Source: https://www.erhaso.com/epages/Shop47043.sf/en_US/?ObjectPath=/Shops/Shop47043/Categories/TermsAndConditions
Timestamp: 2020-08-03 09:08:18
Document Index: 793399098

Matched Legal Cases: ['§ 3', '§ 4', '§ 5', '§ 2', '§ 1', '§ 312', '§ 3', '§ 7', '§ 6', '§ 8', '§ 9', '§ 10', '§ 5']

ERHASO Technical Trade
Tax number: 129/5042/2540
Competent chamber: Chamber of Commerce Solingen
ERHASO Techn. Trading Rainer Häusgen Solingen (hereinafter referred to as "ERHASO") offers its customers goods for sale via the internet trading platform ERHASO-WEBSHOP as a commercial supplier. Contracting parties in the context of the following terms and conditions are "ERHASO" and the customer. Customers within the meaning of these terms and conditions are both consumers and entrepreneurs. A consumer is any natural person who acts for a private purpose without any connection to a commercial or self-employed professional activity. Entrepreneur is any natural person or legal partnership that trades its commercial or self-employed professional activity.
§ 3 Conclusion of the contract on the internet trading platform
The conclusion of the contract between "ERHASO" and the customer is carried out according to the chosen offer format according to the general terms and conditions of the internet trading platform that apply to all users. Specifically, the following applies:
If "ERHASO" places an article in offer format for sale, it makes a binding offer that the customer can purchase the article at the specified price. The contract is concluded when the customer sends the order.
§ 4 prices, shipping costs and terms of payment
(1) All prices are net prices, ie. H. they include all price components plus applicable statutory value added tax. In the case of cross-border deliveries, additional taxes (such as in the case of intra-Community acquisition) and / or duties (such as customs duties) are payable by the customer on a case-by-case basis.
(2) For packaging and shipping (shipping costs of the customer), the costs will be charged separately, unless the item is expressly marked as free shipping. The amount of the shipping costs of the customer depends on the separate information in the offer text.
(3) For details on the payment options offered, please see the payment information or the offer text.
§ 5 Terms of delivery and transfer of risk
(1) The delivery of the articles takes place on the way to the delivery address indicated by the customer. The delivery period is up to 14 working days after receipt of payment, if not specified in the offer text a deviating delivery period or individually agreed.
(2) In the case of entrepreneurs, the risk of accidental destruction and accidental deterioration of the goods sold shall pass to the consignment of goods when dispatching the goods to a suitable transport person. For consumers, the risk of accidental loss and accidental deterioration of the goods sold only with the transfer of the goods to the customer. The transfer is the same if the customer gets into default of acceptance.
Consumers are entitled to the statutory right of withdrawal in accordance with the provisions of the distance selling law with regard to the purchased article in accordance with the following information:
You can revoke your contract within 14 days without giving reasons in writing (for example, letter, fax, e-mail) or - if the case before the deadline - by returning the goods. The period begins after receipt of this instruction in text form, but not before receipt of the goods at the recipient (in the case of recurrent delivery of similar goods not before receipt of the first part delivery) and not before fulfillment of our information obligations under Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB as well as our obligations according to § 312g paragraph 1 sentence 1 BGB in connection with article 246 § 3 EGBGB. To maintain the cancellation period, the timely dispatch of the revocation or the thing is sufficient.
The revocation must be sent in writing to:
In the case of an effective cancellation, the mutually received benefits shall be returned and any benefits (such as interest) incurred. If you can not give us back or give us the received performance as well as usages (eg use advantages) or only partially or only in a deteriorated condition, you have to pay us compensation. For the deterioration of the thing and for drawn uses, you only have to pay compensation if the use or the deterioration is due to a handling of the thing, which goes beyond the examination of the characteristics and the functioning. The term "testing the properties and the mode of operation" refers to the testing and testing of the respective goods, as is possible and customary in a retail store. Transportable items are to be returned at our risk. You have to bear the regular costs of the return, if the delivered goods correspond to those ordered. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation or the thing, for us with their receipt.
§ 7 Cost Agreement
If the customer makes use of his right of withdrawal according to § 6, it is separately agreed that the customer has to bear the regular costs of the return if the delivered goods correspond to those ordered. Otherwise, the return for the customer is free of charge.
In the case of cancellation or withdrawal from the purchase of goods already delivered and returned at the expense of the buyer, for reasons which manufacturers, sellers or transport service providers are not responsible for, ERHASO is entitled to charge a lump sum of up to 20% of the value of the goods from the refund or credit note to cover restocking and chargeback. The in this case already consumed delivery costs can also not be refunded.
§ 8 warranty and customer inquiries
In case of defects the statutory warranty regulations apply. Complaints and customer inquiries of any kind are directed to the above contact details directly to "ERHASO". Customer inquiries are answered as a rule immediately, at the latest within two working days (eg by email, telephone).
(1) The customer will check the delivered goods. In the event of externally visible transport damage, the customer undertakes to note these on the shipping documents and to have them acknowledged by the deliverer; the packaging must be kept.
(2) If the (partial) loss or damage is not externally identifiable, the customer shall notify this to "ERHASO" within 3 days of delivery or within 7 days of delivery to the carrier to ensure that any claims against the carrier Transport companies are claimed on time.
(3) Any rights and claims of the customer, in particular the statutory rights of the customer in the case of defects in the purchased goods, remain unaffected by the provisions under § 9 (1) and (2).
§ 10 contract language, contract text, data protection and input errors
(1) The contract language is German. The contract text will be stored as a website for up to 90 days after conclusion of the contract and can be requested by the customer. The customer can use the functions of his browser to print the contract text or save it to a file on his computer. The customer is responsible for archiving the information that can be viewed and stored on the website for an extended period on an independent storage medium. After the conclusion of the contract, the customer receives the legally required information separately in text form as part of the purchase.
(2) "ERHASO" uses the data communicated by the customer without his separate consent exclusively for the fulfillment and execution of the purchase contract. Upon completion of the contract and full payment of the purchase price, the customer's data will be blocked for further use and deleted after expiry of the tax and commercial regulations, unless the customer has expressly consented to the further use of his data. Our employees are aware of the data secrecy and are obliged to comply with the requirements of § 5 BDSG (Federal Data Protection Act).
The customer has a right to information as well as a right to correction, blocking and deletion of his stored data. Please send us your request by post, fax or e-mail to the above contact details.
(3) The customer can recognize input errors before the final submission of his contract, in the purchase and correct by pressing the "Back" button of his browser or close the browser window at any time.
If the customer is a merchant, legal entity under public law or special fund under public law, the place of business of "ERHASO" is the exclusive place of jurisdiction for all disputes resulting directly or indirectly from the contractual relationship. The same applies if an entrepreneur does not have a general place of jurisdiction in Germany or if his domicile and / or habitual residence is not known at the time the complaint is filed. The right of "ERHASO" to call the court at another legal place of jurisdiction remains unaffected.
German law applies to the conclusion and settlement of all contracts. For consumers, this choice of law applies only insofar as the granted protection is not restricted by mandatory provisions of the law of the state in which the consumer has his habitual residence. The validity of the UN sales law is excluded.