Patent Document

CROSS-REFERENCE TO RELATED APPLICATION 
     Reference is made to and priority claimed from U.S. Provisional Application Ser. No. 60/758,916, filed 13 Jan. 2006, entitled “Delivering Digital Cinema Concurrently to a Retail Exhibitor and a Home Theater Environment.” 
    
    
     FIELD OF THE INVENTION 
     The present invention relates to concurrent delivery of digital cinema content to a retail exhibitor and a location remote from the retail exhibitor. More specifically, the present invention provides newly released day and date digital cinema content to both a retail exhibitor and a location remote from the retail exhibitor. In yet greater specificity, the present invention provides a method for delivering a day and date release viewing of digital cinema to a consumer off-site from a retail theater, while coinciding with the cinema premier at the retail theater. The present invention includes a method for managing at the retail theater&#39;s site customized marketing, selling, ordering, scheduling, secure delivery, and the display and viewing experience, at the remote site of the customer, of “Day and Date” releases, associated advertising, promotional material and other content. 
     BACKGROUND OF THE INVENTION 
     Today&#39;s motion picture industry is primarily structured to release movie content through motion picture retail exhibitors that own theaters or cinema houses (referred to in the figures as “Exhibitors”). The movie content or cinema is leased by the retail exhibitor, from the content owner, for showing in the retail exhibitor&#39;s theaters. 
     The term “day and date” used herein refers to the simultaneous release of the movie content (also interchangeably referred to as “cinema”) to a wide number of theaters and associated cinema screens on the same day. Exclusive distribution of day and date movies or cinema provides a first run market advantage to the retail exhibitor and also aids in marketing the movie/cinema for subsequent sales in other forms or formats. 
     The time between the retail theater&#39;s showing of the cinema—and the wider “follow on market” distribution of the movie is called the “window”. The content owners have “follow on market” sales subsequent to the retail theater sales that occur during the “window”. These “follow on market” sales by the content owners occur 60-90 days after the cinema leaves the theater. These sales are through multiple sources including, pay television channels such as Home Box Office (HBO™), Cinemax™, Showtime™, The Movie Channel™, Encore™, through pay-per view, through DVD sales and rental, for example, at Blockbuster™, Hollywood Video™, Netflix™, ClickStar™ and alternate venues such as airline movies. Later in the cinema content sell cycle, the motion picture will be distributed to broadcast television owners. These sales are exclusively from the content owner to the follow on market distributor. Retail exhibitors are not part of these transactions; therefore, the retail exhibitor gains no revenue from the follow on sales of the movie content that was first widely distributed in the retail exhibitor&#39;s theaters. Thus, where a movie is popular in theaters the continuing popularity doesn&#39;t yield continuous revenue to the retail exhibitor. Nor does a movie introduced to the public initially in select theaters, but becomes popular near or at the end of the “window” reap the retail exhibitor continued profit during subsequent DVD sales due to a late, but popular appreciation of the cinema content. 
     In  FIG. 1 , release cycle method  110  describes a conventional release cycle for a typical motion picture. The conventional release cycle of a movie includes an exhibitor  111 , DVD&amp;VHS rental  112 , DVD sales  113 , Pay per View sales  114 , and airing on Broadcast Television  115 . The release cycle is entirely controlled by the content owner. Only one viewing option is available for the consumer during the “window”, and that is to see the movie at the retail theater. The release cycle begins with release to contracted theaters, shown here as exhibitor  111 ; followed by release to rental stores, shown as DVD&amp;VHS rental  112 , followed by DVD sales  113 , subsequently followed in time by pay per view sales  114 , and finally to broadcast television  115 . This release cycle has the advantage of providing multiple opportunities for the content owner to sell their product without creating sales channel conflicts. That is, for a given date in time, the consumer does not have the option to choose between seeing the movie at the theater versus buying or renting the DVD. Thus, the consumer&#39;s viewing choices are restricted according to specific calendar days that will govern the release of the movie product on certain media in certain outlets. In general, the viewing market is segmented in time and by the unique media types available at each point in time, first a motion picture 35 mm film, followed by DVD, or VSH tape, or Internet broadband downloads, or a digital cable or satellite feed, and finally terrestrial analog broadcast of the motion picture. 
     Retail exhibitors fervently desire to protect the “window” so that consumers will attend the theater to see the first run movies, and purchase concessions, which is a significant source or earnings and revenue for the theater owner. Stringent protection of the “window” is believed to be vital for the financial viability of the theater owners. Notably, the theater owner does not benefit from sales into the follow on markets. 
     In contrast, content owners merely respect the “window” due to the revenue garnered from exhibition and the marketing advantage it provides for follow on market sales. Nevertheless, most films do not make a full return on the studio production company&#39;s investment from domestic box office revenues. The revenue received from the “follow on markets” is steadily increasing as a proportion of the total revenue generated by the studio production company&#39;s film releases. This is at least in part driven by the increasing quality of the in-home experience enabled by the advent of the Home Theater System. In fact, the majority of income from a movie now comes from the follow on market sales—that is the release to DVD, pay per view etc. In sharp contrast to the retail exhibitors, the content owners collect revenue for sales at every point in the sales life cycle of the movie. This fact encourages content owners to shorten the “window” in order to recognize this growing source of revenue earlier in the life cycle of the movie. However, a shortened “window” is detrimental to the retail exhibitor. 
