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Bachelor of International Hospitality Management, BA IHM. Course curriculum National and Institutional Part - PDF Free Download
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1 Bachelor of International Hospitality Management, BA IHM Course curriculum August
2 INDHOLD 1. curriculum framework Objective of the study programme Title and duration Effective date Transition provisions Legal framework of the curriculum Admission to the study programme Entry requirements Admission requirements Programme contents Programme structure and exams Core areas Core area: Economics Core area: Leadership Core area: Philosophy of science and methodology Core area: Strategy Core area: Cultural awareness and customer relations Elective educational components Internship Competences The students should be able to Rules for completion of the internship Learning and teaching methods Overview of exams Bachelor's degree project requirements Bachelor report requirements Other rules for the programme Credit transfer Exemption Effective date Part 2 - Institutional specific curriculum
3 6. Semester structure at Dania Examinations and assessments Overview over exams and assessments Examination and assessment schedule Elective module Conditions in relation to exams and assessments Obligation to participate study activity Consequence of ignoring the obligation to participate as a prerequisite of participating in exams Non-compliance with content requirements: Obligation to attend Application for special considerations conditions? Spelling and writing skills Marking of exams and assessments Complaints about exams and appeals against decisions Complaint about the examination Appeals Complaints on the grounds of legal irregularities Illness Examination language Academic misconduct Academic misconduct - exams Use of your own and others' work plagiarism Disciplinary actions in events of academic misconduct and disruptive behaviour during exams Suspected academic misconduct at exams including plagiarism, during and after the exam The process of identifying academic misconduct including plagiarism Internationalisation Credit transfer and postgraduate programmes Parts of the educations which can be taken abroad Conditions for taking elements abroad Applied Instruction and Work Types Guidelines for Differentiated Instruction
4 15. Supplementary rules on the Students Obligation to Participate Rules for physical attendance - final bachelor exam Regulations on language Obligation to keeping informed Operation date Contacts and addresses Appendix: Description of expected learning outcome for graduates at bachelor level Qualifications Framework for Lifelong Learning, level 6: Subject to errors and omissions 3
5 Part 1 National Curriculum 1. CURRICULUM FRAMEWORK This Curriculum for the International Hospitality Management study programme has been drawn up by the institutions approved to offer the programme. Parts of the curriculum have been laid down by the institutions Objective of the study programme The objective of the Professional Bachelor s Degree Programme in International Hospitality Management is to qualify the graduates to independently analyse, assess and reflect on problems and issues as well as manage practice-related and complex assignments related to operations, development, administration and management within the hospitality trade. The programme is designed as an independent extension (top up) of the academy profession (AP) programmes in Marketing Management and Service, Hospitality & Tourism Management. The programme corresponds to level 6 of the Danish Qualifications Framework for Lifelong Learning, and it is approved by the Danish Ministry of Higher Education and Science and accredited positively by the Danish Accreditation Institution Title and duration Students who have completed the programme are entitled to use the title: Professional Bachelor in International Hospitality Management The Danish title is: Professions bachelor i International Hospitality Management The programme is placed at level 6 in the Danish Qualifications Framework for Lifelong Learning. Duration and maximum length of study The study programme is worth 90 ECTS credits. 60 ECTS credits correspond to one year's full-time studies, cf. section 9 of Ministerial Order no of 30 June 2016 on Academy Profession Programmes and Professional Bachelor Programmes (Programme Order). 4
6 Programmes with a prescribed period of study of up to 120 ECTS credits must be completed within a number of years corresponding to no more than twice the prescribed period of study. Other programmes must be completed within a number of years corresponding to the prescribed period of study plus two years. The educational institution may exempt students from the latest date of completion of the programme, when this is founded in exceptional circumstances Effective date This Curriculum will come into effect on 1 August Transition provisions The curriculum in force when students begin their study shall apply until the students graduate. Students who do not follow the prescribed course of study or who do not graduate within the prescribed period of study, i.e. February 2018, follow the curriculum in force in the semester in which they re-enter the programme. Students who are to resit exams will follow the new curriculum. However, they may apply for permission to sit the exam under the old curriculum by submitting a written application not later than four months prior to the date of the exam Legal framework of the curriculum The legal framework of the latest version of the following acts and ministerial orders apply to the study programme: Consolidating act on business academies of professional higher education Consolidating act on academy profession programmes and professional bachelor programmes Ministerial Order on academy profession programmes and professional bachelor programmes (the Programme Order) Ministerial Order on examinations on professionally oriented higher education programmes (the Exam Order) Ministerial Order on admission to and enrolment on academy profession and professional bachelor programmes (the Admission Order) Ministerial Order on the grading scale and other forms of assessment Ministerial Order on the bachelor s degree programme in International Hospitality Management 5
7 2. ADMISSION TO THE STUDY PROGRAMME 2.1. Entry requirements Entry to the programme requires a passed academy profession (AP) programme Service, Hospitality & Tourism Management, Marketing Management or other relevant programmes with at least 120 ECTS credits. There are no area- or programme-specific entry requirements, cf. appendix to the Admission Order. At least the grade 4 in Economics and the final project Admission requirements Fulfilment of the entry requirements in 2.1 are required, but not adequate for admission. 6
8 3. PROGRAMME CONTENTS 3.1. Programme structure and exams Semester Exam ECT S Assessment Grading Weight 1 5 semester Economics 15 Internal 7-point grading scale Cultural awareness and 10 External 7-point grading customer relations scale Philosophy of science 5 Internal 7-point grading and methodology scale 6 semester Leadership 15 Internal 7-point grading scale Elective 5 Internal 7-point grading educational component scale Strategy 10 External 7-point grading scale 7 semester Internship 15 Internal 7-point grading scale Final exam project 15 External 7-point grading scale Weights on the degree certificate which also stipulate the grade point average 7
9 As a prerequisite for completing the study programme, students must attend and pass educational components equivalent to a total workload of 90 ECTS credits. A full-time semester consists of educational components, including internship, corresponding to 30 ECTS credits. The programme comprises compulsory educational components worth 55 ECTS credits, electives worth 5 ECTS credits, an internship worth 15 ECTS credits and a bachelor project worth 15 ECTS credits. The sum of all educational components and other study activities may not exceed the prescribed 90 ECTS credits. All educational components, including the bachelor project, are evaluated and assessed. The educational component is considered passed when students get the grade 02 as a minimum Core areas The programme's core areas are made up of compulsory educational components worth 55 ECTS and consist of the below components Core area: Economics 15 ECTS credits Test of academic level 1 ECTS Financial management through key figures and annual report 3 ECTS Costs and cost-related pricing 3 ECTS credits Forecasting and revenue management 4 ECTS Budget (the three budgets) and budget control 4 ECTS Learning outcomes: Knowledge The students should have acquired knowledge about fundamental accounting principles, enabling students to understand budgets and accounts and reflect on analysis of the corporate key figures; establishment of a company from an economical perspective various calculation method principles and their application within the industry; central concepts of forecasting, yield and revenue management in an international hospitality context, and the practice of the international hospitality industry concerning mixed costs and direct/indirect costs and methods for the distribution of these. 6
10 Skills The students should be able to develop department and activity budgets as well as set up accounts for further analysis; prepare cost calculations according to recognised methods in the industry as well as calculations for specific industry key figures; use different methods for the distribution of mixed and indirect costs; Evaluate internal control systems and justify relevant solution opportunities substantiate mixed costs and the cost structure within the international hospitality industry; and apply forecasting, yield and revenue management, enabling students to give input for improving the turnover of the company on both the short and long term. Competences The students should be able to independently develop budget proposals and key figures as part of the company s financial management, based on inputs from the company s various departments and activities; and independently analyse the company s situation as well as make different proposals for optimising its operations based on forecasting Core area: Leadership 15 ECTS credits Organisational structures 2 ECTS HR/competence development 3 ECTS Leadership 5 ECTS Personnel law 5 ECTS Learning outcomes: Knowledge The students will be able to demonstrate knowledge of: the role of the various types of organisations and organizational structures in competency development and management The company s objectives and how to control structure and organize activities pertaining to the objectives. 7
11 The legal framework of the industry, including individual and collective labour law in an international context The needs of the company for structural and managerial actions in relation to internal and external changes affecting the company The methods and theories used to prevent and manage conflicts between groups of employees and between employees and management Work-related stress, work-life balance, and managerial challenges associated herewith The company s social, environmental, and economic responsibilities (CSR), including the Law on Work Environment Various approaches to change management Skills The students should be able to Evaluating and assessing practical and theoretical methods for identifying the organisation s competence gap on a strategic departmental, and individual level with the objective of making reasoned decisions Evaluating one own s leadership on the basis of both theoretical and practical problem statement as well as making a reasoned selection of relevant management styles. Acting within the existing framework of personnel law, including being able to make independent assessments of labour-related legal issues and assessing the need for and selecting relevant collaborators. Assessing management s role and impact on the service company s work environment and general organizational culture. Assessing the appropriateness of the service company s structure and its relation to management styles in relation to the company s vision, mission, goals and values. Evaluating and defining a strategy for change in relation to the company s needs. Recommending methods for the prevention and management of conflicts between groups of employees and between employees and management The ability to search for relevant legal sources Competences The students should be able to Managing complex types of organisations impact on competency development and one s own management style. Independently developing a competency development plan for the organization an a group and individual level in accordance with professional ethics. Identifying one s own development needs and developing one s own competences in relation to the company's strategy and one s own area of activity. Contributing to the development and implementation of organizational change projects. 8
