text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
When will my top-up be completed? | {
"text": "When will my top-up be completed?"
} | [
{
"label": "NEGATIVE",
"score": 0.996903121471405
},
{
"label": "POSITIVE",
"score": 0.00309679564088583
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
What do I have to do to get a Visa card? | {
"text": "What do I have to do to get a Visa card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980883002281189
},
{
"label": "POSITIVE",
"score": 0.0019117211923003197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work. | {
"text": "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work."
} | [
{
"label": "NEGATIVE",
"score": 0.9991579055786133
},
{
"label": "POSITIVE",
"score": 0.0008421286474913359
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Is there a charge for exchanging foreign currency? | {
"text": "Is there a charge for exchanging foreign currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983223080635071
},
{
"label": "POSITIVE",
"score": 0.0016776296542957425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
My money disappeared right when I tried to top up | {
"text": "My money disappeared right when I tried to top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9995169639587402
},
{
"label": "POSITIVE",
"score": 0.00048308729310519993
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
How can I get a disposable virtual card? | {
"text": "How can I get a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995718598365784
},
{
"label": "POSITIVE",
"score": 0.00042812537867575884
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
The app is telling me that I am not me. | {
"text": "The app is telling me that I am not me."
} | [
{
"label": "NEGATIVE",
"score": 0.9986488223075867
},
{
"label": "POSITIVE",
"score": 0.0013511832803487778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Unsure how to provide my identity. | {
"text": "Unsure how to provide my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.999622106552124
},
{
"label": "POSITIVE",
"score": 0.00037790549686178565
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
What sort of restrictions are there for the disposable cards? | {
"text": "What sort of restrictions are there for the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990413784980774
},
{
"label": "POSITIVE",
"score": 0.0009585726074874401
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I am seeing in the App a payment that its not mine | {
"text": "I am seeing in the App a payment that its not mine"
} | [
{
"label": "NEGATIVE",
"score": 0.9914724826812744
},
{
"label": "POSITIVE",
"score": 0.008527543395757675
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I need to make a purchase online, where is my virtual card? | {
"text": "I need to make a purchase online, where is my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996103644371033
},
{
"label": "POSITIVE",
"score": 0.00038968806620687246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Can I get a new card in China? | {
"text": "Can I get a new card in China?"
} | [
{
"label": "NEGATIVE",
"score": 0.998569130897522
},
{
"label": "POSITIVE",
"score": 0.0014308636309579015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I can't seem to be able to use my card | {
"text": "I can't seem to be able to use my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9996834993362427
},
{
"label": "POSITIVE",
"score": 0.0003165663802064955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I would like for someone to tell me which fiat currencies that your company supports. | {
"text": "I would like for someone to tell me which fiat currencies that your company supports."
} | [
{
"label": "NEGATIVE",
"score": 0.9855729937553406
},
{
"label": "POSITIVE",
"score": 0.014426960609853268
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Why would I need a disposable card? | {
"text": "Why would I need a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994774460792542
},
{
"label": "POSITIVE",
"score": 0.000522567133884877
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Why is the purchase I made this morning still pending? | {
"text": "Why is the purchase I made this morning still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982784986495972
},
{
"label": "POSITIVE",
"score": 0.001721572014503181
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Transaction showing up many times. | {
"text": "Transaction showing up many times."
} | [
{
"label": "NEGATIVE",
"score": 0.6622802019119263
},
{
"label": "POSITIVE",
"score": 0.33771973848342896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
is there a charge on withdrawals? | {
"text": "is there a charge on withdrawals?"
} | [
{
"label": "NEGATIVE",
"score": 0.998769223690033
},
{
"label": "POSITIVE",
"score": 0.0012308050645515323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction? | {
"text": "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987099170684814
},
{
"label": "POSITIVE",
"score": 0.0012900651199743152
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges. | {
"text": "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges."