     In recognition of the growing phenomenon of home theaters, recent proposed changes to the release cycle have arisen. One such release cycle change was proposed by Mark Cuban, owner of Landmark Theaters™, and also a content owner as a result of his ownership of a small independent film studio, 2929 Entertainment™, has proposed the model shown in release cycle  120 . The Cuban motion picture release cycle  120  includes the sales markets of exhibitors  121 , DVD&amp;VHS rental  122 , DVD Sales  123 , Pay per View  124 , and Broadcast Television  125 . Cuban&#39;s model provides “day and date” simultaneous release of the movie to exhibition  121  and to rental  122  or sales of DVD  123 , as well as simultaneous release to pay per view  124 , with only broadcast television having to wait to display the motion picture. The Cuban release cycle and others that have been proposed all have the limitation of disenfranchising the retail exhibitors or at least taking away a significant portion of their customers. At least some retail exhibitors would charge higher ticket and concession prices, while other retail exhibitors might close theaters. Ultimately, for those consumers who enjoy a traditional retail theater, it would become more difficult and expensive for the consumer to have access to the theater experience. Many traditional retail theater owners have reacted strongly against the Cuban concept, because they aren&#39;t simultaneous retail exhibitor and content owners. Therefore, traditional retail exhibitors would not reap revenue in this business model. Instead, the traditional retail exhibitor would lose revenue, because display of the movie at the retail exhibitor&#39;s site becomes drastically reduced. Consequently, the all-important concession revenue, based on customer foot-traffic at the retail exhibitor&#39;s cinema site, is drastically cut. 
     Alternative release cycle proposals are described in alternative release cycles  130  and  140 . Included in  FIG. 130  are the sales markets of exhibitors  131 , DVD&amp;VHS rental  132 , DVD Sales  133 , Pay per View  134 , and Broadcast Television  135 . Alternative release cycle  130  shows a pay-per-view option  134  offered simultaneously with the release of the movie at the retail theater by exhibitor  131 . Release cycle proposal  130 , provides an opportunity for additional motion picture sales early in the life cycle of the movie. However, this structured release cycle produces a channel conflict whereby the content owner is selling pay per view options simultaneously with the retail exhibitor offering ticket sales for theatrical viewing of the movie at the retail theater. Again, the retail exhibitor is shut out of revenue for the pay per view and the traditional revenue resulting from display of the movie at the retail exhibitor&#39;s cinema site is drastically reduced, because concession revenue based on customer foot-traffic at the retail exhibitor&#39;s cinema site is drastically cut. 
     Alternative release cycle  140  shows a hybrid approach involving the sales markets of exhibitors  141 , DVD&amp;VHS rental  142 , DVD Sales  143 , Pay per View  144 , and Broadcast Television  145 . In release cycle  140 , Pay per View  144  is offered simultaneously with DVD sales  143 . Such an arrangement can be conducted over the Internet should a customer have broadband capability. Accordingly, the content owner manages the release of both digital media types without impacting the traditional “window”. 
     There is a need; therefore, for an improved cinema release cycle that fosters increased sales for retail exhibitors, while providing additional viewing options for cinema consumers. 
     SUMMARY OF THE INVENTION 
     The aforementioned need is met by the present invention, which provides a method for delivering digital cinema concurrently to a retail exhibitor and a remote theater, including: 
     a. forming a digital cinema right-to-distribute contract between a content owner and a retail exhibitor; 
     b. forming a digital cinema movie rental contract between the retail exhibitor and a remote theater user; 
     c. delivering newly released digital cinema content to the remote theater and to the retail exhibitor; and 
     d. enabling display of the newly released digital cinema content at the remote theater as early as the display of the newly released digital cinema content at the retail exhibitor. 
     Another aspect of the present invention provides a system for delivering digital cinema concurrently to a retail exhibitor and a remote theater. Accordingly, a digital cinema content owner owns and provides digital cinema content for retail distribution. A retail digital cinema exhibitor receives the digital cinema content from the digital cinema content owner, whereupon the retail digital cinema exhibitor displays the digital cinema content to on-site retail customers and distributes the digital cinema content for remote use. A remote theater user receives the digital cinema content from the retail digital cinema exhibitor for display on the remote theater user&#39;s audio/visual equipment. Finally, an operations center networks the digital cinema content owner and the retail digital cinema exhibitor together, and also networks the retail digital cinema exhibitor with the remote theater user. 
     A third aspect of the present invention provides an operations center for managing coincident release of digital cinema content both at a retail exhibitor&#39;s theater and a remote theater by having: 
     a. a database that aggregates customer data; 
     b. a security manager that provides digital assets management, key generation, and delivery of digital cinema content; 
     c. a back-office and billing system that coordinates financial and legal transactions between a retail exhibitor and a digital cinema content owner, and between the retail exhibitor and a remote theater user; and 
     d. application servers that provide portals for the financial and legal transactions involving the digital cinema content owner, the retail exhibitor, and the remote user. 
     Finally, the present invention provides a method for delivering digital cinema content concurrently to both a retail exhibitor and a remote theater for concurrent exhibition of the digital cinema content at both locales. Digital cinema content is packaged for concurrent distribution to the retail exhibitor and the remote theater. The digital cinema content is sent to a server at the retail exhibitor, wherein the retail exhibitor displays the digital cinema content at a retail exhibition location. Simultaneously the digital cinema content is delivered to the remote theater, from the retail exhibitor&#39;s server, in response to a digital cinema content order selection from the remote theater over a communications network, wherein the remote theater displays the digital cinema content at a remote location as early as the date the retail exhibitor displays the digital cinema content at the retail exhibition location. 
     ADVANTAGES 
     The present invention has the advantage that it enables expansion of the cinema viewing market, while providing newly released cinema and cinema-related products to off-site retail customers without severing the traditional business relationship between content owners and exhibitors. 
