Source: https://www.wirliebenhunter.de/en/privacy-policy
Timestamp: 2020-02-21 15:04:13
Document Index: 334956104

Matched Legal Cases: ['Art 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6']

Data Protection Policy | We love HUNTER
B Declaration of consent
C Attachment: Cookie Details
Transparency when dealing with our customers' data is especially important to us. In the Data Protection Policy below, we therefore aim to keep you fully informed as to the type, extent and purpose of the collection, storage, use and processing of personal data in the online shop www.welovehunter.com. This Data Protection Policy is available to view on the respective website ("online shop").
This Data Protection Policy applies to the use of data which we collect or become aware of in the scope of the use of the online shop. It does not apply to the websites and services of other providers, which one of our websites or one of our services might link to, unless this Data Protection Policy is lodged on those respective websites also. We recommend that you read the data protection policy of every other service provider you make use of them, in particular before you make your personal data available to them.
The provider of this website and the data controller as responsible party within the meaning of data protection law is House of Pet Design GmbH, Dieselstrasse 6, 32791 Lage, Tel.: +49 (0) 5232 955534, email: datenschutz@wirliebenhunter.de (hereinafter: "we"/"us").
The website external data protection officer can be reached at: EDV-Unternehmensberatung Floß GmbH, Parkstrasse 1a, 33775 Versmold, Tel.: + 49 (0) 5423 - 964900, email: info@floss-consult.de
We process your personal data in particular when you visit our website, if you create a customer account, log into an existing account and if you order products in the online shop. We only use your data in accordance with the applicable statutory provisions (in particular, the provisions of the General Data Protection Regulation (GDPR), German Telemedia Act (TMG) and the German Federal Data Protection Act, German Telemedia Act (TMG) and German Federal Data Protection Act (BDSG) new version) and this Data Protection Policy as well as, where applicable, in accordance with your prior consent.
You can place orders in the online shop as a guest without setting up a customer account. If you place an order in the online shop wirliebenhunter.de as a guest, we process the personal data provided by you to the extent necessary for fulfilling the order and to comply with our contractual and statutory obligations.
a. What order data is collected?
The information that is absolutely necessary for the conclusion of a contract are marked as mandatory fields in the data entry form in the scope of the order submission. All information not marked as mandatory is voluntary. In the scope of an order, we collect information regarding
Payment method selected by you
Where applicable, payment data (dependent on payment type)
In our shop, you can choose to pay using PayPal. PayPal is an online payment provider through which payments can be made using your account, which has been set up separately with PayPal. The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.
When you pay using PayPal, some order data is automatically transmitted to PayPal, usually first name, surname, address, email address, IP address, telephone number, mobile telephone number or other data which is necessary for the purposes of processing payment as such data is directly connected to your order.
This transmission of data is undertaken for the purpose of processing the payment and preventing fraud (legal basis: Art 6 (1) (b) GDPR and Art. 6 (1) (f) GDPR). When the payment method of PayPal is selected, payment data is also processed by PayPal in accordance with its data protection policy, which you can view here at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
c. For what purposes do we collect, process and use order data?
To avoid typing errors, we check, where applicable during entry of information, the completeness and accuracy of your address and we use, without any broader declaration of consent, the data provided in the scope of a guest order exclusively to fulfil, implement and terminate the contractual relationship (legal basis: Art. 6 (1) (b) GDPR).
In order to make your repeat use of our online shop easier and to offer you a service tailored to your individual interests, you have the option of setting up a customer account in our online shop. In the course of so doing, a range of personal data is collected and saved to your customer account (basic user data). In the scope of registration, you provided a separate consent for the processing of your data by us in accordance with the declarations below, which can be revoked at any time with effect from that point forward.
a. What data is collected and stored in the scope of a customer account?
In the scope of the registration process, you must give us several pieces of information, namely:
In the scope of registration and in the scope of the use of our online shop, you will at times have the opportunity voluntarily to add further information to your customer account. This information could be, for example:
An alternative delivery address
Gender, breed, name and age of pet
and other data related to your person. You can view, edit or delete this information at any time in your customer account.
