Source: http://www.hselect.it/en/general-sale-conditions/
Timestamp: 2018-04-23 13:23:49
Document Index: 473867960

Matched Legal Cases: ['Art. 1', 'Art. 2', 'Art. 3', 'Art. 4', 'Art. 5', 'Art. 6', 'Art. 7', 'Art. 8', 'Art. 9', 'Art. 10']

During the booking of the room/apartment you can choose if you prefer:
to pay a deposit of 30% of the total amount through bank transfer or credit card
to pay the total amount of the reservation through bank transfer or credit card
for any cancellations that happens up to 21 days before arrival, we will return all the money you paid in advance ; otherwise, for cancellations from 21 days before arrival until the day of arrival (no show) we keep the deposit paid in advance (or the 30% of the money sent, if you chose to pay the whole amount at the moment of reservation), as a penalty for the cancellation occurred.
For all other conditions, we kindly ask our future guests to observe the general rules existing in the province of Trento, below explained.
Art. 1 – Meals not consumed in the period of full board or half board
When the customer enjoys a period of “full Board”, or “half board”, the hotelier is obliged to provide to the customer, instead of the unconsummated meal, a basket containing what is necessary to a meal, unless the customer requires alternative performancewithin the night before the day of the consummation of the meal.
Art. 2 – The customer
must leave the room/apartment before 10:00 o’clock in the day of departure.
The non-observance of this term enables the hotelier to claim the payment of the price for the whole day.
Art. 3 – The reservation
is valid only when confirmed by the proprietor.
Art. 4 – The customer
agrees to occupy the room/apartment in the stated date and to pay it starting from that day.
The reservation of room/apartment under the payment in advance is valid until 10:00 o’clock a.m. of the day following the established arrival day. The reservation not guaranteed by a deposit is valid till 6:00 o’clock p.m. of the day of arrival (except in the case of different advice from the client).
Art. 5 – The term “full Board”
means the accommodation, breakfast, lunch and dinner. The term “half board” means the accommodation, breakfast and a meal (lunch or dinner). Drinks are not included.
Unless otherwise agreed with the proprietor, the customer cannot consume their own meals or beverages in the bar/restaurant of the hotel. In this case the proprietor may charge the cost of the service.
Art. 6 – Customers
must respect the restaurant time-table; the hotel management has the right not to deliver meals overtime.
Art. 7 – The client
who leaves the room/apartment before the date indicated at the time of the reservation, must pay the whole period established except for the not consumed meals.
Art. 8 – The delayed occupation
of the room/apartment does not entitle the customer to prolong his staying beyond the appointed day.
Art. 9 – In the room/apartment
it is forbidden to use stoves for preparing food or drink, irons and every other electrical appliance or heat producers.
Art. 10 – Animals
are not admitted in the hotel.