Source: http://conteco.it/cond_gen_contr_VA_en.html
Timestamp: 2017-09-26 14:23:14
Document Index: 143167531

Matched Legal Cases: ['art. 27', 'art. 112', 'art. 52', 'Art. 93', 'art. 16', 'Art. 112', 'art. 30', 'art. 17', 'art. 23', 'art. 24', 'art. 32', 'art. 33', 'art. 43', 'Art. 52', 'art. 53', 'Art. 52', 'art. 53', 'art. 52', 'Art. 53', 'art. 54', 'art. 106', 'art. 112', 'Art.1', 'Art.2', 'Art.3', 'Art.4', 'Art.5', 'Art.6', 'Art.7', 'Art.8', 'Art.9', 'Art.10', 'Art.11', 'Art.12', 'Art.13', 'Art.14', 'Art.15', 'Art.16', 'Art.17']

Check for the Validation Project
This document defines the relationships between CONTECO Check S.r.l. and Customers (Clients) wishing to make use of the service design verification for the purpose of validation. It shall apply to verification by CONTECO Check S.r.l. companies met the criteria established by law (Legislative Decree No. 163 of 12 April 2006 and subsequent amendments and DPR 5 October 2010, n. 207) of the design documents and related reports.
The signing of the contract is usually done through an act of the Contracting Authority or the other Principal signed by the parties, which refers to a methodological proposal presented by CONTECO Check S.r.l. or to a technical specification of the performance of the service.
This specification is often already available in the offer.
The prerequisite for proper budgeting, planning and delivery of the service is that during the preparation of the offer have been supplied Body Inspection data as much involved in the project subject to audit. We summarize below the main aspects:
• Identification data of the Contracting Authority or other customer;
• Description of the intervention;
• Preliminary Document of Design or project related to the previous phase of the audit;
• Type of procurement procedure envisaged;
• State of the art of design and the authorization of the intervention;
• Amount of work expected, divided by classes and categories;
• Names of the design team.
Another prerequisite for a smooth running of the service is to share the contents of the service, which vary depending on the design phase (preliminary design, final), the type of procurement procedure (integrated contract, works contract, contract and grant management work, etc ...), and the context of the approval of the initiative.
These aspects are defined in the offer and described in general terms in the following paragraphs.
Article 2. PURPOSE OF SERVICE
The service Verification Project aims to provide relevant information to the customer about the project in question so as to guarantee their acceptability to promote, on the basis of the same, the procedure for selection of the subject to be entrusted with the execution the work or the further development and completion of the design.
This verification shall ensure, in particular:
• completeness of the design;
• consistency and completeness of the economic picture in all its aspects;
• appaltabilità the design solution chosen;
• requirements for the durability of the work over time;
• minimizing the risks of introducing variants and litigation;
• possibility of completion of the work on time;
• safety of the workers and users;
• adequacy of the prices used,
• maintainability of the works, where required.
The verification procedures are defined in Articles 52 and 53 of Presidential Decree 207/2010 and in art. 27 and 33 of Annex XXI of the Legislative Decree no. 163/06 for the works described as "strategic".
The checks are conducted on the project documentation for each stage, depending on the design level, with reference to the following aspects of control:
2. completeness and adequacy;
3. readability, consistency and reproducibility;
The checks described above, together with those of the exclusive competence of the contracting related administrative and non-technical (eg. Availability of the areas, the financial package, obtaining all necessary approvals, etc.) allow the ORs to validate the project examination, pursuant to art. 112 D.Lgs.vo 163/2006 and Articles. 27 and 33 of Annex XXI of the same D.Lgs.vo 163/2006 for strategic works or art. 52 and 53 of DPR 207/2010.
Documents relating to the service, unless otherwise provided in the contract, will be retained for ten years from the date of completion of the service and activities and performance related to the same. After that date, both the paper documents that the documents in electronic form will be deleted. All in compliance with the state law, the rules and regulations of contractual agreements in force concerning data confidentiality.
Article 3. STANDARDS AND REFERENCE DOCUMENTS FOR THE CONDUCT OF SERVICE
The reference standards for the conduct of the service are:
• Art. 93 paragraphs 1 and 2 D.Lgs.vo 163/2006 (art. 16, para 1 and 2 Law 109/94 and subsequent amendments);
• Art. 112 D.Lgs.vo 163/2006 (art. 30, paragraph 6 of the Law 109/94 and subsequent amendments);
• for strategic works Annex XXI of the Legislative Decree no. 163/06:
• Articles. 1 to 7 in the case of preliminary design;
• Articles. 8 to 18 in the case of Final Project;
• Articles. 19 to 26 in the case of Executive Project;
• in other cases, Presidential Decree 207/10:
• or preliminary design: from art. 17 to art. 23;
• or final project: from art. 24 to art. 32;
• or executive project: from art. 33 to art. 43;
• regulations applicable.
The reference standards methodology for performing the service are:
• Quality manual;
• UNI EN ISO 9001: "Quality Management Systems - Requirements"
• UNI CEI EN ISO / IEC 17020: 2012 "Requirements for the operation of various types of bodies performing inspection";
• UNI 10721 "Service technical control applied to construction and civil engineering";
• UNI 10722-1 / 2/3: "Qualification and control of construction project of new construction. Project planning and planning and execution of the controls of the project of a building".
CONTECO Check S.r.l. is committed to compliance with the provisions of Law no. 136/2010 on traceability of financial flows, where applicable.
The necessary documents for verification prescribed by Articles. 52 and 53 of DPR 207/2010 are:
• feasibility study or preliminary design document or design documents produced in the earlier stage than audited (Art. 52 paragraph 1 sub d) point 1 and art. 53 paragraph 2 sub a));
• documentation of authorization and approval referring to the previous design phase, including the provisions (Art. 52 paragraph 1 sub d) point 2 and art. 53 paragraph 2 sub a));
• disciplinary design task (art. 52 paragraph 1 sub b) and Article 6 point. 53 paragraph 2 sub c) 1 point);
• approvals and regulatory approvals required for the level design (Art. 53 paragraph 2 sub i));
• any other requirements set by the Contracting Authority or by different customer.
For projects to be put out to tender, pursuant to art. 54 requires the certification by the Director of Works (if not appointed by the RUP) in art. 106 paragraph 1 of Presidential Decree 207/2010. The documents listed above can be used as reference for the verification of strategic works under Annex XXI D.Lgs.vo 163/2006.
Article 4. METHOD 'OF SERVICE PERFORMANCE
The verification of the project is carried out taking into account specifically the following purposes:
• assess the technical feasibility of the work, understood as the absence of errors or omissions which may affect, in whole or in part, the realization of the work or its use;
• verify compliance with mandatory legislation and contracts;
• assess the presence and extent of risks arising from the technical design choices proposed in order to provide an opinion on the reliability of the technical solutions proposed by the designer.
The activity is conducted by a general point of view, in which the body carries out an audit inspection of each document that constitutes the project, for completeness, clarity, reliability, appropriateness and compliance and entering the merit of each document. The activity is designed to provide constant support to the client in the performance of the following activities:
• critical analysis and construction of the project, particularly with regard to the choices typological, distribution, technology and manufacturing, placing them in relation to the objectives and needs expressed by the client in order to the operational aspects, organizational, managerial and financial;
• reporting activity through periodic reports regarding the activity containing the feedback of the items in the previous point, with evidence of any discrepancies discovered and related proposals for solutions;
• overall verification of the final documentation delivered by the designers, formulating an evaluation in the form of a certificate of "validable" or "not validable".
The activity begins with a "kick-off meeting" held in the presence of the ORs and the designer, in order to clarify the respective roles and responsibilities, functional interfaces, the system of conducting audits of the project, the forms used, the pattern process to reach the issue of the final Report project Verification within the time allowed. All the actors of the process (RUP, Inspection body and Designer) are thus guaranteed by the utmost transparency and the total availability of information, in the logic of the most practical and collaborative cooperation towards the achievement of the common goal. This preliminary meeting was therefore the aim of: acquiring the project in paper and electronic format; capture the requirements and any further request / prescription of entities involved and all the requirements arising from different approval processes; acquire all the signs of a technical and economical by the Principal for the start of the audit; acquire by the RUP and / or Designers illustration overall themes of the various design disciplines in topic.
CONTECO Check S.r.l. shall schedule the procedures and controls that will be operated on the project documentation preparing a suitable "Control Plan", based on the input data consist of any information regarding the circumstances and facts influential on the design phase being verified and the results the preceding stages of preliminary and final design. This document may be the subject of joint assessment with the client and also integrated on the basis of the observations and specific requests made by the same. The Control Plan is then declined in basic controls related to the various disciplines of the project and the corresponding sub-processes in which it was broken down, in the planning stages, the overall process design. Within the Control Plan l 'Inspection body prepares a "Timetable of verification activities" that will be conducted both in overlay design is at its end, finally, as a result of design reviews the result of the transposition of the comments.
The controls that are made in the first phase of the verification process are designed to ascertain the state of completeness buoyancy documentary of the project both in terms of project documents true both in terms of technical documents, administrative and contractual places based of the design. This phase of the activity ends with the issuance of a first report in which will place the list of documents making up the project and actually delivered, connotations with the specific references (delivery date, revision, date of issue, etc.) and the list of documents that may be missing with the possible reasons why it is believed that they should be produced in order to actually initiating the activity of verification. The report concludes with a first synthetic judgment on the document structure of the project, with particular reference to its level of adequacy to allow the start of the verification activities.
During the development of the design inspectors intervene on each component of the project and has a number of "control actions" to verify the completeness and setting of project documentation, as well as the presence of all the deliverables required by law, the congruence between graphic tables and technical reports the adequacy of relevant documents of the status quo, the technical adequacy of the investigation, the technical adequacy of the project, the adequacy of the maintenance plan, the adequacy of documents cost estimate (completeness, consistency and appropriateness of the costs of the projects), the adequacy of the study acoustic and compliance with local regulations, the adequacy of the safety documentation, the adequacy of the contractual documentation and capitulate.
In accordance with art. 112 of Legislative Decree no. 163/06 and under former Articles. 44 and following Presidential Decree 207/2010, the Inspection body checks and the correct setting of all the deliverables provided: general report, expert reports, drawings consisting also of those structures, systems and recovery and environmental improvement, executive calculations of structures and facilities, maintenance plans and the work of its parts, security plans and coordination, bill of quantities and economic framework, timetable, list of unit prices and any analysis framework in the percentage of the amount manpower for the various categories that make up the work or the work, draft contract and special conditions of contract. Specifically, does the following checks:
• completeness of project documentation. Such action verification is aimed at assessing the readability and consistency of the description of the technical solutions regarding mainly materials / products provided and methods used: completeness and conformity between Chapter documents, documents of cost estimates, and tables other project documents. This is expressed in the first instance, by drawing up a preliminary breakdown of the work covered by the audit (identifying major technological units, see. UNI 8290).
• assessment of the adequacy of the design choices in terms of technological requirements and performance. Specifically, the 'Inspection body carries out verification activities necessary to:
or for general reports: verify that the contents are consistent with their description capitulate and graphics, as well as with the requirements defined in the feasibility study or in the Preliminary Design Document and the contents of the documents for authorization and approval referring to the design phase previous.
or for relations specialist: check that the contents are consistent with the specifications spelled out by the Client, mandatory standards, applicable technical standards (including in relation to the completeness of project documentation) and the design rules.
or for the calculation reports: verify that the assumptions and criteria assumptions underlying the calculations are consistent with the target of the work and with the correct application of laws and regulations relevant to this case; verify that the sizing of the work, with reference to the various components, has been completely carried out, in relation to the level of the design to be checked, and that the methods of calculation used are explained in such a way as to be readable, clear and interpretable; check the consistency of these results with the contents of the graphics processing and performance requirements and the Chapter; check the correctness of the dimensioning for the elements considered more critical, that must also be inferred from the description of the Illustrative calculation report itself; verify that the design choices constitute an appropriate solution in relation to the durability of the work in the conditions of use and maintenance provided.
or to the drawings: verify that each item is described in geometrical terms, and that, where not declared its features, is uniquely identified by a code, or by another identification system that can place it in reference to the description of other processed therein including documents performance and chapter members.
or to the specifications, performance documents, and the draft contract: verify that each element, identified on the drawings, shall be suitably qualified in the documentation of performance and capitulate; Moreover, the verifier checks the contents of the tender documents to contain all the elements for a complete definition of the technical and economic intervention, and have all of those descriptions integrative project that can better specify aspects not easily inferred from the drawings especially for the purpose of precise quantification and economic performance. Moreover, at this stage are inspected for consistency and formal correctness of the Scheme of Contract Contract, the Economic Framework, the completeness of the work covered in the time schedule and its coherence with the programming of the work contained in the PSC.
• verification of the technique of the maintenance plan. The verification is conducted so as to ensure that the information contained in the Service of the work comply with the provisions of the Customer, in particular as regards the method of use and maintenance, the frequency of tests, the type of interventions to prolong the useful life cycle of the work.
• assessment of the adequacy and completeness of the cost estimate. As for the documentation of cost estimation (documents analyzed: Economic Framework, List Prices and Price Analysis), the verifier verifies the elaborate in their entirety, and to verify the quantity (documents analyzed: Metric Calculation and bill of quantities ) control can also be carried out with a sample method. Objective is to check the documentation of economic estimate to assess the consistency of the amount reported, the expected costs for the works and for the performance as determined in the project. Will evaluate the criteria for measuring the quantity and price construction. Furthermore, checks are carried out in place to monitor the adequacy of the unit prices and parameters used to estimate.
• verification of the Safety Plan and Coordination. The goal is to check the completeness of the data entered in the general safety documentation and coordination and attachment, the adequacy of management procedures provided during construction, grading and site organization, the risks and preventive actions yard , the time schedule and the phases of work and, finally, the completeness and adequacy of the estimated security costs (direct, indirect and additional), the Operational Plan of Security and File Opera.
Downstream of the control activities on the project, CONTECO Check S.r.l. emits the "Reports of Quality Project", divided by areas and sottoambiti specialist, which contain the results of analyzes carried out and, briefly, can give: the regulatory framework; the results of the audit on the correct application of the provisions of law; the description of the technical solutions adopted and the decomposition of the object of control in homogeneous elements; the identification of any sample of all elementary objects which have been checked; the outcomes of enforcement actions and remarks that follow. The anomalies that follow the analysis of the documentation are formalized in "non-compliance" classified according to two levels:
• reliefs important (non-compliance) identify deficiencies deemed significant for purposes of completeness, consistency and appropriateness of the project; to overcome them are necessary clarifications, insights or additions by the designers, to be communicated to CONTECO soon. In particular, these include those related to compliance with regulatory constraints and requirements of various entities and those that have a direct economic impact on the overall cost of construction and then on the future contractual amount and which must of course be resolved in a clear, complete and unquestionable and their disposal must not remain doubts.
• marginal relief (observations) identify indications on the basis of which it is possible to improve the clarity and completeness of the project, as can be typically eg some gaps of information rather than uncertainty on how to resolve certain structural details that can be most advantageously managed and resolved in the next phase of design. Overcoming them is not binding upon the issuance of a positive opinion on the part of the 'Inspection body.
During and following the issue of the verification of each "Ratio Quality Project", starts the so-called contradictory, intended as constructive comparison that allows you to define and share the methods of treatment of "non-conformities / observations" indicated by clarification and direct any updates or additions to the project documentation: using this approach it is possible to promptly address the critical points and any anomalies that may affect on the ideal development of the design process, optimizing the solutions adopted and ensuring quality and completeness of the documentation provided .
In order to make the most effective being contradictory, the 'Inspection body sends to designers a "Form Processing of Reliefs" with which they are called to respond in writing to the findings / observations made as a result of the inspection, indicating corrective action and, if necessary with the calendar for their implementation. In addition, the development phase of confrontation with the designers also happens at meetings during which the SPA CONTECO exposes designers the problems that emerged as a result of the checks made and are jointly taken decisions about any changes / additions to the project. These meetings are an operational tool at the service of the proceedings as a whole for the timely introduction of any corrective action that may become necessary in the design.
As a result of control activities, the adversarial and any updates and additions to the project documentation, CONTECO Check S.r.l. shall conduct a final verification of the design and it reporting organization outcomes in so-called "Final Report of Treatment", each associated to its "Report quality project ", which set out the audits of the implementation of the findings and observations previously moves and updating of project.
At the conclusion of the controls and the issuance of all the "Reports Treatment Finale", CONTECO Check S.r.l. provides an opinion on synthetic all'approvabilità project examined by the drafting of the "Final Report". This report confirms the compliance of the entire body design and therefore its approvability / validable by the Principal.
Article 5. PLACE OF COMPLETION OF SERVICE
Services subject to verification of the Project are carried out by CONTECO Check S.r.l. at its offices.
Except where expressly provided, CONTECO Check S.r.l. participates in meetings / coordination of inspections / checks at the Contracting Authority or designers only as it deems necessary for the performance of the service.
Attending meetings / inspections other than those expressly provided for in the contract are the subject of a separate, additional, remuneration than the agreed consideration for the performance of the service.
Article 6. GROUP OF VERIFICATION
CONTECO adopts a matrix structure for the dynamic allocation of resources needed to carry out activities according to the specific project to be verified: the Technical Management identifies the appropriate resources to cover all the disciplines required by the contract and puts the Coordinator of the Working Group (CIS) at the head of the staff going to form the operational structure of the contract.
Inspectors are all professional experts, qualified in accordance with the Regulations Accredia reference.
Article 7. MANAGEMENT SERVICE
CONTECO Check S.r.l. operates through the review team described in paragraph 6 coordinated by the Head of Service (CIS), which guarantees the performance of the service and proper management of the relationship with the client.
The above is also facilitated by the Contracting Authority is detected own technical contact and contract (generally RUP).
The CIS is also responsible for coordinating with the various people involved in the design under verification and to ensure the smooth flow of information and communications.
Article 8. CLARIFICATIONS AND LIMITATIONS OF SERVICE
CONTECO Check S.r.l. performs a check on validable of the project, in accordance with the principles of impartiality of judgment, of observance of professional ethics and confidentiality of information collected.
Design responsibility rests with the designer and the responsibility of validation in chief to the subject validator (eg RUP), pursuant to articles. 55 and 56 Presidential Decree n. 207/2010 and subsequent amendments, where applicable.
CONTECO Check S.r.l. in the performance of the assignment never takes responsibility roles in the execution of which, for example: designer, architect, works manager, tester, project manager, site manager, contractor, subcontractor. At the end of these individuals remain without prejudice to the responsibilities of their role with no reference to CONTECO provided by SPA in the performance of.
CONTECO Check S.r.l. expresses its opinions only on documents and communications that have been acquired in accordance with the contract specifications.
CONTECO Check S.r.l. does not perform or participates in the execution of land surveying, aerial photogrammetry, architectural, structural or otherwise, or perform laboratory tests or essays, does not take any kind of relationship with the bodies involved in the process to provide advice, permissions, nothing prevent the execution of the works, or attends the conference services if called to the design level being verified, but it captures the acts for the verification of regulatory jurisdiction.
CONTECO Check S.r.l. does not take into account in carrying out its checks phenomena similar to natural disasters not foreseen progettualmente (such as earthquakes with a magnitude of exceptional storms, floods, tsunami wave, lightning) or related to the fission of the atom.
CONTECO Check S.r.l. evaluates the adequacy of the corrective action proposed by the designer with respect to the project occurred. At the request of the customer CONTECO Check S.r.l. can perform additional verification of the project revised following dell'anzidetta corrective action. Any further checks will be subject to a separate, additional, remuneration than contractually agreed.
The Inspection Body to complete its verification activities can be called to verify that the project materials audited have been countersigned by the design team.
The recipient of the technical documents CONTECO Check S.r.l. is solely the customer designated in the contract, which will play them and use them only in integral form. Any use or reproduction of documents issued by CONTECO Check S.r.l. in partial form must be previously authorized in writing by the same.
Article 9. CUSTOMER OBLIGATIONS
The CUSTOMER for the success of the service of verification must:
- Provide CONTECO Check S.r.l. project documentation audited, both in paper and electronic formats, as well as records, documents and additional information deemed important for the performance of the service (see list of documents specified in chap. 4);
- Inform CONTECO Check S.r.l. early enough on the opening - or recovery - of the audit in relation to the availability of documentation and the timing of the design;
- SPA CONTECO put in a position to carry out the contradictory with Designers.
Article 10. USE OF THE BRAND CONTECO USE OF INFORMATION, AND KNOW HOW PROPERTY 'INTELLECTUAL
The technical information (being understood by this term any kind of information or technical documentation, accounting relating to this contract) that the CUSTOMER communicates or makes available to CONTECO and his assistants will be used only for the best performance of the Contract. Anyway CONTECO acknowledges that the technical and commercial information of which it becomes aware in the course of the contract are covered by trade secret. CONTECO therefore agrees not to disclose such information with third parties without the prior authorization of the CUSTOMER.
CONTECO agrees to sign and be signed by your support staff any obligations of confidentiality to which the Client considers appropriate to adopt
The use of the brand CONTECO by the CUSTOMER is only permitted with the prior and explicit written permission by CONTECO Check S.r.l. according to rules adopted with the requisite authority. Your use of the mark is limited to the works and / or services concerned by the checks carried out by the same CONTECO Check S.r.l. and which relate Reports and documents issued by CONTECO Check S.r.l.. The right to use the trademark of CONTECO Check S.r.l. can not be in any way transferred to third parties.
The CUSTOMER agrees not to hand over to third parties without the prior written permission Reports of CONTECO. It is understood that following approval of CONTECO Relations can only be delivered in their official full version and never excerpts.
All communications between the parties in connection with the Agreement may be sent by fax, e-mail, postal mail except for communications referred to in articles 12 to be sent by registered mail.
Communications delivered in person or sent by fax will have immediate effect, provided that sent in the working day and, if not, the first business day following; communications sent by registered letter will take effect from the date of receipt.
Article 12. USE OF THE MARK OF ACCREDITATION ACCREDIA
The use of the accreditation mark ACCREDIA by CONTECO Check S.r.l. is done in accordance with the General Regulations ACCREDIA RG-09 available at ACCREDIA www.accredia.it.
In particular, the compliance assessments (Inspection Reports) issued by CONTECO Check S.r.l. as part of under accreditation with the mark ACCREDIA.
The use of the mark ACCREDIA is foreclosed to the CUSTOMER.
Article 13. COMPLAINTS AND APPEALS
Any complaints about the service done by CONTECO Check S.r.l. must be received:
- Exclusively in writing no later than four months after the event that gave rise to the grievance or complaint;
- By fax or registered mail a / r directed to CONTECO Check S.r.l. - Societa' unipersonale - Via Sansovino, 4-20129 Milan - all 'attention Technical director;
- Stating the reasons for the complaint and / or of the complaint and indicating the contact person in your organization to turn to and the fax number / address where to send communications.
CONTECO Check S.r.l. within 15 working days of receiving the complaint will notify the receipt of the same and the possible relevance or less than the role taken in the context of the related contract; then within the next 20 days will express in writing, by fax or registered mail a / r, its opinion on the matter.
Any complaints about the outcome of the inspections and for any other complaints about the method of operation of the activities envisaged in the contract (eg. Behavior of the inspectors, how to manage the practices, alleged unequal treatment, etc ..) must be received:
- exclusively in writing no later than six months after the event that gave rise to the action;
- Stating the reasons for the complaint and / or of the complaint and indicating the contact person in your organization to turn to.
CONTECO Check S.r.l. within 15 working days of receiving the complaint will notify the receipt of the same and the possible relevance or less than the role taken in the context of the related contract; then within the next 45 working days express, exclusively in writing by fax or registered mail a / r, its opinion on the matter.
Any costs and expenses for the activities of re-verification following the presentation of the appeal shall be borne by the applicant, except in cases of recognized merits of the action itself.
CONTECO Check S.r.l. has the right to terminate the contract for the provision of services under Article. 1456 commercial code .:
In case of violation of the provisions contained in paragraph 11 about the use of the brand CONTECO Check S.r.l.;
In case of non-payment of bills regularly issued, subject also to the preliminary possibility of suspension of the service;
In the event that the CUSTOMER is subject to bankruptcy proceedings or to occur for the same as a clear state of insolvency;
In the event that the repeated / persistent failure to meet the commitments referred to in paragraph 10 makes it impracticable the service according to the standards required by the rules.
Article 15. FORUM EXCLUSIVE
Unless otherwise provided by mandatory legislation in the area of public works, for any dispute relating to the execution and / or interpretation and / or application of the contract relating to the services entrusted to CONTECO Check S.r.l. or the payment of fees and expenses due to this' last, and disputes concerning the use of the trademark, name, or other distinguishing marks of CONTECO Check S.r.l., are the exclusive competence, with the exclusion of any other court, the Court of Milan.
The contract has fiduciary and is not transferable. CONTECO is liable only to the CUSTOMER.
Any change, integration, or change in the terms of the Contract shall be agreed between the parties in writing.
It is understood that the Special Conditions of Contract will prevail over these Terms.
Although not expressly provided, the relationship is governed by the provisions of the Civil Code and special laws.
Art.1. Conclusion of Contract
Art.2 Purpose of Service
Art.3. Standards and Reference Documents for the Conduct of Service
Art.4. Method of Service Performance
Art.5. Place of Completion of Service
Art.6. Group of Verification
Art.7.Management Service
Art.8. Clarifications and Limitations of Service
Art.9. Customer Obligations
Art.10. Use of the Brand CONTECO Use of Information and Know How Property Intellectual
Art.11. Communications
Art.12. Use of the Mark of Accreditation ACCREDIA
Art.13. Complaints and Appeals
Art.14. Termination
Art.15. Forum Exclusive
Art.16. Final Provisions
Art.17. Language