Source: https://fava-ivo.com/en/how-can-we-help/privacy-and-security/
Timestamp: 2019-12-14 11:48:37
Document Index: 386781565

Matched Legal Cases: ['Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 21']

Privacy and Security | Fava Ivo Telecomunicazioni
We are pleased that you are interested in our web service www.fava-ivo.com. The protection of your privacy is very important to us.
Fava Ivo Srl, Via A.Meucci 2, 39055 Laives BZ (hereinafter referred to as “Fava”).
Fava sees it as a matter of responsibility to protect data entrusted to the company. To ensure that you feel secure when visiting our website, we strictly observe the statutory provisions during the processing of your personal data and would like to provide you with detailed information on how your data is handled.
When and for what purpose does Fava collect data concerning you?
The processing if this access data is required to facilitate the visit to the website and to ensure the long-term functionality and security of our systems. The access data is temporarily stored in internal log files for the previously mentioned purposes, to prepare statistical information on the utilization of our website, to enhance our website in view of the usage habits of our visitors (e.g. if the proportion of mobile devices calling up the pages increases) and to generally administratively maintain our website. The legal basis is Art. 6, Para. 1, Sentence 1 b GDPR.
2.3. Registration in online shop
You have the opportunity to register for our login area in the online shop, to enable you to benefit from the full range of functions of our website. It is evident from the respective input forms, as to which data is collected in each case. We have indicated which data is mandatory by marking the respective fields as required fields. Without this data it is not possible to register. The legal basis of the processing is Art. 6, Para. 1 b GDPR.
All payments in our online shop are processed via our payment provider Paypal, PayPal (Europe) s.à.r.l. et Cie, S.C.A., 22-24-Boulevard Royal l 2449, Luxembourg. In the process, you transmit your payment details via a secure https connection to the servers of Paypal. This transmission is made solely to process your payment. Please note Paypal’s privacy policy . In this connection, the contractual partner for the payment provider is FAVA Ivo Srl.
If Fava is providing payment in advance, e.g. in the case of a purchase on account, to protect our legitimate interests, Fava reserves the right to make enquiries on identity and creditworthiness with service providers specialized in this or to make the granting of certain payment terms contingent upon a credit check. The credit report can contain probability values (score values), which are calculated on the basis of scientifically proven mathematical-statistical procedures, where the address data, among other information, flows into the calculation. The information received regarding the statistical probability of a payment default is used by us for a balanced decision on the rationale, implementation or termination of the contractual relationship. Your legitimate interests are considered in accordance with the statutory provisions.
2.6. Survey and Testimonials
If you are participating in one of our survey or testimonials, we use your data for market and opinion research as well as for product optimization. We analyze data categorically only for internal purposes. If, exceptionally, testimonials are not analyzed anonymously, the data will be collected only with your consent. For evaluations relating to person, the legal basis is the above-mentioned consent in accordance with Art. 6, Para. 1, Sentence 1a GDPR.
2.7. Other cases of balancing of interest (Art. 6, Para. 1 f GDPR)
Insofar as external service providers are used (hosting providers, application management, shipping service provider etc.) to operate this website or to provide services the companies concerned receive the access to your data only to the extent necessary for the fulfilment of their respective tasks and functions.
Insofar as these service providers process their data outside the European Union, this can lead to your data being transmitted to a country which does not offer the same data protection standards as the European Union. In this case we will ensure that the respective recipients of your data contractually or otherwise guarantee a level of data protection that is equivalent to that of the European Union. You can request a copy of these guarantees.
We use cookies to design the navigation and use of our websites to be as user-friendly as possible. Cookies are smaller files with text information, which are filed on your hard drive when the website is called up. Cookies are used for the temporary storage of information – for example for statistical analysis or to control the connection during the visit to a website. Cookies are also used to store the preferences of the visitors. Thus, we can match the contents of our website specifically to your requirements and therefore improve our service for you. We are unable to create any references to users with the cookies.
Cookies required to carry out the electronic communication process or to provide specific functions you requested (e.g. use of the shopping basket), are stored on the basis of Art. 6, Para. 1 f. The operator of the website has a legitimate interest in storing cookies for the purpose of the technically smooth and optimized provision of its services. Insofar as other cookies (e.g. cookies for the analysis of surfing habits) are stored, these are dealt with separately in this privacy statement in the following section.
Use of cookies and similar technologies for the purpose of analysis
This website uses Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses cookies and similar technologies to enable the analysis and improvement of our website, based on your usage habits. The data arising in this connection can be transmitted by Google to a server in the USA and stored there, for the purpose of evaluation. When personal data is transmitted to the USA, Google has subjected itself to the EU-US Privacy Shield. However, your IP address is abbreviated prior to the evaluation of the usage statistics, so that it is not possible to draw any direct conclusions as to your identity. For this purpose, Google Analytics has been expanded on our website, to include the code “anonymizeIP”, to ensure an anonymised capture of IP addresses.
As shown above, you can configure your browser in such a way that it rejects cookies, or you can prevent the capture of the data generated by cookies and related to your use of our website in the cookie settings of the privacy statement by Google. Alternatively, you can also prevent the processing of such data by Google, by downloading and installing the browser add-on provided by Google(the latter does not work with mobile terminal devices).
Our websites use the services “AdWords Conversion-Tracking” and AdWords Remarketing” by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Customers’ actions defined by us are captured (such as, for example, clicking on an advertisement, page visits, downloads) and analysed using “AdWords Conversion-Tracking”. We use “AdWords Remarketing” to show you individualised advertising messages regarding our products on partner websites of Google. Both services use cookies and similar technologies for this purpose. The data arising in this connection can be transmitted by Google to a server in the USA and stored there, for the purpose of evaluation. When personal data is transmitted to the USA, Google has subjected itself to the EU-US Privacy Shield.
We are using the Re-targeting-tool LinkedIn Conversion Tracking of LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin 2, Ireland (»LinkedIn«). For this purpose, the LinkedIn Insight Tag is integrated in the website of Fava, enabling LinkedIn to collect statistical, pseudonym data about your visit to and use of our website and to provide us with corresponding aggregated statistics on this basis. Furthermore, this information assists in facilitating the advertising of offers and recommendations tailored to your interests. You can prevent the storage of cookies via a browser setting. Alternatively, you can object to this form of data processing, by setting an opt-out cookie via the following link such cookie will remain on your device until you delete the cookies. This option is available to LinkedIn members as well as for non-members.
Use of functions of further providers
We are use the Facebook pixel or visitor promotion pixel of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (hereinafter: Facebook) on our websites. By calling-up this pixel via your browser, Facebook can subsequently see if a Facebook advertisement was successful. This is, for example, the case when a purchase has been made on a website. For this purpose, we receive exclusively statistical and anonymized data from Facebook, without reference to a specific person. This enables us to record the effectiveness of Facebook advertisements for statistical and market research purposes and to improve our services.
We also use the Facebook pixel for the “Website Custom Audiences” function. We would like to point out that, as provider of the websites, we do not have any knowledge of the contents of the transmitted data, nor their utilisation by Facebook. We can merely choose which segment of Facebook users (such as age, interests) should be shown our advertisement. For this purpose, we use one of two procedures of custom audiences, where no data sets, in particular no e-mail addresses of our users – whether encrypted nor unencrypted – can be transmitted to Facebook.
Via the pixel graphics, Facebook receives, inter alia, the information from your browser that our page has been retrieved by your terminal. If your browser permits cookies and you are not participating in the opt-out procedure, Facebook creates a cookie to enable it to recognise you. If you are logged into Facebook or log in later, the data can be assigned to your Facebook account, whereby personal data is processed.
We are using Tawk.to to personalize the communications with you. When you are visiting our websites for the first time, a cookie of the third-party provider tawk.to is stored in your browser. This cookie is used to record the pages you have visited during the session. Even if this cookie is set on other websites, the information on the visit to our websites is only visible to us. Likewise, we are not able to record or see information on your visits to other websites via this cookie.
Further information on data protection in conjunction with the use of Tawk.to can be found here: Tawk.to Privacy Policy
We have integrated videos in our website, which are stored at YouTube and which can be played directly from our websites. YouTube is a multimedia service of YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (“YouTube”), a Group company of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). When personal data is transmitted to the USA, Google and the Group company YouTube has subjected itself to the EU-US Privacy Shield. The legal basis is Art. 6, Para. 1, Sentence 1 f GDPR, based on our legitimate interest in the integration of video and image contents.
Our website uses the map service Google Maps, by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). To ensure that the Google map data used by us can be integrated and shown in your web browser, when calling up the contact page, your web browser must connect to a Google server, which can also be located in the USA. When personal data is transmitted to the USA, Google has subjected itself to the EU-US Privacy Shield. Google hereby receives the information that the contact page of our website has been called up by the IP address of your device. The legal basis is Art. 6, Para. 1, Sentence 1 f GDPR, based on our legitimate interest in the integration of a map service to establish contact.
You have the right, in accordance with Article 7, Para. 3 GDPR, to revoke consent once granted to us, at any time. As a consequence, we shall in future no longer continue to process the data that is the object of the consent. The revocation of the consent does not affect the lawfulness of the processing based on the consent up to the time of the revocation.Insofar as we are processing your data on the basis of legitimate interests in accordance with Art. 6, Para. 1, Sentence 1 f GDPR, you have the right in accordance with Art. 21 GDPR, to raise an objection against the processing of your data, insofar as there are grounds for this, which arise from your special situation or where the objection is directed against direct advertising. In the latter case, you have a general right of objection, which we shall implement also without the need for you to give reasons.