text
stringlengths
15
433
inputs
dict
prediction
null
prediction_agent
null
annotation
stringclasses
2 values
annotation_agent
stringclasses
1 value
multi_label
bool
1 class
explanation
null
id
stringlengths
1
3
metadata
null
status
stringclasses
2 values
event_timestamp
null
metrics
dict
Why is my payment in pending status?
{ "text": "Why is my payment in pending status?" }
null
null
negative
argilla
false
null
100
null
Validated
null
{ "text_length": 36 }
My transfer to a beneficiary was rejected.
{ "text": "My transfer to a beneficiary was rejected." }
null
null
negative
argilla
false
null
101
null
Validated
null
{ "text_length": 42 }
Is there a way I can check on the card on route to me?
{ "text": "Is there a way I can check on the card on route to me?" }
null
null
neutral
argilla
false
null
102
null
Validated
null
{ "text_length": 54 }
Why is the payment showing as pending from things I bought this morning?
{ "text": "Why is the payment showing as pending from things I bought this morning?" }
null
null
negative
argilla
false
null
103
null
Validated
null
{ "text_length": 72 }
I prefer Mastecard.
{ "text": "I prefer Mastecard." }
null
null
neutral
argilla
false
null
104
null
Validated
null
{ "text_length": 19 }
Are the delivery days flexible? My schedule only allows me to be a available on specific dates.
{ "text": "Are the delivery days flexible? My schedule only allows me to be a available on specific dates." }
null
null
neutral
argilla
false
null
105
null
Validated
null
{ "text_length": 96 }
Will this card work all over the world?
{ "text": "Will this card work all over the world?" }
null
null
neutral
argilla
false
null
106
null
Validated
null
{ "text_length": 39 }
When can I expect my new card to get here?
{ "text": "When can I expect my new card to get here?" }
null
null
negative
argilla
false
null
107
null
Validated
null
{ "text_length": 42 }
I want a mastercard
{ "text": "I want a mastercard" }
null
null
neutral
argilla
false
null
108
null
Validated
null
{ "text_length": 19 }
My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?
{ "text": "My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?" }
null
null
negative
argilla
false
null
109
null
Validated
null
{ "text_length": 129 }
I used the wrong account.
{ "text": "I used the wrong account." }
null
null
neutral
argilla
false
null
110
null
Validated
null
{ "text_length": 25 }
How long does it take for something to be delivered to the U.S?
{ "text": "How long does it take for something to be delivered to the U.S?" }
null
null
neutral
argilla
false
null
111
null
Validated
null
{ "text_length": 63 }
What do you charge to top up US cards?
{ "text": "What do you charge to top up US cards?" }
null
null
neutral
argilla
false
null
112
null
Validated
null
{ "text_length": 38 }
Why is my transfer stuck on pending?
{ "text": "Why is my transfer stuck on pending?" }
null
null
negative
argilla
false
null
113
null
Validated
null
{ "text_length": 36 }
I want to cancel the transaction I made earlier
{ "text": "I want to cancel the transaction I made earlier" }
null
null
neutral
argilla
false
null
114
null
Validated
null
{ "text_length": 47 }
I tried transferring money to a beneficiary, however, I was unsuccessful.
{ "text": "I tried transferring money to a beneficiary, however, I was unsuccessful." }
null
null
negative
argilla
false
null
115
null
Validated
null
{ "text_length": 73 }
I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?
{ "text": "I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?" }
null
null
neutral
argilla
false
null
116
null
Validated
null
{ "text_length": 198 }
When will it be delivered to the US?
{ "text": "When will it be delivered to the US?" }
null
null
neutral
argilla
false
null
117
null
Validated
null
{ "text_length": 36 }
Are there fees for using an international card to top up?
{ "text": "Are there fees for using an international card to top up?" }
null
null
neutral
argilla
false
null
118
null
Validated
null
{ "text_length": 57 }
It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take?
{ "text": "It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take?" }
null
null
negative
argilla
false
null
119
null
Validated
null
{ "text_length": 227 }
How come my card payment is still pending?
{ "text": "How come my card payment is still pending?" }
null
null
negative
argilla
false
null
120
null
Validated
null
{ "text_length": 42 }
What's the card you sent me's tracking number?
{ "text": "What's the card you sent me's tracking number?" }
null
null
null
null
false
null
121
null
Default
null
{ "text_length": 46 }
Will I be charged any fees if I want to add money with an international card?
{ "text": "Will I be charged any fees if I want to add money with an international card?" }
null
null
null
null
false
null
122
null
Default
null
{ "text_length": 77 }
Why hasn't my card arrived yet?
{ "text": "Why hasn't my card arrived yet?" }
null
null
null
null
false
null
123
null
Default
null
{ "text_length": 31 }
I thought I would have received my new card at this point.
{ "text": "I thought I would have received my new card at this point." }
null
null
null
null
false
null
124
null
Default
null
{ "text_length": 58 }
Is there a list of where I can use my card?
{ "text": "Is there a list of where I can use my card?" }
null
null
null
null
false
null
125
null
Default
null
{ "text_length": 43 }
What does it mean when it says that I have a payment that is pending?
{ "text": "What does it mean when it says that I have a payment that is pending?" }
null
null
null
null
false
null
126
null
Default
null
{ "text_length": 69 }
would a visa or mastercard be more suited to me?
{ "text": "would a visa or mastercard be more suited to me?" }
null
null
null
null
false
null
127
null
Default
null
{ "text_length": 48 }
I am still waiting for a money transfer to process.
{ "text": "I am still waiting for a money transfer to process." }
null
null
null
null
false
null
128
null
Default
null
{ "text_length": 51 }
Is there a charge to use a Top up card in the US?
{ "text": "Is there a charge to use a Top up card in the US?" }
null
null
null
null
false
null
129
null
Default
null
{ "text_length": 49 }
Do I have a choice for a Mastercard?
{ "text": "Do I have a choice for a Mastercard?" }
null
null
null
null
false
null
130
null
Default
null
{ "text_length": 36 }
Card payment is showing as pending
{ "text": "Card payment is showing as pending" }
null
null
null
null
false
null
131
null
Default
null
{ "text_length": 34 }
I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?
{ "text": "I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?" }
null
null
null
null
false
null
132
null
Default
null
{ "text_length": 97 }
You can use it anywhere that accepts Mastercard.
{ "text": "You can use it anywhere that accepts Mastercard." }
null
null
null
null
false
null
133
null
Default
null
{ "text_length": 48 }
I need to know why a money transfer is available.
{ "text": "I need to know why a money transfer is available." }
null
null
null
null
false
null
134
null
Default
null
{ "text_length": 49 }
I was expecting my new card by now.
{ "text": "I was expecting my new card by now." }
null
null
null
null
false
null
135
null
Default
null
{ "text_length": 35 }
Why haven't I gotten my payment yet?
{ "text": "Why haven't I gotten my payment yet?" }
null
null
null
null
false
null
136
null
Default
null
{ "text_length": 36 }
It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?
{ "text": "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?" }
null
null
null
null
false
null
137
null
Default
null
{ "text_length": 132 }
My preference is Mastercard.
{ "text": "My preference is Mastercard." }
null
null
null
null
false
null
138
null
Default
null
{ "text_length": 28 }
Are you able to delete my account?
{ "text": "Are you able to delete my account?" }
null
null
null
null
false
null
139
null
Default
null
{ "text_length": 34 }
Why have I not gotten my new card?
{ "text": "Why have I not gotten my new card?" }
null
null
null
null
false
null
140
null
Default
null
{ "text_length": 34 }
My account transfer was blocked.
{ "text": "My account transfer was blocked." }
null
null
null
null
false
null
141
null
Default
null
{ "text_length": 32 }
What places accept my card?
{ "text": "What places accept my card?" }
null
null
null
null
false
null
142
null
Default
null
{ "text_length": 27 }
I would like to have a Mastercard.
{ "text": "I would like to have a Mastercard." }
null
null
null
null
false
null
143
null
Default
null
{ "text_length": 34 }
Are there any limit on the auto top-up?
{ "text": "Are there any limit on the auto top-up?" }
null
null
null
null
false
null
144
null
Default
null
{ "text_length": 39 }
Why haven't I gotten my new card?
{ "text": "Why haven't I gotten my new card?" }
null
null
null
null
false
null
145
null
Default
null
{ "text_length": 33 }
How long does a payment show as pending before i should worry about it?
{ "text": "How long does a payment show as pending before i should worry about it?" }
null
null
null
null
false
null
146
null
Default
null
{ "text_length": 71 }
Is payment required to get a card of my own?
{ "text": "Is payment required to get a card of my own?" }
null
null
null
null
false
null
147
null
Default
null
{ "text_length": 44 }
I still don't have a card. How do I get one?
{ "text": "I still don't have a card. How do I get one?" }
null
null
null
null
false
null
148
null
Default
null
{ "text_length": 44 }
My card hasn't arrived yet. What do I do?
{ "text": "My card hasn't arrived yet. What do I do?" }
null
null
null
null
false
null
149
null
Default
null
{ "text_length": 41 }
My card still hasn't arrived after two weeks, now what?
{ "text": "My card still hasn't arrived after two weeks, now what?" }
null
null
null
null
false
null
150
null
Default
null
{ "text_length": 55 }
My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?
{ "text": "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?" }
null
null
null
null
false
null
151
null
Default
null
{ "text_length": 131 }
What businesses accept my card?
{ "text": "What businesses accept my card?" }
null
null
null
null
false
null
152
null
Default
null
{ "text_length": 31 }
I already made a transfer and want to cancel it, how do I do that?
{ "text": "I already made a transfer and want to cancel it, how do I do that?" }
null
null
null
null
false
null
153
null
Default
null
{ "text_length": 66 }
Are there any restrictions on where I use this card?
{ "text": "Are there any restrictions on where I use this card?" }
null
null
null
null
false
null
154
null
Default
null
{ "text_length": 52 }
If there isn't a lot of money left, will it automatically top-up money?
{ "text": "If there isn't a lot of money left, will it automatically top-up money?" }
null
null
null
null
false
null
155
null
Default
null
{ "text_length": 71 }
I want to close my account due to poor customer service.
{ "text": "I want to close my account due to poor customer service." }
null
null
null
null
false
null
156
null
Default
null
{ "text_length": 56 }
I would like to close my account, as I'm not happy.
{ "text": "I would like to close my account, as I'm not happy." }
null
null
null
null
false
null
157
null
Default
null
{ "text_length": 51 }
I would like to cancel my previous transaction
{ "text": "I would like to cancel my previous transaction" }
null
null
null
null
false
null
158
null
Default
null
{ "text_length": 46 }
beneficiary transfer problems?
{ "text": "beneficiary transfer problems?" }
null
null
null
null
false
null
159
null
Default
null
{ "text_length": 30 }
Is there such thing as an auto top-up option?
{ "text": "Is there such thing as an auto top-up option?" }
null
null
null
null
false
null
160
null
Default
null
{ "text_length": 45 }
Hi, I made a transfer yesterday that I need to reverse. I need to put the money in a different account.
{ "text": "Hi, I made a transfer yesterday that I need to reverse. I need to put the money in a different account." }
null
null
null
null
false
null
161
null
Default
null
{ "text_length": 104 }
when i travel can it top up automatically
{ "text": "when i travel can it top up automatically" }
null
null
null
null
false
null
162
null
Default
null
{ "text_length": 41 }
Is there an auto top up option?
{ "text": "Is there an auto top up option?" }
null
null
null
null
false
null
163
null
Default
null
{ "text_length": 31 }
I found my old card. Can I link it back into the app?
{ "text": "I found my old card. Can I link it back into the app?" }
null
null
null
null
false
null
164
null
Default
null
{ "text_length": 53 }
Please help me get a Visa card.
{ "text": "Please help me get a Visa card." }
null
null
null
null
false
null
165
null
Default
null
{ "text_length": 31 }
I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?
{ "text": "I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?" }
null
null
null
null
false
null
166
null
Default
null
{ "text_length": 134 }
I shouldn't be charged any fee for transferring .
{ "text": "I shouldn't be charged any fee for transferring ." }
null
null
null
null
false
null
167
null
Default
null
{ "text_length": 49 }
I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.
{ "text": "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now." }
null
null
null
null
false
null
168
null
Default
null
{ "text_length": 133 }
What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?
{ "text": "What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?" }
null
null
null
null
false
null
169
null
Default
null
{ "text_length": 104 }
I inadvertently completed a transaction on a wrong account.
{ "text": "I inadvertently completed a transaction on a wrong account." }
null
null
null
null
false
null
170
null
Default
null
{ "text_length": 59 }
My virtual card isn't working.
{ "text": "My virtual card isn't working." }
null
null
null
null
false
null
171
null
Default
null
{ "text_length": 30 }
My disposable virtual card was rejected.
{ "text": "My disposable virtual card was rejected." }
null
null
null
null
false
null
172
null
Default
null
{ "text_length": 40 }
How do I get refills to my card when I'm traveling?
{ "text": "How do I get refills to my card when I'm traveling?" }
null
null
null
null
false
null
173
null
Default
null
{ "text_length": 51 }
Will there be any fees for top ups?
