Source: https://www.angsbacka.com/about-angsbacka/conscious-camping-booking-policy/
Timestamp: 2020-07-06 12:11:56
Document Index: 573603766

Matched Legal Cases: ['§1', '§2', '§3', '§4', '§5', '§6', '§5', '§3', '§6', '§7']

Conscious Camping Booking Policy | Ängsbacka
The policy applies to Conscious Camping bookings for week 23-31, 2020, performed online via Angsbacka.com or at our reception. For Conscious Camping weeks in August 2020 our Festival Ticket policy applies. The policy does not apply to any other type of booking. The policy is presented at the time of purchase and full – or partial – payment of the booking equals consent. Swedish law and regulations have been taken into account when forming this policy, the document in its entirety, is approved by the Ängsbacka organisation. For feedback, questions and in all matters regarding your booking, contact our Booking office.
Online bookings, as well as bookings made at our reception are all registered and paid via our booking system. Our currency is SEK, you manage your payment via the online system and your personal bank service. This applies also for purchase at our reception; as a rule we do not accept cash payments or foreign currency.
Our system accepts most bank- and credit cards, Swish (direct payment within Sweden) and bank transfer as payment methods. Tickets worth <10 000 SEK require full payment at the time of purchase. Bookings worth >10 000 SEK can be paid in installments (initial payment is still minimum 10 000 SEK).
If Ängsbacka cancels your booking or if you as a participant cannot join as planned, the following applies
§1: TRANSFER TO ANOTHER EVENT – LATEST ON DAY 7*
If you decide not to arrive for the dates you have booked you can use your booking value to transfer your reservation to another bookable event in the current or next year. Contact the booking office as soon as possible and preferably at least 7 days before*. We charge 400 SEK administrative fee per booking. We can only guarantee basic accommodation (tent or dorm depending on event) for this option. If it is your wish to inquire about the possibility to book upgraded accommodation, please contact the booking office for more information.
§2: ASSIGN NEW GUEST/S – LATEST ON DAY 7*
If you cannot make it for your arrival date you have the possibility to transfer the booking to another person/s. Contact the booking office as soon as possible and preferably at least 7 days before*. We charge 400 SEK administrative fee per booking.
§3: CANCEL YOUR PARTICIPATION – LATEST ON DAY 7*
If you decide against arriving for the planned dates, you can request a refund up until 7 days before arrival. You pay the administrative fee of 400 SEK per adult and 200 SEK per child/youth.
§4: LATE CANCELLATION – DAY 6 UP UNTIL 48HRS*
If you from day 6 or later, up until 48HRS before* decide against arriving on the planned date, you can request a refund. Ängsbacka keeps a cancellation fee of 15% of the total booking value. The minimum charge is 400 SEK for adults, 200 SEK per child/youth , the maximum fee is 900 SEK for an adult and 450 for children/youth. If you decide to cancel later than 48HRS before* we only offer a refund under certain circumstances, for details see §5 and §6.
§5: ILLNESS; KEEP YOUR FULL BOOKING VALUE FOR ANOTHER EVENT – UP UNTIL CHECK-IN*
If you are hindered from attending the event due to illness, or another reason that you could not have foreseen (force majeure) you need to communicate this to us as soon as possible. You can then choose if you want to receive a refund according to §3 (CANCELLATION), alternatively we will offer you a voucher of the total booking value to use at a later point.
§6: LAST MINUTE COMPLICATIONS – AFTER CHECK-IN
If you fall ill, or other unforeseen complications arise while you are checked in for Conscious Camping, you must inform us as soon as possible. If you are forced to leave earlier than planned, we will refund your remaining fully paid but not used days minus the admin fee of 400 SEK.
§7: ÄNGSBACKA CANCELS – AT ANY POINT*
If Ängsbacka cancels your booking you will receive a full refund, no fees charged. We intend to communicate any decision to cancel the event at least 10 days in advance*, with a reservation that unforeseen circumstances may prevent us from doing so.
** Before the event starting date/time.