Source: http://www.google.com/patents/US8195163?dq=6861155
Timestamp: 2016-08-25 15:12:39
Document Index: 12348904

Matched Legal Cases: ['application No. 60', 'arty 1', 'arty 2', 'arty 1', 'arty 1', 'arty 2', 'arty 2', 'arty 1', 'arty 2', 'Application No. 2', 'Application No. 2', 'Application No. 07839716', 'Application No. 07839718', 'Application No. 07839716', 'Application No. 07839718', 'Application No. 07839716', 'Application No. 07839718']

Patent US8195163 - Client device method and apparatus for routing a call - Google PatentsSearch Images Maps Play YouTube News Gmail Drive More »Sign inPatentsA telecommunication method, server and system that route an outbound telephone communication initiated by a wireless remote device through an enterprise communication network. The system also routes an incoming call to a device associated with an enterprise communication network to a plurality of telephony...http://www.google.com/patents/US8195163?utm_source=gb-gplus-sharePatent US8195163 - Client device method and apparatus for routing a callAdvanced Patent SearchPublication numberUS8195163 B2Publication typeGrantApplication numberUS 13/178,936Publication dateJun 5, 2012Filing dateJul 8, 2011Priority dateOct 19, 2006Fee statusPaidAlso published asCA2666979A1, CA2666979C, CA2667016A1, CA2667016C, CN101632290A, CN101632290B, CN101632291A, CN101632291B, EP2078429A2, EP2078429A4, EP2078429B1, EP2078430A2, EP2078430A4, EP2078430B1, EP2824902A1, US8000712, US8169899, US8554218, US8625576, US20080130554, US20080139210, US20110263229, US20120178425, US20120202474, WO2008051485A2, WO2008051485A3, WO2008051487A2, WO2008051487A3Publication number13178936, 178936, US 8195163 B2, US 8195163B2, US-B2-8195163, US8195163 B2, US8195163B2InventorsDoug Gisby, Michael Gray, Shen-Yuan Yap, Michael S. Colbert, Robert J. James, JR.Original AssigneeAscendent Telecommunications, Inc.Export CitationBiBTeX, EndNote, RefManPatent Citations (24), Non-Patent Citations (23), Referenced by (94), Classifications (16), Legal Events (3) External Links: USPTO, USPTO Assignment, EspacenetClient device method and apparatus for routing a call
This application is a divisional of U.S. patent application Ser. No. 11/875,278, filed Oct. 19, 2007 and entitled “CLIENT DEVICE METHOD AND APPARATUS FOR ROUTING A CALL”, which claims priority to U.S. provisional application No. 60/852,639, filed on Oct. 19, 2006, which are hereby incorporated by reference in their entirety.
In scenario 104, as shown in FIG. 6C, a user can accept an incoming call placed to a PBX extension or DID telephone number by a caller (e.g., called). The user's PBX extension or DID telephone number may be considered a primary telephone number. The user's primary telephone number could also be a primary wireless telephone number if the user desired. In the illustrated embodiment, the user's PBX extension or the DID telephone number may be the primary telephone number. Server 30 receives an incoming voice call from the calling party (flow line 104 a). Server 30 sends a call setup request data signal to the remote device 70 (flow line 104 b) inquiring whether or not the user would like to accept the call. The call setup request data signal will cause an audible, visual and/or vibrational indication to occur on the remote device 70 (as set by a user or system preference). System preferences could be provisioned by said techniques above or by OMA Device Management using an available data path (service) such as GPRS or via the circuit switched services SMS or USSD. Such preferences are stored in memory in the remote device, said memory could be internal or could be a removal memory media such as but not limited to Compact Flash, MicroSD, Memory Stick etc. For example, the call setup request data signal may cause the remote device 70 to play a ring, ring tone or other suitable audible indication. The call setup request data signal may cause the device 70 to display a textual or graphical message, pop-up or other visual notification (e.g., blinking LED on the device 70). FIG. 5D illustrates a textual message “Incoming Call from Jane Doe 123-456-7890” to alert the user of the caller. User responses may include, e.g., “answer” or “deflect”. FIG. 5D illustrates options 555, which the user may select at this point. In scenario 104, the user chooses to answer the call by having the device 70 send a call setup response answer data signal to the server 30 (flow line 104 c). This may be performed by selecting “accept” from the options 555 illustrated in FIG. 5D. In response, the server 30 will setup a voice call to the remote device (voice signal flow line 104 d) and substantially seamlessly connect the held calling party's incoming call to the remote device 70 via PSTN connection 54 (shown as voice signal flow line 104 e). The user's acceptance or denial can be a manual input operation or automatic operation based on programmed user interfaces.
Scenarios 112-130, as illustrated in FIGS. 6E-6H, relate to call processing while a call/connection is already in progress. Referring to FIG. 6E, in scenario 112, during a voice communication between remote device 70 and party 1 through server 30 (communication flow line 112 a), server 30 receives a second voice call communication (flow line 112 b) from party 2 destined for the user of remote device 70. Server 30 sends a call setup request data signal (flow line 112 c) to the remote device 70 alerting the device 70 to the new call. This may be in an in band message such as tones or an out of band message over another data channel such as but not limited to IP, SMS, USSD, etc. The call setup request data signal will cause an audible, visual and/or vibrational indication to occur on the remote device 70 (as set by a user or system preference and as described above in more detail). In scenario 112, the remote device 70 user has chosen to deflect the second call by sending, to server 30, a call setup response data signal (flow line 112 d) deflecting the call to a destination contained in the data signal. This may be performed by selecting e.g., “send to voicemail” from the options 555 illustrated in FIG. 5D. The established voice communications between the remote device 70 and party 1 remain (communication flow line 112 e), but the server deflects the second call to the identified destination (shown in FIG. 6E as e.g., a IVR, voicemail, extension or other number) via another voice communication (flow line 1120.
In scenario 114, during a voice communication between remote device 70 and party 1 through server 30 (communication flow line 114 a), server 30 receives a second voice call communication (flow line 114 b) from party 2 destined for the user of remote device 70. Server 30 sends a call setup request data signal (flow line 114 c) to the remote device 70 alerting the device 70 to the new call. One or more of the above mentioned visual, audible and/or vibrational indications will be present at the remote device 70. In this scenario, the user has chosen to accept the second call by sending a call setup response accept and hold data signal (flow line 114 d) to the server 30. This may be performed by selecting “accept” from the options 555 illustrated in FIG. 5D. The server 30 will place the first voice call on hold (flow line 114 e) and/or deflect the first call to the user's voicemail or destination (flow line 1140. Server 30 will establish and connect a voice communication (flow line 114 g) with the remote device 70 and a voice communication (flow line 114 h) with party 2.
According to other embodiments disclosed herein, during other “call in progress” scenarios, a user of the remote device 70 can place outbound calls as shown in scenarios 118 and 120 (illustrated in FIG. 6F). In both scenarios, party 1 and a user of remote device 70 have a voice call in progress (flow lines 118 a and 120 a) via server 30. In scenario 118, the user of remote device 70 begins to place a second call by sending an out dial request hold data signal (flow line 118 b) to server 30. This may be performed by selecting an option presented on the device 70 or by pressing a key or combination of keys on the device 70. Server 30 will respond using an out dial response accept data signal (flow line 118 c). The server 30 places the first call on hold (voice communication flow line 118 d) and/or deflects the first call to the user's voicemail or other destination (voice communication flow line 118 e). Server 30 will then place a second voice call/communication (flow line 1180 to party 2 and a third voice call/communication (flow line 118 g) to remote device 70. Server 30 then seamlessly connects remote device 70 to the second called party (communication flow lines 118 h and 118 i).
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2013ASAssignmentOwner name: BLACKBERRY LIMITED, ONTARIOFree format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNOR:ASCENDENT TELECOMMUNICATIONS, INC.;REEL/FRAME:031756/0678Effective date: 20131129Dec 7, 2015FPAYFee paymentYear of fee payment: 4RotateOriginal ImageGoogle Home - Sitemap - USPTO Bulk Downloads - Privacy Policy - Terms of Service - About Google Patents - Send FeedbackData provided by IFI CLAIMS Patent Services