Patent Publication Number: US-11650630-B2

Title: Merchant/customer POS interaction system

Description:
CROSS REFERENCE TO RELATED APPLICATIONS 
     The present application is a continuation of U.S. patent application Ser. No. 16/845,317, filed Apr. 10, 2020, entitled “MERCHANT/CUSTOMER POS INTERACTION SYSTEM”, issuing as U.S. Pat. No. 10,983,566, which is a continuation of U.S. patent application Ser. No. 16/200,383, filed Nov. 26, 2018, entitled “MERCHANT/CUSTOMER POS INTERACTION SYSTEM”, which is a continuation of U.S. patent application Ser. No. 14/558,376, filed Dec. 2, 2014, entitled “MERCHANT/CUSTOMER POS INTERACTION SYSTEM”, now U.S. Pat. No. 10,139,864, issued Nov. 27, 2018, which in turn claims priority to and incorporates by reference U.S. Provisional Patent Application No. 61/921,352, filed Dec. 27, 2013, entitled “MERCHANT/CUSTOMER POS INTERACTION SYSTEM.” This application is related to U.S. patent application Ser. No. 14/558,428, filed Dec. 2, 2014, entitled “MERCHANT/CUSTOMER POS INTERACTION SYSTEM,” now U.S. Pat. No. 9,568,955, issued Feb. 14, 2017, U.S. patent application Ser. No. 14/558,303 filed Dec. 2, 2014, entitled “MERCHANT/CUSTOMER POS INTERACTION SYSTEM,” now U.S. Pat. No. 9,817,446, issued Nov. 14, 2017, and U.S. patent application Ser. No. 15/812,584, filed Nov. 14, 2017, entitled “MERCHANT/CUSTOMER POS INTERACTION SYSTEM,” the disclosures of which are incorporated herein by reference. 
    
    
     BACKGROUND 
     Field of the Invention 
     The present disclosure generally relates to online and/or mobile payments and more particularly to a merchant/customer interaction system that may be used for online and/or mobile payments in a physical store setting. 
     Related Art 
     More and more consumers are purchasing items and services over electronic networks such as, for example, the Internet. Consumers routinely purchase products and services from merchants and individuals alike. The transactions may take place directly between a conventional or on-line merchant or retailer and the consumer, and payment is typically made by entering credit card or other financial information. Transactions may also take place with the aid of an on-line or mobile payment service provider such as, for example, PayPal, Inc. of San Jose, Calif. Such payment service providers can make transactions easier and safer for the parties involved. Purchasing with the assistance of a payment service provider from the convenience of virtually anywhere using a mobile device is one main reason why on-line and mobile purchases are growing very quickly. 
     Merchant/customer interactions in physical merchant locations have been conventionally limited to interactive kiosks and Point-Of-Sale (POS) devices. Kiosks are provided for customer use, and may include a computer and display that are provided in the physical merchant location and that allow customers to search for items for sale by the merchant. POS devices are provided for merchant use, and may include a register, product identification equipment (e.g., scanners), receipt printers, payment processing devices such as card readers, and a display so that users can see the cost of their items when they are identified. These systems limit the ability of the merchant and customers to interact, as they are typically provided for either the customer or the merchant and the only interaction occurs when the customer cannot find something using the kiosk, or when the customer views an item price and pays the merchant for their item(s). 
     Thus, there is a need for an improved merchant/customer interaction system. 
    
    
     
       BRIEF DESCRIPTION OF THE FIGURES 
         FIG.  1    is a perspective view illustrating an embodiment of a tablet computer. 
         FIG.  2   a    is a side view illustrating an embodiment of a tablet computer enclosure/stand. 
         FIG.  2   b    is a top view illustrating an embodiment of the tablet computer of  FIG.  1    being coupled to the tablet computer enclosure/stand of  FIG.  2     a.    
         FIG.  2   c    is a top view illustrating an embodiment of the tablet computer of  FIG.  1    being coupled to the tablet computer enclosure/stand of  FIG.  2     a.    
         FIG.  2   d    is a top view illustrating an embodiment of the tablet computer of  FIG.  1    coupled to the tablet computer enclosure/stand of  FIG.  2     a.    
         FIG.  2   e    is a perspective view illustrating an embodiment of the tablet computer of  FIG.  1    being coupled to the tablet computer enclosure/stand of  FIG.  2     a.    
         FIG.  2   f    is a perspective view illustrating an embodiment of the tablet computer enclosure/stand of  FIG.  2   a    with an integrated card reader. 
         FIG.  2   g    is a perspective view illustrating an embodiment of the tablet computer of  FIG.  1    coupled to the tablet computer enclosure/stand of  FIG.  2   a    and a card reader being coupled to the tablet computer and/or tablet computer enclosure/stand. 
         FIG.  3   a    is a front perspective view illustrating an embodiment of the tablet computer enclosure or stand of  FIG.  2    in a merchant orientation. 
         FIG.  3   b    is a rear perspective view illustrating an embodiment of the tablet computer enclosure/stand of  FIG.  2   . 
         FIG.  4   a    is a front perspective view illustrating an embodiment of the tablet computer enclosure/stand of  FIG.  2   . 
         FIG.  4   b    is a rear perspective view illustrating an embodiment of the tablet computer enclosure/stand of  FIG.  2   . 
         FIG.  5    is a bottom perspective view illustrating an embodiment of the tablet computer enclosure/stand of  FIG.  2   . 
         FIG.  6    is a perspective view illustrating the tablet computer enclosure/stand of  FIG.  3   a    housing the tablet computer of  FIG.  1    that is displaying a merchant facing software interface. 
         FIG.  7    is a perspective view illustrating the tablet computer enclosure/stand of  FIG.  4   a    housing the tablet computer of  FIG.  1   . 
         FIG.  8   a    is a perspective view illustrating the tablet computer enclosure/stand of  FIG.  5    housing the tablet computer of  FIG.  1    and in a vertical orientation. 
         FIG.  8   b    is a side view illustrating the tablet computer enclosure/stand of  FIG.  8   a    in a vertical/portrait orientation. 
         FIG.  9    is a flow chart illustrating an embodiment of a method for providing merchant/customer interaction. 
         FIG.  10   a    is a side view illustrating an embodiment of the tablet computer enclosure/stand of  FIG.  2    positioned on a support surface in a merchant orientation. 
         FIG.  10   b    is a screen shot illustrating an embodiment of a merchant home screen after a user has logged into the system. 
         FIG.  10   c    is a side view illustrating an embodiment of the tablet computer enclosure/stand of  FIG.  3   b    performing a scanning function. 
         FIG.  10   d    is a perspective view illustrating an embodiment of the tablet computer enclosure/stand of  FIG.  2    performing a scanning function and reading a card. 
         FIG.  10   e    is a screen shot illustrating an embodiment of a merchant screen displaying merchant product information according to merchant orientation information. 
         FIG.  10   f    is a side view illustrating an embodiment of the tablet computer enclosure/stand of  FIG.  2    transitioning between a merchant orientation and a customer orientation on a support surface. 
         FIG.  10   g    is a screen shot illustrating an embodiment of the transition of a merchant screen to a customer screen. 
         FIG.  10   h    is a side view illustrating an embodiment of the tablet computer enclosure/stand of  FIG.  2    positioned on a support surface in a customer orientation. 
         FIG.  10   i    is a screen shot illustrating an embodiment of a customer screen. 
         FIG.  10   j    is a screen shot illustrating an embodiment of a customer screen. 
         FIG.  10   k    is perspective view with a screen shot illustrating an embodiment of the tablet computer enclosure/stand and tablet computer of  FIG.  6    displaying a customer screen. 
         FIG.  11   a    is a screen shot illustrating an embodiment of a merchant screen. 
         FIG.  11   b    is a screen shot illustrating an embodiment of a merchant screen. 
         FIG.  11   c    is a screen shot illustrating an embodiment of the transition of a merchant screen to a customer screen. 
         FIG.  11   d    is a screen shot illustrating an embodiment of a customer screen. 
         FIG.  11   e    is a screen shot illustrating an embodiment of a customer screen. 
         FIG.  11   f    is a screen shot illustrating an embodiment of a customer screen. 
         FIG.  11   g    is a screen shot illustrating an embodiment of a customer screen. 
         FIG.  11   h    is a screen shot illustrating an embodiment of the transition of a customer screen to a merchant screen. 
         FIG.  11   i    is a screen shot illustrating an embodiment of a merchant screen. 
         FIG.  12    is a schematic view illustrating an embodiment of a networked system; 
         FIG.  13    is a schematic view illustrating an embodiment of a computer system; 
         FIG.  14    is a schematic view illustrating an embodiment of a merchant device; 
         FIG.  15   a    is a schematic view illustrating an embodiment of a rocker POS tablet in a merchant orientation; 
         FIG.  15   b    is a schematic view illustrating an embodiment of a rocker POS tablet in a halfway rotated orientation; and 
         FIG.  15   c    is a schematic view illustrating an embodiment of a rocker POS tablet in a customer orientation. 
     
    
    
     Embodiments of the present disclosure and their advantages are best understood by referring to the detailed description that follows. It should be appreciated that like reference numerals are used to identify like elements illustrated in one or more of the figures, wherein showings therein are for purposes of illustrating embodiments of the present disclosure and not for purposes of limiting the same. 
     DETAILED DESCRIPTION 
     The present disclosure describes systems and methods for providing merchant/customer interactions, as well as Point Of Sale (POS) functionalities. In the embodiments discussed below, those systems and methods include a POS device with a tablet computer and a tablet computer enclosure/stand that provide what is referred to herein as a “rocker POS tablet”. The tablet computer enclosure/stand of the rocket POS tablet has a triangularly shaped cross section with three primary use surfaces: a tablet computer display surface and two base surfaces that share a common edge and operate to support the rocker POS tablet in different orientations. Software and hardware devices in the rocker POS tablet provide for the recognition of the different orientations such that when the rocker POS tablet is in a merchant orientation, merchant product information is displayed differently than when the rocker POS tablet is in a customer orientation. In operation, the rocker POS tablet may be positioned on a support surface and transitioned between its different orientations, and during transition, a merchant screen is transitioned to a customer screen by “moving” (or more accurately, providing the illusion of movement of) the stacked merchant screen and customer screen linearly relative to the tablet computer display. The display of merchant product acts differently in the merchant orientation and the customer orientation allows the merchant to view merchant-specific product information (e.g., inventory data, product margins, costs, customer data, etc.), then transition the POS rocket tablet to the customer orientation so that the customer may view customer-specific information (e.g., product images, product information, price, and checkout information.) 
     In some embodiments of the present disclosure, customers may interact with merchants with the help of a payment service provider. For example, as discussed below, the rocker POS tablet may be a merchant device operated by a merchant. While conventional payment techniques such as credit cards are discussed below as being enabled by the rocker POS tablet, in other embodiments, the customer may pay using a customer device and a payment service provider account. A payment service provider may use a payment service provider device to provide payment service provider accounts to merchants and customers by, for example, linking financial accounts of the merchant and customer that are provided by account providers using account provider devices to those payment service provider accounts. Transactions may then be conducted between the merchants and customers by, for example, the customer using their customer device and merchant using their merchant device to provide details of a purchase to the payment service provider device, and the payment service provider using the payment service provider device to transfer funds from the financial account of the customer to the financial account of the merchant to pay for a product. However, this is only one example of how the rocker POS tablet may accept a payment, and while other examples are presented below, any payment technique is envisioned as falling within the scope of the present disclosure. 
     Referring now to  FIG.  1   , an embodiment of a computing device  100  is illustrated. One of skill in the art will recognize that the computing device  100  of  FIG.  1    is a tablet computer  100  and, as described below, a tablet computing chassis or enclosure may be provided that houses the tablet computer  100  to provide a POS rocker tablet or rocking POS solution. However, one of skill in the art in possession of the present disclosure will recognize that the tablet computer and tablet computer enclosure/stand described below may be integrated as a POS rocker tablet without departing from its scope. The tablet computer  100  includes a tablet computer component housing  102  that houses computing device components such as, for example, a processing system, a memory system, a storage system, a network communications system, and/or a variety of other computing device components known in the art. A tablet computer display  104  is coupled to the tablet computer component housing  102 , and an input button  106  is located on the tablet computer component housing  102  between the tablet computer display  104  and an edge of the tablet computer component housing  102 . A data connector  108  is located adjacent on that edge of the tablet computer component housing  102 . While a single data connector  108  is illustrated and described, other data connectors (e.g., a headphone input, a USB port, etc.) may be provided on the tablet computer  100  while remaining within the scope of the present disclosure. 
     Referring now to  FIG.  2   a   , an embodiment of a tablet computer enclosure/stand  200  is illustrated. The embodiment illustrated in  FIG.  2   a    is a side view of a basic embodiment of the tablet computer enclosure/stand  200 , and as discussed below, different features may be provided on the table computer chassis  200  to provide different functionality. The tablet computer enclosure/stand  200  includes a base  202  having a substantially triangular cross section, as illustrated. The base  202  includes a first base surface  204  having a first edge  204   a  and a second edge  204   b  that is located opposite the first base surface  204  from the first edge  204   a . The base  202  also includes a second base surface  206  that shares the second edge  204   b  (also referred to as a “common” edge between the first base surface  204  and the second base surface  206  below) and includes a third edge  206   a  that is located opposite the second base surface  206  from the second edge  204   b . While the first base surface  204  and the second base surface  206  are illustrated and discussed as sharing the second edge  204   b , in other embodiments, one or more intermediate edges and surfaces may exist between the first base surface  204  and the second base surface  206 . As such, in some embodiments, the second base surface  206  may “extend” from the first base surface  204  via other surfaces and edges such that a plane that coincides with the first base surface  204  will eventually intersect a plane that coincides with the second base surface  206 . 
     A computer housing  208  extends between the first edge  204   a  and the third edge  206   a , and as discussed above can either include an integrated computing device, or provide a tablet computer housing  208  for the tablet computer  100  as illustrated and described below. As discussed below, at least a portion of a scanning system  210  may be located on the second base surface  206 . The tablet computer enclosure/stand  200  discussed below may be modified to accommodate a wide variety of tablet computers, form factors, and operating systems while remaining within the scope of the present disclosure. In an embodiment, the scanning device  210  may be an opening in the tablet computer enclosure/chassis  200  that allows a camera on a tablet computer to capture images and/or scan, discussed in further detail below. 
     In an embodiment, the tablet computer enclosure/chassis  200  may be thought of as having a top part enclosure that houses a tablet computer and a bottom foot stand in a pyramid shape that allows a rocking motion to the tablet computer enclosure/chassis  200  to provide multiple orientation including the merchant orientation and customer orientation discussed below. The bottom foot stand that supplies the viewing angle/dual position may be provided as more than one part of the tablet computer enclosure/chassis  200 . 
     In the embodiment illustrated in  FIG.  2   a   , and with reference to the triangular cross section of the base  202 , the base  202  of the tablet computer enclosure/stand  200  is provided with a substantially isosceles triangular cross section with the tablet computer housing  208  provided on the hypotenuse side and the first base surface  204  and second base surface  206  having substantially equal lengths. However, different triangular cross sections may be provided while remaining within the scope of the present disclosure. Furthermore, while the engagement of the first base surface  204  with a support surface is referred to below as a “merchant orientation”, and the engagement of the second base surface  206  with a support surface is referred to below as a “customer orientation”, different orientations of the tablet computer enclosure/stand  200  other than those discussed below may be defined while remaining within the scope of the present closure. 
     Referring now to  FIGS.  2   b ,  2   c ,  2   d , and  2   e   , an embodiment of the coupling of the tablet computer  100  of  FIG.  1    with the tablet computer enclosure/chassis  200  is illustrated. As can be seen in  FIG.  2   b   , the tablet computer  100  may be positioned adjacent a side of the tablet computer enclosure/stand  200  that includes an opening into the tablet computer housing  208  and moved in a direction  212 .  FIG.  2   c    illustrates how the tablet computer  100  may move in the direction  212  into the tablet computer housing  208 , and  FIG.  2   d    illustrates how continued movement in the direction  212  will cause the tablet computer  100  to become completely housed in the tablet computer housing  208 . In other embodiments, tablet computers may be coupled to the tablet computer enclosure/stand  200  in different manners, including the more permanent tablet computer integrations discussed below. However, easy removal of the tablet computer  100  from the tablet computer enclosure/stand may allow for a merchant to remove the tablet computer  100  from the tablet computer enclosure/stand for mobile use of the tablet computer  100  throughout a merchant location. As such, locks for securing the tablet computer  100  in the tablet computer enclosure/stand  200  may be provided. In the illustrated embodiment, the table tablet computer enclosure/chassis  200  defines a screen opening  214  through which the tablet computer display  104  may be viewed and accessed when the tablet computer  100  is positioned in the tablet computer housing  208 , and an integrated card reader  216  that is discussed in further detail below.  FIG.  2   e    illustrates how, once the tablet computer  100  has been positioned in the tablet computer housing  208  on the tablet computer enclosure/chassis  200 , some embodiments of the present disclosure may include a tablet housing end cap  218  that may also be moved in the direction  212  and coupled to the tablet computer enclosure/chassis  200  (e.g., via coupling features on the tablet computer enclosure/chassis and the tablet housing end cap  218 ) in order to, for example, secure the tablet computer  100  in the tablet computer enclosure/chassis  200 , couple the tablet computer  100  to features (e.g., the integrated card reader  216 ) on the tablet computer enclosure/chassis  200 , etc. As discussed above, locking mechanisms may be provided (e.g., on the tablet housing end cap  218 ) to secure the tablet computer  100  in tablet computer enclosure/stand  200 . 
     Referring now to  FIG.  2   f   , an embodiment of the tablet computer enclosure/chassis  200  is illustrated that includes the tablet computer housing  208  provided by a tablet computer housing bezel  208   a  and a tablet computer housing chassis portion  208   b , with the integrated card reader  216  provided by a card reader channel  216   a  and card reader components  216   b . As can be seen in  FIG.  2   f   , the tablet computer housing bezel  208   a  defines the screen opening  214  and includes coupling features that are configured to engage the tablet computer housing chassis portion  208   b  when the tablet computer housing bezel  208   a  is moved in a direction  220 , which aligned the card reader channel  216  with the card reader components  216   b  and allows a user to move a card through the card reader channel  216   a  to be read by the card reader components  216   b , as discussed below.  FIG.  2   f    also illustrates how the portion of the scanning system  210  may be provided by a scanning window  210   a  defined by the second base surface  206  that may allow a scanning device on the tablet computer  100  to operate through the scanning window  210   a . Alternatively,  FIG.  2   g    illustrates how a card reader  222  may be coupled to the tablet computer enclosure chassis  200  and/or the tablet computer  100  (e.g., via an input  224  provided on the tablet computer enclosure chassis  200  and/or the tablet computer  100  to access, for example, a headphone jack or other input on the tablet computer  100 ) to provide for the card reading functionality discussed below. 
     Referring now to  FIGS.  3   a  and  3   b   , an embodiment of a tablet computer enclosure/stand  300  is illustrated that may be the tablet computer enclosure/stand  200  discussed above with reference to  FIG.  2   . The tablet computer enclosure/stand  300  includes a base  302  having a triangular cross section, as illustrated. The base  302  includes a first base surface  304  having a first edge  304   a  and a second edge  304   b  that is located opposite the first base surface  304  from the first edge  304   a . The base  302  also includes a second base surface  306  that shares the second edge  304   b  (the “common” edge between the first base surface  304  and the second base surface  306 ) and includes a third edge  306   a  that is located opposite the second base surface  306  from the second edge  304   b . A computer housing  308  extends between the first edge  304   a  and the third edge  306   a , and as discussed above can either include an integrated computing device, or provide a tablet computer housing  308  for the tablet computer  100  as illustrated and described below. The tablet computer housing  308  includes an input button  308   a , which may be part of an integrated computing device, the input button  106  on the tablet computer  100  when that tablet computer  100  is housed in the tablet computer housing  308 , or an input button  308   a  that is configured to actuate the input button  106  on the tablet computer  100  when that tablet computer  100  is housed in the tablet computer housing  308 . The tablet computer housing  308  also includes a card reading slot  308   b  that provides access to a card reading device (not illustrated) in the tablet computer enclosure/stand  300 . The tablet computer enclosure/stand  300  also includes a scanning device  310  (or aperture for a camera on the tablet computer) that is located on the second base surface  306 . A channel  312  is defined by the tablet computer enclosure/stand  300  between the first base surface  304 , the second base surface  306 , and the tablet computer enclosure/stand  308 . In the illustrated embodiments discussed below, the channel  312  extends through the tablet computer enclosure/stand  300  and may provide storage for connector cables that are connected to the tablet computer and may provide connectivity to power and/or accessory devices such that a printer, a bar code scanner, a register, a pin entry device, etc. However, a variety of other uses for the channel  312  are envisioned as falling within the scope of the present disclosure. 
     Referring now to  FIGS.  4   a  and  4   b   , an embodiment of a tablet computer enclosure/stand  400  is illustrated that may be the tablet computer enclosure/stand  200  discussed above with reference to  FIG.  2   . The tablet computer enclosure/stand  400  includes a base  402  having a triangular cross section, as illustrated. The base  402  includes a first base surface  404  having a first edge  404   a  and a second edge  404   b  that is located opposite the first base surface  404  from the first edge  404   a . The base  402  also includes a second base surface  406  that shares the second edge  404   b  (the “common” edge between the first base surface  404  and the second base surface  406 ) and includes a third edge  406   a  that is located opposite the second base surface  406  from the second edge  404   b . A computer housing  408  extends between the first edge  404   a  and the third edge  406   a , and as discussed above can either include an integrated computing device, or provide a tablet computer housing  408  for the tablet computer  100  as illustrated and described below. The tablet computer housing  408  also includes a card reading slot  408   a  that provides access to a card reading device (not illustrated) in the tablet computer enclosure/stand  400 . The tablet computer enclosure/stand  400  also includes a scanning device  410  that is located on the second base surface  406 . In the illustrated embodiment, the base  402  of the tablet computer enclosure/stand  400  is solid, but may include, for example, storage compartments, data connectors, and/or other features while remaining within the scope of the present disclosure. 
     Referring now to  FIG.  5   , an embodiment of a tablet computer enclosure/stand  500  is illustrated that may be the tablet computer enclosure/stand  200  discussed above with reference to  FIG.  2    in a “face down” orientation. The tablet computer enclosure/stand  500  includes a base  502  having a triangular cross section, as illustrated. The base  502  includes a first base surface  504  having a first edge  504   a  and a second edge  504   b  that is located opposite the first base surface  504  from the first edge  504   a . The base  502  also includes a second base surface  506  that shares the second edge  504   b  (the “common” edge between the first base surface  504  and the second base surface  506 ) and includes a third edge  506   a  that is located opposite the second base surface  506  from the second edge  504   b . A computer housing  508  extends between the first edge  504   a  and the third edge  506   a , and as discussed above can either include an integrated computing device, or provide a tablet computer housing  508  for the tablet computer  100  as illustrated and described below. The tablet computer enclosure/stand  500  also includes a scanning device  510  (or aperture for a camera on a tablet computer) that is located adjacent the second base surface  506 . A channel  512  is defined by the tablet computer enclosure/stand  500  between the first base surface  504 , the second base surface  506 , and the tablet computer enclosure/stand  508 . In the illustrated embodiments discussed below, the channel  512  extends through the tablet computer enclosure/stand  500  and may provide storage for connector cables  514  and  516  having connectors  514   a  and  516   a , respectively, or access to connections for connector cables that may connects to power or accessory devices, discussed above. However, a variety of other uses for the channel  512  are envisioned as falling within the scope of the present disclosure. The opposing edges of the first base surface  504 , the second base surface  506 , and the tablet computer housing  508  are configured to provide vertical/portrait orientation surfaces  518   a  and  518   b , discussed in further detail below. 
     Referring now to  FIGS.  1 ,  3     a , and  6 , an embodiment of a rocker POS tablet  600  is illustrated. In the illustrated embodiment, the rocker POS tablet  600  is provided by positioning the tablet computer  100 , described above with reference to  FIG.  1   , in the tablet computer housing  308  on the tablet computer enclosure/stand  300 . In an embodiment, the tablet computer housing  308  may include an entrance, tablet computer retaining devices, and/or a variety of other features for coupling the tablet computer  100  to the tablet computer housing  308 . In one example, the positioning of the tablet computer  100  in the tablet computer housing  308  causes the engagement of the data connector  108  on the tablet computer  100  with a data connector (not illustrated) in the tablet computer housing  308  to communicatively couple the tablet computer  100  (e.g., a processing system in the tablet computer  100 ) to devices on the tablet computer enclosure/stand  300  (e.g., the scanning device  310 , the card reading device in the card reading slot  308   b , connectors cables stored in the channel  312 , etc.) In other embodiments, the tablet computer  100  may communicate wirelessly with devices on the tablet computer enclosure/stand  300 . In the illustrated embodiment, the tablet computer  100  is illustrated as providing a screen (e.g., a merchant screen, a customer screen, etc.) on the tablet computer display  104 . In an embodiment, the rocker POS tablet  600  may include a base accessory that allows the tablet computer enclosure/stand  300  to be secured. For example, the base accessory may secure to a table or other relatively immobile object, and the tablet computer enclosure/stand  300  may then secure (e.g., “snap in”) to that base accessory to prevent theft of the rocker POS tablet. 
     Referring now to  FIGS.  1 ,  4     a , and  7 , an embodiment of a rocker POS tablet  700  is illustrated. In the illustrated embodiment, the rocker POS tablet  700  is provided by positioning the tablet computer  100 , described above with reference to  FIG.  1   , in the tablet computer housing  408  on the tablet computer enclosure/stand  400 . In an embodiment, the tablet computer housing  408  may include an entrance, tablet computer retaining devices, and/or a variety of other features for coupling the tablet computer  100  to the tablet computer housing  408 . In one example, the positioning of the tablet computer  100  in the tablet computer housing  408  causes the engagement of the data connector  108  on the tablet computer  100  with a data connector (not illustrated) in the tablet computer housing  408  to communicatively couple the tablet computer  100  (e.g., a processing system in the tablet computer  100 ) to devices on the tablet computer enclosure/stand  400  (e.g., the scanning device  410 , the card reading device in the card reading slot  408   a , etc.) In other embodiments, the tablet computer  100  may communicate wirelessly with devices on the tablet computer enclosure/stand  400 . In the illustrated embodiment, the tablet computer  100  is illustrated as providing a screen (e.g., a merchant screen a customer screen, etc.) on the tablet computer display  104 . 
     Referring now to  FIGS.  1 ,  5 ,  8     a , and  8   b , an embodiment of a rocker POS tablet  800  is illustrated in a vertical/portrait orientation. In the illustrated embodiment, the rocker POS tablet  800  is provided by positioning the tablet computer  100 , described above with reference to  FIG.  1   , in the tablet computer housing  508  on the tablet computer enclosure/stand  500 . In an embodiment, the tablet computer housing  508  may include an entrance, tablet computer retaining devices, and/or a variety of other features for coupling the tablet computer  100  to the tablet computer housing  508 . In one example, the positioning of the tablet computer  100  in the tablet computer housing  508  causes the engagement of the data connector  108  on the tablet computer  100  with a data connector (not illustrated) in the tablet computer housing  508  to communicatively couple the tablet computer  100  (e.g., a processing system in the tablet computer  100 ) to devices on the tablet computer enclosure/stand  400  (e.g., the scanning device  410 , the card reading device in the card reading slot  408   a , the connector cables  514  and  516 , etc.) In other embodiments, the tablet computer  100  may communicate wirelessly with devices on the tablet computer enclosure/stand  500 . In the illustrated embodiment, the tablet computer  100  is illustrated as providing a screen (e.g., a merchant screen a customer screen, etc.) on the tablet computer display  104 .  FIGS.  8   a  and  8   b    illustrate how the vertical/portrait orientation surfaces  518   a  and  518   b  are configured to support the rocker POS tablet  800  in a vertical orientation. In the embodiments illustrated and discussed below, the merchant orientation and the customer orientation are provided in a horizontal/landscape orientation of the tablet computer  100 , and the vertical/portrait orientation may be defined differently from the first/merchant orientation and the second/customer orientation discussed below such that different information is displayed on the tablet computer display  104  when the rocker POS tablet  800  is in the vertical/portrait orientation (e.g., images may be provided, welcome screens may be provided, etc.) For example, the vertical/portrait orientation of the tablet computer enclosure/stand  500  may be defined as a customer mode that only provides customer screens in interacting with the tablet computer. In addition, multiple different modes may be enabled in the two available vertical/portrait orientations, thus allowing 4 different modes for different orientations of the rocker POS tablet  800 . 
     Referring now to  FIG.  9   , a method for  900  providing merchant/customer interactions is illustrated. The method  900  described and illustrated below may be performed with any of the rocker POS tablets  600 ,  700 , or  800 , and/or a rocker POS tablet that includes any combinations of the features of the rocker POS tablets  600 ,  700 , or  800 . In the discussions below,  FIGS.  10   a - k    illustrate a merchant/customer payment interaction enabled by the method  900 , while  FIGS.  11   a - k    illustrate a merchant/customer service interaction enabled by the method  900 . However, one of skill in the art in possession of the present disclosure will recognize that a wide variety of other merchant/customer interactions will fall within its scope. 
     Referring first to  FIGS.  10   a - k   , an embodiment of the method  900  begins at block  902  where a rocker POS tablet is determined to be in a first orientation.  FIGS.  10   a - e    illustrate the tablet computer enclosure/stand  200 /POS rocker tablet  300  in a first orientation A that is referred to below as a merchant orientation A. In the merchant orientation A, the tablet computer enclosure/stand  200 /POS rocker tablet  300  is positioned on a support surface  902   a  such that the first base surface  204 / 304  engages the support surface  902   a , as illustrated in  FIG.  10   a   . The tablet computer  100  and/or the tablet computer enclosure/stand  200  or  300  may include an orientation determination device such as, for example, a gyroscope, an accelerometer, a camera, combinations thereof, and/or a variety of other devices known in the art that provide data that may be processed to determine an orientation or a change in orientation of the tablet computer  100 . In an embodiment of block  902 , the processing system in the tablet computer  100  may retrieve orientation information from the orientation determination device(s), and reference a database in a non-transitory, computer-readable medium that stores merchant orientation information and customer orientation information. 
     In an embodiment, a user of the rocker POS tablet  600  may define the merchant orientation A with merchant orientation information that provides the orientation data associated with the rocker POS tablet  600  when in the first base surface  204  is laid flat on the support surface  902   a . For example, when the tablet computer  100  in the tablet computer housing  208  is oriented at the angle to the support surface  902   a  illustrated in  FIG.  10   c   , that tablet computer  100  is associated with particular orientation data, and that orientation data may be defined as the merchant orientation A and stored in the database. Thus, at block  902 , the orientation determination device(s) in the tablet computer  100  may provide orientation data that describes the angle that the tablet computer  100  is oriented at relative to the support surface  902   a , and the processor in the tablet computer  100  may determine that that orientation data is associated with the merchant orientation A in the database. 
     In an embodiment, the merchant orientation information associated with the merchant orientation A in the database provides information on how a variety of information should be displayed on the tablet computer display  104 . For example, the merchant orientation information may define which types of information may be displayed, how that information may be displayed, which types of information are accessible. The merchant orientation information is used in the systems and methods described herein to provide merchant users the ability to access and view information that is meant for the merchant users, but not for customer users. As such, the merchant orientation information may ensure that data retrieved by merchant users is displayed in a manner that provides the merchant users with the ability to quickly and easily sort through product data, process a purchase, and/or provide a number of other merchant actions known in the art. 
     The method  900  then proceeds to block  904  where merchant product information is retrieved. In an embodiment, while in the merchant orientation A, instructions may be received through the tablet computer  100 . For example, the tablet computer display  104  may be a touch screen display that allows a user to provide inputs that may be interpreted as instructions to retrieve merchant product information, perform payment functions, and/or perform a variety of other functions known in the art. Referring now to  FIG.  10   b   , the rocker POS tablet  600  is illustrated displaying a merchant home screen  904   a  while in the merchant orientation A. In an embodiment, when the tablet computer enclosure/stand  200 /rocker POS tablet  600  is positioned in the merchant orientation A, the tablet computer  100  may operate to display the merchant home screen  904   a  according to the merchant orientation information. To contrast, when the rocker POST tablet  600  is in the customer orientation discussed below, a customer home screen may be displayed that is different from the merchant home screen  904   a  and includes, for example, a customer kiosk screen that allows a customer to browse through products offered at the physical merchant location. 
     In the illustrated embodiment, the merchant home screen  904   a  includes a plurality of rocker POS tablet functionality buttons, including a user sign in button  904   b , a view inventory button  904   c , a check-out customer button  904   c , and a find customer button  904   d . For example, in the illustrated embodiment, a user of the rocker POS tablet  600  may be logged in, and the user sign in button  904   b  may be selected to log that user out and log in a different user. In another example, the view inventory button  904   c  may be selected to view merchant product information associated with an inventory at the physical merchant location, discussed in further detail below. In another example, the check-out customer button  904   d  may be selected to check a customer out when that customer is purchasing products and/or services (referred to henceforth as products), discussed in further detail below. In another example, the find customers in store button  904   e  may be selected to locate customers within the physical merchant location (e.g., customers that have “signed in” to a physical merchant location system that provides for the tracking of those customers). While a few examples have been provided, one of skill in the art will recognize that a variety of functionality may be provided on the merchant home screen  904   a  while remaining within the scope of the present disclosure. 
     Referring now to  FIGS.  10   b  and  10   c   , the merchant user of the rocker POS tablet  600  has selected the check-out customer button  904   d  on the merchant home screen  904   a  when the tablet computer enclosure/stand  200 /rocker POS tablet  600  was in the merchant orientation A. In response, the scanning device  210  has been activated, illustrated in  FIGS.  10   c  and  10   d   , to allow products to be scanned into the tablet computer  100  (e.g., by positioning products such that an identification code is located in a scanning field  904   f ). In this manner, products that the customer wishes to purchase may be scanned into the tablet computer  100  using the scanning device  310 . In addition, one or more merchant screens may be provided on the rocker POS tablet  600  that allow the user to enter products into the tablet computer  100  (e.g., by selecting products displayed on the merchant screen). When all products are scanned or entered in, a credit card  904   g  of the customer may be run through the credit card slot  308   b  such that that credit card  904   g  is read by the credit card reader in the tablet computer enclosure/stand  302 , as illustrated in  FIG.  10     d.    
     The method  900  then proceeds to block  906  where merchant screen(s) are displayed. In an embodiment, the instruction(s) received at block  904  may be used to retrieve merchant product information, customer information, and/or other information known in the art, and that retrieved information may be provided on a merchant screen according to the merchant orientation information. Referring now to  FIG.  10   e   , the rocker POS tablet  600  is illustrated displaying a merchant screen  906   a  according to the merchant orientation information associated with the merchant orientation A in the database. The merchant screen  906   a  includes retrieved merchant product information such as a product image  906   b , product purchase details  906   c  (e.g., product descriptions and price in the illustrated embodiment), and amount due information  906   d . The merchant screen  906  also includes retrieved customer information such as a credit card number  906   e , a customer name  906   f  (e.g., retrieved from a database using the credit card number  906   e ), and links  906   g  to information about the customers previous visits to the physical merchant location, previous purchases from the physical merchant location, and rewards from purchasing at the physical merchant location. Thus, while in the merchant orientation A, the merchant screen(s) provided include may include information only intended for viewing by the merchant user, such as credit card information, customer information collected by the merchant, and/or a variety of other merchant-intended information known in the art. 
     The method  900  then proceeds to block  908  where a change in the orientation of the rocker POS tablet is detected. Referring to  FIGS.  10   f  and  10   h   , when the user has completed merchant operations with the rocker POS tablet  600  in the merchant orientation A (e.g., scanning products, entering products, reading cards, etc.), the merchant user may rotate the rocker POS tablet to reorient the tablet computer enclosure/stand  200 /rocker POS tablet  600  into a customer orientation C.  FIG.  10   f    illustrates an embodiment of the change in orientation of the tablet computer enclosure/stand  200 /rocker POS tablet  600  from the merchant orientation A to an intermediate orientation B by rotating the tablet computer enclosure/stand  200 /rocker POS tablet  600  in the direction indicated in  FIG.  10   f    about the engagement of the common/second edge  204   b / 304   b  and the support surface  902   a .  FIG.  10   h    illustrates an embodiment of the change in orientation of the tablet computer enclosure/stand  200 /rocker POS tablet  600  from the intermediate orientation B to the customer orientation C by continuing to rotate the tablet computer enclosure/stand  200 /rocker POS tablet  600  about the engagement of the common/second edge  204   b / 304   b  and the support surface  902   a  until the second base surface  206  engages the support surface  902   a.    
     The method  900  then proceeds to block  910  where the merchant screen is transitioned to a customer screen. While discussed as separate method blocks, one of skill in the art will recognize that blocks  908  and  910  may occur substantially simultaneously. As discussed above, a user of the rocker POS tablet  600  may define the merchant orientation A with merchant orientation information that includes the orientation data associated with the rocker POS tablet  600  when in the first base surface  204  is laid flat on the support surface  902   a . Similarly, the user of the rocker POS tablet  600  may define the customer orientation C with customer orientation information that includes the orientation data associated with the rocker POS tablet  600  when in the second base surface  206  is laid flat on the support surface  902   a . For example, when oriented at an angle to the support surface  902   a , the tablet computer  100  in the tablet computer housing  208  is associated with orientation data, and that orientation data may be defined as the customer orientation C and stored in the database. Thus, at block  910 , the orientation determination device(s) in the tablet computer  100  may provide orientation data that describes the angle that the tablet computer  100  is oriented at relative to the support surface  902   a , and the processor in the tablet computer  100  may determine that that orientation data is associated with a transition of the tablet computer  100  from the merchant orientation A to the customer orientation C. 
     In response to detecting the change in orientation of the tablet computer enclosure/stand  200 /rocker POS tablet  600 , the tablet computer  100  may operate to transition the merchant screen  906   a  to a customer screen  910   a .  FIG.  10   g    illustrates the rocker POS tablet  600  in the intermediate orientation B and transitioning from the merchant screen  906   a  to the customer screen  910   a . In the illustrated embodiment, the merchant screen  906   a  and the customer screen  910   a  are positioned in a stacked orientation with (from the merchant user&#39;s point of view) the customer screen  910   a  stacked, upside down, on top of the merchant screen  906   a , and during the transition of the tablet computer enclosure/stand  200 /rocker POS tablet  600  from the merchant orientation A to the intermediate orientation B, the stacked merchant screen  906   a /customer screen  910   a  are rendered by the tablet computer  100  such that they appear to move linearly in a direction D relative to the tablet computer display  104 . 
       FIG.  10   i    illustrates the rocker POS tablet  600  in the customer orientation C and transitioned from the merchant screen  906   a  to the customer screen  910   a . In the illustrated embodiment, the rocker POS tablet  600  is illustrated from the customer point of view, with the merchant screen  906   a  and the customer screen  910   a  positioned in a stacked orientation with (from the customer user&#39;s point of view) the merchant screen  906   a  stacked, upside down, on top of the customer screen  910   a , and during the transition of the tablet computer enclosure/stand  200 /rocker POS tablet  600  from the intermediate orientation B to the customer orientation C, the stacked merchant screen  906   a /customer screen  910   a  are rendered by the tablet computer  100  such that they appear to move linearly in the direction D relative to the tablet computer display  104 . In the embodiment illustrated in  FIGS.  10   g  and  10   i   , the merchant screen  906   a  is at least partially obscured (e.g., greyed out in the illustrated embodiment) in response to changing the orientation of the tablet computer enclosure/stand  200 /rocker POS tablet  600  from the merchant orientation A to the customer orientation C. For example, in the intermediate orientation B, the merchant screen  906   a  may be partially obscured or greyed out, while in the customer orientation C, the merchant screen  906   a  may be completely obscured or greyed out such that the customer may not see any information displayed on the merchant screen  906   a.    
     Similarly to the merchant orientation information discussed above, the customer orientation information associated with the customer orientation C in the database provides information on how a variety of information should be displayed on the tablet computer display  104 . For example, the customer orientation information may define which types of information may be displayed, how that information may be displayed, which types of information are accessible. The customer orientation information is used in the systems and methods described herein to provide customers with merchant product information in an easy to understand manner, and without the detail provided to the merchant users or including information meant for viewing by merchant users but not by customers. As such, the customer orientation information may ensure that merchant product information retrieved by merchant users is displayed to customers in a manner that provides the customers with the ability to quickly and easily understand what they are purchasing and how to complete the purchase. 
     In the embodiment illustrated in  FIG.  10   i   , the customer screen  910   a  includes a total amount due  910   b , along with a tip section  910   c  that allows the customer user to select a predetermined tip amount or provide a tip amount. In response to being provided the rocker POS tablet in the customer orientation C such that the customer screen  910   a  is displayed, the customer may select a tip amount in the tip section  910   c  such that a customer screen  910   d  is displayed, as illustrated in  FIGS.  10   j  and  10   k   . The customer screen  910   d  provides a signing section  910   e  that allows the customer to provide their signature to complete the card purchase of the products from the merchant. 
     Thus, systems and methods for providing merchant/customer payment interactions have been described that utilize a rocker POS tablet that provides merchant screens while in a merchant orientation to allow the merchant to retrieve, collect, and compile product information for products the customer would like to purchase, and then translates to related, but different, customers screens when the rocker POS tablet is reoriented to a customer orientation in order to allow the customer to pay for those products. This combination of reorientation hardware and software provides for fluid and easy interactions between the merchant and the customer using the same tablet device, while ensuring information meant for the merchant is not displayed to the customer, by transitioning between merchant screens and customer screens that display similar information differently based on an orientation change and without the need to provide any other input to the rocker POS tablet. In the illustrated payment interaction example, the merchant user may scan or enter products, read credit card information, and retrieve customer information when the rocker POS tablet is in the merchant orientation, with all of that information displayed to the merchant user. Upon transition of the rocker POS tablet to the customer orientation, that information is modified according to the customer orientation information such that only information meant for the customer is displayed (e.g., an amount due, an ability to provide a tip amount, and the ability to provide a signature.) 
     Referring now to  FIGS.  11   a - k   , and with reference to  FIGS.  10   a ,  10   b ,  10   f , and  10   h   , an embodiment of the method  900  begins at block  902  where a rocker POS tablet is determined to be in a first orientation.  FIGS.  11   a  and  11   b    illustrate the tablet computer enclosure/stand  200 /POS rocker tablet  300  in the merchant orientation A, also illustrated in  FIG.  10   a   . The determination that the rocker POS tablet  600  is in the merchant orientation A may be performed substantially as described above. The method  900  then proceeds to block  904  where merchant product information is retrieved. In an embodiment, while in the merchant orientation A, the instructions may be received through the merchant home screen  904   a  of the rocker POS tablet  600  while in the merchant orientation A, illustrated in  FIG.  10     b.    
     Referring now to  FIGS.  11   a  and  11   b   , the merchant user of the rocker POS tablet  600  may have selected the view inventory button  904   c  on the merchant home screen  904   a  when the tablet computer enclosure/stand  200 /rocker POS tablet  600  was in the merchant orientation A. In response, a complete merchant inventory screen  1100 , illustrated in  FIG.  11   a   , may be displayed that includes inventory data for the physical merchant location. For example,  FIG.  11   a    includes a screen shot of the display of inventory data  1102  for suits, including rows of different suits with information in columns that includes identification numbers, suit color, suit style, number of suits in stock, and suit price. At block  904 , the merchant user may provide instructions to the tablet computer  100  by selecting some of the rows that include suits of interest for a customer that that user is helping, by filtering the results using a filtering term, and/or by performing a variety of other actions known in the art. For example, a customer may ask the user for a suit for a specific occasion, and the user may then filter the inventory data  1102 , and/or select suits in that inventory data  1102  that are appropriate for that occasion. 
     The method  900  then proceeds to block  906  where merchant screen(s) are displayed. In an embodiment, the instruction(s) received at block  904  may be used to retrieve merchant product information, customer information, and/or other information known in the art, and that retrieved information may be provided on a merchant screen according to the merchant orientation information. Referring now to  FIG.  11   b   , the rocker POS tablet  600  is illustrated displaying a merchant screen  1104 . The merchant screen  1104  is displaying merchant product information  1106  that includes the suits that the merchant user selected for the customer at block  904 . The product information  1106  in the illustrated embodiment includes items numbers, colors, style indicators, inventor stock numbers, and prices of each of the selected suits. However, in this embodiment or other embodiments (e.g., with different products/services being sold by the merchant to the customer), other information intended for the merchant may be displayed on the merchant screen  1104  including, for example, margin numbers for each product, merchant incentives for selling particular products, and/or a variety of other merchant-intended information known in the art. 
     The method  900  then proceeds to block  908  where a change in the orientation of the rocker POS tablet is detected. Referring to  FIGS.  10   f  and  10   h   , when the user has completed merchant operations with the rocker POS tablet in the merchant orientation A (e.g., selecting suits that might be of interest to the customer, etc.), the user may reorient the tablet computer enclosure/stand  200 /rocker POS tablet  600  into a customer orientation.  FIG.  10   f    illustrates an embodiment of the change in orientation of the tablet computer enclosure/stand  200 /rocker POS tablet  600  from the merchant orientation A to an intermediate orientation B by rotating the tablet computer enclosure/stand  200 /rocker POS tablet  600  about the engagement of the second edge  204   b / 304   b  and the support surface  902   a .  FIG.  10   h    illustrates an embodiment of the change in orientation of the tablet computer enclosure/stand  200 /rocker POS tablet  600  from the intermediate orientation B to a customer orientation C by continuing to rotate the tablet computer enclosure/stand  200 /rocker POS tablet  600  about the engagement of the second edge  204   b / 304   b  and the support surface  902   a  until the second base surface  206  engages the support surface  902   a.    
     The method  900  then proceeds to block  910  where the merchant screen is transitioned to a customer screen. In response to detecting the change in orientation of the tablet computer enclosure/stand  200 /rocker POS tablet  600  substantially as described above, the tablet computer  100  may operate to transition the merchant screen  1104  to a customer screen  1108 .  FIG.  11   c    illustrates the rocker POS tablet  600  in the intermediate orientation B and transitioning from the merchant screen  1104  to the customer screen  1108 . In the illustrated embodiment, the merchant screen  1104  and the customer screen  1108  are positioned in a stacked orientation with (from the merchant user&#39;s point of view) the customer screen  1108  stacked, upside down, on top of the merchant screen  1104 , and during the transition of the tablet computer enclosure/stand  200 /rocker POS tablet  600  from the merchant orientation A to the intermediate orientation B, the stacked merchant screen  1104 /customer screen  1108  are rendered by the tablet computer  100  such that they appear to move linearly in a direction E relative to the tablet computer display  104 . 
       FIG.  11   d    illustrates the rocker POS tablet  600  in the customer orientation C and transitioned from the merchant screen  1104  to the customer screen  1108 . In the illustrated embodiment, the rocker POS tablet  600  is illustrated from the customer point of view, with the merchant screen  1104  and the customer screen  1108  positioned in a stacked orientation with (from the customer user&#39;s point of view) the merchant screen  1104  stacked, upside down, on top of the customer screen  1108 , and during the transition of the tablet computer enclosure/stand  200 /rocker POS tablet  600  from the intermediate orientation B to the customer orientation C, the stacked merchant screen  1104 /customer screen  1108  are rendered by the tablet computer  100  such that they appear to move linearly in the direction E relative to the tablet computer display  104 . In the embodiment illustrated in  FIGS.  11   d - h   , the merchant screen  906   a  is at least partially obscured (e.g., greyed out in the illustrated embodiment) in response to changing the orientation of the tablet computer enclosure/stand  200 /rocker POS tablet  600  from the merchant orientation A to the customer orientation C. For example, in the intermediate orientation B, the merchant screen  1104  may be partially obscured or greyed out, while in the customer orientation C, the merchant screen  1104  may be completely obscured or greyed out such that the customer may not see any information displayed on the merchant screen  906   a.    
     In the embodiment illustrated in  FIG.  11   d   , the customer screen  1108  includes product images  1110   a ,  1110   b ,  1110   c ,  1110   d , and  1110   e . In an embodiment, each of the product images  1110   a - e  may correspond to a product described in the rows of the merchant product information  1106  on the merchant screen  1104 . For example, the customer orientation information associated with the customer orientation C in the database may define that the suits selected by the merchant in the product information  1106  should be displayed to in the customer orientation C to a customer as product images associated with those suits in a database. Thus, the merchant user may manipulate the inventory data  1102  on the merchant screen  1100  such that the merchant screen  1104  is provided with the merchant product information  1106 , and then change the orientation of the rocker POS tablet  600  to cause the tablet computer  100  to retrieve and display the product images  1110   a - e  for the products associated with the merchant product information  1106 , while ensuring that inventory data or other sensitive data is not displayed to the customer. 
       FIG.  11   e    illustrates how the customer may interact with the customer screen  1108  to select products. In the illustrated embodiment, the customer is selecting the product image  1110   a  (e.g., but touching the tablet computer display where the product image  1110   a  is being displayed) and “swiping” the image downward to remove it from the list of products the customer is considering purchasing.  FIG.  11   f    illustrates the customer screen  1108  after the product images  1110   a  and  1110   d  have been “swiped” away. As can be seen, as the product images are “swiped” away, the remaining product images for the products that the customer is interested in are enlarged.  FIG.  11   g    illustrates the customer screen  1108  displaying a particular product that the customer is interested in purchasing (e.g., in response to “swiping” away the other product images, in response to selecting the product image  1110   c , etc.). As can be seen, the product image  1110   c  has been enlarged even further, and product information  1112  has been provided on the customer screen  1108  for review by the customer. 
       FIGS.  11   h  and  11   j    illustrate how the tablet computer enclosure/stand  200 /rocker POS tablet  600  may then be reoriented from the customer orientation C back to the merchant orientation A to provide the merchant screen  1104  with merchant product information based on the actions taken by the customer on the customer screen  1108 .  FIG.  11   h    illustrates the rocker POS tablet  600  in the intermediate orientation B and transitioning from the customer screen  1108  to the merchant screen  1104 . In the illustrated embodiment, the merchant screen  1104  and the customer screen  1108  are positioned in a stacked orientation with (from the merchant user&#39;s point of view) the customer screen  1108  stacked, upside down, on top of the merchant screen  1104 , and during the transition of the tablet computer enclosure/stand  200 /rocker POS tablet  600  from the merchant orientation A to the intermediate orientation B, the stacked merchant screen  1104 /customer screen  1108  are rendered by the tablet computer  100  such that they appear to move linearly in a direction F relative to the tablet computer display  104 . 
       FIG.  11   i    illustrates the merchant screen  1104  with merchant product information  1114  for the product associated with the product image  1110   c  selected by the customer on the customer screen  1108 . In response to the actions by the customer selecting a particular product, the merchant screen  1104  now displays a physical merchant location map  1116  that provides a layout of the physical merchant location along with an indicator  1118  of where within the physical merchant location the product that was selected by the customer is located. In an embodiment, each product in the merchant physical location may be associated with location data in the database, and upon detecting the change of the rocker POS tablet  600  from the customer orientation C to the merchant orientation A, the tablet computer  100  may use the product identifier for the product selected by the customer on the customer screen  1108  to retrieve the location data for that product to display the physical merchant location map  1116  and indicator  1118 . 
     Thus, systems and methods for providing merchant/customer service interactions have been described that utilize a rocker POS tablet that provides merchant screens while in a merchant orientation to allow the merchant to retrieve, collect, and compile product information for products the customer would like to purchase, and then translates to related, but different, customers screens when the rocker POS tablet is reoriented to a customer orientation in order to allow the customer to view images of those products and select products to purchase or view. This combination of reorientation hardware and software provides for fluid and easy interactions between the merchant and the customer using the same tablet device, while ensuring information meant for the merchant is not displayed to the customer, by transitioning between merchant screens and customer screens that display similar information differently based on an orientation change and without the need to provide any other input to the rocker POS tablet. In the illustrated service interaction example, the merchant user may search through product inventories, view product sale incentives or product margins, narrow the list of products to be displayed to the user based on instructions from that user when the rocker POS tablet is in the merchant orientation, with all of that information displayed to the merchant user. Upon transition of the rocker POS tablet to the customer orientation, that information is modified according to the customer orientation information such that only information that would be of interest to the customer is displayed (e.g., the product images and/or descriptions.) 
     Referring now to  FIG.  12   , an embodiment of a network-based system  1200  for implementing one or more processes described herein is illustrated. As shown, network-based system  1200  may comprise or implement a plurality of servers and/or software components that operate to perform various methodologies in accordance with the described embodiments. Exemplary servers may include, for example, stand-alone and enterprise-class servers operating a server OS such as a MICROSOFT® OS, a UNIX® OS, a LINUX® OS, or other suitable server-based OS. It can be appreciated that the servers illustrated in  FIG.  12    may be deployed in other ways and that the operations performed and/or the services provided by such servers may be combined or separated for a given implementation and may be performed by a greater number or fewer number of servers. One or more servers may be operated and/or maintained by the same or different entities. 
     The embodiment of the networked system  1200  illustrated in  FIG.  12    includes a plurality of customer devices  1202 , a plurality of merchant devices  1204 , a payment service provider device  1206 , and a plurality of account holder devices  1208  in communication over a network  1210 . Any of the customer devices  1202  may be the customer devices, discussed above. The merchant devices  1204  may be the merchant devices discussed above and may be operated by the merchant discussed above. The payment service provider device  1206  may be the payment service provider devices discussed above and may be operated by a payment service provider such as, for example, PayPal Inc. of San Jose, Calif. The account provider devices  1208  may be the account provider devices discussed above and may be operated by the account providers discussed above such as, for example, credit card account providers, bank account providers, savings account providers, and a variety of other account providers known in the art. 
     The customer devices  1202 , merchant devices  1204 , payment service provider device  1206 , and account provider devices  1208  may each include one or more processors, memories, and other appropriate components for executing instructions such as program code and/or data stored on one or more computer readable mediums to implement the various applications, data, and steps described herein. For example, such instructions may be stored in one or more computer readable mediums such as memories or data storage devices internal and/or external to various components of the system  1200 , and/or accessible over the network  1210 . 
     The network  1210  may be implemented as a single network or a combination of multiple networks. For example, in various embodiments, the network  1210  may include the Internet and/or one or more intranets, landline networks, wireless networks, and/or other appropriate types of networks. 
     The customer devices  1202  may be implemented using any appropriate combination of hardware and/or software configured for wired and/or wireless communication over network  1210 . For example, in one embodiment, the customer devices  1202  may be implemented as a personal computer of a user in communication with the Internet. In other embodiments, the customer devices  1202  may be a smart phone, personal digital assistant (PDA), laptop computer, and/or other types of computing devices. 
     The customer devices  1202  may include one or more browser applications which may be used, for example, to provide a convenient interface to permit the customer to browse information available over the network  1210 . For example, in one embodiment, the browser application may be implemented as a web browser configured to view information available over the Internet. 
     The customer devices  1202  may also include one or more toolbar applications which may be used, for example, to provide user-side processing for performing desired tasks in response to operations selected by the customer. In one embodiment, the toolbar application may display a user interface in connection with the browser application. 
     The customer devices  1202  may further include other applications as may be desired in particular embodiments to provide desired features to the customer devices  1202 . In particular, the other applications may include a payment application for payments assisted by a payment service provider through the payment service provider device  1206 . The other applications may also include security applications for implementing user-side security features, programmatic user applications for interfacing with appropriate application programming interfaces (APIs) over the network  1210 , or other types of applications. Email and/or text applications may also be included, which allow the customer to send and receive emails and/or text messages through the network  1210 . The customer devices  1202  include one or more user and/or device identifiers which may be implemented, for example, as operating system registry entries, cookies associated with the browser application, identifiers associated with hardware of the customer devices  1202 , or other appropriate identifiers, such as a phone number. In one embodiment, the user identifier may be used by the payment service provider device  1206  and/or account provider devices  1208  to associate the user with a particular account as further described herein. 
     The merchant devices  1204  may be maintained, for example, by a conventional or on-line merchant, conventional or digital goods seller, individual seller, and/or application developer offering various products and/or services in exchange for payment to be received conventionally or over the network  12 . In this regard, the merchant devices  1204  may include a database identifying available products and/or services (e.g., collectively referred to as items) which may be made available for viewing and purchase by the customer. 
     The merchant devices  1204  also include a checkout application which may be configured to facilitate the purchase by the payer of items. The checkout application may be configured to accept payment information from the user through the customer devices  1202 , the account provider through the account provider device  1208 , and/or from the payment service provider through the payment service provider device  1206  over the network  1210 . 
     Referring now to  FIG.  13   , an embodiment of a computer system  1300  suitable for implementing, for example, the customer devices  1202 , merchant devices  1204 , payment service provider device  1206 , and account provider devices  1208 , is illustrated. It should be appreciated that other devices utilized by customers, merchants, payment service providers, and account providers in the merchant/client interaction system discussed above may be implemented as the computer system  1300  in a manner as follows. 
     In accordance with various embodiments of the present disclosure, computer system  1300 , such as a computer and/or a network server, includes a bus  1302  or other communication mechanism for communicating information, which interconnects subsystems and components, such as a processing component  1304  (e.g., processor, micro-controller, digital signal processor (DSP), etc.), a system memory component  1306  (e.g., RAM), a static storage component  1308  (e.g., ROM), a disk drive component  1310  (e.g., magnetic or optical), a network interface component  1312  (e.g., modem or Ethernet card), a display component  1314  (e.g., CRT or LCD), an input component  1318  (e.g., keyboard, keypad, or virtual keyboard), a cursor control component  1320  (e.g., mouse, pointer, or trackball), a location determination component  822  (e.g., a Global Positioning System (GPS) device as illustrated, a cell tower triangulation device, and/or a variety of other location determination devices known in the art), a camera component  1323 , and/or an orientation determination component  1324  (e.g., a gyroscope). In one implementation, the disk drive component  1310  may comprise a database having one or more disk drive components. 
     In accordance with embodiments of the present disclosure, the computer system  1300  performs specific operations by the processor  1304  executing one or more sequences of instructions contained in the memory component  1306 , such as described herein with respect to the customer devices  1202 , merchant devices  1204 , payment service provider device  1206 , and account provider devices  1208 . Such instructions may be read into the system memory component  1306  from another computer readable medium, such as the static storage component  1308  or the disk drive component  1310 . In other embodiments, hard-wired circuitry may be used in place of or in combination with software instructions to implement the present disclosure. 
     Logic may be encoded in a computer readable medium, which may refer to any medium that participates in providing instructions to the processor  1304  for execution. Such a medium may take many forms, including but not limited to, non-volatile media, volatile media, and transmission media. In one embodiment, the computer readable medium is non-transitory. In various implementations, non-volatile media includes optical or magnetic disks, such as the disk drive component  1310 , volatile media includes dynamic memory, such as the system memory component  1306 , and transmission media includes coaxial cables, copper wire, and fiber optics, including wires that comprise the bus  1302 . In one example, transmission media may take the form of acoustic or light waves, such as those generated during radio wave and infrared data communications. 
     Some common forms of computer readable media includes, for example, floppy disk, flexible disk, hard disk, magnetic tape, any other magnetic medium, CD-ROM, any other optical medium, punch cards, paper tape, any other physical medium with patterns of holes, RAM, PROM, EPROM, FLASH-EPROM, any other memory chip or cartridge, carrier wave, or any other medium from which a computer is adapted to read. In one embodiment, the computer readable media is non-transitory. 
     In various embodiments of the present disclosure, execution of instruction sequences to practice the present disclosure may be performed by the computer system  1300 . In various other embodiments of the present disclosure, a plurality of the computer systems  1300  coupled by a communication link  1325  to the network  1210  (e.g., such as a LAN, WLAN, PTSN, and/or various other wired or wireless networks, including telecommunications, mobile, and cellular phone networks) may perform instruction sequences to practice the present disclosure in coordination with one another. 
     The computer system  1300  may transmit and receive messages, data, information and instructions, including one or more programs (i.e., application code) through the communication link  1325  and the network interface component  1312 . The network interface component  1312  may include an antenna, either separate or integrated, to enable transmission and reception via the communication link  1324 . Received program code may be executed by processor  1304  as received and/or stored in disk drive component  1310  or some other non-volatile storage component for execution. 
     Referring now to  FIG.  14   , an embodiment of a merchant device  1400  is illustrated. In an embodiment, the device  1400  may be the tablet computers or rocker POS tablets discussed above. The device  1400  includes a communication engine  1402  that is coupled to the network  1210  and to a merchant/customer interaction engine  1404  that is coupled to a product database  1406  and an orientation database  1408 . The communication engine  1402  may be software or instructions stored on a computer-readable medium that allows the device  1400  to send and receive information over the network  1210 . The merchant/customer interaction engine  1404  may be software or instructions stored on a computer-readable medium that is operable to determine tablet computer orientations, retrieve merchant product information according to a received instruction, display merchant screens, detect changes in orientation of the tablet computer, transition a merchant screen to a customer screen, and provide any of the other functionality that is discussed above. While the databases  1406  and  1408  have been illustrated as separate and both located in the merchant device  1400 , one of skill in the art will recognize that they may be combined and/or connected to the merchant/customer interaction engine  1404  through the network  1210  without departing from the scope of the present disclosure. 
     Referring now to  FIGS.  15   a ,  15   b , and  15   c   , a schematic embodiment of the hardware/software interaction in a rocker POS tablet  1500  is illustrated.  FIG.  15   a    illustrates the rocker POS tablet  1500  in a merchant orientation such that a majority of the display device  1502  (e.g., on a tablet computer) displays a merchant screen, while a top portion of the display device  1502  displays a portion of a customer screen.  FIG.  15   b    illustrates the rocker POS tablet  1500  in a halfway rotated orientation such that the display device  1502  (e.g., on a tablet computer) displays half of the merchant screen and half of the customer screen. Finally,  FIG.  15   c    illustrates the rocker POS tablet  1500  in a customer orientation such that the display device  1502  (e.g., on a tablet computer) displays the customer screen, while a top portion of the display device  1502  displays a portion of the merchant screen 
     Where applicable, various embodiments provided by the present disclosure may be implemented using hardware, software, or combinations of hardware and software. Also, where applicable, the various hardware components and/or software components set forth herein may be combined into composite components comprising software, hardware, and/or both without departing from the scope of the present disclosure. Where applicable, the various hardware components and/or software components set forth herein may be separated into sub-components comprising software, hardware, or both without departing from the scope of the present disclosure. In addition, where applicable, it is contemplated that software components may be implemented as hardware components and vice-versa. 
     Software, in accordance with the present disclosure, such as program code and/or data, may be stored on one or more computer readable mediums. It is also contemplated that software identified herein may be implemented using one or more general purpose or specific purpose computers and/or computer systems, networked and/or otherwise. Where applicable, the ordering of various steps described herein may be changed, combined into composite steps, and/or separated into sub-steps to provide features described herein. 
     The foregoing disclosure is not intended to limit the present disclosure to the precise forms or particular fields of use disclosed. As such, it is contemplated that various alternate embodiments and/or modifications to the present disclosure, whether explicitly described or implied herein, are possible in light of the disclosure. For example, the above embodiments have focused on merchants and customers; however, a customer or consumer can pay, or otherwise interact with any type of recipient, including charities and individuals. The payment does not have to involve a purchase, but may be a loan, a charitable contribution, a gift, etc. Thus, merchant as used herein can also include charities, individuals, and any other entity or person receiving a payment from a customer. Having thus described embodiments of the present disclosure, persons of ordinary skill in the art will recognize that changes may be made in form and detail without departing from the scope of the present disclosure. Thus, the present disclosure is limited only by the claims.