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I already made a transfer and want to cancel it, how do I do that?
{ "text": "I already made a transfer and want to cancel it, how do I do that?" }
[ { "label": "NEGATIVE", "score": 0.9997771382331848 }, { "label": "POSITIVE", "score": 0.0002228266530437395 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
A wrong amount of cash we sent to me.
{ "text": "A wrong amount of cash we sent to me." }
[ { "label": "NEGATIVE", "score": 0.9996806383132935 }, { "label": "POSITIVE", "score": 0.0003193975135218352 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I made a deposit in the ATM and it has not cleared
{ "text": "I made a deposit in the ATM and it has not cleared" }
[ { "label": "NEGATIVE", "score": 0.9997572302818298 }, { "label": "POSITIVE", "score": 0.00024274773022625595 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
I see some transactions that I don't recognize. I think someone stole my details.
{ "text": "I see some transactions that I don't recognize. I think someone stole my details." }
[ { "label": "NEGATIVE", "score": 0.9989413619041443 }, { "label": "POSITIVE", "score": 0.0010586809366941452 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
How can I activate the new card i got?
{ "text": "How can I activate the new card i got?" }
[ { "label": "NEGATIVE", "score": 0.9986652135848999 }, { "label": "POSITIVE", "score": 0.0013347873464226723 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
How do I deactivate my account?
{ "text": "How do I deactivate my account?" }
[ { "label": "NEGATIVE", "score": 0.9995306730270386 }, { "label": "POSITIVE", "score": 0.0004693324735853821 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?
{ "text": "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?" }
[ { "label": "NEGATIVE", "score": 0.4987862706184387 }, { "label": "POSITIVE", "score": 0.5012137293815613 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
The app says my transfer failed
{ "text": "The app says my transfer failed" }
[ { "label": "NEGATIVE", "score": 0.9997642636299133 }, { "label": "POSITIVE", "score": 0.00023568930919282138 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
How can I top up with my apple watch?
{ "text": "How can I top up with my apple watch?" }
[ { "label": "NEGATIVE", "score": 0.9855872392654419 }, { "label": "POSITIVE", "score": 0.01441278588026762 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
I am not sure how this will work, but I have not received a product I ordered. I want a refund, but should I just cancel the payment?
{ "text": "I am not sure how this will work, but I have not received a product I ordered. I want a refund, but should I just cancel the payment?" }
[ { "label": "NEGATIVE", "score": 0.9996058344841003 }, { "label": "POSITIVE", "score": 0.00039420381654053926 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Which establishments will accept my card?
{ "text": "Which establishments will accept my card?" }
[ { "label": "NEGATIVE", "score": 0.9905651807785034 }, { "label": "POSITIVE", "score": 0.00943481083959341 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
I was charged more than once in a single transaction
{ "text": "I was charged more than once in a single transaction" }
[ { "label": "NEGATIVE", "score": 0.9831053614616394 }, { "label": "POSITIVE", "score": 0.01689462549984455 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
I put the wrong pin too many times and now it is blocked. Can you help me unblock it?
{ "text": "I put the wrong pin too many times and now it is blocked. Can you help me unblock it?" }
[ { "label": "NEGATIVE", "score": 0.9997159838676453 }, { "label": "POSITIVE", "score": 0.0002839832450263202 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
Top up keeps failing
{ "text": "Top up keeps failing" }
[ { "label": "NEGATIVE", "score": 0.9997321963310242 }, { "label": "POSITIVE", "score": 0.00026773641002364457 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
Do I need to go to an office to change my pin?
{ "text": "Do I need to go to an office to change my pin?" }
[ { "label": "NEGATIVE", "score": 0.9993807077407837 }, { "label": "POSITIVE", "score": 0.0006192930159159005 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
I have zero dollars in my account. Can I submit additional funds via bank transfer?
{ "text": "I have zero dollars in my account. Can I submit additional funds via bank transfer?" }
[ { "label": "NEGATIVE", "score": 0.9996399879455566 }, { "label": "POSITIVE", "score": 0.00036005364381708205 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
The cash deposit I made this morning has not been credited to my account
{ "text": "The cash deposit I made this morning has not been credited to my account" }
[ { "label": "NEGATIVE", "score": 0.998130738735199 }, { "label": "POSITIVE", "score": 0.0018692591693252325 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
I want to get my hands on one of those virtual cards!
{ "text": "I want to get my hands on one of those virtual cards!" }
[ { "label": "NEGATIVE", "score": 0.9859803915023804 }, { "label": "POSITIVE", "score": 0.014019614085555077 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?
{ "text": "My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?" }
[ { "label": "NEGATIVE", "score": 0.9997172951698303 }, { "label": "POSITIVE", "score": 0.0002827235439326614 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
They used the wrong rate when I made a purchase with foreign currency.
{ "text": "They used the wrong rate when I made a purchase with foreign currency." }
[ { "label": "NEGATIVE", "score": 0.9996446371078491 }, { "label": "POSITIVE", "score": 0.0003553008718881756 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Whats the process of tranfering money into an account?
{ "text": "Whats the process of tranfering money into an account?" }
[ { "label": "NEGATIVE", "score": 0.9981574416160583 }, { "label": "POSITIVE", "score": 0.0018425408052280545 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
What do I owe for a new card?
{ "text": "What do I owe for a new card?" }
[ { "label": "NEGATIVE", "score": 0.9941791296005249 }, { "label": "POSITIVE", "score": 0.005820897873491049 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
How long will the transfer take?
{ "text": "How long will the transfer take?" }
[ { "label": "NEGATIVE", "score": 0.9980816841125488 }, { "label": "POSITIVE", "score": 0.001918320544064045 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
Where is my card?
{ "text": "Where is my card?" }
[ { "label": "NEGATIVE", "score": 0.9974283576011658 }, { "label": "POSITIVE", "score": 0.0025716284289956093 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Will my card be a MasterCard or a Visa?
{ "text": "Will my card be a MasterCard or a Visa?" }
[ { "label": "NEGATIVE", "score": 0.9964471459388733 }, { "label": "POSITIVE", "score": 0.0035528496373444796 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
Why isn't my balance reflecting a transfer I did?
{ "text": "Why isn't my balance reflecting a transfer I did?" }
[ { "label": "NEGATIVE", "score": 0.9978801012039185 }, { "label": "POSITIVE", "score": 0.0021199206821620464 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I withdrew some cash, when is it going to show?
{ "text": "I withdrew some cash, when is it going to show?" }
[ { "label": "NEGATIVE", "score": 0.9967607855796814 }, { "label": "POSITIVE", "score": 0.0032391902059316635 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
How come my refund hasn't appeared on my statement?
{ "text": "How come my refund hasn't appeared on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9995023012161255 }, { "label": "POSITIVE", "score": 0.0004976605996489525 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Please tell me how to get a refund for something I bought.
{ "text": "Please tell me how to get a refund for something I bought." }
[ { "label": "NEGATIVE", "score": 0.9959306120872498 }, { "label": "POSITIVE", "score": 0.00406937999650836 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?
{ "text": "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?" }
[ { "label": "NEGATIVE", "score": 0.9890323877334595 }, { "label": "POSITIVE", "score": 0.010967538692057133 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
How long will my top-up be pending?
{ "text": "How long will my top-up be pending?" }
[ { "label": "NEGATIVE", "score": 0.9976382255554199 }, { "label": "POSITIVE", "score": 0.002361796796321869 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
Can you help me reset my passcode? I forgot it.
{ "text": "Can you help me reset my passcode? I forgot it." }
[ { "label": "NEGATIVE", "score": 0.9995800852775574 }, { "label": "POSITIVE", "score": 0.00041994021739810705 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
Is there a charge for using an European bank card for top up?
{ "text": "Is there a charge for using an European bank card for top up?" }
[ { "label": "NEGATIVE", "score": 0.9988024234771729 }, { "label": "POSITIVE", "score": 0.001197577454149723 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
I noticed an extra pound charge?
