Source: https://www.kawasakisklep.pl/en/store-regulations
Timestamp: 2020-02-24 16:02:24
Document Index: 406637377

Matched Legal Cases: ['§4', '§4', '§5', '§ 10', '§10', '§ 11', '§10', '§10', '§10', '§12', '§10', '§12', '§10', '§ 13', '§ 14', '§14']

Store regulations - Kawasaki Store
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These Regulations specify the general conditions, rules and method of sale conducted by Maxibike sp.z o.o. with its registered office in Warsaw, via the online store www.kawasakisklep.pl (hereinafter: the "Online Store") and defines the terms and conditions of providing by Maxibike sp.z o.o. based in Warsaw, free electronic services.
Working days - meaning days of the week from Monday to Friday, excluding public holidays.
The Delivery - means the actual act of delivering the Goods specified in the order to the Customer by the Seller, via the Supplier.
The Supplier - meaning a courier company with which the Seller cooperates in the scope of Delivery of Goods.
Password - meaning a string of letters, numbers or other characters selected by the customer during Registration in the Online Store, used to secure access to the Customer Account in the Online Store.
Customer - meaning an entity for which services may be provided electronically or with which a Sales Agreement may be concluded in accordance with the Regulations and legal regulations.
Consumer - meaning a person physically making a legal transaction with the entrepreneur not directly related to his business or professional activity.
Customer Account - meaning an individual panel for each customer, launched on his behalf by the seller, after the Customer has registered and concluded the contract for the provision of the Customer Account service.
Entrepreneur - meaning a physical person, a legal person or an organizational unit which is not a legal person, to whom the law confers legal capacity, conducting business or professional activity on its own behalf and carrying out a legal act directly related to its business or professional activity.
Regulations - meaning these terms
Registration - meaning an actual act carried out in the manner specified in the Regulations, required for the Customer to use all the functionalities of the Online Store.
Seller - meaning Maxibike sp.z o.o. with its registered office in Warsaw (02-786), street Jana Rosoła 8 C, NIP: 9512417506, REGON: 365130642, entered into the register of entrepreneurs kept by the District Court for the Capital City of Warsaw in Warsaw, 13th Commercial Division of the National Court Register under KRS number 0000631256, with share capital of PLN 60,000, fully paid up; e-mail: bok@kawasaki.pl, which is also the owner of the Online Store.
Store Website - meaning the websites at which the seller runs the Online Store, operating in the domain www.kawasakisklep.pl.
Supply - meaning a product presented by the Seller via the Shop Website, which may be the subject of a Sales Agreement.
Durable medium - meaning a material or tool enabling the Customer or the Seller to store information personally addressed to them, in a way that allows access to information in the future for a time appropriate for the purposes for which this information is used, and which allows the stored information to be restored unchanged.
Sales contract - meaning a sales contract concluded remotely, on the terms set out in the Regulations, between the Customer and the Seller.
General provisions and use of the Online Store
All rights to the Online Store, including proprietary copyrights, intellectual property rights to its name, its internet domain, Store Website, as well as to patterns, forms, logos posted on the Store Website (except for logos and photos presented on the Website The Store for the purposes of presenting goods to which the copyright belongs to third parties) belong to the Seller, and their use may only take place in a manner specified and in accordance with the Regulations and with the consent of the Seller expressed in writing.
The Seller will endeavor to make the use of the Online Store possible for Internet users using all popular web browsers, operating systems, device types and types of Internet connections. The minimum technical requirements enabling the use of the Online Store Website are an Internet browser at least Internet Explorer 11 or Chrome 66 or Firefox 60 or Opera 53 or Safari 5 or newer, with Javascript enabled, accepting "cookies" and an internet link with throughput of at least 256 kbit / s. The Store's website is responsive and dynamically adapts to any screen resolution.
The Seller uses the mechanism of "cookies", which when Customers use the Online Store Website, are saved by the Seller's server on the hard drive of the Customer's terminal device. The use of "cookies" is aimed at the correct operation of the Online Store Website on the clients' terminal devices. This mechanism does not damage the Customer's end device and does not cause configuration changes in the Customer's end devices or in the software installed on these devices. Each customer can disable the "cookies" mechanism in the web browser of their terminal device. The Seller indicates that disabling "cookies" may, however, cause difficulties or prevent the use of the Online Store Website.
In order to place an order in the Online Store via the Online Store Website or via electronic mail, and to use the services available on the Online Store Website, it is necessary for the Customer to have an active electronic mail account
It is prohibited for the Customer to provide illegal content and the Customer to use the Online Store, Shop Website or free services provided by the Seller in a manner contrary to the law, decency or violating personal rights of third parties.
The Seller declares that the public nature of the Internet and the use of electronic services may involve the risk of obtaining and modifying Customer data by unauthorized persons, therefore Customers should use appropriate technical measures that will minimize the above-mentioned threats. In particular, they should use anti-virus programs and protect the identity of those using the Internet. The Seller never asks the Customer to provide the Password in any form.
It is not allowed to use the resources and functions of the Online Store in order to conduct the Customer's activity that would violate the Seller's interest, i.e. advertising activity of another entrepreneur or product; activities consisting in posting content not related to the activities of the Seller; activities of posting false or misleading content.
In order to create a Customer Account, the Customer is obliged to register free of charge.
Registration isn’t necessary to place an order in the Online Store.
In order to register, the Customer should complete the registration form provided by the Seller on the Store Website and send the completed registration form electronically to the Seller by selecting the appropriate function on the registration form. During Registration, the Customer sets an individual Password.
When filling out the registration form, the Customer has the opportunity to read the Regulations, accepting its content by marking the appropriate field in the form.
The Customer's consent to the processing of his personal data for marketing purposes does not condition the possibility of concluding a contract with the Seller for the provision of the Customer Account service by electronic means. Consent may be withdrawn at any time by submitting an appropriate statement by the Customer to the Seller. For example, the statement may be sent to the Seller's address via e-mail.
After sending the completed registration form, the Customer immediately receives, by e-mail to the e-mail address provided in the registration form, the Registration confirmation by the Seller. At this time, a contract is concluded for the provision of the Customer Account service by electronic means, and the Customer gains the option of accessing the Customer Account and making changes to the data provided during Registration.
1. The information contained on the Store Website does not constitute an offer of the Seller within the meaning of the Civil Code, but only an invitation to customers to submit offers to conclude a Sales Agreement.
The Customer may place orders in the Online Store via the Online Store Website or electronic mail 7 days a week, 24 hours a day.
The Customer may place orders in the Online Store by telephone during the hours and days indicated on the Online Store Website.
The customer placing an order via the Online Store Website completes the order by selecting the Product they are interested in. The Goods are added to the order by selecting the ADD TO CART command under the given Good presented on the Shop Website. After completing the entire order and indicating in the "CART" the method of Delivery and the form of payment, the Customer places the order by sending the order form to the Seller by selecting the "Place an order with payment obligation" button on the Store's Website. Each time before sending the order to the Seller, the Customer is informed about the total price for the selected Goods and Delivery, as well as about all additional costs that he is obliged to incur in connection with the Sale Agreement.
The customer placing an order via telephone uses the telephone number provided by the Seller on the Store's Website. During the telephone conversation, the Customer indicates to the Seller the name of the Good from among the Goods found on the Shop Website, the quantity of the Good he would like to order, and specifies the method and address of Delivery and the form of payment, and also indicates, at his choice, his e-mail address or correspondence address to be confirmed by Seller of the content of the proposed contract and confirmation of the order - in the event of the conclusion of the Sales Agreement between the Customer and the Seller. Each time during a telephone conversation, the Seller informs the Customer about the total price of selected Goods and the total cost of the selected method of Delivery, as well as about all additional costs that the Customer would be obliged to pay if the Sale Agreement were concluded.
After concluding the Sales Agreement by phone, the Seller will send on a durable medium to the e-mail address or correspondence provided by the Customer confirming the terms of the Sales Agreement. The confirmation includes, in particular: a description of the Goods being the subject of the Sales Agreement, its price, the cost of Delivery and information about any other costs that the Customer is obliged to incur in connection with the Sales Agreement.
The Customer placing an order via e-mail shall send it to the e-mail address provided by the Seller on the Store's Website. The Customer, in the message sent to the Seller, provides in particular: the name of the Good, color and its quantity from among the Goods presented on the Store's Website and their contact details.
After receiving the e-mail from the Customer, referred to in §4 para. 7, the Seller sends a return message to the Customer via e-mail, providing his registration data, the price of selected Goods as well as possible forms of payment and the method of Delivery along with its cost, as well as information about all additional payments that the Customer would incur under the Sale Agreement. The message also contains information for the Customer that the conclusion of the Sales Agreement via e-mail entails the obligation to pay for the ordered Goods. Based on the information provided by the Seller, the Customer may place an order by sending an electronic message to the Seller indicating the chosen form of payment and the method of Delivery.
Placing an order is the submission by the Customer of an offer to the Seller to conclude a Contract for the Sale of Goods being the subject of the order.
After placing the order, the Seller sends to the e-mail address provided by the Customer confirmation of its submission.
Then, after confirming the order, the Seller sends to the e-mail address provided by the Customer information about the acceptance of the order for implementation. Information about the acceptance of the order is a statement of the Seller about the acceptance of the offer referred to in §4 paragraph 9 above and upon its receipt by the Customer a Sales Agreement is concluded.
The prices on the Store's Website placed next to a given Good are gross prices and do not contain information about the costs of Delivery and any other costs that the Customer will be obliged to incur in connection with the Sale Agreement, about which the Customer will be informed when choosing the method of Delivery and placing the order.
The Customer may choose the following forms of payment for ordered Goods:
Bank transfer to the Seller's bank account (in this case, the order will be processed after the Seller has sent the Customer confirmation of the order and after the funds have been credited to the Seller's bank account);
Payment card or bank transfer via an external PayU payment system, operated by PayU S.A. with its registered office in Poznań (in this case, the execution of the order will be commenced after the Seller sends the Customer confirmation of the order and after receiving from the PayU system information about the successful completion of the payment);
payment card and bank transfer via an external payment system Przelewy24.pl, operated by PayPro S.A. Settlement Agent based in Poznań (in this case, the order will be processed after the Seller sends the Customer confirmation of the order and after the funds have been credited to the Seller's bank account);
cash on delivery, payment of the Supplier when making the Delivery (in this case, the implementation of the order will begin after the Seller sends the confirmation of the order to the Customer).
3) The customer should make payment for the order in the amount resulting from the concluded Sales Agreement within 7 Business Days, if he chose the form of prepayment.
The Seller performs the Delivery on the territory of the Republic of Poland.
The Seller is obliged to deliver the Goods subject to the Sales Agreement without defects.
The Seller publishes on the Store's Website information on the number of Business Days needed for Delivery and execution of the order.
The deadline for Delivery and execution of the order indicated on the Shop Website is calculated in Business Days in accordance with §5 ust. 2 of the Regulations.
The ordered Goods are delivered to the Customer via the Supplier to the address indicated in the order form.
On the day of sending the good to the Customer, information confirming the dispatch of the parcel by the Seller is sent to the e-mail address of the Customer.
The customer is obliged to examine the delivered parcel in time and in the manner adopted for parcels of a given type. In the event of a defect or damage to the parcel, the Customer has the right to require the Supplier's employee to draw up a proper report.
The seller, according to the wishes of the customer, provides a receipt or invoice covering purchased goods.
In the absence of the Customer at the address indicated by him when submitting the order as the Delivery address, the Supplier's employee will leave a notice or attempt to contact us by phone to determine the date on which the Customer will be present. In the event of a return return of the ordered Goods to the Online Store by the Supplier, the Seller will contact the Customer by e-mail or telephone, again setting the date and cost of the Delivery with the Customer.
The Seller provides the Supply of Goods free from physical and legal defects. The Seller is liable to the Customer if the Good has a physical or legal defect (warranty).
If the Good has a defect, the Customer may:
Make a statement about the price reduction or withdrawal from the Contract of Sale, unless the Seller immediately and without undue inconvenience to the Customer replaces the Defective Product with a product free from defects or removes the defect.
This limitation does not apply if the Good has already been replaced or repaired by the Seller or the Seller failed to satisfy the obligation to replace the Good with a good or free of defects. Instead of replacing the defect proposed by the Seller, the Customer may request replacement of the Product for one free of defects or instead of replacing the Good, demand removal of the defect, unless bringing the item into compliance with the contract in the manner chosen by the Customer is impossible or would require excessive costs compared to the method proposed by the Seller. When assessing the excessive costs, the value of the Good free from defects, the type and significance of the defect found are taken into account, as well as the inconvenience to which the Customer would otherwise be exposed
demand replacement of the defective Product with one free of defects or removal of the defect. The seller is obliged to replace the defective product with a product free of defects or remove the defect within a reasonable time without undue inconvenience to the customer.
The Seller may refuse to satisfy the Customer's request if it is impossible to comply with the Contract for the Sale of defective Goods in a manner chosen by the Customer or would require excessive costs in comparison with the second possible method of compliance with the Contract of Sale. The cost of repair or replacement is borne by the Seller.
The Customer who exercises the warranty rights is obliged to deliver the defective item to the Seller's address. In the case of a Customer who is a Consumer, the seller covers the delivery cost.
In the case of a Customer who is an Entrepreneur, the Seller is liable under the warranty within 1 year from the date of Delivery.
The Customer who is an Entrepreneur loses the rights under the warranty if he has not examined the Good in time and in the manner adopted for such Goods and did not immediately inform the Seller about the defect.
Any complaints related to the Goods or the implementation of the Sales Agreement, the Customer may address in writing to the address of the Seller.
Within 14 days of the request containing the complaint, the Seller shall respond to the complaint of the Good or complaint related to the implementation of the Sales Agreement reported by the Customer.
The Customer has the option of ordering a courier through the Seller, which at the expense of the Seller, at a convenient time for the Customer, will collect the advertised Goods for delivery to the Seller.
The Customer may file a complaint to the Seller in connection with the use of free services provided electronically by the Seller. The complaint may be submitted in electronic form and sent to the address bok@kawasaki.pl. In the complaint, the Customer should include a description of the problem. The Seller shall promptly, but no later than within 14 days, consider complaints and respond to the Customer.
The Seller does not use out-of-court dispute resolution referred to in the Act of September 23, 2016 on out-of-court resolution of consumer disputes.
Goods sold by the Seller may be covered by a warranty granted by the manufacturer of the Good or distributor.
In the case of Goods covered by the guarantee, information regarding the existence and content of the guarantee is always presented on the Store's Website.
9 Odstąpienie od Umowy sprzedaży
The Customer who is a Consumer who has concluded a Sales Agreement may withdraw from it within 14 days without giving a reason.
The consumer may withdraw from the Contract of Sale by submitting a declaration of withdrawal to the Seller. This statement may be submitted, for example, in writing to the Seller's address, via email to the Seller's address. The statement can be made on the form, a specimen of which was posted by the Seller on the Store's Website at the withdrawal form. To meet the deadline, it is enough to send a statement before its expiry.
The consumer may withdraw from the Contract of Sale by submitting a declaration of withdrawal to the Seller via the form available on the website at the Electronic withdrawal form. To meet the deadline, it is enough to send a statement before its expiry. The Seller shall immediately confirm to the Consumer the receipt of the form submitted via the website.
In the event of withdrawal from the Sales Agreement, it is considered unimportant.
If the Consumer submitted a statement of withdrawal from the Sales Agreement before the Seller accepted his offer, the offer ceases to be binding.
The Seller is obliged to immediately, not later than within 14 days from the date of receipt of the Consumer's statement on withdrawal from the Sales Agreement, return to him all payments made by him, including the cost of Delivery of the Goods to the Consumer. The Seller may withhold the reimbursement of payments received from the Consumer until he receives the Good back or the Consumer provides proof of sending the Good, depending on which event occurs first.
If the Consumer exercising the right of withdrawal has chosen a method of delivery of the Goods other than the cheapest ordinary method of Delivery offered by the Seller, the Seller is not obliged to refund the additional costs incurred by the Consumer.
The consumer is obliged to return the Goods to the Seller immediately, but not later than within 14 days from the day on which he withdrew from the Sales Agreement. To meet the deadline, it is sufficient to send the Goods to the Seller's address before the deadline.
In the event of withdrawal, the Customer who is a Consumer shall bear only the direct costs of returning the Good.
If, due to its nature, the Goods cannot be returned by ordinary mail, the Seller informs the Consumer about the costs of returning items on the Store's Website.
The consumer is responsible for reducing the value of the Good as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Good.
The Seller shall refund the payment using the same method of payment as used by the Consumer, unless the Consumer has expressly agreed to a different method of return that does not involve any costs for him.
The right to withdraw from the Sales Agreement is not entitled to the Customer who is a Consumer in relation to contracts in which the Good is an item delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygiene reasons, if the packaging was opened after delivery
§ 10 Free services
The seller provides customers with electronic services free of charge:
c) Keeping a Customer Account;
d) Posting opinions.
2. Services specified in §10 para. 1 above are provided 7 days a week, 24 hours a day.
3. The Seller reserves the right to choose and change the type, form, time and method of providing access to selected listed services, about which he will inform the Customers in a manner appropriate to amend the Regulations.
5. Resignation from the free service Contact form is possible at any time and consists in ceasing to send inquiries to the Seller
6. The Newsletter service may be used by any Customer who enters his e-mail address using the registration form provided by the Seller on the Store's Website. After sending the completed registration form, the Customer immediately receives, by e-mail, the activation link provided in the registration form, to confirm subscribing to the Newsletter subscription. Upon activation of the link by the Customer, a contract for the electronic provision of the Newsletter service is concluded.
The Customer may additionally, during Registration, check the appropriate box in the registration form to subscribe to the Newsletter service.
7. Usługa Newsletter polega na przesyłaniu przez Sprzedawcę, na adres poczty elektronicznej, wiadomości w formie elektronicznej zawierającej informacje o nowych produktach lub usługach w ofercie Sprzedawcy. Newsletter przesyłany jest przez Sprzedawcę do wszystkich Klientów, którzy dokonali subskrypcji
8. The Customer may at any time opt out of receiving the Newsletter by unsubscribing from the subscription via the link contained in each electronic message sent as part of the Newsletter service or by deactivating the appropriate field in the Customer Account.
9. The Customer may at any time opt out of receiving the Newsletter by unsubscribing from the subscription via the link contained in each electronic message sent as part of the Newsletter service or by deactivating the appropriate field in the Customer Account.
10. The Customer Account Maintenance service is available after Registration on the terms described in the Regulations and consists of providing the Customer with a dedicated panel within the Store Website, enabling the Customer to modify the data he provided during Registration, as well as tracking the status of orders and the history of orders already completed
11. The Customer who has registered may submit a request to delete the Seller's Customer Account, however, if the Seller requests to delete the Customer Account, it may be removed up to 14 days from the request.
13. Resignation from the service Posting opinions is possible at any time and consists in the Customer ceasing to post content on the Store's Website.
§ 11 Customer responsibility for the content posted by them
By posting content and sharing it, the Customer makes a voluntary distribution of content. Posted content does not express the views of the Seller and should not be equated with his activities. The seller is not a content provider, but only an entity that provides adequate ICT resources for this purpose.
If Customer declares that:
Is entitled to use property copyrights, industrial property rights and / or related rights to works, items of industrial property rights (e.g. trademarks) and / or related rights items that make up the content, respectively;
Placing and sharing as part of the services referred to in §10 of the Regulations, personal data, image and information about third parties took place in a legal, voluntary manner and with the consent of the people they concern.
Agrees to access the published content by other Customers and the Seller, and authorizes the Seller to use them free of charge in accordance with the provisions of these Regulations.
Consents to the access to published content by other Customers and the Seller, and authorizes the Seller to use them free of charge in accordance with the provisions of these Regulations;
consents to the development of works within the meaning of the Copyright and Related Rights Act.
posting, as part of using the services referred to in §10 of the Regulations, personal data of third parties and disseminating the image of third parties without the permission or consent of a third party required by law;
placing, as part of using the services referred to in §10 of the Regulations, advertising and / or promotional content.
4.The Seller is responsible for the content posted by the Customers provided that they receive a notification in accordance with §12 of the Regulations.
5. As part of using the services referred to in §10 of the Regulations, customers may not post content that could, in particular:
a) be placed in bad faith, e.g. with the intention of infringing personal rights of third parties;
b) violate any rights of third parties, including rights related to the protection of copyright and related rights, protection of industrial property rights, trade secrets or relating to confidentiality obligations;
c) offensive or threatening to other people, contain vocabulary that violates decency (e.g. by using vulgar language or terms commonly considered offensive);
d) be in conflict with the interests of the Seller;
e) otherwise violate the provisions of the Regulations, decency, applicable law, social or moral norms.
6) In the event of receiving a notification in accordance with §12 of the Regulations, the Seller reserves the right to modify or delete content posted by Customers as part of their use of the services referred to in §10 of the Regulations, in particular with regard to content on which they base on reports of third parties or relevant authorities, it was found that they may constitute a violation of these Regulations or applicable law. The seller does not carry out ongoing monitoring of posted content.
7) The Customer agrees to the Seller using the content posted by him free of charge as part of the Online Store Website.
In the event that the Customer or other person or entity considers that the content published on the Store Website violates their rights, personal rights, decency, feelings, morality, beliefs, principles of fair competition, know-how, secret protected by law or on the basis of an obligation , may notify the Seller of a potential breach.
The Seller, notified of a potential violation, takes immediate actions to remove from the Shop Website the content that causes the violation.
§ 13 Protection of personal data
1. The rules for the protection of Personal Data are contained in the Privacy Policy.
§ 14 Termination of the contract (not applicable to Contracts of Sale)
Both the Customer and the Seller may terminate the contract for the provision of electronic services at any time and without giving reasons, subject to the preservation of rights acquired by the other party before the termination of the above. contract and provisions below.
The Customer who has registered terminates the contract for the provision of electronic services by sending to the Seller an appropriate declaration of intent, using any means of distance communication, enabling the Seller to read the Customer's declaration of intent.
The Seller terminates the contract for the provision of electronic services by sending to the Customer an appropriate declaration of intent to the e-mail address provided by the Customer during Registration.
The Seller is liable for non-performance or improper performance of the contract, but in the case of contracts concluded with Customers who are Entrepreneurs, the Seller shall be liable only in the event of intentional damage and within the limits of actually incurred losses by the Customer who is an Entrepreneur.
The content of these Regulations may be recorded by printing, saving on a carrier or downloading at any time from the Store's Website.
In the event of a dispute on the basis of a concluded Sales Agreement, the parties shall endeavor to resolve the matter amicably. The law applicable to the settlement of any disputes arising under these Regulations is Polish law.
The Seller informs the Customer who is a Consumer about the possibility of using out-of-court complaint consideration and redress methods. The rules of access to these procedures are available at the registered offices or on the websites of entities authorized to settle disputes out of court. They may in particular be consumer ombudsmen or Voivodship Inspectorates of Trade Inspection, the list of which is available on the website of the Office of Competition and Consumer Protection.
The seller informs that at http://ec.europa.eu/consumers/odr/ a platform is available for online dispute resolution between consumers and entrepreneurs at the EU level (ODR platform).
The Seller reserves the right to amend these Regulations. All orders accepted by the Seller for implementation before the date of entry into force of the new Regulations are implemented on the basis of the Regulations that were in force on the day the order was placed by the Customer. The amendment to the Regulations comes into force within 7 days from the date of publication on the Online Store Website. The Seller shall inform the Customer 7 days before the entry into force of the new Regulations about the amendment to the Regulations by means of an email sent containing a link to the text of the amended Regulations. If the Customer does not accept the new content of the Regulations, he is obliged to notify the Seller of this fact, which results in the termination of the contract in accordance with the provisions of §14 of the Regulations.
Agreements with the Seller are concluded in Polish.
The Regulations enter into force on May 25, 2018.
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