Patent Publication Number: US-2015073847-A1

Title: Dispatch voip system

Description:
This application claims priority to U.S. Provisional Application 61/700,130 filed on Sep. 12, 2012, the entire disclosure of which is incorporated by reference. 
    
    
     BACKGROUND OF THE INVENTION 
     1. Field of the Invention 
     The present invention is a voice over Internet protocol system or VOIP system. More specifically, the present invention is a dispatch VOIP system. 
     2. Description of the Related Art 
     Voice over Internet protocol systems or VOIP systems are efficient communications systems that may be applied to many industries and situations. A VOIP system may solve many problems in a dispatch system. 
     BRIEF SUMMARY OF THE INVENTION 
     The present invention is a voice over Internet protocol system or VOIP system. More specifically, the present invention is a dispatch VOIP system. 
     The dispatch VOIP system includes a VOIP server system with a VOIP system, a processor system, a communications interface, a communications system, an input system and an output system, the VOIP server system having access to a communications network and a memory system with an operating system, a communications module, a web browser module, a web server application and a dispatch VOIP system non-transitory storage media. The dispatch VOIP system includes a website with a plurality of web pages to measure and monitor the dispatch VOIP system and a GPS system residing on the VOIP server system, the GPS system allows a dispatcher user to track one or more second users. 
     The dispatch VOIP system may be a for hire dispatch VOIP system that includes a VOIP server system with a VOIP system, a processor system, a communications interface, a communications system, an input system and an output system, the VOIP server system having access to a communications network and a memory system with an operating system, a communications module, a web browser module, a web server application and a for hire dispatch VOIP system non-transitory storage media. The dispatch VOIP system also includes a website with a plurality of web pages to measure and monitor the for hire dispatch VOIP system and a GPS system allowing a dispatcher user to track one or more for hire driver users. 
     It is an object of the present invention to provide a dispatch VOIP system between one or more for hires and one or more dispatchers resulting in better service to for hire customers. It is an object of the present invention to provide a dispatch VOIP system that utilizes a global positioning system or GPS and an Internet connection. 
     It is an object of the present invention to provide a VOIP system that is without distance limitation. 
     It is an object of the present invention to provide a VOIP system that establishes a two-way communication system between one or more for hires and one or more dispatchers. 
    
    
     
       BRIEF DESCRIPTION OF THE DRAWINGS 
       The present invention will be described by way of exemplary embodiments, but not limitations, illustrated in the accompanying drawings in which like references denote similar elements, and in which: 
         FIG. 1  illustrates a system overview of a dispatch VOIP system, in accordance with one embodiment of the present invention. 
         FIG. 2A  illustrates a block diagram of a VOIP server system, in accordance with one embodiment of the present invention. 
         FIG. 2B  illustrates a block diagram of a client computer, in accordance with one embodiment of the present invention. 
     
    
    
     DETAILED DESCRIPTION OF ILLUSTRATIVE EMBODIMENTS 
     Various aspects of the illustrative embodiments will be described using terms commonly employed by those skilled in the art to convey the substance of their work to others skilled in the art. However, it will be apparent to those skilled in the art that the present invention may be practiced with only some of the described aspects. For purposes of explanation, specific numbers, materials and configurations are set forth in order to provide a thorough understanding of the illustrative embodiments. However, it will be apparent to one skilled in the art that the present invention may be practiced without the specific details. In other instances, well-known features are omitted or simplified in order not to obscure the illustrative embodiments. 
     Various operations will be described as multiple discrete operations, in turn, in a manner that is most helpful in understanding the present invention however the order of description should not be construed as to imply that these operations are necessarily order dependent. In particular, these operations need not be performed in the order of presentation. 
     The phrase “in one embodiment” is used repeatedly. The phrase generally does not refer to the same embodiment, however, it may. The terms “comprising”, “having” and “including” are synonymous, unless the context dictates otherwise. 
       FIG. 1  illustrates a system overview of a dispatch VOIP system, in accordance with one embodiment of the present invention. The dispatch VOIP system  100  includes a VOIP system  102 , a VOIP server system  104 , an input system  106 , an output system  108 , a plurality of client systems  110 ,  114 ,  116 ,  118  and  120 , a communications network  112  and a hand-held device  122 . In other embodiments, the dispatch VOIP system  100  may include additional components and/or may not include all of the components listed above. 
     The VOIP system  102  includes a dispatcher microphone and speaker  103  and one or more for hire cab driver user microphone and speakers  105  to allow two-way voice communication between the dispatcher user and the one or more for hire cab driver users. 
     The VOIP server system  104  may include one or more servers. One server  104  may be the property of the distributor of any related software. In other embodiments, the dispatch VOIP system  100  may include additional components and/or may not include all of the components listed above. 
     The input system  106  may be used for entering input into the VOIP server system  104 , and may include any one of, some of, any combination of, or all of a keyboard system, a mouse system, a track ball system, a track pad system, a plurality of buttons on a handheld system, a scanner system, a wireless receiver, a microphone system, a connection to a sound system, and/or a connection and/or an interface system to a computer system, an intranet, and/or the Internet (e.g., IrDA, USB), for example. 
     The output system  108  may be used for receiving output from the VOIP server system  104 , and may include any one of, some of, any combination of or all of a monitor system, a wireless transmitter, a handheld display system, a printer system, a speaker system, a connection or an interface system to a sound system, an interface system to one or more peripheral devices and/or a connection and/or an interface system to a computer system, an intranet, and/or the Internet, for example. 
     The dispatch VOIP system  100  illustrates some of the variations of the manners of connecting to the VOIP server system  104 , which may be an information providing website. The VOIP server system  104  may be directly connected and/or wirelessly connected to the plurality of client systems  110 ,  114 ,  116 ,  118  and  120  and are connected via the communications network  112 . Client systems  120  may be connected to the VOIP server system  104  via the client system  118 . The communications network  112  may be any one of, or any combination of, one or more local area networks or LANs, wide area networks or 
     WANs, wireless networks, telephone networks, the Internet and/or other networks. The communications network  112  may include one or more wireless portals. The client systems  110 ,  114 ,  116 ,  118  and  120  are any system that an end user may use to access the VOIP server system  104 . For example, the client systems  110 ,  114 ,  116 ,  118  and  120  may be personal computers, workstations, laptop computers, game consoles, handheld network enabled audio/video players and/or any other network appliance. 
     The client system  120  accesses the VOIP server system  104  via the combination of the communications network  112  and another system, which in this example is client system  118 . The client system  120  is an example of a handheld wireless device  122 , such as a mobile phone or a handheld network enabled audio/music player, which may also be used for accessing network content. 
       FIG. 2A  illustrates a block diagram of a VOIP server system, in accordance with one embodiment of the present invention. The VOIP server system  104  may include a VOIP system  220 , an output system  230 , an input system  240 , a memory system  250 , which may store an operating system  251 , a communications module  252 , a web browser module  253 , a web server application  254  and a dispatch VOIP system non-transitory storage media  255 . The VOIP server system  104  may also include a processor system  260 , a communications interface  270 , a communications system  275  and an input/output system  280 . The VOIP server system  104  may include a website  290  with a plurality of webpages  292  to measure and monitor the dispatch VOIP system  100 . The VOIP server system  104  may also include a global positioning system or GPS system  295  residing on the VOIP server system  104 . The GPS system  295  allows a dispatcher user to track one or more second users. In other embodiments, the VOIP server system  104  may include additional components and/or may not include all of the components listed above. 
     The VOIP system  220  includes a dispatcher microphone and speaker  222  and one or more taxi cab driver user microphone and speakers  224  to allow two-way voice communication between the dispatcher user and the one or more second users. The VOIP system  220  includes a voice amplifier  226  provided to the dispatcher microphone and speaker  222  and the one or more for hire driver users. 
     The output system  230  may include any one of, some of, any combination of, or all of a monitor system, a handheld display system, a printer system, a speaker system, a connection or interface system to a sound system, an interface system to one or more peripheral devices and/or a connection and/or interface system to a computer system, an intranet, and/or the Internet, for example. 
     The input system  240  may include any one of, some of, any combination of, or all of a keyboard system, a mouse system, a track ball system, a track pad system, one or more buttons on a handheld system, a scanner system, a microphone system, a connection to a sound system, and/or a connection and/or an interface system to a computer system, an intranet, and/or the Internet (e.g., IrDA, USB), for example. 
     The memory system  250  may include, for example, any one of, some of, any combination of, or all of a long term storage system, such as a hard drive; a short term storage system, such as random access memory; a removable storage system, such as a floppy drive or a removable drive and/or a flash memory. The memory system  250  may include one or more machine readable mediums that may store a variety of different types of information. The term machine readable medium is used to refer to any medium capable of carrying information that is readable by a machine. One example of a machine-readable medium is a computer-readable medium. The memory system  250  may store one or more machine instructions for measuring and monitoring the dispatch VOIP system. The operating system  251  controls all software and hardware of the dispatch VOIP system  100 . The communications module  252  enables the VOIP server system  104  to communicate on the communications network  112 . The web browser module  253  allows for browsing the Internet. The web server application  254  serves a plurality of web pages to client systems that request the webpages, thereby facilitating browsing on the Internet. 
     The processor system  260  may include any one of, some of, any combination of, or all of multiple parallel processors, a single processor, a system of processors having one or more central processors and/or one or more specialized processors dedicated to specific tasks. The processor system  260  may implement the machine instructions stored in the memory system  250 . 
     In an alternative embodiment, the communication interface  270  allows the VOIP server system  104  to interface with the network  112 . In this embodiment, the output system  230  sends communications to the communication interface  270 . The communications system  275  communicatively links the output system  230 , the input system  240 , the memory system  250 , the processor system  260  and/or the input/output system  280  to each other. The communications system  275  may include any one of, some of, any combination of, or all of one or more electrical cables, fiber optic cables, and/or sending signals through air or water (e.g. wireless communications), or the like. Some examples of sending signals through air and/or water include systems for transmitting electromagnetic waves such as infrared and/or radio waves and/or systems for sending sound waves. 
     The input/output system  280  may include devices that have the dual function as the input and output devices. For example, the input/output system  280  may include one or more touch sensitive screens, which display an image and therefore are an output device and accept input when the screens are pressed by a finger or a stylus, for example. The touch sensitive screens may be sensitive to heat and/or pressure. One or more of the input/output devices may be sensitive to a voltage or a current produced by a stylus, for example. The input/output system  280  is optional and may be used in addition to or in place of the output system  230  and/or the input device  240 . 
       FIG. 2B  illustrates a block diagram of a client computer, in accordance with one embodiment of the present invention. 
     The client system  200  may include an output system  202 , an input system  204 , a memory system  206 , a processor system  208 , a communications system  212 , an input/output system  214 , a GPS system  216  and a wireless portal  218 . Other embodiments of the client system  200  may not have all of the components and/or may have other embodiments in addition to or instead of the components listed above. 
     The client system  200  may be any one of the client systems  110 ,  114 ,  116 ,  118 ,  120 , and/or handheld wireless device  122  that may be used as one of the network devices of  FIG. 1 . In other embodiments, the client system  200  may include additional components and/or may not include all of the components listed above. The output system  202  may include any one of, some of, any combination of or all of a monitor system, a wireless transmitter, a handheld display system, a printer system, a speaker system, a connection or interface system to a sound system, an interface system to peripheral devices and/or a connection and/or an interface system to a computer system, an intranet, and/or the Internet, for example. 
     The input system  204  may include any one of, some of, any combination of or all of a keyboard system, a mouse system, a track ball system, a track pad system, one or more buttons on a handheld system, a scanner system, a wireless receiver, a microphone system, a connection to a sound system, and/or a connection and/or an interface system to a computer system, an intranet, and/or the Internet (e.g., Infrared Data Association or IrDA, Universal Serial Bus or USB), for example. The memory system  206  may include, for example, any one of, some of, any combination of or all of a long term storage system, such as a hard drive, a short term storage system, such as a random access memory; a removable storage system, such as a floppy drive or a removable drive, and/or a flash memory. The memory system  206  may include one or more machine readable mediums that may store a variety of different types of information. The term machine readable medium is used to refer to any medium that is structurally configured for carrying information in a format that is readable by a machine. One example of a machine-readable medium is a computer-readable medium. The memory system  206  also stores an application for measuring and monitoring a dispatch VOIP system. 
     The processor system  208  may include any one of, some of, any combination of, or all of multiple parallel processors, a single processor, a system of processors having one or more central processors and/or one or more specialized processors dedicated to specific tasks. The processor system  208  implements the programs stored in the memory system  206 . The communications system  212  communicatively links the output system  202 , the input system  204 , the memory system  206 , the processor system  208 , and/or the input/output system  214  to each other. The communications system  212  may include any one of, some of, any combination of, or all of one or more electrical cables, fiber optic cables, and/or means of sending signals through air or water (e.g. wireless communications), or the like. Some examples of means of sending signals through air and/or water include systems for transmitting electromagnetic waves such as infrared and/or radio waves and/or systems for sending sound waves. 
     The input/output system  214  may include devices that have the dual function as input and output devices. For example, the input/output system  214  may include one or more touch sensitive screens, which display an image and therefore are an output device and accept input when the screens are pressed by a finger or a stylus, for example. The touch sensitive screens may be sensitive to heat, capacitance and/or pressure. One or more of the input/output devices may be sensitive to a voltage or a current produced by a stylus, for example. The input/output system  214  is optional, and may be used in addition to or in place of the output system  202  and/or the input device  204 . 
     The client systems  110 ,  114 ,  116 ,  118 ,  120  and the handheld wireless device  122  may also be tied into a GPS system  216  or a wireless portal  218  which is also tied directly into the communications system  212 . Any GPS system  216  or wireless portal  218  would also include software and a website module (no number) to maintain, allow access to and run the website as well. 
     The dispatch VOIP system may include a VOIP server system with a VOIP system, a processor system, a communications interface, a communications system, an input system and an output system, the VOIP server system having access to a communications network and a memory system with an operating system, a communications module, a web browser module, a web server application and a dispatch VOIP system non-transitory storage media  255 . The dispatch VOIP system may include a website with a plurality of web pages to measure and monitor the dispatch VOIP system and a GPS system residing on the VOIP server system, the GPS system allows a dispatcher user to track one or more second users. 
     The dispatch VOIP system may also include a client system, the client system may include an output system, an input system, a memory system, a processor system and a communications system. The client system may access the VOIP server system via the communications network that may be the Internet or other suitable communications network. The client system may be a computer, a tablet computer or other suitable communications network. The VOIP system may include a dispatcher microphone and speaker and one or more taxi cab driver user microphone and speakers to allow two-way voice communication between the dispatcher user and the one or more second users. The GPS system may track the one or more second users without distance limitation. The one or more second users may be one or more taxi cab driver users. 
     The dispatch VOIP system may also be a for hire dispatch VOIP system. The for hire dispatch VOIP system may include a VOIP server system with a VOIP system, a processor system, a communications interface, a communications system, an input system and an output system, the VOIP server system having access to a communications network. The for hire dispatch VOIP system may include a memory system with an operating system, a communications module, a web browser module, a web server application and a for hire dispatch VOIP system non-transitory storage media. The for hire dispatch VOIP system may include a website with a plurality of web pages to measure and monitor the for hire dispatch VOIP system and a GPS system allowing a dispatcher user to track one or more for hire driver users. The for hire dispatch VOIP system may further include a client system, the client system may include an output system, an input system, a memory system, a processor system and a communications system. The client system may access the VOIP server system via the communications network wherein the communications network may be the Internet. The client system may be a computer and a tablet computer. The VOIP system may include a voice amplifier provided to the dispatcher microphone and speaker and the one or more for hire driver users. The VOIP system may include a dispatcher microphone and speaker and one or more for hire driver user microphone and speakers to allow two-way voice communication between the dispatcher user and the one or more for hire driver users. The for hire dispatch VOIP system non-transitory storage media may monitor the one or more for hire driver users, logs-in when one or more for hire customer users request service from the one or more for hire driver users and accesses the one or more for hire driver users profile information. The GPS system may track the one or more for hire driver users without distance limitation. The one or more for hire driver users may be one or more taxi cab driver users. 
     While the present invention has been related in terms of the foregoing embodiments, those skilled in the art will recognize that the invention is not limited to the embodiments described. The present invention can be practiced with modification and alteration within the spirit and scope of the appended claims. Thus, the description is to be regarded as illustrative instead of restrictive on the present invention.