{ "text": "I noticed an extra pound charge?" }
[ { "label": "NEGATIVE", "score": 0.9642359614372253 }, { "label": "POSITIVE", "score": 0.03576407954096794 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Under what condition will my payment revert?
{ "text": "Under what condition will my payment revert?" }
[ { "label": "NEGATIVE", "score": 0.9990344047546387 }, { "label": "POSITIVE", "score": 0.0009656124166212976 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I sent money and the recipient has not received their money after two weeks.
{ "text": "I sent money and the recipient has not received their money after two weeks." }
[ { "label": "NEGATIVE", "score": 0.9974992871284485 }, { "label": "POSITIVE", "score": 0.002500752219930291 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
If I don't have all my documents can they still verify my identity?
{ "text": "If I don't have all my documents can they still verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.9995594620704651 }, { "label": "POSITIVE", "score": 0.0004405359213706106 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
I am still waiting for a money transfer to appear.
{ "text": "I am still waiting for a money transfer to appear." }
[ { "label": "NEGATIVE", "score": 0.9992997646331787 }, { "label": "POSITIVE", "score": 0.000700238801073283 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
Instructions for activating card
{ "text": "Instructions for activating card" }
[ { "label": "NEGATIVE", "score": 0.14767694473266602 }, { "label": "POSITIVE", "score": 0.852323055267334 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
How can I receive my salary with a different currency?
{ "text": "How can I receive my salary with a different currency?" }
[ { "label": "NEGATIVE", "score": 0.9987813830375671 }, { "label": "POSITIVE", "score": 0.0012186116073280573 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
Is there a way for me to check my balance?
{ "text": "Is there a way for me to check my balance?" }
[ { "label": "NEGATIVE", "score": 0.9994426369667053 }, { "label": "POSITIVE", "score": 0.0005573023809120059 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
i made a payment with my card and was charged a fee, why would you do that
{ "text": "i made a payment with my card and was charged a fee, why would you do that" }
[ { "label": "NEGATIVE", "score": 0.99620121717453 }, { "label": "POSITIVE", "score": 0.0037988165859133005 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
For the identity check, what kind of documents do I need to have?
{ "text": "For the identity check, what kind of documents do I need to have?" }
[ { "label": "NEGATIVE", "score": 0.997927188873291 }, { "label": "POSITIVE", "score": 0.002072821371257305 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
What reasons would cause my card payment to be cancelled?
{ "text": "What reasons would cause my card payment to be cancelled?" }
[ { "label": "NEGATIVE", "score": 0.9996817111968994 }, { "label": "POSITIVE", "score": 0.00031826458871364594 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!
{ "text": "I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!" }
[ { "label": "NEGATIVE", "score": 0.9997356534004211 }, { "label": "POSITIVE", "score": 0.0002643762272782624 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
My card never arrived.
{ "text": "My card never arrived." }
[ { "label": "NEGATIVE", "score": 0.9997195601463318 }, { "label": "POSITIVE", "score": 0.00028040603501722217 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
my payment was rejected, do you know why?
{ "text": "my payment was rejected, do you know why?" }
[ { "label": "NEGATIVE", "score": 0.9993278980255127 }, { "label": "POSITIVE", "score": 0.000672092370223254 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.
{ "text": "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back." }
[ { "label": "NEGATIVE", "score": 0.9994851350784302 }, { "label": "POSITIVE", "score": 0.0005148699856363237 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
I had trouble with an incorrect rate being applied when using the ATM with foreign currency.
{ "text": "I had trouble with an incorrect rate being applied when using the ATM with foreign currency." }
[ { "label": "NEGATIVE", "score": 0.9995346069335938 }, { "label": "POSITIVE", "score": 0.0004654053191188723 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
My top up isn't in my wallet.
{ "text": "My top up isn't in my wallet." }
[ { "label": "NEGATIVE", "score": 0.9991324543952942 }, { "label": "POSITIVE", "score": 0.0008675646968185902 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
is there a limit for top up?
