Source: https://www.kalypsomedia.com/us/privacy-policy
Timestamp: 2019-09-17 13:05:38
Document Index: 691714840

Matched Legal Cases: ['art. 6', 'Art. 6', 'Art. 15', 'Art. 16', 'Art. 18', 'Art. 20', 'Art. 21']

Privacy Policy | Kalypso Store
Valid as of: May 25, 2018
It is important to us that you always know what information we obtain about you in the scope of the use of the KALYPSO services and what this information is used for. In the Privacy Policy below, we therefore aim to keep you fully informed as to the type, extent and purpose of the collection, storage, use and processing of personal data on our websites, mobile platforms and online products and/or services, including PC, online and mobile games (hereinafter: "KALYPSO Services").
Personal data is all information relating to a specific or an identifiable natural person. A person is identified when the identity of a specific person can be deduced from the information itself. A person is identifiable when we can make a connection to a specific person using additional information available to us.
This Privacy Policy does not apply to data which becomes known to us as part of job applications or in any other manner outside the use of the KALYPSO Services. This Privacy Policy also does not apply to the websites and services of other providers, which any of our websites or any of our services might link to. We recommend that you read the privacy policy of every other service provider you make use of, in particular before you make your personal data available to them.
Provider of the KALYPSO Services and the responsible body within the meaning of data protection law is Kalypso Media Group GmbH, Wilhelm-Leuschner-Strasse 11-13, 67547 Worms, Germany (hereinafter: "we" /"us").
Mr. Bastian Schönnenbeck
Data Protection Officer, ISIS12© (cert.) B.Sc., LL.M. graduate.
Email: datenschutzbeauftragter@kalypsomedia.com
You can access this information at any time on our websites.
A Information on data processing
Anti-cheat and fraud prevention technology
Public information, including user-generated content, online forums, blogs and profiles
Use of KALYPSO Services by minors
B Text of the declarations of consent
A Information on data processing by KALYPSO
KALYPSO Account
The use of some of the KALYPSO Services requires you to register a user account (hereinafter: "KALYPSO Account"). During the registration process, you will be asked to give us several pieces of information, in particular:
Confirmation that you are older than 16
When registering a KALYPSO Account you should choose a username which does not allow conclusions to be drawn about your person as other users can use your username to see the information contained in your player profile as well as your game statistics.
Additionally, if you wish to use the opportunity to acquire virtual currency for the purchase of paid services and gadgets in one of our games, the provision of further information shall be required (periodically as part of an additional registration process), in particular
Payment information (f.e. credit card information)
Further voluntary information
In the course of using the KALYPSO Services, the user may voluntarily add further information at a later time to their KALYPSO Account, for example when setting up a profile for internal user forums or player profile. This information could include the name, birthday, contact details, gender, pictures, personal preferences, personal relationships and other details relating to the person of the user. These can be edited by the user at any time. The data stored in relation to the forum or gamer profile is, where applicable, also visible to other registered users of the KALYPSO Services. They form the own outward presentation of the user within the forum or the profile pages and can, in addition, be used by us for statistical purposes in order to improve user-friendliness and to personalise our services as well as to display advertising based on your interests.
We provide users with the possibility of sending us support requests. In connection with such support requests, we may ask for certain information, including, but not limited to, information which helps us to allocate the requests, processing the requests and/or resolve underlying technical problems. That information may then be stored for the above purposes and allocated to the corresponding KALYPSO Account (if stated) until such time as permission to use that information is revoked:
User ID/Username
More detailed information on the relevant KALYPSO Service and on the problem which has arisen
Security question and answer (for identity verification)
Payment details for any refunds which may be due
We use the data you provide during registration in order to open an individual KALYPSO Account for you to enable you to use the KALYPSO Services, to satisfy your requests, to fulfil your orders and to send you confirmation of purchases and other account and use related information. In addition to that, we use the data for statistical purposes in order to improve user friendliness and to promote the service. Where necessary, we also use the information related to your KALYPSO Account to tailor the advertisements displayed within our services to your specific interests by assigning you to certain interest groups on the basis of this information. We use the information related to your KALYPSO Account for the following purposes in particular:
to analyze the performance of our services, in order to ensure the proper operation of our services and to identify and remedy software errors and security risks as well as to improve our services according to our users' requirements;
to enable you to create a personal profile;
to enable your (personalised) use of our website and services including enquiries and requests regarding product and customer service, advertising and log-in;
The data will generally be stored to the KALYPSO Account until the account is deleted. Where the use is subject to declarations of consent, it will continue until receipt of a notification of revocation. Please note that we may be obligated, on the basis of statutory obligations, in particular provisions relating to tax law and commercial regulations, to archive the relevant personal data even beyond the effective date of your revocation. The data will be deleted after the relevant statutory time period.
d) Legal basis
The legal basis for the collection and processing of your personal data is Article 6 paragraph 1 lit. a of the GDPR if you have granted us explicit consent, Article 6 paragraph 1 lit. b of the GDPR if the data processing is necessary for the performance of our contract, and Article 6 paragraph 1 lit. f of the GDPR if we can assert a legitimate interest in the data processing.
In addition to the information you actively provide us with, we automatically collect a range of data as users use our websites and other KALYPSO Services, in particular on the manner and extent of the use of our services, which requires no action on the part of the user.
Automatically collected data includes data, which is not directly related to your person, such as the IP address allocated to you at the time of access (in anonymised form), the duration of the access, the pages displayed and other data automatically conveyed by your PC, e.g. in the form of log files with information, in particular, on the hardware you are using, your operating system, browser information, language settings, your screen resolution and your internet service provider.
In the course of the use of our KALYPSO Services we also collect a range of service related data, e.g. on the functions of a service used by you, game statistics, number of points and achievements attained, user rankings and the time which you spend on our games as well as the pages and links which you visit in the course of using our services. This information will be stored and allocated to your KALYPSO Account and used for the statistical evaluation of your use (see below).
We use your data to facilitate your use of our services, to correct technical problems, to ensure the continuous functioning of our products and services and to improve and further develop these according to the needs of our users. We use the automatically collected usage data, which is stored without being linked to your KALYPSO Account, for the following purposes:
to tailor the advertisements displayed within our services to your specific interests by assigning you to certain interest groups on the basis of this information.
In addition, your game statistics aid the evaluation of your skill level and the creation of a ranking in relation to other users. Insofar as you participate in tournaments or other online game events, the statistical data generated by your participation (such as, for example, your results, placings and successes) will be visible, under your username, to other users of our services. We use this information for the creation and publication of rankings and comparison lists to highlight the competitive nature, which is an essential factor of our Services.
Cookies are small text files which are stored on your computer, or other end device, when you use our services. Usage data can be stored in these cookies, in order to record your preferences, log-in details and settings for future visits, to identify illegal usage of our services or to personalise the advertisements displayed within our services, or on the websites of other providers, to the respective user. Where necessary, cookies will be used to create links to information regarding purchases you make, pages you visit or games you play. This information will be used, for example, to track your shopping basket and ensure that you are not repeatedly shown the same advertising. Moreover, we use cookies to offer you content and advertisements that are tailored to your interests and to record your usage of the website or other KALYPSO Services for statistical purposes.
In addition to the cookies we set during the use of our service, additional cookies may be set, where applicable, by third party providers when you visit our website. This occurs because we have commissioned third parties to collect information for us, for example for statistical usage analysis (e.g. as part of the use of Google Analytics); it also occurs because our sites contain content or advertisements of third parties. Where required, your browser connects for the purpose of accessing such third party content, directly with the servers of the third party providers, thus enabling those providers to place their own cookies on your end device.
Under certain circumstances, we also use flash cookies on our sites, also known as "local shared objects", which use Adobe technology. Flash cookies are small files which are similar to the browser cookies described above and are used to store website settings to enable the personalised appearance of the site. Like normal cookies, flash cookies appear on your PC as small files. You can adapt your settings under the point "Global Storage Settings" on the Adobe website. For further information on the Flash Player security and data protection, visit the Adobe website at www.adobe.com and the Macromedia website at http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html.
Please note that if you deactivate cookies you might not be able to use some of the features and functions for the use of our services which require cookies. The cookies set by us have a maximum life span of 6 months. The cookies we use have a maximum lifespan of six months.
e) Internet log files
Where necessary we also store internet log files which your PC automatically transmits to our webserver. These log files typically contain information about your computer or your end device, in particular browser type/version, operating system used, URL of the linking websites and date and time of the access.
f) Analytical metric tool and other technologies
KALYPSO uses an own analytical metric tool and third party analytics technologies (see more detailed information below), to collect data when you play our games. These tools and technologies collect information about your computer, browser, your operating system, your use of features and pages, any application software used and information about the manner and extent of use of our games, including game metrics and statistics and your purchasing behaviour.
We sometimes use Google Analytics on our websites, a web analytics tool from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies" which are stored on your PC and which enable an analysis of your use of the website. The information obtained by the cookies about your use of this website will generally be transmitted to a server in the USA and stored there. We use Google Analytics on our websites, however, with an IP anonymisation tool, with which your IP address, when collected by Google Analytics, will, in member states of the European Union or in other states which are party to the Agreement on the European Economic Area, be masked beforehand and thus will be exclusively transmitted by Google in anonymised form. Google uses the collected information to statistically evaluate your use of our website for us, to create reports on website activities and to provide further services related to the website and the internet usage for us. The IP address transmitted by your browser in the scope of Google Analytics will not be combined with other data from Google.
If you are on one of our websites, you can deactivate the Google Analytics function by clicking on the following link:
Alternatively, you also can deactivate the Google Analytics function with a browser add-on, which you can download at https://tools.google.com/dlpage/gaoptout. To do this you must install that browser add-on. This will prevent the analysis information from being sent to Google.
This tag sets up a direct connection to Facebook’s servers when you visit our website. This informs the Facebook server which of our web pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the social network Facebook you will then be shown personalised, interest-related Facebook ads. Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our justified interest in the above purpose.
For this purpose you can deactivate the remarketing function “Custom Audiences” by clicking on the following link:
You can find more detailed information on Facebook’s collection and use of data, your associated rights and options for protecting your privacy in Facebook’s privacy policy: https://www.facebook.com/about/privacy/.
Our website uses
g) Clear GIFs and tracking pixels
h) How long is basic user data stored?
Unless we have additional consent or we are statutorily or contractually obligated to retain data, we will only store your data as long as your account is active or as long as is necessary to provide you with our services and to achieve the corresponding purpose.
i) Legal basis
3. Anti-cheat and fraud prevention technology
When you play online we monitor the gameplay through so called "anti-cheating software" to establish whether the user is using cheating software or is interfering with the gameplay intended by the game in any other unauthorised way ("cheating"). This anti-cheating software is installed together with the game on your end device.
Whenever you connect to our game online, the anti-cheating software checks the course of your game, the game files, and the working memory (RAM) of your hardware (when operating) to identify unauthorised third party programs running simultaneously with your game and modifications to game files which facilitate or support cheating. "Non-authorised third party programs" in this context means, for example, "add-ons", "mods", "hacks", "trainers", or other "cheats" which enable you to interfere with or modify the gameplay intended by the game.
In the event that the anti-cheating software discovers the use of an unauthorised third party program, or any other prohibited interference in the gameplay of the game, the game will automatically end and we will receive the information that a respective violation has occurred on your KALYPSO Account. This notification will include information on the date, time and classification of the violation. The anti-cheating software will be deactivated when you end the connection to the game server.
Generally, we do not pass on any personal user data to third parties without your express prior consent. In certain circumstances, you have the option of sharing information with others yourself as part of the KALYPSO Services, e.g. if you give out personal information in a publically accessible player or forum profile.
In order to provide some of the KALYPSO Services we work with service providers (e.g. payment service providers, hosting providers) who may, in the course of providing the respective service, process personal data on our instruction and on the basis of a commissioned data processing agreement.
Otherwise, your data will only be passed on in special exceptional cases, where we are obligated or entitled to do so by statute or upon binding order from a public authority. In such cases, this is implemented through legitimate interest in accordance with Art. 6 para. 1 lit. f) of the GDPR.
We store and process data collected in relation to the use of KALYPSO Services, exclusively on servers located inside the European Union.
We undertake appropriate efforts to protect your personal data and to ensure the security of our systems using the relevant latest technology. To this end, we use, among other things, state of the art encryption methods. At the same time, it should be noted that no type of transmission via the internet or method of electronic data storage is 100% secure. We can therefore offer no guarantee against unauthorised access to our servers and systems.
We use a variety of plugins for social media platforms on our website for the below companies:
Twitter: Twitter Inc., 1355 Market Street, Suite 900,
data protection information: https://twitter.com/privacy?lang=de
Facebook: Facebook, Inc., 1601 Willow Road, Menlo Park,
data protection information: https://de-de.facebook.com/policy.php
Steam: Valve Corp., Inc., NE 4th Street, Bellevue, Washington 98004, USA
data protection information: http://store.steampowered.com/privacy_agreement/
Twitch: Twitch Interactive, Inc. 225 Bush Street, 9th Floor, San Francisco, California
94104, USA
data protection information: https://www.twitch.tv/p/privacy-policy
Vk.com: Mail.Ru Group, 1-N, bld. 12-14, Lit. A, Khersonskaya st., St. Petersburg, Russia, 191024
data protection information: https://vk.com/privacy
In order to protect your privacy, we integrate social plugins in such a way that they do not transfer data to the respective platform operator without your intervention. The plugins we integrate require either prior activation by you (recognizable by a corresponding activation button next to the plugin icon), or the communication with the platform operator runs through the intermediate connection of our own server, so that no direct data flow is conducted with the platform operator through your browser.
Please note that, in the event that you actively share content via the integrated social plug-ins, information nevertheless flows to the respective platform provider and shall be assigned there to your existing Kalypso account (where applicable); additionally, it shall be stored and used in accordance with the data protection conditions of the respective platform operator. Therefore, please obtain further information about the type and extent of data usage from the respective platform operator before actively using the social plugins.
8. Content posted by the user in public forums, blogs, chats and profiles
When using the KALYPSO Services, from time to time you will be given the option to publish information relating to your person in our online chats, blogs, walls or in user profiles visible to the public or in similar forums on our websites and/or as part of our services. Any Information you disclose in one of these forums is non-encrypted, public information which can be seen by other users of the relevant service and, if published on a website, also by any third parties. In this respect, you cannot expect the protection or confidential treatment of this information. You should note that all information, shared by you in the scope of these public activities, which enables the identification of your person, can be read, recorded, used and processed by other users in order to send you messages. We accept no responsibility for the information made public by you in these forums which can be used by other users to identify your person. Please also note that in the scope of normal internet activities, in certain circumstances, specific technical information is sent to third parties from your browser, such as advertising networks or analytics companies.
We assume no responsibility for the videos, images or photos made public by you of your own volition within any KALYPSO Services.
9. Use of KALYPSO Services by minors
Many KALYPSO Services are intended for a wide range of ages in their user base. We do not intentionally collect personal data of minors. To the extent we request information on age for the use of our services and a user identifies themselves as under the age of 16, we will either collect no data from this user or ensure that we have the consent of their parents for the collection, use, processing and disclosure of the personal data of the child.
Please note as a parent or legal guardian that in consenting for your child to use KALYPSO Services this can also include access to internal communication services and forums, in which posts by your child may be available to a wide public and through which your child may potentially communicate with users of all ages and give out personal details to these users.
Parents can change or revoke the consent granted and, with an email to the address above, view, edit or apply for the removal/deletion of the personal data of their child.
In the event of a change to this Privacy and Cookies Policy with the effect that the collection, use, processing or disclosure of the personal data of the child, for which consent was granted, is expanded we shall notify the relevant parent.
We would encourage you to talk with your child about communication with strangers and giving out personal information online. We will in no way make the participation of a child in an activity - such as a tournament - dependent on giving us more personal data than would reasonably be seen as necessary for participation.
According to the provisions of the GDPR and in accordance with the relevant provisions of Union and national law, you are entitled to the following rights within the scope of the respective regulation.
a) Right to information (Art. 15 of the GDPR)
You may request confirmation from Kalypso as to whether personal information relating to you is collected, processed and stored by Kalypso. If such collection, processing and storage exist, you may request from Kalypso (inter alia) any information on the purpose for which the personal data is collected and processed as well as information on the planned duration of the storage of your personal data. Please address your written request for information by post to Kalypso Media Group GmbH, Wilhelm-Leuschner-Strasse 11-13, D-67547 Worms or by email to support@kalypsomedia.com.
b) Right to rectification and completion (Art. 16 of the GDPR)
If the collected, processed and stored personal data relating to you is inaccurate or incomplete, you have the right with respect to Kalypso to the rectification and/or completion of your personal data.
c) Right to the restriction of processing (Art. 18 of the GDPR)
You may request to restrict the processing of the personal data relating to you.
d) Right to erasure (Article 17 of the GDPR)
You may request of Kalypso that the personal data relating to you be erased immediately. Kalypso is required to erase this data immediately, where necessary, if the personal data relating to you is no longer necessary for the purpose for which it was collected or otherwise processed, or if you have revoked your consent to that which the collection, processing and storage refers. There is no right to erasure if, inter alia, the processing is necessary to fulfill a legal obligation which requires the collection and processing under the law of the Union or of the Member States to which Kalypso is subject, and also if the collection and processing is necessary for the assertion, exercise or defense of legal claims.
e) Right to data portability (Art. 20 of the GDPR)
You have the right to receive personal data relating to you—which you had submitted to us as the controller for the data collection—in a structured, commonplace and machine-readable format. You also have the right to transfer this data to another data controller without interference from the data controller to whom the personal data had been provided.
f) Right to object (Article 21 of the GDPR)
For reasons that arise from your particular situation, you have the right to object at any time to the collection and processing of the personal data relating to you which is carried out pursuant to Article 6 paragraph 1 lit. F of the GDPR.
g) Right to revoke the declaration of consent (Article 7 of the GDPR)
If you have consented for us to collect and process your personal data, you have the right to revoke your data protection consent declaration at any time.
h) Right to complain to a supervisory authority (Article 77 of the GDPR)
You have the right to complain to a regulatory authority, particularly in the Member State of your place of residence, your place of work or the place of the alleged infringement, if you believe that the collection and processing of the personal data relating to you is in breach of the GDPR.
i) Rights regarding direct advertising (Article 21 of the GDPR)
If we process your personal data in order to pursue direct advertising, according to Art. 21 para. 2 of the GDPR you have the right to object at any time to the processing of the personal data relating to you for the purposes of such advertising; this also applies to profiling, insofar as it is associated with such direct advertising. In the case that you object to the processing for the purpose of direct advertising, we shall no longer process your personal data for these purposes.
To assert your rights or for questions on the topic of data protection, you can contact us at any time by post at Kalypso Media Group GmbH, Wilhelm-Leuschner-Strasse 11-13, 67547 Worms, Germany or by email at support@kalypsomedia.com. We will be happy to help you.
B Declarations of consent
During the registration process for our KALYPSO Services or during their use you have, where applicable, granted us your express consent to use your data. You can download the content of this consent for yourself at any time.
You can revoke consent you have granted at any time, effective from that point forward, by deleting your account or sending a notification of revocation to us by post or by email. We hereby note that we may be obligated, on the basis of statutory obligations, in particular provisions relating to tax law and commercial regulations, to archive the relevant personal data even beyond the time the revocation takes effect. The data will be deleted after the relevant statutory time period.
Please note that if you do not consent to the use of your data or revoke your consent, you may not be able to use the KALYPSO Services or may only be able to use them to a limited extent.
1. Registration via a Kalypso account
As part of the registration for a Kalypso account, you have also agreed, by activating the relevant check box, to the processing of your personal data to the extent set out below:
We may store the information provided by you in the course of the registration process (email address, username, password) until the revocation of your KALYPSO Account and use this for the identification of your person during log-in and for communication when providing our services. In addition to that, we use the data for statistical purposes in order to improve user friendliness and to promote the service. We may also use your email address to inform you about current events in relation to our services such as discount promotions, new developments, other services, events and competitions offered by us.
We can store further information and content (e.g. real name, home address, birthday, telephone number, gender, hobbies) which you voluntarily disclose when creating a player profile or a forum profile in the scope of the KALYPSO Service, to your KALYPSO Account and use that further information to the same extent as your original registration details. Where necessary, we also use the information saved in relation to your KALYPSO Account to tailor the advertisements displayed within our KALYPSO Services to your specific interests by assigning you to certain interest groups on the basis of this information. All data which you disclose in your public player profile or a public forum profile can also be seen by other registered users.
When you use our game we automatically collect a range of usage data, without your active input, on the game results and number of points, usage times and, where applicable, particular achievements attained via your account. This data is used for the creation of statistics and rankings as well as the outward presentation of your KALYPSO Account. We store these game statistics to your KALYPSO Account. Your game statistics together with your username are also visible online through your public player profile to other registered users and, in the form of rankings, where applicable, also to non-registered third parties.
Insofar as you use the additional paid extras within our services, you may have to disclose further details to the payment service provider during the purchasing process (first name and surname, home address, date of birth, telephone number and, if applicable, payment details, gender). We merely receive information on the payment made and the method of payment as well as, in accordance with the privacy policy of the relevant payment service provider, the option of receiving, where necessary (e.g. in the event of legal disputes) your name and contact details as well as more detailed information on the transaction. We can link the transaction data passed on by the payment service provider with the data already stored in relation to your KALYPSO Account. We also collect and store information on transactions conducted by you for tax law reasons as well as to be able to offer you adequate customer support and to uncover cases of abuse.
Finally, we also use technologies and tools which automatically collect data on your use of our KALYPSO Services and on the use of advertisements we place on third party sites and newsletters (so-called conversion tracking). This also includes data automatically transmitted by your browser, such as your IP address, the length of time of access, the pages displayed and information on the hardware used by you, your operating system, browser information, your screen resolution and your internet service provider. This data will be collected by us and statistically evaluated in pseudonymised form, in order to analyse the use of our KALYPSO Services and thus improve the Service, adapt it to your requirements and detect security risks. Where necessary, we also use this information to tailor the advertisements displayed within our services to your specific interests by assigning you to certain interest groups on the basis of this information.
When signing up to our newsletter, you have agreed, by activating the relevant check box, to the processing of your personal data to the extent set out below:
You agree that we, as part of our email newsletter, may regularly send you information on our products and services offers in the area of games and special promotions and events in connection with our services. You can contact us at any time by post at Kalypso Media Group GmbH, Wilhelm-Leuschner-Strasse 11-13, 67547 Worms or by email to support@kalypsomedia.com. We will be happy to help you.