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corporate banking assistant intern objective dynamic selfmotivated financial data analyst diverse expertise programming mathematics finance extensive experience assisting development upgrading database systems analytical techniques quick learner absorb new ideas communicate clearly effectively skills programming language cc python matlab sql r lua vba machine learning supervised learning unsupervised learning deep neural networks finance corporate banking financial forecasting financial analysis language english chinese experience corporate banking assistant intern may 2015 august 2015 company name city state wrote commercial mortgage recommendation reports risk management including properties appraisals cash flow analysis asset coverage analysis raroc analysis sensitivity analysis researched us small medium enterprises using sql novel financial products made recommendation senior management profitable industry company size optimized commercial loan clients information management developing updatable documentation notification system using vba considerably improved efficiency loan department office assisant intern june 2012 august 2012 company name city state developed customers feedback system using vba optimize working procedures improved working efficiency low interest rate bond team 20 updated standardized procedures interviewing employees building statistic model enhanced productivity division undergraduate researcher march 2011 may 2012 company name city state created image classification solutions differentiating background size target objects improved image processing speed 30 well cut research cost labeled wild animalss body coordinates images assisted developing supervised machine learning algorithm computational informatics tools collaborative wildlife monitoring program assistant analyst intern june 2010 july 2010 company name city state researched china mobile market gathering annual mobile productivity data ministry industry information technology china well assisted edition industry report based analysis jp morgan bloomberg participated financial duediligence benshan media subsidiary companies developed timesaving method reorganization process different target companies education master science computer engineering 2016 university missouricolumbia city state usa graduate research assistantships gpa 34640 bachelor science finance banking 2013 university missouricolumbia city state usa minor mathematics vice president chinese business student association | BANKING |
freelance graphic designer summary accomplished graphic designer 15 years experience graphic design camera ready color separation layout editing research advertising public relations project manager photography web ad logo design etc excellent communication skills effective problem solver multitasker 4color separation fake color digital photography research edit material final publications detailed oriented always met deadlines proficient organizing monitoring large projects effective spanish translator interpreter excellent customer service team player highlights mac windows platforms hardware scanners laser inkjet printers large format color poster printers software adobe cs5 photoshop illustrator dreamweaver indesign flash acrobat pro 95 corel draw x6 photoshop elements 8 ms office visio professional adobe flash cs55 animation certification cameras 35 mm digital cameras canon rebel xti sony f828 typing 80 experience freelance graphic designer 092008 current city state logo designs color separation duotones book covers banners website buttons thesis portfolios brochures menus web design multimedia presentation prepress illustration animation movie clips magazine covers etc fine artist city state commission work 2d illustration airbrushing charcoals oils acrylics etc 3d functional decorative pottery clay sculpture cone 9 raku visual merchandising manager 102004 082008 company name city created marketing campaigns launch new products services promote large annual events wine festivals fashion shows book signings celebrity meet greets etc ordered computer hardware office supplies graphic tools materials conceived initiated developed original designs concepts visual layout create several publications exhibits presentation materials using stock photography digital images taken digital cameras illustration selecting appropriate typography size paper stock weight color print logos menus bitrifold brochures flyers posters food menus placemats booklets magazine covers tickets signs tvpresentation slides tshirt designs bookmarks newspaper ads pages certificates diplomas web page ads cd covers forms banners teasers etc promote several instore events programs sales book signings fashion shows large community events wine festivals book signings celebrity meet greets contacted maintained excellent business relations local print shops vendors community leaders public affairs office possessed full knowledge required print shop forms single item hot shop weekly quarterly monthly requisition forms proficient print shop guidelines including time requirements layout presentations camera ready artwork remained abreast technical characteristics reproduction processes offset screen printing mechanics cropping scaling reproduction costs katia miller page 2 key accomplishments implemented new initiative designing creating historical panels air force marines military clothing stores mcss okinawa new initiative implemented pacific region successfully reached goal reducing office expenses 3333 2007 versus 2006 visual information assistant 042000 052004 company name provided expertise graphic design marketing strategies promote programs events 19 facilities base prepared edited coordinated editorial design layout weekly 319 force supports activity page northern highlights 4page insert base newspaper leader collected events programs information facility managers edited designed layout monthly 2color 8page brochure guide assigned base commander 319th services deputy commander design color logos base annual winter summer bash education las vegas nv adobe cs5 certification 072013 lv pita professional institute technology bfa visual arts 052000 university north dakota walton community college city state gpa gpa 380 visual arts gpa 380 graphic arts technology 081993 gpa gpa 355 graphic arts technology gpa 355 languages spanish read write speak fluently translate black whitecolor digital traditional photography interests project 150 october 2015ongoing graphic designer visual merchandising center artrageous event may 2015 set artwork auction habitat humanity jan 2015 material collector okinawa special olympics jan 2005 helped set event red river valley gymnastics 19992004 graphic designer photographer event planning american red cross grand forks flood april 1997 voucher claims processor additional information awards aafes pacific commanders coin aafes okinawa exchange okinawa japan 082008 aafes excellence award aafes okinawa exchange okinawa japan 082008 employee holiday special recognition award aafes okinawa exchange okinawa japan 122006 outstanding performance award 319th services squadron grand forks afb nd 012001 volunteer project 150 october 2015ongoing graphic designer visual merchandising center artrageous event may 2015 set artwork auction habitat humanity jan 2015 material collector okinawa special olympics jan 2005 helped set event red river valley gymnastics 19992004 graphic designer photographer event planning american red cross grand forks flood april 1997 voucher claims processor skills 3d acrylics acrobat adobe dreamweaver photoshop ads air force animation banners bash book brochures brochure bi cd color hardware computer hardware corel draw designing digital cameras editorial fashion flash forms functional graphic design graphic illustration illustrator indesign inkjet printers laser layout logos logo mac marketing strategies marketing materials ms office office windows multimedia newspaper operating systems page photography 35 mm camera cameras posters prepress presentations print shop printers processes publications read sales scaling scanners sculpture spanish tv typography typing visio professional web design website web page | DESIGNER |
hr manager executive profile accomplished hr professional experienced strategic planning organizational development management human resources business operations savvy team leader skilled attracting qualified talent pivotal contributor senior operating leadership executives providing hr leadership multiple sites due diligence conversation innovative problem solver strategic decision maker strong communicator benefits acquisition retention recruitment compensation labor relations benefits acquisition retention recruitment compensation labor relations skill highlights tonya bell phr human resources professional organizational development strategic planning talent management change management employee relations er training development performance management hr information systems hris organization development od change management employee relations er training development performance management hr information systems hris organization development od ms word powerpoint excel access publisher adobe illustrator sap oracle ceridian kronos professional experience 032013 current hr manager company name worlds largest airline operating nine domestic hubs across us largest hub dfw airport located dallas tx 877 flights depart daily throughout north america caribbean europe asia managed aspects human resources employee relations customer ops dca lga us airways partnered legal create manage new ada religious accommodation training process new american airlines aligned line maintenance administration reduce number outstanding ada cases 25 zero three months hr business partner manager supporting base line maintenance northeast southeast regions provide ongoing training around harassment discrimination afwtaesl resulted 50 decrease complaintsinvestigations investigate draft responses external complaints represent defend companys interest position 062005 102012 human resources consultant company name city state worlds leading global foodservice retailer offering number fast food meals products 33500 locations 119 countries consulted coached established strategic relationships key operations staff leadership order impact influence decisionmaking managed executed annual performance review talent management cycle staff restaurant managers 100 restaurants managed compliance company policies initiatives well changes around state federal employment laws conceived developed introduced hiring process became platform mcdonalds wow crew orientation facilitated supported succession planning process assigned markets focus achieving diversity creating developmental plans high performing high potential staff resulting 21 staff promotions three years partnered operations design develop training system increase employee awareness resulting 10 improvement food costs 6 increase sales developed implemented evaluated compensation policiesbenefits programs pay structures impacted 30000 restaurants globally conceptualized communicated implemented brand ambassador program increasing retention 60 cut staffing costs 31 032001 062005 human resources manager company name city state organization empowering people living mental illness cooccurring substance disorder live learn work participate successfully communities integrated mental health services community resources orchestrated culture change initiative reform processes introducing employee intranet allowing folks electronically sign benefits review personnel information improved retention 75 decreased recruiting costs 21 annually headed hr department took innovative approaches recruitmentretention improving employee morale enhancing employee benefits conducting impact studies costbenefit analysis programs department cofacilitated organizational strategic planning process agencys fiveyear plan managed hr department four staff well well function indirect supervisor 20 agency administrative staff volunteers developed implemented employee relations programs promoted positive organizational culture eg awards recognition special events wrote oversaw policies standards practices performance evaluations pay performance well conducted annual wage salary surveys grew st lukes house professional education program training sessions per year state art training program offering 50 workshops seminars educational events annually education 52013 bs communications university phoenix communications 122003 shady grove hr certificatephr certification university maryland interests member society human resource management since 2001 certified career development facilitator freelance writer grace magazine christian magazine encourages empowers women ages skills ada administrative adobe illustrator art agency benefits ceridian change management decisionmaking dca employee relations special events fast focus hiring hris hub hubs human resources hr information systems kronos leadership legal mental health mental illness access excel powerpoint publisher ms word oracle organizational development organization development organizational performance management personnel policies processes recruiting recruitment sales sap seminars staffing strategic strategic planning supervisor surveys workshops additional information awards professional affiliations best results commitment survey award bwr hr team 2006 thru 2011 directors award 2008 2009 2010 us human resources business partner award 2007 extra mile award 2007 best class 2006 people pillar award 2006 gold hat award 2005 member society human resource management since 2001 certified career development facilitator freelance writer grace magazine christian magazine encourages empowers women ages | HR |
production excellence specialist summary resultsdriven skilled quality specialist focused achieving success increased productivity improvements quality safety operations administration knowledge expertise quality control quality assurance lean management six sigma techniques methods improving efficiency process organizations quality procedure highly motivated aptitude tenacity resolve challenging issues work productively team members supervisors accomplish organizations future vision goal highlights experienced production scheduling knowledgeable quality control standards procurement specialist knowledge 5s methodology experience value stream mapping dedication product quality global strategic sourcing procedure development client relationships quantifiable revenue increases lean manufacturing design analytical cost reduction containment qaqcaudits reports expert multisite operations process improvement strategies systems implementation relationship building microsoft office suite expert productivity improvement specialist troubleshooting problem solving market penetration accomplishments planned directed coordinated assigned 14 employers efficiently meet production requirements contributed annual 25 increase productivity improvements operations quality safety administration supervised managed 14 inspectors 20 manufacturing factories created critical kpis track improve ontime delivery customer issues safety statistics boosted customer satisfaction ratings 100 16 moths months personally managed production activities guarantee 100 orders shipped ontime experience company name october 2015 january 2016 production excellence specialist city knowledge use operational equipment efficiency oee pcb manufacturing environment expertise proficiency lean manufacturing six sigma methodologies identify direct analyze machine group cells printed circuit board pcb electromechanical components development optimization oee reports standard operating procedures sop process protocols guidelines understanding comprehension following tools root cause analysis value stream map process map pareto chart kaizen 7 wastes statistical process control company name february 2014 september 2015 procurement operations manager city developed updated maintained sops client guidelines hr technical manuals protocols insight company managed professionally 14 employees insight quality services asian operations accountable implementation strategic objectives developing operations strategy planning production services client communication best practices knowledge lean manufacturing systematic methods tools reduce waste increase quality efficiency chinese manufacturing factories successfully assisted clients quality control improvements manufacturing challenges conducted quality control inspections china supervised 14 inspectors conducing inspections jewelry electronic products assessed trained personnel promotion crossfunctional operations led regular standup meetings events continuous improvement projects measurable goals developed implemented databased solutions timely manner assessed trained personnel promotion crossfunctional operations coordinated closely quality control regarding products awaiting dispositions supervised production schedules production quality time delivery defined manufacturing performance standards reviewed performance outcomes set future targetsidentified staffing capital needs collected relevant data wrote justifications established needs diligently maintained safety quality standards implemented root cause corrective actions remove production constraints improve product quality enforced culture lean manufacturing continuous improvement providing operational leadership reviewed production orders schedules delivery dates inventory levels determine product availability trained developed counseled employees develop high performing teamcompleted key projects time budget high level accuracy budgeted monthly departmental expenses implemented cost controls developed maintained strong clear communication rapport plant personnel created workforce planning development models inform quarterly scheduling processes company name september 2013 january 2014 internal production auditor city actively suggested operational improvements enhance quality improve production times reduce costs helped achieve company goals supporting production workers developed production tracking quality control systems analyzing production quality control maintenance operational reports detect production problems inspected finished products quality adherence customer specifications monitored adjusted production processes equipment quality productivity monitored production processes adjusted schedules adhered applicable regulations policies procedures health safety environmental compliance coordinated inventory cost control programs worked managers implement companys policies goals reviewed operations conferred technical administrative staff resolve production processing problems company name october 2006 december 2012 aviation boatswains fuels technician city state successfully trained 54 personnel qa protocols equipment maintenance msds sops fuels evolutions effective decisionmaker highpressure environments supervised operation organizational maintenance jp5 fuel systems specialized equipment completed multiple fire prevention safety training effectively tested 1140198 gallons jet propulsion fuel two persian gulf pacific deployments excellent personal accountability punctuality zero issues entire military term education university maryland university college 2002 bachelor science information systems management information systems management languages english fluent read write speak spanish fluent read write speak mandarin chinese basic conversational speak german basic conversational speak skills client relations software dynamics crm desktop publishing software photoshop illustrator microsoft ms access ms excel ms outlook ms power point microsoft publisher ms word business management software erp netsuite | AVIATION |
assistant director polar expeditions summary acquire executive assistant position dynamic company detailed project management writing creative communication experience allow take leadership role managing multiple responsibilities highlights strong digitalfilm photography photo editing print design skills great presentation skills creating visually appealing concise presentations proposals brochures pcmac literate word excel outlook photoshop indesign powerpoint mappoint leo software experience 042011 122011 assistant director polar expeditions company name city state expedition sales procurement sold polar adventure expeditions global clientele maintained client vendor relationships communicated clients details expeditions cost payments expect requirements forms developed contributed success largest south pole season companys history negotiated vendor agreements wrote industry related agreements managed created projectexpedition timelines created detailed expedition client itineraries produced commission income built industryrelated partnerships created handbooks expedition summaries expedition blogs wrote successful greenland crossing blog digital photography video tracked client payments invoicing commissions etc social media networking 032007 012012 designer company name city state independent contractor produced direct marketing materials brochures catalogs established company branding responsibilities included extensive photo editing digital photography created layout writing design successful direct marketing materials 032004 012009 executive assistantloan closer company name city state worked closely executive vpprincipal assistant vp cfo development analyst property management prestigious investors third party clients deadlinedriven setting ensure successful financing commercial investments managed highly confidential information executive calendar supervised project timelines photographed commercial properties use proposals financeinvestor packages created financeinvestor packages successfully gained lender financing investor support managed due diligence involving lenders third party inspectors appraisers attorneys administered multiple loan closings cooperation investors attorneys lenders title companies developed mortgage section database software conjunction leosoftware drafted agreements managed details confidential paperwork simultaneously multiple deals oversaw deal calendar coordinated projects conception close maintained extensive closing book library entertained clients events managed event planningorganization including invitation designs managed closings totaling 300 million 2007 042000 062003 public relations associate company name city state managed eventmeeting logistics travel nationally internationally organized confidential meetings highprofile political clients conducted talent management media grand openings across us client research significant participant strategy sessions arranged media meet greet opportunities executive political clients media outreach contacted placed tv radio print media prestigious events drafted media releases proofededited proposals associated written materials created formatcompiled data confidential survey distributed illinois department public health 081999 032000 image coordinator company name city state managed images film digital businesstobusiness catalogs fliers newspaper ads assisted direction photo shoots retouched lowres images communicated retouching guidelines inhouse staff print vendors edited layouts prepared fliers ads catalogs print coordinated use stock photography managed multiple projects vendor relations highly deadline driven agency creative personnel communicator art directors photo department designers account managers 041998 081999 assistant company name city state assisted directors board directors human resources key participant development fundraising events including staffing events annual benefit concert gained support jewish community centers drafted employee resource book assisted hiring office clerks organized board meetings functions education bachelor arts photography fiction writing columbia college chicago city state gpa deans list deans list spring 1999 skills photo photoshop ads analyst art agency book branding brochures catalogs closing concise clientele client clients database software digital photography direct marketing direction due diligence event planning film finance financing forms fundraising hiring human resources indesign investments invoicing layout logistics mac materials meetings excel office outlook powerpoint word communicator networking newspaper personnel photo editing photography presentations presentation skills print design print media procurement property management proposals public health radio research sales staffing strategy vendor relations video written desktop publishing software photoshop indesign | PUBLIC-RELATIONS |
