Source: https://www.truemotion.run/en/privacy-customers
Timestamp: 2020-07-09 18:22:01
Document Index: 320815848

Matched Legal Cases: ['art. 13', 'art. 6', 'art. 6', 'art. 6', '§ 31', 'art. 6', 'art. 6', 'art. 6']

Privacy (customers) | True Motion
Privacy (customers)
Information according to art. 13 DSGVO for potential buyers and existing customers
We take the protection of your personal information very seriously. We treat your personal data as confidential and in accordance with legal data protection requirements and this privacy policy. Personal data are data that may identify you individually. This privacy policy explains which data we collect within the scope of a customer relationship and what they are used for. It also explains how and why this happens.
This includes the following categories of personal data:
core data; for example, last name, first name, address, deviating recipient for invoices, reminder notices, and other correspondence if applicable,
contract data; for example, customer ID, contract number, billing data,
communication data; for example, phone number, fax number, mobile number, email,
as well as similar data, for example, company registry number, information on survey and promotion disclaimers.
The entity responsible is the natural person or legal entity which decides, solely or in conjunction with others, about the purpose and means of processing personal information (for example, names, email addresses, or the like).
Data processing for the purpose of initiating and concluding a contract (art. 6 par. 1 lit. b DSGVO)
The processing of data is required for initiating, processing and invoicing your contract (for example to invoice services, to send invoices and reminder notices if necessary, to handle payments) as well as for communicating with the customer and processing the delivery contract (for example with market partners, network providers).
The decision on initiating, processing, or terminating a delivery contract in the context of special customer contracts is based on the processing of probability values for future payment performance (so-called credit rating). Among other things, the customer’s address data are one factor in calculating these probability values.
Data processing according to your consent (art. 6 par.1 lit. a DSGVO)
Insofar as you gave us your consent to process personal data for certain purposes (for example to share data within the company, to receive promotional material), said processing is lawful on this basis. You may revoke your consent at any time. This also holds true if you wish to revoke declarations of consent given before the DSGVO came into effect on May 25, 2018. The revocation of consent applies to the future, the legitimacy of all data processing conducted before the revocation remains unaffected.
Data processing based on a legitimate interest (art. 6 par. 1 lit. f DSGVO)
We process your data in a permissible way to protect our legitimate interests. This also implies utilizing your personal data to
send you product information,
take measures to improve and develop services and products to be able to provide a customized service with suitable offers and products,
conduct market and opinion research or have such research conducted by market and opinion research institutes. This is how we get an overview of our products‘ transparency and quality, services and communication and can attune and shape them in the interests of our customers,
consult and exchange data with credit agencies (for example Schufa, Creditreform) to identify reliability and default risks, in particular in the presence of the prerequisites of § 31 BDSG (Protecting economic transactions with regard to scoring and credit rating information),
assert legal claims and defend ourselves in legal disputes.
Should we wish to process your data for a purpose not previously mentioned, we will inform you in advance according to the statutory regulations.
Data processing based on statutory regulations (art. 6 par. 1 lit. c DSGVO) or for public benefit (art. 6 par. 1 e DSGVO)
As a company, we are subject to various legal obligations (for example, tax laws, commercial code), the fulfilment of which requires processing your data.
4. (Categories of) recipients / sharing of personal data / third country
Within our company, the departments that require your data to serve the abovementioned purposes will have access to your data (meaning purpose and legal bases of processing personal data). This also holds true for service providers and subcontractors appointed by us.
Personal data will only be shared with third parties if required for the purposes mentioned above, or if you consented in advance.
Recipients of personal data may for example be:
shipping companies, finance and tax authorities, police and investigative authorities (on an existing legal basis), administrative registration offices (if the transfer is required by law), insurances, banks and credit institutions (payment handling), market partners, trade representatives, auditors, Internet service providers (for example Google) and Internet agencies, printing service providers, lawyers, legal guardians and individuals with power of attorney.
A transfer of data, in particular by means of administrative access by authorities or countries outside of the European Union (third country transfer) is possible if based on the purposes and legal bases stated above. In these cases, data may also only be accessed if the Commission issued a resolution of adequateness for the respective country, if we agreed with the service providers on the standard contractual clauses designated by the EU-Commission for such cases, or the respective company established their own internal, binding data protection guidelines which were recognized by the data protection authorities.
We store your personal data for the purposes stated above (meaning purpose and legal bases of processing personal data). Your data will first be processed from the time they are collected, as far as you or a third party have shared them. We will delete your personal data when our contractual relationship has been terminated, all mutual claims have been fulfilled and there are no other legal retention requirements or legal grounds of justification for storing them.
Legal retention periods of up to 10 years result for example from the code of commercial law, the tax code, and the Money Laundering Act.
In certain cases, limitation periods of up to 30 years may require that we keep your data to preserve evidence.
This means that we will delete your personal data at the latest after the legal retention periods have expired.
6. Affected party’s rights / your rights
If you have any questions or complaints regarding data protection, please contact our company.
For security reasons and to protect the transfer of confidential information, like for example orders or requests that you submit to us as operators of this website, this website uses an SSL or a TLS encryption. In an encrypted connection, the browser’s address bar switches from “http://” to “https://” and a lock symbol appears in your browser bar. If the SSL or TLS encryption is activated, the data you transfer to us can not be read by third parties.
Some of the Internet pages use so-called cookies. Cookies do not damage your computer nor do they contain viruses. Cookies serve to make our services more user-friendly, effective, and safe. Cookies are small text files that are placed on your computer and stored by your browser.
Analytical tools and promotion
This website uses features of the web analysis service Google Analytics provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”, i.e. text files that are stored on your computer and enable us to analyze your usage of our website. The cookie-generated information about your usage of this website is usually transferred to and stored on a Google server in the US. The storage of Google Analytics cookies is based on art. 6 par. 1 lit. f DSGVO. The operator of the website has a legitimate interest in analyzing user behavior to optimize his web services as well as his advertising.
You may prevent the collection of your data via Google Analytics by clicking on the following link. Thus, an opt-out cookie, preventing the collection of your data during future visits of this website, will be placed: deactivate Google Analytics . More information on Google Analytics’ user data policy can be found in Google’s data protection guidelines: https://support.google.com/analytics/answer/6004245?hl=de.
More information on user data policies can be found in Google’s data protectionguidelines: https://www.google.de/intl/de/policies/privacy/.
(latest update: June 28, 2019)