Source: https://www.lemonlawamerica.com/arkansas-lemon-law/
Timestamp: 2020-08-11 19:27:13
Document Index: 492755618

Matched Legal Cases: ['§ 3', '§ 3', '§ 1', '§ 5', '§ 5', '§ 2', '§ 4', '§ 4', '§ 6', '§ 6', '§ 3', '§ 7', '§ 7', '§ 10', '§ 10', '§ 12', '§ 12', '§ 13', '§ 13', '§ 14', '§ 14', '§ 4', '§ 703', '§ 703', '§ 17', '§ 17', '§ 4']

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This subchapter shall be known and may be cited as the “Arkansas New Motor Vehicle Quality Assurance Act”
“Collateral charges”means those additional charges to a consumer wholly incurred as a result of the acquisition of the motor vehicle. For the purposes of this subchapter, collateral charges include, but are not limited to, manufacturer-installed or agent-installed items, earned finance charges, sales taxes, title charges, and charges for extended warranties provided by the manufacturer, its subsidiary, or agent;
“Consumer”means the purchaser or lessee, other than for the purposes of lease or resale, of a new or previously untitled motor vehicle, or any other person entitled by the terms of the warranty to enforce the obligations of the warranty during the duration of the motor vehicle quality assurance period, provided the purchaser has titled and registered the motor vehicle as prescribed by law;
“Incidental charges”means those reasonable costs incurred by the consumer, including, but not limited to, towing charges and the costs of obtaining alternative transportation which are directly caused by the nonconformity or nonconformities which are the subject of the claim, but shall not include loss of use, loss of income, or personal injury claims;
“Person” means any natural person, partnership, firm, corporation, association,joint venture, trust, or other legal entity;
“Warranty”means any written warranty issued by the manufacturer, or any affirmation of fact or promise made by the manufacturer, excluding statements made by the dealer, in connection with the sale or lease of a motor vehicle to a consumer which relates to the nature of the material or workmanship and affirms or promises that such material or workmanship is free of defects or will meet a specified level of performance. .
History. Acts 1993, No. 285, § 3; 1993, No. 297, § 3; 1995, No. 302, § 1
Arkansas Lemon Law 4-90-404. Notice by consumer – Disclosure by manufacturer, agent, or dealer.
1. At the time of the consumer’s purchase or lease of the vehicle, the manufacturer, its agent, or an authorized dealer shall provide to the consumer a written statement that explains the consumer’s rights and obligations under this subchapter.
1. The manufacturer shall clearly and conspicuously disclose to the consumer, in the warranty or owner’s manual, that written notice of the nonconformity is required before the buyer may be eligible for a refund or replacement of the vehicle.
History. Acts 1993, No. 285, § 5; 1993, No. 297, § 5; 1995, No. 302,
§ 2.Arkansas Lemon Law 4-90-405. Required warranty repairs.
History. Acts 1993, No. 285, § 4; 1993, No. 297,
§ 4.Arkansas Lemon Law 4-90-406. Failure to make required repairs.
3. If the manufacturer fails to notify and provide the consumer with the opportunity to have the vehicle repaired at a reasonably accessible repair facility or fails to perform the repairs within the time periods prescribed in this subsection, the requirement that the manufacturer be given a final attempt to cure the nonconformity does not apply and a non rebuttable presumption of a reasonable number of attempts to repair arises.
A. If the manufacturer, its agent, or authorized dealer has not conformed the motor vehicle to the warranty by repairing or correcting one (1) or more nonconformities that substantially impair the motor vehicle after a reasonable number of attempts, the manufacturer, within forty (40) days, shall:
i. At the time of its receipt of payment of a reasonable offset for use by the consumer, replace the motor vehicle with a replacement motor vehicle acceptable to the consumer; or
ii. Repurchase the motor vehicle from the consumer or lessor and refund to the consumer or lessor the full purchase price or lease price, less a reasonable offset for use and less a reasonable offset for physical damage sustained to the vehicle while under the ownership of the consumer.
2. (A) The consumer shall have an unconditional right to choose a refund rather than a replacement. (B) At the time of such refund or replacement, the consumer, lienholder, or lessor shall furnish to the manufacturer clear title to and possession of the motor vehicle.
History. Acts 1993, No. 285, § 6; 1993, No. 297, § 6; 1995, No. 302,
§ 3.§Arkansas Lemon Law 4-90-407. Refunds.
b. If the manufacturer makes a refund to the lessor or lessee pursuant to this subchapter, the consumer’s lease agreement with the lessor shall be terminated upon payment of the refund and no penalty for early termination shall be assessed.
c. If a replaced vehicle was financed by the manufacturer, its subsidiary, or agent, the manufacturer, subsidiary, or agent may not require the buyer to enter into any refinancing agreement concerning a replacement vehicle that would create any financial obligations upon the buyer beyond those of the original financing agreement.
History. Acts 1993, No. 285, § 7; 1993, No. 297,
§ 7.§ Arkansas Lemon Law 4-90-408. Reimbursement of towing and rental costs.
A consumer has the option of retaining the use of any vehicle returned under this subchapter until the time that the consumer has been tendered a full refund or a replacement vehicle of comparable value. History. Acts 1993, No. 285, § 10; 1993, No. 297, § 10.
§ Arkansas Lemon Law 4-90-409. Option to retain use of vehicle.
§ Arkansas Lemon Law 4-90-410. Presumption of reasonable attempts to repair – Extension of time to repair in case of war, invasion, strike, fire, flood, or natural disaster.
c. The burden is on the manufacturer to show that the reason for an extension under subsection (b) of this section was the direct cause for the failure of the manufacturer, its agent, or authorized dealer to cure any nonconformity during the time of the event.
History. Acts 1993, No. 285, § 12; 1993, No. 297,
§ 12.§ Arkansas Lemon Law 4-90-411. Diagnosis or repair – Documentation.
History. Acts 1993, No. 285, § 13; 1993, No. 297,
§ 13.§ Arkansas Lemon Law 4-90-412. Resale of returned nonconforming vehicle.
History. Acts 1993, No. 285, § 14; 1993, No. 297,
§ 14. § Arkansas Lemon Law 4-90-413. Affirmative defenses.
§ Arkansas Lemon Law 4-90-414. Informal proceeding as precedent.
2. The provisions of § 4-90-406(b)(1) and (2) concerning refunds or replacement do not apply to a consumer who has not first used this informal proceeding before commencing a civil action, unless the manufacturer allows a consumer to commence an action without first using this informal procedure.
B. Adequate written notice may include the incorporation of the informal dispute settlement procedure into the terms of the written warranty to which the motor vehicle does not conform.
The informal dispute procedure must be certified by the Consumer Protection Division of the Office of the Attorney General as meeting the following criteria:
1. The informal dispute procedure must comply with the minimum requirements of the Federal Trade Commission for informal dispute settlement procedures as set forth in 16 C.F.R. § 703.1 et seq., as in effect on the date of adoption of this subchapter, unless any provision of 16 C.F.R. § 703.1 et seq. is in conflict with this subchapter, in which case the provisions of this subchapter shall govern;
5. Consumers shall be given an adequate opportunity to contest a manufacturer’s assertion that a nonconformity falls within intended specifications for the vehicle by having the basis of the manufacturer’s claim appraised by a technical expert selected and paid for by the consumer prior to the informal dispute settlement hearing;
A consumer may not be charged with a fee to participate in an informal dispute procedure; and
A. The informal dispute procedure shall annually submit a pool of not less than six (6) members who are appointed with the advice and consent of the Consumer Protection Division of the Office of the Attorney General.
B. Selected strictly by rotation, one (1) member shall hear disputes scheduled for a particular session unless the consumer requests a panel of three (3) members, in which case three (3) members shall hear disputes scheduled for a particular three-member session.
C. If the informal dispute procedure deems it appropriate to require the services of an independent investigator, such investigator shall be selected from a pool of not less than four (4) members who are appointed annually with the advice and consent of the Consumer Protection Division of the Office of the Attorney General and from which the particular investigator shall be selected strictly by rotation.
§ Arkansas Lemon Law 4-90-415. Enforcement – Exclusivity – Costs and expenses.
c. A consumer who prevails in any legal proceeding under this subchapter is entitled to recover as part of the judgment a sum equal to the aggregate amount of costs and expenses, including attorney’s fees based upon actual time expended by the attorney, determined by the court to have been reasonably incurred by the consumer for or in connection with the commencement and prosecution of the action.
History. Acts 1993, No. 285, §§ 17-19; 1993, No. 297, §
§ 17-19.§ Arkansas Lemon Law 4-90-416. Time limitation for commencement of action.
a. An action brought under this subchapter must be commenced within two (2) years following the date the buyer first reports the nonconformity to the manufacturer, its agent, or authorized dealer.
b. When the buyer has commenced an informal dispute settlement procedure described in § 4-90-414, the two-year period specified in subsection (a) of this section begins to run at the time the informal dispute settlement procedure is being commenced.
§ Arkansas Lemon Law 4-90-417. Deceptive trade practices.
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