Source: http://www.google.com/patents/US20020097856?dq=%223do%22+dna
Timestamp: 2018-01-18 20:57:54
Document Index: 47820513

Matched Legal Cases: ['arty 4', 'arty 4', 'arty 4', 'arty 2', 'arty 2', 'arty 4', 'arty 4', 'arty 2', 'arty 2', 'arty 4', 'arty 2', 'arty 2', 'arty 2', 'arty 2', 'arty 4', 'arty 2', 'arty 2']

Patent US20020097856 - Method and apparatus for creating a presence monitoring contact list with ... - Google Patents
Method and apparatus to generate a dynamic contact list of contact and presence information about contact events in a communication system when a calling entity unsuccessfully attempts to communicate with a called entity. When such a contact event occurs, a routing processor or call agent generates contact...http://www.google.com/patents/US20020097856?utm_source=gb-gplus-sharePatent US20020097856 - Method and apparatus for creating a presence monitoring contact list with dynamic membership
Publication number US20020097856 A1
Application number US 09/768,417
Also published as US6968052
Publication number 09768417, 768417, US 2002/0097856 A1, US 2002/097856 A1, US 20020097856 A1, US 20020097856A1, US 2002097856 A1, US 2002097856A1, US-A1-20020097856, US-A1-2002097856, US2002/0097856A1, US2002/097856A1, US20020097856 A1, US20020097856A1, US2002097856 A1, US2002097856A1
Inventors John Wullert
Original Assignee Wullert John R.
Patent Citations (1), Referenced by (137), Classifications (17), Legal Events (11)
US 20020097856 A1
1. A communication system for advising an intended called party recipient of the availability of the calling party sender for return messages, said system comprising:
a message routing module for interconnecting said calling and called parties; and
a presence processor connected to said data terminal of said calling and called parties and obtaining from a calling party information as to the status of a calling party,
said message routing module communicating with said presence processor in response to said calling party not completing a call to said called party and said presence processor in response thereto forwarding to the data terminal of said called party status information with respect to said calling party.
2. The communication system in accordance with claim 1, wherein said presence processor includes circuitry for communicating with said data terminals and said call routing module, a datastore for storing status information, and status processor.
4. The communication system in accordance with claim 3, wherein said call routing module is a call agent.
7. The communication system in accordance with claim 3, wherein said call routing module is a telephone switch and said presence processor is a service control point.
8. The communication system in accordance with claim 6, further including a packet based network connecting said service control point to said data terminals of said calling and called parties.
9. The communication system in accordance with claim 1, wherein said data terminal includes a scheduling calendar, said presence processor obtaining status information for said scheduling calendar.
10. The communication system in accordance with claim 1, wherein said status information indicates the calling party's availability for return communication from the called party.
11. The communication system in accordance with claim 1, wherein said presence processor is operative to dynamically update said status information.
[0021]FIG. 1 is a block diagram of one illustrative embodiment of our invention;
[0022]FIG. 2 is a block diagram of a packet-based embodiment of our invention; and
[0023]FIG. 3 is a block diagram of a circuit switched embodiment of our invention.
Referring now to FIG. 1, therein is shown a system in accordance with this invention and including a plurality of calling parties 2 that are networked to a plurality of called parties 4, of which one such called party is depicted. The system also includes a call routing processor 6 that generates contact information for contact events by monitoring calls placed by the calling parties 2 to a called party 4, and a presence processor 8 that generates presence information for the calling parties 2 by monitoring and determining the presence status of the calling parties 2. The system further includes a data terminal 15 which includes a dynamic contact list display 10 for each called party 4 and a data terminal 15 which includes a dynamic contact list display 10.
It should be understood that if a single entity has been the target of a contact event as a called party 4 that unsuccessfully received a call from a called party 2, and the source of a contact event as a calling party 2 that unsuccessfully initiated a call with a called party 4, then that single entity is both a called party 4 and a calling party 2, respectively. In other words, a single entity is not limited to being either a calling party 2 or a called party 4, but may be both. It should also be understood that the call routing processor 6 and presence processor 8 may simultaneously generate contact and presence information for multiple contact events and calling parties 2, respectively. It should further be understood that the functions of the call routing processor 6 and presence processor 8 may be implemented within a single processor, or implemented by a plurality of processors, servers, or agents that perform the call routing and presence functions.
In order to ensure an appropriate level of privacy for a calling party 2, the presence processor 8 may permit each calling party 2 to opt out of monitoring by the presence processor 8. The option to opt out may be set as the default choice for a calling party 2, or the calling party 2 may opt out of presence monitoring by the presence management processor 20 based on certain factors including a call-by-call, called-party-by-called-party, or time-period basis. Thus, although there is no front-end limitation that requires a called party 4 to know the identity of each calling party 2 ahead of time in order to monitor the calling party's presence status, there is still the ability for the calling party 2 to selectively opt out in those situations where it wishes to maintain its privacy, but also the ability to allow previously unknown called parties 4 to monitor the presence status of previously unknown calling parties 2.
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International Classification H04M3/42, H04L29/08, H04M3/48, H04L12/58
Cooperative Classification H04L69/329, H04L67/24, H04M3/48, H04M3/42365, H04L51/04, H04M3/42195, H04M3/42093
European Classification H04L51/04, H04L29/08A7, H04L29/08N23, H04L12/58B, H04M3/42G