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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
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null | annotation_agent
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null | id
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dict | status
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Can I exchange currency for different types? | {
"text": "Can I exchange currency for different types?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960728883743286
},
{
"label": "POSITIVE",
"score": 0.0039270962588489056
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
why is there a service fee on my statement? | {
"text": "why is there a service fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989389777183533
},
{
"label": "POSITIVE",
"score": 0.0010609874734655023
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Are there limits as to where my card will be accepted? | {
"text": "Are there limits as to where my card will be accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977635145187378
},
{
"label": "POSITIVE",
"score": 0.002236445900052786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
When my card expires what is the cost of a replacement and how fast? | {
"text": "When my card expires what is the cost of a replacement and how fast?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986294507980347
},
{
"label": "POSITIVE",
"score": 0.0013706302270293236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I just got refunded for my purchase over two weeks ago | {
"text": "I just got refunded for my purchase over two weeks ago"
} | [
{
"label": "NEGATIVE",
"score": 0.998489260673523
},
{
"label": "POSITIVE",
"score": 0.001510706963017583
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened? | {
"text": "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989528656005859
},
{
"label": "POSITIVE",
"score": 0.0010470717679709196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
My payment has been returned. | {
"text": "My payment has been returned."
} | [
{
"label": "NEGATIVE",
"score": 0.9778832197189331
},
{
"label": "POSITIVE",
"score": 0.022116784006357193
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Can you tell me what the problem with my card is? It was declined at a restaurant today. | {
"text": "Can you tell me what the problem with my card is? It was declined at a restaurant today."
} | [
{
"label": "NEGATIVE",
"score": 0.9996232986450195
},
{
"label": "POSITIVE",
"score": 0.00037661922397091985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
My card was declined | {
"text": "My card was declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9968361854553223
},
{
"label": "POSITIVE",
"score": 0.003163843182846904
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help. | {
"text": "Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help."
} | [
{
"label": "NEGATIVE",
"score": 0.9989816546440125
},
{
"label": "POSITIVE",
"score": 0.0010183248668909073
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Why is this payment on my app | {
"text": "Why is this payment on my app"
} | [
{
"label": "NEGATIVE",
"score": 0.9964898228645325
},
{
"label": "POSITIVE",
"score": 0.003510185517370701
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Where is the top-up card verification code? | {
"text": "Where is the top-up card verification code?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994243383407593
},
{
"label": "POSITIVE",
"score": 0.0005756969330832362
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Where is my credit card that was to be mailed? | {
"text": "Where is my credit card that was to be mailed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994219541549683
},
{
"label": "POSITIVE",
"score": 0.0005780142964795232
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
what are the reasons why you would not be able to process a payment | {
"text": "what are the reasons why you would not be able to process a payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9993066787719727
},
{
"label": "POSITIVE",
"score": 0.0006932610995136201
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
are there age requirements | {
"text": "are there age requirements"
} | [
{
"label": "NEGATIVE",
"score": 0.6278041005134583
},
{
"label": "POSITIVE",
"score": 0.37219592928886414
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
How many physical cards am I allowed to have? | {
"text": "How many physical cards am I allowed to have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9926338791847229
},
{
"label": "POSITIVE",
"score": 0.007366104517132044
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
There are funds showing in my app that I did not receive. | {
"text": "There are funds showing in my app that I did not receive."
} | [
{
"label": "NEGATIVE",
"score": 0.9759398698806763
},
{
"label": "POSITIVE",
"score": 0.02406010963022709
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can I top up my balance with a cheque? | {
"text": "Can I top up my balance with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952741861343384
},
{
"label": "POSITIVE",
"score": 0.0047257826663553715
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Why is the exchange rate on my card payment different than I expected? | {
"text": "Why is the exchange rate on my card payment different than I expected?"
} | [
{
"label": "NEGATIVE",
"score": 0.998381495475769
},
{
"label": "POSITIVE",
"score": 0.0016184456180781126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is? | {
"text": "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990246295928955
},
{
"label": "POSITIVE",
"score": 0.0009753890335559845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
How do I query a payment on my card? It looks like I have paid for the same thing twice. | {
"text": "How do I query a payment on my card? It looks like I have paid for the same thing twice."
