Source: http://commsalliance.com.au/Publications/Interoperator-Arrangements
Timestamp: 2013-12-10 00:30:43
Document Index: 505408192

Matched Legal Cases: ['art 1', 'art 2', 'art 4', 'art 5', 'art 1', 'art 2', 'art 4']

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C513:2004 Customer and Network Fault Management
C513:2004 (pdf 484KB)
The Code C513:2004 Customer and Network Fault Management Industry specifies the minimum operational requirements of Carriers and Carriage Service Providers to manage Customer and Network faults across telecommunication networks. It includes the principles and processes to be followed to record, track and resolve Customer and/or Network Faults. The Code was first published in October 1998 and following another revision, second published in December 1999. The Industry Code has now been further revised to include Customer and Network Fault Management for Local Number Portability, Mobile Number Portability, Freephone and Local Rate Service and to meet ACA registration requirements.
The Fourth Edition (C513:2004) was published to clarify the position of a Reseller in the Code (see the Explanatory Statement for further information).
The C513:2004 Customer and Network Fault Management Industry Code also replaces G576:2001 Mobile Number Portability Fault Management Industry Guideline.
C515:2005 Pre-selectionC515:2005 (pdf 405kb)Revised to accommodate provisions for Electronic Customer Authorisation, Provision of Service Information, the treatment of Change of ASD in respect of Pre-selection and IT Specifications relating to the ASD/PSD File Eligible Party Identification Code. Specifies the minimum operational arrangements and timing in relation to the delivery of preselection in a multi-carrier, single basket environment. It includes the principles and processes to be followed by Access Service Deliverers (ASDs) and Prime Service Deliverers (PSDs) for implementing, maintaining and changing customer's choice of Prime Service Deliverer. There was a limited revision of the Code in 2005 to modify clauses affected by changes to fair trading legislation in New South Wales and Victoria. The Code was reconfirmed in 2008 and the next review is scheduled to occur in November 2013. This document should be read in conjunction with:G597:2005 Pre-selection Operations ManualG598:2003 Pre-selection Billing Information SpecificationG599:2005 Pre-selection IT Specification C524:2013 External Telecommunication Cable Networks
C525:2010 Handling of Life Threatening and Unwelcome Communications
C525:2010 (July 2010, .pdf 645kB)
RevisionThe Code was revised in 2010 to:
modify the definitions of Unwelcome Communications or Life Threatening Communications to cover all forms of communications technology subject to the Telecommunications Act;
reflect changing industry processes as well as the development of new and emerging technologies;
clarify a number of areas; and
support industry efforts to reduce non-genuine calls from a public mobile telecommunications service to the Emergency Call Service.
C536:2011 Emergency Call Services Requirements
C536:2011 (pdf 720 kb)
C540:2013 Local Number Portability
C540:2013 (pdf 620kb)
Communications Alliance published the revised Local Number Portability Industry Code (C540:2013) and supporting Local Number Portability Industry Guidelines on 14 October 2013. The Code sets out inter-Carrier/CSP operational procedures for the implementation of Local Number Portability processes, including the porting of numbers, any restrictions that apply to ported numbers and processes for moving a ported number.
remove Cat. B processes due to lack of industry utilisation;
clearly allocate responsibilities against Carriers and CSPs;
mandate the use of the Service Account Number as the means of port validation, replacing previous Wholesale Account Number requirement;
introduce standardised PNV processes; and
support transitional arrangements in preparation for an IP environment whilst ensuring that the existing porting framework remains fit for purpose and Customer centric.
The Local Number Portability Guidelines have been updated to ensure consistency with the revised Code. The Code is to be submitted to the ACMA for registration as an enforceable industry code.
The current Local Number Portability Code (C540:2007) and supporting Guidelines remain in effect until the revised Code has been registered by the ACMA and are available here.Related material
C554:2004 (pdf 437kb)C554:2004 Rights of Use of Premium Rate Service Numbers Industry Code specifies the minimum requirements for the identification and transfer of the Rights of Use holder for Premium Rate Service Numbers. It includes principles and processes designed to provide certainty to all industry participants about who is the ROU Holder for Premium Rate Service Numbers and how ROU may be transferred between industry members.
C555:2008 Integrated Public Number Database (IPND)C555:2008 (pdf 517kb)The Code specifies who can supply and/or receive data to/from the IPND, as well as the obligations on use of IPND data.Revision of the CodeThe Code was revised in 2007 to bring the Code into alignment with the Telecommunications Act 1997 and the Telecommunications (Section of the Telecommunications Industry) Determination 2007 and other applicable legal requirements and to clarify matters relating to Customers, operational issues and technical issues by re-ordering the content for ease of reading and revising some clauses for improved clarity.The Code was revised in 2008 to extend by an additional twelve months the delayed timeframe for implementation of aspects of the Code relating to the supply and use of Public Number Customer Data for Location Dependent Carriage Services.Associated Guideline
G619:2007 IPND DataG619:2007 (.pdf, 567 KB)Provides assistance to Data Providers and Data Users in ensuring the accurate capture and entry of data into the IPND to satisfy the needs of all Data Users, particularly emergency service organisationsThe Guideline was revised to ensure consistency with changes to legislation governing the use of data provided to the IPND Manager, the concomitant Ministerial directions, the ACMA IPND Scheme, related Ministerial instruments and the subsequent revision to C555:2007 Integrated Public Number Database (IPND) Industry Code. It also contains additional information to clarify the use of various fields.
