Source: https://www.dpd.com/cz/en/datenschutz/
Timestamp: 2020-07-10 08:50:36
Document Index: 377843454

Matched Legal Cases: ['Art. 6', '§26', '§5', 'Art. 6', 'Art. 6', '§39', '§26', 'Art. 6', 'Art. 28', 'Art. 6']

For this reason we process your data as a rule on the basis of Art. 6 (1a – consent), 6 (1b – contractual relationships), 6 (1c – legal requirements) and 6 (1f -legitimate interest) of the GDPR, §26 BDSG new (employee data) and §5 PDSV (shipment, invoicing and master data). Further information is provided below and within the descriptions of individual services.
Where do we receive your data from, and what data is involved? DPD receives data for processing from various sources and for various purposes.
If you are a system partner, parcel shop operator or delivery driver we receive your data when you get in touch with us or with a system partner with the intention of working for us. On the basis of a number of statutory requirements and a specific amount of legitimate interest we are obliged to collect a certain amount of further information about you. This ranges from background checks to insurance protection, the vehicles used, existing licences and permits, or further information. If you are a visitor to our website we receive your data via various website functions. For this purpose we apply cookies or request information from you directly. Our priority is to optimise the presentation of our website and to provide you with information about our services. You can at any time restrict the services or deactivate them completely by using a link or making the appropriate selection. (Please see “Web analysis, cookies and third party serices”).
DPD transmits your data to various locations, but only for the intended purposes. This also includes locations outside the European currency area, if the place of delivery is located there.
If you are a consignee we send your data exclusively to the relevant consignors, system partners, parcel shops and delivery drivers (or other providers of postal services who may be involved in the delivery also in other countries). If a parcel happens to be damaged we also send your data to our insurance company.
In order to maintain our privileged customs status as an "Authorised Economic Operator (AEO)" and to avoid fines for violations of the EU anti-terrorism regulations (EC 881/2002 and 2580/2001) and the Foreign Trade and Payments Act (AWG), at defined intervals we check the names and addresses of shippers, consignees, partners and employees against the official sanction list databases.
Web analysis, cookies and third-party services
Our website uses the Matomo web analysis service. This collects data for statistical and optimisation purposes. Matomo uses cookies which are saved on your computer and enable an analysis of your use of the service. For this purpose the usage information generated by the cookie (including your truncated IP address) is transmitted to our server and saved there for usage analysis purposes.
In the process your IP address is immediately anonymised, so that as a user you remain anonymous to us. The information generated by the cookie about your use of the website is not passed on to third parties.If you have activated the “Do not track” setting in your browser, no data will be saved by Matomo. Please note: if you delete your cookies, the consequence may be that the opt-out cookie is also deleted and may need to be reactivated by you.
Website visit analysis by Matomo/Piwik
Under the name "myDPD" DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany, provides digital platforms on web servers or mobile terminals which enable shippers and consignees to send parcels and to monitor or manage their delivery. These functions are referred to below as the "service" or "services". myDPD distinguishes between private and commercial use of the services.
Basically the service can be used without registration. To be able to use the convenience functions, however, registration is required. This is done either by registering via the service with an email address and password or by using an existing Facebook or Google account. DPD does not transmit any parcel information to Facebook or Google in this respect, and only uses these services for authentication purposes. After authentication, a uniform DPD account is created for all our services. Commercial customers need to request their access data directly through their sales contact.
Facebook Connect is an offer from Facebook Ireland Limited (Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland). Its use is voluntary and optional. When using Facebook Connect, Facebook profile data and public data from your Facebook profile are transferred to DPD. We use and process your first and last name, gender, age, home town, email address, and Facebook ID for simplified registration to use the Parcel Navigator. If you are already a DPD customer, only the Facebook ID will be processed. Your Facebook account is linked to the DPD account via the Facebook ID. This makes it possible for you to register for the service using your Facebook access data via the "Login with Facebook" button. In addition, every time you log in, Facebook will know that you are using the DPD service. The link to Facebook can be revoked at any time on Facebook itself. Please also read Facebook's privacy policy on this subject.
"Login with Google"
The same applies to the use of the Google login. This Google service is provided by Google Inc. "('Google'; Amphitheatre Parkway, Mountain View, CA 94043, USA). Registration and use of Google's services are subject to Google's Privacy Policy and Terms of Use, which you can view at www.google.com/intl/de/policies/privacy.
DPD processes the following data from you in order to provide the relevant services and information: email address, mobile phone number, password, a standard postcode (usually your recipient postcode), Predict status (whether you want parcel notifications or not), the names of the devices you use, and shipment related information from our delivery systems.
Whether or not our service may send you messages is up to you to decide on the settings of theapp in your mobile device, or in the user account of the services.
"Login with netID"
If you use the netID button when logging in to DPD, you can register or log in with your netID account. You will then be redirected to the netID website. Your email address, which is stored with netID, is required for the login. This is necessary for identification in order to create a secure DPD account for you and is stored with us. Your netID profile and your DPD account will be permanently linked via the email address. You can remove this link at any time on the netID website.
DPD does not learn your netID access data at any stage. You can read how netID handles privacy settings in the netID privacy notices; these are also the applicable requirements for this possibility for logging in and registering with DPD.
To assess the creditworthiness of new customers, we use a probability value (score procedure) based on automated mathematical-statistical procedures for commercial customers provided by e-crefo GmbH, Hellersbergstraße 12, 41460 Neuss, and for private customers from Creditreform Boniversum GmbH, Hellersbergstraße 11, 41460 Neuss. We use this information as a decision-making aid. Subjective value judgements or personal financial circumstances are not queried. Data is only stored and transmitted if this is necessary to safeguard the legitimate interests of DPD Deutschland GmbH. We would also like to draw your attention to the fact that if e-crefo GmbH has insufficient data about the company concerned at the time when commercial customers apply to us, in individual decisions we will also request a probability value for the owner or managing director of the company concerned at Creditreform Boniversum GmbH, Hellersbergstraße 11, 41460 Neuss. In order not to unreasonably disadvantage your interests in individual cases with the credit assessment, DPD weighs the various interests involved. If the credit check is negative, DPD reserves the right to change the terms of payment.
The platform makes it easier for shippers to transfer data to DPD as part of their shipping orders and to manage the addresses required for this purpose. DPD uses this data exclusively for shipment processing as described under the section on the "DPD parcel delivery service". The basis for the use of the platform is the transmission of data for the performance of postal services in accordance with Article 6(1b) of the GDPR and the Postal Act on the basis of the resulting shipping order.
If you have previously given us your consent under "Profile" or (insofar as statutory regulations provide for this) have not objected, we process and use this data for our own product-related information, surveys, competitions and marketing purposes. We may use service providers for this purpose. These work exclusively in accordance with our instructions under the terms of order processing in accordance with Article 28ff GDPR.
As with our website, we use so-called cookies in several places in the tools. They serve to make our offering more user-friendly, effective and secure. How we use cookies and how you can prevent this is described under "Web analysis, cookies and services by third parties". These serve primarily for the quality assurance of the platform and for the maintenance of IT security.
DPD processes the data stored on the platforms only as long as it is legally required. Sometimes you can delete the data yourself (if this does not violate legal retention periods). We will maintain your myDPD account until you delete it yourself under your "Profile". Shipment data is stored in varying levels of detail between 40 days and 10 years. We keep invoice information for 7/11 years.
In order to optimise our service we apply Google Analytics and Matomo. Details on the use of these services are described above under Web analysis, cookies and third-party services. DPD only makes data from the use of the services and about the service itself to available authorised internal users.
DPD also appears in a number of social networks. These include Facebook, Instagram, Twitter, Xing and YouTube. DPD provides its services on these platforms under the data protection provisions of the individual platform operator and has no direct responsibility for the way the operator processes data. Any findings from this data are used only for internal purposes and direct consultation. DPD wishes to point out that these platforms are in themselves public and anything which is posted on them can as a rule be read by all users. DPD will not provide shipment-related information or details of personal data in any public forum via these platforms.
DPD offers, as part of its product portfolio, its Predict-Service for consignors and consignees. Here you can download our data protection evaluation regarding Predict / EU GDPR (pdf-document).
As part of DPD’s Predict-Service, consignors can also provide customers with information about themselves in the form of banner advertising. In addition to the company name and address, the customer’s banner can contain the company logo, the website URL and a company slogan/claim, but no advertising content that goes beyond this in the for
m of texts or images. DPD undertakes towards shipping customers not to send any advertising of its own to their customers (consignees).
This privacy policy may be amended at any time. The DPD group of companies reserve the right to modify or supplement this privacy policy at any time. We course look forward to any wishes and suggestions you may have and will take these into consideration as far as possible.
If you use our contact forms to contact us in electronic form, your voluntarily provided personal data will be collected and stored.
We use the personal data provided by you exclusively for the purpose of answering your inquiry and fulfilling your requirements.
The processing of the personal data from the contact form serves us primarily for the purpose of responding to the establishment of contact.
The data is processed primarily for the fulfilment of the contract in accordance with Art. 6 1 b GDPR, as well as for the protection of legitimate interests in accordance with Art. 6 1 f GDPR. A justified interest on the part of DPD is, in particular, to ensure efficient processing and service, and to improve these on a permanent basis.
Your data will be stored as long as it is necessary to process the relevant contact enquiries.
The data collected via this website in connection with long-distance transport tenders and contracts (both regular and ad-hoc transport) is used only for the purpose of processing offers and enquiries between you and the DPD company or partner (DPD depot) involved. The data is not transferred by DPD or a third party. System partners to DPD Deutschland GmbH in long-distance transport must have the necessary creditworthiness as well as the licences and permits required for long-distance transport operations. If the portal is not used for 6 months, the data collected during the registration process is deleted again.
DPD distinguishes between the following applications of video technology
Camera systems for the purpose of parcel tracking (in the vicinity of sorting facilities) as well as
The use of video systems for site and building surveillance
These are then used for the following purposes:
Parcel tracking for purposes of detecting and correcting errors during parcel handling on the sorting installation, the feed-in and exit points to the system and operational safety.
Ensuring proper conduct on the premises and securing them against burglary, theft and vandalism as well as unauthorised entry.
To comply with the requirements of the Customs department's AEO-F certification to maintain the company's status as an Authorised Economic Operator.
The underlying legal basis for Purposes 1 and 2 is provided by Article 6 (1f) GDPR and postal secrecy in accordance with §39 PostG and Article 6 (1c) GDPR, the Customs Code Implementing Provisions (based on the Customs Code of the EU / Directive (EU) No. 952/2013), and by the conclusion of works agreements with the responsible works councils on the basis of §26 Federal Data Protection Act and the Works Constitution Act, which can be inspected on site.
The storage period is 40 days, and 12 months in the case of still images.
Newsletter / News by email
On myDPD you have the possibility to register for our free newsletter by email. The newsletter informs you regularly about the latest information relating to our offers and services.
When you register for the newsletter, the personal data to be entered is transmitted to us from the input mask. For this purpose you have to enter your email address as a mandatory field. The purpose of collecting the email address is to ensure that emails are delivered correctly. In some cases, further voluntary details are requested for the individual dispatch of information such as your surname, first name and address data. In addition, your IP address and the date and time of the enquiry are automatically collected and stored.
Data collection during registration and double opt-in
When you sign up for our newsletter for the first time, a confirmation email will be sent to the email address you have provided. This confirmation email contains a link that you have to click on in order to confirm your registration. This so-called double opt-in procedure serves to check whether the owner of the email address has actually authorised receipt of the newsletter and agrees to receive this newsletter.
All registration processes are logged, so that it can be proved that the registration process was implemented in accordance with the applicable legal requirements. This includes the storage of the times of registration and confirmation, as well as the data transferred to us.
If consent has been provided by the user, the legal basis for the processing of the data after registration by the user for the newsletter is Art. 6 1 a GDPR.
Use of newsletter service providers
We use the services of external service providers for the dispatch and evaluation as well as for the technical processing of our newsletters. These services are under an express obligation to comply with data protection regulations on the basis of Art. 28 EU GDPR.
We record your use of our newsletter, such as when emails are opened or clicked on, using tracking technology provided by the service provider.
This allows our service provider to report the success or failure of an email campaign, so that we can optimise the content of our newsletter. We regard the advertising purpose behind this as our legitimate interest within the meaning of Art. 6 1 f GDPR.
Duration of storage, right of revocation
The personal data which is processed in the context of the subscription to and the dispatch of the newsletter is stored by us for as long as the subscription to the newsletter is active. You can cancel your subscription to the newsletter and your consent to the processing of your data for the abovementioned purposes at any time via the unsubscribe link provided in the newsletter.
A separate revocation regarding the described tracking is not possible. However, you have the option of configuring the email programme you use so that emails are displayed in text form and not in HTML format. This hides image and graphic files so that tracking is not possible. In these cases, however, the newsletter will not be displayed in full and you may not be able to use all the available functions.
Our privacy policy is reviewed on a regular basis.
DPD Deutschland GmbH reserves the right to change its privacy policy at any time with or without prior notice. We therefore recommend that you inform yourself regularly about any changes. By using the DPD Deutschland GmbH website you accept the terms of this privacy policy.
If you have given us your consent or - insofar as stipulated by legal regulations - if you have not raised an objection, we will also use this data for product-related surveys and marketing purposes. As with our website, we use so-called cookies in several places in the tools. Cookies serve to make our services more user-friendly, effective and secure. How we use cookies and how you can prevent this is described under Web analysis, cookies and third-party services.