Source: https://patents.google.com/patent/US8554218/en
Timestamp: 2018-11-18 18:49:16
Document Index: 199258421

Matched Legal Cases: ['application No. 60', 'arty 2', 'arty 2', 'Application No. 2', 'Application No. 2', 'Application No. 2', 'Application No. 2', 'Application No. 2', 'Application No. 07839716', 'Application No. 07839718', 'Application No. 07', 'Application No. 07', 'Application No. 07839716', 'Application No. 07839718', 'Application No. 07', 'Application No. 07', 'Application No. 07839716', 'Application No. 07839718', 'Application No. 07839716', 'Application No. 07839718', 'Application No. 2', 'Application No. 2', 'Application No. 200780045645', 'Application No. 200780045657', 'Application No. 200780045645', 'Application No. 200780045657', 'Application No. 200780045657', 'Application No. 13']

US8554218B2 - Client device method and apparatus for routing a call - Google Patents
Client device method and apparatus for routing a call Download PDF
US8554218B2
US8554218B2 US13444083 US201213444083A US8554218B2 US 8554218 B2 US8554218 B2 US 8554218B2 US 13444083 US13444083 US 13444083 US 201213444083 A US201213444083 A US 201213444083A US 8554218 B2 US8554218 B2 US 8554218B2
US13444083
US20120202474A1 (en )
This application is a divisional of U.S. patent application Ser. No. 11/875,278, filed Oct. 19, 2007 and entitled “CLIENT DEVICE METHOD AND APPARATUS FOR ROUTING A CALL” and U.S. patent application Ser. No. 13/178,936, filed Jul. 8, 2011 and entitled “CLIENT DEVICE METHOD AND APPARATUS FOR ROUTING A CALL”, which claim priority to U.S. provisional application No. 60/852,639, filed on Oct. 19, 2006, all of which are hereby incorporated by reference in their entirety.
Referring to FIG. 6H, in scenario 128, during an ongoing voice communication (flow line 128 a), the user of the remote device 70 decides to send a hold DTMF tone signal (flow line 128 b) to server 30 requesting the server 30 to place the current call on hold and to place an outbound call. This may be performed by any of the mechanisms described above. In response, server 30 will place the original communication (flow line 128 c) on hold and/or deflect the original call to another number e.g., user's voicemail (communication flow line 128 d), and place an outbound voice communication (flow line 128 e) to party 2. Server 30 also forms a voice connection (flow line 1280 to the remote device 70, and then seamlessly connects party 2 to the remote device 70 (communication flow lines 128 g and 128 h).
1. A telecommunications server comprising:
a processor adapted to route an outbound communication initiated by a wireless device through an enterprise communication network by:
2. The telecommunications server of claim 1, wherein the registering step comprises:
3. The telecommunications server of claim 2, wherein the second device indicator is a direct inward dial telephone number and the second address is a private number plan number associated with the network.
4. The telecommunications server of claim 2, wherein the second device indicator is a SIP URI and the second address is a private number plan number associated with the network.
5. The telecommunications server of claim 2, wherein the second device indicator is an E.164 number and the second address is a private number plan number associated with the network.
6. The telecommunications server of claim 2, wherein the second device indicator is a private number plan number associated with the network and the second address is a SIP URI.
7. The telecommunications server of claim 2, wherein the second device indicator is a private number plan number associated with the network and the second address is a direct inward dial number.
8. The telecommunications server of claim 2, wherein the second device indicator is a private number plan number associated with the network and the second address is an E.164 number.
9. The telecommunications server of claim 1, wherein the first device indicator is a direct inward dial telephone number and the first address is a private number plan number associated with the network.
10. The telecommunications server of claim 1, wherein the first device indicator is a SIP URI and the first address is a private number plan number associated with the network.
11. The telecommunications server of claim 1, wherein the first device indicator is an E.164 number and the first address is a private number plan number associated with the network.
12. The telecommunications server of claim 1, wherein the first device indicator is a private number plan number associated with the network and the first address is a SIP URI.
13. The telecommunications server of claim 1, wherein the first device indicator is a private number plan number associated with the network and the first address is a direct inward dial number.
14. The telecommunications server of claim 1, wherein the first device indicator is a private number plan number associated with the network and the first address is an E.164 number.
15. The telecommunications server of claim 1, wherein the first and second communication paths are packet switched communication paths.
16. The telecommunications server of claim 1, wherein the first and second communication paths are circuit switched communication paths.
17. A telecommunications server comprising:
a processor adapted to route a communication by:
conditioned upon the incoming call being accepted, establishing a second communication path to the remote device using the first connection number and connecting the first and second paths such that the incoming call is routed to the remote device.
18. The telecommunications server of claim 17, wherein the primary device telephony address is a direct inward dial telephone number and the first connection indicator is a private number plan number associated with the network.
19. The telecommunications server of claim 17, wherein the primary device telephony address is a session initiation protocol (SIP) uniform resource identifier (URI) and the first connection indicator is a private number plan number associated with the network.
20. The telecommunications server of claim 17, wherein the primary device telephony address is an international public telecommunication numbering plan (E.164) number and the first connection indicator is a private number plan number associated with the network.
21. The telecommunications server of claim 17, wherein the primary device telephony address is a private number plan number associated with the network and the first connection indicator is a session initiation protocol (SIP) uniform resource identifier (URI).
22. The telecommunications server of claim 17, wherein the primary device telephony address is a private number plan number associated with the network and the first connection indicator is a direct inward dial number.
23. The telecommunications server of claim 17, wherein the primary device telephony address is a private number plan number associated with the network and the first connection indicator is an international public telecommunication numbering plan (E.164) number.
24. The telecommunications server of claim 17, the processor further adapted to:
determine whether the second data signal indicates that the incoming call is to be diverted to a voice mailbox; and
conditioned upon the incoming call is to be diverted to the voicemail establish a third communication path to the voice mailbox and connecting the third and second paths such that the incoming call is routed to the voice mailbox.
25. The telecommunications server of claim 24, wherein the voice mailbox is associated with the primary device telephony address.
26. The telecommunications server of claim 17, wherein conditioned upon the incoming call is not accepted, the first communication path is dropped.
27. The telecommunications server of claim 17, wherein the first data signal causes an indication to occur on the remote device.
28. The telecommunications server of claim 27, wherein the indication is at least one of an audible, visual and vibrational signal.
29. The telecommunications server of claim 17, wherein translating the primary device telephony address into a first connection indicator for a remote device further comprises utilizing the primary device telephony address to access stored information.
30. The telecommunications server of claim 17, wherein the primary device telephone address is determined from a dialed number identification service (DNIS).
31. The telecommunications server of claim 17, wherein the first data signal comprises at least one of dialed number identification service (DNIS) information and automatic number identification (ANI) information.
32. The telecommunications server of claim 31, wherein the incoming call is automatically accepted based on the at least one of dialed number identification service (DNIS) information and automatic number identification (ANI) information.
33. The telecommunications server of claim 31, wherein the incoming call is automatically denied based on the at least one of dialed number identification service (DNIS) information and automatic number identification (ANI) information.
34. The telecommunications server of claim 31, wherein the incoming call is automatically diverted to a voice mailbox based on the at least one of dialed number identification service (DNIS) information and automatic number identification (ANI) information.
35. The telecommunications server of claim 17, wherein the incoming call is routed to a primary device telephone associated with the primary device telephone address prior to transmitting the first data signal to the remote device.
36. The telecommunications server of claim 17, the processor further adapted to:
translate the primary device telephone address into a second connection indicator for a second remote device associated with said primary device telephony address;
transmit a third data signal to the second remote device, the data signal inquiring whether the incoming call is to be accepted at the second remote device;
receive a fourth data signal from the second remote device;
determine whether the incoming call is accepted based on the fourth data signal; and
conditioned upon the incoming call is accepted, establish a fourth communication path to the second remote device using the second connection indicator and connecting the first and fourth paths such that the incoming call is routed to the second remote device.
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