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Gambling licence information, guidance and advice for businesses and individuals.
https://www.gamblingcommission.gov.uk/licensees-and-businesses/
Information for existing or prospective gambling businesses including what types of licence you may need, how much they cost and the licence conditions and codes of practice that apply to your licence.
2
Gambling licence information, guidance and advice for businesses and individuals.
Recent publications
https://www.gamblingcommission.gov.uk/licensees-and-businesses/
* [Regulatory returns guidance](/guidance/regulatory-returns-guidance) Guidance * [Testing strategy for compliance with remote gambling and software technical standards](/strategy/testing-strategy-for-compliance-with-remote-gambling-and-software-technical) Strategy * [Online games design and reverse withdrawals](/consultation-response/online-games-design-and-reverse-withdrawals) Consultation response * [Remote gambling and software technical standards (RTS)](/standards/remote-gambling-and-software-technical-standards) Standards * [National Strategic Assessment 2020](/strategy/national-strategic-assessment-2020) Strategy * [Raising Standards for consumers - Compliance and Enforcement report 2019 to 2020](/report/raising-standards-for-consumers-compliance-and-enforcement-report-2019-20) Report * [LCCP Information requirements](/guidance/lccp-Information-requirements) Guidance * [High Value Customers: Industry guidance](/guidance/high-value-customers-industry-guidance) Guidance * [Changes to the licence conditions and codes of practice on High Value Customers](/consultation-response/changes-to-the-licence-conditions-and-codes-of-practice-on-high-value-customers) Consultation response * [Other policies, advice and guidance notes](/licensees-and-businesses/page/all-policies-advice-and-guidance-notes)
3
Gambling licence information, guidance and advice for businesses and individuals.
Check a gambling business licence
https://www.gamblingcommission.gov.uk/licensees-and-businesses/
Search by name or account number Search the gambling business register You can also [search our public register](/public-and-players/public-register) for licensed individuals and premises.
4
Gambling licence information, guidance and advice for businesses and individuals.
https://www.gamblingcommission.gov.uk/licensees-and-businesses/home
Information for existing or prospective gambling businesses including what types of licence you may need, how much they cost and the licence conditions and codes of practice that apply to your licence.
5
Gambling licence information, guidance and advice for businesses and individuals.
Recent publications
https://www.gamblingcommission.gov.uk/licensees-and-businesses/home
* [Regulatory returns guidance](/guidance/regulatory-returns-guidance) Guidance * [Testing strategy for compliance with remote gambling and software technical standards](/strategy/testing-strategy-for-compliance-with-remote-gambling-and-software-technical) Strategy * [Online games design and reverse withdrawals](/consultation-response/online-games-design-and-reverse-withdrawals) Consultation response * [Remote gambling and software technical standards (RTS)](/standards/remote-gambling-and-software-technical-standards) Standards * [National Strategic Assessment 2020](/strategy/national-strategic-assessment-2020) Strategy * [Raising Standards for consumers - Compliance and Enforcement report 2019 to 2020](/report/raising-standards-for-consumers-compliance-and-enforcement-report-2019-20) Report * [LCCP Information requirements](/guidance/lccp-Information-requirements) Guidance * [High Value Customers: Industry guidance](/guidance/high-value-customers-industry-guidance) Guidance * [Changes to the licence conditions and codes of practice on High Value Customers](/consultation-response/changes-to-the-licence-conditions-and-codes-of-practice-on-high-value-customers) Consultation response * [Other policies, advice and guidance notes](/licensees-and-businesses/page/all-policies-advice-and-guidance-notes)
6
Gambling licence information, guidance and advice for businesses and individuals.
Check a gambling business licence
https://www.gamblingcommission.gov.uk/licensees-and-businesses/home
Search by name or account number Search the gambling business register You can also [search our public register](/public-and-players/public-register) for licensed individuals and premises.
7
Licences and fees
Licences and permits
https://www.gamblingcommission.gov.uk/licensees-and-businesses/licences-and-fees
Information about the type of licences and permits we issue. * [Do I need a licence? There are three types of licence that a business may need. Find out more about which licence your business may require.](/licensees-and-businesses/page/do-i-need-a-licence) * [Operating licences An operating licence is required to provide most gambling facilities in Great Britain.](/licensees-and-businesses/guide/operating-licences) * [Personal Management Licence (PML) guide Information on PMLs, including the specific roles that require one, the fees you will have to pay, and how you can apply.](/licensees-and-businesses/guide/personal-management-licence) * [Personal Functional Licence (PFL) guide Information on PFLs, including the specific roles that require one, the fees you will have to pay, and how you can apply.](/licensees-and-businesses/guide/personal-functional-licence) * [Annex A guide Information about Annex As and when they are required.](/licensees-and-businesses/guide/annex-a-declaration) * [Single machine permits Information on single machine permits, when they are intended to be used, and how you can apply.](/licensees-and-businesses/page/single-machine-permits) * [Premises licence Information on premises licences, which businesses require one, and what you need to do before applying.](/licensees-and-businesses/page/premises-licence) * [Personal licence maintenance Information on maintaining your personal licence, including details on when maintenance is due and the fees applicable.](/licensees-and-businesses/page/personal-licence-maintenance)
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Licences and fees
Licence activities and fees
https://www.gamblingcommission.gov.uk/licensees-and-businesses/licences-and-fees
Information about the activities we licence, the fees you need to pay and when. * [Licence activities Information, requirements and fees for all activities we issue licences for.](/licensees-and-businesses/guide/licence-activities) * [Fees you need to pay and when you should pay them Information on the fees for each licence, when these will need to be paid, and the payment methods you can use.](/licensees-and-businesses/page/fees-you-need-to-pay-and-when) * [Annual fees Information and guidance about annual fees for operating licence holders.](/licensees-and-businesses/guide/annual-fees)
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Licences and fees
New compliance hub
https://www.gamblingcommission.gov.uk/licensees-and-businesses/licences-and-fees
Guidance and information for complying with licence conditions and regulations for running a gambling business. [Visit the compliance hub about new compliance hub](/licensees-and-businesses/compliance)
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Licences and fees
Calculate your licence fees
https://www.gamblingcommission.gov.uk/licensees-and-businesses/licences-and-fees
Find out how much it will cost to apply for a licence and ongoing annual fees. [Calculate fees about calculate your licence fees](/service/operating-licence-fees-calculator)
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Licences and fees
What you need to tell us when you apply for a licence
https://www.gamblingcommission.gov.uk/licensees-and-businesses/licences-and-fees
Guidance about the information we'll ask for when applying for a licence. [View guidance about what you need to tell us when you apply for a licence](/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence)
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Licences and fees
Small businesses and sole traders
https://www.gamblingcommission.gov.uk/licensees-and-businesses/licences-and-fees
Guidance for small businesses and sole traders running a gambling business. [View guidance about small businesses and sole traders](/licensees-and-businesses/guide/small-scale-operator)
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Licensing sectors
Guidance by sector
https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors
We have grouped all guidance, policies and information by sector to make it easier to understand what we expect from licensees when they are applying for, or hold, a Gambling Commission licence. * [Arcades Guidance for licensed and unlicensed Family Entertainment Centres and Adult Gaming Centres.](/licensees-and-businesses/sectors/sector/arcades) * [Betting Information for betting in shops, tracks, racecourses and pools, including real and virtual betting.](/licensees-and-businesses/sectors/sector/betting) * [Bingo Information on bingo and details of when you need a licence to run a bingo game.](/licensees-and-businesses/sectors/sector/bingo) * [Casino Information for casinos under the 1968 and 2005 Acts.](/licensees-and-businesses/sectors/sector/casino) * [Gaming machines and software Policies for gaming machines and gambling software including technical standards, testing strategies and test houses.](/licensees-and-businesses/sectors/sector/gaming-machines-and-software) * [Lotteries Information for running lotteries and raffles including guidance for External Lottery Managers (ELMs).](/licensees-and-businesses/sectors/sector/lotteries) * [Remote Guidance and technical standards for businesses providing gambling online, through apps or via TV or other devices.](/licensees-and-businesses/sectors/sector/remote)
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Compliance
Social responsibility
https://www.gamblingcommission.gov.uk/licensees-and-businesses/compliance
* [Social responsibility](/licensees-and-businesses/guide/social-responsibility) * [Assessment principles of multi-operator self-exclusion schemes (MOSES)](/licensees-and-businesses/guide/multi-operator-self-exclusion-schemes-moses-evaluation-and-impact-assessment) * [Non-remote multi-operator self-exclusion](/licensees-and-businesses/page/non-remote-multi-operator-self-exclusion) * [Guidance on self-exclusion scheme provider information reporting](/licensees-and-businesses/page/guidance-on-self-exclusion-scheme-provider-information-reporting)
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Compliance
Customer interaction
https://www.gamblingcommission.gov.uk/licensees-and-businesses/compliance
* [The importance of interacting with customers](/licensees-and-businesses/page/the-importance-of-interacting-with-customers) * [Preventing underage gambling](/licensees-and-businesses/page/prevent-underage-gambling)
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Compliance
Marketing, advertising and terms and conditions
https://www.gamblingcommission.gov.uk/licensees-and-businesses/compliance
* [Advertising and marketing rules and regulations](/licensees-and-businesses/guide/advertising-marketing-rules-and-regulations) * [Ensuring self-excluded customers do not receive marketing materials](/licensees-and-businesses/guide/ensuring-self-excluded-customers-do-not-receive-your-marketing-materials) * [Fair and transparent terms and practices](/licensees-and-businesses/guide/fair-and-transparent-terms-and-practices)
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Anti-money laundering
Risks
https://www.gamblingcommission.gov.uk/licensees-and-businesses/aml
* [Emerging money laundering and terrorist financing risks](/licensees-and-businesses/guide/emerging-anti-money-laundering-risks) * [Anti-money laundering legislation](/licensees-and-businesses/page/anti-money-laundering-legislation) * [The money laundering and terrorist financing risks within the British gambling industry](/guidance/The-money-laundering-and-terrorist-financing-risks-within-the-British-gambling-industry)
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Anti-money laundering
How to comply
https://www.gamblingcommission.gov.uk/licensees-and-businesses/aml
* [Anti-money laundering responsibilities for casino businesses](/licensees-and-businesses/page/remote-and-non-remote-casinos-aml-responsibilities) * [The Economic Crime Levy](/guidance/the-economic-crime-levy) * [Anti-money laundering responsibilities for gambling businesses](/licensees-and-businesses/page/for-all-other-gambling-businesses-aml-responsibilities) * [Digital technologies and anti-money laundering](/licensees-and-businesses/guide/digital-technologies-and-aml)
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Anti-money laundering
Resources
https://www.gamblingcommission.gov.uk/licensees-and-businesses/aml
* [Sign up to e-bulletin for regular updates](/e-bulletin) * [Anti-money laundering bodies and organisations](/licensees-and-businesses/page/list-of-bodies-and-organisations) * [Our anti-money laundering accreditation](/licensees-and-businesses/page/aml-accreditations)
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Anti-money laundering
Suspicious Activity Reporting
https://www.gamblingcommission.gov.uk/licensees-and-businesses/aml
Watch our videos to learn about how to submit better quality Suspicious Activity Reports (SARs). [Watch the videos](/licensees-and-businesses/page/video-how-to-submit-better-quality-suspicious-activity-reports)
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Licence Conditions and Codes of Practice
Overview
https://www.gamblingcommission.gov.uk/licensees-and-businesses/lccp
The Licence Conditions and Codes of Practice (LCCP) is a very important part of running your business and we recommend you subscribe to our e-bulletin so we can notify you of any changes. ## View and search the LCCP online We will consult widely on any changes so come back to this page frequently to check for the most up to date information. We think that the most effective regulatory approach is to focus on the outcomes to be achieved. In some areas we specify particular rules or processes, but where possible, we aim to allow you to take your own approach to meet our requirements. The LCCP is not static, we make amendments or additions to take account of developments in the industry or emerging evidence on the most effective means of promoting socially responsible gambling. ## Print or download a copy of the LCCP ## Print or download sector specific extracts of the LCCP ## Keep updated with e-bulletin
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Licence Conditions and Codes of Practice
View and search the LCCP online
https://www.gamblingcommission.gov.uk/licensees-and-businesses/lccp
You can now view the full LCCP online, navigate through sections and find related information the conditions and codes of practice. Version effective from 12 September 2022 [View the LCCP online](/licensees-and-businesses/lccp/online)
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Licence Conditions and Codes of Practice
Print or download a copy of the LCCP
https://www.gamblingcommission.gov.uk/licensees-and-businesses/lccp
You can download the full LCCP as a HTML file or as a PDF. You can also print it out in full. [Licence Conditions and Codes of Practice](/licensees-and-businesses/lccp/print) Version effective from 12 September 2022 HTML Document
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Licence Conditions and Codes of Practice
Print or download sector specific extracts of the LCCP
https://www.gamblingcommission.gov.uk/licensees-and-businesses/lccp
You can download the extract as a HTML file or as a PDF. You can also print it out in full. [Arcades extract](/licensees-and-businesses/lccp/print/arcades) Version effective from 12 September 2022 HTML Document [Betting extract](/licensees-and-businesses/lccp/print/betting) Version effective from 12 September 2022 HTML Document [Bingo extract](/licensees-and-businesses/lccp/print/bingo) Version effective from 12 September 2022 HTML Document [Casino extract](/licensees-and-businesses/lccp/print/casino) Version effective from 12 September 2022 HTML Document [Gaming machines and gambling software extract](/licensees-and-businesses/lccp/print/machines) Version effective from 12 September 2022 HTML Document [Lotteries extract](/licensees-and-businesses/lccp/print/lotteries) Version effective from 12 September 2022 HTML Document [Personal licences extract](/licensees-and-businesses/lccp/print/personal) Version effective from 12 September 2022 HTML Document
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Licence Conditions and Codes of Practice
Keep updated with e-bulletin
https://www.gamblingcommission.gov.uk/licensees-and-businesses/lccp
Our newsletter, e-bulletin, is sent out every fortnight and includes updates and details of consultations and changes to the LCCP. [Sign up to the newsletter](/e-bulletin) . [Next page Online LCCP](/licensees-and-businesses/lccp/online)
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Other policies, advice and guidance notes
https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/all-policies-advice-and-guidance-notes
We are gradually removing PDF's from our website and replacing them with accessible webpages, this makes it easier to find specific content on our website. You can still link directly to content, print or download pages like a PDF.
27
Other policies, advice and guidance notes
Policies and advice notes we've converted to new guidance pages
https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/all-policies-advice-and-guidance-notes
* [High Value Customers: Industry guidance](/guidance/high-value-customers-industry-guidance) * [LCCP Information requirements](/guidance/lccp-Information-requirements) * [Licensing, compliance and enforcement under the Gambling Act 2005](/policy/licensing-compliance-and-enforcement-under-the-gambling-act-2005) * [Licensing decisions: Procedures and guidance for licensing hearings](/guidance/licensing-decisions-procedures-and-guidance-for-licensing-hearings) * [Regulatory decisions: Procedures and guidance for regulatory hearings](/guidance/regulatory-decisions-procedures-and-guidance-for-regulatory-hearings) * [Remote gambling and software technical standards](/standards/remote-gambling-and-software-technical-standards) * [Statement of principles for licensing and regulation](/policy/statement-of-principles-for-licensing-and-regulation) * [Testing strategy for compliance with remote gambling and software technical standards](/strategy/testing-strategy-for-compliance-with-remote-gambling-and-software-technical)
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Other policies, advice and guidance notes
Policies and advice notes we've not yet converted from PDF
https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/all-policies-advice-and-guidance-notes
> Some files may be not be accessible for users of assistive technology. If you require a copy of a file in an accessible format [contact us](/contact-us) with details of what you require. It would help us to know what technology you use and the required format. > > * [Indicative sanctions guidance - June 2017 (PDF)](https://assets.ctfassets.net/j16ev64qyf6l/7jKHfXGVSN8pHprI8VmLO0/abfe7f88d0084118d1f740eaf47bc34d/Indicative-sanctions-guidance-June-2017__2_.pdf) * [Prize competitions and free draws: The requirements of the Gambling Act 2005 - December 2009 (PDF)](https://assets.ctfassets.net/j16ev64qyf6l/3pj85vOPWgkchLNLVUs9PV/92c9622bea378560e4ecb375e3f94364/Prize-competitions-and-free-draws-the-requirements-of-the-gambling-act-2005.pdf) * [Review of online gambling - March 2018 (PDF)](https://assets.ctfassets.net/j16ev64qyf6l/1IqnfQB1tKl68evyAwEZfi/5c278c956f0ab2b88c075e5d1a742fa8/Online-review-March-2018.pdf) --- Last updated: 22 November 2022 Show updates to this content No changes to show.
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Do I need a licence?
https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/do-i-need-a-licence
There are three types of licence that business owners may need, and in certain situations, your business may need all three.
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Do I need a licence?
The three types of licence are:
https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/do-i-need-a-licence
* an [operating licence](/licensees-and-businesses/guide/operating-licences) (from us) * a [Personal Management Licence](/licensees-and-businesses/guide/personal-management-licence) (from us) * a [Personal Functional Licence](/licensees-and-businesses/guide/personal-functional-licence) (from us) * a [premises licence](/licensees-and-businesses/page/premises-licence) (from your local licensing authority). > If you provide facilities for remote gambling (online or through other means), and advertise to consumers in Britain, you will need a licence from the Gambling Commission. > > Local licensing authorities also provide lottery registrations and gambling permits for pubs, clubs and other establishments for low-level gambling. --- Last updated: 23 December 2022 Show updates to this content Formatting changes
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Operating licences
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/operating-licences
If you provide facilities for remote gambling (online or through other means), and advertise to consumers in Great Britain, you will need a licence from the Gambling Commission.
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Operating licences
Types of operating licence
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/operating-licences
There are 3 types of operating licence: * Non-remote * Remote * Ancillary. You may need one or a combination of these licences to provide gambling facilities to consumers in Great Britain. [View the activities we licence and the fees you'll need to pay](/licensees-and-businesses/guide/licence-activities) . ## How to apply for an operating licence ## How we assess operating licence applications ## Assessing suitability ## What we assess ## Appeal against a decision made about your licence or application --- Last updated: 1 November 2021 Show updates to this content No changes to show.
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Operating licences
How to apply for an operating licence
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/operating-licences
You can apply for an operating licence using the apply for an operating licence service. You will need to pay a fee to submit your application. You can read about the [fees you need to pay and when](/licensees-and-businesses/page/fees-you-need-to-pay-and-when) and [how to pay your fees](/licensees-and-businesses/page/paying-fees) . ## Apply online
34
Operating licences
Apply online
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/operating-licences
Apply for an operating licence online. [Start](/service/apply-for-an-operating-licence)
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Operating licences
How we assess operating licence applications
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/operating-licences
When we assess your application we consider whether your business will uphold the licensing objectives and if you are suitable to carry out the activities your licence will allow.
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Operating licences
Assessing suitability
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/operating-licences
When considering suitability we want to see evidence to support and enable an assessment for the following areas: ### Identity and ownership Your identity and the identity of other people relevant to the application, for example, the person who ultimately owns a corporation that your business is a part of. ### Finances Financial and other circumstances, past and present, and those of people relevant to the application, including the resources likely to be available to carry out the licensed activities. ### Integrity Your honesty and trustworthiness and that of the people relevant to the application ### Competence The experience, expertise, qualifications and history and yourself and the people relevant to the application. ### Criminality Your criminal record and that of people relevant to the application.
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Operating licences
What we assess
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/operating-licences
We will look at your policies in order to make sure that: * the licensing objectives will be followed * there is an understanding of the legislation overall * evidence that your arrangements will meet social responsibility requirements. Our approach to licensing is set out in our [Licensing, compliance and enforcement policy statement](/policy/licensing-compliance-and-enforcement-under-the-gambling-act-2005) . There is no requirement that an applicant be incorporated in a particular country or jurisdiction. However, it is important to note the requirement in [section 69 of the Gambling Act 2005 (opens in a new tab)](https://www.legislation.gov.uk/ukpga/2005/19/section/69) that states you must provide an address in the UK at which a document under the Act may be served. > If your head office and registered office addresses are overseas, you will have to provide a correspondence address that is in the UK at which papers can be posted to so that you receive them quickly. > > The address cannot be a PO Box and needs to be somewhere where you, for example, have a consistent staff presence or be the address of an official representative such as an accountant, solicitor or auditor. Such a correspondence address in the UK must be maintained for the life of the licence.
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Operating licences
Appeal against a decision made about your licence or application
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/operating-licences
If we make a decision about your licence or an application for a licence, we will let you know the reasons why and the steps you can take to appeal if you are unhappy with our decision. You can appeal against a decision about your gambling licence if: * your application for a licence is turned down * your licence is suspended or revoked * you receive a fine or warning * there are changes to your licence conditions. You normally have to [pay a fee to appeal (opens in a new tab)](https://www.gov.uk/guidance/gambling-licence-decisions-appeal-to-a-tribunal#fee) . This fee will be refunded if you win your case. If we have given you a final decision and you are not satisfied with it, you can [appeal to the HM Courts & Tribunals Service (opens in a new tab)](https://www.gov.uk/guidance/gambling-licence-decisions-appeal-to-a-tribunal) , which is an independent body.
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Contents
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/operating-licences
* [Operating licences](#) * [How to apply for an operating licence](#how-to-apply-for-an-operating-licence) * [How we assess operating licence applications](#how-we-assess-operating-licence-applications) * [Appeal against a decision made about your licence or application](#appeal-against-a-decision-made-about-your-licence-or-application) [Print this guide](#)
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Personal Management Licence (PML) guide
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-management-licence
> It can take up to 6 weeks to process a PML if there are no issues with the application. > > You must hold a PML if you are responsible for the following activities at licensed gambling operators: * overall strategy and delivery of gambling operations * financial planning, control and budgeting * marketing and commercial development * regulatory compliance * gambling-related information technology (IT) provision and security * management of licensed activity for a particular area in Great Britain where you have five or more sets of premises for which you hold a premises licence * management of a single set of bingo and/or casino licensed premises. You will only ever need to hold one PML, regardless of however many management activities you carry out. You must be 18 or over to apply for a personal licence. > To renew or manage a personal licence you already have, use the [Manage and maintain your personal licence service](/service/manage-and-maintain-your-personal-licence) . If you need to change the type of personal licence you have, read our guidance on [making changes to your personal licence](/licensees-and-businesses/page/making-changes-to-your-personal-licence) . > > ## Apply for a Personal Management Licence or update your application ## Nominated officers in casino businesses
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Personal Management Licence (PML) guide
Apply for a Personal Management Licence or update your application
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-management-licence
[Start now](/service/apply-for-a-personal-licence)
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Personal Management Licence (PML) guide
Nominated officers in casino businesses
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-management-licence
An appointed [nominated officer for Anti-Money Laundering](/guidance/the-prevention-of-money-laundering-and-combating-the-financing-of-terrorism/prevention-of-ml-and-combating-the-financing-of-terrorism-part-5-1-nominated) is not required to hold a PML, but we consider it good practice. ## When to apply ## Application costs ## What information you need when applying ## Criminal record checks ## Why we do criminality checks ## Uploading your documents ## If you get your licence ## If your application is refused --- Last updated: 26 April 2023 Show updates to this content 25 April 2023 - Added eDBS consent information. 8 March 2023 - Following an audit corrected link formatting issues only.
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Personal Management Licence (PML) guide
When to apply
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-management-licence
You should apply for PMLs for people in qualifying management positions within your business at the same time as applying for your [operating licence](/licensees-and-businesses/guide/operating-licences) . You may not need a PML if your business is considered a [Small Scale Operator](/licensees-and-businesses/guide/small-scale-operator) . Until we issue your PML, you should not carry out the responsibilities that the PML allows you to do, for example, making strategic and operational decisions.
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Personal Management Licence (PML) guide
Application costs
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-management-licence
It costs £370 to apply for a licence, the fee must be paid by credit or debit card online. We are unable to accept payments made by American Express or Visa Electron. This fee is non-refundable, even if your application is unsuccessful or you choose to withdraw from the application process.
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Personal Management Licence (PML) guide
What information you need when applying
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-management-licence
To apply for a licence you'll need: * an email address to start or continue your application * all your addresses for the last 5 years and the dates you lived there * a credit or debit card to pay the application fee * proof of your identity * certified copies of your overseas police report translated into English, if you were born abroad or have lived outside the UK in the last 5 years (not required if you left your country of birth as a child) * certified overseas credit report or letter of good standing from your overseas bank translated into English, if you were born abroad or have lived outside the UK in the last 5 years (not required if you left your country of birth as a child) * any gambling licences you have which were not issued in the UK.
46
Personal Management Licence (PML) guide
Criminal record checks
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-management-licence
As part of the application process we'll need to ask if you've received any criminal convictions, warnings or reprimands. It is important that you declare any offences. We undertake checks, including Disclosure and Barring Service (DBS) checks, to confirm the accuracy of your declarations.
47
Personal Management Licence (PML) guide
Why we do criminality checks
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-management-licence
We do this to assess if a person is suitable to hold a personal licence or Annex A. We are also required to carry out these checks by law, under [Part 5 of the Gambling Act 2005 (opens in new tab)](https://www.legislation.gov.uk/ukpga/2005/19/section/69) . Not all convictions will prevent you from getting a licence or Annex A. When considering the suitability of someone to hold a personal licence or Annex A, we review details of the offence on a case by case basis. Relevant offences which may result in a licence application being refused, or a licence to be revoked, are listed under [Schedule 7 of the Gambling Act (opens in new tab)](https://www.legislation.gov.uk/ukpga/2005/19/schedule/7) . ## Do not send us any documents unless we ask for them ## Types of criminality checks
48
Personal Management Licence (PML) guide
Do not send us any documents unless we ask for them
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-management-licence
You may have a certificate from a previous DBS or Disclosure Scotland by an employer. Do **not** send us these certificates, even if the check was done recently. We will always request new checks as part of the application process.
49
Personal Management Licence (PML) guide
Types of criminality checks
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-management-licence
During the application process, we will let you know what checks will be completed and if we need anything further from you. ### If you lived or worked in England or Wales We will carry out a [Basic Disclosure and Barring Service (DBS) check (opens in new tab)](https://www.gov.uk/guidance/basic-dbs-checks-guidance) , which is done electronically. We will ask you some questions in the application to enable us to carry out this check. If you declare any criminal history in your application, we reserve the right to carry out a Standard DBS check, instead of a Basic DBS check. You will be notified if we intend to do this. We cannot do this Standard check electronically, instead, we'll send you a form which you'll need to complete, sign, and return to us. Electronic checks can take 1 to 7 days to complete. Standard checks can take up to 3 weeks. DBS will issue a certificate which details any relevant convictions, warnings or offences against you. Once you get your certificate, we may ask you to send this to us. Do **not** send us your certificate unless we ask for it. We will tell you how and where to send it. ### Electronic Disclosure and Barring Service (eDBS) checks To carry out electronic DBS (eDBS) checks, we must have your consent. #### If consent is given to share the result of the eDBS check If you consent to sharing the result of the eDBS, you can progress the application online and when submitted, the application will be processed in the via the automated service. #### If you do not give consent to share the result of the eDBS check If you do not consent to sharing the eDBS result with us, we cannot progress the application using the automated service. Instead, you must: 1. Use our online form to [contact us about your application for a licence](/forms/contact-centre/applicants) . Select the ‘I want to discuss other ways to submit my application for a licence- option. A member of our Licensing team will contact you with an application form for you to complete. 2. If you are applying for a personal licence, you must pay for your application using GOV.UK Pay. The Licensing team will send you a payment link. 3. Pay for your own [basic DBS check (opens in new tab)](https://www.gov.uk/request-copy-criminal-record) . 4. Send us your DBS certificate, completed application form and any other supporting evidence required for the application. Submit these by email to [Licensing@gamblingcommission.gov.uk](mailto:Licensing@gamblingcommission.gov.uk) . Any information provided via the online services will be deleted in line with the [Commission-s Privacy policy](/privacy-policy) . Once we receive all of your documentation and payment, your application will be processed manually by a Licensing caseworker. The caseworker will provide an estimate on how long the application is likely to take to be determined. When the application has been processed and determined, you will receive an email notification from us as confirmation. As part of our compliance processes, the Commission will be asked to provide evidence that the required consent has been freely obtained. Further information is available in the [DBS Consent policy (opens in new tab)](https://www.gov.uk/government/publications/consent-privacy-policy/consent-policy) . ### If you were born or have lived in Scotland We will request a [Disclosure Scotland check (opens in new tab)](https://www.mygov.scot/disclosure-types/) We will send you a form which you need to complete, sign and return to us. Disclosure Scotland checks can take up to 3 weeks. Disclosure Scotland will issue a certificate which details any relevant convictions, warning or offences against you. Once you get your certificate, we require you to send this to us and we will tell you how and where to send it. ### If you were born outside of England, Wales or Scotland or lived overseas in the last 5 years We will ask you to obtain certified copies of your overseas police report from your local police force translated into English. (This is not required if you left your country of birth as a child.) > This is at your own cost and is not covered by the application fee. We will not pay any fees for obtaining or translating these documents. > > These documents need to be uploaded as part of your application. We may refuse your application if they are not provided, as your application is incomplete. You can find more information about [certifying a document on GOV.UK (opens in new tab)](https://www.gov.uk/certifying-a-document) .
50
Personal Management Licence (PML) guide
Uploading your documents
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-management-licence
We will let you know if you need to send us any additional documents as part of your application. If we ask for any additional information or supporting documents, you can submit these online. Upload your documents using the [Apply for a personal licence service](/service/apply-for-a-personal-licence) . Do not send documents to us by post unless we have specifically stated to do so.
51
Personal Management Licence (PML) guide
If you get your licence
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-management-licence
You will not receive a physical copy of your licence from us but you can download a copy through our [Manage and maintain your personal licence service](/service/manage-and-maintain-your-personal-licence) . You need to be able to produce your licence on demand within a specified period of time if an enforcement officer or relevant person of authority asks to see it. Your licence will last indefinitely unless: * it is revoked * it is suspended * you choose to surrender it * it lapses due to bankruptcy * it is forfeited, for example if a court orders it when you are convicted of a relevant offence. **However, you will need to renew your personal licence every 5 years.** > For information on what happens after you have your licence, including how to renew, manage or surrender your licence, read our [Managing your personal licence guide](/licensees-and-businesses/guide/managing-your-personal-licence) . > >
52
Personal Management Licence (PML) guide
If your application is refused
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-management-licence
If we refuse your application we'll let you know the reasons why and the steps you can take to appeal if you are unhappy with our decision. If we have given you a final decision and you are not satisfied with it, you can [appeal to an independent tribunal (opens in new tab)](https://www.gov.uk/government/organisations/hm-courts-and-tribunals-service) within 28 days of receiving our refusal letter.