} | [
{
"label": "NEGATIVE",
"score": 0.9990045428276062
},
{
"label": "POSITIVE",
"score": 0.0009954319102689624
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
The exchange rate you are using is bad.This can't be the official interbank exchange rate. | {
"text": "The exchange rate you are using is bad.This can't be the official interbank exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.999792754650116
},
{
"label": "POSITIVE",
"score": 0.000207287521334365
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I made a mistake on the last transfer I made, who must I speak with to cancel? | {
"text": "I made a mistake on the last transfer I made, who must I speak with to cancel?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997326731681824
},
{
"label": "POSITIVE",
"score": 0.00026727604563347995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
What if my top up didn't work? | {
"text": "What if my top up didn't work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996050000190735
},
{
"label": "POSITIVE",
"score": 0.00039504290907643735
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
It seems like my card payment didn't work. | {
"text": "It seems like my card payment didn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.999795138835907
},
{
"label": "POSITIVE",
"score": 0.0002048722526524216
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Am I going to be charged for topping up by transfer? | {
"text": "Am I going to be charged for topping up by transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9928178787231445
},
{
"label": "POSITIVE",
"score": 0.007182163652032614
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Where is the money that I transferred. | {
"text": "Where is the money that I transferred."
} | [
{
"label": "NEGATIVE",
"score": 0.999182403087616
},
{
"label": "POSITIVE",
"score": 0.0008175711845979095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
What should I do if my card payment was cancelled? | {
"text": "What should I do if my card payment was cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996121525764465
},
{
"label": "POSITIVE",
"score": 0.0003878245479427278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I only have a card from the US is that okay? | {
"text": "I only have a card from the US is that okay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969099164009094
},
{
"label": "POSITIVE",
"score": 0.0030900740530341864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Can my 8 year old grandson open an account at the bank? | {
"text": "Can my 8 year old grandson open an account at the bank?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986127614974976
},
{
"label": "POSITIVE",
"score": 0.0013871736591681838
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
On the card that is coming, what's the tracking info? | {
"text": "On the card that is coming, what's the tracking info?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950750470161438
},
{
"label": "POSITIVE",
"score": 0.004924987442791462
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I withdrew cash and was charged. Why? | {
"text": "I withdrew cash and was charged. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949411153793335
},
{
"label": "POSITIVE",
"score": 0.005058963783085346
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I would like to know what the restrictions are for the disposable cards. | {
"text": "I would like to know what the restrictions are for the disposable cards."
} | [
{
"label": "NEGATIVE",
"score": 0.9825751781463623
},
{
"label": "POSITIVE",
"score": 0.017424849793314934
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Is there a way to revert a transaction? | {
"text": "Is there a way to revert a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992376565933228
},
{
"label": "POSITIVE",
"score": 0.0007623331039212644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
When I got cash, the exchange rate applied was wrong. | {
"text": "When I got cash, the exchange rate applied was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9997157454490662
},
{
"label": "POSITIVE",
"score": 0.00028421779279597104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here? | {
"text": "My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996951818466187
},
{
"label": "POSITIVE",
"score": 0.0003047951322514564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Can I return an item? | {
"text": "Can I return an item?"