12 Managing the company in a way that satisfies the company s CSR-related responsibilities Core area: Philosophy of science and methodology 5 ECTS credits Theories of science Methodology Data (primary and secondary) Case studies Learning outcomes: Knowledge The students should have acquired knowledge about important perspectives on knowledge, insight and recognition; the definition of knowledge in a socio-scientific context; fundamental schools and problem areas within theory of science, in a socio-scientific perspective; methodological approaches that support the generation of knowledge; central paradigms within the socio-scientific disciplines; and the international hospitality management industry s application of theory and method. Skills The students should be able to critically assess empirical-analytical studies, including be able to communicate what knowledge is, how it is generated, and how it connects to practice; reflect on and take part in discussions on the generation of knowledge; work on problem areas within theory of science and methodology and integrate the understanding of scientific work and methodology with academic professionalism in project writing; collate, adapt and interpret quantitative and qualitative data along with relating critically to existing or new data materials, including having knowledge about measuring scales, as well as be able to judge the relevance, topicality, validity, reliability and scope for generalisation of data; make a problem analysis and problem definition, prepare a problem statement and hypotheses as well as make considerations about methods and substantiate the choice of survey methods; and structure and analyse following the principles of academic work. Competences The students should be able to independently 9
13 use scientific and methodological approaches in addressing practical problems and issues; prepare science-based reports and projects, including communicate research results and suggested solutions, etc., in a clear and easy-to-read report which contains a clear formulation of the problem and methodological consideration along with an assessment of the reliability and validity of the results and prerequisites; and take part in an interdisciplinary collaboration on the development of a study based on scientific principles, including an assessment of the strengths and weaknesses of alternative survey methods Core area: Strategy 10 ECTS credits Strategic analysis 3 ECTS Strategy, concept and product development 5 ECTS Strategic implementation and management 2 ECTS Learning outcomes: Knowledge The students should have acquired knowledge about models and theories for strategic analysis; strategic models and tools within the international hospitality management sector; development and implementation of strategies; and strategic management. Skills The students should be able to analyse the strategic challenges of the company; develop strategies for new and existing markets; develop and assess practice-oriented concepts and substantiate the chosen solution models; analyse the company s strategic leadership perspective; and communicating a plan for the implementation of the company s strategy. Competences The students should be able to handling critical success factors for the individual company or organisation as well as communicating the company s strategy with the goal of developing the company or organisation; being part of a professional cooperation with management and staff members about the strategic challenges of the company; 10
14 Core area: Cultural awareness and customer relations 10 ECTS credits The concept of culture and the hospitality industry 2 ECTS Guest/customer behaviour 3 ECTS Organisational culture 3 ECTS Negotiation technique 2 ECTS Learning outcomes: Knowledge The students should have acquired knowledge about how the organisational context is manifested in practice in the hospitality industry. This will include specific company culture, professional culture, functional culture, and department culture; concepts, theories, and models for cultural understanding and their application within the hospitality industry; and communication techniques used with guests, customers, suppliers, other stakeholders, etc. Skills The students should have acquired knowledge about applying the knowledge of culture in comparative studies of national cultures; applying and assessing cultural models and concepts as well as ideas for management and development within a hospitality company or organisation; and applying and assessing rhetorical patterns as well as verbal and non-verbal communication. Competences The students should be able to carry out and apply relevant cultural analyses in relation to company development; and communicate and negotiate with people, companies and organisations across cultures while dealing with economic, managerial and legal aspects as well as ethical considerations Elective educational components The programme's elective educational components consist of study activities worth 5 ECTS. See more in the specific part Internship 11
