Source: https://www.hotel-kitzhof.com/en/information-about-cookies-and-data-protection.html
Timestamp: 2019-10-16 12:55:51
Document Index: 178619714

Matched Legal Cases: ['Art. 15', 'Art. 16', 'Art. 17', 'Art. 18', 'Art. 18', 'Art. 21', 'Art. 20', 'Art. 7', 'Art. 77']

Thank you for your interest in our website hotel-kitzhof.com (‘website’). The website and the app are operated by Hotel Kitzhof GmbH (‘Hotel Kitzhof’) and offer you, the user (‘user’), the option of learning about the room offerings and the various hotel locations , booking a room if you are interested and there is a vacancy, and contacting us if you have questions.
We take the protection of your personal data seriously and abide by the provisions of data protection laws and other relevant data protection requirements. In the sections below we tell you, as a user of our website, how we handle your data and provide you with an overview of the measures we have implemented to protect personal data.
As changes to laws or changes to our internal corporate processes may make it necessary to change this privacy policy, please read this privacy policy regularly. This privacy policy can be accessed, saved and printed at any time by going to https://www.motel-one.com/en/data-privacy/.
In addition, you can see our data protection information here:
This privacy policy is valid for the online presence of Hotel Kitzhof GmbH, Schwarseestr. 8 - 10, 6370 Kitzbühel, which can be accessed under the domain https://www.hotel-kitzhof.com, as well as various subdomains.
4. Individual processing steps
a.) Type and scope of data processing
Referring URL (the site previously visited
Host name of accessing computer (IP adress)
Time and data of the server request
Volume of data transmitted and access status (file transmitted, file not found, etc.)
This data is used to generate pseudonymised internal statistics that help us to analyse the use of the website, correct errors and improve our services. It is not used for any other purpose related to you individually. In particular, this data is not merged with other data sources. This data is automatically deleted after the statistical assessment. You can prevent your pseudonymised data being used for statistical purposes at any time by using the corresponding setting in your browser software to prevent cookies from being saved on your computer (see para 9.).
b.) Legal basis
In addition, Hotel Kitzhof generally only collects and uses personal data that the user sends when using the website, for example, when booking a room or using the contact form on the website to make an enquiry.
c.) Storage period and data deletion
d.) Minors
a.) Evaluation emal following a stay
After staying at Hotel Kitzhof, customers will receive an email asking them to rate their stay and suggest improvements.
When registering for the Hotel Kitzhof newsletter, the user declared his/her consent to regularly receive a newsletter email containing news, campaigns and offers from Hotel Kitzhof. The personal data that Hotel Kitzhof processes to send the newsletter is not disclosed to other companies. Consent regarding use of your email address can be revoked at any time with future effect (newsletter@hotel-kitzhof.com). In addition, a separate link located at the end of each newsletter can be used to unsubscribe from the newsletter.
You expressly gave the following declaration of consent when you subscribed to the newsletter on our website: https://www.hotel-kitzhof.com/en/newsletter-registration.html and we have logged this consent:
‘I would like to subscribe to the free Hotel Kitzhof newsletter and receive regular news and information about campaigns and offers from Hotel Kitzhof. My email address will not be disclosed to other companies. I can revoke my consent to receive the newsletter with future effect at any time by email newsletter@hotel-kitzhof.com.’
6. Processing and deletion
Hotel Kitzhof may, of its own initiative or at the request of the user, complete, correct or delete incomplete, erroneous or outdated personal data that Hotel Kitzhof has stored in connection with the operation of this website. If these processes are carried out at the request of the user, Hotel Kitzhof may only do so if the user has sufficiently identified him/herself. Identity is verified using a copy of a photo ID – which will of course be deleted immediately after the authentication has been completed – or using criteria that can only be known by the user. Hotel Kitzhof cannot agree to the user’s request if he/she is not properly identified.
In line with statutory provisions, Hotel Kitzhof deletes personal data immediately upon the user’s request, provided there are no mandatory retention obligations to the contrary.
a.) Personal data is handled confidentially and in line with the statutory data protection regulations. Data is not disclosed to third parties without the user’s consent, unless doing so is required to carry out orders, process payments or process requests or it is permitted in accordance with the statutory provisions. External service providers are obliged to handle data confidentially and securely, and they may only use the data as required to carry out their duties.
b.) This is particularly true for any payments processed by external service providers as well as the exchange of data with SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, for the purpose of credit checks if there is a legitimate interest or in the event of non-contractual conduct. SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, stores and transmits data for credit checks to its contractual partners. The user’s legitimate concerns are taken into account in line with the statutory provisions.
c.) Otherwise, personal data is only disclosed if the user has given his/her express prior consent or if doing so is necessary for the prosecution of criminal offences. Personal data is only transmitted to the authorities or government agencies with the right to receive information if doing so is subject to a statutory obligation to provide information or there has been a court ruling to this effect. Your legitimate concerns are taken into account in line with the statutory data protection provisions. Where necessary, we may disclose your data to third parties on the basis of statutory requirements. We only comply with such requests if we are required to do so in line with statutory obligations.
d.) You may revoke the consent to disclose your data at any time and without the need to provide us with a reason.
The protection of personal data is an important corporate principle at Hotel Kitzhof. This is achieved through, among other things, training, a company data protection officer and a written agreement with all employees and external service providers to maintain the confidentiality of data and comply with data protection requirements.
In addition, Hotel Kitzhof takes all reasonable precautions to prevent unauthorised access to users' personal data as well as the unauthorised use or falsification of this data and to minimise the corresponding risks. However, the provision of personal data, whether this is done in person, on the phone or online, always involves risks, and there is no technical system that is completely impervious to manipulation or sabotage.
Hotel Kitzhof uses cookies (i.e. text files) or web beacons (i.e. graphics files), which are stored on the user’s device. These files are used to collect certain user-specific settings and technical information that can be used to identify users. This information shows when and how the user used the website and they allow us to continuously improve the website. Thanks to cookies, users do not have to enter their personal details every time they complete forms on the website. The use of cookies is widespread and a feature of many websites. Cookies are stored on the user’s device, not on the website.
When they first use the Hotel Kitzhof website, users are informed about the use of cookies. Hotel Kitzhof only uses cookies to read information stored by a cookie from the site on the user’s device. By using the website without adjusting the browser settings, the user agrees to the use of cookies as specified in these data protection regulations. Users who do not want cookies stored on their device, who want to delete a stored cookie or who want to be informed when cookies are stored on their device can adjust their browser settings accordingly. For specific information about how to do this, please see the instructions provided with your browser or device.
On behalf of Hotel Kitzhof, Google uses this information to assess your use of the website, to compile reports about website activities and to provide other services related to use of the website and the internet to the website operator. The abbreviated IP address transmitted from your browser as part of the Google Analytics service will not be merged with other Google data. You can prevent cookies from being stored on your device by adjusting the browser settings accordingly; however, if you do this, you may not be able to fully use all of the website’s functions.
b.) CheckEffect:
We use the following plug-ins from Facebook, Instagram. Pinterest and Youtube on our website.
The website contains ‘social plug-ins’ (‘plug-ins’) from the social network www.facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (‘Facebook’). The plug-ins are marked with a Facebook logo or the appendix ‘Facebook Social Plug-in’ (http://developers.facebook.com/plugins). The website contains plug-ins that establish a direct connection between the user’s browser and Facebook’s servers as soon as the user accesses the website. The content of the plug-ins is transmitted directly from Facebook to the user’s browser and integrated into the website by the browser. Motel One has no influence over the scope of the data that Facebook collects with the help of these plug-ins.
As a result of the integration of the plug-ins, Facebook is informed that the user has accessed the corresponding website. If the user is logged into Facebook, Facebook can assign the user to his/her Facebook account. If the user clicks the ‘Like’ button or writes a comment, the corresponding information is transmitted directly from his/her browser to Facebook and stored there.
According to its own information (https://www.facebook.com/help/186325668085084), Facebook saves the date and time of the visit to the site, the website visited and other technical details, such as IP address and browser-related data in order to further enhance Facebook services. The purpose and scope of the data collected and the processing and use of data by Facebook as well as the relevant rights and setting options to protect the user’s privacy can be found in Facebook’s privacy policy (https://www.facebook.com/about/privacy/).
If the user is a member of Facebook and does not want Facebook to collect data about him/her via Motel One and link it with his/her stored membership data, the user must log out of Facebook before visiting the website. However, even if the user is not logged into Facebook, it is possible that Facebook may learn about and save certain data.
If users want to block Facebook social plug-ins in general, they can install and activate a corresponding extension on their browser, such as ‘Facebook Blocker’ (http://webgraph.com/resources/facebookblocker/).
b.) Instagram social plug-ins
Our website uses social plug-ins (‘plug-ins’) from Instagram, which is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA (‘Instagram’) The plug-ins are marked with an Instagram logo, e.g. in the form of an ‘Instagram camera’. When the user accesses our website containing such a plug-in, the browser creates a direct connection to Instagram’s servers. The content of the plug-ins is transmitted directly from Instagram to the user’s browser and integrated into the page. As a result of this integration, Instagram is informed when the user has accessed the corresponding page on our website, even if you do not have an Instagram profile or are not logged into Instagram. This information (including your IP address) is transmitted directly from your browser to an Instagram server in the USA and stored there. If the user is logged into Instagram, Instagram can assign the visit to our website to the user’s Instagram account. If the user interacts with the plug-ins, for example by clicking on the Instagram button, this information will also be transmitted directly to an Instagram server and stored there. The information will also be published on your Instagram account and displayed to the user’s contacts there. Motel One has no influence over the scope of the data that Instagram collects with the help of these plug-ins.
The purpose and scope of the data collected and the processing and use of data by Instagram as well as the relevant rights and setting options to protect the user’s privacy can be found in Instagram’s privacy policy: https://help.instagram.com/155833707900388/ If the user does not want Instagram to assign the data collected on our website to his/her Instagram account, he/she must first log out of Instagram before visiting our website. The user can block the Instagram plug-in from loading with the help of browser add-ons, such as the script blocker ‘NoScript’ (http://noscript.net/).
c.) Pinterest social plug-ins
Our website uses social plug-ins (‘plug-ins’) from the social network Pinterest, which is operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA (‘Pinterest’). The plug-ins can be seen, for example, on buttons with the ‘Pin it’ icon on a white or red background.[A2] When the user accesses our website containing such a plug-in, the browser creates a direct connection to Pinterest’s servers. The content of the plug-ins is transmitted directly from Pinterest to the user’s browser and integrated into the page. As a result of this integration, Pinterest is informed when the user has accessed the corresponding page on our website, even if you do not have a Pinterest profile or are not logged into Pinterest.
This information (including your IP address) is transmitted directly from the user’s browser to a Pinterest server in the USA and stored there. If the user is logged into Pinterest, Pinterest can assign the visit to our website to the user’s Pinterest profile. If the user interacts with the plug-ins, for example by clicking on the ‘Pin it’ button, the corresponding information will also be transmitted directly to a Pinterest server and stored there. The information will also be published on Pinterest and displayed to the user’s contacts there. The purpose and scope of the data collected and the processing and use of data by Pinterest as well as the relevant rights and setting options to protect the user’s privacy can be found in Pinterest’s privacy policy: about.pinterest.com/de/privacy-policy If the user does not want Pinterest to assign the data collected on our website to his/her Pinterest profile, he/she must first log out of Pinterest before visiting our website. The user can block the Pinterest plug-in from loading with the help of browser add-ons, such as the script blocker ‘NoScript’ (http://noscript.net/).
d.) Youtube social plug-ins
The website occasionally provides links (interactive references) to third-party websites for which Hotel Kitzhof is not responsible. Hotel Kitzhof has no influence over the content and design of the linked external sites or the websites that the user accesses via these links. The respective providers are solely responsible for the content and design of these websites as well as for compliance with data protection regulations.
•According to Art. 15 GDPR, you can request information from us about your personal data that we process. In particular, you can request information about the purposes of processing, the categories of personal data, the categories of recipients to whom the personal data has been or will be disclosed, the planned storage period, the existence of the right to request correction or deletion of personal data or restriction of processing of personal data or to object to such processing, the right to lodge a complaint, any available information as to its source when personal data is not collected by us, transmission to a third country or to an international organisation, and about the existence of automated decision-making, including profiling and, in such cases, meaningful information about the logic involved.
•According to Art. 16 GDPR, you have the right to request the immediate correction of inaccurate personal data or to have incomplete personal data completed.
•According to Art. 17 GDPR, you can request the deletion of your personal data we have stored if the processing is no longer necessary to exercise the right to freedom of opinion and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.
•According to Art. 18 GDPR, you can request the restriction of the processing of your personal data if the accuracy of the personal data is contested by you, the processing is unlawful, we no longer need the data and you oppose the deletion of the personal data because you need them to assert, exercise or defend legal claims. You also have the rights under Art. 18 GDPR if you have objected to the processing in accordance with Art. 21 GDPR.
•According to Art. 20 GDPR, you can request that your personal data which you have provided to us be given to you in a structured, commonly used and machine-readable format or to have your personal data transmitted to another controller.
•According to Art. 7 (3) GDPR, you can revoke consent which you have granted us at any time. If you do so, we will no longer be able to continue the data processing based on this consent in future.
•According to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority. In general, you can contact the supervisory authority in your usual place of residence, your place of work or our corporate domicile for this purpose.
Hotel Kitzhof may change these data protection regulations or the content of the website at any time without prior notice, or it may change or block access to this website.
17. Questions about data protection and contact
Users can contact Hotel Kitzhof at any time if they would like their personal data corrected, blocked or deleted. In addition, Hotel Kitzhof shares information about the user data it has stored as well as the origin and recipients of such data and the purpose for which it has been stored.