Source: http://leginfo.legislature.ca.gov/faces/billCompareClient.xhtml?bill_id=201520160SB778
Timestamp: 2019-02-24 04:07:11
Document Index: 195738041

Matched Legal Cases: ['art 5', 'art 5', 'art 5', 'art 1', 'art 1', 'art 1', 'art 1']

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SB-778 Automotive repair: oil changes: notification to customers.(2015-2016)
(a) Used automotive oil is one of the largest sources of hazardous waste generated in California. While California has a robust recycling program in place, about 40 percent of automotive oil can never be collected for recycling because it is lost in use, either burned in the combustion chamber or dripped onto streets and parking lots. Of the oil that is collected, only a small percentage is actually rerefined into new automotive oil.
(b) Oil quality and engine technology have evolved significantly in recent years. New motor oil formulations reduce repairs, prolong engine life, improve fuel economy, and enable significantly longer oil change intervals than outdated 3,000-mile-oil-change marketing campaigns.
(c) Most automakers currently specify oil change intervals at either 7,500 or 10,000 miles for late model vehicles operated under normal conditions, with intervals as high as 15,000 miles in some cars. Motor oils that meet current industry standards, such as those specified by the American Petroleum Institute (API) or standards specified by the manufacturer, will have the capability to meet current automaker oil change interval recommendations.
(d) Vehicle manufacturers may specify shorter oil change intervals for older vehicles or vehicles operated under severe conditions, including, but not limited to, extreme hot or cold temperatures, extensive idling in stop-and-go traffic, frequent short trips, hauling heavy loads, and towing.
(e) Changing oil more often than what is specified in the vehicle manufacturer’s published maintenance schedule wastes oil and money and compounds the environmental impact, especially to water.
(f) It is the intent of the Legislature to ensure that the oil drain interval recommended by an automotive repair dealer or an automotive maintenance provider be in accordance with the vehicle manufacturer’s published maintenance schedule in order to prevent deceiving or misleading consumers with unnecessary and costly oil changes.
(g) It is further the intent of the Legislature to source-reduce the amount of used automotive oil that is generated in California in order to reduce our dependence on petroleum products, avoid damage to the environment and threats to public health, and be consistent with the state’s hierarchy for waste management practices pursuant to Section 40051 of the Public Resources Code.
Section 9880 of the Business and Professions Code is amended to read:
This chapter constitutes the chapter on automotive repair dealers. dealers and automotive maintenance providers. It may be cited as the Automotive Repair and Maintenance Act.
(b) “Chief” means the Chief of the Bureau of Automotive Repair.
(d) “Motor vehicle” means a passenger vehicle required to be registered with the Department of Motor Vehicles and all motorcycles whether or not required to be registered by the Department of Motor Vehicles.
(e) “Repair of motor vehicles” means all maintenance of and repairs to motor vehicles performed by an automotive repair dealer including automotive body repair work, but excluding those repairs made pursuant to a commercial business agreement and also excluding repairing tires, changing tires, lubricating vehicles, installing light bulbs, batteries, except propulsive batteries, windshield wiper blades and other minor accessories, cleaning, adjusting, and replacing spark plugs, replacing fan belts, oil, and air filters, and other minor services, which the director, by regulation, determines are customarily performed by gasoline service stations.
No service shall be designated as minor, for purposes of this section, if the director finds that performance of the service requires mechanical expertise, has given rise to a high incidence of fraud or deceptive practices, or involves a part of the vehicle essential to its safe operation.
(f) “Person” includes a firm, partnership, association, limited liability company, or corporation.
(b) (g) “Automotive An “automotive technician” means is an employee of an automotive repair dealer or is that dealer, if the employer or dealer repairs motor vehicles and who, who for salary or wage, performs repairs of motor vehicles as set forth in subdivision (k). wage performs maintenance, diagnostics, repair, removal, or installation of any integral component parts of an engine, driveline, chassis, or body of any vehicle, but excluding repairing tires, changing tires, lubricating vehicles, installing light bulbs, batteries, except propulsive batteries, windshield wiper blades, and other minor accessories; cleaning, replacing fan belts, air filters; and other minor services which the director, by regulation, determines are customarily performed by a gasoline service station.
(d) (h) “Chief” “Director” means the Chief of the Bureau of Automotive Repair. Director of Consumer Affairs.
(e) (i) “Commercial business agreement” means an agreement, whether in writing or oral, entered into between a business or commercial enterprise and an automotive automobile repair dealer, prior to the repair that which is requested to be made, that being made, which agreement contemplates a continuing business arrangement under which the automotive automobile repair dealer is to repair any motor vehicle covered by the agreement, but does not mean any warranty or extended service agreement normally given by an automotive automobile repair facility to its customers.
(f) (j) “Customer” means the person presenting a motor vehicle for repair and authorizing the repairs to that motor vehicle. “Customer” shall not mean the automotive repair dealer providing the repair services or an insurer involved in a claim that includes the motor vehicle being repaired or an employee or agent or a person acting on behalf of the dealer or insurer.
(j) (k) “Preventative “Automotive maintenance services” means the following maintenance services: checking tire pressure and adding or relieving pressure, as necessary; rotating tires; changing transmission fluid, transmission filter, engine oil and filter, differential fluid, power steering fluid, and transfer case fluid; changing engine or cabin air filters, and external fuel filters; changing engine coolant; performing a fuel system induction service; replacing belts and windshield wiper blades; replacing light bulbs and restoring headlamps; adding oil or fuel treatments through the designated fill points; and topping off fluids; and all of the listed services include the removal, reinstallation, and replacement of any components necessary to perform each service, and the tapping of damaged threads without removal of any fluid pan. provider” means a person who, for compensation, engages in the business of the preventive automotive maintenance services associated with fluid and filter changes, fluid treatments, and belt and windshield wiper blade replacement.
(k) (l) “Repair of motor vehicles” means all maintenance of and repairs to motor vehicles performed “Minor services” means services provided by an automotive repair dealer, including automotive body repair work, but excluding those repairs made pursuant to a commercial business agreement and roadside services. maintenance provider.
) “Roadside services” means the services performed upon a motor vehicle for the purpose of transporting the vehicle or to permit it to be operated under its own power, by, or on behalf of, a motor club holding a certificate of authority pursuant to Chapter 2 (commencing with Section 12160) of Part 5 of Division 2 of the Insurance Code, or by an operator of a tow truck, as defined in Section 615 of the Vehicle Code, that is owned or operated by a person or entity who possesses a valid motor carrier permit, as described in Section 34620 of the Vehicle Code, and is enrolled in the Basic Inspection of Terminals program, as described in Section 34501.12 of the Vehicle Code. Prior to January 1, 2018, the director shall adopt comprehensive regulations defining “minor services” as used in this section.
(n) This section shall remain in effect only until January 1, 2018, and as of that date is repealed, unless a later enacted statute, that is enacted before January 1, 2018, deletes or extends that date.
Section 9880.1 is added to the Business and Professions Code, to read:
(e) (1) “Repair of motor vehicles” means all maintenance of and repairs to motor vehicles performed by an automotive repair dealer including automotive body repair work, but excluding those repairs made pursuant to a commercial business agreement, minor services as determined through regulations adopted by the director, and roadside services.
(2) No service shall be designated as minor, for purposes of this section, if the director finds that performance of the service requires mechanical expertise, has given rise to a high incidence of fraud or deceptive practices, or involves a part of the vehicle essential to its safe operation. Minor services shall not include the changing of propulsive batteries.
(g) An “automotive technician” is an employee of an automotive repair dealer or is that dealer who for a salary or wage repairs motor vehicles as set forth in subdivision (e).
(h) “Director” means the Director of Consumer Affairs.
(i) “Commercial business agreement” means an agreement, whether in writing or oral, entered into between a business or commercial enterprise and an automobile repair dealer, prior to the repair which is requested being made, which agreement contemplates a continuing business arrangement under which the automobile repair dealer is to repair any vehicle covered by the agreement, but does not mean any warranty or extended service agreement normally given by an automobile repair facility to its customers.
(j) “Roadside services” means the services performed upon a motor vehicle for the purpose of transporting the vehicle or to permit it to be operated under its own power, by or on behalf of a motor club holding a certificate of authority pursuant to Chapter 2 (commencing with Section 12160) of Part 5 of Division 2 of the Insurance Code or by an operator of a tow truck, as defined in Section 615 of the Vehicle Code, that is owned or operated by a person or entity who possesses a valid motor carrier permit, as described in Section 34620 of the Vehicle Code, and is enrolled in the Basic Inspection of Terminals program, as described in Section 34501.12 of the Vehicle Code.
(k) “Customer” means the person presenting a motor vehicle for repair and authorizing the repairs to that motor vehicle. “Customer” shall not mean the automotive repair dealer providing the repair services or an insurer involved in a claim that includes the motor vehicle being repaired or an employee or agent or a person acting on behalf of the dealer or insurer.
(l) “Automotive maintenance provider” means a person who, for compensation, engages in the business of the preventative automotive maintenance services associated with fluid and filter changes, fluid treatments, and belt and windshield wiper blade replacement.
(m) “Minor services” means services provided by an automotive maintenance provider.
(n) The regulations adopted by the director, prior to January 1, 2018, defining “minor services” for the purposes of this section shall continue in effect on and after January 1, 2018. The director may, thereafter, amend or repeal those regulations, as he or she deems necessary and consistent with this chapter.
(o) This section shall become operative January 1, 2018.
Section 9880.2 is added to the Business and Professions Code, to read:
(a) There is the Department of Consumer Affairs an enforcement program charged with the responsibility of investigating violations of this chapter, the Motor Vehicle Inspection Program (Article 1 (commencing with Section 44000) of Chapter 5 of Part 5 of Division 26 of the Health and Safety Code) and any regulations adopted thereto.
(b) For the sole purpose of such investigations, the department may purchase vehicles of various makes, models, and condition, and vehicles purchased for investigations pursuant to this section shall not be subject to Chapter 8.3 (commencing with Section 25722) of Division 15 of the Public Resources Code. After purchase, the department may prepare the vehicle for use in an investigation by disabling, modifying, or otherwise changing the vehicle’s emission control system components or any other part or parts of the vehicle. To complete the investigation, the department may purchase or attempt to purchase repairs, services, or parts from those entities licensed or registered by the department. The funds for such preparation and purchases are not subject to the monetary limit specified in Section 16404 of the Government Code, but the department shall comply with all other provisions of that section. The department shall implement the safeguards necessary to ensure the proper use and disbursement of the funds utilized pursuant to this section.
(c) To avoid unnecessary delays and to promote prompt enforcement, motor vehicles purchased pursuant to this section are exempt from existing laws, rules, resolutions, or procedures that are otherwise applicable to the acquisition of motor vehicles to be used by a state agency. The department shall maintain an inventory of these vehicles and shall dispose of them, when appropriate, in a manner consistent with applicable laws and regulations. Any records associated with the purchase of these vehicles shall not be subject to public disclosure.
Section 9880.4 is added to the Business and Professions Code, to read:
9880.4.
A facility registered with the director is prohibited from registering as both an automotive repair dealer and an automotive maintenance provider. A business that maintains multiple facilities may register the facilities separately with the individual facilities registered as an automotive repair dealer or an automotive maintenance provider.
Article 3.5 (commencing with Section 9884.23) is added to Chapter 20.3 of Division 3 of the Business and Professions Code, to read:
Article 3.5. Automotive Maintenance Provider Registration
9884.23.
(a) An automotive maintenance provider shall pay the fee required by this chapter for each place of business operated by the provider in this state and shall register with the director upon forms prescribed by the director. The forms shall contain sufficient information to identify the automotive maintenance provider, including name, address of each location, a statement by the provider that each location is in an area that, pursuant to local zoning ordinances, permits the operation of a facility for the maintenance of motor vehicles, the provider’s retail seller’s permit number, if a permit is required under the Sales and Use Tax Law (Part 1 (commencing with Section 6001) of Division 2 of the Revenue and Taxation Code), and other identifying data that are prescribed by the director. If the business is to be carried on under a fictitious name, the fictitious name shall be stated. To the extent prescribed by the director, an automotive maintenance provider shall identify the owners, directors, officers, partners, members, trustees, managers, and any other persons who directly or indirectly control or conduct the business. The forms shall include a statement signed by the provider under penalty of perjury that the information provided is true.
(b) A state agency is not authorized or required by this section to enforce a city, county, regional, air pollution control district, or air quality management district rule or regulation regarding the site or operation of a facility that provides maintenance to motor vehicles.
9884.24.
A business maintaining more than one automotive maintenance facility shall be permitted to file a single application annually that, along with the other information required by this chapter, clearly indicates the location of, and the individual in charge of, each facility. In that case, fees shall be paid for each location.
9884.25.
Upon receipt of the properly completed form and the required fee, the director shall issue the registration and send a proof of issuance to the automotive maintenance provider. The director shall by regulation prescribe conditions that he or she determines are necessary to ensure future compliance with the parts of this chapter specific to automotive maintenance providers, pursuant to which a person whose registration has previously been revoked or denied or who has committed acts prohibited by Section 9884.30 while an automotive maintenance provider or automotive technician, or while an employee, partner, officer, or member of an automotive maintenance provider, may have his or her registration issued.
9884.26.
Every automotive maintenance provider registration shall cease to be valid one year from the last day of the month in which registration was issued unless the automotive maintenance provider has paid the renewal fee required by this chapter.
9884.27.
An automotive maintenance provider registration shall cease to be valid when the director finds that any of the information provided by the form specified in Section 9884.23 for automotive maintenance providers, which the director by regulation deems material, ceases to be current.
9884.28.
An automotive maintenance provider registration that is not renewed within three years following its expiration shall not be renewed, restored, or reinstated thereafter, and the delinquent registration shall be canceled immediately upon expiration of the three-year period.
An automotive maintenance provider whose registration has been canceled by operation of this section shall obtain a new registration only if he or she again meets the requirements set forth in this chapter relating to registration, is not subject to denial under Section 480, and pays the applicable fees.
An expired registration may be renewed at any time within three years after its expiration upon the filing of an application for renewal on a form prescribed by the bureau and the payment of all accrued renewal and delinquency fees. Renewal under this section shall be effective on the date on which the application is filed and all renewal and delinquency fees are paid. If so renewed, the registration shall continue in effect through the expiration date of the current registration year as provided in Section 9884.26, at which time the registration shall be subject to renewal.
9884.29.
It is unlawful for any person to be an automotive maintenance provider unless that person has registered in accordance with this chapter and unless that registration is currently valid.
9884.30.
(a) The director, where the automotive maintenance provider cannot show there was a bona fide error, may deny, suspend, revoke, or place on probation the registration of an automotive maintenance provider for any of the following acts or omissions related to the conduct of the business of the automotive maintenance provider that are performed by the automotive maintenance provider or any automotive technician, employee, partner, officer, or member of the automotive maintenance provider:
(1) Making or authorizing in any manner or by any means whatever any statement written or oral which is untrue or misleading and which is known, or which by the exercise of reasonable care should be known, to be untrue or misleading.
(4) Failure in any material respect to comply with the provisions of this chapter specific to automotive maintenance providers or regulations adopted pursuant to it.
(5) Any willful departure from or disregard of accepted trade standards for automotive maintenance in any material respect.
(6) Making false promises of a character likely to influence, persuade, or induce a customer to authorize the maintenance of automobiles.
(7) Upon denying a registration, the director shall notify the applicant thereof, in writing, by personal service or mail addressed to the address of the applicant set forth in the application, and the applicant shall be given a hearing under Section 9884.33 if, within 30 days thereafter, he or she files with the bureau a written request for a hearing; otherwise the denial is deemed affirmed.
(b) Except as provided for in subdivision (c), if an automotive maintenance provider operates more than one place of business in this state, the director pursuant to subdivision (a) shall only suspend, revoke, or place on probation the registration of the specific place of business which has violated any of the provisions of this chapter. This violation, or action by the director, shall not affect in any manner the right of the automotive maintenance provider to operate his or her other places of business.
(c) Notwithstanding subdivision (b), the director may suspend, revoke, or place on probation the registration for all places of business operated in this state by an automotive maintenance provider upon a finding that the provider has, or is, engaged in a course of repeated and willful violations of this chapter specific to automotive maintenance providers or regulations adopted pursuant to it.
9884.31.
All work done by an automotive maintenance provider shall be recorded on an invoice and shall describe all service work done and parts supplied. Service work and parts shall be listed separately on the invoice, which shall also state separately the subtotal prices for service work and for parts, not including sales tax, and shall state separately the sales tax, if any, applicable to each. One copy of the invoice shall be given to the customer and one copy shall be retained either in hard copy or digitally by the automotive maintenance provider.
9884.32.
Each automotive maintenance provider shall maintain any records that are required by regulations adopted to carry out the parts of this chapter specific to automotive maintenance providers. Those records shall be open for reasonable inspection by the chief or other law enforcement officials. All of those records shall be maintained for at least three years.
9884.33.
All proceedings to deny, suspend, revoke, or place on probation a registration of an automotive maintenance provider shall be conducted pursuant to Chapter 5 (commencing with Section 11500) of Part 1 of Division 3 of Title 2 of the Government Code.
9884.34.
The expiration of a valid registration shall not prevent the director or chief of jurisdiction from proceeding with any investigation or disciplinary proceeding against an automotive maintenance provider or rendering a decision invalidating a registration temporarily or permanently.
9884.35.
The superior court in and for the county wherein any person carries on, or attempts to carry on, a business as an automotive maintenance provider or as an automotive technician in violation of the provisions of this chapter specific to automotive maintenance providers or any regulation made pursuant to this chapter shall, on application of the director or the chief, issue an injunction or other appropriate order restraining such conduct. This section shall be cumulative to and shall not prohibit the enforcement of any other law.
9884.36.
The director may file charges with the district attorney or city attorney against any automotive maintenance provider who violates the provisions of this chapter specific to automotive maintenance providers or any regulation made pursuant to the provisions of this chapter specific to automotive maintenance providers.
9884.37.
The bureau shall design and approve of a sign which shall be placed in all automotive maintenance provider locations in a place and manner conspicuous to the public. That sign shall give notice that inquiries concerning service may be made to the bureau and shall contain the telephone number and Internet Web site address of the bureau. The sign shall also give notice that the customer is entitled to a return of replaced parts upon his or her request at the time the work order is taken.
9884.38.
Nothing in the provisions of this chapter shall prohibit the bringing of a civil action against an automotive maintenance provider by an individual.
9884.39.
The bureau may adopt, amend, or repeal in accordance with the provisions of Chapter 4.5 (commencing with Section 11400) of Part 1 of Division 3 of Title 2 of the Government Code such regulations as may be reasonably necessary to carry out the provisions of this chapter specific to automotive maintenance providers.
9884.40.
All accusations against automotive maintenance providers shall be filed within three years after the performance of the act or omission alleged as the ground for disciplinary action, except that with respect to an accusation alleging fraud or misrepresentation as a ground for disciplinary action, the accusation may be filed within two years after the discovery, by the bureau, of the alleged facts constituting the fraud or misrepresentation.
9884.41.
(a) Notwithstanding any other law, the director may, in his or her sole discretion, issue a probationary automotive maintenance provider registration to an applicant subject to terms and conditions deemed appropriate by the director, including, but not limited to, the following:
(b) (1) Notwithstanding any other law, and for purposes of this section, when deciding whether to issue a probationary registration the director shall request that an applicant with a dismissed conviction provide proof of that dismissal and shall give special consideration to applicants whose convictions have been dismissed pursuant to Section 1203.4 or 1203.4a of the Penal Code.
9884.42.
(a) Notwithstanding any other law, the director may revoke, suspend, or deny at any time any automotive maintenance provider registration required by this chapter on any of the grounds for disciplinary action provided in this chapter. The proceedings under this chapter shall be conducted in accordance with Chapter 5 (commencing with Section 11500) of Part 1 of Division 3 of Title 2 of the Government Code, and the director shall have all the powers granted therein.
(c) In addition to the requirements provided in Sections 485 and 486, upon denial of an application for registration to an applicant, the director shall provide a statement of reasons for the denial that does all of the following:
(2) Provides the director’s criteria relating to rehabilitation, formulated pursuant to Section 482, that takes into account the age and severity of the offense and the evidence relating to participation in treatment or other rehabilitation programs.
(3) If the director’s decision was based on the applicant’s prior criminal conviction, justifies the director’s denial of a registration and conveys the reasons why the prior criminal conviction is substantially related to the qualifications, functions, or duties of a registered automotive maintenance provider.
(d) (1) If the denial of a registration is due at least in part to the applicant’s state or federal criminal history record, the director shall, in addition to the information provided pursuant to paragraph (3) of subdivision (c), provide to the applicant a copy of his or her criminal history record if the applicant makes a written request to the director for a copy, specifying an address to which it is to be sent.
(B) The criminal history record shall be provided in such a manner as to protect the confidentiality and privacy of the applicant’s criminal history record, and the criminal history record shall not be made available by the director to any employer.
Section 9886.3 of the Business and Professions Code is amended to read:
(a) The automotive repair dealer or automotive maintenance provider registration fee is not more than two hundred dollars ($200), ($200) for each place of business in this state.
(b) The annual renewal fee for an automotive repair dealer or automotive maintenance provider registration shall not be more than two hundred dollars ($200) for each place of business in this state, if renewed prior to its expiration date.
Article 12 (commencing with Section 9890) is added to Chapter 20.3 of Division 3 of the Business and Professions Code, to read:
Article 12. Oil Change
(a) Except as indicated in subdivision (b), if an automotive repair dealer or an automotive maintenance provider performing oil change services recommends a date or mileage for an oil drain interval, the recommended date or mileage shall follow the vehicle manufacturer published maintenance schedule.
(b) If an automotive repair dealer or an automotive maintenance provider recommends a date or mileage for an oil drain interval that deviates from the vehicle manufacturer’s published maintenance schedule for reasons, including, but not limited to, compliance with paragraph (c), the basis for the date or mileage recommendation shall be noted on the final invoice or on a document attached to the final invoice.
(c) Nothing in this section shall be construed as prohibiting the customer from selecting any date or mileage for an oil drain interval of his or her choice and having that choice reflected on future recommendations from an automotive repair dealer or an automotive maintenance provider.
(d) For purposes of this section, “recommended” or “recommendation” shall mean any written recommendation, including, but not limited to, a recommendation of an oil drain interval in the form of a window sticker or a key tag, or through programmable settings in the vehicle’s oil life indicator.
(e) For purposes of this section, “recommended” or “recommendation” shall not mean written communications or advertisements that do not suggest timing or mileage for an oil drain interval or resetting a preset or nonprogrammable oil life indicator or an oil life monitor based on a mathematical algorithm of the vehicle’s usage.
(f) When an automotive repair dealer or an automotive maintenance provider performs an oil change service, the dealer shall include the following oil change disclosure statement on the final invoice or on a document attached to the final invoice:
“It is important to change your oil at the proper intervals. Your vehicle manufacturer publishes oil change intervals in your owner’s manual and on the manufacturer’s Web site.”
This act shall become operative only if Assembly Bill 873 of the 2015–16 Regular Session, relating to automotive repair, is enacted and becomes effective on January 1, 2017.