15 The internship is a full-time internship with a workload of 30 hours a week, exclusive of internship paper/ log. The aim of the internship is that, upon completion of the internship period, the students should be able to assess and include theories for solving practice-oriented problems that are relevant to the programme and the final bachelor project. Students who begin the top-up programme will normally already have gone through a compulsory internship period of three months, worth 15 ECTS credits, as part of their qualifying exam (AP programme). An internship of another three months (15 ECTS credits) thus still remains to be completed in the top-up programme. During the internship, students work with professionally relevant issues and acquire knowledge of relevant job functions. The students will be associated with one or more companies during the internship. As a rule, the internship is unpaid. The students themselves must actively apply for internships. On completion of the internship no matter the intended goals for the internship the students are expected to have acquired the following knowledge, skills and competences: Knowledge: The students should have acquired knowledge about how to reflect on the company s methods and practice with respect to the theory introduced through the programme. Skills: The students should be able to collect data and choose relevant solutions to the work tasks; and communicate professional issues and solutions to colleagues and business partners. Competences The students should be able to independently address complex development-oriented tasks; independently take part in professional and interdisciplinary cooperation in the company; and identify their own professional and personal goals during the internship. The internship is concluded with an exam. The internship is worth 15 ECTS credits Rules for completion of the internship Requirements of the parties involved The internship company provides a contact person who must be at the student s disposal for the duration of the internship The contact person and the student together 12
16 draw up an internship agreement which states the student's tasks and assignments during his/her internship period. The tasks and assignments should meet the learning outcomes of the internship. The internship should be planned so as to take the student's prior knowledge, training and qualifications into consideration. The internship agreement is to be submitted to the educational institution for approval. The student draws up a written internship paper/write on a blog, stating how the learning outcomes of the internship have been met. The educational institution has appointed a number of internship supervisors for International Hospitality Management who will be discussion partners for the students during the entire internship period, and who will also act as examiners for the internship. Upon completion of the internship period, both the student and the internship company will have to participate in an evaluation of the internship period. The students must participate in this evaluation in order to sit the internship exam. Roles and responsibilities of the parties involved Student Company The individual institution Applies for an internship Provides a contact person for Ensures satisfactory internship settings the intern Appoints internship supervisor The student and internship company together draw up an internship agreement that takes the learning outcomes into account Discusses the internship agreement with the students Approves submitted internship agreements that meet demands The student and the internship company cooperate during the internship Prepares a written paper that reflects on the fulfilment of the learning outcomes Sits the exam The contact person and the internship supervisor support the students for the duration of the internship Conducts the exam Please find more information in the guidelines for Work Placement/ Internship provided at the academy Learning and teaching methods 13
17 Various learning and teaching methods are practised, such as lectures, class teaching, guest lectures, assignment exercises, presentations (including student presentations), cases, workshops, company visits, seminars and projects as well as study visits in organisations affiliated with the study programme. The purpose, contents, etc., for the individual compulsory educational components, including profession-oriented activities, internship and the final bachelor project, are described further in section 3.2. The purpose of the learning and teaching methods is that, through the approaches chosen by the institution, students acquire knowledge, skills and competences within the programme s core areas, and that they apply these in accordance with the programme s learning outcomes 14
18 4. OVERVIEW OF EXAMS Each student must sit 3 externally assessed exams and 5 internally assessed exams. Economics, internally assessed exam, 7-point grading scale Leadership, internally assessed exam, 7-point grading scale Philosophy of science and methodology, internally assessed exam, 7-point grading scale Cultural awareness and customer relations, externally assessed exam, 7-point grading scale Elective educational component, internally assessed exam, 7-point grading scale Strategy, externally assessed exam, 7-point grading scale Internship, internally assessed exam, 7-point grading scale Final exam project, externally assessed exam, 7-point grading scale 4.1. Bachelor's degree project requirements The objective of the bachelor's degree project is to document the students' understanding of practice as well as centrally applied theory and method in relation to a practical problem or issue based on a specific assignment within the field of the programme. The problem or issue, which must be central to the study programme and the profession, must be formulated by the students in the problem statement and research question, possibly in collaboration with a private or public company. The bachelor project must be interdisciplinary and based on field research together with the requirements that the project must contain financial scenarios for the consequences of the suggested solutions to the problem or issue. Dania Academy of Higher Education must approve the problem statement and research question. The bachelor project exam is conducted as an external examination, which, together with the internship exam and other programme examinations, should document that the programme s learning outcomes have been achieved. The exam is made up of a project and an oral examination. The results of the two will be combined to provide the student with a single grade. The exam will not take place until the students have passed the internship exam as well as the other exams of the programme. Learning outcomes for the final exam project: 15