In addition, we store, to your customer account, information regarding orders placed via your customer account (type and date of your orders), the preferred payment type, invoice data, different delivery addresses and the progress of the order as well as information you provide in response to direct requests or in connection with surveys from the data controllers, in particular regarding the breed, age and preferences of your pet and regarding HUNTER brand products as well as, where applicable, products from other brands, which we offer in our online shop.
b. Email advertising without subscribing to the newsletter and your right of revocation
If we receive your email address in connection with the sale of a good or service and you have not ojected there to, we reserve the right, on the basic of Sec. 7 (3) UWG, to send you regular offers via email regarding products from our range similar to those already purchased. This serves to protect our overriding legitimate interest, in a balancing of interest, in marketing to our customers. You can object to this use of your email address at any time by sending a message to the contact option below or via a link provided for this purpose in the advertising email, without incurring anything further costs than the communication costs according to the basic tariffs.
c. For what purposes do we process the information stored in the customer account?
We use your data provided in the scope of your registration, to fulfil, implement and terminate the contractual relationship (legal basis: Art. 6 (1) (b) GDPR) and based on your prior consent (legal basis: Art. 6 (1) (a) GDPR), in order to open an individual customer account for you so that you may use the online shop, to satisfy your requests, to process your orders and to send you purchase confirmations and other account and use related information. In addition to that, we use the data for statistical purposes in order to improve user friendliness and to expand the service. When registering a customer account, you are thereby declaring your consent to our using the information stored to your customer account in order to present you with specific product offers according to your interests, e.g. in that advertisements within our online shop are tailored to suit your specific interests (interest-related advertising) or to inform you, using the contact details you have provided (e.g. email, post, telephone), of product offers which correspond to your interests or your previous order behaviour. We use the information saved to your customer account for the following purposes in particular:
to offer customer service and to process customer requests;
to tailor product offers and advertisements in the online shop to your individual interests;
information regarding product offers corresponding to your interests;
newsletter subscriptions, including individual newsletter advertisements, provided you have given us your prior express consent to this;
to analyse the performance of our online shop, in order to ensure the proper operation of our shop and to detect and remedy errors and security risks as well as to improve our website according to our customers' requirements;
to enable you to create a personal customer profile and to inspect your past orders and to track the progress of your orders;
to enable your (personalised) use of our website and services, including enquiries regarding product and customer service, advertising and login;
d. How long is basic user data retained?
The data is generally stored to the existing customer account until such time as the customer account is deleted. Insofar as there is a use of declarations of consent, the use will continue until receipt of a notification of revocation. We hereby note that we may be obliged, on the basis of statutory obligations, in particular provisions under tax law and commercial regulations, to archive the relevant personal data even beyond the time the revocation takes effect (legal basis as of 26 May 2018: Art. 6 (1) (c) GDPR). In such a case, the data is locked on receipt of a revocation and deleted after the relevant statutory time period has expired.
In addition to the information you actively provide to us, we automatically collect a range of data as users use our online shop, in particular on the manner and extent of the use of our services, which requires no action on the part of the user.
Automatically collected data includes not directly personal data, such as the time and duration of access to our shop, the pages displayed and products viewed, the type, number and frequency of products placed in the shopping basket, abandonments before and after goods are placed in the shopping basket, cancellations in the scope of finalising the order, search terms used and the web pages from which you came to our website as well as other data automatically transmitted from your PC or your mobile device e.g. in the form of internet log files with information in particular on the hardware used by you, your operating system, browser information, language settings, your screen resolution and your internet service provider. This data is collected by us only in anonymised form for statistical purposes and is not associated with you or your customer account.
In the course of the use of our online shop via your customer account, we also collect a range of usage related data, namely about the orders you place, the status of the order, your preferred shipping and payment methods, the tracking ID assigned by the shipping provider, information on returns made by you and information on the number and content of reviews submitted by you. You also have the opportunity to create a list for products which you are interested in and which you would like to make note of for a later visit. This information is saved to your customer account and you can view it there. We also collect, for statistical analysis purposes, information on the number and frequency of visits you make to our online shop and the number and type of your orders. These statistical values are associated with your customer account but are not able to be viewed therein.
We use your data to enable your use of our services, to resolve technical problems, to ensure the continuous functioning of our products and services and to improve and further develop these according to the needs of our users. We use the automatically collected (anonymised or pseudonymised) usage data, which is not saved to your customer account, to the extent required to preserve legitimate interests and provided this is not precluded by overriding interests of the users in the protection of their personal data (legal basis: Art. 6 (1) (f) GDPR), in particular for the following purposes:
to be ale to undertake targeted marketing measures on the basis of information on your usage of our website
to gain an improved understanding of user behaviour in order to optimise our shop processes;
to check the functionality of our shop and eliminate any sources of error and security risks.
We process the data associated with your customer account in accordance with the declaration of consent provided by you (legal basis: Art. 6 (1) (a) GDPR) for the purposes specified under 2. (b) and for the duration specified in 2. (c).
We use cookies to the extent required to preserve legitimate interests, namely to enable an effective and user friendly online shop and provided this is not precluded by overriding interests of the users in the protection of their personal data (legal basis: Art. 6 (1) (f) GDPR)..
The cookies used after you have logged into your customer account remain in your cache until you log out or clear your browser cache. If you do not log in, the cookie remains stored until the end of your session and is then automatically deleted ("session cookie").
For information on and management of cookies deployed by us, we use the service Cookiebot. You can view and modify your settings on the use of cookies on ur website here.
We sometimes use Google Analytics on our websites, a web analytics tool from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland ("Google"). Google Analytics uses "cookies" which are stored on your PC and which enable an analysis of your use of the website. The information generated by the cookie includes, for example, browser type/ version, operating system used, screen resolution, referrer URL ( the website visited prior to this one), anonymised IP address of the computer used to access the website, time spent on individual pages, time for server request, time spent on individual pages, files downloaded, videos watched, advertising banners clicked on, active orders, sequence of clicks etc. You can find more information on the cookies used by Google here.
This information, could in some circumstances, be transmitted to one of Googles servers in the USA and stored there. Google has committed to complying with the Privacy Shield Agreement published by the US Department of ommerce between the EU and the USA regarding the collection, use and storage of personal data from EU Member States. You can find the corresponding certificate here.
We use Google Analytics on our website with an IP anonymisation tool, with which your IP address, when collected by Google Analytics is, in Member States of the European Union or in other states which are party to the Agreement on the European Economic Area, abbreviated beforehand and thus is transmitted by Google exclusively in anonymised form.
The legal basis for the use of Google Analytics is Art. 6 (1) first sentence (f) GDPR. The legitimate interest in processing the data is to analyse usage data and, on the basis of the knowledge gained, identify and remedy errors and to optimise the design of our website, including in relation to increasig the conversion rate.
You can prevent cookies being stored by adjusting your browser settings accordingly;
moreover, you can delete stored cookies using our browser. Preventing or deleting cookies may render, in some circumstances, the use of certain functions of the website impossible or inconvenient.
In addition, you can deactivate the Google Analytics function using a browser add- on which you can download here: https//tools.google.com/dlpage/gaoptout. To do this, you must install that browser add on on all devices you use. This prevents the analysis information from being sent to Google. Alternatively, you can set a so-called opt-out cookie by clicking in this link:
which prevents data being collected by Google Analytics in future. Please note, however, that on deleting cookies in your browser settings, this opt-out cookie will also be deleted and must be set once more.
We use the service DoubleClick on our website as well as other remarketing tools from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland ("Google").
DoubleClick and other remarketing tools from Google use cookies in order to present you with relevant advertising. For this process, your browser is assigned a pseudonymised identification number (ID) in order to record your usage behaviour. The cookie enables Google and its parter websites to place advertisements, based on your previous visits to our website or other websites, which are tailored to your usage behaviour. The cookie enables Google and its partner websites to place advertisements, based on your previous visits to our website or other websites, which are tailored to your usage behaviour and which should therefore match your interests. The cookies do not contain any other information about about your person. The information generated by the cookies is transferred by Google for analysis to a server in the USA and stored there. Google has committed to complying with the Privacy Shield Agreement, published by the US Department of Commerce, between the EU and the USA regarding the collection, use and storage of personal data from EU Member States. You can find the certificate here. Any transfer of data by Google to third parties is always performed in line with statutory rules or in the scope of the data processing. Under no circumstances will Google associate your data with other data collected by Google. You can find comprehensive information from Google on data processing in connection with DoubleClick and other Google remarketing tools here.
We use Google Ads conversion tracking on our website, a tracking tool from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland ("Google").
Whenever you click on an advertisement displayed by Google, a cookie is stored on your computer for conversion tracking purposes. These cookies expire after 30 days and do not contain any personal data. If you arrive on our website via an advertisement displayed by Google, this enables Google and us to know that you have clicked on the advertisement and have thus been forwarded to this site. The information obtained with the aid of the conversion cookie serves the purposes of compiling conversion statistics for Google Ads customers in order to track the effectiveness of certain advertisements. These tell us the total number of users who have clicked on their advert and been forwarded to a particular page. However, we do not receive any information on individual users and their behaviour which we are able to trace back to a particular user. You can find comprehensive information from Google on data processing in connection with Google Ads conversion tracking here.
