Source: https://med-tronik.de/privacy-policy/?lang=en
Timestamp: 2020-07-11 23:39:17
Document Index: 174468828

Matched Legal Cases: ['Art. 6', 'Art. 13', 'Art. 6', 'Art. 6', 'Art. 28', '§ 195', 'Art. 15', 'Art. 16', 'Art. 17', 'Art. 18', 'Art 20', 'Art. 77', 'Art. 6', 'Art. 6', 'Art. 4', 'Art. 77', 'Art. 28', '§ 195', 'Art. 15', 'Art. 16', 'Art. 17', 'Art. 18', 'Art 20', 'Art. 77', 'Art. 6', 'Art. 6', 'Art. 4', 'Art. 77']

Privacy Policy | Med-Tronik GmbH
Privacy policy for for customers
..for Customers
..for suppliers
Telephone: + 49 7821-6333 0
We have appointed a data protection officer for our company. E-mail:
For the handling of clients’ requests via the contact form of this website, we use the CRM-system Zendesk. The provider is Zendesk Inc., 1019 Market Street, San Francisco, CA 94103 USA.
We use Zendesk to handle your requests fast and efficient. Legal foundation for the handling of your data is the legitimate interest based on Art. 6 para. 1 lit. f DSGVO.
Being a US-american provider, Zendesk is certified according to Privacy-Shield, and is therefore commited to comply with the data privacy laws of the EU. Additionally, we have concluded a contract with Zendesk for contract processing (Data Processing Agreement, DPA).
Hereby, it is ensured that Zendesk uses the users’ data within the scope of the EU-data privacy standards only and solely uses them for the processing of the users’ requests, and does not hand them on to third parties.
You can send requests via the contact form to the operator of the website using only your e-mail adress and without stating your name.
If you do not agree with the processing of your request at our company by the use of Zendesk, you can communicate with us via e-mail, phone or fax alternatively.
Further information can be found in the data privacy statement of Zendesk: https://www.zendesk.de/company/customers-partners/privacy-policy/
This Privacy Policy was created with the eRecht24 Premium Privacy Generator
acc. Art. 13, 14 and 21 of the GDPR
Data protection is an important concern for us. Below we inform you how we process your data and what rights you have.
Your personal data will be processed in accordance with the provisions of the General Data Protection Regulation (GDPR), the Federal Data Protection Act BDSG and other relevant data protection regulations. The processing and use of the individual data depends on the agreed or requested service.
If you have given us consent to the processing of personal data, the respective consent is the legal basis for the processing mentioned there. You can withdraw your consent at any time with future effect.
3.2 Fulfillment of contractual obligations (Art. 6 Para. 1 b GDPR)
We process your personal data to implement our contracts and agreements with you. Furthermore, your personal data will be processed to carry out measures and activities within the framework of pre-contractual relationships.
3.3 Fulfillment of legal obligations (Art. 6 Para. 1 c GDPR)
We process your personal data if this is necessary to fulfill legal obligations (e.g. commercial, tax laws). Furthermore, we process your data, if necessary, the fulfillment of tax control and reporting obligations as well as the archiving of data for the purposes of data protection and data security as well as the examination by tax and other authorities. In addition, the disclosure of personal data may be necessary as part of official / judicial measures for purposes of gathering evidence, prosecuting or enforcing civil law claims.
We can also use your personal data based on a balance of interests to protect the legitimate interest of us or third parties.
Examination and optimization of procedures for needs analysis and direct customer contact.
for advertising or market research if you have not objected to the use of your data.
for statistical evaluations or for market analyzes.
for internal and external investigations and / or security checks.
4. Categories of personal data that we process The following data are processed:
Personal data (name, date of birth, profession / industry and comparable data)
We continue to process personal data from public sources (e.g. internet, media, press)
We pass on your personal data within our company to the areas that need this data to fulfill the contractual and legal obligations or to implement our legitimate interest.
The following positions can also receive your data:
Processors we use (Art. 28 GDPR), service providers for supporting activities and other responsible persons within the meaning of the GDPR, in particular in the areas of IT services, logistics, courier services, printing services, external data centers, support / maintenance of IT applications, archiving, document processing, Bookkeeping and controlling, data destruction, purchasing / procurement, customer administration, letter shops, marketing, telephony, website management, tax advice, auditing services, credit institutions
Public bodies and institutions in the event of a legal or official obligation, according to which we are obliged to provide, report or pass on data
other locations for which you have given us your consent to the transfer of data.
If necessary, we process your personal data for the duration of our business relationship, this also includes the initiation and execution of a contract. In addition, we are subject to various storage and documentation obligations, which may a. from the Commercial Code (HGB) and the Tax Code (AO). The deadlines for storage and documentation specified there are up to ten years beyond the end of the business relationship or the pre-contractual legal relationship. Ultimately, the storage period is also assessed according to the statutory limitation periods, which, for example, in accordance with §§ 195 ff. Of the German Civil Code (BGB) can usually be three years, but in certain cases up to thirty years.
We do not use purely automated decision-making procedures in accordance with Article 22 GDPR. If we use these procedures in individual cases, we will inform you separately if this is required by law.
You have the right to information according to Art. 15 GDPR, the right to correction according to Art. 16 GDPR, the right to deletion according to Art. 17 GDPR, the right to restriction of processing according to Art. 18 GDPR and the right to data portability from Art 20 GDPR. In addition, there is a right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). In principle, there is a right to object to the processing of personal data by us in accordance with Article 21 GDPR. However, this right to object only applies in the presence of very special circumstances of your personal situation, whereby
Rights of our company may oppose your right to object. If you want to assert any of these rights, please contact our
Data protection officer (
You only need to provide the data that is necessary for the establishment and execution of a business relationship or for a pre-contractual relationship with us or which we are legally obliged to collect. Without this data, we will generally not be able to conclude or execute the contract. This can also refer to data later required in the course of the business relationship. If we also request data from you, you will be informed of the voluntary nature of the information.
You have the right to object at any time to the processing of your data based on Art. 6 Para. 1 f GDPR (data processing based on a balance of interests) or Art. 6 Para. 1 e GDPR (data processing in the public interest) if there are reasons for this that arise from your particular situation. This also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR.
If you file an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. We may also process your personal data in order to operate direct mail. If you do not want to receive advertising, you have the right to object at any time. We will take this contradiction into account in the future.
We will no longer process your data for direct marketing purposes if you object to processing for these purposes. The objection can be made informally to the address listed under point 1.
12. You have the right to lodge a complaint with the data protection supervisory authority (Art. 77 GDPR).
Telephone: 0711 / 615541-0
Privacy information for suppliers
Testing and optimization of procedures for needs analysis and direct supplier contact.
for the assertion of legal claims and defense in legal disputes that are not directly attributable to the contractual relationship.
for ensuring and exercising our house rights through appropriate measures (e.g. video surveillance).
We continue to process personal data from public sources (e.g. internet, media, press). If it is necessary for the provision of our service, we process personal data that we have legally received from third parties (e.g. address publishers, credit agencies).
Processors we use (Art. 28 GDPR), service providers for supporting activities and other responsible persons within the meaning of the GDPR,
Especially in the areas of IT services, logistics, courier services, printing services, external data centers, support / maintenance of IT applications, archiving, document processing, accounting and controlling, data destruction, purchasing / procurement, customer management, letter shops, marketing, telephony, website management, tax advice, Accounting services, credit institutions
Public bodies and institutions in the event of a legal or official obligation, according to which we are obliged to provide, report or pass on data, or the data transfer is in the public interest
Bodies and institutions based on our legitimate interest or the legitimate interest of the third party (e.g. to authorities, credit bureaus, debt collection, lawyers, courts, experts and control bodies)
6. Transmission of your data to a third country or to an international organization.
Data processing outside the EU or the EEA is currently not planned.
If necessary, we process your personal data for the duration of our business relationship, this also includes the initiation and execution of a contract.
In addition, we are subject to various storage and documentation obligations, which may a. from the Commercial Code (HGB) and the Tax Code (AO). The deadlines for storage and documentation specified there are up to ten years beyond the end of the business relationship or the pre-contractual legal relationship.
Ultimately, the storage period is also assessed according to the statutory limitation periods, which, for example, in accordance with §§ 195 ff. Of the German Civil Code (BGB) can usually be three years, but in certain cases up to thirty years.
9. Your data protection rights.
You have the right to information according to Art. 15 GDPR, the right to correction according to Art. 16 GDPR, the right to deletion according to Art. 17 GDPR, the right to restriction of processing according to Art. 18 GDPR and the right to data portability from Art 20 GDPR. In addition, there is a right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). In principle, there is a right to object to the processing of personal data by us in accordance with Article 21 GDPR. However, this right to object only applies in the presence of very special circumstances of your personal situation, whereby rights of our company may conflict with your right to object. If you want to assert one of these rights, please contact our data protection officer (
10. Scope of your obligations to provide us with your data.
You have the right at any time to object to the processing of your data based on Art. 6 Para. 1 f GDPR (data processing based on a balance of interests) or Art. 6 Para. 1 e GDPR (data processing in the public interest) if there are reasons for this that arise from your particular situation. This also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR.
If you file an objection, we will no longer process your personal data, unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. We may also process your personal data in order to operate direct mail. If you do not want to receive advertising, you have the right to object at any time. We will take this contradiction into account in the future.
You have the right to lodge a complaint with the data protection supervisory authority (Art. 77 GDPR).