text
stringlengths 13
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| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
My card payment wasn't declined | {
"text": "My card payment wasn't declined"
} | [
{
"label": "NEGATIVE",
"score": 0.009537193924188614
},
{
"label": "POSITIVE",
"score": 0.9904628396034241
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
What are the charges if I exchange foreign currency? | {
"text": "What are the charges if I exchange foreign currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972660541534424
},
{
"label": "POSITIVE",
"score": 0.0027339698281139135
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
My transfer failed to a beneficiary | {
"text": "My transfer failed to a beneficiary"
} | [
{
"label": "NEGATIVE",
"score": 0.9996943473815918
},
{
"label": "POSITIVE",
"score": 0.0003056879504583776
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Why has my beneficiary been denied? | {
"text": "Why has my beneficiary been denied?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948866963386536
},
{
"label": "POSITIVE",
"score": 0.005113346502184868
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Do all ATMs accept this card? | {
"text": "Do all ATMs accept this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9879789352416992
},
{
"label": "POSITIVE",
"score": 0.012021047063171864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Could you please tell me why my purchases from this morning say payment is pending? | {
"text": "Could you please tell me why my purchases from this morning say payment is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984080195426941
},
{
"label": "POSITIVE",
"score": 0.0015920300502330065
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I was just needing to know why my card got declined | {
"text": "I was just needing to know why my card got declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9995076656341553
},
{
"label": "POSITIVE",
"score": 0.0004923057276755571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I am seeing unathorized transactions in the app, on my account. | {
"text": "I am seeing unathorized transactions in the app, on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9952926635742188
},
{
"label": "POSITIVE",
"score": 0.004707315471023321
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can I exchange my money for EUR? | {
"text": "Can I exchange my money for EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986467957496643
},
{
"label": "POSITIVE",
"score": 0.0013532651355490088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I received the wrong color and size, can I return it? | {
"text": "I received the wrong color and size, can I return it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994352459907532
},
{
"label": "POSITIVE",
"score": 0.0005646870704367757
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Can I get a card that works in other countries like Africa and Indonesia? | {
"text": "Can I get a card that works in other countries like Africa and Indonesia?"
} | [
{
"label": "NEGATIVE",
"score": 0.9934284090995789
},
{
"label": "POSITIVE",
"score": 0.006571597885340452
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Why was I charged twice for my item! | {
"text": "Why was I charged twice for my item!"
} | [
{
"label": "NEGATIVE",
"score": 0.9908609390258789
},
{
"label": "POSITIVE",
"score": 0.009139060974121094
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I can't use top up on Google Pay. | {
"text": "I can't use top up on Google Pay."
} | [
{
"label": "NEGATIVE",
"score": 0.9982299208641052
},
{
"label": "POSITIVE",
"score": 0.0017700837925076485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I didn't receive the correct amount of cash when I exchanged it overseas. | {
"text": "I didn't receive the correct amount of cash when I exchanged it overseas."
} | [
{
"label": "NEGATIVE",
"score": 0.9996496438980103
},
{
"label": "POSITIVE",
"score": 0.0003503289772197604
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
How do I get my card into the app? | {
"text": "How do I get my card into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989022016525269
},
{
"label": "POSITIVE",
"score": 0.0010977245401591063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
can i use my app to get a virtual card | {
"text": "can i use my app to get a virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9965987801551819
},
{
"label": "POSITIVE",
"score": 0.0034012137912213802
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
My source of funds require verification. | {
"text": "My source of funds require verification."
} | [
{
"label": "NEGATIVE",
"score": 0.9838183522224426
},
{
"label": "POSITIVE",
"score": 0.016181686893105507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I am waiting for a payment to be processed | {
"text": "I am waiting for a payment to be processed"
} | [
{
"label": "NEGATIVE",
"score": 0.9983204007148743
},
{
"label": "POSITIVE",
"score": 0.0016796236159279943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I think there's been an unauthorized cash withdrawal from my account. | {
"text": "I think there's been an unauthorized cash withdrawal from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9994605183601379
},
{
"label": "POSITIVE",
"score": 0.0005394325708039105
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I want to transfer money. How do I do that for my account? | {
"text": "I want to transfer money. How do I do that for my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996263980865479
},
{
"label": "POSITIVE",
"score": 0.00037355886888690293
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I need my PIN, where is it? | {
"text": "I need my PIN, where is it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995405673980713
},
{
"label": "POSITIVE",
"score": 0.00045950585626997054
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
want to know how to get virtual card | {
"text": "want to know how to get virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9588540196418762
},
{
"label": "POSITIVE",
"score": 0.04114600270986557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I'm not happy with service and would like to delete this account. | {
"text": "I'm not happy with service and would like to delete this account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997500777244568
},
{
"label": "POSITIVE",
"score": 0.0002499152033124119
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
The app is showing a direct debit transaction that I did not perform | {
"text": "The app is showing a direct debit transaction that I did not perform"
} | [
{
"label": "NEGATIVE",
"score": 0.9994516968727112
},
{
"label": "POSITIVE",
"score": 0.0005482604610733688
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Can you tell me whats going on with my card it seems to be not working? | {
"text": "Can you tell me whats going on with my card it seems to be not working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997524619102478
},
{
"label": "POSITIVE",
"score": 0.00024751259479671717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I need my PIN unlocked. | {
"text": "I need my PIN unlocked."
} | [
{
"label": "NEGATIVE",
"score": 0.9992343187332153
},
{
"label": "POSITIVE",
"score": 0.0007656409288756549
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Where do I find the verification code for the card I'm topping up? | {
"text": "Where do I find the verification code for the card I'm topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991812109947205
},
{
"label": "POSITIVE",
"score": 0.0008187539642676711
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How much does currency exchange cost? | {
"text": "How much does currency exchange cost?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970735311508179
},
{
"label": "POSITIVE",
"score": 0.0029265189077705145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Can I get a Visa from you? | {
"text": "Can I get a Visa from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9910336136817932
},
{
"label": "POSITIVE",
"score": 0.008966371417045593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
My card payment has had the status of pending forever. What is the issue? It should have gone through at some point. | {
"text": "My card payment has had the status of pending forever. What is the issue? It should have gone through at some point."
} | [
{
"label": "NEGATIVE",
"score": 0.9990491271018982
},
{
"label": "POSITIVE",
"score": 0.0009508387302048504
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Have you sent out my card yet? | {
"text": "Have you sent out my card yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9907608032226562
},
{
"label": "POSITIVE",
"score": 0.009239168837666512
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why were there additional charges when I transferred funds? | {
"text": "Why were there additional charges when I transferred funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992077946662903
},
{
"label": "POSITIVE",
"score": 0.000792234088294208
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What form of payments can I use for topping up? | {
"text": "What form of payments can I use for topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.997077465057373
},
{
"label": "POSITIVE",
"score": 0.0029225200414657593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Will there be a charge for exchanging foreign currency? | {
"text": "Will there be a charge for exchanging foreign currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976692795753479
},
{
"label": "POSITIVE",
"score": 0.0023306722287088633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
What limits are there on the virtual cards? | {
"text": "What limits are there on the virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971223473548889
},
{
"label": "POSITIVE",
"score": 0.002877678954973817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending. | {
"text": "I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9981650710105896
},
{
"label": "POSITIVE",
"score": 0.0018349585589021444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
My contactless payments don't work. | {
"text": "My contactless payments don't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997660517692566
},
{
"label": "POSITIVE",
"score": 0.00023391690046992153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
Where can I edit personal details? | {
"text": "Where can I edit personal details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994906187057495
},
{
"label": "POSITIVE",
"score": 0.0005093244253657758
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
What is the expected delivery date of my card? | {
"text": "What is the expected delivery date of my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970219731330872
},
{
"label": "POSITIVE",
"score": 0.0029780410695821047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why i'm I being charged an extra pound | {
"text": "Why i'm I being charged an extra pound"
} | [
{
"label": "NEGATIVE",
"score": 0.9929543137550354
},
{
"label": "POSITIVE",
"score": 0.007045735139399767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Will you please help me get my card back? | {
"text": "Will you please help me get my card back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948934316635132
},
{
"label": "POSITIVE",
"score": 0.005106611642986536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why? | {
"text": "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989755153656006
},
{
"label": "POSITIVE",
"score": 0.0010245401645079255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Help, I was charged twice! | {
"text": "Help, I was charged twice!"
} | [
{
"label": "NEGATIVE",
"score": 0.9691462516784668
},
{
"label": "POSITIVE",
"score": 0.03085380420088768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How do I know when my card will expire? | {
"text": "How do I know when my card will expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986199140548706
},
{
"label": "POSITIVE",
"score": 0.001380095025524497
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I can't see my Google Pay top up. Is it not working correctly? | {
"text": "I can't see my Google Pay top up. Is it not working correctly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997456669807434
},
{
"label": "POSITIVE",
"score": 0.0002543651207815856
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
My salary is in GBP. Do I need to configure this somewhere? | {
"text": "My salary is in GBP. Do I need to configure this somewhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988071918487549
},
{
"label": "POSITIVE",
"score": 0.0011928725289180875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly? | {
"text": "I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971866011619568
},
{
"label": "POSITIVE",
"score": 0.0028133399318903685
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I thought I was going to receive more currency? | {
"text": "I thought I was going to receive more currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984704852104187
},
{
"label": "POSITIVE",
"score": 0.001529479050077498
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Why can't I transfer to another account? | {
"text": "Why can't I transfer to another account?"
} | [
{
"label": "NEGATIVE",
"score": 0.997766375541687
},
{
"label": "POSITIVE",
"score": 0.0022336875554174185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
My transfer failed. Help! | {
"text": "My transfer failed. Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996070265769958
},
{
"label": "POSITIVE",
"score": 0.00039300418575294316
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
My card is about to expire. Where do I get a new one. | {
"text": "My card is about to expire. Where do I get a new one."
} | [
{
"label": "NEGATIVE",
"score": 0.9964720010757446
},
{
"label": "POSITIVE",
"score": 0.0035279900766909122
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Do you charge a fee for topping up a card? | {
"text": "Do you charge a fee for topping up a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9895395636558533
},
{
"label": "POSITIVE",
"score": 0.010460395365953445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
What could possibly be the cause of my failed transfer? | {
"text": "What could possibly be the cause of my failed transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996616840362549
},
{
"label": "POSITIVE",
"score": 0.00033834020723588765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Where should I look for my PIN number at? | {
"text": "Where should I look for my PIN number at?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993923902511597
},
{
"label": "POSITIVE",
"score": 0.0006075608544051647
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Why wouldn't my withdrawal go through? | {
"text": "Why wouldn't my withdrawal go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958529472351074
},
{
"label": "POSITIVE",
"score": 0.0041471063159406185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
My account shows I made a debit payment to someone that I can't recall and would like to find out who the payment was made to. | {
"text": "My account shows I made a debit payment to someone that I can't recall and would like to find out who the payment was made to."
} | [
{
"label": "NEGATIVE",
"score": 0.9757282733917236
},
{
"label": "POSITIVE",
"score": 0.02427169866859913
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
explain the virtual card | {
"text": "explain the virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.7840490341186523
},
{
"label": "POSITIVE",
"score": 0.21595092117786407
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please. | {
"text": "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please."
} | [
{
"label": "NEGATIVE",
"score": 0.9990792274475098
},
{
"label": "POSITIVE",
"score": 0.000920741178561002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I didn't make the direct debit payment on my account. | {
"text": "I didn't make the direct debit payment on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9992089867591858
},
{
"label": "POSITIVE",
"score": 0.0007910874555818737
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How can I check on the status of my new card? | {
"text": "How can I check on the status of my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976630210876465
},
{
"label": "POSITIVE",
"score": 0.002337029669433832
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I was charged multiple times for one purchase | {
"text": "I was charged multiple times for one purchase"
} | [
{
"label": "NEGATIVE",
"score": 0.9782676696777344
},
{
"label": "POSITIVE",
"score": 0.021732347086071968
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
how do i set up my apple pay watch to connect to my account | {
"text": "how do i set up my apple pay watch to connect to my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9970397353172302
},
{
"label": "POSITIVE",
"score": 0.002960181562229991
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Please provide currency exchange rates | {
"text": "Please provide currency exchange rates"
} | [
{
"label": "NEGATIVE",
"score": 0.030848428606987
},
{
"label": "POSITIVE",
"score": 0.9691516160964966
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
What fiat currencies can I use for holding and exchanging? | {
"text": "What fiat currencies can I use for holding and exchanging?"
} | [
{
"label": "NEGATIVE",
"score": 0.997340977191925
},
{
"label": "POSITIVE",
"score": 0.0026589808985590935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it. | {
"text": "There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it."
} | [
{
"label": "NEGATIVE",
"score": 0.9975972771644592
},
{
"label": "POSITIVE",
"score": 0.002402721904218197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred. | {
"text": "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred."
} | [
{
"label": "NEGATIVE",
"score": 0.9982364177703857
},
{
"label": "POSITIVE",
"score": 0.0017636173870414495
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
let me know how many disposable cards I can have? | {
"text": "let me know how many disposable cards I can have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995052814483643
},
{
"label": "POSITIVE",
"score": 0.0004946922999806702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I have a new card. How do I activate it? | {
"text": "I have a new card. How do I activate it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953859448432922
},
{
"label": "POSITIVE",
"score": 0.004614019766449928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I lost my card and need a new one, will it cost me? | {
"text": "I lost my card and need a new one, will it cost me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996601343154907
},
{
"label": "POSITIVE",
"score": 0.0003398803237359971
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
what is the word? | {
"text": "what is the word?"
} | [
{
"label": "NEGATIVE",
"score": 0.9916887879371643
},
{
"label": "POSITIVE",
"score": 0.00831120926886797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
My money transfer has not happened yet | {
"text": "My money transfer has not happened yet"
} | [
{
"label": "NEGATIVE",
"score": 0.998262345790863
},
{
"label": "POSITIVE",
"score": 0.0017376728355884552
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Why isn't my google pay top up working? | {
"text": "Why isn't my google pay top up working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990191459655762
},
{
"label": "POSITIVE",
"score": 0.0009808512404561043
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
What would be a reason my transfer got declined? | {
"text": "What would be a reason my transfer got declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991969466209412
},
{
"label": "POSITIVE",
"score": 0.0008030468598008156
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet | {
"text": "How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9993700385093689
},
{
"label": "POSITIVE",
"score": 0.000629992107860744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening? | {
"text": "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992254972457886
},
{
"label": "POSITIVE",
"score": 0.0007744704489596188
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while | {
"text": "I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while"
} | [
{
"label": "NEGATIVE",
"score": 0.9904706478118896
},
{
"label": "POSITIVE",
"score": 0.009529314935207367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Is there a top-up fee if you add money in USD? | {
"text": "Is there a top-up fee if you add money in USD?"
} | [
{
"label": "NEGATIVE",
"score": 0.9889405369758606
},
{
"label": "POSITIVE",
"score": 0.011059458367526531
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I bought something that I need a refund for. | {
"text": "I bought something that I need a refund for."
} | [
{
"label": "NEGATIVE",
"score": 0.9388159513473511
},
{
"label": "POSITIVE",
"score": 0.06118405610322952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Who should I talk to or go to resolve a duplicate charge on my statement? | {
"text": "Who should I talk to or go to resolve a duplicate charge on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996213912963867
},
{
"label": "POSITIVE",
"score": 0.00037860829615965486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I want to exchange USD and GBP with the app | {
"text": "I want to exchange USD and GBP with the app"
} | [
{
"label": "NEGATIVE",
"score": 0.9821054935455322
},
{
"label": "POSITIVE",
"score": 0.017894510179758072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay. | {
"text": "How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay."
} | [
{
"label": "NEGATIVE",
"score": 0.9938302636146545
},
{
"label": "POSITIVE",
"score": 0.006169763393700123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I got some cash but it wasn't the right amount. | {
"text": "I got some cash but it wasn't the right amount."
} | [
{
"label": "NEGATIVE",
"score": 0.9994496703147888
},
{
"label": "POSITIVE",
"score": 0.000550285738427192
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why is the cash not showing in my account for the check I deposited? | {
"text": "Why is the cash not showing in my account for the check I deposited?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996581077575684
},
{
"label": "POSITIVE",
"score": 0.00034188805148005486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I hate this ATM, it charged me an extra fee, Why did it charge? | {
"text": "I hate this ATM, it charged me an extra fee, Why did it charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995087385177612
},
{
"label": "POSITIVE",
"score": 0.0004912191652692854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I want to revert a transaction I did this morning | {
"text": "I want to revert a transaction I did this morning"
} | [
{
"label": "NEGATIVE",
"score": 0.9995185136795044
},
{
"label": "POSITIVE",
"score": 0.0004814867570530623
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Am I charged a fee to transfer funds? | {
"text": "Am I charged a fee to transfer funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983288645744324
},
{
"label": "POSITIVE",
"score": 0.0016711177304387093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why hasn't my refund appeared on my statement? | {
"text": "Why hasn't my refund appeared on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986464381217957
},
{
"label": "POSITIVE",
"score": 0.0013535537291318178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
If my card is going to expire this month, do I need to order a new one? | {
"text": "If my card is going to expire this month, do I need to order a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988829493522644
},
{
"label": "POSITIVE",
"score": 0.0011171087389811873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Card payment is still pending, why is that the case? | {
"text": "Card payment is still pending, why is that the case?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948447942733765
},
{
"label": "POSITIVE",
"score": 0.005155207123607397
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
How do you exchange currencies | {
"text": "How do you exchange currencies"
} | [
{
"label": "NEGATIVE",
"score": 0.002278252737596631
},
{
"label": "POSITIVE",
"score": 0.9977217316627502
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
can you assist me in activating my card? | {
"text": "can you assist me in activating my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.5182867050170898
},
{
"label": "POSITIVE",
"score": 0.48171326518058777
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I decided I no long want something that I ordered, and want a refund. How do I go about doing that? | {
"text": "I decided I no long want something that I ordered, and want a refund. How do I go about doing that?"
} | [
{
"label": "NEGATIVE",
"score": 0.999438464641571
},
{
"label": "POSITIVE",
"score": 0.0005615015397779644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I ordered my card but it still isn't here | {
"text": "I ordered my card but it still isn't here"
} | [
{
"label": "NEGATIVE",
"score": 0.9989349246025085
},
{
"label": "POSITIVE",
"score": 0.0010650955373421311
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Where do you get those exchange rates? | {
"text": "Where do you get those exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986019730567932
},
{
"label": "POSITIVE",
"score": 0.00139807618688792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Why couldn't I make a withdrawal from the ATM? | {
"text": "Why couldn't I make a withdrawal from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984630346298218
},
{
"label": "POSITIVE",
"score": 0.001536936149932444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on? | {
"text": "I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982518553733826
},
{
"label": "POSITIVE",
"score": 0.001748066977597773
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Will I be charged for topping up by transfer? | {
"text": "Will I be charged for topping up by transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.991081178188324
},
{
"label": "POSITIVE",
"score": 0.00891885906457901
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
After I used my card I saw I was charged a fee for using it | {
"text": "After I used my card I saw I was charged a fee for using it"
} | [
{
"label": "NEGATIVE",
"score": 0.9972654581069946
},
{
"label": "POSITIVE",
"score": 0.0027345481794327497
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How come my card payment has been declined? | {
"text": "How come my card payment has been declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.999295711517334
},
{
"label": "POSITIVE",
"score": 0.0007042377255856991
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I need to know the process to transfer money into my account. | {
"text": "I need to know the process to transfer money into my account."
} | [
{
"label": "NEGATIVE",
"score": 0.99920254945755
},
{
"label": "POSITIVE",
"score": 0.0007974386098794639
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
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