Source: http://www.legislation.gov.uk/ukpga/2007/17/contents/prospective
Timestamp: 2013-05-19 11:02:06
Document Index: 161611363

Matched Legal Cases: ['art 1', 'art 1', 'art 2', 'art 2', 'art 2', 'art 3', 'art 4', 'art 1', 'art 2', 'art 3', 'art 4', 'art 5', 'art 6', 'art 2', 'art 6']

Skip to main contentSkip to navigationlegislation.gov.ukThe National ArchivesHelpSite MapAccessibilityContact UsHomeAbout UsBrowse LegislationNew LegislationChanges to LegislationSearch LegislationSearch LegislationTitle: (or keywords in the title)Year:Number:Type:All Legislation (excluding draft)All Primary Legislation UK Public General Acts UK Local Acts Acts of the Scottish Parliament Acts of the National Assembly for Wales Measures of the National Assembly for Wales Church Measures Acts of the Northern Ireland Assembly Acts of the Old Scottish Parliament Acts of the English Parliament Acts of the Old Irish Parliament Acts of the Parliament of Great Britain Northern Ireland Orders in Council Measures of the Northern Ireland Assembly Acts of the Northern Ireland ParliamentAll Secondary Legislation UK Statutory Instruments Wales Statutory Instruments Scottish Statutory Instruments Northern Ireland Statutory Rules Church Instruments UK Ministerial Orders UK Statutory Rules and OrdersAll Draft Legislation UK Draft Statutory Instruments Scottish Draft Statutory Instruments Northern Ireland Draft Statutory RulesAll Impact Assessments UK Impact AssessmentsSearchAdvanced SearchConsumers, Estate Agents and Redress Act 2007You are here:2007 c. 17Table of ContentsTable of ContentsContentExplanatory NotesMore ResourcesPlain ViewPrint Options
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Changes to legislation:There are outstanding changes not yet made by the legislation.gov.uk editorial team to Consumers, Estate Agents and Redress Act 2007. Those changes will be listed when you open the content using the Table of Contents below. Any changes that have already been made by the team appear in the content and are referenced with annotations.Changes to LegislationChanges and effects yet to be applied by the editorial team are only applicable when viewing the latest version or prospective version of legislation. They are therefore not accessible when viewing legislation as at a specific point in time. To view the ‘Changes to Legislation’ information for this provision return to the latest version view using the options provided in the ‘What Version’ box above.Introductory TextPart 1 The National Consumer CouncilThe National Consumer Council and territorial committees1.Establishment of the National Consumer Council and its territorial committees2.The territorial committees “Consumer”, “consumer matters” and “designated consumers”3.“Consumer” and “consumer matters”4.“Designated consumers”Determining priorities5.Forward work programmes6.General provision about functionsAnnual report7.Annual reportThe core functions8.The representative function9.The research function10.The information functionPowers of investigation11.General powers of investigation12.Investigation of complaints made by vulnerable designated consumers13.Investigation of complaints relating to disconnection of gas or electricity14.Reference of matters to the Gas and Electricity Markets Authority15.Reference of matters to the Postal Services Commission16.Investigations relating to public post officesOther functions of the Council17.Reports by the Council18.Secretary of State's power to require reports19.Advice, information and guidance20.Duty to enter into co-operation arrangements21.Power to co-operate and give assistance22.Voluntary activities23.Supplementary powers etcInformation24.Provision of information to the Council25.Enforcement by regulator of section 24 notice26.Enforcement by court of section 24 notice27.Provision of information by the Council28.Exemptions from requirements to provide information29.Disclosure of informationAbolition of consumer bodies30.Abolition of “Energywatch” and “Postwatch”31.Designation of the Consumer Council for Water for abolition32.Transfer orders and abolition orders33.Supplementary provision about transfer and abolition ordersAbolition: supplementary provision34.Compensation for loss of office35.Transfer of property etc36.DirectionsAlteration of the Council's functions37.Extension of the Council's functions: Great Britain38.Removal of the Council's functions in relation to Northern IrelandRepresentation on other consumer panels39.The Financial Services Consumer Panel40.The OFCOM Consumer PanelInterpretation41.Interpretation of Part 1Part 2 Complaints handling and redress schemesIntroductory42.Interpretation of Part 2Standards for handling complaints43.Standards for handling complaints44.Requirements for making regulations under section 4345.Information with respect to compliance with complaints handling standards46.Supply of information to consumersRequirements relating to redress schemes47.Membership of redress scheme48.Membership of redress schemes: supplementary49.Approval of redress schemes50.Approval of redress schemes: supplementary51.Procedure for refusing or withdrawing approvalEnforcement52.Enforcement of requirements imposed under Part 2Part 3 Amendment of the Estate Agents Act 1979Estate agents' duties53.Membership of redress schemes54.Duty to keep recordsProhibition and warning orders55.Grounds for prohibition orders56.Grounds for warning ordersInvestigatory powers57.Powers of entry and inspection58.Failure to produce informationPart 4 Miscellaneous and generalContracts concluded away from business premises59.Contracts concluded away from business premisesSubordinate legislation60.Orders and regulations61.Directions62.Parliamentary control of orders and regulationsAmendments, transitional provision and repeals63.Minor, consequential and transitional provision64.RepealsGeneral65.Extent66.Commencement67.Short titleSCHEDULESSCHEDULE 1The National Consumer CouncilPart 1 Members of the CouncilMembership1.(1) The Council is to consist of the following members—...Terms of appointment and tenure of members2.Subject to this Schedule, a member of the Council— 3.(1) The Council may pay, or make provision for paying—...4.(1) A non-executive member must be appointed for a fixed...5.(1) A person ceases to be a member of the...6.Where— (a) a non-executive member ceases to be a member...Part 2 Staff of the CouncilThe Chief Executive7.(1) The Council is to employ a person as its...Other staff8.(1) The Council may appoint such other staff, on such...The Superannuation Act 19729.(1) The persons to whom section 1 of the Superannuation...Arrangements for assistance10.(1) The Council may make arrangements with such persons as...Part 3 Territorial, regional and other committeesConstitution of territorial committees11.(1) A territorial committee is to consist of a chairman,...Regional committees12.(1) The Council may, with the approval of the Secretary...Constitution of regional committees13.(1) A regional committee is to consist of a chairman,...Other committees14.The Council may establish such other committees as it considers...General provision about committees15.(1) In this paragraph and paragraphs 16 and 17 “committee”...Terms of appointment etc16.Subject to this Schedule, a member of a committee— 17.(1) The Council may— (a) pay to any non-executive member...18.(1) A non-executive member of a territorial or regional committee...19.(1) A person ceases to be a member of a...20.Where— (a) a non-executive member of a territorial committee ceases...Part 4 Procedure etcProcedure21.The Council may regulate— (a) its own procedure (including quorum),...22.The validity of any act of the Council is not...Delegation23.(1) The Council may authorise— (a) the Council Chairman or...Application of seal and proof of instruments24.The application of the seal of the Council is to...25.Any contract or instrument which, if entered into or executed...26.A document purporting to be duly executed under the seal...Offices27.(1) The Council must maintain an office in each of...Part 5 Funding and accountsFunding28.The Secretary of State may pay the Council out of...29.(1) Section 8 of the Utilities Act 2000 (c. 27)...30.In section 39 of the Postal Services Act 2000 (c....31.(1) After section 39 of that Act insert— Licences and...Accounts32.(1) The Council must— (a) keep proper accounts and proper...Part 6 Status etcStatus33.(1) The Council is not to be regarded— Disqualification34.(1) In Part 2 of Schedule 1 to the House...Freedom of information35.In Part 6 of Schedule 1 to the Freedom of...Public records36.(1) In Schedule 1 to the Public Records Act 1958...Parliamentary Commissioner Act 196737.In Schedule 2 to the Parliamentary Commissioner Act 1967 (c....Exemption from liability in damages38.(1) This paragraph applies to— (a) the Council; SCHEDULE 2Enforcement of information requirementsGas Act 1986 (c. 44)1.In section 28 of the Gas Act 1986 (orders for...Electricity Act 1989 (c. 29) 2.In section 25 of the Electricity Act 1989 (orders for...Postal Services Act 2000 (c. 26)3.(1) The Postal Services Act 2000 is amended as follows....SCHEDULE 3Abolition of consumer bodies: transitional provisionComplaints and investigations functions of Gas and Electricity Consumer Council1.(1) This paragraph applies to— (a) any complaint to which...2.(1) This paragraph applies to— (a) any complaint to which...Annual reports of the Gas and Electricity Consumer Council3.(1) After the abolition of the Gas and Electricity Consumer...Complaints and investigations functions of Consumer Council for Postal Services4.(1) This paragraph applies to any matter which, immediately before...Annual reports of the Consumer Council for Postal Services5.(1) After the abolition of the Consumer Council for Postal...SCHEDULE 4Transfer of property etc to CouncilPreliminary1.In this Schedule— “transfer scheme” has the meaning given by...Contents of transfer schemes2.(1) The property, rights and liabilities that may be transferred...3.A transfer scheme may define the property, rights and liabilities...4.A transfer scheme may contain supplementary, incidental, transitional and consequential...Effect of transfers5.(1) On the day appointed by a transfer scheme the...6.(1) So far as is appropriate in consequence of the...Staff7.The Transfer of Undertakings (Protection of Employment) Regulations 2006 (S.I....8.Where an employee of the transferor becomes an employee of...Chargeable gains: asset to be treated as disposed of without a gain or loss9.For the purposes of the Taxation of Chargeable Gains Act...Continuity in relation to transfer of intangible assets10.(1) For the purposes of Schedule 29 to the Finance...Corporation Tax Acts11.So far as it relates to corporation tax, this Schedule...Modification of transfer schemes after appointed day12.(1) If, after the day appointed by a transfer scheme,...SCHEDULE 5Information relating to compliance with complaints handling standards1.(1) The Gas Act 1986 (c. 44) is amended as...2.(1) The Electricity Act 1989 (c. 29) is amended as...3.(1) The Postal Services Act 2000 (c. 26) is amended...SCHEDULE 6Estate Agents' Redress Schemes1.The Estate Agents Act 1979 (c. 38) is amended as...2.After section 23 insert— Redress schemes Redress schemes (1) The Secretary of State may by order require persons...3.After Schedule 2 insert— SCHEDULE 3 Redress Schemes Section 23A(10)...4.After Schedule 3 (as inserted by paragraph 3) insert— SCHEDULE...SCHEDULE 7Minor and consequential amendmentsEstate Agents Act 1979 (c. 38)1.In section 3 of the Estate Agents Act 1979 (prohibition...2.In section 6 of that Act (revocation and variation of...3.In section 30(2) of that Act (orders and regulations to...Gas Act 1986 (c. 44)4.The Gas Act 1986 is amended as follows. 5.In section 4AB (guidance on social and environmental matters), for...6.In section 28 (orders for securing compliance with certain provisions),...Electricity Act 1989 (c. 29)7.The Electricity Act 1989 is amended as follows. 8.In section 3B (guidance on social and environmental matters), for...9.In section 25 (orders for securing compliance), in subsection (6)...Water Industry Act 1991 (c. 56)10.In Schedule 15 to the Water Industry Act 1991 (disclosure...Taxation of Chargeable Gains Act 1992 (c. 12)11.In section 35(3)(d) of the Taxation of Chargeable Gains Act...Postal Services Act 2000 (c. 26)12.The Postal Services Act 2000 is amended as follows. 13.In section 44 (review and information), in subsection (5) for...14.In section 61 (forward work programme)— (a) in subsection (1)...15.In section 126 (index of defined expressions), in the entry...16.(1) Schedule 7 (disclosure of information) is amended as follows....17.In Schedule 8 (amendments of enactments), in paragraph 10 for...Utilities Act 2000 (c. 27)18.The Utilities Act 2000 is amended as follows. 19.In section 4 (forward work programmes)— (a) in subsection (1)...20.In section 105 (general restrictions on disclosure of information)— Warm Homes and Energy Conservation Act 2000 (c. 31)21.In section 2 (strategy relating to fuel poverty) in subsection...Criminal Justice and Police Act 2001 (c. 16)22.In the Criminal Justice and Police Act 2001 — Housing Act 2004 (c. 34)23.(1) The Housing Act 2004 is amended as follows. SCHEDULE 8RepealsBack to topOptions/HelpPrint OptionsPrint Table of ContentsPDF table of contentsWeb page table of contentsPrint The Whole ActPDF The Whole ActWeb page The Whole ActYou have chosen to open The Whole ActThe Whole Act you have selected contains over 200 provisions and might take some time to download. You may also experience some issues with your browser, such as an alert box that a script is taking a long time to run.Would you like to continue?Continue to openYou have chosen to open The Whole Act as a PDFThe Whole Act you have selected contains over 200 provisions and might take some time to download.Would you like to continue?Continue to openLegislation is available in different versions:Latest Available (revised):The latest available updated version of the legislation incorporating changes made by subsequent legislation and applied by our editorial team. Changes we have not yet applied to the text, can be found in the ‘Changes to Legislation’ area.Original (As Enacted or Made):The original version of the legislation as it stood when it was enacted or made. No changes have been applied to the text.Latest with prospective:Latest with prospective is the latest available (revised) version of the legislation but includes the prospective versions of individual provisions where they exist. This point in time view of the legislation becomes available after clicking a prospective version of a provision via Advanced Features > Show Timeline of Changes.Opening OptionsDifferent options to open legislation in order to view more content on screen at onceExplanatory Notes