media support specialist professional summary ive working technical support field last 4 years honing professional skills well applying personality lead work directly senior level clients involved traveling across country installing hardwaresoftware well trainingsupporting clients high stress environment television broadcastautomotive industries looking specific position company promotes internal growth rewards hard work place people happy work skills active directory automotive computer hardware hardware client clients data management dc documentation dns network cabling xml features file management forms ftp inspect inventory ip journalism json lan law notes managerial meetings merchandising excel microsoft office programs office outlook powerpoint word migration network support network networking proof reading public speaking quality assurance recording research sales software developers strategy supervision system administration telephone phone troubleshoot web server wan skills team liaison conflict resolution data management client facing personality network setup hardwaresoftware troubleshooting helpdesk support client assessment analysis emergency support root cause analysis strong verbal communication selfmotivated work history media support specialist company name 022017 052018 daily tasks inspect configure deploy new upgraded personal computer equipment according defined plans travel client locations across country training products installation media hardware respond enduser calls promptly apply proper operation equipment software install set repair replace network computer hardwaresoftware troubleshoot network solutions including lanwan connections tciip communications dns configurations minor experience active directory system administration perform network cabling installation testing configurations using networking testing equipment termination tools collaborate computer network support staff solve complex computer connectivity problems maintain enforce various forms documentation including software licensing hw inventory worked liaison development team sales cater products clientsend users provided quality assurance software implemented changes based user habits feedback documented tracked analytics software usage create profiles customers better engage currentfuture clients minor experience formatting creating web technologies jsonxml accomplishments worked client feedback software developers implement new features became standard future software releases developed new methods acquiring hardware reduce costs half launched products largest metro markets united states nyc dc philadelphia ect migrated documentation previous administrations web server updated hosting service redline automotive merchandising technical support specialist daily tasks compose develop routine detailed internet listings using web based software maintaining accurate detailed contact records clients ability establish priorities work independently proceed objectives without supervision establishes communications regular basis company manager andor staff clients answer telephone calls emails review messages return phone calls timely manner manages inventory systems clients data training new employees daily tasks concepts automotive industry reviewing others work meet company standards meet goals goto contact large scale clients acted liaison developers clients experience ftp communication functions accomplishments assisted migration previous data management system newly developed system recruited trained staffs since promoted managerial tier 2 positions reshaped training tools accommodate remote workforce intern company name 022013 052013 daily tasks daily office tasks including file management labeling setting appointments meetings active use microsoft office programs including wordexcelpowerpointoutlook use research skills pertaining legislation grant opportunities best management practices recording minutesnotes various internalexternal meetings proof reading various documents inconsistencies errors development comprehensible summaries reports accomplishments participation development dcnrs 2014 outdoor recreation plan published thesis motivating youth recreation outdoors education ba political science indiana university pennsylvania city state 2013 honors graduated cum laude 2013 deans list fall 2012 spring 2013 semesters gpa 339 coursework international law legislative process journalism mass media american foreign policy research methods political sci state local political system political systemsmil strategy public speaking judicial process fund military science comp govt ii nonwest pol systems thesis motivating youth recreate outdoors accomplishments worked client feedback software developers implement new features became standard future software releases developed new methods acquiring hardware reduce costs 30 launched products largest metro markets united states nyc dc philadelphia ect assisted migration previous data management system newly developed system recruited trained staffs since promoted managerial tier 2 positions reshaped training tools accommodate remote workforce | DIGITAL-MEDIA |
overnight pharmacy technician professional summary highly motivated skilled individual extensive background experience customer service administration retail longterm care hospital pharmacy studied intro pharmacy anatomy physiology medical terminology pharmacology pharmaceutical calculations trained principles pharmacy math dosages knowledge unit dose medication preparation computer proficiency ms word excel access powerpoint education training rasmussen college december 2013 associate applied science pharmacy city state gpa gpa 358 deans list awardee 4 consecutive quarters twoyear pharmacy technician program included pharmacy based general education courses gpa 358 deans list awardee 4 consecutive quarters skills trained compounding intravenous chemotherapy admixtures extensive training calculating compounding pediatric admixtures chemotherapy skilled taking multiple tasks fast paced environment knowledge processes involved maintaining sterile environment compounding ivs licenses certified licensed pharmacy technician state illinois skill highlights strong decisionmaking ability efficient accurate strong clinical background accomplished pediatrics hospital retail pharmacy professional inventory management medication compounding expert pharmaceutical storage awareness hipaa trained exceptional patient care interaction meticulous attention detail excellent multitasker works well pressure able work hands continuously ability handle fastpaced environment strong organizational skills active listening skills sharp problem solver energetic work attitude large cashcheck deposits expert customer service expert adaptive team player openingclosing procedures focused customer satisfaction skilled multitasker cash handling reliable team worker food beverage handling expert strong customer relationship builder able work fast paced environment alcohol knowledge strong leader professional experience company name october 2014 current overnight pharmacy technician city state fill scheduled stat patient orders process refill requests care connection charge patient print fill patient order fill code carts clot boxes emergency drug kits take inventory batched iv compounds based set par levels drug stability answer phone calls assist pharmacists resolving questions problems require rph compound routine iv order paying special attention stat iv orders extremely time sensitive severe situations compound chemotherapy orders using appropriate personal protective equipment correct supplies closedsystem compounding correct calculations appropriate dosage company name august 2014 april 2015 pharmacy technician registry city state fill unit dose medications well compounding admixtures stat orders patients prepare refill anesthesia epidural crash cart trays replaced carts collect prepare medications patient orders pyxis refill pyxis machine correct medications pull outdated medications well returnsdiscontinued patient medications sterile compounding iv fluids using aseptic technique company name january 2014 april 2015 iv technician city state compound intravenous admixtures using proper sterilization techniques correctly label iv compounds accurate patient drug facility information scan orders designated totes sorted facility restock supplies used orders place order purchaser items low stock company name april 2013 january 2014 control techniciancontrol edk technicianfill floor technician city state control technician fill send narcotic prescription orders patients take inventory narcotics hand everyday control edk technician take inventory returned narcotic emergency drug kits document drugs removed nursing facilities replenish missing drugs box fill floor technicianfill send prescriptions orders patients well nonsterile compounding topical oral medications company name july 2012 may 2013 certified pharmacy technician city state verify prescription count medication label dispense type process new prescriptions ordering medication warehouse mckesson troubleshooting insurance problems comprehensive knowledge hipaa laws company name april 2012 october 2012 administrative assistant city state successful leader equally effective member team highly organized able multitask accomplish multiple objectives professional demeanor attentive detail expertise coordinating supervising school functions activities company name may 2008 january 2012 cashier server city state cross trained cashier wait staff fastpaced restaurant cashing orders register retrieving customers items extensive cash handling large amounts calculating using basic math give appropriate amount change customers assisted training new employees delivered exceptional service customers timely friendly manner inside dining room pick areas restaurant served customer dining food well mixing alcoholic nonalcoholic | ADVOCATE |
manager quality engineering executive summary 14 years experience fields class ii iii medical device manufacturing molecular diagnostics biotechnology last 8 managing engineers technicians well supervisors bring strong technical leadership organization solid background data analysis statistics use develop continuously improve aspects manufacturing process focus efficiency consistency core qualifications proengineercreo minitab ms office suite ms project ms visio injection molding trackwise catsweb professional experience manager quality engineering april 2014 current company name city state manage quality engineering team complaints department metrology department alcons class ii class iii medical device manufacturing facility responsible improving site compliance reducing recurring deviations ncr investigations capa implementation investigate customer complaints interface regulatory groups provide feedback doctors direct teams provide calibration support two medical devicemanufacturing facilities responsible setting priorities providing direction coaching motivation mentoring development exempt nonexempt direct reports senior engineer ii managed process engineering automation groups march 2011 april 2014 company name city state process control lead responsibilities added september 2013 managed process engineering automation groups alcons class iiiii surgically implantable optic device delivery systems manufacturing facility responsible setting priorities providing direction coaching motivation mentoring development exempt nonexempt direct reports responsible engineering activities support related aspects manufacturing process including injection molding assembly curing cnc machining chemical processing inspection applied technical expertise improve yield acrysof® manufacturing helped reduce particulate reject rate wavefront product 50 reduced dimensional failures 5 led implementation multiple automation projects improved quality increased capacity reduced cycle time paybacks realized 1 3 years managed departmental budget automation budget well capital projects achieve savings least 100k without sacrificing service levels senior engineer september 2007 march 2011 company name city state supervised drafting group custom tool production milling injection molding clean room engineering support staff class ii class iii medical device manufacturing set priorities provided direction supervision direct reports specified developed procured validated addition vision inspection systems automated milling machines improved cut quality consistency acrysof® singlepiece iols provided technical support injection molding process assembly curing machining clean room operations process engineer ii february 2005 september 2007 company name city state engineer responsible process development improvement alcons class iiiii medical device manufacturing site designed built validated implemented next generation automated milling machines use acrysof singlepiece iol manufacturing increased output acrysof singlepiece iol milling 25 impacting quality iterative process adjusting key parameters verifying impact cycle time product quality designed built tested validated prototype packaging labeling workstation evaluated prototype ergonomics work flow help production personnel modified design accordingly built validating remaining 23 workstations validated improvements software initial release resultant stations prevent packaging failures getting field developed analyzed proof concept models evaluate manufacturing improvements using proe prior implementation set priorities provided direction supervision one direct report research engineer september 2003 february 2005 company name city state designed built tested automated reagent packaging system improve lot homogeneity increase manufacturing throughput labinatube liattm technology created original labview programs amended existing programs improve functionality numerous test fixtures automated systems designed built novel spottingdevice producing protein microarrays compatible 96well microplate format high throughput applications programmed labview spotting routine protein microarray spottingdevice tested numerous concepts develop design parameters liat analyzer ietube tensioning segment length tube diameter assisted preparation patent applications responses examiners actions patent examiner july 2002 september 2003 company name city state reviewed patent applications compliance united states code determined novelty invention composed reviews applications communicated applicants assist patent process graduate research assistant september 2000 july 2002 company name city state designed built tested apparatus producing solgel based dna hybridization arrays developed troubleshot instrumentation controlling pad size placement within array developed solgel production protocol provide specific pore size flow characteristics use capillary chromatography created aerogel samples conducted compression testing measured internal surface area education master science mechanical engineering university virginia city state bachelor arts physics biology colby college city state skills manufacturing assembly automation budget calibration cnc coaching ms office suite ms project ms visio minitab stat graphics process engineering manufacturing process development improvement manufacturing yield improvement cip pro engineercreo awards memberships alcon special achievement award graduated distinction physics member sigma pi sigma physics student honor society | ENGINEERING |
teacher skills charts excellent communication conferences conflict resolution critical thinking focus instruction instructional design lesson planning managing meetings office problem solving processes progress teacher teaching time management written experience teacher august 2004 march 2014 company name city state teacher develops curriculum childs biological cognitive socioemotional processes mind committed healthy maturation every child involved teacher august 2002 june 2004 company name city state coordinated parentteacher conferences school year took numerous backstage role including running lights crew box office completed filed necessary paperwork classroom activities including meal count sheets attendance logs planned implemented creative lessons accordance district county state federal guidelines observed evaluated students performance behavior social development physical health teacher august 1997 june 2002 company name city state established daily routines easy children follow gave oneonone attention children maintaining overall focus entire group identified signs emotional developmental problems children reported parents monitored students educational progress individual charts files addressed behavioral learning issues parents daycare management teacher august 1996 june 1997 company name city state l fostered reasoning problem solving active exploration games activities monitored students educational progress individual charts files worked interdisciplinary team members evaluate childrens progress recommend appropriate learning plans gave oneonone attention children maintaining overall focus entire group established daily routines easy children follow used classroom observations create written assessments student performance organized facilitated monthly parent support group meetings nurtured supportive learning environment often used model classrooms education training master science instructional leadership early childhood education 2008 tennessee technical university city state instructional leadership early childhood education bachelor science early childhood education 1996 georgia southwestern university city state early childhood education valdosta state university city state | TEACHER |
sales associate professional profile reliable sales associate experienced retail sales well trained product placement merchandising extensive experience inventory management shipment processing knowledgeable fashion industry including current trends enthusiastic trustworthy fashionsavvy proficiency building positive relationships new existing customers offering superior customer service proficient managing areas sales customer service fastpaced retail environments excellent multitasker friendly knowledgeable persistent team player always pushing people around extra step along retail worked culinary field important aspect restaurant rewarded promotions due hard work dedicated time qualifications merchandising stocking retail sales credit card transactions meeting sale goals consistently documentation familiarity accurate money handling sales expertise customer oriented verbalwritten communication active listening skills upselling strong interactive skills internet marketing social new media point sale pos system operation passion customer satisfactions cash register familiarity inventory control outgoing personality teamplayer mentality experience sales associate 012016 052016 company name city state priced merchandise stocked shelves took inventory maintained established standards including window sales floor promotional displays operated cash register cash credit purchases completed point sale opening closing procedures including counting contents register educate customers brand incite excitement companys missions values cleaned organized store met incoming customers provided immediate assistance retrieved alternate items sizes request hostessserver 072015 012016 company name city state greet people take orders preform side jobs exclean tables answer phones anywhere else needed staff momentarily promoted food runner hostess server year ive worked listened customer needs completed purchases cash credit debit payment methods trained new employees skillful promoting food items sales associate 052015 112016 company name city state increased purchase totals recommending additional items reviewed purchases fraudulent activities worked flexible schedule accommodate changing customer levels organized items visually appealing manner answered incoming telephone calls professionally knowledgeable responses developed executed sales promotions provided knowledge product service information maintained uptodate knowledge customer buying habits crew member assistant 012013 072015 company name city state organize desks work areas inventory cut lawns trim hedges blower work filing work setting appointments using computer programming excel input management information listened customer needs preferences provide accurate advice answered incoming telephone calls professional knowledgeable responses maintained uptodate knowledge customer buying habits education plantation high school city state usa graduate august 2016 affiliations cpr aed certified servsafe certified personal information work efficiently around people stressful situations friendly easy get along enjoy positive environments like add positive tone surrounding environment authorized work us employer awarded servsafe 2015 passing national exam exam provided culinary students 34 school also participate culinary club august 2014 2016 along key club november 2015 2016 community service club working time profit areas also joined fashionista 20142016 group went around organizations donating old clothes accessories extensive participation planning promoted president club skills cashier filing inventory leadership qualities people skills tables team work answering phones good people skills lead example mentality meeting retail goals efficiently | SALES |
student teacher summary visual arts specialist 11 years experience elementary art education demonstrated skill individualizing instruction based students needs interests highlights adobe creative cloud illustrator indesign photoshop muse microsoft office word excel powerpoint wordpress imovie ohio teaching licensure visual arts pk12 experience company name october 2003 student teacher city state designed implemented daily lesson plans based oak hills school district visual arts curriculum national visual arts standards ohio visual arts standards evaluated student artwork based stated criteria displayed student artwork throughout school building company name october 2003 current student teacher city state designed implemented daily lesson plans based oak hills school district visual arts curriculum national visual arts standards ohio visual arts standards initiated arranged school field trip cincinnati art museum contemporary arts center extension classroom learning assessed student artwork based stated criteria displayed student artwork throughout school building planned installed student sculpture exhibit delhi public library company name january 2004 current visual arts teacher city state design implement daily lesson plans grades 18 based national visual arts standards ohio visual arts standards teach interdisciplinary units grade level teachers integrate reading language arts cultural studies technology art production evaluate student performance based stated criteria prepare grades quarterly report cards display student artwork throughout school building including biannual allschool art exhibits held catholic schools week open house annual fine arts festival participate regional state national art competitions exhibitions scholastic art competition ohio art education association youth art month exhibition young peoples art exhibition cincinnati arts association art exhibit catholics united poor drawing competition knights columbus substance abuse awareness poster competition facilitate student art criticism written submissions jerry tollifson art criticism open competition oaea prepare teach annual afterschool student art workshops youth art month design manage art classroom website including online art gallery blog education xavier university may 2012 masters education secondary education city state education secondary education mount st joseph university may 2004 bachelor arts art education city state art education may 2004 bachelor fine arts painting painting mount st joseph university may 1989 associate arts graphic design city state graphic design licensure visual arts specialist grades pk12 ohio interests swoaea art workshops summer teacher institute cincinnati art museum evenings educators cincinnati art museum teacher workshops cincinnati contemporary art center art exhibitions awards parallel visions exhibition regional art educators studio san guiseppe gallery pendleton arts center studio exhibitor july december 2004 life times education annual juried exhibit college student artwork oaea strs gallery columbus ohio 2001 2004 2004 award winner msj thesis exhibit studio san guiseppe 2004 msj annual student exhibit faculty selected artwork studio san guiseppe 2001 2004 skills adobe photoshop arts art com exhibitions drawing illustrator indesign excel microsoft office powerpoint word reading sculpture website workshops written additional information oaea annual conventions swoaea art workshops summer teacher institute cincinnati art museum evenings educators cincinnati art museum teacher workshops cincinnati contemporary art center art exhibitions awards parallel visions exhibition regional art educators studio san guiseppe gallery pendleton arts center studio exhibitor july december 2004 life times education annual juried exhibit college student artwork oaea strs gallery columbus ohio 2001 2004 2004 award winner msj thesis exhibit studio san guiseppe 2004 msj annual student exhibit faculty selected artwork studio san guiseppe 2001 2004 professional affiliations national art education association naea member 2002 present ohio art education association oaea member 2000 present southwest art education association swoaea member 2000 present cincinnati art museum member 1989 present taft art museum member 2000 present swoaea nuts bolts art lesson exchange presenter | ARTS |
