Source: https://support.fanmiles.com/articles/879654-privacy-policy
Timestamp: 2019-06-17 19:46:23
Document Index: 114387987

Matched Legal Cases: ['Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'art. 6']

+49 30 95 999 45 30
datenschutz@ndbit.de
We collect personally identifiable information through the use of our website or apps when you submit data to us through your submissions to our website or apps, or when we receive them from your interaction with Fanmile's partners (such as collecting Fanmiles). These are the following operations:
Visit of our website;
Usage of our apps;
Collecting Fanmiles;
Redemption of rewards;
Guard against attacks against our technical infrastructure
For details we're referring to the following paragraphs.
When you visit our website, the company we use to operate the website processes and stores the public IP address of the device with which you visit our website, including the date and time of access. The IP address is a unique numeric address under which your device sends or retrieves data to the Internet. The IP address is used so that you can retrieve and use our website technically and to detect and ward off attacks against our service provider or our website. Unfortunately, attacks continue to be made to harm website operators or their users (e.g., preventing access, spying on data, distributing malware (e.g., viruses), or other unlawful purposes). Such attacks would compromise the proper functioning of the data center of the company we use, the use of our website or its functionality and the security of visitors to our website. The processing of the IP address, including the time of access, is used to ward off such attacks. Through our service provider with this processing, we have the legitimate interest to ensure the functionality of our website and to fend off unlawful attacks against us and visitors to our website. The legal basis for processing is Article 6 (1) (f) GDPR. We have commissioned Amazon Web Services EMEA SARL (AWS Europe) as a processor to operate our website.
Usage of our apps
Our apps retrieve the content to be displayed from our server. For this, the above statements apply to our website accordingly, as this technically corresponds to a visit to our website.
To use Fanmiles, you must first set up an account. By creating an account, we process the information you provide to create, maintain and facilitate the use of Fanmiles' services associated with your customer account. The legal basis for processing is Article 6 (1) (b) GDPR.
These data stored in your customer account will be deleted when you cancel your customer account with us. Insofar as we are legally obliged to store for a longer period of time (for example to fulfill accounting obligations) or are legally entitled to longer storage (for example because of a current legal dispute against the holder of a user account), the deletion takes place after expiration of the storage obligation or legal authorization.
To verify that a user account is being set up by one person and each user has only one account, we use your mobile number to send you a verification code via text message. For this we use the service MessageBird, an offer from MessageBird B.V., Baarsjesweg 285, 1085 AE Amsterdam, The Netherlands. If you do not agree, open an account through the mobile Fanmiles app, which can be done without verification. If you use this function, the legal basis for the corresponding data processing is Art. 6 (1) (a) GDPR.
The privacy policy of MessageBird can be found here: https://www.messagebird.com/de-de/datenschutz
Creation of an account using Facebook Connect
You can use Facebook Connect to set up your Fanmiles account. For this, the privacy notices listed on the corresponding page of Facebook apply. We do not process personal data from your Facebook profile, but use Connect only to set up your account and register. If you use this function, the legal basis for the corresponding data processing is Art. 6 para. 1 a) GDPR.
Collecting Fanmiles
For collecting Fanmiles on our website, in our app or at our partners, we store in your account, which offer you used when and process how many Fanmiles we have to credit your account. Legal basis for the corresponding data processing Art. 6 para. 1 b) GDPR. We also process this data to detect and ward off fraud attempts to protect us from unlawful use of our offer. The legal basis for this is Article 6 (1) (f) GDPR. These data will be deleted when the statutory retention period ceases, unless we are legally entitled to a longer storage period (for example due to an ongoing legal dispute against the holder of a user account). In this case, the deletion takes place after expiration of the legal authorization.
For the redemption of rewards on our website and in our app, we store in your account, which redemption action you used when and process how many Fanmiles we have to deduct from your account. If a postal delivery of your reward is required, we will pass on your personal data to our appropriate service provider to the extent required. Legal basis for the corresponding data processing Art. 6 para. 1 b) GDPR. We also process this data to detect and ward off fraud attempts to protect us from unlawful use of our offer. The legal basis for this is Article 6 (1) (f) GDPR. These data will be deleted when the statutory retention period ceases, unless we are legally entitled to a longer storage period (for example due to an ongoing legal dispute against the holder of a user account). In this case, the deletion takes place after expiration of the legal authorization.
Email newsletter and anonymous collection of usage data
If you sign up for one of our e-mail newsletters, the e-mail address you provided for creating and sending the newsletter as well as proof of registration for our newsletter will be processed until your cancellation. The legal basis for processing is Article 6 (1) (a) GDPR. You can revoke your consent at any time by unsubscribing from the newsletter. You will find a corresponding link at the end of each newsletter.
We delete your data stored in connection with the newsletter subscription with unsubscription from the newsletter.
For our newsletter we use the following providers:
Mailchimp, an offer from The Rocket Science Group, LLC
675 Ponce de Leon Ave.N., Suite 5000, Atlanta, GA 30308, USA, working for us as a processor. The Rocket Science Group is a member of the PrivacyShield Convention.
intercom.com, an offer from Intercom Inc., 55 Second Street, Suite 400, San Francisco, CA 94105, USA, acting as a processor for us. Intercom is a member of the PrivacyShield Convention. Intercom itself collects and uses data to ensure the operation of the service. Further information can be found here under point 3 "Customer Data".
For each newsletter, we have anonymous statistics compiled to see if and when this was opened on which device and which links were clicked in it.
If you send us a message via one of the contact options offered, we will use the information you have provided to us to process your request. The legal basis for this is our legitimate interest in answering your request in accordance with Art. 6 para. 1 f) GDPR. If your inquiry serves the conclusion or the execution of a contract with us, further legal basis for the processing is art. 6 para. 1 b) GDPR. The data will be deleted after completion of your request. If we are legally obliged to a longer storage, the deletion takes place after expiry of the appropriate period. We use intercom.com, an offer from Intercom Inc., 55 Second Street, Suite 400, San Francisco, CA 94105, USA, to act as a processor for us. Intercom is a member of the PrivacyShield Convention. Intercom itself collects and uses data to ensure the operation of the service. Further information can be found here under point 3 "Customer Data".
Use of cookies when visiting our website
We use cookies for the operation of our website to ensure the technical functionality of our website, to understand how visitors use our website and to store preferences that a user has made in their browser.
A cookie is a small text file that is saved on your device when you visit our website through your browser. If you visit our website again later, we can read these cookies again. Cookies are stored for different periods of time. At any time you have the option to set in your browser, which cookies he should accept, but this may mean that our website no longer works properly. Furthermore, you can delete cookies independently at any time. If you do not do that, we can specify when saving how long a cookie should be stored on your computer. Here is a distinction between so-called session cookies and persistent cookies. Session cookies are deleted from your browser when you leave our website or when you exit the browser. Persistent cookies are stored for the duration we specify when stored.
Technically required cookies that are required to use the features of our website (for example, whether you have logged in). Without these cookies certain functions could not be provided.
Functional cookies that are used to perform certain functions that you want to use technically.
Most of the browsers that our users use allow us to set which cookies are to be stored and make it possible to delete (certain) cookies. If you restrict the storage of cookies to certain websites or do not allow cookies from third-party websites, it may in certain circumstances mean that our website can no longer be used to its full extent. Here's how to customize cookie settings for the most common browsers: