Source: https://patents.google.com/patent/US9215312B2/en
Timestamp: 2020-07-15 19:01:27
Document Index: 386153744

Matched Legal Cases: ['§119', 'Application No. 60', 'Application No. 04751931', 'Application No. 650', 'Application No. 2', 'Application No. 2', 'Application No. 04751931']

US9215312B2 - Telecommunication diagnostic information management - Google Patents
US9215312B2
US9215312B2 US14/335,000 US201414335000A US9215312B2 US 9215312 B2 US9215312 B2 US 9215312B2 US 201414335000 A US201414335000 A US 201414335000A US 9215312 B2 US9215312 B2 US 9215312B2
US14/335,000
US20140328471A1 (en
2003-05-12 Priority to US47010603P priority Critical
2004-05-12 Priority to PCT/US2004/014771 priority patent/WO2004102349A2/en
2004-05-12 Priority to US10/553,907 priority patent/US7471771B2/en
2008-10-08 Priority to US12/247,721 priority patent/US7738633B2/en
2010-04-16 Priority to US12/761,596 priority patent/US8345825B2/en
2012-11-01 Priority to US13/666,626 priority patent/US8588373B2/en
2013-11-04 Priority to US14/071,364 priority patent/US8787530B2/en
2014-07-18 Priority to US14/335,000 priority patent/US9215312B2/en
2014-07-18 Application filed by Broadcom Corp filed Critical Broadcom Corp
2014-11-06 Publication of US20140328471A1 publication Critical patent/US20140328471A1/en
2015-12-15 Publication of US9215312B2 publication Critical patent/US9215312B2/en
This application is a Continuation of U.S. application Ser. No. 14/071,364, filed Nov. 4, 2013, now U.S. Pat. No. 8,787,530, which is a Continuation of U.S. application Ser. No. 13/666,626, filed Nov. 1, 2012, now U.S. Pat. No. 8,588,373, which is a Continuation of U.S. application Ser. No. 12/761,596, filed Apr. 16, 2010, now U.S. Pat. No. 8,345,825, which is a Continuation of U.S. application Ser. No. 12/247,721 filed Oct. 8, 2008, now U.S. Pat. No. 7,738,633, which is a Continuation of U.S. application Ser. No. 10/553,907 filed Oct. 21, 2005, now U.S. Pat. No. 7,471,771, which is a national stage application under 35 U.S.C. 371 of PCT Application No. PCT/US2004/014771 filed, May 12, 2004, which claims the benefit of and priority under 35 U.S.C. §119(e) to U.S. Patent Application No. 60/470,106, filed May 12, 2003, entitled “Dr. DSL OSS Architecture,” each of which are incorporated herein by reference in their entirety.
TABLE I Telephone Number(s) Poll Information NPA-Nxx-Nyy Perform Diagnostic test on every start-up for range of numbers NPA-Nxx Perform Diagnostic test at a predetermined interval such as once a week NPA-Nxx Perform Diagnostic test if selection criteria met, such as line length, geographic area, or any other selectable criteria NPA-Nxx Perform Diagnostic test if dynamically determined criteria satisfied, such as, support call recently received, low data rate detected on line, performance percentage below a threshold
TABLE II End User Information IP Address Dynamically assigned by Captured by diagnostic carrier's DHCP server to information collection end user's PC or to router module IP address could be associated with particular user ID or circuit ID Circuit ID Unique identifier tied to Can be hard coded in user user's ADSL service software Can be used in Can be used as a unique provisioning and billing key for a particular line systems Trial ID Unique Identifier that can Can be assigned and be used, for example, for a associated with diagnostic particular trial or group of information diagnostic test(s) CPE MAC Media Access Control Can be captured by Address Unique fixed hardware Diagnostic Information address for CPE hard Collection Module coded in CPE at time of Can be used to tie data to a manufacture particular modem to determine, for example, if a modem is producing inaccurate results and allows the correction of data in the interpretation DLL User Name User Name Usually entered by user during installation Service Level Class of service Can allow trouble reports based on class Can be entered by user during, for example, installation Address Street, City, State, Zip Can be entered by user during installation Can be used to track/sort diagnostic data NPA-Nxx Area Code and First Three Can track/sort results for a numbers of telephone particular CO number
obtain raw diagnostic information from one or more network devices utilizing a high-layer protocol;
analyze the raw diagnostic information;
perform searches of the raw diagnostic information and analyzed diagnostic information; and
perform one or more of searching of historical information, comparing historical information from one or more network devices to one or more other network devices, correlating between one or more of the raw diagnostic information and analyzed diagnostic information, retrieving one or more of network device or user information and providing historical trending information.
at least one of the one or more network devices comprise a modem.
at least one of the one or more network devices comprise a multicarrier modem.
the circuitry is configured to obtain the raw diagnostic information from the one or more network devices in a case that a connection is not performing as expected.
the circuitry is configured to identify when one or more of the one or more network devices are to perform a diagnostic test.
a memory configured to store the raw diagnostic information and the analyzed diagnostic information.
the one or more network devices are one or more of a modem with internal diagnostic capabilities or a modem adapted to communicate with a personal computer having diagnostic capabilities.
the circuitry is configured to output information corresponding to repair solutions based on at least one of the raw diagnostic information or the analyzed diagnostic information.
the high-layer protocol is one or more of an internet protocol (IP), an asynchronous transfer mode (ATM) protocol, a Hyper Text Transfer Protocol (HTTP) and a Simple Mail Transfer Protocol (SMTP).
a request to obtain the raw diagnostic information can be one or more of automatically initiated, polling based, user initiated or operations support center initiated.
a user interface configured to display one or more of the raw diagnostic information and the analyzed diagnostic information, network device information, user information, available tests, most popular tests or repair instructions.
a user interface configured to present graphical user interface displaying at least one of tests, sorts or filters that can be applied to the raw diagnostic information.
the circuitry is configured to perform a search of the raw diagnostic information based on an input received at the user interface selecting at least one of the at least one of tests, sorts or filters.
the circuitry is configured to generate a report based on the raw diagnostic information.
the report includes at least one of the raw diagnostic information, the analyzed diagnostic information, single line analysis, spectral analysis, rate verse reach correlation, troubleshooting information or customer care information.
the system is an operational support system (OSS) of a telecommunications information management system.
the OSS is configured to retrieve the raw diagnostic information by polling a plurality of customer premises equipment (CPE) modems remotely connected to the OSS via a network.
a first module configured to obtain raw diagnostic information from one or more network devices utilizing a high-layer protocol;
a second module configured to analyze the raw diagnostic information; and
a third module configured to
19. An operation support system (OSS) of a telecommunications information management system, the OSS comprising:
a communication interface configured to receive raw diagnostic information from one or more consumer premises equipments (CPEs) via a network utilizing one or more of an internet protocol (IP), an asynchronous transfer mode (ATM) protocol, a Hyper Text Transfer Protocol (HTTP) and a Simple Mail Transfer Protocol (SMTP); and
US14/335,000 2003-05-12 2014-07-18 Telecommunication diagnostic information management Active US9215312B2 (en)
US47010603P true 2003-05-12 2003-05-12
PCT/US2004/014771 WO2004102349A2 (en) 2003-05-12 2004-05-12 Telecommunication diagnostic information management
US10/553,907 US7471771B2 (en) 2003-05-12 2004-05-12 Telecommunications diagnostic information management
US12/247,721 US7738633B2 (en) 2003-05-12 2008-10-08 Telecommunication diagnostic information management
US12/761,596 US8345825B2 (en) 2003-05-12 2010-04-16 Telecommunication diagnostic information management
US13/666,626 US8588373B2 (en) 2003-05-12 2012-11-01 Telecommunication diagnostic information management
US14/071,364 US8787530B2 (en) 2003-05-12 2013-11-04 Telecommunication diagnostic information management
US14/335,000 US9215312B2 (en) 2003-05-12 2014-07-18 Telecommunication diagnostic information management
US14/071,364 Continuation US8787530B2 (en) 2003-05-12 2013-11-04 Telecommunication diagnostic information management
US20140328471A1 US20140328471A1 (en) 2014-11-06
US9215312B2 true US9215312B2 (en) 2015-12-15
US10/553,907 Active 2025-01-26 US7471771B2 (en) 2003-05-12 2004-05-12 Telecommunications diagnostic information management
US12/247,721 Expired - Fee Related US7738633B2 (en) 2003-05-12 2008-10-08 Telecommunication diagnostic information management
US12/761,596 Active 2024-06-16 US8345825B2 (en) 2003-05-12 2010-04-16 Telecommunication diagnostic information management
US13/666,626 Active US8588373B2 (en) 2003-05-12 2012-11-01 Telecommunication diagnostic information management
US14/071,364 Expired - Fee Related US8787530B2 (en) 2003-05-12 2013-11-04 Telecommunication diagnostic information management
US14/335,000 Active US9215312B2 (en) 2003-05-12 2014-07-18 Telecommunication diagnostic information management
WO (1) WO2004102349A2 (en)
US10395447B2 (en) * 2013-09-30 2019-08-27 Kubota Corporation Data collection device, working machine having data collection device, and system using data collection device
US20090247241A1 (en) 1991-10-01 2009-10-01 Broadcom Corporation Network supporting roaming, sleeping terminals
US20140254771A1 (en) * 2000-08-10 2014-09-11 Aware, Inc. Systems and methods for characterizing transmission lines using broadband signals in a multi-carrier dsl environment
2004-05-12 CN CNA2004800130832A patent/CN1788440A/en not_active Application Discontinuation
2004-05-12 WO PCT/US2004/014771 patent/WO2004102349A2/en active Application Filing
2004-05-12 EP EP04751931.9A patent/EP1623521B1/en active Active
2004-05-12 CA CA2523482A patent/CA2523482C/en not_active Expired - Fee Related
2004-05-12 US US10/553,907 patent/US7471771B2/en active Active
2008-10-08 US US12/247,721 patent/US7738633B2/en not_active Expired - Fee Related
2010-04-16 US US12/761,596 patent/US8345825B2/en active Active
2012-11-01 US US13/666,626 patent/US8588373B2/en active Active
2013-11-04 US US14/071,364 patent/US8787530B2/en not_active Expired - Fee Related
2014-07-18 US US14/335,000 patent/US9215312B2/en active Active
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US7471771B2 (en) 2008-12-30
EP1623521B1 (en) 2015-03-11
US7738633B2 (en) 2010-06-15
US20090034689A1 (en) 2009-02-05
US20130058463A1 (en) 2013-03-07
US20060285648A1 (en) 2006-12-21
EP1623521A4 (en) 2011-05-04
US8787530B2 (en) 2014-07-22
WO2004102349A3 (en) 2005-01-13
US8345825B2 (en) 2013-01-01
US8588373B2 (en) 2013-11-19
WO2004102349A2 (en) 2004-11-25
US20100202594A1 (en) 2010-08-12
CN1788440A (en) 2006-06-14
EP1623521A2 (en) 2006-02-08
CA2523482A1 (en) 2004-11-25
US20140064459A1 (en) 2014-03-06
CA2523482C (en) 2016-04-12
US20140328471A1 (en) 2014-11-06
US10581683B2 (en) 2020-03-03 DSL system
CN101233781B (en) 2011-12-07 Method of apparatus operation for communicating data over a data network
CA2568070C (en) 2012-02-21 End-to-end test and diagnostic manager