Source: http://www.twc.state.tx.us/manuals/standards/QualityCriteria.htm
Timestamp: 2017-10-22 21:09:50
Document Index: 273654007

Matched Legal Cases: ['art 1', 'art 1', 'art 2', 'art 2', 'art 1', 'art 1', 'art 2', 'art 2', 'art 2', 'art 2', 'art 2', 'art 1', 'art 2', 'art 2']

Quality Criteria for the Supported Employment Outcome-Based System (MANUAL RETIRED 10/1/2017)
Quality Criteria for the Supported Employment Outcome-Based System
Benchmark 1: CCSA
Is the CCSA complete (areas that are not applicable marked "N/A") and legible?
Is the CCSA written in narrative format, using positive language and clear descriptive English with minimal bullet points?
Is there evidence that the information in the CCSA was collected from a variety of people involved in the consumer's life?
Is there evidence that the information in the CCSA was collected
through observations of the consumer,
through conversations with the consumer,
in more than one location?
Does the CCSA identify the unique preferences, interests, skills, and abilities of the consumer?
Does the CCSA address the consumer's abilities and interests in non-work-related areas such as communication, mobility, hobbies, formal and informal duties at home, and routine daily living activities? Is this information tied to employment possibilities and/or potential support needs?
Does the CCSA identify concerns of the consumer, consumer's family, and/or support system that need to be addressed as potential conditions of employment?
Does the CCSA include specific information on problem areas, describe context in which problems occur, and recommend potential support solutions instead of simply using vague labels such as "aggressive" or "self-injurious?"
Can the accuracy of the CCSA be validated by the consumer, his or her family, or other supports?
Is the CCSA signed and dated by the provider?
Benchmark 1: SESP Part 1
Is the SESP Part 1 complete (areas that are not applicable marked "N/A") and legible?
Is there evidence that all attendees had opportunity for participation?
Have negotiable and non-negotiable conditions for employment been identified?
Have employment preferences and interests been identified?
Have the consumer's contributions, including skills, abilities, knowledge, interests, and personality traits been identified?
Is the above information consistent with the information from the CCSA?
Have potential job tasks the consumer can perform been identified?
Have potential employers who might have a need for the identified job tasks been identified?
Is the form signed and dated by the direct service provider and the consumer (or legally authorized representative)?
Benchmark 2: Job Placement and SESP Part 2
Is the SESP Part 2 complete (areas that are not applicable marked "N/A") and legible?
Are the consumer, consumer's legally authorized representative, and/or supports satisfied with the placement documented?
Does the consumer's job meet all nonnegotiable conditions and the majority of negotiable conditions, and preferences that are identified in the SESP Part 1?
Are the consumer's job duties consistent with the potential job tasks identified in the SESP Part 1?
Does the SESP Part 2 contain
employer's name,
employer's address,
employer's phone number,
date consumer began paid employment,
job title or position,
weekly gross earnings,
supervisor name, and
supervisor phone number?
Does the SESP Part 2 adequately describe
essential work duties of the job and needed accommodations and/or additional supports;
episodic work duties of the job and needed accommodations and/or additional supports;
physical demands and needed accommodations and/or additional supports;
environmental demands and needed accommodations and/or additional supports;
analysis of work culture and any training or support issues and/or additional supports;
employer's concerns for productivity and quality;
employer's concerns currently and in the future and the plan of action by the employer to address the concerns with the employee for improvement;
skills and personality traits desired by the employer; and
how employees typically receive training?
Does the SESP Part 2 adequately address strategies for the initial and future training needs of the consumer?
Does the SESP Part 2 adequately describe type, frequency, and methods of initial and ongoing training and/or accommodations to be provided by the employer, and/or natural supports, and/or long term extended services provider?
Does the SESP Part 2 adequately describe types and methods of initial and ongoing training to be provided by the Supported Employment provider and needed accommodations?
Benchmark 3: 4-week Job Maintenance
Is the report complete (areas that are not applicable marked "N/A") and legible?
Do the consumer, consumer's legally authorized representative, and/or supports continue to be satisfied with the placement?
Does the job continue to meet all nonnegotiable conditions and the majority of negotiable conditions and preferences that are identified in the SESP Part 1?
Does the report adequately address how the supports identified in the SESP Part 2 are being provided?
Does the report adequately address other emerging support needs?
Does the report describe how the consumer is performing the essential and episodic work duties of the job to the expectations of the employer?
Are any accommodations or supports in place, or if not, is there a plan to address any needs for accommodation or support?
Does the report describe how the consumer can meet the physical and environmental demands of the job to the expectations of the employer?
Does the report describe any accommodations and/or supports the consumer needs to perform essential and episodic work duties and/or to address any accessibility issues related to the employment site?
Does the report adequately describe type, frequency, methods, and strategies that were used and were successful in training the consumer?
Does the report identify the extended services provider (for example, natural supports, MHMR, or CLASS attendant) who will provide services beginning no later than the Job Stability benchmark?
Benchmark 4: 8-week Job Maintenance
Is the consumer performing the essential and episodic work duties of the job to the expectations of the employer? Are any accommodations or supports in place, or if not, is there a plan to address any needs for accommodation or support?
Is the consumer able to meet the physical and environmental demands of the job to the expectations of the employer? Are any accommodations or supports in place, or if not, is there a plan to address any needs for accommodation needs or support?
Does the report adequately describe type, methods, and strategies that were used and were successful in training the consumer?
Benchmark 5: Job Stability
Does the report adequately describe how to address future support needs?
Does the report describe any accommodations and/or supports in place to
allow the consumer to
perform the essential and episodic work duties, and
meet the physical and environmental demands of the job to the expectations of the employer; and/or
address any accessibility issues related to the employment site?
Does the report adequately describe methods and strategies for continued training of the consumer if new duties are introduced or production standards change?
Does the report indicate
who the long-term extended service provider will be (for example, natural supports, MHMR, CLASS attendant, or whoever takes over after DARS closes the case);
the frequency and method the long term extended service provider has agreed to "check-in" with the employer and/or consumer for routine visits; and
how identified support needs have been communicated to the long-term extended service provider by the employer and/or consumer?
Does the report adequately illustrate that the
consumer is able to perform the job duties as expected;
supervisor reports satisfaction with the consumer's job performance;
necessary modifications and/or accommodations have been made at the worksite to ensure consumer access;
consumer has reliable transportation to and from work, and a backup plan;
natural supports are in place and other natural supports specified in the SESP Part II are present and functional; and
paperwork is signed by the Supported Employment provider, consumer, and the consumer's representative (if any), indicating they agree with the information on the report and are satisfied with the job and work environment?
Benchmark 6: Service Closure
Does the report adequately address how to address future support needs?
to address any accessibility issues related to the employment site?
who the long term extended service provider will be (for example, natural supports, MHMR, CLASS attendant, or whoever takes over after DARS closes the case);
the frequency and method the long-term extended service provider has agreed to "check-in" with the employer and/or consumer for routine visits; and
how identified support needs will be communicated to the long-term extended service provider by the employer and/or consumer.
consumer has reliable transportation to and from work (with a backup plan);
natural supports are in place and other natural supports specified in the SESP Part 2 are present and functional;
paperwork is signed by the Supported Employment provider, consumer, and the consumer's representative (if any), indicating they agree with the information on the report and are satisfied with the job and work environment; and