text
stringlengths 15
433
| inputs
dict | prediction
null | prediction_agent
null | annotation
stringclasses 2
values | annotation_agent
stringclasses 1
value | multi_label
bool 1
class | explanation
null | id
stringlengths 1
3
| metadata
null | status
stringclasses 2
values | event_timestamp
null | metrics
dict |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
My top is still pending. | {
"text": "My top is still pending."
} | null | null | neutral | argilla | false | null | 0 | null | Validated | null | {
"text_length": 24
} |
I need assistance with understanding which fiat currencies that you support. | {
"text": "I need assistance with understanding which fiat currencies that you support."
} | null | null | neutral | argilla | false | null | 1 | null | Validated | null | {
"text_length": 76
} |
What is the reason a transfer shows as pending? | {
"text": "What is the reason a transfer shows as pending?"
} | null | null | null | null | false | null | 2 | null | Default | null | {
"text_length": 47
} |
What do I have to do to change my pin? | {
"text": "What do I have to do to change my pin?"
} | null | null | null | null | false | null | 3 | null | Default | null | {
"text_length": 38
} |
How much do you charge for exchange rates? | {
"text": "How much do you charge for exchange rates?"
} | null | null | null | null | false | null | 4 | null | Default | null | {
"text_length": 42
} |
Why does my transfer say it is pending? | {
"text": "Why does my transfer say it is pending?"
} | null | null | null | null | false | null | 5 | null | Default | null | {
"text_length": 39
} |
Can it specifically be delivered on a certain date? | {
"text": "Can it specifically be delivered on a certain date?"
} | null | null | null | null | false | null | 6 | null | Default | null | {
"text_length": 51
} |
Where is my virtual card? | {
"text": "Where is my virtual card?"
} | null | null | null | null | false | null | 7 | null | Default | null | {
"text_length": 25
} |
Why is the top-up I made still pending. | {
"text": "Why is the top-up I made still pending."
} | null | null | null | null | false | null | 8 | null | Default | null | {
"text_length": 39
} |
I ordered my card but it still isn't here | {
"text": "I ordered my card but it still isn't here"
} | null | null | null | null | false | null | 9 | null | Default | null | {
"text_length": 41
} |
How much does it cost to exchange my balance into a foreign currency? | {
"text": "How much does it cost to exchange my balance into a foreign currency?"
} | null | null | neutral | argilla | false | null | 10 | null | Validated | null | {
"text_length": 69
} |
My top-up is taking a very long time to complete. | {
"text": "My top-up is taking a very long time to complete."
} | null | null | negative | argilla | false | null | 11 | null | Validated | null | {
"text_length": 49
} |
I do not think the pop up went through yet. | {
"text": "I do not think the pop up went through yet."
} | null | null | negative | argilla | false | null | 12 | null | Validated | null | {
"text_length": 43
} |
Is there a way to track the delivery of my card? | {
"text": "Is there a way to track the delivery of my card?"
} | null | null | null | null | false | null | 13 | null | Default | null | {
"text_length": 48
} |
I tried transferring to an account but it won't let me. | {
"text": "I tried transferring to an account but it won't let me."
} | null | null | null | null | false | null | 14 | null | Default | null | {
"text_length": 55
} |
I haven't received my transfer funds yet, where are they? | {
"text": "I haven't received my transfer funds yet, where are they?"
} | null | null | null | null | false | null | 15 | null | Default | null | {
"text_length": 57
} |
Should my top up still be pending? | {
"text": "Should my top up still be pending?"
} | null | null | null | null | false | null | 16 | null | Default | null | {
"text_length": 34
} |
Can I purchase with cash or cheque? | {
"text": "Can I purchase with cash or cheque?"
} | null | null | null | null | false | null | 17 | null | Default | null | {
"text_length": 35
} |
I have been waiting for my top-up to complete and it still hasn't gone through. | {
"text": "I have been waiting for my top-up to complete and it still hasn't gone through."
} | null | null | null | null | false | null | 18 | null | Default | null | {
"text_length": 79
} |
Why can I not take out cash? | {
"text": "Why can I not take out cash?"
} | null | null | null | null | false | null | 19 | null | Default | null | {
"text_length": 28
} |
When will my card be here? | {
"text": "When will my card be here?"
} | null | null | null | null | false | null | 20 | null | Default | null | {
"text_length": 26
} |
What is the reason I couldn't do a transfer to a beneficiary? | {
"text": "What is the reason I couldn't do a transfer to a beneficiary?"
} | null | null | null | null | false | null | 21 | null | Default | null | {
"text_length": 61
} |
Will you charge me for exchanging foreign currencies? | {
"text": "Will you charge me for exchanging foreign currencies?"