    
    
     
       BRIEF DESCRIPTION OF THE DRAWINGS 
         FIG. 1  illustrates several prior art motion picture release cycle methods; 
         FIG. 2  illustrates a an exemplary high-level overview of the major elements for the present invention; 
         FIG. 3  illustrates an exemplary remote theater system according to the present invention; 
         FIG. 4  illustrates the retail exhibitor&#39;s site according to the present invention; 
         FIG. 5  illustrates an exemplary content owner&#39;s system according to the present invention; 
         FIG. 6  illustrates major elements of the Operations Center according to the present invention; 
         FIG. 7  illustrates an exemplary method for the retail exhibitor&#39;s System, Services, and Sales procedure according to the present invention; 
         FIG. 8  illustrates a method for managing the installation and calibration of a Remote Theater (RT) owner&#39;s system according to the present invention; 
         FIG. 9  illustrates a retail exhibitor&#39;s workflow according to the present invention; 
         FIG. 10  illustrates a content owner&#39;s workflow according to the present invention; 
         FIG. 11  illustrates a retail exhibitor&#39;s interaction with the operations center workflow according to the present invention; 
         FIG. 12  illustrates an exemplary workflow  1200  for ordering movies by a home theater owner according to the present invention; 
         FIG. 13  illustrates an exemplary retail exhibitor workflow  1300  for processing the order by the home theater owner according to the present invention; 
         FIG. 14  illustrates an exemplary playback and billing method according to the present invention; and 
         FIG. 15  illustrates an example remote theater service and support workflow according to the present invention. 
     
    
    
     DETAILED DESCRIPTION OF THE INVENTION 
     This invention describes a system and means for resolving the potential channel conflict while providing an additional product opportunity for content owners, exhibitors and consumers. The invention provides a system and means for customer relationship management in the context of the new business model. Where possible similar labels are employed for the same components or entities throughout the various figures. 
     Channel conflicts would arise between the content owner and retail exhibitor, if the content owner were to simultaneously offer off-site or remote theater release of first run movies (i.e., “day and date”) coincident with the theatrical release of the same first run movie by the retail exhibitor. The channel conflict forces consumers to choose between attending the first run movie or cinema at the retail theater by purchasing tickets and concessions from the retail exhibitor versus purchase of the movie/cinema from the content owner (usually a movie studio) for viewing at remote sites, like a consumer&#39;s home. In order to resolve this conflict the present invention provides a system and method for extending the retail theater multi-plex to include remote sites, such as home theater screens in addition to those in the retail theater. Movie ticket sales for retail theatrical viewing, as well as for home theater viewing are purchased from the retail exhibitor. This common point of sale for both viewing venues enables the retail exhibitor to manage the sales during the retail theatrical release window (wherein the first run movie/cinema is released for retail exhibition), hence addressing the concerns over channel conflict. 
       FIG. 2  illustrates an exemplary high-level overview of the major elements, as well as the business partners, included in the remote theater exhibition system  200 . Block  210  denotes the remote theater owner and the equipment and services used by the same. Block  220  denotes the rights owner of motion picture/cinema and other video content. Block  230  denotes the retail exhibitor of the motion picture. Block  240  denotes a central operations center for managing business transactions between the other contractual entities. Block  250  denotes a business entity that provides remote theater equipment and installation services for the remote theater owner  210  on behalf of retail exhibitor  230 , for example to consumer&#39;s homes to network their home theater equipment. In an alternative embodiment, the retail exhibitor  230  and the remote theater equipment and installation provider  250  are one entity. 
     The remote theater equipment system  210  is used for selection and ordering of movies as well as for secure playback of movies. The remote theater equipment will have various attributes that are descriptive of viewers at the remote site, including viewer preference and viewer&#39;s equipment. The retail exhibitor  230  maintains an end consumer sales relationship and is the point of sale in-theater movie sales as well as for the remote theater owner, for both provision of the day and date service equipment, as well as for delivery of the content and concessions to the remote theater owner. 
     The customers and suppliers in this business include the equipment provider  250 , operations center service provider  240 , the retail exhibitor  230 , the content owner  220 , installation &amp; maintenance provider  250 , and the remote theater viewer (not shown in  FIG. 2 ), which may or may not actually own the remote theater  210 . The content owner  220  and the retail exhibitor  230  define the terms for release of the motion picture to the cinema screens, under the direction of the retail exhibitor  230 . The cinema screens are defined as those within the retail theater complex, as well as those associated with a network of remote theaters. Legal and financial business transactions between the content owner  220  and the retail exhibitor  230  dictates the release of the cinema content, as well as defining the business arrangement for distribution of the cinema to the remote site theater user at remote theater  210 . Thus the retail exhibitor  230  and content owner  220  relationship, and the retail exhibitor  230  and end consumer relationship is maintained, while providing for “day and date” release of the cinema to the remote theater  210 , where additional end consumers are located. 
     Operations center  240 , in  FIG. 2 , provides for customer relations management, associated web portal management for the content owner  220 , the retail exhibitor  230  and the remote theater viewer. Operations center  240  facilitates the business transactions, but does not control or enter into these transactions. Once the business agreement is defined between the content owner  220  and the retail exhibitor  230 —data is entered from the content owner  220  into databases (not shown in  FIG. 2 ) associated with operations center  240  to enable the retail exhibitor  230  to sell movies/cinema and movie-related products to the remote theater viewer. 
       FIG. 3  illustrates an exemplary remote theater system  300  that may be used in a home environment. Remote theater system  300  includes a remote theater management system  310  with a secure content server  311  for playback of the movie under strict digital rights management and a content management system  312 , a web portal  320 , (e.g., a control console, a monitor, a handheld device with Internet access), for ordering movie packages, associated movie paraphernalia, and concessions, and a viewing system  330  including means for secure presentation of the motion picture show audio  331 , display  332  and environmental control  333 . The remote theater system  300  includes a means for ordering, receiving content and content decryption keys through network connections to the retail exhibitor  230  and the central operations center  240 . 
       FIG. 4  illustrates the retail exhibitor&#39;s site  400  with a focus on the day and date home theater system  405 . This includes a web portal  410  and content management system  420  for defining movie packages for distribution (a package containing all or some of a movie, trailers, ads, special alternative content), a secure server  440  for receiving secure distribution of the digital movie from the content owner  220 , a movie duplicator  430  for replicating the movie in advance of subsequent physical delivery to the remote theater  210 , and a connection to the operations center  240  for back office support, customer relations management, and digital rights management associated with the remote theater content. Each retail exhibitor site can be thought of as a “hub” for a local area network connecting an array of “spokes” with each spoke representing a screen for showing of the digital motion picture. The cinema/movie screens can be both within the retail theater complex, under contractual arrangements between a studio and exhibitor; or at local area remote theaters, under contractual arrangements associated with “day and date” remote theater exhibition. 
       FIG. 5  illustrates an exemplary content owner&#39;s system  500  at content owner site  505 , including web portal  510  for access via the operations center  240  enabling monitoring of the transactions between the retail exhibitor  230  and the remote theater  210  that are associated with the content owner&#39;s content. In practice there will be multiple content owners, each with a view to the transactions associated with their respective content. A content database  520  is shown for storage of audio/visual entertainment content. Content manager  530  manages the storing and upgrading of the content in cooperation with a secure manager server  540 . 
       FIG. 6  illustrates major elements of the Operations Center  600 . Operations Center  600  is a large database providing Customer Relationship Management (CRM)  610 , Digital Assets Management  620 , and Key Management  630 . Additional customized databases within the Operations Center  600  include customer order management  611 , home theater attribute management  612 , customer viewing habits database  613 , and a service database  614 . The Operations Center  600  is connected to the remote theater  210 , the content owner  220 , the equipment service provider  250  and the exhibitor  230 . Operations Center  600  provides aggregating of customer data, secure server certificates, and acts as a security manager providing digital assets management and key generation and delivery. The Operations Center  600  also provides back-office billing, and portals for the transactions of the studio, exhibitor and home theater owner via web portal  615 . The Operations Center  600  is the “hub” of a wide area network connecting the “spokes”, with each spoke representing a theater complex. 
     The following descriptions define the operation of one manifestation of the day and date home theater invention. The major steps include—Exhibitor System and Services Sales, Installation and Calibration of Home Theater Management System, Exhibitor Contracts for Content, Exhibitor Preparation of Movie Packages, Consumer Order Placement, Content Delivery, and Content Management.
     Major steps in this process include:   Installation of a secure server in the home theater owner&#39;s sites   Installation of a content management and replication system in the exhibitor&#39;s site   Selection of Day and Date release movies by the home theater owner   Order management, movie replication and delivery to the home theater owner by the local Exhibitor that is managing the account   Playback and billing   

       FIG. 7  illustrates an exemplary method for the retail exhibitor&#39;s System, Services, and Sales procedure  700 . The method includes the steps of: Viewing marketing and sales material available from Operations Center  710 , Determining target customers  711 , Developing marketing and sales plans  712 , Implementing marketing and sales plans  713 , Closing a sale with customer  714 , Agreeing on a date and time to install content management system and secure server  715 , Entering customer order and site registration into Operations Center&#39;s Home Theater Management System  716 . 
     The exhibitor has secure access to the operations center via a web portal. The equipment and services providers have placed marketing and sales material onto the databases in the operations center. The exhibitor makes use of the data available to them for determining target customers, development of marketing plans and back office management of the sales transactions including entering of customer information, site registration, and payment information. In one example embodiment, the exhibitor may be a franchisee of the equipment and service provider with the operations center being provided by the franchiser and used to manage the sales operations for the franchisee. 
       FIG. 8  illustrates a method  800  for managing the installation and calibration of a Remote Theater (RT) owner&#39;s system. The method  800  includes the steps of: Receiving order and site registration  810 , Scheduling installation with Customer Service  811 , Controlling installation of content management system and secure server on scheduled date  812 , Connecting Content management and server to viewing system to enable viewing system performance monitoring and automatic performance adjustment  813 , Viewing system calibrated and attributes of system entered into RT attribute database  814 , Customer viewing experience preferences determined and attributes associated with preferences entered into RT attribute database and Security Certificates registered with the operations center  815 . 
     In one exemplary embodiment, the installation services have received an order through the central operations center for installation of the day and date home theater system. On a mutually agreed upon date the content management system, secure server and home theater system are installed at the home. The viewing system is calibrated, with all significant attributes of the system logged into the home theater attribute database at the operations center. Significant attributes could include, projector type, resolution, audio system type, number of sound channels—e.g. stereo or surround sound, and any special requirements such as hearing impaired systems. In addition any specific customer viewing preferences are determined and entered into the database in order to be able to provide the best service to the customer. Once installed and calibrated the” day and date” home theater system is registered, and the certificates to enable secure playback of content are sent to the central operations center. 
     An Alternate Description of the Sales and Installation Service is as Follows: 
     “Day and Date” (D&amp;D) Home Theater Equipment Sales and Installation (in the present invention, the retail exhibitor takes the sales lead whereas—all competing follow on movie markets exclude the retail exhibitor from further business relationships with customers purchasing movies or movie-related product after the initial release of “day and date” movie/cinema) 
     The retail exhibitor takes the sales lead for their respective local area—from developing the customer relationship to closing of the sale—a KEY Advantage of the present invention.
     D&amp;D RT Provider provides marketing and sales support (facilitates the invention)   D&amp;D RT Provider provides Remote Theater installation services—managing the installation and calibration of specialized secure playback systems   D&amp;D RT Service monitors system use, performance, and provides on-line service via the operations center connectivity to the retail theaters and remote theaters, such as home theaters, bar/pub theaters, and church theaters.
 
During Installation
   

     the retail exhibitor registers the customer, name, billing info, location using the web portal access to the operations center 
     third party manufacturers a secure RT server, and installs a private key to be used for Key Delivery Message decryption 
     third party HT services installs the day and date Home Cineserver system, and associated equipment as needed 
     third party registers the server with the operations center, the database now containing, name address, billing information, any specific watermarking information and the certificate for the server 
     third party enables secure access to the Day and Date Movie ordering portal for the home theater owner 
       FIGS. 9 ,  10  and  11  show example work flows for the retail exhibitor  900 , content owners  1000 , and interaction with the Operations Center  1100 . 