19 Knowledge The students should have acquired knowledge about the general trends in the industry; and theory, methodology and practice within the international hospitality industry. Skills The students should be able to assess practice-oriented problems and issues and set up economic scenarios for the consequences of suggested solutions; and communicate professional issues and solution models to colleagues and business partners. Competences The students should be able to independently take part in interdisciplinary collaborations with colleagues and business partners; be part of complex development-oriented practice-based problems or issues; and develop the company and its organisation based on its strategic challenges Bachelor report requirements The final exam project may NOT exceed the maximum number of characters stipulated below. The number of characters are inclusive of figures and tables, etc., but exclusive of cover page, table of contents, reference list and appendices. Characters are including spaces. Appendices may be enclosed to substantiate projects. However, they are not included in the assessment of the assignment, which means that lecturer and examiner are not under an obligation to read them. Writing and spelling skills as well as the ability to use the correct technical terms form part of the assessment (weight 10 percent). The exact character count MUST be printed on the cover page of the project. If the number of characters is not indicated, the assignment is rejected, and the exam may not take place until the next scheduled exam. 2 The final examination project report must amount to between 75 % and 100 % of the maximum number of characters. Assignments that total less than 75 % of the 16
20 number of characters laid down or which exceed the maximum, will be rejected, and the students must register for exam again. Scope of final exam project: Final exam project One student: Two students: Maximum number of characters in the exam paper, including spaces 105,000 characters 150,000 characters 5. OTHER RULES FOR THE PROGRAMME 5.1. Credit transfer Transfer to a partner institution in Denmark The institutions expect to establish common credit transfer agreements for the programme. However, such agreements are not available at present Credit transfer for educational components It is possible to apply for credit transfer for exams based on completed and passed educational components from other programmes that match up to subjects, educational components and internship components in the International Hospitality Management programme. The credit transfer application is assessed individually by the individual institution, based on a professional assessment of whether the learning outcomes of the educational component match up to the learning outcomes of the International Hospitality Management programme Exemption It is at any time possible to apply for exemption from the rules and provisions laid down in this Curriculum. The application must be submitted in writing in due time and will be considered individually by the individual institution. 2 When submitting written assignments, the students are expected to hand in an electronic version of the assignment as well. The rules on this are stipulated in the institutional section of this Curriculum. 3 See section 18(2) of Programme Order. 17
21 5.3. Effective date This national section of the curriculum, which is valid for all providers of the programme, will come into force on 1 August 2016 and will apply to all students who start on the programme on August 2016 as well as for students registered in or eligible for credit transfer for this Curriculum after 1 September The steering committee for the Bachelor's Degree Programme in International Hospitality Management, August
22 PART 2 - INSTITUTIONAL SPECIFIC CURRICU- LUM The institutional part of the course description for the BA describes the requirements, rules and regulations applicable for the planning and execution of the programme at Dania Academy, University of Applied Sciences and thus describes the areas where the requirements and rules are specific for the programme. 6. SEMESTER STRUCTURE AT DANIA The semester structure of the programme varies in two models at the different academies in Denmark offering the programme the model chosen at Dania is with work placement on 7 th semester as shown below. 7. EXAMINATIONS AND ASSESSMENTS In the present chapter, as well as chapter 10 and 11 (further in the Institutions specific curriculum) specifics and time schedule are presented. 19
23 7.1 Overview over exams and assessments Examinations and assessments cover widely all types of exams, internal/external exams/assessments, national/institutions specific exams and assessments and learning activities. External exams are assessed by an examiner and a censor, where censors are appointed by The Agency of Higher Education and Educational Support. Internal assessments are assessed by one or more examiners from the institution. Figure 1 exams and assessments ECTS Examinations and assessments 5. semester Economics 15 Written and oral examination A written assignment is handed out, and the students in groups of 3-5 have 48 hours to work with the case/assignment. The assignment combines essential areas of the different subjects covered in Economics, and is a reflection of the content and work methods of the subject. Maximum keystrokes: The oral examination is individual and 30 minutes. The student should bring a presentation to the oral exam, which is produced on the basis of the submitted project report and further reflections. The assignment is available electronically. Internal assessment according to the 7-point marking scale Weight: written part 30%, Oral part 70% Cultural awareness and customer relations 10 Individual oral exam The student draws a random question connected to the essential areas of the different subjects covered in Cultural Awareness and customer relations. The student is required to reflect of the content and work methods of the subject. 20
