Source: https://www.searchmetrics.com/terms-and-conditions/
Timestamp: 2020-01-29 03:19:31
Document Index: 736794402

Matched Legal Cases: ['§ 288', '§ 288', '§ 288', '§ 5', '§ 1', '§ 2', '§ 9', '§ 536', '§ 3', '§ 11', '§ 14', '§ 2', '§ 288', '§ 3', '§ 4', '§ 5', '§ 4', '§ 10', '§ 2', '§ 288', '§ 288', '§ 2', '§ 5', '§ 7', '§ 14', '§ 3', '§ 288', '§ 288', '§ 288', '§ 5', '§ 1', '§ 2', '§ 536', '§ 11', '§ 14', '§ 2', '§ 3', '§ 288', '§ 3', '§ 4', '§ 5', '§ 4', '§ 3', '§ 10', '§ 14', '§ 1', '§ 2', '§ 288', '§ 1', '§ 7', '§ 10']

Our detailed Terms and Conditions (GTC) for consulting services, use of the Searchmetrics Suite, Searchmetrics Content Experience and Searchmetrics Shop.
For customers from the US and Canada
Software as a Service Terms and Conditions (USA & Canada)
Read full version | Text version | PDF version
General Terms and Conditions for Professional Services (USA & Canada)
Allgemeine Geschäfts- und Nutzungsbedingungen Searchmetrics Suite und Searchmetrics Content Experience
Allgemeine Geschäftsbedingungen Searchmetrics Beratungsdienstleistungen
Allgemeine Geschäftsbedingungen Searchmetrics Shop
For customers from all other countries
Software as a Service Terms and Conditions (ROW)
General terms and conditions Searchmetrics Consulting (ROW)
General terms and conditions Searchmetrics Shop (ROW)
These Software as a Service Terms and Conditions (together with any applicable Offer issued hereunder, the “Agreement”), effective as of the date set forth on an applicable Offer (“Effective Date”), is between Searchmetrics, Inc., a Delaware corporation, with an address at 1100 Park Place, Suite 150, San Mateo, CA 94403 (“Searchmetrics”), and the Customer named in the Offer (“Customer”). Searchmetrics and Customer agree as follows:
Scope of Agreement. The Agreement sets forth the terms and conditions under which Searchmetrics will provide access to the Software and/or Searchmetrics API (as defined below). Professional Services and Content Services (as defined below) may be ordered subject to the Searchmetrics Professional Services Terms and Conditions.
a. “Affiliate” with respect to a party to this Agreement, means any person or entity that directly or indirectly controls, is controlled by, or is under common control with that party (but only during the period in which that person or entity meets these requirements), where “control” means the right to exercise, directly or indirectly, the power to direct or cause the direction of the affairs, policies or management of a person or entity, whether through the ownership of voting securities, by contract, as trustee or executor, or otherwise.
b. “Confidential Information” means information that one party (the “Disclosing Party”) provides to the other party (“Receiving Party”) during the term of this Agreement that is identified in writing at the time of disclosure as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.
c. “Content” means any text, video or other audio and sound data or images.
d. “Content Services” means services provided to Customer that are related to Content, including without limitation content creation, content optimization, and content strategy.
e. “Customer Content” means all Content created through or submitted to the Platform by Customer.
f. “Improvements” means any upgrades, updates, improvements, enhancements, modifications, or derivative works.
g. “Intellectual Property Rights” means any copyrights, trademarks, patents, trade secrets, and other intellectual property or proprietary rights arising under United States and/or foreign laws, statutes, treaties, conventions, or the like.
h. “Offer” means a document, prepared and transmitted to Customer by Searchmetrics, that provides Customer with the opportunity under this Agreement to purchase Software licenses or API access covering the period of time specified in such Offer. i. “Platform” means the web-based platform on the Searchmetrics Site through which Customer accesses and uses the Software as permitted under this Agreement.
j. “Professional Services” means consulting services provided to Customer, including without limitation analysis, audits, strategic planning, workshops, and supplemental training.
k. “Searchmetrics API” refers to Application Programming Interface access to Searchmetrics Data.
l. “Searchmetrics Data” means all data or other information made available to Customer through Customer’s use of and access to the Software and/or Searchmetrics API as permitted under this Agreement.
m. “Searchmetrics IP” means the Software (including modules like Searchmetrics API or plug-ins), the Software Content, the Searchmetrics Data, the Platform and any Improvements to any of the foregoing and all related Intellectual Property rights like but not limited to copyrights, trademarks, patents and database rights, and excludes any Customer Content.
n. “Searchmetrics Site” means app.searchmetrics.com, suite.searchmetrics.com or content.searchmetrics.com (whichever is applicable)
o. “Software” means the applicable Searchmetrics web-based software, such as Searchmetrics SuiteTM or Searchmetrics Content ExperienceTM, (including any associated media, printed materials and online or electronic documentation) in the version made available by Searchmetrics under this Agreement.
p. “Software Content” means all content (other than Searchmetrics Data) contained in the Software and their selection and arrangement, including all designs, text, graphics, video, information, music, and sound and other files, but not including Content subject to copyright or trademark of a Third Party or Customer Content.
q. “Third Party” means a person or entity that is not Customer or any of Customer’s Affiliates, or Searchmetrics or any of Searchmetrics’ Affiliates.
r. “User Data” means all data that Customer provides to Searchmetrics in connection with Customer’s access to the Software and/or Searchmetrics API, including, by way of example, the full name and business email address of user.
a. Access. Searchmetrics will provide Customer with the instructions to access the Software and/or Searchmetrics API (“Access Information”), as applicable. Customer is responsible for maintaining the confidentiality of the Access Information and for all activity conducted under such Access Information. Customer may provide access to its employees and officers and to its contractors and other representatives acting on its behalf (collectively, “Customer’s Representatives”), provided that the Customer remains liable for Customer’s Representatives’ access or use of the Software and/or Searchmetrics API not in accordance with this Agreement. Customer may not disclose or transfer the Access Information or otherwise provide any other person or entity with access to any part of the Software that requires use of the Access Information unless such person or entity is authorized under this Agreement. Customer undertakes to notify Searchmetrics immediately if it becomes aware that anyone has obtained the Access Information without authorization.
b. Subject to the provisions of this Agreement and the applicable Offer, and in consideration of payment of the contractual fees set forth in the Offer, Searchmetrics hereby grants Customer a limited, non-exclusive, non-transferable license during the Term, without the right to grant sublicenses, and solely in the United States and Canada, to:
i. access and perform the Software through the graphical user interface made available by Searchmetrics through the Platform, or access the Searchmetrics API (as applicable), solely for Customer’s internal business purposes; and
ii. display, download and export Searchmetrics Data received from the Platform or Searchmetrics API, as applicable, through the export and reporting functions provided by the Software (including modules like API or plug-in’s), solely for Customer’s internal business purposes.
c. During the Term, Customer hereby grants Searchmetrics, its Affiliates, and its and their successors and assigns hereto a limited, revocable, non-exclusive, royalty-free, worldwide right and license to (i) display, download, modify, reproduce, use, perform, distribute, store, and transmit Customer’s User Data and Customer Content in connection with providing and maintaining the services rendered to Customer and (ii) use Customer’s name and/or trade name for customer reference and marketing, advertising and promotional purposes.
d. Reserved Rights and License Restrictions. Customer agrees to comply with the provisions of this Agreement and all laws, rules, and regulations applicable to Customer’s use of the Searchmetrics IP. All rights not expressly granted to Customer in this Agreement are hereby reserved by Searchmetrics and its licensors. Without limiting the foregoing, except as expressly authorized in this Agreement, Customer may not and may not attempt to, nor may Customer permit, enable or request any Third Party to:
i. Copy, modify, create derivative works of, reverse engineer, decompile, reverse compile, reverse assemble, translate, disassemble or access without Searchmetrics’ authorization any Searchmetrics IP;
ii. Provide, transfer, sell, rent, lease, license, sublicense, distribute, disclose, display, or make available the Searchmetrics IP to any Third Party, or use the Searchmetrics IP for any purpose not expressly permitted under this Agreement, including for resale, aggregation or other commercial exploitation;
iii. Allow access to any Searchmetrics IP by any user or Third Party other than Customer’s Representatives acting on its behalf and subject to the terms of this Agreement;
iv. Remove, modify, or obscure any copyright, trademark, or patent notice, or other proprietary or restrictive notice or legend, contained in the Searchmetrics IP;
v. Use any type of bot, spider, virus, clock, automated query, script, timer, counter, worm, software lock, drop dead device, packet-sniffer, Trojan-horse routing, trap door, time bomb, or any other codes or instructions that are designed to be used to provide a means of surreptitious or unauthorized access or that are designed to distort, delete, damage, or disassemble the Searchmetrics IP;
vi. Use the Searchmetrics IP to develop, transmit, or store information that is unlawful, immoral, libelous, tortious, defamatory, threatening, vulgar or obscene, that is harmful to minors, or that infringes, misappropriates or otherwise violates Searchmetrics’ or any Third Party’s Intellectual Property Rights;
vii. Use the Searchmetrics IP to act as a service bureau on behalf of, or to otherwise provide processing services or support to, any Third Party;
viii. Use automated queries with the Platform, such as scripts, except that the automated query of data using the Searchmetrics API as described in the documentation (http://api.searchmetrics.com/documentation) is allowed, as applicable.
ix. Copy or use any Content of a Third Party displayed within the Platform that is subject to copyright or trademark;
x. Upload or copy and paste any Content into the Platform or use the Software and/or, Searchmetrics API in a way that breaches any law or infringes any organization’s or individual’s rights; or
xi. Contest, challenge or otherwise make any claim or take any action adverse to Searchmetrics’ ownership of or interest in the Searchmetrics IP.
User Data. Customer hereby represents and warrants that all User Data is accurate and complete. Customer further agrees to update any User Data as necessary to keep it accurate and complete, and that Customer will not represent itself as any other person or entity in connection with Customer’s access to or use of the Software and/or Searchmetrics API.
Ownership; Assignment. Customer agrees that, as between Customer and Searchmetrics, Searchmetrics and its parent company Searchmetrics GmbH (whichever is applicable) is the exclusive owner of all right, title and interest in, to and under all Searchmetrics IP, including all Intellectual Property Rights in and to the Searchmetrics IP. Searchmetrics hereby reserves all rights in, to and under the Searchmetrics IP not expressly granted to Customer under this Agreement. If Customer acquires any rights (other than the rights and licenses granted in Section 3.b) in or to any Searchmetrics IP, Customer hereby irrevocably assigns all such rights to Searchmetrics. At Searchmetrics’ request and expense, Customer agrees to perform any and all further actions and execute any additional documents that Searchmetrics may deem necessary or desirable to evidence, protect or confirm Searchmetrics’ or its designee’s ownership interest in, to and under the Searchmetrics IP, including making further written assignments in a form determined by Searchmetrics. Any Content Services shall be provided according to a separate written agreement or annex to this Agreement. Content such as images that may be displayed within the Searchmetrics Content ExperienceTM Platform are provided as examples and may be restricted by copyrights and trademark rights of Third Parties. Customer is responsible for ensuring that Customer Content does not violate the terms and conditions of this Agreement.
Audit. Upon reasonable advance written notice from Searchmetrics, Customer agrees to allow Searchmetrics to inspect Customer’s records, accounts and books (including all log file data) relating to Customer’s use of the Searchmetrics IP to document that Customer is using the Searchmetrics IP in accordance with this Agreement and all applicable laws, rules and regulations.
Payment. Customer agrees to pay Searchmetrics all fees set forth in the applicable Offer. Unless otherwise specified in the Offer, all fees must be paid in advance in U.S. dollars, exclude applicable taxes, and are not subject to any deductions, credits or other set-offs. Any fees not paid when due will bear interest from the original due date until paid at a rate equal to the lesser of (a) 1.5% per month or (b) the maximum rate of interest allowed by law.
Term. The term of this Agreement (the “Term”) is set forth in the Offer.
a. Suspension. Searchmetrics reserves the right to suspend Customer’s access to the Software and/or Searchmetrics API (without notice) if it determines in its sole discretion that Customer is in breach of section 3 or 15 of this Agreement or any applicable laws, rules, or regulations. Searchmetrics may suspend this Agreement in the event Customer fails to pay any fees payable under this Agreement and/or the Offer after receiving at least one notice of late payment with ten (10) days to cure such late payment. Searchmetrics is not liable to Customer for any loss or damage that may result from Customer’s inability to access the Software and/or Searchmetrics API.
b. Termination. Either party may, upon prior written notice to the other party, terminate this Agreement in the event of a material breach of this Agreement by such other party which remains uncured for a period of thirty (30) days after the breaching party receives notice of such breach.
c. Effect of Suspension and Termination. Without limiting any other provision of this Agreement, any suspension of this Agreement will not relieve Customer of its obligation to pay all fees agreed in the applicable Offer (including interest, if applicable), and Customer will be liable for any costs associated with any collection of fees, including attorneys’ fees and collection agency fees. Upon termination of this Agreement, all rights granted to Customer under this Agreement immediately cease, and Customer must delete or otherwise destroy all Access Information provided to Customer (and any copies thereof).