} | [
{
"label": "NEGATIVE",
"score": 0.9982142448425293
},
{
"label": "POSITIVE",
"score": 0.0017858173232525587
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
The expiration date on my card is very soon, and I need to get a new one. What are the price and delivery options for my replacement card? | {
"text": "The expiration date on my card is very soon, and I need to get a new one. What are the price and delivery options for my replacement card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995883107185364
},
{
"label": "POSITIVE",
"score": 0.0004117460339330137
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I tried to pay through my account but the payment is not going through. What's going on? | {
"text": "I tried to pay through my account but the payment is not going through. What's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993927478790283
},
{
"label": "POSITIVE",
"score": 0.0006072917603887618
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Can my daughter make an account? | {
"text": "Can my daughter make an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981374740600586
},
{
"label": "POSITIVE",
"score": 0.001862449455074966
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I tried topping off my account with a card, but the money is not in my account despite the charge going through | {
"text": "I tried topping off my account with a card, but the money is not in my account despite the charge going through"
} | [
{
"label": "NEGATIVE",
"score": 0.9995545744895935
},
{
"label": "POSITIVE",
"score": 0.0004454523732420057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Can I write a cheque to top up? | {
"text": "Can I write a cheque to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985816478729248
},
{
"label": "POSITIVE",
"score": 0.001418343628756702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Why is a transfer to a beneficiary not possible? | {
"text": "Why is a transfer to a beneficiary not possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.999531626701355
},
{
"label": "POSITIVE",
"score": 0.00046842230949550867
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How do I replace my card before it expires? | {
"text": "How do I replace my card before it expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978634715080261
},
{
"label": "POSITIVE",
"score": 0.0021364844869822264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
How do I know where my funds come from? | {
"text": "How do I know where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.999333918094635
},
{
"label": "POSITIVE",
"score": 0.0006660023937001824
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Why did I get charged more than once? | {
"text": "Why did I get charged more than once?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945237636566162
},
{
"label": "POSITIVE",
"score": 0.0054762717336416245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item? | {
"text": "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986644983291626
},
{
"label": "POSITIVE",
"score": 0.001335501903668046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I got charged twice | {
"text": "I got charged twice"
} | [
{
"label": "NEGATIVE",
"score": 0.08934662491083145
},
{
"label": "POSITIVE",
"score": 0.9106533527374268
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How can I alteration my PIN? | {
"text": "How can I alteration my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988991022109985
},
{
"label": "POSITIVE",
"score": 0.001100852619856596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I would like to top up my account automatically. How do I do that? | {
"text": "I would like to top up my account automatically. How do I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971463084220886
},
{
"label": "POSITIVE",
"score": 0.0028537099715322256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I got cash abroad and the exchange rate applied is wrong | {
"text": "I got cash abroad and the exchange rate applied is wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9996474981307983
},
{
"label": "POSITIVE",
"score": 0.0003525303618516773
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I want to shut down my account as soon as possible. | {
"text": "I want to shut down my account as soon as possible."
} | [
{
"label": "NEGATIVE",
"score": 0.9997596144676208
},
{
"label": "POSITIVE",
"score": 0.00024039405980147421
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I need to exchange a currency - can I do that here? | {
"text": "I need to exchange a currency - can I do that here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994100332260132
},
{
"label": "POSITIVE",
"score": 0.0005899215466342866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Can you check the exchange rate on a cash transaction I did overseas | {
"text": "Can you check the exchange rate on a cash transaction I did overseas"
} | [
{
"label": "NEGATIVE",
"score": 0.9899945855140686
},
{
"label": "POSITIVE",
"score": 0.010005434043705463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
What steps can I take if someone else is using my card? | {
"text": "What steps can I take if someone else is using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999038577079773
},
{
"label": "POSITIVE",
"score": 0.0009614244918338954
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
There is a payment that I was charged two times for. | {
"text": "There is a payment that I was charged two times for."
} | [
{
"label": "NEGATIVE",
"score": 0.9175794124603271
},
{
"label": "POSITIVE",
"score": 0.08242060989141464
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I am having problems with my physical card. | {
"text": "I am having problems with my physical card."