} | null | null | null | null | false | null | 22 | null | Default | null | {
"text_length": 53
} |
I'm pretty sure my top up is still pending. | {
"text": "I'm pretty sure my top up is still pending."
} | null | null | null | null | false | null | 23 | null | Default | null | {
"text_length": 43
} |
why wouldnt the atm give me money | {
"text": "why wouldnt the atm give me money"
} | null | null | null | null | false | null | 24 | null | Default | null | {
"text_length": 33
} |
I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong? | {
"text": "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?"
} | null | null | null | null | false | null | 25 | null | Default | null | {
"text_length": 115
} |
I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined. | {
"text": "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined."
} | null | null | null | null | false | null | 26 | null | Default | null | {
"text_length": 159
} |
My beneficiary didn't receive my transfer | {
"text": "My beneficiary didn't receive my transfer"
} | null | null | null | null | false | null | 27 | null | Default | null | {
"text_length": 41
} |
Why was I not able to get cash from the ATM? | {
"text": "Why was I not able to get cash from the ATM?"
} | null | null | null | null | false | null | 28 | null | Default | null | {
"text_length": 44
} |
Why can I not do a transfer | {
"text": "Why can I not do a transfer"
} | null | null | null | null | false | null | 29 | null | Default | null | {
"text_length": 28
} |
How much will I be charged for exchanging foreign currency | {
"text": "How much will I be charged for exchanging foreign currency"
} | null | null | null | null | false | null | 30 | null | Default | null | {
"text_length": 58
} |
Why can't I withdraw money? | {
"text": "Why can't I withdraw money?"
} | null | null | null | null | false | null | 31 | null | Default | null | {
"text_length": 27
} |
Is there a few for exchanging foreign currencies? | {
"text": "Is there a few for exchanging foreign currencies?"
} | null | null | null | null | false | null | 32 | null | Default | null | {
"text_length": 49
} |
What is the way to go about getting a virtual card? | {
"text": "What is the way to go about getting a virtual card?"
} | null | null | null | null | false | null | 33 | null | Default | null | {
"text_length": 51
} |
How do you top-up using cash? | {
"text": "How do you top-up using cash?"
} | null | null | null | null | false | null | 34 | null | Default | null | {
"text_length": 29
} |
I topped-up my account, but I don't think it went through. | {
"text": "I topped-up my account, but I don't think it went through."
} | null | null | null | null | false | null | 35 | null | Default | null | {
"text_length": 58
} |
How long does it take for a new card to ship? | {
"text": "How long does it take for a new card to ship?"
} | null | null | null | null | false | null | 36 | null | Default | null | {
"text_length": 45
} |
Any extra charges for exchanging currencies? | {
"text": "Any extra charges for exchanging currencies?"
} | null | null | null | null | false | null | 37 | null | Default | null | {
"text_length": 44
} |
Are currency exchanges free? | {
"text": "Are currency exchanges free?"
} | null | null | null | null | false | null | 38 | null | Default | null | {
"text_length": 28
} |
I need to make a purchase online, where is my virtual card? | {
"text": "I need to make a purchase online, where is my virtual card?"
} | null | null | null | null | false | null | 39 | null | Default | null | {
"text_length": 59
} |
why have I got a pending transfer? I'm confused!! | {
"text": "why have I got a pending transfer? I'm confused!!"
} | null | null | null | null | false | null | 40 | null | Default | null | {
"text_length": 49
} |
I couldn't get money from the ATM | {
"text": "I couldn't get money from the ATM"
} | null | null | null | null | false | null | 41 | null | Default | null | {
"text_length": 33
} |
Help, I don't know what the PIN is to my card? | {
"text": "Help, I don't know what the PIN is to my card?"
} | null | null | null | null | false | null | 42 | null | Default | null | {
"text_length": 46
} |
how many virtual cards can i have, i want 8 | {
"text": "how many virtual cards can i have, i want 8"
} | null | null | null | null | false | null | 43 | null | Default | null | {
"text_length": 43
} |
How do I get a virtual card on my device? | {
"text": "How do I get a virtual card on my device?"
} | null | null | null | null | false | null | 44 | null | Default | null | {
"text_length": 41
} |
I want a reason as to why my beneficiary is not allowed? | {
"text": "I want a reason as to why my beneficiary is not allowed?"
} | null | null | null | null | false | null | 45 | null | Default | null | {
"text_length": 56
} |
Do you accept cheques for top ups? | {
"text": "Do you accept cheques for top ups?"
} | null | null | null | null | false | null | 46 | null | Default | null | {
"text_length": 34
} |
Why am I unable to withdraw my money through this card? | {
"text": "Why am I unable to withdraw my money through this card?"
} | null | null | null | null | false | null | 47 | null | Default | null | {
"text_length": 55
} |
What is taking so long with my top up? | {
"text": "What is taking so long with my top up?"
} | null | null | null | null | false | null | 48 | null | Default | null | {
"text_length": 38
} |
When will my top up be applied? | {
"text": "When will my top up be applied?"
} | null | null | null | null | false | null | 49 | null | Default | null | {
"text_length": 31
} |
I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work. | {
"text": "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work."
} | null | null | null | null | false | null | 50 | null | Default | null | {
"text_length": 172
} |
Can you tell me how to locate my PIN? | {
"text": "Can you tell me how to locate my PIN?"
} | null | null | null | null | false | null | 51 | null | Default | null | {
"text_length": 37
} |
I tired to get cash in the ATM but it was cancelled | {
"text": "I tired to get cash in the ATM but it was cancelled"
} | null | null | null | null | false | null | 52 | null | Default | null | {
"text_length": 51
} |
How do I locate my PIN now that I have my card? | {
"text": "How do I locate my PIN now that I have my card?"
} | null | null | null | null | false | null | 53 | null | Default | null | {
"text_length": 47
} |
I did a transfer but its still pending | {
"text": "I did a transfer but its still pending"
} | null | null | null | null | false | null | 54 | null | Default | null | {
"text_length": 38
} |
Is there a reason my top-up has not gone through? | {
"text": "Is there a reason my top-up has not gone through?"
} | null | null | null | null | false | null | 55 | null | Default | null | {
"text_length": 49
} |
I want one of the virtual cards! | {
"text": "I want one of the virtual cards!"
} | null | null | null | null | false | null | 56 | null | Default | null | {
"text_length": 32
} |
I don't have my card after 1 week. What are my next steps? | {
"text": "I don't have my card after 1 week. What are my next steps?"
} | null | null | null | null | false | null | 57 | null | Default | null | {
"text_length": 58
} |
How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet. | {
"text": "How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet."
} | null | null | null | null | false | null | 58 | null | Default | null | {
"text_length": 164
} |
I want to find out what happened to my new card? | {
"text": "I want to find out what happened to my new card?"
} | null | null | null | null | false | null | 59 | null | Default | null | {
"text_length": 48
} |
Is there a specific date i can have it delivered? | {
"text": "Is there a specific date i can have it delivered?"
} | null | null | null | null | false | null | 60 | null | Default | null | {
"text_length": 49
} |
why would i be declined if i had money iin my account | {
"text": "why would i be declined if i had money iin my account"
} | null | null | null | null | false | null | 61 | null | Default | null | {
"text_length": 53
} |
How long do I wait for my PIN | {
"text": "How long do I wait for my PIN"
} | null | null | null | null | false | null | 62 | null | Default | null | {
"text_length": 29
} |
When will my top up process? | {
"text": "When will my top up process?"
} | null | null | null | null | false | null | 63 | null | Default | null | {
"text_length": 28
} |
How do I get a real card? | {
"text": "How do I get a real card?"
} | null | null | null | null | false | null | 64 | null | Default | null | {
"text_length": 25
} |
What is the charge for using a Top up card in the US? | {
"text": "What is the charge for using a Top up card in the US?"
} | null | null | null | null | false | null | 65 | null | Default | null | {
"text_length": 53
} |
What is the fee for topping up a US card? | {
"text": "What is the fee for topping up a US card?"
} | null | null | null | null | false | null | 66 | null | Default | null | {
"text_length": 41
} |
My card wont work at an ATM | {
"text": "My card wont work at an ATM"
} | null | null | null | null | false | null | 67 | null | Default | null | {
"text_length": 27
} |
Is there a charge for topping up by card? | {
"text": "Is there a charge for topping up by card?"
} | null | null | null | null | false | null | 68 | null | Default | null | {
"text_length": 41
} |
My transfer to a beneficiary did not go through. Why? | {
"text": "My transfer to a beneficiary did not go through. Why?"
} | null | null | null | null | false | null | 69 | null | Default | null | {
"text_length": 54
} |
My card has not been delivered yet and its been a week since I ordered it, please help | {
"text": "My card has not been delivered yet and its been a week since I ordered it, please help"
} | null | null | null | null | false | null | 70 | null | Default | null | {
"text_length": 86
} |
I made a top up yesterday but it's still pending. | {
"text": "I made a top up yesterday but it's still pending."
} | null | null | null | null | false | null | 71 | null | Default | null | {
"text_length": 49
} |
I can't find my PIN anywhere. | {
"text": "I can't find my PIN anywhere."
} | null | null | null | null | false | null | 72 | null | Default | null | {
"text_length": 29
} |
I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do? | {
"text": "I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do?"
} | null | null | null | null | false | null | 73 | null | Default | null | {
"text_length": 116
} |
How long does it take for pending transfer transactions to post? | {
"text": "How long does it take for pending transfer transactions to post?"
