Source: https://easypassdrivingschool.co.uk/terms-and-conditions-2/
Timestamp: 2019-09-18 09:54:43
Document Index: 796195693

Matched Legal Cases: ['art 1', 'art 3', 'art 2', 'art 3', 'art 1', 'art 2', 'art 3', 'art 1', 'art 3', 'art 2', 'art 3', 'art 1', 'art 3', 'art 2', 'art 3']

Terms and Conditions LTD Company Version - EASYPASS DRIVING SCHOOL
Terms and Conditions LTD Company Version
In these conditions (“Conditions”) “We”, “Us” or “Our” means PASS AND GO DRIVING SCHOOL LIMITED (The company registration number: 11936440) and “You” or “Your” means the customer. You must read these Conditions in full as they set out our complete Terms upon which we have agreed to provide, and you have agreed to Obtain, driving tuition from us. We and Your Instructor reserve the right to charge for any lessons affected by your failure to comply with any of these Conditions.
5. Provide a presentable, modern, properly maintained and dual controlled PASS AND GO branded car for each lesson;
7. Give You relevant feedback during Your lessons and record Your development in your track record at the end of each lesson;
16. Respond professionally to any worries or issues that you may have and try to resolve them to your satisfaction. If appropriate, they will give you the name of the PASS AND GO manager to whom you can refer the matter.
If Your Instructor is for whatever reason unable to comply with their obligations to You, both We and Your Instructor reserve the right to arrange for an alternative PASS AND GO Instructor to provide You with some or all of Your driving/theory tuition.
The 4 hours for £40 Manual/Automatic Tuition beginners’ offer is all 4 hours at the beginning of your lessons
2. The 10 hours for £152 Manual Tuition beginners’ offer is all 10 hours at the beginning of your lessons
3. The 10 hours for £182 Automatic Tuition beginners’ offer is all 10 hours at the beginning of your lessons
4. The beginners offers are strictly for beginners only who have had no previous driving experience. If, in the opinion of the driving instructor the pupil does have relevant experience then the offer will be withdrawn and standard pricing applied resulting in the number of hours being reduced
5. Abuse of any offers will result in the remaining lessons being revoked without the possibility of a refund. All offers are non-refundable unless otherwise specified.
6. All offers are limited to one per pupil.
To secure your course we require an initial £99 deposit. You can pay this either on line via our website or by calling our office direct and paying via card. Once you have paid your deposit we will book your test and have an instructor call you within 24 hours of your booking to arrange your course of lessons. You would be required to pay your course balance within 3 weeks of your test date this needs to be paid direct to our office via card or by bank transfer. You must pay the full balance of your intensive driving course before any driving lessons commence. If you don’t pay for the balance of your course as agreed 3 weeks before your practical test date this would result in either the rescheduling or the cancellation of your test date until payment has been received. Any payments made in relation to intensive courses are held for 6 months and you are required to complete the course within 6 months of your booking otherwise your course will be cancelled and you will not be able to rebook the course or obtain a refund.
Your test will be booked at any of the test centres in our teaching regions. You must not change or cancel the theory or practical test, only the PASS AND GO office is entitled to change or cancel your test. If you at any time change or cancel your practical test Your Driving Course may be terminated and you will not be entitled to a refund. The Intensive courses consist of 1 hour for the driving test and the remaining hours to be taken as driving lessons leading upto the practical driving test.
Regarding the ‘Suitable For You’ notice on the intensive course walkthrough, this notice is based on the data you input and is calculated to an average of 40 hours of driving tuition total. Please note this calculation doesn’t take into account any long gaps in training or if you have previously been trained to a lower standard to what we would normally expect, PASS AND GO hold no responsibility in any client choosing the incorrect course and all customers should ensure that the course they are choosing is the correct one for them. If there is any doubt you should buy an assessment lesson with your course so we can professionally assess you before your course begins or at the least speak to our advisors on 0333 207 9965 who can try and advise you before you buy.
All trailer Training courses need to be paid in full either online via our website or direct to our office via card or bank transfer.
Pass And Go Driving School have 3 separate training courses available at a cost of £880.
2 Week Course– This course needs to be paid in full either on line via our website or direct to our office via card or bank transfer. Once your payment has been made you will be contacted within 24 hours by your local instructor trainer to start organising your course. This course includes part 1 theory training material and part 3 training materials along with 40 hours part 2 driving training and 40 hours part 3 instructor ability training. Please note that you test fees are not included in this course price and you will be required to pay for these separately.
Part 1 Test £82.00
Part 2 Test £111
Part 3 Test £111
8 Weeks Course To secure this course you need to pay a deposit of £440 and the remaining £440 is due to be paid 4 weeks later. Payments are made either on line via our website or direct to our office via card or bank transfer. Once your payment has been made you will be contacted within 24 hours by your local instructor trainer to start organising your course. This course includes part 1 theory training material and part 3 training materials along with 40 hours part 2 driving training and 40 hours part 3 instructor ability training. Please note that you test fees are not included in this course price and you will be required to pay for these separately.
16 weeks Course- To secure this course you need to pay a deposit of £294 and a further balance of £293 4 weeks later. Your last remaining balance of £293 is due to be paid 4 weeks after that. All payments need to be paid within the 12 week period. Payments are made either on line via our website or direct to our office via card or bank transfer. Once your payment has been made you will be contacted within 24 hours by your local instructor trainer to start organising your course. This course includes part 1 theory training material and part 3 training materials along with 40 hours part 2 driving training and 40 hours part 3 instructor ability training. Please note that you test fees are not included in this course price and you will be required to pay for these separately.
you must pay us the full balance of your Unlimited Lessons Driving Course. You will then be fully committed to completing the course and you will not be able to receive a refund. Your Unlimited Lessons Driving Course must be completed within six months from the date of your first lesson. Due to the nature of this course any lessons cancelled by you will be charged extra at the current rate per hour. The 48 hour cancellation notice does not apply to any of Our Unlimited Lessons Driving Courses; Unlimited Lessons course includes one attempt at the theory test, unlimited driving lessons and Two practical tests. Your unlimited driving lessons and practical tests are only applicable up to six months from the course starting, after this six month period any additional lessons or tests booked will be charged at the current rate. The first attempt at the practical test must be taken within eight weeks of the course starting. If you at any time terminate your practical test Your Unlimited Lessons Driving Course will be terminated with immediate effect and you will not be entitled to a refund. If there is any evidence of you being under the influence of drink or drugs then your instructor reserves the right to terminate Your Unlimited Lessons Driving Course with immediate effect and you will not be entitled to a refund. Any abusive, offensive or other such conduct will not be tolerated and the course may be terminated. Due to driving test availability and any circumstances beyond our control it may be necessary for us to reschedule your test in order to fit in with other arrangements and our booking process. Your test will be arranged for the end of your course. Your test will be booked at any of the test centres our teaching regions. You must not change or cancel the theory or practical test, only the PASS AND GO office is entitled to change or cancel your test. If you at any time change or cancel your practical test Your Driving Course will be terminated with immediate effect and you will not be entitled to a refund.
You must cancel your lessons giving at least 48 Hours notice (excluding Bank Holidays) (“Minimum Notice”) if You wish to cancel or rearrange Your lesson, otherwise You will be liable for 100% of the lesson fee. Where you have pre-paid for any lesson but fail to attend or provide the Minimum Notice, You will still be liable for the Lesson fee. Please Note Intensive driving courses are exempt from the standard 48 hours notice cancellation policy, for information on the cancellation policy for intensive courses please see ‘Intensive Driving Courses’.
You can pay for Your good(s) and/or lesson(s) using one of the following methods:
– payment via credit or debit card by telephoning Our Customer Service Contact Centre on 0333 207 9965
– payment via credit or debit card online at www.passandgo.co.uk/www.passandgo.com
– payment via Bacs by contacting Our Customer Service Contact Centre on 0333 207 9965
– payment You can also pay for your lessons directly to you driving instructor Your instructor will confirm which payment methods they can accept.
Where You make any payments directly to Your Instructor or any of Our Instructors it is Your responsibility to ask for and obtain appropriate receipts or other proofs, in relation to all payments You make to Your Instructor or any of Our Instructors. Where we are able to, we will endeavour to assist with any discrepancies in payments you have made without ever accepting liability for the same, PASS AND GO Driving School is not responsible for the safe keeping of any monies that you decide to pay to your driving instructor directly in cash and you do so at your own risk. For further details please see our Payment Protection Policy.
– payment via credit or debit card online at www.pass-and-go.net/www.passandgo.com
For the avoidance of doubt please be aware any payments paid by you directly to your driving instructor will not be protected by PASS AND GO Driving School.
If you think we have made an error in booking your test, please contact us by telephoning 0333 207 9965. In the event we agree that we have made an error in the booking, we shall rebook another test on your behalf at no additional cost to you. No monetary compensation will be paid for any lessons taken prior to the original test or leading up to the new test. We cannot be held accountable if with the Driver & Vehicle Standards Agency – DVSA change or cancel your test due to their availability.
If You have indicated Your agreement We may contact You by mail, telephone, fax, e-mail or SMS/MMS to inform You of any goods, services or promotions that You may of interest to You. If you decide you do not wish to receive such information, You can unsubscribe at any time, by informing us at: info@passandgo.co.uk. It may take up to 48 hours for this to take place. Please be aware that this will prevent you from receiving our special offers and/or promotions, but You can always opt back in at any time, by contacting us at: info@passandgo.co.uk.
For the purposes of the General Data Protection Regulation, the data controller in relation to the information You supply is: PASS AND GO DRIVING SCHOOL LIMITED (Company No: 11936440 ) Pinetree Centre, Durham Road, Birtley, DH3 2TD. We use the information You provide to provide our goods and services to You, for internal administration purposes, marketing and profiling Your purchasing preferences. If you give us information about another person, you confirm that they have authorised you to act for them, to consent to the processing and use of their personal data in the manner described in these terms and to receive on their behalf the data protection notice. You have, among other rights, the right to ask for a copy of your information and to correct any inaccuracies contained therein. For more information about how we hold personal information, please refer to the our Privacy Policy https://www.pass-and-go.net/privacy-policy/.
If You have any concerns or complaints about any part of Your driving tuition which cannot be resolved with Your Instructor, please contact: PASS ANG GO on 0333 207 9965, Email us at info@passandgo.co.uk or write to us at PASS AND GO DRIVING SCHOOL LIMITED, Pinetree Centre, Durham Road, Birtley, DH3 2TD and address your email or letter to the manager.
We aim to resolve complaints within 5 working days, in some instances we may ask for the complaint to be sent in writing, any requests sent in writing we will try to resolve within 21 working days. Please note: We may record telephone calls for staff training and evidential purposes.
PASS AND GO DRIVING SCHOOL 0333 207 9965,
INFO@PASSANDGO.COM
www.passandgo.co.uk
www.passandgo.com
www.passandtow.co.uk
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