond - friendly, welcoming, knowledgeable, and just very very nice. They were all wonderful - we particularly enjoyed speaking with Janita Walton. We would definitely stay there again.

[[83, 136], [138, 151], [153, 176], [257, 293]]

[{"summary": {"tkn_id": [[0, 13], [16, 17]], "idx": [[0, 61], [74, 90]], "text": "The staff here at the hotel will do all they can to provide a ... friendly service"}, "review": {"tkn_id": [[18, 27], [31, 35]], "idx": [[83, 136], [153, 176]], "text": "The staff went above and beyond - friendly, welcoming ... and just very very nice"}}, {"summary": {"tkn_id": [[0, 14], [17, 17]], "idx": [[0, 69], [83, 90]], "text": "The staff here at the hotel will do all they can to provide a helpful ... service"}, "review": {"tkn_id": [[18, 23], [29, 29]], "idx": [[83, 114], [138, 151]], "text": "The staff went above and beyond ... knowledgeable"}}, {"summary": {"tkn_id": [[30, 36]], "idx": [[143, 177]], "text": "hotel makes it very easy to return"}, "review": {"tkn_id": [[50, 55]], "idx": [[257, 293]], "text": "We would definitely stay there again"}}]

Hotel was clean, spacious, good location and good value for money. Only criticism I would say is that it's right next to the fire department, therefore can be a little noisy at times, certainly not enough to stop me coming back. Overall, very good.

[[27, 40], [194, 227]]

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The location of the hotel is great and close to Michigan Avenue and the staff are friendly and helpful.

We have just spent 4 great nights at this hotel. My wife is in a wheel chair and the room was fully accessible, the bath is even wider in the middle so you can turn round in the shower. All the staff were very friendly and the doors were always opened for us before we got there, even when it was snowing like mad - Thanks everyone. You must visit the Rock Bottom Brewery just around the corner - the burgers are great and huge, the main courses are elegant and sophisticated and the carrot cake is big enough to use as a building brick - but a lot tastier! BUT the main attraction is the great beers available all local brews and tasting great. Again would recommend this hotel to everyone, they were still filling up the breakfast racks with 5 minutes to go (Finish -10 am weekdays, 11 am weekends), and fresh coffee is always available in the breakfast room.

[[194, 204], [210, 218], [227, 255], [316, 322]]

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1. Neighborhood is great and safe. 2. Lots of local bars a couple streets over on Wells and Clark all the way up to Chicago Ave. 3. Every employee greeted us nicely, not a negative person in the place! 4. 160 a night more than I'm used to but had a free night coupon so helped 5. Breakfast included to get the day going 6. I would stay here again, we had a great time!

[[3, 24], [132, 200]]

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We got to the hotel early in the morning and they let us check in at aronud 9 am. It is a block away from the Grand Train Station (red line), so you can get anywhere from there. The room was so clean and comfortable. The complementary breackfast buffet is really good. The employees have excelent knowledge of the nearby good restaurants. It was a pleasant stay.

[[45, 80], [82, 131]]

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The hotel suites are very large considering you are in downtown Chicago. Our king suite had a full size refrigerator, stove, microwave oven, and dishes. They provided free breakfast, and free coffee and tea 24 hours a day. The location is very convenient and a couple of blocks from Michigan Ave. The rooms need a little remodeling, though, but are clean and comfortable.

[[223, 295]]

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The hotel staff were very friendly and competent . The hotel is clean and our room was fine. The location of the hotel is good, it's about a 2 block walk to the red line subway. Breakfast is served from 6-10AM. The breakfast bar is very popular with families. If you plan to eat after 8AM be prepared to deal with a swarm of children.

[[0, 48], [93, 126]]

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I was in Chicago for a meeting and I was staying in Hampton Inn and Suites for one week. It it very close to Michigan Ave (Magnificent miles) less than 5-10 min walking, very close to the subway. Everything was perfect. So If I come back to Chicago I'll stay there

[[89, 121]]

[{"summary": {"tkn_id": [[0, 5], [8, 11]], "idx": [[0, 28], [39, 63]], "text": "The location of the hotel is ... close to Michigan Avenue"}, "review": {"tkn_id": [[20, 26]], "idx": [[89, 121]], "text": "It it very close to Michigan Ave"}}]

The hotel was great - clean, attractive, comfortable. It's in a terrific location. The staff went above and beyond - friendly, welcoming, knowledgeable, and just very very nice. They were all wonderful - we particularly enjoyed speaking with Janita Walton. We would definitely stay there again.

[[54, 81], [83, 114], [117, 125]]

[{"summary": {"tkn_id": [[14, 15], [18, 18]], "idx": [[72, 81], [95, 102]], "text": "staff are ... helpful"}, "review": {"tkn_id": [[18, 23]], "idx": [[83, 114]], "text": "The staff went above and beyond"}}, {"summary": {"tkn_id": [[14, 16]], "idx": [[72, 90]], "text": "staff are friendly"}, "review": {"tkn_id": [[18, 19], [25, 25]], "idx": [[83, 92], [117, 125]], "text": "The staff ... friendly"}}, {"summary": {"tkn_id": [[1, 6]], "idx": [[4, 34]], "text": "location of the hotel is great"}, "review": {"tkn_id": [[11, 16]], "idx": [[54, 81]], "text": "It's in a terrific location"}}]

Hotel was clean, spacious, good location and good value for money. Only criticism I would say is that it's right next to the fire department, therefore can be a little noisy at times, certainly not enough to stop me coming back. Overall, very good.