} | [
{
"label": "NEGATIVE",
"score": 0.9907716512680054
},
{
"label": "POSITIVE",
"score": 0.009228360839188099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How long will a transfer take from Europe? | {
"text": "How long will a transfer take from Europe?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981997013092041
},
{
"label": "POSITIVE",
"score": 0.001800294267013669
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I have a direct debit I didn't set up | {
"text": "I have a direct debit I didn't set up"
} | [
{
"label": "NEGATIVE",
"score": 0.9914343357086182
},
{
"label": "POSITIVE",
"score": 0.008565694093704224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Why haven't I gotten my new card? | {
"text": "Why haven't I gotten my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988417029380798
},
{
"label": "POSITIVE",
"score": 0.0011583234881982207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
how does my statement get updated so i know when a refund will reflect on my balance | {
"text": "how does my statement get updated so i know when a refund will reflect on my balance"
} | [
{
"label": "NEGATIVE",
"score": 0.9991625547409058
},
{
"label": "POSITIVE",
"score": 0.0008374113822355866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I no longer want this can i cancel my purchase? | {
"text": "I no longer want this can i cancel my purchase?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996397495269775
},
{
"label": "POSITIVE",
"score": 0.0003602515789680183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
What is the maximum top up? | {
"text": "What is the maximum top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.006147381383925676
},
{
"label": "POSITIVE",
"score": 0.9938526153564453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
What is the estimated date for delivery to US? | {
"text": "What is the estimated date for delivery to US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987161159515381
},
{
"label": "POSITIVE",
"score": 0.0012838580878451467
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Will you send me a new card in China? | {
"text": "Will you send me a new card in China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975505471229553
},
{
"label": "POSITIVE",
"score": 0.0024494193494319916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about. | {
"text": "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about."
} | [
{
"label": "NEGATIVE",
"score": 0.9934462904930115
},
{
"label": "POSITIVE",
"score": 0.006553684826940298
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Can you elaborate on why I have an extra charge just for transferring? | {
"text": "Can you elaborate on why I have an extra charge just for transferring?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981800317764282
},
{
"label": "POSITIVE",
"score": 0.0018199889454990625
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent. | {
"text": "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent."
} | [
{
"label": "NEGATIVE",
"score": 0.9885862469673157
},
{
"label": "POSITIVE",
"score": 0.011413803324103355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I took out money and there is a fee. Why? | {
"text": "I took out money and there is a fee. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961353540420532
},
{
"label": "POSITIVE",
"score": 0.0038647016044706106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
my atm transaction was wrong | {
"text": "my atm transaction was wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9994902610778809
},
{
"label": "POSITIVE",
"score": 0.0005097307730466127
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I no longer want this account, what should I do? | {
"text": "I no longer want this account, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997485280036926
},
{
"label": "POSITIVE",
"score": 0.00025141151854768395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What is your refund policy for products I have purchased? | {
"text": "What is your refund policy for products I have purchased?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972689747810364
},
{
"label": "POSITIVE",
"score": 0.002731003100052476
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Why does my transfer keep generating an error message? | {
"text": "Why does my transfer keep generating an error message?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994953870773315
},
{
"label": "POSITIVE",
"score": 0.0005045789876021445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I notice there's a pending payment on my card. | {
"text": "I notice there's a pending payment on my card."
} | [
{
"label": "NEGATIVE",
"score": 0.987868070602417
},
{
"label": "POSITIVE",
"score": 0.012131919153034687
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
How long will it take to deliver to the US? | {
"text": "How long will it take to deliver to the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.998897910118103
},
{
"label": "POSITIVE",
"score": 0.001102111884392798
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
How long does it take for a transfer to reach my account? | {
"text": "How long does it take for a transfer to reach my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991764426231384
},
{
"label": "POSITIVE",
"score": 0.0008234806009568274
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Where do I go for a refund? | {
"text": "Where do I go for a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985336065292358
},
{
"label": "POSITIVE",
"score": 0.0014664395712316036
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Please tell me, do you use Visa or Mastercard? | {
"text": "Please tell me, do you use Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9880898594856262
},
{
"label": "POSITIVE",
"score": 0.011910217814147472
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Why is my ATM withdrawal still pending? | {
"text": "Why is my ATM withdrawal still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992484450340271
},
{
"label": "POSITIVE",
"score": 0.0007515616016462445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
My latest transfer seems to be missing. | {
"text": "My latest transfer seems to be missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9997665286064148
},
{
"label": "POSITIVE",
"score": 0.00023351739218924195
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How can I cancel a transaction to a wrong account? | {
"text": "How can I cancel a transaction to a wrong account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997383952140808
},
{
"label": "POSITIVE",
"score": 0.00026156683452427387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
It appears my top-ups have been canceled. | {
"text": "It appears my top-ups have been canceled."
