Source: http://patents.com/us-9798999.html
Timestamp: 2018-12-11 09:25:44
Document Index: 610205318

Matched Legal Cases: ['Application No. 11201507536', 'Application No. 14726224', 'Application No. 14719421', 'Application No. 14716127', 'Application No. 14717282', 'Application No. 2', 'Application No. 2', 'Application No. 61', 'Application No. 61']

US Patent # 9,798,999. Systems and methods for ranking potential attended delivery/pickup locations - Patents.com
United States Patent 9,798,999
Schenken October 24, 2017
A computer system for ranking potential attended delivery/pickup locations is disclosed. In various embodiments, a user or computer system identifies an area in which to establish at least one attended delivery/pickup location. In a particular embodiment, the system receives data associated with potential attended delivery/pickup locations (e.g., attended delivery/pickup location candidates), including the specific characteristics of those candidates. The system then, based at least in part on the characteristics of each of the attended delivery/pickup location candidates, ranks the attended delivery/pickup location candidates and displays the rankings to a user for use in selecting the most suitable candidate for the area.
Schenken; Christopher (Alpharetta, GA)
Family ID: 1000002907856
14/201,354
US 20140278691 A1 Sep 18, 2014
61791008 Mar 15, 2013
61777968 Mar 12, 2013
Current CPC Class: G06Q 10/0837 (20130101); G06Q 50/28 (20130101); G06Q 10/06312 (20130101); G06Q 10/083 (20130101); G06Q 10/087 (20130101); G06Q 10/0832 (20130101); G06Q 10/0833 (20130101); G06Q 10/0835 (20130101); G06Q 10/0836 (20130101); G06Q 10/08345 (20130101); G06Q 10/08355 (20130101); G06Q 20/407 (20130101); G06Q 30/02 (20130101); G06Q 30/0207 (20130101); G06Q 30/0233 (20130101); G06Q 10/02 (20130101)
Current International Class: G06Q 10/00 (20120101); G06Q 10/06 (20120101); G06Q 50/28 (20120101); G06Q 20/40 (20120101); G06Q 10/02 (20120101); G06Q 30/02 (20120101); G06Q 10/08 (20120101)
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Primary Examiner: Loftis; Johnna
This application claims the benefit of U.S. Provisional Patent Application No. 61/791,008, filed Mar. 15, 2013, entitled, "Systems and Methods of Delivering Parcels Using Attended Delivery Locations," and U.S. Provisional Patent Application No. 61/777,968, filed Mar. 12, 2013, entitled "Systems and Methods of Delivering Parcels Using Attended Delivery Locations," both of which are incorporated herein by reference in their entirety.
1. A computer system comprising: a logistics server in communication with a logistics network, the logistics server comprising at least one computer-storage media storing computer-useable instructions thereon that, when executed by at least one processor, cause the at least one processor to perform a method comprising: storing logistics network data associated with each of a plurality of established attended delivery/pickup locations in memory; receiving an indication of an area in which to establish a new attended delivery/pickup location in the logistics network for receiving and storing one or more parcels, wherein the new attended delivery/pickup location has not been previously established as an attended delivery/pickup location in the logistics network; receiving data associated with each of a plurality of attended delivery/pickup location candidates within the area, wherein: i) each of the plurality of attended delivery/pickup location candidates has indicated a desire to be established as the new attended delivery/pickup location; ii) each of the plurality of attended delivery/pickup location candidates is associated with a primary form of business other than receiving and storing the one or more parcels; and iii) the data associated with each of the plurality of attended delivery/pickup location candidates comprises a plurality of characteristics; determining a value for each of the plurality of characteristics for each of the plurality of attended delivery/pickup location candidates; assigning a weight to each of the plurality of characteristics based on a level of importance of each of the plurality of characteristics; ranking each of the plurality of attended delivery/pickup location candidates based on a comparison of the respective values and the respective weights of the plurality of characteristics; automatically determining the new attended delivery/pickup location from the plurality of attended delivery/pickup location candidates based at least in part on the rank of each of the plurality of attended delivery/pickup location candidates; adding the new attended delivery/pickup location to the logistics network by modifying the logistics network data in the memory to include the new attended delivery/pickup location as one of the plurality of established attended delivery/pickup locations; automatically generating and sending a communication to the new attended/delivery pickup location that the new attended delivery/pickup location is established for delivery of one or more parcels by a common carrier; automatically determining a capacity of the new attended delivery/pickup location prior to directing the one or more parcels to the new attended delivery/pickup location; determining that the capacity is adequate at the new attended delivery/pickup location; reserving space to accommodate the one or more parcels at the new attended delivery/pickup location; generating a shipping label for the one or more parcels; and directing delivery of the one or more parcels to the new attended delivery/pickup location utilizing the shipping label.
2. The computer system of claim 1, wherein at least one characteristic of the plurality of characteristics includes social network data.
3. The computer system of claim 1, wherein at least one characteristic of the plurality of characteristics comprises customer reviews.
4. The computer system of claim 3, wherein a weight is assigned to the customer reviews indicating a higher level of importance relative to the remaining plurality of characteristics.
5. The computer system of claim 1, wherein at least one characteristic of the plurality of characteristics comprises a number of returns associated with the plurality of attended delivery/pickup location candidates.
6. The computer system of claim 1, wherein the method performed by the at least one processor further comprises enabling identification of a recipient of the one or more parcels at the new attended delivery/pickup location based on scanning of an electronic ID card associated with the recipient at the new attended delivery/pickup location.
7. The computer system of claim 1, wherein: (A) the plurality of characteristics associated with each of the plurality of attended delivery/pickup location candidates comprises a customer reviews characteristic; and (B) ranking each of the plurality of attended delivery/pickup location candidates comprises determining an attended delivery/pickup location candidate value for each of the plurality of attended delivery/pickup location candidates, wherein the attended delivery/pickup location candidate value for each of the plurality of attended delivery/pickup location candidates is based at least in part on a determined value of the customer reviews characteristic for each of the plurality of attended delivery/pickup location candidates.
8. The computer system of claim 1, wherein the primary form of business associated with any of the plurality of attended delivery/pickup location candidates is: (A) a gas station; (B) a convenience store; (C) a flower shop; (D) a magazine stand; (E) a retail location associated with a common carrier; (F) a kiosk at a mall; or (G) a retail department store.
9. The computer system of claim 1, wherein each of the plurality of attended delivery/pickup location candidates is located within the area.