} | [
{
"label": "NEGATIVE",
"score": 0.9996668100357056
},
{
"label": "POSITIVE",
"score": 0.00033320856164209545
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
How is my ATM deposit not available yet? | {
"text": "How is my ATM deposit not available yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995725750923157
},
{
"label": "POSITIVE",
"score": 0.00042741745710372925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
My statement shows different transaction times. | {
"text": "My statement shows different transaction times."
} | [
{
"label": "NEGATIVE",
"score": 0.732957661151886
},
{
"label": "POSITIVE",
"score": 0.267042338848114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about. | {
"text": "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about."
} | [
{
"label": "NEGATIVE",
"score": 0.9902612566947937
},
{
"label": "POSITIVE",
"score": 0.009738780558109283
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How do I create a disposable virtual card? | {
"text": "How do I create a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994440674781799
},
{
"label": "POSITIVE",
"score": 0.0005559278069995344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
How quickly can you get me my card? | {
"text": "How quickly can you get me my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989540576934814
},
{
"label": "POSITIVE",
"score": 0.0010459392797201872
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
what is the fee for topping up by card? | {
"text": "what is the fee for topping up by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9930163621902466
},
{
"label": "POSITIVE",
"score": 0.0069836778566241264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I got double charged from something, what can I do? | {
"text": "I got double charged from something, what can I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9919479489326477
},
{
"label": "POSITIVE",
"score": 0.008052029646933079
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them. | {
"text": "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them."
} | [
{
"label": "NEGATIVE",
"score": 0.998991072177887
},
{
"label": "POSITIVE",
"score": 0.0010089132701978087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I am confused why there is cash I did not accept in my account | {
"text": "I am confused why there is cash I did not accept in my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9994000196456909
},
{
"label": "POSITIVE",
"score": 0.0005999342538416386
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I have a disposable card, how many transactions can I make? | {
"text": "I have a disposable card, how many transactions can I make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991835951805115
},
{
"label": "POSITIVE",
"score": 0.0008163988240994513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I think that somebody is utilizing my card without my authorization! | {
"text": "I think that somebody is utilizing my card without my authorization!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995970129966736
},
{
"label": "POSITIVE",
"score": 0.0004030294658150524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
How to receive the actual card | {
"text": "How to receive the actual card"
} | [
{
"label": "NEGATIVE",
"score": 0.08316057920455933
},
{
"label": "POSITIVE",
"score": 0.9168394804000854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Can I top-up any amount I wish on any given day? | {
"text": "Can I top-up any amount I wish on any given day?"
} | [
{
"label": "NEGATIVE",
"score": 0.976155161857605
},
{
"label": "POSITIVE",
"score": 0.02384478785097599
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I have lost my card, but need to place an online order! How do I get a virtual card instantly? | {
"text": "I have lost my card, but need to place an online order! How do I get a virtual card instantly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992885589599609
},
{
"label": "POSITIVE",
"score": 0.0007113834726624191
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
When will my deposit from this morning show up? | {
"text": "When will my deposit from this morning show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963021278381348
},
{
"label": "POSITIVE",
"score": 0.0036978491116315126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I was charged a transfer fee, why is that? | {
"text": "I was charged a transfer fee, why is that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980331063270569
},
{
"label": "POSITIVE",
"score": 0.0019669479224830866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I have a cash withdrawal that I do not recognise. | {
"text": "I have a cash withdrawal that I do not recognise."
} | [
{
"label": "NEGATIVE",
"score": 0.9985063672065735
},
{
"label": "POSITIVE",
"score": 0.0014935609651729465
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I withdraw money abroad but I didn't get the right amount. | {
"text": "I withdraw money abroad but I didn't get the right amount."