     Regarding  FIG. 9 , Retail Exhibitor workflow  900  for contracting the dissemination of cinema and cinema-related content, includes the following steps: 
       910  Exhibitor views information available on new releases from content owners 
       920  Exhibitor contracts with content owner for new releases to be offered by Exhibitor 
       930  Content owner delivers new release previews, schedules and background information to Operations Center 
       940  Content owner delivers new release to the Operations Center as scheduled by Exhibitor 
       950  Exhibitor contracts with content owner for other content to be offered by Exhibitor 
       960  Content owner delivers other content previews, schedules and background information to Operations Center 
       970  Content owner delivers other content to the Operations Center as scheduled by Exhibitor 
       980  Exhibitor views information on available advertising from content owners 
       990  Exhibitor contracts with content owner for advertising to be offered by Exhibitor 
       991  Content owner delivers advertising to Operations Center 
     Regarding  FIG. 10 , Content owner workflow ( 1000 ) includes the following steps: 
       1001  Receive new release previews, schedules and background information on each release from content owners 
       1002  Receive other content 
       1003  Receive advertising from content owners 
       1004  Prepare a schedule of all new releases available with background information on new releases for Exhibitors 
       1005  Prepare other content options based on HT customer attributes and new releases available 
       1006  Prepare advertising options based on HT customer attributes and new releases available 
       1007  Make new release schedule, other content options and advertising options available to Exhibitor 
       1008  Receive notification from Exhibitor to make previews available to customer 
       1009  Make previews of new releases and other content available to customers 
       1010  Receive new releases and other content from content owners 
       1011  Prepare new releases and other content for delivery to Exhibitor 
       1012  Deliver new releases and other content to Exhibitor 
       1013  Customer order available on Home Theater Management System 
       1014  Create recommended play list and make it available to Exhibitor 
       1015  Receive certificate of play from customer 
       1016  Data on customer viewing habits input to customer viewing habits database 
       1017  Advertising content owner received notification of number of views that took place 
       1018  Receive funds from advertising content owner 
     Regarding,  FIG. 11 , the Retail Exhibitor Interaction with the operations center workflow  1100  includes the following steps: 
       1110  View schedule of available new releases 
       1120  Enter pricing for each available release 
       1130  View advertising and other content options 
       1140  Enter pricing for other content 
       1150  Optional Customize advertising and other content option 
       1155  Create a customized advertising and/or other content option 
       1160  Construct a list of other goods and services offered 
       1170  Make release schedule, advertising options, other content options, goods &amp; services and pricing available for customer viewing and selection 
       1180  Central Operations notified to make previews available to customer 
     The above workflow facilitates distribution deals for movies, trailers, advertisements, and other auxiliary content such as special shorts, cartoons etc. Multiple content owners can be selected via the portal to the operations center, content selected. The content owners will form distribution agreements with the exhibitor with the relevant terms and conditions defining the rules of engagement for the exhibitor defined at the operations center. Content owners can stage the associated content at the Operations Center, and enable the exhibitor to package the various pieces of content into a show package for distribution to the remote theater owner. The Operations Center manages the transactions between the retail exhibitor and the content owner, enables building of show packages, scheduling of show packages, and back office functionality managing the associated sales and payment transactions. 
     Example optional packages are as follows: 
     Retail Exhibitor Movie Package Creation—(Retail Exhibitor transactions utilize the same relationships established for retail theatrical distribution; whereas all competing follow on movie markets exclude the retail exhibitor from the business): 
     Retail exhibitor contracts with content owners for advertisements, movie shorts, trailers, the new release digital features, alternative content, “specials” e.g. behind the scenes, out takes etc. The content owner may also contract for distribution of movie paraphernalia—e.g. toys, t-shirts, associated with the movie. 
     Retail exhibitor fills out the pricing table and schedule of availability and enters into the operations center database via the exhibitor web portal. Additional information may include genre, ratings etc. Movie package may include specials for the D&amp;D release such as movie paraphernalia. The operations center retains the posted information—and exposes this information to the subscribing remote theater owners within the retail exhibitor&#39;s local network. Unencrypted trailers are automatically downloaded to the remote theater owner&#39;s playback equipment for review within the remote theater, such as homes, bars/pubs, or mega-churches. Alternately these could be delivered as an accompaniment to a prior movie rental, or via DVD mail distribution from the retail exhibitor. 
       FIG. 12  illustrates an exemplary workflow  1200  for ordering of movies by a home theater owner, including the steps of: 
       1210  View available schedule of new releases on control console 
       1220  Optional preview of the new releases 
       1225  Preview new releases on a console or other viewing system 
       1230  Optional ordering of a new release 
       1240  Choose releases, delivery, date and time and number of times that the releases to be viewed 
       1241  View schedule of other content 
       1250  Optional preview of additional content 
       1255  Preview additional content on a console or other viewing system 
       1260  Optional ordering of additional content 
       1265  Choose additional content, delivery schedule, and number of times for viewing 
       1270  Option to accept advertising content 
       1275  Choose advertising categories of interest 
       1280  Submit order 
       1281  Order entered in central operations database and notification sent to Exhibitor&#39;s order management system 
     The customer is enabled to log into his secure “Day and Date” rental account (managed by the Operations Center). The customer can review the available show schedules, review trailers, and select the show, concessions, special movie memorabilia that they wish to view. 
