Source: http://www.google.fr/patents/US6968321
Timestamp: 2016-07-26 00:41:37
Document Index: 542189636

Matched Legal Cases: ['Application No. 60', 'Application No. 60', 'Application No. 60', 'Application No. 60', 'Application No. 60', 'Application No. 60']

Brevet US6968321 - Method and system for remote operator interface with a self-service ... - Google�BrevetsRecherche Images Maps Play YouTube Actualit�s Gmail Drive Plus »Connexion BrevetsA method and system for remote operator interface with a self-service transaction terminal, such as an ATM makes use of a set of web based applications for operator functions to enable the remote operator to access the operator functions over a standard browser from a remote operator interface client...http://www.google.fr/patents/US6968321?utm_source=gb-gplus-shareBrevet US6968321 - Method and system for remote operator interface with a self-service financial transactions terminal Recherche avanc�e dans les brevets Num�ro de publicationUS6968321 B1Type de publicationOctroi Num�ro de demandeUS 09/702,428 Date de publication22 nov. 2005 Date de d�p�t31 oct. 2000 Date de priorit�1 nov. 1999�tat de paiement des fraisPay�Autre r�f�rence de publicationCN1296233A, EP1096447A2, EP1096447A3, EP1098487A2, EP1098487A3 Num�ro de publication09702428, 702428, US 6968321 B1, US 6968321B1, US-B1-6968321, US6968321 B1, US6968321B1 InventeursChris S. Yu Cessionnaire d'origineCiticorp Development Center, Inc.Exporter la citationBiBTeX, EndNote, RefManCitations de brevets (10), Citations hors brevets (3), R�f�renc� par (46), Classifications (35), �v�nements juridiques (4) Liens externes: USPTO, Cession USPTO, EspacenetMethod and system for remote operator interface with a self-service financial transactions terminal
US 6968321 B1 R�sum�
A method and system for remote operator interface with a self-service transaction terminal, such as an ATM makes use of a set of web based applications for operator functions to enable the remote operator to access the operator functions over a standard browser from a remote operator interface client PC. Each ATM with which the remote operator interface is used has a set of web based applications that supports the operator functions. The operator accesses the ATM from the client PC by bringing up the browser and entering a URL to point to a specific ATM. The remote operator interface supports a plurality of supervisory type functions and enables the user to administer a plurality of ATMs for which it is configured to allow the particular functions to be performed. Communication via the remote operator interface is secure over a private network or virtual private network (VPN) over the Internet. The remote operator must be authenticated to gain access, and the operator's entitlements may limit access.
This application claims priority to now abandoned U.S. Provisional Application No. 60/163,000 filed Nov. 1, 1999, entitled “Method and System of Remote Operator Interface for a Self-Service Financial Terminal (Remote Operator Interface),” and is incorporated herein by reference.
This application claims priority to now abandoned U.S. Provisional Application Ser. No. 60/162,816 filed Nov. 1, 1999, entitled “Method And System For Coordinating Session Activities At A Self-Service Financial Transaction Terminal (ATM Session Manager),” and is incorporated herein by reference.
This application relates to Ser. No. 09/702,390, filed simultaneously, entitled “Method And System For Secure Communication Between A Self-Service Financial Transaction Terminal And A Remote Operator Interface,” and is incorporated herein by reference.
This application relates to Ser. No. 09/703,160, filed simultaneously, entitled “Method And System For Obtaining Device Services On A Self-Service Financial Transaction Terminal,” and is incorporated herein by reference.
This application relates to Ser. No. 09/702,433, filed simultaneously, entitled “Method And System For Installing And/Or Upgrading Software On A Self-Service Financial Transaction Terminal From A Remote Computer,” and is incorporated herein by reference.
This application relates to Ser. No. 09/703,168, filed simultaneously, entitled “Method And System For Simultaneous And Unattended Installation Of Software On A Self-Service Financial Transaction Terminal,” and is incorporated herein by reference.
This application relates to Ser. No. 09/702,333, filed simultaneously, entitled “Method And System For Coordinating Session Activities At A Self-Service Financial Transaction Terminal,” and is incorporated herein by reference.
This application relates to Ser. No. 09/702,333, filed simultaneously, entitled “Method And System For Configuration Of Self-Service Financial Transaction Terminals For A Common Software Release,” and is incorporated herein by reference.
This application relates to U.S. Provisional Application No. 60/162,673, filed Nov. 1, 1999, entitled “Method And System For Secure Communication Between A Self-Service Transaction Terminal And A Remote Operator Interface (Remote Operator Interface Security),” and is incorporated herein by reference.
This application relates to U.S. Provisional Application No. 60/162,994, filed Nov. 1, 1999, entitled “Method And System For Extensions For Financial Services Service Provider Framework For A Self-Service Transaction Terminal (XFS Service Provider Framework),” and is incorporated herein by reference.
This application relates to U.S. Provisional Application No. 60/163,002, filed Nov. 1, 1999, entitled “Method And System For Installing And/Or Upgrading Software On A Self-Service Financial Transaction Terminal From A Remote Computer (Remote Installation/Software Upgrade),” and is incorporated herein by reference.
This application relates to U.S. Provisional Application No. 60/162,815, filed Nov. 1, 1999, entitled “Method And System For Simultaneous And Unattended Installation Of Software On A Self-Service Financial Transaction Terminal (Global Installation Framework),” and is incorporated herein by reference.
This application relates to U.S. Provisional Application No. 60/162,672, filed Nov. 1, 1999, entitled “Method And System For Configuration Of Self-Service Financial Terminals For A Common Software Release (Framework For Configuration Of Self-Service Financial Terminals),” and is incorporated herein by reference.
It is a feature and advantage of the present invention to provide a method and system for remote operator access with a self-service financial terminal, such as an ATM, that enables a user to access the ATM over a standard browser from a personal computer (PC).
FIG. 1 illustrates an example overview of key components and the flow of information between the key components of the remote operator interface for an embodiment of the present invention;
Referring now in detail to an embodiment of the present invention, an example of which is illustrated in the accompanying drawings, FIG. 1 illustrates an example overview of key components and the flow of information between the key components of the remote operator interface for an embodiment of the present invention. Referring to FIG. 1, the remote operator interface for an embodiment of the present invention makes use, for example, of a personal computer (PC) 10 having a web browser 12 and coupled over a network 14 to one or more automatic teller machines (ATMs) 16.
On a typical NT ATM system, supervisors and branch staff rely on a suite of ‘operator functions’ to service and administer the machines. Operators access the operator functions on a text terminal, which is connected to an NT ATM system through a serial line. For a global ATM product, the need for the operator functions still exists. However, using the operator functions on a text terminal is no longer a viable solution. The remote operator interface for an embodiment of the present invention provides a solution for using operator functions on global ATM systems by resolving a number of issues.
FIG. 2 is a flow chart which illustrates an example of the process of using the remote interface for an embodiment of the present invention, including starting and ending remote operator interface sessions. The client PC 10 can be used to start a remote operator interface session on any global ATM machine 16 configured to be used with the PC 10. Referring to FIG. 2, at S1, the operator 18 starts the Web browser 12 on the client PC 10. The operator 18 enters the URL of the global ATM system 16 on which the remote operator interface session is to be used. The URL is entered, for example, as “http://NodeName/oi”, where “NodeName” is the name of the global ATM system 16.
Referring again to FIG. 2, at S7, the operator 18 can end the remote operator interface session by selecting the ‘exit’ button at the main remote operator interface menu. At S8, this also causes the new browser window to be closed automatically. Terminating a remote operator interface session by closing the browser window should be avoided, as it may not provide an opportunity for an operator function to complete normally.
The overall solution provided by the remote operator interface for an embodiment of the present invention entails the concept of allowing an operator with privileges or entitlements, such as operator 18, to access an ATM 16 over the network 14. The term “remote” is used herein in the sense that the PC 10 which accesses the ATM 16 can be located, for example, in close proximity to the ATM itself, or it can be as remote as anywhere else in the world, as long as network connectivity allows the PC 10 to communicate with the ATM 16. That affords maximum flexibility and also leverages the Internet technology that makes the remote operator interface application both highly flexible and extremely easy to use.
Since the operator functions are Web based applications, functioning of the remote operator interface for an embodiment of the present invention depends on the client PC 10 being able to ‘reach’ the global ATM system 16 over the TCP/IP network 14. In a typical branch configuration, the remote operator interface client PC 10 and the global ATM system 16 are likely on the same local area network 14. However, that is not a required network configuration. As long as the remote operator interface client requests can be delivered to the global ATM 16 over TCP/IP, the two systems can be far apart geographically. Therefore, there is no inherent restriction as to how far the remote operator interface client 10 can be separated from the global ATM 16. However, for operational convenience, the client PC 10 is probably best located in close proximity to the global ATM systems 16 that are being administered.
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