10. A computer-implemented method for establishing a new attended delivery/pickup location in a logistics network, the method comprising: storing, by at least one processor, logistics data associated with each of a plurality of established attended delivery/pickup locations in the logistics network; receiving, by the at least one processor, an indication of an area in which to establish a new attended delivery/pickup location; receiving, by the at least one processor, data associated with each of a plurality of attended delivery/pickup location candidates, wherein: i) each of the plurality of attended delivery/pickup location candidates has indicated a desire to be established as the new attended delivery/pickup location and has not previously been established as an attended delivery/pickup location in the logistics network; ii) each of the plurality of attended delivery/pickup location candidates is associated with a primary form of business other than receiving and storing one or more parcels; iii) the data associated with each of the plurality of attended delivery/pickup location candidates comprises a plurality of characteristics; receiving, by the at least one processor, a weight for each of the plurality of characteristics, wherein the weight is an indicator of importance of each of the plurality of characteristics for establishing the new attended delivery/pickup location; determining, by the at least one processor based at least in part on the received data, a value for each of the plurality of characteristics for each of the plurality of attended delivery/pickup location candidates; ranking, by the at least one processor, each of the plurality of attended delivery/pickup location candidates based at least in part on: i) the weight of each of the plurality of characteristics; and ii) the determined value of each of the plurality of characteristics for each of the plurality of attended delivery/pickup location candidates; automatically selecting, by the at least one processor, the new attended delivery/pickup location from the plurality of attended delivery/pickup location candidates based at least in part on the ranking, automatically adding the new attended delivery/pickup location to the logistics network by modifying the logistics data to include the new attended/delivery pickup location as one of the plurality of established attended delivery/pickup locations; automatically generating and sending a communication to the new attended delivery/pickup location that the new attended delivery/pickup location is established for delivery of one or more parcels by a common carrier; automatically determining a capacity of the new attended/delivery pickup location prior to directing one or more parcels to the new attended delivery/pickup location; determining that the capacity at the new attended delivery/pickup location is adequate; generating a shipping label for routing the one or more parcels to the new attended delivery/pickup location, the shipping label including a machine-readable indicia; and delivering the one or more parcels to the new attended delivery/pickup location utilizing the common carrier and the shipping label.
11. The computer-implemented method of claim 10, wherein ranking each of the plurality of attended delivery/pickup location candidates comprises determining an attended delivery/pickup location candidate value for each of the plurality of attended delivery/pickup location candidates, and wherein the attended delivery/pickup location candidate value is based at least in part on: (A) the weight of each of the plurality of characteristics; and (B) the determined value of each of the plurality of characteristics for each of the plurality of attended delivery/pickup location candidates.
12. The computer-implemented method of claim 11, wherein: (A) the plurality of characteristics for each of the plurality of attended delivery/pickup location candidates comprises a primary characteristic and a secondary characteristic; (B) the plurality of attended delivery/pickup location candidates comprises a first attended delivery/pickup location candidate and a second attended delivery/pickup location candidate; (C) the weight of the primary characteristic is higher than the weight of the secondary characteristic; (D) the value of the primary characteristic for the first attended delivery/pickup location candidate is higher than the value of the primary characteristic for the second attended delivery/pickup location candidate; and (E) the value of the secondary characteristic for the first attended delivery/pickup location candidate is higher than the value of the secondary characteristic for the second attended delivery/pickup location candidate.
13. The computer-implemented method of claim 12, wherein: (A) the attended delivery/pickup location candidate value for the first attended delivery/pickup location candidate comprises: i) multiplying the weight of the primary characteristic by the value of the primary characteristic for the first attended delivery/pickup location candidate to get a primary characteristic weighted value for the first attended delivery/pickup location candidate; ii) multiplying the weight of the secondary characteristic by the value of the secondary characteristic for the first attended delivery/pickup location candidate to obtain a secondary characteristic weighted value for the first attended delivery/pickup location candidate; and iii) summing the primary characteristic weighted value and the secondary characteristic weighted value for the first attended delivery/pickup location candidate; and (B) the attended delivery/pickup location candidate value for the second attended delivery/pickup location candidate comprises: i) multiplying the weight of the primary characteristic by the value of the primary characteristic for the second attended delivery/pickup location candidate to get a primary characteristic weighted value for the second attended delivery/pickup location candidate; ii) multiplying the weight of the secondary characteristic by the value of the secondary characteristic for the second attended delivery/pickup location candidate to get a secondary characteristic weighted value for the second attended delivery/pickup location candidate; and iii) summing the primary characteristic weighted value and the secondary characteristic weighted value for the second attended delivery/pickup location candidate.
14. The computer-implemented method of claim 13, wherein the attended delivery/pickup location candidate value for the first attended delivery/pickup location candidate is higher than the attended delivery/pickup location candidate value for the second attended delivery/pickup location candidate.
15. The computer-implemented method of claim 14, wherein ranking the first attended delivery/pickup location candidate and the second attended delivery/pickup location candidate comprises ranking the first attended delivery/pickup location candidate higher than the second attended delivery/pickup location candidate.
16. The computer-implemented method of claim 10, wherein the plurality of characteristics includes a number of returned goods characteristic of the plurality of attended delivery/pickup location candidates.
17. The computer-implemented method of claim 10, wherein the plurality of characteristics includes customer reviews of the plurality of attended delivery/pickup location candidates.
18. A non-transitory computer-readable medium storing computer executable instructions thereon that, when executed by at least one processor, cause the at least one processor to perform a method comprising: identifying an area in which to establish a new attended delivery/pickup location in a logistic network comprising a plurality of established attended delivery/pickup locations, wherein the new attended delivery/pickup location comprises a location for receiving and storing one or more parcels and has not been previously established as an attended delivery/pickup location in the logistics network; receiving data associated with each of a plurality of attended delivery/pickup location candidates, wherein: i) each of the plurality of attended delivery/pickup location candidates has indicated a desire to be established as the new attended delivery/pickup location; ii) each of the plurality of attended delivery/pickup location candidates is associated with a primary form of business other than receiving and storing one or more parcels; iii) the data associated with each of the plurality of attended delivery/pickup location candidates comprises a plurality of characteristics; and iv) the plurality of characteristics comprises at least one of: a) a number of returns associated with each of the plurality of attended delivery/pickup location candidates, and b) one or more customer reviews associated with each of the plurality of attended delivery/pickup location candidates; receiving a weight for each of the plurality of characteristics, wherein the weight is an indicator of the importance of a particular characteristic relative to the remaining plurality of characteristics for establishing the new attended delivery/pickup location; determining, based at least in part on the received data, a value for each of the plurality of characteristics for each of the plurality of attended delivery/pickup location candidates; determining an attended delivery/pickup location candidate value for each of the plurality of attended delivery/pickup location candidates based at least in part on: i) the weight of each of the plurality of characteristics; and ii) the determined value of each of the plurality of characteristics for each of the plurality of attended delivery/pickup location candidates; ranking each of the plurality of attended delivery/pickup location candidates based at least in part on the determined candidate value for each of the plurality of attended delivery/pickup location candidates; automatically determining the new attended delivery/pickup location from the plurality of attended delivery/pickup location candidates based on the ranking; automatically generating and sending a communication to the new attended delivery/pickup location that the new attended delivery/pickup location is established for delivery of one or more parcels by a common carrier; automatically determining a capacity of the new attended delivery/pickup location prior to directing one or more parcels to the new attended delivery/pickup location; determining that the capacity is adequate at the new attended delivery/pickup location; reserving space to accommodate the one or more parcels at the new attended delivery/pickup location; generating a shipping label for the one or more parcels that includes a bar code comprising a machine-readable indicia; and delivering the one or more parcels to the new attended delivery/pickup location utilizing the shipping label.
19. The non-transitory computer-readable medium of claim 18, wherein at least one characteristic of the plurality of characteristics includes social network data.
20. The non-transitory computer-readable medium of claim 19, wherein at least one characteristic of the plurality of characteristics includes a proximity to one or more delivery routes in the logistics network.
An increase in Internet commerce has led to an increase in the number of parcels delivered to individuals' homes and offices. However, it may be advantageous for the individuals and for logistics companies to an option to have parcels delivered to locations other than individuals' homes and offices.
In various embodiments, a computer system including at least one processor is configured for: 1) receiving an indication of an area in which it is desired to establish at least one attended delivery/pickup location, wherein the at least one attended delivery/pickup location includes a location for receiving and storing one or more parcels; 2) receiving data associated with each of a plurality of attended delivery/pickup location candidates within the area, wherein: a) each of the plurality of attended delivery/pickup location candidates has indicated a desire to be established as the at least one attended delivery/pickup location; b) each of the plurality of attended delivery/pickup location candidates is associated with a primary form of business other than receiving and storing parcels; c) the data associated with each of the plurality of attended delivery/pickup location candidates includes a plurality of characteristics associated with each of the plurality of attended delivery/pickup location candidates; 3) receiving a weight for each of the plurality of characteristics, wherein the weight for a particular characteristic of the plurality of characteristics is an indicator of the importance of the particular characteristic for establishing the at least one attended delivery/pickup location; 4) determining, based at least in part on the received data, a value for each of the plurality of characteristics for each of the plurality of attended delivery/pickup location candidates; 5) determining an attended delivery/pickup location candidate value for each of the plurality of attended delivery/pickup location candidates based at least in part on: a) the weight of each of the plurality of characteristics; and b) the determined value of each of the plurality of characteristics for each of the plurality of attended delivery/pickup location candidates; 6) ranking each of the plurality of attended delivery/pickup location candidates based at least in part on the determined value for each of the plurality of attended delivery/pickup location candidates; and 7) displaying, on a client device, the ranking of the plurality of attended delivery/pickup location candidates.
It should be understood, in light of this disclosure, that the above steps may also be completed by, in various embodiments, a computer-implemented method, by at least one processor, and/or a non-transitory computer-readable medium storing computer readable instructions.
FIG. 4 depicts a flowchart that generally illustrates various steps executed by a candidate ranking module that, for example, may be executed by the logistics server of FIG. 1; and
Various embodiments now will be described more fully hereinafter with reference to the accompanying drawings. It should be understood that the invention may be embodied in many different forms and should not be construed as limited to the embodiments set forth herein. Like numbers refer to like elements throughout.
In particular embodiments, a computer at the attended delivery/pickup location (e.g., an "attended delivery/pickup location computer") is adapted to send suitable messages regarding the status of parcels handled by the attended delivery/pickup location. For example, when the attended delivery/pickup location receives a parcel, the attended delivery/pickup location computer may automatically transmit an e-mail, text, or other message to: (1) the common carrier's computer system; (2) the recipient's computing device; and/or (3) the sender's computing device indicating that the parcel has been received by the attended delivery/pickup location and is ready to be picked up by the recipient. The message may also include other suitable information, such as the name and location of the attended delivery/pickup location, the days and hours of operation of the attended delivery/pickup location, and the deadline by which the individual must retrieve the parcel before, for example: (1) the item is returned to the sender; or (2) the recipient is charged for late pickup of the item.
In particular embodiments, the system may be configured to present users with attended delivery/pickup location options based at least in part on any of the following: (1) a location of the user's home; (2) a location of the user's place of work; (3) any location specified by the user (e.g., such as a location that the user frequently visits); and/or (4) any other suitable metric for determining an appropriate selection of attended delivery/pickup locations to present to the user.
In various embodiments, the system may be configured to provide a selection of attended delivery/pickup locations that are: (1) within a particular distance of any of the locations described above; (2) open (e.g., are available for picking up parcels) at a time convenient to the user; (3) have certain hours of operation; and/or (4) any other factor that may be beneficial to the user or common carrier in dropping off or picking up parcels from attended delivery/pickup locations.
In various embodiments, the system may be configured to rank a plurality of attended delivery/pickup location candidates that wish to function as attended delivery/pickup locations by: 1) receiving an indication of an area (e.g., receiving the indication of the area from a user) to establish at least one attended delivery/pickup location; 2) receiving a plurality of characteristics associated with each of a plurality of attended delivery/pickup location candidates that have indicated a desire to be established as an attended delivery/pickup location; 3) determining a value for each of the plurality of characteristics associated with each of the plurality of attended delivery/pickup locations based at least in part on a value associated with each of the plurality of characteristics and a weight assigned to each of the plurality of characteristics; and 4) ranking each of the plurality of attended delivery/pickup location candidates based on the plurality of characteristics.
In a particular example, the system receives an indication from a particular user of an area of Manhattan in which to establish an attended delivery/pickup location. Continuing with this example, the system is configured to receive one or more characteristics associated with various attended delivery/pickup location candidates in the identified area that wish to serve as the attended delivery/pickup location. The characteristics may include, for example, a location, demographics, sales data, return data, traffic (e.g., how many people enter and exit the attended delivery/pickup location candidate's location), etc, associated with the candidate. The system may, in this example, receive a desired weight for each of the one or more characteristics associated with the various attended delivery/pickup location candidates from the particular user (e.g., the particular user sends a desired weight system for each of the one or more characteristics which indicates with of the one or more characteristics are more important). Here, in this example, the sales data (e.g., number of daily sales) may the most important characteristic. This characteristic is assigned the highest weight, in this example. The system is then, in this example, configured to assign a value to each of the characteristics for each of the attended delivery/pickup location candidates (e.g., the higher the number of daily sales, the higher the value). The system then, in this example, determines a candidate value for each of the plurality of attended delivery/pickup location candidates by multiplying the assigned value for each of the characteristics for each of the attended delivery/pickup location candidates by the respective weight for each of the characteristics for each of the attended delivery/pickup location candidates. The system is configured, in this example, the rank the various attended delivery/pickup location candidates their respective candidate values. The system may then, for example, display the ranking to the particular user, who may then make the final determination which attended delivery/pickup location to invite to become a new delivery/pickup location within the selected area. Alternatively, the system may make the selection automatically based on the ranking (e.g., by selecting the top one or two candidates).
In particular embodiments, the Computer 120 may be connected (e.g., networked) to other computers in a LAN, an intranet, an extranet, and/or the Internet. As noted above, the Computer 120 may operate in the capacity of a server, a client computer in a client-server network environment, and/or as a peer computer in a peer-to-peer (or distributed) network environment. The Computer 120 may be a desktop personal computer (PC), a tablet PC, a set-top box (STB), a Personal Digital Assistant (PDA), a cellular telephone, a web appliance, a server, a network router, a switch or bridge, or any other computer capable of executing a set of instructions (sequential or otherwise) that specify actions to be taken by that computer. Further, while only a single computer is illustrated, the term "computer" shall also be taken to include any collection of computers that individually or jointly execute a set (or multiple sets) of instructions to perform any one or more of the methodologies discussed herein.