24 The student will have 30 minutes of preparation to answer the question. The oral exam is 30 minutes. External assessment according to the 7-point marking scale Weight: viva 1,0 Philosophy of science and Methodology 5 Individual written assessment A written assignment is handed out, and the students individually has 5 days to work with the assignment and hand in a paper. The assignment combines essential areas of the different subjects covered in Philosophy of Science and Methodology, and is a reflection of the content and work methods of the subject. Maximum key strokes Internal assessment according to the 7-point marking scale Weight: written 1.0 After the assessment of the paper the student will receive an oral feedback of 15 minutes. 6. semester Leadership 15 Combined oral and written individual assessment A written assignment is handed out, and the student has 48 hours to work with the case/assignment in groups and hand in a synopsis. The assignment combines essential areas of the different subjects covered in Leadership, and is a reflection of the content and work methods of the subject. Maximum keystrokes: The oral examination is a group exam and 30 minutes. The students should bring a presentation to the oral exam, which is produced on the basis of the submitted project report and further reflections. As a part of the oral exam, an opponent group of students from the class will participate. Grades will be individual. The presentation has a weight of 3/4 the performance as opponents ¼. 21
25 Internal assessment according to the 7-point marking scale Elective module 5 Please see elective module catalogue for the details in each module. Strategy 4 10 Strategy project A written assignment is handed out, and the students in groups of 3-5 have 2 weeks to work with the case/assignment and hand in a report. The assignment combines essential areas of the different subjects covered in Strategy, and is a reflection of the content and work methods of the subject. Max keystrokes: A written approval of the problem statement is a mandatory part of this exam. The oral examination is individual and 30 minutes. The student should bring a presentation to the oral exam, which is produced on the basis of the submitted project report and further reflections. 7. semester External assessment according to the 7-point marking scale Weight: written 0,5 oral 0,5 Work placement 15 Combined viva and written individual exam In co-operation with the work placement enterprise, the candidate identifies and defines the learning goals for the work placement period. During the work placement the student maintains a learning journal. The learning journal should include a description and illustration of the activities accomplished and the areas of responsibility held by the 22
26 student during the work placement combined with the student s reflection on the learning goals and learning outcomes of the placement. The learning journal is to be written in the form of an online blog and submitted at an ongoing basis during the work placement period (approx. once per week). This paper/blog becomes the basis of the viva in work placement. Internal assessment according to the 7-point marking scale Weight: written 2/3, oral 1/3 Combination written (blog) and 30 minutes oral assessment Bachelor 15 Bachelor Project Combined oral and written exam The student produces a bachelor project based on the chosen problem statement (research question). The project then are used as starting point for the oral examination. The exam has the following distribution: 1/4 for the oral presentation 2/4 for the examination questions/discussion 1/4 for the voting and feedback to the student The bachelor project is normally produced on an individual basis. However, by exception, the students may send application for special consideration if they wish to write a group bachelor project to the Institution. Since the written project is combined with a oral exam of 60 minutes per student, the project does not have to be individualized. No more than two students can participate in the group project. A written approval of the problem statement is a mandatory part of this exam. Number of characters: 23
27 1 person: number of characters: Maximum 105,000-inkl spacing but ekskl annex. 2 person: number of characters: maximum 150,000 incl. spacing but excl. annex. Oral exam: 60 min per student One overall mark is given according to the 7-point marking scale Weight: written 2/3, oral 1/ Examination and assessment schedule For the student enrolled on a programme in August 2016 the following examination schedule, including the schedule for re-sits, will apply (subject to possible amendments). The following time deadlines apply: Examination material (e.g. business case, introduction to the examination, task description) is to be distributed at 9.00 am on the announced date Submission of the written work (e.g. coursework, written assignment, project report) must take place at am at the latest on the announced date Figure 2 Plan for examinations Leadership Assignment is announced Deadline for submission Examination Internal Examination 1. Attempt (Week 22) 6 June June June Attempt (Week 26) 26 June June June attempt Next ordinary exam Next ordinary exam Next ordinary exam 24
28 Economics Internal Examination Assignment is announced Deadline for submission Examination 1. Attempt 9 January 2017 Group registration: Week December 2016 Assignment: 11 January Attempt 6 February 2017 Group registration: Week January 2017 Assignment: 8 February Attempt 13 March 2017 Group registration: Week March 2017 Assignment: 15 March 2017 Philosophy of science and Methodology Assignment is announced / To be approved Deadline for submission Examination Internal Examination 1. Attempt 10 October October 2015 Oral feedback Week Attempt 5 December December 2016 Oral feedback Week Attempt Pending Pending Pending Elective Module Assignment is announced / To be approved Deadline for submission Examination Internal Examination 25
29 1. Attempt Pending Pending Pending 2. Attempt Pending Pending Pending 3. Attempt Pending Pending Pending Cultural awareness and customer relations Assignment is announced / To be approved Deadline for submission Examination - oral External Examination 1. Attempt None none Week Attempt None none Week Attempt none none Week Strategy External Examination Assignment is announced / To be approved Deadline for submission Examination 1. Attempt Assignment is available: 22 May 2017 Week May 2017 Approval of problem statement: 11 May Attempt Assignment is available: 28 June 2017 Week June
30 Approval of problem statement: 19 June Attempt Next ordinary exam Course curriculum Next ordinary exam Course curriculum Next ordinary exam Course curriculum Work placement project Assignment is announced / To be approved Deadline for submission Examination Internal Examination 1. Attempt Approval of plan: 26. June November 2017 Learning log (final comments and conclusion) Week Attempt 27 November 2017 Week Attempt 11 December 2017 Week Bachelor project Assignment is announced / To be approved Deadline for submission Examination External Examination 1. attempt Hand in topic: 11. January 2018 Week September 2017 Approval of problem statement: 9 October attempt Hand in topic: 11 June 2018 Week February
31 Approval of problem statement: 12 March attempt Next ordinary exam Next ordinary exam Next ordinary exam 8. ELECTIVE MODULE Value: 5 ECTS In the 6 th semester the student is to elect and participate in an elective module. The subjects are chosen from an elective catalogue, which the institution publicities in the end of the 5 th semester. In the elective catalogue the exact topic, knowledge, skill, and competence for the module are described. 9. CONDITIONS IN RELATION TO EXAMS AND ASSESSMENTS 9.1 Obligation to participate study activity The Bachelor of International Hospitality Management programme is based on (among other things) experience-based learning processes that are process- and action oriented. This requires the students presence; in the shape of active participation e.g. group work, presentations or distance learning, as a precondition for achieving adequate learning and knowledge. The students active participation is contributing to the heightening of the professional and pedagogical level of the programme. The obligation to participate can further more include the obligation to hand in written assignments etc. 28
32 Obligation to participate therefor means, that the student is obligated to be present by actively participate in own, and fellow students, learning process, and hand in e.g. written assignments Consequence of ignoring the obligation to participate as a prerequisite of participating in exams The obligation to participate including the obligation to attend may be prerequisites of exam participation. The obligation to participate and the obligation to attend are described for each exam in the curriculum. The curriculum will also state whether these are prerequisites for participating in exams. Late or incorrect compliance with formal requirements such as: submission deadlines coursework form (electronic, paper-based) non-compliance with formal requirements e.g. to a written assignment non-compliance with the obligation to attend will, if the activities are prerequisites to attending an exam, be considered equal to absence from the exam, and the student will have spent an exam attempt Non-compliance with content requirements: If a written assignment has academically dishonest contents or if it contains intellectual property of others e.g. text, figures, tables, templates etc. without references to the source(s) (plagiarism), cf. chapter 11s guidelines to written assignments, it will be rejected on the grounds that the obligation to participate and thus the content requirements have not been met. If these activities are prerequisites of participating in the exam, they will be considered equal to absence from the exam and the student will have spent an exam attempt. A rejection of an assignment and non-compliance with formal requirements will furthermore be registered as violation of the requirement to active participation in studies regarding receipt of SU if the student is so eligible. Please see the regulations on this matter. 29
33 9.1.3 Obligation to attend Obligation to attend means that the student is physical presence at the place of the learning activity or lesson. The consequence of ignoring the obligation to attend will be described in the institutions specific curriculum Special registration of attendance The institution can introduce additional attendance checks for the academic activities. In that case the students are informed about the form of registration. The form may vary and can be performed by the lecturer, the students and others. If the student approaches the absence limits we have set, he/she will receive an advance warning, informing about the possible consequences. The student can be withdrawn from the programme, if he/she has not actively participated in the academic activities for a continuous period of at least one year. Active participation in studies means that the student over the last 12 calendar months: 1. has at least sat two different examinations; 2. has achieved a pass mark in at least one examination; 3. has participated in the activities that constitute the programme in question, namely group work, joint projects, distance learning, etc. For further details please consult the curriculum; 4. has submitted written the papers, namely assignment, project reports, learning portfolios, etc. (in accordance with the curriculum) which form part of the examination prerequisites. The submitted papers must comply with the fair use content requirement; 5. has participated in all activities /arrangements with compulsory attendance, in accordance with the curriculum. The student s enrolment can be terminated, if the student does not satisfy one or more criteria of active participation in studies presented above. The periods of time when the student does not actively participate in studies due to leave of absence, maternity/paternity leave, adoption, significant illness (with medical 30
34 certificate) or compulsory military service are not regarded as the lack of active participation in studies. The student will be though requested to provide documentation, confirming the above. The Institution can take account of genuinely exceptional problems or exceptional personal circumstances. An application for special consideration must be sent to the Institution. In the case of the termination of enrolment, the student will be notified about it in writing. The student will be then informed about the rules above and will be given 14 days to provide supporting documentation of his/her absence that should not be regarded as a lack of active participation in studies. Together with this the student will be announced the deadline for the application for special consideration. The student will be withdrawn from the programme in question, if we do not receive any answer within the allotted time. If the student applies for special consideration, the student s enrolment becomes subject to a suspensive condition, until the Institution has considered the case. The student has the right to complain directly to the Institution about the decision within two weeks from the receipt of the notification. The complaint will be subject to suspensive condition. If the decision remains unchanged, the student has the right to send his/her complaint to the Ministry within the two weeks from notification with regard to the legal issues related to the matter. 9.2 Application for special considerations conditions? If the student is unable to participate in the examinations described above or if the student wishes to withdraw from any of the examinations described above, a written application for special consideration must be sent to the institution. Permission will be granted only if the training institution considers that the cause of absence from the examination is relevant (significant illness, death or critical illness of a close family member or similar). 31
35 9.2.1 Spelling and writing skills Spelling and writing skills will be part of the assessment criteria for the professional bachelor degree project (10%), the academy profession degree project and the exams in which those skills are part of the assessment criteria as stated in this curriculum. The assessment is expressed as an overall assessment of the professional and academic content as well as the student's spelling and writing skills. Students may apply for an exemption from the requirement that spelling and writing skills form part of the assessment criteria if the application is verified by physical or mental impairment The application should be submitted to the programme and directed to the attention of the institution not later than 4 weeks before the exam is to be held Special exam conditions Students may apply for permission to use a PC for written exams that take place at the institution if the application is verified by physical or mental impairment. The application should be submitted to the programme not later than 8 weeks before the exam is to be held. The application deadline may be extended in cases of sudden health-related problems. With the application you should enclose a doctor's certificate/note; a statement from e.g. a speech, hearing, dyslexia or blind institute or other evidence of your health condition or a relevant specific impairment Opting out from tests The student is automatically signed up for all tests and exams at his/her education. Opting out from written exams 7 days before the time of the exam Opting out from oral exam with written assignment 7 days before deadline for handing in the written part Opting out from written assignment or project for evaluation 7 days before the hand-in deadline Opting out from final exam report 14 days before project hand-in deadline If the student, as a consequence of unusual circumstances, wishes to opt out after the deadline, the student may apply for exemption. The exemption may be granted if the students can document unusual circumstances. 32
36 Opting out must be done by to the study secretary of the education at the study location. When the student receives a confirmation from the academy the opting out is valid. After this, the student will be signed up for the next test in the subject area, and the test the student opted out from will not count as a try. 9.3 Marking of exams and assessments In connection to oral exams (viva) the mark is given to the student immediately after the viva. One day after the exam in Leadership. For assessments where the mark is not given immediately after the exam, it will be announced on the same day as the exam when the mark will be announced. The announcement will be given no more than 10 working days after the exam. In connection to written exams the mark will be send by mail, or announced public (using the students exam number). 9.4 Complaints about exams and appeals against decisions Students are recommended to seek guidance from the student counsellors in connection with the complaints procedure and writing a complaint. The regulations for complaints about exams can be found in chapter 10 of the executive order on examination regulations. The Executive Order divides complaints into two kinds, 1. complaints about the examination basis etc., the course of the exam and/or the assessment, and 2. complaints on the grounds of legal irregularities. The two kinds of complaints are dealt with differently Complaint about the examination Within 2 weeks after the result of the exam has been announced in the usual way, a student may submit a written, substantiated complaint about: 1. the exam basis including the exam questions, assignments etc. and its connection to the purpose and requirements of the programme 2. the examination procedure 3. the assessment 33