53
Contents
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-management-licence
* [Personal Management Licence (PML) guide](#) * [When to apply](#when-to-apply) * [Application costs](#how-much-it-costs) * [What information you need when applying](#what-you-need-to-apply) * [Criminal record checks](#criminal-record-checks-PFL) * [Uploading your documents](#submitting-documents) * [If you get your licence](#when-you-get-your-licence) * [If your application is refused](#if-your-application-is-rejected) [Print this guide](#)
54
Personal Functional Licence (PFL) guide
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-functional-licence
> It can take up to 6 weeks to process a Personal Functional Licence if there are no issues with the application. > > You need a PFL before you start work as: * a dealer or croupier * a cashier * an inspector * a pit boss or gaming supervisor * security staff or monitoring surveillance related to gambling activities. You must be 18 or over to apply for a licence. When you apply for a licence it is your responsibility to follow the relevant rules and regulations, it is not the responsibility of your employer. > To renew or manage a personal licence you already have, use the [Manage and maintain your personal licence service](/service/manage-and-maintain-your-personal-licence) . If you need to change the type of personal licence you have, read our guidance on [making changes to your personal licence](/licensees-and-businesses/page/making-changes-to-your-personal-licence) . > > ## Apply for a Personal Functional Licence or update your application ## Application costs ## Who can make the payment ## When to pay ## What information you need when applying ## Criminal record checks ## Why we do criminality checks ## Uploading your documents ## If you get your licence ## If your application is refused --- Last updated: 26 April 2023 Show updates to this content 25 April 2023 - Added eDBS consent information. 11 January 2023 - Following user feedback and an audit, we have edited this page for consistency. No substantive changes to requirements have been made.
55
Personal Functional Licence (PFL) guide
Apply for a Personal Functional Licence or update your application
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-functional-licence
[Start now](/service/apply-for-a-personal-licence)
56
Personal Functional Licence (PFL) guide
Application costs
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-functional-licence
It costs £185 to apply for a licence, the fee must be paid by credit or debit card online. We are unable to accept payments made by American Express or Visa Electrion. This fee is non-refundable, this includes if your application is unsuccessful or you choose to withdraw from the application process.
57
Personal Functional Licence (PFL) guide
Who can make the payment
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-functional-licence
You must pay the fee yourself, using your own credit or debit card. The card you use must be: * in your name * registered at your home address.
58
Personal Functional Licence (PFL) guide
When to pay
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-functional-licence
You'll need to pay the fee before you submit your application.
59
Personal Functional Licence (PFL) guide
What information you need when applying
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-functional-licence
To apply for a licence you'll need: * an email address to start or continue your application * all your addresses for the last 5 years and the dates you lived there * a credit or debit card to pay the application fee * proof of your identity * certified copies of your overseas police report translated into English, if you were born abroad or have lived outside the UK in the last 5 years (not required if you left your country of birth as a child) * certified overseas credit report or letter of good standing from your overseas bank translated into English, if you were born abroad or have lived outside the UK in the last 5 years (not required if you left your country of birth as a child).
60
Personal Functional Licence (PFL) guide
Criminal record checks
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-functional-licence
As part of the application process we'll need to ask if you've received any criminal convictions, warnings or reprimands. It is important that you declare any offences. We undertake checks, including Disclosure and Barring Service (DBS) checks, to confirm the accuracy of your declarations.
61
Personal Functional Licence (PFL) guide
Why we do criminality checks
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-functional-licence
We do this to assess if a person is suitable to hold a personal licence or Annex A. We are also required to carry out these checks by law, under [Part 5 of the Gambling Act 2005 (opens in new tab)](https://www.legislation.gov.uk/ukpga/2005/19/section/69) . Not all convictions will prevent you from getting a licence or Annex A. When considering the suitability of someone to hold a personal licence or Annex A, we review details of the offence on a case by case basis. Relevant offences which may result in a licence application being refused, or a licence to be revoked, are listed under [Schedule 7 of the Gambling Act (opens in new tab)](https://www.legislation.gov.uk/ukpga/2005/19/schedule/7) . ## Do not send us any documents unless we ask for them ## Types of criminality checks
62
Personal Functional Licence (PFL) guide
Do not send us any documents unless we ask for them
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-functional-licence
You may have a certificate from a previous DBS or Disclosure Scotland by an employer. Do **not** send us these certificates, even if the check was done recently. We will always request new checks as part of the application process.
63
Personal Functional Licence (PFL) guide
Types of criminality checks
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-functional-licence
During the application process, we will let you know what checks will be completed and if we need anything further from you. ### If you lived or worked in England or Wales We will carry out a [Basic Disclosure and Barring Service (DBS) check (opens in new tab)](https://www.gov.uk/guidance/basic-dbs-checks-guidance) , which is done electronically. We will ask you some questions in the application to enable us to carry out this check. If you declare any criminal history in your application, we reserve the right to carry out a Standard DBS check, instead of a Basic DBS check. You will be notified if we intend to do this. We cannot do this Standard check electronically, instead, we'll send you a form which you'll need to complete, sign, and return to us. Electronic checks can take 1 to 7 days to complete. Standard checks can take up to 3 weeks. DBS will issue a certificate which details any relevant convictions, warnings or offences against you. Once you get your certificate, we may ask you to send this to us. Do **not** send us your certificate unless we ask for it. We will tell you how and where to send it. ### Electronic Disclosure and Barring Service (eDBS) checks To carry out electronic DBS (eDBS) checks, we must have your consent. #### If consent is given to share the result of the eDBS check If you consent to sharing the result of the eDBS, you can progress the application online and when submitted, the application will be processed in the via the automated service. #### If you do not give consent to share the result of the eDBS check If you do not consent to sharing the eDBS result with us, we cannot progress the application using the automated service. Instead, you must: 1. Use our online form to [contact us about your application for a licence](/forms/contact-centre/applicants) . Select the ‘I want to discuss other ways to submit my application for a licence- option. A member of our Licensing team will contact you with an application form for you to complete. 2. If you are applying for a personal licence, you must pay for your application using GOV.UK Pay. The Licensing team will send you a payment link. 3. Pay for your own [basic DBS check (opens in new tab)](https://www.gov.uk/request-copy-criminal-record) . 4. Send us your DBS certificate, completed application form and any other supporting evidence required for the application. Submit these by email to [Licensing@gamblingcommission.gov.uk](mailto:Licensing@gamblingcommission.gov.uk) . Any information provided via the online services will be deleted in line with the [Commission-s Privacy policy](/privacy-policy) . Once we receive all of your documentation and payment, your application will be processed manually by a Licensing caseworker. The caseworker will provide an estimate on how long the application is likely to take to be determined. When the application has been processed and determined, you will receive an email notification from us as confirmation. As part of our compliance processes, the Commission will be asked to provide evidence that the required consent has been freely obtained. Further information is available in the [DBS Consent policy (opens in new tab)](https://www.gov.uk/government/publications/consent-privacy-policy/consent-policy) . ### If you were born or have lived in Scotland We will request a [Disclosure Scotland check (opens in new tab)](https://www.mygov.scot/disclosure-types/) We will send you a form which you need to complete, sign and return to us. Disclosure Scotland checks can take up to 3 weeks. Disclosure Scotland will issue a certificate which details any relevant convictions, warning or offences against you. Once you get your certificate, we require you to send this to us and we will tell you how and where to send it. ### If you were born outside of England, Wales or Scotland or lived overseas in the last 5 years We will ask you to obtain certified copies of your overseas police report from your local police force translated into English. (This is not required if you left your country of birth as a child.) > This is at your own cost and is not covered by the application fee. We will not pay any fees for obtaining or translating these documents. > > These documents need to be uploaded as part of your application. We may refuse your application if they are not provided, as your application is incomplete. You can find more information about [certifying a document on GOV.UK (opens in new tab)](https://www.gov.uk/certifying-a-document) .
64
Personal Functional Licence (PFL) guide
Uploading your documents
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-functional-licence
We will let you know if you need to send us any additional documents as part of your application. If we ask for any additional information or supporting documents, you can submit these online. Upload your documents using the [Apply for a personal licence service](/service/apply-for-a-personal-licence) . Do not send documents to us by post unless we have specifically stated to do so.
65
Personal Functional Licence (PFL) guide
If you get your licence
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-functional-licence
You will not receive a physical copy of your licence from us but you can download a copy through our [Manage and maintain your personal licence service](/service/manage-and-maintain-your-personal-licence) . You need to be able to produce your licence on demand within a specified period of time if an enforcement officer or relevant person of authority asks to see it. Your licence will last indefinitely unless: * it is revoked * it is suspended * you choose to surrender it * it lapses due to bankruptcy * it is forfeited, for example if a court orders it when you are convicted of a relevant offence. **However, you will need to renew your personal licence every 5 years.** > For information on what happens after you have your licence, including how to renew, manage or surrender your licence, read our [Managing your personal licence guide](/licensees-and-businesses/guide/managing-your-personal-licence) . > >
66
Personal Functional Licence (PFL) guide
If your application is refused
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-functional-licence
If we refuse your application we'll let you know the reasons why and the steps you can take to appeal if you are unhappy with our decision. If we have given you a final decision and you are not satisfied with it, you can [appeal to an independent tribunal (opens in new tab)](https://www.gov.uk/government/organisations/hm-courts-and-tribunals-service) within 28 days of receiving our refusal letter.
67
Contents
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/personal-functional-licence
* [Personal Functional Licence (PFL) guide](#) * [Application costs](#how-much-youll-pay) * [What information you need when applying](#what-youll-need-to-apply) * [Criminal record checks](#criminal-record-checks-PFL) * [Uploading your documents](#submitting-documents) * [If you get your licence](#when-you-get-your-licence) * [If your application is refused](#if-your-application-is-rejected) [Print this guide](#)
68
Annex A guide
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/annex-a-declaration
An Annex A is required to be submitted instead of a [Personal Management Licence (PML)](/licensees-and-businesses/guide/personal-management-licence) by the following people: * those in a management position in a [Small Scale Operator](/licensees-and-businesses/guide/small-scale-operator) ( [Schedule X](/licensees-and-businesses/guide/page/adding-or-removing-a-named-person-to-your-licence-schedule-x) ) * a representative of an operator taking bets on their behalf at tracks ( [Schedule Y](/licensees-and-businesses/guide/page/adding-or-removing-a-representative-from-your-operating-licence-schedule-y) ) * individuals who are, or are expected to become, a holder of 10 percent or more shares in a licensed operator. You can submit an Annex A online using the [Apply for a personal licence service](/service/apply-for-a-personal-licence) . ## New operating licence applicants ## Existing operating licence holders ## Criminal record checks ## Why we do criminality checks ## Files
69
Annex A guide
New operating licence applicants
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/annex-a-declaration
When you apply for a new operating licence, you must tell us about people who will be in qualifying management positions. We will check if you qualify as an SSO in your application. If you do not qualify you will be prompted to change the people to require PMLs.
70
Annex A guide
Existing operating licence holders
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/annex-a-declaration
If you hold an operating licence and qualify as an SSO and need to add additional people in a qualifying management position, and you remain below the **three or fewer** threshold, the additional people will need to apply for an Annex A. You will need to start a licence variation application to do this. There are different options for doing this, depending on whether other changes are being made to your licence activities. ### Adding or removing people If you are only adding or removing people, you will need to complete the variation application form and [pay the variation fee](/licensees-and-businesses/guide/page/changes-that-cannot-be-made-online) . You cannot do this online. You'll need to submit an application using the [variation application form](#LmSW4LP22Qv258kEvsD7L) . ### Adding or removing people and changing what you are licensed for You can [submit your licence variation online using eServices](/service/operator-eservices) . ### If you go over three people in qualifying positions If you have more than three people in qualifying management positions, each person must then apply for a PML and pay a fee. PML applications can be submitted by using the [Apply for a personal licence service](/service/apply-for-a-personal-licence) .
71
Annex A guide
Criminal record checks
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/annex-a-declaration
As part of the application process we'll need to ask if you've received any criminal convictions, warnings or reprimands. It is important that you declare any offences. We undertake checks, including Disclosure and Barring Service (DBS) checks, to confirm the accuracy of your declarations.
72
Annex A guide
Why we do criminality checks
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/annex-a-declaration
We do this to assess if a person is suitable to hold a personal licence or Annex A. We are also required to carry out these checks by law, under [Part 5 of the Gambling Act 2005 (opens in new tab)](https://www.legislation.gov.uk/ukpga/2005/19/section/69) . Not all convictions will prevent you from getting a licence or Annex A. When considering the suitability of someone to hold a personal licence or Annex A, we review details of the offence on a case by case basis. Relevant offences which may result in a licence application being refused, or a licence to be revoked, are listed under [Schedule 7 of the Gambling Act (opens in new tab)](https://www.legislation.gov.uk/ukpga/2005/19/schedule/7) . ## Do not send us any documents unless we ask for them ## Types of criminality checks
73
Annex A guide
Do not send us any documents unless we ask for them
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/annex-a-declaration
You may have a certificate from a previous DBS or Disclosure Scotland by an employer. Do **not** send us these certificates, even if the check was done recently. We will always request new checks as part of the application process.
74
Annex A guide
Types of criminality checks
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/annex-a-declaration
During the application process, we will let you know what checks will be completed and if we need anything further from you. ### If you lived or worked in England or Wales We will carry out a [Basic Disclosure and Barring Service (DBS) check (opens in new tab)](https://www.gov.uk/guidance/basic-dbs-checks-guidance) , which is done electronically. We will ask you some questions in the application to enable us to carry out this check. If you declare any criminal history in your application, we reserve the right to carry out a Standard DBS check, instead of a Basic DBS check. You will be notified if we intend to do this. We cannot do this Standard check electronically, instead, we'll send you a form which you'll need to complete, sign, and return to us. Electronic checks can take 1 to 7 days to complete. Standard checks can take up to 3 weeks. DBS will issue a certificate which details any relevant convictions, warnings or offences against you. Once you get your certificate, we may ask you to send this to us. Do **not** send us your certificate unless we ask for it. We will tell you how and where to send it. ### Electronic Disclosure and Barring Service (eDBS) checks To carry out electronic DBS (eDBS) checks, we must have your consent. #### If consent is given to share the result of the eDBS check If you consent to sharing the result of the eDBS, you can progress the application online and when submitted, the application will be processed in the via the automated service. #### If you do not give consent to share the result of the eDBS check If you do not consent to sharing the eDBS result with us, we cannot progress the application using the automated service. Instead, you must: 1. Use our online form to [contact us about your application for a licence](/forms/contact-centre/applicants) . Select the ‘I want to discuss other ways to submit my application for a licence- option. A member of our Licensing team will contact you with an application form for you to complete. 2. If you are applying for a personal licence, you must pay for your application using GOV.UK Pay. The Licensing team will send you a payment link. 3. Pay for your own [basic DBS check (opens in new tab)](https://www.gov.uk/request-copy-criminal-record) . 4. Send us your DBS certificate, completed application form and any other supporting evidence required for the application. Submit these by email to [Licensing@gamblingcommission.gov.uk](mailto:Licensing@gamblingcommission.gov.uk) . Any information provided via the online services will be deleted in line with the [Commission-s Privacy policy](/privacy-policy) . Once we receive all of your documentation and payment, your application will be processed manually by a Licensing caseworker. The caseworker will provide an estimate on how long the application is likely to take to be determined. When the application has been processed and determined, you will receive an email notification from us as confirmation. As part of our compliance processes, the Commission will be asked to provide evidence that the required consent has been freely obtained. Further information is available in the [DBS Consent policy (opens in new tab)](https://www.gov.uk/government/publications/consent-privacy-policy/consent-policy) . ### If you were born or have lived in Scotland We will request a [Disclosure Scotland check (opens in new tab)](https://www.mygov.scot/disclosure-types/) We will send you a form which you need to complete, sign and return to us. Disclosure Scotland checks can take up to 3 weeks. Disclosure Scotland will issue a certificate which details any relevant convictions, warning or offences against you. Once you get your certificate, we require you to send this to us and we will tell you how and where to send it. ### If you were born outside of England, Wales or Scotland or lived overseas in the last 5 years We will ask you to obtain certified copies of your overseas police report from your local police force translated into English. (This is not required if you left your country of birth as a child.) > This is at your own cost and is not covered by the application fee. We will not pay any fees for obtaining or translating these documents. > > These documents need to be uploaded as part of your application. We may refuse your application if they are not provided, as your application is incomplete. You can find more information about [certifying a document on GOV.UK (opens in new tab)](https://www.gov.uk/certifying-a-document) .
75
Annex A guide
Files
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/annex-a-declaration
Some files may not be accessible for users of assistive technology. If you require a copy of the file in an accessible format [contact us](/forms/formatrequest) with details of what you require. It would help us to know what technology you use and the required format. **PDF Files** Some PDF files cannot be displayed in a browser, you will see a message saying 'Please wait...'. If you see this message, you will need to download the file and open it in [Adobe Acrobat Reader (opens in a new tab)](https://get.adobe.com/reader/) . [Operating licence variation application form application/pdf PDF 555.0 kB](//assets.ctfassets.net/j16ev64qyf6l/LmSW4LP22Qv258kEvsD7L/88c101059292cf6b25c0262ef59bd24c/Operating-licence-application-to-vary-form.pdf) [Operating licence variation - Guidance notes application/pdf PDF 709.9 kB](//assets.ctfassets.net/j16ev64qyf6l/7jWCEZ8S6kZR0rWjtBORsJ/ab014ba4c05881f980759657d86ec112/Operating-licence-application-to-vary-form-guidance-notes.pdf) --- Last updated: 26 April 2023 Show updates to this content 25 April 2023 - Added eDBS consent information. 11 January 2023 - Following user feedback and an audit, we have edited this page for consistency. No substantive changes to requirements have been made.
76
Contents
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/annex-a-declaration
* [Annex A guide](#) * [New operating licence applicants](#new-operating-licence-applicants) * [Existing operating licence holders](#existing-operating-licence-holders) * [Criminal record checks](#criminal-record-checks-PFL) [Print this guide](#)
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Single machine permits
https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/single-machine-permits
Single machine permits are not intended to be used if you are operating a commercial business. You need a full [gaming machine technical operating licence](/licensees-and-businesses/licences-and-fees/non-remote-gaming-machine-technical-full-licence) to operate a commercial business. You may be able to apply for a single machine permit instead of a gaming machine technical operating licence if you: * collect gaming machines, such as fruit or slot machines as a private individual * want to sell, repair or maintain a single machine or part of a gaming machine.
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Single machine permits
How to apply for a permit
https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/single-machine-permits
You'll need to [complete a paper application form](#7g7ZyFMhWpxRdJTuqmEtRG) and return this to us. > Before you apply you should [follow our guidance](/guidance/single-machine-application-for-a-permit-guidance-notes) to help you complete the application form. > > If you submit a form with mistakes, or missing information, your application could be delayed or rejected. When we receive your application we'll carry out checks to ensure that you qualify for a single machine permit.
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Single machine permits
How much it costs
https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/single-machine-permits
The application fee for a single machine permit is **£40** .
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Single machine permits
How to submit
https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/single-machine-permits
Scan your completed form and return it to us by email: [licensing@gamblingcommission.gov.uk](mailto:licensing@gamblingcommission.gov.uk) . We no longer accept forms sent by post.
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Single machine permits
Files
https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/single-machine-permits
Some files may not be accessible for users of assistive technology. If you require a copy of the file in an accessible format [contact us](/forms/formatrequest) with details of what you require. It would help us to know what technology you use and the required format. **PDF Files** Some PDF files cannot be displayed in a browser, you will see a message saying 'Please wait...'. If you see this message, you will need to download the file and open it in [Adobe Acrobat Reader (opens in a new tab)](https://get.adobe.com/reader/) . [Single machine permit application form application/pdf PDF 390.7 kB](//assets.ctfassets.net/j16ev64qyf6l/7g7ZyFMhWpxRdJTuqmEtRG/00d731dac1bfa4bce0921e209d862df1/Single_machine_permit_application_form.pdf) --- Last updated: 15 November 2022 Show updates to this content The following detailed guide linked (HTML version): Single Machine Application for a Permit - Guidance Notes.
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Premises licence
https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/premises-licence
You need a premises licence from your local licensing authority to run a premises-based gambling business, for example, a betting shop, bingo hall or arcade. Your local licensing authority is usually your local council. [Find your local council on GOV.UK (opens in new tab)](https://www.gov.uk/find-local-council) > You need to have applied for an [operating licence](/licensees-and-businesses/guide/operating-licences) from us before you apply for a premises licence. > > You should apply for a provisional statement from your local licensing authority if: * your premises still needs to be built * your premises needs major alterations * you do not have the right to occupy it. You can directly apply for a premises licence from your local licensing authority if: * you have the right to occupy your premises * you have a valid operating licence that allows you to run your gambling business.
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Premises licence
Before you apply
https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/premises-licence
You may find it useful to review your local licensing authority-s gambling statement of policy before you apply. This will help you to see what their requirements are for gambling premises in their area. Contact your local licensing authority for more information.
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Premises licence
Costs in England and Wales
https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/premises-licence
Local licensing authorities in England and Wales are allowed to set the cost of a premises licence, depending on the type of premises. Read more about [gambling premises licence fees on legislation.gov (opens in new tab)](https://www.legislation.gov.uk/uksi/2007/479/contents/made) .
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Premises licence
Costs in Scotland
https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/premises-licence
The fees for premises licences in Scotland have been set centrally. Read more about [gambling premises licence fees in Scotland on legislation.gov (opens in new tab)](https://www.legislation.gov.uk/ssi/2007/197/contents/made) .
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Premises licence
Organisations to notify after you apply
https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/premises-licence
You must notify the following if you have applied for a premises licence or a provisional statement: * Gambling Commission * [HM Revenue & Customs (opens in new tab)](https://www.gov.uk/government/organisations/hm-revenue-customs) * your local Chief of Police * [your local Fire and Rescue Service (opens in new tab)](https://www.fireservice.co.uk/information/ukfrs/) * your local environmental health department * your local planning authority your local licensing authority child protection service. > You must do this within 7 days of applying. > >
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Premises licence
Notifying the public
https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/premises-licence
You'll also need to announce that you have applied in public. You can do this by: * publishing in a local newspaper or newsletter * posting notice in a convenient place outside the proposed premises. You must do this **at least once** in the 10 working days after you submit your application. --- Last updated: 9 June 2021 Show updates to this content No changes to show.
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Personal licence maintenance
https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/personal-licence-maintenance
Maintenance is due 5 years after the anniversary of the first licence being issued. For example, if your first licence was issued on 1 January 2007, your first maintenance would be due on 1 January 2012. The next maintenance would then be due on 1 January 2017 and so on. The Gambling Act allows 30 days from the anniversary date for personal licensees to submit an application and pay the required maintenance fee. When your maintenance is due, you will receive an email from the Gambling Commission telling you that you should sign in to the [manage your personal licence service (opens in a new tab)]( https://secure.gamblingcommission.gov.uk/manageyourpersonallicence) and submit the maintenance application. This email will be sent on your anniversary date. As soon as your maintenance application is paid and submitted, the personal licence holder will receive regular updates from the Licensing team about the progress of the application. If the maintenance application is not received within 30 days of the anniversary date, a notice of revocation email will be sent. The personal licence holder then has a further 28 days from this notice to submit and pay for the maintenance application. If no maintenance application and payment is received after the 28 days, a final revocation email will be sent confirming that the personal licence is inactive. At this point the personal licence holder will no longer be able to work in the gambling industry in a role that requires a licence.
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Personal licence maintenance
Payment for maintenance
https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/personal-licence-maintenance
The fee for a maintenance application is: * £145 for a personal functional licence * £370 for a personal management licence. Payment can only be made using the [manage your personal licence service (opens in a new tab)]( https://secure.gamblingcommission.gov.uk/manageyourpersonallicence) by Debit or Credit card. > Maintenance fees are non-refundable. > > --- Last updated: 11 November 2021 Show updates to this content No changes to show.
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Licence activities
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/licence-activities
These are the types of gambling licences you will need to run your gambling business. ## Arcades licence activities ## Betting licence activities ## Bingo licence activities ## Casino licence activities ## Gambling software licence activities ## Gaming machines licence activities ## Lottery licence activities --- Last updated: 19 April 2021 Show updates to this content No changes to show.
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Licence activities
Arcades licence activities
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/licence-activities
[Adult gaming centre](/licensees-and-businesses/licences-and-fees/adult-gaming-centre) [Family entertainment centre](/licensees-and-businesses/licences-and-fees/family-entertainment-centre)
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Licence activities
Betting licence activities
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/licence-activities
[Non-remote general betting standard operating licence](/licensees-and-businesses/licences-and-fees/non-remote-general-betting-standard-operating-licence) [Non-remote general betting limited operating licence](/licensees-and-businesses/licences-and-fees/non-remote-general-betting-limited-operating-licence) [Non-remote betting intermediary licence](/licensees-and-businesses/licences-and-fees/non-remote-betting-intermediary-operating-licence) [Non-remote pool betting operating licence](/licensees-and-businesses/licences-and-fees/non-remote-pool-betting-operating-licence) [Remote general betting standard real events licence](/licensees-and-businesses/licences-and-fees/remote-general-betting-standard-real-events-licence) [Remote general betting standard virtual events licence](/licensees-and-businesses/licences-and-fees/remote-general-betting-standard-virtual-events-licence) [Remote betting host real events licence](/licensees-and-businesses/licences-and-fees/remote-betting-host-real-events-licence) [Remote betting host virtual events licence](/licensees-and-businesses/licences-and-fees/remote-betting-host-virtual-events-licence) [Remote general betting limited licence](/licensees-and-businesses/licences-and-fees/remote-general-betting-limited-licence) [Remote betting intermediary operating licence](/licensees-and-businesses/licences-and-fees/remote-betting-intermediary-operating-licence) [Remote betting intermediary trading rooms licence](/licensees-and-businesses/licences-and-fees/remote-betting-intermediary-trading-rooms-operating-licence) [Remote pool betting licence](/licensees-and-businesses/licences-and-fees/remote-pool-betting-licence)
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Licence activities
Bingo licence activities
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/licence-activities
[Non-remote bingo operating licence](/licensees-and-businesses/licences-and-fees/non-remote-bingo) [Remote bingo operating licence](/licensees-and-businesses/licences-and-fees/remote-bingo) [Remote bingo game host operating licence](/licensees-and-businesses/licences-and-fees/remote-bingo-game-host-operating-licence)
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Licence activities
Casino licence activities
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/licence-activities
[Non-remote 1968 Act casino operating licence](/licensees-and-businesses/licences-and-fees/non-remote-1968-act-casino-operating-licence) [Non-remote 2005 Act casino operating licence](/licensees-and-businesses/licences-and-fees/non-remote-2005-act-casino-operating-licence) [Remote casino operating licence](/licensees-and-businesses/licences-and-fees/remote-casino-operating-licence) [Remote casino game host operating licence](/licensees-and-businesses/licences-and-fees/remote-casino-game-host-operating-licence)
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Licence activities
Gambling software licence activities
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/licence-activities
[Non-remote gambling software licence](/licensees-and-businesses/licences-and-fees/non-remote-gambling-software-licence) [Non-remote linked licences gambling software](/licensees-and-businesses/licences-and-fees/non-remote-linked-licences-gambling-software) [Remote gambling software licence](/licensees-and-businesses/licences-and-fees/remote-gambling-software-licence) [Remote linked licences gambling software](/licensees-and-businesses/licences-and-fees/remote-linked-licences-gambling-software)
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Licence activities
Gaming machines licence activities
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/licence-activities
[Non-remote gaming machine technical - full licence](/licensees-and-businesses/licences-and-fees/non-remote-gaming-machine-technical-full-licence) [Non-remote gaming machine technical - software operating licence](/licensees-and-businesses/licences-and-fees/non-remote-gaming-machine-technical-software-operating-licence) [Non-remote gaming machine technical - supplier licence](/licensees-and-businesses/licences-and-fees/non-remote-gaming-machine-technical-supplier-licence) [Non-remote linked licences gaming machine technical](/licensees-and-businesses/licences-and-fees/non-remote-linked-licences-gaming-machine-technical) [Remote gaming machine technical - full licence](/licensees-and-businesses/licences-and-fees/remote-gaming-machine-technical-full-licence) [Remote gaming machine technical - supplier licence](/licensees-and-businesses/licences-and-fees/remote-gaming-machine-technical-supplier-licence) [Remote gaming machine technical – software operating licence](/licensees-and-businesses/licences-and-fees/remote-gaming-machine-technical-software-operating-licence) [Remote linked licences gaming machine technical](/licensees-and-businesses/licences-and-fees/remote-linked-licences-gaming-machine-technical)
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Licence activities
Lottery licence activities
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/licence-activities
[Non-remote society lottery operating licence](/licensees-and-businesses/licences-and-fees/non-remote-society-lottery-operating-licence) [Remote society lottery licence](/licensees-and-businesses/licences-and-fees/remote-society-lottery-licence) [Non-remote external lottery manager operating licence](/licensees-and-businesses/licences-and-fees/non-remote-external-lottery-manager-operating-licence) [Remote external lottery manager operating licence](/licensees-and-businesses/licences-and-fees/remote-external-lottery-manager-operating-licence)
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Contents
https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/licence-activities
* [Licence activities](#) * [Arcades](#arcades-licence-activities) * [Betting](#betting-licence-activities) * [Bingo](#bingo-licence-activities) * [Casino](#casino-licence-activities) * [Gambling software](#gambling-software-licence-activities) * [Gaming machines](#gaming-machines-licence-activities) * [Lotteries](#lottery-licence-activities) [Print this guide](#)
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Fees you need to pay and when you should pay them
https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/fees-you-need-to-pay-and-when
You will need to pay a fee to apply for a licence.
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Fees you need to pay and when you should pay them
Operating licence holders
https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/fees-you-need-to-pay-and-when
If you hold an [operating licence](/licensees-and-businesses/guide/operating-licences) you will need to pay an annual fee to continue holding your licence. | Fee | When paid | How | | --- | --- | --- | | Application fee | When you submit your application | Credit or Debit card | | First annual fee | Within 30 days of your licence being issued | Credit or Debit Card BACS/CHAPS | | Annual fee | Annually on the anniversary of your licence being issued | Credit or Debit Card BACS/CHAPS | You can find out what your operating licence fees are by using the [fees calculator service](/service/operating-licence-fees-calculator) .
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