Source: https://www.calzaturebelfiore.com/en/terms-and-conditions/
Timestamp: 2018-12-19 12:48:58
Document Index: 376851796

Matched Legal Cases: ['art. 1336', 'art. 123', 'art. 130', 'art. 6', 'art. 52', 'art. 55', 'art. 7', 'art. 3', 'art. 1341']

Terms and conditions - Belfiore Footwear
ON-LINE SALE CONTRACT FOR CONSUMER GOODS
The goods covered by these general conditions are put up for sale by Belfiore s.r.l. based in Milan, Piazzale Aquileia n.6, 20144 Milan, VAT no. 08303150968, hereinafter referred to as «Supplier»,
The term “sales contract” means the purchase and sale contract relating to the material movable property of the Supplier, stipulated between them and the Purchaser in the context of a remote sales system through telematic tools organized by the Supplier.
1.2 The term “Purchaser” refers to the consumer who is the physical person who makes the purchase, as per this contract, for purposes not related to the commercial or professional activity carried out.
1.3 The term “Supplier” refers to the subject indicated in the epigraph or the person providing the information services.
2.1 With the present contract, respectively, the Supplier sells and the Purchaser remotely purchases the tangible movable goods indicated and offered for sale on the website www.calzaturebelfiore.com
2.2 The products referred to in the previous point are illustrated on the web page: www.calzaturebelfiore.com
The contract between the Supplier and the Purchaser is concluded exclusively through the internet through the Buyer’s access to the address www.calzaturebelfiore.com, where, following the procedures indicated, the Purchaser will come to formalize the proposal for the purchase of goods the contract for the purchase of the assets referred to in paragraph 1 of the previous article.
4.1 The purchase contract is concluded by the exact compilation of the application form and the consent to the purchase manifested through the adhesion sent online or by completing the form / form attached to the online electronic catalog at the address www.calzaturebelfiore .com and the subsequent submission of the form / form itself, always after viewing a web page of the order summary, printable, which shows the details of the ordering and ordering, the price of the purchased good, the costs of shipment and any additional charges, payment methods and terms, the address where the goods will be delivered, the delivery time and the right of withdrawal.
4.2 When the Supplier receives the order from the Purchaser, it sends a confirmation e-mail or displays a printable confirmation and summary web page containing the data recalled. in the previous point.
4.3 The contract is not considered perfected and effective between the parties in defect of what indicated in the previous point.
5.1 Each payment by the Purchaser can be done only by means of one of the methods indicated in the appropriate web page by the Supplier.
5.2 Any reimbursement to the Purchaser will be credited by one of the methods proposed by the Supplier and chosen by the Purchaser, in a timely manner and, in case of exercise of the right of withdrawal, as governed by clause 13, point 2 and following of this contract , at the latest within 30 days. from the date on which the Supplier became aware of the withdrawal.
5.3 All communications relating to payments take place on a special line of the Supplier protected by encryption system. The Supplier guarantees the storage of this information with an additional level of security encryption and in compliance with the provisions of the current regulations regarding the protection of personal data.
6) TIMES AND METHOD OF DELIVERY 6.1 The Supplier will deliver the selected and ordered products, in the manner chosen by the Purchaser or indicated on the website at the time of the offer of the goods, as confirmed in the e-mail referred to in point 4.2. 6.2 Delivery times may vary from the day of the order to a maximum of 20 working days from the confirmation of the same. In the event that the Supplier is not able to make the shipment within this period but, however, within the one indicated in the following point, it will be promptly notified by e-mail to the Buyer. 6.3 The methods, timing and shipping costs are clearly indicated and well highlighted at www.calzaturebelfiore.com. 7) PRICES 7.1 All sales prices of products displayed and indicated on the Internet site www.calzaturebelfiore.com, are expressed in euro and constitute an offer to the public pursuant to art. 1336 c.c. 7.2 The sales prices, referred to in the previous point, include VAT and any other tax. The shipping costs and any additional charges (eg customs clearance), if any, even if not included in the purchase price, must be indicated and calculated in the purchase procedure before the order is sent by the Purchaser and also contained 7.3 The prices indicated for each of the goods offered to the public are valid until the date indicated in the catalog. 8) AVAILABILITY OF PRODUCTS 8.1 The Supplier ensures the processing and fulfillment of orders without delay through the telematic system used. For this purpose, it indicates in real time, in its electronic catalog, the number of available products and those not available, as well as shipping times. 8.2 If an order exceeds the quantity existing in the warehouse, the Supplier, by e-mail, will inform the Buyer if the goods are no longer booked or what are the waiting times for obtaining the good chosen, asking if it intends to confirm the ‘order or less. 8.3 The Supplier’s computer system confirms as soon as possible the registration of the order by sending the user a confirmation by e-mail, according to point 4.2.
9.3 The Supplier shall not be liable for damages, losses and costs incurred by the Purchaser as a result of the non-execution of the contract for reasons not attributable to him, having the Buyer only entitled to the refund of the paid price, reduced by the percentage title of commission for the bank transaction carried out, and any additional charges incurred.
9.5 Under no circumstances can the Purchaser be held liable for delays or errors in the payment if he proves that he has made the payment in the time and manner indicated by the Supplier.
10.2. The aforementioned request, by the injured party, must be made in writing and must indicate the product that caused the damage, the place and date of the purchase; must also contain the offer in view of the product, if it still exists.
10.3 The Supplier can not be held responsible for the consequences deriving from a defective product if the defect is due to the conformity of the product, to an imperative legal norm or a binding provision, or if the state of scientific and technical knowledge, at the time when the producer put the product into circulation, it still did not allow the product to be considered defective.
10.4 No compensation will be due if the damaged person has been aware of the product’s defect and of the danger that derives from it and nevertheless has voluntarily exposed itself to it. Any liability of the Supplier is excluded even if the damage suffered is due to the inadequacy of the characteristics of the chosen product with regard to the use to which the asset is destined, taking into account the use to which goods of the same type are normally used.
10.6 The injured party may claim compensation for damages caused by death or personal injury or by the destruction or deterioration of something other than the defective product, provided that it is normally intended for private use or consumption and thus mainly used by the injured party.
10.7 The damage to things referred to in art. 123 of the Consumer Code will, however, be refundable only to the extent that it exceeds the sum of three hundred and eighty-seven euros (387 euros).
1) GUARANTEES AND METHOD OF ASSISTANCE
11.2 For the purposes of this contract it is assumed that consumer goods comply with the contract if, where relevant, the following circumstances exist: a) they are suitable for the use to which goods of the same type are normally used; b) comply with the description given by the Supplier and possess the qualities of the goods that the Supplier has presented to the consumer as a sample or model; (c) present the usual quality and performance of a good of the same type, which the consumer can reasonably expect, taking into account the nature of the good and, where appropriate, the public statements on the specific characteristics of the goods made in this regard by the Supplier, producer or his agent or representative, in particular in advertising or on labeling; d) they are also suitable for the particular use intended by the consumer and which has been brought to the attention of the Supplier at the time of conclusion of the contract and that the Supplier has accepted also for concluding facts. It does not constitute a lack of conformity, and therefore excludes any responsibility of the Supplier, any improper use of the good that results from negligence of the consumer or if the goods are destined for a use unrelated to that which is normally intended according to normal diligence.
11.3 The Purchaser loses all rights if he does not denounce to the Supplier the lack of conformity within a period of two months from the date on which the defect was discovered. The complaint is not necessary if the Supplier has acknowledged the existence of the defect or has concealed it.
11.4 In any case, unless proven otherwise, it is presumed that the conformity defects that occur within six months from delivery of the goods already existed on that date, unless this hypothesis is incompatible with the nature of the goods or the nature of the defect of conformity.
11.5 In the event of lack of conformity, the Purchaser may request, alternatively and without charge, the following conditions, repair or replacement of the purchased good, a reduction in the purchase price or termination of this contract, unless the request is not objectively impossible to satisfy or is too expensive for the Supplier pursuant to art. 130, paragraph 4, of the Consumer Code.
11.6 The request must be sent in writing, by registered letter A.R., to the Supplier, which will indicate its willingness to process the request, or the reasons that prevent it from doing so, within seven working days of receipt. In the same communication, if the Supplier has accepted the Buyer’s request, he must indicate the method of sending or returning the goods as well as the deadline for the return or replacement of the defective goods.
11.7 If the repair and replacement are impossible or excessively expensive, or the Supplier has not repaired or replaced the goods within the period referred to in the previous point or, finally, the replacement or repair previously carried out have caused considerable inconvenience to the Buyer, he / she may request, at his / her choice, a reasonable reduction of the price or the termination of the contract. In this case, the Purchaser must send his request to the Supplier, who will indicate his willingness to give it to the same, or the reasons that prevent him from doing so, within seven working days from receipt.
11.8 In the same communication, if the Supplier has accepted the Buyer’s request, he must indicate the reduction in the proposed price or the methods for returning the defective goods. In such cases, the Purchaser will indicate the methods for crediting the amounts previously paid to the Supplier.
13) RIGHT OF WITHDRAWAL AND REPLACEMENT OF GOODS
13.1 The Purchaser has in any case the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within the term of 10 (ten) working days, starting from the day of receipt of the purchased good.
13.2 Within the same period of 10 (ten) working days, starting from receipt of the purchased goods, the Purchaser may request the replacement of the goods exclusively with the same model of different size, providing for the shipment of the same at the Supplier’s premises at his own and expenses and withdrawing the replaced good by postal mark. Condition to exercise the right of replacement is that the goods are returned intact and in the same condition in which it was at the time of delivery. The Supplier undertakes to deliver the replaced good within the terms provided for by art. 6, which will start from the moment of receipt of the good being replaced.
13.3 In the event that the professional has not fulfilled the obligations to provide information on the existence, method and timing of the return or withdrawal of the asset in case of exercise of the right of withdrawal pursuant to art. 52 of the Consumer Code, the deadline for exercising the right of withdrawal is 90 (ninety) days and runs from the day of receipt of goods by the consumer.
13.4 In the event the Purchaser decides to exercise the right of withdrawal, he must notify the Supplier by registered letter A.R. at Belfiore Calzature s.r.l., Via Belfiore n. 9, 20145 Milan or by fax at 02-468042 or by e-mail to belfiore.calzature@gmail.it, provided that such communications are confirmed by the sending of registered letter A.R. at Belfiore Calzature s.r.l., Via Belfiore n. 9, 20145 Milan within 48 (forty-eight) hours thereafter. The stamp affixed by the post office on the issued receipt will be considered authentic. For the purpose of exercising the right of withdrawal, the sending of the communication may validly be replaced by the return of the purchased good, provided that they are in the same terms. The delivery date to the post office or to the forwarder will be valid between the parties.
13.5 The return of the goods must however take place at the latest within 30 (thirty) days from the date of receipt of the asset. In any case, to be entitled to full reimbursement of the price paid, the goods must be returned intact and, in any case, in a normal state of conservation.
13.6 The Purchaser can not exercise this right of withdrawal for contracts for the purchase of products made to measure or clearly personalized or which, by their nature, can not be returned or are liable to deteriorate or expire rapidly, as well as goods whose price is linked fluctuations in the rates of the financial market that the trader is not able to control and in any other case provided for by art. 55 of the Consumer Code
13.7 The only expenses payable by the consumer for the exercise of the right of withdrawal pursuant to this article are the direct costs of returning the goods to the Supplier, unless the Supplier agrees to accept them.
13.8 The Supplier will provide free of charge for the reimbursement of the entire amount paid by the Purchaser, reduced by the percentage fee as commission for the bank transaction carried out, within the term of 30 (thirty) days from receipt of the notice of withdrawal.
13.9 With the receipt of the communication with which the Purchaser communicates the exercise of the right of withdrawal, the parties to this contract are released from reciprocal obligations, except as provided for in the previous points of this article.
14) CAUSE OF RESOLUTION
5) PROTECTION OF CONFIDENTIALITY AND PROCESSING OF DATA OF THE BUYER
15.1 The Supplier protects the privacy of its customers and ensures that the processing of data complies with the provisions of the privacy legislation pursuant to Legislative Decree no. June 30, 2003, n. 196.
15.2 Personal and fiscal personal data acquired directly and / or through third parties by the Supplier Belfiore Calzature srl, owner of the treatment, are collected and processed in paper form, computerized, telematics, in relation to the processing methods with the purpose of registering the order and activate to him the procedures for the execution of this contract and the related necessary communications, in addition to the fulfillment of any legal obligations, as well as to allow an effective management of business relationships to the extent necessary to best perform the requested service ( Article 24, paragraph 1, letter b, of Legislative Decree No. 196/2003).
15.3 The Supplier undertakes to treat data and information transmitted by the Purchaser with discretion and not to disclose it to unauthorized persons, or to use it for purposes other than those for which it was collected or to transmit it to third parties. Such data may be presented only upon request by the judicial authority or by other authorities authorized by law.
15.4 Personal data will be communicated, after signing a commitment of confidentiality of the data, only to persons delegated to perform the activities necessary for the execution of the contract and communicated exclusively for that purpose.
15.5 The Purchaser enjoys the rights referred to in art. 7 of Legislative Decree 196/03, namely: the right to obtain:
15.6 The communication of personal data by the Purchaser is a necessary condition for the correct and timely execution of this contract. Failing this, the Buyer’s request can not be carried out.
15.7 In any case, the acquired data will be stored for a period of time not exceeding that necessary for the purposes for which they were collected or subsequently processed. However, their removal will be safe.
15.8 Holder of the collection and processing of personal data, is the Supplier, to which the Purchaser can direct any request to the company headquarters.
15.9 Anything that should reach the email address (even electronic) of the Center (requests, suggestions, ideas, information, materials, etc.) will not be considered information or data of a confidential nature, must not violate the rights of others and must contain valid information, not detrimental to the rights of others and truthful, in any case can not be attributed to the Center any responsibility on the content of the messages themselves.
17.1 Written communications to the Supplier and any complaints will be considered valid only if sent to the following address: Belfiore Calzature s.r.l., Via Belfiore n. 9, 20145 Milan or faxed to the number 02-468042 or sent by e-mail to the following address belfiore.calzature@gmail.com. The Purchaser shall indicate in the registration form his residence or domicile, telephone number or e-mail address to which he wishes to receive communications from the Supplier.
18.1 All disputes arising from this contract will be referred to the Mediation Body established at the Chamber of Arbitration of Milan, located in Via Meravigli n. 9 / B, Milan and resolved according to the Regulations adopted by the same.
19.4 If the Purchaser is a professional or a person not classified as a “consumer” pursuant to art. 3 D.L. vo 206/05, the rules set forth in Articles 1321 and ss as well as 1470 and ss. of the Civil Code;
20) Change of the CONTRACTUAL CLAUSES
20.1 On the occasion of each modification of the clauses provided for in this contract, Belfiore will promptly publish the amended version on the Website.
20.2 The modified clauses will become an integral part of the new contracts, with effect from the first Order forwarded by the Purchaser, following their publication on the Site. In the case of Orders already submitted before such communication, the previous contractual version will apply.
21.1 Should a present or future provision of the contract be or become totally or partially invalid and / or ineffective or there is a gap in the same, the remaining provisions will remain valid and effective in any case. It is understood that Calzature Belfiore and the Purchaser will undertake to negotiate in good faith the integration of the gap or the replacement of the null and / or ineffective clause with the aim of achieving the same results pursued by the invalid or ineffective clause and to safeguard the economic substance of the contract.
22) FINAL CLAUSE
A – I DO NOT ACCEPT THE CONDITIONS ABOVE
23) SPECIFIC ACCEPTANCE AND VESSATORY CLAUSES
Pursuant to and for the purposes of art. 1341 and 1342 of the Civil Code, the Purchaser, after having taken careful and specific knowledge and vision, approves and expressly accepts the following clauses: