Source: https://www.legislation.gov.uk/ukpga/2000/8/part/XVI/2008-04-06
Timestamp: 2020-08-14 23:38:10
Document Index: 92779932

Matched Legal Cases: ['art. 2', 'art. 2', 'art. 3', 'art. 3', 'art. 25', 'art. 3', 'art. 2', 'art. 2', 'art. 2', 'art 3', 'art. 3', 'art. 3', 'art. 3', 'art. 3', 'art. 3', 'art. 2', 'art. 2', 'art. 2', 'art. 3', 'art. 3', 'art. 2', 'art. 2', 'art. 2', 'art. 2', 'art. 2', 'art. 3']

C1Pt. 16 applied (1.5.2009 for certain purposes and 1.11.2009 otherwise) by The Payment Services Regulations 2009 (S.I. 2009/209), regs. 1(2), 125 (with reg. 3)
C2Pt. 16 applied (30.4.2011) by The Electronic Money Regulations 2011 (S.I. 2011/99), reg. 76(2) (with reg. 3)
(b)the respondent was an authorised person at the time of the act or omission to which the complaint relates; and
(a)made by the Authority for the purposes of this section; and
C3S. 226 extended (19.7.2001 for specified purposes otherwise 1.12.2001) by S.I. 2001/2326, arts. 1(1), 3(1); S.I. 2001/3538, art. 2(1)
C4S. 226(2) excluded (19.7.2001 for specified purposes otherwise 1.12.2001) by S.I. 2001/2326, arts. 1(1), 2(4); S.I. 2001/3538, art. 2(1)
[F1[F1226AConsumer credit jurisdictionU.K.
(1)A complaint which relates to an act or omission of a person (“the respondent”) is to be dealt with under the ombudsman scheme if the conditions mentioned in subsection (2) are satisfied.
(9)Expressions used in the Consumer Credit Act 1974 have the same meaning in this section as they have in that Act.]]
F1S. 226A inserted (16.6.2006) by Consumer Credit Act 2006 (c. 14), ss. 59(1), 71(2) (with Sch. 3 para. 29); S.I. 2006/1508, art. 3(1), Sch. 1
(e)the complaint cannot be dealt with under the compulsory jurisdiction [F2or the consumer credit jurisdiction].
(6)The rules require the Authority’s approval.
F2Words in s. 227(2)(e) inserted (16.6.2006) by Consumer Credit Act 2006 (c. 14), ss. 61(2), 71(2); S.I. 2006/1508, art. 3(1), Sch. 1
C5S. 227(2) modified (7.10.2008 at 9.30 a.m.) by The Heritable Bank plc Transfer of Certain Rights and Liabilities Order 2008 (S.I. 2008/2644), art. 25
(1)This section applies only in relation to the compulsory jurisdiction [F3and to the consumer credit jurisdiction].
(c)require the complainant to notify him in writing, before a date specified in the statement, whether he accepts or rejects the determination.
F3Words in s. 228(1) inserted (16.6.2006) by Consumer Credit Act 2006 (c. 14), ss. 61(3), 71(2); S.I. 2006/1508, art. 3(1), Sch. 1
C6S. 228 applied (1.12.2001) by S.I. 2001/2326, arts. 1(1)(b), 6(11), 7(1); S.I. 2001/3538, art. 2(1)
C8S. 228(2) excluded (1.12.2001) by S.I. 2001/2326, arts. 1(1)(b), 6(1)(a); S.I. 2001/3538, art. 2(1)
C9S. 228(4)(c)(5)-(7) excluded (1.12.2001) by S.I. 2001/2326, arts. 1(1)(b), 6(7)(8)(9); S.I. 2001/3538, art. 2(1)
(1)This section applies only in relation to the compulsory jurisdiction [F4and to the consumer credit jurisdiction].
(4)The Authority may specify [F5for the purposes of the compulsory jurisdiction] the maximum amount which may be regarded as fair compensation for a particular kind of loss or damage specified under subsection (3)(b).
[F6(4A)The scheme operator may specify for the purposes of the consumer credit jurisdiction the maximum amount which may be regarded as fair compensation for a particular kind of loss or damage specified under subsection (3)(b).]
(b)is enforceable by the complainant in accordance with Part III of Schedule 17 [F7or (as the case may be) Part 3A of that Schedule].
[F8(11)“Specified” means—
(12)Consumer credit rules under this section may make different provision for different cases.]
F4Words in s. 229(1) inserted (16.6.2006) by Consumer Credit Act 2006 (c. 14), ss. 61(3), 71(2); S.I. 2006/1508, art. 3(1), Sch. 1
F5Words in s. 229(4) inserted (16.6.2006) by Consumer Credit Act 2006 (c. 14), ss. 61(4), 71(2); S.I. 2006/1508, art. 3(1), Sch. 1
F6S. 229(4A) inserted (16.6.2006) by Consumer Credit Act 2006 (c. 14), ss. 61(5), 71(2); S.I. 2006/1508, art. 3(1), Sch. 1
F7Words in s. 229(8)(b) inserted (16.6.2006) by Consumer Credit Act 2006 (c. 14), ss. 61(6), 71(2); S.I. 2006/1508, art. 3(1), Sch. 1
F8S. 229(11)(12) substituted (16.6.2006) for s. 229(11) by Consumer Credit Act 2006 (c. 14), ss. 61(7), 71(2); S.I. 2006/1508, art. 3(1), Sch. 1
C10S. 229 applied (1.12.2001) by S.I. 2001/2326, arts. 1(1)(b), 7(1); S.I. 2001/3538, art. 2(1)
C11Ss. 228-232 applied (31.10.2004 for certain purposes and 14.1.2005 otherwise) by The Financial Services and Markets Act 2000 (Transitional Provisions) (Complaints Relating to General Insurance and Mortgages) Order 2004 (S.I. 2004/454), arts. 1(2), 5
C12S. 229(8)(b) applied (1.12.2001) by S.I. 2001/2326, arts. 1(1)(b), 6(4); S.I. 2001/3538, art. 2(1)
C13S. 229(9)(10) applied (1.12.2001) by S.I. 2001/2326, arts. 1(1)(b), 6(5); S.I. 2001/3538, art. 2(1)
(1)The scheme operator may by rules (“costs rules”) provide for an ombudsman to have power, on determining a complaint under the compulsory jurisdiction [F9or the consumer credit jurisdiction], to award costs in accordance with the provisions of the rules.
(7)Any other award made against the respondent is to be treated as a money award for the purposes of paragraph 16 of Schedule 17 [F10or (as the case may be) paragraph 16D of that Schedule].
F9Words in s. 230(1) inserted (16.6.2006) by Consumer Credit Act 2006 (c. 14), ss. 61(8)(a), 71(2); S.I. 2006/1508, art. 3(1), Sch. 1
F10Words in s. 230(7) inserted (16.6.2006) by Consumer Credit Act 2006 (c. 14), ss. 61(8)(b), 71(2); S.I. 2006/1508, art. 3(1), Sch. 1
C14S. 230 applied (19.7.2001 for specified purposes otherwise 1.12.2001) by S.I. 2001/2326, arts. 1(1), 7(1); S.I. 2001/3538, art. 2(1)
C15Ss. 228-232 applied (31.10.2004 for certain purposes and 14.1.2005 otherwise) by The Financial Services and Markets Act 2000 (Transitional Provisions) (Complaints Relating to General Insurance and Mortgages) Order 2004 (S.I. 2004/454), arts. 1(2), 5
C16S. 230(6)(7) applied (19.7.2001 for specified purposes otherwise 1.12.2001) by S.I. 2001/2326, arts. 1(1), 6(6); S.I. 2001/3538, art. 2(1)
C17S. 231 applied (1.12.2001) by S.I. 2001/2326, arts. 1(1)(b), 11(5); S.I. 2001/3538, art. 2(1)
(2)If the court is satisfied that the defaulter failed without reasonable excuse to comply with the requirement, it may deal with the defaulter (and, in the case of a body corporate, any director or officer) as if he were in contempt [F11; and “officer”, in relation to a limited liability partnership, means a member of the limited liability partnership.].
F11Words in s. 232(2) inserted (6.4.2001 for E.W.S and 13.9.2004 for N.I.) by S.I. 2001/1090, regs. 1, 9, Sch. 5 para. 21; S.R. 2004/307, reg. 9, Sch. 4 para. 17
C19S. 232 applied (1.12.2001) by S.I. 2001/2326, arts. 1(1)(b), 11(5); S.I. 2001/3538, art. 2(1)
C20Ss. 228-232 applied (31.10.2004 for certain purposes and 14.1.2005 otherwise) by The Financial Services and Markets Act 2000 (Transitional Provisions) (Complaints Relating to General Insurance and Mortgages) Order 2004 (S.I. 2004/454), arts. 1(2), 5
C21S. 234(1) amended (1.12.2001) by S.I. 2001/2326, arts. 1(1)(b), 12(1); S.I. 2001/3538, art. 2(1)
C22S. 234(1) extended (31.10.2004 for certain purposes and 14.1.2005 otherwise) by The Financial Services and Markets Act 2000 (Transitional Provisions) (Complaints Relating to General Insurance and Mortgages) Order 2004 (S.I. 2004/454), arts. 1(2), 6(1)
[F12[F12234AFunding by consumer credit licensees etc.U.K.
(15)Expressions used in the Consumer Credit Act 1974 have the same meaning in this section as they have in that Act.]]
F12S. 234A inserted (16.6.2006) by Consumer Credit Act 2006 (c. 14), ss. 60, 71(2); S.I. 2006/1508, art. 3(1), Sch. 1