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hr coordinator summary certified human resources professional extensive employee relations experience full range functions well success simultaneously managing multiple projects highlights employee relations compensation administration personnel records maintenance new hire orientation hiring retention training development compensationpayroll staffing recruiting professional offboarding interviewing expertise performance management strategies benefits administrator employment law knowledge hris applications proficient employee handbook development new employee orientations human resources audits maintains confidentiality hr policies procedures expertise human resources management excellent interpersonal coaching skills certified professional human resource management accomplishments revamped orientation process new hires implemented companywide led staffing planning committee number years introduced first passive open enrollment process experience 032013 current company name city state hr coordinator manage recruitment selection staffing process full time employees manage employee orientation onboarding process full time employees maintain job classification system including job descriptions defining objectives responsibilities salary information benchmarking develop administer manage personnel policies procedures programs city advise managers supervisors employees labor contract employment law policies procedure matters respond inquiries managers supervisors employees investigate complaints provide conflict resolution works departments regarding employee issues recommending appropriate actions involving employee performance behavior productivity etc completes duties related compensation benefits performance management manage citys safety workers compensation processes serve chair citys benefit safety wellness committees provide direction committees ensures compliance mandated safety training develop wellness safety programs meet strategic goals city develop procedures managing employee leaves absence light duty administer leave absence programs include fmla salary continuation parenting leave military leave etc ensure compliance employment law related regulations conduct research prepare reports recommendations complex issues projects lead special projects related human resources initiatives including software technology implementation process improvements internal training programs onboarding process exit interview process etc 112012 122012 company name city state independent hr contractor assisted human resources internal employee website mapping project site used employee benefits well company information assisted human resources internal employee website mapping project site used room board sales staff 042005 072010 company name city state human resource assistant hr generalist screened applicants internal external positions coordinated prepared interview schedules information packets sent offer letters verified paperwork staffed contractor positions well facilitated orientation contract employees conducted new hire orientations new employees worked levels management employee relations issues conducted exit interviews processed required termination paperwork presented common themes upper management provided training communication employees hr programs benefits processes employment related issues administered leaves absence short term disability workers compensation managed tuition reimbursement program 112003 102004 company name city state receptionistadministrative assistant maintained corporate phone list equal employment opportunity information bus pass stamp inventories microsoft excel ordered approved office supply orders coordinated memorial blood centers promote recruit nrgatt blood drive within company maintained security workplace overseeing security badge process assigned numerous special projects completed projects upon deadlines education 2012 keller graduate school management city state mba human resource management human resource management 2002 university north dakota city state ba communications communications skills benchmarking benefits conflict resolution direction employee relations performance management personnel policies processes recruitment research safety staffing strategic training programs
HR
freelance website designer summary marine corps trained leader business development specialist extensive background many facets throughout operational side business always seek ways assist improve teams training overall performance 12 years experience website development internet research seo 4 years experience purchasing training supply chain control military 15 years b2bb2c sales business loan brokering real estate investment training bring impeccable work ethic thanks time marines ensure exemplary outcome goals position requires experience company name city state freelance website designer 092012 current specialized cold calls business owners looking web designer online marketing manager businesses online presence marketing necessities focused sales websites website development logo designs online marketing servicesmaterials remote independent contractor hire basis cross selling widget applications installation assistance current newly designed websites tracking links lead development follow sales creation ads back links marketing promotions sites twitter facebook foursquare consistently generating new ideas ensure average marketing results 10 years experience internet based web designing marketing seo ppc social media networks analytic research well online presentations web research email response handling customer support company name city state account manager 082013 052014 contacted prime military defense contractors contract managers small business liaison officers purchasing managers buyers daily basis b2b development calls average 150 outbound calls day obtained request quotes bids information requirements procurement capacitors electronic components semi conductors hard find parts commercial shelf items created sent mass marketing campaigns via email social media linkedin newsletter distribution developed ongoing business ­ supplier relationships daily basis securing future requirements signed company daily basis 10 new supplier diversity portals automated submissions receipt requirements company name city state owner senior business consultant 042006 092012 responsible lead development self generation internet marketing campaigns b2b cold calls relationship development live networking referrals sales reviewing business credit standings personal credit reports well additional financial documents order properly obtain lines credit businesses needs created professional relationships lending institutions order accelerate processing applications swift efficient manner utilized proper demographic research order establish target market promotions certain financial institutions lending established working network lenders brokers lending submission internet applications follow calls renewing loans cross selling additional products continuing relationship current past business owners clients company name city state senior investment advisor 112002 042007 called current client list daily cross sale additional education training programs collecting current program balances selling additional trainings students looking advance education sales department 9 sales reps reached 84 million 2006 collection responsibilities outstanding balances owed unpaid tuitions collections department 9 reps 2006 reached 32 million traveled extensively presenting materials students higher level trainings order ensure sells current training membership programs advising aspects investment deals foreclosure wholesale lease options owner financed rentals mobile homes land development sale owners new construction rehabs fiscal chief ncoic company name city state ncoic 011997 012001 training development future ncos non commissioned officers well assisting physical professional trainings marines within unit negotiated prices quantities deliveries payments merchandise vendors worldwide scale prepared presented daily weekly monthly budgeting accounting reports utilized various methods payment materials services order accomplish tasks timely cost effective manner resolved wide range customer problems applying diplomacy assertiveness fee budget discrepancies management sabrs standards account budgeting reports system contract procurement 350k annually provided logistic support squadrons international level pricing cost analysis purchasing military requirements mission accomplishment based approved budget restrictions responsible inventory tracking materials accountability using electronic spreadsheets cmr consolidated memorandum receipts education associate science 2001 united states marine corps city state high school diploma 1993 cypress lake high school city state achievements associates degree 2yrs credit towards bachelors degree honorable discharge certificate commendation 3 good conduct medal 1 letter recognition 2 meritorious promotion 1 nco qtr mag 26 1 letter recommendation 1 skills accounting bookkeeping budget development content development customer service database creation maintenance employee training microsoft office salesforce zoho outlook online networking
DESIGNER
warehouse lead executive profile position warehouse management requiring selfstarter reputation dependability highly qualified warehouse professional cross functional cross industry management experience including staff training inventory control shipping receiving customer service responsible achieving production goals coaching motivating staff workshops setting incentive programs supervising operations accountability management extensive inventory control including ordering supplies disbursing materials equipment factory returns vendor contact negotiations maintaining stock levels maintained focus achieving bottom line results formulating implementing technology business solutions meet variety needs personnel management experience includes recruiting interviewing hiring dismissing training scheduling performance evaluation promotion employee relations excellent organizational talents demonstrated ability prioritize high volume workload schedule plan projects multitask delegate needed pay close attention details meeting commitment deadlines strong communication skills include ability interact positive productive manner listen effectively give take direction articulate ideas clearly write concisely perform job functions according sop procedure manuals well contributing technical writing manuals profitability company core areas expertise include selfstarter personable professional exceptional analytical skills process redesign improvement safety compliance excellent computer skills team building leadership performance standards creative thinker quality control compliance selected value offered highlights powerful strategist able map creative solution empowering organization tools needed produce high quality results superior record delivering simultaneous largescale mission critical projects ontime budget talent proactively identifying resolving problems resulting increased productivity job title familiar aspects logistics shipping receiving general warehouse operations detailoriented job title highly efficient leading shipping receiving operations able lift number pounds flexible schedule available shifts skill highlights mac pcword powerpoint publisher outlook access act strong internet research experience specialized training seminars tqmmanagement lift truck certify safety awareness customer service training osha certification hazmat training trade consumer show production management extensive sales advertising seminars training shipping receiving safetyoriented production scheduling resultsoriented multitasker fluent language safetyconscious customerservice focused vendor management strong communication skills adaptable exceptional problem solver natural leader core accomplishments reduced shipping operating expenses number maintaining shipping volume accuracyearned perfect attendance record number years row achieved number accuracy year audit name audit number stockkeeping unit warehouse facility recipient award name achievement award month yearnamed “ employee month ” month yearsaved amount annually negotiating better rates transportation carriers professional experience company name april 2011 current warehouse lead city state reduced operating budget number misships number implementing new policies proceduresestablished transportation cost standards economical shipping practices negotiated bulk shipping discounts contracted carriers company name june 2008 april 2011 warehouse support service city state evaluated operational records made scheduling adjustments maximize efficiency company name october 2006 june 2008 marketing event manager city state worked effectively heavily crossfunctional fast paced environment company name september 2002 october 2006 warehouse logistics manager city state negotiated bulk shipping discounts contracted carriers education shoreline community college 1 2010 earned certificate completion business software applications city state one quarter away completion associate applied arts science current skills act advertising arts computer experience customer service training mac access outlook powerpoint publisher word research safety sales seminars tqm
ARTS
construction worker summary motivated hard working individual willing learn accomplish task giving ive always dependable reliable motivated get along well others exceed expectations thrives fastpaced environment works complete projects quickly efficiently experienced construction laborer knowledgeable tools materials methods used road construction highlights demolition asphalt excellent driving record strong communication skills osha certified construction workers union local 265 accomplishments residential construction sandbagging traffic control laying liner accomplishments lead crew 6 general construction laborers workers year experience construction worker march 2012 october 2014 company name city state planted plants ground cincinnati city parks cleaned parks construction worker march 2008 march 2012 company name city state flagged traffic set traffic control construction worker august 2005 february 2008 company name city state general cleaning college dorms year helping foreman needed assist ceiling tile construction worker painter june 2005 current company name city state painting cleaning remolding houses apartments skills painting education high school diploma 1 1985 west fulton high school city state united states drexel j thrash training center
CONSTRUCTION
consultant education training master health administration 2015 university missouri city state master science health informatics bioinformatics 2015 university missouri city state health informatics bioinformatics bachelor science business administration marketing 2011 university missouri city state business administration marketing skills healthcare analytics 4 years physician engagement 2 years project management 4 years consulting 2 years sales 5 years marketing strategy 4 years tableau 2 years excel 5 years excel 5 years public speaking 5 years machine learning 2 years financial analysis 5 years databases 1 year sql 1 year business development 3 years business intelligence 2 years user experience design 2 years experience consultant jun 2015 current company name city state inception design sales implementation consulting services 15 hospitals across us produce execute work plans achieve clinical operational financial improvement initiatives develop rapport hospital executives hospital staff physicians foster hiperformance teams analyze financial patient experience throughput quality data develop clear strategic actions plans presents clearly concisely physicians executives persuade drive change train new analyst consultants analytic tools mysql excel tableau weka assist development design sales propitiatory mobile applications used physician compliance contracting application currently available ios android author white papers web content used client marketing client education health plan financial analyst may 2014 may 2015 company name city state created automated pricing tools based contractual language multiple drug lists developed predictive models accurately assessed member risk year year pmpm shift queried built client facing reports using teradata excel powerpoint produced management dashboards key performance indicators senior leaders investigated analyzed rx trend reports clients account teams functional areas compiled analyzed multisource data prepare contract adjustment reports collaborated competitive intelligence department develop incumbent responsive pricing strategies built customized reports collaboration clients investigate patient rx utilization business analyst aug 2013 may 2014 company name city state developed interactive business intelligence dashboards clients measure return investment established new sales strategies value propositions sales team created market impact maps arcgis assist strategic expansion mhc services project owner office 365 sharepoint implementation results included eliminating costs local file servers optimizing file access auditing capabilities promoting collaboration led hipaa audits resulted implementation numerous physical technological safeguards improving compliance minimizing risk financial exposure designed distributed patient consent documentation collaboration health literacy missouri monitored audit enterprise master patient index database using intersystems healthshare platform marketing manager jun 2011 aug 2013 company name city state created developed online marketing strategy integrated website improve lead generation minimize response time measurable impact included increase new unit sales 35 awarded first place district growth 2012 leveraged marketing analytics existing customer database better align departmental sales promotion customer demographics seasonality demand directly sold major units customers consistently awarded performance volume margin levels project manager implementation customer reward systems software included proof concept funding request installation training post installation nagement troubleshoot hardware software issues multiple departments accomplishments project management professional pmp eligible groups health information management systems society himss 2013 present himss global causebased notforprofit organization focused better health information technology himss leads efforts optimize health engagements care outcomes using information technology american college healthcare executives ache 2014 present american college healthcare executives international professional society 40000 healthcare executives lead hospitals healthcare systems healthcare organizations willing relocate anywhere skills analyst auditing business development business intelligence competitive intelligence hardware concept consulting prepare contract client clients databases database documentation file servers financial financial analysis functional machine learning marketing strategy marketing market access excel office powerpoint sharepoint mysql enterprise online marketing pricing pricing strategies project management promotion public speaking quality rapport sales sql strategy strategic tableau white papers teradata trend troubleshoot website web content author additional information willing relocate anywhere authorized work us employer links awards honorary member upsilon phi delta honor society health administration october 2014 mission upsilon phi delta honor society recognize reward encourage academic excellence study healthcare management policy
CONSULTANT
aviation fuel quality control specialist professional summary dynamic resultsoriented highly talented process technology engineering couple years experience consistently received high ratings technical chemical expertise expertise wide range manufacturing processes manufacturing control systems demonstrated success developing implementing managing new processes improve quality productivity skills include process troubleshooting maintenance equipmentinstrumentation experienced quality control statistical process controls lean sixsigma route cause analysis sample chemical analysis safety awareness fast paced learner consistent team player well organized innovative reliable able work setting requires technical professional attitude proven ability operating equipment instrumentation systems operations safe manner core qualifications microsoft office word excel powerpoint outlook experience june 2010 current company name city state aviation fuel quality control specialist regularly inspects equipments valves strainers pipes filters hoses leakage abnormality proven ability leverage engineering skillset applying math science engineering knowledge provide disciplined approach problem solving known resourceful innovative personality routinely performs icing inhibitor additive prist percentage concentration test using refractometer uses thermo hydrometer api gravity fuel test correct temperature factor 60f monitors differential pressure filter vessels nozzle pressure psi conducts color membrane particulate test downstream filtration executes line tracing measures level underground fuel tanks june 2010 august 2011 company name city state quality implementation assistant collected strategic experimental data analysis used basic statistical tools route cause analysis participated implementation iso9000 policies supported quality analysis new projects fully participated external internal audits well unscheduled inspections assess safety operations safety processes followed recommended actions improve performance initiated reviewed environmental impact studies sets appropriate procedures meet guidelines prepared safety statistics operations evaluated kpis ensure continuous improvements played leading instrumental role development detailed complex facility security planned fully responsible subsequent awareness refresher training directives conducted audits identified health safety hazards according established policies procedures july 2008 september 2009 company name city state formulation chemist performed polyvinyl alcohol functionalization neutralization production nelfilicon polymer demonstrated expertise working either independently comprehensive team player duties included analysis aqueous polyvinyl alcohol percentage solids nitrogen acetate content handled synthesized batch processes nacryloylaminoacetaldehydedimethyl acetal naaada applying innovative methods extraction separation distillation salination purification assured chemical discharges higher regulated allowable limit collected samples initiated preparation irgacure used photointiator production nelfilicon polymer september 2006 september 2007 company name city state quality software tester increased profit reducing defects lowest level working vendor rework components initiated failure mode statistical data analysis studied satellite signal behaviors various transponders reviewed hardware software ensure meet requirements prior inputting system provided attention detail detect errors early process errors became business issues management recognized ability understand resolve issues related hardwaresoftware systems april 2003 july 2006 company name city state inventory associate packaged tools parts according customer specification duties included shippingreceiving orders directed warehouse employees drivers ensure consistency inventory receiving restocking responsibilities included inventory control shippingreceiving employee safety hazardous training april 1998 january 2002 company name city state process development technician managed prototype process laser diode manufacturing studied sputtering uniformity deposition collaborated engineers managers regarding optical design parameters collected experimental data analysis interpreted yield results certifiedtrained course optical design engineers provided troubleshooting automated production equipment problems conveyer belts line equipment supported development implementation solutions improve line performance reliability implemented process changes maintained equipment building fiber mount units installed software conducted upgrades trained operators identified ways reduce production costs january 1994 january 1998 company name city state research development assistant scaled modeled low pressure chemical vapor deposition processes conducted uniformity experiment polysilicon film deposition worked identify transport phenomena chemical reactions influencing strategic processes called upon determine parameters fractional conversion depends flow rate inside reactor duties included final inspections creation quality documentation outlining inspection procedures maintained professional attitude handling laboratory work ensure verify expected results july 1994 december 1997 company name city state analytical chemist conducted analysis petroleum hydrocarbons extraction oil grease biological oxygen demand total organic carbon prepared standard buffer stocks blanks spikes determining analysis managed supervised project sampling analysis plan converted data field executable sampling plan securing laboratory services ordering project supplies providing chains custodies demonstrated ability providing expert opinion results interpretation data quality usability project teams regulatory customers meet company regulatory deliverables milestones education 8 2012 lee college city state process technology aas gpa gpa 38 process technology gpa 38 new jersey institute technology city state chemical engineering bachelor science chemical engineering skills api approach attention detail basic color hardware content conversion data analysis documentation downstream drivers film interpretation inventory inventory control iso9000 laser math excel microsoft office outlook powerpoint word monitors oil policies problem solving processes profit quality receiving safety shipping specification statistics strategic team player troubleshooting upgrades
AVIATION
education officer senior education officer guidance counseling unit professional summary joined ministry education 1982 posted rmbailey senior high school remained seventeen half wonderful years served head guidance department 1991 1999 redeployment special services section oversee guidance counseling unit upon retirement former officer enjoyed experience rmbaily pleasure working assisting students even departure school still counseling many children today opportunity supervising guidance counseling unit past sixteen years watched grow forty two 42 counselors 1999 one hundred thirty two 132 2015 posted ninetyfour schools fourteen islands cays throughout country leadership collaborated college bahamas kent state university established masters education degree program school counseling 2001 2011 eighty nine 89 persons obtained masters degree unit largest amount employees degree ministry education realized order unit move forward ongoing training requirement officers kept informed latest techniques strengthened areas concern also established crisis team assists grief disaster counseling needs students met employees visiting school district dallas texas learned employee assistance program implemented ministry education smaller scale proved successful need expansion necessary upon retirement mrs pansy hamilton brown iris strachan clevette gibson took reins took eap next level demands officers made realize service needed made available government employees idea expand service decided enjoyed role senior education officer given opportunity would like part taking eap next level core qualifications experienced individual group counseling sound knowledge erik erikson developmental stages birth death outstanding planning organizational skills exceptional communication skills outstanding leadership qualities flexible enthusiastic enjoys working people solution focus unique knack identifying improving counselors clients potential skilled ms office researching internet effective listener critical thinker skills outstanding interpersonal rapport building skills skilled collecting compiling information interaction colleagues parents students experience 102007 current cochair person annual careers month national careers fair purpose activities month october launch career information students school system continues throughout school year adjunct lecturer 2002 2012 kent state university college bahamas masters degree school counselling nassau campus employee assistance program coordinator 2003after visiting school system dallas texas learning employee assistance program designed implemented portion program addressed counseling needs employees ministry education program voluntary referral ‘ workbased program offers free confidential assessments shortterm counseling referrals followup services employees personal andor workrelated problems program assisted estimated two thousand five hundred employees last twelve years national lead institute bahamas delegation site visit north carolina visited correctional facilities review programs address needs students family members concerns address suggestions recommended best assist students education officer senior education officer guidance counseling unit 081999 032015 company name supervise guidance counselors government school system guidance counseling unit continues effort assist counselors across bahamas develop wellbalanced comprehensive programs order meet academic developmentalperson social needs students school counselor 031982 061999 company name office clerk 011975 011977 company name education masters science guidance counseling 1985 long island university city state us bachelors psychology 1980 bethune cookman college city state us high school diploma 1975 st johns college professional affiliations nassau chapter links alpha kappa alpha sorority 1979 present bahamas association school counselors 2010 present american school counselors association – 2000present employee assistance professionals association eapa – 2013present skills brief counseling resistance prevention program rapp certified trainer group individual counseling
AGRICULTURE
sales summary office customer service experienced reliable dynamic responsible strong problem solving skills organized summary qualifications dedicated selfmotivated individual offering great background office environment handson experience quality customer service able produce results client employer expectation excellent communication organization time management skills strong multitasking abilities needing little supervision work well independently contributing member team proficient microsoft office suite internet enthusiastic personal assistant fast learner deliver results quicklyenergetic motivated assistant highly organized skilled balancing needs clients personal professional capacitiesaccurate assertive adaptable personal assistant effectively multitask challenging situations meet critical deadlinesoutstanding personal assistant driven provide excellent support busy business professionals little guidance expert excel functions multitasking highlights database facsimile filing inventory materials mail money office machines photocopiers pricing sales scanners telephones voice mail experience sales mar 2015 current company name city state collected customer feedback made process changes exceed customer satisfaction goals made reasonable procedure exceptions accommodate unusual customer requests provided accurate appropriate information response customer inquiries addressed customer service inquiries timely accurate fashion maintained uptodate records times worked upper management ensure appropriate changes made improve customer satisfaction provided cross training 3 staff members recommended helped customers select merchandise based needs exchanged returned merchandise customers quickly efficiently confirmed appropriate changes made resolve customers problems extended customer subscriptions offering discounts promotions ensure high customer retention rates informed customers sales promotions friendly engaging manner processed 14 customer sales per day trained new employees company customer service policies service level standards sales consultant jan 2014 mar 2015 company name city state communicate customers employees individuals answer questions receive distribute money address complaints ensure customer satisfaction receive numerous compliments customer service daily stock clean supplies inform customers sales pricing along information regarding products close register stand feet long periods time answered customers questions addressed problems complaints person via phone opened closed store included counting cash drawers making bank deposits helped customers select products best fit personal needs educated customers product service offerings kept showroom clean maintained neat orderly product displays built customer confidence actively listening concerns giving appropriate feedback completed floor replenishment guarantee size availability promote customer satisfaction communicated information customers product quality value style balanced needs multiple customers simultaneously fastpaced retail environment built maintained effective relationships peers upper management attended team meetings month voice concerns offer constructive feedback others team member jan 2013 jan 2014 company name city state communicate customers employees individuals answer questions take orders address complaints handle large amounts cash throughout day ensure customer satisfaction receive numerous compliments customer service daily prep work stock supplies sanitize keep cleanliness order close register dining area sweep mop stock next shift stand feet long amount time office clerk jan 2012 jan 2013 company name city state communicate customers employees individuals answer questions disseminate explain information take orders address complaints answer telephones direct calls take messages compile copy sort file records office activities business transactions activities handled incoming outgoing correspondence including mail email faxes operate office machines photocopiers scanners facsimile machines voice mail systems personal computers compute record proofread data information records maintain update filing inventory mailing database systems either manually using compute open sort route incoming mail prepare outgoing mail review files records documents obtain information respond requests deliver messages run errands inventory andother materials supplies services screened telephone calls inquiries directed appropriate devised maintained office systems efficiently deal paper flow created expense reports using microsoft excel spreadsheets typed documents updated websites compiled information meetings conducted extensive online phone research education high school diploma 2014 gateway high school city state languages fluent spanish report writing skills business correspondence excellent communication customer satisfaction customer satisfaction customer service customer service database email expense reports fast faxes facsimile filing inventory listening mailing materials meetings microsoft excel mail money office neat next office machines photocopiers pricing quality report writing research retail sales scanners fluent spanish spreadsheets take messages team player telephone telephones phone phone etiquette typing speed voice mail websites
SALES
mechanical designer summary current mechanical designer ias extremely versatile reliable efficient 15 years experience supporting managers business owners executives high paced environments wide variety professional positions diversified skills include client relations utilizing different design mediums hands project management working extremely well team environments experience 022016 current mechanical designer company name city state primary responsibility ensure clients thrilled design planning implementation making sure interstates services highest quality possible maintain schedules thru interaction clients project managers personnel clients maintain ongoing project requirements specifications multiple projects review design efforts team ensure quality maintained manage scope investigations form function feature set features design create refine technical mechanical parts well assembly drawings capture design intent documentation guide interstate staff 022016 082016 lead horticulturalistmanager company name city state develop improved measurement techniques soil conservation methods soil sampling devices related technology identify classify species insects allied forms mites spiders investigate soil problems poor water quality determine sources effects develop improved measurement techniques soil conservation methods soil sampling devices related technology perform chemical analyses microorganism content soils determine microbial reactions chemical mineralogical relationships plant growth tour work areas observe work done inspect crops evaluate plant soil conditions apply pesticides fertilizers plants hire employees train gardening techniques select purchase seeds plant nutrients disease control chemicals garden lawn care equipment explain enforce safety regulations policies confer horticultural personnel order plan facility renovations additions cut prune trees shrubs flowers plants construct structures accessories greenhouses benches negotiate contracts land leases tree purchases 022014 022016 rd designer company name city state responsible overall design development testing ddt design draft develop test many concurrent product development product improvement projects design ensure fit form functions correct perform calculations work vendors develop production part design allocate resources necessary work engineers address product updates concerns work quality customer service departments identify product improvement opportunities create track ecns engineering changing notice update drawings documents ensure meet drafting standards brainstorm ideas modeling concepts prototype new designs train manufacturing personnel product design changes upgrades 052013 022014 landscape supervisor company name city state responsibilities included maintaining supervising indoor outdoor landscape needs includes limited budgeting design maintenance horticultural practices onsite plants oversight onsight jobs working vendors managing costtosavings budget working toward leed certified campus providing safety cost solutions microsoft establish enforce operating procedures work standards ensure adequate performance personnel safety train workers tasks transplanting pruning trees shrubs finishing cement using equipment caring turf confer supervisors coordinate work activities departments 032013 072013 designerproject manager company name city state coordinate direct development energy assessment engineering construction activities ensure landscape project needs objectives met manage site assessments andor environmental studies new designs update schedules estimates forecasts budgets landscape designs proposals 012011 122011 technician company name city state operate digital printing categorization systems collect maintain records clients designs complete quality control activities monitor equipment operation report malfunctioning equipment supervisor 062007 092007 foremandesigner company name city state supervise coordinate schedule activities construction landscape workers read specifications blueprints determine construction requirements plan procedures inspect work progress equipment construction sites verify safety ensure specifications met locate measure mark site locations placement structures equipment using measuring marking equipment 012005 012013 key holder company name city state responsibilities include inventory management employee management oversight daytoday store operations store layout scheduling bank depository intermediate corporate store locations education training ndsu city state may 2012 bachelors degree landscape architecture ndsu city state landscape architecture december 2010 bachelors degree environmental design environmental design msctc city state may 2008 associates degree biological science zoology ndsu city state biological science zoology interests big brother big sister mentorvolunteer february 2014 september 2016 luv dogs foster home food donations 2013 2017 grove lake lutheran church children services outings 20152017 skills blueprints budgeting budgets budget content negotiate contracts clients customer service documentation drafting equipment operation features fertilizers forms inspect inventory management layout employee management managing mark mechanical modeling personnel policies product design product development product improvement progress proposals quality quality control read maintain records renovations safety scheduling supervisor supervising upgrades water quality additional information volunteer work big brother big sister mentorvolunteer february 2014 september 2016 luv dogs foster home food donations 2013 2017 grove lake lutheran church children services outings 20152017
DESIGNER
business solution project manager skills plm ptc enovia sql crystal reports google analytics jira hpqc qlikview cognos advanced microsoft access advanced excel sas power point sharepoint visio microstrategy aspen microsoft project jcl jobtrac tso ca7 tivoli maestro telnet ftp group1 unix exceed citrixmetaframe altiris experience business solution project manager 012011 012017 company name city state technical process expert webbased marketing systems resolved complex business issues adhoc reporting analysis departments design operations product managers sourcing warehouse international markets consisting 700 employees pivotal product creation lifecycle ensure product retailed markets time implemented competitive advantages quick easy use tools training guides product creation ecommerce site management product lifecycle management ptc flex plm digital merchandising asset management range segmentation application worked shore team implement changes trained supported digital merchandising tool analyze completive purchases distinguished user requests underlying true needs provided options recommendations best implement solutions drive results used google analytics homegrown applications analyze user behavior collaborated regional store replenishment managers reduce ordering lead times achieve target goals providing store specific ordering data responsible analyzing business issues span across entire supply chain drive impactful decisions modeling optimization varying complexities benchmarking vendor score cards improved operational effectiveness efficiency driving speedtomarket components seasonal marketing process framework reduce warehouse capacity product liquidations product followed change management procedures compliance guidelines sdlm includes gathering user requirements gap risk analysis systems landscape asis tobe work streams write review functionaltechnical specifications create execute system integration sit user acceptance test scripts uat stress testing process flowcharts developed sql reporting queries develop training documentation release notes cutoverdeployment go live activities service ticket management conduct training sessions lead data migration analyst 012008 012011 company name city state lead systems expert review systems process moved new infrastructure entire company played critical role move existing network recruited lead migration implementation sap 70 accelerated sap methodology crm sd mm wm fico plm enovia moved existing platforms new system landscape reviewed recommended several software vendors determine best application fit business needs executed data analysis cleanup validation reports utilizing relational databases sql sas migrate new structure developed wrote sop database process flowcharts document asis tobe processes quality assurance data analyst 012006 012008 company name city state worked closely quality engineers new product launch inspections reviewed known defects engineering developing new product avoiding costly redesigns ability understand changes trends company category performance identify elevated potential issues collected raw data analyze interpret generated reports graphs upper management escalated issuesdefects required enforce corrective action senior forecast analyst 012006 012006 company name city state responsible direct marketing research levels sales demand forecasting identify opportunities organizations become profitable increase revenues determined executed decisions forecast quantities per style production ramp authorize tooling molds ensure objectives achieved exceeded prepared key information monthly forecast buy meetings analyzed distributed forecasting information production groups sales production costing teams provide functional excellence area supply chain data kpis send reports regular basis team marketing budget forecast circulation analyst 012002 012006 company name city state developed technology efficiencies track forecast weekly sales demand expectations inventory levels resource planning generate catalog profitability comprehensive data mining customer segmentation statistical analysis produce catalog mailings analyzed customer performance target promotions catalog vs ecom sales generate sale profitability forecasted weekly total program sales catalog using historical data analyzed click rates bounce tracking abandon rates event driven emails understand user internet behavior optimized strengthened customer file master recommend changes marketing plans improve business sales education training bachelor science information systems northeastern university city state information systems sas business intelligence client tools sas training center new york ny administering microsoft windows nt 40 new horizons training center braintree fundamentals solaris 2 sun microsystems massasoit community college city state introduction software design development massasoit community college boston university center information technology city state concepts facilities emerging technologies skills asset management benchmarking business intelligence citrix cognos costing crystal reports data analysis data mining database management direct marketing ecommerce forecasting google analytics inventory levels merchandising sharepoint microstrategy relational databases sales sap sap 70 sas software design development solaris 2 sql system integration tivoli unix validation
APPAREL
summer camp counselor summary veterinarian assistant certificate middlesex county college also pet first aid certificate always interested veterinarian medicine field used volunteer local animal shelter hardworking would enjoy coming work everyday organized friendly lot experience dealing people well retail jobs highlights pet first aid certified knowledge vet nursing pharmacology friendly caring organized accomplishments completed veterinarian assistant certificate program middlesex county college edison new jersey also completed pet first aid class middlesex county college experience summer camp counselor june 2012 august 2013 company name city state summer camp counselor kids ages 3 4 different activities kids like arts crafts also activities outside sales associatecashier november 2012 october 2015 company name city state sales associate helping customers taking care shipment usher june 2014 september 2014 company name city state directed people seats scanned tickets sales associatecashier june 2013 current company name city state cashier help customers whatever need education veterinarian assistant 2015 middlesex county college city state usa gpa high school sayreville war memorial high school year 2013 completed veterinarian assistant certificate program may 2015 program learned veterinarian medicine nursing pharmacology veterinarian technology skills friendly patient especially animals friendly toward people well experience retail patient always organized hardworking
ARTS
associate consultant professional summary 7 years experience analysis design coding testing database administrator production support application software mainframe platform working domain experience areas banking financial warehouse legacy system extensive hands experience ibm mainframe application programming using cobol ii cics jcl db2 vsam unix using brio generation usage reports extensively used debugging tools xpeditor ibm debuger hands experience db2 tools qmf spufi fileaid db2 admin db2 command editor expertise using configuration management tools endevor sclm good exposure analysis designing documents like software requirement specifications srs specification design documents hld lld expertise using scheduling tool opc excellent problem troubleshooting problem resolution root cause analysis excellent knowledge batch online systems running mainframes certifications ibmcertified zos database admindb2 application developer db2 udb v8 family fundamentals certifications key skills os mvs os390 zos windows unix databases db2vasm oracle sql toolsutilities tsoispf racf opc qmf fileaid spufi xpeditor endevor abendaid sdf dclgen supercibm sort icetool bms quality center 82 clear quest fault analyzer sdsf ftpibm utilities jcl utilities db2 admin panelsonarrdzmq shooter languages cobol jcl cics vsam sql html xml javascript rexx java pc applications msword excel msoffice ms access oltp cics experience associate consultant october 2010 july 2014 company name city state hsbc core banking october 2010 july 2014 company name city hsbc database db2 90 team size 10 role developer team member team lead env mainframe zos technology ibmmvs db2 spufi scheduler rexx jclproc vs cobolii cobol cics endevor expeditor r2ds mq roles responsibilities managed team 7 members proactively taking responsibilities demanded done resource management activities resource onboarding fun fridays newsletter team outings daily status reporting leave management timesheet management without schedule slippage mentored new team members solve technical issues prepared documentation commonly occurring technical issues worked different modules streams project tenure product parameters account maintenance cheque management account value taxation advice statements reporting exception handling bulk inputs fees interests oam gained indepth core banking knowledge like important control record setup complete transaction flow account application fees interest account providing design proposals development new programs handle various functions banking activities online batch creating cics map scratch developing presentation layer service programs coordinator various releases taken responsibility daily status reporting follow ups required resolved proactively functionaltechnical hurdles impact deliverables resulted timely flawless delivery releases creating high level design document providing best architectural solution possible providing techinical specifications based business requirment proving solutions performance tunning working testing part stub creation activity tunning creating utp service online programs tracking reporting defects sit sent status reports required working poc project e2e process reengineering activity resolving production issues abends tickets working code changes scheduling change bug fixing completing adhoc business requests priority work gain ability work high pressure complete deliverables time high quality working team team members similiar experience proving among would also one important achivement active player project allocating tasks within team timely delivered tasks clients involved various reviews project deliverables document reviews code reviews peer reviews handle responsibility arranging knowledge improving sessions team includes domain knowledge technical sessions walkthrough projects team member knowledge projects platform emphasis preparing document every phase project like testing reports learnings project technical issues faced project solved someone else faces directly refer document solve less time creation stub program batch modules manipulation 20 million records working performance testing tuning different batch programs active participation impact analysis coding unit testing ait sit phases involved various reviews project deliverables document reviews code reviews peer reviews involved retrofit activity reviews working sit defect resolution team system engineer march 2007 october 2010 company name city state education mba finance 2011 symbiosis university city state india computer pune university 2005 accomplishments ohcb project development new platform processing banking business hsbc mainframes currently project sit phase term deposit initial design lending part one hsbc initiative hsbc developing new product named ohcb mainframes platform existing functionality existing core banking product hub as400 conjuction current functionality hub hsbc decided include additional functionality ohcb meet one hsbc solution currently 53 countries uses hub primary banking system ohcb architecture totally service based remains loosely coupled interact oh one hsbc financial product like oh payment oh forex oh cards ohcdm etc easily flagship project hsbc ohcb deployed 85 countries hsbc currently business year 2020 2 ibm india pvt ltd pune system engineer mar 2007 oct 2010 project miw marketplace information warehouse developer dba apr 2009 oct 2010 client ibm usa tools sclm rmds db2 admin panel spufi qmf brio platform zos languages pl1 jcl vsam db2 database db2 80 90 team size 7 roles responsibilities dba activities solving user queries loading unloading data authorization execution utilities change request estimation updating scheduling project metrics management using rpm tool active participation application design responsible change request management code development delivery creation brio reports unit testing documenting unit test results review program specifications unit test specifications unit test results production support l3 resolution abends description marketplace information warehouse miw part iw suite applications miw houses multiple sources data makes data easy use cleaning processing linking defining data faster delivery information critical business needs sales marketing professionals data licensed external sources compiled ibm internally miw receives external data vendors miw refines process raw information received different vendors useful information loaded db2 tables ibm sales marketing team access data using different online interfaces information miw receives process differ different vendors project ldw esw developer apr 2007 mar 2009 client ibm germany platform zos tools spufi qmf brio db2 tsoispf team size 2 roles responsibilities responsible application design production support creating report brio depending requirements scheduling jobs opc dba activities participate project meeting description ebi enterprise business information operation includes three batches one geo emea na ap running overnight batches feed daily idocs cbs located sap environment sd iw located mvsdb2 environment fods fulfillment operational data store ldw esw physically located mvsdb2 environment ukportsmouth uk mvs tsoba direct access ldw esw system tsoba common users key users lcm direct access edgeondemand used frontend tool brio query tool behind web based solution supports different formats brio html l123 project lds legacy data systems developer oct 2007 mar 2009 client ibm germany platform zos tools spufi qmf brio db2 tsoispf team size 2 roles responsibilities responsible application design production support creating report brio depending requirements scheduling jobs opc dba activities participate project meeting description legacy data store lds logical part edw consists 12 tables system receives data legacy warehouse systems stores sd information warehouse whole transmission system consists two parts 1 sending part legacy warehouse country side 2 receiving part sd iw side sending system exists sd iw one dedicated receiving system sending receiving systems developed opc job net running mvs job net consists several jobs usually executes one program also jobs executing one program mvsdb2 utility pli program 12 tables fed also 12 interfaces responsible one target table dependent target table every interface specific layout record format two subsystems communicate help trigger file file indicates sending action successfully completed data accessed receiving side trigger file received target side processing take place skills analytical skills banking cics cobolii cobol client clients database delivery documentation endevor english fileaid functional hindi ibm db2 db2 80 db2 90 ibmmvs ispf jcl languages team building team lead mainframe msaccess windows newsletter os developer pl1 coding proposals qmf quality quest reengineering reporting rexx scheduling spufi sql tso udb vsam additional information personal details date birth 20081983 sex female marital status married hobbies interest watching movies listening music swapanali dhend
BANKING
health coach summary compassionate resultsoriented health psychologist ten years experience coaching individuals various ethnic socioeconomic backgrounds ranging age young adults elders skilled use patientcentered solutionfocused principles positive psychology coactive coaching transtheoretical model change motivational interviewing selfdetermination theory acceptance commitment therapy facilitate selfawareness selfcare dedicated coach demonstrated track record facilitating healthy lifestyle choices including smoking cessation weight reduction stress management improved sleep enhanced daily functioning health care professional committed transforming primary care integration real time focused health psychology interventions produce effective model biopsychosocial care skills skilled individual group coach trained nutrition alternative medicine exercise physiology proven behavioral change specialist culturally sensitive skilled multiple coaching methodologies exceptional communication skills ability create open nonjudgmental space difficult conversations achievements professional certified coach credential awarded international coaches federation 2013 recognized twice key contributor care improvement efforts harvard vanguard medical associates contributing author article group health coaching strengths challenges next steps may 2013 issue global advances health medicine contributing author american college sports medicines resources personal trainer 3rd edition 2009 professional experience health coach october 2008 current company name partnering diabetic patients principles coaching new england quality care alliance fall forum october 2014 5 pearls improving coaching practice new england wellcoaches alliance may 2014 coaching chronic conditions take care community meeting walgreens health wellness company february 2014 transformative power health coaching margaret moore ceo wellcoaches case point webinars june 2012 engaging empowering clients healthy lifestyle change massachusetts association clinical exercise physiologists april 2012 changing behaviors health coaching measured roi thad schilling md medical director patientcentered medical home harvard vanguard medical associates massachusetts health council march 2012 building team keep patients track institute lifestyle medicine november 2011 cultivating engagement nerhsansca northeast conference may 2010 client engagement facilitate behavior change massachusetts association clinical exercise physiologists april 2010 mindful listening curiosity reflection coaching skills transform conversations council renal nutrition new england november 2009 mindful listening curiosity reflection coaching skills transform conversations profitness northeast region august 2008 get sales member coaching nerhsansca northeast conference may 2008 fitness results relationships pj harder ceo semetree nerhsansca northeast conference october 2007 care conversations pj harder ceo semetree healthtrax fitness wellness june 2007 personal training results coaching pj harder director training healthtrax fitness wellness nehrsansca northeast conference may 2007 care coaching clients successful results ihrsa march 2007 positive psychology pursuit happiness cambridge center adult educations organization older students november 2006 ordinary people achieving extraordinary goals behalf human kinetics connecticut recreation parks association november 2006 care coach clients successful results pj harder director training healthtrax fitness wellness nehrsansca northeast conference may 2006 practical examiner master class instructor january 2008 july 2009 company name conducted scored wellcoaches practical skills assessment final step prior awarding certification trainees developed conducted master class trainees credentialed coaches recognizing changing disempowering selftalk wellness coach fitness specialist may 2006 october 2008 company name developed coaching second complementary profit center personal training worked clubs personal trainers augment inclub training routines lifestyle changes resulting weight loss improved resiliency enhanced worklife balance principal life wellness coach august 2005 october 2008 company name conducted telephonic oneonone coaching sessions clients seeking elevate selfcare improve functioning coached clients effective behavior cognitive changes using variety methodologies including motivational interviewing transtheoretical model positive psychology coactive coaching education training master science health psychology 1 2014 walden university health psychology capstone bringing health psychology patientcentered medical home courses included health psychology experimental survey research stress coping psychoneuroimmunology biopsychology lifespan development womens health research papers included group medical appointment patients comorbid depression diabetes 6week workshop guide women menopause transition group stress management program grounded solutionfocused coaching acceptance commitment therapy engaging relaxation response bachelor arts anthropology university michigan gpa gpa 40 gpa 40 immunity change workshop robert kegan lisa lahey harvard university 2012 1 2010 completion national institute whole healths educator curriculum certified professional coactive coach credential awarded coaches training institute 2008 motivational interviewing art behavior change counseling levels ii mint instructor steven bergsmith 2006 wellness coach credential awarded wellcoaches 2005 certified healthfitness specialist credential awarded american college sports medicine 1999 skills art balance coach coaching council counseling client clients harvard instructor listening director materials lisa profit protocols psychology quality recording research sales stress management
FITNESS
