Source: http://www.legislation.gov.uk/ukpga/1978/29/part/I/crossheading/complaints-about-independent-health-care-services
Timestamp: 2016-06-29 05:25:50
Document Index: 208072170

Matched Legal Cases: ['art. 2', 'art. 4', 'art. 2', 'art. 2', 'art. 3', 'art. 3']

Skip to main contentSkip to navigationlegislation.gov.ukThe National ArchivesHelpSite MapAccessibilityContact UsCymraegHomeAbout UsBrowse LegislationNew LegislationChanges To LegislationSearch LegislationSearch LegislationTitle: (or keywords in the title)Year:Number:Type:All Legislation (excluding draft)All Primary Legislation UK Public General Acts UK Local Acts Acts of the Scottish Parliament Acts of the National Assembly for Wales Measures of the National Assembly for Wales Church Measures Acts of the Northern Ireland Assembly Acts of the Old Scottish Parliament Acts of the English Parliament Acts of the Old Irish Parliament Acts of the Parliament of Great Britain Northern Ireland Orders in Council Measures of the Northern Ireland Assembly Acts of the Northern Ireland ParliamentAll Secondary Legislation UK Statutory Instruments Wales Statutory Instruments Scottish Statutory Instruments Northern Ireland Statutory Rules Church Instruments UK Ministerial Orders UK Statutory Rules and OrdersAll Draft Legislation UK Draft Statutory Instruments Scottish Draft Statutory Instruments Northern Ireland Draft Statutory RulesAll Impact Assessments UK Impact AssessmentsSearchAdvanced SearchNational Health Service (Scotland) Act 1978You are here:1978 c. 29Part IComplaints about independent health care servicesTable of ContentsContentMore ResourcesPrevious: CrossheadingNext: CrossheadingPlain ViewPrint OptionsWhat VersionLatest available (Revised)Original (As enacted)Advanced FeaturesShow Geographical Extent(e.g. England, Wales, Scotland, Northern Ireland)Show Timeline of ChangesOpening OptionsOpen whole ActOpen Act without schedulesOpen Schedules onlyMore ResourcesOriginal Print PDFView moreChanges to legislation:There are outstanding changes not yet made by the legislation.gov.uk editorial team to National Health Service (Scotland) Act 1978. Any changes that have already been made by the team appear in the content and are referenced with annotations.Changes to LegislationRevised legislation carried on this site may not be fully up to date. Changes and effects are recorded by our editorial team in lists which can be found in the ‘Changes to Legislation’ area. Where those effects have yet to be applied to the text of the legislation by the editorial team they are also listed alongside the legislation in the affected provisions. Use the ‘more’ link to open the changes and effects relevant to the provision you are viewing.Changes and effects yet to be applied to the whole Act associated Parts and Chapters:Changes and effectsThis section lists the changes and effects yet to be applied to the whole Act, associated Parts and Chapters where applicable. This includes any insertions of whole new Parts, Chapters or provisions yet to be inserted into this Act. These effects are included in this view as they may be (but won’t necessarily be) relevant to the specific provision that you are viewing.Act words substituted by S.S.I. 2013/177 Sch. para. 2(a)Whole provisions yet to be inserted into this Act (including any effects on those provisions):s. 10(1A) inserted by 2014 asp 9 s. 63(2)(b)s. 10F(2A)-(2C) inserted by S.S.I. 2016/148 art. 2(3)s. 10I(1A) (1B) inserted by 2014 asp 9 s. 55(2)(b)s. 10I(3) inserted by 2014 asp 9 s. 55(2)(c)s. 10J(1)(c) added by 2014 asp 9 s. 55(3)(a)s. 10J(2)(f)-(j) added by 2014 asp 9 s. 55(3)(b)(ii)s. 10J(2A) inserted by 2014 asp 9 s. 55(3)(c)s. 10J(8) added by 2014 asp 9 s. 55(3)(d)s. 10ZA inserted by 2011 asp 5 s. 17(2)s. 10ZA(4)(e) inserted by S.S.I. 2015/157 sch. para. 2(2)(a)s. 10ZA(6) word repealed by S.S.I. 2015/157 sch. para. 2(2)(b)(i)s. 10ZA(6)(ab) inserted by S.S.I. 2015/157 sch. para. 2(2)(b)(ii)s. 12K inserted by 2014 asp 9 s. 67s. 15(2A)-(2D) inserted by S.S.I. 2013/220 art. 4s. 15(2A)-(2D) repealed by 2014 asp 9 s. 63(3)(d)s. 15B(1ZA) inserted by 2014 asp 9 s. 63(3)(b)s. 17A(2)(r)(s) inserted by 2012 c. 7 Sch. 21 para. 2(3)(j)s. 17A(2)(ca) inserted by 2012 c. 7 Sch. 21 para. 2(3)(a)s. 17A(2)(fa)(fb) substituted for s. 17A(2)(ff) by 2012 c. 7 Sch. 21 para. 2(3)(c)s. 17A(2)(ja)(jb) inserted by 2012 c. 7 Sch. 21 para. 2(3)(e)s. 17A(2)(ma) inserted by 2012 c. 7 Sch. 21 para. 2(3)(h)s. 17A(11)-(17) inserted by 2012 c. 7 Sch. 21 para. 2(4)s. 27(1C) inserted by 2012 c. 7 s. 220(2)s. 46A inserted by 2016 asp 14 s. 33s. 75B(1A) inserted by S.S.I. 2013/292 reg. 8(3)s. 75BA 75BB inserted by S.S.I. 2013/292 reg. 8(4)s. 84B(1A) (1B) inserted by 2014 asp 9 s. 66(b)s. 84B(2A) (2B) inserted by 2014 asp 9 s. 66(d)s. 85B(2)(g) (h) added by 2014 asp 9 s. 65(2)(b)s. 85B(2B)-(2D) inserted by 2014 asp 9 s. 65(3)s. 85B(4A) inserted by 2014 asp 9 s. 65(4)s. 85B(6) inserted by 2014 asp 9 s. 65(5)Sch. 5A para. 7A inserted by 2011 asp 11 sch. 1 para. 2Sch. 5A para. 11(2A)-(2C) inserted by 2011 asp 11 sch. 1 para. 3(b)Commencement Orders yet to be applied to the National Health Service (Scotland) Act 1978Commencement OrdersThis section lists the commencement orders yet to be applied to the whole Act. These effects are included in this view as they may be (but won’t necessarily be) relevant to the specific provision that you are viewing. Where applicable the commencement orders are listed under two headings, firstly those that bring some part of the Act you are viewing into force and secondly, those that bring into force legislation that affects some part of the legislation you are viewing. If you are viewing a prospective version or there is a prospective version available there may be commencement orders listed here that are relevant to the provision you are viewing.Commencement Orders bringing legislation that affects this Act into force:S.S.I. 2005/564 art. 2 commences (2004 asp 4)S.S.I. 2011/122 art. 2 Sch. commences (2010 asp 8)[F1Complaints about independent health care servicesSAnnotations:Annotations are used to give authority for changes and other effects on the legislation you are viewing and to convey editorial information. They appear at the foot of the relevant provision or under the associated heading. Annotations are categorised by annotation type, such as F-notes for textual amendments and I-notes for commencement information (a full list can be found in the Editorial Practice Guide). Each annotation is identified by a sequential reference number. For F-notes, M-notes and X-notes, the number also appears in bold superscript at the relevant location in the text. All annotations contain links to the affecting legislation.Amendments (Textual)F1Ss. 10A-10Z19 and cross-headings inserted (1.8.2010 for certain purposes in regard to the inserted s. 10A, 1.10.2010 for the purpose of making subordinate legislation and otherwise prosp.) by Public Services Reform (Scotland) Act 2010 (asp 8), ss. 108, 134(7); S.S.I. 2010/221, art. 3(2)(3), Sch; S.S.I. 2010/321, art. 3, Sch.10Z8Complaints about independent health care servicesS(1)HIS must establish a procedure by which a person, or someone acting on a person's behalf, may make complaints (or other representations) in relation to the provision to the person of an independent health care service or about the provision of an independent health care service generally.
(5)HIS must give such publicity to the procedure (including the procedure as varied under subsection (4)) as it considers appropriate and must give a copy of the procedure to any person who requests it.]