An exemplary Computer 120 includes a Processor 202, a Main Memory 204 (e.g., read-only memory (ROM), flash memory, dynamic random access memory (DRAM) such as synchronous DRAM (SDRAM) or Rambus DRAM (RDRAM), etc.), a Static Memory 206 (e.g., flash memory, static random access memory (SRAM), etc.), and a Data Storage Device 218, which communicate with each other via a Bus 232.
The Data Storage Device 218 may include a non-transitory Machine-Accessible Storage Medium 230 (also known as a non-transitory computer-readable storage medium or a non-transitory computer-readable medium) on which is stored one or more sets of instructions (e.g., Software 222) embodying any one or more of the methodologies or functions described herein. The Software 222 may also reside, completely or at least partially, within the Main Memory 204 and/or within the Processor 202 during execution thereof by the Computer 120--the Main Memory 204 and the Processor 202 also constituting computer-accessible storage media. The Software 222 may further be transmitted or received over a Network 115 via a Network Interface Device 208.
The Software 222 may represent any number of program modules, including, but not limited to an operating system (not shown), a Parcel Delivery Module 300, and a Candidate Ranking Module 400. For simplicity and brevity, these modules are merely exemplary and may represent a number of program modules that control certain aspects of the operation of the Computer 120. The Parcel Delivery Module 300 and the Candidate Ranking Module 400 are described in more detail below.
While the Machine-Accessible Storage Medium 230 is shown in an exemplary embodiment to be a single medium, the term "computer-accessible storage medium" should be understood to include a single medium or multiple media (e.g., a centralized or distributed database, and/or associated caches and servers) that store the one or more sets of instructions. The term "computer-accessible storage medium" should also be understood to include any medium that is capable of storing, encoding or carrying a set of instructions for execution by the computer and that cause the computer to perform any one or more of the methodologies of the present invention. The term "computer-accessible storage medium" should accordingly be understood to include, but not be limited to, solid-state memories, optical and magnetic media, etc.
In a particular embodiment, a separate attended delivery/pickup location is provided in each individual store within a network of department stores (or within a network of otherwise unaffiliated department stores or other stores). In various embodiments, the attended delivery/pickup locations are used to facilitate the transfer of items between the stores (or the purchase of one or more items from the inventory of another, unrelated store). In a particular example, a customer may visit a first department store location within a network of department stores (e.g., a brick and mortar "ABC Shoes" location in Marietta, Ga.), try on a particular pair of shoes in size 10.5, and determine that they actually need a size 11 in the shoes. If the Marietta location of ABC Shoes does not have the shoes in size 11, employees of the store may search nearby ABC Shoes locations (and/or the inventory of other shoe stores) to determine whether a nearby store has the shoes in size 11. Upon determining that another store has the shoes in the desired size, an employee of the Marietta store may use their computer to issue a request to the identified store (e.g. an ABC Shoes store in Alpharetta, Ga., or an XYZ store in Macon, Ga.) to send a pair of appropriate size 11 shoes to the Marietta ABC Shoes location.
As another example, an in-store attended delivery/pickup location within a particular "Big Deals" department store may be set up to accept returns of items purchased from a retail web site that is unrelated to Big Deals. For example, the in-store attended delivery/pickup location may be set up to accept returns of items purchased from a retail web site called www.bestbargain.com. In a particular embodiment, if the user purchases an item from www.bestbargain.com and wishes to return it, they may bring the item to the in-store attended delivery/pickup location within their local Big Deals department store and receive a refund for the item. In particular embodiments, there is no shipping charge (or other charge) associated with returning the item.
In various embodiments, if a particular delivery/pickup location becomes unavailable to accept deliveries during a particular period of time (e.g., the delivery/pickup location becomes full, or temporarily or permanently closes), the system may modify the graphical representation of the particular delivery/pickup location to indicate its unavailability. For example, the system may display one or more portions of the graphical representation of the particular delivery/pickup location in gray rather than black to indicate its current unavailability to accept packages.
As a result, when the retailer sends the item to the user in a parcel, the retailer attaches a shipping label to the parcel that includes the logistics-provider-designated address and user code. The parcel is then shipped to the logistics-provider-designated address by any suitable logistics provider (which may or may not be the particular logistics provider referenced above). Once the particular logistics provider receives the parcel at the logistics-provider-designated address, the particular logistics provider reads the user code and uses the user code to retrieve delivery information associated with the user from a data store, such as a database. The delivery information may include, for example, the user's name, contact information (e.g., e-mail address, cell phone number, etc. . . . ), and the address of the user's preferred attended delivery/pickup location.
In various embodiments, attended delivery/pickup locations may be configured to manage the signature of documents, such as contracts and other legal documents. In a particular embodiment, to facilitate the signature of a contract, a first individual may send the document to a particular attended delivery/pickup location to be signed by a second individual. The delivery of the document to the attended delivery/pickup location may be facilitated as outlined above, and--when the document arrives at the particular attended delivery/pickup location, the system may notify the second individual that the document has arrived and provide instructions for the second individual to come to the particular attended delivery/pickup location and sign the document.
A further use of attended delivery/pickup locations involves providing one or more attended delivery/pickup locations within a shopping center (e.g., a mall). In a particular embodiment the attended delivery/pickup locations are configured to: (1) receive items purchased at the shopping center from users; and (2) ship the items to a location designated by the user (e.g., to the user's residential or business address, to an attended delivery/pickup location close to the user's residential or business address, and/or to another address designated by the user). This may allow a user to purchase items at the shopping center and then facilitate transporting the purchased items to the user's home or another location without the hassle of leaving the shopping center with the items, transporting the items, etc. . . . .
In various embodiments, the system may be adapted to recommend particular attended delivery/pickup locations for the delivery of a particular parcel. In particular embodiments, the system may be adapted to automatically generate suitable recommendations based, at least in part, on: (1) the distance of the attended delivery/pickup location from a location specified by the user; (2) the estimated current or future capacity of the attended delivery/pickup location to accept deliveries; (3) trends in activity associated with the particular attended delivery/pickup location (e.g., if an attended delivery/pickup location experiences an day-to-day increase in volume above a certain threshold, the system won't recommend the attended delivery/pickup location for a predetermined number of days); or (4) any other suitable factors. After the system recommends one or more particular delivery/pickup locations, the user may either select one of the recommended attended delivery/pickup locations to receive the delivery, or specify a non-recommended attended delivery/pickup location to receive the delivery.
In various embodiments, the system is adapted to allow users to reserve one or more spaces (e.g., a block of spaces) at an attended delivery/pickup location. In particular embodiments, the system is adapted to allow users to reserves the one or more spaces at a time before any parcels are scheduled for delivery for the user at the attended delivery/pickup location where the user reserved the one or more spaces. The user may, for example, reserve the one or more spaces on a particular day (e.g., or days) in the future. In various embodiments, the ability to reserve attended delivery/pickup spaces in advance may allow users to ensure that there will be space at the attended delivery/pickup location for a future order that the user is planning, or for a future shipment that he user anticipates receiving.
In particular embodiments, the users reserving the space may include individuals, customers, manufacturers, corporations, etc. For example, a company releasing a new product (e.g., Apple.RTM. releasing a new smartphone) may reserve one or more spaces at various attended delivery/pickup locations for the release date of the product. The company may then schedule shipment of the new product to each of the attended delivery/pickup locations in order to allow users to pick up the product ordered by the customer or purchase the product directly from the attended delivery/pickup location on the release date. In this way, attended delivery/pickup locations may serve as temporary storefronts for companies who may, for example, wish to increase the availability of their product, or facilitate a more convenient purchase or pickup of the product by their customers.
In a particular embodiment in which the user is returning an item to a retail website by dropping the item at an attended delivery/pickup location, the system may be configured to provide a return label for placing on a parcel containing the item that the user is returning. In various embodiments, the return label may expire at the end of a particular return period (e.g., a period provided by the retail web site in which the user (e.g., customer) may return items to the retail website in exchange for a full or partial refund). In particular embodiments, if the return label has not expired, the system may facilitate the shipment of the returned item from the attended delivery/pickup location to the retail website (e.g., a warehouse, storage facility, or processing facility associated with the retail website) at no cost to the user. In various embodiments, the system, in response to determining that the return label has expired, may facilitate the shipment of the returned item from the attended delivery/pickup location to the retail website (e.g., a warehouse, storage facility, or processing facility associated with the retail website) after charging the user a return fee. In other embodiments, if the return label has expired, the system may facilitate the shipment of the returned item from the attended delivery/pickup location to the retail website (e.g., a warehouse, storage facility, or processing facility associated with the retail website) at no cost to the user; the system may then be configured to notify the retail website that the return period for the returned item has expired, and the retail website may charge the user for the return (e.g., deduct the cost of shipping the returned item from any refund to which the user may be entitled).
P. Methods for Facilitating the Immediate Sale and Delivery of Popular Items from an e-Commerce Site
In particular embodiments, an attended delivery/pickup location may stock one or more items that sell frequently on an e-commerce web site (e.g., bestselling books, DVD's, or CD's). In particular embodiments, when a user of the e-commerce web site indicates that they wish to purchase such an item, the system may search the inventory of one or more attended delivery/pickup locations that are geographically close to the user (as determined by the user's mobile device, from information provided by the user, etc. . . . ) to determine whether the attended delivery/pickup locations have the item in stock. If so, the system may inform the user that a nearby attended delivery/pickup location has the item in stock, and provide the user with the option of paying for the item online and then picking the item up (e.g., substantially immediately on the same day) from the nearby attended delivery/pickup location.
In particular embodiments, when a user picks up a parcel at a particular attended delivery/pickup location, the user is presented with an electronic survey of their experience at the attended delivery/pickup location. If the user rates the experience highly (e.g., 9-10 out of a possible 10), the system invites the user to go onto a social media website, such as Facebook, to provide comments and/or other feedback. This may help to expand the number of positive comments on the social media website.
In other embodiments, users may define which particular items may be delivered to and/or temporarily stored at the attended delivery/pickup location. For example, a user may define an attended delivery/pickup location such that the attended delivery/pickup location may only accept a particular model of a new mobile computing device. In particular embodiments, the system may be configured to limit accepted items to allowed items by using one or more stock-keeping units (e.g., SKUs) associated with the allowed items. In other embodiments, the system may ensure that only allowed items are accepted by the attended delivery/pickup location using any other suitable technique (e.g., by scanning a barcode associated with an item when it is presented to the attended delivery/pickup location, etc.)
Certain embodiments of the system and method described herein are described in further detail below. As shown in FIG. 4, certain embodiments of the Candidate Ranking Module 400 are configured to rank one or more attended delivery/pickup location candidates that have expressed a desire to be designated as an attended delivery/pickup location. The Candidate Ranking Module 400 may operate alone or in combination with the one or more other modules to perform the functions shown in FIG. 4. It should be understood by one skilled in the art in light of this disclosure that certain embodiments of the Candidate Ranking Module 400 may perform the functions shown in FIG. 4 in an order other than the order shown in FIG. 4. It should also be understood that various systems, when executing the Candidate Ranking Module 400 may omit particular functions or perform additional functions in performing the functions of the Candidate Ranking Module 400.
Exemplary Functionality of the Candidate Ranking Module
When executing the Candidate Ranking Module 400, the system begins, at Step 402, by receiving an indication of an area in which to establish at least one attended delivery/pickup location. The system may be configured to receive the indication of the area from any suitable entity. In various embodiments, the system is configured to receive the indication of the area from a user associated with the system (e.g., an employee or representative of a company using the system). In one or more embodiments, the system is configured to receive the indication of the area in which to establish the at least one attended delivery/pickup location from one or more servers associated with the system (e.g., the system may be configured to identify the area in which to establish the at least one attended delivery/pickup location).
The indication of the area in which to establish the at least one attended delivery/pickup location may be any suitable indication. In various embodiments, the indication is an indication of the area drawn (e.g., the user creates a polygon) on a digital map by a user (e.g., the user draws the polygon area on a map). In one or more embodiments, the indication of the area is a predefined radius centered on a particular location (e.g., the user selects a particular location (e.g., an address) and a radius and the system defines an area defined by the radius and the particular location).
The area may be any suitable area where the at least one delivery/pickup location may be established. The area may be any suitable size, shape, etc. In various embodiments, the size of the area is at least partially dependent on the population density (e.g., the higher the population density, the smaller the area). In further embodiments, the area is at least partially dependent upon if the area is rural, city, at least partially rural, etc. In still further embodiments, the area is at least partially defined by city, county, state, and/or country limits.
In a particular embodiment, the system is configured to identify one or more rural areas to establish at least one attended delivery/pickup location (e.g., where there are no previous attended delivery/pickup locations). In further embodiments, the system is configured to identify a geographic area associated with one or more parts of a particular city where there currently are not any established attended delivery/pickup locations. In a particular example, the system is configured to identify an area of New York City (e.g., a part of Manhattan) where there are no established attended delivery/pickup locations.
In one or more embodiments, the system is configured to identify a geographic area associated with a city where there are established attended delivery/pickup locations, but more attended delivery/pickup locations are needed and/or more attended delivery/pickup locations may be advantageous (e.g., because there is a high population density, a large amount of commuter traffic, etc.). In a particular example, the system is configured to identify an area of New York City where there is already one more established attended delivery/pickup locations, but there is a major subway station in the area. Continuing with this example, the system may be configured to identify the area as an area where a second or third attended delivery/pickup location may be beneficial.
The system may be configured to identify the area in any suitable way. In various embodiments, the system is configured to identify the area based on population, population density, etc. In one or more embodiments, the system may be configured to identify the area based on transportation routes such as commuter buses, trains, highway exits, etc. In many embodiments, the system is configured to identify the area by its proximity to one or more delivery routes associated with a particular common carrier (e.g., the area is within an area where the common carrier frequently travels to deliver one or more parcels to customers). In further embodiments, the system is configured to identify the area at least partially based on an event, such as a concert, a fair, and/or sporting event. In still further embodiments, the system is configured to identify the area at least partially based on the opening of a new attraction such as a mall, a shopping center, an amusement park, and/or any other new attraction that may increase the number of people who pass through or near the area.
In a particular embodiment, the attended delivery/pickup location is a business that primarily conducts business other than receiving parcels for users and is a location other than the user's home or office (e.g., not the user's employer). In various embodiments, the delivery/pickup location may be, but is not limited to: 1) a retail store; 2) a gas station; 3) a grocery store; 4) a pharmacy; 5) a stand-alone kiosk; and/or 6) a retail store within a mall or shopping center. It should be understood, in light of this disclosure, that a delivery/pickup location, in one or more embodiments, may be one or more delivery/pickup locations.
In various embodiments, the attended delivery/pickup location includes a storage area for accepted parcels (e.g., an area for storing one or more parcels to be held until the recipient of the parcel comes to pick up their parcel). The storage area for accepted parcels may be any area suitable for storing parcels for pickup. In one or more embodiments, the storage area is space behind a counter (e.g., behind a counter at a gas station). According to various embodiments, the storage area is a dedicated room for storing accepted parcels. In many embodiments, the storage area is an area where the attended delivery/pickup location stores inventory for the regular business associated with the delivery/pickup location (e.g., a gas station has a room where an inventory of soda is stored and the gas station uses some of this space for storing accepted parcels).
In various embodiments, the attended delivery/pickup location may have one or more storage facilities that are suitable for storing one or more parcels that require a specific type of storage. According to particular embodiments, the special or unique storage of the attended delivery/pickup location may be: 1) temperature controlled storage; 2) humidity controlled storage; 3) sunlight controlled storage (e.g., storage with or without UV light); and/or 4) any other suitable type of storage.
In a particular example, a gas station has an area for storing cold beverages. In this example, the gas station may specify that it has storage suitable for storing perishable goods for pickup. Continuing with this example, the gas station may accept one or more parcels for a user where the one or more parcels require cold storage because they contain food products, such as meat, produce, or any other perishable item.
At Step 404, the system receives data associated with each of a plurality of attended delivery/pickup location candidates, wherein: 1) each of the plurality of attended delivery/pickup location candidates has indicated a desire to be established as the at least one attended delivery/pickup location; and 2) the received data associated with each of the plurality of attended delivery/pickup location candidates includes a plurality of characteristics associated with each of the plurality of attended delivery/pickup location candidates.
The system may be configured to receive the data associated with the plurality of attended delivery/pickup location candidates in any suitable way by any suitable mechanism. In various embodiments, the system is configured to receive the data from one or more third party servers (e.g., the received data is transmitted from one or more servers associated with one or more retailers, logistics companies, and/or social networks). In one or more embodiments, the system is configured to receive the data from one or more client computers (e.g., the data is transmitted from one or more client devices). In further embodiments, the system is configured to receive the data from input device (e.g., the data is entered into the system by a person using an alphanumeric input device).
The plurality of attended delivery/pickup location candidates may be any suitable attended delivery/pickup location candidates that desire to be designated as an attended delivery/pickup location (e.g., as discussed at Step 402). In various embodiments, the plurality of attended delivery/pickup location candidates are businesses with primary business operations that are not associated with receiving and storing parcels for one or more users, such as a retail store, a kiosk, a gas station, etc. It should be understood in light of this disclosure that the plurality of attended delivery/pickup location candidates may be a particular attended delivery/pickup location candidate, one or more attended delivery/pickup location candidates, or a subset of the plurality of attended delivery/pickup location candidates as discussed herein.
According to various embodiments, the each of the plurality of attended delivery/pickup location candidates are geographically located within the identified area (e.g., at Step 402). In some embodiments, each of the plurality of attended delivery/pickup location candidates are located near the identified area (e.g., each of the plurality of attended delivery/pickup location candidates have addresses associated with locations near the identified area).
The received data may include any suitable data associated with each of the plurality of attended delivery/pickup location candidates. In a particular embodiment, the received data includes a plurality of characteristics associated with each of the plurality of attended delivery/pickup location candidates. The plurality of characteristics associated with each of the plurality of attended delivery/pickup location candidates may be any suitable characteristics, such as, for example: 1) a number of returns that occur at the particular location (e.g., where the particular location is a retail location); 2) a number of complaints about the location (e.g., from social network data); 3) geographic and demographic data associated with the particular location; 4) third party commercially available data (e.g., a volume of sales at a business associated with the particular location, an average number of customers that patronize a business associated with the particular location, etc.); and 5) any other suitable characteristic.
In various embodiments, the plurality of characteristics includes a number of returned goods (e.g., where one or more of the plurality of attended delivery/pickup location candidates is a retailer). In a particular embodiment, the number of returned goods represents the number of goods returned to a particular attended delivery/pickup location candidate (e.g., to indicate the quality of goods associated with the particular attended delivery/pickup location candidate). In certain embodiments, the number of returned goods is represented by the actual number of returned goods (e.g., fifteen returned lawnmowers). In one or more embodiments, the number of returned goods is represented as a percentage of all returned goods (e.g., two percent of all goods are returned to the particular attended delivery/pickup location candidate).
In a particular embodiment, the plurality of characteristics includes social network data. The social network data may include any suitable information associated with each of the plurality of attended delivery/pickup location candidates. In various embodiments, the social network data includes customer reviews, which may indicate for example, customer satisfaction and/or one or more ratings associated with each (or any) of the plurality of attended delivery/pickup location candidates (e.g., star ratings, internet reviews, etc.). In one or more embodiments the social network data may also include: 1) information about demographics associated with each of the plurality of attended delivery/pickup location candidates (e.g., which demographics interact with each of plurality of attended delivery/pickup location candidates on the social network); 2) types of advertising each of plurality of attended delivery/pickup location candidates conducts on the social network; 3) any other suitable data associated with each of the plurality of attended delivery/pickup location candidates.
In one or more embodiments, the plurality of characteristics includes logistics data associated with each of the plurality of attended delivery/pickup location candidates. The logistics data may include any suitable logistics data. In various embodiments, the logistics data includes an indication of whether each of the plurality of attended delivery/pickup location candidates are located near one or more delivery routes associated with a common carrier (e.g., if the common carrier makes frequent deliveries near each of plurality of attended delivery/pickup location candidates). In one or more embodiments, the logistics data includes other information associated with the location and delivery of parcels to each of plurality of attended delivery/pickup location candidates, such as a delivery time for each of plurality of attended delivery/pickup location candidates (e.g., the average time it takes a parcel to reach each of plurality of attended delivery/pickup location candidates), an average parcel size for each of plurality of attended delivery/pickup location candidates, a number of parcels delivered near each of plurality of attended delivery/pickup location candidates, an average price of goods delivered (e.g., contained in one or more parcels) near each of plurality of attended delivery/pickup location candidates, etc.
In various embodiments, the plurality of characteristics includes geographic and demographic data associated with each of the plurality of attended delivery/pickup location candidates. According to many embodiments, the demographic and geographic data include, but is not limited to: 1) data associated with an average age of people who shop at each of plurality of attended delivery/pickup location candidates; 2) data associated with an average amount spent by the average person at each of plurality of attended delivery/pickup location candidates; 3) data associated with which gender (if either) spends more money each of plurality of attended delivery/pickup location candidates; 4) data associated with the geographic location of each of plurality of attended delivery/pickup location candidates (e.g., the address, longitude and latitude, etc.); 5) information associated with any public transit stops each of plurality of attended delivery/pickup location candidates are located near; 6) information associated with what region each of plurality of attended delivery/pickup location candidates are location; 8) information associated with what ZIP code each of plurality of attended delivery/pickup location candidates are located in; 9) any other suitable demographic and/or geographic data associated with each of plurality of attended delivery/pickup location candidates.
According to particular embodiments, the plurality of characteristics includes third-party commercially available data associated with each of the plurality of attended delivery/pickup location candidates. In various embodiments, the third-party commercially available data includes: 1) a volume of sales associated with each of the plurality of attended delivery/pickup location candidates; 2) an average number of customers that patronize each of the plurality of attended delivery/pickup location candidates; 3) any other suitable commercially available data associated with each of the plurality of attended delivery/pickup location candidates.
At Step 406, the system determines, based at least in part on the received data, a value for each of the plurality of characteristics for each of the plurality of attended delivery/pickup location candidates. The value for each of the characteristics for each of the plurality of attended delivery/pickup location candidates may be expressed in any suitable way. In a preferred embodiment, the value for each of the characteristics is expressed as a number (e.g., a low number of returns at Step 404 is expressed as 90 on a scale of one to 100). In one or more embodiments the value is expressed as: 1) one or more series of shapes (e.g., a high value may be expressed as five stars where a low value may be expressed as one star); 2) one or more shapes that change with a corresponding value (e.g., a heart or meter that fills as the value rises); 3) one or more percentages; and/or 4) any other appropriate expression of the value.
The system may be configured to determine the value for each of the plurality of characteristics in any suitable way. In various embodiments, the system is configured to determine the value for each of the plurality of characteristics based at least in part on the quality of the particular characteristic. In a particular example, the system is configured to determine the value for the number of returns (e.g., described at Step 404) based on the number of returns for the particular attended delivery/pickup location candidate, which is a retailer. Continuing with this example, if the number of returns is low (indicating high quality goods associated with the retailer) then the system is configured to, in this example, assign a high value (e.g., ninety on a scale of one to one hundred) to the number of returns characteristic associated with the retailer. In contrast, in this example, if the number of returns is high for the retailer, then the system is configured to assign a low value (e.g., twenty on the scale of one to one hundred).
The way the value is determined for each characteristic may vary by characteristic. In one example, for a characteristic associated with social network (e.g., the "social network characteristic") and/or online review data, the system may be configured to assign a high value to the social network characteristic for a high number of positive reviews for a particular attended delivery/pickup location candidate. In a second example, for a characteristic associated with geographic data (e.g., the "geographic characteristic"), the system may be configured to assign a high value to the geographic characteristic if a particular attended delivery/pickup location candidate is located near a transit stop associated with a public transit system. In a third example, for a characteristic associated with logistics data (e.g., the "logistics characteristic"), the system may be configured to assign a low value to the logistics characteristic for a particular attended delivery/pickup location candidate if the attended delivery/pickup location candidate is not located near any routes associated with the logistics company associated with the logistics data.
At Step 408, the system ranks each of the plurality of attended delivery/pickup location candidates based at least in part on the determined value for each of the plurality of characteristics for each of the plurality of attended delivery/pickup location candidates. The system may be configured to rank each of the plurality of attended delivery/pickup location candidates in any suitable way. In a preferred embodiment, the system is configured to rank each of the plurality of attended delivery/pickup location candidates based at least in part on the value associated with each of the plurality of characteristics for each of the plurality of attended delivery/pickup location candidates. In this (and other embodiments), the system is configured determine an attended delivery/pickup location candidate value for each of the plurality of attended delivery/pickup location candidates by summing the values for each of the plurality of characteristics for each of the plurality of attended delivery/pickup location candidates and rank each of the plurality of attended delivery/pickup location candidates from the highest score to the lowest score.
In a particular example, the system has determined values for three characteristics associated with a first attended delivery/pickup location candidate of the plurality of attended delivery/pickup location candidates: 1) a number of returns characteristic; 2) a social network characteristic; and 3) a geographic characteristic (e.g., as described at Step 406). Continuing with this example, the system has determined that the value for each of the characteristics associated with the particular attended delivery/pickup location candidate are, respectively: 1) 20 (e.g., for a high number of returns); 2) 90 (e.g., for positive reviews); and 3) 90 (e.g., for proximity to one or more logistics routes). In this example, the sum of the values for the particular attended delivery/pickup location candidate is 200 (e.g., the attended delivery/pickup location candidate value). Thus, the system, in this example, is configured to rank the particular attended delivery/pickup location candidate above (e.g., higher than) any other attended delivery/pickup location candidates of the plurality of attended delivery/pickup location candidates with an attended delivery/pickup location candidate value of less than about 200 and lower (e.g., less than) any other attended delivery/pickup location candidates of the plurality of attended delivery/pickup location candidates with an attended delivery/pickup location candidate value above about 200.
In various embodiments, the system may be configured to rank each of the plurality of attended delivery/pickup location candidates by weighting each of the characteristics (e.g., more important characteristics receive higher weight than less important characteristics). The system may be configured to weight each (or any number) of the plurality of characteristics in any suitable way. In various embodiments, the system is configured to weight a particular characteristic of the plurality of characteristics (e.g., the geographic location) of each of the plurality of attended delivery/pickup location candidates higher (or lower) than any of the other plurality of characteristics. In one or more embodiments, the system is configured to weight each of the plurality of characteristics (e.g., each characteristic of the plurality of characteristics is given a weight).
The system may be configured to use any suitable method for weighting each of the plurality of characteristics, including, but not limited to: 1) a numerical multiplier, which may be a whole number, a fraction, or any suitable multiplier; 2) an alphabetical grade (A, B, C, x, y, z, etc.); 3) any other suitable weighting method. In various embodiments, the system is configured to assign a numerical multiplier to weight each of the plurality of characteristics. Using the example from above, the system is further configured to use a numerical multiplier for each of the characteristics above: 1) the number of returns characteristic; 2) the social network characteristic; and 3) the geographic characteristic (e.g., as described at Step 406). Continuing with this example, the system is configured to assign the following numerical weighting multipliers, respectively, to the above characteristics: 1) 1.1 (the number of returns characteristic); 2) 1.5 (the social network characteristic); and 3) 2.0 (the geographic characteristic).
Using the values assigned by the system above, continuing with this example, the system is configured to multiply the numerical weights for each characteristic by the assigned value for the particular attended delivery/pickup location candidate to obtain a total value for the particular characteristic, and then sum the total values of each of the characteristics to obtain a attended delivery/pickup location candidate value for the particular attended delivery/pickup location candidate. For the particular attended delivery/pickup location candidate in this particular example, the system is configured to determine the attended delivery/pickup location candidate value by summing: 1) the weighted value for the number of returns characteristic of returns, 22 (1.1 multiplied by 20); 2) the weighted value for the social network characteristic, 135 (1.5 multiplied by 90); and 3) the weighted value for the geographic characteristic, 180 (2.0 multiplied by 90). In this example, the attended delivery/pickup location candidate value for the particular attended delivery/pickup location candidate is 337 (the sum of 22, 135, and 180). Thus, the system, in this example, is configured to rank the particular attended delivery/pickup location candidate above (e.g., higher than) any other attended delivery/pickup location candidates of the plurality of attended delivery/pickup location candidates with an attended delivery/pickup location candidate value of less than about 337 and lower (e.g., less than) any other attended delivery/pickup location candidates of the plurality of attended delivery/pickup location candidates with an attended delivery/pickup location candidate value higher than about 337.
The system may be configured to receive the weight for each of the plurality of characteristics from any suitable source at any suitable time. In a particular embodiment, the system is configured to receive the weight for each of the plurality of characteristics from a user associated with the system (e.g., the user inputs the weights and/or selects the weights from a list on a client device). In various embodiments, the system is configured to receive the weight for each of the plurality of characteristics each time the system ranks a plurality of attended delivery/pickup location candidates. In one or more embodiments, the system is configured to use the same weight for each of the plurality of characteristics each time the system ranks a plurality of attended delivery/pickup location candidates.
In various embodiments, the system is configured to rank each of the plurality of attended delivery/pickup location candidates by requiring a particular attended delivery/pickup location candidate of the plurality of attended delivery/pickup location candidates to have a minimum value for a particular characteristic. In these embodiments, if the particular attended delivery/pickup location candidate does not have the minimum value for the particular characteristic, the system may be configured to drop the particular attended delivery/pickup location candidate from the rankings and/or rank the particular attended delivery/pickup location candidate lower than any other attended delivery/pickup location candidates of the plurality of attended delivery/pickup location candidates that meet the minimum value for the particular characteristic.
At Step 410, the system displays, on a client device, the ranking of the plurality of attended delivery/pickup location candidates. The system may be configured to display the ranking of the plurality of attended delivery/pickup location candidates in any suitable way. In various embodiments, the system is configured to display the ranking of the plurality of attended delivery/pickup location candidates in a list (e.g., a list showing each of the plurality of attended delivery/pickup location candidates). According to particular embodiments, the system is configured to display the ranking of the plurality of attended delivery/pickup location candidates by displaying only a particular number of attended delivery/pickup location candidates (e.g., the system is configured to display on the top three ranking attended delivery/pickup location candidates).
The system may be configured to display the ranking of the plurality of attended delivery/pickup location candidates via any suitable mechanism. In various embodiments, the system is configured to display the ranking of the plurality of attended delivery/pickup location candidates on a webpage. In particular embodiments, the system is configured to display the ranking of the plurality of attended delivery/pickup location candidates in a text message, email, web application (e.g., in a mobile application), and/or social network message.
The system may be configured to display the ranking of the plurality of attended delivery/pickup location candidates to any suitable party. In various embodiments, the system is configured display the ranking of the plurality of attended delivery/pickup location candidates on a client device associated with a logistics company that uses attended delivery/pickup locations (e.g., one or more companies that designates attended delivery/pickup locations to delivery individual parcels). In one or more embodiments, the system is configured to display the ranking of the plurality of attended delivery/pickup location candidates to each of the plurality of attended delivery/pickup location candidates. In further embodiments, the system may be configured to display the ranking of the plurality of attended delivery/pickup location candidates to one or more appropriate third parties, such as one or more marketing companies.
In various embodiments, the system is adapted to allow a user to quickly activate and/or deactivate one or more attended delivery/pickup locations, and/or to create one or more time-limited attended delivery/pickup locations (e.g., alternative delivery/pickup locations that are set to exist for only a pre-determined amount of time). In a particular embodiment, the system is adapted to allow a user to set up a particular attended delivery/pickup location by: (1) specifying the attended delivery/pickup location; (2) specifying a start time for the attended delivery/pickup location to be in existence; and (3) specifying an end time for the attended delivery/pickup location to be in existence. In various embodiments, the start time is selected to occur at about the beginning of a particular event (e.g., a particular concert, party, sporting event, or other event), and the end time is selected to occur at about the end of the particular event. In particular embodiments, the event may be staffed by one or more individuals associated with the particular event.
In various embodiments, the system is adapted to coordinate pickups, on a regular basis (e.g., daily, weekly, etc. . . . ) from a particular location. Such pickups may be made by one or more logistics providers that service attended delivery/pickup locations. This service may be implemented for a fee, or for no charge.
FIG. 4 depicts an exemplary transportation diagram that generally illustrates the delivery of a parcel 500 directly to an attended delivery/pickup location 512, 514, 516. As may be understood from this figure, parcel recipients may elect to have parcels delivered directly to attended delivery/pickup locations 512, 514, 516 rather than to other locations that are more closely associated with the parcel recipient (e.g., the parcel recipient's home or workplace). In various embodiments, a system for coordinating the delivery of parcels to attended delivery/pickup locations may provide each potential parcel recipient with a selection of attended delivery/pickup locations from which the parcel recipient may select one or more attended delivery/pickup locations to have their inbound parcels delivered to. For example, the system may present the user with a plurality of attended delivery/pickup locations (e.g., such as delivery/pickup locations 512, 514, 516). These attended delivery/pickup locations may include attended delivery/pickup locations that are located near (e.g., within a particular distance of) one or more locations such as the parcel recipient's home, the parcel recipient's place of work, or any other location that is closely associated with the parcel recipient.
Many modifications and other embodiments of the present systems and methods will come to mind to one skilled in the art to which this present systems and methods pertains having the benefit of the teachings presented in the foregoing descriptions and the associated drawings. While examples discussed above cover the use of the present systems and methods in the context of attended delivery/pickup locations (e.g., attended retail delivery/pickup locations), the present systems and methods may be used in any other suitable context, such as within the context of: 1) unattended delivery/pickup locations; 2) attended delivery-only locations; 3) attended pickup-only location; 4) unattended delivery-only locations; and 5) unattended pickup-only locations. Therefore, it is to be understood that the present systems and methods is not to be limited to the specific embodiments disclosed and that modifications and other embodiments are intended to be included within the scope of the appended claims. Although specific terms are employed herein, they are used in a generic and descriptive sense only and not for the purposes of limitation.
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