Source: http://southwestada.org/html/topical/aircarrier/aircarrier_administrative.html
Timestamp: 2018-12-19 01:57:08
Document Index: 226704699

Matched Legal Cases: ['§ 382', 'art.\n14', '§382', '§382', '§382', 'art 382', 'art 382', 'art 382', '§382', 'art 121', 'art 382', 'art 382', 'art 382']

Disability Law Index - Air Carrier Access Act: Administrative Provisions
14 C.F.R. § 382.141 What training are carriers required to provide for their personnel?
(8) Personnel subject to training required under this Part, who are already employed on [insert effective date of this Part], must be trained one time in the changes resulting from the reissuance of this Part.
14 C.F.R. §382.143 When must carriers complete training for their personnel?
(1) Employees designated as CROs shall receive training concerning the requirements of this Part and the duties of a CRO before assuming their duties under §382.151 (see §382.141(a)(7)). You must ensure that all employees performing the CRO function receive annual refresher training concerning their duties and the provisions of this regulation. The one-time training for CROs about the changes to Part 382 must take place by [insert effective date of this Part]. For employees who have already received CRO training, this training may be limited to changes from the previous version of Part 382.
(2) The one-time training for existing employees about changes to Part 382 (see §382.141(a)(8)) must take place as part of the next scheduled recurrent training after [insert effective date of this Part] for each such employee or within one year after [insert effective date of this Part], whichever comes first.
(3) For crewmembers subject to training requirements under 14 CFR Part 121 or 135 whose employment in any given position commences after [insert effective date of this Part], before they assume their duties; and
(4) For other personnel whose employment in any given position commences after [insert effective date of this Part], within 60 days after the date on which they assume their duties.
(b) As a foreign carrier that operates aircraft with 19 or more passenger seats, you must provide training meeting the requirements of paragraph (a) of this section for all personnel who deal with the traveling public in connection with flights that begin or end at a U.S. airport, as appropriate to the duties of each employee. You must ensure that personnel required to receive training complete the training by the following times:
(1) Employees designated as CROs shall receive training in accordance with paragraph (a)(1) of this section, by [insert effective date of this Part].
(2) For crewmembers and other personnel who are employed on [insert effective date of this Part], within one year after that date;
(3) For crewmembers whose employment commences after [insert date one year after the effective date of this Part], before they assume their duties;
(4) For other personnel whose employment in any given position commences after [insert date one year after the effective date of this Part], or a date within 60 days after the date on which they assume their duties; and
(5) For crewmembers and other personnel whose employment in any given position commences after [insert effective date of this Part], but before [insert date one year after the effective date of this Part], by [insert date one year after the effective date of this Part] or a date 60 days after the date of their employment, whichever is later.
(a) As a carrier that operates aircraft with 19 or more passenger seats, you must incorporate procedures implementing the requirements of this Part in the manuals or other guidance or instructional materials provided for the carrier and contract personnel who provide services to passengers, including, but not limited to, pilots, flight attendants, reservation and ticket counter personnel, gate agents, ramp and baggage handling personnel, and passenger service office personnel. You must retain these records for review by the Department on the Department's request. If, upon such review, the Department determines that any portion of these materials must be changed in order to comply with this Part, DOT will direct you to make appropriate changes. You must incorporate and implement these changes
Private Right of Action (to sue) exists under Air Carrier Access Act:
Shinault v. Am. Airlines, 936 F.2d 796, 800 (5th Cir.1991)
No Private Right of Action Exists:
Love v. Delta Air Lines, 310 F.3d 1347 (11th Cir. 2002).
Boswell v. Skywest Airlines, Inc., 361 F.3d 1263 (10th Cir. 2004).
2002-12-4 Consent Order (Israir Airlines and Tourism Ltd) - Violations of 49 U.S.C. Section 41705 and 14 CFR Part 382
This order concerns violations by Israir Airlines and Tourism Ltd (Israir) of the requirements of 14 CFR Part 382 (Part 382), with respect to filing annual reports detailing disability-related complaints that the foreign air carrier received from passengers in calendar years 2004 and 2005.