Source: https://griffinbooks.co.uk/index.php/component/content/category/22-news?Itemid=437
Timestamp: 2019-10-22 01:48:23
Document Index: 15957810

Matched Legal Cases: ['arth\n11', 'arth\n2', 'arth\n7', 'arth\n10', 'arth\n4', 'arth\n7']

Griffin Books - Privacy Notice
Griffin Books of 9A Windsor Road, Penarth is a data controller and data processor for the purposes of the General Data Protection Regulation (“GDPR”). We recognise that the privacy and security of your personal data is of the upmost importance. This notice explains how and why Griffin Books collects, processes and retains your personal data.
The six privacy principles introduced by the GDPR require personal data to be:
This privacy notice sets out:-
· what we mean by your personal data and how we collect it
· where needed, how we obtain your consent and how you can withdraw it
· how we ensure the security of your personal data
· how long we keep your personal data
· your rights in regard to your personal data
· third parties with whom we may share your personal data
· links we provide to other websites
· how we notify a personal data breach
· how you can contact the Information Commissioner’s Office
· how we make amendments to this privacy notice
This privacy notice applies to you if you buy or use our products or services in our shop, over the phone, by text or online or if you are interacting with us on social media or attending any of our events.
What we mean by your personal data and how we collect it
Personal data is any information relating to a living individual who can then be identified by this information or by combining it with other accessible information. Personal data that we collect includes
your name, address, telephone number, email or social media address or your payment details
books that you have ordered through us or our services that you have used
events for which you have booked tickets
We collect this personal data face to face, by email, phone, text, post, social media, through our website and through third party online booking websites.
· the lawful basis for processing the personal data you give to us in relation to an order or for booking an event is necessary for the performance of our contract with you
· the lawful basis for retaining the personal data you give to us in relation to an order or for booking an event is legitimate interest. We keep your personal data for a limited time to make processing any future orders you may place with us or events you may book through us as efficient as possible and not for any other purpose
· the lawful basis for processing the personal data you give to us to enable us to add you to our mailing list is consent
How we obtain your consent and how you can withdraw it
We ask for your consent to be added to our mailing list to receive our newsletters, details about events and other related information. You can withdraw your consent to this at any time by contacting us and we will remove your personal data from our mailing list. We may still however need to send you service-related messages in respect of any orders you have already placed with us until any contract with you has been completed.
The following are examples of how we use your personal data:-
to process your orders or requests
to process services we provide, such as book subscriptions
to respond to any queries you have
to process a payment from you or give you a refund
to notify you about events organised by or promoted by us
to book tickets for you for events organised or promoted by us
to conduct market research solely relating to us
for data analysis so that we can improve our service to you
How we ensure the security of your personal data
We collect and process your personal data securely and take all reasonable steps to protect it. We have put in place appropriate security measures including:-
access to your personal data held on our computers and phone is password protected
we do not retain credit or debit card numbers
we carry out regular anti-virus and software security scans to keep our computers up to date
our privacy notice is regularly reviewed
personal data which is no longer needed is securely deleted
We will only keep your personal data for as long as we need it (1) for the purpose for which it was collected, (2) for as long as is legally required, and (3) for a short period after the date your last order was fulfilled or event you attended took place, to make processing any future orders you may place with us or events you may book through us as efficient as possible. We will not retain it for any other purpose. We will review the personal data we hold on an annual basis and securely delete personal data which is no longer required.
You have the right to access your own personal data and can request this access verbally or in writing. We will provide you with the information, verbally, in writing or electronically, free of charge within one month of receipt of your request. You can also ask us to rectify any mistakes in the personal data we hold about you. In certain circumstances set out in the GDPR, you can ask for your personal data to be restricted or removed or you can object to its processing.
We will not sell or share your personal data with any third parties for the purpose of their marketing.
Where you have given us personal data in order to place an order, we will not share it with any person or organisation other than with Gardners, who provide the software we use to enable us to order goods and notify customers electronically.
Gardners have their own privacy policy that describes how they use personal data. We understand that Gardners are fully compliant with the GDPR and their privacy notice can be found on their website.
Where you have given us an email address to subscribe to our mailing list, we will not share it with any other person or organisation other than with Mailchimp, which is the organisation we use to send out our newsletters.
Mailchimp have their own privacy policy that describes how they use personal data obtained from anyone signing up to our mailing list. We understand that Mailchimp are fully compliant with the GDPR and their privacy notice can be found on their website.
Where you have given us an email address to book an event, we will not share it with any person or organisation other than with TicketSource, which is the organisation we use to administer the booking.
TicketSource have their own privacy policy that describes how they use personal data obtained from anyone booking an event. We understand that Ticketsource are fully compliant with the GDPR and their privacy notice can be found on their website.
We may share information about fraudulent or potentially fraudulent activity on our premises or in our systems. This may include sharing personal data with law enforcement bodies.
We may provide you with links to other websites. This is purely for your convenience. We do not accept any liability in connection with the use of any other website and are not responsible for the privacy notices and practices of any other site. We recommend that you review the privacy notice on each website in order to understand how your personal data might be processed.
How we notify a personal data breach
We have a duty to report certain types of personal data breach to the Information Commissioner’s Office without undue delay. If the breach is likely to result in a high risk to the rights and freedoms of an individual, we will notify that individual immediately.
How you can contact the Information Commissioner’s Office
If you are unhappy with the way we have handled your personal data or have not had a satisfactory response to your requests, you have the right to contact the Information Commissioner’s Office. www.ico.org.uk/concerns
If you live outside the UK, you have the right to contact the relevant data protection regulator in your country of residence.
Amendments we may make to this privacy notice
We may update this privacy notice from time to time to ensure it remains up to date. A copy of the current version will be available upon request.
This document was last reviewed and updated on 27 September 2019.
Sam Warburton Book Signing SOLD OUT!
Our book signing with rugby legend Sam Warburton tomorrow, Wednesday 18th September, is a ticketed event and is now SOLD OUT.
We are also no longer able to take pre-orders for signed copies of Sam's book, Open Side, as we have allocated all those we can guarantee to get signed in the limited time he has available.
However we are hoping to have some spare signed stock for sale after the event at the standard price of £20, so do contact us on 02920 706455 from Thursday 19th onwards to check if we still have copies available.
Sorry for any disappointment! However if you are a rugby fan, we still have plenty of tickets for our event with Warren Gatland at the Cardiff Hilton on Tuesday 19th November. Check out the Events section for more details.
We're Celebrating Our Birthday!
Sunday September 1st marks five years to the day since Griffin Books first opened its doors after taking over the former Windsor Bookshop from the lovely Anne & Tony Hallett.
Join us any time from 11 to 4 to share the celebrations - with a glass of bubbly, cake and other treats!
This is a free but ticketed event - please book in so we know how many to expect :-)
You can now pre-order upcoming big titles from us at special prices, to be sure of getting your copy on publication day! As an added incentive, we often have special editions, exclusive to independent bookshops.
Currently we are taking pre-orders for the following forthcoming releases:
The 117-Storey Treehouse by Andy Griffiths & Terry Deary (latest in the very popular children's series, published 22nd Aug)
The Long Call by Ann Cleeves (first in a new detective series set in North Devon, published 5th Sept)
The Testaments by Margaret Atwood (sequel to The Handmaid's Tale, published 10th Sept)
The Secret Commonwealth by Philip Pullman (volume 2 in the Book of Dust trilogy, published 3rd Oct)
For all the details and to pre-order your copy, click here.
Another Successful Year for Penarth Literature Festival
Penarth Literature Festival had another successful year, with a variety of author talks and events held last weekend to suit all reading tastes. The festival was headlined by bestselling author Victoria Hislop who was promoting her new book, Those Who Are Loved, at a lunch event in Penarth Pier Pavilion. Other popular events included the retired child psychiatrist Mike Shooter discussing his book Growing Pains with local doctor Ceri Evans, as well as the launch of local author Laura Kemp's latest novel, Bring Me Sunshine. A creative writing workshop was held at Willmore's 1938 on Sunday morning, and the festival ended on a high with another sold out Poetry Showcase at Waterloo Tea on Sunday evening.
We're thrilled with how the weekend played out and we want to say a huge thank you to all of our loyal customers for being so supportive and making it all possible, to our venues for their excellent service, and of course to the wonderful authors and interviewers who took part.
There's not long to rest now for us as we have three more author events lined up for July and others planned all the way through to September. Head over to our events page for full details.
Penarth Literature Festival Line-Up Announced
It's that time of year again! Penarth Literature Festival is upon us and we're thrilled to announce our amazing schedule of events.
The festival runs from Thursday 20th June until Sunday 23rd June and has something for everyone, from politics and fiction to children's and poetry. Tickets sales launch on Friday 26th April so pop the date in your diary and get planning! You'll be able to book either online at www.ticketsource.co.uk/griffinbooks or by contacting us directly.
As always, a huge thank you to all of our supporters and of course to our authors and publishers as well for helping to make it all happen.
12:30pm: Literary Lunch with Victoria Hislop at Penarth Pier Pavilion (tickets available now at www.ticketsource.co.uk/griffinbooks)
7pm: Growing Pains with Dr Mike Shooter at Waterloo Tea, Penarth
11am: Diana Gruffydd Williams - Fit for Purpose at the Tabernacle, Plassey Street, Penarth
2pm: Brigantia (Fiction) - Adrian Goldsworthy at All Saints Church, Penarth
7pm: Fiction Panel 'Out of Place' at Waterloo Tea, Penarth
10:30am: The Colour of Happy with Laura Baker (Under 5s) at Penarth Library
2pm: Wales: England's Colony? with Martin Johnes at All Saints Church, Penarth
4:30pm: Children's Event with Eloise Williams (ages 9-13) at Westbourne Sixth Form Centre
10:30am: Writer's Workshop with Tyler Keevil at Willmore's Cafe, Stanwell Road
2pm: Bring Me Sunshine (Fiction) - Laura Kemp at All Saints Church, Penarth
7pm: Poetry Showcase at Waterloo Tea, Penarth
*We reserve the right to change the programme if circumstances dictate. In the event of the cancellation of an event due to circumstances beyond the control of Penarth Literature Festival, the face value of the ticket is refundable. The management reserves the right to refuse admission. Tickets are issued subject to the Rules and Regulations of the venue. Booking fees and service charges are stated above and will not be refunded in the event of cancellation of an event or non-attendance by the ticketholder. Tickets cannot be refunded or exchanged after purchase. Penarth Literature Festival cannot be responsible for any personal liability for damages, loss or injury sustained during the events if the cause is due to the negligence of the ticket holder or the unforeseeable actions of other patrons. Penarth Literature Festival Children’s Events: an adult must accompany all children under the age of 8. Penarth Literature Festival cannot be responsible for children who are unattended. Tickets will be available online until 1 hour before the stated event start time.
Bookshop Refit Launch
We've got some big news - we're having a refit!
The whole shop will be undergoing a complete regeneration in order to continue to meet the needs of the business and, most importantly, of the customers. This will be happening over the early May bank holiday weekend, which means we'll be closed Tuesday 7th and Wednesday 8th May as well as the bank holiday Monday.
We'll be re-opening on Thursday 9th May and we're inviting our lovely customers to pop buy on Saturday 11th May to celebrate!
Do come along and take a look at the new layout when it's finished - we're very excited!
Regional Finalists for the Independent Bookshop of the Year!
It's official, we've been shortlisted for the Independent Bookshop of the Year award!
We're absolutely thrilled to be Regional Finalists alongside our friends at Book-ish in Crickhowell, Chepstow Books and Cover-to-Cover, Mumbles. Plus, it's so great to see Wales have such a fantastic group of prospering Indie bookshops, and a lot of that is down to the local communities they serve.
So a huge thank you goes to you; all of our wonderful loyal customers who without we wouldn't be able to do the things that we do.
In response to the award shortlist, there is now a chance to share your experiences of our shop online. A selection of these entries will be forwarded on to the judges so please spread the word and share what you love most about Griffin Books. You can do so by following this link: https://www.thebookseller.com/tell-us-about-your-favourite-independent-bookshop
David Nott Tickets Selling Fast
On 28th Feb, we'll be joined by David Nott, an NHS surgeon who takes leave to volunteer in war zones across the globe. He'll be chatting about his memoir, War Doctor. Full details and tickets here: https://www.ticketsource.co.uk/whats-on/penarth/the-glamorganshire-golf-club/david-nott-war-doctor
Tickets are selling fast, so don't delay booking if you're keen to come along.
Keep an eye out on our events page for more announcements.