Source: http://www.gnv.it/en/general-conditions.html
Timestamp: 2017-03-29 05:13:55
Document Index: 735760909

Matched Legal Cases: ['Art. 1', 'Art. 2', 'Art. 3', 'Art. 4', 'Art. 5', 'Art. 6', 'Art. 7', 'Art. 9', 'Art. 10', 'Art. 11', 'Art. 12', 'Art. 13', 'Art. 14', 'Art. 15', 'Art. 16', 'Art. 17', 'Art. 19', 'Art. 20', 'Art. 3', 'Art. 6', 'art. 400', 'Art. 13', 'Art. 15', 'Art. 20']

Insurance conditionsGeneral conditions for on-line purchaseCompany dataFares not available on-lineSecure transactionFreight-carrying vehicles
Art. 1 Validity…………………………………………………………………………… Art. 2 Price …………………………………………………………........…… Art. 3 Accommodation……………………………………………..…………………… Art. 4 Check-In …………………………………………………… …
Art. 5 Failed departure ………………………………………………………………… Art. 6 Cancellation and refunds ………………………………………………………… Art. 7 Variations ………………………………………………………………………….
itinerary changes ………………………………………………………….... .…… Art. 9 Embarking and disembarking vehicles ………………….…………………………
Art. 10 Rules for passengers ……………………………................................…………
Art. 11 Transport of unaccompanied minors ................................................................
Art. 12 Passenger health conditions ..........................................................................
Art. 13 Passengers with special requirements ...........................................................
Art. 14 Explosives, inflammable and dangerous goods ...........................................
Art. 15 Weapons …………………………………………………………………........
Art. 16 Luggage ………………………………………………………………………
Art. 17 Loss and/or damage to luggage and personal effects or vehicle .....................
Art. 19 Passenger information ...................................................................................
Art. 20 Applicable law and competent jurisdiction ........................................................
The General Conditions of Passenger Transport are published on the site www.gnv.it
The purchase of a ticket implies unconditional acceptance for all the effects of law by the Passenger of all the following general conditions of passenger transport (CGTP).
• The term Passenger means any person transported as per ticket issued by the carrier and/or agencies authorised thereto. The term Carrier and/or Company shall refer to Grandi Navi Veloci SpA.
• Object of the agreement is the provision of transport as regulated by articles 396 et seq. of the Navigation Code. The carrier undertakes to transport the passenger and the vehicle under the following conditions, which the Passenger undertakes to examine and observe in their entirety prior to the purchase and/or booking of the voyage ticket.
• The shipping transport service refers to the route indicated on the ticket inclusive of accommodation on board and possibly a vehicle.
Native/Resident tariffs are not available on all departures and accommodation. Quotations do not confirm the price and do not guarantee places on the ship. The Passenger is liable for taxes and duties of embarkation and disembarkation, etc. where payable, as summarised on the ticket.
Art. 3 ACCOMMODATION: The Passenger shall occupy the cabin/seat indicated in the ticket and where the ticket does not indicate any cabin/seat this shall be indicated by the Master or the on-board Purser. The Company, where necessary, has the option to designate the Passenger a different accommodation. Should the newly assigned accommodation be of a superior class, no payment for the tariff difference shall be required, while for any new accommodation of inferior class, the Passenger shall be refunded the difference in price, which does not affect the Passenger's right to terminate the agreement in compliance with existing law and regulations.
4.1. To disabled passengers and passengers with reduced mobility while awaiting and during boarding operations we suggest turning on hazard lights to enable our employees to identify them and provide the necessary assistance. Directions on parking in the garage to reach more comfortably lifts will be provided.
Art. 6 CANCELLATION AND REFUND: cancellations must be notified by Passenger to Company directly or by Travel Agency within below reported terms and with application of the following penalties: from booking and up to 20 days before departure 20%; from 19 days and until 4 days before departure 25%; from 3 days and until 2 hours before departure 50%. The above penalties are applied on the total of the tariff for Passengers, booked vehicles and associated additional charges and taxes. The date and time of cancellation must be registered on the ticket by the Company or by the Travel Agency which issued the ticket. The calculation of the terms shall run from the day following the cancellation date and includes the date of departure. No refund shall be paid for cancellations made less than two hours before expected departure, or to passengers not boarding without previously notifying the Company of one of the circumstances envisaged by art. 400 Nav. Code. In the case of cancellation of a ticket already amended the highest penalty calculated from the amendment date shall apply. There is no option for partial cancellation of a ticket, therefore cancellation shall refer to the entire voyage.
The above does not affect GNV's right to report passengers who are responsible for the aforesaid conduct where this involves criminal or disciplinary contraventions, according to applicable regulations.
10.1. Passengers are also obliged to follow the instructions of the shipping Carrier, prohibiting smoking in the ship's properly marked internal areas.
10.2 Passengers are required, at their own expense and responsibility, to verify before embarking both their identity documents and the registration documents of any vehicle travelling with them with the relevant Police Authorities in order to ensure that the afore-mentioned documents are appropriate and valid for entry into the country of destination. The company shall not refund Passengers not authorised by the border police to embark or disembark since they are not in possession of the documents required; the Company reserves the right to claim from the Passenger costs and/or fines borne as a consequence of the above circumstances.
Art. 13 PASSENGERS WITH SPECIAL REQUIREMENTS
The transport of Passengers with reduced mobility, disability, sickness or other persons who need specific supports (for example passengers needing oxygen regulators and cylinders) must be notified, by sending documentation of confirmation) at least 48 hours prior to the expected departure by contacting GNV Contact Centre either by telephone on number +39 010.2094591- or by sending an e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. – under certain conditions the request should be sent at least five working days prior to departure since the ship is not equipped with personnel and / or facilities which can offer substitute individual services, assistance, care or the like to Passengers.
15.1 Lighting gas or electric stoves, irons and any item with a naked flame is severely forbidden on board. Offenders shall be subject to a fine in the amount of 50% of the price of the ticket, to be paid before disembarkation.
Art. 15 WEAPONS: passengers are required to hand over to the Master's custody all weapons and/or firearms in their possession. In the case of violation, offenders shall have them confiscated and shall be reported to the competent Legal Authority.
19.1 Passengers are also required to notify when booking the following general information: family name and full name (in compliance with MD 83/T of 20/6/2007 of the Ministry of Transport), gender, age category (infant, child, adult). Passengers are required to notify any changes of their personal details. Personal details are collected in compliance with Decree Law no 251 of 13/10/1999 enacting EEC Directive 98/41 of 18/06/1998, the regulations relating to the application of the ISPS code on anti-terrorist rules, and in compliance with the provisions of Legislative Decree no 196/2003.
19.2 When booking, the Passenger is required to provide a mobile phone number. Any cancellations and/or variations shall be notified to the passenger by means of the telephone number provided on booking (including via SMS or e-mail). GNV shall not be liable for not being able to contact the Passenger if the number is missing, unreachable or incorrect.
Art. 20. APPLICABLE LAW AND COMPETENT JURISDICTION: the conditions for the transport of passengers, their luggage and vehicles is regulated by the Navigation Code, Regulation (EU) no 1177/2010, SOLAS Regulations and is interpreted in accordance with Italian law. For any dispute arising over the interpretation and/or execution of the transport the Court having jurisdiction shall be the one of the applicant's choice, place of residence or address of the defendant. In the case of Passengers residing in Italy having the qualification of consumer in compliance with existing Italian regulations, the Court of residence or domicile of the Passenger shall be the competent jurisdiction. [Download General Condition]
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