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AS350B3-tech_data_2009.pdf | Avionics | Helicopter
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SN3308 Pilots Guide Rev c
Geoffs Private Pilot Study Guide
Design Design Proposal Proposal Proposal Proposal for Optical Data Bus Network or Optical Data Bus Network or Optical Data Bus Network or Optical Data Bus Network or Optical Data Bus Network or Optical Data Bus Network or Optical Data Bus Network or Optical Data Bus Network or Optical Data Bus Network or Optical Data Bus Network for Small or Small or Small Aircraft Aircraft Aircraft
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StandardOperatingProcedures-RotaryWing
Drown System
TB_222U-89-51_Rev_C
Aero Acronyms
WDM(1) (Wiring Diagram Manual)
350 B3 09.101.01 E.
pdf 1 15/01/2009 17:09:29
350 B3 09.101.01 E
1 Foreword ................................................................................................... 3
2 General characteristics ............................................................................ 4
3 Baseline Aircraft Definition ...................................................................... 9
4 Recommended mission configurations ................................................ 11
5 Optional equipment ................................................................................. 25
6 Main performance .................................................................................... 37
7 Customer Service Overview .................................................................... 61
EUROCOPTER, its logo, AS350, EC130 B4, ECUREUIL, STARFLEX, VEMD,
are trade marks of the Eurocopter group.
350 B3 09.101.01 E 1
This document is the property of EUROCOPTER ; no part of it shall be reproduced or transmitted without the express prior written authorization of EUROCOPTER and its contents shall not be disclosed. EUROCOPTER-2009
350 B3 09.101.01 E 2
The AS350 B3 is "the high performance" version of the single engine ECUREUIL range, beating every other
single engine helicopter in its category. It fulfils the FAR 27 regulation for VFR operation by day and night 1.
It offers a Maximum Internal Gross Weight of 2,370 kg / 5,225 lb 2 and a Maximum all-up weight of
2,800 kg / 6,172 lb in external load configuration. This makes the helicopter perfectly suited for:
Aerial work,
Hoist operations,
EMS in hot / high ambient conditions,
To optimise the Man-Machine Interface the helicopter is basically fitted with the VEMD (Vehicle and Engine
Multifunction Display) on the instrument panel: a new generation of integrated instrumentation that allows the
pilot to see all the main vehicle and engine parameters at one glance on a dual LCD screen.
The AS350 B3 is powered with a TURBOMECA ARRIEL 2 engine of 847 shp (632 kW) and equipped with a
dual channel FADEC system (Full Authority Digital Engine Control). This engine makes it perfectly suited for
operations in conditions such as mountainous or elevated areas or hot and dry areas. With an under-slung
load capacity of 1,400 kg (3,086 lb) and a high rate-of-climb, this helicopter is the ideal tool to transport
heavy loads and to carry out logging operations in the mountains. When fitted with low skid landing gear, the
maximum cruise speed is 140 kts. This high performance in combination with its high hook capacity makes
the AS350 B3 a very sought-after aircraft for passenger transportation or utility operations.
1 By night, in VFR, when the equipment required by operational regulations are installed and serviceable.
2 Requires the fittment of the option "Kit to increase Maximum Internal Gross Weight to 2370 kg".
350 B3 09.101.01 E 3
z 1 pilot + 5 passengers in standard version
z 1 pilot + 4 or 5 passengers in "comfort" version
z 1 pilot + 6 passengers in "high density" version
Casualty-evacuation
z 1 pilot + 1 stretcher patient + 2 doctors
z 1 pilot + 3 m (105.9 ft ) load in cabin
Empty weight, baseline aircraft 1 1,241 2 2,736
Useful load 1,009 2,224
Maximum all-up weight 2,250 4,960
Maximum cargo-swing load 1,400 3,086
Maximum all-up weight in external load configuration 2,800 6,172
Thermodynamic Power, in standard atmosphere, at sea level : kW ch shp
Take-off power 632 860 847
Maximum continuous power 543 739 728
Standard fuel tank 540 143 426 939
Auxiliary fuel tank (option) 475 125 375 827
1 Baseline aircraft empty weight includes oil and unusable fuel.
2 Refer to pages 9 to 10 for features included in baseline aircraft weight.
350 B3 09.101.01 E 4
350 B3 09.101.01 E 5
Surface 2.60 m
A 27.98 ft
z Pilot's safety belt attachment and freight-tie-down rings
Passenger safety belt or freight tie-down rings
350 B3 09.101.01 E 6
350 B3 09.101.01 E 7
TURBOMECA ARRIEL 2 turbine engine
847 shp (632 kW) take-off power
Triple engine control : one dual channel FADEC
(Full Authority Digital Engine Control) unit plus
Optimized engine ratings according to outside
operations conditions thanks to electronic
governing system (FADEC)
Optimized engine monitoring through the VEMD
Self monitoring at one glance
First Limitation Indication (FLI) with aural warning
A first stage was to equip the ECUREUIL single-engined aircraft with general equipment and capabilities for
mission equipment, most usually selected by the operators.
The second stage was an extension of the "Ready to fly" concept of the last-born child of the family the
EC130 B4 to the whole of the ECUREUIL single-engined aircraft in 2003. The result is that a helicopter in
standard definition can operate in flight VFR day and night in the majority of the countries.
The set of instruments and radiocommunication / radionavigation equipment integrated in the standard
definition since 2003 is :
1 Gyro-horizon 1 VHF/VOR/LOC/GS/GPS
1 Gyro-directional 1 Transponder (mode A+C)
1 Turn and bank indicator 1 Altitude encoder
1 VHF/VOR/LOC/GS 1 ELT (2 frequencies)
1 Course Deviation Indicator 1 ICS + passenger interphone
350 B3 09.101.01 E 8
3- AS350 B3 ECUREUIL - Baseline Aircraft Definition
The helicopter in the definition, presented hereafter, meets the certification standards for day and night VFR operations, set by the following
airworthiness authorities : EASA, FAA, TC. This list is not restrictive and the status of approval by other airworthiness authorities must be
checked. Additional equipment item may be required by the relevant operational regulation (most of them are available in catalogue).
The AS350 B3 is certified with a pilot being on the right side
The baseline aircraft is delivered with right side controls and Mooring fixtures
fixed parts of the removable dual controls (the removable parts Structural reinforcements for wire strike protection system
of removable dual controls are optional) External paint : fuselage painted in 1 to 3 colours according to
Fuselage comprising the cabin and 3 luggage holds, with floor standard paint schemes. Unless modified by optional item, the
tie-down nets and access doors main rotor head cover and the skid landing gear are painted in
Tail boom with stabilizer, anti-torque rotor and fin with tail skid grey.
High Skid landing gear with long footsteps (on right side and on Internal paint : grey (prevailing colour)
left side), capable of taking handling wheels Interior signs and markings : available in either French or
Cabin floor in light-alloy sheet-metal with tie-down rings 2 tinted upper panes
2 pilot and copilot high-back energy-absorbing seats, 1 ceiling housing the ventilation ducts and controls (ventilation
adjustable in reach, removable, complete with cushions, safety controls, rotor brake and fuel cut-off)
belts and shoulder harnesses Cabin heating
2 two-place rear bench-seats, foldable separately, complete Demisting system for front windscreens
with cushions, safety belts and shoulder harnesses Ram air ventilation duct
2 pilot and copilot jettisonable doors each fitted with a sliding Fixed parts for pilot and copilot windshield wipers
window and with improved side-visibility window 1 pilot map case
z 1 RH large front door 1 fire-extinguisher
z 1 LH front door 1 Flight Manual: available in either French or English
Rear right door-extension for passengers and cargo Interior harmony according to definition in force
1 rear left sliding door
Locks on every access to cabin and luggage compartments
Lock on fuel cap
Instruments units : available in either metric or English units 1 LCD Dual screen Vehicle and Engine Multifunction Display
1 airspeed indicator (VEMD ) providing the following information:
1 altimeter z First limitation indicator (FLI)
1 vertical speed indicator torquemeter
exhaust gas temperature (T4)
1 rotor tachometer indicator gas generator tachometer (Ng, delta Ng)
1 clock z Engine oil temperature/pressure
1 warning panel z Fuel quantity
1 magnetic compass z Fuel flow and estimated remaining time to fly
z Ammeter and voltmeter
z Outside Air Temperature (OAT)
1 external side slip indicator z Enhanced usage monitoring functions
1 control box for light and electrical generation IGE/OGE performance calculations
engine cycles counting
1 I.C.S. connection to audio warning issued from VEMD
overlimits display
z VEMD and peripheral maintenance information
z Data downloading capability (software and connection wire
350 B3 09.100.01 E 9
1 avionics master switch 1 VHF/VOR/LOC/GS/GPS
1 gyro-horizon 1 transponder (mode A+C)
1 gyro-directional 1 altitude encoder
1 course Deviation Indicator 1 Emergency Locator Transmitter
1 turn and bank indicator 1 ICS + passenger interphone
1 Turbomca ARRIEL 2 632 kW (860 ch 847 shp) turbine 1 twist grip on pilot side (for engine reduction in case of tail
engine complete with starting, fuel supply and dual channel rotor failure and autorotation training)
digital engine control system (FADEC) and 1 back-up control 1 magnetic plug and chip detector
that automatically controls the engine in case of total failure of 1 engine lubrication and oil cooling system
the 2 digital channels of the FADEC 1 fire detection system
1 fuel system including 1 tank of 540 litres (143 US gal.) total 1 air-intake protective grids
capacity 1 torque-measurement pick-up
1 main gearbox, anti-vibration mounted, with oil sight gauge, 1 main rotor high and low r.p.m. warning device
chip detector, oil temperature and pressure switches, port for 1 tail drive carried by five anti-friction bearings
endoscope and self-sealing valve for oil sampling and draining 1 tail gearbox with oil sight gauge, chip detector and port for
1 main gearbox oil cooling system endoscopic inspection
1 engine to main gearbox coupling shaft
1 rotor brake
ROTORS AND FLIGHT CONTROLS
1 main rotor with 3 composite-material blades around a 3 main rotor hydraulic servo units
1 tail rotor hydraulic servo unit and a load compensator
STARFLEX head fitted with spherical thrust bearings
1 anti-torque rotor with 2 composite-material blades
One 150 A, 28 V DC starter-generator 2 fixed landing light
One 15 A.h cadmium-nickel battery 2 cabin dome lights
1 ground power receptacle 1 instrument-panel lighting system
3 position lights (LED) Integrated lighting in central console
1 flashing anti-collision light (LED) 1 swivelling emergency and reading map light
2 cockpit breaker panels
One 28 V DC cabin power outlet
1 pitot head cover 1 lifting ring
2 static port stoppers 2 upper mooring rings
1 engine air-intake blanking cover 3 main-blade socks
1 tail-pipe plug 1 tail rotor locking device
2 ground handling bogies c/w hydraulic jacking system 1 document holder
1 GHW modification kit 1 airborne kit stowage bag
350 B3 09.100.01 E 10
4- Recommended mission configurations
EUROCOPTER proposes different mission configurations for its helicopters. This pre-selected list
of optional equipment should be regarded as a recommended equipment list and can be
complemented by additional equipment from the optional equipment list in chapter 5. Please take
note that there can be incompatibilities between optional equipments. Any modification and/or
complement of the proposed mission configuration must be done in with assistance of a
EUROCOPTER sales representative.
The proposed mission configurations are done by EUROCOPTER using its years of experience in
making helicopters and in coordination with different operators of the AS350 B3 around the world.
For the AS350 B3 the recommended mission configurations are:
Passenger transport mission
Multirole mission
Corporate transport mission (STYLENCE).
350 B3 09.101.01 E 11
This document is the property of EUROCOPTER ; no part of it shall be reproduced or transmitted without the express prior written authorization of EUROCOPTER and its contents shall not be disclosed . EUROCOPTER-2009
4-1 Passenger transport configuration
With its wide, unobstructed 5+1 cabin (6 + 1 in high density) and its high cruising speed, range and payload,
the AS350 B3 can carry more passengers on more round-trips per day than any other helicopter in its class.
The helicopter has been designed to provide its occupants with the highest level of comfort. In addition to the
low vibration level, the passengers will appreciate the feeling of spaciousness and the panoramic view
offered by the large windows.
Access to the cabin is easy due to
its wide doors with convenient
boarding steps. All seats are
facing forward for more comfort.
The large baggage compartments
are easily accessible to allow
quick loading of luggage.
This proven and technologically advanced helicopter carries thousands of tourists, businessmen and VIPs all
over the world in optimum comfort and safety.
Empty weight, Passenger transport configuration
1,320 2,910
Useful load 930 2,050
350 B3 09.101.01 E 12
Document Commercial Name kg lb
AS350 B3 Baseline aircraft as per 350 B3 09.100.01 E 1,241.0 2,736.0
05-02048-A 05-02048-00-CI Customized external paint scheme 1 - 2 4.0 8.8
05-37010-B 05-37010-01-CI Dual controls 3.5 7.7
06-42005-A 06-42005-00-CI LH landing light (swivelling in elevation and azimuth) 3 2.5 5.5
06-61002-A 06-61002-00-FP Emergency floatation gear - Fixed Parts 3 5.4 11.9
07-00010-A 07-00010-00-CI Comfort layout with sound-proofing 47.0 103.6
VFR day and night package, included in Baseline definition
Thales H321EHM - Gyro-horizon 4
AIM 205-1BL - Gyro-directional
Garmin GNS430W - VHF/VOR/LOC/GS/GPS 5 - 6
Garmin GTX327 - Transponder (mode A+C)
Shadin 8800T - Altitude Encoder
Kannad 406AF-H - Emergency Locator Transmitter 7
Garmin GMA340H - ICS 8 - 9
Configuration continued on next page
1 Paint scheme must be approved at the latest 6 months before the delivery of the helicopter.
2 The option customized external paint scheme includes between 4-6 different colors.
3 May be a mandatory equipment, required by local airworthiness authorities or operational regulations.
4 With slip indicator included when the Turn and Bank indicator is replaced by the stand-by gyro-horizon.
5 This equipment is delivered with the original EUROPE map which can be not up to date.
Subscription to be made by the customer.
6 Aircraft with capability WAAS (Wide Area Augmentation System). WAAS network only covers the entire United
States and some of Canada and Mexico.
7 3 frequencies: 121.5 MHz, 243 MHz, 406 MHz. Compliant with ED 62 and TSO C91A.
