Source: http://www.google.com/patents/US7809602?dq=%22Location+histories+for+location+aware+devices%22
Timestamp: 2017-03-24 19:37:31
Document Index: 266901211

Matched Legal Cases: ['§119', 'Application No. 2', 'Application No. 03771825', 'Application No. 03771825', 'Application No. 05252213', 'Application No. 07016965']

Patent US7809602 - Computer-implemented system and method for measuring and reporting business ... - Google PatentsSearch Images Maps Play YouTube News Gmail Drive More »Sign inPatentsAccording to one embodiment, a computer-implemented method for measuring and reporting business intelligence based on comments collected from web page users using software associated with accessed web pages includes: using a computer system, accessing a plurality of user comments collected from users...http://www.google.com/patents/US7809602?utm_source=gb-gplus-sharePatent US7809602 - Computer-implemented system and method for measuring and reporting business intelligence based on comments collected from web page users using software associated with accessed web pagesAdvanced Patent SearchTry the new Google Patents, with machine-classified Google Scholar results, and Japanese and South Korean patents.Publication numberUS7809602 B2Publication typeGrantApplication numberUS 11/847,676Publication dateOct 5, 2010Filing dateAug 30, 2007Priority dateAug 31, 2006Fee statusPaidAlso published asEP1895459A1, US8538790, US20080059286, US20110022537Publication number11847676, 847676, US 7809602 B2, US 7809602B2, US-B2-7809602, US7809602 B2, US7809602B2InventorsRand B. Nickerson, Mark A. TreschlOriginal AssigneeOpinionlab, Inc.Export CitationBiBTeX, EndNote, RefManPatent Citations (93), Non-Patent Citations (38), Referenced by (18), Classifications (12), Legal Events (4) External Links: USPTO, USPTO Assignment, EspacenetComputer-implemented system and method for measuring and reporting business intelligence based on comments collected from web page users using software associated with accessed web pages
US 7809602 B2Abstract
using a computer system, generating a report identifying, for each of the plurality of predefined business-related categories, one or more quantitative values derived from the collected user comments associated with that business-related category;
wherein a quantitative value identified in the report for a particular predefined business-related category comprises a quantity of collected user comments assigned to a particular rating;
wherein the report comprises a bar graph comprising a plurality of color-coded bars, each color-coded bar representing a corresponding one of the plurality of predefined business-related categories and each color representing a corresponding one of the plurality of available ratings; and
wherein the bar graph comprises a first half and a second half, the first half being separated from the second half by an axis of the graph.
2. The method of claim 1, wherein the first half comprises a mirror-image of the second half.
3. The method of claim 1, wherein the first half comprises a first set of information and the second half comprises a second set of information, the first set of information being different than the second set of information.
4. A system for measuring and reporting business intelligence pertinent to a business, comprising software encoded in a computer readable medium and when executed using one or more processors operable to:
access an assigned rating selected from a plurality of available ratings for each collected user comment based on a subjective assessment of the collected user comment;
generate a report identifying, for each of the plurality of predefined business-related categories, one or more quantitative values derived from the collected user comments associated with that business-related category;
5. The system of claim 4, wherein the first half comprises a mirror-image of the second half.
6. The method of claim 4, wherein the first half comprises a first set of information and the second half comprises a second set of information, the first set of information being different than the second set of information. Description
This application claims the benefit under 35 U.S.C. §119(e) of U.S. Provisional Application Ser. No. 60/824,122 filed Aug. 31, 2006.
FIGS. 6A-6C illustrate an example interactive report 500 for displaying business-related user feedback. In the embodiment shown, report 500 includes a bar graph and identifies fifteen categories of user feedback. In certain embodiments, software associated with report 500 may allow a user to interact with report 500 to manipulate the display of information provided. For example, if report 500 is presented on a computer screen, a user may use a mouse or other device to interact with report 500. In a particular embodiment, if a user clicks on one of the arrows 502 at the top of bar graph 504 shown in report 500 a, then bar graph 504 may expand to present more detailed information including information for sub-categories within a particular category, as shown in report 500 b. In certain embodiments, a user may drag a cursor 506 over a portion of bar graph 504 and obtain additional information regarding the data presented, such as is shown on report 500 c. In certain embodiments, a user may interact with report 500 to generate a list of comments associated with one or more categories. For example, by clicking on one of the bars 508 of bar graph 504 presented in report 500 c, a user may access a comment listing, such as comment listing 600 shown in FIG. 7. Comment listing 600 includes specific user comments associated with a particular category or sub-category. In certain embodiments, comment listing 600 may include additional information related to particular comments. For example, comment listing 600 may identify the time and date that a particular comment was received, the rating assigned to a particular comment, the source of the particular comment (such as the URL of the web page that the web page user was visiting at, or just prior to, the time that the comment was submitted), etc.
In certain embodiments, software for use in reporting user feedback may utilize features described in, for example, one or more of U.S. Pat. Nos. 6,421,724; 6,606,581; and U.S. Pat. No. 6,928,392. In certain embodiments, one or more of report 300, report 500, and comment listing 600 may be customizable using one or more filters, sorting tools, etc.
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