Alternatively, you can set your browser such that only cookies from third parties or only cookies from the domain “googleadservices.com” are blocked.
The legal basis for the use of Google Ads tracking is Art. 6 (1) first sentence (f) GDPR. The legitimate interest in processing the data is to analyse the success of our Google Ads and, on the basis of the knowledge gained, to optimise the design of our adverts, including in relation to increasing the conversion rate.
As far as data processing based on Art. 6 (1) first sentence (f) GDPR is concerned, you have a right to object, without prejudice to other rights. For more on this, see Section 11 "Rights of the Data Subject" You can also prevent Google Ads conversion tracking by blocking the storage of cookies.
d. Integration of the Trusted Shops Trustbadge
To display our Trusted Shops trustmark and any reviews that might be collected as well as to offer the Trusted Shops products for purchasers after an order has been placed, the Trusted Shops Trustbadge has been integrated into this website.
This serves to protect our overriding legitimate interest, in a balancing of interests, in optimising our marketing efforts (legal basis: Art. 6 (1) (f) GDPR). The Trustbadge and the services advertised using it are provided by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Köln.
When retrieving the Trustbadge, the web server automatically stores a so-called server log file which contains, for example, your IP address, date and time of retrieval, transferred data volume and the requesting provider (access data), and documents the retrieval. This access data is not analysed and is automatically overwritten at the latest seven days after the end of your visit to the website.
Further personal data is only transmitted to Trusted Shops to the extent you decide, after completing an order, to use Trusted Shops products or have already registered for such use. In this case, the contractual agreement between you and Trusted Shops applies.
On our website, we use the web analysis service Bid-Management intelliAd from intelliAd Media GmbH, Sendlinger Str. 7, 80331 München (“intelliAd”). In order to ensure the design of this website is tailored to visitors’ needs and is as effective as possible, anonymised user data is collected by intelliAd and stored in aggregated form. From this data, usage profiles are created using pseudonyms. For this purpose, intelliAd uses cookies which are stored locally.
Both we and intelliAd may use the pseudonymised usage data and profiles to identify specific user interests and may use this information for tailoring the design and optimising the website. This data usage does not allow any conclusion to be drawn as to your identity as a website visitor.
You can prevent the tracking by intelliAd using a so-called opt-out cookie. This can be installed from here. Please note that if you delete cookies through your browser settings, the opt-out cookie will also be deleted and must be newly downloaded in order to continue to prevent tracking by intelliAd.
The legal basis for the use of intelliAd is Art. 6 (1) first sentence (f) GDPR. The legitimate interest in processing the data is to analyse the use of our website and, on the basis of the knowledge gained, to optimise the design of our website and the content on it.
As far as data processing based on Art. 6 (1) first sentence (f) GDPR is concerned, you have a right to object, without prejudice to other rights. For more on this, see Section 11 "Rights of the Data Subject" You can also prevent Google Ads conversion tracking by setting a corresponding opt-out cookie, as described above, on all end devices.
f. Partner programme for the HUNTER online shop
We offer our partners the option of participating in the HUNTER Partner Programme. This programme gives the customers of selected local HUNTER monobrand stores the ability to purchase high-quality HUNTER products from a trustworthy online source. Through the HUNTER Partner Programme, customers can visit the HUNTER online shop at www.wirliebenhunter.de directly from the website of the local partner, and order products there. If you arrive in the HUNTER online shop via a link on one our local partners' websites, our shop software will register that you have done so by storing a so-called Partner-ID. These partner IDs will also be automatically assigned to customers coming from the postcode area assigned to a particular partner. The sales generated from customers who have arrived at the HUNTER online shop via the respective partner, or from customers who are assigned to a specific partner on the basis of their postcode, are also recorded. The purpose of this is to calculate the revenue share due to the respective partner in the scope of the HUNTER Partner Programme. The respective partner generally receives no information on the individual customers who reached the HUNTER online shop via that partner, only cumulated sales figures. To the extent required to review the payments contractually due to the partner, in exceptional circumstances additional information without direct personal reference, such as order data, may be sent to the partner.
The legal basis for the processing of data in connection with the HUNTER Partner Programme is Art. 6 (1) first sentence (f) GDPR. The legitimate interest in this processing is our interest in providing a respectable and consistent online presence for our HUNTER monobrand partners and the associated brand management and certainty for our customers.
We offer the possibility of making contact with our customer support through means of an electronic contact form. In the scope of queries sent in this way, the following information must be provided, which serves the mutual interests in the allocation of queries, the processing of the queries and the resolution of underlying problems (legal basis as of 26 May 2018: Art. 6 (1) (b) GDPR and Art. 6 (1) (f) GDPR) and which is stored until the query has been resolved:
Moreover, your data is only passed on in special exceptional cases, where we are obliged or entitled to do so by statute or upon binding order from an official body..
We store and process data collected in connection with the use of our shop exclusively on servers located inside the European Union..
data protection information: https://de-de.facebook.com/policy.ph
Instagram: Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland data protection information :https://de-de.facebook.com/help/instagram/155833707900388
You have the opportunity to subscribe to our newsletter. We use the data provided in connection with the newsletter (email address and name) in accordance with the consent provided by you (legal basis: Art. 6 (1) (a) GDPR), in order to inform you about current offers and innovations related to products from the HUNTER brand and where applicable products of other brands.
You will have the opportunity, where applicable, when subscribing to the newsletter or at a later time, to provide additional information regarding your personal preferences, which will be used to create a newsletter for you tailored to your actual interests.
The newsletter can generally only be received if you have confirmed the confirmation email (double opt-in process), in order to ensure that you, as owner of the corresponding email address, have genuinely given your consent to receive the newsletter. The consent to process personal data for the purpose of sending the newsletter can be revoked at any time with effect from that point forward. Revoking consent does not affect the lawfulness of such processing carried out on the basis of the consent prior to the revocation.
To assert your rights or ask questions on the subject of data protection, you can contact us at any time, by post, addressing your letter to House of Pet Design GmbH, Dieselstraße 6, 32719 Lage or by email to datenschutz@wirliebenhunter.de. We are happy to help. You also have the right to complain to the competent data protection authority.
In the scope of registering a customer account or in the scope of registering for our newsletter, you have granted us express consent to use your data. The content of these declarations of consent are available to view by you at any time below.
You can revoke consent you have granted at any time, effective from that point forward, by deleting your customer account or sending a notification of revocation to us by post or by email. We hereby note that we may be obligated, on the basis of statutory obligations, in particular provisions relating to tax law and commercial regulations, to archive the relevant personal data even beyond the time the revocation takes effect. In such a case, the data will be locked and deleted after the relevant statutory time period has expired.
Please note that in the event that you retrospectively revoke your consent to the use of your data in the scope of a customer account, even only in part, your customer account and all data contained therein will be completely and irrevocably deleted.
1. Customer account registration
When registering a customer account, you agreed, by activating the relevant check box, to the processing of your personal data to the extent set out below:
I hereby consent to House of Pet Design GmbH ("Controller") storing the data provided by me in the scope of the registration process, as well as any information voluntarily added to my customer account at a later date, and associating it with my account and processing it according to the Data Protection Policy available at www.wirliebenhunter.de/datenschutz, until such time as I revoke this consent. The Controller may, to the extent explained in greater detail in the Data Protection Policy, in particular save further information on my orders placed using my customer account and my settlement preferences, on information I may provide to the Responsible Parties on direct request or in connection with surveys regarding my person or my pet, as well as use-related data, such as returns made by me, information on the number and content of reviews submitted by me as well as the number and type of my orders saved on my customer account. Data provided in the scope of the registration and added later may be stored and used beyond the winding-up of the agreement and until revocation for the purposes explained in detail in the Data Protection Policy, in particular in order to open an individual customer account for me for the use of the online shop, to satisfy my requests and to send me account related and use related information, for statistical purposes to improve user-friendliness and to expand the service, in order to present me with special product offers directed at my interests, e.g. in that advertisements are tailored to suit my specific interests (interest-related advertising) or that I am informed, using the contact details provided by me (e.g. email, post, telephone), about product offers and new products from the HUNTER brand and where applicable products of other brands which correspond to my interests or my previous ordering behaviour or for participation in surveys and competitions on the subject of pets. To the extent that I submit product reviews via my customer account, these can be published together with my chosen username and the date of the review, for all website visitors to see. I am aware that I can revoke my consent to House of Pet GmbH at any time, effective from that point forward, without this affecting the lawfulness of the processing prior to the revocation. The link contained in the declaration refers to the statements in this respect in Sections 1 - 3 of the Data Protection Policy.
In the scope of signing up to our newsletter, you have agreed, by activating the relevant check box, to the processing of your personal data to the extent set out below: