Source: https://www.casa.gov.au/standard-page/performance-2013-14
Timestamp: 2016-09-28 10:17:13
Document Index: 36744378

Matched Legal Cases: ['art 02', 'art 101', 'art 61', 'art 61', 'art 149', 'art 149', 'art 149', 'art 149', 'art 149', 'art 149', 'art 21', 'arts 119', 'art 121', 'art 91', 'art 131', 'art 149', 'arts 103', 'art 138', 'arts 42', 'art 29', 'arts 42', 'art 135', 'art 61', 'art 61', 'art 61', 'art 141', 'art 142', 'arts 141', 'art 13', 'art 13', 'art 61', 'arts 42', 'arts 147', 'art 21', 'art 21', 'art 142', 'art 141', 'art 119', 'art 175']

Performance in 2013-14 | Civil Aviation Safety Authority
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This section presents a detailed review of CASA’s performance in 2013-14 against the goals, initiatives and performance measures set out in the CASA Corporate Plan 2013-14 to 2015-16. The goals defined in the Corporate Plan are identical to the deliverables set out in the Portfolio Budget Statements.
For each of CASA’s three corporate goals, this section sets out a detailed report on performance, including a ‘snapshot’ assessment against each measure, using the following keys:
√√√ Ongoing/completed
√√ Substantially completed/issues being managed
√ Delayed
This section also describes CASA’s key future initiatives to support the achievement of each goal.
Of the performance measures set for the three corporate goals in 2013-14, over 84 per cent were met. A small percentage experienced a delay or external factors affecting timing and completion.
The completion of activities currently underway is the key deliverable for 2014-15. On receipt of the Government’s direction through the provision of the Statement of Expectations, CASA will develop detailed strategies and initiatives to meet those expectations.
1. Corporate goal: Comprehensive, consistent and effective regulation to enhance aviation safety
CASA achieved significant progress in developing and applying comprehensive, consistent and effective regulation in 2013-14: 84 per cent of results were assessed as on track or completed, 14 per cent were substantially completed, and 2 per cent were delayed.
A summary of CASA’s key achievements against this goal during 2013-14 is on page 001.
Enhance oversight and surveillance of the aviation industry
Improving CASA’s specialist surveillance capability to oversee:
the increased number of locations used by passenger-carrying operators
remotely piloted aircraft systems (RPAS) industry
the commercial passenger-carrying balloon sector
Deploying resources as appropriate to conduct targeted risk-based surveillance
Result √√√
Certificate management teams and the CASA Surveillance Manual (CSM), supported by Sky Sentinel (a national surveillance tool), have been implemented in all CASA regional offices. All other areas of CASA involved in industry surveillance have been trained in the use of the CSM and Sky Sentinel. Together, these initiatives are providing CASA with a greater ability to deploy resources in a targeted, risk-based manner.
Refining and publishing a comprehensive set of entry control and surveillance procedures and practices for RPAS operators (by December 2013)
Result √√
Entry control and surveillance procedures are being finalised in coordination with associated policy decisions across the organisation. The number of operator certificates for organisations conducting commercial operations now stands at over 100, and these have been entered into the CASA surveillance tool Sky Sentinel. Operational surveillance has been conducted using CSM guidelines and will increase as of July 2014. An Unmanned Operator Certificate (UOC) procedures manual has been written and published on the CASA intranet for internal consideration prior to the expected amendment of Part 101 of the Civil Aviation Safety Regulations (CASR) in late 2014. A new manual of standards and associated handbook will be produced and published on the CASA external website.
Recruiting and/or training appropriately qualified technical staff to enhance CASA’s oversight of commercial passenger-carrying balloons (by June 2014)
CASA appointed an experienced balloon pilot and operator to the role of Balloon Flying Operations Inspector in January 2014.
Ensuring all CASA staff involved in surveillance activity are competent in the use of CASA’s Surveillance Manual, system risk concepts and use of the supporting IT surveillance system
Based on continuous improvement suggestions, a new version of Sky Sentinel was released on 17 February 2014. This version has delivered a more intuitive system for the application of surveillance and increased the ability of users to monitor the safety performance of authorisation holders. The system has also been enhanced to monitor internal performance as prescribed by the CSM. On-site training and at-desk assistance was provided to all CASA offices as part of the rollout. A new user guide was released to coincide with the rollout and an update to the CSM.
Continuing to improve flying training standards and oversight of approved testing officers (ATOs)
Conducting professional development program to transition all ATOs to a Part 61 examiner rating (by December 2014)
The Flying Standards Branch has completed delivery of professional development for all ATOs in multiple locations across Australia.
Conducting entry control courses for training and checking check pilot applicants
The target of December 2013 for conduct of entry control courses for training and checking check pilot applicants was revised due to the deferment of the new CASR Parts relating to flight crew licences and flying training to 1 September 2014. The revised target date is December 2014. The Flying Standards Branch will conduct entry control courses for training and checking examiner and check pilot applicants after 1 September 2014, in accordance with Part 61 legislative requirements.
Implementing the optimal organisational model to deliver regulatory oversight of recreational aviation administration organisations (RAAOs) (by September 2014)
CASA is continuing to work with and provide guidance to RAAOs as they prepare for the implementation of CASR Part 149. Drafting of Part 149 culminated in an exposure draft, and discussion on Part 149 content was undertaken at the Sport Aviation Safety Forum in June 2014. Deeds of agreement were implemented with changes to schedules to introduce safety assurance indicators that correlate to the CSM authorisation holder performance indicator. CASA will optimise the current oversight model until Part 149 reaches implementation and organisations have transitioned. The deed of agreement includes an embedded reporting function, with which all RAAOs are complying. The sport aviation industry is being consulted on deed of agreement reporting requirements for the next financial year; these may include consequences for timely non-reporting of statistics as per previously raised internal audit report recommendations. A safety communication project commenced during the year, involving CASA and RAAOs, to assist with the promotion of safety education to RAAO members. A meeting was held in Sydney with all but one RAAO to discuss a coordinated approach to tackling non-RAAO member operations. Action items carried through to the Sport Aviation Safety Forum in June 2014 saw RAAOs provide feedback contrary to the previous meeting’s outcomes, with many of the previous action items not being supported.
Conducting surveillance events of RAAOs based on risks to aviation safety
Thirty-nine level 2 surveillance events were conducted on the sport and recreational sectors during the year, including surveillance at 21 fly-ins and events, 11 audits of instrument holders/RAAOs, and five audits of light sport aircraft manufacturers, including a benchmarking exercise with the United States Federal Aviation Administration (FAA). Increased staffing for CASA activities in this area has added depth and focus to this surveillance. Surveillance of the RAAOs follows a risk-based approach in which those assessed as having the highest level of risk are audited on the most regular basis.
Conducting scheduled and unscheduled surveillance activity on RAAOs to enhance oversight of their operations
CASA conducts level 2 surveillance events (operational checks) such as ramp checks on RAAO member aircraft at fly-ins and other events, to gauge the level of compliance with legislation. The operational checks also provide CASA with a mechanism to receive assurance that RAAO activities are being conducted safely. CASA conducts level 2 surveillance as part of its comprehensive aviation industry surveillance, which supports the CASA core function of the regulation of aviation safety. CASA conducted 22 ramp checks of sport and recreational participants in the last year, in addition to conducting two industry training events for CASA delegates and presenting at six safety education workshops to industry and six safety management system (SMS) workshops. CASA referred 23 individual coordinated enforcement referrals for further investigation and hosted the 2014 Sport Aviation Safety Forum in Sydney, which was attended by all RAAOs.
Ensuring ongoing competency of CASA delegates and authorised persons through efficient delegate management including, where appropriate, moving to an approved organisational model
Conducting surveillance of delegates and authorised persons exercising CASA’s regulatory powers
CASA revised its policy and procedures on management of industry delegates and authorised persons during the year. The revised policy is ready for management approval. The initial professional development package for airworthiness delegates and authorised persons was completed and received excellent feedback from delegates. Surveillance requirements for delegates and authorised persons have been incorporated into the CSM and Sky Sentinel (surveillance tool), and surveillance is being conducted accordingly. Desktop auditing has been conducted based on information recorded in the Delegate Management Notification System. CASR Part 149 (Approved self-administering aviation organisations) will provide the regulatory framework for the approved organisation model. Part 149 has been drafted by the Office of Parliamentary Counsel and was discussed at the Sport Aviation Safety Forum held in June 2014. Further industry consultations will be conducted through the Standards Consultative Committee and with the broader industry and public early in 2014-15. CASR Part 21J, which introduces a design approved organisational model, commenced in March 2014. All authorised persons will transition to the approved design organisation model over the next four years.
Continuing to run recurrent training for Industry Authorised Persons through the Authorised Persons ‘Professional Development Program’ (PDP)
The relevant areas within CASA continue to liaise to deliver and enhance current training to establish future requirements for authorised persons training.
Implementing phase 2 of the Authorised Persons PDP using distance learning methods (such as competency based training, e-learning, webinars) from July 2013
The relevant areas within CASA continue to work collaboratively to develop and deliver initial and refresher training to authorised persons (conducted by the most appropriate means, including blended e-learning where appropriate).
Initiative1.1.6
Continuing to deliver a series of ageing aircraft educational products, including industry delegate, authorised person, licensed aircraft maintenance engineer and registered operator education programs
Education activities for aircraft type clubs, aero clubs and operators continued. The online ageing aircraft matrix tool was updated with fresh aircraft register data and system requirements were completed for a future production version of the matrix tool. The final stage of the ageing aircraft roadshow series was completed, with presentations held at Moorabbin, Victoria; Geraldton, Western Australia; and Coffs Harbour, New South Wales. A supplemental inspection document article appeared in the May-June issue of Flight Safety Australia addressing industry concerns about the issue.
Continuing to support the development of Australia’s State Safety Program
Continuing development and implementation of CASA’s regulatory safety management program
Publication of a revised Regulatory Safety Management Program (RSMP) has commenced in parallel with the development of subordinate documentation (principally the Safety Systems Manual). Development of the RSMP is currently under consultation. The next version of the RSMP is planned to be presented to senior management for review at the September 2014 Aviation Safety Review Committee meeting. The Safety Systems Manual framework has been completed in preparation for the review and release of Safety Systems Manual chapters over the 2014-15 period. Meetings of the Aviation Safety Review Committee (four), Safety Action Group (six) and Accident Investigation Review Committee (five) were conducted in 2013-14. Improvement of the processes supporting these key safety meetings has substantially been completed and will drive a review of the terms of reference for each meeting.
Being a contributing member to the State Safety Program working group
The State Safety Program (SSP) working group, coordinated by the Department of Infrastructure and Regional Development (DIRD) did not meet this year. DIRD will hold the next SSP working group meeting in 2014-15, pending outcomes from the Aviation Safety Regulation Review. CASA is collecting updates through the Safety Review Committee on the status of SSP ‘safety actions’ assigned to CASA.
Complete the regulatory reform program and continue with the implementation program in a timely manner
Initiative1.2.1
Developing new aviation safety regulations, taking account of best international practice and aligning Australian requirements with relevant overseas practices
Working in conjunction with the Office of Parliamentary Counsel (OPC) to finalise the outstanding parts of the operations regulations (by June 2014)
New CASR Parts 119, 129, 133 and 135 have been finalised and forwarded to the Department of Infrastructure and Regional Development for processing and presentation to the Minister and Executive Council. Drafting of CASR Part 121 is progressing. Initial industry consultations via a Standards Consultative Committee working group were conducted in June 2014 on completed subparts. Drafting of CASR Part 91 is nearing completion. Drafting of CASR Part 131 has also progressed, with the certification, licensing and maintenance subparts drafted by OPC.
Finalising sport and recreational aviation and aerial work regulations (by June 2014)
New CASR Part 149 has been drafted by OPC and has commenced industry consultation. OPC drafting of the remaining sport and recreational aviation CASRs (Parts 103 and 105) has not yet commenced. OPC drafting of the aerial work regulations (CASR Part 138) is underway.
Finalising phase 2 of the maintenance regulations for the non-regular public transport sector (by June 2014)
CASA has made its notice of proposed rule making (NPRM) for small aircraft licensing available to the relevant working group and expects to publish the NPRM in September 2014 for full consultation purposes. CASA has provided its initial drafting instructions to OPC in regard to small aircraft licensing. CASA has undertaken targeted consultation with various large helicopter operators regarding application of CASR Parts 42 and 145 to United States Federal Aviation Regulations Part 29, Airworthiness Standards: Transport Category Rotorcraft. Working group meetings for the application of Parts 42 and 145 to Part 135 operators are expected to be held in November 2014.
Implementing the new aviation safety regulations
Continuing planning work for the implementation of the operations and licensing regulations and phase 2 of the maintenance regulations (by December 2013)
Planning work is underway for the implementation of the operations regulations. The work on the implementation of phase 2 of the maintenance regulations will continue alongside the consultation and development of the regulations.
Completing the necessary internal processes and associated training and communications to industry to allow for the issue of Civil Aviation Safety Regulation (CASR) Part 61 licences from December 2013
Implementation of the necessary internal processes and associated training for the issue of Part 61 licences is underway, following a decision to postpone commencement of the regulations to September 2014. All Part 61 processes have been designed and integrated into procedures manuals and training.
Providing flying training organisations with a Part 141 or Part 142 certificate (by December 2013)
Delivery of new certificates for CASR Parts 141 and 142 is on track for the September 2014 implementation date, including development of the application forms and procedures and the certificates to be issued out of CASA’s European Aviation Processing (EAP) database.
Continuing the transition of Air Operator’s Certificate holders to new fatigue risk management arrangements
CASA has had in excess of 55 Air Operator’s Certificate (AOC) holders already transition to the new prescriptive limits, and three AOC holders are currently being assessed for a trial of their fatigue risk management system (FRMS). Internal processes for approval of the FRMS have proven to be effective and well received. Workshops with industry have been held to develop specific prescriptive limits for balloon operators, helicopter mustering operators and medical transfer operators. To support transition, an interactive workshop with flying operations management software providers was held to ensure software is being developed in a timely manner and the software will support the limitations contained within the new Civil Aviation Order 48.1 Instrument 2013. The CASA assessor’s handbook and assessment worksheet for acceptance of operations under the prescriptive limits is complete.
Achieving continuous improvement by supporting and enabling the new rules through the provision of education and awareness information to CASA staff and industry
An overarching communications strategy for the regulatory reform program has been developed. Specific education and awareness information is being developed for each rule as it is released. CASA has developed the Safety Behaviour: Human Factors for Engineers training package.
Develop effective enforcement methods to secure compliance with aviation safety standards
Making provision for new enforcement procedures and powers for inclusion in Part 13 of the Civil Aviation Safety Regulations 1998 (by December 2013)
The Office of Parliamentary Counsel (OPC) provided a consultation draft of CASR Part 13 to CASA in June 2014. It is expected that the regulations will be made in September 2014.
Seeking amendments to the Civil Aviation Act 1988, including coercive evidence gathering powers and civil penalties (by June 2014)
Result √
The Department of Infrastructure and Regional Development will not progress policy approval of the bill measures until after receipt of the Government’s response to the Aviation Safety Regulation Review, making it unlikely that a Civil Aviation Amendment Bill 2014 for these measures will be moved in 2014.
Evaluating available investigations tracking software and implementing approved software application (by December 2014)
An approach to market was made in October 2013. The procurement process was completed in late July 2014. CASA has approved this project on the basis that it will commence in January 2015, due to funding issues.
Continue reform of the Australian administered airspace
Completing aeronautical risk reviews consistent with the Australian Airspace Policy Statement
The draft Preliminary Airspace Assessment of Brisbane West Wellcamp was published for industry comment on 1 May 2014. Feedback from stakeholders was incorporated into the report, and the report was expected to be released in July 2014. The Western Australian Air Traffic Task Force (Phase 2) report, the Airspace Review of Reef Group, the Aeronautical Study of Gladstone and the Post Implementation Review of Broome and Karratha Airspace have been finalised and published. The draft Aeronautical Study of Port Macquarie has been released for industry comment. The remaining two group/sector studies were completed and forwarded to Airservices Australia for feedback, and were expected to be finalised and published in July 2014.
Completing the Sydney Basin airspace review (by December 2014)
Stakeholder consultation has been conducted and a report is being compiled.
Developing a strategy to extend controlled airspace in areas where radar surveillance exists (by June 2014)
Outcomes are on hold until direction is provided by new government policy. Consequently, the June 2014 timeframe was not met.
Continuing to provide resources to assist ICAO to develop standards and recommended practices for Baro-VNAV approaches
International Civil Aviation Organization (ICAO) standards are included in the Performance Based Navigation Manual, 4th edition. Baro-VNAV instrument approach qualifications will be incorporated in CASR Part 61 to take effect on 1 September 2014.
Establishing Australian regulations and standards based on the ICAO standards and recommended practices for Baro-VNAV approaches
Aircraft and operational requirements have been developed and are incorporated in Civil Aviation Order 20.91.
Developing a methodology to oversee the implementation of Baro-VNAV approach procedures
CASA has developed a cost-effective method for validating Baro-VNAV approach procedures.
Conducting surveillance of the implementation of Baro-VNAV approach procedures
Procedure validation activity is charged to the applicant on a location-specific basis, unlike the earlier en route charging method used for the deployment of area navigation (RNAV) Global Navigation Satellite System (GNSS) approaches. The Department of Infrastructure and Regional Development (DIRD) has convened a group, of which CASA is a member, to examine the deployment of Baro-VNAV approach procedures, including the funding of the validation and the provision of local barometric and temperature readings.
Completing ongoing airspace reviews to determine need for airspace change
Reviewing and developing an implementation plan to support the Western Australian Air Traffic Task Force report (by June 2014)
A draft report on the airspace classification in the Pilbara region has been forwarded to management for review prior to being released for industry comment.
Initiative 1.4.4
Facilitate the development of an air traffic management (ATM) regulatory plan including proposed future ATM standards with Airservices Australia and the Department of Defence
Continuing to update the regulatory framework for ATM and Communications, Navigation and Surveillance (CNS) with particular regard to the Airservices Australia and Defence Air Traffic Control Future Systems (AFS) project for which CASA is the lead safety regulator
Development of an ATM regulatory plan is on hold, subject to outcomes of Aviation Safety Regulation Review recommendations and guidance from DIRD. CASA continued planning with Airservices Australia on the AFS project (OneSKY Australia).
Initiative 1.4.5
Implement Performance Based Navigation (PBN) specifications for Area Navigation (RNAV) and Required Navigation Performance (RNP) as the basis for precision navigation, instrument procedure design, and resultant air traffic separation standards
Continuing to develop relevant and appropriate regulations in a timely manner through the established regulatory project (AS 08/09)
CASA continued implementation of PBN and related mandates for GNSS and Automatic Dependent Surveillance - Broadcast (ADS-B), and implementation of the Back-up Navigation Network (BNN), with the planned withdrawal of some ground-based navigation aids in 2016. Update and revision of PBN-related regulations is ongoing. Transition to PBN is subject to risk due to the potential lack of compliance by industry with ADS-B and GNSS fitment mandates by the required dates.
Identify safety-related trends and risk factors nationally and internationally and promote the development and improvement of the civil aviation safety system
Continuing to improve data analysis and risk reporting mechanisms to determine key aviation safety risks
CASA continues to access and analyse new datasets which have been enhanced through the improvement of surveillance systems. This will lead to better focused and informed operational activities. The trend and alert monitoring methodology continues to improve as new analytical techniques and enhanced data sources are used.
Progressively completing industry sector profiles (by December 2014)
The industry sector profile on the agricultural sector is nearing completion and work has commenced on the mustering sector. CASA’s analysis is continuing to improve as new techniques and data are incorporated and utilised. Following the preparation and endorsement of a list of prioritised options for completing the remaining sectors, work will progressively be commenced throughout 2014. See page 109.
Continuing to develop proactive promotional and educational programs based on identified key aviation safety risks and trends
Communication strategies have been developed and implemented for all key issues (see Initiative 3.2.2). The May-June 2014 issue of Flight Safety Australia was made available as an app for iOS and Android tablet devices, with a total of 3,396 downloads. The Flight Safety Australia news website was launched on 5 May 2014 and can be found at www.flightsafetyaustralia.com
Continuing to work with ICAO and the Safety Management International Collaboration Group on safety performance measurement
The Safety Management International Collaboration Group has published and presented a paper, through the United States Federal Aviation Administration, to the International Civil Aviation Organization (ICAO) on the safety performance measurement approach. Further guidance to service providers on the implementation of this approach is nearing completion. Work on the preparation of guidance material for state agencies has commenced and is expected to be completed by late 2014.
Establishing and maintaining appropriate contact with international aviation specialist organisations, such as the Flight Safety Foundation and the International Society of Air Safety Investigators
CASA maintains membership of the International Society of Air Safety Investigators (ISASI) and attended the August 2013 ISASI international seminar held in Vancouver, Canada. The next ISASI seminar will be held in Adelaide in October 2014 and is organised by the Australian Society of Air Safety Investigators (ASASI). CASA will attend and may present a paper on the operation of CASA’s Sky Sentinel, risk-based surveillance and safety management systems. CASA has commenced exchanging information on analytic techniques and the availability of data sources with both the European Aviation Safety Agency Network of Analysts and the New Zealand Civil Aviation Authority.
Continuing to monitor emerging technologies
Working with ICAO to develop remotely piloted aircraft systems (RPAS) guidance material (by December 2013)
CASA chaired ICAO Unmanned Aircraft Systems (UAS) Study Group meetings for the development of a RPAS Guidance Manual. The RPAS Guidance Manual was completed; ICAO is timing publication to coincide with the Remotely Piloted Aircraft Systems Symposium in March 2015.
Further developing the existing rule set for RPA (by December 2013)
Legal drafting of the rule set was completed in December 2013. A notice of proposed rule making (NPRM) for developments to the rule set was issued in April 2014. A new suite of guidance material has been developed and was included in the NPRM consultation.
Working with ICAO toward the establishment of RPA standards (by November 2014)
The ICAO UAS Study Group has commenced working on ICAO RPAS standards and recommended practices.
Initiative 1.5.4
Continuing to develop appropriate data sharing protocols to make more effective use of Australia’s store of aviation safety related information
Continuing to work in conjunction with the Australian Transport Safety Bureau and other stakeholders
The Australian Transport Safety Bureau (ATSB) and CASA have published their joint statement on safety information data sharing on their respective websites. The ATSB continues to supply a daily summary of all occurrences registered on its database. This data is stored in the CASA data warehouse and is made available through a daily report to CASA operational areas for review and action as appropriate. The ATSB continues to supply CASA with a weekly data transfer from the ATSB database to the CASA data warehouse. This data is used by CASA to produce various trend analysis reports on emerging risks which are addressed through the CASA Safety Action Group. The memorandum of understanding between CASA and the ATSB is currently under review and the protocol chapter on data sharing will be updated by December 2014.
CASA will be involved with the 2014 G20 summit through the issuing of permissions for the large number of foreign State aircraft and charter flight operators involved, involvement with airspace issues and attending regular interagency meetings.
The Sydney Basin aeronautical study is nearing completion and is due to be released in November.
Work will continue on the development and implementation of the regulatory reform program, which includes transitioning the governance of flying training organisations, multi-crew training, checking organisations and design organisations to the new regulations.
2. Corporate goal: Good governance and continuous improvement of organisational efficiency
Of the 45 measures of performance against this corporate goal in 2013-14, 76 per cent were assessed as on track or completed, 22 per cent were substantially completed or were balanced against other emerging and competing priorities, and 2 per cent were delayed due to factors beyond CASA’s control.
A summary of CASA’s key achievements against this goal in 2013-14 is on page 001.
Attract and retain an adequate number of appropriately skilled staff and optimise their capability and performance to meet CASA’s obligations
Preparing for, and negotiating with, CASA unions for the next enterprise agreement (due 1 July 2014)
The CASA Enterprise Agreement (EA) expired on 30 June 2014 and will continue to operate until a replacement EA is negotiated. CASA is preparing its EA bargaining position to align with government requirements and will be guided by the Australian Public Service Commission (APSC) and the Minister’s approval processes. Negotiation with unions will commence once formal approvals are finalised.
Designing and implementing a revised retention strategy (by December 2013)
The revised retention strategy is currently being developed in line with the Workforce Productivity Review Committee outcomes and will be finalised once the committee has endorsed a plan for CASA’s future workforce requirements. The revised strategy will include recommendations in relation to enhancing reward and recognition within CASA in response to the 2013 employee survey results.
Implementing predictive recruitment strategy/approach (by December 2013)
The predictive recruitment strategy/approach has commenced operation. All CASA divisions are utilising this strategy to determine upcoming staffing needs.
Implementing and embedding a succession plan program (by June 2014)
Work on succession planning has been delayed as a consequence of the Workforce Productivity Review Committee activities. Work is due to recommence pending guidance from the committee and will be finalised in December 2015.
Aligning management development with capability requirements
Designing a development program for executives and managers aligned with the required capabilities (by June 2014)
The design of the development program for executives and managers has been designed and will be implemented in line with the implementation of the CASA People Capability Framework, due to commence in December 2014 (see Initiative 2.1.5).
Continuing to develop CASA’s workforce capabilities in the areas of governance, management and leadership
CASA’s workforce capabilities continue to be enhanced through the use of publicly available development activities until the development package for CASA executives and managers is implemented in December 2014. This will be reinforced further by the implementation of the CASA People Capability Framework commencing in December 2014 (see Initiative 2.1.5).
Developing a comprehensive performance management scheme
Implementing a new CASA-wide performance achievement system (by December 2013)
CASA’s performance and communication scheme (PACS) has transitioned to an online format and is now delivered using the Aurion Employee Self Service application. The next stage in the evolution of PACS is the incorporation of revised capabilities and behaviours (arising out of Initiative 2.1.2) in the 2014-15 financial year. Following the development and implementation of the CASA People Capability Framework, a revised performance scheme for Senior Management Group employees will be finalised.
Implementing a performance support process (by March 2014)
Performance support arrangements have been progressively introduced across CASA. This includes individual case management support as well as structured team performance initiatives and management team-building activities. Revised arrangements within the People and Performance Branch have refined the support arrangements being provided to managers and staff within CASA.
Continuously improving CASA’s induction, core mandatory inspector training and ongoing learning and development programs to facilitate the smooth assimilation of new staff into CASA
A review of the Core Regulatory Training Program Part A has been completed. The review incorporated the CASA orientation and induction processes and is currently seeking endorsement through consultation with the wider audience. The CASA Orientation Program has completed its continuous improvement cycle and is now delivered four times a year in Canberra and four times a year in Brisbane. Inspector Lead Audit training has also been reviewed and is now being delivered nationally. Communicating as a Regulator refresher training was rolled out initially to the Operations Division across Australia and has been expanded to include all CASA inspectorate staff. The full Communicating as a Regulator course has now been incorporated into the Core Regulatory Training Program to capture new inspectors joining CASA. To date, 200 staff have attended this training. A full review and redevelopment of the Flying Operations Inspector Mandatory Training package commenced, in accordance with the education policy and a competency-based approach. A review of the existing maintenance training requirements has been completed and, as a result, a new suite of courses has been developed. This includes Systems of Maintenance Civil Aviation Regulation 42 (1988), Approved Maintenance Programs CASR 42 (1998) Subparts J&K, and Reliability Programs CASR 42 (1998) Subpart L. Updating/reviewing the regulatory and technical training needs for the aviation safety regulator roles and updating the training pathways has commenced.
Establishing further programs to build organisational capability as identified in CASA’s strategic workforce plan (by December 2013)
CASA developed and rolled out a number of courses to further build organisational capability. They comprised:
Certificate III Government
Good Administrative Decision Making
Communications Training for the Inspectorate.
To support these certificate courses, short courses in the competencies that are covered in the certificates have been provided to participants. The short courses run concurrently with the certificate courses. These courses will be further reinforced by the implementation of the CASA People Capability Framework due to commence in December 2014 (see Initiative 2.1.5).
Initiative 2.1.5
Creating tools to support systematic and rigorous workforce planning
Developing capability framework to underpin capability statements for critical roles, recruitment, and ongoing workforce planning (by June 2014)
Work on the development of the CASA People Capability Framework will recommence in July 2014, and is due to be finalised in December 2014 following guidance from the Workforce Productivity Review Committee on CASA’s future workforce requirements, and implementation of the CASA 2014-16 workforce plan.
Continuously improve the consistent and efficient delivery of operational activities, regulatory services and other support functions
Further developing quality assurance as part of continuous improvement
Reviewing CASA’s procurement processes and manual (by December 2013)
Review of the procurement processes and manual was completed on 1 November 2013. A redraft of the Procurement Manual was completed in December 2013 and is now subject to further final revision. Publication of the new Procurement Manual is scheduled for September 2014.
Implementing processes for the standardisation and ongoing quality assurance of airworthiness activities across all CASA divisions (by June 2014)
The update of inspector handbooks and related worksheets for CASR Parts 42 and 145, following a post-implementation review, is approaching finalisation. A working group was established to develop an overarching CASA quality assurance policy and quality assurance framework. The policy and framework have been published and the development of documents specifying roles and responsibilities for quality assurance in CASA is underway. A procedures manual for the standardisation of airworthiness activities across all CASA divisions has been prepared.
Identifying a suitable electronic capability to capture and track tasks and action items across CASA
Following detailed analysis, the agreed technically appropriate solution for tracking tasks and actions has been identified. The Microsoft SharePoint platform will be adopted and deployed in a range of areas across the organisation and will be included as the basis for the internet/intranet replacement project currently underway.
Developing a long-term funding strategy to provide a framework for financial sustainability for CASA
Working with the Department of Infrastructure and Transport on the timely preparation of the next long-term funding strategy
This work has been deferred pending the Government’s response to the Aviation Safety Regulation Review.
Improving information technology business processes
Implementing a corporate collaboration platform that provides for enhanced cross business engagement (by December 2013)
In December 2013 CASA executed a contract with EMPIC, the vendor of European Aviation Processing (EAP), for the design and delivery of EAP online services. EAP online services will enable aviation industry members and individuals to complete a selected number of requests online. These services include (but are not limited to):
viewing personal details
self-registering online
viewing flight crew licensing (FCL), maintenance personnel licensing (MPL) and air navigation services (ANS) details
requesting an FCL licence reprint or wallet
viewing the status of submitted requests
viewing FCL endorsement rating and flight test results
booking a flight test.
It is expected that all of these online services will be functional by June 2015. Once EAP is fully implemented, it is expected CASA’s online interface with the aviation industry will be improved, standardisation of CASA business processes will be enhanced and EAP will support the implementation and administration of the new aviation safety regulations. In addition, EAP will provide a more effective and integrated solution for the administration of aviation regulatory processes. This will be achieved through data integrity achieved through predefined screen options and drop-down lists that minimise data entry error. EAP also provides workflows through to CASA staff completing aviation applications.
Implementing CASA’s new regulatory database system covering licensing, registration, exams, organisational approvals and medicals (by December 2014)
Over the past 12 months the EAP implementation project has achieved the following outcomes:
implementation of the FCL module
implementation of the MPL module
implementation of the Organisational Approval and Surveillance (OAS) module:
C147 Maintenance Training Organisations
C21J Approved Design Organisations
C141 Recreational, Private and Commercial Pilot Training School
C142 Integrated and Multi-Crew Pilot Flight Training School
development and implementation of EAP online training for CASA staff
completion of the data cleansing and migration project
transfer of the Medical Records System (MRS) medical certificate data into EAP
transfer of the Drivers Licence Medicals into EAP
transfer of organisational data from the Aviation Industry Regulatory System into EAP.
The project has developed a schedule to implement all required remaining EAP modules by the end of June 2015.
Establishing a standardised and consistent practice for the processing of all regulatory service applications, utilising a single service centre to improve the applicant service experience
Completing the transfer of regulatory service processing activities to the Permissions Application Centre, in conjunction with the upgrade and/or replacement of existing systems (by December 2014)
Performance Based Navigation (PBN) applications processes were transferred to the Permissions Application Centre (PAC) early in the financial year. Transfer of the remaining services has been dependent on the online services project being delivered by the Upgrade/Replace Existing Systems project team. A schedule has been developed to implement the remaining EAP modules by the end of June 2015. While the project will not deliver the complete transfer of new services to PAC by December 2014, significant progress towards the single service centre concept has been made with CASR Parts 147, 141 and 142 and Subpart 21J approvals now able to be issued through the Organisation Approval and Surveillance module in EAP.
Implementing policies and controls in support of government guidelines and best practices for ICT Information Technology Infrastructure Library
Delivering a process maturity roadmap for the improvement of ICT service management processes (by October 2013)
An endorsed maturity assessment and roadmap have been delivered by the ICT Information Technology Infrastructure Library (ITIL) consultancy. This will guide service management improvement activities.
Implementing a program of change towards achieving the roadmap objectives (by March 2014)
A new service management framework was successfully developed with the objective of establishing more transparent, consistent and repeatable processes based on ITIL. This work complements the new and more reliable technology implemented through capital works, thus combining technical capability and a service-oriented culture in an enabling ICT function.
Rationalising the current corporate applications portfolio by mapping extant ICT capabilities against business processes
Delivering a CASA enterprise architecture reference model (by December 2013)
The enterprise architecture forum framework was developed to provide a structured and consistent model for decision-making for both business and technical areas. The design documents for this framework are in the final stages of review and are expected to be implemented early in 2014-15.
Reviewing existing corporate application portfolio for extant ICT capability (by March 2014)
The application portfolio review was completed in June 2014. The results are being used to inform work plan activities to rationalise legacy applications over the coming financial year.
Reviewing IT business processes and functions capability requirements and assess need against existing corporate application portfolio (by July 2014)
The application portfolio review has been completed. Ongoing review of IT business processes has delivered additional capability and enhanced service management. For example, an amalgamated service desk function was introduced, providing central access to all services offered by the Corporate Services division.
Initiative 2.2.7
Reviewing IT strategic direction
Reviewing and updating the IT strategic plan
The IT strategic plan was reviewed and endorsed by the CASA Board and published on the CASA intranet in March 2014. An associated article was published in the internal staff newsletter, Casawary, to raise broader awareness in March 2014.
Delivering a capability roadmap after a review of ICT services to determine current capability and identify gaps (by August 2013)
The capability roadmap was delivered in September 2013.
Initiative 2.2.8
Exploring detailed review/analysis of options and requirements for increasing mobility of CASA workforce
Delivering a strategy paper to provide an approach to deliver the technical capability (by March 2014)
A strategic paper on mobility was developed and endorsed. This paper will guide the implementation of mobility devices into the future.
Implementing a mobility solution using the approach provided by the strategy paper (by December 2014)
A successful trial deployment of mobile devices in operational areas of CASA confirmed the viability and use of the new tools. Formal approval was given to continue providing mobile devices to support CASA operational functions. Mobile devices have been issued as outlined in the mobility solution strategy paper. Further expansion of the deployment will continue where efficiencies can be gained.
Initiative 2.2.9
Establishing a knowledge and information management system that allows CASA to enhance its evidence-based, decision-making capability
Establishing an up-to-date record management and enterprise content management scheme (by December 2013)
Work continues to embed the electronic document and records management system (EDRMS) into daily work practices. Standardised records management structures have been agreed with operational and licensing teams. A digital transition strategy has been developed and endorsed. An evaluation of information and records management practices, conducted by the National Archives of Australia, shows CASA in the top 20 per cent of agencies. Enterprise content management is explicitly part of the revised internet/intranet replacement project (see Initiative 2.2.12).
Completing the data quality project to improve the quality of CASA’s information stores (by June 2014)
Data quality reports have been developed and approved by the relevant business units for five main data areas. An initial data quality dashboard is being trialled. A data quality workshop identified the focus areas for the 2014-15 financial year and a revised project plan is in development for consideration by the Strategic Priorities Committee.
Implementing collaborative tools to improve the efficiency of knowledge and information sharing (by December 2013)
The enterprise data warehouse has been enhanced with additional information and metadata, including geo-tag information where available. These changes are expected to benefit CASA’s corporate reporting and analysis functions. An enterprise search function, allowing a single tool to search across corporate information repositories such as shared drives, the EDRMS, the intranet and the internet, has been released to senior staff and will be made more widely available after a trial period. Further work on additional collaborative tools forms part of the remit for the intranet redevelopment project (see Initiative 2.2.12).
Publication of information management manual incorporating a continuous improvement process (by September 2013)
The Information Management Manual has been approved and published. Additional feedback will be included at an initial review scheduled for September 2014.
Initiative 2.2.10
Development and implementation of online services for the application and payment of regulatory services
Completing development of the CASA online services portal to further enhance service delivery (by December 2014)
Development of the online services portal continued during the year with CASA providing input to the requirements documentation. The portal developed by EMPIC was tested and feedback was provided. Further development is still underway. The following functions are expected to be available in the first quarter of 2014-15 through the online portal:
view FCL, MPL and ANS details
request an FCL licence reprint or wallet
view status of submitted requests.
Developing an online payment capability to enable payment and multiple services (by December 2013)
The development of the online payment facility was completed and delivered by Westpac. The expected delivery into production in December 2013 was delayed until early February 2014 by integration issues with CASA systems. By the end of March 2014, the online payment option was available for the majority of fixed-fee services for aviation medicine, flight crew licensing, aircraft registration and multi-crew pilot licence applications. Usage is increasing.
Initiative 2.2.11
Implementing medical certificate issue at designated aviation medical examiners (DAMEs) office level
Allowing all DAMEs with internet access the facility to provide medical certificates to the applicant at the time of medical examination (by June 2016)
The MRS replacement project is continuing and is on track for implementation by June 2015. A system to allow DAMEs to issue Class 2 certificates (DAME2) from their offices has been developed. A trial is now in progress.
Reducing service complaints associated with the issue of medical certificates
An action plan to reduce delays and improve service delivery was established with the following actions undertaken:
Aviation Medicine web pages updated
certificates and letters for online applications emailed
letters updated to promote and encourage emailing of correspondence/reports (rather than use of the postal service, which often results in delays)
legal letters reviewed by the Industry Complaints Commissioner and recommended changes implemented
requirement added that declarations must be uploaded before applications are submitted online, assisting in the submission of complete documentation
medical facilitator staff recruited to provide regular guidance for complex applications.
Initiative 2.2.12
Improving the CASA website to more efficiently deliver services to the wider aviation community
Completing a CASA-wide project to improve functionality of the existing website in line with industry best-practice web design and delivery standards (by December 2013)
Seven respondents selected from the previous expression of interest process have been invited to tender for the redevelopment of CASA internet and intranet services. The evaluation panel has been selected and briefed and evaluation will commence in August 2014 after tenders close. As part of this process, CASA has engaged closely with the Australian Government Information Management Office within the Department of Finance, to ensure alignment with government directives and best practice models. Pending the outcome of the request for tender process, the project is currently engaged with business representatives to identify the owners of content and ensure that content is correct and current when it is migrated to the new website.
Ensure clearly defined lines of accountability, responsibility and authority across the organisation
Implementing mature risk management practices via enterprise-wide communication, promotion and education programs
Maintaining CASA’s high-level rating in the annual Comcover risk management benchmarking survey
Lower scoring elements identified in the previous Comcover survey report were assessed and measures were developed, where appropriate, to improve CASA’s capability in relation to those elements. Subsequently, in June 2014, CASA received a score of 9.1 out of 10 on the latest Comcover risk management benchmarking survey, making CASA the first Commonwealth agency to achieve a score greater than 9 and placing CASA as the highest performing agency in the Commonwealth. CASA also participated in the Comcover Risk Reference Group in support of the new rules under the Public Governance, Performance and Accountability Act 2013 and the development of the Commonwealth Risk Management Policy.
Undertaking an annual risk management training needs analysis survey of CASA divisions
Direct liaison with regional managers and the inspectorate was conducted throughout the year to gain their input and target any areas of concern. As a result of this consultation, risk management and governance training and education was delivered to five regional offices during 2013-14. Formal training in risk management was further enhanced through the development and implementation of pre- and post-course e-learning modules. Education in practical risk management was also promoted through the delivery of facilitated risk management workshops across the organisation.
Providing an accessible, transparent and rigorous complaint-handling system
Working collaboratively with the other government aviation complaint handlers to improve access to complaint-handling channels and streamline the resolution process
A joint aviation complaint-handling website was launched on 31 October 2013.
Acknowledging all complaints within one working day
Improving governance, oversight and reporting of business change initiatives, programs and projects
Implementing a project management tool set reporting capability (by August 2013)
The Enterprise Project Management (EPM) toolset was deployed into production during July 2013. The July reports from the EPM were provided to the Strategic Priorities Committee and CASA Board in August 2013. Further development, including resource management and benefits management, is now in progress.
Improving CASA’s change and project management framework (by December 2013)
Implementation of the revised CASA change and project management framework is now complete. The final component, CASA’s new Change and Project Management Manual and associated templates, was finalised and endorsed on 1 April 2014. The new framework introduces a more rigorous approach to the management of change in CASA.
Improving CASA’s benefits realisation through its projects and programs (by June 2014)
The implementation of the new benefits management framework is progressing well and already driving increased accountability for project implementation, with reporting on the progress of benefit achievement continuing past the life of each individual project. By October 2014 CASA will have a fully trialled benefits management approach, supported by a complete package of tools for ongoing maturity.
Reviewing and refining, as necessary, the Governance Framework
Updating the Governance Framework biannually with Board endorsement in December each year
A review of the Governance Framework was completed in November 2013 and updated on the CASA intranet. The Board endorsed all amendments at its December 2013 meeting. The next full review and update will be finalised in August 2014 to incorporate the Public Governance, Performance and Accountability Act 2013 and consequential amendments to the Civil Aviation Act 1988.
Initiative 2.3.5
Reviewing and enhancing awareness, prevention, detection, and enforcement with respect to Conflict of Interest, Code of Conduct and Fraud
Reviewing governance and procedures in accordance with the respective policies and submitting as necessary and appropriate through the Ethics and Conduct Committee
CASA’s code of conduct and conflict of interest and fraud policies and procedures were reviewed and remade in 2013.
Consistent with the Government’s deregulation policy, CASA will look to further reduce red tape and minimise administrative burdens on the aviation industry while ensuring that safety is not compromised.
The integration of workforce planning into broader strategic business and financial planning will continue, with the implementation of a revised strategic workforce plan, the CASA People Capability Framework and a new enterprise agreement.
CASA’s focus on the standardisation, rationalisation and modernisation of IT products will continue.
The functionality of CASA’s internal and external websites will be improved in line with industry best practice.
3. Corporate goal: Effective and appropriate relationships with the wider aviation community
Significant progress was made against the goal of maintaining effective and appropriate relationships with the wider aviation community in 2013-14: 94 per cent of the measures for this goal were assessed as completed, on track or ongoing, and 6 per cent were substantially completed.
Maintain constructive working relationships with the Government and other agencies
Maintaining sound working relationships with the Minister for Infrastructure and Transport
Providing accurate information and advice on key aviation safety regulatory issues, in accordance with agreed timeframes
CASA has been responding to ministerial correspondence within required timeframes. CASA has maintained a good working relationship with the Deputy Prime Minister’s Office (DPMO) by liaising with the Department of Infrastructure and Regional Development (DIRD) and DPMO as required.
Maintaining sound working relationships with the Department of Infrastructure and Transport
Continuing to liaise with the Department of Infrastructure and Transport and work collaboratively on all matters of mutual interest
Regular discussions are held with departmental staff on matters of mutual interest to ensure a consistent approach between agencies is maintained. CASA has been providing advice to DIRD on individual matters as required.
Initiative 3.1.3
Maintaining sound working relationships with other Australian Government agencies
Conducting regular executive meetings between CASA and the Australian Transport Safety Bureau to achieve the objectives stated in the memorandum of understanding
The Australian Transport Safety Bureau (ATSB) and CASA continue to maintain a sound working relationship and are committed to a schedule of meetings to exchange views and liaise with each other as documented in the formal memorandum of understanding (MoU). The two agencies met in December 2013 and June 2014. The MoU is currently under review and, pending the Government response to the Aviation Safety Regulation Review, the new version is planned to be signed off in late 2014. The current MoU has been extended.
Conducting regular safety meetings with Airservices Australia
The last quarterly CASA-Airservices Australia meeting was held on 10 June 2014. The next quarterly CASA-Airservices Australia meeting is scheduled for September 2014.
Maintaining appropriate executive-level participation in, and providing advice to, the Aviation Policy Group and Aviation Implementation Group
CASA attended Aviation Implementation Group meetings on 23 August 2013, 22 October 2013, 5 March 2014 and 5 June 2014 and Aviation Policy Group meetings on 16 September 2013, 19 November 2013, 25 March 2014 and 13 June 2014.
Providing accurate and timely advice to other Government agencies as required such as the Department of Finance and Deregulation, Bureau of Meteorology, Australian Maritime Safety Authority and Department of Defence and working collaboratively as required
Information and advice were provided to other government agencies as required and within agreed timeframes.
Encourage a greater acceptance by the aviation industry of its obligations to maintain high standards of aviation safety
Reviewing and updating the CASA safety education framework and policy (by October 2013)
The CASA education policy was endorsed by the Director of Aviation Safety on 21 October 2013. This policy addresses continuous improvement and includes:
a continuous quality improvement process
a curriculum review process
subject advisory panels.
Developing a comprehensive implementation plan has commenced for the transition to the education policy and competency-based training.
Establishing the CASA education centre and completing a feasibility study to deliver ICAO-recognised training programs (by December 2013)
The education centre feasibility study is still outstanding due to changes in the business over the last 12 months. This will be further reviewed in 2015 when the Government’s response to the Aviation Safety Regulation Review is released and the Government’s Statement of Expectations has been provided to CASA.
Extending the use of e-learning and blended learning initiatives
The development of the Flying Operations Inspector Mandatory Training has seen online modules developed and delivered through CASA’s online learning system, CLASS. Additional subject matter such as safety management systems, risk management, CASR Part 21J, Performance Based Navigation and Flight Training Examiner may also be formatted into online modules if required.
Continuing to promote educational and training material to industry through CASA’s learning management system for industry and the Authorised Person Professional Development Program
CASA continues to liaise to deliver and enhance current training and educational material and is establishing future requirements for authorised persons training.
Fostering an awareness of the importance of aviation safety and compliance with the regulations, in industry management and the wider aviation community
Refining the safety promotion stakeholder engagement plan and developing a framework for engaging and communicating with each sector of the aviation industry (by December 2013)
CASA is conducting a coordinated campaign, comprising on-site visits to industry certificate holders as well as AvSafety seminars for the wider aviation community, to promote awareness and understanding of regulatory compliance. Targeted communication strategies continue to be implemented for:
safety management system (SMS)/human factors
This process has been adopted as standard practice for all future campaigns. CASA’s support, attendance and participation occurred at the following key aviation events during the year:
Aircraft Airworthiness and Sustainment Conference, 23-25 July 2013
Aviation Careers Expo, 24 August 2013
Ausfly 2013, Narromine, 12-15 September 2013
Qantas Group Safety Conference, 1 October 2013
Australian Association for Unmanned Systems conference, Unmanned Systems Maritime Applications ‘Navy Rules’, Sydney, 8 October 2013
Regional Aviation Association of Australia National Convention, 9-11 October 2013
Safeskies Australia, 15-17 October 2013
Warbirds Downunder 2013, Temora, 2 November 2013
Busselton Aerofest 2014, 1-2 March 2014
Mooney Aircraft Pilots Association Proficiency Program, 14-15 March 2014
Helicopter Safety Meeting, Fitzroy Crossing, 7-10 April 2014
NatFly Temora, 17-20 April 2014
Aviation Law Association of Australia and New Zealand conference, 7-9 May 2014
Australian Women Pilots’ Association annual conference, 7-11 May 2014
Aircraft Owners and Pilots Association of Australia safety seminar, 24 May 2014
Swinburne University of Technology aviation industry conference, 4-6 June 2014.
Expanding the range of communication channels for promotional and educational programs, using digital delivery capability
Continuing to develop user-friendly applications and interactive multimedia products to maximise access and delivery to our target audiences
An app related to dangerous goods, What Can I Bring, was developed and will be released by September 2014. CASA’s numbers of Twitter, LinkedIn and YouTube followers continued to increase; 47 CASA YouTube videos are now available. Flight Safety Australia magazine is now available as an app and as an online news site updated throughout each week.
Building capacity to support the adoption of safety management systems in the aviation industry
Continuing to develop and publish guidance material to enable effective implementation of safety management systems, especially for small organisations
The handbook/worksheets and sample exposition content that address SMSs for Part 142 flying training organisations were completed in April 2014. Part 141 no longer mandates SMSs. The handbook/worksheets and sample exposition content that address SMSs for Part 119 organisations was completed in June 2014. The development of the new edition of the CASA Safety Management Systems for Aviation - A practical guide resource kit is nearing completion, with publication in September 2014 expected. Work is underway to provide a single source of SMS guidance material in an advisory circular.
Education and promotion with regard to implementation of new regulations
Developing communication, promotional and educational campaigns to enhance industry awareness and understanding of the new regulations
The regulation reform communication strategy continues to be implemented. Key activities included:
production of a series of factsheets and ‘at a glance’ diagrams
improved website content
social media posts (Twitter and LinkedIn)
articles in Flight Safety Australia, The CASA Briefing, and external aviation publications
presentations by Aviation Safety Advisors in regional offices
responses to direct emails sent to CASA’s Licensing inbox
internal communication messages conveyed through the staff newsletter and emails
development of training material for the CASA inspectorate for delivery early in 2014-15.
Conducting a program of targeted face-to-face industry engagement in support of the new regulations
Aviation Safety Advisors conducted presentations for industry on a range of aviation safety issues, with a major emphasis on regulation reform issues.
Participating in and supporting the National Airports Safeguarding Advisory Group
CASA attended the National Airports Safeguarding Advisory Group (NASAG) meeting in March 2014. NASAG guidelines were reviewed and related advice was provided to the Department of Infrastructure and Regional Development (DIRD). CASA provided a briefing on draft CASR Part 175 and NASAG provided feedback to the meeting.
Participating in and providing timely advice to the joint agency Airspace Protection Taskforce
CASA attended Airspace Protection Taskforce (APT) meetings and reviewed APT terms of reference. DIRD has policy papers planned for an additional two key policy areas:
protection from obstacles and hazards around other aerodromes and aviation operations away from aerodromes
protection of Airservices Australia communications, navigation and surveillance facilities and equipment on and off airport.
CASA provided advice to DIRD on policy papers 1, 2 and 3.
Foster strong working relationships with the international aviation community
Maintaining commitment to the memorandum of understanding between CASA, the Department of Infrastructure and Transport, and Airservices Australia, regarding the management of Australia’s ICAO responsibilities
CASA continues to contribute to Australia maintaining its status as a Member State of Chief Importance by:
participating in monthly tripartite meetings and phone conferences with the Australian Council Representative to ICAO and the Australian nominee to the Air Navigation Commission
monitoring Australia’s ICAO expenses and ensuring that CASA’s portion is reasonable.
CASA approved its share of the final budget for the Australian Permanent Mission to ICAO for 2014-15. CASA’s share of the costs is $350,455 (a slight increase from what was anticipated, due to salary and allowances negotiated between the Department of Infrastructure and Regional Development and Australian staff deployed to the office).
Maintaining appropriate participation in ICAO panels and working groups
CASA membership and participation in ICAO panels, working groups and task forces is coordinated by Standards Division, as required. CASA members attended 53 meetings of ICAO panels and working groups this financial year.
Contributing to the establishment of bilateral aviation safety arrangements with other countries and national aviation authorities
CASA continues to make progress in the establishment of bilateral aviation safety arrangements that benefit industry by reducing the duplication of the airworthiness certification process when exporting to another country. In addition, CASA has sought opportunities to advance bilateral arrangements on maintenance, flight simulators and other aspects of aviation safety where they will result in expanded opportunities for industry and reduce regulatory duplication. CASA has sought input from Australian industry to inform the next phase of bilateral approaches for future arrangements. Based on the feedback received, a forward work plan has been developed which will provide a tangible and measurable benefit to industry. Canada - A proposed bilateral arrangement with Transport Canada covering maintenance has been provided to Transport Canada for its review. This follows a period of ongoing consultation and drafting. An arrangement is expected to be signed by the end of 2014. Singapore - After signing a memorandum of understanding on aviation safety and a technical arrangement on maintenance, CASA and the Civil Aviation Authority of Singapore have entered into a technical arrangement on airworthiness certification. The technical arrangement came into effect in February 2014. Hong Kong - A technical arrangement on airworthiness certification between CASA and the Civil Aviation Department of Hong Kong is currently at the stage of requiring approvals from CASA’s Legal Services Division, and is expected to be signed at the Directors General of Civil Aviation conference in Hong Kong in November 2014. New Zealand - CASA and the Civil Aviation Authority of New Zealand have agreed to commence negotiations towards a memorandum of understanding to cooperate on aviation safety. Beneath this, technical arrangements on airworthiness certification and aviation maintenance are expected to be developed. The first stage of oversight visits to examine the other authority’s safety regulations is expected to take place in late 2014.
Undertaking approved activities with Indonesian counterparts through the Indonesia Transport Safety Assistance Package to enhance Indonesia’s aviation safety oversight capacity
CASA coordinated a visit from five Indonesian delegates in May 2014. They attended the Aviation Law Association of Australia and New Zealand annual conference in Melbourne and met with Australian experts to discuss aviation enforcement issues, legal drafting and airport privatisation. CASA also funded a safety promotion project in June, including an Aeronautical Information Service-Aeronautical Information Management workshop presented by ICAO and Annex 14 Manual of Standards implementation workshops held in Jakarta and Makassar. CASA attended the fourteenth meeting of the Indonesia Transport Safety Assistance Package (ITSAP) Project Review Group, held in Perth on 11 June 2014. All CASA proposals and updates were accepted by the group, including proposals to amend existing projects to fund Indonesian attendance at the Australian Aviation Wildlife Hazard Group annual forum in July 2014 and provide additional funding for a technical expert to help the Indonesian regulator certify a new single air navigation service provider. The current phase of ITSAP, which was due to finish on 30 June 2014, has been extended for one year through additional funding of $4.6 million. CASA will undertake additional planning with Indonesian counterparts to develop new projects to be funded under the extension.
Maintaining active engagement with Asia Pacific regulatory counterparts, including through CASA’s role as technical advisor to the Australian representative to the Pacific Aviation Safety Office (PASO) Council
PASO is undergoing an organisational change process initiated as part of the World Bank providing funding to continue PASO’s work. CASA maintains a watch on PASO matters and remains as technical adviser to the Australian PASO Council Representative.
Providing capacity-building assistance to Papua New Guinea, in line with the PNG-Australia memorandum of understanding on cooperation in the transport sector
CASA has not yet begun working with Papua New Guinea through the new funding arrangement. CASA has worked with staff of the Department of Foreign Affairs and Trade (DFAT) and the Civil Aviation Safety Authority of Papua New Guinea (CASA PNG) to propose assistance options, including communication and mentoring, legal services, safety education and promotion, and technical training. CASA has been advised that a ‘covering report’ to a capacity diagnostic of CASA PNG has been supported by DFAT and agreement has been reached to progress with the development of an agency support arrangement between DFAT and CASA PNG. CASA has not yet received a copy of the report. It is expected that further discussions will take place to identify ways in which CASA might assist CASA PNG.
Continuing to participate in ICAO regional safety and technical groups as appropriate
CASA staff, including the Deputy Director of Aviation Safety, attended the Cooperative Development of Operational Safety and Continuing Airworthiness Programme South East Asia (COSCAP-SEA) Steering Committee Meeting held in Bangkok, Thailand, on 25-26 November 2013. CASA is considering exploring opportunities for further engagement with COSCAP-SEA on possible training activities.
Offering appropriate regulatory education, training assistance, and advice, in support of Australia’s engagement in the region, and beyond if appropriate
CASA’s international team continues to assist counterpart regulators, including through the facilitation of information exchange and study visits, when required.
Promote broad and effective consultation and communication with the wider aviation community on aviation safety issues
Continuing to provide accurate and timely information to the wider aviation community on aviation safety issues, including making effective use of the news and social media to deliver key messages
By the end of 2013-14, CASA’s communication presence had built to 3,529 followers on Twitter and 840 followers on LinkedIn. During 2013-14, a total of 150 media releases were issued; 503 tweets were posted; and YouTube videos were viewed more than 125,000 times. The e-newsletter The CASA Briefing now has more than 14,000 subscribers.
Reviewing and refining enterprise wide stakeholder engagement framework (by June 2014)
A draft framework and policy notice has been provided to the Deputy Director of Aviation Safety for clearance.
Investigating feasibility of conducting surveys of the travelling public and aviation industry (by June 2014)
Tender documentation has been drafted and sent to four organisations, with responses due by 18 July 2014. In addition, a questionnaire will be drafted and sent out to industry through CASA’s electronic monthly industry briefing in the second half of 2014.
Exchanging information on important aviation safety matters and other relevant issues with the appropriate consultative groups
Working with consultative groups that appropriately represent the wider aviation community, including the Regional Aviation Safety Forum, Sport Aviation Forum, Airspace Consultative Forum, Standards Consultative Committee and Regional Airspace and Procedures Advisory Committees
The Airspace Consultative Forum (ACF) was held in November 2013, with 32 industry representatives attending. The next ACF is scheduled for September 2014. During the year, 23 Regional Airspace and Procedures Advisory Committee (RAPAC) meetings were held around the country, in capital cities and regional centres. Five RAPAC meetings were held during April and May 2014. Regional Aviation Safety Forums were held in Sydney on 30 October 2013 and 26 March 2014. It is expected that the next meeting will be held later in 2014, following the appointment of CASA’s new Director of Aviation Safety. The Standards Consultative Committee (SCC) met once in plenary during the reporting year. SCC subcommittees and working groups were convened as required.
Resolving in a timely and effective manner action items arising from the above forums, including taking appropriate action on feedback from participants
SCC and Regional Aviation Safety Forum action items are completed in a timely manner.
Reviewing and providing recommendations on regulatory issues affecting activities and participants within the general aviation sector through the General Aviation Task Force
The General Aviation Task Force has provided advice on flight crew licensing and maintenance regulations as a result of formal and informal meetings with industry.
Establishing and facilitating appropriate industry focus groups to address identified safety issues
The Aircraft Separation Advisory Group (ASAG) realigned its approach from focus groups to centralised meetings to reduce the duplication of tasks and the administrative burden. The terms of reference for a joint (industry and portfolio agencies) safety group have been drafted and processes to support the administration of the group are being developed. CASA plans to hold the first meeting of the group following approval of the new administration processes and expects to have a set of recommendations finalised by December 2014. The safety concerns underpinning the Airspace Infringement Task Force (AITF) will be addressed as part of the ASAG’s activities. The CASA Volcanic Ash Working Group (VAWG) terms of reference and the Volcanic Ash Occurrence Response Plan (VAORP) were signed in April 2014, and the inaugural VAWG meeting was held in May 2014. The VAORP was activated in response to two eruptions in the Indonesian archipelago: the Kelut eruption in February 2014 and the Sangeang Api eruption in May 2014. CASA participated in national-level safety groups: Runway Safety Group, International Airways Volcano Watch Operations Group, and Australian Aviation Wildlife Hazard Group (AAWHG). Through the AAWHG, CASA is contributing to the development of recommended practice for wildlife risk assessment and analysis to assist industry to understand and mitigate its wildlife hazard risk.
CASA will continue to improve access to online aviation safety material for the wider aviation community through the ongoing development and release of user-friendly applications and interactive multimedia products.
CASA will continue its high-level participation in International Civil Aviation Organization (ICAO) fora, including the Asia/Pacific Seamless Air Traffic Management Planning Group; the Regional Aviation Safety Group - Asia and Pacific; the Aerodrome Design Working Group; and the Performance Based Navigation Study Group. In addition, CASA will prepare for the ICAO’s second High-level Safety Conference, which will be held in February 2015 and discuss global tracking of aircraft and risks to civil aviation overflying conflict zones.
The development and implementation of industry sector risk profiling will continue.