Source: http://www.koyotl.com/terms.php
Timestamp: 2017-12-15 23:15:43
Document Index: 737431752

Matched Legal Cases: ['§ 13', '§ 4', '§ 3', '§ 4', '§ 8', '§ 2', '§ 1', '§ 312', '§ 3', '§44', '§ 8']

(1) The general terms and conditions govern the relationship between upjers GmbH & Co. KG, Hafenstrasse 13, 96052 Bamberg, Germany (provider) and users of its online services
(users). Terms of use provided by the user will only become part of the contract if the provider expressly agrees to them in written form. By registering for the respective
services (that is, by opening an account) and by logging onto the platform of the respective service, users agree to these general terms and conditions. When registering, the
user is asked to agree to the terms of use. These terms of use are valid for any use of the services, including any future contracts, offers, goods and services of or from the
(2) The terms of use will be published on the gaming portal, upjers, as well as on the websites of the respective games or services. These terms of use can be saved to random
access memory or to a permanent data medium and can be printed. On written request by the user, the terms of use may also be sent via post
(3) In addition to these terms of use, the respective rules and manuals for the game, presented on the corresponding website are also valid
(4) The services are solely aimed at users according to § 13 of the German civil code. Commercial use of these services is prohibited. The use of these services is authorized
for all persons who at the time of registration are 18 years old or older. Minors are only authorized to use these services with the written permission of their parents or legal
guardian. This written permission is to be submitted prior to registration.
(5) Upon registration, the user explicitly must confirm he/she is of majority age - in case of minors, written permission by the parents or legal guardian is required.
(6) The contractual relationship begins with the registration of the user for the respective service provided by the provider and upon acceptance of this registration by the
provider by way of granting authorized access (an account). It ends with the termination of the contract by the user, be it through deletion of the account in question or
through blocking or deletion of the account by the provider as well as by abrogation by the provider.
(7) By sending off the registration form, the user submits a binding request to conclude a Service Usage Agreement. (Also referred to as "Request to conclude a Service Usage
Agreement"). In order to do this, all fields the registration form comprises of need to be filled in completely and correctly.
(8) The contractual agreements between provider and user mentioned in these General Terms and Conditions only ever take effect with the acceptance of the request to create an
account by the provider. Access to the account may be confirmed immediately or upon first fulfillment action of the provider. The receipt of this request shall be confirmed
immediately electronically by sending a confirmation email to the email-address provided by the user. The access confirmation does not signify a binding acceptance of the usage
agreement. The access confirmation can however be linked with the declaration of acceptance.
(9) The user's right of cancellation shall explicitly be stressed here. The manner and scope in which this revocation can take place are further explained in § 4.
(1) The provider enables the user to use the provider's services in his/her respective state by making these available on the internet. The user is responsible for fulfilling
the technical prerequisites for using these services.
(2) The user has no right to use the service offered by the provider. The provider especially reserves the right to reject or limit registrations made by the user to one or more
(3) The provider does not guarantee that the services offered meet the requirements of the user. The provider especially does not warrant that the service is suited to whatever
goal the user may aspire to reach using the service.
(4) The user is to be informed that a constant, uninterrupted and complete availability of the service is not possible. The provider however does guarantee an annual average
availability of 92% (ninety-two percent) or higher. Times in which the servers are unavailable on the internet due to technical or other problems that are beyond the reach of
the provider (force majeure, influence of third persons, and others), as well as times in which game updates or standard maintenance activities are carried out, are exempt from
this. The providers may limit access to their services if the security of network operations, the maintenance of network integrity, as well as especially avoiding serious
network failures, failures of software or saved data should require this.
(5) The services are subject to ongoing development, adaptation and change. The provider therefore is free to change the content and appearance as well as to change or modify
technical and other parameters at all times. The user cannot demand the preservation of certain technical or other features. The user is solely allowed to access the respective
service in its then current form.
The provider has the right to end the operation of these services at any time without giving reasons. The user has the right to demand that investments that he/she have made in
the game (e.g. for the premium currency) for other services offered by the provider be credited according to his/her choice or to demand that the provider offer restitution for
services already paid for. Said restitution of payments made for premium currencies is only applicable if payments have been made in the last four weeks prior to cancellation of
the service. The user does not have the right to any further demands because of the termination of services.
(6) Hints, tips and pieces of advice about the game communicated by the provider as well as employees or agents of the provider are non-binding. The user does not have the right
to compensation for any disadvantages that may be caused by these pieces of information.
(1) The provider offer his users the option to purchase so-called premium currencies (coins, diamonds, coal, cocoa beans, chips of paint, brains, crowns, etc.) in exchange for
real money at different services. The costs for these premium currencies are indicated at the respective web page of each service. A purchase of these currencies requires the
conclusion of an additional agreement that is independent of this Service Usage Agreement (Agreement for Additional Services). This shall occur in the frame of a separate and
clearly identified ordering procedure. The ordering procedure is completed by the "buy" button. By confirming this button, the user expresses a legally binding declaration of
intent that require him/her to pay the respective charges on conclusion of the contract.
(2) By using these, the user has the option to obtain certain additional services that a standard account would not normally offer. Booking specific additional services is no
separate contract but solely the user's unilateral performance determination right in the frame of the agreement referred to in § 3 abstract 1. A detailed description of the
booked additional services can be found separately on the web page of the respective service and may vary from service to service. In each case, the premium currency is only
valid for the service it has been purchased for and is non-transferable. The validity of the premium currency is limited to a period of 12 months starting with the purchase.
(3) For the Additional Services, the respective services' descriptions shall serve as special conditions in addition to these General Terms of Contract. The provider reserves
the right to modify the manner, scope and content of the additional services.
In the vein of the development and modification of the game, the provider especially reserves the right to change certain services, to suspend them and/or to integrate them for
free in already existing services.
(4) There is no obligation to purchase premium currencies. The additional services may consist of one-time services or may be restricted to a certain timeframe. Temporary
services shall expire after the timeframe for which they have been booked has elapsed and can be re-booked if the provider still offers them.
(5) A compensation or refund for premium currencies that have been purchased and already used for services is not possible. This does not apply should the Agreement for
Additional Services have effectively been repealed according to § 4, nor when the provider has changed or ceased the operation of these services, or has begun offering them free
of charge during the contractually agreed upon time of use.
Should the user already have paid fees (i.e. premium currencies) in advance for the use of additional features for a specific time in the future and is unable to use them due to
reasons caused by the provider (e.g. ceased operation, services being offered free of charge, or due to constant unavailability of the services), the provider shall offer the
user different additional features according to the user's choice as a replacement and/or return the paid amount (for instance value of the premium currency) pro rata temporis.
The user's right to extraordinarily terminate the Agreement for Additional Services due to unusable additional services according to § 8 abstract 4 remains unaffected of this.
The user has no right to other claims.
(6) The provider has the right to receive advance payment in the form of premium currencies for additional services offered. The charges for purchasing premium services shall be
due and payable immediately on conclusion of the contract, i.e. by confirming the purchase of the premium currency. The provider offers various different methods of payment. The
user cannot claim the provider is obliged to use certain payment methods or continue their operation. Payment will be collected according to the payment method the user has
chosen. The user is explicitly informed that the payment providers, depending on the selected payment method, only transfer part of the money collected to the provider. If the
user demands a refund, this refund is limited to the net amount the provider has in fact received. The provider does not refund any fees that the payment service provider has
deducted from the user's account.
(7) In the event of default of payment, the provider has the right to terminate the extra services offered as well as to block the account in question with immediate effect.
This does not affect the duty of the user to pay the agreed-upon amount.
(8) If the provider suffers financial damage at the hands of the user, the user will have to bear the resulting costs the provider has incurred due to this. In this case, the
provider has the right to collect these payments in addition to the previously agreed-upon amount.
(9) The user may respond to claims from the provider only with justifiable counter-claims declared to be legally binding. Forfeit of the user's claims to a third party are not
You may revoke your contractual statement within 14 days in written form (for instance via a letter, fax or email) without giving reasons. This deadline will commence as soon as
this instruction has been received in textual form, but neither before the contract has been concluded nor before the fulfillment of our duty to supply information according to
clause 246 § 2 in combination with § 1 clause 1 and 2 of the Introductory Law to the German Civil Code and also not before the fulfillment of our duties according to § 312 e
clause 1 page 1 German Civil Code in combination with clause 246 § 3 of the Introductory Law to the German Civil Code. In order to meet the revocation deadline, a timely
submission of the revocation shall suffice. The revocation needs to be directed to:
FAX: +49-951/510980102
In case of a successful revocation, the services received from both sides are to be restituted and possibly received services (such as interests) are to be returned. Should you
be able to restitute the received service completely, partially or merely in a worsened state, you might have to recompense upjers GmbH & Co. KG. The consequences thereof may be
that you may have to fulfill your contractual payment obligations for the period until the revocation. Obligations to refund payments need to be fulfilled within a period of 30
days. Your deadline shall commence upon dispatch of this declaration of revocation while our deadline will commence upon its receipt.
Your right of revocation will end prematurely if the contract has been completely fulfilled by both sides on your express demands before you exert your right of revocation.
(1) The provider offers access to the service and premium services to the user as they are at that moment. The user has no claim to preservation or arrangement of a previous
state of the service or premium service.
(2) The user should be aware that the software that the provider enables him to use cannot be rendered completely faultless. The service is only to be deemed deficient if the
playability of the game is strongly hindered.
(3) To his/her own protection and to be able to offer proof, the user is advised to send all claims to the provider in written (via fax, mail or letter)
(4) Errors outside of the provider's control (force majeure a.o.) or errors caused by the user, or by changes not carried out by the provider or changes that cannot be
attributed to the provider or other forms of manipulation, can never be subject to claims for defects.
(2) If the provider asks payment for services, he shall be liable without limit for intentional and grossly negligent acts only. In case of slight negligence, the provider will
only be made liable in case of essential contractual obligations or the violation of a warranty. Essential contractual obligations or so called cardinal obligations in line with
the established case law of the Court of Justice are those obligations whose fulfillment is a prerequisite for enabling the proper fulfillment of the contract in the first place
and on whose fulfillment the user may rely.
(3)The aforementioned exclusions of accountability are not valid in the case of threats to life or health. They are also not valid if this damage was caused by a violation of
the contract in the first place. This does not refer to the provider's accountability according to the Product Liability Act as well as where §44 a of the German
telecommunications customer protection act (TKG) is applied.
(4) The foreseeable damage is restricted to an amount of 20 EUR per account.
(5) The aforementioned exclusions and restrictions of accountability are also valid with regard to the accountability of employees, co-workers and other personnel of the
provider, especially if it is in favor of the shareholders, co-workers, representatives, and other bodies and their employees with regard to their personal accountability.
(6) The provider distances itself from the content of all pages that are either directly or indirectly linked to the service offered by the provider. The provider cannot be held
accountable for this content. The providers of the sites in question are responsible for their content. The provider has no explicit control of third-party websites. It is not
known to the provider that any such websites violate any applicable laws. If this should be the case and is reported to the provider, the link to the site in question will of
course be removed by the provider immediately.
(7) The user is accountable for all damages that he or she is responsible for.
(8) A change of the burden of proof to the disadvantage of the user is not associated with the above provisions.
(2) The user obligates him- or herself to use only one account per service. The simultaneous usage of multiple accounts with one service (so-called multi-using) is not
(4) The user obligates him- or herself not to use bugs or other programming errors to his advantage. Any advantages that may have occurred from this are to be reversed or repaid
and may be revoked by the provider. The user has to keep actual or supposed bugs or irregularities a secret and to report them to the provider without delay.
(5) The user obligates him- or herself not to post or distribute any pictures, links, names or words that are in any way commercial, political, insulting, sexist, pornographic
or otherwise morally questionable or objectionable in the frame of the services. The user also obligates himself not to use any copyrighted terms, names or images. In case of
doubt, the user has to remove these contents as soon as possible if called upon to do so by the provider. The provider has the right to remove the offending content manually.
(6) The user has to obey any decree or ordinance from the part of the provider and his employees. This rule is also valid for decrees issued by administrators or moderators of
the official forum that is linked to the game in question.
(7) A deliberate violation of these duties gives the provider the right to exclude the user from the service in question and to block or delete the user's account or accounts.
Compensation for Premium currencies already credited to one or several accounts at the time of their closure or deletion will not be issued. Compensation for services booked and
paid for by one or several accounts at the time of their closure or deletion will not be issued.
(3) If the user has booked additional services via premium currencies for a specific running time in advance, the right to an extraordinary termination of contract shall be
excluded for this period of time.
(4) The right of both parties to terminate the Service Usage Agreement for good cause and the Agreement for Additional Services respectively (extraordinary termination of
contract) at any time shall remain unaffected.
(5) Should the provider be responsible for the extraordinary termination of the Service Usage Agreement and the Agreement for Additional Services respectively, payments that the
user has made in advance for a period of time which exceeds the time of termination and a compensation for lost value for the used premium currency (especially for additional
services) respectively shall be returned to him/her on a pro-rata basis. The user does not have the right to any additional claims, unless stated otherwise in these General
- the user deliberately violates the rules of the service and does not end this behavior when called upon to do so. An admonishment is not necessary if it is deemed unreasonable
for the provider to retain the contract, for instance in the case of unusually heavy infractions (multiple accounts per player, criminal offences, etc.)
(7) If the service platform does not provide the possibility of abrogation, abrogation must occur in written form, stating the reasons for abrogation; this can also be done via
Additional agreements to these terms of use as well as modifications, supplements and revocations must be submitted in written form in order to be valid. This is also valid for
the change of the claim to the conservation and usage of the written form. This does not affect the validity of any individual or express covenants.
(1) The right of the users to any entered information (for instance in the frame of services) will remain with the users. By entering any form of information (for instance in
the frame of services), the user gives upjers GmbH & Co KG a non-exclusive, free-of-charge license, to present and display this information publicly on the respective
game-/web-pages or on the platform upjers, to reproduce it and to transmit it. This license can be withdrawn by the users at any time. The user agrees to this. The user does not
concede to any farther-reaching rights.
(2) This license will cease, as soon as the user deletes the respective information.
(3) The company domicile (Bamberg) shall be the legal venue for all possible disputes relating to these contracts. If the user 's domicile is a country outside of the Federal
Republic of Germany, the company domicile remains the legal venue. This also applies if the exact domicile of the user was unknown at the time of the accusation.
(4) The provider has the right to modify or supplement these terms of use when this is deemed necessary (for instance adaptation to the legal situation, extension of the service
spectrum of the provider, etc.), and if the user does not suffer any disadvantage from this. The user is to be notified of any changes in the terms of use in a manner deemed
appropriate. This notification takes place on the website of the provider, or through the opening of a separate window while logging into the service platform, or by email to
the email address the user has submitted. The user will additionally be informed of the change by a specially marked message when logging into the service the next time.
(5) The user has one (1) month to object to the changes in the terms of use. It is recommended that the user do this in written form or via email for the sake of conservation of
(6) If the user fails to object to the changed terms of use within the deadline of one (1) month and continues to use the service, the new rules will apply to him by default. If
he/she honors the deadline, both parties have the right to end the agreement with a cancellation period of one month, unless a right to abrogation according to § 8 is already in
effect. The former terms of use will remain valid until the termination of the contract.
(7) Services the user has paid for and whose duration would outlive that of the agreement are to be refunded to the user on a pro rata basis. The user has no right to other
(8) The provider will specifically point out the possibility of abrogation, objection to the terms of agreement, and the legal consequences thereof, especially with regard to
the absence of an objection to the agreement to the user.
Address: Hafenstr. 13, 96052 Bamberg, Germany
Email: customerservice@upjers.com (no support)