Source: https://www.weegy.com/?ConversationId=5F923644
Timestamp: 2020-02-24 12:46:34
Document Index: 532893394

Matched Legal Cases: ['arts 4', 'arts 3', 'arts 3', 'arts 4', 'arts 3', 'arts 3', 'arts 3', 'arts 2']

as a social care worker explain legal and organisational requirements for dealing with complaints?
In particular, [ the registered person must— (a)bring the complaints system to the attention of service users and persons acting on their behalf in a suitable manner and format;. (b)provide service users and those acting on their behalf with support to bring a complaint or make a comment, where such assistance is necessary;. (c)ensure that any complaint made is fully investigated and, so far as reasonably practicable, resolved to the satisfaction of the service user, or the person acting on the service user's behalf; and. (d)take appropriate steps to coordinate a response to a complaint
where that complaint relates to care or treatment provided to a service user in circumstances where the provision of such care or treatment has been shared with, or transferred to, others.. (3) The registered person must send to the Commission, when requested to do so, a summary of the— (a)complaints made pursuant to paragraph (1); and. (b)responses made by the registered person to such complaints.. ]
Asked 4/10/2012 1:08:59 PM
31,243,310
Hearts 4,587 Views 1,281,003 Streams 565
Hearts 3,833 Views 832,488 Streams 286
Hearts 3,825 Views 955,892 Streams 385
Hearts 4,147 Views 1,607,933 Streams 549
Hearts 3,392 Views 757,454 Streams 260
Hearts 3,210 Views 709,953 Streams 418
Hearts 3,043 Views 484,459 Streams 242
Hearts 2,642 Views 308,215 Streams 172
Points 690 [Total 3151] Ratings 2 Comments 580 Invitations 9 Offline