Source: https://interbeds.pl/en/pomoc/38-regulations
Timestamp: 2019-07-20 09:38:41
Document Index: 554540422

Matched Legal Cases: ['§1', '§2', '§3', '§4', '§5', '§6', '§8']

Free delivery! When choosing Interbeds you just pay for the bed.
About Interbeds
§1. The parties to the contract.
The owner of the Online Store is BMS GROUP Sławomir Pegza with the registered office at: 98-400 Wieruszów, ul. Broniewskiego 18; Tax ID: 619-181-93-51.
Orders in the Store may be placed by natural persons, legal persons and organizational units without legal personality.
§2. Preliminary provisions.
The subject of the Store's activity is the sale of furniture and interior furnishings.
Sale takes place in Poland exclusively.
Making a purchase in the Store means that you accept these regulations
§3.Placing orders
The content of the Online Store does not constitute a commercial offer within the meaning of Article 543 of the Civil Code, but only an invitation to submit offers within the meaning of Article 71 of the Civil Code. In connection with the above, submission of an order in the Store is not treated as the Customer's entry into the purchase and sale agreement and shall not be binding for any of the parties.
Orders can be placed directly in our online store 24 hours a day throughout the year.
After submitting the order, the Customer will receive two e-mails from the Store: an automatically generated e-mail confirming the fact that the order has been received by the Store's server, and an e-mail, in which the Store will specify the details of the order execution and delivery conditions. The transaction conditions provided to the Customer in this e-mail shall be binding for the Store for one week.
The payment of the due amount to the bank account of the Store means the acceptance by the Customer of all the terms of the transaction presented by the Store in the e-mail and its entry into the purchase - sale agreement.
In the event of any doubts regarding the order placed by the Customer, there is a possibility of an additional contact with the Customer by telephone or e-mail. The store reserves the right to refuse the order if the data provided by the Customer in the registration form is incomplete, incorrect or raises doubts as to their reliability. Due to various parameters of the monitor or graphic cards and the lighting conditions in which the pictures were taken, the colors of the furniture and stickers may be slightly different from the actual ones.
§4. Completion date
The order begins to be processed when the payment for the order is credited to the seller's bank account.
The completion date of the order is understood as the time which expires from the beginning of the order by the Store until the completion of all the components of the order and preparation of the product for shipment (with only business days included). The condition for sending the product to the Customer is the payment of the entire amount for the order by the customer and agreeing with them the date of shipment of the product.
The order for products with different delivery dates is normally sent after completing the whole order, i.e. after expiry date of the longest of the given dates. The store reserves the right to extend the time of order completion or cancellation of the order for reasons beyond its control, and undertakes to immediately notify the Customer. In the case of the Store canceling the order, any amounts paid by the Customer for this order will be returned to them.
In the case of a large number of orders, the completion time may be extended to 15 business days.
§5. Methods of payment
The Store accepts three methods of payment: prepayment, cash on delivery and loan for installment sale. Prepayment. The Customer pays 100% of the amount due to the Seller's bank account before the order begins. Cash on delivery.
The Customer pays for the product and shipment to the driver who delivers the ordered product. If you wish to buy in an installments system, you should first send a request to the Store for a link to the loan application (with personal data and bed model together with wood colour). The transfer payments should be made by a bank transfer to the Seller's bank account. The basis for making the payment is the e-mail sent by the Store to the Customer. It contains all the data necessary to perform the transaction, i.e. personal data of the Customer - in accordance with the order, bank account number to which the Customer makes the payment, name and address of the account owner, payment title. Upon request, the Store may issue a Pro Forma Invoice to allow the Customer to pay for the ordered product. Each completed Order is documented with a receipt or VAT invoice, which together with the product is sent to the Customer to the postal address indicated in the Registration Form. If the customer wishes to receive a VAT invoice instead of a receipt, they are obliged to communicate it after the purchase to the e-mail address of the Seller together with the invoice data. If the method of the payment chosen by the Customer was a transfer, it should be made to the account number: 79 1050 1881 1000 0091 4322 6414.
§6. Delivery and shipment costs
The Customer is informed about the cost of shipment in an e-mail in which the Store responds to an order placed by the Customer. Only after receiving information about the shipment costs charged by the Store, the Customer decides to conclude a purchase and sale agreement. The shipment costs for pre-paid and on delivery packages are shown in the Store. The delivery of products takes place through an external company, and the date of shipment is agreed with the Customer at the time of completing all the elements of the order. At the Customer's request, the Store will process the order in several separate deliveries, however, it may result in higher costs of shipment for the Customer. Furniture is delivered in packages, for self-assembly. Delivery costs do not include the service of carrying furniture to the apartment and their assembly. Couriers are not obliged to carry products to the apartment. Packages are delivered between 9:00 and 16:00. The courier releases products from the vehicle used for delivery. If the package delivered by the forwarding company is damaged, the Customer is obliged to unpack it in the presence of the courier and, if the anything is missing or damaged, write a damage report. By confirming the receipt, the Customer acquires the ownership of the products. At the same time, all risks associated with the ownership and use of the products pass to the Customer.
By registering, the Customer gives BMS GROUP Sławomir Pegza the consent to store and process personal data contained in the registration form in order to complete the order in accordance with the applicable provisions of the Personal Data Protection Act of 29 August 1997 (Journal of Laws No. 133, item. 883). Personal data obtained in the course of the Store's operations are used only for the purpose of the agreement. In accordance with the Personal Data Protection Act, the Store treats the obtained data as confidential and protects it against access by third parties. Each Customer has the right to view and modify their personal data.
§8. Complaints and returns
In connection with changes in the provisions regarding online sales, please find below some important information regarding changes in the regulations of the INTERBEDS.PL store. Company's address:
ul. Broniewskiego 18, 98-400 Wieruszów, Poland
Zgorzelec 29, 63-630 Rychtal, Poland
The Buyer can make complaints to the Seller regarding the concluded Agreement at This email address is being protected from spambots. You need JavaScript enabled to view it., or in writing to the Seller's address.
A correctly made complaint should contain at least: name, surname, address, e-mail address of the Buyer, date of concluding the Agreement being the basis of the complaint, the subject of the complaint, with the indication of the Buyer's request, all circumstances justifying the complaint, photos of items under complaint. If the data or information provided in the complaint need to be completed before processing the complaint, the Seller shall ask the complainant to complete it in the indicated scope. The Seller considers the complaint within 14 days from the date of the correct form of the complaint is received. The response to the complaint is sent to the e-mail address provided by the Buyer or to the traditional postal address. Sale is made exclusively in Poland. Complaints are sent only within the country and to the address provided in the form by the Customer. It is not possible to send items abroad.
The Customer's right to withdraw from the agreement: within 14 days of receipt of the purchased item or - in the case of services - conclusion of the agreement, the Buyer (Customer) may withdraw from the agreement without stating any reason. In this case, the Seller returns all payments received from the Buyer. In order to withdraw from the agreement concluded on INTERBEDS.PL, a relevant declaration of will must be submitted to the Seller by e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.. The Buyer may use the agreement withdrawal form below. The package should be sent to the following address:
Zgorzelec 29 63-630 Rychtal, Poland
The agreement withdrawal form (this declaration should be completed and sent back only if you wish to withdraw from the agreement):
[Seller's address] I [Buyer's name, surname] hereby inform you about my withdrawal from the agreement of sale of the following items: [names of purchased items], offer numbers in INTERBEDS.PL [numbers].
The date of conclusion of the agreement is [date],
the date of receipt of the items [date]
Login INTERBEDS.PL: [Buyer's login]
Date: [date of withdrawal from the agreement]
Signature: [only if the form is sent in paper]
The cost of returning the item in the event of withdrawal from the agreement:
1.In the event of withdrawal from the agreement, the Seller shall not bear the cost of returning the Products. No withdrawal from the agreement: The right to withdraw from the agreement concluded with INTERBEDS.PL is not vested in the Buyer (Customer) with respect to the agreements: in which the subject matter is products that after being delivered in elements have been assembled by the Customer and showed no defects (which cannot be removed in the complaint process) for the provision of services, if the entrepreneur has fully performed the service with the express consent of the Customer who was informed before the service that after the entrepreneur has provided the service they will lose the right to withdraw from the agreement; in which the subject matter is a non-prefabricated product, manufactured according to the Customer's specification or serving to satisfy their individual needs; in which the subject matter is a product delivered in a sealed package, which after being opened cannot be returned due to health protection or hygiene reasons - if the packaging was opened after delivery; in which the subject matter are things that after delivery, due to their nature, are inseparably connected with other things; in which the Customer clearly demanded that the entrepreneur come to them for urgent repair or maintenance; if the entrepreneur provides additional services other than those included in the Customer’s demand, or supplies things other than spare parts necessary to perform the repair or maintenance, the right to withdraw from the agreement is vested to the Customer with regard to additional services or items;
The obligation to deliver products without defects:
The Seller undertakes to deliver the product without defects, excluding the defects indicated in the sale offer. The option of using out-of-court means of processing complaints and seeking damages and access to these procedures: The Buyer who is a Customer has the opportunity to use the out-of-court way to settle complaints and claims before the Consumer Arbitration Court at the Provincial Inspectorate of Trade Inspection. The information on how to access the abovementioned mode and procedures for resolving disputes can be found at the following address: http://www.uokik.gov.pl, in the "Settlement of consumer disputes” tab. Failure to collect the package. In case when the Customer fails to collect the package, the customer is charged for the shipping costs as well as the costs of returning the products. BMS GROUP reserves the right to reduce the amount refunded for the bed by total shipping costs, as well as the return to the company's registered office. Please check in the presence of the courier if the products were not damaged during transport. Preparing the complaint protocol in the presence of the courier is necessary to start the complaint procedure. Products bearing traces of use are not refundable.
All possible disputes arising from the purchase and sale transaction will be resolved by the Court having the jurisdiction over the Seller's registered office. In matters not covered by these regulations, the provisions of the Civil Code apply. In the case of a payment method on delivery, the store will proceed to the completion of the order only after verifying the address details provided in the form. The Seller reserves the right to change these regulations. In this case, relevant updates will be published on the Store's website. The online store reserves the right to make possible mistakes. Beds are sent exclusively in Poland. Due to the packaging process of mattresses, which are rolled (rolled up), it is recommended to immediately open the package with mattresses in order to properly deform them. After opening, the mattresses should be left for 48 hours without wearing the covers. If the Customer pays for the order from a foreign account, they will cover the cost of returning the funds depending on the exchange rate (PLN 40 or more).
By accepting these Regulations, the Customer gives the consent to BMS GROUP Sławomir Pegza to issue and send invoices, correcting invoices and duplicates of these documents in electronic form to the e-mail address provided by the Customer. At the same time, the Customer declares that they will receive the above-mentioned electronic documents under the e-mail address provided.
While buying at Interbeds.pl, you can be sure that the transaction will be safe. We take care of it along with Comodo SSL
If the product does not meet your expectations, pack it and send it back. You have two weeks to do it!
Do not pay for transport. Every product that you buy from us will be delivered to you for free.
We send our products every business day.
Every day from Monday to Friday!
Our hotline is open on business
days from 8:00 AM to 9:00 PM.
The Interbeds.pl online store is run by BMS Group, Zgorzelec 29, 63-630 Rychtal, Poland, VAT EU: PL 6191819351 Copyright © 2017 Interbeds.pl