} | null | null | null | null | false | null | 74 | null | Default | null | {
"text_length": 64
} |
Why didn't my transfer to a beneficiary happen? | {
"text": "Why didn't my transfer to a beneficiary happen?"
} | null | null | null | null | false | null | 75 | null | Default | null | {
"text_length": 47
} |
What are the charges for topping up US card? | {
"text": "What are the charges for topping up US card?"
} | null | null | null | null | false | null | 76 | null | Default | null | {
"text_length": 44
} |
I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this? | {
"text": "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?"
} | null | null | null | null | false | null | 77 | null | Default | null | {
"text_length": 127
} |
I want to transfer money to a beneficiary, but I couldn't. | {
"text": "I want to transfer money to a beneficiary, but I couldn't."
} | null | null | null | null | false | null | 78 | null | Default | null | {
"text_length": 58
} |
I tried to withdraw some funds from my card, but was declined. How can I get my money? | {
"text": "I tried to withdraw some funds from my card, but was declined. How can I get my money?"
} | null | null | null | null | false | null | 79 | null | Default | null | {
"text_length": 86
} |
I can't get the ATM to give me any cash | {
"text": "I can't get the ATM to give me any cash"
} | null | null | null | null | false | null | 80 | null | Default | null | {
"text_length": 39
} |
Why is a transfer I did recently still processing? | {
"text": "Why is a transfer I did recently still processing?"
} | null | null | null | null | false | null | 81 | null | Default | null | {
"text_length": 50
} |
How can I track my card's delivery? | {
"text": "How can I track my card's delivery?"
} | null | null | null | null | false | null | 82 | null | Default | null | {
"text_length": 35
} |
I haven't received my virtual card. | {
"text": "I haven't received my virtual card."
} | null | null | null | null | false | null | 83 | null | Default | null | {
"text_length": 35
} |
If I ordered my new card last week, how much longer should I wait to receive it? | {
"text": "If I ordered my new card last week, how much longer should I wait to receive it?"
} | null | null | null | null | false | null | 84 | null | Default | null | {
"text_length": 80
} |
I am still waiting for a money transfer to appear. | {
"text": "I am still waiting for a money transfer to appear."
} | null | null | null | null | false | null | 85 | null | Default | null | {
"text_length": 50
} |
Are their fee's for top ups? | {
"text": "Are their fee's for top ups?"
} | null | null | null | null | false | null | 86 | null | Default | null | {
"text_length": 28
} |
Do you deliver the PIN separately? | {
"text": "Do you deliver the PIN separately?"
} | null | null | null | null | false | null | 87 | null | Default | null | {
"text_length": 34
} |
I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account? | {
"text": "I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account?"
} | null | null | null | null | false | null | 88 | null | Default | null | {
"text_length": 239
} |
Can I have my card delivered on Tuesday? | {
"text": "Can I have my card delivered on Tuesday?"
} | null | null | null | null | false | null | 89 | null | Default | null | {
"text_length": 40
} |
Are there any charges for using a bank card to top up | {
"text": "Are there any charges for using a bank card to top up"
} | null | null | null | null | false | null | 90 | null | Default | null | {
"text_length": 53
} |
how come i was declined | {
"text": "how come i was declined"
} | null | null | null | null | false | null | 91 | null | Default | null | {
"text_length": 23
} |
Is there an alternative to a physical card? | {
"text": "Is there an alternative to a physical card?"
} | null | null | null | null | false | null | 92 | null | Default | null | {
"text_length": 43
} |
Can i choose a specific delivery date? | {
"text": "Can i choose a specific delivery date?"
} | null | null | null | null | false | null | 93 | null | Default | null | {
"text_length": 38
} |
How much are you going to charge me if I top up my US card? | {
"text": "How much are you going to charge me if I top up my US card?"
} | null | null | null | null | false | null | 94 | null | Default | null | {
"text_length": 59
} |
Is there a problem with the payment that I see is still pending? | {
"text": "Is there a problem with the payment that I see is still pending?"
} | null | null | null | null | false | null | 95 | null | Default | null | {
"text_length": 64
} |
Where do I find my PIN for my new card? | {
"text": "Where do I find my PIN for my new card?"
} | null | null | null | null | false | null | 96 | null | Default | null | {
"text_length": 39
} |
How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move | {
"text": "How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move"
} | null | null | null | null | false | null | 97 | null | Default | null | {
"text_length": 136
} |
is my pin the same as my passcode | {
"text": "is my pin the same as my passcode"
} | null | null | null | null | false | null | 98 | null | Default | null | {
"text_length": 33
} |
I really want a physical card. How do I get one? | {
"text": "I really want a physical card. How do I get one?"
} | null | null | null | null | false | null | 99 | null | Default | null | {
"text_length": 48
} |
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