8 Includes the passenger interphone function.
9 I.C.S. compatible only with High level / High impedance headsets.
350 B3 09.101.01 E 13
08-22019-A 08-22019-00-CI Garmin GTX330 - Transponder (mode S) 1 - 2 0.6 1.3
instead of Garmin GTX327 - Transponder (mode A+C)
08-51019-A 08-51019-00-CI Thales H321EHM - Stand-by gyro-horizon 1 3.0 6.6
08-52012-A 08-52012-00-CI Honeywell KCS55A - Gyro Compass 3 3.8 8.4
with Honeywell KI525A - Horizontal Situation Indicator
instead of AIM 205-1BL - Gyro-directional
and Garmin GI106A - Course Deviation Indicator
08-18035-A 08-18035-00-CI David Clark H10-13H - Headset (Qty 6) 4 3.0 6.6
08-21008-A 08-21008-05-CI Thales AHV16 - Radio altimeter 1 - 5 - 6 5.6 12.3
08-83017-A 08-83017-00-CI VEMD data download kit 7 - 8
1 May be a mandatory equipment, required by local airworthiness authorities or operational regulations.
2 The mode S identification must be communicated by the customer two months at the latest before the delivery.
3 With a selector switch for NAV1/NAV2 selection.
4 High level / High impedance headset.
5 The Radio Altimeter includes a 100 ft warning signal. The volume of this signal can be tuned down.
6 Option available for deliveries end 2009.
7 Delivered in addition to the airborne kit, this kit includes two softwares and a connection wire.
8 Allows compliance to JAR OPS 3 Amendment 3 requirement, as defined in Appendix 1
to JAR OPS 3.517 (a) and (b)(5)(i). Requires absolute time data, given through a compatible connection with a
serviceable GPS equipment (Compliance achieved with the baseline aircraft as defined on pages 9 and 10).
350 B3 09.101.01 E 14
350 B3 09.101.01 E 15
4-2 Utility configuration
The powerful AS350 B3 is everything the world has come to expect from EUROCOPTER dependable,
comfortable, safe and cost-effective. It fits all types of utility missions, because it has been designed with
The AS350 B3 can be configured and easily re-configured, with a long list of optional equipment for whatever
utility mission in mind. With its lifting power, endurance and heavy-duty composite materials construction, the
AS350 B3 is always up for the most arduous hot and high missions and sling work.
The cockpit includes the dual LCD-screen VEMD, that gives the pilot the possibility to see all the vehicle
parameters at one glance, reducing his workload and enhancing safety. It leaves the pilot the possibility to
concentrate at its mission at hand.
Empty weight, Utility configuration
1,278 2,817
Useful load 972 2,143
350 B3 09.101.01 E 16
06-11033-A 06-11033-00-CI Short protective skid shoes 2.5 5.5
06-26004-B 06-26004-01-FP RH side electric and de-iced external mirror - Fixed Parts 0.5 1.1
06-26004-01-RP RH side electric and de-iced external mirror 2.3 5.1
06-27008-A 06-27008-00-FP Cargo swing (1400 kg - 3,080 lb) - Fixed Parts 4.0 8.8
06-27008-00-RP Cargo swing (1400 kg - 3,080 lb) - Removable Parts 1 13.5 29.8
06-42005-A 06-42005-00-CI LH landing light (swivelling in elevation and azimuth) 2 2.5 5.5
07-50005-B 07-50005-01-CI Right rear sliding door 3 3.6 7.9
08-18035-A 08-18035-00-CI David Clark H10-13H - Headset (Qty. 2)10 1.0 2.2
08-83017-A 08-83017-00-CI VEMD data download kit 11 - 12
1 With Onboard Systems TALON hook.
2 May be a mandatory equipment, required by local airworthiness authorities or operational regulations.
3 Replaces the standard RH large front door with improved side-visibility window and small rear door.
10 High level / High impedance headset.
11 Delivered in addition to the airborne kit, this kit includes two softwares and a connection wire.
12 Allows compliance to JAR OPS 3 Amendment 3 requirement, as defined in Appendix 1
350 B3 09.101.01 E 17
4-3 Multirole configuration
The AS350 B3 is designed to handle any mission. Thanks to its wide and unobstructed cabin, it can be
reconfigured easily for everything from utility and heavy load transport, to medical evacuation, SAR, law
enforcement, oil-rig transport and high-density passenger transport.
In its role as law enforcement helicopter its customer uses it for a wide range of law enforcement missions:
surveillance, command and control, transporting small special force units and border patrol missions.
The exceptional lifting power, high endurance and extended range of the AS350 B3 make any job looks
easy. The AS350 B3 can climb to 3,000 meters in 2 minutes and 21 seconds and has more then proved its
performance when it landed on the Mount Everest in a record-breaking event.
Empty weight, Multirole configuration
350 B3 09.101.01 E 18
05-21003-A 05-21003-00-CI Wire strike protection system 1 7.0 15.4
05-25025-A 05-25025-00-CI Enhanced Engine Air Particle Separator 2 - 3 7.3 16.1
05-61007-A 05-61007-01-CI 2nd battery kit 4 17.0 37.5
05-63001-A 05-63001-02-CI Thales Avionics 200 A starter-generator 1.1 2.4
06-11033-A 06-11033-00-CI Short protective skid shoes 6 - 7 2.5 5.5
06-21008-A 06-21008-01-FP Breeze electrical hoist 8.0 17.6
(204 kg - 450 lb, 50 m - 164 ft cable) - Fixed Parts
06-42005-A 06-42005-00-CI LH landing light (swivelling in elevation and azimuth) 8 2.5 5.5
06-61002-A 06-61002-00-FP Emergency floatation gear - Fixed Parts 5 5.4 11.9
07-24003-A 07-24003-00-FP Left side two-place front bench seat (pilot on right side) - 2.0 4.4
07-50005-B 07-50005-01-CI Right rear sliding door 9 3.6 7.9
07-71004-A 07-71004-00-FP Lower casualty-carrying installation with stretcher adapted 0.8 1.8
to the mountain rescue - Fixed Parts
1 Structural reinforcements are included in standard aircraft.
2 The sand-prevention filter lifts the flight limitations in falling snow conditions.
3 Capabilities included in standard aircraft.
4 Recommended for start-up in cold weather.
6 Recommended for training missions.
7 Option available for deliveries end 2009.
8 May be a mandatory equipment, required by local airworthiness authorities or operational regulations.
9 Replaces the standard RH large front door with improved side-visibility window and small rear door.
350 B3 09.101.01 E 19
Thales H321EHM - Gyro-horizon 1
Garmin GNS430W - VHF/VOR/LOC/GS/GPS 2 - 3
Kannad 406AF-H - Emergency Locator Transmitter 4
Garmin GMA340H - ICS 5 - 6
08-52012-A 08-52012-00-CI Honeywell KCS55A - Gyro Compass 7 3.8 8.4
08-18035-A 08-18035-00-CI David Clark H10-13H Headset (Qty 2) 8 1.0 1.1
08-83017-A 08-83017-00-CI VEMD data download kit 9 - 10
2 This equipment is delivered with the original EUROPE map which can be not up to date.
3 Aircraft with capability WAAS (Wide Area Augmentation System). WAAS network only covers the entire United
4 3 frequencies: 121.5 MHz, 243 MHz, 406 MHz. Compliant with ED 62 and TSO C91A.
5 Includes the passenger interphone function.
6 I.C.S. compatible only with High level / High impedance headsets.
7 With a selector switch for NAV1/NAV2 selection.
8 High level / High impedance headset.
9 Delivered in addition to the airborne kit, this kit includes two softwares and a connection wire.
10 Allows compliance to JAR OPS 3 Amendment 3 requirement, as defined in Appendix 1
serviceable GPS equipment (Compliance achieved with the baseline aircraft as defined on pages 9 and 10.
350 B3 09.101.01 E 20
350 B3 09.101.01 E 21
4-4 Corporate transport configuration (STYLENCE)
In the corporate configuration, the AS350 B3 can transport up to four passengers in roominess and comfort
that is usually not found in a light helicopter. In addition to the exceptional low vibration level, travellers will
appreciate the ample leg room.
The additional STYLENCE package offers a high level of finishing to the interior of the helicopter. It is
available in six different colours (brick, aubergine, camel, graphite, silver and marine).
Empty weight, Corporate configuration
1,388 3,060
Useful load 862 1,900
350 B3 09.101.01 E 22
00-50025-A 00-50025-01-CI STYLENCE package 1 122.0 269.0
06-61002-A 06-61002-00-FP Emergency floatation gear - Fixed Parts 2 5.4 11.9
Thales H321EHM - Gyro-horizon 3
Garmin GNS430W - VHF/VOR/LOC/GS/GPS 4 - 5
Kannad 406AF-H - Emergency Locator Transmitter 6
Garmin GMA340H - ICS 7 - 8
08-22019-A 08-22019-00-CI Garmin GTX330 - Transponder (mode S) 2 - 9 0.6 1.3
08-52012-A 08-52012-00-CI Honeywell KCS55A - Gyro Compass 10 3.8 8.4
1 For the content of the STYLENCE package, please refer to page 25 of this Technical Data.
3 With slip indicator included when the Turn and Bank indicator is replaced by the stand-by gyro-horizon.
4 This equipment is delivered with the original EUROPE map which can be not up to date.
5 Aircraft with capability WAAS (Wide Area Augmentation System). WAAS network only covers the entire United
6 3 frequencies: 121.5 MHz, 243 MHz, 406 MHz. Compliant with ED 62 and TSO C91A.
7 Includes the passenger interphone function.
8 I.C.S. compatible only with High level / High impedance headsets.
9 The mode S identification must be communicated by the customer two months at the latest before the delivery.
10 With a selector switch for NAV1/NAV2 selection.
350 B3 09.101.01 E 23
08-18035-A 08-18035-00-CI David Clark H10-13H Headset (Qty 2) 1 1.0 2.2
08-18043-A 08-18043-00-CI Bose Aviation X headset (Qty 3) 1.5 3.3
08-21008-A 08-21008-05-CI Thales AHV16 - Radio altimeter 2 - 3 - 4 5.6 12.3
3 The Radio Altimeter includes a 100 ft warning signal. The volume of this signal can be tuned down.
4 Option available for deliveries end 2009.
350 B3 09.101.01 E 24
5- Optional equipment
5-1 Mission package
EUROCOPTER proposes one mission package, specially designed for passenger transport, offering an high
level of finishing.
This package must be regarded as a whole and its content cannot be modified nor sold separately.
The cabin layout offers transportation ability for one pilot and one passenger at the front and for
3 passengers at the rear. An optional transformation kit allows transporting 4 rear passengers.
Document Commercial Name
00-50025-A 00-50025-02-CI STYLENCE package
ICS installation compatible with Bose Aviation X headset 2
Layout STYLENCE, including mainly
Light grey internal paint
Energy absorbing front seats upholstered in leather, with casing made of carbon
fiber and leather storage pouch
3-place rear bench seats upholstered in leather with fairing of the lower part
Integrated door case covered with light grey leather on large RH front door
Set of over-carpets
Carpet edge protection
Upholstery panels on cabin ceiling and rear partition with sound-proofing
Leather insert on rear partition
Carpet baggage bay floor covering
Protection covers for seats
Protection cover for carpet
The STYLENCE layout is available in 6 colour schemes :
Brick Aubergine Camel Graphite Chocolate Marine
AS350 B3 STYLENCE configuration empty weight : 1,363 kg 3,005 lb
The aircraft equipped empty weight is correct to 2 %. According to aircraft equipment, ballast may be required to
accommodate various mission configurations.
1 Including lateral bronze tinted windows and sun protected upper windows.
2 Includes ICS stereo jacks : in addition to the standard jacks for pilot and copilot and in replacement of the
standard jacks for passengers. Provides electrical supply for the use of Bose X headset without battery pack.
350 B3 09.101.01 E 25
5-2 List of optional equipment
This chapter includes all the optional equipment that can be selected to customize the AS350 B3 helicopter.
Please take note that there can be incompatibilities between optional equipments. Any configuration made
by using this list of optional equipment should be made with the assistance of the latest issue of the Table of
Constraints, or validated by a EUROCOPTER sales representative.
05-01022-A 05-01022-00-CI Kit to increase Internal Gross Weight to 2,370 kg (5,225 lb) 1 24.0 52.9
05-01027-B 05-01027-01-CI Russian certification kit 6.9 15.2
05-02048-A 05-02048-00-CI Customized external paint scheme 2 - 3 4.0 8.8
05-02006-A 05-02006-00-CI Highly customized external paint scheme 3 - 4 On request
05-03002-A 05-03002-00-CI First aid kit 3.0 6.6
05-21003-A 05-21003-00-CI Wire strike protection system 5 7.0 15.4
05-25006-A 05-25006-00-CI Reinforced sand-erosion protection strip on main rotor blades 0.3 0.7
05-25007-A 05-25007-00-CI Reinforced sand-erosion protection strip on tail rotor blades 0.1 0.2
05-25025-A 05-25025-00-CI Enhanced Engine Air Particle Separator 6 7.3 16.1
05-25029-A 05-25029-00-CI Heavy duty blade pins 7 0.0 0.0
05-31004-A 05-31004-01-CI Bulged window on copilot front door (LH side) 8 -0.5 -1.1
05-31007-A 05-31007-00-CI Large cabin floor window (right side) 9 3.0 6.6
1 This option includes the option Dual hydraulic circuit.
3 Paint scheme must be approved at the latest 6 months before the delivery of the helicopter.
7 Recommended for operations in sandy and abrasive conditions
350 B3 09.101.01 E 26
05-42005-A 05-42005-00-CI Air conditioning system 1 61.8 136.2
05-61007-A 05-61007-01-CI 2nd battery kit 2 17.0 37.5
05-63005-A 05-63005-01-CI Thales Avionics 150 A starter-generator instead of -0.6 -1.3
APC standard one
05-82016-A 05-82016-00-CI Fuel tank self-sealing protection 13.6 30.0
05-92001-A 05-92001-00-FP Folding of main rotor blades - Fixed Parts 3 1.8 4.0
05-92001-00-RP Folding of main rotor blades - Removable Parts 4
05-93001-A 05-93001-00-CI Mooring kit (ground or ships) 5 0.8 1.8
06-11008-A 06-11008-00-CI Surfair Skis 27.0 59.5
06-12011-A 06-12011-01-CI Low skid landing gear with 2 single footsteps 6 -16.9 -37.3
06-12012-A 06-12012-01-CI Low skid landing gear with 2 short footsteps 6 -9.0 -19.8
06-12014-A 06-12014-01-CI High skid landing gear with 2 short footsteps 6 -0.9 -2.0