C564:2011 (pdf 1500kb)C564:2011 Explanatory Statement (pdf 118kb)
The Code specifies the best contemporary practices in the areas of design, installation and operation of mobile phone radiocommunications infrastructure. The Code requires the application of a precautionary approach to the deployment of mobile phone radiocommunications infrastructure and contains obligations on carriers to consult.
This Code replaces the Deployment of Mobile Phone Network Infrastructure Industry Code (ACIF C564:2004).
The Project Outcomes Summary provides a list of improvements introduced by the 2011 edition of the Code.
C566:2005 Rights of Use of NumbersC566:2005 (pdf 441kb)Specifies what is meant by a customer's rights of use of his/her number(s) and the obligations of carriage service providers in relation to the customer's number(s) when the customer's number(s) is reserved, issued and in quarantine.The Code replaces C566:2004, which was amended to remove the conferral of powers on the Telecommunications Industry Ombudsman to handle complaints under the Code. C569:2005 Unconditioned Local Loop Service - Ordering, Provisioning and Customer TransferC569:2005 (pdf 497kb)This Code provides a carrier/CSP operational framework for the ordering and provisioning of the unconditioned local loop pairs and the transfer of customers between CSPs.Note: There was a limited revision of the Code in 2005 to modify clauses affected by changes to fair trading legislation in New South Wales and Victoria. The next review is scheduled to occur in November 2007.Eligible Party Identification Codes List
C570:2009 Mobile Number Portability
C570:2009 (.pdf, 442KB)
The Code was revised in 2009 to introduce a Port Recovery process to better enable recovery of ported mobile numbers involving multiple CSPs to the correct Customer, and to remove references to CDMA technology and make the Code more technology neutral.
C609:2007 Priority Assistance for Life Threatening Medical ConditionsC609:2007 (pdf 369kb)Specifies the minimum requirements for the provision of the highest level of service practically available to customers who suffer from a diagnosed life threatening medical condition. It includes principles and processes for the connection, fault rectification, reliability of residential STS, the provision of interim services and the wholesale arrangements. It also includes notification obligations on carriers and carriage service providers not providing Priority Assistance.The Code was revised to take account of revised Telstra licence conditions on priority assistance, to revise timelines for priority assistance customers in Connect Outstanding situations and to review offering of priority assistance over new technologies. C617:2005 Connect OutstandingC617:2005 (pdf 341kb)Specifies the process for the reuse of an in-place service by a new Customer where the previous Customer has vacated the premises and the existing service has not been cancelled. It includes principles and processes for the disconnection of the previous service, the connection of a new service and a process for reversals for invalid connections. This Code was reconfirmed in 2008 and the next review is scheduled to occur in 2013. G517:2004 Monitoring of Communications for Network Operation and Maintenance
G517:2004 (.pdf, 314 KB)
G562:2000 Electronic Customer Authorisation
G562:2000 (.pdf, 118 KB)
Specifies the requirements and safeguards for future methods of customer authorisation, ie., written, verbal and electronic or any other methods deemed appropriate.
G567:2010 Switchless Multibasket Billing Redirection
G567:2010 (.pdf, 116 KB)
Defines inter-CSP operational principles that manage the co-existence of Commercial Churn and Switchless Multi Basket Wholesale Billing.
A minor revision was conducted in 2010 to clarify completion reporting and notification requirements with regards to Product Redirections between Service Providers.
Eligible Party Identification Code List
G572:2007 Unconditioned Local Loop Service Fault ManagementG572:2007 (.pdf, 431 KB)Describes interoperator processes for recording, tracking and resolving individual customer and network ULLS faults, processes for ULLS testing by Access Seekers, definitions of fault types, procedures for restoring service and processes for handling DSL faults caused by interference.
G579:2009 Mobile Number Portability Operations Manual
G579:2009 (.pdf, 304 KB)
The Guideline was revised in 2009 to align with the revision of the MNP Code, specifically amendments to processes for the recovery of Ported MSNs involving multiple CSPs to the correct Customer. The next review is scheduled to occur in December 2014.
G597:2005 Pre-selection Operations ManualG597:2005 (.pdf, 401 KB)Revised to be a stand alone document and to accommodate the new provisions of C515:2005 Pre-selection Industry Code. Defines the operational arrangements for the implementation of pre-selection processes between carriers and CSPs described in the C515:2005 Pre-selection Industry Code.There was a limited revision of the Guideline in 2005 to modify clauses affected by changes to fair trading legislation in New South Wales and Victoria.This document should be read in conjunction with:C515:2005 Pre-selectionG598:2003 Pre-selection Billing Information Specification G599:2005 Pre-selection IT SpecificationAn Industry Operations List is also available for download to facilitate communication among Service Providers.Industry Operations Lists G598:2003 Pre-selection Billing Information SpecificationG598:2003 (.pdf, 281 KB)Revised to be a stand alone document and to accommodate the new provisions of C515:2005 Pre-selection Industry Code. Specifies the files, records and the operational details of the interface supplying the customer billing information from an Access Service Deliverer to a PSD following the customer's use of a Carrier's Access Override Code and supports the C515:2005 Pre-selection Industry Code.This document should be read in conjunction with:C515:2005 Pre-selectionG597:2005 Pre-selection Operations ManualG599:2005 Pre-selection IT SpecificationAn Industry Operations List is also available for download to facilitate communication among Service Providers.Industry Operations Lists G599:2005 Pre-selection IT SpecificationG599:2005 (.pdf, 372KB)Revised to be a stand alone document and to accommodate the new provisions of C515:2005 Pre-selection Industry Code. Defines the operational arrangements for the implementation of pre-selection processes between carriers and CSPs described in the C515:2005 Pre-selection Industry Code.There was a limited revision of the Guideline in 2005 to modify clauses affected by changes to fair trading legislation in New South Wales and Victoria.This document should be read in conjunction with:C515:2005 Pre-selectionG597:2005 Pre-selection Operations ManualG598:2003 Pre-selection Billing Information Specification An Industry Operations List is also available for download to facilitate communication among Service Providers.Industry Operations Lists G600:2010 Allocation of Eligible Party Identification Codes
G600:2010 (.pdf, 104 KB)
A minor revision was conducted in 2010 to provide guidance on the process for management of unused or surrendered Eligible Party Identification Codes.
G602.1:2013 Local Number Portability IT Specifications and Operations Manual Part 1 - General, Give Back and Ported Local Number Register Processing
G602.2:2013 Local Number Portability IT Specifications and Operations Manual Part 2 - Category A Processing
G602.2:2013 (.pdf, 1,431 KB)
G602.4:2013 Local Number Portability IT Specifications and Operations Manual Part 4 - Category C Processing
G602.4:2013 (.pdf, 1,565 KB)
G602.5:2013 Local Number Portability IT Specifications and Operations Manual Part 5 - Category D Processing Defines the Category D Processing G602.5:2013(.pdf, 867 KB)
G608:2004 EIE Infrastructure Common Network SpecificationG608:2004 (.pdf, 558 KB)Specifies the requirements of the EIEnet to provide interconnectivity which facilitates electronic information exchange between participants.
G613.1:2013 Local Number Portability IT Test Plan Part 1G613.1:2013 (.pdf, 475 KB)
G613.2:2013 Local Number Portability IT Test Plan Part 2 - Category A
G613.2:2013 (.pdf, 957 KB)
G613.4:2013 Local Number Portability IT Test Plan Part 4 - Category C
G613.4:2013 (.pdf, 1,693 KB)
G614:2003 Integration Testing Strategy for ACIF C515:2002 Pre-SelectionG614:2003 (.pdf, 401 KB)Defines the framework for the testing of IT Specifications prior to the implementation of AC515:2005 Pre-selection Code and associated Guidelines.
G615:2003 Inter-carrier Test Plan for ACIF C515:2003 Pre-SelectionG615:2003 (.pdf, 1040 KB)Specifies the detailed IT Test Plans required to be successfully completed prior to the implementation of C515:2005 Pre-selection Industry Code and associated Guidelines
G621:2004 EIE Compliance StandardsG621:2004 (.pdf, 281 KB)Identifies the EIE Compliance Standards and introduces and explains the steps required for an Application Provider to setup an application using EIE infrastructure.
G622:2004 EIE Administration Node Connectivity TestingG622:2004 (.pdf, 292 KB)Provides the basis of the framework for new Participants to undertake successful EIE connectivity testing with the EIE Administration Node. G636:2007 Accuracy of Geographic Numbering RecordsG636:2007 (.pdf, 155 KB)This Guideline provides guidance to CSPS on how to obtain geographic number allocation data for charging and routing purposes and how to apply to change the data in the Register of Allocated Numbers (called �NUMB�) for numbers incorrectly issued to customers, to ensure the accuracy of geographic numbering records.
G645:2011 (.pdf, 525 KB)
outline the minimum standard for Telecommunications pit and pipe installation within Real Estate Development Project to be considered a Fibre Ready Facility;