Source: https://ar.scribd.com/document/410291142/GovQA-Slay-the-Public-Records-Dragon
Timestamp: 2019-07-19 12:29:32
Document Index: 54642561

Matched Legal Cases: ['art 1', 'art 2', 'art 3', 'art 1', 'art 2', 'art 3']

GovQA - Slay the Public Records Dragon | Regulatory Compliance | Confidentiality
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Part 1: Why the public records response process is such a dragon: starting unnecessary fires, wasting time and money while causing a lack of compliance and transparency. Part 2: How GovQA customers gain control of their request processes: increasing compliance, security, and transparency. Part 3: What the dragon slayer looks like: A Demo of the GovQA Exchange Technology
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Slay the Public Records
Request Dragon
Quickly, Securely, and in the Cloud
Dennis Guzy Phillip Hodge Will Repole
Director, Intelligent Cloud Strategy Chief Sales Development Officer Chief Operations Officer
©2019 GovQA | GovQA.com
Part 1 – Naming Our Dragons
Why the Public Records Response Process
Is Such a Dragon
©2019 GovQA | Confidential | GovQA.com
Naming Our Dragons
Complexity Legislation Litigation
Litigation Has your organization been a part of any lawsuits related
to your Public Records Handling? (52 Responses)
Image Courtesy ©HBO
Data Security (Privacy)
Time or Inaccuracy
Complexity How many different departments are involved in
your Public Records Processing? (52 Responses)
2-10 42%
31+ 10%
Image Designed by Vexels.com
Intake - Volume & Breadth
Processing - Tracking
Review - Exceptions
Legislation Are you actively tracking any legislation in your state
that will have an impact on your Public Records Process?
Exclusions (body/dash)
Internal Affairs (complaints)
State Reporting (WA HB 1594)
Part 2 – A Knight In Shining Armor
How GovQA Customers Gain Control of
Their Request Processes
More Than 1,450 Client Contracts
100+ 30% 70+
Of Top 300 U.S. Cities Of Top U.S. Counties State Agencies
1,000 – Annual Requests 65,000 – Annual Requests
35% Reduction In Processing Time 65% Reduction In Processing Time While
Top Five Digital City by GovTech Managing A 673% Increase in Requests
State Agency City
15,000 – Annual Requests 45,000 – Annual Requests
850 – Agency Users 28,000 – Police Requests
40% Reduction In Processing Time 55% Reduction In Processing Time
Correspondence Current Process
C o m pSl u
abi npt o
Currently, Systems of Record
struggle to connect with each other
Subpoenas to resolve interactive tasks inside
and outside of governments
Public Records Chaotic <
Insecure (email) <
Inefficient <
E-Disc.
Correspondence Exchange Process
GovQA Exchange connects Systems of
Record through a secure central facility
Subpoenas to collect and control all information
Standardized & Centralized <
Public Records Secure & Compliant <
Accountable & Auditable <
Single Tenant Proprietary Microsoft Azure® 3rd Party
Architecture Codebase Government Compliant
(No Open Source Code) Hosting Annually
Audited & Tested
NIST, HIPAA, CJIS, FedRAMP
Part 3 - Dragon Slayer
GovQA Exchange Technology
Litigation Complexity Legislation
Complexity Proactive Pages
Proactively inform on trending topics
Complexity Deflection
Inline & Side Deflection
Complexity Simple Activity
Secure collection from distributed staff
Litigation OCR - Image to Text
Eliminate manual PII identification
Litigation Email Tracking
Reduce risk from undelivered customer messages
Correct Bad Email Addresses
Litigation Audit Log
Track all Requester and Staff events including
emails received & documents viewed
Legislation Example Law (CA SB 1421)
Automatic staff alerts prior to 60 day
mark and requester notice every 180
days while records are withheld
Automatic check of whether criminal
investigations remain open, then disclose or
continue to withhold as the law mandates
Legislation Exemption Log
Clearly identifiable reasons for non-release
Redaction Exemptions
Comply with State oversight requirements
Dennis Guzy - Microsoft Phillip Hodge - GovQA Will Repole - GovQA
Dennis.Guzy@microsoft.com phodge@govqa.com wrepole@govqa.com
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