Source: https://www.essentialoilsdirect.co.uk/privacy_policy_2.html
Timestamp: 2018-11-20 08:54:02
Document Index: 664098784

Matched Legal Cases: ['art 14', 'art 14', 'art 14', 'art 9', 'art 14', 'art 15']

Essential Oils Direct Ltd - Privacy Policy
Essential Oils Direct Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://www.essentialoilsdirect.co.uk (our site) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Our site is owned and operated by Essential Oils Direct Ltd, Registered in England under UK company number 04199912
Registered address: 13 Parkside Industrial Estate
Edge Lane Street, Royton, Oldham OL2 6DS
VAT number: GB677304518
Email address: https://www.essentialoilsdirect.co.uk/support.php
Telephone number: 0161 633 3952
We are members of Aromatherapy Trade Council
Depending upon your use of our site, we may collect some or all of the following personal and non-personal data (please also see Part 14 on our use of Cookies and similar technologies and also our Cookie Policy https://www.essentialoilsdirect.co.uk/use_of_cookies
We pass address details and contact numbers on to our couriers to enable goods to be delivered. E.g Royal Mail, UK Mail, DSV, Fedex
With your permission (only if you have opted in) and where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text or post with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
Third Parties including Google, Bing, Aweber, Type Kit may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling Cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.
We will not keep your personal data for any longer than is necessary in light of the reason for which it was first collected. In respect of the personal data provided in relation to opening an online account or placing an order, this will be stored on our systems indefinitely until you ask us to remove it from our system. This is so the online account can be continually used and also so there is record of past orders etc. Please refer to section 6 above in respect of what data we collect/store. Please note payment details are not collected by us online and these are collected and stored by out third party provider SagePay. Any payments details provided over the telephone and written down are immediately shredded using a cross cut shredder once payment is processed.
We may share your personal data with other companies in our supply chain. We may sometimes contract with the following third parties to supply certain product or services. These may include payment processing, delivery, and marketing. In some cases, those third parties may require access to some or all of your personal data that we hold.
UK Mail / DHL: (Courier): We supply name, address, telephone number and chosen delivery instructions (e.g safe place for delivery) so delivery of goods can be executed. Please check UK Mail/ DHL privacy policy for full information. We have written confirmation that UK Mail /DHL delete information stored after 3 months.
SagePay: When making payment via credit card or Paypal. We transfer name and address information provided during the checkout process. Please check Sagepay privacy policy for more information.
Paypal: When making payment via credit card or Paypal. We transfer name and address information provided during the checkout process. Please check Sagepay privacy policy for more information.
If any of your personal data is required by a third party, as described above we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 9.
You may restrict our use of Cookies. For more information, see Part 14 and our Cookie Policy https://www.essentialoilsdirect.co.uk/use_of_cookies
All subject access requests should be made in writing and sent to via our online helpdesk https://www.essentialoilsdirect.co.uk/support.php or please post to our postal addresses shown in Part 15.
We will try to respond to your subject access request within 7 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
The analytics services used by our site uses Cookies to gather the required information. You do not have to allow us these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our site, it does enable us to continually improve our site, making it a better and more useful experience for you.
Contact us using our online form: https://www.essentialoilsdirect.co.uk/support.php
Or call us on 0161 633 3952
Data Controller: 13 Parkside Industrial Estate