Source: http://www.zenjoy.net/privacy-policy/
Timestamp: 2019-08-24 23:14:24
Document Index: 12066640

Matched Legal Cases: ['Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6', 'Art. 6']

Privacy Policy | Zenjoy
This Privacy Policy (“Policy”) provides important information about how Zenjoy and its worldwide affiliated companies and subsidiaries (collectively, “Zenjoy”, “we”, or “us”) collect, store, use, process and /or handle personal information. And this Policy applies to any Zenjoy website, application, software, or service that links to it (collectively, our “Services”). Meanwhile, we may also make different privacy policy with particular privacy practice for some Services parallelly.
Please read this Policy carefully and contact us if you have any questions about our privacy practices or your personal information choices. By ticking the “agree” box after your read this Policy, you expressly consent to the information handling practices described in this Policy.
Zenjoy is a multinational company group with different legal entities worldwide. This privacy policy is issued on behalf of the Zenjoy Group so when we mention “Zenjoy”, “we”, or “us” in this Policy, we are referring to the relevant company in the Zenjoy Group responsible for processing your data. Zenjoy Limited, a limited liability company with residence at Room 1403, 14/F., Officeplus @Sheung Wan, No. 93-103 Wing Lok Street, Hong Kong, is the controller and responsible for the Services.
User-provided Information: You may provide to Zenjoy what is generally called “Personal Information”, when you register for a Zenjoy Services, or upload, purchase, view or download certain content or products from the Services, enter contests or sweepstakes, or otherwise use the features and functionality of the Services. “Personal information” means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.
Illustratively, we may collect different kinds of Personal Information about you as follows:
Automatically Collected Information: When you access the Services or open one of our HTML emails, we may automatically record certain information from your system by using cookies and other types of tracking technologies. This “automatically collected” information may include Internet Protocol address (” IP Address “), a unique user ID, device type, device identifiers, browser types and language, referring and exit pages, platform type, version of software installed, system type, the content and pages that you access on the Services, the number of clicks, the amount of time spent on pages, the dates and times that you visit the Services, and other similar information. Depending on the law of your country of residence, your IP address may legally be considered as personal information.
Cookies Information: Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. Your browser stores cookies in a manner associated with each website you visit. We use cookies to enable our servers to recognize your web browser and tell us how and when you visit the site and otherwise use the Services through the Internet.
We will use your information only for these Service- and business-related purposes.
Communication: We use your information to allow you to comment on content, and participate in any events, promotions, activities, focus groups, research studies, contests, promotions, polls, surveys or any productions and to communicate with you regarding your attendance thereto.
Payments: Sometime, we may use your information to process any refunds, rebates and or charges pursuant to the applicable terms of use.
Chat rooms, messaging, and community and event forums: A number of our Services provide features including chat rooms, messaging services, and community and event forums for collaboration, peer connection, games, and information exchange purposes. Depending on the Service, the personal information you choose to post, share, upload, or make available is public and visible to others who use those Services. You should never post or share any information that is confidential or about others unless you have permission to do so. We may use information you provide in community and event profiles and forums to personalize your experience and to make content and peer connection recommendations. These Services may have their own terms of use and, where appropriate, their own privacy policy.
We may use Automatically Collected information and Cookies information to maintain and improve our Services, including to do the following things: (a) automatically update the applications on your system; (b) remember your information so that you will not have to re-enter it during your visit or the next time you access our Services; (c) provide customized third-party advertisements, content and information, unless it will include instructions on how to opt out of receiving these advertisements, content and information in the future; (d) monitor the effectiveness of third-party marketing campaigns; (e) monitor aggregate site usage metrics such as total number of visitors and pages accessed; and (f) track your entries, submissions, and status in any promotions or other activities.
If you connect to a third-party services (such as Facebook or Twitter) through an icon or link on our Services or otherwise link your Zenjoy account with a third party services, we may share the contents of your post and associated information (such as your user name, the fact that your connection originated from the Services and other relevant usage and diagnostic information) with such third party. With your consent, which you may withdraw at any time with effect for the future, we may also send information about the content you watch and your activities on the Services to such third parties. Once such information is shared, the use of your information will be subject to that third-party service’s privacy policy and this Policy will not apply. These third-party services may process personal data such as the web pages you visited and IP addresses, and may set cookies to enable features to function properly. We are not responsible for the security or privacy of any personal data collected by these third parties. You should review the privacy policies applicable to the third-party services you connect to, use, or access.
We may disclose Automatically Collected information and other aggregates non-personal information with interested third parties to assist such parties in understanding the usage and demographic patterns for certain programs, content, Services, advertisements, promotions, or other functionality of our Services.
Zenjoy may make both personal and non-personal information available to subsidiaries and affiliated companies that are under common ownership or controlled within the Zenjoy group, but Zenjoy Limited as the controller will guarantee the subsidiaries and affiliates to assume the obligations as same as Zenjoy assumes as information receiver in this Policy.
You may, of course, decline to share your personal information with us, in which case we will not be able to provide to you some of the features and functionality found on our Services. If you would like to access, review, correct, update, suppress, or otherwise limit our use of your personal information you have previously provided directly to us, you may contact us as outlined in the last section of this Policy titled “How to contact us “; or using the mechanism provided below. In your request, please include your email address, name, address, and telephone number and specify clearly what information you would like to access, change, update, or suppress. We will try to comply with your request as soon as reasonably practicable and any information you give us will be protected by this Policy.
4. Where we store and process personal information
Zenjoy has networks, databases, servers, systems, support, and help desks located throughout our offices around the world. We collaborate with third parties such as cloud hosting services, suppliers, and technology support located around the world to serve the needs of our business, workforce, and customers. We take appropriate steps to ensure that personal information is processed, secured, and transferred according to applicable law. In some cases, we may need to disclose or transfer your personal information within Zenjoy or to third parties in areas outside of your home country. The areas in which these recipients are located will vary from time to time, but may include the United States, Europe, Canada, Asia, Australia, India, and other countries where Zenjoy has a presence or uses contractors. We ensure a similar degree of protection in this Policy is afforded when disclose or transfer your personal information in areas outside of your home country.
5. Our commitment to data protection
Zenjoy uses commercially reasonable physical, managerial, and technical measures designed to protect the integrity and security of your personal information (for example, making relevant policies and procedures to deal with accident loss and unauthorized access, training our employees and contractors to control risk, limiting access to your personal data to those employees, agents, contractors and other third parties who have a business need to know). However, no security precautions or systems can be completely secure. We cannot therefore ensure or warrant the security of any information you transmit to us, and you do so at your own risk. We cannot guarantee that such information may not be accidentally accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
We retain personal information for as long as we reasonably require it for legal or business purposes. In determining data retention periods, Zenjoy takes into consideration local laws, contractual obligations, the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of personal data, the purposes for which we process personal data and the expectations and requirements of our customers. When we no longer need personal information, we securely delete or destroy it.
7. Your right to access and control your personal information
If you wish to exercise any of the rights set out above, you can use the “Contact Us” option within the relevant Service or via email to contact us at policy@zenjoy.net.
We respect your right to access and control your information, and we will respond to requests for information and, where applicable, will correct, amend, or delete your personal information. However, we may require you to provide sufficient proof to verify your identity before your modification request. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. You may also have the right to request deletion of your personal information; however, this is not always possible due to legal requirements and other obligations and factors.
8. Connecting via social networks
9. Friends and Other Players
Our Services allow you to interact with your friends, and if you use a social network account to register a game account with us, your friends may be able to see your name, profile picture and game activity. Other players may be able to view certain public information associated with your social network profile.
When you purchase virtual currency or items, or get cash prize in our Services, we and our business partner responsible for processing payments will collect the billing information needed to process your charges or drawing. This may include financial information like your Paypal accounts, credit card accounts, or billing address.
Our Services usually have minimum age requirement of users and are not directed to children, and we do not knowingly collect data relating to children. If you become aware that your child has provided us with personal information without your consent, please email to policy@zenjoy.net.
12. In the Event of Merger or Sale
13. Further Privacy Notice for EU Residents
The lawful basis for processing your information includes: i) performance of a contract with you; ii) necessary to comply with a legal obligation; and iii) necessary for our legitimate interests (including but not limited to recover debts due to us; keep our records updated and to study how customers use our products/services; study how customers use our products/services, to develop them and grow our business; run our business, provide administration and IT services, network security, prevent fraud; define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy).
Legal basis for each processing purpose provided in Section 2 of this Policy are:
• Account setup and administration: the legal basis for this processing is Art. 6(1)(b) GDPR.
• Personalization: the legal basis for this processing is your consent according to Art. 6(1)(a) GDPR.
• Marketing and events: the legal basis for this processing is Art. 6(1)(f) GDPR.
• Communication: the legal basis for this processing is Art. 6(1)(b) or (f) GDPR.
• Payments: the legal basis for this processing is Art. 6(1)(b) GDPR.
• Research and development: the legal basis for this processing is Art. 6(1)(f) GDPR.
• Chat rooms, messaging, and community and event forums: the legal basis for this processing is Art. 6(1)(f) GDPR.
• Legal obligations: the legal basis for this processing is Art. 6(1)(c) GDPR or Art. 6(1)(f) GDPR.
Our Services use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you use our Services and also allows us to improve our Services.
• Strictly necessary cookies: these are cookies that are required for the operation of a website and App, such as to enable you to log into secure areas.
• Performance cookies: these types of cookies recognize and count the number of visitors to a website and users of an App and to see how users move around in each. This information is used to improve the way the website and App work.
• Functionality cookies: these cookies recognize when you return to a website or App, enable personalized content and recognize and remember your preferences.
• Targeting cookies: these cookies record your visit to a website or App, including the individual pages visited and the links followed.
Generally, the strictly necessary cookies and some performance and functionality cookies only last for the duration of your visit to a website or expire when you close an App; the functionality cookies and some targeting and performance cookies may last for a longer period of time.
Some of the cookies used by our website and App may be set by us, and some are set by third parties who are delivering services on our behalf. For example, we use Google Analytics to track what users do on the App so we can improve the design and functionality.
Most websites, mobile devices and apps automatically accept cookies but, if you prefer, you can change your browser, device or app settings to prevent that or to notify you each time a cookie is set. Please note however, that (as with other websites and apps) by blocking or deleting cookies used on our website or App you may not be able to take full advantage of our Services.
Third-party services/plugins
Access our Services through Facebook Connect
You may have the opportunity to connect to our Services through Facebook Connect when you register for Services or after you have registered for Services. If you connect to Services through Facebook Connect, we will collect, store, and use in accordance with this Policy any and all information you agreed that Facebook could provide to us through its API. This process links our Services to your Facebook profile and we may access, collect and store the following information, among other information, as allowed by you, Facebook’s API, and your Facebook privacy settings:
your Facebook name;
the names and pictures of your Facebook friends;
your interests and affinity networks;
You may find Facebook’s Privacy Policy here:
We may use Google Firebase Authentication to make your authentication easier and more convenient. This service provider has access to personal information required to perform its tasks. Google Firebase may not use them for other purposes. In addition, Google Firebase is required to treat the information in accordance with the applicable data protection laws.
You may find Google’s Privacy Policy here:
If you choose to pay our Services via PayPal, the information you provide will be sent to PayPal for payment at sign-up. PayPal may not use them for other purposes. In addition, PayPal is required to treat the information in accordance with the applicable data protection laws.
You may find PayPal’s Privacy Policy here:
We may use this technology to make our website more interesting for you and to optimize its functionality. The purpose of the processing is our legitimate interest in improving our Services. If you only wish to accept our own cookies, but not those of our service providers and partners, you can select the setting in your browser “Block third party cookies”, or contact us via email at policy@zenjoy.net
Your personal information may be stored on our behalf on third-party infrastructure provider Amazon Web Services. Amazon may not use the data for other purposes. In addition, Amazon is obliged to treat the information in accordance with the relevant data protection laws.
You may find AWS’s Privacy Policy here:
We may use Loggly to analyze data provided by you. We may use this technology to make our Services more interesting for you and to optimize its functionality. Loggly may not use the data for other purposes. In addition, Loggly is obliged to treat the information in accordance with the relevant data protection laws.
You may find Loggly’s Privacy Policy here:
We may use Adjust to analyze data provided by you. We may use this technology to make our Services more interesting for you and to provide better customized Services. Adjust may not use the data for other purposes. In addition, Adjust is obliged to treat the information in accordance with the relevant data protection laws.
You may find Adjust’s Privacy Policy here:
We may integrate the Facebook “Like” button on our Services. Regardless of whether you are logged in to your Facebook account or not, the plugin establishes a direct connection between your browser and the Facebook server and sends Facebook the information that you have visited our website using your IP address. If you are logged into your Facebook account while visiting our website, you can link our content to your Facebook account by clicking the “Like” button.
We may include a Twitter plugin in our Services that allows you to link the content of our Services to your Twitter account. If you are logged into your Twitter account while using our Services, a link will be established. The exact content of the data transmitted to Twitter and how Twitter uses it is beyond our knowledge.
You may find Twitter’s Privacy Policy here:
We may include an Instagram plugin in our Services that allows you to link the content of our Services to your Instagram account. The exact content of the data transmitted to Instagram in this way and how it is used by Instagram is beyond our knowledge.
You may find Instagram’s Privacy Policy here:
Transfer Personal Information out of European Union
When we transfer personal information from the European Union to other countries in which applicable laws do not offer the same level of data privacy protection as in your home country, we take measures to provide an appropriate level of data privacy protection. In other words, your rights and protections remain with your data. For example, we use approved contractual clauses, multiparty data transfer agreements, intragroup agreements, and other measures designed to ensure that the recipients of your personal information protect it. If you would like to know more about our data transfer practices, please contact us at any time.
If you have any concerns, questions or complaints regarding our Policy or privacy practice, please feel free to contact us at
Attn: Zenjoy Compliance Team
Address: Room 1403, 14/F., Officeplus @Sheung Wan, No. 93-103 Wing Lok Street, Hong Kong
Email: policy@zenjoy.net
Tel: +86 10 65206723
© 2019 Zenjoy Limited