{ "text": "is there a limit for top up?" }
[ { "label": "NEGATIVE", "score": 0.9877663850784302 }, { "label": "POSITIVE", "score": 0.012233668006956577 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
Where do I go to add a new card?
{ "text": "Where do I go to add a new card?" }
[ { "label": "NEGATIVE", "score": 0.9979217648506165 }, { "label": "POSITIVE", "score": 0.0020783115178346634 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
I did a transfer and was charged a fee that I shouldn't have been!
{ "text": "I did a transfer and was charged a fee that I shouldn't have been!" }
[ { "label": "NEGATIVE", "score": 0.9789531230926514 }, { "label": "POSITIVE", "score": 0.021046902984380722 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
How can I request cash back? The ATM gave me the wrong amount that I've been charged though...
{ "text": "How can I request cash back? The ATM gave me the wrong amount that I've been charged though..." }
[ { "label": "NEGATIVE", "score": 0.9995866417884827 }, { "label": "POSITIVE", "score": 0.0004133923212066293 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
What can I do if I lost my card?
{ "text": "What can I do if I lost my card?" }
[ { "label": "NEGATIVE", "score": 0.9996888637542725 }, { "label": "POSITIVE", "score": 0.00031116328318603337 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
how many uses are the disposable cards good for?
{ "text": "how many uses are the disposable cards good for?" }
[ { "label": "NEGATIVE", "score": 0.9992257356643677 }, { "label": "POSITIVE", "score": 0.0007743114838376641 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?
{ "text": "I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?" }
[ { "label": "NEGATIVE", "score": 0.998221218585968 }, { "label": "POSITIVE", "score": 0.0017788293771445751 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I believe my card has been compromised as there's a cash withdrawal I don't recognize.
{ "text": "I believe my card has been compromised as there's a cash withdrawal I don't recognize." }
[ { "label": "NEGATIVE", "score": 0.9993076324462891 }, { "label": "POSITIVE", "score": 0.0006923770415596664 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I would like to activate my card what do I need to do?
{ "text": "I would like to activate my card what do I need to do?" }
[ { "label": "NEGATIVE", "score": 0.9591060280799866 }, { "label": "POSITIVE", "score": 0.04089400917291641 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
Help, your app is showing a larger WD than I actually did earlier at an ATM.
{ "text": "Help, your app is showing a larger WD than I actually did earlier at an ATM." }
[ { "label": "NEGATIVE", "score": 0.9872447848320007 }, { "label": "POSITIVE", "score": 0.012755187228322029 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
While doing a transfer, it says declined.
{ "text": "While doing a transfer, it says declined." }
[ { "label": "NEGATIVE", "score": 0.9831845164299011 }, { "label": "POSITIVE", "score": 0.01681552268564701 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
My card payment has the wrong exchange rate
{ "text": "My card payment has the wrong exchange rate" }
[ { "label": "NEGATIVE", "score": 0.9995636343955994 }, { "label": "POSITIVE", "score": 0.00043632497545331717 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Will you accept my credit card?
{ "text": "Will you accept my credit card?" }
[ { "label": "NEGATIVE", "score": 0.9520439505577087 }, { "label": "POSITIVE", "score": 0.04795602709054947 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
What is the extra fee on my statement?
{ "text": "What is the extra fee on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9946250319480896 }, { "label": "POSITIVE", "score": 0.005374946165829897 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Is there a limit for top ups?
{ "text": "Is there a limit for top ups?" }
[ { "label": "NEGATIVE", "score": 0.9925641417503357 }, { "label": "POSITIVE", "score": 0.007435875479131937 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem
{ "text": "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem" }
[ { "label": "NEGATIVE", "score": 0.9990166425704956 }, { "label": "POSITIVE", "score": 0.0009833899093791842 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
What's the reason for needing to verify my identity?
{ "text": "What's the reason for needing to verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.999203622341156 }, { "label": "POSITIVE", "score": 0.0007964240503497422 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
What do I do if my card was stolen.
{ "text": "What do I do if my card was stolen." }
[ { "label": "NEGATIVE", "score": 0.9982433319091797 }, { "label": "POSITIVE", "score": 0.0017566451570019126 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
I looked on the app and it says I withdrew cash. I didn't!
{ "text": "I looked on the app and it says I withdrew cash. I didn't!" }
[ { "label": "NEGATIVE", "score": 0.9995136260986328 }, { "label": "POSITIVE", "score": 0.0004863842623308301 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
My transfer to my account is missing.
{ "text": "My transfer to my account is missing." }
[ { "label": "NEGATIVE", "score": 0.9997571110725403 }, { "label": "POSITIVE", "score": 0.00024293342721648514 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Is there a way to order a virtual card on the website?
{ "text": "Is there a way to order a virtual card on the website?" }
[ { "label": "NEGATIVE", "score": 0.9993337988853455 }, { "label": "POSITIVE", "score": 0.0006661484949290752 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
Is there a reason why my card was declined when I attempted to withdraw money?
{ "text": "Is there a reason why my card was declined when I attempted to withdraw money?" }
[ { "label": "NEGATIVE", "score": 0.9995108842849731 }, { "label": "POSITIVE", "score": 0.000489088415633887 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Where can I get a physical card?
{ "text": "Where can I get a physical card?" }
[ { "label": "NEGATIVE", "score": 0.9992371797561646 }, { "label": "POSITIVE", "score": 0.0007628734456375241 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
What country's money can I hold currency in?
{ "text": "What country's money can I hold currency in?" }
[ { "label": "NEGATIVE", "score": 0.9989357590675354 }, { "label": "POSITIVE", "score": 0.001064250711351633 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
I can't find my phone; what can I do to prevent someone from accessing my account on it?
{ "text": "I can't find my phone; what can I do to prevent someone from accessing my account on it?" }
[ { "label": "NEGATIVE", "score": 0.9996888637542725 }, { "label": "POSITIVE", "score": 0.0003111825499217957 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
I'm in China and need a new card. Please help.
{ "text": "I'm in China and need a new card. Please help." }
[ { "label": "NEGATIVE", "score": 0.9952664375305176 }, { "label": "POSITIVE", "score": 0.00473358016461134 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
Can you unblock my pin because I put the wrong one too many times.
{ "text": "Can you unblock my pin because I put the wrong one too many times." }
[ { "label": "NEGATIVE", "score": 0.9993698000907898 }, { "label": "POSITIVE", "score": 0.000630165624897927 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
What are the disposable virtual card limits?
{ "text": "What are the disposable virtual card limits?" }
[ { "label": "NEGATIVE", "score": 0.9981924891471863 }, { "label": "POSITIVE", "score": 0.00180748850107193 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
Can you tell me why my card payment did not work?
{ "text": "Can you tell me why my card payment did not work?" }
[ { "label": "NEGATIVE", "score": 0.999620795249939 }, { "label": "POSITIVE", "score": 0.0003792039642576128 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
How can I Use thereto-top option?
{ "text": "How can I Use thereto-top option?" }
[ { "label": "NEGATIVE", "score": 0.9989269375801086 }, { "label": "POSITIVE", "score": 0.0010730462381616235 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
I didn't receive the amount of cash I requested for the ATM.
{ "text": "I didn't receive the amount of cash I requested for the ATM." }
[ { "label": "NEGATIVE", "score": 0.9993261098861694 }, { "label": "POSITIVE", "score": 0.0006739217205904424 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
When do i activate auto top-up?
{ "text": "When do i activate auto top-up?" }
[ { "label": "NEGATIVE", "score": 0.9959341287612915 }, { "label": "POSITIVE", "score": 0.004065790679305792 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
I'm trying to take money from my account but its not letting me. Help!
{ "text": "I'm trying to take money from my account but its not letting me. Help!" }
[ { "label": "NEGATIVE", "score": 0.9897840619087219 }, { "label": "POSITIVE", "score": 0.010215887799859047 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Can I have a second card issued to another family member?
