Source: https://epagency.net/sv/terms-service/
Timestamp: 2018-07-17 05:27:57
Document Index: 618790237

Matched Legal Cases: ['§ 3', '§ 5', '§ 6', '§ 7', '§ 8', '§ 9', '§ 10', '§ 12', '§ 16', '§ 3']

Agreement terms for FuseMail Sweden
Agreement terms for FuseMail SecureSMART (inbound), former Stay EmailSecurity and Stay PowerFilter. Applicable as of 25th November 2015.
These conditions govern the relationship between the customer (”Customer”) and FuseMail Sweden AB, 556750-9533, (”FuseMail ”) regarding the service, FuseMail SecureSMART (inbound) (”Service”). For the Service, a customer-specific agreement (”Agreement”) has been signed.
In the application of these terms, precedence is given to the Agreement, followed by these conditions, and lastly by the SLA.
The client can be a natural person of legal age or a legal entity. The agreement between the parties cannot be extended by the Customer to another party.
The Service involves the Customer renting space in a portion of FuseMail’s shared server environment.
Unless the Customer has expressed other preferences, FuseMail use the Customer’s name, together with the logo, as a reference on FuseMail’s website and in printed materials.
For specification of the Service, the Customer is referred to the Agreement, information sheet, offer and any possible order confirmation.
§ 3 Term of the Agreement
Unless stated otherwise, the Agreement is valid for a period of twelve (12) months.
Unless otherwise stated in the Agreement, and where notification of termination has not been made in accordance with section 5, the agreement term for the Service will be extended in accordance with the most recent agreement term.
If notification of termination is made pursuant to section 5 and the Service is still actively used by one or more domains directed to FuseMail MX-records, the agreement is extended in accordance with previous agreement periods, three (3) days after the termination date of the agreement.
Unless otherwise stated in the Agreement, twenty (20) day payment terms are applicable for private organizations and thirty (30) day payment terms are applicable for the public sector. Payment must be submitted to FuseMail not later than the duedate. If payment has not been made after the due date, FuseMail has the right to transfer the claim to another party as wellwith the interest act.
If the invoice is due and at least ten (10) days have passed since the last agreement term expired, FuseMail has the right to suspend the Service until full payment has been received. The Customer will be notified by email, letter or fax at least three (3) days before the Service is turned off.
§ 5 Notification of termination period
Unless otherwise stated in the Agreement, notification of termination shall be submitted to FuseMail not later than three (3) months before the Agreement expires and is extended.
The termination notice shall be in writing by letter, fax or email. The written termination notice must be signed by an authorized person.
FuseMail owns the right to suspend or terminate the Customer’s Service effective immediately if the Customer has violated any provisions in these agreement terms.
§ 6 Fees for the Service
FuseMail charges no invoicing fees.
Objections to invoices shall be made in writing within ten (10) days of the customer receiving the invoice. If the customer has disputed the invoice within the prescribed time and given a legitimate reason for a dispute of the charge, FuseMail shall allow a grace period for payment of the disputed amount. If the customer is allowed a grace period regarding the disputed amount, penalty interest will be applicable on the portion of the disputed amount that the account holder is liable to pay.
The Customer shall be notified of changes in fees for the Service at least one (1) month before a new agreement period commences. A reduction in fees is not normally announced in advance. If the fee increases, the Customer has the right to terminate the Agreement within seven (7) days from the date the fee increase was announced in those cases where the fee increase exceeds fifteen (15) %. FuseMail has the right to notify the Customer Page 2 of 3
If the customer receives more incoming legitimate emails than what is within the framework for the customer’s business, FuseMail has the right to negotiate with the Customer regarding a charge for the excess portion of email traffic.
Temporary promotions are not applicable for existing customers.
Costs for calls in connection with the Customer’s contact with FuseMail’s support are additional costs and are beyond FuseMail’s control.
Charges for text messages sent via the Service’s delivery monitoring are invoiced monthly or quarterly in arrears according to the current applicable price list.
Increase in the number of email users or clients, in accordance with the table below, shall be communicated to FuseMail within 30 (thirty) days of the date the increase occurred. FuseMail charges for the increased number for the remaining agreement term.
Interval of number of email users or clients according to the agreement:
Increases by the least percentage or minimum number whereby the customer must report to FuseMail: 1-50 10% 51-100 5% 101-1.000 10% 1.001 – 2.500 25% 2.500-5.000 50% Over 5.000 100%
§ 7 Transfer of the Service
7.1 The Customer is entitled to transfer the Service to another party after FuseMail’s consent. The request for transfer shall be made in writing to FuseMail on the designated form.
§ 8 FuseMail’s responsibility
FuseMail treats all information about the Customer as confidential in order to protect the Customer’s privacy. However, through court order or request from the police or other authority, FuseMail is required to disclose information about the Customer.
FuseMail’s liability for property damage only covers compensation for direct loss and is limited to the maximum amount payable by the Customer to FuseMail for a period of twelve (12) months in accordance with the current agreement. Compensation will not be paid under any circumstances for losses due to indirect damages such as reduced production or sales in the Customer’s business.
FuseMail guarantees the Customer that it will constantly work to stop the largest volume of unsolicited emails possible.
If the Customer is subjected to traffic attacks or similar events, FuseMail has the right to temporarily suspend the Service in order to protect the Customer and FuseMail’s system.
If the Customer receives large volumes of emails in return after mass mailings such as newsletters and special offers, FuseMail has the right to take special measures regarding these bounces through immediate removal and without delivery to the Customer.
§ 9 Customer’s responsibility
Unless otherwise stated in the Agreement, the Service may be used by one (1) legal entity.
The Customer agrees to comply with Swedish law and law of the country in which he resides. The customer is fully responsible for all actions carried out via its Services.
The Customer is responsible for keeping information about the Customer’s address, telephone number and email address and contact person updated in FuseMail’s Customer register. Changes shall be communicated to FuseMail or performed by the Customer via the control panel.
It is the Customer’s responsibility to gain access to the software required in order to use FuseMail’s Service.
§ 10 Limitations of the Service
Unless otherwise stated in the Agreement, FuseMail stores all emails that are blocked as spam in quarantine for twenty-eight (28 ) days.
Unless otherwise stated in the Agreement, FuseMail stores up to twenty-five (25) MB of data in quarantine per user.
If the Customer is a Swedish business, the Service is delivered through data centres located within the borders of Sweden.
If the Customer is a Swedish business, all data, such as customer data and logs, is stored in data centres located within the borders of Sweden.
FuseMail guarantees not to access or disclose the content of the emails that are stored or that pass through FuseMail’s system unless requested to do so by the Customer. In providing support at the request of the Customer, FuseMail may need to know the content of the emails.
FuseMail records statistics based on header information in the Customers’ email messages. The statistics may be published publicly, but the Customer always remains anonymous unless another agreement has been made with the Customer. The statistics mainly concern spam, viruses and legitimate email.
FuseMail records logs of events regarding the Service and may check these for the purpose of error detection or abuse cases. The logs usually consist of times and events.
Information about the service can only be ordered or altered by the Customer himself or by FuseMail at the Customer’s request. New data or amended information will only be sent out to registered Customer contacts.
Customer information may be stored in FuseMail’s backup system for up to one (1) year. This will be done even after the Service has ended. Logs and statistics may be stored indefinitely.
§ 12 Changes in the conditions
12.1 These general conditions will apply until further notice. Modification of these terms and conditions, which constitutes a direct and substantial impairment for the Customer, are announced at least one (1) month before they take effect. The Customer has the right to immediately terminate the Service if the changes in conditions result in a direct and extensive change for the worse.
Changes and adjustments in these conditions that do not involve a direct and substantial impairment for the Customer are not normally announced.
FuseMail will notify the Customer regarding changes in the conditions through the Customer’s specified email address or by fax or letter.
13.1 As long as the Customer does not actively de-register his interest, FuseMail has the right to send out news, offers and information by email or letter to the Customer.
FuseMail shall not be liable for claims and other consequences if FuseMail ‘s commitments are hindered or substantially made more difficult due to circumstances that FuseMail could not possibly control or foresee, such as extensive electrical outages, labour conflicts, strokes of lightning, fire, atmospheric disturbances, legal enactments, actions by authorities, acts of war, strikes or other similar circumstances.
Disputes regarding the interpretation or application of the agreement and associated legal relationships will be determined by arbitrators in accordance with Swedish law. Arbitration proceedings shall take place in Stockholm whereby Swedish law and the Swedish language shall be applicable. The arbitrators shall apply regulations from the Code of Judicial Procedure regarding court costs and voting. In the event that the disputed amount is less than ten (10) times the current rate of the call for arbitration proceedings in accordance with the law (1962:381) regarding the amount for general insurance, the dispute shall be decided by the Stockholm District Court. However, for overdue, unpaid receivables for the provision of the service, the party has the right to bring the case before a general court of law. Claims, in regard to specific agreements, must be presented in writing to the other party not later than three (3) months after the right to make such a claim arose in order to be valid.
§ 16 Personal data assistant agreement
Anyone who engages a cloud provider for the processing of personal data, in accordance with section 30 of the Personal Data Act (PuL), shall establish a written personal data assistant agreement. Valid personal data assistant agreements are available at FuseMail’s website (see www.fusemail.com/sv), and the attached, signed agreements. The Personal data assistant agreement takes precedence over the Agreement’s other sections and supplements. The Personal data assistant agreement may not be amended during the ongoing agreement term, unless there is a mutual agreement between the contractual parties or is required because of changes in legislation or through a direct request from the monitoring authority.
Agreement terms for FuseMail SecureSMART (outbound), former SecureSMTP.
Applicable as of 25th November 2015.
These conditions govern the relationship between the customer (”Customer”) and FuseMail Sweden, 556750-9533, (”FuseMail”) regarding the service, FuseMail SecureSMART (outbound) (”Service”). For the Service, a customer-specific agreement (”Agreement”) has been signed.
In the application of these conditions, precedence is given to the Agreement, followed by these conditions, and lastly by the SLA.
Unless the Customer has expressed other preferences, FuseMail may use the Customer’s name, together with the logo, as a reference on FuseMail’s website and in printed materials.
§ 3 Agreement term
If notification of termination is made pursuant to section 5 and the Service is still actively used, the agreement will be extended in accordance with the previous agreement term three (3) days after the termination date of the agreement.
Unless otherwise stated in the Agreement, twenty (20) day payment terms are applicable for private organizations and thirty (30) day payment terms are applicable for the public sector. Payment must be submitted to FuseMail not later than the due date. If payment has not been made after the due date, FuseMail has the right to transfer the claim to another party. Penalty interest will be charged, in accordance with the Interest Act, at 9.5% per month from the due date until payment has been made.
The Customer shall be notified of changes in fees for the Service at least one (1) month before a new agreement period commences. A reduction in fees is not normally announced in advance. If the fee increases, the Customer has the right to terminate the Agreement within seven (7) days from date the fee increase was announced in those cases where the fee increase exceeds fifteen (15) %. FuseMail has the right to notify the Customer regarding changes in fees via the Customer’s specified email contact, fax or letter.
The Customer is entitled to transfer the Service to another party after FuseMail’s consent. The request for transfer shall be made in writing to FuseMail on the designated form.
FuseMail’s liability for property damage only covers compensation for direct loss and is limited to the maximum amount payable by the Customer to FuseMail for a period of twelve (12) months in accordance with the current agreement. Compensation will not be paid under any circumstances for indirect damages such as losses due to reduced production or sales in the Customer’s business.
The Customer is responsible for not sending out unauthorized emails such as unsolicited advertising, in accordance with Swedish law or the law where the Customer’s sender resides. If the Customer violates this clause, FuseMail has the right to immediately suspend the Customer’s Service.
The Customer is responsible for sending out emails within the framework for normal operations for communication with Customers, cooperative partners and other contacts. FuseMail has a policy limiting the maximum volume of allowed emails to two hundred fifty (250) emails per day and email users.
For email messages generated from sources other than email users, in addition to those referred to in section 9.6 such as automated emails, the Customer is responsible for not sending out more than the number indicated in the table below.
Interval number of email users: Number of emails per day: 1 – 50 100 51 – 100 125 101 – 1,000 175 1,001 – 2,500 250 2,501 – 5,000 300 Over 5,000 350
Unless otherwise stated in the Agreement, FuseMail stores all emails that are blocked as spam in quarantine for twenty-eight (28) days.
These general conditions will apply until further notice. Modification of these terms and conditions, which constitutes a direct and substantial impairment for the Customer, are announced at least one (1) month before they take effect. The Customer has the right to immediately terminate his Service if the changes in conditions result in a direct and extensive change for the worse.
FuseMail has the right to inform the Customer of changes in the conditions via the Customer’s stated email address, fax, or by letter.
As long as the Customer does not actively de-register his interest, FuseMail has the right to send out news, offers and information by email or letter to the Customer.
FuseMail shall not be liable for claims and other consequences if FuseMail’s commitments are hindered or substantially made more difficult due to circumstances that FuseMail could not possibly control or foresee, such as extensive electrical outages, labour conflicts, strokes of lightning, fire, atmospheric disturbances, legal enactments, actions by authorities, acts of war, strikes or other similar circumstances.
Disputes regarding the interpretation or application of the agreement and associated legal relationships will be determined by arbitrators in accordance with Swedish law. Arbitration proceedings shall take place in Stockholm whereby Swedish law and the Swedish language shall be applicable. The arbitrators shall apply regulations from the Code of Judicial Procedure regarding court costs and voting. In the event that the disputed amount is less than ten (10) times the current rate of the call for arbitration proceedings in accordance with the law (1962:381) regarding the amount for general insurance, the dispute shall be decided by the Stockholm District Court.
However, for overdue, unpaid receivables for provision of the Service, the party has the right to bring the case before a general court of law. Claims, in regard to specific agreements, must be presented in writing to the other party not later than three (3) months after the right to make such a claim arose in order to be valid.
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