Source: http://www.ukscweb.com/Terms.php
Timestamp: 2019-06-24 20:15:05
Document Index: 419790377

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UKSC Web Hosting - Affordable, Easy & Professional web services - e-mail, Domain Names & Web Hosting - Terms & Conditions Page
UKSC Web Hosting Services
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Originally designed for the UK Social Club's Activity & Service providers, now for anyone and everyone who is looking for an Easy & Cost Effect way of having a Professional Web and e-mail presence, without any hidden costs.
This web site is designed by professionals to make buying and implementing a Professional looking e-mail address, Domain (Web) Name & Web presence (Web Site), for the small to medium size business market, as easy and straight forward as possible.
UKSC Web Hosting Services - Terms & Conditions
The use of services from UKSC Web Hosting (Trading Name of UK Social Club Ltd), [hereafter referred to as "UKSC Web Hosting"] constitutes agreement to these terms.
Domain Transfers & DNS Updates
If you are updating your DNS to a different server within the UKSC Group, then there is no charge.
UKSC Web Hosting charges an administration only fee to transfer your Domain to a different provider or update your DNS records. Each Domain Transferred & Each Record update is charged at £55.00 + VAT per transaction.
N.B. Domains cannot be transferred if there are outstanding bills on the account.
All services provided by UKSC Web Hosting may only be used for lawful purposes. The laws of England & Wales & The United Kingdom apply.
The customer agrees to indemnify and hold harmless UKSC Web Hosting from any claims resulting from the use of our services.
Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. Any account found to be in violation of anothers copyright will be expeditiously removed, or access to the material disabled. Any account found to be in repeated violation of copyright laws will be suspended and/or terminated from our hosting. If you believe that your copyright or trademark is being infringed upon, please email abuse@UKSCWeb.com with the information required. A list of required information may be found here. If the request is of a licensing issue, we may require further documentation.
UKSC Web Hosting services, including all related equipment, networks and network devices are provided only for authorized customer use. UKSC Web Hosting systems may be monitored for all lawful purposes, including to ensure that use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security. During monitoring, information may be examined, recorded, copied and used for authorized purposes. Use of UKSC Web Hosting system(s) constitutes consent to monitoring for these purposes.
Any account found connecting to a third party network or system without authorization from the third party is subject to suspension. Access to networks or systems outside of your direct control must be with expressed written consent from the third party. UKSC Web Hosting may, at its discretion, request and require documentation to prove access to a third party network or system is authorized.
If in doubt regarding the acceptability of your site or service, please contact us at abuse@UKSCweb.com and we will be happy to assist you.
You agree that all pages Hosted or Designed by UKSCWeb will have the appropriate small link back to our services.
UKSC Web Hosting reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with its established policies, or to make any such modifications in an emergency at its sole discretion.
UKSC Web Hosting reserves the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee or any charges incurred for blacklist removal. This cost of the clean up fee is entirely at the discretion of UKSC Web Hosting.
You agree to supply appropriate payment for the services received from UKSC Web Hosting, in advance of the time period during which such services are provided. You agree that until and unless you notify UKSC Web Hosting of your desire to cancel any or all services received, those services will be billed on a recurring basis. This includes when accounts are suspended. When an account's invoices are paid outside of the 10 day grace period, invoices will not be automatically generated. However, after the customer notifies UKSC Web Hosting of his or intent to resume service, invoices will be manually generated and payment expected for the time the account was suspended.
Failure to keep up payments or clear an outstanding balance or pay an invoice on time, will result in us (UKSCWeb / UK Social Club Limited) placing a holding page on your website. This will only be removed once the full outstanding debt has been cleared.
It is the customer's responsibility to notify our sales team via email at sales@UKSCWeb.com after paying for a domain renewal and to ensure the email is received and acted upon. Domain renewal notices and invoices are provided as a courtesy reminder and UKSC Web Hosting cannot be held responsible for failure to renew a domain or failure to notify a customer about a domain's renewal.
Invoices that have been paid more than once with multiple Paypal Subscriptions can only be added as credit towards the account and cannot be refunded via Paypal. If you require assistance with this provision, please contact sales@UKSCWeb.com
UKSC Web Hosting reserves the right to change the monthly payment amount and any other charges at anytime.
Your use of this service is at your sole risk. Our backup service is provided to you as a courtesy. UKSC Web Hosting is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on UKSC Web Hosting servers. Backups will not be provided for accounts that have been suspended or terminated for any reason unless otherwise agreed to in writing by UKSC Web Hosting.
If you decide to cancel your service/s (including Domain renewals) with UKSC Web you must do so in writing, giving 30days notice.
If notice period is not given we will take it that you wish to continue using our service/s and invoice you accordingly.
UKSC Web Hosting reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice.
Each of UKSC Web Hosting's managed shared and reseller servers carry a 45 day unconditional money back guarantee on them. If you are not completely satisfied with our services within the first 45 days of your service, you will be given a full refund of the contract amount. Remember, this is only for monthly shared or reseller packages and does not apply to dedicated servers, administrative fees, install fees for custom software, or domain name purchases.
If your shared / reseller server has a physical downtime that is not within the 99.9% uptime you may receive one month of credit on your account. Approval of the credit is at the discretion of UKSC Web Hosting dependant upon justification provided. Third party monitoring service reports may not be used for justification due to a variety of factors including the monitor's network capacity/transit availability. The uptime of the server is defined as the reported uptime from the operating system and the Apache Web Server which may differ from the uptime reported by other individual services. To request a credit, please contact sales@UKSC Web Hosting.com with justification. All requests must be made in writing via email. Uptime guarantees only apply to shared / reseller solutions. Dedicated servers are covered by a network guarantee in which the credit is prorated for the amount of time the server is down which is not related to our uptime guarantee.
Resellers are responsible for supporting their clients. UKSC Web Hosting does not provide support to our Reseller's Clients. If a reseller's client contacts us, we reserve the right to place the client account on hold until the reseller can assume their responsibility for their client. All support requests must be made by the reseller on their clients' behalf for security purposes. Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients'. UKSC Web Hosting will hold any reseller responsible for any of their clients actions that violate the law or the terms of service.
UKSC Web Hosting reserves the right to reset the password on a dedicated server if the password on file is not current so that we may do security audits as required by our datacenter. It is the responsibility of the client to ensure that there is a valid email address and current root password on file for their dedicated server on file to prevent downtime from forced password resets. UKSC Web Hosting reserves the right to audit servers as needed and to perform administrative actions at the request of our datacenter. Dedicated servers are NOT backed up by us and it is the responsibility of the client to maintain backups or have a solution for this. You may purchase an additional hard drive and maintain backups to it as the most simple solution. Please contact sales@UKSC Web Hosting.com if you wish to obtain a secondary hard drive. It is your responsibility to maintain backups.
We reserve the right to change prices listed on UKSC Web Hosting.com, and the right to increase the amount of resources given to plans at any time.
14.) Managed Services
Updating & Managing your Domain / website on a monthly basis. This may involve Major or Minor website changes; Creation of new pages; Updating Product Information; Replacing Outdated Prices & SEO (Search Engine Optimisation. Please note that the basic package for this service is Limited to creating 1 new webpage per month; or 2 hours of updates before additional hourly charges are added. The Basic Service package is currently priced from £24.99 per month with additional hours charged at £24.99. All prices exclude VAT.
UKSC Web Hosting reserves the right to decline working with any outside agency person/s or companies that are in direct competition with us. We will not entertain joint working policies on any website we are hosting for the client as this will utlimately disolve security and therefore provide significant risk.
Customer agrees that it shall defend, indemnify, save and hold UKSC Web Hosting harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against UKSC Web Hosting, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless UKSC Web Hosting against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with UKSC Web Hosting; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from UKSC Web Hosting's server.
15b.) Arbitration By using any UKSC Web Hosting services, you agree to submit to binding arbitration. If any disputes or claims arise against UKSC Web Hosting or its subsidiaries, such disputes will be handled by an arbitrator of UKSC Web Hosting's choice. An arbitrator from the American Arbitration Association or the National Arbitration Forum will be selected in the state of Texas. Arbitrators shall be attorneys or retired judges and shall be selected pursuant to the applicable rules. All decisions rendered by the arbitrator will be binding and final. The arbitrator's award is final and binding on all parties. The Federal Arbitration Act, and not any state arbitration law, governs all arbitration under this Arbitration Clause. You are also responsible for any and all costs related to such arbitration.
16.) Website Design
UKSC's basic website design service is limited to 1 basic page for £149.99 + VAT.
A 5 page website from one of our templates is charged at £475.00 + VAT.
Additional pages are charged at £85.00 + VAT per page; other site changes are charged at £35.00 per hour unless otherwise agreed.
Our advanced design service is tailored to individual needs with pricing starting from £800.00 + VAT per website.
UKSC Web only provide a basic Artwork Design service. All other artwork needs to be submitted by the client at their cost.
16b.) Domain Purchases
All Domain Purchases will be made in the name of UK Social Club Ltd, unless otherwise requested in writing.
This is done to ensure the purchasers identity is protected.
It is possible to change the name into yours or your company name after registration. However, because the Registrars make a charge for this change we will have to pass this charge onto you, plus a small admin fee.
UKSC Web Hosting shall not be responsible for any damages your business may suffer. UKSC Web Hosting makes no warranties of any kind, expressed or implied for services we provide. UKSC Web Hosting disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by UKSC Web Hosting and its employees.
UKSC Web Hosting may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.
UKSC Web Hosting reserves the right to revise its policies at any time without notice.
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