} | [
{
"label": "NEGATIVE",
"score": 0.9997265934944153
},
{
"label": "POSITIVE",
"score": 0.00027336645871400833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
My funds must be verified | {
"text": "My funds must be verified"
} | [
{
"label": "NEGATIVE",
"score": 0.9711771607398987
},
{
"label": "POSITIVE",
"score": 0.02882285788655281
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I tried to get funds in hard cash but it was rejected! | {
"text": "I tried to get funds in hard cash but it was rejected!"
} | [
{
"label": "NEGATIVE",
"score": 0.9991733431816101
},
{
"label": "POSITIVE",
"score": 0.0008265717187896371
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I made a mistake of transferring, can I cancel my previous transfer? | {
"text": "I made a mistake of transferring, can I cancel my previous transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997054934501648
},
{
"label": "POSITIVE",
"score": 0.00029444857500493526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Why do I need to verify the top-up? | {
"text": "Why do I need to verify the top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992990493774414
},
{
"label": "POSITIVE",
"score": 0.0007009527762420475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I have a payment that I didn't make. | {
"text": "I have a payment that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.8282473683357239
},
{
"label": "POSITIVE",
"score": 0.17175264656543732
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Where in the European Union can I get a card? | {
"text": "Where in the European Union can I get a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984217882156372
},
{
"label": "POSITIVE",
"score": 0.001578245428390801
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
How to modify my details. | {
"text": "How to modify my details."
} | [
{
"label": "NEGATIVE",
"score": 0.9908526539802551
},
{
"label": "POSITIVE",
"score": 0.0091474037617445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I lost my phone. What do I need to do? | {
"text": "I lost my phone. What do I need to do?"
} | [
{
"label": "NEGATIVE",
"score": 0.999614953994751
},
{
"label": "POSITIVE",
"score": 0.0003850715875159949
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
In my app, a direct debit payment that I didn't do shows up. | {
"text": "In my app, a direct debit payment that I didn't do shows up."
} | [
{
"label": "NEGATIVE",
"score": 0.9948554039001465
},
{
"label": "POSITIVE",
"score": 0.005144582130014896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back? | {
"text": "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993027448654175
},
{
"label": "POSITIVE",
"score": 0.0006972040282562375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I have a fee showing from last time I used my card. | {
"text": "I have a fee showing from last time I used my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9956127405166626
},
{
"label": "POSITIVE",
"score": 0.004387253429740667
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
If my card payment isn't working what do I do? | {
"text": "If my card payment isn't working what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995303153991699
},
{
"label": "POSITIVE",
"score": 0.0004697313124779612
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Why was I charged a fee to transfer money? | {
"text": "Why was I charged a fee to transfer money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990111589431763
},
{
"label": "POSITIVE",
"score": 0.0009887805208563805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Help! I made a transfer in error and need to cancel it before it's complete! | {
"text": "Help! I made a transfer in error and need to cancel it before it's complete!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995724558830261
},
{
"label": "POSITIVE",
"score": 0.00042753625893965364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I was supposed to get a refund but I do not see it. | {
"text": "I was supposed to get a refund but I do not see it."
} | [
{
"label": "NEGATIVE",
"score": 0.9994207620620728
},
{
"label": "POSITIVE",
"score": 0.0005792690790258348
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How do I verify the source of my funds? | {
"text": "How do I verify the source of my funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988498687744141
},
{
"label": "POSITIVE",
"score": 0.001150123542174697
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Errors keep showing up every time I try to make this transfer and I am on a time crunch, could you please help. | {
"text": "Errors keep showing up every time I try to make this transfer and I am on a time crunch, could you please help."
} | [
{
"label": "NEGATIVE",
"score": 0.9988211989402771
},
{
"label": "POSITIVE",
"score": 0.0011788371484726667
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account. | {
"text": "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account."
} | [
{
"label": "NEGATIVE",
"score": 0.9846864938735962
},
{
"label": "POSITIVE",
"score": 0.015313543379306793
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Will I receive all the money sent to my account by SEPA transfer? | {
"text": "Will I receive all the money sent to my account by SEPA transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984664916992188
},
{
"label": "POSITIVE",
"score": 0.0015335622010752559
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
If my cash withdrawal is still not showing, is something wrong? | {
"text": "If my cash withdrawal is still not showing, is something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993330836296082
},
{
"label": "POSITIVE",
"score": 0.0006668833666481078
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Why would the ATM machine fail to give me the cash withdrawal I requested? | {
"text": "Why would the ATM machine fail to give me the cash withdrawal I requested?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985594153404236
},
{
"label": "POSITIVE",
"score": 0.0014406417030841112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about. | {
"text": "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about."
} | [
{
"label": "NEGATIVE",
"score": 0.9972780346870422
},
{
"label": "POSITIVE",
"score": 0.0027220104821026325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
i have used my card online before and wasn't charged, why am i charged now | {
"text": "i have used my card online before and wasn't charged, why am i charged now"
} | [
{
"label": "NEGATIVE",
"score": 0.9944157600402832
},
{
"label": "POSITIVE",
"score": 0.005584202241152525
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How long until my new card gets here? | {
"text": "How long until my new card gets here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984656572341919
},
{
"label": "POSITIVE",
"score": 0.001534345094114542
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What are the auto-top up policies? | {
"text": "What are the auto-top up policies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985551238059998
},
{
"label": "POSITIVE",
"score": 0.0014448313741013408
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
What do you need my identity details for? | {
"text": "What do you need my identity details for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977732300758362
},
{
"label": "POSITIVE",
"score": 0.0022267468739300966
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
My card won't let me withdraw money. | {
"text": "My card won't let me withdraw money."
} | [
{
"label": "NEGATIVE",
"score": 0.0019732124637812376
},
{
"label": "POSITIVE",
"score": 0.9980267882347107
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What are your supported countries? | {
"text": "What are your supported countries?"
} | [
{
"label": "NEGATIVE",
"score": 0.9434140920639038
},
{
"label": "POSITIVE",
"score": 0.05658587068319321
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
My card rejected a cash withdrawal. Why? | {
"text": "My card rejected a cash withdrawal. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990450739860535
},
{
"label": "POSITIVE",
"score": 0.000954966526478529
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I can't recall my password. | {
"text": "I can't recall my password."
} | [
{
"label": "NEGATIVE",
"score": 0.999016284942627
},
{
"label": "POSITIVE",
"score": 0.0009836769895628095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Is there something wrong with my ATM Card? Tried using it earlier and it did not work. | {
"text": "Is there something wrong with my ATM Card? Tried using it earlier and it did not work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997656941413879
},
{
"label": "POSITIVE",
"score": 0.00023426981351803988
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How many different cards can I have for my account? | {
"text": "How many different cards can I have for my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970322847366333
},
{
"label": "POSITIVE",
"score": 0.0029677292332053185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I asked for more cash than what was received | {
"text": "I asked for more cash than what was received"
} | [
{
"label": "NEGATIVE",
"score": 0.9983489513397217
},
{
"label": "POSITIVE",
"score": 0.0016510180430486798
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Where do I find my code to verify my top-up card? | {
"text": "Where do I find my code to verify my top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994619488716125
},
{
"label": "POSITIVE",
"score": 0.0005380497314035892
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Can I get a card? I live in the US. | {
"text": "Can I get a card? I live in the US."
} | [
{
"label": "NEGATIVE",
"score": 0.5889261960983276
},
{
"label": "POSITIVE",
"score": 0.41107377409935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
How do I top up by cheque? | {
"text": "How do I top up by cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954873919487
},
{
"label": "POSITIVE",
"score": 0.0045126061886549
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Still waiting on my refund... | {
"text": "Still waiting on my refund..."
} | [
{
"label": "NEGATIVE",
"score": 0.9920478463172913
},
{
"label": "POSITIVE",
"score": 0.007952088490128517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
i withdrew cash and dont see it reflected on the balance | {
"text": "i withdrew cash and dont see it reflected on the balance"
} | [
{
"label": "NEGATIVE",
"score": 0.997819185256958
},
{
"label": "POSITIVE",
"score": 0.0021808624733239412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |