Source: http://www.patentsencyclopedia.com/app/20120150609
Timestamp: 2018-03-23 13:59:23
Document Index: 114981723

Matched Legal Cases: ['art 1100', 'art 1200', 'art 1400', 'art 1500', 'art 1500', 'art 1400', 'art 1600']

METHOD AND APPARATUS FOR FACILITATING THE SALE OF SUBSCRIPTIONS TO PERIODICALS - Patent application
Patent application title: METHOD AND APPARATUS FOR FACILITATING THE SALE OF SUBSCRIPTIONS TO PERIODICALS
Inventors: Jay S. Walker (Ridgefield, CT, US) Andrew S. Van Luchene (Santa Fe, NM, US) Deirdre O'Shea (Orinda, CA, US) Deirdre O'Shea (Orinda, CA, US) Dean Alderucci (Westport, CT, US) Dean Alderucci (Westport, CT, US)
Patent application number: 20120150609
1. A non-transitory computer readable medium storing instructions adapted to direct a computer to: receive, from a customer, a signal indicative of a request for a subscription to a periodical; receive a signal indicative of a rebate code related to the subscription to the periodical; sell, to the customer, the subscription to the periodical; and update a database record descriptive of the rebate code, wherein the updating comprises storing an indication that the subscription to the periodical has been sold to the customer.
2. The computer readable medium of claim 1, wherein the instructions are further adapted to direct the computer to receive the signal indicative of the request for the subscription via at least one of a telephone number, an e-mail address, and a website.
3. The computer readable medium of claim 1, wherein the instructions are further adapted to direct the computer to receive the signal indicative of the rebate code via at least one of a telephone number, an e-mail address, and a website.
4. The computer readable medium of claim 1, wherein the signal indicative of the rebate code comprises a DTMF signal.
5. The computer readable medium of claim 1, wherein the signal indicative of the rebate code is indicative of a barcode.
6. The computer readable medium of claim 1, wherein the computer comprises an IVRU.
7. The computer readable medium of claim 1, wherein the computer comprises a subscription fulfillment house server.
8. The computer readable medium of claim 7, wherein the subscription fulfillment house server comprises a web server.
9. The computer readable medium of claim 1, wherein the instructions are further adapted to direct the computer to: prompt the customer to input the signal indicative of the rebate code.
10. The computer readable medium of claim 1, wherein the instructions are further adapted to direct the computer to: ascertain that the rebate code is valid.
11. The computer readable medium of claim 10, wherein the instructions are further adapted to direct the computer to ascertain that the rebate code is valid by decrypting the rebate code.
12. The computer readable medium of claim 10, wherein the instructions are further adapted to direct the computer to: ascertain a rebate amount from the rebate code; and credit the rebate amount to an account of the customer.
13. The computer readable medium of claim 1, wherein the instructions are further adapted to direct the computer to: determine that the rebate code corresponds to the periodical.
14. The computer readable medium of claim 1, wherein the updating is operable to cause a retailer to provide a discount to the customer during a subsequent purchase of the customer from the retailer.
[0001] The present application is a divisional of U.S. patent application Ser. No. 13/173,464 filed Jun. 30, 2011 entitled "METHOD AND APPARATUS FOR FACILITATING THE SALE OF SUBSCRITPTIONS TO PERIODICALS", which is a continuation of U.S. patent application Ser. No. 11/611,931 filed Dec. 18, 2006 and issued as U.S. Pat. No. 8,015,059 on Sep. 6, 2011, which is a continuation of U.S. patent application Ser. No. 09/260,437 filed Mar. 2, 1999 and issued as U.S. Pat. No. 7,162,434 on Jan. 9, 2007.
[0003] The present invention relates to methods and apparatus for facilitating the sale of subscriptions to periodicals.
[0004] Each year over one billion magazine issues are sold through over 50,000 retail stores in the United States. The "cover price" (cost of an issue) at a typical retail store ("retailer") is often two or three times higher than the pro rata price of an issue provided in connection with a subscription to the periodical. Despite the higher prices, consumers are willing to purchase issues from retail stores because of convenience and timeliness.
[0005] Some consumers decide to forgo the advantages of issues purchased at retail stores in favor of subscriptions to periodicals, which are more cost effective. However, many inconveniences deter purchasers of single issues at retail stores from subscribing to the periodicals. For example, if a customer purchases a subscription, the retailer is deprived of the revenue he might have gained if the customer were to purchase the issues of the periodical. Furthermore, the customer cannot pay for a subscription with cash. The consumer must either mail a check or make a telephone call to initiate a subscription and provide a credit card number.
[0006] Retailers are burdened by the need to manage issues of periodicals. Retailers receive issues from a fulfillment house. Typically, the retailer is unable to sell approximately half of the issues, and must return them at substantial cost to the retailer. It is very difficult to predict which issues will sell and the quantities thereof. If too many issues are ordered, they must be returned. If too few issues are ordered, the retailer does not realize the profit it could have realized. Consequently, it is difficult or impossible to accurately stock the correct quantities of various issues.
[0007] It would be advantageous to provide a method and apparatus for facilitating the sale of subscriptions to periodicals.
[0008] It is an object of the present invention to provide a method and apparatus for facilitating the sale of subscriptions to periodicals.
[0009] In accordance with the present invention, a POS terminal receives a signal that indicates an item, for example, via a bar code scanner. The POS terminal ascertains whether the item is associated with an offer for a rebate. If so, a code is generated and output to the customer, such as on a printed receipt. The code is associated with an offer for a rebate in exchange for establishing a subscription to a periodical. If the customer subscribes to a required periodical, he will be credited the amount he paid for the item.
[0010] Subsequently, the customer requests a subscription to a periodical from a subscription fulfillment house, and provides his code in conjunction with the request. If the code is valid, the customer is provided with a rebate. The rebate may be provided directly by the subscription fulfillment house (e.g. a credit to a credit card account) or may be provided by a merchant (e.g. a discount on a future purchase).
[0011] FIG. 1 is a schematic illustration of an apparatus for facilitating the sale of subscriptions to periodicals in accordance with the present invention.
[0012] FIG. 2A is a schematic illustration of an embodiment of a POS terminal of the apparatus of FIG. 1.
[0013] FIG. 2B is a schematic illustration of another embodiment of a POS terminal of the apparatus of FIG. 1.
[0014] FIG. 2c is a schematic illustration of a store server of the apparatus of FIG. 1.
[0015] FIG. 3 is a schematic illustration of a subscription fulfillment house server of the apparatus of FIG. 1.
[0016] FIG. 4 is a tabular representation of an inventory database of the POS terminal of FIGS. 2A and 2B.
[0017] FIG. 5 is a tabular representation of a merchant database of the subscription fulfillment house server of FIG. 3.
[0018] FIG. 6 is a tabular representation of a rebate rule database of the subscription fulfillment house server of FIG. 3.
[0019] FIG. 7 is a tabular representation of an embodiment of a code database of the subscription fulfillment house server of FIG. 3.
[0020] FIG. 8 is a tabular representation of another embodiment of the code database of the subscription fulfillment house server of FIG. 3.
[0021] FIG. 9 is a front plan view of a coupon printed in accordance with the present invention.
[0022] FIG. 10 is a tabular representation of charges and credits made to an exemplary credit card account.
[0023] FIG. 11 is a flow chart illustrating an embodiment of a method for facilitating the sale of a subscription to a periodical in accordance with the present invention.
[0024] FIG. 12 is a flow chart illustrating an embodiment of a method for providing an offer for a rebate on an item in exchange for subscribing to a periodical.
[0025] FIG. 13 is a diagram illustrating a method for generating a code.
[0026] FIG. 14 is a flow chart illustrating an embodiment of a method for establishing a subscription and obtaining a rebate.
[0027] FIG. 15 is a flow chart illustrating an embodiment of a method for establishing a subscription and establishing a rebate to be provided by a merchant.
[0028] FIG. 16 is a flow chart illustrating an embodiment of a method for providing a rebate at a point of sale terminal.
[0029] Applicants have recognized that a customer purchasing an issue of a periodical may be provided with an incentive to subsequently purchase a subscription. In exchange for subscribing to the periodical, the customer receives a rebate. In one embodiment, the cost of the issue is paid to the customer. The subscription fulfillment house that processes the subscription request may fund the rebate as payment for acquiring a new subscriber. In one embodiment, the subscription fulfillment house pays the customer the rebate amount directly. In another embodiment, the subscription fulfillment house arranges for a merchant to pay the customer the rebate amount. The purchase of other items besides issues of periodicals may likewise prompt an offer to the customer that provides an incentive to purchase a subscription.
[0030] Referring to FIG. 1, an apparatus 100 includes a store server 110 that is in communication with point of sale (POS) terminals 115, 120 and 125 and with a subscription fulfillment house server 130. The store server 110 may communicate with the POS terminals 115, 120 and 125 via an appropriate network such as a local area network (LAN). The POS terminals 115, 120 and 125 may be, for example, the NCR 7454 manufactured by NCR Corporation or the IBM 4683 manufactured by International Business Machines. The POS terminals 115, 120 and 125 perform such processes as calculating the total price of a purchase (goods or services) and calculating the amount of change due to a customer. The POS terminals 115, 120 and 125 may furthermore track purchases made and adjust databases of inventory accordingly. Although three POS terminals are shown in FIG. 1, any number of POS terminals may be in communication with the store server 110 without departing from the spirit and scope of the present invention. Each of the POS terminals 115, 120 and 125 may be located in the same store, in different stores of a chain of stores, or in other locations.
[0031] The store server 110 directs the operation of, stores data from and transmits data to the POS terminals 115, 120 and 125. The store server 110 may itself be a POS terminal, as described herein, or may be another computing device that can communicate with one or more POS terminals.
[0032] The store server 110 may perform many of the processes described below, especially those processes that are performed for more than one POS terminal. The store server 110 may furthermore store data, such as an inventory database, that is to be shared by the POS terminals 115, 120 and 125. Similarly, data described herein as stored on the store server 110 may be stored on the POS terminals 115, 120 and 125, as appropriate. There may be any number of store servers in communication with the subscription fulfillment house server 130. Each store server would typically be associated with a different merchant.
[0033] The store server 110 may communicate with the subscription fulfillment house server 130 via an appropriate network such as the Internet or a proprietary wide area network (WAN). The subscription fulfillment house server 130 may be a computing device, such as one based on the Intel® Pentium® microprocessor, that processes requests for subscriptions on behalf of the subscription fulfillment house. Possible hardware configurations for the subscription fulfillment house server 130 will be apparent to those skilled in the art.
[0034] FIG. 2A illustrates an embodiment of a POS terminal 200 that is descriptive of any or all of the POS terminals 115, 120 and 125 (FIG. 1). The POS terminal 200 comprises a processor 202, such as one or more Pentium® microprocessors. The processor 202 is in communication with a data storage device 204. The data storage device 204 comprises an appropriate combination of magnetic, optical and/or semiconductor memory, and may include Random Access Memory (RAM), Read-Only Memory (ROM) and/or a hard disk. The processor 202 and the storage device 204 may each be (i) located entirely within a single computer or other computing device; (ii) connected to each other by a remote communication medium, such as a serial port cable, telephone line or radio frequency transceiver; or (iii) a combination thereof. In one embodiment, the POS terminal 200 may comprise one or more computers that are connected to a remote server computer for maintaining databases.
[0035] The processor 202 may be in communication with one or more input devices. An optical bar code scanner 206 is operative to read bar codes and transmit signals indicative of those bar codes to the processor 202. As is known in the art, a bar code is a series of vertical bars of varying widths printed on consumer product packages and other retail items and used to allow a computer to identify those products. The optical bar code scanner 206, such as those manufactured by symbol technologies, is an optical device that uses a laser beam to read and interpret bar codes. A keypad 208 is operative to transmit input signals, such as signals indicative of actuated keys, to the processor 202. A card reader 210 is operative to read cards such as magnetic strip cards that have magnetizable strips or surfaces on which data may be recorded. The card reader in turn transmits signals representing such read data to the processor 202.
[0036] The processor 202 may likewise be in communication with one or more output devices. A printer 212 is operative to register indicia on paper or other material, thereby printing receipts and coupons, as controlled by the processor 202. A display device 214 comprises a video monitor or other device operative to display at least alphanumeric characters to the customer and/or cashier as directed by the processor 202.
[0037] Many types of input devices and output devices are known to those skilled in the art and need not be described in detail herein.
[0038] The data storage device 204 stores a program 220 for controlling the processor 202. The processor 202 performs instructions of the program 220 and thereby operates in accordance with the present invention, particularly in accordance with the methods described in detail herein. The program 220 furthermore includes program elements that may be necessary, such as an operating system and "device drivers", for allowing the processor 202 to interface with computer peripheral devices such as input devices and output devices. Appropriate device drivers and other necessary program elements are known to those skilled in the art and need not be described in detail herein.
[0039] The storage device 204 also stores an inventory database 222. The inventory database 222 is described in detail below and depicted with exemplary entries in the accompanying figures. As will be understood by those skilled in the art, the schematic illustrations and accompanying descriptions of the databases presented herein are exemplary arrangements for stored representations of information. A number of other arrangements may be employed besides those suggested by the tables shown. Similarly, the illustrated entries of the databases represent exemplary information, and those skilled in the art will understand that the number and content of the entries can be different from those illustrated herein.
[0040] FIG. 2B illustrates another embodiment of a POS terminal 250 that is descriptive of any or all of the POS terminals 115, 120 and 125 (FIG. 1). The POS terminal 250 comprises a control device 252 that is in communication via a communication medium 254 (e.g. a serial port cable) with a system 256 for printing coupons. The control device 252 comprises a processor 260 in communication with a keypad 262, a card reader 264, a bar code scanner 266 and a display device 268. The system 256 for printing coupons comprises a processor 270 in communication with a storage device 272 and a printer 274. In this embodiment the control device 252 may be a cash register, and the system 256 may be an electronic device for printing coupons in accordance with data received from the cash register. For example, the control device 252 may be IBM 4690 running IBM SUREPOS ACE software and the system 256 may be a Lexmark printer embedded with Catalina coupon software. Other configurations of POS terminals will be understood by those skilled in the art.
[0041] FIG. 2c illustrates an embodiment of the store server 110 (FIG. 1). The store server 110 comprises a processor 282, such as one or more Pentium® microprocessors. The processor 282 is in communication with a data storage device 284. The data storage device 284 comprises an appropriate combination of magnetic, optical and/or semiconductor memory, and may include Random Access Memory (RAM), Read-Only Memory (ROM) and/or a hard disk. The processor 282 and the storage device 284 may each be (i) located entirely within a single computer or other computing device; (ii) connected to each other by a remote communication medium such as a serial port cable, telephone line or radio frequency transceiver; or (iii) a combination thereof. In one embodiment the store server 110 may comprise one or more computers that are connected to a remote server computer for maintaining databases.
[0042] The data storage device 284 stores a program 286 for controlling the processor 282. The processor 282 performs instructions of the program 286 and thereby operates in accordance with the present invention, particularly in accordance with the methods described in detail herein. The program 286 furthermore includes program elements that may be necessary such as an operating system and "device drivers" for allowing the processor 282 to interface with computer peripheral devices such as input devices and output devices. Appropriate device drivers and other necessary program elements are known to those skilled in the art and need not be described in detail herein.
[0043] The storage device 284 also stores an inventory database 288. The inventory database 288 may be a "master copy" that is copied to each POS terminal in communication with the store server 110. Thus, inventory information stored by the store server 110 may be readily disseminated to each POS terminal. In another embodiment, the store server alone may maintain the inventory information in the inventory database 288, while each POS terminal would request appropriate inventory information from the store server 110 without actually having a local copy of the inventory database.
[0044] FIG. 3 illustrates an embodiment of the subscription fulfillment house server 130 (FIG. 1). The subscription fulfillment house server 130 comprises a processor 302, such as one or more Pentium® microprocessors. The processor 302 is in communication with a data storage device 304. The data storage device 304 comprises an appropriate combination of magnetic, optical and/or semiconductor memory, and may include Random Access Memory (RAM), Read-Only Memory (ROM) and/or a hard disk. The processor 302 and the storage device 304 may each be (i) located entirely within a single computer or other computing device; (ii) connected to each other by a remote communication medium such as a serial port cable, telephone line or radio frequency transceiver; or (iii) a combination thereof. In one embodiment, the subscription fulfillment house server 130 may comprise one or more computers that are connected to a remote server computer for maintaining databases.
[0045] The processor 302 may be in communication with one or more input devices 306 such as a keypad operative to transmit input signals to the processor 302. Similarly, the processor 302 may be in communication with one or more output devices 308 such as a display device that is controlled by the processor 302.
[0046] The data storage device 304 stores a program 320 for controlling the processor 302. The processor 302 performs instructions of the program 320, and thereby operates in accordance with the present invention, and particularly in accordance with the methods described in detail herein. The program 320 furthermore includes program elements that may be necessary such as an operating system and "device drivers" for allowing the processor 302 to interface with computer peripheral devices such as input devices and output devices. Appropriate device drivers and other necessary program elements are known to those skilled in the art and need not be described in detail herein.
[0047] The storage device 304 also stores (i) a merchant database 322, (ii) a rebate rule database 324, and (iii) a code database 326. Information stored in the databases 322, 324 and 326 may be made available to the store server 110 and/or the POS terminals 115, 120 and 125. Alternatively, the databases 322, 324 and 326 may be stored on the store server 110. The databases 322, 324 and 326 are described in detail below and depicted with exemplary entries in the accompanying figures. As will be understood by those skilled in the art, the schematic illustrations and accompanying descriptions of the databases presented herein are exemplary arrangements for stored representations of information. A number of other arrangements may be employed besides those suggested by the tables shown. Similarly, the illustrated entries of the databases represent exemplary information, and those skilled in the art will understand that the number and content of the entries can be different from those illustrated herein.
[0048] Referring to FIG. 4, a table 400 represents an embodiment of the inventory database 222 (FIG. 2A). The table 400 includes entries 402, 404 and 406, each defining an item of inventory that a merchant offers for sale. Typically, each of a plurality of merchants will have its own inventory database. Those skilled in the art will understand that the table 400 may include any number of entries. The table 400 also defines fields for each of the entries 402, 404 and 406. The fields specify (i) an item identifier 420 that uniquely identifies the item, (ii) a description 422 of the item, and (iii) a price 424 of the item.
[0049] Referring to FIG. 5, a table 500 represents an embodiment of the merchant database 322 (FIG. 3). The table 500 includes entries 502, 504, 506 and 508, each defining a merchant that is in communication with the subscription fulfillment house server 130. Those skilled in the art will understand that the table 500 may include any number of entries. The table 500 also defines fields for each of the entries 502, 504, 506 and 508. The fields specify (i) a merchant identifier 520 that uniquely identifies the merchant, (ii) a merchant name 522, (iii) a merchant account identifier 524 that identifies an account which may be used to transfer funds to or receive funds from the merchant, and (iv) an amount of funds owed 526 to the merchant by the subscription fulfillment house. As described below, in one embodiment such funds owed may be due to rebates that the merchant will provide on behalf of the subscription fulfillment house.
[0050] Referring to FIG. 6, a table 600 represents an embodiment of the rebate rule database 324 (FIG. 3). The table 600 includes entries 602, 604, 606 and 608, each defining a rebate rule that specifies when a rebate is to be offered to a customer. As described below, rebates are offered via POS terminals that are (directly or indirectly) in communication with the subscription fulfillment house server 130 (FIG. 1). Those skilled in the art will understand that the table 600 may include any number of entries. The table 600 also defines fields for each of the entries 602, 604, 606 and 608. The fields specify (i) a rebate rule identifier 620 that uniquely identifies the rebate rule; (ii) an item identifier 622 that identifies an item which, when purchased, triggers an offer for a rebate; (iii) a rebate amount 624 that defines an amount of money to be paid to the customer if the customer subscribes to a specified periodical; (iv) a required subscription 626 that defines, for example, the required periodical and subscription term necessary to receive the rebate amount; (v) a rebate message 628 that the POS terminal outputs when a rebate is to be offered; and (vi) a contact identifier 630 that specifies a telephone number, email address and/or Uniform Resource Locator (URL) which the customer may use to purchase a subscription to the specified periodical.
[0051] Referring to FIG. 7, a table 700 represents an embodiment of the code database 326 (FIG. 3). The table 700 includes entries 702, 704, 706 and 708, each defining a code that may be provided with an offer for a rebate to a customer and in turn redeemed by the customer when the customer subsequently purchases a subscription to a periodical. Those skilled in the art will understand that the table 700 may include any number of entries. The table 700 also defines fields for each of the entries 702, 704, 706 and 708. The fields specify (i) a code identifier 720 that uniquely identifies the code, (ii) an indication of whether the code has been issued 722 (i.e. whether the code is associated with an offer for a rebate) and if so when, (iii) an expiration date 724 that defines a time period after which the offer for the rebate is no longer valid, (iv) an indication of whether the code has been redeemed 726 (i.e. whether the rebate has been provided to the customer) and if so when, (v) an issuing merchant 728, (vi) a rebate rule identifier 730 that identifies the rebate rule that specified the rebate (if any) associated with the code, and (vii) a rebate amount 732. Other types of information may be stored in the code database 326. For example, entries of the code database 326 may specify the item purchased by the customer receiving the offer for the rebate, a credit card number used to pay for the item, the required periodical the customer must subscribe to in order to redeem the code, and a customer identifier (e.g. credit card number, frequent shopper number) that uniquely identifies the customer.
[0052] As described herein, when the customer purchases the item from the issuing merchant, the code is provided to the customer (e.g. the code is printed on a receipt). Thereafter, the code may be redeemed in purchasing a subscription to a periodical. In one embodiment, the code may only be redeemed during a period of validity, such as between the date of issue and the expiration date.
[0053] In the embodiment of the code database 326 illustrated in FIG. 7, each entry defines a code that may or may not be issued. In such an embodiment, there may be a set of predetermined codes, and codes are issued as needed. For example, the entry 702 specifies a code that has not been issued, as indicated by the corresponding field 722.
[0054] In another embodiment codes need not be allocated from a set of predetermined codes. Codes may instead be generated as needed. In such an embodiment, each entry of the code database 326 could define a code that has been generated and that represents an offered rebate.
[0055] In still another embodiment, codes may be generated by encrypting at least one datum. Data that are encrypted to generate the code may include information that is represented in the code database of FIG. 7. In such an embodiment, it may not be necessary to have a code database that stores such data since the code itself would store the data. For example, the code database in such an embodiment may only store for each code an indication of whether the code has been redeemed.
[0056] In the embodiment of the code database 326 illustrated by FIG. 7, the customer received the rebate amount upon using the code in purchasing a subscription. In another embodiment described below, the customer may receive the rebate amount a significant time after the code is used in purchasing a subscription. In such an embodiment, the code could be considered redeemed when the customer receives the rebate amount.
[0057] Referring to FIG. 8, a table 800 represents another embodiment of the code database 326 (FIG. 3). In the illustrated embodiment, each of entries 802, 804, 806 and 808 defines a code that may be provided with an offer for a rebate to a customer. Each code may be used in purchasing a subscription, and then the rebate amount is provided at a time that is possibly well after the subscription is purchased. Those skilled in the art will understand that the table 800 may include any number of entries. The table 800 also defines fields for each of the entries 802, 804, 806 and 808. The fields specify (i) a code identifier 820 that uniquely identifies the code, (ii) an indication of whether the code has been issued 822 (i.e. whether the code is associated with an offer for a rebate) and if so when, (iii) an expiration date 824 that defines a time period after which the offer for the rebate is no longer valid, (iv) an indication of whether the required subscription was purchased 826 and if so when, (v) an indication of whether the code has been redeemed 828 (i.e. whether the rebate has been provided to the customer) and if so when, (vi) an issuing merchant 830, (vii) a rebate rule identifier 832 that identifies the rebate rule that specified the rebate (if any) associated with the code, and (viii) a rebate amount 834.
[0058] Referring to FIG. 9, a coupon 900 that is printed in accordance with the present invention includes indicia 902 that represent a message, indicia 904 that represent a code and indicia 906 in the form of a bar code. The coupon 900 may be printed on a receipt by a POS terminal in a manner apparent to those skilled in the art. The message can generally describe the offer for a rebate in exchange for establishing a subscription to a periodical. The message may provide information such as a contact identifier and a required periodical. The bar code may represent, for example, the code.
[0059] Referring to FIG. 10, a table 1000 represents charges and credits made to an exemplary credit card account. The exemplary account is identified by credit card account number 1002. Entries 1004, 1006 and 1008 each define a transaction (charge or credit) to the account. Those skilled in the art will understand that the table 1000 may include any number of entries. The table 1000 also defines fields for each of the entries 1004, 1006 and 1008. The fields specify (i) a description 1020 of the transaction, for example a merchant from which a purchase was made; (ii) a date 1022 of the transaction; and (iii) an amount 1024 of the transaction.
[0060] The exemplary account represented by table 1000 illustrates a purchase at "Merchant Q" of $22.89 (entry 1004), a subsequent subscription to News Magazine for $12.95 (entry 1006), and a rebate of $3.50 which is the issue price of an issue previously purchased at "Merchant Q" (entry 1008).
[0061] The description of each transaction may be generated by the party receiving the credit card account number and processing the account transaction. For example, the subscription fulfillment house server 130 may generate a textual description of the rebate amount, and this textual description would be printed on a billing statement of the credit card account. Thus, the customer would be better informed as to the nature of the credit. Such a textual description of the rebate amount could include an indication of the periodical subscribed to, the item that was previously purchased, and/or a merchant from which the item was previously purchased.
[0062] Referring to FIG. 11, a flow chart 1100 illustrates an embodiment of a method for facilitating the sale of a subscription to a periodical in accordance with the present invention. A first stage 1102 of the method occurs at a POS terminal, e.g., in a retail store. A second stage 1104 occurs subsequently and at a different location.
[0063] At the POS terminal, the customer purchases an issue of a periodical (step 1110). The customer is then provided with an offer for a rebate on the issue in exchange for subscribing to the periodical (step 1112). Subsequently, the customer subscribes to the periodical (step 1114) and the rebate is provided to the customer (step 1116).
[0064] Referring to FIG. 12, a flow chart 1200 illustrates an embodiment of a method for providing an offer for a rebate on an item in exchange for subscribing to a periodical. The illustrated method corresponds generally to steps 1110 and 1112 of FIG. 11.
[0065] The bar code of an item the customer desires to purchase is scanned (step 1202). Typically, the POS includes a bar code scanner that optically scans a bar code of the item, generates a signal that indicates the item, and transmits the signal to the processor and/or data storage device of the POS terminal. The POS terminal then ascertains whether the item is associated with an offer for a rebate (step 1204). The POS terminal may search a database (e.g. the rebate rule database 324) for a record (e.g. an entry such as the entry 602 of FIG. 6) that corresponds to the item, and then ascertain from the record whether the item is associated with an offer for a rebate. For example, if there is no record in the database that corresponds to the item, then the item is not associated with an offer for a rebate. The POS terminal may search either a database stored locally thereon, or a database of a remote device such as a store server or the subscription fulfillment house server. Those skilled in the art will realize further ways to ascertain whether the item is associated with an offer for a rebate.
[0066] In addition to ascertaining whether the item is associated with an offer for a rebate, in one embodiment the POS terminal may further ascertain whether any of a number of predetermined rules are satisfied. For example, rules may define time restrictions (e.g. must be early morning) or total purchase price restrictions (e.g. total price >$20.00). If the rule or rules are satisfied, then the code may be generated as described below.
[0067] If the item is associated with an offer for a rebate, then a code is generated (step 1206). In one embodiment, the code is generated randomly. For example, a code may comprise twenty randomly generated digits or alphanumeric characters. In another embodiment, the code may be selected from a plurality of predetermined codes. For example, the table 700 represents an embodiment of the code database 326 in which a plurality of predetermined codes are either issued or not issued. Codes that are not issued are free for selection.
[0068] In still another embodiment, the code may be generated by encrypting one or more data. Then the data could be determined from the code without reference to the code database 326 (FIG. 3). For example, the POS terminal may encrypt an identifier that indicates the periodical, an item price of the item, an account identifier, a merchant identifier that identifies the merchant selling the item, a period of validity of the code, an item identifier that identifies the item, and/or a customer identifier that identifies the customer. Several encryption techniques known to those skilled in the art such as a block cipher technique may be used to encrypt data to form a code. Encryption techniques are described in "Applied Cryptography: Protocols, Algorithms, and Source Code in C", by Bruce Schneier.
[0069] A message is generated based on the item (step 1208). In one embodiment, the message is selected from a plurality of predetermined messages. For example, the rebate rule database 324 includes entries that specify for each rebate rule an item and a corresponding message. Purchase of the item triggers a rebate rule and thus specifies a message.
[0070] A periodical is also selected based on the item (step 1210). In one embodiment, the rebate rule database 324 includes entries that specify for each rebate rule an item and a corresponding required periodical. Purchase of the item triggers a rebate rule and thus specifies a required periodical.
[0071] The POS terminal includes a printer that prints the code and the message on a receipt or a coupon (step 1212). Alternatively, the POS terminal may display the message, for example, on a video monitor. The code is associated with the rebate (step 1214). In one embodiment, the code is associated with the rebate by creating an appropriate entry in the code database 326 that includes the code and information about the rebate. Thus, the rebate may be determined from the code.
[0072] At step 1216, it is determined whether there are more items to scan. For example, a cashier operating the POS terminal may press a "SUBTOTAL" or similar key to indicate that there are no more items. If there are more items, then the bar code of the next item is scanned (step 1202). If there are not any more items, then the customer is charged for the price of the item(s). The customer typically pays by using cash, a check or a credit card account.
[0073] Referring to FIG. 13, a diagram 1300 schematically illustrates a method for generating a code by encrypting various data. Those skilled in the art will understand various ways to implement an encryption module 1302 in hardware and/or software. The encryption module 1302 encrypts a periodical identifier 1304, an item price 1306, a validity period 1308 and a merchant identifier 1310 to generate a code 1320.
[0074] Referring to FIG. 14, a flow chart 1400 illustrates an embodiment of a method for establishing a subscription and obtaining a rebate. The illustrated method corresponds generally to the step 1114 of FIG. 11.
[0075] A request for a subscription to a periodical is received (step 1402). For example, the customer may use a telephone to access an interactive voice response unit (IVRU) that processes the request. Such an IVRU may be controlled by the subscription fulfillment house server 130 (FIG. 1). The customer may also communicate with an operator who in turn enters the request into a terminal that is in communication with the subscription fulfillment house server 130. Alternatively, the request may be received via a web server that receives requests via the Internet. Such a web server may interact with customers via electronic mail or via a form on a web site that is controlled by the web server.
[0076] A code is also received in conjunction with the request (step 1404). The code may be entered in the same way as the request. For example, in an IVRU embodiment, the IVRU may prompt the customer to enter the code by using the buttons of his telephone. In such an embodiment, actuating the buttons of the telephone would cause dual tone multi-frequency (DTMF) signals to be generated and transmitted to the IVRU.
[0077] In still another embodiment, the code and the request may be received via postal mail. For example, a receipt may have printed thereon a form for requesting a subscription to a periodical, as well as the code. Such a receipt could be printed during the transaction in which the issue of the periodical was purchased. The code or indicia on the receipt could indicate a means of payment (e.g. a credit card number). Alternatively, a check could be mailed in with the receipt.
[0078] The subscription fulfillment house server 130 then ascertains whether the code is valid (step 1406). In one embodiment, ascertaining whether the code is valid comprises searching for the code in the code database 326 to determine whether the code has been issued. It can also be desirable to ascertain whether the code corresponds to the periodical. If the code corresponds to another periodical, then the instant request for a subscription does not fulfill the requirements of the code. The code database can likewise indicate a required periodical that corresponds to the code. For example, the entry 706 (FIG. 7) indicates that the rebate rule "R01" corresponds to the code "123456789". The rebate rule "R01" in turn corresponds to the required subscription "News Magazine for at least a twelve month term", as indicated by the entry 602.
[0079] Ascertaining whether the code is valid may also comprise ascertaining whether the code is at least one of a set of predetermined codes. For example, the code database 326 may be searched to determine if the code is specified by any entry thereof. In another embodiment, the code may be evaluated to ascertain whether the code has certain features. For example, only codes that include seventeen digits and are divisible by a certain number are valid.
[0080] Ascertaining whether the code is valid may also comprise ascertaining a period of validity of the code, and ascertaining whether the period of validity has elapsed. For example, the code database 326 may be searched to determine an expiration date of the code. The expiration date would indicate an end of the period of validity. The period of validity would be elapsed if the current date were after the expiration date. The current date may be maintained by the processor of the POS terminal and/or the processor of the subscription fulfillment house server.
[0081] Ascertaining whether the code is valid may also comprise decrypting the code using any of a number of known decryption techniques described, e.g., in "Applied Cryptography: Protocols, Algorithms, and Source Code in C", by Bruce Schneier. By decrypting the code, various types of information may be ascertained from the code. For example, decrypting the code can yield the periodical, an item price of at least one item, an account, a merchant identifier that identifies a merchant, a period of validity, an item identifier that identifies the at least one item, and/or a customer identifier that identifies a customer.
[0082] If the code is valid, a rebate amount is ascertained from the code (step 1408). The rebate amount may be ascertained by decrypting the code, as described above. Alternatively, the code may correspond to a rebate amount in the code database 326. For example, the entry 708 of FIG. 7 indicates that the code "836319910" corresponds to a rebate amount of $6.75. The rebate amount is credited to an account (step 1410) such as a credit card account that is indicated by a credit card number provided by the customer.
[0083] A subscription to the periodical is established for the customer (step 1412) in a manner known in the art. Thus, the customer will be mailed issues periodically. The subscription price is likewise charged to the account (step 1414).
[0084] Referring to FIG. 15, a flow chart 1500 illustrates an embodiment of a method for establishing a subscription and establishing a rebate to be provided by a merchant. The flow chart 1500 is generally similar to the flow chart 1400. Rather than crediting the rebate amount to the customer's account, however, the rebate will be applied to a customer account by the merchant at a later time.
[0085] As described above, a request for a subscription to a periodical is received (step 1502) form a customer, and a code is also received in conjunction with the request (step 1504). A subscription to the periodical is established for the customer (step 1506) in a manner known in the art. The subscription price is likewise charged to an account (step 1508) such as a credit card account.
[0086] If it is ascertained at step 1510 that the code is valid, then the subscription fulfillment house server 130 (FIG. 1) establishes a rebate amount for which a merchant is to credit the customer (step 1512). Establishing the rebate amount may comprise making an appropriate entry in a database such as the code database. For example, referring again to FIG. 8, the entry 806 defines a code "998877665" that was used at 11:23 AM on Aug. 21, 2001 in conjunction with the request and purchase of a subscription. This code also defines a rebate amount of $6.75 that is to be credited to the customer when the code is redeemed at a merchant "M001". When the code is redeemed (e.g. during a subsequent purchase), then the price charged for the subsequent purchase is reduced by the rebate amount of $6.75.
[0087] Referring to FIG. 16, a flow chart 1600 illustrates an embodiment of a method for providing a rebate at a point of sale terminal of the merchant. The customer is identified at the point of sale (step 1602) in any of a number of ways. For example, the POS terminal may read a frequent shopper card or credit card of the customer. From the card, the POS terminal may determine a customer identifier such as a frequent shopper identifier or credit card number that uniquely identifies the customer.
[0088] In another embodiment, the customer may be identified by reading a coupon or receipt provided by the customer. The coupon may include indicia representing the code. For example, a bar code registered on the coupon may be read by a bar code scanner, which transmits a signal that represents the code to the POS terminal processor. As described above, such a coupon may have been provided to the customer when the customer purchased an item that triggered the rebate offer.
[0089] The POS terminal then ascertains a rebate amount to credit to the customer (step 1604). The rebate amount may be ascertained from the code, if any code is provided. As described above with reference to step 1512, the code database may indicate a rebate amount for each code. The rebate amount may also be associated with the customer identifier. For example, there may be a customer database, similar to the code database described above, which stores rebate amounts corresponding to each customer. From the database, it may be determined whether a subscription was established for the customer.
[0090] The price charged to the customer is then reduced by the rebate amount (step 1606). For example, if the customer purchases items that normally cost $14.00 and the rebate amount is $6.75, then the price charged is reduced to $7.25 ($14.00-$6.75=$7.25). The reduced price may be charged to an account of the customer (e.g. a credit card account). Alternatively, the price charged may reflect the combination of a $14.00 charge to the account and a $6.75 credit to the account. In another embodiment, the customer may pay the reduced price in other ways besides a using credit card account. For example, the customer may pay with cash or a check as is known to those skilled in the art.
[0091] Although the present invention has been described with respect to a preferred embodiment thereof, those skilled in the art will note that various substitutions may be made to those embodiments described herein without departing from the spirit and scope of the present invention. For example, the rebate amount need not be the price of the previously-purchased issue. In one embodiment the rebate amount may be based on the price of a plurality of issues. A parent case of the present application, patent application Ser. No. 09/136,147, entitled "METHOD AND APPARATUS FOR ESTABLISHING A SUBSCRIPTION TO A PERIODICAL", filed Aug. 18, 1998 and now abandoned, describes a method and apparatus for providing free issues that may be incorporated with the present invention to provide free issues in exchange for establishing a subscription to a periodical.
Patent applications by Dean Alderucci, Westport, CT US
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