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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
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null | annotation_agent
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class | explanation
null | id
null | metadata
dict | status
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How do I replace my card? | {
"text": "How do I replace my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991331696510315
},
{
"label": "POSITIVE",
"score": 0.0008668238297104836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I want to cancel my account. | {
"text": "I want to cancel my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997591376304626
},
{
"label": "POSITIVE",
"score": 0.0002408101863693446
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I want to find out what happened to my new card? | {
"text": "I want to find out what happened to my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995154142379761
},
{
"label": "POSITIVE",
"score": 0.0004846148076467216
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account? | {
"text": "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986376166343689
},
{
"label": "POSITIVE",
"score": 0.0013623519334942102
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
where is my money from this morning | {
"text": "where is my money from this morning"
} | [
{
"label": "NEGATIVE",
"score": 0.9972562193870544
},
{
"label": "POSITIVE",
"score": 0.0027438343968242407
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What is the charge for exchanging currency? | {
"text": "What is the charge for exchanging currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957743287086487
},
{
"label": "POSITIVE",
"score": 0.0042257169261574745
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
How do I contact customer support about my declined transfer? | {
"text": "How do I contact customer support about my declined transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988850951194763
},
{
"label": "POSITIVE",
"score": 0.0011148735648021102
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
What is the number of transactions I get with a disposable card? | {
"text": "What is the number of transactions I get with a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984517097473145
},
{
"label": "POSITIVE",
"score": 0.0015482160961255431
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app | {
"text": "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app"
} | [
{
"label": "NEGATIVE",
"score": 0.999699592590332
},
{
"label": "POSITIVE",
"score": 0.0003004570316988975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
My American express works with my apple pay, why is top up not working? | {
"text": "My American express works with my apple pay, why is top up not working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986999034881592
},
{
"label": "POSITIVE",
"score": 0.0013000557664781809
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I want to use auto top-up. Is there a limit? | {
"text": "I want to use auto top-up. Is there a limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973496198654175
},
{
"label": "POSITIVE",
"score": 0.0026503910776227713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
My bank app said that I got cash from an ATM, but that's a mistake. | {
"text": "My bank app said that I got cash from an ATM, but that's a mistake."
} | [
{
"label": "NEGATIVE",
"score": 0.9995179176330566
},
{
"label": "POSITIVE",
"score": 0.0004820639733225107
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Why isn't my deposit in my account? | {
"text": "Why isn't my deposit in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979813694953918
},
{
"label": "POSITIVE",
"score": 0.0020186062902212143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I can't seem to figure out why my transfers are getting declined. | {
"text": "I can't seem to figure out why my transfers are getting declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9991154074668884
},
{
"label": "POSITIVE",
"score": 0.0008845295524224639
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I want to cancel a transfer I just made. | {
"text": "I want to cancel a transfer I just made."
} | [
{
"label": "NEGATIVE",
"score": 0.9997720122337341
},
{
"label": "POSITIVE",
"score": 0.00022794591495767236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Why do I need to verify a top-up? | {
"text": "Why do I need to verify a top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995132684707642
},
{
"label": "POSITIVE",
"score": 0.0004867787647526711
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
help me find where this money came from | {
"text": "help me find where this money came from"
} | [
{
"label": "NEGATIVE",
"score": 0.9986893534660339
},
{
"label": "POSITIVE",
"score": 0.001310693216510117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Where are your cards delivered to? | {
"text": "Where are your cards delivered to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989240765571594
},
{
"label": "POSITIVE",
"score": 0.0010759425349533558
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
What currency can I use to pay for a top up? | {
"text": "What currency can I use to pay for a top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979464411735535
},
{
"label": "POSITIVE",
"score": 0.002053606789559126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Why would my card payment get reverted? | {
"text": "Why would my card payment get reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994511008262634
},
{
"label": "POSITIVE",
"score": 0.000548926938790828
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
What form of identification is accepted? | {
"text": "What form of identification is accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9923960566520691
},
{
"label": "POSITIVE",
"score": 0.007603912148624659
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money. | {
"text": "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money."
} | [
{
"label": "NEGATIVE",
"score": 0.23860237002372742
},
{
"label": "POSITIVE",
"score": 0.7613976001739502
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can I order a new card to China? | {
"text": "Can I order a new card to China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978468418121338
},
{
"label": "POSITIVE",
"score": 0.0021531826350837946
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
How many cards am I allowed? | {
"text": "How many cards am I allowed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946005344390869
},
{
"label": "POSITIVE",
"score": 0.005399450659751892
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Can I setup top ups in advance? | {
"text": "Can I setup top ups in advance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973529577255249
},
{
"label": "POSITIVE",
"score": 0.002647093264386058
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I see a $1 charge in a transaction. | {
"text": "I see a $1 charge in a transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9917216897010803
},
{
"label": "POSITIVE",
"score": 0.008278238587081432
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
What do I need for the identity verification? | {
"text": "What do I need for the identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987993240356445
},
{
"label": "POSITIVE",
"score": 0.0012006990145891905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I did not get the right exchange rate while getting my cash out. | {
"text": "I did not get the right exchange rate while getting my cash out."
} | [
{
"label": "NEGATIVE",
"score": 0.9998021721839905
},
{
"label": "POSITIVE",
"score": 0.00019788926874753088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can you tell me how to locate my PIN? | {
"text": "Can you tell me how to locate my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986079335212708
},
{
"label": "POSITIVE",
"score": 0.0013920842902734876
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet. | {
"text": "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9970464110374451
},
{
"label": "POSITIVE",
"score": 0.00295365322381258
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Can I order a new card with the app? | {
"text": "Can I order a new card with the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984288811683655
},
{
"label": "POSITIVE",
"score": 0.0015710359439253807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Explain to me how to verify the top-up card. | {
"text": "Explain to me how to verify the top-up card."
} | [
{
"label": "NEGATIVE",
"score": 0.9749971032142639
},
{
"label": "POSITIVE",
"score": 0.025002848356962204
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Can you tell me the countries you provide support for. | {
"text": "Can you tell me the countries you provide support for."
} | [
{
"label": "NEGATIVE",
"score": 0.00241256901063025
},
{
"label": "POSITIVE",
"score": 0.9975874423980713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I am wanting to refill my card, is there a charge? | {
"text": "I am wanting to refill my card, is there a charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.997787594795227
},
{
"label": "POSITIVE",
"score": 0.002212344901636243
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
what is the leadtime for a new card to show up in the mail? | {
"text": "what is the leadtime for a new card to show up in the mail?"
} | [
{
"label": "NEGATIVE",
"score": 0.998744010925293
},
{
"label": "POSITIVE",
"score": 0.0012559250462800264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I need to urgently transfer something from China. How long will it approximately take? | {
"text": "I need to urgently transfer something from China. How long will it approximately take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991819262504578
},
{
"label": "POSITIVE",
"score": 0.0008180013974197209
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Can I order another card? | {
"text": "Can I order another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971680045127869
},
{
"label": "POSITIVE",
"score": 0.0028320017736405134
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong? | {
"text": "I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994865655899048
},
{
"label": "POSITIVE",
"score": 0.0005134438397362828
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
A transaction I did to my friend hasn't arrived yet, why? | {
"text": "A transaction I did to my friend hasn't arrived yet, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980043768882751
},
{
"label": "POSITIVE",
"score": 0.001995654543861747
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me? | {
"text": "Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983592629432678
},
{
"label": "POSITIVE",
"score": 0.0016406960785388947
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Can I use a check to top up? | {
"text": "Can I use a check to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989101886749268
},
{
"label": "POSITIVE",
"score": 0.0010898587061092257
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I transferred money but the balance did not update. | {
"text": "I transferred money but the balance did not update."
} | [
{
"label": "NEGATIVE",
"score": 0.9987632036209106
},
{
"label": "POSITIVE",
"score": 0.0012367682065814734
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Will I be charged for exchanging foreign currencies? | {
"text": "Will I be charged for exchanging foreign currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9937350153923035
},
{
"label": "POSITIVE",
"score": 0.0062650227919220924
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I want to return an item for a refund can I do that? | {
"text": "I want to return an item for a refund can I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986879229545593
},
{
"label": "POSITIVE",
"score": 0.0013120407238602638
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
If my identy verifacation hasn't gone through can I use my account? | {
"text": "If my identy verifacation hasn't gone through can I use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991770386695862
},
{
"label": "POSITIVE",
"score": 0.0008229261147789657
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I was supposed to get a refund but it is not showing up on my card | {
"text": "I was supposed to get a refund but it is not showing up on my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9996050000190735
},
{
"label": "POSITIVE",
"score": 0.00039500166894868016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Can I change from AUD to GBP? | {
"text": "Can I change from AUD to GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981979727745056
},
{
"label": "POSITIVE",
"score": 0.0018020233837887645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
The exchange rate for my electronic payment is incorrect. | {
"text": "The exchange rate for my electronic payment is incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9997139573097229
},
{
"label": "POSITIVE",
"score": 0.0002859835512936115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
My new card just arrived, how can I activate it? | {
"text": "My new card just arrived, how can I activate it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988043308258057
},
{
"label": "POSITIVE",
"score": 0.0011956195812672377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet? | {
"text": "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996925592422485
},
{
"label": "POSITIVE",
"score": 0.0003074357518926263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Do you support top ups? | {
"text": "Do you support top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.025621293112635612
},
{
"label": "POSITIVE",
"score": 0.974378764629364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
The card I thought I lost was in my jacket pocket this morning, so can I reactivate that? | {
"text": "The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?"
} | [
{
"label": "NEGATIVE",
"score": 0.996619701385498
},
{
"label": "POSITIVE",
"score": 0.003380266483873129
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Why is there a direct debit fee in the App when I didn't do it? | {
"text": "Why is there a direct debit fee in the App when I didn't do it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991030693054199
},
{
"label": "POSITIVE",
"score": 0.0008969996706582606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Will my transfer be done soon? | {
"text": "Will my transfer be done soon?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913715124130249
},
{
"label": "POSITIVE",
"score": 0.008628534153103828
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How can I configure what currency my salary is in if it's in GBP? | {
"text": "How can I configure what currency my salary is in if it's in GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994701743125916
},
{
"label": "POSITIVE",
"score": 0.0005298816249705851
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Is there a maximum for top-ups? | {
"text": "Is there a maximum for top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.043806128203868866
},
{
"label": "POSITIVE",
"score": 0.9561939239501953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
What happens after my card expires? | {
"text": "What happens after my card expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.996156632900238
},
{
"label": "POSITIVE",
"score": 0.0038434017915278673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
My card didn't go through. It doesn't make sense. You told me that everything was ok. | {
"text": "My card didn't go through. It doesn't make sense. You told me that everything was ok."
} | [
{
"label": "NEGATIVE",
"score": 0.09356864541769028
},
{
"label": "POSITIVE",
"score": 0.9064313769340515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Why is there extra cash in my account? | {
"text": "Why is there extra cash in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989379048347473
},
{
"label": "POSITIVE",
"score": 0.001062113093212247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
when should I receive my refund | {
"text": "when should I receive my refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9956139326095581
},
{
"label": "POSITIVE",
"score": 0.004386033397167921
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Can I use a Visa or Mastercard? | {
"text": "Can I use a Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969545602798462
},
{
"label": "POSITIVE",
"score": 0.003045401768758893
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
The refund on my account hasn't shown up | {
"text": "The refund on my account hasn't shown up"
} | [
{
"label": "NEGATIVE",
"score": 0.9993194341659546
},
{
"label": "POSITIVE",
"score": 0.0006805650191381574
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What do you charge for an exchange fee? | {
"text": "What do you charge for an exchange fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9924231767654419
},
{
"label": "POSITIVE",
"score": 0.007576775271445513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Why hasn't the app verified my identity? | {
"text": "Why hasn't the app verified my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991620779037476
},
{
"label": "POSITIVE",
"score": 0.0008379905484616756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
why hasn't my cash arrived yet from my cheque?! | {
"text": "why hasn't my cash arrived yet from my cheque?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9985223412513733
},
{
"label": "POSITIVE",
"score": 0.0014777290634810925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why are my purchases from this morning still pending? | {
"text": "Why are my purchases from this morning still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985253214836121
},
{
"label": "POSITIVE",
"score": 0.0014746870147064328
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved. | {
"text": "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved."
} | [
{
"label": "NEGATIVE",
"score": 0.999744713306427
},
{
"label": "POSITIVE",
"score": 0.0002553365775384009
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM! | {
"text": "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995359182357788
},
{
"label": "POSITIVE",
"score": 0.00046408208436332643
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do? | {
"text": "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993171691894531
},
{
"label": "POSITIVE",
"score": 0.0006828391924500465
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Do I need to order a new card before it expires? | {
"text": "Do I need to order a new card before it expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985833168029785
},
{
"label": "POSITIVE",
"score": 0.0014166675973683596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
There has been a charge pending on my account statement that I can't figue out it's for a dollar. | {
"text": "There has been a charge pending on my account statement that I can't figue out it's for a dollar."
} | [
{
"label": "NEGATIVE",
"score": 0.9912346601486206
},
{
"label": "POSITIVE",
"score": 0.008765310049057007
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How do I order a new card? The current one is about to expire. | {
"text": "How do I order a new card? The current one is about to expire."
} | [
{
"label": "NEGATIVE",
"score": 0.9987014532089233
},
{
"label": "POSITIVE",
"score": 0.0012984847417101264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before. | {
"text": "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before."
} | [
{
"label": "NEGATIVE",
"score": 0.9883221983909607
},
{
"label": "POSITIVE",
"score": 0.011677759699523449
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Please, tell me why I can't have the funds I deposited a week ago? I need the money now. | {
"text": "Please, tell me why I can't have the funds I deposited a week ago? I need the money now."
} | [
{
"label": "NEGATIVE",
"score": 0.9983376264572144
},
{
"label": "POSITIVE",
"score": 0.001662309980019927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Am I permitted to have a spare card? | {
"text": "Am I permitted to have a spare card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957770109176636
},
{
"label": "POSITIVE",
"score": 0.004223004449158907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Could you tell me the fiat currencies that you work with? | {
"text": "Could you tell me the fiat currencies that you work with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973037242889404
},
{
"label": "POSITIVE",
"score": 0.0026962184347212315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes. | {
"text": "Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes."
} | [
{
"label": "NEGATIVE",
"score": 0.9937171936035156
},
{
"label": "POSITIVE",
"score": 0.006282729096710682
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Are you sure this is the interbank exchange rate? This rate is really bad. | {
"text": "Are you sure this is the interbank exchange rate? This rate is really bad."
} | [
{
"label": "NEGATIVE",
"score": 0.9998040795326233
},
{
"label": "POSITIVE",
"score": 0.0001959175569936633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
How do i activate my card | {
"text": "How do i activate my card"
} | [
{
"label": "NEGATIVE",
"score": 0.7936598658561707
},
{
"label": "POSITIVE",
"score": 0.20634013414382935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
My virtual car is not working. | {
"text": "My virtual car is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9998058676719666
},
{
"label": "POSITIVE",
"score": 0.00019412410620134324
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
Why is my cash withdrawal still pending? | {
"text": "Why is my cash withdrawal still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.999234676361084
},
{
"label": "POSITIVE",
"score": 0.0007653725915588439
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I tried topping up using my card, but the money is gone? | {
"text": "I tried topping up using my card, but the money is gone?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996798038482666
},
{
"label": "POSITIVE",
"score": 0.0003201883810106665
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
How much is a physical card? | {
"text": "How much is a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966422319412231
},
{
"label": "POSITIVE",
"score": 0.0033578085713088512
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Why am I missing my refund | {
"text": "Why am I missing my refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9996483325958252
},
{
"label": "POSITIVE",
"score": 0.0003516071301419288
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Is it possible to have a second card? | {
"text": "Is it possible to have a second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976122379302979
},
{
"label": "POSITIVE",
"score": 0.0023877383209764957
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise? | {
"text": "I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993005990982056
},
{
"label": "POSITIVE",
"score": 0.0006994138238951564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Am I able to cancel a transfer I just made | {
"text": "Am I able to cancel a transfer I just made"
} | [
{
"label": "NEGATIVE",
"score": 0.9992181062698364
},
{
"label": "POSITIVE",
"score": 0.0007819310994818807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer. | {
"text": "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9994022846221924
},
{
"label": "POSITIVE",
"score": 0.0005977428518235683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
A fee came along with me paying with card | {
"text": "A fee came along with me paying with card"
} | [
{
"label": "NEGATIVE",
"score": 0.8065506815910339
},
{
"label": "POSITIVE",
"score": 0.19344934821128845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now! | {
"text": "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!"
} | [
{
"label": "NEGATIVE",
"score": 0.9994326233863831
},
{
"label": "POSITIVE",
"score": 0.00056735600810498
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
What ATMs can I use my card? | {
"text": "What ATMs can I use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968358874320984
},
{
"label": "POSITIVE",
"score": 0.0031640834640711546
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
My PIN isn't working. | {
"text": "My PIN isn't working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997336268424988
},
{
"label": "POSITIVE",
"score": 0.0002663501363713294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Does this program take SWIFT transfers? | {
"text": "Does this program take SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982646107673645
},
{
"label": "POSITIVE",
"score": 0.0017354351002722979
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
When will it be delivered to the US? | {
"text": "When will it be delivered to the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989268183708191
},
{
"label": "POSITIVE",
"score": 0.0010731038637459278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I withdrew cash and I think the exchange rate is wrong. | {
"text": "I withdrew cash and I think the exchange rate is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9995974898338318
},
{
"label": "POSITIVE",
"score": 0.00040257503860630095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I was using foreign currency at an ATM, but the rate was typed in wrong. | {
"text": "I was using foreign currency at an ATM, but the rate was typed in wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996999502182007
},
{
"label": "POSITIVE",
"score": 0.00030004195286892354
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
When will my top-up go through? | {
"text": "When will my top-up go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975529313087463
},
{
"label": "POSITIVE",
"score": 0.0024470575153827667
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I checked my statement and saw a charge of one pound, where is this charge coming from? | {
"text": "I checked my statement and saw a charge of one pound, where is this charge coming from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984148740768433
},
{
"label": "POSITIVE",
"score": 0.0015851574717089534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
The app declined my top up. What did I do wrong? | {
"text": "The app declined my top up. What did I do wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988483190536499
},
{
"label": "POSITIVE",
"score": 0.0011516782687976956
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Hold old do my kids have to be to use the service? | {
"text": "Hold old do my kids have to be to use the service?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978275895118713
},
{
"label": "POSITIVE",
"score": 0.0021723671816289425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |