Source: https://gdpr-expert.com/article.html?mid=6&id=12
Timestamp: 2020-04-10 00:09:16
Document Index: 354896180

Matched Legal Cases: ['Art. 13', 'Art. 15', 'Art. 16', 'Art. 18', 'Art. 20', 'Art. 21', 'Art. 22', 'Art. 19', 'Art. 34', '§ 25', '§ 26', '§ 28', '§ 27']

GDPR.expert, a unique tool developed by IT IP LAW GROUP EUROPE to analyze the new EU Regulation on personal data Article 12 : Transparent information, communication and modalities for the exercise of the rights of the data subject - GDPR.expert
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There is no recital in the Directive related to article 12.
Article 12 requires the controller to provide procedures and mechanisms for the data subjects to exercise their rights.
A principle of transparency is proclaimed: any information to the public or to the data subject should be easily accessible and easy to understand in a concise and transparent form, and formulated in clear and simple terms - in particular for any information addressed specifically to a child. It applies both to the exercise of the right to information (Art. 13 and 14) and to the right to access (Art. 15 ), the rights to rectification and erasure (Art. 16 and 17), the right to limitation of processing (Art. 18), the right to data portability (Art. 20 ), the right to object (Art. 21 ), the right not to be subject to automated individual decision-making (Art. 22), and regarding the obligation of official notification (Art. 19) And finally, that of the right to communication of a personal data breach (Art. 34).
The information may be provided in writing or by other means, if necessary, electronically, if this is appropriate. If the data subject exercises his or her right in an electronic form, the information can usually be provided electronically, unless the data subject requests it otherwise. If the data subject so requests, the information can even be provided orally, provided that the identity of the data subject is demonstrated by other means.
It is the responsibility of the controller to facilitate the exercise of the rights referred to in Articles 15 to 22 above. In case of application of Article 11, (2) concerning processing that does not require identification, the controller cannot deny the rights of the data subject, unless proven not being able to identify them.
Maximum times for response are provided. Thus, for the rights envisaged in Articles 15-22 , the information must be provided promptly and in any event within one month of receipt of the request. This period may be extended by two months if necessary, given the complexity and the number of requests. In this case, the data subject must be specifically informed of the postponement reasons, within one month of receipt of the request. If the controller does not give any response to the request made by the data subject, he or she shall inform them of the reasons for his inaction and of the possibility to lodge a complaint with a supervisory authority, without delay and within one month of receipt of the request at the latest.
The principle of free exercise of rights is generalized to provide information under Articles 13 and 14 and to proceed with all communication and take any measure under Articles 15 to 22 and Article 34.
When any requests by a data subject are manifestly unfounded or excessive, in particular due to their repetitive character, the controller may either require the payment of a reasonable fee based on administrative costs or refuse to reply. In both cases, it is up to the controller to demonstrate clearly the unfounded or excessive nature of the request.
Without prejudice to Article 11 which provides for an exception based on the rights set in Articles 15 to 20 if the processing does not require identification when having reasonable doubts as to the identity of the person making the request referred to in Articles 15 to 21, it may request the provision of additional information necessary to confirm the identity of the data subject.
The provision states - which is new – that the information to be provided on the basis of Articles 13 and 14 could be accompanied by standardized icons to provide a good overview of the respective processing that should be easily visible and clearly legible and understandable. By delegation, the Commission could accept rules to determine the information presented by the icons as well as the procedures for their standardization.
The Directive did not include a general provision on the general mechanisms for the exercise of rights.
These varied from a national legislation to another, where the rest of the mechanisms for each right were provided for with more or less precision.
The implementation of Article 12 will require a thorough review - or even new right to be set – relevant internal procedures to meet the various requests of the data subjects or simply to make the disclosures required by the Regulation.
Strangely, the exercise of rights is not subject, as a rule, to the provision of proof of the applicant's identity, which opens the way to abuse. Caution nevertheless would require the controller to make sure in data subject’s identity before transmitting, if any, any information of a confidential nature.
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1. The controller shall establish procedures for providing the information referred to in Article 14 and for the exercise of the rights of data subjects referred to in Article 13 and Articles 15 to 19. The controller shall provide in particular mechanisms for facilitating the request for the actions referred to in Article 13 and Articles 15 to 19. Where personal data are processed by automated means, the controller shall also provide means for requests to be made electronically.
2. The controller shall inform the data subject without delay and, at the latest within one month of receipt of the request, whether or not any action has been taken pursuant to Article 13 and Articles 15 to 19 and shall provide the requested information. This period may be prolonged for a further month, if several data subjects exercise their rights and their cooperation is necessary to a reasonable extent to prevent an unnecessary and disproportionate effort on the part of the controller. The information shall be given in writing. Where the data subject makes the request in electronic form, the information shall be provided in electronic form, unless otherwise requested by the data subject.