information technology specialist summary information security analystsystems professional 16 years diverse experience across analysis troubleshooting management testing complex systems experience includes analytical support computer surveillance activities cyber security intrusion detection analysis system administration also knowledgeable military cyber operations security clearance currently hold active tssci security clearance last updated 2013 technical skills qualifications windows unix linux vmware wireshark snort tcpdump encase bash programming configuring routers switches computer networking intrusion analysis firewalls work experience information technology specialist 052009 current company name city state provide electronic surveillance information systems perform digital evidence analysis dea provide technical analytical support computer surveillance activities ​provide traffic analysis adversarys ttp tactics techniques protocols configure install routers switches wireless controllers draft training materials organize training sessions 6 employees network security analyst 082008 052009 company name city state analyzed software hardware network systems various transmission systems identified reported resolved network security violations corporate security 112007 082008 company name city state ensured rackspace compliance industry standards pci payment card industry hipaa iso 27001 sarbanesoxley responded client requests technical support phone email network security analyst 112003 112007 company name city state identified responded threats air force worldwide computer networks unclassified classified entity nipr sipr provided immediate analysis verification network activity using automatic signature identification measurement asim cisco intrusion detection system cids detected network intrusions applied appropriate methods counter activity analyzed trends network activity provided daily activity reports management headquarters education training 2018 park university city state united states bachelor science information computer science emphasis network security 2015 comptia certified security fundamentals security 2014 comptia network fundamentals network 2012 defense cyber investigation training academy city state united states coursework network exploitation techniques 2011 defense cyber investigations academy city state coursework network monitoring techniques 2010 defense cyber investigations training academy city state united states certified computer forensics examiner 2009 defense cyber investigations training academy city state united states certified digital media collector
INFORMATION-TECHNOLOGY
simulator technician summary experienced electronic technician extensive knowledge ac dc theory troubleshooting skills technique avionics specialist theory operation repairs highlights acdc power control systems electromechanical proficiency digital circuitry branch circuit wiring subpanel installation excellent written verbal communication skills superior troubleshooting skills test equipment operation diagnostic testing accomplishments electrical wiring worked meet current faa electrical codes company guidelines installed wiring electrical appliances commercial military aircraft 40 aheadofschedule rate scheduled tracked repairs supervised team three staff members mounted assembled components circuit board rate 100 per shift served expert troubleshooting repairing stateoftheart electrical electronic systems experience simulator technician april 2013 may 2014 company name city state flight instruments installation repair installing avionics lrus flight gauges flight line interpretation blueprints schematics installation avionics equipmentafcs hsi adi hud etc theory operation avionics systems test sets installation harnesses aircraft completing modifications upgrades rewiring cannon plugs cockpit experience citation 237 citation excel citation ultra bravo crj 700900 uh60 ch47 737 gulfstream 35 lear 31a king air 350 beach jet 400 global express verified required information readily available displayed correctly tacked maintenance actions completed records ran cycle checks electromechanical systems consisting multiple integrated circuits constructed tested electronic circuits installed pointtopoint wire harnesses connectors aligned tuned complicated interrelated circuits electromechanical systems avionics technician january 2012 january 2013 company name city state maintained crj700900 iaw faa standards procedures repaired replaced avionics equipment required proper functionality aircraft trained ap license supervision prepared equipment operations verified required information readily available displayed correctly tacked maintenance actions completed records aligned tuned complicated interrelated circuits electromechanical systems constructed tested electronic circuits installed pointtopoint wire harnesses connectors tested repaired electric motors variable frequency drives alarms control systems interpreted electrical mechanical schematics blueprints diagrams diagnosed equipment malfunctions completed repairs restore equipment maintain uptime entry avionics mechanic january 2007 january 2008 company name city state wire stamping cannon plug termination routing installation wire bundles termination grounding blocks boeing 737 airbus a320 interpreted electrical mechanical schematics blueprints diagrams implemented vast knowledge electronics principles resolve complex electrical problems repaired electrical equipment using hand power tools testing diagnostic equipment collaborated engineering staff testing prototypes modified instruments verified equipment certified met regulatory requirements avionics shift supervisor avionics technician january 2006 january 2012 company name city state avionics flight line repairs modifications ch47 chinooks uh60 blackhawks avionics maintenance supervisor oif 2009 interpreted electrical mechanical schematics blueprints diagrams diagnosed equipment malfunctions completed repairs restore equipment maintain uptime implemented vast knowledge electronics principles resolve complex electrical problems repaired electrical equipment using hand power tools testing diagnostic equipment repaired tested microwave amplifiers transmission lines highvoltage power supplies displays antenna positioning systems maintained accurate electronic instrument inventory support safe efficient operation performed monthly semiannual annual preventive maintenance checks services pmcs installed electrical wiring remodeling projects trained maintenance journeymen electricians electrical apprentices trained instructed subordinates supported units military avionics equipment supervised operation organizational maintenance systems specialized equipment education ged 2005 tcc south campus city state usa gpa gpa 30 gpa 30 electronics troubleshooting diploma avionics electrical technician 2007 army aviation school logistics city state usa minor avionics operation theory electronic troubleshooting 30 gpa coursework ac dc emphasis ontheory troubleshooting professional training associate science avionics maintenance technology 2011 spartan college aeronautics city state usa member aea club 32 gpa perfect attendance academic achievement award aea wiring academic achievement award faa corrosion control academic achievement award coursework avionics maintenance technology coursework meteorology air traffic regulations air navigation conduit bending course coursework highvoltage cable splicing qualified rigging signaling coursework dc electricity ac electricity electronics theory diploma electric technology skills wiring troubleshooting army ethos structure basic forms interpretation logistics excelelectronic component repairswire routing interpretation schematics soldering supervisor skills service field technician skills test equipment operation troubleshooting electrical upgrades wiring diagnostics repair
AVIATION
public relations assistant professional summary past experiences academic employment settings developed traits necessary become important team member organization seeking position affords skill development career advancement consider excellent communicator creative thinker strong problem solver core qualifications public relations marketing event planning social media facebook twitter instagram linkedin pinterest google microsoft office excel word power point publisher systems raisers edge pod experience public relations assistant july 2013 current company name city state interface public relations agency daily assist media requests timely manner coordinate interviews reporters renfrew staff renfrew alumni staff media shoots serve liaison journalists renfrew staff formulate press releases byline articles media advisories maintain post creative timely copycontent facebook twitter instagram linkedin google 4900 likes facebook 1980 followers twitter 1320 followers instagram 2150 followers linkedin participate biweekly meetings public relations agency effectively coordinate key initiatives prepare send industry news 300 company members assistant editor professional newsletter perspectives alumni newsletter connections plan execute annual social media campaign barefaced beautiful without within national eating disorder awareness week create copycontent social media platforms track social media progress across platforms coordinate media interviews work sites organize various activities patients staff participate contact person alumni events alumni webinars prepare post alumni eventwebinar recap reports help plan staff annual alumni reunion june 300 attendees schedule meetings take minutes vendor coordination including renfrew maintenance help generate theme title giveaway item menu workshops help plan staff annual professional conference november 500 attendees coordinate staff registration organize media training renfrew staff point person media attendance assist northeast region professional relations representatives public relations administrative assistant january 2013 july 2013 company name assisted public relations manager aspects public relations including uploading placements website attended local media shoots media trainings formulated press releases prepared industry news helped maintain post facebook twitter instagram 3000 likes facebook 900 followers twitter 160 followers instagram assisted planning execution annual social media campaign barefaced beautiful without within national eating disorder awareness week assisted alumni relations manager aspects alumni relations including planning workshops community events nonresidential reunions assisted planning execution annual alumni reunion including meeting minutes vendor coordination including renfrew maintenance postevent recap report utilized raisers edge alumni database entry system assist inquires development accounts helped plan staff annual professional conference november 500 attendees assisted 12 professional relations representatives across 13 sites various duties including fulfilling literature requests well administrative clerical tasks marketing administrative assistant september 2011 january 2013 company name city state assisted director marketing various office duties including editing copying inventory meeting minutes research mailings well aspects event planning including annual conference alumni reunion road shows community events assisted senior marketing coordinator aspects advertising sponsorships well free paid listings helped monitor facebook twitter 2000 likes facebook 400 followers twitter utilized pod professional database system raisers edge alumni database system assist inquires development accounts well tagging attendees webinars conferences assisted 10 professional relations representatives across 11 sites various duties including fulfilling literature requests well administrative clerical tasks education mba social media marketing 2014 rutgers university social media marketing bachelor arts degree 2011 public relations penn state university 2007 high school graduate st hubert catholic high school girls additional information business personal references available upon request skills administrative advertising agency bi clerical conferences content copying database edge editing editor event planning inventory director marketing media training meetings excel microsoft office office power point publisher word newsletter press releases progress public relations raisers edge research social media platforms website workshops articles
PUBLIC-RELATIONS
communications consultant summary clientfocused communications professional 10 years internal communications marketing public relations experience committed producing results deliver unique blend creativeness strategy influence advance company goals technical skills healthcare industry experience supporting health plans hospitals medical groups experience internal external executive communication proven track record communicating complex clinical issues industry trends demonstrated experience successfully developing managing communication programs connect physicians new healthcare solutions experience communications consultant 082017 current company name city state provides complex communications consultation emphasis writing care delivery related content broad internal external leadership audiences supports senior executives highprofile speaking engagements including kaiser permanentes tedx talks 10000 livestream participants institute healthcare improvement national forum 5500 attendees kaiser permanentes national quality conference 1000 attendees executed successful clinical product introductions coordinating actions social media public relations internal teams authored materials designed articulate kaiser permanentes technological advancements electronic health record systems clinical libraries help inform clinical decision making built communications function organizations research development division internally externally elevate best clinical practices leads communication activities designed promote accelerate use newly available clinical technologies physicians leads monthly community practice calls bringing together communication leaders 8 permanente medical groups share best practices surface care delivery stories crosspromote resources serves national program leader marketing strategy designed showcase organizations clinical advancements large broker employer groups developed platform crosssharing public speaking opportunities among national communications team elevate physician executives healthcare industry events led planning development execution change management communication strategy support research development division serves advisor strategist writer senior physician executives including chief quality officer develops sendall emails designed inform motivate engage 200000 kaiser permanente employees marketing communications specialist 062015 082017 company name city state created clear simple communication materials empower members prospects make best care decisions possible families put together cohesive communication plans marketing collateral line brand messaging strategic objectives project managed first kporg causebased marketing campaign outperformed established benchmarks 125 led crossfunctional teams draft variety communication materials help members navigate complexities health plan served communications consultant strategist 22 medical facilities matters impact patient care supported legal department ensure compliance annual regulatory notifications members internal communications specialist 052013 062015 company name city state produced comprehensive communication materials connected employees strategic operational goals authored weekly employee newsletter readership 4600 responsible creation posting daily content employee intranet page served lead project manager communication 300 million renovation regional medical center reduce impact operations wrote behalf regional hospital administrator align employees organizational care delivery initiatives public relations assistant 082010 042013 company name city state researched business needs goals marketing strategies competitors industry trends guide public relations presentations planning managed social media accounts composing content engaging followers comments monitoring activities researching trends supported meetings press conferences clients business partners supported development press releases media kits education master communication management mcm 2016 university southern california city state usa bachelor arts communication 2012 university hawaii city state usa bachelor arts psychology 2012 university hawaii city state usa board leadership experience chapter president 012015 082017 company name city state founding member genkps hawaii chapter kaiser permanentes largest national business resource group dedicated professional development fostering crossorganizational collaboration industry trends developed strategy built leadership team helped hawaii reach largest membership numbers outside california communications chair board directors 122014 122015 company name city state produced timely comprehensive communication chapter members programs workshops matters interest via digital print chapter publications
PUBLIC-RELATIONS
fema vaccine distribution professional summary committed sustainable community development fighting climate change bringing 5 years outdoor forestry experience 2 years international experience peace corps successful project planning community integration development knowledgeable various environmental forestry agricultural disciplines using sustainable methods education geography urban planning skills proposal development funding source research leadership maintenance repair microsoft office gis data analysis community development international aid work history fema vaccine distribution 042021 082021 company name – city average hours week 5060 created spreadsheets using microsoft excel daily weekly monthly reporting worked flexible hours night weekend holiday shifts exceeded goals effective task prioritization great work ethic provided logistical support moving supplies directing traffic supported doctors nurses completing various tasks park maintenance worker 062020 122020 company name – city state average hoursweek 40 maintained routine landscaping schedules boost lawn health keep facilities neat wellgroomed including trimming weeding general cleanup collected compiled posted information forest recreation trail conditions encourage visitor safety participation programs performed regular forestry maintenance cutting trimming trees promoted reforestation reintroducing grass groundcover plants area completed various tree planting prairie restoration projects agriculture volunteer 102018 032020 company name – city state average hoursday 12 lived rural community providing expertise agriculture health education worked language cultural integration well counterpart community capacity building planted 300 trees community dept forestry combat deforestation provide sustainable source income natural resources nutrition diversity planned facilitated large community based projects facilitated lessons discussions schools community groups using paca methods parks forestry maintenance worker 062014 082014 company name – city state average hoursweek 40 maintained 71 parks recreation areas mulching aerating weeding planting trimming edging around walks walls flower beds trimmed cut trees using various type power equipment including chainsaws identified removed poison ivy buckthorn invasive plants worked supervisors complete daily projects education bachelor science geographyurban studies 052018 university minnesota twin cities city state associate science geography 052016 normandale community college city state accomplishments supplemental instructor world regional geography course deans list academic excellence dec 2015 studied abroad india studying environment population development plymouth citizens academy 2015 certified forest garden trainer apmg international march 2020 skills proposal development funding source research leadership maintenance repair microsoft office gis data analysis community development international aid work history fema vaccine distribution 042021 082021 company name – city average hours week 5060 created spreadsheets using microsoft excel daily weekly monthly reporting worked flexible hours night weekend holiday shifts exceeded goals effective task prioritization great work ethic provided logistical support moving supplies directing traffic supported doctors nurses completing various tasks park maintenance worker 062020 122020 company name – city state average hoursweek 40 maintained routine landscaping schedules boost lawn health keep facilities neat wellgroomed including trimming weeding general cleanup collected compiled posted information forest recreation trail conditions encourage visitor safety participation programs performed regular forestry maintenance cutting trimming trees promoted reforestation reintroducing grass groundcover plants area completed various tree planting prairie restoration projects agriculture volunteer 102018 032020 company name – city state average hoursday 12 lived rural community providing expertise agriculture health education worked language cultural integration well counterpart community capacity building planted 300 trees community dept forestry combat deforestation provide sustainable source income natural resources nutrition diversity planned facilitated large community based projects facilitated lessons discussions schools community groups using paca methods parks forestry maintenance worker 062014 082014 company name – city state average hoursweek 40 maintained 71 parks recreation areas mulching aerating weeding planting trimming edging around walks walls flower beds trimmed cut trees using various type power equipment including chainsaws identified removed poison ivy buckthorn invasive plants worked supervisors complete daily projects
AGRICULTURE
lead cook cook iii summary charles hundley well nine years overall cooking kitchen experience four years lead cook experience three years certified trainer gained various amounts knowledge culinary industry taken career many different levels throughout cooking career though minimal school training charles learned various top line chefs including top three chefs norwegian cruise lines pride america executive chef frank chef david lilllis chef alan great chefs taught charles various skills kitchen including learning mother sauces knife skills even new kitchen terminology charles also worked iron chef michael symon couple different occasions learned various techniques smoking meats using herbs spices well manage cooking time work different items associates degree business management strong understanding business concepts charles combine knowledge business management culinary become outstanding chef done thus far career culinary field able deliver quality dishes timely matter superior culinary art skills techniques willingness learn retaining positive attitude ability understand guests want needs charles drive passion heart great chef core qualifications knowledge mother sauces produce orders knife skills menu organization kitchen management skills employee management scheduling management fast learner learned new skills knowledge company worked learned better serve guests wants needs therefore would base menus experience lead cook cook iii 062012 current company name city state prep menu day service help cooks area dinner setup delegate breaks throughout shift assist sous chefs executive chef running dinner service maintain cleanliness throughout shift positive interactions guests throughout service started prep cook moved cook leadcook iii within six months cook lead 112009 052012 company name city state prep menu shift make sure cook food station operate time service manage assigned station making sure stocked proper items throughout shift work sous chefs executive sous chefs cooks run shifts smoothly abide usph standards galley steward 305 436400 ronald strode assistant cook 092008 112009 company name city state make sure assigned kitchen proper cookware shift responsible cleanliness assigned station well kitchen working provide cooks chefs clean sanitized equipment throughout shift responsible knowing chemicals working safety procedures accompany abide usph standards promoted second contract cruise ship lead cook 042007 092008 company name city state put product orders restaurant set kitchen schedules monitored cooks prepped day hired new cooks conducted monthly restaurant inspections worked window man busy nights call order times completed plates garnishes well double checked recipes servers took guest maintained menu items recipes lead cookkitchen trainer kitchen manager 072006 092008 company name city state cook prepare meals guest responsible train new kitchen cooks dishwashers keep control night shifts kitchen train new kitchen employees 4 locations around cleveland strongsville westlake downtown cleveland beachwood oh discuss review cook assistants sous chef kitchen manager general manager started prep cook back learning menu two months moved line cook six months became lead cook education associate arts business management 2007 lakeland community college city state usa business management high school diploma high school 2005 charles f brush high school city state usa also attended beechwood high school junior senior years high school part vocational program studied culinary arts personal information lakeland college kirtland oh united states although degree culinary field able apply degree career helped along career obtain various management positions within culinary field excelled nine plus years profession goal one day become executive chef feel point reach one day soon cooking become strong passion mine cooking jobs feel like jobs anymore like fun way live life day day able wake excited go learn new cooking skills make people excited visiting restaurant well ever one working time high school diploma culinary arts vocational school beechwood high school 2005 charles f brush lyndhurst oh united states attending brush high school high school also attended beechwood high school junior year 11th grade senior year 12th grade study culinary arts learned basics cooking interested become cook make various dishes would e able cook meals family home high school although culinary arts program time keep interest graduated got business management field attending college began working dishwasher houlihans intrigued working kitchen much able promoted prep cook started culinary career year cleveland available work annual air show cook vendor opportunity also like volunteer cook homeless cleveland food bank holidays able recently love able put smiles everyone holidays exceptional delightful meals skills kitchen management knife skills mother sauce knowledgeable ability adapt situation leadership skills employee development fast pace efficient
CHEF
senior architect mdm professional profile seasoned mdm architect 11 years industry creative thinker creates visually appealing exciting inspiring designs extensive experience software development leading mdm solutions architecture managing projects field master data management wide span industry domains strong working experience mdm development project operational support management end end project execution using tibco mdm tibco ems business works business events smart mapper core java windows unix platform working senior architect managed executed architecture final golive projects size varying 2 35 analysts developers leads strong analytical skills aptitude trouble shooting possess excellent communication skills pleasing personality executed end end architecturedesignimplementation mdm projects knology atlanta ga wachovia corp aka wells fargo charlotte nc merck inc whitehouse station nj nielsen schaumburg il oldsmar fl uhg singapore rac wa perth australia kohls milwaukee wi mt bank buffalo ny jetblue long island ny covance princeton nj sungard dallas tx whataburger san antonio tx sungard financial dallas tx past hands experience j2ee struts framework xml jms wide extensive hands experience data model designs mdm solutions following industry domains financial banking market research insurance pharmaceuticals retail business 10 years experience managingmentoring leading team along technical architecture mdm solutions skill highlights architecture design tool ms vizio professional magic draw mdm tools tibco mdm data deduping tibco patterns operating systems windows xp professional nt 40 95 unix 301 database oracle 11x plsql sql loader sql server webapp servers apache tomcat web logic jboss languages tools tibco ems 7x8xtibco business events tibco business studio j2ee javascript htmlxml xsl xslt css dtd ant remedy toad sql navigator development environments ides tibco active matrix rational xde 2003 eclipse employment history december 2009 till date senior architect tibco software oct 2004 november 2009 associate senior architect cognizant technology solutions us corp oct 2003 september 2009 software engineer ushacomm india pvt limited professional experience senior architect mdm may 2014 current company name city state sungard one worlds leading software technology services companies annual revenue 28 billion sungard provides software processing solutions financial services education public sector sungard serves approximately 16000 customers 100 countries 13000 employees activities performed mdm implementation landscape technicalfunctional design mdm implementation along data qualitydeduplication architecture integrate tibco mdm system inbound data stream mdm outbound synchronization downstream systems mdm infrastructure landscape planning architecture complete architecture vendor customer mdm manage resource planning complete mdm implementation customer vendor endtoend mdm developmentdelivery management daily statusscrum team members project progress managing clients expectations mdm point view senior architect mdm november 2013 company name city state jetblue airways corporation nasdaq jblu often stylized jetblue american lowcost airline company headquartered long island city neighborhood new york city borough queens main base john f kennedy international airport also queens maintains corporate office cottonwood heights utahthe airline mainly serves destinations united states along flights caribbean bahamas bermuda barbados colombia costa rica dominican republic jamaica mexico peru puerto rico october 2013 jetblue serves 84 destinations 24 states 12 countries caribbean south america latin america activities performed mdm architecture overview design workflows mdm along data quality tibco mdm installation overview senior architect mdm july 2013 march 2014 company name city state mt bank corporation american commercial bank founded 1856 western new york state today remains headquartered buffalo one mt plaza parent company mt bank corporation 81 billion assets june 30 2012 one twenty largest commercial bank holding companies us 750 branches located new york maryland pennsylvania virginia washington dc west virginia delaware new jersey central florida activities performed managelead mdm team 10 members achieve goals project help implement mdm workflows rulebases efficient way architect engineer complex workflows mdm achieve complex requirements party accounts data aml designed workflows business rules achieve business requirements aml mdm infrastructure sizing installation planning implementation senior architect mdm december 2013 january 2014 company name city state covance inc headquarters princeton new jersey contract research organization cro providing drug development animal testing services according website one largest companies kind world annual revenues 2 billion 11000 employees 60 countries claims provide worlds largest central laboratory network became publicly traded company spun corning incorporated 1996in 2011 listed one top 100 employers diversity employers magazine activities performed mdm architecture overview design showcase mdm workflow parameterized data quality design parameterized weighted data quality workflows tibco mdm mdm architect april 2012 may 2013 company name city state kohls corporation nyse kss american department store chain headquartered milwaukee suburb menomonee falls wisconsin operating september 2011 1089 stores 49 states 1998 entered sp 500 list also listed fortune 500 135 2010 chain 20thlargest retailer united states 2011 terms revenue kohls implementing mdm extensively currently product mdm implemented architectureleddeveloped mdm efforts kohls activities performed managelead mdm team achieve goals project help implement mdm workflows rulebases efficient way architect engineer complex workflows mdm achieve goal product mdm worked complex workflows rulebases mdm achieve requirements best possible way tibco mdm installation planning implementation senior architect august 2011 march 2012 company name city state rac offers wide range motoring allied services including vehicle breakdown towing assistance general insurance products technical advice touring travel services personal loans finance investment products driver training rac also important advocate western australian motorists representing issues road vehicle safety fuel pricing road funding transport planning energy environment single view membership project initiated goal provide single view members rac western australia master data management project persist manage golden copy members data currently stored multiple legacy systems activities performed analyze data huge volume perform effective data migration legacy systems svom repositories perform effective data matching come deduplication data using tibco matching engine merging data fragmenting data three categories auto merge manual merge unique records based matching results tibco matching engine data prepared deduplication loaded tibco cim mdm repositories relationships lead tibco cim mdm team achieve goals project architect engineer complex workflows cim achieve goal single view membership project architect mdm december 2009 july 2011 company name city state global leader measurement information nielsen believe providing clients precise understanding consumer key making right decisions decisions lead profitable growth nielsen always innovating keep pace emerging market trends increasingly diverse demanding connected consumer nearly century nielsen focused skilled ever providing complete view consumers watch buy powerful insights clarify relationship content commerce whether clients media consumer packaged goods telecom advertising expansive data measurement capabilities provide market context confidence long history innovation integrity activities performed worked business analyst users create mapping documents specification documents architecture design tibco mdm integration tibco bw performance tuning optimization tibco mdm production environments designed tibco mdm rule bases workflows implement business requirements tibco mdm solutions architecture design nsos design tibco ems usage mdm seamless synchronization tibco mdm tibco ems administration designed common interface template global error handling auditing processes tibco application interfaces designed output maps different system access data mdm tibco mdm integration outlook applications running conjunction nsos program synchronize master data helped teams come test cases integration testing various systems across organization configured oracle 11g supports tibco mdm back end documentation knowledge transfer cim users worked tibco mdm installations dev qa uat production monitor fix issues ongoing batches running informatica power center operation support design operations engineer lead april 2008 november 2009 company name city state merck data sap legacy system tibco cim key component solution manage sap legacy system data translation tibco cim master data management tool central repository utility manage data mappings latest correct version information system custom output allow flexibility define attribute want add names use attributes informatica powercenter used publication subscription data tibco bw suite bw designer ems adaptor used enterprise application integration activities performed worked business analyst users create mapping documents specification documents integrated smart mapper tibco cim performance tuning optimization tibco cim application production environment designed implemented tibco cim rule bases workflows implement business requirements tibco ems configuration administration tibco cim administration designed output maps synchronization profiles tibco mdm synchronize data external systems tibco cim integration applications including email notifications developed integration unit test cases configured oracle supports tibco cim back end documented operational usage tibco cim implementation educated business users installed tibco cim 62 devuat production design architecture tibco cim implementation upgraded tibco cim 62 cim 70 monitor fix issues coming batches running informatica powercenter support tibco middleware issues related tibco mdm senior system analyst august 2006 march 2008 company name city state wachovia corporate investment banking cib wing implemented cim create golden copy client data cim integrated data feeds various sources db erc worldbase crosswalk dealogic data multiple sources consolidated one repository within cim latest correct version information activities performed analysis design tibco cim workflows data feeds erc worldbase alacra tested workflows rulebases implemented analysis defects fixed critical bugs firefighting mode implemented topdown architecture importing client data market vendor data wachovia data stores assisted development team tibco engineering customize tibco cim components achieve business requirements financial sector designdevelopmaintain ant scripts build deploy tibco cim environment jboss ticbo ems developed shell scripts backup daily data loaded tibco cim send email confirmations jobs run developed workflow rulebases documentation transfer process wachovia production support group shadow support production support team trained autosys batch worked enterprise application integration using tibco bw suite integrate different applications running different platforms supported business using tibco bw system analyst january 2006 july 2006 company name city state owner hub notes phases tigr project provide centralized location storing viewing owner information notations owner accounts information application provide abilities capture update view deactivate owners identity contact preferences ownerowner relationship owneraccount relationship owneraccount portfolio notes information perform analysis design development testing owner hub application provide support user acceptance testing deployment application ability allow field representatives send requests add update existing professionals system activities performed coordination onsite – offshore teams based design specifications developed struts framework based application achieve business requirements configured weblogic app server design time run time application implemented classification module development region implemented standard error handling reporting functions implementation development artifacts deployment qa region developed test cases string testing unit testing system analyst october 2005 december 2005 company name city state project aims develop solution maintaining customer data single repository targeted healthcare segment customer master idb millennium system used enhance maintain quality professionals data primary areas focus data surround hcp master data address specialty solution also features sales team customer alignment activities performed analysis design requirement fit multitier architecture development classification modules using struts framework unit testing integration testing uat support performed onsiteoffshore coordination system analyst april 2005 october 2005 company name city state enterprise customer master demo prospective client task develop readytouse solution maintaining customer data single repository targeted healthcare segment ecm system used enhance maintain quality professionals data primary areas focus data surround hcp master data address specialty solution also features sales team customer alignment analysis development data administration maintenance activities performed involved design documentation various process flows services used apache tomcat server developing web based application involved configuration different environments like development testing production involved setting development servers test server configuration management worked team setup configuration management plan developed maintenance guides ecm application developed test plans ecm application system analyst november 2004 march 2005 company name city state wexonline system designed control expenditure drivers belonging account issuing charge cards system various workflows managing driver card creation maintenance processes integrated siebel acted crm repository activities performed transformed business process specifications technical specifications analysis design web application flow based mvc architecture using jakartastruts framework develop model action classes application developing struts framework used jsp servlets develop front end web tools developed ejbs session beans developed various processes processing http ftp activities xpath configurations various requirement application developed jdbc based connectivity applications education masters computer applications visva bharati university city state india bachelor science physics chemistry maths ranchi university city state india skills skills used idetools tibco mdm 832 cim 721 cim cim 70 cim62 tibco dq tibco patterns tibco business events 51 tibco ems 83 tibco business studio 35 tibco mdm studio 40 eclipserational rose magic draw ms vizio sql navigator toad frameworkconcepts master data management mdm solutions architecture project management configuration management system integration j2ee struts applicationweb server jboss weblogic apache tomcat languagestools core java javascript jdbc plsql shell scriptsql loader xslxslt os windows nt nt 40 windows xp unix database oracle sql server hands experience data deduping data matching merging using tibco patterns data analysisdata cleansingstandardizing tibco data quality toolstibco trained proffessional tibco business events 51 tibco ems 82 administration solutions architecture tibco educations
AUTOMOBILE
school library media specialist professional summary goal bring unique set skills experiences professional background position college career coordinator broken arrow public schools allow provide irreplaceable viewpoint ensure every student receives highest quality instruction day remarkably skilled developing quality activities presentations promote career awareness coursework designed effective education culturally diverse audience highly qualified experienced developing strategic plans enable school districts build community relationships wide range networking contacts established relationships local businesses local state national organizations student intern experiences strong interpersonal communication skills well ability work effectively variety stakeholders superior research development skills well organizational project management problem solving multitasking skills exceptional experience proven record success writing grants raising funds school government nongovernment sources excellent knowledge current trends social media web content digital communication platforms job related technologies experience company name august 2008 current school library media specialist city state chaired oklahoma sequoyah award committees required serving liaison authors publishers coordinating reading teams activities developing promotional material maintaining organization relationships stakeholders introduced raised funds implemented reading programs allowed notable author visit speak give signed books students school library two different schools using two different authors create implement college career instructional units guide students parents future planning plan develop annual literacy programs order raise awareness librarys purpose available resources rewards associated reading assist parents community technology needs develop maintain relationships school stakeholders design present educational programs lessons reinforcing 21st century skills 21st century learners using various technology advances analyze data research collaborate colleagues implement instruction supporting common core standards enhancing curriculum development integrating instructional technology company name september 2002 august 2008 school library media specialist city state wrote grants developed strategic marketing plans raise funds educational programs collaborated government nonprofit organizations establish integrated work plan utilize grant fundraising opportunities interpreted enforced provisions state education federal justice codes rules regulations effectively used books internet current professional journals generate ideas library purchases significantly increasing student interest participation company name august 1999 september 2002 english language arts teacher city state prepared course outlines lesson plans education material provided engaging rigorous learning experiences students collaborated team members plan develop organize promote integrative instruction assisted district professional development teacher training education northeastern state university may 2015 masters education school administration city state school administration university oklahoma may 2003 masters library city state northeastern state university december 1998 bachelor arts education english city state education english secondary principal test taken 72014 library media specialist pk 12 american literature 7 12 english literature 7 12 world literature 7 12 grammar composition 7 12 affiliations software information industry association 2014 2013 siia codie awards oklahoma library association oklahoma sequoyah award committee administrative team chairman oklahoma sequoyah award intermediate reading team oklahoma sequoyah award young adult reading team intellectual freedom committee american library associationyoung adult library services association outreach young adults special needs committee accomplishments federal emergency management agency fema emergency management institute iacp juvenile justice training technical assistance safe schools community service oklahoma medical reserves corp okmrc jps foundation jenks hometown huddle skills curriculum development educational programs english fundraising funds government grants instruction lesson plans profit promotional material reading research strategic marketing teacher author composition
ARTS
digital advertising operations intern skills customer support multitasking general computer repair skills skills organization involvement adobe creative suites photoshop indesign microsoft office google docs proficient social media facebook twitter tumblr instagram etc extensive art history knowledge studio art fluent asl american sign language experience city state digital advertising operations intern 052016 082016 assisted digital advertising operations manager daily tasks including pulling metrics open sent click rates total impressions etc launching ads coordinating finished ads clients creating scheduling newsletters promotional travel food emails posting blogs adjusting copy making corrections needed site content including directories also completed outline video series magazine interns skillsknowledge acquired double click publishers google analytics wordpress live intent hubspot company name city state 082014 012014 assisted students computer needs desktops laptops basic support repairs checked students monitored students ensure safety rule compliance restocked printing supplies performed basic printer repairs needed ensured clean organized facilities company name city state 102012 122015 supported served customers tasting room handled purchase transactions receiving cash credit card payments organized wine inventory related merchandise updated wine club members upcoming events restrictions changes memberships prepared restocked tasting room ensure quality service opened closed facilities including indoor tasting room outdoor pavilion grounds cash register set end day balancing skills acquired customer relationship management confidence dealing people money management multitasking organization inventory management basic computer skills company name city state supervisor key holder 102010 current supervise day day activities two largescale college bookstores provides service university texas dallas community area community colleges manage textbook rentals purchases buybacks coordinate book orders wholesalers publishers handle escalated issues third party sellers coordinate scholarship eligibility schools ordering payment academic disability perform collection calls leased books report uncollected funds collection agencies assist spirit wear selection ordering designing marketing campaigns inventory responsible opening closing stores skills acquired people management supervisory skills customer service communication time management collections vendor management relationships inventory management education training bachelor science journalism mass communication advertising art design december 2015 texas state university journalism mass communication advertising art design general advertising course work including advertising media sales ad copy layout 1 2 media planning visual communication writing mass media media law ethics advertising campaigns advertising media sales art history studio art including digital studio painting 2d art drawing interests participated one club advertising boot camp gsdm may 2015 mentor program built mock creative campaign popeyes chicken student association campus activities member texas state ad club member networking program participated competitive soccer 10 years skills academic adobe photoshop ads advertising ad copy american sign language art basic book cash register closing computer repair basic computer skills content credit customer relationship management clients customer service customer support designing desktops funds google analytics drawing indesign inventory management inventory laptops layout 1 law people management marketing media planning money microsoft office multitasking newsletters painting printer quality receiving repairs safety sales scheduling supervisory skills time management vendor management video additional information participated one club advertising boot camp gsdm may 2015 mentor program built mock creative campaign popeyes chicken student association campus activities member texas state ad club member networking program participated competitive soccer 10 years
DIGITAL-MEDIA
hr generalist summary young dedicated focused office administrative assistant excels prioritizing completing multiple tasks simultaneously following achieve project goals seeking role increased responsibility authority skill highlights microsoft office proficiency selfdirected excel spreadsheets professional mature meticulous attention detail strong interpersonal skills resultsoriented keen understanding grammar strong problem solver dedicated team player executive presentation development ability maintain confidentiality accomplishments received merit raise strong attention detail exemplary customer service teamplayer attitude extra mile award2009 2011 increased office organization developing efficient filing system customer database protocols experience hr generalist april 2013 october 2013 company name city state served central point contact employee relations matters processed onboarding new hire paperwork ensure employees company system employment payroll purposes managed receptionist area including greeting visitors responding telephone inperson requests information served central point contact outside vendors needing gain access building supplied key cards building access employees visitors managed employee personnel files made copies sent faxes handled incoming outgoing correspondence created powerpoint presentations used business development organized files developed spreadsheets faxed reports scanned documents maintained uptodate employee spreadsheet office administrative assistant june 2009 august 2012 company name managed receptionist area including greeting visitors responding telephone inperson requests information screened telephone calls inquiries directed appropriate designed electronic file systems maintained electronic paper files maintained front desk reception area neat organized fashion dispersed incoming mail correct recipients throughout office made copies sent faxes handled incoming outgoing correspondence created powerpoint presentations used business development organized files developed spreadsheets faxed reports scanned documents received screened high volume internal external communications including email mail served central point contact outside vendors clients needing gain access building planned meetings prepared conference rooms maintained uptodate office contact chart answered client questions regarding retirement military buyback options resolved issues developed employee handbooks processed retirements military deposits mentored coached trained team members increase productivity identified inefficiencies made recommendations process improvements waitress august 2010 december 2010 company name city state assisted guests making menu choices informative helpful fashion maintained knowledge current menu items garnishes ingredients preparation methods delivered exceptional service greeting serving customers timely friendly manner appropriately suggested additional items customers increase restaurant sales promptly served food courses alcoholic beverages guests answered questions menu selections made recommendations requested effectively communicated kitchen staff regarding customer allergies dietary needs special requests regularly checked guests ensure satisfaction food course beverages managed closing duties including restocking items reconciliation cash drawer skillfully anticipated addressed guests service needs consistently adhered quality expectations standards delivered exceptional friendly fast service accurately recorded orders partnered team members serve food beverages exceeded guests expectations stocked maintained silverware linen condiments education bachelor arts psychology 12 2012 north carolina agricultural technical state university city state united states skills business development central point contact closing client clients email employee relations fashion fast faxes meetings access mail office powerpoint presentations neat payroll personnel quality receptionist reception sales spreadsheets spreadsheet telephone employee handbooks
HR
digital media producer summary experienced innovative digital media producer expertise video production videographer sound recordist editor postproduction artist able work autonomously collaborate team produce highest quality production standards passion constantly learning developing sharing new video skills colleagues highlights advanced shooting skills experienced video cameras dslrs advanced editing skills using adobe premiere pro expertise sound recording sound mixing ability bring stories life visuals music experienced aerial imaging drone pilot experience teaching students experience directing oncamera talent able work multiple projects simultaneously able collaborate team lead project able create animated titles vfx proficient adobe photoshop illustrator excellent communication writing skills experience digital media producer 052010 current company name city state produced video audio content highest quality production standards promote clients objectives bring stories life including content corporate applications web sites education commercials applications maintained awareness developing technologies best practices media production interacted clients providing excellent customer service maintained library digital assets teaching assistant computer lab technician 092009 052010 company name city state assisting professor philip palombo served teaching assistant freshman class video production editing led discussions screened relevant videos handson assisted lab also served computer lab tech time troubleshooting problematic computers software use education master arts digital media productioncommunications 2010 rhode island college city state usa completed graduate program media studies concentration digital media productionart included video theory video production well animation video art classes animation adobe effects 2010 independent study mentor city state usa private mentorship independent study animation adobe effects dennis hlinsky rhode island school design advanced video editing 2009 apple nyc city state usa week long training course apples final cut pro 7 editing software taught concepts beyond basic editing compositing color correction video compression continuing education video production technology 2008 rule boston camera city state usa regular attendant monthly rule boston camera learning labs staying abreast current video technology media production best practices since 2008 accomplishments served sound recordist dit video series visions future harvard university law school profound series featuring professor roberto unger acquired new york times permanent archive portion viewable produced video presentation sixth annual catwalk campground dinner fashion show fundraising event major fundraising event autism project raising 200000 planned shot directed crew 4 oncamera talent interviews special guests including miss olivia culpo miss rhode island usa would crowned miss universe later year created message autism awareness education within entertainment supervised collaborated postproduction team editing color correction special effects music dvd authorship distribution received multiple awards including best dvd autism awareness 2012 initiated afterschool video production program middle school high school students scituate rhode island instructed students video production techniques including camera lighting sound mixing editing supported students objectives assisting developing stories bringing screen additional skills drawing storyboarding explaining complex topics simple terms problem solving troubleshooting directing oncamera talent sound design recording remixing sweetening musical scoring video format conversions codecs communicating others writing spelling grammar punctuation public speaking voice overs available international travel
DIGITAL-MEDIA
hr manager professional summary senior hr professional continuous improvement approach building supporting organizations driven hr manager bringing innovative approach human resource management creating teamdriven environment fosters room development growth dedicated hr professional strong grasp employment laws compliance issues benefits plans successfully introduces process improvements staffdevelopment initiatives drive corporate goal attainment creative business partner dedicated developing unique employee orientation training programs generate loyal knowledgeable staff skills administrative adp backup benefits bookkeeping clarify competitive customer service database delivery documentation employee relations filing government hr human resources human resource insurance job analysis labor relations law enforcement team building letters market meetings mail office payroll processing payroll personnel policies processes project management proposal quality recruiting recruitment safety strategy employee handbooks vendor management vendor management vision yearend work history hr manager 062016 current company name – city state developed evolved departments mission workflows structure continuously developing improving processes everchanging environment implemented companys first sourcing tracking system built comprehensive employee recruiting strategy allowing fill 50 positions period 9 months cut cost per hire reduced average days fill positions achieved department goal reducing turnover placed new benefits broker coordinated implementation new benefit programs ensuring current competitive educated advised employees group health plans voluntary benefits 401k retirement plans managed aspects leave administration including employee notifications vendor management disability programs health benefits developed new process employee evaluation resulted marked performance improvements handled understaffing disputes terminating employees administering disciplinary procedures resolved employmentrelated disputes proactive communication offered fair equitable compensation comparing current salaries market pay audited workplace employee management policies procedures developed enforced company policy procedures relating phases human resources activity sr hr generalist 012015 052016 company name – city state acted liaison maintained open lines communication directors middle management frontline employees developed company personnel policies standard operating procedures employee handbooks established monitored employee pay scales audited workplace employee management policies procedures educated advised employees group health plans voluntary benefits 401k retirement plans built comprehensive employee recruiting strategy managed employee rewards programs conducted job analysis job evaluations resulting quality job specifications developed innovative newemployee orientation programs including safety training shadowed employees determine accurate description duties skills required position developed enforced company policy procedures relating phases human resources activity managed aspects leave administration including employee notifications vendor management disability programs health benefits benefits administrator 012014 062014 company name – city state closely partnering brokers minimize yearoveryear cost increases medical dental vision health plans organized districtwide benefits fair provided handson customer service 2500 district employees retirees educated advised employees group health plans voluntary benefits retirement plans human resources supervisor 082013 022014 company name – city state led comprehensive safety training 55 staff members handled understaffing disputes terminating employees administering disciplinary procedures resolved employmentrelated disputes proactive communication coordinated work activities subordinates staff relating employment compensation labor relations employee relations developed company personnel policies standard operating procedures employee handbooks developed facilitated newhire orientations audited workplace employee management policies procedures educated advised employees group health plans voluntary benefits 401k retirement plans built comprehensive employee recruiting strategy developed innovative newemployee orientation programs including safety training acted liaison employees insurance carriers resolve problems clarify benefits human resources generalistadministrative assistant 022013 082013 company name – city state conducted background checks candidates obtaining information law enforcement officials previous employers references evaluated timecards accuracy regular overtime hours updated presentation documents compensation committee review captured key feedback employees exit interviews supported human resources staff new hire orientations monthly departmental meetings implemented tracking database employee professional development licensure renewal credits coordinated employment offers management extended offers selected candidates researched payroll cobra disability fmla issues reviewed human resource paperwork accuracy completeness verifying collecting correcting additional data managed aspects leave administration including employee notifications vendor management disability programs health benefits developed company personnel policies standard operating procedures employee handbooks conducted employment verifications investigations built comprehensive employee recruiting strategy shadowed employees determine accurate description duties skills required position developed enforced company policy procedures relating phases human resources activity acted liaison employees insurance carriers resolve problems clarify benefits processed unemployment claims acted company representative unemployment hearings human resources assistant 092008 022013 company name – city state performed various administrative functions including filing paperwork delivering mail sorting mail office cleaning bookkeeping managed employee exit interviews paperwork provided backup payroll needed recruited screened qualified potential employees developed facilitated newhire orientations conducted employment verifications investigations facilitated criminal background check process new hires conducted background checks candidates obtaining information law enforcement officials previous employers references supported human resources staff new hire orientations monthly departmental meetings implemented tracking database employee professional development licensure renewal credits entered personnel subcontractor data central database coordinated conducted new hire preinterviews assisted management staff annual yearend processes data audits accurately prepared government compliance reports proposal requests employee data addressed resolved general payrollrelated inquires sent notices employees subcontractors regarding expiring documentation reviewed human resource paperwork accuracy completeness verifying collecting correcting additional data completed employee employment verifications unemployment paperwork timely manner reviewed corrected job offer letters completeness accuracy approving delivery education bachelor science business management 2009 university phoenix san jose learning center city state business management mba 2010 university phoenix city state mba human resources 2018 notre dame de namur university city state human resources