[[27, 40]]

[{"summary": {"tkn_id": [[0, 6]], "idx": [[0, 34]], "text": "The location of the hotel is great"}, "review": {"tkn_id": [[6, 7]], "idx": [[27, 40]], "text": "good location"}}]

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The staff were helpful and would definitely stay at the hotel again.

We enjoyed our stay at the Hyatt - had a nice room (paid for an upgraded water view, which was nice to have), the staff was friendly and helpful, the location is perfect and we had a very decent rate. The lobbies were pretty nice, but we didn't hang out there or eat at any of the places. We walked most places (or took a cab if our destination was really far), even in the middle of winter. I try not to be too picky about these things, but our room was dusty the whole time we were there. It was enough to be noticed, so it should have been cleaned by the staff. Also, we weren't very fond of the bed. It was a bit on the hard side and wasn't exactly plus. It wasn't horrible though. Again, not horrible, but our room was very hot no matter how we set the temp at.

[[110, 144]]

[{"summary": {"tkn_id": [[0, 3]], "idx": [[0, 22]], "text": "The staff were helpful"}, "review": {"tkn_id": [[27, 32]], "idx": [[110, 144]], "text": "the staff was friendly and helpful"}}]

Overall the hotel is ok, very busy and noisy. Valet parking is the only choice you have and an additional $50 for every 24 hours. Valet parking stole our Ipod so they told us to fill out a claims report which we did and then we had to wait more than a week to call the claims department because the one and only person they have working claims was on vacation. Once I was able to talk to the claims department she was no help at all. She basically called me a liar and we will not be getting reimbursed for the loss of our IPod. I am furious that it cost me $50 per day extra and then we will have to pay another $250 + to replace our IPod.

[[361, 432]]

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I stayed here for two nights to partake in the Chicago St. Patricks festivities. Check in went super fast, and we were given a room the was so newly remodeled you could still catch a whiff of the fresh paint. It overlooked the river, which made for some great shots when they dyed it! Also, they allowed us a late check out of 2pm, at no charge, in order to not miss the parade. The beds were amazing, as was the bathroom. Plenty of space, with a very nice desk set up. And being one block from Michigan, and a 10 minute walk to Navy Pier, this is a great location. Couldn't have been more pleased with this hotel.

[[296, 323], [566, 613]]

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We loved our stay at the Hyatt Regency. I really don't think there is a better location in downtown. So conveniently located off the river and a short jaunt to Michigan Ave, Grant Park, and Navy Pier. I have already recommended this hotel to other travelers heading to Chicago. I would say, however, the dining in the hotel is pretty pricey. So, if you are looking to save a few bucks get outside of the four walls of the hotel. That being said, I will still always stay at this hotel when traveling to Chicago, with out a doubt.

[[201, 257]]

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I stayed two nights on business. The location was great and the room was very nice. The price was $25-$30 cheaper than any comparable hotels in the area. I had two minor complaints. The closet door was off the track, and wouldn't open when I checked in, and they didn't fix it the second day. Also, the Big Bar closed early, and the bartender was not very polite about letting me know before last call. Other than that, I would highly recommend the place.

[[329, 401], [420, 454]]

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As a hotel, it's very nice, with very nice amenitiies, but it's also expensive. Canned soft drink in the mini-bar cost $4.25, and Internet use in the business center was something like $10 for 7 minutes (or was that $7 for 10 minutes?). Location is good. If price is no object, it's a good choice, but there are better bargains in the area.

[[302, 339]]

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The Hyatt is recently remodeled and very nice. The staff was extremely friendly and always helpful. The location is centrally located on the mag mile and we could easily walk to all there was to do downtown. Will definitely stay here again. Classy but not stuffy.

[[47, 60], [84, 98], [208, 239]]

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Stayed there Feb 2005. A former jewel that has fallen into disrepair. The hotel is dark, and shabby. Even the newer wing is not up to par. If you stay in the Loop area, try the Burham instead.

[[139, 191]]

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This all suite hotel is flawless. Around the holidays season, the hotel was well decorated for X-mas with lovely Palm trees and Christmas lights. This hotel is so close to the beach and is perfectly located for peace and quiet. The airport and Duval street is only a short shuttle away, but downtown is quite far away. Morden rooms with great size and a lot of storage space. The beds are super comfortable. The bathroom is also pretty large with a nice vanity area. The staff were even willing to help with last minute late checkout request. The restaurant provides great food, but it closes too early for us. The hotel actually has bikes to rent. Parking close-by can be very pricey per day. The elevators feel not safe.

This place can be summed up in one word . flawless ! Located across the street from the most beautiful beach in Key West - Smathers Beach and literally 1.7 miles from Duval street it is prefect! The service was fantastic, the grounds are very well kept, with a cool pool. and the piece de Resistance . the room - comfortable, huge, it is literally the size of a small apartment, with a small kitchenette, a dining table a huge couch and and super comfortable bed, oh yeah and the bathroom is also pretty darn big. We had a magical weekend staying here and every went on without a hitch, good laid back service at a very reasonable price. This is the place to stay in Key West. Since we brought our bikes, we did not have to move our car at all in the 3 days we were there, Duval street is just a short ride from the hotel. don't own a bike? Or don't feel like shipping them down with you ? No problem, the hotel has plenty of bikes for rent as well.

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The hotel has a great location, across from the beach and away from Duval street, but a free shuttle every hour into town and airport. Rooms are all suites large and comfortable with microwave and wet bars, living room areas , well designed space with pocket doors to close off the bedroom for privacy. Comfortable beds and nice vanity area, lots of storage space. We were a large group and treated very well. The restaurant staff was particularly accomodating. As people in our group trickled into the restaurant , we kept adding to tables, asked for separate checks etc and it was never a problem. Many of us asked for a late checkout last minute and they accomodated as many as possible. Pool was heated and lovely, a hot tub in the corner. Restaurant closed at 9 and bar at 11pm, a little early for our crowd and Key West but that is my only complaint.

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The hotel was decorated beautifully for X-mas and I loved the Palm trees with Christmas lights! The staff was very helpful and friendly. The rate was what is to be expected for Key West, right by the airport! The beach is across the street from the hotel with multiple activities for one to participate in. Since the hotel is out of the was a smidge, they offer shuttles, numerous shuttles to all the hot spots in Key West. The rooms were beautiful, and very clean, unless you looked directly behind the toilet, which could use a little extra scrubbing. I would stay here again, tomorrow!

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The hotel is an all suite hotel so the rooms were very spacious and allowed us to kick back in our room mid afternoons and mornings. If you like a slower pace and a public beach across the street, this is a good place to stay. You will have to drive or take the shuttle to Duval Street area and the shuttle is only once an hour. Parking in the Duval Street area will cost from $10 to $35 per day.

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I took my girlfriend here for a long weekend and to propose. The hotel was great, obviously, it wasn't a St Regis or even a Westin, but it was very nice, very functional and enjoyable. The food and services were VERY expensive. I thought they took care of us well even though we were staying on points for free.

[[93, 130]]

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This hotel has huge rooms and bathrooms and is in a great location across from the beach and close to the airport. Great food in the restaurant and staff is wonderful! I highly recommend to anyone needing some extra space and doesnt care about being downtown!

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Large, modern, clean rooms across from one of the few beaches in Key West. While far from downtown, this hotel offers a lot of comfort, a nice little pool, and regular shuttle service. We would stay there again!

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We went to enjoy Key West and our daughters were so excited and this motel was a complete disappointment! Dirty, unsafe, only thing really redone was the lobby! Elevators were very scary, our daughters would not even ride without us.

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Overall, as an all-suite hotel, the place was great. It's not the fanciest, but it was beautifully decorated for Christmas with lights on the palm trees and it was very enjoyable. The hotel is just across the street from Smather's Beach and is only a short walk, shuttle ride or bike trip away from Duval street. The rooms are large and spacious with lots of storage space and are clean with comfortable beds and also have a big bathroom. The vanity is very nice and the room is spacious enough to kick back in but also close to one of the few beaches in Key West. In the restaurant, the staff was very good. If at all possible the staff tried to accommodate late checkouts for all who requested it. Fantastic service. Although the restaurant closed at 9 and the bar also closed too early for the crowd, at 11. The food and staff was great. The hotel's elevators are not recommended to be used. Parking in the Duval Street area is pricey but the hotel has plenty of bicycles that are available to rent too.

This place can be summed up in one word . flawless ! Located across the street from the most beautiful beach in Key West - Smathers Beach and literally 1.7 miles from Duval street it is prefect! The service was fantastic, the grounds are very well kept, with a cool pool. and the piece de Resistance . the room - comfortable, huge, it is literally the size of a small apartment, with a small kitchenette, a dining table a huge couch and and super comfortable bed, oh yeah and the bathroom is also pretty darn big. We had a magical weekend staying here and every went on without a hitch, good laid back service at a very reasonable price. This is the place to stay in Key West. Since we brought our bikes, we did not have to move our car at all in the 3 days we were there, Duval street is just a short ride from the hotel. don't own a bike? Or don't feel like shipping them down with you ? No problem, the hotel has plenty of bikes for rent as well.

