Source: https://www.stern-chur.ch/fr/regles-de-confidentialite/
Timestamp: 2019-10-21 04:08:18
Document Index: 246054821

Matched Legal Cases: ['Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6']

Règles de confidentialité » Romantik Hotel Stern
Hotel Stern Chur AG, Reichsgasse 11, 7000 Chur is the operator of the website www.stern-chur.ch and thus responsible for the collection, processing and use of your personal data and the Compatibility of data processing with the applicable data protection law.
Your trust is important to us, that's why we take the topic of data protection seriously and pay attention to appropriate security. Of course, we observe the legal provisions of the Federal Data Protection Act (DSG), the Federal Data Protection Act (VDSG), the Telecommunications Act (FMG) and other applicable data protection provisions under Swiss or EU law, in particular the General Data Protection Regulation (DSGVO).
The address of our data protection representative in the EU is: Adrian K. Mueller, Director (adrian.mueller@stern-chur.ch)
1.1. Call our website
When visiting our website, our servers temporarily store every access in a log file. The following technical data will be collected by us, as always with every connection to a web server, without your intervention and stored by us until 1 month after automated deletion:
- the name of the owner of the IP address range (i.d.R., your internet access provider),
- the website from which the access was made (referrer URL), if applicable, with the search term used,
- the status code (for example, error message),
- the transmission protocol used (e.g., HTTP / 1.1) and if applicable, your username from a registration / authentication.
The collection and processing of this data is for the purpose of enabling the use of our website (connection establishment), to ensure the long-term security and stability of the system and to optimize our website and for internal statistical purposes. This is our legitimate interest in the processing of data within the meaning of Art. 6 para. 1 lit. f DSGVO.
The IP address will also be evaluated together with the other data in case of attacks on the network infrastructure or other unauthorized or improper use of the website for the purposes of intelligence and defense and, where appropriate, used in criminal proceedings for identification and civil and criminal proceedings against the users concerned. This is our legitimate interest in the processing of data within the meaning of Art. 6 para. 1 lit. f DSGVO.
We use this data as well as a voluntarily given telephone number only to be able to answer your contact request in the best possible and personalized way. The processing of this data is therefore within the meaning of Art. 6 para. 1 lit. b DSGVO is required for the implementation of precontractual measures or is in our legitimate interest in accordance with Art. 6 para. 1 lit. f DSGVO.
1.3. Booking on the website, by correspondence or by phone call
- First and last name of the arriving guests
- personal wishes
We will only use this information and other information voluntarily provided by you (eg expected time of arrival, motor vehicle license plate, preferences, remarks) to process the contract, unless otherwise stated in this privacy statement or you have not specifically consented thereto. We will process the data by name in order to record your booking as requested, to provide the booked services, to contact you in case of any uncertainties or problems and to ensure the correct payment.
The legal basis for data processing for this purpose lies in the fulfillment of a contract pursuant to Art. 6 para. 1 lit. b DSGVO.
Cookies help in many ways to make your visit to our website easier, enjoyable and meaningful. Cookies are information files that your web browser automatically saves to your computer's hard drive when you visit our website.
- Microsoft Internet Explorer App
- Google Chrome App
- Apple Safari App
1.5. Tracking Tools
For the purpose of the needs-based design and continuous optimization of our website, we use the web analytics service provided by Google Analytics. In this context, pseudonymized usage profiles are created and small text files stored on your computer ("cookies") are used. The information generated by the cookie about your use of this website is transmitted to the servers of the providers of these services, stored there and prepared for us. In addition to the under no. 1, we may receive the following information:
- Navigation path that a visitor takes on the site
- the subpage on which the website is being left,
- the country, region, or city from which access is made,
- Terminal (type, version, color depth, resolution, width and height of the browser window) and
The information is used to evaluate the use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage for the purposes of market research and tailoring of this website. This information may also be transferred to third parties if required by law or if third parties process this data in the order.
Provider of Google Analytics is Google Inc., a company of the holding company Alphabet Inc, based in the US. Before the data is transmitted to the provider, the IP address will be truncated by activating IP anonymisation ("anonymizeIP") on this website within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The anonymized IP address provided by Google Analytics within the scope of Google Analytics will not be merged with other data provided by Google. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. In these cases, we provide contractual warranties to ensure that Google Inc. maintains a reasonable level of data protection. According to Google Inc., under no circumstances will the IP address be associated with other data related to the user.
For more information about the web analytics service used, visit the Google Analytics website. For instructions on how to prevent the processing of your data through the Web Analytics service, see https://tools.google.com/dlpage/gaoptout?hl=en-GB
1.6. Data processing for the fulfillment of a contract or precontractual measures, legal obligation and the preservation of the legitimate interests of the person in charge or a third party
- Official ID and number
- Arrival and departure day
1.7. Recording related services
If you receive additional services during your stay (for example, make use of the mini-bar or the pay-TV service), the object of service as well as the time of receipt of the service will be recorded by us for billing purposes. The processing of this data is within the meaning of Art. 6 para. 1 lit. b DSGVO required for the execution of the contract with us.
1.8. Booking platforms
If you make bookings via a third-party platform, we will receive various personal information from the respective platform operator. These are usually the in Ziff. 5 of this privacy policy. In addition, inquiries about your booking may be forwarded to us. We will process this data by name in order to record your booking as requested and to make the booked services available. The legal basis for data processing for this purpose lies in the fulfillment of a contract pursuant to Art. 6 para. 1 lit. b DSGVO.
Finally, we may be notified by the platform operators about disputes related to a booking. In doing so, we may also receive data on the booking process, which may include a copy of the booking confirmation as proof of the actual posting. We process this data in order to safeguard and enforce our claims. This is our legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
1.9. Central storage and linking of data
We store the data specified in paragraphs 2-5 and 8-10 in a central electronic data processing system. The data relating to you are systematically recorded and linked to the processing of your bookings and the processing of the contractual services. For this we use a software of the company protel hotelsoftware GMbH, Europaplatz 8, 44269 Dortmund, Germany (reference via Rebag Data AG, Einsiedlerstrasse 533, 8810 Horgen, Switzerland). The processing of this data as part of the software is based on our legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO on customer-friendly and efficient customer data management.
1.10. Storage period
1.11. Disclosure of data to third parties
A service provider, to which the personal data collected via the website is passed on or has access to it, is our web host ennit interactive, Projensdorfer Str. 324, .24106 Kiel. The website is hosted on servers in Germany. The transfer of data is for the purpose of providing and maintaining the functionality of our website. This is our legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
Finally, we will forward your credit card information to your credit card issuer and credit card acquirer when making a credit card payment on the website. If you decide to pay by credit card, you will be asked to enter all the necessary information. The legal basis for passing on the data lies in the fulfillment of a contract pursuant to Art. 6 para. 1 lit. b DSGVO. Regarding the processing of your credit card information by these third parties, we ask you to also read the terms and conditions and privacy policy of your credit card issuer.
Please also note regarding the data transfer to third parties and the notes in no. 7-8 and 10-11.
1.12. Transfer of personal data abroad
We are also entitled to transfer your personal data to third parties (contracted service providers) abroad for the purposes of the data processing described in this privacy policy. These are obliged to the same extent as we ourselves for data protection. If the level of data protection in one country does not correspond to the Swiss or the European one, we contractually ensure that the protection of your personal data at all times corresponds to that in Switzerland or in the EU.
1.13. Right to information, correction, erasure and restriction of processing; Right to data portability
You can reach us for the aforementioned purposes via the e-mail address info@stern-chur.ch. We may, at our sole discretion, require proof of identity to process your requests.
1.14. data security
1.15. Notice on data transfers to the USA
For the sake of completeness, we would like to point out to users domiciled or domiciled in Switzerland that there are surveillance measures in the US by US authorities, which generally require the storage of all personal data of all persons whose data were transferred from Switzerland to the USA. allows. This is done without any differentiation, limitation or exception on the basis of the objective pursued and without an objective criterion that would limit the US authorities' access to the data and its subsequent use to very specific, strictly limited purposes, which is consistent with both the To justify access to these data as well as to interfere with their use. Furthermore, we would like to point out that in the USA there are no legal remedies available for the persons concerned from Switzerland which allow them to obtain access to the data concerning them and to obtain their rectification or deletion, or no effective judicial protection against general legal protection Access rights of US authorities. We explicitly inform the person concerned about this legal and factual situation in order to make a correspondingly informed decision to consent to the use of his data.
For users residing in EU Member States, please note that, from the point of view of the European Union, the US does not have sufficient data protection levels due, inter alia, to the issues mentioned in this section. To the extent we have explained in this privacy policy that recipients of data (such as Google) are based in the US, we will either be governed by contractual arrangements with these companies or by ensuring the certification of such companies under the EU or Swiss-US -Privacy Shield to ensure that your data is protected at a reasonable level by our partners.
1.16. Right to complain to a data protection supervisory authority