Source: https://pendix.nl/privacy-policy
Timestamp: 2019-11-19 13:13:34
Document Index: 292221127

Matched Legal Cases: ['Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', '§ 15', 'Art. 45', 'Art 46']

Privacy Policy - Pendix in Netherlands | The eBike conversion kit for all bicycle types
The person responsible within the meaning of the Basic Data Protection Regulation and other national data protection laws of the EU member states as well as other provisions of data protection law is the Data Protection Officer:
represented by its managing directors Thomas Herzog and Christian Hennig
Entry in the Commercial Register of Chemnitz Local Court Register number: HRB 28452
TWO. Name and address of data protection officer
Markus Heckel Pendix GmbH
E-mail: dataprotection(at)pendix.com
We process the personal data of our users only to the extent necessary to provide a functioning website as well as our content and services. The processing of personal data of our users takes place regularly only after consent of the user. An exception applies in those cases in which the processing of the data is permitted by legal regulations.
Where we obtain the consent of the data subject for the processing of personal data, Article 6(1)(a) of the EU Basic Data Protection Regulation (DSGVO) serves as the legal basis for the processing of personal data.
Art. 6 para. 1 lit. b DSGVO serves as a legal basis for the processing of personal data required for the performance of a contract to which the data subject is a party. This shall also apply to processing operations necessary for the implementation of pre-contractual measures.
If the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.
The personal data of the user will be deleted or blocked as soon as the purpose of storage no longer applies. In addition, storage can take place if this has been provided for by the European or national legislator in Union regulations, laws or other regulations to which the person responsible is subject. The data shall also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless it is necessary for further storage of the data for the conclusion or performance of a contract.
the date, time, access status (file found, not found, etc.) and the request that your browser made to the server,
the amount of data transferred and the website from which you came to the requested page (IP address),
the individual pages of our website that you call up,
the product and version information of the browser used (user agent), the preferred language set and the IP address, and
If the configurator is used, a code is generated which allows the data to be called up again.
Personal data will be deleted as soon as they are no longer required for the purpose for which they were collected. In the case of the collection of data to provide the website, this is the case when the respective session is terminated. If the data is stored in log files, this shall be the case after twenty-six months at the latest.
Transient cookies are automatically deleted when you close your browser. This includes session cookies in particular. They store a so-called session ID, which can be used to assign various requests from your browser to the shared session. This allows your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.
Persistent cookies are automatically deleted after a specified time, which may vary depending on the cookies. The storage period is 26 months. You can delete the cookies in the security settings of your browser at any time.
We use cookies to identify you for subsequent visits if you have an account with us. Otherwise you would have to log in again for each visit.
Browser type/ version (e.g. Internet Explorer 6.0)
Browser language (Example: German)
shortened IP address for geographical recognition
Information whether the website user is logged in to the dealer area or not.
The purpose of using cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized also after a page change.
Identification of the user session in the server memory;
Prevention and defence against attacks;
Improvement of the user experience on the website via Google Analytics
Use of the internal dealer area with login/logout function
The user data collected through cookies are not used to create user profiles.
Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that not all functions of the website can be used to the full extent.
VI. use the overheat Conversion Optimization Suite
This website uses overheat.de, a web analysis tool of the company "overheat UG (haftungsbeschränkt)" with headquarters in Stürzenberger Weg 30, 51766 Engelskirchen, Germany. Interactions of randomly selected, individual visitors with the website are recorded anonymously. This results in a log of mouse movements and clicks, for example, with the aim of showing improvement possibilities for the respective website. This is also our legitimate interest in the processing of the data. The following personal data are processed, but not stored: The IP address of the calling system of the user. Overheat also collects non-personal information such as operating system information, browser, links clicked, geographic origin, resolution and type of device when using this website. These will be stored in a non-personal form and evaluated for statistical purposes. The data will be deleted as soon as it is no longer needed for our evaluation purposes. If you do not want a record, you can deactivate it on all Internet pages that use overheat by setting the DoNotTrack header in your browser. You will find more information on the following page: http://overheat.de/opt-out.html. Alternatively you can deactivate the execution of JavaScript in your browser or install a JavaScript blocker in your browser (e.g. https://noscript.net/ or https://www.ghostery.com). However, you may not be able to use all the functions of the website to their full extent.
Interested parties have the possibility to subscribe to a free newsletter. The registration for the newsletter takes place via the manually filled out master data sheet.
Furthermore, analysis data is collected in connection with the newsletter dispatch.
The collection of the user's e-mail address serves to deliver the newsletter by e-mail.
On our website there are contact forms which can be used for electronic contact. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored. These dates are:
where only first name, surname, e-mail address and text of the request are mandatory.
Date and time of the contact request
Alternatively, you can contact us via the e-mail address provided. In this case, the personal data of the user transmitted with the e-mail will be stored.
The legal basis for processing the data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f DSGVO. If the purpose of the e-mail contact is to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.
Personal data will be deleted as soon as they are no longer required for the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation ends when it can be inferred from the circumstances that the facts in question have been conclusively clarified.
Additional personal data collected during the sending process shall be deleted at the latest after a period of twenty-six months.
The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. The user only has to inform us of this in order to object to his declaration of consent. In this case, all personal data stored in the course of establishing contact will be deleted.
IX. client account
If you order goods (and possibly associated services) via our website, the collection, storage and processing of personal data is essential for the performance of the contractual relationship. The following data is collected when ordering goods:
If a delivery address other than the billing address is specified, the following data will be additionally collected:
Optional: Company and department
As part of an order process, you can voluntarily create a customer account through which we can store your data for later further purchases. When a customer account is created, the data provided by you will be stored revocably.
To prevent unauthorised access by third parties to your personal data, in particular financial data, the order process is encrypted using SSL technology. Access to your customer account is secured by a password of your choice.
We need the data collected during the ordering process for the following purposes:
- for your identification as a customer - for the execution of your order - for contacting you, any queries, clarification of discrepancies or other information about your order - for invoicing - for any warranty and liability issues and for any assertion of claims against you - for managing our customer data
3. duration of storage of your data
The personal data collected by us will be stored until the expiry of the statutory storage obligation and deleted thereafter, unless a longer storage obligation is provided for under Article 6 para. 1 sentence 1 lit. c DSGVO due to tax/commercial storage and documentation obligations or you have consented to storage going beyond this in accordance with Article 6 para. 1 sentence 1 lit. a DSGVO.
By confirming this data protection declaration as part of the order process, you have given your consent to the processing of your data. The processing of your data is also based on Article 6 (1) sentence 1 lit. b DSGVO for the stated purposes for the appropriate processing of your order.
In order to fulfil the contract pursuant to Art. 6 Para. 1 S. 1 b) DS-GVO, your data will be passed on to the following service partners who require the data for order processing:
For the fulfilment of the contract, your data [title, first name, surname, telephone number, address] will be forwarded to the shipping company commissioned with the delivery or collection. We will transfer your data to DPD Deutschland GmbH for this purpose.
Wailandtstraße 1, 63741 Aschaffenburg and/or GO! Express & Logistics (Deutschland) GmbH Brühler Straße 9, 53119 Bonn.
A transfer of your personal data to third parties does not take place. However, we reserve the right to pass on your data to third parties in the following cases:
If you have given your express consent to this pursuant to Article 6 (1) sentence lit. a DSGVO.
The transfer is necessary for the assertion of or defence against legal claims (Article 6 (1) sentence 1 lit. f DSGVO).
We are subject to a statutory obligation to pass on such information pursuant to Article 6 (1) sentence 1 lit. c DSGVO.
For the fulfilment of contractual and pre-contractual obligations (Article 6 (1) sentence 1 lit. b DSGVO).
When a customer account is created, the data provided by you will be stored revocably. You have the option of changing or adapting this information at any time. You can always delete all other data, including your user account, in the customer area.
Your data will be stored by us until you do not object to its further use or until you delete your data.
1. use and application of PayPal
The data controller has integrated PayPal components into this website. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which are virtual private or business accounts. In addition, PayPal offers the option of processing virtual payments via credit cards if a user does not have a PayPal account. A PayPal account is managed via an e-mail address, which is why there is no classic account number. PayPal makes it possible to trigger online payments to third parties or to receive payments. PayPal also acts as a trustee and offers buyer protection services.
The personal data transmitted to PayPal is usually first name, surname, address, e-mail address, IP address, telephone number, mobile phone number or other data necessary for payment processing. Personal data related to the respective order are also necessary for the processing of the purchase contract.
The purpose of data transmission is to process payments and prevent fraud. The person responsible for the processing will transfer personal data to PayPal in particular if there is a justified interest in the transfer. Personal data exchanged between PayPal and the data controller may be transferred by PayPal to credit reference agencies. The purpose of this transmission is to check identity and creditworthiness.
The person concerned has the possibility to revoke their consent to the handling of personal data at any time vis-à-vis PayPal. A revocation does not affect personal data which must be processed, used or transmitted for (contractual) payment processing.
PayPal's applicable privacy policy can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full can be retrieved.
We use the Google Analytics component on our website. Google Analytics is a web analytics service operated by Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. Web analysis is the collection, collection and analysis of data about the behavior of users on our website. A web analysis service collects, among other things, data on which website the user came from, which subpages of the website were accessed or how often and for how long a subpage was viewed.
We use the addition "_gat._anonymizeIp" for the web analysis via Google Analytics. By means of this addition, the IP address of the user is shortened by Google and thus made anonymous if access to our Internet pages is made from a member state of the European Union or from another contracting state of the Agreement on the European Economic Area. The shortening of the IP address results in anonymization. It is then no longer possible to assign the abbreviated address to a specific or identifiable person.
Google Analytics places a cookie on the user's computer. By setting the cookie, Google is able to analyse the use of our website. Each time one of the individual pages of this website is accessed, the Internet browser on the user's computer is automatically prompted by the respective Google Analytics component to transmit data to Google for the purpose of online analysis. As part of this technical process, Google obtains knowledge of user data, such as the abbreviated IP address of the person concerned, which Google uses, among other things, to track the origin of visitors and clicks.
The cookie is used to store personal data, such as the access time, the location from which an access originated and the frequency of visits to our website by the user. Each time you visit our website, this data, including the IP address of the Internet connection used by the person concerned, is transferred to Google in the USA. This personal data is also stored by Google in the USA. Google may share this personal information collected through the technical process with third parties.
This website also uses Google Analytics' demographic feature reports, which use data from Google's interest-based advertising and third party visitor data (such as age, gender, and interests). This data cannot be traced back to a specific person and can be deactivated at any time via the display settings.
The legal basis for the processing of the data is Art. 6 Para. 1 lit. f DSGVO and § 15 Para. 3 Telemediengesetz.
The purpose of using Google Analytics is to analyse the flow of visitors to our website. Google uses the collected data and information for the purpose of evaluating your use of our website, compiling online reports for us showing the activities on our website and providing other services relating to your use of our website. This enables us to further optimise our website for the user.
The data stored via Google Analytics is automatically deleted by us after twenty-six months.
As already explained, the user can prevent the storage of cookies by our website at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the storage of cookies. In addition, a cookie already stored by Google Analytics can be deleted at any time via the Internet browser or other software programs.
More information and Google's current privacy policy can be found at https://www.google.de/intl/en/policies/privacy/ and under http://www.google.com/analytics/terms/en.html can be retrieved. Google Analytics is published under https://www.google.com/intl/en explained in more detail.
XII. Processing of data in countries outside the European Economic Area
If we process data in third countries (countries outside the EU/EEA) or transfer it to companies in third countries, we will only do so if we are authorised to do so by you or by law. If there is no adequacy decision of the Commission pursuant to Art. 45 DSGVO for the third country concerned, i.e. no adequate level of data protection exists in the third country, we will ensure that your privacy and your personal data are also protected in the third country company in an appropriate and legally provided manner by means of contractual provisions (standard contractual clauses of the EU on data protection) or other suitable guarantees within the meaning of Art 46 DSGVO.
XIII. integration of third party services and content
It can happen that within this online offer contents of third parties, such as videos from YouTube, map material from Google Maps or RSS feeds, graphics from other websites are integrated. This always presupposes that the providers of this content (hereinafter referred to as "third-party providers") perceive the IP address of the users. Because without the IP address, they could not send the content to the browser of the respective user. The IP address is therefore required for the presentation of these contents. We strive to use only those contents, whose respective offerers use the IP address only for the distribution of the contents. However, we have no influence on whether the third party providers store the IP address for statistical purposes, for example.
XIV. Your rights as a data subject
If you process personal data, you as the person concerned are entitled to the following rights vis-à-vis the person responsible. To assert your rights below, please contact us:
You may request confirmation from us as to whether personal data relating to you is being processed by us. If such processing exists, you may request information from us about the following information:
(7) all available information on the source of the data, if the personal data are not collected from the data subject;
(8) the existence of automated decision-making, including profiling, in accordance with Article 22(1) and (4) DSGVO and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing for the data subject.
(1) if you dispute the accuracy of the personal data concerning you for a period which enables the person responsible to verify the accuracy of the personal data;
If the processing restriction has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
When using our website, the user is not subject to any such automated decision in individual cases, including profiling.