HR
assistant vice president highlights ms office suite markit cass ii brokerage system hp quality center impact pegasystems bloomberg reuters doddfrank fatca emir isda chips swift experience assistant vice president february 2013 current company name city state oversaw domestic migration post trade confirmation function included training management team 11 drafting structured rates credit products accordance isda standards adherence dodd frank cftc emir liaise legal credit salestrading teams negation execution mcas high volume complex clients create review documentation templates newly created bespoke products resolving client language disputesdiscrepancies manages various dfx project initiatives intended implement strategic solutions standardize client operations increase efficiency mitigate operational risk satisfy regulatory requirements represents barclays international swaps derivatives association industry working groups discuss industry trends changes corporate banking global payments risk control project management managed large global insourcing project resulted multimilliondollar cost savings firm project includes facilitating uat regression testing newhire training post migration analysis reporting screened investigated financial transactions messages potential violations ofac sanctions aml regulations assisted rejectionblocking financial transactions deemed violation regulatory andor internal policy created daily mis reporting senior management actively participated weekly management governance meetings middle office analyst may 2006 february 2013 company name city state provided portfolio management support jpmorgan credit executives within corporate financial institution group portfolio performed analysis client financial statements fund prospectus prepared reports around net asset values fund performance large variance metrics related ib client risk profile assisted client annual review process ensured process completed accordance jpm internal risk policies monitored client trading activities outstanding exposure profile createdresized credit lines necessary reported subsequent trading violations credit compliance officers review participated planning implementation testing system enhancements credit infrastructure applications executed credit rapid exposure drill red financially distressed clients reducedmitigated credit risk jpmorgan investment banking derivatives senior analyst supervised team 5 individuals acts first level escalation settlement client service related issues confirmed processed presettlement exceptions approximately 7500 cash flows annual basis derivative products provided operational support analysis large derivative processing exercise enabling ppb trading desks risk weighted average decrease 1billion executed risk analysis cash flow breaks prioritization aged outstanding items production subsequent mis ensure firm compliance sox act investigated settlement breaks assisted swaps rates accounting team reconciliation jpmorgan derivative accounts resolved external client inquiries provides exceptional service adherence strict internal slas industry standards project analyst company name developed business process models operating models future integrated state jpmorgans us securities platform coordinated dynamic uat testing plan manages execution thousands uat test scripts various core operations groups effectively tracking project benchmarks milestones critical issues performed gap analysis heritage jpm heritage bear stearns procedures eliminate potential gaps operational procedure reducing risk negative client impact post conversion managed air traffic control function various conversion integration efforts within jpmc fixed income listed options business created forecast models project plans various fixed income listed options departmental initiative education licensed pennsylvania real estate agent honors certificate april 2013 temple university real estate institute may 2007 university maryland city bs finance robert h smith school business finance interests greater life christian center treasurer trustee january 2012 present cocaptain jpmorgan recruiting team university maryland college park august 2007 february 2012 manage end end recruiting hiring process univ md full time analyst interns philadelphia youth network pyn mentor seminar facilitator young friends pyn june 2005 november 2007 additional information honors national society collegiate scholars deans list primannum honor society leadership experience greater life christian center treasurer trustee january 2012 present cocaptain jpmorgan recruiting team university maryland college park august 2007 february 2012 manage end end recruiting hiring process univ md full time analyst interns philadelphia youth network pyn mentor seminar facilitator young friends pyn june 2005 november 2007 skills accounting analyst banking bloomberg business process cash flow conversion credit credit risk client clients derivatives documentation drafting senior management financial financial statements fixed income hp investment banking isda legal meetings ms office suite migration mis policies project management project plans quality real estate reporting reuters risk analysis sales securities scripts strategic structured swaps swift
BANKING
team leader machine operator career overview dedicated focused administrative support specialist excels prioritizing completing multiple tasks simultaneously following achieve project goals seeking role increased responsibility authorityversatile medial assistant offering administrative experience corporate nonprofit office environments core strengths excel windows microsoft office spreadsheet power data entry dos multi office tasks multi phone lines bls pft injections urinalysis ecg leadership production worker medical assistant inspector quality control customer service general office patient care phlebotomy team leader cash handling call center telemarketing hilo driver accomplishments patient care delivered compassionate care exceeded hospital requirements successfully provided quality care number patients healthcare environment helped patients serving meals feeding necessary ambulating turning positioning bed work experience 052012 012015 team leader machine operator company name city state earned fast track promotion team leader oversaw production workloads ensured materials properly loaded coated counted packaged accurately according company procedures helped achieve company goals supporting production workers inspected finished products quality adherence customer specifications monitored adjusted production processes equipment quality productivitycalibrated adjusted equipment ensure quality production using tools calipers micrometers maintained logs lists files promptly completed necessary paperworkinspected finished products quality adherence customer specificationsmonitored adjusted production processes equipment quality productivity 032004 082010 home healthcare provider company name city state adls exhibited compassionate care communication regard issues death dying administered simple range motion exercises comforted patients provided reassurance encouragement 072008 042010 home healthcare provider company name city state completed submitted clinical documentation accordance agency guidelinesmassaged patients applied preparations treatments liniment alcohol rubs heatlamp stimulationobserved documented patient status reported patient complaints case managerplanned prepared served meals snacks according prescribed dietsprovided transportation assistance companionship clientscleaned organized patients living quartersperformed household tasks laundry dusting washing dishes vacuumingfacilitated games activities engage clientspositioned residents comfort prevent skin pressure problemsassisted transferring residents wheelchairs adaptive equipment 042007 042009 medical assistant company name city state managed receptionist area including greeting visitors responding telephone inperson requests informationkept facility stocked necessary supplies equipment instrumentsprepared patient rooms prior arrivalcollected urine fecal samplesdesigned electronic file systems maintained electronic paper files 102000 122003 administrative assistant company name city state managed receptionist area including greeting visitors responding telephone inperson requests informationhandled media public relations inquiriesserved central point contact outside vendors needing gain access buildingdispersed incoming mail correct recipients throughout officemade copies sent faxes handled incoming outgoing correspondencemanaged daily office operations maintenance equipment educational background 2014 associate science business management henry ford community college city state wayne office administration coursework coursework human resource microsoft office applications management business administration 2005 diploma medical assistant lawton school city state oakland coursework anatomy physiology health assessments medical assistant medical receptionist medical billing medical records assisting minor surgery certifications certificate lawton school mi bls medical assistant hha skills customer service receptionist retail sales administrative assistant correspondence medical assistant training clients sanitation billing bookkeeping medical records std counseling business management cash handling data entry dos excel general office mental health microsoft office multi phone phlebotomy quality control telemarketing
HEALTHCARE
general managerfitness director executive profile highly motivated team oriented professional wants contribute organization utilizing recognized achievements management emphasis employeecustomer relations program implementations training employee development recognized exceptional leadership skills ability communicate well excellent work ethic professional experience general managerfitness director december 2013 current company name city state manages supervise approximately 30 fitness club employees implements creates fitnesswellness programs encourage reward offer incentives members maintain regular exercise program performs assessments offers recommendations healthier lifestyle encourages members maintain regular exercise program assist instruct motivate members provided knowledge training principles basic information relating fitness develops promotes active member programs including corporate wellness activities increase members feelings selfworth accomplishment enhances mentors develops conducive personal training group fitness programs coordinates fitness center repairs maintenance assist leasepurchase agreement new equipment facility writes researches analyzes information data support position executive management prepares policies procedures management review obtains approval plans directs inception event completion create monitors budget assigns tasks schedules markets advertises events provides midlevel supervisory controls implements planning development evaluation promotion comprehensive fitness center programs services researches develops new programs classes operating policies procedures revenuemarketing sources variety fitness health leisure recreational cultural sports programs works closely sales marketing team generate sales initiatives social media grass roots marketing monitors daily sales activities meets management team regularly provide updates sales promotions performs various duties assignments necessary required assistant manager educator lululemon athletica october 2012 december 2014 company name city state present retail floor floor manager educator 75 working hours educated guests product community culture community events liaison coordinating events metro atlanta oversee execution certain deliverables manager checklist include inventory product andor community education created daily strategies meet daily weekly monthly quarterly revenue goals presented forecast numbers meet hourly headcount goals represented store required meetings conferences handson roll development coach educators key leaders performed personnel reviews evaluations according schedule submitted subsequent change notices timely manner performed completed additional projects duties assignmentsas required andor request direction store manager advocate lululemon athleticas values general manager june 2007 october 2012 company name city state supervised 13 personnel aspects relating club operation coordinated schedules keeps accurate records attendance absences provided guidance training motivation staff conducted regular staff meetings monitored evaluated work performance personnel created maintained positive work environment within facility managed budget revenue 950k expenses exceeding 620k exceeding budgeted goals prepared provided accurate financial information corporate office university timely manner solicits prospective corporate individual members add current membership base 1500 provided information prospective members regarding club facilities programs membership procedures pricing policies conducted regular creative sales activities encouraged members maintain regular exercise program assists instructs motivates members provided knowledge training principles basic information relating fitness developed promoted active member programs activities increase members feelings selfworth accomplishment approved health club related bills received forwarded approved documents corporate timely manner provided accurate personnel payroll information corporate timely manner including payroll data independent contractors aerobic instructors personal trainers massage therapists performed personnel reviews evaluations according schedule submitted subsequent change notices timely manner maintained cleanliness operation safety club facilities equipment ensured duties assigned assistant manger wellness coordinator fitness associates performed accordance corporate csu standards performed various duties assignments necessary required fitness coordinator march 2006 june 2007 company name city state responsible coordinating group exercise programs approximately 600 employees creating monthly schedules recruiting new instructors organizing specialty classes conducting evaluations creating annual surveys supervises 3 fitness specialists oversees entire fitness area compliance acsm guidelines completes appointment book scheduling delegates responsibilities monitors floor coverage facilitates quarterly house trainings responsible creating company wide monthly newsletter weekly fit tip oversees content company wide website generates incentive programs fitness challenges speak facilitate health fitness wellness presentations onsite offsite employees contractors assists delivery health promotion programs seminars health fairs wellness tables promotional tables screening etc accountable internship program contacting schools interviewing potential candidates creating assignments evaluating interns conducts group exercise classes fitness assessments using acsm guidelines program sessions equipment new member orientations submits biweekly payroll 6 group exercise instructors monthly group exercise totals averages 15 classes assists daily administrative duties clean check equipment issues andor problems ownerinstructor march 2004 may 2005 company name city state owned operated aerobic studio offered 8 10 fitness classes daily conducted scheduled classes managed staff 5 certified instructors responsible general maintenance repairs business equipment fully responsible physical financial aspects studio attended community city council business owners meetings monthly basis responsible entire studios advertising marketing managed annual budget 45k wellness director aerobic coordinator july 2001 february 2004 company name city state managed supervised wellness department consisted approximately 30 employees managed 30 group fitness classes 25 fitness assessment appointments implemented evaluated new classes adult youth programs enforced rules regulations prepared annual departmental budget 230k include expenses fundraising gift giving responsible employees monthly payroll pay raises annual reviews disciplining training development coordinated fitness center repairs maintenance assisted leasepurchase agreement new equipment facility participated monthly staff cabinet meetings actively motivated staff positive team building activities attitude lead developed member response team adhering member suggestions member appreciation events receive character development award 2002 corporate fitness managerdirector february 1999 february 2007 company name city state responsible implementing coordinating group exercise programs personal training sessions wellness related activities 25 major corporations universities supervises 325 group fitness classes week 120 exercise leaders 4 area directors manages annual operating payroll budget 300k prepare collect monthly receivables prepares audit material annual workers compensation liability insurance estimates responsible company recruiting advertising marketing club managerfitness coordinator september 1997 february 1999 company name city state established maintained member relations sales member services coordinated taught approximately 6 aerobic classes implemented training programs instructors members responsible club appearance maintenance processed daily sales log calculations biweekly payrolls education bs holistic nutrition 2010 clayton college natural health holistic nutrition accounting management human resources 1992 california state university accounting management human resources skills microsoft windows microsoft powerpoint microsoft outlook microsoft access skills internet explorer social media
FITNESS
unit publicist summary utilize develop skills acquired significant work experience fields public relations marketing advertising fashion event planning willing travel skill highlights media relations special events planning public relations expert project management promotional campaigns enthusiastic dedicated team player problem solving exceptional writer organized efficient deadlinedriven experience 122010 052015 unit publicist company name city state secured coverage broadcast print media outlets coordinated press tours film set planned red carpet screening fox2 detroit 112014 012015 freelance publicist manager new business development company name city state wrote press releases conducted media outreach collaborated internal marketing materials strategized new business opportunities established communication potential new clients counseled film industry public relations procedures 052014 062014 freelance social media marketing manager company name city state developed social media strategies content calendars client accounts managed social media sites posted content daily across social media platforms surveyed internet brand related topics conversation engaged dialogue tracked customer issues analyzed current social media metrics engagement 042013 062013 freelancer company name city state conducted media outreach several client initiatives monitored media coverage executed research produced social media posts behalf clients via pinterest facebook twitter etc drafted press releases proofread previously written releases 012012 042012 production assistantvolunteer company name city state created social media marketing campaigns michigan fash fest wrote press releases compiled media lists comprehensive targeted databases reviewed michigan fash fest website accuracy troubleshot computer network communication issues attended documented numerous client meetings set staffed several promotional events 102009 102011 office manager company name city state employed marketing public relations campaigns coordinated speaking engagements cultivated social media presence developed company website successfully executed search engine optimization seo platform managed staff handled financial components business oversaw daytoday business operations built maintained patient relationships 122010 072011 costume designer company name city state developed wardrobes footwear accessories materials supervised costume fittings cast members made alterations studied script story lines conceptualize appropriate costume styles ensured design concepts provided director producer achieved 082008 102008 assistant style writerevent producerstylist company name city state photographed reviewed designers springsummer 2009 collections mercedesbenz new york fashion week assistant style writer michigan chronicle published michigan frontpage september 19 2008 coproduced aka fashion show staffed managed backstage area show ie models clothing accessories etc acted costylist attended detroit fireball 2008 fashion designers new line launches media representative fuzion magazine outlets review photograph collections interview designers 022008 062008 associate company name city state participated pepperdine university downtown center business improvement development dcbid experian accenture debeers los angeles urban league accounts wrote byline pieces submitted toptier publications ie los angeles times los angeles business journal orange county register participated new business pitch developed rfps several new business opportunities assessed media opportunities pepperdine university created editorial calendar remaining 2008 calendar year attended several events functions client behalf conducted media outreach secured 5 media placements composed press releases media alerts well pitching materials attended weekly client meetings compiled weekly pr reports distributed client internal team 022007 122007 account coordinator company name city state participated hyundai motor america hyundai hope wheels bmw group designworksusa accounts secured 12 media placements generated media lists conducted media outreach various projects conducted new dealership announcements wrote press releases media alerts pitch emails media relations materials assisted planning logistics execution staffed spring fall hyundai communication summits managed hope wheels scholarship events coordinated ceremonial checks hyundai hope wheels 2007 tour prepared various awards entry binders prsa prism 2007 ketchum kudos pr week awards implemented catalog system print broadcast media clips executed daily weekly media monitoring compiled media coverage reports formulated weekly pr coordinator reports bimonthly status sheets generated monthly activity reports budget status reports hyundai hyundai hope wheels billing produced monthly pr outlooks media opportunities bmw group designworksusa attended hyundais product immersion day 082006 022007 intern company name city state interacted directly clients daily basis wrote press releases pitch emails composed numerous result trackers pitched national local media participated viva paper towels whitewave foods horizon organic silk soymilk conagra david sunflower seeds orville redenbacher hebrew national healthy choice best buygeek squad scott flushabilityhalftime flush jim beam sauza rotorooter accounts formulated daily monitoring reports well compiled weekly monitoring summaries generated media lists organized quick view reports various client projects prepared ekits pr newswires facilitated holiday event geek squad planned executed event david good seed award grand prize winner organized longlead monitoring assignments outlines coordinated sizzle reel viva towels assisted new business pitch worked closely senior level staff 122005 042006 intern company name city state supported planning execution frigidaire glacier lounge sundance film festival sorted maintained celebrity donated clothing frigidaire glacier lounge event partnership clothes back participated frigidaire krafts good seasons milk web planters peanuts wine market council accounts pitched national local media publications brolls secured 28 media placements high profile accounts interfaced directly vendors signage development numerous projects prepared detailed editor bios use subsequent pitches executed extensive research detailed planning new business development developed successfully executed complex sponsorship opportunity kraft singles staffed frigidaireelectrolux booth kitchen bath industry show kbis assisted corporate events 092005 122005 marketing coordinator company name city state developed redesign strategy loris website photographed store inventory wrote copy website assisted customers purchases shoes accessories maintained relationships customers managed instore promotions generate traffic 072004 092005 sales associate company name city state assisted customers purchases shoes accessories closed 97 initiated sales maintained relationships collaborated owner marketing inventory strategy 052004 082004 intern company name city state devised successfully established working budgets timeline video still photography shoots managed coordination purchasing stock photography print ads promoted account lead multiple direct mail pieces maintained updated status reports attended weekly internal team client meetings reviewed advertising materials accuracy completeness work education may 2005 bachelors degree public relations marketing advertising university michigan city state awards 2007 ketchum silver kudos award hyundai veracruz launch 2007 prsa prism award hyundai sonataregis kelly trivia gogo promotion 2007 prsa prism award hyundai elantra mash seek 2007 prsa prism awards excellence hyundai launches genesis new brand identity headliner award ketchum passion precision award ketchum michigan merit scholar received multiple weber shandwick intern week awards recognition excellence award work frigidaires sundance film festival event computer skills microsoft word excel access powerpoint outlook works onenote publisher entourage sprout social hootsuite canvas tweet deck factiva lexisnexis bacons mediasource adobe photoshop illustrator indesign acrobat mac softwareprograms final draft 7 sap pr trak roxio
PUBLIC-RELATIONS
general manager board member executive profile high performing customer relationship management bpo executive proven experience managing high growthcomplex operations serving diverse industries include wireless technology insurance healthcare consumer services change agent welldocumented history growing assets expanding client relationships setting effective strategic direction building platform consistent operational execution proactively developing talent processes culture continuous improvement professional strengths executive general management strategic planning operations multichannel contact center etc business development pl management account management talent organizational development crossfunctional leadership selected achievements senior vice president operations asurion proactively reengineered operations enabling revenue grow 400 million 2 billion two years improving margins customer satisfaction subscriber retention professional experience 012011 012013 general manager board member company name city state client cmp provides case intake solutions legal industry lead team 100 associates facets business operations include contact center client services sales financial management proactively implemented strategic plan reengineered business operations resulting 100 increase revenue 51 increase client retention less two years positive liquidity event asurion chose leave corporate environment time raise two sons single parent achieve goal becoming entrepreneur 012007 current chief executive officer company name city state 000 independent contractors managed pl 250 million expertise includes strategic planning call centerbpo operations customer relationship management business development account management human resource management entrepreneur started two businesses helped start two others completed dozens consulting service brokering engagements clients clients included perot systems revenue cycle management merck pbm eapc behavioral health dell sony verizon tmobile discover brightstar trusource labs nestgoogle citigroup mr thomas currently serves founder ceo contact management partners llc operations consulting business process outsourcing partner helps organizations better acquire retain optimize customer relationships effectively scalemanage operations cmp provides practical hands consulting focuses ensuring right strategy people process technology place aligned ensure satisfying customer experience profitable bottomline mr thomas graduate university south florida resides franklin tennessee two sons christopher michael 012004 012006 senior vice president operations executive team member company name city state 2 billion global organization providing insurance roadside assistance services wireless industry reported chief executive officer lead claims processing customer service technical support roadside assistance groups facets business operations 3000 associates located five locations network 10000 independent contractors pl 250 million clients included verizon wireless tmobile cingular alltel proactively improved operations intercompany collaboration resulting 100 million additional revenue cost per claim reduced 40 reships 16 customer satisfaction scores increased 84 93 012003 012004 vice president business development company name city state startup venture founded former ceo client logic providing offshore business process outsourcing services within apac region reported president helped create sales division acquired physician practice group establishing organization within healthcare marketplace 012002 012003 senior vice president company name city state 500 million global provider bpo services reported chief operating officer lead team 2500 associates four locations providing customer care sales technical support services managed pl 80 million supported clients include dell sony microsoft earthlink sears reengineered operations grow revenue 11 million margin 7 led global best class initiative reduced organizational attrition 40 011997 012001 vp general manager company name city state 500 million crm ecrm outsourced solutions provider fortune 500 reported presidentevp operations responsible facets business operations include strategic account management operations business planning 2400 associates within two locations pl 70 million clients included merck pharmaceutical mci world communications jc penney ty citibank hbo harland implemented operating processes sales support presentation resulted corpus christi business unit designated organizations model site used major prospective client visits learning place best practices proactively grew client 45 million 22 million within 30 months another client 65 million 16 million one year produced approximately 29 divisions revenue 35 gross profit utilizing 18 total assets 011994 011997 chief operating officer executive team member company name city state top 50 call center outsourcing company specializing b2b b2c sales reported chief executive officer lead 300 associates three locations providing inside sales services clients telecommunications financial consumer services functions include account management hrm fpa pl 12 million proactively improved quality assurance practices reduced cancelled sales 5 1 improved recruiting processes resulted 100 staffing objectives met within labor market 2 less unemployment 011993 011994 director tele company name city state 127 million direct marketing division providing home furnishing products reported president lead customer service sales administration human resources vendor relations implemented total process reengineering resulted improved service levels 55 90 reduced claim resolution time 50 implemented consultative selling strategy increased sales 49 developed inside sales initiative produced 3 million new revenue 011986 011992 director staff development company name city state 13 billion direct marketing electronic retailing organization reported ceo hsc svp human resources hsn responsible training development 7000 associates leaders multiple locations throughout north america request senior management served variety special assignments include starting customer service department canadian home shopping union avoidance within distribution center turning around travel startup acquired reservation company proactively developed program recruit train older workers produced flexible workforce increased sales reduced labor cost hsn received business partnership award american legion employer year award education bachelor arts prelaw university south florida skills account management p b2b behavioral health business development business operations business planning business process call center consulting contact management customer relationship management crm client clients customer satisfaction customer service customer care dell direct marketing entrepreneur senior management financial financial management fpa gross profit human resource management human resource human resources inside sales insurance legal logic management consulting market network organizational process reengineering processes quality assurance recruiting selling sales sales support staffing strategy strategic strategic planning technical support telecommunications vendor relations
BPO
hr manager summary human resources professional practical understanding business needs areas expertise include conflict management employee training highly effective incorporating creative leadership skills achieve business objectives directs projects improve efficiency meeting deadlines budget requirements highlights hiring retention training development recruiting compensationpayroll employee relations personnel records maintenance new hire orientation meeting planning workers compensation knowledge labor relations ms office excellent interpersonal coaching skills hris technologies staff training development human resources audits hr policies procedures expertise project management human resource laws knowledge appointment setting database management experience company name city state hr manager 012012 042015 planned directed coordinated human resource management activities maximize strategic use human resources maintained functions workers compensation recruitment personnel policies regulatory compliance key results new hire orientation onboarding activities hr functions offer letters hr metrics tracking reporting set interview scheduling candidates interview team represented company unemployment worker compensation hearings monitored implemented workers compensation aspects advising medical treatment informing wc attorneys updates monitoring medical restrictions helped implement states managed care program help reduce costs company verified processed candidate background information identified staff vacancies recruited interviewed selected applicants provided current prospective employees information policies job duties working conditions wages opportunities promotion employee benefits performed staffing duties including dealing understaffing refereeing disputes firing employees administering disciplinary procedures company name city state hr coordinatorassistant 032011 112012 provided high level support national director general manager well oversaw pga tour golf charity events 31 domestic international locations responsible tactical strategic human resource department oversight supporting functions employees key results managed drug screen background processes processed payroll related employee documentation assisted executing marketing promotional initiatives developed tournament players clubs pga tour brand teams coordinated travel logistics internal executives well interviewed candidates managed budget reports budgets providing weekly updates gm wrote press releases pr documents upcoming tournaments maintained audits tpc venues help stay compliance pga tour standards worked cohesively functional organizations levels deliver expected results company name city state hr representative 022009 032011 worked senior management create implement hr policies procedures recruit employees develop orientation training incentive programs manage leaveofabsence programs personnel records administer hr budget handle hr workplace issues provided high level support senior executives key results implemented programs policies areas training compensation structures benefits packages incentives newemployee orientation managed drug screen background processes well process maintain immigration documentation visa statuses negotiated salary offers signon bonusesrelocation packages annually exempt nonexempt level coordinated travel logistics internal executives well interview candidates managed budget reports ceo provided weekly updates provided support needed wrote employee manual covering issues including disciplinary procedures code conduct fmla policy benefits information introduced companys first web interview creating reduction interviewing costs later adopted companywide revised job descriptions across levels categories shadowed interviewed employees construct accurate picture duties skills required position involved union contract negotiations helped finalize create revised union contract company name city state sr executive assistant 012007 122008 provided broad range hr functions including recruiting training employees overseeing disciplinary action managing hr records resolved conflicts employees management coordinated health fairs promote employee wellness performed exit interviews key results trained member management team interviewing techniques best practices conducting workshops oneonone coaching sessions contributed sound hiring decisions scheduled meetings conference rooms made travel arrangements necessary oversaw calendars scheduled appointments behalf executive supported high level executives including ceo devised creative costeffective incentive moraleboosting programs including special events tiered awards structure increased employee satisfaction productivity compiled analyzed data monthly reports prepare directors presentations executive management company name city state sr executive assistant 022002 122006 provided support vice presidents commercial military operations insured trade show exhibits prepared presented planned communicated outcomes shows executives maintained budgets shows key results prepared reports completed shows budget analysis attendance profiles sales returns facilitated creation necessary graphics flyers registration forms announcements etc events final approval coordinated trade show involvementevent planning planned travel logistics executives customers domestic international company name city state human resource regional assistant 011998 012002 maintained deductions payroll administration benefits including pensions annuities health insurance life insurance dental insurance monitored workers compensation claims coordinated work employees insurance carrier well tracked reported accidents key results maintained department schedules hr files people soft data assisted supported hr policies programs including review salary processes performed initial interviewing back ground screening prepared presented reports involving hippa osha fmla workers compensation issues education 32019 notary public bachelor arts ba human resource management 2016 university pheonix skills benefits budget analysis budgets budget coaching contract negotiations documentation training employees event planning special events executive management senior management firing forms functional general manager graphics hiring human resource management human resource human resources hr insurance regulatory compliance letters logistics director managing marketing meetings payroll people soft personnel policies presentations press releases pr processes promotion recruiting recruitment reporting sales scheduling sound staffing strategic travel arrangements workshops
HR
web designer professional summary trained quality assurance specialist demonstrated history working pharmaceuticals industry skilled risk assessment regulatory summary writings documentation quality assurance quality system data analysis strong quality assurance professional masters computer science bachelors electronics skills work history web designer database designer one plus glasgow uk web designer nuclear disarmament glasgow uk office assistant iona community glasgow uk polling clark scottish parliament election 2004 care assistant bupa care home glasgow specific skills langages c c data base oracle sql web technologies aspnet html5 css3 dream weaver currently quality specialist 072015 current city preparation elemental impurity risk reports drug products api experienced developing risk analysis model conducting thorough risk assessment starting basic till final report generating regulatory summary approved elemental impurities reports us canada collaborate globally cross functionally cfts varying sites complete complex project goals sites ludwigshafen sligo cork ap16 puerto rico campoverdeeg gluten elemental impurities api metal catalysts author coauthor verify multiple risk control assessments pertaining elemental impurities gluten metal catalyst used abbvie drug products api indepth understanding ich q3d ema pharm eur usp glutenfda relation abbvie drug products assist compendial services heavy metal deletion project relation abbvie apis proficient ms word excel adobe acrobat power point visio commonly used software web master ibtn research group uic february 2014 till date duties developed official website ibtn research group weekly updation site details major events uploaded files photographs research works website user friendly interface even helps everybody clear idea ibtn assistant technical officer ato 012004 012005 company name south glasgow nhs trust uk duties data monitoring analysis recording updating data base sterilisation equipments working group work management responsible correct assembly checking packing marking items prior sterilisation operation range decontamination equipment performance routine user tests inputting records data required operation sterile services quality system maintaining records archives system needed quality standard traceability instrumentation skills aspnet adobe acrobat dream weaver api asp basic c c language c clinical research controller css3 client data management data base database database management digital video editor embedded c embedded system computer graphics html html5 logic access 2000 c excel exchange office power point ms word works nhs trust oracle 9 oracle oracle80 plsql page plc programming quality recording research risk analysis risk assessment scheduling simulation sql system design visio visual basics visual basic 60 visual basic60 web designer website web designing author education masters computer application computer application mca cmr institute management studies university banglore india pg title green house controller platform embedded c cx15 client nest cyber campus trivandrum kerala india including 6 months training mini projects data base management systems airline reservation visual basic60 sql information system design implementation employment exchange visual basic 60 oracle80 simulation modelling chemical reactor developed c interactive computer graphics galixean game using c language system programming editor developed c including basic requirements editor computer architecture parallel processing page replacement algorithms developed language c c p u scheduling graph developed c language bachelor electronics bsc 1999 electronics bsc digital video graphy courses data management clinical research vanderbilt university oracle 9i sqlplsql training oracle certified associate caledonian university glasgow embedded system cx15 keil compiler 6months training nest cybercampus mahatma ghandhi university city state design plc program logic controller based control system automatic connector assembling machine database management visual basics oracle sql access 2000 pentasoft india web designing asp html dream weaver pentasoft india ecdl certification sqa qualification flexicentre glasgow
DESIGNER
instructional designer summary tamantha uebele home health clinical analyst instructional designer 28 years experience home health hospice epic home health application 5 years enterprise install prohealth care tamantha served business analyst principal trainer application coordinator endtoend implementation system updates post golive build phase system upgrade went consulting analyst consultant providence health services led community connect home health implementation project involving discovery validation workflow design build testing northwest community hospital served build analyst home health team experience involved validation workflow design build testing clinical breakout sessions lahey health tamantha instructional designer leading home health agencys training environment build materials build classroom instruction integrated implementation continued golive support nova review testing system updates tamantha possesses expertise designing building implementing supporting home health hospice application well applications used home healths module run successfully adt cadence experience array epic functionality including facility profile department settings contact visit types reporting workbench print groups custom form build inbasket user provider build security templates settings cadence templates smart tools care plan build technical needs remote client qualifications epic home health clinical certification 2009 nvt 2010 nvt 2012 nvt 2014 nvt 2015 includes hospice epic principal trainerinstructional designer home health clinical ted 2010 highlights consultant experience lead home health implementation responsibilities including workflow analysis recommendations redesign presentations team member duties formal sessions include data gatheringdiscovery workflow validation integrated workflows building testing training 28 years experience home health hospice full project experience planning validation build testing golive maintenance optimization knowledge experience every version home health since 2009 including 2015 releases knowledge home care hospice regulations including oasis physicians orders care plans plans care equally qualified analyst instructional designer epic specific experience expertise application coordinatoranalyst specifics system analysis build testing system optimization versions 2009 2010 2012 2014 new releases 2015 workflow analysis development redesign validation build maintenance experience limited facility settings eaf profile settings lpr department settings dep contact visit types lct prc reporting workbench reports lrp build layout forms form groups including custom form build lfg inbasket classes pools messages routing verbal order build lvo user provider build emp ser linked templates subtemplates security points security classes ecl cadence templates editing patterns exceptions defaults blocks documentation build reports flowsheets care planning problems interventions management maintenance home health databases integrated workflows home care home hospice inpatient hospice facility integrated workflows intake scheduling clinical documentation quality billing security team application lead data couriermigration team application lead change control communications application lead business continuity access bcadowntime application lead provided enduser support clinical office users understanding epics community lead structure involving several regionsinstances epic training curriculum development development epic home health training materials including lesson plan matrix course companions training manuals competency checklists trainthetrainers credentialed trainer superusers classroom instruction endusers nonclinical courses development quick start guides tip sheets training environment build master patient build home health courses maintenance home health databases learning homes dashboard work experience instructional designer feb 2015 current company name city state clinical instructional designer home health wave 2 implementation user provider patient build mst training environment created update training materials powerpoint presentations quick start guides exercise books tip sheets classroom instruction various types classes clinical intake scheduling quality orders classroom planning including course content course structure class scheduling build maintenance learning homes dashboard contract analyst mar 2014 may 2014 company name city state contract ended early due customers decision postpone home health implementation analysis reengineering mapping current future workflows epic 2014 version discovery validation analyst team subject matter experts sme new record build edits security sers emps facility structure settings visit types contact types smart forms epic records project tracking multiple tracking tools led several care plan breakout build sessions clinical smes member several integrated workgroup sessions clinical content inbasket scanning lab data courier database manipulation management home health databases assisted instructional designer 2014 training tools consultant analyst jan 2013 dec 2013 company name city state lead analyst new community connect home health implementation data validationworkflow analysis existing agency implementing agency redesign several workflows build recommendations needed agency differences analysis build design testing change control led several presentations data gathering sessions involving multistate regulations workflows led nursing care plan breakout multistate build sessions application coordinatoranalyst principal trainer jul 2010 jan 2013 company name city state implementing home health home hospice hospice facility successful emr implementation analysis build documentation testing migrating updating databases clinical readiness lead analysis current workflows processes post golive modification managed system upgrades maintenance home health well home health laptop databases required remote client software epics home health module initial prep work build 2012 version upgrade principal trainer home health implementation environment build training materials build management tools databases classroom training administrative assistant jul 2009 jul 2010 company name city state designed reporting tool display clinician productivity management proving lead increased productivity created maintained department website linking communication training materials revised departments orientation process including organization processes workflows materials presentation orientation new staff members meditech ptct software schedulerhome health aide apr 1991 jul 2009 company name city state assisted three scheduling conversions paper electronic two additional conversions software changed patient care education associate arts information technology 2010 university phoenix
DESIGNER
coceo jillofalltrades willing relocate closer company summary handson producer effective bringing projects concept reality expert personnel project management passion overseeing entire production great idea morphing great inspiring entertaining film short music video summary skills freelance media production crew member onset office experience extensive experience dslrs lighting equipment talented creating producing supervising budgeting diverse range network independent productions detailorientated committed creating highquality finished products skilled editor background final cut pro 7x adobe software experienced development production postproduction strong sense grasping visual aesthetics excels relationshipbuilding organization making sound judgment pressure within tight deadlines production experience 092013 current coceo jillofalltrades company name city state create budget forms call sheets production schedules findhire human material resources liaison production team client conduct research project department company rentbuy production gear equipment ensure highquality shoots produce edit direct write film digital media content website includes movies music videos shortfilms etc updates social media pages youtube facebook instagram twitter take online courses better company branding growing following social media create unique inspirational concept videos brand target audience 1335years old create manage dream website make unique colorful graphics website social media outlets via photoshop illustrator · organize produce events films shoots workshops art showcases dream theworkshoot series · brand dreams message purpose company · create business plan finding investors clients corporate clientèle liaison anyone company wants connect dream train incoming interns employees 082015 082015 ac crew member company name city state collaborated team leadership key stakeholders key editing production decisions operator canon eos camera capture music video give artistic visual perspective capture cinematic purpose storytelling location scouting storyboarding drafted film budgets monitored expenditures set equipment production day lights camera music etc 082014 082014 production crew member contracthire company name city state answering directing phone calls picking dropping equipment payroll documentation lunch etc maintaining office craft service office supplies assisting wardrobe crew ad producer distributing ndas ensuring signature production crew members assistant breakdown set apart clean crew 092013 082014 multimedia intern company name city state film direct edit events campus commencements conferences open house convocations etc assist direct edit produce student projectsfilmsshorts scriptwriter script reviser student films personal films offcampus productions develop preproductions storyboards budget forms casting calls production meetings active 1st production assistant organize schedule delegate work crewmembers etc assist msu spokesman newspaper media journalist needs manage rental equipment dmc create digital media multiple departments campus assist live taping msus bear tv 082013 022014 intern company name city state location scouting mfics interviews transcribe interviews mfic assistant editor real marylanders reel jobs gather information maryland current film market arrange consolidate workloads meet deadlines stress importance teamwork 012014 012014 production assistant temphire company name city state handled performance contracts talent release forms minor release forms confidential audition results registered potential contestants along family friends file production contracts production office load unload production equipment direct traffic answer questions 2000 contestants helped head producers maintain direct organize contestants audition room 012013 092013 production intern company name city state support development production spicerack productions inc help create design website conduct script breakdown contribute scripttreatment changes research topics proposals help organize show funding equipment producers talent manage direct spiceracks social media network twitter facebook tumblr instagram etc accompany staff crew remote shoots possible assist producers assigned education 2014 bachelor fine arts filmtv production screenwriting morgan state university city state usa gpa gpa 37 gpa 37 magna cum laude honors graduate 2008 high school diploma colony high school city state languages beginner spanish chinese mandarin skills mac pc user experienced canon eos dslr camera operating systems advanced proficiency microsoft office word excel powerpoint outlook publisher adobe photoshop premiere illustrator lightroom expert final cut pro x expert social media outlets twitter facebook vimeo instagram linkedin pinterest wordpress tumblr blogger snapchat vine indiegogo kickstarted marketing skills creative strategies social campaigns etcwithin platforms
DIGITAL-MEDIA
manager executive chef profile results oriented manager thrives fastpaced competitive environments seeking position offering opportunities new professional personal challenge self starter positive cando attitude driven learn succeed areas expertise inventory control expense control supervision training strong presentation skills sound judgment computersavvy process improvement team building staff motivator business recovery sustainability conflict resolution media marketing cost reduction budget allocation diverse management experience natural leadership staff training supervision training skilled negotiator calm pressure complex problem solving inventory control adaptable exceptional time management skills operations start performance evaluations employee scheduling professional experience manager executive chef october 2014 current company name city state continually monitor rochester university fraternity house kitchens take appropriate action ensure food quality service standards policies sanitation standards consistently met assign tasks oversee direction employees ensure compliance food safety procedures quality control guidelines performed kitchen walkthroughs gauge timeliness performance excellent service quality monitor budgets rochester university chefs campus manage approve inventories budgets related culinary areas campus manage plan oversee culinary campus events developed variety menu items catering customers food allergies diet restrictions glutenfree vegan items designated rochester university primary competitor represent rochester university culinary competitions sous chef october 2013 june 2014 company name city state approved procurement requests banquet products managed updated day day database personal existing recipes budgeted food orders products maximize company profitability maintained standards responsible kitchen operations banquet events buffet lines responsible daily set stations general managerexecutive chef september 2012 october 2013 company name city state advanced 30 year family owned non profitable restaurant lucrative thriving business known locals favorite personally acknowledged local sun news myrtle beach tourist magazine culinary tourist websites top 100 myrtle beach chefs 3000 existing restaurants designed created implemented new restaurant catering menus consisting selfcreated recipes scheduled managed catering events reviewed approved food beverage billing invoices expense reports monitored budgeted inventory expenses managed daytoday tactical longterm strategic activities scheduled directed staff maximize productivity identified key growth opportunities implementation promotional events hired trained staff 20 food beverage preparation approved payroll reduced total operating costs utilizing online tools quicken coached mentored 25 employees staff members offering constructive feedback taking interest career growth chef de cuisine sous chef december 2010 september 2012 company name city state successfully simultaneously worked owner executive chef ernest bledsoe successfully manage restaurants recruited hired 20 new staff restaurant inventoried compiled maintained records food use expenditures ensured minimal product shrinkage secondary use products avoid waste managed food produce receiving process 100 accuracy led motivated restaurant personnel successful trained new staff cleaning preparing various foods cooking serving created special menu items event menus planned prepared food parties holiday meals special functions social events instructed cooks preparation cooking garnishing presentation food sous chef april 2010 december 2010 company name city state performed high volume kitchen executive chef frank lee supervised coached trained kitchen personnel prep cooks line cooks preparation cooking garnishing presentation food executed various kitchen stations including meat fish grilling saute preparing fine dishes special diet entrees often switched positions sous chef necessary chef position mid shift support changing needs kitchen staff supervised coordinated activities cooks workers engaged food preparation placed daily food orders kitchen manager july 2008 april 2010 company name city state scheduled kitchen service staff monitored safety sanitation food preparation inventoried food supplies liquor beer wine daily basis revised organized kitchen procedures optimize work flow internship associate degree culinary arts january 2008 june 2008 company name city state skilled proficient stations including prepping sautéing grilling end internship served average cover count 300 per night obtained firsthand experience international european french cuisine interned 5th year winning charlotte restaurant year education associate degree applied food science culinary artsfood beverage management may 2008 johnson wales university city state gpa 34 gpa gpa 34 certification food safety sanitation 2008 johnson wales city state certification national beverage service bartending 2008 johnson wales city state affiliations future business leaders america scholarship federal work study program award johnson wales achievement scholarship skills budgeting multibusiness operations management new business development profit generation food safety quality management customer relations vendor negotiations vendor partnerships time resource optimization inventory control management weekly payroll policies safety work flow
CHEF
finance manager plant controller summary ten years experience highvolume manufacturers demonstrating leadership strong project management execution skills instrumental reducing labor overhead 25 million contributing operational goals business profit strengths include financial reporting forecasting budgeting process internal control highlights highly motivated educated goal success orientated individual ten years professional work experience within us china eight years reckitt benckiser fortune 160 regal beloit fortune 713 profound knowledge management accounting cost inventory accounting familiarity general accepted accounting principles gaap strong organizational analytical interpersonal skills keen attention detail played key role core management team expanded roles supporting supply chain functions strategic financial planning expert business performance improvement knowledge gaap guidelines sox compliance certified public accountant cpa oracle jde global shop proficient microsoft office thrives pressure solutionoriented staff leadership development goal focusingmotivation flexibility adaptability adapt changes accomplishments cost reduction established coordinated robust plan control operations including period financial results variance analysis expense budgets cost standards together necessary controls procedures effectuate plan short long term drove 25m annual savings labor variable overhead gross margin improvement improved margin accuracy drove gross margin 36 yearoveryear increase provided accurate variance analysis sourcing team operation teams variance spending control analyzed gross margin customer gave valuable feedback sales team strategic planning margin improvement inventory control lead annual physical inventory identified discrepancies decreased finished goods inventory cycle count 50 coordinate material team inventory control assisted plant reaching lower days inventory outstanding dio team contributions expanded roles provided support supply chain functions work pressure limited resource time provided valuable insight support important decisions senior managers leadership truly respected peer provided guidance achieve goals stepped needed support experience finance manager plant controller nov 2013 current company name city state replaced prior cfo prior regal acquisition led key initiatives reestablished credibility finance team played key role management team improved margin accuracy drove gross margin 36 yearoveryear increase cogs reduction led obsolete inventory review drove significant reduction also assisted sourcing team improved dio reduction provided reliable timely project project expense capitalization amortization spending data departments prepared monthly quarterly forecast well annual operations planning including top line sales capital expenditure variable cost projects 46 year year reduction sga business three year long range planning improved finance closing process shorted closing duration 12 days closed 7 gaps added 5 control procedures ensure monthly financial reporting accuracy provided accurate timely reports mechanical finance group expanded roles provided support supply chain functions plant controller jan 2011 dec 2013 company name city state manage financial accounting functions manufacturing plant generating annual external sales 65m internal sales 35m accountability extends financial reporting products profit operating expense analysis capital project planning inventory control established coordinated robust plan control operations including period financial results variance analysis explanations expense budgets cost standards together necessary controls procedures effectuate plan short long term prepared monthly financial reviews submitted financial reports timely accurate basis strived continually improve financial reporting forecasting budgeting process standardized work lead hvac operation finance team create standard operating procedures sop job instruction breakdown jibs annual budgeting process continuous improvement pursuit work faster smarter core values springfield finance team selected contributions − communicated opportunities threats forecast assisted management team making decision taking actions plant achieve 78 operating margin 3 higher annual operating plan − analyzed supported plant manager execute one shift platform plant drove 25m annual savings lead annual physical inventory identified discrepancies decreased finished goods inventory cycle count 50 ensure internal control plant level operating effectively accounting department compliance corporate initiatives accounting standards us gaap − worked engineering manager variable cost productivity projects led financial analysis achieve 28m savings vs op plan 21m senior financial analyst jan 2007 jan 2011 company name city state tracked provided business leaders north america inventory reports plants logistics centers assisted plant controller 100m operational budget planning including labor variable overhead fixed overhead lead cost allocation project annual standard cost roll ensured implementation company cycle count policy monthly meetings operations adjustments audits counts quarterly basis monthly tracking validation count program quarterly audit finished goods inventory selected contributions − closed maintained reconciled plant general ledger − analyzed variances monthly basis tracked variances forecast reported deviations gaps management team − coordinated engineering manger conduct fixed assets audit accelerated calculation − conducted post audit review capital spending projects − oversaw monthly closing process report plant performance identified possible cost saving opportunities marketing manager jan 1998 jan 2000 company name city shanghai china attained sales 13 million us dollars year 1999 helped company establishing growing profitable business developed strategic marketing planning created new markets expanded customers base led projects initiating relationship customer developed project team end project completion education master accountancy accountancy 2011 missouri state university certified public accountant green belt trained lean six sigma 2011 master accountancy missouri state university bs accounting missouri state university bs accounting missouri state university international finance accounting business amsterdam business school international finance accounting studies amsterdam business school holland bs english shanghai international studies university city cn bs english shanghai international studies university shanghai china certifications certified public accountant skills budgeting forecasting financial analysis financial reporting cost accounting variance analysis cost reduction standard actual costing gaap hyperion continuous improvement inventory control six sigma trained certified public accountant resultsoriented mindset work pressure accountability adaptability team player energized motivated excellent interpersonal communication skills
FINANCE
engineering technician field service professional summary resultsdriven focused engineering technician prioritizes safety costeffective solutions exceeding customer expectations background field service engineering technician able effectively reduce test production time gaining true understanding process without sacrificing quality long term goals become intuitive ie technician pulp paper industry teach others potential take leadership role within first 5 years skills operational analysis exceptional time management geometric dimensioning strong leader manufacturing process controls detailoriented analog digital circuitry detail drawings comfortable working heights odd locations technical plan execution aptitude detailoriented understanding downtime must minimized avoidable understand overtime oncall basis may required rigging soldering drilling tapping measurement layout test measurement equipment equipment calibration tenacity willingness go whatever length takes solve problem improve process work history engineering technician field service may 1994 may 2000 company name city state developed built complex rf systems broadcasters worldwide tested component level built systems worked closely staff engineers engineering department well customers certain end users needs met also responsible equipment maintenance calibrations kept date also responsible low voltage control wiring protection circuitry system operations components system level field service engineering install provide proof performance end user transmitter manufacturer field work emergent basis due equipment failure improper operation sales broadcaster also provided feedback engineering department proper record keeping limited machine shop work model making rd projects interfaced suppliers respective engineering departments ensure proper operation implemented schematics diagrams written verbal descriptions effectively solve engineering project issues completed projects effectively applying engineering technical maintenance procedures used precision test equipment oscilloscopes multimeters waveform generators spectrum analyzers collaborated engineers new product introduction phase develop verify design changes initiated contact vendors built solid working relationships followed manufacturing field reports resolved outstanding problems compiled processed analyzed test data results improve product quality engineering technician jun 1988 jun 1994 company name city state research development components broadcasters developed new product line mci field service engineering wiring microprocessor controlled rf systems system assembly tests modeling design components working engineers drafting department responsible installation proof performance test well repair products customers site feed back provided engineering departments well training end user made sure manuals date accurate sales new products often times working engineers within companies resolve engineering issues arose field responsible maintaining calibration test equipment major accomplishments improved product quality customizing tools eliminating variability followed manufacturing field reports resolved outstanding problems conducted engineering detailed experimental tests collect design data assist research work technician jun 1985 may 1988 company name city state production test antenna fm broadcasters well pattern test sps 49 radar component test including pattern test reflector waveguide components accomplishments reduced test time increased production sps49 reflector 2 days less one without sacrificing quality interfaced ratheon representative demonstrate test results well test methodology skills used thorough understanding rf propagation cause effect structures radiation patterns implemented schematics diagrams written verbal descriptions effectively solve engineering project issues used precision test equipment oscilloscopes multimeters waveform generators spectrum analyzers collaborated engineers new product introduction phase develop verify design changes improved product quality customizing tools eliminating variability operations specialist jun 1980 mar 1982 company name state uss belknap cg26 air intercept control anti submarine warfare operator skills used preventive maintenance operate radar communications equipment naval tactical data systems operator education associate applied science current central maine community college continuing coursework math history finishing elt program member national vocational technical honor society phithetakappa certifications state maine electricians helpers license hpe20038535 skills assembly broadcast calibration concept drafting engineer radar modeling naval network oscilloscopes quality record keeping research sales fm sps test equipment uhf wiring additional information additional information skilled electronics repair also skilled working customers people oriented person try certain customers needs met highest standards professional attitude open mind learning new concepts ideas well new products control wiring protection circuitry customer service skills served interface engineering production departments basic skills wiring drilling tapping soldering layout installation new equipment wiring motor controls able think feet pressure deadlines keeping multiple projects going ability follow thru work pressure given ability meet emergent needs handling critical situations always specialty ability learn absorb new information continually proven past work experience current education proven leader keeping current standards methods thru going school keeping industry thru current publications finished geometry trigonometry well collage english currently enrolled nearly finished process measurement industrial controls along industrial robotics electronic devices amplifier circuitry willing relocate needed veterans administration backing education return workforce great asset company may place long term goals teach manage others find place within industry
ENGINEERING
personnel security specialist summary dedicated security specialist professional possess excutes broad knowledge division processes include personnel security information security physical security industrial security personable leader comfortably interacts people diverse cultures backgrounds highlights security asset protection professional certification sappc security fundamentals professional certification sfpc cleared top secret information granted access sensitive compartmented information based single scope background inestigaton open ppr 204 12 12 joint personnel adjudication system eqip microsoft office accomplishments deployed support joint special operations task force centcom area responsibility aor provided fullspectrum security support include personnel security information security physical security industrial security worked joint personnel services well government agencies experience personnel security specialist 052014 current company name city state personnel security specialist within joint command presides daily personnel securityrelated activities maintenance established personnel security program accordance dod regulation 52002r army regulation 38067 knowledgable dod federal agencies personnel security program policies conducts prescreening interviews sensitive activities sa position candidates conducts interviews personnel requiring security clearances provides assistance use eqip processes fingerprints conjuction initiating single scope background investigations ssbis national agency checks local credit checks naclc conducts local records checks lrcs provost marshall office pmo communicates coordinates directly office personnel management opm along dod caf assists command personnel completing rebuttal packets letters intent loi denyrevoke initial current security clearance determination statements reason sor response dod caf correspondance oversees suspension security clearances denial revocation recommended dod caf commanders managed maintained personnel security management psm net jpas command grants interim secret top secret access selftaught eqip assists subordinate units use eqip implements monitors reviews evaluates personnel security investigations provides assistance individuals derogatory information develops course investigation provides training assistant security managers asms use jpas eqip conducts classification reviews conducts preliminary inquiries security violations possible compromise classified information coordinates conducts various focal point briefings military civilians contractors conducts facility inspeciations ensure compliance regulations security specialist 072012 052014 company name city state direct assistant command special security officer sso matters pertaining personnel information physical industrial security continuous management reporting administration sciassociated security programs enforcement rules regulations ensure sensitive compartmented information facility scif complied applicable construction physical requirements standards regulations management supervision personnel daily activities within view special security office managed maintained personnel security management psm net jpas 5000 personnel staff transient advised higher level management officials preparing narrative reports identified security deficiencies findings recommendation corrections deficiencies awarded outstanding performance providing 166 civilians 66 foreign nationals security clearance background checks associated magnum night training exercise assisted development initial sso plan actions milestones poam reaccredit scif conducted random effective entryexit reports badge trace via security software video monitoring conducted physical workspace personnel security inspections assisted sso matters pertaining annual scif inspections managed handling storing destruction classified materials compliance dod directives enforced security policy matters pertaining processing dissemination controlling classified materials daily conducted security indoctrinations utilizing digital media support equipment coordinated sci conference rosters verify eligibility access coordinated track polygraphs eligible individuals coordinated foreign visit requests fvr security clearance background checks foreign nationals support international training exercises ensured sci personnel educated dia sci administrative security manual m1 navsup dod 510521m1 icd 503 dcid 69 icd 704705 sso navy banifs joint dodiis janfan series instructions dod national industrial security program nispom handling special intelligence sci material managed sci courier system enforced strict compliance security regulations established defense courier system assistant command security manager aviation ordnanceman 012008 012011 company name city state maintained organized file management 1500 security recordsfor military civilian contractor personnel per secnavinst 551036 instructions utilized joint personnel adjudication system jpas enter data verify us navy personnel security information tracked clearance eligibility access 1500 personnel sorted applications fingerprints scheduled opm notices closed investigations adjudications sf86s sf85ps investigations military civilians programs conducted personnel security interviews required clarify allegations questionable nature regard security clearance eligibility administered record checks utilizing single scope background investigations national agency checks national agency checks inquires secret periodic reinvestigations determine recommend security level eligibility assembled loaded ammunition average 45 naval helicopters daily serviced aircraft guns accessories ship port stowed assembled loaded aviation ammunition including missiles bombs rockets assembled tests maintained airlaunched guided missiles supervised 12 sailors operation aviation ordnance shops armories stowage facilities education masters education curriculum instruction 2015 concordia university bachelor science criminal justice 2013 ecpi university job related training naval security manager course s3c0001 dod sci security officials course sso navy ssossr professional training course sere 1001 level code conduct training course fouo fso program management possessing facilities curriculum fso orientation nonpossessing facilities curriculum safeguarding classified information national industrial security program course exam basic industrial security government security specialist curriculum introduction national industrial security program nisp certification accreditation process course exam nisp selfinspection course exam risk management dod security programs information security emergency planning introduction personnel security adjudication security policies principles programs course exam introduction dod hspd12 cac credentialing course exam completed eight certification courses related eqip completed training operation administration jpasjcavs transmission transportation industry course exam developing security education training program course visits meetings national industrial security program course personnel clearances nisp course exam facility clearances nisp course exam november 2013 nisp reporting requirements course exam understanding foreign ownership control influence foci course industrial security facilities database isfd facility clearance verification notifications industry special access programs sap overview social networking integrating counterintelligence ci threat awareness security programs course sensitive compartmented information sci refresher course exam temporary sensitive compartmented information facilities tscif training completed additional twentyfive online courses pertaining information personnel security professional affiliations military intelligence corps association mica
AVIATION
staff accountant summary professional accountant bookkeeper 12 years experience accounts receivable payable detailoriented bookkeeping professional 3 years experience applying financial managerial accounting practices skills sap great plains dynamics sage50 quickbooks pro act microsoft word excel pivot tables vlook access powerpoint experience staff accountant 092015 092017 company name city state supported regional finance manager special projects responsibilities assigned handled monthly accrual process 22 expense accounts full responsibility fixed assets maintained detailed depreciation schedules conducted monthly reconciliations balance sheet accounts ensure accuracy reconciled 4 bank accounts 250 transactions per month researched resolved issues ap reviewed processed reconciled invoices ensuring timely payment 500k monthly monthly analysis ap process led improved aging schedule 20 increased cash flow ar receipt posting payments ledger sap weekly analysis ar process led increased cash flow 90 decreasing outstanding ar assisted internal audit providing necessary data minimize billable hours streamlined accounting processes maintained appropriate documentation improve procedures accordance company policies sox compliance researched resolved discrepancies well financial related inquiries performed monthendyear end close financial statement preparation budget variances assisted management resolve variances staff accountant 092012 122014 company name city state worked closely supervision controller director accounting experience gaap accounting monthly closing processes researched resolved financial inquiries management 48 campus locations reconciliation 40 bank accounts monthly basis posted necessary monthly journal entries general ledger great plains dynamics compiled analyzed transactions primarily related cash fixed assets inventory sales tax liaison external accounting firm audits processed accounts payable including purchase order entry invoice approval entry follow vendors aging reporting paid approximately 100000k funds via wire transfers suppliers weekly basis treasurer 012011 current company name city state implemented accounting process policies procedures accordance us gaap bank account maintenance financial transactions oversight developed annual budget analyzed actual revenue expenses budget kept board informed trends concerns assessments organization financial health completion financial reports timely manner made available board accounts receivableaudit clerk 022009 082011 company name city state researched implemented new remote deposit banking system processed average 200 checks daily basis via bank remote system created balanced several accounting spreadsheets prepared managed reports executive management posted month year end journal entries researched verified corrected validity account discrepancies worked various departments built stronger working relationships organization wide data analyst assistant 122006 102007 company name city state project vpo assessed 2500 foreign accounts within 6 month period achieved maintained 90 customer satisfaction rating verified researched data 500 savings bonds accounts daily basis tracked updated nonnationals accounts preventing one million dollars fines indexed verified scanned 1200 ira accounts monthly basis keyed interest tax ratesfor 350 accounts holders daily education training masters accounting may 2016 nova southeastern university city state bachelors business administration accounting august 2012 florida atlantic university city state accounting associates arts accounting may 2007 western international university online accounting skills accounting accounts payable accrual ap ar balance sheet banking bonds budget cash flow closing controller customer satisfaction documentation executive management finance financial financial reports financial statement preparation fixed assets funds general ledger great plains dynamics internal audit inventory ledger director access excel powerpoint microsoft word order entry pivot tables policies processes quickbooks pro reporting sage sales sap sox compliance spreadsheets supervision tax
ACCOUNTANT
8th grade language arts teacher summary teacher excellent communication skills organized driven innate ability stay task uses effective efficient methods teaching focusing individual needs student seeking position challenging fulfilling highlights lesson planning expertise academic performance evaluations iep familiarity 504 familiarity behavioral disorders knowledge certified student teacher trainer tutoring experience ms office proficient standardized testing google drive familiarity accomplishments achieved high growth 20132014 school year end grade assessment reading chosen assessment creator north learning community charlotte mecklenburg schools based high growth 20132014 end grade assessment scores helped 75 students reach individual education program goals chaperoned 8th grade trip outer banks 120 students education 2013 teaching middle grades language arts university north carolina charlotte city state us 2011 bachelor arts english university north carolina charlotte city state us english major journalismsociology minor teaching experience 042013 current 8th grade language arts teacher company name city state attend professional development communications parents assessments students staff meetings teach high level talent development students english 1 level course work lead 8th grade ela professional learning community establish maintain positive relationships students parents colleagues teach students academically struggling need small classroom setting successful development 102013 052016 6th8th grade language arts tutor company name city state provided students academically enriched opportunity addresses core skills mastery level performance helped bridge academic gap documented school assessments enhanced student skill overall academic success ridge road professional leadership 102015 current advisor company name city state create outlet social transitional aid ridge roads 8th grade ladies heading high school cover common issues young ladies face daily health fitness daily troubles social media self advocacy public speaking studies award participants awards scholarships gifts community sponsors 082015 current company name city state help improve lines communication promote free exchange ideas facilitate educational process school buildings address issues common concern building including limited discipline scheduling money collection health safety professional employees administrative duties submit quarterly report meetings recommendations staff building 082015 current teacher leader company name city state facilitate involvement school community development school improvement plan encourage support create opportunities involvement parents community contribute design school improvement plan monitor effectiveness school improvement plan use data driving force create programmatic instructional change facilitate communication within professional learning community 082015 current advisor company name city state work student leaders carry phase civic education enhance leadership skills serve resource person leader members student council build develop student council members leadership skills areas communication goal setting team building time management group dynamics diversity problem solving project planning help mold attitudes character student leaders professional development 062015 current teacher leader company name city state coordinate improvement instruction school based data serve advisory capacity principaldirector support development implementation school improvement plan reflect assess plan schools data usage effectiveness focus student leadership achievement professional development 042014 122014 cti fellow company name city state enrolled participated one ctis eight multidisciplinary seminars visual storytelling young adult childrens literature spent summer reading researching related curriculum units develop students created curriculum unit generate learning beyond classroom published curriculum unit cti yale national initiative websites freedom schools exploring racism tolerance prejudice 032016 rca educator trainee company name city state learned ways increase student engagement ensure academic rigor create climate culture leads success observed master teachers action engaged dynamic workshops discovered implement three pillars rca school 052014 082014 servant leader intern company name city state attended national freedom school training tennessee interns around country intown training freedom school partners setup maintain breakdown classroom space served energetic harambee leaders day local program operation delivered integrated reading curriculum class ten students 6 weeks summer months according standards developed childrens defense fund served leader afternoon activities special events chaperone field trips maintained health safety standards accurate records relating attendance first aid collaborated program staff establish maintain positive supportive structured environment children entrusted care skills ap style mla style canvas goal setting health safety standards instruction team building lesson plans meeting leader microsoft office windows operating systems problem solving project planning public speaking reading researching safety scheduling seminars structured teaching time management websites workshops
ARTS
corporate accountant summary strategic analytical finance professional 23 years success financial reporting analysis project management highly motivated professional thrives highpressure environments excellent financial reporting budget forecasting management teambuilding skills accomplished resultsoriented business endeavor consistently meeting deadlines increased company revenue highly skilled increasing productivity detailed cost analysis highlights superior time management financial modeling financial reporting expert variance analysis accomplishments increased costeffectiveness 28 compliance enforcement implementation new quality control system led development multiple financial reporting methods measure productivity efficiency increased efficiency discrepancy investigations designing accurate cashforecasting system experience corporate accountant may 2015 march 2016 company name city state relocated corporate offices continued handle financial aspects biologics development services along 7 additional entities start companies vp financeoperations september 2013 current company name city state responsible site management bds facility laboratory storage archive server room office areas etc equipment utilities supplies security general maintenance human resources controller financial operations accounting payroll purchasing financial forecasts etc also watson lims administrator backup archivist backup document coordinator controlleroffice manager september 2012 current company name city state responsible financial aspects includes reporting directly ceo assisting implementation entire office including working general contractors modificationscompletion buildout purchasinginstallation equipment lab office furniture setup implementation procedures processes facility initiated finding qualified vendors services including installation physical onsite server backup system responsible cash flow accounting payroll human resources purchasing inventory cost analysis administratorit services facilitating new software programs general office services administrator september 2012 may 2015 company name city state responsible oversight management security availability operations infrastructure network applications software systems bds assistant controller february 2009 january 2013 company name city state assistant controller completion review 30 entities managed staff 9 accounting employees 200 offsite employees hr payroll skyline system training integrated system wide remote banking process set procedures minimize labor costs managed office services services include backup systems troubleshooting errors assisted providing documentation schedules external auditors yearend review refinancing multiple entities consolidated financial reporting cash flow purposes completed programing automation escalations 5 mobile home parks procedural setup flow processes maximize productivity employees consolidated financial statements corporate entities prepared monthly financial forecasts annual budgeting integrated tenants billing issues included reconciliations collections deposits monitored ar receivables system wide reported financial information partners end month property accountant august 2001 august 2008 company name city state assisted gm monthly financial forecasts annual budgeting integrated tenants billing issues included reconciliations collections checks deposits making sure tenants accounts zero end month billings included 3m monthly responsibility 213 tenants billings included permanent specialty leasing tenants included reviewing leases abstracting ensuring charges correct well making sure increases set correctly per year responsibility overseeing ap function including proper gl coding input ail invoices assisting department heads aspect accounting function pertained department running review monthly reports income statements sales use tax petty cash reconciliations sales reports gift card reconciliations daily monthly ada reports completing bad debt reserves writeoffs reversals additional billings completing annual reconciliations real estate tax recharge increases common area maintenance central plant promotional charges dealing collection companies attorneys ar tenants fall bankruptcy tenant 90 days old assisted auditors internal external annual audits implemented new accounting software program controlleraccounting manager january 1994 august 2002 company name city state full responsibility managing functions 5 separate companies tenure ap ar collections time billing order entry gl financial statements sales commissions month end reports closings modules processed credit cards via computerized software program reconcile merchant american express statements perform bank reconciliations work directly auditors yearend implemented procedural changes control costs payroll job cost system charge accountant august 1993 january 1994 company name city state full responsibility ap ar inventory cost accounting purchasing assisted sales proposals generating reconciling month end reports production manageraccounting supervisor may 1988 august 1993 company name city state full responsibility managing entire manufacturingproduction control departments totaling 31 employees duties included limited following scheduling production flow shipments employee work schedules overtime vacations managed purchasing primary customers interface product status customers included raytheon honeywell chaired daily production meetings reported vp finance responsible general accounting contract duties supervised staff five people duties included limited following financial statement preparation management reports adp payroll processing 2 separate companies assisted cost accounting gl ap ar inventory control order entry billing customer po administration controlled sales commissions ware ada adp payroll ap ar automation backup backup bank reconciliation banking billing billings budgeting cash flow controller cost accounting cost analysis credit documentation finance financial financial forecasts financial operations financial reporting financial statement preparation financial statements general office gl human resources hr inventory inventory control lims managing meetings office network order entry payroll processes coding proposals purchasing express real estate reconciling reporting sales sales reports scheduling tax troubleshooting utilities yearend reported vpof finance responsible general accounting contract duties supervised staff five people duties included limited following financial statement preparation management reports adp payroll processing 2 separate companies assisted cost accounting gl ap ar inventory control order entry billing customer po administration controlled sales commissionsaccounting general accounting accounting software ada adp payroll ap ar automation backup backup bank reconciliation banking billing billings budgeting cash flow controller cost accounting cost analysis credit documentation finance financial financial forecasts financial operations financial reporting financial statement preparation financial statements general office gl human resources hr inventory inventory control lims managing meetings office network order entry payroll processes coding proposals purchasing express real estate reconciling reporting sales sales reports scheduling tax troubleshooting utilities yearend education high school diploma business managementaccounting zephyrhills high school city state
ACCOUNTANT
teacher summary education professional driven create environment promotes handson learning children stages learning process highlights microsoft office smart board geographic information system engrade skedula working knowledge internet first aid cpr certified excellent classroom management accomplishments counseling developed implemented fairness committee restitution process run students help resolve peer issues positive nonjudgmental environment served student mentor counselor students academic problems personal adjustments arose meeting guardians reach solutions plan development monitored facilitated weekly meeting student council instructed advised leadership skills incorporated trip ramapo children help instill leadership qualities developed studentbased constitution ensured implementation oversaw student government issues coordinated cosa teacher plan implement schoolwide events organized planned holiday gift giving event conjunction coney island generation gap ny aquarium incooperation diploma plus high school coney island generation gap organized supervised teen summit success high school greening community organized supervised student talent showcase organized supervised senior trip prom graduation ran fundraising events including fundraising benefit concert young child san fillipo syndrome coordinated “ pay forward campaign ” school community service served environmental action team leader two national events came second another event instilled importance conservation protection environment beach clean ups environmental awareness events paperless friday celebrate earth day established recycling program school monitored cleaning keiser park beach coney island pulled 1000 pounds garbag sponsered graffiti clean coney island affiliations include alliance climate education partnership parksconey island division friends kaiser park community board 13 coney island generation gap urban neighborhood services experience teacher 092009 current company name city state taught regents level earth science developed curriculum projects exams facilitated administered required labs incorporated film throughout curriculum exclusively used smartboard lessons enhance student learning environmental science taught 11th grade environmental science developed curriculum projects exams facilitated labs activities health taught basic health class incorporating six components health physical emotional social mental spiritual environmental female soccer assistant coach 082012 current company name city state coordinated practices taught basic advanced skills created ran uptodate relevant drills monitored academic performance studentathletes addition athletic progress helped develop participants physical psychological fitness fostered culture good sportsmanship cooperation responsibility motivated encouraged student athletes best practices games school safety officer 011996 101998 company name city state provided safe secure learning environment various high schools became qualified driver father flanagans boys town nonsecured detention facility youth care workerrecreation director 011994 011996 company name city state facilitated planned recreational activities including calisthenics basketball games pool tournaments trips away facility taught social skills youth incarcerated nonviolent crimes anticipation release back society implemented treatment plans set qualified therapists worked closely youth implement boys towns behavior modification program education master education curriculum instruction environmental education 2015 concordia university online city state united states curriculum instruction environmental education bachelor arts earth science teacher 2009 brooklyn college cuny city state usa secondary education teacher earth science 7 12 global learning observations benefit environment globe skills classroom management community involvement classroom instruction critical thinking urban classroom setting professional affiliations national science teachers association new york academy sciences united federation teachers
TEACHER
finance office associate professional summary detailoriented diligent accuracydriven individual bsc accounting msmba degree finance past years gained vast experienceskills office operations topnotch handling office communications logistics records banking accounting industry focused balancing customer needs relations ensuring bank security regulatory requirements protection protocols skills communication skills written verbal office administration phones faxing filing spreadsheet development management microsoft office suite customer service analytical problem solving organizational follow skills multi tasking time management invoice processing oracle ebs reconciliation work history 042021 current finance office associate company name – city state prepared meeting materials took clear notes distribute stakeholders collaborated interdepartmentally assist workflow gather reports data assistant finance director managed 30 vendors reconciled invoices necessary restocked supplies placed purchase orders maintain adequate stock levels developed maintained spreadsheets excel track chart information call center reports employee payroll deductions coordinated efficient calendars account receivable manager section heads factoring schedule availability load limitations processed invoices expenses using oracle ebs facilitate ontime payment pass along account payables maintained staff directory company policy handbook human resources department completed clerical tasks filing copying distributing mail arranged rapid office equipment repair maintenance vendors 082019 122020 deans assiociate company name – city state performed clerical duties maintain files organize documents photocopy provided accurate information person telephone students staff public applying knowledge university programs policies procedures processes various documents reviews accuracy completion obtains necessary signatures routes appropriate personnel requisitioned supplies printing maintenance equipment services operates information systems produce conventional unconventional correspondence reports forms decreased office expenditure 20 implementing needed controls stocksupplies standardizing ordering procedures maintains confidentiality matters pertaining university resolved interpersonal conflicts listening finding common ground building relationships 012017 032018 assistant cash officer company name – city state prepared financial reports relating invoicing bills account payables receivables reconcile invoices identify discrepancies obtained documents clearances certificates approvals departments ensure proper documentation managed 50 customer requests via telephone email per day prioritize manage workflow ensure quality efficiency ie meet deadlines flexible adjusting changing work priorities strong knowledge understanding cash management products credit process pricing philosophy demonstrates innovative approaches business development meeting client needs managed high priority confidential correspondences emails phone calls sense urgency appropriate strong commitment business ethics audit requirements 072015 102015 commercial bank intern company name – city state open maintain customer accounts recording information identifying assessing customers needs achieve satisfaction managing incoming calls customer service inquires used companys accounting software verify customer identity withdrawals made assisted interbranch bank reconciliations end month assisted accounting department preparation documents audit process standard teller transactions customers including servicing client accounts cashing checks balancing cash drawers correcting discrepancies developed research reports gained experience within banks finance credit risk commercial lending consumer lending mortgage lending operations strategy departments engaged colleagues efficient branch operational team balanced daily work studied monthly financials performed teller functions accordance established bank policies procedures regulations education 122020 master science finance webster university city state 122020 mba webster university city state 072016 bachelor science accounting accounting finance afe babalola university city certifications organization asa – african students association webster university october 2018 – present position – member atswa accounting technician scheme west africa july 2015 present position member certificate leadership development – african leadership development april 2017 icaninstitute chartered accountants nigeria 2018
FINANCE
community advocate summary dedicated focused community advocate excels prioritizing completing multiple tasks simultaneously following achieve project goals seeking role increased responsibility authority certifications cpr first aid highlights active listening skills time management courteous demeanor detailoriented energetic work attitude telecommunication skills sharp problem solver adaptive team player strong organizational skills customer service expert flexible schedule experience community advocate nov 2015 current company name city state made goal promote independence disabled individuals managed daily office operations maintenance community consumer relations offered exceptional customer service differentiate promote company brand collaborated customer service team members give exceptional service throughout entire educational joyful experience balanced needs multiple customers simultaneously fastpaced retail environment communicated fairplex policy violations leadership team timely manner offered direction gave constructive feedback motivate team members held team member accountable achieving brand performance goals built maintained effective relationships peers upper management lead human resource recruiter may 2012 jan 2015 company name city state answered customers questions addressed problems complaints person via phone helped customers select products best fit personal needs maintained visually appealing effective displays entire office offered exceptional customer service differentiate promote company brand built customer confidence actively listening concerns giving appropriate feedback offered direction gave constructive feedback motivate team members held team member accountable achieving brand performance goals built maintained effective relationships peers upper management ​ exhibit creator aug 2008 oct 2009 company name city state maintained visually appealing effective displays entire building offered exceptional customer service differentiate promote company brand collaborated customer service team members give exceptional service throughout entire educational joyful experience balanced needs multiple customers simultaneously fastpaced retail environment communicated fairplex policy violations leadership team timely manner offered direction gave constructive feedback motivate team members held team member education training dietetics calpoly pomona city state usa minor psychology associate science social behavioral sciences 2012 citrus college city state usa minor psychology high school diploma general 2008 charter oak high school city state usa skills filing professional friendly careful active listener multitasking
ADVOCATE
solution designer summary seeking planning engineer position utilize skills abilities industry offers security professional growth resourceful innovative flexible highlights packages autocad 2d 3d primavera complete webclient progress reporter team member msoffice msdos digital designing video editing adobephotoshop page maker illustrator coreldraw adobepreimere ulead video studio macromedia flash projects computer fundamentals information technology experience solution designer mar 2014 current company name city state designing projects manage site department specific requirements related projects executed preparing ocs wir mir track site variations field instructions program updates conjunction schedules materials delivery status scheduledrawing status schedule work place site histogram updates form part weekly monthly report draughtsman cum site supervisor oct 2012 jan 2014 company name city state manage site department specific requirements related projects executed designing projects track site variations field instructions preparation quantities estimation working drawing program updates conjunction schedules materials delivery status scheduledrawing status schedule work place site histogram updates form part weekly monthly report monitoring coordinating professional consultants architecture interior structural preparation remedial programs detailed programs critical activities areas coordination contractors sub contractors preparation remedial programs detailed programs critical activities areas coordination contractors sub contractors preparation progress reports reflects actual progress site main part monthly payment preparation extension time program delays caused additional works contract reviewing program efficiency analyzing efficiencies preparation look aheads estimating weighted percentages liaison client representatives consultant determine project scope work analyze monitoring construction site activities material supply labor work local payments etc draughtsman cum site supervisor apr 2010 sep 2012 company name city state manage site department specific requirements related projects executed designing projects track site variations field instructions preparation quantities estimation working drawing program updates conjunction schedules materials delivery status scheduledrawing status schedule work place site histogram updates form part weekly monthly report monitoring coordinating professional consultants architecture interior structural preparation remedial programs detailed programs critical activities areas coordination contractors sub contractors preparation remedial programs detailed programs critical activities areas coordination contractors sub contractors preparation progress reports reflects actual progress site main part monthly payment preparation extension time program delays caused additional works contract reviewing program efficiency analyzing efficiencies preparation look aheads estimating weighted percentages liaison client representatives consultant determine project scope work analyze monitoring construction site activities material supply labor work local payments etc studying fort engineering trainee jun 2009 feb 2010 company name city state monitoring supervising concrete casting works day day inspection monitoring preparation project documents preparation completion drawing monitoring coordinating professionals preparation progress reports reflects actual progress site attending weekly progress meetings monitoring construction site activities material supply labor work local payments paper work etc languages known english ielts45 hindi malayalam tamil education diploma diploma civil engineering 2010 gurukulam campus city state india civil engineering government tamil nadu gurukulam campus thackalay hse government kerala mahathma college tirur sslc government kerala personal information date birth 20th april 1990 sex male passport j6269139 nationality indian marital status single permanent address karatt house annara chattikkal po tirur pin 676101 malappuram kerala india current location alsadd doha qatar skills 3d adobe adobephotoshop autocad 2 c consultant coreldraw client delivery designing dos english estimating macromedia flash government drawing hindi illustrator information technology languages materials meetings office works page maker primavera progress reporter supervising video video editing additional information personal data date birth 20th april 1990 sex male passport j6269139 nationality indian marital status single permanent address karatt house annara chattikkal po tirur pin 676101 malappuram kerala india current location alsadd doha qatar declaration hereby solemnly declare details furnished true correct best knowledge belief place alsadd faithfully date zabeerk
DESIGNER
principle designer owner professional summary interior designer distinct understanding spatial theory harbors exceptional design instinct uniquely attuned importance materiality lighting composition overall design process core qualifications drafting space planning interior architectural detailing color material application proficient furniture systems concept development proficient autocad graphic presentations product specifications skills 3d approach art agency autocad basic budgets budget color concept concept development content council client clients direction documentation drafting fast floor plans graphic hvac instructor interior design interior design lighting access window plumbing presentations design process space planning specification teaching vision written accomplishments lighting designer project manager david mintz inc former may company consulting firm developed designed lighting robinsonmay fashion valley mall foleys scottsdale fashion square mall assisted development design various hechts kaufmanns strawbridges lord taylor department store lighting simultaneously completing meeting deadlines several largescale successful projects successfully completing graduate school writing thesis underlining theoretical concept spatial theory experience 082011 current principle designer owner company name city state designed floor plans elevations 3d perspective views material boards inhouse review presentation client programmed clients need schematic design construction document phase installation created professional presentations creatively communicate design intent direction participated furniture selection documentation specifications maintained accurate specifications project ensured project vision design intent reflected visited home sites necessary assess fulfill customer needs successfully assisted clients choosing furnishings consistent preferences budget produced content material boards specification binders presentation construction reviewed project costs budgets adherence schedules 102005 092011 principle designerowner company name city state designed floor plans elevationsand material boards inhouse review presentation client programmed clients need schematic design construction document phase installation created professional presentations creatively communicate design intent direction participated furniture selection documentation specifications maintained accurate specifications project ensured project vision design intent reflectedvisited home sites necessary assess fulfill customer needs produced content material boards specification binders presentation construction developed interior design concepts prepared interior systems finishes reviewed project costs budgets adherence schedules 071997 072005 cad operatordesigner company name city state cad operatordesigner fast paced new york city mep firm electrical power lighting plumbing sprinklers hvac worked closely senior engineers architects interior designers filled wherever needed 101995 041997 lighting designer company name city state developed designed overall specialty lighting conception completions former may company stores primarily assigned remodels complicated nature designed floor plans elevations created professional presentations creatively communicate design intent direction maintained accurate specifications project visited sites necessary assess fulfill client needs education 2015 masters fine arts interior design miami international university art design city state usa gpa gpa 9 graduate magna cum laude written thesis underlining theoretical concepts spatial theory extensive graduate portfolio elucidating sublime design historical preservationadaptive reuse sustainability student teaching inta402 senior studio miami international university art design spring 2013 substitute teaching inta112 design studio 3d basic miami international university art design spring 2014 workshop instructor summer studio miami international university art design summer 2014 1994 bachelors fine arts interior design art institute fort lauderdale city state usa 1993 associate applied science interior design art institute colorado city state usa awarded art institute international merit scholarship 1993 professional affiliations active member interior design educators council idec attendee idec south regional conference 20132013 2014 attendee idec annual conference 2013 2014 2015 task force member graduate student presentation option idec south regional conference room monitor idec annual conference 2015 certificate completion idcec approval number se100156159 jid writers workshop certificate completion idcec approval number se1276102 344655integrating nondesign majorsinot fourth year design crafting collaborative design process 344617assessment millennial interior design students perception concerning gamebased learning certificate completion idcec approval number se10276106 344608encouraging extraordinary 344654graphic language classroom certificate completion idcec approval number se10276110 344489raising bar pinterest history interiors new context 344690hybrid spaces worship muslims atlanta certificate completion idcec approval number se102765114 343575visual environmental attributes contributing wayfinding unfamiliar environments 3446585design sight typologies inhibiting low vision access interior spaces certificate completion idcec approval number se10276118 343738environmental satisfaction human comfort towards processoriented contextually sensitive theoretical framework 344662the physiological effects window decal pediatric patients certificate completion idcec approval number se10276130 344645 agents change exploring diversity creating meaningful learning experiences though culturally immersive studio project 343759 cultural agency exploring perception product approach
DESIGNER
director information technology executive profile innovative executive technology professional strong work ethic excellent communication skills experienced highvolume multiunit retail business operations desires highlevel position professional business environment skill highlights microsoft server 2003 2008 2012 exchange server 2007 2010 vmware esxi vmware vcenter vmware horizon view 5x 6x 7x microsoft hyperv cisco ucm unity help desk itil service catalog vendor management budgeting project management sla management asset management professional experience director information technology 112012 current company name city state developed implemented strategy organization including software support infrastructure hired developed managed staff negotiated terms products external vendors including changes needed business needs changed met exceeded goals set executive leadership accomplishing time financial gains set annual budgets organizational technology needs administrator 032008 112012 company name city state planned installed managed microsoft domain environment utilizing microsoft server 2008 upgraded environment server 2012 planned installed managed microsoft exchange server successfully migrating end user data third party nonexchange environment planned installed managed vmware platform virtual environment converted physical servers virtual environment planned installed managed vmware horizon view virtual desktop environment successfully migrated 120 users physical computers zero clients utilizing vdi environment maintained cisco routing switching voip camera infrastructure implementing design utilizing third party vendors managed help desk utilizing itil framework 260 end users executed breakfix computers printers security system camera system av systems new car sales 082005 022008 company name city state recognized toyota one top salespeople chicago region consultant 012000 082005 company name city state provided consultation implementation retail cash register networks managed staff 10 independent contractors implementation contract projects acted project manager new equipment software roll outs largest retail chains us including walmart marmaxx toys r us certifications vmware certified professional 5 data center virtualization vmware certified professional 5 desktop virtualization itil foundation certified microsoft certified professional server 2012 core accomplishments leadership skills led committee successfully change organizations dealership management system dms dms similar erp system auto dealerships charged maintaining compliance security customer data successfully manage data sharing relationships ten third party vendors worked closely dms provider develop acceptable secure data sharing platform project management currently managing conversion dealership new dealership management system created ran subcommittees mapped executed conversion plan responsible many key process changes workflows served project manager project creating paperless work flow digital storage process resulted 50 reduction administrative processing time 30000year reduction costs increasing document availability storage accuracy project manager developed smart motors domain environment including group policy dns multiple domain controllers ou structure managed email conversion project deploying smart motors onsite exchange server converted existing email accounts nonexchange provide access via outlook web app mobile phone connections served project manager several projects developing smart motors virtual environment including 5 esxi hosts separated two resource pools vcenter horizon view 120 users utilizing 2 view connection servers security server installed mange trendmicro agentless security vmware view staff development frequently met one one staff determine motivation goals guided staff creation goals pursuit presented daily topics morning meetings inform reinforce company core values commitment quality customer satisfaction continuous improvment developed implemented training program new employees providing technology skills necessary efficient successful use company technology tools operations management managed infrastructure support 260 users selling 500 vehicles servicing 7000 vehicles month handled technology vendor interactions including contract negotiations sla monitoring license utilization education bachelor science management information systems cardinal stritch university city state online profile linkedin
INFORMATION-TECHNOLOGY
health care administrator interests hobby creating memorable events military functions wedding party planning developed training program 2 3 session cake decorating classes adults children love camp kayak travel experience health care administrator april 2015 may 2017 company name city state executive director april 2013 april 2015 company name city state community relations director march 2012 april 2013 company name city state meets exceeds occupancy revenue goals result development implementation effective sales marketing campaign well proper utilization customer oriented internal systems community increased occupancy full capacity resulting community exceeding projected year year revenue growth developed maintained relationships making sales calls outside community medical insurance legal financial professionals hospital discharge planners social workers skilled nursing facilities home health hospice clery advised educated current availability programs successful partnership developed creative marketing strategies differentiate community competition limited budget including creative outreach programs events provided regional marketing support increase salesmoveins sister communitite stretch assignements requested regional director served six member southeast regional events committee developing innovative monthly marketing strategies utilized system wide licensed insurance agent january 2006 january 2013 company name city state 220 215 licensure patient relations coordinator january 2001 january 2006 company name city state present sell property casualty life health insurance diverse customer base consistently meet exceed personal agency weekly sales goal provide exceptional customer service experience generate long term loyal customers thereby creating continual referral base present various related medicare products senior citizens families probing determine needs client introduce features benefits suitable specific needs develop foster relationship teamwork client winwin outcome market products outside office environment use creativity allowing opportunities may missed others fashion promote special events targeting specific markets including senior citizens middle income families develop grow business establishing synergistic relationships likeminded professionals advanced sales director january 1994 january 2000 company name city state independently coordinate customer service training program health first inc developed system schedule train associates extensive multidisciplinary seven week training course developed special events including customer service awards department meetings developed ongoing followup training events worked directors manager balance quality training time minimal employee downtime trained 2400 associates four year period work closely health first administration communicate customer satisfaction goals employees served consultant liaison departments encouraging interdepartmental cooperation developed implemented process training activities improve patient flow facilities worked external consultants provide information expertise internal consultant variety subjects relate patient experience including limited process improvements patient amenities marketing material proper workattire associate recognition signage departmental support throughout facilities including emergent room support outpatient surgery hurricane response teams others needed respond address customer complaints assist patients families staff ultimately ensure positive patient experience provided customer service training programs health first directors managers outside hospital home health hospice business office health first health plans consultant left organization show franchise company name city state started business one first independent consultants tennessee developed processprogram without ever attending show one modeled developed passionate demonstration present products entertaining informative interactive forum showcase product needsbased also appeal others business fun fulfilling could easily duplicated developed downline team 42 consultants across multiple states preinternet time developed training programs new letters diverse team monthly training meetings person well via phone conference state consultants motivated different personal goals paycheck obtaining products desire develop business etc therefore adjusted training based different needs personality types provided encouragement support new business provided inspiration develop different sales strategies new market developed advertising campaigns flyermailings introduced pampered chef education training bachelor science risk benefits management 1985 university alabama skills advertising agency balance benefits budget consultant creativity address customer complaints client customer satisfaction customer service experience customer service customer service training special events fashion features financial home health hospice inspiration insurance legal letters director marketing strategies marketing market marketing material meetings office win nursing patient flow quality sales surgery teamwork phone training programs additional information personal catering business hobby creating memorable events military functions wedding party planning developed training program 2 3 session cake decorating classes adults children love camp kayak travel
CHEF
social media content creator summary communications expert specializes social media marketing extensive background customer servicepublic relation social media internshipso utstanding team player creative thinker hardworking selfmotivated driven succeed excellent problemsolving skills highlights final cut pro adept social media media relations training exceptional writing skills deadlinedriven media relations training microsoft office suite accomplishments developed implemented innovative internal communications strategy improve employee engagement strategic messaging numerous social media accounts well orchestrated fashion show vendor booth girls conference increased 50 sale profit experience social media content creator 042016 current company name city state key contributor online fashion brand provide creativity relevant content developing media campaigns promote product reach high level client base liaison social media representatives solicit support promoting merchandise ensuring brand recognition public relations representative responsible putting community outreach event targeted young women well assists coordination promotion special events junior publicist 102015 012016 company name city state primary assistant preparing press kits media release designed maintained current media publicity clients facebook twitter instagram tumblr pinterest develops pitches different clients well brainstorm different campaign ideas public relation member 012015 052015 company name city state assisted broaden company new clients assembled social media calendar manage social media accounts creating exciting content track market trends make sure company maintained competitive advantage found innovative ideas attract new clients initiated several marketing strategies techniques increased revenue internstudent worker 032012 052015 company name provided program assistance connect listeners promote contests represented station positive lively manner increased membership delivery wellexecuted membership campaign education ba prairie view university mass communication city state mass communication skills competitive content creativity client clients customer service data entry delivery special events fashion features marketing plans marketing strategies market trends marketing microsoft office windows press kits promotion public relations publicity visual merchandising
DIGITAL-MEDIA
svp regional sales director wealth management executive profile exceptional followthrough abilities detail oriented able plan foresee strategies concept successful completion versatile proven ability manage multiple projects able build lasting rapport posses strong interpersonal skills able work effectively individuals levels effective motivator self others capable speaker communicator refined skills presentations education client relations building resource person problem solver trouble shooter creative turnaround banker selfassured confident dependable responsible pursuing closing sales thrive challenging situations requiring ability learn new skills associate organization benefit initiatives capabilities contributions ultimately qualifying advancement increased decisionmaking responsibilities core accomplishments developing business within emerging highly competitive business market outstanding presentation leadership qualifications responsible managing team 24 relationship managers delivering personalized financial strategies affluent clientele banking borrowing needs well investments services responsibility accountability manage team service portfolio affluent households investable assets 500 000 2000000 primary objective trusted advisor grow client assets retain acquire new clients single point contact banking needs role require holistic delivery outstanding service sales solutions meet clients financial needs goals professional experience company name september 2014 current svp regional sales director wealth management city state responsible managing team 24 relationship managers delivering personalized financial strategies affluent clientele banking borrowing needs well investments services responsibility accountability manage team service portfolio affluent households investable assets 500 000 2000000 primary objective trusted advisor grow client assets retain acquire new clients single point contact banking needs role require holistic delivery outstanding service sales solutions meet clients financial needs goals company name april 2014 september 2014 svp group leader city state managed citizens banks business banking contact center ri pa short term project enhance client experience create efficiencies phonebank related sales activities total fte responsible 210 company name april 2004 march 2014 svp regional managerbusiness banking group city state manage team 21 business banking officers boston downtown region member citizens management advisory council company name january 2002 april 2004 business banking officer city state company name april 2000 december 2001 branch business banker city state company name january 1997 january 1999 department head mens wear city state managed sales staff 15 established followup program sales team expanded dockers mens wear business 2 mil 3 mil maintaining gross margin excess 50 analyze needs submit recommendations implement costeffective programs encompassing market research sale support materials customer services education babson college executive education 2011 executive leadership management programme babson college executive education executive leadership management programme 2011 investment licenses series 7 producers life health registered commercial lending training program 2008 citizens bank commercial lending training program citizens bank 2008 moodys analytics inc university ottawa 1997 bsc economics bsc economics 1997 university ottawa professional affiliations citizens management advisory council presentations capable speaker communicator refined skills presentations education client relations building skills sales market research sales staff sales team sales sales clients regional sales sales director solutions wealth management class client relations closing closing sales coaching comprehensive large array data stewardship system confident credit customer service detail oriented exceed journal leads problem solver receptionist retail sales self motivated territory sale sales activities series 6 series 7
BANKING
consultant summary accomplished resultsdriven marketing sales manager professional extensive experience new business development branding customer relations account people management training development new emerging traditional media leverages practical experience strong communication skills working well levels organization possesses proven track record turning underperforming business units profit centers creative thinker reliable producer drives strategic initiatives conceptualization implementation highlights business turnarounds b2b b2c expertise consistently executes objectives account management supervisory management excellent presentation skills project management analytical ensure successful strategy social media nimble highly creative visionary capabilities experience consultant 092001 current company name city state founded company earned profits quickly coldcalling client following bringing new ideas new emerging media mix eg social media online marketing campaigns handled coordination daytoday company operations people management training strategic planning marketing strategy development local regional major account management development implementation specialized marketing programs strategies budgeting vendor procurement client relations stayed abreast marketing advertising trends negotiated media buying saving clients money eg saved one client 200000and maximized clients financial investment developed implemented strong online strategies including social media mixed traditional media clients marketing efforts earned client loyalty increased revenues 213 created awardwinning websites commercials print designs packaging developed series national public service announcements garnering massive media attention additional experience time warner cable media sales chatsworth california television advertising account manager 19982001 hired new position expand local regional business learned executed television media advertising logistics scratch transformed zero billings billings exceeded performance representatives less one year generated clients coldcalling efforts educating prospects value ease television advertising oversaw production worked managed producers clients earned confidence clients defining strategies ensure proper budget management setting expectations well researching collecting demographic information ad campaigns los angeles daily news los angeles california advertising account manager 19961998 sold newspaper advertisements local accounts cold calling efforts tripled revenue underperforming territory first year promoted second underperforming territory quadrupled revenue local business handled 40 accounts daily met hourly deadlines made presentations clients created special sections insert paper creative selling efforts participated layout ad copy reviewing proofs clients managing production art staff training sales reps planned advertising campaigns clients daily pilot costa mesa california advertising account manager 19921995 sold newspaper advertisements local regional accounts cold calling efforts increased billing 619 three months handled 30 accounts daily met hourly deadlines made presentations clients created special sections insert paper creative selling efforts convinced agencies national advertisers advertise small local newspaper recognized consistent top performer broke sales records served president public speaking organization ambassador costa mesa chamber commerce south county news mission viejo california account executive 19911992 entrusted growing challenging accounts several months company turned profit center created sections sell generated new revenue affiliations women cable telecommunications wict los angeles california president southern california chapter 20032004 managed 20 seniorlevel entertainment executives local chapters board directors assigning delegating responsibilities executed several events aligned organizations mission statement develop women leaders transform industry raised money chapter host events 500 members developed comprehensive package sponsorship opportunities demonstrated great costsavings sponsors securing funds run chapter tripled membership secured highvalue creative sponsorships met exceeded objectives required national association vice president southern california chapter 2003 assisted president running chapter securing sponsorship dollars helped create launch formal mentoring program served formal mentor secured funds sponsorships sold large corporations including disney abc time warner sponsorship chair southern california chapter 19992000 formalized structure sponsorships assigned teams raise money secured funds events education ba marketing 1990 vanguard university city state professional development public speaking toastmasters international networkers costa mesa chamber commerce advertising vanguard university publications manire speak current ongoing blog women cable telecommunications wict multichannel news 2004 university public perceptions study commissioned vanguard university 1990 computer skills microsoft office excel word powerpoint iwork numbers pages keynote quicktime quickbooks tweet adder adobe readers gotomeeting joinme preview skype
CONSULTANT
construction manager ii summary excellent supervisory organizational skills ability effectively handle multiple ongoing events time critical projects flexible fastlearner adapts quickly new situations enjoys working team setting strong customer service abilities accustomed working broad spectrum personalities skills managing large crews forklift hazmat certified safe job site setup power hand tool operation organized detailoriented quality control baseline schedules creation blueprint fluency ms office proficient superb management skills accomplishments held 96 success rate assigned projects led construction new 146 wireless construction project trained mentored 23 construction workers general laborers apprentices experience construction manager ii 092014 022015 company name city state mobile l700 builds tmobile carefully coordinated plans specs using marketing programming standards educated general contractor personnel quality standards throughout construction process reviewed investigated proposed change order requests pcor submitted project closeout documents accordance contract performed construction site preinspections coordinated postconstruction audits accurately provided status information project progress project management efficiently recorded rejected incorrect deliveries material site tools used ldo cam site handler ericsson portal excel construction manager 092013 092014 company name city state att rmr project pmw sprint iden project colorado wyoming montana assigned market work managing construction startfinish closeout packaging creating bom reviewing bom gc scoping red lining maintaining milestone points excel daily conference calls site visits educated general contractor personnel quality standards throughout construction process reviewed tracked proposed change order requests pcor submitted project closeout documents accordance milestone tracker completion performed construction site preinspections coordinated postconstruction audits preforming lte sprintumts upgrades tools used webase siterra excel wireless construction manger 102012 092013 company name city state sprint project supervisor proper bom material ordered reviewed drawings red lined built daily site visits ensured crews cpr com train safety signage fire extinguisher first aid kit rescue bag jha properly filled accurately provided status information site progress construction manger performed construction site preinspections coordinated postconstruction audits manager managing 86 sites seeing 2 field supervisors building bom site cd correct given gc change order reviewed properly managed kept tracker milestone performance received supervisor performed site audits e vendor reviewed resume hire tracked po request approval deny fire fighter 032010 112012 company name city state fire fighter emt duties would include fire suppression station maintenance continued training extra duties would include wild land team rescue team continued certifications high angle rescue swr body recover certified diver active member hammond fire well high country near fort collins owner property preservation 052006 112012 company name city state much consideration family relocated business colorado shutting oklahoma region processed work order financial institutions regard property foreclosure secure maintain property assigned financial institution managed several general contractors took bids site surveys book keeping spreadsheets ordering supplies field construction foreman 042006 082009 company name city state operations rf mods antenna swap outs assemblyerection tower structures running coax lines jumpers tma diplexers sweeping closeout packages microwave full dress using elliptical coax lines path alignment close packages anritsu sweeping foreman 081994 042006 company name city state manage crews assembly mounting running coax swinging path full microwave build outs managed crew 9 operations include sight set full turnkey operations rf assembly mounts antennas tower monopole guide towers self supports rooftops running coax varied sizes rigging grounding sweeping turning closeouts certifications cathead skid loader backhoe hydro winch boom truck operations crane anritsu sweeping comm training cdl licensed help company relocating equipment inside shelter duties would include mounting racks setting batteries pre walks surveys traveled us well outside us perform services installation technician 011993 081994 company name city state travel throughout texas oklahoma install twisted wire fiber optic telephone data cables office buildings following wiring diagrams blueprints ensures accuracy cable junction box layout testing units ensure passing grade installation av system light mods stage set ups education training lubbock christian university city state completed 20 semester hours undergraduate course work toward bachelors degree university maryland city germany completed 10 semester hours undergraduate course work toward bachelors degree 1989 us department defense heidelberg high school city germany skills heavy equipment operator emt osha 10 comm train anritsu
CONSTRUCTION
conciergedoorman summary experience working concierge military general office international domestic shipping excellent interpersonal communication customer service office support skills windowsdos ms office data entry internet internet research skills skills friendly informative residents guests staff quick respond strong sense accountability achieves business individual developmental goals able handle medical emergencies technical problems calm professional manner commitment outstanding customer service flexible work ethic experience 112014 current conciergedoorman company name city state provided professional consistent concierge service residents visitors contractors respond email communications answer inquiries offer suggestions efficiently handle large call volume inquiries tenantsguests assist administrative duties light copying fax requests requests needed provide updated information local restaurants special events transportation etc monitor lobby traffic alerting residents deliveries arriving guests provide job duties requested administrativemanagement staff record deliver messages residents management leasing relieving concierge provide guests information valet housekeeping services ensure additional housekeeping requests fulfilled activate deactivate remotes keys guests checking checking 122007 112013 aviation ordnanceman company name state handle service weapons ammunition carried navy aircraft inspecting maintaining repairing aircrafts mechanical electrical armamentordnance systems stow assemble load aviation ammunition may include anything aerial mines torpedoes missiles rockets service bomb missile rocket releasing launching devices service aircraft guns assemble test airlaunched guided missiles supervise operation aviation ordnance shops armories stowage facilities 012005 112007 office assistant company name city state perform receptionist duties needed maintain trusting relationships suppliers customers colleagues sort distribute mail timely manner resolve officerelated malfunctions respond requests issues create update records ensuring accuracy validity information education training sep 1999 high school diploma international business jacqueline kennedy onassis city state international business skills administrative administrative duties copying customer service email special events fax inspecting mechanical medical emergencies mail office weapons navy quick receptionist repairing transportation typist
AVIATION
corporate administrator summary successful administrative professional 15 years experience skills organized detail oriented efficient prioritize multiple deadlines work well independently collaborate others software microsoft word excel powerpoint outlook adobe acrobat multiple project software websites general clerical type 75 wpm multiline phones experience corporate administrator january 2009 january 2017 company name city state light accountingbookkeeping travel arrangements meeting agendas minutes editingproofreading meticulously proofread ensure consistency content structure revise clarity review style format bidding administration prepare frontend docs familiar various loaning agency requirements know able carry bid process start finish construction administration assist approximately 15 engineers waterwastewater department working multimillion dollar projects requires great attention detail meeting multiple deadlines simultaneously specific duties include document processing proofread revise format pdf produce master plans planning studies specifications plans technical memos letters meeting minutes om manuals municipalities cities bidding administration distribute plans specifications maintain planholders lists issue confirm receipt addenda complete bid tabulations construction administration prepare contract documents receive return submittals rfis maintain logs assisted approximately 18 engineers waterwastewater department working multimillion dollar projects required great attention detail meeting multiple deadlines simultaneously coordinated clients contractors subconsultants internal drafters help keep projects running smoothly specific duties included document processing proofread edited formatted pdfd produced master plans predesign reports specifications technical memos letters meeting minutes om manuals municipalities cities bidding administration handled bidding phase start finish submitted public notice newspaper publishing assisted preparing produced distributed plans specifications maintained planholders list prepared issued confirmed receipt addenda completed bid tabulation construction administration prepared reviewed contract documents received returned submittals rfis maintained logs shifting focus solely projectrelated tasks waterwastewater department previously also provided general support firm additional tasks completed time included making travel arrangements coordinating lunch learns conference workshop registration tracking also responsible following tasks make travel arrangements assign company vehicles download log digital photos coordinate lunch learns register engineers conferences workshops webinars part master specificationsstandards committee create monthly meeting agendas minutes log track implement master specification change requests answer route phone calls distribute incoming mail prepare outgoing mail ups packages run company errands customer service representative january 2006 january 2009 company name city state provided full account servicing sears credit cards portfolio via incoming calls including billing payment inquiries disputes account maintenance loststolen cards consistently met exceeded quality sales goals administrative assistantbookkeeper addus healthcare january 2000 january 2003 city state completed monthly billing reports branch managers report billed 500000 monthly contracting state agencies clients reconciled billing posted payments clients accounts prepared deposits prepared approved accounts payable bills created documents spreadsheets monthly newsletters included developing new spreadsheets ar ap purposes completed several processes payroll assisted planning company functions provided support area manager branch manager 12 branches throughout washington oregon supervised parttime assistant education training completed 45 credits various courses including logic ethics philosophy science precalculus c programming boise state university city state high school diploma kuna high school city state graduated highest honors 397 received ambassador award business professionals america skills accounting accounts payable adobe acrobat ap agency attention detail billing bookkeeping c programming clerical conferences content prepare contract credit clients detail oriented editing focus letters logic excel mail outlook powerpoint microsoft word newsletters newspaper payroll pdf philosophy processes proofreading quality sales specification spreadsheets phones phone make travel arrangements travel arrangements making travel arrangements type websites workshops
HEALTHCARE
sales associatemerchandiser experience sales associatemerchandiser jul 2014 current company name investigate resolved customer inquiries complaints timely empathetic manner run markdown reports manage store replenishment analyze buying reports contact customers follow purchases suggest new merchandise inform promotions upcoming events operate pos system itemize open credit accounts complete average 50 customer purchases write sales slips sales contracts plan coordinate availability products advertising promotion purposes answer average 20 calls per day addressing customer inquiries solving problems providing new product information maintain knowledge current sales promotions policies regarding payment exchanges security practices describe product customers accurately explain details care merchandise confer store managers obtain information customer needs preferences monitor analyze sales records consumer purchasing trends anticipate consumer buying patterns create purchase inventory plan set recommend markup rates markdown rates selling prices merchandise complete stock orders manage inventory levels organize track departmental receipt flow new reorder merchandise partner sales representatives managers coordinate delivery merchandising schedule educate employees new merchandise seasonal workshops group sales associate oct 2003 jan 2008 company name provided outstanding customer service existing potential patrons order maximize group ticket sales developed new clients focusing assigned target markets resulting goal significant increased gross sales produced target market sales analysis reports track sales trends year year provided proactive customer service donors patrons interacting via phone email person assist matters related ticketing upcoming events membership benefits assisted organization prospect lists coordinating materials pertinent planning solicitations cultivation events activities concluded advanced bookings box office preparing details group contracts tessitura ticketing system followed patrons ensure timely payment client receives tickets materials needed performance actively pursued client stewardship opportunities hosting clients dinners performances relationship building initiatives worked management various departments address specific customer service requests needed accessibility accommodations transportation needs dining receptions tours office assistant sep 1998 oct 2003 company name managed day day administrative responsibilities included reporting documentation record keeping maintaining files correspondence internalexternal communications planned developed conference program agendas schedules sessions handouts collateral materials promoted marketed conference created disseminated brochures articles email blast handled administrative details registration payments traveltransportation responded inquiries ensuring clear communication speakers conference attendees staff education bookkeeping 2018 stratford career institute city state canada training source inc summary client relations office operations performancedriven administrative professional 10 successful years facilitating support services managing fastpaced office operations strong organizational communication skills advanced understanding customer needs diligent attention detail resulting superior customer service high levels client satisfaction highlights peopleoriented filing data archiving creative problem solver payment processing quick learner ms windows proficient exceptional communication skills account reconciliation 50 wpm typing speed proofreading skills account reconciliation administrative advertising benefits brochures communication skills contracts creative problem solver credit client clients customer service delivery documentation email filing inventory manage inventory levels mark market sales materials merchandising office ms windows office automation payment processing policies pos promotion proofreading purchasing quick learner record keeping relationship building reporting selling sales phone transportation typing speed 50 wpm workshops articles
SALES
sale consultant summary im driven develop implement fresh sales marketing strategies financial operational discipline competitive sales rep two years sales vast industry knowledge im independent worker high energy great communication skills lot thank last employer boost mobile mobile factory helping advance sales skills knowledge different technology phones computers friendly sales associate proficient managing areas sales customer service fastpaced retail environments excellent multitasker team player reliable strengths inventory management training customer service friendly knowledgeable hardworking team player also customer service sales expert identifies customer needs delivers solutions problems highlights inventory management outgoing personality detailed oriented accurate money handing sale expertise verbalwritten commutation documentation familiarity team player mentality cheerful energetic organization skills staff training development multitasker active listening commutation skills computer skills experience company name city state sale consultant 032015 112015 answered customers questions addressed problems complaints person phone also helped customers select products best fit personal needs processed average 40 transactions day timely manner maintained visually appealing effective displays entire store educated customers product service offerings completed purchases cash credit debit payment methods trained new sales employees effective techniques organized items visually appealing manner inventory checks throughout day make sure everything store company name city state cashier 102014 122014 working michaels artscrafts job really simple enjoying responsibilities assist customers needs handle money throughout day give change back also seasonal position learn lot greet customers make sure satisfied completed purchases cash credit debit payment methods organized items visually appealing manner company name city state front clerk 022014 062014 working chicago bakery accepted payment customers gave correct amount change needed cleaned spilled food drinks broken dishes removed empty bottles trash also took cake orders phone maintained store cleanliness throughout day stock baked good display cases end day would close store make sure nothing place baked goods stored away properly accomplishments first started work boost mobile didnt know thing sales phones insecure everything one day decided put insecurity thoughts aside show true strength confidence sale skills went zero none one hundred best day sold 31 phones one day accessories proud hard work get goal lot thanks coworkers showed push highest limit conquer goals also showed team player always help everyone customers one best months sold 145 phones 3088 worth accessories routinely helped many ten customers day highvolume retail outleti also fulfilled supervisory duties store manager vacation im proud ive learn couple months working boost mobile mobile factory thank helping develop skills making person know education high school diploma 2014 northwood high school city state unitedstates four years high school struggle lot manage grades make sure would right path achieve goals would always let something get way goal one day counselor favorite teacher came help helped plan everything wanted accomplish graduated right push motivation able achieve goal managed get bs cs languages english spanish skills fast paced worker attention detail customer service flexible reliable
ARTS
finance manager summary confident salesoriented finance manager three year experience track record sales success exceptional professional selling skills enhanced leadership refined formal education specialized salesrelated training incomparable customer service unique interpersonal skills excellent team player work independently little direction resourceful high energy personality highly flexible adaptable dynamic needs effective problem solver facilitator proficient adp reynolds reynolds ucs dealertrack experience 112003 052004 finance manager company name city state demonstrated continuous growth achievements within automotive industry solid business insight ability ascertain needs customers increase profits tracked disbursed loans timely manner communicated full contract disclosures accurately controlled paperwork flow maintained strong working relationship lenders four franchises 022002 102002 finance manager company name city state developed strong rapport customers ensure satisfaction identified needs customers proactively sell products meet needs exceed florida quotas excellent rapport building skillful presentation effective closing skills extensive professional training areas sales relationship building leadership 032001 022002 finance manager company name city state efficiently analyzed personal lines credit determine acceptability provided andor coordinated full loan service functions customers ability work productively levels organization add value consistently contribute team 042000 032001 senior credit representative company name city state demonstrated strong project management skills competent management 26 sales centers accounts florida division implemented process improvement system assist reconciliations prepared customer billing developed reports weekly upper management education 1999 bachelors business administrations accounting mercer university city state accounting skills automotive billing closing credit leadership process improvement project management rapport relationship building sales additional information personal professional references available upon request
FINANCE
client advocate escalation specialist summary experienced 10 years highlevel executive support roles organized professional committed delivering high quality results little supervision jack trades wearer many hats highlights resultsoriented selfdirected strong problem solver dedicated team player strong interpersonal skills microsoft office proficiency experience client advocate escalation specialist nov 2015 may 2016 company name city state takeover escalated calls customer service coached customer service representatives improve skills business manager hr coordinator training coordinator receptionist jun 2008 oct 2015 company name city state managed administrative accounting financial purchasing functions office individuals supported assisted recruiting orientating new employees performed biweekly payroll reconciled payroll created payroll reports used budgeting adjust staffing managed audited employee personnel training files maintained employee training database ensured employees current training purchased office janitorial supplies acted receptionist managed multiline telephone system records management document management system implementer jan 2007 nov 2007 company name city state assisted building dms library fit global model site assisted department sitewide document audits telerecruiter feb 2005 jun 2005 company name city state contacted blood donors scheduled future appointments updated contact information trained new telerecruiters student administrative assistant vice chancellor sep 2001 sep 2004 company name city state independently created database audited university resident alien files universitys hr department free time saved university minimum 200000 potential fines managed universitys utilities legal bills contract database created maintained database universitys business travel account education bachelor arts political science prelaw 2017 university new orleans city state classes online interfere work certificate paralegal 2016 east tennessee university city state skills strong clerical management administrative skills microsoft office customer service
ADVOCATE
director business development professional summary extensive experience ltac marketing hospital setting ability build strong rapport physicians patients families case managers health care community managed lead team clinical admissions marketing liaisons efficiently communicated patients needs clinical staff expert planning executing marketing strategies build relationships new territories increased referral sources track record consistent growth census hospital demonstrating strong professional relationships referral sources turn potential referrals admissions self driven innovative strong desire compete ltachs increase hospital census high recommendations leading physicians based performance work ethics highlights excellent interpersonal communication skills ability keep professionalism confident public speaker highly motivated marketer patient care oriented increasing securing walkin tours patients families catering needs cultural awareness sensitivity towards patients physicians trained physicians nurses evaluate patients charts make recommendations ltac based diagnoses proven ability manage marketing team yielding results strategically develops marketing plans track record financial management efficiently using budgets organize networking events company functions annual galas effectively influences team members showing motivation drive perform understands explains continuum care model patient families clinical knowledge identifying ltac patients proper diagnoses treatments experience 042013 102014 director business development company name city state managed lead example team qualified marketing clinical liaisons showed steady increase census market presence accomplishments opened doors new acute care hospitals responsible 510 new ltac admissions month instance angletondanbury medical center brazosport regional medical center university general hospital memorial hermann medical center brought board several new physicians specialize needs long term acute care patients resulted higher referrals acute care hospitals certain physicians increased total number admissions record rate admissions discharges beyond 26 day stay ltac highest census date since opening establishment 88 continuous streak 40 days designed processing system new referrals cut processing time referrals 72 hours 12 hours less 90referrals turned day admissions designed printed new improved ltach evaluation status sheet patient charts communication status referrals case managers physicians efficiently dont follow constantly admissions staff phone designed uploaded new company website enables patients virtual tours sign consents view directions hospital web addition much visibly pleasing compared older website offers detailed information private health care insurances accepted hospital explains services offered hospital including continuum care model designed rented fullsize cbs billboard one year sugar land hwy 6 hwy 99 intersection increase market presence community catered special needs patients families requests order secure admissions instance halal kosher meals allowing one family member stay patient duration stay etc initiated tradition annual company gala doctors actively contributed hospital referrals recognized presented award gifts also soon became sought event case manager social workers attend one kind evening guests entertained dances live singing performances five course dinner open bar awards atrium medical center certificate recognition outstanding performance january 2014 education 2015 bachelors science interdisciplinary studies university houstondowntown city state united states interdisciplinary studies courses entails different areas studies provide well rounded education applied many careers coursework included communication psychology economics humanities minor political science 2012 associate arts general studies houston community college system city state united states houston community college system honors 38 gpa member phi theta kappa 2010 general studies galveston college city state united states galveston college deans list extraordinary academic performance photograph article featured galveston county newspaper excellent athletic performance surfing course earning college credits languages english hindi india urdu pakistan references abdul hannan khan md pulmonologist internal medicine 37 years experience 281 6798282 dr naveed umer farooq md infectious disease 25 years experience 832 7237807 dr suleman lalani md internal medicine 21 years experience 281 491 3225 dr sarfaraz aly md internal medicine infectious disease medicine 8 years experience 832 886 4774 tana healy mba rn ccm director case management west houston medical center 281 588 8153 edna takahashi rn icu case manager west houston medical center 281 588 7834 afsha dawwa rn case manager methodist hospital medical center 281 777 6237 rachael wheaton lvn tomball nursing rehab center 832 498 5155 note please use alias jj verification clients west houston medical center methodist sugar land hospital st lukes hospital sugar land memorial hermann southwest hospital angletondanbury medical center brazosport regional health system skills networking health care patient evaluation medicare structure sales marketing personal communication extensive knowledge operations management
BUSINESS-DEVELOPMENT
project accountant career focus dedicated focused professional excels prioritizing completing multiple tasks simultaneously following achieve project goals seeking role increased responsibility authority highlights project coordination forwardthinking mindset microsoft office proficiency business writing resultsoriented selfdirected strong interpersonal skills organized detailoriented professional experience project accountant february 2003 current company name city state currently onsite project accountant gulfport high school renovation cm project direct owner purchase proficient as400 sap jd edwards accounting systems microsoft applications well construction imaging software invoice coding bluebeam previously managed preparation distribution tracking subcontracts purchase orders service agreements change orders insurance bonds multiple projects include hard rock new guest tower addition island view casino renovation mda neighborhood home repair program msu science technology center ohr okeefe museums art air cargo facility sea breeze condominiums assisted multiple project managers project engineers superintendents correspondence files electronic filing systems cost coding rfis submittals submittal log set contracts pay applications collection electronic filing storage close information specific projects including oms warranty information asbuilts currently responsible construction management accounting activities including preparation submission trade contractors aia pay apps owner billings also responsible collection filing electronic storage bid packages contracts change orders construction change directives trade contractor owner applications payment assistant vice president april 1996 february 1999 company name city state developed implemented procedure manual subcontractors included rfis submittals change order proposals also developed companion manual project management successfully coordinated produced project overview presentation mirage monthly executive meeting assisted development maintenance database track contracts change orders excess 700 million owner may 1994 january 1996 company name city state acquired maintained necessary licenses permits insurances operate perform construction work managed insurance premiums claims annual audits scheduled equipment ordered materials verified coded paid vendor invoices prepared aia requisitions owner billings successfully completed ms law business management exam ms contractors certificate responsibility tkg contractors assistant project manager september 1992 april 1994 company name city state maintained property management lease administration phased 24acre business park known hampton business center located capitol heights md negotiated contracts new construction site development maintenance prepared budgets 300000 square feet warehouse space 10 20 year lease options included property taxes insurance detailed electricalhvac maintenance program gsasmithsonian researched prepared responses tenant requests proposal scheduled coordinated special events trade shows actively market property project manager september 1989 july 1992 company name city state responsible interior tenant build various projects include design phase utility providers city engineers trade contractors determine correct loads depending tenants needs monitored coordinated daily construction activities immediately addressed outstanding issues maintain strict schedule deadlines tenant build included kitchen areas restaurants xerox service center various gsa facilities among others project coordinator january 1985 september 1989 company name city state designed implemented maintained company reference manual project detailed construction progress related scheduling tenants lease negotiations managed interior build northern virginia projects include preconstruction evaluation overall coordination trades punch list secured various permits certificates occupancy base buildings tenant work worked closely general contractors subcontractors code inspectors coordinate work activities ensure budgets adhered projects completed time projects included battlefield business park manassas va windsor plaza chantilly va monroe business center herndon va enterprise center chantilly va executive assistant january 1983 january 1985 company name city state provided clerical support researched claims prepared meeting minutes performed necessary duties directed provided clerical support issued purchase orders maintained certified payroll working job site cia headquarters langley va cia powerhouse modifications project provided clerical support operated blue print machine packaged logged submittals working site construction army ammunitions plant bay stlouis ms education usm graphic design real estate nvccarchitectural drafting skills accounting accounting systems aia as400 billings bluebeambonds budgets business management clerical construction management contracts special events filing imaging insurance jd edwards microsoft office negotiations payroll coding project management property management proposals rfi sap scheduling taxes trade shows
ACCOUNTANT
youth advocate professional summary motivated enthusiastic responsible goaloriented young educator seeking new opportunities education educational background psychology sociology personal empathetic great sense humor ability bring best others skilled working children special learning skills mental health issues motivate able bridge student experiences academic lessons subjects real life situations active team member effectively collaborate stakeholders establish quality relationships working difficult children core qualifications critical thinker problem resolution ability clientfamily focused solutionfocused counseling selfstarter dedicated patient advocate low income homeless populations client engagement quick learner case management compassionate reliable transportation experience youth advocate 092015 company name city state work youth ages 1218 homeless various reasons living shelter personal social academic life goals consult professionals regarding treatment specific clients counsel prepare residents transition back community quickly respond crisis situations severe mental health behavioral issues arose teacher 062011 042015 company name city state develop individual educational plans ieps designed promote students educational physical social development confer parents administrators testing specialists social workers professionals develop individual education plans ieps confer parents guardians teachers counselors administrators resolve students behavioral academic problems maintain accurate complete student records required laws district policies administrative regulations develop implement strategies meet needs students variety disabilities teach students personal development skills goal setting independence self advocacy teacher 062008 072011 company name city state maintain accurate complete student records required laws district policies administrative regulations guide counsel students adjustment problems academic problems special academic interests modify general kindergarten elementary education curriculum specialneeds students confer parents administrators testing specialists social workers professionals develop individual education plans ieps develop individual educational plans ieps designed promote students educational physical social development teach students personal development skills goal setting independence self advocacy mental health case manager 102004 062011 company name city state maintain confidentiality records relating clients treatment encourage clients express feelings discuss happening lives helping develop insight relationships fill maintain clientrelated paperwork including federal statemandated forms client diagnostic records progress notes refer patients clients family members community resources specialists necessary teacher 062003 072007 company name city state confer parents administrators testing specialists social workers professionals develop individual education plans ieps develop individual educational plans ieps designed promote students educational physical social development encouraged students persevere challenging tasks differentiated instruction according student ability skill levelencouraged parents take active role childs education accomplishments maintain accurate complete student records required laws district policies administrative regulations develop individual educational plans ieps designed promote students educational physical social development confer parents administrators testing specialists social workers professionals develop individual education plans ieps develop implement strategies meet needs students variety disabilities teach students personal development skills goal setting independence selfadvocacy guide counsel students adjustment problems academic problems special academic interests bachelors degree psychology sociology masters school administrationsupervision 45 hours masters level course school counseling certified special education k12 passed praxis series 10 years related teaching experience five years related mental health experience experience dealing families conducting meetings silver national career readiness certificate education master education may 2016 liberty university city state gpa gpa 357 gpa 357 bachelor arts psychologysociology may 2003 north carolina wesleyan college city state gpa gpa 272 psychologysociology gpa 272 master education school administration jun 2006 cambridge college city state gpa gpa 382 gpa 382 high school diploma jun 1997 eastern senior high school state skills mental health excel powerpoint windows microsoft word quality teaching
ADVOCATE
video director east coast video enterprise brands summary athletics always integral part life one way another years using physical fitness supplement successes previous career choices decision bring fitness forefront life one would satisfy desire continue foster personal healthy lifestyle also allow greater platform sharing discoveries healthiness others highlights passionate learning take pride sharing accurate information reliable hard working physically fit excellent problem solver approachable accomplishments bicycled across north america may 14th july 4th 2007 start new jersey end san francisco experience video director east coast video enterprise brands jan 2015 aug 2017 company name city state developed better interpersonal skills directing highly accomplished business individuals producercinematographerlead editor may 2009 apr 2015 company name city state demonstrated drive work ethic ability learn new skills quickly establishing company keeping profitable six years manager fine arts jan 2007 may 2009 company name city state demonstrated ability multitask stay focused managing multiple projects time always finishing deadlines education bachelor arts electric bass 2006 berklee college music city state us graduated cum laude 2006 improved electric bassist skills cpt certified nasm adult pediatric cpraed
ARTS
disability advocate professional summary dedicated public health administrator adept public community relations staff development project management seeking opportunity merge managerial experience public health field resulting improved patient care increased company rate investment return education training east stroudsburg university 2016 bachelor science public health health services administration public health health studies department city state united states gpa deans list honor roll academic achievement award beneficiary currently 107 credits needing 13 gpa 372 public health health services administration deans list honor roll academic achievement award beneficiary currently 107 credits needing 13 gpa 372 public health health studies department community college philadelphia 2015 associate science socialbehavioral science health services city state united states gpa international honor society four term recipient deans list academic achievement award honor roll graduated high honors gpa 373 socialbehavioral science international honor society four term recipient deans list academic achievement award honor roll graduated high honors gpa 373 health services accomplishments 082006 philadelphia surrounding area present representative think first national injury prevention program featured community college philadelphias tv program tapestry life resilience health participant many magee rehab hospital programs including spasticity training health professionals adam taliaferro benefit night champions wheel chair sports advisor physical therapist doctorate program peer group mediator jerry segal charity classic contributor walk national 24 hour stepathon bring awareness sci research subject restorative therapies inc muscle atrophy reduction benefits health professional peer mentor thomas jefferson university partnered temple universitys center asian health cah sodium reduction initiative featured phillycom article nutrition health living disability highlighted archives physical medicine rehabilitation official journal article titled cycling functional electrical stimulation spinal cord injury whats single father 3 current college students one senior studying nutritionchemistry one junior pharmacist freshman prelaw student participant speaker addressing concerns health nutrition magee rehabs outpatient program professional experience company name september 2005 disability advocate city state advises patients community resources make referrals devises realistic treatment plans interviews clients individually family determine services best address needs counsels prepares residents transition back community encourages members continue attending group fitness classes represents company industry meetings advocates recommends patients careproviders relatives communicative strategies devices cultivates positive relationships within community public relations campaigns conducts community health needs assessment chna works president ceo offices patient liaison report concerns appropriately maintains hierarchy structure ensuring communication properly filtered company name june 1986 may 2004 supervisor lead trainer human resources rep shift controller city state coordinated department functions staff 200 employees maintained detailed administrative procedural processes improving accuracy efficiency facilitated meetings liaison departments updated employee accounts information daily basis key member global distribution operations team coordinated shipments globally entered data dias load manipulate data production reports served mentor junior team members conducted qualitative quantitative analysis logistics operations using simulation models tools manually created shipments assigned carriers dispatched shipments communicated crises delays carrier schedule changes internal external customers dispensed guidance direction authorization carry effective plans ensured work accomplished safely established operating procedures practices skills administrative c community health clients direction logistics meetings mentor works needs assessment processes public relations quantitative analysis simulation treatment plans
ADVOCATE
business office manager professional summary obtain full time position healthcare environment 16 years experience area healthcare field customer relations claims coding billing human resources employee management asset licenses bachelors science health administration certified medical billing specialist health information management certificate certificate electronic medical records medical office admin certificate skill highlights microsoft word excell medisoft billing software cad arcommand billing software medicaremedical insuranceprivate billing advanced knowledge hmo managed care computer literate quick easy learning skills able work pressure excellent organization skills team leader high typing skills minimum 70 wpm excellent communication spelling writing skills high skills business management knowledge supervising employees maintains strict confidentiality knowledge hmos medicare medical extensive anatomyphysiology knowledge medical manager software managed care contract knowledge electronic medical record emr software icd9 coding neurology billing expertise certified coding instructor cpt hcpcs coding internal medicine billing hipaa compliance medical billing software strong planning skills strong work ethic team player positive attitude deadlinedriven good written communication exercises good judgment professional experience january 2009 current company name city state business office manager employee management new hire training hiring termination verbal written notices writing implementing department policies management employee task assignmentsfollowups customer service patient accounts management medicare medical insurance appeals grevences hearings state federal judge cms updates guidelinestrainings setting individual employee goasachieving overseeing patient accounts control accounts receivables managing overseeing medical recordsarchived records keep compliance cpt hcpcs coding keeping employees updated hippa compliance providing ongoing training continuing education department employees overseeing accounts receivables working law offices subpoena requests maintaining department accuracy cash flow company january 2008 january 2010 company name city state healthcare administrator working closely president vice president city county licenses applications updates ambulance vehicles addingremoving emt background check dmv pull notice requests making sure employee files updated licesnses necessary documents times managing business office medical records accounts billablereceivables medicareinsurance eobs contracts proposals writing company policies updating staff hipaa compliance checking emt paperwork make sure comply law follow dispatcher calls checking drs orders ambulance transportation dialysis patients make sure qualify service january 2000 january 2008 company name city state business office supervisor supervise staff billing department bookkeeping making sure everything done deadlines follow staff check completeness tasks medicare medical major insurance billing making contracts major insurance companies eob data entry accounts billablereceiveable medicare medicaid insurance rebillsfu handled billing 5yrs two companies coding cpt icd9 hcpcs attending medicaremedical workshops updating billing system writing letters doctors regarding patients medical necessity use transportationambulance services filling justification forms wmedical necessity doctors sign dialysis patients non emergency calls making justifications forms medical necessity excell excellent knowledge word excell arcommand tis medisoft billing softwares overall supervision ambulance billig department education training 6132009 university phoenix city state bachelor scianence health administration health administration 2005 la valley college city state aa degree program chemestry program chemestry 1999 concord college certificatediploma colorado medical claims billing specialist ulysses grant high school city state high school diploma 1993 anc computer school state armenia certificate computer high educational establishment microsoft word excell ms dos professional affiliations 20062007 honored member cambridge whos languages armenian russian english spanish skills accounts receivables ambulance billing billing system bookkeeping business management cad cms excellent communication contracts cpt customer service data entry dialysis english filling forms hiring icd9 insurance law letters employee management managing medical coding medisoft excell office word microsoft word ms dos organization skills policies coding proposals speaking quick reading russian spanish supervising supervision team player transportation typing skills workshops written additional information awardsrecognitions certificates 1999 science fair honorable mention 2000 bronze medal recipient 2000 community centers inc job trainingadministrative assistant 2001 community centers inc wia participation 2001 certificate continuing education management skills 2004 deans listlavc 2005 certificate completion medical services etar training dhs 20062007 national deans list
HEALTHCARE
aviation operation specialist summary pursuing position client support specialist ii along opportunity achieve maintain highest level customer service data compilation team excellence highlights staff training development new employee orientations microsoft office suite expert attention detail maintains confidentiality peopleoriented organized exceptional communicator secret security clearance clearable accomplishments awarded good conduct medal excellent military service awarded 2 army achievement medals experience aviation operation specialist january 2014 february 2015 company name city state compiled managed maintained sensitive flight data 60 aviators ensuring flight departures arrivals successful aviator flight information accurately consistently logged daily weekly flight reports safeguarded analyzed maintained uptodate aviator flight hours personnel individual flight records utilizing centralized aviation flight records cafrs information operating systems 60 aviators identifying correcting deficiencies 20 presented excellent communication skills secured radios identifying aviators medical status aircraft information location cases precautionary landings due aircraft deficiencies weather accidents order inform appropriate channels increased response personnel aircraft recovery time monitored secured radios order assist aviators take landing contacting maintenance crews fueling crews needed increasing communication parties rapid service managed equipment cost 30 thousand dollars loss conducting constant inventory checks following detail specific procedures issuing receiving specific equipment continuously organized created systems labeling storing classified documents equipment provided excellent customer service aviators issues concerns regarding flight hours searching previous records ensuring current hours accurate tracked aviators aircraft utilizing digital mapping systems assisted control tower base ops communicating aviator flight information secret security clearance defense travel system representative january 2012 december 2014 company name city state managed 1 million dollars federal funds travel arrangements claims travel reimbursements 300 employees using defense travel operating systems dts resulting decrease error excessive expenses 10 ensured rapid travel pay reimbursement entitlements excelled communicating data reports trackers federal funds utilized personnel travel claims reimbursements safe guarded destroyed sensitive personnel information social security numbers bank accounts decreasing identity theft provided stellar customer service 300 employees individually collectively coordinating travel arrangements career progression training special missions within different states countries providing smooth transition maintained accounts 300 employees created trackers excel inbound outbound dates worked side side sato travel agency order book flights car rentals employees travelling missions trainings andor emergencies created reports employees delinquent closing travel vouchers trained 5 employees dts policies procedures along federal fund allocation entitlements secret security clearance administrative assistant july 2011 december 2011 company name city state secret security clearance created weekly rotational day night flight schedules excel assigning aviators specific dates times potential flights enforcing fairness maximizing productivity filed approved flight schedules per faa created battle rhythm books missions training policies procedures directories maps schedules content needed reference complete specific missions excellent communication skills answering phone calls relaying messages sending emails replying emails fast response time prepared weekly reports actual flight times aviators aircrafts flown education bachelor arts organizational leadership university brandman city state us expected graduation date february 2017 bba business administration accounting university puerto rico city state usa completed 115 credit hours towards business administration accounting personal information enjoy reading dancing watching scary movies spending time family additional information honorable discharge skills travel agent flight hours keeper trainer excellent communication fast learner content high motivation excellent customer service manager dts digital mapping manager funds inventory excel personnel tracker policies enforcer trainer honest high levels integrity efficient high levels stress team leader enjoy challenges security clearance clearable travel arrangements coordinator fully bilingual spanishenglish
AVIATION
business development manager experience january 2014 current company name city state business development manager platform video content targeted native video ads report coo cro new business initiatives business strategies publishers advertisers launched cinema6s first campaigns premium spirits brand athletic brand resulting 100 profit negotiated contracts 3rd party vendors jun group veeseo adblade bidtellect adding clients partner phone email meetings resulting creation pipeline cinema6 compose weekly reports new business campaigns daily tasks january 2013 january 2014 company name city state sales service desk specialist private wealth management alternative investments supported managed relationships financial advisors pacific northwest midamerica regions well throughout country internationally educated financial advisors specific alternative investment products merrill lynch platform including strategies fee structure purchase redemption schedules identified sales service desk specialist highest consistent call record leading team services provided financial advisors called alternative investments service desk developed helped launch best practitioner program financial advisors geared towards generating new business alternative investment platform awarded 2013 alternative investments net sales budget pacific northwest region january 2010 january 2013 company name city state new business director provided financial solutions client reduced cash flow expenditures realized losses assets utilizing underperforming assets offset media expenditures responsible introducing orion trading 75150 accounts annual media budgets excess 4mm advertising including limited television radio digital print ooh nationally locally sourced maintained relationships corporate executives fortune 1000 organizations responsible sourcing brokering new business significant clients including vail resorts cargill pergo black decker colonial williamsburg responsible production monthly newsletters orion clients employees current innovations provided creative solutions business problems january 2008 january 2009 company name city state sales manager maximized showtime networks subscriber growth revenue affiliate customer service centers midwest western territories managed 10 accounts cable industry sector 894623 combined revenue maintained 1 account net growth television advertising environment exhibited significant declines growth led onsite training educating motivating affiliated customer contact personnel included 1520 people per training product sales retention new product introduction created implemented motivational methods influence sales led new business development initiatives seneca sc seattle wa territories directly resulted increased revenue locations previously generated zero advertising revenue established maintained extensive network clients calls meetings designed client management events july 2006 company name city state summer analyst conducted research portfolio managers portfolio investments including analyses 10k 10q reports tracked trading volume prices key stocks institutional private clients producing weekly reports various portfolio managers assisted trading desk market database analysis prospective trades education 2007 hobart college city state bachelor arts english english may 2007 media society media society interests member mens club ice hockey 2003 2007 devoted 12 hours per week practice competition volunteer political activism house 2004 organized conducted voter registration drives college students 19992003 delbarton school morristown nj member mens varsity ice hockey nj state champions 2002 new jersey hockey hall fame inductee 2014 additional information member mens club ice hockey 2003 2007 devoted 12 hours per week practice competition volunteer political activism house 2004 organized conducted voter registration drives college students 19992003 delbarton school morristown nj member mens varsity ice hockey nj state champions 2002 new jersey hockey hall fame inductee 2014 skills ads advertising avid budgets budget business strategies cable cash flow coach client management content contracts sc client clients customer service database analysis email financial investments market meetings microsoft excel power point microsoft word network networks new business development newsletters personnel producing profit radio research sales phone television video
BUSINESS-DEVELOPMENT
digital client lead experience 052014 current digital client lead company name city state client exxonmobil responsibility play important role technology centric account spearheading strategy project leadership exxonmobils next gen global web development efforts lead team consists ux search analytics technology creative pm establish clients business goals measurable endproducts requirement gathering collaborations ems key players deliver agency povs present subject matter solutions based learning analytics consumer insights technology trends help clients decision making process champion us pvlcvl sites postlaunch operational efforts including content management updates overall optimizations technical implementations manage ems user database marketing efforts craft short termlong term email marketing communication strategy development plans partnership planning team responsible budget tracking annual vs project based estimates work completed todate vendor invoices billing todate yearend accrues projects exxonmobils next generation web developments us russia china user database marketing search onsite search seo analytics site content management 042014 052014 digital account director company name city state managed digital strategy creative production process partnership traditional account team contributed 2015 digital planning effort 3 million integrated proposal across web social crm digital media pr consulted restasis web analytics reporting process proposed web optimization plan effort create effective user conversion path elevate overall conversation rates helped recruiting subject matter experts expand agencys digital capabilities contributed companys overall growth facilitated rfp process presented new business pitch projects website development optimization desktop tablet mobile revo ipad app omniture reporting google analytics webmaster tool seo paid search banners emails 062012 042014 digital account supervisor company name city state led managed wide network land rover online businesses integrated marketing campaigns various digital projects made quick precise decisions based data positively reflected business outcome acted hybrid account digital producer solid understanding technical environment lead conversations developers strong understanding current emerging web development technologies frontend backend technologies social media apis cms communicate technical needs throughout organization responsible client relationship building owner communications partners global regional contributed establishing us online business international pilot market liaison uk client team various assignments related brand product tech daily basis participated research strategy exploratory developed brand creative briefs project managed digital related project endtoend monitored analytics optimized experience based metric results developed project scope upcoming fiscal year included new existing buzzworthy work supervised trained account executives ensured quality work layers leaves agency projects range rover sport race sun integrated digital campaign rich mobile experience vehicle configuration interior 360 view mobile game immersive interactive film mobile apps trail less traveled range rover app land rover owners app incontrol car integration digital media inmarket dynamic banners media partnerships rich desktopmobile banners websites development maintenance global desktop site responsive tier 1 mobile sites tier 2 regional dealer sites responsive microsites vehicle configurators site tagging site retargeting inventory search tools database management lead form creations lead optimizations cms sdl tridion 022010 012012 integrated account supervisor company name city state kohls nasdaq us global verizon novartis reclast responsibility strategically led managed multimillion dollar campaigns endtoend helped major retail client successfully integrated digital efforts traditional work stream presented constant digital support expertise actively contributed key market insights trends solutions maintained client contact demonstrated true partnership offering strategic input throughout process accountable client budget agency quality work managed creative process executions developed presented indepth reporting comprehensive campaign analyses quarterly basis supervised junior account staff conducted performance reviews ensure track advance projects social media facebook engagement apps games contest sweepstakes campaign integration tv radio print microsites rich media banners web videos 122007 012010 digital account executive company name city state jj cpg neutrogena aveeno jj rx remicade exxonmobil novartis otc benefiber prevacid cibavision us global dailies medicis restylane responsibilities developed campaign strategies recommendations using emerging technology social media platforms achieve various client marketing goals managed account functions creative process ensured complete work accuracy presented ideas client discussions translated agency perspectives added value clients businesses acted key contact clients partner agencies vendors fostered strong relationships parties developed project scope work creative brief timelines managed production budgets projects digital experiences mobile app augmented reality touchscreen edetail interactive hcp visaid social media facebook engagement ads fan pages apps promotions contests videos digital projects us global specific websites banners tv ads print emails crm 102006 122007 integrated account executive company name city state worked integrated account lead digital crm provided constant support team clients developed market insights competitive analysis lead great creative ideas strategies participated initiation presentation completion projects managed communications team clients partnered agencies vendors daily basis developed project estimates managed budgets forecast high degree accuracy projects websites branded unbranded banners crm emails direct mail seo print ads posters fsi drtv education september 2006 bba marketing advertising pace university state gpa gpa 35440 marketing advertising gpa 35440 skills ads agency banners billing budgets budget cms competitive analysis content management conversion crm client clients database management database marketing decision making direct mail email film google analytics ux inventory marketing market marketing communication network next optimization performance reviews posters pr producer project leadership proposal quality quick radio reality recruiting relationship building reporting requirement research retail rfp social media platforms strategy strategic strategy development sun tv view website development web development websites webmaster yearend
DIGITAL-MEDIA
accountant executive profile capable accountant successful managing multiple projects consistently meeting deadlines pressure extensive knowledge accounting software processes teamoriented prepares clear comprehensive financial reports executivelevel management dynamic highly qualified extensive knowledge accounting principles professional value offered researched resolved billing problems previously missed operated computers programmed accounting software record store analyze information maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses line credit transactions knowledge doubleentry accounting method cashbasis accounting method skills analytical reasoning budget forecasting expertise account reconciliation expert financial planner effective time management advanced computer proficiency pc mac strong organizational skills excellent managerial techniques work experience 042017 current accountant company name city state performed debit credit total accounts computer spreadsheetsdatabases using specialized accounting software performed field audits wide variety clientele using quick books system received recorded banked cash checks vouchers well reconciled records bank transactions completed monthly quarterly annual bank reconciliations two dozen companies managed accounting operations accounting close account reporting reconciliations aligned financial activity regulations gaap 022017 current accountant company name city state evaluated accounting requirements discovery meetings potential clients provided reliable timely project project expense capitalization amortization spend data departments tracked capital spending approved capital requests 102016 042017 bookkeeper company name city state updated confidential employee banking information accuracy speed maintained accounts receivable documentation electronically paper increased efficiency alleviated work loads creating new excel financial recording system entered weekly sales customer count sheets review management processed payroll electronic deposits employee pay adjustments researched resolved collections billing disputes tact efficiency 102016 042017 controller assistant company name city state maintained compliance company legal requirements completed quarterly yearly audits systematically prepared documents assembled financial statements independent auditors executed accounts receivable reporting enhancements reconciliation procedures investigated resolved discrepancies monthly bank accounts tight deadlines collaborated extensively auditors preliminary yearend audit processes 052010 082016 controller company name city state restructured analyzed profit software system improve budget reporting thoroughly reviewed financial statements tax audits correct discrepancies revised streamlined inefficient work procedures automation software educated management strategies minimizing tax liability reviewed tax returns prepared individual departments approval supplied detailed tax documentation needed submit accurate corporate returns reviewed program needs recruited qualified staff language skills bilingual spanishenglish fluent readingwriting portuguese certifications credentials certified public accountant cpa 138882 20142015 venezuela academic background 2014 bba accounting andrs bello catholic university city state 5 year degree emphasis business administration generally accepted accounting principles 4 semesters international financial reporting standards 4 semesters international auditing standards 4 semesters international accounting standards 4 semesters costs 4 semesters business managements 2 semesters economics 4 semesters financial math 4 semesters 2009 course informatics engineering andrs bello catholic university city state 1 year course 2008 high school diploma saint anthony la florida city state minor science 2016 seminar california payroll law fred pryor seminars career track city state quickbooks microsoft excel 2014 seminar tax planning prepaid taxes kpmg city state 2013 seminar sap andrs bello catholic university city state technical summary microsoft windows medium download install softwares printers scanners setup networks internet connections sharing files remote workconnections antivirus basic skills server domains sql data base word advanced tables graphics envelopes insert formats labels hyperlink block others excel advanced pivot table insert graphics formats formulas hyperlink logical conditions financial find replace lookup block group data validation filters freeze panes macros others powerpoint medium effects graphics presentation exporting importing image editing videos text publicity access basic user adobe medium hobby edit image creating image edit forms fill forms creating form exporting formats others mac ios basic user accounting software quickbooks pro 201520162017 advanced chart accounts bills invoicing assets payroll credit card banks reconciliation 1099 setting closing dates setup payrolls employees entry vendors entry clients entry general journal entries export import write checks paying bills memorized transaction list others accounting software profit pluss 2k8 advanced similar quickbooks including integration payroll administrative accounting creating char account setup integration rules setup taxes withheld parameters taxes parameters budget parameters others accounting software sap basic user tax software lacerte basic user forms tax software complyright basic user w2 1099s forms software real estate pmas appfolio basic user adp ezlabor adp payroll advance payroll requirements finish tasks needed
ACCOUNTANT
information technology manager network engineer professional overview highly skilled accomplished information technology manager 16 years expertise planning implementing streamlining systems ensure maximum customer satisfaction business revenue ​ strong leader demonstrated ability work effectively individuals levels functional areas exceptional communication project management skills ability successfully manage multiple priorities assignments skills platforms windows 2000 2003 server professional windows xp pro home win 3119598 dos 622 citrix ica ms exchange 2000 hardware hp ibm dell intel based server desktop platforms cisco 2500 switches sonic wall hardware vpns hp laser jets toshiba e310 color copier toshiba sony laptops intertel software ms office visio citrix metaframe xp symantec pc anywhere ghost antivirus utilities win fax mcafee virus scan adobe acrobat illustrator photoshop partition magic adware spyware networking tcpip wireless 80211 abg dns wins dhcp relevant experience information technology manager network engineer feb 2006 current company name city state responsible daytoday operations functions wilkes mchughs six offices 300 staff members currently lead team 6 professionals developers planning upgrades implementation systems business applications development new software tools work closely cio senior management ensure business technology objectives aligned researched new technologies calculated future needs achieve accurate capacity planning negotiated hardware software purchases maintenance contracts dramatically reduced costs maintenance virtualizing companys infrastructure using vmware reduced physical servers 50 4 streamlined disaster recovery processes planned executed active directory domain migration 2008 2012 r2 coordinated planning migration mpls network 8 sites including upgrades routers switches network equipment increased speed reliability company email migrating microsoft exchange 2010 2016 streamlined operations designing new citrix infrastructure using netscaler load balancers ensure better speed connectivity less downtime remote offices led planning implementation disaster recovery site atlanta created companys first comprehensive business continuity plan tested success installed configuring barracuda spam virus firewalls resulting reduction spam 40 enforced security policies managed monitored updated spam filtering virus malware prevention systems reduced desktop application deployment times 60 designing implementing microsofts system center configuration manager conducted training internal systems local procedures technical subjects company employees coordinate external technology vendors internal staff members thirdparty consultants network engineer sep 2003 jan 2006 company name city state administered managed windows 2003 server network environment responsible lan wan duties local remote networks acted technical consultant clients various projects provide enduser support windows xp 2000 operating systems installed implemented exchange 2003 mail server implemented server desktop security using mcafee enterprise epolicy orchestrator installed configured web servers ftp servers pop3 mail servers manage cisco 1900 switches 2600 routers configured vpn remote access users implemented software domain policies patches upgrades using group policy sus trained new employees systems administration web development network support technician jan 2003 aug 2003 company name city provided network desktop support 800 users provided technical support offices sba domain supported help desk using help star software troubleshooting windows 98 2000 desktop computers implemented group policy objects control desktop environment security performed hardware software upgrades replacements performed installations troubleshooting ms office suite managed users computers organizational units active directory created disc images desktop notebook computers using norton ghost troubleshooting repairs laser printers copy machines education bachelor science management information systems university maryland university college city state certifications microsoft certified technology specialist 2008 mcts 2008 citrix certified administrator cca information systems management certificate project management certificate
INFORMATION-TECHNOLOGY
hr specialist highlights staffing recruiting professional interviewing expertise recruiting personnel records maintenance affirmative action compliance fluent language detailoriented microsoft office suite expert peopleoriented experience 072015 current hr specialist company name city state assisted establishment hiring process currently use georges employment training center assisted creation implementation first electronic hiring process within georges preprinted new hires ssn address date name decreased time hire someone 1 hour 30 minutes average assisted development first electronic application production hiring explain terms position new hires salary hours dress code job description etc responsible onboarding new employees includes administering new hire paperwork everify i9 verification establish maintain relationships hr managers stay abreast current future hiring coordinated driverrecruiting process 102010 072015 hr specialist company name city state assisted managers staffing compliance 16 area locations staff insure compliance training completed track assignments evaluations system access terminations tyson clerical industrial temp pool 100 people direct reports assisted development piloted first electronic application production hiring collaborated team develop detailed processes nondiscretionary discretionary professional hiring reviewed every i9 everify errors ran completed everify new hires knowledgeable sap adhoc training events erecruitment data entry reporting 032009 102010 hrbenefits clerk company name city state analyzed employmentrelated data prepared required reports developed reports employee headcount monthly hr reports quarterly training reports managed aspects employee life cycle process including boarding communicated duties compensation benefits working conditions new hires ensure new hire files complete accurate worked extensively sap verified data entered accurate explained human resources policies procedures employees conducted telephone onsite exit interviews employees worked 401k administration fmla areas insurance benefits generated employeetracking reports month managed communication regarding employee orientation open enrollment benefits ensured enrollment new hires tysons insurance plans 082007 032009 hr clerk company name city state maintained open position postings maintained customer service focus employees applicants levels organization verified applicant references employment history experienced multiple line telephones handling routine inquires directing calls taking messages distributed appropriate employment documentation various plant locations maintained accurate information outgoing files locations entering initial data prepare hire rejecting sap well making necessary changes recruitment side sap generating reports verify applications complete provide assistance applicants completing application translate spanish necessary ensured compliance laws followed 102006 032007 receptionist company name city state managed receptionist area including greeting visitors responding telephone inperson requests information maintained front desk reception area neat organized fashion served central point contact outside vendors needing gain access building made copies sent faxes handled incoming outgoing correspondence posted open positions lobby workforce worked diverse labor pool ensure applications completed compliance standards explained application process applicants scheduled interviews onboarding process 092005 102006 administrative assistant company name city state greet receive visitors answered heavy phone traffic maintained inventory office supplies coordinated cpr classes customers staff assisted staff coordinating meetings telephone conferences education 2001 diploma rogers high school skills benefits central point contact clerical conferences cpr customer service data entry directing documentation fashion faxes focus hiring human resources hr insurance inventory meetings access office neat policies processes receptionist reception recruitment recruiting reporting sap spanish staffing taking messages telephone telephones phone type
HR
substitute teacher summary enthusiastic artists loves traditional art digital art moving richmond spent two years working digital media specialist creating brochures video physical colleges currently im working substitute chesterfield county schools favorite subject course art highlights traditional fine art skills creative artistic flexible creative approach strong design sense superb attention detail time management traditional digital photography photo enhancing relevant professional experience substitute teacher oct 2015 current company name city state work schools across chesterfield county verity subjects grades favorites subjects teach art library history following teachers lesson plans lead students activities providing guidance additional explanations needed comfortable unexpected school situations im quick feet calm believe key keeping students calm digital media specialist administrative assistant jul 2013 jun 2015 company name city state met worked grieving families create personalized memorial packages loved one used variety programs including photoshop illustrator indesign publisher funeral stationary software created large collage boards every family provided us photos abnormal create 15 boards week provided support community outreach programs small college boards hospice patients billboards charity events designing pamphlets printed materials special events including cape fears purple heart dinner charge teaching coworkers use new software well troubleshooting computer printer problems office summer counselor jun 2009 sep 2009 company name city state helped plan execute activities dealt minor cuts scrapes well defusing tempers fights could start writing incident reports accidents fights occurred job included conflict resolution working children whose parents military handful parent overseas well working handicapspecial needs children additional experience room attendant mar 2012 jul 2013 company name city state seasonal shoe associate nov 2011 feb 2012 company name city state shoe associate oct 2009 nov 2011 company name city state education bachelor arts dual major art visual technology anthropology 2009 george mason university city state started anthropology major minor photography soon found loved art classes much first glance seem unrelated deal people expressing human condition one studying actions artifacts better understand different cultures time periods deals feelings views shown art different together good combination rounded point view course work included animation digital well traditional black white photography web design oil panting sculpture print media art history childhood psychology ancient civilizations modern culture internship 2007 gov trends city state maintained several politicians personal websites transferred data previous websites newly designed websites well updating live sites news feeds analysis key words used increase traffic websites using google adwordsused pertinent data retrieved verify key words contributing increasing traffic websites compiled results presented solutions reports clients created email lists possible potential clientsi also minor design projects letter heads logosworked clients staff ensure trained maintain new sites data transferred organized advanced degree 2004 west springfield high school city state internship 2004 fairfax archaeology city state compiled information artifacts previous digs well properly labeling storing bags prepare storage field work included measuring marking test pits shifting dirt digging test pits keeping field data skills traditional art media black white photography oil painting sculpture print media digital art programs photoshop illustrator indesign digital animation maya flash effects
DIGITAL-MEDIA
hiring managerrecruiting manager summary selfmotivated human resources professional 9 years healthcare social services recruitment management business development marketing staffing experience expertise locating highly qualified candidates comprehensive variety clinical nonclinical positions exceptional interpersonal skills focus team synergies drive achieve organizational goals skills microsoft office 10 years talent acquisition talent management recruiting staffing business development training development 10 years groups society human resource management january 2015 present languages fluent english russian romanian experience hiring managerrecruiting manager 032017 current company name city state managed lead team professional recruiters coaching training developed execute recruiting plans recruiting outreach programs partnered hiring managers director hr determine hiring needs strategies coached hiring managers recruiting process procedures conducted full lifecycle recruiting support different departments within organization developed inclusive recruiting sourcing strategies identify attract top talent managed interview activity phases recruiting process ensured consistent communication regarding candidate search status parties phases recruiting process directed offer process including reference checks salary recommendations offer letter generations offer responses ensured jobs posted maintained accordance company policy managed internal external job board functionality works vendors troubleshoot issues managed vendor relationships oversees annual contract renewals budget managed team recruiting metrics oversees distribution weekly requisition reports management worked closely communications develop recruiting materials brochures conducted regular follow hiring managers determine effectiveness recruiting plans implementations developed implements social media recruiting strategies oversaw company hiring events initiatives recruiting manager 112015 022017 company name city state managed team recruiters report recruiting performance advise hiring managers interviewing techniques research choose different healthcare job advertising options identify acquire top talent different clinical none clinical positions determine appropriate salary new hires promotions transfers educated clients regarding latest labor market trends wages benefits realistic expectations trends todays job market develop implement monitor training programs new hires conduct orientations new hires performance evaluation performance partner hiring managers directors identify trends recruitment retention order predict future needs provide professional coaching employees seeking career advancement career change complete workforce planning established pipelines using passive candidate sourcing consistently develops new business grow existing accounts agency different hospitals nursing homes new york state facilities proven track record sourcing screening short listing interviewing salary negotiation hiring healthcare nursing professionals various local travel nursing positions charge managing multiple accounts affiliated hospitals ambulatory care centers state facilities government agencies nationwide senior healthcare recruiter 062014 092015 company name city state work collaboratively program managers directors sales personnel clients candidates managing requisitions matching right candidates positions training development recruit clinical nonclinical positions hospital nurses school nurse case workers social workers pas pharmacists respiratory therapists administrative assistants physical therapist occupational therapist pta ota speech therapists case managers full cycle recruiting onboarding include identifying screening interviewing presenting contract permanent positions responsible hiring firing contract worker posting new positions using various tools careerbuilder linked internal postings etc boarding responsibilities include i9 documents tax forms reference checks well education verification preemployment physical drug toxicology interface clients candidates daily basis utilize applicant tracking system job diva upload new requisitions log candidates information use external databases depending clients need human resource specialisttemp 112013 072014 company name city state responsible assisting hr internal compliance teachers therapists social workers ensuring appropriate billing sessionprogress notes documents received submitted within deadlines processing referrals various sources placing appropriate therapists evaluators andor counselors per scheduling requirements timeframes maintained therapist schedules utilization scheduling caseload cpse cserelated services coordinated district administrators clients parents potential issue associated provided services managed documentation collaborated program director team members achieve solutions maintained therapist teacher forms certification clearance letter reference etc interviewed screened placed nurses social workers special education teachers occupational speech physical therapists different facilities communicated clients managed rehab nursing home accounts human resource specialist 042010 072013 company name city state provided resource management recruitment fill therapy job openings including candidate sourcing screening interviewing checking sourced identified therapists teachers high volume outbound calls meetings utilized resources attract qualified professionals process application managed intern program conducting orientations scheduling rotations assignments monitoring intern job contributions coaching new teachers advising managers training coaching developed strong rapport highlevel entry level candidates ensured compliance new hires current program coordinator 032007 022010 company name city state oversaw aspects staff performance conducted performance evaluation enforced progressive discipline mediated staff disputes grievance procedures accordance state federal laws performed oncall responsibilities cover scheduling adjustments maintained updated associate health records associates contact list personnel administered training managed relationship providers clinicians staffed services planned city facilitated staff schedule performed internal audit cases services sourced recruited therapists provided candidate sourcing screening interviewing reference checking ensured providers complied early intervention rules regulations education training bachelors communications 2009 long island university communications mba business administration long island universityvirtual hr healthcare management concentration united states online healthcare compliance certificatequinnipiac school businessonline skills recruiting talent management account management business development sales ats experience various programs activities honors society human resources additional information authorized work us employer
HEALTHCARE
dance educator professional summary personable proactive clinical mental health counselor registered dancemovement therapist focused building positive rapport diverse range clients adept facilitating individual group therapy sessions critical thinker detailoriented superior interpersonal skills core qualifications dsmv knowledge group behavior dynamics group therapy expressive art therapies dancemovement therapy experience working disabled persons experience developmental disabilities experienced working adolescents adults geriatric population eclectic psychotherapy approach cognitive behavioral therapy cbt dialectic behavior therapy dbt clinical documentation avatar developmental designs trained compassionate empathetic open minded team player professional experience company name february 2012 current dance educator city state plan implement dance curriculum artsintegrated urban charter secondary school students grades 712 teach daily lessons following rhode island standards education present class material policies accurately clearly five classes semester use variety teaching methods lectures discussions demonstrations meet parents guardians discuss students progress least per semester enforce classroom administration policies rules times established positive relationships students parents colleagues administrators kept accurate records student performance maintaining confidentiality student records information times assessed student progress weekly monthly quarterly monitored students destructive unhealthy behavior reported concerns guidance counselors worked cooperatively special education teachers modify curricula special education students according individual education plans ieps company name july 2012 current dancemovement therapist clinical mental health counselor city state planned implemented healing arts program meeting patients level functioning collaboration psychiatric care team support patients outlined treatment plans met patients group 11 sessions utilizing dance movement therapy techniques facilitate understanding practice coping skills help foster enhance communication build selfesteem creativity socialization physical movement psychiatric patients provided evaluations care team patient family response program enhance quality care worked children adolescents adults geriatrics suffering symptoms including depression anxiety physical psychiatric neurological disorders learning difficulties dementia autism behavioral problems company name september 2014 november 2014 dancemovement therapist city state grant funded program provided dancemovement therapy children adolescents developmental disabilities helped build communication skills social interpersonal relationships supportive community company name july 2013 november 2013 mental health counseling dancemovement therapy intern city state worked adults severe mental illness schizophrenia depression anxiety physicalpsychiatricneurological disorders learning difficulties dementia autism behavioral problems assistance providing direct care support patients outlined treatment plans observation reporting patient information data collection maintenance safe therapeutic environment supervision daily activities delivering group therapy sessions variety patients groups planning series movement sessions around particular patient groups requirements helping patients emotional difficulties medium movement company name august 2011 august 2012 dancemovement therapist clinical mental health counselor intern city state assistance providing direct care support students outlined treatment plans worked students ages 11 18 years age charter school setting developed treatment plans interventions including ieps rtis needed conferred parents guardians teachers administrators resolve clients behavioral academic problems acted role model clients exhibiting positive behaviors developed case files treatment plans supervision clinical psychologist met students group 11 sessions utilizing dance movement therapy counselor techniques facilitate understanding practice coping skills help foster enhance communication skills build selfesteem creativity interpersonal relationships implemented therapeutic plans child recorded childs progress case file observed reported student information data collection maintenance safe therapeutic environment supervision daily activities planned implemented daily therapeutic activities including limited fitness dance art music therapy teaching coping skills relaxation techniques appropriate social skills company name january 2004 january 2011 sole proprietor artistic director city state complete operations running small business including limited financial procedures particular attention federal state local requirements hired managed staff students independent agents developed implemented marketing plan new dance season organized planned community outreach events planned implemented weekly lessons teaching movement skills choreography children adults dance abilities planned organized directed performances including limited deciding theme ordering costumes choosing music renting venue appropriate documentation completed fire marshal approval insurance printing sale tickets hiring technical staff education lesley university 2014 master arts expressive therapies city state dancemovement therapy specialization clinical mental health counseling rhode island college 2004 bachelor arts dance performance city state professional affiliations american dance therapy association andrea rizzo foundation national dance education organization ndeo former state affiliate conference presenter dance alliance ri rhode island association health physical education recreation dance riahperd presenter dance educator year2008 skills counseling skills eclectic theoretical approach client centered therapy gestalt therapy dbt dialectical behavior therapy cbt cognitive behavior therapy mindfulness expressive therapies interpersonal skills empathetic enthusiastic people person compassionate problem solving great organizational skills team player creative open minded expressive arts therapy dancemovement music drama art dance creative movement modern ballet jazz tap computer skills proficient microsoft office suite word publisher excel power point google docs avator
ARTS
communications director professional summary seasoned communications pro resultsdriven communications strategist awardwinning writing editing credentials proven successes media relationspitching longtime experience web social media content skills superior verbal written communication skills excellent media contacts crisis communication web content brand development management analytical thinker powerpoint presentations adobe photoshop work history communications director 092013 current company name – city state responsible internal external communications nonprofit agency providing counseling shelter services 90000 pennsylvanians year media relationsgovernment relationsfundraising web site design contentsocial media facebook twitter youtube pinterest annual reportstatewide fatality reportpublications design content developed managed communications strategies plans budgets planned launched innovative creative effective communications campaigns press conference honor domestic violence victims capitol rotunda resulted participation governor 19 legislators statewide media coverage oversaw adhered communications department budget communications director pennsylvania auditor general 012005 012013 company name – city state responsible internal external communications department 750 employees serving 125 million state residents issued 300 press releases year plus media inquiries web site design contentsocial media national award pr shoestring honorable mention web site special assignments reporter pittsburgh tribunereview 20042005 focused indepth background reports topical political economic issues highprofile breaking news president reagans state funeral recognized business writer year pennsylvania society professional journalists coverage us airways bankruptcy chief communications officer 082001 042003 company name – city state responsible internal external communications fortune 700 international toolmaker 14000 employees 64 global markets including germany india china speechwriting annual report executive communications community relations government relations corporate philanthropy served primary point contact incoming media calls including requests meetings interviews company executives experts developed managed communications strategies plans budgets vice president 021998 082001 company name – city state speechwriting annual reports crisis communications government relations marketing communications strategic planning bluechip clients included firestone explorer tire fiasco healthsouth visa developed key messaging branding positioning statements planned launched innovative creative effective communications campaigns oscal bone supplement placing former olympic skater peggy fleming abcs good morning america manager 121996 021998 company name – city state responsible external communications fortune 500 naturalgas utility 350000 customers pennsylvania maryland media relations customer relations government relations marketing public utility commission model state developed managed communications strategies plans budgets created implemented external internal communications strategies key company initiatives energy deregulation retail shopping natural gas editorreporter 091985 121996 company name – city state awardwinning reporter editor experience sports news business assigned major stories including sale pittsburgh pirates financial collapse westinghouse electric energy deregulation pa editorreporter 091981 091985 company name – city state scholastic sports editor operated staff 12 fulltime reporters copy editors photographers sixthlargest sunday paper us investigative reporter sports news education bachelor arts communications 1977 pennsylvania state university city state communications reporter editor daily collegian college newspaper mfa creative nonfiction june 2004 spalding university city state accomplishments youngest scholastic sports editor nation top10 sunday newspaper numerous communications awards including pa business writer year national award pr shoestring oversaw communications auditor generals 2008 reelection campaign rolled thirdlargest vote total pa history outpolling president obama keystone state crisis communications fortune 700 companies including firestone equitable resources kennametal inc skills agency community relations content counseling creative writing crisis communications clients customer relations editor financial fundraising government explorer marketing marketing communications media relations naturalgas press releases pr profit publications reporter speechwriting stories strategic planning web site design content web site professional writing writer annual reports additional information awards pennsylvania keystone press award first place 1990 golden quill award first place 1989 associated press sports editors fifth place national 1986 associated press managing editors first place 1979
PUBLIC-RELATIONS
information technology specialist experience information technology specialist 082015 052020 company name – state build implement support electronic health records systems store patients data assisted network management software development took periodic review set standards database principal chemical engineer information technology specialist 102005 062015 national board technology incubation abuja nigeria federal ministry science technology monitored implemented maintained systems produced technical reports analyzed data built databases facilitated discussions resolve safety concern key process monitoring instrument planned designed technology related activities aimed nurturing growth innovative businesses provided technical support capacity building science technology collaborated market development new technologies industrial consumer groups facility engineer intern 102002 092003 company name analyzed process data newly revamped furnace improve efficiency longterm performance monitoring plan 50 developed maintained engineeringoperating standards periodic review improved 40 reliabilityuptime performance cost reduction efforts production units managed materials preventivecorrective maintenance products engineer intern 082000 012001 company name produce piping instrumentation diagram pumphouse cooling tower condensate lines led weekly group meetings interns management future improvements monitored troubleshoot observed operations processes quality damages defects work history information technology specialist 082015 052020 company name – state build implement support electronic health records systems store patients data assisted network management software development took periodic review set standards database principal chemical engineer information technology specialist 102005 062015 national board technology incubation abuja nigeria federal ministry science technology monitored implemented maintained systems produced technical reports analyzed data built databases facilitated discussions resolve safety concern key process monitoring instrument planned designed technology related activities aimed nurturing growth innovative businesses provided technical support capacity building science technology collaborated market development new technologies industrial consumer groups facility engineer intern 102002 092003 company name analyzed process data newly revamped furnace improve efficiency longterm performance monitoring plan 50 developed maintained engineeringoperating standards periodic review improved 40 reliabilityuptime performance cost reduction efforts production units managed materials preventivecorrective maintenance products engineer intern 082000 012001 company name produce piping instrumentation diagram pumphouse cooling tower condensate lines led weekly group meetings interns management future improvements monitored troubleshoot observed operations processes quality damages defects education master science chemical engineering 112005 university lagos city master science degree computer science information technology university district columbia city bachelor engineering chemical engineering 092001 federal university technology state data communication network course title ample view towards 5g mobile network paper focused future technology 5g network university district columbia state information security course university district columbia state tittle overview cloud softwareas service saas computing model paper focused saas implementation security challenges summary career objectives accomplished chemical engineer professional 10 years international work experience chemical engineer development skilled research data analysis experienced solving complex problems seeking attain position use experience chemical engineering educational background affiliations information technology specialist university district columbia workforce development 2018 licensed registered engineer council regulation engineering nigeria coren abuja nigeria 2006 effective researchplanning organizational goal implementation sustainable monitoring capacity 2014 building programme richflood international limited abuja nigeria project plans implementation plan gap management supreme management training 2012 consultancy services limited johannesburg south africa highlights microsoft products highly proficient research development model excellent interpersonal skills administrative organizational skills excellent communication skills problem solving skills international experience security analysis risk analysis mitigation administrative excellent interpersonal skills excellent communication cost reduction databases database electronic health records information security market development materials meetings microsoft products network management network organizational skills problem solving skills processes quality research risk analysis safety security analysis software development technical support troubleshoot view skills administrative excellent interpersonal skills excellent communication cost reduction databases database electronic health records information security market development materials meetings microsoft products network management network organizational skills problem solving skills processes quality research risk analysis safety security analysis software development technical support troubleshoot view
INFORMATION-TECHNOLOGY
co foundertherapist teaching artist summary mental health counselor specializing art play therapies responsible selfstarter communicates well dedicated improving wellbeing clients mental health professional driven help others overcome personal obstacles comfortable working autonomously teambased setting clinically certified mental health therapist skilled motivating communicating advocating clients dealing mental health emotional disorders expert dbt psychotherapy seasoned mental health practitioner demonstrated track record successfully working diverse client populations oneonone group settings skilled therapist expertise identification management youth mental illnesses seasoned mental health practitioner demonstrated track record successfully working diverse client populations oneonone group settings mental health professional driven help others overcome personal obstacles comfortable working autonomously teambased setting skills knowledge ins outs child protective services cps practiced family assessments family therapy aptitude therapeutic expertise specialized training grief counseling family therapy background parenting skills educator community resources specialist suicide precautions expertise suicide risk assessments suicide risk assessments superior communication skills medicaid familiarity psychiatric population familiarity outreach programming specialist solutionfocused counseling extensive dsmiv knowledge clinical documentation mastery exceptional problem solver member national association social workers nasw mood disorders specialist dual diagnosis expertise experience august 2014 october 2015 company name city state co foundertherapist teaching artist served lead clinician patients bipolar depression anxiety personality disorders referenced used various therapy techniques including psychodynamic family systems cognitive behavioral lifespan integration psychotherapy consulted developed appropriate treatment rehabilitation plans dually diagnosed patients recorded comprehensive patient histories coordinated treatment plans multidisciplinary team members diagnosed mental health emotional substance abuse disorders executed appropriate riskassessment mitigation strategies developed comprehensive treatment plans patients diagnosed opioid addiction led patients individual family group marital therapy sessions evaluated patients determine potential need transfer specialized inpatient mental health facilities assisted clients scheduling home visits phone calls monitored effectiveness activities guided clients understanding illnesses treatment plans developed appropriate policies identification medicallyrelated social emotional needs clients created reviewed master treatment discharge plans client referred clients programs community agencies enhance treatment processes organized treatment projects focused problem solving skills creative thinking consulted psychiatrists client medication changes issues medicine compliance efficacy medications worked parents teachers implement consistent behavior therapy techniques home school taught clients anger management techniques relaxation skills impulse control social skills emotional coping skills functional living skills developed comprehensive treatment plans focused accurate diagnosis behavioral treatment problems interacted clinical staff external resources school community personnel collaborated closely treatment team appropriately coordinate client care services conducted outreach advocacy rehabilitative services regular cases crisis intervention documented patient information including service plans treatment reports progress notes efficiently gathered information families social services agencies inform development treatment plans conducted comprehensive initial inhome psychosocial assessments prior first wraparound meetings quickly responded crisis situations severe mental health behavioral issues arose effectively managed time caseloads based 50 sessions per week checked facility open windows locked doors malfunctioning smoke detectors safety hazards charted recorded information client files june 2012 march 2014 company name city state cps specialist iii august 2008 may 2011 company name city state therapist effectively managed time caseloads based 50 sessions per week charted recorded information client files tracked client movement unit documenting times destinations clients quickly responded crisis situations severe mental health behavioral issues arose conducted comprehensive initial inhome psychosocial assessments prior first wraparound meetings efficiently gathered information families social services agencies inform development treatment plans documented patient information including service plans treatment reports progress notes conducted outreach advocacy rehabilitative services regular cases crisis intervention collaborated closely treatment team appropriately coordinate client care services interacted clinical staff external resources school community personnel developed comprehensive treatment plans focused accurate diagnosis behavioral treatment problems taught clients anger management techniques relaxation skills impulse control social skills emotional coping skills functional living skills worked parents teachers implement consistent behavior therapy techniques home school consulted psychiatrists client medication changes issues medicine compliance efficacy medications organized treatment projects focused problem solving skills creative thinking referred clients programs community agencies enhance treatment processes created reviewed master treatment discharge plans client guided clients understanding illnesses treatment plans developed appropriate policies identification medicallyrelated social emotional needs clients assisted clients scheduling home visits phone calls monitored effectiveness activities evaluated patients psychiatric services psychotropic medications monitored patients prescribed psychotropic medications assess medications effectiveness side effects evaluated patients determine potential need transfer specialized inpatient mental health facilities administered medication patients presenting serious risk danger others conducted psychiatric evaluations executed medication management inpatient outpatient facilities led patients individual family group marital therapy sessions developed comprehensive treatment plans patients diagnosed opioid addiction executed appropriate riskassessment mitigation strategies diagnosed mental health emotional substance abuse disorders education training 2020 northcentral university city state usa phd education specialization special education 2017 colorado technical university city state usa master science homeland security specialization emergency management public health public health disaster medicine coursework 2012 university southern california city state usa master arts teaching specialization multiple subject education coursework english second language elementary special education 2008 university pennsylvania city state usa masters social work specializations developmental disabilities macro school social practice coursework psychology social work counseling human services marriage family therapy child development 2006 rutgers university city state usa bachelor arts urban studies specializations voluntary action civic nonprofit leadership minor art history recipient james gaffney award member student government association national coalitions building institute campus affiliate rotoract club accomplishments effectively managed caseloads 100 clients given time member national association social workers nasw since 2008 rutgers university faculty urban studies research award awards james gaffney award 2006 dissertation dissertation examines different approaches mat thesis saxon math examines different approaches whether standards based math curriculum written met needs students undergraduate thesis developing youth northern ireland examines ways youth actively engaged civil society northern ireland european union publications technical reports oster kw 2012 saxon mathematics effects learning mat dissertation rossier school education university southern california oster kw 2006 developing youth londonderry undergraduate dissertation college arts sciences rutgers university skills public relations software bacons mediasource factiva desktop publishing software photoshop illustrator html healthcare intravenous therapy medisoft computerized charting std counseling breastfeeding educator people skills great bedside manner enthusiastic people person advanced problemsolving great organizational skills
