Source: https://www.liine.com/terms-of-service/
Timestamp: 2020-07-13 06:16:29
Document Index: 356376475

Matched Legal Cases: ['§ 160', '§ 160', '§ 160', '§ 160', 'arts 160', 'arts 160', 'arts 160', '§ 160', '§ 164', '§ 164', '§ 164', '§ 164', '§ 164']

Terms of Service - Liine
In order to make use of the Services provided by Liine, you (hereinafter referred to as “you” or “your”) must first read this Agreement and accept it. You may not avail yourself of the Services if you do not accept this Agreement and the terms therein. You accept the terms of the Agreement by signing the Liine Order Form (“Order Form”) or by using the Liine Services. In the latter case, you understand and agree that we will treat your use of the Services as acceptance of the terms of this Agreement from that point onwards. The date on which you sign the Order Form is herein referred to as the Effective Date (“Effective Date”).
Subject to the terms of this Agreement, Liine will, for the Term specified on the Order Form, provide you the Services described on the Order Form. Liine may from time to time make available to you additional functionality for an additional charge. If (a) Liine sends you an email to describing the additional functionality and the fees for such functionality and (b) you commence using such functionality in any respect, then (i) you must pay such additional fees for the Term and (ii) the Order Form will be deemed amended to include such additional fees and functionality as part of the Services.
3.1 Intellectual Property. Liine will use Liine’s materials (including, but not limited to, instructional videos, evaluation forms, sales scripts, sales messaging, reports, talk tracks and educational materials) (collectively, “Materials”) for all reporting, monitoring, training and coaching associated with the Services. All Materials (whether unaltered or customized at your direction; in physical or electronic form) shall be the sole and exclusive intellectual property of Liine and are licensed to you for the sole purpose of internal use. Save as expressly set out in this Agreement, you will treat Materials as the Confidential Information of Liine (and subject to the terms of Section 6) and will not distribute or share Materials with any third party or use Materials for any purpose other than internal use per the terms of this Agreement.
For the purposes of this Agreement, “Confidential Information” means any information received by one party (the “receiving party”) from the other party (the “disclosing party”) of which the receiving party has been informed or has a reasonable basis to believe is confidential to the disclosing party, unless such information: (1) was known to the receiving party prior to receipt from the disclosing party; (2) was lawfully available to the public prior to receipt from the disclosing party; (3) becomes lawfully available to the public after receipt from the disclosing party, through no act or omission on the part of the receiving party; (4) corresponds in substance to any information received in good faith by the receiving party from any third party without restriction as to confidentiality; or (5) is independently developed by an employee or agent of the receiving party who has not received or had access to such information.
8.3 If and to the extent you are a “covered entity” or a “business associate” and your Content includes “protected health information,” as those terms are defined in 45 CFR § 160.103, the HIPAA Business Associate Addendum (“BAA”) attached as Exhibit A hereto will apply to Liine’s provision and your use of the Services. You agree that the BAA will apply only to systems that Liine controls and operates to provide the Services, and only when you have applied the required configuration settings, if any, that Liine makes known to you in writing from time to time. You further agree that the BAA will not apply to, and Liine will have no responsibility for, any third-party applications, systems, devices, or communications networks that you or others use to transmit your Content to or from, or otherwise communicate with, the Services, and that Liine does not act as, nor have the obligations of, a “business associate,” as defined in 45 CFR § 160.103, with respect to your Content when you send it to or from locations or recipients outside the Services.
9.4 By providing Liine with a current, valid, accepted method of payment for recurring Fees (as such may be updated by you from time to time, “Payment Method”), you hereby authorize Liine to charge you the fees as set forth in the Order Form (as such fee may be changed pursuant to the terms of this Agreement). Fees for Services will be billed as set forth in the Order Form. You will receive an email notification of each charge made against your Payment Method. Liine reserves the right to change the timing of the Fee billing in the event that the Payment Method has not successfully settled. As used in this Agreement, “billing” shall indicate a charge, debit or other payment clearance, as applicable, against your Payment Method. You may change your Payment Method information by contacting Liine at cwinn@liine.com or (919) 604-1721. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information or cancel your account, you shall remain responsible for any uncollected amounts and authorize Liine to continue billing the Payment Method, as it may be updated. This may result in a change to the payment billing dates.
11.2 This Agreement shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to the choice of law provisions thereof. Any dispute or claim arising out of, or in connection with, this Agreement shall be finally settled by binding arbitration in Raleigh, North Carolina, in accordance with the then-current rules and procedures of the American Arbitration Association by one (1) arbitrator appointed by the American Arbitration Association. The arbitrator shall apply the law of the State of North Carolina, without reference to rules of conflict of law or statutory rules of arbitration, to the merits of any dispute or claim. Judgment on the award rendered by the arbitrator may be confirmed, reduced to judgment and entered in any court of competent jurisdiction. The parties agree that, any provision of applicable law notwithstanding, they will not request, and the arbitrator shall have no authority to award punitive or exemplary damages against any party. In the event that any arbitration, action or proceeding is brought in connection with this Agreement, the prevailing party shall be entitled to recover its costs and reasonable attorneys’ fees.
If you are a “covered entity” or a “business associate” and your Content includes “protected health information,” as those terms are defined at 45 C.F.R. § 160.103, the Agreement incorporates the terms of this HIPAA Business Associate Addendum (“BAA”). If there is any conflict between a provision in this BAA and a provision in the Agreement, this BAA will control.
Customer means the entity that is a party to the Agreement, provided that such entity falls within the definition of the term “covered entity,” or “business associate” set forth at 45 C.F.R. § 160.103.
Disclose means any release, transfer, provision of access to, or divulging in any manner of information outside the entity holding the information.
HIPAA Rules means the implementing regulations of HIPAA set forth at 45 C.F.R. Parts 160 and 164, Subpart A, C, D and E.
Security Rule means the Security Standards for the Protection of Electronic Protected Health Information set forth at 45 C.F.R. Parts 160 and 164, Subparts A and C.
Privacy Rule means the requirements for the Privacy of Individually Identifiable Health Information set forth at 45 C.F.R. Parts 160 and 164, Subparts A and E.
“Protected Health Information” or “PHI” shall have the same meaning as the term “protected health information” in 45 C.F.R. § 160.103 and shall include Electronic Protected Health Information (“ePHI”), except limited to the PHI Liine receives from or creates, receives, transmits, or maintains on behalf of Customer through Liine’s provision of the Services.
Permitted Uses and Disclosures. Liine expressly agrees that any and all Uses or Disclosures of PHI by Liine will be done in accordance with the terms of this BAA, applicable provisions of the HIPAA Rules, or as Required By Law. Liine may:
Use and Disclose PHI in order to provide the Services.
Use and Disclose PHI that has been de-identified in compliance with 45 C.F.R. § 164.514 for any purpose.
Use and Disclose PHI to provide Data Aggregation services.
Use PHI as necessary for the proper management and administration of Liine or to carry out its legal responsibilities.
Disclose PHI as necessary for the proper management and administration of Liine or to carry out its legal responsibilities, provided that as to any such Disclosure, the following requirements are met:
Liine obtains reasonable assurances through a written agreement with the other agents or parties to whom PHI is disclosed that PHI will be held confidentially and Used or further Disclosed only as Required by Law or for the purpose for which it was Disclosed to the recipient, and the recipient notifies Liine of any instances of which it is aware in which the confidentiality of the information has been breached.
Compliance with HIPAA. To the extent that Liine is to carry out any of Customer’s obligations under the Privacy Rule, Liine shall comply with the applicable requirements of the Privacy Rule that apply to Customer in the performance of such obligations.
Availability of Books and Records. Liine shall cooperate with and make available to the Secretary its internal practices, books, and records relating to the Use and Disclosure of PHI for purposes of determining the Parties’ compliance with HIPAA. Nothing in this section waives any applicable privilege or protection, including with respect to trade secrets, confidential commercial information, and information subject to attorney-client privilege.
Subcontractors. Liine agrees to ensure that any subcontractors or agents to whom Liine provides PHI agree in writing to restrictions and conditions substantially similar to those that apply to Liine with respect to such PHI through this BAA.
Impermissible Uses and Disclosures. Liine shall report to Customer any Use or Disclosure of Customer’s PHI of which Liine is aware and which is not in compliance with the terms of this BAA, including any Breach of Unsecured Protected Health Information pursuant to 45 C.F.R. § 164.410 and any Security Incident. Notwithstanding the foregoing, the Parties acknowledge and agree that Liine shall not be required to report attempted but unsuccessful Security Incidents that do not result in actual unauthorized access, Use, or Disclosure of Protected Health Information, and that this BAA constitutes notice to Customer that such unsuccessful Security Incidents (such as broadcast attacks on Liine’s firewall, port scans, unsuccessful log-on attempts, or denial of service attacks) may occur periodically.
Safeguards. Liine will implement reasonable administrative, technical, and physical safeguards designed to prevent the Use or Disclosure of PHI other than as permitted in this BAA.
Designated Record Sets. The Parties agree that the Services shall not include the receipt, creation, maintenance, or support of Designated Record Sets. Customer shall not provide any Designated Record Set to Liine, and Liine shall not consider any data Customer makes available to it to be a Designated Record Set. In the event that the Parties amend this BAA to permit the Services to include the receipt, creation, maintenance, or support of Designated Record Set, to the extent Liine maintains a Designated Record Set, Liine agrees to: (i) upon written request from Customer, make such PHI available as required for Customer to meet its obligations under 45 C.F.R. § 164.524 and (ii) upon written request from Customer, make such PHI available for amendment and incorporate and amendments to PHI as required for Customer to meet its obligations under 45 C.F.R. § 164.526. Liine will not respond directly to Individual requests for access or amendments to such information.
Accounting of Disclosures. Liine agrees to document Disclosures of PHI if required by HIPAA and requested in writing by Customer. Liine further agrees to provide access to such documentation, after a written request from Customer, as necessary for Customer to respond to a request by an Individual for an accounting of Disclosures of PHI in accordance with 45 C.F.R. § 164.528. Liine will not respond directly to Individual requests for such accountings of Disclosures.
Permissions and Notices. Customer represents, warrants, and covenants that it has obtained and will continue to obtain all necessary authorizations, consents, releases, and permissions to permit Liine to Use and Disclose PHI pursuant to this BAA and in order to provide the Services in compliance with all applicable laws, regulations, and other governmental requirements and that it has provided, and will continue to provide, appropriate notice to Individuals to permit Liine to Use and Disclose PHI pursuant to this BAA and in order to provide the Services in compliance with all applicable laws, regulations, and other governmental requirements. Customer shall notify Liine of any changes in, or revocation of the authorization, consent, release, or permission by an Individual to Use or Disclose their PHI, to the extent that such changes may affect Liine’s Use or Disclosure of PHI.
Compliance with HIPAA. Customer shall comply with all of its obligations under HIPAA.
Instructions. Customer will not request or cause Liine to make a Use or Disclosure of PHI or take other actions in a manner that does not comply with HIPAA, any other law, or this BAA.
Notice of Privacy Practices. Customer shall notify Liine of any limitations in the notice of privacy practices of Customer under 45 CFR 164.520, to the extent that such limitation may affect Liine’s Use or Disclosure of PHI.
Restrictions on PHI Use and Disclosure. Customer shall notify Liine of any restrictions on the Use or Disclosure of PHI that Customer has agreed to or is required to abide by under 45 CFR 164.522, to the extent that such restriction may affect Liine’s Use or Disclosure of PHI.
Safeguards and Appropriate Configurations. Customer shall implement appropriate privacy and security safeguards in the systems, applications, and networks that Customer uses in connection with the Services and shall apply to the Services the required configuration settings, if any, that Liine makes known to Customer in writing from time to time.
The term of this BAA shall begin as of the Effective Date and shall terminate upon the termination or expiration of the Agreement.
Upon either Party’s knowledge of a material breach by the other Party to this Agreement, such Party shall provide written notice to the breaching Party stating the nature of the breach and providing an opportunity to cure the breach within 60 business days. Upon the expiration of such 60-day cure period, the non-breaching Party may terminate this BAA.
Upon termination, Liine will return or destroy all PHI that Liine still maintains on behalf of Customer and retain no copies of such PHI, to the extent feasible. If such return or destruction is infeasible, Liine shall extend the protections of this BAA to PHI that Liine still maintains on behalf of Customer and limit further Uses and Disclosures to those purposes that make the return or destruction infeasible.
Third Party Beneficiaries. Nothing express or implied in this BAA conveys or is intended to convey any rights, remedies, obligations, or liabilities to any party other than Customer and Liine or their respective successors or assigns.
Amendment. This BAA may be amended or modified only in a writing signed by the Parties. In addition, in the event a Party believes in good faith that any provision of this BAA fails to comply with the then-current requirements of HIPAA, such Party shall notify the other Party in writing. The Parties agree to take such action as is necessary to amend this BAA from time to time as is necessary for compliance with the requirements of HIPAA.
Independent Contractor Status. None of the provisions of this BAA are intended to create, nor will they be deemed to create, any relationship between the Parties other than that of independent parties contracting with each other solely for the purposes of effecting the provisions of this BAA and any other agreements between the Parties evidencing their business relationship.
Waiver. No change, waiver, or discharge of any liability or obligation hereunder on any one or more occasions shall be deemed a waiver of performance of any continuing or other obligation, or shall prohibit enforcement of any obligation, on any other occasion.
Conflict. The Parties agree that, in the event of a conflict between the provisions of this BAA and the Agreement or any other documentation of the arrangement(s) pursuant to which Liine provides Services to Customer, the provisions of this BAA will control to the extent necessary for the Parties to comply with HIPAA. The provisions of this BAA will be interpreted to permit compliance by the Parties with HIPAA.
Survival. In the event that any provision of this BAA is held by a court of competent jurisdiction to be invalid or unenforceable, the remainder of the provisions of this BAA will remain in full force and effect.
Interpretation. In the event of an inconsistency between the provisions of this BAA and mandatory provisions of the HIPAA Rules, this BAA shall be construed in a manner that permits both parties to comply with HIPAA.
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