Source: https://taichmanbags-gb.shoplo.com/page/shop-rules
Timestamp: 2020-02-23 04:52:08
Document Index: 275261759

Matched Legal Cases: ['art. 221', 'art. 556', 'art. 556', 'art. 221', 'art. 221', 'art. 37', 'art. 36']

TERMS AND CONDITIONS OF THE TAICHMANBAGS.PL INTERNET SHOP
1.1. The Online Store available at the Internet address www.taichmanbags.pl is run by Taichman Sp. z o.o. registered in the National Court Register under number: 0000745711, having the address of the place of business and the address for delivery: ul. Hoża 86/410, 00-682 Warsaw, NIP: 7010844594, REGON: 381063347, e-mail address: biuro@taichmanpro.pl, telephone number: 48 736 821 608
1.2. These Regulations are addressed both to consumers and to entrepreneurs using the Online Store.
1.3. The administrator of personal data processed in connection with the implementation of the provisions of these Regulations is the Service Provider. Personal data is processed for purposes within the scope and on the basis of the principles set out in the privacy policy published on the Online Store website. Providing personal information is voluntary. Each person whose personal data is processed by the Service Provider has the right to inspect their content and the right to update and correct them.
1.4.1. WORKING DAY - every day from Monday to Friday, excluding public holidays.
1.4.2. FORM - a place on the website that allows providing personal or contact data, including simplified ones, to an e-mail address for registration, contact or consent to the electronic version of the newsletter.
1.4.3. PRODUCT - a movable item available in the Online Store being the subject of a Sales Agreement between the Customer and the Seller.
1.4.4. REGULATIONS - these regulations of the Online Store.
1.4.5. ONLINE STORE - the Service Provider's online store available at the Internet address: www.taichmanbags.pl.
1.4.6. DEALER; SERVICE PROVIDER - Taichman Sp. z o.o. registered in the National Court Register under number: 0000745711, having the address of the place of business and the address for delivery: ul. Hoża 86/410, 00-682 Warsaw, NIP: 7010844594, REGON: 381063347, e-mail address: biuro@taichmanpro.pl, telephone number: 48 736 821 608
1.4.7. SALES AGREEMENT - a Product sales contract concluded or concluded between the Customer and the Seller via the Online Store.
1.4.8. ELECTRONIC SERVICE - a service provided electronically by the Service Provider to the Customer via the Online Store.
1.4.9. SERVICE USER - (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations also a natural person with limited legal capacity; (2) natural person conducting sole proprietorship, (3) legal person; or (4) an organizational unit without legal personality, which the law grants to legal capacity; which - intends to conclude or conclude a Sale Agreement with the Seller via this online store www.taichmanbags.pl
1.4.10. ACT ON CONSUMER RIGHTS, ACT - Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended)
1.4.11. ORDER - Customer's declaration of intent submitted via the Order Form and aiming directly at the conclusion of the Product Sales Agreement with the Seller.
1.4.12. REGISTRATION - a form available in the Online Store that allows you to create an Account.
1.4.13. ORDER FORM - An Electronic Service, an interactive form available in the Online Store that allows you to place an Order, in particular by adding Products to the electronic basket and defining the terms of the Sales Agreement, including the method of delivery and payment.
1.4.14. CLIENT - (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations also a natural person with limited legal capacity; (2) natural person conducting sole proprietorship, (3) legal person; or (4) an organizational unit without legal personality, which the law grants to legal capacity; which - intends to conclude or conclude a Sale Agreement with the Seller via this online store www.taichmanbags.pl
1.4.15. CIVIL CODE - Civil Code of April 23, 1964 (Journal of Laws 1964 No. 16, item 93, as amended).
1.4.16. ACCOUNT - Electronic Service, marked with an individual name (login) and password provided by the Recipient of a set of resources in the Service Provider's IT system, in which data collected by the Service Recipient and information about Orders placed in the Online Store are collected.
1.4.17. NEWSLETTER - Electronic Service, electronic distribution service provided by the Service Provider via e-mail, which allows all users of the Service to use it
2.1. The Online Store offers the following Electronic Services at all times or periodically: Account, Order Form and Newsletter.
2.1.1. Account - using the Account is possible after completing three consecutive steps by the Service User - (1) completing the Registration Form, (2) clicking the "Register me" box and (3) confirming the willingness to create an Account by clicking the confirmation link sent automatically to the given address electronic mail. In the Registration Form, it is necessary for the Customer to provide the following data to the Service Recipient: name and surname / company name, address (street, house / flat number, zip code, city, country), e-mail address, contact telephone number and password. In the case of Customers who are not consumers, it is also necessary to provide the company name and tax identification number.
2.1.1.1. The Electronic Account service is provided free of charge for an indefinite period. The Service Recipient has the option, at any time and without giving any reason, to delete the Account (resignation from the Account) by sending a relevant request to the Service Provider, in particular via e-mail to the following address: biuro@taichmanpro.pl or in writing to: Taichman Sp. z o.o., ul. Hoża 86/410, 00-682 Warsaw.
2.1.2. Order Form - the use of the Order Form begins with the Customer adding the first Product to the electronic basket in the Online Store. Placing an Order takes place after the Customer completes two consecutive steps - (1) after completing the Order Form and (2) clicking on the Online Store after completing the Order Form "Confirm" field (order with the obligation to pay) - up to that moment it is possible to modify it individually entered data (to do this, follow the displayed messages and information available on the Online Store website). In the Order Form, it is necessary for the Customer to provide the following data about the Customer: name and surname / company name, address (street, house / flat number, zip code, city, country), e-mail address, contact telephone number and details of the Sales Agreement: Product (s), amount of Product (s), place and method of delivery of the Product (s), method of payment. In the case of customers who are not consumers, it is also necessary to provide the company name and tax identification number.
2.1.3. Newsletter - use of the Newsletter follows the e-mail address to which further editions of the Newsletter are to be sent and click on the "Subscribe" box. You can subscribe to the Newsletter by checking the appropriate box when creating an Account - once the Account is created, the Customer is subscribed to the Newsletter, through the bar at the bottom of the page or through a pop-up window that appears one minute after the start of the visit.
2.1.3.1. The Electronic Newsletter service is provided free of charge for an indefinite period. The Service Recipient has the option, at any time and without giving any reason, to unsubscribe from the Newsletter (resignation from the Newsletter) by sending a relevant request to the Service Provider, in particular via e-mail to the following address: biuro@taichmanpro.pl or in writing to: Taichman Sp . z o.o., ul. Hoża 86/410, 00-682 Warsaw.
2.2. Technical requirements necessary to cooperate with the ICT system used by the Service Provider: (1) a computer, laptop or other multimedia device with Internet access; (2) access to electronic mail; (3) web browser: Mozilla Firefox version 11.0 and above or Internet Explorer version 7.0 and higher, Opera version 7.0 and higher, Safari 11.0 and higher, Google Chrome version 12.0.0 and higher; (4) recommended minimum screen resolution: 1024x768; (5) enabling cookies and Javascript support in the web browser.
2.3. The Service User is obliged to use the Online Store in a manner consistent with the law and morality with respect for the personal rights and copyrights and intellectual property of the Service Provider and third parties. The recipient is obliged to enter data consistent with the actual state. The recipient is prohibited from providing unlawful content.
2.4.1. Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the complaint procedure of the Product, which is indicated in points 6 and 7 of the Regulations), the Customer may submit, for example:
2.4.2. in writing to the following address: Taichman Sp. z o.o., ul. Hoża 86/410, 00-682 Warsaw.
2.4.3. in electronic form via e-mail to the following address: biuro@taichmanpro.pl.
3.4. Consolidation, security and access to the content of the Sales Agreement concluded by the Customer is effected by (1) providing these Regulations on the Online Store website and (2) sending the e-mail message referred to in point. 3.3.2. Regulations. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller's Online Store.
4.1.2.1. Taichman Sp. z o.o., ul. Hoża 86/410, 00-682 Warsaw. Bank: ING Bank Śląski
4.1.2.2. Account number: 57 1050 1012 1000 0090 8037 5315
4.1.3. Electronic payments and card payments via PayPal - possible current payment methods are specified on the Online Store website in the "Payments" tab and on the website http://www.paypal.com.
4.1.4. Electronic payments and card payments via the Shoplo Payments service - possible current payment methods are specified on the Online Store website in the "Payments" tab.
4.1.4.1. Settlement of transactions with electronic payments and payment cards are carried out in accordance with the Customer's choice via the Blue Media SA service or via the Shoplo payment service. The service of electronic payments and payment cards is provided by:
4.1.4.1.1. The entity providing online payment services by Shoplo is Blue Media S.A. with headquarters in Sopot, ul. Powstańców Warszawy 6, 81-718 Sopot,
4.1.4.1.2 Electronic payments and card payments via the Przelewy24 system are made by - possible current payment methods are specified on the Online Store website in the "Payments" tab and on the website http://www.przelewy24.com.
4.2.2. All dates of product production and delivery are valid only after successful transaction authorization
5.1. Product delivery is available on the territory of the Republic of Poland, in European Union countries and in other areas clearly marked in the shipping options.
5.2. The delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise. In other cases, the delivery of the Product (including transport charges, costs related to packing the product, delivery and postal services) is indicated to the Customer on the Online Store pages in the "Delivery cost" tab and during the Order placement process, including when expressing by The customer prefers to be bound by the Sales Agreement.
5.3.1. Domestic courier delivery within the territory of the Republic of Poland - PLN 15
5.3.2. Courier shipment within the European Union - PLN 40
5.4. The deadline for delivery of the Product to the Customer is up to 14 Business Days, unless a shorter deadline is given in the description of the Product or when placing the Order. In the case of Products with different delivery times, the delivery date is the longest given date, which, however, can not exceed 14 Business Days. The beginning of the delivery of the Product to the Customer counts as follows:
5.4.1. If the Customer chooses the method of payment by bank transfer, electronic payment or by credit card - from the date of crediting the Seller's bank account or settlement account.
6.1. Taichman Sp. z o.o. as the seller is liable to the Customer who is a consumer within the meaning of art. 221 of the Civil Code, under the warranty for defects in the scope specified in the Civil Code, in particular in art. 556 and art. 556 [1] - 556 [3] of the Civil Code.
6.2. Complaints resulting from the infringement of the rights of the Customer guaranteed by law or under these Regulations should be directed to the address of the store or email address: biuro@taichmanpro.pl. Taichman Sp. z o.o. undertakes to consider each complaint within 14 days, and if it was not possible, to inform the customer during this period, when the complaint will be considered.
6.3. If the buyer is not a consumer within the meaning of art. 221 of the Civil Code, the shop grants a 14-day pre-sale guarantee. The after sales warranty does not provide.
6.4. If the buyer is not a consumer within the meaning of art. 221 of the Civil Code, the parties exclude the seller's liability under the warranty for physical defects of the goods (Article 558 § of the Civil Code).
6.5. The complaint may be submitted by the Customer, for example:
6.5.1. in writing to the following address: Taichman Sp. z o.o., ul. Hoża 86/410, 00-682 Warsaw
6.5.2. in electronic form via e-mail to the following address: biuro@taichmanpro.pl;
6.6. It is recommended that the Customer provide in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of the defect; (2) request a way to bring the Product into compliance with the Sale Agreement or a statement of price reduction or withdrawal from the Sales Agreement; and (3) the contact details of the complainant - this will facilitate and accelerate the complaint handling by the Seller. The requirements set out in the preceding sentence are only recommendations and do not affect the effectiveness of complaints filed without the recommended description of the complaint.
6.7. The Seller will address the Customer's complaint promptly, no later than within 14 calendar days from the date of its submission. Lack of the Seller's attitude in the above-mentioned period means that the Seller considered the complaint justified.
6.8. If the Seller responds to the Customer's complaint or to exercise the Customer's rights resulting from the warranty, it will be necessary to deliver the Product to the Seller, the Customer will be asked by the Seller to deliver the Product at the Seller's cost to Taichman Sp. z o.o. ul. Hoża 86/410, 00-682 Warsaw. If, however, due to the type of defect, type of the Product or the method of its installation, the Product delivery by the Customer would be impossible or excessively difficult, the Customer will be asked to provide the Seller's Product at the place where the Product is located, after prior appointment.
6.9. A request to provide the Product referred to in point 6.6 of the Regulations does not affect the course of the period for responding to the Seller's complaint to the Customer, referred to in point. 6.5 of the Regulations and does not violate the Customer's right to demand from the Seller the disassembly of the defective Product and re-installation of the Product after exchange for a fault-free or removal of defect, referred to in Article. 561 [1] of the Civil Code.
7.1. Detailed information on the possibility of the customer using the extrajudicial method of dealing with complaints and redress and the rules of access to these procedures are available at the offices and on the websites of district (municipal) consumer ombudsmen, social organizations, whose statutory tasks include consumer protection, Voivodship Inspectorates of the Trade Inspection and the following Internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php.
7.2.1. The customer is entitled to request a permanent amicable consumer court, referred to in art. 37 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws 2001 No. 4 item 25, as amended), with a request to settle the dispute arising from the concluded Sales Agreement. The regulations of the organization and operation of permanent consumer arbitration courts are specified in the regulation of the Minister of Justice of September 25, 2001 on defining the rules of organization and operation of permanent consumer courts of arbitration. (OJ 2001, No. 113, item 1214).
7.2.2. The customer is entitled to apply to the provincial inspector of Trade Inspection, pursuant to art. 36 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws 2001 No. 4 item 25, as amended), with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Customer and the Seller. Information on the rules and mode of the mediation procedure conducted by the voivodeship inspectorate of the Trade Inspection is available at the headquarters and on the websites of individual Provincial Inspectorates of the Trade Inspection.
7.2.3. The customer may obtain free assistance in resolving the dispute between the Customer and the Seller, also using the free help of the poviat (municipal) consumer ombudsman or social organization, whose statutory tasks include consumer protection (including Consumer Federation, Association of Polish Consumers). Advice is provided by the Consumer Federation under the toll-free consumer helpline number 800 007 707 and by the Polish Consumer Association at email porady@dlakonsumentow.pl.
8.1. A consumer who has entered into a distance contract may withdraw from it within 100 calendar days without giving any reason and without incurring costs, except for the costs specified in point. 8.8 of the Regulations. To meet the deadline, it is enough to send a statement before its expiry. The declaration on withdrawal from the contract may be made, for example:
8.1.1. in writing to the following address: Taichman Sp. z o.o. ul. Hoża 86/410, 00-682 Warsaw.
8.1.2. In electronic form via e-mail to the following address: biuro@taihmanpro.pl;
8.2. An exemplary model of withdrawal form is contained in Annex 2 to the Consumer Rights Act and is additionally available on the Online Store website in the "Regulations" tab.
8.3.1. For a contract whereby the Seller releases the Product, being obliged to transfer its ownership (eg a Sales Agreement) - from taking the Product into possession by the consumer or a third party designated by him, other than the carrier, and in the case of a contract which: (1) includes many Products that are delivered separately, in batches or in parts - from taking possession of the last Product, batch or part or (2) consists in regular delivery of Products for a limited period - from taking possession of the first Product;
8.5. The seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the consumer's statement on withdrawal from the contract, return all payments made by the consumer to the consumer, including costs of product delivery to the consumer, except for additional costs resulting from the delivery method chosen by the customer than the cheapest standard delivery method available in the Online Store. The return shipping is not subject to the shipping cost resulting from sending the product to the seller. The seller shall refund the payment using the same method of payment as the consumer used, unless the consumer has expressly agreed to a different method of return, which does not entail any costs for him. If the Seller has not offered to collect the Product from the Consumer himself, he may withhold the reimbursement of payments received from the Consumer until receipt of the Product or delivery by the consumer of a proof of his return, whichever occurs earlier. If there is a need to return funds for a transaction made by the customer with a payment card, the seller will be refunded to the bank account assigned to the payment card of the Ordering Party.
8.6. The consumer is obliged to immediately, no later than within 14 calendar days from the date on which he withdraws from the contract, return the Product to the Seller or hand it over to the person authorized by the Seller for pickup, unless the Seller suggested that he will pick up the Product himself. To meet the deadline, it is enough to return the Product before its expiry. The consumer may return the Product to the following address: Taichman Sp. z o.o. ul. Hoża 86/410, 00-682 Warsaw.
8.8.3. In the case of a Product being a service whose performance - at the express request of the consumer - started before the end of the withdrawal period, the consumer who exercises the right to withdraw from the contract after making such a request is obliged to pay for the services fulfilled until the withdrawal. The payment amount is calculated proportionally to the scope of the service provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the service provided.
9.4. Upon release of the Product by the Seller, the carrier shall pass on to the Customer who is not a consumer the benefits and burdens associated with the Product and the risk of accidental loss or damage to the Product. In such a case, the Seller shall not be liable for any loss, loss or damage to the Product arising from its acceptance for transport until it is delivered to the Customer and for delay in transporting the shipment.
9.8. The liability of the Service Provider / Seller in relation to the Service Recipient / Customer who is not a consumer, regardless of its legal basis, is limited - both as part of a single claim, as well as for all claims in total - up to the price paid and delivery costs under the Sales Agreement, but not more than up to the amount of one thousand zlotys. The Service Provider / Seller is liable towards the Service Recipient / Customer who is not a consumer only for typical damage predictable at the time the contract is concluded and is not liable for the lost benefits in relation to the Service Recipient / Customer who is not a consumer.
For the ordered goods in the store www.taichmanbags.pl you can pay by making a transfer to our account: Taichman Sp. z o.o., ul. Hoża 86/410, 00-682 Warsaw. Bank: ING Bank Śląski
Account number: 57 1050 1012 1000 0090 8037 5315
In the transfer title, please provide: Name, surname and order number.
2. Shoplo Payments Platform
The entity providing online payment services is Blue Media S.A., based in Sopot, ul. Powstańców Warszawy 6, 81-718 Sopot, registered in the District Court Gdańsk-Północ VIII Commercial Department of the National Court Register under No. 0000320590, NIP 585-13-51-185, REGON 191781561. Share capital PLN 2,000,000 (paid up in full).
Payment platform Shoplo supports payment cards:
In case the payment was made using a payment card and an occurrence
the need to return funds for a transaction made by the customer with a card
3. Payment with PayPal. PayPal is the world's leading international online payment system in over 190 countries (https://www.paypal.com/pl/webapps/mpp/home).