       FIG. 13  illustrates an exemplary retail exhibitor workflow  1300  for processing the order by the home theater owner, from receipt of order through to billing and payment and includes the steps of: 
       1310  Exhibitor notified of customer order 
       1311  Review customer order on content management system 
       1320  Optional order approval 
       1330  Message of approval sent to Central Operations 
       1331  At scheduled time, Exhibitor receives message from Central Operations to deliver the release to the customer 
       1332  Exhibitor extracts content from the onsite secure server, customer attributes and recommended play list from Central Operations database 
       1333  Exhibitor creates a DVD(s) containing the new releases(s), other content, and advertising ordered. The DVD also is encoded with the number of times each content item may be viewed, customer attributes, anti-piracy coding, and viewing experiences for the customer. The DVD may be a Blu-Ray™, HD-DVD™, or an alternative digital video media that either combines the above technologies or provides its own distinct technology. 
       1334  Deliver DVD(s) and other goods &amp; services to customer 
       1335  Notice sent to Central Operations that material has been delivered 
       1336  Notice received from customer that billing and payment has taken place 
       1337  Exhibitor transfers funds per contracts to content owners and 
     Central Operations 
       1338  Exhibitor receives funds from advertising content owners based on advertising viewed by customer; including downloading of the content and packaging the content for delivery. Delivery means could be via a broadband network of via physical media such as high capacity DVD. 
     A further description of the Remote Theater Owner—Movie Preview and Order Placement process is as follows: 
     Customer logs into his secure D&amp;D rental account. Access to this web page could be via the retail exhibitor&#39;s home page to enhance the customer-vendor relationship. Customer reviews the schedule of upcoming releases including title, abstract, extras with the package, and pricing. Extras may include a special live feed interview from the director for D&amp;D HT subscribers. 
     Customer selects a title to preview. The system launches the trailer on the PC browser, and optionally launches the previously downloaded trailer on the home theater system. 
     Customer orders the selected movie package via the web portal—this is logged to the operations center&#39;s database and reflected in the retail exhibitor&#39;s web portal as well. Optional Concession orders can be placed as well, including potential access to local catering services. Order is acknowledged and the Movie and Key Distribution process initialized. 
       FIG. 14  illustrates an exemplary playback and billing method  1400 , which includes the steps of: 
       1410  Key delivery message received by content management system 
       1411  Key delivery message input to secure server by content management system 
       1412  DVD(s) other goods &amp; services delivered (DVD includes Blu-Ray™, HD-DVD™, or other high-definition digital video media) 
       1413  DVD inserted in secure server 
       1414  Secure server decodes DVD and displays the recommended play list, customer attributes on the control console 
       1415  Message sent to Central Operations and Exhibitor of successful decode. This triggers billing, transfer of funds from customer&#39;s account to Exhibitor&#39;s account 
       1417  Optional Customer acceptance of recommended play list 
       1420  Option to create custom play list and equipment set-up 
       1422  Content management system sets up viewing experience options based on attributes and content to be viewed 
       1424  Customer chooses preferred viewing experience 
       1426  Viewing system checked 
       1428  Viewing system deemed satisfactory 
       1430  Option to manage system performance with content management system 
       1435  Performance of system auto-adjusted 
       1440  Option to contact equipment service to bring system performance into specifications 
       1445  Message sent to customer defining existing problem 
       1450  Option to view the show with out of specification equipment 
       1452  Customer waits for service 
       1459  Test for number of show plays under contract 
       1460  Option to purchase additional show plays 
       1465  Customer has funds transferred for additional viewing 
       1470  Customer views content per play list 
       1471  Content management system sends affidavit of play to Central Operations describing the content that was displayed 
     From the customer perspective this process can be largely transparent, however, behind the scenes the Operations Center facilitates security, and proper playback of the show. Key Delivery Messages (KDM) are generated which carry the content decryption keys along with metadata defining the playback agreement—dates, times and number of plays that have been purchased. The KDM is delivered to the remote theater owner&#39;s equipment via an Internet connection. The entire process of movie and Key distribution along with a variety of options is described as follows: 
     Movie and Key Distribution 
     All content are delivered to Exhibition from the content owners selected distributor. These movies are packaged using a format targeting home theater use, rather than for theatrical display. Image quality is much greater than that currently available from a VHS tape or a DVD. 
     The exhibitor generates Show Play lists that align with the movie packages that have been offered. The Show Play lists and respective content is duplicated and stored on a portable media such as Blu-Ray™ DVD data disk, or HD-DVD™, or portable hard drives. 
     Once the order is approved—a Key Delivery Message is generated enabling content playback and decryption for a specific predetermined set of rights management conditions. 
     Conditions can include single play option between a certain date window, multiple play options between a certain date window, option a or b during the date window, followed by an OK to make an unencrypted—DVD copy after a certain date. 
     Key Delivery can be via the internet, an email attachment, a thumb drive or other digital media transport means. Emails and thumb drive delivery will require the customer to load the KDM into the server—whereas an internet delivery could be direct to the playback server. The system acknowledges to the customer and reports back to the operations center that all content and keys are available for the showing. Content and Keys can be hand delivered to the customer—together or on two separate trips. Delivery on the day of the showing could be combined with delivery of the movie extra&#39;s and concessions 
     Once the logistics for day and date showing of the movie have been completed the customer is ready to enjoy the show. An example describing one possible workflow, including incorporation of an invisible watermark, auditing of playback and reporting back to the operations center of the playback event is shown below. 
     CINEMA Playback &amp; Audit Report &amp; Payment 
     Customer initiates the cinema (also referred to as movie or show) by selecting the desired show play list. The server accesses the KDM—decrypting it with the hidden private key to provide access to the keys for decrypting the content. The KDM only functions according to the predefined digital rights management rules. Optionally—the customer can pause, fast forward, rewind the show. Content is decrypted; an invisible watermark is added (including server serial number, time and date of play). Any customer preferences for audio or image settings are incorporated during live play. The system logs the use of the KDM and the playback of each composition in the play list. Depending on the show—the system may optionally disable the output of the server—and enable a live event feed until a queue is sent to restart the show play list. For example, the Cinema Play list may prompt play of a three trailers, than pause while a live event feed from the director is fed in. Once completed the system will send a queue to the server to move to the next composition in the show play list—such as to the feature film. An affidavit of play is sent to the operations center—and can be accessed through the studio or exhibitor portals. Content is removed from the system once the rights to use have expired 
     The Operations Center  240  (as shown in  FIG. 2 ) also serves as a service portal enabling remote servicing and maintenance of the remote theater owner&#39;s equipment. One example remote theater service and support workflow  1500  is illustrated in  FIG. 15 , and includes the steps of: 
       1510  Operations Center receives service-required message from customer content management system 
       1520  Message and information on problem stored in service database 
       1530  Customer service schedules services visit with customer 
       1535  Service representative brings required parts, based on service-required message, on the service call 
       1540  Repairs completed and system tested 
       1550  Service representative enters information on service performed and parts used into service database 
       1560  Customer billed 
     While one exemplary embodiment of the present invention is directed primarily to the use of a workstation at the site of the retail exhibitor and at the content owners, the actual physical location could be at the parent company of the retail exhibitor or content owners. Alternatively, the site of a third party entity may be designated to manage the business or a portion of the business of the retail exhibitor or content owner. Consequently, other physical sites could be incorporated by new communications technology or new management practices. 
     Enhancements to the Basic Process: 
     The exhibitor previews content and contracts with the content owners for movies, advertising and promotional material via the on site workstations to determine what is to be made available to the customer in the home. In addition to the standard workflow described above the exhibitor can use information, collected on the attributes the customer, including: sensory measurements and content preferences; the customers viewing system, such as system performance characteristics, physical dimensions of the room and audio characteristics of the room; the content available for viewing; and the content to be viewed, that is displayed on the workstation, in a way to help make the choice of what content to contract for. The contract is finalized via the workstation and a managing center (hereinafter referred to as “the center”) is notified of the availability of the content, advertising and promotional material and the information describing is processed at the workstation in the central location and stored in the central database. The center via its workstation coordinates the delivery of the any previews associated with the content and advertising and promotional material with the owners to the center for storage at the center or elsewhere. 
     The attributes of the customer, the customers viewing system, the content available and the content the customer chooses to view are gathered via the following mechanisms: 
     The attributes of the customer are collected at the time the workstation, CineServer and other components are installed at the customer site. The attributes collected include metrics on the customer&#39;s site and audio capability and the customer&#39;s perceptual preferences, including color, sound, contrast, and other preferences important to the viewing experience of the customer. There are certainly other metrics that may be important but are not listed here. This information would be modified as a result of the on going collection of data on what the consumer actually viewed and what viewing experience for the content was chosen. 
     The attributes of the customer&#39;s viewing system are collected at the time the workstation, CineServer and other components are installed at the customer site. The attributes collected include metrics on the size and audio characteristics of the viewing room, those associated with the sound system and those associated with the performance of the display system. There are certainly other metrics that may be important but are not listed here. 
     The attributes of the content available are supplied by the content owners and include information (metrics, specifications, type of content/genre) needed to display the content in a way that delivers the customer preferred experience. 
     The attributes of the content the customer chooses to view are collected on a continual basis. 
     The content owners supply the attributes of the advertising and promotional content. These include the demographics and other metrics of the target customers of the content. 
     Through the analysis and use of the collected attributes and other data stored in the central database marketing and other experts in the center, using the workstation at the center, create and make available marketing plans and materials, sales plans and materials, content and advertising offering options on the exhibitor&#39;s workstation. The center&#39;s workstation also makes tools accessible via the exhibitor&#39;s workstation to help customize the options as the exhibitor sees fit. 
     The exhibitor uses the information and the tools accessible via the on site workstation to help market and sell to the customer and to construct and make available to the customer&#39;s control console in an easy to use form a customized offering consisting of a variety of content and advertising and promotional options tailored to the attributes of the individual customer. The exhibitor&#39;s offering to the customer is also stored in the center&#39;s database. The center&#39;s workstation, using the information on the exhibitors offering to the customer, schedules the delivery of previews of the content and advertising and promotional materials to the customer&#39;s control console. 
     The customer uses a control console to order and arrange for payment for a specific day and time of delivery, of the desired content and advertising and promotional material. The customer may also preview content including advertising before ordering on the control console or choose to view the preview on the customer viewing system. The customer can also enter with the content order whether advertising and promotional material is acceptable or not. The order is processed by the workstation at the center; the information is stored on the center&#39;s database. The information on the order is made available to the exhibitor on the exhibitor&#39;s workstation. This enables the exhibitor to complete the financial transactions with the customer, the content owners and the center&#39;s site. The center&#39;s workstation records the completion of the various financial transactions and schedules and triggers the delivery of the content, the advertising and promotional material and the Key Delivery Message. 
     Based on the customer&#39;s order and the requested day and time of delivery, the center prepares an encrypted content package including metadata on the specific customer that enables custom and preset viewing experiences, a recommended play list, anti piracy coding to enable tracking pirated content back to the individual home and generates the Key Delivery Message. The Key Delivery Message determines playback rights including date, number of plays etc. The center delivers the content package and the Key Delivery Message to the customer at the time requested and determined by the customer order. The delivery time and verification is recorded to the center database and is made available to the exhibitor&#39;s workstation. An alternative delivery mechanism would be the center delivering the content package and Key Delivery Message to the exhibitor. The exhibitor would then cut a DVD containing the content package and physically deliver it to the customer. The exhibitor would deliver the Key Delivery Message from the workstation to the consumers control console. 
     The content is delivered to the customer&#39;s CineServer while the Key Delivery Message is delivered separately to the customer&#39;s control console. Or alternatively the DVD from the exhibitor is entered into the CineServer. The control console and the CineServer along with various other components installed in the customers viewing system ensure the secure delivery and viewing of the content ordered by the customer. When the customer chooses to view the content a choice is made between the recommended play list and a customized play list that the customer creates on the control console. The customer also chooses the desired viewing experience from a set of options provided on the control console. The control console manages the customer&#39;s viewing system devices to deliver the play list and to provide the viewing experience chosen by the customer. The customer&#39;s control console sends an “Affidavit of Play” and data on the viewing experience chosen by the customer to the center for each piece of content, each time it is played. The center&#39;s workstation stores the “Affidavit of Play” and the customer viewing experience data in the center&#39;s database and makes it available to the exhibitor&#39;s, the content provider&#39;s, the center&#39;s and the advertising provider&#39;s workstations. Marketing experts use the data gathered on the customer&#39;s viewing habits to improve the recommended offerings for the customer in the future. 
     The exhibitor, the center, the content owners and advertising and promotional material providers based on the number of times the customer views the respective piece of content and the attributes of the customer, use the on site workstations and the tools supplied by the center to manage the financial transactions between them. 
     The customer&#39;s control console continuously monitors the viewing system&#39;s performance, adjusts the viewing system and/or sends a request with diagnostic information to a central device requesting remote or onsite service as necessary to maintain the proper viewing system performance. 
     The invention has been described in detail with particular reference to certain preferred embodiments thereof, but it will be understood that variations and modifications can be effected within the spirit and scope of the invention. 
     PARTS LIST 
     
         
           110  Conventional release cycle method 
           111  release for retail exhibition 
           112  release for DVD &amp; VHS rentals 
           113  release for DVD sales 
           114  release for pay per view 
           115  release for broadcast television 
           120  Cuban release cycle method 
           121  release for retail exhibition 
           122  release for DVD &amp; VHS rentals 
           123  release for DVD sales 
           124  release for pay per view 
           125  release for broadcast television 
           130  Alternative release cycle method  1   
           140  Alternative release cycle method  2   
           200  Remote Theater Exhibition System 
           210  Remote Theater Owner 
           220  Content Owner 
           230  Retail Exhibitor 
           240  Operations Center 
           250  Equipment Provider &amp; Installation Services 
           300  Remote Theater System 
           310  Remote Theater Management System 
           311  Secure Server 
           312  Content Management System 
           320  Web Portal 
           330  Viewing System 
           331  Audio 
           332  Display 
           333  Environmental Control 
           400  Retail Exhibitor&#39;s Site 
           405  “Day &amp; Date” Home Theater System 
           410  Web Portal 
           420  Content Manager 
           430  Movie Duplicator 
           440  Secure Server 
           500  Content Owner&#39;s System 
           505  Content Owner Site 
           510  Web Portal 
           520  Content Database 
           530  Content Manager 
           540  Secure Server 
           600  Operations Center 
           610  Customer Relationship Management (CRM) 
           611  Customer Order Management 
           612  Remote Theater Attribute Management 
           613  Customer Viewing Habits Database 
           614  Service Database 
           615  Web Portal 
           620  Digital Assets Manager 
           630  Key Management 
           700  Retail Exhibitor&#39;s System, Services, &amp; Sales Procedure 
           710  Operation 
           711  Operation 
           712  Operation 
           713  Operation 
           714  Operation 
           715  Operation 
           716  Operation 
           800  Remote Theater Management System 
           810  Operation 
           811  Operation 
           812  Operation 
           813  Operation 
           814  Operation 
           815  Operation 
           900  Retail Exhibitor Contract Workflow 
           910  Operation 
           920  Operation 
           930  Operation 
           940  Operation 
           950  Operation 
           960  Operation 
           970  Operation 
           980  Operation 
           990  Operation 
           991  Operation 
           1000  Content Owner Workflow 
           1001  Operation 
           1002  Operation 
           1003  Operation 
           1004  Operation 
           1005  Operation 
           1006  Operation 
           1007  Operation 
           1008  Operation 
           1009  Operation 
           1010  Operation 
           1011  Operation 
           1012  Operation 
           1013  Operation 
           1014  Operation 
           1015  Operation 
           1016  Operation 
           1017  Operation 
           1018  Operation 
           1100  Retail Exhibitor Interaction Workflow 
           1110  Operation 
           1120  Operation 
           1130  Operation 
           1140  Operation 
           1150  Operation 
           1155  Operation 
           1160  Operation 
           1170  Operation 
           1180  Operation 
           1200  Customer (Home Theater Owner) Order Workflow 
           1210  Operation 
           1220  Operation 
           1225  Operation 
           1230  Operation 
           1240  Operation 
           1241  Operation 
           1250  Operation 
           1255  Operation 
           1260  Operation 
           1265  Operation 
           1270  Operation 
           1275  Operation 
           1280  Operation 
           1281  Operation 
           1300  Retail Exhibitor Processing Workflow 
           1310  Operation 
           1311  Operation 
           1320  Operation 
           1325  Operation 
           1300  Operation 
           1331  Operation 
           1332  Operation 
           1333  Operation 
           1334  Operation 
           1335  Operation 
           1336  Operation 
           1337  Operation 
           1338  Operation 
           1400  Playback &amp; Billing Method 
           1410  Operation 
           1411  Operation 
           1412  Operation 
           1413  Operation 
           1414  Operation 
           1415  Operation 
           1417  Operation 
           1420  Operation 
           1422  Operation 
           1424  Operation 
           1426  Operation 
           1428  Operation 
           1430  Operation 
           1435  Operation 
           1440  Operation 
           1445  Operation 
           1450  Operation 
           1452  Operation 
           1459  Operation 
           1460  Operation 
           1465  Operation 
           1470  Operation 
           1471  Operation 
           1500  Remote Theater Service &amp; Support Workflow 
           1510  Operation 
           1520  Operation 
           1530  Operation 
           1535  Operation 
           1540  Operation 
           1550  Operation 
           1560  Operation

Technology Category: g