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[{"summary": {"tkn_id": [[9, 12]], "idx": [[32, 51]], "text": "the place was great"}, "review": {"tkn_id": [[10, 10]], "idx": [[42, 50]], "text": "flawless"}}, {"summary": {"tkn_id": [[39, 49]], "idx": [[180, 236]], "text": "The hotel is just across the street from Smather's Beach"}, "review": {"tkn_id": [[12, 16], [25, 26]], "idx": [[53, 83], [123, 137]], "text": "Located across the street from ... Smathers Beach"}}, {"summary": {"tkn_id": [[53, 55], [63, 65]], "idx": [[249, 261], [294, 311]], "text": "a short walk ... from Duval street"}, "review": {"tkn_id": [[28, 33]], "idx": [[142, 179]], "text": "literally 1.7 miles from Duval street"}}, {"summary": {"tkn_id": [[67, 72]], "idx": [[313, 345]], "text": "The rooms are large and spacious"}, "review": {"tkn_id": [[61, 62], [66, 76]], "idx": [[302, 310], [326, 377]], "text": "the room ... huge, it is literally the size of a small apartment"}}, {"summary": {"tkn_id": [[82, 83]], "idx": [[392, 408]], "text": "comfortable beds"}, "review": {"tkn_id": [[92, 93]], "idx": [[447, 462]], "text": "comfortable bed"}}, {"summary": {"tkn_id": [[87, 89]], "idx": [[423, 437]], "text": "a big bathroom"}, "review": {"tkn_id": [[98, 104]], "idx": [[476, 512]], "text": "the bathroom is also pretty darn big"}}, {"summary": {"tkn_id": [[146, 147]], "idx": [[700, 717]], "text": "Fantastic service"}, "review": {"tkn_id": [[38, 41]], "idx": [[195, 220]], "text": "The service was fantastic"}}, {"summary": {"tkn_id": [[169, 169], [172, 174]], "idx": [[811, 814], [824, 839]], "text": "The ... staff was great"}, "review": {"tkn_id": [[38, 41]], "idx": [[195, 220]], "text": "The service was fantastic"}}, {"summary": {"tkn_id": [[196, 207]], "idx": [[942, 1005]], "text": "the hotel has plenty of bicycles that are available to rent too"}, "review": {"tkn_id": [[196, 205]], "idx": [[902, 948]], "text": "the hotel has plenty of bikes for rent as well"}}, {"summary": {"tkn_id": [[53, 54], [60, 65]], "idx": [[249, 256], [279, 311]], "text": "a short ... bike trip away from Duval street"}, "review": {"tkn_id": [[141, 145], [165, 174]], "idx": [[677, 703], [773, 821]], "text": "Since we brought our bikes ... Duval street is just a short ride from the hotel"}}]

The hotel has a great location, across from the beach and away from Duval street, but a free shuttle every hour into town and airport. Rooms are all suites large and comfortable with microwave and wet bars, living room areas , well designed space with pocket doors to close off the bedroom for privacy. Comfortable beds and nice vanity area, lots of storage space. We were a large group and treated very well. The restaurant staff was particularly accomodating. As people in our group trickled into the restaurant , we kept adding to tables, asked for separate checks etc and it was never a problem. Many of us asked for a late checkout last minute and they accomodated as many as possible. Pool was heated and lovely, a hot tub in the corner. Restaurant closed at 9 and bar at 11pm, a little early for our crowd and Key West but that is my only complaint.

[[32, 53], [88, 100], [135, 161], [303, 319], [324, 340], [342, 363], [410, 460], [462, 598], [600, 689], [744, 812]]

