Source: https://www.qbsdistribution.com/qbs-privacy-policy/
Timestamp: 2020-04-05 21:43:04
Document Index: 783662256

Matched Legal Cases: ['art 15', 'art 15', 'art 15', 'art 15', 'art 15', 'art 15']

QBS PRIVACY POLICY - QBS Distribution
QBS PRIVACY POLICY
QBS Software Limited understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone whose personal data we process and/or store, including visitors to our website, and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
We are QBS Software Limited, a company registered in England & Wales under company number 02119414.
Our trading names are:
Our websites are owned and operated by us.
Registered address and trading address: 7 Wharfside, Rosemont Road, Wembley, Middlesex, England HA0 4QB.
UK VAT number: 650-1280-74.
Data Protection Officer: Damian Motyl.
Tel: 0208 733 7101
E-mail: damian@qbs.co.uk
This site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
6.1 Business contacts, customers and their employees and representatives, suppliers and their employees and representatives, software publishers and their employees and representatives, hardware manufacturers and their employees and representatives, software end users and their employees and representatives, others who contact us.
• Occupations/positions in organisations;
• Telephone numbers (landline and mobile);
• Software serial numbers;
• Details of sick leave;
• Disabilities;
• Prescribed medication;
• Interview notes;
• CVs, application forms, covering letters, and similar documents;
• Assessments, performance reviews, and similar documents;
• Details of remuneration including salaries, pay increases, bonuses, commission, overtime, benefits, and expenses;
• Details of trade union membership (where applicable);
• Employee monitoring information;
• Records of disciplinary matters including reports and warnings, both formal and informal;
• Details of grievances including documentary evidence, notes from interviews, procedures followed, and outcomes; and
• Results of Disclosure and Barring Service checks (where relevant and depending on the role).
6.3 Recruitment applicants
• Areas of interest;
• CV, experience, education, academic and professional qualifications;
• Information provided as part of interviews and assessments;
• Diversity and equal opportunities data;
• Pre-employment screening information if your application is successful;
• Information about your and your immediate family’s financial relationships if your application is successful;
• Bank account details if your application is successful.
• Interview and assessment results and feedback;
• Job offer details;
• References from your named referees;
• Results of Disclosure and Barring Service checks (where relevant and depending on the role applied for); and
• Verification of information provided during the recruitment process by contacting relevant third parties (for example, previous employers, education and qualification providers) or using publicly available sources (for example, to verify your experience, education and qualifications).
6.4 Visitors to our website and internet users
Our site uses Google Analytics, which collects data from each visit to the site, including through the use of Cookies, but does not store any personally identifiable information.
From time to time, we may use Google AdWords to advertise across the Internet. The Google AdWords cookie is used to track conversions from the Google search.
The lawful basis on which we process personal data on individuals and unincorporated businesses is CONTRACT (in the case of clients, suppliers and providers of services to us) and LEGITIMATE INTERESTS (in the case of any other parties). We may also process certain personal data by LEGAL OBLIGATION.
• Contacting customers about their requirements for our products and for customer service purposes;
• Contacting prospective customers about their requirements for our products;
• Marketing our products;
• Contacting our suppliers, professional advisers, trade bodies and associations, bankers and finance providers;
• Contacting parties in legal claims and disputes;
• For employees and job applicants:
Identifying and communicating with staff;
Managing staff (including performance management and disciplinary);
Administering pay, pension and benefits;
Managing time, attendance, sickness and absence;
Compliance with legal or regulatory obligations relating to employees;
Dealing with complaints, claims and litigation;
Human resources administration and maintenance of HR records;
Communications, public relations, marketing and business development;
Financial reporting and analysis, business planning and forecasting and business restructuring;
Managing business risk (including relating to information technology and communications);
Safety, security and preventing and detecting inappropriate, unethical or unlawful activities;
Ensuring equal opportunity and diversity;
Pre-employment verification and screening;
Responding to reference requests;
Obtaining recruitment feedback;
Dealing with recruitment complaints.
Contacting unsuccessful job applicants about future opportunities;
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone and/or text message and/or post with information, news, and offers on our services or of business opportunities we wish to introduce to you. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
We do not use any automated systems for carrying out decision-making or profiling.
Our websites use Secure Sockets Layer (“SSL”) encryption, which is the most advanced encryption technology currently available, to protect your personal data when you visit our website.
Some of our websites have e-commerce functionality which enable visitors to order goods and make online payment. However, your payment card details are not stored or processed in our systems at any time. Instead, your payment card details (i.e. card number, expiry date and CVV) are sent directly to our payment processor, Secure Trading Limited, without passing through our servers.
Secure Trading Limited is PCI-compliant (Payment Card Industry Data Security Standard) and GDPR-compliant.
Data Ref. Type of Data Purpose of
1 Names; Occupations/positions in organisations;Postal addresses;Telephone numbers (landline and mobile);E-mail addresses;Software serial numbers;Bank details. Contacting customers, software end-users and prospective customers about their requirements for our products and providing customer service; Marketing our products; Contacting software publishers, equipment manufacturers, our suppliers, professional advisers, trade bodies and associations and bankers; Contacting parties in legal claims and disputes; Processing payments. Registering software licences and guarantees. Managing software and maintenance renewals. 15 years
2. Name;Contact Details;Age;Gender;Ethnicity; Nationality; Religion;Details of sick leave; Medical conditions; Disabilities; Prescribed medication; Interview notes;CVs, application forms, covering letters, and similar documents;Assessments, performance reviews, and similar documents;Details of remuneration including salaries, pay increases, bonuses, commission, overtime, benefits, and expenses;Details of trade union membership (where applicable);Employee monitoring information;Records of disciplinary matters including reports and warnings, both formal and informal;Details of grievances including documentary evidence, notes from interviews, procedures followed, and outcomes; andResults of Disclosure and Barring Service checks (where relevant and depending on the role). Identifying and communicating with staff; Managing staff (including performance management and disciplinary); Staff training and development; Administering pay, pension and benefits; Managing time, attendance, sickness and absence; Compliance with legal or regulatory obligations relating to employees; Dealing with complaints, claims and litigation; Human resources administration and maintenance of HR records; Communications, public relations, marketing and business development; Financial reporting and analysis, business planning and forecasting and business restructuring; Managing business risk (including relating to information technology and communications); Safety, security and preventing and detecting inappropriate, unethical or unlawful activities; Ensuring equal opportunity and diversity; Recruitment and selection. 7 years
3. Name;Contact Details;Areas of interest;CV, experience, education, academic and professional qualifications;Information provided as part of interviews and assessments;Diversity and equal opportunities data;Pre-employment screening information if an application is successful;Information about an applicant’s immediate family’s financial relationships if the application is successful;Bank account details if an application is successful.Interview and assessment results and feedback;Job offer details;References from an applicant’s named referees;Results of Disclosure and Barring Service checks (where relevant and depending on the role applied for); andVerification of information provided during the recruitment process by contacting relevant third parties (for example, previous employers, education and qualification providers) or using publicly available sources (for example, to verify an applicant’s experience, education and qualifications). Recruitment and selection; Pre-employment verification and screening; Responding to reference requests; Obtaining recruitment feedback; Dealing with recruitment complaints. Job offers; Contacting unsuccessful job applicants about future opportunities; 7 years
With the exception of certain categories of personal data that are categorised as sensitive personal data, we may store or transfer some or all of your personal data in countries that are not part of the European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR as follows.
Wewill only transfer your personal data to countries that the European Commission has deemed to provide an adequate level of personal data protection; or
Wewill use specific contractual clauses with external third parties that are approved by the European Commission for the transfer of personal data to third countries. These contracts ensure the same levels of personal data protection that would apply under the GDPR; or
Where we transfer your data to a third party based in the US, this may be protected if they are part of the EU-US Privacy Shield. This requires that third party to provide data protection to standards similar to those in Europe; or
We may transfer your data outside the EEA with your express consent having informed you of the risks; or
We may transfer your data outside the EEA where this is necessary for the performance of a contract between you and us; or
We may transfer your data outside the EEA where this is necessary for the performance of a contract between a third party and us which is in your interests.
The use of passwords, encryption and network security software;
Regular updating of software;
Physical security of premises and files;
Taking regular data backups and storing them in an off-site secure location;
Restrictions and conditions on the storage and processing of personal data on portable devices, including those owned by employees, agents or contractors personally;
Internal procedures and authorisation protocols for processing and transferring personal data;
i. Where you have expressly consented; or
ii. Where sharing the personal data in question is necessary for the performance of a contract between you and us. This includes sharing your credit/debit card details with payment processors; or
iii. Where sharing the personal data in question is necessary for the performance of a contract between a third party and us which is in your interests; or
iv. In some limited circumstances, where we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal or regulatory obligations, a court order, or the instructions of a government authority.
v. We may share your data within the “group” of companies with substantially common ownership to us.
11.1 We aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails or at the point of providing your details.
Subject to the following paragraph, you may access our site without providing any personal data at all.
Our site uses Google Analytics, which collects data from each visit to the site, including through the use of Cookies, but does not store any personally identifiable information. If you do not wish data to be collected (but not stored) by Google Analytics, please do not use our website.
13. What Are My Rights In Relation To My Personal Data And How Can I Exercise Them?
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15. To make this as easy as possible for you, a Data Subject Request Form is available on request for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.
Your right to have incorrect data corrected
Any request to update personal data should be made in writing and sent to the email or postal addresses shown in Part 15. To make this as easy as possible for you, a Data Subject Request Form is available on request for you to use.
When practically possible, once we are informed that any personal data processed by us is no longer accurate, we will make updates as appropriate based on your updated information and inform you that we have done so within one month. The period may be extended by up to two months in the case of complex requests. If such additional time is required, we will inform you that this is the case.
Your right to erasure or “right to be forgotten”
• the personal data are no longer necessary in relation to the purposes for which they were collected and processed;
• our legal grounds for processing is consent, you withdraw consent and we have no other lawful basis for the processing;
• our legal grounds for processing is that the processing is necessary for legitimate interests pursued by us or a third party, you object to our processing and we do not have overriding legitimate grounds;
• you object to our processing for direct marketing purposes;
• your personal data must be erased to comply with a legal obligation to which we are subject.
All data deletion requests should be made in writing and sent to the email or postal addresses shown in Part 15. To make this as easy as possible for you, a Data Subject Request Form is available on request for you to use.
• for a period enabling us to verify the accuracy of your personal data where you have contested the accuracy of the personal data;
• your personal data have been unlawfully processed and you request restriction of processing instead of deletion;
• your personal data are no longer necessary in relation to the purposes for which they were collected and processed but the personal data are required by you to establish, exercise or defend legal claims; or
• for a period enabling us to verify whether the legitimate grounds relied on by us override your interests where you have objected to processing based on it being necessary for the pursuit of a legitimate interest identified by us.
All data processing restriction requests should be made in writing and sent to the email or postal addresses shown in Part 15. To make this as easy as possible for you, a Data Subject Request Form is available on request for you to use.
• our legal grounds for processing is that the processing is necessary for a legitimate interest pursued by us or a third party; or
• our processing is for direct marketing purposes.
All data processing objections should be made in writing and sent to the email or postal addresses shown in Part 15. To make this as easy as possible for you, a Data Subject Request Form is available on request for you to use.
All consent withdrawal should be made in writing and sent to the email or postal addresses shown in Part 15. To make this as easy as possible for you, a Data Subject Request Form is available on request for you to use.
Please see the relevant “Use of personal data” sections of this privacy statement for further details about our processing of personal data based on consent.
Our site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us to facilitate and improve your experience of our site and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
By using our site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on our site to track conversions from advertisements and searches, analysing website user interaction, obtaining website user feedback, linking our website to social media advertising and linking to a third-party e-commerce platform. For more details, please refer to the table below. These Cookies are not integral to the functioning of our site and your use and experience of our site will not be impaired by refusing consent to them.
All Cookies used by us are used in accordance with current Cookie Law.
Most browsers allow you to view, manage, delete and block cookies for a website. Be aware that if you delete all cookies then any preferences you have set will be lost, including the ability to opt-out from cookies as this function itself requires placement of an opt out cookie on your device. Links to information on how to control cookies for common browsers are set out below:
MacOS Safari:
You can opt-out of having your anonymised browsing history within our websites or applications recorded by Google Analytics cookies. You can learn more about Google’s privacy policies and how to opt-out of their analytics cookies by clicking on following link:
In addition to cookies that are “strictly necessary” for our site to function the following first-party Cookies may be placed on your computer or device:
NOTE: the Cookies listed below are the ones for standard use of Google Analytics. We need to identify any cookies used by our website (other than those that are strictly necessary for the website to work) and provide a similar level of disclosure for those). We should also incorporate a cookie acceptance button on the websites.
Google Analytics _ga This cookie is typically written to the browser upon the first visit. If the cookie has been deleted by the browser operator, and the browser subsequently visits pwc.com, a new _ga cookie is written with a different unique ID. In most cases, this cookie is used to determine unique visitors to our site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.
Google Analytics _gat This cookie is typically written to the browser upon the first visit. If the cookie has been deleted by the browser operator, and the browser subsequently visits our site, a new _gat cookie is written with a different unique ID. In most cases, this cookie is used to determine unique visitors to pwc.com and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.
Google Analytics _utma This cookie is typically written to the browser upon the first visit. If the cookie has been deleted by the browser operator, and the browser subsequently visits our site, a new __utma cookie is written with a different unique ID. In most cases, this cookie is used to determine unique visitors to our site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.
Google Analytics _utmb This cookie is used to establish and continue a user session on our site. When a user views a page on our site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on our site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on our site for longer than 30 minutes.
Google Analytics _utmc This cookie operates in conjunction with the ‘_utmb’ cookie to determine whether or not to establish a new session for the user. If it does not find the cookie, a new one is written and a new session is established. This cookie expires when a user’s session is no longer active.
Google Analytics _utmz This cookie stores the type of referral used by the visitor to reach our site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic and page navigation within our site. The cookie is updated with each page view to our site.
For the attention the Data Protection Officer (Damian Motyn).
Email address: damian@qbs.co.uk.
Telephone number: 0208 733 7101.
Postal Address: QBS Software Limited, 7 Wharfside, Rosemont Road, Wembley, Middlesex, England HA0 4QB