} | [
{
"label": "NEGATIVE",
"score": 0.999527096748352
},
{
"label": "POSITIVE",
"score": 0.00047294775140471756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can you tell me what I need for identity validation? | {
"text": "Can you tell me what I need for identity validation?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983128309249878
},
{
"label": "POSITIVE",
"score": 0.0016871400875970721
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
WHAT IS THE REASON FOR THAT | {
"text": "WHAT IS THE REASON FOR THAT"
} | [
{
"label": "NEGATIVE",
"score": 0.3312128782272339
},
{
"label": "POSITIVE",
"score": 0.6687871813774109
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I do not recognize the card payment. | {
"text": "I do not recognize the card payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9996603727340698
},
{
"label": "POSITIVE",
"score": 0.00033959938446059823
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
how to get virtual card | {
"text": "how to get virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9485507607460022
},
{
"label": "POSITIVE",
"score": 0.0514492429792881
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
How is the current exchange rate? | {
"text": "How is the current exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.998497724533081
},
{
"label": "POSITIVE",
"score": 0.0015022974694147706
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Can you tell me why my card payment was cancelled? | {
"text": "Can you tell me why my card payment was cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995014667510986
},
{
"label": "POSITIVE",
"score": 0.0004984822007827461
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Why is the payment I made still pending? | {
"text": "Why is the payment I made still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987609386444092
},
{
"label": "POSITIVE",
"score": 0.0012390469200909138
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Can I choose my Visa or Mastercard? | {
"text": "Can I choose my Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972501397132874
},
{
"label": "POSITIVE",
"score": 0.0027498493436723948
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
What do I do to activate my new card? | {
"text": "What do I do to activate my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.996921181678772
},
{
"label": "POSITIVE",
"score": 0.0030788397416472435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
For some reason my card payment didn't work | {
"text": "For some reason my card payment didn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997394680976868
},
{
"label": "POSITIVE",
"score": 0.00026048801373690367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on? | {
"text": "Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988310933113098
},
{
"label": "POSITIVE",
"score": 0.0011688681552186608
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
What are the disposable cards for? | {
"text": "What are the disposable cards for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996011853218079
},
{
"label": "POSITIVE",
"score": 0.0003988844691775739
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain? | {
"text": "I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980186223983765
},
{
"label": "POSITIVE",
"score": 0.0019813356921076775
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
My salary is in GBP - what should I do? | {
"text": "My salary is in GBP - what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979857206344604
},
{
"label": "POSITIVE",
"score": 0.0020142942667007446
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
What is the formula for your exchange rate? | {
"text": "What is the formula for your exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.997907280921936
},
{
"label": "POSITIVE",
"score": 0.002092733746394515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I have to verify my source of funds. | {
"text": "I have to verify my source of funds."
} | [
{
"label": "NEGATIVE",
"score": 0.9913182258605957
},
{
"label": "POSITIVE",
"score": 0.008681770414113998
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Can you send me a Mastercard, instead of a Visa? | {
"text": "Can you send me a Mastercard, instead of a Visa?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962775111198425
},
{
"label": "POSITIVE",
"score": 0.0037225259002298117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
What do I do if I have exceeded all my PIN tries? | {
"text": "What do I do if I have exceeded all my PIN tries?"
} | [
{
"label": "NEGATIVE",
"score": 0.997846245765686
},
{
"label": "POSITIVE",
"score": 0.0021537102293223143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
How can I top up with a cheque? | {
"text": "How can I top up with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974033236503601
},
{
"label": "POSITIVE",
"score": 0.002596709644421935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain? | {
"text": "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993613362312317
},
{
"label": "POSITIVE",
"score": 0.0006386741879396141
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Do you have a list of the cards and currencies supported? | {
"text": "Do you have a list of the cards and currencies supported?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960424900054932
},
{
"label": "POSITIVE",
"score": 0.003957541659474373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Is it possible to get a Visa and Mastercard from you? | {
"text": "Is it possible to get a Visa and Mastercard from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9885541796684265
},
{
"label": "POSITIVE",
"score": 0.011445855721831322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Are there steps to see where my funds come from? | {
"text": "Are there steps to see where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981510043144226
},
{
"label": "POSITIVE",
"score": 0.0018490139627829194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
My exchange rate was wrong for an Item I bought! | {
"text": "My exchange rate was wrong for an Item I bought!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997097849845886
},
{
"label": "POSITIVE",
"score": 0.0002901364932768047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives | {
"text": "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives"
} | [
{
"label": "NEGATIVE",
"score": 0.999299168586731
},
{
"label": "POSITIVE",
"score": 0.0007008169195614755
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How to receive transfers from my employer when I get paid in GBP? | {
"text": "How to receive transfers from my employer when I get paid in GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986159801483154
},
{
"label": "POSITIVE",
"score": 0.0013840649044141173
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
How do I get refills to my card when I'm traveling? | {
"text": "How do I get refills to my card when I'm traveling?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986358284950256
},
{
"label": "POSITIVE",
"score": 0.0013641072437167168
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
How can I fix this? The ATM gave me more cash than I'd asked for. | {
"text": "How can I fix this? The ATM gave me more cash than I'd asked for."
