Source: https://talixo.es/tos-customer/
Timestamp: 2018-03-23 10:52:29
Document Index: 801475620

Matched Legal Cases: ['Art. 3', 'Art. 3', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 5', 'Art. 9', 'Art. 10', 'Art. 12', 'Art. 13']

Public In Motion GmbH (hereinafter referred to as "PIM"), represented by Mr. Sebastian Kleinau (Managing Director), Wichmannstrasse 7, 10787 Berlin, Germany, Lower Trial Court and Registration Court (Amtsgericht) of Charlottenburg, Trade Register no. HRB 140305B, tax ID number: DE282732251, telephone: +49 (0)30 346497360, shall arrange transport services through the www.talixo.de booking platform (hereinafter referred to as "TALIXO"); the said services shall be rendered by taxi and rental car businesses registered with TALIXO (hereinafter referred to as PROVIDER or PROVIDERS) for taxi and rental car clients (hereinafter referred to as USER or USERS). The term “rental cars” hereinafter refers to limousines with a driver (booking classes: Economy Class, Business Class and First Class).
Art. 3.1 Arrangement of Passenger Transport Services Rendered by Taxi Companies
Art. 3.2 Arrangement of Passenger Transport Services Rendered by Rental Car Companies
(1) The use of the services provided by PIM as part of an "Individual Account" on TALIXO is free of charge. For the use of PIM's services as part of a "Corporate Account" on TALIXO, PIM reserves the right to contractually agree a fixed monthly user fee.
(2) In addition, PIM reserves the right to provide various booking classes with differently priced service standards to USERS in the name of and on behalf of the PROVIDERS.
(3) Three booking classes exist for rental cars (Economy Class, Business Class and First Class) and one booking class for taxis (Taxi). The individual booking classes differ in terms of the vehicle category, waiting time and service provided (particularly regarding drinks, newspapers in the car etc.).
(1) PIM uses the system of electronic credit card payment and other electronic methods of payment. PIM works with a reputable provider for electronic payments which manages credit card details and handles payments. PIM does not store the USERS' payment information (see also TALIXO Privacy Statement).
(2) When a booking is made by a USER, PIM authorises the USER's credit card payment with the payment provider who then charges the agreed amount to the USER's account after the USER has completed his/her journey with the relevant PROVIDER. To enable the said charge to the account, the final amount charged shall be authorised by the USER at the end of the trip by PIN or by signature. PIM shall not make the charge to the USER's account without such authorisation.
(3) The amount charged is based on the taximeter price for taxis or the fixed price for rental cars plus any additional charges incurred as a result of any of the aforesaid changes (particularly including route charges, waiting times etc.). However, such changes to the fare shall only be valid if authorised by the USER at the end of the trip.
Art. 6 Rights and Obligations of PIM
Art. 6.1 Provision of Services
Art. 6.2 Limits of Provision
Art. 6.3 Debt Collection Management
(1) Due to individual contracts with the PROVIDERS, PIM acquires the ownership of any and all claims against the USER based on transportation services rendered by the PROVIDERS and is entitled to collect the respective payments in its own name and on its own account.
(2) PIM will directly collect the incurred fees based on the fare communicated by the PROVIDER and agreed with the USER, by charging the USER’s credit card (or, as applicable, other payment method) through the payment service provider as per Art. 5. All fees and charges shall include statutory value added tax.
(1) A USER's registration on TALIXO entitles the USER to utilise the technical resources provided by PIM.
(2) For effective registration, the USER shall provide his/her data as required. This includes, for example, entering the USER's full name, address details and telephone number in the registration screen. These data shall be treated as confidential and shall not be disclosed to any third parties. Further details thereof are laid down in the TALIXO Privacy Statement.
(3) The USER is required at any time to state his/her true and complete personal data subject to the requirements of PIM and to maintain such data and keep them up to date.
(4) In addition, the USER shall use TALIXO in such a manner that no impairment, overload or damage is caused to TALIXO and the purpose pursued by this platform is not jeopardised or bypassed. The USER will not bypass or modify any safety precautions made by TALIXO, neither itself nor through any third parties.
(5) All rights to the software and the services provided on TALIXO shall remain with PIM. USERS shall not copy, modify, reverse-engineer, decompile or distribute the software made available to them.
(6) The USER shall store his/her user name and password in a secure location and shall not disclose them to third parties or enable third parties access to TALIXO. The USER shall be solely responsible for the confidentiality and security of his/her account. The USER shall notify PIM immediately of any unauthorised use by a third party.
(7) The USER undertakes not to bypass PIM when concluding any contracts with the PROVIDERS if they are part of the services arranged by PIM.
(8) A registration with TALIXO for an "Individual Account" may be cancelled by its USER at any time. For "Corporate Account" USERS; a notice period of 2 weeks applies.
(9) The USER shall notify PIM without delay and immediately if the USER is late, the transport job has been cancelled or the driver is late and/or cannot be located.
(10) It is the USER's obligation to check the booking data on the booking confirmation for consistency with the data entered by him/her when making the booking and to immediately report any differences to PIM.
(11) Other parties' personal data which are transmitted or become known to the USER (in particular, drivers' contact data) shall only be processed by him/her subject to and for the purposes of TALIXO and shall not be transmitted to any uninvolved third parties. Any other regulation shall only be effective if consent has been given thereto.
(12) If the USER fails to comply with his/her obligations, PIM is entitled to exclude the USER from individual or all TALIXO functions temporarily or, in the event of severe violations, permanently to prevent misuse of TALIXO.
(2) The PROVIDER's quality is reflected by a star system for rental car companies. In addition to customer ratings, the star system is also based on other indicators of quality such as the vehicle equipment and accessories.
Art. 9 TALIXO Bonus Programme and Discounts
(1) To thank USERS for their willingness to make advance bookings and for their long-term loyalty to the transport services offers on TALIXO by PIM, it is possible to acquire bonus points from PIM. Depending on the time of day and how long in advance a booking was made, various point scales apply, and additional points may be granted regardless of the time, which are calculated based on the individual booking with a specific PROVIDER. The points are shown when a booking is made on TALIXO.
(2) In addition to points, discounts may also be granted for rental cars, which depend on the time of day and the route/distance.
(3) Redeeming points for discounts: For rental cars, the USER has an option to redeem any points for discounts. The redemption value in each case is based on the booking class and the time of day of the booking.
(4) PIM reserves the right to offer various options to USERS for redeeming their points. In particular, USERS are able to redeem their points for reward products from the TALIXO shop.
(5) When a booking is changed or cancelled, all TALIXO points granted for this booking will be voided.
Art. 10 Liability, Liquidated Damages
(1) With the exception of liability under the product liability act (Produkthaftungsgesetz) and due to any injury to life, limb or health, the liability of PIM shall be restricted or excluded as follows:
(2) The aforesaid restrictions shall also apply in favour of PIM's statutory representatives and persons employed by PIM in performing its obligations if any claims are asserted directly against it.
(3) In addition, PIM does not assume any liability for the correctness and completeness of the information transmitted to PIM and forwarded in due time and in unchanged form by PIM or for the timely receipt of such information by the PROVIDER or, as applicable, the USER. PIM shall not be liable for any loss of data by the USER as it is the USER's obligation to ensure regular and proper data back-up.
(4) PIM shall not be liable for any costs arising from any delay on the part of the USER or a third party.
Art. 12 Miscellaneous
(2) In the event of litigation and if the USER and/or PROVIDER is a business or legal entity, Berlin is agreed to be the place of jurisdiction. The same shall apply in the event that the USER's and/or PROVIDER's registered office or habitual residence is relocated out of the territory of application of the German Code of Civil Procedure (Zivilprozessordnung) after conclusion of the contract or is unknown upon commencement of an action.
Art. 13 TALIXO Support
(1) Should any difficulties or problems arise between the USER and the PROVIDER or its driver, the USER is requested to report this situation to PIM by email to support@talixo.de.
(2) Should the USER experience any problems with the TALIXO software, the TALIXO Support will be available at the email address support@talixo.de.