Patent Publication Number: US-8984407-B2

Title: Methods and interfaces for displaying performance data related to a current remote access session

Description:
CROSS REFERENCE TO RELATED APPLICATIONS 
     The present application is a continuation of U.S. application Ser. No. 11/532,422, filed Sep. 15, 2006, the disclosure of which is incorporated by reference herein. 
    
    
     FIELD OF THE INVENTION 
     The present invention generally relates to monitoring and displaying performance data related to transmission of information in data communication networks. In particular, the present invention relates to methods and interfaces for displaying performance data related to a current remote access session. 
     BACKGROUND OF THE INVENTION 
     Measuring the true end-user interaction experience with applications operating within a distributed computing environment is a complicated task. As used herein, the interaction experience refers to the time between a display change on a host machine and updating a display to an end-user reflecting that change. There are several factors that contribute to the interaction experience: client performance, client load, network characteristics, network performance, server performance, and server load. Each of these factors may impact the interaction experience by varying amounts, and recommendations for optimizing the performance of each may vary. A method for providing users and developers with both information regarding performance data for the varying components in a client-host connection and with recommendations needed to improve the interaction experience would be desirable. 
     Furthermore, generating an interface for providing meaningful feedback to an end user creates additional complications. Conventional systems may provide rudimentary graphical displays, for example, two-dimensional graphs plotting usage as a function of time. Typical systems may display to a user a graphical history of computer usage or page file usage over a period of time, and may provide statistics such as a number of threads or processes executing in a period of time, or a percentage of network utilization over a period of time. However, these systems typically lack the ability to interactive provide information to users seeking to improve or optimize usage. Nor do these systems typically provide an analysis for the user of the delay introduced into a connection by particular components of a connection between the user and another network node. Methods and systems providing a user with interactive, dynamic displays and recommendations for connection optimization would be desirable. 
     SUMMARY OF THE INVENTION 
     In one aspect, a graphical user interface displays performance data related to a communication session between a first computing device and a second computing device. The graphical user interface comprises a first graphical element and a second graphical element. The first graphical element has a plurality of sections that represent a respective physical portion of a connection between the first computing device and the second computing device. Each of the sections in the plurality of sections displays the performance data for a current session for that respective physical section. The second graphical element displays performance data for a predetermined number of previous sessions between the first computing device and the second computing device. 
     In one embodiment, a third graphical element indicates that that performance of one of the physical sections is below a predetermined threshold. In another embodiment, the third graphical element displays a recommendation to improve the performance of the physical section that is below the predetermined threshold. In still another embodiment, the third graphical element displays a rating of the performance of the current communication session relative to a predetermined number of communication sessions. 
     In one embodiment, the second graphical element dynamically displays the past performance of a respective physical portion of the connection when a pointer is placed over the same respective physical portion of the first graphical element. In another embodiment, a menu is configured to allow selection of one of the previous sessions for display as the first graphical element. 
     In another aspect, a graphical user interface displays performance data related to a communication session between a first computing device and a second computing device. The graphical user interface comprises a first graphical element and a second graphical element. The first graphical element comprises a plurality of sections that represent a respective physical portion of a connection between the first computing device and the second computing device, each of the sections displaying the performance data for a current session for that respective physical section. The second graphical element displays a rating of a performance of the current communication session relative to a predetermined number of communication sessions. 
     In one embodiment, a third graphical element indicates that performance of one of the physical sections is below a predetermined threshold. In another embodiment, the third graphical element displays a recommendation to improve the performance of the physical section that is below the predetermined threshold. 
     In still another aspect, a method for displaying performance data related to a current remote access session between a viewer computing device and a host computing device includes the step of generating a first graphical element having a plurality of sections that represent a respective physical portion of the remote access session. A second graphical element is retrieved for display of performance data for a predetermined number of previous remote access sessions. 
     In one embodiment, a third graphical element displays a rating of the performance data of the current communication session relative to a predetermined number of communication sessions. In another embodiment, the second graphical element dynamically displays the past performance of a respective physical portion of the connection when a pointer is placed over the same respective physical portion of the first graphical element. In still another embodiment, a graphical element indicates that performance of one of the physical sections is below a predetermined threshold. In yet another embodiment, a graphical element displays a recommendation for improving the performance of the physical section that is below the predetermined threshold. 
    
    
     
       BRIEF DESCRIPTION OF THE FIGURES 
       The foregoing and other objects, aspects, features, and advantages of the invention will become more apparent and better understood by referring to the following description taken in conjunction with the accompanying drawings, in which: 
         FIG. 1  is a block diagram of an embodiment of a network environment in which performance data related to a communication session between a first computing device and a second computing device is monitored; 
         FIGS. 2A and 2B  are block diagrams depicting embodiments of computers useful in connection with the methods and systems described herein; 
         FIG. 3A  is a block diagram depicting one embodiment of a graphical user interface that displays performance data related to a communication session between a first computing device and a second computing device; 
         FIG. 3B  is a screen shot of an embodiment in which a section in a plurality of sections is displayed by a graphical element of a particular length; 
         FIG. 3C  is a screen shot depicting one embodiment of a graphical element in a graphical user interface displaying a recommendation to improve the performance of a physical section of a client-host connection; 
         FIG. 3D  is a screen shot depicting one embodiment of a graphical user interface that displays performance data related to a communication session between a first computing device and a second computing device; 
         FIG. 4A  is a block diagram depicting one embodiment of a graphical user interface that displays a rating of a performance of a current communication session; 
         FIG. 4B  is a screen shot depicting one embodiment of a graphical user interface displaying a rating of a performance of a current communication session; 
         FIG. 4C  is a screen shot depicting one embodiment of a graphical user interface displaying performance data related to a communication session between a first computing device and a second computing device and displaying a rating of a performance of a current communication session; 
         FIG. 4D  is a screen shot depicting one embodiment of the graphical user interface which includes a graphical element displaying a rating of a performance of current communication session; 
         FIG. 5  is a flow diagram depicting one embodiment of the steps taken in a method of displaying performance data related to a current remote access session between a viewer computing device and a host computing device; and 
         FIG. 6  is a flow diagram depicting one embodiment of the steps taken in a method of providing a performance improvement recommendation for a connection between a first network node in communication with a second network node. 
     
    
    
     DETAILED DESCRIPTION OF THE INVENTION 
     Referring now to  FIG. 1 , an embodiment of a network environment is depicted. In brief overview, a networked system has a first node  100  in communication with a number of second nodes  150 ,  150 ′,  150 ″. In some embodiments, the first node  100  may be referred to as a host node  100  or a source node  100 . In other embodiments, the second nodes  150 ,  150 ′,  150 ″ may be referred to as consumer nodes, clients, local machines, or endpoints. 
     As shown in  FIG. 1 , the second nodes  150 ,  150 ′,  150 ″ may communicate with the first node  100  via networks or differing bandwidth. In the embodiment shown in  FIG. 1 , second node  150  communicates with the first node  100  via a high-bandwidth network  160 , such as a local area network (LAN). Second node  150 ″ communicates with the first node  100  via a low-bandwidth network  180 , such as a wireless network. Second node  150 ′ communicates with the first node  100  via a network  170  having bandwidth between the low-bandwidth network  180  and the high-bandwidth network  160 , such as a Digital Subscriber Line (DSL) connection. Although only one first node  100  and three second nodes  150 ,  150 ′,  150 ″ are depicted in the embodiment shown in  FIG. 1 , it should be understood that the system may provide multiple ones of any or each of those components. For example, in one embodiment, the system includes multiple, logically-grouped first nodes  100 , each of which may be available to provide data to a second node  150 ,  150 ′,  150 ″. 
     The network connections  160 ,  170 ,  180  between the second nodes  150 ,  150 ′,  150 ″ and the first node  100  can be local area networks (LAN), metropolitan area networks (MAN), or a wide area network (WAN) such as the Internet. The network connections  160 ,  170 ,  180  may be any type and/or form of network and may include any of the following: a point to point network, a broadcast network, a wide area network, a local area network, a telecommunications network, a data communication network, a computer network, an ATM (Asynchronous Transfer Mode) network, a SONET (Synchronous Optical Network) network, a SDH (Synchronous Digital Hierarchy) network, a wireless network and a wireline network. In some embodiments, the network connections  160 ,  170 ,  180  may comprise a wireless link, such as an infrared channel or satellite band. The topology of the network may be a bus, star, or ring network topology. The network topology may be of any such network or network topology as known to those ordinarily skilled in the art capable of supporting the operations described herein. The network connections  160 ,  170 ,  180  may comprise mobile telephone networks utilizing any protocol or protocols used to communicate among mobile devices, including AMPS, TDMA, CDMA, GSM, GPRS or UMTS. In some embodiments, different types of data may be transmitted via different protocols. 
     The first node  100  and the second nodes  150 ,  150 ′,  150 ″ may connect to the networks  160 ,  170 ,  180  through a variety of connections including standard telephone lines, LAN or WAN links (e.g., T1, T3, 56 kb, X.25), broadband connections (ISDN, Frame Relay, ATM), and wireless connections. Connections between the first node  100  and the second nodes  150 ,  150 ′,  150 ″ may use a variety of data-link layer communication protocols (e.g., TCP/IP, IPX, SPX, NetBIOS, NetBEUI, SMB, Ethernet, ARCNET, Fiber Distributed Data Interface (FDDI), RS232, IEEE 802.11, IEEE 802.11a, IEEE 802.11b, IEEE 802.11g and direct asynchronous connections). Although shown in  FIG. 1  as separate networks, networks  160 ,  170 ,  180  may be combined in a single physical network. 
     The first node  100  and the second nodes  150 ,  150 ′,  150 ″ can communicate directly with each other or through an intermediary computing or communication device. For example, in some embodiments, a communication server may facilitate communications between the first and second nodes. The communications server can provide a secure channel using any number of encryption schemes to provide communications between the first node  100  and the second nodes  150 ,  150 ′,  150 ″. One remote access product that currently uses such a communication scheme is GOTOMYPC offered by Citrix Online, LLC of Santa Barbara Calif. Other such services can include, but are not limited too, CITRIX METAFRAME, provided by Citrix Systems, Inc. of Ft. Lauderdale Fla., WEBEX PCNOW offered by WebEx Communications, Inc. of Santa Clara Calif., LOGMEIN offered by 3am Labs, Inc. of Woburn, Mass., REMOTELY ANYWHERE also offered by 3am Labs, and PROVISION MANAGEMENT FRAMEWORK offered by Provision Networks. 
     The bandwidth and the latency of the networks  160 ,  170 ,  180  are factors that may affect the interaction experience of the end-user of the network environment. Other factors include the number of applications executing on the first node  100 , the amount of data being executed (or load) of the applications of the first node  100 , and the amount of processing (or load) being done by the second node  150 . During operation, each of these factors fluctuates. As data is transmitted through the network, the amount of available bandwidth of the network is reduced. The number of requests to the first node  100  increases and decreases over time, thereby varying the load of the first node  100 . 
     In some embodiments, the first node  100  and the second nodes  150 ,  150 ′,  150 ″ are provided as personal computers or computer servers, of the sort manufactured by the Hewlett-Packard Corporation of Palo Alto, Calif. or the Dell Corporation of Round Rock, Tex.  FIGS. 2A and 2B  depict block diagrams of a typical computer  200  useful as the first node  100  and the second nodes  150 ,  150 ′,  150 ″. As shown in  FIGS. 2A  and  2 B, each computer  200  includes a central processing unit  202 , and a main memory unit  204 . Each computer  200  may also include other optional elements, such as one or more input/output devices  230   a - 230   n  (generally referred to using reference numeral  230 ), and a cache memory  240  in communication with the central processing unit  202 . 
     The central processing unit  202  is any logic circuitry that responds to and processes instructions fetched from the main memory unit  204 . In many embodiments, the central processing unit is provided by a microprocessor unit, such as: those manufactured by Intel Corporation of Mountain View, Calif.; those manufactured by Motorola Corporation of Schaumburg, Ill.; those manufactured by Transmeta Corporation of Santa Clara, Calif.; the RS/6000 processor, those manufactured by International Business Machines of White Plains, N.Y.; or those manufactured by Advanced Micro Devices of Sunnyvale, Calif. The computer  200  may be based on any of these processors, or any other processor capable of operating as described herein. 
     Main memory unit  204  may be one or more memory chips capable of storing data and allowing any storage location to be directly accessed by the microprocessor  202 , such as Static random access memory (SRAM), Burst SRAM or SynchBurst SRAM (BSRAM), Dynamic random access memory (DRAM), Fast Page Mode DRAM (FPM DRAM), Enhanced DRAM (EDRAM), Extended Data Output RAM (EDO RAM), Extended Data Output DRAM (EDO DRAM), Burst Extended Data Output DRAM (BEDO DRAM), Enhanced DRAM (EDRAM), synchronous DRAM (SDRAM), JEDEC SRAM, PC100 SDRAM, Double Data Rate SDRAM (DDR SDRAM), Enhanced SDRAM (ESDRAM), SyncLink DRAM (SLDRAM), Direct Rambus DRAM (DRDRAM), or Ferroelectric RAM (FRAM). 
     In the embodiment shown in  FIG. 2A , the processor  202  communicates with main memory  204  via a system bus  220  (described in more detail below).  FIG. 2B  depicts an embodiment of a computer system  200  in which the processor communicates directly with main memory  204  via a memory port. For example, in  FIG. 2B  the main memory  204  may be DRDRAM. 
       FIGS. 2A and 2B  depict embodiments in which the main processor  202  communicates directly with cache memory  240  via a secondary bus, sometimes referred to as a “backside” bus. In other embodiments, the main processor  202  communicates with cache memory  240  using the system bus  220 . Cache memory  240  typically has a faster response time than main memory  204  and is typically provided by SRAM, BSRAM, or EDRAM. 
     In the embodiment shown in  FIG. 2A , the processor  202  communicates with various I/O devices  230  via a local system bus  220 . Various busses may be used to connect the central processing unit  202  to the I/O devices  230 , including a VESA VL bus, an ISA bus, an EISA bus, a MicroChannel Architecture (MCA) bus, a PCI bus, a PCI-X bus, a PCI-Express bus, or a NuBus. For embodiments in which the I/O device is a video display, the processor  202  may use an Advanced Graphics Port (AGP) to communicate with the display.  FIG. 2B  depicts an embodiment of a computer system  200  in which the main processor  202  communicates directly with I/O device  230   b , via, for example, HyperTransport, Rapid I/O, or InfiniBand.  FIG. 2B  also depicts an embodiment in which local busses and direct communication are mixed: the processor  202  communicates with I/O device  230   a  using a local interconnect bus while communicating with I/O device  230   b  directly. 
     The computer  200  may support an installation device, such as a floppy disk drive for receiving floppy disks such as 3.5-inch, 5.25-inch disks or ZIP disks, a CD-ROM drive, a CD-R/RW drive, a DVD-ROM drive, tape drives of various formats, USB device, hard-drive or any other device suitable for installing software and programs such as a client agent, or portion thereof. The computer  200  may further comprise a storage device, such as one or more hard disk drives or redundant arrays of independent disks, for storing an operating system and other related software, and for storing application software programs such as any program related to a client agent. Optionally, any of the installation devices could also be used as the storage device. Additionally, the operating system and the software can be run from a bootable medium, for example, a bootable CD, such as KNOPPIX®, a bootable CD for GNU/Linux that is available as a GNU/Linux distribution from knoppix.net. 
     A wide variety of I/O devices  230  may be present in the computer system  200 . Input devices include keyboards, mice, trackpads, trackballs, microphones, and drawing tablets. Output devices include video displays, speakers, inkjet printers, laser printers, and dye-sublimation printers. An I/O device may also provide mass storage for the computer system  200  such as a hard disk drive, a floppy disk drive for receiving floppy disks such as 3.5-inch, 5.25-inch disks or ZIP disks, a CD-ROM drive, a CD-R/RW drive, a DVD-ROM drive, tape drives of various formats, and USB storage devices such as the USB Flash Drive line of devices manufactured by Twintech Industry, Inc. of Los Alamitos, Calif. 
     In some embodiments, the computer  200  may comprise or be connected to audio devices. In other embodiments, the computer  200  may be connected to video devices. In still other embodiments, the computer  200  may comprise or be connected to multiple display devices, which each may be of the same or different type and/or form. As such, any of the I/O devices  230   a - 230   n  may comprise any type and/or form of suitable hardware, software, or combination of hardware and software to support, enable or provide for the connection and use of multiple display devices by the computer  200 . For example, the computer  200  may include any type and/or form of video adapter, video card, driver, and/or library to interface, communicate, connect or otherwise use the display devices. In one embodiment, a video adapter may comprise multiple connectors to interface to multiple display devices. In other embodiments, the computer  200  may include multiple video adapters, with each video adapter connected to one or more of the display devices. In still other embodiments, any portion of the operating system of the computer  200  may be configured for using multiple displays. In yet other embodiments, one or more of the display devices may be provided by one or more other computing devices, such as second nodes  150 ′,  150 ″ connected to the second node  150 , for example, via a network. These embodiments may include any type of software designed and constructed to use another computer&#39;s display device as a second display device for the computer  200 . 
     In further embodiments, an I/O device  230  may be a bridge between the system bus  220  and an external communication bus, such as a USB bus, an Apple Desktop Bus, an RS-232 serial connection, a SCSI bus, a FireWire bus, a FireWire 800 bus, an Ethernet bus, an AppleTalk bus, a Gigabit Ethernet bus, an Asynchronous Transfer Mode bus, a HIPPI bus, a Super HIPPI bus, a SerialPlus bus, a SCI/LAMP bus, a FibreChannel bus, or a Serial Attached small computer system interface bus. 
     General-purpose desktop computers of the sort depicted in  FIGS. 2A and 2B  typically operate under the control of operating systems, which control scheduling of tasks and access to system resources. The computer  200  can be running any operating system such as any of the versions of the Microsoft® Windows operating systems, the different releases of the Unix and Linux operating systems, any version of the Mac OS® for Macintosh computers, any embedded operating system, any real-time operating system, any open source operating system, any proprietary operating system, any operating systems for mobile computing devices, or any other operating system capable of running on the computing device and performing the operations described herein. Typical operating systems include: WINDOWS 3.x, WINDOWS 95, WINDOWS 98, WINDOWS 2000, WINDOWS NT 3.51, WINDOWS NT 4.0, WINDOWS CE, and WINDOWS XP, all of which are manufactured by Microsoft Corporation of Redmond, Wash.; MacOS, manufactured by Apple Computer of Cupertino, Calif.; OS/2, manufactured by International Business Machines of Armonk, N.Y.; and Linux, a freely-available operating system distributed by Caldera Corp. of Salt Lake City, Utah, or any type and/or form of a Unix operating system, among others. 
     In some embodiments, the computer  200  may have different processors, operating systems, and input devices consistent with the device. For example, in one embodiment the computer  200  is a Treo 180, 270, 1060, 600, 650, 700w, or 700p smart phone manufactured by Palm, Inc. In this embodiment, the Treo smart phone is operated under the control of the PalmOS operating system and includes a stylus input device as well as a five-way navigator device. In other embodiments the computer  200  is a mobile device, such as a JAVA-enabled cellular telephone or personal digital assistant (PDA), such as the Motorola Q, i55sr, i58sr, i85s, i88s, i90c, i95cl, or the im11000, all of which are manufactured by Motorola Corp. of Schaumburg, Ill., the 6035 or the 7135, manufactured by Kyocera of Kyoto, Japan, or the i300 or i330, manufactured by Samsung Electronics Co., Ltd., of Seoul, Korea. In still other embodiments, the computer  200  is a Blackberry handheld or smart phone, such as the devices manufactured by Research In Motion Limited, including the Blackberry 7100 series, 8700 series, 7700 series, 7200 series, the Blackberry 7520, and the Blackberry Pearl 8100. In yet other embodiments, the computer  200  is a smart phone, Pocket PC, Pocket PC Phone, or other handheld mobile device supporting Microsoft Windows Mobile Software. Moreover, the computer  200  can be any workstation, desktop computer, laptop or notebook computer, server, handheld computer, mobile telephone, any other computer, or other form of computing or telecommunications device that is capable of communication and that has sufficient processor power and memory capacity to perform the operations described herein. 
     In some embodiments, the second nodes  150 ,  150 ′,  150 ″ connect to the first node  100  using any one of a number of well-known protocols from the GSM or CDMA families, such as W-CDMA. These protocols support commercial wireless communication services and W-CDMA, in particular, is the underlying protocol supporting i-Mode and mMode services, offered by NTT DoCoMo. 
     Referring now to  FIG. 3A , a block diagram depicts one embodiment of a graphical user interface that displays performance data related to a communication session between a first computing device and a second computing device. In brief overview, a graphical user interface  300  includes a graphical element  310  and a graphical clement  330 . The graphical element  310  includes a plurality of sections  320 ,  320 ′,  320 ″,  320 ′″. The graphical element  330  includes a display of performance data  340 . Although only two graphical elements are depicted, it should be understood that the graphical user interface may provide multiple ones of any or each of those, or other, graphical elements. 
     Referring to  FIG. 3A , and in greater detail, the graphical user interface  300  displays performance data related to a communication session between a first computing device and a second computing device. The graphical element  310  has a plurality of sections  320  that each represents a respective physical portion of the connection between the first computing device and the second computing device. Each of the sections  320  displays the performance data for a current session for that respective physical section. In some embodiments, the plurality of sections  320  includes a section  320  for each segment of a physical connection between the first computing device and the second computing device. In other embodiments, the graphical element  310  displays only one section  320  representing an entire connection between the first computing device and the second computing device. Although only four sections  320 ,  320 ′,  320 ″, and  320 ′″ are depicted in the plurality of sections  320  shown in  FIG. 3A , the plurality of sections  320  may include any number of sections. 
     In one embodiment, the connection between the first computing device and the second computing device includes a physical portion between the first computing device and a network to which the first computing device connects. In another embodiment, the connection between the first computing device and the second computing device includes a physical portion between the second computing device and a network to which the second computing device connects. In still another embodiment, each section in the plurality of sections  320  represents a physical portion of the connection for a past session. 
     In one embodiment, a section  320  represents a host computing device. In another embodiment, a section  320 ′ represents a network to which the host computing device connects. In still another embodiment, a section  320 ″ represents a client computing device. In yet another embodiment, a section  320 ′″ represents a network to which the client computing device connects. In some embodiments, a section  320 ′″ represents an intermediate computing device forwarding communications between the host computing device and the client computing device. In one of these embodiments, a section  320 ″″ represents a network to which the intermediate computing device connects. 
     In some embodiments, a section  320  represents a graphics component of the host computing device. In one of these embodiments, the section  320  represents a graphics card. In another of these embodiments, the section  320  represents a graphics device. In still another of these embodiments, the section  320  represents a graphics processor. In other embodiments, the section  320  represents a video component of the host computing device. In one of these embodiments, the section  320  represents a video card. In another of these embodiments, the section  320  represents a video device. In still another of these embodiments, the section  320  represents a video processor. In still other embodiments, the section  320  represents an audio component of the host computing device. In one of these embodiments, the section  320  represents an audio card. In another of these embodiments, the section  320  represents an audio device. In still another of these embodiments, the section  320  represents an audio processor. 
     In some embodiments, the section  320  represents a host computing device encoding data. In one of these embodiments, the section  320  represents the host computing device encoding video. In another of these embodiments, the section  320  represents the host computing device encoding audio. In still another of these embodiments, the section  320  represents the host computing device encoding graphics. In other embodiments, the section  320  represents a host computing device compressing data. In one of these embodiments, the section  320  represents the host computing device compressing video. In another of these embodiments, the section  320  represents the host computing device compressing audio. In still another of these embodiments, the section  320  represents the host computing device compressing graphics. 
     In some embodiments, the section  320  represents the client computing device decoding data. In one of these embodiments, the section  320  represents the client computing device decoding video. In another of these embodiments, the section  320  represents the client computing device decoding audio. In still another of these embodiments, the section  320  represents the client computing device decoding graphics. In other embodiments, the section  320  represents the client computing device decompressing data. In one of these embodiments, the section  320  represents the client computing device decompressing video. In another of these embodiments, the section  320  represents the client computing device decompressing audio. In still another of these embodiments, the section  320  represents the client computing device decompressing graphics. In still other embodiments, the section  320  represents a computing device encoding, compressing, encrypting, decoding, decompressing, or decrypting data. 
     In one embodiment, each of the plurality of sections  320  has a color. In another embodiment, each of the plurality of sections  320  has a distinct color. In still another embodiment, a color is dynamically assigned to a section in the plurality of sections  320 . In yet another embodiment, the color assigned to section  320  provides an indication of a quality of a performance rating associated with the section  320 . For example, if the section  320  represents a physical portion of a connection having a poor performance rating, the graphical user interface  300  may display the section  320  in red. 
     In some embodiments, the second graphical element  330  dynamically displays the past performance of a respective physical portion of the connection in the same color as the same respective physical portion of the first graphical element  310  when a pointer is placed on the same respective physical portion of the first graphical element  310 . In one of these embodiments, the graphical user interface  300  displays a section  320 ′ in a color distinct from a color in which other sections  320 ″,  320 ′″ in the plurality of sections  320  are displayed. In another of these embodiments, the second graphical element  330  displays past performance of the section  320 ′ in the same color as the color used to display the section  320 ′ in the first graphical element  310 . 
     In some embodiments, a graphical element is displayed with a section in the plurality of sections  320  to convey information about an amount of latency introduced by the corresponding physical section of the connection. In one of these embodiments, a symbol, such as an exclamation point, is placed on the graphical element representing the section  320 . In another of these embodiments, if the communication from the host&#39;s network introduces greater than 250 ms of delay to the overall latency, a flag, exclamation point, or other symbol indicating a warning, is placed on the graphical element representing the corresponding section  320 . In still another of these embodiments, if the communication from the client&#39;s network introduces greater than 250 ms of delay to the overall latency, a flag, exclamation point, or other symbol indicating a warning, is placed on the graphical element representing the corresponding section  320 . 
     Referring now to  FIG. 3B , and in some embodiments, the graphical element  310  displays a section in the plurality of sections  320  by displaying a graphical element of a particular length. In one of these embodiments, the graphical element  310  displays the section in the plurality of sections  320  as having a length in proportion to a percentage of latency caused by a physical section in a connection represented by the section in the plurality of sections  320 . For example, and as depicted in  FIG. 3B , the client-side communications network has introduced 48% of the delay in the current session. 
     Referring ahead to  FIG. 3B , the graphical user interlace  300  may provide an interactive interface for the user. In this embodiment, the user points a cursor at a section  320 ′″ and receives an indication of an amount of delay introduced by that section; in this case, 48% of the delay is introduced by section  320 ′″. 
     Referring back to  FIG. 3A , the second graphical element  330  displays performance data  340  for a predetermined number of previous sessions between the first computing device and the second computing device. In some embodiments, the second graphical element  330  dynamically displays the past performance of a respective physical portion of the connection when a pointer is placed over the same respective physical portion of the first graphical element. In one of these embodiments, a cursor pointed at a section  320 ′ in the plurality of sections  320  causes the second graphical element  330  to dynamically display the past performance of the section  320 ′. In other embodiments, a dynamic label is associated with the second graphical element  330 . 
     In some embodiments, and as described in further detail below in connection with  FIG. 4C-4D , the graphical user interface  300  includes a third graphical element displaying a rating of the performance of the current communication session relative to a predetermined number of communication sessions. In other embodiments, the graphical user interface  300  includes a menu configured to allow selection of one of the previous sessions displayed by the second graphical element  330  for display in the first graphical element  310 . In one of these embodiments, the previous session is selected when an identifier of the previous session displayed in the second graphical element  330  is highlighted. 
     Referring now to  FIG. 3C , a screen shot depicts one embodiment of a graphical element in the graphical user interface  300  displaying a recommendation to improve the performance of a physical section of a client-host connection. In one embodiment, the graphical element makes a recommendation with an indication that performance of one of the physical sections crosses a predetermined threshold. In another embodiment, the graphical element makes a recommendation associated with improving a performance of a particular section  320  when the performance of the section  320  crosses the predetermined threshold. 
     In one embodiment, the graphical user interface  300  is displayed to the second computing node. In another embodiment, the graphical user interface  300  is displayed to the first computing node. In still another embodiment, the graphical user interface  300  is displayed to an intermediate node. In yet another embodiment, the graphical user interface  300  is displayed to a computer unrelated to the performance data or the session. For example, an administrator on a fourth computing device could request and review recommendations for a particular session via the graphical user interface  300 . 
     In one embodiment, the graphical element displays a recommendation retrieved from a database. In another embodiment, the graphical element displays a recommendation provided by an administrator of the system. In still another embodiment, the graphical element displays a recommendation identified by a file downloaded from a server. In yet another embodiment, the graphical element displays a recommendation retrieved from a host node. 
     In one embodiment, the displayed recommendation comprises an action the viewer of the recommendation can take to improve the performance of a transmission component associated with the recommendation. For example, the graphical element displaying an actionable recommendation to a user may depict a suggestion to upgrade a type of graphics card or network connection type, or may display a suggestion to modify a personal preference. 
     In some embodiments, the intermediate computing device provides the graphical elements and retrieves the recommendations for display in the graphical element. In other embodiments, a rule is applied to the aggregated measurements to identify a recommendation. In still other embodiments, the graphical element displays the recommendation from the first computing device. In yet other embodiments the graphical element displays the recommendation from the second computing device. 
     In some embodiments, the recommendation relates to general client-side optimizations. In one of these embodiments, a graphical element recommends closing, minimizing, or pausing animations or videos playing on the client unrelated to the client-host connection. In another of these embodiments, a graphical element recommends exiting from any applications executing on the client and unrelated to the client-host connection. In still another of these embodiments, a graphical element recommends changing a color quality in a preferences menu. In yet another of these embodiments, a graphical element recommends changing a setting of a display resolution on the client. 
     In other embodiments, the recommendation relates to the client&#39;s usage of the internet. In one of these embodiments, a graphical element recommends exiting from any peer-to-peer or file-sharing applications to allocate additional network bandwidth to the client-host connection. In another of these embodiments, a graphical element recommends avoiding downloading or uploading files from the client to the Internet while the client-host connection is active. In still another of these embodiments, a graphical element recommends avoiding the use of streaming media, such as streaming radio, music, video, or Voice over IP applications for the duration of the client-host connection. In yet another of these embodiments, a graphical element recommends determining whether the user has sufficient network bandwidth to maintain the client-host connection, or whether activities of other users on the client network impact the amount of network bandwidth available to the user. In one embodiment, a graphical element recommends changing a type of connection from the wireless connection to a wired connection. In a further embodiment, a graphical element recommends upgrading a type of Internet connection to a type of internet connection providing a higher speed, for example, upgrading from a dial-up connection to a cable modem connection. 
     In still other embodiments, the recommendation relates to the host computer. In one of these embodiments, a graphical element recommends ensuring that a specific version of a driver for a video card is used. In another of these embodiments, a graphical element recommends lowering a color setting on a host. In still another of these embodiments, a graphical element recommends upgrading a video card. In yet another of these embodiments, a graphical element recommends exiting an application unrelated to the client-host connection, for example, an application using a high percentage of processor resources on the host. In a further embodiment, a graphical element recommends upgrading a host processor to a faster processor. 
     In yet other embodiments, the recommendation relates to the client computer. In one of these embodiments, a graphical element recommends modifying a window scale preference. In another of these embodiments, a graphical element recommends exiting an application unrelated to the client-host connection, for example, an application using a high percentage of processor resources on the client. In still another of these embodiments, a graphical element recommends upgrading a client processor to a faster processor. 
     Referring now to  FIG. 3D , a screen shot depicts one embodiment of a graphical user interface displaying performance data related to a communication session between a first computing device and a second computing device. In the embodiment depicted by  FIG. 3D , the graphical element  310  is displayed at the top of the graphical user interface and the plurality of sections  320  are displayed in blue with labels identifying each of the sections. In this embodiment, a section in the plurality of sections corresponds to a host computer. Another section corresponds to the physical section between the host computer and the host computer&#39;s network. Another section corresponds to the physical section between the host computer&#39;s network and a client computer&#39;s network. Still another physical section corresponds to the client computer. 
     In  FIG. 3D , the performance data  340  is displayed using a bar chart showing an amount of delay, in milliseconds, per session for each of ten sessions. In one embodiment, the predetermined number of sessions is configurable by a user. In another embodiment, the amount of delay is shown per section  320 . For example, the amount of delay introduced by the host computer into a connection between the client computer and the host computer may be displayed for the previous ten sessions between the client computer and the host computer. In another example, an amount of delay introduced by transmission of information from a host computer&#39;s network to the client computer&#39;s network may be displayed for the previous ten sessions. 
     Referring now to  FIG. 4A , a block diagram depicts one embodiment of a graphical user interface that displays a rating of a performance of a current communication session. In brief overview, a graphical user interface  400  includes a graphical element  310  and a graphical element  430 . A described above, the graphical element  310  includes a plurality of sections  320 ,  320 ′,  320 ″,  320 ′″ that represent a respective physical portion of the connection between the first computing device and the second computing device. The graphical element  430  includes a display of a rating of the performance of the current communication session relative to a predetermined number of communication sessions. 
     Referring now to  FIG. 4A , and in greater detail, the graphical element  430  displays a rating of the performance of the current communication session. In one embodiment, the graphical element  430  dynamically displays the past performance rating of a respective physical portion of the connection when a pointer is placed over the same respective physical portion of the graphical element  310 . 
     In one embodiment, each of the plurality of sections of the first graphical element has a color. In another embodiment, the graphical element  430  dynamically displays the past performance rating of a respective physical portion of the connection in the same color as the same respective physical portion of the graphical element  310  when a pointer is placed of the same respective physical portion of the graphical element  310 . 
     In some embodiments, the graphical user interface  300  is displayed to a user of a second node, such as a client or viewing node. In one of these embodiments, the user requests the display of the graphical user interface  300 . In another of these embodiments, the user requests the display via a menu. In still another of these embodiments, the user is required to provide authentication credentials, such as a username and password. In yet another of these embodiments, the user is able to provide feedback regarding the display. 
     Referring now to  FIG. 4B , a screen shot depicts one embodiment of a graphical element configured to allow a selection of a previous session for display by the first graphical element. In one embodiment, a menu is configured to allow selection of one of the previous sessions for display by the first graphical element  310 . In one embodiment depicted in  FIG. 4B , the menu lists each of a predetermined number of sessions. In another embodiment, the graphical element  430  is associated with a dynamic label. 
     Referring now to  FIG. 4C , a screen shot depicts one embodiment of a graphical user interface displaying a rating of a performance of a current communication session. In this embodiment, performance rating  440  is depicted as a rating on a scale of 1-10 of a performance rating of the current session in comparison to performance ratings of current sessions for other users. In the embodiment depicted in  FIG. 4B , the rating is an 8.5 out of 10. 
     Referring now to  FIG. 4D , a screen shot depicts one embodiment of a graphical user interface displaying performance data related to a communication session between a first computing device and a second computing device and displaying a rating of a performance of a current communication session. In this embodiment, the screen shot depicts all the graphical user interface elements described above in connection with  FIG. 3A  through  FIG. 4C . The graphical user interface  300  includes a graphical element  310  with a menu configured to allow selection of a previous session for display in the graphical element  310 . The plurality of sections  320  are depicted by graphical elements having lengths in proportion to the amount of delay introduced to the overall connection delay by each of the sections  320 . A graphical element indicating a warning is place on the graphical element  320  introducing the greatest amount of delay, in this embodiment, the connection from the host network to the client network. A rating of 8.5 out of 10 is given to the performance data of the current session in comparison to other users&#39; current sessions. A graphical element provides access to a list of recommendation for user optimizations that could improve the connection and the performance data. 
     Referring now to  FIG. 5 , a flow diagram depicts one embodiment of the steps taken in a method of displaying performance data related to a current remote access session between a viewer computing device and a host computing device. In brief overview, a first graphical element is generated having a plurality of sections that represent a respective physical portion of the remote access session (step  502 ). A second graphical element is retrieved, which displays performance data for a predetermined number of previous remote access sessions (step  504 ). 
     Referring now to  FIG. 5 , and in greater detail, a first graphical element is generated having a plurality of sections that represent a respective physical portion of the remote access session (step  502 ). In one embodiment, the first computing device generates the first graphical element and displays the first graphical element to a user of the second computing device. In another embodiment, the first computing device generates the first graphical element and transmits the first graphical element to an intermediate computing device for display to a user of the second computing device. In another embodiment, the second computing device generates the first graphical element. In still another embodiment, an intermediate computing device generates the first graphical element and displays the first graphical element to a user of the second computing device. 
     In one embodiment, the plurality of sections comprises sections  320  as described above. In another embodiment, a graphical element is generated for each section in the plurality of sections. In still another embodiment, the graphical element is interactive and a user may request and receive data by selecting a graphical element in the graphical user interface. In yet another embodiment, each of the plurality of sections of the first graphical element is displayed in color. 
     A second graphical element is retrieved, which displays performance data for a predetermined number of previous remote access sessions (step  504 ). In one embodiment, the first computing device generates the second graphical element and displays the second graphical element to a user of the second computing device. In another embodiment, the first computing device generates the second graphical element and transmits the second graphical element to an intermediate computing device for display to a user of the second computing device. In another embodiment, the second computing device generates the second graphical element. In still another embodiment, an intermediate computing device generates the second graphical element and displays the second graphical element to a user of the second computing device. 
     In one embodiment, the first computing device retrieves the second graphical element from a database. In another embodiment, the first computing device retrieves the second graphical element from a file stored on a server  100 ″. In still another embodiment, the first computing device receives the second graphical element from an administrator. 
     In one embodiment, an intermediate computing device retrieves the second graphical element from a database. In another embodiment, the intermediate computing device retrieves the second graphical element from a file stored on a server  100 ′″. The server  100 ′″ may be a web server. In still another embodiment, the intermediate computing device receives the second graphical element from an administrator. 
     In some embodiments, the second computing device requests performance data associated with the first computing device. In one of these embodiments, the intermediate computing device retrieves the second graphical element displaying the performance data associated with the first computing device, responsive to the request from the second computing device. In another of these embodiments, the intermediate computing device generates a graphical user interface, including the first graphical element and the second graphical element, and displays the graphical user interface to the second computing device responsive to the request from the second computing device for the performance data associated with the first computing device. 
     In one embodiment, the second graphical element dynamically displays the past performance of a respective physical portion of the connection when a pointer is placed over the same respective physical portion of the first graphical element. In another embodiment, the second graphical element displays the past performance of a respective physical portion of the connection in the same color as the same respective physical portion of the first graphical element when a pointer is placed of the same respective physical portion of the first graphical element. In still another embodiment, the second graphical element is associated with a dynamic label. 
     In one embodiment, a menu is configured to allow selection of one of the previous session for display in the first graphical element. In another embodiment, highlighting the selected previous session in the second graphical element triggers selection of the previous session for display in the first graphical element. 
     In some embodiments, a third graphical element displays a rating of the performance data of the current communication session relative to a predetermined number of communication sessions. 
     In one embodiment, a graphical element indicates that performance of one of the physical sections is below a predetermined threshold. In another embodiment, a graphical element displays a recommendation for improving the performance of the physical section that is below the predetermined threshold. In some embodiments, an administrator defines the predetermined threshold. In one of these embodiments, the graphical element receives an identification of the predetermined threshold. In other embodiments, the predetermined threshold may be dynamically adjusted, responsive to performance data. In one of these embodiments, the performance data comprises statistical data associated with performance data recorded for previous sessions. In another of these embodiments, the performance data comprises statistical data associated with performance data recorded for sessions provided to other computing devices. 
     In some embodiments, a computer readable medium having executable instructions thereon causes a graphical user interface to display performance data related to a current remote access session between a viewer computing device and a host computing device. The computer readable medium includes instructions to generate a first graphical element having a plurality of section that represent a respective physical portion of the remote access session. The compute readable medium further includes instructions to generate a second graphical element displaying performance data for a predetermined number of previous remote access sessions. 
     Referring now to  FIG. 6 , a flow diagram depicts one embodiment of the steps taken in a method of providing a performance improvement recommendation for a connection between a first network node in communication with a second network node. In brief overview, information is transmitted from the first node to the second node, to provide communication between the nodes, via a plurality of transmission components (step  602 ). An elapsed time of transmission of the information between a subset of the plurality of transmission components is measured, the aggregation of the measurements representing time elapsed for end-to-end transmission of the information that includes preparing, by the first node, the information for transmission and processing, by the second node, the information upon receipt (step  604 ). A determination is made when one of the plurality of measured transmission components has a performance that crosses a predetermined threshold (step  606 ). A recommendation is identified to improve the performance of the determined component (step  608 ). 
     Referring now to  FIG. 6 , and in greater detail, information is transmitted from the first node to the second node, to provide communication between the nodes, via a plurality of transmission components (step  602 ). In one embodiment, the first node is host node. In another embodiment, the second node is a consumer node. In still another node, the first node transmits screen sharing data to the second node. In yet another node, the first node transmits voice data to the second node. In a further embodiment, the first node transmits video data to the second node. 
     In one embodiment, the first node transmits audio data, such as music files, to the second node. In another embodiment, the first node transmits data to the second node, the data including files transmitted via file transfer protocols. In still another embodiment, the first node transmits mouse and keyboard input data to the second node. In yet another embodiment, the first node transmits information comprising combinations of different types of data, including screen-sharing data, video data, audio data, file transfer data, and mouse and keyboard input data. 
     In some embodiments, the first node transmits information to the second node via an intermediate node. In one of these embodiments, the intermediate node is referred to as a communication server. In other embodiments, the first node transmits data requesting a measurement of elapsed time from the second node. In one of these embodiments, the first node requests transmission, from the second node to the first node, of measurements taken by the second node regarding elapsed time. 
     An elapsed time of transmission of the information between a subset of the plurality of transmission components is measured, the aggregation of the measurements representing time elapsed for end-to-end transmission of the information that includes preparing, by the first node, the information for transmission and processing, by the second node, the information upon receipt (step  604 ). In one embodiment, the plurality of transmission components includes a component for each section of a physical connection between the first node and the second node. In another embodiment, the plurality of transmission components includes one of: a first node, a network accessed by the first node, a second node, and a network accessed by the second node. In still another embodiment, the transmission component includes an intermediate, communications server forwarding information from the first node to the second node. In yet another embodiment, a measurement is taken of the elapsed time of transmission of the information between a subset of the plurality of transmission components, the measurement taken as a percentage of capacity for transmission. 
     In some embodiments, a timer starts on the first node before the first node delivers a screen change to a queue for transmission to the second node. In one of these embodiments, after complete transmission of the screen change, the second node provides a unique number in an acknowledgement message and transmits the acknowledgement message to the first node. In another of these embodiments, the first node reviews incoming acknowledgement messages and stops the communication timer upon receipt of the acknowledgement message with the modified unique number from the second node. 
     In some embodiments, the first node takes the measurement of elapsed time of information transmission. In other embodiments, the second node takes the measurement of elapsed time of information transmission. In still other embodiments, an intermediate node takes the measurement of elapsed time of information transmission. In yet other embodiments, a node taking a measurement of elapsed time transmits the measurements to a different node, which displays the measurements to a user via a graphical user interface element. 
     In one embodiment, a measurement is taken of an elapsed time of information transmission between transmission components selected from the group consisting of: a graphic card performance at one of the first network node and second network node, a network transmission time between the first network node and the second network node, processing data at one of the first network node and second network node, and network transmission time between the second network node and the first network node. In another embodiment, the transmission components are selected from a group consisting of: a graphics card performance at the first node, a time of communication between the host and a network on which the first resides, a time of communication from a network on which the second node resides to the second node, and a processing time at the second node. In still another embodiment, in which an intermediate, communications server receives transmitted information from the first network node and forwards the transmitted information to the second network node, the transmission components are selected from a group consisting of a graphics card performance at the first node, a time of communication between the host and a network on which the first resides, a time of communication from a network on which the second node resides to the second node, and a processing time at the second node. 
     In some embodiments, a measurement is taken of a performance of a video component of at least one of the first node and the second node. In one of these embodiments, a measurement is taken of a performance of a video capture component. In another of these embodiments, a measurement is taken of a performance of a video compression component. In still another of these embodiments, a measurement is taken of a performance of a component for receiving video. In yet another of these embodiments, a measurement is taken of a performance of a component for decompressing video. In a further of these embodiments, a measurement is taken of a component for receiving video. In still another of these embodiments, a measurement is taken of a component for transmitting video. In even still another of these embodiments, a measurement is taken of a component for resampling video. 
     In other embodiments, a measurement is taken of a performance of an audio component of at least one of the first node and the second node. In one of these components, a measurement is taken of an audio capture component. In another of these components, a measurement is taken of an audio compression component. In still another of these embodiments, a measurement is taken of an audio decompression component. In yet another of these embodiments, a measurement is taken of a component for receiving audio. In a further of these embodiments, a measurement is taken of a component for transmitting audio. In even still another of these embodiments, a measurement is taken of a component for resampling audio. 
     In some embodiments, a measurement is taken of a performance of a graphics card of at least one of the first node and the second node. In one of these embodiments, a measurement is taken of a latency introduced when a graphics card on the first node reads a screen change on the first node. In another of these embodiments, a measurement is taken of a time to estimate and perfect a screen change by the graphics card. In still another of these embodiments, the measurement of the graphics card equals the time elapsed between the time before the estimator is called and the time after the perfector returns. In still another of these embodiments, the measurement of the graphics card equals a time elapsed during the preparation of the data for transmission. Preparation of the data may include, without limitation, transforming, sanitizing, resampling, formatting, encoding, compressing, and encrypting data. In yet another of these embodiments, the measurement of the graphics card equals a time elapsed during the processing of the data receiving by the client computing device. Processing of the received data may include, without limitation, transforming, sanitizing, resampling, formatting, encoding, compressing, and encrypting data. 
     In other embodiments, a measurement is taken of a performance of a CPU of at least one of the first node and the second node. In one of these embodiments, a measurement is taken of a latency introduced by the first node in processing image data. In another of these embodiments, the first node introduces latency when compressing or encrypting image data, such as screen updates, for transmission to the second node. 
     In one embodiment, a measurement is taken of a performance of transmission of information to a network by the first node. In another embodiment, a measurement is taken of a performance of receiving information from a network at the second node. In still another embodiment, a roundtrip time for a link in the physical connection between the first node and the second node is used to make the measurement. For example, and in some embodiments, if a roundtrip time for information transmitted between a first node and an intermediate node is twice as high as a roundtrip time for information transmitted between the intermediate node and a second node, ⅔ of the latency may be introduced by the link between the first node and the intermediate node and ⅓ of the latency may have been introduced by the link between the intermediate node and the second node. In other embodiments, additional bandwidth tests are implemented to improve the accuracy of the latency measurements. 
     In one embodiment, a measure is taken of a latency introduced when the second node processes screen changes. In another embodiment, a measurement is taken when the second node decrypts and decompresses a received screen change. In still another embodiment, a measurement is made of an elapsed time between receipt of a screen update and display of a received screen update. 
     In some embodiments, the measurements, referred to as performance values, are averaged over periods of time. In other embodiments, the measurements, referred to as performance values, are aggregated over predetermined intervals. In one of these embodiments, the measurements are aggregated over one-minute intervals. In another of these embodiments, the measurements are aggregated over five-minute intervals. In still another of these embodiments, the measurements are aggregated over ten-minute intervals. In yet another of these embodiments, the measurements are aggregated over fifteen-minute intervals. In a further of these embodiments, the measurements are aggregated over thirty-minute intervals. 
     In one of these embodiments, the measurements are aggregated over one-hour intervals. In another of these embodiments, the measurements are aggregated over six-hour intervals. In still another of these embodiments, the measurements are aggregated over eighteen-hour intervals. In yet another of these embodiments, the measurements are aggregated over twenty-four intervals. In some of these embodiments, the performance values are transmitted to the first node every interval. 
     In some embodiments, supplemental measurements are taken. In one of these embodiments, a measurement is taken of a number of bytes and updates processed over time, which may be referred to as throughput. In another of these embodiments, a supplemental measurement is taken to measure an amount of bandwidth available in a connection between the first node and the second node. 
     In one embodiment, a supplemental measurement is taken to identify latency in transmitting information from the first node to an intermediate node, such as a communications server. In another embodiment, supplemental measurements are taken to identify latency in the roundtrip time required to transmit information between the intermediate server and the second node. In still another embodiment, supplemental measurements are taken to identify latency in the roundtrip time required to transmit information between the first node and the second node. In some embodiments, the first node initiates the supplemental measurements. 
     In one embodiment, a measurement of jitter in a roundtrip time latency measurement may provide an indication of packet loss in a particular connection. In another embodiment, supplemental measurements are taken to identify an amount of latency jitter for the communications between the first node and the intermediate server. In still another embodiment, supplemental measurements are taken to identify an amount of latency jitter for the communications between the intermediate server and the second node. In yet another embodiment, supplemental measurements are taken to identify an amount of latency jitter for the communications between the first node and the second node. 
     In one embodiment, graphics card performance, audio performance, video performance, and host performance measurements are computed and stored on the first node. In another embodiment, end-to-end communication time for screen updates is measured and computed on an application-level. In still another embodiment, a communications agent on an intermediate server provides an interface for querying communications statistics for use in determining inter-process communication measurements. In yet another embodiment, the communications agent resides on the first node. In a further embodiment the inter-process communication refers to a plurality of processes that transmit data from the first node to the second node, including, but not limited to, processes that capture screen data and processes that transmit captured screen data to the second node over a network. 
     In one embodiment, aggregate performance data received from the second node are stored on the first node. In another embodiment, the first node computes a running average of averages of the performance of the second node for a session. In some embodiments, the first node transmits stored measurements and statistics to a third node for storage. In one of these embodiments, the third node generates a graphical user interface displayed to the user. In another of these embodiments, the third node generates the graphical user interface  300  described above in connection with  FIGS. 3-5 . 
     In some embodiments, supplemental measurements are taken regarding audio device measurements. In one of these embodiments, supplemental measurements are taken of an audio capture component. In another of these embodiments, supplemental measurements are taken of audio performance. In still another of these embodiments, supplemental measurements are taken of performance of an audio compression component. In still another of these embodiments, supplemental measurements are taken of performance of an audio decompression component. In yet another of these embodiments, supplemental measurements are taken of audio resolution rates, such as bits per sample. In a further of these embodiments, supplemental measurements are taken of audio sampling rates. In one embodiment, supplemental measurements are taken regarding audio encoding and compression formats, available formats, and available compression ratios. 
     In other embodiments, supplemental measurements are taken regarding video device measurements. In one of these embodiments, supplemental measurements are taken of a video capture component. In another of these embodiments, supplemental measurements are taken of video performance. In still another of these embodiments, supplemental measurements are taken of performance of a video compression component. In still another of these embodiments, supplemental measurements are taken of performance of a video decompression component. In yet another of these embodiments, supplemental measurements are taken of video resolution rates. In a further of these embodiments, supplemental measurements are taken of video frame rates. In one embodiment, supplemental measurements are taken regarding video compression rates and compression formats. 
     In some embodiments, supplemental measurements are taken regarding screen information. In one of these embodiments, a supplemental measurement is taken to identify a resolution of a screen accessed by the first node. In another of these embodiments, a supplemental measurement is taken to identify a resolution of a screen accessed by the second node: In still another of these embodiments, a supplemental measurement is taken to identify a compression format of a screen accessed by the first node. In yet another of these embodiments, a supplemental measurement is taken to identify a compression mode of a screen accessed by the second node. In others of these embodiments, a supplemental measurement is taken to identify a color depth of a screen accessed by the first node. In still others of these embodiments, a supplemental measurement is taken to identify a color depth of a screen accessed by the second node. In yet others of these embodiments, a supplemental measurement is taken to identify information associated with a display adapter on one of the first node and the second node, the information including, but not limited to a name of the adapter, a driver of the adapter, and a version of the adapter. 
     In one embodiment, supplemental measurements are added to a measurement identifying latency between two of the transmission components in the plurality of transmission components. In another embodiment, supplemental measurements are added to a measurement identifying an aggregate update latency representing an amount of latency in the elapsed time for end-to-end transmission of information from a first node to a second node. 
     In some embodiments, the measurements are aggregated at predetermined intervals. In one of these embodiments, the predetermined interval is a session, such as a screen-sharing session between a host node and a client node. In another of these embodiments, the predetermined interval is one minute. In still another of these embodiments, the predetermined interval is configurable by a user. 
     In one of these embodiments, the measurements are aggregated over five-minute intervals. In another of these embodiments, the measurements are aggregated over ten-minute intervals. In still another of these embodiments, the measurements are aggregated over fifteen-minute intervals. In yet another of these embodiments, the measurements are aggregated over thirty-minute intervals. 
     In one of these embodiments, the measurements are aggregated over one-hour intervals. In another of these embodiments, the measurements are aggregated over six-hour intervals. In still another of these embodiments, the measurements are aggregated over eighteen-hour intervals. In yet another of these embodiments, the measurements are aggregated over twenty-four intervals. In some of these embodiments, the performance values are transmitted to the first node every interval. 
     In one embodiment, the aggregated measurements represent elapsed time between detection of a screen change on a host node and display of the screen change on the client node. In another embodiment, the aggregated measurement is referred to as update latency. In still another embodiment, the aggregated measurement comprises a main factor in a level of user-perceived quality of an interactive experience. In yet another embodiment, the aggregated measurement comprises a metric for the quality of a session. 
     In some embodiments, the measurements are aggregated to determine average or median update latency. In other embodiments, a standard deviation is computed for all measurements. In one of these embodiments, the standard deviation is used to identify packet loss from a measurement of roundtrip link latency. 
     In some embodiments, the measurements are aggregated over large intervals, such as sessions. In other embodiments, the measurements are aggregated over short intervals of time. In still other embodiments, the aggregated measurement comprises a metric for the overall session quality or the quality of the session at a point in time, depending on the time scale used when making the component measurements. 
     A determination is made when one of the plurality of measured transmission components has a performance that crosses a predetermined threshold (step  606 ). In one embodiment, an aggregate measurement comprises an indication of a performance of a transmission component for a particular session. In another embodiment, an aggregate measurement identifies an elapsed time below a predetermined threshold. In some embodiments, the predetermined threshold identifies a maximum amount of latency acceptable for a connection between the first and second nodes. In one of these embodiments, an aggregate measurement below the predetermined threshold indicates a positive performance for the transmission component introducing the latency into the connection, a performance without excessive amounts of latency, as defined by the predetermined threshold. In another of these embodiments, an aggregate measurement above the predetermined threshold indicates a negative performance. 
     In one embodiment, a transmission component having a performance in excess of a predetermined threshold has required an elapsed time for transmission of information crossing a threshold of acceptable elapsed time. In another embodiment, a transmission component having a performance crossing a predetermined threshold has introduced an amount of latency into an overall amount of latency in excess of a predetermined threshold of acceptable latency. In still another embodiment, the predetermined threshold identifies an amount of time acceptable for transmission of information from a first node, such as a host node, to a second node, such as a client node. In yet another embodiment, the predetermined threshold identifies an amount of latency acceptable in an amount of time required to provide an update of a screen change on a first node, such as a host node, to a second node, such as a client node. In some embodiments, transmission components requiring periods of time crossing the predetermined threshold to transmit information require remediation. In other embodiments, users require information regarding remediation or optimization upon identification of transmission components requiring periods of time crossing the predetermined threshold to transmit information. 
     In one embodiment, a rating is provided for the level of performance indicated by the aggregate measurements. In another embodiment, if an average update latency of a particular transmission component is greater than an average of update latency for all sessions in a predetermined period of time plus twice a standard deviation for all sessions, the rating is poor. A poor rating may be denoted by a zero in a numerical rating, or a graphical element displayed in red within a graphical user interface, such as the graphical user interface  300  described above. 
     In another embodiment, if an average update latency of a particular transmission component is less than an average of update latency for all sessions in a predetermined period of time minus a standard deviation for all sessions, the rating is excellent. An excellent rating may be donated by a ten in a numerical rating, or a graphical element displayed in green within a graphical user interface, such as the graphical user interface  300  described above. 
     In still another embodiment, a rating is given a numerical value equal to ten times the quantity of one minus the quantity of the quantity of an average update latency of a particular transmission component minus an average update latency for all sessions in a predetermined period of time plus one standard deviation, divided by the quantity of three times the standard deviation. In some embodiments, a range of colors is assigned to a range of numerical ratings, such as yellow for graphical elements representing transmission components having numerical ratings between 2.1 and 4, or varying shades of green for graphical elements representing transmission components having numerical ranges between 4.1 and 6, between 6.1 and 8 and between 8.1 and 10. 
     A recommendation is identified to improve the performance of the determined component (step  608 ). In one embodiment, historical data is accessed for a subset of the plurality of measured components and the recommendation is provided in response to the historical data. In another embodiment, the identified recommendation is provided to a user via a graphical user interface, such as the graphical user interface  300  described above in connection with  FIGS. 3-5 . 
     In one embodiment, the measurement of the elapsed time of transmission of information between the plurality of transmission components is transmitted to a server for storage. In another embodiment, a stored measurement of elapsed time provides the basis for historical data regarding performance of a particular component in the plurality of transmission components. 
     In one embodiment, the measurement of elapsed time of transmission of information is displayed graphically. In another embodiment, a graphical user interface, such as the graphical user interface  300  described above, displays the measurement of elapsed time. In still another embodiment, historical data is accessed for a subset of the plurality of transmission components and the historical data is displayed graphically. 
     In some embodiments, the recommendation relates to general client-side optimizations. In other embodiments, the recommendation relates to the client&#39;s usage of the internet. In still other embodiments, the recommendation relates to the host computer. In yet other embodiments, the recommendation relates to the client computer. The recommendations may be of the type described above in connection with  FIGS. 3-5 . 
     In some embodiments, a computer readable medium having executable instructions thereon to cause the providing of a performance improvement recommendation for a connection between a first network node in communication with a second network node is provided. The computer readable medium comprises instructions to transmit information from the first node to the second node to provide communication between the nodes, via a plurality of transmission components. The computer readable medium also comprises instructions to measure an elapsed time of transmission of the information between each of the plurality of transmission components, the aggregation of the measurements representing time elapsed for end-to-end transmission of the information that includes preparing, by the first node, the information for transmission and processing, by the second node, the information upon receipt. The computer readable medium further comprises instructions to determine when one of the plurality of measured transmission components has a performance that crosses a predetermined threshold. The computer readable medium additionally comprises instructions to identify a recommendation to improve the performance of the component determined by the instructions to determine when a performance crosses a predetermine threshold. 
     The systems and methods described above may be provided as one or more computer-readable programs embodied on or in one or more articles of manufacture. The article of manufacture may be a floppy disk, a hard disk, a CD-ROM, a flash memory card, a PROM, a RAM, a ROM, or a magnetic tape. In general, the computer-readable programs may be implemented in any programming language, LISP, PERL, C, C++, PROLOG, or any byte code language such as JAVA. The software programs may be stored on or in one or more articles of manufacture as object code. 
     Having described certain embodiments of methods and interfaces for displaying performance data related to a current remote access session, it will now become apparent to one of skill in the art that other embodiments incorporating the concepts of the invention may be used. Therefore, the invention should not be limited to certain embodiments, but rather should be limited only by the spirit and scope of the following claims.