age
int64
10
64
gender
stringclasses
3 values
security_no
stringlengths
7
8
region_category
stringclasses
3 values
membership_category
stringclasses
6 values
joining_date
stringlengths
10
10
joined_through_referral
stringclasses
3 values
referral_id
stringlengths
4
11
preferred_offer_types
stringclasses
3 values
medium_of_operation
stringclasses
4 values
internet_option
stringclasses
3 values
last_visit_time
stringlengths
7
8
days_since_last_login
int64
-999
26
avg_time_spent
float64
-2,814.11
3.24k
avg_transaction_value
float64
800
99.9k
avg_frequency_login_days
stringlengths
1
12
points_in_wallet
float64
-760.66
2.07k
used_special_discount
stringclasses
2 values
offer_application_preference
stringclasses
2 values
past_complaint
stringclasses
2 values
complaint_status
stringclasses
5 values
feedback
stringclasses
9 values
churn_risk_score
int64
0
1
42
F
PYIV6U9
City
Basic Membership
13-05-2017
No
xxxxxxxx
Gift Vouchers/Coupons
?
Mobile_Data
15:40:49
4
316.14
13,516.16
20
659.85
No
Yes
Yes
Solved
Poor Product Quality
1
43
M
H4GXLTP
null
Gold Membership
14-05-2017
Yes
CID40296
Gift Vouchers/Coupons
Desktop
Mobile_Data
10:21:20
19
107.18
16,027.34
4
1,059.640736
No
Yes
Yes
Solved
User Friendly Website
0
12
F
NKMSURJ
City
No Membership
11-06-2015
Yes
CID62525
Gift Vouchers/Coupons
?
Wi-Fi
0:11:54
22
108.2
2,998.4
26
678.14
Yes
No
Yes
No Information Available
Too many ads
1
23
F
T1S3FJN
Village
Basic Membership
13-05-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
14:55:27
11
-900.210319
14,865.87
25
null
No
Yes
Yes
Solved
No reason specified
1
14
F
E95TA6W
Town
Gold Membership
02-07-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Wi-Fi
20:13:47
5
407.97
19,138.74
12
null
No
Yes
No
Not Applicable
Poor Website
1
62
F
J44762N
Town
Gold Membership
18-10-2015
Yes
CID31521
Without Offers
Smartphone
Fiber_Optic
23:01:03
6
308.28
38,497.78
21
792.37
Yes
No
Yes
Unsolved
Too many ads
0
60
M
OQ8U35S
Town
Gold Membership
17-12-2015
?
CID41894
Gift Vouchers/Coupons
Desktop
Mobile_Data
21:15:26
7
67.78
14,175.2
Error
464.501175
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
56
M
C1WO41D
Town
Basic Membership
23-07-2016
Yes
CID53761
Without Offers
Desktop
Mobile_Data
2:08:29
5
732.71
47,547.72
15
936.36228
Yes
Yes
Yes
Unsolved
Poor Product Quality
1
41
M
9MVALUF
null
Gold Membership
14-06-2015
Yes
CID31015
Gift Vouchers/Coupons
Desktop
Fiber_Optic
13:58:51
22
188.96
40,428.78
23
614.25
No
Yes
Yes
Solved in Follow-up
Too many ads
1
18
F
AGIKGT5
Town
Gold Membership
02-05-2016
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
15:41:22
21
32.82
46,250.9
2
779.89
Yes
No
No
Not Applicable
User Friendly Website
0
63
M
68X50DQ
Village
Gold Membership
25-03-2017
Yes
CID29711
Credit/Debit Card Offers
Both
Fiber_Optic
22:19:51
17
1,099.5
95,625.4
13
null
No
Yes
No
Not Applicable
Quality Customer Care
0
23
M
FI7GAP2
City
Gold Membership
08-12-2017
Yes
CID55727
Without Offers
Desktop
Fiber_Optic
8:16:00
15
547.87
36,383.39
4
763.15
No
Yes
Yes
Solved
Products always in Stock
0
17
M
9UJH2VO
City
Platinum Membership
30-10-2017
Yes
CID17316
Credit/Debit Card Offers
Desktop
Mobile_Data
4:38:03
14
80.4
15,214.2
16
761.95
Yes
No
No
Not Applicable
No reason specified
0
42
F
EDXS9Z3
City
Gold Membership
28-03-2016
Yes
xxxxxxxx
Without Offers
Desktop
Wi-Fi
0:30:47
8
179.84
39,667.91
10
-38.084314
No
Yes
No
Not Applicable
Poor Product Quality
0
31
F
LU3B1CT
City
Silver Membership
01-02-2017
?
CID18443
Without Offers
Desktop
Wi-Fi
18:56:15
10
731.24
36,981.7
26
774.16
No
Yes
Yes
Unsolved
Poor Customer Service
0
12
F
F6PS8PZ
Town
Gold Membership
02-06-2017
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
7:15:44
13
49.19
35,209.09
10
799.43
No
Yes
Yes
No Information Available
Quality Customer Care
0
63
M
YJ229A7
null
Platinum Membership
13-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
14:38:00
15
30.66
15,079.52
23
469.565378
Yes
No
No
Not Applicable
Too many ads
0
16
F
DFL14TM
Town
Premium Membership
03-11-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
1:19:35
7
34.49
31,418.7
Error
770.66
Yes
No
Yes
Unsolved
Poor Product Quality
0
38
M
59VYKZF
Town
Basic Membership
04-02-2016
Yes
xxxxxxxx
Without Offers
Desktop
Mobile_Data
14:27:08
17
117.11
29,114.92
Error
521.7
No
Yes
Yes
No Information Available
Too many ads
1
15
M
LDYMHD4
City
Platinum Membership
18-12-2015
No
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
10:15:03
-999
93.76
28,456.92
5
704.31
No
Yes
No
Not Applicable
Poor Website
0
30
M
WH0V4K6
City
No Membership
06-11-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
21:19:03
-999
121.38
13,374.01
12
693
Yes
No
No
Not Applicable
Poor Website
1
64
M
WBTDLCE
Village
No Membership
11-10-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Both
Mobile_Data
22:40:06
10
445.01
37,220.97
Error
550.13
No
Yes
Yes
Solved
Poor Website
1
59
M
UL9ZZKV
Town
No Membership
29-01-2015
Yes
CID29969
Credit/Debit Card Offers
Smartphone
Mobile_Data
5:25:51
10
628.79
40,093.14
55.01616857
622.06
No
Yes
No
Not Applicable
Poor Customer Service
1
23
M
HBY1Q1U
City
No Membership
04-08-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
6:35:32
11
31.45
18,606.73
24
621.94
No
Yes
No
Not Applicable
Poor Product Quality
1
32
F
80Y00VC
Town
Silver Membership
22-06-2015
No
xxxxxxxx
Without Offers
Smartphone
Wi-Fi
9:31:02
24
38.88
41,019.89
19
750.83
No
Yes
Yes
Solved
Quality Customer Care
0
11
M
4ZHLYTJ
null
Premium Membership
03-05-2015
Yes
CID53052
Gift Vouchers/Coupons
Smartphone
Wi-Fi
3:24:09
12
85.52
10,636.13
5
730.02
No
Yes
No
Not Applicable
Too many ads
0
42
M
64DX0N9
City
Platinum Membership
30-07-2016
Yes
CID39513
Credit/Debit Card Offers
?
Mobile_Data
21:51:05
22
1,097.82189
27,380.8
27
799.91
No
Yes
Yes
Solved in Follow-up
Poor Product Quality
0
12
M
OGM3BJL
Town
No Membership
01-11-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
21:24:47
8
322.3
14,310.09
11
559.245135
Yes
No
No
Not Applicable
Poor Product Quality
1
45
M
Z8NLVWM
City
Premium Membership
01-07-2015
Yes
CID17073
Gift Vouchers/Coupons
?
Wi-Fi
0:36:22
13
31.2
37,295.99
25
1,196.60075
No
Yes
No
Not Applicable
Too many ads
0
19
F
34U09OT
Town
Platinum Membership
24-03-2015
Yes
CID58426
Without Offers
Smartphone
Fiber_Optic
9:32:13
11
38.63
23,832.38
Error
null
No
Yes
Yes
Solved
Poor Product Quality
0
55
F
HLDJORJ
City
Gold Membership
06-08-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
11:24:45
12
291.94
97,643.81
5
713.99
Yes
Yes
No
Not Applicable
User Friendly Website
0
16
F
283BT2B
City
Silver Membership
27-02-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
2:31:57
-999
343.13
32,605.84
16
335.262082
No
Yes
No
Not Applicable
Poor Customer Service
1
56
M
GWVAMR3
City
Platinum Membership
11-02-2016
?
CID9744
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
21:38:24
19
180.37
21,460.83
27
240.158193
Yes
No
No
Not Applicable
Poor Customer Service
0
24
F
XEXJM7V
Town
Silver Membership
08-11-2016
Yes
CID50921
Gift Vouchers/Coupons
?
Mobile_Data
18:48:58
23
31.81
36,494.51
24
622.69
No
Yes
No
Not Applicable
Poor Customer Service
1
24
F
O8C0RJU
Town
Platinum Membership
14-01-2015
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
4:44:07
12
31.86
21,842.03
19
743.44
No
Yes
No
Not Applicable
Too many ads
0
53
M
0D75NLR
Town
Basic Membership
11-06-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
12:27:16
5
428.81
40,698.54
9
600.39
No
Yes
Yes
Solved in Follow-up
Poor Website
1
12
F
YQM5749
Town
No Membership
18-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
?
Wi-Fi
3:00:30
17
97.85
31,574.54
28
null
No
Yes
No
Not Applicable
Poor Website
1
58
M
D9RGBNN
Town
Basic Membership
19-02-2015
?
xxxxxxxx
Without Offers
Desktop
Fiber_Optic
21:35:10
19
1,223.769011
47,756.12
15
631.09
Yes
No
No
Not Applicable
No reason specified
1
63
F
IZ5S9B4
Village
Premium Membership
16-06-2017
Yes
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
11:08:03
15
1,090.92
12,483.66
2
705.75
Yes
Yes
Yes
Solved in Follow-up
Quality Customer Care
0
62
M
VIEXSQI
Town
Gold Membership
07-07-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
16:25:44
13
402.05
20,411.69
15
517.351391
Yes
No
No
Not Applicable
Products always in Stock
0
48
F
X3X272M
Village
Platinum Membership
09-04-2015
Yes
CID54885
Gift Vouchers/Coupons
Desktop
Mobile_Data
19:26:49
2
33.18
24,394.24
16
1,042.087064
No
Yes
Yes
No Information Available
Poor Product Quality
0
60
M
Q6N9OQO
Town
Gold Membership
01-11-2015
?
CID1942
null
Smartphone
Fiber_Optic
15:30:02
9
54.08
19,078.81
17
752.88
Yes
No
Yes
Solved
Poor Website
0
64
F
ZAIGYY6
City
Basic Membership
19-08-2017
Yes
CID25795
Gift Vouchers/Coupons
Both
Fiber_Optic
14:10:26
9
-408.269352
36,532.11
16
621.72
No
Yes
No
Not Applicable
Poor Website
1
11
F
FOFKSWJ
null
Basic Membership
10-12-2016
?
CID15156
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
13:03:40
5
106.24
47,511.49
11
559.8
Yes
No
No
Not Applicable
Poor Customer Service
1
39
M
0EE8AUR
City
No Membership
02-06-2015
?
CID56779
Gift Vouchers/Coupons
Desktop
Mobile_Data
6:32:47
15
46.22
35,937.37
6
null
Yes
No
No
Not Applicable
Too many ads
1
52
F
MVPVHC0
City
No Membership
09-10-2016
No
xxxxxxxx
Without Offers
?
Fiber_Optic
0:11:39
15
45.45
47,218.23
29
632.14
No
Yes
No
Not Applicable
Too many ads
1
54
F
NH8E90F
Town
Gold Membership
11-11-2016
Yes
CID17485
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
13:20:56
2
67.48
47,619.23
10
754.69
No
Yes
No
Not Applicable
Quality Customer Care
0
12
M
QEGEKY2
Town
Silver Membership
23-04-2015
Yes
CID17794
Credit/Debit Card Offers
Smartphone
Wi-Fi
5:27:10
2
226.47
27,477.44
16
748.61
Yes
No
No
Not Applicable
Poor Customer Service
0
49
F
QNROU0L
null
Gold Membership
05-01-2015
Yes
CID37424
Credit/Debit Card Offers
Smartphone
Fiber_Optic
20:54:58
9
714.55
10,779.16
23
734.08
Yes
No
No
Not Applicable
Poor Customer Service
0
23
M
RI50KRT
Town
Premium Membership
03-02-2017
No
xxxxxxxx
Without Offers
Desktop
Wi-Fi
20:24:42
16
125.89
77,291.02
1
1,085.770601
Yes
No
Yes
Solved
Reasonable Price
0
62
F
Q951RKD
Village
No Membership
10-04-2017
Yes
CID39249
Credit/Debit Card Offers
Smartphone
Mobile_Data
23:20:07
17
112.9
20,038.77
12
274.323584
No
Yes
No
Not Applicable
Poor Product Quality
1
45
M
DEUIPM7
null
Silver Membership
13-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Fiber_Optic
18:54:56
19
105.91
46,063.59
6
761.41
Yes
No
Yes
No Information Available
Too many ads
0
17
F
79PGHF5
null
Silver Membership
13-12-2015
Yes
CID34082
Without Offers
Smartphone
Wi-Fi
11:52:48
9
154.43
11,333.18
18
740.91
Yes
No
No
Not Applicable
Too many ads
0
22
M
U6NLZ8J
Village
Basic Membership
03-03-2015
?
CID10143
Without Offers
Desktop
Wi-Fi
8:34:51
10
589.12
36,545.91
12
680.88
Yes
No
Yes
Unsolved
Poor Customer Service
1
38
M
NTV8MPA
Town
No Membership
22-02-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
22:28:39
17
174.48
40,594.31
Error
615.71
No
Yes
Yes
Solved in Follow-up
No reason specified
1
28
M
PL95KDY
City
Platinum Membership
24-07-2017
Yes
CID50972
Without Offers
Smartphone
Wi-Fi
15:28:01
16
43.58
23,397.98
8
759.48
Yes
No
No
Not Applicable
Poor Customer Service
0
39
F
LZRM07Q
City
Silver Membership
24-12-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
7:55:58
9
32.91
11,023.03
Error
208.903945
No
Yes
No
Not Applicable
Too many ads
0
61
F
NRO2XPN
Town
No Membership
26-01-2017
Yes
CID35547
Gift Vouchers/Coupons
Desktop
Wi-Fi
7:31:27
20
100.33
34,614.42
15
642.93
No
Yes
Yes
Solved in Follow-up
No reason specified
1
64
M
X9FTAIP
Town
Gold Membership
17-10-2016
?
CID45652
Gift Vouchers/Coupons
Desktop
Mobile_Data
12:07:21
11
449.03
33,430.37
14
435.952548
No
Yes
Yes
Solved
Quality Customer Care
0
37
M
YYBYDH2
Town
Silver Membership
29-08-2016
Yes
CID44775
Without Offers
Smartphone
Wi-Fi
2:16:31
7
43.78
17,353.48
21
282.363879
Yes
No
No
Not Applicable
Poor Customer Service
1
48
M
W2VQNLG
null
No Membership
20-01-2015
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
7:38:43
13
188.21
7,375.39
16
664.98
No
Yes
No
Not Applicable
No reason specified
1
54
M
Y05E2L6
Town
Premium Membership
04-07-2015
Yes
CID26305
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
0:15:38
10
32.13
35,792.72
27
null
Yes
No
Yes
Solved
Poor Customer Service
0
34
F
PQCBFXH
City
Gold Membership
13-06-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
4:00:11
19
154.58
3,612.98
24
null
Yes
No
Yes
Solved
Poor Customer Service
0
50
F
DCNUISZ
Town
Silver Membership
01-02-2015
Yes
CID9360
Gift Vouchers/Coupons
?
Fiber_Optic
14:10:05
11
145.59
13,518.27
12
740.22
Yes
No
No
Not Applicable
Poor Customer Service
0
20
F
L64C7SR
Town
Gold Membership
02-11-2015
Yes
CID30127
Credit/Debit Card Offers
Desktop
Wi-Fi
7:30:43
14
233.72
15,596.42
14
780.92
Yes
No
No
Not Applicable
Poor Website
0
27
F
UR4QMPI
Village
No Membership
17-07-2015
Yes
CID63189
Credit/Debit Card Offers
Desktop
Mobile_Data
10:58:35
15
304.09
32,189.63
7
549.41
No
Yes
Yes
No Information Available
Too many ads
1
14
F
GQX8TBS
Town
No Membership
12-05-2016
?
CID12041
Credit/Debit Card Offers
?
Wi-Fi
13:34:16
14
163.99
27,114.49
29
583.06
No
Yes
Yes
Solved in Follow-up
No reason specified
1
32
F
77O4EDB
null
No Membership
01-06-2015
Yes
CID22478
Credit/Debit Card Offers
Both
Fiber_Optic
5:33:20
8
255.4
13,608.16
16
524.52
Yes
Yes
Yes
Solved
Poor Website
1
55
F
PGZNTFI
City
No Membership
15-03-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Wi-Fi
17:15:17
12
488
20,417.72
10
656.21
No
Yes
No
Not Applicable
Poor Website
1
21
F
F8K7EN7
City
No Membership
05-11-2015
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
23:58:49
13
39.62
46,139.37
16
673.05
Yes
No
No
Not Applicable
Poor Customer Service
1
12
M
QBAFDF0
Town
No Membership
24-10-2017
Yes
CID28912
Gift Vouchers/Coupons
Desktop
Wi-Fi
13:09:11
17
110.59
12,478.19
21
671.23
No
Yes
Yes
Solved
Poor Customer Service
1
58
F
GOWBPNN
Town
Gold Membership
18-08-2017
Yes
xxxxxxxx
Without Offers
Both
Fiber_Optic
6:02:07
6
1,600.12
15,610.96
13
725.74
No
Yes
Yes
Solved in Follow-up
Poor Website
0
23
F
DMOR4O2
Town
Basic Membership
06-08-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Wi-Fi
22:44:19
9
54.12
24,610.29
10
653.38
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
55
F
XKALTPH
Town
Silver Membership
17-05-2016
?
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
15:54:13
6
633.62
58,077.98
7
796
Yes
Yes
Yes
Solved in Follow-up
User Friendly Website
0
26
M
UG6BJYB
null
Silver Membership
09-10-2016
Yes
CID49989
Credit/Debit Card Offers
Desktop
Wi-Fi
12:06:41
9
55.29
12,574.16
18
633.64
No
Yes
No
Not Applicable
Poor Website
1
16
M
KBXFNYG
City
Gold Membership
01-05-2017
Yes
CID24314
Without Offers
Desktop
Fiber_Optic
12:54:24
26
936.34
30,998.94
29
778.24
Yes
Yes
Yes
Unsolved
No reason specified
0
17
M
8GD5YKQ
Town
Silver Membership
22-01-2016
No
xxxxxxxx
Without Offers
Smartphone
Mobile_Data
11:32:52
6
352.25
31,444.17
10
668.44
Yes
Yes
Yes
Solved
Too many ads
1
11
M
O0NVW37
City
Premium Membership
21-05-2015
No
xxxxxxxx
Without Offers
Smartphone
Fiber_Optic
11:54:05
18
128.93
66,961.7
19
765.97
No
Yes
No
Not Applicable
Quality Customer Care
0
44
M
QWFR1F0
City
Gold Membership
13-12-2017
Yes
CID17367
Credit/Debit Card Offers
Smartphone
Fiber_Optic
10:19:46
20
38.56
16,717.72
28
550.190087
Yes
No
Yes
Solved in Follow-up
Poor Website
0
16
F
6GPTGHP
Town
Gold Membership
01-10-2016
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Fiber_Optic
13:39:55
7
220.07
45,054.8
12
623.93
Yes
Yes
No
Not Applicable
Too many ads
1
30
F
N7UVJCM
City
No Membership
07-07-2017
Yes
xxxxxxxx
Gift Vouchers/Coupons
?
Wi-Fi
16:29:15
21
31.66
5,643.14
11
711.22
No
Yes
No
Not Applicable
Too many ads
0
17
F
AEJYFYL
Town
Silver Membership
07-06-2016
Yes
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
0:57:31
9
1,053.12
15,799.78
28
945.431971
Yes
Yes
Yes
Solved
Poor Product Quality
0
35
M
ORIWFX9
City
Gold Membership
11-07-2017
Yes
CID31628
Gift Vouchers/Coupons
Both
Mobile_Data
8:54:18
11
263.58
34,046.4
9
649.88
Yes
No
No
Not Applicable
Poor Customer Service
1
62
M
D56M3E5
City
Basic Membership
31-07-2017
Yes
CID12477
Without Offers
Desktop
Mobile_Data
6:06:49
12
282.88
40,612.89
28
null
No
Yes
Yes
Solved
No reason specified
1
25
M
2M6JVJH
Town
Basic Membership
25-10-2017
?
CID2113
Credit/Debit Card Offers
Desktop
Wi-Fi
7:15:29
14
142.87
43,660.25
29
580.25
No
Yes
Yes
No Information Available
Poor Customer Service
1
22
F
M1KKYP4
null
Silver Membership
06-12-2015
Yes
CID58207
Without Offers
Smartphone
Mobile_Data
17:08:16
12
-604.024795
47,001.28
8
null
Yes
No
No
Not Applicable
Poor Customer Service
0
58
F
9RLQNSH
Town
Basic Membership
07-03-2016
No
xxxxxxxx
Credit/Debit Card Offers
?
Mobile_Data
18:00:22
15
120.5
4,165.97
17
694.31
Yes
No
No
Not Applicable
Poor Product Quality
1
62
F
338X9DU
Town
Basic Membership
14-09-2017
No
xxxxxxxx
Credit/Debit Card Offers
Desktop
Mobile_Data
2:31:07
20
103.42
36,445.77
Error
663.11
Yes
No
No
Not Applicable
Poor Product Quality
1
41
M
IQMO2K1
Town
Gold Membership
03-12-2015
?
CID54424
Without Offers
Smartphone
Wi-Fi
4:43:13
7
248.72
33,879.22
26
713.39
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
48
M
NGARRGW
Town
Premium Membership
21-03-2015
Yes
CID42927
Gift Vouchers/Coupons
Desktop
Fiber_Optic
9:13:35
-999
58.73
39,995.8
28
708.74
No
Yes
No
Not Applicable
Poor Customer Service
0
41
M
Q80YIPV
City
Platinum Membership
18-09-2017
?
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Mobile_Data
8:31:17
10
129.09
25,893.09
19
732.65
Yes
No
Yes
Solved
Poor Product Quality
0
38
M
HLOAGZN
null
Basic Membership
04-04-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Smartphone
Wi-Fi
21:56:37
2
392.09
13,706.85
7
1,176.200422
Yes
No
No
Not Applicable
Poor Customer Service
1
21
M
YEQQD8L
Town
Platinum Membership
20-09-2015
No
xxxxxxxx
Credit/Debit Card Offers
Smartphone
Mobile_Data
20:16:00
9
164.87
49,628.7
15
188.192447
Yes
No
No
Not Applicable
Too many ads
0
62
M
QGBT460
null
Basic Membership
31-01-2017
Yes
CID41029
Gift Vouchers/Coupons
Smartphone
Fiber_Optic
2:41:07
3
280.47
25,452.4
18
null
No
Yes
No
Not Applicable
Poor Product Quality
1
40
F
0TTVF88
City
Basic Membership
23-08-2015
Yes
CID49598
Credit/Debit Card Offers
Smartphone
Mobile_Data
10:42:49
12
126.63
44,732.67
20
null
Yes
No
No
Not Applicable
Poor Product Quality
1
48
M
D0U8LVD
null
Gold Membership
17-10-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
7:31:07
15
850.503609
17,373.46
13
657.12
No
Yes
Yes
Solved in Follow-up
Poor Customer Service
1
38
M
NZIC7MG
Village
No Membership
10-06-2015
No
xxxxxxxx
Without Offers
Desktop
Mobile_Data
19:18:50
11
376.93
31,089.9
25
1,071.824763
Yes
No
Yes
Solved
No reason specified
1
12
F
USG1LRO
City
No Membership
09-07-2016
Yes
CID41164
Without Offers
Both
Fiber_Optic
0:27:18
13
619.2
44,015.54
9
826.426358
Yes
Yes
No
Not Applicable
Poor Product Quality
1
34
F
2363Q5M
Town
Silver Membership
30-05-2016
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Mobile_Data
1:14:04
5
165.92
46,167.97
23
661.83
No
Yes
No
Not Applicable
No reason specified
1
59
M
GKQZ8GZ
null
Gold Membership
18-12-2017
No
xxxxxxxx
Gift Vouchers/Coupons
Desktop
Fiber_Optic
14:34:25
15
202.73
23,566.49
3
null
No
Yes
No
Not Applicable
Reasonable Price
0