Source: https://board.en.nostale.gameforge.com/index.php?thread/2502-game-rules/&postID=17326
Timestamp: 2019-08-24 15:38:36
Document Index: 333057414

Matched Legal Cases: ['§1', '§2', '§2', '§2', '§3', '§3', '§6', '§7', '§10', '§11', '§12', '§13', '§14']

Game rules - News about NosTale - Nostale EN
Mimi Mentor's International Corner
§1 Names
§2 Behaviour
§2a Ingame Behaviour
§2b Trading Behaviour
§3 Game Chat
§3b Real Life Threats
§6 Account data
§7 Contact with the NosTale Staff
§10 Procedure for objections to a ban
§11 Reporting a breach of the rules
§12 Item Refund
§13 Behaviour Board / IRC
§14 Measures
Player, Family and Shop names that are insulting, racist, drug related, radically right- or left-wing, and/or vulgar or evoke slander or other illegal activities, are prohibited and can be deleted without preliminary warning.
Players using names of the NosTale team or names just like them, will be banned without preliminary warning. Nickname additions like ''GM'', ''GA'', etc. are also prohibited.
Shop Names will only be allowed in English.
Characters or family names which contain asian characters or blank spaces due to using ASCII code are prohibited and the characters will be deleted and the families will be asked to rename themselves.
Please be kind to other players and to the staff and treat them respectively. Any rude, threatening, insulting, racist, drug-related, radical right- or left-wing and/or vulgar behaviour is strictly forbidden and will be swiftly penalized.
You may contact a GM as soon as you have discovered a breach of the rules. The case has to be proven by one or more significant screenshot/s. The screenshot can not be edited, nor can it be older than 3 weeks.
Please note that there is a difference with what someone find offensive - felt insults are not always insults. Every player will react differently on certain things. The NosTale Staff and only the NosTale Staff will determine what is and what is not seen as offensive, this will be determined on a case by case basis.
Extorting players is not allowed and will result in a permanent ban.
Your attention has to be on the screen while playing, otherwise it is possible that you can't react to approaches from team members.
The entrance/exits of a portal must remain accessible at all times. By sitting on or near a portal you risk a kick from the server.
Scamming is prohibited and will be penalized with a game expulsion.
To ask the NosTale staff for items, gold or other objects is prohibited and will be penalized.
The NosTale staff will not replace any items that were lost due to self-inflicted actions (f.i. Scam).
The official language in all the NosTale.co.uk services is English, this includes, but is not limited to: Game Server, Board and IRC official chat-rooms.
This also includes: General Chat, Party/Raid Chat, Family Chat, Whispers, Personal Messages
Please consider your use of language. Do not use foul language; it will be penalized even if you did not intend to insult anyone.
Please do not spam. The repeated sending of the same or a similar message is not allowed.
Messages that include information about cheats, hacks, bots or similar programs are prohibited and will be penalized.
Advertising other websites or games, that are not part of Gameforge, is prohibited. The mere mentioning of them is not considered as advertisement though and is permitted.
Any Real Life threats made against either staff, players or Gameforge representative will result in a permanent exclusion from any of the Gameforge related services.
If you find a bug and use it to your advantage you risk a permanent ban of your account(s). Bugs have to be reported to the NosTale staff either by Mail, IRC, Board PM or Support Ticket.
Manipulating the NosTale Game Client in any way is strictly prohibited and will result in a permanent ban of your account.
The use/distribution of any software for NosTale that is not created by Gameforge / Gameforge4D or released by Gameforge / Gameforge4D will result in a permanent ban of your account.
Each player has to keep their account data secret. You are not allowed to give this data to others. This includes (but is not limited by) your account/login name and your account password. You risk your account being hacked/compromised.
It's prohibited to give away and/or ask other players for their account data, you risk a permanent account ban.
The NosTale team will NEVER ask you for account data including password, so don't give it out to anyone, please do not include it in tickets, your character's name will be enough.
The instructions and decisions of the NosTale team are to be respected and followed.
GMs are not allowed to give items and money to players or to help them leveling.
You shouldn't trade GMs or invite them in a guild, party or raid.
Please use the Board, the IRC or the Support System (http://support.nostale.co.uk) if you are seeking for help or have questions. It's harder for the Game Staff to help you InGame.
In case you got banned or you received a penalty, always contact the staff member, that banned/penalized you.
Ban discussions are prohibited on the Board and in the IRC.
If you have any complaints about a GM contact a SGM. For complaints about a SGM contact the GA. The CoMa should always be contacted as the last instance (for complaints about a GA). The hierarchy has to be strictly followed.
During events you must follow instructions from any GM. By not following his/her instructions you risk exclusion from that event.
Reclamations are to be sent via Support System, E-Mail or IRC.
Asking the staff for prizes or rewards is prohibited.
It is permitted to own more than one account. Should one of the accounts receive a permanent ban all other accounts of the player will be banned simultaneously.
It is strictly forbidden to share or transfer your account.
If two or more individual accounts are within the same household or connection, please notify the Game Team of the account names via Support System to avoid unnecessary bans (could happen if another person in your household received a permanent ban and your account is then banned as a Multiaccount).
Also you should notify the Game Team if an Internet Stick is used because you could be sharing the same IP with other people.
A subsequent notification (that is: after a ban) is not possible.
If you want to object to your ban you have to contact the responsible SGM or GA via Support System. You can find it here: http://support.nostale.co.uk
Please provide all required information so your case can be dealt with as fast as possible.
If an objection is 3 months or older, we will be unable to process it.
Please provide us with one or more significant screenshot/s. They should be completely unedited (no cutting-out, censoring, etc).
Faking screenshots with the intention to trick the Game Team is prohibited and will be penalized severly.
We will not deal with screenshots that are older than 3 weeks (apart from extreme cases like sexual harassment, racism, etc).
Items will only be replaced if:
- they were lost due to a Bug
- you did not receive paid NosMall Items.
- you lost/deleted a Quest Item and can't finish your Quest
The Game Team is permitted to penalize InGame if players commit severe breaches of the rules in the forum or in the IRC, such as Real Life threatening, heavy insulting, heavy slandering, repeated offenses.
Depending to severity of the offense the following measures may be carried out:
- friendly tip to follow the rules
- banning of the account
The NosTale-Team reserves the right to exclude a player from the Game without the declaration of reasons. The Management reserves the right to change the Rules at any time. NosTale underlies the Terms and Conditions of Gameforge 4D.
For details read: Gameforge 4D T&C