Source: https://articles.your.rentals/en/articles/1819154-property-manager-terms-conditions
Timestamp: 2019-11-21 20:48:16
Document Index: 355525426

Matched Legal Cases: ['§6', '§7', '§7', '§7', '§7', '§7', '§7', '§8', '§8', '§8', '§8', '§8', '§9', '§10', '§11', '§11', '§11', '§11', '§12', '§13', '§14', '§15', '§16', '§17', '§18', '§19', '§20', '§21', '§22', '§23', '§24', '§25']

“Platform” and “Service” means the software provided by Your.Rentals A/S and available on www.your.rentals and sub-domains (the “Your Rentals Site”).
We provide Your.Rentals as an online service, meaning that all services provided are in digital form and no hard copies of data or services will be made available. Your.Rentals provides an online management service for Accommodations which takes the form of a software platform which can be used by you to distribute your Listing(s) to supported Sales Channels and sell nights in the Accommodation you own, manage or have authority to represent.
Property managers may register online with Your.Rentals for a User account to list their Accommodation in order to receive bookings through the Sales Channels. All User accounts must have a verified email address and a verified mobile phone number to be activated. By registering a User account, you agree to the following responsibilities:
Ensure that you have the rights to upload all content to your Listing, including copyright on any images that you upload;
Report problems to us that you encounter during the Guest’s rental period or no later than 24 hours after check-out using the “Report a problem” link found on the booking details page;
Accordingly, you represent and warrant that you are legally entitled to advertise for rental the Accommodation represented by any Listing you publish using the Service. Specifically, you represent and warrant that any Listing you publish and the booking of, or a Guest's stay at, an Accommodation in a Listing you post: (i) will not breach any agreements you have entered into with any third parties, such as homeowners associations, lease or rental agreements, and (ii) will (a) be in compliance with all applicable laws (such as zoning laws and laws governing rentals of residential and other properties), Tax requirements, Intellectual Property laws, and rules and regulations that may apply to any Accommodation included in a Listing you post (including having all required permits, licenses and registrations), and (b) not conflict with the rights of third parties. Your.Rentals assumes no responsibility for a Property Manager’s compliance with any agreements with or duties to third parties, applicable laws, rules and regulations. Your.Rentals reserves the right, at any time and without prior notice, to remove or disable access to any Listing for any reason, including Listings that Your.Rentals, in its sole discretion, considers to be objectionable for any reason, in violation of these Terms, or otherwise harmful to the Service.
§6 Account Plans
To meet the needs of different Users, we provide a choice of Account Plans which you may select for your Account. You can read the details and commercial terms of our Account Plans here.
The Business Plan and Pro Plan provide you with access to Payouts before check-in, and as such, your Account must be in the name of a registered Business which has been verified by Your.Rentals (“Business Verification”) before these Account Plans are activated. If you have applied for a Business Plan or Pro Plan, while your Business Verification is pending, your Account will have the same commercial terms as the Personal Plan which does not require Business Verification. Any Bookings confirmed while your Business Verification is pending will have the same commercial terms applied as the Personal Plan.
Your.Rentals reserves the right to adjust the commercial terms of Account Plans at any time, including the applicable Fees and Payout terms. All affected Account holders will be notified of such changes in advance by email, and your continued use of the Service after such notification shall be deemed as your acceptance of such changes.
§7 Management of Bookings
§7.1 Accepting and Declining Bookings
§7.2 Cancellation of Bookings
§7.2.1 Cancellation by Guest
§7.2.2 Cancellation by You
§7.2.3 Cancellation Fees
By cancelling a Confirmed Booking, you agree that the Fees already invoiced and incurred for such booking are non-refundable (“Cancellation Fees”). You agree to pay us these Fees either by way of a deduction from your next Payout, upon request in our software prior to cancelling the booking, or upon presentation of an invoice from us, at our discretion. We always display to you the Cancellation Fee amount when you cancel a Confirmed Booking, and the action of cancelling a Confirmed Booking by you confirms your agreement to pay us these Cancellation Fees.
§8 Other booking settings
§8.1 Mandatory Extras
Mandatory Extras that are to be paid upon check-in are strictly forbidden. Cleaning may be defined by you as a Mandatory Extra with a price in your Listing. Fees for Cleaning when it is a Mandatory Extra are collected by us from the Guest when booking, and we do not apply any Fees to this charge. You agree to input Cleaning costs at your cost price and not to manipulate your Rental rate and Cleaning costs to offset the level of your Fees.
§8.2 Optional Extras
§8.3 Local taxes
§8.4 Security Deposits
You may elect to require a Security Deposit from the Guest by defining this in your Listing. Should you require a Security Deposit from a Guest, as defined in your Listing at the time the Booking or Booking Request was created, we will guarantee approved claims for damages by you up to this amount in the event that the claim for damages cannot be resolved directly with the Guest by you, or any insurance held by you or your Guest does not cover the approved claims for damages.
§9 Fees for using the Service
Your.Rentals charges two (2) Fees per Confirmed Booking, a Service Fee and a Booking Fee. Each of these fees are calculated on your Rental Rate minus any discounts you have applied. The Service Fee is charged at a rate depending upon your active Account Plan at the time the booking is confirmed. The Booking Fee is charged at a fixed rate regardless of your Account Plan. The Booking and Service fees per Account Plan are published here and may be amended from time to time at our discretion.
§10 VAT
Our Fees are VAT applicable and the application of VAT is assessed depending upon your legal entity type (private person or company) and your country of residence or company registration. Unless otherwise stated, VAT is included in our fees.
If your account is registered to a company with registration within the EU, you agree to submit a valid VAT number to enable VAT to be “reverse charged” and not added to the Fees we charge you.
§11 Payouts
§11.1 Calculation of Payout amount
Payout = ((Rental rate - Discounts) - Fees) + Cleaning fee
Be aware that you may choose to set your Rental Rates by entering either Gross rates (price to guest) or Net rates (your payout amount). More information about setting rates correctly can be found here.
§11.2 Payout Terms
By default, you will receive a separate Payout for each confirmed booking. Your Payout Terms are determined by the Account Plan that was active at the time the booking was confirmed. Payout Terms per Account Plan are published here and may change at our discretion.
§11.3 Payout Currency
When you create your account, you set your account currency. You must set your rates and other prices in your selected currency. All financial information in your account is calculated in your selected currency. Payouts are made to you in your selected currency, regardless of the booking currency which may differ for each booking. As such, you accept that small variations due to exchange rate fluctuations may occur.
§12 Dispute Resolutions
§13 Information Storage
Your.Rentals stores the following information: all relevant data pertaining to users’ accommodation including descriptive texts, rich media such as photos and videos, prices and availability; personal and company data you give us in the sign up process. All data will be shared with third party sites such as Sales Channels, agents or property providers by your agreement.
§14 Security
Your.Rentals undertakes to make its best efforts to keep its users’ data confidential and to distribute it only to authorised parties. You are requested to keep backups of your own data and in the event of a data loss Your.Rentals does not guarantee to keep copies of your data. You are responsible for the accuracy of your own data and for checking the quality of the data on a frequent basis.
§15 License
§16 Warranties and Limitations
§17 Interruptions in our service
Whilst Your Rentals take every care to maintain the continuity of our site, the Internet is not always a stable medium, and errors, omissions, interruptions of service and delays may occur at any time. As a result, Your Rentals does not accept any on-going obligation or responsibility to operate the Your Rentals Site or any particular part of it.
§18 Abuse
§19 Breach
§20 Termination
If you wish to unlist any or all of your Listings, this can be done from the Listings page. If you no longer wish to have an account in Your.Rentals, the account can be permanently deleted by contacting us at support@your.rentals from your registered email address. In the event that you wish to permanently delete your account, you agree to honour any existing Confirmed Bookings. Your account may only be permanently deleted when all Confirmed Bookings have completed. When an account is deleted, this Agreement is terminated.
§21 Limitation Of Liability
§22 Modification of terms
§23 No partnership or joint venture
Nothing in these Terms or in your use of the Your Rental site creates, or is intended to establish, any partnership or joint venture between Your Rentals and You.
§24 Miscellaneous
§25 Jurisdiction