Source: http://mart4me.co/refund-policy.html
Timestamp: 2018-06-23 19:41:46
Document Index: 120797485

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This refund policy applies to you if you are purchasing a printed book from Mart4Me. In case if you are purchasing an ebook from Mart4Me then there is provision of no refund, exchange or cancellation i.e. after purchasing and book activation on dashboard there is no refund policy.
(1) Note to Authors:
Right now we are not publishing of any 3rd party book from our this platform. In future if we start publishing 3rd party books to sale from our this platform then Your book, whether a printed book or an ebook, is all yours: Mart4Me does not proof, edit, or change your content in any way. This means it’s your responsibility to review your book before you publish, and fix:
# Typos, grammar, unfinished text, or other text errors
# Low-resolution images that may appear blurry in print or onscreen
# Dark images that appear dark on screen (Mart4Me doesn’t lighten your images to match what you see on a backlit screen)
# Design issues, including book format, organization, style, color, and page layout
# Any other creative choices you made using any of our Mart4Me software you want to revisit (collectively, the "Author Content")
You must review your book in Preview modes before printing. (You might ask a friend to look it over, too.) If you find changes you’d like to make, no problem. Just make them in the applicable Mart4Me software or your original file, upload the revised book, preview it and then order a copy of that revised book. We strongly recommend ordering and reviewing a single copy of your book as made through Mart4Me before placing orders for multiple copies.
(2) Note to Bookstore Purchasers:
Mart4Me is not responsible for the quality of the content (including but not limited to Author Content) of any printed book or ebook in the Mart4Me Bookstore. Each book you purchase from the Mart4Me Bookstore is custom printed or downloaded only upon your order, and we don’t warehouse books, therefore we do not accept returns or process refunds for any reason, except for the limited book replacement policy set forth below.
(3) Printed Books:
Cancellation Policy for Printed Books. A User can cancel an order for a printed book for approximately one hour from the time the order. Past one hour, please understand that Mart4Me cannot provide refunds or cancel orders, and except for the cases expressly described in this return policy (i.e., Mart4Me agrees to replace your printed book because it arrives damaged, with a material manufacturing defect, or a material defect in workmanship), Mart4Me will not accept returns.
Return Policy for Printed Books. On the off chance your printed book arrives damaged, with a material manufacturing defect, or a material defect in workmanship, contact us via Mart4Me’s Customer Support within 14 days of receipt and we will work with you to secure a replacement copy if necessary. Please note that each printed book you order from us is individually made by one of Mart4Me’s professional book-printing partners. There may be minor differences across different prints of the same books and/or across books printed by our different book-printing partners, including, but not limited to, slight variances in color fidelity and binding type. While we work very hard to keep our product as consistent as possible, this variation is a normal occurrence and is not considered a manufacturing defect or a defect in workmanship and does not qualify for a reprint.
(4) Mart4Me ebooks:
Mart4Me ebooks (including PDF books) are not subject to the above Cancellation Policy or the Return Policy or the Exchange Policy for printed books. Mart4Me does not provide the ability for Users to cancel orders or obtain refunds or exchange for, or to receive replacements of, ebooks (including PDF books).