Source: https://patents.google.com/patent/EP1640891B1/en
Timestamp: 2019-11-14 17:45:15
Document Index: 100994241

Matched Legal Cases: ['art 2', 'art 2', 'art 2', 'art 2', 'art 2', 'art 2']

EP1640891B1 - Method of guiding a mobile device user from a predetermined location to a product - Google Patents
Method of guiding a mobile device user from a predetermined location to a product Download PDF
EP1640891B1
EP1640891B1 EP04104734A EP04104734A EP1640891B1 EP 1640891 B1 EP1640891 B1 EP 1640891B1 EP 04104734 A EP04104734 A EP 04104734A EP 04104734 A EP04104734 A EP 04104734A EP 1640891 B1 EP1640891 B1 EP 1640891B1
EP04104734A
EP1640891A1 (en
2004-09-28 Application filed by Swisscom (Schweiz) AG filed Critical Swisscom (Schweiz) AG
2004-09-28 Priority to EP04104734A priority Critical patent/EP1640891B1/en
2006-03-29 Publication of EP1640891A1 publication Critical patent/EP1640891A1/en
2013-02-13 Publication of EP1640891B1 publication Critical patent/EP1640891B1/en
239000000047 products Substances 0 claims title 18
210000001956 EPC Anatomy 0 claims 1
239000006239 Easy Processing Channel Substances 0 claims 1
The invention relates to a method for guiding a user of a mobile device from a current location to a product according to the preamble of patent claim 1.
Nowadays many products are on the market e.g. advertised in websites for sale and are available through online ordering and payment and any subsequent delivery. It can also happen that a prospective customer (potential customer) needs the product as soon as possible and a delivery from a point of sale is too time-consuming, so that a personal pick-up of the product would make more sense in the business. It may also be that not all categories, prices, updates, etc. of products are displayed, so that a visit to the store is recommended to find the right product based on a desired product type.
If the interested party wants to keep the travel costs as low as possible to the business, however, a cumbersome search can begin, since e.g. the address or phone number of the store has changed or a good location description of the store is not available, etc. To remedy such problems, the potential customer with yellow pages, directory assistance services, electronic street routers or possibly even less suitable, possibly outdated maps or City maps find their way.
Another problem can also arise on arrival at the store as, depending on the size or structure of the store, an extensive search for the product is required, especially if there are few operators.
Finally, near the product, the potential customer may find out that the product is sold out. Even more annoying It is when he learns that there is only one product in stock, but not found in the store.
Now the alternative remains to look for another similar product, in the hope that this will also fit. Since there is too little or no operator, immediate advice is excluded. The self-imposed customer must therefore look at each product category to make a good choice or find nothing. The potential customer loses valuable time. In the end, the prospect would have liked to visit another store, but perhaps this would be too far away in view of the upcoming shop closing. Further geographic research would be necessary as the customer may not know exactly where the business is and how to get there the fastest.
US2003095032A1 discloses a system in which products are tagged. The user retrieves the tag with his mobile phone and, after consulting a database, obtains product information which, among other information, may also include the point of sale (shop, etc.). In one embodiment, the user receives a map to find the way to such a point of sale. This system is supported by a GPS integrated in the mobile phone.
WO01 / 06401 discloses a specific system and method for reading tags used in an inventory system.
The object of this invention is to provide a method for guiding an interested party from a current location to a product in which the interested party is a user of a mobile device and by which all the disadvantages of the prior art are eliminated.
A solution of this object is achieved by a method having the features of patent claim 1.
The basic idea of the invention is a method, starting from a method for guiding a user of a mobile device from a current location to a product.
A first advantage of this method is the direct geographical guidance of the user from his current location to the product pick-up location. No operator is needed, as the product is located in the store itself by activating the RFID element, even if the product is on the wrong shelf or in the warehouse.
If the product has just been sold or stolen at that moment, the user will be notified immediately and will not have to waste time in the store.
In this case, the method according to the invention can be initiated once more by the unsuccessful user in the current business requesting a further line to another product via mobile device. This may be an identical product or it may be a search for a similar product. In the latter case, perhaps the current business may have a similar product and an immediate new management of the customer is carried out. If not, look for other stores that offer the original or similar product.
An availability test can also be started from the mobile device by using an internal Inventory Server to monitor present products in the new store using, for example, the previous one or one different identification codes in conjunction with local registered RFID elements is queried.
If you connect this availability test with a cashless prepayment of the product via the mobile device to a payment institution of the store, a reservation can be reported to the Inventory server and if necessary the RFID element can be deactivated immediately, so that in the extreme case an additional customer who has appeared in the meantime will display the product the cashier must leave, so that the first customer does not miss the desired product again.
With great current and future benefits, mobile devices, such as cell phones or personal digital assistant (PDAs), will have more or more powerful features, or more generally, that will allow easy and fast execution of all of the previously described procedures. For example, Already positioning devices like GPS, Galileo, etc. as well as Wegfinder are usable in mobile phones to the administration of the user up to the business. An external mobile network-based orientation means is also conceivable, e.g. using triangulation signals to determine the location of the mobile phone in the mobile network. Furthermore, data transmission formats have already been developed with which the user of the mobile telephone can receive the line information via the mobile network via a display or a loudspeaker.
When entering a covered business, current GPS systems fail to require as transparent a direct connection to satellites as possible. A geographic mobile-based orientation would be too expensive to install in the business. Therefore, RFID elements are very good, which are used to identify the products, ie also attached or assigned to the product exactly. For this purpose, the customer can use an RFID reader with which RFID element-based directions to the product will be made. In principle, current RFID elements are activated within a range of, for example, about 10 m and reported to the RFID reader of the user. If the RFID reader is connected to the mobile device or at least in connection, even the Be displayed using conventional visual display means on the mobile phone or be played eg by means of acoustic sounds or by means of a voice. Such RFID readers will most likely be available as standard on mobile phones in the future.
If the product is outside the reach of the RFID reader in the store, RFID network-based search means can be used. In this case, searches can be started from one or more RFID elements, if the RFID reader has no reception of the searched but still from a not searched RFID element. Such activations of distributed in the business RFID elements to search for a more distant and targeted RFID element are known in ad hoc networks. Thereby, e.g. Three RFID elements that can communicate with each other, determine different mutually relative runtime differences of their own test signals and can be located exactly, of course, relative to the user location in the store. It is also possible to install in-store intermediaries that regularly register the RFID elements so that the store can control its inventory through automatic and permanent inventory adjustments. If the products in the shop are transported back and forth for logistical reasons or by customers themselves, it is possible to control the location and / or movement of all products. The effort of the allocation of the products in the business is thereby facilitated, or is no longer necessary. A wrong logistical assignment of a product on its shelf is also a major advantage for the searching customer with mobile device completely unproblematic.
Such ad hoc networks or intermediate devices can also (at least provisionally) initiate inhibition of the purchase authorization of this product by a cashless prepayment of a product (eg, for inventory data) by providing additional sales prohibition data for the data content read from the cash register at the checkout Add RFID element.
An embodiment of the invention will be explained in more detail below with reference to the drawing.
Fig. 1 : schematic concept of an application of the inventive method.
In FIG. 1 For example, an example of routing a user of a mobile device 2 from its current location to a product 1 that would be retrievable at a store is described.
The user has in advance from a magazine, from the Internet or from other media information sources detected an identification code, such as an electronic product code 1.1 (EPC = Electronic Product Code) or a barcode 11. Such codes can also be detected directly from the mobile device, such as wireless via an infrared or a Bluetooth interface or by means of further detection means such as an optical barcode reader 2.7 with, for example, a laser scanner 10 or an RFID reader 2.5 of an attached to the product 1 RFID element with a product code such as an EPC code 1.1 or another code derived from the product 1.2. To capture such codes corresponding reader devices can be connected directly to the mobile device. In the future, most mobile devices, such as mobile phones, will have multiple integrated readers. For example, many mobile phones already have infrared, WLAN or / and Bluetooth interfaces as well as cameras. An identification code can also be entered directly with the keyboard 2.2 of the mobile device 2, as in conventional mobile phones. Of course, instead of a mobile device, the interested party may also use another (preferably external) reader to read the code, such as a laser scanner unit shot at a home computer or even a search station in the shop. Alternatively, the choice of a code from an HTML page or from a PML page, ie without a reader, possible if the interested party an Internet search of the For example, to perform product 1 on an EPC search mask of a database. This internet search can also be done by mobile device if the mobile phone allows Internet access or WAP connection. This aspect is very advantageous if the user of the mobile phone has not found his product in a first shop and from there initiates a further search according to the method according to the invention. Display means of Internet pages on the display of a mobile phone are currently the state of the art, for example when visiting WEB or WAP pages. Finally, an identification code (such as EPC, bar code ...) of the product 1 is recorded and stored in the mobile device. Another option is to store multiple identification codes if the prospect wants to create multiple products such as a shopping list or a product from a product category. These codes can then be transmitted to a name server.
After the detection of the electronic identification code 1.1 and if this code indicates the geographical location of a business, the lead of the prospective customer can start to shop, e.g. by activating a routing means (e.g., GPS, Galileo, mobile network based localization system ...) in the mobile device.
If the identification code (e.g., an EPC code) does not have any explicit geographic data of the product, it is conveyed to a server 5. The switch can be made from the mobile device via a mobile network 6 such as GSM, GPRS, HSCD, EDGE, UMTS, etc. or via a landline when using a modem connected to the Internet fixed access (landline telephone, powerline network, cable TV network, etc) ,
An application on the mobile device may require a user confirmation before the code is processed and the desired geographic data of the business is displayed. This confirmation may be given, for example, via the keyboard of the mobile device, such as a PDA, via other input means or with a voice command.
If the password is correct and the confirmation is received, the read code 1.1 is packaged by the application in a message (for example in a short message or preferably in a GPRS or UMTS packet) and sent via the mobile network 6 to a server 5 at a sent known address, preferably a server within the infrastructure of the mobile network 6. The message is optionally signed by the mobile device 2 or by connected to the mobile device 2 SIM card 2.4 and / or provided with a time stamp.
The server 5 manages messages with codes received from several or possibly all RFID readers 2.5 of different potential customers (= users of mobile devices). Other, more complex filters may be provided in server 5 to handle code from different areas differently or not at all.
The server 5 may also check the identity of the user. This is all the more reliable if the server 5 is managed by the operator of the mobile network 5. In this case, the identity of the mobile subscriber can be reliably determined, for example, on the basis of the IMSI (International Mobile Subscriber Identity) or another identity in the SIM card. In this way, user-dependent information can be displayed, such as hints that depend on the profile and preferences of the user.
The server 5 is connected via the Internet or an intranet with a name service server 5.2, in which a corresponding electronic address of an electronic page is stored for each code.
A request with the code just received is passed from the server 5 to the name service server 5.2, which responds with a corresponding electronic address. The electronic address consists of, for example, a URL or other address for a TCP-IP network.
The name service server 5.2 can be managed by the operator 5.1 of the server 5 and / or by external entities (for example, by an organization that distributes the codes 1.1 to different companies). Multiple name service servers 5.2 can be connected to each other so that the desired address is searched in another name service server when it is not in the server 5. This allows, for example, a mobile network operator to also edit codes from other organizations.
The user of the mobile device 2 can thus always direct all codes from all product manufacturers to the same destination server 5, which determines from the name service server 5.2 or the network of name service servers 5.2 the address of the page from which the desired geographical location or further information can be downloaded ,
The link in the name service server 5.2 between a code 1.1 and an address can preferably be changed at any time by the provider of the desired service (for example via a dedicated WEB form). This allows the electronic address of a page or domain to be changed without having to inform the end users.
The address of the page on which the business geographic information is located can thus be found uniquely by the 64 or 96-bit codes stored in the RFID element 1.2 alone; the page being accessed is thus completely independent of the address or telephone number of the server 5. Since many products 1 must be marked and since not all codes 1.1 can be used, enough freely available bits must be provided for the codes. Simple IP numbers, for example, might not be enough as many possible combinations have already been allocated. It is preferable to use another independent page addressing system (eg the EPC system).
The server 5 receives the response from the name service server 5.2 with the desired page address and accesses the corresponding page in the other server 5.3, or on a network with multiple local or remote servers (with further requests and responses).
In one variant, the address of the desired page results from a combination of the address specified by the name service server 5.2 with one or more bits of the code 1.1. In this case, the address in the name service server 5.2 corresponds to an area in which the individual pages correspond to certain parts of the codes. This has the advantage that the name service server 5.2 can be made simpler.
The page in server 5.3 accessed by server 5 may include hypertext content in a markup language. In one variant, this page includes an XML content (eXtended Markup Language). In another variant, the page comprises a product markup language (PML) content. The site may also support Simple Object Access Protocol (SOAP) .NET Framework or other web services with which the server 5, and finally the mobile device 2, may access services and objects of the other server 5.3 from which the desired geographic Information of the business can be determined.
The server 5 downloads the desired page, or part of the page, from the further server 5.3 and forwards it to the mobile device 2. As we will describe later, the page on the further server 5.3 may also include multimedia content, for example, to reproduce geographic information or line hints also acoustically or with images. It is also possible that the desired information is distributed over several pages, which can be connected to each other, for example, with links, so that the user can download more information about a product by clicking on it or by selecting links or menu options.
The desired information of the location of the product may be from parameters determined within the mobile network 6 and / or the mobile device 2, including the identity of the user of the mobile device 2, his contract type, his location, time, network visited and his Profile, etc. be dependent. The language of the determined content may depend on the location of the user and / or his previously filed profile.
The desired information can be transmitted via a return channel, for example as a message (SMS, MMS, USSD, or e-mail) or as a web or Wap page to the mobile device 2 and / or to the SIM card 2.4. In one embodiment, u. a. the location of the store is reproduced from the user's current location, for example from the display of the mobile device 2. In this case, data of the location coordinates of the store can be stored in the further server 5.3, which is used in conjunction with the current location of the user the directions will serve.
The location coordinates of the store can also be communicated to the user within a session with multiple user requests and corresponding responses. In one embodiment, an indication is filed in the server 5 or in another server 5.3 that the desired information has been sent to the user in order to prove this later. This information can be signed electronically and provided with a time stamp.
The following desired information for managing the user up to the product is stored on one side in the further server 5.3 and transmitted via the mobile network 6 to the mobile device 2:
Location (World Coordinates, Address, Country) of the store containing the desired product (which, given the location of the mobile device, can dynamically detect a distance between the user and the location and display it on the mobile device).
Business contact details: telephone, fax number, e-mail, website, catalog with references (also as barcode, EPC code of RFID elements) of products or product categories, departments, persons, etc.
Product-related data, such as calculated availability of the product (number of remaining products in the shop, possibly with RFID code list), a product price, a product age or a consumption time limit ...
Possibility to reserve (possibly remotely controlled by mobile device) or advance payment of a product (possibly remotely controlled by mobile device).
Possibility to prepare (possibly with mobile device remotely controlled) a shopping basket of one or more products, eg for faster collection in the shop.
Permitted means of payment in the business or possibility of a cashless payment (possibly remotely controlled by mobile device).
General terms and conditions (GTC) of the business and possibly of the product manufacturer.
Further information can be stored on the side of the server 5.3 and always remain accessible.
From a read barcode of a product in a newspaper or on the internet, several EPC codes of products of the same product category can be assigned (eg a code for a wine category, whereby each wine bottle of this category has its own EPC code). In this case, an EPC code is assigned to the user when accessing the wine category by means of a read bar code. If the user now wants to receive this product, but not the category's neighbor product, they will need to use their mobile device to select a new EPC code (another wine bottle of the wine category). This exchange action of an EPC code could be initiated with the user's mobile device 2 and done in the server 5.3, where all EPC codes within certain categories are collected.
Similarly, the server 5.3 can classify products of different manufacturers and corresponding EPC codes into categories (such as car, coffee machine, red wine ...) or at least a link between pages of these products by category (such as car, coffee machine, red wine ... ) according to desired criteria (such as price, size, performance, quantity ...). Thus, the user of the mobile device 2 can make a finer choice based on a basic idea of the desired product before he goes, for example, to a store with a possibly outdated product for him. The same is true in the shop itself, where an EPC code change between two products or an EPC code pallet of several products can be sent to the mobile device. This aspect is especially important if the customer wants to know more about several products or if the customer decides at the last second for another product.
After sending the identification code from the location of the user of the mobile device to the server 5 with the name server 5.2, the identification code of the desired product is stored in the mobile device. An alternative is conceivable if the name server 5.2 or the further server 5.3 sends back other product-related data to the mobile device instead of or in addition to the identification code. On the display of the mobile device, the user can select one or more codes or data, for example by means of graphical or text menus. For example, for EPC-based identification codes, EPC search masks 4 are displayed directly on the display 3. This allows the user to select a product or product category, as well as the location of the store where they would like to go to purchase the product.
To select the location of the store, different choice parameters relating to a product or a product category from the server 5 or from PML pages can be displayed in the mobile device. As selection parameters are e.g. to understand the distance between the mobile device and the store, the price of the product, and so on.
If the mobile device owner wants to capture a list of mobile device identification code searched lists, a list of a minimum number of product-related sites that have some of these products can be loaded from the name server.
When a list of mobile device identification codes is collected in the mobile device, a list of sites that have some of these products, e.g. sorted by the cheapest product-related price offers from the name server are loaded. Other selection criteria, the locations (shops) can be used here, such as a minimum total distance across all shops or a route that offers only the subway and no road. You can also search for the location where most of the products in the list are most convenient and / or where car parking is available. Multiple stores may include additional availability criteria for products on the list. A recommended route description from a store to one or more other stores may also be in accordance with certain selection criteria (eg, no highway route, only highway, no subway but only bus route and minimum distances between shops or circular passage between house, first shop, second shop, etc , last business and back home, etc.).
Mostly a user of a mobile device will make regular purchases. Therefore, it is also useful to save a user profile of selection criteria, for example in the mobile device (eg with cookies) or in a server or a database. Thus, desired products and associated selection criteria are simply used several times, as the customer usually wishes. For example, after a Drinks market only in an environment of 10 km from the user's home, where you can park a car right in front of the entrance to charge the goods and in which a payment by credit card is possible. Additional selection criteria, such as the name of a preferred supermarket chain, may, for example, be added as another profile for the same or other searched products.
Upon selection of the dialing parameter (i.e., the desired store is now known in the mobile device), the user of the mobile device can begin his path to the store. The path may be from the location information e.g. from a PML page of the store in the server 5 and the current world coordinates of the mobile device in the mobile device or with an additional navigation module. Current navigation systems (such as GPS, Galileo or mobile network-based orientation systems) can also be connected to or integrated in mobile devices. The directions data may also be transmitted from the mobile device to the navigation system of a car.
Upon arrival of the user of the mobile device in the store, the mobile device 2 with an RFID reader 2.5 will allow the user to navigate to Product 1.
The mobile device 2 comprises an RFID reading part 2.5, or is connected to such a reading part (for example via a USB, Firewire, PCCard, Compactflash, proprietary, etc., connection, or via a Bluetooth or WLAN contactless connection). The reading part 2.5 comprises a microcontroller and at least one antenna or coil for contactlessly exchanging data with RFID components in the immediate vicinity. The data transmission takes place for example in the frequency range 13.56 MHz, 900 MHz and / or 860-930 MHz. The reading part can preferably work optionally in different frequency ranges and with different RFIDs. The range when reading the RFIDs is preferably between 2 and 10 meters - depending on the orientation of the reading part and the element. The connection is preferably in half-duplex mode with an ASK backscatter modulation.
The product 1 comprises an RFID element 1.1 with an indelible permanent memory area in which a code is stored during production or during personalization. The code preferably corresponds to the product code (e.g., EPC code) issued in the name server or forming a code derived from that code. Therefore, it is an identification code or product-related data supplied by the name server that can be formed as any code. The code preferably uniquely identifies each particular RFID element in the store; Each RFID element preferably has a different individual code. However, it is also conceivable that the code only identifies the type of the product, in particular if the user of the RFID reader searches for a product category or a product from a group of identical products (for example glasses). The code is preferably unfeasible.
The EPC codes preferably comprise 64, 96 or more bits and are organized hierarchically. The response of the element 1.1 to a request of the reading part 2.5 preferably comprises a header, redundant check data and the code. Other data can be stored in the memory area of the chip and read by the reading part 2.5.
EPC codes are preferably distributed from a common authority to different product manufacturers; a part of the code preferably indicates the identity of the manufacturer of the product 1. A manufacturer wishing to tag products with further references reserves a set of codes at the common authority and stores some of these codes in the RFID element.
At least one application is provided in the mobile device 2 for reading codes in adjacent RFID elements via the reading part 2.5. The reading of a code is preferably initiated by the mobile device 2; it is possible, for example, that the mobile device always or periodically searches for neighboring RFID elements and reads codes in found RFID elements and processes or forwards. In another, power-saving variant, the reading is initiated by the user of the mobile device 2 who has a appropriate application starts or enters a command if he wants to find a particular product. Upon collection or payment of the product, the RFID element or the product or its availability may be blocked and unlocked only after reading the code with a command from a remote server.
The reading of the RFID elements with the mobile device 2 or with another device can also be done by an external device (for example, a point of sale or a vending machine) via an interface in the vicinity (for example, Bluetooth or WLAN) via the mobile network 6, or via a Link can be initiated on a visited WEB or WAP page.
Simple filters and processing means may be provided as part of the application in the mobile device 2 and / or in the reading part 2.5 to process read codes. For example, the application may only code certain ranges of codes - e.g. at searched product categories - edit and forward. Redundancy checks can also be provided to clear non-plausible and error-prone codes. Already used codes are preferably stored in a database in the mobile device for future control, statistical evaluations and backups.
Further guidance of the user from the location of the named user to the product in the store is made using the identification code directly associated with the mobile device or the product related data of the searched product. If the mobile device with the user's RFID reader is within reach of the product, the RFID element will be activated. A runtime measurement can be used to determine a distance between the mobile device and the product. By further transit time measurements with other adjacent RFID elements further distances can be determined. If mobile device and two RFID elements form triangles, two-dimensional coordinates of the mobile device relative to the product sought or a search direction can be determined from these triangulating remote points. All in all Thus, a distance and direction can be determined by means of the mobile device and two RFID elements.
If the mobile device with the RFID reader is outside the environment to activate the searched RFID element, other measures must be considered. A direct connection between the mobile device and the searched element is therefore not possible.
Different identification codes of several active RFID elements located close to the mobile device can be detected in the user's mobile device, which enable the designated user by means of corresponding display means to find the product sought on the basis of his mobile device. Of course, a link between the RFID reader and one of these codes will indicate that these RFID elements correspond to products other than the product being sought. However, a runtime measurement may be performed between the mobile device and one or more of these RFID elements, even if the EPC code is uninteresting. If two such transit time measurements are performed with other RFID elements, the two-dimensional position of the mobile device relative to one of the - unfortunately not sought - RFID elements is determined.
In contrast, a localization of the searched RFID element can be initiated by means of a relay-based network.
As a relay-based network, an autoconfigurable so-called ad-hoc network can be used with networkable RFID elements by at least one of the mobile device located nearby (ie activatable) RFID elements a search for RFID elements is initiated until the searched RFID element is found. The topology of the ad hoc network can be determined dynamically in advance (eg by preliminary runtime measurements between network elements). With each search step from one to another RFID element, runtime measurements can be carried out, such that the position of a checked RFID element with respect to another and to the mobile device nearby (ie activatable) RFID element is known. Thus, the two- or three-dimensional position, ie distance and direction, of the mobile device relative to the detected RFID element of the searched product is determined. Overall, relative positions of the mobile device to RFID elements can always be determined by triangulated transit time measurements (between mobile device and RFID elements in the vicinity of these RFID elements and between RFID elements in their vicinity). One possible method is, for example, a hop-by-hop search between RFID elements.
In the case of a known relative position, by detecting several transit time measurement signals between the mobile device and the RFID element via the ad hoc network, the location of the product sought or the directions to the product can be displayed on the display of the mobile device.
An alternative to searching for a remote from the mobile device (i.e., not directly activatable) RFID element is to connect the user's mobile device to at least one hard-based relay that knows the searched RFID element and its location in the shop. Such relays can be used to inventory and control product movement in the store. The knowledge of the RFID element and its position can be effected by a direct activation of the RFID element from the relay or from the fixed-based relay via further intermediate RFID elements. If the mobile device is now in connection with the relay, a transit time measurement between the mobile device and the relay as well as a further transit time measurement with an arbitrary RFID element are sufficient to determine the position of the mobile device relative to the product sought.
If the relay includes a router or is in communication with a router, data from the location of the searched product in the store can be transmitted to the mobile device with great advantage from the fixed-based relay. In other words, the router for example transmits a WEB or a WAP page with directions between searched product and mobile device after the above-described localization of the searched product relative to the mobile device. If the router also knows about unavailable points in the shop, a more precise route description with a possible or optimized auxiliary route can be calculated, for example, by the customer knowing exactly when he has to turn between two shelves. This is especially important when many walls or long distances between storage locations make short distances to the product impossible. Relays can also be installed, for example, in the case of stairs or on the floor / ceiling between floors, so that guidance by the customer to the product over several floors can be carried out without difficulty. If an RFID element is not found on one floor, the search is performed on the next floor and so on. Per floor, a graphical representation of unretractable zones of the store (preferably on walls, shelves, tills, etc.) from an HTML or PML page of the store may also be sent to the mobile device and displayed on the mobile device's display as a background for directions. This can also be done between the mobile device and the product you are looking for easily distances, eg with text ("You are still 52 m away from the RFID element") or with a fill bar ("You have completed 50% of the first requested route") and directions (eg, with arrows or a sketch of the path) on the display of the mobile device graphically displayed or reproduced acoustically.
If the owner of the mobile device in the store wants to acquire a list of searched-for-product identification codes in the mobile device, an optimal route e.g. with minimal or optimized distance between the user and all sites where the products are located, e.g. loaded from a router or from a server of the store. The goal is to guide the user in the store as quickly as possible to the product. In contrast, the manager may also integrate desired lines of the customer (e.g., past new commercial objects) into the calculated route to the product being searched.
For example, in a store where products are sorted by category, a search for products can be made according to these categories that is, an EPC code of a category is collected by the customer or proposed to the customer from a menu. This is especially useful if the customer wants to get a simple overview of a category of products. Further more selective codes for a category of products may be captured or actuated at the location of the category (s) of the mobile device and, more selectively or suddenly, the customer may become more selectively or selectively using more selective activations of RFID elements or geographic data of other product related data go to another desired product. The easiest way to do this is to go around the customer in the shop through progressive category related activations of EPC codes. A product category related activation of EPC codes can also be done through an ad hoc network between EPC codes for categories of products. In other words, a product category and its EPC code can be derived from the EPC code of a product. Further, a server (eg, in conjunction with in-store relays for monitoring the RFID elements) may manage all locations from categories of RFID elements to the location of a single RFID element of a product. If there is no mapping of products into categories in the store, an isolated searched for product will still be found.
In the method according to the invention, it is therefore possible to search for a product in a shop, even if it is not in the right place. This also means that the business logistics regarding the allocation of products is greatly simplified. In the case of missing assignment of products in the business, a good overview can nevertheless be ensured, for example, on the inventory or, in general, on the control of existing or sold products. The store's operator can use a mobile device to tell a mobile-free customer where to go to ensure he finds his product the fastest. The process is very well suited to a business where many product movements are necessary, many different but difficult to distinguish types of products are offered or products are presented in a completely random manner.
From home, friends, at work, on the street, or in a store, a potential customer can perform an availability test (eg, availability, number of free items) with their mobile device by capturing an identification code of a desired product (or products) , if via the mobile network and eg Inventory data updated from a PML page of the store is available to him. In addition, if the availability test is positive, a reservation of the desired product may be made e.g. from the mobile device or from another communication unit e.g. using the query menu of the PML page. For example, the reservation can also be made by a prepayment via mobile device.
Method for directing a user of a mobile device (2) from a current location to a product (1), with the following steps:
an identification code (1.1, 1.2) of a category of the product (1) is recorded in the mobile device (2) and transmitted to a name server (5.2),
the identification code is used in the name server (5.2) to download product-related data which relate to the category of the product (1) into the mobile device (2), wherein said product-related data include a geographical location at which the category of the product can be bought, wherein
said user goes to said geographical location,
wherein a contactless connection is established between said mobile device (2) and a RFID-Element (1.1) with which said product (1) of said category is marked, by using the same identification code or product-related data previously supplied by the name server (5.2) by activating at least said RFID-Element (1.1),
determining a distance and a direction between the mobile device (2) and the product (1),
guiding the user to the product (1), wherein the distance and direction from the mobile device (2) to the product (1) is graphically displayed at the display of the mobile device (2) or is reproduced acoustically and
a further product (1) with a code of the category is activated by the mobile device (2) and the user is guided to the further product (1).
Method according to claim 1, wherein the mobile device (2) can record a number, a barcode or an EPC code.
Method according to claim 1 or 2, wherein connections between the mobile device (2) and the name server (5.2) occur over a communication network, preferably a mobile network (6).
Method according to one of claims 1 to 3, wherein if there is no direct connection between the mobile device (2) and the RFID element (1.1) of the sought product, a localizing of the sought RFID element (1.1) is initiated by means of a relay-based network.
Method according to claim 4, wherein as relay-based network a so-called ad-hoc network capable of being self configured with linkable RFID elements (1.1) is used.
Method according to claim 5, wherein a relative position of the mobile device (2) to RFID elements (1.1) is determined through triangulated running time measurements.
Method according to claim 5 or 6, wherein a connection of the user's mobile device (2) with at least one fixed-based relay is established, where the sought RFID element and its position in the shop are known.
Method according to claim 7, wherein the relay includes a router or is connected with a router,
that transmits data for orienting towards the sought product in the shop to the mobile device (2) and,
that if necessary, if knowing the position of the mobile device (2), computes and sends to the mobile device (2), preferably as WEB or WAP page, an auxiliary route between the mobile device (2) and the sought product.
Method according to one of claims 1 to 8, wherein distances between the mobile device (2) and the sought product, with text or with a gauge bar, and directions with arrows or a diagram of the route, are shown graphically on the display of the mobile device (2) or reproduced acoustically.
EP04104734A 2004-09-28 2004-09-28 Method of guiding a mobile device user from a predetermined location to a product Active EP1640891B1 (en)
EP04104734A EP1640891B1 (en) 2004-09-28 2004-09-28 Method of guiding a mobile device user from a predetermined location to a product
ES04104734T ES2403705T3 (en) 2004-09-28 2004-09-28 Procedure to guide a user of a mobile device from a current location to a product
US11/235,863 US7734507B2 (en) 2004-09-28 2005-09-27 Method for directing a user of a mobile device from a current location to a product
EP1640891A1 EP1640891A1 (en) 2006-03-29
EP1640891B1 true EP1640891B1 (en) 2013-02-13
ID=34929623
EP04104734A Active EP1640891B1 (en) 2004-09-28 2004-09-28 Method of guiding a mobile device user from a predetermined location to a product
US (1) US7734507B2 (en)
EP (1) EP1640891B1 (en)
ES (1) ES2403705T3 (en)
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2004-09-28 EP EP04104734A patent/EP1640891B1/en active Active
2004-09-28 ES ES04104734T patent/ES2403705T3/en active Active
2005-09-27 US US11/235,863 patent/US7734507B2/en active Active
ES2403705T3 (en) 2013-05-21
US7734507B2 (en) 2010-06-08
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EP1640891A1 (en) 2006-03-29
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