Source: https://www.dpd.com/de/en/datenschutz/
Timestamp: 2020-08-08 15:28:49
Document Index: 4212162

Matched Legal Cases: ['Art. 6', '§26', '§39', '§41', '§41', '§41', 'Art. 6', 'Art. 6', 'Art. 28', 'Art. 6', 'Art. 6', 'Art. 28', 'Art. 6']

As a company under private law DPD is in particular subject to the provisions of the the EU General Data Protection Regulation (GDPR), the latest version of the Federal Data Protection Act (BDSG new), the Postal Services Act (PostG).
For this reason we process your data as a rule on the basis of Art. 6 (1a – consent), 6 (1b – contractual relationships), 6 (1c – legal requirements) and 6 (1f -legitimate interest) of the GDPR, §26 BDSG new (employee data) and §39, §41, §41a-§41c of the Postal Services Act (PostG) (shipment, invoicing and master data). Further information is provided below and within the descriptions of individual services.
Web analysis, cookies and advertising services
When you visit this website, data which could possibly permit identification is temporarily stored on our web servers.
The following data is collected: IP address, host name of the accessing computer, the website via which you accessed the DPD website, the pages of the DPD website which you visited, the date and duration of your visit, a message indicating successful access, the volume of data transferred, the type of browser used and the operating system. Other personal data such as your name, address, telephone number or email address are not recorded. An exception to this is if you provide this data of your own accord, for example by filling out an online contact form, registering, taking part in a survey or entering into a contract.
The temporary storage of this data is necessary in order to enable the trouble-free provision of the website. In order to ensure the functionality of the website and the security of the information technology systems, further storage is implemented in log files. These purposes also include the legitimate interest in data processing. The data is processed on the basis of Art. 6 Section 1 (f) of the GDPR.
DPD Deutschland GmbH uses various technologies to evaluate the use of our website and to display advertising. This is done either on the basis of our legitimate interest in optimising the web service for you in accordance with Art. 6 Section 1 (f) of the GDPR, and in accordance with Art. 28 of the GDPR which covers contract processing involving appropriate service providers such as advertising agencies or website service providers, or on the basis of the provision of consent in accordance with Art. 6 Section 1 (a) of the GDPR via our consent management tool Sourcepoint.
As soon as the purpose of the data collection is no longer applicable, the data will be deleted immediately.
DPD Deutschland GmbH uses tracking software to determine how many users visit our website and how often. This software is not used to collect individual personal data or individual IP addresses. The data is used exclusively in anonymous and summarised form for statistical purposes and for the further development of the website.
"Cookies" are small text files that are used to store specific information on your device during your visit to the website. The cookies help to determine the frequency and number of users of this website. In addition cookies ensure that the use of the DPD Deutschland GmbH website is as convenient and efficient as possible for you.
DPD Deutschland GmbH participates in the IAB Europe Transparency and Consent Framework and complies with the relevant specifications and guidelines. This initiative promotes responsible data protection settings within the digital advertising industry, and offers users greater transparency and better control over how their data is processed for tracking purposes.
When you access this website, a cookie banner informs you that by using our website you consent to the use of cookies. You can adjust your own advertising settings at any time using the corresponding function in the cookie notice and object to the use of cookies. If the user has given his or her consent, the legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 Section 1 (a) of the GDPR. An overview of our advertising partners can be obtained via this link.
DPD uses third-party software for the placement of online advertising. This software programme is the Google DFP Small Business Server, a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, California, 94043, USA. DPD Deutschland GmbH uses this service exclusively to manage customer banners and its own banners without the use of third-party networks, in order to reduce the generation of cookies on your system to a minimum. Although our website does not display any interest-based advertisements from Google, Google does collect anonymous user data. You can deactivate interest-based ads using Google's ad settings: [http://www.google.de/settings/ads]. For more information, please see the Google privacy policy & terms of use with regard to advertising: [http://www.google.de/policies/technologies/ads]
You can see the purpose and duration of validity of all other cookies set by us in the following table:
"Login with Apple ID"
If you use your Apple ID when logging in to DPD, you can register or log in with your Apple account. You will then be forwarded to the Apple website. For the iOS app the process takes place entirely within the operating system. For the login you will need the email address which is stored with Apple. This is required for identification purposes in order to create a secure DPD account for you and is stored with us. Your Apple profile and your DPD account are permanently linked via the email address. You can remove this link at any time on the Apple website.
DPD never learns your Apple access data. You can read how Apple handles privacy settings in the Apple data protection notices; these are also the valid regulations governing this possibility of logging in and registering with DPD.
When a parcel has been successfully delivered, the consignee has the opportunity to rate our service. If the rating of our service has been saved, there is also the option to give a rating on Google. After clicking on the "Rate on Google" button, the user is then redirected from the DPD platform to the Google website via a link.
When a parcel has been successfully delivered and this has been rated positively by the consignee, there is the option of giving the delivery driver a digital tip via PayPal. A requirement is that the delivery driver has registered for the tipping function. Here the user can select an amount and is then redirected by the DPD platform to the PayPal website, where he or she has to log in with the relevant PayPal access data. After logging in the user is shown the transaction details (account linked to PayPal and the amount of the tip). After confirming the transaction on the PayPal website, the user is redirected back to the DPD platform, where he or she has to confirm the payment details for the tip once more. A click on the button "Pay now" triggers the transaction in which the user gives the delivery driver the tip. Finally the user is shown a page which confirms the successful transaction.
In order to ensure the correct delivery of shipments to the right consignee DPD requires a range of data, which is as a rule provided by the consignor. In addition to details of the address, parcel type and parcel shipping options, the data may include further information which will, for example, enable us to notify the consignee of the delivery or when parcels are picked up at the parcel shop (e.g. ID card/passport number). In compliance with postal legislation in postal services, DPD processes this data in a shipment-related way and only for delivery purposes. The details which are provided are used exclusively within the DPD network for delivering shipments and invoicing services, or for clarifying issues relating to shipments (e.g. transport damage). DPD does not use consignee data for advertising purposes or for other personal analyses. Findings from DPD's delivery processes are only used in an anonymised form for the purpose of optimising delivery operations. Your data is not sold, rented out or exchanged. If we provide data to external service providers, this is implemented on the basis of Art. 28 EU GDPR (processing of orders) or other data protection regulations.
On our website we also offer users a chatbot so that they can get in touch with us. The data is entered into an input mask, transmitted to us and saved. The data is stored in our computer centres in Germany and France. We store this data for a period of six months, after which it is automatically deleted. The data can also be deleted beforehand on request. The data is not passed on to third parties. Insofar as the information collected in this way is personally identifiable, it will be processed in accordance with Art. 6 Section 1 lit. f GDPR on the basis of our legitimate interest in providing an effective customer service.