Trademarks. Customer agrees that, as between Customer and Searchmetrics, Searchmetrics and its parent company Searchmetrics GmbH (whichever is applicable) owns all right, title and interest in and to all trademarks and service marks used on or in connection with the Searchmetrics IP (“Searchmetrics Marks”). Nothing in this Agreement grants Customer any right or license to use any Searchmetrics Marks. Customer may not use metatags or any other hidden text that incorporates any Searchmetrics Marks or any marks confusingly similar to any Searchmetrics Marks.
Third Party Websites. The Software may contain links to websites controlled by Third Parties. Access to Third Party websites from the Software is at Customer’s own risk. Searchmetrics does not endorse or take responsibility for the content on other websites or the availability of other websites, and Customer agrees that Searchmetrics will not be liable for any loss or damage that Customer may suffer by using other websites. Customer is responsible for reading and complying with the terms of use and privacy policies that govern Customer’s use of Third Party websites.
Disclaimer. SEARCHMETRICS PROVIDES THE SEARCHMETRICS SITE AND SEARCHMETRICS IP TO CUSTOMER ON AN “AS IS” AND “AS AVAILABLE” BASIS. EXCEPT TO THE EXTENT EXPRESSLY SET FORTH IN THIS AGREEMENT, SEARCHMETRICS DISCLAIMS ALL WARRANTIES OF ANY KIND WITH RESPECT TO THE SEARCHMETRICS SITE AND SEARCHMETRICS IP, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. cUSTOMER CONTENT IS THE SOLE RESPONSIBILITY OF CUSTOMER. CUSTOMER ACKNOWLEDGES AND AGREES THAT SEARCHMETRICS DOES NOT ASSUME ANY, AND HEREBY DISCLAIMS ALL, RESPONSIBILITY AND LIABILITY FOR CUSTOMER CONTENT AND ANY MODIFICATIONS THERETO.
Limitation of Liability. NEITHER PARTY TO THIS AGREEMENT NOR ITS AFFILIATES, NOR ITS OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, SHAREHOLDERS, AGENTS, LICENSORS, REPRESENTATIVES, SUCCESSORS OR ASSIGNS, WILL HAVE ANY LIABILITY OR RESPONSIBILITY TO THE OTHER PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING OUT OF THIS AGREEMENT AND/OR CUSTOMER’S USE OF OR INABILITY TO USE THE SEARCHMETRICS SITE OR SEARCHMETRICS IP, EVEN IF ADVISED OF THE POSSIBILITY OF THOSE DAMAGES. EACH PARTY’S TOTAL LIABILITY TO THE OTHER FOR ANY CLAIM ARISING FROM OR RELATING TO THIS AGREEMENT OR CUSTOMER’S USE OF THE SEARCHMETRICS SITE OR SEARCHMETRICS IP WILL NOT EXCEED THE AMOUNT THAT CUSTOMER PAID TO SEARCHMETRICS FOR USE OF THE SEARCHMETRICS SITE OR SEARCHMETRICS IP IN THE TWELVE (12) MONTH-PERIOD PRECEDING THE DATE ON WHICH THE CLAIM ARISES.
a. Indemnification by Searchmetrics. Searchmetrics shall defend Customer against any claim, demand, suit or proceeding made or brought against Customer by a Third Party alleging that Customer’s use of the Searchmetrics Site or Searchmetrics IP as permitted hereunder infringes or misappropriates the patent, copyright, and trademark rights of a Third Party (a “Claim Against Customer“), and shall indemnify Customer for any damages, attorney fees and costs finally awarded against Customer as a result of, or for amounts paid by Customer under a court-approved settlement of, a Claim Against Customer; provided that Customer (a) promptly gives Searchmetrics written notice of the Claim Against Customer, (b) give Searchmetrics sole control of the defense and settlement of the Claim Against Customer (provided that Searchmetrics may not settle or defend any Claim Against Customer unless Searchmetrics unconditionally releases Customer of all liability), and (c) provide Searchmetrics with all reasonable assistance, at Searchmetrics’ expense. In the event of a Claim Against Customer, or if Searchmetrics reasonably believes that the Searchmetrics Site or Searchmetrics IP may infringe or misappropriate a Third Party’s Intellectual Property Rights, Searchmetrics may in its discretion and at no cost to Customer (i) modify the Searchmetrics Site or Searchmetrics IP so that they no longer infringe or misappropriate, (ii) obtain a license for Customer’s continued use of the Searchmetrics Site or Searchmetrics IP in accordance with this Agreement, or (iii) terminate Customer’s right to use such Searchmetrics Site or Searchmetrics IP upon thirty (30) days’ written notice and refund Customer any prepaid fees covering the applicable portion of the remainder of the Offer term after the effective date of termination. If a court orders Customer to cease using part or all of the Searchmetrics Site or Searchmetrics IP in connection with a Claim Against Customer, Searchmetrics shall take the actions described in subpart (i) or (ii) of the preceding sentence, or if Searchmetrics cannot accomplish (i) or (ii) in a commercially reasonable manner, Searchmetrics shall take the actions described in subpart (iii) of the preceding sentence, all at no cost to Customer.
b. Indemnification by Customer. Customer shall defend Searchmetrics and Searchmetrics’ Affiliates, and its and their respective officers, directors, employees, partners, shareholders, agents, licensors and representatives (“Indemnified Parties”), against any claim, demand, suit or proceeding made or brought against one or more Indemnified Parties by a Third Party arising from or based on Customer’s breach of this Agreement or alleging that Customer’s use of the Searchmetrics Site or Searchmetrics IP in violation of the terms of this Agreement infringes or misappropriates the patent, copyright, trademark or other intellectual property rights of a Third Party (a “Claim Against Searchmetrics”), and shall indemnify the Indemnified Parties for any damages, attorney fees and costs finally awarded against the Indemnified Parties as a result of, or for any amounts paid by any Indemnified Party under a court-approved settlement of, a Claim Against Searchmetrics; provided that the Indemnified Parties (a) promptly give Customer written notice of the Claim Against Searchmetrics, (b) give Customer sole control of the defense and settlement of the Claim Against Searchmetrics (provided that Customer may not settle or defend any Claim Against Searchmetrics unless Customer unconditionally releases the Indemnified Parties of all liability), and (c) provide to Customer all reasonable assistance, at Customer’s expense.
c. Exclusive Remedy. This “Mutual Indemnification” section states the indemnifying party’s sole liability to, and the indemnified party’s exclusive remedy against, the other party for any type of claim described in this section.
a. Confidential Information. The parties acknowledge that, in the course of performing their obligations under this Agreement, each may receive Confidential Information. “Confidential Information” means any and all information or data furnished in writing or orally to the Receiving Party which is (i) marked “Confidential” or “Proprietary” or (ii) should by its nature or consent be reasonably understood to be considered confidential or proprietary. Confidential Information includes, but is not limited to, any information, technical data or know-how that relates to research, products, services, customers, markets, software, developments, inventions, processes, designs, drawings, engineering, marketing, finances or trade secrets. Each party covenants and agrees that neither it nor its agents, employees, officers, directors or representatives will disclose or cause to be disclosed any Confidential Information of the Disclosing Party, except (a) to those employees, representatives, or contractors of the Receiving Party who require access to the Confidential Information to exercise rights under this Agreement and who are bound by written agreement, with terms at least as restrictive as these, not to disclose Confidential Information, or (b) as such disclosure may be required by law or governmental regulation, subject to the Receiving Party providing to the Disclosing Party written notice to allow the Disclosing Party to seek a protective order or otherwise prevent the disclosure. Nothing in this Agreement will prohibit or limit the Receiving Party’s use of information: (a) previously known to it without obligation of confidence, (b) independently developed by or for it without use of or access to the Disclosing Party’s Confidential Information, (c) acquired by it from a Third Party that is not under an obligation of confidence with respect to such information, or (d) that is or becomes publicly available through no breach of this Agreement. The Receiving Party acknowledges the irreparable harm that improper disclosure of Confidential Information may cause; therefore, the injured party is entitled to seek equitable relief, including temporary restraining order(s) or preliminary or permanent injunction, in addition to all other remedies, for any violation or threatened violation of this Section.
b. Destruction. Within five (5) days after a Disclosing Party’s request, the Receiving Party shall return or destroy the Disclosing Party’s Confidential Information; provided, however, that the Receiving Party shall be entitled to retain archival copies of the Confidential Information of the Disclosing Party solely for legal, regulatory or compliance purposes unless otherwise prohibited by law.
Injunctive Relief. The parties agree that any actual or threatened breach of Section 3 or Section 15 will constitute irreparable harm for which monetary damages would be an inadequate remedy, and that injunctive relief is an appropriate remedy for such breach or threatened breach. The parties agree that in the event of such breach or threatened breach, the aggrieved party will be entitled to seek immediate injunctive relief and may obtain an order restraining any threatened or future breach, without having to furnish proof of actual damages or posting a bond or other surety. Nothing in this Section 16 limits any remedies available to the aggrieved party at law or in equity for a breach of this Agreement.
a. Governing Law and Venue. This Agreement is governed by and will be interpreted in accordance with the laws of the State of California. The parties to this Agreement expressly exclude the application to this Agreement of the United Nations Convention on Contracts for the International Sale of Goods. The parties to this Agreement unconditionally and irrevocably consent to the exclusive jurisdiction of the federal and state courts located in San Francisco, San Mateo or Santa Clara County, California and waive any objection with respect to those courts for the purpose of any action or proceeding arising out of or relating to this Agreement or the transactions contemplated by this Agreement, and further agree not to commence any such action or proceeding except in those courts.
b. Notices. All notices, requests, claims, demands and other communications regarding this Agreement must be in writing and must be given or made (and will be deemed to have been duly given or made upon receipt) by delivery in person, by reputable overnight courier services (with signature required) or by registered or certified mail (postage prepaid, return receipt requested) to the respective parties to this Agreement at the addresses provided in the signature block.
c. Additional Terms. This Agreement, including the Offer and any other terms and conditions agreed between the parties in writing, constitutes the entire agreement between Customer and Searchmetrics regarding its subject matter and supersedes any prior agreements or understandings between Customer and Searchmetrics relating to the same subject matter. If any provision of the Offer conflicts with the provisions of this Agreement, the provision contained in the Offer will govern to the extent of the conflict. This Agreement may not be amended or modified except by a written instrument signed by an authorized representative of each party to this Agreement. The failure by either party to this Agreement to exercise or enforce any right or provision of this Agreement does not constitute a waiver of that right or provision in that or any other instance. If any provision of this Agreement is invalid, unlawful, void or unenforceable for any reason, then that provision will (if possible) be modified to the minimum extent necessary to render it valid and enforceable and the remaining provisions will remain in full force and effect, so long as the economic or legal substance of the transactions contemplated by this Agreement is not affected in any manner materially adverse to either party to this Agreement. This Agreement is personal to Customer, and Customer may not assign it without Searchmetrics’ express written consent. Any assignment in violation of this Section is null and void. As used in this Agreement, “includes” or “including” means “includes (or including), without limitation.”
Sections 3(c), 3(d), 5, 7, 9, 10, and 12-17 survive any termination of this Agreement.
General Terms and Conditions for Professional Services (USA & Canada) effective February 1, 2020
Scope of Agreement. These General Terms and Conditions for Professional Services set forth the terms and conditions under which Searchmetrics, Inc. (“Provider” or “Searchmetrics”) will provide professional services to Customer pursuant to one or more Offers accepted by Customer which reference these General Terms and Conditions (together, the “Agreement”).
a. “Affiliate”shall mean an entity that is either controlled by or under common control with a party.
b. “Confidential Information”means information that one party (the “Disclosing Party”) provides to the other party (“Receiving Party”) during the term of this Agreement that is identified in writing at the time of disclosure as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.
c. “Intellectual Property Rights” means any methodologies, know-how, technologies, software, database structure, copyrights, trademarks, patents, trade secrets, and other intellectual property or proprietary rights arising under United States and/or foreign laws, statutes, treaties, conventions, or the like.
d. “Offer” means a document, prepared and transmitted to Customer by Searchmetrics, that provides Customer with the opportunity under this Agreement to order Professional Services for the period of time specified in such Offer.
e. “Professional Services” (“Services”) means consulting services provided to Customer, such as training, workshops and technical recommendations, as described in the applicable Offer.
a. Provision of Services. In consideration of the payment by Customer to Provider of the applicable fees, Provider will provide to Customer the Services indicated on each applicable Offer. Provider shall perform the Services in a workmanlike manner consistent with generally accepted industry standards.
b. Additional Services. In the event that in the future Customer desires to obtain from Provider additional Services, the parties may execute one or more additional Offers, setting forth the additional Services to be provided by Provider to Customer, along with the applicable additional fees to be paid by Customer to Provider.
c. Customer Obligations. Customer agrees to provide Provider with such cooperation, materials, information, access and support which Provider deems to be reasonably required to allow Provider to successfully provide the Services. Customer understands and agrees that Provider’s obligations hereunder are expressly conditioned upon Customer timely providing such cooperation, materials, information, access and support. If there are delays for which Customer is responsible, such as subsequent requests for changes or delay in providing information, delivery may be postponed.
d. Approval. All Professional Services on a time and materials basis will be deemed accepted upon delivery to Customer. Searchmetrics must be notified promptly, in writing, regarding any necessary corrective actions for deliverables. If Customer does not respond within 5 working days, any deliverables will be deemed accepted.
e. Subcontractors. Provider reserves the right to use subcontractors or Affiliates to perform Services or parts thereof on Provider’s behalf. Provider will be responsible for the acts or omissions of each subcontractor or Affiliate of Provider and for their compliance with all of the terms and conditions of this Agreement to the same extent as Provider is responsible for its own acts or omissions under this Agreement.
a. Subject to the provisions of this Agreement and the applicable Offer, and in consideration of payment of the contractual fees set forth in the Offer, Searchmetrics hereby grants Customer a limited, non-exclusive, non-transferable license, without the right to grant sublicenses, to use the results or the reports delivered by Searchmetrics to Customer in relation to the Services and for Customer’s internal business purposes. The access to the Searchmetrics software (“Searchmetrics Suite“) is expressly excluded from this license.
b. Customer hereby grants Searchmetrics, its Affiliates, and its and their successors and assigns the perpetual, irrevocable, non-exclusive, royalty-free, worldwide right and license to (i) use, store, and transmit Customer’s data solely in order to provide the services rendered to Customer and (ii) use Customer’s name and/or trade name for customer reference and marketing, advertising and promotional purposes.
c. Customer agrees that, as between Customer and Searchmetrics, Searchmetrics and its parent company Searchmetrics GmbH (whichever is applicable) owns all right, title and interest in and to all trademarks and service marks used on or in connection with the Searchmetrics services (“Searchmetrics Marks”). Nothing in this Agreement grants Customer any right or license to use any Searchmetrics Marks. Customer may not use metatags or any other hidden text that incorporates any Searchmetrics Marks or any marks confusingly similar to any Searchmetrics Marks.
Payment. Customer agrees to pay Searchmetrics all fees set forth in the applicable Offer. If the parties have not agreed to a specific remuneration, the fees for the Searchmetrics Services provided will be calculated at a daily rate in accordance with the Searchmetrics price list in force at the time of the contract. Unless otherwise specified in the Offer, all fees plus any applicable taxes must be paid in advance in U.S. dollars and are not subject to any deductions, credits or other set-offs. Customer shall reimburse Provider for reasonable travel, accommodation, communications, equipment and out-of-pocket costs or expenses incurred in conjunction with the Services (“Expenses”). Invoices for Expenses will be sent following the month in which they were incurred and will be payable upon receipt. Any amount not paid when due will bear interest from the original due date until paid at a rate equal to the lesser of (a) 1.5% per month or (b) the maximum rate of interest allowed by law. In case of late payment, Searchmetrics is entitled to suspend the further provision of Services.
a. Term. This Agreement shall commence on the Effective Date in the applicable Offer and shall, unless otherwise specified in the Offer or unless earlier terminated under Section 6.b. below, continue in force for a period of one (1) year.
c. Effect of Termination. Without limiting any other provision of this Agreement, any termination of this Agreement will not relieve Customer of its obligation to pay all fees accrued as of the effective date of the termination (including interest, if applicable), and Customer will be liable for any costs associated with any collection of fees, including attorneys’ fees and collection agency fees.
Data Protection. In connection with collection, processing and utilization of personal data, Searchmetrics ensures to respect the provisions of applicable data protection regulations, such as the General Data Protection Regulation (“GDPR”). Registration data of Customer are subject to the data protection regulations and will only be used as is required for providing contractual services and invoicing processes. Transmission of data to a third party will only take place in the event of sub-processing and after prior notification of Customer.
a. Warranty. Each party warrants that it has full power and authority to enter into this Agreement and that entering into or performing under this Agreement will not violate any agreement it has with a third party.
b. Warranty Disclaimer and Limitations.EXCEPT AS SET FORTH IN THIS AGREEMENT, THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, AND PROVIDER MAKES NO WARRANTIES WHETHER EXPRESSED, IMPLIED OR STATUTORY REGARDING OR RELATING TO THE DELIVERABLES, MATERIALS OR SERVICES FURNISHED OR PROVIDED TO CUSTOMER UNDER THIS AGREEMENT. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, PROVIDER SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, OR OF FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE DELIVERABLES AND SERVICES PROVIDED BY PROVIDER HEREUNDER, AND WITH RESPECT TO THE USE OF THE FOREGOING.
Indemnification. Each party (“In¬dem¬ni¬tor”) shall defend and indemnify the Indemnitee and its employees, Affiliates and subsidiaries from any third party claim(s) (each a “Claim”) alleging that the Services or any Customer Content (as applicable) infringes any valid patent, copyright or trademark; provided that Indemnitee (a) promptly ceases use of the applicable content and gives Indemnitor written notice of the Claim; (b) gives Indemnitor sole control of the defense and settlement of the Claim; and (c) provides to Indemnitor all reasonable assistance, at Indemnitor’s expense. This Section 9 sets forth the parties’ sole and entire liability and exclusive remedies for any infringement or misappropriation claims of any kind. Notwithstanding the foregoing, Provider shall have no obligation to indemnify Customer under clause (a) above with respect to any claim alleging that Customer’s actions or use of the Services (in whole or in part, and whether directly, indirectly, or on or in combination with systems, software or applications not supplied by Provider) infringes or induces the infringement of a patent claim or copyright if such claim would have been avoided if not for such actions or use of the Services by Customer.
Limitation of Liability. NEITHER PARTY TO THIS AGREEMENT NOR ITS AFFILIATES, NOR ITS OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, SHAREHOLDERS, AGENTS, LICENSORS, REPRESENTATIVES, SUCCESSORS OR ASSIGNS, WILL HAVE ANY LIABILITY OR RESPONSIBILITY TO THE OTHER PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING OUT OF THIS AGREEMENT, EVEN IF ADVISED OF THE POSSIBILITY OF THOSE DAMAGES. SEARCHMETRICS IS NOT LIABLE FOR THE ACCURACY OF DATA PROVIDED BY A THIRD PARTY. SEARCHMETRICS IS NOT LIABLE FOR DELAYS THAT ARISE DUE TO INCOMPLETE INFORMATION FROM THE CUSTOMER. EACH PARTY’S TOTAL LIABILITY TO THE OTHER FOR ANY CLAIM ARISING FROM OR RELATING TO THIS AGREEMENT WILL NOT EXCEED THE AMOUNT THAT CUSTOMER PAID TO SEARCHMETRICS IN THE TWELVE (12) MONTH-PERIOD PRECEDING THE DATE ON WHICH THE CLAIM ARISES.
a. Confidential Information. The parties acknowledge that, in the course of performing their obligations under this Agreement, each may receive Confidential Information. Each party covenants and agrees that neither it nor its agents, employees, officers, directors or representatives will disclose or cause to be disclosed any Confidential Information of the Disclosing Party, except (a) to those employees, representatives, or contractors of the Receiving Party who require access to the Confidential Information to exercise rights under this Agreement and who are bound by written agreement, with terms at least as restrictive as these, not to disclose Confidential Information, or (b) as such disclosure may be required by law or governmental regulation, subject to the Receiving Party providing to the Disclosing Party written notice to allow the Disclosing Party to seek a protective order or otherwise prevent the disclosure. Nothing in this Agreement will prohibit or limit the Receiving Party’s use of information: (a) previously known to it without obligation of confidence, (b) independently developed by or for it without use of or access to the Disclosing Party’s Confidential Information, (c) acquired by it from a Third Party that is not under an obligation of confidence with respect to such information, or (d) that is or becomes publicly available through no breach of this Agreement. The Receiving Party acknowledges the irreparable harm that improper disclosure of Confidential Information may cause; therefore, the injured party is entitled to seek equitable relief, including temporary restraining order(s) or preliminary or permanent injunction, in addition to all other remedies, for any violation or threatened violation of this Section.
b. Notices. All notices, requests, claims, demands and other communications regarding this Agreement must be in writing and must be given or made (and will be deemed to have been duly given or made upon receipt) by delivery in person, by reputable overnight courier services (with signature required) or by registered or certified mail (postage prepaid, return receipt requested) to the respective parties to this Agreement at the addresses provided in the Offer.
c. Additional Terms. This Agreement, including the Offer and any other terms and conditions agreed between the parties in writing, constitutes the entire agreement between Customer and Searchmetrics regarding its subject matter and supersedes any prior agreements or understandings between Customer and Searchmetrics relating to the same subject matter. If any provision of the Offer conflicts with the provisions of this Agreement, the provision contained in the Offer will govern to the extent of the conflict. This Agreement may not be amended or modified except by a written instrument signed by an authorized representative of each party to this Agreement. The failure by either party to this Agreement to exercise or enforce any right or provision of this Agreement does not constitute a waiver of that right or provision in that or any other instance. If any provision of this Agreement is invalid, unlawful, void or unenforceable for any reason, then that provision will (if possible) be modified to the minimum extent necessary to render it valid and enforceable and the remaining provisions will remain in full force and effect, so long as the economic or legal substance of the transactions contemplated by this Agreement is not affected in any manner materially adverse to either party to this Agreement. Neither party will be liable for, or be considered to be in breach of or default under this Agreement, other than monetary obligations, as a result of any cause or condition (for example, natural disaster, act of war or terrorism, riot or governmental action) beyond such party’s reasonable control. Each party is an independent contractor, and nothing contained in this Agreement shall be construed to create or imply a joint venture, mandate, partnership, principal-agent or employment relationship between the parties. No party shall take any action or permit any action to be taken on its behalf which purports to be done in the name of or on behalf of the other and neither shall have any power or authority to bind the other party. This Agreement is personal to Customer, and Customer may not assign it without Searchmetrics’ express written consent. Any assignment in violation of this Section is null and void. As used in this Agreement, “includes” or “including” means “includes (or including), without limitation.”
Any changes to the terms and conditions must be agreed in writing by the parties in order to be effective.
Allgemeine Geschäftsbedingungen und Nutzungsbedingungen für „Searchmetrics Suite“ und “Searchmetrics Content Experience” (Software as a Service)
Für die Geschäftsbeziehung zwischen der Searchmetrics GmbH (im Folgenden „Searchmetrics“ genannt), Greifswalder Straße 212, 10405 Berlin, (Amtsgericht Berlin-Charlottenburg HRB 111340 B) und dem Auftraggeber gelten die nachfolgenden Allgemeinen Geschäftsbedingungen und Nutzungsbedingungen für Software as a Service (Plattform) und/ oder der Searchmetrics API, soweit keine produkt- oder leistungsspezifischen Bedingungen gelten.
Diese Allgemeinen Geschäftsbedingungen und Nutzungsbedingungen gelten ausschließlich. Abweichende, entgegenstehende oder ergänzende Bedingungen des Auftraggebers gelten auch dann nicht, wenn Searchmetrics in Kenntnis entgegenstehender, abweichender oder ergänzender Bedingungen des Auftraggebers Leistungen ohne Widerspruch gegen die Bedingungen des Auftraggebers bewirkt. Sie werden nur Bestandteil, wenn ihrer Geltung ausdrücklich schriftlich zugestimmt wird. Der Auftraggeber erkennt alle vorstehenden Bedingungen durch die Erteilung des Auftrags an.
Soweit das dem Aufraggeber unterbreitete Angebot von Searchmetrics schriftliche Bestimmungen enthält, die von den folgenden allgemeinen Bedingungen abweichen, gehen die individuell angebotenen oder vereinbarten Vertragsregeln diesen allgemeinen Regeln vor.
(1) Searchmetrics unterbreitet dem Auftraggeber ein schriftliches Angebot auf Abschluss eines Vertrages über einzelne Leistungen von Searchmetrics.
(2) Das Angebot bedarf der schriftlichen Annahmeerklärung durch den Auftraggeber.
(3) Der Vertrag zwischen dem Auftraggeber und Searchmetrics kommt mit Zugang der schriftlichen Annahmeerklärung bei Searchmetrics und deren Annahme durch Searchmetrics zustande.
Software Plattform und/oder Searchmetrics API
(1) Gegenstand der Leistung ist die Bereitstellung und der entgeltliche Zugang zu der in der jeweils aktuellen Produktbeschreibung näher beschriebenen web-basierten Plattform „Searchmetrics Suite“ und/ oder „Searchmetrics Content Experience“ (nachfolgend einzeln und zusammen auch „die Plattform“) als Software as a Service (SaaS) und/ oder Searchmetrics API.
(3) Der Auftraggeber beabsichtigt, die Plattform für einen oder mehrere der folgenden Zwecke zu verwenden: Marktanalyse im Bereich Suchmaschinenmarketing, zur Optimierung und analytischen Auswertung der vom Auftraggeber und/oder von genehmigten Dritten betriebenen Webseite(n) und/ oder zur Generierung und/oder Optimierung von Online Content.
(4) Die im Rahmen der Nutzung der Plattform verarbeiteten Daten stammen u.a. aus Quellen von Dritten wie z.B. „Google“. Searchmetrics hat keinen Einfluss auf deren Richtigkeit, Vollständigkeit oder Aktualität und schuldet diese auch nicht.
(1) Die Preise und Zahlungsbedingungen ergeben sich aus dem Angebot auf Abschluss eines Vertrages.
(2) Die Preise verstehen sich, soweit in den jeweils gültigen Angeboten nicht anderes bestimmt ist, ohne Umsatzsteuer.
(3) Soweit nicht anders vereinbart, sind alle Preise im Voraus ohne Abzüge zahlbar.
(4) Sofern der Auftraggeber die Details seiner Bestellung/Auftragsbestätigung (z.B. Bestellnummer) auf einer Rechnung benötigt, ist er verpflichtet, diese Details mit Unterzeichnung bzw. unverzüglich nach erfolgter Unterzeichnung des Angebots an Searchmetrics zu übermitteln.
(5) Bei Zahlungsverzug ist Searchmetrics berechtigt:
(a) während des Verzuges die Geldschuld in Höhe des gesetzlichen Zinssatzes nach § 288 BGB zu verzinsen
(b) den Bezug weiterer Leistungen, insbesondere den Zugang zum System und der Datenbank, zu sperren Die vertraglich vereinbarten Zahlungsansprüche von Searchmetrics bleiben unberührt. Der Auftraggeber hat während des Verzuges die Geldschuld in Höhe des gesetzlichen Zinssatzes nach § 288 BGB zu verzinsen.
(c) nach erfolgloser Mahnung und Ablauf einer Frist von zwei Wochen, den Vertrag außerordentlich zu kündigen. Im Falle der außerordentlichen Kündigung bleiben die vertraglich vereinbarten Zahlungsansprüche von Searchmetrics sowie Schadensersatzansprüche unberührt. Der Auftraggeber hat während des Verzuges die Geldschuld in Höhe des gesetzlichen Zinssatzes nach § 288 BGB zu verzinsen.
(1) Searchmetrics ist Inhaber sämtlicher Rechte in Zusammenhang mit der Plattform , der Searchmetrics API und der damit verbundenen Datenbank und Software. Sämtliche Urheber-, Marken- Patent-, Geschäftsgeheimnisse und sonstigen Schutzrechte an der Plattform, dem Datenbankwerk, der Datenbank und den Inhalten, Daten und sonstigen Elementen stehen ausschließlich Searchmetrics zu.
(2) Der Auftraggeber hat das einfache, zeitlich auf die Vertragsdauer befristete, mit Ausnahme der Vereinigten Staaten von Amerika und von Kanada örtlich nicht beschränkte, nicht übertragbare, nicht unterlizenzierbare Recht, ausschließlich unter Verwendung der von Searchmetrics zur Verfügung gestellten Online-Suchmasken und/ oder der Searchmetrics API (falls zutreffend) einzelne Datensätze auf seinem Bildschirm sichtbar zu machen und hiervon Ausdrucke zu fertigen, sowie für die eigene Nachbereitung ein Analyseergebnis abzuspeichern, soweit dies von der Software von Searchmetrics eigenständig vorgesehen ist. Urheberechtshinweise oder sonstige Schutzrechtsvermerke auf der Plattform dürfen nicht verändert werden.
(3) Der Auftraggeber darf über die durch Abfrage gewonnenen Daten (a) unternehmensintern verfügen (b) diese jedoch nicht für eine gewerbliche Datenverwertung oder Auskunftserteilung gegenüber Dritten verwenden. Eine Weitergabe der über die durch Abfrage gewonnenen Daten gegenüber Dritten ist ausdrücklich untersagt.
(4) Dem Auftraggeber ist eine automatisierte Abfrage durch Skripte o.ä. nicht gestattet. Ausgenommen ist hiervon die von Searchmetrics zur Verfügung gestellte und dokumentierte API.
(5) Mit der Übermittlung der zur Analyse durch die Plattform erforderlichen und vom Auftraggeber an Searchmetrics übermittelten Nutzerdaten (wie Name, geschäftliche E-Mailadresse etc.) räumt der Auftraggeber Searchmetrics das nicht exklusive Recht ein, diese für die gesetzlich zulässige Dauer zu nutzen und zu speichern, um die nach dem Vertrag über die Nutzung der Plattform geschuldeten Leistungen erbringen zu können.
(6) Searchmetrics ist widerruflich berechtigt, den Auftraggeber im Rahmen seines Internetauftritts und in Marketingmaterialien als Referenzkunden zu benennen.
§ 5 Gegenseitige Rechte und Pflichten
(1) Searchmetrics verpflichtet sich, dem Auftraggeber die zur Nutzung der Plattform und/ oder der Searchmetrics API erforderlichen Zugangsdaten auf einem Datenträger oder per elektronischer Datenübermittlung z.B. per E-Mail nach Zustandekommen des Vertrages (§ 1 Abs.3) zu liefern. Eine Weitergabe der Zugangsdaten an Dritte oder die Erstellung von Kopien für Dritte außerhalb des Rahmens dieses Vertrages ist nicht gestattet.
(2) Der Auftraggeber ist verpflichtet, alle Leistungen unverzüglich nach Erhalt der Zugangsdaten auf ihre Vollständigkeit und im Falle der Software Plattform Searchmetrics Suite™ auf die Funktionstüchtigkeit zu untersuchen und etwaige auftretende Mängel Searchmetrics unverzüglich mitzuteilen.
(3) Der Auftraggeber ist verpflichtet, etwaige Passwörter zur Nutzung der Dienstleistungen von Searchmetrics geheim zu halten und Searchmetrics unverzüglich zu informieren, wenn es Anhaltspunkte dafür gibt, dass ein Passwort von Dritten missbraucht wurde.
(4) Der Auftraggeber ist für sämtliche Aktivitäten, die unter Verwendung seines Passwortes vorgenommen werden, verantwortlich. Hat der Auftraggeber den Missbrauch seines Passworts nicht zu vertreten, weil eine Verletzung der bestehenden Sorgfaltspflichten nicht vorliegt, so haftet der Auftraggeber nicht. Der Nachweis, dass er den Missbrauch seines Passworts nicht zu vertreten hat, bleibt dem Auftraggeber unbenommen.
(5) Erhält der Auftraggeber Kenntnis von der missbräuchlichen Nutzung der Plattform, ist er verpflichtet, Searchmetrics hierüber unverzüglich zu informieren. Searchmetrics ist in diesen Fällen berechtigt, den Zugang zu der Plattform zu sperren bis ein weiterer Missbrauch in Abstimmung mit dem Auftraggeber nicht mehr droht. Entsprechendes gilt, wenn Searchmetrics ohne Beteiligung des Auftraggebers von einer missbräuchlichen Nutzung der Plattform Kenntnis erlangt. In diesen Fällen wird Searchmetrics den Auftraggeber unverzüglich informieren.
(6) Der Auftraggeber verpflichtet sich, Searchmetrics sämtliche vorhandene Daten zur Verfügung zu stellen, die Searchmetrics zur Erfüllung seiner Leistungspflichten nach diesem Vertrag benötigt.
(7) Der Auftraggeber schafft die auf seiner Seite für die Nutzung der Dienstleistungen der Searchmetrics erforderlichen Voraussetzungen, einschließlich Netzwerk-, Internetanbindungen, Telekommunikationsanbindung, Hard- und Software sowie hinreichend sachkundiges Personal.
(8) Der Auftraggeber verpflichtet sich, nach Beendigung des Vertragsverhältnisses alle elektronischen Kopien der vertragsgegenständlichen Zugangsdaten zu löschen. Informationen und Inhalte, die in verkörperter Form vorliegen sind an Searchmetrics herauszugeben.
(1) Searchmetrics versichert, bei der Erhebung, Verarbeitung und Nutzung von personenbezogenen Daten des Auftraggebers die Bestimmungen der Datenschutz-Grundverordnung (DSGVO) sowie andere einschlägige Rechtsvorschriften zu beachten. Die Registrierungsdaten des Auftraggebers unterliegen den datenschutzrechtlichen Bestimmungen und werden soweit sie für die Vertragsbegründung und zu Abrechnungszwecken erforderlich sind, benutzt. Eine Weitergabe der Daten an Dritte erfolgt nur im Rahmen eines Unterauftragsverhältnisses und nach vorheriger Unterrichtung des Auftraggebers.
(2) Die mit der Plattform gewonnenen Daten können von Searchmetrics analysiert und statistisch aufbereitet werden. Insbesondere ist es Searchmetrics gestattet, diese Daten branchenspezifisch und branchenübergreifend zusammenzufassen und Dritten in dieser aggregierten und anonymisierten Form zur Verfügung zu stellen. Zur Verbesserung der Leistungen gemäß § 2 ist es Searchmetrics gestattet, diese aggregierten und anonymisierten Daten intern zu verwenden. Eine Weitergabe von nicht aggregierten Daten erfolgt nicht.
$ 7 Vertraulichkeit
(1) Keine der Vertragsparteien wird die vertraulichen Informationen der jeweils anderen Vertragspartei ohne vorherige schriftliche Zustimmung der anderen Partei nutzen oder offenlegen, es sei denn, dies geschieht zur Erfüllung der Verpflichtungen aus dieser Vereinbarung oder wenn dies aufgrund von Gesetz, einer sonstigen Vorschrift oder einer gerichtlichen Anweisung erforderlich ist. Die so zur Offenlegung vertraulicher Informationen verpflichtete Vertragspartei setzt die jeweils andere Vertragspartei hierüber so früh wie möglich vor der Offenlegung dieser Informationen in Kenntnis. Bei Beendigung des Vertrages werden die Parteien sämtliche vertrauliche Informationen sofort zurückgeben oder vernichten und auf entsprechende Nachfrage, dies schriftlich bestätigen.
(2) „Vertrauliche Informationen“ im Rahmen dieser Vereinbarung sind sämtliche in mündlicher, schriftlicher oder elektronischer Form zugänglich gemachten Informationen, die von einer der Vertragsparteien gegenüber der anderen offengelegt werden und die entweder als „vertraulich“ gekennzeichnet werden oder aufgrund ihres Inhalts als vertraulich anzusehen sind. Hierzu zählen insbesondere (aber nicht abschließend) alle urheberrechtlich oder als Datenbankwerk geschützte Daten, sowie alle rechtlichen, finanziellen, technischen, betrieblichen, wirtschaftlichen und personellen Informationen, Geschäftsgeheimnisse, Kundeninformationen, Marketing- und/oder Preis-Strategien, Produkte, Dienstleistungen, Software, Designs und Entwicklungen. Abweichend hiervon gehören zu den vertraulichen Informationen nicht solche Informationen, die der allgemeinen Öffentlichkeit bekannt sind, die der jeweils anderen Partei, gegenüber der sie offenbart wurden, bereits vor der Offenbarung bekannt war oder die unabhängig und ohne Verwendung der vertraulichen Informationen von der empfangenden Vertragspartei entwickelt wurden.
(1) Alle Urheberrechte, Patentanmeldungen, Patente, Geschäftsgeheimnisse und sonstigen geistigen oder gewerblichen Eigentumsrechte an Leistungen, die gemäß dieser Vereinbarung entwickelt oder zur Verfügung gestellt werden, insbesondere an Software, einschließlich Quellcodes, Datenbanken, Hardware sowie von Searchmetrics erstellten Inhalten (Texten, Bildern, Videos, Audio Dateien oder weiteren Medieninhalten) oder anderem Material wie Analysen, Entwicklungen, Dokumentationen und Berichten, sowie am Vorbereitungsmaterial, verbleiben ausschließlich bei Searchmetrics.
(2) Hat der Auftraggeber auch das Angebot zur Nutzung der „Searchmetrics Content Experience“ angenommen, gelten zusätzlich die folgenden Ziffern (3) und (4).
(3) Urheberrechte und sonstige geistige oder gewerbliche Eigentumsrechte an Leistungen, die nicht gemäß dieser Vereinbarung entwickelt werden aber dennoch zur Verfügung gestellt werden, verbleiben ausschließlich bei dem jeweiligen vorherigen Rechteinhaber. Entsprechende Bilder, Texte und weitere Medien in der Searchmetrics Content Experience dienen lediglich der Illustration der Funktion des Produktes und können von Rechten Dritter belegt sein.
(4) In Abweichung zu dem vorgenannten kann im Einzelfall eine schriftliche und kostenpflichtige Vereinbarung zwischen den Parteien erstellt werden, die Rechte an von Searchmetrics speziell für den Auftraggeber erstellten Inhalten an diesen überträgt.
§ 9 Garantien und Haftung
(1) Soweit nicht nachfolgend etwas anderes bestimmt ist, haftet Searchmetrics nach den gesetzlichen Bestimmungen.
(2) Sofern der Auftraggeber im Rahmen der Nutzung der „Searchmetrics Content Experience“ selbsterstellte oder durch Dritte erstellte Inhalte (Texte, Bilder, Videos, Audio Dateien oder weitere Medieninhalte) in der hochlädt, ist Searchmetrics nicht in Bezug auf etwaig an diesen Inhalten bestehenden Rechten haftbar. Es gelten die Ziffern (3) und (4).
(3) Sollten die vom Auftraggeber in die Plattform hochgeladenen Inhalte Schutzrechte Dritter verletzen, so stellt der Auftraggeber Searchmetrics von allen Ansprüchen frei.
(4) Der Auftraggeber trägt darüber hinaus alle in Verbindung mit einem Prozess wegen Schutzrechtsverletzung anfallenden gerichtlichen und außergerichtlichen Kosten und Aufwendungen.
(5) Für andere als durch die Verletzung von Leben, Körper und Gesundheit entstehende Schäden haftet Searchmetrics nur soweit diese auf vorsätzlichem oder grob fahrlässigem Handeln oder auf schuldhafter Verletzung einer wesentlichen Vertragspflicht, deren Einhaltung für die Erreichung des Vertragszwecks von besonderer Bedeutung ist und auf die der Auftraggeber vertrauen kann, durch Searchmetrics beruhen.
(6) Sofern Searchmetrics fahrlässig eine wesentliche Vertragspflicht verletzt, ist die Ersatzpflicht für Sachschäden auf den vorhersehbaren, typischerweise entstehenden Schaden beschränkt.
(7) Die vorstehenden Haftungsbeschränkungen betreffen nicht Ansprüche des Auftraggebers aus Produkthaftung. Die Vorschriften des Produkthaftungsgesetzes bleiben unberührt.
(8) Searchmetrics haftet nicht für entgangenen Gewinn oder für sonstige Vermögensschäden des Auftraggebers.
(9) Soweit die vertragliche Haftung von Searchmetrics ausgeschlossen oder beschränkt ist, gilt dies auch für die persönliche Haftung von Arbeitnehmern, Vertretern und Erfüllungsgehilfen.
(10) Schadensersatzansprüche des Auftraggebers verjähren – mit Ausnahme von Ansprüchen aus unerlaubter Handlung und nach dem Produkthaftungsgesetz – spätestens mit dem Ablauf von einem (1) Jahr ab dem Schluss des Jahres, in dem der Anspruch entstanden ist und der Auftraggeber von den anspruchsbegründenden Umständen Kenntnis erlangt oder ohne grobe Fahrlässigkeit erlangen müsste.
(11) Eine verschuldensunabhängige Haftung von Searchmetrics auf Schadensersatz für bei Vertragsschluss vorhandene Mängel gem. § 536a Abs. 1 BGB wird ausgeschlossen.
(12) Für die Richtigkeit der von Dritten zur Verfügung gestellten bzw. übermittelten Daten und Inhalte wird nicht gehaftet.
(13) Searchmetrics haftet nicht für Verzögerungen, die durch unvollständige Datenübermittlung von Seiten des Auftraggebers entstehen.
(1) Sofern im Angebot nicht anders geregelt, beträgt die Vertragslaufzeit 12 Monate und beginnt zu dem im Angebot festgelegten Zeitpunkt. Der Vertrag verlängert sich automatisch um weitere 12 Monate, soweit keine der Parteien mit einer Frist von 30 Tagen vor Ende der Vertragslaufzeit kündigt.
(2) Das Recht, aus wichtigem Grund zu kündigen, bleibt hiervon unberührt. Ein wichtiger Grund liegt insbesondere vor, wenn der Auftraggeber fällige Zahlungen gem. § 3 trotz Mahnung und Nachfristsetzung nicht leistet.
(4) Ab dem Zeitpunkt der Vertragsbeendigung ist Searchmetrics berechtigt, sämtliche während der Vertragsdauer gespeicherten Daten unwiderruflich zu löschen. Die Daten können in einem üblichen Format dem Auftraggeber gegen Kostenerstattung übergeben werden.
§ 11 Zurückbehaltung
(1) Searchmetrics ist berechtig die AGB jederzeit mit Wirkung für die Zukunft zu ändern. Die Mitteilung der inhaltlichen Änderungen erfolgt in Textform. Widerspricht der Auftraggeber nicht innerhalb von 6 Wochen nach Zugang der Änderungsmitteilung, so gelten die geänderten Bedingungen als akzeptiert. Die Änderungen werden wirksam, sofern Searchmetrics den Auftraggeber in der Änderungsmitteilung ausdrücklich auf diese Folge hingewiesen hat.
(2) Widerspricht der Auftraggeber fristgerecht der Änderungsmitteilung, läuft der Vertrag zu den bisherigen Bedingungen weiter.
(3) Änderungen der AGB können gemäß obiger Ziffer 1 nur vereinbart werden, soweit durch die Änderung keine Hauptleistungspflichten betroffen sind und das Verhältnis von Leistung und Gegenleistung nicht wesentlich zu Ungunsten des Auftraggebers verschoben wird.
(1) Die Parteien vereinbaren hinsichtlich sämtlicher Rechtsbeziehungen aus dieser Vereinbarung die Anwendung des Rechts der Bundesrepublik Deutschland unter Ausschluss des deutschen Internationalen Privatrechts und des UN-Kaufrechts (CISG).
(2) Der Gerichtsstand für alle Streitigkeiten aus diesem Vertrag, einschließlich deliktischer Ansprüche, ist Berlin.
(4) Sollte eine Bestimmung dieser Vereinbarung ganz oder teilweise unwirksam sein oder werden, wird hierdurch die Wirksamkeit der Vereinbarung im Übrigen nicht berührt. Die Parteien verpflichten sich, anstelle der unwirksamen Bestimmung und zur Ausfüllung von Lücken eine angemessene Regelung zu vereinbaren, die, soweit rechtlich möglich, dem am nächsten kommt, was die Parteien nach dem Sinn und Zweck der Vereinbarung gewollt haben.
Textversion | PDF-Version
Für die Geschäftsbeziehung zwischen der Searchmetrics GmbH (im Folgenden „Searchmetrics“ genannt), Greifswalder Straße 212, 10405 Berlin, (Amtsgericht Berlin-Charlottenburg HRB 111340 B) und dem Auftraggeber gelten die nachfolgenden Allgemeinen Geschäftsbedingungen für Beratungsleistungen, soweit keine produkt- oder leistungsspezifischen Bedingungen gelten.
Diese Allgemeinen Geschäftsbedingungen für Beratungsleistungen gelten auch für zukünftige Geschäftsbeziehungen, auch wenn sie nicht nochmals ausdrücklich vereinbart werden.
Diese Allgemeinen Geschäftsbedingungen für Beratungsleistungen gelten ausschließlich gegenüber Unternehmern i.S.d. § 14 BGB. Unternehmer ist hierbei eine natürliche oder juristische Person oder eine rechtsfähige Personengesellschaft, die bei Abschluss eines Rechtsgeschäfts in Ausübung ihrer gewerblichen oder selbständigen beruflichen Tätigkeit handelt.
Diese Allgemeinen Geschäftsbedingungen für Beratungsleistungen gelten ausschließlich. Abweichende, entgegenstehende oder ergänzende Bedingungen des Auftraggebers gelten auch dann nicht, wenn Searchmetrics in Kenntnis entgegenstehender, abweichender oder ergänzender Bedingungen des Auftraggebers Leistungen ohne Widerspruch gegen die Bedingungen des Auftraggebers bewirkt. Sie werden nur Bestandteil, wenn ihrer Geltung ausdrücklich schriftlich zugestimmt wird. Der Auftraggeber erkennt alle vorstehenden Bedingungen durch die Erteilung des Auftrags an.
(3) Der Vertrag zwischen dem Auftraggeber und Searchmetrics kommt mit Zugang der schriftlichen Annahmeerklärung bei Searchmetrics zustande.
§ 2 Leistungsbeschreibung Beratungsleistungen
(1) Searchmetrics bietet Beratungsleistungen, deren Details, insbesondere des Leistungsumfangs, sich dem Angebot, der zugrundeliegenden Vereinbarung und den dazugehörigen Produktbeschreibungen entnehmen lässt.
(2) Searchmetrics erbringt die geschuldeten Dienstleistungen mit der Sorgfalt eines ordentlichen Kaufmanns.
(1) Alle Vergütungen und vereinbarten Pauschalhonorare sowie die angefallenen Aufwendungen (Reisekosten, Spesen, Arbeitsmaterial, zugekaufte Leistungen, etc.) verstehen sich als Nettopreise. Soweit Umsatzsteuer geschuldet ist, wird diese in der jeweils geltenden gesetzlichen Höhe zusätzlich in Rechnung gestellt.
(2) Soweit nicht anders vereinbart, sind alle Vergütungen im Voraus ohne Abzüge zahlbar.
(3) Haben die Vertragsparteien keine bestimmte Vergütung vereinbart, so berechnet Searchmetrics die erbrachten Leistungen nach Stundensätzen auf der Grundlage der zum Zeitpunkt des Vertragsschlusses gültigen Preisliste von Searchmetrics. Drittleistungen werden in diesem Fall nach tatsächlichem Aufwand weiterberechnet.
(4) Searchmetrics kann angemessene Vorschüsse auf Vergütungen, Pauschalhonorare und Aufwendungsersatz verlangen. Searchmetrics ist berechtigt, erbrachte Teil-Leistungen in Rechnung zu stellen.
(5) Sofern der Auftraggeber die Details seiner Bestellung/Auftragsbestätigung (z.B. Bestellnummer) auf einer Rechnung benötigt, so ist der Auftraggeber verpflichtet diese Details mit Unterzeichnung bzw. unverzüglich nach erfolgter Unterzeichnung des Angebots an Searchmetrics zu übermitteln.
(6) Durch die Zahlung der Vergütung/des Pauschalhonorars werden alle Ansprüche von Searchmetrics für die vertragsmäßige Erbringung ihrer Beratungsleistungen abgegolten.
(7) Bei Zahlungsverzug ist Searchmetrics berechtigt, die Erbringung weiterer Leistungen zu verweigern. Der Auftraggeber hat während des Verzuges die Geldschuld in Höhe des gesetzlichen Zinssatzes nach § 288 BGB zu verzinsen.
(8) Ist der Auftraggeber im Zahlungsverzug, ist Searchmetrics nach erfolglosem Ablauf einer Frist von mindestens zwei Wochen berechtigt, den Vertrag außerordentlich zu kündigen.
(9) Im Falle der außerordentlichen Kündigung gem. § 3.8 bleiben die vertraglich vereinbarten Vergütungsansprüche von Searchmetrics sowie weitere Ansprüche wegen Zahlungsverzuges, insbesondere Schadensersatzansprüche, unberührt.
§ 4 Gegenseitige Rechte und Pflichten
(1) Der Auftraggeber verpflichtet sich, in seinem Verantwortungsbereich alles Erforderliche zu tun, damit Searchmetrics die nach diesem Vertrag geschuldeten Beratungsleistungen erbringen kann. Dazu gehören insbesondere die Bereitstellung von Netzwerk-, Internet- und Telekommunikationsanbindungen, Hard- und Software sowie hinreichend sachkundiges Personal.
(2) Der Auftraggeber wird Searchmetrics sämtliche Informationen über Angelegenheiten im Zusammenhang mit der jeweils zu erbringenden Beratungsleistung vollständig, zutreffend und unverzüglich zur Verfügung stellen.
(3) Der Auftraggeber wird Searchmetrics außerdem ungefragt und frühzeitig über solche Umstände informieren, die von Bedeutung für die zu erbringende Beratungsleistung sein können.
(4) Der Auftraggeber wird Searchmetrics Beanstandungen und Änderungswünsche unverzüglich schriftlich mitteilen.
(5) Searchmetrics ist berechtigt, nach Unterzeichnung dieses Vertrags, dieses Auftragsverhältnis auf den Webseiten von Searchmetrics nach außen zu kommunizieren und insbesondere den Namen und das Logo des Auftraggebers zu verwenden.
§ 5 Garantien und Haftung
(1) Für andere als durch die Verletzung von Leben, Körper und Gesundheit entstehende Schäden haftet Searchmetrics nur soweit diese auf vorsätzlichem oder grob fahrlässigem Handeln oder auf schuldhafter Verletzung einer wesentlichen Vertragspflicht, deren Einhaltung für die Erreichung des Vertragszwecks von besonderer Bedeutung ist und auf die der Auftraggeber vertrauen kann, durch Searchmetrics beruhen.
(2) Sofern Searchmetrics fahrlässig eine wesentliche Vertragspflicht verletzt, ist die Ersatzpflicht für Sachschäden auf den vorhersehbaren, typischerweise entstehenden Schaden beschränkt.
(4) Searchmetrics haftet nicht für entgangenen Gewinn oder für sonstige Vermögensschäden des Vertragspartners. Soweit die vertragliche Haftung von Searchmetrics ausgeschlossen oder beschränkt ist, gilt dies auch für die persönliche Haftung von Arbeitnehmern, Vertretern und Erfüllungsgehilfen.
(5) Wenn und soweit etwaige Beratungsfehler darauf beruhen, dass der Auftraggeber seine Mitwirkungspflichten gemäß § 4 nicht vollständig oder nicht rechtzeitig erfüllt hat, ist die Haftung von Searchmetrics ausgeschlossen.
(1) Searchmetrics ist Inhaber sämtlicher Rechte, die im Zusammenhang mit den Dienstleistungen, die Searchmetrics unter dieser Vereinbarung erbringt, stehen, insbesondere an der von Searchmetrics betriebenen Plattform „Searchmetrics Suite“ und der damit verbundenen Datenbank und Software. Sämtliche Urheber-, Marken-, Patent- und sonstige Schutzrechte an den Dienstleistungen, der Plattform, dem Datenbankwerk, der Datenbank und den Inhalten, Daten und sonstigen Elementen stehen ausschließlich Searchmetrics zu.
