Source: http://www.theheatcompany.com/en/agbs
Timestamp: 2017-12-17 15:26:22
Document Index: 659742765

Matched Legal Cases: ['art. 246', '§ 2', '§ 1', '§ 312', 'art. 246', '§ 3']

The purchase agreement shall be concluded with The Heat Company Aktivwärme and Aktivkühlprodukte GmbH. More information about us can be found in the impress um. For questions, complaints and objections, you can reach out customer service from Mon-Fri 9 a.m. - 12 a.m. and 1 p.m. - 5 p.m. Excluding holidays in Austria at the phone number +43(0)6452 404 33-0
We only deliver by shipment. Unfortunately, will collect is not possible.
Consumers have the right to cancel the order within 14 days.
ou can cancel your order in writing (e.g. letter, fax, e-mail) within 14 days without giving reasons or, if the goods are delivered before this deadline, by sending the goods back to us. The deadline shall start upon receipt of this information in writing but not before the delivery of the goods (in the case of repeated delivery of similar goods not before the receipt of the first instalment) and also not before we have met our obligation to inform you according to art. 246 § 2 in connection with § 1, clause 1 and 2 EGBGB (Introduction to the Civil Code) as well as our obligations according to § 312g, clause 1, sent. 1 BGB in connection with art. 246 § 3 EGBGB. In order to met the cancellation deadline it shall be sufficient to send the cancellation or the goods in due time. The cancellation must be made to:
We shall save the contract text and send you by e-mail the order data and our general conditions. You can also read and download our general conditions on this site at any time. You can check old orders made by your at our customer log-in.