Source: https://www.majorel.com/privacy-policy/
Timestamp: 2020-02-22 06:11:17
Document Index: 673382927

Matched Legal Cases: ['Art. 17', 'Art. 18', 'Art. 6', 'Art. 6', 'Art. 21', 'Art. 6']

Privacy policy - Majorel
We design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands.
is responsible for processing your personal data on this website (hereinafter referred to as “we”).
We process personally identifiable information (“personal data”) in accordance with GDPR provisions and the German Federal Data Protection Act (BDSG).
You can contact our designated Data Protection Officer at the address indicated above by using the reference ‘For the attention of the Data Protection Officer’ or by writing to: contact@majorel.com
Quriobot: Used to set start and end of a conversation with Quriobot
Google Tag Manager: Used to manage third party tools
Polylang: Used to remember user’s choice of prefered language
Google Analytics: Used for tracking customers behaviour
Founding an employment relationship.
4.2 Contact form, email, chatbot and telephone contact information
On our website you have the option of contacting us by way of a contact form, by email, by telephone or by chatbot using the designated email address and phone number. If you take advantage of this option, the information you enter in the contact form, your email address and/or your phone number are disclosed to us. Depending on the reason you are contacting us (questions about our products and services, pursuing your rights as a data subject, e.g. submitting a request for information) your contact details are processed (with the assistance of service providers). If necessary for processing your request, this information may be shared with third parties (e.g. partner companies).
On the website you have the possibility of asserting your rights as a data subject, e.g. request information on your personal information that is currently stored by us. In order to assert your rights as a data subject, it may be necessary that you provide us information pertaining to your person and the specific information that has been processed. Without providing this information, we are not able to cater to your rights as a data subject.
We store the correspondence exchanged with you in relation to your asserting your rights as a data subject for a period of three years. This does not apply to information obtained to clarify your identity, e.g. by way of a labeled photocopy of your personal identity card, where we have been provided one. It will be deleted within one week at the latest of establishing your identity.
4.4 Studies, reports and whitepapers
The website offers free studies, reports and whitepapers from Majorel Group Luxembourg S.A.. Data is requested and processed further for sending the files with the assistance of service providers. When registering, your consent is obtained and you are advised of this Privacy Policy. Your details are not shared with third parties. The obligatory information required for receiving Majorel Group Luxembourg S.A. free studies, reports and whitepapers is your email address. Processing your access data is also necessary to show proof of your giving your consent. Other information may be voluntarily provided in order to address you personally.
Your information is stored to show proof that we obtained your consent for sending you Majorel’s free studies, reports and whitepapers. The same applies if you have revoked your consent.
You can revoke your consent to receiving press releases at any time by writing to Majorel Group Luxembourg S.A. (43, boulevard Pierre Frieden, L-1543 Luxembourg, Email: disconfirmation@majorel.biz).
4.5 Business customer survey
4.6 Application for employment
Job advertisements are published on the website. Via the job advertisement you will be forwarded to our applicant portal, which collects and processes your data for recruitment purposes. Further information about data processing for recruitment purposes can be obtained by registering in the applicant portal.
In addition to applying via the applicant portal, you can also submit a short application on the website to Majorel Group Luxembourg S.A., based in Luxembourg, as well as to other affiliated companies of the Majorel Group Luxembourg S.A.. With the short application you can draw attention to yourself as a suitable talent without referring to a specific job posting. To assess your talent and contact you for suitable vacancies, you must provide your first and last name, e-mail address and telephone number as well as a small cover letter in the online application form provided for the short application. The short application is voluntary and can be revoked at any time with effect for the future.
4.6.2 Purpose and legal basis of data processing
4.6.3 Duration of storage or criteria applied in defining this period
After your consent has been given, your short application will be stored for 1 year, unless you withdraw your consent prematurely. This shall not apply if statutory retention obligations oblige us to a longer storage period. Your consent, on the other hand, will be stored 3 years after deletion and/or revocation in order to be able to prove that we have complied with our legal obligations – to let you consent to data processing.
4.6.4 Options for lodging an objection and having your data removed
You can obtain your consent any time without any formality by contacting ACR – Advanced Customer Relation S.ár.l. (L-1543 Luxembourg, 43, boulevard Pierre Frieden, Email: disconfirmation@majorel.biz). The same applies to the individual companies in the group. The corresponding address can be found in Section 4.6.1 or in the consent.
This website uses Google Tag Manager. Google Tag Manager managers „tags“ (placeholder for website code). Google Tag Manager does not collect data and data collected by the tags cannot be accessed by the Google Tool Manager.
4.7.3 Google Ads
We use the “Google AdWords Conversion” function of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). We use Google Adwords Conversion to promote the site in Google search results and on the sites of other providers that also participate in the Google advertising network. When you visit our website, Google sets a cookie that automatically uses a pseudonymous cookie ID to enable interest-based advertising within the Google advertising network based on your access data. If you access our website via a Google ad on another website, Google will also set a cookie. These Google cookies usually expire after 30 days and are not intended to personally identify you. These cookies only allow Google to recognize your Internet browser. If a user visits certain pages of the website within the Google advertising network and the cookie stored by Google has not yet expired, Google and the website provider can recognize that the user has clicked on the ad and has been redirected to this website. Google assigns a different cookie to each website provider that participates in the Google advertising network. Therefore, cookies cannot be traced through the website of other website providers that also participate in the Google advertising network. We do not collect and process any personal data within the framework of Google AdWords Conversion. We only receive statistical evaluations from Google. These reports help us to determine which of our ads are most effective on the Google advertising network. We do not receive any further data, in particular we cannot identify our users on the basis of this information. For more information about Google’s advertising network and Google’s privacy policy, please visit: http://www.google.com/privacy/ads/.
4.7.4 Purpose and legal basis of data processing
4.7.5 Duration of storage or criteria applied in defining this period
As a general rule, the data that is collected and analyzed in association with Google and Adobe Analytics remains stored until you raise an objection to it being used in this manner. Analytics cookies are stored for a maximum of 24 months.
4.7.6 Options for lodging an objection and having your data removed
● Google Analytics: https://tools.google.com/dlpage/gaoptout
4.9 Webinars
4.9.2 Purpose and legal basis of data processing
4.9.3 Duration of storage or criteria applied in defining this period
4.9.4 Options for lodging an objection and having your information removed
You can revoke your consent at any time. This can be done by way of a simple notice to this effect, without having to state any reasons. Any revocation only has effect for the future, meaning it does not affect the admissibility of data processing during the time prior to you revoking your consent. In the event you would like to revoke your consent, please write to Majorel Group Luxembourg S.A. (43, boulevard Pierre Frieden, L-1543 Luxembourg, Email: disconfirmation@majorel.biz).
4.10.1 Description and scope of data processing
Our website offers the possibility to subscribe to a free email newsletter. The data entered in the contact form will be collected by us processed with involvement of data processors and used to provide you with the requested information. By subscription we will collect a consent and refer to our Data Protection Notice, where we provide further information how we process personal data. There is no transmission of your data to third parties. The only mandatory information for a subscription to our newsletter are a name (so we can address it accordingly) and a valid Email-address. The so provided information will firstly be processed in order to verify the validity of the consented Email-address by means of an Opt-In. Additionally provided data are not mandatory.
4.10.2 Purpose and legal basis of data processing
4.10.3 Duration of storage or criteria applied in defining this period
4.10.4 Right to object
You can unsubscribe from our newsletter at any time by using the unsubscribe button at the end of any newsletter or by sending an email with the subject “[Your email address] Unsubscribe [Name of the newsletter]” to newsletter-contact@majorel.biz. You will get a confirmation mail for your revoked subscription.
The use of Mailchimp operated by The Rocket Science Group LLC as described in section 4.10 above causes personal data to be transferred to a third country since the data centers of The Rocket Science Group LLC are located outside of the European Union and the European Economic Area (“EU or EEA”). Such transfers of personal data to third countries may result in your personal information being transmitted to a country which does not provide for the same standard of data protection as the EU or EEA. However, by being certified under the EU-US Privacy Shield, The Rocket Science Group LLC ensures that a level of data protection comparable to that in the EU/EEA is ensured. You can request a copy of these safeguards by contacting the addresses indicated in section 1 above.
Telefon: +352 26 10 60-1
Date of this Privacy Policy: February 18, 2019
Privacy Policy Applicable to Facebook Fan Pages
Majorel Group Luxembourg S.A. is accountable for the processing of the personal information described below (referred to hereinafter as “we”, “us”, “our”).
You can contact our data protection officer by writing to datenschutz@bertelsmann.de or writing to us at the postal address indicated above by using the reference ‘For the attention of the Corporate Data Protection Department (ZCD)’.
Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland (“Facebook”) is also responsible for processing information. For more information, please consult: https://www.facebook.com/policy.php.
You can contact Facebook’s data protection officer here: https://www.facebook.com/help/contact/540977946302970
You can find information on the processing of personal information by Facebook in your Facebook profile under the Settings menu – Privacy, or here: https://www.facebook.com/help/568137493302217.
According to the GDPR, “personal data” (referred to below as “personal information”) means any information relating to an identified or identifiable natural person (“data subject”). Also pseudonymized information that cannot be directly linked to you, e.g. by way of a name or email address, is also personal information.
You have the right at any time to request access to your personal information that is currently on file with us. If this information is incorrect or not up to date, you have the right to request that it be corrected. You also have the right to have your personal information deleted and/or its processing restricted as provided for in Art. 17 and Art. 18 GDPR. Where our processing by automated means of information provided by you is based on your consent or is the subject of a contract with you, you have the right to request a copy of this data in a structured, commonly-used, machine-readable format (right to data portability). If you want to exercise any of your rights, you can address these issues to the contact indicated in section 1 above.
If you have given your consent to the processing of your personal information, you can revoke this consent at any time with effect for the future. For information on your right to lodge an objection, see section III of this privacy policy.
You also have the right to lodge a complaint with the competent data protection authority. You can assert these rights by contacting the data controller.
3. Obligation to provide personal information
As a general rule, you are not obligated to provide personal information to us. You must provide specific information only when concluding a contract (e.g. your email address or your name). Without this information we cannot enter into a contract with you or perform the contract. Facebook may impose other requirements on you. For more information, please consult: https://www.facebook.com/policy.php.
Your personal information is not disclosed to third parties unless this is necessary for fulfilling obligations under a contract, we or the third party have/has an legitimate interest in disclosure, or your consent has been obtained. In addition, personal information may be shared with third parties in the event that we are obligated by virtue of operation of the law or by virtue of an enforceable directive of a governmental or other regulatory authority, or by order of a court or other authority of competent jurisdiction.
We contract service providers in part for processing data. Access by service providers to your personal information is restricted to the extent necessary. As a general rule, service providers are engaged as contract data processors who are bound by our directives when processing data.
6. Transfer of data to non-EEA countries
Personal information may be transferred to third parties and contract data processors who are headquartered in non-EEA countries. In these cases, we ensure that the recipient provides for an appropriate level of data protection prior to transferring data. Some of the third parties engaged by us are headquartered in the USA (indicated in the detailed information provided) and are registered under the EU-US Privacy Shield. For a list of the registered companies, see: https://www.privacyshield.gov/list. We have also concluded EU standard contractual clauses with various companies. Details can be obtained from our data protection officer on request.
We store your personal information for as long as it is necessary to provide our offerings and the associated services, or we have a legitimate interest in continued retention. In all other cases we delete your personal information with the exception of information (e.g. invoices) that we must retain for compliance with statutory retention periods (e.g. imposed by the tax code or commercial code).
8. Pseudonymized data processing
The processing of information described below primarily takes place on a pseudonymized basis. This means that we do not provide information to third parties that can be directly linked to you, e.g. by way of a name or email address, but rather a profile is created on the basis of an ID or cookie.
III. Processing of information by us of users using our Facebook pages
The processing of information described below is for the purpose of operating our Facebook pages.
We receive statistical data from Facebook about the visitors to our Facebook pages by way of Facebook’s Audience Insights service. We are unable to link this information to any specific person. This feature enables us to better analyze our pages and adapt them to the needs and interests of our visitors. Facebook processes personally identifiable information in relation to this service on its own responsibility. For more information, please visit: https://www.facebook.com/iq/tools-resources/audience-insights. We need no legal basis for processing statistical or anonymized data.
2. Interaction on our pages
We are also able to see when a specific Facebook user likes or subscribes to one of our Facebook pages. We are also able to link comments to individual users on our Facebook pages. The legal basis for this processing of information follows from Art. 6 (1) sentence 1 point b) and f) GDPR. We have a legitimate interest in interacting and continued communication with you. To the extent that the processing of information follows from Art. 6 (1) sentence 1 point f) GDPR, pursuant to Art. 21 (1) GDPR you have the right, for reasons relating to your particular situation, to lodge an objection at any time to the processing of your personal information with effect for the future by writing to datenschutz@bertelsmann.de and setting out your objection.
We review the comments on our Facebook pages for any inappropriate content. In so doing, it is readily clear under which Facebook profile a specific comment was posted. A link is made between the content of the comment, the timestamp created when the comment was posted, the user ID, the Facebook user name, and a reference to the preceding posts and comments. The result of a review may lead to the comment being hidden or the user being blocked. The legal basis for this follows from Art. 6 (1) sentence 1 point c) GDPR.
IV. Processing of information provided by you by way of a contact form or email
On our Facebook pages you have various options for contacting us for various purposes. We use the information provided by you in this manner solely to respond to the matter for which you have contacted us. Messages are deleted at the latest upon attending to your query, provided that we are not required to retain them for other reasons.