3. If the controller refuses to take action on the request of the data subject, the controller shall inform the data subject of the reasons for the refusal and on the possibilities of lodging a complaint to the supervisory authority and seeking a judicial remedy.
4. The information and the actions taken on requests referred to in paragraph 1 shall be free of charge. Where requests are manifestly excessive, in particular because of their repetitive character, the controller may charge a fee for providing the information or taking the action requested, or the controller may not take the action requested. In that case, the controller shall bear the burden of proving the manifestly excessive character of the request.
5. The Commission shall be empowered to adopt delegated acts in accordance with Article 86 for the purpose of further specifying the criteria and conditions for the manifestly excessive requests and the fees referred to in paragraph 4.
1. The controller shall take appropriate measures to provide any information referred to in Articles 14 and 14a and any communication under Articles 15 to 19 and 32 relating to the processing of personal data to the data subject in an intelligible and easily accessible form, using clear and plain language. The information shall be provided in writing, or by other means, where appropriate electronically. Where the data subject makes the request in electronic form, the information may as a rule be provided in electronic form, unless otherwise requested by the data subject. When requested by the data subject, the information may be given orally provided that the identity of the data subject is proven.
1a. The controller shall facilitate the exercise of data subject rights under Articles 15 to 19. (...) In cases referred to in Article 10 (2) the controller shall not refuse to act on the request of the data subject for exercising his/her rights under Articles 15 to 19, unless the controller demonstrates that he/she is not in a position to identify the data subject.
2. The controller shall provide (...) information on action taken on a request under Articles 15 and 16 to 19 to the data subject without undue delay and at the latest within one month of receipt of the request (...). This period may be extended for a further two months when necessary, taking into account the complexity of the request and the number of requests. Where the extended period applies, the data subject shall be informed within one month of receipt of the request of the reasons for the delay.
3. If the controller does not take action on the request of the data subject, the controller shall inform the data subject without undue delay and at the latest within one month of receipt of the request of the reasons for not taking action and on the possibility of lodging a complaint to a supervisory authority (...).
4. Information provided under Articles 14 and 14a (...) and any communicati on under Articles 16 to 19 and 32 shall be provided free of charge. Where requests from a data subject are manifestly unfounded or excessive, in particular because of their repetitive character, the controller (...) may refuse to act on the request. In that case, the controller shall bear the burden of demonstrating the manifestly unfounded or excessive character of the request.
4a. Without prejudice to Article 10, where the controller has reasonable doubts concerning the identity of the individual making the request referred to in Articles 15 to 19, the controller may request the provision of additional information necessary to confirm the identity of the data subject
Obligation to Disclose the Identity of the Controller
§ 25 DSG 2000
(1) In the case of transmissions and communications to data subjects, the controller shall disclose his identity in an appropriate manner, so that the data subjects can pursue their rights. In the case of data application subject to notification, communications to the data subject shall carry the controller registration number.
(2) Where data from a data application are used for purposes of a person other than the controller, without said person receiving a right of disposal and thereby the status of a controller over the used data, the communication to the data subject shall give the identity of the person for whose purposes the data are used as well as the identity of the controller from whose data application the data originate. If this concerns a data application subject to notification, the controller’s registration number shall be included in the correspondence. This obligation applies to both the controller and the person in whose name the correspondence to the data subject is communicated.
§ 26 DSG 2000
(1) A controller shall provide any person or group of persons with information about the data being processed about the person or the group of persons who so request in writing and prove his/her identity in an appropriate manner. Subject to the agreement of the controller, the request for information can be made orally. The information shall contain the processed data, the information about their origin, the recipients or categories of recipients of transmissions, the purpose of the use of data as well as its legal basis in intelligible form. Upon request of a data subject, the names and addresses of processors shall be disclosed in case they are charged with processing data relating to him. If no data of the person requesting information exist it is sufficient to disclose this fact (negative information). With the consent of the person requesting information, the information may be provided orally alongside with the possibility to inspect and make duplicates or photocopies instead of being provided in writing.
(3) Upon inquiry, the person requesting information has to cooperate in the information procedure to a reasonable extent to prevent an unwarranted and disproportionate effort on the part of the controller.
(4) Within eight weeks of the receipt of the request, the information shall be provided or a reason given in writing why the information is not or not completely provided. The information may be refused if the person requesting information has failed to cooperate in the procedure according to para. 3 or has not reimbursed the costs.
(6) The information shall be given free of charge if it concerns the current data files of a use of data and if the person requesting information has not yet made a request for information to the same controller regarding the same application purpose in the current year. In all other cases a flat rate compensation of 18, 89 Euro may be charged; deviations are permitted to cover actually incurred higher expenses. A compensation already paid shall be refunded, irrespective of any claims for damages, if data have been used illegally or if the information has otherwise led to a correction.
§ 28 DSG 2000
(3) § 27 para 4 to 6 shall also be applied in the cases of paras 1 and 2.