Source: https://www.everlaw.com/legal/data-protection/
Timestamp: 2020-07-06 20:36:55
Document Index: 170955194

Matched Legal Cases: ['§ 1798', 'arts 160', '§ 164', '§ 164', '§ 164', '§ 164', '§164']

Data Protection - Everlaw
Data Protection Information and Resources
At Everlaw, we are committed to your privacy and to the protection of your personal information. Please take a moment to carefully review our privacy agreements and related documentation. You can find our data privacy addendums for both the California Consumer Privacy Act (CCPA) and the EU General Data Protection Regulation (GDPR) below as well as a comprehensive list of the subprocessors that we partner with to provide services.
For customers who are subject to the requirements of the Health Insurance Portability and Accountability Act (HIPAA), Everlaw can help support your compliance. Customers are responsible for determining whether they use or intend to use Everlaw services in connection with Protected Health Information (PHI). If you wish to use Everlaw with PHI, you must sign a Business Associate Agreement (BAA). For your convenience, we have provided ours below to support your respective HIPAA obligations when using our services.
This Data Processing Addendum (“DPA”) is incorporated into and forms part of the Customer Terms of Service found at www.everlaw.com/legal/terms, unless the Customer has entered into a superseding written master agreement with Everlaw for the purchase of the Everlaw Service, in which case it forms part of such written agreement (in either case, the “Agreement“).
This DPA reflects the parties’ agreement with regard to the processing by Everlaw of Customer Data on behalf of Customer in connection with the Service, where such Customer Data (defined below) is protected by Data Protection Laws. For any other data, including any admin account information, this DPA shall not apply.
All capitalized terms not defined in this DPA, shall have the meanings set forth in the Agreement. For the avoidance of doubt, all references to “Agreement” shall include this DPA (including, where applicable, the Standard Contractual Clauses).
Customer acknowledges and agrees that it enters into this DPA (including, where applicable, the Standard Contractual Clauses) on behalf of itself and, to the extent required under applicable Data Protection Laws, in the name and on behalf of its Affiliates and End Clients who are controllers of the Customer Data and permitted to use the Service as “Authorized Users” pursuant to the Agreement (each for the purposes of this DPA, an “Authorized Controller“) and provided that such Authorized Controllers have not entered into their own separate “Agreement” as a “Customer” with Everlaw. For the purposes of this DPA only, and except where indicated otherwise or the context otherwise requires, the term “Customer” shall include Customer and such Authorized Controllers.
“Affiliate” means any entity that is directly or indirectly controlled by, controlling or under common control with an entity. “Control” for purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity.
“Customer Data” means any information that is protected as “personal data” under applicable Data Protection Laws and submitted as Case Materials or are otherwise provided to Everlaw by Customer or its Authorized Users via the Service under the Customer’s account.
“Data Protection Law(s)” means all data protection laws and regulations of Europe applicable to a party and its processing of Customer Data, including (but not limited to) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data (General Data Protection Regulation) (“GDPR”) and any applicable national implementations of the GDPR.
“End Clients” means the Customer’s own clients authorized to access the Service under the Customer’s account.
“Europe” means, for the purposes of this Addendum, the European Union, the European Economic Area and/or their member states, Switzerland and the United Kingdom.
“Security Incident” means any breach of security that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to Customer Data transmitted, stored or otherwise processed by Everlaw and/or its Sub-processor’s in connection with the provision of the Service. “Security Incident” shall not include unsuccessful attempts or activities that do not compromise the security of Customer Data, including unsuccessful login attempts, pings, port scans, denial of service attacks, and other network attacks on firewalls or networked systems.
“Standard Contractual Clauses” means the standard contractual clauses for processors as approved by the European Commission pursuant to Commission Decision 2010/87/EC and located here: 32010D0087 – EN – EUR-Lex (or such successor URL).
“Sub-processor” means any processor engaged by Everlaw to assist in fulfilling its obligations with respect to providing the Service pursuant to the Agreement or this DPA. Sub-processors may include third parties or any Everlaw Affiliates but shall exclude any Everlaw employee, contractor or consultant.
The terms “controller”, “data subjects”, “personal data”, “processor” and “processing”, “special category data” shall have the meaning given to them in Data Protection Law and “process”, “processes” and “processed” shall be interpreted accordingly.
Scope. This DPA applies to the extent that Everlaw processes on behalf of Customer any Customer Data protected by Data Protection Laws.
Role of the parties. The parties acknowledge and agree that for the purposes of this DPA, Customer is the controller (whether itself a controller or acting on behalf of a third party controller) with respect to the processing of Customer Data, and Everlaw shall process Customer Data only as a processor on behalf of Customer, as further described in Annex A of this DPA. Any processing by either party of personal data under or in connection with the Agreement shall be performed in accordance with applicable Data Protection Laws.
Processing instructions. As a processor, Everlaw shall process Customer Data only for the limited purposes described in this DPA and in accordance with Customer’s documented lawful instructions. The parties agree that the Agreement (including this DPA and any Order Forms under the Agreement) sets out the Customer’s complete and final instructions to Everlaw in relation to the processing of Customer Data and processing outside the scope of these instructions (if any) shall require prior written agreement between Customer and Everlaw. Without prejudice to Section 2.4 (Customer responsibilities), Everlaw shall notify Customer in writing, unless prohibited from doing so under Data Protection Laws, if it becomes aware or believes that any processing instructions from Customer violate applicable Data Protection Laws.
Customer shall have sole responsibility for the accuracy, quality, and legality of Customer Data and the means by which Customer acquired Customer Data. Without prejudice to the generality of the foregoing, Customer represents and warrants that (i) it has provided, and will continue to provide all notices and has obtained, and will continue to obtain, all consents, permissions and rights necessary under applicable laws, including Data Protection Laws, for Everlaw to lawfully process Customer Data for the purposes contemplated by the Agreement (including this DPA and any Order Forms under the Agreement); (ii) it has complied with all applicable laws, including Data Protection Laws in the collection and provision to Everlaw and its Sub-processors of such Customer Data; and (iii) it shall ensure its processing instructions comply with applicable laws (including Data Protection Laws) and that the processing of Customer Data by Everlaw in accordance with Customer’s instructions will not cause Everlaw to be in breach of applicable Data Protection Laws.
If Customer is entering into this DPA on behalf of a third party controller (including any Authorized Controller), Customer represents and warrants to Everlaw that Customer’s instructions and actions with respect to that Customer Data, including its appointment of Everlaw as a processor or any consents or permissions provided under this DPA with respect to the processing of Customer Data, have been authorized by the relevant controller.
Authorized Sub-processors. Customer agrees that Everlaw may engage Sub-processors to process Customer Data on Customer’s behalf. A current list of Sub-processor’s engaged by Everlaw is accessible via www.everlaw.com/legal/data-protection/DPA/subprocessors (or such successor URL as may be designated by Everlaw). Everlaw shall notify Customer if it adds or replaces any Sub-processors prior to any such changes if Customer subscribes to such notifications by sending an email to privacy@everlaw.com with the subject line “Subprocessor Notification Request” (or by other means established by Everlaw and communicated to Customer from time to time).
Sub-processors Obligations. Everlaw shall: (i) enter into a written agreement with each Sub-processor containing data protection terms that provide at least the same level of protection for Customer Data as those contained in this DPA, to the extent applicable to the nature of the services provide by such Sub-processor; and (ii) remain responsible for its compliance with the obligations of this DPA and for any acts or omissions of the Sub-processor that cause Everlaw to breach any of its obligations under this DPA.
Objection to Sub-processors. Customer may object in writing to Everlaw’s appointment of a new Sub-processor on reasonable grounds relating to data protection (e.g. if making Customer Data available to the Sub-processor may violate applicable Data Protection Laws) by notifying Everlaw promptly in writing within fifteen (15) calendar days of receipt of Everlaw notice in accordance with Section 3.Such notice shall explain the reasonable grounds for the objection and the parties shall discuss such concerns in good faith with a view to achieving commercially reasonable resolution. If no such resolution can be reached, Everlaw will, at its sole discretion, either not appoint that proposed Sub-processor, or permit Customer in writing to suspend or terminate the affected Service in accordance with the termination provisions in the Agreement without liability to either party (but without prejudice to any fees incurred by Customer prior to suspension or termination).
Security Measures. Everlaw shall implement and maintain appropriate technical and organizational security measures designed to protect Customer Data from Security Incidents and to preserve the security and confidentiality of the Customer Data, in accordance with the security standards described in Annex B (“Security Measures”). Everlaw shall ensure that any person who is authorized by Everlaw to process Customer Data shall be under an appropriate obligation of confidentiality (whether a contractual or statutory duty).
Security Incident Response. Upon becoming aware of a Security Incident, Everlaw shall notify Customer without undue delay and shall: (i) provide timely information relating to the Security Incident as it becomes known or as is reasonably requested by Customer; and (ii) promptly take steps, deemed necessary and reasonable by Everlaw, to contain, investigate, and remediate any Security Incident, to the extent that the remediation is within Everlaw’s reasonable control. Everlaw’s notification of or response to a Security Incident under this Section 4.2 shall not be construed as an acknowledgment by Everlaw of any fault or liability with respect to the Security Incident. The obligations set forth herein shall not apply to Security Incidents to the extent they are caused by Customer or its Authorized Users.
Updates to Security Measures. Customer acknowledges that the Security Measures are subject to technical progress and development and that Everlaw may update or modify the Security Measures from time to time provided that such updates and modifications do not result in the material degradation of the overall security of the Service purchased by the Customer.
Customer Responsibilities. Notwithstanding the above, Customer agrees that except as provided by this DPA, Customer is responsible for its secure use of the Service, including securing its account authentication credentials, protecting the security of Customer Data when in transit to and from the Service and taking any appropriate steps to securely encrypt or backup any Customer Data processed in connection with the Service.
Audit rights. Everlaw shall make available to Customer all information reasonably necessary to demonstrate compliance with this DPA and allow for and contribute to audits, including inspections by Customer in order to assess compliance with this DPA. Customer acknowledges and agrees that it shall exercise its audit rights under this DPA (including this Section 4.1 and where applicable, the Standard Contractual Clause) and any audit rights granted by Data Protection Laws, by instructing Everlaw to comply with the audit measures described in Sections 5.2 and 5.3 below.
Security reports. Upon written request and a confidential basis, Everlaw shall supply a summary copy of its most current Service Organization Control (SOC) 2 Report (or a comparable report) (“Report”) to Customer, so that Customer can verify Everlaw’s compliance with this DPA. In addition to the Report, Everlaw shall (at the Customer’s cost and expense) respond to all reasonable requests for information made by Customer to confirm Everlaw’s compliance with this DPA, including responses to information security, due diligence, and audit questionnaires, by making additional information available regarding its information security program upon Customer’s written request to privacy@everlaw.com, provided that Customer shall not exercise this right more than once per calendar year.
Customer may choose to have their Customer Data stored and principally processed within Everlaw’s available AWS instance(s) located in Europe. Notwithstanding the foregoing, Customer acknowledges that Everlaw may in connection with the performance of the Service (for example, to support, secure and maintain the Service), need to transfer and process Customer Data to and in the United States and anywhere else in the world where Everlaw or its Sub-processors maintain data processing operations. Everlaw shall at all times ensure such transfers are made in compliance with the requirements of Data Protection Laws and this DPA.
Standard Contractual Clauses. Where Everlaw is a recipient of Customer Data protected by EU Data Protection Laws in the United States or any other third country not recognized as providing adequate protection for personal data (as described in Data Protection Laws), Everlaw agrees to abide by and process such Customer Data in compliance with the Standard Contractual Clauses. For the purposes of the descriptions in the Standard Contractual Clauses, Everlaw agrees that it is a “data importer” and Customer and each Authorized Controller are collectively the “data exporter”. It is not the intention of either party, nor the effect of this DPA, to contradict or restrict any of the provisions set forth in the Standard Contractual Clauses. Accordingly, if and to the extent the Standard Contractual Clauses conflict with any provision of this DPA, the Standard Contractual Clauses shall prevail to the extent of such conflict.
Deletion on termination. Upon termination or expiry of the Agreement, on Customer’s request Everlaw shall return or delete all Customer Data (including copies) in its possession or control in accordance with the Agreement, save that this requirement shall not apply to the extent Everlaw is required by applicable law to retain some or all of the Customer Data.
Data Subject Request. To the extent Customer is unable to independently retrieve, access or delete the relevant Customer Data within the Service, Everlaw shall (at Customer’s cost and taking into account the nature of the processing), provide all reasonable cooperation at Customer’s request to assist Customer by appropriate technical and organisational measures, in so far as is possible, to respond to any requests from individuals or applicable data protection authorities relating to the processing of Customer Data under the Agreement. In the event that any such request is made to Everlaw directly, Everlaw shall not respond to such communication directly without Customer’s prior authorization, unless legally compelled to do so. If Everlaw is required to respond to such a request, Everlaw shall promptly notify Customer and provide it with a copy of the request unless legally prohibited from doing so.
Subpoenas and Court Orders. If a law enforcement agency sends Everlaw a demand for Customer Data (for example, through a subpoena or court order), Everlaw shall give Customer reasonable notice of the demand to allow Customer to seek a protective order or other appropriate remedy unless Everlaw is legally prohibited from doing so.
Data Protection Impact Assessment. To the extent Everlaw is required under EU Data Protection Law, Everlaw shall provide reasonably requested information regarding Everlaw processing of Customer Data under the Agreement, to the extent Customer does not otherwise have access to the relevant information and to the extent that such information is available to Everlaw, to enable the Customer to carry out data protection impact assessments or prior consultations with supervisory authorities as required by law.
The parties acknowledge and agree that each Authorized Controller agrees to be bound by the obligations under this DPA, and to the extent applicable, the Agreement. For the avoidance of doubt, an Authorized Controller is not and does not become a party to the Agreement, and is only a party to the DPA. All access to and use of the Service by Authorized Controllers must comply with the terms and conditions of the Agreement (as they relate to Authorized Users) and any violation of the terms and conditions of the Agreement by an Authorized Controller shall be deemed a violation by the Customer.
The Customer that is the contracting party to the Agreement shall remain responsible for coordinating communications with Everlaw under this DPA and be entitled to make and receive communications in relation to this DPA on behalf of the Authorized Controller.
Each Authorized Controller shall, to the extent required under applicable Data Protection Laws, be entitled to exercise the rights and remedies under this DPA, provided that except where applicable Data Protection Laws require the Authorized Controller to exercise a right or seek a remedy under this DPA against Everlaw directly by itself, the parties agree that: (i) solely the Customer that is the contracting party to the Agreement shall exercise any such right or seek any such remedy on behalf of the Authorized Controller; and (ii) Customer that is the contracting party to the Agreement shall exercise any such rights under this DPA not separately for each Authorized Controller individually but in a combined manner for itself and all Authorized Controllers’ together.
For the avoidance of doubt, Everlaw’s total aggregate liability for all claims from Customer and all Authorized Controller’s arising out of or related to the Agreement and this DPA (including the Standard Contractual Clauses), whether in contract, tort (including negligence) or under any other theory of liability, shall apply in aggregate for all claims arising under or in connection with both the Agreement and this DPA, including by Customer and all Authorized Controllers, an in particular, shall not be understood to apply individually and severally to Customer and/or to any Authorized Controller that is a party to this DPA.
Except for the changes made by this DPA, the Agreement remains unchanged and in full force and effect. If there is any conflict between this DPA and the main body of the Agreement, this DPA shall prevail to the extent of that conflict.
This DPA shall be deemed a part of and incorporated into the Agreement so that references in the Agreement to “Agreement” shall be interpreted to include this DPA, unless the context requires otherwise.
Annex A – Details of Processing
Duration: The duration of the Agreement plus the period from the expiry of the Agreement until the deletion of the Customer Data by Everlaw in accordance with the Agreement.
Categories of data subjects: Data subjects include individuals about whom data is provided to Everlaw via the Service (by or a third party acting on behalf of) Customer, which may include, but is not limited to, personal data relating to individuals whose information is included in the Customer Data.
Categories of data: Customer (or third parties acting on their behalf) may submit Customer Data to Everlaw in connection with the performance of the Service, the extent of which is exclusively determined and controlled by the Customer.
Special categories of data (if appropriate): Customer (or third parties acting on their behalf) may submit Customer Data that contains special categories of data to Everlaw in connection with the performance of the Service, the extent of which is exclusively determined and controlled by the Customer.
Nature and Purposes of Processing: (i) Processing to provide the Service in accordance with the Agreement; (ii) processing to perform any steps necessary for the performance of the Agreement; (iii) processing to comply with other reasonable instructions provided by Customer (e.g. via email) that are consistent with the terms of this Agreement (individually and collectively, the “Purpose”).
Processing operations: Customer Data transferred will be processed in accordance with the Agreement (including this DPA) and may be subject to the following processing activities: (i) storage and other processing necessary to provide, maintain and improve the Service (as applicable) provided to Customer, including analytical capabilities native to the Everlaw platform, data analysis for the purposes of diagnosing support requests and debugging platform issues, and where appropriate the resolution and reporting on the support requests; and/or (ii) disclosures in accordance with the Agreement and/or as compelled by applicable laws.
Everlaw has implemented and will maintain appropriate technical and organizational measures, internal controls, and information security policies and procedures designed to protect Customer Data against accidental loss, destruction, or alteration; unauthorized disclosure or access; or unlawful destruction, which at a minimum shall include the measures further summarized and described below. Everlaw regularly monitors compliance with these safeguards. Everlaw will not materially decrease the overall security of the Service during the Term.
Personnel. Everlaw’s personnel will not process Customer Data without authorization. Personnel are legally obligated to maintain the confidentiality of any Customer Data and this obligation continues even after their employment ends.
Data Privacy Contact.
Attn: Lisa Hawke, Vice President, Security and Compliance
Oakland, CA 94612 USA.
Security Roles and Responsibilities. Everlaw has appointed Lisa Hawke as the security officer responsible for coordinating and monitoring the security rules and procedures.
Duty of Confidentiality. Everlaw’s personnel with access to Customer Data are subject to confidentiality obligations via an Everlaw Confidentiality Agreement, Code of Conduct, and supporting policies and procedures.
Risk Management. Everlaw conducts regular risk assessments and testing and monitoring of the effectiveness of its safeguards, controls, and systems, including conducting vulnerability scanning and penetration testing. The Everlaw Security Management Team (“SMT”) implements measures, as needed, to address vulnerabilities discovered in a timely manner.
Storage. Everlaw’s database servers are hosted in a data center operated by a third party vendor, Amazon Web Services (“AWS”), that has been qualified per Everlaw’s vendor management procedure. Everlaw maintains complete administrative control over the virtual servers, and no third-party vendors have logical access to Customer Data.
Asset Inventory. Everlaw maintains an inventory of all media on which Customer Data is stored. Access to the inventories of such media is restricted to authorized personnel.
Employees are required to utilize encryption to store data in a secure manner and are required to use two-factor authentication to access Everlaw.
Everlaw imposes restrictions handling Customer Data and has procedures for disposing of materials that contain Customer Data.
Everlaw’s personnel must obtain authorization prior to storing Customer Data on portable devices and remotely accessing Customer Data.
Software Development and Acquisition. For the software developed by Everlaw, Everlaw follows secure coding standards and procedures set out in its standard operating procedures.
Change Management. Everlaw implements documented change management procedures that provide a consistent approach for controlling, implementing, and documenting changes (including emergency changes) to Everlaw’s software, information systems or network architecture. These change management procedures include appropriate segregation of duties.
Third-Party Provider Management. In selecting third party providers who may gain access to, store, transmit or use Customer Data, Everlaw conducts a quality and security assessment pursuant to the provisions of its standard operating procedures.
Human Resources Security. Everlaw informs its personnel about relevant security and privacy procedures and their respective roles through multiple levels of information security, privacy and security awareness training, as well as of possible consequences of breaching the security rules and procedures. Such consequences include disciplinary and/or legal action.
Physical Access to Facilities. Everlaw limits access to its facility to identified authorized individuals who require such access for the performance of their job function. Everlaw terminates the physical access of individuals promptly following the date of the termination of their employment or services or their transfer to a role no longer requiring access to Customer Data.
Physical Access to Components. Everlaw maintains records of the incoming and outgoing physical media containing Customer Data for non-European clients, including the kind of media, the authorized sender/recipients, date and time, the number of media and the types of Customer Data they contain.
Protection from Disruptions. Everlaw uses commercially reasonable systems and measures to protect against loss of data due to power supply failure or line interference.
Component Disposal. Everlaw uses commercially reasonable processes to securely destroy physical media in accordance with the Agreement.
Security Documents. Everlaw maintains security documents describing its security measures and the relevant procedures and responsibilities of its personnel. These include a suite of information security policies and procedures, security training documents, penetration and vulnerability scanning reports, and SOC 2 (or comparable) security audit reports.
On an ongoing basis, Everlaw maintains a copy of Customer Data, which can be recovered. Everlaw has procedures in place governing access to copies of Customer Data and anti-malware controls to help avoid malicious software gaining unauthorized access to Customer Data.
The Everlaw Engineering team in cooperation with the Security Management Team is responsible for the development and implementation of backup procedures that are consistent with Everlaw’s operations.
Everlaw’s cloud services run on AWS, which is designed to deliver 99.999999999% durability, and Everlaw relies on the AWS SLA for this service.
Encryption; Mobile Media. Everlaw encrypts data in motion and at rest. Everlaw restricts access to Customer Data in physical media leaving its facilities.
Event Logging. Everlaw logs the use of our data-processing systems and maintain logs for at least 10 days.
Records of Access Rights. Everlaw maintains a record of security privileges of individuals having access to Customer Data.
Everlaw maintains and updates a record of personnel authorized to access systems that contain Customer Data.
Everlaw deactivates authentication credentials of employees immediately upon the termination of their employment.
Everlaw identifies those personnel who may grant, alter or cancel authorized access to data and resources.
Technical support personnel are only permitted to have access to Customer Data when needed for the performance of their job function.
Everlaw restricts access to Customer Data to only those individuals who require such access to perform their job function.
Everlaw instructs its personnel to disable administrative sessions when leaving the Everlaw’s premises or when computers are unattended.
Everlaw stores passwords in a way that makes them unintelligible while they are in force.
Everlaw uses commercially reasonable practices to identify and authenticate users who attempt to access information systems.
Where authentication mechanisms are based on passwords, Everlaw requires the password to be at least eight characters long for Customers and twelve characters long for employees.
Everlaw maintains commercially reasonable procedures to deactivate passwords that have been corrupted or inadvertently disclosed or pursuant to a number of failed login attempts.
Everlaw uses commercially reasonable password protection practices, including practices designed to maintain the confidentiality and integrity of passwords when they are assigned and distributed, and during storage.
Network Design. Everlaw has controls to avoid individuals assuming access rights they have not been assigned to gain access to Customer Data they are not authorized to access.
Network Security Controls. Everlaw’s information systems have security controls designed to detect and mitigate attacks by using logs and alerting.
Antivirus. Everlaw implements endpoint protection on its hosting environments, including antivirus; which are continuously updated with critical patches or security releases in accordance with Everlaw’s server change control procedures.
Record of Breaches. Everlaw maintains a record of security breaches with a description of the breach, the time period, the consequences of the breach, the name of the reporter, and to whom the breach was reported, and the procedure for recovering data.
Record of Disclosure. Everlaw tracks disclosures of Customer Data, including what data has been disclosed, to whom, and at what time.
Recovery. Everlaw employs redundant storage and its procedures for recovering data are designed to attempt to reconstruct Customer Data in its original state from before the time it was lost or destroyed.
Testing. Everlaw conducts annual tests of its Business Continuity and Disaster Recovery Procedure.
Annex C – Standard Contractual Clauses (Processors)
The entity identified as the “Customer” in the DPA
(the “data exporter“)
2101 Webster Street, Suite 1500, Oakland, CA 94612, United States of America
e-mail: support@everlaw.com
(the “data importer“)
The data subject can enforce against the data exporter this Clause, Clause 4 to (i), Clause 5to (e), and (g) to (j), Clause 6(1) and (2), Clause 7, Clause 8(2), and Clauses 9 to 12 as third-party beneficiary.
The data subject can enforce against the data importer this Clause, Clause 5to and (g), Clause 6, Clause 7, Clause 8(2), and Clauses 9 to 12, in cases where the data exporter has factually disappeared or has ceased to exist in law unless any successor entity has assumed the entire legal obligations of the data exporter by contract or by operation of law, as a result of which it takes on the rights and obligations of the data exporter, in which case the data subject can enforce them against such entity.
The data subject can enforce against the sub-processor this Clause, Clause 5to and (g), Clause 6, Clause 7, Clause 8(2), and Clauses 9 to 12, in cases where both the data exporter and the data importer have factually disappeared or ceased to exist in law or have become insolvent, unless any successor entity has assumed the entire legal obligations of the data exporter by contract or by operation of law as a result of which it takes on the rights and obligations of the data exporter, in which case the data subject can enforce them against such entity. Such third-party liability of the sub-processor shall be limited to its own processing operations under the Clauses.
to forward any notification received from the data importer or any sub-processor pursuant to Clause 5and Clause 8(3) to the data protection supervisory authority if the data exporter decides to continue the transfer or to lift the suspension;
that, in the event of subprocessing, the processing activity is carried out in accordance with Clause 11 by a sub-processor providing at least the same level of protection for the personal data and the rights of data subject as the data importer under the Clauses; and
that it will ensure compliance with Clause 4to (i).
2 Mandatory requirements of the national legislation applicable to the data importer which do not go beyond what is necessary in a democratic society on the basis of one of the interests listed in Article 13(1) of Directive 95/46/EC, that is, if they constitute a necessary measure to safeguard national security, defence, public security, the prevention, investigation, detection and prosecution of criminal offences or of breaches of ethics for the regulated professions, an important economic or financial interest of the State or the protection of the data subject or the rights and freedoms of others, are not in contradiction with the standard contractual clauses. Some examples of such mandatory requirements which do not go beyond what is necessary in a democratic society are, inter alia, internationally recognized sanctions, tax-reporting requirements or anti-money-laundering reporting requirements.
If a data subject is not able to bring a claim for compensation in accordance with paragraph 1 against the data exporter, arising out of a breach by the data importer or his sub-processor of any of their obligations referred to in Clause 3 or in Clause 11, because the data exporter has factually disappeared or ceased to exist in law or has become insolvent, the data importer agrees that the data subject may issue a claim against the data importer as if it were the data exporter, unless any successor entity has assumed the entire legal obligations of the data exporter by contract of by operation of law, in which case the data subject can enforce its rights against such entity. The data importer may not rely on a breach by a sub-processor of its obligation in order to avoid its own liabilities.
The data importer shall promptly inform the data exporter about the existence of legislation applicable to it or any sub-processor preventing the conduct of an audit of the data importer, or any sub-processor, pursuant to paragraph In such a case the data exporter shall be entitled to take the measures foreseen in Clause 5 (b).
The data importer shall not subcontract any of its processing operations performed on behalf of the data exporter under the Clauses without the prior written consent of the data exporter. Where the data importer subcontracts its obligations under the Clauses, with the consent of the data exporter, it shall do so only by way of a written agreement with the sub-processor which imposes the same obligations on the sub-processor as are imposed on the data importer under the Clauses[3]. Where the sub-processor fails to fulfil its data protection obligations under such written agreement the data importer shall remain fully liable to the data exporter for the performance of the sub-processor’s obligations under such agreement.
This Appendix forms part of the Clauses and are agreed upon by the parties. The Member States may complete or specify, according to their national procedures, any additional necessary information to be contained in this Appendix.
For the purposes of this Appendix, “DPA” means the Data Processing Addendum in place between data importer and data exporter and to which these Clauses are incorporated.
Data exporter: The data exporter is the entity identified as the “Customer” in the DPA.
Data importer: Everlaw, Inc. is an e-discovery company based in the United States of America, who provides electronic discovery services to public and private entities for the purposes of supporting disclosure as provided under statute, regulation, or court order.
Data subjects: The data subjects are defined in Annex A of the DPA.
Categories of data: The personal data is defined in Annex A of the DPA.
Processing operations: The processing operations are defined in Annex A of the DPA.
Description of the technical and organisational security measures implemented by the data importer in accordance with Clauses 4 and 5 (or document/legislation attached):
Clause 5: Suspension of data transfers and termination
Data exporter acknowledges and agrees that it exercises its audit right under Clause 5 by instructing data importer to comply with the audit measures described in Section 5 (Security Audits) of the DPA.
Entity Brief Description of Processing
Google Translate API (Optional) Language translation feature which is offered as part of the Everlaw Service
Other Subprocessor
Zendesk Customer service management and communications
This California Data Privacy Addendum (“CDPA”) forms part of the Customer Terms of Service available at www.everlaw.com/legal/terms, or a separate written agreement incorporating this CDPA by reference (the “ Agreement”), by and between Everlaw, Inc., a Delaware corporation (“Everlaw”) and the Customer named in the Agreement, pursuant to which Customer has purchased a subscription to access and use the Service (as defined in the Agreement).
Everlaw and Customer hereby agree to comply with the following provisions with respect to any information which qualifies as Personal Information of a Consumer (as defined below):
“CCPA” means the California Consumer Privacy Act 2018 as set forth in California Civil Code § 1798.100 et seq. and all other applicable laws or regulations relating to the Processing of Personal Information that may exist in the relevant jurisdiction.
“Business,” “Business Purpose,” “Consumer,” “Person,” “Personal Information” “Sell,” “Service Provider” and “Third Party” shall have the meanings set forth in the CCPA.
The parties agree that Customer is a Business and Everlaw is its Service Provider in relation to this CDPA and Personal Information that is Processed in the course of Everlaw’s provision of the Services set forth in the Agreement. The parties agree to comply at all times with the applicable provisions of the CCPA in respect to the collection, transmission, and processing of all Personal Information exchanged or shared pursuant to the Agreement.
The subject-matter of the Processing of Personal Information covered by this CDPA is the Services ordered by Customer through Everlaw and provided by Everlaw to Customer as set out in the Agreement.
Everlaw certifies that it understands the restrictions set forth in Section 1798.140(w)(2)(A) of the CCPA and will comply with them.
Everlaw shall not Sell Personal Information.
In respect of Personal Information Processed in the course of providing the Services, Everlaw:
shall Process Personal Information only in accordance with the documented instructions from Customer (as set out in this CDPA or the Agreement or as otherwise notified by Customer to Everlaw from time to time); provided Everlaw may Process Personal Information for Business Purposes under the CCPA or another applicable law or regulation, and in such cases Everlaw will inform Customer of such requirement prior to the Processing unless that law prohibits this on important grounds of public interest;
may hire other companies to provide limited services on its behalf, provided that Everlaw complies with the provisions of this clause. Any such subcontractors will be permitted to Process Personal Information only to deliver the Services. Everlaw remains responsible for its subcontractors’ compliance with the obligations of this CDPA, and Everlaw shall ensure that any subcontractors to whom Everlaw transfers Personal Information will have entered into written agreements with Everlaw requiring that the subcontractor abide by terms substantially similar to this CDPA; and
shall reasonably assist the Customer with its obligation to respond to requests from Consumers under the CCPA (including requests for information relating to the Processing, and requests relating to access, rectification, erasure or portability of the Personal Information) provided that Everlaw reserves the right to reimbursement from Customer for the reasonable cost of any time, expenditures or fees incurred in connection with such assistance.
This Business Associate Agreement (“Agreement”) is entered into as of [] by and between Everlaw, Inc., a Delaware corporation (“Business Associate”) and , a (“Covered Entity”), which is a covered entity under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). The parties are entering into this Agreement to assist the Covered Entity in complying with HIPAA, and to set forth Business Associate’s obligations under the Health Information Technology for Economic and Clinical Health Act of 2009 (the “HITECH Act”), and 45 CFR Parts 160 and 164, Subpart C (the “Security Rule”), Subpart D (the “Data Breach Notification Rule”), and Subpart E (the “Privacy Rule”) (collectively, the “HIPAA Regulations”). Terms used in this Agreement have the meanings given them in the HIPAA Regulations. This Agreement applies to any Protected Health Information Business Associate receives from Covered Entity, or creates, receives or maintains on behalf of Covered Entity, under its agreements with Covered Entity (the “Principal Agreements”).
Business Associate may use and disclose Covered Entity’s Protected Health Information to provide Covered Entity with the goods and services contemplated by the Principal Agreements. Except as expressly provided below, this Agreement does not authorize Business Associate make any use or disclosure of Protected Health Information that Covered Entity would not be permitted to make.
Business Associate will:
Not use or further disclose Covered Entity’s Protected Health Information except as permitted by the Principal Agreements or this Agreement, or as required by law;
Use appropriate safeguards, and comply, where applicable, with the HIPAA Security Rule with respect to electronic Protected Health Information, to prevent use or disclosure of Covered Entity’s Protected Health Information other than as provided for by the Principal Agreements or this Agreement;
Report to Covered Entity within 5 days of discovery any use or disclosure of Covered Entity’s Protected Health Information not provided for by the Principal Agreements or this Agreement of which it becomes aware, including breaches of unsecured Protected Health Information as required by the Data Breach Notification Rule (45 CFR § 164.410), and any security incident of which Business Associate becomes aware.
Mitigate, to the extent practicable, any harmful effect that is known to Business Associate of a use or disclosure of Protected Health Information by Business Associate in violation of this Agreement or the HIPAA Regulations;
Ensure that any of Business Associate’s subcontractors that create, receive, maintain, or transmit Protected Health Information on behalf of the Business Associate agree in writing to the same restrictions and conditions that apply to Business Associate with respect to such information, including compliance with the HIPAA Security Rule with respect to electronic Protected Health Information;
Make any Protected Health Information in a designated record set available to Covered Entity to enable Covered Entity to meet its obligation to provide access to the information in accordance with 45 CFR § 164.524;
Make any Protected Health Information in a designated record set available for amendment and incorporate any amendments to Protected Health Information as directed by Covered Entity pursuant to 45 CFR § 164.526;
Make available to Covered Entity the information concerning disclosures that Business Associate makes of Covered Entity’s Protected Health Information required to enable Covered Entity to provide an accounting of disclosures in accordance with 45 CFR § 164.528;
To the extent that Business Associate carries out Covered Entity’s obligations under the Privacy Rule, comply with the requirements of the Privacy Rule that apply to Covered Entity in the performance of such obligations;
Make Business Associate’s internal practices, books, and records relating to Business Associate’s use and disclosure of Protected Health Information received from Covered Entity, or created or received by Business Associate on behalf of Covered Entity, available to the Secretary of the United States Department of Health and Human Services for purposes of determining Covered Entity’s compliance with the HIPAA Regulations, and to the Covered Entity for purposes of determining Business Associate’s compliance with this Agreement;
Limit its requests for and uses and disclosures of Covered Entity’s Protected Health Information to the minimum necessary, and comply with any minimum necessary policies and procedures that covered entity provides to Business Associate;
Upon termination of the Principal Agreements, return or destroy all Covered Entity’s Protected Health Information that Business Associate still maintains in any form and retain no copies of such information or, if return or destruction is not feasible, extend the protections of this Agreement to that information and limit further use and disclosure to those purposes that make the return or destruction of the information infeasible.
Business Associate may de-identify PHI pursuant to 45 C.F.R. §164.514 and use the de-identified information for any lawful purpose Business Associate’s use and disclosure of such de-identified personal information will not be subject to the requirements set forth in this Agreement.
If Covered Entity determines that Business Associate has violated a material term of this Agreement, Covered Entity may immediately terminate the Principal Agreements. This Agreement shall remain in effect as long as Business Associate maintains or has access to Covered Entity’s Protected Health Information, regardless of the termination of the Principal Agreements.
This Agreement is to be interpreted in accordance with HIPAA, the HITECH Act, and the regulations promulgated thereunder, as amended from time to time.