healthcare instructional assistant experience healthcare instructional assistant 102018 current company name – city state perform g tube feedings straight catheterization procedures special needs general education elementary school students assist teacher k12 classroom setting workstation implement lessons taught teacher monitoring students behaviors utilizing positive negative reinforcement follow iep collaborate instructional assistants aba interventionists teachers psychologist instructional assistant 092016 092018 company name – city state work general education special needs students k12 classroom setting monitoring different behaviors utilizing positive reinforcements enforcement redirecting students utilize token system teaching independence implementation lessons taught teacher collaborate team teachers psychologists instructional assistants working towards iepgoals student work setup academic group workstations tutor students 11 basic assist students hygiene needed acting clerk nursing attendant 022005 102015 company name – city state worked n clinic registering incoming patients clinic appointments answer inquiries telephone regarding patients appointment update patients demographic information computer system scheduled surgeries input services rendered physician using diagnosis code proper payment services ordered supplies faxed clerical duties work history healthcare instructional assistant 102018 current company name – city state perform g tube feedings straight catheterization procedures special needs general education elementary school students assist teacher k12 classroom setting workstation implement lessons taught teacher monitoring students behaviors utilizing positive negative reinforcement follow iep collaborate instructional assistants aba interventionists teachers psychologist instructional assistant 092016 092018 company name – city state work general education special needs students k12 classroom setting monitoring different behaviors utilizing positive reinforcements enforcement redirecting students utilize token system teaching independence implementation lessons taught teacher collaborate team teachers psychologists instructional assistants working towards iepgoals student work setup academic group workstations tutor students 11 basic assist students hygiene needed acting clerk nursing attendant 022005 102015 company name – city state worked n clinic registering incoming patients clinic appointments answer inquiries telephone regarding patients appointment update patients demographic information computer system scheduled surgeries input services rendered physician using diagnosis code proper payment services ordered supplies faxed clerical duties education masters health education 042019 touro university worldwide city state masters health education bachelors healthcare administraton 032018 touro university worldwide city state associate social behavioral sciences 122015 los angeles southwest college city state bachelors degree healthcare administration touro university opportunity develop skills experience necessary succeed public health health education positions examples relevant highlights cpr microsoft excel microsoft office child care organizational skills teaching filing english customer service excel developmental disabilities experience microsoft word certifications licenses academic basic catheterization child care clerical cpr critical thinking customer service developmental disabilities diagnosis english filing health education microsoft excel excel microsoft office microsoft word organizational skills organization skills public health teacher teaching telephone verbal communication written skills cpr microsoft excel microsoft office child care organizational skills teaching filing english customer service excel developmental disabilities experience microsoft word certifications licenses academic basic catheterization child care clerical cpr critical thinking customer service developmental disabilities diagnosis english filing health education k microsoft excel excel microsoft office microsoft word organizational skills organization skills public health teacher teaching telephone verbal communication written additional information authorized work us employer summary providing general administrative backup duties 5 years clerical support familiar experienced electronic filing systems various document management technologies scanning experience knowledge filing systems standards proficiency working document management systems able multitask efficiently manage changing priorities excellent organizational analytical skills attention detail | HEALTHCARE |
teacher summary obtain position working customer service utilize friendly outgoing attitude im nalytical adept resolving complex network issues critical thinker addresses customer support issues quickly consistently exceeds performance standards skills excellent analytical skills strong verbal communication computer proficient microsoft powerpoint microsoft word issue resolution attention detail excellent written verbal communication skillsexperience high volume high stress work environment productivefluent english twi energetic organized accomplishments top representative department customer satisfaction surpassing 80 received award customer service recognition ability work well team members experience teacher jan 2016 mar 2016 company name city state educate children take care children maintain healthy learning environment nursing aide aug 2015 jan 2016 company name city state provide basic care patient accompany patient leaving facility maintain healthy living environment front desk receptionist jun 2015 sep 2015 company name city state answer phones transferring support referred difficult issues upper management maintaining positive rapport customer customers online billing account issues calls book appointments enroll clients cook apr 2013 aug 2014 company name city state train new employees take orders pass orders customers prepare hot cold food items stock deliveries maintain work area cleaning education training bachelor arts african american studies 2017 ohio state university city state usa child development n utritional needsl anguage acquisition ovement motor skills cultural influences coursework business communications interests member apostolic church choir columbus oh sunday school teacher apostolic church columbus oh childrens choir director apostolic church columbus oh volunteer event decorator ginas décor skills sales software salesforcecom service ticketing system desktop publishing software photoshop microsoft powerpoint microsoft word answer phones verbal communication skills excellent written additional information activities member apostolic church choir columbus oh sunday school teacher apostolic church columbus oh childrens choir director apostolic church columbus oh volunteer event decorator ginas décor | TEACHER |
vice president director client services digital summary creative handson marketing professional experience across industries including consumer packaged goods human resources financial services information technology able communicate effectively liaison creative technical business personnel demonstrated success solving communication technical problems creative solutions recognized streamlining processes fostering teamwork expertise includes brand management copywriting interactive marketing web design collateral development business development project management client relations special events planning highlights account management direct marketing campaigns mobile marketing superior writer editor crossfunctional team leadership customer serviceoriented digital advertising project management gotomarket strategy development competitive analysis experience vice president director client services digital oct 2005 current company name city state increased revenue number product improvements identified developed evaluated marketing strategies based knowledge company objectives market trends spearheaded creation blogs social media content evaluated returnoninvestment profitloss projections collaborated marketing communications teams standardization design production marketing materials promoted brand awareness seo optimization attractive web design wrote creative engaging briefs internal external agencies account manager jan 2004 current company name city state facilitated multiple marketing promotional engagements cpg clients evaluated performance online campaigns optimized effectiveness formed relationships ensured appropriate participation satisfaction key client stakeholders clients included cadbury adams church dwight manischewitz johnson johnson managed aspects major national campaign involving radio print concert tours internet extensions dentyne conjunction clear channel entertainment coordinated development interactive media print advertisements including fsis established website performance benchmarks dashboards methodologies usability testing trend analysis supported yahoo aol online campaigns contributed 300 increase traffic brand website identified created strategic partnerships internetbased promotions offline events sweepstakes account manager oct 2005 company name city state facilitated multiple marketing promotional engagements cpg clients evaluated performance online campaigns optimized effectiveness formed relationships ensured appropriate participation satisfaction key client stakeholders clients included cadbury adams church dwight manischewitz johnson johnson • managed aspects major national campaign involving radio print concert tours internet extensions dentyne conjunction clear channel entertainment • coordinated development interactive media print advertisements including fsis • established website performance benchmarks dashboards methodologies usability testing trend analysis • supported yahoo aol online campaigns contributed 300 increase traffic brand website • identified created strategic partnerships internet based promotions offline events sweepstakes director marketing content manager jan 2001 jan 2004 company name city state conceived implemented maintained companys web strategy developed targeted collateral sales team expanded brand recognition internet media mailing campaigns formulated effective responses emerging competitive challenges customer consolidation increasing use webbased technologies researched responded rfps established dialogue company potential clients designed delivered company website copy logo standardized company look feel across marketing initiatives developed prototype web portal application marketing tool technical marketing manager jan 1998 jan 2001 company name city state managed collateral financial services business unit via intranet customized webbased solutions support marketing initiatives assisted business units developing information management processes worked team develop point view documents central differentiating company marketplace built maintained webbased reference tool using html active server pages vbscript javascript css reduced email spamming improved effectiveness organizational communication channels developing implementing webbased newsletters coordinated strategic project initiatives across offices teams modeled process tracking updating utilizing client referenceability data education ba communication rutgers university city state us ba communication rutgers university new brunswick nj december 1997 organizational memberships founding father alpha kappa lambda fraternity rutgers university gamma gamma chapter accomplishments creative handson marketing professional experience across industries including consumer packaged goods human resources financial services information technology able communicate effectively liaison creative technical business personnel demonstrated success solving communication technical problems creative solutions recognized streamlining processes fostering teamwork expertise includes affiliations founding father alpha kappa lambda fraternity rutgers university gamma gamma chapter skills marketing clients account manager increase interactive media promotional satisfaction testing usability usability test usability testing web based webbased prototype prototypes sales sales team sales web portal active server pages css financial services html intranet javascript organizational communication solutions technical marketing vbscript brand management business development client relations copywriting human resources liaison project management web design | DIGITAL-MEDIA |
customer service representative present accomplishments adot highway plans reading adot pen computer system training atti field asphalt soilagg 14135f act building performance institute buildnc analyst professional troxler nuclear gauge safety training class 0110486 8 hour refresher osha hazmat training cert 40 hour osha training cert life health insurance doi642125 experience company name city state customer service representative present extensive experience assisting customers purchases returns constructing displays training new employees policy procedures awarded customer satisfaction card alternate customer service supervisor company name city state construction materials technician highway construction plans construction inspection procedures specifications materials testing procedures personal computers use applicable software communicated coodinated construction schedules necessary paties ensured work complied project approved plans standards specifications work town common company name city state construction quality assurance inspector served special ministry counselor individuals families provide free basic relocation assistance identify clients problems present solutions work team setting informing clients prerequisite assistants assessed information collaborated team recommended decision collaborated private contractors public state management ensure work complied approved plans standards specifications prepared submitted field task reports materials sampled field test state district head office calculations qa monitored client classified level ii state inspector completion first assignment expected competently perform new assignments tasked company name city state geologistassistant lab manager supervising geologic geophysical activities involving various types analysis data interpretation preparation geologic report findings education training morehead state university city state bachelors arts political science political science certifications aci concrete field testing grade 1 cert01029787 skills level ii basic counselor client clients customer satisfaction customer service inspection inspector interpretation materials office qa supervisor supervising | CONSTRUCTION |
operations manager executive summary highly accomplished versatile respected professional 12 years terminal operations port los angeles terminal operations time sensitive high pressure diverse environment collaboratively work customers union work force internal management along federal state local agencies navigate myriad contract rules regulations lease agreements laws operations manager advanced knowledge working facets terminal operations customer service rail vessel terminal planning yard functions initiated cost reductions streamlined dock work functions similar industrial designer reconfigured maximized use terminal space accommodate growth volume consistently achieves outstanding results complex situations building maintaining strong loyal relations clients colleagues staff leader environment challenges think beyond simple choice reach impossible answers maintaining integrity moving parts core qualifications extensive knowledge operating aspects vessel rails yard terminal operations dynamic leadershipteam building staff training strategic planning cross departmental communications service quality improvement customers relations budgeting analysis forecasting cost reductions productivity reporting contract compliance professional experience operations manager 012002 current company name city state managed yard terminal operations center superindendent railroad department vessel operations customer service solicited operational feedback union implemented recommendations improved 23 improvements productivity thus reduced operating budget 52m 48m year us customs coast guard grade 100 scanning inspection cargo within 24 hrs discharge reduction turntimes averages industry metric measuring efficiency 3015 minutes 2833 minutes vessel operations managed 6 10 union bosses indirectly 70 clerks longshoremen redesigned traffic patterns improve safety cargo movement crosstrained staff operational goals payroll accuracy policies interdepartmental communication creates supportive team environment ideas valued management assistant 012000 012002 company name city state fleet service clerk 011998 012002 company name city state personal fitness trainer 011997 012002 company name city state responsible developing detailed exercise dieting nutritional plans help clients reach fitness goals goals develop maintain client list interact new existing members encourage engage develop business education mba alternative dispute 1 2008 pepperdine university city state alternative dispute emphasis mba alternative dispute resolution focuses leadership business negotiations collective bargaining arbitration mediation conflict resolution ba business administration 1 1999 whittier college city state business administration peter veazey accomplishments hazardous materials training awareness weber readiness 2050 john gibson san pedro ca 2013 2016 course discusses awareness hazardous chemicals combined close proximity create deadly results driving change ddi ports america cal regional office 2013 course helps leaders implement change workplace avoid problems plague 70 failed change initiatives driving change provides skills resources leaders need accelerate process implementing change team members create agile work environment people open change leaders learn use three change accelerators turn resistance commitment inspire team members take ownership change conflict resolution works consulting ports america cal regional office 2013 communication dynamics emotional intelligence houston partners international ports america cal regional office 2012 communication leadership success ddi ports america cal regional office 2013 course introduces leaders essential interaction skills critical leadership success interaction essentials core behaviors leaders need effective many situations handle daily basis coaching delegating driving change leaders learn meet personal practical needs team members communicate spark action others achieve business results goal leaders learn provide positive feedback recognizes motivates individuals teams well developmental feedback helps others get back track performance management works consulting ports america cal regional office 2011 reasonable suspicion training prince consulting doubletree hotel san pedro ca 2009 provides awareness physical effects drugs alcohol witness symptoms helps front line managers reasonably suspect employee influence volunteer orange county makos defensive coordinator fullerton ca opportunity coach opened eyes benefits encouragement leading thru adversity team wrought internal struggles lack trust team ownership defensive coordinator challenged convince defensive players trust work ethic offensive players verbally encourage play 2001 head coach ownership change 95 previous team returning reshaped expectations built confidence thru competition finished year cfl champions ayso coach long beach ca coaching young children helped simplify instructions gauge motivation child tailor approach build confidence key points learned coaching young older athletes crosses employees people need consistent helpful direction improve performance ability hone craft athletes employees look coach boss leadership motivation help reach full potential skills arbitration automation budgeting budget concise conflict resolution client clients customer service delivery forecasting government leadership mba mediation negotiations payroll pick policies reporting safety scanning staffing strategic planning | FITNESS |
athletic director coach pe teacher summary enthusiastic driven individual experience motivating students achieve academic athletic goals skills administrative management creative lesson planning curriculum development goal setting implementation athletic program development management experience athletic director coach pe teacher 082015 current company name city state successfully manage athletic teams plan sporting events lead sports programs foster teamwork develop students selfesteem develop implement physical education health lesson plans curriculum kindergarten seventh grades administer tests evaluations analyze student performance develop strong relationships students parents encourage collaboration faculty families achieve student success motivate self staff team members reach short long term performance goals esl teacher 012018 current company name city state teach children china ages 412 speak read write english using interactive powerpoint online platform provide feedback parents collaborate educators ensure best output student assess monitor students progress wellness coordinator powerplay instructor 032012 072015 company name city state planned instructed physical activity classes prek mothers day programs content specific developmentally appropriate support diverse group learners assisted prek mothers day classrooms needed created implemented managed wellness events members served liaison club outside healthwellness organizations youth fitness coordinator fitness coach 062011 012012 company name city state planned implemented games activities children taught importance physical activity healthy nutrition habits helping develop gross motor skills strengthening balance coordination taught exercise classes using calisthenics aerobics weight training stretching groups coeducational adults various ages physical abilities maintained safe motivating workout environment exercise classes demonstrating teaching good body mechanics proper form trainer bartender server 112010 012012 company name city state education training kinesiology 2010 louisiana state university sports studies concentration responsive classroom 2017 completed introduction responsive classroom workshop lifeguard first aid cpr certified 2016 american red cross | FITNESS |
instructional designer summary dedicated efficient versatile professional credited combining project management data analysis grant writing expertise lead companies toward improved collaboration organization productivity proven track record developing implementing recordkeeping organizational systems streamline operations demonstrated ability create foster strong working relationships colleagues clients strong communicator particular expertise grant writing new program implementation deadline adherence highlights course design project management verbal written communication payroll budget management data collection reporting grant writing hiringonboarding new hire orientation event planning crossfunctional collaboration new process implementation deadline adherence experience company name city state instructional designer 112016 current assist faculty designing online hybrid facetoface courses assist faculty identifying testing implementing innovative new technologies assist faculty designing appropriate assessments mapped course program institutional objectives assist faculty ensuring compliance copyright intellectual property accessibility provide oneonone faculty training guidance use inclass online technologies attended workshops learning goals classroom management student motivation engaging learning activities developed partnerships industry secondary education institutions contributed ongoing staff training sessions company name city state grants contracts coordinator 012007 012012 associate recruited manage students financial accounts reconciled new institutional loans advances financial aid processed deferment forbearance requests verified new loans advances term uploaded borrower information campus partners posted various transactions appropriate software facilitator building successful partnerships local community industry statewide organizations assess skill training requirements fulfill community needs coordinated planning preparation grant proposals include gathering required data writing proposal provided vision direction overall implementation grant align approved grant award created distributed reporting grant authority coordinated additional continuing education programs needed company name city state marrow donor program coordinator 012005 012006 performed duties marrow donor program related promotion fundraising recruitment retention search management donors coordinated large annual fundraising event miracle match marathon waco firefighters escort donor courier stem cell donation company name city state clinical research coordinator 011998 012005 coordinated implemented two large cancer prevention trials various treatment trials marketing screeningrecruitment participants trial data collection reporting creation short articles area publications innovatively created tracked research studies using excel easing task completing daily status reports company name city state clinical research associate 011995 011998 reviewed research protocol institutional review board institutional research committee submissions assuring guidelines met prior review board members prepared agenda minutes institutional review board institutional research committee meetings education masters education instructional design 2016 western governors university city state usa bachelor science health sciences 2001 texas university corpus christi city state health sciences associates applied science medical office information systems 1995 temple college city state medical office information systems professional affiliations society certified clinical research professional socra 19982008 big toastmasters vicepresident public relations 2012 red carpet ambassador 201112 american business womans association 2015 present awarded stephen bufton memorial educational fund sbmef grant 2015 publications invited teaching technology presentations l bunkowski scott l trusty fall 2015 invited presentations transition online teaching learning texas rural education association fall leadership conference series texas new mexico recent mentoring teaching technology presentations l bunkowski scott l trusty dec 2014 presentation making journey together mentoring womens issues elearning us distance learning association international forum women elearning san antonio l bunkowski scott april 2014 presentation staying afloat achieving learning objectives without drowning deliverables texas distance learning association conference corpus christi skills administrative administrative support budget management budgets cancer data collection direction event planning finance financial functional fundraising grant writing grant proposals hiring inventory marketing meetings excel office multitasking organizational payroll project management promotion proposal publications purchasing quality recordkeeping recruitment reporting research vision written communication articles | DESIGNER |
media administrator professional summary articulate executive assistant driven succeed bring value task strategic planning client relationship management expert creative professional extensive project experience concept development talents include customer service excellent listening skills communication skills core qualifications proficiency word excel power point lotus notesoutlook concur arriba internet dedicated leader collaborative approach resultdriven focus excel leading teams working independently proactive resultsoriented recognized eliminating errors inconsistencies experience company name september 2014 current media administrator city state review client accounts manage budgets monthly invoices request process credits communicate successfully negotiators monitor multiple databases keep track discrepancies clear timely manner follow client guidelines successfully led key projects resulted completion deadline company name january 2013 september 2014 customer liaison level department ophthalmology city state answer inbound calls patients providers demonstrating montefiore excellence schedule medical diagnostic testing appointments register new patients contribute team effort accomplishing related goals excelled quality scores effectively controlled release proprietary confidential information general patient lists manage multiple projects competent conflict resolution adhere strict hipaa compliance company name august 2012 november 2012 executive assistant city state provided assistance director medical house calls program preparing joint commission review compilation data research successfully led special projects reviewed patient satisfaction surveys files assisted administrative staff meet deadlines company name april 2012 june 2012 executive assistant city state provided organizational support provost administrative staff assigned create spreadsheets special projects organized budget allocations reconciling reviewed student appeals status prepared correspondence accounting financial documents analysis responded student requests directed appropriate persons departments resources company name october 2010 november 2011 licensed health insurance agent customer care specialist city state received inbound calls humana health insurance medicare part c members identified billing claims issues related drug copay deductibles premiums drug coverage performed rx calculations advised members pocket costs coverage gaps adhered hipaa regulations performed plan changes enrollments medicare advantage members annual enrollment period retrieved updated customer information within various company databases responded member inquiries resolved andor reprocessed company name may 2006 january 2010 administrative assistant city state provided exceptional administrative support c level executives including managing directordirector vice president investment banking consumer foods department recommended contract employee vice chairman provide administrative support senior vice president cfo late phone coverage managed calendars screened telephone calls managing director director vice president scheduled conference calls interdepartmental meetings acted department gatekeeper prepared domestic international travel itineraries including ground transportation prepared accommodations international guest clients confirming passport visa requirements liaised well airlines client offices verify relevant details created processed expense reports corporate charges timely manner confirmed accuracy resolved personal charges set high level breakfast lunches catering guest clients negotiated site locations confirmed budget business director planned specialty menus coordinated activities visitors reconciled purchasing orders office supplies expedited payments classified information filed sensitive documents compliance security procedures education briarcliffe college associate arts paralegal studies city state usa completed 57 credits towards associates arts degree professional affiliations member alumni association dress success worldwide 2012present association professional womens group ambassador mentor member alumni association henry street settlement 2012present job essentials training jet board member community action plan emergency preparedness 2014 present interests writer preparing publication 2015 volunteer community activities community harvest skills administrative support conflict resolution meetings outlook | DIGITAL-MEDIA |
information technology consultant highlights software ms word outlook powerpoint excel access crm adobe acrobat xi professional snagittm hot docs legal document generation software ms windows xpvista78 ms windows server 20002003 hardware build repair upgrade desktop computers repair upgrade laptop computers install setup servers printers routers experience information technology consultant 122009 022016 company name city state basic computer network setup troubleshooting install software printers computer repair upgrade individuals microsoft excel spreadsheet creation accomplishments setup network small nonprofit organization created organizational spreadsheets daily operations marketing small businesses upgraded sql time matters edward sclay pa office administratorbilling assistant 082015 012016 company name city state assisted administrative duties operations departments created airtime spreadsheets assists revenue reporting assisted data entry internal billing system ucap assisted downloading various airtime carriers invoices data files assisted monthly airtime billing using ucap assisted activationdeactivation simsdevices ran usage airtime reports requested customer reconciled carriers charges ucap output placed orders received shipped packages funding settlement coordinatoroffice manager 082011 082015 company name city state responsible getting clients assets retitled respective trusts enter client data onto database legal document generation software build longterm relationships trust maintenance clients order office supplies legal document supplies answer phones assist clients questions problems concerns greet clients visiting office meeting schedule appointments manage attorneys calendar print legal documents prepare delivery binders review legal documents formatting errors missing information witness clients signatures legal documents notarize certain signatures generate funding instructions trust clients family legacy documents clients troubleshoot maintain computer network workstations accomplishments develop great working relationships trust maintenance clients growth client base 73 employment period manage probate process multiple estates time also overseeing funding assets new existing clients revenue generation manage office performed client services coordinator tasks handled funding settlement coordinator tasks alone daily basis student operations specialist 012002 122009 company name city state prepared student reports multiple state regulatory agencies national accreditation agency accet accrediting council continuing education training answered phones data entry new enrollments materials assigned reported inventory distribution student classroom materials data cfo monthly basis developed complex spreadsheets analyze qualitative quantitative data using excel visual basic published updated student policy catalog responsible protecting students privacy records requested third parties managed course scheduling 25 schools well student records transcripts reviewed feedback potential students first visit school quality control purposes maintained records complaints collaborated written responses accomplishments saved company 4 million strengthening controls textbook inventory developed system student records collection storage electronically company database collaboration programmers created process form thirdparties request student records accordance ferpa federal education right privacy act managed class schedules 25 schools using ms excel advanced formulas visual basic programming information technology coordinator 051996 052001 company name city state responsible installation troubleshooting windows 2000 workstations hardware printers peripherals software managed telecommunications system administration programming troubleshooting trained brokers new employees system applications processed stock certificates checks deposit respective client account answered main phone directed calls requested personnel supervised operations staff two cashiers one receptionist maintained records annual audits sec regulation compliance resolved trade errors committed brokers balanced error accounts branches earned series fasttrack promotions new accounts clerk lead cashier operations manager coordinator entrusted maintaining accuracy creditdebit balance millions dollars client accounts became primary technical troubleshooter go person entire lutherville branch 93 work stations well 6 remote satellite offices education certificate completion microsoft certified systems engineer training computertrainingcom january 2002 bs business finance january 1991 towson university city state business finance maryland notary public commission expires august 26 2018 microsoft certified systems engineer february 2002 skills administrative duties adobe acrobat schedule appointments asset management agency attorney balance basic billing billing system cashier catalog com computer repair upgrade hardware council credit crm client clients data entry database debit delivery fast financial information technology inventory laptop computers law legal legal documents marketing materials access microsoft certified systems engineer microsoft excel ms excel excel office outlook powerpoint ms windows windows 2000 2000 ms windows xp ms word network setup network notary public order office supplies organizational peripherals personnel printers profit programming quality control receptionist reporting routers scheduling servers sims software engineering install software spreadsheets spreadsheet sql system administration telecommunications phones phone answer phones troubleshoot troubleshooting upgrade vista visual basic visual basic programming written | INFORMATION-TECHNOLOGY |
volunteer hr ivolunteer summary sponsorship required work us successful human resources professional masters qualification human resources experience challenging environment key skill sets include recruitment recruitment efforts scheduling posting positions follow offer letters seasoned executive 10 years staffing technology recruiting staffing experience highly successful track record big firms nokia also smallmidsized startup services firms extensive handson experience recruiting talent us india marketplace driving talent acquisition sourcing teams besides corporate sector also engaged nonprofit sector role key strength experience include extensive experience highvolume recruiting responsibilities within startups corporate environments partnering hiring managers understand skills background requirements opportunity provide expert advice coaching hiring managers throughout recruitment process conduct employment advertising campaigns programs developing managing network recruitment referral resources including limited networking schools colleges minority organizations state employment services employers professional associations participate recruitment interview selection candidates levels position openings promote work environment openly embraces individuals diverse backgrounds experiences source screen evaluate select candidates structured recruitment process designed obtain best candidates inform applicants job duties responsibilities compensation benefits work schedules working conditions company policies promotional opportunities related information utilize knowledge multiple recruiting sources dice monster hot jobs 3rd party vendors independent consultants execute various recruiting strategies generate qualified candidates costeffective efforts ie alternative sourcing utilize resume database sourcing tracking candidates proficiency employment interviewing techniques applicant appraisal demonstrated oral presentation written communication skills excellent relationship management skills develop successful networks within senior management staffing teams hr partners ability handle volume recruiting fast paced un structured environment adhering strict deadlines extensively worked taleo tool dynamic resultoriented individual years technical recruiting experience focused placement software engineersarchitects distributed mainframe database architectsdevelopersadministrators networksystemsecurity engineers web developers quality assurancetest engineers technical programproductproject managers development managers business analysts possess strong technicalbusiness acumen understanding technical requirements deep sourcing skills experience sourcing passive candidates excellent candidate assessment skills possess excellent knowledge recruiting hiring processes including sourcing interviewing reference checking tracking salary negotiations closing resourceful solutionfocused professional excellent interpersonal rapportbuilding skills responsible loyal reliable independent worker high level enthusiasm creativity selfmotivated professional achieves results superior ability coordinate perform several projects simultaneously placed highend technical professionals area information technology industry contract fulltime positions specialized software engineersarchitects distributed mainframe database architectsdevelopersadministrators networksystemsecurity engineers web developers quality assurancetest engineers technical programproductproject managers development managers business analysts highlights experience volunteer hr ivolunteer 062009 102015 job profiling key job requirements job postings provide support recruitment activities researched job boards resume database search right skilled candidates candidate suitability analysis job requirements based candidate motive contacting candidates scheduled interviews monitored job contracts agreements renewed conducted reference checks provided information recruiters developed global recruiting presentations international hr teams nonprofit sector recruitment matching unique job requirements candidate fitment becomes important aspect role responsibility covers finding right skill set job also includes trying candidate behavioral fitment job requirements unique requirements different walks life spanning across broad range functional areas technical recruiter 012007 012008 city state responsibilities technical recruiter 032006 012007 company name city state effectively recruited candidates internet research internal database cold calling referrals networking job fairs strategies responsible checking references negotiating terms rates project coordinating interview process extending offers closing candidates performed extensive recruiting senior softwaredatabase developers heavy focus technologies cc windows unixlinux net javaj2ee sql server oracle consistently 1 revenue generator gross margin well professional placement fee branch month month always ranked top 10 recruiters within region month responsible mentoring providing ongoing training support new recruiters serve resource learning navigating senior technical policies procedures responsible full lifecycle recruiting including networking screening interviewing candidates negotiating rates closing responsibility includes covering vast skill set varying java microsoft technologies oracle sap quality testing engineering software chemical mechanical also worked informatica data modeling data warehousing skills available market sourced extremely talented candidates high pressure short time durations client requirements managed logistics related candidate placement monitor hours work client feed back regular basis experience recruiting technical professionals across various levels technologies experienced recruiting variety technical skill sets various functional roles organization strong knowledge sourcing techniques including internet recruiting direct sourcing networking proprietary targeted search candidatetoclient matching extremely proficient requirement analysis communicating potential candidates experience recruiting informationapplicant tracking systems able multitask work fast paced environment senior executive 062002 062005 company name city mitra technology foundation organization working development sector aims leveraging information communications technology sector company collaboration different organizations runs recruitment programs provide required skills right places one flagship program run organization ivolunteer map job volunteering opportunities india developing countries across world right skill set hr jobs main thrust areas recruitment induction besides also involved internal employee communication activities related hr policies main job activities recruitment scheduling posting positions screen initial interview qualified candidates coordinate interviewing teams schedule induction new hire paperwork process new hires integration organizational functions systems working different requirements like medical teaching technical skills company used outsource kinds skills ready work sector job included covering technology space opening also opening nontechnical streams internal communications employees regarding company policies liaison staff personnel related matters appropriate parties accounting departmentpayroll benefit providers etc participate contribute variety hr projects tasks 5 education 2002 initial screening screeninterview qualified candidates efficient cost effective methods induction new hire paperwork process new hires integration organizational functions systems including facilitation new employee orientation internal communications academic credentials year degree university specialization balaji institute modern management india pm post graduate diploma management management 2002 symbiosis law college india mll masters labor laws labor welfare labor laws labor welfare 2000 bachelor commerce h p state university india bachelor commerce commerce skills net academic accounting aims c c closing cold calling contracts client data modeling database data warehousing fast focus functional hr informatica j2ee java linux logistics market mechanical mentoring microsoft technologies windows negotiating networking internet research oracle organizational payroll personnel policies presentations profit quality recruitment recruiting requirement sap scheduling sql server teaching unique unix | HR |
sr freelance designerproduct development manager summary product development managersr designer apparel packaging graphics responsible delivering fashion needs wide range products ability collaborate product development team execute production create trendtheme boards color palettes handcomputer sketch strong understanding production well cost structure technical packages ability provide clear accurate complete specifications style area expertise strong fabric knowledge cut n sew wovens sweaters skills adobe creative suitesillustrator photoshop indesigncc microsoft office excel word power point lotus notes outlook cad ned graphicseasy weave easy knit coloring repeat working knowledge u4ia kaledo pdmplm experience sr freelance designerproduct development manager 072012 current company name city state worked cross functionally building maintaining relationships product development departments execute product details including construction detail color form style fit graphic application trim etc worked directly clients stages development production worked clients selling designing interior homes ballard designspottery barn kids developed packaging multiple apparel footwear companies tjxavery dennison designed graphic design tshirtspet wear b positive projectpetrageous designs designed childrens apparel including sleepwear sweater sets rompers dresses baby togsbaby fairzutano sr apparel designerproduct manager 102002 062012 company name city state managed developed product development process designed artwork graphics specific classifications apparel focusing mens ladies childrens apparel worked product teams build design garments fit costing structure providing new exciting assortments cross functional leader led teams including merchants overseas offices management product development drive accountability enroll team commitment meet business objectives use relevant appropriate resources accurately determine anticipate validate current future trends competition retail landscape business drivers grew childrens sweater business 100000 business 1000000000 business 10 years designed 600 unique styles 4 month period time saved 30k print development utilizing artwork prints departments monitored production flow accordance company calendar reviewed wip work progress reports ensure time delivery provided accurate sketches including detailed closeups technical designs approved submits including lab dips knit downs strike offs labelpackaging fit production trained mentored team 3 designers 20 freelance contractors senior designerproduct manager 091999 102002 company name city state merchandised designed product line childrens juniors cut n sew woven fabrications supervised sourcing process achieve best possible cost throughout creation process managed sourcing ordering fabric yardage trim details specific classifications season created utilized pdm design sketches specification pages attended fittings prototype meetings production samples responsible merchandising apparel product per delivery partnered team throughout development cycle initial tech pack print fabrications end product responsible completing technical line drawings keeping visual needs date building detailed tech packs present effectively confidently levels organization prepares global price proposals using established tools guidelines consulted buyers mmc competitive situations arise traveled overseas offices asia 24 times year ensure correct fabrication development execution production accurate strong organizational time management communication presentation skills managed 2 designers created mentored designers pathway growth promoted home textiles account manager company name city state managed development process design implementation home décor candles seasonal products domestics home textiles worked overseas factories sample negotiate price package line items sale worked buyers development offshore sourcing seasonal programs presented merchandised planogram buyer seasonal programs end caps worked designers creating bedding window treatments tocreate mix match line responsible executing key strategies projects creating mood boards aid buyers managed team 4 assistants education training bachelor science textile design 1992 syracuse university city state skills productbrand development trendcolor sourcingnegotiation print repeattextile design technical fit knitwear expert | APPAREL |
director engineering summary managerdirector engineeringresearch developmentproduct developmentdesign versatile highly competent mechanical engineering professional offering 10 years experience product design development manufacturing industry demonstrated success onsite technical support installation maintenance systems troubleshooting testing expertise project management techniques implementing engineering changes performing testing design changes track record handling welding fabrication material handling material processing procedures along managing project budgets possesses technical engineering skills ability analyze issues devise continuous process improvements incorporate initiatives increase efficiency streamline operations decrease overall expenses minimal resources successfully built production department staff zero 20 approximately 5 weeks completed project 20 days early 15 budget amer industrial technologies efficiently managed engineering 30mm nuclear safety related project including 10 large stainless steel process tanks amer industrial technologies brought three new products market design changes manufacturing efficiencies helped reduce manufacturing cost two products 30 roberts filter group areas expertise project engineering production product design product development testing knowledgeable welding fabrication material handling processing procedures project management direction internal external quality audits instrumentation control project budgets multitasking fastpaced environments highly organized strong analytical abilities articulate oral written communication quick problem resolution decision making client relationship management continuous process improvement innovation team building training development experience director engineering january 2013 current company name city state roberts filter group designermanufacturer equipment municipal water filtration approximately 100 employees company business 125 years responsible running engineering department including project engineering instrumentation control product development overseeing work assignments attending management meetings project meetings product development testing preparing reviewing drawings meeting clients job sites calling customers vendors major contributions brought three new products market design changes manufacturing efficiencies also helped reduce manufacturing cost two products 30 oversaw installation two performed field engineering service troubleshooting directed crossfunctional engineering department staff ranging 1020 employees efficiently oversaw successful delivery projects totaling 35mm strategically planned short longterm projects engineering department managed project budgets ensure profitable delivery project engineerengineering managerproduction director january 2009 january 2013 company name city state amer industrial technologies custom manufacturer code tanks equipment nuclear nonnuclear power plants nasa etc 30 employees responsible development welding including gtaw gmaw fcaw saw smaw processes fabrication material handling material processing procedures well development design document control general engineering procedures managed project budgets ensure profitable delivery ensured utilization adherence proper procedures planned fabrication processes resources used daily basis qualified certified lead auditor major contributions built production depart staff zero 20 5 weeks completed nuclear safetyrelated project 20 days early 15 budget provided quotations quick turnaround projects maintained production schedules budgets effectively oversaw successful early delivery nuclear nonnuclear projects totaling 15mm directed workflow supervised trained engineering production department personnel staff ranging 1020 employees also developed estimates jobs company bidding created longterm fabrication schedules including resource loading personnel equipment meet customer expectations strategically planned short longterm projects production department engineering department proactively led development commercial grade dedication program accordance 10cfr50 appendix b asme nqa12008 2009 add asme section iii nca38004000 conducted internal quality audits external vendor quality audits evaluating vendors placement qualified suppliers list project manager large fabrication project including 10 large diameter stainless steel process vessels project value exceeded 30mm supervised designers engineers well managed staff 610 employees responsible maintaining project schedule purchasing materials services equipment creating workflow documents including job travelers weld maps preparing code calculations major contributions developed new standardized drawing design calculation procedures streamlining preparation approval process reduced time required approximately 30reduced fabrication inefficiencies streamlining schedules workflow documentation saving approximately 10 overall project budget directed workflow supervised trained engineering drafting department personnel managed engineering 30mm nuclear safety related project including 10 large stainless steel process tanks provided technical oversight fabrication activities efficiently reorganized nuclear commercial quality programs exceed current requirements cofounder january 2008 january 2009 company name city state balance plant engineer january 2007 april 2008 company name city state corporate thermal performance engineer june 2005 january 2007 company name city state fellow july 2006 september 2006 company name city state chosen 1 2 exelon nuclear employees 1 5 americans attend world nuclear university intern june 2002 august 2002 company name city state education ms mechanical engineering 2005 tulane university city state mechanical engineering bs mechanical engineering 2003 tulane university city state mechanical engineering linstitut francais de méchanique avancée ifma city france semester abroad program design heavy truck tires michelin tires affiliations engineering intern certification louisiana pursuing professional engineering license skills academic ansys autocad budgets budget c programming cad clients delivery product development documentation drafting functional drawing macintosh market materials math matlab meetings excel ms office powerpoint 2000 windows 95 98 word operating system personnel 35mm proengineer processes purchasing quality quick safety solidworks troubleshooting unigraphics vista welding workflow additional information academic memberships student member tulane university deans advisory board outstanding teaching assistant department mechanical engineering 20032004 tau beta pi national engineering honor society pi tau sigma national mechanical engineering honor society american society mechanical engineerstreasurer tulane chapter 20002003 golden key honor society awards 2002 ashrae outstanding junior award excellence field thermal studies fluids 2014 ironman lake placid finisher | ENGINEERING |
staff accountant experience august 2013 current company name city state accounting manger report cfo manages 4 colleagues accounting department consists 2 accounting clerks 1 financial analyst 1 volunteer lead person aspects close including preparing entering 30 journal entries preparation 35 balance sheet reconciliations developed new easier ways journal entries month end process using microsoft excel reduced journal entry keying day half allowing time analysis revamped old cost reporting 990 templates using excel make process easier colleagues would enter information system cut lead processing time making entire submission time faster system senior leadership selected point person help system office install run peoplesoft finance st marys hospital directly responsible training staff hospital assisted system developing financial statements used today assisted hospital directors planning execution departments aop next fiscal year assisted making 5 million dollar turn around total hospital ebida fiscal year 2015 responsible maintaining tracking 75 million hospital fixed assets developed new fte position control productivity report using complex queries reports microsoft access june 2006 august 2013 company name city state staff accountant report finance supervisor assisted financial month end close preparing 20 journal entries 25 balance sheet reconciliations developed various sales tgp contribution margin reports using microsoft access excel led division creating projects would strip relevant information report put excel using monarch data mining software developed 30 models division use developed excel macros help make entering journal entries easier month end corporate office started using month end close assisted developing automated reporting system would distribute reports sales force senior management every morning led department helped maintain division infrastructure developed reports track assets give check list case hard drive crash maintenance activity report still used day division created sales report excel used links macros formulas show sales persons sales tgp cases using drop box selecting name december 2003 june 2006 company name city state accounts payable report controller accountable coding paying accounts payable invoices including getting management signature along following invoice discrepancies assisted getting purchase orders warehouse entering purchase order system developed new spreadsheet help track fuel expense tracking operations assisted month end close process asked take sales tax beverage tax journal entries division accountable 5 balance sheet reconciliations division developed spreadsheet keep track customer credits salesman reimbursements developed report show many purchase order shorts vendor warehouse id staff accountant march 2001 december 2001 company name city state reported assistant controller accountable inventory 15 sprint stores area led month end inventory counts store would send results would match purchase order sales make sure everything tied accountable process stolen warranty damaged phones making sure received correct credit back sprint education irs 990 tax reporting submission cms cost reporting submission property tax exemption submission aop budget planning bachelor arts accounting may 2000 western illinois university city state accounting associates degree accounting may 1997 black hawk college city state accounting st marys hospital leadership team skills accounting accountant accounts payable balance sheet budget planning cms controller credit data mining senior management finance financial financial analyst financial statements fixed assets hard drive inventory leadership macros microsoft access microsoft excel excel office monarch month end close process month end close next peoplesoft coding reporting sales spreadsheet supervisor tax phones | ACCOUNTANT |
engineering assistant summary knowledgeable engineering superintendent wellversed supporting projects managing related documentation firstrate multitasker problemsolver organizer methodical thorough approach proficient power points word documents skills administrative support ap critical thinking doors engineer senior management forms functional leadership machinery navy oil organizational pearl personnel personnel management pick problem solving progress project management proposals quality assurance repairs reporting requirement switches time management troubles technical review blueprint understanding project support document control engineering operational functions sharepoint manufacturing systems integration team management experience 012019 current engineering assistant company name city state annual salary 60468 usd hours per week 40 series 0802 pay grade e7 im currently engineering professional 20 years experience department navy continually providing technical expertise twelve ships stationed throughout waterfront also provide technical expertise visiting ships trained assisted well 60 junior senior enlisted commissioned officers problem solving management equipment repairs throughout water front primarily responsible maintenance training homeported surface ships joint base pearl harbor hickam jbphh hawaii operational area ship ever missed mission requirement im serving position preparing multiple ships forward deployed fleet operations also providing administrative support family members sailors fall command electrical superintendent responsible operating repairs performing organizational intermediate maintenance electrical components integrated bridge control systems gas turbine engines main propulsion machinery auxiliary equipments prolusion control systems assigned electrical electronic circuitry printed circuit alarm warning circuitry adjust indicating micro switches determines fuel tank level dispose hazardous material hazmat document meter readings inspects fluid samples inspect hazmat storage areas maintain air compressors air systems alarm indicating systems alarm monitoring systems ams automatic control valves automatic electronic controls auxiliary control console acc bell data logger blowin doors bus transfer switches cannon plugs console cooling fan components console filters damage control console dcc demister pads detector components electrically operated valves electric plant control console epcc electrical controllers electrical motors electrical relays fuel oil coalesces fuel oil systems halon systems hydraulic systems indicating relays intake louver hatches lever control components light emitting diode led circuits local operating panel lop maintains gas turbine gt compressor sections engine components fuel system components fuel systems generators generators assembly components inlet exhaust systems components lube oil systems module components power turbine components water wash systems operates gas turbine gt engines generator sets remotely locally operates lube oil systems jacking gears local operating panels lop lube oil service systems seawater cooling pumps main switchboards waste oil systems ships control console scc perform gas turbine gt engine components functional checks preoperational engine support systems alignment checks generator sets preoperational support system alignment checks replaces automatic control valves frequency regulator components tests electrical transformers equipment vibration sensors ships service air systems adjusts auxiliary control console acc frequency regulators fuel systems control console fscc voltage regulators approves repair quality assurance forms maintains controllable pitch propeller cpp controllable reversible pitch crp systems converter inverter components electronic enclosures fuel systems control console fscc indicating micro switches prewired board print circuit board components salinity cells torsion meters operates maintains propulsion auxiliary control console pacc propulsion control console pcc prepare equipment calibrations schedules repair quality assurance forms review automated alarm data logs engineering equipment degradations repair quality assurance forms shiptoshore maintenance progress reports test troubleshoot auxiliary control console acc converter inverter components indicating micro switches test frequency regulators hydraulic system components voltage regulators update engineers bell logs reviews engineering equipment degradations provides technical administration leadership project management communications gas turbine systems technicians support twelve different federal assets throughout waterfront effectively manage assets personnel located throughout waterfront used highly developed critical thinking skills personnel management skills efficient time management skills successfully deployed skills aided ability deliver uninterrupted services multiple assets allowing department navy utilize asset discretion without delay routinely seek professional development continue hone skills proficient selecting appropriate means methods funding source personnel maintain assets early detection faults would delay mission requirements appropriately pick correct funding vehicle future maintenance actions includes major projects modernization projects sustainment projects recurring maintenance assignments current work assignments highly time sensitive due continuous operational requirements fully capable meeting deadlines working within rigid timeframes gauging progress using quantifiable measures milestones fully capable reporting progress senior management tasked subject matter expert developing modernization projects scope work also subject matter expert sustainment projects assisted development requests proposals 062014 122018 electrical superintendent company name city state uss john paul jones ddg 53 unit 100158 box 1 fpo ap 966691271 joint base pearl harbor hickam hawaii united states annual salary 60468 usd hours per week 40 series 0802 pay grade e7 oversaw master project scheduling well plans specific materials work assignments required complete job performed efficiency quality installing repairing electrical projects provided empowering leadership ensure positive production outcomes consistent team morale checked compliance quality work performed kept team members worksites compliance safety standards developed improved training protocols alignment company goals monitored compliance local state codes job specifications deliver superior quality resolved production challenge including supply shortages inclement weather delays initiated updated drawing package increase manufacturing productivity supported advised mentored levels personnel followed electrical code manuals install repair electrical systems provided technical supervision support instrumentation electrical ie supervisors instrument electrical planners contract personnel took ownership electrical crew schedule developing short longterm lookahead schedules align execution plans 102007 112010 engineering assistant company name city state annual salary 45000 usd hours per year 40 series 0802 pay grade e5 e6 uss port royal cg 73 fpo ap 966751193 joint base pearl harbor hickam hawaii united states supported advised mentored levels personnel enforced safety regulations penalized workers following work safety agreements reviewed monitored cost manhour budget installation process develop staff facilities equipment tool requirement plan functioned crew leader overseeing work lowerlevel licensed electricians trade helpers followed electrical code manuals install repair electrical systems obtained proper permits carry electrical work facility construction projects generated highly productive cycle times labor equipment materials identifying evaluating job cost reduction strategies provided technical supervision support instrumentation electrical ie supervisors instrument electrical planners contract personnel took ownership electrical crew schedule developing short longterm lookahead schedules align execution plans meticulously tested installations check continuity circuits compatibility safety components using test equipment ohmmeter amp meter voltmeter oscilloscope delivered positive reinforcement constructive criticism employee work efforts investigated accidents injuries preparing reports findings coordinated efficient maintenance schedules keep systems running peak levels researched provided timely resolution service discrepancies eliminated knowledge gaps managing continuous training mentoring strategies new junior personnel established enforced clear safety policies protect workers injury monitored employee work levels optimized performance strategic approaches determined schedules sequences assignments work activities based priority quantity equipment personnel skill 102002 092007 electrical apprentice company name city state annual salary 35000 usd hours per week 40 series 0802 pay grade e1 e5 listened directives senior electrical professionals complete efficient tasks completed semiskilled skilled work supervision fully qualified supervisors maintained organization cleanliness safety work areas gathered required tools equipment task increase efficiency promoted workplace safety reported potential hazards quickly work center supervisor utilized knowledge equipment test wiring system parts electrical flow function reviewed blueprints electrical schematics perform tasks specifications put new new electrical components fixtures motors operated hand power tools diagnostic equipment complete various aspects jobs inspected existing wiring identify problems short circuits examined tested electrical systems locate loose connections faults make proactive repairs followed relevant electrical building codes job set equipment configured settings optimal performance demonstrated strong foundation safety knowledge implemented industry best practices built controllers panels complete system installations education training 092000 ged state ohio city 022002 military training identify basic engineering navy course a6510118 engineering common core city 032002 nv17040420 basic propulsion equipment navy course a6510120 engineering mechanical city 052002 navy course a6520298 gas turbine mechanicalelectrical school navy course a6520298 gas turbine mechanical city 082002 nv17151793 navy course a6510119 navy course a6510119 engineering electrical city 082003 a6520240 shipbd gage cal navy training history course a6520240 navy course a6520240 shipbd gage cal city 092009 navy course a4950018 shipboard firefighting navy course a4950018 shipboard firefighting city 022010 navy course a6520188 waste heat boilers navy course a6520188 wh bwfw tt cert city 012011 navy course a0120077 class facilitator instructional delivery continuum city 022015 navy course g6510613 machinery control system navy course g6510613 machinery control system city 022019 navy course j5000029 marine maintenance ship repair 3m system coordinatorinspector city | ENGINEERING |
senior accountant finance controller summary aim work progressive organization growth oriented position gives enough scope sharpen skill accordingly latest demands time work towards growth organization seek challenging avenues knowledge experience matches organizations growth continue achievement organizational goals betterment career prospects highlights msword msexcel windows internet software hardware tally peach tree manual accounting leadeship well knowledge complete erp system working closely accounting modules per business rules ample knowledge basic computer applications use full daytoday office administration created maintained efficient communication system within assigned department across departments well knowledge various accounting softwares accomplishments title study working capital management client ulccs private limited 45 days duration 2012 description project entitled “ study working capital management ” study various aspects related company peer groupswhich includes fund holding statement income statement balance sheet key financial ratios variance analysis done know financial performance company experience senior accountant finance controller nov 2013 aug 2015 company name responsible safeguard companys revenue ensuring products services well marketed existing clients covered type concerned duties include data entry bank reconciliation debtors creditors reconciliation keep company documents data confidential handling petty cash book managing accounts receivables payables review accounts statements periodically maintaining payroll invoicing lc preparation invoice factoring payroll administration salary employeesin tally excel internal auditor feb 2010 jul 2011 company name performs administrative clerical duties ensures adequate monitoring supplies materials required ensured proper inventory responsible safeguard companys revenue ensuring products services well marketed existing clients ensure suppliers parties paid time covered type concerned duties include data entry bank reconciliation debtors creditors reconciliation review accounts statements periodically maintaining payroll keep company documents data confidential handling petty cash book maintenance accounts file ensuring accuracy completeness managing accounts receivables payables coordinate banks assistant accounts clerckdocument controller jan 2008 jan 2010 company name state charge recording filling personal data every staffs bank maintenance accounts file ensuring accuracy completeness managing type files handling petty cash book covered type concerned duties include data entry bank reconciliation debtors creditors reconciliation review accounts statements periodically prepared supporting documentation auditing whenever customers auditors required education mcom master commerce commerce 2013 madras university city state india affiliated madras university 2013chennaiindiadistance educationand specialised commerece mba finance marketting 2013 karpagam university college city state india successfully completed 20112013 batchspecialized finanace marketting bcombachelor commerce commerce 2010 calicut university city state india specialized commerece accounting softwares certifications proffessional accounting 2009 ipa city state india gpa gpa 72 gpa 72 mba certifications diploma business proffessional programmer olevel duration 1 year platform windows certified doeacc society govt india business professional programmerolevel aictedit scheme description objective course programming computers solving problems title microsoft office duration 6 month platform windows description completed office automation including msoffice excel title professional accounting duration 6 months platform windows accounting practice practical accounting certified cpa ipa vatakara description complete manipulation accounting softwares manual accounting languages english malayalamhindi tamil read write english arabic hindi malayalam personal information date birth 14051987 marital status engaged permanent address rabiyas house vatakarabeach po kozhikode kerala676506 nationality indian languages known speak english malayalamhindi tamil read write english arabic hindi malayalam current location doha qatar driving licence indian passport j1888069 visa status yearly work visit qatari id 28735642209 additional information highly committed positive attitude self confident dedicated diligent worker result oriented given time adaptable environment carries valid indian driving licence ability face challenging responsibilities strong positive attitude quick adaptability flexibility work selfstarter seeks new challenges responsibilities ability work independently part team professionals levels skills academic accounting accounting software accounts receivables administrative auditing balance sheet bank reconciliation basic book clerical hardware computer applicationsclients data entry documentation erp erp 9 filling financial inventory invoicing managing materials msexcel excel msoffice microsoft office windows msword office administration office automation payables payroll peach tree peachtree programmer programming read recording scheme type variance analysis | FINANCE |
sergeant e5 aviation supply specialist summary highly motivated ambitious individual able give timely accurate advice guidance support team members individuals possess excellent management skills ability work minimum supervision whilst supporting fellow team members proven ability lead example consistently hit targets improve best practices organize time efficiently looking forward make contribution part team hopeful genuine opportunity progression highlights inventory tracking budget management shipment consolidations planning decisive inventory control warehouse fulfillment resultsoriented logistics network analysis detailoriented strategic planner cost reduction flexible works well independently customer serviceoriented accomplishments · received navy marine corps achievement medal serving squad leader2nd platoon female engagement team 2nd marine division forward coordinated three female engagement teams led 85 missions engaged 1900 local nationals 1300 engagements serving direct support 3rd battalion 2nd marine regiment march 2011 october 2011 · received navy marine corps achievement medal serving maintenance material control expediter support 31st marine expeditionary unit january 2009 july 2009 uncompromising work ethic daily determination unique skill liaison civilian military supply systems enabling vma211 fully support 31st meu operations · received certificate commendation serving expeditionary airfields supply warehouse clerk commanding generals inspection 2 august 2010 6 august 2010 superior leadership organizational skills managerial abilities · received letter appreciation volunteering teach mentor educate newly promoted corporals within marine wing support squadron 271 squadrons noncommissioned officer transition course nco suicide prevention experience 072013 072015 company name order track receive distribute organizational level maintenance consumable repairable material av8b harrier whilst phase maintenance inspection plan inventory management technique avoid shortages excesses charge tool control program respirator program verifying toolbox inventories respirators logs records date broken tool reports daily tools accounted logs properly filled prepared required documentation issue turnin consumable repairable components assist annual ammt identifying shelflife items ensuring correct inventory peb organized electro static discharge safe areas within federal safety regulations researched requisitioned squadron requirements nalcomis ooma tracked preexpended bin replenishments requisitions via nalcomis ooma legacy compiled reconciliation reports provided briefings debriefings assisted resolution customer complaints brief requisition delivery dates supervisors workers weekly basis supplying critical information throughout entire scheduling expediting process maintain records maintenance installation develop positive relationship staffs customer meet productivity goals update individual qualifications records iqrs maintenance personnel documented forms cases required emergency assistance within regulations safety policies procedures charge weekly payroll 20 crew workers diligently ensuring correct input individuals assigned hours include annual leave sick leave overtime 122012 122012 sergeant e5 aviation supply specialist supervised trained evaluated personnel marines proficiently support 10 marine aircraft squadrons 15 intermediate maintenance activities performed warehouse operation duties including receiving inspecting locating storing rotating safekeeping issuing preparing shipping material return disposal supplies equipment related support supply operations received processed estimated 1700 high low priority repairable requisitions direct turnovers monthly screened squadron requisitions via nalcomis processed accuracy maintained estimate 1700 assets 100 accountability valued 170 million dollars managed receipt stowage thru integrated barcode system approximately 10000 consumable line items estimated value 72 million dollars served senior supply liaison vmaq3 direct support red flag advanced aerial combat training exercise hosted nellis air force base yielded expeditious procurement 34 million dollars aircraft assets locally abroad 102010 012012 female engagement team liaison platoon leader company name city state successfully completed 5 month preafghanistan deployment training consisting enhanced marksmanship program improvised explosive device training casualty assessment immediate action drills combat lifesaving survival evasion resistance escape training peacetime governmental detention hostage detention basic combat trauma training tactical operator call medevac human terrain cross cultural engagement training combat lifesaving live tissue training search procedures pastudari language training contributing completion successful tour musa qaleh served team leader 3rd battalion second marines district stabilization thematic team providing expert guidance battalions critical health education intelligence oversight planning meetings submitted 125 action reports include detailed summary operations patrols engagements team participated within time frame 48 hours end mission via email secret internet protocol router network fet headquarters order provide timely assessment intel area operation coordinated scheduled employment three fets total six marines one corpsman within musa qaleh district center nowzad district center shirghazay directing strategic initiatives achieve completion staffing first womens center musa qaleh provided safe location women girls meet receive literacy health classes taught fet continued local women awards recognitions received navy marine corps achievement medal serving squad leader2nd platoon female engagement team 2nd marine division forward coordinated three female engagement teams led 85 missions engaged 1900 local nationals 1300 engagements serving direct support 3rd battalion 2nd marine regiment march 2011 october 2011 received navy marine corps achievement medal serving maintenance material control expeditor support 31st marine expeditionary unit january 2009 july 2009 uncompromising work ethic daily determination unique skill liaison civilian military supply systems enabling vma211 fully support 31st meu operations received certificate commendation serving expeditionary airfields supply warehouse clerk commanding generals inspection 2 august 2010 6 august 2010 superior leadership organizational skills managerial abilities received letter appreciation volunteering teach mentor educate newly promoted corporals within marine wing support squadron 271 squadrons noncommissioned officer transition course nco suicide prevention education specialized training certificates licenses permits marine aviation supply school usmc lance corporal leadership course usmc noncommissioned officers leadership course usmc sergeants distance education program usmc staff noncommissioned officer career distance education usmc naval aviation material control management usmc lean six sigma airspeed white belt course usn lean six sigma airspeed yellow belt course usn 24hour hazardous material handlers course usmc active forklift license willing travel relocate skills air force basic computer literate delivery directing documentation email forklift forms frame inspection 2 inspecting inspection intel inventory management inventory leadership team leader logistics managerial meetings mentor access excel office outlook powerpoint word navy naval network organizational skills organizational payroll personnel policies procurement receiving maintain records router safety scheduling shipping six sigma staffing strategic supervisory trauma unique additional information possess valid dod secret security clearance willing travel relocate | AVIATION |
customer success advocate professional profile operate register efficiently effectively keep receiving area organized maintain cleanliness area assist customers requests able help customers questions electronics ability work customers employees variety culturally diverse backgrounds ability analyze problemssituations make wellreasoned decisions communicate customers clearly efficiently person via telephone qualifications xp vista win7 win8 win10 strong knowledge linux operating system multiple distributions including ubuntu linux mint centos redhat proficient use macintosh operating systems proficient navigating editing registry files extensive knowledge using supporting microsoft office suite 2003 2007 2010 2011 2013 includes word excel powerpoint access lync livemeeting frontpage onenote publisher project extensive knowledge instant messaging clients microsoft lync skype business yahoo facebook messaging google hangouts etc proficient use videochat software google hangouts skype oovoo etc extensive knowledge using supporting email clients outlook gmail mac mail etc extensive use google apps extensive use virus protection virus removal software extensive knowledge pc components peripherals extensive knowledge building upgrading troubleshooting pcs proficient mounting configuring televisions audio equipment security systems introductory knowledge multiple coding programming languages python php javascript html extensive knowledge recovering failing operating systems data within corrupted machines strong knowledge raid storage configurations proficient using mobile devices email lync tasks required experience customer success advocate november 2015 current company name ability support multiple customers via live chat simultaneously monitor chat ticket queue escalation ticketschats tier ii support team needed technology support specialist june 2013 november 2013 company name city state oversee classroom operations assist classroom projectors computers install maintain upgrade computer hardware peripherals software centralsouthern nau extended campuses region assist users via lync telephone email person troubleshoot find solutions problems computer hardware software equipment computer issues install upgrade maintain configure antivirus applications faculty staff students maintain full virus protection constant support classrooms faculty computer projector network problems also continuous resource general technical questions modify existing television computer equipment adapt special needs work directly faculty students staff support distance education provide strong input requirements classroom computer lab equipment assist maintaining creating new documentation processes used across state computer labs classrooms user machines determine required hardware upgrades make recommendations based users needs coordinate nau department academic computing network infrastructure support faculty support units client applications distance education identify assist investigating issues circumstances provide recommendations alternatives difficult situationsquestion problems involving staff maintain create documentation processes used statewide campuses computer labs users proficient using program ghost install images lab user machines monitor naus task management environment work team solve close tickets made assisted north valley building move mountedinstalled 25 projectors set offices faculty staff also connected lab workstations classrooms proficient use active directory diamond postghost database ability work people culturally diverse backgrounds ability effectively prioritize use good judgment make effective use time demonstrated initiative productivity working independently familiarity tcpip networking routing network services install technician january 2012 june 2012 state installation television audio security equipment working audio video network wiringcabling responsibly mounting televisions speakers sound bars well tvaudio receivers required set wired wireless networking equipment properly run cables throughout officehome hardline merchandiser electronics associate june 2013 november 2013 company name city state education high school diploma 2014 sandra day oconnor high school city state bachelor science computer information technology 2017 northern arizona university city state computer information technology skills academic active directory antivirus audio cables cabling hardware upgrades computer hardware client clients database documentation editing email email frontpage ghost html php javascript linux mac macintosh messaging access excel mail microsoft office suite office windows operating systems outlook powerpoint publisher win win7 win8 word network wiring network networking operating systems operating system pcs pc components peripherals processes coding programming python raid redhat routing sound tcpip networking telephone tv television troubleshoot troubleshooting upgrading upgrade video vista | ADVOCATE |
hr customer service representative summary excellent team player legal background abilities interpret laws procedures policies processes clientoriented resultsdriven deadlineoriented high degree initiative capable undertake resolve numerous complex assignments minimal supervision outstanding interpersonal communication customer service skills adept organize plan prioritize tasks strong attention details comfortable working fastpaced multicultural environment experienced quantitative research data analysis highly proficient microsoft suite world excel power point working knowledge world bank group systems including people soft 91 sap remedy highlights hr policies procedures expertise new employee orientations peopleoriented organized staff training development accomplishments recognized top performer intake team successfully handled 4258 incoming calls represents 25 total incoming calls fiscal year 2014 15 average 10 incoming calls allocated intake team resolved approximately 80 emails inquiries weekly basis within average 14 days 30 less 2 days service level agreement experience 012002 hr customer service representative 112012 current company name respond inquiries hr policies procedures clients dependents via telephone emails fax walkins ensure queries logged tracked remedy database promote quality assurance liaise related departments include hr teams visa payroll accounting travel deliver timely service educate clients availability usage self service options contribute issues identification inclusion knowledge base research policies procedures including departmental federal agency guidelines provide current comprehensive responses run analyze daily reports benchmark employee performance compliance adhering 2 days service level agreement delivery service maintain tasks track respond deadlines priorities accomplishments recognized top performer intake team successfully handled 4258 incoming calls represents 25 total incoming calls fiscal year 2014 15 average 10 incoming calls allocated intake team resolve approximately 80 emails inquiries weekly basis within average 14 days consultant project manager 092009 072012 company name wrote policy procedures completed department health licensing requirements credentialing wrote business related correspondence collected data create client database organized client record filing updated maintained clients records held presentations business opportunities quest expansion little supervision prepared appointment package including salary fringe benefits letter intent security medical clearance processes created employee file checklist documents submitted application prepared comprehensive accurate materials presentation accomplishments obtained agency home health care license operate pennsylvania designed marketing plan increased clientele 3 startup venture liaison officer 072006 042009 company name city state organized presentations business partners regarding objectives achieve partnered physicians obtain prior authorizations services maintained managed 100 clients accounts ran reports evaluate employee productivity benchmark case load increase rate quarter another liaised clients physicians insurers management inquire potential service improvement suggestions communicated important service related information clients upper management provided feedback client promote quality service accomplishments created powerful information flow procedure improve communication developed reliable client health insurance database education master business administration business administration master private business law southeastern university city state france private business law skills accounting agency benefits clientele client clients database delivery department health fax filing hr insurance marketing plan materials payroll policies presentations processes quality quality assurance quest research service level agreement supervision telephone | HR |
instructional coach summary passionate hardworking educator 30 years experience curriculum instruction professional development worked elementary teacher sacramento county office education curriculum specialist instructional coach providing onsite support professional development teachers administrators throughout state recently focused helping districts transition common core state standards led numerous trainings implementation effective use classroom experience 112011 012015 instructional coach company name conducted researchbased professional development trainings teachers staff direct interactive instruction common core implementation strategies achievementfocused coaching provided training assistance standardsbased lesson design support students particular focus english language learners delivered inclassroom coaching services included demonstration lessons coplancoteach sessions observationfeedback consultations supported districts implementation synced solution webbased tool provides ccss scope sequence english language arts mathematics k12 unit progress monitoring assessments integration existing textbooks materials utilized pc microsoft office word outlook internet search engines daily basis 081997 122009 company name 012015 012012 curriculum specialist english language arts company name served coordinator reading lions project k3 funded packard humanities institute phi scheduled organized projectwide meetings events acted liaison phi 27 california school district coordinators served coordinator instructor recruitment support reading first ab466sb472 institutes recruited hired scheduled monitored evaluated 600 seasonal instructors statewide fiveday 40 hour professional development institutes open court reading 2002 hm reading 2003 scheduled organized training instructor workshops served lead instructor hm medallions member development team produced edited training materials k6 ela state adopted programs served sitecoordinator institutes 1200 participants various cities throughout california scheduled supported national presenters statewide reading lions center events utilized mac microsoft office word excel powerpoint filemaker pro daily basis 081981 061997 classroom teacher company name city provided instruction multiple content areas develop academic skills differentiating needed gate struggling students english language learners collaborated fellow teachers administrators instructional practice assessed recorded communicated students academic socialbehavioral progress planned coordinated outofclassroom learning experiences field trips science camp collaborated parents psychologists psychiatrists educational therapists tutors provide accommodations students specific learning disabilities behavioral needs education 1983 specialist credential mildmoderate coursework csu sacramento 19911995 multiple subjects credential csu sacramento 1981 life credential granted 1976 bachelor science anthropology university california city anthropology action learning systems direct interactive instruction action learning systems building background elamath common core state standards sb 472 training instructors lead instructor houghton mifflin reading medallion edition ab 1086 training yolo county office education structure english language ca reading nine conference los angeles ca readinglanguage arts framework teachers guide standards assessment conference asilomar multilevel staff development model sacramento city unified school district reading strategies intermediate grades davis usd using literature circles classroom learning journey organizing possibilities california student teachers association csus using short stories classroom california reading literature project academy csus connecting art literature walkinginto literature prediction activities ca association independent schools creative report writing comprehension strategies ca literature project interests maria arguelles jane fell greene louisa moats reading first principalcoach summit reading lions center making work english learners michael pressley reading comprehension linnea ehri ed kameenui louisa moats sally shaywitz national reading panel symposium g reid lyon national perspective improving reading achievement ed kameenui effective instructional support systems louisa moats morphology orthography spelling isabel beck questioning author jane fell greene language louisa moats california reading academy california reading literature project summer institute area iii writing project sacramento roger taylor phd strengthening program gifted students mel levine md cognition behavior dimensions attention language prototypes notable achievements served ca sbe mathematics reading professional development program review committee 2008 panel member ca sbe english language arts adoption 2000 2002 2008 teacher leader uc davis invitational cross project institute 1995 teacher leader california reading literature project 19931996 additional information professional development specialized training maria arguelles jane fell greene louisa moats reading first principalcoach summit reading lions center making work english learners michael pressley reading comprehension linnea ehri ed kameenui louisa moats sally shaywitz national reading panel symposium g reid lyon national perspective improving reading achievement ed kameenui effective instructional support systems louisa moats morphology orthography spelling isabel beck questioning author jane fell greene language louisa moats california reading academy california reading literature project summer institute area iii writing project sacramento roger taylor phd strengthening program gifted students mel levine md cognition behavior dimensions attention language prototypes notable achievements served ca sbe mathematics reading professional development program review committee 2008 panel member ca sbe english language arts adoption 2000 2002 2008 teacher leader uc davis invitational cross project institute 1995 teacher leader california reading literature project 19931996 skills academic arts art coaching ca content csu english filemaker pro focus instruction instructor mac materials math mathematics meetings excel microsoft office office outlook powerpoint word internet search engines organizing progress reading recruitment report writing research short stories staff development teacher training materials workshops | ARTS |
finance manager summary identified fraud 75000 litigations testified expert witness 2004 puerto rico superior court client case recovered 50000 saved 42000 claims two employees audit performed government development bank puerto rico wellearned reputation hardworking quicklearning organized team player skills budget control administration account reconciliations financial statement reporting analysis general ledger accounting data compilation journal entries payroll taxes return analysis puerto rico us auditing adhoc reporting experience 072015 052017 finance manager company name city state managed oversees finance department charter airline generated 42 million gross revenues responsible accounts payable adp payroll processing multiple bank reconciliations maintain general ledger financial reporting analysis adhoc reporting budget cash management handle monthly year end accounting process ensure accuracy integrity accounts coordinated analyzed fiscal budgeting systems initiate effective controls policies assured state federal compliance revenue expenditure position control documents maintaining internal control safeguards achieved accurate budgetary reviews forecasts develop projections executive management oversight reviews approves reimbursements manages petty cash fund bank accounts prepared financial statements accordance generally accepted accounting principles gaap maintained pertinent records fixed assets inventory system reconfigured systems resolved accounting errors ensured accurate efficient accounting processes internal control policies coordinated planning department preparations processes annual operating budgets documentation aviation industry reports directly ceo 042012 062015 staff accountant company name city state provided professional tax services ensure accurate financial statements tax compliance prepared compiled financial information preparing entries general ledger accounts detailing assets liabilities capital summarized balance sheets profit loss statements project company financial position 052000 122015 accountant company name city state managed overall operations provided accounting tax services smallmediumsized businesses provided business management consulting handled accounting system setup training bookkeeping account reconciliations general ledger processing payroll processing financial statements preparation provided individual partnership corporate tax return preparation services built startup zero clients 47 clients 150000 annually revenues ensured accurate consistent accounting process provide solutions maintaining improving organizations financial conditions devised set accounting systems quickbooks peachtree software applications prepared reports forms manuals accounting bookkeeping ensure proper data maintenance computed taxes owned prepared applicable tax returns statements ensuring compliance payment tax requirements maintained records government agencies represented clients taxing authorities increased effectiveness controls accuracy financial records efficiency operations resulting lowering tax liabilities increased refunds streamlined operations standardizing organizing accounting procedures ensured conformance procedural standards examining analyzing financial documents resolved client issues reconfigured systems revised resolved accounting errors prepared budgets forecasts review budgets vs actual ensure accuracy provided advice financial conditions analyzing business operations costs revenues obligations financial commitments recommended solutions various financial problems surveying operations according accounting needs 081993 052000 auditor manager company name city state charge accounting accounts diverse industries retail property management real estate specializing construction industry 091991 021993 staff accountant company name city state performed general accounting functions including preparation review financial analysis reports education training dec 1992 bachelor degree business administration accounting pontifical catholic university puerto rico city state business administration accounting activities honors national association tax professionals natp languages bilingual spanish english skills account reconciliations accounting general accounting accounting systems accounting system accounts payable adp adp payroll ad auditing balance sheets bank reconciliations bookkeeping budgeting budgets budget business management business operations cash management consulting client clients documentation english executive management finance financial financial modeling financial reporting financial analysis reports financial statements fixed assets forms general ledger general ledger accounting general ledger accounts government inventory macros ms excel microsoft office outlook power point word organizing payroll payroll processing peachtree pivot tables policies pr processes profit loss statements quickbooks quicken reporting bilingual spanish tax compliance tax taxes tax return preparation tax returns | FINANCE |
brand manager summary brand manager strong merchandising background experience business development sales marketing understands excels analytical creative thinking highlights excellent time management skills strong communicator entrepreneurial thinker selfmotivated goaloriented experience 072015 current brand manager company name leads analysis development merchandising strategies across categories focus sales gross margin conversion customer retention acquisition develops manages relationships top level accounts establishing new cultivating existing business accounts partners merchandise planning forecast changes margin challenges achieve financial targets collaborates ecommerce marketing teams ensure onsite email promotions reflect merchandising brand strategies secures builds strategic brand partnerships 112013 062015 associate omni buyer mens nautica sportswear company name city state developed annual financial plans classification vendor level strategized custom assortments meet sales margin plan identified product trend opportunities within classifications strategized key items promotions negotiated product availability distribution pricing maximize profits margin 072012 102013 assistant buyer mens dress casual pants company name city state assisted buyer monthly forecasting vendor department level tracked managed receipt flow process communicated vendor partners newness timely deliveries planned coordinated weekly marketing events categories 102010 062012 assistant planner womens shoes company name city state determined executed replenishment allocation strategies maintain healthy stock levels 500 individual stores worked vendors securing additional inventory drive sales education 2010 bachelor arts strategic communications elon university city state skills microsoft excel microsoft powerpoint microsoft word | APPAREL |
business development representative summary experienced customer service professional extensive skills growing exceeding sales multi million dollar business operation food beverage industries financial services heath care industries adaptable results orientated focus bottom line results proven track record achieving exceeding standards performance set sales project skilled utilizing technology tool improve organizational efficiency highlights customer relationship management project management customer retention satisfaction evaluating customer needs team builder training development business development sales management analysis experience business development representative march 2010 current company name city state achieved customer service objectives contributing customer service information recommendations strategic plans reviews preparing completing action plans customerservice standards resolving problems completing audits identifying customer service trends determining system improvements determined customer service requirements maintaining contact customers visiting operational environments conducting surveys forming focus groups analyzing information increased product awareness levels grew profit margins negotiations store managers regional managers implementation instore merchandise displays product assortments pricing structures sales allowances rebates monthly promotions managed sales team assisted navigating retail accounts align needed resources support ensure specific client andor customer initiative success successfully raised capital assist growth licensed healthcare representative december 2008 march 2010 company name city state managed high volume call activity healthcare providers cigna clients utilized health insurance expertise advise clients best insurance choice meet needs maintained networkspartnerships internal external partners expedite client processing effectively assessed patient needs resolved client conflicts utilized technology expedite client verification documentation service outside sales manager march 2005 december 2008 company name city state responsible overall development north miami territory selling occupational physical therapy solutions focus primary care specialists hospital based physicians effectively leveraged resources within fixed budget increase sales add value difficult access high volume urban customer base managed administrative functions including daily synchronization call activity expense reportingperformance trend analysis sales tracking successfully collaborated territory partners contribute team success developed maintained networkspartnerships external community advocacy groups pharmacies manager trainee may 2004 march 2005 company name city state responsible overseeing daytoday operations rental location increased business forecasting counter sales rate management order remain competitive marketplace utilizing fleet profitable level managed team members job performance including counter sales responsible team member development education mba business administration 2009 university phoenix city state business administration bs psychology 2002 florida state university city state psychology skills administrative functions budgeting budget business development competitive contracts contract negotiation client clients documentation senior management expense reporting focus forecasting insurance inventory team building leadership access microsoft office suite microsoft project negotiating networks physical therapy primary care quality quick books reporting safety selling sales strategic strategic planning supply chain management transportation trend | BUSINESS-DEVELOPMENT |
director business development summary looking greatest opportunity use years experience business development client relationship buiding work reputed company help grow prosper skills business development client relationship builder alternative transportation specialist client account management contract negotiations customer driven experience 052009 current director business development company name city state responsible developing new business opportunities corporatemuniciple university markets 43 million annual revenues created 25 new commuter programs ground fortune 500 companies bay area created new revenue streams new municiple university accounts including city los angeles university california berkeley san francisco state university 10 million annually accountable marketing prospecting cold calls networking responsible face face meetings presentations prospective clients manage follow process including sending follow marketing materials phone calls emails dialogue consistent basis relationship recognized obtained new multimillion dollar account within first four months employment develop prepare proposals major private municipal transportation projects cold calls requests proposals executive management corporate accounts include many high profile silicon valley fortune 500 companies networking business development many associations including act boma san francisco boma silicon valley apta calact gbta various bay area organizations 022006 052009 bay area general manager company name city state executive management bay area market responsibilities include marketing business development operations accounting related functions management oversight approximately 80 locations throughout bay area encompassing san francisco oaklandeast bay san jose marin county 65 million dollars gross parking revenues annually locations included management fee incentive fee locations company lease locations reverse lease risk management fee locations successful business transactions 35 new locations bay area region additional net profits 750k annually achieved successful expansion municipal market contract awards ac transit bart bay area rapid transit additional contract awards new business achieved result achieved additional regional expansion market margin successful award city san jose contract opening new market opportunities region successful contract renewal 15 existing contracts bay area increasing profits 5 existing net profit projections store sale performance oversight bay area team 35 management professionals accounting clerical staff oversight employee base 200 parking professionals union non union environments responsible annual budget preparation performance bay area region including store sale performance new business development general administrative projections achieved positive financial results successful integration bay area operations reducing overhead technology best practices improvement 300000 bay area net profit responsible monthly financial analysis performance bay area locations implemented immediate changes proactive measures adhere expectations maintain budgeted targets corporate liaison union contracts bay area accomplishments included successful negotiation san francisco teamsters local 665 contract resulting payroll overhead freezes aid maintaining current profit margins uncertain real estate conditions successful implementation bay area marketing campaigns ancillary revenue opportunities increase profits existing locations 022004 022006 general manager company name city state executive management oversight 35 locations including hotel office properties hospitals government agencies generating 6 million annual revenues marketing networking obtained 5 new locations first year general manager generating 70000 additional net profit annually successful implementation corporate policies procedures locations city office creating efficient revenue controls immediate reduction liabilities risk financial losses implementation employee development projects awards programs increase low employee morale high turnover ratios 022003 022004 operations manager company name city state managed team 9 project area managers operations 20 locations including class office properties university north texas parking operations reunion arena presbyterian hospital operations developed proformas proposals new location opportunities assisted general manager proposal preparation presentations responsible budget preparation analysis profit loss statements maintained client relationships high profile companies including crescent real estate equities cousins properties trizec properties trammel crow cushman wakefield equity office properties jones lang lasalle developed managers skills proper company accounting operating policies successful completion cps advanced management training program promoted general manager within two weeks completion 061999 022003 area manager company name city state promoted area manager within one year oversaw management team 25 employees including managers accounting personnel attendants responsible aspects operations including auditing billing functions operations monthly reporting maintenance projects developed positive relationships high risk clients daily contact various departments within area implemented tenant customer amenity programs locations enhance services value assumed additional management oversight additional properties including downtown class office properties offsite management billing accounts garage operations improved net operating profit additional operation 5 new technology policy procedures education training bachelor science business administration marketing management east central university state business administration marketing management activities honors san francisco boma association commuter transportation northern california board member boma silicon valley international facility managers association san francisco silicon valley east bay corenet northern california skills client relations business development sales proposal preperation crm planning management cold calling networking budget preparation contract negotiations executive management financial analysis marketing transportation route planning analysis | BUSINESS-DEVELOPMENT |
patient access rep summary dependable computer application analyst comprehensive experiences diagnosing troubleshooting network hardware desktop issues tracking evaluating infrastructure incidents diverse industry experience health care government expertise includes systems applications technical helpdesk experience information protection analysis oncall experiences troubleshooting distributed multitier environments advanced skills using epic medical software register patient train doctors nurses inputting medical information epic system accomplishments epic pelican project team member lsu medical science center domain system fmol health system combined worked epic software golive team troubleshoot acted lead application analyst lsu medical science experience patient access rep 032015 current company name city state responsible obtaining complete accurate demographic enters data computer thoroughly patients notifies patients copayments deductibles deposits train new employees navigate epic software geek squad consultation agent 062014 032015 company name city state diagnosed resolved clients computer problems upgraded hardwaresoftware clients computers knowledge skills microsoft operating systems removed viruses malware clients computers technical support specialist 092013 122013 company name city state demonstrated advanced product knowledge att products open manage trouble ticket system issues patient courteous friendly customers times abide supported management directives ehr application analyst 102011 032012 company name city state worked closely medical staff assure epic access supported end users locally remotely technical issue worked epic golive team staff implement epic troubleshoot issues arise assured interfaces work computer analyst 022009 122011 company name city state provided primary technical support 5000 staff trained employees updated new training documentation setup new accounts doctors employees strong clinical back ground using electronic medical records computer asstfunctional adm 062001 032007 company name city state resolved computer desktop laptops issues knowledge skills using remedy footprints led team morning meeting update management team recommended new software management needed education bachelor science computer information systems telecommunication systems support 2008 tulane university city state usa associate science computer network engineering 2002 delgado community college city state usa military united states navy veteran honorable discharge technical skills system software adobe dreamweaver skills monitoring daily production runs technical support ie disc backups database verifications statistics reports performed complexity installation maintenance software skills electronic medical records adobe flash help desk software html libm mainframes access excel microsoft office microsoft operating systems powerpoint word network support installed provided daytoday end user support local area network identifying analyzing testing correcting program machine data procedural problems researched tests document network lanwanenterprise operating system application software products peripheral hardware installs software hardware order manage monitor support extensive computer network assisted monitoring performance efficiency enterprise network understand protocols tcpip active directory database epic ibm database programming skills documentation html website design trained professional users system document programming efforts maintenance utilities performed system programming support run jobs troubleshoot issues storage area networks skills communication skills excellent verbal written communication skills emphasis customer support including experience handling difficult customers conflict resolution excellent interpersonal skills ability work collaboratively team environment capable seeing managing project start finish problemsolving skills certification candidate project management professional pmp | AGRICULTURE |
branch manager summary 5 years successful experience customer service support recognized strengths account maintenance problemsolving troubleshooting sales staff support planningimplementing proactive procedures systems avoid problems first place ability work partnership leaders different partners within company bilingual professional able speak spanish english fluently ability train motivate supervise customer sales service employees ability multitask within fast paced environments capable administrating high budgets producing profits raising company standards synopsis achievements increased traffic customer retention 10 developed great working relationships coworkers peers resulted great team engagement success proactive planning led notable increase drive efficacy team consistently recognize top performer top 10 company utilized tools provided audit customer satisfaction raise standards exceeded expectations raised bar manager retro fitness administrating company standards implementing improved techniques accomplishments achievements alpha phi sigma rutgers school criminal justice deans list rutgers newark experience branch manager 012015 company name city state work closely partnership owners business coaching peer leaders customer experience serving face company community •market promote gym center increase number members • oversee recruitment training monitoring staff including disciplinary action needed • financial management track income expenditures balance safe set goals month refer delinquent accounts create monthly reports worked accounts payable receiver • respond resolve complaints incidents • reinforce club policies including cancellationsrevocations memberships acting final decisionmaker member service problems may arise skills used lead ethics integrity embrace diversity inclusion possessed indepth knowledge products systems model behavior coach team success use initiative good judgment manage stores budget lead store achieve projected results success including hiring coaching training developing store team members achieve consistently high performance objectives follow polices determined board directors prepare documentation reports routine customer correspondence future reference purpose manager 012014 012015 company name city state increased traffic customer retention 10 developed great working relationships coworkers peers resulted great team engagement success proactive planning led notable increase drive efficacy team consistently recognize top performer top 10 company utilized tools provided audit customer satisfaction raise standards exceeded expectations raised bar manager retro fitness administrating company standards implementing improved techniques recruited interviewed qualified candidates open positions placed qualified candidates assignment held full responsibility accounting finance budget operations created promotional materials advertise organization promote growth maintained personal rapport winwin relationships vendors members customers skills used implementing change effectively strong people management skills excellent mentoring motivational skills extensive product knowledge financially commercially aware customer service specialist 052012 122013 company name city state ensure provide excellent customer service phone email chat etc timely accurate manner serve liaison customer support team management customer improve customer service business productivity assisted duty manager maintaining gym checking inventory counting register administering payments members solicited received feedback improve efficiency services assist training peers improving customer support service provided childsitting service customers education bachelor science criminal justice anthropology 2014 state university new jersey city state united states gpa 360400 affiliations cumme laude achievements alpha phi sigma rutgers school criminal justice deans list languages bilingual professional able speak spanish english fluently conversational portuguese skills accounts payable audit budget budgets coaching correspondence delinquent accounts diversity inclusion documentation financial management human resources increase maintenance payroll proactive problemsolving recruitment sales sales staff satisfaction self motivated troubleshooting customer service customer support front desk inventory liaison payments receptionist retail sales training account maintenance | FITNESS |
executive sous chef summary dynamic resourceful skilled executive head chef 25 years success fine dining casual dining catering skills staff development training inventory control servsafe certified operations management follows propers sops organizations focused disciplined crossfunctional team management high volume production capability welltuned palette supervision training focus portion cost control bilingual englishspanish featured carroll county times core accomplishments successfully managed two kitchen staffs 40 employees high volume dinner services 250 diners night experience executive sous chef dec 2016 current company name city state taste prepared dishes observed color texture garnishes adhere staffing needs adjusted hourly schedules accordance demand patterns budget local labor laws implemented support companies sops effectively managed assisted kitchen staff producing food banquets catered events member dining areas consistently kept clean safe environment adhering federal state local sanitation safety requirements followed proper food handling methods maintained correct temperature food production ensured smooth kitchen operation overseeing daily product inventory purchasing receiving followed proper food handling methods maintained correct temperature food products enforced appropriate workflow quality controls food quality temperature provided nutritious safe visually appealing innovative properly prepared flavored food executive chef jan 2012 dec 2016 company name city state reduced food costs 2 expertly estimating purchasing needs buying approved suppliers systematically tasted smelled prepared dishes observed color texture garnishes expertly estimated staffing needs adjusted hourly schedules accordance demand patterns budget local labor laws implemented supported company initiatives programs effectively managed assisted kitchen staff producing food banquets catered events member dining areas consistently kept clean safe environment adhering federal state local sanitation safety requirements ensured smooth kitchen operation overseeing daily product inventory purchasing receiving followed proper food handling methods maintained correct temperature food products consistently produced exceptional menu items regularly garnered diners praise conducted daily inspections maintained food sanitation kitchen equipment safety reports regularly developed new recipes accordance consumer tastes nutritional needs budgetary considerations enforced appropriate workflow quality controls food quality temperature developed strategies enhance catering retail food service revenue productivity goals provided nutritious safe visually appealing innovative properly prepared flavored food consistently tasted smelled observed dishes ensure visually appealing prepared correctly correctly safely operated kitchen equipment accordance set guidelines actively participated staff meetings operated effective management team leader identified opportunities increase revenue decrease kitchen expenses maximize departmental productivity without compromising guest satisfaction built fostered team environment expert final plate preparation authentic presentation executive chef apr 2005 company name city state reduced food costs 2 percent expertly estimating purchasing needs buying approved suppliers expertly estimated staffing needs adjusted hourly schedules accordance demand patterns budget local labor laws implemented supported company initiatives programs effectively managed assisted kitchen staff producing food banquets catered events member dining areas consistently kept clean safe environment adhering federal state local sanitation safety requirements followed proper food handling methods maintained correct temperature food production ensured smooth kitchen operation overseeing daily product inventory purchasing receiving followed proper food handling methods maintained correct temperature food products consistently produced exceptional menu items regularly garnered diners praise prepared healthy enjoyable breakfasts dinners diners conducted daily inspections maintained food sanitation kitchen equipment safety reports regularly developed new recipes accordance consumer tastes nutritional needs budgetary considerations developed strategies enhance catering retail food service revenue productivity goals enforced appropriate workflow quality controls food quality temperature provided nutritious safe visually appealing innovative properly prepared flavored food education training bachelor arts culinary arts 2001 culinary arts bic city state united states classes restaurant facility operations coursework pastry arts courses food preparation kitchen management patisserie confectionery international cuisine nutrition courses skills arts budget color cost control staff training english estimating focus functional inventory management inventory inventory control team leader meetings negotiator operations management problem solving producing program development purchasing quality receiving retail safety spanish staff development staffing supervision team management workflow | CHEF |
consultant skills assessment project management consult clients gain detailed information used develop comprehensive project plans tasks process improvements ability devise implement processes procedures systems internal controls strengthen operations enhance customer satisfaction professional training development extensive knowledge electronic health care software clinical functionality relates clinic workflow including documentation orders medications experience 012014 current consultant company name city state currently contracted community health systems chs franklin tn work training manager coordinator manage training issues risks associated projects using standard tools processes collaborate chs project team populate establish training environments training activities apply principles adult learning theory group dynamics group facilitation needs analysis program design evaluation change management daytoday practice program offerings provide webex sessions well onsite training classes necessary ensure training sessions consistent regulatory clinical workflows work organizations solve issues create value maximize growth improve business performance assist follow evaluations recommendations improving usage software systems various clinics specialties advise clients use information technology meet business objectives overcome problems provide strategic guidance regarding technology infrastructures enabling major business processes enhancements 012006 012014 project manager company name city state provided strategic management operational oversight support teams consisting 6 direct reports 55 technicians output device service support including budget control production timetable status reporting clientproject team coordination quality assurance designed deployed several highly successful projects ground managing aspects projects including customer support client services operations quality assurance ensured monthly service level agreements met worked monitor track report progress project plan senior management accomplished project fielding deployment time within budget responsible comprehensive planning systems fielding deployment tasks budget created policies procedures incorporate day day activities output device technicians throughout army corp engineers asset manager configuration item owner 12000 output devices led dedicated nondedicated resources accomplish project fieldingdeployment phase promoted teamwork cooperation achieve objectives interacted internalexternal senior management client side organization side conducted weekly integrated project team meetings output device technicians support team asset management configuration management database processes procedures 011999 012006 project lead company name city state provided technical support central office well site offices included windows 2000xp windows 20002003 server operating systems served project manager 18month private branch exchange pbx voice internet protocol voip conversion project served single point contact data network communication design development installation documentation problem resolution completed maintenance troubleshooting documentation network architectures including cisco switches routers virtual private networks vpns firewalls monitored administered print file application email servers implemented maintained network security policy education training august 2003 master science management florida institute technology city state management may 1992 bachelor science computer information sciences alabama university state computer information sciences skills army asset management budget business processes change management community health configuration management conversion client clients customer satisfaction customer support database documentation email senior management firewalls group facilitation information technology managing meetings exchange office windows 2000 windows 2000 needs analysis network security network networks operating systems pbx policies problem resolution processes program design evaluation progress project management project plans quality assurance quality assurance reporting routers servers service level agreements strategic strategic management cisco switches teamwork technical support troubleshooting voip workflow | CONSULTANT |
sales summary account manager focused maximizing sales managing accounts systematically logically believes consistency dedication build successful business partnerships excel building loyal customer base achieve short longterm organization sales goals highlights superior communication skills cheerful energetic effective team player staff training development resolutionoriented dependable reliable accomplishments responsible training new employees aspects distribution sales ensured one hundred percent compliance company rules regulations established new accounts client interaction monitored sales goals expectations multiple brands improved product placement premise premise accounts managed quality assurance products within distribution maintained files individual accounts products increased sales effective customer communication experience sales september 2008 company name city state responsible implementing businessbuilding relationshipbuilding expectations uniquely assigned accounts customers consistently met exceeded department expectations productivity accuracy levels recommended helped customers select merchandise based needs informed customers sales promotions friendly engaging manner answered customers questions regarding products prices availability collaborated colleagues exchange selling strategies marketing information collaborated members departments complete sales transactions shared product knowledge customers making personal recommendations city manager april 2008 september 2008 company name city state successfully managed activities 12 team members developed implemented monitored programs maximize customer satisfaction interviewed hired trained new quality customer service representatives addressed negative customer feedback immediately resolved customer questions issues complaints coordinated airport vendors regarding fueling catering logistics determined flight closeout times completed verified flight forms senior corporate travel consultant september 2017 april 2008 company name city state planned travel arrangements 200 executives staff received screened high volume internal external communications including email mail collected customer feedback made process changes exceed customer satisfaction goals made reasonable procedure exceptions accommodate unusual customer requests provided accurate appropriate information response customer inquiries addressed customer service inquiries timely accurate fashion built customer loyalty placing followup calls customers reported product issues passenger service agent january 1995 september 2007 company name city state h communicated customers daily h committed assistance support others maintaining cheerful helpful attitude h trained maintained excellent interpersonal communication skills complement proven creative problem solving capabilities h provided superior customer service work quality demonstrating attention detail flexibility innovation resolving problems possess effective communications skills work well others levels h dealt tactfully effectively difficult customers h experienced customer service supervisory positions h worked closely inflight flight dispatch maintenance customer service departments operations positon meet needs customers h experienced handling emergencies flight delays diversions related incidents h handled incoming outgoing communications aircraft flight guards initiated overdue actions h handled timesensitive freight general goods hazardous materials government shipments h successfully completed civil aviation security course conducted faa h assured flight safety winter operations deicing certification training education communications west virginia state university city state 2002 united states air force air national guard city state received honorable discharge service communications george washington high school city state gpa assisted organizing participating various community service projects involved several athletics programs assisted organizing participating various community service projects involved several athletics programs skills air force 2 attention detail interpersonal communication communications skills oral communication creative problem solving customer relations customer service government innovation inspection leadership materials problem solving public safety public speaking quality safety sales supervisory supervision technician | SALES |
school counselor summary seeking fulltime counselingpsychology instructor position help students become successful life design healthy learning social environments assisting develop educational plan promoting multiculturalism school activities help testing situationsenvironments professional experience school counselor september 2013 company name city state conduct individual counseling sessions taught classroom guidance lessons related character traits bullying consulted parents regarding strategies help children certain issues helped documentation records transferincoming student information also helped documenting strategies response intervention process consulted staffteachers concerning strategies help students exceptional needs 0810 southwood elementary school counselor august 2010 september 2013 company name city state conduct individual counseling sessions taught classroom guidance lessons related character traits bullying consulted parents regarding strategies help children certain issues helped documentation records transferincoming student information also helped documenting strategies response intervention process consulted staffteachers concerning strategies help students exceptional needs counseling january 2009 january 2010 company name city state gained experience conducting individual group counseling supervision licensed school counselor increased knowledge development skills interventions well strategies prevention early intervention issues became familiarized guidance counseling practices school applied theoretical knowledge counseling advocacy perspective completed 100 hours direct indirect service language arts teacher january 2009 january 2010 company name city state worked students various reading writing skills increase benchmark state scores meet state standards noted consulted parents strategies improve students overall behavioral skills education training master arts degree education 2010 unc pembroke state education professional school counseling ba english 1998 unc state gpa student government treasurer english student government treasurer certifications middle grades language arts community involvement coordinated gathered community resources host parent lunch learn seminars created formed girls nutrition group school affiliations nc school counseling association interests writing editing church magazine reading computers advocating literacy knowledgeable powerpoint microsoft word excel access computer programs skills great building rapport students writing skills creating small interest groups studentsgreat consultant staff members additional information interests writing editing church magazine reading computers advocating literacy knowledgeable powerpoint microsoft word excel access computer programs | ARTS |
finance manager summary top performing individual consistent track record surpassing sales goals meeting objections extensive sales experience retail customer service industry specializing auto sales innovative manager lead cohesive sales team consistently achieving aggressive stretch goals unique abilities making decisions problem solving highlights excellent communication contracts negotiations crosscultural sales background marketing leadership management bilingual accomplishments exceeded sales goals 40 monthly basis led promotion finance manager 4 months managed successful sales team 12 members consistently exceeded sales goals 20 month experience finance manager 112010 012015 company name city state understands automobiles studying characteristics capabilities features comparing contrasting competitive models inspecting automobiles develops buyers maintaining rapport previous customers suggesting trade ins meeting prospects community activities greeting dropins responding inquiries recommending sales campaigns promotions closes sales overcoming objections asking sales negotiating price completing sales purchase contracts explaining provisions explaining offering warranties services financing collects payment delivers autos continuously seeking new lending institutions maintained good working relationships secure competitive interest rates financing programs finance manager 112015 082016 company name city state negotiated reviewed business contracts financial models profitability financial success mind h andson negotiations clients secured loans customers finance manager 022015 082015 company name city state responsible maintaining good working relationships lenders secure competitive interest rates financing programs offering vehicle financing customers providing thorough explanation aftermarket products extended warranties complete explanation manufacturer dealership service procedures policies processing financing leasing deals accurately securing approval financial sources secure approval proper federal state corporate channels cna 012003 072010 company name city state performed patient care long term geriatric care hospice terminally ill care patients family daily care 13 bed unit bathing care patients charted documented activities well working teams doctors ancillary personnel education certificate finance automotive insurance 2014 uds city state skills automobiles bi competitive contracts features financing financial hospice inspecting leadership marketing negotiating negotiation bathing patient care personnel policies rapport sales | FINANCE |
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