1 Availability = cycle + 2 months.
2 Recommended for start-up in cold weather.
3 For rough weather conditions.
4 The removable parts are delivered as Ground Support Equipment. Tool weight = 32.2 kg - 71 lb.
5 Recommended for transport by land, air and sea (when not in a container).
6 Replaces the standard type of landing gear.
350 B3 09.101.01 E 27
06-21001-A 06-21001-00-FP Goodrich electrical hoist 1 2.4 5.3
(136 kg - 300 lb, 40 m - 131 ft cable) - Fixed Parts
06-21001-00-RP Goodrich electrical hoist 1 37.8 83.3
(136 kg - 300 lb, 40 m - 131 ft cable) - Removable Parts
06-21008-01-RP Breeze electrical hoist 51.8 114.2
(204 kg - 450 lb, 50 m - 164 ft cable) - Removable Parts
06-21018-A 06-21018-00-CI Support for Breeze electrical hoist 5.4 11.9
06-24001-A 06-24001-00-CI Rappelling installation (without rope) 3.2 7.1
06-26003-A 06-26003-00-CI RH side external mirrors 2 2.9 6.4
- Removable Parts 2
06-27004-A 06-27004-00-FP Cargo sling with dynamometer 3.1 6.8
06-27004-00-RP Cargo sling with dynamometer 3.2 7.1
(750 kg - 1,654 lb) - Removable Parts 3
06-27008-00-RP Cargo swing (1400 kg - 3,080 lb) - Removable Parts 4 13.5 29.8
06-31005-A 06-31005-00-CI Integrated hailers 11.0 24.3
06-42005-A 06-42005-00-CI LH landing light (swivelling in elevation and azimuth) 5 2.5 5.5
06-47002-A 06-47002-01-FP Spectrolab SX16 search-light - Fixed Parts 6 4.6 10.1
06-47002-01-RP Spectrolab SX16 search-light - Removable Parts 6 20.3 44.8
06-51046-A 06-51046-00-CI Nose mounted FLIR turret support 7 2.4 5.3
06-61002-00-RP Emergency floatation gear - Removable Parts 5 64.1 141.3
06-74005-A 06-74005-01-CI NVG compatible lighting for cockpit and standard avionics 0.1 0.2
06-81002-A 06-81002-00-CI Bambi Bucket model 2732 (1225 l) equipped with 79.3 174.8
1 This hoist is the former Air Equipement electrical hoist.
2 Recommended for sling/swing work.
3 With Breeze - Eastern (ERC) hook.
4 With Onboard Systems TALON hook.
5 May be a mandatory equipment, required by local airworthiness authorities or operational regulations.
6 Availability and impact on delivery schedule : to be checked.
7 The FLIR turret support can support equipment up to 50 kg (110.2 lbs) and a maximum height of 510 mm
(20.1 in).
350 B3 09.101.01 E 28
07-15010-A 07-15010-01-CI Lengthened rails for energy-absorbing front seats 0.3 0.7
07-24003-00-RP Left side two-place front bench seat (pilot on right side) - 1 3.2 7.1
07-25001-A 07-25001-00-CI 3 places instead of 4 places transformation kit 2 4.4 9.7
07-25004-A 07-25004-00-CI 4 places instead of 3 places transformation kit 3 10.0 22.0
07-50005-B 07-50005-01-CI Right rear sliding door 4 3.6 7.9
07-50043-A 07-50043-00-CI LH large front door without improved side-visibility window 5 -6.6 -14.6
07-50044-A 07-50044-00-CI LH large front door with improved side-visibility window 6 3.6 7.9
07-50045-A 07-50045-00-CI RH large front door without improved side-visibility window 7 -3.0 -6.6
07-71001-A 07-71001-00-FP Lower casualty carrying installation with stretcher - 0.3 0.7
07-71001-00-RP Lower casualty carrying installation with stretcher - -4.5 -9.9
Removable Parts 8
07-71004-A 07-71004-00-FP Lower casualty-carrying installation with stretcher adapted to 0.8 1.8
the mountain rescue Fixed Parts
07-71004-00-RP Lower casualty-carrying installation with stretcher adapted to -4.5 -9.9
the mountain rescue - Removable Parts 8
1 The front bench-seat replaces the copilots standard seat.
2 Including mainly 4 arm-rests and a fifth harness.
3 Applicable to an aircraft equipped with STYLENCE package" option 00-50025-00-CI.
It deteriorates the look of the rear panels upholstery set (seat base and seat back) and includes 2 additional
harnesses for compatibility between 3 and 4 rear places layouts.
Conversion estimated time: less than 30 minutes.
4 Replaces the standard RH large front door with improved side-visibility window and small rear door.
5 LH large front door with map case and small rear door, in replacement of the standard LH small front door and
6 With small rear door, in replacement of the standard LH small front door and rear sliding door.
7 Replaces the standard RH large front door with improved side-visibility window.
8 The weight figure includes the complete removal of one two-place rear bench seat and copilot seat.
350 B3 09.101.01 E 29
Garmin GNS430- VHF/VOR/LOC/GS/GPS 2 - 3
08-22019-A 08-22019-00-CI Garmin GTX330 - Transponder (mode S)7 - 8 0.6 1.3
08-51018-B 08-51018-02-CI Thales H140BHM2 - Gyro-horizon instead of 0.5 1.1
Thales H321EHM - Gyro-horizon
08-51019-A 08-51019-00-CI Thales H321EHM - Stand-by gyro-horizon 7 3.0 6.6
08-51020-A 08-51020-00-CI Thales H140JAM1 - Gyro-horizon instead of 0.6 1.3
08-52012-A 08-52012-00-CI Honeywell KCS55A - Gyro Compass 9 3.8 8.4
The baseline aircraft definition includes an avionics package as defined here above. Brands and models are
7 May be a mandatory equipment, required by local airworthiness authorities or operational regulations.
350 B3 09.101.01 E 30
Additional Avionic equipment that can be added depending on operational needs or
the requirements of the authorities in certain countries if not included in the
08-10006-A 08-10006-01-CI Collins HF9X00 - HF/SSB 15.7 34.6
08-18024-A 08-18024-00-CI Headset extension cord 0.1 0.2
08-18035-A 08-18035-00-CI David Clark H10-13H - Headset 1 0.5 1.1
08-18037-A 08-18037-00-CI ICS installation compatible with Bose Aviation X headset 2 1.0 2.2
08-18043-A 08-18043-00-CI Bose Aviation X headset 0.5 1.1
08-21008-A 08-21008-05-CI Thales AHV16 - Radio altimeter 3 - 4 - 5 5.6 12.3
08-24011-B 08-24011-04-CI Honeywell KR87 + KI229 - ADF + RMI 6.2 13.7
08-25003-A 08-25003-00-CI Honeywell KN63 - DME 4.3 9.5
08-26015-A 08-26015-02-CI Marker antenna 6 0.9 2.0
08-70003-A 08-70003-00-CI Sagem 85T31 - 3-axis autopilot with failure 26.0 57.3
passivation unit
2 Includes ICS stereo jacks: in addition to the standard jacks for pilot and copilot and in replacement of the standard
jacks for passengers. Provides electrical supply for the use of Bose X headset without battery pack.
4 The Radio Altimeter includes a 100 ft warning signal. The volume of this signal can be tuned down.
5 Option available for deliveries end 2009.
6 Marker is displayed on Garmin GMA 340H-ICS.
350 B3 09.101.01 E 31
STANDARD INSTRUMENT PANEL LAYOUT
** Location if optional Radio altimeter is fitted.
Note: Layout given for information purposes only and it can be modified later.
Note: Instrument panel includes integrated lighting. This instrument panel lighting and new layout is included in the
baseline helicopter from deliveries end 2009.
350 B3 09.101.01 E 32
INSTRUMENT PANEL LAYOUT WITH AUTOPILOT
350 B3 09.101.01 E 33
Equipment that may be required by operational regulations
The purpose of the following table is to summarise a list of available optional items of equipment which
may supplement the sales standard aircraft definition in order to comply with the relevant operational
regulations depending on the type of operations. This list must be considered as a reminder and does not
claim to cover all operational requirements.
06-42005-A 06-42005-00-CI LH landing light (swivelling in elevation and azimuth) 2.5 5.5
08-21008-A 08-21008-05-CI Thales AHV16 - Radio altimeter 2 - 3 5.6 12.3
08-22019-A 08-22019-00-CI Garmin GTX330 - Transponder (mode S) 4 0.6 1.3
08-26015-A 08-26015-02-CI Marker antenna 5 0.9 2.0
08-51019-A 08-51019-00-CI Thales H321EHM - Stand-by gyro-horizon 3.0 6.6
08-83017-A 08-83017-00-CI VEMD data download kit 6 - 7
2 The Radio Altimeter includes a 100 ft warning signal. The volume of this signal can be tuned down.
3 Option available for deliveries end 2009.
4 The mode S identification must be communicated by the customer two months at the latest before the delivery.
5 Marker is displayed on Garmin GMA 340H-ICS.
6 Delivered in addition to the airborne kit, this kit includes two softwares and a connection wire.
7 Allows compliance to JAR OPS 3 Amendment 3 requirement, as defined in Appendix 1
350 B3 09.101.01 E 34
Vendor mission equipment
The purpose of this list is to specify some mission equipments that may be installed on the AS350 B3
helicopter in order to fulfil specific operational needs. These equipments are not certified by EUROCOPTER
and thus are not part of EUROCOPTERs list of optional items. This list is provided for information purposes
only, and is not to be considered as EUROCOPTERs recommendation for one type of mission equipment.
Unless otherwise specified, these equipments must be purchased directly from the related vendor, installed
and used in accordance with the vendor's instructions. EUROCOPTER does not provide any warranty and
disclaims any liability including, without limitation, in relation to the installation, conformity, performance and
certification of such mission equipments.
Vendor Name kg lb
Simplex Fire-fighting installation, SIMPLEX 310 system, 1000 liters or Refer to SIMPLEX
Simplex Crop-spraying installation, SIMPLEX 5100 system Refer to SIMPLEX
Air Ambulance Technology EMS kit Refer to AAT
350 B3 09.101.01 E 35
350 B3 09.101.01 E 36
The following performance values and figures refer to an AS350 B3, equipped with a new engine.
kg 1,600 1,800 2,000 2,200 2,250 2,370
Gross Weight lb 3,530 3,968 4,409 4,850 4,960 5,225
Maximum speed, VNE km/hr 287 287 287 287 287 287
kts 155 155 155 155 155 155
Fast cruise speed (at MCP) km/hr 272 270 266 260 258 254
kts 147 146 144 140 140 137
Recommended cruise speed km/hr 235 235 235 235 235 235
kts 127 127 127 127 127 127
Fuel consumption at recommended kg/hr 147 148.5 151.5 156 157.5 160.5
cruise speed Ib/h 324 327.5 334 343.5 347 354
Rate-of-climb m/sec 12.1 11.9 11.2 10.3 10.0 9.2
ft/min 2,388 2,342 2,210 2,020 1,959 1,818
Hover ceiling I.G.E. at Take-off power
z ISA m >7,000 6,050 5,105 4,237 4,023 3,536
ft >23,000 19,850 16,750 13,900 13,200 11,600
z ISA + 20C m 6,355 5,349 4,404 3,505 3,292 2,774
ft 20,850 17,550 14,450 11,500 10,800 9,100
Hover ceiling OGE at Take-off power
z ISA m 6,462 5,425 4,481 3,587 3,383 2,880
ft 21,200 17,800 14,700 11,800 11,100 9,450
z ISA + 20C m 5,761 4,724 3,749 2,819 2,606 2,088
ft 18,900 15,500 12,300 9,250 8,550 6,850
Service ceiling (1 m/sec., 200 ft/min.) m >7,000 >7,000 6,096 5,242 5,044 4,556
ft >22,965 >23,000 20,000 17,200 16,550 14,950
Range km 467 681 674 661 657 646
(without reserve at recommended nm 252 368 364 357 355 349
cruise speed)
Endurance hr : min 3h23 4h47 4h33 4h21 4h18 4h10
(without reserve at 100 km/hr 54 kts)
350 B3 09.101.01 E 37
Recommended Rate of Hourly fuel
Effect on Performance cruising
climb consumption
High skid landing gear instead of low LG 2 kts / 4 km/hr 1.5 % / /
Long footsteps on high landing gear 2 kts / 4 km/hr 1.5 % 2.5 % /
Total 4 kts / 8 km/hr 3% 2.5 % /
Maximum altitude : 7,010 m - 23,000 ft (PA)
Maximum temperature : ISA + 35C limited to + 50 C
Minimum temperature : 40 C
ISA : International Standard Atmosphere TAS : True Air Speed
350 B3 09.101.01 E 38
The performance charts presented hereafter apply to an aircraft as per the baseline definition, equipped with
Take-off weight in hover IGE, Page 40
Take-off weight in hover OGE, Page 41
Fast cruise speed Page 42
Fast cruise speed Page 43
Fast cruise speed Page 44
(ISA+ 35C)
Recommended cruise speed Page 45
Recommended cruise speed Page 46
Recommended cruise speed Page 47
(ISA + 35C)
Rate of climb in oblique flight Page 48
Rate of climb in oblique flight Page 49
Rate of climb in oblique flight Page 50
Hourly fuel consumption at fast cruise speed Page 51
(ISA, ISA + 20C, ISA + 35C)
Hourly fuel consumption at recommended cruise speed Page 52
Hourly fuel consumption at recommended cruise speed Page 53
Hourly fuel consumption at recommended cruise speed Page 54
Payload / Range Page 55
Payload / Range Page 56
(ISA + 20C, recommended cruise speed, without reserve)
Payload / Range Page 57
(ISA + 35C, recommended cruise speed, without reserve)
Payload / Range Increased Internal Gross Weight Page 58
Payload / Range Increased Internal Gross Weight Page 59
Payload / Range Increased Internal Gross Weight Page 60
350 B3 09.101.01 E 39
TAKE-OFF WEIGHT IN HOVER I.G.E.
PA (ft) ISO-Weight (m)
0 0 Zsi
180 a ma
15000 237
Note : Approved performance, as long as the engine meets the power check criteria, as defined in the Flight Manual.
Note : The Zd curve corresponds to the maximum demonstrated envelope.
Note : The ISO curves 2,300 and 2,370 are curves for the helicopter fitted with the "Kit to increase Internal Gross Weight
to 2,370 kg (5,225 lb)". This kit can only be installed on a helicopter with a High skid landing gear. For the effect of
a High skid landing gear on the performance, please refer to page 38 of this Technical Data.
350 B3 09.101.01 E 40
TAKE-OFF WEIGHT IN HOVER O.G.E.
0 Zsi
210 5000
15000 220
237 4000
Note : ISO weight curves from 2,300 to 2,800 kg are curves with external load.
350 B3 09.101.01 E 41
PA (ft) ISO-Weight (kg) (m)
20000 190
15000 22 00
Note : Typical performance with clean baseline aircraft equipped with the optional Low landing gear
350 B3 09.101.01 E 42
15000 210
350 B3 09.101.01 E 43
ISA + 35C
10000 22 3000
350 B3 09.101.01 E 44
Note: Typical performance with clean baseline aircraft equipped with the optional Low landing gear
350 B3 09.101.01 E 45
350 B3 09.101.01 E 46
350 B3 09.101.01 E 47
20000 00 6000
23 0 5000
ROC (ft/mn)
Note: Approved performance, as long as the engine meets the power check criteria, as defined in the Flight Manual for a
clean standard aircraft equipped with the optional Low landing gear (see page 38).
350 B3 09.101.01 E 48
15000 2325 0
350 B3 09.101.01 E 49
20000 18
350 B3 09.101.01 E 50
ISA, ISA + 20C, ISA + 35C
PA (ft) ISO-ISA (C) (m)
ISA + 35 ISA + 20 ISA
225 275 325 375
Note: Typical consumption with clean baseline aircraft and new engine.
350 B3 09.101.01 E 51
350 B3 09.101.01 E 52
PA (ft) ISO-Weight (kg)
Note : Typical consumption with clean baseline aircraft and new engine.
350 B3 09.101.01 E 53
ISA + 35 C
350 B3 09.101.01 E 54
Empty weight equipped a/c + 1 pilot: 1,321 kg - 2,912 lb 1
Payload (kg) (lb)
0ft-0m
Note: Typical mission without reserve, with clean aircraft equipped with the optional Low landing gear (see page 38) and
350 B3 09.101.01 E 55
0ft-0m 1000
350 B3 09.101.01 E 56
0ft-
350 B3 09.101.01 E 57
PAYLOAD / RANGE Increased Internal Gross Weight
Empty weight equipped a/c + 1 pilot: 1,345 kg - 2,912 lb 1
Note: Typical mission without reserve, with clean aircraft equipped with the optional Kit to Increase Internal Gross
Weight to 2,370 kg (5,225 lb), with the standard High landing gear (see page 38) and new engine.
350 B3 09.101.01 E 58
400 24m
350 B3 09.101.01 E 59
524 1000
350 B3 09.101.01 E 60
Proven reliability and availability based on experience
EUROCOPTERs helicopter production programs have developed a strong reputation world-wide for being
fully committed to providing customers with operational, capable aircraft that achieve high availability
combined with cost-effective support systems. To achieve this record of performance, EUROCOPTER has
stressed the importance of working together with its customers to ensure constant feedback on their
demonstrated in-service Reliability, Availability and Maintainability/Testability (RAM) data. The main
objective is to reach the most optimized operational cost ensuring the highest flight safety.
EUROCOPTER has built and delivered ECUREUIL variants for nearly thirty years. The population of the
ECUREUIL family is close to 3,600 helicopters in service world-wide. The total flight hours accumulated at
this date are about 19,000,000 hours. The lead the fleet aircraft has accumulated 27,000 flight hours.
350 B3 09.101.01 E 61
The Maintenance Program specifies the intervals between maintenance operations that are recommended
by EUROCOPTER, irrespective of whether they are mandatory or not.
either be used as is,
or be adapted by each operator to suit his own specific organization, provided he complies with the
maximum intervals.
The following table provides an overview of all inspections. Scheduled inspections with shorter time intervals
have to be added to those with longer time intervals.
Scheduled Airframe Inspection Estimated Man Hour
Daily checks : Pilots task
100 flight hrs periodicity tasks 2,48 MMH
500 flight hrs or 24 months periodicity tasks 1 87 MMH
Airframe Major Inspection Estimated Man Hour
12 years periodicity tasks 200 MMH
Scheduled Engine Inspection
Estimated Man Hour
30 flight hrs periodicity tasks
300 flight hrs periodicity tasks 0,0348 MMH per FH
600 flight hrs periodicity tasks
MMH: Mean Man Hour
FH: Flight Hour
Note : All the hands-on aircraft values mentioned here above are given on the basis of a 20 000 flight
hours life cycle. They refer only to the scheduled inspections for the standard helicopter without
optional equipment in accordance with the Maintenance Program (PRE).
The announced Man Hours are without incoming flight, work preparation, reworking, servicing, Service
Bulletin implementation and unscheduled maintenance.
1 The interval for this T-Inspection will increase to 600 flight hrs (or 24 months periodicity) in the second quarter
350 B3 09.101.01 E 62
Time Between Overhaul (TBO) / Service Life Limit (SLL) 1
TBO (h) TBO (h) SLL (h) SLL (h)
Main Components as per PRE Target as per PRE Target
rev R32 Value * rev R32 Value *
MAIN ROTOR BLADE 20000 20000
SLEEVE 4400 4400
MAIN ROTOR SHAFT UNIT 90000 cycles 90000 cycles
STARFLEX HUB 2400 2400
SPHERICAL THRUST BEARING 6400 6400
MAIN GEARBOX BEVEL REDUCTION GEAR 3000 3000
MAIN GEARBOX EPICYCLIC REDUCTION GEAR 3000 3000
TAIL GEARBOX 3000 2 - 3 3000
BLADE, TAIL ROTOR 4000 4000
TAIL ROTOR TUBE ASSY 9000 9000
SERVO CONTROL, MAIN ROTOR 3000
SERVOCONTROL, TAIL ROTOR 3000
*: Target value within the Maturity Plan under progress.
TBO (h) SLL (h)
Engine TBO (h) Target SLL (h) Target
Value Value *
ARRIEL 2 3500
Time Between Overhauls (TBO):
The component in question must be removed at each interval that corresponds to the value indicated, in
order to undergo the operations in a specialized workshop that will enable it to be put back into service for
the next interval. A TBO is granted with a 10 % operational margin, limited at +300 hours. Some
subcomponents may have a Service Life limit, rated above the TBO limit.
Service Life Limit (SLL):
The service life limit is an airworthiness limit. The component in question must be removed from service
when it reaches the limit indicated.
1 Main component values are given for information purposes only. The reference document is the aircraft
Maintenance Program Manual.
2 This TBO is granted with a +50 hours operational margin.
3 The TBO is reduced to 2400 hrs if the option "Kit to increase Internal Gross Weight to 2,370 kg" is fitted.
350 B3 09.101.01 E 63
EUROCOPTER Maintenance Support Programs
EUROCOPTER offers its clients a comprehensive array of repair and overhaul services to ensure availability
and costs control. This array of services ranges from basic OEM repair and overhaul services up to
comprehensive Parts By the Hour (PBH) maintenance programs.
z The different services are each tailored for one different user profiles and demands, such as
z with a high number of flight hours,
z with a low number of flight hours,
z looking for immediate component availability,
z that wish budget control,
To respond to the different customers demands EUROCOPTER offers the following flexible and modular
z Classical Support
z Standard exchange
z Repair with guaranteed Turn Around Times (TAT)
z Guaranteed Direct Maintenance Costs (DMC)
z Unscheduled Maintenance Insurance Plan
z Parts by the Hour service.
350 B3 09.101.01 E 64
The classical support consists of a comprehensive Initial Provisioning package to sustain aircraft operation.
This package includes Spare Parts, Tools, Test Equipment, etc...
The required level of operational availability determines the quantity and therefore the investment required.
With this support package the Customer bears the responsibility to monitor their repair; manage
obsolescence and to procure the right mix and quantity of components and spare parts.
The Standard Exchange consists in replacing a defective part with a serviceable and interchangeable part
within 48 hours subject to availability. This service is available for equipment, blades and dynamic
Repair with Guaranteed TAT
EUROCOPTER offers for some components a repair with commitment on guaranteed TAT. When this lead
time is exceeded for the repair, EUROCOPTER provides the customer with a standard part exchange
delivery at the same price as agreed for the repair.
Guaranteed DMC
The Guaranteed DMC services offers guaranteed repair and overhaul TATs as well as guaranteed prices.
This addition to the classical repair and overhaul enables the customer to best size its inventory. Price for
this service is calculated per flight hour, thus enabling the customer to spread and predict both his scheduled
as unscheduled maintenance expenses. The guaranteed DMC service is available for dynamic components,
blades and basic equipment.
Unscheduled Maintenance Insurance Plan (UMIP)
With the UMIP, EUROCOPTER gives the customer the option to secure unscheduled maintenance costs
while remaining responsible for the scheduled events (overhaul, life limited part replacement). Price for this
service is calculated per flight hour.
The UMIP service includes component unscheduled repairs and guaranteed parts replacement within 24H
through Standard Exchange based on a dedicated inventory. This service is available for dynamic
components, blades and basic equipment
The Parts by the Hour (PBH) service is a comprehensive program that offers and balances at the same time
guaranteed maintenance costs, reduced inventory and minimized helicopter downtime. This service is
intended for Customers looking for total cost control and high level of aircraft readiness. Price for this service
is calculated per flight hour.
The PBH service includes component unscheduled repairs component overhauls as well as Life Limited part
replacement. Parts replacement is guaranteed within 24H through Standard Exchange based on a dedicated
inventory. This service is available for dynamic components, blades and basic equipment.
350 B3 09.101.01 E 65
Always looking to maximize your efficiency and reduce your costs, Turbomeca, the engine manufacturer has
developed an improved service offering.
Turbomeca range of services covers:
z Classical Repair and Overhaul
z AOG services
z Support By the Hour (SBH) services
Within the Support By the Hour coverage Turbomeca developed specific maintenance packages, as
summarized hereafter.
Standard Coverage : Classic SBH
The classic Support by the Hour (SBH) is a global support service offered to operators to enable them to
maintain the best availability of their engines fleet through a contract arrangement paid by running hours.
The Support by the Hour (SBH) is operated mainly through Standard Exchange supported by Turbomeca
dedicated Corporate Pool.
Customized Coverage: SBH Mission
The new service, Support By the Hour Mission, offers a modular series of comprehensive service and
engine management packages whereby Turbomeca undertakes to guarantee its operator's engine
availability and care.
From basic engine support requirement to fully comprehensive range of additional services, three different
types of packages are offered to operators : Pro, Prime and Privilege.
Turbomeca Internet Web Site - TOOLS
Turbomeca Operator On-Line Support (TOOLS site) is entirely dedicated to helping customers. With
24/7 availability, operators can access important information when they want to from where they want to,
winning precious time and staying head. TOOLS at www.turbomeca-support.com.
350 B3 09.101.01 E 66
With more than 50 years of experience, the EUROCOPTER training centers provide the most
comprehensive, coherent and highest standard helicopter training in the world for pilots and technicians,
Qualification training, allowing operators to comply with regulatory requirements, and services training, more
mission oriented and tailored to the customers operational needs, are addressed.
All training courses are established according to the relevant civil aviation authorities requirements. The
centers are approved by the relevant airworthiness authorities (EASA, FAA, DGAC, LBA, CAA). We are
certified ISO 9001: V2000 and regularly audited by independent organisms such as Vritas, AFAQ
EUROCOPTER training centers provide a wide range of courses and services, from basic training up to
preparation for the most sophisticated civil and military missions.
As part of the full range of services on offer, EUROCOPTER also plays an active role in helicopter pilot
development through its Ab Initio programs.
Centers are equipped with multimedia classrooms. This includes computers overhead projectors and state-
of-the-art means such as Computer Aided Instruction (CAI), Computer Based Training (CBT). Some centers
also have self-learning laboratories.
EUROCOPTER has set up a network of 14 training centers. For detailed information refer to EUROCOPTER
AS350 B3 - Example of basic training course
COURSE THEORETICAL FLIGHT INSTRUCTION
TYPE INSTRUCTION TR1 TR2
Type rating 4 days 5 hours 3 hours
Pilot Instructor pilot conversion 1 - 5 hours
Refresher 1 day 1,5 hours
COURSE REFERENCE THEORETICAL INSTRUCTION
Mechanics (Airframe + Engine)
Refresher 1 week
Blades Maintenance and repair Up to 2 weeks
TR1: For pilot non already qualified on single engine turbine
TR2: For pilot already qualified on single engine turbine.
Note: Length is given as information and depends on pilot or technician qualification or experience.
Complementary courses may be required.
1 Pilot already qualified on AS350 B3 (15 hours mini, within last 12 months, not included in type rating).
350 B3 09.101.01 E 67
Training courses dedicated to Engine Maintenance is also organized by Turbomeca training schools and
approved centers the world over
Up-to-date course calendars, on-line tests and e-learning modules are also available on the Turbomeca
Operator On-Line Support (TOOLS site)
EUROCOPTER provides all the technical publications necessary for safely operating and maintaining its
aircraft cost effectively.
EUROCOPTER technical publications are available on an interactive electronic medium as a standard or in
hard copies as an option.
The OPEN DVD-ROM includes the Maintenance Program (PRE), the Maintenance Manual (MET), the
Wiring Diagram Manual (MCS), the Description and Operation Manual (MDF), the Fault and Isolation Manual
(MFI), the Storage and Preservation Manual (MST), the Repair Manual (MRR), the Standard Practices
Manual (MTC) and the Illustrated Parts Catalogue (IPC).
The component maintenance manual (CMM) is available on DVD-ROM or hard copy, depending on the
Along with the OPEN DVD-ROM, EUROCOPTER provides a hard copy of the Airworthiness Technical
Publication (Flight Manual, Pilots Check List, Master Servicing Manual ) as well as the Service Bulletin
The DVD ROM is available in English or French; it includes the latest information and is updated every
T.I.P.I. (Technical Information Publication on Internet)
T.I.P.I. website is entirely dedicated to provide a real-time issuing service for the following publications:
z Emergency Alert Service Bulletin (formerly Tlex Alert), Alert Service Bulletin , Safety Information
Notice (formerly Tlex Information), Service Bulletin, Information Notice (formerly Service Letter,),
z Airworthiness Limitations Section (ALS),
z FLM revisions,
z List of Applicable Publications (LOAP)
z List of Master Minimum Equipment List (MMEL)
z Each time a publication is issued, the customer is automatically informed by an e-mail.
z The download of the publication in pdf format is possible either directly from the e-mail or after
logging on the T.I.P.I. website.
z A keywords search tool is provided (aircraft family, type of publication, date of edition...).
Address: www.eurocopter.com/services/technical publications/T.I.P.I.
The publications are available in English, French or German depending on the case.
z A small summary, already included in the e-mail, helps the customer to understand quickly the
z Small icons allow the customer to identify immediately the type of information received.
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