ARTS
batch record coordinator document control summary throughout work experience focused quality aspects business organized responsible individual good communication skills experience regulatory industry accomplishments gmp 21 gfr 111 trainer production staff designed implemented systems relating trending measures relating production statistics designed implemented compressed air testing production facilities specimen processing trainer member idea team mckaydee hospital microsoft office internet research 60 wpm typing speed experience company name city state batch record coordinator document control 022015 current responsible document control involving aspect production batch record master manufacturing record produce batch record order received creates master manufacturing record new products includes specifications defined customer regulatory agencies ie fda gmp 21 cfr 111 tga therapeutic goods administration regulatory body therapeutic goods australia makes modifications necessary existing batch records ensure changes properly approved documented includes formulation changes deviations change controls master manufacturing record maintains documents files relate production batch records master formula master manufacturing record finished product testing specifications ensure changes properly documented change controls review printed material included part finished product ensure claims made label consisted formula excellent communication skills ability interact levels within company selfstarter comfortable working team environment individual projects effectively communicates areas company maintain accurate records company name city state quality assurance specialist 092013 022015 responsible systems involving quality assurance albion facilities oversee improve facilitys current quality manufacturing functions designed implemented update quality trending measures albions facilities trending measures include tracking material yields well costs measures published company wide formalize summary data presented executive staff designed implemented testing program testing particles oil water microbial levels compressed air system according iso 8573 currently metrology training program upon completion design implement program inspection calibration tracking instruments tools relating production according iso 17025 formal nsf gmp training trained employees gmp iso 90012008 standards member material review board board reviews determines direction product disposition project planning direct inspection products ensure adherence established standards quality prepare review organize quality assurance data documentation write revise review approve standard operating procedures facility work instructions inspect audit facility daily formal reviews published reviewed production staff write revise review master manufacturing records mmr quality control documents include batch records pertaining production lot material review batch records adherence quality haccp plan provided direct involvement design implementation new procedures relating inhouse projects develop improve manufacturing systems processes according gmp 21 cfr 111 iso standards excellent communication skills ability interact levels within company selfstarter comfortable working team environment individual projects supervisor kory longhurst 8017257348 okay contact supervisor yes company name city state specimen processor 062010 092013 facilitates laboratory organization patient care ordering preparing directing testing appropriate lab testing trained mentored new employees responsible accurately receiving ordering processing labeling auditing specimens according established procedure recognize factors may affect testing outcomes take appropriate action solve problems consistently documents solutions according established protocols trained maintained appropriate knowledge computer systems test ordering practices insuring specimens properly entered computer systems effectively communicates specimen collection handling requirements providing service external internal customers performs documents quality assurance checks provide correctionmaintenance identify opportunities continuous process improvement executes project conception data collection implementation performs sterile specimen preparation techniques follows appropriate documentation protocol properly identify patients correctly labels samples assist testing attended completed specimen processing school atihc many customer service duties area working home health nurses couriers department techs taking outside calls hospitals clinics physician offices processor mckaydee member idea team participated approved implemented process improvement ideas departments within laboratory company name city state claims processor 052001 072002 processed medical claims assured proper payment accordance benefit plan provided customer service plan benefits provider networks available services resolved claim issues members providers company name city state rural carrier trc 062000 072001 proficient areas mail delivery numerous duties include limited maintaining personal vehicle use route sorting casing mail according postal regulations maintaining proper forms regulations special handling mail bundling mail loading vehicle delivery collecting mail parcels performing follow customers always maintaining complete organized records delivery maintained neat organized working area company name city state owner 091999 072012 extensive experience customer service relating online sales marketing developed detailed ads accurately describe wide range products health supplements cars home items worked oneonone vendors wholesalers distribution products company name city state chemist 061997 091999 tested environmental samples pesticides herbicides developed maintained quality assurance measures relation pesticide enforcement grant required laboratories determined type extent testing required ascertain quality samples submitted analyses analyzed interpreted test results order assist administration laws regulations specifications relating pesticide formulations residues found made final decisions pertain chemical content individual samples prepared official reports may called upon testify court commissioner experience using gas chromatography high performance liquid chromatography company name city state customer service representative claims processor 041996 031997 extensive training processing analyzing adjudicating claims performed complete detailed followup inquiries providers subscribers departments within mountain state extensive experience urgent resolution problems research using available resources whether inquiry received telephone correspondence person experience using numerous databases knowledge icd9 cpt hcpc coding versatile throughout workload able switch tasks immediately accuracy efficiency company name city state project coordinator 101992 041995 maintained accurate records pertaining productivity budgeting generated researched developed effective methods locating people government commercial academic clients researched investigated located people using variety costeffective methods include searches national regional databases telephone interviews library searches analyzed wrote produced locator reports clients fully describe locations people methods used locate extensive experience accessing analyzing credit reports company name city state chemist ii 051990 051992 direct work breakdown scheduling lab preparation execution clean maintained specific operating procedures insured successful prosecution court law performed numerous chemical procedures including tlc hplc elisa testing methods maintained records accountability samples testing equipment various stages testing procedures education currently enrolled accounting 2018 champlain college city state currently enrolled bachelors degree chemistry 081992 virginia tech city state ba chemistry job related training quality assurance specialist nsf 21 gfr 111 course completion quality assurance specialist aircheck academy trace analytics corporation course completion compressed air testing food grade facility according iso 8573 specimen processing school intermounatin health care june 2010 july 2011 skills regulatory compliance document control quality assurance auditor gmp iso 9001 nsf calibration medical coding customer service databases microsoft office sharepoint process improvement product testing project planning research
AGRICULTURE
team member pricer career overview retail operations management inventory control product pricing dedicated experienced business professional tradition performance excellence achieving surpassing corporate goals sales operations merchandise customer service safety standards replenishment · foster cooperation build trusted relationships clients staff management staff training · train staff club procedures company policies practices computer usage team leadership · provide analysis resolution internal organizational issues problems cash accountability · computer literateadept using proprietary systems appointments ar program payrolltimekeeping registration customer accounts kronos payroll system accounts receivable · tactful calm dealing sensitive situations resolving patron issues financial reporting · solid work ethic meticulous organization pride work positive cando attitude osha compliance core strengths strong organizational skills active listening skills sharp problem solver energetic work attitude inventory control familiarity top sales performer visual merchandising proficiency work experience 072012 current team member pricer company name city state set store prior grand opening selected products sold priced accordingly placed product sales floor worked team member performing cashier duties product assistance cleaning crosstrained provided backup customer service representatives needed expressed appreciation invited customers return store organized store returning merchandise proper place 011990 012012 club managerassistant manager · sales managerassistant manager · operations manager company name managed operational areas busy fitness club 6 direct reports total staff 30 400800 daily patrons operational areas included customer service programs personal training retail sales kids club maintenance financial management payroll accounts receivable sales reporting budget management company name responded quickly customer inquiries issues maintain high level member satisfactionretention influenced prospects sold memberships accounted cashcredit card receipts conducted facility tours new member orientations developed new member fitness goals scheduled appointments registered patrons classes personal training fitness sessions drove revenue growth referrals building positive enduring relationships members processed contracts payments membership corrections programs oversaw entire program schedule ensuring instructors commitment participant registration monitored program enrollment ensure profitability personal training monitored new memberships ensure participation new member session personal trainer identified communicated customers needs personal trainers accountable 20000 monthly budget sold individual personal training sessions customers retail sales accountable 30000 annual budget nutritional items ancillary merchandise maintained proper levels inventory meet customer demands opened closed balanced pos system daily basis scheduled nursery personnel monitored attendance evaluated performance enforced company policies minimize risk potential maintenance communicated equipment malfunctions maintenance staff sustain high level equipment reliability scheduled monitored nightly facility cleaning responded immediately emergency situations prepared submitted timely accident reports staff management hired trained motivated evaluated disciplined staff achieve corporate performance standards coached mentored employees contribute clubs success conducted ongoing staff training operations management organized department schedules ensure adequate coverage efficient operations consistently achieved percentage budget bonus pay meeting surpassing corporate goals previous experience includes various management roles chicago health club educational background business administration curriculum bally total fitnessmonthly trainingmeetings increase skill level management sales marketing accounting moraine valley community college city state skills accounting accounts receivable budget management budget business administration contracts credit customer service staff training financial management inventory marketing meetings operations management payroll personnel policies pos retail sales sales sales reporting staff management trainer
FITNESS
benefit advocate career overview customer service representative maintains high level professionalism patience efficiency minimize customer dissatisfaction increase customer loyalty core strengths strong organizational skills ms word ms excel ms powerpoint ms office publisher outlook loan servicing systems mspfidelity seas image viewer legal search engine lexis nexis westlaw crm selling system citrix online medical software encoder pro medpolicy negotiation competency active listening skills seasoned conflict resolution sharp problem solver courteous demeanor employee relations specialist high customer service standards customer service management expertise troubleshooting skills telecommunications knowledge work experience benefit advocate march 2015 current company name city state provide excellent customer service responding customer interactions via telephone email internet professional courteous accurate manner recording brief overview communication resolves customer inquiries concerns first call resolution assist members needs regarding benefits eligibility claims financial spending accounts correspondence answers customers questions help guide educate selecting best benefit plan options maximize value health plan benefits helping understand select quality care providers intervene care providers doctors offices behalf member assist appointment scheduling connections internal specialists assistance assist negotiating fees healthcare providers behalf members encourages selfsufficiency assisting members navigating company websites cell phone applications tools take ownership call build rapport providing resolutions behalf member real time creates generates initiates requests customer callbacks allow research followup customer research complex claims issues across multiple databases work support resources resolve customer issues addition collaborating departments resolve escalated issues provide benefits education status previously submitted preauthorizations predetermination requests exceeds performance goals established position areas efficiency call quality customer satisfaction first call resolution attendance participates supports development implementation special projects research solve claims billing issues helps members eligibility benefits coverage questions interfaces insurance carriers physicians hospitals healthcare providers online customer service representative aerotek contractor december 2014 february 2015 company name city state provide excellent customer service responding customer interactions via telephone email internet professional courteous accurate manner recording brief overview communication contractedtemporary assignment assisting customers enrolling online banking resetting user names passwords responsible updating accounts correct information proper reception advanced access codes financial transfers bill pay assisted assist customers accessing accounts due customer account protection blocks prevent fraud offer advanced protection senior customer service representative september 2013 april 2014 company name city state xerox corporation provide excellent customer service responding customer interactions via telephone email internet professional courteous accurate manner recording brief overview communication provided services wellpoint insurance handled needs medical professionals providing excellent customer service verified benefits eligibility medical policies claim statuses researched confirmed icd9 cpt diagnosis codes billable valid based medical necessity via online medical software encoder pro medpolicy sales representativeholistic health coach march 2011 december 2014 company name city state provide excellent customer service responding customer interactions via telephone email internet person professional courteous accurate manner recording brief overview communication ceocoo health wellnessweight management company successfully sold thirty thousand dollars first six months business managed team nine health coaches traveled country networking building brand successfully conducted cold warm sales calls persuaded clients adopt unhealthy lifestyles eating habits conducted weekly consultations via phone video chat andor social media forum collaborated oneonone clients identified dieting weight loss challenges set realistic dietary goals designed weight management menus collaborated clients create options achieve healthy results according body type coached observed monitored results altered individual programs celebrated milestones duties also included office management customer support online order status history logged tracked managed leads contacts organizations partners vendors suppliers office management administrative support including new health coach recruiting training filing deposits trade shows conferences weight release parties successfully supported branding ability communicate healthy lifestyle practices behavior modifications clients maintained knowledge base products nutrition healthy active lifestyle effectively used consulting coaching customer service inside sales aggressive phone skills maximize revenues strategically utilized reports meet performance expectations achieve goals hit sales quotas resolved customer issues escalations mortgage insurance customer service representative june 2008 june 2011 company name city state subject matter expert sme solely selected train new hires contracted company wells fargo promoted senior mortgage insurance customer service representative provide excellent customer service responding customer interactions via telephone email internet professional courteous accurate manner recording brief overview communication inbound customer service representative hazard insurance clients assisted borrowers external customers maintained hazard flood lender placed insurance policies mortgage loans assisted manual production training development new hires specific campaigns educational background associate science paralegal colorado technical university coursework paralegal studies skills accounts payable receivable administrative support filing researching banking billing branding consulting customer service customer support telephone data entry ms excel ms office outlook ms powerpoint publisher ms word employee training human resource recruiting payroll policies quality rapport insurance coaching medical billing coding icd9 icd10 mortgage loans negotiating networking office management selling sales scheduling taxes phone skills phone trade shows type video websites
ADVOCATE
claims service manger professional summary serviceoriented manager delivers high quality customer service accurately assessing client needs recommending useful policies products excellent investigation attention detail skills skills property insurance report development critical thinking project planning types number wpm work history 052014 current claims service manger company name – city state 112005 102008 associate claims adjuster company name – city state 042012 052014 casualty auto adjuster ii company name – city state investigates evaluates negotiates adjusts moderately complex auto claims presented insured confirm coverage determine legal liability equitably settledefend compliance state regulatory requirements works limited supervision perform work assignments problem resolution recognizes life events understands members needs provides advice order deliver appropriate solutions members accomplishments provides autocasualty claims service via internal channels phoneemailfaxmailother electronic channels members thirdparty customers adjusts moderately complex auto claims severity claims includes soft tissue losses involving neck injury back injury pipmed pay acquires applies intermediate knowledge pc insurance industry products services processes include pc insurance policy contracts coverages usaa claim handling process procedures collaborates team members resolve issues identify appropriate issues escalation partners andor directs vendors internal business partners facilitate claims resolution contributes business goals performance metrics effectively uses tools technology supports workload surges andor catastrophe operations needed include working significant overtime designated cats usaa internal catastrophe unit property hurricane katrina hurricane irene super storm sandy 082004 092004 auto adjuster company name – city state investigate adjust settle complex auto mobile home boat motorcycle claims maintained diary management field inspections completed inspection appointments within cat database triaged damage proper handling schedule tow appointments salvage appointments customers issued payments proper closing set hard files proper documentation storing 072001 122004 claim representative company name – city state investigate adjust pay claims call center environment consistently provide demonstrate superior customer service handle process calls detailed accurate manner complete coverage investigations ensure proper coverage limits applied interpret policy information provide coverage glass damage take recorded statements adjust determine liability negotiate glass shops vendors order obtain fair reasonable price 042001 102008 associate claims adjustersettle loss company name – city state 122004 052005 immediate response unit representative company name – city state education current master science criminal justice sul ross state university city state 1 2011 ba criminal justice sociology lady lake university criminal justice sociology minor sociology 1 1998 eagle pass high school courses include criminal law criminal investigations theories criminal justice corrections crimes children adults tort liabiity 2011 bachelor arts criminal justice lady lake university city state 2011 internship medical death investigations bexar county medical examiners office city state assisted onduty bexar county medical investigator collection information pertaining scene investigations interview witnesses physicians police officers relatives scene photographs intake photographs morgue checkin evidence collection scene investigations log count medications office duties include faxing medical records police reports answering telephones delivering reports medical examinerunited services automobile association auto claim adjuster ii 1st party injury affiliations student associate member association certified fraud examiners certifications tx casualty property license skills c call center closing contracts cpt coding criminal justice customer service database documentation email fax faxing insurance iso law legal lexis nexis medical billing access excel mail office outlook express powerpoint works police problem resolution processes fluent spanish supervision telephones phone additional information johns outstanding client focus led usa bank branch outperform others surpass annual profit goals henry adams financial manager usa bank
AUTOMOBILE
patient care technician professional summary proficient caring nursing team member offering 6 years patientfacing experience adept addressing patient needs compassionate care attention detail diligent maximizing satisfaction safety wellness serving patients backgrounds skills patient services feeding assistance qualified patient transport adaptable professional bedside manner culturallycompetent care mobility assistance aptitude infection control aseptic procedures documenting behaviors patient assessments conducting intakes data entry measuring bodily fluids direct patient care inpatient care patient privacy charting clinical documentation recording vital signs work history patient care technician 032015 current company name – city state direction nurse manager designee patient care technician assists work registered nurse meet needs patients order provide safe quality care implements progressive mobility guidelines ambulating turning repositioning patients uses patient handling equipment tasks lifting transferring repositioning transporting patients may also transport patients within medical center deliver pick specimens prescriptions assisting activities daily living including limited feeding bathing toileting providing water answering phone oral care patient monitoring obtaining recording reporting vital signs weights measuring recording inputsoutputs certified nursing assistant 052014 022015 company name – city state helped patients effectively manage routine bathing grooming hygiene needs assisted patients mobility needs including moving beds organizing wheelchairs preparing assistive devices gathered dietary information assisted feeding monitored intake help patients achieve nutritional objectives support participated fun activities including bingo music patients day boost mood improve overall memory provide light entertainment cared average 7 patients per pm shift facility delivering highquality efficient support meet needs private duty home healthcare aide 012013 112013 company name – city state cooked meals assisted patients eating tasks support healthy nutrition provided assistance daily living activities dressing grooming bathing toileting patient managed large range services including pet care phone screening shopping performed household tasks laundry dusting washing dishes vacuuming accompanied clients medical appointments retail associate 122009 012011 company name – city state organized store merchandise racks displays promote maintain visually appealing environments offered customer topnotch personal service polite support boost sales customer satisfaction skilled using cash register including processing sales discounts refunds greeted customers helped locate merchandise suggested suitable options education high school diploma armijo high school city state college degree criminal justice nursing solano community college city state certifcate medical assisting 2011 boston reed city skills patient services feeding assistance qualified patient transport adaptable professional bedside manner culturallycompetent care mobility assistance aptitude infection control aseptic procedures documenting behaviors patient assessments conducting intakes data entry measuring bodily fluids direct patient care inpatient care patient privacy charting clinical documentation recording vital signs work history patient care technician 032015 current company name – city state direction nurse manager designee patient care technician assists work registered nurse meet needs patients order provide safe quality care implements progressive mobility guidelines ambulating turning repositioning patients uses patient handling equipment tasks lifting transferring repositioning transporting patients may also transport patients within medical center deliver pick specimens prescriptions assisting activities daily living including limited feeding bathing toileting providing water answering phone oral care patient monitoring obtaining recording reporting vital signs weights measuring recording inputsoutputs certified nursing assistant 052014 022015 company name – city state helped patients effectively manage routine bathing grooming hygiene needs assisted patients mobility needs including moving beds organizing wheelchairs preparing assistive devices gathered dietary information assisted feeding monitored intake help patients achieve nutritional objectives support participated fun activities including bingo music patients day boost mood improve overall memory provide light entertainment cared average 7 patients per pm shift facility delivering highquality efficient support meet needs private duty home healthcare aide 012013 112013 company name – city state cooked meals assisted patients eating tasks support healthy nutrition provided assistance daily living activities dressing grooming bathing toileting patient managed large range services including pet care phone screening shopping performed household tasks laundry dusting washing dishes vacuuming accompanied clients medical appointments retail associate 122009 012011 company name – city state organized store merchandise racks displays promote maintain visually appealing environments offered customer topnotch personal service polite support boost sales customer satisfaction skilled using cash register including processing sales discounts refunds greeted customers helped locate merchandise suggested suitable options
HEALTHCARE
research associate summary 15 years research experience agricultural research 5 years extension experience agronomic resource professional phd soil science crop physiology minor strong experience conducting managing research trials various crops strong experience various crop production systems strong multidisciplinary background customer support field research strong experience gis web application development using html5 javascript css3 php strong experience water nutrient management drought stress instruments licor 6400 ciras3 campbell scientific gc hplc wireless irrigation strong skills areas statistical design data analysis agricultural extension highlights x x x x x accomplishments experience research associate january 2015 current company name managing sustainable horticultural crop production environment control hydroponics tomato production controlled environment light water nutrients identification characterization drought nutrient stress resistance varieties university kentucky 2010 july 2014 dec production environments field crops nursery green house high tunnels plasticulture vegetables conducted field trials irrigation nutrient management nitrogen cycling developed physiological models water use irrigation scheduling nursery crops strong background growth development phenology various crops multistate usda project collaboration industry sustainable nursery practices presented results grower meetings national international scientific meetings developed programs automation irrigation volume timing frequency working knowledge drip sprinkler irrigation systems compost spreaders mulchers bed formers chop gates worked closely growers industry obtaining firsthand information field prepared successful grant proposals technical reports popular articles peer reviewed papers research assistant plant soil sciences dept univ kentucky 2006 aug 2010 may field investigations spatial variability soil water storage nitrogen status corn winter wheat notill farmers field used soil water sensing capacitance probe crop growth sensors green seeker hydron sensor spectro radiometer assess spatial variability field scale practical knowledge field equipment fertilizer applicators cultivators tractors combines agricultural officer july january 2004 february 2006 company name acted technical consultant effective knowledge translation transfer technology worked agronomic practices field crops fruits vegetables trees solved site specific soil nutrient pest disease problems field junior research fellow dec january 2000 december 2002 company name senior research fellow kerala state land use board govt kerala 2003 april 2003 oct identified farming systems suitable different agroecological zones kerala state india development site specific nutrient management strategies farm models kerala investigated rice response nitrogen fertilization farmers fields used simulation models transfer nitrogen fertilizer recommendations rice tracts across soil climatic barriers research assistant nov january 2000 may 2000 company name developed sustainable technologies retain soil moisture vegetation eroded regions using coir geo textiles identified different types coir geo textiles conserving soil water varying slopes education phd soil science crop physiology 2010 university kentucky city soil science crop physiology ms soil science agricultural chemistry 2002 tamil nadu agricultural university india soil science agricultural chemistry 2000 kerala agricultural university india phd dissertation soil water crop growth processes farmers field ms theses modeling rice response agrotechnology transfer publications nambuthiri fulcher r geneve 2014 microirrigation systems potinpot ornamental nursery production goyal ed microirrigation management trees vines crc press coolong nambuthiri r warner 2014 tensiometer based automated irrigation tomato plasticulture goyal ed microirrigation management trees vines crc press ethan h nambuthiri fulcher r geneve 2014 comparing substrate moisturebased daily water use demand irrigation regimes oakleaf hydrangea grown two container sizes scientia horticulturae 179 132139 nambuthiri ingram 2014 sustainable ground cover production sustainable kentucky landscapes horttech 24 1 nambuthiri fulcher koeser r geneve g niu 2015 moving toward sustainability alternative containers greenhouse nursery crop production review research update horttechnology 25816 nambuthiri g niu g bi fernandez r geneve 2015 substrate temperature plastic alternative nursery containers horttechnology 2515056 geneve r nambuthiri fulcher e hagen 2014 irrigation application efficiency calculation sprinkler irrigated container plants grown sensor based irrigation scheduling acta horticulturae skills automation consultant dec fertilizer grant proposals irrigation managing meetings modeling oct phd processes research scheduling scientific simulation translation articles
AGRICULTURE
business development manager summary experienced manager highly motivated vast knowledge retail industry perfect role model team able coach give feedback build morale roll initiatives make recommendations merchandising product presentation able handle highprofile handson management roles require commercial acumen creative flair exceptional person also able drive brand availability willing take board new ideas adapt make ambitious passionate everything comes strong sales service background allows thrive competitive challenging retail environments right ready qualified next stage already hugely successful career looking forward making significant contribution future employer highlights •organizational planning skills •customer service •it skills shoppertallyvoyager •business commercial acumen •drive motivation initiative • good team player •oral written communication •numerical analytical ability • creativity imagination •ability lead motivate team •influencing negotiation •work pressure deadlines accomplishments •opened 4 ebos uspolo assn stores within franchise network pch life style ltd •opened 5 ebos 50 mbos brand john players •achieved best bdm award 0 shrinkage entire region •increased sales volumes 70 single financial year brands •established market mbo denizen channel coastal ap territory •achieved best store manager award highest sales month january 2010 peter england store •achieved targets ebos •opened first ever double brand store uspolo assn flying machine vijayawada andhra pradesh 2011 experience business development manager mar 2014 current company name city state handling brand ramond develop sales marketing strategies drive sales growth assigned area develop manage efficient distribution network improve sales performance manage sales team sales growth revenue enhancement conduct market research understand competitors market trends provide innovative ideas suggestions improve market presence coordinate zonal sales manager enhance sales performance maintain relationship existing customers repeat business build sales culture sale centric atmosphere among team members maintain contacts financial center personnel processionals personal contacts build referrals provide timely feedback sales personnel regarding sales performance provide trainings educational workshops challenging opportunities enhancing career growth employees conduct business plan review meetings sales team develop creative promotional strategies attract customers appreciate contributions accomplishments sales employees proper rewarding mechanism develop performance improvement plan sales team meet performance goals area sales exe nov 2012 mar 2014 company name city state •work involves selling popular premium brand john players •handling 11 ebos retail parameters •expansion mbo ebo business •monitoring trade operation entire coastal andhra pradesh •in charge 50 retail dealers coastal ap •development trade marketing strategy achieve defined business objectives across product categories •shapes brand strategy working brand team incorporate feedback affiliates apply regional judgment align choices global leadership team •contribute companys goals objectives improve brand customer satisfaction productivity •establishing channel strategies implementing associated plans •development trade promotional plan key customers channels •handling field venue bookings channel sales • form communication directly indirectly linked companybrand equity works strict supervision taking responsibility marketing team •working closely key retailers provide category shopper insights drive performance •managing motivating team increase sales ensure efficiency •managing stock levels making key decisions stock control retail stores •analyzing sales figures forecasting future sales •analyzing interpreting trends facilitate planning •using information technology record sales figures data analysis forward planning •dealing staffing issues interviewing potential staff conducting appraisals performance reviews well providing organizing training development •ensuring standards quality customer service health safety met •resolving health safety legal security issues •responding customer complaints comments •organizing special promotions displays events •attending chairing meetings •updating team business performance new initiatives pertinent issues •maintaining awareness market trends retail industry understanding forthcoming customer initiatives monitoring local competitors •initiating changes improve business eg revising opening hours ensure stores compete effectively local market business development manager jul 2010 nov 2012 company name city state •work involves selling popular premium brands fashion quotient •handling 4 mbos fashion quotient stores visual merchandising operations etc •its inventive pch lifestyle ltd •handling 18 ebos visual merchandising operations etc •training store manager product knowledge also sales pitch etc •retail stores maintenance supervising •driving stores towards profitability organization •providing value added services customers long term business relation ship •arranging different promotional activities store surroundings store manager jun 2009 jul 2010 company name city state •work involves selling popular brand peter england •touring sales floor regularly talking colleagues customers identifying resolving urgent issues •promoting organization locally liaising local schools newspapers community general •dealing sales required •to give correct guideline ccas motivate achieve store targets foor manager may 2008 jun 2009 company name city state •work involves selling brands local brands •leading team towards floor target achievement •serving customers • arranging window displays • ordering stock • stock taking inventory • cleaning store display area • convening team meetings • recruiting training new team members • supervising staff • performing ad hoc tasks • delegating workload •assisting store operations education mca coumpter 2008 kgrl pg college city state india postgraduation mcafrom kgrl pg college affiliated andhra university year 2008 1st class 71 bachelors science 2005 kgrl degree college bachelors degree science kgrl degree college affiliated andhra university year 2005 60 personal attended product training program arvind brands ltd pch corporate office communications skills costumer service workshop madura garments aditya birla group attended training program inspire one building sales excellence communication profiling itc lrbd head office personal information driving license qatar valid driving skills •proficient use msoffice word excel powerpoint •voyager shopper 08 09 tally focus integrated erp software retail garment stores
BUSINESS-DEVELOPMENT
hr specialist summary possess 15 years experience hr classificationcompensation lead hr specialist recruitment managed recruitment efforts included qualifying candidates based documented knowledge skills abilities match organizational resource needs ensured candidate fulfillment preemployment process ie background checks drug screens reference checks developed implemented competency skillbased pay programs variety occupations including medical nurses mechanical machine operators civil engineers led statewide review jobs 18000 employees toward determining appropriate flsa designations eg executive administrative computerrelated creative provided executive middle management consultation toward acquiring classlevels roles necessary accomplish departmental goals objectives resulted mission successes training development eight years experience training development included development delivery leadership managementsupervisory skills acquisition additionally developed policy procedural training including performance management interaction management ada prevention workplace violence sexual harassment skills management consultation negotiation outlook erecruitment hr policiesprocedures provision excellent customer service microsoft applications word excel powerpoint skills problemsolve serve change agent ensure hr functions included organizational missions negotiate budget revisions include hr initiatives ensure excellent customer service delivery provide statefederal softskills managementemployee training conduct job analyses well conduct compensationjob market analysis deliver measure leadership training develop implement monitor performance management develop implement monitor personnel policies procedures manage fullcycle recruitment experience 032016 082017 hr specialist company name city state managed fullcycle recruitment efforts multistate needs ensured candidate job qualifications matched minimum ksas completed preemployment processes background checks drug screens reference checks conducted onboarding orientation conducted initial phone screens recommended applicants onsite interviews contacted candidates salaryhourly wage offers negotiated start dates 082014 062015 hr analyst company name city state conducted analysis 50 roles 250 positions within 10month period recommended developed implemented new classification levelbased evolution roles security radiation classes conducted labormarket studies recommended implemented monitored compensation practices recruitment reviewed approved referred candidates managements selection based documented ksas required education experience requirements budget daily contact budget manager ensure request additional salary needs included budgetary revisionsand legislative special requests salary administration reviewed justified approved management requests salary adjustments based expanded variety scope responsibilities determined appropriate percentage increase status tempperm 032013 062013 manager classificationcompensation company name city state reduced established timeframe individual job analysis average four months 11 calendar days established requirement template project management communication plans prioritized assigned classification compensation studies reviews established coordinated recruitment referrals cabinet council state members conducted statewide flsa evaluations resulted appropriate designations ensured legaljustified salary administration practices 102012 022013 manager recruitmentclassificationcompensation company name city state reduced backlog managementrequested classificationcompensation studies individual job reviews 100 win fourmonth period supervised recruitment efforts occupational needs hospital wellversed neogov erecruitment reviewed management requests occupational individual position studies toward upgrades reallocations downgrades salary adjustments competency skillbased pay programs nurses mechanical trades institutional services personnel 062004 012013 senior hr analyst company name city state oversight hr classificationcompensation activities 12 field hr managers analysts project manager variety occupational competency skillbased pay programs managed statewide competencybasedpay program nurses qualified applicants jobs reviewed approved requests salary exceptions career progressions inrange salary adjustments led statewide flsa designation analysis 18000 employees processed reductioninforce activities developed delivered training departmentwide employees regarding variety regulations laws rules policies procedures ensured field hr managers fulfilled performance management initiatives 062000 052004 senior hr analyst company name city state facilitated development statewide policies procedures competency skillbased pay programs partnered managers agency leaders create cbps technical softskills managed statewide skillbased pay program machine operators 061996 052000 training development specialist company name city state assessed educationaltraining needs developed delivered evaluated leadership technical administrative statefederalmandated employee training based astd principles served team lead development delivery statewide initiatives performancebased pay performance evaluations major contributor toward research development internal ethical practice trainerseducational leaders education training 2007 bachelor arts english litlanguage nc state university city state us
HR
financial sales consultant professional summary articulate project manager driven succeed strategic planning client relationship management expert core qualifications written communications media relation planning secondary research promoting marketing public relation event coordination typing 70wpm campaign managementpress kit construction copy editing new media nmls certified interests phi beta sigma fraternity inc alpha chapter social chair fundraising cochairyouth activism leader nccj lead diversity counselor landlord rental properties skills team mediation budget management delegation expert focus results team growth additional information experience financial sales consultant 102013 current company name city state conducted analysis address customer service score issue led overall increase gallup score 42 493 3 months responsible basic bank operations teller transactions well opening new accounts order hit regional goals monitored multiple databases keep track product usage amongst new clients led team awareness knowledge products used clients gained title strategic promotional captain due creation stellar promotional campaigns allowed branch see higher numbers accounts opened compared last year responsible successful opening atleast 20 accounts 4 booked credit cards 3 qualified investment leads monthly basis developed relationships clients successful enough take part pnc investment sector resulted 125 million dollars new investable funds passed nmls licensing test allows person broker loans mortgages needed clients organized executed successful branch outreach event garnered 72 new accounts holiday weekend coownerfinancial liaison 042011 current company name city state • responsible contacting investors presenting farm production reports • develop maintain organization system average quarterly production growth • manage financial records pertaining accounts receivable accounts payables • successfully led key projects resulted garnering new business partners • responsible yearly week long visit property best understand state farm employees new needs may occurred • developed sustainability action plan insure longevity businesss relationship clients employees immediate community plan included weekly health screenings employees well daily meetings ground staffs awareness ebola outbreak management traineeoffice manager 022011 072012 company name city state prior employment office gone 9 months without receiving satisfactory customer service score since employed office seen 7 month streak satisfactory customer service scores reviewed provided comments adequacy documents took necessary steps cure deficiencies record keeping personally responsible increasing average price per rental 2704 2932 personally responsible increasing revenue per car 76932 2011 91032 2012 upon 5 month review managed small car prep team led region car cleanliness customer approval score responsible educating renters car safety importance limiting financial risk showing importance benefits enterprise coverage led weekly regional conference calls goals promotions night auditor 092009 072009 company name city state • corrected organized total daily revenue hotel rouge average exceeded 25000 revenue • performed nightly maintenance hospitality functions hotel patrons services including limited room service special room set ups valet services • setup daily morning refreshment area guests included continental breakfast mimosas • developed lincoln towncar team routine pickup drop offs hotel guests thus limiting wait times improving customer service auditor intern 062009 082009 company name city state reviewed audited budgets 70 public schools representative auditor state nj budgets included purchasing refrigerators textbooks school supplies health fitness posters fitness gear students heating cooling systems normal monthly safety needs approved ensured workplace conditions student used facilities based upon state guidelines recorded reported schools failed state standard budget compliance agreement allowed shut school summer programs seen fit developed action plans goal set schools failed according state guidelines action plans included repair dates proper repair materials documented proof purchase items used pass inspection program licensing renewals education 2009 howard university city state usa bba marketing professional affiliations
AGRICULTURE
freelance graphic designer highlights web print design skills software visual elements imagephoto layout typography color management image file prep retouching resizing formatting packaging press check software adobe creative suite photoshop design illustrator acrobat creative cloud tumblr square space word press basic html css microsoft office word excel power point outlook mac os 1011 experience freelance graphic designer 052016 current city state influential graphic designer highend jewelry company new york city brought originality curiosity enthusiasm accountability grit table everyday nearly four years started jewelry company called wyndesigns college brand encouraged women wear name proudly gia accredited gemologist professional played instrumental role development rollins college womens lacrosse program captain senior year website rollins college portfolio design experience created icon logo evolve space company provides open space environments professionals organizations work build pursue visions missions modern collaborative space working directly founder successfully brought vision life providing multi functional icon fit different web print scenarios graphic designer assistant 042012 012016 company name city state lead graphic designer companys madison avenue jewelry boutique owned new york city philanthropist ann ziff produced advertisements exhibition invitations marketing materials executing multiple simultaneously demanding deadlines ran oversaw production process print web projects listed executing multiple jobs simultaneously demanding deadlines worked individually well collaboratively boutique manager offsite art directors producers photographers printers presented assets boutique owner clear professional manner organized photo shoots prepared pieces respective set ups prior shoot directed photographers product placementlayout shoot updated maintained boutiques website social media outlets instagram facebook twitter yext event coordinator managed logistics offsite organizations cohosting event coordinated caterer decorations handled rsvp lists ran jewelry production fabrication oversaw shipping raw materials repairs tamsen z frequently communicated assisted boutique cliental directly conducted directed store inventory updated jewelry database gemini handled gift purchases distribution family friends clients members several philanthropic boards included metropolitan opera lincoln center metropolitan museum art assisted personal correspondence edited met opera acknowledgement letters written anns behalf communicated revisions development office mail phone management scheduling travel arrangements required excellent verbal communication skills owner designer wyndesigns october 2011 designed sold bespoke key chains line created managed sold work amethyst jewelry boutique bethesda maryland donated pieces charity auctions childrens hospital holiday gala washington dc experienced sketching hand sawing welding soldering annealing forging bezel setting sanding polishing 112011 032012 city state handled custom client orders worked customers assisted trunk shows updated website created beaded jewelry boutique education 2011 bachelors degree rollins college studio art city state gpa gpa 313 national society collegiate scholars phi eta sigma freshman year captain womens lacrosse team education chairman kappa kappa gamma studio art gpa 313 national society collegiate scholars phi eta sigma freshman year captain womens lacrosse team education chairman kappa kappa gamma 2013 gemological institute america completed courses jewelry essentials colored stone essentials diamond essentials 92nd new york city may 2010 university edinburgh college art city scotland completed courses metal sculpture wire jewelry summer program 2009 rhode island school design city state completed introduction metal jewelry course summer program skills adobe creative suite acrobat photo photoshop advertisements art avenue c color com communication skills css client clients database functional graphic designer http basic html illustrator image inventory layout letters logistics logo mac os marketing materials materials excel mail microsoft office office outlook power point word packaging press print design printers repairs scheduling sculpture shipping sketching soldering phone travel arrangements typography vision website welding written
DESIGNER
finance customer care rep lead summary property manager vast experience real estate management strengths include sales skills critical thinking ability communicate individuals levels highlights microsoft office 2010 microsoft project 2007 sage timberline accounting yardi voyager microsoft office 2010 suite sage timberline office yardi voyager payroll expertise fair housing mandates knowledge leasing market conditions multifamily property management strong organizational skills sharp problem solver training manual contributor dedicated process improvement accomplishments developed annual budgets including determining short longterm goals support overall profit growth objectives experience finance customer care rep lead 052012 current company name city state created new processes systems increasing customer service satisfaction developed highly empathetic client relationships earned reputation exceeding customer expectations crosstrained provided backup customer service representatives needed resolved customervendor issues timely accurately worked strict deadlines responded customervendor requests 24 hour sla interacted vendor followup payment statuses expedited resolution payment issues promptly responded general inquiries members staff clients via mail email fax processed credit card payments customers created training materials used new hires cross training aids members finance team payroll ar manager 052010 012012 company name city state manually process time cards payroll system clarify errors approximately 250 employees well manage payroll 40 salaried employees submit certified payroll clients verifying federal guidelines followed executed accounts receivable reporting enhancements reconciliation procedures helped implement biometric time card system prepare monthly aia construction billings special clients forms based work performed send client make collection calls billings submitted project payment dates prepare update monthly collections report daily cash collections senior management attend preconstruction meetings verification accounting contact information billing forms tax exemption statuscertificates process weekly payroll payroll taxes 401k payments using sage timberline accounting software deposited third party checks assistant site manager 062009 012010 company name city state interviewed prospective tenants recorded information regarding certain needs qualifications executed daily operations multiple rental properties prepared lease rental agreements lessees collected specified rents fees arranged alterations maintenance upkeep reconditioning property prepared coordinate marketing via various websites managed accounts payable account receivable functions multiple properties prepared edited distributed letters memos inquiry responses coordinated completion federal physical inspection obtained 99 possible 100 points maintained indepth knowledge competition consistent evaluation market conditions trends collected kept careful records rental payments handled customer complaints personally verify properly handled reviewed completed applications assessed household information file history program regulations conducted annual reexamination appointments housekeeping inspections property manager 102006 062009 company name city state executed daily operations 440 unit apartment townhouse community supervised 9 employees scheduled work hours resolved conflicts determined salaries handled legal proceedings eviction tenants maintained accounting budgetary controls site managed maintained filing system ensuring compliance hud irs directed preparation financial statements reported status properties including occupancy rates lease expiration dates worked closely local housing authority trained new employees yardi system program specialist iii 102004 102006 company name city state managed program ensure implementation prescribed activities carried accordance specified objectives assisted making travel arrangements diverse conferences educational opportunities researched compiled analyzed data several projects successfully managed 20person team deployed various reach programs targeted community created prepared program reports expense reports presentations structured maintained diverse advisory board controlled expenditures accordance budget allocations reviewed reports records activities ensure progress accomplished toward specified program objective maintained data base confidential information administrative assistant 012003 102004 company name city state managed calendar scheduled meetings arranged facilitated presentations organizations served administrative contact clients external associates created maintained data base contacts well mailing lists community manager 012000 012003 company name city state coordinated completion 43 million property renovation 90 occupancy rate hired trained new employees section 428 236 housing laws completed critical first year files 176 unit section 42 program worked floating manager number section 42 properties supervised 14 employees scheduled work hours resolved conflicts determined salaries collected kept careful records rental payments oversaw budgeting process 3 assigned properties monitored documented income including delinquencies managed daytoday activities involving tenants subcontractors property management compiled conveyed operational financial data regional manager education bachelors business finance devry university city state coursework business management finance skills accounting accounting software accounts payable administrative aia billing billings budget clarify conferences client clients data base senior management filing financial statements forms legal letters marketing meetings microsoft office office microsoft project payroll presentations progress sage structured tax taxes timberline travel arrangements websites
FINANCE