} | [
{
"label": "NEGATIVE",
"score": 0.9987817406654358
},
{
"label": "POSITIVE",
"score": 0.0012182501377537847
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Tell me about the limit for top ups. | {
"text": "Tell me about the limit for top ups."
} | [
{
"label": "NEGATIVE",
"score": 0.9056496620178223
},
{
"label": "POSITIVE",
"score": 0.09435033798217773
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I need to move money to another beneficiary. Why is it not working? | {
"text": "I need to move money to another beneficiary. Why is it not working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997827410697937
},
{
"label": "POSITIVE",
"score": 0.0002173051907448098
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Is there a fee for topping up a card? | {
"text": "Is there a fee for topping up a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.994875967502594
},
{
"label": "POSITIVE",
"score": 0.005124032963067293
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I want to start using my card. | {
"text": "I want to start using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9957263469696045
},
{
"label": "POSITIVE",
"score": 0.004273644648492336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
i entered my pin in wrong and got it frozen. how many tries do i have | {
"text": "i entered my pin in wrong and got it frozen. how many tries do i have"
} | [
{
"label": "NEGATIVE",
"score": 0.9990695118904114
},
{
"label": "POSITIVE",
"score": 0.0009304835111834109
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How do I top-up while traveling? | {
"text": "How do I top-up while traveling?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964459538459778
},
{
"label": "POSITIVE",
"score": 0.0035540403332561255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this? | {
"text": "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?"
} | [
{
"label": "NEGATIVE",
"score": 0.995326042175293
},
{
"label": "POSITIVE",
"score": 0.004673892166465521
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I need to cancel a transfer I made. | {
"text": "I need to cancel a transfer I made."
} | [
{
"label": "NEGATIVE",
"score": 0.9994947910308838
},
{
"label": "POSITIVE",
"score": 0.0005051952903158963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Why isn't a refund showing on my statement? | {
"text": "Why isn't a refund showing on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987830519676208
},
{
"label": "POSITIVE",
"score": 0.0012169861001893878
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How do I discontinue my account? | {
"text": "How do I discontinue my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990547299385071
},
{
"label": "POSITIVE",
"score": 0.0009452163358218968
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Is there a top-up limit that I have to stay under during a given period of time? | {
"text": "Is there a top-up limit that I have to stay under during a given period of time?"
} | [
{
"label": "NEGATIVE",
"score": 0.9941330552101135
},
{
"label": "POSITIVE",
"score": 0.0058669960126280785
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Why do I get declined when I try to withdraw cash? | {
"text": "Why do I get declined when I try to withdraw cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976340532302856
},
{
"label": "POSITIVE",
"score": 0.002365930238738656
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Can I do more than 10 transactions with a disposable card? | {
"text": "Can I do more than 10 transactions with a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987443685531616
},
{
"label": "POSITIVE",
"score": 0.0012555447174236178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
What are the cards and currencies that you support? | {
"text": "What are the cards and currencies that you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9650540947914124
},
{
"label": "POSITIVE",
"score": 0.03494592383503914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |