Source: https://ivy-oak.com/pages/terms-and-conditions
Timestamp: 2020-08-11 03:47:22
Document Index: 696382942

Matched Legal Cases: ['§ 8', '§ 7', '§ 8', '§ 7', '§ 7', '§ 10']

Terms and Conditions – IVY & OAK (EN)
Terms and Conditions of IVY & OAK GmbH
These General Terms and Conditions apply to all your purchase orders placed at the online shop of IVY & OAK GmbH, Monbijouplatz 4, 10178 Berlin.
The goods offered in our online shop are only available for purchase by persons who are 18 years or older. If you are younger than 18 years an approval of the legal representative is required.
We provide our deliveries, services and offers and enter into any contract exclusively on the basis of these General Terms and Conditions. General Terms and Conditions apply also to all future contracts even if they are not explicitly agreed again. We already now object to the application of a customer’s general terms and conditions which contradict our General Terms and Conditions.
You can view and print out the currently effective General Terms and Conditions on our website at https://www.ivy-oak.com/terms. Conclusion of the contract will be documented and stored at our location. Upon conclusion of the contract, the text of the contract will not be filed at our location and will therefore not be accessible by you.
Payment can be made optionally by: Invoice, Credit card, Amazon Pay or PayPal.
Valid from 18.05.2020: In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.
Pay in [14] days: The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. You can find the complete terms and conditions for the markets where this payment method is available here: Germany, Finland and Austria
Until 18.05.2020 we work together with RatePAY GmbH, Franklinkstraße 28-29, 10587 Berlin (hereinafter “RatePAY”) to offer you convenient payment methods. If an effective purchase agreement between you and us enters into effect through the use of a RatePAY payment method, we assign our payment claim to RatePAY. When using the RatePAY payment method instalment payment, we assign our payment claim to the partner bank of RatePAY GmbH.
IVY & OAK GmbH,
Monbijouplatz 4,
Fax: +49 (0) 30 220 564 249
You shall send back the goods to IVY & OAK GmbH c/o moodja UG, Straße der Einheit 142-148, 14612 Falkensee without undue delay and in any event not later than within 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
§ 8 Voluntary Return Guarantee within 30 Days of Reception of Goods
Irrespective of your right of withdrawal you can return all goods purchased on our website for a refund within 30 days of receiving your original order (Return Guarantee). According to this Return Guarantee you can cancel your purchase contract after the end of the withdrawal period (§ 7) by returning the purchased goods within 30 days of receiving the good to the address specified below. The deadline is met if you send back the goods before the period of 30 days has expired. Please return the goods to: IVY & OAK GmbH c/o moodja UG, Straße der Einheit 142-148, 14612 Falkensee, GERMANY.
You are only allowed to cancel the contract under this § 8 only if you send back the goods in its original packing, you only tried the product on in a way comparable to trying it on in a usual store and the product is not damaged.
This voluntary return guarantee does not apply to any delivery of goods which are made to your own specifications, which are clearly tailored to your personal needs or which are clearly personalised (e.g. customised production), to any delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seals have been removed after delivery.
Should you wish to return the goods, please use the returns label attached to your goods. In case you need a new returns label, please send an e-mail to hello@ivy-oak.com.
§ 7 Sec. 4 shall apply accordingly.
This voluntary return guarantee does not affect your legal rights (especially your legal right of withdrawal according to § 7). During the withdrawal period, only the conditions of your right of withdrawal apply. This voluntary return guarantee does not affect your statutory warranty rights, according to § 10.
If you are an entrepreneur, a corporate body under public law or a special fund under public law, the place of jurisdiction for any dispute arising from or in connection with any contract between you and us shall be Berlin.