internal audit assistant professional summary communications professional exceptional writing editing skills extensive experience print web content development media relations special event planning core qualifications experienced adobe photoshop illustrator creative complex problem solving proficient microsoft office suite scala teamsite teammate word press proficient ap style guidelines experience across social media platforms twitter facebook superb writer editor media relations training financial communication deadlinedriven strategic planning sharepoint deadlinedriven experience internal audit assistant march 2013 june 2015 company name city state edit revise audit executive reports presentations ensure highest quality writing facilitate coordinate monthly meetings annual department manager conferences events prepare process expense reports invoices planned travel arrangements 20 executives staff created maintain spreadsheets using advanced excel functions calculations develop reports lists public relations coordinator january 2012 february 2013 company name city state planned publicized events including designing promotional materials organizations quarterly annual summits events assisted designing marketing materials attract sponsors events assisted coordination community relations activities wrote articles press releases organizations newsletter maintained summit website using wordpress developed maintained marketing collateral materials created monitored social media content publications specialist april 2004 november 2010 company name city state responsible project planning design numerous departmental strategic tactical initiatives managed project planning schedules quarterly employee publication included identifying tasks duration resources deliverables researched gathered information content publications edited economic education material including bookmarks publications distributed area schools wrote articles banks quarterly publication internal website employeerelated subjects supervised college interns department wrote press releases reports correspondences worked graphic designers layout publications managed content internal public website worked endusers gauge success messaging managed content software equipment maintenance federal reserve electronic message board system managed maintained crisis communications business continuity plans company facilitated fifth district federal reserve banks regional forums town hall meetings events production assistant february 1995 april 2004 company name city state integral member team assigned task design layout national business magazine authored analytical investigative economic development articles managed press checks fact checking proof reading articles magazine served production coordinator academic publications public policy articles written federal reserve system economists including typesetting print creating editing graphs tables technical charts figures responsible managing sensitive confidential information regarding entire reserve banks crisis management issues successfully led key project designing creating implementing crisis communications survey resulted identifying assessing departmental crisis management training needs analyzed survey data made recommendations management improve departments crisis management process created maintained fifth district federal reserve banks media relations database increased tracking efficiencies incoming media calls requests created edited documents informing staff fifth district federal reserve bank policies procedures forums documented monitored resolved fifth district federal reserve banks faq section external website resulting redesign web page responsible redesign fifth district federal reserve banks code conduct brochure align company branding qualifications relevant experience demonstrated ability interact effectively levels including senior management education bachelor arts bennett college city state skills ap style interpersonal skills community relations crisis management crisis communications database editing onitoring analyzing news social media microsoft office suite write press releases problem solving project planning proof reading p lanning executing employee events social media platforms maintain website writer written verbal communications skills
PUBLIC-RELATIONS
reservations agentfront desk agentguest services agentpbx operator summary highly motivated effective sales representativeadministrative assistant extensive experience hospitality office settings excel organization multitasking fast paced dynamic fluid environments accomplished managing coordinating various tasks schedules proven successful designing executing community building fundraising events activities strong team member capable leading motivating others detail oriented professionl skills amp strengths executive administrative support fluent english farsi urdu hindi customer service telephone front desk reception organization filing database records management research microsoft office lightspeed starguest experience reservations agentfront desk agentguest services agentpbx operator january 2016 current company name city state generate booking requests passenger attractiontransportation bookings answer screen customer calls explain sell transfers day tours including selling services process payment attraction ticketing resolve product service problems data entry inventory accounting greet guests complete registration process include limited inputting retrieving information computer confirmation guest information room rate selection rooms coding electronic keys promoting marketing programs providing welcome packet ensuring guest knows location room andor bell person accompany himher assist guests checkout including limited ensuring rooms services correctly accounted using pointofsale system handling money processing credit debit cards accepting recording various forms payment converting foreign currency making change processing gift certificates cards demonstrate thorough knowledge hotel information including limited room categories room rates packages promotions local area general product knowledge answer guest questions inquiries use upselling techniques promote hotel services facilities maximize room occupancy respond guest inquiries requests resolve issues timely friendly efficient manner field guest complaints conduct research resolve negotiate solutions guest satisfaction receive input retrieve relay messages guests answer heavy volume phone calls work closely housekeeping engineering department assist operations manager sales department adminitrative duties customer service lead january 2015 january 2016 company name city state welcome greet customers modeling positive customer service spirit exhibiting friendly helpful attitude customers associates work store management team set expectations achieve service standards front store high quality storefront presentation empowering associates ensure customer satisfaction provide leadership service associates working registers coordinate register activities partner store management interview hire new team members contribute maintaining safe secure store environment serve manager duty providing store leadership closing shift sales representative january 2013 january 2017 company name city state order maintain replenish merchandise apparel eight 8 highvolume southern california retail stores provide customer service needed promote product sales communicate effectively clients sales representatives ceo take warehouse inventory process label sort warehouse shipments human resources assistant january 2012 january 2013 company name city state provided administrative coordinator services within human resources department well performed administrative tasks accounting engineering departments additional responsibilities included answering phones updating employee information maintaining ordering company supplies enter companywide timesheets scheduling meetings coordinating luncheons companywide events ensuring seamless employee communication conducting security screenings site entry record keeping assigned provide administrative coordinator services cbre facilities management company edwards lifesciences headquarters coordinated accounting department payroll tracked managed time sheets billing invoices packing slips utility bills communicated vendors monthend aging reports statements handled heavy volume calls emails clients regarding facility needs created work orders scheduled events addressed basic maintenanceneeds supply requests communicated facilities engineers clients vendors created activated deactivated facilities access badges dealt security parking human resources issues human resources assistant january 2004 january 2006 company name city state aided oversight 93 employees 30 attorneys handled multifaceted clerical tasks including data entry records management billing communications supported planning coordination human resources hr activities compiled organized personnel records confidential employment records assisted administration daytoday hr operations departmental developments hris employee relations training development benefits compensation executive administration recruitment education training associates degree saddleback community college city state legal administrative assistant certificate south coast college city state skills accounting administrative administrative assistant administrative support basic benefits billing clerical closing credit clients customer satisfaction customer service data entry database debit employee relations fluent english facilities management farsi filing forms hindi hris human resources human resources hr inventory leadership legal marketing meetings access money microsoft office modeling payroll personnel coding quality reception record keeping recording recruitment research retail selling sales scheduling store management telephone answering phones phone transportation urdu
APPAREL
consultant professional summary highly motivated female 3years management experience exceptional people skills looking join growing organization part executive team core qualifications resultsoriented operations management clientfocused microsoft office computer proficient quick learner filerecords maintenance reports generation analysis contract negotiationreviewdrafting financial records processing training development change management contract auditing account management advertising budgeting business development client relations computer literate computer proficient creative problem solving customer needs assessment customer satisfaction customer service domestic international experience expense control internal auditing lead development marketing multitask management product development project management reporting experience company name city state consultant 052014 current conducted detailed site analysis address project overlapping led timely project completion cost savings provided onsite training monitored multiple databases keep track company inventory prepared departmental contracts attorney approval completed company insurance renewals including property workers compensation general liability cargo aviation documents successfully led key projects resulted positive outcome planned executed project effectively controlled release proprietary confidential information general client lists organized coded documents related due diligence acquisitions reviewed provided comments adequacy documents took necessary steps cure deficiencies prepared correspondence accounting financial documents analysis completed company insurance renewals including property workers compensation general liability cargo aviation k r documents prepared departmental contracts attorney approval reviewed provided comments adequacy documents took necessary steps cure deficiencies prepared routine legal correspondence memoranda attorney partners prepared correspondence accounting financial documents analysis company name city state petrolog 092012 012014 role overview role involved proactive implementation health safety environment quality activities support companys objectives described corporate hseq policy main responsibilities provide specialist advice environmental hse matters petrolog demonstrate sound environmental hse management ensure legal compliance minimise potential litigation damage companys reputation ensure compliance wide range environmental safety quality regulations manage petrologs database regulatory permits related documents assist development hseq improvement plans office offshore units complete review environmental performance report month petrologs assets frequent site visits provide environmental support assist iso 14001 verification visits contributions inhouse training competency example preparation computerbased training programmes presentations design hazard identification animations improve environmental awareness personnel attendance provision feedback participation industry networks forums environmental audit team company name city state environmental specialist 092011 092012 act environmental representative business unit regulatory applications permits liaised external consultants regard ongoing certification routine site inspection site visits ensure compliance environmental standards review industries eias eiss environmental authorisations participate regional industrial association committees develop strong working relationship community relations company personnel education master science oil gas enterprise management 2015 university aberdeen city state uk graduated distinction undertook courses petroleum economics project management geoscience sustainable development dissertation best practicable environmental option different energy technologies course developed vast knowledge business skills needed analyse evaluate projects bachelor science environmental management 2011 abia state university city nigeria four years study majored environmental management entrepreneurial development course work included remediation techniques environmental management systems renewable energy technologies dissertation environmental impact assessment proposed brewery graduated second class upper division cgpa 4135 select one interests travelling cooking dancing professional affiliations european energy institutes additional information personal interest travelling cooking dancing singing shopping skills biology bsc chemistry interpersonal community relations cost control clients database drafting economics eia english environmental compliance environmental management inspection iso legal compliance litigation mentoring microsoft office microsoft office applications office msc enterprise networks oil personnel physics presentations project management quality quality assurance report writing research safety sound training programmes
CONSULTANT
business development manager vp executive profile ambitious leader creates strategic alliances organization leaders effectively align support key business initiatives builds retains high performance teams hiring developing motivating skilled professionals skill highlights multiunit operations management change implementationproject management relationship vendor management call centerdialer operations underwriting strategic planning operational risk core accomplishments operations management managed multisites units 150 fte handled multiple functions related customer care collections loss mitigation risk foreclosure underwriting staff development launched wellreceived program professional development courses staff mentored coached employees resulting 12 increase productivity project management created policies procedures external vendors initiated audit checklist vendors resulting 80 decrease average turn times increasing overall quality 40 one year partnered law firms judges ny city mayors office ny city bar gse housing counseling attorney institute continued learning education seminar court systems nyc area professional experience company name city state business development manager vp 122014 current spearheaded sales managemytestscom platform resulting 12 million dollar increase revenue first six months accountable sales overall customer satisfaction spearheaded crossfunctional initiative achieve new businessincreased profits 60 one year restructure business line closes new business deals coordinating requirements developing negotiating contracts integrating contract requirements business operations company name city state lending manager vp 092009 102014 led department consisting two avps ten managers one business training consultant 120 fte consisted single points contact underwriters managed facets loss mitigation private investors within wells fargo accountable ensuring compliance pooling servicing agreements mortgage backed securities created two specialized teams within unit high impact resolution unit responsible reviewing creating solutions office president foreclosure mediation unit handling mediations across investor lines within wfhm includes private owned fha va fnma fhlmc ensured compliance internal external audits including occ gcor investor audits motivated unit high levels quality productionmanaged mediation vendorrelationship management teams accountable managing quality effectiveness 3rd party law firms including training audits reviewed underwriting decisions complex loans made within unit requiring highest level authority within wells fargo successfully earned held e level authority bank private wells owned wells fargo financial wells fargo home equity wells fargo pick pay fnma fhlmc usda va fha fhlb created state specific policies procedures collaboration project implementation teams trained mediation program administrators judges magistrates mortgage servicing basics build foundations new mediation programs across country represented wells fargo key legislative meetings partnership government relations legal also appeared litigated mediated court cases nationally company name city state collections supervisor ii 032007 092009 responsible coaching influencing developing managing team members including decisions relative performance reviews terminations hires discipline salary actions etc provides quality customer service internal external customers ensures compliance quality standards met accordance internal key indicators investor requirements liaison quality controlanalytics department business unit relating key indicator reviews responses influences performance business unit working key member decision making management team strategy building departmental effectiveness performance aligns business unit activities business priorities participates strategic dialer planning discussions provides input regarding future direction created global scripting outbound loss mitigation campaigns participates hope initiatives foreclosure prevention events company name city state customer service collections supervisor ii 012001 032007 supervised inbound outbound customer service collections call teams initiated monthly employee incentive programs quality quantity managing budget monitored phone calls compliance possible training opportunities handled escalation calls manage incoming outgoing calls customers prepared monthly statistical reports senior management monitored phone calls compliance possible training opportunities reviewed employee productivity daily basis motivated staff optimum performance responsible human resource functions monthly annual evaluations salary reviews hiring terminations played major role opening two call centers located rancho cucamonga california schaumburg illinois managed multiple projects updating company policies procedures developing testing website business continuity plans company name city state loan processing supervisor 012000 012001 analyzed loan application preliminary title report credit report determine supporting documents order eg voe vom payoff demands subordinations etc analyzed loan documents completeness sufficiency make loan decision collaborated loan officers clear loan conditions communicating external parties necessary conclusion rescission period deliver file funding give approval fund set recording title company confirm recording authorize title disburse funds coordinate check exchanges pull reports ensure loans submitted accordance state federal regulations company name city state loan officer 011998 012000 responsible generating leads via inbound outbound solicitations assessed prospective customers needs determine interest obtaining loan complete loan application developed maintain business referral sources ordered comparables appraisers gathered customers documentation loan approval maintained consistent productivity ensure fulfillment performance standards goals prepared provided accurate reports business development activities education bachelor arts business administration univerity pheonix state skills budget business development call center coaching communication skills consultant credit customer service decision making direction documentation equity senior management external audits financial funds government hiring human resource leadership law legal managing mediation meetings office operations management performance reviews pick policies project management quality quality control recording relationship management securities scripting strategy strategic phone underwriting vendor management website
BUSINESS-DEVELOPMENT
finance controller summary established goals objectives developed policies procedures recruited trained staff initiated enhanced automated systems turned around problem areas ensures compliance knowledge governmental regulations requirements defined closely monitored shortand longterm goals objectives departments excels interacting broad populations including senior management staff patients external auditors highly versatile quickly masters new roles responsibilities technologies environments initiate spearheaded special project resulting measurable revenue growth diffuses difficult situations tact ease skills leadershipcommunication skills product development budgeting expertise selfmotivated project management small business development client account management customeroriented skills account reconciliation accounting administrative budget preparation budget closing commercial lending contract negotiations contracts credit client delivery department health direction financing financial financial controls financial operation financial statements forecasting funds general ledger grants human resources hr director managing mental health office outlook organizational payroll pc personnel quality quality assurance quality control reporting research supervisor tax planning annual reports yearend education bachelor science 1996 new york institute technology city state usa mba finance 1998 new york institute technology city state usa experience finance controller 082010 092017 company name city state managed team 100 professionals oversees accounting financial activities managed general ledger activity reporting systems gaap standards onitored timely accurate monthly quarterly yearend closing process prepared company forecasts budget coordinated monitored supported taxation requirements compliance knowledge governmental regulations requirements managed tracked revenue invested assets ensure compliance company policies investment guidelines administrator 102008 092017 company name city state manage 32person corporate practice group specializes taxation tax planning corporations sole proprietorships wrote comprehensive practice manual payroll taxation practice analyzes financial statements major corporations large domestic investment companies brokerdealers evaluate credit quality commercial lending decisions prepare credit approval summaries clients financial position light current economic conditions future business outlook direct implementation financial operation budget preparation administration audit taxation monthly closing books record account reconciliation journal entry adjustments prepares monthly quarterly annual reports summarizing forecasting business activities financial position income expenses develops financial statements analyzes business trends daily operating costs manager finance 021997 122006 company name city state improved collections development receivables performance measurement system project supervisor held accountable upgraded accounting department including personnel job descriptions financial controls meet requirements growing organization assisted external auditors performing yearend audits monitored reviewed evaluated budget projections grants budget vs actual daytoday expenses provided advice budgetary opportunities address anticipated projected shortfalls ongoing basis provided quality assurance audits maintain process quality control plans assisted management development longterm strategies organizational implementation plans acted lead monthly budget projections related research activities researched developed implemented budgetary strategies designed effectively efficiently accomplish hospitals mission worked hospital department liaison national institute health nih new york state office mental health nysomh new york city department health mental hygiene nycdmh private funded research contracts training grants nih t32 research related specific purpose funds controller 021990 121996 company name city state established line credit used financing working capital requirements implemented departmental budget vs actual reporting system consolidated branch accounting operations resulting staff reduction improved pcbased general ledger account payable software improve reporting submitted monthly financial statements board director bod supervised four 4 direct fifteen 15 indirect reports served point contact managing key relationship new york city department health mental hygiene nycdmh banks hospitals universities establishments support service contract delivery administration assumed additional responsibilities needed including oversight human resources hr front desk administrative staff functions presided facility expansion acquisition projects direction financial budget forecasting analysis cost approval contract negotiations associated functions
FINANCE
software quality assurance analyst ii career overview 12 years experience software quality assurance requirements analysis test planning creating test cases test process coordination experienced functional end end regression user acceptance testing web based client server interfaces familiar waterfall agile sdlc 7 years experience customer supportservice handling escalated issues 5 years running formal training development programs system users advanced windows os ms office applications usertroubleshooting skills ability learn new software quickly able handle multiple projects take ownership attitude flexible team player qualifications microsoft excelwordoutlookaccesspowerpointfrontpage windows 7xp2k dos setting uptroubleshooting hardwaresoftware mac internet test directorquality center ontime zendesk sharepoint basic office equipment work experience software quality assurance analyst ii jan 2012 current company name city state work environment agile windows based acuity electronic health record system suite testing administration ontimecom used incidentbug reporting tsql used queryinsertupdate sql db verify inputoutput test scenarios winautomation testcomplete used automated testing application software testing local machines cloud share environments excel word extensively used creation project documentation responsible analyzing requirements testing modules electronic health record ehr system including patient company provider referrals collaborators utilization managementauthorizations care plans assessments tasks notes modules require testing testing implementation process one version ehr another appropriately mapping data source database destination database creating maintaining testing user group profiles confirming appropriate access medical system updating application software definingcoding existing field properties creating special user fields fit appropriate workflow tested based customer needs document test cases procedures automation scripts keeping updated system release effectively track testing progress using ontimecom tracking assigning defects responsible database loads test environment setup ftp application files workstation preparation cloud share environments work application programmer system defects analysis project features perform functional regression adhoc testing assigned ehr projects user support specialist ii payments specialist jan 2011 jan 2012 company name city state call center macintosh based zendesk ticketing software used track user incidents troubleshoot user issues airbnbcom website navigation services user account maintenance payment processing billing analysis well complex financial non financial disputes users including customer safety issues respond professionally escalated calls support level agents urgent calls take effective notes user accounts ticketing system thorough follow call ensuring customeruser satisfaction test execution manager jan 2006 jan 2010 company name city state work environment matrix team structureteam lead windows based quality center used test case bugincident reporting excel word extensively used project document creation sharepoint used document managementsharing powerpoint used meeting facilitation managed pc lab testers including ordering completing hardwaresoftware set hands troubleshooting systems test environment responsible managing team onshore offshore testers system integration test phase software development life cycle ca banking center new accounts teller platforms provided work estimates ensured project efficiently staffed testers complete project time budget review provide feedback approve test plans scripts submitted test analysts work team member accurately define business requirements new products customers system changes product system change rollout identify system functions processes may affected project provide meeting representation banking center platform projects manage end end user acceptance production certification testing represent end user design development testing implementation changes existing systems environments ca banking centers charge training development new test analysts brought board test ca banking center new accounts system created lead training classes formal setting test lab virtually web users responsible ordering appropriate hardware software test lab test analysts production lab implementation team software test analyst jan 2000 jan 2006 company name city state work environment matrix team structure windows based quality center used test case bugincident reporting excel word extensively used project document creation visio used workflow charting use cases managed pc lab testers including ordering completing hardwaresoftware set hands troubleshooting systems test environment responsible identifying test scenarios business requirements creating test plans scripts executing scripts documenting test results based requirements effectively track testing progress using quality center tracking scripts assigning defects work technical staff ensuring proper tests run data conditioned resolving issues perform black box functional regression adhoc testing assigned projects maintained test lab ensured appropriate software hardware date department units tested created kept track user access test production servers creating appropriate access levels contracted non contracted staff owner production data including reconciling account balances production level bank accounts lent implementation testing internal operations analyst jan 1999 jan 2000 company name city state call center windows based high call volume used proprietary software query databases common user issues research respond telephone inquiries regarding bank policy procedures banking centers various units identify resolve operational software application new account sales service related issues sr operations officer jan 1998 jan 1999 company name city state work environment office setting windows based extensive account reconciliation tasks record keeping dollars coming department pc maintenance user account troubleshooting controller incoming bank america misdirected wire account corporate clients properly identify funds amounts billions dollars directed account order reconcile account also kept accurate logs wires passed section worked onsite desktop support department upgrade windows 98 helped team hardware software installations password creationresets conducted user training sessions peers money transfer customer liaison jan 1997 jan 1998 company name city state call center windows based high call volume general public internal units basic record keeping tasks track transactions responsible taking customer wire transfer requests telephone ensured properly identify customer account relationship order transmit funds collect fees amended canceled wire transfers necessary provided excellent customer service customer service representative jan 1995 jan 1997 company name city state work environment retail banking center windows based general public interaction processed deposits various accounts cashed checks sold cashiers checks travelers checks savings bonds balanced daily sold checking savings time deposit bank products education training bs computer information systems 2004 golden gate university city state computer information systems aas computer technology 2002 heald college city state computer technology aas electronics technology 2001 heald college city state electronics technology certificate health care information technology 2013 cosumnes river college city state skills account reconciliation ad agile automation banking basic billing bonds budget call center cashier com ca hardware controller clients excellent customer service databases database document management documentation dos features financial frontpage ftp functional funds information technology team lead notes mac macintosh managing meeting facilitation access microsoft excel excel office outlook powerpoint sharepoint windows 2k windows 98 windows 7xp word navigation office equipment db payment processing pc maintenance processes coding programmer progress quality reconciling record keeping reporting research retail safety sales servers scripts software development software testing sql system integration desktop support user training telephone test director tsql troubleshoot troubleshooting upgrade visio website workflow
BANKING
accountant summary financial accountant specializing financial planning reporting analysis private public sectorscapable accountant successful managing multiple projects consistently meeting deadlines pressure extensive knowledge accounting software processes highlights account reconciliation expert general ledger accounting working sap tool hfm account payable specialist auditing expert customer relations flexible team player compliance testing knowledge accomplishments achieved cost reduction eliminating redundant processes operated computers programmed accounting software record store analyze information extensive experience financial statements audits reviews compilations audits governmental organizations a133 maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses line credit transactions researched resolved billing problems previously missedreduced open invoice cycle time days developing new dispute reporting procedures experience performs routine accounting activities maintenance general ledger preparation various accounting statements financial reports accounts payable receivable functions accounts receivable experience focus cash application andor adjustments process day day ap include matching reviewing proper approvals gl coding researching entering invoices hfm reporting including balance sheet profit loss statement etc run weekly checks match mail file copies prepare weekly cash requirements report work closely departments outside vendors maintain vendor files assist monthend account reconciliations journal entries cross train ar process invoices deposits relies experience judgment plan accomplish goals may lead direct work others company name january 2016 january 2016 accountant maintain cash book maintenance finalization annual account preparation bank reconciliation statement billing realisation debtors verification expenditure bills traveling bills salary jv verification day day office activity hereby declare facts mentioned true best knowledge company name january 2016 january 2016 consultant prepare journal entries ensure reconciliation complete review general ledger ensure proper accounting place process pay application invoice payment general ledger reconcilation adjusting entries reconcilation bank account accurately timely manner attention unusal items remain outstanding monthend upload bank statement bank revaluation sap preparing financial reports hfm balance sheet profit loss statement gr 55 cycle run reviewing balance sheet profit loss statement prepaid accurual booking monthed monthend quaterend year end reporting intercompany reconciliation accounts payable vendor creation edit reconciliation stock report preparion invoice posting verification sap tool collect maintain vendor w 9 grir clearing automatic payment run sap 3 way matching inventory control expensing ixos invoicing payment create purchase order foreign currency revaluation 2working process developer novartis canada gl ap 23 company name march 2009 december 2012 worked several sub modules sap financials accounts receivable accounts payable general ledger banking accounts payable automated payment program app invoice processing idoc miro vendor master customer master general ledger master data good domain experience related different functional module order 2 cash otc procure 2 pay p2p buy 2 pay b2p invoice 2 pay i2p dash board maintenance client handling query resolution bank reconciliation education mba finance bcommgt hons technical qualifications sap fi module diploma computer application computer application personal information date sincerely place smruti rekha singh additional information date sincerely place smruti rekha singh skills account reconciliations accounting accounts payable accounts receivable ap balance sheet bank reconciliation banking billing book com client edit finance financials financial reports preparing financial reports focus functional general ledger gl inventory control process invoices invoice processing invoicing mba mail office developer profit loss statement coding reporting researching sap fi sap
ACCOUNTANT
loan assistantcommercial construction real estatesmall business loans summary obtain position bankinglending field emphasis customer service provide added value company clients time seeking challenges gain knowledge experience career 22 years experience customer service 13 years experience commercial real estate lending 7 years experience working distressedworkout loans 2 years sba loan experience motivated selfstarter strong organization communication customer service skills highlights microsoft windows excel word outlook alchemy loan file database files loan file program fidelity ability grow adapt fast paced environment excellent verbal written communication skills strong leadership organizational skills effective time management multi task capabilities experience 042012 current loan assistantcommercial construction real estatesmall business loans company name city state primary point contact customer throughout loan closing process prepare proposal letter checklist borrowers approved new loan collect manage necessary due diligence order appraisals environmental phase reports related loan work closely documentation disbursement teams review loan documents prepare closing package borrower work closely title companies title engagement requests review closings manage operations procedures process payoffs releases tax payments title liens etc input manage track update ticklers pipeline loan file management tracking loan file documentation process adverse action files deniedwithdrawn paperwork pipeline process material change forms loan extensions andor downgrades 042009 042012 loan assistantloan workout portfolio company name city state maintenance security sale real estate properties obtained foreclosure managing expensesinvoices oreo properties loan file management payoffs releases ticklers due diligence taxes title tracking loan file documentation workout activities including limited foreclosure deed lieu short sales work directly attorneys throughout foreclosure process process loan payments 052008 042009 assistant vice presidentsenior lending assistant special credits company name city state work directly fdic resolve distressed commercial real estate loans workout activities involving collateral collection repossession sale oreo property liquidation order necessary reports condition title preparation prelitigation analysis preparation prelitigation referral analysis preparation asset management cases associated documentation 032004 052008 assistant vice presidentcommercial real estate lending assistant company name city state served primary relationship contact commercial real estate loan customers assist loan proposal preparation complete due diligence approved commercial real estate loans work directly auditors internal external quarterly inhouse annual audits monitor commercial real estate loans ensure compliance contract terms conditions assist oversee preparation loan documents worked directly assist loan officers special projects assigned 052003 032004 commercial real estate administrative assistant company name city state customer service liaison loan officers customers preparation loan documentation including closing funding loan proceeds calculation loan amounts set new loan worksheets loan payments quoted loan payoffs received processed incoming loan payments set loan files including ticklers loan file management 061998 032003 storearea manager company name city state customer service developed implemented managed programs achieve retail objectives regarding sales revenue expenses inventory control customer service trained supervised motivated evaluated staff 610 employees facilitated individual goal setting conducted performance evaluations 111994 061998 store manager company name city state developed implemented managed programs achieve retail objectives regarding sales revenue expenses inventory control customer service directed recruitment retention staff trained supervised motivated evaluated staff 610 employees facilitated individual goal setting conducted performance evaluations coached sales teams ensure sales quotas achieved education 2011 certificate successful completion nursing assistant program nur158 anatomyphysiology psychology paradise valley community college city state anatomyphysiology psychology 2000 certificate fashion display coordination business accounting marketing saddleback community college city state business accounting marketing 1988 diploma laguna hills high school city state 2007 successful completion financial analyst tax analysis preparation course skills asset management attorney closing excellent customer service customer service data entry database documentation due diligence fashion fast file management financial analyst forms goal setting inventory control leadership litigation loan documentation managing excel outlook windows word nursing organizational skills proposal proposal preparation real estate recruitment retail sales tax taxes time management written communication skills
CONSTRUCTION
information technology student career overview resultsdriven database administrator extensive education programming relational database management computer technology maintenance qualifications database servers structured query language sql expert programming design skills document management strong collaborative skills strong analytical skills customer needs assessment excellent problem solving skills technical skills skills experience total years last used windows unix linux mac osx vmware httpapache dnsbind ssh snmp dns dhcp ftp intermediate 2 may 2016 accomplishments customer service handled customers effectively identifying needs quickly gaining trust approaching complex situations resolving problems maximize efficiency data preparation prepared chain custody packets title sale reviews procedures feesservices justification administration performed administration tasks filing developing spreadsheets faxing reports photocopying collateral scanning documents interdepartmental use reporting maintained status reports provide management updated information client projects application design used objectoriented designprogramming design new standalone application ​ planned installed configured monitored document management infrastructure coordinated scheduled software hardware patches upgrades enhancements platforms collaborated teams design implement continuous process improvements prevent production application incidents work experience company name january 2014 current information technology student city state •presented various projects including vpn rdms proposals several classes instructors •worked independently part team achieve equitable outcome company name september 2010 october 2013 foreclosure processor paralegal city state •diligently reviewed specialty loan portfolio compliance reporting requirements •communicated regularly management regarding portfolio performance new loan transaction quality •maintained confidentiality bank records client information •scanned filed forms reports correspondence receipts •entered information computer databases •reviewed files check complete accurate information •examined deeds trust determine grantor grantee trustee loan amount •coordinated multiple departments regarding responsive documents document retention •researched bankruptcy loan files confirm federal guideline compliance •supported team three attorneys generating filing pleadings motions various court documents ​ company name february 2008 may 2008 toefltesl instructor city state •developed interesting course plans meet academic intellectual social needs students •developed implemented interesting interactive learning mediums increase student understanding course materials •performed student background reviews develop tailored lessons based student needs •developed administered corrected tests quizzes timely manner •combined discipline plan effective measures various lesson plans increase concentration participation progress student accountability •designed lesson plans focused age levelappropriate material education training san diego state university 2006 bachelor arts english city state united states skills microsoft word excel access sql server vba visual studio
INFORMATION-TECHNOLOGY
consultant summary business focused professional passion healthcare patients leverage experience expertise help businesses execute strategic initiatives experience managing experience design humancentered focused projects strategy planning logistical planning execution strategic change management corporate communications project management learning design known innate ability diagnose problems develop creative solutions tailored organization extensive experience leading teams developing team members varying levels career well able work complex organizations experience 092015 current consultant company name city state significant projects § national audit firm led experience design initiative understand people work systems use showed leadership gaps existed close gaps increase productivity foster positive working relationships across organization managed innovative creative team used usercentric design approach gain greater understanding major audiences represented developed plan effectively roll new service desk organization managed client relationship responsible final deliverable delivery national healthcare insurer led corporate communications workstream executed strategic communications activities support awareness adoption upcoming implementation created dynamic communications thinking outside box promote benefits new system addition impact organization customers conducted pulse checks executive interviews understand level involvement stakeholder engagement making adjustments along way needed national healthcare insurer led organizational change management assessment met executives managers understand organizational impacts upcoming change provided researchbased analysis recommended activities support upcoming multiyear roadmap global pharmaceutical organization led change management communications project management work streams developed strategic change strategy coupled dynamic communications plan target global audiences various levels maturity including executive team applied key messaging organizational sponsorship create awareness change provide employees resources understand happening impact organization leveraged surveys person interviews take pulse change made changes based feedback 022013 082015 senior consultant company name city state significant projects national healthcare provider pm time capability assessment created executed activity survey 60 employees developed executed skills assessment cfo direct reports managed project work plan supporting activities provided analytical based recommendation business partner model transition regional healthcare provider managed development implementation strategic change management communications staffing recruitment strategy reorganization cfo supported implementation finance business partner model throughout organization aggressive transition timeline national pharmacy change management communications site lead midatlantic states pharmacy transformation planning development management comprehensive national communications strategy across organization supported internal communications team ideas c melnick page 1 execution patient communications quantified training impact tracked completion 5k employees supported golive activities including daily communications company csuite executive leadership impacted users regional healthcare provider change management communications lead epic implementation spanning 5 locations across regional health system supported executives clinical staff physicians created dynamic communications promote engagement awareness adoption utilized metrics understand readiness impact adoption rates organized unique training simulations ensure everyone ready prepared new system day 1 global pharmaceutical organization training lead global workday implementation created training strategy capturing needs different cultures maturity within org partnered global learning team translate materials 9 languages created global train trainer program selfsustaining 032010 012013 hr development associate company name city state hr dashboard creation implementation project manager team 14 collaborated corporate communications develop execute communications plan trained nine csuite executive leaders functionality features managed executive leadership relationships acted conduit chros vision tool § applicant tracking system selection implementation project manager team 12 partnered create project charter requirements document project budget created project organizational chart risk governance guidelines escalation process collaborated hr finance leaders gain executive approval built executed implementation plan roadmap developed executed change management plan partnered ld create training program coordinated developers align map key metrics hr dashboard borderless forest flexible work program development implementation created flexible work program pilot worked csuite executives direct reports buyin support led rollout pilot collected feedback review csuite overall program approval developed executed change management communications plan collaborating communications team 082000 122007 director business development operations company name city state business development oversaw restaurant investment expansion 3 90 locations three states five years took business red black less one year cultivated relationships chefs venture capitalists vendors provided expertise areas fohboh flow design marketing menu development staff selection training opening night launch post open followup helped guide chefs vcs importance overall experience customer understanding keep people coming back food operations ensured pos systems reported captured metrics accurately timely forecasted planned future events ensure staffing supplies equipment resources appropriate cost effective managed office operations including ordered supplies managed relationships vendors negotiated new contracts sourced recruited 450 employees company office restaurant division education training 2010 masters business administration marketing organizational management baruch college zicklin school business city state marketing organizational management 2000 bachelor science business management justice studies arizona state university city state business management justice studies 2012 prosci change management certification 2012 human resource certification institute professional human resources phr skills golive approach benefits budget business development c change management change management contracts corporate communications client delivery features finance human resource human resources hr leadership marketing materials messaging office organizational pos program development implementation project management recruitment research staffing strategy strategic surveys trainer unique vision
CONSULTANT
engineering intern professional summary computer science junior lynchburg college understanding problem solving work way situation using life skills learned attained eagle scout rank highest boy scouts given small percentage scouts experience company name june 2015 august 2015 engineering intern designed worked building information modeling bim autocad mep throughout entire workcycle extreme time crunches creating functional ethernet pneumatic electronic controls confidential client assisted installation pneumatic controls system large confidential development outside charlottesville va worked field indian head military base md collecting outfall locations later analysis reduction company name june 2014 august 2014 engineering intern created edited autocad drawings us state department arlington national cemetery jefferson island md using autodesk inventor recreated companys patented reverse osmosis multi element module romem high level detail well rendering numerous images using autodesk showcase researched acquired built configured enterprise server replace firms antiquated system specifications intel xeon e52620 20 ghz processor msi x79agd45 plus motherboard windows server 2012 os 8x 8 gb gskill ripjaws z series 240pin ddr3 ram 3x seagate barracuda 2 tb sata 60 gbs 35 internal hard drive seagate barracuda 3 tb sata 60 gbs 35 internal hard drive cooler master v8 gts cpu cooler wiring testing vav variable air velocity boxes installation intelligent room sensors sprint reston va researched acquired numerous technical items help improve companys efficiency assisted acquiring connecting industrial wireless network bridge connect company headquarters network new remote office building network company name july 2012 january 2014 insider responsible taking customers orders resolving problems experienced papa johns tossed made pizzas customers specifications helped manage small number employees create friendly efficient working environment software c autodesk inventor autocad 2009121516 3ds max python education lynchburg college 2017 data structures analysis c python mathematical theory computer science computer science minor sports management micro macro economics computer science minor sports management micro macro economics oakton high school 2013 diploma engineeringstem award engineeringstem award interests sports 2011 present lynchburg college club lacrosse 3x high school varsity lacrosse high school varsity football community service volunteer virginia 10 mile walkrun october 2013 manned drink station cheered runners half way point eagle scout project december 2012 project planned managed executed receive eagle scout rank project community food drive involved setting collection center sending flyers well placing doortodoor collection food came around two tons food community faith united methodist church stop hunger 2011 made packaged meals send need sent haiti assistance league northern virginia© 20082011 assisted volunteer work aid local assault victims transporting supplies materials bought made volunteers achievements bsa eagle scout bsas highest rank march 2009december 2013 personal information less 2 boys enter boy scouting program achieve rank eagle scout requirements obtain rank include earning least 21 merit badges involving different skills may take months complete also continually demonstrating scout spirit boy scout oath law service leadership includes extensive service project scout plans organizes leads manages received multiple honors awards sports ranging captain lacrosse teams additional information html java programming activities sports 2011 present lynchburg college club lacrosse 3x high school varsity lacrosse high school varsity football community service volunteer virginia 10 mile walkrun october 2013 manned drink station cheered runners half way point eagle scout project december 2012 project planned managed executed receive eagle scout rank project community food drive involved setting collection center sending flyers well placing doortodoor collection food came around two tons food community faith united methodist church stop hunger 2011 made packaged meals send need sent haiti assistance league northern virginia© 20082011 assisted volunteer work aid local assault victims transporting supplies materials bought made volunteers achievements bsa eagle scout bsas highest rank march 2009december 2013 less 2 boys enter boy scouting program achieve rank eagle scout requirements obtain rank include earning least 21 merit badges involving different skills may take months complete also continually demonstrating scout spirit boy scout oath law service leadership includes extensive service project scout plans organizes leads manages received multiple honors awards sports ranging captain lacrosse teams skills proficiency c autocad autocad inventor python linux xcode visual basic ms word ms powerpoint programming ms excel
ENGINEERING
special finance manager summary seeking position commercial underwriter ii may employ expertise special finance management cost risk analysis ltv dti structured negotiations audit controls providing company highest level strategic services profitability highlights strong management skills strategic planning organizational reengineering budget analysis process productivity quality improvement talented leading developing business opportunities marketing strategies maximize profitability accomplishments phi beta kappa honor society experience company name december 2011 february 2014 special finance manager city state managed directed overall special finance administration operation automobile dealership achieved average 202 sales per month 126 new cars 57 rise overall sales within first 3 months reengineered management methods streamlined operations increased sales conducted ongoing analyzes evaluate efficiency quality productivity operations increased dealerships rating 1 dealer district 1 sales north east texas region significantly increased overall profitability company developed implemented employee relations programs increase morale productivity efficiency encouraged supported teamlike work environment taking special finance management position increased ssi sales satisfaction index mid 80s 96 worked extensively media personnel coordinate advertising print radio developed directed monitored comprehensive communications advertising programs implementation various media designed achieve desired results organized coordinated implemented companys advertising marketing strategies everyday operations set arranged special activities events promote company services managed administered 25000 monthly advertising budget company name july 2007 december 2011 dealer relationships manager drm city state july 2007 december 2011 marketing sales companies underwriting guidelines programs specific markets chrysler dodge jeep ram dealerships securing financial lending opportunities chrysler financial corporation areas retail finance wholesalefloor planning finance leasing managed dealer accounts assisted loan process acted liaison dealerships corporate offices maintained account management software produced month end reports provided training chrysler financial programs initiatives managed dealer accounts physical visits phone calls emails faxes follow coordinated assisted funding credit loan process conducted sales finance presentations demonstrate use company products maintained complete confidentiality dealerships chrysler financial corporation company name june 2001 may 2007 senior lbm manager city state responsible timely accurate billing strategic contracted customers revenue excess 10 million per month researched resolved complex customer inquiries issues developed business process billing procedures large business market billing department trained informed billing team system modifications procedural updates key player creating new processes systems deregulation texas electrical market knowledgeable rules regulations texas deregulated energy market including ercot processes electronic data interchange edi transactions public utilities commission regulations conducted quantitative analysis information affecting investment programs public private institutions market price analysis indexed priced electricity commodities exchange arena lead auditor process writer iso 9001 compliance company name november 1995 may 2001 senior market analyst ees city state managed analyzed administered multimillion dollar budget operating expenditures energy services large business trade market responsible financial performance analysis risk analysis business planning investor relations conducting quantitative analysis information affecting investment programs public private investors institutions based nymex current houston ship channel price analyzed budget variances initiated appropriate guidelines aggressively control expenditures increase profitability established budget risk guidelines operate efficiently increase profitability investors company whole education stephen f austin state university bba general business business administration city state us stephen f austin state university nacogdoches tx bba general business business administratio expected graduation august 2015 trinity valley community college associate arts city state us trinity valley community college palestine tx associate arts may 2011 gpa 391 top 10 class phi beta kappa honor society
FINANCE
social media marketing manager summary recent graduate excellent research time management problem solving skills ability function high level fastpaced environment passionate travel international education highlights deadlinedriven critical thinker detail oriented able work independently member team organizational planning exceptional multitasker decisive problem solver interpersonal oral written communication skills experience company name city state social media marketing manager 062015 current identify develop implement evaluate social media marketing strategies based knowledge company objectives market trends analyze performance social media marketing programs identify best opportunities optimization work effectively heavily crossfunctional fast paced environment manage total 30 accounts company name city state social media marketing intern 022015 062015 identified developed implemented evaluated social media marketing strategies based knowledge company objectives market trends managed total six accounts company name city state intern 092014 122014 spearheaded customer correspondence via social media outlets ie instagram facebook trip advisor analyzed performance social media marketing programs identify best opportunities optimization compiled comprehensive lists describing service offerings updated company website include access spanishspeaking customers education bachelor arts international studies may 2016 north carolina state university city state usa concentration european studies e mphasis italian studies member pi beta phi fraternity women recruitment philanthropy committees member national society leadership success literary tutor helping early literacy practice strategies helps program sigma rho chi sorority recruitment counselor member international business club december 2014 institute international education students ies abroad city state italy semester study abroad languages limited working proficiency italian language elementary proficiency spanish language skills excellent customer service skills high ability perform stressful circumstances exceptional organizational skills effective problemsolving skills
DIGITAL-MEDIA