{ "text": "Can I have a second card issued to another family member?" }
[ { "label": "NEGATIVE", "score": 0.9988040924072266 }, { "label": "POSITIVE", "score": 0.0011959095718339086 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
Can you explain to me why a cash withdrawal shows up as pending?
{ "text": "Can you explain to me why a cash withdrawal shows up as pending?" }
[ { "label": "NEGATIVE", "score": 0.9988141059875488 }, { "label": "POSITIVE", "score": 0.0011859083315357566 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
Why would my card payment be cancelled?
{ "text": "Why would my card payment be cancelled?" }
[ { "label": "NEGATIVE", "score": 0.9988930821418762 }, { "label": "POSITIVE", "score": 0.0011069297324866056 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
My card has been found. Is there any way for me to put it back into the app?
{ "text": "My card has been found. Is there any way for me to put it back into the app?" }
[ { "label": "NEGATIVE", "score": 0.9995023012161255 }, { "label": "POSITIVE", "score": 0.0004977363278158009 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
Why do you need so much information about me
{ "text": "Why do you need so much information about me" }
[ { "label": "NEGATIVE", "score": 0.9994367957115173 }, { "label": "POSITIVE", "score": 0.0005631676176562905 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
I am being charged a pound out of nowhere. What is this?
{ "text": "I am being charged a pound out of nowhere. What is this?" }
[ { "label": "NEGATIVE", "score": 0.9967637062072754 }, { "label": "POSITIVE", "score": 0.0032362788915634155 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
How to I close my account?
{ "text": "How to I close my account?" }
[ { "label": "NEGATIVE", "score": 0.9996359348297119 }, { "label": "POSITIVE", "score": 0.0003640815557446331 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
There is a withdrawal on my account that I don't remember initiating.
{ "text": "There is a withdrawal on my account that I don't remember initiating." }
[ { "label": "NEGATIVE", "score": 0.9995635151863098 }, { "label": "POSITIVE", "score": 0.00043651513988152146 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
My new card hasn't came in.
{ "text": "My new card hasn't came in." }
[ { "label": "NEGATIVE", "score": 0.9991511106491089 }, { "label": "POSITIVE", "score": 0.0008489138563163579 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
I don't recognize this payment
{ "text": "I don't recognize this payment" }
[ { "label": "NEGATIVE", "score": 0.9991718530654907 }, { "label": "POSITIVE", "score": 0.0008281295886263251 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
Is there a fee for european bank cards?
{ "text": "Is there a fee for european bank cards?" }
[ { "label": "NEGATIVE", "score": 0.9978679418563843 }, { "label": "POSITIVE", "score": 0.002132024150341749 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
There was an extra fee on my account when I got cash.
{ "text": "There was an extra fee on my account when I got cash." }
[ { "label": "NEGATIVE", "score": 0.9964883327484131 }, { "label": "POSITIVE", "score": 0.0035117119550704956 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I didn't see the money I added to my card.
{ "text": "I didn't see the money I added to my card." }
[ { "label": "NEGATIVE", "score": 0.9993512034416199 }, { "label": "POSITIVE", "score": 0.0006487536593340337 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
I want to change my account details.
{ "text": "I want to change my account details." }
[ { "label": "NEGATIVE", "score": 0.9994198083877563 }, { "label": "POSITIVE", "score": 0.0005802612286061049 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
What happens when my card expires?
{ "text": "What happens when my card expires?" }
[ { "label": "NEGATIVE", "score": 0.9955293536186218 }, { "label": "POSITIVE", "score": 0.0044706715270876884 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
Why did I get declined during a transfer?
{ "text": "Why did I get declined during a transfer?" }
[ { "label": "NEGATIVE", "score": 0.9956901669502258 }, { "label": "POSITIVE", "score": 0.004309782292693853 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
Why is my refund not visible on my statement?
{ "text": "Why is my refund not visible on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9995235204696655 }, { "label": "POSITIVE", "score": 0.0004765254270751029 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null