Source: http://crtc.gc.ca/eng/publications/reports/t_standards17.htm
Timestamp: 2020-05-25 17:28:57
Document Index: 360919894

Matched Legal Cases: ['art 1', 'art 1', 'art 1', 'art 1', 'art 1', 'art 1', 'art 1']

Service objective/standards and performance measure for processing telecommunications applications 1 April 2017 to 31 March 2018 | CRTC
Service objective/standards and performance measure for processing telecommunications applications 1 April 2017 to 31 March 2018
This document presents performance results related to the processing of telecommunications applications during the 1 April 2017 to 31 March 2018 fiscal year. The data relates to the processing of Part 1 applications; tariff applications and intercarrier agreements; and applications regarding the destandardization and/or withdrawal of a service.
1. Part 1 ApplicationsFootnote 1
Definition: This item covers all applications filed under Part 1 of the Canadian Radio-television and Telecommunications Commission Rules of Practice and Procedure, except for local forbearance applications. These applications cover a broad range of subjects. Processing typically follows a set structure for the filing of interventions and replies.
Service Objective: Decision to be issued within 4 months of the close of record (COR).
Within 4 Months of COR
Percentage Issued Within 4 Months of COR
44Footnote 2 25 57%
2. Part 1 Applications - Local ForbearanceFootnote 3
Definition: Incumbent local exchange carriers (ILECs) submit local forbearance applications to the Commission to request that it forbear from regulating services in a certain exchange where the presence of local competitors has passed a certain threshold.
Performance measure: Decision to be issued within 120 days of receiving a complete application.Footnote 4
Decisions Issued Within 120 Days of Receipt of a Complete Application
Percentage Issued Within 120 Days of Receipt of a Complete Application
3Footnote 5 3 100%
3. Tariff Applications and Intercarrier AgreementsFootnote 6
Definition: This item covers all tariff applications, other than those that are related to the destandardization and/or withdrawal of services, and intercarrier agreements that require approvalFootnote 7.
Service Standards: The service standards are as follows:
85 percent of determinations are to be made on an interim or final basis within two months of receipt of a complete application, and
95 percent of determinations are to be made on an interim or final basis within four months of receipt of a complete application.
Within 2 Months of a Complete Application
257 208 81%
Within 4 Months of a Complete Application
257 212 82%
4. Destandardization and/or Withdrawal ApplicationsFootnote 8
Definition: This item covers all tariff applications related to the destandardization and/or withdrawal of services.
Service Standard: To issue 95 percent of determinations on a final basis within 12 months of a complete application.
Within 12 Months of a Complete Application
Monitored pursuant to New service objectives for the processing of broadcasting and telecommunications applications as of 1 April 2011, Broadcasting and Telecom Information Bulletin CRTC 2011-222, 1 April 2011.
Includes Part 1 applications (except for Part 1 – Local Forbearance applications) for which a decision was issued between 1 April 2017 and 31 March 2018.
Monitored pursuant to Forbearance from the regulation of retail local exchange services, Telecom Decision CRTC 2006-15, 6 April 2006, as amended by Order in Council P.C. 2007-532, 4 April 2007.
An application is considered complete upon the receipt of all required documentation from the ILEC.
Includes Part 1 – Local Forbearance applications for which a decision was issued between 1 April 2017 and 31 March 2018.
Monitored pursuant to Service standards for the disposition of telecommunications applications, Telecom Circular CRTC 2006-11, 7 December 2006.
Under streamlining measures introduced in Tariff application and intercarrier agreement approval processes, Telecom Decision CRTC 2016-65, 19 February 2016, intercarrier agreements are generally no longer filed for Commission approval.
Monitored pursuant to Telecom Circular CRTC 2006-11.