{ "text": "Will there be any fees for top ups?" }
null
null
null
null
false
null
174
null
Default
null
{ "text_length": 35 }
How do I auto top-up?
{ "text": "How do I auto top-up?" }
null
null
null
null
false
null
175
null
Default
null
{ "text_length": 21 }
I wish to cancel a transfer
{ "text": "I wish to cancel a transfer" }
null
null
null
null
false
null
176
null
Default
null
{ "text_length": 27 }
Is auto top up a provided service?
{ "text": "Is auto top up a provided service?" }
null
null
null
null
false
null
177
null
Default
null
{ "text_length": 34 }
When is a payment I made with my card going to clear>
{ "text": "When is a payment I made with my card going to clear>" }
null
null
null
null
false
null
178
null
Default
null
{ "text_length": 53 }
Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app
{ "text": "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app" }
null
null
null
null
false
null
179
null
Default
null
{ "text_length": 170 }
Can I automatically top-up when traveling?
{ "text": "Can I automatically top-up when traveling?" }
null
null
null
null
false
null
180
null
Default
null
{ "text_length": 42 }
Why is my transfer more expensive than I thought?
{ "text": "Why is my transfer more expensive than I thought?" }
null
null
null
null
false
null
181
null
Default
null
{ "text_length": 49 }
I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?
{ "text": "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?" }
null
null
null
null
false
null
182
null
Default
null
{ "text_length": 102 }
I can't use my virtual disposable card
{ "text": "I can't use my virtual disposable card" }
null
null
null
null
false
null
183
null
Default
null
{ "text_length": 38 }
The app declined my top up. What did I do wrong?
{ "text": "The app declined my top up. What did I do wrong?" }
null
null
null
null
false
null
184
null
Default
null
{ "text_length": 48 }
I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.
{ "text": "I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed." }
null
null
null
null
false
null
185
null
Default
null
{ "text_length": 119 }
Why hasn't my payment gone through?
{ "text": "Why hasn't my payment gone through?" }
null
null
null
null
false
null
186
null
Default
null
{ "text_length": 35 }
Why is my card payment still pending? It should have gone through already.
{ "text": "Why is my card payment still pending? It should have gone through already." }
null
null
null
null
false
null
187
null
Default
null
{ "text_length": 74 }
Is my card ready for use or does it need activated and if so how?
{ "text": "Is my card ready for use or does it need activated and if so how?" }
null
null
null
null
false
null
188
null
Default
null
{ "text_length": 65 }
I need a card reactivation, I had reported my card lost but I ran across it in my jacket.
{ "text": "I need a card reactivation, I had reported my card lost but I ran across it in my jacket." }
null
null
null
null
false
null
189
null
Default
null
{ "text_length": 89 }
How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.
{ "text": "How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since." }
null
null
null
null
false
null
190
null
Default
null
{ "text_length": 141 }
I just got my new card, how do I activate it?
{ "text": "I just got my new card, how do I activate it?" }
null
null
null
null
false
null
191
null
Default
null
{ "text_length": 45 }
Is there a limit on auto top-up?
{ "text": "Is there a limit on auto top-up?" }
null
null
null
null
false
null
192
null
Default
null
{ "text_length": 32 }
I need to terminate my account.
{ "text": "I need to terminate my account." }
null
null
null
null
false
null
193
null
Default
null
{ "text_length": 31 }
I got some items this morning but the payment says pending
{ "text": "I got some items this morning but the payment says pending" }
null
null
null
null
false
null
194
null
Default
null
{ "text_length": 58 }
Why is the payment I made still pending?
{ "text": "Why is the payment I made still pending?" }
null
null
null
null
false
null
195
null
Default
null
{ "text_length": 40 }
So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?
{ "text": "So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?" }
null
null
null
null
false
null
196
null
Default
null
{ "text_length": 220 }
Where can I find the auto-top up feature?
{ "text": "Where can I find the auto-top up feature?" }
null
null
null
null
false
null
197
null
Default
null
{ "text_length": 41 }
This transaction needs both a Visa and a Mastercard.
{ "text": "This transaction needs both a Visa and a Mastercard." }
null
null
null
null
false
null
198
null
Default
null
{ "text_length": 52 }
I did a topup successfully but its not showing in balance. I think there is some problem in system.
{ "text": "I did a topup successfully but its not showing in balance. I think there is some problem in system." }
null
null
null
null
false
null
199
null
Default
null
{ "text_length": 99 }