age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
18
F
XW0DQ7H
Village
Platinum Membership
17-08-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
16:08:02
17
300.63
53,005.25
17
781.75
Yes
Yes
No
Not Applicable
Products always in Stock
0
32
F
5K0N3X1
City
Premium Membership
28-08-2017
?
CID21329
Gift Vouchers/Coupons
Desktop
Mobile_Data
12:38:13
16
306.34
12,838.38
10
null
Yes
No
Yes
Solved
Quality Customer Care
0
44
F
1F2TCL3
Town
No Membership
11-11-2016
Yes
CID12313
Gift Vouchers/Coupons
Desktop
Wi-Fi
22:53:21
14
516.16
21,027
22
500.69
No
Yes
Yes
Solved in Follow-up
Poor Website
1
37
M
VJGJ33N
City
No Membership
29-10-2016
Yes
CID3793
Gift Vouchers/Coupons
Desktop
Mobile_Data
15:57:50
11
53.27
25,239.56
6
567.66
No
Yes
Yes
Unsolved
Poor Website
1
31
F
SVZXCWB
City
No Membership
12-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
15:46:44
20
113.13
24,483.66
16
663.06
No
Yes
Yes
Solved
Poor Website
1
13
M
PSG1LGF
City
Gold Membership
08-01-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
6:46:07
23
433.62
13,884.77
24
722.27
Yes
No
Yes
Unsolved
No reason specified
0
21
M
R3CX1EA
Town
Gold Membership
19-03-2015
Yes
CID24708
Gift Vouchers/Coupons
Desktop
Mobile_Data
11:40:04
10
55.38
8,982.5
28
756.21
Yes
No
Yes
Solved in Follow-up
No reason specified
0
42
M
4UJ1551
null
No Membership
12-07-2016
?
CID56614
Credit/Debit Card Offers
Both
Fiber_Optic
7:52:43
19
429.11
44,554.82
24
568.08
No
Yes
Yes
Unsolved
Poor Product Quality
1
44
M
0481QNQ
Village
Silver Membership
14-12-2016
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
6:50:10
15
191.07
18,362.31
20
null
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
45
F
ZHP4MCR
Town
No Membership
30-11-2016
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
19:10:16
10
97.31
19,244.16
28
706.23
No
Yes
Yes
No Information Available
Poor Customer Service
1
25
F
OKZ6GDD
Village
Basic Membership
22-05-2016
Yes
CID19275
Gift Vouchers/Coupons
Both
Wi-Fi
5:57:20
14
570.23
35,119.93
8
699.7
Yes
Yes
No
Not Applicable
Poor Product Quality
1
60
M
KPI9DD5
City
Gold Membership
13-01-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
11:56:11
14
55.53
41,672.02
33.02434314
798.12
Yes
No
No
Not Applicable
Too many ads
0
11
M
G2FTZTL
Town
No Membership
31-01-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
4:42:50
13
41.09
44,007.18
18
608.26
Yes
No
Yes
Unsolved
Poor Customer Service
1
34
M
S71G75R
City
Basic Membership
07-12-2016
Yes
CID10856
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
8:35:05
10
89.76
21,318.19
6
null
No
Yes
No
Not Applicable
Poor Product Quality
1
40
M
QAL9ZY2
City
Premium Membership
19-11-2016
No
xxxxxxxx
Without Offers
?
Fiber_Optic
21:01:43
20
100.59
14,842.62
26
null
No
Yes
No
Not Applicable
Poor Website
0
16
F
YTBUOEE
Town
Basic Membership
09-07-2017
?
CID35062
Credit/Debit Card Offers
Smartphone
Fiber_Optic
13:48:22
-999
30.14
18,792.31
7
141.513201
Yes
No
Yes
Unsolved
Too many ads
1
57
F
RZ6TPTR
City
No Membership
27-01-2016
No
xxxxxxxx
Without Offers
?
Wi-Fi
20:58:28
5
333.34
47,241.32
8
null
Yes
Yes
Yes
Solved in Follow-up
Too many ads
1
11
M
3GHN9RC
Town
Silver Membership
02-01-2017
Yes
CID22930
Gift Vouchers/Coupons
?
Wi-Fi
3:42:26
12
275.13
29,072.86
26
733.97
Yes
No
No
Not Applicable
Poor Customer Service
0
39
M
DYK6E24
Town
No Membership
01-11-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
15:39:05
9
241.74
33,170.16
6
551.11
Yes
No
Yes
No Information Available
No reason specified
1
45
M
XYB1CDG
City
Premium Membership
03-02-2016
No
xxxxxxxx
Without Offers
?
Mobile_Data
11:46:54
14
31.15
66,982.61
8
164.800769
Yes
No
Yes
Unsolved
Products always in Stock
0
33
M
7L21LW8
Village
No Membership
03-12-2015
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
18:50:35
15
49.86
44,289.97
25
703.96
Yes
No
No
Not Applicable
Poor Customer Service
1
30
M
B6OEP7V
Village
No Membership
29-07-2016
Yes
CID53809
Gift Vouchers/Coupons
Smartphone
Mobile_Data
8:55:48
21
30.37
49,404.86
23
630.61
Yes
No
Yes
No Information Available
Poor Website
1
19
F
6EV1QAQ
Town
Platinum Membership
22-01-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
23:04:40
15
483.03
52,702.67
3
389.356443
No
Yes
Yes
No Information Available
User Friendly Website
0
48
M
GX2SOJ5
Town
Basic Membership
10-11-2017
Yes
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
19:10:29
12
72.52
15,860.41
3.207385793
529.03
No
Yes
No
Not Applicable
No reason specified
0
43
M
X0YDRG9
City
No Membership
14-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
6:23:02
17
108.3
21,725.57
21
225.004428
No
Yes
No
Not Applicable
Poor Website
1
29
F
5SWULVO
Town
Silver Membership
09-04-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
20:56:20
18
300.38
12,069.06
7
777.31
No
Yes
No
Not Applicable
Too many ads
0
10
M
3I9LEFE
City
Gold Membership
10-11-2015
Yes
CID60798
Credit/Debit Card Offers
?
Wi-Fi
17:25:38
1
100.65
8,515.5
6
757.7
Yes
No
No
Not Applicable
No reason specified
0
20
F
UOAPI3L
Village
No Membership
08-12-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
18:29:25
22
272.31
42,743.44
12
687.26
Yes
No
No
Not Applicable
Poor Product Quality
1
61
F
QUU2V55
Village
Silver Membership
14-05-2017
?
CID29752
Gift Vouchers/Coupons
?
Fiber_Optic
7:48:25
17
-936.744818
29,156.1
10
710.38
Yes
No
Yes
No Information Available
No reason specified
1
10
M
96ZHX6P
Town
Gold Membership
12-01-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
10:16:14
4
127.37
15,719.24
10
634.88
Yes
No
Yes
Unsolved
Poor Website
1
17
F
KX657II
City
No Membership
25-11-2015
?
CID40054
Without Offers
Desktop
Fiber_Optic
21:06:46
20
162.93
31,100.95
11
633.05
No
Yes
Yes
Solved
Too many ads
1
60
M
PBUM281
Town
No Membership
02-11-2016
Yes
CID12220
Without Offers
Desktop
Fiber_Optic
20:03:13
18
498.09
48,125.94
27
null
No
Yes
No
Not Applicable
Poor Product Quality
1
11
F
ZYEBIID
null
Gold Membership
28-07-2016
Yes
CID26584
Without Offers
Desktop
Wi-Fi
9:36:43
10
185.53
60,143.68
4
836.08
Yes
No
Yes
Solved in Follow-up
User Friendly Website
0
60
M
EUGPHWZ
City
Gold Membership
02-07-2017
Yes
CID45046
Gift Vouchers/Coupons
Both
Fiber_Optic
2:31:33
11
537.25
1,773.49
6
711.76
Yes
Yes
No
Not Applicable
Poor Product Quality
0
12
M
ZQJOXJX
City
Premium Membership
02-03-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
21:45:25
8
198.26
26,105.24
7
721.36
Yes
No
No
Not Applicable
Poor Customer Service
0
52
M
C229QZZ
Town
Silver Membership
08-10-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
23:17:22
9
119.47
10,101.48
28
158.547765
Yes
No
No
Not Applicable
Poor Website
1
30
M
U49RAKX
City
Basic Membership
13-10-2016
Yes
CID37735
Gift Vouchers/Coupons
Smartphone
Mobile_Data
22:46:55
15
68.19
21,111.9
23
574.01
Yes
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
26
M
06HDP63
null
No Membership
29-11-2017
Yes
CID39260
Without Offers
Desktop
Wi-Fi
14:55:59
3
215.89
41,979.65
9
null
No
Yes
No
Not Applicable
Too many ads
1
26
F
FRAOIDA
Town
No Membership
01-07-2017
Yes
CID26444
Without Offers
Desktop
Wi-Fi
4:16:41
20
194.85
5,912.06
13
568.34
Yes
No
No
Not Applicable
Too many ads
1
49
F
M9F3TE2
Village
Platinum Membership
09-06-2017
Yes
CID18445
Credit/Debit Card Offers
Both
Fiber_Optic
23:11:17
8
706.36
19,062.25
Error
780.58
Yes
No
No
Not Applicable
Poor Product Quality
0
24
M
FRLCXCJ
City
Premium Membership
10-10-2016
?
CID53825
Without Offers
Desktop
Fiber_Optic
21:06:08
15
210.44
35,531.98
25
745.49
Yes
No
No
Not Applicable
Poor Product Quality
0
22
M
YNN4REK
Town
No Membership
02-06-2017
Yes
CID48405
Without Offers
?
Wi-Fi
0:22:50
4
-930.207844
8,415.63
17
650.44
No
Yes
Yes
Solved in Follow-up
Too many ads
1
33
F
DE6ERGA
Town
Premium Membership
02-02-2017
?
CID44139
Credit/Debit Card Offers
Desktop
Wi-Fi
5:06:03
12
394.26
34,697.85
19
752.3
Yes
No
Yes
No Information Available
Poor Website
0
17
M
EJMEVHN
City
Platinum Membership
20-12-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
1:51:39
6
348.07
94,100.72
4
824.95
Yes
Yes
No
Not Applicable
User Friendly Website
0
36
M
C7QZITU
Village
Silver Membership
28-11-2016
Yes
CID33962
Gift Vouchers/Coupons
?
Mobile_Data
6:06:05
2
691.09
17,989.46
Error
null
No
Yes
Yes
Solved
No reason specified
1
12
M
B1XF70C
City
Premium Membership
13-02-2017
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
22:27:40
8
33.09
55,607.35
Error
null
Yes
No
No
Not Applicable
User Friendly Website
0
58
F
FBG1O5D
Village
Gold Membership
09-11-2017
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
21:21:14
11
30.78
48,080.03
10
713.62
Yes
No
No
Not Applicable
Poor Product Quality
0
41
M
ZQ2RGSW
Town
Platinum Membership
20-11-2016
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
23:21:15
13
282.87
27,528.03
27
743.8
Yes
No
No
Not Applicable
Poor Website
0
30
M
TER02YR
City
Platinum Membership
11-12-2015
?
CID4129
Gift Vouchers/Coupons
Smartphone
Wi-Fi
14:13:01
20
100.42
86,433.91
Error
719.93
No
Yes
Yes
Unsolved
Reasonable Price
0
50
M
HXIGRU3
City
Premium Membership
25-10-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
3:10:02
18
154.7
24,197.4
29
null
No
Yes
Yes
Solved
Too many ads
0
23
M
UAAYTIM
Village
Gold Membership
22-10-2015
Yes
CID24995
Without Offers
?
Wi-Fi
14:01:02
10
65.25
5,136.08
Error
755.22
No
Yes
No
Not Applicable
Poor Customer Service
0
38
M
B2MID6G
Town
Gold Membership
15-10-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
12:05:44
8
324.75
28,535.13
27
770.31
Yes
Yes
Yes
Solved
Poor Customer Service
0
20
M
PC7X217
City
Silver Membership
27-01-2015
Yes
CID23945
Without Offers
Desktop
Fiber_Optic
4:11:19
16
237.39
25,000.09
16
704.4
No
Yes
No
Not Applicable
Poor Website
1
35
F
EER61FP
Village
Gold Membership
30-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
5:36:03
20
148.24
30,984.56
11
729.04
Yes
No
No
Not Applicable
Poor Customer Service
0
43
M
KJLXRJ7
Town
Premium Membership
26-04-2017
Yes
xxxxxxxx
Without Offers
Both
Wi-Fi
3:32:50
16
773.83
9,091.94
20
700.4
No
Yes
No
Not Applicable
Poor Product Quality
0
32
M
C0LKXD6
City
Silver Membership
24-07-2017
Yes
CID30236
Without Offers
?
Fiber_Optic
2:35:02
13
117.68
19,822.82
43.3600415
null
Yes
No
No
Not Applicable
Too many ads
0
40
F
KA10KAJ
Town
Platinum Membership
22-08-2015
?
CID4999
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
11:27:38
18
251.06
63,416.63
12
1,087.184702
No
Yes
Yes
Solved in Follow-up
Products always in Stock
0
40
F
1C5WWL9
Town
Silver Membership
21-08-2017
Yes
CID15992
Credit/Debit Card Offers
Smartphone
Wi-Fi
2:12:51
-999
46.57
24,045.93
8
709.73
No
Yes
No
Not Applicable
Poor Product Quality
0
48
F
LLPKTT3
Town
No Membership
17-03-2017
?
CID56231
Credit/Debit Card Offers
Smartphone
Wi-Fi
8:24:51
12
539.49
49,270.76
12
503.95
Yes
No
No
Not Applicable
Too many ads
1
35
M
MVC3XG0
Town
Premium Membership
11-05-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
9:20:14
12
34.48
48,679.07
6
779.59
Yes
No
No
Not Applicable
Poor Product Quality
0
28
M
X54XOQB
Village
Gold Membership
17-05-2017
Yes
CID11661
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
9:42:14
9
-615.344319
13,131.05
13
820.91
Yes
Yes
No
Not Applicable
Quality Customer Care
0
44
F
YN0D4XB
null
No Membership
23-08-2016
Yes
CID35687
Without Offers
Both
Wi-Fi
22:22:17
13
283.49
7,603.71
Error
553.45
Yes
Yes
Yes
Unsolved
No reason specified
1
40
M
EY34UCV
Town
Premium Membership
31-01-2017
?
CID15184
Gift Vouchers/Coupons
Desktop
Fiber_Optic
14:31:59
3
33.82
39,735.58
25
784.32
Yes
No
Yes
No Information Available
Too many ads
0
18
F
WGKRXHK
City
Basic Membership
17-06-2016
Yes
CID29938
Credit/Debit Card Offers
Smartphone
Mobile_Data
21:33:45
20
156.06
4,783.23
28.75639925
597.87
Yes
No
Yes
No Information Available
Too many ads
0
10
M
PXDXAK3
null
Basic Membership
08-06-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
11:07:18
12
31.67
25,436.23
Error
656.67
No
Yes
No
Not Applicable
Poor Website
1
35
M
U2S0ZMS
Town
No Membership
27-11-2017
Yes
CID23426
Without Offers
Smartphone
Mobile_Data
22:34:23
4
157.03
22,975.33
18
548.1
No
Yes
No
Not Applicable
Poor Website
1
43
M
11SAVWA
Town
No Membership
06-04-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
13:41:04
11
227.23
29,602.15
24
663.63
No
Yes
Yes
Unsolved
Poor Product Quality
1
28
M
DL6BE96
Village
Basic Membership
29-10-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
12:46:58
4
457.33
20,883.28
14
-549.357498
No
Yes
No
Not Applicable
Too many ads
1
53
M
UZELBS2
Town
Platinum Membership
27-01-2017
No
xxxxxxxx
Without Offers
?
Fiber_Optic
12:50:50
6
228.02
46,353.54
19
302.005899
Yes
No
Yes
No Information Available
No reason specified
0
55
F
BTESGNH
Town
Premium Membership
03-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
22:22:34
18
42.77
8,996.95
Error
749.56
Yes
No
Yes
Unsolved
Poor Website
0
59
F
A3SG5HG
Town
No Membership
08-06-2017
Yes
CID8099
Gift Vouchers/Coupons
Desktop
Fiber_Optic
10:53:03
-999
207.52
12,556.28
10
-44.597633
No
Yes
No
Not Applicable
No reason specified
1
39
M
BFC2STE
City
No Membership
01-12-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
4:04:47
13
98.57
2,645.63
23
674.42
No
Yes
No
Not Applicable
Poor Product Quality
1
11
M
K9534WF
City
Gold Membership
22-06-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
1:42:15
23
176.31
8,983.02
25
707.46
No
Yes
Yes
Solved
Poor Product Quality
1
37
M
VORACOL
Village
No Membership
17-05-2016
?
CID13799
Without Offers
Both
Mobile_Data
3:29:16
17
687.16
29,101.96
18
713.82
Yes
Yes
No
Not Applicable
Poor Customer Service
1
53
M
G64J9NC
City
No Membership
06-04-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
6:24:30
-999
253.96
19,233.1
25
1,032.199126
Yes
No
Yes
Solved
Poor Website
1
57
M
7JC7H9M
Town
No Membership
02-01-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
3:26:00
13
119.1
44,341.82
Error
563.92
Yes
No
Yes
No Information Available
Poor Customer Service
1
47
M
YIF4UTM
Town
Silver Membership
22-07-2015
?
CID5998
Without Offers
?
Wi-Fi
17:26:06
10
131.86
26,399.43
17
757.01
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
0
50
M
148CAFB
Town
Gold Membership
21-01-2015
Yes
CID60579
Credit/Debit Card Offers
Desktop
Wi-Fi
18:29:15
19
65.39
17,054.69
21
353.369002
No
Yes
Yes
Solved
No reason specified
0
49
F
IJ500YB
City
Silver Membership
25-08-2016
Yes
CID31774
Gift Vouchers/Coupons
?
Wi-Fi
10:39:05
3
74.9
41,612.23
28
1,196.569315
No
Yes
Yes
Solved in Follow-up
No reason specified
1
54
M
XR0FV22
Town
Silver Membership
21-06-2017
?
CID58493
Credit/Debit Card Offers
Smartphone
Mobile_Data
4:30:27
20
-687.629574
42,060.89
24
684.69
Yes
No
Yes
No Information Available
Poor Website
1
30
M
U545PNM
Village
Gold Membership
17-09-2016
No
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
10:45:58
9
97.74
32,347.7
27
null
No
Yes
No
Not Applicable
Poor Customer Service
0
25
F
RAVGVDP
City
Silver Membership
20-08-2015
?
xxxxxxxx
Without Offers
?
Mobile_Data
4:45:26
13
135.21
3,561.26
17
null
Yes
No
Yes
Solved
Too many ads
0
53
F
VDCZUD5
City
Premium Membership
02-04-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Wi-Fi
21:35:56
18
172.99
9,044.15
8
763.14
Yes
No
Yes
Solved in Follow-up
Products always in Stock
0
54
M
KUJNEI7
null
Basic Membership
07-08-2015
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
19:26:54
13
254.72
11,345.66
7
572.41
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
1
62
F
UHDKJ4T
City
No Membership
13-10-2016
No
xxxxxxxx
Without Offers
Both
Fiber_Optic
7:55:41
5
304.52
47,658.52
29
699.19
No
Yes
Yes
Solved
Too many ads
1
55
M
E1EYCEB
City
Platinum Membership
14-04-2015
Yes
CID47303
Credit/Debit Card Offers
Both
Mobile_Data
22:44:04
1
1,316.52
2,367.56
25
441.83655
Yes
No
No
Not Applicable
No reason specified
0
30
F
D489TNE
null
No Membership
13-11-2017
?
CID44952
Credit/Debit Card Offers
Desktop
Wi-Fi
8:37:37
13
264.54
40,756.7
26
628.31
Yes
No
No
Not Applicable
Too many ads
1
30
M
26RJY6I
City
Silver Membership
03-06-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
2:48:44
12
191.41
25,575.44
Error
648.68
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
51
M
0LS5PB4
Town
Premium Membership
10-12-2015
Yes
CID27690
Without Offers
Desktop
Wi-Fi
10:11:22
13
135.09
48,819.9
8
null
Yes
No
Yes
Solved in Follow-up
Poor Customer Service
0
29
M
FKA8V9P
Village
Silver Membership
07-11-2017
Yes
CID13740
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
5:44:02
12
123.37
13,032.52
6
null
Yes
No
No
Not Applicable
No reason specified
1
16
M
S6B5HER
City
Silver Membership
06-11-2017
?
CID62149
Gift Vouchers/Coupons
Desktop
Fiber_Optic
6:48:52
9
355.31
20,457.22
5
1,233.769727
Yes
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
25
F
IHGGCOB
Village
Gold Membership
18-05-2017
Yes
CID4642
Without Offers
Smartphone
Mobile_Data
15:00:18
11
31.88
35,414.54
20
788.67
No
Yes
No
Not Applicable
No reason specified
0
62
F
8EC483J
City
Basic Membership
06-07-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
10:16:47
14
125
38,802.24
28
null
No
Yes
Yes
Unsolved
No reason specified
1
24
F
7VI8S2N
Town
Premium Membership
29-08-2017
Yes
CID40499
Without Offers
Desktop
Fiber_Optic
20:42:49
5
181.34
43,554.96
1
728.69
Yes
No
Yes
Solved in Follow-up
Products always in Stock
0
48
M
0FXRTQ3
City
No Membership
27-03-2015
Yes
CID29095
null
Desktop
Mobile_Data
18:59:30
8
960.62
13,954.02
17
631.15
No
Yes
Yes
Solved
Poor Customer Service
1
56
M
CFXGFEO
Village
Basic Membership
22-08-2017
Yes
CID11447
Credit/Debit Card Offers
Desktop
Wi-Fi
18:27:08
24
48.59
28,071.04
16
533.05
No
Yes
Yes
Solved
Poor Website
1
17
M
Y2PJ70L
null
Basic Membership
28-12-2016
Yes
CID52970
Credit/Debit Card Offers
Desktop
Wi-Fi
13:52:30
12
30.12
15,027.14
12
null
No
Yes
No
Not Applicable
No reason specified
1
23
F
JAWMYHN
Town
Gold Membership
04-08-2016
Yes
CID3210
Without Offers
Desktop
Wi-Fi
10:53:56
21
727.69
4,919.72
13
758.83
Yes
Yes
No
Not Applicable
Too many ads
0
42
F
V8LT71V
City
No Membership
23-06-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Fiber_Optic
12:35:00
3
419.51
14,661.42
Error
404.489758
No
Yes
Yes
Solved in Follow-up
No reason specified
1
59
M
OOEQJ9E
Village
Gold Membership
01-09-2015
Yes
CID45337
Without Offers
Both
Mobile_Data
0:41:03
8
899.04
49,614.88
23
758.69
Yes
No
No
Not Applicable
Poor Website
0
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