[{"summary": {"tkn_id": [[3, 7]], "idx": [[12, 30]], "text": "an all-suite hotel"}, "review": {"tkn_id": [[28, 31]], "idx": [[135, 155]], "text": "Rooms are all suites"}}, {"summary": {"tkn_id": [[39, 46], [49, 49]], "idx": [[180, 220], [231, 236]], "text": "The hotel is just across the street from ... Beach"}, "review": {"tkn_id": [[7, 10]], "idx": [[32, 53]], "text": "across from the beach"}}, {"summary": {"tkn_id": [[57, 58]], "idx": [[263, 275]], "text": "shuttle ride"}, "review": {"tkn_id": [[19, 20]], "idx": [[88, 100]], "text": "free shuttle"}}, {"summary": {"tkn_id": [[67, 72]], "idx": [[313, 345]], "text": "The rooms are large and spacious"}, "review": {"tkn_id": [[28, 32]], "idx": [[135, 161]], "text": "Rooms are all suites large"}}, {"summary": {"tkn_id": [[82, 82]], "idx": [[392, 403]], "text": "comfortable"}, "review": {"tkn_id": [[59, 60]], "idx": [[303, 319]], "text": "Comfortable beds"}}, {"summary": {"tkn_id": [[74, 77]], "idx": [[351, 372]], "text": "lots of storage space"}, "review": {"tkn_id": [[66, 69]], "idx": [[342, 363]], "text": "lots of storage space"}}, {"summary": {"tkn_id": [[91, 95]], "idx": [[439, 462]], "text": "The vanity is very nice"}, "review": {"tkn_id": [[62, 64]], "idx": [[324, 340]], "text": "nice vanity area"}}, {"summary": {"tkn_id": [[119, 127]], "idx": [[565, 607]], "text": "In the restaurant, the staff was very good"}, "review": {"tkn_id": [[81, 86]], "idx": [[410, 460]], "text": "The restaurant staff was particularly accomodating"}}, {"summary": {"tkn_id": [[119, 127]], "idx": [[565, 607]], "text": "In the restaurant, the staff was very good"}, "review": {"tkn_id": [[88, 114]], "idx": [[462, 598]], "text": "As people in our group trickled into the restaurant , we kept adding to tables, asked for separate checks etc and it was never a problem"}}, {"summary": {"tkn_id": [[129, 144]], "idx": [[609, 698]], "text": "If at all possible the staff tried to accommodate late checkouts for all who requested it"}, "review": {"tkn_id": [[116, 132]], "idx": [[600, 689]], "text": "Many of us asked for a late checkout last minute and they accomodated as many as possible"}}, {"summary": {"tkn_id": [[146, 147]], "idx": [[700, 717]], "text": "Fantastic service"}, "review": {"tkn_id": [[81, 86]], "idx": [[410, 460]], "text": "The restaurant staff was particularly accomodating"}}, {"summary": {"tkn_id": [[146, 147]], "idx": [[700, 717]], "text": "Fantastic service"}, "review": {"tkn_id": [[88, 114]], "idx": [[462, 598]], "text": "As people in our group trickled into the restaurant , we kept adding to tables, asked for separate checks etc and it was never a problem"}}, {"summary": {"tkn_id": [[146, 147]], "idx": [[700, 717]], "text": "Fantastic service"}, "review": {"tkn_id": [[116, 132]], "idx": [[600, 689]], "text": "Many of us asked for a late checkout last minute and they accomodated as many as possible"}}, {"summary": {"tkn_id": [[149, 167]], "idx": [[719, 809]], "text": "Although the restaurant closed at 9 and the bar also closed too early for the crowd, at 11"}, "review": {"tkn_id": [[147, 162]], "idx": [[744, 812]], "text": "Restaurant closed at 9 and bar at 11pm, a little early for our crowd"}}, {"summary": {"tkn_id": [[172, 174]], "idx": [[824, 839]], "text": "staff was great"}, "review": {"tkn_id": [[81, 86]], "idx": [[410, 460]], "text": "The restaurant staff was particularly accomodating"}}, {"summary": {"tkn_id": [[172, 174]], "idx": [[824, 839]], "text": "staff was great"}, "review": {"tkn_id": [[88, 114]], "idx": [[462, 598]], "text": "As people in our group trickled into the restaurant , we kept adding to tables, asked for separate checks etc and it was never a problem"}}, {"summary": {"tkn_id": [[172, 174]], "idx": [[824, 839]], "text": "staff was great"}, "review": {"tkn_id": [[116, 132]], "idx": [[600, 689]], "text": "Many of us asked for a late checkout last minute and they accomodated as many as possible"}}]

The hotel was decorated beautifully for X-mas and I loved the Palm trees with Christmas lights! The staff was very helpful and friendly. The rate was what is to be expected for Key West, right by the airport! The beach is across the street from the hotel with multiple activities for one to participate in. Since the hotel is out of the was a smidge, they offer shuttles, numerous shuttles to all the hot spots in Key West. The rooms were beautiful, and very clean, unless you looked directly behind the toilet, which could use a little extra scrubbing. I would stay here again, tomorrow!

[[14, 94], [96, 135], [209, 254], [351, 422], [424, 438], [454, 464]]

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The hotel is an all suite hotel so the rooms were very spacious and allowed us to kick back in our room mid afternoons and mornings. If you like a slower pace and a public beach across the street, this is a good place to stay. You will have to drive or take the shuttle to Duval Street area and the shuttle is only once an hour. Parking in the Duval Street area will cost from $10 to $35 per day.

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I took my girlfriend here for a long weekend and to propose. The hotel was great, obviously, it wasn't a St Regis or even a Westin, but it was very nice, very functional and enjoyable. The food and services were VERY expensive. I thought they took care of us well even though we were staying on points for free.

[[93, 130]]

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This hotel has huge rooms and bathrooms and is in a great location across from the beach and close to the airport. Great food in the restaurant and staff is wonderful! I highly recommend to anyone needing some extra space and doesnt care about being downtown!

[[0, 25], [30, 39], [67, 88], [115, 166]]

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Large, modern, clean rooms across from one of the few beaches in Key West. While far from downtown, this hotel offers a lot of comfort, a nice little pool, and regular shuttle service. We would stay there again!

[[0, 73], [105, 134]]

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We went to enjoy Key West and our daughters were so excited and this motel was a complete disappointment! Dirty, unsafe, only thing really redone was the lobby! Elevators were very scary, our daughters would not even ride without us.

[[64, 104], [106, 111], [113, 119], [121, 159], [161, 186], [192, 232]]

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This hotel will provide a wonderful experience with a relaxing atmosphere and truly is a unique place to stay. The hotel is only around 45 minutes away from Cancun airport , with a shuttle service provided by the hotel. The rooms do not feature mod-cons like televisions, radios or clocks however the beds are super comfortable and the showers provided work really well. In the nighttime there was always a member of staff around as well, which gives a sense of security. The food provided was really good. The hotel has dome fantastic feature such as access to a beach, two swimming pools and a table tennis table. It is worth nothing that the hotel could improve its internet access and the surrounding hotels can be noisy too.

If you are looking for complete peace, beauty, and relaxation away from the crazy commercialism of Cancun, this is the place. The resort is located only 45 minutes south of the Cancun airport and the resort will arrange for transportation to and from the airport for you. The staff is very friendly and welcoming and will go out of their way to assist you with whatever you may need. The property itself is very beautiful and landscaped throughout with lush gardens. It is as close to paradise as one can get. Mahekal is in walking distance of 5th Avenue (main strip for shopping, restaraunts, etc.) Mahekal has a wonderful wedding planner on staff who helped arrange everything for my wedding from the flowers to the hair dresser, photographer and priest. The resort and beach is beautiful, the food is outstanding, the people are extremely friendly and welcoming, the atmosphere is completely relaxing. Without a doubt, this is one of the most amazing experiences I have ever had and am looking forward to going back again this year.and hopefully many more to come.

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A most relaxing holiday spot.the staff worked so hard to repair the hurricane damage,but in such a unobtrusive way that one's stay there was not impaired in the least.The beach area was always tidy,ample beds and shade,good service at all times and the room was directly facing the sand.blissful.I confess I didn't want to do anything but take to my sunbed,read,swim,bask and take refreshment.I felt secure there at all times;there was always an attendant around even at night but again without having a strong-arm presence.The hotel guests were obviously having a good time;the friendly approach of the dining attendants ensured this at meal-times.The towels in the rooms were "sculptured" into an array of animals,with a new piece of artwork appearing at every room service. And as a final touch.on the morning of our departure,we were given a breakfast box;this contained appetising food and drink. I cannot recommend this hotel highly enough.a credit to Mexico and a jewel in the Yucatan!

[[0, 32], [167, 181], [393, 476], [969, 976]]

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My wife and I really enjoyed the Mahekal - the staff was very friendly, food was excellent, rooms very comfortable. This is a very low-key facility - rooms do not have TVs, radios or even clocks - but the beds are comfortable and the showers work well. We stayed in the Garden area which was quite nice - and still only a short walk to the beach. Every room has a sheltered porch with two hammocks and a table and chairs. The location is near (a couple of blocks away) from the main shopping street. The beach is well maintained. All-in-all, a very nice place and a good value. A few complaints - could use better internet accessibility and some of the hotels in the area have music blasting a bit too loudly at times.

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16 years and still coming back. It is such a fun, laid back, wonderfully relaxing place without a phone in your room or a tv blaring in your ear. Kids around the pool, adults talking, the sound of wind, waves, and yet it is quiet. Excellent staff, food, and you sit next to the ocean or inside comfort.it is not at all like an all inclusive, thank goodness. It is specially unique.

[[32, 48], [50, 59], [61, 132], [146, 166], [168, 182], [184, 229], [231, 246], [248, 252], [258, 340], [358, 380]]

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Clean hotel rooms, large tiled bathrooms, fans and air conditioning make for excellent cabana-like rooms. Each equipped with two hammocks for a lazy day at the beach. The sand is clean and pure, the food is excellent (2 meals a day are inclusive) and the location is central to every shop, restaurant and anything else you could want. This is truely a diamond in the rough.

[[195, 216], [218, 245], [335, 372]]

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Can't say enough about this place. We spent five days there and didn't want to leave. The atmosphere enables you to truly escape the realities of life. Staff was incredibly friendly and helpful. We'll be back!

[[86, 150], [152, 193]]

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This is a great place to stay! Everything was perfect, from the gorgeous beach, 2 big pools, to the ping pong tables. Everyone can find something to enjoy! We loved it!

[[0, 29], [31, 53], [55, 116]]

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Terrific place to stay, quite, good food unbelievable beach. Close to shopping and restaurants. Staff is the best, always happy and willing to help in any way. .

[[0, 22], [24, 29], [31, 59]]

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In general the Hyatt hotel is highly recommended, but it can have a busy atmosphere, be a little noisy and a little expensive. The hotel is located closely to the river, and just a short walk to Michigan Avenue, Grant Park and Navy Pier. The room was really hot and also quite dusty, and the bed wasn't great. Cans of soft drink from the hotel mini bar were expensive at $4 each. The price of the hotel makes it a really good choice especially with the view overlooking the river.

We enjoyed our stay at the Hyatt - had a nice room (paid for an upgraded water view, which was nice to have), the staff was friendly and helpful, the location is perfect and we had a very decent rate. The lobbies were pretty nice, but we didn't hang out there or eat at any of the places. We walked most places (or took a cab if our destination was really far), even in the middle of winter. I try not to be too picky about these things, but our room was dusty the whole time we were there. It was enough to be noticed, so it should have been cleaned by the staff. Also, we weren't very fond of the bed. It was a bit on the hard side and wasn't exactly plus. It wasn't horrible though. Again, not horrible, but our room was very hot no matter how we set the temp at.

[[0, 32], [52, 107], [114, 144], [442, 460], [571, 633]]

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Overall the hotel is ok, very busy and noisy. Valet parking is the only choice you have and an additional $50 for every 24 hours. Valet parking stole our Ipod so they told us to fill out a claims report which we did and then we had to wait more than a week to call the claims department because the one and only person they have working claims was on vacation. Once I was able to talk to the claims department she was no help at all. She basically called me a liar and we will not be getting reimbursed for the loss of our IPod. I am furious that it cost me $50 per day extra and then we will have to pay another $250 + to replace our IPod.

[[8, 20], [25, 34], [39, 44], [46, 128], [527, 639]]

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I stayed here for two nights to partake in the Chicago St. Patricks festivities. Check in went super fast, and we were given a room the was so newly remodeled you could still catch a whiff of the fresh paint. It overlooked the river, which made for some great shots when they dyed it! Also, they allowed us a late check out of 2pm, at no charge, in order to not miss the parade. The beds were amazing, as was the bathroom. Plenty of space, with a very nice desk set up. And being one block from Michigan, and a 10 minute walk to Navy Pier, this is a great location. Couldn't have been more pleased with this hotel.

[[209, 232], [379, 400], [480, 538], [566, 613]]

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We loved our stay at the Hyatt Regency. I really don't think there is a better location in downtown. So conveniently located off the river and a short jaunt to Michigan Ave, Grant Park, and Navy Pier. I have already recommended this hotel to other travelers heading to Chicago. I would say, however, the dining in the hotel is pretty pricey. So, if you are looking to save a few bucks get outside of the four walls of the hotel. That being said, I will still always stay at this hotel when traveling to Chicago, with out a doubt.

[[101, 199], [201, 238]]

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I stayed two nights on business. The location was great and the room was very nice. The price was $25-$30 cheaper than any comparable hotels in the area. I had two minor complaints. The closet door was off the track, and wouldn't open when I checked in, and they didn't fix it the second day. Also, the Big Bar closed early, and the bartender was not very polite about letting me know before last call. Other than that, I would highly recommend the place.

[[84, 152], [420, 454]]

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As a hotel, it's very nice, with very nice amenitiies, but it's also expensive. Canned soft drink in the mini-bar cost $4.25, and Internet use in the business center was something like $10 for 7 minutes (or was that $7 for 10 minutes?). Location is good. If price is no object, it's a good choice, but there are better bargains in the area.

[[59, 78], [80, 125], [255, 327]]

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The Hyatt is recently remodeled and very nice. The staff was extremely friendly and always helpful. The location is centrally located on the mag mile and we could easily walk to all there was to do downtown. Will definitely stay here again. Classy but not stuffy.

[[51, 98], [116, 149]]

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Stayed there Feb 2005. A former jewel that has fallen into disrepair. The hotel is dark, and shabby. Even the newer wing is not up to par. If you stay in the Loop area, try the Burham instead.

[[23, 68]]

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This recently remodelled Hyatt has very nice amenities but might be too dark and shabby for some and can be noisy when busy but is okay. The location of the hotel is great for convenience. Close to downtown and overlooking the river for some really good views. The rooms at this hotel are rather average. They are quite spacious with very comfortable beds. However, the cleanliness is not quite up to scratch and the rooms get very hot. The soft drink from the minibar was expensive. The cost of this hotel is average, however the valet parking is expensive and unfortunately is the only option whilst staying at this hotel.

We enjoyed our stay at the Hyatt - had a nice room (paid for an upgraded water view, which was nice to have), the staff was friendly and helpful, the location is perfect and we had a very decent rate. The lobbies were pretty nice, but we didn't hang out there or eat at any of the places. We walked most places (or took a cab if our destination was really far), even in the middle of winter. I try not to be too picky about these things, but our room was dusty the whole time we were there. It was enough to be noticed, so it should have been cleaned by the staff. Also, we weren't very fond of the bed. It was a bit on the hard side and wasn't exactly plus. It wasn't horrible though. Again, not horrible, but our room was very hot no matter how we set the temp at.

[[146, 169], [442, 563], [571, 684], [693, 765]]

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Overall the hotel is ok, very busy and noisy. Valet parking is the only choice you have and an additional $50 for every 24 hours. Valet parking stole our Ipod so they told us to fill out a claims report which we did and then we had to wait more than a week to call the claims department because the one and only person they have working claims was on vacation. Once I was able to talk to the claims department she was no help at all. She basically called me a liar and we will not be getting reimbursed for the loss of our IPod. I am furious that it cost me $50 per day extra and then we will have to pay another $250 + to replace our IPod.

[[0, 44], [46, 128]]

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I stayed here for two nights to partake in the Chicago St. Patricks festivities. Check in went super fast, and we were given a room the was so newly remodeled you could still catch a whiff of the fresh paint. It overlooked the river, which made for some great shots when they dyed it! Also, they allowed us a late check out of 2pm, at no charge, in order to not miss the parade. The beds were amazing, as was the bathroom. Plenty of space, with a very nice desk set up. And being one block from Michigan, and a 10 minute walk to Navy Pier, this is a great location. Couldn't have been more pleased with this hotel.

[[127, 131], [136, 207], [209, 265], [379, 400], [423, 438], [470, 503], [540, 564]]

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We loved our stay at the Hyatt Regency. I really don't think there is a better location in downtown. So conveniently located off the river and a short jaunt to Michigan Ave, Grant Park, and Navy Pier. I have already recommended this hotel to other travelers heading to Chicago. I would say, however, the dining in the hotel is pretty pricey. So, if you are looking to save a few bucks get outside of the four walls of the hotel. That being said, I will still always stay at this hotel when traveling to Chicago, with out a doubt.

[[40, 99], [104, 172], [300, 340]]

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I stayed two nights on business. The location was great and the room was very nice. The price was $25-$30 cheaper than any comparable hotels in the area. I had two minor complaints. The closet door was off the track, and wouldn't open when I checked in, and they didn't fix it the second day. Also, the Big Bar closed early, and the bartender was not very polite about letting me know before last call. Other than that, I would highly recommend the place.

[[33, 55], [60, 82], [84, 152]]

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As a hotel, it's very nice, with very nice amenitiies, but it's also expensive. Canned soft drink in the mini-bar cost $4.25, and Internet use in the business center was something like $10 for 7 minutes (or was that $7 for 10 minutes?). Location is good. If price is no object, it's a good choice, but there are better bargains in the area.

[[28, 53], [80, 124], [237, 253], [255, 296], [298, 327]]

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The Hyatt is recently remodeled and very nice. The staff was extremely friendly and always helpful. The location is centrally located on the mag mile and we could easily walk to all there was to do downtown. Will definitely stay here again. Classy but not stuffy.

[[0, 45], [100, 206]]

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Stayed there Feb 2005. A former jewel that has fallen into disrepair. The hotel is dark, and shabby. Even the newer wing is not up to par. If you stay in the Loop area, try the Burham instead.

[[70, 99], [101, 137]]

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The hotel has all the modern conveniences but is set out in a classical style. It's super easy to access the city centre from this hotel, making it a great hotel for location. At this hotel some rooms are very elegant and quiet with comfortable beds and even a fireplace. The shower was great, too, but the walls are really thin. The hotel even provides car service. The hotel provided some great food and every dish tasted great. Unfortunately the taps on the sinks were pretty tight and because it is an older building there seemed to be no soundproofing.

My wife and I stayed at the XV Beacon recently and from the minute we got out of our car (valet right at the entrance) to the minute we left the service/staff was exceptional. The rooms were beautiful and very clean and much larger than we expected from a historical building. There wasn't anything that had been left out, from the stereo playing when we entered the room to the weather report for the next day sitting on the night stand! The hotel is located right in the heart of Boston next to the Common and a few minutes walk to the waterfront, the possibilities are endless for restaurants and night life. We would definitely go back to this hotel, combined with the location we had a great experience!

[[176, 200], [439, 488]]

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I stayed at this hotel while traveling on business and it was by far the nicest hotel I've ever stayed in. The second I walked in the room, I knew that I wasn't going to want to leave and ordered myself some room service. It has a very classic style with every modern convenience you could hope for. The bed is very comfortable and the fireplace makes it very cozy. It wasn't cold enough for me to really use the fireplace but I did anyway and cranked up the AC. The shower was also fantastic. I immediately declared that I needed to get myself a rainshower as soon as I was able! It is a pricey hotel but definitely worth it if you can swing it!

[[222, 279], [300, 364], [463, 492]]

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My boyfriend has stayed here several times for business trips but this was our first leisure visit-service remains impeccable. Still received his personalized business cards and professional attentive service. Rooftop is a nice touch on a warn day to share a bottle of wine. Hotel car service was a great perk as well and we used it every night to go to our dinners around town. I am a huge product snob-the Lemon Sugar line from Fresh that they provide in the rooms has made me a regular user. And the location is perfect-within walking distance to everywhere. When it's colder out, we will return and use the fireplace in our beautiful room.

[[275, 309], [495, 522], [584, 642]]

[{"summary": {"tkn_id": [[31, 35]], "idx": [[148, 174]], "text": "a great hotel for location"}, "review": {"tkn_id": [[98, 102]], "idx": [[495, 522]], "text": "And the location is perfect"}}, {"summary": {"tkn_id": [[37, 44], [47, 47], [52, 53]], "idx": [[176, 217], [228, 232], [259, 270]], "text": "At this hotel some rooms are very elegant ... with ... a fireplace"}, "review": {"tkn_id": [[116, 126]], "idx": [[584, 642]], "text": "we will return and use the fireplace in our beautiful room"}}, {"summary": {"tkn_id": [[69, 74]], "idx": [[330, 365]], "text": "The hotel even provides car service"}, "review": {"tkn_id": [[49, 55]], "idx": [[275, 309]], "text": "Hotel car service was a great perk"}}]

My wife and I stayed here for 3 nights over the Labor Day weekend, the same number of nights as we stayed in October 2007. An elegant, small hotel! The front desk and room service staffs, the concierges, restaurant and in-room breakfasts, and the chauffeured car service were all excellent. Our room (#407) was very elegant and quiet, was on the west side of the building, and had windows on 2 walls. Our only problem was that the sink taps were very tight.

[[219, 237], [243, 289], [291, 333], [401, 456]]

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We were on a business/leisure trip. It was a high star rating and deserved it. Around the corner from Boston Common, Fanueiul Hall, etc. Easy to get to city centre. The hotel breakfast was fantastic, if expensive. Every dish was amazing. When in Boston city, the Mapparium is worth a visit, along with the top of the Prudential building, to get a great idea of where everything is. There are some great museums to visit.