Source: http://galleriart21.com/legal/return-policy
Timestamp: 2018-11-16 09:37:47
Document Index: 396624038

Matched Legal Cases: ['art21', 'art21', 'art21', 'art21', 'art21', 'art21', 'art21', 'art21']

Contact galleriart21 before returning any items.
The customer is responsible for transport cost and risk during transport for returned goods.
Please contact galleriart21 before returning any items.
It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts galleriart21 and gives information relevant and the reason for complaint.
You can return the product within 30 days of delivery. The product must be in new condition. If the product is ruined the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. galleriart21 suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.
galleriart21 will make a refund of eligible returns. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case.
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. galleriart21 is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.
For packages that are not cashed at your post office within 14 days, galleriart21 reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
All enquiries: webshop@galleriart21.com