Source: https://www.silver-cloud-air.com/en/agb/
Timestamp: 2020-07-02 09:48:50
Document Index: 212587259

Matched Legal Cases: ['§ 4', '§ 288', '§ 247', '§ 5', '§ 3', '§ 7', '§ 3', '§ 4', 'Art. 13']

In case of such subcontracting to third party operators, the contract of air transport shall exclusively be concluded between the third party and the customer. The agreement shall not constitute contract for SCA directly or indirectly. SCA does not have any control over the aircraft and bears no responsibility for operative affairs and has no influence on aspects of air transport such as availability, price, maturity, liability, cancelation, duration of the flight, operation, control, safety of the flight and other.
The charter price as provided in the contract includes transportation from the agreed departure point to the place of destination, including snacks and beverages (standard catering) as well as the crew costs, crew hotel accommodation, landing fees, navigation fees, and handling agents.
Additional costs may arise in case of the involvement of ground transport services between airports as well as between airports and city terminals, the use of above-standard catering, in case of special VIP-handling or by use of communication means on board (such as internet, satcom-telephone etc.). Furthermore, additional costs may arise in case of required extension of airport opening hours, procurement of additional traffic rights and special services as well as aircraft de-icing on the ground or its placement in the hangar. Costs for visa and custom stamps, custom fees, airport and passenger fees, taxes and other charges as well as other duties that the passengers are being charged with, are also to be borne by the customer, lastly including country-specific passenger taxes and charges.
The final invoice for the charter price including all additional costs defined in § 4 para. 2 of these General Terms and Conditions will be delivered after the execution of the flight and is due for payment immediately upon receipt. All further costs incurred by SCA in connection with the flight performed for the customer after issuing the final invoice will be invoiced to the customer separately plus a service fee of 10% and must also be settled by the customer immediately after receipt of the invoice.
In case of a delayed payment, SCA may charge the customer with interests according to § 288, § 247 BGB/ German Civil Code. If SCA suffers a severe damage, SCA is entitled to make the appropriate claims. The liability to pay damages ceases or reduces itself if the customer proves that SCA has not suffered a or has suffered a lesser damage as a result of the delayed payment. If any payment is delayed or insufficient, SCA is moreover entitled to cancel the contract and to cancel the booking to the detriment of the customer, who will bear the charges and fees as stated in section 5. SCA is also entitled to refuse the transport of the passengers. Valid currencies are Euro and US-Dollar.
The applicable currency is defined in the respective booking confirmation. Invoices may be paid via wire transfer or credit card (Visa, MasterCard or American Express). In case of credit card payment, an additional service fee of 5% of the invoiced amount will be charged.
§ 5 Withdrawal – cancelation – rebooking – rerouting
the flight cannot be performed through an event of force majeure (in particular storms, earthquakes, floodings, volcanic eruption, fire, accidents, hostage situations, war, unrest, revolution, terrorism, sabotage, strike) or
less than 48 hours of departure: 100% of the charter price.
The afore mentioned time frames are related to the registration of the written cancelation notice at SCA. The withdrawal through the customer needs to be in written form and may occur via mail, email or fax.
In case of a cancelation of a flight with a third party according to § 3, these General Terms and Conditions have preference over the abovementioned rules and will be incorporated into the particular charter contract. The customer is obligated to pay cancelation fees to SCA.
Furthermore, the customer is obligated to pay an administrative fee of 5% of the total charter price to SCA. SCA expressly reserves the right to claim additional costs incurred in relation to such cancelation from the customer. SCA is entitled to apply any monies already received from the customer in satisfaction of such cancelation fees and administrative fees.
§ 7 Transportation of dangerous goods and other items
In case the aircraft is not able to depart at the place of departure at the scheduled time due to passengers, baggage or freight not being ready for boarding in time, or missing travel or other necessary documents, which are in the responsibility of the customer and / or the passenger or due to other actions or omissions of the customer or acting third parties, the customer has the obligation to compensate SCA with all losses, damages, liabilities and costs, including the costs that SCA bears through third party operators according to § 3, as well as the costs, that are being claimed by other passengers. The same obligation arises for the customer and /or passenger, if the cancelation or delay is based on actions that are qualified to put an aircraft or other objects or a person at risk or in case of non-compliance with rightful orders of the flight commander or in case of infringement of legal statutes in regards to the use of an aircraft (also prior, during and after the flight). The customer and / or the passenger indemnify SCA of all claims of a third party that may arise due to the aforementioned actions or omissions and which are being brought against SCA.
Regardless of a potential other liability agreement between customer and passenger or customer and crew, the customer is liable for damages to the aircraft (including the aircraft interiors) that have occurred due to intentional or negligent behavior of passengers or crewmembers.
The accuring costs will be issued and charged like the additional costs mentioned in § 4 In case of an infringement against the smoking ban by a passenger, the customer or a crewmember, a fee to the amount of € 500,00 has to be paid to SCA.
general fee of € 250,00 will be charged in case of transport of an animal.
In case of carriage of children of between 10 to 20 kg body weight and a height of up to (max) 100 cm, SCA provides CARES children saftey belts.
For children under the age of 1 year and/ or 10 kg body weight, the passenger has to provide a child seat that is admissable on board. The child seat has to be mounted and attached to the aircraft seat by the passenger for the whole duration of the flight. SCA does not assume any liability for damages that occur due to the incorrect attachment of the child seat to the aircraft seat or its securing or its inadmissibility for flight transportation.
Please view the list of the TÜV Rheinland of child seats that are qualified for flight transportation.
This preceeding exemption from liability also applies if children over the age of 1 year or with more than 10 kg are being carried on a child seat that has been made available by the passenger, even in case of securement through the CARES children safety belts, provided for by SCA.
The customer and Silver Cloud Air are equally obliged to comply with their duties to inform passengers whosepersonal data are collected and processed in accordance with Art. 13 and 14 DSGVO. In all other respects, the customer and Silver Cloud Air must equally comply with the requirements of the DSGVO and the BDSG. In the event of any breaches of this provision, the person in whose sphere of responsibility this breach occurs shall be solely liable.
There are no financial limits to the liability for Passenger injury or death. For damages up to 113,100 Special Drawing Rights (SDRs) the air carrier cannot contest claims for compensation.
In case of a claim which is above that amount, the air carrier can defend itself against that claim by proving that it was not negligent or otherwise at fault.
In case of a Passenger delay, the air carrier is liable for damages unless the air carrier took all reasonable measures to avoid the damages or it was impossible to take such measures.
The liability for a Passenger delay is limited to 4,694 SDRs.
Destruction, loss or damage to baggage The air carrier shall be liable for destruction, loss or damage to baggage up to 1,131 SDRs.
In the case of checked baggage, it shall be liable even if not at fault, unless the baggage was defective. In the case of unchecked baggage, the carrier shall be liable only if at fault.
Carriage shall be subject to SCA’s current General Terms and Conditions.
WWithout prejudice to applicable safety rules, Passengers are not permitted to carry the following articles into security restricted areas and on board an aircraft, unless the Customer has notified SCA adequately in advance that any Passenger wants to carry any of those articles and SCA has obtained an approval from the relevant authority that such article may be carried on board the aircraft:
Guns, firearms, and other devices that discharge projectiles; devices capable, or appearing capable, of being used to cause serious injury by discharging a projectile, including:
firearms of all types, such as pistols, revolvers, rifles, shotguns, toy guns, replicas and imitation firearms capable of being mistaken for real weapons, component parts of firearms, excluding telescopic sights, compressed air and CO2 guns, such as pistols, pellet guns, rifles and ball bearing guns, signal flare pistols and starter pistols, bows, cross bows and arrows, harpoon guns and spear guns, slingshots and catapults;
items designed for chopping, such as axes, hatchets and cleavers, ice axes and ice picks razor blades, box cutters, knives with blades of more than 6 cm, scissors with blades of more than 6 cm as measured from the fulcrum, martial arts equipment with a sharp point or sharp edge, swords and sabres;
crowbars drills and drill bits, including cordless portable power drills, tools with a blade or a shaft of more than 6 cm capable of use as a weapon, such as screwdrivers and chisels, saws, including cordless portable power saws, blowtorches, bolt guns and nail guns;
baseball and softball bats, clubs and batons, such as billy clubs, blackjacks and night sticks, martial arts equipment;
eexplosives and incendiary substances and devices; explosives and incendiary substances and devices capable, or appearing capable, of being used to cause serious injury or to pose a threat to the safety of the aircraft, including:
ammunition, blasting caps, detonators and fuses, replica or imitation explosive devices, mines, grenades and other explosive military stores, fireworks and other pyrotechnics, smoke-generating canisters and smoke-generating cartridges, dynamite, gunpowder and plastic explosives.