(2) Alle Urheberrechte und Patente und sonstigen geistigen oder gewerblichen Schutzrechte an Leistungen, die gemäß dieser Vereinbarung entstehen oder zur Verfügung gestellt werden, insbesondere an Software, einschließlich Quellcodes, Datenbanken, Hardware oder anderem Material, wie Analysen, Entwicklungen, Dokumentationen und Berichten, sowie am Vorbereitungsmaterial verbleiben ausschließlich bei Searchmetrics oder ihren Lizenzgebern.
(3) Der Auftraggeber erhält das einfache, zeitlich unbefristete, örtlich unbeschränkte (außer auf die Vereinigten Staaten von Amerika und Kanada), nicht übertragbare, nicht unterlizensierbare Recht die von Searchmetrics nach diesem Vertrag erstellten Beratungsergebnisse für eigene Zwecke zu nutzen. Der Zugang zu der Software von Searchmetrics („Searchmetrics Suite“) ist von dieser Lizenzeinräumung nicht umfasst.
Searchmetrics versichert, bei der Erhebung, Verarbeitung und Nutzung von personenbezogenen Daten des Auftraggebers die Bestimmungen des Bundesdatenschutzgesetzes (BDSG) sowie andere einschlägige Rechtsvorschriften zu beachten.
(1) Sofern vertraglich nicht anders geregelt beträgt die Vertragslaufzeit 12 Monate und beginnt zu dem im Angebot festgelegten Zeitpunkt.
§ 10 Zurückbehaltung
(4) Der Gerichtsstand für alle Streitigkeiten aus diesem Vertrag, einschließlich deliktischer Ansprüche, ist Berlin.
Für die Nutzung des Searchmetrics Online Shop (Searchmetrics Shop) durch den Endkunden (im Folgenden Vertragspartner genannt) von Searchmetrics und der im Online Shop verkauften Produkte gelten die nachfolgenden Allgemeinen Nutzungsbedingungen in ihrer zum Zeitpunkt des Vertragsschlusses gültigen Fassung. Diese Allgemeinen Nutzungsbedingungen gelten auch für zukünftige Geschäftsbeziehungen, auch wenn sie nicht nochmals ausdrücklich vereinbart werden. Abweichende Bedingungen des Vertragspartners erkennt Searchmetrics nicht an, es sei denn, Searchmetrics stimmt deren Geltung ausdrücklich schriftlich zu.
Die Angebote des Searchmetrics Shop richten sich ausschließlich an Firmen oder professionelle Nutzer als Endkunden, nicht an private Nutzer.
(1) Gegenstand der Leistung ist die Bereitstellung und der entgeltliche oder unentgeltliche Zugang zu der in der jeweils aktuellen Produktbeschreibung näher beschriebenen Software as a Service (SaaS) und/ oder des Searchmetrics Datenservices.
(2) Der jeweilige Funktionsumfang ergibt sich aus der Produktvariante und der dazugehörigen aktuellen Produktbeschreibung.
(3) Der Vertragspartner beabsichtigt, die SaaS zum Zwecke der analytischen Auswertung der vom Vertragspartner und/oder von genehmigten Dritten betriebenen Webseiten zu verwenden.
§ 2 Preise, Zahlungsbedingungen und Abrechnungszeitraum
(1) Die Preise und Zahlungsbedingungen ergeben sich aus der Bestellseite des Searchmetrics Shop. Nachfolgende Regelungen gelten deshalb ausschließlich, soweit das Angebot keine näheren Regelungen enthält.
(2) Alle Preise sind im Voraus gemäß den Bestimmungen des jeweiligen Produktes ohne Abzüge zahlbar.
(3) Die Preise verstehen sich, soweit in den jeweils gültigen Angeboten nichts anderes bestimmt ist, ohne Umsatzsteuer.
(4) Bei Zahlungsverzug ist Searchmetrics berechtigt:
(b) den Bezug weiterer Leistungen, insbesondere den Zugang zum System und der Datenbank, zu sperren. Die vertraglich vereinbarten Zahlungsansprüche von Searchmetrics bleiben unberührt. Der Vertragspartner hat während des Verzuges die Geldschuld in Höhe des gesetzlichen Zinssatzes nach § 288 BGB zu verzinsen.
(c) Nach erfolgloser Mahnung und Fristsetzung den Vertrag außerordentlich zu kündigen. Im Falle der außerordentlichen Kündigung bleiben die vertraglich vereinbarten Zahlungsansprüche von Searchmetrics unberührt. Der Vertragspartner hat während des Verzuges die Geldschuld in Höhe des gesetzlichen Zinssatzes nach § 288 BGB zu verzinsen.
(1) Je nach Produkt, handelt es sich um ein Abonnement oder einen einmaligen Bezug von Leistungen.
(2) In Bezug auf das Abonnement, wählt der Vertragspartner die initiale Vertragslaufzeit während des Bestellprozesses. Das Abonnement verlängert sich nach Ablauf der initialen Vertragslaufzeit automatisch um eine weitere Vertragslaufzeit, wobei die Länge der weiteren Vertragslaufzeit der Länge der initialen Laufzeit entspricht. Das Abonnement kann jeweils mit einer Frist von einem Tag via E-Mail, Post oder direkt im Searchmetrics Shop zum Ende der jeweiligen Vertragslaufzeit von beiden Parteien gekündigt werden.
(3) Das Recht zur Kündigung aus wichtigem Grund bleibt hiervon unberührt. Ein wichtiger Grund liegt insbesondere vor, wenn der Vertragspartner fällige Zahlungen gemäß § 2 dieses Vertrages trotz Mahnung und Nachfristsetzung nicht leistet.
(1) Searchmetrics ist Inhaber sämtlicher Rechte in Zusammenhang mit der SaaS und der damit verbundenen Datenbank und Software. Sämtliche Urheber-, Marken-, Patent-, Geschäftsgeheimnisse und sonstigen Schutzrechte an der SaaS, dem Searchmetrics Datenservice, der zugehörigen Datenbank und den Inhalten, Daten und sonstigen Elementen stehen ausschließlich Searchmetrics zu.
(2) Der Vertragspartner hat das einfache, zeitlich auf die vertragliche Nutzungsdauer befristete das Recht, ausschließlich unter Verwendung der von Searchmetrics zur Verfügung gestellten Online-Suchmasken einzelne Datensätze auf seinem Bildschirm sichtbar zu machen und zur dauerhaften Sichtbarmachung einen Ausdruck zu fertigen. Eine automatisierte Abfrage durch Skripte o.ä. ist nicht gestattet. Urheberechtshinweise oder sonstige Schutzrechtsvermerke der SaaS dürfen nicht verändert werden.
(3) Der Vertragspartner darf die durch Abfrage gewonnenen Daten weder vollständig noch teilweise oder auszugsweise verwenden
(a) zum Aufbau einer eigenen Datenbank in jeglicher Form
(b) für eine gewerbliche Datenverwertung oder Auskunftserteilung gegenüber Dritten.
(4) Mit der Übermittlung der zur Analyse durch die SaaS erforderlichen und vom Vertragspartner übermittelten Nutzerdaten und Inhalte räumt der Vertragspartner Searchmetrics das nicht exklusive Recht ein, diese für die gesetzlich zulässige Dauer zu nutzen und zu speichern, um die zur Nutzung der SaaS geschuldeten Leistungen erbringen zu können.
(5) Searchmetrics ist widerruflich berechtigt, den Vertragspartner im Rahmen seines Internetauftritts und in Marketingmaterialien als Referenzkunden zu benennen.
§ 5 Mitwirkungspflichten und Kontrollrechte von Searchmetrics
(1) Searchmetrics verpflichtet sich, dem Vertragspartner die zur Nutzung der SaaS erforderlichen Zugangsdaten auf einem Datenträger oder per elektronische Datenübermittlung nach verbindlicher Bestellung durch den Searchmetrics Shop zu liefern. Eine Weitergabe der Zugangsdaten an Dritte oder die Erstellung von Kopien für Dritte außerhalb des Rahmens dieses Vertrages ist nicht gestattet.
(2) Erhält der Vertragspartner Kenntnis von einer missbräuchlichen Nutzung der SaaS, ist er verpflichtet, Searchmetrics hierüber unverzüglich zu informieren. Searchmetrics ist in diesem Fall berechtigt, den Zugang zu der SaaS zu sperren bis ein weiterer Missbrauch in Abstimmung mit dem Vertragspartner nicht mehr droht. Entsprechendes gilt, wenn Searchmetrics ohne Beteiligung des Vertragspartners von einer missbräuchlichen Nutzung der SaaS Kenntnis erlangt. In diesen Fällen wird Searchmetrics den Vertragspartner unverzüglich informieren.
(1) Searchmetrics versichert, bei der Erhebung, Verarbeitung und Nutzung von personenbezogenen Daten des Vertragspartners die Bestimmungen der Datenschutz-Grundverordnung (DSGVO) sowie andere einschlägige Rechtsvorschriften zu beachten. Die Registrierungsdaten des Vertragspartners unterliegen den datenschutzrechtlichen Bestimmungen und werden soweit sie für Vertragsbegründung und zu Abrechnungszwecken erforderlich sind, benutzt. Eine Weitergabe der Daten an Dritte erfolgt nur im Rahmen eines Unterauftragsverhältnisses und nach vorheriger Unterrichtung des Vertragspartners.
(2) Die mit der SaaS gewonnenen Daten können von Searchmetrics analysiert und statistisch aufbereitet werden. Insbesondere ist es Searchmetrics gestattet, diese Daten branchenspezifisch und branchenübergreifend zusammenzufassen und Dritten in dieser aggregierten und anonymisierten Form zur Verfügung zu stellen. Zur Verbesserung der Leistungen ist es Searchmetrics gestattet, diese aggregierten und anonymisierten Daten intern zu verwenden. Eine Weitergabe von nicht aggregierten Daten erfolgt nicht.
§ 7 Herausgabe- und Löschungspflichten
Der Vertragspartner verpflichtet sich, nach Beendigung des Vertragsverhältnisses alle elektronischen Kopien der vertragsgegenständlichen Zugangsdaten zu löschen.
(1) Der Vertragspartner ist verpflichtet, das Produkt unverzüglich nach Erhalt der Zugangsdaten auf Funktionsfähigkeit zu untersuchen und etwaige auftretende Mängel unverzüglich Searchmetrics mitzuteilen.
(2) Soweit nicht nachfolgend etwas anderes bestimmt ist, haftet Searchmetrics nach den gesetzlichen Bestimmungen.
(3) Für andere als durch die Verletzung von Leben, Körper und Gesundheit entstehende Schäden haftet Searchmetrics, soweit diese auf vorsätzlichem oder grob fahrlässigem Handeln oder auf schuldhafter Verletzung einer wesentlichen Vertragspflicht durch Searchmetrics beruhen. Dies gilt insbesondere für die Nichterreichbarkeit der Internet-Seiten des Vertragspartners.
(4) Sofern Searchmetrics fahrlässig eine wesentliche Vertragspflicht verletzt, ist die Ersatzpflicht für Sachschäden auf den typischerweise entstehenden Schaden beschränkt.
(5) Searchmetrics haftet nicht für die temporäre Nicht-Erreichbarkeit oder verlängerte Antwortzeiten der SaaS, sowie nicht korrekt oder unvollständig angezeigte Suchmaschinendaten.
(6) Die vorstehenden Haftungsbeschränkungen betreffen nicht Ansprüche des Auftraggebers aus Produkthaftung. Die Vorschriften des Produkthaftungsgesetzes bleiben unberührt.
(7) Searchmetrics haftet nicht für entgangenen Gewinn oder für sonstige Vermögensschäden des Vertragspartners.
(8) Soweit die vertragliche Haftung von Searchmetrics ausgeschlossen oder beschränkt ist, gilt dies auch für die persönliche Haftung von Arbeitnehmern, Vertretern und Erfüllungsgehilfen.
(9) Schadensersatzansprüche verjähren – mit Ausnahme von Ansprüchen aus unerlaubter Handlung und nach dem Produkthaftungsgesetz – spätestens mit dem Ablauf von einem (1) Jahr ab dem Schluss des Jahres, in dem der Anspruch entstanden ist und der Vertragspartner von den anspruchsbegründenden Umständen Kenntnis erlangt oder ohne grobe Fahrlässigkeit erlangen müsste.
(10) Die im Rahmen der SaaS oder des Datenservice zur Verfügung gestellten Daten stammen u.a. aus Quellen von Dritten wie z.B. „Google“. Searchmetrics hat keinen Einfluss auf deren Richtigkeit, Vollständigkeit oder Aktualität und haftet nicht für die von Dritten zur Verfügung gestellten bzw. übermittelten Daten und Inhalte.
General Terms and Conditions and Terms of Use for “Searchmetrics Suite” and “Searchmetrics Content Experience” (Software as a Service) (ROW)
These Software as a Service Terms and Conditions are between Searchmetrics GmbH (hereinafter referred to as “Searchmetrics”), Greifswalder Straße 212, 10405 Berlin, (District Court of Berlin-Charlottenburg HRB 111340 B) and the Customer. These Terms and Conditions set forth under which Searchmetrics will provide access to the Platform (as defined herein) and/ or the Searchmetrics API to the extent that no product- or service-specific conditions apply.
These Terms and Conditions shall only apply to businesses within the meaning of § 14 German Civil Code (BGB). A business is a natural or legal entity or legal partnership.
These Terms and Conditions apply exclusively. Any deviating, conflicting or additional terms and conditions of the Customer do not apply even if Searchmetrics provides services without expressly disputing such Customer terms and conditions. Additional terms and conditions of Customer shall only then become an integral part if Searchmetrics expressly consented in writing to their validity.
The Customer accepts these Terms and Conditions by placing the order. These Terms and Conditions also apply to future business relationships, whether or not this is expressly restated by the parties.
(1) Searchmetrics submits a written offer to Customer to conclude a contract.
(2) This offer requires signature for acceptance by the Customer.
(3) The contract between the Customer and Searchmetrics will be concluded once the signed offer has been received and accepted by Searchmetrics.
Software Platform and/or Searchmetrics API
(1) The subject of the service is the provision of and paid access to the applicable web-based platform such as „Searchmetrics Suite” and/or „Searchmetrics Content Experience” (individually and collectively hereinafter referred to as the “Platform”) as Software as a Service and/or access to Searchmetrics API which is described in more detail in the relevant product description.
(2) The range of function is specified in the relevant current product description.
(3) Customer intends to use the Platform for one or more of the following purposes: market analysis in the area of Search Engine Marketing, to optimize and evaluate Customer´s or third party website(s), and/or to generate or optimize Online Content.
(4) Data processed as part of the use of the Platform may originate from third party sources such as “Google”. Searchmetrics does not have any influence on the accuracy, completeness or correctness of the data received from third parties.
§ 3 Fees and payment terms
(1) The fees and payment terms are specified in the applicable offer.
(2) All fees are exclusive of VAT unless otherwise specified in the offer.
(3) Unless otherwise agreed, all fees are payable in advance without deductions.
(4) Any specific requirements regarding invoices must be provided to Searchmetrics at the time of signature of the offer or immediately thereafter.
(5) In case of late payment Searchmetrics is entitled to:
(a) receive interest at the statutory rate (§ 288 BGB) for the period of the payment delay.
(b) suspend access to the Platform and/or Searchmetrics API, in particular access to the system and the database. Searchmetrics’ claims to the contractually agreed fees remain unaffected. Any fees not paid when due will bear interest at the statutory rate (§ 288 BGB) during the period of payment delay.
(c) terminate the contract after notice has been given providing a period of at least two weeks to cure the non-payment. In the event of termination, Searchmetrics’ claims to the contractually agreed fees and claims for compensation remain unaffected. Any fees not paid when due will bear an interest at statutory rate (§ 288 BGB) during the period of payment delay.
(1) Searchmetrics is the exclusive owner of all right, title and interest in connection with the Platform, the Searchmetrics API and the associated database and software, including all copyrights, trademarks, patent rights, trade secrets and other intellectual property rights.
(2) Searchmetrics grants Customer a limited, non-exclusive, non-transferable, global (excluding the United States and Canada) license during the Term, without the right to grant sublicenses, to access and perform the Software through the graphical user interface made available by Searchmetrics through the Platform and/or access to Searchmetrics API (as applicable), solely for Customer’s internal business purposes and to display, download and export Searchmetrics data received from the Platform through the export and reporting functions provided by the Platform (including modules like API or plug-in’s) and/or via the Searchmetrics API, solely for Customer’s internal business purposes. Customer may not remove, modify, or obscure any copyright, trademark, or patent notice, or other proprietary or restrictive notice or legend, contained in the Platform.
(3) Customer may not provide, transfer, sell, rent, lease, license, sublicense, distribute, disclose, display, or otherwise make available the data to any third party including resale, aggregation or other commercial exploitation.
(4) Customer may not use automated queries with the Platform, such as scripts, except that the automated query of data using the Searchmetrics API as described in the documentation (http://api.searchmetrics.com/documentation) is allowed, as applicable.
(5) With regards to providing and maintaining the services rendered to Customer, Customer grants Searchmetrics the non-exclusive right to use Customer’s user data such as full name and business email address for the legally permissible length.
(6) Customer authorises Searchmetrics to use Customer’s name for customer reference and marketing, advertising and promotional purposes.
§ 5 Mutual rights and obligations
(1) After conclusion of the contract (§ 1 Para. 3), Searchmetrics will provide Customer with the instructions to access the Platform and/ or Searchmetrics API via electronic data transmission. Customer may not disclose or transfer the Access Information to third parties.
(2) Customer shall immediately upon receipt of the access information check the Platform for operability and notify Searchmetrics immediately of any deficiencies.
(3) Customer is responsible for maintaining the confidentiality of the access information. Customer undertakes to notify Searchmetrics immediately if it becomes aware that anyone has obtained the access information without authorization.
(4) Customer is responsible for all activities conducted under the access information. Customer is not liable for misuse of access information if there has been no breach of duty of care. In this event, Customer shall provide evidence that it is not responsible for the misuse of access information.
(5) Customer shall immediately inform Searchmetrics of any misuse of the Platform. In the case of any misuse, Searchmetrics may block access to the Platform until there is no longer any threat of any further misuse. If Searchmetrics becomes aware of any misuse of the Platform other than by notification by Customer, Searchmetrics will inform Customer immediately.
(6) Customer shall provide Searchmetrics with all data required to fulfil its contractual obligations.
(7) Customer is responsible for ensuring adequate networks, Internet connections, telecommunication connections, hardware and software to use the Platform.
(8) Upon termination of this contract, Customer must delete or otherwise destroy all access information provided to Customer (and any copies thereof).
(1) In connection with collection, processing and utilisation of personal data Searchmetrics ensures to respect the provisions of the General Data Protection Regulation (GDPR) and other corresponding data protection regulations. Registration data of Customer are subject to the data protection regulations and will only be used as is required for providing contractual services and invoicing processes. Transmission of data to a third party will only take place in the event of sub-processing and after prior notification of Customer.
(2) The data obtained through the Platform may be analysed and processed statistically. Searchmetrics is permitted, on an industry-specific and cross-sector basis, to consolidate aggregated and anonymised data and provide third parties access to those data. Searchmetrics is permitted to use the aggregated and anonymised data to improve its services as per § 2. There will be no transmission of non-aggregated data in any event.
(1) The parties acknowledge that, in the course of performing their obligations under this Agreement, each may receive Confidential Information. Each party covenants and agrees that it will not disclose or cause to be disclosed any Confidential Information of the Disclosing Party, except to exercise rights under this Agreement, or as such disclosure may be required by law or governmental regulation, subject to the Receiving Party providing to the Disclosing Party written notice to allow the Disclosing Party to seek a protective order or otherwise prevent the disclosure. If requested by the Disclosing Party, Receiving Party shall return or destroy the Disclosing Party’s Confidential Information upon termination of contract.
(2) “Confidential Information” means information or data that one party (the “Disclosing Party”) provides to the other party (“Receiving Party”) during the term of this Agreement that is identified in writing at the time of disclosure as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.Confidential Information includes, but is not limited to any information, technical data or know-how which relates to research, products, services, customers, markets, software, developments, inventions, processes, designs, drawings, engineering, marketing, finances or trade secrets. Confidential Information also includes Confidential Information of a third party, which is in the possession of one of the parties hereto and is disclosed to the other party hereto in confidence hereunder. Confidential Information does not include information, technical data or know-how which was already in the possession of the receiving party prior to disclosure, is or becomes part of the public knowledge through no act or omission by receiving party, is disclosed to receiving party by a third party who is not subject to confidentiality restrictions, is approved for release by the disclosing party or is independently developed by the receiving party without the use of any Confidential Information of the other party.
(1) Searchmetrics is the sole and exclusive owner of all Intellectual Property Rights including but not limited to copyrights, patent rights, trade secrets, trademarks and other intellectual property rights, which are developed and provided for according to this contract including source codes, database, hardware or other material like analyses, developments, documentations and reports, as well as material for preparation.
(2) If Customer accepted the offer to use “Searchmetrics Content Experience” the following clauses (3) and (4) apply.
(3) Copyright and other intellectual property rights that have not been developed according to this contract, but are made available nevertheless, remain exclusively with its relevant previous legal owner. Images, texts and other media in the Searchmetrics Content Experience are solely for the purposes of illustrating the function of the product and may be subject to rights of a third party.
(4) In deviation from clause (3) above, subject to a written Agreement and an additional fee, the rights to content created specifically for Customer may be transferred from Searchmetrics to Customer.
(1) Unless otherwise stipulated below, Searchmetrics is liable in accordance with applicable law.
(2) If Customer within the use of “Searchmetrics Content Experience” uploads content (texts, images, videos, audio files or other media content), Searchmetrics is not liable in regard to any third-party property rights. Clauses (3) and (4) apply.
(3) Customer indemnifies Searchmetrics against any and all claims if the content uploaded by Customer infringes third-party intellectual property rights.
(4) In addition, Customer will bear all the court and out-of-court costs and expenses resulting from a breach of intellectual property rights.
(5) Searchmetrics’ liability is limited to damages arising out of an intentional breach of a material contractual obligation or due to gross negligence. Nothing in this section is intended to limit or exclude Searchmetrics’ liability for death or bodily injury of Customer caused by Searchmetrics’ negligence.
(6) If Searchmetrics breaches a major contractual obligation due to ordinary negligence, compensation is further limited to foreseeable damages which are typical for this type of contract.
(7) The above limitations to liability do not relate to the Customer’s claims under product liability. The provisions of the German Product Liability Act remain unaffected.
(8) Searchmetrics is not liable for Customer’s loss of profits or other financial damages.
(9) If the contractual liability of Searchmetrics is excluded or limited, the same shall apply to the personal liability of Searchmetrics employees, representatives and agents.
(10) Claims for damages expire one (1) year after the Customer has become aware, or should have become aware without gross negligence, of the circumstances on which the claim is based. This does not apply to claims under the German Product Liability Act.
(11) Strict liability pursuant to § 536a (1) BGB (German Civil Code) is hereby expressly excluded.
(12) Searchmetrics is not liable for the accuracy of data provided by a third party.
(13) Searchmetrics is not liable for delays that arise through incomplete data transmission by the Customer.
(1) Unless agreed otherwise in the offer, the contract term is 12 months starting on the date indicated in the offer. The contract term will extend automatically for subsequent 12-month terms unless terminated with 30 days’ written notice prior to the end of the respective term.
(2) The right to terminate for good cause remains unaffected. For the avoidance of doubt, good cause includes Customer’s failure to make due payments notwithstanding Searchmetrics’ written notice of late payment.
(3) Notice of termination must be in writing (email is acceptable).
(4) At the end of the contract term, Searchmetrics is entitled to permanently delete all the data stored during the term of the contract. The data may be passed to the Customer in a common format for a standard fee.
§ 11 Retention
Customer is entitled to exercise a right of retention only to the extent that his counterclaim is based on the same contractual relationship.
(1) Searchmetrics is entitled to amend the Terms and Conditions at any time. Searchmetrics will notify Customer in writing of any changes. If Customer does not object to the changes within six weeks after receipt of the notification, the amendments are deemed accepted. The amendments will become effective if Searchmetrics has expressly notified Customer of this effect in the notification of changes.
(2) If Customer objects to the amendments, the contract will continue to operate under the previous conditions.
(3) Amendments according to Clause (1) can only be made if the amendment does not change any material contractual obligation and the balance between performance and counter-performance will not shift to a substantial disadvantage of Customer.
(1) The contract is governed by and will be interpreted in accordance with the law of the Federal Republic of Germany. The parties to this Agreement expressly exclude German private international law and the application of the United Nations Convention on Contracts for the International Sale of Goods (CISG).
(2) The place of jurisdiction for any disputes arising from the contract, including tortious claims, is Berlin.
(4) Should any provision of this agreement be or become wholly or partially illegal, invalid or unenforceable, this shall not affect the validity of the remainder of the Terms and Conditions. The parties undertake to agree to replace the invalid provision with an appropriate provision which, as far as is legally possible, comes closest to what the parties intended to agree.
General Terms and Conditions for Consulting Services (ROW)
The following General Terms and Conditions for Consulting Services (hereinafter “Terms and Conditions”) apply to the business relationship between Searchmetrics GmbH (hereinafter referred to as “Searchmetrics”), Greifswalder Straße 212, 10405 Berlin, (District Court of Berlin-Charlottenburg HRB 111340 B) and the Client, to the extent that no product- or service-specific conditions apply.
These Terms and Conditions apply exclusively to businesses within the meaning of § 14 German Civil Code (BGB). A business is a natural or legal entity or legal partnership.
These Terms and Conditions apply exclusively. Any deviating, conflicting or additional terms and conditions of the Client do not apply even if Searchmetrics provides services without expressly disputing such Client terms and conditions. Additional terms and conditions must be agreed in writing to become valid. By placing the order, the Client accepts the foregoing conditions as binding.
(1) Searchmetrics will provide the Client with a written offer for Searchmetrics services.
(2) This offer requires signature for acceptance by the Client.
(3) The contract between the Client and Searchmetrics will be concluded once the signed offer has been received and accepted by Searchmetrics.
§ 2 Description of Consulting Services
(1) Searchmetrics provides consulting services, the details of which, in particular the scope of coverage, are detailed in these Terms and Conditions, the offer, and the related product description.
(2) Searchmetrics performs the services in a professional manner and consistent with applicable industry standards.
§ 3 Fees and Payment Conditions
(1) All variable and flat fees and expenses incurred (travel expenses, costs, working materials, and services purchased, etc.) are net prices. Any VAT due will be calculated based on the statutory rate and itemized separately on the invoice).
(2) Unless otherwise agreed, all fees are payable in advance without deductions.
(3) If the parties have not agreed to a specific remuneration, the fees for the Searchmetrics services provided will be calculated at an hourly or daily rate in accordance with the Searchmetrics price list in force at the time of the contract. Third-party services will be charged according to actual expenses.
(4) Searchmetrics may claim appropriate advances for remuneration, flat-rate fees and reimbursement of expenses. Searchmetrics may invoice for work performed or partially-completed under the relevant offer.
(5) Any specific requirements regarding invoices must be provided to Searchmetrics at the time of signature of the offer or immediately thereafter.
(6) Full payment of the contractual fees (fixed or calculated based on quantity) satisfies the Client’s obligations for payment of the consulting services.
(7) In the event of a delay in payment, Searchmetrics is entitled to suspend the further provision of services. Any fees not paid when due will bear interest from the original due date until paid at the statutory rate of interest in accordance with § 288 BGB.
(8) If the Client is in arrears with payments, Searchmetrics is entitled to initiate extraordinary termination of the contract after notice has been given with a period of at least two weeks to cure the non-payment.
(9) In the event of extraordinary termination in accordance with § 3 Para. (8), the contractually agreed payment claims of Searchmetrics, including but not limited to overdue amounts and claims for compensation, remain unaffected.
§ 4 Mutual rights and obligations
(1) The Client agrees to cooperate as reasonably required for Searchmetrics to provide the services under this contract. This includes in particular the provision of network, Internet and telecommunications connections, hardware and software and adequately-trained personnel.
(2) The Client agrees to provide to Searchmetrics information related to the services in a complete, accurate and timely manner.
(3) The Client shall also timely inform Searchmetrics, even without specific request, regarding circumstances which may be relevant to the consulting services.
(4) Any objections or requests for changes shall be communicated in writing.
(5) After signature of the contract, Searchmetrics is entitled to make the contractual relationship and general nature of the services public and to use the Client’s name and logo for customer reference and marketing, advertising and promotional purposes.
§ 5 Warranties and Indemnities
(1) Searchmetrics will be liable for losses other than those arising through a danger to life, body and health only insofar as they are based on an intentional or grossly negligent action or culpable breach of a major contractual obligation, whose compliance is of particular importance for achieving the purpose of the contract and on which the Client can rely.
(2) Insofar as Searchmetrics intentionally breaches a major contractual obligation, the obligation to provide compensation for material damage is limited to the foreseeable damages which are typical for this type of contract.
(4) Searchmetrics is not liable for lost profit or other losses regarding assets of the contracting partner. Insofar as the contractual liability of Searchmetrics is ruled out or limited, this also applies to the personal liability of employees, representatives and vicarious agents.
(5) Searchmetrics is not liable for consulting errors that result from the Client’s breach of its obligation to provide complete and timely information under § 4.
(6) In the event of a dispute, the burden of proof rests with the Client to prove that the Client has fulfilled its obligations under this contract.
(1) Searchmetrics is the owner of all rights, title and interest in connection with the services provided by Searchmetrics under the contract, including the Searchmetrics platform “Searchmetrics Suite” and the associated database and software. All copyright, trademark, patent and other intellectual property rights to the services, the platform, the database work, the database and the content, data and other elements belong exclusively to Searchmetrics.
(2) All copyrights and patents and other intellectual property rights to the services arising under the contract or made available, in particular to software, including source code, databases, hardware or other material, such as analysis, development, documentation and reports, as well as on preparation material remain exclusively with Searchmetrics or its licensors.
(3) Searchmetrics grants to the Client a limited, perpetual, global (except in the United States and Canada), non-transferable, non-sublicensable right to use the consulting results provided by Searchmetrics under the contract for Client’s internal business purposes. The access to the Searchmetrics software (“Searchmetrics Suite”) is expressly excluded from this license grant.
(1) Searchmetrics complies with the provisions of the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG) and other relevant legal provisions during the collection, processing and use of personal data of the Client.
(1) Neither party may use or disclose the confidential information of the other party without the prior written consent of the other party, unless required to satisfy the obligations arising from the contract or required by law, regulation or court order. The party obliged to disclose confidential information in this manner will provide written notice to the other party as early as possible in advance. At the end of the contract, the parties will immediately return or destroy all the confidential information and confirm this in writing if requested to do so.
(2) “Confidential Information” as part of the contract includes all the data protected by copyright or as database records as well as all other information, which is disclosed by one of the contracting parties to the other and which is either marked as “confidential” or is to be regarded as confidential given the nature of the information and the circumstances of disclosure. In particular this includes information of a business nature and information on product developments. However, information which is known to the general public, which was already known to the other party to whom it was disclosed or which was developed by the recipient contracting party independently and without using the Confidential Information is not regarded as Confidential Information.
(1) Unless otherwise stated in the offer, the term of the contract is 12 months and starts on the date indicated in the offer.
(2) The right to terminate for cause remains unaffected. For the avoidance of doubt, Searchmetrics has a right to terminate if the Client does not make payments which are due in accordance with § 3 despite a payment reminder and a cure period.
§ 10 Retention
(1) All changes, amendments and addenda to the contract must be in writing.
(2) With regard to all legal relationships arising from the contract, the Parties agree to the application of the law of the Federal Republic of Germany excluding German private international law.
(4) The place of jurisdiction for any disputes arising from this contract, including tortious claims, is Berlin.
(5) If any provision of the contract is invalid, unlawful or unenforceable, and if such provision is based on a measurement of performance or time (deadline or date), then the provision will be replaced with a legally permissible measurement.
End User License Agreement for the Searchmetrics Shop (ROW)
The terms and conditions of this End User License Agreement (EULA) govern the usage of the Searchmetrics online shop (“Searchmetrics Shop”) and the products sold by the shop. These terms apply exclusively. Any deviating, conflicting or additional terms do not apply unless Searchmetrics expressly consented in writing to their validity. These terms also apply to future business relationships, whether or not this is expressly restated by the parties.
These Terms and Conditions shall only apply to businesses within the meaning of § 14 German Civil Code (BGB) and professional end users and not for private or consumer end users.
§ 1 Description of Service
(1) The subject of the service is the provision of any paid or unpaid access to the Searchmetrics Software as a Service (SaaS) which is described in more detail in the relevant product description and/or Searchmetrics data services.
(2) The specific features are specified in the relevant current product description.
(3) Customer intends to use the service for the purpose of market analysis on Customer’s or third-party website(s).
§ 2 Fees, invoice and payment terms
(1) The fees and payment terms are specified on the relevant ordering page in the Searchmetrics Shop. If not otherwise specified, invoicing and payment terms are according to the following provisions.
(2) All fees are due in advance as specified at the time of purchase in accordance with the subscription type or individual product purchased.
(3) All fees are exclusive of VAT unless otherwise specified.
(4) In case of late payment Searchmetrics is entitled to:
(b) suspend access to the SaaS, in particular access to the system and the database. Searchmetrics’ claims to the contractually agreed fees remain unaffected. Any fees not paid when due will bear interest at the statutory rate (§ 288 BGB) during the period of payment delay.
(1) As applicable, these terms apply to a subscription contract for Searchmetrics SaaS or a one-off purchase of Searchmetrics data services.
(2) For subscription services, Customer chooses the initial term during the ordering process. The subscription will automatically renew for a subsequent term which is equal to the initial term. The subscription can be terminated with notice sent via email or post and received at least one day before the end of the respective term or by logging into the Searchmetrics Shop account.
(3) The right to terminate for good cause remains unaffected. For the avoidance of doubt, good cause includes Customer’s failure to make due payments notwithstanding Searchmetrics’ written notice of late payment.
(1) Searchmetrics is the exclusive owner of all right, title and interest in connection with the Searchmetrics SaaS, the Searchmetrics data services and the associated database, including all copyrights, trademarks, patent rights, trade secrets and other intellectual property rights
(2) Searchmetrics grants Customer a limited, non-exclusive, non-transferable license during the Term to display Searchmetrics data for internal business purposes exclusively through use of the SaaS functionality. Customer may export data by using the export and reporting functions provided by the SaaS, solely for Customer’s internal purposes. Customer may not remove, modify, or obscure any copyright, trademark, or patent notice, or other proprietary or restrictive notice or legend, contained in the SaaS.
(3) Customer may not, in whole or in part use Searchmetrics data for the following purposes:
(a) to build a new database of any kind and/or
(b) to provide any commercial service or data processing service to third parties.
(4) With regards to providing and maintaining the services rendered to Customer, Customer grants Searchmetrics the non-exclusive right to use Customer’s user data for the legally permissible length.
(5) Customer authorises Searchmetrics to use Customer’s name for customer reference and marketing, advertising and promotional purposes.
(1) Searchmetrics will provide Customer within with the instructions to access the SaaS via electronic data transmission promptly after the order is completed through the Searchmetrics Shop. Customer may not disclose or transfer the access information to third parties.
(2) Customer shall immediately inform Searchmetrics of any misuse of the SaaS services. In the case of any misuse, Searchmetrics may block access to the SaaS services until there is no longer any threat of any further misuse. If Searchmetrics becomes aware of any misuse of the SaaS other than by notification by Customer, Searchmetrics will inform Customer immediately.
(1) In connection with collection, processing and utilisation of personal data Searchmetrics adheres to the provisions of the General Data Protection Regulation (GDPR) and other corresponding data protection regulations. Registration data of Customer are subject to the data protection regulations and will only be used as required for providing contractual services and for invoicing processes. Transmission of data to a third party will only take place in the event of sub-processing and after prior notification of Customer.
(2) The data obtained through the SaaS may be analyzed and processed statistically. Searchmetrics is permitted, on an industry-specific and cross-sector basis, to consolidate aggregated and anonymized data and provide third parties access to those data. Searchmetrics is permitted to use the aggregated and anonymized data to improve its services as per § 1. There will be no transmission of non-aggregated data in any event.
§ 7 Obligation to Return and/or Destroy Information
Upon termination of this contract, Customer must delete or otherwise destroy all access information provided to Customer (and any copies thereof).
(2) “Confidential Information” means information or data that one party (the “Disclosing Party”) provides to the other party (“Receiving Party”) during the term of this Agreement that is identified in writing at the time of disclosure as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information includes, but is not limited to any information, technical data or know-how which relates to research, products, services, customers, markets, software, developments, inventions, processes, designs, drawings, engineering, marketing, finances or trade secrets. Confidential Information also includes Confidential Information of a third party, which is in the possession of one of the parties hereto and is disclosed to the other party hereto in confidence hereunder. Confidential Information does not include information, technical data or know-how which was already in the possession of the receiving party prior to disclosure, is or becomes part of the public knowledge through no act or omission by receiving party, is disclosed to receiving party by a third party who is not subject to confidentiality restrictions, is approved for release by the disclosing party or is independently developed by the receiving party without the use of any Confidential Information of the other party.
(1) Customer shall immediately upon receipt of the access information check the product for operability and notify Searchmetrics immediately of any deficiencies.
(2) Unless otherwise stipulated below, Searchmetrics is liable in accordance with applicable law.
(3) Searchmetrics’ liability is limited to damages arising out of an intentional breach of a material contractual obligation or due to gross negligence. Nothing in this section is intended to limit or exclude Searchmetrics’ liability for death or bodily injury of Customer caused by Searchmetrics’ negligence.
(4) If Searchmetrics breaches a major contractual obligation due to ordinary negligence, compensation is further limited to foreseeable damages which are typical for this type of contract.
(5) Searchmetrics will not be liable for temporary unavailability of the service, for longer response times, or display of incomplete or erroneous search engine data.
(6) The above limitations to liability do not relate to the Customer’s claims under product liability. The provisions of the German Product Liability Act remain unaffected.
(7) Searchmetrics is not liable for Customer’s loss of profits or other financial damages.
(8) If the contractual liability of Searchmetrics is excluded or limited, the same shall apply to the personal liability of Searchmetrics employees, representatives and agents.
(9) Claims for damages expire one (1) year after the Customer has become aware, or should have become aware without gross negligence, of the circumstances on which the claim is based. This does not apply to claims under the German Product Liability Act.
(10) Data provided as part of the services may originate from third party sources such as “Google”. Searchmetrics does not have any influence on the accuracy, completeness or correctness of these data and is not liable for data received from third parties.
§ 10 Amendments to Terms and Conditions
(1) Searchmetrics is entitled to amend these terms and conditions at any time. Searchmetrics will notify Customer in writing of any changes. If Customer does not object to the changes within two weeks after receipt of the notification, the amendments are deemed accepted. The amendments will become effective if Searchmetrics has expressly notified Customer of this effect in the notification of changes.